{"sentiment":1.5,"text":"This hotel is in THE perfect location. It's within walking distance to many sites and just a tram ride away from everything else. The staff in this hotel is exceptional...very friendly and helpful. We enjoyed the beautiful rooftop terrace with views of the Marmara Sea. Breakfast here was a very nice way to start each day. The only complaint I have is that the room we got was very small. I'm sure there are some better rooms in the hotel, but our bathroom door couldn't even open completely because it would hit the toilet."}
{"sentiment":2.5,"text":"Our group stayed at the Inn for 4 nights and saw the show. The Inn was clean, the staff most cooperative and the continental breakfast was very good. We loved the show , the gift shops and the entire atmosphere. I would highly recommend the Inn and would definitely stay there again."}
{"sentiment":0.5,"text":"We stayed for two nights over Labor Day weekend. Our reservation was for a room with a king size bed. What we got was a room with two full size beds. This was really not an ideal situation for my 6'5\" husband. When we called the front desk we were told it was our mistake (funny how she knew I had made that mistake without knowing our names or room number...wonder how she was able to look up that information). The company seems pretty determined to make this seem as though it was my mistake but the confirmation email I have clearly shows otherwise. The room was fairly clean but I could have done without hairs on the blow dryer when we got there. There was also some sort of red blood-like stain above the mirror in the bathroom. I'm not too fond of other people's bodily fluids. The staff (other than the less than helpful front desk gal) were very friendly. We loved Carolyn in the lounge!"}
{"sentiment":1.5,"text":"Good Choice in New York. Room was in good repair. My room didn't have an HDTV. Expensive."}
{"sentiment":0.5,"text":"clean room, clean sheet , fair price, but has no minibar, no coffeemaker, however the hotel environment it's bit depressing, decoration very old with giant scary clowns, reminded a scary movie of the 70s, despite having good price, I wont come back , very bad atmosphere. If you look a fair price with good room, If you will be drunk and don't care about the atmosphere, it will be okay, Otherwise, look for another hotel."}
{"sentiment":1.5,"text":"The hotel was easy to find and at check in we were welcomed and given some local information and a handy map. Rooms had everything we needed and were clean and cosy. The only negative was that they got too warm at times. Bathrooms were also clean and well equipped with shower gel and a hairdryer. We only tried food from the bar menu (paninis, toasties, wraps) which was lovely - I'm sure the restaurant food would be even better. There are also vending machines in the hotel and a Spar less than 2 mins away. Location was great, and we would definitely stay at this hotel again."}
{"sentiment":1.5,"text":"It's a shame that this Hampton is stuck where it is, sandwiched between the Travelers inn and the Phoenix West Inn, in an area where I do not suggest walking alone at night. Yes it is convenient, right off I-10 at 51st., in an area known as Phoenix West. This several block area is dominated by trucker traffic due to the large facility very near for fueling, etc. 18-wheelers are everywhere; not just for diesel fuel, but there are plenty of warehouses nearby as well. However, the only truck noise I heard was in the morning when the overnight truckers started up in the morning at the Phoenix West Inn. I don't know how long ago the hotel was remodeled, but it must have been very recent., inside and out. The grounds are well maintained, but step off their property onto Lasham St. and it looks like a junkyard. Local [walkable] dining is equally dismal, with a few fast food places, and an IHOP. If you want 'real' food, plan on driving a few miles to 75th. Ave. The only full service hotel in the area is the Holiday Inn across I-10. I went there for a few minutes, but it is located in a similar scary area. The large, spotless room itself was great! When I booked it online I had my choice of an easy chair [see photo] or a sleeper sofa. WiFi was fast and easy to connect. The desk area had plenty of available AC sockets. In fact, there was a socket IN the base of the desk lamp. Nice touch! Embarassing selection of TV channels, as in not many. The pool area looked inviting, but it was unlit and the water was too warm to be refreshing after a warm day. Breakfast was a definite highlite, with an excellent fresh selection of everything you would expect from a Hampton lately. It seemed that there was always somebody there checking food supply and refilling if needed. The eating area was large with many tables, and plenty of room. The hotel seems very security consious. The only way to enter the hotel without a room key is through the lobby. At the other entrances, a room key IS required, and this is 24-hours a day. If you need a place to stay in this area, the Hampton does the job nicely, IF you have a car. Now that I think about it though, I cant imagine how you would get there anyway, without transportation. Stay there, but don't venture into the night. What a shame..."}
{"sentiment":-0.5,"text":"Schmutzig und laut, wobei man... showReview(17602182, 'full');"}
{"sentiment":-0.5,"text":"I stayed at the Excalibur for 6 days 5 nights and booked this hotel through a US Airways package and I got a great deal. I got the Widescreen Room as they called it since it has a 42\" plasma in the room. As far the hotel the Excalibur is a pretty old hotel; almost 20 years old. Check in was ok, I was able to do an early go at my room with no problems. The staff was nice and courteous; no issues there. The room itself was nothing to write about as it is just a bid better than the standard room. My advice to you is not to upgrade if the price is more than $50 bucks. The bathroom was dirty and moldy with handles falling or broken on the shower screen door. The linens were dirty and ripped. I was told by a supervisor that this is an outgoing problem they had. According to her they were aware of the issue and they were working on getting more durable linens in the future. As far as having a HDTV plasma in the room with only 2 HD channels is ridiculous. Again, not worth the price they charge. The Excalibur is old stingy cigarette smelling hotel for families and middle to senior folks. It offers more affordable prices south of the strip. MGM runs this hotel as well as it sister's hotels (Mandalay & Luxor). Compared to the Mandalay which I have stayed in; the Excalibur is a dump. If money is tight but you also want a little more quality then stay in the middle (Luxor). The buffet here is probably one of the cheapest in the strip since they have a special for $25, were you can eat all day. This is probably more suitable for a family rather than a couple since you would have to make the trip back to the hotel if you want to get your money's worth. One thing though, the cigarette smell is horrible at their buffet. If you're ok with that then I guess this is for you then. Overall I would recommend this hotel if you can get a great deal and you don't want to stay in Circus Circus, the Fitzgerald, Four Queens or Bills."}
{"sentiment":-0.5,"text":"4 star modern hotel for euro 65 per night off the Internet, but.... Euro 21 for breakfast, euro 15 to borrow power adapters, more euro for Internet outside of 30 minutes in the lobby. Service generally cold, except the guy at the information counter. No clocks in the room. Watching the near empty breakfast room as we left the hotel for a bakery breakfast, I wondered whether their business model is flawed."}
{"sentiment":-0.5,"text":"Great small apartment hotel in best possible location BUT with serious booking/management problems! Our second stay in 15 mos (minor snafu with first visit - we thought it was an anomaly). This time, despite numbered, written, confirmed reservation, staff failed to honor booking, tried, without comment, to place in vastly inferior room, then stonewalled, then tried to overcharge. ONLY due to our insistence and persistence did we reach an adequate compromise (with a bottle of wine) - still left with lack of confidence in competence and/or credibility! IF you can secure penthouse units (2 rooms/huge balconies/Harbor views @ $450 NZ) OR 4-5 floor studios WITH balcony/views ($286 NZ) it's worth it - this is one of the best in the area - a couple of blocks from the pricey Hyatt. Not sure though that we'd risk it or our vacation again."}
{"sentiment":2.5,"text":"I had a fantastic 3 day stay here in June. My reservation was made online through hotels.com 2 days before my arrival and I got an excellent rate (around $200 CAD per night). Check in was a breeze and was upgraded to a room with a King bed. The room were huge by NYC standards. Every single room is newly remodeled (renovations are completely finished). Flat screen TVs, great bathrooms and clean, modern decor. Didn't order any room service, so cannot comment on that. All in all a great stay, and will definitely be staying here again next time in NYC."}
{"sentiment":2.5,"text":"Stayed here for just the one night and, to be very honest,we did not spend that much time in the hotel but whilst there the hotel staff were very polite and professional. We booked a \"Twin Room\",but we were given a \"Double\".Not a problem as it was changed immediately.The room was spacious and very clean.If you wuold like a quiet room,we would suggest you ask for a room at the rear of the hotel.(Didn't bother us,we could sleep on a runway) Great location.Five minutes to Gunnesbury station and a10 minute walk into Chiswick high street. NB.Got this hotel off \"Top Secret Hotels\"...70 Room only..BARGAIN!!!!!"}
{"sentiment":2.5,"text":"Just back from spending a brilliant 5 days in Rome and I've got to say the hotel villa duse played a big part. Everything about the hotel was excellent but a special mention must be paid to the staff. I've never met as friendly and helpful a team as this. Nothing was ever too much trouble and they were always on hand with advice. The tower lodge was a beautiful room and the balcony was perfect to relax in the sun or for a quiet romantic dinner in. The meal we got was also excellent, beautifully presented and great value vs what we recieved in town. It is a bit outside the centre but that just means you get peace and quiet in a very safe neighbourhood. The walk to town wasn't bad as the villa borghese is a beautiful park to walk through and its really easy to find. I really would recommend this hotel as my fiancee and I thought it was perfect and again I can't speak highly enough of the fantastic people who work hard to make it so. Thanks for a helping make it a wonderful experience for us both."}
{"sentiment":-0.5,"text":"The rooms are very nice, we had a V suite with a nice strip view. We didn't ask for anything while we were there besides complaining to a manager about our mix experience which was flat out awful, and the girl at the front desk had us sit for 25 min in the lobby waiting for one. When no one came, and I told her we were gonna be on our way, there was no offer of \"we will call your room, or come back at a certain time.\" I guess they assumed everything was ok. Here is my review/experience of mix and see if you think its ok.....(its a tad long, but entertaining I promise): So you know where I stand, I have taken 5 trips to vegas and and have never ever spent less than $1000 in one night between dinner and clubs, I go to have fun. I visited mix in the afternoon on my last trip to vegas in august of 2010 and thought the view was incredible. I was on that trip with some buddies and decided it would be a great place to take my girlfriend back to. I read the reviews and looked at the menu on the web, which looked a little dismal to begin with, but with her I was more concerned about the experience. Let me say I am not a picky person, and am very easy to please, in fact I have never even written a review before on tripadvisor...but it was a must after this debacle. I requested a table with a view 2 weeks in advance. Not to be picky but if your going to eat at the top of a hotel, this is kind of a no brainer. The 1st table they seated us was behind a pole with both seats facing the interior, I could see right there I was dealing with some real geniuses here. We got moved to one with a slight view when we stood up, but sadly most of the tables by the windows have you on top of another couple where you pretty much have to wait until they are done talking to speak, otherwise you would interrupt each other. The bus boy then poured our water only half way up in each glass...and I wondered why when he had a full pitcher. We found out after he left the table....he farted. The couple next to us smelled it too..disgusting. We got over this and just decided to make the best of it. The food: Terrible and overpriced. They obviously do a lot of cooking in the microwave. We had a couple apps which probably only made us even more hungry, and were so small I think they actually had a negative caloric value if that's possible. I live on Hilton Head Island which has excellent seafood restaurants and I don't think one of them charges $39 for a piece of fish. Someone needs to contact Vandekamps and let them know this place has stolen their frozen fish stick recipe and disguised it as chilean sea bass. It was not the price, I promise. It was the value, and satisfaction. I had one of the best meals of my life at Prime in the Bellagio the next night and paid $450 for 2, and would have paid double it was so good. I told them they can have the fish back and didn't even ask to replace it. The only thing even done after that was a man(if you can call him that) came over and in one long-winded, run-on sentence all in broken English said \"I will take the fish off of your bill we will bring you something on the house for dessert.\" He walked off immediately, maybe even as he was mumbling. No pauses, no sorry bout the fish, not even a anything we can do? By his mannerisms he was clearly afraid to confront what was wrong and if I might have had some resolution. It was hard to watch them bring me the bill for $145 as my hunger pains were pounding inside me. $145 and they even took off one of the entrees. I was hoping my girlfriend had crackers in her purse but was not that lucky. I will never set foot in this place again knowing our cat eats consistently better than the patrons of this dump. It's funny the thing right below the review asks if I would recommend this place to a friend, you have to really not like someone to recommend this place. Go to prime/or del friscos, best in vegas. I informed the girl at the front desk that I had never written a review on here before<but would if something is not done and she pretty much could have cared less. But then again, we did think she might have been high, or still coming down from the night before. Regardless, she could have cared less. When someone comes all the way from the other side of the country to visit and is only in town for 3 days, time is money and we were just wasting it sitting there for nothing. I would go back to THE hotel if I thought they at least made an effort to resolve the situation. If it does get resolved I will gladly change and delete my review for them."}
{"sentiment":2.5,"text":"Best location on the Strip. Stayed the last 3days of August and !st of Sept. Not crowded. Excellent beverage service. Great crap games. The slots were also very good. Play the $5.00 denomination slots. The newer $1.00 slots were hot. Play max coins. Dealers were also very friendly.The room was 5 Star. Will return to Paris on next Vegas visit. Most highly recomend the Paris......."}
{"sentiment":2.5,"text":"After much deliberation and research we chose to stay at Le Littre Hotel in Montparnasse area for 4 nights. This was the end of our Europe holiday and we wanted a nice room with a view of the Eifell tower and to be close to restaurants and activity. So glad we did. It is a great hotel. Stayed in room 709. Bathroom was spotless, it looked very new. Good size bath tub with flat bottom, (easy to shower in). Bed linen crisp and luxurious. Our room had a large balcony with table and chairs and had good views over the area and of the Eifell Tower. It is a side street so were not bothered by noise. There was a fruit shop, bakery, small pub/bar, mini supermarket, and a couple of cafes all within a few metres. Just around the corner loads of cafes and restaurants. Very convienient and lots of choices. The breakfast was buffet style and was included in our room rate, mainly continental but satisfying. Staff were great, friendly and spoke good english. Helped us with choosing a few tours and organized transfer to airport. Free wireless internet in the lobby and also a computers available for internet use in their internet room if you do not have your own. As with most of Paris, parking was a issue in the area, we took up their parking option for 1 night until we returned our hire car the next day. You do not need a car in this area...just a few metres from main road with metro and buslines. It took us months of checking and researching before settling on this hotel. My husband has a mobility issue so we wanted somewhere close to activity, transport, cafes and bars. This Hotel is great ...upmarket casual....and the location excellent. Worked out really well. Hope to return again!"}
{"sentiment":2.5,"text":"We have 3 wonderful days at this hotel in a quick visit to very romantic Paris. It is in a very good area although a little expensive is worth extra money. We enjoy very much French food and excellent wines. Paris is a beautiful city and the hotel will give you good information on how to travel around without car. We highly say you must stay here if you go to Paris. My English born wife is very happy here."}
{"sentiment":2.5,"text":"We've spent a week's vacation at Horizons's each winter now for the past 5 years. Grandparents own several Marriott timeshares and trade a week for this location for us and the kids. Great place for kids and families! This year, another pool area opened near the Waterpark. This new area includes a 2 story water slide that was lots of fun for our kids! Each day their big decision was which pool area to go to! They still love the Pirate Ship area too! We stayed in a new building #14, the room was nice as always. No complaints, checking in and out was quick. We played mini-golf 2 times - it's a fun little course. Would recommend Horizon's to any family!!"}
{"sentiment":2.5,"text":"This was my family's third stay with the Newton in the last four years. The hotel provides terrific value for the money, the rooms are large (especially by NYC standards) and clean, the staff is helpful, and the location (on the upper west side, right by an express subway stop) is far enough from downtown to be relatively quiet, and yet the express subway is only two stops from Times Square. Prices have gone up since the hotel completed a renovation in the last two years, but this hotel is still a real bargain. The only drawback (and it's a small one) is that there is only one elevator, and it can be very slow."}
{"sentiment":2.5,"text":"I LOVED the Venetian. I've stayed at the Aria and some of the other ultra-moderns, but the Venetian is a 5-star resort with the flair of themed hotel with luxury of a full-service destination. Tastefully done. I wouldn't call it a deal, but it is a great option on the Strip. Great pools, vaulted decorated walls and ceilings and marble floors make the experience roomy, open and magnificent/opulent. The casino is tasteful, the many restaurants offer something for everyone - I even liked the paninis at the grill beside the casino. The rooms are all-suite with split level living rooms. It's a great setup for friends or guests. Room Service was pretty fast, the food was really good. I'll be back."}
{"sentiment":0.5,"text":"nice accommodations Apr 2008: We stayed in a brand new section for Sunquest Canada guests, so the accommodation was good: 2 queen beds, large room with small balcony (no view), large walk-in closet and bathroom. The information provided by the hotel was very poor. You had to ask for everything from shampoo to the TV remote! Since there was no phone in the room, you had to go to reception each time. The map of the property didn't even show our section and in any event just said A = pool, B = restaurant, C= accommodation, etc., which wasn't very useful. If you wanted to know all the bars on the property, the type of entertainment, restaurants, etc., nothing was provided. The staff were very friendly, but only a handful spoke any English. We also heard a couple of horror stories about people having to wait several days to even get a room with a proper bed when they had booked for two weeks and a family not getting their room until 4AM when they had arrived at the hotel around 11PM!The property was also too large for our taste. You either had to wait for their shuttle train or walk 10-12 minutes to the beach. Getting a spot in the shade was always a challenge as people would put out towels at 7AM and then go somewhere else for the day.The beach is as good as everyone says and there are no vendors bugging you. However, it was mostly too hot to walk any distance, so it didn't really matter how long it was! There was nowhere to shop and no town close by worth visiting. There were lots of excursions available, but the average cost was $70+ per person."}
{"sentiment":2.5,"text":"After years of going to Vegas with our young son, we left him at home and stayed at the Hard Rock. What a treat. From the time we parked at the Valet untill the time we left, we absolutely loved it. The service was great, the room was spectacular, we even ate their at least 4 times and had great meals everytime. It was the Supercross weekend, and all the racers stayed there so that was cool seeing them all over the hotel. The gym was really good, and we shopped there a bit too. I really have a hard time comprehending all the bad reviews from some people. They obviously had a bad experience somewhere on their trip and try blaming it on the hotel. We had no bad issues. Well, the only complaint would be that the slots seemed a little tight, and the waitresses were non existent when it was busy. But that seems to be Vegas in general. Thats it, EVERYTHING else was AWESOME. Would stay here again FOR SURE. Maybe it is a few blocks from the strip, but we always rent a car and it was super easy to get to everything we wanted from the HR location. We are in our early 40's and seemed to fit right in."}
{"sentiment":-0.5,"text":"We chose this hotel because we thought it was near the airport. We discovered that even though it's called Holiday inn airport you have to take a taxi to get to the airport. There is no shuttle. The service wasn't great and the staff were not very happy to help.Even for the the Wi Fi we had to pay- 10 eur per night."}
{"sentiment":-0.5,"text":"Coutyard Marriott Downtown Seattle/Lake Union is standard hotel chain fare -- sterile atmosphere; expensive, bland food; and lackluster service. The location is not ideal -- situated on the outskirts of downtown in a high-traffic area -- and their shuttle service isn't all too user-friendly (book in advance, only a handful of pre-determined stops, no \"regular\" schedule). Parking is expensive ($15/night) and a tight squeeze (6' clearance) in the garage. The room was clean and average, but could use some updating, and the amenities were ho-hum. The furniture was uncomfortable -- the mattress too firm and the couch stiff and boxy. The breakfast buffet was expensive ($30 for two!) and the spread was what you could find for free at other hotels and hotel chains -- fruit, cereal, oatmeal, rubbery scrambled eggs, pastries, and make-your-own waffles. For the rate charged, there are far better hotels -- with more character and more personal service -- in more convenient locations. For a place with unique character go to the Hotel Max. For a great location with quiet Northwest comfort go to the Inn at the Market."}
{"sentiment":2.5,"text":"Just wanted to post some photos of the renovations...since I wanted to see some before I went and couldn't find any posted..."}
{"sentiment":1.5,"text":"the hotel is fairly nice, the rooms are somewhat in the small size, but the hotel is in a good location near Westfield shopping center (three blocks away-a walking distance). there is a 35 dollar a night parking fee"}
{"sentiment":2.5,"text":"The perfect choice After reading the reviews on this site we settled on this hotel, thanks to all the great reviews it got.They were all right, this hotel was perfect.The price was good , the rooms were a good size and kept spotless and the desk staff were very courteous and helpful.It was only a short walk from the train station and to all the sights in the centre.It is very close to the central market and the San Lorenzo market so you can get the freshest of food and the best of bargains as you pass by them going and coming from all the sights.If this is your first time going to Florence and you are trying to make up your mind about which hotel to stay at, choose this hotel I can guarantee you will return, I know we will."}
{"sentiment":-0.5,"text":"Although the hotel was located in a strategic location downtown of Boston and was \"Hyatt\", we were surprised by the quality of service. Namely: 1) Wet carpet on DAY 1 When we arrived on our first night, we realized that the carpet was wet. Having doing alot of walking earlier and being quite tired we just told the hotel reception via the phone that if they could do anything first the same night it would be fine otherwise, we're ok that they settle it the next day. To our suprise one of the room service attendant (a guy) told us not to walk there at all if we're not happy with the wetness! I simply cannot accept that since the region that was wet was next to where we put our baggage. 2) NO verbal pre-warning and obscured notices for the use of the fridge. Having bought some fruits from the Haymarket, we wanted to keep them fresh but the fridge that they have was fully occupied. Personally, of all the hotels we've been (even Hyatt in other countries) doesn't do it like the Hyatt we stayed here in Downtown Boston - we were not told that the fridge was not meant for storage and that there were an automatic inventory notification should we remove any items out from it. The notice that they pasted was obscured and hardly noticeable!!!! And worth to point out was really meant to mislead their customers into the same situation we faced - whereby we were then billed $99 for things we removed to make room for the fruits. Although they did a courtesy waiver for the billing, the experience was enough to classify it as an unacceptable experience. 3) Baggage handling @ Hotel's Concierge Last and worst service ever was the bell man of the Hotel who's name is Willie. Poorest of poorest of service. He purposely ignored my initial warning telling him that our bag cannot be lifted from the topside and later on rudely said that I didn't give any pre-warning. He didn't write my name correctly and as I mentioned to him the correct spelling \"again\", insisted that I didn't. We thought, he could be rather old therefore the grumpyness but to our surprise when we pass the Lobby again, saw him treating other hotel guest differently with smiles and all that. I hate to say it, but its almost feel like racial tension as he may have treated us that way because we are asians and the other guest aren't."}
{"sentiment":2.5,"text":"We were only in Seattle for a night. The room was new and beautiful. We loved the huge couch to watch television on and then be able to swivel the television to watch a movie in bed. I was thrilled to be able to watch Eclipse, that was an unexpected bonus!!! The bed was VERY comfortable and we had a perfect view of the Space Needle. We were able to walk to the Space Needle in just a few minutes, but because of the weather, drove down to Pike Street. I believe it was about $150.00 for the night after taxes, and then an additional $15.99 for the movie, before taxes."}
{"sentiment":1.5,"text":"Stayed several nights recently & this is a very good hotel. Plenty of positives ! Very modern, well equipped rooms, Some minor niggles only"}
{"sentiment":2.5,"text":"Have stayed here 5 times- my goal is to try every room-each is a little different. Like the authentic hotels better than timeshare, Carboncitos has best french toast in town! . Staff is best of the best- very good english speaking skills and very willing to help. Very festive and peaceful people , Very safe"}
{"sentiment":1.5,"text":"The original Hotel (which will remain nameless) was the hotel from ___It had not been renovated in the past 20years or more. It was the kind of place you would not sit down, least of all sleep in. In addition, the weather forecast stated snow of 12\" or more. Image trying to get a hotel in Manhattan at the last minute during XMAS. The hotels were too expensive or sold out. We quickly contacted Expedia to book a hotel and was fortunate enough to book the Sheraton NY Hotel & Tower in Manhattan. Upon our arrival at the Sheraton NY Hotel & Tower, Expedia had not forwarded our confirmation. Although the hotel was extremely busy, Debbie Rodriquez, at the Front Desk saw my frustration and inquired as to how she could help. Also, she took the initiative to contact the manager, Zoe Cohen to inquire if she could hold a room for us while awaiting the confirmation from Expedia. Due to the professionalism of Debbie, Zoe and the location of the Sheraton NY Hotel and Tower (not to mention the cleanliness and comfortable beds) we were able to salvage our getaway and have a wonderful short trip. THANKS DEBBIE AND ZOE FOR A WONDERFUL EXPERIENCE!!! Would I recommend this hotel??? I ALREADY HAVE!!!"}
{"sentiment":2.5,"text":"Having travelled to the Orlando area about a dozen times over the past 15 years or so, I have yet to find a hotel which is anywhere near the standard of this one. As I don't want to drive on holiday, I had a concern over the location prior to arrival. This was unfounded as they had a high service level of transfers to disney and taxis available to travel to shopping etc. The rooms are spacious, extremely clean and tidy and water in bathroom is always piping hot when required. Pool area is excellent, lots of sunbeds, pool is a good size and lazy river is brilliant. Ate in both restaurants, found the harvest bistro to be better. All in all a great find, can't wait to go back."}
{"sentiment":2.5,"text":"We stayed here recently for 10 nights and our room was on the 4th floor. The room was clean, modern and very quiet. The hotel in general was very well kept and in a very nice part of san diego with easy access to all the major attractions such as Seaworld etc. The staff here were pleasant and helpful. We used the on-site restaurant for breakfast and dinner quite a lot and were very impressed with the quality of food and the very reasonable prices. We will definately stay here again on our next trip to San Diego Nigel Witts UK"}
{"sentiment":1.5,"text":"My girlfriend and I enjoyed this hotel during our weekend stay in La Jolla. We both noticed how good the floors smelled each time we exited the elevator. And we really enjoyed the 16th floor lounge if you are lucky enough to have access to it. Only negatives to the hotel are it's not very soundproof, they charge for parking, and internet access. I believe the internet is free in the lounge, and you if you can find street parking, you will save yourself some $$."}
{"sentiment":1.5,"text":"Cool, calm and collected I stayed w/ my wife for three mid-week nights. Rooms are spacious, well-appointed and clean. Our bathroom was a little small. The door actually hit the toilet bowl when opened. Great soap, towels and bathrobes. Enough closet space for two people. The bed and pillows were awsome. We had a street side (floor#-17 in each floor, ie. room 517) room along Geary. Obviously you will get lots of noise especially ambulance, police and fire truck sirens but that is expected from a centric, downtown location. Just a block off Union Sq. and cable car line, very safe and transited area. Everything you need within a couple of blocks...I mean everything. The room don't really have much of a view just of neighboring building. The window sits sort of high above the AC unit so the view is really not that great. If you want a larger room and probably quieter try the inside/back facing rooms. We went into one (the 19's in each floor, ie. room 519) and it was huge. The bathroom was huge. I think it even had a couch. And tons of closet space.The staff was very friendly and knowledgeable. Max's on the Square downstairs serves full breakfast, lunch and dinner til late. They serve a lot and the food is very good and reasonably priced. You can charge it to your room.All in all...really cool hotel to stay in for a great rate if staying in Union Sq. area. Try to find lower rates in internet the in JDV Hospitality. If you do, they will honor it plus a 10% discount on the lower rate found somewhere else. They honor it. Kudos to Joie D' Vivre for doing that! But good luck finding a lower rate."}
{"sentiment":1.5,"text":"I stayed at this Sheraton with my family (wife, 7 yr old, 6 yr old) on a Tuesday night just as a stay-over in between seeing other family during the holidays. I had requested via my SPG points a Club Room for a total of 5,000 points. It was hard to find the main entrance due to construction with no signs pointing you toward the main doors. I went in the conference center doors and walked my way to the lobby desk. They informed me right away that the Club lounge would not be open, but instead I could redeem vouchers in the restaurant for the nightly appetizers and morning breakfast that I would have gotten in the lounge. The room was decent sized, and the bathroom was oversized with a standing shower with no tub. I also loved that they recycled. The view from the room looked down onto the connected mall, but that was OK. I redeemed our vouchers that night and the next morning for the meals that we wanted, and while the service was definitely slow, the people were nice - they were just understaffed. All in all, a good stay, and I would go back."}
{"sentiment":-0.5,"text":"My husband and I were in Boston for only 1 night and didn't want to spend an arm and a leg for a less than 24 hour visit. We were flying out of Boston and basically needed a place to sleep. This hotel was the only place close to $200 in a reasonable area. We should have gone with the Westin at close to $400. It was a big room with fireplace and a huge bathroom and that's about where the compliments end. It was so tired looking and could be such a beautiful room. The furniture was pretty damaged and worse off than I could find at a garage sale. The comforter and blanket on the bed disgusted me. The front desk staff was friendly, the complimentary breakfast basic (but appreciated) and the location not bad. I wouldn't suggest this hotel to anyone."}
{"sentiment":1.5,"text":"Loved the Lafayette My sister and I stayed at the Lafayette hotel in May for three days. We received a warm greeting and we were shown to a beautiful room, with french windows as requested. The hotel is in a superb location, a pleasant stroll from The French Quarter and it is right on the streetcar line. Room service was prompt and delicious. Housekeeping was fine, no problems and the front desk staff were warm and welcoming. We loved New Orleans and when we come back for a much longer stay, we will do so at the Lafayette."}
{"sentiment":1.5,"text":"This is a nice hotel . breakfast is great nice variety of food. Opens at 6.30 am every morning except Sundays 7 am .. rooms are nice but small and standard rooms have no tea making facilitys which is a real shame and does need sorting .."}
{"sentiment":1.5,"text":"Without a doubt, Shoreham's location is simply great. When I arrived at 9am, way too early for check-in, they were unable to give me an early check-in, because they were sold out apparently. When I came back after 3pm, they first put me in a quiet room facing the back of the building. The room was pretty nice, but extremey small and dark. I couldn't tell what time of the day it was even if I looked out the window. I immediately felt claustrophobic and asked for a room change. They then moved me to a room facing 55th St. There was nice natural light and surprisingly, not too noisy. The staff, while they seemed rather unprofessional initially, were extremely accomodating in my requests. The rooms you get in the range of $249-289 are good to stay for a short stay. The rooms are small, no bath (only shower stall), no fridge, no minibar... but I thought it was well kept, clean(-looking) carpets, free internet connection, and most of all, the LOCATION. You get the bare minimum essentials in a top location for great price. You kinda wish you had at least a small fridge to keep your drinks, but hey... for few nights, you can live without it."}
{"sentiment":0.5,"text":"After researching here on trip advisor, we chose this hotel for it's convenience to the underground, central location, and the fact that we could book a triple room without going bankrupt. It's a typical European hotel in an old building, with small rooms. Breakfast included was a plus. BUT - as we paid cash for everything in our overnight stay in London, this was the only place my credit card was out of my wallet (which was still in my possession). The next day I had a call from my credit card company that an online purchase for a clothing company in Leeds was attempted, and a restaurant meal in London completed. When I spoke to the receptionist at the desk, she rudely informed me that there is always someone in the office, and my information could not have been taken. My thought then is that someone in the office used my information. Fortunately, I had a second card with me to use for the rest of our vacation. So, If you stay here - monitor your card!"}
{"sentiment":0.5,"text":"This hotel is basic, you get what you pay for. There's not much to do around the hotel if you don't have your own transport but if you do then it has easy access to shops, cinema and the freeway to get to the main attractions e.g. the zoo. The room itself was dark and grubby. We actually found a piece of half eaten toast next to our bed! The room obviously needed to be given a thorough clean including cleaning of the carpets. The good thing about the room was the beds were very firm, as were the pillows. The breakfast was average although we were almost pushed out of the door at 10am as the guy in charge cleaned all the tables and stacked the chairs up as we were still eating. Cleaning fluid was not a nice addition to our breakfast. Also check your credit card when you leave the hotel - my card was charged an extra $10 3 days after leaving the hotel. After we queried it we were told the extra charge was due to use \"upgrading\" to a non-smoking room even though i wasn't told about the extra charge at the time of checking in or out. The charge was refunded to my card though. If i was to visit San Diego again i probably wouldn't stay here again despite the good location."}
{"sentiment":1.5,"text":"I attended a seminar here for the first time and was told by some that this was an older hotel and not to expect much. I was totally surprised as usually stay in 5* and was not disappointed with my stay here! All the staff from the curb side bellman to the front desk,in the restaurants and casino were friendly and helpful. The rooms were very clean and were very large along with a huge bathroom. At check-in you are given coupons to try their many ammenities which wre a great value. It was the first time I stayed off the Strip and was very surprised at the calming atmosphere when you wanted it. It is not too far a walk or cab ride to the strip.The pool,hot tub and other facilities were all in great working order and in every restaurant the food was delicious and a good value for your money. I definately will be staying there again on my next trip to Vegas for both business and leisure."}
{"sentiment":2.5,"text":"I found this hotel via Hotwire.com. It was discounted as a 4-Star and if anything, it was a five star. It was impossible to find any dirt...ANYWHERE and I looked. The rooms were perfect, the staff helpful and to be so close to the financial center, B O A Building, Transamerica Building and so many great restaurants not to mention the nearby cable cars...well, try it. Remember, San Franciscans try to ignore the fare collector on the cable cars-locals believe tourists should pay. Sometimes they get away with it but it is fun to watch them hide from the cable car operator."}
{"sentiment":2.5,"text":"Stayed 6 nights in Sept 08 - would heartily recommend this hotel. Great location. Very friendly staff. Nice room, and a decent size (not huge, but had feared much worse after reading other Istanbul hotel reviews). Lovely bathroom. Good AC, flat screen TV, minibar, even a pillow menu! Buffet breakfast was fine - same every day but plenty of choice. Small pool & spa area but all spotlessly clean. It was the little things that really made the experience. For example: - free transfer from airport - staff always helpful & full of humour - free afternoon tea & sandwiches every day in lobby - free drinking water every day - free internet access via PC in lobby - daily \"what's on\" guide with breakfast - free evening meal on day of arrival (not sure if this was a seasonal deal) Couple of small downsides: Main restaurant is expensive, and so not many people ate there. In the evenings it tended to be quiet or deserted. View from rooftop restaurant is not as good as from the \"Orient Express\" hotel; but that's just round the corner anyway. The worst part of the experience: booking the hotel was difficult. I tried to use a booking agent but in 48 hours they hadn't heard back. The hotel's own internet booking process asked me to give my credit card details BEFORE telling me whether there was availability. I thought that was a bit cheeky ... P.S. Ask about a discount for paying in cash!"}
{"sentiment":1.5,"text":"We stayed at the Desert Paradise Resort when we visited Vegas for my sister-in-laws wedding. We are so pleased that we stayed off strip! The resort was typical timeshare. The apartment was clean, spacious and welcoming. We stayed in a two bedroom apartment. The exterior of resort was being decorated whilst we were there but there was minimal disruption and the buildings looked much better for it. The pool area was also undergoing some renovation and one pool and spa was completely closed - this meant that everyone was crammed around the family pool - it was busy but not too bad. The resort staff were friendly but the concierge were a bit of a nightmare - they were calling us sometimes twice daily to try and get us to see an apartment even though we had told them that we were not interested and that we already had a timeshare. The message finally got through on about day 5 out of 7!! Overall I would recomend this resort but be firm with the staff."}
{"sentiment":-1.5,"text":"My man surprised me with a trip to New York and told me that he had booked this hotel before we left. He wanted to make sure that I would be happy with it - he liked what he saw on the hotel's website and admittedly at first, so did I. However, after reading the many posts on TripAdvisor, I learned the reality of exactly what to expect of the hotel but I didn't ask him to change the reservation, which ended up being a mistake. My worst fears were realized upon check-in despite the effort of emailing the hotel manager before we left (fady.awad@morganshotelgroup.com) who had replied to some of the TripAdvisor posts advising people to contact him prior to their arrival to make arrangements for an appropriately sized room. I never heard back from him so we did end up getting stuck with a room that was the smallest I've ever seen, with a bathroom that my 6'3\" man couldn't even turn around in. He ended up having to use the facilities down on the main floor for all 5 days we were there because he simply could not fit into the bathroom. The only redeeming quality about the room was that it was clean. They didn't have any other rooms available except for a smoking room, which I won't stay in because of the smell. Another undesirable part of the hotel is the constant loud music and partying taking place in the bar, lobby, elevators, even outside in front of the hotel. If I was in my early 20s, sure, it probably would be fun. But I'm not, so it wasn't. Their website shows a tranquil looking \"Private Park\" located outside the lobby... in reality it's loud, crowded and very dark. The staff was rude for the most part, except for one helpful guy at the concierge desk. And after spending $80 on 4 drinks (yes, FOUR drinks cost EIGHTY dollars with tip) in the Library, we would expect to be able to relax and enjoy them rather than being told shortly after that they were closing and rudely being asked to finish up and leave. Seriously. It was rather unbelievable and beyond disappointing. So in short, don't bother contacting the hotel manager before you go because based on my experience, it's an exercise in futility, and don't go by what their website shows or you'll be very disappointed. There are plenty of other hotels with bigger rooms and better service, in locations that are just as good. Unless, of course, you're looking to party at your hotel all night long, despite being in NYC and having a slew of better options where you can spend your big $$$!!"}
{"sentiment":2.5,"text":"Stayed at the Sofia for a girls weekend. Really cute hotel, super friendly staff. The rooms were small but perfect for 2 friends for a weekend. Shower was strange with no shower door, just half glass, so water spray was hitting my feet when I turned it on. It was still a nice shower, just unusual. The location was perfect. Walked to a show and out to the gas lamp area. Great location for walking day or night. Parking at the hotel is exspensive so we parked in old town (free) and caught the trolly into town. Stops one block away from hotel. So many great restruants and things to do. I'll be coming back again."}
{"sentiment":1.5,"text":"Great two star hotel in central Rome close to all the major sites. I don't know what people expect from a two star hotel, but this place is a great find at a really nice price. You will be hard pressed to find better within this price range. I recently spent 4 nights at the Hotel Parlemento and found it on par with the other 2 and 3 star hotels I stayed in throughout Italy. Yes, the rooms, bathrooms and lifts are small - welcome to Italy! Our room was on the street side and it was pretty noisy, even with earplugs street noise was a bit of a problem, but was the tadeoff for being in the heart of things. Palantine Hill/Forum about 10 min walk. Trevi Fountain about 5 minutes away. There's one short flight of stairs after taking the lift to the hotel floor so be prepared to haul your bags up some stairs. The hotel staff was welcoming, provided recommendations, advice and was overall pleasant. You can also purchase a bottle of wine from the desk and head to the rooftop porch for a nice relaxing evening. Bathrooms provide small shampoo packets and little bars of soap so you may want to bring your own. A blowdryer is also provided in the bathroom but isn't great. The breakfast was a basic continental and it was great to have the option of cappucino! Overall a pleasant stay in Rome."}
{"sentiment":2.5,"text":"My boyfriend and I stayed at the Owl from 24.06.07 to 30.06.07. This was my eighth visit to Amsterdam and we decided to try a different hotel, we were very pleasantly surprised. The staff are all very friendly and helpful, the cleaning staff are brilliant. Our room was cleaned and made-up one morning after we came back from breakfast!! They keep the place lovely and clean, the reception, lounge and breakfast areas are very pleasant on the eye and everything is really chilled when you go for breakfast which is a great relief from the craziness of Amsterdam. The breakfast does not offer enormous variety but it is very good and everything is very fresh and tasty, it set us up perfectly for the day. They have a free internet service next to the breakfast room where you can have a quick check up of emails, etc on their PC. This is a first for me and a great little service. There were a couple of minor things that need slight repair in the room but nothing that would spoil anybody's holiday. For example, one of the sockets did not work. Yet another great visit to Amsterdam, will no doubt be back next year and I will definitely consider staying in the Owl again. Oh, and try the Toro Dorado grill restaurant on N.Z. Voorburgwal for a great meal, I've been a few times and have overlooked mentioning it before! Oriental City is a lovely Chinese too! Stay at the Owl, you will not be disappointed."}
{"sentiment":-1.5,"text":"We where very very disappointed , You go on vacation and expect to have a nice place to stay. I expect to see when I get there what I seen on the website, I trust people and businesses to be honest , This place needs tons of work, The workers where very nice. Never was told that we had to pay 5.00 a day for parking and then a sign in parking lot that they r not responsible for anything stolen. But excuse me is that why I'm paying you to secure my car. There was spaces u couldn't park because the building is falling off from the top. There is no lights in the parking lot you can't see when your walking to your car. They want you to pay to use the safe in the room but u have no choose to use it because your main door can be pushed open. The loungers around the pool which was suppose to be along the ocean side and is not need to be all replaced gross. Hot Tub roped off can't use it. No Tiki Bar there is 3 Beat up ripped up chairs by some portable gross looking thing. Nothing set up for drinking. Maybe someone should be shown what a Tiki Bar is. There where pets everywhere even a cat walking the front counter when we checked in gross i\"m allergic to cat's. Then the cat was eating off a plate in the breakfast room hallway. I would never eat in the breakfast room just didn't seem clean. Carpet needs to be all replaced. The main doors to your room has some latch that doesn't even match up to hook it. Our patio door was so gross and the lock didn't work and they had a rod u put in to keep the door close and I don't think it has been vacuum since they open where you put the rod. In a nut shell it needs to be all re done But the worker's all where very nice and try to do what they could under the situation. Bottom line if you owe a business it's your responsibility to keep it maintain. I have learned a big lesson I will check the room before I check in. Our friends where also so disappointed. The price was good but it is reg. 135.00 for oceanfront There is no room there worth that. The beach area is very nice and the view from the room Oceanside is very nice. I feel like I wish I could redo that part of my vacation over and be in a nice Hotel. I tell everyone do not stay there unless it is all redone. Please take off your photo's and put on the real photo's of what it really looks and not what it looked like when you first open. Unsatisfied customer in Wisconsin Th"}
{"sentiment":1.5,"text":"Caesars Palace was certainly a palace alright. The only thing this hotel needs is an internal transportation system to get you from on end of the property to the other. Sheesh from the Forum shops to the Augustus Tower where I stayed it had to be a 15 minute walk, not including detours when you got lost. The room itself was excellent. I had been booked in a standard room for a convention, but for $40 more a night I upgraded to a room in the Augustus Tower. From the 38th floor, the view was somewhat obscured by construction of a building behind Caesars, but oyu still could see hotels like the RIO and the mountains in the distance.The bathroom was super with glass enclosed shower with marble walls, a separate jacuzzi tub, double sink and vanity, LCD panel TV's in the bathroom and main sleeping area. Bed was a bit on the soft side for a firm mattress fan like I am. The bed linens and comforters luxurious. Here's a helpful hint. It you want a small refrigerator ask for it when you check in. If they ask if it's to keep medicine in, say yes. Otherwise they'll charge you $10.00 a day. For some people snacks and juice can be considered medicinal! Mostly ate breakfast at the Cafe Lago, Excellent service and costs in line with what you'd expect for B'fast ($17.00) Definitely use the valet parking at the main entrance, Self parking is miles away."}
{"sentiment":1.5,"text":"Fab rooms had 2bedroom apt.everything you need. staff very helpfull could not fault this place for the money.christmas decorations in reception area very nice.will use this resort again.near the strip.quickest way is to walk through imperial palace car park into casino.then out on to strip 5mins walk."}
{"sentiment":-1.5,"text":"We have just come back from a superbreak theatre trip in London and were unfortunate enough to choose this hotel to stay in. Never posted a review before but have been so appalled by the state of this hotel just wanted to warn other travellers. First impressions were not good- the windows were filthy and the sign outside tatty. Our room was desperate. Situated on the fifth floor, its decore was old fashioned and sparse and the walls and ceilings displayed damp patches and dirty marks. The bathroom was dirty and the shower fittings hadn't been cleaned for god knows how long and had gunge oozing from them. The kettle provided for the tea and coffee facilities had black bits floating in the bottom which were coming off the rusty/burnt element so didn't both to make a drink. The radiators didn't work at night and the room was cold. When this was reported to reception the response was that we couldn't be moved because hotel was full and they didn't have spare heaters but we could have a bottle of wine if we wished to help keep out the cold. We declined their offer as didn't see how this would help our seven year old son! The food provided in the evening was not nice at all. A hot buffet style, the meat was kept warm on hotplates and was dried and curled up. The only saving grace this hotel had was that the reception staff were helpful and the breakfast was edible and satisfactory. If we hadn't already booked and paid for it through Superbreak we would have turned round straight away and found alternative accomodation."}
{"sentiment":2.5,"text":"Rm 125 is the best in the house! We loved our little veranda overlooking the pool. Quaint and low key, and right off the main street of Calistoga. A perfect vacation!"}
{"sentiment":0.5,"text":"After reading quite many negative comments I was a bit worried about this place. But knowing people complain about almost everything nowadays I thought I'd give it a try. We spent there 3 nights in a room with 2 queen size beds and everything worked fine. Room could have been cleaner but for us it was no problem taking account the cheap price. Staff was OK. Not the best service in reception but I don't really care as long as I get the room I have booked and everything works alright. If I go back New Orleans I'm definately going to stay here again. The building was awesome and it had a great atmosphere! Guesthouse felt quite safe. I would recommend this place for people seeking for good atmosphere and who appreciate the beauty of old buildings. Free advise for people complaining about dirtyness. You don't get fancy rooms with cheap price. Don't expect 5 star quality and service with this price range in this distance from the centre. If you're looking for sterile rooms, go to places that are much more expensive."}
{"sentiment":-0.5,"text":"We stayed at the Pont Royal the second week in October at the recommendation of a friend's agent (who got a fee for the service).Although we were to be given a deluxe, ie. larger room ,what we got was standard for Paris-barely sufficient. The amenities were standard. The staff was indifferent, bordering on the surly,the first time in many trips to France and Paris that we have encountered such an attitude. The hotel's location was acceptable ,if one did not mind a moderately long walk to the Louvre and an inconvenient stroll to the Metro. There was nothing of interest in the immediate vicinity. This is not one of the better locations or for that matter, one of the better small hotels in Paris."}
{"sentiment":1.5,"text":"Stayed for one night on a weekend. Front desk staff was warm, accomodating and efficient."}
{"sentiment":1.5,"text":"We booked this hotel due to the reviews on TripAdvisor and were not disappointed. Very clean rooms, friendly staff. Just steps away from the Metro, and you pass a great crepe stand on the way! The rooms are very small and basic, and there's no view, but we were prepared for all that, and we didn't spend that much time in it anyway. Oh yeah, and the smallest elevator we had ever seen, but that was definitely part of the appeal! This hotel represents excellent value for money, and if you're not looking for a fancy place, this is for you!"}
{"sentiment":0.5,"text":"I was very worried about staying here with my family after i read reviews on the hotel (Read these a few days prior, booked through expedia and stayed for the great price) but I was happy not to run into any major problems. We had 2 rooms that faced the parking lot and we were given the choice of ground level or first story. In one of our rooms we had issues with the toilet not flushing right. But it was minor in my opinion. We had no problems with bugs, housekeeping, or any smells. My family drove from WI and had to stay an extra day because of the severe weather that was hitting the mid west the were very accommodating through out the situation. I will stay here again. People need to remember you are not staying in a 4or 5 star hotel so its not going to be perfect. I would hope in the future the add a continetail breakfast and start updating the rooms a bit. For the price I paid me and my family were happy."}
{"sentiment":2.5,"text":"This hotel had everything we were looking for. It was very clean and tidy, it was conveniently placed yet very peaceful. A short walk along the canals brought us to the city centre but several trams were also available. The Hotel Nicolaas Witsen staff were friendly and obliging and the price was sensible. The Connexxions Airport Shuttle (very reliable) delivered us to the hotel and returned us to the airport without any hassle. Within easy walking distance of the hotel we found several good eating places namely \"Vamos a Ver\" in Govert Flinckstraat, \"Eetcafe\" in the same street and \"De Waaghals\" vegetarian restaurant in Frans Halsstraat. The city itself is extremely interesting if a little dirty. There is a shortage of public conveniences and a few permanent city maps would have been useful. Thank you to the people of Amsterdam for your friendliness to these two senior citizens. Mr and Mrs W from Denmark April 2007"}
{"sentiment":2.5,"text":"Looking for a great, QUIET, place to rest your weary feet after running around Manahattan?! This is for you. Quiet, clean, pleasant, and tucked away in the middle of everything. My only hestitancy in telling you about it, is that it could be hard for me to book the next time I go back. Just don't use the concierge, they're outsourced though, so not a true depiction of the quality employees at the Wyndham."}
{"sentiment":1.5,"text":"It is my pleasure to write few words concerning my stay in your hotel , first of all I would like to congratulate you for choosing this site just close to the airport It was of great help . The least thing I suppose is that why the free Internet service not included in , although you offer this service with charge Apart from this, the services and cooperation of the staff was really good . Thank you for your hospitality ."}
{"sentiment":1.5,"text":"A functional hotel, comfortable, worth its price. Very friendly and helpful staff, especially the Concierges. The hotel it in plain downtown - 10min. walk from Westlake with its Central Link light rail from and to Sea-Tac Airport (Seattle Tacoma, level 4, about 45 min. travel time for USD 2.75. Can be about 20 min. of walking from the train in SeaTac to your check in area depending on your flight company) - 5-10 min. walking distance to the Washington State Convention Center. Has fitness (I did not use it), free Wi-Fi and a desk where you can print e.g. your boarding pass. I like breakfast buffets, there isn't one in this hotel. The breakfast (paid separately) in the restaurant Dragonfish Cafe at the hotel is limit priceworthy. Other possibilities, including of course Starbuck's nearby. Nonetheless I would come back."}
{"sentiment":2.5,"text":"Stayed at this hotel for three nights towards the end of March and have only praise for this hotel. Booked a junior suite which was a great size and decor was fab, also very clean and a great shower. We were in a suite that was on the street side which was great for watching the world hustle and bustle beneath you. The trams were quite noisy as they passed but weren't as frequent late and night and didn't really disturb us. 100 per night is cheap for the quality and size of the room, we also had the breakfast which was well worth the 8 as it set us up for the day. The organic buffet style feast that was on offer was perfect for us and we enjoyed it thoroughly every morning. A selction of cereals, as well as meats and cheeses with fresh bread and fruit and everything in between. Be warned however that if you are after a full cooked breakfast a la England then you won't find it here! The hotel location is perfect also, literally 5 metres from the u-bahn exit of Rosenthaler Strasse and simply found if using the Airport Express train from Schoenefeld......45 mins from airport exit to hotel door! REMEMBER to validate your ticket at your station of departure!! There are little red boxes on most platforms that you must insert ticket to be stamped as there are transport police that check tickets!! We hired monthly passes from the hotel for 4.50 per day per tickets which gave us unlimited travel and were well worth it. One last tip is to do a bike tour! We did the 'Fat Tire' bike tour and it was a brilliant way of getting around all the sights and learning a lot about this wonderful city! Would definately reccommend! Overall a great city to visit and a pleasurable stay at this top hotel! We will be back!!......."}
{"sentiment":0.5,"text":"We moved to this hotel after not being able to find parking the previous day..my kids loved the access to the mall and the ability to drop off items during xmas shopping. The hotel itself is unremarkable in every sense with nothing great or terrible to report. they were working on the lobby during our visit- which was both noisy and annoying, but the rate was good and we were spent little time at the hotel itself."}
{"sentiment":-0.5,"text":"We stayed here for 6 nights in January, our second time staying here and word of advice -GO ELSEWHERE! Great location if you are looking to be on Hollywood Blvd - however my advice is stay at the Renaissance Hollywood/Highland opposite - nice staff, great rooms and cheaper. Anyway back to the Roosevelt, the main thing that lets this hotel down is the RUDE unwelcoming staff, especially on the front desk. The beds are comfortable, however the bathroom is far too tiny and the walls are paper thin - beware! Also they hold money on your credit card for each night you stay there which is meant to be put back on yuor card within 3 days. Got back to Australia and 2 weeks later it still hadn't been put back up meaning i had to make numerous long distance phone calls to try abd rectify it extremely frustrating! Travelling to L.A regularly this hotel has definitely lost me as a customer. I recommend the Mondrian and Sunset Tower on W Sunset Blvd, the Renaissance as previously mentioned, and i will be staying at the London West Hollywood in 2 weeks so fingers crossed it lives up to the hype and has great customer service!"}
{"sentiment":1.5,"text":"apartamento con arte cama dplex verde"}
{"sentiment":2.5,"text":"I recently stayed at the Dallas Marriott Market Center Suites Dallas for 3 nights while in Dallas and had booked this property due to the price and the positive reviews that I read here on TripAdvisor. I can safetly say that I was not dissapointed at all. Check in: The Check in process at the front desk was extremely quick and the front desk staff was extremely friendly. Rooms: The rooms were all suite type rooms as our room was divided into three sections. The first section was the living room/desk area where there was a couch, a desk, a small coffee table, mini fridge and small bar sink and flat screen tv. Then the room splits off into two double french doors that leads into the master bedroom and the other into the bathroom. Inside the master bedroom was another flatscreen tv, lots of different types of pillows on the bed, table lamps etc... The bathroom was furnished with bed bath and beyond shampoo's, fresh linens and towels, etc.... The room really felt like a small mini apartment and made you not feel like you were in a hotel room. Pool: The hotel did have a pool but we did not have the time to visit it. Hotel Bar/Restaurant: The hotel did have a bar and a restaurant downstairs. The bar is a little pricey as you are buying drinks in a marriott, however, there was plenty of seating at the bar if you wished to sit down at the actual bar to have a drink or if you wished to have a small table near the bar to have your drinks at. As for the restaurant, we did not have lunch or dinner here, however on the day we were departing, we did have the berakfast buffet and all of the foods, fruits, were all fresh and delicious. Also, the chef making fresh omlets was a very nice treat. Parking: The hotel has plenty of free parking that is onsite. No issues here. Service: Everyone from housekeeping to the front desk, to the servers in the restaurant were all extremely nice, courteous, and professional and should all be very proud of how they conduct themselves as a staff. Sundry Shop: There is a small gift shop/sundry shop open 24 hours next to the front desk in case you are looking for a late night snack, emergency medicines etc.... prices are reasonable. Location: The location is right next to the Stemmons Freeway with easy on/off access on I-35E. I would highly recommend this property and when returning to dallas, for the rate of $89 bucks a day, i would definetely stay at this property again."}
{"sentiment":2.5,"text":"My husband and I were married at the Canterbury Wedding chapel (Excalibur Hotel). It was excellent experience. I could not have asked for more on my wedding day. We had 40 family and friends with us. The chapel was large enough to fit us all. The chapel was amazing and the pastor was traditional (not cheesy). The packages were the most reasonable and I like the look of this chapel the best. We did look at other chapels while we were in Vegas. We had a in room reception at Bally's hotel in the executive suite. It was large enough for all our guest and plus room for a dance area."}
{"sentiment":-1.5,"text":"Prepare to be Robbed!! The Hotel is nice and convienently located~ BUT, there is a slight problem with Harrah's Casino. It does NOT pay out anything! If you like feeling Robbed and feeling like a LOSER, then by all means gamble here. The slots have a 0% return. I've never seen anything like this. GO SOMEWHERE ELSE TO GAMBLE!"}
{"sentiment":1.5,"text":"This hotel is quite lovely and spacious as far as New York City hotels go. Located on the East side of the city it's a bit far removed from public transportation but not impossibly so. My boyfriend and I only stayed here for one night but would definitely stay here again and for longer if we could. Everyone on the staff is friendly, attentive and nice (although the concierge didn't fit the bill and seemed a bit perturbed each time we approached with questions). There is an extra step as far as security is concerned that is appreciated but can also make traveling in the elevator a bit of a chore. The decor is tasteful and modern. We stayed in a king deluxe room and were pleasantly surprised by the space and setup. The bed is very comfortable and the bathroom is clean (we were a bit disappointed by the lack of bar soap though). There is a plush armchair by the window and a chair at the desk which makes seating comfortable. We ordered breakfast from room service and were greeted with a delicious tray quite promptly and graciously. The spread was delicious and reasonably priced. The only complaint we have is about the heating system. We probably should have called the front desk but chose not to. The thermostat never registered the room's correct temperature (never rose above 69) and the heating ducts blew out semi-warm air all night. Other than that it was a great stay."}
{"sentiment":2.5,"text":"My daughter (13) and I stayed at the Larchmont for 9 days on a recent trip to explore the city. For the price our experience was great. The Larchmont's strengths are its location, it's great prices and the quiet rooms. We never heard a car horn or street noise from our sixth floor room. The beds are comfortable, as are the cotton robes provided. Murray's bagels around the corner is THE place for breakfast and the lovely neighborhood on 11th st really makes this a great value lodging option for those who don't need large and fancy rooms or a private bath."}
{"sentiment":-1.5,"text":"Bavaro Princess Fire Aftermath 1"}
{"sentiment":2.5,"text":"I remember when this hotel was called the Kuilima, and it was the nicest resort on this side of the island. It was jammed packed, and we visited every summer for 6 years. It was a vacation away from home, with our family of 40. The memories we had are stilled treasured. Just this Labor Day Weekend it was our time to return except to a different resort with some of the familiar setting, but it had a new look that was inviting with every turn as you walked through the hotel. The ocean was the setting and surrounded by nothing but gorgeous breath taking views, it had us from the first glance. We dined to our hearts content from breakfast all the way up to dinner. We enjoyed the new night club that is the rage since it got built. What an attraction for this side of the island. The stables are still there, and the ride on the horse is not only serene, but the views as you gallop, \" Awesome\"! Kuilima was known for their Cabanas, and now we have cottages. The shops are a piece of work, because it caters to everyone, including children and babies. It was such a beautiful weekend, one that I shall remember for a long time to come. Are we returning ABSOLUTELY! This weekend was a surprise from my Hubby, what a Priceless gift he gave to me. What was the hit, there is a florist in the resort, and waiting for me when we checked in was a large basket of Roses, talk about a special message through flowers, it doesn't get any better than that!"}
{"sentiment":2.5,"text":"All around wonderful Everything about the Hotel New Otani was wonderful for us. The staff were extremely kind and helpful; the service was fantastic. The in-house restaurants offered a wonderful selection with great food in fantastic settings. The Japanese and Western Breakfast Buffet was especially good.Our room was on the next to top floor in the tower with wonderful views of the skyline, Akasaka Palace and the hotel garden and pool (closed for the season). It was, impeccable with a great king-size bed; high tech toilet, great bath and lovely tile work.In spite of its size it was a very friendly hotel. The only reproach I have is the long hallway from the main front desk to the tower, but this is to be expected when you consider the size of the hotel.I would love to stay there again!"}
{"sentiment":-1.5,"text":"I hated this hotel. To start; the taxi wouldn't pull in to the lobby probably because of the hassle factor of getting in. The drier needs to use his smart card to open the gate. We didn't realize this till the taxi dropped us off and we found the lobby. Then Alice who checked us in was less than friendly. No greeting, no smile, no help, no information about the hotel. She said only \"passports\". She was slow in her check in process and made one key for my husband and I. My husband asked for another key and without another word she made one and gave it to him. When we entered the room, we were surpassed by the size of the room. The tiniest room we've stayed in outside of Japan. But the problem was the lack of air-conditioning. We called the front desk and asked for maintenance and someone came right away...he cleaned the filter...still it didn't get cooler. We went to dinner and returned about 6 hours later to a hot and humid room. Again we called and maintenance came up and said he'd check the computer downstairs, (whatever that means). My husband went downstairs to find the manager and requested another room. He turned down two other rooms because of the heat...we checked in at 5 and finally got into a room that was cooled. There were 4 pillows and all of them were beyond hard. I woke with a neck ache. There is a safe in the room but it didn't work. We reported this to maintenance and he chuckled but we were without a safe. They advertise meeting rooms but, in fact, they have none. They have no business center. The restart is outdoor. The layout is dangerous, with steep wooden slippery stairs. We paid a corporate rate of $220 and it did not include breakfast! There is not one positive thing I can say about this hotel. Though it might make a good hostel."}
{"sentiment":1.5,"text":"We just arrived back from 1 week at the Riu Yucatan. Although everyone we met said they wouldn't travel so far to just to stay a week, it ticked all of our boxes and we had a very relaxing week. This is what we had paid for, hot weather, beautiful beach, hotel etc. We are happy with the experience that we had, although we do agree with other reviews that this is not a 5 star hotel. Cleanliness of facilities: The hotel was exceptionally clean and the staff were all over it like a rash, cleaning, gardening, even the smallest of areas were being given a thorough clean daily and the service was very good and attentive. But it still wasn't to the same standard you would get in a 5* hotel. The pool was chilly when you first dipped in but once you were in, it was fine and refreshing. Exceptionally clean and very well attended to. The swim up bars were brilliant serving both alcoholic and non alcoholic cocktails. Entertainment: We were on honeymoon and therefore weren't interested in attending evening entertainment shows but the one that we did see was done well, albeit really a dance troupe rather than all round entertainers. Still, they were good and created a good vibe for the audience. The day time entertainers, Activity Team, were very enthusiastic. Always trying to get people to do volley ball, bowls, rifle shooting, water polo, aerobics etc. They did little dances on the side of the pool and really got everyone going. They didn't hassle you when you declined to participate which was professional. Rooms: Our first impression of our room was that it looked a little dated but to be honest, it was in keeping with the Mexican style that we had expected. It was very clean. Yes, the dressing area and wardrobe was off the main bedroom within the bathroom and it didn't have an extractor fan but we showered daily and didn't experience damp clothes or bedding. The room had air con and it cleared the heat very quickly. There was a well stocked mini bar with water and soft drinks all free and replenished every other day but we got water free every day when we asked for it. Alcohol was provided free (beer in fridge & optics for things like tequila and vodka). Ice machines were on all blocks and you had a bucket in your room. TV, ironing board, iron, hairdryer....all as expected. The reference to this hotel not being 5* was represented in the room in the sense that the bedding was not luxurious and basic in terms of a sheet and overthrow, with a pillow each. Although we had two double beds together so managed to use sheets and pillows from the spare. No room service on food though which would help the hotel be more like a 5* environment. We often wanted a snack for tea and nothing large but had no choice but to fall within the set times of meals. Food: Food was served at good times but the variety was limited and not a 5* standard although we always found something we liked. We were a bit disappointed that the food choices seems to be more aimed at the US market and not as authentic as we would have imagined. We still felt like we had over indulged though. Life there revolves around meal times and eating! We would go again but feel that it would be too far to take the children. We would recommend it and feel that the money we paid was well spent (approx 2k). We didn't need spending money and struggled to spend it as everything we needed was included."}
{"sentiment":2.5,"text":"we were in Los Angeles Omni hotel for 4 nights and we were surprised from the high level of this hotel.everything was perfect: 1)very elegant and high class hall. 2)fantastic rooms ,full of comforts,elegant and spacious. 3)staff very kind and avalaible,always ready to help you and satisfied all your expectations. 4)wonderful location,very close to Walt Disney Concert Hall,Moca and convenient to join very quickly all the most important and known places in L.A. 5)very good breakfast,we had the continental,rich and various for only 16 $. we have a very good souvenir of this hotel,well managed and with a fantastic staff."}
{"sentiment":-1.5,"text":"Place is still a Dump I've read some of the most recent reviews, and I can't truly understand why people give this place high praises. I live in the Marshall Islands and have to travel through Hono several times a year. This place is still a dump and nothing has changed. Yes it's close to the airport, but that's it. I only wish the Kwaj community would write reviews concerning this place b/c it wouldn't be pretty. It's so bad that even Priceline, who is normally liberal with their Star Ratings, downgraded it from a 2* to a 1* hotel; I wish TripAdvisor would do the same.Good luck if you choose to stay there."}
{"sentiment":1.5,"text":"We stayed here for two nights and I would have to say the thing that stood out the most was the pleasant staff at breakfast. The previous postee was not kidding when she said they clean up your spills before you can say, \"boo\". My toddler spilled and they were there in a jiffy, they refilled our coffee and rushed over with more napkins when I was feeding my other child. They were on top of things and so nice. They made us feel so welcome. The food was very good but I was dissapointed there was no gravy for the bisquits. There is quite a selection though and chocolate milk for kids is quite a treat when you can take an extra one to put in the fridge in your room for later. The nightly manager dinner was nice too but we only made it one night. They had corn dogs one night with potato salad and green salad and drinks and then the second night was mac and cheese but we didnt make it back in time from seaworld and shopping. It can really help with the budget though if you have more than one kid! The arcade was nice but not free. The pool looked nice but we didnt have much time. There were some kids in there but not too many to make it look unwelcoming. The rooms-the bed was more comfy than the embassy suites in anaheim but not what I would call super comfy. The room was dark enough for us to sleep in and the doors did not creak to wake the kids when someone used the restroom which was nice. The room was VERY clean, the bathroom was great and the kitchen was the perfect size. We watched a movie one night (free HBO)and hung out and the living room area was not crowded (it's smaller than the picture appears). It was very relaxing to be in a clean, safe hotel with no traffic noise. We would stay again. The ONLY negative-narrow parking for big pickup trucks or SUVs and parking lot set up hard to get luggage to car since parking lot in back is up hill. If you have a compact car you can park closer and it should be fine. The parking anywhere in a big city is tight so what can we expect? Thank you Residence Inn for being so friendly and making us feel welcome!"}
{"sentiment":-0.5,"text":"Well, why the name Tijuana Rolex? It sums up the Hard Rock San Diego experience perfectly. Upon first glance, the Hard Rock hotel is nothing short of spectacular. Flashy lights, impressive amounts of courteous staff and the rooms are new and modern although otherwise average. After you dig in a bit you find out just how unimpressive the hotel is. The staff couldn cent cent t accommodate a large party of professionals largely due to the fact the bars and restaurants in the hotel are managed by someone other than the Hard Rock! Why? Good question but we were not even allowed into the bars after spending $500 per night on a room there. Go figure. The security staff makes you feel like you cent cent re in a maximum security prison. So just that Rolex you bought south of the boarder and were so impressed with, as soon as you get it home you realize just how below average it really is. Good luck!"}
{"sentiment":1.5,"text":"Great stay except for the wi-fi Hotel room"}
{"sentiment":1.5,"text":"Enjoyed my stay All in all I would say, it is worth staying here."}
{"sentiment":2.5,"text":"This is the email I sent to the W GM: I would like to congratulate you on your wonderful hotel, and especially having such an amazing manager in Patrick Armano. He made our stay special from the moment we arrived for our 10 yr anniversary. He provided a lovely treat in chilled Champagne and chocolate-covered strawberries on our arrival. When one of my packages got misplaced (due to my error in name), he went out and repurchased all the items ordered. I had called down and asked if I could borrow a white noise machine, and when he heard of this, he went out and bought one for me (as the hotel no longer stocked these). Besides all of this, he came to talk to me personally- and is such a warm and wonderful person. Really, he went far beyond any hopes/expectations that I would have had for any hotel (including many 5-star ones that I have stayed in). I am still basking in the great memories of a fantastic trip, and much of it is thanks to the great stay we had at the W Times. And again, much of that is due to Patrick specifically!"}
{"sentiment":1.5,"text":"We went during Halloween this past October. It's was pretty good because there is a shuttle to and from Walt Disney World 2 times a day in the morning and evening pickup. Thy also have a good cab service for universal studios which is around $50 round trip. Harry Potter World is a must!!!! Mmmm BUTTERBEER! But yeah the rooms could use an upgrade, especially they down duvets but no other problems with the room. The breakfast is awesome! So good! They also pack breakfast to go bags which is a good snack during the day. We also went to the outlet mall across the highway. Only a 10-12 min cab ride, well worth it, got all my Christmas shopping done :)"}
{"sentiment":1.5,"text":"Went to Vegas for first time and after looking for weeks i decided to stay in Old Vegas soooooooooooo glad we did had a great time! So much to see and do all night long. Loved the light show,lots of wonderful street shows (free) just a wonderful time. 4 queens was very nice didn't have to walk a mile to get to the room or anything else will go back very soon. you can't go wrong staying at the Four Queens"}
{"sentiment":1.5,"text":"We were booked to stay in Augusta Lucilla for two nights at the end of our Italy trip. We chose the hotel as some friends were also staying there. Upon arrival at the front desk our reservation was for the following evening and night after, not for our first night. To make matters worse there were no rooms available to accommodate six of us. After some discussion and review, it became very obvious that I had made a mistake with the dates. Promptly the desk staff jumped into action and contacted nearby hotels and negotiated two rooms for us to stay in at the same rate. The porter also helped us move our luggage to a hotel 100 metres down the road. As our friends were staying there, we were also invited to have breakfast with them in the hotel despite now staying elsewhere. Unlike some of the recent reviews regarding poor service our first experience was excellent, in fact above the call of duty. Anyway we finally got to stay in the hotel for our second night. The triple rooms were small for three people. Our room was facing an internal stairwell. Not a good view but was much quieter then the rooms we had the kids in, as it was facing the street. There was an issue with the hot water in both rooms however it was resolved after an hour or so. Our flight was not until early evening so we asked for late check out (6PM) and for 40 Euro's extra, one room was made available. There was also no request made to pay for the second night despite my booking error. The hotel is in a very convenient area. Close to the Termini and plenty of restaurants nearby. Not as luxurious as the other three hotels we stayed in Rome. The value for money was good and we found the service to be great especially in resolving my issue. A big thank you to the desk staff."}
{"sentiment":2.5,"text":"Friendly hotel in a great spot by the canal. Rooms were modern and well designed, check in and out was quick and easy."}
{"sentiment":1.5,"text":"This resort is very close to Disney. It took us less than 10 minutes every morning to arrive at the parks. The resort is quiet and provided the nice respite we needed after a day at the parks. Staff was helpful, unit was clean and spacious. Will definitely stay here again,"}
{"sentiment":2.5,"text":"A fantastic hotel in a central location. My partner took me here to see NYC and it was just perfect. Large rooms, beautiful entrance and right near all the sites."}
{"sentiment":1.5,"text":"I stayed in the Ritz-Carlton for three nights on a business trip. I informed the attendant during check-in that it was my first time in Chicago and was immediately upgraded to a Deluxe room with a view on a high floor from a Superior room. The service was unobtrusive and thoughtful with prompt and excellent in-room dining. The concierge had a ready list of restaurants to recommend and offered VIP lists to reduce wait time. The hotel was a little dated and the room showed some age despite having an LCD TV. The bathroom had a bathtub and shower combination and was a bit small compared to others in its class. There was an excellent pool and fitness center but closes fairly early. The lobby, as with a few other major hotels in the city, was situated on a higher floor, to cut off the riffraff. It was still fairly quick to reach one's room by taking two elevators. Overall, an excellent hotel with superb service and centrally located in the shopping district."}
{"sentiment":-1.5,"text":"I just returned from Paradisus Puerto Rico after I spent over $5000 US, the hotel is beautiful, but the services are so bad that after two days on the property you just want to check out and get your money back. First when asked for a manager to present a formal complaint no one was available, I even asked to speak to the GM, but everytime I asked for him it was not available and please do not go to the front desk and report a complaint, because the aptitud of the people at front desk it is something. My room was never cleaned, one night my wife and I were drinking an a boltle a wine felt on the floor, could you believe that a lot of pieces of glasses were under the bed when we left the hotel. The food is horrible, and do not order room service because it will be forever, it seems that no one care, I talked to one of the employees and he said, that the managment only think about firing employees and managers to see if things gets better, he said that most of the employee including some manager are looking to get out there, beacuse with 2 and half years of the opening and the hotel have not change a bit, that they want employees do work with only 4 waitress for restaurant. Please if I was you I will go some place else they are do false advertising telling costumer about been 5 star and I don think they are even close to two."}
{"sentiment":-0.5,"text":"Nice try at design, but incredibly unpractical. LOTS of sharp edges in the rooms. Very THIN walls. The doors in the hallways are always slamming. Average breakfast. Nice staff. GREAT beds. CLEAN room. Unfortunately, this place is overpriced for what you get. Wow... how can the doors slam so hard? Is this the 90th time since 06.30??? No need for an alarm clock"}
{"sentiment":-1.5,"text":"As I first arrived to the reception for check-in I was greeted with what was to me the coldest greeting I have ever had in many years of travelling. Then, the rooms. We were travelling with an infant and were offered a room through the maze in the basement, utterly difficult to move around the corridors with a push chair, a year and a half little boy and all the luggage. The size of the room was very small and in a desperate need of refurbishment and modernisation. The bathroom was bad but not as bad as our friends' room, where you could not literally seat on the toilet and close the door for privacy. And the views from our window? A dirty patio full of left over building materials, and we didn't have bars on the window for protection! When we asked to be moved to a different room we were told that the hotel was full, which to us it didn't seem to be the truth. The following day we asked to be moved again and we had the same answer, straight away, without even checking or offering any apologies. All in all, my advice would be to stay away from this hotel unless there are not any more rooms available in London and you don't mind being squeezed over!."}
{"sentiment":0.5,"text":"Really Quite Overrated I booked this hotel for a short business trip based on the numerous glowing reports from this site. I should make clear that I have been fortunate to stay in some of the finest hotels, but I am equally happy in medium-class hotels if they offer more than the price would lead you to expect. I appreciate that, by HK standards, this is not a particularly expensive hotel, but it really was quite disappointing. There were no huge flaws, just a number of small annoyances which added up to a rather unsatisfactory experience. The most important problem for me was noise. In a hotel of this class, especially a new hotel, you don't expect to be able to hear the TV in the room next door, or the occupants coughing talking. This is a pet hate of mine, and is just not acceptable. The other guests were also very noisy, and I was woken up on Friday Saturday nights after 1am by guests returning to their rooms, laughing talking loudly in the corridors. I know the hotel can't really be held responsbile for this, but that is the kind of clientele it attracts.Next complaint, the location is certainly not ideal. For those who don't know HK, Mongkok is really a bit far out from the action - certainly for tourists. I did know this, but read that the MTR (subway) station was close, and so wasn't concerned. However, whilst the entrance to the MTR is in the shopping mall attached to the hotel, you have to walk right through the mall and down several levels to reach it. This is a good 10-15 minute walk, and so not as handy as you expect. If you want to walk to Tsim Sha Tsui (the part of Kowloon adjacent to HK island, where the 'tourist' area is), you will be walking for more than an hour.The lifts: You will think I am mad, but this hotel has the slowest lifts ever. On accasion, I was waiting for over 5 minutes for a lift to arrive, which is infuriating if you are as impatient as me. I guess there are simply not enough lifts to service the rooms effectively.On the plus side, the rooms are well equipped, with large plasma TVs, and sumptuous bathrooms - the huge rain showers are nearly powerful enough to knock you over. The bed is one of the most comfortable I have ever slept in, and they offer a wide range of pillows to ensure you have something to cover up the sound of the other guest arriving back (or just to sleep on perhaps).The Spa is impressive, and they do offer a very nice massage to ease away the aches of the long flight. However, the pool tends to be surrounded by Spa guests on loungers, so you may feel uncomfortable using it if you are a bit self-conscious. The service is also quite good, but I have never found poor service yet in any hotel in this part of the world.I am sure those with different expectations to mine would be happy here, but I recommend you pick a good hotel closer to, or on, the island instead.Simon"}
{"sentiment":2.5,"text":"We stayed here for one night. We arrived around noon, and while our reservation said check-in was at 5pm, our room was available already. We were on the 35th floor, facing west. It was a great view! Everything was clean and the television and cable worked just fine. We couldn't have been happier and hope we can stay here the next time we're in town!"}
{"sentiment":1.5,"text":"My best friend and I stayed @ the Luna Blue for my 31st birthday - we were there for 5 nights and it was just lovely! The jungle-y courtyard area is a literal oasis when you come in from the heat of the dusty sidewalks. I loved the hammock down near the waterfall - a perfect place for reading or lying about after a big dinner. The cleaning lady was meticulous - not only did she do the usual in terms of upkeeping the room, but she would fold our things for us - do leave a very generous tip for her if you stay! We loved having the kitchenette - it allowed for coffee and fruit in the morning which always makes me feel more at home while traveling. Mamitas was great! Cherie and Tony were both very friendly and gave great eating advice :)"}
{"sentiment":2.5,"text":"I chose Fort Canning Lodge because of the price. It was my first trip to Singapore and I learnt from Tripadvisor comments, that the location was good. But I as positively surpriced, when I arrived to the hotel. Most parts were renovated, also my room. The room was basic, clean, enough space, good view to the Fort Canning park. The renovation noice could be heard but only on daytime from 9 to 18. And the renovation lasts only to 15.4.2012. The breakfast was good. Wifi was working only in the lobby and there were no chairs or tables to work at. The best was the location. Dhoby Ghaut MRT was 5 min walk away. This station connects 3 MRT lines, so actually you can get from this station almost everywhere in Singapore. Little India, Chinatown etc are only one or some MRT stops away. Also you can get to and from the airport quite easily and very cheap with MRT. Only 3,20 SGD per way and you get 1 dollar deposit away from this price when returning the travelcard to the machine. And it takes about 50 minutes depending on the terminal you are going to or arriving. Also you can get from Woodlands with MRT. One tip for travellers arriving (from the airport) to the hotel. Take MRT to Dhoby Ghaut MRT station. Take the Park Mall exit. Up you can easily see the Park Mall. Enter the building. You'll find the elevators just in front of you. Now you are on the first floor. Take floor number 4. Enter the parking hall. Follow out signs to the left. Exit the building. Take 30 steps and you'll see the hotel on your right hand side. Tip for travellers arriving the hotel with"}
{"sentiment":2.5,"text":"We took the family to Florida to see Harry Potter park and booked Hard Rock due to location. Completely fell in love with the hotel, the pool area and the walk to the park. My kids have traveled all over but this was their absolute favorite vacation spot. We will definitely return!"}
{"sentiment":0.5,"text":"My husband and I stayed at the Maui Sheraton Kaanapali in June of 2008 for our honeymoon. We had a wonderful time in Maui and at the resort. The grounds of the resort are absolutely beautiful! Our room had a wonderful view of the grounds and the ocean. The downside was that there were little ants all over the armoire where the tv sits, and the a/c did not seem to be working very well as the room just did not seem to cool down to comfort level. Also, there were stains on the sheets on our first night and we had to get housekeeping to come to our room in the evening to change out our sheets. They also came to vaccum the ants, but they were with us the entire trip as they never totally went away. The a/c never did fully cool down our room, and although we had a fabulous time in Maui and enjoyed every minute there, we were disappointed in the lack of quality of the actual room. For as much as we paid a night, we expected a more luxurious and comfortable room. We would probably stay at the Westin which is a sister property the next time we are there. You also have dining privileges at both hotel properties, so you can check both properties out. The beach was amazing and the snorkeling at black rock was phenomenal. We saw several honu (sea turtles) while we were there. The best thing to do is to rent a cabana on the beach for the day ($40 at the time) and just lounge on the beach and enjoy the ocean. Afterall, you are in Hawaii, you want to get as much sun and beach as possible. Also, the luau that the hotel throws once a week was great. We thought it was better than the luaus that we had been to in Honolulu."}
{"sentiment":-0.5,"text":"My husband and I went to manhattan12/29-12/31 (we left before the new years eve bash) and stayed at the wellington for 2 nights. We both agreed that we just needed a simple hotel to stay at and a bed to sleep in; we decided to stay at the wellington because it was the most affordable compared to the other hotels. Space: I expected a small room from reading the previous reviews, but even so, it was pretty small! We had one double bed, there is minimal room to walk around the bed and the bathroom was literally a toilet and a shower stall. So as far as space goes, I would not recommend this if you have more than 2 people, or if you mind the other person hearing everything that you do in the bathroom. Noise: I was unable to sleep the first night because the walls are paper thin that you can hear EVERYTHING that went on in the street, from construction trucks to horns to sirens an just crashing and banging. I've been to NYC 5 times now and I've never had that problem. The second night I bought earplugs which helped alot. CLeanliness: This was the worst part- the room was just not clean. I don't even believe that it was cleaned properly for us- here's why: There was hair left in the bottom of the shower when we got there. The sheets and towels seemed washed but all had noticeable stains ( I used a Tshirt as a pillowcase). On the day that we were checking out, we went to breakfast at the diner downstairs (which was awesome by the way) and came back to the room to pack. The bed sheets were already changed ( I knew this because the stained sheets were gone) and the bed was made. There were new toiletries in the bathroom. They did not do this after our first night stay, so the fact that they did this prior to our departure makes me think that they cleaned the room (by their standards) prior to our departure to save time and the next guests will arrive with the room in that condition. In summary, these were things I noticed but my husband did not. He compares it to a 2-3 star hotel in Europe. So, if you are there for a quick stay and want to save money, go for it. The location is great. Definitely eat at the restaurant downstairs- good food and prices much more reasonable than some of the diners down the street. On the other hand, if you are picky about bathrooms and small details like I am, this is probably not the place for you."}
{"sentiment":-0.5,"text":"Although the rooms were very clean, it is a basic hotel and expensive for what it is. Everything is chargeable! The staff were not just unfriendly, they appear to be rude and ignorant and I would not suggest anyone to stay there at all. Position was good if you want to be near Central Park."}
{"sentiment":2.5,"text":"I recently returned from a Shopping Holiday in Singapore. I travelled with my 67 year mother and we had a fantastic time. We stayed at the Plaza Club Rooms and were treated like Royalty. There was such a small difference between the Club Rooms and the other rooms in price but the value was out of this world. We would start every morning in the gym for 1hr then shower and head to a leisurely breakfast. We alternated between the restaurant breakfast and the Club Room Breakfast just for variation. The choices are incredible and beautifully presented. In the evening we headed back to Club Room for our complimentary drinks (alcholic) and appartiffes. The food provided was of First Class Restaurant quality but plenty of it. We didn't go out for dinner once the food was so good at the Club Room and complimentary. We never made it to the Complimentary Afternoon Tea we were too busy during the day and didn't need it anyway. The staff were exceptional, nothing was any trouble and service was always with a warm friendly smile. We would stay again at this hotel without any question and definately the Club Rooms best value for Money I have come across in a long time."}
{"sentiment":0.5,"text":"If you don't stay in the main building, it is really like staying in a regular hotel. The main building is beautiful and well taken care of. The outer buildings are nice, but are in need of some updating and the rooms are a bit small. The main building rooms cost more, but are probably worth it. Plus the lobby of the main building has live entertainment daily in the evening."}
{"sentiment":1.5,"text":"I stayed at this hotel when I came down to take the Federal Bar Exam. The staff was super friendly and the room was very neat and comfortable. I was impressed that it had a flat screen TV and a king size bed. The restaurant UVA was fantastic! The chef is very talented as the food was IRON CHEF quality. The mango and strawberry frappes and the plaintain encrusted fish dish were delicious!!!! Not to mention that you are dining directly on the beach and watching the waves crash against the sand. It was so romantic. To say the least, I could not study that night, but I didn't care because it helped me relax for the test the following morning. I would come definitely come again!"}
{"sentiment":2.5,"text":"Fast and efficient President's Club check-in (join up online for free and avoid the lines at checkin at any Fairmont - worth it for that alone !!). Nice rooms, comfy pillows and beds. Great shower. Very helpful concierge and bellboys. Nice restaurant/bar. Decent location near Gastown and the Waterfront district. Recommended :)"}
{"sentiment":2.5,"text":"The hotel is absolutely beautiful , very modern look. The staff is extremely friendly and always aim to please their guests and meet our needs. I've stayed in 2 different types of rooms that the hotel offers and both were beautiful. The beach beds offered by the hotel are the best offered on the beach of PDC. The best room is the Ocean view suite if your lucky enough and it's not taken then I strongly suggest you book it. The view from the balcony is spectacular !!! I would stay there again without any questions asked and I strongly recommend it to anyone going to playa that is looking for a hotel that is modern, has style, has great location and has great staff...."}
{"sentiment":2.5,"text":"Wonderful, but . . . I expect my husband and I will look back on our villa at the Four Seasons Jimbaran Bay as the biggest, nicest hotel room we ever had. We loved the private plunge pool and outdoor living area. But after spending the first part of our trip in Ubud, we felt like captives at this resort. The concierge discouraged us from wandering off of the hotel's premises on foot because, apparently, there is not much to see in the immediate area. The only options for leaving the hotel were to call a taxi, or use the hotel's guest car service (at an additional charge), or book a pre-packaged tour. Guests can wander down the beach toward the Intercontinental Hotel and some beachfront seafood restaurants which are popular with the local Balinese, but otherwise, unless you call a taxi, you have to eat at the hotel's restaurants. The food is good but overpriced. If your vacation goal is to spend most of the time lounging on the grounds of a very nice resort and be presented with a large bill at the end of your stay, then this place is for you."}
{"sentiment":0.5,"text":"Stayed here for 4nights after spending a week in Waikiki. Excellent location quieter and more relaxing area. Resort was great apart from the loud repairwork going on each day. Told booking agent on return who said hotel should have informed them about this prior. Recommend the spa"}
{"sentiment":2.5,"text":"We stayed here for six nights during celebrations for a friend's wedding. The hotel is charming, with old-fashioned decor, turtle pool in the lobby, birds upstairs in the terrace restaurant. We slept very comfortably and found the staff very helpful -- and the place was a steal, at least at Ramadan rates (68 Euros/night). More importantly, it is a two-minute walk from the waterfront and a five-minute walk from Sultanahmet Square, where Hagia Sophia and the Blue Mosque are located (these can also be gazed at, along with the Bosphorus, from the terrace restaurant), and walking distance from Topkapi Palace and the Grand Bazaar as well. Basically, staying here, you could see all the top sites in your guidebook and do your tourist shopping without ever resorting to taxis or public transport....though the latter can also be taken from Sultanahmet Square to anywhere else you might want to go. Finally, the breakfast that is included (and is served during the unusually civilized hours of 7:30-10:30am) is amazing! All kinds of cheese, olives, yogurt, fresh fruits, vegetables and herbs, egg dishes, dried fruit, pastries, etc., as well as real coffee and tea and an assortment of juices. All this is laid out in the terrace restaurant, where one can choose to sit inside or outside, either way with fantastic views of Hagia Sophia, the Blue Mosque, and the Bosphorus. And across the street is another hotel restaurant, Giritli, which has amazing mezze."}
{"sentiment":1.5,"text":"Rooms are nothing spectacular but clean and spacious. Really good value for money hotel. Good choice of continental breakfast. Nice pool area and free shuttle service to the strip and the airport which is a huge benefit. No casino in hotel so quiet but strip within easy reach via shuttle. Shops and fast food outlets next door. Good views of the strip from rooms at the front of the hotel. Good friendly service from hotel staff."}
{"sentiment":2.5,"text":"We had 2 rooms this trip. One was a King with shower on 10th floor and the other was 2 queen and tub on 15th. I was very disappointed upon check in that I had requested CONNECTING rooms and not only were they not connecting but 5 floors apart !! The gentleman checking us in, though pleasant, did not seem terribly interested that I did not consider a floor difference \"connecting\". He said it was late (6:30pm?) and the resort was full. OK, whatever. It was a royal pain but for 3 days it was not ruining our stay. The rooms were both refurbed. GORGEOUS! Beds are so comfortable. Room is very well designed - refrig, lighting, flat screen tv, and front av hook ups for tv. HOWEVER, the bathrooms, although beautiful, are a engineering failure in my opinion. The showers cause a flood every single use ! The doors do not prevent water from running right onto floor. The rain shower head as well as hand held head and wonderful but the floor flooding is a danger and I forsee major problems with both safety and mildew ! The other room we had with the bath tub was an equal nightmare. There was a shower door on the tub but it only covered HALF of the tub. When you stand in the shower you have the glass door and then where the door ends there is.......NOTHING !! It is open and all the water sprays right out onto the floor. Again, it is beautiful, but a danger. I even thought that perhaps with all the construction maybe they just \"forgot\" the other piece of glass that is needed to completely close the tub area but I was told that is the design and they know it gets wet to just use towels. This was told to me by the same guy that gave me rooms 5 floors apart though! The lobby was being replanted so we were very disappointed that the water was not running and all the palm trees had been cut down, but am confident it will be gorgeous. We did not find the construction to be noisy or disruptive. Housekeeping excellent and very kind and accommodating as always. Our Bellman Robert was exceptional - informative and extremely friendly. We kept him talking so long I was afraid we would get him in trouble. All in all it is still a wonderful place and will be gorgeous when completed but the bathroom flooding is extreme. Keep everything that you do not want ruined off the bathroom floor. I had a toiletry bag and hairdryer that got destroyed by the water ! As a side note: for $18 resort fee - they should throw in free internet and a bottle of water or two !"}
{"sentiment":0.5,"text":"This hotel was modern, kept up and in a fabulous location. Minutes away from San Marco and the watter shuttle from the airport. The hotel front desk staff was surly and unfriendly."}
{"sentiment":0.5,"text":"I would have recommended this hotel since i thought I got it for a very reasonable price( $35 per night), However, when I check out, they charge me for something call a mandatory resort fee for $10 per night. Well, I wouldnt say 45 per night is expensive, however, I wouldnt chose this hotel if I knew I would have to pay 45 per night. It is not a three star hotel by any rating. And there are a lot of better hotels around the area at that price. I had stayed in 1 star hotel they has better room interior than this hotel. The service is so slow. I have to wait around 30 mins for check in, there was only one person in front of me."}
{"sentiment":-0.5,"text":"I just returned from a long weekend in Chicago and our stay at the Hyatt was just ok after three separate rooms. Our first impression of the hotel was that it was extremely busy. My wife likened the lobby to an airport and I think that was a good comparison. There are people waiting on lines everywhere for the front desk, the concierge, the coffee bar, etc. We arrived a bit early and checked in. Unfortunately our room was not ready, but the person behind the desk said that we were going to be put in a room with a lake view. Within a half hour they called me to say the room was ready, but we did not come back to the hotel until mid afternoon. We assumed that a room was reserved for us, but unfortunately there were no lake view rooms left. We were given three different rooms, one with a view of the lobby, one which backed on to the service elevator shaft and was very loud, and a suite with the same elevator problem. Luckily the service elevators don't run at night. We ended up staying in the suite they gave us which was large and had a nice sitting area and wet bar. Although, listening to the elevator woosh by every minute or two was very annoying. The layout is very strange and it looks like the building was converted to a hotel at some time. Our large suite had only a stall shower and the closet was in the bathroom. The location was great though. It was right on the river and near the Miracle Mile. Main tip: MAKE SURE YOUR ROOM IS NOWHERE NEAR THE SERVICE OR PASSENGER ELEVATORS."}
{"sentiment":2.5,"text":"A nice, comfortable room to stay and unwind in after a long day at a convention. Having decent cooking facilities is a good addition."}
{"sentiment":2.5,"text":"Best Hotel in NYC! I stayed at Affinia Dumont 29/9/08 - 6/10/08 in room 3504 and i have to say it was the best hotel i have ever stayed in! Prior to arrival i asked for a room with a good view on a high floor. After a very brief check in, i was shown to room 3504 and the view was awesome! It was facing the most beauitful building in the city, the Chrysler Building! Perfect view day and night. The room itself was huge with a big, comfy bed and pillows. The room also had a kitchen which was fully equipped. The room was serviced each day. In the lobby, fresh fruit was available each day as was ice tea/coffee. The hotel is about 5/10 mins walk from ESB and a further 5 mins from my wife's favourite store, Macys. Ideal location, in a safe, residential part of town. Would stay here again, without question! All staff very friendly and helpful. Excellent hotel, cannot say any more!!"}
{"sentiment":1.5,"text":"The front desk staff was extremely friendly, even at 3 in the morning when I checked in. They gave me an incredible price for my room, which was clean, well-kept, and bigger than a room I stayed in at a different hotel later on in my stay in NYC (for nearly twice the price!). There are only two problems I had with the Marrakech, and that was that the walls were a little thin for my liking and there was no thermostat in my room. However, despite the fact it was about 20 degrees out that night, the staff kept the building at a comfortable temperature. The Marrakech also has a hostel and other lower-budget lodging, but I didn't stay in that part of the building. This review is solely for the hotel part of the Marrakech, which, in my opinion, is a great find for the price."}
{"sentiment":2.5,"text":"I have been traveling to Montreal for a work assignment since February 2009. The staff here at the Residence Inn on Peel Street have been absolutely fabulous...they make my time here feel like home! There was an unfortunate accident at the hotel during my last stay and we were unable to use the front entrance. They went out of there way to provide special security at the rear entrance, so that we would continue to feel safe. This was muchly appreciated! My assignment is set to continue through June of 2010, and I plan to continue to stay at this location."}
{"sentiment":2.5,"text":"We chose the hotel based on previous reviews and we were not disappointed. The hotel is in the middle of forest-like area with plenty of trees and plants while overlooking the lake. Luggage transportation from airport to our room took about 5 hours (arrived 4:30 PM at airport and received luggage at 10:00 PM). Location and transportation to parks are amazing. Both boat and bus transportation are very reliable. We used the boat to Magic Kingdom and the bus to all other theme parks. The rooms are adequate and well appointed and they have a small fridge. One big plus in the room is that the double sink is separate from the bathroom and allows for multiple users to do \"their functions\" at the same time. Food is a bit tricky. The Whispering Canyons required reservations and we did not like their breakfast. The Artist Point is pricey and be prepared to spend $50 per person for dinner. We frequently used the Roaring Forks for breakfast and snacks, it was quite good. Water bottles (20 fl) are $2.00 all over (hotels or parks). If you are a coffee drinker in the morning, buy the hotel mug for $13, which allows you to have it filled with hot and soft drinks with no limits and you can transfer your last fill to a to-go cup for the ride. The extended hours was the only way we were able to take the Soarin' ride at EPCOT (60 minutes wait) compared to 120 minutes during regular hours. We ckecked our luggage all the way to our final destination and had our boarding passes at the hotel. It was a very pleasant experience for the 5 of us."}
{"sentiment":1.5,"text":"Great hotel for the price. The rooms are small but when visiting a city like New York you normally don't plan to spend too much time in the hotel. Shared bathrooms wasn't a problem either - always clean & usually available. Great location for exploring the city."}
{"sentiment":-0.5,"text":"After reading the reviews, I felt that it was worth it to pay more for this hotel than the others in the area. I was very wrong. Keep in mind that we have stayed at several other Carribbean hotels, so I believe we can fairly compare with the standard. The service in this hotel was horrible. We did not get anything without asking for it at least three times. Room service takes over an hour, so do not believe the \"prompt service\" advertisement. We stayed in the Junior Suite ocean view. With this room, Royal Housekeeping was supposedly included. To make it brief, in five days, our room was cleaned once and turned down once. The internet access, which is supposed to be included had a signal so low that I could only get access from outside of our room. The room was infested with mosquitos, and we came home with bites all over our bodies. It was my fiance's birthday, and the hotel sent a cake, which I do truly appreciate, however, they addressed it to me instead of him. The food was actually great, but the service staff in half of the restaurants was terrible. Some were overworked with too many tables; others just didn't seem to want to be there or be at all pleasant or helpful. The concierge in this hotel is a waste and not at all helpful in regard to anything. Save your money and stay somewhere else!!"}
{"sentiment":2.5,"text":"Stayed at the Orlando Ritz for 3 nights 4/08. Attended a business conference solo and was very impressed with this hotel. I received a quick orientation from one of the managers after check in and on the way to the elevator - nice touch. Room 351 was a oversized king room that faced the spa. Furnishings, fixtures and attention to detail was perfect. Upon getting up to the room I realized I had left my Blackberry in the rental car - one phone call and they ran it up in 5 minutes. I rented a car but did notice that there were always at least 10 or so \"black car\" Lincolns by the entrance. Conference food as well as a meal at the Vineyard Grill was fine as well. All staff encountered could not have been more pleasant. Most guests were in on business events and the lobby bar was packed at night - although no service complaints. Don't get me wrong there were plenty of children as well and this Ritz has extensive children's programs. Its just that the Ritz has a much more adult feel to it. The pool was sedate, well attended and spotlessly clean. Very relaxing, never crowded and most importantly - no \"saved\" chairs. The Ritz shares the property with a JW Marriott and they connect at the meeting center. The JW is larger with a free form pool and looks nice as well. The Ritz golf course was great. Although caddies are mandatory - which I usually hate as they seem to lose interest in beginners; our caddie Dean was outstanding and put us at ease right off the bat. Further, for $20 you can get rental clubs and all day access to the driving range, putting and chipping greens. In short, I really enjoyed the Ritz. I have stayed at several Disney properties; Swan, Shades of Green, Grand Floridian, etc. and must say that the Ritz is a refreshing change \"off property\"."}
{"sentiment":1.5,"text":"I was excited to stay in my first Joie de Vivre Hotel, having heard about the boutique chain from family members. The Erwin Hotel was a great introduction to the JDV way, it's chic and stylish but still affordable. The location in Venice was hard to beat, 1 block from the boardwalk/beach and easy valet parking in a covered lot so you didn't have to worry about your car. The check in area was a little cramped, but the check-in process was very quick and soon we were up in our room. The room was fairly basic but it was roomy and had plenty of modern charm. The restaurant is cozy but they have good healthy food. One unexpected bonus was the sunglasses they had for sale in the room, we needed a pair so grabbed one and paid when we checked out. The rooftop bar is remarkable and the true highlight of the hotel. We went up on a weekday afternoon and there were only a couple other tables occupied so we more or less had it to ourselves. Unbeatable views of the coast. The one drawback of the rooftop bar, as other reviews have noted, is that if your room is near the elevator or stairway that gives access to it, it will be noisy during peak bar times (weekend nights). Overall a great value given the location and the modern design update they've given the hotel."}
{"sentiment":1.5,"text":"I have read several of the other reviews of this hotel. Wow, people certianly are picky! We paid about $90 a night for this hotel and were completely pleased with what we got for the price. The location cannot be beat. The most central we have stayed while in Boston. We arrived at around 10 am on a Friday and were immediately checked into our room. The room was clean and updated. By no means was it big, but hello...this is a $90 room in the heart of Boston. We found the air conditioner to be more than adequate and this is coming from a Floridian who constantly has the air on full blast. Overall no complaints. If you want the Ritz this ain't it, but the price of a room is also about $200 less."}
{"sentiment":2.5,"text":"I stayed here for 5 nights on business. The location was absolutely superb. I took the BART in from the airport and it was barely 5 mins walk which is easy these days with with suitcase you can pull behind you. I also took the BART back when i left. Its so easy and just $5. The room was furnished in traditional old style but was warm and welcoming. There was plenty of space and a good desk which was important for me. The internet access was excellent and free. The bathroom was a little dated but it worked fine and the L'occitane products never fail to help. They didn't have tea making facilities and it took 3 goes to get a kettle up to the room. I guess my Spanish is useless. Other than that the room was great. No noise to speak of even though its in a busy location. The breakfast was in a meeting room as they were refurbishing the main hotel restaurant and bar which was a shame. it was average but they had fresh fruit which is always great. The staff were friendly and helpful and the hotel had a general impression of being tailored for business/tourists. The location was great for getting around. The Apple store was just across the road and Union Square a stones throw. I didn't have any room service but there is a great little french bistro 5 doors down on the right which i recommend highly. i ate there twice on my own and really enjoyed the food. also another block down on the right is a good cafe serving breakfast and nice juices for a quick start. I'd stay there again as was good value, good location and overall a tidy place."}
{"sentiment":1.5,"text":"beautiful lobby,pool,casino-walking your family thru the casino to get to the strip very nice atmosphere-fast food at the food court good selection but appeared to be grungy behind the counters-the pool area is very cramped with tons of loungers which by the way you will not find one if you dont line up in the a.m. (8:30 of so-pool opens at 9:00) the pool atmosphere is unfriendly and for the young single crowd or young couples who want to see and be seen-the rooms were lovely and the beds appeared very clean and they were comfortable-the bathroom was puzzling to me-how could such a beautiful hotel allow there to be black mold growing in the shower -ever heard of Tilex one spray and its gone-also other peoples hairs in the just cleaned bath?? beware if this is not acceptable to you"}
{"sentiment":-1.5,"text":"We stayed at Villa Parguera for a weekend in May and did not enjoy it at all. The place is not well kept and our room was outdated and thoroughly unimpressive. We were told that we had to buy a package deal with the meals included but the food there was so aweful that we ended up dining out instead. There are much better places to stay in Puerto Rico than this, I would suggest going somewhere else."}
{"sentiment":-0.5,"text":"If you have a meeting near by its great but the rooms are dated and difficult to find electrical outlets. You have to search and crawl under furniture. Room service is terrible. There is not much around to eat at later in the evening so if you come in late like i did you have to rely on room service. Twice they could not get a simple cheeseburger correct. Fitness center is okay Walls in rooms are paper thin so don't except a good night sleep. Connection to the internet was difficult and took a couple of calls."}
{"sentiment":1.5,"text":"I checked into the hotel on 21st Sept and checked yesterday. The whole stay in the hotel was smooth. The hospitable services provided by the hotel made me feel so much at home. I was always greeted by the room service lady when I first step out of my room every morning with \"zou san\"-Good morning and a warm smile. :) I asked for a non-smoking hotel room, which was pleasantly clean, well furnished and new! Everything you need for an above average hotel room was there, everything well provided for. I still miss the nice cosy bed and wide range of pillows that I can choose from. The room was spacious enough based on HK standard in my opinion. No breakfast for me as I chose to stay in a standard room. I will always grab some bread at the hotel's bakery just beside the entrance before I go off for my whole day of shopping spree daily. Visited the swimming pool on the top most floor, but has no time to rest and relax over there as I was busy shopping around HK most of the time, Haha.. One minor setback to this hotel is probably the distance from the Mongkok MTR, I took about 5-10 mins to walk from the MTR to the hotel at normal walking pace. However, you can always opt to take the round trip hotel shuttle bus (which operates till 1030pm) to and from the hotel instead of walking. The good service by the bus driver uncle also pleases me :) (He will state the drop off location clearly in English, and advice you accordingly, so you won't miss the place that you are going). There's also lots of buses to access various places just outside the hotel along waterloo road or simply hail a cab (fare to nearest MTR is below 20 HKD only). I walked so as to visit the shops along the way. :) Overall, a very pleasant stay in this hotel, and I will definitely stay in this hotel on my next HK trip and recommend it to my friends!"}
{"sentiment":1.5,"text":"Employees and owners appear to take good care of the premises and the staff are alway help full, I would like to see more update slots."}
{"sentiment":2.5,"text":"My husband and I stayed two nights and could not have been happier. We had a corner room with a wonderful view. The staff was polite and very helpful. The complimentary breakfast saved us time and money. Two blocks from MM and a short bus trip away from the theatre and art museum. We walked to the Navy Pier and road the free trolley back to the hotel. We would stay here again on our next trip to Chicago."}
{"sentiment":2.5,"text":"First a note- I am giving this a 5 out of 5 based on the type of resort this is. It is a moderate resort, not a 5 star hotel. For a moderate resort, this is wonderful. We stayed here for 8 nights in early December 2011. We were in the Aligator Bayou section of the resort. Note, this is the ONLY section of the Disney moderate resorts that sleeps 5. It was a fabulous stay for my family. We had requested a new refurbished room, but due to delays at the airport we checked in too late for that and were given a standard room the first night. It was nice, and I loved the beautiful location of the first building. The next morning I requested we were moved to the new rooms and they got us a refurbished room right next to the parking lot. My kids got a kick out of the Princess and the Frog theme just like I was hoping they would. cent \"(See pictures) While the first room was nice, the second was better. In the refurbished rooms, the trundle bed pulls down from the way instead of rolling under one of the beds like it does in the old rooms. The room we were in on nights 2-8 was a connecting room. We only heard the people to us on night two though- it sounded like a poor little kid having a meltdown/tantrum late at night. Wasn't too bad though, all of my kids slept through it. Didn't hear a peep other than that. The resort was beautiful- but I say that as a nature lover. It might not appeal to those without a fondness for trees, streams and fuzzy little animals. My kids loved it. They got so excited every time they spotted a squirrel, rabbit, lizard or bird. I thought the staff did an excellent job, everyone we interacted with was professional and treated us with respect and kindness. Everyone was very friendly, and my kids were made to feel special. Pros- Beautiful resort Boat to Downtown Disney was very convienient Pools were great (1 large and 4 small at Riverside, plus access to 1 large at French Quarter) Refurbished rooms were fun Food court had lots of options Quiet and peaceful Lots of biking and jogging trails (I saw many joggers each morning) Cons- Rooms are small Trundle bed was small (my oldest was too tall to use it) Only a curtain between the sink/vanity area and the sleeping area No free internet (Are you kidding? I can get that at coffee shops or fast food places but not the hotel.)"}
{"sentiment":0.5,"text":"I have just returned from a 3 nts stay with my husband & our two teenage girls. I had made the booking on their website months earlier, but when we arrived there was some confusion over the booking. Even though they could clearly see there were 4 of us in the group and that was the amount the booking was made for, we were sent to a room with two single beds. After waiting for some considerable time, (about an hour) during which time another couple were having problems with their booking, we were given another room with 2 single beds. Whilst this was very awkward, as we were sharing suitcases, we accepted the rooms and having travelled from Ireland we were very tired. The floor we were located on was very similar to a hostel and was extremely basic. The next day however we were moved to the 'suite', and we stayed here for the following 2 nts. It was nice, very comfortable. The breakfast was coffee or tea and a muffin or croissant, which was ok for a complimentary breakfast. If we had of remained in a room similar to our first room I would have considered this hotel to be very overpriced, obviously since it was the hotels mistake we got the suite for the same price but beware as the booking and reception staff lacked professionalism. Just as an add on comment, i have a major problem when holidaying in USA regarding being given paper or plastic cups, plates and utensils, i can't stand this practice, the breakfast in Hotel 140 is no exception."}
{"sentiment":0.5,"text":"We spent five nights at this hotel and were with friends for three of those nights. What started as a wonderful stay ended not so great and I am really disappointed it ended like that. Initially we thought the hotel was in the middle of nowhere but we hired motor scooters which made our time in Rome a lot more enjoyable and made the hotel in an excellent location! The hotel is close (5-10 minute walk) from a metro stop and is just off Via Nomentana, a fairly main road which connects you quickly and easily to the centre of Rome (very easily on a scooter!). The hotel was refurbished only a few years ago and the rooms are well appointed, some smaller than others but a good size given you are in Europe. The garden is lovely if you are missing a bit of green and sitting outside on the patio is wonderful after a hot day sightseeing. Some of the staff left a bit to be desired. Simon and his Manager were outstanding and despite Simon having only worked there few a fortnight when we visited he was friendly, helpful and he made our stay very good. Luckily the rather arrogant attitudes of the women working there had not rubbed off on him yet. Example, on the night of the FIFA World Cup final, we decided to watch the extra time period in the bar at the hotel. When we politely asked her to switch the TV on she said it didn't work. We knew this not to be true and her just really being too lazy to get up walk ten metres and switch it on because it had been on the previous evening. Slack. She did however feel it necessary to bark at our friend when she was reading a book on the couch (sitting not lying) and tell her that she wasn't allowed to fall asleep! Crazy. Another lady there sent us out with wild directions to a place we had asked for and that she had offered to print out for us (good so far) however she printed them in Italian (English Speakers) and it wasn't even to the right place! Hopeless. Unfortunately as we were checking out, there was a hidden charge for parking our scooters there which we were not told about nor did we think we a valid charge. The scooters were not valet parked nor did they take up much space yet it was a dispute which left us thinking not so great things especially after staying for a total of eight room nights. At least the girl on the desk managed to have a laugh at this one and at the non-sensical nature of the problem! Despite this, Simon and the property made this a good place to stay in Rome. Just don't expect all of the staff to go out of their way for you, in fact don't even expect them to get off their seat for you!"}
{"sentiment":2.5,"text":"My husband and I came here for our 1st wedding anniversary and we loved it! It was our first trip to Vegas and we had a blast. It was nice to stay a little bit away from the hustle and bustle of the strip, but close enough to walk everywhere. The staff was really helpful. We arrived early but were able to check in, and even got a room with a view upon request. We spoke with Micheal at the front desk about it being our anniversary, and he had a bottle of champagne waiting for us in our room when we got back later. He hand wrote a really thoughtful note--that made our trip! Our room was huge, and the bathtub with the jets was a great way to relax after a long day of walking the strip. My only qualm is the sheets on the bed were not super comfortable, borderline scratchy. But the bed itself was comfy so it evened out."}
{"sentiment":0.5,"text":"We went up to Sydney for an overnight stay to meet some friends from the US who were staying at the Sofitel, so we thought it would be easiest to stay in the same hotel. We drove up so we needed to park. I thought $45 was expensive until I investigated other parking options in the city. $45 per night for valet parking is actually incredibly reasonable for Sydney. We handed the car over to the valet staff which was a very easy process and headed into the lobby. On arrival we had to wait in the exquisitely scented lobby as there were others checking in.. With 4 gorgeous chandeliers, candles and pretty flower arrangements this was no great chore. We were placed on the 10th floor and the check in staff member told us we had been upgraded which would mean we had a balcony. If there was one, we never found it and when I looked out the window in the morning I didn't see any balconies on the floor we were on. I'm torn about the room. In some ways I think this is one of the best designed rooms I have ever been in. The bathroom was small but perfectly formed. There was enough room to swing a cat, but probably not enough to swing a larger dog. That's ok, we didn't bring any pets. :) The room is perfect for a single night stay or perhaps a couple of nights. If you were staying any longer the lack of a lounge might begin to get annoying. There was a couple of chairs, one for the desk and one for sitting in. A lounge could easily have been fitted in, if the space on either side of the windows was not taken up with very large cabinets with lighting and glass shelves which hold one (dusty) vase each. I am baffled as to the purpose of those cabinets. There was quite a lot of cabinets already in the room across from the bathroom, there was a cupboard, the mini bar, and a small benchtop with a kettle and some snacks all of which was hidden behind cupboards. Do people staying in 5 star hotels bring along their own knick knacks which they wish to display in their hotel room? :) If you are reading this review and you want to bring along your own knick knacks and display them, the Sofitel is your best bet! We went out for dinner, walking down to The Rocks which was not far and was mostly downhill. Note that we are people who like to walk a lot while on holiday, for us it was a short stroll but for non-walkers it might be a bit further than they would like. On the way back we stopped for gelato at Circular Quay which was a happy accident - after we left we discovered the next street up from the gelato place was Philip St which is the street the hotel is on. The walk back to the hotel up that particular street is uphill for the most part. Again that was no problem for us. BTW Gelatissimo was the name of the gelato place, it was awesome, a great range of gelato and sorbets. If you walk down Philip St to Circular Quay, you will find the place quite easily and I highly recommend it. Back to the hotel, and we sat in the lobby for a while chatting with our friends. The perfume down there is just so awesome. A previous reviewer (Mattalie) mentioned that she thought it was Chanel Allure Sensuelle - the next day when we were out exploring Sydney's shops, I picked up a tester of that perfume and sprayed a card with it. I don't know if that is the perfume Sofitel uses or not, though I do think it smells similar, but I do know that I will have to buy a bottle of that perfume because it is incredible. :) Our friends from the states mentioned how expensive the internet was in the hotel - I think they said $27 for 24 hours but we were not there for long enough to investigate or try it ourselves. I guess being Aussie we're more used to being charged big fees for the internet in hotels - and everywhere else! Upstairs and to bed. On arrival in the room we discovered staff had been in while we were gone to turn down the bed, lay the floor mat in the bathroom, leave laundry bags on the bed and also to leave a breakfast menu with pillow chocolates! That was a nice touch. The bed is like lying on a white fluffy cloud. The pillows are a bit too soft for me - and sadly there wasn't a pillow menu like some other hotels I have stayed in - one of those was the Novotel Oasis at Cairns which is an Accor hotel. So that was a little surprising as this hotel is meant to be a step up from that one. I did notice some level of noise from fellow guests - mainly people lifting up the toilet lid which is very heavy and tends to clang on the marble when you raise it. I slept very well as did the other half. In the morning there was traffic noise which is to be expected in the middle of Sydney though perhaps not to be expected inside a 5 star hotel. I know it is possible to completely stop noise from the outside, airport hotels manage it nicely. But perhaps with this heritage building it may not have been possible. Down to Breakfast, where the other half ordered cappuccino ($6 each for a very small cup! egads!) and I ordered a mushroom omelette from the egg chef. It was lovely. The smoothie of the day in a shot glass was amazing, the pastries were great, the juice was cold and refreshing and there seemed to be an excellent selection of items to choose from. An excellent start to the day, however I would wait till later for your cappuccino because $6 will buy you quite a large cup of coffee in most coffee places in Sydney. Back to the room and in the cold light of day, it wasn't quite as spotless as it seemed at night time. Maybe I am a bit picky because I've been a cleaner myself but the cover to the exhaust fan on the ceiling in the bathroom was very dirty and there were odd stains on the ceiling in the bathroom as well as the blind in the bedroom. Looked a bit like red wine stains. At checkout there is a 1.5% surcharge for credit cards. I tried to pay via debit card (visa debit but I can use the savings option on eftpos) but the hotel had placed a hold on funds in my account making it impossible for me to get around the surcharge. Unfortunately I ended up having to pay by Visa because they were unable to undo the hold right away. Had I know this, I would have preferred to pay for the room with my debit card on check in and not had a hold placed on the account. They had the credit card number, and they would have been able to charge extras to it if necessary. The hold was also for $80 more than the room charge, which was not awesome. So that might want to be something you clarify with them on check in - however the hotel should be letting guests know about that. Many hotels just want to have the number on file in case something happens, they don't put a hold on funds. We left our bags with the concierge while we went wandering around Sydney for a few hours. When we returned we got the bags quickly and easily and headed down to the carpark to pick up the car, which was also an easy and quick process. Overall, as wonderful as the hotel smelled and as comfortable as the beds were, I don't think we would stay here again. There are a lot of great 5 star hotels in Sydney many of which we have stayed at previously - we would revisit those before we stayed at the Sofitel again."}
{"sentiment":1.5,"text":"Couldn't believe it was a hotel ..up a rough looking alleyway. Nice external door and nice inside but tiny...9 rooms or so on multiple floors. Classic tiny european elevator. Very helpful guest clerk. Rooms were very nice, clean and spacious...2 rooms plus a bathroom - an efficiency unit. No restaraunt, but many eating places close by. A little noisey in oine of the rooms due to outside late partying. Walkable to Las Ramblas. Don't expect a chain like environment...but its nice."}
{"sentiment":2.5,"text":"Stayed at the W Seattle with my fiance in April 2005. We really liked it. In fact, I can't think of any negatives! We booked the room online at the Starwood website and got a GREAT deal...far less expensive than one usually pays to stay at a W Hotel. The entire hotel is very stylish and fun. Our room was spacious and had a great view of the city. The linens & towels were great--soft, good quality. The bed was also really comfy. The only glitch that I can speak of occurred on our first night. We hung out in the bar and ordered an appetizer to snack on. Something in the kitchen got screwed up and our order (which was pretty simple) ended up taking over 30 mins to get to us. The bar staff was really apologetic about it. Later, we ordered a dessert to share--same story, kitchen problems. Long story short, the staff were very kind and seemed really embarassed about it. They comped us both the app and the dessert. We left the bar pretty happy and left the bartenders a good tip. I would definately recommend the W for anyone who wants to stay someplace fun and different that has a good vibe and great style."}
{"sentiment":2.5,"text":"This hotel is just two \"blocks\" away from Pza San Marco - close enough to walk, far enough not to be among continuous crowds. Some have complained about noise on the busy street below, we didn't notice this at all despite two sets of French doors opening towards the front of the hotel. Our Deluxe room was not enormous but I loved the way they balanced the feeling of typical Venetian decor with modern updates. The view was amazing. The staff were very helpful. Rooftop terrace a lovely place to bring a drink and watch the sunset."}
{"sentiment":0.5,"text":"After reading all the reviews, I wasn't expecting too much from the place. Having said that, we found the staff to be very good & helpful. The accommodation was disappointing though. Very small, not enough light & all the things we had come to expect of Club la Costa weren't here. Make sure you pack a small dvd player if bringing children as there wasn't one for the evenings. Plug adaptors a must & would recommend a plug in bug zapper as the mosquitos were everywhere (although we couldn't really blame carpediem for that) we later learnt that constant air con would stop them coming in. They do not provide dishwasher tablets (as I was used to) or cleaning cloths, products etc & worst of all was that there was no washing machine & we were a family of 5. You have to use the 1 washing machine in the basement/garage area which costs 5Euros per wash & the same for drying! The kitchen is not very well stocked but has bare basics which I discovered when attempting to make lasagne & couldn't because there wasn't any tray to cook it in! The plinth at base of kitchen cupboards kept falling off aswell which was annoying. We were expecting to have to pay a lot for the indoor pool but after our son was almost blinded by the strength of the chlorine in water & all our swimming costumes were bleached, they didn't charge us. I think the machine that regulated it wasn't working properly, which they hadn't been aware of. After a few days of settling in though we just got on with it & spent most of our time exploring Rome & other parts of Italy which was fantastic so it was a good base but you have to get a car! They provide a shuttle service to the metro but it I think it would limit you as you couldn't stay out in Rome in the evening & there is so much more to see throughout Italy."}
{"sentiment":2.5,"text":"Htel parfait pour visiter Florence showReview(19643580, 'full');"}
{"sentiment":2.5,"text":"This was my second time staying at the Grand Hyatt Potsdamer Platz during ITB. Working for a luxury hotel company myself you can imagine my benchmarks are quite high. This hotel however has overwhelmed me with luxurious service from the moment I arrived. The first time I stayed there I was greeted by my name when a friendly bellboy opened the door of my taxi. This time however I was greeted and welcomed back. Check-in only took a minute as they had my credit card details on file and I also got the same room like the year before. A friendly young man accompanied me to my room and offered to have my suits pressed and my shirts ironed for the trade show. The room is adequate for a deluxe room with nice features like B&O TV, small TV in the bathroom and walk-in shower. The bed is very comfortable and I also enjoyed the high class complimentary bottle of water that was replenished every day. I ordered room service once which was promptly deliverd and tasted delicious. The lobby bar is also very nice and the drinks are made like they should be. You actually taste the Gin in your GT - not very common anymore. Overall an excellent experience. I am looking forward to staying there again next year."}
{"sentiment":1.5,"text":"Very good hotel, but Air conditionning to cold in facilities (I caught a cold) with respect to the external temperature in September Security measures in using lifts are too constraining: as soon as there are 3 people or more living at different levels, it is impossible to program the lift with different keys !"}
{"sentiment":1.5,"text":"The Hotel provided exactly what we needed. We were a group of 10 people so a little space was a good thing. We rented two 3 bedroom suites and found them to be more than enough room for all of us. I looked at a lot of places for this trip and this was the best value by far for what you got. The pool was good and the transportation to the parks was easy and reliable. Just remember to add your name to the list a day before. The pool on the property was large and great for kids and adults alike. Food at the little poolside bar was good. Overall very happy we picked the Floridays. If I had one complaint it was that they did not provide complimentary coffee in the rooms. They gave you a couple packs to start but did not replenish if you used them. A really small gripe at that."}
{"sentiment":1.5,"text":"This trip was excellent. The Mirage Hotel & Casino had a large family style pool, excellent restaurants, plenty of shops, luxurious rooms, and of course a huge casino with many bar, lounge, clubs. The only complaint that I truly have is about the Adult pool where they have a pool party called \"Bare\". During the first day they allowed me to \"check out\" the pool area so I as not aware that there was a cost to laying out at the pool party. Not only was there a cover charge but a minimum $50 bar tab per lounge chair! I guess you can't lay at the pool without spending an additional $50 on top of the cover charge. I didnt think this was fair especially as a hotel guest staying at the hotel."}
{"sentiment":-1.5,"text":"I recently stayed at this hotel and it was the most horrible experience of any hotel I've experienced. The staff cannot manage a hotel. I got there with reservations made 4 months in advance only to find that my room was not clean and ready for me to check in. I waited 2 hours to check in, and had to deal with a very rude manager and staff. Next, I was booked for a double bed room because my coworker was coming in the next day. Instead, they gave us a single bed and said there was no other room left. The room smelled like cigarettes even though it was a non smoking room. The next day after being at a conference all day, I was in need of a band aid and called for them to bring me one. Their response? No, none of us are allowed to leave the lobby. Even though there are five of us. Upon my checkout, of course, they charged us incorrectly and when we called back to resolve the issue, they were rude and unhelpful. I do not know how these people run a hotel. Hopefully, they hire someone with a brain before the place gets shut down."}
{"sentiment":2.5,"text":"I had occasion to stay at the Hilton Miami in May and I have to say that it is one of the best downtown business properties that I have stayed at in a long time. The service was excellent, the room was beautiful and the meeting space was great. Their rates are also very reasonable for being a downtown property. I would recommend this property to anyone looking for a good deal @ a terrific hotel. They also have a free business center for all guests. You don't see that very often anymore."}
{"sentiment":-0.5,"text":"I have been to the alegro playa car in 2008 and it was an amazing holiday!! so i talked 6 other friends into going there!! well whatl happened? the rooms were terrible but they were clean the customer service at the front desk was terrible and watch out for the Bernice she is terrible and should not work in customer service my cameras were stolen right from the patio at 4 am only people around was us and the security at that time of the night!! the guy that took them was the guy that shuts off the lights in the early am,and not the young guy either our neighbor could not sleep and was outside having a smoke and watched the guy take them!! she didnt think anything of it and thought they would just put them at the front desk!! well guess what the cameras are gone and we are still waiting for the security to come do a report!! well we are now home for almost 2 weeks and still have not herd a thing!! we talked to about 6 different managers about this problem and we were all sluffed off!! the girls at the front desk need to be fired out on there!!!! and bring someone in that really wants to work and accomadate your guests!! the greating in 2008 was a drink and an Hola this time it was cranky women and no Hola and no drink,,,,,sad occidental beacuse u did have a great little place with great staff!! and what happened to the garden bar and the midnight lunch??? time to open your eyes guys!!! before its to late and no body comes anymore the cameras back would be great or even the sd cards i have the chargers and those cameras are useless with out them would also be great to get a reply back from the many managers that wrote the color and make of the cameras down to do a report so i can get my insurance to cover them!! will not be back !! oh yeah one more thing your entertainment staff Lester was great and only doing his job sorry other people thought he was creepy... think about it people he is only doing his job and if you dont want to listen to the music and the guy talking over the speaker then go to the beach or to the other pool to read your Damn book dont blame it on Lester cause he was one of the nicest staff at this resort!!!"}
{"sentiment":2.5,"text":"My husband took me to see Devo at Club Nokia & surpised me w/an overnight stay at the Hotel Figueroa. From the moment we stepped into the hotel, I was blown away w/the decor, loved the tapestries, lamps & statues. We loved our suite, the Casablanca, couldn't believe the size of the bathtub, it's huge! The staff was great, they were very hospitable. . .gave us suggestions where to have dinner. We had a wonderful time staying at your hotel & that we look forward to coming back soon. . .VERY SOON!!"}
{"sentiment":2.5,"text":"We stayed at two hotels in Paris for basically the same price. They were in different neighborhoods (our other was near the Bastille), but this one was remarkably better. The rooms are very big and the bathroom was spacious. I would absolutely recommend this to any who is slightly budget conscious however not willing to sacrifice location and cleanliness."}
{"sentiment":0.5,"text":"Clean, but no frillls The hotel is in a great location. Very close to the beach and near shopping. The price is very reasonable and the rooms are clean.I would compare these rooms to a motel 6. Clean, no frills, but decent enough to stay in. We didnt mind as we were out and about most of the day. If you are looking for a little more of a comfortable, cozy stay, this is probably not for you. Note: its not worth paying for ocean view as most are partials as there is an obstruction from a nearby hotel."}
{"sentiment":1.5,"text":"Are you looking for a central location with most attractions in Sydney within walking distance, go for Parkroyal at Darling Harbour. You will get a high quality hotel with a superb location for a fair price.We stayed 2 nigths with 3 teenagers and used the hotel as platform for our Sydney visit. Just across a walkingbridge you will be in Darling Harbour with its huge numbers of restaurants and cafes. Take the opportunity to visit Chinese Garden for Friendship - it is wortwhile. Within 10 minuttes walk you will find China Town, Queen Victoria Building & Town Hall, Hide Park or Paddy Markets. Are you traveling with smaller children you will find a great play ground just 5 minuttes away by crossing the walkingbridge to Darling Harbour. We found the breakfast pricess too high 25-35 AUD but you can find a lot of fine alternatives close by in the harbour area."}
{"sentiment":1.5,"text":"we (me and a girlfriend) stayed at the hotel for 2 nights ( 27/02/09 - 01/03/09 ). We had chamber number 402 (think I). Lain on 4e floor beside the elevator. Positively: Beautiful chamber. Positive first impression at to come in. Beautiful, neat, contemporary bathroom! Parquet floor in sleep chamber, flags in bathroom. Neat chamber. Nothing heard of crash of the lift (our chamber was lain next to the elevator). Breakfast had been well extended and rather. sleep chamber, bathroom, entrance hall (counter) and breakfast space were all complete net! Disadvantage: Small bed and thin windows. Differently no negative points. The thin windows were most terrible. Windows with glass were only. For the low price this a real windfall and must were. staff was very friendly en was verry politely! Verry good location. verry near the subway (subway barcelonetto around the corner) and the station. Ramblas within walking distance. near parc de la ciutadella. near the museum Picasso. Verry near to BORN (= old town) with verry good restaurants, great atmosphere, pubs,.... would"}
{"sentiment":1.5,"text":"We stayed here for a swim meet in town. The room with 2 queen beds was recently remodeled (very nice) and they were remodeling the lobby (mostly finished); they were putting in new tile and wallpaper in the entry. We didn't use the pool, but it looked fine. Breakfast was your standard hotel breakfast. It was not quite as good as the Hampton Inn in town, but fine. We had no problems with noise. We would stay here again."}
{"sentiment":1.5,"text":"We used tripadvisor before we booked this hotel which helped no end, the hotel was really nice, rooms were excellent and very comfortable. If i had to complain about any thing, it would be that we asked for a double room, and they tried to give us a twin, and said that i had not asked for one, i asked to see the confirmation form and it was definatley on there, i had to argue to get the right room, but that was only 1 employee. Would definatley go back."}
{"sentiment":1.5,"text":"We stayed here recently and found the hotel to be quiet, clean and the staff who spoke English helpful. The bus to the centre of Madrid stops outside the hotel and this is very convenient but the journey can take up to 45mins to the centre. We took breakfast at the VIPS restaurant across the road and it was very good value as were the evening meals. The staff here are helpful but don't speak English so a few basic words of Spanish are useful. As regards the trip from the airport by Taxi - we too were ripped off by a taxi driver who added a 10 euro airport supplement to the fare on the meter and he seemed not to know his way to the hotel. However the trip from the hotel to the airport from the taxi rank outside the hotel was fine with only a 5 euro supplement and a direct route."}
{"sentiment":2.5,"text":"We went for the upgrade option, and had a room on the club floor - the room was better than expected (we'd heard some negative press about the rooms). There was a small sitting room, an enormous and inviting king bed, and for the first time in about 10 years, I indulged in a bath! You can choose from a pillow \"menu\" but the ones on the bed were very comfy. We had canapes and drinks at the Club Lounge - only choice of beer was Hahn or Heineken. We then moved to Glass for dinner and had a fabulous meal - the food and service were beyond reproach. Only small whinge was the majority of entrees were all seafood,otherwise gnocchi, which can be too filling. Breakfast was slightly more frantic, as you expect on a weekend. The food was a good choice, but would rather a big bowl of bircher muesli than a shotglass. Coffees took over 45 mins to arrive, after a 2nd request. We would definately recommend this hotel - the QVB and major department stores are within 50metres."}
{"sentiment":0.5,"text":"I was in Ny on business and stayed at this hotel Oct 29 - Nov 2nd. After reading some of the reviews I was a little hestitant, but it was a last minute thing and the price was right. The room was perfectly adequate. It was a bit small but just fine for one (or two) adults. Most importantly it was clean. No bugs, critters or the like. The area is actually quiet during the night. Will definitely stay here again."}
{"sentiment":-1.5,"text":"The hotel seemed good at first, free parkin was good. BUT i paid for wi-fi it abrely even worked i thik i was on for 30 seconds twice and it didnt work, asked the desk for help NO HELP at all!! The guy at the front desk was so rude and didnt care about anything. And The maid wasnt supposed to clean my room and i had a enveloppe of 150$ with my papers on my bed, went out for half an hour when i got back the maid cleaned the room my papers were in the drawer and MONEY GONE! I then destroyed the room no where to be found called the front desk asked them about it all they could say was same maids for 20 years, call back in the morning to ask and maybe it'll be in the lost and found, lost and found? it was in MY ROOM! the elevator stops at every floor and sometimes won't even come when you press the button! by far horrible hotel!"}
{"sentiment":0.5,"text":"Rennaissance heart of Florence Stayed here for six days end of October 2004. Comfortable rooms with high ceilings and chandeliers. Friendly and helpful staff. However, pale coloured carpet was stained though clean. Bathroom spotless.Breakfast OK but everything packaged, no cooked food. My wife and I enjoyed the hotel. Great for location and very quiet. The hotel is just around the corner from the Duomo and easy walking to the Uffizi gallery. We recommend the San Lorenzo market for bargain silk ties at only 5 euros each and pashminas at 7 euros. Overall we would stay here again because of its fabulous location."}
{"sentiment":2.5,"text":"My wife and I stayed in the Fairmont Olympic Seattle twice in one week and found it to be an exceptional hotel for location and comfortability. We travel a lot at times and like to settle in a hotel for it's comfort, price and location. The Olympic fills these needs and more. The rooms are exceptionally clean and appointed to make you feel comfortable and safe. The halls are bright and the hotel sparkles from the care that is taken to make it comfortable, the bed was one of the most comfortable that I have experienced in a long time. I belong to a health club were I live in the Chicago area and have found the health club in the Olympic to be exceptionally outstanding. The friendly staff greats you with a freindly greating and cold bottle of water. The pool is heated to 86 degrees and has a waterfall feature with a large spa. The locker rooms are large and have a sauna, private locked lockers, all the necessary amenities and even apples in a basket. Couldn't be happier. We went to the Georgean room for breakfast and Schuckers for dinner. For breakfast, we chose the buffet in the Georgean Room. I was like eating in a ballroom. The cereal included home made grenolla and steel cut oatmeal with a choice to add hot bacon, sausage and eggs. It was very good. Dinner in Schuckers was outstanding. We went for \"Happy Hour\". When we where seated, at 4:30, we were offered the lunch menu in addition to the \"Happy Hour\" menu. The \"Happy Hour\" menu included tap pints @ $3 and fresh oysters @ $1. I chose both and was not dissapointed. The beer included local micro's and was excellent. The oysters were amoungst the best that I have had. I selected the salmon form the lunch menu and couldn't have chosen better. The lunch menu includes similar items to the dinner menu but at a lower cost. Located just two blocks away from the hotel is the SAM ( Seattle Art Museum), a place worth the visit. The special exhibits, including local indiginous artist, are excellent. A gem is the SAM Cafe Restaurant. Most museums have improved there eating facilities but the SAM has gone beyond the full mile. Easy acces from the museum and the street level plus the gourmet offerings make it exceptional. Worth the visit, both museum and restaurant."}
{"sentiment":2.5,"text":"Great hotel, friendly staff, clean rooms, great location. My compliments to the GM"}
{"sentiment":2.5,"text":"We stayed at this hotel for 3 nights and would definitely stay here again. The staff were, without exception, friendly and helpful. There was a good choice of food at breakfast and the room was clean and adequately sized for 3 people. We stayed in a triple de-luxe room and the bed was huge and extremely comfortable. At first there were a couple of niggles - some of the floor tiles in the bathroom were loose and the roll-away bed for our daughter was placed in front of the wardrobe which made access rather awkward. Also, we were only given towels, cups, glasses, etc., for 2 people, but when the chambermaids knocked on our door early in the evening, we pointed this out and they sorted it out quickly and politely. I only mention this to give an honest view, but the plus points exceeded the minuses. The concierge was knowledgeable and spoke good English, as did most of the staff. Our room was at the back of the hotel, overlooking a courtyard, and was very quiet. I can't comment about rooms at the front, but the area is generally quite quiet. This area isn't in the heart of things, but is only a 20 minute walk from the Louvre and maybe a 10 minute walk from Printemps department store and other shops. There is a small supermarket just around the corner which is useful for water and snacks. I would say that the location is adequate if you are prepared to walk to bus and metro stops. To sum up - highly recommended."}
{"sentiment":2.5,"text":"Enjoyed another wonderful stay of two weeks. Fantastic meals courtesy of Chef Aaron Lamot and the great kitchen staff consisting of Marty, Cale and Chris (Nugget). Exceptional service in the Bar/Restaurant from Jamie, Emily, Chloe, Lindsay, Vanh and John. As always, exceptional attention to all my day to day request from the front desk staff, especially Adele, Erika and the unmatched morning musings of Marcella. Thanks to the entire staff for making my time there truly feel like my \"home away from home\"."}
{"sentiment":0.5,"text":"Key words here: Budget, clean, dry, warm and secure! I have just returned from a week in New York. During that time I stayed at the Pennsylvaina hotel, located at the junction of 33rd Street and 7th Avenue (directly opposite Madison Square Gardens). The hotel is a basic \"no frills\" hotel with good access to Manhattan. The incredible thing about this hotel, however, is the price I paid ($79 + tax per room per night) for a basic two double bedded room with ensuite. Other reviewers have criticised the standard of decoration and/or the leaking taps. The decoration, I have to agree, is pretty old and would benefit from a lick of paint here and there but I didn't experience any leaking plumbing! If you wish to visit one of the most vibrant cities in the world and start picking fault with minor problems in the hotel room then go ahead but personally I spent most of my time out and about sightseeing. I stayed at this hotel roughly one year ago and had no hesitiation in booking it again this time. I am looking forward to my next annual visit to New York where I will use the Penn again! Use a budget website to book the room rather than booking direct and you may save even more money."}
{"sentiment":2.5,"text":"The room was quiet, fairly well lit. Room was small by US standards, but adequate. New lcd tv, with both cnn and bbc stations available. The washroom was excellent. Very modern. Comforable queen size bed. Desk staff very helpful. Air conditioning seemed adequate, though temperature outside never much over 68 F. Room window was not on a street. Would have been nice to have two chairs in the room, but then there'd have been less space. Campo de' Fiori 10 yards to the right out the front door. Location fairly central to most Rome sites. No. 23 bus to Vatican and No. 116 to Borghese are convenient. Nice views from roof top. 844 euros for 5 nights (low season)."}
{"sentiment":0.5,"text":"We were very scared about this hotel after we book, but as i work in hotel management myself, I realise things can be exaggerated & this hotel is really not as bad as sone reviews below! Seriously, why pay the earth for a fancy hotel in NY!? The hotel Penn was so central, couldn't have been better!! Yes the decor was fairly old fashioned but our room was huge & clean -bed was super comfy! For the amount of time we actually spent in the hotel, this budget hotel was just the deal! Would stay again."}
{"sentiment":2.5,"text":"My daughter and I stayed here and loved both the area and the hotel itself. it is close to the Eiffel Towere without the crowds. The staff is friendly and very helpful. The room was clean, comfortable and beautiful. We had breakfast included and really appreciated the opportunity to eat downstairs before leaving for a full day of sightseeing. The food was good and the staff was very friendly. The hotel is really just beautiful. The only downside, although minor for us, is that the wifi is very slow. Folks needing internet access to work while in Paris will need someplace else to plug into. But overall, we fell in love with this hotel and its staff."}
{"sentiment":1.5,"text":"Nice lobby and the staff was excellent! Rooms on first floor near elevator shold be sound proofed because you can hear loud groups of people coming and going all night. The breakfast menu should be expanded and the coffee and pastries should be replaced as they are eaten. The hotel needs to implement a shuttle because the cab drivers in Baltimore take advantage of tourist (10.00 to drive five blocks). Would I stay at this hotel again, it would depend on my budget."}
{"sentiment":-1.5,"text":"Throughout our 3 night stay, our toilet only flushed once. We had to 'flush'it using the shower. Repeated complaints to the reception staff and the manager got us nowhere. Each morning as we left the hotel, we were told that the problem with the toilet would be sorted out but it never was. The hotel was full so we couldn't move to another room. The manager offered to let us have his room but it was only a single room! The room was like a sauna and overlooked the air conditioning units on the flat roof so we dare not open the window for fear of being robbed. The entire place was run down and very shabby. Our stay there was not an experience that I wish to repeat. The breakfast was ok."}
{"sentiment":2.5,"text":"Lovely large hotel with plenty of restaurants and amenities conveniently located in the heart of Toronto! Had a great walk to many places adding to the invigorating stay. Nice window views. Easy to like visit to the Delta Chelsea and city of Toronto. Our room was slightly small end of the bed to TV area but relative's across the hall was larger. However, both were quite adequate."}
{"sentiment":0.5,"text":"Location of the hotel was fantastic, 5 minute walk to times square! Close to a subway and stores. The hotel itself was undergoing some renovations but the room itself was very small with barely any room for suitcases. Would stay again it the price was still cheap."}
{"sentiment":2.5,"text":"Just got back after a 4 day stay loved it. It was the cleanest motel I have ever stayed in and I have been in a lot! The staff was friendly and its right on the beach.."}
{"sentiment":1.5,"text":"We were at Yountville Inn over Labor day weekend. The inn is very quaint and small - but perfect for its purpose. It is at the \"end\" of the Yountville \"strip\" I'd call it. Literally right off the exit..... The Front Desk is fine. The girls working there could be a bit more cordial, but their services suffice. The inn does not have turn down service, if you need extra towels for the morning and etc. make sure to call in advance. They do not have maids/cleaning staff during the evening so if you do need more towels make sure to ask the morning cleaning lady or else you have to go to the Front desk to ask for more towels in the evening. The rooms are good in size, plenty big and we got teh best priced rooms. Fireplace, double sinks, good water pressure in shower and etc. However the rooms are a bit dark, b/c limited windows but its great for what it is. The breakfast is good for what it is. Mostly pastries, hard boiled eggs, fruit and more pastries :) Also a variety of cereals/juices/milk. Everything is in walking distance in the area, its a very nice area. We have been to Napa before, but stayed in the other surrounding areas and think that Yountville was the best place to stay. French Laundry, Bouchon are both in walking distance from the hotel. French Laundry is totally worth it, what an experience - we loved it. Bouchon is also by chef Thomas Keller and a GREAT restaurant as well. We will most likely stay at the Yountville Inn when we go again, the only other one we liked in the area was The Vintage Inn - check it out!"}
{"sentiment":2.5,"text":"This hotel is consistently a relaxing weekend. The rooms are wonderfully situated on the Napa River. They have 2 wonderful restaurants on property, a general store, wine store, and jazz club. I've yet to partake of the jazz club (because I travel with my dog) but the performers I know from other clubs, and they are well worth while. If you want a relaxing vacation without much of the fuss of driving to and fro the Silverado Trail, you can walk to downtown, enjoy the riverfront and some fabulous meals right within the hotel complex. We also had a great massage at the spa associated with the hotel. Breakfast is served promptly at your time desired, and one of the best yet features, is a relaxing noon checkout time. If you want to enjoy the hotel, relaxing by the fireplace, great and attentive service and just not fuss with going too far, this hotel has every ammenity you could possibly desire. This is my 3rd stay...excellent each time."}
{"sentiment":0.5,"text":"Things I liked: 1) Room was clean 2) Service: I orderd room service and the food showed up in 15-20 minutes. Really fast. 3) New: The room seems to have been furnished recently so things are stil in good shape 4) Check-in/out: this was seemless and quite fast Disliked: 1) Room is small: It feels a little small and cramped, but the trade-off is that it is modern feeling 2) Furnishings are nice but it could be better. Some of the accessories used seemed a little on the low end. 3) MGM Grand is not a new casino/hotel and it shows. It really should be redone. 4) Food I thought was slightly below average for Vegas. The room service I order was OK and the restaurants are so so. I ate at the cafe and the Asian restaurant. It didn't blow me away. It's still edible but leaves no impression on you. Recommendation: If you are looking for something modern and want to spend around $100 per night then this might be good for you. It doesn't look as spectacular as it does on the website so lower your expectations a little bit. The casino and gaming areas are not bad, pretty much standard for Las Vegas."}
{"sentiment":-1.5,"text":"There is really nothing positive I can say about this hotel. Had a business meeting booked last min and had to tolarate this awful hotel for 2 days. Few in at 11 PM exhusted. Went to hotel. Explicitly asked for non smoking during booking. They gave me a smoking room. Hardly slept before meeting. Beds were terrible with cig burns throughout the sheets. Loud area of hotel. One of the worst 3 hotels I have ever been in. Next day they gave me a non smoking room at noon. The only improvment was the simple fact that the sheets did not have holes in them. Avoid this place at all cost. But you get what you pay for...."}
{"sentiment":0.5,"text":"We knew that finding a cost effective honeymoon break in Venice at the height of the tourist season would not be easy. We booked our stay at the Casa Sant'Andrea with Bargainholidays.com and after reading some of the previous reviews on here I started to worry that we would be without an ensuite bathroom. I attempted to ease my worry by contacting Bargainholidays who informed me that they only sell rooms that are ensuite from the Casa Sant'Andrea. I was relieved when we arrived to find that this was indeed the case. Once we arrived at Marco Polo airport we managed to find where we could buy tickets for the number 5 bus to take us to Central Venice. At a very reasonable 2euro per person, I recommend this in comparison to the rather expensive taxi boats. The Casa Sant'Andrea is about a two minute walk from where the number 5 bus stops at the Piazalle Roma. It sits just on the outside of the main tourist area - close enough for all the action and quiet enough to get a good nights sleep! The rooms are basic, with no TV etc, but they are clean and tasteful and our bathroom was pleasently spacious. The breakast was exactly as described on other reviews - packet croissants and not much else, what you would expect from accomodation of this price range. All of the staff we met were pleasent and helpful and were always willing to speak english. Overall, a very good option for a break in Venice, especially if you value peace and quiet as much as tourist hustle and bussle."}
{"sentiment":1.5,"text":"The Allegro is in a great location downtown in the theater district (next to the Cadillac Palace Theater) and just south of State Street and Millennium Park (on Michigan Ave). The lobby/reception area is really nice and big and is a great location for their FREE wine tastings in the afternoon. They also give complimentary coffee and tea in the mornings. Check-in was easy and everyone was friendly. We had a King Premier room and we were a little disappointed paying extra for this room. The room is very large and very clean/nice, but the bathroom is small. The sink area has very little counter space which is a rarity in downtown Chicago hotels. The toilet and sink are also very close together. Also, we faced a brick wall and had absolutely no view out of our windows. Again, for a King Premier that was disappointing. Overall, I would recommend the hotel, but I'd suggest not upgrading to the supposedly nicer rooms. Granted, I don't know how small the bathrooms are in the less expensive rooms, but it's hard to imagine that they could be much smaller. There is a parking lot for $36 for 24 hours on the corner of Randolph and Wells (just west of the hotel). I'm not sure how much valet parking costs at the hotel, but $36/night is a pretty good price in downtown Chicago."}
{"sentiment":0.5,"text":"Not bad! I usually don't like hotels with exterior corridors. I was pleasantly surprised. The room was big, comfortable, and reasonably quiet. Very clean. Not enough towels, but a quick phone call and towels arrived. Be sure to tip! It makes a difference! I had a terrible flight to San Diego, and the staff let me use their fax machine, took care of my late-arriving luggage, and generally made sure I had a good hotel experience. They were really wonderful. Location is easy to get to. Plenty of parking. Directions to area attractions available at the front desk."}
{"sentiment":-0.5,"text":"The hotel itself was very lovely. We had a good time in the pool and most of the staff were very nice. The room was excellent. But we had major problems with our bill and it has taken a long time to fix it. If I ever stay here again, I will have to be very clear about how they bill and charge for the room because they were not clear at all last time. But they made a good effort to clear things up so if I have to stay again I would."}
{"sentiment":2.5,"text":"We started our stay at Mayan Palace and after 2 nights at a Mega Resort that overcharges for everything and you have to walk a mile to get anywhere, we checked into Aventura Mexicana. We were overjoyed! The room was oversized with ample amenities including the microwave, refrigerator and a coffee pot ( Mayan Palace provided NONE of these). Our vacation started when we checked in to Aventura. Everything is very well kept, including the restaurant, grounds, and rooms. The service was outstanding....everyone went the extra mile to make sure we enjoyed our stay. Quaint little boutique hotel in the middle of a lively town. Location was absolute best! The beach club they partner with ( Kool Beach Club) was also very nice! Will definitely go back to this charming hotel!"}
{"sentiment":0.5,"text":"Checked in to the hotel for our 1st anniversary. The girl checking us in was horrible, barely said 2 words to us and seemed annoyed we were bothering her. Later in the stay we over heard her saying she was transfering to a different department, no excuse to do your current job poorly. The room was clean and very nice, view was of the AC unit but didn't mind since the unit wasn't loud. Disappointed with the ala carte sunday brunch, went to another hotel for brunch instead. Room service staff was fantastic and so was the menu. Catie Copley is the most adorable dog! She is a great addition to the lobby especially if when you have Ms. Personality at the front desk. Concierge was very distracted, halfway through helping us he stopped and was getting information for someone else, we waited 5 minutes before he returned to us. The female concierge was the greatest, she deserves a raise. Doormen were very friendly and were very helpful with directions."}
{"sentiment":0.5,"text":"This hotel is brilliantly situated in the 10me arrondissment and right beside a metro station, Jacques Bonsergent. The room was at the back of the hotel, so was quiet, but was VERY small, which is ok if you only need a base. Great shower and free safe but only 1 English channel on TV [BBC world news], temperamental hairdryer, hard bed, expensive mini bar and mediocre breakfast. Waned to upgrade to a Superior room but they wanted e40 per night of our 3 night stay. Loved, loved, loved Paris but would stay elsewhere next time."}
{"sentiment":2.5,"text":"Just returned and no complaints at all. One or two minor issues that were resolved immediately, nothing major (ironing board needed to be replaced, remote on one of the 3 tv's didn't work, probably just needed new batteries). The only thing that did not meet my wish list was the shuttle service to the parks, for my needs it was too limited so it was good that I had my car and friends in Orlando. I would stay there again and recommend it to family and friends. Staff was great!"}
{"sentiment":1.5,"text":"Great Location Great location near Duomo and everything else, helpfull staff, nice breakfast. The room furnishings are pretty basic, as are towels/linens, but we had a pretty large, esp. by Italian standards, bathroom, with a bath/shower combo, great double-paned windows blocked out all the noise."}
{"sentiment":1.5,"text":"The Spring House hotel was a great little place! The staff was extremely friendly and helpful. Our room was small, but clean with a nice sized bathroom. The included breakfast was wonderful, and they had a great selection. The hotel arranged transportation for us from the airport and stowed our luggage after we checked out since our departing flight was not until late in the evening. The hotel is about a 5 minute walk to the Vatican Museum, and just a little farther from St. Peter's. There are several hop-on/hop-off tour buses that depart from just outside St. Peter's, so we walked to one of the stops and used the bus to tour around the city and see the other major sites (colosseum, pantheon, etc). The only complaint is that there is only one very slow, very inadequate elevator, and we ended up hiking up and down the stairs to our 4th floor hotel room a few times after waiting for an elevator that never came. Other than that, I give this hotel two thumbs up!"}
{"sentiment":2.5,"text":"I stayed at the Airport Radisson earlier this month and had a great experience. The front desk staff was very friendly and upgraded me to a suite for being a Club Carlson member. The room was clean, comfortable and spacious. I had dinner at the hotel restaurant and it was fantastic. My server was friendly and upbeat and took excellent care of me. (red hair, dont remember her name :) ) The shuttle made regular trips to the airport so that was one less thing for me to worry about the day I left. I travel to the Phoenix area every month or so and will definitely stay here again."}
{"sentiment":1.5,"text":"Value for the price! I've read a whole lot of bad reviews, but i would definitely stay there again! the only bad thing was it seemed like a really long walk home from town center after a long day. clean enough, some dust under bed , but didn't notice that until the last day. Towels get changed everyday. Very satisfied"}
{"sentiment":2.5,"text":"Delightful two star in Paris As a habitual two star hotel patron, I don't usually expect much, other than that a hotel be clean, reasonably priced and in a decent neighborhood. The Carofftel Gobelins proved to be much more than that.I had read some good things about this hotel on this website, and booked it for a couple of nights when alone in Paris. I found it to be every bit as nice as described, and then some. The proprietor was pleasant, tactful and always available to assist with questions or concerns. The place was spotless, and my little single room larger and airier than expected. (Granted, it was still very small compared to most American hotel rooms, but more than large enough for me and my three suitcases!) To add to this, the hotel is situated in an interesting area of Paris, within very easy walking distance of the fascinating Rue Mouffetard, the Pantheon and Jardin de Luxembourg. Many pleasant restaurants and brasseries, as well as ATMs, are within easy walking distance, and the Gobelins metro stop is just steps away.This would be a great hotel for anyone who's a little uneasy about traveling to a foreign city, but who likes the feel of a small, independent hotel for a home base. I will definitely go back."}
{"sentiment":1.5,"text":"A nice, chic, very MODERN hotel in the heart of downtown- Yonge and Dundas, steps away from the Eaton Centre. Its pretty small, I'm used to walking into large lobbys and this one struck me as pretty tight. The hotel bar/lounge was very busy and happening on a Saturday night and seemed like a hot spot. The rooms were nice, I noticed some of the art on the walls (mounted on wood-not framed) were tearing at the corners, which I thought looked a bit cheap."}
{"sentiment":1.5,"text":"The check in was fast and easy. They accomidated a group of 11 guys accross 3 rooms on the same floor (20) of Tower 1. Each room had great views, accomidations, etc. The Master Suite came with a whirlpool tub, and some of the rooms with tvs to watch while showering... not neccesary, but a nice perk. The views were great. The only downside is that you're a 10 minute walk from the back of the MGM Grand and another 10 from the front, where you can exit to the strip. Its semi convenient to get on the Monorail, but we didn't use that very often... All in all great stay, we got it comparbly priced to the MGM Grand itself, so it was definately worth it. Paying much more to stay so far away may only be worth it for romantic special occaisions."}
{"sentiment":1.5,"text":"We had a great time at the Bentley.... we got lucky and got a corner room. To the left was the 59th street bridge... to the right the beautiful east side. Best views Ive ever had in a hotel room. Didn't mind the walk to the subway. It wasn't as bad as i thought it would be. In fact the hotel is so close to everything that I ended up walking instead of taking public transportation. The staff was great and the rooms very very clean. My only complaint is that the hotel has some plumbing issues to address. Our toilet backed up but they changed our room without a problem. Overall.... book your reservation... you'll have a great time. liz"}
{"sentiment":0.5,"text":"staff very lazy there was a problem with my booking bed and breakfast they only had it down for room only they made me phone england to get the firm i booked with to talk to them about my booking they even charged me for phone call when they could have done it themselfs"}
{"sentiment":2.5,"text":"Have always stayed at the Signature (MGM) in the past but wanted to try somewhere more central to the strip. Stayed 2 nights and had a room with a fantastic fountains/strip view from the 18th floor. The room was of a good size of the kind of standard you'd expect from a higher-end Vegas strip hotel. Had meals in the cafe, buffet and Jasmine (chinese), all of which were of a good standard, but our best meal was at Prime (steakhouse). Expensive, but one of the best steaks I've eaten and we had a direct view of the fountains with first class service. Not a cheap hotel by any means, particularly with the resort fee, but you have to stay at least once."}
{"sentiment":2.5,"text":"I recently stayed at the W Hotel Times Square where I received excellent customer service from several of your employees, Ade and Julian, just to name a few. Everything was a breeze from the moment I stepped foot at 1567 Broadway, New York, NY on Wednesday, March 24th. I look forward to visiting this particular W Hotel in the near future."}
{"sentiment":0.5,"text":"2 Pools, Rice Paddy Views Good value for money at this mid-size (for Ubud) resort.Two good size pools, two areas of accomodation, and guests freely use each. Large amount of rice terraces, considering this is so centrally located. Excellent location in heart of Ubud, but nestled away from the street. Very restful atmosphere. Landscaped for sense of privacy, but room was a bit dark. Cockroach count: 1 big guy in otherwise spiffy clean all-marble bathroom. Bathroom not the outdoor type that you see so much of in Bali. Nothing spectacular, but it is the most posh place in Ubud for the budget minded. Decor very Balinese, including Balinese carved doors."}
{"sentiment":1.5,"text":"An older property that is well kept up and very clean. A large casino and a very good variety of restaurants. It is resonably priced and offers some name brand shows as well. I have never had a bad stay. A better proximity to the strip then the downtown hotels. Better low limits on the table games as well. Even tho I don't understand taking kids to Vegas, if you have to, there are even things to keep them occupied (tho many of the restaurants are integrated into the gaming areas). The TV line up also stinks which means paying for movies or Nintendo but that's what you get for bringing kids to an adult venue. A bit of a walk to your car but what Vegas hotel doesn't have the same issue. The only negative was paid internet service."}
{"sentiment":0.5,"text":"Read many different reviews on the Wellington but went with an open mind. Arrived at hotel just after 1pm and cheked in, although room was not ready till 3pm, but no problem as were able to leave bags while we walked down to Time Square only 5 mins walk away. Used their restrooms before the walk down there which Im affraid were awful, sanitary bins overfull - say no more. When we went to our standard room on 9th floor was a bit disapointed as it not what I was hoping for, very tired looking room in need of an update. But it was clean i guess. The bathroom was tiny, the expression couldnt swing a cat should be couldnt swing a kitten, again just needed a overhaul. But hey we weren't there to spend lots of time in a hotel room just somewhere to crash after a busy day sightseeing. The location of The Wellington was brilliant 5 mins Time square, 5 mins Central Park; so if you are not bothered about the finer touches that some of the more modern hotels may offer the Wellington should be ok. Maybe take some ear plugs as we found out that New York is the city that never sleeps lots of noise through the night. Enjoy your visit, New York as an amazing place."}
{"sentiment":1.5,"text":"We are a family of 5 and stayed at York Hotel in December and January. We got a large room with two king beds, the kids slept in one bed, (ages 12,8 and 4) and it worked well. The rooms are a generous size and the bathrooms nice and big too. We enjoyed being able to stroll down to Orchard Road and taxis are fairly easy to get and cheap! Enjoyed the botanic gardens (go early before it gets too hot) and the hotel pool. Wasn't tempted to eat at the hotel as we love Chinatown for food. I also highly recommend Roxy Laksa (East Coast lagoon) a bit of a hike as near the airport but the laksa was great and so cheap!"}
{"sentiment":0.5,"text":"We spent a weekend at the City Center Travelodge and the staff was very helpful and courtious. The hotel is old but very well kept. At least everything in the room worked. The Continental breakfast wasn't much but what can you expect for nothing. We enjoyed our weekend at the Travelodge."}
{"sentiment":0.5,"text":"This was only my second time staying on the strip. The first time was at the Tropicana years ago. When I booked this, I wanted to stay more in the middle of the strip, but the prices were a lot higher there so I chose the MC. Both registration and check out were easy and quick. We had arrived early in the day so checked our bags with the bellman and walked the strip. Everything we wanted to do - shows, food, the mall - were really far away. Our feet were begging for rest when we returned at 3:40 pm to get into our room. (we were told check in time was 3 pm). We put the key in the door and it opened to find that it hadn't been cleaned yet. Spoke to the housekeepers and had it cleaned next. Took another half hour. The room itself was very comfortable. It suited our purposes just fine. Always had clean towels and bathroom amenities. There was a constant dripping from the bathtub faucet which we called about but did not get fixed. Breakfast buffet was huge with lots of variety and at $12.88 was cheaper than a lot of other ones on the strip. I thought when I booked this hotel that it was of a high enough standard that it would not attract loud and raucous partiers on our non-smoking floor, (I appreciated this after walking through smoky casinos) but unfortunately, the last night of our 3-night stay, we were kept awake and then woken up again by people next door and across the hall. They were loud, running around, and we could hear someone throwing up in the bathroom, another asking, \"what were you thinking?\" etc. We called security. When we left the next morning, we noticed a stone art piece that had been hanging on the wall was now on the floor of the hallway, there was either wine or blood on the hall carpet, and the door to our neighbor's room was plastered with those business card size ads for calling nude women that are handed out up and down the strip in the afternoons (unfortunate that this happens with children around). We did inform the hotel of this when we checked out. Now that I am more familiar with the locations of things on the strip, it is worth the extra money to stay in a more central location at a nicer hotel. They did have a winter package with room credits for food, the spa (getting off on the spa floor there was an odor which smelled so bad I could not bring myself to use the spa there) and coupons for their food court, but as most of the hotels there are hurting right now, I am sure others had similar offers as well."}
{"sentiment":2.5,"text":"Despite living only five stops away on the subway, my husband and I decided to have a night at The Standard as an anniversary gift to each other. I know this part of New York pretty well and have spent plenty of time on the High Line looking up at The Standard and pondering over the views - yet it still did not disappoint. In fact it was way beyond our expectations. We were very fortunately upgraded from a Queen to a suite and had magnificent views of beautiful New York; uptown, downtown and across the Hudson. Being on the 15th floor did cause a minor issue in that we could her the sound of the club on the 18th floor at 2am. However, they were playing some pretty good music, so all was forgiven. I would not hesitate to stay at The Standard again. It's a really unique place, with so much buzz going on around it and the most magnificent views."}
{"sentiment":1.5,"text":"My husband and I went on vacations in August 2010, following a friends advice we booked at the Lombardy which is a hotel where you get to stay in a flat. The decoration , furniture follows the owners taste .The flat we stayed had a huge terrace , the living room was very confortable with comtemporary decoration, dinner table where we had our breakfast, free internet acces .Continental Breakfast is included in the daily rate which is very rare to find in NY. We had a king size bed and wal in closet. The staff was nice and helpful and kept our bags while we flew to Chicago."}
{"sentiment":2.5,"text":"This was my third lifetime trip to Disney, but the 1st time I stayed at a Disney Resort. I booked the whole package through Disney (except our air) hotel, transportation from the airport, the Disney food plan etc. I am VERY glad we let Disney handle it all. It was the perfect package! In particular, I loved the meal plan. You can eat at almost any restaurant, 3 meals a day, from appetizer to desert. There are fancy sit down dinners, buffets, and quick meals. You choose as you go! What a wonderful option! This particular hotel is next to the Magic Kingdom (truly the best for our two three year old travelers). The monorail can take you to the park or you can simplify take a ten minute walk. The resort has a nice pool, a fountain area for small kids to run through, and a couple of water slides (towels are at poolside and food too). It's hard traveling with small kids, but Disney manages to simply the process...which removes some of the stress involved. Bay Lake Tower is basically a new hotel...it's part of Disney Vacation Clubs and is an annex to the very popular Contemporary resort. The only issue is that the tower is only rooms....no stores, restaurants etc. If you like quiet, this is your home away from home! If you like crowded, touristy stuff...stay at the main building...I like to personally recommend booking through Disney itself...it's worth every dime...THANKS!!!"}
{"sentiment":1.5,"text":"Gallery Hotel is pretty unique from the way it has been built. Location and surrounding of the hotel is one of the best. Its located in between Mohd Sultan road and the river side. On weekends one can enjoy the happening crowd on the riverside and have different cuisines after which take a long riverside walk till the hotel. Name any cuisine and its their on the revier side. Hotel as i mentioned is pretty unique in every sense, starting from hopping lifts to rooms numbers written on the wooden floors. Room size is average but almost fully loaded with all facilities. I stayed there for two weeks on a business trip and found the property pretty good. It has a decent Gym and Swimming pool to relax. Most liked the concept of having tables with alloy wheels and glass top pretty unique. Restaurant is not too big but food is good with a nice band playing at the prime time."}
{"sentiment":2.5,"text":"We just got back from our first trip to Vegas. We stayed at the Bellagio on the advice of our travel agent. We were both impressed! The hotel is lovely and it is in the middle of everything. We stayed in the spa tower (the newest rooms) and faced the mountains. We were told facing the fountains would be an extra $50 a night. We didn't plan to be in the room much so it didn't seem worth it. I have to say that Sensi was one of the best meals on the trip. Unique choices and the seating around the kitchen was very interesting. I thought the service was great with the exception of the cafe. The service there was slow at times and it was quite pricey. We enjoyed our trip so much we are already talking about going again. It will be tough to stay somewhere else!"}
{"sentiment":1.5,"text":"2 blocks from Metro and a clean place to sleep, rooms arent big , i guess as most room hotels in that area of istanbul. we got free airport ride for 5 nights of stay. I recommend it."}
{"sentiment":1.5,"text":"A friend and I recently spent 9 days in Barcelona and stayed here. It was a great deal. We loved having the convenience of having the small kithcenette in our room. There were a number of stores and markets near by to shop for food. One of the main reasons I loved staying here was the location. It felt like a safe neighborhood and was close to the metro stop. We didn't have any problem finding our way to any of the sites we wanted to visit. The staff was friendly and helpful. The room was clean. It was nice having access to the internet in the lobby. I would stay here again."}
{"sentiment":2.5,"text":"I'm in Vegas four times a year and have stayed at just about every four and five star resort on or near the strip. The Wynn is hands down the best! The best restaurants! Cleanest, beautiful rooms! Pools! I even win at the casino when I play here! Worth the extra money! I loved it, and will stay here or at the encore from now on when I visit vegas! Trust me... You wouldn't find a better resort in vegas!"}
{"sentiment":-1.5,"text":"\"THE BAY BRIDGE INN\" IS A NIGHTMARE!!! My 6 year anniversary with my girlfriend was almost ruined by the mismanagement and employee inabilities at THE BAY BRIDE INN! We made reservations at hotels(-) at least five days prior to arrival in San Francisco. But when we showed up to the hotel an hour early we had no idea what we were going to be getting ourselves into. The employee at the desk told us that our room would not be availible until an hour from now, so he promptly gave us a map to the city and circled sights that we should see. We weren't in to much of a rush to check in so we agreed to come back later. We had lunch at the Fisherman's Wharf and came back two hours later. The man at the desk than told us that are room isn't technically ready. He than explained that the room we had reserved was not availible and that the guest who was supposed to check out chose to stay an extra night. The hotel gave him our room even though we had reserved it. The hotel than said that they had a smokin room availible (we asked for a non-smoking room) and that we should look at it. We walked in to find the room still in disaray, the bed looked like it had just been slept in, everything was disorganized, and there was a pungent smell coming from a dehumidifier plugged in at the corner of the room. We were enraged! Going back down to the check-in desk the employee than told us that was the only room they had and that it should be ok if we just left the dehumidifier on. THERE WAS NO WAY WE WERE STAYING THERE!!! He than said there was nothing that he could do and that's the only room they had and that his nose is sensitive and he didn't have an issue with the smell. After consoling my girlfriend we went to our car, we didn't know what to do, we had to make it to a show in about two hours and we don't have an acceptable room to stay in. After calling several hotels we found one THE ADANTE in Union Square. The whole time we were calling other hotels the family owner's of the Bay Bridge were stairing at us while we were in the car. The employee was also walking back and forth around the hotel arguing with someone. During a call we made the employee knocked on our car window to tell us he had an idea. He had a friend who lived at the hotel who could move out of his room and give us his for the night until another room becomes availible. He would move his friend's stuff out himself to the 'Smoking Room' and just tell his friend when he comes in that we were staying in his; there was no way! We made our reservations at The Adante and all we had to do was get a refund from this nightmare. Per our hotels(-) reservation for a cancelation we would be charged a $25 fee to cancel our reservations before 6PM. It was 4PM, when we went back in to talk with the employee again he said he would not give us our refund. He would have to charge us for a full night's stay and than give us back our money for the next two nights. We told him that he could not charge us according to the agreement with hotels(-) that per the paperwork there would only be a $25 charge. He argued with us saying that we were wrong and that he was trying to help us. We told him that we were calling hotels(-) about the situation. He than prompted to try to call them first so we would not be able to get all our money back!!! After what seemed liked hours everything was settled and hotels(-) fixed everything for us by not only giving us a full refund but not charging us a cancelation fee. For all you travelers I highly suggest you pay that extra fee to stay somewhere a little bit more expensive. You don't want an experience like the one we had. You won't want your room given to someone else, or realize that the only place you have to stay is somewhere with dirty bed sheets, and an odor of disenffetant that's trying to cover something the owners don't want you to smell. THE ADANTE was affordable, we checked in between an hour of when we called, it was close to everything we needed to go to, the rooms were a little small but they were great, the bathrooms were large, people were nice, and not to mention we got a card that gave us two free draft beers at the 24fps bar each night we stayed. Trust me, you shouldn't go through something like this during a time that's supposed to be a vacation a celebration."}
{"sentiment":2.5,"text":"I stayed at Hotel des Grandes Ecoles with my family and had a thoroughly enjoyable stay. The hotel is in a great location, within walking distance to many major attractions and to the Metro. There are many places to eat close by. There is an enclosed courtyard that was a good place to sit and relax. Although not a Hilton nor a Radission, this hotel is charming, well-run, and thoroughly enjoyable."}
{"sentiment":2.5,"text":"The Homewood Suites Lake Buena Vista was a great place to stay. The location was perfect, since we had activities both north of Orlando, as well as Disney and Universal. We had a 1 bedroom suite (there was a mix-up by the reservation service, but the hotel made it right). The rooms were clean, large and comfortable. The breakfast was substantial, and the eating area had a nice atmosphere. The hotel staff was friendly and service-oriented. We will stay here again."}
{"sentiment":2.5,"text":"I recently stayed at the Adolphus for a good friend's wedding, which was held in the hotel. The service was excellent, from the front desk, room service and the concierge. We were helped to our room by \"Elvis\" and he sang to us, a wonderful welcome! The staff were very helpful all weekend with whatever we needed, and all of them were very warm and friendly. We ate twice a the Bistro, both times were excellent. The lobby of the Adolphus is stunning, as are the antiques, and surrounding plants and flowers on the outside of the hotel. The rooms are clean, and spacious, I loved the beds with all the pillows and the walk in closets - there was a dresser each for my friend and I, an iron and board and hairdryer in a separate dressing area. This is great when you are travelling with someone else. The decor is fitting with the age of the hotel, the old convex mirrors over the beds and hallways seemed a bit creepy but intriguing at the same time. My friend was married in the French Room which is just gorgeous, and the food and service was spectacular! She also had a suite with a pool table, it was huge and had a small library and terrace. A perfect suite for a bridal party! I would go back to the Adolphus anytime and would recommend it to anyone staying in Dallas!"}
{"sentiment":-0.5,"text":"A disappointment New Year in Madrid - great! As we had a happy stay in Vincci Soho already Feb 2007, we booked again. This time it was a pure disappointment: very unfriendly, not service oriented staff; eg. due to technical problems all door locks were down (can happen) but this issue was treated in a very arrogant and lazy way. Question for a tea in the room was answered by breakfast is over - is this service of a 4* hotel? Next time in Madrid we will book another hotel!!!"}
{"sentiment":0.5,"text":"My wife and two older daughters( mid 20's) stayed at the Sheraton for 4 nights between Christmas and New Years Eve. The Sheraton location was excellent within walking distance of almost everything that we wanted to do. The crowds were huge but we expected crowds because of the holidays and above normal temperatures. We had very good flights from Dallas to NY and Laquardia Airport was busy but easy to move around with no luggage problems. Super Shuttle was a great way to get from the airport to the Hotel (45 min ride). We checked in on Dec 26 about 6 PM, the lines were long but moved fairly quickly with no problems. Only 3 people worked the check-in lines; the lines could have moved much faster with more staff. We did see huge lines and very upset people at the check-in counter several times as we went through the lobby during our stay. The lobby was packed with people and luggage which was expected. The staff was courteous and answered all of our questions we had during check-in. We asked about an upgrade on the room but none was avaliable because the Hotel was sold out. When we opened the door to our room (30th floor) the first thing that we saw was a partially made bed and one with the covers off and on the floor. I had read this problem in other earlier reviews and had hoped that this was isolated but evidently it is very common. I talked with other guests and many had the same problem. Hotel is under-staffed and this should not be a problem with the amount of money that we paid for this room. The handicapped room (which we did not ask for) was clean but had a musty odor and was in need of an upgrade. The bathroom was large, television great, and comfortable beds. However, the room temperature stayed hot because the thermostat did not work. Room was definitely not worth the price that we paid. The hotel staff was friendly, the concierge and bell captains were great and handled all our requests and questions. The restaurant was convenient but very expensive. We had only one meal there and it was nothing exceptional. The Starbucks in the Hotel was small with only limited options therefore we went to one of the two other Starbuck nearby locations. The Sheraton has a great and convenient location: 10-20 minutes from Rockfeller Center, Radio City, NBC show, Saks Fifth Ave, Central Park, FAO Scwhartz toy store) Walking distance to almost all the shows (Wicked, Lion King, Phantom of the Opera, Mamma Mia, David Lettermen) Subway stops were very close and easy to use (Metro Card sold at each stop if needed) Just pay close attention to which line you get on (uptown, downtown, etc...) Carnegie Deli is just down the street and was busy but we got in and out quickly. The sandwiches are huge (fair prices) which we shared. Statue of Liberty and Ellis Island are a must see for everyone. Plan on 3-5 hours total based on crowds. Long security lines with airport type screening at several locations. World Trade Center Site is very moving and worth seeing. Empire State building lines were very, very long therefore we decided to see NYC skyline from the Top of the Rock at Rockfeller Center. Great view and marvelous spot for photos/videos. You can reserve time slots on line for the Top of the Rock -- no lines and no restrictions on how long you can stay on the observation deck. If possible reserve show tickets and tours in advance. Print out your e-tickets and take with you. This saved us long waits in ticket lines and made the trip much easier with less worries about arrving at the shows/tours late with long lines. We had a great time in New York City and we plan on returning. We will probably stay some where else because of the prices and continuing problems that we have read and seen first hand at the Sheraton Towers location. Fabulous location, several minor problems --- but for the high prices and Sheraton name we expected much more !!!"}
{"sentiment":1.5,"text":"My stay at the Hilton was o.k. I had a very cheap rate and therefore was put into the room next to the elevator. Expected some more noise, but it was not a problem. Rooms are very big and nicely furnished. The only point I have is that the bathroom was not 100 %clean. Some more attention should be put to this fact. The lobby and the restaurants are very good and can be recommended. Location is perfect with easy access to Yonge Street etc. To the airport it takes around 40 minutes by taxi."}
{"sentiment":1.5,"text":"This hotel is smart, tidy and in the process of being renovated. I have stayed here 3 times in the past year and never had any major issues, my only complaint is the lack of security safes in the rooms. Within the hotel is a hertz rental car desk and there is a frequent free shuttle to the airport,"}
{"sentiment":2.5,"text":"We really like the Kimpton Hotels and this hotel is not an exception. Good situation: You're in the middle of everything but not close to anything. There are some restaurants in less than 10 min. from the hotel. Ask at reception Good hotel, clean room / bathroom... everything you must expect from a Kimpton Hotels. Park the car: There is only valet parking and the price is expensive. In the surrounding there aren't so many places (well it's LA). Hopefully we stayed in weekend and we found place in the street everyday. The breakfast: We got an offer that the breakfast was included in the room. Not a big breakfast but was everything good: Orange juice, coffee, 2 toasts and one muffin. The bad thing about breakfast was service. 2 of the 3 days it take us a lot of time to eat breakfast."}
{"sentiment":2.5,"text":"My grown daughter and I stayed at the Orchard Garden for several nights in Feb and were very pleased with our accommodations. The location coudn't have been better for touring the city and the staff was extremely helpful. Our room could only have been made better by the addition of a fridge and maybe a microwave...otherwise it lacked nothing. We will definitely plan on staying there again on our next trip to San Fran!"}
{"sentiment":2.5,"text":"After spending lots of time looking for somewhere to stay, I decided to go with the Orchard. I was not disappointed, and found this to be one of the best places I stayed in 4 months of travelling the world. The people there gave exceptional advice and service whenever I needed it, and the room was clean, spacious and very comfortable, with every amenity I needed. Plus, there were little extra touches like having free DVD rental at reception. If there are any cons, I would say that 1) there is no view; and 2) the cable car (which passes right by the front) can be loud at night or early in the morning if you have a room facing Bush St. But neither of these should detract from what was an amazing experience and a great hotel. Would happily stay there again."}
{"sentiment":1.5,"text":"great hotel very clean nice quier area with lots of pubs and restaurants close by but be careful of rooftop restaurant fantastic view but drinks very expensive"}
{"sentiment":2.5,"text":"We had a wonderful stay at Westgate Branson Lakes at Emerald Pointe. The units are very well taken care of and clean. The one bedroom unit we stayed in had a king-sized bed, a living room area with a sleeper couch, a small kitchen, a dining area, and a nice screened-in porch overlooking Table Rock Lake (with a patio table and chairs). There was a washer and dryer, and the bathroom had a nice jacuzzi tub, (which we didn't use). The only complaint I have, is that the corner shower, (which was in the same room as the toilet, tub, and sinks) had clear glass doors. For us, staying with our 2 sons, the bathroom lacked the privacy needed to accomodate 4 people. My sons enjoyed swimming in the indoor pool, and playing ping pong in the clubhouse. By the outside pool there is also a mini golf course, a small basketball court, and a horseshoe setup. There is also a large pavilion outdoors, full of picnic tables. It has 2 nice BBQ grills and a stage as well. We needed something repaired in our unit, and they had 2 men up to check it out within minutes, and had the problem fixed before the end of the day - very impressive! We would definitely stay there again. Also, here's a tip on finding the resort - it's quite a drive from the time you drive through the security gates until you find the registration building. Do not stop at the large house with white pillars just up the hill from the gate, you have to proceed down the hill directly toward the lake. Eventually at the bottom of the hill, the road takes a sharp left turn and you should soon see the clubhouse/registration center straight ahead."}
{"sentiment":-1.5,"text":"4 couples just retuned from our stay in the west wing. That will be our last at MGM. The only good thing I can say is the shower was hot. The bathroom can barely fit one person. The room feels cold because of all the crome and glass furniture. The lighting is terrible. The bed sunk in the middle and the pillows were hard. Thats was the problem with our rooms. Then we had all the additional fees added on our bill that they don't tell you about until you get there. Which was an additional $200 for 3 days. The drinks are overpriced and so are the buffets. $39 dinner and $20 for breakfast. Go to old Vegas and save your money."}
{"sentiment":1.5,"text":"I spent 4 nights here on business in July. I stayed in the new tower and the room was outstanding. The bed was very comfortable. Conference facilities were excellent. The downtown location is terrific for walking. Only problem was that the fitness facilities are very limited. They opened at 5:30 am and there was already a lineup for the machines. 4 treadmills, a couple of ellipticals and some resistance machines - not enough for the size of the hotel."}
{"sentiment":1.5,"text":"This Hampton was one of the nicest I've ever satyed at. And reasonably priced as well. The locationw as great since it was 2 blocks from the Inner Harbor. Wonderful decor, great service, comfortable room. On the negative side, the valet parking was $25 and it took 15 minutes ot get my car. Also be careful that you walk 2 blocks towards the Inner Harbor and not 2 blocks toward downtown as you will see a very nasty area of strip clubs etc."}
{"sentiment":2.5,"text":"I had the chance to discover the Hotel de Sers 3 years ago I can say it's one the best hotels I know. Everything is perfect: the cozy and sophisticated atmosphere, the professional and attentive staff, the incredible location, the beautiful rooms and delightful details from the very first moment you enter it. I definately recommended and hope to visit it soon! Thanks...!"}
{"sentiment":1.5,"text":"Fantastic little hotel, great location My boyfriend and I stayed in this hotel for three nights. The location was great, just 10 minutes from La Ramblas and great nightlife. We had a room that faced the street and it was nice and quiet. Could be the time of year but the windows even blocked out the street traffic.For the money, 70 euros, the room was great. Basic, clean and comfortable, with a safe in the closet and a great shower with a huge bathtub. We were not early risers and they left us clean towels, toilet paper and a garbage bag outside our door every morning. The breakfast that included was light and adequate, although as I said we were not early risers and only made it to breakfast once. Coffee, juice, cereal and rolls were served.The staff was very friendly and although we spoke a little spanish they were happy to speak to us in english. We thought for the price and the location this place was great. We will stay there again."}
{"sentiment":1.5,"text":"I stayed at the Gaylord for four nights in the third week of October for a conference. I had read in previous reviews that some rooms were very noisy so I paid for a room upgrade to Room 7343. The room was large and quiet. The hotel is beautiful and well maintained. It is nowhere near the size of the Opryland Gaylord, and does not have as many dining and shopping options. I did not have a car and there is nowhere to go for food or supplies within walking distance. The Villa Flora buffet was closed the entire time I stayed, so I was kind of stuck with room service and Sunset Sam's - an expensive seafood restaurant in the Key West area of the hotel. The food at Sunset Sam's was OK, but be careful about ordering bottled water ($12) and ask for the price of specials. I had an average tasting scallop appetizer as a special which I unwittingly paid $19 for. Don't order the fish stew. Not worth the price ($29) - it is mostly broth. Stick with sandwiches and other soups. Room service had good burgers and club sandwiches. The shop that sells sandwiches and pastries sold me a \"muffin top\" that must have been a week old (maybe older). I think I paid $7 for it. There is a sushi place that I did not visit and the Old Hickory Steak House, a Gaylord signature restaurant. I did not eat at Old Hickory in Orlando but have eaten at the one in Nashville - Steaks begin around $50 each, and salads/sides are extra at about $9 each. The safe in the room did not work and though I reported it, the safe was never fixed. You have to ask for soap & shampoo to be refreshed if you are staying longer than one or two nights. The lady who cleaned my room the last two days was really nice. overall, the hotel is nice but come prepared to pay pay pay."}
{"sentiment":2.5,"text":"This is a great location for this hotel, best thing is if you dont have any plans to go out you can relax in the hotel and still get the LA lifestyle. I stayed for one night and I was amazed at the lobby area. If I was not already going out I would have stay at the hotel and had a good time in their lounge. This is probably one of the few JW's out there that has a 20-35 year old atmosphere, who can blame them. I love the bathroom and the room itself the only down side was the tiny double beds in the room, did not really expect this for a JW but the rate was great. Had an issues with the air condition but by the time I got back to the room they set the temp to what i requested it too be ;-). keep up the good work. its 20 dollars to park your car over night, but for LA this is a deal especially Friday Night."}
{"sentiment":2.5,"text":"Great hotel for families or couples. Good accommodation, really friendly hotel staff to ensure you have a great vacation (seriously nothing is too much trouble for them). Good restaurant available. Nice patio area outside the bar to enjoy a meal or drink. Superb swimming pool with walk in beach type entry at the shallow end for children. There are lots of good restaurants to enjoy within easy distance of the hotel. For shoppers the premium outlet centre is easy to get to and for the disney theme park visits there is a free bus service to take you to all the attractions. If you want to travel to other parts the Lynx Bus service stops close to the hotel. The Walt Disney Marketplace is a short 10 minute walk down the boulevard. It's the real deal at the right price for a disney area hotel. Don't miss out on this one folks."}
{"sentiment":1.5,"text":"Innotel is a very modern hotel. Rooms are small but comfortable. Breakfast was not a highlight but the cleanliness of the rooms was."}
{"sentiment":2.5,"text":"We just spent 4 days in Rome and stayed at the Lancelot. We originally found it and decided because of TripAdvisor and it was all that was advertised. Great English speaking staff that provided maps and suggestions about getting around Rome and seeing all the sites. Rooms clean, beds comfortable, had the patio overlooking the Colosseum that was fantastic. Bountiful breakfast and close to all transportation and many sites. We will be back to this Hotel."}
{"sentiment":2.5,"text":"My beautiful wife and I stayed at this intimate luxury hotel in the midst of large overpopulated hotels. Le Reve is a diamond in the midst of these congested people clusters. Our Bartender Roberto makes the absolute best Margarita in Playa del Carmen. Gracias Roberto"}
{"sentiment":0.5,"text":"We booked a 4 night stay at San Moise but on arrival were taken to this hotel with no explanation. We were even told it was the same hotel! The first night was dreadful. The room was so small and the tiny window looked onto a wall. The bathroom was tiny and the shower didn't work. We asked to be moved but they said it would have to be the next day. Our second room was great - light and airy with room to move and a good bathroom. Breakfast was fine and the staff helpful. Location was perfect."}
{"sentiment":2.5,"text":"We have stayed at the Radisson for our first visit to Boston and it has proved to be a great choice. The location of the hotel has been perfect and we have walked most places from the hotel, or used the T with stations being a short walk away. We had a king room on the 22 floor which gave us a beautiful view of the city, it was large, clean and very comfortable. After a long day exploring the city it was great to spend a couple of hours relaxing on the sun deck, this outside space was a real bonus. The only downside to our visit was that on arrival after a long day travelling from Scotland we couldn't check in as the hotel's systems had crashed. However, we have to compliment the management who dealt as effectively as they could with this situation and ushered us to the bar so we could have a drink whilst it was sorted out."}
{"sentiment":1.5,"text":"My second stay and was not disappointed at my choice. The open atrium and glass elevators definitely give you the feel that you are staying in a 5-star but the price is quite reasonalble. Although the overall service was not on par with the Crown Plaza Deira my executive room was outstanding. Room service was very good and the Gem Garden breakfast buffet was outstanding, the \"Q\" Bar had a great neighborhood atmosphere with great pub food. The hotel is only a block from the Mall of the Emirates which is one of the primary reasons for choosing this Holiday Inn. It is about 20-25 minutes from DXB which was an issue for me. Will definitely stay a third time when in Dubai."}
{"sentiment":1.5,"text":"Aloha from Maui, It is a tradition every December to take a romantic getaway before the holidays hit full swing. Being a resident of Hawaii and a travel agent I like to visit a different island at least twice a year. This year we picked the North Shore of Oahu and stayed at the Turtle Bay. The perfect fit for this hotel is someone who doesn't mind a little rain (it normally rains here every day at least for a little while), who likes to travel off the beaten path and try local food and less touristy places. During the winter time they hold surf contests at Sunset beach when the waves are up. The weekend we stayed there was a big contest which can delay traffic a bit. Granted this resort is not for someone looking for night life, lots of shopping and shows nearby. If this is what you are looking for Waikiki on Oahu is a much better fit for you! This deluxe property has horseback riding, helicopter tours and lots of great places nearby to eat the best shrimp ever! Make sure and try lunch or dinner at Ola's right at the Turtle Bay Resort. Marie Glodt Travel to Maui"}
{"sentiment":-1.5,"text":"My friends and I while searching for affordable lodging for our 3 night stay in the Big Apple came across the Carter Hotel or Hotel Carter on the internet. Realizing that a $100.00 per night room in Times Square wasn cent cent t going to be the Waldorf we asked ourselves cent How bad could it be???? Well how about vile and dreadful. Upon arrival at the Carter we were greeted by foul smells, filthy carpet, interesting d copyright cor and an inattentive staff (can cent cent t say I blame them considering the hole they work in and the crook they work for). After paying for your stay in full (try and get your money back) you are charged an extra dollar for the room key. That cent cent s right you pay $100.00 for the room and then an extra buck to get the key to it. Now if you request an upper floor room you will hopefully avoid the rats/mice. However, this is a gamble if there is a fire as the fire detector is in the nightstand drawer next to the bed. Everything about these rooms is disgusting. I am not being vengeful or picky they truly are disgusting. The carpet, curtains and walls (if the plaster is still in tact) are filthy. The bedding is threadbare and barely tolerable as you hope the sheets have at least been ran through a washer. There was no screen on the window (which actually helped air the place out a little). The bathroom was disease carrying scary. Seriously who knows the last time it had ever been cleaned. There was hair and a used Q-tip on the floor. There were dirty towels hanging on the back of the door, used soap stuck in the drain and mold on the barely hanging shower curtain. We had to get our own clean towels from the front desk as our room was not attended to once during our stay. We also asked for wash cloths but they don cent cent t have them. Two things the cent Carter cent 1/4 does have going for it cent its location and the fact that it cent cent s cent guests cent 1/4 will never forget their stay."}
{"sentiment":-1.5,"text":"We stayed in the Park Hotel in December of 2005. Even after this time I still can't get over how bad it was. My wife and I stayed with another couple who we were travelling with in the very bottom room of the place (it had two double beds). Our first impression was VERY LOW BUDGET, but we had accepted it would probably be cheap and nasty when we booked - and we had decided the location was worth the risk. I can still remember the room and its problems even now. I get a chill down my spine thinking of it. Here's a list of what was wrong: 1) My wife pulled back the bedsheets and found a used band-aid. So much for clean sheets! We slept in sleeping bags instead on top of the bed. The beds were also awful. I'm sure they must have been on Noah's Ark. 2) Our room was right below the entrance. Every time (lasting until 2am in the morning) when someone entered the hotel above us, we were all woken by the creaking floor above. 3) The shower/toilet/basin made it possible to simultaneously shower, do a #2 and clean your teeth at the same time. Not that we did, but it was the first (and only) such bathroom where this would be theroretically possible that we have seen. 4) On the subject of the bathroom - a furry mould grew in it, and water leaked out of it into the room at the rate that the Thames River discharges into the sea. 5) The TV was precariously placed on a wardrobe. I refused to sleep under it because I felt that either the TV would fall down, or the wardrobe would collapse - either case leading to a visit to the Royal London Hospital if it happened. I was frankly amazed that the TV was in colour given its age. 6) Some rude staff. One of the staff members would abuse his cleaning staff in front of guests for being 2 minutes late. Very unprofessional, and also uncomfortable. 7) Stairs down to our room were so narrow I had to go down sideways. I am not overweight. The width of the stairwell would have been approximately 40-50cm. So far... 7 points against. The only plus is the location. We did stick it out for our full 5 nights, though, as we didn't have the money to book a better place. I'm not quite sure what ill effects I suffer to this day after staying there - but I'm sure there must be something. No one could stay in a place like that and not pick up some disease/fungus. Oddly enough one staff number took a liking to us. He even referred to us \"Ah my friends from number 1\" (our room number was 1). I suspect that may have been because we set a record for the length stayed there, and he thought we might give the place a glowing review. He is sadly mistaken."}
{"sentiment":-1.5,"text":"The Hotel room was dark and dingy, and the curtains badly need cleaning. the whole place is clearly overdue refurbishment. The rooms were noisy with very poor sound insulation - I could even hear the rooms next door turn their light switches off! In addition, there was a strong smell of tobacco, despite the fact that the Hotel is meant to be non-smoking. Elevators were inadequate, and a number of them were not working. No seating available for client meetings. Very poor value for money all round. The location is great; shame the place is such a disappointment."}
{"sentiment":1.5,"text":"This hotel manager saved our trip! We arrived at the hotel totally dejected, since our most important piece of luggage containing wedding clothes and gifts had not turned up at the airport, and the personnel had no idea where it was. We were leaving early the next morning for another city and despaired of ever seeing it again. The hotel manager, Gijs Schelvis, telephoned, used the computer and worked literally hours until he located it, and the next morning we retrieved it at the airport. Without his help, our trip would have been a great disappointment, to say the least. He was quick, efficient and relentless in helping us. In addition the small, cozy hotel was very clean and attractive, in a quiet little town about 20 minutes from the airport with a free shuttle to and fro. The room was very small but comfortable and after all, this is Europe! I recommend it."}
{"sentiment":0.5,"text":"This hotel was fine for one night. The front desk clerk at check in was very friendly. The elevators were beat up. The room was average & showing wear but as in the title basically a decent bargain for a one night stay before moving on to an upgraded hotel. We felt safe and it was really just a place to sleep and shower. The free breakfast offered a decent selection but it was crowded with lots of kids (to be expected at a hotel near Disney parks) and we had to take our food back to the room due to no table was available. The location was easy to find and plenty of places to eat in the nearby area as well as other tourist attractions."}
{"sentiment":2.5,"text":"The view was amazing, the room was so clean and cozy, and I love the availability."}
{"sentiment":-0.5,"text":"This resort is the furthest thing from a 4.5 star that you could possibly imagine! It's a 2 star at best. Occidental is the worst resorts around they were good but that is lost now. Wound not go back, The management was nasty, unprofessional and dismissive. It took 3 or more calls to get them to do anything. 1. There is no thermostatic control of the air conditioner, its on the wall but it doesn't work. I found that if I left the air on during the day when we were out and then turned it off at bed time and just left the fan on it was fine. If you forget to turn it off before bed, you will wake up in a meat locker. Tried three times to get fixed and once to get room changed. Sorry for the next person still not working right. 2. No batteries in keypad for webtv ,Needed to get email from home. To get 4aa batteries took 3 hours , two phone calls and trip to the desk. 3.Safe was broke. Lock not working More time to fix. The stress of this experience was absolutely unnecessary I have been to this area 7 times To many good places don't stay here Good points staff, food, grounds and there beach area man made but nice. Would be a nice place to stay if you did not have to have to mess with the problems"}
{"sentiment":1.5,"text":"Check in reception is in neighbouring hotel, Locanda Antica Sturion (bad smell in this reception). Rooms in Locanda Ovidius are on 1st floor - there is no lift, Sitting room with balcony has STUNNUNG views across the Grand Canal - beuatiful day and night. Breakfast is in Locanda Antica Sturion. - One floor above the sitting room of this hotel - there is a lift to the second floor. Breakfast room has view over Grand Canal and balcony as floor below. Rooms very hot ( we were there in February) Meats, cheese, toast (which launches out of the two toasters!), cereals and packed croissants/brioche provided a very reasonable breakfast 8:00 - 10:00 Fridge with mini bar can be used for own drinks. Beds very hard, room & en-suite a little dated but very clean. Clean sheets & towels every day, TV has no English channels & very unstable on bracket. All staff very courteous. Would recommend to all and will stay again if we return, V Good value for money. WI fi only included if you book with hotel direct. .."}
{"sentiment":-1.5,"text":"Booked the hotel as part of a conference. Conference food very bad, raw chicken, raw steak! The latter I could cope with but not raw chicken on the bone! Hotel Pub food not much better! How can they ruin a hamburger! and it took 35 minutes to arrive. Draft beer in the hotel pub very expensive at $7-00 each, but I am told California is expensive! Rooms nice, but bathroom tiny! At an average rate of around $250 plus lots of taxes I would stay away!"}
{"sentiment":1.5,"text":"The street outside the hotel looked very dodgy, i would not fancy walking around the area in the small hours especially for women. The hotel itself is great, very clean and bright in contrast to outside, the reception staff speak perfect English and are only too happy to help, the breakfast was excellent, with plenty of fruit, rolls, cold meats and cheese available, a wide selection of cakes was also included. There are loads of small shops and restaurant/bars in the street and if you turn left outside the hotel and walk toi the end of the street, take another left and you are at La Rambla easily within 7 - 8 mins. Barcelona has loads of things to do and this is a great base to explore from being within a few minutes of a Metro station which is a great method of getting around the city. Overall i would reccommend the Acta 40 but as the lift frequently broke down and we were on the 5th floor it was a bit of a pain. If you have mobility difficukties i would phone the hotel beforehand and request a lower floor room."}
{"sentiment":1.5,"text":"We stayed here for 7 nights and found it to be a very comfortable, convenient place to stay. The room had free, fast wi-fi which is a high priority for us. (Not just in the lobby). The staff spoke English and was helpful with requests we had. They looked up the train schedule to Girona for us and they even placed a local phone call for us to find out some information we needed. The room was spacious with a king sized, fairly comfortable bed. I do wish they had a chest of drawers for unpacking. There were only 2 small drawers and some shelves and a hanging area for clothes. The bathroom was well equipped and clean with a great shower, plenty of hot water with good water pressure. There is a safe and a refrigerator in the room, but no clock. We had a room on the 8th floor with a view of Sagrada Familia. The room was quiet and there were blackout curtains (great for sleeping in). We did not have the breakfast. But as others have said there is a market a block away. It opens at 8am and closed fairly early in the evening, not sure what time but it wasn't open late a night. As many others have said, the location is in a relatively quiet area (Exiample) but just a few blocks from the Girona Metro stop and a 10 minute walk to the Passeig de Gracia Metro stop. By the way, the Metro in Barcelona is the best metro we've ever encountered in all of our travels to many major cities! It is cheap ($1 per ride compared to $2.25 in NYC), extremely reliable and we never waited more than 4 minutes for any train. There is even a timer letting you know when the next train will arrive and it was ALWAYS accurate (or quicker!). We found the T10 ticket to be the best bargain. 7.70Euros for 10 rides and both you and any one you're traveling with can use it at the same time. Buy it in any train station and at the airport. We never felt unsafe in this neighborhood even late at night. If we went back to Barcelona we may stay in a busier area in Barrio Gotic or Barceloneta just because there would be more to do at night very near the hotel, but if you want a little quieter area, than this is for you! We would have loved to have stayed at one of the chains others hotels (Jazz Hotel) but it didn't fit into our budget. The Europark was a good value. Definitely recommend this hotel."}
{"sentiment":1.5,"text":"The front desk staff made me feel like royalty - I can't say enough about them. Very friendly and accommodating. And the Oasis suite was one of the best room values I've seen in more than a dozen years of regular travel to San Francisco. While the \"old bones\" of the hotel are still apparent, Larkspur has done a great job making the Abri a modern boutique hotel. Plentiful hot water and sleek modern fixtures in the bathroom, flat screen TVs, clean, comfortable bed, comfortable furniture and free Wi-Fi made the stay infinitely more pleasant. I looked forward to \"coming home\" every night. There were only two things that marred my experience: One was the street noise, and I think this was exacerbated by the location of my room (a two-room corner suite overlooking Ellis and Cyril Magnin). Loud sanitation vehicles and other heavy machinery woke me almost every night. I was told by the front desk staff that this is an issue that they are aware of, and that they are apparently going to be upgrading the windows with better soundproofing in the future. There was also one incident in a six day stay - never repeated - where housekeeping forgot to straighten up my room (the front desk staff made sure I had fresh towels sent up, which helped)."}
{"sentiment":1.5,"text":"We booked this hotel on Expedia and payed about $30 for 1 night. We were staying at another hotel but because we wanted to go up in the tower it was cheaper to book a room with free tower entrance then buy 2 tickets to the tower. Crazy? Yes it is but we didn't mind, we got to try out another hotel for a night ! The Stratosphere is located on the north side of the strip, you could say its the end of the strip. This location has a couple budget hotels/casinos in the area, Circus Circus, Sahara and the Riviera. All these hotels cost about $30/$45 for one night and we've stayed in all except the Riviera. Stratosphere has by far the best value. We were really amazed by about our room luxury and view. The atmosphere I liked less, when I go to vegas I like it to be old skool dirty vegas. Cheap buffets, girls dancing on the game tables and beer for $1! So if that's what you're looking for I you will not find that here... I read some people's reviews here writing it's a bad neighbourhood. I guess that totally depends on where you come from. Compared to many other big cities I have visited this part of Vegas, around the stratosphere, is like Disneyland. Basically the entire strip is one big 24 hour theme park and you do not really need to worry about your safety as long as you stay on the strip. This place is not far from the Gold & Silver Pawn Shop which features in Pawn Stars on History Channel. Just a few minutes north from the stratosphere. And it's located right next to the Bonanza, world's largest souvenir shop! Parking is of course no problem, parking in las vegas is never a problem. This city is designed to drive from one casino to the next."}
{"sentiment":2.5,"text":"1 week with my girlfriend in paradise. This trip was exquisite from start to finish. Great service from check-in to check-out. Every single server in each restaurant was incredibly accomodating. The wait staff at the pool and the beach were so attentive I may need to enter a detox program. Incredibly professional service and unlike any other caribbean resort I have ever been to. Food was oustanding, fresh with lots of choice and professionally prepared. Beach and pool were great whether you wanted quiet, raucous, romantic, or restful. We will be back - no doubt. This is the gold standard by which all others will be judged."}
{"sentiment":-1.5,"text":"Well on arrival late at night, we got our room, it really had a bad smell in it..........but when you arrive after midnight there is not much you can do.............the hotel offered breakfast.........the facilities were very bad, eating out side in the cold, there was no dining room to sit in................not enough tables outside for guests.......so if you are going make sure you wear a warm coat for breakfast....it was freezing standing eating cereal resting our tray on the bin!!!!!!! On Booking out I had a telephone bill to pay.......my last 20 doller bill and a bundle of change which was 2 dollers 8 cents........which had to be counted by the clerk at the desk he was not to pleased, he had to count this money...imagine.........the hotel provides a coutesy bus to the airport.............remember courtesy!!!!!!! I thanked the driver for helping me with my bag..................but unfortunately I had no change to tip him, he looked at me in discust.. ..and said 'well is that it No tip?'.............In all the years i have travelled to the US I dont think I have been treated rudely or stayed in not a nice place.........but I suppose there is always a first time........is this whats a head of travellers...is it to do with the credit crunch...........I dont know, but i do know i will not be staying in this hotel ever again. Oh and by the way if the manager of the hotel reads this please speak to the drivers of the courtesy bus, have some thought for the travellers what if they had been travelling because of a family bereavement, and maybe not thinking to tip the driver.....how rude to ask, maybe they should think before they open their big mouth."}
{"sentiment":1.5,"text":"We are just back from a five night stay at the Edison.After reading the reviews we were a bit nervous about staying there. Well we had nothing to worry about. The room was great.The bathroom was in need of a little attention ( re-grouting ) but everything else was fine. A super hot shower, clean towels every day and a powerful hairdryer. The location is fantastic - so close to times square.We were on the seventeenth floor and were at the back of the hotel so heard no noise. There was no view from our window but who goes to New York to spend time looking out of the hotel window. Just go out of the back door of the hotel and cross the road and you can get great half price theatre tickets. You maybe have to spend and hour in the queue but its well worth it. We got fantastic seats for the shows six rows from the front . The foyer is beautiful, the furniture could do with re-covering but it adds to the art deco charm. Overall our stay was fantastic and I would definitly stay at the Edison again!"}
{"sentiment":0.5,"text":"Great value for a very expensive city For what you pay at the Monarch you are getting a great deal. I have stayed at many hotels in San Francisco and found the Monarch much cleaner than rooms where I have paid 140 a night. The area isn't the best but you really don't spend a lot of time hanging around the outside of the hotel.I only ate breakfast in the little cafe but it was good food at reasonable prices.The room I was in didn't have a clock, which was kind of a pain but I worked around it.I didn't have a car to park which was good because I don't think it would be the safest location to leave a car outside.All in all a nice place."}
{"sentiment":1.5,"text":"We were in Vegas celebrating my parent's 50th anniversary with family. We all agreed that the Trump was a great place to stay. It was just 2 blocks off the strip but offered a luxurious oasis of calm after the hectic pace of the Strip. Not having a casino was a plus - no smoke and you didn't have to walk a mile through the hotel to get to your room. Service was friendly and the concierge helped us out with show tickets . Breakfast was yummy, a little pricey but you got alot and it was presented beautifully. Only a few negatives...some rooms had a problem with water temperature ( either too hot or too cold ) and we really couldn't utilize all the amenities to justify the resort fee. All in all, we had a great experience and would stay there again !"}
{"sentiment":2.5,"text":"We were lucky enough to discover this great neigbourhood and the cute Relais St Jacques. Close to major sites and transportation, well decorated decent size rooms, helpful staff makes you feel at home. We stayed in room # 502 with a lovely view on the Pantheon."}
{"sentiment":2.5,"text":"We recently stayed at the Boxcar Willie Inn and I will never stay anywhere else ever again!!! The rooms are VERY nice, the pool is wonderful, the free breakfast is great and I've never met such kind people as the ones that run this motel. They were so sweet to give us a great deal on our room rate since I volunteered with the Joplin tornado relief effort. We took one of the tornado survivors on vacation with us and the special treatment she received from the staff at the front desk (especially the manager!!!!) was wonderful! I've been coming to Branson since I was a child and continue to visit at least once a year. I have stayed at MANY different motels, but this one will be the only one I ever stay at in the future!!!!"}
{"sentiment":2.5,"text":"for those who enjoy to be pampered showReview(1490510, 'full');"}
{"sentiment":1.5,"text":"We stayed at this hotel last November together with another couple. The room was fine, carpet a bit dirty and full of lint but besides that everything was OK and clean. Loved the location, close to many of the hotels with loose slots and many great restaurants. Tried many of the buffets and found the Main Street Hotel Buffet to be our favorite. Found another restaurant at the Plaza with awesome prime rib dinner for 7.95. Was great. Enjoyed the Freemont Street Experience and the evening bands. Great shops within walking distance, everything half the price compared to on the strip. Walking distance to the bus stop. For five dollars per day you can ride the bus for 24 hours. Did fairly well with the VLT's. Wish the employees would have tried harder with bringing the drinks while we gambled, we usually tipped one dollar minimum per drink. More if they returned more often. Booked a day trip to the Grand Canyon, was enjoyable but a bit long. Still worth the time and money. A must see for anyone who has not seen it. We would stay at the Fitz again in a minute. Only had the breakfast buffet at Molly's, was great. There's also a Krispy Kreme and a McD's in the hotel. Had no problem with the elevators. Have a great time in Vegas!"}
{"sentiment":0.5,"text":"Beautiful Room worth upgrading to to DeLuxe on upper floors as noise from bars could be a problem. The room was serviced twice a day. Strangely during our stay a vacuum cleaner was left propped up in the corner outside our room odd in a 5star hotel. Think the cleaner should be encouraged to put it away. Breakfast food selection good but tables crammed together, one morning we were put into side room which had only one waiter and a senior waiter who's only role seemed to be to then fill up the room with families service was dreadful and even after we got up went to the main dining room to find a waiter we still waited ages for coffee. Beach furniture needs a makeover many sunshades broken but beach staff very helpful. The beach was lovely to walk along and we noticed other hotels offered better garden facilities. Beers cost 8 each!! and the prices in the Italian Restaurant were crippling for a plate of mushroom rissootto (rice & mushrooms) we were charged 14 each pizzas were 30, water was 4 a bottle. We were lucky as there was mimimal building going on so very little noise intrusion. from this. The staff were very pleasant and the pool was lovely but not sure we'd choose this hotel again."}
{"sentiment":-1.5,"text":"Location great otherwise you a a complete burden for the hotel and its staff . Took ages to check in about 40 min queue . Staff typical NY rude , rooms VERY basic and not that clean , desperate to be made over ."}
{"sentiment":2.5,"text":"I have nothing negative to say about the Comfort Inn. We stayed there Aug.7 thru the 10. Our room was on the 4th floor ocean front. The room was clean and well supplied every day. Everything worked and we did have a microwave. My husband especially liked having a separate seating area with a sofa and coffee table to watch tv(which had many channels including HBO) and a wall safe. The staff was coutreous and friendly. There was always a parking space in their lot. Breakfast was more than enough and well stocked to get you started for the day. You could eat out side or take it back up to your room and eat. If you wanted a hot breakfast you could eat out or make it in your kitchen. If you didn't feel like making coffee you could always fill your coffee pot in the lobby and take it back up to your room. There was an ice machine for your use. Our grandsons loved the pool. It was clean early every morning. The location was great not to far from the amusements but far enough that it was quiet. The price was reasonable for ocean front in Aug. It was a great vacation in fact our grandsons asked if we could stay there again next year."}
{"sentiment":-1.5,"text":"I booked 2 non-smoking rooms 12/28,but called them ahead saying that we are running late,will arrive little late.When we arrived at 7:00 PM,we were told only smoking rooms are available.We were not ready to take the smoking rooms,so they told us to wait for 1hour for the non-smoking rooms to be cleaned.We waited for 1 hour and 30minutes,when we checked the status,person in the front desk told us to wait for another 30minutes.Then checked the status again,they asked for my mobile #,so they can call me once the room is ready.Its almost 2hours past,i talk to the manager,he said the room cleaning could take upto 4hours.Then i asked them to cancel my rooms and refund the money back,the manager went in and came back saying wait for 30minutes,if its not ready by then we will see what we can do.Finally i got my non-smoking rooms ready but after waiting for 2hours and 30 minutes.I will never go there again. 2days ago 12/26 i stayed in monte carlo,that place is very nice and $20 more than Harrahs."}
{"sentiment":2.5,"text":"My family and I were very impressed with the Branson Meadows condos. We had never stayed in a condo before, and we really enjoyed it. The condo was well decorated and had all the latest appliances. We rented a 2 bedroom, one of the bedrooms had a king bed and the other had 2 twin beds, perfect for our 2 kids. We enjoyed the 3 swimming pools and shuffleboard. I used the fitness center which I thought was equipped wtih state-of-the -art equipment. Branson Meadows was beautiful, waterfalls, foilage, and stone walkways. They also had excellent security. My only complaint was that we could hear the people above us, which kind of disturbed our sleep. I still would not hestitate to stay here again."}
{"sentiment":2.5,"text":"Rooms were clean, staff was helpful and polite. Would recommend it as a conference center for meetings."}
{"sentiment":-1.5,"text":"Our stay at the Amsterdam court was completely unsatisfactory! When we got back to the hotel we were told that we had one double bed and a cot. Which is not what we paid for, we paid for a triple room(2 double beds). We told them that it was not satisfactory and nothing at ALL for us was done for us. He told us that when you book through a third party that the hotel does not have control of which rooms they have reserved. We found this to be a big lie...Since we did not know what to do we took the room for the night...went to the room and it smelled like stale smoke and was the size of a shoe box. the cote was right beside the front door and infront of the closet. Which meant we could not hang up our clothes. Called the front desk and they gave us another room which was even smaller than the first. The cot went right infront of the door and the bathroom. Called down once more and talked to the manager and she told us she would put us in a king size bed and a cot. We get to the room and the bed was a double...it was the size of the first room minus the smoke. At this point I made a collect call to my travel agent and told her the story and she tried to help us as much as she could by talking to the supplier. Basically she said for the night we could not do anything. We were told to go and talk to the manager in the morning. We went out that night when we got back at around 1:00am we unfolded the cot and I sat at the end of it and I fell off because it was broken. We Called down at the front desk and someone came and took the cot, and gave us another one 45 minutes later. It was very uncomfortable the springs could be felt so the 3 of us sleep in a double bed!!!! with some of our body parts hanging off the bed in order not to crush each other. Saturday morning we went downstairs and asked for the manager and we were told that he worked last night. So we asked to be moved to there sister hotel. If we did not ask to be moved we would have been stuck for the whole weekend in that room!!!! The hotel did not even recommed this option to us. I will NEVER AGAIN stay at this hotel and would not recommend it!"}
{"sentiment":0.5,"text":"We went as a group and someone had already picked the location - otherwise I would have gone elsewhere. The pool was the main reason why we stayed at the Mirage, and it did live up to the bargain. Be prepared to set wake up call for 7:30 a.m. to be in line at 7:40 a.m. for when the pool opens at 8 to claim your spot by the pool. It fills up fast. We found it humourous to see people come down at noon and expect to find a spot for their group. Apart from the pool, the hotel was adequate. I could tell it was a grand hotel of it's time, but it shows its age. Also, note that your room key will advertise free entry to JET club in the hotel, as long as your are in by midnight thru Friday. Mind you, you will be kept in line until 12:03 a.m., and the cashiers will show no mercy... it's past midnight and the 70 minutes you waited expecting to be let in gratis -- ha ha -- $30 !! The location to Caesar's was great. Check out PURE."}
{"sentiment":1.5,"text":"This hotel is in a perfect location for exploring Paris by foot, being smack bang on the Champs Elysees. Given the city centre location the bedrooms are of a reasonable size - certainly not massive but big enough and with excellent beds. Our room over-looked the foyer which can sometimes mean the room is poorly ventilated but in our room the A/C was excellent...whisper quiet as well. We certainly couldn't hear any noise whatsoever from the foyer which was two floors below. One word of caution and perhaps not much of a surprise, but eating in the hotel is very expensive. Budget on spending 30 euros per person for breakfast and even more for lunch and dinner. Drinks are also very expensive - 10 euros for a hot chocolate for example. The hotel staff are very friendly and overall I highly recommend this hotel."}
{"sentiment":1.5,"text":"I stayed at the Devere for two nights and really couldn't fault the place. The room was a good size with a decent ensuite and a nice new flatscreen tv. The staff were excellent and the location is fantastic; close enough to the station yet far enough from late night revellers. The best thing about the Devere (and I really shouldn't be letting you in on this because it'll be booked out the next time I want to stay there) is the price. A hotel room at hostel prices!!!"}
{"sentiment":1.5,"text":"The location is unbeatable! It is between San Marco and Rialto Bridge, which means one can walk around Venice and go back to the hotel for a quick rest at anytime. The hotel is also close to brand-name stores for those interested in shopping. However, the proximity to major sites also mean that the noises on the street can be heard in the rooms. I was waken up several times one morning because of all the noises from the street and inside the hotel. I consider my room to be basic. Unfortunately, unlike those of previous reviewers who had posted pictures here, my bathroom had not been updated. As a result, Bonvecchiati felt more like a 3-star hotel. Perhaps because the food in most places in the touristy Venice was horrible and unjustifiably expensive, the breakfast buffet included in the room rates at Bonvecchiati stood out. The freshly brewed coffee was delicious! The restaurant staff were also very friendly."}
{"sentiment":-1.5,"text":"Sad Sad experience. We pre paid our stay here which promised free internet. Upon checking in, they told us internet was NOT included. The first room we were place in had marks all over the walls, and the internet outlet was destroyed by either a previous guest, or, some other force of nature (wires hanging out of the wall). They changed us to another room, told us they would comp our entire internet for entire stay, yet, we were billed for internet upon check out. We approached management who went on to \"grill us\" about who \"ok'd\" the comping of our internet, blah, blah, blah, requesting documentation, when it was already placed into the system by the other manager.The management seemed to be disinterested, disconnected with its guests. Most of the staff had a hum drum poor attitude as well. My advice, steer clear of this place and find a hotel that has descent customer service."}
{"sentiment":2.5,"text":"This is a very nice hotel with a \"lazy river\" to float on for hours as it meanders its way around the property with several pools. Great way to relax."}
{"sentiment":0.5,"text":"A friend and I stayed here in march. The hotel is next to times square and central park so you couldnt want a better location. The staff were not helpful and the service was terrible. The bedrooms needed some attention, they hadn't done a good job of cleaning up after the last guests as there was food on the floor! The blind in our room was broken so we couldnt close it and the curtains were display only so couldnt close those either. The bathroom could have done with a clean too! By the end of the trip me and my friend boths had bite marks so the hotel should review the beds too! I wouldnt stay here again."}
{"sentiment":1.5,"text":"Only moderate property that allows 5 people in a room. We spend every waking hour in parks, so prefer not to spend a fortune on a resort we are not utilizing. This is our second time at this resort. Rooms adequate in size, concierge helpful, front desk is ok. Food court good enough with good selection. Bus waiting areas easy walk-definitely would stay on property vs off property hotel. Can't beat Disney customer service. There was a told of 18 of us. Our rooms all in a row. Was a great trip"}
{"sentiment":-0.5,"text":"Dumpy rooms. The grounds were beautiful but the rooms left a lot to be desired. In it's time I'm sure it was a nice place. The rooms smelled like mildew and were basic. For some reason the hotel put a $5,000 hold on my credit card and it has not been resolved a week later. I would not stay there again."}
{"sentiment":2.5,"text":"This is a charming boutique hotel located near the University of Washington. The staff was very friendly and helpful, the rooms are clean and the beds were very comfy. We would definitely stay here again during our next visit."}
{"sentiment":-1.5,"text":"We booked via the hotel website which included some complementary items. The hotel was chosen as my Wife loved the look of the pool area on the website. On arrival reception was unfriendly, the fact that there was no doorman or even porters surprised me considering they claim to be 5 stars. The receptionist was frosty to say the least. The room was ok although decor is bland and unimaginative. WE headed for the pool expecting something out of this world, what we got instead was a pool area that was half closed and no deck chairs available. The pools that were opened were basic and uninspiring to say the least. Reminded me of one of those hideous holiday camps for families you see Brits go to in the south of Spain. In fact these were even worse. The chairs had no padding and the whole area appeared dilapidated. We stayed at a Best Western for a third of the price a few days earlier and that was way better. Included in our package were 2 free tubes for the pool. (They apparently have a river that you can float down). These were not available as this section of the pool was closed. We complained and were simply told tough luck. My concern was that this is false advertising, having purchased a room you are enticed by the additional items, promised as part of the package I mean if you buy a car and the dealer says he'll throw something in for free that he/she doesn't deliver you complain, right? What made matters totally worse is that the customer service people didn't care at all. This hotel is like a giant poorly managed cruise ship that rips you off. To top it off the $35 credit towards dining also given as part of the package also did materialize. I am currently in a dispute with management to seek reimbursement. DO NOT book a room at the MGM Grand; I am positive there are places a million times better in Vegas."}
{"sentiment":2.5,"text":"This was our second visit to Harbor Court, and this time we stayed 4 nights (the first time we stayed one night). It is a wonderful place to stay, located near so many of San Francisco's sites. The staff is helpful and friendly. We also enjoyed visiting the Farmer's Market on Thursday and Saturday mornings, just across the street. Harbor Court is clean and quiet, our two top requirements. We love the location, it is within walking distance of Fisherman's Wharf, cable cars, Ghirardelli's Chocolate Company, AT&T Park, and the Bay Bridge. We also enjoyed the nightly wine hour as well as the delicious morning coffee each day. This time we splurged and went to the YMCA next door for a workout, it overlooks the bay. Working out with a view was a pleasure. Overall, we highly recommend Harbor Court. It makes visiting San Francisco a double pleasure, living in a comfortable hotel as well as being within walking distance of so many popular attractions. Check it out and I'm sure you'll agree."}
{"sentiment":2.5,"text":"We stayed 3 nights at the Vdara from the 23- 26 Oct. The Hotel was superb, very swish, made you feel like a celebrity. The view from our room was well worth all the planning and we did do an upgrade($40 tip) at check in to get the premium veiw of the Bellagio fountains. The best thing was it doesn't have a casino and is non-smoking, a haven to get away from it all after you've had your fill of the strip.The only negative thing is it is back from the strip and there is a bit of walking to get to the strip thru Bellagio (not good in high heels). We wished we had longer there though to have tried the spa treatments & amenities. Highly recommend for a couples retreat."}
{"sentiment":1.5,"text":"I stayed here for a few nights on a europe trip - being I was travelling a lot I had to budget somewhat but am fussy with hotels this was the perfect match (usually i stay 5 star if I can) - the cleanliness and modernism felt like an expensive hotel but the price was camparatible with a 3 star hotel u wouldnt want to stay in bottom line comfy bed modern clean friendly Parisian pleasantly surprised I love Montparnasse it makes me feel like I live in Paris as opposed to a tourist trap very close to Galleries Lafayette and a major train station once u navigate around but u will need to take transport but u are going to have to for the price pay and its easy and fun stay here if U are on a 100-15ish euro budget for sure cant go wrong"}
{"sentiment":2.5,"text":"The Fairmont chain is noted for their historic properties in world class destinations. What we experienced this weekend at the Seattle property was much more than a nice location in a well maintained grand building. It was service and embracing as a guest we rarely, if ever have tasted the likes of before. From the moment we arrived to the shutting of the car doors by the doorman our interactions with the staff of this property were exceptional. Never did we feel like the great service was contrived or put on. It was warm, engaging, thoughtful and delicate. We also had an over the top experience at The Georgian which is a review unto itself. Food, service and atmosphere on a true grand fine dining level. I highly recommend taking it all in at least once, but I also think that once you do you will be back for more. It just that great."}
{"sentiment":1.5,"text":"We have stayed in this hotel for 2 nights. The hotel is very nice, clean and conveniently located on Av. Daumesnil, just in front of \"Porte Doree\" metro station (line 8). The journey to the city centre takes about 20 minutes. Our room was located on the second floor. The room was not big, but had all the necessary, perfectly clean and bright. Good beds and great big duvet. Bathroom was small, clean and adequate. No fancy shower gels but shampoo and soap available. Hotel is right on top of the metro and in the evening you can sometimes hear the metro pass below. We didn't have breakfast in the hotel, but you have plenty of choice around: there is a typical boulangerie just across the street. For fast food lovers McDonalds is also there, close to the boulangerie. Regarding the elevator, that a lot of people was writing about, it was really amazing: the smallest elevator we have ever seen. We did not have the necessity to use it and we have took it only for curiosity. The only negative point is the noise: you can hear the metro and the Daumesnil avenue is quite busy in the morning and an night. If you proceed from a quiet location and are used to quiet street, bring earplugs. We would stay in this hotel again when in Paris as we loved the neighbourhood, it was close to the metro, and had great value (the noise on our opinion is the only negative point)."}
{"sentiment":2.5,"text":"A wonderful Winter Vacation My husband and I just spent a week with friends at the Iberostar Punta Cana in the Dominican Republic. It was everything that I had hoped it would be. We were amazed at how quickly we breezed through the airport. In no time we found our Apple Vacation Rep and we were boarded on our bus headed to the resort. The airport was only about 30 minutes away. Check in at the resort was just as easy. Both couples were upgraded to jr. suites. They were really nice with plenty of room. Our suites adjoined which was great for visiting in the evenings. Breakfast was our favorite meal. There was a variety of startches.....pancakes, french toast, pastries and fresh baked breads. There are several areas that serve lunch and we tried them all. Our motto was never go hungry. We spent from 9am to 6pm each day on the beach. The beaches are beautiful. Early each morning, one of the guys would head down to see the sunrise and to reserve us a cabana so we could have some shade in the afternoons. You could get fresh beach towels by the pool whenever you needed them. We couldn't believe how clean everything was. There weren't even any leaves out of place. The wait staff, the maids and the grounds crews were all very friendly and always anxious to help. There are many activities during the day held on the beach or in the pools. I didn't look for fault with anything on our trip so I was very pleased with the selection that we made. If you are looking, you can always find something to complain about. I would recommend this resort and I would go again. It was a wonderful vacation."}
{"sentiment":2.5,"text":"South Point is all thumbs up. I read a lot of the reviews about the Hotel and Casino before I booked it and was pleasantly pleased with my choice. The rooms are very nice, clean, and quiet. The swimming pool area is very nice, but there is construction noise close by with the hotel currently adding additional rooms. We tried two of the in-house restaurants and we were pleased with the service and quality. The parking garage is covered and free, so is the shuttle. The only extra I over-looked is wireless internet service - there is a fee to connect. All-in-all, if you don't mind being 5 miles south of the strip, this place is an affordable, convenient option. Happy travels."}
{"sentiment":-1.5,"text":"I had last minute work in London and had to travel down from Manchester the night before, the Langland Hotel seem a adverage, basic but a clean place to spend my 2 nights in Convent Garden. When i arrived i wasnt welcomed at all, the first thing that got said to me was 'how would you like to pay, cash or card'?when i paid the man just gave me a key and said my room number then watched me struggle two lots of stairs with a suitcase and a bag!! My room was DISGUSTING, FILTHY, SMELLY and the door didnt even have a safty lock!!As a 22 year old woman i was terrified, on my first night i was constantly woken by drunk men in and out of there rooms then a argument broke out next door to my room, i must of had 3 hours sleep that night and that was only because i manage to wedge the bed behind my door to make me feel more safe!! On my second night i was finally nodding off after trying to ignore all the noise wen i heard a rattling in my bag, when i turned on the light a rat ran out of it and under my bed, i was nearly sick...i then seen little bugs in the carpet!!I ran downstair to geth the receptionist to chane my room and he said 'Have you never seen a rat before'!! He then got me another room and once i was in it he started stroking my back and asking me if i was married!!IT WAS HORRIBLE!!!!I I ended up leaving the rotton place a 6.30am because i was so scared to even go to sleep at the thought of more rats, bugs or creepy men coming into my room!! Now im really ill in bed and i have no doubt tht i have caught something for the filthy germ ridden place!!! WOULDN'T WISH IT ON ANYONE!!!!"}
{"sentiment":2.5,"text":"The hotel was adorable and in a perfect location in the FQ. We never heard any street noise but we had an interior room with no window (cheaper option). It was a rather small room, but you're not spending much time in the room if you're in New Orleans anyway. There was a very nice breakfast with coffee and croissants in the morning. Above all, the staff was super nice and always helpful. I would definitely stay here again."}
{"sentiment":-0.5,"text":"Lobby smelt like an indoor pool Chewing gum on wash basin in room Postage stamp sized towels Only 1 bathrobe No room service between 1 & 5pm Not cheap, but with so many great hotels in NYC why go here"}
{"sentiment":2.5,"text":"We have stayed here half a dozen times or so and consider it one of the top choices in Miami. We have also stayed at the following hotels in Miami: Doral, Fairmont Turnberry, The Raleigh, Loews, Ritz Carlton Key Biscayne, Astor, Beach House Bal Harbour, Shore Club, The National, and The Sagamore. The Four Seasons is the best of those. It's location might seem off, but really is not. It's easy to get to South Beach, to Coral Gables, and to the Design District. I rather preferr the quiet location in the down town business district, even for leisure stays. The pool is great, as are the rooms. The staff is friendly, but not quite up to \"normal\" Four Seasons standards. Many maids, for instance, do not speak English. At the right rate, this hotel is hard to beat, and they often post specials on their web sites that are remarkably good. Sometimes you can also get a better rate by calling the hotel directly. But the overall best deal, you are most likely to get by booking throgh the Coral Gables travel specialist What A Hotel. In January 2008, throgh What A Hotel, we got a suite and a double at slightly more than half the price offered at the Four Seasons home page."}
{"sentiment":0.5,"text":"I have been staying at this hotel annually for the Texas vs. OU game. For the last several years both the condition of the property and the service have been getting increasingly worse. We were going to change hotels but the hotel boasted about the new ownership and all the money spent to renovate every single guest roome - i'm sorry the place again is worse - and the renovations clearly missed all of the 2nd floor. Carpets are filthy, sinks wont drain. The beds are really comfortable so that is a plus. The front desk staff is usually rude. As an example, i booked 3 rooms in my name for our group. Each person was with me at check in and wanted to transfer the rooms to their credit card. The front desk staff made this almost impossible. I finally had to threaten that i would deny the charges - then a manager appeared and they fixed it. The sign at the front says \"new management that wants to ensure a 10 rated experience.\" I just haven't seen it. For next years game, we will look for somewhere else to stay."}
{"sentiment":2.5,"text":"We loved our recent trip to Amira in Istanbul. The staff are excellent - very friendly and helpful. The hotel is a great, clean, comfortable, nice boutique hotel, in an outstanding location - just a few minutes' walk from major old city sites, and on a relatively quiet street. Incredible breakfast and very nice afternoon tea. We organized a couple of tours throught the hotel for our group of 9, and they were excellent - great guides and great tours. All 9 of us loved this hotel. They also have a greatjacuzzi. Good restaurant recommendations. Overall only great things to say and if we are lucky enough to visit Istanbul again, we'd definitely stay here."}
{"sentiment":0.5,"text":"Elegant, cozy hotel. Staff a little bit rude, but they were under pressure with a lot of people there in the small hall. Rooms are nice but maybe not classy like the prestigious name of the property. And too small. A junior suite is like a superior in other hotels in the heart of Amsterdam. Location could not be better."}
{"sentiment":2.5,"text":"We stayed at this hotel from July 3 - July 6 and we had a blast. This hotel was constructed September of last year. We stayed at a 2 bedroom suite. The room is very clean. The Kitchen is so complete. From utensils to pots and pans, plates, cups and glasses. The kitchen has 2 burners, microwave, full size refrigerator, coffee maker, dishwasher. Everything that you need. The Breakfast is awesome too. You can hardly find a hotel that serves hot breakfast. There's a lot of choices. eggs, bacon, sausages, bread, :make your own waffle, juice, milk, oatmeal, fruits and cottage cheese. They also have a lighted sports court where you can also play there at night. The swimming pool is clean. Also the parking is free, unlike other hotels in San Diego where you have to pay for parking. They have a laundry room and exercise room. The staff are totally friendly. There is a bridge there , walking distance leading you to a park. We had a wonderful stay in this hotel. They are very accomodating and very generous on everything. Check out time is 12N. We will surely come back to this hotel."}
{"sentiment":0.5,"text":"Excellent location (but no views to speak off), satisfactory rooms although quite small for a new hotel, with a modernist theme. The free breakfast, high speed wireless and laptop were a nice touch. The staff spoke English which was a relief because not many people do, despite the heavy tourist presence. On the average side were the small things such as tiny bottles of cheap shampoo, the aircon wasn't cold (and quite noisy) and breakfast (7.30 - 10.30) was not replenished. Get there by 9.30 if you want hot foods. Although there was a mini bar in the room it was expensive (Euro 4.80 for a small beer that sells for 0.50 in the supermarket) and there was no bottle opener to be had for love nor money in the whole hotel. Madrid loves their corked wine so this can be a problem: If you want to BYO and don't mind looking like a wino, ask the shop to open it before going home or buy your own corkscrew (although none to be had in the local supermarkets or souvenir shops! Despite the double glazing the lower floors suffer some traffic noise (particularly out the back where the road paving is lifting) The heavy internal doors all close with a slam so quite a bit of hallway noise too. The staff were reasonably helpful but not as good as some we have seen. So, not bad, and can't fault the location but not deserving of the five star rating yet."}
{"sentiment":2.5,"text":"Great Vacation I just returned from a five day stay at Excellence Punta Cana. From beginning to the end it was a great experience. The facilities were very clean and very kept. The employees were helpful and friendly. The food was very good and the atmosphere was enhanced by dressing a bit for dinner. No shorts or collar-less shirts. The activities group was busy every minute, from Spanish lessons, pool games to the nightly entertainment. By the end of our stay they remembered our names! All first class. On the down side not many excursions outside the resort, could be the time of the year, but the long trip to Santa Domingo was worth the time. The casino left a lot to be desired. Certainly no winnings to take home from there. Their website has a email a guest feature that was very helpful to me. My family was able to email me, free of charge, to keep me posted regarding a ill family member. All in all a great vacation. JT, Alexandria, VA"}
{"sentiment":-1.5,"text":"This is the first time I have stayed at a Hyatt, and it will certainly be my last. The location is central, but pedestrian traffic to/from Grand Central make the sidewalks outside the hotel very busy. It is a short walk from the NYAS Coach stop for services to LGA and JFK as well, which is convenient if you are trying to avoid using taxis. The hotel is expensive however, paying over $250 a night for what is an appalling hotel. I wouldn't want to stay in a regular Hyatt if their upscale property, Grand Hyatt, is anything to go by. The room, whilst relatively large, was poorly designed and did not use space efficiently, which resulted in an absolutely tiny bathroom. As some other reviewers have stated, you could barely move in there. Although there were two windows, due to the room looking over a courtyard/alley, there was very little natural light in the room, and the old, dull decor further assisted in making the room very dingy. The staff didn't respond to our numerous requests for maintenance assistance either. It is also a very loud hotel. We were woken up numerous times on several nights at 2/3am when groups of people returned to their rooms shouting loudly in the hall ways. But the creme de la creme has to be the $2 per bag charge when leaving your baggage with the (rude) concierge after checkout for a few hours - having just spent $1500 on your room bill, this is disgusting. With all the hotels in New York, there are plenty which are far superior to the Grand Hyatt New York, in fact, probably most New York Hotels. Don't waste your money here."}
{"sentiment":2.5,"text":"Great staff from check in, to house-keeping, shuttle drivers. did not find the casino smoky and it was being continually cleaned. Pool area great and eat in all food areas except steak house upstairs and all were very good and we cannot wait to come back."}
{"sentiment":2.5,"text":"My father was scheduled to come spend a week with me in august/2008. I booked the reservation at the Balboa Park Inn about a month in advance. My Dad's flight was cancelled and I had to reschedule my reservation. Both Edward, the owner, and Judy, the Manager, did everything to give us a new reservation and were nice enough to understand that this situation was out of our control, so they did not charge us for the change. How wonderful to deal with a hotel that undesrtands it's all about service! I highly recommend this fun,well located hotel in San Diego! Karen"}
{"sentiment":2.5,"text":"After having a look on Tripadvisor, we booked directly thru the website of the hotel where we found a good offer. I picked Granados 83 for a long romantic weekend with my husband..And what a wonderful choice!!... from checkin time the staff very professional and friendly made us feel at our ease, our room had a balcony which was perfect for breakfast on the morning an dfor a last drink at night.... the terrasse and the bar are a great spot for coktails and to share a talk with locals and other guests...We would definitely come back in summer to visit again this wonderful city and we will for sure book granados 83,"}
{"sentiment":0.5,"text":"This was our first time staying at this establishment, we chose it because of the good reviews it had gotten on this site as well as its somewhat reasonable per night cost. We stayed 4 nites but were somewhat disappointed by the hotel. Here is my list of pros and cons. Pros: Near Times Square, subway station, CVS, Food Emporium, Kraft Restaurant Not too small a room Maid service was amazing, made the room impeccable every morning Front desk and garage security attendants were nice and helpful Cons: The pillows are paper thin, I had to call to get some more, but they were quick to send some to us, so that was not a problem. The real problem is as follows: We were in a double double in front of the pool, when we came out of the room we were directly outside, in the cold weather. Our door had no insulation, the cold wind passed through every nite and we froze like ice cubes. There is no heating system in the room, its the equivalent of living in a cardboard box weather wise. So if you reserve a double double, please ask it be inside and not outside!! This was quite discouraging and I hope they seek to change this situation for future guests."}
{"sentiment":2.5,"text":"Don't belive everything you read! A group of friends and I decided to be pampered for a week in Punta Cana. We did all of the research and picked La Paradisus. Just about 2 weeks before going, my sister turned me on to this site. The reviews were mixed opinions and words of advise. After reading the reviews, I was a little bit concerned because excellent service is important to me and my group (we're spoiled!). The reviews were filled with complaints about service, food, and the room. At this point there was nothing my group could do except hope for the best. The other trend that I noticed with the reviews, was that the Americans, especially from the northern states, had the most complaints. The reviews from Canada, Europe, and South America were excellent.Our experience...There were about 4 situations that required more energy and patience than we wanted to use on a vacation. 2 of the 4 were customs in both countries, and let me tell you that Miami was the worst! They were disorganized and time consuming. Not the hotel's fault by any means.We did have one not so yummy meal during our 1 week stay, and it was at the Japanese restaurant. We didn't have expectations, but wanted to try it ourselves.The last problem was that there was a towel shortage over the weekend. They got very busy and ran out of towels. This really upset the folks from the northern part of the US. They would stand in front of the towel booth where you get the beach towels, and just carry on. It was embarrassing. I did go to management and say something, and within 15 minutes I had towels in my hand and in my room.All in all, none of that was a big deal.Our room and the grounds are exactly like the pictures. Although room service and bell hops were not as quick as other places, they did just fine. The area has only been developed for less than 10 years.We all thought the food and drinks were Terrific! The drinks were actually a bit too strong on occassion. The wine was excellent and available. The alcohol was not substandard. I had Absolut in all of my vodka drinks.The helpful things that I got from this site is that it is helpful to at least try to speak spanish. I think they took care of us because I sounded so pitiful at times. I was the only one in our group that spoke spanish, and the rest received great service and attention as well.The part about $100 in singles was helpful too. A dollar goes a LONG way.I would recommend this resort, and will go back again."}
{"sentiment":2.5,"text":"We spent three nights at the Warwick last week. Check in was friendly and smooth. Our room was not quite ready, but the lobby was comfy and we were upgraded to an eighteenth floor corner room with a gorgeous view by a very sweet and professional front desk gal. Breakfast was included, quite tasty and dinner was very nice with good choices of beverages and suggested wine pairings. The hotel is located near Seattle Center and the monorail. We walked to both and to the waterfront, Pike Place Market, downtown and even the International district, but we are fit and not averse to getting slightly rained on. The pool and spa area is small, but both were clean and other guests were all polite and pleasant. Everyone seemed to be having a good stay as smiles were shared in common areas. We will be back. Thanks for a wonderful getaway!"}
{"sentiment":2.5,"text":"This hotel is located around the business district and is pretty convenient for Union Square. I enjoyed the experience and was fortunate to get a nice room which overlooked the bay - could see Alcatraz and the Bay Bridge. Even if you don't get a direct view from your room there are great views available in the communal areas of the high floors where you can take your pics. The room itself had great products and fresh fruit - quite typical of the MO worldwide. Service as ever was high end. I tried afternoon tea at the hotel which was worth the experience - give it a shot."}
{"sentiment":2.5,"text":"This is one of the former CP railroad hotels that where built in major Canadian cities served by the railroad. It still retains its charm and beauty even in the 21th century. The public areas are very classy and grand. The guest room was a decent size (some older hotel have very small rooms) and was clean and well furnished. I did learn right away that this hotel is located in the heart of Vancouver. The first morning I was awaken by the noise of the \"Sun Run\" which consisted of about 50,000 participants; the starting line with grandstand and music was right under my window. Two days later the parklet by the art museum behind the hotel had a large crowd (in the thousands) protesting for the legalization of pot. The cloud of smoke was unbelievable."}
{"sentiment":1.5,"text":"Me and my boyfriend visited POFQ in aug 11. It was an amazing holiday and well worth the trip. POFQ was a really nice resort to stay at, it was very peaceful and many beautiful sights to see. The pros for staying at this resort is it is not too disney (especially after a day at the parks) and not many kids about, it has easy access to downtown disney with either a short boat ride away or you can take the bus. The bus service around the disney parks was helpful and we never had to wait longer than 10mins at a time. The room that we stayed in were very clean and just what we were expecting, we were not let down on this. There are a few cons to the resort, the food in the food court is very repetitive, however you can take a short walk to Riverside and they have a lot more choice. Only other problem is if you are going to non-disney parks you have to make your own way there, you can get a taxi or a shuttle but you will need to ask you holiday rep for details as the concierge at the hotel weren't very helpful on this. Other than that it was a amazing holiday, we would definetly go bk again but in the future."}
{"sentiment":2.5,"text":"We stayed in a fitness room and it was very spacious. The front desk staff was very courteous and although we had two reservations ensured that we did not have to move rooms. The breakfast buffet was provided with our package and it was excellent."}
{"sentiment":0.5,"text":"To get there; The hotel is bang opposite the Centraal station, but Amsterdam Centraal is a huge station and there are at least three bridges and three roads that run opposite the station. Take the last bridge of the three ( the one closest to the huge cycle park area) Then take the road that is leading from the Bridge. The Bellevue hotel is the third on the left on that street. Good 1. Friendly quick check in. If you are early there is a place to store your luggage safely. But I would recommend keeping your stuff locked as lots of guests use that room. They do not seem to want to see any ID proof when you check in. 2. Smart clean all white room a bit small though. But right sized for a single traveller or a couple in love. 3. Free internet but the network is unsecured. 4. Located right in the centre of Amsterdam tourist district with the Dam and the canal tours all close by. 5. Has an in room safe. Bad. 1. Rooms are very close by. So please draw the blind when you are changing, 2. There is a small Plasma TV fixed onto the wall at an angle that makes it difficult to view either from on the bed or on the chair. 3. Modern looking chairs are very good to look at but uncomfortable to sit on for too long. There is a funny notch at the back which looks good but is bad for your back. 4. Bathroom has no place to keep your toilet stuff."}
{"sentiment":2.5,"text":"OK, I have stayed in a lot of hotels in my life, but I have never stayed at a hotel were the staff was trained and encouraged to treat it's guests like abolute gold before. I booked this hotel based on the reviews of some of the other tripadvisors and I have not be disappointed. The rooms are very nice mini-suites with every possible feature thoughtfully planed and executed. But it's the stafff that really makes the difference. We stayed on one of the \"Signature Level\" floors and went to the Club Lounge for breakfast every morning and for drinks and appetizers every evening. The staff running the lounge were so sweet and nice. One night my wife mentioned that she was feeling a little cold. Later that evening, the hotel sent up a bowl of wonderful chicken soup to make her feel a little better! You won't find that kind of service and attention in any corporate hotel I have ever stayed in."}
{"sentiment":2.5,"text":"We booked this hotel based on the excellent reviews already on this site. We were not disappointed at all. In fact our expectations were exceeded. It was our honeymoon, so we booked a deluxe room (402) which had its own small balcony and overlooked La Rambla - so right in the middle of all the action. However, two sets of double glazing meant that we didn't hear a peep from all the noise and bustle. The beds were independent adjustable singles which are pushed together (this is the same in all the rooms) and were incredibly comfortable. We can't praise the staff highly enough. They were so courteous and helpful, with restaurant recommendations and when they found out it was our honeymoon a bottle of cava, a red rose and some chocolates were placed in our room for us when we came back in after a hard day being tourists. The buffet breakfast was also very good with a varied selection and serving up til a civilised 11am! We wouldn't hesitate to go back."}
{"sentiment":-1.5,"text":"Arrived to a 30 minute line to check-in. The room is okay, but old and tattered. Although a non-smoking room, the air coming through the vents has a continuous flow of cigarette smoke. The shower water was cool at best. The fire alarm went off one night, a few people joined me in walking down the stairs, but none of the Hotel employees seemed to even know that it had gone off, or if it was real. I bought a small rum and Coke that was 90% ice that cost $8. Finally, although the hotel is next to the LV Convention Center, it is several long blocks from The Strip. There is a monorail to take you there, but it is time consuming and costs $9 round trip. I stayed at this same hotel many years ago - early 1980's. At that time I thought it was a nice place. Unfortunately, it has not held up well over the years. This is a third-rate place at first class prices. Never again."}
{"sentiment":0.5,"text":"Central location, good overall service, cosy and breakfast in the room included..."}
{"sentiment":-2.5,"text":"mu copyright 1/4 mu 1/43/4... showReview(19918096, 'full');"}
{"sentiment":-0.5,"text":"1) When I checked in the clerk tired to give me a higher room rate. I had different rates for the 4 days but the clerk adamantly said my rate was the higher rate for all 4 days. Even on her check in card the rate written correctly displaying what I was saying. Even after explaining to her she did not agree to the rate and went in another room and spoke to somebody and came with the same higher rate for all 4 days and now she had scratched the lower rate from her card. Thankfully I remembered that I had printed my hotel receipt at home and packed it. I had to fish that receipt out of my luggage. Finally only after showing that I got the rate that I was entitled to on the first place. 2)There is only Valet Parking at this hotel. On 8th May 2008 I went down to get breakfast (around 7:45 am), and saw my car parked in the lobby. I was concerned since I had not called my car; the Valet brings the car to the front entrance at the request of the client. When I spoke to the concierge they brushed me saying it must be a mistake. I am skeptical though and wondering whether my car was being used illegally without my permission."}
{"sentiment":0.5,"text":"I got a great rate on Hotwire the day before, so we didn't have a chance to do any research beforehand. If I had, I may have noticed that they've had recent complaints about bed bugs. Not long after checking into our room, I noticed a bed bug crawling across the white duvet cover. We tore up all the bed linens and found another (dead) on the other bed. The front desk was very accommodating and quickly sent a bellman up with a key to another room and some help moving our luggage. We were relocated to a much nicer room, and we didn't spot any more bugs. Besides the creepiness of the bed bugs, it was difficult to get a good night's sleep here. While intriguing to my toddler, our room overlooked a busy LAX runway, and the noise of the planes taking off and landing all night long was disturbing. That said, its proximity to LAX is one of its best points, so I don't know how much they can do about the noise. My husband was able to return our car and walk back from the rental lot, which was very convenient. We then caught the free airport shuttle the next morning - a wonderful amenity. All in all, I don't know that I would recommend this hotel given its potential bed bug problem. However, once the front desk learned of the problem, they handled it to our satisfaction. The rooms are just so-so. I was expecting a little more from a Hilton, and the suite we were moved to was big, just a little old. Parking would have been expensive had we kept the car overnight. ($20)"}
{"sentiment":-0.5,"text":"Eh, okay This hotel is very old...and dated. The beds are very uncomfortable, as are the pillows and linens (so scratchy). The plumbing is so old it makes all kinds of noises all over the hotel. If a person three doors down was showering, we knew about it!The lobby is okay, with nice chandeliers...but needs CLEANING. The furniture is so old it has crease marks.The only plus is that the hotel is on bourbon street and if you get a balcony room you can look at all the drunk morons fighting and puking in the street. Another thing to remember- there is a club in the hotel lobby and the music is LOUD. I couldnt sleep a wink friday or saturday because of all the thumping. a higher floor probably would have helped!"}
{"sentiment":1.5,"text":"My husband and I are pretty well traveled, so here is an honest review. After reading all the reviews here, I must admit that I was pretty nervous. But DON'T listen to the picky reviews. Expect a mid-range hotel, which is what I think it is. The lobby is contemporary, modern and clean. We checked in around 12:30 pm with NO line up at all. The front desk girl was lovely and offered us an upgraded room on the 51st floor (at an additional charge) which we took. The room was perfect size for us with a spectacular view. The additional charge was worth every penny for this view, we faced Wynn from the master bedroom and Paris from the living room. We had no problems with housekeeping or front desk service, however when Friday came around of course the hotel is going to be busy. Give these people a break, the hotel is BUSY, of course service will suffer a little bit....it's the weekend in Vegas, what do you expect?! The pool was fabulous and because we were there midweek it was quite and perfect, again once the weekend rolled around it got very busy. Location is phenomenal and we loved that it was connected to the mall, it was a break from walking outside because it was melting hot. All in all, this is a great value for the price. Go with an open mind and remember that these people that work in these hotels work HARD. We would definitely go back again. I would not hesitate to tell anyone to book here. *Tips: if you rent a car, park on the 3rd floor in self parking lot and to the left is an entrance directly to the lobby so you don't have to walk through the mall. Also, try the Earl of Sandwich inside the Planet Hollywood casino the breakfast sandwich is to die for."}
{"sentiment":1.5,"text":"The hotel is in a good location, near several subway stations and tourist places like the Ground Zero (WTC), Wall Street, the Bull, etc. The rooms are nice and clean, with new furniture. Recommended."}
{"sentiment":-1.5,"text":"Beware priceline guests! Expect a very poor front desk attitude when you book through priceline. I haven't stayed at the hotel yet but based on my phone room request i guess i won't have a high expectation, and just have to manage fine without expecting service. I won the room through priceline for $89 a night, what a steal right? Why would i be complaining already? Well i was very excited, right after my reservation was confirmed, called the hotel directly for room request eventhough my trip to SF is still 4 months away. Priceline stated that special request on rooms should contact the hotel directly, so i did. I never ever been treated so low before at any other hotels i've stayed in. Through some of the reviews i read i guess a lot of people that have booked the hotel through priceline feel the same way? I'm not really fussy at all when staying at a hotel, my only request was just to have a room with 2 queen/2 double beds and maybe a refridgerator since i'm still breastpumping. The lady i spoke to (Georgia)refused to let me make any special request and keep stating that I book my room through Priceline( as if I don't have rights to make any special request, and just be happy that i even got a room at the hotel for such bargain) And she also didn't want to even let me know what type of room i'll have. Feeling frustated I contacted Priceline and they took care of me. This is the first time I booked hotel through Priceline. I really recomend Priceline for their customer satisfaction and profesionalism but Do Not recomend this hotel even if you have a good deal. I will write another review after my SF trip."}
{"sentiment":1.5,"text":"Stayed here for 4 nights at end of Oct 2005 with hubby, daughter (aged 15) and daughter's friend (14). Booked direct with hotel, great rate $60 per night per room. Asked for 2 adjoining rooms on high floor, which we got, no problem. Rooms are generously sized, clean & well equipped. As we prefer to eat out we only ate in the buffet restaurant once (using the buy 1 -get 1 free voucher provided to us at check in); loads of choice and very tasty. (It's worth using the vouchers - you can get free drinks too!) It was warm enough to sit by the pool; this was very clean and not many other guests so easy to find a sun lounger. We're not gamblers so can't comment on those facilities but as the gaming floor is smaller than the strip casinos, it wasn't as noisy when walking through, which was better. My husband and I have stayed at the Luxor previously, (and still would if the price was right) but our budget was more limited on this stay, which meant that we would have to stay 'off strip'. That, and the previous reviews on this site for The Orleans were the main reasons for chosing this hotel. However, being off the strip isn't too much of a problem if you've a car (and most people do) as it's free parking here and at all the other hotels, Overall, we were very impressed and would definitely stay here again."}
{"sentiment":1.5,"text":"Just outside the hotel is a pub which serves great food and great to go with teenagers , the hotel was very clean , the breakfast was great , location coudnt be better for exploring London , we had a lovely late night walk around St Catherines dock and Tower Bridge and will def go back :)"}
{"sentiment":1.5,"text":"Pretty good Good location right in the centre of Florence, only a short walk from the station, but a very inconspicuous entrance, we walked past it once. Nicely decorated and furnished. Major building works going on next door, but we didn't get disturbed by any noise.Unusually for Italy there was a kettle in the room, but only tea bags, no coffee. Pleasant helpful staff, nice breakfast. I'd be happy to stay here again."}
{"sentiment":1.5,"text":"I travel to Vegas annually for work and in May 2008 I picked the MGM Signature and took hubby along with me (his birthday is in May). I do not recall which tower we were in but it was FAR from everything, 10 - 15 minute walk using interior walkways to MGM. We opted to use taxi's instead of walking most days. A colleague wanted to ride together to a party at the Palms and it took her taxi forever to get from Planet Hollywood to MGM to pick us up. I do think the MGM Signature is a great place to stay (no casino) if you want peace and quite in Vegas. That week was the Country Music Awards (MGM) so there were tons of stars in town (none of which we saw). The kitchenette looked nice, although we did not use it. The professional pictures are completely accurate of this hotel, you get what you see. I took photos of the room but cannot find them (probably deleted by now)."}
{"sentiment":-1.5,"text":"Stayed here with my friend in July as we was passing thru and had read some of the reviews we was a bit uncertain what to expect. Even if we had emaild and called to confirm our room type they still put us in the woring one with a dbl bed for to guys !!!! The front desk was most unhelpfull and no one was wearing nametags so when confronting them again there was no way to get hold of the first person. They said we had to pay for an upgrade even if we had got confirmation everything was okej so unpro. We finally got our hand on a manager and he was very unreluctant to help with the issue too. After a lot of back and forth they finally changed the room. Bu tI will never stay here again the rooms are very small and the prize to high"}
{"sentiment":2.5,"text":"My husband, his mother, brother and I visited Rome for Christmas. I researched hotels and chose Amalfi Hotel because of it's close proximity to the Termini Station (barely 5 minutes and a straight walk down; also under 10 minutes walking to the Coloseum) and reasonable rates. I was worried that the actual hotel wouldn't be as nice as the photos, but I was wrong. Amalfi Hotel exceeded my expectations. The hotel is small, but charming. All of us LOVED the free breakfast every morning. The staff catered to our every need and even humored our attempts to speak broken Italian phrases with big smiles. Every morning we ate breakfast as a family, which was a great way to start the sight-seeing day. The staff was amazing!!! The hotel is family-run and their care for their business and customers is evident. The rooms were bigger than I thought and perhaps just a tad smaller than standard-sized ones in the US. Overall, we were very happy with our rooms. We had plenty of hanging closet space (though no dresser). The bathrooms were extremely clean and chic. Everyday my husband and I marveled at my find; all of us were happy with our stay at Hotel Amalfi. There didn't seem to be too many (good) restaurants nearby (but a lot of quick food), although many places were closed for Christmas and Sunday (half of our stay), so we didn't get to know the neighborhood that way. However, ask Francesco for a recommendation to a great pizza place down the street (maybe a 3 minute walk) and you can watch as the pizza is baked in the pizza oven. My husband and I have no doubt that we will stay at Amalfi Hotel the next time we go to Rome!! Thank you to all of the staff for your kindness and hospitality!"}
{"sentiment":2.5,"text":"I love the Kimpton chain, and the Onyx met and exceeded my expectations. I was there with my family (husband, 2 kids) for short vacation; the hotel was wonderful in terms of accommodating our needs, giving us adjoining rooms, always being cheerful and helpful when we needed advice, and knowing the city well. One of the staff even lent me her gloves one morning when I went for a run in the cold (I'd forgotten mine). And I love the slightly funky design, furniture and artwork -- I spend a lot of time in hotels for business ,and it's great to see something other than the standard pastel color scheme and boring landscape paintings."}
{"sentiment":0.5,"text":"I was back to UK from long 40 -hour coach trip ( bloody volcanic ash made me do this)and needed just a bed close to Victoria cos my train was for next morning from Victoria Station.....I paid 38 pounds and had no complains.....tiny and not very clean room, small shower, but friendly staff speaking hindu or something like that....comfi bed though....and kettle next to it with tea bags and coffee...no complaints at all!"}
{"sentiment":2.5,"text":"We stayed here for 4 days in the middle of our 2 week tour of the islands . Just loved to be in a condo with kitchen, washer and dryer (really needed at that point), 2 bathrooms (great when you travel with teens), and wonderful views. Sun sets were amazing. Walking distance to a nice supermarket where we could buy pretty much anything and prepare it in the condo if we wanted to. The concierge's, Susan Ramos, travel trips were really useful and we book a couple of things with her. 10-15 minute drive to Lahaina. We will stay here again for sure if we go back to Maui."}
{"sentiment":1.5,"text":"Great Location, Staff Needs More Hospitality Training I mostly agree with the other travelers, especially regarding the location. Most tourist sites are within a 5-10 minute walk of the hotel. It was nice on hot days to be able to return to the hotel for a quick shower, change of clothes or a siesta. Unfortunately, most of the staff were unfriendly (except for the doorman...he was cool!). In addition, we were charged twice for our stay when we were checking out. It caused us and other guests waiting to check out a 20 minute delay to fix the problem and a $20 charge on our Visa becuase of the exchange rates. We received a unsympathetic apology. That stung and left a poor last impression, which is unfortunate becuase it really is a nice hotel and deserves more."}
{"sentiment":-1.5,"text":"My wife and I stayed here for two nights and while the room was nice enough, it was tiny. Upon checking out we learned that someone (not us) ordered food and charged it to our room. We told the staff that there was a mistake, and we were told the charge would be removed. When we got home, we found out we were charged for the food. After calling the hotel, being put on hold, being ignored, forced to talk to several answering machines, basically being called a liar, and WEEKS of waiting, we were told our money would be refunded. But, it was never refunded!! Very unprofessional service..still trying to get through to someone who can help me out. Like I said, the hotel was nice enough, but definitely not worth the headache."}
{"sentiment":2.5,"text":"My stay at the Wine Valley Lodge was the best. They had pillow top mattress which is very comfortable. Their rooms are very spacious and they had a nice, clean swimming pool. Also, their is a continental breakfast and their staff is very friendly. Overall, my stay was excellent and fabulous."}
{"sentiment":2.5,"text":"This hotel was awesome. My family and I visited the week of June 26th - July 3rd. This was our 4th trip to the Disney area. For our first and second trips we rented a private home. Last year, for our third trip we stayed at the Springhill Suites @ Lake Buena Vista which was also nice - but much smaller. Marriott's Sabal Palms provided our best accommodations yet. Our room (4123) had been recently renovated and was absolutely beautiful. The pictures on Marriott's website do not do this property justice. It was well appointed, very clean, spacious and in extremely close proximity to the Disney parks. Everything you needed was provided for - the kitchen had all new appliances and was stocked with utensils, pots/pans, cups/mugs, dishes, paper towels, dish soap, automatic dish soap, (new) sponge and laundry soap (there is a full size washer and dryer), etc... The bathrooms were stocked with the basics - shampoo and plenty of towels. The master bedroom was huge with a king size bed, walk in shower and attached screened porch (also attached to the living room). The second bedroom had one full size bed, one twin and an attached full bathroom. This was perfect for our family of 5. We received daily maid service - each night when we came back from the park our room was sparkling clean with fresh linens and nicely made bed. All the staff we encountered were very pleasant. You also have access to all the amenities @ Marriott's World Center, but between our time spent at the parks as well as the amenities we had right on the property @ Sabal Palms, we never made it up there. Sabal Palms has a nice (and not crowded) pool, a game room, fitness center, tennis courts, basket ball courts and sand volleyball. Equipment (for a small fee) and board games are available for rent @ the check-in desk. We did receive one call do to a timeshare tour, but they did not pester us when we indicated we would not be interested. I would highly recommend this hotel."}
{"sentiment":1.5,"text":"We spent two nights here prior to our cruise in October. After a grueling trip from Florida we arrived after midnight to a beautiful room just waiting for us to crash. While the hotel is undergoing some renovation it did not impact us. They have a nice pool and fitness area that I used. The concierge was fantastic to us and overall their service was beyond expectations. After checking out and driving away in a taxi to our cruise ship we discovered we screwed up and left our passports and cash in the hotel safe. I guess that is what a 12 hour time change and 26 hour travel day will do to you. After an immediate Uturn and return to the hotel I ran up to the concierge who after I introduced myself said \"no problem we have everything here in an envelop for you\". He saved our vacation and our attitude. It is also nice being a Marriott rewards member and getting free internet access. For us tourists, the location was perfect, right on Orchard with a metro stop and Hop-On/Hop-Off bus stop in front. With access to various hawkers markets and underground food courts it is just what the doctor ordered. Location, location location!"}
{"sentiment":2.5,"text":"We stayed for 6 nights in early January. Weather was cold and wet but the hotel was warm and friendly. The most helpful of staff and a fantastic location. Terrific breakfasts and only 100 metres from the Metro. Would stay again in a heartbeat."}
{"sentiment":1.5,"text":"I have stayed at the Sheraton NYC no less than 15 times. Over the last 12 months they have been making tremendous (and much needed) progress on their renovation. The result (still going) makes this a great choice when hitting NYC. The entry, lobby and front desk is sleek and modern with marble. There is a restaurant called The Market - not bad, but essentially just gourmet burgers and no other options. in the morning the bar offers limited coffee, espresso and some very light breakfast... if you are a SPG Platinum Member who reserve a club room you get access to the also very new Sheraton Club Lounge on level 44 - which has some great views over NYC including Central Park. It is open from 6am to 11am for breakfast (cereal, toast, pastries, coffees, teas, juice, fruit - no hot options) it is then open all day and night with complimentary canapes from 5pm to 8pm with a bar (drinks are pretty expensive - only suggestion is that instead of say $8 for a beer, they charge say $5?). The renovated rooms are done very nicely. Very high and large beds and modern decor. Do be careful as not all rooms have been renovated.. I believe just the top 20 floors but check with the hotel. The hotel also has a huge conference facility, business centre and free internet in the lobby. The hotel is in a great location on 53rd St and 7th Avenue - with Central Park only 5 blocks away and Time Square 3-4 blocks the other way and Rockafeller only 2 blocks. I would highly recommend this hotel for business or family."}
{"sentiment":2.5,"text":"We have been to Orlando many times. Have done the Universal/Disney/Epcot too many times to count. But, this was the first trip we just wanted to R&R. The JW did not disappoint. Even if you want to do the Disney thing - stay at the JW. You and your kids will want to stay at the JW every day. Grounds, pool, sevice, food, exercise facilities - exceptional. No disspointments at all. Too much to write that we liked - so just trust us when we say you cannot say you've been to Orlando until you've stayed at this resort. Add this too your list of \"to do's\" then leave your stress and worries at the door."}
{"sentiment":1.5,"text":"Within a five minute walk to Notting Hill and just across the road from Hyde Park and Kensington Palace a great location for a tourist only to be enhanced with the Citie's two sightseeing tour bus' stopping right outside. We found all staff to be very friendly and helpful, giving advice on where to go and how to get there. The rooms were very spacious and clean. We founf it ideal for a family as we had a kingsize ben, travel cot (provided by hotel) and single bed put up in the room. This housed two adults a three year old and ten month baby. We were located at the front of the hotel over looking Hyde Park and must say weas noy bothered at all by the traffic on the Bayswater Road. We did find our room very hot though in the night despite of the air conditioning. Although only a five to ten minute bus ride to Marble Arch and having the benefit of that area, of an evening there was enough places to eat and drink round the corner from the hotel itself to enjoy and experience the hustle and bustle of London life, very handy when travelling with children. We felt safe at all times. Parking was 25 a night, but average for London and car was safe. Would definitley dtay there again and enjoyed the experience."}
{"sentiment":1.5,"text":"very very good location (very close to metro station), very clean rooms but not so roomy , good variety in breakfast, value for money"}
{"sentiment":2.5,"text":"This was the best vacation ever Excellence Punta Cana was the absolute best vacation I have ever taken. The service was great, the staff was excellent and everything else in between. I could not have asked for a better place lounge around and do whatever. Some of the staff such as Francisco, Isabel, Carolina, Ricardo, Angel, Rudy, and Viktor helped to make this trip exceptional. I have been home for 5 days and my wife and I have already decided to got back next May along with a few other couples that we told about Excellence Punta Cana. It totally exceeded all of the expectations I had before I got there. I have been on cruises and other type vacations but never one like this. All I can say is that you must experience it for yourself. If your not satisfied them you ust have a real problem.LamarrMyrtle Beach SC"}
{"sentiment":1.5,"text":"Could try a bit harder!!!! We stayed here for two nights a couple of weeks ago. It was our second visit [so we must have been relatively impressed first time around] and our third at a Firmdale [because we had previously stayed at The Covent Garden Hotel, which did we like but, stylistically, much prefer The Soho].I booked the room over the phone and gave my credit card details to cover the cost of two nights [about cent 1k] because my partner was travelling ahead of me and I didn't want him to have to be bothered with having to use his card to have to pay [he would usually know that by having to use his card he would end up paying for the treat, which wasn't the point].It turned out that when he arrived he was required to present his credit card [not for identification purposes, which would have been fine] but for it to be swiped and debited. He didn't complain because [knowing me like he does he just thought oh here we go again]. I arrived 2 or 3 hours later to be told that he had had to use his card. So, being determined that just this once I would pay, and assuming that my card had not already been debited, despite my instructions, I presented my card.As events eventually revealed, my card HAD been debited before either of us arrived [I think that it was cent 1100.00]. His card was then debited on his arrival, and then on my arrival my card was debited again, this time for cent 1300!!!. That though did not cause the cancellation of my original debit of cent 1100 nor the cancellation of his debit [I assume it was cent 1100, or perhaps it was cent 1300].Anyway, off we go out to supper that night, somewhere nice and with guests. My card, the only one I was carrying then bounced because there was over cent 1k missing!!! Fortunately my partner had one of his cards with him and he paid. This was not a good start! Obviously the hotel were not going to overcharge us BUT they had reserved over cent 3.5k of our credit for a two night stay. So BEWARE!!!!Anyway, our room, Junior Suite was really lovely, perfect in every way. A nice touch was that when we returned from supper on the Friday we were offered complimentary bed time milk and cookies.Breakfast is a unique affair in Refuel.Am I wrong, but when you have an English breakfast in a smart hotel at cent 21.00 aren't you entitled to have some cereal and or fruit from the buffet? Not here you aren't. I had two Weetabix and a slug of milk, and was told that that meant that I was having the Refuel breakfast which would cost over cent 30, although, eventually I was only charged cent 21, but I didn't have any Weetabix on the Sunday because it's nice but not cent 10+ nice.These kind of details dim the shine on what should be a faultless hotel, and it is lovely, very stylish, generally welcoming, but it could do better if only they tried just that little bit harder.Shame really because I love the look and like the location and I want to rave about the place, but I have to be honest and so I have.Would we stay again? Probably yes."}
{"sentiment":1.5,"text":"Great experience at this hotel. Close to everything. Walking distance to all attractions. Very quiet too."}
{"sentiment":1.5,"text":"My wife and I stayed at the Le Petit for a week and loved it. Yes, the room is small, but the bed is big and it is in Rome so we were outside most of the time. It has a stocked fridge with prices that are not too bad, I've seen MUCH worse in American hotels. We used the fridge for supplies from the market. It has a small balcony, 2X5 ft, overlooking the hotel next door but you can still go out on the belcony and get some air. The bathroom is OK. There is only a shower and it is small, 2X2 ft, but with more hot water and high pressure than anyone needs-nice. The service was great, namely Geno. We arrive at 8AM, as expected the room was not ready, and he helped us with our bags and got us a map and sent us in the right direction. He let use the hotel computer to book tickets. Always willing to help and he does speak english. The location is great. It is 1 block from the Republica Metro stop and a 1/4 mile from the Termini and of course all bus stops are on Via Nazionale. It was great for 2 people."}
{"sentiment":2.5,"text":"can't say enough good things about the Royal Palms; this is the best run hotel I have ever stayed at. They offer outstanding service, lovely ambience. Jose at the pool, the bell-hop and car valet , mona at concierge, front desk staff, waiter at T. Cooks provided attentive, helpful and sincere service! Loved our room - clean, luxurious. There was a mix up in our booking in that we were 4, with 2 kids, but only a king bed. There were no rooms with two beds available, so w/o questioning who was to blame, they arranged for us to have a complimentary second room. Jose never let's your ice water go empty at the pool - even though this would surely cut into the hotel's beverage sales around the pool. Stayed for 6 nights, and would have happily stayed for six weeks!"}
{"sentiment":2.5,"text":"The staff at the Brookshire Suites went above and beyond to make our trip exceptional! I highly recommend this hotel to anyone, especially if you have children. I cannot express enough how friendly and accomodating the staff was. I wish I could recall the names of the staff because they definitely deserve their high praise!"}
{"sentiment":2.5,"text":"I stayed here in early July 2009. After reading the reviews here I was quite nervous that I would end up regretting my stay. Much the opposite as it turned out; I checked out feeling rather satisfied with the how things went. I could have booked a $70AU private ensuite hostel room within minutes of Sydney Central, however given the views on offer, I decided to pay the extra $100 and book a room at this hotel. I booked through the hotel's website and paid the $20 upgrade for a room with Airport views. The 'jaw-dropping' views were well worth it indeed if you are interested in that sort of thing. My room was very clean, all listed appliances and features were present and in working order upon my arrival. Its not an easy job being a hotel housekeeper - so I give these staff high praise for their service. I did not try room service or the hotel's bar/restaurant. I believe I was entitled to access the hotel cent cent s pool and gym, although I did not have time to visit these features. Given its location, I still found the hotel to be rather quiet - although my room was at the end of the corridor and high from street level which helps! Sydney airport has a curfew between 11pm-6am, although some planes have their engines on at stages during the night due to maintenance which takes place across the road form the hotel. Again though, I didn't find this to be a problem. I was looking forward to using my Qantas frequent flyer card to earn some points(miles) for my stay, although after asking at checkout I was informed that there was minimum of $265 needed to be spent during my stay. As my room was less then this, I did not end up spending enough money to qualify for frequent flyer points. This must have been listed somewhere deep within the fine-print me thinks! Other then that, I was very happy with my stay and hope to return to the hotel later this year. I guess only then will I be able to get a more accurate idea of whether or this is a cent good cent cent or cent bad cent cent hotel. Staying on the 10th floor does sound more appealing then staying on the 3rd floor and perhaps the fact that I was a solo traveler, instead of a family or larger group, meant that it was somewhat easier for the hotel to meet any specific requests I had (although I didn cent cent t have any other then an airport view) I do advise all travellers to always call or email your hotel about a week prior to arrival; to double check points such as: *Confirmation of booking (don cent cent t rely on the automated email responses) *To ask any questions about specific features of the hotel and how they relate to your stay *To double check if the hotel can meet any of your requests ie. Airport transfers, awareness of party size cent \" if you are travelling in a group, confirmation of room allocation etc. I did this, printed out and brought a copy of their reply email with me during my stay. That way if things didn cent cent t go as planned, I could always show staff the email as proof. I'd be happy to answer any other questions."}
{"sentiment":2.5,"text":"The hotel is located next to the Central Park and therewith right in the centre of vibrant Manhattan! 5th Avenue was just some metres away and you could easily reach the theatre district (midtown) by foot. The room was spacious and very well decorated. The view from the window was just amazing and so I would highly recommend anyone who wants to visit New York to stay at this hotel!"}
{"sentiment":2.5,"text":"Great location....near attractions, shopping, and restaurants. Clean. Roomy Rooms Pleasant staff Hot Breakfast Free Dinner M-Th Coffee in room. Would stay again."}
{"sentiment":-1.5,"text":"We stayed here for 3 nights, smallest room i have ever slept in including my bathroom. 150 square feet. Walls were peeling and windows did not work. No pressure in the shower and we had to travel 8 floors for ice. Rug was indoor outdoor carpet and bed was lumpy and sheets did not fit. Bed was at least 5 years old based on tag. Would not stay here again."}
{"sentiment":2.5,"text":"This Hotel was a delight, welcome, staff, rooms,and food right through to departure all was handled with efficiency and friendliness. The location of Sirkeci Konak was perfect for many of the historic sites in Istanbul, make sure you take your walking shoes.An amazing place, We had dinner in both the Sirkeci Konak and also the rooftop restaurant in the Sirkeci Orient Express, they are located quite close to one an other, the fish was wonderful, washed down with a good bottle of wine , the bill was very reasonable. We will certainly be back to Istanbul and would very much like to go back to Sirkeci Konak."}
{"sentiment":-1.5,"text":"I travel to NY approximately 4 times a year and I have never stayed in a hotel that charged me to store my bags ($3 per bag, large or small). The manager tried to tell me this was normal in NY! They also charged me $4 to pick up a package I had had sent to the hotel. The front desk staff didn't smile or seem welcoming, they were actually surly. My room smelt musty & moldy and the A/C didn't work even though the outside tempreature was in the 70's. The mold source was crawling down the wall in the bathroom. Towel service selection was varied, Day 1: 2 large towels, 2 small. Day 2: 3 large towels, 2 washcloths, 1 bathmat, Day 3: 2 large towels.The duvet must have been stuffed with 1/2 a duck, thank goodness it wasn't cold. One morning I waited 16 mins for the elevator and eventually took the stairs. I finally figured the elevators out - press the up call button, the elevator will arrive fairly quickly, get on and press the lobby button, low and behold the elevator would go down! Never press the down call button for the elevator. I asked for late checkout and was told that the charge would be $75 until 12:30...regular checkout was at 12:00!!!"}
{"sentiment":0.5,"text":"This hotel just is not very impressive to me and this is my second time staying here. I will not be staying here again. I had problems checking in because the lady at the front desk claimed my credit card was rejected over $50.00 for incidentals! I had already prepaid my room and my card was fine. I had just used my card at a hotel previous to coming here. I also used it again the next day at another hotel with no problems and my card had waaaay more the 50 bucks available on it. The beds only have a fitted sheet and blanket, they don't have a loose sheet. The carpet was little worn too. There was no view at all and no coffee maker in the room. I will not stay here again."}
{"sentiment":0.5,"text":"Bon htel showReview(19830046, 'full');"}
{"sentiment":1.5,"text":"A great find. Originally booked courtyard times sq, but they were full so transferred us here- 1 min walk. What a piece of good luck! Got an upgrade to a queen suit- which was excellent. Big bed, LCD tv, fridge/freezer/microwave/coffee maker. Just like a kitchen in your room (but no proper oven) ..but fine for the self catering tourist. Good location very close to Bryant park, acceptable for times sq, ESB and other mid-town stuff. Close to subway too. This is a new hotel so is clean and has a nice interior, including a waterfall in the foyer. Staff were very polite and helpful. Breakfast was free for me- if you can get this- take it..eat all you want, but may get busy (although it was labor weekend when i was there). There is a small bar overlooking 6th ave, they have a nice pool table. 4 nights cost 895usd, but this is cheaper than usual for the queen suit which is about 300usd per night. Expensive I know but shop around and see if you can get the same for less. Check out the official website- tells you all you need, and it's correct!"}
{"sentiment":2.5,"text":"My husband and I stayed at the bellagio for 3 nights and it was amazing The employees are all pleasant and always making sure that you are happy the shopping is amazing too Definitely should stay here if ever in the Vegas area"}
{"sentiment":-0.5,"text":"the hotel has location,location,location. the room is tiny and smelly, the bathroom tiny tiny tiny and not comftrble they didnt clean the room until after noon and the smells of the smokes marihuana was all over the breakfast was boring and poor the only thing i saw as a advantage was defenetly the location near dam sq and the centrall station"}
{"sentiment":0.5,"text":"The first thing we noticed were the cobwebs all around the windows and the state of the bath tub. It looks old, rusty and is chipped all over the inside. It appears there was an attempt to recoat it with some kind of paint rather than replace it. We're actually still here now,(2nd night of 3). Parking is $18 a day and wifi $7.95/ day. For what they charge a night both should be included, the rooms should be immaculate and the tubs replaced when they are chipped. We checked in late here and stood at the counter for a few minutes even though we were the only people checking in and there were 2 front desk people working. We were not greeted with a smile. Also, water leaked through our windows when it rained. We just stayed for 4 nights at the Embassy suites in Anaheim, ( also Hilton chain) and this place doesn't even compare in value, cleanliness and quality of furniture, tv's etc... Basically this place is very worn looking with the appearance of very heavy traffic without adequate renovations afterwards. I would recommend staying here only if you are getting a heavy discount and going to universal. It's definitly not 4 stars. My room is prepaid so we're stuck here otherwise we would have left today."}
{"sentiment":2.5,"text":"The service at this hotel is performed graciously and precisely. The reservation staff went out of their way to make sure we were registered for their points program as they currently had a special promotion going on. All other personnel was firendly, gracious and expedient. The room was tastefully done,beds very combortable,temperature easily adjusted. The only comment might be that the hotel needs to upgrade to flat screen tvs in the rooms. Currently the outside facade is being rennovated and I believe there are plans to rennovate on parts of the inside.. Location is very cental on Union Square and very easy to start walking trips around San Francisco. Disliked the room tvs. Enjoyed the top floor dining room particularly the continental breakfast buffet and great view."}
{"sentiment":1.5,"text":"Stayed: Feb 19-22 2008 Just got back from our trip to San Diego. We stayed at Dana Mission Bay for 3 nights. I actually looked at the pictures on this site and on their website to see how it looked like. Unfortunately, I did see the good side of the buildings but not the older side. So this is actually more to show you guys how the rest of the building looks like and my amateur review of the hotel. Good: Customer service was great! I actually booked on the wrong dates but Gary, the front desk guy, booked me in without any problems. I have to say that these people are really very good. At the restaurant, their service was excellent too. The manager, ANna, was going around making sure everyone was happy. They really make you feel like it is a four star joint. Food was good too. Location was also good. However, we were too busy to enjoy the bay since we were out all day. By the time we got back, it was dark already. Perhaps, during the summer months with longer day, a guest can have more time to enjoy the sunset. The room: Its renovated with granite counter tops and nice looking tile in the bathroom. Microwave and small fridge are included. The room looks good (see pictures). BAD: Nothing serious! I thought that the price for the hotel was a bit much. The place looks like it should be $75 to $89 per night type of a place. Not that it run down but just comparing it to other 3 star hotel that I've been too. Most of what you will pay for is the location (see pictures). WATER was too hot. If you got kids, watch out. HOWEVER, their bay view rooms are located in the newer building, which looks pretty good (did not go inside / see pictures) Overall, this was a nice place to stay in. Quiet and comfortable bed to sleep on. The hotel is really trying to be a four star hotel. The service is a four star but the place is a 3 star because its an old building looking like an old motel but beautifully remodeled. If you choose pool view, 1st floor is best since it has a patio. If you choose marina view and actually want a view from your room, go to the second floor not first. Careful of the hot water. Marriot is across the street."}
{"sentiment":2.5,"text":"I stayed at this hotel for two nights in October while in Orlando on business. It is similar to other Hilton Garden Inn's in other areas of the country. Hotel is clean and well maintained. The room was comfortable, very spacious and relaxing. Staff was very courteous at check in, and whenever I walked by the front desk they eagerly asked how I was doing. There is a restaurant and a bar in the lobby, with the bar located next to the outdoor pool. I ordered room service for dinner and experienced a huge burger that was just perfect since I had arrived at the hotel late in the evening. Service was on time and complete...very convenient. A shuttle stop for the Orange County Convention Center is located in front of the hotel. This hotel seems to be geared more towards the business traveler, however, a couple doing the Orlando thing shouldn't pass up a competetive rate a this property. I will definitely stay there again while on business in the area and continue to have positive experiences with the Hilton name."}
{"sentiment":2.5,"text":"excellent hotel showReview(15565661, 'full');"}
{"sentiment":2.5,"text":"I stayed at Omni for 6 nights for a business trip and the whole stay was great and seemless. The staff is really great and helpful, check-in and out was easy and quick. This hotel is decored in an older style (both lobby and rooms) and is in the heart of the financial district, while being about a 15 min walk to Union Square and 15 min to the Embarcadero. The cable is also outside the door, but it is not very frequent (comes around every 20 min or so). My room was an average size looking onto the Wells Fargo Museum on Montgomery Street (which is worth a quick visit). I has a hand written note waiting in my room from the housekeeping lady to welcome me, which I thought was a very nice and personal touch. I have never seen this an any other hotel before. The bathroom was very clean and with a full bathtub and plenty of towels (I find hotels can sometimes be a bit stingy with towels) and good toiletries (the shampoo and conditioner was great). The only downside I have to report is that the internet access is $10 a day, I really wish it was free everywhere nowadays. I realised on the last day that from my room I could actually connect to the wifi connection from the Subway across the street. Overall, an excellent stay - however the location may be better for business travellers than for tourists."}
{"sentiment":0.5,"text":"We just got back from San Juan. Rooms The rooms were clean and internet service is free. There is free wireless service in the lobby. The first room they gave us was on the 3rd floor facing a dumpster. The a/c was very noisy. We asked for a better view. We were visiting SJ on business & staying for a week. It took three days & many requests before we were moved to the eight floor. We asked for a room facing the water, they said yes and they would get back to us. After several more requests, a receptionist finally told us that the rooms facing the water were $300+/night and we would have to pay the difference. We had three restless nights, for two nights the next room housed kids that screamed all night, the next night housed a girls party. Beach The beach is great. Clean. The water is absolutely fabulous. They do take the chairs back at 5:00. There are only 4 umbrellas available. On Mon-Thu they charge $6/chair and $9/umbrellas, free on the weekends - but the weekends are really busy. Pool Yes, the pool is dirty. Everytime you move your hand, hair gets trapped in your fingers. The workers at the pool sit around, blabbers on the phone and don't bother to clean. Towels are free. Once a day, a waiter/ress will come around & ask if you would like something from the bar. Don't hold your breath. ** I noticed that a lot of the locals or people who work at the hotel use the pool. Two fellows came out of the pool with their walking shorts & leather belt on. Food You don't get much for breakfast at $12.95. Buffet style. I had the fruit one morning, did not feel well for the rest of the day. We had dinner at the restaurant one night. Very average. The Banana counter sell sandwiches ($10) and ice-cream. We walked along the strip. Lupi's is burritos & tacos, Metropol & Mi Casita are Puerto Rican fare (very avg food), about $10/plate. Lobby Musicians practically every night. I love the way everyone gets up and dances. Overall This is the Courtyard & not the Marriott. Average price & I suppose they offer great package deals. The hotel courts a lot of rambuncous folks. A lot of locals come for a day or two. During the weekday, there are a lot of business people. I saw a lot of managers walking around looking important, but no work was delegated. The hotel is a \"Courtyard Marriott\" and the Marriott. The Ritz is 3 buildings over. The airport is practically across the highway. The planes make a tremendous amount of noise. You dont hear it at night because the a/c rumbles all the time. Conclusion Next time, I would spend a few more dollars and stay at the Ritz or the Intercontinental."}
{"sentiment":-1.5,"text":"Not ever having seen this location before, my fiancee was booked for a late night arrival to stay one night before she had to appear as a witness for an administrative court hearing at a state building that is close by this motel. Upon entering the room, she was shocked at the smell and filth of the enterior of this facility and room. She immediately called me and told the night manager that she needed another room due to her asthmatic condition, that could not tolerate the smell of this room. She was yelled at, and told that another room would cost her double. When she advised she could not stay at this motel, this so called night manager, that only identified himself as Peter, but refused to give his last name, yelled at her, cursed her, used profanity towards her, and refused to allow her to leave the premises unless she signed the receipt. When she called me again, she was crying and near a panic. I talked to this guy and told him I would call the police if he did not release her immediately, and he hung up on me. When I was finally able to re-contact my fiancee on her cell phone, she was already driving away from this motel, and was having a asthmatic and panic attack from the abuse that she received from this night manager. I told her to book another upscale motel that I had looked up and she stayed at this Best Western for the night, instead, paying three times the cost. This motel is not only located in a drug infested area, but appears to be a drug infested location, so the management and owners get away with yelling and abusing their customers, without interference from the authorities. This information along with a formal complaint is being made to the city of Los Angeles, and the County of Los Angeles, Department of Consumer Affairs, for the abuse that my fiancee suffered at the hands of this guy \"Peter\" who refused to give his last name, plus he forced her to sign a credit card receipt, when she bolted out of this Dump. Travelers Beware, call the Better Business Bureau, and call the local police station, to know what kind of place this is before you ever stay there."}
{"sentiment":2.5,"text":"The rooms are lovely, clean and the beds are comfy. Service is personal and attentive. The neighborhood has a good variety of small, delicious restaurants in walking distance. In fact you can walk easily to a number of bus or street car stops to get anywhere in the city. If you want a smaller hotel that caters to adults, you will love this place."}
{"sentiment":2.5,"text":"My husband and I stayed at this hotel for one night in June. It was a little hard to find at first, as we walked from the train station, but we did eventually find the place. FYI, it is off of Via Cavour, a major street in this part of town; use it as a point of reference. This was our first experience with any hotel in Italy, as we had just flown into Rome from the states. Hotel rooms are a bit small, but no different from our experiences in either London or Greece. The showers, but this was the same everywhere in Italy unless there was a bathtub, are small. I am a small girl and I wouldn't plan on shaving my legs in this shower. All the bathrooms in Italy have a string on the wall next to or in the shower. We didn't know what this was for until we asked our B&B owner in Venice. She said that Italian law requires all hotels, etc. to have them to pull in case one falls down and needs assistance. So do not pull the string unless you need hotel assistance! The breakfast was typical; Croissants, yogurt, meats, cheeses and cereal. There was a barista that made excellent cappuccinos. We each had two. We were in Italy for a wedding, but came early to make the trip a vacation. The wedding was at the end of the trip, therefore we were required to carry my husband's suit, dress shoes, shirts, etc. and well as my dresses and shoes not only the wedding but the rehearsal dinner around for the entire portion of our trip. The morning after our stay when packing up our stuff, I failed to look under the bed and did not pack my husbands very expensive dress shoes. We did not realize this until 2 days later after a lovely stay in Tuscany. I was packing our bags to leave for Florence and realized we were missing the shoes. My husband was able to contact the hotel and they held the shoes they found in our room. We were heading back through Rome on our way to the Almalfi Coast a few days later from Venice. Needless to say, he ran from the train station in the intense heat to the hotel and they gave him his shoes. I was very impressed the shoes were still there. It was really nice to be in a foreign country and experience a trustworthy establishment. We really enjoyed our stay and would definitely stay again. Check out the rooftop lounging area. Bring up your own drinks and enjoy the outdoors. You can flip to a channel on your TV and view the rooftop. My husband was able to watch me hang out up there from our room. Overall, nice people and an enjoyable stay."}
{"sentiment":2.5,"text":"Lovely, comfortable hotel. Superb and helpful staff. Excellent location. Spotlessly clean. Ideal for a Paris city break. I can also recommend MUST Limousines who transferred us from and to the Gare du Nord. We booked the transfers on-line. For lunch and dinner we can recommend Chez Francis and Cafe Corona in the Place d'Alma (just 10 minutes walk from the hotel along the Avenue George V). For a special romantic dinner we can recommend the Italian restaurant Findi on Avenue George V. Cant stress enough how friendly, helpful and welcoming the staff in these restaurants were."}
{"sentiment":-0.5,"text":"Don't stay at Hotel d'Aubusson on Thursday, Friday or Saturday nights unless you really enjoy hearing loud jazz in your room until well past midnight. The hotel's live jazz band resonates at least up through the fourth floor and is painful on the first."}
{"sentiment":2.5,"text":"I have just returned from a wonderful holiday at the Sandos Playacar - we stayed in the Riviera Suites and the rooms and the whole resort are fantastic. We have stayed at other all inclusives and this is just as good as 5* ones we have come across. The choice of food is great and the staff are extremely friendly and helpful. Its a good location with a short cab ride into playa del carmen. However, we were unfortunate enough to go during 'spring break' - I had heard of this but did not for one moment think it would affect my holiday quite so much. I have never come across so many loud rude people as the American teenagers and their parents who were celebrating spring break. Myself and my husband are in our late 30's and like to enjoy ourselves and have a drink, however, most evenings we were unable to stay at the main sports bar as the screeching and screaming from the Americans was so loud we could not hear the live music and also could not get anywhere near the bar to get served. The American teenagers just pushed people out of the way spilling drinks and falling about. Their parents just stood watching them 'enjoy' themselves. In addition to this the language and comments made by these teenagers were terrible, and this went on during the day in front of families with young children and throughout the night as the parties appeared to carry on in their rooms once the bars closed. Again as the parent of a teenager myself I was amazed that the parents accompanied their teenagers on such a holiday but did not feel the need to try to limit the amount of alcohol they consumed or encourage them to behave properly. Although, it was apparent that their behaviour may not have been considered bad judging by the way the adults spoke to members of the Sandos staff on many occasions. It is such a shame that British Teenagers get such bad publicity when I have never experienced such rudeness or arrogance from them on any holiday, let alone the fact that the American Parents are in attendance and find their children's behaviour acceptable and funny. Myself and my husband ended up planning our holiday around the habits of the 'spring breakers' finding after the first few days that the pool bar should be avoided in the afternoon and that the lobby bar in the Riviera part of the resort was a nice way to start and end the evening away from the completely overbearing inconsiderate Spring breakers. I would not normally write a review but this was a very special and long awaited trip for myself and my husband and I feel strongly that I would not want other people to make the same mistake not realising the effect that spring break has on such a lovely resort. Fortunately we did still have a lovely time and would most certainly return to this resort and highly recommend it to couples, groups of people and families - just not during spring break."}
{"sentiment":2.5,"text":"My wife and I made our first trip to Vegas, and had a Lakeview Room at the Bellagio. Everything at this property was amazing. We were on the 25th floor, and had a great view of the fountains. The rooms were very clean, and had more than enough space for the two of us. The service was excellent right from check-in, to housekeeping, to the bell desk, and all of the restaurants. We had no trouble getting lounge chairs by the pool, and we enjoyed all of the pool facilities each day. We ate at Palio, Olives, the Buffet, and Prime. Each was fantastic with excellent food and even better service. For a first trip, the Bellagio was in the perfect location to see all of the strip, and have easy access to nearly any casino. It will be very difficut for us to try new hotels in Vegas simply because of the experience we had at the Bellagio."}
{"sentiment":1.5,"text":"we stayed 5 days.hospitality was great.breakfast very good,keeps us all day (there is no eggs or vegtable).the hotel is 7 min.from termini station."}
{"sentiment":1.5,"text":"We love HK It is a very good hotel to stay except too much noise during the X'mas time. Understand the people celebrate the holiday, but it will be better to cut down the singing after 11:00pm. Location is excellent, room is clean. Our kids love the plasma TV, but they were disappoint couldn't go swimming, because it is too expensive. It count by person HK$120 each, not by room."}
{"sentiment":0.5,"text":"The Vegas Hilton Hotel is a nice, but unperonal hotel. Rooms are clean and big, we were on the 23rd floor so we had a nice view. The pool is ok. Only drawback is that the hotel isn't on the strip. The monorail is quiet expensive, you are better of taking a cab. Next time in Vegas I would pay a bit more to stay in a hotel on the strip."}
{"sentiment":0.5,"text":"We have just returned from our stay at Ayre Hotel. Nothing to complain about. The room and bathroom were roomy and clean. The lobby, elevator and hallways seemed like you're at a clinic but who cares, you're not going to hang out there. We had trouble using the safe the first day so we called front desk and someone came up right away to fix it. Free internet in the room, so bring your laptop. The location is residential but only 5 mins walk to the metro and 15 mins walk to La Sagrada Familia. If I had to do it all over again, I would probably pick a hotel around Las Ramblas or the Gothic area, we kept going back there for the restaurants and bars! So, make sure you get a Barcelona Card for unlimited metro/bus rides and free entry or discounts to selected museums."}
{"sentiment":0.5,"text":"One word. Overpriced. I had booked a non-smooking, queen luxe room but there was nothing luxurious about it. The room was quite dark. Sure I was not expecting a view of Times Square or the Empire but of the two windows in the room, one was facing a wall and the other one a dirty alley. I had to keep the blinders down at all times. The room itself was small, without carpet on the floor and with mismatched furniture. Well, at least it was clean! The bathroom was large and quite comfortable. The only annoying thing was the shower (no bathtub). It had a cheap plastic curtain falling directly on the floor. So, when taking a shower it was quite a challenge to keep the water from spilling out to the center of the room. Location is great, but I'm sure there are better accommodation options around this area. This should be a three stars hotel."}
{"sentiment":2.5,"text":"We chose this hotel based on previous reviews on tripadvisor and it was everything we hoped for. Great hotel, wonderful room, great service, very clean and very friendly staff. The hotel is just a few steps away from 5th Av, Rockefeller Plaza and even Time Square."}
{"sentiment":2.5,"text":"Upon arrival the doormen greeted us with a huge smile, a great way to start off a family vacation. Brittany at the front desk gave us a beautiful room with a view of the pools. The room was cleaned every day. This is one of the cleanest hotel we have ever stayed at. All the Disney attractions were well within driving distance ( about 20 minutes). I'm only sorry that we were only able to spend one full day at the hotel. The restaurant David's Club offers a large menu and the food and staff are unbelivable. The pools are a great place to relax. We are sorry that we did not allocate enough time enjoying all the hotel has to offer (gym, tennis, basketball, six restaurants, etc)."}
{"sentiment":2.5,"text":"Hotel David: Fantastic Everything What a great little hotel. Beautiful accommodations, roomy room with nice bath, inviting parlor areas, full library of Italy travel books, maps and more, free and easy Internet access; knowledgeable, charming, accommodating reception personnel. What a great experience. They helped me plot my way from Florence to the airport in Rome, secure Uffizi reservations, and so many wonderful recommendations. It is like having friends in Florence to have stayed there, and so perfect and completely comfortable for a woman travelling solo. Family-friendly as well. Wonderful guests were a pleasure to meet for travel chat; sophisticated, experienced travellers.I loved the area. It is in a lovely neighborhood, a short, convenient bus ride away. Visitors can get a flavor of a nice Florentine neighborhood, very well-located. A rotiscerria across the street, with charming English speaking proprietors, is perfect for a dinner to go of healthy roasted chicken and grilled vegetables, pasta side dishes, affordable bottled water! Excellent price and quality; a trattoria is right next door, but our wonderful hosts will make you a quick cappuchino as well, and easily conjure up stronger spirits for those who wish. Evening features an apertif drop-in reception in the hotel parlor, which is lovely, and hospitable, but also with private, quiet space for reading and relaxing. What a great, great place! Very residential in style. I will go and stay again.Thanks to those who took time to post their comments on Hotel David. You helped make my trip terrific. I found the Hotel David by reading reviews here and noting its staggeringly high satisfaction ratings for a smaller boutique hotel. I stayed five nights and would love to be there still. This is not the hotel for those who wish to immerse themselves in the crowded, polluted chaos of the tourist scene; in fact, I avoided the Duomo, Accademia areas as best I could. The Oltrarno area will forever be my strong preference for a home-base. I enjoyed my walks in and out of town, weaving up and down different streets, but a bus stop is right there if that is needed. Don't miss the pleasure of a quick bus trip up the road to San Miniato, good chance to see some fine local villas and lush flora. Above the inferior and well-populated Piazza Michelangelo view."}
{"sentiment":2.5,"text":"Stayed at this Hotel over the Holdiay weekend in August for 2 nights. Payed around $100/night. We stayed in Rm 822 and our family in Rm 825. PRO's : I'm Impressed. Rooms were nice, clean and updated! Nice sized rooms. Flat screen T'V's. Good housekeeping services. You could tell the rooms were remodled. Bathrooms a bit small but in good conditon. Even had a scale in the bathroom. King size bed was nice. Sheets seemed clean. Overall the Rooms were very nice. Houskeeping did a great job. Toiletries were refilled as well as towels everyday. Front desk staff were very nice as well. Con's: Sleep number bed. I did not care for this bed's feature's but it was comfortable when deflated. The controller for the bed did not display anything. Too nosiy when you inflate it too make the bed more firm. The pool was on the small side. No towels in the pool area but it was rectified upon mentioning it to front desk staff. Hot tub was nothing special but adequate. One complaint is about the pet policy. I sent an email 2 weeks ahead of time to the email listed on the local hotel website reguarding some more detailed information about pets. I received no response. The hotel website states it accept's pets but failes to give any further information whether there is a charge for pets etc . We brought our small puppy which was less than 5lbs with us on the trip without knowing if it would cost us anything additional. When checking in I inquired about my pet staying and was told it was an extra $30/night . This is riddiculous! I just ended up having the pup stay with family in the area. I think the hotel should updated its website to show rates/charges for pets staying at the hotel and more detailed information reguarding it's pet policy. Hotel is located right beside the 401. So my room # 822 was facing the 401 and was a bit noisy but not bad considering. I still had a good nights sleep. The view was not bad either. You could see the CN tower and downtown T.O in the distance. My relatives stayed in room #825 and it faced the front of the hotel or the business park and parking lot. Overall I was very impressed with this hotel and would stay there again. It was reasonably priced and the rooms were great! I would recommend this hotel."}
{"sentiment":2.5,"text":"Wonderful Holiday ! We traveled to The Grand Paradise Bavaro from March 21-28. This was a Wednesday to Wednesday stay, and everything went smoothly. The airports are not as busy midweek, and check-in at the resort took no time at all.The resort is beautiful, and very clean. We travelled with another couple and requested rooms close by, not a problem. The room (Bldg 1) was very clean, and had a nice balcony. We did not request ocean view, but if you cranked your head over the balcony, there was the ocean! Bonus. Ask for 2 room keys. You need a key to run the electricity (air conditioner etc). We left one key in the slot all the time and our room was always cool. There was always purified water and soft drinks in the fridge. We tipped the maid daily with little gifts (earrings,nail polish, and several US dollars), leave on the pillow. I would suggest you take a small digital clock radio especially if you want to know the time in the middle of the night.There are plenty of lounge chairs both on the beach and around the pools. However if you want a specific location, get up early and place towels on the chairs. We spent several days under the cabanas at the beach as well as days around the quiet pool...and it was quiet. The other pool and kids pool were more active if that's your style. We packed a couple of pool noodles and they sure came in handy if you want to float around the pool. They sold inflatable rafts in the gift shop, or you could bring your own if you wish.There are plenty of bars, and they are busy all the time,but service is fast. Take a couple of Keg type thermos. They are happy to fill them with beer or whatever. It stays cold longer, and you can drink it from the keg or pour into a glass. If you enjoy wine, it is available all day long. It is light and quite pallitable.Every night we went to the Piano Bar for drinks before dinner. You can get the regular all inclusive drinks here, and for an extra cost they also have international drinks such as Johnny Walker Scotches etc.No complaints about the food. The buffet restaurant always had lots of choices, and each night had a different theme. We booked 3 a la carte restaurants, Italian,Steak House, and the best was our dinner at The Club....a short trolly ride to the sister resort. All the a la carte meals were gourmet, and the service was excellent. A suggestion would be to book your a la cartes as soon as you arrive and get your room number, even if your room is not ready, ask for the number. The reservations girl is at the top of the grand staircase in the lobby. We also enjoyed the no smoking rules in most of the restaurants!We also took insulated coffee mugs, filled them at the buffet and enjoyed our coffee on the beach or around the pool. If you like peanut butter on your toast...bring your own from home.Spend at least one afternoon at The Club. You can take the trolley or walk. They have a wonderful swim-up bar there.We have no complaints about Grand Paradise Resort. The service was great, and the staff were very friendly. Just remember, this is a 24 hour all inclusive resort, and some people party well into the night. If you are not one of them, take ear plugs!PS Hats off to Nolitours, they did a great job and the rep was very helpful...especially when our flight time was changed for the trip home. Good communications!"}
{"sentiment":2.5,"text":"My sister and my two daughter's and myself stayed for 4 nights in June/2010 and it by far exceeded our expectations. The front desk staff were friendly and very accomodating as were all the staff. Older hotel but very clean and the A/C was working wonderfully as we were in an extreme heat wave. Also the rooms are quite big by NY standards. Nice lounge/restaurant with good food and reasonably priced. Nice little restaurant right next door for an excellent eat in or take out breakfast. within walking distance to Times Square, Empire State Building, Chrysler Building, Macey's etc... Next door to subway as well. Will definately stay here again!"}
{"sentiment":2.5,"text":"My husband and I were looking for an overnight getaway in the Baltimore area to celebrate our birthdays and came across Henderson's Wharf on Trip Advisor. We could not have been happier that we listened to everyone's advice - we loved it! The hotel is within walking distance (if you're up for it) of the aquarium, shopping, the inner harbor, and numerous restaurants/pubs. It is also only a short cab ride if you prefer to all of these locations (round trip to our dinner at Fleming's Steakhouse and Wine Bar, which was fabulous by the way, was only $10 plus tip). We enjoyed a complimentary bottle of wine at check in (red or white - your choice of numerous varieties). The rooms are beautifully decorated and spacious with big wooden shutters overlooking the harbor. We also headed out for a run the next morning all around the inner harbor - even at about 35-40 degrees, it was lovely and a wonderful way to begin our day! Don't miss this hotel if Baltimore is your destination. It was very reasonably priced for the time of year and the value it provided."}
{"sentiment":-0.5,"text":"look fency from the outside, and the lobby is very nice. we got a stinky room, shiti shower and overall not a good room, even tough it was on the 14th flor (high=good). get another hotel. it's location is quite good, in the beggining of the \"real\" strip and just across the street from MGM and NYNY,"}
{"sentiment":-1.5,"text":"Brought one of our major Custoemrs with us, the hotel was booked by our travel agent. I was ashamed at the appalling quality of the hospitality here, whcih I would not tolerate at any price. The fact that the location is great does not justify staying here, there are other hotels nearby at similar prices which aer much cleaner and well appointed. I am not going to go on for much longer, I only stayed 2 nights and many people have described in detail the shortfalls of the place. In a word, never again, but just a few examples: - Room 1 without windows, but with toilet still dirty from previous occupant. Bathroom litter showed eitehr no inspection after cleaning, or no cleaning. The (very nice) night porter gives me a single room (marginally cleaner) and plenty of apologies. - Room 2, is single. Very single, a size 10 shoebox would be more spacious. Bathroom cleaner than the previous. Window opening on street, noisy all night (Irish Rugby tourists ...) - Awaken at 8am by hotel manager shouting at cleaner becasue \"many customers had complained about dirty bathrooms\". Row happening in front of my door ... by design? - Moved again to Room 1 which should now be clean. It isn't. Night porter embarrassed. I'm too tired to argue, - Breakfast (the day before there was nothing left). Wifi does not work. Coffee cold and watery. Not much to eat, either. I bring customers for breakfast to bar downstairs (Il Castelletto) pricey but very nice."}
{"sentiment":-1.5,"text":"Not good - 2 star feel This is a two star property right next to the main train station.Rooms are so small, you can't swing a tennis racket.No A/C meant that in summer this was a furnace.Internet was free. Only consolation. The deco is horrible, the toilette very, very small. No redeeming features other than free internet, location, and a surprisingly excellent breakfast. Other than that, you should avoid this hotel unless your standards are 2 star or below."}
{"sentiment":1.5,"text":"The Edison has some small rooms and it is a little worn. But for the money and the mid-town location I wouldn't stay anywhere else."}
{"sentiment":1.5,"text":"My boyfriend and I recently went to New York for Christmas holiday. Based on the reviews we were pretty nervous. Upon arrival I was suprised at how big the room was. there was plenty of space. We absolutely loved the fact that the Flat Screen tv was expandable!!!!! Bathroom was a bit tiny but otherwise the room was perfect. Bed was comfortable. we could look out our window and see the empire state building!!!!Great location for shopping..I recommend room 1108!!!!!!!"}
{"sentiment":0.5,"text":"It is what it is cent \" a decent, clean motel, and the price/value ratio was excellent for a budget beach-side stay. We booked a 3 night stay on hotelclub.ca at about $100/night incl taxes. Nervous after reading horrible reviews about this internet agency, I emailed them to double check that the reservation is indeed confirmed cent \" thankfully it was and we checked in no problem. Based on tripadvisor reviews I also called ahead to request an upper floor renovated room cent \" we got it. Front desk was very friendly. The keying machine was broken so she let us in with the master key. No elevator so we had to take our 3 large pieces of luggage up the stairs ourselves. Not a problem for us young ones but older folk would have difficulty. We were given 2 queen beds for the 2 of us. Upon request of a king we learned that the property only had 2 kings, and they were both taken. Ah well. The carpet was a bit damp for some reason, and though the suite was half way into the property we could hear traffic from the busy road. However the high, pitched ceiling made the room feel more airy and the renovated bathroom was clean and had marble counter, at least. Sliding doors opened up to a Juliette balcony and had enough room for drying beachwear. Complimentary continental breakfast was edible with assortment of pastries, coffee and juices. San Diego water is pretty rough so any beverage made with tap water had a fishy taste. No internet access which was a big bummer. Well, they had dial up apparently but no instructions. Free parking was nice. Best part was proximity to the beach, which was fantastic but beware of the piles of washed up seaweed aka bug hives. All in all, don cent cent t book this place for a romantic get-away, but it cent cent s a fantastic no-frills option for budget travelers who rather spend time exploring beautiful San Diego than hang out in a motel room."}
{"sentiment":2.5,"text":"This hotel made our holiday! Yes the rooms are small but we only used them to sleep and shower in plus the lively hotel bar / nightscene was too lively to want to go to your room. Only 200 dollars could be cashed in travellers cheques per day something we could have done with knowing before day 3 of our holiday and some of the staff were so \"fashionable\" we would call them rude but the majority were very nice, watch out for the one on concearge! Overall this hotel made our holiday after returning to the hotel bar on an evening after a night out it is like having access to a NYC night scene within your hotel, not for everyone I know but great if you want that, oh and also as Bono was sat on the next table to us on their lively Friday night a bonus that added to our NYC experience. This hotel is an aquired taste though you will either LOVE it or HATE it personally I do not think their is a middle ground......."}
{"sentiment":2.5,"text":"We chose to stay at the Ares Eiffel for an extended weekend in Paris after reading the reviews on Trip Advisor. The hotel did not disappoint. Location: Located in the 15th Arr., but really just on the outskirts of the 7th. It was a delightful area to walk around and just around the corner from dozens of restaurants, cafes, pharmacies, florists, bakeries and the Monoprix. Although we didn't shop there, it is literally next door to the Swiss Market. It was also one block away from the Metro, which was incredibly convenient for getting to the rest of Paris. It was also a lovely walk from the Eiffel Tower. Within three minutes you are at the beginning of the Champs de Mars. It takes about another 20 minutes to reach the actual Eiffel Tower, but it is an enjoyable walk. Cleanliness: Literally the cleanest hotel I have ever stayed in. The entire hotel appears to have been recently renovated. Everything is sparkling white, fresh and immaculate. The sheets, beds and bathrooms looked like we were the first ones to use them (which is certainly not true so a credit to the housekeeping staff.) Rooms: We had a superior room and yes, it was small, but it was by no means tiny or claustrophobic. It served perfectly for people who go to Paris to be outside of the hotel! The bed was large and so so so comfortable. We literally had to peel ourselves out everyone morning because the mattress and sheets were heavenly. The room had a small desk (which we used to shelve our toiletries) and a very big flat screen TV. There was also internet through the TV and free WiFi throughout the hotel. The room also had a safe and a closet. Keep in mind that the closet and attached shelving is the only place to store clothing. There are not other drawers. We made do but we had some wrinkly clothes! There was a small table and chair in the room and a cute balcony. You could stand out the balcony for a quick picture or breath of fresh air. Bathrooms: The bathrooms are the star of the show! Immaculately clean and sparkly bright, the large tub had a rainshower faucet, which made for some refreshing showers (it does tend to leak all over the floor though.) There are dual sinks with delicious Hermes soaps, shampoos and lotions! A blow dryer, which was decently powerful, was attached to the wall. The toilet is in a separate chamber. Service: The owner was really nice and sweet and refused a tip after carrying our very heavy bags. The clerks at the front desk were fine. Not too helpful but polite enough. They called taxis for us many times, but were unable to help with recommendations for restaurants, etc. Go armed with your own list because they will NOT be able to help. I am not sure whet the actual check-in time, but we had no problem getting two rooms at 11:00 am. When it was time to check-out, the staff held our bags for us while we had a last romp around the neighborhood. Decor: The hotel is amazingly beautiful and decorated luxuriously. The lobby has beautiful window treatments, sofas, lamps, pillow, etc. etc. You can tell particular detail was made to every last decorating decision and the result was truly beautiful. Overall: When I return to Paris, I will be returning to the Ares Eiffel!"}
{"sentiment":2.5,"text":"The staff were wonderful...the decor was beautiful and felt peaceful in the Lobby. It just had a different feel than a \"hotel\". Rooms weren't huge, but tastefully decorated...and enough room for the three of us...it was just right. Not small. Loved the firepits at night. There was construction going on - but during the day...and I'm sure this time of year is better for them to do that work. Not sure I could normally afford to stay here, but it was economical at this time. Only at breakfast a couple of times, so can't comment much on food. Our tv wasn't real clear, older plasma maybe - but watching tv wasn't high on my priority list of things to do. Main thought - it did not feel like a hotel, but a relaxing atmosphere. We were there for a basketball tourney, so not sure costs when not discounted."}
{"sentiment":2.5,"text":"My family loved this hotel. It was the only hotel directly across from the Disney resort. We were able to walk to multiple places to eat and shop. The family suite gave us a great amount of space. The hotel was clean and quiet. The pool area was very nice. Housekeeping did an excellent job each day."}
{"sentiment":-0.5,"text":"We, also, were taken in by this resort's 5-star rating, only to be terribly disappointed and to wonder how on earth they hold such a rating. The sofa and chairs in the living room were disgustingly filthy; the pool towels they make you sign out are small, thin, & cheesy; the dishwasher sounded like it's on it's last legs; the wall in the 2nd bedroom was spotted and dirty. The only thing this place has going for it is that it is located right on beautiful Daytona Beach."}
{"sentiment":1.5,"text":"3 triple rooms were large enough & clean, half hour from airport was fine, staff heplfull, breakfast had decent variety, good terrace views. Free Intenet, Plenty of see, eat, drink withing walking distance. Blue Mosque 5mins walk, Great Bazzar 10mins, Taksim Square in new city 15mins cab ride approx 15 Turkish Liras Indian restaurant next door has great food. Air Con in rooms was available but not powerfull enought."}
{"sentiment":1.5,"text":"We had a great stay. The room was new and the staff friendly. Particular note to Brian the Doorman."}
{"sentiment":1.5,"text":"We booked to stay at the Hilton purely because it was one of the 'main' hotels in Vegas and it had the best deal going for the week we wanted to go. It doesn't really matter that it's not on the strip because the monorail station is at the hotel so you can easily access the other 'main' Vegas hotels within minutes and that cost us $28 each for a three day unlimited access pass. It's actually nice that it's not on the strip because you don't have thousands of tourists bombarding your casino/lobby/resturants 24/7 so it feels a lot safer. Our room was lovely, great standard of decor and clean! Can't complain at all. Only real thing that bugged us was that the pool was VERY cold! But saying that we still got in or just sat on the endge of it to cool down. Considering you're in Vegas the pool isn't the be all and end all anyway! Shows/Tours to recommend in Vegas: 1) Dirty Hyponotist 2) Las Vegas Mob Tour 3)Mystere @ Treasure Island Get half price tickets from tix4tonight for any shows! - Oh, and I would avoid the Hawaiin Luau at the Imperial Palace too, it's ok but the food isn't very nice and the show is not very entertaining."}
{"sentiment":-0.5,"text":"Hotel has a great location. However, the room has much to be desired. The bathroom has mold, faucets spray water when you turn them on, and were never properly cleaned by housekeeping. There were no face cloths or hand towels to use. We found partially used bars of soap from previous guests still there when we arrived. Duvets are polyester, and have no covers. Lamps are broken, and lightbulbs are burnt out. Generally, the service and hotel quality are poor and do not justify the cost at present. With much upgrading this could be a fabulous hotel. In the meantime, I would not stay there again."}
{"sentiment":1.5,"text":"The 3 things that make a room comfortable for a good nights sleep is, very comfortable bed, no noise disturbance what so ever, and completley dark no matter what time of the day! We were on the 14th floor so the higher the better in terms of getting away from below street noise, although the location is quiet as it's not located in the heart of all the hustle and bustle. There is the option to book your buffet breakfast the night before saving yourself $SGD10, but if you don't feel like you will eat all that there is an a la carte menu, you just have to ask. Be aware if you are told 'we must upsell to you' when asking about the a la carte menu which I thought was a bit strange, saw the notes next to my name on the computer (UPSELL) as though I wasn't allowed the a la carte menu?! Insisted I wanted the a la carte menu and after some confusion from the staff ordered from this menu. Out the back lobby door and a 10 minute walk away is a hawker centre which we had dinner from one night for $SGD10 for the 2 of us and it was lovely, ask the conceirge and you are going to want to save all the money you can whilst in Singapore, it is very expensive."}
{"sentiment":1.5,"text":"Stayed here for two nights, staff very helpful and couldn't do enough for you. We asked for a room with a view and were given the top floor which offered great views of the city. Room was very small but excellently designed to make it feel bigger. The most comfortable bed I have slept in for a long time which made for really good sleep. The use of the courtesy bus also came in handy too, to get to us down to the harbour. Hotel staff also happy to store our luggage on the last day until late evening, so we were able to enjoy the day without having the hassle of taking it with us. There is one issue with the room, not for us but I could see it being a problem for others. The design of the bathroom has a sliding front door which even when closed doesn't shut tight. Therefore because of the mirrors in the room, whoever you are sharing with, will be able to see you if you are making use of the toilet. Quite funny for us but might be difficult if staying with someone you are not comfortable with sharing those personal moments with. I have one real issue with the hotel, it charges you for wifi, not a small charge but a ridiculous 130 HKD a day which is crazy. Most hotels now offer free wifi or at a small charge not a crazy amount like this. They do offer free wifi in the lobby but this is overcrowded and there was never any available seating so isn't very user friendly. Such a shame they are being so greedy, nobody minds a token charge but 130HKD that's outrageous. Good points, room design, bed, staff and location Bad points, wifi charge is unbelievable, room size if being picky"}
{"sentiment":2.5,"text":"Have stayed here twice before, this time rooms had been renovated and are just beautiful. Pool area was perfect... fresh fruit and water poolside. Staff was professional and courteous, without hovering. You are given access to the JW lazy river, which was magnificent. Was truely an awesome stay!"}
{"sentiment":2.5,"text":"I have stayed at most of the nice hotels in Orlando and this is by far my favorite. The service and the food are the best in town. It is an older hotel so the rooms are larger and more comfortable than most. But although the building is older everything inside is like new. The beds are wonderful. The place is immaculately clean. It is located in the nicest mall in town so you never need to drive anywhere to eat or shop. And it is within 20 minutes of everything, including the airport, downtown Orlando, downtown Kissimmee, Disney World, Universal and International drive. It is close to Route 528, which means you can be at the beach or Kennedy Space Center in 30 minutes. Whether I am in Orlando on business or with my family on vacation, this hotel is always my first choice."}
{"sentiment":2.5,"text":"We stayed in the hotel during a stopover between the UK and Australia. After an exhausting flight we arrived to one of the best hotels we've ever stayed in! Reception staff were great, and the hotel is extremely well presented. Our room was spotless with a HUGE bed and wonderful bathroom. Location was central, great shops about and only a short walk to the MRT. On departure the Porters could not do enough to help us. As frequent travellers between the UK and Australia, we need look no further for our hotel of choice."}
{"sentiment":2.5,"text":"Let me preface my review, by stating my experience will be coloured by the events in question: I stayed at the hotel for my fifth anniversary and got engaged that evening. I called in advance and spoke with both the manager and the concierge to let them know about the special evening I had planned. The manager had us upgraded to a suit, that was simply superb. The concierge made a reservation for us at George, which is just down the street. If you are looking for a magnificent meal, I highly recommend this restaurant. The service we received at the King Eddie was exquisite. We were so impressed, that we returned for Valentines Day. The dinner at Victoria's was outstanding. The brunch the next morning, might very well be the finest, anywhere. We loved our [two] stays at the hotel so much, that we are having our wedding there next January, in the grand ballroom on the second floor."}
{"sentiment":1.5,"text":"Can recomend this hotel for your stay in Rome - perfect location for most sights - rooms are not large ( we were 3 in 1 room) but then we knew that in advance and we didt go to Rome to stay in the room. Can recommend the breakfast as well - hear a lot about poor breakfast in Rome - but we found 7 euro a good buy compared to what we alternatively paid at a cafe on Campo di Fiori. Reception always seemed very busy - bur then we only needed then to hand our keys - great value for money at this hotel - would without doubt stay here again. We had a room to a backyard - so there was no noise from the streets."}
{"sentiment":-0.5,"text":"We had an oceanfront room and when we first walked into the room, there was a strong mildew smell. The floor also felt damp, as the air conditioner didn't seem to be able to control the moisture in the air. The bedspreads both had stains on them and there appeared to be sand on the sheets on one of the beds. This hotel is considered to be non-smoking (no smoking in rooms or on balconies) but everyday we smelled smoke whenever we went out on our 4th floor balcony. We could never tell where it was coming from. One day I finally witnessed someone smoking on their balcony and I was able to report it. Smoking is allowed on the ground floor (located outside, under the hotel) and it literally seemed like mostly everyone staying in this hotel smoked and would be hanging out down there. There are 2 slow and old elevators that also feel like a sauna when you are in them. Housekeeping didn't come until after 5:30 pm one day and we had been out of the room for most of the day. Then, they didn't give us anymore toilet tissue. There is a nice area for breakfast, but on a busy Saturday there was a bottleneck created around the waffle iron. This made it hard to even enter the room and get food elsewhere. This hotel is mediocre, at best. We definitely were paying for the view, which was a really nice one. However, we won't be staying at the hotel again."}
{"sentiment":-0.5,"text":"I have stayed in the New Dawn about two times on two different occasions and I must say I do not dream of going back.. Yet I do seem to have a different opinion of the hotel from most of other reviewers. I found the staff to be exhausted but helpful. The rooms were indeed dark and seemed very neglected and bathrooms appeared mouldy and in need of repairs or some other care though they WERE cleaned daily with bleach. Altogether, I see it simply as a you-get-what-you-pay-for situation. The place IS central - 5 mins walk from Bayswater, 7 min from Queensway - and you have to be unfair to complain about the comfort of the place when paying only about 40-50 pounds per night in London. And don't forget you do your breakfast with eggs:)"}
{"sentiment":1.5,"text":"We spent Mother's Day weekend at the SF W. Hotel is located is the Art/Museum area, near the Moscone Convention Center. Hotel is at 3rd and Howard. Cost by shuttle to hotel is $17.00,taxis is $35-$45.00 from SF airport. Across the street Is the Yubera Buena park. ( nice park). Many good museums and art galleries in the area. you can walk up 3rd street to Market Street to catch a trolley. We were offered free car service to take us to the Wharf Area, but you had to find your way back to the hotel. This is not hard there are lots of buses, taxis etc Hotel is not in a tourist area. I liked this since I have visited SF on many occasions. Rooms are a standard size, very clean. Bed wonderful. We had a room on a high floor and could see the Golden Gate Bridge. Bliss products (smelled great)are in the bath area. The Bliss Spa and Exercise Room are located on the 4th floor. There is piped in Music and a blue light seems to be always on in the hallways( hallways smell nice) The lobby / sitting area attracts(it seems) the young professionals for Happy Hour. (although I did see a few children and older persons in this area). There is free WIFI in the lobby. A few negative points, Hotel Rooms are overpriced as well as food and drinks( mixed drink $13.00). No coffee in room, would be a nice touch to have Starbuck Coffee in room for those who don't want to walk a couple of blocks to get coffee. Staff tries too hard to be hip/chic and comes off appearing \"artificially friendly\". I have stayed at many hotels domestic and international; I can recognize great hospitality. Also please double check your wake-up call for an early morning flight, we would have missed our flight if I had not awaken early on my own. I realized the lobby was very crowded Saturday night , but hotel guest should come first. Overall it was a good hotel stay"}
{"sentiment":2.5,"text":"We stayed at the French Quarter from April 25 through April 28 and LOVED it! We would definitely stay here again. We have a 3 year old and a 4 year old and the smaller resort was perfect for them. They did enough walking at the parks. The service was awesome! We checked in at noon, and our room was ready. Check-in was quick and easy, and we were at Magic Kingdom by 1:00. Bus service is very convenient. The longest we ever waited was 10 minutes. French Quarter is the first stop so we always had a seat. The food court was fine. The kids were in heaven! We thought the food was a bit pricy, but hey you're on vacation....what do you expect. Buy the refillable mug for $12.00...it's worth it. Our room was immaculate. We requested a roll-a-way bed, and it was brought up within an hour of check-in. We were on the third floor of Building 4....great location. It was very quiet, and Building 4 is a short walk to everything. Our kids loved the pool and dragon slide. They spent two hours just going on the slide! The pool area is so large that it never felt crowded even on a hot sunny afternoon. There is also a nice playground area for the kids to play on and benches for the tired moms and dads. We had a great stay at the French Quarter, and I would recommend it for anyone."}
{"sentiment":2.5,"text":"We spent 4 days at Naumi and enjoyed every bit of it: good location, excellent rooms, excellent rooftop and pool and excellent service. The hotel is really of high quality, and at the same time, due to its size, you feel at home. I do recommend Naumi to everyone! (although, on the other hand I would like to keep it confidential.....)"}
{"sentiment":1.5,"text":"jus came back from Disneyland hotel HK. stayed jus one night with my husband, mum and my daughter(2 1/2 yrs old). as mentioned check in is at 3pm so we left our bag at the bell services and at the same time I decided to get us upgraded to the Kingdom club which in my opinion was definitely worthwhile. went visiting Disneyland first before heading back hotel in the evening to enjoy the club. You also get priority passes for \"Golden Micky\" shows (1st slot of the day show only) and some other rides too. the feeling is just great to know u dun have to wait in the long queue during this hot hot summer time in HK. As you join the kingdom club, drinks (of any kind ) and light dinner (eg. wine, beer, cakes selections and canapes from 6-8pm), snacks (thou nothing fancy, eg. fruits, gummies and biscuits) , breakfast (cereal, bread, porridge, noodle, sausage,scramble eggs and even cold cut ham and cheese and fruits) was considered sumptuous to us. I love the breakfast!! not forgetting you get ya child gets entertained with coloring session and story telling at night. and to end it off, you get to hug Mickey in his PJs. My daughter was just delighted the whole time. Pros: if you enjoy service and have young children (2-8yrs old), go for the Kingdom. Ill definitely be back at the Kingdom again. Cons: Check out latest is at 12pm(even for Kingdom club). no mall or amenities anywhere nearby. expensive but tasty room service overall good stay if you are going to Disneyland. if ya not gg to Disneyland, then i believe there are many more options."}
{"sentiment":2.5,"text":"From location, staff, breakfast, room...everything was simply outstanding. My wife and I arrived in the early morning after a redeye flight and the staff were very accommodating...breakfast, coffee, wifi, tips as to where to kill a few hours until they could have our room ready. We stayed four nights and highly recommend it...great hotel and staff in a very tourist friendly neighborhood...very Parisian. Definitely on top of our hotel list next time we visit Paris."}
{"sentiment":-1.5,"text":"I booked my reservation through the hotel chains website. This hotel has a 24 hr cancellation policy which I fully understand. Until my flight was cancelled due to the weather in NY on the day of my arrival. I immediately called the hotel to notify them of this dilemma and asked if I'd still be charged. I was told yes, so I asked to speak to the manager. I believe ethically this is wrong, considering I don't have control over the weather. I had to leave her a voicemail and after 24 hrs and no response I tried to contact her again. This time I was successful, only to hear her say in an extremely rude attitude that she would not make any exceptions, and that I would still be charged. Which I was. She then proceeded to tell me that after looking at my previous stays with the Applecore chain, that \"I didn't look so much like a valued customer to her\"."}
{"sentiment":1.5,"text":"Great Hotel Quite expensive hotel in comparison to others locally but worth it for the convenience of the location.Breakfast - very good buffet selection.Dinner - menu very expensive and not particulary child friendlyreception - not all great at understanding requirements and not as friendly as you would expect or like them to bewould def book again - but would have to save up to do so but would like to try out one of the suites as looks fantasticget showergel/shampoo etc but dont get very many in the room so worth taking your own with you.tv stations are limited but dont really spend enough time in the room to worry about itdidnt see as many characters in the hotel as i expected to"}
{"sentiment":-0.5,"text":"I stayed at 30 Inverness, there are no lifts so if you have mobility issues or lots of luggage, then this place won't be any good unless you're on the ground floor. But then because the walls are paper thin, you can expect to hear a bit of noise with people coming and going. I didn't have high expectations for the room so I wasn't disappointed. I was on the first floor and the room was tiny but it looked much like the photo on the Internet. It was reasonably clean although the drains in the bathroom were smelly, particularly overnight. I suspect this was because the building is quite old. I didn't experience any bed bugs but there was a window above the bed with no curtains to draw across it to keep the morning light out. If there had been, I would have had a better sleep. The location is what sells the place. Within a few minutes walk to Bayswater and Queensway tubes, Hyde Park, shops, restaurants and so on. Staff were reasonably friendly, although do be ware if they offer to order you taxi to pick you up after checking out, it won't be a black taxi, but one of the friend's 'limo' cars which cost about twice as much. I also discovered later that I was overcharged, so make sure you have your booking confirmation with you with your quoted room rate (I did not). And for these two reasons, I would not stay there again or recommend it to friends."}
{"sentiment":2.5,"text":"We stayed at the Hotel Luxembourg Parc for a family reunion in early July. I was impressed by how well the hotel \"worked\" for all of us, from my 7 yr old nephew to my 70+ yr old parents. Part of the credit goes to the staff who were gracious, friendly and wonderful with the variety of requests we asked of them. The rooms were lovely (well decorated with nice details and for a European hotel room - spacious ). I found the rooms to be very quiet. The library downstairs was inviting. Numerous guests (including ourselves) used the library to gather at the beginning or end of the day. As many have commented, the location is top notch - right across from the Luxembourg Gardens and within walking distance of many of the top attractions of Paris. We will definitely stay here during future trips to Paris!"}
{"sentiment":2.5,"text":"I had spent 2 nights in this hotel In 2009, november. The room was warm and spotless, bathroom impeccable. Unfortunately my window faced to the backside. The staff was very polite and helpful, with good spoken english. I was pretty much satisfied with this hotel. Off: I have read a comment, in which the hotel was considered as a bit off the tourist routes, but my point of view is opposite. Many amenities are nearby, and only 10-25 mins walk away the Montjuic area, seaside, La Rambla, Plaza Espanya. I warmly recommend this hotel"}
{"sentiment":2.5,"text":"We had a great time in this hotel. The hotel is located in a quiet area with a lot of opitions of good restaurants around it. The rooms are very comfortable and clean and the staff are very nice - look out for Jessica. She was very patient with us and gave nice tips."}
{"sentiment":0.5,"text":"I can totally see why the reviews are mixed about this hotel. A litttle background I stayed here as a part of a wedding party. So the hotel would have had to been really terrible in order for us not have a good time. The good: This hotel has a lot of amenities easile for you to take adavantage of workout room, multiple pools, and night club on site. Most of the people I came with stayed up until 3am or 4am noise wasn't a factor to us. The Bad: Wow!!! Everything was super expensive at this hotel. A beer was $7 and mixed drink was $11. There was nothing you could buy to eat less than $12. However, Publeo was a quick 10 minute walk away where you could things very cheaply. I had a great time but when I go back will look for a different hotel."}
{"sentiment":0.5,"text":"my stay at this hotel was a pleasant one, clean rooms and nice bar in hotel but do not take the breakfast if you are staying here. there was no fried eggs and no toast, the sausages looked like they had been reheated 4 or 5 times and the beans were rotten.( you have been warned, get your breakfast outside of this hotel )"}
{"sentiment":-1.5,"text":"I really hated this hotel. It seems it was some sort of community project turned into a hotel. I did not feel safe and it seemed dirty. Rooms were dark, beds uncomfortable, hollow floors (or wooden?). We saw what seemed to be escort ladies with their \"manager\". I barely got any sleep that night because I felt insecure and I was expecting to see roaches although I did no see one. There was a fee for using the Internet. Breakfast was served in a dark little room they opened in the morning. I did not dare eat it, it may have stayed there all night. Staff did their job but not very friendly. The only positive is that they have a shuttle service that picked us up at the car rental place close by. I will never stay there again. Pay a little more and stay elsewhere!"}
{"sentiment":2.5,"text":"Fantastic hotel, fantastic staff....we loved it! We knew ahead of time it was \"out of the way\" but it was very easy to get into Old San Juan. We had a top floor room with an outstanding view of the harbour. Our room was spotless with nice decor. We can't say enough good things about the staff, they were so friendly and helpful. Would stay at this Sheraton again for sure! D & M"}
{"sentiment":0.5,"text":"This is an older property located just blocks from the airport and car rental lots. Large lobby area and bar. Rooms are pretty standard to the Sheraton brand, comfortable, medium size. Issues on this stay: -The AC unit is quite loud, enough to wake me up periodically when it turned on throughout the night. -Used room service plates and dinnerware littered in the hallway for hours before anyone attended to them. -Very limited front desk staff in the morning (check outs, copy of folio, etc). Unusual since this is a business traveler-oriented property with many flying out early. -Emergency exit sign by our room was broken and dangled in the hallway during the entire stay, low enough for a 6'0 person to have to duck under. No one bothered to fix this during the stay . None of these issues are huge, and it was NOT a terrible stay, but to display a Sheraton brand on this dated place and charge ~$100/night, travelers should highly considered one of the many other hotels in the area. As a reference, this hotel does not offer complimentary WiFi, parking or breakfast (none of the above), where others do offer some/all, at a lower nights stay. Travel tip: Street parking behind the Sheraton is available. Most spots are 2-hour zones patrolled through 8pm or 12-midnight every day of the week. Otherwise, self-park for ~14 is available, or Valet."}
{"sentiment":-1.5,"text":"Perfect location and spectacular views! Unfortunately, despite the fact we had a reservation for 2 rooms for 3 nights, when we arrived the woman in charge told us that our first night's stay would have to be in another hotel way far out of the city center (she had pre-arranged it for us, rushed us as quickly as possible out of Piazza di Spagna View, and paid for our cab to the other hotel) because the air conditioning was broken. We said we didn't care if the AC didn't work, but she said the technician would be working in our rooms late into the night. Well, it turns the AC problem was a lie and actually other people were in our rooms and she had double booked our first night. The maid who served breakfast was lovely, but the woman in charge was totally untrustworthy and rude. Booking this hotel is a risk unless you don't mind having your trip broken up with travel between hotels and ending up staying in another large tour-type hotel far away from the city center where you never would have considered staying in the first place."}
{"sentiment":2.5,"text":"Stay here for a wedding at the hotel. Everything was a beautiful setup. The suites have a great view of the city and perfect spot for fourth of July fireworks! Mini bar in the rooms. Beds were cozy. Right in the heart of the city."}
{"sentiment":1.5,"text":"Overall my stay at the hotel was very good, however, any attempts for shopping, dinner or any other activities through the concierge was dismal at best. I received better service from the valets and the shuttle drivers on activities that should have been handled by the concierge."}
{"sentiment":1.5,"text":"We stayed in this hotel 2 years ago but after reading recent reviews I was worried about returning. Paid 100/night through superbreak for a quad room (childrens breadfast extra) which in central London I thought was excellent. No problem with check in took 10 mins but no buses had arrived at that time. Room was clean with 1 double and 2 proper single beds (no roll out as is often the case). We liked that the toilet was separate from bath /shower although it would have been handy to have an extra wash hand basin in loo. Admittedly the shower/bathroom could have done with a coat of paint but the shower was great with plenty of hot water. Location is fab - 10 min walk from Euston Station & 5 mins to Russell Square tube. We had no problem with the 50p per item left luggage charge on check out day.. Breakfast was busy but to be expected in a hotel this size at the price we paid we would have been happy to eat out for breakfast but it was fine for us and staff were helpful & friendly. We particularly liked that the self service restaurant was open till late so we could have something to eat after getting in from a show. Drinks/food well priced didn't feel like rip-off.. Room was quiet had no problems with noise from other guests. Maybe we are easily pleased but we would go back."}
{"sentiment":2.5,"text":"We just got back from our first trip to Hawaii. The trip was great and this resort is a large part of the reason why. The rooms are spacious and complete with everything you need: it's like renting a small apartment. The grounds are spotless, the staff friendly and helpful, the ocean just steps away. I have a few complaints, but they are minor. 1: The onsite food store is very expensive. You can walk or drive to a store nearby for provisions. There is a really nice restaurant on property, but it is also pretty pricey. 2: The resort is really close to the airport, but pretty far from everything else. We liked this isolation, but some people may not. 3: The television signal and the wireless signal kept dropping out for about five minutes at a time. Not a huge problem, but it was annoying. Otherwise, everything was spot on."}
{"sentiment":2.5,"text":"This is a super hotel. We recently stayed one night (after one night at the pricey \"W\" in San Fran) and the Hotel Palomar was far superior! They are located very close to one another -- convenient location -- but the Hotel Palomar had nicer (and larger) rooms, friendlier service & better amenities (free wireless access in-room). The Hotel Palomar also had much cleaner rooms (the W's were far from spotless). All this, and the Hotel Palomar was $129 less! The Palomar is a Kimpton hotel, and if this is representative of their hotels, I will look for them from now on. Skip the overrated W and enjoy this lovely hotel."}
{"sentiment":2.5,"text":"Loved this hotel. Huge spacious room with high ceiling and lovely window treatment, marble bathroom, excellent snacks and drinks in the evening and breakfast in the morning. Would have preferred something other than styrofoam plates and plastic cutlery, but I understand that cleaning and replacing these things jacks the price of service up terribly. All in all an excellent place to stay in New Orleans - close to the Quarter but not in it. Stay here."}
{"sentiment":-0.5,"text":"Very dissapointed My husband and I stayed two nights in the Hotel in July 2007. We were very dissapointed with the room. It was small and needed maintenance (wall paper pealing, shower leaking) and a thorough cleaning (the floor had sort of rust marks on the bathroom floor and bath needed a clean as well as the carpets). The bedding was not as smooth as one would have expected. The airconditioner did not cool the room down at all. Luckily it was rainy and not too hot at the time. The receptionists did not smile ever! The breakfast was ordinary to dissapointing and the service there was very distant with NO smiles at all.The only thing I enjoyed was the location at the airport. We asked for a non-smoking room and the receptionistr stated the whole hotel has non-smoking rooms but our room and cushions smelled of stale smoke. There were no other rooms availible to switch to. This was NOT the standard for the Sheraton that I was used to- not for Europe or the USA."}
{"sentiment":1.5,"text":"We stayed here for our first four nights in Seattle and found it's close to Pike Place Market location ideal for exploring Downtown. It's also right opposite Seattle Art Museum-a real must . We had a ground floor room overlooking ar rear walk way and wondered if it might be noisy but the path is gated off at night with private access only sdo in fact it was very quiet. Staff were friendly and helpful and we had a fridge and kitchen sink area to one side of the very spacious room , with lots of cupboard space which was very useful. There weas no overhead lighting in the rom and even with the lamps lit it was very dark-too dark to read, for example. Light snacks and wine/coffee are served in the library every afternoon-a nice bonus and a chance to unwind and perhaps chat to other guests. Breakfast was a bit disappointing, however, at least in comparison to other similar hotels. Too much stodgy and fried stuff-and not prepared particualry well.. Some granola and fresh fruit would have been good.( But then my husband says I'm fussy and enjoyed his!) Altogether a clean, spacious, well located hotel, good value for money and friendly staff."}
{"sentiment":2.5,"text":"If you have a huge budget and want luxury then this is not the hotel for you...stay around the corner at the Grand Krapolsky... but if you want the same great location on a more modest budget I can happily recommend the Rho Hotel. Yes, the decor is a bit tired looking, but the room we had was a good size and very clean. The staff were helpful and pleasant and the breakfast buffet was great. We are two sixty somethings and had no trouble walking to the Rho from the train station with suitcases on wheels. It took less than 10 minutes. I would certainly stay there again if we were to go back to Amsterdam."}
{"sentiment":1.5,"text":"Like all reviewers, I like this hotel very much. I spend a week in Paris every years with clients for Roland Garros and have never been disappointed so far. It is close to almost everything especially convenient for metro (3 metro stations within walking distance and that means access to all the major lines, especially from Chatelet les Halle although it is about 700 m away."}
{"sentiment":1.5,"text":"This is a perfect choice for a trip where you just want a good night's sleep in a clean, well maintained room. Nothing fancy about this motel but what a value with the free parking. One block from Chestnut and three from Union Street. Very fun areas with good restaurant choices within walking distance. Staff is perfunctory but that's fine with me. Walk to Chestnut to catch cabs (they are not allowed to stop on Lombard)."}
{"sentiment":2.5,"text":"Spent two nights at the St. James and it was awesome!! Cheap, Clean, Comfort. Don't expect the Ritz!!! Great Deli next door. The staff was super friendly."}
{"sentiment":1.5,"text":"People, especially Andre, are great, very helpful - attentive! I've stayed here many times over the years and the property is definitely on the upswing after several years of being only \"ok.\""}
{"sentiment":1.5,"text":"Generally the Mina Hotel is a very good choice if you plan a trip in Istanbul. The location of the hotel is just excellent. Hagia Sophia, Blue Mosque, Top Kapi and the Grand Market (Capali Carsi) are within walking distance. The room was small but very clean. Unfortunately there was a problem with the telephone shower but besides that no other problem. The breakfast is good with a big variety of things to choose from and the stuff friendly. If you find a good offer then book it without a second thought, but in its regular price range I think that you can find a better hotel in the Sultanahmet area."}
{"sentiment":1.5,"text":"We spent the last week of February in Orlando at Cypress Harbour over our children's winter break. Last year, we also came to Orlando for the same week but opted to stay at one of Marriott's other timeshare properties, the Grande Vista. In comparing the two properties, choose the Grande Vista if you want a hopping pool scene and lots of people and activity. If you want a quieter experience at an equally nice resort, choose Cypress Harbour. The plusses: Cypress Harbour has a very central location to ALL the parks. It was literally 15 minutes door-to-door to Epcot; two minutes to Seaworld and 10 minutes to Universal (once I actually read the directions the resort supplied, oops!) The staff and service were great. All of our requests were duly noted and carried out - including a 1 a.m. check-in that got pushed back to 2:30 a.m. due to flight delays. A smooth check-in (complete with complimentary stuffed animal for my youngest) at that hour isn't just a blessing but a necessity! The cheerful room decor and layout that assures privacy between the bedrooms. One of the largest Marketplaces that I have seen at a Marriott Vacation Club location. The minuses: The main pool area was closed for renovations, but due to open in a few days and easily visible. Even with the renovations the pools at Cypress Harbour won't be able to hold a candle to the pools at Grande Vista or Royal Palms etc. The units are a bit older than Grande Vista and even though the kitchen was refurbished (and lovely) the bathrooms need new showers, fixtures and tilework. We also had a few ant visitors when we ate near the screened porch. No trouble with bugs in the kitchen though :-) Overall, Cypress Harbour is definitely a quality place to stay in Orlando, especially if the pool scene isn't too important to you."}
{"sentiment":2.5,"text":"First location...1/2 block from Time Square. Can't get any better than this! This place is within walking distance to nearly every Broadway Musical, many sights, etc. And if it is beyond walking distance, City Sights pickup locations are nearby. Secondly, the hotel was spotless. Very clean and presentable. Rooms were immaculate and hallways and commons area were always clean. The staff was very friendly and eager to help. The rooms are small, but comfortable. After all, you aren't in NYC to spend the entire time in your room. The bed was very comfortable and the outside noise was non-existent. They served a continental breakfast which we didn't partake in so I'm not certain how that was. Although if you have a chance, eat dinner at Rosie O'Grady's which is just a door or 2 down from this hotel. It was a great place for dinner. Lunch was OK, but dinner was excellent...go for the petit filet. Great value! Speaking of value, the cost of the hotel is in line with what you receive in NYC. We were there to watch the Ball drop so the night before and the night after New Years Eve were economical, but NYE night was double the normal price. I'm sure this was typical of all hotels in NYC that night. We always felt safe at and around our hotel. Never a concern with any issues. My wife and I walked everywhere during our 3 day stay in NYC. Coming in from LaGuardia Airport (LGA), a taxi charged us right at $40 for the tolls/fare. On our return trip to LGA, we asked the front desk to order us a taxi for the morning of departure and they actually have a private car service they recommended. It was a nice, clean vehicle, w/ a nice, clean driver. They charged $45, which included tolls as well. A shade more expensive, but a less stressful trip compared to the taxi ride. You can't go wrong with this hotel. You will love it all!"}
{"sentiment":0.5,"text":"The one thing that will stick in my mind of this place is the bathroom, which was in my single room, basically a cupboard with toilet at one side of the door, sink in the middle, and shower at the other side. It was basically impossible for anybody over 5'2\" to sit on the toilet without wrapping their knees around the u-bend of the sink. The single beds are quite narrow, even for singles, and the decor was a little tired, and the room felt claustrophobic even for West London standards (I've stayed in about half a dozen hotels in the local area). It's not the worst place I've stayed, but I can think of other places within short walking distance that have given me more for my money at a comparable budget. Add into the mix it seems to be two buildings connected into one, with very poor signage (and therefore finding the room when tired can be a bit of a challenge), and it adds up to a below-average experience, but I'll give them an average rating for effort and having a bar that is half-reasonable and quite comfortable."}
{"sentiment":-0.5,"text":"My husband and I stayed at this hotel just to get away for a quick vacation, not far from our home in the States. This hotel leaves a lot to be desired. Our room was nice, roomy and clean with plenty of storage space. It is directly across from the Bell Center, which is ideal for hockey lovers there to see the game. We weren't, but enjoyed watching from afar everyone coming and going. There were no other highlights to the hotel. The staff was OK. The hotel photos made it appear nicer than it really was. The room service menu for breakfast was very limited. There were no egg dishes, waffle, pancakes, potatoes, or breakfast meats. For several days that we had room service for breakfast we had bagels with salmon and cream cheese, french toast, coffee and a glass of orange juice. Just about everyday, room service forgot to bring something, whether the water or cream cheese. It was so frustrating having to call down everyday to have them bring something they forgot. It was like clock work. Also on the menu was yogurt, cold cereal and a fruit dish. That was about it. There is only one restaurant in the entire hotel. The one evening we were going to dine there, we were advised we couldn't because a private party was being held there and it was off limits to hotel guest. We were advised we could order room service from the restaurant menu. Instead we asked the desk attendant to recommend a restaurant in the city. We followed her recommendation . The food was okay but it was way, totally overprice for what we got and the food was just okay. The service was slower than molasses. The fitness center is good for two people. It's very small, but has sufficient equipment. If more than two people are there, it's uncomfortable, as it's so tiny. There is only one large mirror that two people can fit in front of at one time. There is a nice swimming pool and sauna, with an outdoor hot tub in the hotel. Skip the facial. It's so totally not worth the money. I had a facial and opted for the collagen mask. The aesthetician was a very young girl named Maria. She cleansed my face, put some serum on it, massaged my face for a mere MINUTE, put the mask on and left me there for twenty minutes. She returned, said I was done and charged me $136.00. I've had many a facial in my days and this was by far the absolute worst. A complete rip off. Don't waste your money. You could give yourself a better facial or get one someplace else. Beware! This hotel was nothing to write home about and I would not recommend it to anyone accept a hockey enthusiast there to see the game at the Bell Centre across the street. This hotel offers nothing, but a nice room. Years ago, we stayed in the Marriott champlain. It was a much nicer experience. The food and spa treatments were excellent. How I wished I had stayed there again instead of Le Crystal. You could do better."}
{"sentiment":2.5,"text":"We had to go to Utah unexpectedly due to a family death. We have stayed at the Orleans before and always enjoyed the hospitality there. Having no plans to be in Vegas we decided to stop and get a room there. Due to previous stays They were able to comp us a room in short notice. The food at the Prime Rib Loft and Canal Street were excellent. After dealing with the tragic loss, it was very nice to be able to relax for a few days."}
{"sentiment":1.5,"text":"Our family (incl 3 kids 16, 14 & 9) enjoyed 5 nights at the Bellagio and, overall, we enjoyed the experience. Our check-in was a bit problematic as one of the rooms that we were allocated had to be changed twice (once because of a strong smoke smell and the other because of a noisy air-con unit) but once we were settled we enjoyed the 5 star experience. The Bellagio is a pretty unique place and, from the moment that you pull up outside at the valet parking (which is complimentary) the customer service level is great. The facilities and decor in the main hotel building are fabulous and you need to allocate enough time to simply wander around the hotel and enjoy all that is on offer. The pool area is great and there are a lot of loungers available, although you need to get out pretty early or else a lot of them get reserved quite early. The famous fountains lived up to our expectations and we all enjoyed sitting in our rooms at the end of a long day watching the various shows all set to a variety of different music styles. The hotel is really big and the walk from our room to the reception area can easily take 10 minutes (including elevator wait time) so it's not easy to just pop back to the room. Cafe Bellagio is a good option for breakfast where they have a good menu and it is reasonably priced. All in all a great experience and we will definitely try to be back soon."}
{"sentiment":2.5,"text":"We chose this hotel after reading the good reviews on the site and can only add our congratulations to Novotel for an excellent stay in NY. On arrival we found ourselves at the end of a long queue checking in, but within no time we were taken care of and in our room. Desk staff are efficient and fast. The room which we shared with our two children was spacious and clean - our bags unpacked, there was ample storage out of the way and plenty of space for everyone in the room, although the bathroom was a bit narrow, but nothing more than that. Looking out onto Times Square we were apprehensive about possible noise - but didn't hear a thing! We had drinks in the bar most nights; they are more expensive there than in neighbouring restaurants and bars, but then you do pay for the mesmerising view of Times Square... We ate twice in the restaurant at dinner; the food cannot be faulted - however service is a little slow, so order first and enjoy your pre-dinner drink at the table rather than at the bar. Breakfast was a vast buffet catering for many different nationalities and again faultless. Price-wise, yes it is probably more expensive than going out, but who wants to face the cold NY air in February without something to eat first? We didn't! There is a good shop in the foyer with lots of souvenirs and postcards, as well as food items and medicines. There is also a fitness room and internet room. For the kids, the highlight was the playstation next to the shop where they were not only entertained, but had a chance to make friends with the other children staying at the hotel. There is a large terrace outside which is probably very nice to relax on in summer but was more than a bit chilly in February! Good photo spot though, whatever the weather. As for it's location - it would be difficult to choose better; a stone's throw from the MOMA, a lazy walk to Central Park, Macy's, ESB, Top of the Rock, and bang in the middle of theatre district. All in all, a very nice hotel at a very good price in a location that is very hard to beat. Don't hesitate - go there!"}
{"sentiment":1.5,"text":"Very nice Facility on the beach. A nice pool with a good sun deck off the beach. Restaurant for a wedding was very nice. great food, and atmosphere."}
{"sentiment":2.5,"text":"True, the King Eddy is no longer top of the food chain in terms of luxury hotels. And true, some of the rooms are not as modern and high tech as the newer properties sprouting all over town. But if you like, as we do, genuinely good service, quality build, spacious rooms, comfortable beds, etc., you will probably like the King Eddy as we do. We returned recently to celebrate our anniversary, and the hotel management so kindly upgraded us to an executive suite (all 800 sq ft of it), and sent up wine and cheese. As SPG PLT we were given access to the Lounge, and that was as usual a wonderful thing. Very good quality food, and free beer even. I've always found service to be excellent and very responsive. This time was no exception. Everyone we met was wonderful. There are a bit of construction going on, so we had a bit of diffiicult stopping and parking in front of the hotel. But the doorman asked a taxi to move back a bit, and we managed to get near the curb so as to not block the street car. A bit of a hassle, but that wasn't really anything of a major issue. Wish they would maybe move the valet parking area to the side of the building. No matter. The King Eddy is our hotel of choice in the downtown area. We stay here basically 90% of the time we are downtown. If you want uber-modern stuff like the W or the Germains, you won't like this place much. If you prefer older world charm and quality, this may be more your taste."}
{"sentiment":-0.5,"text":"On the plus side, we arrived early --- 6am --- with two small children and the front desk allowed us into our room straightaway at no extra charge. Staff were friendly and nice to our children. Swimming pool area was nice. On the down side --- renovation to the reception area included very loud drilling, shouting and banging all day long. As we were still on European time and wanted to sleep in the day, this was unbearable after a while. We could not be moved as all the quiet rooms were full. The children's channel on the TV was down, and while they said they would send someone to look at it, no-one came; the channel was not fixed during our stay. The room was not serviced in the three days we were there. On the second day I rang down and asked that someone come and remove the old cups and wet towels, and the lady on reception sighed heavily and had quite a bit of tone in response to a fairly reasonable request. I thought 10 singaporean dollars for a cup of hot chocolate was pretty excessive, as was 55 dollars for two lemonades, a glass of wine and a small beer. I thought internet access was bizarrely expensive, especially as so many cafes and bars have free wifi, and there were a couple of those next door."}
{"sentiment":2.5,"text":"This hotel is top notch from the location to the room to the helpful friendly staff. We loved staying here. Easy access to MGM grand, no queues to check in and an oasis of calm away just of fhe strip. The most comfortable bed i have ever slept in away from home - i could have stayed in there forever! Not to mention all the mod cons, jacuzzi bath, large shower, plasma tv and kitchen facilities in our junior suite. Would def stay here again."}
{"sentiment":2.5,"text":"I had a wunderful expereince during my stay in this hotel, i think this hotel deserves a 5 star rating, i got a excellent deal from priceline for about $58-65 per night. This hotel is 100% non-smoking and i got a room on 9th floor with a strip view, it was amazing..... The hotel is not that far from strip also, i used to take my car on stip...parked in TI one day and Tropicana the other day... I will definetely stay in this hotel in future... The only thing i didn't like were --- Internet is not free --- whenever my neigbhor opened his door, it sounded its mine"}
{"sentiment":0.5,"text":"I was pleasantly surprised for the price at how new this hotel was. Fresh apples were awaiting guests at the front counter, Indoor pool was nice but if you weren't swimming you could not sit in there, it was a sauna, so that was disappointing. We had a few little black bugs crawling around, but other than that it was very clean. Our friends stated their sheets had hairs all over it and had to have housekeeping come change them, however, the front desk told them housekeeping was gone for the day. But they did get a new pair of sheets. Nice vending machines for the kids. The breakfast was just ok. I expected scrambled eggs and fresh fruit. We got biscuits and gravey and the biscuits weren't very good. The location was right near the Recplex which is what we were there for. Nice TV's and a refrigerator in our room, so that was nice. Loved the storage in the bathroom, that helped to keep the place tidy."}
{"sentiment":2.5,"text":"We stayed at the Jardin de L'Odeon in Paris for one week for an anniversary celebration. Starting with our original phone call to the reception staff, the staff were uniformly courteous and helpful. The rooms were charmingly decorated and furnished and spotlessly maintained. The location near the Luxembourg Gardens and the Odeon Theater is very appealing. Quiet street...no noise. Pleasant courtyard."}
{"sentiment":2.5,"text":"We stayed here on our honeymoon for more than a month and it was brillant. The room was a cute little apartment, the staff couldnt do enough for us. It was spacious, clean, quiet and they provided a welcome pack of goodies for use in the kitchen and bathroom. Just wonderful :) Two minutes walk from Sacre Couer, we made it our neighbourhood and think very fondly of it :) Loved it, loved it, loved it. You are close to all amenties, two supermarkets and a laundry, post office, honestly everything you need is within walking distance, Metro too!"}
{"sentiment":1.5,"text":"It's a nice renovated hotel, next to Central Station in Amsterdam. The price is good for the quality you get. Only problem, if you have a room facing the trains then you will probably have a bid of noice. But the staff is very friendly and helpful. So you will have a great stay here"}
{"sentiment":2.5,"text":"we have stayed in this beautiful place twice- tha second time requesting the same room we had had on our first trip. The reception staff cound not have been nicer. the rooms are small but in keeping with the parisian feel. perfect location for touring the city, and great for those looking for that something to add to the romance of their trip- it works!- if thats what your after. we will look no further the next time we return!"}
{"sentiment":2.5,"text":"The level of personal service, attention to detail, and never ending kindness the staff at Jays shows every guest is top notch. Gerrit is a jem, he was always there to answer questions, offer sightseeing advice, restaurant recommendations, tips on getting around the city when a transit strike hit. The room, specifically the Empire suite, was simply elegant and contained every luxury a traveler could want; Clarins toiletries, Hediard Chocolates, fluffy bathrobes, discreet kitchenette, remote control lighting, flat panel television (including plenty of English speaking channels), wi-fi, cashmere blankets, the most comfortable bed I've ever slept in while away from home. The room and en suite bathroom were both generously sized. Location is outstanding, ten minute walk from the Arc De Triumph and Champs de Elysee. There are plenty of cafes and restaurants in the surrounding area to satisfy all foodie cravings."}
{"sentiment":0.5,"text":"We were quite worried after booking this hotel for a short break, having then read the reviews. Need not have been! Location could not have been better. We were on the 16th floor - not much of a view - but we were really not in the room in daylight hours so that didn't matter. The staff were really helpful. Rooms were a little tired but we were very impressed by the fact that sheets and towels were changed on a daily basis. Overall - can't fault it!"}
{"sentiment":1.5,"text":"I stayed in one of their remodeled rooms. The staff was very friendly during check in and check out. The rooms are very spacious for an NYC hotel, bed is super comfy and a nice flat screen tv. Bathroom is very sleek and great water pressure in the shower. Great location too, a short walk from Penn Station"}
{"sentiment":-0.5,"text":"We stayed here recently because we wanted to go to Napa, but we made our plans rather late and most of the other hotels were either sold out or really expensive. We figured that a Marriott would be at the very least a standard, acceptable hotel room. We were disappointed by the room - it didn't feel like a standard Marriott room at all - it felt just a little bit better than a motel room. The room just felt old and dated, and gave me a bit of the \"icks\", even though it was mostly clean, I guess. And we paid $350+ for our \"almost-motel\" room. The shower quality in the bathroom was so poor that I had trouble rinsing the shampoo out of my hair. Other points: service was fine, nothing special, although they had to be reminded about a couple of things regarding our check-in. Location is also fine if all you want is a hotel within a short driving distance to the main wineries. But it's not a charming location at all - near some strip malls right off the highway. Basically, there is nothing special about this place that would make it worth it to stay in."}
{"sentiment":-1.5,"text":"I was appaulled that a hotel like this exists. BIG mistake on choosing them from the Ad board with phones, at Miami airport. But every other hotel was full. I am shocked that they are even allowed to advertise at the airport! We took the hotel, without looking of course, thinking that at least they had a large pool. When we arrived, we were upset to see that the pool wasn't even clean. Never saw anyone check the water, or even skim the dead leaves, film, and insects from it. No one dared swim in it! The hallways were depressing, and downright frightening. Wet, stained, dirty carpet and walls. We had no choice, it was late night, and to go out on their roadway location, looked dangerous. The room we got was dirty, the bathroom with leaking pipes and full of mold. Water ran constantly, and so the room was humid and musty. Rotted wood peeled off. We were charged, with no choice, for an old safe bolted in the room, that was totally unusable. Also, we were billed for a 'micro-fridge', that was non-existent. It rained, and water poured into the common hallways, like a flood. We literally had to walk through the dirty water, to get in and out of the place! Continental breakfast? Dry sliced white bread, with a pat of butter. Black coffee, not even any milk for it. Felt like I was in prison. Nothing for kids, no juice, no milk, no cereal. BUT the little 'adjoining' store had bottles of water....for $4! I was afraid to ask the price of a juice, after that quote. We walked to a gas station, and gladly bought ourselves a decent breakfast & drink. The internet is only available in their reception hallway. So people had to crowd in their on the few chairs they had, to use it. We are seasoned travelers, have been all over the world. But I have never seen anything like this in my life. I would not even give one star, but had to at least put one, to enter this comment. PLEASE, sleep at the airport, if this is your only choice! Beware, the internet site I researched afterwards, is totally deceptive. It made hell, look like paradise* ( Just wish I had taken photos, to post!)"}
{"sentiment":0.5,"text":"After arriving into Key West we took a scenic cab ride with a very informative driver to the Westin. The area was bustling as cruise ship passengers were scurrying everywhere on foot, bikes and small motorized vehicles. We arrived the Westin and entered the lobby. A few awkward glances from the front desk staff and we were greeted by an un-uniformed staff member with \"what can I help you with\". We went through the normal transactions of checking in and then the front desk staff member said \"I need to speak to my manager about your upgrade\". As a Platinum SPG member we are entitled to upgraded rooms when available. I've never experienced the front desk staff leave to check in with a manager and reflected on all of the reviews I've read here on Trip Advisor which spoke of this property being frugal with upgrades. The staff member arrived back and said \"We got slammed with the holiday so we can't upgrade you. We don't have any rooms\". I noted that I had read a lot of reviews on Trip Advisor and FlyerTalk that this property doesn't like to upgrade Platinum members. He said \"I don't know, we don't have any rooms, do you want to speak to my manager\"? I told him that online there were plenty of rooms available. He said he would check with his manager again and went back to the office. I pulled out my iPhone SPG app while he was away and pulled up Ocean view, Ocean front and Suites that were all available. He came back and said \"I don't have anything now so you'd have to wait...so why don't I put you in your originally booked room\". I said that we were happy to wait. He asked me what my SPG app was showing as available and I listed Ocean view, Ocean front and Suites all available. He then looked at his computer and said \"let me see what we have\" and then called his manager from the desk phone. At this point he must have received permission to upgrade us as he muttered phrases including my name, upgrade, Ocean front, etc.\". After the phone call he said he could indeed upgrade me and would put me in a \"high room\". This was the most awkward check-in experience I've every had. Usually hotels are very welcoming and friendly. Here I had to fight for something that my status with the SPG program should automatically give us, if available, and it was very available. We were put in a second floor Ocean front room in the \"main building\". I wouldn't call this a high floor but the room was very nice and the view was not bad either. As other contributors have noted, this hotel is right in front of an active cruise dock. The room we were in, 261, provided both a view of the ship and the water while views from the annex building of the hotel are almost completely obstructed when a ship is in port. There were a lot of passersby on the promenade in front of our room. If you're looking for a private and quiet experience this may not be the hotel for you. A highlight of the property is Sunset Key Beach. For $20, which includes a ferry ride to and from the Key and beach access, we were able to enjoy serene sunbathing. We were pleased with the experience on the beach. It was very quiet and there were few other people on the beach. We also had an enjoyable room service breakfast on Thanksgiving morning. Not the best food I've had but it was good. I think the bottom line with this property is to not go in with any expectations. As you can see on the forum there are very mixed reviews of this property. We took our chances and, in the end, our feelings on the property are also mixed. They clearly need some assistance in customer service as this was evident in both my stay and in many other contributor's feedback. I've read from the marketing & social media manager, who comments on contributor reviews here, state that the property meets Westin and SPG standards. As a customer with about 100 Starwood stays I would say that this property does not meet the standards I've seen met in other properties all over the world. They should take some of their guests constructive feedback to make an OK property a great property."}
{"sentiment":0.5,"text":"The hotel is well located and clean but the rooms have a lot of problems. 1) Bathroom door is too heavy to close 2) Poor lighting over the vanity 3) If you want a coffee pot you have to request one 4) No exhaust fan in the bathroom 5) The elevators stink with incense sticks 6) No thermostat in the room."}
{"sentiment":2.5,"text":"I have tried several other Hotels in Paris and keep coming back to the Cadran. Great location, very nice rooms, not too busy but still great shops and cafes. The service is what really keeps me coming back, the staff go out of their way to make your stay enjoyable. Of cousre I can't forget the fantastic Chocolate bar in the lobby."}
{"sentiment":1.5,"text":"Nice rooms, slow elevators view of times square (and we didnt have to pay extra! haha)"}
{"sentiment":2.5,"text":"My husband and I stayed at this property because we love the Homewood Suites chain. We always know that we'll get great service and the amenities are second to none! During the week nights, they offer a \"manager's special\" which is a free light dinner (menu changes daily) and complimentary beer and wine! This is such a nice option to have available! Their breakfast each morning is wonderful! They have two waffle makers and a hot breakfast including breakfast meat, (sausage, bacon, etc) eggs and a type of potato. Not to mention all of the fruits, cereals, coffee and juices (and even soda for those that prefer an alternate caffeine to coffee.) The rooms are very clean and spacious. They have kitchens in their suites which makes it convenient for drinks or leftovers when eating out! The front desk staff bent over backwards for us to make sure that we had everything we needed and did it with a smile...the customer service far surpassed our expectations. The housekeeping staff is very gracious and courteous. We found that while the hotel was very busy with many guests, it was very quiet and never heard a peep from other rooms, nor in the hallways. This hotel is located on International Drive which has a lot to offer for dining and entertainment! There is just about every type of eatery within a mile and most are walking distance! I would definitely recommend this hotel to anyone staying in the Orlando area for all types of purposes. Easy access to I-4 and the theme parks, while also quiet at the hotel if traveling for business. While my husband and I don't have any children, many families stayed there as well so it was definitely a good fit for all types of travelers. Lastly, they have a complimentary shuttle that will take you to Disney/Epcot. While we didn't need this service, it was a nice amenity to have available!"}
{"sentiment":2.5,"text":"Most impressed with the Istanbul hotel chosen by Globus for our Turkish Delight tour. So pleased we added extra nights before and after our tour. Room entirely to our liking, meals excellent with a lovely restaurant which we frequented three times nearby too. Ipek, the Guest Relations Supervisor went out of her way to assist us"}
{"sentiment":1.5,"text":"Unlike in the US we found it challenging to find hotels in Europe with rooms that would accomodate 4 people, which they call Quads. Based on reviews we read on Trip Advisor we contacted Hotel Residenza Cellini but they did not have any \"quads\" available. However, they suggested we would be much more comfortable and it would be more affordable if we reserved an apartment that was managed by the Hotel rather than reserve 2 rooms at the hotel. They were right. And as we discovered, the apartment had a better location closer to the historical areas like the Trevi Fountain and the Pantheon than did the hotel. Upon our arrival we were met by Gaetano who showed us around the 3 bedroom apartment we rented on the 4th floor at Via M. Dionigi, #17. He also spent a lot of time with us to show us where we were located and where we could go nearby for dinners out. The hotel front desk could be called from the apartment for any questions or even to assist with dinner reservations. We stayed 5 nights and the apartment was cleaned once with fresh towels provided during our stay, which was sufficient. The master bedroom was very large and spacious and contained an in-wall safe, air conditioner, phone, and TV. The 2nd bedroom contained 2 twin beds and was also amply sized. The 3rd bedroom was very small and suitable only for one person and one small bed. The apartment was tastefully decorated, clean and very large. Although not luxurious, it was a very comfortable and quite place for us to stay. The main bathroom was plenty large and had an excellent shower and there was also a dining room off of the kitchen that was stocked with cooking hardware, refrigerator, and some breakfast basics like juice, croissants, toast, bread, jam, and milk. The neighborhood was quiet and safe and had several good places to dine in the evening if we didn't want to cross the river to walk to the historical site seeing areas. If we did decide to take a walk for dinner or shopping we could get to many places within about a half a mile. We were also very close to a bus stop that makes it easy to get over to the Coloseum and Forum, which are too far to walk to. We were a little weary of choosing an apartment rental over a full service hotel but in the end it worked out great for us. Unless you must have total luxury and full service amenities, we would highly recommend this apartment to families traveling as it definitely is more comfortable and more affordable than most other options. In our minds there is no comparison of the location versus the Residenza Cellini, which is further away from the historical sites and is also located on an upper level floor of a building. One word of caution - parking is extremely limited and difficult to find nearly every place in Rome and the area around the apartment is no exception."}
{"sentiment":2.5,"text":"Yes it's pricey and yes it's old but in a good way. I spent a couple nights there just to mark it off my bucket list. It is worth the price. Friendly service with a smile. The hotel has so much history and I would recommend the hotel tour that ends with lunch at Oscar's. It was fun to see the ballrooms and a suite. I can't exactly describe it but you feel special there, well cared for. Go, enjoy it, sit in the lobby and observe, you won't be disappointed."}
{"sentiment":2.5,"text":"First of all, the lobby was quite impressive. The fountain and arched ceilings were beautiful. Stayed in the Venetian tower in the two queen suite with a total of four people. The Venetian was one an older building (compared to the Venezia and Palazzo), but was well maintained and clean. I was worried that we would be cramped with four adults in one room, but we had plenty of room to sprawl out. The beds were very comfortable. There were three televisions; one near the beds, one near the 'living area' with a sectional and dining area, and one in the bathroom. The bathroom was also very big with double sinks, a separate vanity and a separate tub and shower. The hotel is connected to the Canal Shoppes and the Shops at the Palazzo. Very convenient to restaurants, food court and shopping. It is centrally located on the strip so it was easy to get everywhere on the strip without much difficulty."}
{"sentiment":2.5,"text":"My husband and I stayed at this quaint little hotel for our first anniversary trip and can't say enough about how much we enjoyed our stay! I read tons of reviews before choosing a hotel and decided that its location and the queen beds made it a winner in its price range. It is recommended in several travel guides and ranked very high on this site, and rightly so! We did not experience the noise problem that other reviews listed, so I would have to assume those travelers simply had rude neighbors which you can't blame the hotel for. Sarah at the front desk was so sweet and patient with our attempts to speak french. We found that all of the staff was really helpful and accommodating. Since there are not very many rooms, the staff also knew our names which we loved! The breakfast was good. Definitely a little expensive, but in this area of town the bistros weren't really much cheaper and certainly don't give you as much food. The location is perfect! You can walk almost anywhere in the city and Notre Dame and the Louvre are both within a few blocks! There is also a major Metro hub around the corner where you can catch a train anywhere in the city that you may think is too far to walk. The front desk can also book any tours you may want to take or shows you might want to see. There is also a strip of affordable stores just down the street for those of us who can't afford Gucci and the other high fashion brands located on the Champs Elysee. I will never stay anywhere other than this lovely little hotel in Paris!"}
{"sentiment":2.5,"text":"This is a great location for sight seeing and shopping. The 'front of house' staff are friendly, welcoming and informative (and so is the conceirge on the top floor). The rooms are a great size and were very clean. There is a 'turn down' service in the evening with a chocolate for each guest, which is a nice touch. Packets of filter coffee are available in the room, which is far more preferable to the more usual powdered variety. We also liked the jar of sweets in the room - didn't eat many but it was a welcoming touch!"}
{"sentiment":2.5,"text":"Can't recommend this hotel strongly enough. We booked a prestige room as we wanted a view - and a view we got. The room was really big by European standards and bathroom brand new and very comfortable (shower & separate bath). With the balcony doors closed we couldn't hear a peep. The reception staff were extremely helpful and attentive. The location of the hotel is unbeatable."}
{"sentiment":1.5,"text":"My partner and I stayed at this hotel for 2 nights. On arrival, we were welcomed and given a small upgrade to a room with a canal view, which was lovely. The rooms were clean, and the bed was comfortable. The location was great, very close to everything and easy access to public transport, including the bus to the airport (4 euros pp.). What really makes this hotel worth a stay is the friendly manager, Nathalie. She was very helpful and also made the most delicious breakfast - bacon and cheese scrambled eggs and pancakes, made to order! It is not very often you come across a manager who takes such an interest in her customers, or who offers such personalised service with a smile. It was really nice :) Also, the coffee from the machine was great too (Try the mocchachino!). Oh, and the free internet access (an actual computer, not just free wi-fi), which was also a rare find on our 6 weeks travelling Europe. My only dislike was the steep and narrow staircase, which being on the third floor was particularly annoying with heavy suitcases. However, Nathalie assisted us with our luggage which was great, and you can't really help that considering it is a traditional building on the canal. We would stay here again without hesitation :)"}
{"sentiment":0.5,"text":"This hotel was in a good location and obviously right by Fisherman cent cent s Wharf and Ghiradelli Sq. Since we like to walk, we walked the distance to China Town and Union St. We also walked along the water from near the hotel all the way to the Golden Gate bridge which is about 2 miles. On a nice day it is amazingly scenic, so I recommend taking in some sites that way. This hotel was pretty much purpose-only. It was nothing special to look at from the outside and inside. The room was just your basic hotel room and our view was of a wall. We had a handicap room I think because the shower had handrails and a big bench. The bench took up most of the shower so you had to stand pretty much against the wall and the water pressure was weak. Luckily the showerhead detached so you could rinse more efficiently that way. At least the mattress was really comfortable. That is a bonus while on vacation and trying to catch up on sleep. Unfortunately a travel agent got this room for us and I paid full price on a weekend of $230+ a night and wish I had gotten a different hotel for that price or tried Hotwire.com. Besides, Fisherman cent cent s Wharf is a good location, but you can see that in about an hour cent cent s time so if I could go back, I would prefer to be more in the heart of the city near Union St. The breakfast was a big bonus for us since we were eating all meals out for our week long trip to northern California. Since we were up early due to the time change from the east coast, we didn cent cent t have to fight crowds for food at 7:00 am. At 9:00 when we were headed out to start the day in the city, the breakfast area was packed. But even so, you could get your coffee and something to eat pretty easily. The free internet in the room was a bonus since we brought our laptop. Our hotel in Monterey didn't provide breakfast or free internet in the room. We spent two days in San Fran so we didn cent cent t pick up our rental car until we were leaving for Monterey since the parking at the hotel is $40 and the closest garage had a sign for $30 a day. In the end it was a good stay, but if I could go back (because San Francisco was an amazing city!) I would stay closer in towards the heart of the city for that price and probably picked something myself rather than a travel agent who didn't get us any sort of deal."}
{"sentiment":0.5,"text":"I recently stayed at Bally's - December 27, 2010 for one night and again January 4th for three nights. We were given the North Tower both times and my rooms were comped. The room was very clean, a good size and quiet. I thought the bed was very comfortable but those pillows! I will definitely bring my own from home next time, as I had a hard time sleeping on those small pillows. The tub was slow to drain from the shower, but we had plenty of fresh towels and our room was always cleaned by 11am each morning. You cannot beat Bally's location on the Strip in my opinion and that to me, makes up for the less elegant and posh surroundings, as does the friendly service. The casino was very quiet for our entire stay. I expected for it to get busy on the Thursday night as the CES was starting but the casino remained fairly quiet. I must say that all of the staff members we came across were super friendly and helpful, this includes everyone from the shop gal to the bartender to the dealers. The friendliness and location of this casino combined with the price (free) is a winning combination in my book. While Bally`s does not compare to the Venetian (the other hotel I frequent) it sure does serve up a great recipe for the price. We spent a lot of time in the tequila bar enjoying $2 mexican beers and $2 tacos. Note to Bally`s management - please change your promotional material throughout your hotel and website as you are still advertising $1 tacos. I recommend everyone give this cheap place a try. Well worth it for the price. They also have $2 margaritas. I spent a lot of time at the tables and although Blackjack used to be my game, Crazy 4 Poker has taken its place. I simply could not lose this time around at this game. Thank you Bally`s! Finally a winning trip. Back in February and staying at the Wynn, due to a great deal, but I will be back to Bally's again, guaranteed."}
{"sentiment":0.5,"text":"This hotel is only a short walk to the train station and there is a supermarket across the street. The double room was very small, with two twin beds and a desk, but not much room for anything else. The bathroom was even smaller and I found it very hard to move about comfortably (a stand up shower, bidet, toilet and sink all crammed into a space the size of a closet - eek!). The room was generally clean, though the sheets were not changed daily (this may be usual for Europe, as other hotels had the same practice). Breakfast is included (rolls, baked goods, coffee, juice and yogurt), though on the third morning, every table but ours had fresh rolls delivered to them. We thought that the girl at the breakfast service was very rude on account of this. On returning to Rome after a trip to the South, we were able to find a much nicer hotel just around the corner (see Best Western...go figure)."}
{"sentiment":2.5,"text":"Stayed here for my 2nd visit to the Crescent City and loved it. This hotel is in the perfect location to downtown NOLA. The rooms are awesome (we got complimentary strawberries and champagne sent up) they are clean and comfortable. The Marriott is a short walk to Harrah's Casino and Bourbon Street-where the party never stops. Bourbon street is great, but can get expensive. It's definitely the place to be at any time of day. My boyfriend and I loved the live music, walking around with drinks and enjoying the sights, but there are plenty of other things to do in the city too. First off, do not pass up a chance to take a swamp tour. We went with Captain Rodney and he was phenomenal. We saw tons of gators and he was an excellent tour guide. Riding the street car is definitely the way to get around. Take it to the French Market where you can eat outside, and listen to live Jazz. Very romantic. There is also great street artists in front of the cathedral there where you can pick up some local artwork, and an awesome flea market too. You can take the street car out to Magazine Street to see some of the old garden homes, bars, and great restaurants. Tracy's on Magazine street has the best Roast Beef po boy I've ever had! Another hidden gem in NOLA is Frenchman Street. There are tons of bars/music clubs on this street and it's much much cheaper/less crowded than Bourbon. We loved going out there. If you get the opportunity, rent bikes and ride around the city, it's the perfect way to enjoy all the architecture and stop off for food and beers whenever you want. Try to stay away from chain resturants and get the local flavor of the city. It's a great place to be!"}
{"sentiment":-1.5,"text":"Let me start off by saying that I have stayed at the Four Seasons Troon, Fairmont Princess, JW Camelback Inn, Montelucia, and now the Biltmore. The Biltmore is definitely last on my list. First off $28 resort which does not cover parking. Parking is $27 valet and $12 self park, so pretty much ridiculous! Additionally the fee doesn't cover much which is why I have no idea why they charge a resort fee. Besides internet services, the other options are pretty much included within the STANDARD room rate at the other resorts. And yes while the others may charge a resort fees, PARKING was included. The hotel is old and I stayed in the Ocatilla tower which suppose to be the newer section. If that's new, then I sure hate to see the old. While decent, they can't compare to the competition I stated aboved. Turn down service was awful, whereas they don't service your room just give you towels. No clean up or NOTHING. They were suppose to run bath water if you request it, never happened. Don't get wrong not running bath water is not gonna ruin my trip, just don't offer it if you aren't gong to actually do it. This is suppose to be included when you stay in this tower because again you pay more $$$$ to stay in the Ocatilla. One person though who was awesome is Jazmin with the Ocatilla Conceirge, she was very nice and extremely helpful. The Ocatilla pool is suppose to private and only for club guest. Pretty much open to anyone, so again why bother paying extra for this tower if the rules aren't enforced. The cabana rental I must say were nice if you do it during the week when they are half priced. Othwerwise, don't waist your money because you are paying double when the cabana is really only worth the mid-week price. Everything is pretty much really expensive at the resort which is to be expected, but the nickel and diming for what you get in the OLD hotel is why I would not recommend it to others. If I have to be nickel and dimed, then I'd rather stay at a newer resort with better amenities! There is no way I would pay regular price when housekeeping isn't up to part, $28 resorts fees, plus parking which is a mile away, rooms are very dated, and the daily activities they offer all hae fees attached! Forget it. Save your money and stay at the Phoenician or the others I listed. Lastly, the staff was very nice but that is to be expected for what you pay and they are just as nice at the other resorts. So again, Biltmore just doesn't cut it with the competition and for what they are charge. You can save yourself the headache and some money by staying a newer and nicer resort where they appreciate your business, and provide a GOOD expereince for what you pay."}
{"sentiment":2.5,"text":"I was surprised to find this hotel, tucked away across the street from the new \"Teatro Zinzanni\" venue next to the Key Arena. It's on the other side of downtown from the Space Needle and the Pacific Science Center. This acts as an effective buffer between the hustle and bustle traffic noise so prevalent in SEA. Locals know this area as \"Lower Queen Anne\" and it's an iconic SEA neighborhood. It's got its own hoity-toity supermarket (Metropolitan Market), some great coffee shops (Cafe Zingaro) and incredible restaurants like Toulouse Petit (ate their twice!). The Maxwell has no restaurant, so you're free to roam the area to forage for food. I ate lunch at the Metro Mkt (salad bar). We even hiked up to the top of Queen Anne Hill (huffing, puffing) to the 5-Spot for breakfast. The hotel is essentially brand new--lots of modern touches. EXCELLENT hi-speed wireless internet. Great dark-wood floors. Comfy beds. Modern finishes in the bathrooms. I'm not a TV watcher--but they're big. There's the one-cup Keurig (sp?) coffee makers in the rooms. Very nice. Special touch: they put the 1/2+1/2 in the fridge. NICE TOUCH. Beds were comfy, towels were fluffy...there's a bedside alarm clock that holds your iPod. I could see the Space Needle out of my window--it stuck up over the parking lot."}
{"sentiment":0.5,"text":"Apart from the location, I would'nt pay the top price. If I got a cheap deal then I may consider it. I stayed in a standard room. The rooms were old and tired! Try the buffet dinner, its cheap and there is a lot of choice."}
{"sentiment":1.5,"text":"As I write this, I am spending my third night in the Hotel Regina. What a find! Located just steps from the Puerta de Sol (the Times Square of Spain) -- you can also walk out the front door and you're smack dab at the Sevilla metro stop. Walk fifteen minutes further and you're at the Prado museum, or go the other way and you're at Plaza Mayor! The current (Jan. 2010) rates on Expedia are exceptional for a hotel of this level. There's a bar, restaurant, room service, mini bar, free wi-fi, flat screen tv with cable/radio, laundry service, etc. Unlike many European hotels, you have room to move around the bed. There's a big closet and a safe (extra fee). I'm in an interior room and it is SUPER quiet. Front desk staff is uber professional and speaks English. Did I mention the pillows on the bed are out of this world? Do yourself a favor and stay *here*!"}
{"sentiment":2.5,"text":"The Manchester Grand Hyatt was a spectacular place to stay. Exceptional views of San Diego, great, comfortable room, exceptional dining, wonderful staff and the Top of the Hyatt on the 40th floor is unsurpassed. Will definitrely return!"}
{"sentiment":1.5,"text":"My first time in Vegas !!! This was a solid hotel in a good location. Easy access to everything. Quality of the hotel food was so so."}
{"sentiment":2.5,"text":"My wife and I just stayed at the beautiful, elegant Hotel Palazzo Abadessa and our stay could not have gone better. Our hotel managers, Darwin and Matteo, were amazing. Their recommendations and suggestions were great. They left us wanting for nothing. If you want a very beautiful hotel with excellent, personalized service then Hotel Palazzo Abadessa is the hotel for you."}
{"sentiment":2.5,"text":"We had initially been booked at the US grant, however, due to unknown circumstances at that hotel, our reservations were moved to the Westin. The staff was extremely helpful with the transfer and were very accommodating and helpful throughout our trip. There was heavy construction around the hotel, but it didn't seem to be an issue with our stay. I would highly recommend this hotel, especially if you can get a room on the higher floors to get a great view of downtown San Diego."}
{"sentiment":0.5,"text":"rooms are just ok the service is kind of Ok need to call india using my card the recetion doesnt have an idea how to use..I dint try food so cant comment. lifts are bit slow and the red carpet dint appeal me in the lift area seems to be pretty old."}
{"sentiment":2.5,"text":"Fantastic hotel and Excellent Service This is a lovely hotel with the best service possible. Everyone was so helpful and made excellent recommendations on excursions, restaurants, and shopping. The hotel is only 15 minutes from the heart of Florence and a frequent, free shuttle was provided."}
{"sentiment":1.5,"text":"Hotel Preciados will not disappoint. This modern, well-managed, spotless hotel caters to both the business traveler as well as the tourist. My boyfriend and I travel frequently and are often disappointed with the standard \"limited service\" hotel, but not here. We stayed here for 5 nights during our trip to Spain and we're very impressed. Hotel Preciado's new amenities, excellent housekeeping and welcoming staff make it a real stand out. In addition, the hotel is safe with 24-hour front desk service and centrally located with easy walking/taxi/metro access to all points of the city. One suggestion, request an upper floor room if possible as the street is busy and can be loud in the evening."}
{"sentiment":2.5,"text":"Fantastic Hotel Just returned from our holiday in NY, stayed at the Hilton Times Square from 31/3 to 5/4. Can't praise it enough, everything was perfect. Room on 40th floor overlooking Hudson and 42nd St, very quiet. Big room with two double beds plenty of space for us, just as a hotel should be.Late check out as we had a late flight, and then baggage looked after for us while we went to eat and they had a taxi waiting for us as requested to take us to JFK. All staff really polite and helpful. Also in a great position for travelling to all areas, and loads of restaurants within walking distance."}
{"sentiment":1.5,"text":"I visited this property alone with three children (16 mos, 5 yr, 11 yr), it was my first time at a Horizons brand (although we are Plat. Marriott Rewards members). Not an owner, we just rented a guest room on-line as no villas were available. I found the front desk service lacking a lot, before I could finish a question about their on-site provisions (aka milk), I was cut off and was told to go directly to Wal-Mart! I was not impressed. Basically, the front desk was not helpful at all throughout the stay. The Concierge desk was helpful in getting theatre tickets (after 2 calls and a visit). A plus, was a free Branson-Springfield coupon book. As it was the end of Oct, only the indoor pool with tiny kid pool & spa was open. All outdoor pool areas were closed (not on the web-site). A kids play area was only open from 9-5, and we never got to visit it. The property is new with only 2 accomodation buildings at present. I do not recommend the guest rooms for any group other than a couple. It's just way too cramped. Ours didn't have a tub in the bath only a shower, which was a problem as the baby screams in a shower. The room was clean and well styled. The bed very comfortable! The mini-fridge was not working correctly and I had difficulty getting all the baby bottle supplies in it. Traveling alone with kids is a challenge, but it was hard getting all of our things inside & out in the light rain. Someone came by in a cart and helped a couple get their things in, but no offer to us or others. No laundry in guest rooms but free use of a washer/dryer in the building. I did notice an outdoor area with BBQ grills. The maid came in daily as we were renters, not owners and cleaned up somewhat, but not as I would except and she was rude one day when we were still in the room when she wanted to clean. When we left the room just before 11 am, she made the comment \"can I finally get in.\" Green Mountain road is a great location when visiting Branson, easy to access the feeder roads to just about everywhere and avoid hwy 76 (which is a parking lot in summer! No kidding). Just off the property is Pirates Cove, a miniature golf course the kids enjoyed. We also rode the ducks (as a old-timer to Branson, I had never done this, but the kids insisted!) and it was fun and worth the cost (use a coupon). Near the Days Inn is a great Mexican Restaurant (authenic food and low prices, plus we used a coupon from the book.) Krispy Kreme, McD's, Denney's quick for Breakfast. No food at all on property (except popcorn in the lobby, lol!). Get your show tickets at the Concierge desk. Use the feeder roads. Use the coupon book or coupons from brochures available everywhere (including wal-mart). Overall the property is very nice, staff need more training in service, room well-kept, comfortable & clean. Get at least 1 bedroom villa with 4 people. Will probably try this property again in warmer weather and hope the staff are nicer."}
{"sentiment":-0.5,"text":"Okay but noisy! The room was clean, breakfast was okay, and the location was fine, but the big big problem was the noise. Maybe we were very unlucky, but neither my husband nor I slept due to either the road noise or the drunk and noisy teenagers above and next door. You could hear everything they said and the constant slamming of doors kept us up even when wearing earplugs!"}
{"sentiment":0.5,"text":"Casino hotels aren't my favorites, but the Mandalay Bay was a good one of its class. High point: best Margarita I've ever had, excellent Mexican food, big complex made for fun and no hassle late-night frolicking."}
{"sentiment":2.5,"text":"Stayed at the Aloft as a stopover hotel prior to flight out of Montreal. How cool is this hotel?? Very hip room, excellent layout. 2 free computers in lobby and although we didn't use the lobby snack, looked like anything you needed was available. The staff are excellent and very knowledgeable. The decor is very modern, chic lobby with interesting furniture. The teens loved the look-starry bar!. The room was very quiet, large and set up excellent. Very new and modern hotel. Exercise room was great. Interesting drapery in elevator. All in all, best experience at a stopover, the teens wondered if we could stay there for the week!"}
{"sentiment":0.5,"text":"We enjoyed our week at the Allegro, but would try another resort rather than going back. There's a reason the resort rates 3.5 stars rather than 4 or 5, and if you are willing to spend the extra you'll probably be glad you did. (As an aside, American Airlines was a nightmare in both directions. Think carefully before flying them to anywhere in Mexico). Here's what we liked: - The grounds were very pretty, well landscaped, gave a nice tropical feel - The pools were clean and spacious, great for frequent dips to cool off from the heat. - The ocean is absolutely beautiful with shades of green and blue, and it was shallow enough to walk out and swim by the beach. Also great to hang out at night under the stars. - We took the $33 USD snorkeling trip which leaves from the next hotel over - fun trip, just to swim around with a mask and see some colorful fish. - The bartenders make good pina coladas and strawberry daiquiris. - The breakfast buffet was usually quite good. We liked being able to have an omelet made to order, the authentic Mexican beans are very tasty, we liked the various sausages and meats, and were surprised that the instant decaf coffee tasted good - We liked some dinner buffets but not all. Be warned that the \"Intercontinental\" buffet night is code for leftovers, and that the chefs tried hard but couldn't make Asian dishes work. Also they didn't seem to grasp what Americans mean by salad. On the other hand, the ice cream was fun and plentiful. - One word: tiramasu. Fabulous, unbelievably good, better than what we've had at good Italian restaurants in the US. Imagine how excited we were that it showed up at the buffets the next day. - The air conditioning in the room was a life saver - we set it to a low temperature and kept it (and the ceiling fan) on nonstop the whole week. - The staff were helpful and friendly. American Airlines was terrible in both directions, including losing our luggage on the trip to Playa. The hotel staff helped us call and reach the slippery luggage staff at American to ensure our bags were delivered. They also helped us call the van company that took us to and from the airport to confirm our return trip. - The games at the main pool were cheesy but harmless. I played water polo with other guests most days - We liked walking to the shopping center a few minutes away. Disappointments included: - There is very little actual beach. We knew this from Trip Advisor reviews before coming, but it still surprises you in person. Especially since most of the nearby hotels have substantially more beach left than the Allegro. - The hotel does a terrible job of making sure guests can get chairs by the pool. There just aren't enough chairs period, and literally by 7:30 am people have saved all the good chairs with umbrellas by both pools and on the beach. This is despite the signs that say 'please don't save spots.' For much of the day the saved seats are empty, because the savers are elsewhere, but tough luck for everyone else. We resorted to sending one of us out to save seats in the morning when we first woke up - annoying and not what you should have to do on vacation. - The photographers were too persistent coming around with their iguana and parrot and lemur and pushing you to have photos taken. Several times they would not just take 'no' for an answer and we had to waste time fending them off. - In a similar vein, the onsite tour salespeople were pushy and irritating. Our first morning a woman named Marisol followed us into the gift shop to try to strike up a conversation. It took several minutes for her to bug off. The next day she chased us down again after breakfast, and tried to guilt us into talking by using a cheap sales ploy \"I'm getting the idea you don't want to talk to me.\" My fiancee had to put up with her for several minutes. When you're paying for a vacation you shouldn't have that kind of treatment. She finally got the message and left us alone. - The restaurant reservation requirement was just silly. We had to reserve several nights in advance, at an earlier time than we wanted. Then at both the Mexican and the Italian, we were one of 2-3 tables in an otherwise empty room. It appeared to be similar all week when we peered in. - The irony is that the restaurant food is mediocre after all that. Beautifully presented but little worth tasting. - The cable TV had only a few channels, mostly in Spanish. It would have been nice to have more when we were in for a siesta to escape the afternoon heat. - The room was adequate but nothing special. In particular there was almost no dresser / drawer space, so we had to live out of our suitcases the whole week."}
{"sentiment":2.5,"text":"This was the last stop for our honeymoon trip along the Gulf Coast and they couldn't have taken better care of us. First, the Marriott hotline was helpful in sorting out a complicated issue with my Marriott points, allowing us to get one night for free. Second, I called ahead a few days before with a few special honeymoon-related requests and they happily obliged. They put us in a corner room on one of the top floors, complete with an amazing city view. And I asked the concierge to put a dozen roses in the room, and she did it without hesitation. It looked great. We'd happily stay here again."}
{"sentiment":1.5,"text":"A second stay at the Hotel American Dinesen for 3 nights in the attached apartments proved to be just as comfortable as the first stay. The apartments that have kitchen facilities and allow you to self cater are tidy and clean and the space and the privacy is a nice welcome. The strongest points about staying at the hotel are: the helpfulness of the staff, and the location as it is in a quiet neighbourhood, yet conveniently close to all attractions. Ovderall, a really pleasant well priced stay."}
{"sentiment":2.5,"text":"Room Clean, spacious, excellent value for money, beyond excellent service. Spacious bathroom with choice of bath tub and shower - really lovely vanity set up. Cloud fluffy king sized bed with view of harbour to die for, spacious room, large tv with custom welcome message, complimentary buffet included (great food selection) and excellent facilities. Pool and spa was excellent - I even got the hot stone massage. Staff All very friendly and helpful - you are acknowledged/greeted everywhere you go in the hotel. Check in was very quick, very efficient and very professional - there was a lot of people lining up but didn't take long at all to be attended to. My colleage called room service and asked for emergency nail polish remover and they arrived with a women's vanity pack which included lady products, nail polish remover, emergency stockings, make up remover and provided at no extra cost. Hotel provides morning room service and afternoon \"down\" service which prepares your room for the evenings (yes that means staff actually untuck your sheets!! Yes thats right!!). On check out, staff even helped me with my luggage to the cab (not a service hotels usually provide anymore) I can't fault staff and their professionalism at all - just excellent!! Location is ok for us, not in the city but close enough - a bit of a hike up hill though."}
{"sentiment":2.5,"text":"Beautiful Resort with Wonderful Staff Grand Palladium Bavaro Resort and Spa ?Punta CanaMy wife and I went to the Grand Palladium Bavaro Resort and Spa from April 9th to April 16th, 2007. We traveled with two other couples. We had 7 days of Sunny hot weather which made for a great vacation. This was a wonderful spot and I would recommend it to anyone.Travel ?Our trip was run by Transat Holidays and we flew on West Jet. The West Jet folks were great. The cabin crew was very entertaining the whole way. There was no shortage of jokes and silliness on the flight down and on the flight back. This was very refreshing compared to most airlines which the crew is very somber and serious all the time. We had some friends that went to a neighboring resort at the same time and they flew with Can Jet. They made an unscheduled stop in the Bahamas for fuel which greatly delayed their trip. Can Jet did the same thing to us when we went to Cuba 2 years ago. They must get cheaper fuel in the Bahamas. They should make sure their passengers know in advance that they will be sitting on the runway in Nassau for a couple hours waiting to refuel before heading to their destination. After our Cuba trip 2 years ago we renamed them to Can Jet.Reception ?br/>When we landed at the Punta Cana airport we were directed by a Transit Rep to our bus which took us to the resort. The ride wasn too long, maybe 30 minutes. There was some road construction that we had to go around. Check in went smoothly and the folks at the desk were able to put all three couples close together. 2 couples in one building and the other in a neighboring building. Room ?br/>We had the deluxe room which was very nice. It was clean, well kept, and in very good condition. One of the couples had a Junior Suite which had a sitting area (sofa) in it and a larger bathroom with a large tub. It was very nice. I may consider spending a little more next time for the upgrade.Staff ?The staff was wonderful. Always smiling and willing to help. The POP team (People of Palladium) were great. They worked hard to get people involved in activities at the beach, pool, and in the shows in the evening. I can believe the energy these young folks had. They worked from dawn till the late hours at the disco trying to keep everyone happy and involved, always smiling and energetic the whole time.Food ?There were two main buffets on the Resort and Spa side that we used most often. The food was always good and there is no reason anyone should go hungry as there is a huge selection to choose from. You also had the option of dining in the neighboring resort because it is also a Grand Palladium (Fiesta Hotel) but we only ventured over there for our a al carte meals.The a la carte dinners were a nice change from the hustle and bustle of the buffet. It was very relaxing and quiet. The only trade of is you don have the wide variety of foods to pick from when you dine a la carte. But if you don find something there you like you can always go to the sports bar later for burgers, fries, pizza, natchos or a BLT. The sports bar was open 24hrs so you could satisfy those late night munchies (or thirst) at any time.Activities ?We didn do any organized excursions because of the extra costs involved but we did visit some shopping areas. I don like the haggling much but my wife did a good job and got some jewelry and a couple cheap bottles of Brugal Ron for us. There is shopping on the resort as well and there is no haggling there. We bought a nice painting there to and in our Caribbean themed family room at home.At the beach and poolside there were activities like aerobics, dance lessons, water polo, and a beer drinking contest.The nightly shows were very entertaining. There were a few with audience participation which my group always seemed to get involved in. We were known as the Punta Canadians by the time we left. There were a few musical and dance show as well. The performers were very talented and put on a good show.After the show people would move to the disco for an evening of dancing which lasted well into the early am. There was a lot of Latin dance mix music so don go here expecting to hear music from the MTV or Much Music countdown. Again the service and staff were great. The POP team was always busy looking for anyone who looked bored and dragging them up on the dance floor.Beach/Grounds ?The beach was beautiful. My wife and I are beach bums so this was the best part. There is beautiful white sand, palms, and gentle warm breezes. Shade is important, we had to depend on the palm trees for that because the little huts are always taken too early in the morning. We didn like to wake up too early so we just used the trees for shade. The grounds and gardens were immaculate. Everything was in blossom so the colors were amazing. They did a wonderful job taking care of the place.All in all it was an awesome trip. When we booked the trip online it said it was a 4 star. I would have to say it was probably a 5.Below are links to video clips and a photo slide show on youtube.Video Clipshttp://www.youtube.com/watch?v=mooHeCAHIZw http://www.youtube.com/watch?v=91Zaq--5Dsc http://www.youtube.com/watch?v=rx93s1-sTmE http://www.youtube.com/watch?v=MOplpfA4E-g http://www.youtube.com/watch?v=hSHRd2_NVPQ http://www.youtube.com/watch?v=0_f1HytKk20 http://www.youtube.com/watch?v=7XCTiZsPqhE http://www.youtube.com/watch?v=VshkbUlt9qQ Photo Slide Showhttp://www.youtube.com/watch?v=hsym7spFcHA Darren and Bernadette, New Brunswick, Canada"}
{"sentiment":2.5,"text":"The Rendezvous was a fantastic hotel. It is in the heart of \"The Rocks\", which is definitely the most interesting part of Sydney. This hotel is also walking distance to The Sydney Harbor Bridge, The Sydney Opera House, Circular Quay (the central ferry station) and a train Station. It is also walking distance to the Bus Stops for the beginning of the Sydney Explorer and Bondi Explorer buses. Our room was a nice size with a big, fully stocked kitchenette. The staff was very attentive and helpful. I would recommend this hotel to anyone who is in Sydney for the first time and wants to be walking distance to a lot of fun sites."}
{"sentiment":-0.5,"text":"Have just returned (3rd Feb 2005) from 6 nights at circus circus. Though all the review seem to pan it we stayed (3 rooms) in the skyline tower. The room were pretty well finished, decent size and bathrooms etc were all really clean - absollutely no complaints. What wasnt good was the beds and pillows - it was impossible to sleep in the rooms for any of us! The staff etc were okay - lets be honest - this isnt the Bellagio, so you cant expect the same quality of staff. You pay for what you get and if you pay cheap you get cheap. I wouldnt go back, or recommend it to anyone. But considering we didnt pay much for it i was happy enough with the place"}
{"sentiment":1.5,"text":"We secured an extremely comfortable King-size room with out standing views. Everything abut the hotel is top notch (great service, efficient and knowledgeable, restaurants are wonderful, etc...) The bed was extremely comfortable and the room was large with a decent closet. The bed linens were very nice and had a high cotton count in the material. Very soft and sleek. Nice assortment of TV stations - something for everyone. Toiletries are good quality and well-stocked. Pool was nice as were the whirlpools. Beautiful views over the harbor - expecially at sunset. We really enjoyed the location - there are amny restaurants in the neighborhood, fun shops, and all around beautiful setting. SeaPort was also a very nice place to pass a few hours. Easy access to GasLamp District, Horton Shopping, SD Zoo, ferries to Coronado Island - it's all right at your doorstep We were very comfortable at the Hyatt and would definitely stay again."}
{"sentiment":1.5,"text":"This is a great place to stay if you're looking to hit the nightlife in the Gaslamp district of San Diego, or are staying for a conference. It has quick access to the convention center, Petco Park, and the trolley system as well. The rooms are on the small side for what I paid, but WOW, what a view! Watch them, however, as they will nickel-and-dime you to death for everything from Internet access to parking ($30/day? are you kidding?). I was not overly impressed with the pool and hot tub, or the fitness center. The staff members were extremely helpful and friendly, the best I've encountered in San Diego. I would stay here again, but plan to leave the car behind next time."}
{"sentiment":2.5,"text":"After a very poor experience at another SanFran Hotel it was a pleasure to check into the Omni. Great hotel and great staff. Service was impeccable throughout and that is the hotels strength. Genuinely warm and helpful staff make a big difference. It could do with decorating I think as its a bit dated now. Its not worn or anything, just could do with bringing up to date. Excellent location, excellent rooms. Bobs Chop House downstairs is great and Town car to airport a blessing."}
{"sentiment":2.5,"text":"I used the 20 dollar trick and got upgraded to a 15th floor resort room with a view of the Bellagio fountain. Room was clean, large, bed was comfortable. Only gripe was noise from the pool below but really this is a minor point. I enjoy travelling to the US, have many friends from there, and find the American people to be gracious and welcoming. However, there are a very vocal, very unreasonable minority who make things difficult for themselves and the people working to serve them by having such unrealistic expectations and a rude demeanour. I firmly believe some of those people are the ones commenting here making this great hotel sound like Alcatraz. Get a grip! Sorry about the rant. It's a very nice place. Book with confidence."}
{"sentiment":2.5,"text":"Partake in everything the hotel has to offer. If youre looking for cheap keep looking. This hotel is for Bentley shoppers not Yugo shoppers. If you need something while staying at this hotel just ask. Really if you need anything just ask."}
{"sentiment":2.5,"text":"Had a wonderful four day stay at \"La Fig\" as it is known (and admired) locally. Tom the exquisite service to the hospitality of the hotelier, it was a most enjoyable stay. The setting is tres chic in that Uno Thimansson is a most congenial host and the room was so much fun to call home for a few days. Staff were attentive and met every need. The jacuzzi was a treat in the midst of a great collection of plants and the pool area is perfectly situated. The hotel is in the Heart! of the action for the Staples Center and the Convention Center. You MUST stay here!!"}
{"sentiment":2.5,"text":"I usually stay in Hollywood when visiting LA but was interested in the revamped downtown are this time. I am so thrilled that I did. This LA live property is Marriott on fresh steroids, with thrilling contemporary design and a trained service-oriented staff that feels empowered to make each guest stay unique and exceptional. From the welcome and room adjustment by the front desk to each interaction with staff, I felt like a super star traveling incognito. I am a loyal Marriott traveller but this was a little different and notable, I am still at the property and thrilled that I have three more nights. From the illy coffee in the lobby instead of the ubiquitous Starbucks, each detail of this place simply feels right to me, and the bathrooms are the bomb from design to amenities. Oh and can't forget rooftop pool and nightspot. Sweet. Enjoy your stay here."}
{"sentiment":-0.5,"text":"The only plus point is that it has a central location which is good for those who like pubbing and clubbing. Other than that I'd avoid this hotel like the plague! The hotel layout is nothing short of a maze for some rooms and were a complete nightmare to find following a night out drinking. My room itself was functional although the stored spare pillow was covered in stains and my room was facing the church bell across the road that rang on the hour every hour!!!!"}
{"sentiment":2.5,"text":"Stayed with my wife in this hotel for 3 nights,it's a excellent choice,the staff extremely professional,simply put it is an outstanding hotel in a wonderful location,our room was very clean and comfortable,wish we will come again."}
{"sentiment":2.5,"text":"Belleclaire Hotel is in a great upper west side neighborhood with tons of shopping and good close by. You're in the perfect location, in between Riverside park and Central Park. The hotel had clean, comfortable rooms, with really friendly staff,. Even though there was a mix up with a family suite we reserved (I was travelling with my boyfriend, his brother and mother),we were moved in the next day with no problems at all. The staff were great with recommending some great food, and we also stumbled upon some great places ourselves! Check out Cafe Frida at Columbus and West 77th St. Amazing Mexican food!!! We had a wonderful time and would stay there again in a heartbeat. :)"}
{"sentiment":-1.5,"text":"On reading the reviews here, I expected a lot more than what we found on arrival. On a late night arrival we were greeted by a young man who was very ignorant and unhelpful in helping us find our way around - explaining that he did not work there very long. Our room was located on the 4th floor, for those who suffer from claustrophobia the lift is not an option - you can barely fit two people in it with cases. Our room was at the end of a dated and dark hallway. On entry, you could smell the damp in the room and condensation was apparent on the window. Typical Parisian style, you could not swing a cat in the place! The bed otherwise known as a \"double\" barely gave room for two people to sleep comfortably in and the pillows were just awful. As for the bathroom, it smelt of urine due to a drain throwing up dirty water in the middle of the floor, our shower door was broken, our toilet leaked and you can forget about hot water. We had to run the shower for over ten minutes until the water heated up. Not the ideal location however we did walk through the Latin quarter and towards the champs Elysee, a total of 5.7km. The metro is excellent in Paris and a stop can be found around a five minute walk away. Road noise is very bad, the hotel is located beside a hospital so there is constant sirens. As for the maids waking you up at 08.00am every morning, you can certainly forget about a lie on. No English channels on the TV either and generally a very bad experience. Our safe in the room was broken and when we asked for help, we were fobbed off by the hotel owner - a very grumpy and unhelpful man. Wouldn't stay here again nor recommend it to anyone."}
{"sentiment":-1.5,"text":"We stayed here on the night before our cruise. It is a great location for the cruise terminal, that is where all the good things end. Our room was not cleaned well. It is an older hotel. The bed was not comfortable. The worst part was the bathroom was infested with ants. I told the front desk at checkout and all he said \"sorry about that \", no offer to resolve the issue you! I will never stay at the Sunrise again and would not recommend it to anyone!"}
{"sentiment":2.5,"text":"I have been coming to this hotel every year for over 10 years. Yes...some of the the rooms are small but it's an old hotel and it would difficult to make them bigger! ( Come on... how much room do you need to SLEEP?) I love the charm of the hotel The staff is warm and helpful for a hotel of distinction. It is in a great location. If it's good enough for royalty I guess it works for me. It simply FEELS good."}
{"sentiment":-1.5,"text":"the worst service we have ever recieved, the staff was also incompetent and unhelpful. food was cheap and alcohol was watered down in my opinion. reort itself looks good but very poor upkeep for a new location. i would not recommend this resort to anyone!!"}
{"sentiment":1.5,"text":"This was a quick trip so we could party for a couple days. There were six of us ages 17-48. Most of our daylight hours were spent in Tijuana (easy ride on the trolley), but nighttime hours were spent at the hotel or right across the street at the pub. We had 3 rooms. . All of the rooms were very clean, well appointed and had daily maid service. Noise wasn't a problem. I never heard the airplanes and hardly noticed the street noise even with the door and windows open. 418 - Small room, good city views - dark curtains. 321 - Small room, 2 glass doors that open to a balcony - bright, blinds only. 320 - Bigger room, 1 glass door that opens to a balcony - not as bright, dark curtains over the window, blinds over the door. None of the rooms have A/C. That was fine in March, but may be a problem in July & August. All rooms have ceiling fans, which produced a good amount of circulation. Each room had a decent size refrigerator. This hotel is convenient to every thing. 1 mile to downtown, Seaport village and the Harbor. 2 miles to old town. 18 miles to Tijuana. All places are easy to reach by the trolley, which is only 2 blocks away."}
{"sentiment":1.5,"text":"We stayed at this Marriott by O'Hare for a business meeting and were pleasantly surprised by the service and value for the room price. Free shuttle to and from O'Hare, check-in was immediate and our rooms were available even in the morning. The place is huge and sprawling. Large, modern fitness center open 24/7. Room are a little outdated but clean and comfortable. On-site restaurant, gift shop and cafe. They charge for internet access in the room but it is free in the lobby and cafe. For us, the service stood out--employees were friendly and accommodating. For the price (around $100) this is a great value if you need to stay near O'Hare."}
{"sentiment":-1.5,"text":"First of all the place was a dump but my husband and i already paid for the roomin advance for 5 days. the room didn't get cleaned until the day before we left, We had to go to the front office ourselves to get extra trash bags and stop the cleaning lady while outside smoking for clean towels. Oh if you are a smoker i would suggest to just leave your cigarette butts on the ground outside because we tried to do the right thing and put them in the garbage can inside the room, but instead they debited our account $100 because the room smelled like cigarettes. When i talked to the manager a day later he said \"basically it's too bad because theres nothing that can be done, it smelled like it to the cleaning lady therefore you must have smoked in the room\" . Their word against ours basically. The only other people that stay there are the workers, so they have to get there money somehow huh?... I will never stay there again and I wouldn't suggest anyone stay there."}
{"sentiment":-1.5,"text":"We booked a room at the Fusion for Feb. 17-24 after reading glowing reviews on this website. Who wrote those??Because of the price, we didn't expect much but nothing could have prepared us for the pitiful room we were given. Our room was \"garden view\" on the ground floor. Because we had to keep the drapes drawn, it felt very much like a basement room. The fan hung from the ceiling by wires, the shower dribbled water and there was mold growing on the walls. The beds were like rocks, covered by only one thin sheet. When we requested a room change, the arrogant cousin of the owner gave the helpful advice that \"maybe the next day would be sunny and we wouldn't have to spend much time in our room\"!! The beach turned out to be equally aggravating. Although the rooms had refrigerators, we were told we couldn't bring our own drinks onto the beach. At 3:30 sharp each afternoon, a crew came through to put away the lounge chairs and set up small tables and chairs to create a beach bar. If you should be so stupid to think that 3:30 was still afternoon and a time to still enjoy the beach, the crew hassled you by stacking the tables and chairs right next to you. We saw one woman's lounge whisked away when she got up to take a swim. The \"breakfast\" consisted of a couple small croissants and toast that resembled Melba toast. After seven years of visiting , we are done with Playa. The Fusion and WalMart says it all."}
{"sentiment":1.5,"text":"We weren't sure that to expect after reading the reviews on TripAdvisor, however we were pleasantly surprised. We stayed for five nights whist on holiday in New York. We have visited NY numerous times before, this hotel being the furthest out of Times Square we've stayed. It was about a 15 minute walk from the centre of Time Square, so still convenient. The subway was a five minute walk away (Columbus Circle/59th Street). The staff in reception were friendly and welcoming. The room we had was on the 16th floor. I'd emailed the hotel to ask for a room as high as possible. We were not disappointed. The view from our room was the best we've ever had and was much better than we'd hoped for. Beautiful! The room was a good size for New York. We had a queen sized bed, with a dressing table, chair and arm chair. The bathroom was good, with a bath and shower over. Basic toiletries were provided, with more available from reception on request. The room had air conditioning. The decor was a little tired, but the reception, lifts, corridors and rooms were clean, however there was dust behind the TV and desk etc. The bed was comfortable and a selection of pillows were available. The hotel offered free wifi, that was excellent (some reviews have mentioned problematic connections, but we did not experience any problems at all). The only thing we felt was missing from the room as a safe. We've always had one in our room before and use it for passports etc. there was a sign on the door (noticed on our last day!) stating that limited safe space was available in reception for an additional fee. This is a small point, but worth considering. Overall, our experience was good. The hotel was relatively central, the room as a good size and the rates were reasonable for the room. The views were amazing - an extra star just for that! *"}
{"sentiment":0.5,"text":"We booked this hotel through Great Hotel of the World for 8 nights from 26th June to 4th July, having read all the positive reviews. We also emailed the hotel, both in French and English, to request a light and quiet room. The hotel emailed us back to acknowledge our request. However, things didn't quite go as well as we'd expected. To start with, there was no warm welcome upon check-in from either the doorman, who ignored us completely, or the young man in reception, who was rather rude and took quite a while to find a room for us (despite our booking well ahead of time). The room we were offered was on the 1st floor was exceptionally dark and depressing, with only half-windows with no view at the top. If one bent down then one could have a view of a constant flow of traffic on the busy avenue. After about an hour in this 'cell', we realized that we could not possibly stay there for 8 nights, and asked if we could have another room. The young and unhelpful man told us that the hotel was fully booked. We were deeply dissatisfied by the whole experience and were feeling very stressed at this point. Fortunately, later on that Sunday evening, the young man was replaced by a much more friendly man, who moved us to another room right on the 5th floor with much more light and a view of the avenue. Although the issue with light was resolved, there was now a problem with noise. Avenue de Malakoff, like other avenues in Paris, are flooded with traffic and the noise can be extremely bad. After staying in this 2nd room for 1 night, we decided to complain formally to the hotel manager the following morning. This resulted in us being shown a room on the 6th floor, which overlooked the back of the hotel. The previous client had just left and we had to wait a while for it to be cleaned. A much more friendly doorman/porter came to help us transfer our luggage to this room. At last, our initial request was granted. The 3rd room was both light and quiet, and we stayed there for the remaining 7 nights. Not sure if we'd like to renew our experience at La Villa Maillot next time we are in Paris. So, perhaps, merci et adieu."}
{"sentiment":1.5,"text":"We had a wonderful stay at this hotel. Easy walk to great restaurants, the cable cars, the best shopping and local sights around the city. You would think that at the prices they charge you would get free wireless - oh well. We had a recently renovated and stylishly decorated room, overlooking Union Square. Our only issue with the room was the bathroom door (sliding door) which did little to offer privacy from the rest of the others in the room. Otherwise, the bed and the pillows were really comfortable and the room was, well roomy. The lounge on the top floor had a great view and the muchie menu was really good."}
{"sentiment":2.5,"text":"We stayed here for 3 nights and the package deal we booked thru their website online was wonderful. Our $419 Exec Suite came with free valet, breakfast buffet and $50 credit every day. The food at the hotel restaurant (Vineyard) was wonderful and the service was excellent. The rooms were very clean and tasteful. I never saw the maid once, but our room was always cleaned complete with turn down service. The location was a bit far out for our needs, but the drive was worth it."}
{"sentiment":1.5,"text":"A Wonderful Vacation Us ?Two couples in our early 40 spent 1 week at Bahia Principe April 18-25. My only complaint was that I didn book for 2 weeks. This resort far exceeded our 5 star expections. This is our 6th Dominican resort and in my opinion, the best. (We previously stayed at Iberostar Costa Dorada, Sunscape Punta Cana Grand, Secrets Excellence, Bavaro Princess, and Grand Paradise Bavaro).Check-In ?Our bus drove us to the Club Golden room, along with 10 other people and within 5 minutes, we had our Room keys, passport map of the resort, our gold bracelets and our luggage on the tram. Oh ?forgot to mention?.we were handed a welcome drink of champagne and orange juice. Exceptional service.Club Golden ?I will use three words to describe it. orth Every Penny? Our package was only $5.00 more (for an entire week) than a regular Jr. Suite, so we thought?why not. It turns out I would have easily paid the extra $100 to upgrade. Our Villa was #20 ?the first building from the beach. We had the most beautiful view. Every morning we would wake up and have in-room coffee on our balcony and just breathe in the beautiful morning air. The little extras for Club Golden were VERY appreciated. Free internet ?especially important when you have kids at home who want to hear from you every day. We had fresh clean sheets every day, white robes and new white slippers, turn-down service with chocolates every night, fresh beach towels left for us every day, and the best maid service we have ever had ?everything always cleaned early, clean towels and face cloths left for us ?sometimes twice/day, always plenty of coffee packets, beer and bottled water. If there were used towels when they did turn-down service, they were replaced for the morning. We left her $2/day plus little treats. Some days we leave another treat for turn-down service. I think there may have been a different maid for that. Beach mazing. We really enjoyed walking in both directions. We did reserve our beach loungers each morning at 6am?.not because we had to but because we wanted the excuse to get up that early. We didn want to miss a minute of the day. I recommend this. Take a minute to sit on the beach and watch the sun come up. I call this onstructive de-stressing?Shopping ?I don particularly like bartering, but find it is necessary if you want to purchase anything from beach vendors. Trust me, they expect it. We brought a few articles of interest to them for trading purposes and they were very willing to make a deal. Some things they sell only for cash, but there are others that they will use for trade. This made it sort of fun. But I really prefer to see a reasonable price and pay it. You can do that at Bahia Principe. They have many shops in the Courtyard that have reasonable prices - only $6.00 US for a sarong. Some things are very over-priced mind you, so you have to shop around. We saw a thermal mug with Bahia Principe on it for $39.00 US. Wow.Service / Language ?We found the service was exceptional at Bahia Principe. There are many, many hardworking people employed. Washrooms were extremely clean, grounds well maintained and everyone had a smile. People ?Dominican Republic is a Spanish speaking country. I don know why visitors expect them to speak English. We are visiting THEIR country. Would they expect us to speak Spanish if they came to USA or Canada? I don understand why people are so critical of this. Many of the employees do speak basic English, French, German, Portuguese, Italian and Dutch. It certainly more than I can say about myself?. Here piece of advise for anyone travelling to a foreign country?.buy a language dictionary and have it on hand. Food ?Dominican food is different than Canadian or American food. It just the way it is. They use different cooking techniques and ingredients. But we do notice that they try to create dishes that are similar to what we have back home (french fries, burgers, pizza). Remember ?you don have to cook it, you don have to clean the dishes, and you don have to eat it. We never had a problem finding good food. There was always a variety. The a-la-cartes were all very good. My favorites were the French Gourmet, Caf de Paris and the French Gourmet on the other side,. Le Gourmet Restaurante. We also enjoyed the Garden Grill (down-home cooking here folks), and the Mexican. We didn try the Italian or Seafood or Japanese.Rooms ?Ample closet space, tastefully decorated, lovely jacuzzi tub, and very, very clean. Saw one mosquito ?and we had lots of rain this week. I wonder if the mosquitoes are more abundant in the buildings that are near the Ecological area around the bridge??? It would have been nice if there were screens on their balcony doors. We really enjoy the warm air. We didn dare leave the sliding door open in fear of mosquitoes.Trams ?Never had to wait for one. There was always one parked at the lobby and at the main pool area. They don leave until another one arrives. One word of caution ?they travel very close to the edge of the roadway. Keep your hands and arms inside the tram at all times!! My husband likes to talk with his hands and ended up hitting his elbow on a passing cement sign?ouch. The trams meet at certain points and almost side-swipe each other. Keep your hands and arms in ?I would worry about children especially.Lobby(s) / Grounds: - Lobbies are beautiful. Spotless, always being cleaned, moped, shined, and polished. We would notice them polishing the brass daily. We did have to watch the floor when walking through the lobbieshere are steps to watch for and if youe gazing around like me, you may just miss them. The grounds were immaculate. They are still planting new foliage. Even though they are beautiful now, they will only improve with growth.Entertainment: - We are early-to-bed and early-to-rise people. We have seen many Dominican shows in previous years, so were not really interested in partaking in this every night. We did drop in for a couple of shows. They were average. I thought it was nice they had 2 shows nightly (9pm and 10pm). At 11pm the House Band will play in the Courtyard. At 12am the Disco opens. Summary ?I would suggest anyone who is interested in travelling to Dominican Republic to research this country and know what to expect. Learn a little Spanish. It will go a long way. I highly recommend this fine hotel to all ages. We do plan to return."}
{"sentiment":2.5,"text":"This was a weekend trip for my friends and I. We booked a couple of rooms and asked in advanced for the reservations to be connected in some way. Our rooms were right next to one another as requested. As it was almost everyone's first time to Chicago, we had to do a bit of cold-searching for a hotel. And, our choice was next to perfect. I had an amazing time during my first visit to Chicago and it was largely due to this hotel. The customer service was AMAZING. Everyone was extremely nice and helpful. One of our rooms ordered late night room service and raved about how they felt they had ordered a 5 star lunch because it was as fresh as having ordered food at 2 pm, and delicious. My friend suggested they had a full-staff at 3 am because the food came up quickly too. In another of our rooms, housekeeping had accidentally discarded a CD when replacing the CD player with an iPod dock. The concierge had the exact CD purchased and ready at check-out from the neighboring record store. Our rate included complimentary breakfast which was fantastic! Everything was freshly made in their kitchen too. An added bonus was that the hotel is attached to a mall. Therefore, you don't need to leave the building to get a pair of shoes, a coffee, or a some other type of trinket. I was beyond pleased with this hotel and would stay here again without hesitation."}
{"sentiment":0.5,"text":"Check in is at 4pm so we arrived promptly... Amanda at the front desk (no smile at all) said she'd call when the room was ready.. I said um.. but check in is at 4 right? she said \"yes but its not ready yet so you can go walk around or go in the pool and we will call you when its ready\" ....(how could we all change for the pool with 2 kids if we didnt have a room?) Anyway....She said she'd call us when it was ready!!!! I said how long? She said about 15 minutes Anyway... we came back 45 MINUTES later since no one had called us!!!! and by 5pm after waiting in the line AGAIN they went to the back office to try to see if the room was ready!!!! Mind you, we had reservations a month in advance!!!!!. .... We then went to the ticket desk to ask for brochures for magic kingdom again no smiles from the 3 people there either.. (working in sales myself this is a great turn off for customers!!!!) I shruged it off as just a mishap.....and forgot about it... The kids were eager to try the slides by the gorgeous pool so we changed quickly and got to the pool at 5:20..the kids went down the slide 2 times and at 5:30 they closed the slide and the pool closed at 6! :( so the hour they wasted on checking us in took away from the kids only pool time. We were told by a passing GUEST that there was another pool in the club house opened until 11.. Also, no one told us that they dont bring you new towels to use.. If I had known I would have thrown the used ones in the dryer for when we came back from Disney at midnight... it would have been nice to have dry towels to come back to!! When customer service called to ask how check in was I told her and she said \"ok if you have any more questions let us know!\" I then mentioned the experience to one of the sales guys during the tour and he said oh that was probably just becuase of the Daytona Race this week and we were booked... (but thats what reservations are for!) The room itself was very nice but wasn't upgraded (like old tv's which we didnt get to use) we were in building 8 which I found out was not renovated yet like the others.. Upon check out... the girl at the desk stared into my eyes with no smile at all... blank expression and I will not be going back again because of the service and also not consider a timeshare here because I am afraid I woul be greeted liek that all the time.... NO WAY! I will go where they are friendly and make you feel welcome!"}
{"sentiment":1.5,"text":"For our 2,5day trip we booked for a fair price (payed in advance) a nice queen size room. Checkin was ok, the guys for the storage could be more friendly and quick - but it's ok. Clean room, nice bathroom. The rooms are not big, but when we're in NYC the room is just for sleeping. Location is perfect because of the Metro Station directly in front of the Hotel, the Metro Cafe (for breakfast recommended with a Starbucks coffee from over the street) and nice restaurants along 51st. Just a few steps away from the W hotels bar, the Waldorf Astoria, Grand Central and Chrysler building . Perfect! We had a room facing the street with the fire and police station - and we heard nothing! Much better than staying on Time Square! Whenever we come back, we'll stay again in the Metropolitan."}
{"sentiment":2.5,"text":"This hotel was perfect in every way - staff that bend over backwards, opulent decor, first class accommodations right outside the Brandenburg Gate. The pool is beautiful and heated. The only problem is that you have to pay $$$$$ for it. I was also a little pissed that after I paid about $300 for just one night they still made you pay for internet access. 9 euros for only one hour!!!!"}
{"sentiment":1.5,"text":"My husband and I stayed at The Time in December and found the hotel to be a great base for our first visit to New York. The hotel was chic, modern and very clean. The best thing about The Time is its location. It really is in the heart of Broadway (with Chicago across the road and next door to Spring Awakening). Time Square is just minutes away and the hotel is really close to the subway if you want to use the metro (which we found to be great and completely safe!) Only glitch was having to change rooms because our safe wasn't working - but the helpful staff upgraded us to a king room which was far more spacious than the standard room - so well worth it!! Can't comment on the food as we took advantage of the numerous bars and cafes nearby. Defintely recommend !"}
{"sentiment":0.5,"text":"For students on a budget The staff is friendly, the place was clean and some of the fixtures were new. But, the room is tiny, the carpet is old, and most of the furniture looks like it is from a second-hand shop. I would recommend this place to students traveling on a budget or people who do a lot of camping. I would not recommend this place to families or to couples looking for a romantic experience. It is close to the Haight and the Painted Ladies in Alamo Square. But, you have to take a bus to most other attractions, so be sure to get a MUNI map and a bus pass."}
{"sentiment":1.5,"text":"We spent 14 nights here and almost cried when it was time to leave! I was 20 weeks pregnant at the time and found it very comfortable - it was great to be able to pick up some provisions and eat in when you liked as opposed to being in a smarter hotel that forces you to eat out all the time. I still miss the local boulangerie and the little supermarket that sold the most fantastic cheeses and yoghurt for budget travellers like us! The location was great if you like to walk and enjoy taking the Metro. The twice-weekly markets were an added highlight. If you can't afford to stay right in the heart of the Marais district then this is the next best thing. We'll be back for sure!"}
{"sentiment":-0.5,"text":"After much anticipation to stay here, my boyfriend and I were greatly disappointed. The front desk assistant was very nice; however, he advised of a few warnings that caught my attention. As my initial reservation failed to include my mobile number, he requested that I enter the information. This was no problem - it was the fact that my number would be needed to alert me of any temperature changes and/or leaks in my room. What?! I wanted to leave at this point, but I decided not to be too hasty. I was most displeased with the bathroom flooring and shower area. With its cheap construction and dingy appearance, it gave off a vibe that was less than sanitary. Had I stayed long enough to bathe, shower shoes would have been a necessity. The bed was also satisfactory; however, even when a room's decor falls short, a luxurious bed changes everything. With a room located at the ground level, we found no choice but to keep our curtains drawn. I'm a big fan of natural light, or even artificial light when all other options fail. This room offered none of the above. It had such a sad, depressing feel to it that it literally changed my state of mind. And despite the fact that the cost was non-refundable, and regardless of the fact that I totally couldn't afford to waste the money, my boyfriend and I checked out an hour later. CitizenM has been our hotel of choice for all our Amsterdam visits, and after our visit to the Qbic will remain as such. Despite the neon lighting and quirky interior design, the Qbic Hotel strives to compete with citizenM but falls short at every level."}
{"sentiment":2.5,"text":"Another wonderful time at CCP Well i just returned from my 6th stay at CCP, i had another wonderful vacation. I guess not too much to get into because i write a review every time. SO highlights.Negatives.Check in there was a mix up, new front desl manager, was quite unfriendly!!, SO the next day i went to the guest services manager whom i deal with every year, and she took care of every thing as always, Ingrid, she is fantastic. A little quieter this yr, not as many animation, the shows were not as lively , and there was NO lobby parties any more, which i made sure to complain about!!...hee hee, but other then those few things, i am a pretty laid back relaxed traveller. Positives. VIP was wonderful again, and i say well worth it just for the massage and dinner at La Cava, Lobster salad is AMAZING. Ingrid, Dominga, Jose Anthony, Winston, all called me by name when they seen me, really makes a customer feel special and welcomed. Beach was amazing, Buffet was actually alot better this year. Room was good and clean.....So any questions, i am always willing to help if i canLisa Caribe_Princess"}
{"sentiment":2.5,"text":"Check in was not a problem, very freindly staff. Was able to upgrade room with no problems. Very clean hotel, great lobby. Will definetly stay here again."}
{"sentiment":0.5,"text":"The room was adequate. We had a spacious king size room. I liked the layout of the room. We had to walk really far from the elevator to the room, and we weren't even at the end of the hall. The staff was friendly. The restaurants downstairs were convenient and the food was delish! I enjoyed my stay, but the main focus is the casino. The fitness and spa are way downstairs if you can find them. The tvs were not in proper working condition (old tvs and fuzzy picture and not many cable stations to watch)"}
{"sentiment":1.5,"text":"This is a nice hotel. We were travelling as a group of 4 couples. The check-in process went smoothly and our rooms were ready at a decent time. We all stayed in rooms on the 3rd floor overlooking the river with a view out to the hills. The rooms were very comfortable and well maintained. The bed was awesome! Boy that was comfortable. The pillows, less so, but we still slept well. the bathroom has a nice layout with a huge tub. We didn't use it for anything other than showers but I'd have to say its a two person tub. There was a large sink and counter in the main bathroom and another counter outside of the bathroom for makeup/hair and the like. There was also a coffee maker in the room and you would get complementary water every day. The hotel provided a self serve breakfast in the morning. It was very good. They served fruit, yogurts, scrambled eggs, potatoes, sausages, cereals and a broad selection of breads and bagels. They also had a coffee and juice station that was very nicely laid out with some flavored creams. We chose to eat all of our breakfasts on the outside deck. Overall, I really appreciated the good breakfast as it started our day off with a good meal. The only negative that I have on the hotel is their wireless internet connection. Several of us in our party use iPhones and we were never able to connect anywhere other than the lobby and even then we would get disconnected very frequently. They need to fix this. I would go back to this hotel without any hesitation."}
{"sentiment":0.5,"text":"Picked this hotel for its style/cost/location ratio and found it OK but hardly stylish or chic. Staff are very friendly and helpful and I appreciated being able to check in on arrival (around 11 am) rather than waiting until the 3pm advertised check-in (which is too late - hotels are pushing this time further and further out). Room and bathroom were spotless, bathroom in fact seemed newish, but the layout of the room was most peculiar - no windows, only a massive skylight that took up half the bedroom ceiling and which allowed at least 3 sets of windows from other sections of the hotel to look down into my room. A curtain could be pulled across the middle of the room, dividing the bed area from the table, tiny wardrobe and TV area, and that allowed the only privacy possible so one had to duck behind the curtain to change clothing in the narrow strip of floorspace by the bed. This curtain was also the only way to darken the room for sleeping. To cross into the bathroom at the opposite side one had to be fully clothed... a most peculiar set-up and the cute painted monkeys on the walls didn't make up for the inconvenience of this, nor justify the hotel's claim to be chic! I was tempted to ask for a room change but I was only there 3 days to catch up with friends so spent little time in the room and frankly I have never found hotels in Amsterdam to be up to much. I had booked a double room despite travelling alone & am very glad I did as the one I got was small enough (there would never have been enough wardrobe space for 2 people to hang even one change of clothes each) and I hate to think what a single would have been like. The bed was firm enough for a decent sleep but the foam pillows and foam-type duvet filling were not very pleasant but seemed clean. Some reviewers from a while back have mentioned breakfast but a note handed into my room after check-in advised that there is no longer a buffet breakfast available - all one gets is supermarket sliced bread, a toaster, butter pats and 3 types of jam. The DIY coffee machine makes excellent coffee however. The location is the best part - far enough away from the really squalid parts of Amsterdam around Dam Square yet easy enough to walk to most attractions. Would I stay there again? No. But then I rather hope I won't have to travel too often to Amsterdam in the future. This time it was suffering from a garbage strike and the piles in the streets were getting higher and higher and beginning to smell - just as well the weather was cool. But even without this problem this city is, unfortunately, getting grubbier and sadder as the years go by."}
{"sentiment":0.5,"text":"This hotel was what we expected. Clean, good staff, not overpriced, good location, but very small rooms. Having stayed in NYC many nights, we expected similar hotel sizes in Paris, and thats what we got. We would recommend a stay here, as the location is good, and if you're in Paris, you just need your room for sleeping, as the city is the attraction. Walking distance to Rue Cler area, Napolean's Tomb and EIffel Tower. Good centralized location for seeing city. Watch out for somewhat tricky doors for rooms, as it took us a few tries to open them (Have to pull towards you first, then turn handle and push in... definitely felt stupid asking desk for help :-)) Recommended by Rick Steves, and his tour group was staying there while we were."}
{"sentiment":1.5,"text":"We stayed here for 3 nights for my birthday last week and could not have been happier. The rooms are large with both fridge and microwave. Pool was nicely heated and swim friendly for January! The hot tub by the pool was a bonus! Walking distance to Downtown Disney. Disney parks very close, but the shuttle does come to the hotel to take you to any Disney park with no extra charge! We had room service once- it was timely and very good. There are also many restaurants nearby as well. Would highly reccommend, even if your not going to the parks. Very good night life at Downtown Disney and Disney Boardwalk near by!"}
{"sentiment":1.5,"text":"Excellent standard considering the price. Not a bad location, very close to Place D'Italie metro and easy to get anywhere from there. The staff were enormoudly friendly and made us very welcome. The breakfast was simple, but more than adequate. I would happily recomend this hotel."}
{"sentiment":1.5,"text":"Went to NY for my 40th,Was upgraded to a room on the 33rd floor over looking times square it was amazing!! Novotel is a great base with a few theatres very close by.I went to mama-mia, it was brill!! We never ate in the hotel as there are plenty good eating places close-by. My only gripe about the room was there are no tea/coffee maiking facilities in the rooms however they serve coffee in the loby free of charge until 8am(thats ok if your up early). There's a macdonalds just round the corner for a coffee to go!! We used the blue sightseeing bus the first few days which was a fab way of finding out where everything was. Liberty island is a must-its amazing! The rockafellar centre has better views than the empire but they were both good. A few good eating places include Dermott O'leary's which is just across the road, planet hollywood, dave & busters(about a 10min walk). There are lots of pizza/pasta places which are cheap. We would def stay at the novotel again.(hopefully next year)"}
{"sentiment":2.5,"text":"Totuga Bay Hotel is an absolute gem in the Caribbean ! If you are a demanding guest then Tortuga Bay Hotel in Punta Cana is definitely your ticket. There is absolutely nothing negative that can be said about our stay and above all the staff is superb and extremely courteous. Oscar de la Renta did a superb job decorating the Villas, very elegant and tasteful. I can best describe our experience as one of absolute privacy and serenity, you never feel that you are in a hotel, far from it, this is really a boutique hotel like in the very best places around the world. And it is the Caribbean if you know what I mean...On our last day we ordered sushi and sashimi on the beach in front of our Villa, served under the umbrella on a white cloth table and superb Chilean white..."}
{"sentiment":2.5,"text":"Just returned from our stay at the Grand Floridian. My daughter and son-in-law took my wife and I, along with the grand-kids, for a four day adventure and my first trip to Disney. I must admit that in the beginning I really did not know what to expect, but would like to return to Disney again. The frosting on the cake was the Grand Floridian Hotel. It is an elegant hotel with employees that give great service. Loved being there!"}
{"sentiment":2.5,"text":"Staff were accomodating..Modern decor, very clean and in the middle of everything you want to get to.. Price was excellant for Vancouver.. Cibo Resturant, Wine Bar ( attached to lobby) was also a great and yummy experience.. Price was good for the delicious gourmet meal.. I would stay here again.. Felt safe with the security of hotel during the riots of the Hockey games near hotel. Cheers to Yvonna (reception)-Betty (maid), and Alan (Conceirge).."}
{"sentiment":0.5,"text":"The hotel is a large no-frills convention hotel well located downtown, next to Circle mall. There are a number of good restaurants nearby. The rooms are standard quality. One high point is the revolving restaurant on the roof. One thing that did not impress me was the staff's attitude. Black Expo was held during the time I was there, and the staff was extremely anxious. The hotel handed out bracelets that had to be worn when entering after 7 pm. To test this, I entered after 8, with my bracelet out of sight in my pocket. The guards didn't ask to see my bracelet at all, while black guests were asked for theirs (I'm white). A disappointing experience."}
{"sentiment":2.5,"text":"We stayed at Fors Hotel recently. Hotel staff was so helpful and room was decent size with fab views of Istanbul and spotless. Price was fantastic too for this kind of hotel, breakfast and service is 10 out of 10. Definitely would stay again."}
{"sentiment":2.5,"text":"This is what a hotel should be. Clean, comfortable room, soft bed, nice bathroom, good overall location and amenities. Friendly staff too. Downstairs restaurant is a little pricey but there is a little cafe across the lobby. Check out the happy hour in the bar. Valet parking is a little expensive, but prompt and easy. I'd stay again, definately."}
{"sentiment":-0.5,"text":"The room was small, dirty and noisy with window to a shaft so almost no light. TV required that you stand on top of bed to turn on and off and change channels--no remotes. Room was very dirty with dirt under bed, drawers filled with trash. Bathroom was small, but clean. Front desk staff were nice, but I had them call a taxi for us. The one they had sent --charged me the same rate for a ten minute walk (we had two heavy bags), as the one that had brought us across a town the day before. I would never go back or recommend. There are many hotels in the area. I walked around the area, and ended up staying in the Best Western The Delmere which gave me a better price and CLEAN room after I used my prebooked nights at The Gresham."}
{"sentiment":-1.5,"text":"In fact, I'm Surprised that the woman who made the breakfast in the hotel did not understand English language I asked her if possible to take a breakfast for my friend to the room but she gave me coffee, so I said that not my questios !, and she gave me tea, at the end I knew that she did not understand the English language Finally,I said to her Thank you and then I went. In this case, the hotel is the one who lost the price of breakfast Sent to you attached image of this women."}
{"sentiment":2.5,"text":"My husband and I were actually visiting family in the Provence area but decided to spend a quick 24 hours in Paris via the TGV train from Aix. The hotel is three easy metro hops from Gare de Lyon and then a short walk straight towards the Pantheon. It is really very charming and looks as good as the pictures. Very clean and everyone was so nice! The breakfast was very good and the breakfast room is very nice too! (One tip though....the little bag of peanuts which is atop the \"minibar\" in between the water glasses is not complimentary. It was only 2 euro or so but just an fyi should you not want to pay for them) We had the room with view and it was a fantastic view of the Pantheon and overlooking the Place Du Pantheon. Lots of wonderful restaurants right in the vicinity as well!"}
{"sentiment":2.5,"text":"Booked this through deal with Lastminute.com and 1st visit to Barcelona with two family members. What a find. No problem meeting rep with keys outside. Apartment was clean,spacious and had everything needed for a city holiday. The Metro is on your doorstep and there are plenty of cafes near for breakfast. Only managed to find one supermarket around the corner for basics. As a previous mentioned by Tripadvisor member it is best to get the aerobus and get off at Universaat and get Metro to Tetuan. If you get a travel pass(recommened) then get the train from Passeig de Gracia to airport on return. If your only here for a short time then I highly recommend the Futristic Bus Tour for 1 day to get a feel for the place then choose the places you want to go back to. (21 one day). The best place to get bus is Placa de Catalunya. Finally if I go back to Barcelona I would definetly try and stay at the MH Tetuan again."}
{"sentiment":0.5,"text":"Hotel 81 on Dickson Road in Little India is a crowded hotel because of the fact that it's a budget hotel and moresoever that its located in Little India. I stayed at this hotel for only 2 days - as a layover in Singapore - towards my trip to Thailand. After my arrival to the hotel, I was given a room on the 5th floor - It has only 5 floor so basically I was on the top-most floor. It was VERY, VERY SMALL room. No window(s), Clean room though with air-condition and flat-screen TV with remote. The toilet commode was attached with standing shower facilities.There was no soap though but instead body lotion from dispenser. and 2 towels.It's not that great of a location - Sim Lim Plaza which houses Electronics gadgetry including Computers and other hardware is locate just around the corner from the hotel - within walking distance. I asked the receptionist lady if it was safe to leave my passport and travellers cheques in the room and she responded by saying that Singapore was a very safe place. So I did and nothing happened to it during my stay even after the housekeeprs cleaned my room. There are lots small Indian restaurants nestled and dotted around the hotel. The hotel surrounding (and even the hotel itself) is very active with people through out the day and even at nights. If you are not into Indian food scene, then there are Chinese restaurants and American fast food joints within walking distance from the hotel. If you decide to take SMRT from Changi Airport, then the nearest SMRT station to the hotel is BUGIS - but beware its a good 20 minutes walk from the station to the hotel. So if you're carrying a backpack you'll be okay but if you've more than 2 pieces of hand luggage than you'll be better off taking a taxi to the hotel. Its $8 (Singapore) ride by taxi and $2.50 by SMRT from airport to hotel. For touring and sighseeing around Singapore you can either book with an agency and there were quite a few aroun the hotel or do it solo with buses, SMRT and taxis. Remember one thing that Singapore is a very EXPENSIVE city. Especially food. Good luck in your trip to Singapore."}
{"sentiment":2.5,"text":"The entire staff at this hotel has always been most polite and helpful! Although we've been trying different hotels, this one is our favourite for service, facilities and location. The food is great and the harbour view is fantastic."}
{"sentiment":1.5,"text":"Our first trip to OC and we thoroughly enjoyed our stay. Staff was extremely friendly and very helpful with suggestions on activities. Loved the rocking chairs on the front porch. Rooms need updating, but were clean and functional. We made reservations to return in the fall."}
{"sentiment":2.5,"text":"I been reading searching which hotel to stay at. It was between Del or pacific. We are so glad we choose the pacific. The first step you wall in their hotel you are treated so kindly from hotel front to bell man to the guy ay the pool. The rooms are beautiful and large enough room for two kiddos. The view is breath taking I would suggest if you already going stay and not sure if you want to pay extra for the view. I would say do it. It's worth it. We stay in pool until 945 at night, our kids where hungry went down stairs to see where we can walk to get them bite to eat they gave us a packet and said these people delivery. This is wonderful hotel we will be back. The night before we stay at their sister hotel The Dana that was a waste pacific terrance all the way"}
{"sentiment":0.5,"text":"We booked a water view room with Expedia to find that for $30 more we could have full water view. The room had some good view of bay and ferries. Cute balcony but odor of fuel from said ferries made it useless. Room nice and adequate but noisy, doors slamming, heard talking next door. More walking than we would have liked but did have complimentary van service. All in all not a 4 star hotel."}
{"sentiment":2.5,"text":"We stayed at Ca' dei Dogi in the jacuzzi room and loved everything about this hotel from the location to the wonderful staff. When you walk out of the hotel down two alleys you are right in the heart of activity but because the hotel is tucked away, it is very quiet. There is a resturant that is attached which is owned by the hotel owner and the food is excellent. Guests of the hotel are given 10% off and are treated to champaign and lemonchello with their meal. The hotel has wifi and if you do not have your own laptop, you can use theirs no charge. We had a 6:00am flight out of Venice so the staff arranged for a water taxi to pick us up and made sure we got to the taxi stand and off to the airport. You are a 5 minute walk from San Marco square, very good location. The hotel is very clean. If we ever go back, we would stay here again."}
{"sentiment":2.5,"text":"We stayed at the InterContinental Park Lane for one night on Feb 7th and once again it was excellent. The check in was quick and efficient. The staff are really helpful with any questions that you have and are not snooty as you may expect. We were dressed in jeans and trainers for a day out walking and were treated exactly the same as the people that had louis vuitton dripping from every pore. Rooms are so so comfy with comfy big bed, utter silence in the room - you can't hear noise from any other room. Location is great - tube stop within 2 mins walk, bus stop within 1 min walk and town centre on the doorstep. if you're feeling lazy its still only a 5 cab ride from leicester square at night. its also the perfect location for a sunday morning wander past buckingham palace (5-10 mins) to see changing of the guard at 11am and then along the mall into the shops"}
{"sentiment":2.5,"text":"We had another room booked in San Diego in Shelter Island. We were not impressed so I immediately called The Dana. They were so accommodating and got us right it. We had such a great experience. The staff was friendly, the view from our room was amazing, and the property setting was beautiful. Our kids (6 & 12) loved the pool that was overlooking the harbor. Had breakfast at the casual restaurant (very good) and dinner and the Firefly (wonderful service and great food). Can't wait to plan my next trip to San Diego AND book The Dana! Very convenient to Sea World, Belmont Park, and not a bad trip to the fabulous San Diego Zoo."}
{"sentiment":2.5,"text":"Stayed downtown for the first time and and selected the Rush Tower at the Nugget after reading the reviews, simply put it was fantastic. One of the nicest rooms I have ever stayed in while in Vegas. These rooms are very nicely done with fantastic beds and huge bathrooms. Definitely worth having a seperate checkin/lobby than the rest of the hotel as we always saw long lines there but we checked in an out in less than 10 min. It was great being able to walk down to Fremont Street and the staff was very friendly. Will stay here again next visit."}
{"sentiment":1.5,"text":"We spent 5 days at the French Quarter hotel inside Disney Land in Orlando. Our room was clean and conveniently located near the front of the hotel where the buses to the parks stop to pick up quests.The transportation is run very well. We found the hotel staff very friendly, accept for one Concierge who got a little \"snooty\" when I had some questions (apparently one too many) about the dining plan. This plan is a must, I estimate I saved between $300 and $400 during our stay. This is one of Disney's \"moderate\" hotels, but was still very nice. I would stay here again. One more caution about the dining plan; You must make reservations for your full services meals before you go, otherwise you will find it almost impossible to get into a restaraunt. For the price this hotel and meal package cannot be beat."}
{"sentiment":1.5,"text":"We stayed in this hotel for only 1 night. The hotel is located next to the 405; very central and easy to get where you want to go in the area. The next day we planned a visit to Universal Studios, which was about 20mins drive. Reception was friendly and helpfull. There is a small pool area near the reception which looked ok. The rooms were very spacious, well isolated and clean. Free wifi available. There is no breakfast included, but there is a Denny's on site."}
{"sentiment":1.5,"text":"Just back from a 7 night stay at the SIgnature at the MGM Grand in Las Vegas. We booked this hotel for use of the various different pools at the Signature and the MGM. We were in Tower 2 which is only a minute or 2 further walk than tower 1. It took us 15 mins to walk from our room to the front entrance of the MGM on average - bit of a trek as you have to walk along the travelators of the Signature to the pool areas of the MGM, restaurants and MGM casino. But if you don't mind walking on the road it only takes 10 mins to come out the Signature lobby and walk along the road past the Planet Hollywood Westgate hotel to the strip. The deluxe suite in the Signature was lovely - fully equipped kitchen area, fridge, coffee maker, smoothie maker, microwave. Big flatscreen TV and DVD player, Ipod docking station alarm clock. Nice big spacious bathroom with plenty towels changed daily, hairdryer, TV in the bathroom, big shower and big jacuzzi bath and nice tolietries. Only fault we had was we had no maid service on the last 2 full days of our stay. We complained as it meant we were given no water etc and for those 2 days we had our resort fee deducted which was $22.40 per day. Bit prcey for 4 little bottles of water, a paper and wifi, but hey it seems to be the norm, altho, fees seem to vary between hotels. Vegas was fab - this was my first time here and I will definitely be back :-)"}
{"sentiment":1.5,"text":"My husband and I stayed at the Hotel El Prado from April 20th - 22nd. We paid US$156 per night, which included breakfast. The hotel is very well-located; walking distance to the Prado and the Thyssen. The metro was a 10 minute walk (with suitcases), but not a major inconvenience. The lobby is not very impressive, but the rooms were very nice and spacious, and the decoration modern. The water pressure in the shower was great and they provided many toiletries. There was a mini bar, color TV with remote, safe, and stereo system. We were very pleased with the room and location for the price we paid. That being said, the major problem was the street noise. We live in Manhattan, so are used to street noise, but the proximity to the Plaza Santa Ana meant there was a lot of noise from drunken revelers at wee hours in the morning. I was woken up several times due to singing, screaming, and loud talking from the people on the street leaving the bars, and I consider myself a deep sleeper. I can imagine this problem also occurs with other hotels in the area, so it's not the hotel's fault. Even though it was a great value, I probably would not stay in this hotel again, or any in that immediate area."}
{"sentiment":2.5,"text":"The 1st think which I should be mentioning is about Bernard. He is always helpful and eager to help. We had some problem in reaching the hotel as we took the RER B trains from CDG2 airport and got down at St Michaels but we could not eventually change at St Micheals and had to take a taxi from there and end up paying 20 Euro. However once we reached the hotel it was a nice soothing experience. The lady who was at the reception helped us in checkin and we could do all the formalities in exactly 3 minutes. I forgot the name of the lady at the reception, but she was quite prompt. The best part is that she spoke to us in english. Our room was small but nice. We could see the Eiffel tower from our room. And it looked beautiful when the lightes on the Eiffel Tower was lit in the evening. The bath was spacious and adequately filled. Next day morning we met Bernard and he was very nice and explained us [in details] what and how we should roam in paris. Even to the extent that he came out of the hotel to show us the street we should take to reach the Eiffel Tower.... Bernard you rock !!!! Breakfast - another attraction of the hotel.... fully spread breakfast with lot of options of bread, homemade cakes and pastries and we were also offered hot boiled egg.... we were really surprised... Thank you Jociline..... Shekhar, the gentleman who stays at the reception after 8, is from India and was equally helpful in booking the airport pickup for us. The hotel is very conveniently located.... 15-20 minutes walk to the Eiffel Tower, and on the way you could see the Statue of Liberty [specially made for Paris] as well....... Bernanrd call us at 4 o'clock in the morning to say goodbye, which was quite unexpected and we will remember him for this gracious attitude. We will definitely stay at Eiffel Kennedy next time we visit Paris...."}
{"sentiment":2.5,"text":"Loved my stay at the St. Regis. It is a pretty hotel and I had a great room and a wonderful bathroom to use. The major positives: (1) The Skytrain Granville station is practically next door to the hotel and the stations for the other lines are close by as well, (2) The quality of the bed was close to a Westin Heavenly bed, (3) The room was clean and well-decorated- nice bled of modern and traditional, (4) Not sure if all rooms have this, but I had a wonderful soaking tub in my bathroom (room 105), (5) The breakfast in the morning was excellent, (6) Loved the free phone calls back home- really cut down on my mobile phone bill and (7) Free high speed Internet, used wired, but they have wireless. The negatives: (1) Get ready to hop in and out of cabs really quickly since there is not much of a place for the cabs to stop and (2) if a little street noise bothers you do not get a room with a street view. These are very minor negatives in my opinion and I would gladly stay here again and highly recommend staying here. Note: I did not eat at the bar/restaurant in the hotel so I have no idea of food quality there."}
{"sentiment":2.5,"text":"Wow! We were pleasantly surprised at this quaint motel! We stayed for 4 nights in an economy room and it was wonderful for the price! The room was cleaned to perfection every day when we returned and the continental breakfast was great! Not like the usual coffee and breakfast roll. They had many things to choose from and a room to sit down and eat. The grounds were kept VERY clean, and the best part is that it's in close walking distance to the downtown trolley and buses! So you can just leave your car in the motel parking lot and take the trolley everywhere. And historic Old Town San Diego is also right there to enjoy! This is by far the best economy priced room we've ever stayed in! We would definitely book there again."}
{"sentiment":-0.5,"text":"Upon arrival, my husband and I were told due to the issues in Egypt (we're guessing influx of tourists???-no further explanation was given) we had been moved to the sister hotel, Alux. The Alux, while clean and quiet (other than VERY thin walls) was not what we had hoped or paid for in the comfort department. We were given a discount of $10USD, yet the deposit we paid a month prior was not refunded, therefore, we paid the same as we would have at the nicer place, Playa del Karma. We were only there for one night, so it wasn't so horrible...but lesson learned!"}
{"sentiment":1.5,"text":"A nice hotel in Singapore. Conviniently located as you have a shopping centre adjacent to the hotel."}
{"sentiment":2.5,"text":"My husband and I returned to Mexico unexpectedly after finding a truly insane deal on Travelocity. Our plan was to spend a few nights in New York for our anniversary but what we ended up paying for 8 nights including air was less than one night stay in a 4 star hotel in NYC during May. Seriously incredible price. We were really skeptical and honestly didn't have high expectations because of the rate we were paying. Since we are total beach bums we had resigned ourselves to be happy as long as we could find 2 loungers on the beach. But in all honesty, this hotel was AMAZING no matter what the cost. The beach is definitely the highpoint!! The rooms (we got a free upgrade to a jacuzzi suite in the Riviera section) were beautiful, airy and immaculate. The entertainment was great--there is an amazing salsa band there every few nights and they were definitely top notch. The buffet food was pretty good for your typical AI resort. the a la carte restaurants were just ok but definitely not bad. We had no complaints at all. You can get free room service 24 hours a day and everyone is beyond helpful. The spa is dreamy. We got a couple's massage and we felt really great afterwards. I plan to return to this resort even though I am sure we will never get the same great deal we got."}
{"sentiment":1.5,"text":"We stayed at the Island Palms for about a week and held several meetings and our annual banquet. The catering team were professional and patient. The food was delicious and the meeting rooms looking out over the marina were spacious and comfortable. We would certainly stay there again."}
{"sentiment":2.5,"text":"We stayed in Oct and it was great. Spacious and what a plus to have a kitchen! Staff was very helpful and close to my daughter. We have tried many places but I think we finally found our home away from home. My daughter liked it!"}
{"sentiment":-0.5,"text":"I stayed at the Luna Blue from 1/16/06 - 1/23/07 after reading numerous positive and glowing reviews on Trip Advisor. After staying for a week, I would like to relay my experience as objectively as possible, and let you, the reader decide whether it will be a positive experience for you. I rated this as \"Okay, but some problems\" for the reasons discussed below. Of course, if you do not see the answer to your question here, please email me at work and I will most likely be able to respond immediately if not by the next day (gdame@deflaw.com). 1) Cost of the Room: This hotel seems reasonably priced compared to other similar hotels if you are staying in a deluxe suite. I stayed in a standard room for $72 per night including taxes/fees/refrigerator, and note that it had the same amenities as another hotel we stayed at for $40 total (posada d'Margo). The hot water did not work unless we turned on the sink and then it only worked sporadically, it had A/C, a clock radio, safe, and a ceiling fan. The only thing that stands out is the fact that it had scented toilet paper. The room was, however, located in a safe, secure location with a tropical setting. You could barely hear the traffic or the other residents. The bottom line is this: if you are willing to pay a bit more to feel safe and secure, you should consider this hotel. If you have been to Playa before and are more willing to experiment for a better deal, try the Posada D'Margo or some place else (I have a few more suggestions if you are interested in apartment/condos with full kitchenettes). 2) Location: The hotel is 5 blocks from the beach and about a mile from where you can catch the collectivos and buses for traveling around. If you plan on taking day trips, and do not rent a car, this hotel may not be for you as it is quite a hassle traveling to the other end of town. I have more on this depending on your situation. The bottom line: It is not an ideal location for either beach or traveling, as it is far enough away from both to be a bit of a pain. 3) Service: The owners of this hotel are American and were able to direct us to a beautiful beach in Tulum, as well as some great, and cheap, Mexican restaurants. Their suggestion for car rental, however, left me paying too much, with back strain from having to lift the car to replace a tire, and unsatisfied. In fact, I strongly suggested that they re-evaluate their referral to CP Rentals, but doubt that they will despite the fact that they owner said he would \"seriously look into it.\" I say that I doubt they will because I was also told that a plumber would be out to my room, which never happened, and I was told $45/day for a car was a fabulous deal until I complained, and then was given a look front desk receptionist like I had paid too much (which was the truth). Regardless, just in case they are still referring CP Rentals, please save yourself time and money and go to ---.com (there is an internet cafe 1 block away that will let you get on for $.60 for 15 minutes), get a brand new car for $11/day, and save yourself from having to drive a 1970s Beetle with no AC, power steering, radio, and side view mirror. Better yet, get a car from the airport. If you plan on traveling, a car is necessary and is just as expensive as picking up the collectivo when it is all said and done. Parking is not an issue. My review would have been neutral had my hot water worked, or had a plumber actually come out, and had the hotel either not referred CP rentals, or agreed not to refer them again in the future. They also did not offer to pay for all or a portion of the rental (which would have been going above and beyond, but for $45 would have said a lot about their service - however, they did not make that effort)."}
{"sentiment":1.5,"text":"Great location We stayed at the Hotel Fusion for 4 nights in November. The hotel is in a fantastic central location. You can walk to the BART, trolley and cable car within 5 minutes. The rooms look like they had been renovated fairly recently and while cosy had a good size bathroom. We received complimentary breakfast each day. It wasnt' a full continental breakfast but was an alright start to the day. Overall, I would recommend the hotel to others looking for a comfortable, central place to stay in San Fran."}
{"sentiment":1.5,"text":"The location for this residence inn is great, right in the middle of shopping and plenty of places to eat around. Since I'm a Marriott gold member, I was upgraded to a 2-bedroom suite. The staff at check-in was great and helpful. Breakfast food is decent. The suite is in great condition too. I would definitely stop by again."}
{"sentiment":2.5,"text":"Our room was on the 36th floor and had good views King size bed with double sofa bed,it was so hot during our stay we had the windows open so we could hear the traffic but as soon as the window was closed there was silence resulting in very peacefull nights sleep.you would never know you were in the heart of manhattan,we walked everywhere as the hotel is very central.food in the hotel was good but a little pricey but there are so many restaurants and delis around we only ate in hotel once.Staff friendly and being a honors card holder I felt like royalty as everyone was amazing! its the second time I have stayed in this hotel and planning a third trip soon"}
{"sentiment":2.5,"text":"We spent two marvelous weeks at Playa del Carman Viva Maya. It was wonderful. This the perfect place to relax and enjoy the tropic paradise. The service, the food and the drinks were excellent. The whole staff was extremely friendly and very efficient. It was so much fun - we are planning our vacation trip there again next year."}
{"sentiment":1.5,"text":"Where did the time go? We spent two weeks at the Bavaro Princess. The first (May 15th - 22nd) with 26 of our closest friends and family. We got married on the 20th and enjoyed the second week (until May 29th) solo.First off, the beach IS magnificent. The sand is like silk. No shells for any of you shell-seekers. The water is clear. First week was windy and wavy, the second week was calmer. Both were fine, depending on what you like. You can walk forever, or so it seemed.As everyone says, the grounds are lovely and HUGE. We walked quite a bit (had to work off all the food and booze!) and never waited long when we decided to tram it. The staff are hard-working and very pleasant. Our favourites - Tomas in Bella Pasta (who also took care of us at our wedding), Ramon who sweats his you-know-what off ALL DAY in MacPrincess and our maids. Some speak English well, others poco. Take your dictionary and try. It's fun, you can always figure out a way to communicate and enjoy the beautiful language.Food was fine. We ate breakfast in El Gaucho a lot. Continental style, but we didn't have to a) get up early or b) go all the way to the lobby for a meal. Think we tried all the restaraunts at least once, except El Pescador. Everything was good. The standouts? Sakura was EXCELLENT (went during our second week when we were tired of buffets and wanted to taste something different). Licey was also great. My new husband had the lobster and said it was yummy, plus service was top-notch.Our wedding was like a dream. Beautfiul beach as the backdrop. Spanish musicians. Champagne. And then a private beach party with our own DJ, chef and waiter. I admit, I was on a high for two weeks so am probably not as critical as some. We did have a problem with water pressure. My advice? If you have a problem, tell them. They are quick to fix things. And during the second week, we saw a couple of cucarachas IN our room. Nothing a shoe and quick reflexes couldn't fix. Would recommend the Bavaro Splash trip if you're a snorkeller. We got our own little motor boat and followed the guide to a coral reef about 20 minutes away. Great view of the coastline and snorkelling was good. One of our group also went diving and said it was ok.We were in building 34. Right by the beach/restaraunts and the bus stop. (All the 30s seemed like good locations - email the hotel ahead of time). Room was nice and big. Really enjoyed our balcony with the view of the pool (and a little slice of ocean).Lots of comments on prior reviews re: rude Europeans. I think there can be a language barrier and perhaps cultural differences. (Think about it - Canadians say excuse me and I'm sorry about every ten minutes - in comparison, everyone seems a bit harsh) but whenever we talked to peple, they were very nice. Take LOTS of $1 bills (we had trouble getting large bills changed), tip when you feel it's appropriate (we did a lot, but don't think it changes the service), take a walk down the beach either way to the mini markets. VIP is good if you like the goodies (massage, horseback riding, Licey). Blah, blah, blah. I WILL stop. Go, have fun, try a Banana Mama and the Presidente beer, smile at people, merengue and soak up the wonderful culture."}
{"sentiment":2.5,"text":"I just returned to Santa Clara,outside of San Francsco, today.I stayed in the hotel for 3 days. I had a great time and the hotel is very busy. Staff is very courteous and any unreasonable requests are handled with thorough efficiency. You can breathe on Times Square from your hotel window which is very convenient.Shopaholics will feel right at home and this hotel tops my list on my next trip to HK. Victor G. D."}
{"sentiment":-0.5,"text":"The hotel is ok, but there are super-serious issues leading to a 1-star rating. The Casino is dirty carpet, smoky and lame. The casino floor clubs have auto-tuners and totally lip synced fake music. The air is not clean on the casino floor (poorly ventilated, I dont mind smelling smoke, but the air here lingers and stinks). The foundation room and the Mix clubs are both lame and they are charging to go up, I just want to see a view, but they turn this into a nightclub thing, very stupid. The clubs are not worth being charged for at all. Pool area is neat. Not a bad pool at all. But there are towel issues and they even check bottled water for booze! Where the 1-star comes in is the unprofessional staff, the thievery, the lies and the cheating. The room rates have been going down slightly, but there is a catch. Some of the worst airplane-food is served at Raffles and the Red White and Blue, and they charge criminal rates for this food. The food at Strip Steak was mediocre, but the cost was outrageous and the service was completely unprofessional. We had a $800 bill for three people, and the service was rude and the food just ok. One server at Strip Steak spoke to a drunk couple while we waited for 10 minutes to order. Lupo is not very good, total sham for the price - Wolfgang Puck is known for frocery frozen food aisle junk. Fleur by Hubert Keller was ok, service was good, food just ok, but prices were outrageous. Aureole could be nice, but the prices are outrageous and the format of this restaurant needs work, its not an inviting place to go and have a few glasses of wine and an appetizer, they want to sell you a 9 course mediocre meal. It also closes way too early. China Grill, prices are outrageous, and this lame place isnt open for lunch and closes early. In fact, most places close early. Border Grill just stinks. Low quality food and outrageous prices. I really believe in freedom, liberty, and the free market - but the prices here are nearly criminal. Sure they can charge what they want, but its a fraud, they give you a \"deal on the room,\" and they have the convention center and drag us all into events here, but then they cheat overcharge and deliver bad food products for bad prices. The Ri Ra bar on the way to Luxor was the only good place in there, good fish and chips, beers were good, a bit expensive but not as bad as the rubbish in the Mandalay. The crepes place is no good, takes forever and is overpriced. Ice bar is completely lame. The seafood place, I forget the name, is lame, and has a prix fixe menu with venison on it in a seafood place. The prices were completely outrageous there as well. This hotel has huge potential, but its being run by greedy people obsessed with taking working family men like myself and shaking us down for every single penny in our wallets. The in room minibar is a total rip off and there is no room for your own stuff and there is a hyper sensitive item removal detector on each item so if you bump them while storing medicine you get charged and you have to dispute a payment for something you didn't even drink. The tubs are nice, but the shower is a low flow shower head which sucks. I'm letting hotels know something, if you put that low flow shower head in, I run the shower for hours to \"punish\" you for this. You'll rack up a years worth of water charges because you cheated me out of a decent shower. The walls here are paper thin, so if you get a spring break next door you are doomed. I just run water to down out the sounds. Raffles is the late night dining. The service can be good or super super slow its random. Food quality is airplane-food. The towel situation at the pool stinks. There are no moving (Jetson's) sidewalks on the way to the convention area. The convention area is like a half mile from the smell casino area , and walking there is ridiculous. The service in general here is terrible. The managers are no good, the dealers are rude, the bartenders are mean spirited. Ri Ra was good, but the rest were very annoying. Ri Ra's bar tenders are actually from Ireland. I really find the way this property is run to be offensive and below what should be for a potentially great hotel. The towels and the sheets and the other linens were smelling \"burnt,\" like very cheap detergent was used and the linen fibers were being burned by super hot dryer. The internet service was very spotty, it could take a long time to \"agree\", and transfer rates ranged from good to zero. A large number of employees have piercings and tattoos which are unprofessional and need to be covered up. I really think Mandalay has gone from interesting and nice looking with lots of potential to being a criminal fraudulent terrible place to stay at and to be at."}
{"sentiment":2.5,"text":"Excellent hotel for price\" perfect location open 6 hours for good breakfast free parking staff were friendly and helpful .also the Metro station, which gives easy access to anywhere in Dubai.The hotel lobby and reception area is very modern and comfortable.There are other hotels in the same street but at higher prices"}
{"sentiment":0.5,"text":"The positives- The room was beautiful and very large. It had a balcony, beautiful windows and a chandelier, nice sitting area and a desk. The beds were 2 twins pushed together and were comfy enough. Good heat as well which was needed b/c it was quite cold out. The hotel is in a quiet area. The negatives- The location wasn't great for us. It is good if you want to spend your time there near the museums but we found it annoying to travel all the way to the center or from the center back to the hotel. For this reason alone we would not stay here again. It would have been nice to have tea/coffee facilities in the room....we tried to bring up juice/coffee one morning at breakfast and were told we were not allowed, so b/c of this we did not eat breakfast although it looked standard anyway (cereal/cheese/meats). The last thing I want to mention is that I would have hoped the staff would have been more friendly...."}
{"sentiment":2.5,"text":"I just got back from a 3 day city trip in London. I spent 2 nights at the Lancaster hotel in Bloomsbury. In short this is what I think of the hotel: On the down side: * we booked this hotel via our travel agent in March 2010, we specifically requested an en-suite room (so with toilet inside the room) because we had read on Tripadvisor that most rooms are only semi-suite. I do not like to wander the corridors at night in my PJ's. Upon check-in we learned there was no en-suite room available. We could check-in The Clarendon across the street (same hotel chain), but there would be an extra charge. We of course refused, it was booked half a year ago and confirmed by our travel agent! The receptionist asked us to wait in the lobby while she called the head of reservations. Through all this the receptionist was very polite and professional. 5 Minutes later she told us everything was fine, we could have an en-suite room in the Lancaster. * there were only 2 sockets in the room, both in use. So when we wanted to charge our cell phones and cameras we had the pull out the wires. This is just a minor detail!!! But it might be interesting to know if you're carrying a lot of electrical equipment that needs charging. On the plus side: * so eventually we got our en-suite room. It turned out to be a triple room on the lower ground level, located at the end of a corridor, no other rooms in that corridor, so we were very private. The room and bathroom were huge! We were only 2 persons, so we had all the room we needed. We had two seperate beds, a sofa, a writing table, a normal table, a tv, a wardrobe, a smaller closet and a table to put our luggage on. Since we were on lower ground level we had no view, we were looking at a wall, but we were only in our room in the morning and in the evening. The shower was in the bath tub. The beds were soft and comfortable. Room temperature was a bit chilly but that's just what we like. For your info: it was room 008. * baggage can be left at reception * every morning The Independant was delivered. The hotel staff put it in front of our door. Very attentive. * Staff was very friendly, helpful and professional. Even during our check-in, when we were surprised not the have been allocated an en-suite room, the receptionist handled the situation in a professional manner. On our second day (in the morning) we wanted to check the weather forecast (the previous day there was a printed sheet on the reception desk with the forecast). The sheet wasn't there, the receptionist immediately printed the forecast for us. Also on our second day (in the evening) we had to use the internet in the lobby ( 3 for 15 minutes), because we needed to check the Eurostar website, there was a strike in Belgium. We only used the computer for 3 minutes and when we wanted to pay the receptionist told us we needn't pay because it was so short. Twice we ordered a cab. It took less than 2 minutes before the cab arrived and the concierge escorted us from the lobby to the taxi, holding open all of the doors and carrying our luggage. * Breakfast was superb. There was a certificate on the wall saying that the hotel won the Breakfast Award in 2009. It was continental buffet breakfast, but you could also order English breakfast if you wanted. Within 1 minute there was someone standing at our table asking if we wanted to drink something warm (tea, coffee or chocolate milk) and if we wanted toast. Another minute later our order was delivered to our table. The buffet itself consisted had croissants, sandwiches and several other pastries. All kinds of jam, 4 kinds of cornflakes, milk, fruit juice, water, a lot of fruit, cheese and ham. An ideal way to start your day. I didn't need food until 2 pm after having had breakfast in The Lancaster! * Good location! We walked from St. Pancras to our hotel, a good 15 to 20 minutes walking. Most of the time we used the tube system of course. The tube station is Russell Square, 10 minutes walking from the hotel. The Lancaster is located in a quiet street between two parks. Several other Grange hotels are located in that street. So overall: - friendly, professional, helpful and attentive staff - good location - spacious and clean room with comfortable beds - superb breakfast I would definitely stay in this hotel, and recommend it to other people. I hope my review might be useful. Don't hesitate to contact me if you'd like to have more information!"}
{"sentiment":1.5,"text":"I am actually staying at the JW Marriott right now. My vacation is scheduled to end Sunday, but I wanted to get this down while it was fresh in my mind. The hotel is a nice hotel. However, I must agree with a previous poster and say it is a little dark and drab. I think because of the Asian theme. It is not as beautifully decorated as other JWs such as the one in Atlanta or the one in Cancun Mexico. Even though this is the case, it is still decorated nicely. This is what I liked about the hotel Staff: Upon arrival we were upgraded to an executive level corner room. Everyone from the housekeeping staff to the concierge is very helpful. The staff is always offering to help. Rooms: Again, I don't particularly care for the whole cream, brown, black decor, but the rooms are large with very comfortable beds. I will say it appears the furniture could use some changing out as the tables in our room had a multitude of scraches as did the chest outside of the bathroom. Room Service: The food was exactly as ordered and was good. Of course room service is expensive, ( Breakfast for 2 was over $40!) but it was really good. Location: Hotel is close to everything. We went to see a play at the Lorraine Hansbury Theatre and all we had to do was walk 1 block up from the hotel.....SWEET! Union Square is only 2 blocks away and Chinatown is only about 5 blocks away. You are also 1 block from the street car line that will take you down close to the Fisherman's Warf. The Bathroom: Great!!!! Towels are so nice and he products on hand are good too. Cleanliness: The entire hotel was spotless. WHAT I DISLIKED.... Small LCD TVs - These TVs are too small to be in these large rooms. Although they are clear, it is still very hard to see. Doesn't matter to me if there is a TV in the bathroom or not, but the main TV should be large enough to see. Decor: Like I said earlier. I did not like the color scheme. Made the hotel too dark. Needs color. I know it's the Asian theme, but if this hotel wants to be known as the JW Marriott and not the Pan Pacific, the decor has to change. The robes: C'mon. I have never seen a JW with the waffle robes. The robes need to be the deep, plush, soft, long terry robes. These little robes barely covered me and I am not a big woman. Overall, the JW Marriott is a nice hotel and I would stay here again. Especially since I got a military rate of $130 per night which was great!."}
{"sentiment":2.5,"text":"After reading osme reviews on this site, I was a little nervous about staying at this hotel. It sounded like a mixed bag. Our experience here was great, though. The inside of the hotel was very nice and the rooms were large and stylish. It's in a great location as it's around the corner from Little Tokyo and it's only 4 blocks from Disney Hall and the Music Center. I would highly recommend this hotel for anyone staying in downtown LA."}
{"sentiment":2.5,"text":"This is the type of service that sets hotel apart. Lisa went way beyond the call of duty of any Concerige I have know in my 30 years of travelling to help my daughter and I find a real estate agent on a Sunday afternoon at 2 pm willing to meet us to help us out of our bind. It's the care and ingenuity of what Lisa accomplished on Sunday and Monday that we were able to leave the hotel, well rested with fabulous comforts, great amenities, friendly front staff and an exceptional concerige, and an apartment leased for the coming year! Kudos to caring and resourcefullness!"}
{"sentiment":-1.5,"text":"Ok, so I missed my flight from LCY and no other option but to wait for next morning's 07:00 AM departure to Zurich. The BA agent recommended this place, but really the only thing I found delightful here was the fact that there was a fresh episode of Top Gear on TV. As a former hotelier, I always like to think that hosts take pride in making the most of what;s available. I feel for the staff at this worn down and tired looking place. The bed had clean sheets but other than that, I don't think I regret leaving 83 for such a poor performance on the part of the Travelodge brand. Id think with the Olympics around the corner, you can certainly give this place some investment sothat you wouldn;t have to be ashamed to put your name on the building. Or would you?"}
{"sentiment":1.5,"text":"We choose Santa Maria to be the base of our stay in Rome while celebrating a friends birthday for a week. The location was excellent, the staff extremely freindly, helpful and for the most part very knowledgable. It was a wonderful oasis in the middle of a very busy city. After the first copy days we weren't in such a rush to leave in the morning and enjoyed the leisure atmosphere very much, just the same in the evening when we returned form a very busy day. It was so nice to be able to stroll to one of many places nearby for dinner in the evening. We've already recommended it to friends who will be staying there next month and will be happy to recommend it to others. As it is a small hotel I would only recommend if you have special needs or requests to be sure you state them when making your reservation as they seem to be fully booked quite often, another good indication of their reputation. Be sure to allow yourself time to sit in the garden and just relax, that's a real holiday. Enjoy."}
{"sentiment":1.5,"text":"we were staying two nights here, after staying at the Mirage, and although the PH is a fresher, more youth-oriented hotel than the Mirage, we still missed something here. location is great, room (especially the bathroom with both shower and tub) was fine, loved the fact that there were photos and other stuff from stars and old movies around, the pool area is also okay (if you manage to get a bed next to it), but something was still missing - it didn't feel as much Vegas-like as the other hotel did. but never mind, it's a safe bet and a good value in Vegas. (oh and the fact that you have to pay for internet access is just ridiculous)"}
{"sentiment":2.5,"text":"A perfect location whether you arrive by train or by ferry and disembark at Guglie. I had a single room with its own bathroom, it was perfect. Small in size, but excellent for what I wanted and certainly value for money. The staff were always friendly and helpful. Recommended."}
{"sentiment":0.5,"text":"This is a good but pricey option for tourists not business travelers - i think i did not call to housekeeping as often anywhere I stayed as in this hotel. You need to ask for everything - water, shoe horn (!), vanity set ... I just cant name everything that was not in the room! The seemed refurbished the hotel but not everything - for example the doors remain very old, may be as a consequence you can hear how your next door guest is taking a shower... The breakfast - you don't really want it in the hotel - try to find it outside, even Starbucks will be better and be open earlier then a restaurant in the hotel. Try to avoid if you can..."}
{"sentiment":2.5,"text":"We stayed at the Royal in January of 2008 for the first real vacation in many, many years. The Royal surpassed any expectation that I had. I cannot think of one negative. The room was great, the food was excellent, and the staff was very attentive. I'm not sure where all the negative comments are coming from but obviously someone is a bit cranky. We will be back at the Royal this coming Friday, January 22 2010 for another stay. I am hoping that things have only gotten better since the last time we were there. We decided in 2009 to try a different resort, The Catalonia Royal Tulum, don't waste your time/money. This year we'll probably venture to 5th Ave a bit more since we now know what it has to offer otherwise my time will be spent by the beach and or the pool. Can't wait!!"}
{"sentiment":1.5,"text":"Let me start out by saying that finding a hotel in Paris is quite a task! There are a ton of hotels, most are pricey, and it's hard to know what area is the best area in which to stay. I did MAJOR research and found this little nugget! I chose it because it is in a great location and it is reasonably priced by Paris standards. I stayed at the Melia in the summer of 2007. My husband and I treated his family to the trip so we had three rooms. I wanted a reasonably priced hotel in a great location, and that is exactly what I got! The hotel is a VERY SHORT walk from the Champs Elysees, Avenue Montagne, and the Eiffel Tower. Rue Jean Goujon literally backs up to the river so we walked right down our first night and did the river cruise. That was AMAZING, all of the main attractions were lit up at night. The rooms are no frills but comfortable. The lobby is great, with couches for lounging and hanging out. There is a small bar too, and you can get an expresso or a cocktail throughout the day. The breakfast is expensive and pretty unremarkable. However, it was still nice to have a meal and then go out for the day without worrying about finding a bite to eat. There are a number of cafes and fresh produce markets around as well. I'm a weird eater so I usually stick to simple eating when i'm abroad. It's easy to get a cheese and tomato baguette at a cafe here or a margherita pizza. You can walk to the Eiffel Tower early in the morning ( go about an hour before it opens and you'll be in and out before the lines start) and then you can hop on the double decker bus right in front of the tower in order to hit The Louvre etc. GREAT hotel! I'm telling you, it's a hidden gem. I will definitely return."}
{"sentiment":2.5,"text":"My inlaws asked that we take them to Branson for their ninth visit to Branson to celebrate their 50th anniversary and we all totally enjoyed our stay in OUR specific unit. The two bedrooms had full spa baths and the place was huge. The furniture in our unit was very nice and we all felt right at home. We have stayed here (in another section) before and this was my inlaw's third stay at this property and each time the stay and service was satisfactory. Of course we did not use any of the property's quirks (pool, etc.) b/c we came to see Branson - and we were not disappointed. The only possible thing I might ask is for the property to add free wifi. Heck even the Motel 6 (and other lesser priced inn's) in Branson offers free wi fi and although we were told we could use the wifi at the office, this was not convenient. Otherwise, we are coming back without hesitation."}
{"sentiment":0.5,"text":"I booked this hotel for 2 nights using my clubcard vouchers for January this year. We had 2 rooms one family and one double and I had requested them close togethier which they were. Checkin was good and speedy and I loved our room. The bed was bigger than usual and there was a sofa bed for our daughter. I was pleasantly surprised. The room was clean and albeit a bit on te small side when the sofa bed was pulled out but manageable. Unfortunatley during our stay on the first night there was a private function and the noise was loud. Having been allocated rooms above the function room also meant that we did not get any peace until 1 am when it stopped despite complaining and also having a child with us meant she got very tired too. Breakfast was a bit of a nightmare the following morning with the hotel not replenishing food as it was getting towards the end of service. Bearing in mind we were late to bed because of hotel noise we were late to breakfast too! Our second night and second experience of breakfast was very different in a positive way. We had complained adn really complained! We couldn't get any refund as I had paid with vouchers but what the hotel did do was offer us a complimentary night stay within 6 months. We will be returning to the hotel for this stay on April 16 and I am looking forward to going back despite our initial problems. We have been offered \"quiet\" rooms and I don't think the hotel will dissapoint. Despite the problems we had on our first visit I did like this hotel as I think it does offer value for money compared to other hotels in London and the location is good. I have stayed in many places from travelodge to the Savoy and it gets a good from me."}
{"sentiment":1.5,"text":"This was the last hotel we stayed at on our recent trip to the USA. We booked based on the good reviews, location and low price. Our room was ready when we arrived and we were given lots of helpful information by reception for our stay in San Francisco. The rooms are nice, not massive but big enough for two people. The hotel has an old fashioned luxurious feeling to it, different to the usual chains we have stayed at. We were disappointed slightly that the cable car was not running on California Street right outside the hotel, closed for refurbishment of the line. We would have liked to seen them running instead of the roadworks, but this was not the hotels fault. I do think Thomas Cook could have let us know about this before booking though. It was only a small inconvenience to our stay with there being trams a short walk away or another cable car at the top of the steep hill. We went all over in San Francisco and bought a 3 day travel pass from reception. We also went to see a Giants game which was good fun, concierge were very helpful sorting out the tickets for us. The hotel is in a good location in the financial district and a short walk to Union Square and all the shops, although being in the financial district did mean a few coffee shops and restaurants were closed over the weekend. We ate nearby at restaurants recommended by concierge and also in the hotel for lunch and dinner. The onion rings in the hotel restaurant show as a starter ($12) and look amazing. Be warned, the portions are massive and we struggled to eat them all, along with steaks for main course. My only small complaint is that I struggled to get english tea. There is fruit and earl grey tea in the rooms and free coffee downstairs for guests in the morning. They did get me english tea in the morning when I asked but made a point of saying I should really be charged as only coffee is free. The maid did her best to get me english tea for the room but I ended up with more earl grey! On our last day, they kindly stored the luggage for us until the afternoon when we left and then arranged for a hotel car to take us to the airport in style, rather than a taxi. We would happily recommend the hotel to others and stay again on our next visit to San Francisco."}
{"sentiment":2.5,"text":"Very luxurious accomodations. I enjoyed the flat screen that came up out of the desk in the bedroom. A little bit of noise from the airport, but not bad. This is a fairly long walk from the MGM Grand although there is a moving sidewalk for part of it. Staff was efficient and courteous. If you are looking for a five-star experience for four-star prices, then this may be the place for you. Just bring your walking shoes."}
{"sentiment":2.5,"text":"sjour de rve plat restaurant thalassa"}
{"sentiment":2.5,"text":"This is the first time we have stayed at the Four Seasons based on the tripadvisor rating and would not hesitate to return. The hotel is well appointed and extremely luxurious.The rooms are very nicely furnished with great views of strip and mountains. We eat breakfast each morning at the Verandah Restaurant and had a romantic meal for valantines day, found it to be of excellent standard offering a wide selection . The hotel staff and restaurant staff were polite and helpful. The concierge was very helpful in assisting with our plans for day trips and shows. We stayed for ten days and It was a pleasure to return to our hotel each day after the hustle and bustle of the strip! If you have the chance to stay here, do so and give yourself the treat of a lifetime Kind Regards Arwel& Meinir Edwards North Wales"}
{"sentiment":2.5,"text":"We stayed at this Hotel on August 1, 2004, the day on my son's birthday after a long day at Legoland. The hotel is very nice, inside and the room is very clean. The staff were very nice and gave us the high floor room so we can see the nice overlooking view of San Diego. I was very surprised with the room, because is pretty big and clean, especially the bathroom. The self parking fee is now $16.00. This hotel has a great location, very close from the Gaslamp district. You can find a lot of nice restaurants at the Gaslamp district, from American to Italian restaurants (even live music Jazz club!). I would definitely stay in this hotel again, because it's the PERFECT 4* hotel!"}
{"sentiment":2.5,"text":"We stayed in the Marriott Courtyard in Downtown Toronto for 4 nights and it was one of the best hotels we have stayed in. The room was huge with two king size beds, a large desk, comfortable chair, television etc. The whole hotel was immaculately clean and the staff couldn't have been more friendly or helpful. The food in the restaurant was excellent! The buffet breakfast was the best we have ever had in a hotel and was excellent value for money at all you can eat for $14.50. The restaurant and room service menu is the same price, and again the food is first rate. We didn't have time to use the leisure facilities but the swimming pool and gym were clean and well organised. It is conveniently located for restaurants, shopping and sightseeing. It takes about 10 minutes to walk to the Eaton Centre or the Bloor-Yorkville shopping district. A wonderful hotel and we wouldn't hesitate to book this again!"}
{"sentiment":1.5,"text":"My first visit to the Hard Rock Hotel. The rooms were modern, clean and quiet, hence the above average review. I didn't hear any noise late at night. Good location within walking distance of the city centre. There's no parking garage but the valet service was fine."}
{"sentiment":0.5,"text":"I've stayed here several times for the Blues Festival, which is always the first weekend of June. At least 3 times, I've been able to get a room for $70. through Priceline. It was worth every penny - 10 years ago a Motel 6 downtown was $100. Our room was always clean. One year we had 2 queen sized beds and 2 bathrooms, which was heavenly! Another year we had a very small room. I'm guessing it is just luck of the draw."}
{"sentiment":2.5,"text":"I stay here frequently on business and would not stay anywhere else. The staff is very courteous and the hotel amazing."}
{"sentiment":-1.5,"text":"Mouldy bathroom. Room was dark during the day and light at night. Very noisy. Poorly maintained. Old noisy matress. Complained to front desk staff and at least someone tried to clean the bathroom a bit. Only redeming feature was front desk staff friendly and helpful. Wrote to management upon our return and have never even received the courtesy of a reply. Back to the Triton next time!"}
{"sentiment":1.5,"text":"The Silverado is an excellent hotel to stay atin the Napa region not only for it's proximity to many a great vineyard to visit but also for it's amenities and the staff. Rooms range from the standard fare of queen and king deluxe to apartment style lodging which is great if you travel with other couples or family and want to make use of the great Napa wines and food and entertain in your room. Ours was a deluxe junior suite with fireplace. AMAZING. The staff is beyond friendly and helpful available at all hours for anything one needs. Golf course and grounds are gorgeous. Next time I go to Napa, the Silverado will be my pick once more"}
{"sentiment":-1.5,"text":"I've never stepped foot on this resort and I already know I will be booking elsewhere for my family's vacation. I booked a 2-bedroom suite online tonight (4/28/12) with a total for a 6 night stay being $1271.25; after searching discounts sites and finding a cheaper rate that would have saved me $300, I contacted the resort for a price match as I read (on Tripadvisor.com) one recent vacationer did the same and the resort matched her price. I called and was informed they could match the price but the price from the discounted site did not include the $10.50 nightly resort fee, I was ok with that because I would still save $190. I was told by the female customer rep to cancel my online reservation and call back to book with the matched price. After cancelling the reservation, I contacted the resort and was greeted by a male who after giving me the run down of a 'new found' special they were having, stated in order for me to get the discounted price I had to book through the discount site as they DID NOT match prices. I informed the guy what his co-worker informed me less than 20 minutes earlier and he replied \"policies do change ma'am.\" Wow....if policies change that quick I hate to be a guest and experience their quick draw action first hand!"}
{"sentiment":2.5,"text":"My husband and I just got back and had a fabulous time. All in all very little to \"complain\" about. There were a few missing lamp shades in the main dining area and our table was given away to another couple at dinner while we were in the buffet line, but that's it. Everything else was really nice. Yes it's true, the resort is very spacious, so if you're not up for doing some healthy exercise than this place isn't for you. I enjoyed the lagoon beach actually more than the playa del carmen public beach. First, it's private so no one is trying to sell you anything, there are a lot of fish that are as large as a foot long, and the water is much calmer than the open ocean which makes it clearer for very good snorkeling. I loved the fact that this is an eco friendly resort. Their jungle paths are like unspoiled beauty. There are wild animals including a few spider monkeys on the resort. Lots of birds and butterflies too, so bring your binoculars. I found the natural beauty refreshing and enjoyed the gardens being native to their environments. We enjoyed the park next door, but do try to get it included in your vacation if possible. Admission is pricey, but worth it. Don't miss the butterfly pavilion, aviary, and sea turtles. Giving a few tips along the way does get even better service. We left a few dollars every day for the cleaning staff and we were greeted with immaculate rooms with towel animals and plenty of beverages. I do have to say if you want to avoid the time share pressure like we did, just say \"you already got your free gift\" and they'll leave you alone. It wouldn't hurt to get a tan before you go so you don't look like a \"new\" arrival when you get there. I was told by several people the time share presentation is very intense pressure and unless you are seriously interested in a time share, don't waste you're afternoon getting irritated with the sales staff there. Excursions: Our favorite tour was booked through Barrakuda. It was with Ocean Tours involving snorkeling with turtles in Akumal and snorkeling cenotes. We really enjoyed Colin, Pepe, and Alia. We also did a ziplinnig excursion through Olympus tours using Alltournative tours. That was a lot of fun, a little scary for first timers. Seeing Tulum was also really interesting. Ester our guide was great. Our least favorite excursion was the booze cruise to Isla Majeres with Samba Catamarans. We booked it through Barrakuda and the boat was in rough shape. There were two bathrooms and neither worked! No toilets flushed and there was no running water to wash your hands. Can I say yuck! Also they want you to stay in your bare feet on the boat, but there is standing water all around the toilet so you're standing in God knows what and oh yeah, the door didn't lock either. Pressure to buy pictures was also extreme, and the pressure to tip was crazy. One person tipped a coin and the staff member reached in the jug and gave it back to her! She said fine if you don't want it I'll through it overboard, so she did! Overall Barrakuda was very accomodating but I will say their exchange rate to the US dollar is a rip off. At the time it was 14.25 pesos to the dollar and at the front desk it was 13.6. So that equals roughly paying $20 more for the excursion than we should have. No where do they post their exchange rate, which isn't right and they insist on charging you in pesos. Ideally if you can pay cash that would be best. One of our highlights was CoCo Bongo. We booked with Caesar at the pool and the reserved table was a great location. Worth every penny. It was totally awesome. We would go back to this resort in a heartbeat and will recommend to our friends."}
{"sentiment":0.5,"text":"I booked this hotel because my friend recommended it to me, the location was wonderful, but for what I got the room was very pricey. I paid $133 for a King Bed, and added the parking package and paid over $40 for my car to be stored in their parking garage, along with an array of city taxes so my room came to $202. There are cleaning carts in the halls 24/7 and the bathroom, like many other reviews I've seen on here, had mold in the tub and mold in the sink. The room was very dated and felt very dingy. The checkout process was very obnoxious. I was told to allow 30 minutes to get my car back, even though the parking lot is directly accross and down the street. I checked out, gave them my parking ticket, and was told my car would be out front shortly. I don't know if the man at the desk forgot to call or what, but I ended up waiting almost an hour for my car and we were running on a very tight schedule. I sat in the lobby waiting, watching other couples pick up their cars, I had all of our bags piled near us, NO ONE ever offered to help us with our bags, I went back to the desk to ask where my car was, the girl was very rude and told me it would be out front in 2 minutes, it took longer than 2 minutes. When the valet pulled up the car he was very rude, never said anything. I don't think I'd ever stay here again, between the rude valet service and the dirty bathroom it just feels like a rip off. And the hotel looks so nice downstairs, it's very deceiving."}
{"sentiment":0.5,"text":"A so-so hotel....beware of the bathroom. We spent three nights at the Doubletree Alana in April, and due to a friend who works for The Hilton Family, we were able to get a special Friends Family rate of $99 a night. As with a lot of hotels in Waikiki, there is only valet parking available, which is $19 a day. It's about a 5 to 10 minute walk to Waikiki Beach via the Hilton Hawaiian Village, which wasn't really an issue for us because that was not the reason for our trip to Honolulu. The front desk staff were quite nice, and we were given a room that is the closest to having an ocean view. The room (1219) its self was adequate, nothing spectacular and one of the smallest rooms on the floor, with a lanai, comfortable king bed, and desk, but oddly no other table or chairs. The room was behind the elevator shaft which was quite audible, but the real problem was the bathroom. On the hotel's website, and in guidebook reviews, they make a strong note of the Furo style soaking tubs which we were looking forward to. In our room at least, it was a square with no light where there wasn't much room to stand in, much less soak. Perhaps they confused soaking with deep, for it was extremely difficult to get in and out of, and we're limber 20-somethings. The shower curtain was completely useless.....it wasn't wide enough to cover both ends of the tub, so water would seep out everywhere onto the floor. The taps for the sink were located under a shelf that ran the length of the wall and were very difficult to turn on and off. The spout was under the shelf as well which made it challenging for face washing, teeth brushing, etc. There was also a clear acrylic shelf hung low that was nearly invisible, so invisible that my fianc cut his head on it.We didn't eat at the hotel, rather we walked to Ala Moana Center's food court or further into Waikiki. We didn't use the pool or fitness center either, but we did use the business center a few times for internet access, which costs $1 for 5 minutes.We were told that the most discounted general rate (the Friends Family rate can only be booked by a Hilton Family employee) for the time we were there was $169. If you come to Honolulu specifically for Waikiki, stay elsewhere. If you do stay at the Doubletree Alana, do it only because you know someone who works for the Hilton Family....$99 is worth it, $169 is definitely not."}
{"sentiment":0.5,"text":"Room was old but clean. Bathroom was tiny, only one person at a time in the bathroom. Casino was good."}
{"sentiment":2.5,"text":"We have just returned from Sam's Town, our 2nd visit this year and while I don't normally write reviews I just had to set the record straight. We have been regular visitors to Vegas for the last 15 years and having moved around different hotels once we found Sam's Town we have never looked anywhere else. Reading through some reviews of this hotel the common theme seems to be a general criticism of the Firelight Buffet. Well I could generally agree, that is until now, WOW! what an improvement, I said to my wife I could not believe how good it was and we ate there 5 times in an 8 night stay. On our last day while queing for the brunch buffet we noticed a new sign being erected, Sam's Town Firelight Buffet just awarded best buffet in Vegas, Wholly justified. Great rooms, great slots and great staff. The best value in Vegas."}
{"sentiment":2.5,"text":"This was our first stay off the strip and at a hotel without a casino and it was one of the best. Room was like a cozy high end studio suite. Room and bathroom was large and beautiful. Bed was comfortable. Small kitchen with mini fridge, microwave and 2 burner cook top. NOTE: If you plan to cook a decent meal upgrade to the one bedroom suite with larger kitchen. This one works well for a quick bite but lacked a few items... Such as skillet but no spatula, and only partial place settings. We ordered groceries and wine online at Von's and delivery was smooth to the hotel. Loved the quiet hotel without a casino. No smoke to choke on! Yippie but close enough to get to the action. Shuttle service rocked! Very quick and friendly. Easy shuttle to Ceasars. Or walk right across to the Fashion Show mall. Easy to get to a few restaurants inside the mall. Our kids loved that the pool was heated and open during November. Staff was friendly with smiles at ever turn. Thank you for a great time!"}
{"sentiment":-0.5,"text":"We stayed at the Hyatt on November 13 2004. The check-in was quick and the staff friendly. We had a room on the 23rd floor. Nice view and it was great to be able to open the slider and get some fresh air. Of course with the door open we could hear the loud protests of the locked-out union workers. We parked at the garage across the street and didn't go in and out so \"only\" paid $24.00. We found an almond on the floor and my son found a bottle of juice under one bed and a small pile of crumbs under the corner of the other bed. The paint on the bathroom door was peeling and there was mildew in the shower. I was amazed that such a nice hotel would provide a coffee maker but charge for the actual coffee! The location was great and we had a discount but I will shop around for my next trip to San Francisco."}
{"sentiment":0.5,"text":"Myself,my fiancee and another couple stayed in this hotel for 7 days,for the first 3 days we were given rooms with twin beds instead of doubles (which we had booked in the first place),after the third day of going to reception and asking to be changed to what we had booked we got fed up and nearly had to argue to be changed..in the end they gave us double rooms,but were told that they were upgrades and pretty much made out that they were doing us a favor!! other than that the stay was good,the hotel was clean,if somewhat basic,the location was pretty good,tube stop just around the corner made it handy to go pretty much where ever we wanted in the city,a supermarket just around the corner also and a few bars and restaurants,but they were not up to much.The roof of the hotel was brilliant though,lovely pool and big lounging area and bar(where we spent most of our nights before the clubs).The breakfast was ok,a good selection and as much as you wanted as it was a buffet.I would stay in this hotel again but if i do i will insist the moment i arrive that i want the room i booked!"}
{"sentiment":1.5,"text":"I travel to Orlando every week but for some stupid reason I was staying at the Hilton Grand Vacation at Sea World. My frustrations with that hotel became unbearable so I started staying here instead and what a difference. The hotel is very new and the rooms are in better shape than your average Hilton Garden Inn. I read some reviews complaining about some strong smells in some rooms but after 2 seperate stays I have not encountered that. The rooms are quiet and like all HGIs equipped with a microwave and small fridge, internet is decent and a decent amount of accesible power outlets. Since I have Diamond status I get breakfast for free which is decent. You can get eggs to order, juices, bread, pastries, fruit, sausage, bacon..... The first week, the cook was a cheerful black guy but the second week it was a sort of grumpy latin dude. For other food choices the nearest restaurants are about a mile away. The pool and gym are pretty small. I'll definitely keep on using this place as a business traveler but if I was here on vacation with young children and lots of free time in the hotel I'd probably choose another hotel."}
{"sentiment":-0.5,"text":"This was the smallest double room my wife and I have ever stayed in anywhere. The bright blue illuminated hotel sign outside the window also made it the best lit room we've ever slept in, which is not the best thing at 2/3/4/5 in the morning!! It was also noisy, being on Tottenham Court Road, which meant that opening the window wasn't an option so that the room was stuffy. Breakfast was okay, but rather lukewarm. We won't be coming back!!"}
{"sentiment":2.5,"text":"Just spent three nights at the Tropicana and was very impressed with the new, clean rooms. The whole place is newly remodeled and I didn't have any complaints. I asked for a quiet room because I had to do some studying/writing while I was here and the reception lady happy obliged. The bed was so comfortable - I look forward to getting back to the room each night to crawl into it! It certainly is not Aria or the Cosmopolitan, but it has a good, classic, light and airy feel when you walk in the front entrance. The staff were very pleasant and helped me to extend my reservation for an extra night. I don't think you can beat the value for money. Stay here and enjoy it!"}
{"sentiment":1.5,"text":"Just returned from a wonderful stay at the Wynn for our 41st wedding anniversary. I can't say enough about the hotel, from the staff, to the rooms, to the housekeeping. Our room was beautiful. The only thing I can say about the room was the fact that we were within the construction zone area as we looked out the window. The day started out very early, VERY EARLY, with noise from the site. Besides that problem, everything else was just lovely. You are treated like royalty from the minute you walk in and all the restaurants, especially the buffet, is unmatched. The pool area is inviting and calming. It was nice to be just a little bit away from the immediate strip. It was like walking into a resort complex. We really loved the hotel. As far as the gambling went, there were a few $10 and $15 blackjack tables in the morning and evening, but I am sure not on a weekend. The slots were plentiful and lots of nickel and penny machines. My husband won 46,000 pennies! which was very nice. Treat yourself to the Wynn!"}
{"sentiment":2.5,"text":"We stayed here for a week in Jan 2010 and were very pleased with this nice clean family run hotel . The room ( room # 1 ) was very clean and very big . We had a great long balcony with two sets of doors out to it and it over looked the garden which had orange and lemon tress. The t.v. had CNN and BBC and the hotel had free WIFI and free breakfast . They even gave us a bottle of wine the first night ! When our luggage didn't arrive the organized it all for us and it was in our room the next day . The room also had a hairdryer / excellent water pressure for Europe , didn't blow me across the room but did not disappoint either . The room also came with a mini fridge and a safe , extra blanket and pillow , we did not need to ask for one more thing ... We found this hotel on venere.com and found that to be an excellent website as well. This hotel is close to Termini station , the Metro and the Colliseum . There is a grocery store across the street as well and some really nice local restaurants in the neighbourhood with great food and low prices ... keeping in mind we are budget travellers , this is not the Ritz and these are not fine dining establishments... We have travelled the world extensively and love to find a good deal , close to it all and perhaps even in a quieter area and we feel we found all of those things with this hotel ."}
{"sentiment":2.5,"text":"The staff is superb and the location is the best, one block to Union Square and close to the BART station. The breakfast is wonderful and the complimentary wine and cheese on Friday is GREAT!! Love to visit again and again."}
{"sentiment":1.5,"text":"Our friends and us stayed here the night before our cruise. This is a perfect spot to see Old San Juan. Everything is within walking distance. The staff was extremely helpful. We were able to leave our luggage secured at the hotel while we toured the city. When we arrived back they called a cab for us and helped us with our luggage. The rooms are small, we had double bed rooms in the back. It was quiet and clean and the breakfast on the roof was a great spot in the morning. $5.00 each for breakfast. I wouldn't want to stay here for a week, but great for overnight before or after a cruise."}
{"sentiment":1.5,"text":"From the beach, to Gaudi, to Las Ramblas, to wherever, this city is SICK!!! Condado was nicely located around loads of bars, clubs and restaurants. Our rooms has a decent-sized balcony overlooking many residential high-rises...a little below us some guy let it ALL HANG OUT!!! haha - anyway, you can't go wrong with this place. Rooms, closet, and bathroom all good size. Most sights are walkable, too. Do people ever sleep in that town!?!?!?!?!??! Walking home at 6am and there was STILL a line outside a club across the streeet from the hotel. You only live once so live it up, people."}
{"sentiment":2.5,"text":"I had a work conference and decided to bring the family as we have never been to a Disney property. I coudln't have been more happy withe decision to stay at AKL rather than at the Grand Floridian, where the conference was held. The AKL is absolutely breathtaking as you walk in - from the artwork to the woodwork to the african themed lighting and decor to the huge wall of windows that allows you to view right out onto the savannah. We arrived a couple hours early, but our room was ready and the whole checkin process took less than 5 minutes. We checked out our room - pool view - very nice, not noisy at all, then headed off to our first park visit. Transportation from AKL to AK took maybe 15 mintues - this includes the wait at the bus stop. We used the bus for all transportation - it truly is hit and miss. One time we'd be right in time and the next we'd have to wait 20-25 minutes but at no additional cost, it was worth it for the 5 days we stayed. Restaraunts were so/so - Mara - over priced convenience store or fast food type fare. Boma - very good buffet - at $29 per person, it certainly made us want to try everything! Didn't try the other two. Pool fantastic, playground fantastic, animals all around fantastic, arcade fantastic, daily activities for children fantastic, laudry room fantastic, cleaning service fantastic. While we didn't have a savannah view room, we didn't miss a thing. There are so many great spots around the resort to watch for animals. I would go back in a heartbeat but I also enjoy trying new places to stay so next time we go, we are likely to try another resort. I wouldn't hesitate to recommend this resort with the highest of remarks to anyone who asks."}
{"sentiment":-1.5,"text":"Worst Hotel Ever! My job requires me to travel all over the country, and have stayed at many hotels (some good and some bad). I decided to go to a travel website and saw Verona for only 35$ a night but when i got there i found out why it was so cheap. There are drug addicts all around and very sketchy people. I saw one smoking a crack pipe right in front of the hotel, and i saw another getting frisked by an undercover cop. When i parked right in front by a meter, a homeless man knocked on my window and asked me if i needed any aids refering to drugs. Another lady was right in front swigging down a cheap bottle of vodka at noon. I checked in to the hotel around that time, and when i did the desk clerk wanted to charge me 35$ (the same price of the hotel) to park my car. I talked her down to 10$. I then went up the creaky elevator from 1920 saw my room with a stained comforter and tv that didnt work, and basically checked out right then. I checked in at noon and checked out a half hour later. I can honestly say you will not feel safe at this hotel and even though its cheap I wouldnt risk my safety for a few bucks. Worst Hotel Ever!"}
{"sentiment":1.5,"text":"Jerry and his family run a wonderful motel and will go out of their way to be sure your stay is comfortable. It's right in the busy city, but a quiet, smaller building with easy parking and a very well-maintained exterior. The rooms are small, but very comfortable and quiet, considering their location. The rooms are very clean and they work hard to provide everything you might need, including internet, good TV channels, and A/C. Although not intended for small children, they helped accommodate ours in the most patient, considerate, and remarkable fashion. While I'm sure it's not their normal practice, they brought milk and cereal for my exhausted toddlers, provided an extra small bed, and helped to be sure we knew how to travel where we were going. It is a small, older motel where the service and value are absolutely remarkable! Location very close to where my husband was attending a conference made it easy for him to walk!"}
{"sentiment":2.5,"text":"This resort is 3 star, but the value and facilities means I have to give it 5. You don't get a room, you get an apartment. Lounge with kitchen and all facilities - huge TV, washing machine, iron, toaster, microwave, fridge. You also get free wi-fi, parking, breakfast. When we booked a few months in advance we paid 36, around $45-50. We tried to book another night a week in advance but it was coming up with around $119! It is right next to the strip, I would say a 5 minute walk. I am a real person www.stormcab.com"}
{"sentiment":1.5,"text":"This hotel met our needs for a reasonable price for a family getaway to be tourists in NYC and hit the Natural History Museum and Metropolitan Museum of Art. Fabulous location for those goals. Small lobby with old fashioned, stately decor. Clean, comfortable traditional room with silky duvet covers on beds, generously sized bathroom, tub and sink. We paid ten extra dollars to have \"museum view\" and it was worth it, very quiet up there on 14th floor and truly beautiful view. One half block from Central Park. Although there was no coffee maker in the room, nor coffee available in the lobby, there was a Starbucks as well as a World Coffee shop both within two blocks. There was some type of $12 breakfast available on the second floor, but we had no intention of checking this out . Anyone planning to drive into town, take note-- that the hotel has arrangement with the Natural HIstory garage for $26/24 hours, and Central Parking on 83rd St for $40/24/hrs. Was originally told incorrect information when making reservation, however the hotel credited us the difference in our parking bill for one day, then we moved the car. Even if the two garages were same price, Nat Hist lot would be much better, awesome staff and right across the street from hote,. Hotel staff seemed a little conflicted about working with people, and divulged information grudgingly. However, the most frosty of these was also the best-informed. Not sure if I want to go back--a little unnecessarily unpleasant, but with some great things to recommend it."}
{"sentiment":2.5,"text":"At the recommendation of my brother, I only days ago stayed at the W Hollywood ...Woahhhh Great location, Great property, great rooms and employees with the WoW factors & matching attitude.... If you seek a trendy, not overrated and great place to stay in L.A...This is the hotel Thank you for all the good memories... Keep it up !!!! Merciiiiiiiiiiiiiiiiiiiiiiiiiii"}
{"sentiment":2.5,"text":"This hotel stay was wonderful! Close to everything downtown San Diego has to offer. Can walk to the baseball stadium, Gaslamp, and the Convention center. The view from my room was amazing...could see the Coronado Bridge and the bay. When I travel back to San Diego next summer I will try to stay there again."}
{"sentiment":1.5,"text":"Stayed at the Hilton NY from 4/15 until 4/18. This is a great hotel that is in the middle of everything. I was near all the things I wanted to do. The museum of modern art (MOMA) was around the block and Rockfeller was a short block or two walk. Times Square is also a couple of blocks away. I have been to NY at least 5/6 times in the last year and learn something new each time. This is my learn this trip. Buy the New York Pass not to be confused with the City pass, I believe they have 1, 3, or 7 day passes. They are worth it. You actually can go to all the museums, statue of liberty, Ellis Island, all the backstage tours (NBC, Rockefeller, Radio City, Carnegie and Madison Square Garden), Bronx Zoo, Madame Trussands and various other. If you plan right you can cover alot. I went on all the backstage tours in one day. This pass cout around $100 for three days and I ordered it online and picked up at the Planet Hollywood in Times Square. Also, you get $10 off each day at Planet Hollywood for food or purchases which is great. So staying at the Hilton was easy to get around. My only complaint is wi-fi which cost around $15 a day. I found a public library across from the Musuem of Modern Art which had free interent access that you can use, they also have a express internet computer that you can use for 15 minutes. You do not need to be a NY resident just talk to the worker at the desk around the computers. Enjoy."}
{"sentiment":2.5,"text":"Our cityscape room, located on the twelfth floor, was beautiful. The highlight of the decor was the bathroom, which featured partial walls that were translucent. The doormen, front desk personnel and bell persons provided impeccable service. Compared to larger Las Vegas hotels, poolside attendance is low, but this allows you to appreciate the sun and water -- and consummate service by the pool attendants -- in tranquility."}
{"sentiment":1.5,"text":"Great value!!! Great location!!! This has got to be one of the best places to stay in Fisherman's Wharf. VERY comfortable rooms. I've stayed here three times and each time I'm very pleased with my stay. I really don't have much chance to check out the staff's service but checking in is okay. The best thing about staying here is the location. Right next to the park and to the cable car station."}
{"sentiment":2.5,"text":"Started in Venice ~ our first stop of a 2 week journey through Italy. I was wowed at the interior, enjoyed the charm, blown away by the extraordinary breakfast offerings and felt like I'd won the lottery to be staying in four of the Baglioni properties. Baglioni + all things Italy made my head nearly explode! Loved loved loved loved it. Venice, Florence, Balogna, Siena, ... (thank you God for the blessings of being able to do such a thing)."}
{"sentiment":0.5,"text":"Pros: Next to Marriott World Center with double the amenities(kids pool, restaurants, activities, golf), close to Disney, not too far from Universal and Sea World, Like all Vacation Clubs it had a full kitchen, grocery and Wal-Mart/Target within ten minutes, Kids playground Cons: Small Patio, Lots of traffic noise, not as big a unit as other Vacation Clubs, some of the unit had been updated but not all, pool was freezing even though they say it is heated(didn't see a single person use it) It was just ok. Nothing terrible, nothing great. I've been to other much nicer Marriott properties and would probably stay at a different Vacation Club next time in Orlando."}
{"sentiment":1.5,"text":"We just returned from our whirlwind 4-night holiday in Paris. We found the Jardin de Cluny to be a very convenient base for our third time in Paris. It's right near the Latin Quarter and St. Germain areas. The Metro stop (Maubert-Mutalite on the #10) was a 2-3 minute walk from the hotel. There is a small \"convenience\" store right around the corner, where you can stock up on water and other snacks. We were given room 506, one of the deluxe rooms, which faced Rue de Sommerard. Others have commented on the lack of a bathtub, but 506 did indeed have a full-sized bathtub. The sink had ample space to rest your toiletries. The decor was to our liking; no chintz, but contemporary prints for the curtains. Also, the king-size bed was actually one whole mattress instead of the usual two mattresses combined. Le petit dejuener (breakfast) was nothing to write home about, but the coffee was good and strong. The spread also featured eggs for boiling, the usual array of croissants and other pastries, yogurt, and fruit. Espresso and scrambled eggs were available upon request."}
{"sentiment":-0.5,"text":"Sorry, but this is a lovely hotel, nice facilities, nice staff, well when your paying over 500 bucks for 3 nights, that's what you expect, the rooms were small for the price band, the staff were very, very nice, but only because they had to be, this made me very uncomfortable, the hotel was full, the staff couldn't cope, very poor for the price we paid."}
{"sentiment":1.5,"text":"For the money, this is a fantastic hotel. All hotel rooms in NYC are small, this was no different but big enough for our needs. If going to NYC in summer this hotel is perfect - the Private roof terrace/pool/bar are first class. Great part of town, not overly noisy, and 2-3 minute walk from Central Park. The oysters and burgers in the bar on the ground floor are also excellent. I will definately look up this place again when I return."}
{"sentiment":2.5,"text":"Great Stay I can sum up this hotel in two words; Fantastic stay. Nothing else needs to be stated"}
{"sentiment":-0.5,"text":"Reserved a suite (party of four) on the last floor for 5 nights. No mention when reserved that some bedding would be a couch and a roll-away bed. Love seat and armchair completely worn out. Water temperature in shower fluctuated constantly. Breakfast was very skimpish for a three star hotel; STALE french bread and pastries, no fresh fruit, yogurt available some of the time only. Front desk staff not always welcoming. Hotel has a very good location and the view on the top floor was nice. Disappointed with the overall stay."}
{"sentiment":1.5,"text":"Great location, great value and friendly staff. We stayed three nights from Oct 21 to 24 in a somewaht dark two bed suite. Nevertheless it was spacious, comfortable and extremely functional. Location wise the hotel is excellent - close to some great restaurants Cafe Tu Tu Tango, Bahama Breeze and Don Pablos were the three we visited - attractions such as Ripley's, Wonderworks and four mini-golf courses and not too far from Wet and Wild either. Breakfast is no great shakes but it is free and there is a welcome home buffet with free beer and wine each evening - certainly unusual by my experience of the US where everuy extra is itemised and charged."}
{"sentiment":1.5,"text":"We recently stayed on business at Hotel 1000. The location, at the corner of Madison and 1st and only a few blocks to Pike Market and other sites, is one of the best. There is a feeling of calm and peace as you enter the modest but modern lobby. The check in process was very quick and were upgraded to a corner suite on the top floor as requested. The room was spacious and the bathroom great. The only problem was low water pressure in shower. The staff are discrete and efficient. We only had breakfasts at the hotel's small restaurant which was good (not excellent). The great thing for those in need of internet is that it is free. If you don't have a laptop with you, no worries...They have a small computer room at the lobby floor with 3 computers and a printer and also a dedicated Business Center on the 4th floor. All complimentary. Spa is very good also. Would stay again."}
{"sentiment":2.5,"text":"Royal Hideaway was such a delight. Went there celebrating my daughter's 40...yes I am 63!!!! But they loved it too! Jan stay for 4 nights Weather was not so good, but Alex was the best!!!! He brought us warm towels to the beach when all we wanted to do was sit even thou it was a rainy day. We hovered under the sun covers...soooo nice...supposed to protect you from the hot sun, but we stayed for the rain. He was the best hurrying around to make sure everyone was happy and content. Our neighbors had a wedding and I watched him run to set up volleyball and everything they wanted. A wonderful help to us!! Food is very good. We went to all the restaurants while there. The Sat night dinner/play was the not so good, but the Grill was very tasty. Especially enjoyed the afternoon tea with wine and small sandwiches while we waited for everyone to arrive. Our room was also wonderful. Choose building 27 is you want to be fairly close to the pool, beach, and grill, but not on top of them with the noise. Nice quiet deck on the second floor. ( all building are only 3 stories high). Very colorful grounds with windy paths. I was shocked when I walked the beach not realizing there were other all inclusive hotels nearby since this one was so quiet and serene. No kids is a great idea! Room was clean and sheets changed each day. My daughters loved the bubble baths...So fun and a great place to celebrate. Only downside was hard to get into all the restaurants as we arrived late and could only get a very late booking...but we ate in the room enjoying a movie...so it was ok, but I advise to book early."}
{"sentiment":0.5,"text":"Maybe the smallest room I cent cent ve ever stayed in a hotel. Not that clean, old towels, hairs in the shower. But rather nice breakfast and good location. A typical example of a hotel in Amsterdam. For sure it doesn cent cent t worth the 105-145 cent per night, but this is Amsterdam"}
{"sentiment":1.5,"text":"La Joya - A romantic getaway We stayed at La Joya for 2 nights during our honeymoon. It was a lovely place to stay. The bungalows are gorgeous. The doors don't lock, but there is a safety deposit box where you can leave any valuables. You also have a deck and a garden area that comes with your bungalow, the area outside is very spacious. The pool is great and the beach is only a short walk away (and a few steps!) The warungs on the beach are good for cheap food. The beach was very quiet when we were there is July. We had very tasty meals at La Joya and would definitely recommend. Although a lot more expensive than eating at the warungs. The breakfast is simple but nice. The staff working around La Joya are very friendly and the staff working in the restaurant aren't quite as friendly as some of the other hotels but pleasant enough. A good place to go for a romantic getaway."}
{"sentiment":1.5,"text":"Booked hotel room through TravelZoo for a low rate. Was in TO early, called hotel they arranged an early check-in however it was on Gerrard Street size, where a huge condominium construction project is going on. The desk said the site ran from 8 AM to 5 PM, however they start closer to 7:00 am, so try to get the otherside of the hotel if possible. The rooms are clean, good A/C, but they are dated and probably due for a refurb. (TV was a CRT) Kids Pool is small but has a slide, great for small kids (12 and under ) Nice hotel for children, super busy hotel. Used the convenient hotel parking under the building ($28) with unlimited in/out priviliges, so avoided the valet charges. Elevators to access parking garage are small and really busy at check out time, so beware. But all in all exactly what I expected from this hotel."}
{"sentiment":2.5,"text":"The staff were willing and able to help us with any questions we had, all ticket purchases, and knew every metro stop for the attractions. They left us champagne in our room when we arrived, for our honeymoon. It's true the adjacent rooms can be heard, especially the room service - but that is the only negative for this hotel. The value and location far outweighs any small inconvenience - the location is perfect, close to the metro, CdE, and Arc de Triomphe. We will definitely return if we stay in Paris again. We want to thank the staff again for all their hospitality."}
{"sentiment":-1.5,"text":"i stayed at the bally's the week of 11/21/04 thru 11/24/04. when we got to the hotel room we say a flyer stating they had a problem with a gastro virgus going areound and please make sure to wash hands to help keep it under control. to late. i was sick as 2 dogs on thanksgiving and the whole weekend. don't you think i should be given something for such a bad experience. 2nd of all i would have thought that since the travel agent asked it if was a special occassion or not and i said if was michael's birthday he would have had a bottle of wine, cheese, fruit basket or something from the hotel."}
{"sentiment":2.5,"text":"My husband and 6 month old baby girl stayed here July 14-16, 2006. We LOVED the room, very spacious and clean, and we really liked the all-white sheets and duvet cover. The bed and pillows were very comfortable, and the requested crib for our daughter was delivered immediately after check-in. The free breakfast was great and so nice to have after being on the road for a week and a half--it saved us a trip out to pick up breakfast. One nice plus is the beautiful park directly across the street from the Hampton Inn. On the night we arrived, we didn't feel like going out with the baby and wanted to stay close. We took a walk over to the park and there was \"Shakespere in the Park\" going on, with a huge crowd, and a beautiful lake just beyond. We said that each time we're in Seattle before flying out of SEATAC after visiting family in central WA, we're staying at this Hampton Inn."}
{"sentiment":0.5,"text":"Overall we enjoyed our stay at this hotel. The room was large, the ocean view was lovely and we loved being away from the chaos of Waikiki. You are close enough to walk but not staying in it. The only issue we had was getting three different answers to a question when talking to the staff. We wanted to ship a box via UPS or FedEx home. One staff member told us to go to the hotel next door, the other told us we would need to find a local UPS or FedEx office and the third said the hotel could do it. The staff were very nice and tried to be helpful, but they need to know what services the hotel has to offer. We would be willing to give them another chance."}
{"sentiment":2.5,"text":"I was very pleased with our room and with the staff here. From the front desk to housekeeping, the staff was so pleasant, friendly, helpful and very accomodating. They made our stay here feel like home. Special thanks to Vance, Marg & Ivan at the front desk, who always made me feel welcome & special, even when I lost my room key. Another special thanks to our shuttle driver, Gerardo, who made our evenings even better by providing us pleasant & safe transportation. Gerardo also ofered ice & water to those at the pool on hot days when it was definitely needed & much appreciated! Another special thanks to the maintence guy who always had a smile on his face & a kind word to say to all. He also promptly fixed the whirlpool when it was down, which made myself & other guests very happy. The rooms were very nice, comfortable, roomy & clean. Also, a plus is that you allow pets. Its so difficult to find pet friendly hotels these days. Although I didnt bring my pets on this trip, its nice to know I can! The only suggestion I have would be to offer king size beds & ceiling fans in some rooms. It was hard to sleep comfortably with my fiance in our bed. Just wasnt enough room to stretch out. Also, some people, such as myself, like to sleep with a fan on. So I was very impressed that when I asked if a fan was available, one was promptly brought to my room! What great customer service! Other than that, our stay was the best I've had in yrs! Service like this is hard to find. So we will definitely stay here everytime we're in town, which is often, due to his work. Thanks again for such a pleasant stay! Looking foward to staying here again next month!"}
{"sentiment":2.5,"text":"My wife and kids and I had planned to fly out to St. Martin last Saturday for a long needed vacation to chill in the sun, but Irene shut down JFK and there was no way we were flying anywhere for a least a couple of days. So we decided to get in the car and drive west. Turned out weather.com said the weather in Chicago was great so we decided to spend a week chilling on the lake. Trip Advisor showed us the W by the beach and Navy Pier, and we set our sights. I called and booked 4 days. After a night in Cleveland I looked at my email to confirm our stay and saw that we were actually confirmed at the Marriott in Biloxi, MS! After a call to Starwood we were put back on track and they not only rectified the situation they made our escape from the hurricane to the great city of Chicago completely worthwhile. It wasn't St. Martin, sure, but the vibe at the W was hip and inviting. While it appears that the hotel is soon to be renovated to keep with the cool image of W, it was cool enough for us. In fact, the staff went the extra mile to make sure we had a great time, so much so we even decided to stay an extra night. I don't know who said this wasn't kid-friendly, but the staff and service was completely great for my 2 and 6 year old girls. They loved the servers in the outdoor seating of the restaurant, the pool was great, and the people were kind."}
{"sentiment":2.5,"text":"We arrived early evening after what seemed like we had been flying for ever (will never use USairways again). Check in had no queue and we were seen to right away, I asked if their were any upgrades available ( with a view of strip), YES we could upgrade to a mini suite (large room) for an extra $58 dollars per night, so glad w did. We got a room in the Augustus tower overlooking the Bellagio fountains & the strip. Large bathroom with Jacuzzi bath, large shower, 2 x sinks, separate wc, TV. Large kiing sized bed, TV, table/chairs, armchair & couch Iron & ironing board came in handy, when we found them! Safe in wardrobe easy to use. Room cleaned every day and towels changed when we wanted, not sure about bedding. Casino's ok but we wanted to check out other places so we didn't use it that much, we didn't eat their either. Their did appear to be some iffy people about, myself and my partner (woman) were approached in the casino by hookers (female & male!). Didn't do the pool as it was December. Caesars is right in the middle of the strip, across from Bills & Margaritaville, which we both found great places to go. I would happily go back to Caesars, although their were other great places too."}
{"sentiment":-0.5,"text":"Disappointing Kitchen area"}
{"sentiment":1.5,"text":"Unbeatable location, classy hotel The hotel is in the middle of everything. We booked a double room through expedia and paid around EUR80 per night for a double room. Throughout our time in Florence, we did everything by foot because the hotel is in such a central location. The environment is beautiful and the hotel is small but charming. Our room is small (this is my first time to europe, i heard european rooms are much smaller compared to U.S.), but very neat and clean. Breakfast was okay. The reception also helped us organize a trip to The Mall (Gucci outlet), and it was around EURO 15 (not sure) door-to-door service. Overall, i think its excellent for the value. Our last morning before we took the flight back to the U.S. was well spent walking over Ponte Vechio (5-10 minute) and walk up to the hill top across the river for a fantastic view of florence (took an hour, in leisure), it would not have happend if we live further away from the center of the city. Hotel Pierre gave us a fantastic vacation in florence. We're budget traveller, so the price is still kinda steep for us, so maybe we won't stay at the same place next time. But hey, if EUR80 is no problem for you, then you can be well assured your money is well spent and you probably got the best hotel in the neighborhood at that price."}
{"sentiment":2.5,"text":"To start with the negative: $20 daily resort fee; $12.99 self-parking; $19 breakfast buffet; taxes, plus your nightly fee. It can really add up. That being said, for weeknights or any deal where you can stay for under $300, it is really worth your penny. The hotel and rooms are beautiful, clean, elegant, and well-maintained. I've read reviews that the bathrooms are small; they are, but they are clean and new and, aside from the size and strange, high-pressured shower stream, are perfect. The room otherwise is very beautiful and new. The grounds are beautiful as well; many spots for great photos. The fitness center is well-stocked with modern, high-end cardio equipment, a cable machine (2 cables, 4 different handles), a Smith machine, two benches, about 8 nautilus machines, and free weights up to 50 lbs. It was the nicest fitness center I've been to with the exception of those found in some luxury health spas. Service was great; very friendly and accommodating staff. Location is about a 20 minute walk from Duval Street, which is good because you can enjoy the hustle of Duval and escape to the relaxing and quiet location of the hotel. Just a note about food: the restaurant is pricey and not worth it; especially when there are such great restaurants on Duval. I would hit the Publix or Winn Dixie supermarkets and buy drinks (mini-fridge in most rooms) and snacks. For lunch, you can order delivery from several places on Duval - your first night there, hit Duval and collect some delivery menus. For dinner, go to Duval and eat out. Only eat at the expensive hotel restaurant if time is an issue. You can score a great meal at a much better price on Duval."}
{"sentiment":2.5,"text":"C'est toujours un merveillement ! dgustation"}
{"sentiment":-1.5,"text":"I ended up staying at both the Fairfield Universal and the Fairfield Internation. Not for good reasons The Fairfield Universal is a dump! Avoid at all costs. The hotel was so horrible I needed to cut my stay short and take an emergancy cab ride to the Fairfield International Drive. The Fairfield International Drive is a 5 star resort compared to the Fairfield Universal. My issues: 1. I called up to get a non-feather pillow due to someone in the party who is allergic. I was told the hotel doesn't have them. As a result the person slept without pillows. 2. I was told on the phone the pool was heated. It is not. It's freezing cold 3. The jacuzzi is too hot so it's not possible to go in. Owning a jacuzzi I like it as hot as possible (107, 108). The temperature was so hot, its not fit for a human to go in. As a result I burned myself. The Fairfield International has a heated pool and a jacuzzi at the perfect temp 4. It is NOT within walking distance to Universal. Complete lie. 5. The room #s have paper signs. Nice touch! 6. The Fairfield Universal is not in a safe area. The Fairfield International is in a much safer hotel complex. I booked the Fairfield Inn & Suites Orlando Near Universal Orlando Resort thinking it was nicer since it was more expensive than the Fairfield International. Huge mistake! Still have the burn from their jacuzzi. By the way both hotels use the same complimentary shuttle service. By staying at the FFI International you are costing yourself an extra 8 min each way but much better off! If you have a choice stay at the Fairfield International. Save some $ and be much happier with a HIGHER QUALITY HOTEL. Front desk is extra friendly. Do NOT STAY AT THE Fairfield Inn & Suites Orlando Near Universal Orlando Resort. For reference I am a Marriott Platinum who stays at all brand of Marriott very frequently!"}
{"sentiment":1.5,"text":"The mirage is centrally located in the middle of the strip. The rooms are overly large and have been updated since my 2009 stay. The restaurants are fairly good but I was not impressed with the Cravings buffett. The pool is awesome and has numerous loungers and we never had a problem finding one. The beds are extremely comfortable."}
{"sentiment":1.5,"text":"Stayed at the Westin Chicago River North 2011 Thanksgiving weekend. Room was nice and location was terrific. It was a bit noisy, as we could hear every car driving on the bridge over the Chicago River at night. But the view of the river was a plus. Plumbing was a problem, the toilet felt like it was going to fall off of the wall. Also, the bathrub had residue on the sides. After filling the tub to bathe my children, I noticed that the sides of the tub were not clean. I would stay here again, but maybe bring some Fantastic and paper towels to clean the tub. I would love to give a higher rating, but for the cleaning."}
{"sentiment":1.5,"text":"Recently stayed 5 nights at the MGM. Obtained a Grand Tower king room for $73 a night plus tax through American Airlines Vacations; the next best rates were $105 + tax on Travelworm and $109 + tax on Expedia or Orbitz. Grand Tower rooms are definitely worth the additional dollars over the Emerald Tower rooms. Checked in at the airport with a moderate crowd and a wait of about 20 minutes. Asked for a king non-smoking with a view, but was told no view rooms available, unless we wanted a smoking room. Decided to take keep the non-smoking. Checked in at 11:30 and was told our room would be immediately available for occupation. Took the shuttle for $4 apiece at the gate near the check-in. Arrived at the hotel by 12:00. Our room on the 17th floor did have a partial view of the strip - we could see from the Monte Carlo to the Venetian. Left the blinds open at night to enjoy the lights. Our room was tastefully decorated with gold, silver, black, dark wood, and framed publicity photos of movie stars. Other rooms were similarly decorated, but with lighter woods and honey colors. Huge windows from almost floor to ceiling. Our room also had a desk, two chairs, and a small loveseat/sofa. The bathroom had a white/black marble floor, with a single sink, and a shower-tub combo. The bungalow suites contain a larger bathroom with two sinks, separate tub and showers. Great soundproofing - never heard a single jet. However, we were bothered by people running up and down the halls yelling at 3:00 am one night. Only certain elevators access certain floors, but they all are clearly marked and radiate from a small central lobby with a fountain. The MGM is huge, so bring your walking shoes. But the layout is still generally linear and easy to figure out. Drinks at the lounge by the elevators are very good and potent!! Spent several days by the pools, and never had problems finding chairs, even with 7 of us! Tried to rent a cabana for one day (at $140 per day), but they are reserved for at least 2 days ahead of time. The lazy river is fantastic - nicely landscaped, some shade and most of the activity happening there. Alcoholic drinks are $8 at the pool. Had excellent service at all of the restaurants; Studio Cafe, MGM Grand Buffet, Rainforest Cafe, Coyote Cafe, Ricardo's, Wolfgang Puks, and the Grand Wok. However, the prices were about twice as much as you would expect to pay anywhere else. I have read bad reviews of the MGM Grand Buffet - we thought it was okay - typical buffet food, but with a large variety and selection. Emeril's and the other restaurants were out of our price range. Long lines at the Rainforest Cafe, with 1 hour waits, unless you eat early for dinner (5:00). We were all impressed with the cleanliness of the place. The ventilation system was excellent, as we are non-smokers but were never really bothered by the smell of smoke (unlike some of the other casinos). Made some money gambling, but managed to put it all back. There is a small, but adequate children's video arcade. The lion habitat was fun - when the lions were awake and playing. The tram up to Bally's is down - looks like they are building a new one that will travel behind the MGM. Supposed to open by January 2004. It's a long hike from the MGM up to the other hotels near Ceasars Palace, but a short walk over to the New York New York. I have stayed at other hotels there, ranging from the Excalibur to the Mandalay Bay, and would stay at the MGM again."}
{"sentiment":1.5,"text":"We stayed for 3 days (4 nights) at this hotel. We are very glad to have choosen it. It is located next to Checkpoint Charlie, so you can walk to Brandenburg Gate (15 min.) or take the subway (u-bahn). As we were three of us, they gave us a wide and confortable room in the 8th floor. Two small drawbacks: the lift only reaches 7th floor, and there were an unpleasant smell in the hallway. Finally, breakfast is fantastic."}
{"sentiment":2.5,"text":"Right from the start, we knew we had made the correct choice. Our 2 bedroom unit was just beautiful. Had all the comforts of home plus a great view! Pools were clean and the movie by the main pool was wonderful for my friends 9 yr old. Pools are not deep, between 3 and 4 feet at the main pool, and the other pool was from 1 foot to 4 feet 6 inches. Perfect for children and parents. Main pool had a poolside bar and restaurant. Very nice and not too expensive. Staff were very helpful. Resort has a shuttle to parks, for a fee, and taxi service is available as well. Publix is across the street along with many restaurants. Would I stay here again, YES!!!!!"}
{"sentiment":1.5,"text":"I spent three days at this hotel in the heart of the Historic district. My stay was a very pleasant experience. The staff was very polite, fluent in English and the room was reasonably priced, quite comfortable and roomy by European standards. I was particularly impressed with the central location: two or three blocks from Trevi and the Pantheon, a quarter of a mile to a half mile from the Forum and Spanish steps. I also enjoyed the complimentary breakfast on the hotel's rooftop terrace overlooking the city. I'd certainly consider staying here again on my next trip to Rome."}
{"sentiment":-1.5,"text":"Okay, where shall i begin with this horrendous hotel.... First of all shower was disfunctional and actually burnt us, second of all wait for it... there was a frikkin RAT in the room.. its funny because the night before we heard some noise from around our bed but as the light was switched of we didnt know what it was and were too tired to check, but the next day whilst lying in bed we saw a tail from behind one of the bags, and needless to say my girlfriend shrieked once she saw what was lurking behind the bag.. absolutely disgusting hotel.. and lets not forget to mention the daunting task of climbing the stairs to your room only to find that it is nothing like what is advertised, it was small a tedious to get around.. BTW there is no bath only a shower (which doesnt work properly)... anyone who is willing to stay at this hotel must be absolutely insane.. i have since had my head checked and hopefully would not make the same mistake again of wasting my money. there is no way this hotel deserves 3 stars."}
{"sentiment":1.5,"text":"Stayed in the hotel for a week. The hotel is very elegant and majestic. Upon arrival we were assigned a room in the main (original) building. A wonderful big room with satin linen with gold colored trim on European (square) pillows. Marble bathroom, huge early 20th century closets and all necessary amenities as expected from a hotel of this stature. However, the hangers for the bathrobes hung neglected and empty. Settling in, I soon found a used toothpick on the coffee table under the hotel magazines. The toilet did not flush and the maintenance man who came explained that it could not be fixed easily and we were transferred to a room in the tower. The tower room though large did not have the charm of the main building nor the type of linen and pillows or the big size closets. But the view of the bay, Alcatraz, SF and the surrounding hills was magnificent. The furniture seemed to have been in the room ever since the tower was built and needed a make over. The air-conditioning did not function and a service man came and had to exchange the filter. The 42\" plasma TV had a very limited number of channels and no foreign channels in English or other languages at all. Although towels and finely starched white cotton linens were changed daily, the bathroom was definitely not cleaned properly. The bath tub and toilet as well as the marble floor had visible dirt that was not removed unless maintenance called and specifically requested. A bobby pin found on the floor in the room the day we arrived, remained there throughout our visit. Obviously, if any vaccuming is done, it happens only in between the furniture on the main traffic areas of the room. The windows had oily nose and fingers marks on the inside which were not cleaned through our stay, and the outer side of the windows was dirty as well. A beautiful hotel, but maintenance is way below par."}
{"sentiment":1.5,"text":"My boyfriend and I stayed for four nights here and we were very pleased with Harrah's. We belong to Total Rewards and of the Harrah's properties in Vegas, this one turned out to have the best rates and location for our timeframe. We got $55/Tue-Thurs and $95/Friday. The location is very central on the strip and the best thing: Harrah's is small and compact enough that there's not a lot of real estate between your room and the pool, Las Vegas Blvd, the front desk, or the casino portion. You won't need a GPS to find your room! The rooms were clean and comfortable. No evidence of bedbugs, which is something to say in a town that turns over customers as often as Vegas. The staff was helpful and nice and the casino slots seemed a little looser than their sister property at Caesar's. Did not experience the pool; it was closed for the winter. Recommendations in the area for cheaper, non-casino eats: - breakfast at Denny's just down the Blvd to the north (cheap and fast, even when crowded) - dinner at Battista's Hole in the Wall, south down the Blvd to Flamingo Rd, hang a left and walk a long block. (Decent 'all inclusive' Italian meals at good prices and fun, old time atmosphere. Very friendly ... maybe the bottomless house wine carafe helps!) Fun alternative entertainment: -Evolution Expedition Kayak Tours (Lake Mead and the Colorado below the dam) - Hoover Dam (the long tour that goes into the dam itself... great tour!)"}
{"sentiment":2.5,"text":"We booked this hotel at a discounted rate from an online site for less than $90 a night. Even so we were treated wonderfully here. The hotel was full and we had only 1 double bed for our family of four. Without asking they upgraded our room to a parlour added some beds (which were incredibly comfortable!) and viola - we had a suite. Very nice with a perfect view. They also gave us access to the club lounge for breakfast since we were so \"easy to accommodate\". The kids received coloring books and stuffed animals. The pool was perfect for children with a large shallow end and water toys provided. The location was also an easy walk to most attractions and subway connections. The hotel's garden and waterfall provide nice atmosphere and the space allows the kids to get outside even if you are trying to settle down for the evening. Gym was large with many amenities. They offer refreshments in the lobby in the afternoon. All in all a great place to stay. Know though that this is also a popular convention hotel. So if you will be sharing space with those in attendance. Also the hotel restaurant is quite expensive (as were all of the restaurants we visited downtown). We loved it here. My kids were spoiled!"}
{"sentiment":0.5,"text":"Beautiful resort. However, most of the visitors are non-English-speaking (or Spanish speaking) Europeans. As such, most of them smoke. I've never been assaulted by so much cigarette smoke in my life (including in the theater, during kid's events, etc.) Also, being that there are Europeans, lots of topless sunbathing. Since I have lots of small boys, I wasn't so big on that. The resort is amazing looking, one of the most beautiful I have seen. But, I'm not a fan of second-hand smoke."}
{"sentiment":-0.5,"text":"Our room smelled like wet dog. Rooms were pokey, dark with masculine urban depressing overtones. Aircon noisy. I definately would not class this as a boutique hotel with open space and fresh minimalist lines. If you're bipolar do not go to this hotel! It certainly is boutique in that it is literally small in size. Marketing spin maybe appealing to arty urbanite market...but for us it just didn't quite gel in the execution. Some pleasant aspects of the Max hotel were a couple of paintings in the lobby, its central downtown location, and courteous staff. You can find better hotels for the price and eye candy. Try Mariott Courtyard Pioneer Square."}
{"sentiment":2.5,"text":"This hotel stands out in excellence in every category. The cleanliness, roominess, functionality, lovely decor and comfort of the rooms make for the most pleasant of stays. Every single person on the staff had a smile and warm greeting. The door people were especially helpful and cheerful. The front desk personnel are happy, knowledgeable and in control, making everyone around them feel good. Valet service was quick and easy. The Exhale Spa is outstanding."}
{"sentiment":-1.5,"text":"When I got into the hotel, I got the impression the rooms were going to be reasonable. The recept area looked alright, and the building quite well maintained, so how bad can the rooms be right? Yeah, the rooms were appalling!! I thought I'd been given the keys to a backpackers! The walls were thin, door didn't feel securely shut. Carpet was filthy! I pulled my duvet over at night hoping I wouldn't wake up with bites the next day. Furnishings were old, broken or unfinished! Dirty walls. Bathroom? Don't even think too much about it, just go in, do what you need to do, and spend the rest of your time out! Pity Amsterdam was a let-down too."}
{"sentiment":-1.5,"text":"The sub-par hotel will do you no favors in any regard - you are on your own for everything. Expect nothing but indifference and incompetence from staff. No managers in sight. Rooms are claustrophobic - that's generous. The reason I will never stay here again is due to the room's smoke alarm that went off inexplicably - it required me and others to check out of the hotel - at 4 AM. They refused any sort of even partial refund."}
{"sentiment":-0.5,"text":"After searching multiple sources for a hotel room for under $200/night, I came across this hotel. I did read the reviews here on Trip Advisor but was based on the price and location of the hotel, I went ahead and booked. The only positive I can say about this place is that it's in a great location, right next to the subway and in the heart of midtown. Very easy to get anywhere from this hotel. As far as negatives, there are quite a few: - Check in line was excessively long. They need to improve this process - I asked for a recently renovated room, which they said they could not accomodate. I got a basic room. The door to the room was FILTHY. I was grossed out having to open it. The room had pealing paint everwhere, including a nice one inch pile of it in the corner. The carpet was stained. The wallpaper was peeling and stained. The remote control didn't work (we did ask for a new one and housekeeping did bring it up) - The bathroom was horrific. An unexplainable blue stain in the tub. I couldn't even take a decent shower due to the water being either too hot or too cold. The water pressure was horrible as well. I knew the risk in coming here. It's a shame you can't get a decent hotel room in NYC for $200. I guess we got what we paid for."}
{"sentiment":1.5,"text":"The hotel was beautiful as was the room - loved the slippers!! Here's the problem: We made our reservations on line originally from Sun-Fri (being charged one night's rate at the time of booking). After being able to get a free room elsewhere for 2 nights, we modified the reservation for Tues.-Fri. We printed everything out just in case (good thing!!). We go to check in on Tues. only to be told our reservation was not in the system. After some checking, they discovered our reservation but said we were supposed to be there Sunday and since we didn't show, the rest of the reservation was canceled. After about 15 mins. we were informed that they were able to \"find\" a room for us (even though they were sold out). We asked if there was going to be a problem at check out and were told no. So come 6:00 am Fri. morning, we go to check out and were charged for 3 nites. We told them it should only be for 2 nites as we already paid for the first nite at the time of booking only to be told that the first reservation (Sun-Fri) was considered a separate booking and since we didn't show, we forfeitted that nite's pay. We told them if the modified reservation was considered a second separate booking, why weren't we charged one nite's rate again. Of course they had no answer for this - only that we had to pay for 3 nites even though we already paid for one. After 3 people and 1 hour (yes, I said 1 hour!!!), we were finally able to get a credit for the first nite. To make a long story short, don't make changes to your reservation on line - call someone at the hotel!!! Needless to say, the price paid for th is lovely room/hotel was totally not worth the aggravation!!"}
{"sentiment":2.5,"text":"Stayed at The Villa Emilia for 3 days in Jan 2008, wish it could have been longer. 3 couples all had a great stay, hotel facilities were superb, staff friendly and helpful most spoke excellent english (well, better than mine). Breakfast was good and my wife loved the free coffee on the mezzanine floor between 5 and 7. The hotel is close enough to walk to most of the main attractions and far enough away to be peaceful at night. Loved every minute."}
{"sentiment":2.5,"text":"Just spent 5 nights at Orchard Garden over the holidays. I travel a lot for business, but this was for a family vacation with my 12 year old son. Of all the hotels I have stayed at in my life I would rate this among THE BEST!!! This is primariily because of the very friendly staff that aims to please. We needed help setting up my son's new video game system that he got from grandpa and wanted to try on the hotel TV. Even though the hotel engineer had left fot the day already, someone came up from the front desk and gave it his all until he got it hooked up! Beds and bedding were very comfortable, and room was exceptionally quiet even though on second floof on the street. Everything clean and worked well. It is not big-- my son and I with the two double besds and all our stuff pretty well filled it, but it was well-laid out and comfortable. Only drawbacks, low-flow shower is less strong than I like, but this is good for the environment, and it was sparkling clean and worked well. And while service was very friennly, the restaurant food was a little too interesting--organic, creative, some tasty, some not."}
{"sentiment":-0.5,"text":"I arrived at Harrah's New Orleans around 8:00 PM on a Monday. They had apparently oversold the premium, king, non-smoking room I booked, so upgraded me to a suite. I'd have been more impressed had the person at the front desk not initially tried to tell me I'd booked a double, smoking room. Only after I corrected him and showed him a printed copy of my reservation (pre-paid, non-refundable) did they offer the upgrade. While the hotel is lovely, it is lacking in some areas. The only dining options in the hotel are Ruth's Chris Steak House or room service. Want breakfast? Order $30 scrambled eggs delivered to your room or plan to go out. Neither is there an ATM or gift shop where a traveler can pick up forgotten essentials. Admittedly, the hotel is designed to funnel guests to the adjacent casino, but given that the casino is across the street; is a smoke filled cavern and does not admit anyone under 21, the lack of amenities at the hotel itself will prevent me from returning. I certainly could not imagine staying there with children or for any reason other than gambling."}
{"sentiment":1.5,"text":"I just spent six nights at the Camino Real. Architecture buffs will enjoy Ricardo Legorreta's masterful design with vivid colors. The Blue Lounge, a bar floating on water, is a wonderful experience. My room on the fifth floor with the excutive lounge was lovely except that the windows did not keep out pool noise. This was annoying when I had to listen to a very loud Sat. night wedding ceremony the night before my early departure. Still, however, poolside rooms with balconies seem to be the best choices. The only restaurant I tried was the Spanish one. Several of the other restaurants are pricy chains. I'd recommend trying places in the area instead. The location is terrific. Right across from Chapultepec Park and several important museums. Chic shopping opportunities are nearby."}
{"sentiment":2.5,"text":"Stayed here for seven nights after visiting the gulf coast. E-mailed the resort asking if it was possible to be allocated a high floor! We wernt dissapointed with the top(14th) floor apt we received! Everything was spot on! I could be petty on a few things but wont because this was a top-rate value for money cracking location condo that I cant recommend enough!!"}
{"sentiment":-1.5,"text":"The Grace Inn does not live up to it's reputation... The room was dirty, the airconditioner did not work, lighitng issues with flickering to the point that our son had a seizure, the room was loud, the bedding and chairs were the most uncomfortable we have had ever, our daughter whom we were visiting would not even stay with us and she was the one who recommended this hotel after viewing it on line............ Not even worth the lower price, I would rather pay for a higher end hotel and get what I am paying for!!"}
{"sentiment":1.5,"text":"The staff were awesome and extremely friendly and courteous. The location of the hotel is brilliant, it is 15 minutes by car to Jumeirah beach, and around 10 minutes to Dubai Mall the biggest shopping centre in the world. The views from our room were stunning, and the cleanliness of the rooms was also fantastic. There is a 24 hours supermarket right next to the hotel, and also withing walking distance there is KFC, Pizza Hut, Coffee Shops & Restaurants and money exchangers. I would deffinitely stay at this hotel again.\""}
{"sentiment":2.5,"text":"We spent seven nights at this wonderful property the first week of March. The rooms are spacious and the furnishings are great. The bedding and towels were luxurious. The service for all of the shops and restaurants was top notch. The food was all excellent. This is what a first class resort should look and be like. I recommend it to anyone who wants luxury in their dream vacation."}
{"sentiment":2.5,"text":"spent two nights in the junior suite (complimentary upgrade)......very, very quiet.....super clean , absolutely wonderful bed (like the Westin bed), huge shower with frameless door, giant porch with table and four chairs and two lounges.... view of city.......very friendly staff.....the scones are the best I've ever had....baked fresh on the premises....coffee is excellent (and I am fussy about coffee--most places have terrible coffee)....bart is very close, hotel is adjacent to chinatown, union square a short walk, ......this is the place to stay..and of course very green....."}
{"sentiment":1.5,"text":"Wonderful location. Walking distance to Circualar Quay, Ferries, Trains. Great restaurants and bars in the area. Walk back up the stairs from the hotel to a pizza bar, wine shop and towards the bridge to a great bar that has rooftop seating and quite reasonable beverages and food for the area. We were lucky and got a 5th floor room. You definately want to request 4th or 5th floor with balcony. View is perfect, however cruise ships come in and swallow up your view of the Opera House. Lucky they leave each day. We did not have a balcony room the first night but requested a room change which was accommodated the next night quite nicely."}
{"sentiment":2.5,"text":"My daughter, granddaughter and I stayed three nights at Settle Inn. We had wonderfully comfortable beds and a great clean room 3 doors from the swimming pool and hot tub. My granddaughter loved that pool and I loved the hot tub. Every morning we enjoyed the entertainment in the large breakfast room while eating the free breakfast buffet. Couldn't ask for anything more."}
{"sentiment":2.5,"text":"The gym is excellent. The spa is excellent. Good food options within walking distance."}
{"sentiment":0.5,"text":"Not so bad. My wife and I just got back from Natura and had a GOOD time. We are both in our mid thirties and we found the resort to be nice. The food is decent and the weather is awesome. the landscaping is beautiful and our roome was mostly clean. If you have never been there are some things you might want to know about this place:1. Mini bar has only two beers and two Pepsi's. Good luck getting them refilled quickly.2. If your looking for a lounge chair by the pool to kick up your feet and relax, you better get up before 6am and take you towel out to the pool and claim your territory. If you don't, I hope you like concrete?3. Do not go to the Palma Real mall. Of the 33 stores claimed to be in operation, 12 were true to their word.4. Kirby at Conquest tours was absolutely useless. He showed three hours late for orientation and blamed us for the mistake. On this note get use to time deadlines not being made by employees.5. Bring plenty of American cash. They told us if we wanted more we could easily get it from the front desk. Take a wild guess what happened?6. The a la carte restaurants were nice, but we had difficulty getting reservations-even after orientatiion! Nothing a little cash couldn't solve. Amazing there were no spots left until Mr. LIncoln came out.7."}
{"sentiment":0.5,"text":"I stayed here for one night and found the experience to be just okay. The hotel was horribly understaffed; it took forever to get the front desk to answer the phone, 10 minutes for the valet to retrieve the car , and there was absolutely no one to be found by the pool for help with towels. The hotel has good bones that speak to the resort it was before it became part of Marriott. My room was very large and comfortable, but the juxtaposition between the original details (crown moulding and the ceiling fan) and the new details (hideous beige vinyl wallpaper) tells me that despite the lovely surroundings, it is still a Marriott. Also, the casino is quite tired."}
{"sentiment":1.5,"text":"There's nothing like the Hilton bed I loved this hotel. It was a great location for us, because we are walkers. We were able to get everywhere we wanted to go -- Wharf/Pier 39, Embarcadero, Union Square, the BART station, etc. -- within an easy walk. We booked on Hotwire and even though parking was an astronomical $42 a night, it still made it about the same price as the hotels with free parking. The bed alone was worth it -- soooo comfortable. As the previous poster said, it's actually more Chinatown than Financial District; but that was OK with us. Don't be afraid of the nudie bars and shady characters that you may see just outside -- they're harmless."}
{"sentiment":0.5,"text":"April 4-7th 2008 I like the place. We seen like 3 brides there over the weekend, Air was cleanier then i read about on here. The room was nice, they asked if we wanted a king bed or two queen ithink, the room was as ok size for a king, the drain stinked BAD when we ran the water. Nice size TUB. awwwwwww. i called for towels at night and they would be there in 5 min to replace then every night, we had allot of expensive things in the room so we never had the room cleaned. and we were nver there (house hunting) we seen 36 houses (Forclosed) houses in 2 days.- that was tiring. But we found 1. asked 50k below the asking price of 195k house-all re-modled. was worth (280k) settled at 167k Hotel-Everyone everywhere and the store's upstairs employees were all nice (all trying to make a dolla) but just to grab a piece of pizza is like 4 bucks, but it was good. the buffet downstair near slots were 34.99 for my hubby and I only. the food was very good, Brunch, large Variety, salad bar was good, the people are all nice, the town was very easy to get around with all the signs. If you buy somthing for anyone, get it in the hotel, not at all the shops around and near the strip. Coffee cup 8.99 pen 3.39. vegas towel- $10.00 you can get the same shirt in the hotel for 2.50 or go down the road at \" the Largest Gift shop\" and pay 12.99.. Use valet- we tiped them 2 bucks only when you pick up your car, they were more then happy with that. and offered to give directions. No tip- no \"have a great day, Drive safe, can i help you with anywhere you need to go?\" it's worth the few buck to just drop off the car to them, grab your bags and walk in the door, it is quite always to the elevator to go up to your room, you'll have to walk through the casino to check-in and get to your room. Check in ws easy, we were there about 3:30 pm on a Thursday, no line. Just sign a peice of paper and shove it in a box to check-out, took 1 min. FREE TOWER visit-if you stay at the hotel. From like 10-2 pm i think the time is, you can go up there for as long as you like, we were up for about an hour taking pics and relaxing. I'm sure it's better at night- but why pay.- Check all your coupons. Do not eat on the strip- WAY too high of prices. Travel down a few miles. Traveling on a monday was very easy. plane left out of vegas 4:30 we were there 4 hrs early, no need for that at that time. we walked about for about 2 1/2 hrs. Came home to ND my new Old English Bulldog puppy."}
{"sentiment":2.5,"text":"Best deal and great location Empire State from romm 1606 Residence Inn Marriott Times sq."}
{"sentiment":1.5,"text":"We chose this hotel for our brief 4 night stay in Orlando purely as it has the #1 ranking on Trip Advisor. We were intrigued to see what such an affordable hotel had done to deserve such high praise! It was certainly easy to find, taking I-4 from the airport took only 20 minutes. Check-in was excellent, on the basis of the feedback on Trip Advisor we asked for a room situated away from the elevators and they were only too happy to oblige (I bet they get that a lot nowadays!). The room itself was of a very good standard, with 2 queen beds which you could adjust the firmness of the mattress on. Every amenity was present - Plasma screen TV, seating area, fridge, safe, iron & ironing board, microwave and even a hairdryer (my wife was very pleased with the last one). The bathroom was clean and well presented, although it was slightly on the small side and getting in & out the shower was made awkward by the presence of the loo right next to it! Overall though this didn't present too much of a problem. Probably the biggest bug-bare with the room would be the air conditioning. The unit was exceptionally noisy, and if you had it set on auto to keep the room at a constant temperature, you would undoubtedly be woken during the night. There was occasional noise at night from other guests, but nothing too serious. Our room was on the opposite side of the building to I-4 so I can't comment about noise from the traffic. One other concern was with wi-fi access. I couldn't connect via my mac despite the network being visible and using the passwords provided (I see other reviewers have had the same issue). There are two PCs in the reception that are free to use (they have a printer connected too), but again web connectivity fluctuated. So maybe not a concern for everyone, but for any Facebook or Trip Advisor addicts out there, it's something to bear in mind. Obviously we didn't spend too much time in the hotel itself, as Orlando has plenty to offer! And here is where the major problem with this place makes itself apparent - although its location is fantastic in terms of proximity to both Universal and the Disney Parks, getting out of the facility is next to impossible at busy times as traffic backs up from a nearby junction. If you are heading to Universal or International Drive, or Disney via I-4, you'll need to make an immediate U-turn after joining the traffic, and if it's busy this will be prevented by stationary cars. Getting into the hotel can also be a pain, and completely impossible if you're approaching from the North on S. Apopka, or the East on I-4. In either of those instances you will be forced to go past the hotel and make U-turns on busy junctions - time it wrong and hit red lights and this can add 10 minutes to your journey time, frustrating when you are so near the hotel (and yet so far). So that probably sounds very negative, and it's true that access in and out did prove frustrating. However if you're getting out and about and avoiding the heavier periods, you'll have no problem once you've figured out which direction to approach from. In summary I would say that we were largely very pleased with our stay and we would have no hesitancy in returning. Based on what we paid this was a fantastic bargain, and being so close to all the major Orlando attractions was an added bonus. Access in and out was the only real concern we had, but after a day or so we figured it out and got our directions of approach sorted - I'm sure you'll do the same!"}
{"sentiment":1.5,"text":"I was quite nervous about booking this hotel as some of the reviews on this site were greatly against it. That being said, I booked three rooms between January 23-25 and overall we enjoyed a really nice stay. The staff, upon check-in and check-out as well as throughout the duration of the stay, was helpful and courteous. The three rooms did not look exactly like the pictures but all were comfortable and clean. The stairs throughout the hotel (especially those on the way up to the lobby) are definitely treacherous but worth it. We got a great deal on the website with some winter specials. The location is about 12 short blocks from the Columbia University campus and just outside is a Starbucks and subway station -- definitely convenient. Some minor complaints: the room was heated beyond belief and the window would not open, so we were forced to run the A/C; the wi-fi only works in the lobby, and although somewhat comfortable, was not as private as the room."}
{"sentiment":2.5,"text":"The hotel is a 10 minute amble from the train station and situated right next to the Music Museum right on the harbours edge. Reception was very clean and welcoming and we got a bright greeting. We were told our room was on the 14th floor and that we had a great view........ and boy did we! On the first night we just sat and watched the most amazing sunset from our room......... plus we were entertained by watching all the little boats going along below us. The room itself was immaculate with a very comfortable bed, free wireless internet, a sofa and tea and coffe making facilities. The shower was clean and worked very well and toiletries were provided. Of special note to me was the fact that they had a real hairdryer. I loathe those stuck to the wall, have to keep your finger on the button to make them work ones. So this was a great bonus to me. The TV had loads of channels and was a really good flat screen with English channels if you want them. There wasn't as much storage space for clothes as I would have liked and have yet to find a hotel that ever has enough hangers, but this was much less than normal, however it wasn't a major problem. The mini bar was empty but a trip to reception and a form later we got it stocked with our choice - although at 40 euros its not cheap. The hotel is a little out of the way, but the walk to get back to it is really lovely. The rooms feel like new and everything works, the staff are really friendly and we had no complaints at all. Oh and they offer a courtesy shuttle from the train station which is excellent. I would most definately recommend this hotel."}
{"sentiment":1.5,"text":"I've reviewed this hotel before, having been quite happy with it when I was travelling alone. This time around, I was travelling with my fiancee. My first interaction with the hotel was the morning before our arrival, when I called to advise that we may be cancelling at the last minute, due to my fiancee possibly not being able to fly. The woman on the other end (one of the owners, I believe) was very sympathetic and told me not to worry -- if I had to cancel at the last minute due to illness, we would not be charged for our room. Win! On our arrival, we were quite disappointed by the fact that our room, which on the booking website was listed as a \"double room\", had two single beds at opposite ends of the room. When we asked about alternatives, we were told that no rooms with double beds were available. The beds in this room were also a bit on the uncomfortable side, and the heating in the room was ineffective. The latter problem was solved by extra blankets, which were immediately provided upon request. Having arrived in Berlin from a week with relatives who live without an internet connection, we were keen to get online. As on my previous visit to this hotel, I found the WiFi coverage to be spotty at best. There was no coverage at all in our room, nor was there in the few places in the corridor where seating was available. To check our email, we had to stand in the corridor, about six rooms down from ours. And, even then, the connection went in and out. As on my previous stay, breakfast was excellent and plentiful. The female owner (again, I'm assuming she's an owner -- my understanding is that the hotel is run by a couple) not only put on a delicious spread, but was also very friendly and helpful in providing suggestions and directions for sightseeing. On the whole, I was still quite happy with the hotel, especially for the money. My fiancee does not want to return, on account of her uncomfortable bed."}
{"sentiment":2.5,"text":"I was concerned about staying in the \"old\" Vegas district, but this hotel was great and we could not beat the price! Service was wonderful, room was clean, and even pretty fancy. The front desk gave us a complimentary upgrade to a junior suite, which had a wet bar (but BYOB) and was very spacious. I have stayed at the Bellagio and would say this hotel was a fantastic alternative for a smaller budget (more money to spend shopping!). The valet parking was complimentary and since we rented a car for other travel, we could access the main events on the Strip without any hassle. One word of advice... spring for the $16 VIP check-in package!!! The check-in line at 3 p.m. was outrageous. I waited probably a half hour in line. If I had done the VIP check-in, my room request would have been guaranteed (i.e., nonsmoking, king bed--but not that it was a problem since they kindly bumped us to a suite), but also I would have been able to avoid the crazy line."}
{"sentiment":1.5,"text":"Stayed 6 nights at the Amora from 27 November 08. We were offered an upgrade at a discounted price so had a lovely junior suite on 8th floor. The accommodation was really nice - a comfortable sitting area, big bedroom with a huge bed and a really nice bathroom with an amazing walk in shower. The hotel is located about 500 metres from Circular Quay in one direction and a 10 - 15 minute walk to Darling harbour in the other - so a good jumping off point for most things. There is a great wee resaurant right opposite the hotel for breakfast or lunch - The Barramundi. Also, try Jordans on George (on the way to circular Quay). They do a great bacon and egg sandwich with coffee and juice for $5.50 AUD - bargain!!"}
{"sentiment":0.5,"text":"Travelled to the Riu in January and was going through my email favorites when I started reading reviews from previous travellers to this hotel. One common denomimator that concerns me is the mention of people getting ill here. I stayed at several hotels in the Mayan Riviera and have never been sick until I stayed here. I had to take an extra week off from work due to a bad respiratory infection. I thought it coincidental that a lot of other peope who stayed here mentioned the same thing. I'm a pretty healthy person and a nurse. I liked this hotel, the food and itsbeautiful grounds however the rooms were very damp. So damp that I found it uncomfortable to sleep some nights. We concluded that it was attributed to the lack of ventilation, cement walls and ground floor level. Others mentioned they noticed mold on the walls. So my reason for writing this is basically let people who have asthma or any related respiratory concerns know that it's a good idea you look into another neighboring hotel. There are alot of hotels on this strip where you won't find this problem. I think alot of us stayed here because the price was right it being off the beach and all. Ive stayed at several others and believe me my husband and I both agreed that the room here were the most uncomfortable. But isn't it interesting that other visitors from around the world mentioned the same thing? If you don't believe me check it out for yourself!!"}
{"sentiment":2.5,"text":"We stayed at the Hotel A La Commedia for 2 nights to celebrate a special occasion. It was a perfect setting in a very special city. We cannot fault the hotel in any way from the friendly staff who will do anything to help you to the magnificent standard of the room. We would not hesitate to stay here again."}
{"sentiment":1.5,"text":"Stayed here for almost a week in July. Had a great experience and enjoyed waking up each morning to look at the animals outside our window. The only downside to the hotel is that it is a bit far from all of the parks with the exception of Animal Kingdom. No monorail or boats left us taking buses to all the attractions. The property was well kept as most Disney properties are and we enjoyed our stay."}
{"sentiment":1.5,"text":"This is a very friendly hotel. Smallish but that I how I like them. The location is fantastic, 50 metres from the Metro and only 2 stops to the river. I gave breakfast a miss at the hotel and enjoyed my first meal of the day at a cafe. I would recommend this as the rooms were quite okay as far as size was concerned and it also was very clean. Lift was also okay (sick of walking up stairs by the time I checked into this hotel) and room was a/c. All in all a good place to stay. But if you want to look out of the window at sights of Paris, this hotel is not for you."}
{"sentiment":0.5,"text":"My partner and I traveled to the city for a sporting event at Madison Square Garden. The location (relative to walking distance to the Garden) was ok, but for the price we payed for the room it was fair. The staff were kind and the room was acceptable for the use as just a place to sleep. If it were a longer trip, however, I would look someplace else."}
{"sentiment":1.5,"text":"It was very cool to get to stay in a hotel room in Las Vegas that had a balcony. This isn't something you find anywhere in Vegas. The rooms were clean and well stocked with a variety of toiletries. All rooms are suites, as well, which was very nice. Certainly a higher quality hotel room for Vegas. I am not the biggest fan of Vegas, but since it was a trip for business, staying at a nice hotel was well appreciated."}
{"sentiment":0.5,"text":"Stayed here on business with a colleague while attending a trade show at Earl's Court. Rooms are fairly small but comfortable. We booked a twin but were given a triple. Shower was fantastic, woke me up a treat. Breakfast consists of cornflakes/muesli, toast and a bowl of hard boiled eggs that Paul Newman would be proud of. Staff at breakfast were very smiley and polite. Didn't really have anything to ask at reception so can't comment on their helpfulness, seemed ok. Not one for a romantic break but if you're in Earl's Court and you need a decent hotel at a decent price, this will definitely suffice."}
{"sentiment":1.5,"text":"Stayed here 3 times now as it is so conveniently located and priced right. The tube is only a short walk away (or you can get the bus - it goes past right outside!). Staff friendly, buffet breakfast great, you get to have it straight away and get exactly what you want. Only downside is the rather pricey restaurant/bar which also does not have Cider !?? Would be excellent apart from this. Ample Car Parking but unfortunately Premier Inn got greedy and started to charge for it the last time we stayed. Tut Tut."}
{"sentiment":1.5,"text":"This hotel is walking distance to down town disney.. all clean and nice the only thing is the parking... why pay for this? no one is check that.. but... in high floors... nice view!"}
{"sentiment":-0.5,"text":"Well..... Ok, I've been trying to think of how to compose my review of this hotel for a while. This place isn't terrible and it isn't good. It just is. The rooms are pretty old and worn, and not spotlessly clean. The lobby and common areas are typical of any American tourist-class hotel in a major city; 80s chic with lots of brass and mirrors, i.e., totally fine and totally unremarkable.Hey, on the bright side they don't seem to mind when prostitues wander 'aimlessly' in the lobby.I can only put it this way. You won't love your stay here but you probably won't detest it either. If you can get a ridiculously low rate, why not."}
{"sentiment":1.5,"text":"After reading reviews on the Nardizzi, we booked our room for 6 nights through the Nardizzi website. There are tons of deals that can be found on their website especially in the low season! We got our room (with a double bed and a twin bed as well) for 60 euros a night. The hotel was great. It was a great location, closeby to the train station and all the sites, and breakfast was included. It was a simple breakfast of bread and butter, pastries, coffee and juice. The dining area was lovely, and there were a PC with free internet and there was free wireless as well (in the lounge and reception areas, not the bedrooms) The only English language channels were BBC and MTV, which is better than nothing. Overall a great staff and a great experience!!"}
{"sentiment":1.5,"text":"Some people complained about the location - that it's too far from the strip. Not so - there's a direct access through a walkway through Bellagio. 5 mins and you're at the Bellagio fountains. We had the corner suite. It had a fold out bed in the living room - perfect for a family or 2 couples. Full size kitchen with an oven and microwave and even a full size washer and dryer. Other than that, it's quite luxurious; on par with the other new hotels in veg"}
{"sentiment":2.5,"text":"My brother and I just spent 4 nights at Europark hotel. Our stay was very pleasant. The hotel is about 5 mins walk from Girona subway station. It's in a rather quiet neighborhood so the city noises didn't bother us at all. The staff at the front desk were very helpful as well. The room was bigger than we expected and the breakfast buffet was very nice. In conclusion, the hotel offers excellent value for money and we would definitely be staying here again."}
{"sentiment":0.5,"text":"First off, contrary to most of the reviews here on this hotel, I didnt find it bad at all to stay in, the price was extremely reasonable for a central London hotel, and is a great base from which to travel in London! A minutes walk from Kings cross station. We were self catering and did not partake in the hotel's breakfast so I cant comment on that, although the option of a cooked breakfast was not there, which was why we didnt opt for the breakfast. Staff were friendly and the rooms were clean, an en suite bathroom with a shower was included, which was basic but good. There were tea and coffee making facilities and a tv in the room, as for the noise I didnt really notice any, got great nights sleep, and we stayed for 3 nights. We could hear other people if they walked past our room, but not noisy like some of the other reviews say. Ok, its not a fancy hotel, but at the price is very good, especially for central London!! I would stay again if the opportunity arose."}
{"sentiment":1.5,"text":"I stayed at the Intercontinental for three days in early February. I got a corner room in the tower. The service at check was great. The room was smallish and crowded with furniture, but it is a renovated hotel so that was expected. The service in the lobby was excellent. The doormen did a great job flagging cabs despite the bitter cold. The one small gripe I have is that everything is extra $$. If you compare the Intercontinental vs other lines from the same hotel chain, you actually get less for the money. I was very disappointed that the gym cost $$. The pool is spectacular and worth the trip. Even if you stay there and have no intention of swimming, I highly recommend you check it out. They have maintained the vintage decor and it feels like you are stepping into the 1920's. Very cool. I was very happy with my stay despite my small criticisms. I would stay there again."}
{"sentiment":2.5,"text":"For my stay in Paris I decide to book on line with the official web site of the hotel. The hotel is great and the staff is very nice. I do not understaff the other reviews who are saying bad things about this hotel. I sure if you book direct with them you will not have any problem at all. The hotel is located in the heart of Montmartre closed to the metro Abbesses. This hotel is very cheap but the quality is very high. The hotel quality is amazing and I will come back. I will booked direct with the hotel and I'm sure I will not have any problem. See you soon."}
{"sentiment":2.5,"text":"We travel to Paris every February and this was our 12th year. We have stayed in 4 star hotels which did not match up to the Duminy. We do not want a bar or a gym but a Friendly hotel where the Guest is welcome. At the Duminy we found more than we could have expected a wonderful large room albeit a privileged room,fantastic bathroom with twin sinks . Gillian is a coeliac and was allowed to toast her own breads for breakfast . and with the array of cereals , fruits , eggs pasteries, we were reday for anything the weather might throw at us.but it was fine , the cold had gone , but nonetheless in addition to the room being aircondidtioned ,we had an extra oil radiator heater. We can not thank Sarah and all the staff for their professional attention . People who complain about the elevators in french hotel being small dont understand the history of elevators in these buildings. Get used to them they are part of the character.We had a problem withy our credit card company and the reassurance the staff afforded us helped what could have been a stressful end to a perfect holiday. We will not be looking elsewhere next year but will return for as long as the Duminy will have us. Year after Year. Goodbye Marais and Latin Quater at least for hotels."}
{"sentiment":1.5,"text":"Very nice but not perfect There are many well-written reviews of this hotel here. We found the service to be superb and staff very friendly. It really is a neat theme type hotel located in a wonderful area. It's next to the cable cars and a short walk from Pier 39.It falls short of the best hotels due to noise. The walls are very thin. We ended up next to a loud family of kids and it felt like they were in our room. I prefer to relax in my room while traveling and it was hard to do. The exterior rooms are great, but get one off the road. Our second floor room was right on the outside sidewalk -- more noise. The view is great and we were here on a busy Saturday (which I'm sure adds to the noise).Make sure you get a package that includes the $36 parking.Amenities are excellent including Aveda products. The bed was extremely comfortable and TV was a Sony, nicer than most hotels.I would stay here again, it's really a very unique hotel with excellent service."}
{"sentiment":-1.5,"text":"I cannot express how disappointing it was to walk into this hotel. Shoddy is an understatement. The threadbare carpets as you entered the narrow reception area should've been a war ning sign (it reminded me of a run-down taxi waiting room). The twin room was cramped. The curtains didn't open. The beds were cheap and very uncomfortable. The bedspreads were at least a foot too short for the beds. The bathroom was tiny and very grim. The basin had a broken tap, the toilet flush was almost hanging off. There were coffee sachets with cups but no kettle. The drawers were all broken and sat upon each other. I didn't want to unpack my stuff - it was just miserable. The photographs on the internet do not reflect this hotel at all - where were these photos taken?? They don't resemble the hotel I stayed in!! Good location but I would NEVER recommend this hotel to anybody."}
{"sentiment":-1.5,"text":"This property is my home base for Disney's Timeshare I paid top dollar for it. I stayed Aug. 2011 in a studio. The room is very small and the condition of the room is below average. The furniture had nicks all over it. The sleep sofa had beverage stains. The carpet was dirty. The TV was small. The toaster did not work properly. There was not enough toilet paper or towels and you only get service every 4 days. The decor is very plain and dull - not a good choice for kids. You are better off staying at a resort hotel room. I miss the value resorts - Movie Resort and can't wait for Art of Anination to open. I've been coming to Disney since the 70's andn almost every year. Don't waste your money on a timeshare. They don't even come close to the resort hotel stays!"}
{"sentiment":1.5,"text":"Enjoyed my time there...wanted a 'moderate' Disney option and thanks to this website narrowed it down to the Port Orleans FQ and I'm happy to say it was the right decision for me. Check in: Arrived two hours early to a line-free registration and my room was ready. It's not a huge resort - but large enough where probably staying closer to the main building is a good bet. I stayed in Bldg. 4 - convenient, with a view of the internal courtyard which was lovely. Maybe it was a quiet weekend, but some buildings, by nature of the direction they faced, seemed a little too quiet. I liked being close to the lobby and bus service. Room: I loved the way these are decorated! Perhaps a tight squeeze for 4 - but more than fine for 2. Very cute - a large area where a curtain can be used to separate the bed area from the two sinks - and then a VERY small room for shower and toilet (too small maybe). Being moderate - you notice the sheets are not lux, towels are thin and room amenities are sparse. But it was clean and the decor really is cool, very ornate yet tasteful. Fun. Grounds: Very nice - wrought iron, charming. Fun pool - although the bigger pool is at the Riverside and there were more dining options there - I felt from my brief walkthrough that the FQ is just nicer in my humble opinion. I should note that the kids and adults I saw were always having a blast in the FQ pool - they have a very cool slide. The boat ride from the hotel to Downtown Disney was picturesque and fun - as mentioned in previous posts - the 'Capatains' on the boats are terrific - kind and funny. Always waving to people they pass - great touch! Bus service was consistent and it was nice to be picked up before Riverside, which has several bus stops compared to FQ's one - practically guaranteed you a seat. Amenities: The only room service is pizza, which I didn't have but it seemed popular. No fancy restaurant on site - just one large fast food place (but large and nicely themed) where you could get a sandwich, junk food, pizza, fruit - a beer, etc. A more upscale food option would have been appreciated. One night I came back after a full day at the Parks and 'Scat Cats' - the bar off the lobby (opens at 4pm I believe) - had a fantastic singer, and the bar patrons were having an absolute blast - I was very sorry I was too tired to go in and enjoy it. Summary: You pay more for the 'luxury' resorts - where you get full service and more options - the best of the best with a lot of little extras. Where at the FQ the elevator was a little run down looking, the hotel had cheapish sheets (not bad, just thin), and no conditioner for your hair (not a big deal, just the stupid little things you notice) - and all around less to offer. BUT, of course the deal is - this resort costs considerably less than those that do give you those extras and is a fine choice - clean and very nice. I wasn't there with children but the one's I saw were well occupied and having a blast (there is a little arcade on site too). For adults with no kids it may not be the perfect choice - but I enjoyed it anyway - the rates, the pretty grounds and kind employees (they really were great). I would recommend this hotel - it's not what you'd get at the Grand Floridian, but for half the price - it is well laid out with lovely rooms and you'll get the Disney experience which is what it's all about."}
{"sentiment":1.5,"text":"I previously booked a 4 night stay at The Palazzo Resort. I could have stayed at any MGM property for free for being comped but this was a last minute decision to join some friends whom were staying at the palazzo. So I paid 149.00 per night plus tax for four nights. At check in they offered me an upgrade for a total of 112.00 more per night which includes all taxes. Was I glad I took it. OUr room was on the 47 th floor, had double door entry with bathroom in the foyer when you walk in. A huge dining room and living room with floor to ceiling windows. with comfortable seating area, another huge bedroom with king size bed attached to an enormous bathroom with big jacuzzi in the middle with shower with body jets, the bathroom was the size of my living room back home, the bath room also had its own flat screen tv. From the bathroom you walk into the next room, which was your own mini gym, it had your own elliptical machine in it and that comes back out to the front entrance. big walk in closet space, very clean and well worth the total nightly price of 269.00 per night with all taxes included. the view was amazing , every night we could see the volcano at the mirage and the TI Pirate show. The Square footage for the suite was 1500. I think that Palazzo does the right thing in offering the upgrade at a great price. I was happy, and they made some extra money. Win, Win situation. I have to say that the Palazzo is top notch in everything they do. We ate in sushi samba which was very good and not over priced, I will definitely return to the palazzo, they treated me right. Isn't that what its all about?"}
{"sentiment":2.5,"text":"Compared to other high priced hotels in NYC this was the best value, hope the renovations dont increase the price. Super clean Great location Room was spacious not huge Will stay again Will recommend We are from NY and hold everything to a high standard this met and exceded our expectations."}
{"sentiment":0.5,"text":"We stayed at this hotel in December 2006. Pros: - Good location (close to the Beach). - Nice small Pool - Clean Room - Good Price Cons: - Some TV stations didn't work well - Breakfast didn't look too good (we didn't touch it) Overall i would stay here again in the future. It was a basic hotel, but still nice."}
{"sentiment":1.5,"text":"Well kept resort, mediocre food, beautiful but busy beach To give an idea of our point of reference, my husband and I have visited St. Lucia, Negril Playacar in the past few years, staying at all-inclusives each time (Riu Sandals).Grounds- The grounds of this hotel were beautiful and well kept. The wildlife (flamingos and peacocks) was a great touch that we had only seen once before in Mexico with monkeys. I will say that the peacocks are very loud in the morning; you may want to bring earplugs in case your room is near their favorite areas. The resort is very spread out because they are all 4 unit, 2 floor buildings, so if you don want to do much walking I recommend staying next door at the other Iberostars. Those are more typical style hotel buildings. We loved the building style, but we did get a workout. The landscaping was very lush with tons of palm trees. Room- We requested a 2nd floor renovated room. No big complaints, the room was clean spacious. Nicer than all previous rooms we had stayed at because of the size, but wish there were more options with an ocean view. Bed and pillows were fairly soft and comfortable, but after staying at the RIU in Mexico, I have a new definition for hard mattresses and pillows. They aren't pillowtopn or down at this hotel, but they are not concrete either. Air conditioning was as powerful as you need it to be, we often turned it off because we would get so cold. We tried tipping extra with a request in Spanish for more water, but didn have any luck. Sometimes there was the typical tropical resort musty room smell, but I brought a plug in air freshener and it seemed to help. The hot water was shut off during the day, which was only a problem when we tried to shower right before we left for our flight home. Beach- The beach is beautiful. The water was clearer and calmer than I expected, with some waves but not too big. The water is not as clear or blue as Negril and the snorkeling off the shore wasn anything worth looking at. This hotel is on the end of the beach, so it is nice to not have another resort next door to the right, but the shops to the right mean that there is a constant stream of people walking the beach to go to them. A little too busy for my taste. The shops were very typical souvineir junk, we were a little disappointed that there wasn't more craftman, handmade stuff because we like to bring back items made in the country we visted. In case you are concerned about bringing kids, while I was there I would estimate at least 20% of women were topless. No big deal for us, but I know some people are not comfortable with it.Food- The food at the buffet was not good and I'm a terrible cook so I'm not picky. The quality was usually okay, but the choices were mediocre at best and we often saw the same thing each night except for the one station that would vary with the theme. I wish they had more local food theme nights; that was the one night we enjoyed. (fajitas made to order) Eating at the buffet for breakfast, lunch and dinner got very old and even when we went to the other resorts, we found the same options. We also ate at the steakhouse the gourmet. The steakhouse was okay, but we are from Chicago and might be a little picky since Chicago is known for it steakhouses. The gourmet was excellent, I did have to send my steak back to be cooked a little longer but it tasted great. It was also nice to have a place where kids were not allowed. The reservation process is annoying though. We prefer Sandals style where there are ala carte restaurants that both require and don require reservations. It makes the trip seem a little more spontaneous than if you know you always have to eat at the buffet unless you are allowed a reservation. Also, the number of reservations you are allowed depends on the length of your stay. 5 nights = 2 reservations.Staff- The staff was friendly and the waitstaff was very attentive. The service was the best wee seen, but tipping is allowed here and that probably has a lot to do with it. The one thing I was surprised by was the language barrier with the staff. Many could only speak Spanish and understood very little English. It was really only an issue when trying to find out what was in the food at the buffet (I allergic to shrimp). I made sure I understood how to say llergic to shrimp?in Spanish before we left just in case and it came in handy. Oh, and I think the lobster buffet everyone raves about was during the day at the pool area and was a seafood paella that included king prawns. Unless maybe we missed it the other one. Also, they are not lobsters they are king prawns. A prawn is actually closer to the shrimp family and is not the same as a lobster. (important difference for someone allergic to shrimp and not lobster)Pool: The pool was nicer than any wee seen. The palm tree islands really added a lot of atmosphere. Seemed to always be plenty of chairs. But, there were only 4 hot tubs fenced in an area near the spa and you had to make reservations for them. I really didn care for this set up at all, you couldn see the ocean and couldn decide to leisurely soak in the hot tub without walking all the way over there and making a reservation. Spa: We typically don get a lot of spa services regularly at home, mainly just for special occasions. We have used the spa at Sandals before and always been very happy. We were not happy here at all. On our first day we scheduled pedicures and it was by far the most ridiculous pedicure Ie ever had. When scheduling it I asked if they could do two pedicures at the same time and they said yes. When we got there we told to sit in regular metal banquet room type chairs. We watched while one person received their pedicure and vice versa, definitely not simultaneous as I had requested. The foot soaking bath used ice cold water (hot water is shut off during the day) and was an old, nasty Dr. Scholls vibrating soaker that they carried over to us. The tech worked on my foot while holding it over a towel in her lap. There was a sanitizing machine for the tools, but it didn have a bulb so I made sure she didn use any cutting tools on me. I felt bad for the technician because she very clearly received little to no training on pedicures and had no idea what she was doing. I would actually have to remind her to do forgotten steps. From beginning to end the pedicure was a horrible experience, so we cancelled the massages we had planned. I would not have walked back into that spa for another service if it was free. We actually soaked our feet in the pool afterward to make sure we disinfected them in the chlorine. I would have complained, but I knew it would be a challenge with the language barrier and didn want to start on vacation on a bad note, so we just laughed it off as an experience. Ie seen good reviews for other parts of the spa, so maybe just the pedicures are bad. I wasn going to risk it.Entertainment: Typical all inclusive, although a little too cheesy show oriented, similar to RIU. Sandals tends to have more bands in the evening after the cheesy shows and we preferred that to things like cent iss Iberostar.?The star friends were very friendly and not too pushy.Other: I was disappointed that the beach was not more integrated into the resort in the evening. There was absolutely no people on the beach at night, that entire end of the resort seemed to shut down and was eerily quiet once the steakhouse closed. At Sandals Negril and Grande St. Lucian we would often walk or sit on the beach at night with our drinks and listen to the music coming from the entertainment areas. We had the same issue with the RIU Playacar in Mexico.Overall, the Iberostar was nice and well kept. We would not return to this one because of the food options and the overly busy beach, but we didn regret our choice. We would try another Iberostar in another country to see if the food was bad because of the hotel or the country. So far, we still prefer Sandals for the dining quality, flexibility and variety and also for the inclusion of the snorkeling excursions. We definitely missed that. We enjoyed our stay and found this resort to have the typical pros and cons of any resort. We wouldn return, but I can see why some would want to. It all depends on what is important to you."}
{"sentiment":2.5,"text":"We stayed in this hotel 5 nights as part of our honeymoon and we had one of our best times in NYC. Usually NYC hotels offer either small and old rooms, or big and old rooms. This case was totally new and refreshing. The 6 Columbus is a small boutique hotel in the middle of Manhattan offering modern and comfortable rooms, combined with friendlly and professional staff. The first thing we liked about the hotel is that, as honeymooners, they upgraded our room to a Studio Suite. We got a room on the 10th floor. It was a spacious room, with a big bathroom full of \"goodies\". I must say that the bed is one of the best I've ever slept on. The area is excellent. The nearest subway is across the street, the park is two minutes away and you have lots of shops and places to eat in the vecinity. For all the sushi lovers I recommend the Blue Ribbon restaurant on the hotel, excellent sushi, friendlly and non-pretentious. Resuming, if you are looking for a nice boutique hotel in midtown Manhattan, this is definately your place. The prices are attractive and the return is more than enough. We are definatelly looking forward to visiting this hotel again. The only negative thing I can think about is that the internet was not free..."}
{"sentiment":0.5,"text":"We stayed at the Vintage Inn for a special occasion and were hoping it'd be much more than it was. Overall it was a nice Inn - very clean, nice big room, bathroom & balcony, but we didn't feel it held up to the price charged. The room we stayed in was noisy, close to the highway. One nice surprise was the great breakfast."}
{"sentiment":1.5,"text":"Check-in was a breeze and the receptionist asked if I have stayed in this hotel before. When I said that I have not, they arranged someone to go up to my room with me. The guest officer told me about the facilities in the hotel and offered to show me the features of the room. I thought that was a very nice touch! The room was quite big, with mirrors all around. The bathroom can be seen from the room as it was a glass wall. It was quite nice to be able to lie in the bathtub and soak away while watching TV. The bed was comfortable and clean, but the pillows were a bit too soft for my liking as I prefer harder pillows. Everything was in order, the shower facilities, the view of Orchard, the many TV programmes... We went up to the gym on the 12th floor too. The gym is well equipped enough, the pool is a little small, but has a nice view. The sauna can only seat 4 people and the steam bath was out of order, hence we did not get to try those as the sauna was already packed. We had a simple breakfast too. Nothing amazing, just a simple spread of bread, coffee, tea, milk, cereals, some salad and fruits, the usual eggs, sausages etc. One thing I liked was the nice touch of putting an umbrella in the room's cupboard. As Singapore has very unpredictable weather, the umbrella shows the hotel's thoughtfulness. Worth a stay as it was only 5 - 10mins walk away from major shopping and the experience there was great. :)"}
{"sentiment":2.5,"text":"Had four days in Paris with the family and was a bit wary about what to expect with the hotel in Paris. I have been a few times before and it can be very hit and miss. This hotel was excellent. It is in a fantastic area,it was clean,quiet and the staff couldn't have been more helpful. Breakfast was included and a perfect start to a busy day in Paris. I would definitely stay there again."}
{"sentiment":2.5,"text":"Warm friendly staff. Excellent value for a B&B in centre of London."}
{"sentiment":-0.5,"text":"Booked for two nights by travel company. The room smelt unclean and had a distinct old cigarette smell too. The pillows reeked, obviously needed to be laundered and when I asked for the pillows to be changed, the same ones were returned having been put in the tumble dryer to \"freshen up\" !! Requested directions to the stairs as both lifts busy only to be told that access to the stairs was outside and I would need a key."}
{"sentiment":0.5,"text":"Great location (within 10 minute walk from Van Gogh, Rijks, Canal tours, and restaurants) and very easily accessible from airport and train station (1 connection, no transfers). Good and fresh continental breakfast provided with a beautiful patio to enjoy it on! Staff were helpful and accomodating and rooms were immaculate. Downside was that the price of the rooms were very expensive for what you are getting (and maybe that's just Amsterdam?)..."}
{"sentiment":2.5,"text":"This hotel in a fantastic location very close to the main square on the main street and in easy walking distance to most places. All staff at the hotel were very friendly and helpful. We received a room upgrade as we were travelling on our honeymoon and the suite we were in was just amazing. We found the breakfast buffet really good and the few other meals we had in the restaurant were great as well. We would highly recommend this hotel to anyone travelling to Amsterdam."}
{"sentiment":-1.5,"text":"Before we even got there, I called to confirm my reservations, and someone had cancelled them!!! ( It was not us!!) They ended up re-instating our reservations!! My husband and I (with our 2 year old) stayed here for 10 days for the Daytona 500 week. (My father and four of his friends were in another room there.) I walked in and saw the filthy carpets and I knew I hade made a mistake. The bathroom was pretty clean, except for the RUSTED OUT VENTS!!! My neice stayed on the pull out couch in the living room and she fell through it!!!. (She is not a big person, she is average size!!) The bed spreads were pretty old and WE FOUND COCKROACHES CRAWLING ON THE CEILING IN THE KITCHEN!!! ONE OF THEM WAS IN MY FATHERS JACKET WHEN HE WENT TO GET IN THE PLANE IN JACKSONVILLE!!!! I went to do laundry and there is only one laundry room with four machines, and 3 dryers. I paid 269 a night to stay in a MAJOR DIVE. THIS PLACE WAS HORRIBLE!!!! I HATED IT. DO NOT STAY HERE. Kortney Theriault Edinburg, Maine"}
{"sentiment":1.5,"text":"Stayed at the GN for 1 night on 8/5. Arrived at 1:30AM to find they had no more non-smoking rooms with a king size bed. I then requested a room that was away from the construction that was going on just outside the hotel and was giving a room in the South Tower on the 4th floor. The walk from the elevator to the room was long and it seemed like we were walking through a maze. The room was large, spacious, and clean. Beds were comfortable, pillows soft. Washroom was small, but clean and suited our needs just fine. There was nothing to do in the hotel itself other than to eat, sleep, and gamble. We arrived late at night, so when we went out to walk Fremont, it was very quiet. The other downtown casinos weren't very busy either. Hopefully the next time we stay here, the construction will be complete and there will be more to do at the hotel."}
{"sentiment":1.5,"text":"This hotel was a nice stay for us,the area is great.you can walk to a lot of places in point loma.try staying in room 126-134(even#) the terrace leads right to the pool. The website made it look like a fun happening place with luaus and hula dancers. When we stayed their was nothing going on.it was like a ghost town.the fees are bad.parking $15 and gym use $10."}
{"sentiment":1.5,"text":"We enjoyed our stay at the Hotel Beaubourg. We have been to Paris several times before and wanted this time to stay in the Le Marais area. The Pompidou Centre is steps away, Hotel de Ville and Notre Dame very close. The staff were very pleasant and helpful. The room was very quiet and comfortable, the breakfast is in an interesting cave-like area underground, but the breakfast was only adequate. One does pay more for hotels in Paris, but this one was good value for money."}
{"sentiment":1.5,"text":"Ein Traumurlaub showReview(22954050, 'full');"}
{"sentiment":0.5,"text":"Hello Travelers, I usually travel to Vegas for business reasons and select my hotel depending where the convention is going to be. I travel all the time and I was very unhappy when my reservation was made in the downtown area. Stay there only if you are going to the furniture show which is almost walking distance otherwise don't stay there. Is dead only the casino and the smoke remind you that you're in Vegas. I upgraded to the Rush Tower which is kind of new and decent. Is a cozy hotel I think must be good for seniors because they were everywhere. My room was dusty and the pillows had makeup stains on it. The rest was fine. Will not stay again."}
{"sentiment":0.5,"text":"The hotel was conveniently located for my business trip and only 10-15 minutes drive from the airport. Meals are not served by the hotel but there is a charming galician restaurant within 5 minutes walking distance of the hotel called La Lanzada Cocina Gallega. The rooms are a good size and my stay was peaceful enough. As I bought my own laptop I was given a print out code to use for free internet access. The bathroom had a large cheap-looking plastic unit in the corner of the shower that once upon a time was a water massager. However it was no longer working apart from delivering a harsh jet of water from the shower head rather than a relaxing spray. The breakfast was adequate but certainly not worth the 22 euros extra cost (in total I paid 89) for 1 night. All in all this hotel was fine but I will probably look around for an alternative next time."}
{"sentiment":-0.5,"text":"It was very difficult to fin an hotel in Rome that provided hard wired internet access in the guest rooms, which my husband and I need for work reasons. When we finally found the Blu Hotel Roma, we called to confirm that there was internet access available and they told us there is, but at around 6.00 Euro per hour or that we could upgrade to a Business Rome for 40.00 Euro per night and have unlimited internet access, among other things such as free newspaper and free access to the frigobar. it was of main importance that we would have internet, so we took the room \"Business Room\". Our surprise when we arrived to the hotel was that for accessing internet, they would give us some kind of ticket with a login and password valid for one hour. In our case, as it was unlimited, we would as for 24 tickets a day and no problem, but internet access would be interrupted every 60 minutes and then you had to login and password again, and again and again. This is absolutely not what we call \"unlimited internet access\" (and to think we paid 40.00 Euro extra PER NIGHT!). They have told us that we would have \"free newspaper\", but is not as in the USA when you have the newspaper at the door of room every morning, there was a pile with two local newspaper at the entrance and you could take them, but that was all. On their website and depliants it says \"satellite TV\". There were only around 10 channles, 8 of which were local italian channels, BBK News and a News channel in Arab. That's it for \"satellite TV\". Also on their website it says that the hotel is at 400 mts. distance from the nearest local subway station which may be true is you draw a straight line on a map. But going up and down through those narrow streets took us around 25-30 minutes walking briskly. On the brighter side we were very plesed with the breakfast served (ham, fresh bread, eggs, etc. ) and the nice ladies who work there and brought nice fresh capuccino to our table.:-) Overall the hotel is clean and new but not cheap, and adding what we paid for extra services that weren't worth, we feel kind of ripped off. Oh! And another detail that annoyed us: we booked around 1 1/2 month before our trip, at a certain price being assured that it was the cheapest fare (directly with the hotel) a week before we found that the same room was offered at a much lower price."}
{"sentiment":2.5,"text":"We were in Branson, MO and stayed at the Gazebo Inn two nights. Front desk was friendly. Room was clean. Breakfast served was hot and good amount of selection."}
{"sentiment":1.5,"text":"just returned from a 5 night stay in NY and couldn't fault the St James as a budget option. Our room on the 12th floor was very large and the bathroom spotless - although the plumbing was unique, once we'd worked it out it didn't let us down. This wasn't our first time in NY and we are out of the room from dawn to dusk so have limited need for any traditional hotel luxuries. If you are in need of some pampering then this isn't the place for you (no toiletries, no hairdryer, no coffee in room. Slightly rickety plumbing, fairly noisy radiator). If your requirements are that the room and bathroom are clean and the location fantastic then give it a try. There are a couple of great deli's below the hotel, a Starbucks across the street, bars a few doors down and Times Square a minute away. I only needed the staff on the last morning - to order a cab for later in the day to return to JFK and to store luggage that day until we came back for the cab. They were extremely helpful and I wouldn't think twice about staying here again."}
{"sentiment":-1.5,"text":"The Worst Vacation I Ever Had The only positive thing I can say about this facility is that the grounds are well maintained...and now for the bad news: 1.Arrival and check-in took 45 minutes. No one seemed to know how to use the computer or who was responsible for what.2.Room upgrades that we booked were ignored and the # of beds requested were incorrect3. We finally got to room and it took another hour for the bags to arrive.4.Dinner Reservations were totally frustrating. We were told we had no reservation (even though we called prior and were told we didn need to do that until we arrived) and were sent to the Marketplace for dinner. The food in this factory style buffet was the qualityof a public school cafeteria. You couldn't eat healthy if you wanted to. 5.Were told by , a guest relation worker, to confirm flight the following day at 10:30. This was a scam to run us into the vacation club presentation.6. We woke up on our first full day to no running water. We called and were told it would be fixed. We called again after 40 minutes when no one arrived.7.We went to see another rep at 10:30 to confirm our flight. He was not there and we waited 30 minutes for him to show up and then ask us to wait another 15 minutes. When he finally sat down, he told us he couldn confirm out flight until the day before our departure and proceeded to try to sell us on excursions. We were very clear that we were not interested in buying anything further and the sales pitch continued. When asked if we had any questions we expressed that our lack of water was still and issue and he advised up to call the 3000 number which we told him we called twice already. He made no other effort to assist us and we were then ushered out by guest relation workerand put on a golf cart.8.We were then taken to a Vacation Club meeting and were told by guest relation workerthat we need to sit for 20 minutes even though the paper said 90 so he could get his points and we would get 50.00 to spend. We told him we weren interested in the club but at that point thought we could get someone attention about the water if we went in. The guest relation worker said that if we sat with the rep. he would call a manager about the water. So we did sit there and then told the female rep about the problem. Without hesitation she went on with the sales pitch. Another male rep was sent over and we told him we were not interested in buying a club membership. He apologized about our bad experiences thus far and inquired how much we paid for our vacation. He then proceeded to walk us over to a gallery of pictures. ( the founder and all the other Melia resorts around the world) He the asked, ow would like to spend less on our vacation next time??To which I responded, ill my room have water??I then told him outright how aggravated I was that the beginning of my first vacation day was taken up by these sales antics. He then summoned two managers who we told how disappointed we were in our first day stay. We alerted them about the water and then and only then after going through the 3000 number twice,guest relation worker , the rep from hotel beds, the female rep, the male rep did they offer to call to see to the problem. We were in the midst of other vacationers receiving the sales pitch and I believe their interest was in shutting us up as to not allow the others to see our dissatisfaction. 9.We left and walked back to our room (no one offered to escort us and they had TO the sales promotion) and miraculously the problem had been rectified. By this time it was almost 2pm.10.Specialty restaurants the food was terrible. The menus did not make sense. Why in an Italian restraint would you not have Parmesan cheese on the tables? Since when is Brie cheese an Italian appetizer? The seafood that was offered seemed frozen. The desserts were definitely frozen and thawed, sometimes not even all the way. In the French restaurant I ordered a spinach role and was served a soggy plate of green slop swimming in cream. Presentation and especially taste were appalling. 11.The bars were under-stocked and under manned. At the pool bar the soda fountains on the upper level did not work. Every time you ordered a soda they would have to go down to the bottom pool level to retrieve it. hey did not stock basic things like cranberry or orange juices.hey only offered Presidente beer. artenders would ignore you unless you put tip money on the bar BEFORE service.?Bartenders did not know how to make basic drinks. I received a Cosmopolitan at the bar by the Mexican restaurant in a glass with salt around the rim as if I had ordered a Margherita. I thought it was a mistake so I reordered the drink to get another the same way.12.The only way to get service was to show the tips and no one would make change. I was told by the front desk, guest services, the store and the bartenders they could not make change for a 20 dollar bill. 13.The only way to get change was at the casino and for that you had to get chips. In order to get ANY SERVICE you had to put a tip out which should not be the case. Any decent percent would tip for good service rendered. THIS resort seemed to work in reverse. 14.No one answered a question directly and we were sent to person after person.15.To make a dinner reservation was extremely frustrating. In order to get one you had to call no later than 11 am and the staff would rush you off the phone mid question. I was hung up on twice in mid sentence.16. My husband and I were celebrating our 13 wedding anniversary adn were profoundly disappointed in this trip. It was frustrating and I had a stress headache for the 9 days we were there. MY advice is go to the BAHAMAS where people are glad to see you, friendly, hand you a drink upon arrival and tell you to RELAX because you're on vacation."}
{"sentiment":2.5,"text":"I really enjoyed this hotel. It's a really modern building with some great design. The room was clean and had large twin beds, good storage, a really nice TV and a superb bathroom. The windows are soundproofed really well. When you open the window you don't expect the street to be so noisy! Good job there was air conditioning! The restaurant there is nice but quite expensive. We a lovely paella there on a night when the rain was too heavy to go anywhere else. I wouldn't recommend the restaurants in the immediately area; they're a bit shabby and the ones that we tried were quite horrible. Port Olympic's probably the best place to go for food. The hotel's really well situated for the metro, though do expect to do quite a bit of very hot underground walking at this station! Also the whole Olympic village is within walking distance (that doesn't include Port Olympic, by the way). For a very cheap and very tasty breakfast walk down the other end of the side street next to the hotel and eat at the stunning museum's cafe, they do some amazing pastries. The only negatives I can think of are that there was a weird odor in the corridor outside the room. It smelt like old carpet or something. Thankfully you only have to smell that for about 5 seconds! Also the area around Fira was a little threatening late at night when coming out of the metro station but at least it's only a 2 minute walk between there and the hotel. Overall it was a really nice, comfortable hotel at a pretty good price and I would certainly go back there."}
{"sentiment":2.5,"text":"The best hotel I have ever stayed in!From the champagne arrival, to the our checkout it was fabulous. My husband and I were celebrating our 1st wedding anniversay, and I have to say I dont think we could have gone to a better hotel. The staff are very attentive, and friendly especially those on reception and concierge. Our room was fabulous, the bath and the shower were totally brilliant (I want both in my house). It is a very high class hotel and I would suggest taking nice/smart clothes to wear (e.g. a nice coat/jacket not a walking jacket etc). If you do stay here you also need to try the day spa as this was totally gorgeous. Have not got anything negative to say!!! Just a Brilliant break and was sad to leave."}
{"sentiment":0.5,"text":"For the price and location, Hotel Kristi is a good budget hotel in Rome. Hotel Kristi is basically an apartment where some rooms have been converted into \"hotel\" rooms, so don't expect to find a front desk, lobby, or large signs for Hotel Kristi on the outside of the building, there's only a small plaque by the door which you can only read if you are standing right outside the door. The hotel is run by a nice family who live on the premises. The father was a pretty nice guy. I stayed in a single bed room with a bathroom. The room and bathroom were small but clean. There is no TV in the room. The shower is a tight fit so if you are a tall or large person you may find it uncomfortable. I got a bit of a scolding from the lady there for making too much noise when it was late, it was a little before midnight. So if you are the type who parties all night or who makes a lot of noise in your room, you might want to look elsewhere. If you are really late checking in like after midnight, make sure to clear it with them before you book. As a place just to sleep and shower, Hotel Kristi is fine. With so many things to do in Rome, why spend much time in your hotel room anyways? It's about a 15 minute walk to the Termini station to the hotel. The closest Metro station is Repubblica and that's about a 10 minute walk. There's a bus stop right around the corner from the hotel on Piave where the 38, 88, 92, and 217 buses all stop. There's also some pasta restaurants and a gelato place a few steps away from the hotel, I didn't try any of them so I can't comment on their quality. Another reviewer mentioned they walked to Trevi Fountains from the hotel, that is quite a long walk, I'd say 30 minutes at least. None of the major tourists attractions are in short walking distance from the hotel. With the Metro and the bus system, you can reach any of them easily though."}
{"sentiment":1.5,"text":"I was pleasantly surprised by the hotel. I got a great price, the room was small (as expected) but with terrific features like the temperpedic bed, wifi, nice toiletries, and it was very clean! The breakfast was much nicer than I expected, too, with a fairly big breakfast room. They have all sorts of bagels, breads, cereal, hard boilled eggs, fruit, yogurt etc. Also this is a nice quiet neighborhood, easy to access with transit, and felt very safe. We had no problems whatsoever with the hotel."}
{"sentiment":1.5,"text":"I want to give 4 1/2 stars but can't as this site won't let me. This is a lovely boutique type hotel in the old world style and where you stay if you're not just looking for on tap food, easy access bar, etc. Whenever I phoned reception the service was immediate - must be the quickest anywhere I have experienced. But the price is high - breakfast, restaurant, bar - all very expensive which can't quite be justified. Even so, we felt very welcome - do ask reception for the soft pillows though as the originals are like those the flintstones would sleep on."}
{"sentiment":0.5,"text":"We just returned from this resort last night. If you are looking for 5-6+ classy surroundings, don't go to this resort. If you just want a good time, go. We found the staff to be terrific, the food excellent, and the tour guides knowledgeable, friendly, and fun. The only draw backs I could find is the condition of the rooms and eye appeal of the dining area, pool, and lobby etc. It could all do with up-dating and sprucing up. Frankly, I don't care about all that. The beach there is beautiful, as is the pool. We went on the paradise reef tour, the Island of Woman tour, the bull fights, and hubby golfed. We used a combination of the local bus sys which is reliable and cheap and taxis to get around. If you go with an open mind and a happy heart you will enjoy your experience. All in all, it was a very nice trip, and we are glad we went."}
{"sentiment":1.5,"text":"Our family especially loved the pool bar attendants. They were worth the tips. Buffet was great. Our room and patio was cleaned perfectly everyday. But everyday, after the cleaning, the patio door was left unlocked. We went frequently to the rooms to make sure after the cleaning that we locked the patio doors. Also received a call saying we won a free room upgrade and the cab was paid for. I said that we would not like to take the offer as I am sure that we would have all of our belongings in a cab and taken to another location and robbed or murdered. Beware anything envolving the cab system. Took a cab to 5th ave for shopping. This was ok. No bad happenings there. Would not take a cab off the gated resort area. This resort was a great location. Not too big for a good time but small enough so there were no waiting in lines. Great entertainment."}
{"sentiment":1.5,"text":"The Penn is so large that I expect the range of rooms and their conditions is broad. We booked and paid in advance over the internet for a standard room. We had read about long check in queues but we waited only 10 minutes. The pleasant woman who dealt with us on our arrival said \"I'm going to give you an upgrade - now let me find you something nice\". She allocated us a large room (we had just been in Paris in tiny rooms) with a King size bed on the 11th floor facing 7th Ave. It was clean, there was nothing broken, the sheets (green in colour and a bit old) were changed each day and fresh linen was provided daily. The A/C worked and was adjustable and was not noisy. There was a quiet fridge and a standard hotel hair dryer. Unlike many hotels there was no plumbing noise and we didn't hear other guests toilets flushing or them showering. The room looked just like the one in the photos on the website. Because the room faced 7th Ave the noise managed to penetrate the double glazing. This was our only complaint - but we were in NY - a busy, 24hr non stop metropolis - and we enjoyed being in the middle of it. We are pretty self sufficient but when we needed help we received courteous and accurate advice from the staff including a recommendation for a great Italian place to eat and tips on how to navigate Penn Station to avoid the stairs. The coffee shop downstairs sold pretty good coffee (we didn't think much of the coffee in NY). Nearing the end of our booked stay we went and inquired about staying another 9 days (because we were really enjoying NY) on the basis that we wanted to stay in the same room. We were advised to use the internet to do this as the room rate would be better. We went to the Hotel's internet cafe, which I thought was pretty pricey, paid for a standard room then took the booking sheet back to the counter and they arranged for us to stay on in our same room - which had been upgraded from standard when we first arrived. When we checked out we used the luggage room in the basement and the staff there were terrific. They have a funny system where you can't pay for luggage storage with the Bell Captain you have to go to the main desk and line up - which was a bit annoying as we had just come away from the desk, but it only took a few minutes. In the 17 days we did see some longish queues at the desk and I expect people may have waited up to half an hour to check in - but we never waited more than 10 minutes on the 4 occasions we had to line up. We don't have anything bad to say about the hotel other than they seem to have a battle keeping the traffic noise out - but I suspect that would be the same for any hotel on a busy street in NY. I guess you might think that we have low standards given I haven't been complaining like the other reviewers; but be assured that isn't the case. Yes the Penn is a bit tired and it is very very large and you can feel invisible/insignificant and it doesn't feel \"personal' but it is in a great location and it is reasonably priced for NY. Our experience was good and I would recommend the hotel to our friends - most of whom are likely to be out all day and half the night enjoying the city just like we were. It is possible to stay at the Penn and be satisfied."}
{"sentiment":-1.5,"text":"Being a Flight Attendant I stay at many many hotels. This one was the worst I have EVER been in. The hotel charged an extra 91.00$ to my credit card but had no record of doing do. The manager was not helpful at all in finding a resolution to the problem. It still hasnt been resolved. The pool is ice cold and the jacuzzi is broken. One of the front desk personel came to the pool area and asked us for cigarettes 4 times! My suggestion is stay clear and dont stay here! The Clerendon Hotel down the street is an obvious alternate. I would rather stay in a tent at a pig farm before staying here again. Rich New York"}
{"sentiment":-1.5,"text":"The hudson hotel is a terrible hotel! Rooms are not bigger than a walk in closet. U can literally extend your arms and touch both walls. You sit on the toilet and your knees touch the wall. The tub is half the size of a normal one and was mold everywhere. No room service and the vending machines snacks are two dollars a piece. Cool looking bar but will not let the guests in unless you are dressed in a suit. There is no running downstairs for a quick drink. The doorman was rude and looked at me and my guests like we were disgusting! never again..."}
{"sentiment":0.5,"text":"Hi, I've stayed several times in the last few months and will probably stay there again. It's a budget hotel, hard to beat the price ($39 CAD in low season), especially for the single traveler. The hotel is clean but can be shabby -- especially the really budget rooms I'd ask for. The area is rough -- due west on Hastings is a very seedy part of town for drug dealers/prostitutes, etc. I've never had a problem, but I'm a big guy, and I also never walked around there after dark (except to the little Vietnamese cafe across the street). If dodgy areas or street people put you off at all, this is not the place for you. It is easy walking distance to Chinatown (I was there over Lunar New Year last year) or Gastown, & I'd never worry about or think twice about walking in day time. Right on a main bus line that takes you into the central downtown, Gastown if you don't want to walk, or out east to Commercial Drive. Parking fee in the lot next door was nominal, I think $2/day, & I think free on the side streets (tho I'm not sure I'd trust my car on the streets away from the main drag given the population around there). Don't know about car break-ins, first time I asked to make sure my car would be safe & they assured me it would be. I've had my car there 3 times & no problem. I've found the staff to be friendly and informative, & they have take out menus of area restaurants that will deliver. Pub next door brews its own beer on premises & it's pretty good, I would stop back for a beer even if I don't end up staying there again. They have general pub fare that isn't bad, but they stop serving food at 8 pm. All in all, you get what you pay for, and how long do you stay in a hotel room when on vacation, anyway, is my philosophy. AC & TV w/ cable in all the rooms I've been in."}
{"sentiment":2.5,"text":"My daughters and I had a girls getaway in Seattle and stayed here. The location is just great. Right in the city, walking distance to good restaurants, Pike Street Market and great shopping. The hotel staff was remarkable, the room quiet, comfortable and elegant. I look forward to another visit, this time with my husband,"}
{"sentiment":-1.5,"text":"I stayed at the Pisana Palace Hotel the last night of my Rome trip because it was listed as being close to the airport and the city, a good value and full of amenities for the visitor. I was very dissapointed by this property -- The floors were dirty, carpet stained, very dark and dirty interior and exterior and loud. Additionally, this was in a very sketchy part of the city and the cab ride from the airport still cost well over 40 euros. I would recommend travelers not be fooled by the advertisements or pictures for this hotel -- It's not at all as pictured. Plan to stay in the city and either take the train to the airport or splurge on the cab fare -- this hotel is definitely not worth it!"}
{"sentiment":0.5,"text":"From the outside and the lobby this appears to be a nice hotel but the rooms are in need of a makeover. The furniture was missing handles and the shower head in both of our rooms (we changed after the 1st night) need replacing. It was not easy to get hot water out of the shower."}
{"sentiment":1.5,"text":"Stopped at the R.C for 3 nights in April. Booked this on the strength of the reviews. Hotel is on two floors of a four storey block located in a side street. Very clean and tidy but other than a nice bedroom nothing else much to shout about.Barbara greeted us on our arrival and kindly gave us a few pointers on what to do and where to go. Breakfast very basic and in a very small room. Rome was pretty much what I expected tired ,congested, grubby in a lot of places and plastered in graffiti. When you go out at night be prepared to dodge the thousands of black rubbish bags which line the streets and the kamikaze scooter riders who seem to specialise in driving up one way streets the wrong way one handed whilst on a mobile phone.. It pays to book your restaurants in advance as in any capital city as the ones you can get in are usually pretty average at best. If you don't care much for pizza and pasta you better take some sandwiches. Sorry to say lots of beggars around and street vendors hawking tat. It did upset the wife a little when a wretched shell of a man with two raw stumps for hands which he bumped together for effect descended on our table one evening seeking a hand out. ( no pun intended ). You go to Rome for the Vatican and the Colloseum and boy they don't disapoint , the view from the top of St Peters is worth the trip alone.The Trevi fountains and the Spanish steps can be done in 15mins a piece and basically give the local pickpockets and chancers a guaranteed choice of punters so keep your wits about you,be practical try not to look too much like a tourist and don't get too obsessed about getting ripped off even though this seems to be a speciality occupation for a sizable minority of Italians."}
{"sentiment":1.5,"text":"Hollywood Hills Hotel & Magic Castle Hotel are run by the same people. Walking distance to Mann's Chinese and Hollywood Blvd. Walk of Fame. Check-in at MCH lobby. Gated parking is $8. The HHH is at the top of the hill, across from Yamashiro Japanese restaurant. MCH at bottom of hill, across from the famous Magic Castle. Great views on top at HHH; there's a big, quiet pool up there too but it needs a new pool floor. MCH pool is much smaller & less private but newer/better maintained. My first room at HHH had a fantastic view but carpet and chairs were worn and stained. I asked to be moved to one of the newly refurbished rooms (improvement going on at both HHH & MCH). The staff was very understanding and immediately moved me to a new suite at the same price. Nice staff here, unlike some other uptight LA places. Continental breakfast served in MC lobby is great, but somewhat incovenient for HHH guests who must walk or drive down the hill. Not enough seating too. If you stay at either HHH or MCH, you get access to the Magic Castle next door, an extremely cool private club of magicians. Plan a night for dinner there-- wander around the club afterwards, it's awesome. Jacket/tie required for men. I'll be back!"}
{"sentiment":1.5,"text":"I've stayed in this hotel before and it's always worked out well (great location & clean), but on our most recent trip, it was fantastic! Not sure if it's had some renovations since our last trip, but it was super clean and the room seemed more spacious than we remembered (ask for a room that ends in 7, e.g., 407, 807 - that might have had something to do with it). Granted, still small, but relatively spacoius by Manhattan standards in this price range. The staff were friendly and helpful and the free breakfast was decent. Yes, the elevator is small and slow and the hallways are narrow, but it's an older building. Overall, I'd say the best hotel in this price range in the Times Square area."}
{"sentiment":2.5,"text":"Excellent hotel as a base for a NY trip. Midtown location is very convenient, in walking distance to major attractions such as Times Square. Also has a couple of Subway stations very close so easy to get further afield. Slightly odd layout as the lobby is absolutely tiny. However, the room (Junior Suite) was HUGE. I was very pleasantly surprised by this as pretty much all other NYC hotel rooms I've stayed in have been very cramped. I've stayed in other NYC hotels (Roosevelt springs to mind) where the lobby is large & impressive but the room postage stamp sized, so this made a refreshing change. Room decor was perhaps a little tired but scrupulously clean and the housekeeping excellent. Buffet breakfast is served in the lobby but as the lobby is so small the only realistic option is to grab some stuff & head back to your room to eat. A slightly strange arrangement but worked fine. Food was basic but very good - bagels, pastries, juice, coffee. Of course you could always just grab a coffee & danish on the way out of the door & eat 'on the go'. But the real icing on the cake was the staff. They were unfailingly polite, helpful & courteous. They seemed as though they actually enjoyed their jobs, were proud of their establishment & genuinely wanted you to have a pleasant stay. Thinking about some downright surly staff I've come across in more supposedly 'upscale' hotels, these guys put them to shame."}
{"sentiment":1.5,"text":"The Roosevelt was a great choice for my attendance at a conference at the Seattle Conference Center. More reasonably priced than the Sheraton or Hilton, and just as convenient. Was there four nights. Everything was generally fine - while not overly spacious, the room was a good size for one person, and had a good work desk area. The king-size bed was quite comfortable. Ironing Board /Iron were there, although there were only a couple of hangers in the closed. I asked at the desk after I got there, and more were placed in the room while I was at dinner. I did see a couple of minor maintenance issues. The floor lamp in the main room area couldn't be turned off. Two mornings in a row I stopped downstairs and asked if it could be fixed. Didn't happen. Don't know why - it did look like it had been touched, but it still didn't work. One of the window blinds didn't work very well either, and I had to get creative to keep them up at times. But beyond these minor irritations, the amenities and cleanliness of the room was just fine. The staff was very friendly and offered excellent recommendations for dining. Between that and the ease of access to the convention center, it was great."}
{"sentiment":0.5,"text":"A convention hotel, with capricious elevators, variable rooms, expensive bland food, mediocre staff for the most part. Conveniently located; would only recommend this hotel to those attending a convention at the hotel."}
{"sentiment":2.5,"text":"The front desk upgraded me to a bay view room upon arrival. The room and view was amazing. Melissa at the bar was amazing and made a great apple martini. I ate at the restaurant and had the Steak Oscar that was delicious. Our server, Theresa was great with her service and attention to detail."}
{"sentiment":2.5,"text":"Here was my letter to the management team at the Radisson! I wanted to share this most pleasant experience that I have had recently with your Hotel on Stuart St. in Boston. It is service like this that creates customer loyalty. This was a very special weekend stay for my partner and I as we were in Birthday Celebration mode and the Radisson certainly made it very special! I certainly know where to stay when on future travel plains. I had the absolute pleasure of being assisted by Helena Desir in the main lobby. Her outgoing, funny, accommodating, flexibility and professionalism personality was outstanding. She real dazzled us with the outstanding services provided. This experience definitely stood out as World Class Service. Coming from a Sales environment in the largest Health Insurer Company in Massachusetts we set our standards at World Class Service and have been recognized nation wide for it. I know that when I go to do my next presentation on one of the best experiences I cent cent ve had in Customer Service I cent cent ll be sure to tell them this one. What was even more amazing was as we left everyone gave us a warm send off and even asked how the birthday celebration went. With so many people going in and out of this very large hotel we were so shocked that everyone still recognized us and not just Helena oh and Alex at the front desk too, I mean everyone! Talk about Excellence in Personalized Service! The room was gorgeous and was so impressed with the breath taking views of the John Hancock and Prudential Towers. What was even more spectacular was that there was a balcony! A HUGE PLUS that also makes the Radisson stand out over the competition as so many other hotels don cent cent t have them. I cent cent m really looking forward to my return. The staff there is amazing and all really deserve recognitions. I cent cent m also looking forward to sharing my wonderful experience with as many friends as possible. Officially a Loyal Customer & Best Regards!"}
{"sentiment":2.5,"text":"My wife and I stayed here when we went to Sydney for the marathon.We turned up early, they organised our baggage to be stored right away. Our room was neat and clean and the location is really good just off George St only a short walk to some good places to eat. The service we experienced was always very good, staff were always helpful whenever we needed something. The room was quiet and we were always able to get a good nights sleep. We had a one bedroom apartment with kitchen facilities, there is a supermarket just across the road so you could easily cook for yourself if you wanted too. Overall, one of the better places I have stayed in Sydney. I would recommend it."}
{"sentiment":-1.5,"text":"We have 3 couples traveling together to Vegas booked with MGM for 3 rooms 3 nights of stay, thinking we are going to have a blast because you know it is VEGAS and MGM is such a huge prestige hotel for many many years... however not this time!!! Let me cut the story short. First, It took us more than 45 minutes to check-in and the girl who helped us at the front desk charged us more than what we originally quoted. Yes I understand it is holiday peak season but 45 minutes check in for a 5 stars hotel at Vegas is not acceptable especially with confusion of price of the room charge! Secondly, we head out our rooms at 930am and returned at 430pm, housekeeping has not touch a thing at all in all 3 rooms. We ran out of towels and shampoos. The second day, finally we have housekeeping service, but they forgot to refill the emptied shampoo and lotion. Amazing!!! One of the manager wanted to compensate us by promising sending a bottle of champagne and some strawberries dipped chocolate. At the end no strawberry nor chocolate. Champagne is replaced by some cheap Sparkling wine ?! We were given 2 glasses out of 6 people and it took 20 minutes for housekeeping to bring us 4 more water glasses?! Interesting. Lastly there's no hot water or i should have correct myself, in order to shower with lukewarm water, please give yourself enough time to run your tap for good 5 minutes first, before you step in the tub. We've stayed in MGM Signature 2 years ago and that was a great experience. However, this time none of our six travel buddies will come back to this hotel. Shamed"}
{"sentiment":1.5,"text":"We stayed at Bally's December 6th through 9th 2007. I had never stayed there in my prior visits to Las Vegas, so I did not know what to expect. We found the stay pleasant and the rooms nice and comfortable. The housekeeping staff did a good job in keeping th room clean. All in all, it was a good stay in a very good location, with an indoor connection to the Paris Hotel and Casino (with the best breakfast buffet in Las Vegas) and a monorail stop in the rear of the hotel. I would recommend Bally's for a stay, it is not nearly as expensive as some of the newer Hotels in Las Vegas."}
{"sentiment":2.5,"text":"I just spent the weekend of Oct. 21-23 at this Hampton Inn. It was great! I last stayed here one year ago and thought it was great then too. The front desk staff are EXTREMELY helpful and go out of their way to assist the guests. I was able to check in early, about 11:00. The room was always cleaned by my return each day (noonish). I stayed in a clean/fresh looking room which was quite large. It had both a king & pullout sleeper sofa plus a mini fridge/microwave. The breakfast was good, the view of The Strip was great, the location to The Strip was 10-15 minutes away with a wide variety of restaurants nearby too. The price was low for so much!"}
{"sentiment":0.5,"text":"we have stayed at this hotel for 2days in 2007 and 2008,visiting wimbledon tennis championships. value for money was our theme,and this hotel provides that. rooms are clean and tidy but a bit dated,and the breakfast is a bit of a free for all,with long bench tables and \"help you self\". reminded me of the army mess,but nevertheless the food is ok,including the cooked breakfast. location is good,with plenty of parking space at the hotel. short walk to bus and train links to cental london. in short,you will have a job to find anywhere of this decent quality for the price.[we paid 30 a night each]"}
{"sentiment":2.5,"text":"My husband and I traveled the coast along Rte 1 for a week. We stayed in 5 hotels along the way and this was definitely our favorite. We stayed in the Aruba Room ($99 a night). The room is small but the bathroom is gigantic. There is a whilpool tub, which felt great after a long day of walking around. The room has a small fridge, micro, and coffee maker. They even give you a couple of plates and silverware, tons of teas, hot chocolate, coffee, and paper towels. Free, on street parking. We did not have a problem parking right in front of the gate either night. The Aruba room is in the back so it was very quiet. Loved the breakfast. one morning, we had it delivered in less than 10 minutes, the other day we were a little disappointed it took a little over a half hour. You get one of 3 kinds of juice (a pretty good size glass) and can choose cereal and/or pastries (warm) in a basket. We ate on the patio both mornings while planning our day. Would go back in a heartbeat."}
{"sentiment":0.5,"text":"I stayed here as part of a business trip, so I am always looking for somewhere that has good transport access, has good Wifi and a decent restaurant / bar near by. This hotel, did all that. The staff are very friendly and helpful and the place is very clean. The only downside was the bed linen and bath towels. They were both as old as myself and were as thin as paper. the same went for the pillows. On a positive, the breakfast is fantastic (on a Rome standard). they provide a full continental buffet and not just a few typical cornettos. There is a bar next door which is very good and the place is just behind Ostiense Train station making it very handy. The area itself is average for Rome but if you can, there are some great local restaurants down the side streets. Will I go back.......yes!"}
{"sentiment":2.5,"text":"I've stayed at this hotel a few dozen times over the last several years and have always had great experiences. While I am not always able to stay at this hotel (often booked solid) when I visit Mexico City, it is my favorite in the Polanco area. As other reviewers have noted, this is a boutique hotel - it looks just like a big house, while very small for a hotel. If you haven't been before you will probably pass it a few times before you realize it is the hotel. It's great place to stay if you are interested in a smaller hotel with more character (compared to rooms in larger chains that all seem bland and the same) and personal service. It's a smaller, quiet hotel. The bar/restaurant/lounge area is great for discussing business over drinks or a private romantic dinner (dinner at the restaurant is surprisingly nice) or if you are plain too tired from work meetings to go out. To be fair, toward the end of the year some companies will throw parties there - but I haven't had problems with noise in my room at night. And if the bar/lounge area is busy, they do have a meeting room available. It pays to ask ahead - whether you are planning a business meeting or a romantic getaway. For an upcoming trip, I'm planning to have a prep meeting with some business partners and asked if at that time there would be any events or if that area would otherwise be busy or inappropriate for a meeting - the manager said no events were expected, but also reserved the meeting room for us \"just in case\". On another trip a few years ago, I brought my wife to celebrate our anniversary. I explained I wanted to do something romantic and the manager discussed some options and prices. When we arrived, the room was filled with flowers and there was a bottle of champagne on ice, as planned - it was a great romantic getaway. What this hotel is not is a big hotel with a gym and an active lobby bar where you can meet people, where you get points/miles for your stay, etc.. If you're a big hotel person, this hotel may not be for you. A nice feature of the hotel is the drivers - different from some larger hotels, I've never had to wait for a taxi, even at rush hour. And the hotel taxis are competent and trustworthy. On a few occasions, I've arranged for the taxi to meet me with my luggage at the company where I am having meetings and take me directly to the airport. This allows me to meet for longer with my customers without having to lug all my luggage with me to the meeting. Before my last stay (July 2011), I checked out the reviews and was worried by the number of posts mentioning problems due to the new management. I can't speak to the problems that other people had and I'm not saying they didn't happen, but in my stay, I enjoyed the same excellent service I've always had at this hotel. The management and staff really seem to take pleasure in offering a great experience. While I think Mexico, in general is excellent at customer service, this hotel takes it to another level in my experience. I wondered if maybe I get better service because I've been a regular customer over a long time and speak Spanish, but on my last trip a non-Spanish speaking colleague joined me for his first trip to Mexico and he had no problems. My colleague ended up forgetting his credit card at check out and when we called several hours later, the hotel manager was relieved that we called and immediately sent a hotel taxi to bring us the card (sealed in an envelope and obviously we paid the taxi's fare). Obviously, with the kitchen and the home feel, this hotel is great for longer stays. Several years ago, I stayed at the hotel for a period of 2 weeks and it was great. While I didn't cook, the kitchen and refrigerator came in handy for storing and reheating left overs - especially as I worked a few all nighters in that period. Any hour of the night, you can get pretty much anything you need: a coca cola, an espresso, a pot of coffee, a shot of tequila,etc. Highly recommended."}
{"sentiment":1.5,"text":"i stayed for 2weeks, 30thsept to14th oct with my husband, unfortunately not the best holiday due to the weather and illness, however nothing to do with the hotel ,firstly the room we were given was very spacious and immaculately cleaned, flowers and animals made daily we had a 2nd floor room facing the fountains and swimming pool definately worth paying the extra for this. beach kept clean, plenty of sunbeds,nice touch the waiters bring you a selection of drinks down on to the beach, hammocks amongst the palm trees to protect you from the sun unfortunately we didnt get to see much sun, on the downside the current in the water can be quite strong at times and quite a steep incline to get into the water restaurants the food in the main buffet was excellent, choice was fantastic everyones needs catered for, the waiters are very attentive never had to wait for a table we prefferred to sit outside only downside a lot of people smoke as their is no smoking ban there, only went to the steakhouse as we enjoyed the variety on offer in the main restaurant. bar lobby bar,again excellent service, hiran looked after us never had an empty glass ,all spirits are well known brands a good choice of cocktails,piano player excellent as was the guy who played the flute. overall enjoyed the holiday,no complaints about the hotel, weather wasnt the best dont think i would return, to many other places to visit thats the only reason"}
{"sentiment":0.5,"text":"Good place to stay, with standard services, dont expect much."}
{"sentiment":-0.5,"text":"My husband and I took my mother on vacation to Seattle. I knew before I booked the room that this hotel isn't fancy, and I was fine with that. However, on the night we stayed, the bar underneath the hotel had karaoke until 2 a.m. and none of us could sleep. I was angry about this because when I called the hotel before I booked the room, I specifically asked them if this would be a place where my 65 year old mother would feel comfortable, and I was assured that she would be--I feel that they were obligated to let us know about the noisy bar, because this is obviously a regular thing. Also, when we called down about the music, the man at the front desk said wearily that he would \"look into it,\" but he never tried or called us back. Also, I love historic hotels, but this one has no character. There isn't any interpretive information, and it is dark and dingy. All of this being said, it is located only two blocks from Pike Place Market, so it is convenient. But for $160? This place definitely isn't worth it."}
{"sentiment":2.5,"text":"HI, My Granddaughter and I stayed in the Hotel Du Cadran in Pa;ris for a week in August this year. We had a great time and found this hotel on Trip Advisor after reading the reviews. Paris is huge and trying to find a good place to stay is a challenge as there are so many hotels in 20 different areas. We decided on this Hotel because it was close to the Eiffel Tower, the bus lines and the Metro. When we go back we will stay there again. It; is in the best neighborhood, Rue Cler. There are cafes, pastry shops, grocery store, etc. within easy walking distance. The front desk staff was so helpful getting us from here to there on numerous occssions. We took alot of busses as I would rather be above ground and see the sights. They always got us where we were going and back home again by providing the bus numbers in both directions and it worked every time~! This is a small Boutique Hotel and the rooms are small as are all the rooms in Paris. This was not a problem. The beds were very comfortable, the best I've ever had when traveling. They actually have Duvet's on the beds and the best pillows. The bathroom is small also but has everything you need. To make your trip easier, please take converters and adaptor plugs, you need the long round adaptor plugs. (To use the Blow dryer you need to hold down the blue button the whole time you are drying your hair ) There isn't a restaurant here but they do offer a breakfast buffet in a cute spot in the basement . We didn't eat there as there are so many places around there to try. Hope this review helps and we had a great time in Paris and a great time at this Hotel."}
{"sentiment":2.5,"text":"This hotel was just 1/4 block from the Pompidou. Makes it easy when you're staying by such a visible landmark, as you just head that direction. 1 block from a minor Metro station, about 5 blocks from Hotel de Ville Metro stop. Our room is nice; #4, like we had seen discussed on TA. This is the room down a few stairs, and has a little patio/garden. The patio made the room just perfect; it was airy, bright, and cheery, surrounded by a patio with green plants, a table and chairs. The room is actually pretty roomy, and the bathroom was newly tiled, new fixtures etc. 2 closets, no drawers, but bed seemed firm. As usual, too few plugs, glad I brought my power strip + extension cord! There's wireless internet available in a little lounge by the lobby, it's slow, but works. They have a computer available, or use your own. We didn't eat breakfast at the hotel; but there are bakeries within a block."}
{"sentiment":1.5,"text":"I found this hotel on Booking.com, and reserved a room due to the popularity ranking. I'd forgotten that the Eiffel Tower which is a nearby attraction is a bit far from most of the other key tourist destinations, but I got a three day Metro pass, and found that I was only 5-15 minutes via Metro from even the further destinations like Montmartre. There is a station just around the corner that services 3 lines, so I made a lot of trips to tourist destinations and didn't have to connect. I had a lovely, hip room on the top floor with a window in the bathroom and the bedroom, so I enjoyed the light-filled ambience of my smallish room. Toilet was separated from the bath/sink in a separate room within my guest room, which seemed a bit strange, but not a big deal. Reception staff were extremely perky, knowledgeable, and enthusiastic about helping me plan out my days. Breakfast buffet which was a supplemental 16 Euros was delicious and substantial."}
{"sentiment":1.5,"text":"Great Stay at the Muse Just back from the Muse from a 3 night stay. We were in a newly renovated room and didn't have any problems (such as rodents) as the poster mentioned below. I don't know how the rooms looked before, but there is a bust on the table, dark black furniture, chaise and large plasma tv in the renovated rooms. I found the hotel front desk staff to be friendly and professional for the duration of our stay. The manager sent up a complimentary cheese plate bottled water on the first night with a note, then fruit water for the other nights. There is wine in the evening and coffee/tea in the morning. I never got up early enough for tea though. I didn't have any problems with the bellman and in fact, they flagged a taxi for me on the last day of our stay. My only negative would be that the elevators hallways were a bit hot, that's about it. We didn't use room service or the mini bar, but we never do as both are always super expensive no matter what hotel (IMO).I would definitely stay here again!"}
{"sentiment":2.5,"text":"This is a well run hotel! Everything was first class. Check-in was a breeze and the front desk agent, Susie, was polite, efficient and knowledgeable. The room was quite nice and extremely clean. The bed was comfortable and the LCD TV was a nice bonus. The hotel is located just a few minutes from the airport and the shuttle ran every twenty minutes, right on the button and the drivers (for my flight out and return flight) were friendly and professional. Hotels like this one make my frequent travels much more bearable - thank you!"}
{"sentiment":1.5,"text":"This hotel is laid out in a park style with a number of buildings making up the hotel. The grounds had lovely landscaping, with birds of paradise surrounded by a low purple flower. The lawns are rolling and well maintained. We were cheerfully greeted as we pulled up to the front of the location. We were greeted a second time by a bellhop as we entered the lobby. The desk hostess continued the warm welcome. We had booked two rooms online using a discount website. The hostess told us the hotel had given us adjoining rooms. One room had a king size bed while the other had two queens. Because we were traveling with another couple we asked if we could have two rooms with king size beds. Even though we used the discounted website, the hostess cheerfully changed our rooms and quickly reassigned us two king size rooms. One room overlooked the freeway while the other one overlooked the bay. The room overlooking the freeway had several minor issues. The paint in the room was chipped just above the desk. The carpet was pulling back and frayed where it met the tile. The cold water did not work at the sink. The room was large and very comfortable overall. The other room had a nice view of the bay with no issues of which to speak. Both rooms were reasonably clean, with some dusting issues. Besides the wear in places, the other drawback was the $32 per night self parking fee. The hotel was about one mile from SeaWorld, two miles from Old Town, seven miles from Petco Park. This is the type of hotel where you bring the family for a family vacation. We didn't have any time to make use of most of the amenities but everything looked inviting."}
{"sentiment":1.5,"text":"Spent a night at this hotel during a weekend getaway. Got a fantastic deal ($75/night) by bidding on priceline a few weeks in advance. Had been advised previously that street parking is FREE on weekends in Downtown Seattle. Found a spot near the hotel when we checked in on Saturday evening and left the car there all day Sunday while we shopped and explored. This really is the ideal location for tourists and shoppers as Pike Place, Nordstrom, Barneys, Pacific Place, etc are all within walking distance. Only minor downside was that the two \"oversized\" double beds were not oversized at all and a little firmer than we like. But overall, this is a fabulous hotel and our new favorite for Downtown Seattle!"}
{"sentiment":-0.5,"text":"Scared Off by the Lobby and the Management I set up a group reservation at this hotel for visitors, sight unseen, with a very friendly and helpful salesperson. I had stayed in other Comfort Suites that were spotlessly clean, so expected the same standard.I later had time to visit the hotel and was disgusted by the lobby. There was a powerful bad odor covered up by sickly sweet air freshener, the lobby furniture had stains, and there were stains on the ceiling. It looked totally dingy. The manager then told us that he would not honor our US government issued tax exemption ID, claiming he did not have to accept it. Our attorney thought differently, but rather than argue, I decided I did not have to put our guests in such a dingy hotel.They are now going to stay at the Royal Sonesta, where the service is impeccable. The Royal Sonesta rack rates are high, but during off season (summer), it is possible to negotiate great rates."}
{"sentiment":-1.5,"text":"first the hotel have no reception, the images are misleading and the pluming system was not working, so i moved to an attic room with no shades, so i used to wake up with the early morning light, and while i was leaving there was no one at the reception to check me out, its a very poor hotel, avoid."}
{"sentiment":2.5,"text":"We had a fantastic three days with our 3 year old son. The staff were amazing, always ready to offer assistance in any way, and exceptionally kind to our son - ey even cut a coconut from the tree just for him, and left little presents like a decorated cookie in the room for him. The room was enormous and the bathroom with double showers was very modern. I think that the food was of an extremely high standard. Certainly expensive, but also creative and interesting. The beach was perfect and much nicer than at the other hotels on the same stretch (Rosewood and Fairmont) because the Mandarin has a pool on an upper level, and so the guests are not all crowded into one place. I cannot recommend the place highly enough and will definitely return. I have seen a few mixed reviews on this site and really think that they seem incongruous with e great experience that we had"}
{"sentiment":-0.5,"text":"I honestly would have been better off staying at a hostel like my friend and I initially wanted to. When we checked in the room was not what we reserved, but the location was great so we over looked it. On and off through our stay the toilet stopped working, the shower was broken and our fan broke. When we asked if they would fix it..they blamed the broken fan on us and said it was fine, it's cold out side and you are leaving tomorrow so you don't need a fan. Two of the men behind the desk were decent, but one of them was just horrible!"}
{"sentiment":0.5,"text":"Spent 4 nights here in one of the smaller but newly refurbished rooms. As others have said, the location can not be beat. Very close to the metro, on the Rambla, a 5 minute walk from the airport bus stop at Placa Catalunya. Really, a tourist triple crown. Room was small but very comfortable, staff were uniformly courteous but there were enough issues that made a 5 star hotel a 3 star experience. Air conditioning was not strong enough to cool the room, and I heard another guest complaining that the two rooms he was given had the same issue. Lucily my room was in a quiet enough location that I could crack the window, but since the hotel felt the need for double glazing, noice could be a problem. Listed check in time is 1400, at 1545 they did not have a room for me as a member with status in the SPG program and I had checked in at 1000, so there was notice. Only 1 concierge on duty at all times which is definately not enough during prime time. My room key stopped working and a clerk who did not know me gave me a new key without checking my identity, which is a real problem in a big city hotel. Room was not as clean as it could be although I would have to admit I could rate it adequate. On the plus side, sheets, towels and bathroom amenities were very good. Shower was excellent, bill was correct the first time. All in all, the hotel is good but could be much better."}
{"sentiment":1.5,"text":"After reading a lot of negative reviews I was worried what Sandos Caracol would be like!! Turned out those people obviously liked to moan about the smallest of things!! I had emailed before we left and requested a room near the adult pool as I heard these were generally quiet. We were allocated a room on the ground floor in Block 15 which was great. They had also left us a fruit bowl and a bottle of fizz! The room was the most basic they had im guessing but had everything we needed and was clean. There were always a few mossies in their in the evening which had flown in when the maid had cleaned. But before we went out for dinner it was our mission to swat them all! I didnt find the mossies a problem really, i used repellant each evening and only got about 3 bites the whole time i was there! Never had a problem during daylight hours. Maids and mini bar guy did a good job. I think the mini bar was restocked every other day but sometimes it was everyday! I thought the buffets and food was great and always found something to eat (too much really!!) 3 courses for every mealtime!! lol Cocktails were great too. We either hung out by the adult pool or the beach as we don't really like the activity pool but we would have a look every now and then (especially on a wednesday). Beach was beautiful, we had to save seats if we wanted some shade but never too early. We put our towels down about 9am but i guess it was a quiet time for the hotel. One of the days we were there a crocodile appeared in the water!! It was quite fun watching everyone running around. It was dealt with promptly and the staff removed the croc and took him back to where he came from! I dont think they are usually just swimming around in the sea!! We swam in the cenote but didn't really think much of it as it had A LOT of algae floating around which i didnt like! Great to see all the wildlife and the raccoons were very entertaining especially at the Brazilian restarant. Watch out for your bread roll if your table is near the pool side!!!! We made our a la carte reservations the same day we arrived so had no problems making a booking. I cant think of anything going wrong at all really?! If anyone has any questions just send me a message and i'll do my best to answer!!"}
{"sentiment":1.5,"text":"While on business I stayed at this hotel. While the room was pretty small (but they all are in NYC) I was very comfortable. The hotel is in a great location close to several subway stations and a short walk to Times Square."}
{"sentiment":2.5,"text":"This is a comfortable hotel with friendly, helpful staff. The guy on reception when we arrived helped us with our bags and accompanied us in our car to the parking, which would otherwise have been difficult to locate. On arrival keep an eye out for the small awning, as the location is not obvious and we drove past it the first time. The room was quite large with good aircon, a big comfy bed, tv, fridge, cooker, sink, microwave, kettle, coffee maker etc. There was a decent sized bathroom with a good shower. It was right next to reception, but that wasn't a problem and we didn't experience any noise. It was a 10 minute walk to the city centre and other areas were easily accessible on the m copyright tro (4-5 minutes walk to Place des Arts). There was a store just down the block with a good choice of food and drinks. The staircase was long and steep (no elevator) which didn't bother us but might if you struggle on stairs. Whilst the free parking was a welcome service it was located at the end of a seedy alley populated by drunks - again it didn't really bother us as we left the car there for the whole stay, but it's not the type of place to go late at night. Still these things exist in all big cities, and in truth it didn't detract at all from our stay. So, overall we enjoyed our stay at Parc Suites - a comfortable, friendly, well-located place to stay for exploring Montr copyright al."}
{"sentiment":-0.5,"text":"Don't stay in the Masquerade Tower , any floor below the Voodoo lounge will be treated to the music and pounding from 10 pm until 2 am. You may get a dirt cheap deal to stay there, but they charge you 22 bucks a day for the fitness center which has nothing special in it, they charge you 15 bucks for the internet, they charge you 10 bucks to stay in a room with a view. Toilets don't work, have to flush at least 3 times. Rooms need work,they said they wer remodelled, they don't vaccuum for at least 3 or 4 days in the room. Shuttles to the strip are availbale but almost impossible to get on since they only go every 30 minutes have only 2 vans, lines are very long to wait, just take a cab. Meals way too pricey for the kind of place it is. Pools are just ok, have 4 of them but play different music at each one so it backfires."}
{"sentiment":0.5,"text":"Too far from everything. Expensive restaurants with bad service. Room was nice and the maid service was good. I stayed here because my conference took place here, but otherwise would not stay because the lack of choice of restaurants and being far from the main attractions."}
{"sentiment":2.5,"text":"Beautiful suites. Gorgeous lobby and casino. The grand canal and shops are a nice touch. Good inexpensive food court in addition to fancy restaurants."}
{"sentiment":1.5,"text":"I booked this hotel after the reviews on here and have to say the hotel 'grew on me' over our stay. As you will note from other reviews, this is not a large hotel with a sign outside and flashy entrance, It is basically one floor in an apartment block which has been converted into hotel rooms with a reception in the middle. But the apartment block itself is a quaint old block with huge wooden doors and a pretty spiral staircase and seems to be made up mainly of offices apart from the hotel. Make sure you take specific directions with you as the street numbering is very confusing. Once inside it is a well looked after hotel with antique style furniture rather than a modern look but this fits in well with the style of the rooms. Our only gripe was that the first room we were given had clearly not been cleaned from the last occupant - which we realise when we went to get showered and there were dirty towels on the floor in the bathroom .However, when we pointed this out we were quickly moved into another room which was actually bigger and nicer than the first. Plenty of space, high ceilings and decent size bathroom. Our room overlooked the main road so I could imagine that those sensitive to noise might find it a little noisy but we had no trouble sleeping in the massive and very comfortable bed. There was plenty of hotwater, blankets and the room was warm enough given it was still quite cold. Location wise it is within walking distance of the vatican city but also very close to the metro line A which enables you to get around most of the city very easily. At night you would need to get a cab home as the metro closes a little early. We paid 315 euros for 3 nights which included breakfast. The thing that put this hotel a step above others in this category was that no matter what time of day or night you came in, they were happy to see you. When we came out for breakfast at 11am they were happy to serve us. When we were checking out and mentioned that it was my boyfriends birthday the receptionist ran exitedly into the bar area and gave us a free bottle of wine to take home with us. summary - hotel good, rooms good, price good and staff exceptional"}
{"sentiment":2.5,"text":"We have stayed here a couple of times in the past. We both like the location and the Hotel. Excellent base for the museums, (out the front door, cross the road and you're there). OK, the Hotel is not enormous, but because of this, the service is much more personal. The Manager, a guy called James is thoroughly charming and his team couldn't do enough for us. The breakfast is simple, no heart clogging English Breakfast, which was great. The room we had (at the front) was lovely. Admittedly not the biggest room, but spotless and very well maintained. My only issue? The Minibar. Placed in a corner, did someone steal the cabinet it should fit in? Overall, a great place with a good location and nice staff."}
{"sentiment":-0.5,"text":"The location of this hotel is great but in a very very in expensive area. My tip would be to check out further a field for your evening meals unless you want to pay through the nose for O.K food. Our room also smelt of smoke and this is a none smoking hotel. We did manage to change rooms but only after the staff questioned us quite abruptly on if we had touched anthing in the room. With this said, we had a great stay, breakfast basic but adiquate, clean room and bathroom and gondala's are just outside for a trip around the area."}
{"sentiment":-0.5,"text":"I booked this hotel last minute on the internet. The hotel location is OK. The location itself is not that great, right next to a car dealer and with suspicious people behind the building, but it is a 10 minute walk to the downtown center. Once I checked in, the first thing I noticed was a hotel worker arguing with a man who parked his SUV right infront of the lobby. The parking was very cramped and I could not find a parking spot in the front or the back without waiting a few minutes. I was greeted inside by an empty reception desk and a run-down lobby. Once I rang the bell, a young teen in white socks came out of a door behind the reception, where I could hear rock music. He did not know that much about the city, but he did offer us a travel brochure. Out room was on the 2nd floor, (it was the one with the large balcony in the front). Probably the best thing about the room was the large balcony, that had just a view on the road. The carpets were stained and the matresses were hard, but the bathroom looked pretty new. An average Travelodge I guess. But my worst impression came on my first night when I entered my floor. In the hallways, there were suspicious people looking at me and candy wrappers all around the floor. This was the case most nights. I will not stay here again, and I will make sure to book a better hotel like the Ramada or Warwick, ahead of time."}
{"sentiment":1.5,"text":"We traveled to Kissimmee, Fl and found this hotel and we are glad we did. The front desk service was very polite and very helpful to us they knew where everything was which is helpful for lost people. The overall hotel is great, some construction, the new owner apologized and explained which is awesome! We are traveling back to florida again and we will stay here again!"}
{"sentiment":0.5,"text":"This was our first time in Key West and we booked this motel based on the reviews on this website. It was exactly as described. We had four adults sharing one room and felt that we had plenty of room to spread out. The extra sink outside of the bathroom was a real plus! The pool water was very warm which was nice when the outside temp was right around 70 (a little cooler than normal). If you don't mind walking a bit then everything was very convenient. It was a nice walk to Mallory Square. The continental breakfast was below average but adequate enough to start the day (we are more lunch and dinner people.) We had the best meal of our 4-day stay at Abbondanza's which was right down the street. It was plentiful and reasonably priced for this town. We will probably return some day and will most likely stay at this motel again. GO STEELERS!!"}
{"sentiment":2.5,"text":"The perfect beach for the perfect holiday... We booked this hotel on teletext holidays and got a pretty good deal compared to Airtours.Myself, boyfriend (both aged 22) and my parents stayed at the hotel for 2 weeks from the 17th September. All of us had a brillant time and would, without a doubt go back. We had paid the extra to get the sea view rooms and were not disappointed. We were on the ground floor (rooms 5014 and 5019) rooms. Looking into the standard rooms we had a far bigger room, with the room including a mini sitting room (which we didn't really need). From the room, I would say we were about 10m from the sea - perfect when waking up in the morning and opening your curtains - you felt that you were on a maladives island! The rooms were a little basic, however suited the purpose of sleeping! Reading other reviews, and the complaints about the toilets - we didn't have a problem!The food was brillant and throughout the 2 weeks we didn't get bored or struggle finding things to eat. We have stayed in a lot of AI before and I have to say the buffet was the best. The stir fry station was yummy with you being able to choice how much and what you wanted. The pasta station was also the same. Some days the roast station the meat was a bit tough - but the turkey was brill. We went to both al carte resturants, however felt the sea food resturant was a waste of time. The italian was superb, with the best pizza's and lasagne I've tasted in a long time - so good that we went here 3 times!We didn't spend much time around the pool however it was always busy with little children with the childrens pool well sheltered with palm trees. Most of our time was spent on the beach. Our spot of beach was by far the best bit of beach! The sea was that lovely blue colour, some days it was slightly cloudy so snorkeling was hard but most of the time we saw lovely coloured fish. You don't need to take your snorkels as you can get them from the watersports station for an hr each day for free as well as flippers. Also we took bread rolls out and you got soooo many fish eating from you :-)We did two trips - the trip to the Island and the caribbean festival. The Island trip was good, the sea was a lovely blue however we were disappointed with the sea as there was huge bits of coral near the edge so it made it difficult to get in and out. On the way back we did the starfish bit. It was interesting to see them, however we only found a couple so were led slightly astray on seeing the hundreds which we were promised. This trip took all day where we were picked up at 7am and didn't get back till gone 6pm with a good 1hr30min drive to the port. The caribbean festival was brillant. First stop was a coral reef followed by a swim with sharks and stingrays. The staff on the boat did a fantastic job and we would do it again. In terms of shopping you won't find a lot apart from the usual tourist bits. We found the lamire (blue stone) very over priced so you have to haggle a far bit. Your best bet would be to get the brugal rum. All in all we had a brill holiday, and without a doubt would go back in a flash - we landed in Gatwick and wanted the plane to turn around!"}
{"sentiment":-1.5,"text":"So disappointed in this hotel the service was appaling. We arrived late on a Saturday night and headed to the bar for a drink the bar staff could not have been ruder. We ordered drinks and they lean over the poker machines to see how much your gambling before they decide to serve you. The barman told us ther was no cocktail menus when asked and demanded $12 for 2 drinks before he would pour them. Atrocious! Then the next day the manager after we had complained offered a comp bottle of champagne for the hassle (rude service, no guest service info in room, no mini bar and no tea and coffee making facilities and the room was not as pictured on the website). The 'calfornian' champagne arrived (disgusting) and we tried to order a hollywood movie from the tv at 2.00am as we were jet lagged we could nt rang the front desk and were told we would have to come down and produce id and a credit card before they would activate it..... We hiked and I mean hiked we could nt have been any further from reception duly handed in the necessary and hiked back only to find we still could nt orde the movie and it took two more calls to the desk before it was complete. We checked out after 3 nights (we were supposed to there for 7) and demanded a refund for the nights we didnt used which was agreed by the manager but to date we are still waiting. This hotel is all bout your dollar and to ship you in and ship you out (excuse the pun) book a good hotel like the bellagio or the Venetian and give this a wide bearth. Dark dingy and dated the only good thing about this hotel was the coffee shop restaurant open 24 hrs that is it."}
{"sentiment":1.5,"text":"My sister and I stayed at the Hotel Brouwer in the Vermeer room in October 2006 for three nights. We highly recommend it. Here are our comments: Pluses: - Friendly people - Cute breakfast room and breakfasts -- great coffee - Elevator - Location, not far from train station, easy walk - comfortable beds and pillows - clean - feel a bit like you are \"back in time\" (which we liked) Minuses (if you think they are): - no TV, but then it is quieter in the building! - somewhat noisy on the street side as the windows are not soundproofed; the Vermeer room had two small windows on the back which we could open for air circulation, while leaving the front windows closed; bring some earplugs if things like this really bother you."}
{"sentiment":0.5,"text":"Hotel was nice and clean. Internet access required payment but was quite poor where we stayed. Outside of that the two-level room for four was good. Convenient location to the usual spots in Venice. Helpful staff. Decent breakfast. Cappuccino was weak."}
{"sentiment":2.5,"text":"It is a fantastic hotel with the nice big clean rooms. The location is also good and shopping malls and metros are easily accessible. The food is brilliant and I really enjoyed the breakfast buffet. If you stay in one of the rooms on the higher floors the view of Singapore is fantastic. The bathrooms are spacious and clean. Whether on business or with family and friends definitely a great place to stay in."}
{"sentiment":1.5,"text":"J'y retourne sans hsiter showReview(20552980, 'full');"}
{"sentiment":1.5,"text":"Excellent htel showReview(12159402, 'full');"}
{"sentiment":0.5,"text":"Nothing to write home about, but it was a decent room for the price. Clean, comfortable, the breakfast was so so. Off the beaten path, which could be a good or bad thing depending on your preference."}
{"sentiment":2.5,"text":"Was travelling to NY for 3 nights to attend Allman Brothers 40th Anniversary gig, and wanted a good value hotel. I certainly found it in the Helmsley. Although most of the customers seemed to buisness men, everyone was treated with the same care and attention from the moment the taxi dropped us off. I had read a couple of negative reviews, but in all honesty, do you really go to New York to have a working TV in your room? Get out there and see the place! The room was a great size, comfortable bed, and I had requested a room around the middle floor region due to my partners fear of heights and this was honoured. The room was tidied and cleaned every day, and complimentary toiletries replaced. Location, a couple of blocks from Grand Central, pick up points for the Airport express and a great breakfast to be had at Pershing Square diner."}
{"sentiment":1.5,"text":"Overall we had a good time. In the past, it was 1st class all the way. Wyndham sold their interest about 2 months ago. I agree with previous posts that many rooms need to be redone. My room was certainly nice, but some furnature had stains. My resturant reservation for Stingrays was lost one night and this caused a major problem. The manager stated that this happens \"often\" and I should have booked directly with the resturant. He had many empty tables but would not accomadate my party. I ate at Ballyhoos, which is an outdoor bar/resturant right in front of Stingrays. Stingrays tables were empty for 1 1/2 hrs. The concierge stated that since the program was updated for reservations some get lost. The resturant managers are supposed to get a print out every night and check it against their list. While I was talking to the Concierge, another guest told me that I didn't miss out. The portions were tiny at Stingrays. Everything else was fine."}
{"sentiment":2.5,"text":"I celebrated my 30th wedding anniversary at the Ritz Carlton, in Phoenix. From the first time I pulled into the hotel , to the day I left, I was greated with the most amazing staff I have ever seen. The hotel was elegant, quiet and a very good location in Phoenix. It is less than 20 minutes from the airport . Across the street is The Biltmore shopping area with great shops and fine restaurants. At the hotel, the Bistro restaurant, all their food is provided by local markets and is so fresh and excellent menu choices. The standard rooms are large, clean, and the beds are very comfortable. If you get a chance to be in a club level room, make sure you get a chance to take advantage of the services provided. They have a wonderful host and she will do anything to make your trip very enjoyable from suggestions to restaurants , to hiking or to day trips. The pool is rather small located on the second floor, but it is heated in the evenings in the winter time and both the pool and the health facility is open 24 hours a day . I did not get a chance to use the spa facilities, but I heard they are very good as well. I am a worldwide traveler and honorably suggest this property of choice in Phoenix, Arizona."}
{"sentiment":-1.5,"text":"We booked the hotel for our wedding. Being North America's only 4* Chinese Restaurant/Hotel Venue for weddings, we expected a whole lot more for the money that we spent above and beyond the cost at other venues. Here is our review of the hotel 1. We were extremely dissatisfied with the level of service we (my family and friends) were given with respect to the hotel rooms. All of our guests had difficulties in obtaining their rooms in a timely manner. Moreover, upon receiving their rooms, they were extremely tiny and unsuitable. My brother was offered a smoking room for him, his pregnant wife and two children, which to me, is unacceptable. Upon declining this room, he was offered a really tiny queen size bed (apparently more like a double) for the 4 of them to sleep on. At this point, he was frustrated, as his wife was extremely stressed and physically suffering (her feet and legs were swelling due to the stress of the room situation and heat). Consequently, he accepted this room to allow his wife to relax her feet and legs. In my opinion, this is not acceptable. That night, they checked out at 3am because his wife had contractions. After spending a night in the hospital, it turns out that the contractions were caused by stress - in my opinion it was very likely that the accommodations at the Metropolitan Hotel greatly caused this stress. They were then discharged to go home. Another bridal party member was also offered a smoking room, of which he declined because his fianc copyright e is allergic to the smell of smoke. The entire point of getting a hotel room was for him to relax (i.e. go swimming, etc) while we were out in the limo taking pictures, without having to go home to his North York house during the day. As the room wasn't ready and he had very expensive professional camera equipment on him, he had no other choice but to drive home, drop off the equipment and come back, which totally defeated the purpose of getting the room. Had he had known this would have happened, he would not have booked the room. By the time he got back, the parking lot was full and he had to pay for parking again. Furthermore, the room was extremely small and smelled disgusting - I didn't believe him when he told me, so I checked it out in the morning.. It was not up to standard in my opinion and I did not agree with how the hotel could have put him in that room. Another friend waited all afternoon for her room in the lobby - she was hoping to be able to catch up on some of her medical research she was working on, however she feared that if she did not wait, she would not get a room. I did not find out about any of this until June 8, 2008. Upon discovering the deficiencies in the hotel accommodations, I decided to address the issues with the Front Desk Supervisor. Of all of the hotels that I have stayed in, I have never been spoken to the way he spoke to myself. He told me, \"It's not that your wedding is not important, it's just not a priority. The airlines are a priority.\" As soon as I heard that, I was saddened. The list goes on.............. I expected a lot more from the Metropolitan.. So much for having your wedding at a hotel to convenience your guests.. 2. I was totally disappointed with the level of service at the wedding reception. The food was not adjusted as previously requested at the tasting. The rice was hard as a rock and noodles mushy. The rest of the food was just ok, but you have to expect that for how much you pay. The votive candles went out and were not re-lit and they threw away the rose petals that we bought for the bathroom. I cannot believe that they threw out my wedding cake. As per the contract, they were supposed to cut the cake for all of the guests and serve it. Instead, they cut one slice for the 'Cake Cutting' ceremony and that was it. The rest went to the garbage. As for the sweet table, it was a complete waste. They were kindly asked on 4 occasions to pack up the remaining sweets from Senses (at least 4 cakes and dozens of mini pastries) and they did not, as asked. They did not follow any instructions. Clearly, the Metropolitan did not uphold its' reputation and did not even try to rectify these discrepancies. Can you believe it??? North America's only 4 * Chinese restaurant / venue of its' kind.. Please stay clear of the Metropolitan to stay or for any important event in your life. They are truly unworthy of the business."}
{"sentiment":1.5,"text":"This is our third trip to the Dorado area: one at the old Hyatt Dorado Beach (prior to children) and the last two at the Embassy Suites. As we have two your children (ages 30 months and 9 months), the Embassy Suites again lived up to our expectations. The family had a great time, as my sons loved the pool area and the abundance of other kids. Transportation: As this location is 45 minutes from San Juan without traffic, I would highly recommend renting a car. Also, the restaurants in the hotel are somewhat limited so it allows freedom of choice for dining options. There are major roadways that resemble the US road and street system. The symbols are the same but the language is in Spanish. The speed limits are posted in Miles but everything else follows the metric system. If you can drive in NY, Boston, or Philadelphia rush hour traffic you will be ok on the roads. Location: Dorado is a sleepy ocean town without much nightlife and no casinos at this time. The hotel is in a gated community in the middle of a golf course. Hotel Facilities: Standard Embassy suites room with added bonus of balcony. We were thankfully upgraded to ocean front/view room on top room that had a great view of the small beach and medium sized pool area (pool side bar, restaurant, playground, baby pool, and numerous lounge chairs). The gym is outfitted with new Precor? equipment and does focus on the aerobic stuff with limited barbells. Also, there is a game room and coin laundry in lower level area. The beach is small but really hotel use only as access to the area is limited. The beach is protected but does get rocky about 10 or 15 ft out from shore. Extras: Happy hour 5:30 to 7:30 and free breakfast is a great touch. The breakfast is a great bonus with youngsters. The General Impressions: The staff was very friendly, welcoming and helpful. It is very family friendly resort (small kids). There are area restaurants and stores for food and supplies, as I will admit the restaurants are somewhat weak. As my son is very picky, we utilized the Applebee cent cent s, Langhorne (Bayamon), and Chili cent cent s (near Aricebo) as he seeks familiarity."}
{"sentiment":2.5,"text":"After reading some of the previous reviews on here and seeing the downloadable brochure picture we were a little worried about what to expect when we got there. First of all, may I just say that the brochure picture doesn't do this hotel justice. The hotel was very clean and tidy. The staff were very friendly and the rooms were adequate in size considering this is New York. And it was in an ideal spot for us as it was in walking distance of Macy's and there were plenty of diners/pubs in walking distance as we fancied more of a fried breakfast as opposed to the free continental breakfast provided. Also nearby to Macy's is a multi-screen cinema called Loews screening all the big named films so we weren't short on things to do at night. As I say, we had an absolutely brilliant stay in NYC and we are hoping to go back again around the same time this year as there is so much more we wanted to see AND we'll be staying here again."}
{"sentiment":2.5,"text":"Sofitel provides you with the BEST location, the BEST suites, and outstanding hotel staff. You will feel like a vip from the moment you arrive. Hotel is new and classy."}
{"sentiment":2.5,"text":"Great weekend at the Sofitel! My husband and I stayed at the Sofitel for two nights Feb 1-Feb 3. We have nothing but great things to say about this hotel. From the moment you are greeted at the door to the time that you leave, the Sofitel staff is there for you. When we arrived on Friday, it was raining and we wanted to walk to lunch, but did not have umbrellas. A staff memeber noticed and went and got umbrellas for us. How cool! The bar le bar is very hip and in demand by the after work crowd. There is a new restaurant Bistro d'Ici in DC that had just opened. We only ate breakfast there, but can highly recommend it. Service was great. The room was very comfy. My husband has trouble sleeping in hotel beds and said that this bed was one of the best he has slept in. As for location, the Sofitel is within walking distance to the White House and the Smithsonion (a bit farther, but doable.) I also like the fact that they had free computers and a printer. This made getting and printing directions very easy. Way to go Sofitel!"}
{"sentiment":1.5,"text":"After I had already decided on staying at the Hotel Adler, I read some of the disappointing reviews and was a little hesitant about staying at the hotel. However, I found all of the negative comments to be 100% false. The hotel was extremely clean and beautiful. The staff was courteous and helpful in all situations. I arrived earlier than I expected. However, the room I requested (one on a high floor) was provided without any wait. When I returned in the afternoon, a large fresh fruit place (along with a message from the manager) was in the room. My room faced the busy street, but with the windows and shutters closed, I did not hear a thing at night. During my entire four night stay, I did not encounter one problem. The hotel is small (only 48 rooms) and if you are looking for an active lobby bar, this is not the place. However, the room was large (queen bed with a large desk, small table and two chairs for a sitting area), and sunny with the windows open. The bathroom was large (altough the counter space was minimal). The hotel is also very convenient to wonderful shopping. I booked directly through their website and found that to be the best price. I highly recommend this hotel for a relaxing, comfortable stay in Madrid."}
{"sentiment":-1.5,"text":"We spent last week in Las Vegas. It was a great experience - except for the evening we spent at Madalay Bay! We stayed at the Palm and loved it. But our visit to Madalay Bay lasted about 45 minutes. At most casino's if you spend $20 at the video poker bar you get a free drink - not at Madalay Bay. I put $20 in the video poker game at the bar and then ordered a Mai Tai. I was not told until after the bartender delivered my drink - that they don't comp Mai Tais. My husband had ordered a Jack and Coke. He was told that since he hadn't put $20 in the machine prior to ordering his drink - that his drink would not be comped (even though he put money in the machine within minutes of ordering his drink). The bartender was also very rude - it took us about 10 minutes to even get his attention to order drinks. So we spent $40 on games and $23 on drinks within 45 minutes. We were so mad that we left the casino!! Prior to leaving the man next to us leaned over and said that Madalay Bay has gotten really stingy about comping drinks. We won't go back!! Just so you know - we had the opposite experience at the Palm - they comped our drinks at the video poker bar and the bartenders were extremely courteous."}
{"sentiment":1.5,"text":"Loved this hotel, brilliant value, large rooms with above average kitchenette and bathrooms kept lovely and clean. Slightly strange beds though...... small and not 100% comfortable. Fab rooftop terrace more than makes up for this, wish I was there now sipping a cold drinky! The lower Queen Anne area seemed very laidback with a good selection of bars and great value places to eat, Racha Noodles in particular. We were very glad we choose to stay here instead of downtown Seattle."}
{"sentiment":1.5,"text":"The Bonaventure Hilton sits located alongside the Marriott, Delta and other upscale, similar properties. It occupies the top two floors of Place Bonaventure making the entrance to the Hotel a bit difficult to find. Although the entrance would appear to be at street level the Hotel itself is 17 floors up via two dedicated elevators. It sounds strange but it's well done and with a touch of class. Parking is conveniently located below the complex and at $17 CA per 24 hour period is priced about $2 more than the lot across the street. Apparently the train station and subway are below but with the pleasant weather we found it enjoyable to walk about the town. Upon exiting the elevator it is a pleasant experience to walk in a glassed hallway between gardens and a wonderful heated outdoor pool. Check-in was speedy and pleasant. We immediately felt right at home by the very professional staff. Although a king bed was not an option on the internet site they happily found one for us, a quiet garden view. We did have to walk down some steps to our level (no problem for us but possibly for some) and were happy to find a room that seemed recently updated and was rather large and fancy. Fresh cookies and tasty chocolates made a nice touch. The modern marble bath, though not large in comparison to the room was huge by NYC or European standards. The bed was extremely comfortable. Heat and A/C were quiet and effective. The windows open. There was a nice wide screen LCD TV. The Wifi was intermittant at best, somewhat of a disappointment, but we managed to get an email check. (There is a wired option). The bar and restaurant (with fixed-price option) were first rate. We walked to the Old City in only 10 minutes, a safe walk even at night. Altogether a hard to beat experience."}
{"sentiment":2.5,"text":"They make me feel very at home, giving very personalized services. They are very helpful during my stay and I really can depend on them giving me nothing but the best assuring services. I will certainly highly recommend to my oversea friends to stay in MBS whenever they come to Singapore! Thumbs up!!"}
{"sentiment":2.5,"text":"Just returned from a fantastic 6 night break in New York - partly thanks to the Hotel QT. What a cool place. Having stayed in many boutique hotels I found most of them to be a disappointment. However, the QT was better than I expected. I had read a couple of negative reviews before I left so wasn't sure what I was going to get. I requested a room high up in the hotel and that's what I got. We were on the 12th floor in room 1205. Nicely layed out room. Bigger than I thought. Huge shower head which made you want to stay in there for hours. Big comfy bed, flatscreen TV, cool magazines and a nice little cushioned seating area by the window. Ok it could have done with a few little extra's such as somewhere to hang your towels, a proper wardrobe door rather than a curtain and some drawers but they aren't essentials. You can get by easily enough without them. The only thing I found slightly odd was the shower and the toilet being in the same little area. They were quite far apart but if you are in the shower and your partner needs the loo it could be a bit tricky. We did however have a sliding divider to close off the shower / toilet room but it might have been better to have the toilet separate. But then to be honest we actually never needed the shower and toilet at the same time so it was fine. Our shower / toilet area also had 2 massive windows which were frosted halfway up. My boyfriend was concerned that people from the neigbouring office blocks would see you showering etc. but I am pretty sure they would have to be at a very strange angle in their office to see you. Plus once the shower is going the glass would steam up anyway and when you were sat down on the loo there's no way anyone could see. And in the whole time I was there I never actually saw any people moving around in the offices anyway. So if I couldn't see them ! Personally I found it really cool to have a shower and be looking out the window with the sun shining through and the sounds of the streets of Manhattan outside. Some friends of ours were in the room opposite us 1206 and their room wasn't as well designed as ours / seemed slightly smaller (even though it was also an E sized room). So I think maybe some people strike more lucky with their room than others. They also seemed to have much more of a ledge around the bed than us as our bed ran width wise along the window and theirs was lengthwise with the headboard backing against the window. So it made it quite difficult to navigate getting out of bed. Lots of young media / fashion types stay here so the bar / pool / sauna area are all very cool in their design. The staff were all wonderful and helped you with anything you needed - restaurant recommendations / directions etc. None of the snobbery or attitude I've experienced with more expensive hotels. In fact on the day we arrived they were having some cake in the bar area for employee of the month and offered us all a slice which was a nice touch. Breakfast could be better given there's so much fantastic food in New York but it's fine for what you pay. And if you don't like breakfast at the hotel then there's always a couple of nice deli's just to the left of the hotel - Cranberries and Dunhills. You couldn't fault the hotel for location either. Literally a minutes walk from Times Square in one direction and a couple of minutes walk in the other direction to lots of the big stores on 5th Avenue. At the end of the day if you are worried about the size of your room when you are in a city like New York then all I can say is get a life! Ah - one final thing I would point out is that when checking out they take the money and then give you the itemised bill. So make sure you ask for a print out before you pay or at least make sure you double check because the room rate we had been quoted / booked wasn't what they charged us. They charged us 50 dollars per night more. Thankfully my boyfriend remembered I had mentioned it was 230 dollars per night not 280 and I had a print out of the reservation confirmation with me. You should remember to do this too. I spoke to them they refunded the difference immediately including the percentage of tax. Thing is when checking in they asked me to sign a slip agreeing the rate of 280. At the time I said it was wrong so I had it amended. However, this was obviously not put onto the computer system."}
{"sentiment":2.5,"text":"I recently stayed at the Hard Rock for a week of fun! The ladies at the concierge desk were great! They made us feel like they really cared that we were having a good time and enjoying ourselves. The valet's outside were excellent! The entire staff made us feel like we have known them for years! The bed OMG that bed and those pillows were so comfortable! The shower was amazing! Beautiful view, great location in the Gaslamp area. thanks everyone for making my vacation great!"}
{"sentiment":1.5,"text":"We recently stayed at the Key Lime Inn and were really pleased with the standard of accommodation. The chalet-type room we had was lovely, very clean and well-looked after. The surrounding areas were also really nice and quaint. It was also only a short walk to Duval Street (where all the action is) and was easily accessible to most areas of interest if you like walking. Key West itself is great, lovely architecture, excellent restaurants and fun bars. We had a wonderful time and would certainly recommend both Key West and the Key Lime Inn."}
{"sentiment":2.5,"text":"ResortQuest at Papakea Resort is total worth it!!...I had booked an ocean view room from Cheaptickets. Before going to Maui, i had called up the hotel and mentioned to them that i am travelling with a kid and would like a good and clean room. I was pleasantly surprised to see the room when i entered. It was just perfect. I stayed in G208, The only the thing between the lanai and ocean was some grass. This room has a perfect clear view of the ocean. The room was clean and had all the facilities needed, including washer dryer and cooking utensils. Whenever we were in the room, we spent majority of the time in the lanai...Having a good lanai is the most important as relaxing in the lanai was the best thing to do and gazing at the ocean. The employees at this hotel were very understanding and courteous. Housekeeping was great and punctual...."}
{"sentiment":2.5,"text":"Food is great if you like traditional Dutch breakfasts. Room was comfortable and clean with 30 channel TV and good shower, but highlight was private balcony with view towards canal. Also mini-fridge and safe extremely useful. Staircase is just as steep as indicated on website. Staff very friendly and especially helpful with baggage storage. Anne Frank Huis very close, as are Koh-I-Noor Indian restaurant, and OPART museum."}
{"sentiment":2.5,"text":"We stayed 4 nights at Springhill and enjoyed ourselves very much. The room was huge, like a suite. There were 2 queen beds, a sofa, which can be turned into a bed if there is a third person, a kitchen counter with sink, coffee maker, fridge and microwave. Bathroom was spacious with the sink and mirror outside. TV was a 40 inch LCD. Everything was modern, clean and new. Free daily breakfast was very substantial, with waffles, yoghurt, oats, cereal, fruits and hot items like bacon, scrambled eggs, roasted potatoes. Free coffee and tea in the lobby throughout the day. Free internet access with printers. Free hourly shuttle to downtown but it is only 20 mins if you walk. Staff was helpful and friendly. All in all a great hotel and value for money as we got it for $80 through bidding at priceline.com."}
{"sentiment":0.5,"text":"We usually stay at one of Disney's Deluxe resorts, but since we had moved to Florida, and were just staying one night for the Mickey's Very Merry Christmas Party, we decided to go to a moderate resort. I have stayed at this resort when it first opened as Dixie Landings and thought (in those days) that it was great. Yes, it is beautiful on the outside and the rooms weren't bad on the inside either, although at the Deluxe resorts, you get, 2 bars of soap, shampoo, conditioner, body wash, and lotion, at this resort, there was just a bottle of combination shampoo and conditioner and one soap, that you had to take from the sink when you wanted to shower. (Disney -- do you really think a guest doesn't notice these things when they are return guests?) Transportation was okay, however, at times Port Orleans-Riverside does have 4 bus stops and at times, it shares a bus route with the French Quarter. If your room is located at the last stop, my advice is that you either walk to or drive to the Main Bus stop. The Food Court used to be the best on Disney property, however, compared with then, now is it is barely adequate. (Disney, you make tons of money, why do you scrimp?) My problem was with checking in. I had booked the room months in advance, requested a ground floor room with a king bed, because I do use a wheelchair. When we checked in, we had been assigned a room on the second floor of Alligator Bayou -- which has no elevator. The front desk cast member told me there were no other rooms available and I had to insist that we can't \"do\" stairs with a wheelchair. It took the front desk manager an hour and half to find us a available room, which was still not ground floor, but at least it was in the Magnolia Bend section, which had an elevator. Needless to say, I was annoyed because we were just there so we wouldn't have to drive home after MVMCP, and at this point, it was getting so late and I didn't want to miss the party. We finally got to our room, after all the winding corridors, dropped off our overnight bag, and drove back to the Main Bus Stop to head over to the Magic Kingdom. Mickey's Christmas Party was great, our third year in a row and I would not hesitate to go back again. However, next time, we will stay at my beloved Polynesian and pay the extra money, rather than deal with this hotel or another moderate. I would however, choose this hotel rather than one of the Value or staying off property."}
{"sentiment":2.5,"text":"As the title says, atrium would always the plus point for a hotel especially you are staying on the top floor. Hotel staff are very helpful and kind. We were asking for 2 single bed room upon our arrival (around late evening) and they'd already run out of rooms of that kind. So, they upgraded our room to a suite, haha:-) it is always pleasant welcome if a hotel can really offer you a good room in the right moment (specially you need good sleep after long haul flight)! nice city view too!"}
{"sentiment":2.5,"text":"Great hotel with perfect location Music at the pool"}
{"sentiment":1.5,"text":"Just back from 5 nights at MGV. Our group was 2 fiftysomethings, 3 thirtysomethings, 1 toddler and 1 baby. All three of the bedrooms were very large and all had their own connecting bathrooms. Loved the bed mix (1 king, 1 queen with sofabed, 2 doubles) and the fact that each bedroom had its own television. Condo was very nicely decorated and clean. We got the housekeeping service which was excellent. We were in building 83 which was very convenient to the central hub and main pool. Could both hear and see construction across the lake, but it didn't start early and wasn't intrusive (nephew able to nap each afternoon). With two small children we spent a fair amount of time at the resort versus the parks. Main pool was nice with waterfalls, an interactive fountain kids could play in and gated baby pool. Was somewhat crowded, but could always get seats. Overall we loved the resort. Great quiet location midway between Disney and Universal. Only negative I would list was limited dining options if you choose not to cook. Small convenience store with snacks and subs and the pizza window are fine for a meal or two but wouldn't want to be stuck here without a car."}
{"sentiment":2.5,"text":"My partner and I went to Singapore for 10 days. We are in the hotel for 8 nights and it was all we needed. While there are more luxurious hotels, we wanted a bed and a shower. I would like o say to those who are saying bad things about this hotel - its a cheap hotel and if you want something posh you have to pay accordingly. Would not hesitate in recommending for those wanting something basic for a budget getaway."}
{"sentiment":2.5,"text":"Apart from being a very stylish hotel with amenities and facilities which are all first-class +++, the hotel's restaurant is absolutely superb. Add to all of that a wonderful, exceedingly friendly and helpful staff and you have a hotel which rates 100% in every respect."}
{"sentiment":2.5,"text":"What a find! Our suite was huge and very comfortable. Ideally located near to great restaurants, particularly the Greek Taverna round the corner and Vera's burgers on Davie St."}
{"sentiment":1.5,"text":"This hotel was a typical Amsterdam budget hotel. Very steep narrow stairs, no elevator (which isn't a problem if you have few or small bags), small but clean room, and very friendly and accommodating staff. I booked a single room for 5 nites, and I had no complaints except for the people I had to share a bathroom with (next time I would be sure to get a private bathroom). Breakfast was good and consisted of toast, various spreads, cereal, cheese, deli meats, hard-boiled eggs, and coffee and orange juice. Reception, open until 11 pm, also had beverages and snacks available to purchase. There were several families, couples, and small groups of friends, as well as single travelers also staying in the hotel, so as long as you aren't incredibly picky, you will enjoy your stay just fine. You could definitley hear nite-noise, but it wasn't too bad for a major city. There was a laptop computer free to guests to use for 30 minutes at a time. Also, the location can't be beat--right around the corner from the Leidseplein, a major center of shops, restaurants, and the famed nightclub, Boom Chicago. Within walking distance of museums and almost everything, but I would probably take public transportation if getting there from Central Station. There is also a shuttle bus to the airport that stops just around the corner. Great budget stay!"}
{"sentiment":2.5,"text":"My husband and I stayed at the Crown Plaza at Changi airport for one night however our experience was really nice. The hotel is literally located at the airport and you can walk to the hotel through the airport. Considering we got to Singapore really late at night it was really nice to not have to take a taxi or public transport to get to our hotel. The staff was really friendly and check in was very fast. The room was a decent size and very clean. Overall our stay was nice and the hotel definitely was a great start to our stay in Singapore. It was a great introduction to our overall experience in Singapore and made us look forward to all the other things Singapore had to offer."}
{"sentiment":1.5,"text":"Great Hotel We recently returned from Gran Bahia Principe Punta Cana and had a wonderful time. The rooms were clean and in good shape. The entertainment and drinks were plentiful and the pool was wonderful as well. There were very times that I didn't notice the cleaning staff working around the grounds. The only aspect of the hotel that I didn't enjoy was the food. On a scale of 1-10, I would give it a 4. Don't expect too much in that department. If possible book or ask for an upgrade to the Gold Club, It is closer to the pool and the Ocean and you will save time on the walk/bus ride. I would return to this hotel."}
{"sentiment":2.5,"text":"Just got back from Vegas after Memorial Day and loved this hotel. Everybody who has written positives is right on target. Those who have written negatives probably do not travel very often. CHECK IN: Was a breeze sailed right through and was given an upgrade on a weekend that they were supposedly sold-out. ROOM: Had a lovely room with a view of the strip and waterfall. Bed was great and room was well furnished including two plasma's. Bathroom was clean and well appointed. FACILITY: The staff was exceptional making everything perfect. On my way back home stopped at RED 8 to eat. They had a long line I told them that I heard restaurant was great but I had a plane to catch. They accomadated me without annoying those waiting in line. The food was exceptional. Being from NY we eat Chinese all the time, this is IT. FOOD: Ate at TERRACE POINTE, OKADA, and COUNTRY CLUB. Every meal was exceptional and the service was just as good. NOT CHEAP. Tip, for breakfast go to Country club instead of waiting on line at Terrace Pointe. CABSTAND: Only complaint just to busy, but the help tried to do the best they could. GROUNDS: Their is no better, clean beautiful and Visually stimulating, from the balls of flowers in the lobby to the waterfall and the mountain....IT GETS NO BETTER. TRYST: Must go, I had table service and if you can spring for the extra books do it. They make you feel like royalty. HAD SUCH A GOOD TIME AM PLANNING TO GO BACK IN 6 WEEKS"}
{"sentiment":1.5,"text":"Right in the middle of Polanco with great shopping and great restaurants within easy walking distance this discreet, comfortable trendy hotel is a little treasure. The restaurant is also extremely good with the best \"Lamburger\" I have ever had !!"}
{"sentiment":-0.5,"text":"The service here is terrible, the pool is very crowded with limited pool chairs available. You must pay a resort fee but that does not allow you to sit on a chair at the beach. If you want a chair plan on paying for it. The food is okay but nothing fanastic the flank steak is extremely tough and chewy. If you are planning on a luau don't book it through the hotel as they don't provide you the right information and forget to tell you everything. At 6pm the pools closeup. The walls are paper thin and the maid service starts at 8am so don't plan on sleeping in. Checking in can and does take awhile, beware if you room is not ready when you arrive you maybe waiting several hours. The deluxe ocean view is a joke. We called room service for over 30 minutes and finally had to walk downstairs to the front desk to get our order in."}
{"sentiment":2.5,"text":"We arrived at the resort late on Tue. Aug 30 so check-in was a breeze. My wife and I were there to celebrate our 15 year anniversary without the kids. A list of activities for the week was included at check-in, and there is a little bit of something for everybody going on throughout the resort from early morning to late evening every day. We had booked the one bedroom unit which was small but adequate for two people. I travel with a blacklight to examine the room for \"hidden\" stains on beds/floors, etc., and to my surprise, the unit was extremely clean (I almost always find something)! These kind of things always skeeve me out, but I'm happy to report that the sheets and pillowcases were spotless! Only a couple of random stains on the couch is all I could find. The fridge and microwave came in handy, the bed was comfortable, the deck overlooking the pool was nice, and the high-speed internet was fast. Also, the parking lot had covered parking spaces, which proved extremely useful when going out in your car after a day sitting in the hot Arizona sun! The next morning, we discovered our unit didn't have a hair dryer, but after a quick call to the front desk, we had one within minutes. A visit to the concierge was extremely helpful in planning activities for us in the Phoenix/Scottsdale area, and she had advice on everything from dining to hot air balloon rides to Jeep tours in Sedona. Plus, she handed us a Marriott Vacation Card and a sheet of paper with local establishments offering various discounts when you displayed the card. The workout area is amazing -- from free weights to cardio machines -- you'll feel like you're a member at a gym. The pools are nice and stay open until 11PM. We did go over to the JW Marriott side of the resort, and it's even nicer over there! Free valet parking for Canyon Villas guests, and free access to the pools and the lazy river! You don't even have to carry cash or credit - everything gets billed back to your room which is nice. Never had a chance to go golfing, or check out many of the restaurants at the JW Marriott, so I can't comment on that, but we did volunteer to attend their 90 minute Vacation Club presentation at the suggestion of the concierge in order to get a $100 credit to resort. While the presentation was very interesting, and the vacation club seems like a good value, it wasn't within our budget at this time. Although the presentation was not high pressure, it did last nearly an hour longer than advertised so be prepared to sit there for 2.5 hours if you attend. We also chose to get 15,000 Marriott Reward points added to our membership account instead of the $100 Resort credit which basically amounts to a 1-2 nights stay at a Marriott-brand hotel (depending on the brand). Overall, we were extremely impressed with the resort and kept saying to each other how much fun the kids would have had there! We plan on taking them back!"}
{"sentiment":1.5,"text":"What a lovely place My husband and I arrived feeling somewhat jaded from Brisbane and had to queue for quite some time to check in to the hotel. We spent 3 nights in the HHV from 11 to 14 June 2005 and stayed in the Tapa Tower. Our room was very good indeed, spotless and comfortable. It was also very quiet and no sign of screaming children. The gardens were absolutely lovely and we were just happy to be able to relax there before moving on to our next destination in the US. Yes, there are expensive boutiques and restaurants but there are other reasonable places too. We thought the runner holding a flaming torch and lighting the streetlights very effective - we admired his stamina! All in all, we had a very relaxing time and would quite definitely return to the HHV and specifically the Tapa Tower."}
{"sentiment":2.5,"text":"Convenient, solid hotel with excellent service! showReview(6179016, 'full');"}
{"sentiment":2.5,"text":"Stayed here for 3 nights toward the end of August. The hotel was very clean, the staff was very nice and the room was large by European standards. The bathroom was spacious and the breakfast in the morning was very filling and tasty. The hotel is about 100 meters from the Tram stop, so it was very easy to get into Rome. We will stay here again the next time we come to Rome."}
{"sentiment":0.5,"text":"OK for the price. Secure an ocean side room or on the 3rd/4th floor because the rooms above the bar on the 2nd floor and next to the street are noisy. The pool area is nice and quiet, beach is small but OK, the larger beach is next door at the Wyndam but at a cost. The main drag to old San Juan (2 miles) is on the left side of the picture. Make sure that you use gorilla proof luggage when visiting SJ. The luggage handling at the airport is rough."}
{"sentiment":2.5,"text":"I travelled to Rome with 4 other family members and needed 1 triple room & 1 double room. I was having a hard time finding a good hotel in the lower price range some of my family wanted to spend. (My sister prefers to stay in only 4 or 5 star hotels in Europe but my parents couldn't afford that). I tried to find a hotel that was as centrally-located as possible (good walking distance to most everything) but also reasonably-priced. Hotel Apollo fit all my criteria and, because of all the great reviews on TripAdviser, I booked this hotel. I was NOT disappointed!! This was/is the cleanest hotel I have ever stayed at in Europe. The triple room I stayed in was beautiful (my niece took pictures of the beautiful fabric-covered walls). The bathroom was immaculately cleaned every day (floors even mopped!). Just be aware, the maids take their work seriously and prefer you not come back to the room while they are cleaning and they don't like to stop! The breakfast every morning was plentiful (but I wouldn't consider it an \"American breakfest\" - no hot items). But there was plenty to eat with fresh fruit, many different breads/rolls, cereal, salami & cheese, yogurt and wonderful Cappacinno made fresh to order!! The location was perfect! It is in the Monti District and we felt we were living there, not vacationing! It's a close walk to the Colosseum. There were very few tourists in the neighborhood so it wasn't crowded. The restaurants were all great & not touristy."}
{"sentiment":2.5,"text":"Had very nice time the staff and everyone we encontered was just wonderful. The room was very confortable could not of asked for better service."}
{"sentiment":1.5,"text":"Just got back from a 4-day trip to Las Vegas. Had never been there so chose to stay at the Mirage because it's host to \"LOVE\" the Beatles/Cirque du Soleil show (our primary reason for going). The Mirage is a little older than some of the hotels, but for it's age, it looks good. Lobby and check-in area are beautiful. The casino area is where the age really shows, but not a big deal. We had a basic room with king-sized bed. Space was adequate for our needs. View wasn't good but we didn't request a special one. We're not much for hanging out in a hotel room anyway so it worked for us. Room was amazingly quiet at night so sleeping was never a problem. The Mirage has two big positives going for it: location and staff. The location is in the middle of the strip, so you can walk up and down without much effort. It's also really close to a monorail stop and the trolley, so no need to rent a car. The staff is extremely helpful and thoughtful. At check-in, we were asked if it was our first trip to the hotel and the reason for our visit. When they found out it was our anniversary, they obviously made a note of that because a bottle of champagne was delivered later in the evening. We ate at most of the hotel restaurants and all the waiters/waitresses were terrific. Spent a short time at the spa and the staff there was great, too. The Mirage is less \"jaw dropping\" than the Venitian or some of the other newer hotels, so don't go in looking for amazing ceilings or gondola rides. The white tiger is cool when he's out, but the dolphins and other animals are in a spot where you have to pay to go through so we skipped it, preferring to spend our money elsewhere. Pool area is really overcrowded and nothing special, so we didn't stay there. Didn't try the \"adults only\" evening pool either. The Revolution bar/lounge designed by Cirque is okay, but doesn't get really hopping until later. No cover until 10 p.m., so if you want to go shortly before 10 to avoid the cover and hang out waiting for others to show, that's probably the way to go. In my opinion, the website for the club is actually more fun than the club itself. My only real complaint is the cigarette smoke. This problem isn't unique to the Mirage - it's all over all the hotel/casinos. There's a smoking ban on all areas except the gaming ones, but the smoke gets EVERYWHERE and since you have to walk through the casino to go anywhere else, I found my clothes and hair reeking of smoke every day. Although the hotel rooms and floors are all nonsmoking, there is ample evidence of smokers breaking this rule (cigarette burns in carpet, etc.) There are plenty of no smoking signs up, but when only 1 person breaks the rule, the room fills up with the horrible smell. I live in a smoke-free city, so this was a huge adjustment for me. Even in the nicer restaurants and waiting for the Cirque show, the smell got around. Ick. LOVE, the Beatles/Cirque show, is amazing. Can't even begin to describe it but it's a must-see for Beatles fans. Tip #1: Buffet at Mirage is fairly good. We arrived at the very end of breakfast (10:30) and were STARVING from an early morning flight the East Coast. Lunch started at 11. We paid the breakfast price, but weren't done eating when they switched over to lunch, so got to stay (they don't throw you out or anything) and ate 1/2 breakfast, 1/2 lunch for the price of breakfast. Tip #2: For quick and casual eating, the Carnegie Deli at the Mirage is a great place to stop. Portions are ENORMOUS, so definitely worth the $3.00 sharing charge per plate. We're both big eaters but there was no way we could finish a sandwhich by ourselves -- didn't even manage to do it with sharing. (We didn't pay extra for our own mini fridge in the room to take leftovers). You can also avoid the sharing fees and pick up food \"to go\" and eat it elsewhere. Tip #3: Spa at Mirage is nice, but again - not jaw-dropping. Spa service prices are consistent with other hotels, so not cheap. However, for a mere $20 per person/per day, you can use their workout facilities (they even provide shorts/shirts if you forgot), and the other spa facilities. This is the best deal in town. Even if you don't put in time on the treadmill, you can pay $20, hang out in the large whirlpool, enjoy the heat of wet or dry steam room, take a shower with the provided Aveda spa products, sit around and drink water and juice in the nice fluffy robe, and enjoy. Did I mention in the women's area (can't say for men's) they provide a large room with hair products, hairdryers, curling irons, etc.? Basically, all a girl could want save the makeup. And the $20 gets you access for the entire day. So go work out in the morning, take a shower, and then come back before they close to enjoy some afternoon down time in the whirlpool. Also, this was the ONLY place I went in my entire stay that was truly smoke-free. Refreshing change of pace. If you're a true High Roller (or are willing to spend the cash to pretend to be one) the Mirage probably doesn't have enough bells and whistles to suit you. However, for the average traveller who likes a decent hotel with great service, the Mirage is perfect. We will look into staying here again."}
{"sentiment":2.5,"text":"Literally steps away from Pike Place Market, the Inn's location is a dream and its accommodations are pleasant, comfortable and welcoming. Enjoying two breakfasts at Bacco Cafe was a great way to start my morning, and my room's water view was a fantastic way to end my day."}
{"sentiment":2.5,"text":"This is the place to stay in NYC! I booked this hotel directly for a girls' weekend (3 women) in a 2 bedroom suite. The suite was 1800 square feet, 2 full baths and 1 half bath, a full kitchen, dining room, living room and two large bedrooms each with a comfy king bed. The lobby is small, but very efficient and we liked the staff very much. Everyone was super friendly. When we arrived, our suite did not have a safe. The front desk immediately sent someone to us who installed a safe! Housekeeping was excellent - very clean. Room service was quick and good. We walked to shows (and if you have not seen Spring Awakening - GO!! It was the BEST SHOW EVER!) and restaurants. Perfect location and what a bargain! Our 1800 square feet unrenovated suite was $635 a night!"}
{"sentiment":1.5,"text":"Stayed at this hotel on business/vacation trip and was very pleased with location and service provided by hotel staff. Hotel was being renovated but outside of the restaurant being closed you wouldn't notice. And since restaurant was closed a free continental breakfast is provided every morning which wasn't great (no hot food), but was enough for me. It takes a little getting used to finding your way around the hotel - I had to go down one elevator from my room to the lobby and up another elevator to the pool for example. Only other complaint was being charged $7.00 to print a few pages in the business center. I had a room facing the city - better view from the other side facing the river. What makes this hotel great is the location. You're right in the middle of the French Quarter - just step out your door to all the restaurants, bars, shops, and everything else you want. And there's a Walgreens right next door as well."}
{"sentiment":2.5,"text":"To start off with, as soon as we arrived check-in was fast and the service was excellent. The staff were friendly and willing to help with any problem. When we got to our room, it was spacious, extremely clean, and had exclusive sleep-number beds. Plus, the A/C cooled fast and worked great. The bathrooms were big and very modern and the room had a microwave, refrigerator, coffee-maker, and a safe. As for the swimming pool, it was big and clean and they also had a jacuzzi which was very relaxing. The swimming pool area also contained a tiki bar, that i wasn't able to try but looked great. I also tried the gym that contained machines that were very up to date and worked wonderfully. The bar area located inside the hotel had wonderful staff especially Mr. Vijay Bhardwaj who is the food and beverage manager at the hotel. He was very helpful and attended me with fast service and helped me with any accommodations I needed throughout my stay. The location of the hotel was great. It was with in walking distance to many restaurants and less than a mile away from Downtown Disney. It was also close to I-4. Overall, my stay at this hotel was beyond my expectancy. I would defiantly rate this hotel 5 stars and recommend to anyone. I will certainly be back for another stay. By the way, in the lobby they had freshly baked cookies that could be enjoyed by the guests, they were delicious :)"}
{"sentiment":1.5,"text":"This is the second time we have stayed here. The service was outstanding (again), the rooms are not luxurious, but they are comfortable and clean. I particularly like that there is no carpet in the rooms and the floors were spotless. If there is a criticism, it is that the bathrooms could be updated a wee bit, but they are very satisfactory and functional. Both food and service in the restaurant was very good and we particularly enjoyed eating on the patio. If you are headed to CBS Studios, the Farmer's Market, or The Grove, this is a good choice for lodging."}
{"sentiment":2.5,"text":"We were on our honeymoon in Vegas on July 9th to 13th and stayed in Paris. It was our first time staying there. Reading the TA forums and reviews I knew somethings about the hotel, but honestly we both thought it was a great hotel, the room (1063) was great (but with no view), it was always clean. The hotel is beatiful, the casino is great too! And of course, the location of the hotel is very very good, in front of Bellagio, in the middle of the strip.. We didn't try the buffet (too much people), my wife tried the crepes and she said there were great. Overall, we are pretty satisfied with Paris, and we'll probably come back.."}
{"sentiment":1.5,"text":"the hotel was beautiful, and the service was great. all the hotels smell like smoke though, especially the casino area, which you have to walk through to get to any of the resteraunts. this hotel has a huge selection of resteraunts and the shopping in the canal shops was great( i loved tao resteraunt and nightclub!great japanese cuisine). the location of the venetian is also great, an easy walk to ceasers and the bellagio and all the great locals on the strip, and the fashion show mall is across the street. only thing that wasn't so great is that the pool on the roof of the venetian would only get sun for a few hours in the afternoon because of it's location, so in the morning there was only a tiny patch where the sun was so it was REALLY crowded, so if ur interested in tanning don't go in october!!(although the weather was amazing even in oct, very hot!) so i definately recomend it!!!!(be sure to catch all the free shows from the strip that they put on for pedestrians, treasure island, bellagio, and the mirage are must see's!)"}
{"sentiment":2.5,"text":"We just returned from our first trip to Paris. We had researched hotels on the internet and had chosen Jays because it was ranked #1 by Trip Advisor. Even after reading all the stupendous reviews, we were a bit cautious. Could any hotel be that good! YES!!! From the moment we checked in to the moment we leaved, the staff and owner of the hotel were at our service. They truly enjoy what they do and they made every effort to make us feel comfortable and at home. Every time we entered the hotel, we were greeted as if we were guests arriving in a private home. The hotel is well located and there are many good restaurants and cafes within walking distance.."}
{"sentiment":2.5,"text":"Let me preface by saying that I worked for Marriott for 7 years up to managing my own property, so maybe I'm a bit of a hotel snob. That said, this hotel absolutely exceeded our expectations and I am soooo tough to impress (so my husband reminds me daily). While checking in, an Engineer was nice enough to bring our 2 year old daughter a little stuffed animal of a whale to \"welcome\" her to San Diego. It was a very thoughtful gesture and indicative of the level of customer service we had for the entire stay. Even though they were very busy during the week we were there, the staff was super. The kitchen/living room and bedroom split with two kids under two years old was our saving grace. If one wasn't sleeping, we just went into the other room. We found that the \"fan\" option of the A/C and heating unit was great as a \"white noise\" machine. Except, without a bit of adjusting by my husband, then a hotel engineer and finally by (yes, a woman) me--- the air did not have a turbine air effect on anyone in the beds in the bedroom area - just lots of fan noise that my kids appreciated and blocked out everyone else's coughs, movements and noises in the hallways and even our room one foot away. My daughter, 2, especially loved the kids' pool. The hotel was awesome enough to think of putting inflatables in both the big and small pools. They even had a little area around one of the palm trees that my daughter lost herself in for over an hour after breakfast one day. The breakfast, by the way, far exceeds even Residence Inn, or even Courtyard standards. This is a FULL breakfast people! Pancakes, oatmeal, waffles, eggs, sausage, cereal, fruit, yogurt, the works. I was really blown away. We even had a great lady walk around one day with a cart full of kiddie cups and straws and juice for the kids. It was a thoughtful touch to what can be a hectic time of day. The whale statue in the lobby and the kids' corner that had a TV tuned into the PBS and Nickelodeon stations for Dora, Diego and other kid friendly shows during meal times. Housekeeping was just okay during our stay (I'm sure they hated going in our room given the messy state it was always in). It was nice that they did the dishes every day, though. All in all, we'd definitely stay at this location again."}
{"sentiment":-0.5,"text":"I was hear with my wife 6 weeks ago, and we were upgraded to a two room suite that was quite nice - I wrote a positive review of the experience here on tripadvisor. My second visit here is a disaster. No upgrade, a small dark room where the airconditioner wasn't working. Baked and sweat. Asked for help, a workman came and kept coming in and out while I was trying to work under deadline pressure, and then said I would need to change rooms. This time to a worse room on the fifth floor facing the street noise. The small rooms are not worth the price, I feel really ripped off. I notice the manager responds to these comments on tripadvisor, but I wish he would respond to customer needs while they are actually at the hotel. I expressed my displease twice to the front desk and got nowhere. I will try the Epic of the Mandarian Oriental next time, they are right across the street."}
{"sentiment":2.5,"text":"My husband and I stayed here with our 4 year old daughter for 6 days. The lobby is big and impressive...check in was quick and efficient. The pool was great as it's 0 entry so great for toddlers...slide was lots of fun! The room was awesome...couldn't have asked for anything more...we stayed in the 2nd building penthouse. It was like staying at home with all the amenities. Doing a load of laundry before we left was so helpful!! The only disappointing thing during this trip was no room service after the 3rd day. I let 1 day slide by as we left the room a bit later and then the next day (we left the room around 9am) hoping to come back to a cleaner room with new towels, etc but still no room service. So, I called the front desk staff and she told me that 4 night stays only get room service for the 1st and 2nd days only. (We stayed for 5 nights but she didn't realize it as I had 2 bookings-1st night was a separate booking). When we checked in, the staff told me she'd note in the file that we were staying for 5 nights despite the 2 reservations made. I think regardless of how long you're staying at a hotel (2 or 4 or 5 nights), room service should be automatic. If not, I should have been told when I first checked in so I would of made the call the days I needed room service. But all in all, the stay was excellent and would stay at this hotel again!"}
{"sentiment":-1.5,"text":"Have stayed in Furama City Centre few times on my trips from Australia to Europe and back. It was ok. On my last trip 3 weeks ago I've booked a stopover with Singapore Airlines with a night in this hotel for the whole family. On our arrival the rooms were not ready. My wife, myself and our 3 kids 15, 8 & 2 y.o. had to spend 2 hours in the hotel lobby waiting for the rooms been cleaned up. Not a pleasant experience at all after the 14 hours flight at 7am in the morning trying to stay awake! As it turned out the hotel was full on the previous night. So I assume that we were actually waiting for someone to check out. In one of the rooms there was a strong smell of cigarettes when we finally got there. The personal wasn't helpful at all. I have the name of the service manager and currently is thinking of lodging an official complaint. What really kills me is that no apologies were given. Overall a really bad experience, won't stay at this hotel anymore and I won't advise this hotel to anyone."}
{"sentiment":2.5,"text":"Glad we took the negative review with a pinch of salt and stayed for two nights. Check in was a breeze and we were walked to the lift lobby when the staff knew that it was our first stay, nice touch given the fact that it was a huge complex with three towers under the sky garden. Our room on level 36 of tower 1 was spacious and have a lovely view of the city. The night scenery of Singapore city was simply breathtaking. Room is kind of tired looking perhaps due to the heavy usage. Stains on carpet was visible. Much had been said about the sky garden but do check out the gym if you are a health freak. State of the art machines with stunning view of the city while you sweat it out. One of the best gym I ever encountered. Lots of high end shopping if you have a deep pocket. Do not miss the lion king show."}
{"sentiment":2.5,"text":"No surprises. Which is very good. The front desk was outstanding... The rooms were clean... The breakfast staff was cheerful... Very close to the the high speed trains and subway. Highly recommend La Lampada restaurant."}
{"sentiment":2.5,"text":"I have stayed at thewoodfin a few times now. I love it. The staff is so welcoming. I loved my room and have no complaints about that. One thing I really like about them is their pet fee. So many hotels gouge you now a days. They charge only 10 dollars a day. I would stay there based on that that fact alone. If I had to pick on one thing about the hotel, I would say to spruce up your pool area. It could use a makeover. There is nothing wrong with the pool, it just could use a few touches. I say good job woodfin, keep up the good work. I know you will see me back soon."}
{"sentiment":0.5,"text":"Great location, efficient staff. Room was adequate."}
{"sentiment":2.5,"text":"We stayed in a standard room at a special discounted rate through trip advisor. The room was extremely clean and nice design. I didn't utilise any of the services of the hotel, though they did provide free internet connection. The only problem we had was accidentally turning off fridge at the safety board, but a quick phone call and 5 minutes later the problem was fixed and we were shown how not to do it again. Bed was a great sleep though not too much to look at out the window, which didn't bother me as I never intended to see Chicago from inside a hotel. Great place to stay and would happily choose this hotel again."}
{"sentiment":1.5,"text":"This was my husband's and my 25th anniversary. The rooms were large and well arranged. Each night we sat out by the fire pit and enjoyed the cool weather with a nice cup of coffee. Next time I'm in San Diego, I will definitely stay here! I was a bit upset when we got there to check in around 6pm because our room wasn't ready. We needed to change to go for our anniversary dinner and we didn't have a room to do that in. Other than a late room, it was a good place to stay."}
{"sentiment":2.5,"text":"The staff at this hotel make you feel like you are the only one staying there. Everyone, from the concierge to the guy getting our car, was friendly, warm, caring and helpful. The room was beautiful- we were somehow upgraded before we arrived- and the amenities were great. Slept really well even though the hotel is in a busy area of West Hollywood. Found the location provided easy access to some great restaurants and pretty central to our needs. Would stay here again."}
{"sentiment":2.5,"text":"We just came back from our third stay at Sunset Inn & Suites and experienced our second complimentary room upgrade. So we've experienced three different configurations and could not be happier. Reserving and pre-paying online at their website a couple of months in advance gets you an unbelievable price for a hotel in the heart of Vancouver (especially one with parking and continental breakfast included). The kitchen is beautiful and well kitted out, although the array of restaurants in the area are very tempting. Transylvanian desserts, anyone? My husband wondered why we book a hotel in the heart of downtown Vancouver when family and the events we are there to attend are in Richmond and Delta. Having spent many years booking Richmond hotels, I haven't found anything nearly as nice for the price and the location gives me the flexibility to bird-watch in Stanley Park, catch a mini-ferry to Granville Island, or visit the Vancouver Art Gallery."}
{"sentiment":1.5,"text":"Great Apartment Hotel! My husband I stayed at the hotel in December for 5 nights with our two children,(a 3 year old and an infant). We stayed in a 1 bedroom apartment and it was wonderful! At night, we used the roll out sofa in the living room for our toddler. The room was updated and had decent furnishings, some of it modern and some not. It has a kitchen and a seperate bedroom. We have stayed in a regular hotel in NYC before and it was so small and we had no way to properly clean our children's sippy cups and bottles. Our kitchen here came equipped with a dishwasher, which was wonderful.OK, the downside is that there is very little service from the staff. No one helped with our bags when we arrived or when we departed. Sometimes we would call downstairs with a question, and no one would be at the desk to answer the call. The internet was down 2 out of the 5 days. I called ahead to see if we could arrange using the baby crib from them and they informed me it was $20/day. We thought that was too much so we brought our own.This being said, we would definitely stay here again because the rooms are so large and the location is excellent. You are next to the W Hotel and across the street from The Waldorf Astoria. It is perfect for a family. You just need to go into it not expecting a lot of hotel service. It is not that kind of establishment. It is basically an apartment in a great location at an affordable price."}
{"sentiment":1.5,"text":"I like this hotel. It's been one of my staple hotels for when I visit Sydney. It's a great location, just a block away from Central Station, and its tucked behind Elizabeth Street, so you don't get all that traffic noise. It's always clean, and the staff are curteous. It's been refurbished and renamed - used to be known as the Citigate Sebel, now it's the Sebel Surry Hills. With the facelift came room renovations too, and an increase in price by about $50. And it's still a nice hotel, but I just don't think its worth the extra dollars. So I've started staying at some other hotels, but the convenience of this place keeps me coming back. Other reviews have commented on its dry-ness or staleness - but it is a hotel, presented in an almost clinical way. So, it is what it is. I stay here because of its geat location and decent service and its tucked away from the noise. There's a 7Eleven right on the corner which is convenient (although, there's usually some kind of drama out the front, it doesn't inconvenience hotel guests) and the place next door has delicious Pho. Definitely worth it!"}
{"sentiment":0.5,"text":"Just returned to the US from Rome. Stayed at this hotel for 7 nights. It's very conviently located within walking distance from the Vatican - closer to St. Peter's than the Vatican Museum but still very close. Air conditioning in the room was excellent; staff was quite friendly and helpful, spoke english very well, the breakfast was good The hotel was in the middle of remodelling/redecorating. You can't see it from the lobby, but go up to the 3rd floor and WOW what a mess! Unfortunately our room was on the 3rd floor. The coverings on the walls were newly removed, lights with wires hanging out of the wall, drop clothes sometimes on the floor - along with ladders and other equipment blocking the narrow hallway. Sanding could be heard and the plaster could be smelled in the room. The hotel does have 2 elevators, but beware - we were stuck in them twice! The roof top garden is not open! This feature was one of the reasons we booked this hotel - after all on their site it's the only thing they show besides a few room samples! Once this hotel has completed it's rennovations, I would consider staying here again."}
{"sentiment":2.5,"text":"I spent a lot of time reading reviews, viewing photographs, checking price and location. We are a family of 3 and wanted a decent room at an affordable price in the heart of the theater district and the Edison fit the bill. The staff was friendly or at least cordial. Not everyone will go out of their way to make eye contact or strike up a conversation. But no one was rude and everyone we had to deal with directly was polite and friendly. Our room had two queen size beds, a lounge chair, a writing desk and television. Small but more than adequate even having spent some down time in our room midday. High speed internet is available for a fee. The connection was good, the speed was better than I anticipated and the cost was in par with what I would expect in the industry. The bathroom was extemely small and had NO ventilation. No hooks or counter to lay things down... there was a built in that held towels and tissues and such, and a very small ledge near the sink. Clothing and such (to dress after a shower) needed to be placed on the closed toilet lid or on/in the sink. Not ideal but we managed. Despite what I read about slow elevators we did not have that problem. There are six cars and we never had to wait more than a minute, even at busy times when the first might be full another would be along quickly. There was 24 hour security guard near the elevators... in the morning security seemed lax, but in the evening without exception room key-cards needed to be shown to get by. We didn't eat in the on site restaurants. For morning coffee and quick meals we used the 24hour deli two doors down. It was fantastic, prices were reasonable and the food was good. Full deli, hot and cold food bar including soups, salads, fresh fruits, entrees and side dishes. Mornings they made eggs and omelets to order. Plus they sold all the regular convenience store stuff you might need. The best, Best, BEST thing about the Hotel Edison is the LOCATION :o) Time Square half a block away Surrounded by theaters on all sides If you want to be in the heart of the theater district and would rather spend your money on show tickets than a room you can't beat the Hotel Edison"}
{"sentiment":2.5,"text":"I stayed at the Hotel Le Saint Martin in Montreal for the second time last week. This will now be my hotel of choice when traveling in Montreal. Beautiful hotel, brand new, very clean, perfectly located, just a wonderful spot. I highly recommend this hotel for business or leisure travel any time."}
{"sentiment":2.5,"text":"The service guys at the beach were great! Mark was fantastic at making sure we were taken care of. Zack Tressler, Zack Treyball, and Chance were all great, too! We had such a wonderful experience!!"}
{"sentiment":2.5,"text":"We stayed at the Palazzo for our 25th wedding anniversary. This was our first trip to Las Vegas. We stayed in a standard luxury suite and was upgraded (free) to the deluxe view. The room was beautiful. Very spacious and clean. There is no need for two people to have a larger room. The hotel attached to The Venitian which is also marvelous. Plan to pay a lot for food in the restaurants. The best deal is the food court in The Venetian. Reasonable prices. Remember not to touch anything in the fridge. You will be charged because everything is on a sensor. We had to have $5.41 taken off our bill. Do not hestitate to stay at either The Palazzo or Venitian. You can't go wrong."}
{"sentiment":2.5,"text":"great hotel,fantastic room very clean n comfortable.the views from our room on the 27th flr of the strip were spectacular.if we went back to Las Vegas we would be staying here again.everything was perfect!!!"}
{"sentiment":2.5,"text":"The location is convenient, especially for cruisers (request a room with a harbor view on a higher floor). Based on my request we were on the very top floor facing the harbor. Amazing view both day and night, we even saw a manatee swimming in the small harbor below (from the 29th floor). Hotel staff were friendly, hotel was clean, room was very comfortable, clean and large. Would love to stay here again and HIGHLY recommend it."}
{"sentiment":1.5,"text":"Our choice of accommodation was made for us by Priceline's Name Your Own Price option, but we were definitely satisfied with the Millennium Knickerbocker. Despite the outrageously expensive parking, which is problematic at every Chicago hotel, the Millennium got everything right. My husband and I both arrived feeling under the weather, and were exceedingly grateful for the unsolicited free upgrade that allowed us to miss out on what we'd heard were very small guest rooms. The decorating style is certainly a throwback to an earlier era, but done tastefully and allowing for a modern standard of comfort. The staff was friendly, the cleanliness was up to par, and we left feeling much better than when we arrived. We're planning another visit to Chicago and will certainly seek out the Knickerbocker again."}
{"sentiment":2.5,"text":"My wife and I stayed with our son (aged 2) from 9th -> 13 November 2011 in this hotel. It's a bit expensive, but still worth the money, cause the rooms and pool area is very clean. The rooms are very spacious, new and clean. Beds are very confy. The Wi-Fi network is fast and works really well. The pool is really hot, so you can swim for hours, the spa is almost too hot (don't expect to sit in it for long, because you can't due to the high temperature (107 Fahrenheit / 42 Celsius). Their parking is free and the complementary breakfast is okay, with different kinds of bread, cereals, yougurt and scrambled eggs. Next to the reception there are 4 computers with internet and printer, free to use and a gym also free. There are free towl to take to the pool. I do though still not understand american's love for carpets in hallways, breakfast-areas, lobby's & shopping mall's.... because they get really nasty... really quick, in stead of tiles that are easy to clean. This applies to this hotel aswell in hallways & breakfast area. Hotel staff are very friendly and helpfull. It's really close to the airport, but in the rooms you can't hear the planes landing and taking off, so it's not a problem. So if you've got a rentalcar this is the place to stay."}
{"sentiment":-0.5,"text":"This is an all-inclusive hotel. If you are below 50, this might not be a good choice as most people are with families or older crowd. About service: Every time they cleaned our room, all our things were moved around the room, even drawers were checked. We had to look for stuff after each \"cleaning\". Bed sheets were wet all the time. It is humid in this palce, but at least fresh sheets should be dry! Some freshly changed towels were not clean! On the last day, right before our departure, our room was \"tidied up\" and iPod and Camera were stolen. We did not have hot water for two evenings. I understand that sometimes there are issues and things get broken. But we tried to reach out reception by phone several times to find out what is going on. No answer! And that was unacceptable!"}
{"sentiment":1.5,"text":"The Excalibur is a great place to stay while in Vegas. The rooms are clean and comfortable. The showers have good water pressure. For the price, you can't beat staying there. It is connected to Luxor and Mandalay Bay, so you don't even have to step outside to get over to the other places, but be prepared for a walk. The pool is nice, not luxurious, but that's ok with me. The restaurants aren't so great, but with the money you save on lodging you can go have some excellent meals elsewhere!"}
{"sentiment":2.5,"text":"The Chancellor is a beautiful boutique hotel in the heart of San Francisco. The location is perfect for the shops, bars and restaurants around Union Square and a 15min walk or short tram ride will take you to fisherman warf. The hotel has real character combined with boutique chic and modern luxury plus a really cool signature rubber duck in the bathroom. Great hotel and highly recommended; we will come back next time we visit San Francisco."}
{"sentiment":2.5,"text":"The Seattle Hotel Monaco holds up the high standards of the Kimpton hotel line. Having stayed at Kimpton hotels in several other cities, I can easily say that the Seattle Hotel Monaco is one of the best I have seen. The service is attentive and very prompt. Based on being a member of the Kimpton loyalty program, I was upgraded to a 10th floor room with a great view of 4th street and the excellent public library kitty-corner across from the hotel. I highly recommend a tour of the public library; you will be blown away. My room is quite spacious, with a beautiful flat-screen television, with DVD/CD player. The exercise room is pretty standard Kimpton size, which means adequate but not outstanding: four eliptical cardio machines and two stationary bikes, each with personal viewing screens. The cardio machine screens accept DVD's, which I have not seen elsewhere. As with all Kimpton hotels, and the Hotel Monaco line in particular, the hotel's lobby is stylish, quirky, and inviting. It's easy to imagine spending time relaxing in the comfortable, over-stuffed chairs. The restaurant attached to the hotel, Sazerac, is very good. So far, I have eaten lunch there and look forward to breakfast tomorrow. As always with Kimpton properties, I am able to connect to the free highspeed internet by ethernet in seconds, and am cruising the web and checking email back at the office with no problems. In my opinion, you can't go wrong with any Kimpton hotel, and the Seattle Hotel Monaco is certainly an excellent choice."}
{"sentiment":2.5,"text":"I've been to Ocean City quite a few times and have stayed in a bunch of Hotels, lets just say I will never stay anywhere else. We will from now on stay at the Grand Hotel. The staff was very nice and very helpfull, they even helped me out when I needed holes drilled into my sons lacrosse helmet. The rooms are very big and very clean as far as the view, I loved waking up everyday and watching people on the boardwalk and ocean. Great Place!!!"}
{"sentiment":0.5,"text":"I knew The Tides catered to honeymooners, but I should have thought a lot more about what that would mean. This hotel is really only suited to honeymooners who want to spend their days in absolute togetherness, and even then it's way overpriced if you have to pay the full fare. Very good food and excellent service were much appreciated, but they can't make up for some major drawbacks. Mingling of guests is discouraged by the no-lobby layout, two-by-two beach and pool chair setups, and romantic, candle-lit, isolated dining tables. But I chose The Tides because I wanted a very quiet setting in which to decompress while visiting friends in the area. Given the focus on honeymooners, I expected my \"villa\" (think thatched roof hut with all mod cons) to be very private. Wrong! First, no sun ever seeps through the jungle to light these \"villas,\" so the only sunbathing you're going to do is in public, by the pool or on the beach, and these areas can be quite a hike from you \"villa\" if you're at the top of the property as I was. And the few plants between \"villas\" do not create the expected swimming privacy, let alone protect you from a neighbor's choice of music. Another issue, where privacy is concerned, is that the outdoor \"villa\" showers, although ringed with a fence made of local plant stakes, have enough open space to discourage anyone from using that shower except after dark, when the bugs are biting. With no opening windows and a certain reluctance to leave wide open the doors that form one entire wall (really BIG, heavy doors, some of which have screens, but not mine) while sleeping because absolutely anyone could walk in even by mistake, you're forced to use the A/C when a gentle Caribbean breeze would have been so much better. And then there was the romantic, REALLY dim \"villa\" lighting. No way to read in bed or even by the pool at night. No way to draw/paint (as I do) outside, even during the day, because very little light filters through the canopy, and never inside the \"villa.\" No way to see what you're doing in trying to work the sound/entertainment equipment, day or night, unless you remembered your flashlight. Best light is in the bathroom, which is where you'll end up reading at night if that's your desire -- and even honeymooners occasionally take a reading break. The hotel did provide, upon request, a goose neck reading lamp so that I could sit at my romantic dining table and try to read in the pool of light created by the lamp. And when I spoke up about the lack of privacy around my pool, they built a terrific fence in record time between me and the neighboring \"villa,\" but this didn't help when the cleaning crew came to work on that \"villa\" while I was swimming early one morning. Frankly, I should never have selected this hotel with the expectation of skinny-dipping in my own expensive private pool because their layout just doesn't provide that level of privacy. The hotel does warn you about the access \"road,\" and you should take their warning VERY seriously. It's a non-road for much of the distance, and on the one day it rained hard, it became a flooded non-road. A fortuitous mistake at Hertz left me with a humongomobile, but nothing less than an SUV or truck should attempt this dreadful road. Also fortuitous was finding a terrific little restaurant just outside the hotel's gate, turning left as you face the non-road, that was less than half the prices in the hotel's restaurant. No ambiance, but friendly service and terrific food. Given the degree of non-privacy, not to mention very steep rates, at The Tides, I checked out the new properties in Mayakoba with private pools and will stay there next."}
{"sentiment":1.5,"text":"This is our family's first trip to Boston and first time staying at a Jury's and it's a fabulous hotel. The employees are all friendly and helpful, the rooms are relatively small but luxurious and the hotel offers lots of nice amenties, like free wireless internet, fitness center, bath robes, towel warmer, complimentary water, etc. Jury's is located within two blocks of the Arlington \"T\" station which makes it easy to get around town without a car. It's 3 blocks from Newbury Street, which has an abundance of great restaurants and shops. It's also easy to get to Fenway Park on the T if you're going to a Red Sox game or to walk to Boston Common and the Freedom Trail if you're interested. Our family really enjoyed staying here and would definitely stay again and would recommend to anyone visiting Boston."}
{"sentiment":-0.5,"text":"We checked in this afternoon (14 March) for 8 days with my wife and 2.5 year old son. Check in was fantastic! Express check -in meant that a room was ready when we arrived and the paperwork was handed over as soon as I stepped out of the taxi. Location is also great. However, this hotel is not somewhere you want to bring your 2.5 year old child for many reasons 1. It has a few in-house dining options but today ORU was shut for a private function and so was the Cafe leaving only the lounge which doesn't exactly have many child-related eating choices! Having just arrived in the city an hour back on a rainy day, we really feel very stuck and helpless as to how to feed our little boy! -- I am not sure how management could allow limiting eating options so significantly for in-house guests. 2. There are no things/activities to do with kids at all within the hotel 3. The outdoor heated pool is great but on a cold wet day, while the adults will enjoy themselves, lack of any patio heating means that it is impossible to really take young kids outdoors dressed only in swimming trunks. Oh, by the way, they have a children's in-room dining menu- perhaps so that kids can stay locked indoors and not be seen disrupting their very pristine surroundings. Already feeling homesick on the first day of our family holiday...... Rahul Deb"}
{"sentiment":2.5,"text":"Loved my picture window! My picture window!"}
{"sentiment":2.5,"text":"I have stayed at Caesars a few times. They always comp my room (and upgrade me to a suite). EVERYone (from the check-in staff to the housekeeping staff) is always friendly and professional. It's a HUGE casino/hotel, and easy to get lost once you're inside. Overall, I do 95% of my gambling at Caesars (the other 5% at one of Caesars Entertainment's other properties), so they always treat me good. The rooms that I've stayed in have been large, extra clean, and beautifully furnished. The beds are large and comfortable. The bathrooms are large and classy. The showers are large and relaxing. In the future, I will ONLY stay at Caesars!"}
{"sentiment":0.5,"text":"This was the first stop to a month long vacation traveling through Spain & Morocco with my husband and 4 year old son. We thought the hotel was okay. It was very clean, fine bed, and very small. We expected more for the price. The first room they put us in was like a little cagey feeling (in the back of the hotel)the only window opened up to a wall, so we asked to be moved to the front. They moved us no problem. The room was brighter and felt much better, but was very loud and at night the lights that they use on the outside of the hotel are somehow part of the front part of the room, and they stayed on all night shinning brightly. A bit annoying. We passed on the breakfast for nearly $20 usd...there are tons of little places nearby that are great."}
{"sentiment":-0.5,"text":"Metropole - Rome was not a good experience for us. The front desk was rude and disrespectful on numerous occasions during our stay. We arrived at 5pm and our room was not ready. We also tried to use the business center to print tickets to the sites and the internet was not working. I was told it has been down for two weeks and they didn't bother to fix the problem. The rooms were not clean and small. We found hair in our bathroom on arrival and it smelled of mold/mildew. A very bad experience, the only positive thing about Metropole is that it is close to the train terminal."}
{"sentiment":1.5,"text":"My girlfriend and I arrived at the Hilton New York on the Avenue of the Americas at around 11am on a Saturday. Of course, the room wasn't ready, so we did a little sight-seeing. Upon returning to the hotel at around 3:30pm, I checked in and was given my key to my room on the 14th Floor. As is with nearly all hotels, now, it wasn't actually a key, but an electronic data card. I found my way to the 14th floor, followed the arrows to the correct room number, slowly inserted the card into the slot and removed it quickly. BINGO! I got the flashing green light which is almost like winning in Vegas. I gained access to my room on the very first try! I opened the door, dragged my suitcase in, and was greeted by a man in his underwear laying on my bed! In those few seconds, I actually thought I had entered the wrong room, but then it occurred to me that I had actually used a key to get in. Just then, Captain Underpants rolled over and looked at me. This is how the encounter went: Captain Underpants: \"Hey... how ya doin?\" Me: \"I'm ok. (Yes. There's a half-dressed stranger in my room, and I tell him I'm ok.) You're in my room\". Captain Underpants: \"Yeah. I'm just waiting for my wife. We're actually staying on the 21st floor. I'll be out in like 10 minutes.\" Me: \"OK.\" At that point, we ran out the door and down the hall to the elevators. I got down to the lobby, and even though there was a line, a staff member could tell there was a problem, so he took me to an available person in registration who was only supposed to be helping elite Hilton members. I explained to her that there was a man in my room. She asked me to be more specific, so I explained to her that there was a man in his underpants sleeping on my bed in my room. She excused herself for a second, and then returned to tell me that she would give me a different room. I responded, \"Well obviously, but don't you think you should do something more? Like maybe find out WHY Captain Underpants is in my room?\" After the girl behind the counter told us she would alert security, we got the key to a new room and headed back to the elevators. We pushed the up button, the doors opened, and who do you think appeared? Yep! It was Captain Underpants, but in his civilian attire. As we passed, he made some type of a complaint about the hotel and how there had been a big party in the room next door to his the previous night, and the hotel had given he and his wife a different room. My girlfriend didn't recognize Captain Underpants in his disguise, so she responded with \"Well that's nothing! We just found a guy in his underpants in our room!\" Evidently, the night staff switched the captain's room, and never told the day crew. It was a GREAT story to tell at the conference I was attendingt! The room was great, the staff was great... I don't want you thinking the hotel stunk. Completely the opposite. I just thought it was a fun story to tell."}
{"sentiment":2.5,"text":"My wife and I normally book on a website, but with the Bay Bridge packed and no laptop in hand, we said lets just stay in the city and pick a place as we drive by an area we want to stay in. What a great decision on Columbus. It was my wife's birthday, what a present for both of us. Newly remodeled room, extremely clean and spacious with a balcony looking right at coit tower. 42\" flat screen LG TV. Wolfgang puck coffee in the room, key coded safe, Very comfortable bed...etc etc etc for $145 and free parking...It doesn't get better~"}
{"sentiment":1.5,"text":"We had 2 nights and drove over from the UK. Room was small but very clean and what a power shower to blast away the grime of the day. We wanted to be central and this location was perfect with our 11 year old daughter. The breakfast was good and the staff helpful. If you want internet there is a cyber cafe next door with cheap net access. Parked in the secure underground place next door and found the the local food ok. Even at 11.50pm we got good food just down the road. Don't blow your money on the hotel. I would stay here again."}
{"sentiment":2.5,"text":"After booking this trip as a suprise birthday present I read a few reviews that were not pleasant about this hotel. I was a little worried, especially as it was a surprise. However I could not fault anything. The service was exellent, the room was spacious and very clean. The bed was probably the most comfortable bed I have slept in a hotel. The location is great as long as you dont mind walking, if you do the metro is just around the corner so you can hop on and go anywhere all day for 4 euro. The only side that wasnt great was the breakfast, it was ok but nothing to write home about, but there was plenty of choice nearby."}
{"sentiment":1.5,"text":"We had booked a one bedroom suite which was a bit tired looking but nice and spacious. Staff were very friendly, except there was no-one to help us in with bags when we arrived. Wifi was very patchy. Quiet for NY with windows on two sides. Restaurant only served breakfast but there were some delis nearby."}
{"sentiment":-0.5,"text":"We were there for a week, had to cut it one day short because of family. First, you have to pay for internet service, never done that ever! I booked this trip six months in advanced with one of the best rooms in the place, the room was wonderful (get a suite if you are going to stay there, the other rooms are too small). Staff was wounderful, food at the Ovation was good but over priced, SF has such woundrful food go out and enjoy. Location is fine if you don't wander to far in to the Tenderloin, only blockes away. You need to go somewhere else to eat, if you realy want to experience SF. If it may be hot, there is no air in the rooms, but in SF you seldom need it but be prepaerd. There are so many great places to stay in SF I would not recommend this one."}
{"sentiment":2.5,"text":"This hotel is Vancouver's best kept secret. It is a perfect hotel, situated near robson for all of your shopping needs, the hotel is also within walking distance of the waterfront and Yaletown. The staff is very friendly, especially the women who work in the hotel's breakfast room. The hotel room is well laid out and very clean. It is also handy having a full kitchen to use. Parking is also a plus being $25 a day, whereas most hotels in Vancouver charge over $40. This hotel cannot be missed, it may be farther up robson then most hotels but it offers a great value for money, while still being central to all of what Vancouver offers."}
{"sentiment":0.5,"text":"I've stayed 3 times now purely because of the price. It hasn't changed. Still not enough electric sockets in the room, overpriced breakfast and car park is too too expensive."}
{"sentiment":-1.5,"text":"We have just returned from a one night stay to visit the O2.We have stayed in numerous travelodge rooms and although had odd problems never had a bad time overall Good points.... position , price 20,reception staff pleasant Bad points.... room was dirty, shower curtain disgusting, towel rail not working (heated), yellow nets, bath tiles mouldy. small pull out bed smelly(didn't dare look at our matress)and side tables missing. Breakfast, poor kept running out of things and cooked things cold, extra staff required. Room was generally grubby and I was extremely glad visit was only one night!!"}
{"sentiment":1.5,"text":"Hotel is in an excellent location and most Paris sights and a great selection of restaurants are within easy walking distance. The proximity to the RER for quick access to and from CDG airport is a real bonus. As bedrooms in 3* Paris hotels tend to be on the small side, we were pleased with the relative spaciousness of our room, which was spotlessly clean. Hotel staff were friendly and helpful and readily did internet searches to answer any of our queries. A bit to the upper limit of 3* prices but quality-wise I would regard it as 4* hotel."}
{"sentiment":-0.5,"text":"Pretends to be something it is not....and it is NOT a luxury, or even decent quality hotel. We found a filthy room upon check-in, with leftover items in the (beverage glass with lipstick, previous guest's towel still on the shower floor and more). Totally indifferent management took 90 minutes to send someone to clean the room, and even then it was not clean. Also expect long lines to sit down for breakfast and overall, a staff who seem demoralized and not to repeat the same issue, but simply indifferent. Even took forever to check-out (and check-in) and in mentioning some of the many negative issues we experienced, the front desk staff could not have cared less. SKIP the Venetian. Bottom Shelf!"}
{"sentiment":1.5,"text":"the location is ideal for the animal park but perhaps a little too far out to make visting San Diego easy. We stayed in a 2 bedroomed 2 bath suite, one bedroom had 2 double beds the other a queen sized bed-ideal with 2 teenagers in tow.The suites are bright and airy with spacious living area and kitchen.Only fault - not a full oven and the 2 hotplates are difficult to work on [ no elbow room due to fridge being immediately on right side.] there is free use of the hotel washers and dryers-very useful! The pool is pleasant and there is a basketball court next door The included breakfast is very good-we stayed over a weekend so no experience of food provided during week.Supermarkets within easy drive"}
{"sentiment":2.5,"text":"My wife and I just got back from a 3 night stay at the Bellagio for our 10th anniversary. We booked a deluxe lakeview room, with a request for a high floor, nonsmoking room, and I mentioned our anniversary. When we checked in at 10:30 am the room was not ready but we were given a personalized certificate from the director of reservations for 4 free small bottles of perfume. It was a nice $40 unexpected surprise. The front desk told us we could check on our room to see if it was done at any restaurant or house phone at any time. We dropped our bags at the bell desk outside and then went out to get something to eat. When we came back later that afternoon I tried calling from a house phone, but was on hold for 15 minutes. I decided to go to the front desk and was immediately given our room. 27th floor, non smoking, right in the middle of the main building facing the fountains. It could not have been more perfect. I called the bell desk, and they answered the phone with my name and said our bags would be up in 10 minutes. 3 minutes later there was a knock on the door. The bellman proceeded to explain all of the features of the room and even offered to fill my ice bucket for me. He did tell me about the minibar and not to touch anything unless I wanted to pay for it. The service was fantastic. And the nightly turn down service was equally great. Towels, soap, and shampoo were all replenished along with the bed turned down and chocolate mints left on the nightstand. As far as the room, it had a marble floored entry way that went into the bathroom, which had a separate tub and shower. Also a granite vanity top and towels inside the vanity drawers. There was a lighted makeup mirror on the wall. The main part of the bedroom had carpet and opposite from the bed a huge dresser/armoire/double closet piece of furniture. The closets had lights go on when you opened the door. There is a safe on one side of the closet. The TV was in the center over the dresser. The room was clean and comfortable, and we parked 2 chairs in front of the window watching the fountains while listening to the music on the TV. If you buy a travel coffee mug at Palio or Palio Pronto for $6.95 you can get free coffee and soda refills during your stay. This is not publicized anywhere, and you have to ask for the travel cup. But it is a tremendous bargain. And Palio has THE BEST cheese danish anywhere. You won't be disappointed. I felt we were really treated out of this world and wish we could have stayed longer. Unfortunately at these prices this is a special occasion place, but we will be back again."}
{"sentiment":-1.5,"text":"This place is right for you if you like the ambiance of cinder block walls, 1970s decor, mismatched furniture, screens falling out of the windows and that run down, broken in and dirty look. We were quite surprised when we showed up to find that this place is WAY overpriced and regret wasting 2 nights of a planned 4 night stay. Their website is totally misleading, the beach and water are disgusting with brown foam. The bedrooms offer NO privacy whatsoever and none of us slept well at all. We ended up cutting our loses and moving to the St. Regis (70 miles north), which for 30% more, provided an unparalled experience. I don't know how the Bahia attracts repeat business. Do yourself a favor and consider this the Bahia LAST resort."}
{"sentiment":2.5,"text":"We just returned from PO-FQ and it was so awesome. We stayed in BLDG 2 garden view room. It was across the \"street\" from the check-in/arcade/gift shop/cafeteria on one side and the pool on the other. The rooms were clean and quiet. Our mousekeeping person left surprises each day ( arranging stuffed animals, making towel animals, hanging up clothing) and the kids LOVED the pool. The cafeteria met our needs and was accessible until midnight. I would return in a heartbeat."}
{"sentiment":0.5,"text":"Decent place; recommended This place is pretty good. It's an old building, so don't expect too much. Our room was small, but clean. The bathroom was also very small. Can't beat the price for this location, unless you want to stay somewhere sketchy (this place is definitely NOT sketchy). I don't recommend the diner place next door - it's way overpriced and you don't get much . I would stay here again."}
{"sentiment":2.5,"text":"Beautiful Hotel 3 blocks away from noisy Bourban Street and French Quarter. Walking distance to buses, streetcars, Harrah's Casino, Frenchman's Street, Riverwalk shopping. Complimentary breakfast. Super friendly staff. Great rooms. Complimentary fresh baked cookies at front desk. We would definitely return."}
{"sentiment":0.5,"text":"The service levels from the conceige, check- in up to the cleaning staff was excellent & exemplary. The room size (orchard wing) was however not great as it was quite small compared to the rooms at their sister hotel, Marina Mandarin. The same applies for the pool - it is very small pool & on the same level as the lobby (this meant that kids had to trod in their swimming costumes across the lobby before reaching the pool). It is thus not a family friendly hotel more a business hotel. As such, I will not recommend for children but will recommend it for business travel as it is conveniently located in the heart of Orchard Road."}
{"sentiment":2.5,"text":"The lobby was wonderfully quiet and classy---much nicer than the hyper-noisy atmosphere at most larger commercial establishments. The front desk and other staff were uniformly friendly, professional and helpful. My wife and I stayed in a very reasonably priced large one bedroom suite, complete with kitchen and two televisions. We entertained friends for breakfast (Starbucks and other coffee shops are nearby), and they couldn't believe the size and comfort level of the suite. All in all, a great place to relax and unwind, while visiting NYC."}
{"sentiment":2.5,"text":"Well how do I begin. Well very easy .What a Fantastic Hotel . Can not Fault anything at all service great. I can not comment on casino as I do not gamble. But just the sheer size of this Hotel is just Jaw dropping . Situated in grate location to all hotels and shopping malls. If you want to visit Vegas You must and I mean must stay at the Venetian."}
{"sentiment":2.5,"text":"Very modern and swish.Fantastic and friendly staff.Centrally located as the name says. .Never had a 5 course breakfast before,but possible here.Something for everyone. Expensive ----but necessary now and then."}
{"sentiment":2.5,"text":"I read a lot of reviews and looked at a lot of the advantages and disadvantages of the centrally located Rome Hotels. I am so glad we picked this hotel. First of all, management is very responsive. I immediately noticed Trip Advisor reviews were consistently addressed by the manager. When I made my decision and booked with delle Nazioni I emailed for confirmation and received a response within just a few hours! We arrived quite a few hours before check in, however they were able to safely store our belongings and we headed the few steps over to the Trevi Fountain. If the Fountain were just a bit closer you would be able to hear it from the Hotel. It is VERY close by. With it's central location and proximity to the fountain I was expecting a bit more noise. The windows had 3 sets of wooden shutters and room darkening curtains. Once the shutters were closed a majority of the outside noise was blocked. Our room had two single beds (I was traveling with my mother) - but was quite large and comfortable enough for a 9 night stay. We had a large walk in closet with a coded safe and plenty of drawer space. The bathroom was huge! Full size tube with shower curtain and hand held shower sprayer. Water temperature was consistent and pressure was great! We even had a double vanity which really cut down on the time it takes two women to get ready in the morning! The room was kept spotless by housekeeping staff! The front desk staff was very friendly and responsive to needs and although I tried to learn a few phrases of Italian, I was fortunate they all spoke English! The breakfast buffet was well stocked; meats, cheeses, cereal, rolls, croissants (yummy), eggs and bacon. You can definitely fill up and save money by skipping lunch. The buffet was available until 10:30, so there was mad rush and always available seats. I LOVED this place! Oh, I almost forgot, we had a bottle of chilled champagne in our room when we arrived! I will definitely be recommending this hotel!"}
{"sentiment":0.5,"text":"Stayed at hotel with wife and 7 year old daughter while in NYC for 5 days on holiday. Have stayed in many hotels in NYC but this was first time at Roosevelt. Arrived a little early and room with two double beds not ready so they gave us a room with a king bed and free roll out for our daughter. Room was on the small side with a small bathroom. We didn't plan on staying in room much so not so concerned about size of room. yes hotel was extremely busy therefore staff also very busy but we were not there to be appreciated by the staff we stayed for location which was extremely convenient to most major attractions. We got a great rate of $160 a night on expedia so at that rate were happy with hotel. Would not pay full rack rate however. Many cheap breakfast and dinner places with good food very close by. relatively good gym free of charge which had no one else in it when i went. Very happy with stay at discount rate"}
{"sentiment":-1.5,"text":"It was the worst, we had to change rooms 3 times. The 1st room only had 1 bed, I paid for 2 queens. The 2nd had a bug bomb and dead bugs in it, that should have told me bad news. The 3rd looked ok no queen beds only fulls, they said they have no 2 queens in a room, they lied to me. When we got up ready to leave the next day, I had bugs on my pillow,YUK The pool was broke and no cofee pot or no resturant or bar which they show in their ad."}
{"sentiment":2.5,"text":"My husband and I spent 3 nights in this excellent and charming hotel during the first part of November and were delighted with our experience there. Selene, the extremely professional representative who assisted me with my reservation, couldn't have been more helpful. I told her it was a special occasion (my birthday) and she offered us a luxurious, corner location, two room suite, complete with two bathrooms, perfect view of the space needle, and even the deep red decor I was hoping for. Every single employee we encountered focused on making our stay as special as possible, beginning with the cheerful, very knowledgeable Bridgitte who greeted us at the front desk and went out of her way to ensure we had every detail we might need to add to our comfort. This hotel also has an excellent restaurant, Andaluca, where we ate breakfast in the mornings. Afternoon rest stops were spent in Oliver's, a very cozy, intimate bar filled with light from an enormous wall of windows overlooking the Seattle street scene and offering superb drinks and delicious menu items. The Mayflower Park is also located just four blocks from Pike Place Market, which enabled us to walk to every location we wanted to visit while in town, from restaurants to shopping to the theatre. It's also connected to the monorail, which makes it effortless to whiz to the Space Needle for dinner. For those of you looking for a beautifully furnished, timeless and intimate boutique hotel located in the heart of downtown and providing superb service, food and ambience, I can't say enough about selecting the Mayflower Park for your next visit to Seattle."}
{"sentiment":2.5,"text":"We competed in the Seattle Firefighter Stairclimb this past weekend and stayed at the Pan Pacific. The hotel was beautiful but more importantly was in a convenient location to our competition and Mike (one of the Valets) was beyond exceptional with his service. He went above and beyond on more than one occasion helping us with our gear back and forth to our vehicles. This made our whole experience that much better and easier. Room was nice and spacious with a great layout. We would definitely go back !"}
{"sentiment":2.5,"text":"Amanzily designed.... extremely confortable.... the location is near MOMA @ soma (south of market street)... a little bit far from the fuzzy restaurante & stores... buts its okay! The yerba buena garden is just crossing the street... very relaxing!!!"}
{"sentiment":2.5,"text":"Our trade association, Associated Cities (www.associatedcities.com), held it's annual conference at the Catamaran Resort April 23-25, 2009. Our organization consists of a bunch of entrepreneurial, pigheaded and hard-to-please business owners. Given this, it is quite remarkable how satisfied the 150 attendees were. We used the executive suite on the 13th floor for cocktails parties and meetings - the view is fantastic, day and night. You see all of Mission bay and the Pacific Ocean, too. If you want food on a budget, you will get good food within a budget. If you want fancy, expensive food, they will get you that. The banquet manager Hollis Bolar was there early, late, weekdays and weekends, and most importantly: when needed. All to make sure that things got done and that our needs were met. The front-desk staff were all great and very helpful. Need to leave ten messages for ten different guests? No problem. All the staff were great: friendly, helpful and SMART. Coming from the intellectual wasteland that is my hometown, this was refreshing for me. I didn't have to explain things twice. When reviewing properties, I always look at value. This was great value, and our kind of value. It was exactly what we wanted."}
{"sentiment":1.5,"text":"We stayed here for 3 nights based on the tripadvisor reviews and the excellent price we got via the hotels website-77 Euros for one night and 87 for the other two nights. The hotel is in an excellent location-walk to the wall, Checkpoint Charlie, subway, even Brandenburg Gate. The room was clean and spacious-the colour scene didn't offend me too much and it had all that we needed. We used the free wireless in the reception with no hassles. We skipped breakfast and instead went to a cafe around the corner. We did go to a restaurant a few doors down (Entrecote) which was very good. This was recommended by a member of staff who deserves a mention for being extrememly helpful and friendly. Not sure of his name but he was a giant of a man! I did have a minor problem caused by the seeming reluctance of reception staff to work with \"service staff\" but the rest of the experience more than made up for one unpleasant incident. I would definately stay here again."}
{"sentiment":2.5,"text":"This hotel has a perfect location for tourists- Louvre is just 1 minutes walk and seen from windows. Near the entrance is a tour bus stop (hop on hop off). So spending 5 days learning the historical centre of Paris we almost did not use transport. Shops are not far as well. Building is rather old and need renovation, there is a little smell of dust and the old air, however it worst to stay here. Breakfast was good, even quite expensive. We got a lot of advises from reception ladies regarding better time to visit museums and other tourists places."}
{"sentiment":-0.5,"text":"I checked in for one night on 11 May; a couple of days after the start of Madrid's high temperatures. I asked about the air conditioning and was advised that the air conditioning was not due to be turned on for a few more days and there was nothing they could do about it. Asked for an electric fan - none available. Told to open the window, which I had to, the temperature in the room at midnight was over 35. All the street lights shone into the room and of course all of the street noises could be heard - rubbish trucks, speeding cars, and late night partying. Breakfast was poor for choice and the hot food was cold. The staff at the desk were all arrogant and did not care about my or my fellow travellers comfort"}
{"sentiment":-0.5,"text":"I'll start with the good parts: we got a very cheap deal on our triple room, the beds were comfy and clean. The general state of the room was a bit tatty - black mould in the corners of the shower; a hole ripped in the hand-towel; a broken pedestal bin; missing parts from the 'converter' that swaps between shower and bath. The staff, I have to say, were worse than useless. On the second day we had to re-book in... not that this has been mentioned. But anyway, our keycard didn't work, fair enough. We were on the fifth floor. It took me 4 trips back and forth to reception before one of them actually came up with me (very reluctantly) to 'test' our card - and had to let us in with the master key. No explanation as to why it didn't work, merely that we could get it re-programmed again when we came back down... just like the other 3 times... Walls are very, very thin, the italian students next door woke us up both nights. The curtains don't fit the windows properly, meaning that in the bed next to the window you get the sun on your face at a very early hour, argh. We ordered pizza from the bar downstairs, and it was completely disgusting so something to avoid. I didn't mind the general area, but if i had been alone I would have felt quite unsafe."}
{"sentiment":2.5,"text":"Went to Louisiana for a wedding, and spent an extra couple of days in New Orleans. Stayed here and didn't regret it a bit! Loved that it was so close to Bourbon ST. Staff was very friendly--they actually let us leave our car parked for a bit after we checked out (had some time to kill between checkout and our departing flight), which we appreciated. We'd definitely stay here again in a heartbeat!"}
{"sentiment":2.5,"text":"Loved the Duret. Great location, friendly staff, stylish rooms but a bit small (common for Paris). The location was great, restaurants,bakeries, sites within walking distance. Although the main attractions like the Louvre and the eiffel tower are a bit far ,the underground metro is close by so you can be anywhere in the city within a short while. We chose the Duret hotel because of the great rates compared to what we saw in their website and also based on previous reviews and we where more than pleased. We had already spent a few days at a small resort next to Disneyland just a bit off Paris and decided to move to inside the city area and spend some time there and i must say its a whole different feeling the city is a like a fairy tale. a little tip: if you go to the Arch of triumph and buy a ticket avoid the steps next to the ticket office, i think there where 300 steep steps to the top floor. just exit the arch again and look for the elevator. Unfortunately we realized it existed on the way down. If you have trouble with steps these ones are killers!!!!"}
{"sentiment":-1.5,"text":"This was definitely the worst hotel experience we had in years: The room we have been given was extremely dusty, there were lots of hairs in the bathroom and the leather cushion of a chair was completely ripped apart. We complained about the room in a friendly way and they have shown us 4 different rooms, that looked exactly the same (dust, lots of hairs, broken doors of closets, defect refridgerators...). Even the service person who carried our bags said, that he would not stay in one of the rooms for this amount of money per night and said they seem to have a problem with housekeeping. Afterwards we took one room, which was acceptable (although also not in a good condition) and found several bloodstains on the bed when we were going to sleep. The next day we had an appointment with a manager, who reacted quite harsh but at least after some discussion gave us one free night (of our six nights in total). The hotel definitely needs a renovation and we recommend to avoid this place in Seattle until then."}
{"sentiment":2.5,"text":"I booked Loft 523 for my husbands birthday weekend. We are frequent travelers to New Orleans and are always looking for a hotel that sets the tone for the stay. We both loved this hotel. It is a great place for both a chic young crowd and older people that like to feel like they are still in the mix. The rooms are large and very modern. i am a fan of modern art and architecture so I was really excited to see the room decor. The staff could not do enough for us. They made us feel very welcome from the moment we arrived. The bar opens at about 10 p.m. They had fantastic music and talented bartenders. i am sure to be back."}
{"sentiment":-1.5,"text":"Absolute nightmare. A Doss House and a real dive. Had a cracked sink in my room, if you would have run your fingers across it you'd have sliced your fingers off. Despite paying for two weeks accommodation, I went home for the weekend to return on the Sunday to find my room had been let out for the Saturday night. Everything I'd left in the room ended up in a plastic bag in reception and the laptop I'd hidden away in the wardrobe was gone. Hotel manager turns up for one hour every day (apparently) but you can never get hold of her. Even the police had trouble getting in touch with her. Stay clear."}
{"sentiment":1.5,"text":"Being a 26 year old female and travelling alone I wanted to be sure I would find somewhere very central and safe. The reviews have all been correct and I'm so pleased I wenrt to Hotel Cecila. The hotel perfectly situated minutes from the Arc de Triomphe. It take 2-3 minutes to walk to the nearest metro CDG etolie and the little avenues nearby are all so warm and friendly. The staff at the hotel were very helpful and understanding. The room was small but this is the norm for paris no matter where you go unless you pay the earth. But I requested a big bed and a view of the avenue and it was amazing. My balcony looked over the streets and rooftops of paris and the famour Arc de tri was clear in sight. The breakfast was simple but freash and tasty. The decor quite tradional and old fashioned but it's warm and welcoming. Being a modern young women i found this very interesting and felt very comfortable. I would certainly tell anyone who is going to Paris to visit this friendly cosy little hotel. Please note its only 20 min by metro fro Gard de nord (eurostar) and is very easy to find."}
{"sentiment":2.5,"text":"After reading previous reviews about this place and then visiting it, I thought \"God, why is everyone so darn picky!\" It really has nothing to be complained about. Absolutely PERFECT location, it is in a very very busy area so no need to feel scared about being in a dodgy alley way (as my Mum was worried about), it is ON the La Rambla high street, it is ON the Piaza Catalunya (with 2 amaaazing fountains), it is inbetween a McDonalds and a Burger King (lol) and surrounded by H&M, Zara, Mango and Topshop even! Gorgeous little coffee bar right outside the hotel (could see it from our balcony) where my mum and I had breakfast twice during our 3-day stay there.....lovely croisants, fresh orange juice and coffees.....we even went for a drink there one evening and sat outside until 11pm just people watching and it was fantastic! Hard Rock Cafe (Restaurant) and loads more cafes and shops about 100m away, if that. Massive 9 storie department store right opposite the hotel (bit like Debenhams). Bus and taxi rank right outside in the Piaza Catalunya, including the City Tour bus which we went on. The hotel offers a discount from 21 Euros to 15 Euros if you decide to go on the City Tour bus (DEFFINITELY worth more than 15 Euros, it was AMAZING!) Rooms were fantastic, not even one complaint in all honesty. Bed sheets changed and beds made fresh every single day. Bathroom towels changed every single day and minature shampoos, soaps and toilet roll put in every day even though we hadn't run out. Staff extremely helpful, answered all our questions, excellent English indeed, really happy to help you and consider your safety. This hotel truly made our 4-day stay in Barcelona and put my Mum and myself at ease about being in a busy city by ourselves. Mum is even thinking of going back with Dad and staying at the hotel again, the location just did it for us!"}
{"sentiment":2.5,"text":"All I can to the people who wrote bad reviews about this place is \"YOU ARE NUTS\"! We just returned from spending a week down there. The staff was fantastic, The food was good, The pool was clean, The beach was the best, The room's are just fine. I have yet to see anyone in the US work as hard to keep things as clean as this staff. They were up before dawn working hard to make sure everthing was up to snuff and ready for the day. Our bar staff kept would see us walking up and they would fill a drink for us even before we got there. The beach was clean and the water was nice and warm. Check out this town, it is wonderful. Thanks to the people at the Caribbean Village. My wife 37, and Myself 44, will be back again and again. P. S. To our good friends Rick and Judy, Thanks for coming. We Had a Blast!"}
{"sentiment":1.5,"text":"Located in the heart of time square and near everything that we wanted to see, the Manhattan at Times Square was a great value. I stayed with my family and my young kids loved the pool, the room was very clean, the beds were comfortable. The front desk crew was very helpful, we arrived well before check in and they got our two adjoining rooms available asap, and they accepted our request for a high floors so my kids could get a great view of the city. The front desk gave us a room overlooking Times Square; the kids loved it and we didn't have to go up to Empire State Building for a great view. We requested a late checkout and the accompanied us. We were very impressed with the hotel; would definitely stay there again."}
{"sentiment":-0.5,"text":"First, let me start with the positives: The Bellagio is a beautiful hotel. There are a lot of nice restaurants to dine in and the fountain is certainly entertaining. Those are the only positives. Let's move on to the negatives...and there are plenty. Their customer service is poor and needs a LOT of improvements. We had to request soap to be delivered to our room because Housekeeping \"forgot\" (twice) to replenish our soap supply. The check-in process is extremely cumbersome and the lines are often 20 people deep because the process is extremely slow. Either they have incompetent people doing the check-in or they were extremely unorganized. At check-out, they automatically charge your room, without first giving you the itemized bill to check it over to make sure it's correct. I had to ask for the itemized bill and told the woman NOT to charge my credit card until I authorize that the bill is correct. Plus, their version of \"express checkout\" is this: They'll charge your room on the credit card which guaranteed your reservations, then MAIL you the final bill. If you have a problem AFTER you receive the final bill in the mail, then you call them to dispute. Most hotels that offer Express Checkout will slip a final invoice under your door at 4 a.m. the day of departure. You then check to make sure the bill is correct and if it is, you just call the front desk and say \"I'm checking out.\" This is \"true\" Express Checkout. The process the Bellagio engages is cumbersome and they're only hoping to charge your credit card automatically in hopes that when the final bill arrives at your house, you wouldn't bother to double check the charges. Also, their lack of \"real\" Express Checkout creates very very long lines during check out hours! The hotel was not cleaned throughout the day. Plastic cups and beer bottles were scattered around the hall way. The pool had plastic coffee stirrers floating in the water. They can't keep up with the volume of people coming and going, and this shows. They charge you $25 a night to use their fitness center!!!! (Yes, even if you're a guest!) I've never had to pay extra to use a hotel fitness center if you're a hotel guest. The food service counter people act like you're a huge inconvenience and obviously do NOT enjoy their jobs because it shows in their treatment of the customers. (Rolling their eyes and hugh \"sighs\" when you change something.) For the price of the rooms, people should expect to be treated well and for their service to be top-notch. You will NOT find that here....so if you're considering a trip to Vegas, do NOT consider Bellagio. You will only be disappointed."}
{"sentiment":2.5,"text":"My Husband surprised me on my birthday that we were going to Venice the next day..... We arrived in style via water taxi, to stay at the Splendid hotel for 3 nights. The hotel is in a perfect location, clean and very comfortable. They told us at reception on check in that they had upgraded our room to a suite, lots of space, with beautiful marble bathroom, TV in the living room and TV in the bedroom, tea and coffee making facilities, in room safe and views of the canals. Breakfast was included in the price we also ate at the hotel restaurant 2 of the nights we stayed....... Highly recommend. The hotel bar/lounge was excellent for before or after dinner drinks, never too busy and good looking out of the windows at the gondolas going by. If you like shopping?............Well Venice is a shoppers pardise!! Every turning are more and more shops. As you can imagine lots of historical places to visit also. It's quite easy to travel on the water buses, we even did a trip to the beach one day, which took about 20mins. I would love to return to Venice one day. A 50th Birthday I will never ever forget..... :-) Thank you"}
{"sentiment":-1.5,"text":"After being told to go to The Tremont for its great price and location, we regretably found that those were its only good qualities. We arrived with no valet attending the stand, and no greeter at the door, so we had to wait out in the below freezing temperatures for someone to arrive. Once we walked in, the smell overpowered us and we could only conclude that it was an old lady rotting on the sofa, waiting for her room. The slow elevator screeched and rocked us up to our room, where we fell to our knees and thanked the lord that we made it to our floor. But once we opened the door to our room, we were not so thankful anymore. The pungent smell of mold mixed with throw-up and rotting beer was so overwhelming that we had to immediately leave the room until a later time of a more incoherance. Like the other reviewer, we found out about the spattering waterhead and the flood of water well above our ankles. We felt as if we were cleaner before we attempted to shower in this place. I was looking for the hair dryer, when i tired to open the cabinet of the vanity and it fell off in my hands to reveal TWO empty old beer cans and other garbage amongst inches of dust and filth. After awakening the next morning, and even though it was only 7:00 am and -19 degrees outside, we could not stand this place any longer and immediately got dressed and left. well... i should say 'tried\" to leave, the valet took 20 minutes to get our car when we were told no more than 10 minutes and obviously the only customers waiting. P.S.- Don't ask the front desk for any help, with a glare and a roll of the eyes - you will be denied!"}
{"sentiment":1.5,"text":"Stayed at the Hyatt while doing some site seeing. The room was large and comfortable. The only thing I didn't like was there is no fan in the bathroom. We had a few mainly of the adjacent building, but we could see a little of the Chicago River and the Michigan Avenue Bridge. The location is definitely the best part of the hotel. You are minutes from many of Chicago's downtown attractions. We saw everything we wanted to see and never needed to use public transportation. As stated before, the walls are quite thin, but my friend brought earplugs with, so I never had a problem. The worst thing about the hotel was the elevator situation. We were on a higher floor and there were times we had to wait quite a while for an elevator. But all in all, I would say I had a good experience and would stay here again."}
{"sentiment":-1.5,"text":"My wife and I checked in late at night, only to find out that there was a resort fee of $25.00 per day to park our car (not the valet parking). I thought it was a tad ridiculous that it actually cost more to self-park our car than the rental car itself. Intenet access is also $20.00/day at this resort. The room itself was nice; however, I called on the phone to see if there was a refridgerator and microwave and was told there was; there was only a fridge. We were told that we could use a room to shower in the day of checkout since our flight didn't leave until 9PM. When I went to get the room to shower in, I was told it would be at least a two hour wait (which the guy at the front desk didn't bother to tell me ahead of time), which we did not have to get to the airport. Our choice was to remain slimy with sunscreen or pay to use the spa's showers; we chose the latter but were not happy. The worst part of our trip was when I got to the airport to get some pain medicine (vicodin) out of my suitcase since I have Crohn's disease. I put around 8 pills in my pillbox at the start of my vacation (out of 60 pills), only to see that there were 4 left instead of 50! Since they were locked in the trunk of our car after checkout, the ONLY access peoole had to them was in our room. My wife checked and her rx of xanax had about 15 pils gone. I put my valuables in the safe but didn't think I would need to have my medicine locked up....guess I was wrong. You shouldn't have to file a police report on vacation but we did 11-012496."}
{"sentiment":-1.5,"text":"Decided to treat my mom to a nice girls weekend in Vegas and stay here. She was dying to try out the lazy river. Check in was un- eventful and we were checked in by 3:00 which was great on a Friday. Went and cruised the strip and downtown for a bit. Came back around 2AM to get some food to find THEcafe closed! Okay, went to Raffles. Went to try to charge it to my room and was told that I was not allowed to charge anythign to my room.... HUH??? Went and talked to the manager and told him how disappointed I was since Check in never told me anything like that. My litttle sister told him we always stay at the Wynn (which we do) and NEVER have encountered a problem like this. We were told to go back to the Wynn if we liked it there so much! WOW!! NEVER have I gotten such bad service from a Restaurant manager, nonetheless. Ok, maybe he was having a bad night...Throughout the weekend we encountered many other problems like that one. We were even locked out of our room after we secured a late check out and had to wait for security to come let us in, like we were criminals. Felt very degraded. My sister promptly got on the phone and called downstairs and we were told we'd be receiving somethign in the mail for our problems we encountered. It's been over a month now and NADA!! Nothign in the mail, no phone call apologizing...nothing! Mandalay Bay will NEVER be getting my $$ again... I'll be at the Wynn if you need to find me! I'm very, very happy there and always treated like the queen I am!! ;)"}
{"sentiment":1.5,"text":"stayed here for two nights and it was more than expected. Good price and a great location. They have spent quite a bit of time and money to create a interior look that I had not seen before with mismatched carpets, wall paintings and furniture which worked well. The staff were great and there is even a nice little hole in the window for snacks and coffee. The rooms are large and the shower was the business."}
{"sentiment":2.5,"text":"We just returned from a 7 days stay at the Lindner Hotel AM KU'DAMM in Berlin . Excellent Hotel with perfect location . very near to the U and S stations . The Room was very comfortable and modern and most important ........ With Air condition . We didn't eat breakfast at the hotel ( 18 Euro ) , There is a very nice coffee and bakery right in front of the hotel . The hotel is very clean and the front desk reception is very helpful , Great service !!! Very Highly Recommended"}
{"sentiment":0.5,"text":"The Qbic is a curious little euro-style property that banks on budget accomodation with a designer twist. These two qualities are probably enough to sell it as a decent option for 1-3 day stopovers in Amsterdam because you are getting hostal-type rates without the group shower experience, and a really cool bed that glows taking the edge off your Hollandesque binges. The main detractor is the Qbic's location on the outskirts of Amsterdam...where most travelers would prefer to stay in the central district within walking distance of all attractions. However the Qbic is a stone's throw away from the Zuid Tram Station which will take you all the way to Centraal Station in central Amsterdam, or out to the Airport in the other direction. This makes it pretty convenient for those who are traveling by air or train. Best of all is when I traveled on this train there was no charge for the rides. The hotel is nearly all self-service with a check-in check-out machine in the lobby, and an interesting hide-and-seek game to find out which of the 30-some odd doors along the WTC building is the actual hotel entrance (its in the back near the giant bike rack). The rooms are nice and modern, but a little cramped even for two people...but for the value its appropriate and comfortable. As the hotel is effectively the basement of the WTC, there's not much by the way of a windows and natural light, which is why they have adorned your room with lunar lighting. The few employees at the Qbic were extremely friendly and hospitable, serving a great continental breakfast and making sure guests problems were resolved. All things considered the Qbic is a great value for its class, comfortable and quiet. If you can handle a short tram ride to get places it will save you some money."}
{"sentiment":1.5,"text":"We spent a few days at the Solita. The folks at the front desk were all very nice and the rooms were very clean and modern. The rooms were teeny, so if you are looking for closets or space, this is not the right place. It is great to be at the edge of soho and little italy."}
{"sentiment":2.5,"text":"This is First Class resort all the way! World class service, very clean,and just simply beautiful! It's pricey, but what the heck! The beach is wonderful, and if you want to scuba or snorkel the shuttle will take you to nearby Kapalua Bay. It's wonderful, calm water with lots of visibility and marine life. We have traveled extensively and have to rank this resort at the top of the list."}
{"sentiment":-0.5,"text":"Overall, dissatisfied. Although we had read other users' comments about the paper-thin walls, we found this aspect particularly annoying. Never stayed in a hotel where the sound from adjoining rooms were so loud. There wasn't a comfortable chair in the room to sit in. Told by front desk (who were very friendly) to go to a neighboring hotel to use their computer because the printer at this hotel was broke. The breakfast sausage patties were smothered in grease; the eggs were cold. Only 1 of 2 elevators was working. Shame on Holiday Inn!"}
{"sentiment":2.5,"text":"I spent a fair bit of time looking at reviews of hotels before confirming my booking at Les Trois Poussins. It is exactly as it looks in the photos and the reviews certainly give a good impression - I was not disappointed when I arrived. The rooms are small, but this is to be expected of any Paris hotel. The rooms are nicely decorated with double glacing and air conditioning, so quiet and comfortable. I found the staff to be very helpful and no issues with speaking English. It is not in a tourist area, which I consider to be a good thing, but at the same time it is close to the Saint Georges Metro station which makes travel anywhere very easy. There are some lovely little shops in the area and it doesn't take long to walk to Montmartre and Sacre Coeur. Anyway I was quite impressed with the hotel and wouldn't hestitate to recommend it or to stay there again."}
{"sentiment":1.5,"text":"This hotel offers excellent and luxurious facilities as well as a well-trained and attentive staff. The place is beautifully decorated, spacious and makes you feel like you are in paradise. We arrived at noon, but our room was not ready yet, so we took a short ride with the golf cart to the beach restaurant. It offered a fantastic view over the beach and our expectations were high. However, not fulfilled whatsoever. My boyfriend had a tasteless fish and warm beer, and I had to send my veggie burger back twice just to get it in a decent state. The bill was shocking to say the least, so we decided not to repeat that mistake again. The rest of the days we ate a lot for breakfast (which offered a superb and varied selection), bought musli bars for the afternoon and went to Playa del Carmen for dinner. Leaving the hotel is clearly not something that is appreciated, and we discovered that the taxi rates to Playa are fixed at 230 pesos, which is very overpriced for Mexican standards. Other overpriced elements at the hotel was the spa, internet and gym. We stayed in a room in the building close to the reception. It was a true pleasure with everything in amenities and direct access to one of the many pools. All in all we had a great weekend in Fairmont Mayakoba and would certainly return if we can get decent rates or a good package."}
{"sentiment":2.5,"text":"Stayed at the Hotel Palomar for 1 night in January 2012 for business. The hotel has everything you need, can provide almost anything you forgot, and is a great deal, especially on a corporate rate. The $10 mini-bar credit was also a nice touch (with membership in Kimpton In-Touch). I'll definitely be back here when I return to Chicago."}
{"sentiment":0.5,"text":"I stayed in this hotel in the end of 2008, I will offer my review of this site but look at more recent reviews as it may have changed. The hotel itself is a little away from the metro station but not a too long walk - maybe 15 mins. The hotel is a best western so you can expect cleanness and other basic facilities, there is also a nice little restaurant within the hotel - but its not owned by the hotel. There was all the basic stuff i wanted - TV, en suite and bed was comfortable. The staff were helpful. I would recommend this hotel, but for some people a more centrally located hotel would be better."}
{"sentiment":1.5,"text":"I was pleasantly surprised when I arrived at this hotel. The lobby, rooms and ambiance matched those hotels charging 120 Euros or more. I booked a single room through their on-line service for 70 Euros. I stayed here twice during a two week visit to Spain. The first stay was in a single bed room. A bit on the small size, but fairly typical for Europe. My second stay I got a free upgrade to a full size room and queen bed that was wonderful. The hotel is on a major street, so I was a bit worried about noise. Most of the rooms face inward or on a side street. Rooms that face out do have double windows. I request rooms off-street, so noise was never a problem. A metro stop is right in front of the hotel, as is two coffee shops that are great for a quick breakfast. It is also a short walk to the old downtown district with many restaurants."}
{"sentiment":2.5,"text":"This is a beautiful hotel. The bed was very comfortable and the bathroom was very large and had a separate shower and tub. There are a lot of shops and restaurants. We ate at La Provencal and it was a very cozy, warm atmosphere. Our server was very attentive and the food was great. It's connected to Bally's via a short interior walkway."}
{"sentiment":-0.5,"text":"We could of picked any hotel and to bad it was this one!! As soon as we walked in our room it smelled BAD and then my daughter found someones THONG underwear behind the door. Don't think the room was even really cleaned?? The front desk was not much help either. The room they have for breakfast was way to small also!! There were ants in the bathroom!!! We will NEVER stay here again~!!!!"}
{"sentiment":2.5,"text":"Stayed for 3 nights. The staff which included Jessica, Dave and Randy were all terrific with service in every area. The room was homey and clean. When searching for places to stay in the future, they have made Howard Johnson the first hotel to look for in our search. Thank you for making our travel experience to San Diego, CA a terrific experience."}
{"sentiment":1.5,"text":"We chose the hotel for its proximity to the airport as we had an early morning flight. The rooms were very clean and comfortable and really quiet given the proximity to the airport. TV channels were limited. The furniture in the room was tired and chipped which surprised me given it is a self rated 5 star hotel. If the Sheraton on the Park is 5 star then this is only 4 star. Staff were courteous and friendly. The buffet breakfast was just OK. I would stay here again if needing to get to the airport early and the price of $230 included a three share room, parking, high tea and breakfast."}
{"sentiment":2.5,"text":"The Venetian is filled with attractions, excitement, and fun. It's recreation of Venice if a little kitschy is still quite a sight. The rooms are large, all featuring a step down \"living room\" with couches that feel like it is more like an efficiency apartment than a hotel room. The pool area is excellent. The Venetian complex also boasts numerous excellent restaurants - second to none of any Las Vegas hotel - including the spectacular Asian fusion restraurant/nightclub. My only complaints about the place is that it is so popular as to be overcrowded. Check-in is particularly frustrating, with long lines common. Loud groups of Vegas partiers can be scene (and heard) late at night - but there is nothing particularly unusual about that in Vegas. Also, the casino in the Venetian is relatively small and cramped - although there is a second, larger, casino in the adjoining Palazzo just a few hundred yards away. All is all, the Venetian is still one the best places on the strip, particularly if you like to be reminded of Venice, and you can put up with the crowds."}
{"sentiment":1.5,"text":"This hotel is situated in a relatively quiet street close to Penn Station and not too far from Midtown attractions. It was spotlessly clean and comfortable although the room was very small and lacked sufficient storage space. The air conditioning was effective but noisy. The included buffet breakfast was good but there could be a problem getting a table at peak times. The breakfast comprised: cereals (skimmed, 2%, and half & half milk), porridge (instant, add hot water), cinnamon buns and other pastries, wholemeal bread and bagels for toasting, with a wide variety of jams, honey, peanut butter and syrup. There was a fridge with hard boiled eggs, yogurts, cream cheese and butter, and a hot food display with scrambled eggs and \"sausage gravy\" (a creamy goo with brown flecks). There was a fruit juice dispenser (orange, apple, cranberry, all tasted a bit \"thin\") and fresh bananas. The coffee was good (cardboard cups), and there was a variety of tea bags, but not earl grey. All the other crockery was polystyrene, and the cutlery plastic, so the whole lot went into the bin afterwards. The staff worked hard to ensure food and drink was always topped up. We found all of the hotel staff friendly and helpful. There were 3 computers available to guests in reception, with free Wi-fi and use of a printer."}
{"sentiment":1.5,"text":"I would pretty much agree with the reviews I read of this facility. Staff was helpful, BEDS WERE GREAT (foam, Tempurpedic type beds), breakfast was adequate, location great. The rate is great for what you get. We were not disappointed. The bed linens are a bit old, but ok. We were placed on a smoking floor, so would definitely make sure you request to be on non-smoking floor if that is important to you. The heating in one of the rooms was working 'too well' and the room was hot. The hotel is old and needs some updating, but was comfortable and a great value. We would stay there again and would recommend to friends. The lobby lounge is a nice touch - my kids really liked the hot chocolate. It was really quite good!"}
{"sentiment":2.5,"text":"The front desk staff went above and beyond the call of duty to assist me."}
{"sentiment":1.5,"text":"We stayed at the Excelsior for four days in April. We arrived at 10:30am from the overnight flight from Washington. They had us in our room by 10:45am, even though check in is 3:00pm. The staff was excellent, courteous and professional. The room was delightfully decorated and was in excellent shape for an older hotel. I am a long time Starwood member, and this hotel was one of the best I've stayed in."}
{"sentiment":-0.5,"text":"My husband and I were first glad to arrive at this hotel. Nice location, nice rooms, nice staff. But unfortunately we asked a staff to recommend a good restaurant nearby since it was our first time to Barcelona (or Spain), and we actually dined there. That meal changed our view of the hotel completely. Should've known better when he actually had business cards of that restaurant to give to customers. When we arrived, we noticed that none of the customers(actually only two other tables) were local people (bad sign) 'cause they not only don't look like locals, but nobody was speaking Spanish. We guessed that they were all hotel guests like us. The food was OK. Not the typical Spanish dishes we expected, just steak and fish that you get at any chain restaurant. What was outrageous was the bill. It came to almost 100 euros. We live in Paris(where living costs are usually higher than spain), with 100 euros two people can have a very pleasant meal in a decent restaurant. Plus, on the bill, a liter of sangria was 20+ euros! (as we later found out, you can get the most expensive sangria for 12/liter). Plus, as bread is free and always served at french restaurants, when the bread was served without us asking, we ate it. Then they charged us for that! Water too. All in all, we totally felt we got ripped off."}
{"sentiment":1.5,"text":"I stayed at this hotel on two subsequent weekends. The location is fantastic. The rooms are big for New York standards. They are also clearn. The bed was king size and very comfortable. However, the rooms are old. Our shower was poorly designed and flooded easily. In order to store baggage after check-out, we had to pay $4 per bag, which I had never done before. There was no free internet access in the room or lobby. Overall, it was a pleasant experience and I would stay at this hotel again, given it is New York."}
{"sentiment":-1.5,"text":"When my family checked in, we found out that our 2 connecting reserved rooms had been given away. They placed us in a big suite for one night and said tomorrow morning before 10AM we would be switched to conncting rooms. We did not unpack since we thought we were moving the next morning. The next morning came and went with no call. Finally at 5:30 PM they transferred us. We unpacked at last; however one of the two new rooms had a very bad odor emanating from the bathroom. Engineering came up at about 5:45PM and disinfected the bathroom. We were now late for the Terry Fator show, and we left about 7:30 for the show. We missed the beginning of the show. We got back to the room at 12;30AM. It still stunk. The housekeeping manager came and dumped a bottle of chemicals down the shower drain. It still didn't work. They offered to move us up to the 47th floor, but our kids were now asleep. We also decided not to move because we were tired and it takes a lot of time to pack and unpack. We did not come here to play musical rooms. So we simply closed the bathroom door and put up with the stench. . Meamwhile I injured my arm when the elevator did not stop level with the floor. I then saw this happen several more times with their elevators. On the good side, the casino staff were very nice as were the the bellman. The hallways were always dirty. The beds were very hard. I would never consider this hotel again."}
{"sentiment":0.5,"text":"HUGE, clean room - but don't stay in 117 - lingering food odors. I borrowed room freshener spray from the front desk, but to no avail. Free wi-fi in the room, but VERY SLOW. Kitchenette had a 2-burner stove and a mini-microwave. Vending machines in the lobby sell Hot Pockets (very convenient for late night check-ins). Took some plates out of the cupboard to heat up my Hot Pocket, and they were ALL wet - that was disgusting. Altho online images give the impression that the hotel has interior hallways, access is from exterior hallways. Flat-screen t.v. in the living area, but the picture quality was very poor. Only 23 cable channels to choose from. There's no DVD player in the unit."}
{"sentiment":2.5,"text":"This is one unusual place, festooned with carvings of walrus heads around the building and walrus heads above the room numbers beside the doors. They have successfully updated the 100-year old hotel and it is now in the Doubletree/Hilton chain, but the most unusual of them all, would be my guess. It's got a great lobby bar that was apparently stolen in the middle of the night by the drunken Klondike millionaires who formed the club in another hotel and were asked to vacate the premises. The rooms are very big and decorated in a modern version of that period. It's quiet, the beds are first-rate, it's within walking distance of both the ballparks and the downtown places like Pike Place Market. It's so nice to be in a hotel with some personality and there's nothing like this place anywhere."}
{"sentiment":0.5,"text":"We stayed for one night over chinese new year, having previously spent four nights at the Four Seasons on Hong Kong Island and two nights in the Four Seasons on Macau. Both the macau and ritz carlton properties were disappointing, but for different reasons. The ritz-carlton property has phenomenal views (of course), and the infrastructure (rooms etc) is good, but not outstanding. The biggest drawback was the quality of service - we arrived at 3pm and waited for over ten minutes to get service at reception. We were then informed that our room, promised on the website to be available at 2pm, would not be available until 4pm. And that we could enjoy a complimentary soft drink! After expressing considerable dissatisfaction, the surly receptionist finally agreed to give us one alcoholic drink as we wait for another hour. For a brand-new hotel in one of the most hospitality-competitive cites in the world - the ritz carlton has seriously under performed. As far as super-tall hotels go, the park and grand hyatts in Shanghai are much better. Definitely not in the league of the Four Seasons Hong Kong or the Landmark Oriental. Profoundly disappointing."}
{"sentiment":1.5,"text":"For being considered a \"Moderate\" Resort, it's very nice! I've stayed there several times, they have a decent sized pool, and nice landscaping. The rooms were very clean, of course. And they had nice places to eat. The only reason I didn't give it a 5 star rating, is because I found the rooms to be rather small. Although they are nicely decorated, they're not very large. But all in all, I would consider it to be a good deal, and I would indeed recommend it to fellow Disney goers."}
{"sentiment":1.5,"text":"I stayed there with my husband last weekend and was very happy, in particular with the very helpful attitude of the manager and front desk staff. They obviously aim to please. The hotel is an easy walk to Coconut Grove's restaurants and shops and is also very close to the seafront etc. The rooms are fine and overall the hotel is very clean. There is a good buffet breakfast and a huge swimming pool with plenty of seating. I would not hesitate to stay there again."}
{"sentiment":2.5,"text":"We had a three day stop over in Hong Kong at the beginning of December 2011 before spending a month with family in Australia. We stayed in a cool corner room on 26th floor......what a fabulous hotel, modern, super friendly and the most delightful and helpful concierges in the world. Aged in our late forties/fifties I was completely at home here. The pool was brilliant, the view magnificent, and the service just excellent. We were picked up from the airport on time, and did not have to lift a finger..........the bar is really cool, and you can have the most stunning afternoon tea or glass of good wine and take as long as you like."}
{"sentiment":2.5,"text":"I really enjoyed this hotel. Our room was very comfortable and well-equipped, with a view of the courtyard garden. The staff was excellent and very friendly. We were given free maps, and a concierge helped us with all our sightseeing questions (e.g. where to see the Bastille Day fireworks from). When the staff found out we were there on our honeymoon, they brought us cake and champagne with a card. We didn't eat in the very expensive restaurant -- there are many cheaper options nearby. The business center is okay, but the internet price is steep. The hotel's location is a little remote. There is a metro stop nearby, and the hotel is two stops away from the Arc de Triomphe. Right near the hotel is a gorgeous park (\"Parc Monceau\") with a pond, landscaping, and statues. We ate a picnic dinner there several times. This hotel is a good choice for either business or pleasure excursions. Very nice!"}
{"sentiment":1.5,"text":"I am a Disney annual passholder and have stayed at many Disney resorts...however this is my first review of them! I would not normally stay at a Deluxe resort due to the regular cost - even with a Passholder discount its extreme. I got the opportunity to stay at The Beach Club while my sister was attending a seminar there. The hotel is great. The lobby is beautiful and the elevators there are surprisingly fast. The pool is basically the best at Disney - water slides, hot tubs and sand in the bottom of the pool are just some of the features! They offer as many towels as you could possibly need and they some so you don't need to bring a beach towel or take any from the room. Some of the Disney resorts are over the top in the theme but the Beach Club does it tastefully even throwing in some subtle Little Mermaid characters and hidden Mickeys in the carpet. The rooms are decent size, we had plenty of room for three women with a lot of stuff! The bathroom had double sinks which helped with the space there. The housekeeping staff was very nice and attentive to any extras that we needed. The only complaint about the room was that the 'balcony' we had only fit two people - and only if they were standing side by side. This was disappointing after seeing some of the other ones with chairs and tables on them. The best thing about the Beach Club is the location. It is the closest park to Epcot, you could walk there in two minutes. You can also walk (15-20 minutes) or take a boat to Hollywood Studios. You also had access to the restaurants at 4 other hotels, all within walking distance: Yacht Club, Boardwalk, Swan & Dolphin not to mention all the great things at the Boardwalk - ESPN Zone, shops, a piano bar, etc. Couple of complaints, one minor one slightly major. The minor one is the stops when you are riding a bus to the parks. You stop at EVERY resort in the area - 5 stops including your own hotel so the bus rides can take a long time. Some moderate and value resorts have less stops! With the amount of money you pay to stay at this hotel you should get the benefit of fewer stops. The other complaint that I have was with my luggage. I had been staying at the All Star Sports Resort leading up to staying at the Beach Club and Disney transferred my luggage as its common to switch hotels mid-trip. However, they lost my luggage and didn't find it for about 8 hours. I kept checking at the desk and I was told that it wasn't there but a van from All Star had been by. Then I was told it wasn't there and they didn't know where it was, then next it was on a van on its way and back again to not knowing where it was. When the hotel manager (not someone from the bell service) they finally figured it out. It got delivered to the Caribbean Beach Resort despite the fact that it was tagged appropriately. So the van driver as well as the Caribbean Beach people were clearly not paying one bit of attention. The driver for not looking at what he was dropping off and the CB for letting a bag sit there for about 6 hours without it being claimed. The manager was very helpful keeping me updated and offered up any toiletries that I might need but what I really wanted was my jacket as the weather had turned cool. They ended up giving me a credit of $25 on my credit card to make up for it. So, it was an inconvenience but Disney did their best to make it right as they always do."}
{"sentiment":1.5,"text":"Very nice for a discount price. Plan to stay the next time in Las Vegas"}
{"sentiment":2.5,"text":"We stayed at the Britt Scripps in the Library Room, and had a wonderful time in San Diego. The hotel is only a few minutes from Balboa Park, and the Airport. The house is gorgeous--restored to the very last detail. Our room had a large claw foot tub, a feather top queen bed and 1000 thread count sheets. The breakfast selections are wonderful--home made pancakes, omlets, muffins and coffee. The staff was kind enough to even print up tickets for our visit to the zoo so we didn't have to stand in line. Overall the inn provided an inviting and relaxing stay. I would highly recommend this to anyone visiting San Diego."}
{"sentiment":2.5,"text":"We took a chance that Castle in the Sand would be the right place for our short visit to Ocean City and were extremely pleased with our choice. Our trip was designed to make our sister-in-law feel better, as she was recently diagnosed with a serious medical condition. And it worked. Our first-floor, ocean side room as clean and spacious, the view peaceful and the noise...non-existent. Service people were all cheerful, even near the end of the summer! The location was perfect for us beach lovers and shoppers alike. I would highly recommend Castle in the Sand to others. In fact, I already did."}
{"sentiment":-1.5,"text":"horrible hotel staff. treated me with a disgusting & demeaning attitude. THEY WILL NOT ONLY BE REPORTED TO CHOICE (and I'm elite diamond), but I WILL NEVER, EVER GO NEAR THIS HOTEL AGAIN. I left saying my stay was \"just ok.\" I would rather report them to their franchise than deal with them as they clearly don't care about their guests. Ironically, their horrible way of manging this hotel and dealing with guests surely has got to hurt their business. Treating your guests with respect makes them want to return and spend more $$$$$$$$ duh!!! I cannot recommend this hotel based on my experience here. Their rooms are disgusting and have bed bugs."}
{"sentiment":1.5,"text":"The resort is beautiful, the grounds were immaculate, the rooms were charming and lovely, the smells were horrid, and the food was not even edible. I have not seen every beach in the world, but this one has to be one of the best in the world. Do NOT eat at the buffett by the pool for lunch unless you want to spend about $160.00 to have the resort MD to administer treatment for food poisoning. (this was my experience-disclaimer). I spent the last two days of our 4 day retreat in bed wishing someone would shoot me. The dinners were just plain weird and not in a gourmet kind of way. The deserts actually had gone through a de-flavoring process of some kind. The service was great and everyone spoke English with the exception of the housekeeper who refused to leave us alone until she made a duck out of our towel. I don't know what the heck was going on but the odors were enough to knock you over. I would recommend staying here, just be aware of what you eat. When I asked the driver what other resort he would recommend he said Maroma resort is the best (a couple north of secrets), but it is not AI as I understand and it is smaller. I must also add that the entertainment was really fun. OMG the beach was heavenly and the spa was crazy beautiful. Oh ya, and free internet."}
{"sentiment":1.5,"text":"This is my wife`s favorite Hotel for our spring break. She thinks the pool is nice, for older folks, like us. The rooms are big, you can have two queens or a king, it`s the same price. Nice bathrooms, the fan is a little to loud. Last year the floor tiles were loose, but they had fixed that. Easy to park your car outside your room, free parkingpermission provided on suite. Polite and nice staff everywhere at this place. Any questions or issues, don`t hesitate to get into touch with the reception. Lovely Tara and her staff, are always there to help us out, with a smile."}
{"sentiment":1.5,"text":"Htel sympa et stratgique showReview(19442297, 'full');"}
{"sentiment":-0.5,"text":"This hotel is huge with thousands of rooms.Upon arrival you enter a large busy lobby and an equally large queue.(The lobby is never not busy and has the atmostphere of a train station).When we arrived not only was the hotel full but it was overbooked.Some staff behind the desk are freindly and helpful but others lack even basic training and are nothing but rude... so be prepared!!!Check in can turn out to be a challenging experience.The staff have heard all the complaints before and are used to them.Three managers and 24hours later our group managed to aquire three rooms that were acceptable.It is essential that a superior room is booked as the standard rooms are very basic , dark , small and tatty.The corridors in the hotel are large, featureless and very dark.Not helped by the dark carpets. The bedroom doors are 'interesting' and you would you think someone painted them blindfolded. Even the superior rooms are in need of renovation as the decor is old and tired.The lights in the rooms are no better than candle power and we had to remove the lamp shades so we could see.The bathrooms have not changed since the day the hotel was built .On the postive side the hotel is in a great location as everything is nearby.The beds ( to my suprise) were comfortable.No sign of the bedbugs... I did check before accepting the room!!!! Clean sheets/towels arrived every day and the room was serviced to a reasonable standard.The coffee in the small deli downstairs was excellent.According to one of the managers the hotel was purchased for the value of the land and therefore as little money will be spent on it as possible.This is certainly very obvious and is such a shame.I wouldn't stay here again even it was free but New York was so great!!!!!!!!!"}
{"sentiment":2.5,"text":"The friendly, well-priced Eventi has a lot to offer. It is new and well-decorated, the rooms and baths are comfortable and well-equipped, and the service is friendly. We had a quiet room, a corner room on the 6th floor. The only thing we heard was an occasional honk and we slept quite well. The bed was comfy and the air conditioner functioned quite well. Free coffee in the morning was good and complimentary wine in the early evening was lovely - good Australian wine on the attractive terrace. There is also always-cold, slightly flavored water available in the lobby. When the room was not cleaned as scheduled, a phone call took care of the problem within 10 minutes. Mistakes can happen - what sets a place apart is how they deal with them. This hotel knows how to do that. And last but not least, the Food Park next door is a great, inexpensive source for all sorts of breakfasts. The Basque restaurant upstairs served us an excellent meal one night before we walked to the theater. We would definitely return!"}
{"sentiment":0.5,"text":"Good Hotel, not Great I chose this hotel for a 20th Wedding Anniversary and for our first trip to New York. My choice was based on the reviews here on trip advisor.We had a great time but the hotel is not as good as I was led to believe from the previous reviews. Some staff were excellent, some were downright rude and ignorant. I imagine that if one only met the good staff the whole impression may have been different.On an objective level the disappointments for us were centered on the bathroom and the lighting. No handheld shower attachment meant you had no choice but to have a bath in order to wash some bits. More surprisingly, and unforgivably, the 'Bath Towels' (3 per double room for some reason) were like large hand towels (they would not fit around my admittedly large 40 waist). There was nowhere in the suite to hang wet towels so they could dry.Due to the offices surrounding the hotel one relied on electric lighting more than usual. Not a single bulb was more than 40 watts, and there were only 3 in the bedroom which meant one was constantly walking into the living room ( 5 * 40 watt bulbs) to try and get dressed in matching socks.Overall the Hotel had some really charming points. Someone there does care, without a doubt. The high points were candles in the windows and complimentary wine in the evening. Unfortunately considering the price we paid we felt that dim lighting and wet towels put too much of a dampener on our holiday of a lifetime for our liking.I have no comparative experience of New York hotels, but probably would not choose to visit the Giraffe again."}
{"sentiment":1.5,"text":"Just returned from holiday,enjoyed nice week at club de saoleil. Found accommodation very comfortable and no noise at all. The site is a way off from the strip but found the shuttle bus to be totaly reliable,on time from the accommodatiom, nearly always ten minutes early away from pick up points. my only complaint? fifty dollars stolen from my daughters purse, accidentaly left out of the safe on a day we left very early for a day trip. A formal report was made but notfollowed up as yet"}
{"sentiment":2.5,"text":"We stayed here for two nights in October 2011 and thought it was really great. The room was clean and the kitchen was top class. Check in and check out was easy and the staff were generally very helpful. The beach at the back of the hotel was fantastic, great view and not too many people (and beach furniture provided). Hotel was also right opposite a good sized supermarket and other food shops and a short drive to Lahaina. Bed was really great."}
{"sentiment":1.5,"text":"Just got back from 5 days in Vegas stayed at Harrahs, great location and hotel quite nice, lovely rooms but we stayed in the carnival part (for smokers) I dont mind the smell of smoke but the floor we stayed on absolutely stank of \"pot\" !!!! The rooms where really nice and clean and made up every day, not a good view but then again we weren't in the room for long. We visited most of the other hotels on the strip and to be honest with you they were all the same.... full of fruit machines, bright lights and hundreds of people.. We had a great time in Vegas but once you'd walked up and down \"the strip\" a couple of times you'd seen everything so I dont think well be going back."}
{"sentiment":1.5,"text":"Modern rooms as usual, good food, good conference rooms. Location is not interesting for a walk, no shops, no restaurants nearby. In Paris either you have small and a bit worn rooms in the center or the modern, comfortable ones a couple of metro stations away."}
{"sentiment":2.5,"text":"Let me start off by saying that this is a great hotel. Because of my love for The Cosmopolitan, I was being a bit critical of Encore. The service and overall atmosphere is perfect. It is very light and airy feeling. The rooms are nice, but because of the partition between the bedroom and living area, I felt a bit closed off. It is hard to look out the widow from the bed. The TV swivels so you can watch it from the bedroom or living area. However, if you're sitting on the couch, you have to look 90 degrees to your left to watch TV. Granted, you're not in Vegas to watch TV, but nonetheless...The 21+up pool had a good vibe and is free. The pool DJs were awesome and there was enough seating, provided you got there before 11:15. The food at the pool was mediocre. Everything was served cold, even tortilla chips (the drinks were yummy though). There are a ton of high-end restaurants, but very few easy/quick bit-kind of places. Encore/Wynn has plenty of bars and clubs on its property. Despite it being in a less-than-average location on the strip, you don't feel the need to go anywhere else. Def would stay here again."}
{"sentiment":1.5,"text":"We arrived late on the 15th December 2005 during the pouring rain. This was to be an 18th birthday present for our daughters and we had booked a room which would accomodate 4 adults. On arriving at the hotel we were told that the room was not available and would we mind an alternative. We immediately thought that this was going to be a distaster but we could not have been further from the truth. We were then given a suite which had two double beds, tv, table, chair and bathroom in one section and a second room which contained a dining table, chairs, sofas, fridge, 2nd tv, and 2nd bathroom. We were also sent a complimentary meal of fruit, cheese, biscuits and water. It could have been worse as we did check the rooms on our floor which looked small and cramped, but we more than happy with the room, staff, cleanliness and location of this hotel. I would be happy to return there again"}
{"sentiment":0.5,"text":"We spent one night at the Golden Triangle Inn. We drove from L.A. to San Diego (which took us 5 hours due to heavy traffic!!) just to see the San Diego Zoo and after that to be on our way to our next stop. The room wasn't that big, but it was clean. The bed was really nice. Requested a room on 2nd or 3rd floor and got a room on the 3rd, as requested. It's right next to the 805, but you don't hear any traffic at all. Breakfast is till 9.30AM. We got in the lobby at 9AM, but most food was already gone and even after 15 minutes was not restocked, except for the juices. So I took the last sweet thing and a glass of orange juice and that was my breakfast. The breakfast was the only downside on this stay. Oh yeah, and the lack of a swimmingpool. But that's something you know when making a reservation. For a short trip to San Diego this is a nice place, when I would stay longer, I would have looked for a hotel/motel with a pool."}
{"sentiment":2.5,"text":"The staff was very friendly, and breakfast was excellent, which is difficult to find at hotels especially at this value. The room was moderate in size and the beds were quite comfortable. Nice layout and great indoor pool area which the kids really enjoyed."}
{"sentiment":2.5,"text":"GREAT HOTEL!!! This hotel was near everything. Room was very quiet. The view wasn't the best but it was fun to watch people working in the building next to us while we were on vacation.The room was a good size for new york. The bed and the pillows were excellent. I haven't been able to find those pillows since we returned - wish i could. The bathroom was big enough for 1. Would have been nice if it was bigger but i wasn't in new york to stay in the bathroom.The staff at the hotel were great. They always tried to make sure you were satisfied. We got there early and they had our room ready. They held our luggage on our last day so we could see more of the city before our flight. The best - they all deserve raises!!!There is a great restaurant right across the street that has excellent food - giggles. After 7pm the place turns into a mini night club with spanish music. It was a blast - we went almost every night. The front desk will refer you to jake's or dave's (can't remember) down the street - very, very expensive if you go. Giggles is more affordable and we enjoyed there food better.For the price this hotel made new york more affordable and the stay was a blast."}
{"sentiment":2.5,"text":"This hotel was amazing. The rooms were massive and very comfy beds. The pools were the best thing about the hotle and the slides were so much fun even for adults. There was always something going on during the day and evening. The was music playing around the pool and it had a very family friendly feel. It was just a 2 minute drive to sea world and to mission beach which was lovely and clean. The only thing which was a slight issue was we were upgraded to a room in Bay 1 which include a balcony, when we arrived there was no balcony (we thought) so we went to the front desk and the staff didnt seem to understand what we were trying to get at. In the end they told us that the open air public walkway infront of the room was our balcony. (which wasnt a balcony in anyones books). so ask for a room in the tower or the suits."}
{"sentiment":2.5,"text":"We loved this new property at Disney World. The service was exceptional. We used the in room dining, bell staff, concierge, laundry and of course housekeeping services. All were performed with a high level of professionalism, courtesy and efficiency. Room and bathroom were very spacious. Furniture including bed was very comfortable. Bathroom had separate tub and shower which was nice. Having a quiet room is important to me and ours was very quiet. Only complaints: not enough pillow selections, so had trouble finding a comfortable one. Also, it is located just slightly outside the Disney property and shares a bus with the new next door Hilton and schedules are not as frequent as we would have liked. This is a minor complaint, however. Not too many kids, so it was pretty quiet, even at the pool. I would highly recommend this property, especially for adults only. For families, the Hilton looked like a better choice for food and pool."}
{"sentiment":1.5,"text":"The first time I stayed here, I booked it by accident. I was supposed to stay in another hotel by the same name not too far away. I was delighted when the hotel turned out to be really nice! And now I stay here when I go to Paris for work. The staff are really helpful. The rooms are lovely and very charming. The location is good. Only a short walk from Odeon and St MIchel where there are plenty of nice bars and restaurants to eat in the evening. Also very close to Notre Damn. Great location for shopping trips as it is only a short distance on the metro to Sevres Babylone."}
{"sentiment":0.5,"text":"The reviews on here are mostly five or four star, which is probably true if you have one of the large rooms/suites (the clues are references to murano glass chandeliers, oil paintings, glorious furniture, large bathrooms, etc...) Be warned small rooms are grim, dank and dark, with cramped bathrooms and no sound proofing. If you have ordered a large room then great, the location is fabulous and the hotel sweet if eccentric. If you don't have a large room then go somewhere else because you will be miserable..."}
{"sentiment":0.5,"text":"Everything was fine until the bill came 2 weeks later and had charges for using the bottled water in the room which we never touched. I usually check out over the tv to make sure everything is correct on my bill. However it wouldn't work and I had to drop my keys in the box at the bottom of the elevators and rely upon the honesty of the maid staff. I wasn't going to wait in a long line again as I did when I checked in. Not at what I paid per night for the privelage of staying in this hotel. I called the number on the bill and was told that they could do nothing 2 weeks later and i should have notified them the day i checked out of the illegitimate charge. I would have had the in room checkout worked you morons. They gave me another number for the accounting department which had 9-5 business hours to make a call. Not a time that is convenient for me to call because of the nature of my job so I said frig it I'll eat it. However, Mandalay Bay don't think I'm going to let you get away with this rip-off. I have made it my mission to put you out of business slowly but surely. Everytime I'm in town you will have a very tough time keeping your public telephone stocked with writing paper and pens. Your toilet paper?, players will not spend time at your tables if they can't wipe their a#$ in the bathroom. You may find it in short supply when I'm in town. This may not sound like much but I guarantee to bleed you dry Mandalay bay and shut your doors by years end 2005. You messed with the wrong guest this time my friends."}
{"sentiment":1.5,"text":"Generally a very good hotel that is nicely sitting in between the parks. We used a trip advisor special rate an got a two bedroom apt - and they are reaaaalllllyyy large. The only thing which was really below the general standard of the hotel was the food and service on the pool bar (only fast food available-served in plastic - probably the worst hotdog we ever had.the servise did not pay a lot of attencion - flatware missing, no high chair etc.) but the hotel itself is definetly worth a recommendation."}
{"sentiment":2.5,"text":"I agree with other reviewers about the fantastic location of this hotel - but what really impressed me was receiving in the mail a cheque for the several hundred dollars that my dopey teenage son left in his room and was too embarrassed to own up to. For that honesty I would stay here again any time. The rooms we stayed in were in the historic wing and although the beds are very comfortable if you are a light sleeper I would recommend requesting a room that does not face the street as there is a fair bit of noise through the night. It offers great value for money though and very helpful staff."}
{"sentiment":2.5,"text":"We have such great memories of our vacation at Tres Rios! Not only do you have a beautiful resort, your attention to \"details\" in landscaping, maintainence of the pools, gardens and buildings was outstanding. What an impressive place! I wish we could mention all the staff members we met because everyone was so nice.Here are a few people: Mario Garcia was the perfect person to meet new guests at the airport!(Do you still have your PACKER hat?) Thank you again to Yanira & Luis...our attentive servers at the breakfast buffet. Yanira, \"I will miss your great smile and personality\": Eliezer, the \"special coffee\" you made for us at the Mexican Restaurant was unbelievable...an artistic production! Also, the gentlemen that provided the evening music were great musicians & entertainers...did you find the song El Paso? Nicolas, at the Asian Restaurant, was very thoughtful and also a good server. The food at the restaurants was excellent...and a nice presentation on the dinner plate. It looked as good as it tasted! We had a very interesting and informative tour of the main gardens and a few cenotes. Motega, your knowledge of native plants was impressive...thanks for taking the time to share that information with us. And last , but not least was our Spanish Lesson Instructor, Guil...sorry, I misplaced my notes with your name. We enjoyed our lesson and appreciated your patience. Our memories of Tres Rios are very special. Wish we could have stayed another week! Thank you from the 4 PACKER FANS"}
{"sentiment":1.5,"text":"After being dropped off by the taxi driver at the Mandalay hotel rather than the resort the staff member in the hotel was extremely helpful and booked us in from there and then pointed us in the correct direction along with a detailed map. We stayed for 2 nights before beginning a motorcycle tour. The rooms and beds were very comfy, with plenty of large fluffy towels and toilettries,all of which are very much appreciated when touring, as you have limited space for luxery items, so getting of to relaxed clean start is always a priority. We only wished that there was more info in the room regarding the complmentary monorail to Excalibur/New York, this would of saved several blisters on our first night."}
{"sentiment":-0.5,"text":"We stayed at the Penn for 4 nights at the end of a 2 week holiday in the states, and it was the worst of the four hotels we stayed in. But it wasn't awful. We chose it as a couple of our friends had stayed there and siad it was ok. It was also amongst the cheapest hotels in midtown. We checked in after 1am and were shown to our room by a very enthusiastic bell boy. Unfortunately the room was horrible. With it being so late, we decided to wait until the morning to change. The room smelt awful, was very small and poorly laid out (the tv stand was at the side of the bed) and the walls were dirty and in a poor state of repair. We went to the desk in the morning where we learnt that it was in fact a smoking room. THis angered me because I had gone to the trouble of e-mailing the hotel with my name and booking reference to ask for a non-smoking room, only to be told that most rooms were non-smoking, and you wouldn't be given a smoking room unless you asked. It was a slap in the face therefore to be tols by the clerk that I should have specified non-smoking on our arrival. Our next room was much better, though not great. It was larger and cleaner and did not smell. THe bathroom was much better as well. On our third night, our neighbour decided to play loud music after 11pm. We called reception, and the music was turned off promptly. At 1.45am, the music returned. Once again, we called, and the music was turned off. UNfortunately, there was an additional noise which drove us mad. We never did discover what it was, but it sounded like a pneumatic drill going for 2 seconds, every 9 seconds, from somewhere outside, which had been going since we returned to our room. THe repetitiveness of it was maddening, and it was impossible to sleep. At 3:30 we gave up and went down to reception, who could only suggest changing rooms. We tried another room, but the noise coul dbe heard there as well, so back downstairs we went. The next room was quiet, but was a smoking room again, so we went down again, at our wit's end. FOrtunately, the next room was both quieter and free from odour and we managed to get to sleep around 4.30am. I must point out that the lady on the desk was very helpful and did not seem to mind us continually returning to her. We do not know if the noise was within the control of the hotel or not, but it was gone by the morning and did not return on our fourth night. THe best thing about the hotel is its location, and its relative cost. It was the most expensive hotel we stayed at, and yet the worst. I guess that's NYC for you. It is very handy for Penn Station, and there are plenty of shops within walking distance if you are so inclined. Had we been given our eventual rooms intitially, and not had noise problems I would have been happier, but I'm afraid I would look elsewhere next time."}
{"sentiment":2.5,"text":"Absolutely Amazing... an incredible resort! Best time of my life! Ok! First off I went to the grand paradise sept 8th-15th of this year (07) with my mom my cousin and my aunt for a girls week. We flew with sunwing out of Toronto and it was an amazing flight! We got to the hotel at 11:30, and we knew checkin (since it's stated right on the hotels website) was not until 3:00pm. We were told to leave our luggage with the bellboys and go to the pool or explore. We decided to go get changed into our bathing suits and go to the pool! We changed in the bathrooms that are NEAR the main lobby, there are no washrooms right in the lobby, it's down one corridoor to another. The washrooms were beautiful, all stone tile, and flowers everywhere. Very clean, and only one stall had some water on it. Nothing to complain about. We then went down to the beach to get some chairs, and even though it was 11:30am , we had no problem getting a spot under an umbrella. The pools are beautiful, the beach is gorgeous, and both are very clean and well kept. The beach bar isnt a swim up, the swim up bar is at the club grand paradise which is farther away from the beach and i think thus whhy they get that luxury. But the beach bar is literally 5 steps from the stairs to the pool, it was fine for me. The service at the beach bar was amazing, dont forget to tip! these guys work 12 hour shifts and when the beach bar closes at 11, they are there until 2 am, on hands and knees SCRUBBING the floors and every inch of the bar itself, we made friends with some of the staff and witnessed this all first hand. At 3:00pm we went up to get our rooms and there was no wait and no problem, infact some people that flew in with us had already gotten their rooms EARLY! hte bellboys took us up to the rooms and they were amazing. they are fairly plain, a few pictures on the wall, but VERY clean. The bathroom was great, not a spot of water, no leaks, TONS OF HOT water.. i am boggled that some people in the reviews below had no running water... Keep in mind sunwing and sunquest and LARGER tour groups own certain blocks of rooms, and you get what you pay for. Our fridge didnt leak, we had a balcony and we only paid for a garden view... we had an ocean view, it was just amazing!!! They have so many poolside activities, from contests, to beach olleyball, water aerobics, spanish lessons and water polo, we were always doing something, they have a kids club, i met another canadian with a little boy and he loved it! they are not stingy on the alcohol whatsoever, infact a lot of the time i had to say JUST A LITTLE VODKA haha they like to fill it up halfway, you really get your money's worth if you drink. The pool and beach are soo clean, the poolside does get slippery, so wear flip flops, i didnt fall ONE TIME! The food is great! i had no problems! my cousin, who is the most picky eater i know found something everynight at the buffet, and loved the beach restaurant for lunch, they have hamburgers and hotdogs and pizza, the pizza was awesome! the a la carte restaurants were great, i went to chinese and seafood and my cousin and aunt went to italian we loved all of them, GREAT service and great food. and we booked with our sunwing rep and had no trouble getting reservations for every one we wanted to try! the staff is really overworked, and they make about 40 american dollars a month. So remember to tip... a vacation is what you make of it, and if you expect to be waited on hand and foot and have everything emmaculately spotless and perfect, dont travel!! especially to a third world country! I had NO complaints about ANYTHING, the only staff i had a problem with was the girl in the gift shop. and it was my mother that had a problem not me. we tipped our made 2 dollars a day, and gave her little things we prebought at the dollar store like makeup and hair clips. She loved it, and appreciated it, and one day when i came back up to get another towel, she had both beds across the room cleaning under them and the walls!!! I never saw one mouse, or bug or anything for that matter in my room or any part of the resort! It was so clean and such an amazing experience. the staff is so friendly, if you're friendly. Try and speak spanish, even if it's a little, they find it entertaining and they respect you for it! The disco was fun too, the entertainment staff are there dancing with the guests, teaching dances, and it's a great time. The sports bar is open 24 hours it's a fun time too! and for internet you simply pay at the front desk and you get a little ticket that has a log in code on it, and you can use it all week until your minutes are up. I had no problems with the internet whatsoever. Overall, this resort is amazing. I'm actually confused about if the other reviewers were at the same hotel! I dont have one complaint, it was a great time and we are planning to go back the same time next year for 2-3 weeks instead of one! same hotel because it was just amazing! We went during hurricane season but it's also hte hottest month of the year, we only had about 7 minutes of rain, it was the beautiful weather and i reccommend this resort for anyone and everyone!"}
{"sentiment":-0.5,"text":"Went to ny a week prior christmas 2007; I booked the hotel through priceline but giving the high season I got the room for $330 before taxes and fees; which is a lot for what the hotel has to offer. I read the reviews on priceline and trip advisor and I knew the room was going to be small and indeed everybody was right! It is true, you don't spend ur time in the room but I think you could use a little bit more space when u try to relax; The lounge/club is nice, the restaurant is nice and good food, the personnel is helpful. If you get the room for under 200 go for it, otherwise look somewhere else."}
{"sentiment":1.5,"text":"We were right where we wanted to be - walking distance to Pike Place, Pioneer Square, Qwest WaMu Center, waterfront. Our room was ready when we walked in the door early. I loved the old, vintage feeling, wide halls and stairs to our room. The bathroom was spotless, the shower was great. We parked the car and never touched it until we drove home. The neighborhood was quaint with marvelous shops and restaurants. I highly recommend it. It was relaxing not taking taxis and being able to run in and out of our hotel as we went from place to place. The staff was friendly, helpful and ready."}
{"sentiment":2.5,"text":"Was lucky enough to have business meeting at Four Seasons and spent a week including TGiving. What stands out the most is the overwhelming friendliness of the staff, from the bartender to the bellman on the street. All made it their job for you to be happy and welcomed. Concierge Heather was a special treat as every, and I mean every, recommendation she made was on the money. We explained what we liked in restaurants etc. and she came through with great recommendations, not necessarily on the top lists, which was even more unique and fun. Although I use Trip Advisor heavily when traveling, Heather was much better. Debated upgrading to suite but we were so comfortable in our deluxe room that we decided to save the upgrade costs spend more on other fun things, food and the world class shopping all within blocks of the outstanding location. One of the best hotel gyms we have ever used. Meeting accommodations superb. Was there a downside? Yes but only three things. No coffee in room or on floor. I can get coffee in my room at the Hampton Inn, but not the Four Seasons!!! I just do not understand the logic on that one. And the wireless internet is way too slow for what you would expect from the FS - better at Starbucks. One evening there was an unexplained power failure, affecting most rooms for several hours - our room was black. Very creepy. Although apologies were made at checkout, I feel that this could have been handled much smoother by such a fine hotel. A nice apology letter under everyones door or maybe even e.g. free muffins or croissants in the lobby the next AM, would have been an outstanding touch. It was like it was swept under the rug. These issues certainly stood out, because everything else was so fantastic. In the overall picture the few negatives were not huge and we remain overwhelmed with our experience and look forward to coming back. Everything cannot be perfect for a full week stay, even the Four Seasons is in the real world - although when you enter the hotel it is a bit of a fantasy land. Overall one of our top hotel experiences ever. And we even bought a Four Seasons bed."}
{"sentiment":0.5,"text":"I am giving this an average because this is NYC, if it were Dallas or Chicago it would be an okay. Very spacious rooms, we stayed at two hotels in NYC and would probably not stay here again. You are 4 blocks from Grand Central which to me was a major detriment. On the other hand, This is a place for traveler's who need space, are with family, or are planning on being in NYC for more than a few days and do not want to feel cramped. HUGE closet space, kitchenettes with fridge, and dishware. The linens were lacking in quality and the room had an underlayment of funk. For example, there was a chair that had a deep white stain, from what I have no Idea. However, the room was quite clean other than that. I know ,sounds oxymoronic, but it is hard to explain. I would relate this hotel to a Motel Six, still a good value for the money, just not for us. NOTE: the pics on trip advisor are much more reflective of the actual hotel rather than the travel websites. Benefits; huge rooms for NYC standards, kitchenette with fridge & coffeemaker, hot water, decent (not great) towels, good for people with kids or teenagers. actually had a view, friendly staff. Detriments: not the most convenient to metros, weird funk/feel, no ice on floor, had to go downstairs or order from housekeeping, elevators very busy, so we always took service elevator or stairs. bed linens not the best, only one nightstand (drove my wife nuts), curtains did not close."}
{"sentiment":2.5,"text":"Simple and clean. Excellent location, especially if you get to venice late at night (very close to the bus/train station). Friendly staff. They kept my luggage and I could pick it up late at night as the reception is open 24/7. Wi-fi worked perfectly. Only negative point: to have breakfast in the morning we had to go out form the building where the room was and go in again, next door."}
{"sentiment":2.5,"text":"Stayed here with my friend last year, we arrived late at night and the taxi driver dropped us off outside the door. Reception staff were very friendly and helpful and the room was lovely and clean. We had a good sized twin room overlooking the quadrangle but we didnt have any noise or problems. Once we had freshened up a bit we went out for a drink. The street is quite dark and there are lots of locals but dont let this put you off. We were two (nice looking) women on our own and had no problems. We did not have breakfast in the hotel preferring the little coffee shop a few doors down which served amazing coffee and pastries. The hotel felt very safe and about a 20 min walk away from the beach and maybe 10 minutes away from the Aquarium and lots of lovely shops and restarants around the same area. Ramblas is maybe 10 minute walk away depending on the heat and we had an amazing time looking at all the stools and drinking fresh juice for sale in the famous market at the end of Ramblas."}
{"sentiment":-1.5,"text":"\"I value my integrity\" Was the mantra of the staff. When I asked for a nice room, the front desk clerk told us, I value my integrity, so I must tell you, this hotel is very old. I will do my best.We arrive in our room to find that it is a 9'x21' Box. The window was partially blocked by the window air conditioner, which was okay cause the window was SOOOO filthy that you couldn't really see outside. Fortunately, we brought our personal DVD player (the television selection was horrible. The TV was old with a bad picture. I plugged the DVD player into the tv's rca jacks, but the tv wouldn't accept the signal. When I called guest services the clerk told me, I value my integrity. Our televisions are very old. I don't think they accept a signal from a DVD player. Hmm, I am beggining to smell a theme. If a guest asks a question about the hotel, Just tell them that you value your integrity, but the hotel hasn't been renovated in 78 years. They will understand. If the guest doesn't seem appeased by your honesty, offer them an upgrade, for an additional fee. If you REALLY value your integrity, find another job. I am not taking potshots at the employees, but come on, you don't have to use a gun to steal from people..This hotel is a great example of owner milking the name of a (formerly) grand property for all it is worth. They charge a premium, and deliver NOTHING. Not a cup of coffee, not a newspaper, nothing, nada....squat.This is the second Kimpton property that we have stayed at that did not meet our expectations, the first was the Villa Florence. Same story, smaller scale. At least the Villa Florence had an afternoon wine reception so that you could get good and drunk and forget about how you were ripped off.IF YOU ARE LARGE (in the caboose) do not under any circumstances check into the hotel. The space between the sink and the bathroom wall in the toilet area is VERY tight. We are not overweight (by today's standards) and I knew that another 50 lbs. and I would have a problem. How embarassing would that phone call be when you can not get off the pot.If you are unfortunate enough to be reading this from the Sir Francis Drake (SFD), don't waste your money in their restaurants, go across the street and eat at Sears Fine Foods. This place is legendary, for a good reason. They have the best breakfasts I have eaten in my life. The corned beef hash is to die for. And the little swedish pancakes are irresistible. Since I am on the subject of food, check out Anjou, 44 Campton Place, just 1 1/2 block from the SFD. This little French restaurant is amazing. A real gem. My wife and I have eaten there several times and have never been disappointed. We have spent considerable time in Paris and this food rivals, if not exceeds what we found in France. Last night we had 2 large appetizers (the toasted brioche of duck foie gras, imported from France with heart leek salad and sauteed apples) and one special entree which is usually the wild salmon with mushroom and something mousse in a puff pastry. It was all absolutely fabulous and with a bottle of napa merlot, the bill came to $105.00!"}
{"sentiment":1.5,"text":"We (mom and 11 year old) just got back from a 5 night stay with Universal the main focus of trip (also went to Sea World which was an easy drive from hotel). We had 3 requests: high floor (7 floors available), facing Universal and away from the elevator. We were on the 6th floor and facing Universal (caught small amount of fireworks the one night we were in room at the right time), but we were in closest room to elevator without being next to elevator (across the hallway). I did ask about the room location at checkin and they assured me it wasn't next to elevator but across and down the hall...\"down the hall\" turned out to mean the first door across and 6 steps to the left from the elevator. I should have gone right back down to switch, but I didn't (after traveling all day, I was feeling tired). Anyway, we did get noise (talking/laughing/yelling) from other guests sometimes very late at night and very early in am. They must not have realized those were occupied hotel rooms all around the elevator area! There was also a set of double doors that \"separated\" elevator waiting area from hall...these were directly outside out doors and cut down on the verbal noise but added clanging door noise when anyone used them. I preferred the verbal noise, so I tried to keep those doors open (and I had a white noise machine...don't leave home without it!). Any noise we did get to our room was short lived and bearable. As another reviewer mentioned, the park does not recognize our Hyatt Place key cards as discounts...one waiter told us we needed to have a card \"sleeve\" that stated we were at a preferred hotel, not the actual key card. He ended up giving us the discount anyway so we tipped him a bit extra! This was not a big deal to us, in the long run. The complimentary shuttle only works for you if you don't mind going (3 morning x's offered 8:40 10:40 and 11:30 during our stay...along with 1 trip at 6:40 pm for City Walk) or returning ( 2 x's offered 7 and 9:15 pm plus 2 or 3 late night returns for City Walk; midnight and 2am and ??). The schedule is not too convenient but we did use it for 3 trips there and one back, other wise we took a cab back (~6 bucks including tip) and on 2 days we drove and paid 12 for parking, as we knew we would be back and forth a couple times (save first receipt and you have in and out privileges for the day). Yes, bathroom and toilet door are tight and sink/vanity area was nice but if one person is drying hair it is annoying to another that is trying to watch TV! :) More drawer space would also be nice if you have more than one person as there are only 3 medium size drawers...closet space was adequate. After first day our wash clothes weren't replenished, after 2nd day of this (we specifically left note requesting a two) we had NO washcloth left. By 3rd day, washcloth supply was fine! The bathtup was a bit...old? Possibly the one thing not updated when Hyatt took over this property 2 years ago. Otherwise, hotel room was very clean, beds were comfortable and we enjoyed the sitting area with small sofa The breakfast was plenty: fresh fruit, bagels, cereal fits the way we eat on mornings we are trying to get somewhere. We did order food one night to supplement our restaurant leftovers. Picky 11YO enjoyed the pizza and the salad was made fresh for us. Not really a \"restaurant\" but definitely helpful. Received 2 complimentary drink coupons at checkin which were used for wine available at wine/coffe bar...nice touch! We (my sister, too!) used business center for Southwest airlines checkin...no complaints and very convenient. Did not make use of in room internet as I used Blackberry for any minor internet/email needs I had. My sister and her 11 year old stayed at the nearby huge Doubletree at same time and she found their hotel to be a bit inconvenient and more costly. A lot of school groups were there (a lot of kids running around), pool area was always crowded (she came to our small, quiet pool that had more than enough lounge chairs for the few of us using it one afternoon), cost $10 /day for internet, they charged her for parking (didn't even have a car with her...I could park my car at Hyatt Place for free) and they couldn't honor her request for a room facing Universal. The staff at Hyatt Place Universal was helpful and pleasant (don't know what was going on with housekeeping and the washclothes) and anytime I had a question or complaint (billed too much for in room movie) they took care of it. For the price I received, this hotel could not be beat! (I found it cheaper on website other than Hyatt's and they honored that price minus 20%...with tax, that was nearly $56 per night which is unbeatable! \"Best Price Guarantee\") Better than Hotwire! I prefer hotels with a door separating sleeping from living areas, but for our purposes, this hotel worked out very nicely. If it had been more than the two of us, the space would've been a bit tight."}
{"sentiment":2.5,"text":"My wife and I decided to take a weekend getaway up the road in Boston. In looking for a hotel, I wanted something nice, but not terribly expensive. I thought the rate for the Hotel Commonwealth (about $ 199 per night) seemed a little steep-- but not really for Boston where a night at a first class hotel like the Ritz or the Four Seasons can run up to $ 400. Plus, the Commonwealth is right next door to one of our favorite Boston restaurants (Petite Robert Bistro), with lots of bookstores in the area, so we decided to give it a try. We were not disapppointed. And the nightly rate was well worth it for the excellent service and marvelous accomodations we enjoyed. This is an exceedingly well run hotel; everyone from the front desk staff to the bellhops to the parking attendants seem intent on doing their jobs to their full ability. They were extremely friendly and efficient, and made us feel pampered and welcome indeed! The hotel is only about two years old, so the facilities are in excellent condition-- and everything is spotless. Our room was HUGE-- twice as large as some comparable places we've stayed. Amenities and facilities are excellent. Our only complaint was a slight problem we had with regulating the temperature: hot one moment, cold the next, but eventually we got it all right. Do yourself a favor next time you're in Boston and stay at the Hotel Commonwealth."}
{"sentiment":2.5,"text":"The hotel is in a nice location next to westfield shopping centre, when the shopping centre is open you can just walk through the shopping centre, when the shopping centre is closed you can catch the dlr tube line from stratford to stratford international and when you get off it 2 mins walk from the station. The hotel was very clean and well presented. We had a eveing meal at the hotel and the staff were really friendly and the breakfast was one of the best we have had. We would def go to back this hotel"}
{"sentiment":2.5,"text":"Overlooking the Pantheon. Walked to the coliseum, spanish steps, trevi fountain, best shopping district and great restaurants all arond. Try Armondos just 1 block away for incredible differences. Our room overlooked the Pantheon square. Beautiful."}
{"sentiment":1.5,"text":"Waldorf Astoria public areas are fantastic exactly what you would expect from hotel with its history. Staff were very efficient but not overly friendly. We arrived in a yellow cab from JFK and were driven into the Waldorf garage our luggage was taken by the porter and checked in but when we opened the bedroom door we were shocked and disappointed even the porter seemed to understand why we didnt like it . We booked a deluxe two double bed room. The room we were given was smaller than what you would have been given in a travelodge. Very dark narrow, very plain no tripple sheeting and not even a safe had to use safety deposit box downstairs. Huge flat screen TV far too big for room, old worn out carpet beds clean but only plain white duvets no decoration plain beige wallpaper, dirty torn net curtains. Was not the room we booked with expedia but even though we told them this and showed them our booking description they politely refused to move us. Don't book this hotel go to Roosevelt round the corner and save a lot of money get a nicer room and breakfast. Starbucks inside the hotel massive queue nowhere to sit and the most expensive in New York !"}
{"sentiment":1.5,"text":"Overall, I loved this hotel. From the minute we stepped out of our cab with incredibly heavy suitcases and the concierge came out, grabbed our bags, brought them to the front, then offered us both bottled water, I knew we would be happy with the service. The concierge then gave us a brief tour of our room and showed us where all the hotel facilities were. The room itself was larger than I expected (Parlour King), given that we were in Manhattan. It wasn't huge, but again, we were in Manhattan. The bed was almost too comfortable--we never wanted to get up in the morning!! The M Bar was beautiful. It wasn't overdone with crazy trendy decor, but was timelessly decorated. Free espresso and/or tea at any time of the day was also a wonderful touch. We also had free breakfast in the M Bar--also delicious. I do have two complaints. 1. During our last two nights, we woke up sweating even though our AC was set at 60 degrees. Neither my boyfriend nor myself are abnormal sweaters, so it was clear that the AC was not properly working! Both times we had to completely turn off the AC and restart it. Not something we enjoyed doing considering we were woken up in the middle of the night. I don't think is indicative of the service or quality of the hotel, just something that disrupted our nice stay. 2. Although I loved this hotel, I do want to warn anybody that relies on having internet when they travel to either avoid this hotel or practice their patience. The internet speed was terrible. There were two Mansfield connections. One had two bars and one had three bars from our room. We tried them both and literally waited 5-10 minutes to load websites. One time, we left our room for the day while a page was loading, came back hours later, and it never loaded. We asked the front desk if there were better connection options and he just said that they had two connections. So again, do not stay here if you need the internet. It's unfortunate that such a wonderful hotel has this horrible flaw."}
{"sentiment":2.5,"text":"My adult daughter and I stayed at the Orchard Garden as an early Christmas visit together to do our shopping in SF for a long weekend. We LOVED the location of the hotel for walking anywhere we needed to shop, its green LEED rating, and great room with fluffy white duvets that we called \"our cloud beds.\" Totally a good value with the prepaid internet rate. No need to rent a car--we took BART from SF airport and walked the two blocks from the Montgomery station. The Roots restaurant was a lovely dinner spot--I had the speciality Coconut Mojito which was stuffed with fresh mint and a yummy Dungeness crab on Mac and Cheese--the ultimate comfort-food entree. Friendly staff!! Gail, Washington DC"}
{"sentiment":2.5,"text":"I travel extensively on business & look for hotels that offer a central location for eating, entertainment & busines acess. This hotel is centrally located to the business & government area. It is also adjacent to the Texas Club fitness center (which offers a free 14 day trial), to the West End entetainment area, & the Victory Park area. The hotel shuttle also provides transportation within a 3 mile radius which makes it convenient to the McKinney Strreet restuarants, Walgreens, Target, Albertsons, etc. Also the hotel staff is very helpful. Manuel-El Paso"}
{"sentiment":2.5,"text":"We've been to Amsterdam a dozen times and stayed at medium to very high end places, but this was the most pleasant by far. Friendly helpful staff, and the \"living room\" concept worked very well for us, as we had several occasions on which friends came to visit with us there. Having just arrived from a Paris hotel, with all its many gouging charges, we were stunned at the bowls of fruit, snacks, coffee, wine, etc., and the fast internet readily available. There was even a small table with cut glass decanters of brandy and whisky in our room for a private nightcap. Our room was angled at the corner, and we liked the immediacy of the canal and street view, and the modern/retro decorating. Breakfast included eggs and pancakes made to order. We will definitely do this again."}
{"sentiment":2.5,"text":"As a couple traveling to Disney, we couldn't be happier with the location of this hotel. There are so many restaurants and parks within walking distance. Our room was clean as well as quiet. We also had a large balcony where we ate breakfast every morning. The gift shop has a nice collection of food and trinkets. In my opinion, there are three minor downsides: bus service can be slow, our bags took forever to get to our room after giving them to the bellhop (at least 20 minutes), and finally the lobby is always loud and crowded."}
{"sentiment":1.5,"text":"I only stayed here for a night, for a meeting in Marriot Inner Harbour a block away. The room is perfectly adequate. Clean, spacious, comfortable bed, good working table, good chair, good airconditioning that works well. Nothing very exciting, but for business stay, thats all one needs. Worth mentioning that the wifi connection is great. My laptop hasnt got the most reliable receiver and often have to rely on a wired connection via a ethernet cable to work when in a hotel room. But in this hotel, it worked straightaway, consistently, and fast. The room does not have an in-room safe or a fridge. I didnt try its breakfast so I am afraid I can comment on this. Reception is friendly enough. There is a small selection of cold drinks in a fridge next to the reception for sale. In terms of area, its a block away from the Marriott Inner Harbour, a block or two away from Little Italy. However, it is not close to the convention centre which I suppose is about 15 minutes walk away. In term of price, I paid almost $300 (plus tax) for the room. I find this expensive for what I get."}
{"sentiment":1.5,"text":"Stayed three nights with my wife. It is an absolutely beautiful hotel. From the lobby to the rooms, everything was fantastic. Every employee we came in contact with was courteous and professional. We ate at Jean Georges and the tapas place and food was delicious. You can skip the buffet as it was average. I didn't gamble there much other than the poker room(quickly becoming best on the strip) as the table minimums are crazy high at night. I do wish they would add a couple better casual restaurants because vetro was just ok."}
{"sentiment":2.5,"text":"Stayed in their Suite Room on Valentine's Day 2012! The room itself has a Jacuzzi:-) Breakfast is simple. Value for money!"}
{"sentiment":-0.5,"text":"We checked in on Friday evening and were able to get upgraded to an Executive Suite. The room was nice and clean and the location of the hotel was great. The bathroom is very small for a suite type room. The Marriott beds were great as usual. I stay in Marriott Hotels a lot. Before we left we unpacked and put everything away and realized that there was no safe in the room. I took my jewlery with me when we left the room but we left both of our laptops out on the desk top and my digital camera in my luggage with the zipper closed. When we returned from dinner the room had been turned down. The next morning I went to get my camera as we were going to visit some different areas of Toronto and I wanted to make pictures. The camera was gone. It was not a brand new camera but one of the original Canon Elf models. I called the front desk and told them the camera was missing and that we had looked in all of our luggage, in the car and torn the room apart. The young lady at the front desk checked with housekeeping and security and told me that no camera had been turned in. I stated again that I hadn't lost it but that I felt it had been taken. I asked that it be reported. At no point would they send anyone up to take a report. I was told no manager was available. I asked what else I could do but all that was offered was that she was sure it wasn't taken that if housekeeping had found it they would have put it on the desk. I know that I didn't lose the camera because I never removed it from the room. I know it was still in my luggage when I left the room....I saw it before I left. I cannot believe that this hotel didn't care enough to even send someone up to take a report. I doubt I will ever stay at this Marriott again. This is not typical treatment by a Marriott. If you do stay here be careful and don't leave anything of value in your room. I am in the travel business and I don't think I would recommend staying here."}
{"sentiment":1.5,"text":"The 2 bedroom condo was great. Nice location and the balcony overlooking the ocean is wonderful. The TV in the master bedroom could stand to be replaced is about the only negative. It would be nice if dogs were allowed like the hotel next door allows"}
{"sentiment":0.5,"text":"We stayed at this hotel because my husband was attending a conference here. There is no doubt it is \"pretty\" inside, the location is not bad, and the Seaport Village is fun, but there are more cons than pros. First, though my husband's employer booked the hotel in February, we were told they did not have a room for us the last day. Over 40 floors of rooms and we are attending a conference there and they don't have a room for us the last day? Second, the parking, which was already crazy at $24, had gone up to $26 by the time we got there. Third, paying for the internet. I called the concierge desk to ask if there was anywhere nearby I could get free wifi. The person was polite, but over-used my name as she answered my questions. Annoying. Fourth, $25 a day to use the gym. Fifth, no information about the pool. I had to go see if it was free and if there was a hot tub and what time it closed. Fortunately, it was \"free\" and there was a hot tub. Sixth, yes, there are restaurants, as well as room service. All expensive. This hotel brags that it meets all your needs. Only if you are willing to pay for them, apparently. Seventh, the room doors slam really hard and are not only loud, but when the neighbors leave, it rattles the walls. The water coming out of the sink smelled very strongly of sulfur. One good thing: we had been booked for a double and asked if there was a queen or king available because a double is not really long enough for my husband and they did put us in a king room. I would not stay here again, though."}
{"sentiment":2.5,"text":"Spent 2 weeks at the secrets capri the start of Feb loved every minute of it could not fault the hotel at all.The staff really go all out to help you during your stay a concierge there yvonne was most helpfull organising a great deal for us,food was well above average asian restaurant by far the best but overall a great holiday no bad reports to make just ENJOY!!!!!!!!"}
{"sentiment":-1.5,"text":"Read reviews about the Buffet. Some were good and others bad. The price seemed too good($9.99/dinner), so we had to try it. I am a very simple eater and am pretty easy to please. I just figured the people with the bad reviews were food snobs, and were fancy eaters. Well, they were correct. The food was VERY average. Even my 10 and 12 year old were disappointed. Not the cleanest place. Needless to say, none of us went back for seconds. Waitress was nice, and there were no long lines. Someone in front of me had a buy one get one free coupon, which they said they got at the front desk by registering/filling out some form(I think in the casino)."}
{"sentiment":2.5,"text":"My fiance and I stayed here with a room connected to my cousin and her family. We spent two nights here after staying at Pop Century. After listening to the couple next door to us at Pop Century fight every night we stayed Disney's Saratoga Springs was amazing. The bed was amazing and the balcony was a nice touch. The pool is so much fun. I have stayed at multiple Disney resorts and this is one of my favorites!"}
{"sentiment":2.5,"text":"The staff make the stay at this property. The extra touches take this older property from ordinary to extraordinary. They actually understand customer service. In today's economy it is refreshing to spend money with people that appreciate it. Marriott is a good brand; however, all of their properties do not have ample customer service. It is a rarity and I was pleased with this property. If you are trying to choose a property in Beverly Hills area, choose this one."}
{"sentiment":0.5,"text":"We stayed in the Broadway Plaza Hotel for a girly shopping trip from 18th to 22nd may 2008. There were 3 of us in a room with two large beds, the room was huge and had a safe which was great. The beds are so comfortable, i wanted to take mine home!!! The room was very clean and tended to every day and staff were really friendly.On first impressions we were'nt overly impressed with the area, having read the reviews though we were'nt surprised. When you come out of the hotel there are a few people hanging around trying to sell fake handbags and perfumes, shops in the immediate area are a bit cheap and tacky too. We were'nt spending time around here so it didnt really bother us all that much. The breakfast was ok, reminded me of being in a hostel but there was good coffee and nice bagels and fruit so we just grabbed and went. Overall i would say stay here if you want a good base to be in the centre of things but dont expect anything fancy, I'd stayed in the pennsylvania before and it's about the same standard as that."}
{"sentiment":2.5,"text":"The hotel has a great location and is only a few minutes away from Times Square. We had 2 rooms (a 1 king and a 2 queen). Both rooms and bathrooms were large. It wasn't very noisy for this location. We are already planning on staying in this hotel again next year."}
{"sentiment":2.5,"text":"We stayed two nights at the Milford and had one of the new renovated rooms. The room was beautiful, clean and and spacious (this might vary?) enough for two people. Nice design and with a view over the city and the Hudson River from our bed - pretty cool to stay at 27th floor and enjoy the lights of the city from there in the evening. If youre a light-sleeper - remember earplugs, cause even youre staying at the 27th floor, NYC is still a bit noisy at night ;) Kind and helpfull people in the reception. The hotel is placed only one block away from Times Square and all the theaters and if you come with the bus from Newark, it is only 5 min away by foot. We would definitely recomend this hotel and is looking forward to stay here again, probably after the big renavation of the hotel trough 2012."}
{"sentiment":2.5,"text":"Excellence Punta Cana is great Excellent facilities and service. We liked the food in all of the restaraunts. The staff all over provided good service however the entertainment group; Franklin, Carlos, Andres, Inez, Alagratia, and others were even better. The beach is very good for walking however the water was often too rough for swimming in the ocean."}
{"sentiment":1.5,"text":"this was a surprise find! staff were friendly and helpful rooms very cleana nd location perfet for strip not great for a quick coffee and bagel but go next door to tropicana"}
{"sentiment":-1.5,"text":"First impressions was of a nice fair priced hotel.photos on internet were lovely and the outside was beautiful with flags flying,reception apeard glamorous and inviting.then it all changed.the receptionist could be described as lazy,slow and casual at best and rude and obtuse att worst.greeted with the word \"what?\" The door was not held open for us as he walked through it without a backwards glance.decor was shabby and hotel had a strange burning smell lingering over it.our room was tiny,the mini bar was empty except for out of date UHT milk.the tv was at least twenty years old.cracks in walls and ceiling, wires hanging from walls coverd in holes.windows didnt close,room card had to be removed to turn lights off,toilet tiny and dirty,shower mouldy and damp.iron cord freyd with wires hanging out dangerously,ironing board bent,beds apeared clean but by the time it came to using them I felt dirty,itchy and wrong.the cleaner I bumped into whilst trying to find the so called restraunt though with very little english was the politest member of staff I spoke to.a disgusting,shabby,unclean dump of a hotel!!!"}
{"sentiment":1.5,"text":"We stayed at the Inn at Harbor Steps in March and if you are looking to see everything in downtown Seattle (Pike place market, take a ferry, go to the art museum, etc) this is the place to be. The service was impeccable, they were willing to go the extra mile with everything from holding our bags til the room was ready to helping us with reservations and even finding a vase for the flowers we bought at the market. The inn has a very homey feel (fresh baked cookies at check in!) and even has an extensive library that you can borrow books from. They have breakfast every morning and cocktail hour in the afternoons. The breakfast had quite a few items like eggs, toast, oatmeal, potatoes and fruit. The only complaint that we had was that day 2 of breakfast was EXACTLY the same as day 1, down to the same exact quiche. Our last morning there we went out for breakfast because we weren't really interested in eating the same thing 3 days in a row. But it was nice to have the option of not going out. We went to 1 cocktail hour while staying there and it was great! Great snacks and good wine (although I'm not picky with my wine, I like it all!). I highly recommend the Inn at Harbor Steps for your next downtown Seattle hotel! We would definitely stay there again."}
{"sentiment":-1.5,"text":"Be ready !!!! If going to bed after 4AM is what you want during your vacation, you are at the right place. The noisy bars and night clubs of the street are closing at this time !Jason at the front desk was very friendly.The hotel have some good things, like the jacuzzi in the room, the space in the suite, nice kitchen, unfortunately, you just remember the bad one : - the nights not able to sleep - the useless general managerFor the same price, the suite with kitchen at the ocean resort are much better and you can sleep !It's not that we are not use to waikiki, it was our 6th trip to waikiki !If you want to stay at this hotel, good luck .But for sure, enjoy your stay in waikiki.Patrick"}
{"sentiment":2.5,"text":"Staying at the Animal Kingdom Lodge was the highlight of our trip. That is saying alot since it is in Disney World. We stayed in a savannah view room that had a balcony overlooking the savannah waterhole. We had called earlier requesting a good view of the animals. We were not disappointed. The warthogs and giraffes were so much fun to watch. We also saw Ankole Cattle, Antelope, Zebra, Kudu, Wildebeest and many birds. Be sure to ask about using the night vision binoculars! The room was spotless and roomy with two queens. Since it was slow season we received a bargain rate and the free Disney dining plan for restaurants throughout Disney World. We only ate at the Lodge for the buffet breakfast- a wonderful mix of African and American foods. The lobby is full of African artifacts- very interesting."}
{"sentiment":2.5,"text":"My Husband and I stayed for 3 days at this hotel and find it to be the place we will return to next time in Manhattan. The front desk staff was always friendly, professional, helpful and courteous. The rooms are small - but very clean. The food across the street at the Manhattan Cafe is delicious! A clean place is \"very important\" to me and hubby. The small room - who cares - we are in the room to shower, dress and sleep. WE'RE IN NEW YORK CITY - too much to do and it doesn't include sitting in a hotel room."}
{"sentiment":0.5,"text":"We were really torn on this hotel. The location is central to all the main attractions in Paris which you can easily walk to. The rooms are on the small side as noted by other reviwers however the bed is very comfortable and we enjoyed terrific sleeps. Unfortunately the Hotel did not honor the price they quoted us, so for that reason we cannot recommend this hotel. Integrity still means something to me."}
{"sentiment":2.5,"text":"The Handlery is a great hotel! Centrally located - near BART, cable car, and Union Square - it couldn't have been better. The staff was extremely helpful and willing to assist in any way possible. The king room with the city view and balcony was large and a great deal compared to other hotels in the area."}
{"sentiment":2.5,"text":"Having stayed in several Hyatt properties over the last few months, I was pleasantly surprised by the space and fresh new look of the hotel. If you are in Singapore as a tourist, this is well located as it is just off Orchard Road and the hop on hop off buses all stop in front of the Marriott, which is next to the Hyatt. Although I do not believe the hotel is new, the room was nicely renovated and SPACIOUS. I booked a standard king size room and it included a sunlight filled nook where the computer desk was located as well as a sitting area with a couch on the other side. I like the modern look of the room with the beech wood accents throughout. The bathroom is especially spacious and includes a double access closet, separate shower and tub, along with enclosed WC within the bathroom. The toiletries are in abundance. I do not like hotels where they skimp on giving you adequate shampoo or shower gel. I appreciated how the safe was as well as minibar were integrated into the drawers, which created a very visually appealing and clean look. The Club Lounge was also spacious and lively. The evening hors d'oeuvres were substantial.The breakfast was abundant. I appreciated the \"generosity\" of this hotel as water is plentiful as well as daily fruit and chocolate. Room service is bit costly; however, everything is quite costly in Singapore. With that being said, the service was efficient and the food was excellent. I would return to this property."}
{"sentiment":1.5,"text":"Convenient and Easy This hotel was great--as someone who finds NYC to be quite intimidating, this hotel was anything but. The staff was super-friendly; checking in and out was a breeze; the room was huge and very clean; and the fitness center was great (and free--the hotel website says there's a charge to use it, but there wasn't).Located in a quieter area, but just a short walk to Times Square and Rockefeller Center with plenty of restaurants and shopping all around, we had a great time! I would highly recommend it."}
{"sentiment":1.5,"text":"This hotel seems to be 1960s construction, with little renovation since (the concrete exterior is showing its age, the furniture is getting a little beat up, the toilet in my bathroom frequently took 2 flushes to clear completely, etc.). A major renovation is pending (allegedly underway, though I did not see any signs of it), and this should bring the hotel back up to the 3* level. Unfortunately, it will probably also raise the price to the lofty levels that are typical of Vancouver in the summer. In its current state, there is still a lot to like about the hotel. The staff was very helpful. The rooms were very clean. The area is very quiet (all I ever heard in my room was the nearby elevator). Also, the wireless is free ... but as slow as molasses (officially 1 MB/s.; that's a generous estimate) , in my experience. The hotel is located in a residential area near downtown ... S/F houses, high-rise apartments, many restaurants and shops along Denman St. (1 blk. away) and Davie St. (2 blks.). There is a neighborhood mall beneath the hotel, with a grocery store among other shops. Very much like Europe. There are refrigerators in the rooms, so you could buy food there and take it up to eat. It took me between 20 & 25 minutes to walk to the convention center at Canada Place (Google Maps says 25 min.). It is a pleasant walk with nice scenery. About the first half of the walk, down to Georgia St., is through a residential neighborhood, & the rest through the commercial center of downtown."}
{"sentiment":2.5,"text":"We stayed here for New Years Eve from 30th Dec 09 - 3rd Jan 2010 and I have nothing but great things to say. We got a Bay view signature room on the 15th Floor (room 1507) and they usually go for a little under $400 per night. But after doing some homework, I found the same room with Megellan Vacations (http://www.sanfranciscoluxuryhotels.com/ and they don't publish rates online but guarantee to beat everybody, and we ended up getting the same room for $209 inc Tax per night!! - Bargain for a Fairmont Hotel, and It made it more great value with the breath taking view. We requested an 11am check-in, and one we arrived at the hotel, we were quickly checked in and our room was available and we wondered up to our room and were shocked to see the view from the room. I cannot describe how amazing this view is!! The room was big, especially for San Francisco and the Fairmont, the bed was super comfy and clean with a huge plasma tv at the end of it. Theres a huge bathroom with seperate shower and tub, we are not bath people, so it wasn't used, but people who are, would love it! The shower was hot and adjustable pressure with nice shower products to use! - definately 10 out of 10 for the room! The Locations is superb aswell, quite central and right on the cable car lines just behind the hotel on Powell Street. Its about 30min walk to all the piers and 20min to Market for all the shops, but get the cable cars and you can easily half that time. The hotel service was friendly and prompt. The concierge were very helpful and full of good recommendations for restaurants and sightseeing tours and anything you want to do. The front desk were also helpful and polite. Another 10 out of 10 for service! The Fairmont San Francisco is steeped with history and architecure, its very appealing in the typical fairmont style. - Very Grand! You must visit the Tonga Bar one night for a drink or two, its well set out and good service and excellent cocktails. I would never even consider staying at another hotel if I am ever in San Francisco! I definately recommend it to anyone!! - But pay the extra $$ and get a room with a BAY view!!"}
{"sentiment":1.5,"text":"The Paris Las Vegas was a great place to stay -- it's centrally located on The Strip and the rooms were nice enough. There was a little French bistro type place on the ground floor and great pastry shop for breakfast. The casino was a bit small, but I'm used to Foxwoods, so it's weird for me to see smaller rooms. I didn't like that although we were staying at the hotel, we were supposed to pay to go to the top of the fake eiffel tower. We didn't go, and every time we thought about it we'd get cheesed off."}
{"sentiment":1.5,"text":"My wife and I stayed in the Grand Tower at the MGM Grand between July 18th and July 24th. We both thought it was a great deal for the price (we had a 40% discount off of the regular price thanks to Hotwire) and had an overall enjoyable time. Here's a breakdown of our experience: Service: Check-in was a breeze. We used the airport check-in counter (located in the baggage claim area) and were ready for our rooms in about two minutes. Check-out was just as easy and we never had to use the very crowded hotel lobby for either. We really didn't use MGM services very much, but hotel employees all seemed friendly, greeting us with a \"hello\" and a smile, and always seemed willing to help us find out way around that behemoth. Room: Our standard Grand Tower room was very nice. It was pretty spacious for a standard room and seemed new throughout. The bed was very comfortable, had many pillows and a plush comforter. Amenities: We didn't really use any of the amenities, but they were abundant. The pool looked great (but we didn't take a dip) and was complete with a lazy river. The MGM seemed almost like a city unto itself and there was an endless array of activities and services. Location: This is a south-central strip location and is great if you want to spend most your time in that area. It's a little out of the way if you want to be closer to Wynn, Venetian or even Bellagio, but if you don't mind walking a few minutes (or taking the monorail), it's fairly convenient. Quirks: I was solicited by a prostitute in the lobby at 7 AM. This has never happened to me in Vegas and I think that the MGM should exercise more control over this. I know Vegas isn't a place for kids, but the last thing I want to see in the morning is hooker at the end of her shift asking me if I want to have a good time when all I want is a cup of coffee from Starbucks. Overall: Overall, we had a great time and I recommend the MGM, especially if you can get a great price like we did."}
{"sentiment":-1.5,"text":"I got a room with 2 bathtubs for S$450++ just to spend the evening soaking in a hot tub next to my husband. It was a marvellous idea, having 2 bathtubs side by side so a couple can enjoy each others company while having a tub filled with water at their own preferred temperature. Unfortunately, there was not enough hot water to fill one tub, much less 2. We spoke to reception on the phone who told us to switch on the heater and wait. After a long dinner, we returned to our room and there was no change in water temperature. Another trip to the front desk resulted in a nonchalant staff telling us that they just don't have enough hot water. We tried to make the most of our stay and asked to see rooms that were not occupied as we've heard so much of the design. Was told to come back in the morning. When we did, we were told there was not enough service staff to bring us around. The room was nice... pillows comfortable. Lighting was well done. Still... not having enough hot water in a 4/5 star hotel is bizarre. It was a wasted stay which left a bad impression."}
{"sentiment":1.5,"text":"We stayed at the Wellington in Feb 2004 and found it comfortable, the staff were helpful, the rooms were adequately spacious and clean. The walls seem fairly thin and you can hear the elevator ring if you are close enough to the elevators. The hotel meets all the criteria for a budget hotel, it's in a prime location for Times Square and Central Park and all the staff were willing to help us with directions to different locations and how to use the subway, they recommended places to eat, the wake up call was prompt and the safety deposit boxes are easily accessible via reception, the only thing I would say is do not use their telephones in the rooms for international calls as their charges are very high. Overall a very enjoyable experienc."}
{"sentiment":2.5,"text":"Our family of eight stayed here precruise for three nights. As much as we were looking forward to our cruise we hated to leave this hotel. Our rooms were spacious, clean, and well-appointed. The staff was very friendly and helpful. The breakfast buffet was a nice touch with lots of options. We loved taking a bottle of wine up to the roof terrace and enjoying the scenery. Great experience."}
{"sentiment":2.5,"text":"We found this hotel quite by chance, after having a bad experience with another hotel. We had a taxi drop us in Times Square & decided we would try & find something in that area. After visiting a couple of hotels which we found to be quite expensive, we found this little hotel on 49th Street, just around the corner from Times Square. It's a very quaint little hotel & because they were renovating, they gave the room to us for a discounted price. I don't think we could have found a better hotel for the money ($170 plus tax per night). We stayed for the week of 13th - 20th July, which was quite hot at that time, but the room had the best air conditioning which was a godsend. It also had the most comfortable king size bed & a pull out sofa bed for our 12 year old. There was a good size bathroom & a computer in the room, which normally had internet connection, but due to the renovations the internet was down. But there's an internet cafe right next door. There's no fridge in the room, so it was hard to keep drinks or anything cold in the room. Apart from that & the pink wallpaper, the room was fantastic. Every night we would walk down to Times Square & be in amongst the hustle & bustle. It's also a short walk to Central Park & just around the corner from the Gray Line's Bus Tours main office. The staff couldn't have been any more helpful & did what they could to look after us. I would definitely stay here again & look forward to seeing the place renovated next time we're in New York. Chris & Carmen Perth, Western Australia"}
{"sentiment":1.5,"text":"This hotel met my every need. The service was great. Staff were very friendly. Stopped what they were doing happily to help me. The room was clean, chic, and comfortable. The bed was fabulous. Very comfortable! the lobby was very nice. The restaurant Rice was fab as well. Very trendy. Would very much recommend this place!"}
{"sentiment":2.5,"text":"We stayed at Bill's Oct 8 to 18. Let me start by saying that what you don't get at Bill's is the opulence and grandeur of say the Bellagio, Wynn or Venetian - if that's what floats your boat then don't stay at Bill's! What you do get at Bill's is a hell of a lot for your buck. The rooms are a good size, they're well serviced, comfortable and clean, check in and out is the fastest and simplest I've ever known, the staff are friendly and helpful, and the Victorian Room restaurant does as good a breakfast as anywhere in Vegas. As has been said many times before, the location is superb. The only negative for me is that I did find the traffic noise excessive, but this was soon fixed with the help of some ear plugs. It's much smaller than it's strip neighbours but it has an old style Vegas feel that only adds to its charm. As for the previous reviewer's comments that the room decor resembles a Victorian whorehouse - well, I've never actually been to one, but the whole point is that Bill's has been deliberately decorated in the style of a Victorian San Francisco gambling hall. Having said that I would stress that the decor is certainly not garish or over the top. And as for the people there being 'kind of trashy' - that's ridiculous, they're exactly the same mix of people that you see in many other strip casinos. I've stayed at the Mirage before for twice the price of Bill's and I know which of the two I'd go for next time I'm in Vegas. For people who understand the difference between good value and cheap you can't go wrong at Bill's."}
{"sentiment":-0.5,"text":"We arrived at the Algonquin on Saturday, May 15th early in the morning. We called ahead to confirm a cot for my teenage daughter with reservations. When we arrived, the front desk had no information about our request. We had to wait an hour to talk to the manager. The manager did accomodate us but the reservation clerk was abrupt and rude. She did tell us that a room that night would cost $779. She knew that we booked through priceline.com. The room was small and the bathroom was so tiny that it was almost difficult to close the door. The bathtub was so high it was dangerous to get in and out of without assistance. The biggest problem with the hotel was the lack of hot water. We were not able to shower for the first 36 hours because there was a problem with the hot water tank. Even when it was fixed, we had to let the shower warm-up for 15 minutes. When it finally warmed up, then the steam from the bathroom caused the fire alarm to go off. It then took another 5-10 minutes it to turn off. Bottom line: We were very dissatisfied with the hotel. We stayed at the Sofitel for a week in March. We would highly recommend the Sofitel - same block, beautiful rooms and bathrooms and great service."}
{"sentiment":2.5,"text":"I found this hotel has excellent decoration, from the furnitures, the lightings, they are flawless. The staff also very friendly, they help you a lot. What i love about this hotel is you can smoke inside the room (maybe only applied to certain room but they have it). Location is very near to champ elysee. Nice hotel, nice staff, compare to price, yes it is worth it !!"}
{"sentiment":0.5,"text":"Two of my college girlfriends and I stayed here August 5-7. The hotel has king, two doubles or two twin rooms. I will say the rooms are your standard NYC room, meaning on the smaller size and definitely not your big chain hotel size room. We had a King room and a room with tow doubles. The king had much more room than the queen, even room for a pack and play if you needed to place one in the room. The king room als had a \"makeup\" table with a lit mirror in front of it. The double room had something similar. Our double had two closets one for hanging clothes and the other had the safe and shelves. I will say that the shower in our double was too powerful. It was good for washing my thick hair, but not for sensitive skin areas. There was always plenty of hot water and the room was clean. The A/C was a little different in that you had window units in each room. Luckily, we had a new unit and it cooled well, but it felt humid in the room. However, my friend's room had an older unit and it did not cool very well or remove the humidity. My only complaint would be that these were supposed to be non-smoking rooms, but as soon as we went in you could smell the lingering smell of smoke. The hotel also has free continental breakfast, but we wanted something a little more substantial so I can not speak to the quality of the breakfast. As far as the location goes , it was excellent. It is located on the northwest corner of Washington Park. You walk across the street and you can hang out in the park. The fountain is fun for kids to splash and play in. It is only a half block or less to the Metro. You have so many good restaurants and sweet shops in the village. Fish was a good restaurant for dinner, as was Union Square Cafe, the Bagel shop had wonderful breakfast bagels. The western omelet bagel was delicious. You can walk from the hotel to chinatown, Soho, Noho. Overall good location for visiting NYC. Plus you are not in the hubbub of Midtown. The staff was very helpful with taxis, food ideas and shopping ideas."}
{"sentiment":1.5,"text":"This Hotel was Great and the wonderful room was Very Clean and comfortable... breakfast was great and lots of choices.but get there early since it gets very busy around 9am and .even though there were lots of teams for tournaments the hotel made sure all was quiet..fresh coffee in the lobby always, great pool and spa..great shuttle..Dylan a young man shuttle driver was professional and very curteous as well as george. The front hotel staff was good and helpful. We loved our stay and had a awsome time in this wonderful hotel. The rooms are upgraded and modern. Special thanks to Dylan..Kay..David and John. Thanks so much for making our Stay so great !!"}
{"sentiment":2.5,"text":"I love Kimptons. The service is impeccable and the rooms are renovated on a frequent basis. This hotel is located near Union Square and accessible to the BART and MUNI trains. Like other hotels in the chain, they take care of customers with everything from complimentary copies of the Sunday NYT (normal cost $6 a pop), wine and cheese reception in the afternoon and phenomenally decorated rooms. I got a great rate and by joining their club you get a $10 coupon in the mini-bar."}
{"sentiment":2.5,"text":"My fiance & I just ended our last 3 nights on a 14 day trip here, and it was fab! The staff is VERY attentive, the property was very nice, extremely clean, and we loved it! We booked a superior room and got a huge suite on the 4th floor corner - it was fantastic! The \"light dinner\" on the rooftop patio was enchanting, the staff was so friendly! The live piano music playing in the background was a bit dated, but we laughed about it. Definitly would recommend this property!"}
{"sentiment":1.5,"text":"Perfect location, courteous and friendly staff, our room was very clean, kind of small but very well appointed, love the Eurpoean vibe of the hotel, breakfast was wonderful."}
{"sentiment":2.5,"text":"This is a phenomenal place, the second time we stayed. First time was for a week, second time two weeks. We loved it. Staff were incredible, pool and jacuzzi awesome. Condo was great 3 bathrooms, patio screened in, fun place to relax and so incredibly close to Disney, you can get there in 1 mile. An Oasis in the midst of DisneyWorld. Family friendly and New tile floors, ceiling fans."}
{"sentiment":2.5,"text":"The Four Seasons Las Vegas is actually part of the Mandalay Hotel. It occupies the top floors of the Mandelay but has a seperate entranceway, lobby, pool area, a fantastic health club and spa, recreation area, private parking, posh restaurants and express elevators. The Four Seasons offers serenity from the ruscus of Las Vegas. If you do feel that urge to join the Vegas madness, all of Mandalay Bay resort's offerings are available to you as well. Due to the very limited number of guests, there are no lines at check-in/check-out, no waiting in line for elevators, pool side chair availabilty is not an issue, etc. The rooms are decorated in neutral colours with plush comfortable furniture and a large 40+ inch plasma TV. Bathrooms are large with marble, a separate shower and soaking tub and water closet. Overall, a fantastic experience!!"}
{"sentiment":0.5,"text":"Firstly from the airport to the hotel is quite expensive - it was about 80 euros for 6 of us and the journey is about 40 minute drive. It is a very secluded area which did mean you could have a great nights sleep, however there were no nice views to look at from your bedroom window. The rooms were nice and big, with a good shower. The cleaners did a great job - they would fold all our clothes up as well as do normal duties like changing bed sheets. Free shower gel etc was provided. The staff on the front desk and in the restaurant were awful, they were really rude and asking for help always seemed like an inconvenience. To be fair the receptionist did book us a taxi for our return journey to the airport - although again this seemed to be a hassle for them. Food in the restaurant was pretty bad, you could pay 9 euros for the basic breakfast or 19 euros for the full selection however we just paid for the 9 euro one as no one checked what you ate. Waitresses seemed pretty stroppy and were in no hurry to help. The free shuttle bus was a life saver, the journey would take about an hour each day but that was due to the general masses of traffic in Rome. A note on the roads: they are insane - when we asked a taxi driver (who cost about 25 euros to get from the city centre to the hotel) if they had rules on the road he replied with \"well, red lights are suggestive\", there were no road markings so if you got in the way you would be rammed off the road. We were very glad we didn't hire a car to drive. But we used the shuttle bus to go into Rome and back to the hotel twice a day and its only problem was the time taken to get to Rome. The pool wasn't open when we stayed .... that wasn't stated anywhere ..... so it was a bit annoying as the weather was beautiful in september and it would of been a great way to spend an afternoon. As someone in a previous review of this hotel has said, it was quite geared towards business meetings rather than tourists. So overall it was okay but the rudeness of the staff let it down massively. Highly doubt we'll ever go back there"}
{"sentiment":1.5,"text":"Good service, nice location (close to Montmartre attractions), friendly staff. Good hotel choice in Montmartre."}
{"sentiment":2.5,"text":"Wonderful bed! Perfect location, could walk everywhere. Staff were freindly and helpful. Great value fo the price!"}
{"sentiment":2.5,"text":"Loved the Princess My husband and I loved the atomsphere, the service, and the beautifulhotel. We were there in December 2003. We had a pleasant stay. It isin the heart of everything. Eateries and shops all around. We would stay there again."}
{"sentiment":1.5,"text":"I have stayed here every year for the last 4 years, i think its a perfect hotel for people who are looking for a low budget hotel, location is great. Its not brilliant but what more do you want, for an budget hotel. Would recommend this hotel"}
{"sentiment":-0.5,"text":"Average resort with some problems My husband and I went to Dreams for our honeymoon and we were somewhat disappointed. The food was so-so and as long as you order two drinks at a time you are good on that front. The night entertainment is beyond cheesey and I felt like I was at a 1950's camp at points. The workers just don't seem to use common sense there and we had a few too many problems. They will drop off uncovered fruit and chocolate to your room as a nice surprise but don't really think about all the ants that will soon infest your room. Soon you will have an ant farm on your floor and table. They turned off the water after a storm but only turned off the cold and did not alert anyone. My husband was in the shower at the time and needless to say got burned pretty bad. Also one day while we were enjoying our view from the honeymoon suite we also viewed an employee get off their bike and pee right in the bushes outside the room!We still enjoyed our honeymoon but we wish we would have read the reviews prior to booking the resort. We may have changed our mind and booked at a different location."}
{"sentiment":1.5,"text":"We have stayed in all three towers. Most recently the new Rush Tower. This is truly an excellent hotel for the price, but we don't see any added value in the Rush Tower. The rooms are just newer and a little larger, but they are not well lit, which is a problem even in the daytime. We've stayed at the Nugget twice a year for more than 20 years. Small pool area, but very nice. Breakfast buffet is a good value. Couples can avoid the annoying time share people by walking apart and not looking connected. They are only interested in accosting couples."}
{"sentiment":1.5,"text":"We came here based in part upon the recommendations and special offer in Rick Steves book. The hotel exceeded our expectations. The staff were helpful. The room was spacious and comfortable. The location was great, making our way around Rome from here was very easy. The breakfast was better than where we stayed in other parts of Italy. We would stay here again or recommend it others."}
{"sentiment":1.5,"text":"In my opinion that's a good hotel, good place to rest. Very easy access to Metro or DLR. 10min far from city center by mixing DLR with Underground ;) You find anything you want in room (TV, phone, bar etc.). I can say like every other hotel but with a little bit more. I've asked for swimming pool but they haven't got one, but they have gym, sauna. U like healthy life, there's place for you - breakfast by ur choice - open kitchen. Good place to go if you want see london ;)"}
{"sentiment":0.5,"text":"The best thing with this hotel is its location. Right by the British Museum, around the corner from the subway, buses right outside, plenty of restaurants and so on. Walking distance to all of Oxford Street and the theater district. As many previously noted, the weird perfume in the lobby area is very strange, and way too strong! We stayed for three nights in September 2011, had a standard room, which was more like your standard closet. You could hardly even stand next to the bed. Bathroom, on the other hand, quite large, but very cold floors. With the prices charged you would expect more from the rooms, but I guess the hotel solely relies on its location, and room size doesn't matter. Would not stay again."}
{"sentiment":2.5,"text":"This was my first time at a W hotel. I found the hotel was very comfortable. Our room was ready before the check in time and was spotless. Only small gripe was the some of the shutters were broken but that is not a big deal. The location could not be better. So close to everything but not loud to affect our sleep. The Bliss products in the room were great and much better than the standard hotel fare. This thing that seperated the hotel from others was the staff. They did the little things to help us make our stay great. The concierge helped us book a great swamp and plantation tour. Everytime we left they had apples and bottles of water for us. Our room keys were not set properly, when they realized the issue they came and found us with new ones. I would definitly recommend this place to anyone who wants a nicer upscale place near the french quarter"}
{"sentiment":2.5,"text":"I've tried 12 to 14 hotels in the area around Paddington station. Hotel Omega is definitely the best I've stayed at. It was clean & neat. The staff were nice & friendly. There were quilts instead of the envelope sheets I always fight with. The pillow could be seperated for those who do not use a double cushion. Bathroom is small - that's what they are for hotels in the area & we got clean towels every day. & it was super clean - like the room. The hotel has soundproof could only hear the other guests when they went out & out of their doors. Breakfast was standard for the area - however, there were 6 different Flakes - muesli - etc you could just choose from even beyond the English Breakfast. The location is perfect - bus & subway nearby. Oxford st is not too far away.. I would definitely choose this hotel next time I go to London."}
{"sentiment":2.5,"text":"american couple - great trip to paris - would definitely recommend this hotel. staff super friendly. everything was new & perfectly clean. lobby on website looks bigger than it actually is & I never saw people having drinks down there like I expected. tiny rooms expected in europe. free wifi was included - always a plus! bed comforter was very fluffy - we had no trouble sleeping whatsoever - double bed was 2 singles pushed together though"}
{"sentiment":1.5,"text":"We stayed at La Belle Juliette for 8 nights recently. We had a wonderful stay, especially being our first time in Paris. This hotel is situated in what appears to be a very nice & affluent area of Paris. Lots of great cafes, restaurants & patisseries close by & conveniently located near 3 metro stations. There's also a wonderful department store (Bon Marche) near the hotel that would rival the busy touristy Galeries Lafayette. Although the rooms are small, the hotel is very charming. We stayed in a superior room & it was very comfortable. The bathrooms are beautifully presented, though the lighting is a little dark for make-up application! I found the cleanliness outstanding. The staff are also very attentive & always helpful. They definitely were a standout to us. We loved our time here & we definitely recommend it."}
{"sentiment":-1.5,"text":"one of the worst nights ever at first our room was across from elevator and we did not want to listen to the \"ding\" when the door opens. we asked for another room we were given a 3rd floor corner on the street side. view of market and closed down theater. was woken by drunk and disorderly people on the street. bed was so uncomfortable must of been the original mattress from opening day. If was the worst night I think I have spent in a hotel. Staff did not care to listen to our complaint and charged us full price anyway. We traveled with another couple and they were on the 5th floor two floors above us and had the same problems."}
{"sentiment":0.5,"text":"We stayed at the W in New Orleans at the end of October of this year. I had heard about W Hotels being funky and high-end, so I checked in with great anticipation. The reception gal was very friendly and helpful, and fast. We were early, but they had a room ready for us, so we went directly to the room to drop off our bags. My husband is a Starwood Member but this particular hotel didn't seem to give any of the perks that Starwood members get elsewhere. Entering the room from the hallway was a challenge because the door is angled into the room such that you almost have to step into the bathroom to get around the door - strange and awkward. Just as challenging when leaving the room. Inside, the room smelled fresh and clean. But I immediately noticed that there was no in-room coffee service. OMG - how was I going to start the day without coffee??? This is a serious situation for me, and a definite negative in my books! The windows had wooden louvered shutters rather than curtains. I wanted to see the view, and tried to swing the shutters open, but they have so much furniture in front of them, that I could only open one of the four easily, and had to move lights and the fridge/minibar in order to open the others. Frustrating. Our first night was comfortable, we had to turn off the air conditioning because it blows right at the bed. In the morning Kelly (husband) had to go downstairs and find me coffee!! Thank goodness we were traveling together. The saving grace was that the coffee he found on the second floor was excellent coffee (but doesn't make up for not having it in the room!). We were gone almost the whole day (at a conference) and got back to the room at about 4:45 pm, and housekeeping had still not made it to our room. At this point we didn't want to be disturbed, so put the Do Not Disturb sign on the door and went without housekeeping for the day. The next day, we arrived back at our room at about 5pm, and the housekeeping cart was parked outside our door, and our door was ajar. We pushed it open and went in, but no one was there, and although the beds were made, and towels replaced, the empty toilet paper hadn't been filled and there was still trash in the bins, so we assumed they weren't finished. Kelly called to the gal that was in the room across the hall to ask if she was done in our room, and she answered that our room wasn't hers. So Kelly mentioned that the door was open when we got there, and she was quite rude about it not being her problem. When we found the gal who had cleaned our room, she was very apologetic about the door being left open. Although noting was missing from our possessions, it was a bit frustrating. We didn't eat in the hotel, so I can't comment on the food services. The lobby and hallways were always freezing cold, and I found the lobby (where they had the free internet) to be very uncomfortable. Not my style i guess, but there was loud music, and a strong smell of some kind of air freshener (too strong), maybe to cover smoke from the adjacent bar??? I don't know if there was smoking in the bar, but the air had a stale smell behind the sickly air freshener. We paid for internet in the room, but it was a bit slow. When we tried to switch from one computer to another, it wanted a second payment, so we just used one machine in the room. My final comments are regarding the bathroom. It was clean, but in places starting to show wear (pealing seal around the sink etc.). What I didn't like was that the bathtub didn't drain very well so part way through a shower you are standing in about 3 inches of soapy water. The other frustrating thing was that the vanity mirror (the one attached to the wall that gives you a scary enlargement of your face) was stuck in the corner such that, in order to get close enough to do my make-up, I was standing crammed beside the toilet. Bummer! So - overall cent \"It wasn't an unpleasant stay, but given the large selection of hotels at that price point in New Orleans, I don't plan to stay there again."}
{"sentiment":-1.5,"text":"I stayed here the night before and the night of my wedding in July. Everything about the day was absolutely perfect...with one exception, staying at the Andaz. We paid for early check in and were not able to check in until AFTER their normal check in time, which is a very late 4pm. The staff was nice and kind, but they did not follow through with their promises. I expected that after bringing guests to stay in more than 10 rooms at their establishment AND it being the most important day of my life, I would get service that was above and beyond exceptional. Well, I can honestly say I have received better, more timely and accurate service at Motel 6. Upon returning to our 1st floor suite (after requesting a higher floor upon making the reservation) we found the room had not been cleaned. There was still breakfast stuffs from that morning, trash and dirty towels and the bed was still as it was when I had left early that day. This is most upsetting because I had spoken with the maid personally and asked that she please return at a specific time, once we had left, to get the room prepared for the bride and grooms' return. My Maid of honor had also spoken with the front desk to see that the room be cleaned and perhaps given an extra special touch, being it our wedding night and all.... Well, in my white gown, I ended up cleaning the room myself. Not the most romantic thing ever. It is a good thing we got superb, out of this world service on our honey moon in a 3rd world country...because the Andaz sure as hell let us down, big time."}
{"sentiment":1.5,"text":"It is a hotel with good value of money .We were family of 4 with 2 teenage kids & Hotel provided extra bed without any fuss & extra charge. Nice place with good connectivity...Hotel very near to the heart of city-Orchard Road & Hotel provides shuttle for drop to Orcharad Road/Pikup,every hour 2-3 times in Morning & Evening -which is great service."}
{"sentiment":2.5,"text":"I've been there twice and really enjoyed. Free transportation to the parks and you avoid the parking lot lines. If you're staying inside the Disney Complex, keep in mind that you'll be far from the other parks and shops."}
{"sentiment":-0.5,"text":"When we first arrived I loved the room. It was a bit of a walk from the lobby but close to 1 of the pools & a bus depot so it evened out. The housekeeping was lacking the first few days till I complained, & they did compensate for it. This was my kids first trip to Disney & my first time staying on Disney Property, I do have to say if it wasn't for being able to purchase the dining plan through this, I don't feel it would have been worth it to pay the rates they charge for staying on property. I could have stayed off property & spent less money. I didn't experience any of the magical touches they rave about. This hotel was an ok hotel, rooms were nice, & grounds were beautiful. Not sure that I would stay here again, or recommend this hotel to family or friends."}
{"sentiment":0.5,"text":"We found the place somewhat cramped for the group of six that we were but it did have all the mod cons --however with one bathroom the going was tough ! Breakfast however was the best we had in the entire west coast US trip with good variety --- we were there for three nights and it was a decent stay but could have been better."}
{"sentiment":1.5,"text":"My most recent stay at the Park South (I've stayed there twice) was good, and I would stay there again. The location is great, with easy access to midtown and Union Square, a subway line practically outside and a Duane Reade just on the corner. The staff are helpful and friendly, and the chocolate at reception is always a nice touch. They offered car service (unprompted) when we were checking out and minded our cases with no problems at all. Rooms are a bit small and on both times I've stayed there I've had no view, other than the usual NY view - onto other buildings. I hear that there are views of the Chrysler though, so maybe you'll get lucky... As a result of this the rooms are dark and the lighting in them leaves a lot to be desired - this is probably my main gripe. They were very clean though and the fridge is very useful. The AC is noisy but efficient. Breakfast is great, and we didn't have a problem getting a seat although the restaurant is small. The first time I stayed here my employer paid as I was on a work trip. The second time, I paid. The location (right in Murray Hill) does it for me, it's just great. As there are a lot of business people staying here regularly it means that the staff are a bit nicer - they know that there's a chance you'll be back. It also means no 15 minute waits for the lift as a giant tour group takes over an entire floor. The intimacy of it combined with the location make it a great choice."}
{"sentiment":2.5,"text":"I would stay here again if and when I return to NYC. The thing I love most in this hotel is location with reasonable price. I like it closer to Metro and Restaurants and Bars since it's safe to walk around late night. I shopped constantly while there and had amassed quite alot. Mostly, it was great for me to visit Columbia University since it is just around the corner so that people or students who want temporary to visit Upper West Side. I highly recommend to go here."}
{"sentiment":-2.5,"text":"?.. showReview(19919059, 'full');"}
{"sentiment":1.5,"text":"Great hotel, with spotless clean rooms. Great conversion to a hotel from a former shipping office quarters with much of the orginal decor left intact. The service from the all the staff was great and friendly but the sevice in the Bar was appauling. The bartender seemed more intrested in talking to 'mates' and collegues than serving drinks. he would often dissappear for 10 minutes at a time leaving a long wait to get a drink. We ended up going out and found a cracking bar further down the road."}
{"sentiment":-2.5,"text":"SF... showReview(21800474, 'full');"}
{"sentiment":2.5,"text":"My husband took me to New Orleans for a a few days to celebrate my 40th birthday. Seriously drained from the long flight, we arrived at the Alexa Hotel at around 9:00am. We were greeted with a warm smile by Raquel Williams. I expected that we'd have to check our bags and just waste a couple hours walking around, before checking in in the afternoon. Instead, Raquel said she'd be glad to let us have a room early, if there was any available. I didn't even have to ask! I have to say, her personality made our stay even more pleasant! I didn't even tell her it was my birthday and she wrote a warm birthday wish on a little card. She also gave us great advice on where to eat and gave great directions. Not only was the service great and the rooms nice, we also loved the location of the hotel. The hotel is located just outside the French Quarter, so it's not too rowdy. It's walking distance to everything, right around the corner from Acme Restaurant, walking distance to Harrahs, great shops and the ferry. It's in front of one of the main streetcar lines that leads to the waterfront or uptown. We know where we're going to stay the next time we're in New Orleans, that's for sure!"}
{"sentiment":2.5,"text":"We stayed at the Tan Hotel for four nights in late July as a group of four (two couples) and had booked through lastminute.com. The location of the hotel is perfect for exploring the sights of Sultanhamet, it is also close to a tram stop which makes for easy travel to all other areas of the city and the airports. A fantastic breakfast is served on the roof terrace that has stunning views over the Blue Mosque and this really sets you up for the day. The rooms are very clean and comfortable and after a few hours seeing the sights it was always nice to return to the hotel to recharge the batteries before going out again in the evening. The staff were welcoming and extremely helpful from start to finish. Recommending places to eat and making reservations for us at restaurants. In summary, the Tan Hotel is the perfect place to stay as a base to explore Istanbul."}
{"sentiment":2.5,"text":"Great everything! I stayed at this resort in Feb. 2006 and had the best time! The resort is beautiful and very well kept. The service is superb, they do anything to make thier guests comfortable. You never have to travel far to a bar, as there are about ten of them. All the drinks are included, so you don't have to worry about bringing any cash. My only recommendation would be to get a room that faces the the pool, because you can see the activities that are going on and join them if you like. If your room does not face the pool, you'll be looking at a neighboring resort and a bunch of palm trees! Overall, my stay was great, the beach was sandy and the ocean water (and pool) quite warm! The perfect vacation!"}
{"sentiment":1.5,"text":"I had a class in San Diego and couldn't locate a hotel for my friend and I. After finding that all of the half-way decent hotels were booked or terribly expensive, I came across The Park Manor Hotel and Suites. I am very particular so I am careful about hotels because staying in a dump is just not something I'll do. I love old European hotels and places with character and the Park Manor fit right into that description. At the present time they are involved with a huge expensive renovation of the upper story and part of the restaurant and bar. I guess the rooms come next, but my friend and I were so happy with our accomodations that if they never renovated the rooms they'd be fine. For under $200.00 we were given a two bedroom suite with living room, dining room and kitchen (1100 sq. ft.) with a continental breakfast each morning. Yes, this is a shabby chic place, so if you expect perfection you'll be unhappy. But waking up every morning in my giant bed and watching the sheer curtains gently wave in the breeze from the open French doors onto the balcony (did I mention the view of Balboa Park?) was worth a few scrapes and chips. The room was immaculately clean and housekeeping was efficient. The restaurant is excellent, very 'old world' with white tablecloths and a palette cleanser between courses. Our dinners were excellent except for a tasty but too dry cornish game hen on the first night. There is a large gay client base at this hotel so if you are homo-phobic you'll be unhappy, but there are other patrons as well; men, women, and children who also stay there and appear to be quite content. Friday night is 'happy hour' and I don't think I've ever seen people so--well, HAPPY. I love this hotel!"}
{"sentiment":2.5,"text":"Made reservations at the Colonnade for a business conference nearby, with some concern about not staying at a hosting hotel. Needless concern, since the Colonnade offered all that we could have desired. Housekeeping was efficient, friendly, and gracious, while the attached restaurant, Brasserie Jo, was exceptional. Jerry Good, their omnipresent concierge, offered wonderful service and advice throughout our week-long stay. The front desk was also efficient and courteous. The room was quite comfortable, especialy the bed, with a modern style and all amenities supplied. We found room service to be gracious and quick and the food to be delicious. On-site self-parking proved quite convenient, although the location in the Copley Square area and convenience of transportation did not require use of our vehicle. Take some time to visit the rooftop pool, an exceptional oasis in the city. The hotel also has a commendable exercise and fitness area, which is very conveniently located right off the elevator. All in all, we liked everything about the hotel, but we appreciated the staff the most and leaving the least."}
{"sentiment":1.5,"text":"Fine Stay We were a group of 12- 6 rooms. Everything worked out pefectly- the GM put our rooms together, on a high floor. The front desk staff was good enough, but the valet parking needs work. We waited for our car approx. 30 minutes/day, but they told us, so it wasn't so bad. The house cleaning service was fine. The rooms are well insulated, so we barely heard bourbon st. Everyday we came home and used the pool- and loved it! The location is absolutely perfect, even if it takes some work to drive to the front. I would definately recommend the hotel."}
{"sentiment":1.5,"text":"This hotel was clean, and centrally located. It is family run with a warm friendly atmosphere. The rooms are modest but definately workable. The shower is very small. I would stay here again."}
{"sentiment":2.5,"text":"My new husband and I stayed here for the last two days of our exotic honeymoon. After traveling in the South Pacific, we were just looking for something nice to finish off our trip. I must say that while we truly enjoy luxury hotels, Sheraton is quickly becoming a favorite of ours if for it's 'heavenly bed' alone. These beds are AMAZING!! The hotel is nice, but the rooms are quite comfortable, the beds as I already said are amazing, and the concierge at this hotel in particular is truly par none!! He knew us by name from the first day and always had things 'just so' for us. Truly exceptional! Not only that, but I must say that the management of this particular hotel is very professional! We selected this hotel on priceline and yet when they knew we were staying there as part of our honeymoon, they quickly upgraded us to a Junior Suite at no charge. This was a very pleasant surprise and we were quite impressed. Overall I would say very nice hotel, very convenient to the airport, and very professional!"}
{"sentiment":1.5,"text":"This hotel is steps away from all the action of Time Square. To my convience this hotel is two blocks from the Belasco Theater. I paid about $179.00 a night, which is a wonderful deal for Midtown. The hotel rooms are very clean. The rooms are also very small; the rooms are big enough to fit a queen size bed, a nice size entertainment system, and a table with chair. Each room has a private bathroom with shower and tub. The room also had a head dryer, coffe maker, air, iron and ironing board; which is great for those that like to pack lite. There's nine floors to this hotel with only one elevator. I didn't fid this to be a problem at all, because the hotel is pretty small."}
{"sentiment":1.5,"text":"I have been staying at the Roman Spa for 20 years. I live less than an hour away, and it is my favorite place in Calistoga for a quick getaway. I do tend to go there on the off season when it is less crowded ( and less expensive). I love soaking in the outdoor hot tub in beautiful and tranquil surroundings."}
{"sentiment":2.5,"text":"We stayed here for our 1 Month Wedding Anniversary and took advantage of their specials. The package we got for $300 for 2 nights included a room tower upgrade with both city & pool view, complimentary cocktails for 2 at the Breeze Bar and 2 for 1 at Dishes Breakfast Buffet. Drank & Partied at Kahunaville (located across from Mystere) which is incredibly fun! They were passing out Free Drink vouchers & $15 off breakfast & lunch entrees (we ate and drank -the whole nine-yards- for under $20 for 2). Bartenders do a show from time to time, which was very entertaining. A+ Room is very clean, new & spacious. A+ Pool there is nothing fancy, but we were lucky to get these lounging pool chairs that were like laying on couches...very comfortable, especially the ones that can fit 2 together. A+ Tangerine nightclub - if your are a TI guests, you get in free before 10pm. A+ Dishes (their new buffet restaurant) is awesome, love the upscale decor & the food was scrumptious! A+ Room service was professional & prompt. We had no regrets coming to the new TI - all worth the fun and pleasure!"}
{"sentiment":2.5,"text":"The Venetian in Las Vegas is the third Vegas hotel we have stayed in and was, like the others, of very high quality indeed. The suite (they are all suites) was roomy and magnificent, the bed divinely comfortable and the sheets were smooth and soft to touch. The service and amenities were magnificent with a wonderful range of restaurants. We enjoyed our stay immensely and would return. I found the hotel impossible to fault. The decor was extravagant but in keeping with the theme and the shows - Jersey Boys and Phantom - were excellent."}
{"sentiment":1.5,"text":"We spent 3 nights at Hotel Magenta and loved every minute of it. We had a 'Deluxe Double' which had a Double bed and, interestingly, a single bed also. As there was only two of us this was not necessary or requested; however, it was not a problem in that the room was spacious anyway. The room had a clean and well equiped bathroom with a shower, toilet, basin etc. The room was cleaned every day. The bed was lovely and soft, and the bedding more than adequate. The hotel was well-located, right near the Jaques Bonsergeant metro stop. It is also within walking distance (about 15 minutes with luggage) from Gare de Nord and Gare de l-Est, making it very convenient. Despite this, we ended up walking most places anyway, but it was good to have this station for late nights and tired legs! The staff at the hotel were pleasant and helpful. The breakfast was very nice (scrambled eggs, small sausages, cold meats, pastries, cereals, juice, tea/coffee) and you are able to have it brought to your room if you choose - though you miss out on the hot food. Overall we had a really lovely time at Hotel Magenta and I would not hesitate to stay there again."}
{"sentiment":-0.5,"text":"We recently returned from a Thanksgiving trip to Vegas. We had stayed at the Venetian and the Bellagio on previous visits and had very pleasant experiences. As such, we had pretty high expectations for the Wynn, which by all accounts was equal to these two fine hotels. First off, it took fifteen minutes to pull into the valet parking area from the Boulevard. Once we handed off the keys to the car and got our bags out of the trunk (there were no bellmen to assist with the bags) we headed for reception. There must have been at least 200 hundred people milling about waiting to check in, and it took forty five minutes until we had the keys to enter our room. We were told we had been upgraded to a corner room, and indeed the rooms are quite nice. The views are spectacular, though we did not have one of the strip. It turns out the corner rooms are the same size as the regular rooms, but with the additional windows. They do lack a couch, which would be nice when watching TV. In fact, that extra window makes the room layout problematic in that there is no place to really get comfortable sitting down (there are only four stiff armchairs). I think we might have preferred a regular strip view room over a corner room facing the other direction. The maid later told us that we were lucky that it was Thanksgiving as the construction of the new tower was normally very loud, and our room was facing in that direction. Also, the rooms have this ridiculous in-room bar with a sensor that charges you for items you pick up and do not replace within 60 seconds. The bathroom amenities were fine. The slippers are the nicest I've ever had in a hotel. The rooms are accessed by walking through the entire length of the casino, much like other hotels, and there is a security guy who asks you to show your key prior to getting on the elevators. The pool is quite nice and the jacuzzi very relaxing. They charge $25/day for gym access--a total rip off. Our room rate included breakfast, which we were able to take at the Buffet or the Terrace Cafe. The food is actually quite good, but the portions are excessive. No wonder there is an obesity problem in this country! The buffet is pricey and we weren't sure it was worth it. We also had a complementary lunch which we found difficult to use, as there are limited options for lunch at the hotel. We ended up going to Red 8, which serves throughout the day. The hostess made us line up single file outside of the entry area in a major path through the casino. She initially said it would be about 20 minutes so we asked if we could walk around and gamble and come back. She told us no and we found that ridiculous and complained, at which point she found us a table very quickly before we made a scene in front of the restaurant. Overall, the property is very nice and quite well kept. However, the attention to customer service is appauling. When it takes you 30-45 minutes to get your car from the valet parking, that is pathetic. Given that it is not cheap, it would be nice if one felt they were getting their money's worth. We much preferred the Venetian and Bellagio over the Wynn and would be very hesitant about returning."}
{"sentiment":-1.5,"text":"Suits travelling workmen who don't really care about where they stay. Not suitable as a Couples or Family stay hotel. Thinking about it still makes me feel nauseous. Freezing Pool - No Towels. Office staff don't know what they're doing. SEMEN stains on the sofa. Checked three rooms before we found one that I could actually tolerate. Re: Coffee Maker; I had to wash it thoroughly by hand before I could even contemplate using it. WORST PLACE EVER!!!!!!"}
{"sentiment":1.5,"text":"My husband and I ended our honeymoon in Rome. It may not have been the best order as we arrived slightly tired and very disoriented after a train ride and cab ride. One staff member was slightly overbearing as we arrived and tried to ask simple questions regarding location and possible restaurants. He was pushy to make reservations when we weren't ready and each time was pushy to make them close to the hotel in which we felt they were either friends of his or he got commission from them. We will say the one place did have pretty good food but was nothing special. We had recommendations from our own friends in which he quickly put them down and told us they were no good. We would appreciate those comments and suggestions had he not been overbearing about it and sent us 1 block away to his \"friends\" This was really our only \"bad\" experience with them and even then it was NOT a big deal. The location is absolutely perfect!! The hotel smelled terribly of smoke throughout but the rooms were clean and spacious. The breakfast is very nice and located on a very nice rooftop bar (that serves incredibly expensive drinks). Overall we would absolutely stay here again when in Rome and have recommended it to others!!! No place is perfect but for a large European city this is very good! :)"}
{"sentiment":2.5,"text":"Great to stay in, very comfortable experience...good food and quick service. excellent hospitality"}
{"sentiment":2.5,"text":"San Francisco's JW Marriott is first class! From the reservation process, to the comfortable room and concierge room, all were excellent! Illona was an especially friendly and helpful concierge person."}
{"sentiment":2.5,"text":"we had connecting rooms for our two small children. Friendly, helpful reception staff, very good breakfast and staff serving it, bed very comfortable; quiet location very conveniently located for exploring Paris. We got rooms on the fifth floor that had a balcony which was fun, as could stand or sit on it and admire the very Parisian view up and down the street below. One hot evening we did so listening to some lovely classical music drifting fromt where we d not know!"}
{"sentiment":1.5,"text":"We stayed 3 nights in a suite in this ideally located hotel, nearby Quincy market. For a family (4) it is a reasonnable choice which allows you to have separate rooms for the kids. The hotel is a bit old, but the staff is very friendly, the rooms are quiet and clean. The only surprising thing would be the old fashioned tv sets in the rooms, really not 21st century models!"}
{"sentiment":-0.5,"text":"Stayed at the Mirage for two nights in early April in a penthouse on the 29th floor. We've stayed in a \"regular\" room before and it had been renovated with flat screen, granite on bathroom counter, etc. The penthouse, on the other hand, has certainly not been renovated. It was a huge room, but had clearly seen better days. Wallpaper was ripped in various areas and fraying in general. The back of the TV console in the living room was falling off. Fixtures in bath were 90's gold...just looked aged. On the good side, the room was clean and we certainly didn't pay the \"penthouse\" price. Check-in was fairly quick. The shower backed up the first night, but we stopped by the front desk to let them know and it was fixed by the time we were back. Cardio room is included in the $15 daily \"resort fee\". It's decent...not a ton of equipment. Ellipticals, bikes, and treadmills -- but no weight training equipment. My only issue was the lack of Clorox wipes since I like to be able to wipe my own equipment down. There was an attendant one morning who I saw doing a really good job of cleaning after people left their machines, but the second day a different guy didn't appear to be quite as consistent. Look for the big dispenser of trail mix that you can grab after your workout that makes for a great breakfast. The whole reason we stayed at the Mirage because it's our favorite pool in all of Las Vegas. Unfortunately, weather wasn't cooperative while we were there, so didn't get a chance to have any pool time. The pool is the only reason I would still recommend this resort to others. Grabbed lunch in the California Pizza Kitchen. I know it's a chain and there's lots of other great restaurants to choose from, but it's consistent...you always get a good meal. Sit at the back bar to watch the chefs cook if you want some entertainment with your meal. The Cravings buffet was ok. We're not big buffet people, but it had a nice selection and was a fast way to get in and out . Also checked out the bar at Samba - it's tiny, but a nice place to sit and have a drink before a show. Split our stay and transferred to Aria at City Center after 2 nights at Mirage. It's a fabulous resort and we may never stay anyplace else. Will be posting a review in the next day or so."}
{"sentiment":2.5,"text":"The W is perfect for singles, families and pet owners. The W is perfect for business and personal trips. The W is perfect for people young, middle aged and older. From the moment you arrive you are greated with the Whatever, Whenever attitude, smiles and flawless service. The rooms are modern, clean and the bars and restarants are a blast. I have stayed here 15 times and have NEVER had a bad experience. This is a MUST STAY resort."}
{"sentiment":1.5,"text":"I have stayed at this hotel twice. Once for a wedding and again for by birthday. Love the hisotry of the hotel and it is beautiful. However there are a lot of hotels in LA that are just as nice. FYI Valet parking at the hotel if you are leaving your car there over night for any length of time is $40. Not that big of a deal if you are staying for a few days but a little pricy for only one night. All in all...nice hotel with great history, walking distance from cafes, bars, and easy access to airport and museums."}
{"sentiment":2.5,"text":"Lovely Hotel We loved the Victoria Court. Great location. Friendly people. The room was nice, quiet and the bed very comfortable. There are fabulous restaurants in the area. We had a wonderful time and will be back. I would definitely recommend this hotel."}
{"sentiment":2.5,"text":"This charming hotel was in a great location and the staff were wonderful. It is a very small hotel, but was not a negative for me."}
{"sentiment":1.5,"text":"Arrived in San Francisco after a long but pleasant drive through Yosemite National Park. I was there in August and the 1st thing I noticed was the drop in temperature. On the Weds I had driven through Death Valley and it was 54C. I got into SF and it was 16C. Anyway. Check in was very quick and efficient and they even remembered that I was 'the Englishman that had asked for a quiet room'. The lifts are right next to reception and you are straight up to your room. The rooms were dated in comparison to some that I had stayed in during my road trip from New York to San Francisco but they were clean, big and comfy. There is a small kitchenette in each room but I didnt use it but I'm sure it would be handy for some travellers. The staff fall over themselves to help you and they have A4 printed maps of SF that show all the transport system and they help you with where you need to get on and off. If you are there for a few days then ask them where you get a multi day transport pass.. I was there from Thurs tea time until Sun morning so I just walked everywhere. I had tickets for the ball game at AT&T Park on the Friday and decided to walk it. Hmmmmm...there are some 'interesting' areas with a 5 min walk in the wrong direction but I'm a big chap so wasntt bothered. All towns have rough areas. The area around teh hotel though is fine and no trouble at all. You are a 5 or 10 min walk to Union Square and from there you are into Chinatown. Ask ayt the reception to mark on the map Gant street as there is the oldest bar in SF called the Saloon and Friday and Saturday nigts it is rammed out as they have live blues groups on and the place is tiny ! There is a car park at the hotel butr if your car is bigger than a cigarette packet it wont fit. There is a car park within a 2 min walk that charges by the hour or day but I only had to park overnight as I was handing my car back the following morning. Breakfast was fine. Just what you needed. A large room with lots of coffee, juices, cakes etc etc. Would I stay there again...definitely. When you are leaving ask them the night before to book you on the picjk up shuttle for the airport. It was about $10 and I was the only one on it ! Great hotel in a great town"}
{"sentiment":2.5,"text":"We had a great stay at the Fairfield Inn & Suites Universal Studios. The accomidations were great and the staff was Super nice and accomidating. We really appreciated the extra help and service from NADIA who helped us at breakfast. Thanks so much for making our stay memorable."}
{"sentiment":2.5,"text":"I spent a short quick getaway weekend in Venice in December 2011. I picked the Hotel American Dinesen based on reviews in tripadvisor and wasn't disappointed. Venice hotels can be pretty expensive and shabby (this was my 3rd trip). The Hotel American Dinesen provided a nice, well decorated modern decent sized room in a pleasant centrally located area. Location was a couple minutes walk across the Accademia bridge. The Peggy Guggenheim museum is a couple minutes walk further. Breakfast was nice (typical cold continental but good), staff was very friendly and helpful, and it even offered free wifi. I've paid quite a bit more for less nice rooms in Venice. This hotel is great find and I wholeheartedly recommend it."}
{"sentiment":2.5,"text":"This smallish Hyatt in the Madeleine is wonderful. The staff were all extremely helpful and efficient. The hotel is charming - from the glass roof lobby atrium restaurant to the generous and lovely rooms. The location is very good. I have found that the Hyatt Regency properties are very much hit or miss. This is a hit. I highly recommend this property."}
{"sentiment":-1.5,"text":"We stayed at the Omni Mont Royal in August and we will never stay at another Omni again. We arrived at approx. 3:15 for a Sunday reservation. We were told that our room was not ready because they had a very busy weekend and housekeeping would not be able to have our room ready for at least another hour and a half. We were then informed that the room was a \"Parlor Room\" meaning that there was a sofa bed in the room. I was under the impression that this was in addition to a regular bed, but the woman at the desk informed us that this was our bed! She then told us that sometimes Priceline and Expedia could be a little misleading when it came to the room description and that they also reserved the right to change the room if necessary. I have never had a problem with Expedia but this was also going to be the first and last time we use Priceline. We were given a voucher for a free drink at the bar and told to come back. Went back an hour and a half later and were told the room would not be ready for another hour! The clerk was very apologetic, and mgr. never came out to address the problem. The clerk told us we could go back to the bar or have free breakfast. We were only in Montreal for a short time so we weren't looking to hang in the bar or lobby for hours We were told that if we wanted a room right away we could get one, but the only one they could put us in had a Murphy bed and that it was a little small so we might need a roll out. At this point we were so disgusted we took the room so we could freshen up and go out and see the city. There was a dirty room service tray outside the door of the room. When we saw the Murphy bed we went back to the desk and told them we would need the roll out. The next clerk told us that there would be an additional charge! Finally, someone who we think was the manager came out and waved her hand suggesting that there would not be an additional charge. At this point we were so aggravated we left for dinner. When we arrived back at the hotel around 10:00 pm, the dirty room service tray was still outside our door. When we woke the next day we just wanted to get out of the hotel and forgo touring the rest of the city. We left at approx. 11:30 am after trying to use the room hair dryer that was stuck on low and passing that dirty room service tray outside of our room. As stated earlier, Never Again Omni or Priceline!"}
{"sentiment":2.5,"text":"Club Intrawest is based on the top 3 floors of the north tower of the Sheraton Wall Centre. There is a 24 reception in both towers. We had a 1 bedroom suite for 3 of us. The room was very comfortable, very modern, and had spectacular views of the city (Robson Square). The service by the staff was excellent. The hotel is based halfway down Burrard street so is within 10 minutes walk of False Creek (Granville Island), and Coal Harbour/Gastown. It is closer to the centre of the shopping and entertainment districts. Yaletown, with it's excellent bars and restaurants is an easy 10 minute stroll as well. It's a bit far to walk to the nearest Skytrain station (Yaletown Roundhouse) with suitcases. We caught a taxi from the airport ($42) and then on the way back to the airport we got a taxi to Yaletown Roundhouse station ($5) and caught the train from there. We arrived at the hotel around 11am. The room wasn't ready (as expected), but the hotel stored our cases and issued us with receipts for them. The rooms came with complimentary wireless internet (nice as other hotels charge around $15 per day) We had a very nice stay there and would certainly recommend it."}
{"sentiment":-0.5,"text":"The hotel was barely ok- the location was terrific. When you enter the lobby, you either have to go down or up a flight of stairs to get to the elevator - not handicapped friendly, for sure. Also, the room was very small, dingy, with a non-working air conditioner. It usually isn't required in Seattle, but on 2 of the days we were there, we sure could have used it. The bathroom was small, could not accomodate my toiletries. The toilet lid did not stay up by itself - so it was quite an inconvenience for my traveling companion (male) and had to be held up with one hand. It wasn't something that could easily be fixed, because there was a ledge built in over it that was obviously not measured correctly. When the window was open, the bathroom door did not stay closed (painted over too many times), so we had to wedge a washcloth in the door. The bedspread was very old and cheap-looking, like something out of a cheap motel. The carpets were in bad shape, too. My pillow was lumpy - and only one per person. I had to ask for more - got them the next day, after a second request. The help was nice, as were the housekeepers. The location made it tolerable, but without some serious interior renovations, I would not choose this hotel again."}
{"sentiment":2.5,"text":"We were very happy with the Palacio San Martin. The rooms were spacious compared to other European hotels we have stayed in. Our room was super quiet, even though our window looked out to a square that was very busy and noisy in the evening. The hotel has put in a double wall structure that blocks out all the late night noise. Location was excellent and it was very near the old town, Plaza Mayor and the Gran Via. Print a detail map of the location to give to the taxi driver. It's a bit difficult for them to find. One note - this is a beautifully renovated old hotel and we loved it, BUT if you like a more contemporary decor, this might not be the right hotel for you."}
{"sentiment":2.5,"text":"My husband and I got a good deal on priceline, considering a summer weekend in Chicago. At check-in, they ended up upgrading us to a corner 2 room suite on one of the top floors. We didn't even ask! The bed was very comfortable and it was amazing waking up to a wall of windows looking DT and to the lake. You couldn't beat the location of this hotel...a block away from North Michigan with shopping and restaurants."}
{"sentiment":2.5,"text":"i went twith my daughtewr who is 14 and we loved it we stayed in a one bedroom and it was soo clean , which thats all i wondered about here.. but the only problem was there was never any lounge chairs available at the pool which is big problem since i want the sun as much as possible,, people take the chairs and put towel on it to reserve it and the staff shoudl doosomewthing about this since the people are at breakfast etccc"}
{"sentiment":2.5,"text":"Great location, comfortable beds This is our second stay at the New Orleans Marriott and we enjoyed it immensely. It is in a good location close to everything but very quiet. The lobby is cool looking,very modern.The rooms and beds are comfortable,I had a corner room and had an awesome view of the river.All hotels are older so you have to take that into account in the French Quarter but unless you are very picky it is fineI want to mention Sue in valet parking. There are not many people in the hospitality industry that can remain untainted by how the public acts. She is the most friendly lovely person I have ever met in this business. During our last trip a girl lost her cell phone ,Sue searched ,called cab companies and continued to look even calling the mother to let her know she had not found it. That is so far above the call of duty. She greeted us as old friends and was just as lovely and helpful this trip."}
{"sentiment":1.5,"text":"Nice rooms, great view (ask for upper floors) and good breakfast. Hotel is very close to metro. Also from the WTC you can easily get a train to New Jersey and Newark airport. Century 21st Outlet Mall is next to the Hotel if you feel like shopping - prepare for many people and hot atmosphere :-)"}
{"sentiment":2.5,"text":"Can't say enough good thngs about the Sheraton San Diego Hotel and Marina. I stayed with my husband and 2 year old son in the Bay Tower for 4 night July 6-10. Had a wonderful room facing the harbour. We loved being able to watch all the boats move about the harbour and had a great view of the Carl Vinson and Midway aircraft carriers. Rooms where spacious for a hotel room and had plenty of room for a crib. Also, absolutely no airport noise during the overnight hours. The grounds and buildings are clean and well kept. Everything, in my opinion appeared to be fairly modern and up to date. The pool at the Marina Tower are amazing and loved the poolside service. Being from Chicago the rate for valet ($28 a day) seemed more than reasonable and the valet staff was quick, friendly and eager to help or offer directions or recommendations. If and when we return to San Diego we'd definately stay here again. Thank you Sheraton for a great experience during our short California vacation."}
{"sentiment":-1.5,"text":"Stayed there for 3 days end of September, having to pay $ 610 for an ordinary room with lounge access. The rooms are smallish and not special. No Minibar, little amenities, no information material about hotel, no stationery, not even a note pad. Even had to pay extra for Internet Access. The reception area is always crowded and noisy. The lounge offers mediocre breakfast. Elevator is slow and rather antique. Actually everything in the hotel feels quite old, and not in a good way. The service wasn't really bad, but can't really call the employees friendly or motivated. Bottom-line is: considering hotel prices in NYC, $ 300 would have been appropriate. But charging $ 600 is just a rip-off. It was booked by the company and some colleagues were staying there too. Thus no choice. Otherwise I would never have paid that much for it."}
{"sentiment":1.5,"text":"nice clean room with a great view of the canal. The lobby bar is nice, breakfast is included, it was good. The staff was formal, but friendly. Mostly it is a great location if you are only staying one day, say for a cruise, take the bus from the airport & walk across the parking lot to your room.. it beats the stress of hauling lyggage onto a boat & then across bridges & bad sidewalks!"}
{"sentiment":2.5,"text":"WOW!! We loved it here. Out 5 night stay was in luxury - Gorgeous large room with a big comfortable bed and a luxurious bathroom, which was fantastic after a day of sightseeing beautiful Rome. The location of this hotel is excellent only a block from the Termini train station and still close enough to walk to the sights. The staff was very helpful and friendly especially the breakfast and restaurant staff. We had dinner in the hotel restaurant 2 of the nights and found it exceptional and inexpensive. We will definitely return here one day in the future and highly recommend Una Hotel Roma to anyone visiting Rome. Thank you to all there that helped make our stay so memorable."}
{"sentiment":-0.5,"text":"I had cockroaches in my room! had the room changed by the reception but if I could I would have gone to any other place in LV"}
{"sentiment":0.5,"text":"The location of this hotel is difficult to beat--right in The Rocks, a stone's throw from the harbor. And the price was moderate (AU$189 for a twin in April, 2007). While the room and pool could have been cleaner (the blankets definitely needed to be washed, but the sheets were clean), we very much liked having a kitchen. And don't pay rack rate. Check Wotif.com to see what deals are available. This hotel could be very nice with some investment, but then it would probably be expensive."}
{"sentiment":2.5,"text":"Just got back from Paris and a stay at this great hotel. A really chilled out atmosphere, backed up by really knowledgable staff. The rooms are well laid out, excelle nt use of space and great decor. I had organised some champagne to be in the room, which it was along with rose petals, a hand written note and a little MP3 player playing some nice music. They do things well at this hotel, so if you are going for a special occasion, let them know, you are in good hands here and I would really recommend it."}
{"sentiment":-1.5,"text":"I wouldn't waste my time writting a review so I'm just copying the previous one. One hundred plus travel days a year this is by far my worst experience. It's not even a case of you get what you pay for. When I finaly asked to see the owner, a mohawk wearing, tattoo laden, individual in shorts and a tank top said he represented the owner and started to yell at me in the lobby, \"If you don't like it, check the hell out\". Room was dirty, towels looked liked they were used to wash floors, tub wouldn't drain, smoke alarm started beeping during the night, cable TV?- 32 channels half of them you could even see,after two days maid would not leave coffee or cups or clean bath mat. Repeat calls to front desk got little response. Breakfast was a joke with stale cereal, no fruit, coffee cups that held about 6 oz. As a bonus you get COCKROACHES IN YOUR SUIT CASE WHEN YOU LEAVE!! On site restaurant??"}
{"sentiment":2.5,"text":"The Hampton Inn is located right in the heart of the city. I didn't need a car because of its location. Across the street from BC Place, Rogers Arena, and close to many restaurants. The rooms are SPOTLESS. VERY CLEAN. The hotel has a great workout room that has a sauna, hot tub, laundry facilities, and a great view. Do not hesitate to stay at this hotel!"}
{"sentiment":2.5,"text":"The location was very good because Union Square is at walking distance. People were very polite and the service was good and effective. The rooms all have a plasma TV (which is important for some people). The view was my favorite part because you had a view of the buildings of San Francisco and The Transamerican Building"}
{"sentiment":2.5,"text":"Just back from a 4 night stay for our wedding anniversary at the excellent U232. Wonderful decor, very clean, superb service from all the staff, great choice of breakfast and relaxing background music. We had a U232 room which had the biggest bed. Only 200Mts from the metro and the same to the bus stop. I would certainly not hesitate to stay there again. To all the staff at the hotel.....Thank you very much for helping to make our trip a pleasant one."}
{"sentiment":2.5,"text":"Our family chose the Comort Suites Main Gate East for our trip to Disney in January 2008 and we couldn't have been more pleased. The hotel is well kept, everything is clean and bright. The employees are helpful and pleasant. The rooms are amazingly spacious, espically when compared to Disney property rooms. The free breakfast was great- who doesn't like Mickey waffles! Even though we visited during the slow season, and the breakfast area was large, it got very crowded late morning. Make it a priority to get there early. The hotel is located near many restaurants and attractions. Overall this is a beautiful Hotel at a great price. This is a wonderful place to crash after running yourself ragged at the theme parks! We will be back!"}
{"sentiment":1.5,"text":"Stayed at this hotel for 2 nights and after reading other reviews we were not expecting it to be very good so here is our opinion. The room we had was clean and tidy and the bathroom was fine. We did not hear any noise on a night time, but then again we were sensible and took earplugs! . We did not have breakfast in the hotel as we found some really nice cafe's nearby which and we did not fancy the hassle of dining with 600 + guests . Basically If your looking for a cheaper hotel in a great location and a hotel where you are not going to spend a lot of time in your room this is the place to go. The staff are also very helpful. On the eating front there are some good restaurants and pubs near the British museam which is only 5 mins from the hotel. I would definatley go back to the St Giles."}
{"sentiment":0.5,"text":"The best thing about Harrah's is undoubtedly the location. Well situated in the middle of the strip it's convenient for just about everywhere. Check-in was problematic, our room was not ready at the time of arrival and we had to make two additional trips to the front desk and wait several hours before it was. The Staff were apologetic and friendly but the inconvenience spoiled our day and was an unimpressive introduction to the hotel. When we finally got it, our room was large, adequately furnished and unremarkable in almost every other way. The larger than average bathroom, well supplied with extra towels, soaps and bottles was the only real positive. Unfortunately, this is a hotel with a serious identity problem. If Harrah's were a colour it would be beige. Surrounded by bigger and better hotels with well-defined themes and better facilities, Harrah's just feels dated and out of place. We got a ridiculously good rate on our stay so were not particularly disappointed at the overall mediocrity of the hotel. Had we paid the additional $200 that others who'd booked later were charged we might not have been quite so forgiving. If you're lucky enough to get a promotional rate and don't consider your hotel to be a crucial part of your Vegas experience then Harrah's is an acceptable place to stay. If you're looking for style and creature comforts there are much better alternatives at a similar price. One final thought. I've visited Vegas many times and probably played in every casino on the strip at one time or another, never have I waited as long to see a cocktail waitress. You really could die of thirst if you decide to gamble here."}
{"sentiment":2.5,"text":"My wife convinced me to stay at the hotel and we never felt sorry for making this choice. 1) It is located at the heart of MontMartre - within walking distance to Sacre Coire - and 2 minutes away from metro 2) Staff at the reception is very, very polite and helpful 3) Rooms are quiet and cozy (and they are big by French standards) 4) Breakfast is excellent We stayed at 2 hotels during our stay in Paris. One - 2 star Ibis, 2nd - 3 star \"boutique\" French hotel (more expensive, actually). We realized that 3 star French hotel was worse in terms of location, food, room size and staff - ended up going back to Ibis. BUT - ask for a room with a street or cemetary view! - You don't want to be facing another room - that makes a whole difference. Luckily, the hotel staff was very helpful and we easily changed our room to the one with the view. And the rooms are very quiet, really! I would highly recommend this option to anyone - Place de Clichy is absolutely wonderful at night, restaurants, cafes, nice atmosphere. And metro is very close! So - search no more!"}
{"sentiment":2.5,"text":"Great location and great value. Room was clean and very nice."}
{"sentiment":2.5,"text":"Nicely located within walking distance of most attractions. Friendly staff, Clean and modern rooms by Paris standards. Breakfast staff can, however, be a little rude to English-speaking guests and slow with the coffee."}
{"sentiment":1.5,"text":"This hotel is very well situated for 5th Avenue and Broadway. We found the staff to be exceptionally helpful. The rooms were very clean and well furnished. Best of all they were free from the noise of the city. The hotel has free internet access in the lobby (3 PCs). Great for teenagers and for electronic check in for flights. There is also a printer for printing out boarding passes. The concierge booked us into a couple of restaurants taking time to find out our preferences and showing us their internet sites. We particularly liked our meal at Bar Americain. Kellari, a Greek restaurant (mainly fish), just along the street (towards 5th Avenue) was also very good. We ate at the hotel's restaurant (called Gaby) one night and that was good too."}
{"sentiment":-0.5,"text":"Checked in on July 30 for a four night stay, to a very pleasant front desk clerk named Carlos. He said that there was no two double bed room available and gave us a $50 credit.(we booked a room with two double room) and said there should be one tomorrow. The next day, before we left for the day, we went to the front desk to ask for a room with two double beds. The front desk clerk, Joy, was very rude in saying that since I booked through Priceline there are no guarantees that you will get a room with two double beds. I responded back saying I understand that but I e-mailed your hotel and requested a room with two double beds. The e-mail response stated that my booking was for two double beds. She responded back by saying that unless I have the e-mail printout on hand they will not change the room and still stated the Priceline response from earlier. It was a good thing that the hotel had their computers hooked up to a printer. I went back and showed her my e-mails to the hotel. She took it to her supervisor and came back saying that I would get the room I requested. For a hotel with a four star rating, I did not feel like I was treated fairly. Especially since it was a birthday weekend for the friend that I was celebrating with. The room was nothing special. The hotel is definitely not worth the price I spent on Priceline. ($110/night). Will not go back to this hotel again."}
{"sentiment":0.5,"text":"Good location next to the Convention Center, and a great lobby. Friendly staff, but that's all that is good about the place. What's bad: 1. Small room. 2. Not a clean room. One of the two beds in the room looked like it had already been slept in before we arrived. The covers were wrinkled. And the bathroom sink wasn't clean. 3. House keeping apparently forgot about cleaning our room. We talked with housekeeping as we left for the day -- but at 4:30 pm we returned to find our room hadn't been cleaned. A call to housekeeping resulted in quick (if minimal) action -- but the call shouldn't have been necessary in the first place! 4. Sheets don't fit the bed -- and result in a very uncomfortable night. 5. free internet only from the hotel lobby. Too many other choices in the area to consider. I'll try one of the others next time. No, not recommended"}
{"sentiment":2.5,"text":"A definite Gem the path from the door to the bed's a tad too narrow, but good enough."}
{"sentiment":1.5,"text":"This is a hidden jewel when it comes to hotels in San Diego. The are many other hotels in the surrounding area, but I think I stumbled on the best. The building itself has great character; it was once a bank building. The lobby and dining areas are the great hall of the once glorious bank. This hotel is situated in a great spot, a great cross roads. It sits a top 4th, 5th and 6th Avenues - these are the streets where almost all the night life happens. Any type of restaurant, bar, art studio, and theater --- you can find it on these streets. At the end of 5th Ave is the Convention Center and at the end of 6th is Petco Park, home of the Padres. The public transportation is also great in San Diego and all the major bus and lightrail lines run in front and behind the hotel. It is a 10 minute bus ride to Balboa Park or Hillcrest. Top the location with a very friendly and accomodating staff! I rented a bicycle while I was there and they watched over it as I ran in and out plus stored it for me over night. I will definitely stay here again. This was a business trip, to attend a conference in a hotel out by the airport. I thought I was being short-changed by needing to take the bus every morning. But it was great because the hotel by the airport is cut-off from the nightlife. I truely got a great deal."}
{"sentiment":2.5,"text":"We were amazed from the moment we stepped into the lobby. It was a calm, relaxing atmosphere the whole weekend. The room was amazing. Just a slow draining tub which was not addressed after we reported it. But the positives far outweighed the minor inconveniences. The hammocks on the beach were perfect. The staff was always friendly. The food was always delish. As were the mijitos at the outdoor bar. If you eat breakfast at the resort, be patient. The food is great but the staff isnt the quickest."}
{"sentiment":2.5,"text":"I stayed in room #109 on the ground floor. The room was clean and the bed linen was fresh. The mini-fridge, and microwave worked. Sam at the front desk was very friendly and informative - Thanks. The free wireless high-speed internet access worked with NO problems and the LCD TV with lots of channels was nice. The free parking ourside my room door was appreciated. Also, the breakfast of fresh fruit, coffee, juice and pastries was basic, it was good enough to get my morning started. While the neighbourhood is not that nice in terms of amenities for visitors, I would definitely stay here again."}
{"sentiment":1.5,"text":"We have taken 5 or 6 trips to NYC over the last 15 years, and always stay at this hotel. Considering the price, it is a gem. The rooms are not fancy, however, they are a decent size and they are neat and clean. Parking is FREE and there is a swimming pool (outdoor)--2 things that are not common in any Manhattan hotel at any price. The hotel is located very conveniently when driving into Manhattan by the Lincoln Tunnel, you will come out right at 42nd St near the hotel. Just turn left at the light and turn right into the parking lot. Once you get there, you will also find that you are conveniently located in the city as well. It is a few blocks to Times Square. You are in walking distance of many theaters. The convention center is just a few blocks. A bus stop is on the corner and the subway isn't far. There is a little restaurant on the corner that has decent \"diner\" type food. You are right across the street from the bus station, and there are questionable characters sometimes hang out there, however, there is also a police sub station right there, so we have always felt safe coming and going at any time."}
{"sentiment":2.5,"text":"We stayed in Golden Sands 3 for 7 days, then we extended our stay,so we had to move to Golden Sands 5 as the first was fully booked. Both hotels are perfect from all aspects, all facilities available, cleanliness is super, staff very helpful & friendly. I want to thank the hotels'management, the receptionists especially Rafaat in GS3 & Ahmed in GS5.The housekeepers,the bell boys are very decent & polite. Keep up this GREAT JOB !"}
{"sentiment":2.5,"text":"I knew nothing about this hotel before I arrived because I was taken there for a birthday break and had nothing to do with the trip booking. As expected because we arrived several hours before check-in the room was not available but we were able to get a coffee in the lounge then leave our bags while we went out for lunch. When we got back the room was ready and our bags were in the room. The room was a deluxe and very comfortable and clean. We were on the main road side of the Hotel and as I expect in a city it is obviously noisier than my home in the countryside, so if like me you are a light sleeper take earplugs for the first night, by the third night I was used to the traffic sounds and slept well without them. The hotel breakfasts are excellent and the breakfast room is clean,cool and smart. The free drinks in the Lounge are all named brands (I have seen a review saying they are all no-name brands) and the coffee from the machine is excellent. The lounge area by the reception has a very relaxed feel and we stopped for a coffee there before going to the room each time we returned to the hotel and a wine before going out for dinner. All the staff are very efficient, polite and helpful. We will definitely return to the hotel if we are in Amsterdam and I have already recommended it to friends who are considering a long weekend to the city."}
{"sentiment":1.5,"text":"Hotel is in a great location just across the road from the station, so easy access from the airport using the train link. Close to shops and there are plenty of restaurants around (although they're of mixed quality) and Rome is small enough that you can walk almost anywhere. Nice clean, modern decor throughout hotel. Good bar (with nice touch of snacks served at happy hour). Breakfast was fine - good, airy room, nice pastries and all the basics but not loads of choice. Rooms are small but modern and very functional - large, comfy bed, good shower and very quiet. Only issue I had was that the air conditioning didn't seem to work properly at night and it was too hot. Overall, I would definitely recommend. Its a well located, modern hotel at a decent price in the centre of the city."}
{"sentiment":2.5,"text":"I was a little concerned about staying at this hotel after reading some reviews on this web site but, as it turned out there was no need. My stay was completely without incident. In fact, I was pleasantly surprised with the level of service and accommodations. The hotel restaurant had a high level of service and I was served a quality breakfast each morning, with a great cup of coffee. The room service meals were always hot and tasty as well. We had a beautiful room on the 11th floor with a spectacular view of the Empire State Building. The hotel is located on E.42nd Street in midtown Manhattan, one block away from Grand Central Station and the Chrysler Building. I also found the bus service to be a fast and cheap option when I needed to run across town to the heliport. The area near the hotel is littered with restaurants and markets where you can grab a bite and take it back to your room. The room also has a small refrigerator under the bathroom counter, and Grand Central Station has a great market where you can pick up nutritious snacks, and fresh fruits and juices. I definitely plan on staying at this hotel later this year"}
{"sentiment":1.5,"text":"My 9 year old daughter and I stayed at the Sofitel for a long weekend in early October and we had a wonderful time. The room was beautiful and impeccably clean and the hotel is well located for a visit to NYC with a child (Central Park zoo, Broadway, museums and toy stores...). The service was good, but one of the concierge was keen to refer us to a restaurant that had the word tourist trap written all over it. Thankfully, when I inquired to the other concierge later in the day, his recommendation was much better."}
{"sentiment":-1.5,"text":"I'd not going to repeat what so many others have said but the hotel is sh1te. However the one thing that p1ssed me off the most other than the noise of the sodding traffic outside (we were on the 10th floor so g0d knows what it was like for people below), was the price of drinks. $25 for a bottle of Peroni & Gin + Tonic. Utter p1ss take prices and the cheeky sh1te asked for a tip. Don't tip any of the bar staff there either because none of them say thank you. We went to Gordon Ramseys one night for dinner because it was a special occasion & the drinks there were cheaper so I wouldn't recommend this place to anyone unless your happy sharing a hotel with pretentious yanks and 12 Taxis because you'd have had more sleep lying in the road than you get in this place."}
{"sentiment":2.5,"text":"This was the first time we had stayed on resort with Disney, but it was better than we could have hoped for. We used the Disney Magical Express from the airport to the Hotel and it was all very smooth. Check in at the hotel was very efficient and quick. We were in building 2 on the 3rd floor which was a fantastic location for the restaurant, pool and shop. The room was spotlessly clean and we were greeted by a towel animal, a small cat which was excellent. It had 2 double beds, a changing area and a small bathroom. The pool was fantastic and the lifeguards were absolutley superb. We witnessed them rescue a child that had got into difficulties, they jumped straight in without hesitation. They quite often got into the pool during their breaks to play games with the kids, our Daughter loved it. The pool also had a slide, which was great fun. We used the boat service to Down Town Disney which was lovely. We had hired a car, which we were to pick up on the 2nd day of our holiday. The hotel arranged for us to be picked up and taken to Alamo to get the car. The food at the restaurant was all freshly cooked, basic but tasty and very reasonable. We did use the bus service occasionally and found it to be very good. We bought the souvine r mugs which were refillable and found these to be very good value for money. All in all we were very pleased with our choice of hotel and we would recommend it to anyone, its a brilliant family hotel. The Crandon's"}
{"sentiment":2.5,"text":"we had 4 day break in february very cold but hotel was warm and welcome, I can not fault this hotel, it was all we wanted nice room lovely bathroom, peaceful, close to everything, and breakfast was fantastic. Very happy with this hotel. All staff very pleasant."}
{"sentiment":1.5,"text":"I originally was assigned to a 30th floor Starwood Preferred Guest room with two double beds and a tiny bathroom. After about half an hour I decided that the two miniature beds weren't going to work out and called the front desk who informed me there were no King beds available in the entire hotel (over 1,000 rooms) but that they would see what they could do and call me back. After several more conversations they were able to put me in a Studio King(directly across from the elevators with a dining table and roomy bathroom and living room area). Apparently they do not offer Queen size beds, rooms feature either a King or two doubles. The fitness center is very well equipped and the pool is nice enough with an excellent view of the city. This is possibly the only pool I have ever seen offering a wheel chair lift. There is also a mysterious room by the pool labeled \"Massage\", but it's always locked and I don't think they really offer massages there. Various other things happened during my stay that would have resulted in a much more unpleasant critique had the hotel staff not responded so promptly and appropriately each time."}
{"sentiment":2.5,"text":"We stayed at Hotel Flora for two nights in August, just on a whim. We booked the hotel the morning of leaving Milan and didnt hope for much, what with it being peak season, gorgeous weather, and a last minute booking. This hotel is AMAZING! It's right in the snooty part of town, tucked down beside Bulgari, Burberry, etc. The staff are amazing, the most friendly people in Italy, but I guess that's because the hotel has been family run for decades. The establishment itself is pure old-world class. Everything was perfect, the beds the BEST in Europe, as are the pillows! Breakfast in the courtyard is stunning. If we could live here and never go back to reality we'd be the happiest people on earth!"}
{"sentiment":-1.5,"text":"The people working at this hotel are very unfriendly and at times downright rude. I don't expect to be greeted with cheery, happy faces but I certainly didn't expect to be greeted with curt answers and people that seemed like checking me in was such a hassle. after my stay, I called to figure out a discrepancy in the credit card charges. The first time I called I was hung up while I was being transferred to the office. I called back immediately and did not get an apology or anything for the hang up. Then I was transferred to two other people before I got the person in charge. I finally got to the boss in charge who practically yelled at me over the phone. The loft at the hotel wasn't too bad but clearly not made for taller people (I am 6'0 and had to stoop down a bit whenever I was in the loft. This place did have free wifi, but you may have a lot of trouble if you have AT&T. My phone barely worked while I was in my room...I had to go out in the hallway. Needless to say I had no desire to stay at this place ever again."}
{"sentiment":1.5,"text":"... exactly what we hoped for. It was easy to find street parking (so we didn't need to pay the hotel parking rate). 3 of us stayed in a room with 2 queen beds very comfortably. The only thing was that there was construction going on right across the street that woke us up before 9am on a Monday morning."}
{"sentiment":1.5,"text":"I've stayed at this hotel twice, the first time with a group of girls for our friend's bachelorette party. The location was great, the staff was fine (though, admittedly, we were not that demanding of them), and the suite was huge. Also, we like the '50s/'60s-era feel and the fact that we weren't in another cookie-cutter chain. The location is also wonderful. I look forward to my next trip back to the Magic Castle."}
{"sentiment":-0.5,"text":"and I cannot turn on the heat!!! this place is really nice looking, but to food in the mini bar is stale and dusty...which pales in comparision to my freezing here! I cannot adjust the heater in my room. The staff seemed nice and the lobby is great, but unless you love the cold, do not stay here."}
{"sentiment":2.5,"text":"Most excellent stay, awesome staff, great location!! As a family and a tad nevous about visiting the big City, the Marriott Financial District was an excellent choice!!!! It offered a very quiet, very warm welcome each evening, away from the busy days of touring the city. We were met w/ candles and fresh lemonade in the lobby and staff to greet you, each evening. Great to sit in the bar, 85 West and relax with a drink.Across the street, and 3 blks ahead, you can walk the Battery Park Promanade and relax in a cafe along the waterfront and watch the sunset. (Also great for my husband to run along each morning! ) Excellent staff, all needs were met. And we were given a fabulous corner room on the 37th floor with views of Hudson River and WTC. Pool was nice, although a tad warm.Great advise from staff for local breakfast: George's, and not far to an excellent Tribeca Sunday breakfast :Bubby's. Dinner and a sunset along Promenade: Steamers and local deli across from WTC and next to a very moving, Tribute WTC9/11 Visitors center and NYFD Ladder 10 .Easy access to subway within 2 blocks, Trinity Station.Will definitely stay here again!!!"}
{"sentiment":2.5,"text":"Great Service I expect small rooms in NYC and these are typical of other hotels in the area. The staff was very friendly and quick to service our needs. We had (or caused) a power anomaly in our room they thought initially they could not fix until the next day. We were promptly given a new room...a wonderful upgrade to the top floor. We will stay here again without hesitation."}
{"sentiment":1.5,"text":"Fira Palace is located very near the Barcelona Olympic Park. 10 minutes walk to Metro. But be careful when taking the Metro, our friend almost got victimized by pick pocketters. Hotel is about 20 minutes taxi ride to La Rambla and Catalunya. A bit far from shopping area and other tourist spots and night life. Hotel room is big and clean and properly made up. Toilettries provided. Buffet breakfast is provided, but they don't change their menu. We stayed there a week, from Day 1 - 7 and have the same food. Free Internet at the hotel ground floor. Got good gym and spa."}
{"sentiment":0.5,"text":"We were booked into this hotel blindly through Hotwire, booking what was supposed to be a cent 4 star hotel cent 1/4 and a cent good value. cent 1/4 Our experience proved to be neither and we learned our lesson about booking a European hotel through Hotwire cent \" don cent cent t! The price we paid to Hotwire was the exact same price we could have booked it ourselves and Hotwire gave us the lowest category room (with no chance for upgrades since it was prepaid through an outside service). Also, the hotel scores 4 stars on some sites, but 3 stars on other sites. The 3 star rating is the most accurate. The location of this hotel is wonderful. Walk out of the train station, turn left and walk 2 minutes; no dragging luggage on vapporettos! As stated, we had been slammed into the lowest room category through Hotwire, but had phoned the hotel ourselves saying we would pay for an upgrade. They said they would see what they could do when we arrived. As it turned out, the hotel had room to sell us an upgrade, but checked us into an unmade room, and to make good on this faux pas, they comped our room upgrade and breakfast for our 3 night stay. Andrea, the front desk manager we dealt with, was first rate and even sent up a bottle of champagne to our new, room with a balcony overlooking the Grand Canal. Good end to the story. Venice is old and expensive, so you have to take that into consideration in any hotel. Our canal view room was very nice cent \" tall ceilings, lush drapes, excellent appointed bathroom original oils on the walls, and a nice big balcony. We did see a basic category room and it was small, low-ceiling, smelled of sewer gas, and was to the back. The breakfast bar (that they usually charge 18 Euros for) was not very good cent \" a coffee machine instead of anything fresh, scrambled eggs that were little grainy yellow curds, very stale bread and rolls, not first rate at all. There are plenty of places to grab fresh breakfast and coffee right next to the hotel (and less expensive that 18 Euros). Again, we felt that we lucked out in dealing with Andrea when we checked in. Later in our stay we phoned the front desk letting them know we had laundry that needed to be done; we also told the front desk on our way out. Upon returning that afternoon, we found that no one had picked up our laundry, and the maid had left our dirty laundry and filled-out laundry request sitting on top of our made-up bed. Not 4 star service and the front desk that day was mildly apologetic. Lessons learned cent \" great location, book it yourself directly through Boscolo Hotels and book the higher category canal view room, expect 3 star service and amenities, and you should be happy."}
{"sentiment":2.5,"text":"My husband, 2 children & myself stayed there the last week of July 2011. It was very busy in the dining room that morning, and the hotel had run out of fresh fruit. Our 6 year old has several food allergies and that was the only type of food the hotel served that would be okay for her. I went to the front desk to see if they could put more out, if they had it stocked. Ashley O. At the front desk went above and beyond the call of duty. She took it upon herself to track down a couple of apples for our daughter & delivered them to our room herself. If that wasn't enough, she took her break & personally went to the store to get a banana too. This meant the world to me & to my daughter, because of the lack of availability of safe food due to my daughter's allergies. Ashley O. took our situation seriously as soon as she realized how fatal the other foods in the hotel would have been for our daughter. I'm very impressed with her commitment to her job and appreciated so much that she followed through until a resolution was reached. The words \"Thank You\" just aren't enough so I hope this review will bring her positive recognition with her employer. Thanks again for wonderful service!!!"}
{"sentiment":-0.5,"text":"The Good: Location, location, location. Lovely small hotel overlooking the ocean. Staff we encountered were friendly and tried to be helpful. Rooms were well-appointed and bath amenties were of good quality. The Bad: FIRST ROOM had a used bar of soap in the shower and the AC did not work. Our room temp wouldn't go lower than 77 degrees. Returned mid-afternoon after housekeeping \"cleaned\" our room. The mirror had dried spatters on it (it wasn't dirty when we left the room) dirty glasses were replaced on the tray, and the iron and ironing board were left in the middle of the room (I put it in the corner when we left that morning). When I went to wash my hands I noticed that the \"clean\" hand towel was damp like someone dried their hands on it. Note: all towels were used by us and piled into the corner next to the tub. Went to use a robe and untied it only to find a long black hair inside the robe. This robe was not tied as neatly as the other one so I suspect housekeeping replaced a \"used\" robe on the hook. The Night Manager moved us to our SECOND ROOM because the AC was going to take a couple of days to fix. This room was the largest suite they had but we were told we could only stay for 1 night because it was booked the next day. Both balconies were very slippery like someone waxed the slate floor - wierd. This wasn't the case on our first room's balcony. My husband used the jacuzzi tub and the drain plug wouldn't come up so we had to pry it open with a knife. This huge and expensive room did not have a closet! There was 1 armoir with a rod but it was about 10 inches too short so our slacks and dresses. crumpled at the bottom. The manager seemed shocked at this revelation Our THIRD ROOM was mercifully free from any obvious issues but it was smaller than the room I originally booked but we were so tired of all the problems we just let it go. Kyla (sp?), the evening manager did everything she could to make-up for the myriad of problems and refunded (we paid in advance to get a special rate) a good portion of our payment. Her helpful attitude made an otherwise very disappointing and stressful stay a manageable one."}
{"sentiment":0.5,"text":"The hotel is OK for a 3 star hotel. The rooms are small, but it was no bother, we could get around easily enough. Decor is tired-looking, nothing special. The breakfast is good, not much variety, but it is enough to hold you until past lunch. The ladies working in the breakfast area are very nice and polite. Cannot say the same for the hotel reception desk staff. They seemed bored and indifferent. I really do not think we mattered very much to them. The location of this hotel is very nice, probably one of the best things about it. As mentioned before, it is very close to shopping, the metro, restaurants in the Monmarte area - it was very convenient."}
{"sentiment":1.5,"text":"Cheap, clean, nice breakfast, very small room, but clean. Shared bathroom ok, private bathroom no idea of how it looks like. Ideal location, right at the center of Sydney, making it very easy to visit the city, either by bus, or underground."}
{"sentiment":1.5,"text":"I liked this hotel very much. went for a business trip w/my husband and he attended a conference there. the service was very good and the setting was beautiful but it was very expensive. I'd consider returning if i was going to splurge, other wise there were many more reasonably priced hotels in the area."}
{"sentiment":-2.5,"text":"cent 3/41/4 mu ?.. showReview(19920055, 'full');"}
{"sentiment":0.5,"text":"I stayed here for five nights from 2 January. I had a twin room as a solo traveller on the third floor. The room was spacious and spotlessly clean when I arrived. The location was tops, right next to the main train station. My room looked right over the railway station yet I had no noise from it whatsoever. The noise I did have, and there was lots of it, were from other guests - noisy talking, tvs at all hours of the night and even on one night, a barking dog. The lobby was like a zoo - and for this reason I decided I did not want to eat breakfast here. On my first night I had four different people knocking or banging on my door looking for their friends. This was really annoying and I wondered what sort of place I was staying at. However, this did not happen on the other nights. The internet terminals in the lobby were 1 euro for 20 minutes. The railway station is absolutely huge and has all kinds of shops and restaurants. It is about an easy 20 minute walk to the Brandenburg Gate. After my first day of sightseeing I arrived back about 6pm to find the room not cleaned and then 5 minutes later the cleaners were knocking wanting to come in and do it then. I wasn't too impressed really at this time of the evening. Overall it was okay as far as the rooms go, except that they need to put a water glass in the bathroom - there was nothing to drink out of. Also I think that they could do with more staff working on the reception. As for the night noise problem I solved that by turning on my airconditioning up high and listened to that running instead of everything and everyone else. I would stay here again due to the location by the station and the price only."}
{"sentiment":2.5,"text":"Stayed 3 nights at this hotel whilst attending a conference at the convention centre. Despite the rather old appearance of the building, we were pleasantly surprised by the room interior, which was clean, modern and specious. We were upgraded to a room on the 30th floor so it was nice and quiet with a good view. Internet speed was a bit slow but quite functional. The air conditioner was a bit noisy but tolerable. The best thing is the hotel's location on Robson St close to trendy restaurants and boutiques. Although there were quite a few beggars on the street, I never felt threatened in any way. I think there were beggars on every street corner from Burkhart St intersection all the way to the hotel. Would recommend this hotel to anyone visiting Vancouver."}
{"sentiment":0.5,"text":"This hotel gives one a perfectly adequate place to stay in London. The room was spaceous with plenty of storage but the shower room was tiny and in need of refurbishment. Very small clean towels and fresh soap were put out daily and the room was always spotless. There were enough cups, saucers and glasses for a family of four. Sadly the one small window in the room looked out on the rooms across a minute passage. I loved the tiny potted tree used to give something green to look at. We ate at the Indian restaurant attached to the hotel and the food smelt wonderful even though it was a little sweet to our taste. The Continental breakfast included in the room rate had a variety of cereals, very diluted juices, two varieties of tinned fruit, one fresh fruit, toast brought to the table with tea, coffee and hot chocolate when requested. We did try the Full breakfast which was freshly cooked and excellent. Go down to breakfast early as the dining area fills up and then you have to wait. The staff were helpful about organising a taxi to the Airport. Gloucester Road Tube station is across the road. The Natural History and Science Museums are around the corner as is the Victoria and Albert Museum."}
{"sentiment":2.5,"text":"I love short and sweet. We stayed in a two bedroom and we had 4 people. Plenty of space and very clean. There is a really nice kitchen and a upright washer and dryer just right for vacation. (I got away with a backpack, 2 trunks, 2 shorts, and like 5 shirts). The pool was great and the fact that there is a Costco 10 minutes out was awesome. Having the kids would normally be pricey for lunch and breakfast so a quick trip to Costco on the way in made those meals super affordable. We ate dinner out all but two nights and those nights we cooked in. Also there are multiple BBQs on the grounds that are cleaned daily so you will have no problem using them. As for the staff.....great. Beach.....great.... I am getting wordy so in short great place, family frienduly and ooops fantastic luau."}
{"sentiment":2.5,"text":"we were family group of mostly adults and 2 teens. we took up a total of 24 \"room nights'. the staff are actually as a amazing as other reviews, so helpful and patient. the hotel was clean, comfortable, and cozy. the beds are really nice, and have good sheets. the rooms are bigger than most hotels. the location is so good for l.a.. you can walk to a million stores and restaurants, ( for l.a this is unusual ). i cannot say a bad word about this hotel. i would definatly go back."}
{"sentiment":0.5,"text":"Its in a good location. You dont need a car BUT the rooms look like a Victorian whore house. When I brought back someone to my room they made fun of me... which is kind of funny. The MAJOR plus is that you dont have to walk very far to get to your elevator and they do have those 42 inch plasmas. The people walking around are kind of trashy.. hey its called Bill's Gamblin Hall!"}
{"sentiment":2.5,"text":"We spent three nights here on our southern california road trip holiday it was a fantastic location, great staff and we had a great deal that included parking and breakfast each day. This is the second Omni we have stayed in and have had great experiences both times. We went to the baseball and it was great as it was so close and had it's own access bridge so we didn't have to deal with any of the crowds. It was easy access to bars and resturants in the Gas Lamp Quater, some hotels in the area seemed to be on streets that didn't look too safe at night so we were very happy with the location as we hadn't been there before and some of the hotels we considered seemed to be in some sketchy blocks. The conceirge gave us fantastic resturant recommendations every night. Would stay there again for sure."}
{"sentiment":-0.5,"text":"We were overall dissapointed with this hotel. Given the W name, we were hoping for a better quality experience. The rooms were very small but clean. One of the most annoying features was that the doors don't close softly, but make a horrible bang when closing. We were looking forward to sleeping in on a Sunday, and it was not at all conducive to this. The location is very nice though, and the staff very freindly."}
{"sentiment":1.5,"text":"Service overall is of high standard. Room service is fast with high quality food. Staff at concierge and reception is very friendly and efficient, and so is the phone operator (instant service) who seems to know everything and answered instantly on all questions that I asked. The breakfast buffet was good, without excesses in variety, but good enough though, and the service is outstanding. My room was comfortable, the curtains really close during day time allowing you a dark sleep, the bathroom is good and well equiped, the bedroom is very cleand and comfortable, the only problem being the outside traffic noise during the night, so you should request a quiet room. The gym is also high quality and free of charge."}
{"sentiment":2.5,"text":"What a great place this is! I have to say the staff was by far one of the friendliest we've experienced. The hotel is clean, trendy, the food is good, the pool is big, the grounds are beautiful....and it's directly across from Sea World. The trolley stops right out front, which is very convenient to get to I4 stops. The front desk and logistics staff desk personnel are so nice and helpful! The room we stayed in had 2 double beds and was enormous. Plenty of space. The lobby also has a nice gift shop and a Starbucks if you wanted something to grab and go. We were able to get from the hotel to anywhere we wanted to go in a matter of minutes, yet we were off the main drag. Quiet and relaxing. I didn't make it to the fitness center or the spa, but both seemed top notch."}
{"sentiment":2.5,"text":"Very nice resort experience My husband and I try to get to Hawaii at least once a year and we had not been to Oahu for awhile and decided to try the Hilton Hawaiian Village Resort. It is a huge sprawling complex of different towers that have (I'm told) around 3400 rooms. So this is not some little Mom Pop hotel. We were booked into the Rainbow tower with an oceanview with a king sized bed. However, the desk clerk told me when checking in that the room had a decent view but was overlooking all the construction going on and asked if we would mind moving to an ocean/Diamondhead view with double beds instead of a king sized bed. We agreed and were very happy. The view was awesome. We could see the ocean, Diamondhead, the beach, etc. This resort has numerous restaurants and shops all throughout the resort. Too many to name or attempt to name here. I looked at prices and felt many were high (of course everything is expensive in Hawaii) so we did not eat on property except for one morning we had breakfast in the New York Deli there. It was good and the portions huge. We did not finish there was so much food!!! I felt considering how much food was given the price was reasonable.There are many high end retail stores in the resort and also an ABC Store (for those of you not having been to Hawaii, these small stores are scattered throughout Hawaii and offer food, drink, medication, tee-shirts, souvenirs, etc at reasonable prices) which was very nice to have there. You can purchase your own beer, soda pop, candy, chips etc. So that was nice to have onsite. If one wanted to youwould never have to leave the resort as restaurants, shopping, swimming, the beach is all right there. There are several pools, bars, etc. scattered throughout the property. My husband and I are not ones to lie in the sun next to a swimming pool, but for those who want to do that, the pools looked clean and well maintained. Of course where ever there is a swimming pool, there are lots of kids. While I don't have small children, the resort seemed family friendly.They have a spa onsite and I went one evening and had a massage which was excellent. The spa was beautifully appointed and very relaxing. I recommend if you are staying there and have the time to work in a spa treatment. I think you will find it worth it.The staff at this resort were all very nice and helpful to my husband and I. We enjoyed our stay here very much and hope to go again. Again, the only thing I would caution against is if you want to go to Hawaii to get away from people, this would not be the place for you. It is a very busy, popular resort."}
{"sentiment":0.5,"text":"The room was dark hardly any lights, small window, lack of storage space. Bed comfy and bathroom ok but it was better when it was the Alladin. Reception was also dark and uninviting Food was good but the hotel was noisy music everwhere. Worse hotel I have stayed at in Vegas."}
{"sentiment":2.5,"text":"My family and I have stayed at other Disney resorts twice, and this was our the first time at the Grand Floridian. What a wonderful experience. We made reservations to stay in Sugar Loaf. We didn't love the room, so we were upgraded to the Main Bldg at no extra cost! The concierge staff in both buildings were extremely friendly and helpful. My son enjoyed riding the Monorail to Magic Kingdom almost as much as meeting Mickey!!!! Loved the Character Breakfast! Cant wait to go back again!"}
{"sentiment":2.5,"text":"My husband and I spent 2 nights that Hotel Fita in June 2010. The hotel is walking distance to the museums in a lovely area. The staff was gracious and helpful. The rooms were very clean! We enjoyed staying in the lower level with a window at the street level. Breakfast was delicious! Next time we travel through Amsterdam we will definitely return to this hotel!"}
{"sentiment":1.5,"text":"There are few hotels in Singapore that have family rooms that will take 2 adults and 2 children but this is one of them (connecting rooms in fact). The hotel is very charming with lovely wooden floors. The rooms are tiny but very clean. We only stayed for a few nights so the size of room did not matter - a two week stay might be a different matter! We arrived very early in the morning with our two small children who were jet lagged and we were offered breakfast whilst one of our rooms (just vacated) was made up very quickly for us (without our asking) so the children could take a nap. The staff were most friendly and very helpful and gave us helpful directions whenever we wanted to go anywhere. Nothing was too much trouble for them. Breakfast was fairly basic but fine (and included in the room price). The hotel is situated in Little India which is quite a fascinating neighbourhood - it is a great place to wander around and take photos. We ate at some excellent restaurants iin the neighbourhood, too. We hesitated about being in Little India but, as this was really the only hotel which was reasonably priced for the dates we were going, we went for it, and did not regret our choice (we were, I think, pleasantly surprised). I would definitely go back - for the same price on our way back through Singapore we stayed in a hotel on Robertsons Quay which was not nearly so nice. You have to pay a lot more along the different quays to get anything like this. Finally, there are a couple of underground stations not too far away so that you can get around the rest of the city without any difficulty (though not easy to find without the excellent directions of the staff!)."}
{"sentiment":2.5,"text":"We made plans for a last-minute trip to NYC to celebrate our anniversary, with little hope of finding a hotel for less than $500 a night. We couldn't have done any better if we had planned months in advance! If you are used to European-style hotels, you will have absolutely no problem with this hotel. Small lobby, elevator (only one) and rooms, but incredible location a half-block off Times Square. Best of all, even for a Saturday night stay in Christmas season, we paid less than $350. The room was very clean and well appointed, even had a large flat-screen TV. Our room (#800) faced the side of the adjacent building and was very quiet. The only noise we noticed was the constant slamming of the room door of one of our neighbors. There are only ten rooms per floor, so not much hall traffic. There are lots of restaurants in the area, and it is easy walking distance to theatre district, Rockefeller Center, Central Park and 5th Avenue. The closest subway stop is two blocks away. The hotel offers a basic continental breakfast which was fine for us. I recommend taking your food up to your room (use ice bucket tray from your room as no take-away trays available) as the dining area has only about 5 tables. The only complaints I have are matters of personal preference. The bath towels were scratchy and a bit thin, and the bed pillows too soft for my liking. The rooms are heated by radiators, which made our room a bit stuffy. You aren't supposed to open the windows, so the only venilation was using the fan on the A/C window unit, which was a bit loud. We plan to return to NYC often since it is very convenient for us to go from DC, and we will definitely stay here again!"}
{"sentiment":-1.5,"text":"This so called hotel was the worst hotel I have truly ever had the displeasure to stay in. The cost was cheapish but this room is worth 25 per night at most. The rooms were just designed to save the owner money . there was no blind in the room so any one could see into my window. the kitchenette my as well have been a sink. and the desk fan was screwed to the wall. More like a hotel in beirut than London stay away and make them maintain their very profitable business"}
{"sentiment":0.5,"text":"My wife and I stayed at the Chancellor for three nights in March 2004. The location of this hotel could not have been better for us, we put the hire car to bed and walked all over the city. The cable car stop was just right outside the front door (walk down to the truntable or you will never get on). The room was a little bit small but the walk in wardrobe helped with hiding the luggage. Breakfast was included in our deal and it got us of to a good start. Would I stay at the Chancellor again, yes I would."}
{"sentiment":2.5,"text":"The Polar Bar staff is the best in the country. Viktor and Zenee are the most knowledgeable bar tenders I have ever met, and make the best drinks. I look forward to seeing them everytime I come to Seattle."}
{"sentiment":1.5,"text":"We stayed at this Hotel to celebrate New Year 2011 in Istanbul. First view of the hotel is not \"WOW\" but once you enter the lobby things change. We had the option of the \"club lounge\" (which I advise to book because you get a lot of extra like seperate free bar at level 12 all day long) and seperate check in at level 12 (do not wait downstairs in the lobby!). Our room was not ready yet (this is not up to this level of hotel because it was already 3h in the afternoon...). The room was a \"partial Bosphorus view room\", not to big but rest ok, partial Bosphorus view, partial nothing view :), and smelled as a smoking room :(. This together with a rather noisy airconditioning system were the only bad points during our stay in Ritz Carlton. The rest was very good. Nice breakfast buffet, beautifull spa and one of the best (read: warm and friendly) hotel staff I have ever seen, from bell boy till manager. The Hotel has a good location also, in the middle of Istanbul ; right you go to the historical side and left is the good restaurant / bar side. So a little travel always but never a long travel. Go for it, ask a good room and use the Club lounge and you have a perfect stay!"}
{"sentiment":2.5,"text":"Coming from a Disney lover who has been there 12 times, and stayed in numerous places such as Contemporary, Wilderness Lodge, Boardwalk and Polynesian, Beach Club is hands down my favorite place. From the atmosphere and service to the room accommodations and dining, Beach Club has it all. The Cape May Cafe is one of the top buffet restaurants in all of Disney, offering a wide variety of fine foods to mac' n' cheese. There's something for everyone. Recently adding crab legs to the buffet only made it that much better too. Being just a short walk from the Boardwalk area, it opens up many doors for nightlife. Jelly Rolls and the ESPN Zone offer a place to go and have a drink at night, while watching your favorite hometown team. Mine was the Phillies and the server was able to put them on numerous tvs for my family and I. The pool, while it may be crowded during the summer season, still offers one of the best atmospheres a Disney resort pool has to offer. The unique sand floor is a neat feature that sets the Beach Club apart from other pools. The Beach Clubs proximity to EPCOT, just a short walk, and Hollywood Studios, a longer walk or a short boat ride, is so convenient. With the boats running till after the parks close, its advantageous to plan to get there accordingly and in a timely fashion so you don't miss them. Overall, if you're a Disney first timer, there's no better place to stay then Disney's Beach Club Resort."}
{"sentiment":1.5,"text":"Wife and I stayed at Paris, first time, June 1 - 5. Also my first time in Vegas. We arrived at the hotel around 11:00 pm and checkin was very smooth. As we had prepaid via an Allegiant Air package clerk advised us we didn't have to leave a credit card impression, our choice. We were upgraded from a regular deluxe room to a \"red room\" on 28th floor. From touchdown at airport to entering our room took 40 minutes. We ate breakfast and dinner a couple times at Cafe Ile St Louis, creperie for breakfast a couple of mornings at La Creperie and Mon Ami Gabi for dinner one evening. Certainly not inexpensive for breakfast as eggs benedict and coffee for two plus tax and tip ran $40. Crepes and coffee for 2 including tax $26. Cafe Ile St Louis had a great dinner special of filet mignon Oscar, about 6 oz of meat, veggies and roasted potatoes for $12.99. Waitress who served us our first dinner there remembered us two nights later, even our names. The night we ate at Mon Ami Gami they were featuring chateneuf du pape for $40 rather than their usual $90. Of course we ordered a bottle. Pool was ok, water around low 70's. Got a 12 oz plastic glass gin and tonic at the pool bar - $12. Felt that was a bit of a rip-off. Walked, walked and walked. Didn't do any gambling, wife blew $40 on slots in about 10 minutes, nor did we take in any shows. Next time we'll do that. Overall, it was a good experience and we'd go back although I'd like to try some of the other hotels like Mirage, Belagio,Venetian, Pallazo but would need more $."}
{"sentiment":2.5,"text":"I have just returned from a great stay...I am a travel Agent so have stayed in many good hotels , two other big hotels in Vegas but I must say this was a \"real home from home feel\" . Great rooms , great Staff ,lovely pool area to relax right upto 11pm (great after a hard day shopping , gambling or just taking in the amazing sights of this great city. Vegas is the one place you need to see in your life time and this is a great hotel to see it from.....Go Enjoy"}
{"sentiment":-1.5,"text":"The Cartwight is an absolute disaster paper thin wallssour milk at breakfastparking a block awaytiny roomsAfter lying awake for 3 hours, I finally went to Walgreen's at midnight and bought ear plugs and a fan to drown out the noise from the street. An absolute disaster."}
{"sentiment":2.5,"text":"The location, rooms, service and food are great. Couldn't find any drawback at all. Highly recommended."}
{"sentiment":2.5,"text":"Beautiful Hotel This was a beautiful hotel, The balcony was like a deck, just absolutely BEAUTIFUL. Good location. Very pricey, but worth it if you want to pamper yourself. Bedding was exceptional, bathroom/products were spa quality. the staff a little up tight. But definately the nicest hotel I have stayed in in NYC. You should stay here at least once."}
{"sentiment":1.5,"text":"We have just returned from another trip to Rome (our 7th!), we love the city and we know it well. We have stayed in various hotels - but we were happy to return to it. Our choices are made very much by price and also by using these reviews, so we're aware of the importance of being honest and impartial. This hotel was excellent value for money. The service afforded by all staff in this hotel, was by far of a level one would expect from a hotel costing far more, yet it was so personal and in no way was it contrived. We had booked a standard double, but on checking in we were surprised to be offerred a free upgrade to a superior room, situated in a new area of the building. This is an annex, and, although we thought it a bit odd, initially, that we had to go out of the main hotel and two doors down, this feeling left us immediately, when we were taken into a beautiful bright room, spotlessly clean, and although overlooking the road called Via Boncompagni - which is the fairly busy road leading onto the Via Veneto, you could barely hear a thing - being quite high up, but also due to the quality of the window glass. Breakfast was taken in the main hotel on the 7th floor in a roof terrace conservatory - affording amazing views over the city - even as far as the Vatican on the clearer day. A substantial spread was offerred the usual continental style - fresh rolls, meats, cheese, jams, cake, etc, and there were endless fresh cappucino's and espressos made to order. Having made our own way to the hotel by train and taxi from the airport, we discovered that it would have been cheaper to let the hotel organise our transfer. The gentleman on the desk (Gianni) ordered us a taxi which arrived ten minutes later and was sure to remind us to check the fixed price before travelling and also ensured we knew the name of the firm providing the taxi, thus ensuring that his clients were correctly taken care of. It's little things like this that stay in your mind. We will definately use this hotel again, next year when we make our annual trip. Thank you to all the staff who made it so comfortable and pleasant."}
{"sentiment":1.5,"text":"We spent eight nights in this hotel and it was a good place to stay. Friendly staff, clean rooms, nice little swimming pool, ok breakfast, good beds and even a good sleeper in livingroom (which is not very common, I have noticed...)"}
{"sentiment":1.5,"text":"A really nice hotel perfectly located for visiting Little India. The rooms were adequate in size. It was clean and comfortable hotel just across the road from the Tekka mall where you can get great food at bargain prices - there are lots of little stalls and the food is really great - you can get a large plate of chicken bryani for about $S 4.00"}
{"sentiment":0.5,"text":"The hotel was very clean. The room we had was small, but adequate with a private bathroom. The room had a TV, but the reception was horrible. It also has a mini fridge with a minibar in it. (You could watch a station for about 30 seconds before losing it). Noise carries easily from outiside and from the halls. The front desk staff was nice and helpful (and spoke English well). The breakfast consisted of yogurt, juice (orange, pineapple), cereal, fruit and bread. The location is fairly close to Termini and close to the Metro stop Castro Pretorio, but we just walked from Termini a lot since it was so close. We would stay in the hotel again for the service and actual hotel, but I think we would choose a different location next time. The area around Termini is a little shady, especially to be walking around at night, but immediately around the hotel it is okay."}
{"sentiment":1.5,"text":"My Husband and our two children recently stayed at the westin prince hotel. The hotel is absolutely gorgeous. The lobby is very spacious and clean. My family and I we able to enjoy the pool and tennis courts during our stay, which is great that we didn't have to go far to enjoy the outdoors. I found the rooms to be very clean and the beds to be amazing...the best sleep I have ever had away from home!!!! I strongly suggest this hotel if you are looking for something away from the crazy downtown atmosphere. It is surrounded by beautiful greenery and is close to a variety of restaurants. This hotel made our family getaway very memorable, we will surely be back to visit again!"}
{"sentiment":1.5,"text":"This is a large resort, so don't compare it to B&B's or boutique hotels. For such a large property it is relatively compact, the staff is well trained, and the service is very good. Enjoyed the restaurants, and the location made it easy to visit other places. We had a small staff retreat and the meeting rooms were great."}
{"sentiment":1.5,"text":"We had a problem upon check-in -- our AC unit was dead. We waited about two hours for the repairs to take place (and were afraid to unpack, for fear we'd have to eventually move to another room). Long story short, they took care of the problem after a few phone calls and comped us for breakfast for two for the rest of our stay -- five nights! That kind of attention will keep us coming back. Pros: Convenient, easy-to-access location; exceptionally cordial staff; nice rooms with a new fridge and microwave; nice pool; free wi-fi; free parking; free daily bottle of water and USA Today. Negatives: (1) Very strange layout of the hotel. There is an average-looking lobby and several long, very wide, very dated-looking (almost industrial-looking) hallways where the rooms are located. None of the hallways is marked, so you have no idea where your room is. (2) Ridiculously small \"fitness center.\" Why bother? Maybe both of these problems will be eliminated with the ongoing renovation. If so, this will be a very nice property and a good value. Overall, we would definitely stay here again."}
{"sentiment":2.5,"text":"I liked the BEST WESTERN ANTEA PALACE HOTEL very much, because it was pretty comfortable, clean and nice there. Especially i enjoyed the delicious breakfast, which contains different arts of bread, fruits, corn flakes, vegetables, sweats and etc. Sometimes i was using the fitnesscenter of the hotel in order to stay fit, it was quite good. The staff of the hotel was very helpful, friendly and kind. Moreover the Hotel is located 10 min. from the citycenter and from the beautiful seesights of Istanbul. Generally i am glad that i have been to Istanbul and have stayed at this hotel. Therefore i recommend highly o everybody , who wants to enjoy their time in Turkey to chose this hotel! You will be satisfied for sure. Best regards, Elena"}
{"sentiment":1.5,"text":"Our family group of 12 stayed in the Palmer House over the weekend of June 26th, and we were mostly very pleased with our stay. They did mess up our request for adjoining rooms, and put one room on a whole different floor than the rest, but other than that I have no complaints. The rooms are small, but clean and the beds are very comfortable. The service was great, everyone we dealt with was very friendly. Loved the gorgeous lobby ceiling. We had lunch at the hotel restaurant, and the sandwiches were excellent. The drinks served in the lobby are good but a little pricey - $11.00 for an amaretto sour. But the service was good, and it was worth it for the ambiance. All in all, a nice stay and a nice hotel."}
{"sentiment":1.5,"text":"What do I expect from a 5 star European hotel? - expensive everything. 16EUR for a sun lounger mattress at the pool. No free internet in the rooms & 28 EUR for a burger. Seriously. For a burger. We also ate at 'La Pergola' restaurant for dinner, but we knew what the cost of this would be - and it was fantastic. - beautiful room. Our room had a view of the city and it was gorgeous. Clean, comfortable & had an 'old yet new' feeling to it if you know what I mean. Something could be done about the sound-proofness of the rooms, however. We overheard a live sex show on our first night. - Extensive breakfast. American style - everything and anything. Eggs, bacon, sausage, potatoes, white rice, sparking wine, lots of pastries, lots of everything - A lot of North Americans. The hotel was packed. - Snooty service. As my husband said, the concierge 'didn't pretend enough that he was happy to serve me'. One thing that we saw and didn't expect, was the crappiness of the VIP lounge (where they serve free drinks/food for Hilton gold reward members). Having just spent time at the Hilton in Athens - where the lounge is gorgeous and has an amazing selection of food and drinks and VIEW) - we were taken aback with the room at this hotel. Absolutely no view, florescent lighting, crap selection of food and you only get 15 minutes of free internet in this little cubby hole at the back. It felt like a teacher's lounge in an outdated high school. Would I recommend this hotel? Yes. But just know what to expect :)"}
{"sentiment":0.5,"text":"We just got back from our vacation at the Flamingo Motel. We stayed in a suite room (a living room and seperate bedroom-see virtual tour), which I highly recommend for a larger family (6 of us, 2 adults 4 kids). It is a little more expensive, but when I think of the alternative room - we would not have survived the 5 days I don't think. The only downside to the suite room was that it didn't have a full kitchen (stove and large fridge). The Flamingo is not the Ritz here - it is a basic place to lay your head and we had no issues whatsoever with service or anything there. The suite had a microwave, smaller fridge, toaster and coffee pot, but bring your own coffee and condiments (I put mine in a ziplock with the measuring cup). We had an ocean view, however the motel is not beach front, so no seeing the sunrise from here. Still....could walk the 100 feet to the beach and see it and also sit on the private balcony and listen & watch the waves crashing in. The motel was quiet through and through. The maid came and changed the trash everyday and left clean bath and kitchen towels for us and did any cleanup that was necessary (ie, rinsing the tub). The only thing I wish this motel had was a continental breakfast. It's hard to find one nearby though that has \"everything\" you want. I highly recommend it - did not feel it was dirty as some claim on here. No problems with water pressure as other people state and the pools were clean and useable. I've already reserved the same room for next year and will put the deposit on it in January. One other recommendation - Higgins, which sits catty-corner to the motel has GREAT food so be sure to check them out if you want an all you can eat seafood dinner. Runs about 30.00 pp for a meal but is well worth it."}
{"sentiment":2.5,"text":"The Liberty Hotel is simply amazing! The room was ultra comfortable with an oversized ultra modern bathroom and a bathtub that was sparkling clean. We had a spectacular view of Boston from our room. The workout center had great equipment and was well-stocked with clean towels, fruit, and water. The staff was also extraordinary. When we arrived to find a handwritten card and a bottle of complimentary wine in our room to celebrate our honeymoon, room service came up immediately and replaced it with non-alcoholic champagne at my non-drinking husband's request. Concierge tirelessly answered our constant barrage of questions. Housekeeping was discreet and thorough. The hotel is centrally located which made everything from shopping on Newbury Street to hopping the T to get to Fenway (the T station is right across from the hotel) easily accessible. Contrary to the experience reported in a previous review, when we were running late to the airport, the Liberty gave us complimentary use of the hotel car to get to Logan; the driver Chip was one of the nicest people we met in Boston. Noise was also not an issue for us, but we did stay during the week, not on a weekend. Our one slight issue was that because we did not have a laptop to take advantage of free Internet, there was no complimentary computer on which to connect to the Internet. The computers in the Liberty cent cent s business center were excessively priced. Despite that minor issue we will definitely go back to the Liberty."}
{"sentiment":2.5,"text":"Went to the Riu Yacatan for my husbands 50th (but we are young 50s!!) it was 'excellente'. People were lovely and could not do enough. The entertainment (not usually our thing) was as good as you could get anywhere. Loved the hotel - we checked out some of the more expensive glitzy hotels but felt we could have been anywhere. Whereas the Riu Yacaton felt 'Mexican' No complaints regarding the food - good choice and taking breakfast on the veranda watching the monkeys takes some beating. Room was good and clean and we watched iguanas from our balcony Weather - it did rain at lot but it did not deter from our holiday (not like rain at home) and still went home with a tan Xcerat was well worth the money - felt like pure luxury and hubby liked the large Corona - its was really large!! Chitinitza - got to go there but preferred Tulum as less developed and view wonderful Did not like Cancun but Coco Bongo club is a must Top tip buy the mozzi repelant there (think it was called 'OFF' ) as the one we took did not really work Deffinately recommend the holiday - probably the best holiday we ever had and we have travelled quite a bit"}
{"sentiment":1.5,"text":"treasure island - las vegas the room was lovely and the bed was so comfortable, it was clean and tidy. we stayed for 2 weeks and by the end the show and fireworks were a pain when we were trying to sleep. ensure you get into vip viewing to watch the show at the beginning. at check in we had to wait for our room which was a pain. the hotels gets very busy and the pool is full at the weekends. we liked this hotel and would stay again."}
{"sentiment":2.5,"text":"Booked a saturday night stay via Hotwire. Fast service, very friendly staff. Quickly got us a vase for flowers. Seamless check-in/check-out and valet. Great workout room open 24/7. Very walkable to everything downtown - great location. Fantastic experience. I stayed at the W a week later - Hyatt was nicer, more well-staffed and friendly, and a better room for the Hotwire price as well. Would recommend this highly to anyone."}
{"sentiment":-1.5,"text":"After the hotel was fully booked and confirmed, we arrived and they forced us to pay an additional MANDATORY $15 (plus tax) a day charge for nonsense like using the pool, newspaper in the room, and useless stuff that are automatically included with every other hotel. You have no option to decline this fee, and I think It's absolutely ridiculous. Then, they claim to be \"steps away from the strip\", but they're more like a 20 minute walk away from the strip. Also, ALL of their rooms have only ONE bed and an uncomfortable pullout bed. Lastly, we had a very loud and constant whistling noise in our room, as if the windows were leaking wind noise. Overall, considering that it was supposed to be 5 star resort, I think it sucked REAL REAL REAL bad."}
{"sentiment":1.5,"text":"Nice clean hotel I spent 8 days at the Pacific Beach Hotel and found it quite nice. They originally set me up for an ocean view room, but it was a smoking room, so I opted for a partial view non-smoking room. The partial view room is nice, housekeeping was great and aside from occasional loud teenagers the hotel was quiet. I wouldn't recommend the Oceanarium restaurant - the $30 dinner buffet was not worth it."}
{"sentiment":0.5,"text":"Hello Folks, Not much to complain about w this middle of the road hotel, found the location to be very nice for early morning walks, close proximity to flower market...the staff are ok nothing to write home about, taxi fare from here to Central HK about $72 which is cheap....our room was fair size about 9 X 14, bathroom is not big enough for two people...room service very efficient in making room up w fresh towels, fridge in room, flat screen TV had terrible english language channels, news all the time...baaa and no movies the whole week, oh well, would i stay at this hotel again...probably not...buy if you're on a budget this hotel is ok."}
{"sentiment":2.5,"text":"My husband and I just stayed here for 3 nights and it was wonderful! The room was clean, the bed was comfortable, the staff extremely helpful, and the location can't be beat! I recommend this hotel to anyone."}
{"sentiment":2.5,"text":"It was perfect for our business meeting - the management and staff were extremely accommodating - specifically, I'd like thank Ted, Rachel, Shelby, Terrence, Jessica and Hakeem for their excellent customer service. Hakeem went above and beyond by finding a box for some meeting items I could not carry in my suitcase and personally taking the box to the FedEx office to mail - in the POURING rain! Everyone in our group enjoyed themselves - the fact that it rained the entire time did not keep us from enjoying the good food at Meli American Bistro and Adela. Both places are right at the hotel so we didn't have to step a foot outside the building!"}
{"sentiment":-0.5,"text":"Staff Not Helpful showReview(1132073, 'full');"}
{"sentiment":2.5,"text":"Lovely rooms Ultra helpful reception staff Great location Spotless clean. We stayed for a few nights with 2 young children and found it ideal. We had two rooms, one at the front, small with lovely views and one at the back , dark but very quiet at night. Toilets were modern and very clean. We walked to Lux gardens, Isle St Louis, jardin du plants etc so location is excellent."}
{"sentiment":1.5,"text":"First time that I had bid on priceline but paid 119 for a 240 hotel room. The hotel is on Guidecca which made a pleasant change from the tourist hotspots of St.Marks where we have stayed 3 times before. The hotel has a shuttle boat. Hotel big, rooms very nicely furnished with plenty of room but expensive to eat and drink there. Fantastic views over venice from the rooftop pool and bar. Not to be missed."}
{"sentiment":2.5,"text":"We were planning a trip to New Orleans and came across a really great deal to stay in a 4 star hotel in New Orleans for $79 a night. We were very leary of the deal and tried to read every review we could find to make sure that this was the place that we should stay at. After all the price was the best we could find. Well we were so pleased that we did go and stay there. We have stayed at most of the major chain hotels over the years and there have certainly been some beautiful places that we have stayed. None have compared with the hospitality that we experienced at Le Pavillon Hotel in New Orleans.EVERY SINGLE EMPLOYEE was there to make our stay just wonderful. There pool is very small but very clean and the restaurant was very beautiful and the food was top notch and really priced well. The service was absolutely great and you felt like royalty. I would highly recommend this hotel and we are looking forward to the next time we can go there again."}
{"sentiment":2.5,"text":"The Sultan's Royal Hotel, where I stayed for 7 nights in April 2012, is situated in a quiet street in the heart of Sultanahmet, within a few minutes' walk of numerous restaurants and, in order of proximity, the Arasta Bazaar, Blue Mosque, Aya Sofia, Cistern and Topkapi Palace. My single room there was of a decent size, quiet and comfortable, with a good firm bed and en-suite bathroom. It was kept clean at all times by the hotel's friendly but inconspicuous cleaning staff and contained a TV, safe deposit box, mini-bar and coffee and tea-making facilities. The free wifi was both entirely reliable and fast. A buffet breakfast with a good selection of a few hot and many cold options was served downstairs in an attractive breakfast room. However, what really makes this hotel is its exceptional customer service. Right from the outset, when I received a warm welcome, cup of tea and informative orientation chat on arrival, nothing was too much trouble for Ersin on the reception desk. Every morning, he was full of suggestions of places to visit, good locations for photography and photographic tips. Throughout my stay at the Sultan's Royal Hotel, I had the impression that all of the other guests staying there were very satisfied with the hotel. It is, therefore, without hesitation that I would recommend the Sultan's Royal Hotel. Not a negative but perhaps worth pointing out: the free airport transfer only applies if you book directly with the hotel and not through a 3rd-party website such as Expedia."}
{"sentiment":2.5,"text":"We have been going to Lilleys Landing for at least 15 years now and will continue to go there. They are great people to work with and have great facilties. Fishing is great, rooms are clean and prices are very reasonable."}
{"sentiment":-1.5,"text":"Like many, the hotel seemed nice with all the cool pictures, but it's very far from being nice. Room are small, it's just clean enough, it seems cigarette everywhere in the hotel, rooms are very noisy, it's dark everywhere. When I arrived by room's window was broken and open and the room temperature was very cold. After multiple calls and visits at the front desk, 3 hours later my room wasn't fixed and they ended up giving me a new room... so much for the \"deluxe room\" upgrade which was the same room I had with a couple extra feet. Anyway, this hotel is bad, don't be tempted by the cool pictures."}
{"sentiment":0.5,"text":"Let me begin by stating that the location is great for access to Times Square, great restaurants and theatre district. Cannot choose a better home base. If you want anything in a room, forget this place. Long check in, A/C didn't work, rooms that were so small we could hardly find a place to drop the luggage. That's NYC on an average budget, I guess."}
{"sentiment":2.5,"text":"Staff friendly, spoke English happily, and so helpful with maps/info. Place to keep luggage till 3pm check in. Room spacious and very clean. Some complain of noise, but it did not bother us. 10 min walk to hop on hop off bus. Felt safe, loved the views from pool area and rooftop. Truly a marvelous stay!"}
{"sentiment":0.5,"text":"Looked like the reason why we got the rooms for cheap (sale) was that the rooms were in the older part of Planet Hollywood. I've stayed at the Aria, Bally, Ceasars and Venetian and by far, the location for Planet Hollywood is great for travellers. The hotel room itself was disappointing. The cabinet doors on our TV stand was either dented or missing (yep a whole cabinet door was). A drink was found under our bed and our toiletries (we stayed 3 nights) were not replenished. For a higher rank hotel, it was disappointing to find. The TV was still a tube and there was nowhere to put our clothes or make up (had to do it in the bathroom only!). WIth 3 girls, it was tough getting ready. The Front Desk and Room Service were great (love the service) - and the Room Service food was not too too bad! Expensive but it's Vegas! We paid $115 per night so I can't complain too much!! The Gallery Nightclub was super awesome the Wednesday Night we were there, great music, great crowd!"}
{"sentiment":2.5,"text":"My husband and I run two companies and we are also parents of three girls, we really needed to get away from our hectic routine. We had a great time, we went hicking, to the pool and all the wonderful surroundings. The staff is very nice, the rooms are clean. We didn't want to leave. We will be back soon to unwind and relax."}
{"sentiment":0.5,"text":"Beautiful! I recommend the Paladium! A friend and I went to Paladium the first week in March, 2004. When we arrived, our room wasn't ready so we went for lunch, which was not that great. Lesson learned: go to the buffets when the food is fresh...not just before closing time! We got completely lost getting around the MASSIVE resort, and unfortunately, the map/legend you see around the resort has no You are here dot, so it leaves you a little confused. But we were on vacation, so we thought of it all as an adventure...after all, how bad could it be when you are lost and come upon pool after pool after pool and truly beautiful flora and grounds everywhere! By the end of the week we weren't getting lost that often, and just made a game of trying to figure out the best way to get from A to B. After a few hours, we were given our room key and made it there in one piece, and just chilled by a pool with a book.Our room was fine. Ground level, no bugs. The walls are VERY thin so we could clearly hear the conversations and goings on next door! We had a persistent little leak in the bathroom for the entire trip, and ended up drawing a picture to get it fixed...it never really did get fixed, but it wasn't so bad...just annoying. It didn't mess anything up, we just had to keep getting them to bring us a few extra towels. The housekeeping staff put flowers in your room when they clean...it was all very nice.The pools are stunning! It took us the entire week before we actually found the 4th pool, but they are all just so amazing! The only negative with the pools was that you had to wake up early to put your towel out, as is the case at most resorts. I don't sleep in much, so it wasn't a big deal for me.There are lots of europeans at this resort. I speak french, so I didn't mind that at the pool we sat at most days everyone was speaking french, but I was not prepared for the amount of topless sunbathers. It didn't bother me...just took some getting used to. Mostly Germans and French, then Canadians (mix of Ontario/Quebec/Vancouver) and some Americans, but not many. The crowd was not wild and crazy, very tame...if there were more Americans then that would have changed the vibe of the trip.I went to the beach on one afternoon and walked for hours! It is simply spectacular! Blue skies, blue ocean, fairly swimmer friendly, and white fine sand. I walked and walked and walked...make sure to wear sunscreen! There were no vendors, and I got to see lots of resorts and again was very happy with the one I was staying at! It was breathtaking.The food is ok...it's buffet for breakfast and lunch...don't eat too much of the veggies and you'll be fine. I'm not a big meat eater, so I had lots of pasta or fish or french fries (bye bye low carb diet!) but the food was fine. There was actually a pretty impressive variety. Keep in mind: this is an all inclusive resort, there are 3 resorts all together and they are trying to feed 1500 people...you are not at your fancy neighbourhood gourmet steakhouse...be realistic! The a la carte restaurants (we went to 2 of them) were good...we LOVED the texmex place and actually got to go twice. Make your reservation the first day you get there as they fill up quickly (unless you like eating at 9:30 pm!) Actually, if you eat too early, you will fall asleep before anything starts in the evening!The nighttime entertainment (we saw 2 shows) was so much more than I thought it would be! There were shows on several stages throughout the complex, we stayed at the Paladium stage mostly. On our last night (Sat pm) the dance show (pop music) was just so great...I was pretty impressed. Not what I thought it would be! I was expecting run of the mill staff entertaining us...this was pretty good...they were very talented! We never made it to the disco, but one night we heard it. The casino is unimpressive...small...but if you must gamble then they will take your money! There is not a ton to do at night, and I was with a friend (not a boyfriend) and we weren't looking for action, so I was not unhappy about this! I needed to rest for a week and Paladium allowed me to relax in the beautiful surroundings for 7 whole days. No complaints!!!"}
{"sentiment":2.5,"text":"A wonderful stay at the Conrad with first class service. The rooms are modern and spacious the swimming pool is large and also very warm. The Executive Lounge is first class with lovely canapes and nibbles for afternoon tea and evening cocktails. The drinks selection is also very good with good wine, beers, champagne and cocktails. Albert who worked in the Exec Lounge when we their provided fantastic service and was so helpful and friendly. The hotel is also very close th the Suntec shopping mall and other restaurants and bars. You wont be dissapointed with the Conrad."}
{"sentiment":1.5,"text":"Pretty much what one expects from a full-service Hilton. We stayed Easter weekend so it was pretty quiet at this business-travel-oriented hotel. Nice area in the San Fernando Valley yet still reasonably accessible to downtown LA. Only drawback encountered: the room ran out of hot water on Monday morning."}
{"sentiment":2.5,"text":"Maybe I'm just a little bias since Disney is one of our favorite places to go, but there really is something different when getting to the Disney hotels. This being on 3rd trip in 5 years, and falling on our 15th Anniversary we splurged and decided to step up and stay in the park. It was well worth it. Room was a nice size, slept 5 comfortably. Pluses were a mini fridge, always great with 3 kids. A nice upgrade at check in to a pool view with a balcony. The pool is awesome, actually has a sand bottom, a great water slide and goes on forever as it is shared with the adjoining Yacht Club Resort. Good frozen drinks pool side with nice bartenders. Convenience can't be beat, especially to Epcot and MGM parks. Short 5 minute walk to Epcot and boat ride to MGM. The buffet at the Cape May Restaurant was good for dinner but a little pricey as most eating establishments there are. The hotel has all the amenities wanted and the staff friendly and accomodating. The one negative,housekeeping wasn't up to par to the rest of the hotel. Always shorted on the amount of towels, saw some garbage receptacles over flowing near the elevators stuff our family has not seen in other 4 star hotels that we have stayed in. But these are only minor complaints, I give the place a major thumbs up. We will never stay outside the park again."}
{"sentiment":2.5,"text":"We held a meeting at the Tropica the week of March 19th. The catered lunches were amazing for banquet food & probably the best meeting catering we've had in years. Kudos to the banquet chef! Hotel Lobby - very bright & airy, a little heavy on the coconut smell as you enter. The casino area is not large & seems a bit too bright, especially in the evenings. The hotel rooms are all newly redone, very clean, the bed is EXTREMELY comfortable. Shower heads in most of the Club rooms are too low. Depending on how tall you are can be pretty uncomfortable to wash your hair. The location is great - at the end of the strip near the airport, however there is soooo much within a short walk - MGM, Luxor, Excalibur, NY, so no lack of things to do in the area. Another 10 minute walk & you're at Bellagio, Bally's, Caesar's Palace. This is not the hip hot place to be & be seen, however the warmer pool season may be completely different as the pool area is quite large & very nice. The staff is extremely service oriented & goes out of there way to help you. One of our meeting attendees had a slight problem with the overnight manager, but this was not a reflection of 99% of the rest of the staff. Overall, I would definitely stay here again. It's a classic, but all new property, the price is right the staff is great, the food is great. Look forward to coming back next year."}
{"sentiment":2.5,"text":"We stayed 4 nights B&B prior to a cruise. This hotel is well placed for the central sights and right by a metro station to get to the others. Our room faced the cut through between the two major streets (i.e. the front of the hotel) and we heard little noise apart from (faintly) the metro below (we called it Las Rumblas!) Front desk friendly and efficient and gave us some good restuarant reservations. We also found that if you go north, away from the tourist area, prices are quite a bit lower, e.g the Canela in C. Aribau - very good but weird English menu translation! Our room was clean, comfortable and stylish. Breakfast a good choice of hot & cold items. This hotel is handy for the Aerobus (10% of a taxi) that drops off from the airport in nearby Pl Universitat, but beware that for some mad reason it wont pick up there - you have to drag your stuff to Pl Catalunya. When we got back from the cruise the hotel were happy to mind our bags for a day until our evening flight."}
{"sentiment":1.5,"text":"Very good hotel. Comfortable, clean and cosy rooms Excelent service. Very nice staff"}
{"sentiment":2.5,"text":"From the moment we stepped into the trendy, warm and cosy lobby/reception area, to the minute we checked out, we could find no fault with this hotel. All the staff are extremely customer oriented and knowledgeable about tourist stuff and restaurants etc, with special kudos to Darren, the Scottish front-desk manager. Nicely furnished rooms, with comfortable beds, spacious spa-like bathroom with Aveda toiletries - plus coffee maker, iron and ironing board and free internet - added to the comfort level of our stay. Our room was on the 11th floor, with sweeping views over the city and the bay in the distance. While there, we attended the \"canine cocktail\" on Tuesday night at the 9th floor bar. Pooches and their owners enjoyed the outdoor area, with fire-pits and heaters and city views. They decorated the lobby/reception/bar area for Xmas and this added another pleasing dimension.......our five nights there went too fast! Thanks to all the staff who contributed to our pleasant, enjoyable stay in San Diego."}
{"sentiment":-1.5,"text":"We made the mistake of booking online. Got there, found food in the freezer, not frozen due to cheap fridge and neglect, drug residue, sticky spilled alchohol, full trash cans, MOLDY curtains, sticky floors, curbside matresses (Holiday Inn express's) used sheets. Do you need to hear anymore?????? Left the room and the manager would'nd give a refund. Really? Take better care of your rooms and your customers Sea Cove!!!!!"}
{"sentiment":2.5,"text":"To celebrate 25 years of marriage, my wife and I spent 4 days at the Hotel D'Albe. We selected this hotel after reading reviews on Trip Adviser. We were not dissappointed. The hotel is in a fantastic location right in the middle of the Latin Quater. The hotel is very clean and modern and the staff very courteous and helpful. The only downfall as mentioned in other reviews is the price of the breakfast (13 euro each). We and from what I observed, many others, chose to have breakfast next door at 4 euro each. We enjoyed our stay so much that we plan to bring our children next year. Before we left we asked to see the family rooms which were superb. We will be back next year. Thank you D'Able for a memorable stay."}
{"sentiment":2.5,"text":"Stay in floors 10-20! showReview(1072610, 'full');"}
{"sentiment":2.5,"text":"We usually stay across the strip at the MGM, but for this trip we stayed 6 nights at the Monte Carlo. Other than the hard pillows we really like the Monte Carlo and will stay there again. It is conveniently located near the south end and easy walking distance to the center strip. The free tram takes you up to the Bellagio in no time. The casino is decent sized; however, we mostly played blackjack next door at New York New York."}
{"sentiment":-0.5,"text":"Location is the main sales point. Internet - daily extra charge. The restaurant is overpriced and the service is poor. The rooms are adequate, but sterile and generic. On the plus side you may have a great view of the Chicago skyline and the lake. If you don't have a view from your room, the fitness center on the top floor does."}
{"sentiment":2.5,"text":"Just got back from a 10 day trip to Maui with my wife and 15 yr old daughter. We spent 5 nights at the Prince and 4 nights in Ka'anipali at the Maui Westin. Being our first time to Hawaii and to Maui we wanted to get a different feel for the island by splitting up our stay. All I have to say is that we are sorry we left the Prince. Forget the complaints about the 'poolside service' or the 'decore'. The prince is a well maintained, VERY accomidating hotel. We were there with a mostly booked hotel and we felt we had the place to ourselves most the time. NO crowds, great beach, great golf!! Our time at the Westin was like being in Times Square at rush hour. TOO MANY PEOPLE!! If you wantd to sit by the pool you had to be armed and ready to grab a chair by 7am..if not forget it. Unlike the Prince where we always found PLENTY of space to be alone either by the pool or the beach. We will definatley be back to the Maui Prince!!"}
{"sentiment":2.5,"text":"Second stay at Bellagio, and another beautiful room. Room was perfectly maintained and clean. There were no negatives for this wonderful hotel, except the long walk from the front desk to the hotel elevators."}
{"sentiment":-0.5,"text":"First let me clarify; my rating of the resort as a 2/5 is in comparison to other top resorts we've stayed at (Princeville Kauai, Hyatt Maui, Bellagio, Boulders, Sanctuary at Camelback, JW Camelback, Enchantment Sedona). Compared to lower tier resorts like the Hilton in Waikiki or on the Big Island, Royal Hideaway would be a 4/5. We chose Royal Hideaway based on the Trip Advisor reviews posted here. We also requested, a month in advance, a top-floor room in the center of the resort, also based on the reviews posted here. We received a top floor room, however it was on the very edge of the resort, right over the fence bordering the Occidental Allegro resort. The music and M.C. from the show at the Allegro was extremely loud, even with our air conditioner on high. We called down to the front desk and the next day were able to move to a room in the center of the resort where we were not able to hear the neighboring resorts at all. I would have preferred to have been able to move that night, or even been given the room we requested in the first place, but at least we were able to solve the problem. Since we were at the resort during the first week of January when many schools are on winter break, the resort was full and there were a lot of large family groups. This made it difficult to get chairs at the pool. One person in the group would get up early and reserve chairs for the entire group by putting a book or article of clothing on the chair even though many of the chairs reserved ended up not being used most of the day. I read other reviews about how the drink service around the pool was great. We found this to be the the exact opposite. While they did come by fairly often to take orders, it took a long time to get the order and twice mine was incorrect and twice it was forgotten completely. I didn't order anything complicated either - just lemonade or sparkling water. We were most disappointed by the food. We were expecting the incredibly small portions, but we were not expecting the incredible bland taste and mediocre quality. We have stayed or eaten at many top resorts and restaurants and there is no comparison when it comes to food. We thought Azia was the best restaurant, although the sushi still paled in comparison to what we get at home in suburban Los Angeles. The breakfast buffet at Spices was fine, like your typical hotel breakfast buffet. I would recommend that over the a la carte menu at Las Ventanas. We were very disappointed by lunch at the Snack Bar (I admit we didn't try the other option - Spices). The food just didn't taste good. We also expected there to be easy access to snacks like ice cream, cookies or candy available, and this just wasn't the case. You could get a few sweets during tea (that is, if you are able to get a table) or you could order ice cream at the snack bar or through room service. I'm sure many of my issues about the food have to do with it being all inclusive. We have never stayed at an all inclusive before, so perhaps our expectations were unreasonable, but we are certain we will not stay at an all inclusive again. We didn't drink enough alcohol to make it worth the cost and we would gladly pay more for better food! I'm not saying the resort is bad, it's just not what we were hoping for. I can see how some people love it and go back often, it's just not for us."}
{"sentiment":2.5,"text":"I have stayed at many of the hotels in Disney and AK lodge was one of my favorites. It's a beautiful hotel, has a great pool and facilities and we generally loved the whole experience.The rooms are a nice size. We had a pool view room. My husband and I only went for a long weekend so we were not traveling to parks evereyday. Its a great hotel if you want to just stay at the hotel and enjoy it instead of running to the parks every day. It is a little far away from most of the parks but the transportation system was great when we were there. We dined at Jiko this time and enjoyed it but wouldn't want to eat there all the time. Looking at the animals on the savannahs in the evenings was especially neat as they were all set to rest for the evening. Would definitely stay again."}
{"sentiment":1.5,"text":"un salto nel tempo showReview(19594723, 'full');"}
{"sentiment":2.5,"text":"Outstanding time and NO KIDS My wife and I just returned (8/8/06) from 5 wonderful days at the Secrets Excellence in Punta Cana. This is the first vacation we have taken in 15 years without our daughter. We were looking for a little RR prior to the school year starting (wife is a teacher) and this was just what we needed.We had read the reviews and were very pleasantly surprised. We did not get a single bug bite the entire trip. We never took put on bug spray as it was not necessary. This is rare as my wife seems to attract the bugs even in our Charlotte area home.We flew right into Tropical Storm Charlie but were blessed with a total of 3 hours of rain over the 5 days. From the time we stepped off the plane till the time we boarded our return flight the people were friendly and genuinely pleased that we visited their homeland.We heard of a few people that got ill but when questioned, they were not drinking bottled water, tried some food in town or drank a BUNCH of drinks with coconut milk (not wise even in the USA). LocationThe bus ride to the resort was expected ?long and bumpy. The driver was NOT a mad man but just the opposite. He was very careful and friendly. The resort is out of the way which is both a pro and a con depending on your point of view. The beach was EMPTY. My wife was able to walk for miles and only see a few people along her path. There was no one bothering you on the resort to sell you something or getting you to ign up?for an excursion. It is secluded which is what we were looking for. This resort is not where I would go to snorkel but we knew that going into the vacation.Service:The resort check-in took only a few minutes. Yes they try to upgrade you to a beach view/front room but a kind o thanks?and we were on our way. The lack of wrist bands was a pleasure.The service was wonderful - top notch with no complaints at all. We noticed one incident where the hostess had to tell a young gentleman that his attire was not appropriate for the dinning facility. He was in ratty shorts. He should have known better. The hostess was very polite even when he got a tad out of hand.The drink servers keep our glasses full at the beach and pool without even being asked.Room:Outstanding? Large, inviting and very clean.CleanlinessThe staff kept the place shining. From the cleaning of the pool area each day to the changing of the beach tables twice during the 5 days we were there. Everything was scrubbed top to bottom just to be sure that we had a pleasant experience.ValueTop notch. The food was very good. We have been to over a dozen all inclusive and only 2 rated higher in food quality than this resort. We had no issues getting into the dining facility of our choices at the time of our choosing. If you are expecting a Ruth Chris or McCormick and Schmidt then you will be disappointed but the food was better than (or equal to) most of the big name restaurant chains in any major city. Considering what we paid for the 5 days (pulling out the airfare) it was an outstanding value.The drinks were good. They had single malt scotch available every day. We will be back to another of their resorts in a different location next year (we like to try new locations ?so many islands with so little time)."}
{"sentiment":2.5,"text":"Wonderfull hotel, calm, relaxing ambience so trendy! The terrace is one of the best gifts ever! friendly and familiar staff, ask them for advice, information! Best location ever, in the center, just near the gotic fantastic to mixt with the authentic Barcelonean ambience !"}
{"sentiment":1.5,"text":"This hotel is currently under going renovations but is ideally located near Kensington High Street tube. The rooms are clean although small in comparison to Australian standards however English standards - it is very normal. The rooms are clean, price is value for money & the staff try very hard to help. I had my handbag stolen from the Prince of Wales Pub (not in the hotel) and they went out of their way to assist us contacting Australia, police & insurance companies. Definately happy and would stay there again. You have to get your head around that ALL the accommodations has small bathrooms and rather trying to cramming a family in to one room, book 2 rooms, you can afford to at these rates and be happy. One of the best gym facilities I have seen. Pool was excellent for English standards."}
{"sentiment":1.5,"text":"This hotel is ideally located to all of amsterdam's tourist attractions, including the red light district, coffee shops and most major museums. The service is above average with daily maid service and changing of towels etc. Unsuitable for families with children, in my opinion, due to the hotel being adjacent to the red light district. Staff are very friendly and helpful. the only reason I have not given this hotel an excellent rating is because of the noise of the bells, while it is not overwhelmingly loud they can be heard early in the morning. Would highly recommend this hotel and would definitely stay here again if and when I return to Amsterdam."}
{"sentiment":0.5,"text":"Perfect for a Layover We stayed here on a seven hour layover on the way to Kauai. The free shuttle picked us up quickly, and returned us to the airport early the next morning. The service was excellent and very friendly. We felt very welcome. The pool and courtyard areas are well kept. It was exactly what we needed for our first night in Hawaii. We would stay here again."}
{"sentiment":2.5,"text":"Such a great place! We are going back again next month and hopefully more times int he future. I really recommend this place"}
{"sentiment":1.5,"text":"My wife, daughter (20 years old) and a couple of friends travel to Phoenix for the first time in May. We stayed a week at the Marriott Canyon villa's which we picked up for a very good price through Interval Int. We arranged transportation from the airport through the resort. I believe the outfit was called Destinations, driver was Todd. Very clean vehicle and more reasonably priced that a cab or limo service. We own at a Marriott timeshare in Myrtle Beach and this resort although set up slightly different, is very nice. We stayed in the two bedroom unit, while our friends were in a lock off efficiency unit. The two bedroom unit is furnished very well. Beds are exceptional, plenty of living space, dishes, washer/dryer which come in handy, 3 tV's, kitchen with appliances. Set up is similar to our timeshare in MB. The lock off is fairly small, but worked fine for two people with a king bed, couch and small fridge, coffee maker. All units have decks. We were in a 3rd floor unit in bldg 2700 overlooking the pool. A couple of units overlooked the golf course, others didn't have too much of a view. The activities at the resort worked out well for us. We played the two golf courses on site, both were in very good shape, alot of traps but fair off the tee and fairly large greens. We lounged by the pool several afternoons, never had a problem finding a chair. The pool bar is a good place to get a lunch and a cold beverage or two! Beverage manager Matt is top notch. My wife and daughter took advantage of the Spa at the JW Marriott a couple of times while I was golfing, and they said it was heavenly. We took one day trip through Detours to the Grand Canyon. Picked us up a 7Am returned at 7PM. Fairly expensive but definetly worth it. Don't get sold on only going as far as Sedona (beautiful red rocks), but nothing compared to the grand canyon. We ate out most everynight. The desert ridge mall is within a mile and offers several resturants and shopping. The KEG was a good steakhouse, reasonably priced and the Yard house offered about as many different beers as I have ever seen. TGIF, Maraconi Grill were also good. Went into Scottsdale one night to the Capital Grill, very good food and environment but overpriced compared to some we've been to. We went over to the JW a couple of times during the week. Only about a 10 minute walk and a shuttle is offered at times but we never seemed to match up. The JW is outstanding. The grounds, pool, spa are all top notch. Ate at Raye's, which was very good. The one thing we found a little dissappointing at the Canyon villa's was the market place. Only the necessities, very small. Really had to go the JW or mall if you needed anything. Overall we really enjoyed our trip to Phoenix and the Cannon Villa's. I'd recomend it to anyone with small children to retirees that are just looking to relax."}
{"sentiment":1.5,"text":"We stayed here for 6 nights and booked this motel because of reviews on tripadvisor. We were not disappointed. Room was very clean, bed was great and there was no noise. By freeway, it is very close to downtown, Olde Town, the Zoo, La Jolla etc - only 15-20 minutes if not in commuter traffic. Staff was very helpful - there is an excellent Italian restaurant (does not look like very much) very close and quite inexpensive - they will deliver and they make a fabulous pizza. The only problem we encountered was that a maid exchanged 1/3 of my bottle of vodka for water - no big deal - but I noticed because I drink my vodka only with water! Mentioned the incident to the night manager and had no further problems. My only suggestion to the motel would be to think about providing a small safe for medications, jewelry and passports etc - it would be comforting especially for non U.S. citizens. I definitely would stay here again - once you get to know the streets and turnoffs, it is amazingly easy to get around everywhere quickly. Breakfast was fine - to me it is a bonus. We were a little leery of area at first but it is fine. This is a large city and a busy street - once you get your bearings, you will be fine. Supermarket (Ralphs), pharmacies, liquor stores within 5 minute drive."}
{"sentiment":1.5,"text":"This is my 10+ visit to this property since 1994, my first time back within the past 2 years. CH has always been my favorite of all of the Orlando Marriott Vacation Clubs, but prior to the renovations it was getting a little tired looking. The new decor, fabrics and kitchens look fantastic, and the landscaping is as lush and beautiful as always. Staff was helpful, maid service daily was friendly and thorough, the pools and deck are never crowded and are well maintained. The Clubhouse pool is fun with its large bubbling jet section, and the island pool is pretty with the waterfall feature. Every day the activities staff offers ice cream sundaes in the activities center which was a big hit with the kids. Fitness center is adequate, a few treadmills, steppers and nice selection of free weights. What I didn't like: The baths are still in need of some upgrading, and the 11:30pm visit from a giant palmetto bug that ran into my daughters luggage was good for at least one sleepless night! I did find it and kill it BUT.....yuck. The amount of space in the villas and the beautiful grounds are why I keep returning here, but I do think there are newer and fresher condo resorts popping up all around at comparable rates."}
{"sentiment":2.5,"text":"The Hotel Niles is a great place to stay in Istanbul. The location in the Beyazit neighborhood is out of, but close to, the tourist bubble - a good thing in my book. Breakfast in the terrace cafe was terrific and the staff was warm and welcoming. Spotlessly clean, if somewhat small rooms. A great choice - you won't regret it."}
{"sentiment":2.5,"text":"The best hotel I've stayed at - anywhere! The Hoxton is, in my opinion, the best hotel Ie ever stayed in! A combination of getting a fantastic price from Superbreak, coupled with a quirky, innovative non-pretentious but very fab hotel made this birthday trip one to remember! The hotel is situated a few minutes walk from Old Street Station and doesn look that interesting from the outside. However, on entering the lobby, you are transported into a mad mix of Scottish baronial, ultra modern and quite a bit kitsch! Giant papier mache eagles in varying states of flight soar above head (sounds tacky but isn!) and youe surrounded by a variety of comfy sofas and designer chairs at either end of the lobby with a roaring fire on each end to top it all off. The reception staff were efficient and friendly and we were checked in quickly. On stepping out of the lift and turning the corner, you enter the corridors of rooms ?lit with funky floor to ceiling orange lights (I think were a sophisticated in/out indicator!). The room wasn massive, but certainly not tiny either. A really lovely bed with trendy paper, scissors, stone cushions and a chaise longue and a built in desk/mirror/tv unit. The bathroom was clean and really modern with big shower and a retro touch in the form of Pears soap! Another nice touch was that the middle of the mirror is heated so when the bathroom steams up after a shower, you can still see!The best bit (other than the price/design/staff!) was the added value elements. Breakfast is included with Superbreak and comes in the form of a brown paper bag hung outside your door with a banana, a fruit and granola yogurt and a Pret orange juice. Something different and refreshing. There is a fridge in your room ?with a free half pint of milk and free bottles of water too ?can complain! You also get a little fold out credit card sized map telling you all about the cool things in the Shoreditch/Hoxton area which was great for finding places to eat and go out. Extras were the best value ?50p for a can of coke at reception ?same for a bar of chocolate - I think a beer was cent 1...! No rip offs here! Free broadband access in the lobby, pay per view movies were also cheap if I remember rightly and these little touches made the whole experience fantastic! Ie just booked to go back again in a few weeks!In terms of eating ?Wapping Food is great for a special occasion and Zigfrid von Underbelly on Hoxton Square is fab for a reasonably priced casual meal.In short, I wouldn stay anywhere else! (Unless there was no room at the Hoxton!)"}
{"sentiment":1.5,"text":"The Hotel Solamar is located in the Gaslamp area of town. Though it provides quick access to the bustling area of town, as well as the ballpark (we could see the ballpark from our windows) it is set off enough from the action. We did not experience any issues noise wise though could certainly see how rooms that front on the popular night spot that is the rooftop bar/pool could be quite noisy. Our room was clean and spacious (with a nice seating area and large bathroom) and the staff was most welcoming and helpful. The hotel had the usual Kimpton perks (wine and cheese hour in the evening, plush animal print robes, excellent selection of snacks in the mini bar)"}
{"sentiment":1.5,"text":"I just returned from a five day time-of-my-life trip from San Francisco where I stayed at the Hotel Monaco. Yes, my room was small and lacking in natural light but I did not spend that many daylight hours there. It was clean and comfortable. I loved the bed and bath linens, the funky fluffy robes as well as the L'Occitane toiletries. From check-in, to concierge services, to the doormen, to the car service for hire, the people at the hotel were friendly and helpful. This is a boutique hotel staffed by down-to-earth people. The hotel is across the street the theatre, on the opposite corner of a pharmacy, kiddy corner a Starbucks, 2 blocks from Union Square, 6 blocks from Nob Hill and 20 minutes to the airport. I walked everywhere in the day and used the car service to dinner every night. I will return to San Franciso soon and would stay at the Monaco again in a heartbeat."}
{"sentiment":-0.5,"text":"una pena showReview(7380529, 'full');"}
{"sentiment":2.5,"text":"We were seeking a place to have our wedding we literaly walked the entire Playa del Carmen Beach looking for a hotel that wasnt the typical All Inclusive Resort. we were told of this new hotel called Le Reve, they told us that it would be hard to get there since it was concieved as a \"Very Exclusive Place\". Once we got there we couldnt believe all the details that the hotel has for its guests not to talk about the peace you can breathe in there, the decision was made as soon as we walked over the giant \"palapa\" and got the view of the most beautiful colors I've ever seen, the caribean sea. three months later and with the help and personal attention of the hotel manager we got married in the beach of Le Reve food was perfect, service was outstanding and the decoration with white orchids was something to remember. The best thing of all was that the Hotel staff helped us to find everything, from a professional photographer to the local priest. It has been 9 months since and we still recieve coments from the guests. We strongly recomend the place, you will get a vacation to remember forever."}
{"sentiment":2.5,"text":"... only because I want to keep it to myself! This was my 3rd stay at Hidden , and it is truly a small gem, as much as I hate to write this, just like when a good, relatively unknown restaurant you like gets good reviews, then it becomes harder to get a table... Elsa and her staff make you feel most welcome, in an unpretentious, but very professional way. The beds here are amazing. The rooms are mostly tiny, but very well laid out and extremely functional. On my first visit I even had an outdoor terrace. The \"all natural\" approach to the use of materials makes this a comfortable property for allergy-prone people, like me. I personally like the 17e, and proximity to toile, so that works nicely for me, and wether your are taking the Car Air France into town, or taxi, the Hidden is easily accessible. My only reservation is the cleanliness of the all-natural slate tiled showers. On my last visit, there was soap residue, and a slightly musty looking shower stall. I am assuming that eco-friendly cleaning products are used, and maybe harder to fully clean the tiles. That can (and I am sure will be) fixed. The 15 euro breakfast is not cheap, but still a good value with a good enough selection. Although I like the communal table, my only other small complaint is not letting guests use the front (street facing) tables... I find most people like their \"space\" in the morning, and being forced onto the communal table when more \"solo\" tables are readily available is a slight inconvenience."}
{"sentiment":1.5,"text":"I loved this hotel. The staff was excellent. Everyone seemed to speak English which was a big help. The rooms were so clean and comfortable. We stayed on the 4th floor and was able to look out over the rooftops. I enjoyed the breakfast although the crossants outside of the hotel were better. The breakfast room gets really crowded around 9 oclock so try to go a little early. The location was great. We took the train from the airport. Took the B line RER train from Charles De Gaulle transferred to the Metro number 2 line going in the direction of Port Dauphine and then got off at the Blanche stop and walked to the hotel. There is a computer in the lobby but I could not send out email. There are many crepe stands, bakeries and restaurants in the area. Upon arrival we left our luggage untli our room was ready and went out to see the sights and partake of the many pastries. This area is near the redlight district."}
{"sentiment":2.5,"text":"A great hotel located near the Place d'Italie Metro station, 20mins from the heart of Paris. The staff are very friendly and so helpful, and while the rooms are a little on the small side, they are very clean and comfortable. The cost of staying here was also very reasonable; we will definitely be returning to La Manufacture on our next Paris visit."}
{"sentiment":2.5,"text":"The grounds are beautiful with lots of flowers, established trees and shrubs. We love lounging in the hot mineral pools. There are 3 pools so you can pick the temperature you prefer the best. The rooms are comfortable and clean. This is our favorite place to stay in the area and we come back once or twice a year."}
{"sentiment":2.5,"text":"We had a great time at the Marigot Beach Condos. The staff was friendly and very helpful. The oceanfront views of the beach were fantastic! This is a dog friendly hotel - so if you love dogs - then this is an added bonus!"}
{"sentiment":2.5,"text":"We loved this hotel and the service was exceptional. Thank you to Fatih for making us feel so welcomed. We really enjoyed our 4 days in Istanbul. I stayed at the Osmanhan Hotel and thoroughly enjoyed it. Even before arriving, the hotel helped us make transportation arrangements form and to the airport. From the minute we arrived, we felt welcomed by Fatih and the great staff, comfortable bed, very good a/c and windows that open, shower is very good. The Turkish breakfast is also very good and is served on the terrace which looks out to the Marmara sea and back to the mouth of the Bosphorus. We were surprised to find out that this hotel was very nice for money they were charging. The hotel is very well located within walking distance of the main sights of Istanbul, the Blue Mosque, the Hagia Sophia, and Topkapi Palace. restaurants and to the tram stop. Thank you, Fatih, for a great experience and for all the maps))) and I would gladly return!"}
{"sentiment":2.5,"text":"Our room had a beautiful balcony that faced the via Torino. During the nights it rained, we would open the huge wooden shutters and soak in our gorgeous view of a bustling Roman street. The restaurant half a block down is a fabulous multi-course choice, and shopping on the via Torino and in the surrounding area is awesome -- everything from designer shops to farmer's markets all within two blocks. The room was a good size. We had two twin beds for our sons and the parents got the pullout couch, which was the only thing I can think to complain about. Everything else -- the breakfast, the staff, the bathroom, the neighborhood, proximity to a Metro stop -- was fantastic. It was quiet and comfortable. I would stay here again. The Termini station is only one stop away so sometimes we would just walk to Termini instead of taking the nearer metro stop. We loved Rome and this quaint, charming hotel was a big part of our pleasant stay."}
{"sentiment":2.5,"text":"We spent 3 days at the Hotel Odeon in a charming larger room facing the street, and then 1 more night later in the trip in a smaller room facing the back. The staff is wonderfully helpful, multilingual, and have good suggestions for restaurants and bars. There is a small lift, but the stairs aren't too onerous. If you are staying more than one night, definitely upgrade to the larger room. Nice products in bathroom, good sheets/bed, free wifi, a few blocks in either direction to 2 metro stops and surrounded by good cafes and bars. What more can you ask for in Paris?"}
{"sentiment":1.5,"text":"This hotel is a very well located hotel. It is just outside the Friedrichstrasse U/S-Bahn (one stop from the Berlin Main Station) making it really easy to go anywhere in Berlin. Its only a 10 min walk to the Brandenburg Gate/Reichstag and a 20 min walk to the Musuem Island. We walked to these attractions even in the heart of a cold december day! Lots of food places to eat around the hotel as well. The rooms in the hotel are very spacious, modern and clean. Beds were very comfortable too making it a great hotel to stay in. The only complaint is that the showers and kettle leaks. Hopefully they would've fixed it by now!"}
{"sentiment":1.5,"text":"After reading the other reviews, I felt I must submit. We have stayed at this resort 3X in the past 10 years. Our most recent to celebrate our 10th Anniv, incorporating a family vacation. The grounds are fabulous. Our room was cliffside with a view of the Presidential Pool on one side & panoramic view toward the west from our bedroom. I do feel the rooms are overpriced - the resort is beginning to show it's age - but I would still go back and always look for a good deal. Older people or anyone who is not physically fit should demand a Main Building room - the resort grounds will be a challenge otherwise. Getting around in your auto and parking are obnoxious - but unique and should be approached without expectations! I love a Diff Pte of View - however, not a family restaurant! My 17 yr old son could not find anything on the menu that appealed to him and the \"expert\" service made him uncomfortable. Very, very pricey, but my meal was fab. In a nutshell, this resort has something for everyone - romantic or family oriented. The Resort Golf Course is one of the best that we golfed, so do not disregard as an option. I agree with most of the reviews that if you can eat somewhere else - do it. It is very expensive at this resort (BLT poolside is $12 with automatic 18% tip)"}
{"sentiment":1.5,"text":"A nice, comfy beachfront hotel in Venice, reasonably priced (for a beachfront property), what more could you want? While the rooms were pretty at first glance, signs of aging were obvious (chips, stains). The manager was nice, friendly, helpful, but housekeeping was iffy (room was not serviced at all during a five night stay). Noise from the common spaces escape into the rooms. The bed was big and comfy, big screen tv, fridge. Free WiFi worked well. There are restaurants (some good, some bad) about a block away as well as a Starbuck's and convenience stores. There were about 5 or 6 parking spaces at the hotel. I found parking available most of the time, and there were spaces on Pacific (a block away) when the spaces were occupied. The area is more residential than commercial so exterior noise wasn't a problem. All in all, pretty nice place to spend a few days, but for the $, expected better."}
{"sentiment":1.5,"text":"We stayed in this hotel for 3 nites in June. Was quite anxious before arrival after reading some of the reviews here., but was very pleaantly suprised. The location is ideal, only a short walk to Bayswater and Queensway tube stations. Right beside Kensington Gardens/ Hyde Park. Lots of nice bars, cafes and restaurants very nearby. The room itself was a little small but was spotlessly clean. The staff were pleasant and helpful. I would stay in this hotel again, and would recommend it for a short break in London."}
{"sentiment":1.5,"text":"We were a little skeptical about booking this hotel using Priority Club Pts. After all, for a mere 15,000 points how good could the place be? But, our faith in Holiday Inn Express was well served as we could not have asked for a better place for our overnight in Berlin. We took the airport bus from Tegel to the Zoo and walked (with only hand luggage) to the hotel. It was about 15 easy, flat minutes and luckily, since it was midmorning, they found us a room promptly. The room was certainly small and the view was nonexistent but the beds were heavenly. Spotless linens and a wonderful duvet were too inviting so we caught a nap before doing our city wandering. Ok, so the little bathroom amenities were in absentia and we only had those impossible to squeeze wall mounted soap shampoo combos. They did the trick and we were exceptionally comfortable. Breakfast was absolutely superb with crisp, flaky croissants, wonderful artisan breads, the usual array of cold cereal, butter, cheese. Very very nicely presented and all delicious. The neighborhood was safe but the other mealtime eating options were limited and the crowded fish restaurant across the street disappointed. From the hotel we were able to walk miles and revisit this fascinating city. As Jews we are always a tad uncomfortable in Germany but the abundant markers throughout the city of crimes against Jews will hopefully be the constant reminders needed to make sure that such events are never repeated. As a matter of fact, directly across from the hotel was a historic site decrying the mass murder of European Jews and the admonition \"never forget.\""}
{"sentiment":2.5,"text":"If you want space, supreme luxury & all the other non-essential over priced hotel things then this place is not for you. Let me tell who it is for. Travelers who love a good location. This in the heart of midtown, walking distance to subways, times squares, theatres, hells kitchen. Travelers who plan to spend their days out and about, not lazing about in their rooms. So the rooms are pretty simple and small. But they're very clean and the bathroom, showers and towels are lovely. We just loved coming back late at night, and having a restful sleep in a comfortable bed ready for the next big NYC day. There is wifi, a fitness room and very friendly staff ready to assist. We forgot our laptop the morning we left. We called and they put it in a hire car to JFK and we got it back just in time. Of course we had to pay but the staff were so attentive and this saved our trip! There is no buffet breakfast included. So, summing up. Simple and comfortable accommodation. Great location. GREAT value. Seriously, you will struggle to do better for the location. We paid about $120 US per night for 10 nights (double room on special). If you don't need luxury, just generous necessity, this is your winner."}
{"sentiment":2.5,"text":"We stayed here for a few days in April before heading up to Orlando. This hotel was lovely we stayed in a suite which meant we had two bedrooms one with two single beds and one with a king size bed with an added walk in wardrobe. The sofa in the living area pulled out into a double bed which meant that it slept the five of us very comfortably. The balcony was just perfect it reached the full width of the suite which meant that you could sit out and watch the sunset and sunrise and it was overlooking the Marina. The taxis would pull up front and take you where bayside shopping centre was about 10 minutes in a taxi which had some lovely shops offering some boat trips to see some amazing house including celebrities. There was a cinema and restaurant complex about a 5 minute walk this included some chain restaurants like Chilli's, The Cheesecake Factory and Johnny Rockets. I will definitely be back next time we are in Miami."}
{"sentiment":1.5,"text":"There were many positives about the hotel. It's in a great location, near the Museum of Fine Arts, shopping on Ste. Catherine (although, I thought the shopping was better in other neighborhoods. Honestly, most of the stores in the downtown area are no different than what you would find in New York, Chicago, Toronto, etc.), the Metro, good restaurants, Crescent Street nightlife, etc. The rooms are large (judging by my room, which was the smallest available room when I booked the hotel.) and clean. And yes, the staff all were bilingual (I'm fairly certain just about everyone in Montreal is), and friendly. The bartender offered suggestions on what to see and do in the city during happy hour (5-7 pm, Martini's for $9). The rooms include a \"kitchenette,\" which in my case included a refrigerator, a toaster and a microwave. The hotel simply asks you to leave the kitchenette as you found it. Obviously, they intend it to be used for light meals and don't want their staff spending large amounts of time cleaning up after a major culinary undertaking. The air conditioning was efficient, and quiet, which was a nice change of pace since I have a window unit at home. My bathroom was large, and I requested a room with a queen sized bed and a couch and coffee table. The room service menu was reasonably priced, and though I never ordered any real food, had I not been in a one of North America's culinary capitols, it's the only time I've looked at a room service menu and thought I'd actually be willing to pay the prices (since this trip was on my dime, and not for business). The hotel also features a roof top pool, which I imagine is nice most of the summer since Montreal gets pretty hot then. It wasn't terribly hot when I was there, so I didn't use it, but it looked nice. Just don't expect an Olympic sized pool - it's a roof top pool in downtown Montreal afterall! I was on a higher floor, so I didn't hear any noise from the street at all. Overall though, Rue Sherbrooke doesn't seem to be one of the more bustling streets in Montreal, so I can't imagine it was that bad on the lower floors comparatively speaking. However, when you're in downtown Montreal (or Chicago, New York, San Francisco, where ever), I think you can expect some noise (afterall, when do you think they're going to collect the garbage in a major commercial district in a major city? 5 am or 10 am?) Now for the negatives: While the hotel is clean, spacious, and nice, it really could use an updating. The wallpaper screams 1989 - not ugly, just dated. The drapes were ugly though. But, they kept the light out at night and in the morning. Honestly, I don't know how much of a negative it really is unless you're looking for the coolest, hippest hotel to stay in. A lot of nicer, but older hotels have this problem. What looked great 15 years ago, doesn't anymore. Time to renovate! Another clue that the hotel needs an update - they still use actual keys to the rooms, and not magnetic strip cards for the locks. Now, I kind of hate those cards in some ways - get em too close to your credit card in your wallet and they don't work - but after a couple glasses of wine, an unfamiliar set of keys is hard to use! Another slight annoyance is that the bed was right next to the kitchenette - so close, that I had to push the bed a couple of inches to open up the doors to the kitchenette every day (I think the maid kept pushing it back). It also bothered me that the hotel puts a card in your bathroom explaining that unnecessary washing of towels wastes water, and requests that if you want your towels replaced to throw them in the bathtub and they be replaced. Otherwise, hang them back up and the maid will leave them. Well, I hung mine back up every day, and yet I still had a fresh set every single day. Also, the stopper in my sink was broken, and when I notified the front desk and asked them to sent a maintenance person to look at it, no one came the first day, and afterwards I think the maid just pulled it out of the sink. To be fair, I didn't complain again, because it wasn't that big a deal. The hotel offers complimentary coffee in your kitchenette everyday. Don't bother. I made it twice (the second time with half the water), and it was brown, hot water both times. The only room service I ordered was a carafe of coffee. Also, there's 28 floors and 3 elevators. Sometimes you have to wait a bit. Also, one ice machine for the whole hotel. On the 27th floor. One note of praise for management. When I checked in I was a bit concerned as I was watching two groups of young people in front of me go in to the hotel with cases of beer. I was getting a little nervous, as I know how loud I was when I was college aged and drinking with a group of friends. Someone who I think was a manager pulled them aside to talk to them about the amount of noise that was coming from their rooms, and explained to them in a very respectful way that their behavior was bothering other guests, hurting the hotel's reputation, and could potentially cost the hotel money in lost revenue. He went on to explain that if he had even one more complaint, they would be forced to leave the hotel. The kids seemed to get it, and I sighed in relief! For a second I was nervous that I was checking in to the Jersey Shore Senior Week in Montreal!"}
{"sentiment":2.5,"text":"Great Place My family and I stayed at the Affinia Dumont for one night and was pleasantly surprised. The hotel is off the beaten track so be ready to walk or to take a cab to Times Square. The staff was friendly and very accomodating. We were traveling with 4 children so the room needed to be roomy and have enough beds for all. We stayed in a one bedroom suite with 2 beds and a pullout. The beds were very comfortable with down comforters and specialty pillows. The kids loved the idea of ordering different types of pillows for their comfort! The bathroom was large with great Aveda products. Withing 2 blocks is a diner..Murray Hill Diner and Starbucks is on the corner. The price was affordable and we would definently stay there again!"}
{"sentiment":1.5,"text":"Booked 2 rooms here for a family meet up in the city. We came from San Jose and travel to San Francisco a lot but the rest of the family was travelling down from the Eureka area. The Hotel Palomar has a great location, with everything you would possibly need just minutes away. The rooms were a great size and very clean. When we checked in the kids were greeted with their own kids backpack filled with goodies. They were very excited. Us adults took advantage of the wine in the lounge which made for a nice relaxing little treat. Would definitely stay here again in the future."}
{"sentiment":2.5,"text":"I am disabled and have found the staff of this hotel very, cheerful and helpful they are only too willing to be of assistance. I must say also my stay at the hotel was very pleasnat and would recommend it as a stop over for travel as I used it."}
{"sentiment":2.5,"text":"This hotel is excellent if you are a first time visitor to New York or you don't plan to spend much time in the hotel. The location of the hotel is perfect. On the doorstep of Times Square and obviously plenty of attractions and restaurants nearby. The Staff are very friendly and efficent. Despite the amount of people constantly checking in and out we had the concierge come to us immediately to assist and it only took a matter of moments to be checked in by front desk. The hotel had a old fashioned look and feel about it but not to be mistaken for run down. there are a few things that needed modernising but nothing that would affect your stay. The rooms are large, comfortable and very relaxing. Excellent on suite facilities. I loved my first time in NYC and would love to some day go back. I would stay at the Edison again purely because of location but also because the rooms are fine and the staff go out there way to help you. A fantastic NYC hotel"}
{"sentiment":1.5,"text":"I stayed for 2 nights in March for a work meeting. I also stayed there in 2007. The rooms are very nice and clean, and the lakefront rooms offer fantastic views of the fountain show. Pool area is beautiful, while the poker room offers a lot of action and wide array of games. I would certainly stay there again."}
{"sentiment":-1.5,"text":"It comes as no suprise to me that this hostel has received so many bad reviews on this website as it was by far one of the worst places I have ever stayed at. I have travelled throughout Asia and stayed in many third world countries and what those places lack in comfort and quality amenities they make up for in customer service. However this hostel has neither. Like many others, when choosing a place to stay we decided to pay a bit less and just put up with one star accomodation. It proved a costly mistake, finacially and to our holiday. Firstly upon arrival you are asked to pay a series of extra cost such as deposits and taxes. I have had exactly the same experiences as some of the other reviewers here as we never got our deposit back. The reason the management gave us was that we had drinks in our room. When we asked what was wrong with that they pointed to a small sign on the other side of the door that simply read, \"no drink in rooms.\" Even water isn't exceptable. The result of breaking this rule was $150 euro. The breakfast is a joke as some members of my group were told not to have any more toast before even having a first slice and the hostel provides five boiled eggs for everyone staying. The hostels website boasts a young a vibrant staff who are happy to cater to the needs of younger guests. This could not be further from the truth as all staff we encountered were bored, rude or completely useless; the manager being worst of all. When told we could not drink in our rooms we drank in the common area where we were constantly told to be quiet. Were we not such a determind group of travelleres this could have seriously effected our city break. However the added strain of all the extra costs and no help getting around the city leads me to urge anyone thinking about staying here to quickly look elsewhere!"}
{"sentiment":2.5,"text":"At our arrival we were a bit scared as to what was ahead for us. The gentleman at the reception was sleeping. He kept repeating himself and well just seemed a little out if it. Fortunately, other than this our experience at the Abri Hotel was great. Beautiful hotel located about 5 minutes from Union Square. The city trolley is also 5 minutes away and it takes you to the port where you can see Alcatraz, walk 5 minutes from there to Fishermen's Wharf to enjoy some seafood. Hotel is clean, good price, great location and overall a pleasant place to stay."}
{"sentiment":-0.5,"text":"We stayed at this very clean hotel for one night before our Mexican cruise. Hotel is much nicer on the inside then the out. Location is right across the street from the cruise port with beautiful bay views and nicely updated rooms. It was exciting to see our ship in port, but beware that it is also a noisy area as the hotel is also situated near the train station. You could hear ships and trains blowing their horns in the early hours of the morning. It didn't bother us that much, but if you are a light sleeper, you could easily get annoyed. They also have a courtesy shuttle that takes you to/from the airport and also to the cruise port which was very convenient. There is a Ruth Chris Steakhouse just steps away and a nice bar/pub in the lobby as well. All in all, would stay here again before our next cruise out of San Diego. The gaslamp quarter is also less than a 5 minute cab drive away for anyone looking to book near this area."}
{"sentiment":2.5,"text":"We got a deal on Travel Zoo to try lunch at the Hotel. Alberto made our experience extraordinary. We will be back for sure and to impress our friends..."}
{"sentiment":2.5,"text":"Totally cool hotel. Awesome Japanese-inspired furnishings. Super-comfy linens, thick towels, great shower. Great quality toiletries. Pleasant staff. Wonderful stay! Would recommend!"}
{"sentiment":2.5,"text":"This hotel was absolutley beautiful. The staff was friendly,helpful and made you felt welcome. This hotel is no gaming,but thats ok as it is tucked away in the city center. There are other gorgeous hotels just steps away to gamble. We were here for four days and didn't set foot on the strip! The city center has everything you need with shopping, restaurants and casinos. We go to Vegas a couple of times a year and were getting tired of the same old crowds. This stay has make Vegas our new favorite vacation spot."}
{"sentiment":1.5,"text":"This is the first time when being in Las Vegas that I have stayed \"off Strip\" and with that said I'd much prefer to stay \"on Strip\". The South Point hotel/casino was much nicer than I expected and the room was a pleasant surprise. I had requested a King Smoking but they only had Queen Smoking when I checked in. Since it was just myself in the room I didn't really care and had decided that if I didn't like the room that I'd check later on to see if a King Smoking had opened up. As it was the room was just fine and I didn't change. For a smoking room it didn't have that stale, old cigarette smell that most do. Air conditioner was awesome and got the room really nice and \"cold\". The flat screen TV was huge and it was a nice touch that they had a coffee/tea machine in bathroom. Most Vegas hotels don't offer that any longer. And the best thing about the rooms is the in-room safe at no charge! I locked up all my valuables, dvd player and money each time I left the room and was able to do so with complete peace of mind. Absolutely the best feature of the room. The casino was very comfortable and I was estatic to see $1 minimum roulette!! It was a casino that I felt completely comfortable and safe on my own in. My only complaint is that the roulette dealers weren't very personable - would it hurt them to smile or crack a joke?? Needless to say I only leave a tip for the dealers if I have a pleasant experience and part of that experience is the attitude of the dealers. If it seems like it's a chore for them to have me at their table then it's a chore for me to leave them a little something something. Oh, and what's up with having beads hanging at the table, I assume to give to players to make them feel welcome, and not giving them out? I actually had someone who must work at the casino who was on their day off come up and play at the roulette table I was on and jokingly gave the pit boss a hard time about handing out some beads- then and only then- was I given some beads. Granted this seems like a stupid and petty complaint but it all adds to the fun & atmosphere of the casino. Didn't eat at any of the resturants so I can't comment on them. The Seattle Coffee Company was wonderful in the morning and the people working there were always happy with smiles on their faces. A real treat when trying to face the morning- kudos to the Seattle Coffee Company baristas! Pool area was small but pleasant. The astroturf was hotter than the concrete so don't fool yourself thinking you can walk on the fake grass without sandles! I can only imagine how crowded it was during the summer and with the 800 hotel rooms being added that is only going to add to the crowding at the pool. Overall I have to say the hotel & casino was very pleasant but without a rental car (which I did have) it would have been a real pain to wait on and take shuttles to and from the Strip and a real expense to take taxis. I'd definately stay here again IF there was no other option or if finances were tight but I'm a \"Strip\" kinda girl and would much rather be closer to the glitz and lights! I'd still recommend the South Point, can't go wrong if you get a nice low rate like I did."}
{"sentiment":2.5,"text":"This is our 7th time to stay in the Westin villas and we have been back every year since we purchased our home resort. We also sent 2 of our sons and their wives for their honeymoon. We celebrated by husbands 50th birthday this year and took my brother and his wife .. they now understand why we love it so much!! The grounds are always maintained as well as the pools. We rented a gazebo and relaxed by the wonderful pools overlooking the pacific ocean for 2 of the days. We used the grills on the grounds to cook our fresh fish from the fish market. We look forward to planning next years trip !!!"}
{"sentiment":1.5,"text":"Stayed there while on a quick family/ business trip. Hotel was clean and well maintained and the staff was friendly. The king room I had was small and the bed slightly uncomfotable. Theis hotel shares a relatively small pool area with its sister hotel Spring Hill suites so the pool and hot tub are always very crowded. The breakfast was excellent."}
{"sentiment":1.5,"text":"I had the pleasure of staying in Disney's Boardwalk Inn for three nights over Memorial Day weekend. After booking a Garden Suite based on last minute availability, I envisioned the layout being similar to a normal two room suite you would find at a high-end hotel chain. Well, this is Disney, so I should have expected something different (but good!). A Garden Suite (more acurately referred to as a Garden Cottage at the Inn), is actually like a really nicely appointed two floor loft apartment (with a beautiful fenced in garden outside). You enter the room from the outside through glass french doors. Once inside, the first floor has a large sitting room, a wet bar area with fridge and microwave, and a 1/2 bath. After you walk up a nice staircase, the second floor loft area has a king size bed, and a bath area with large whirlpool, double marble vanity, and a spacious marble shower. My room was immaculately clean, and housekeeping did a great job keeping up with cleaning and turn-down service (loved the taffy!). There's definitely tons of space in a Garden Suite, and it's the perfect room for those looking for some privacy and quiet away from the rest of the often-times busy hotel. Garden Suites are conveniently located across from the quiet pool. They also allow you access to the 4th floor Innkeepers Club area, which has food presentations during the day/evening, dessert and cordial offerings at night, and anything you might need from the Innkeepers-specific concierge (reservations, questions etc). The only negatives for the room were shower noise from one of the two rooms above, and some room-service plates weren't taken away overnight after I called to have them removed. As far as the Boardwalk Inn itself, well, it's pretty much the perfect on-site Deluxe Disney resort. It has the best location (lots of restaurants and things to do right outside), it's gorgeous and classy, and it has some of the 'newest' (10 years old) Deluxe accomodations in Disney (aside from the newly opened Saratoga Springs resort). While Memorial Day weekend is a bad time to visit Disney World (extremely crowded), the staff at the Boardwalk Inn made my stay extremely pleasant. They went out of their way to help me when needed, and made my trip a memorable one. Traveler's Tips: If you can rent a car while at Disney World, do so. Disney's Magical Express works fine, but a bus is a bus. Plan on it taking an hour or so door to door each way, depending on when you get on the bus, what stop your hotel is, and if your departing terminal is A or B on the way back. Additionally, while the Boardwalk Inn is wonderfully located (next to Epcot and MGM), it is close to four other Epcot resorts who all share the same bus route. My bus ride back from Animal Kingdom was an hour-long nightmare that consisted of a long wait at the park, wheelchair loadings/unloadings, too many people, and too many stops. A car will get you to to many more places, much more easily, including: Downtown Disney, Fort Wilderness, the two Waterparks, and all the great restuarants located in other hotels, like Artist Point in the Wilderness Lodge. As others have said, a regular room at a deluxe Disney property is nothing more than a typical Marriott or Hilton room (but at a MUCH higher cost). Upgrade to a suite if you can - they're WAY more than twice the size and value of a regular room, and sometimes not more than twice the price. Check for availability - it's definitely worth it!"}
{"sentiment":0.5,"text":"Stayed there for 2 nights. Close to Union station - used subway to Universal Studio and Flyaway bus to LAX. The room was dated but clean. The hotel was surrounded by Japanese restaurants which was good for Japanese food lovers. A good located hotel if you rely on public transport."}
{"sentiment":1.5,"text":"We stayed in New York for about 3 days and had a wonderful time! Our hotel was very central and this really helped. We were just down the road from Times Square and managed to walk all over the city from where we were. The room was bigger than I expected (I'd been told New York hotel rooms are always very small) and we had a very roomy bathroom with separate bath and shower. We stayed on the 14th floor, and it was very quiet and pleasant. The reception and concierge staff were all efficient, though a little lacking in the warmth we had come to expect of hotel staff in the USA, perhaps this is a New York thing though. I did feel it was a bit overpriced, particularly breakfast, but again I think this is to do with prices in New York, so can't really complain. All in all a really lovely stay!"}
{"sentiment":1.5,"text":"Sandos Gala Resort is an excellent resort with a perfect beach, wonderful rooms, friendly staff, activities, great food and drinks, and above average service. My only complaints would be the internet usage for $5 for 30 minutes, $4 connection fee for each phone call, and the lack of service we received when we complained our minibar was not cooling our drinks (an employee came and put his had in the minibar, decided that it was cold enough, and told me there was \"no problem\"). Other than those issues, we had a wonderful time."}
{"sentiment":1.5,"text":"I have stayed in this hotel twice and both times it has met my needs. This hotel serves it purpose of providing a place to sleep for those on business. I have never heard any traffic and the doors close very quietly. It is a little run down in spots but it is not bad overall. It is close to underground, Times Square, and Cental Park. Sometimes there is a line for a cab outside but it has never taken me more than about 5 mintues to grab one. If you come to be spoiled, you will be disappointed. If you come to get out and do things in the city, I think you will be happy. It is not cheap but neither in NYC."}
{"sentiment":2.5,"text":"My husband and I needed to take a break for our 6th Anniversary and headed to the Four Seasons. I found the Four Seasons in Las Vegas better than most others around the US. The door people are always smiling and unlike the chaos that you'll find at other Las Vegas Hotels, this place was serene and relaxing. One of the best finds was this company called Uberoom that has packages to transform your hotel room. I ordered the 'Strawberry Nights' package from www.uberoom.com and the hotel staff set it up! It was just amazing. Our hotel was transformed into a special romantic suite with satin sheets, champagne on ice, even rose petals that spelled out happy anniversary. From what I understand you can get it set-up at any hotel, and the staff at Four Seasons took care of us. Highly recommended for everyone."}
{"sentiment":2.5,"text":"We spent 3 nights in this hotel, on a lovely room on the sixth floor, overlooking the Olympic Park. The room was quiet, spotlessly clean, with a great bed, extra pillows and stable, comfortable temperature. It is very conveniently located: practically in Westfield Shopping Centre, but isolated from all its hustle and bustle. We were able to shop early on Sat morning when there were very few customers around. We did not have breakfast in the hotel, although we did drop by and it looked quite inviting. The hotel is a bit hard to find, but if one follows the directions on the web page, it is quite easy. However, I totally agree with sp08cm who recommended \"travelling one extra stop on the DLR from Stratford Station the first time to find where it is and then work out the quickest way through the Westfield shopping centre afterwards\"."}
{"sentiment":2.5,"text":"I brought my husband to Grand Velas for his 40th birthday a few weeks ago. During this time of the year, occupancy is quite low, so we felt that we had a private oasis to ourselves the majority of the time. We were fortunate to stay for 5 days which I felt was enough time to relax and unwind. Everything that we could have wanted was provided at this perfect paradise. We stayed in the Grand Class section and I wouldn't have it any other way. The warm infinity pool blew our minds and the endless round of cocktails certainly kept us happy. The restaurants are all amazing, but if you have the chance, make reservations at Frida at least twice during your stay...yes, it's that good. The spa is breathtaking and something that should be experienced. If you're reading this review and still unsure, rest assured that it will be amazing. We look forward to making this resort our home away from home for many years to come."}
{"sentiment":2.5,"text":"We stayed in a one bedroom service apartment for two weeks. It is very handy as being so close to shopping, train station. The room was very modern and had a beatiful view of city."}
{"sentiment":1.5,"text":"This hotel was very trendy, younger more hip crowd. The lobby had a great atmosphere at night and the DJ played good music each night. Also, the staff was one of the best of the W brand hotels. They were very kind, courteous, and accommodating. We used the complimentary car shuttle service several times and the driver was very knowledgeable! Also front desk employee Yesliana was very helpful when we requested a larger room. I had redeem 16000 starpoints for the stay and when I got to the originally assigned room it was very small. She immediately took care of the situation and offered us a larger room. Overall the experience was fantastic!"}
{"sentiment":2.5,"text":"Enough space in the room, nearby shops and restaurants but quiet inside the room. Clean and luxury room and hotel. Good breakfast with enough choice. Very kindly staff. We can recommend this hotel to everyone! W Bosma L Vaals"}
{"sentiment":2.5,"text":"The staff did absolutely everything possible to make my stay a perfect one and were helpful beyond comparison - from check in, daily operations, to final departure, as mentioned in my tweets. I also appreciated all the many little extras. The bed was impressive - such a deep sleep that I nearly slept in for a couple of important meetings. And the free wi-fi is perfect for anyone on a business trip. So good I'd like to see Wangz up for an Award. It was even better than the Castle Steps in Prague!"}
{"sentiment":2.5,"text":"the right hotel in New York Of course, there are more luxurious hotels in New York or more historical or more expensive ones, but none of them can beat its location. And this hotel is so newyorkish: expensive, noisy, big, crowded (OK it was Christmas time). The rooms are fine, clean, the beds extremely comfy. Nothing fancy but everything was fine and in good condition. Re the location, as said before you are close to everything. You can find tickets for broadway shows at a discounted price but you have to be patient (you can easily wait three hours). The rotating restaurant/bar at the top floor is amazing but do not expect for a culinary experience."}
{"sentiment":0.5,"text":"Hotel del Comte ++ +Nice and clean room. +Friendly staff with good english. +Close to Metro station Urgell. +Hairdryer and TV. +Computer with internet in the lobby for free. -No watch/clock in the room. -No mirror, only in the bathroom. -Expensive breakfast, 11 euro. -Thin walls/doors, could hear people talk and flush their toilet from other rooms. +/- About 20min walking distance to La Rambla."}
{"sentiment":0.5,"text":"Stayed at Sam's Town from October 5 -12th. The rooms are okay they place was very clean. Just needed some major updates. The rooms are very dark, they need some color. The little food court was very nice and had some very good food at the Panda Expree(if you like chinese food). They also have a little snack shop in the back of the casino that has great soup(s) and sandwiches. The major drawback is the price of the rooms, for it to be such a old hotel they want to much for the rooms. Since I come there and play a lot my rate was $35.00 for the week which is not bad. But $85.00 for the weekend to me is just not worth it. I still would stay there again since it is close to other food places, casinos and stores. Right down the street is a all night Super WalMart."}
{"sentiment":0.5,"text":"Not a whole lot to say about this really. It is exactly what we expected. Lots of Contiki tour types there, it's cheap and cheerful, no frills but does the job. Good location, but would have been nice to have been slightly more central (although it's just a couple stops on the subway to picadily circus). Breakfast was nice enough, rooms were clean."}
{"sentiment":2.5,"text":"Punta Cana - Secrets Excellence I am an avid traveler! My husband and I visited Secrets in May 2003 to celebrate my 50th birthday. I apologize for sharing my experience months later. I usually don't write a review, but I was surprised at the negative reviews! This resort is absolutely the most fabulous resort we've visited in this part of the world! The property is just beautiful! The staff is the best!! I've never had such attention! My most enjoyable experience was the spa! The staff is professional, friendly, attentive! They certainly exceeded my expectations! I go to Elizabeth Arden Red Door two times a month for a massage and weekly for a manicure and pedicure. I wanted to bring the Secrets spa staff home with me. I am African-American and was concerned about hair care during my stay. I traveled with a wig. However, I bit the bullet and made an appointment at the hair stylist. I WAS AMAZED! Yes, you're right. I wanted to bring the stylist home with me too! The food was very good! Food is not high on my list, so I really didn't have a favorite restaurant. The bar selections are extensive! Even though I couldn't enjoy my drink of choice (Remy VSOP), I didn't let that spoil my trip. I settled for champagne -- plenty of it! Trust me---there is plenty to drink! If pushed, I'd vote for the French restaurant. I agree with other reviewers; the breakfast buffet is quite enjoyable. I actually had a favorite omelet chef! My 50th birthday was fabulous!! I had a BIRTHDAY PARTY IN MY ROOM; the resort staff went beyond the call of duty! Secrets is absolutely the best all-inclusive resort; you definitely get the bang for the buck!! I talked so much about our trip, 3 couples from my place of employment have gone to Secrets already. We are DEFINITELY returning!Enjoy your trip! Connie"}
{"sentiment":2.5,"text":"Dear Mr. Scaramellino, I just wanted to take a moment to tell you about the STELLAR service I received at your hotel last weekend. From reservations to check out it was the most amazing experience I have ever had in any of the Luxury Collection Hotels/Fine Hotels and Resorts... Actually, in any hotel ever! It was my boyfriend cent cent s birthday and also the day of a charity 100 mile bicycle ride he had organized. I was following the riders in my car from Huntington Beach to San Diego and supplying them with food and drinks along the way. I had previously spoken with Jeff Josenhans of the Grant Grill and arranged for a post-ride cocktail and dinner celebration, with a custom cake for my boyfriend. I called ahead that morning and by a stroke of fabulous luck, got Julie Larkin on the phone. I asked if it would be possible to arrive a little early to decorate the suite with birthday balloons and congratulations signs. (No tape on the walls of course!) Upon my arrival, social host Michael Curry was wonderful in helping me with a carload of luggage, gear and decorations. I then went to the Grant Grill and met with Jeff Josenhans, who had already arranged for a reserved section for my group, had already taken care of the cake, and even took some decorations from me for the table. As if that weren cent cent t enough, I then met with Julie Larkin who informed me that not only did I get above and beyond my FH&R upgrade, but that she had upgraded us to a bi-level Presidential Suite! From Rita Casares at the front desk, to Jeff and Michael and Julie, the entire staff offered to help me blow up balloons and even decorate the suite. When my boyfriend and the other riders arrived at your hotel, they were greeted with applause from the staff. They felt like rock stars! Our time in the Grant Grill was wonderful, and his cake was spectacular! And the special touches in the room (fruit plate and sparkling water) for his birthday were so thoughtful. All in all, it was a truly magical weekend. And when we got back home, he proposed! I will forever connect the most important day of my life, with my weekend at the US Grant. All my best, C. Bertram"}
{"sentiment":2.5,"text":"This spectacular hotel is a treat for all senses. From your arrival towards the impressive architecture of the main building, to the impeccable service from its staff, you'll be astounded by just how well you will be treated at this fine & romantic establishment. We were invited to stay a night here with friends who were upgraded to a 2 bedroom villa. While I can't speak to price / value, I did want to share my comments and photos, as this place really left an impression. The two bedroom villa was incredible. A private pool and Jacuzzi, a separate relaxation hut and space (that we used for drink preparation), the most unbelievably beautiful bathrooms you'll ever see, and tasteful modern furnishings. The beds / pillows (with pillow menu) were extremely comfortable, and with the fantastic air conditioning, we had a sound night's sleep. The accommodations are true 5-star. We opted for a BBQ - where two friendly gentlemen brought a bbq, table setting and all food into the private villa, cooking a feast of delicious cold salads, seafood appetizers, grilled lobster, and steak. This entire experience is a must! The superb staff explained the proceedings, slapped a freshly squeezed lime margarita into your hand as they cooked away and the twilight fades - tiki torches light up the outdoor area and you are served a delicious meal. They offered cappuccinos at the end, and a simple phone call results in the table setting being cleared. Incredible. Another highlight was the buffet breakfast - outstanding quality and variety - we opted for made-to-order omelets but also tried a warm shrimp salad, guacamole, cactus juice, hot chocolate...enough options to please anyone. The beach area & pool are relaxing and very quiet (no kids that I saw), and the grounds of the entire hotel have to be seen to be believed. This is the perfect place for a romantic, recharging getaway. I'll let the photos speak for themselves...we will be back."}
{"sentiment":2.5,"text":"I am a huge fan of the Mandarin Oriental. That is why I came to this hotel in the first place. This hotel provides all the service and luxury that you might expect from an \"Oriental\" Hotel. The rooms are large, the staff very service minded and the food at the restaurants very good. I always pay extra for access to the business lounge on the top floor. Every evening the lounge service appetizers and there is WiFi. The hotel is also located very close to some large shopping malls and when you are lucky you can even see the \"Lion\", Singapore's national symbol. Last but not least the Oriental has a large pool area to relax after a hard days work."}
{"sentiment":1.5,"text":"I chose this hotel based on the great reviews on this site and every single person was right on. The price per night is one of the cheapest in Vegas, yet you are smack right in the center of the strip, with a clean room, comfortable bed, great 24 hour restaurant, pool access at the Flamingo next door and cheap minimum gambling opportunities. It also only takes 5 minutes to walk from the room elevators to the front of the hotel and strip. My husband and I had a blast and used all the money we saved by staying at this hotel for great drinks, food and shows at other hotels!! Don't even hesitate...stay here and spend your money on the fun stuff."}
{"sentiment":-1.5,"text":"I am a high school teacher and my class had chosen the Carter Hotel. Unfortunatly was the hotel full of rats. When students returned to their rooms, rats where on the floor. In addition, the rats were eating food from the students' suitcase. Students also got many fleabits. We had booked a total of 12 rooms, and in 6 of the rooms were rats. The hotel is not recommended for anyone."}
{"sentiment":2.5,"text":"this hotel was fabulous! the staff members were really nice, the rooms were spacious and cozy, there was a fun bar downstairs, beach access and it was just off the beaten path enough to be a little quieter and cozier than the hotels right on the main drag."}
{"sentiment":-0.5,"text":"I stayed in this hotel for one week. The location is ok, and the rooms were small but clean. Unfortunately the staff at the front desk were incompetent, except for one guy who was there on Sunday who was pleasant and nice. The attitude of the staff added a lot of stress to my stay (one was very rude although I was very polite to her), plus it was very noisy at night, so I was very tired most of the week. If you're in NY on business this is not the place to stay. Also, there was practically no security at this hotel- one night I came home to find a homeless person in the lobby. But if you're just looking for a cheap place to crash after a night out, then it's probably ok. Personally, I like the san carlos hotel-- it's a little more money, but the location is better and the neighborhood is much more upscale. Plus at the san carlos the front desk staff is wonderful."}
{"sentiment":1.5,"text":"We stayed 3 nights for a wedding and had a great time. The view from the room was fantastic. We could see the surfers from our balcony. It was a bit over priced for what you got. We did not understand the $25 resort tax. We stayed the rest of the week at the Hilton in Honolulu and did not pay that tax for a much nicer & newer room. The pool was wonderful, the water clear and cool. Plenty of chairs, but you could not \" save one\" for very long.. The food was good, the drinks, watered down, but the staff was wonderful. I can't say we would ever stay there again for more than one night as a break from Honolulu."}
{"sentiment":0.5,"text":"As other reviewers have said, the property isn't great. The building seems a little old and tired, and didn't seem the cleanest. However, for the price, the place met my expectations. It is a great location with easy highway access and walkable to Old Town. The staff was excellent. There was a free wine and cheese reception when we arrived. There is an efficient courtesy shuttle system with friendly and prompt drivers. Parking is in secured, attached parking deck. Breakfast was pretty good. Major complaint is the lack of a thermostat on the heating/cooling system. It was difficult to regulate the temperature in the room. We did not face the freeway and had a quiet and pleasant room."}
{"sentiment":1.5,"text":"We used our Marriott rewards to stay for five days. Excellent location, We had a king bed room.. more than adequate as we aren't the type to spend a lot of time in the room.. Have had smaller in NYC!! Very no frills lobby. Had breakfast for two in the adjacent restaurant.. A small but nice buffet. What more do you need to get up and get going!! If breakfast is not included, head two doors down to the left and eat at the Charlies.. It is a combo deli, grocery and buffet!! During the week , there is a full compliment of salad bar and hot foods that you buy by the pound... lots of choices.. weekends are slim pickings as they dont put much out since the business crowd is gone. We walked everywhere but you can get a cab right outside the door if you want.. Remember that the traffic may take longer to get where you want to go than just walking .. Nothing fancy, but clean and safe.... would recommend it to anyone!!!"}
{"sentiment":2.5,"text":"OK. So it's not the Ritz, but give me this over the Ritz any day. I can honestly say that this was one of the most enjoyable and hassle-free stays at a hotel for quite a while. I can't find a fault in any aspect of my stay here. The location was perfect for getting to almost anywhere downtown, museums, shopping at The Grove or Farmers Market and freeways for venturing further afield. Staff could not have been more helpful. I was concerned before arriving at some of the comments regarding parking in the street and the permit, but if you keep your wits about you and know what the rules are about where to park, you will have no problems. The furthest I had to park was about 200 yards away and the owner was also proactive with regard to the street cleaning days and making sure that guests were not parked in areas that were being cleaned. The room was comfortable, clean and large and my bed was very comfortable. There is also a small area out front to sit and chill after a days sightseeing or shopping. There was occasional noise from other guests, but I was never awakened or disturbed by any noise. Thanks to everyone at the Wilshire Crest for an enjoyable stay and I would definitely stay here again."}
{"sentiment":-0.5,"text":"I'm with the reviewer from Delaware (12/26/05); this place looks a lot better on the website than it does in person. I'm pretty much in overall agreement with that reviewer's comments. The rooms are dark and average (ours smelled so strongly of room freshener it was nauseating). The decor is standard Hilton hotel room; nothing imaginative or interesting. If you came with kids, you'd probably appreciate the pools and activities. We don't have kids, and aren't really into the Disney-themed plastic decoration (including a fake old western town store front theme). I thought the price of $200 per night was pretty high for what you got. The spa is, in my opinion, very misleadingly described as one of the 10 best in Arizona. I don't know what list they are working with, but I can't imagine that is the case. I booked a $165 massage. The massage itself (by Ron) was quite good. But for that kind of money, there's usually a pretty nice spa experience that goes along with it. In this case, I checked in, and the girl at the counter didn't even offer to take me to a locker room and give me a robe! I had to ask for that. The locker rooms are your regular gym-type locker room. There is a co-ed steam room and sauna. No whirlpool. After I saw a man in the steam room stretching his hamstrings in full workout gear (including gym shoes), I wouldn't have gone in the steam room if you paid me! The showers are badly in need of an overhaul -- mildewed, no water pressure. The waiting room is basically on a sofa in the beauty salon -- strong smell of nail varnish. During the massage, the table rocked throughout (it needed some sort of repair), and everytime water turned on in the hair salon you heard it loudly. One nice place to hike -- the Phoenix Mountain Park (east on Glendale past Highway 51). Great nice hikes -- although you have to drive about 10 minutes to get there. The Aunt Chiladas place was a good place to grab a bite. The Coffee Plantation (near intersection of Glendale and 16th) was also nice."}
{"sentiment":1.5,"text":"Not that bad! After reading many negative reviews i was abit unsure of this hotel, but we were booked and ready to go and not being particulary picky thought we would cope if it was bad!We had booked a room for 3 so had a room with 2 doubles and we were pleasantly suprised, it was bigger than we expected,there isnt a great deal of room between beds and door but plenty enough,the cuboard easily held our 3 (large) suitcases. The bathroom was small but manageable and with a window.My main praise is the location of the hotel its well placed just around the corner from union square,shopping,resturants and cable cars it was excellent!The hotel was very clean ...maybe of a certain age but its well kept in my opinion,the staff were pleasant enough too! And there was not much noise for a city (we were 6 floor)Id stay again the ritz its not but its a great base for exploring the city"}
{"sentiment":0.5,"text":"What can I say, it is definately not a 4 star resort. I am glad that it was a last minute deal price because I certainly would not pay full price to stay at this resort. The rooms are out-dated, no coffee makers and fridge is only stocked with pop. We actually moved twice, finally moved to a room in the building closest to the Pool, much better room. First room was 'in the middle of the jungle' no view very dark. Second room, was first floor and was very musty, couldn't even sleep the first night. The beach as others have commented is very nice,however they could use newer lounger chairs on the beach. Most of the chairs on the beach have 'old smelly' cushions on them.. should be updated to the 'mesh' chairs. Staff are extremly friendly in the restaurants and at the Beach Bar. I might also add that they do seem under-staffed and they work hard. If it wasn't for the staff, I'm sure our trip would have been worse. Food at the buffet wasn't bad, you could always find something to eat, however the selection is not great. Then again you are only paying for a 3.5 star resort. Being a small resort, there was not much for 'entertainment' at night, or even any place to really take a stroll around the resort. The 'jungle' setting may have been nice at one time, however it appears the trees and shrubs have overgrown and could use some 'trimming' to allow for a little more sunshine. It is close to Play Del Carmen, so a quick walk to town in the early evenings was a nice escape. If you are use to larger 5 star resorts with plenty of entertainment I would not recommend the Reef. However if you are looking for a smaller resorts, mediocre rooms and a place to relax on a beautiful beach then you may like the Reef.. just don't do it at full price! All in Alll would I go back - only if I had another last minute deal and was in desperate need of lying on a beautiful beach."}
{"sentiment":1.5,"text":"ask for a room on the inside. The cable car bells get to you after awhile. Also, be sure you have lots of energy to get back to your hotel at the end of the day, doesn't matter where you go, you will have a steep incline to climb to get back to this hotel. This where the three cable car lines come in handy, all stopping in front of the hotel. Hotel is great for easy access to Fisherman's Wharf, Union Square and shopping on Market St., and Ferry Market. 30 minutes to airport by cab; 30 minutes to Golden Gate Park by transit, 30 minutes to Sausalito by rental car."}
{"sentiment":1.5,"text":"Being a travel agent who travels to this part of Mexico 4-5 times per year, I get to see a lot of resorts but I am never swayed and stay true to my reviews. This will be your lowest price point to try out an adult only resort in the Mayan Riviera. Not to say it was bad, just a good price point. Check In: You will still get your champagne greeting with cold towels as you arrive and brought to a nice lounge area to check in at a desk, rather than standing at a counter. You will most likely NOT get your room till 3 PM, they stand pretty firm on this, although I did voice my opinion when asked about this practice by my rep. If the room is ready, why not just give it to clients? SPA: Booked a 1 hour massage since I had to wait till 3 PM for my room. To be honest, it was not memorable. If you are truly looking for a spa vacation, I would look elsewhere (The Royal in Playa del Carmen), although she did a nice job, not the same calibur or other adult only resorts. Also, no hydro therapy rooms, just a sauna and steam room. I found the prices very high compared to other resorts as well, mostly because they give you a $100.00 credit to use at the spa, guess they adjust the price to off set the coupon? Possibly. ROOMS: I was in the Emerald Jr Suite which are the rooms closest to the beach. Personally, the Golden Jr Suites are bigger and less expensive and are located just behind the Emerald rooms along the quiet pool area. My room was on the 1st floor (see pic). The outside area was no inviting to me but they did have a HUGE jetted tile area with built in seating (not really a tub) off of the shower area that could probably fit 4 adults. Sure, it is closest to the beach, but THIS stretch of beach on this side is rocky, let me rephrase, entry into the ocean was rocky, not so much the beach area (see pic). Quieter on this side of the property for sure. Bed was extremely comfortable, great night sleep. A/C was fantastic and although wi fi is free, we could not get it to work. You do need to get a cable from the front desk, so mention it when you check in. Side Note: There is adult programming on the TV, not common in Mexico Adult Only Resorts, you see this more in Jamaica and all Secrets resorts. FOOD: I found it quite good for this price point. Old addage, you get what you pay for, but based on the price point for this resort, I found the food above average. French Restaurant was VERY good. Decor was a little lacking, I thought, kind of blah, white with some chandeliers. Servers were great and very attentive. Buffet was also very good but here, servers were a little slower to react for drinks and clearing of dirty dishes. BEACH: There is one area where you could get into the ocean with no water shoes, but you must walk a bit to arrive there. Snorkeling is the reason you would want to come here, but be careful, water can be a bit choppy here. Most of my clients do spend their time just gazing out into the Caribbean Sea anyway, and swim at the pools, so the views will not disappoint. Towels Cards should be done away with at this resort, no other adult properties that I am aware of still uses this practice, although it is common at family properties. Email or Message me if you have more questions~"}
{"sentiment":2.5,"text":"My wife and I spent recently many days in this small, classy hotel, when my flat in Paris had been renovated. It is not easy to find a good hotel that is at the same time recently renovated (by a famous architect) and with a reasonable prise, compared to other hotels in this top area of Paris. Really caring staff, particularly at the front desk. The rooms are cosy and well equiped."}
{"sentiment":1.5,"text":"I actully loved it! But I like loud music! I loved the relic's all around the hotel. Very cool to look at! We stayed during there costume party, let me just say WOW! GOOD people watching. That was almost the highlight of the trip. Vegas is Vegas either your feeding the monster or its feeding you. We stayed in the Casino tower which was fine our room was average but who really stay's in? You go there to sleep and shower. Minor downfall there was no coffee in the room. Seriously! I understand they want as much of your money as possible but come on.. Coffee makes most of us happy. Rethink that one. Over all I liked it. Yes there are \"resort fees\" most of the hotels out there have them. My next visit if I go back I'd like to try the place across the street ( I think its called rumors boutique hotel). That way I can have the best of both worlds.. Coffee and Sleep and Party (across the street a HRH) If your a night owl, like loud music, its up your ally.. My personal favorite resturant was Pink Taco. GREAT happy hour!"}
{"sentiment":1.5,"text":"My sister and I stayed here in April 2006- the hotel is beautifully designed and the staff is efficient and courteous. There was some weird sulphurous smell in the front lobby to the street, the escalators and elevators, but it never seemed to make it to the room. The room and bathroom are beautiful but microscopic. It wasn't a problem because who goes to NYC to spend all day in the hotel? Might be awkward if you're staying with someone other than a VERY close friend, sibling, partner, etc- just because maneuvering is difficult in such an enclosed space. The AC worked great, but if your'e a smoker, be warned- there's little air ventilation/circulation (no fan) so if you try to smoke in your room, it just hangs in the air like a cloud. Still, it's a great deal for the price (which would be high for anywhere else, but for midtown manhattan, is very reasonable.) Fun, hip (almost too hip- coming back from a day of hiking around in Central Park, all dusty and sweaty, it felt a little odd to pass by all the well-heeled hipsters decked out for the bars!), and DEFINITELY worth it."}
{"sentiment":2.5,"text":"I stayed in the Hard Rock Hotel with my girlfriends in Oct. 2002 and loved our experience! The valet attendants were friendly and funny, the lobby is gorgeous, the pool is big with a white sand beach, great slide, poolside bar and many other extras. We stayed on the concierge floor (recommended) and enjoyed very nice free breakfast and free cocktail hour each evening. Our room was very roomy and stylishly decorated. Each room has its own CD player stereo and we had a great view of Universal's Citi Walk and theme parks. There are a number of different restaurants at the hotel and a posh little bar/lounge called Velvet that we hung out at one night. We met cool people who were also staying there. I loved it and I'd definitely stay at the Hard Rock again!! I felt like a rock star!"}
{"sentiment":0.5,"text":"Convenient for Universal with excellent staff and very clean. Rooms were as one would expect from HI, bedding was above average as were amenities. What the hotel could use is a refresh in the decor, the walk to the rooms is rather dark and dated. Dark wood accents and trim are predominant making what could be an A+ hotel a strong B."}
{"sentiment":1.5,"text":"This hotel is in a fantastic location and is very clean. There were people cleaning the hotel all day long, mopping, raking, etc and it showed. The hotel is old and it is not fancy at all but for the price, you could do much worse in Playa del Carmen. All of the rooms on are the first floor which was great for my parents. We had a fridge for snacks and beverages, a decent bed and a fairly large room. There are 2 coffee places within a block and a number of good restaurants. 100% Natural is across the street and has great food if odd service. Babe's is around the corner for excellent Thai food. There is a strange situation with the towels. They really need to be replaced and there seemed to be a shortage. If I return to this hotel I guess I would bring my own towels, not ideal. The ladies who work here are extremely nice. They were professional, friendly and always tried to help us with anything we needed. If you don't need anything fancy, this could be your place."}
{"sentiment":1.5,"text":"small, but clean rooms, great location!"}
{"sentiment":2.5,"text":"My husband and I just got back today from our 5 day trip at the Signature. It is my favorite hotel in Vegas. The jr. suite is big, has a jacuzzi tub, separate room for the toilet, and a kitchenette. We ordered groceries from vons.com, cooked in the room, and saved a ton of money. The real reason I like staying at the Sig is because of the MGM Grand Lazy river. By staying at the Sig, you can use all of the MGM Grand pools plus the Sig pools. I had so much fun! My husband enjoys staying there because it is a completely non-smoking property and he is allergic to cigarrette smoke. It is also very quiet because it has no slot machines either. The rooms also have dvd players and high speed internet included in the resort fee."}
{"sentiment":1.5,"text":"My husband and I love Vegas and decided to give the HRH a try, mostly because of it's reputation for having a fun atmosphere and great pool. Got there before check-in time on Friday, so our room wasn't ready yet. I slipped the front desk guy a twenty and he found us a pool view room that was ready immediately. Lovely room, hip and clean with French doors opening to pool - nice! Staff was very nice, great dealers and boy does this place get hopping at nite - pole dancers in casino, husband loved it :) Join the player's club when you check in - we racked up $$$ off on our bill. The pool, Rehab, was happening on Saturday. Make sure to get in line before 9 am or you won't get a lounge chair. Beautiful pool, waterslides, waterfalls, swim up gaming and great people watching. They search everyone on way in so don't bring any drinks or liquids in (people were getting hand sanitized, cologne bottles and unopened boxes of Tylenol taken away). Cabanas are $5k on Saturdays, daybeds $1200 and bouncer guys have an attitude. Drinks very expensive - $25 long islands, but they came in big zippy cup and were strong - Bud Lights $9. You're on vacation, so be prepared to spend some $$$. We met some great young people from all over the US."}
{"sentiment":2.5,"text":"I have just returned from a 6 night stay, with five friends. The greatest asset this grand old hotel has is its staff. They are wonderful. We were treated like valued guests and nothing was too much trouble for them. Everyone was smiling, polite, helpful and great fun. The public rooms are grand and spacious and the decor is probably much as it was when the hotel was built in 1912. The bedrooms are enormous. (we stayed in standard rooms). The beds were luxurious and very comfortable. The biggest downside to the bedrooms is the lighting - not unusual in hotel rooms everywhere - but in my room there wasn't one mirror in the bedroom, no overhead lighting anywhere, only table lamps. In the bathroom there was one small shaving/make-up mirror with nowhere to put anything. The shower was adequate but not overwhelming. And no in-room safe. The other complaint we had was that so many of the amenities in the public areas were closed. On only two days of our stay were we able to get a drink (of any kind) in the lovely lounge area, the Bistro restaurant, which served a very good, (reasonably priced)breakfast was closed at all other times of the day. The only place to eat or drink most of the time, is the Rodeo Bar downstairs, which is not 5-star standard. If you want a slick, modern hotel, don't stay here. But if you appreciate the old-time grandeur and courtesy of staff, there is much to appreciate at this hotel. It is in the commercial area, so not much going on in the immediate vicinity, but public transport via the new DART system is very good, and the hotel has a courtesy limousine which will take you anywhere within a 5 mile radius of the hotel. Great. We all enjoyed Dallas and the Adolphus, despite the few gripes!"}
{"sentiment":2.5,"text":"excellent hotel I spent 4 nights in Diana Park Hotel and my stay was really relaxing, excellent. Since I am travelling for business I appreciate the nice, clean and well supplied room (finally a hotel that has bright lights in the rooms and not a wake light of 40 Watts!) The bathroom has bathtube with hydromassage, hairdryer, a magnifier mirror with light (finally I can see exactly what I do during make up...) In the meantime I appreciate a quiet hotel, not noisy, not many people around..,.The room has TV, minibar and free ADSL conncetion. (you can get the cable with 10?at the reception,and the money is refund when you give back the cable).I had to go to the Fortezza (for exhibiton) so no time for walking...but in 5-10 minutes (it depends on the traffic) the exhibition center can be rached by taxi. Of course, you can also walk. The staff is extremely kind, helpful and friendly.I certainly will go back to Diana and I already booked my next stays in Firenze. I definitely would suggest this hotel. The quality/price rate is really excellent."}
{"sentiment":1.5,"text":"Loved this little hotel, great location and service..........but no CNN"}
{"sentiment":2.5,"text":"Was only there for 36 hours, but enjoyed the stay. Have traveled through HK island many times and this was one of the better hotels I've stayed at...however that's starting with a low base. I arrived late at night and was bumped to an executive suite, so wasn't going to complain about that. However I can't say everyone will likely get this type of treatment...and certainly did skew my perception for the better. The suite was huge...lounge, kitchenette, bedroom with sliding glass door splitting the bathroom. Had a view of the harbour, which was quite nice. Nice large LCD TVs in bedroom and lounge. Bath was just glamorous...light marble everywhere. Although it's not in the heart of the city, it's certainly worth the extra $50HKD to take a taxi to Central. Others have said the MTR was nearby, but I taxi'ed most of the time. Only annoying thing was the $130HKD charge for the wifi...if it wasn't a business trip I certainly wouldn't have paid that much for it. Shouldn't most hotel include free wireless by now?"}
{"sentiment":2.5,"text":"We stayed at the Pioneer Square Best Western when we visited Seattle to watch a baseball game. The location was perfect, about a 10-15 minute walk to ball park. Lots of restaurants close by and a grocery store. The staff was very friendly and helpful and the breakfast was good (waffles, bagel, cereal, yogurt, juice, apples). Some shady looking people around area but they left us alone. Will definately go back next time I go to a ball game in Seattle."}
{"sentiment":1.5,"text":"We were happily surprised with the Hotel du Pantheon in its very charming decor, scrumptious continental breakfast, spectacular position on the Place du Pantheon and very helpful staff who answered our needs immediately and whose restaurant recommendations in the area were right on. We would recommend a room with a view. The hotel was extremely quiet so we were surprised when one night we were kept awake by a snoring neighbor!"}
{"sentiment":1.5,"text":"We booked through Tablet and stayed 3 nights at The Loden between Christmas and new year. Hotel is of a very high standard with contemporary, luxurious rooms. Nice cosy bar and public spaces. The staff were all very helpful and friendly. It's a very nice, quiet place to spend some time. It's a little further away than some hotels but only a short (5-10min) walk to the main shopping areas and taxis are readily available and inexpensive. Unfortunately we were disappointed with the quality of the breakfast, which we thought was poor for a hotel of this standard. Choice was very limited and quality mediocre at best. It was included in our deal which is just as well, as I would have been very disappointed if I'd had to pay the $18 or so for it. There are other eateries nearby (Urban Fare on Bute St is very good) that offer much more variety and better quality for less. We didn't eat any other meals at the hotel so can't comment on the quality of the restaurant. Finally, the only other disappointment was the lack of availability of the complimentary car service. I tried twice to book it, with a couple of hours notice, but was told that they didn't had a driver available. Seems a shame to be offered such a perk only to be denied it. Overall though a really nice, quiet, luxury hotel which offered good value for money."}
{"sentiment":0.5,"text":"Correcto y poco m copyright s. Habitacin 3234"}
{"sentiment":0.5,"text":"i stayued here in february with my boyfriend. we were just looking for a cheap couple of days away so picked this as was the best price with a good location. The rooms were very small but very clean and all you needed as we found out we were not in our room alot. The only thing i can say is that the room looked onto the road and you could constantly hear bikes and trams. But what do you expect - you are in amsterdam!!! The staff cannot do enough to help you. They were brilliant!!! The complimentary breakfast was ok but not alot on offer and get down early as we went down later and ther was nothing left. All in all this hotel is all you need and i would stay here again."}
{"sentiment":2.5,"text":"Overall service was excellent we were totally satisfied with the whole staff everyone was very helpful, the march of the ducks at 11 am everyday was so cool, something amazing how those ducks march on the red carpet to get in the fountain located in the lobby. The food in the restaurants inside the hotel were so delicious, I really recommend this hotel and 100% sure that I'm going back next year."}
{"sentiment":0.5,"text":"Depending on what type of traveler you are this hotel may suite your needs. I stayed here on business and had an average stay. However, this hotel is superb for families with kids (especially in the summer months) when they can play in the pool. My one bed room suite was very large and included a kitchen but needed a lot of minor repairs (paint, wall texturing, a few fixtures in the bathroom). All rooms have a dvd player with a complimentary video library at the front desk. The beds are comfortable and the a/c unit cools very well. The wifi is complimentary and worked fairly well. A big plus was the complimentary snack bar at the front desk. Munchies, snack crackers, popcorn, all types of soda, and candy etc. You are welcome to ask for anything, anytime, and its complimentary (although a tip is always nice once in a while, in my opinion). I do want to note that upon my first night there I made sure to check all of my windows and sliding door and found them ALL to be open and unlocked. I was a little concerned because I had left all of my valuables there and then found that someone could have walked right into the room. Housekeeping \"supposedly\" does this to air out the rooms but just recheck yours if you decide to stay. Dinner at Yamashiro was well worth it. Not too expensive. The hotel can make reservations for you and will provide transportation to the top of the hill, complimentary. Continental breakfast is served 7am to 9am everyday. Very good pastries, juices, and croissants. Parking is $9 per day. No room service. Staff was pleasant and caring. The hotel provides a decent service for the price. Since this is an old apartment building, your hotel experience is bound to be different. I prefer more of a typical hotel establishment with a few more amenities. Enjoy!"}
{"sentiment":2.5,"text":"I must admit, when I read all the rave reviews about this hotel, I was a bit unsure. Was it the hotel owner and his 40 friends? Or was it genuine. Well, I am too cynical for my own good! This is one top top hotel. Everything the previous reviewers say is true. From the minute you walk into the hotel, you are made welcome (Marc was our receptionist at the time and he took us to our room.) We are so-called budget travellers, we arrived by Ryanair, but like to spend a bit extra on a hotel. This hotel is worth every penny. It is truly excellent value. Our room was perfect, I don't have one bad thing to say about it. The bathroom was luxurious, the room was clean, and we had 2 nights of great sleep. The staff were genuinely nice, and were never overlly nice, if you know what I mean. Breakfast was lovely, and we were treated so well. Slippers and robes in (suite) rooms, cold minibar, cool TV, strong shower, nice toiletries - all the small things that add up to make a great hotel, but so many of the bigger hotels (or even 5 star hotels) get wrong. Great views of typical Parisian Rue, in a great area for shopping (Le Wife was living her dream!) Well done Mr Owner (sorry I can't remember your name) but you have a great hotel - please don't let it change, and we will be back! (One thing I would say, the nearest Metro stop isn't St. Seplice - although I can't remember what it was called now! Think it begins with a \"p\". Even Montmatre was closer. I very rarely give any service 10/10, be it a shop, a restaurant, a company etc, but this hotel is 10/10. If you have a problem with this hotel, you have a problem with life. ENJOY!"}
{"sentiment":2.5,"text":"I have stayed in many hotels across the country and on Disney property (including The Grand Floridian). This by far is the most exquisite hotel I have ever visited. I booked my reservation over the phone and it was a great experience. The agent was professional and informative. I was impressed by this experience alone. We stayed for two nights and I wanted to move in within the first 20 minutes. The property is stunning. The grand foyer upon arriving has a soft and sweet aroma. The staff member are engaging, courteous and professional. The rooms have top quality furniture, linens and decor. On this visit, i forgot my shampoo and conditioner and used the set provided (I hate using hotel samples). I fell in love with the shampoo and condition. My hair feels amazing. The quality and service here are superior in every aspect. This visit surpassed any expectation I could ask for. A true luxury hotel."}
{"sentiment":1.5,"text":"The Omni is one of three or four hotels I regularly book in downtown Los Angeles when I am in town for business or the theater. It is well located for the courthouses and the financial district and walkable for the Music Center, but since there are shuttles for that, you don't need to. There are some good restaurants nearby, but you are up on Bunker Hill and the new heart of downtown, LA Live is a good long way, still walkable if you are in good shape, but still a good mile and a half. The rooms are modern and comfortable and the pool just big enough so I can lap swim. Overall, if you have to be in downtown for business or the theater, I think this is a great choice."}
{"sentiment":0.5,"text":"Not upto scratch The only thing about this hotel that was 4 star or above standard was the price and the lobby.The bad:Doors to rooms are hang poorly and over sized therefor they do not close properly. Found this out firstly by leaning on the door next to my room and falling into the room while somebody was sleeping in their bed. Embarrassing. Had to double check every time we left and went to sleep because it required a massive amount of force to close the doors. Room finishing was poor. Looked like someone was shot to death inside our room near the door, it had several holes, cracks, paint chips in the 'entrance hall'. Everything felt cheap.Gym. Well if you can call it a Gym. You need more than a one bench and a combined total of 18kgs of weights to call it a gym I think. Found the room to be effected by outside noise even though out 'balcony' only looked out onto an alleyway which was too small for cars to go down.The good:Pool area on roof is very nice. Would be great in the summer. Plenty of places to relax up there. However pool isn't heated so its wasted in the off season. Wifi is free in your room and it works well. Location is great. Just off Ramblas, near everything you want to be near."}
{"sentiment":1.5,"text":"We used the Travelodge in City Road during Half Term School Holidays 24-26 Oct 2011. Must say that we were happy with our family room, clean, quiet (a little apprehensive because of reviews) and not too hot. Beds a little uncomfortable, but everyone slept quite well. We had booked the 9.95 evening meal (2 course) which included wine/larger/soft drinks which was a very good deal. Food was quite good but service lacked co-ordination. Breakfast was very good but again not enough staff on hand to handle the very busy time 8.30am onwards - everything was running out and took a little time to get more. We used the Oyster Card for travelling from Moorgate Underground which was very convenient and we also used the No 76 to the city from outside the Travelodge. There is a cinema a few miles up the road and we hired a taxi to get there (Vue) for about 6.00 (family of 4). We paid about 74.00 per night which is excellent as location is convenient for most areas. It is only 3 stops from Euston. We hired the Boris Bikes from Hyde Park (you can get them from all over London) and we cycled for about 90 mins which cost us 1.00 per person! We cycled in Hyde Park only, but you can go all over London on them. Put your credit card in and you pay 1.00 for access (24 hours) and you then get billed on your credit card for the amount of time used. You return the bike to any Boris Bike stop and make sure that the green light comes on as you push it into the stand and they bill you for the time used. Excellent. We would recommend the Travelodge as a good location, clean with good food, but service needs a little attention - will return soon."}
{"sentiment":2.5,"text":"This is the first time I have provided feedback on my stay but I really felt compelled to share my experience. When I told my family we were staying at the Holiday Potts Point on our visit to Australia they were not bothered either way, but by the end of our stay (5 nights) the level of comfort we had with the staff made it feel like home and we all wanted to stay longer. but it was not just the people but what a great location. My wife and I really enjoyed our morning walk which involved walking arouond Lady Macquaries Chair. The walk a brisk 40 minutes gave us some of the most spectacular views of the Opera House, Botanical gardens and Harbour Bridge. Ourside the hotel were numerous restaurants and cafes which provided interesting conversation as we chose our daily lunch. And finally the hotel sits right over Kings Cross railway station. In less then 10 minutes you can be shopping in Pitt Street Mall. and we did a bit of that. Being a family from the United Kingdom we found our time in Australia a wonderful experience and wish to thank the team at the Holiday Inn."}
{"sentiment":2.5,"text":"Staying on the 50th floor of the Wynn was an experience that my new wife reacted with tears of thanks - gents, if you want to blow the girlfriend or wife away, I can highly recommend the Wynn. Make sure it's a Parlour Suite, where you will be rewarded with a red card entitling you to VIP treatment, access to VIP areas (including the VIP entrance and pools), a higher credit limit (is that a benefit?!?), and a general feeling of being royalty in the hands of the excellent staff. The restaurants are fantastic, I highly recommend Red 8 an award winning Asian restaurant. We ordered enough for 4 accidentally (I can't believe how big portions are in the States!) and we ate for around 70 - you try paying that in a top restaurant with a world class chef here!! They have a top night club there, Tryst, but it's only open at weekends..... So we went to Lure the cocktail bar, again flash your red card you get better treatment. Here you can spend $16000 on a bottle of Hennesy or about $25 for two double measure drinks - but they don't bother measuring them; we had two each and were on the floor! The location of the Wynn means either a taxi toward the MGM Grand/Mandalay Bay end, or a short walk to shops, ticket booths for shows and Treasure Island etc. We moved on from Vegas and on our return stayed at the Luxor at the opposite end of the Strip - which is where the downside of the Wynn rears its ugly head. We were spoiled in the Wynn, and entering other hotels they felt inferior, a lower class, and it made us miss the Wynn that bit more. Oh and by the way, mention 'honeymoon' when you pre-book and you'll probably get a room rate of $300 a night for a Parlour Suite as we did!"}
{"sentiment":2.5,"text":"My family and I stayed in the Omni Hotel for three nights in July. After reading about this hotel on Trip Advisor I signed up in advance for their Select Guest programme which allows guests to enjoy complimentary services such as in room wifi, newspapers, cookies and milk at night for kids and morning drinks delivered to your room or door at a time of your choosing. Upon arrival were we greeted warmly by Mika who kindly changed our room to the quieter side of the hotel on Montgomery Street away from the trams which run late into the evening. Parking is expensive at $48 per day (we decided to return our hire car early as San Francisco is walk able as a city) and chose to eat outside of the hotel for our meals given the large number of restaurants within easy walking distance of the hotel (China town is only a couple of blocks away). The hotel is also a few blocks away from the BART on Market Street which has a regular train service running to San Francisco Airport. Having stayed in seven different hotels during our two week vacation covering Los Angeles, Las Vegas, Yosemite and San Francisco the Omni was the definite highlight of our trip. A great stay and highly recommended!"}
{"sentiment":1.5,"text":"My husband, adult son and I stayed one night on a road trip from Denver to San Diego. The room was very nice, updated, clean. It was our first time to Vegas, we were surprised by the circuitous route to get to the elevators (winding through the casino) but after a few times we figured out a more direct route. No complaints at all, we checked out a lot of different casinos/hotels the night we were there so spent little time in any one place including the Mirage. We loved the location, stayed at another hotel further south on the strip on our return trip and we all agree the Mirage was the best in terms of location, quality and value. We will definitely stay here again and no hesitation recommending to others."}
{"sentiment":2.5,"text":"i stayed here for 3 nights in July before picking up a tour. The hotel is great, really clean, with really spacious rooms, gorgeous bathrooms and comfee beds, no noise either from the road! There was free wireless and computers in the main lobby and all the staff were really friendly. The location is fab as you are so close to canal street, and within about 3 blocks to the french quarter especially bourbon street which is the best thing about New Orleans!! The walk down to the river takes about 10 mins whilst passing lots of shops, restaurants etc. Everthing you need to see is within walking distance from this hotel. I really enjoyed New Orleans and my stay here and would recommed this hotel always!!"}
{"sentiment":2.5,"text":"The location is walking distance to the Metro, Bus stops, Notre Dame, many great restaurants. It is a smaller type hotel but friendly service as though you are staying in the states!"}
{"sentiment":2.5,"text":"I have just returned from an 8 day stay at the Hotel Lleo with my boyfriend (we are aged 18 and 22). I thought that the hotel was great and the staff were friendly! It was so lovely and we were very upset to leave. Barcelona, especially Las Ramblas, is very hot so it was lovely to go back to an air conditioned room. We stayed on the 2nd floor, and although for the first couple of days we thought that the walls were quite thin, we soon got used to it. We stayed room only but did have the buffet breakfast one morning. This cost 10 euroes and was good, but maybe not 10 euro good. Breakfast included toast, cereal, fruit, bacon, eggs, pastries, etc. The pool is on the roof but unfortunately was closed for the first 5 days of our holiday, however this didn't really matter as we decided to see the sights these days instead. The pool is quite small but lovely, as is the deck but there are few sunbeds. There were some great restuarants on Las Ramblas, one that stood out to us (we went 3 times) was called Attic - we both would definitely recommend it here! We paid 512 for room only staying 8 nights, which we thought was pretty good value! (We booked on travelrepublic.co.uk). If we ever go to Barcelona again, I am sure we would definitely consider staying here!"}
{"sentiment":-1.5,"text":"Just checked out today. IMO, this is a 3d world resort in San Diego. I've stayed at many hotels for conventions and would not consider myself a picky person. To begin with, the customer service is horrible. I called for the location of the gym and was not told that there is actually an extra daily charge to use it. I found out when I arrived. The gym was not worth the extra cost. I asked for a small fridge for my room and was told it would entail an extra charge as well.Also, I was charged an early check out fee even though I explained to the manager it was a mistake, but they still refused to waive it. The parking attendants ate slow and inefficient.The rooms are dated, small and dingy. The walls and windows allow tons of sound In and out. In short, even if there for a convention, stay at a neighboring hotel at all costs. I for one will never be back. If I could give this hotel a zero, I would."}
{"sentiment":2.5,"text":"My parter and I stayed at this hotel for 4 nights - And we LOVED IT! From check-in to check-out our stay was amazing. At check in the desk attendant was so lovely and she upgraded us from the 7th floor to the 30th floor! We couldn't believe our luck! The room was just perfect. Views, HUGE bathroom, the bed was so luxurious, the kitchenette was great (blender very handy for making margaritas!) We felt like superstars the whole time. Location was great. Although it is a good 15 minute walk (with the help of travellators) through the MGM Hotel to the Strip. But it also feels like you are \"getting away from it all\" when you go back to your room at night. Service was great at the conceirge desk. And we really loved the Starbucks Cafe in the lobby. Great for that morning coffee! Each tower has its own pool also. You also have access to the many pools at the MGM hotel. My partner used the gym which he said was great and well equipped. We would without doubt stay here again!"}
{"sentiment":1.5,"text":"My wife and our two boys (3.5 yrs and 1.5 yrs) stayed at the Marriott Cypress Harbour for 11 nights in December 2005 and we were impressed and very satisfied. We had some concerns given some of the reviews here, but these turned out to be inconsequential. We stayed in a two bedroom condo in Building 66, which is nearest to the \"Island\" Pool and a short walk (5 mins) from both the activity center and the main pool and reception area. There were also convenient small playgrounds just outside as well as a barbecue. We found no bugs (perhaps due to the winter, of course) and had no complaints about the furnishings or cleanliness of our room----typical condo pastels that you'd never put in your own house but harmless enough. For what it is worth, our couch cushions matched! The room was very large and well fitted out. Plenty of utensils, cutlery and pots & pans all in an adult sized kitchen. Daily laundry service plus full sized washer & drier, so our gamble of packing light paid off. Two full baths and shower---and the master bedroom bath was an enormous jacuzzi. Other than the noise like a jet engine, having a soak at the end of a day of lugging the kids around the Magic Kingdom was a big bonus. Plenty of bedroom and convertible sofa beds so visiting grandparents and siblings were able to stay over without crowding. The outside porch went underused because the weather was typical Orlando winter of mid-60s and breezy. The pools were not quite as heated as we'd have liked given the cool days, but the multiple hot tubs nearby each very large pool made it possible to keep the shivers from setting in while the kids happily splashed around and turned blue. There was also a little sandy beach which was a nice change from poolside concrete. The staff were friendly and helpful, especially at the activity center where they took a shine to our boys. The activity center itself was a bit sleepy because we were there during off-peak, but still provided a place to explore and enough variety (basketball, ping-pong, swings, mini-golf, game room, checkers, etc.) to make return visits exciting. Group activities like egg hunts and arts and crafts were OK but suffered from the lack of a number of kids. The on-site store was very convenient for missed out supplies and a quick fix of Krispy Kremes or a Pizza Hut pizza when you've run out of ideas for what you might feed the kids. The location was absolutely perfect. Secluded, but minutes from Sea World (which is a terrific and chilled out park), convenient to shopping for food and close to Disney and the other parks. We were never so far away that a child melting down in the car would fill us with dread! Home was only 10-15 minutes off no matter where we were. We'll be back, no doubt."}
{"sentiment":0.5,"text":"We stayed at this hotel March 19 - 21, 2010 as a budget way to save. We are constantly going to Disney, so to save money on the hotel and be able to splurge on gifts and food, we look for a budget hotel. I was extremely worried about this hotel based on the horrid reviews. I had my arsenal of Lysol, Bleach, and Air Fresheners lined up (I even brought my own sheets). Upon arrival, we had trouble getting into our room (the key card did not work not once, twice, but three times). It was a defective door lock, beyond their control; however every time we went to the front desk to tell them, they asked for photo verification. That showed me they take security into account! We switched rooms (to matching rooms, no upgrade). Mace and Lysol in both hands, I found the room to be pleasant. Yes, there was a slight musty scent, but once we turned on the A/C, the musty smell disappeared. The room was spacious with a sofa (possibly a bed, but never used it), two double beds and a television refrigerator and microwave. I was quite content (I have a sensitive nose, so I smelled everything and nothing smelled bad.) Most of our day was spent in Disney, but the hotel was spacious enough that when we did retire from Disney, or take a break. There is ample lighting in the parking lot, plenty of shops around. Maybe it is because we don't make our hotel a home is because we enjoyed this. The carpet was a bit frayed, but we never walk around barefoot in the hotel (regardless of any hotel). The only thing I would change is the smell of the Lobby and the Breakfast Room. It really stunk! The Breakfast Room was just another room converted so it was small and stunk! Due to its price in consideration to the proximity to I-4 and Disney, restaurants and shops, I recommend this place. Remember, it is not the Doubletree, so don't expect luxury, but do expect a decent place to rest/sleep."}
{"sentiment":-0.5,"text":"wedding factory we were pretty disappointed with the facilities . The fully equipped gym consisted of 2 treadmills a weights bench and an old table tennis table and no air con! there is a small indoor pool. the sauna did not work and if you wanted to use the steam room you had to have a spa treatment. When we booked we were not told that there were any weddings on. There was not one but THREE weddings on one after the other and all three receptions were held there too. I felt rather sorry for the brides! they were even queueing for photo spots around the lake. I wish we had been told this as we were looking for a romance night away from our 2 year old not be thrown into the mix of 3 wedding parties. The food in the restaurant looked good. my husbands dinner was very nice but we had to wait nearly an hour for starters and my main was under cooked. I had much higher expectations of the Sebel and will certainly not go back to Hawkesbury sebel again."}
{"sentiment":2.5,"text":"I stayed at the hotel for 5 nights as I was in Paris for Business. One of the best hotels I have stayed in Paris. It is a bit pricey, but it is definitely worth it! It is located in the centre of Paris, near majority shopping centres, and 20 minutes walk to the Lourve! When I got to the hotel, they upgraded me to the suite as I was staying there for almost a week, the staff are nice and friendly! The room is realy big and the bathroom is clean and posh too (it comes with a bag of Molton Brown!) I will definitely go back again!"}
{"sentiment":1.5,"text":"NIce place to stay. Has a indoor pool for the kids to swim. Very friendly staff. Courtesy shuttle to downtown. Comfortable beds. Great restaurant on location! Free use of washer and dryer on each floor. Walking distance to shops and places to eat. Affordable prices for rooms."}
{"sentiment":1.5,"text":"Me and my husband stayed here for 4 nights of our honeymoon. We booked a jacuzzi suite which was lovely. The jacuzzi was SO nice, everynight when we got in we got a starbucks from the restaurant, ran a jacuzzi (which was in the bedroom) and watched TV. The best thing about this hotel is the location. Its across the road from the entrance to disney world and about 10 mins from universal. Theres LOADS of restaurants within walking distance and orlando outlet stores are right behind the hotel. The only down side (which is why I rated it 4 stars) is that we had a room 530 at the very end of the corridor right next to the staff lift - from about 8am every morning its REALLY noisy. The lift \"bings\" at EVERY floor and the cleaning staff are NOT quiet chatting/laughing down the corridors cleaning. It wasnt really a problem as we were only there for 4 days we were up early every day but if you were trying to relax and have a layin I could understand being annoyed. Anyway I highly this hotel"}
{"sentiment":2.5,"text":"It was our first trip to New York & we absolutely loved everything about it. Our travel agent recommended this hotel as its central to most things. It was. It was five minutes from Central Park, five minutes from Times Square, we could not have asked for a better hotel. The hotel was lovely, the staff were very pleasant and our room was on the 41st floor, the view was lovely. The room was clean & warm, which we needed as it was snowing outside. The towels were changed every day & the beds were made, who could want more. We did not eat at the hotel as the prices were quite high, so we ate five minutes away at Park Cafe. Would definately stay here again. 10/10"}
{"sentiment":2.5,"text":"We stayed at this hotel for three nights while in Rome. It is a very contemporary hotel. The staff was very helpful and knowledgeable about the Cities Sites. They spoke very good English. There was a WiFi area in the lobby of the hotel but internet access was being installed in each room and was to be completed by November. The rooms are a nice size and the bathrooms were quite large. You can walk a few blocks to get a bus to the Ceity Central. We also were able to walk to Trevi Fountain and the Spanish steps. We would definitely stay at this hotel again. We prepaid for this hotel and it ended up to be the most reasonable of all our hotels during our vacation."}
{"sentiment":1.5,"text":"I stayed at this hotel last October. The room was spacious, and clean with a very nice bathroom. I did not eat or spent much time in the hotel since there were so many things to do around there. I also did not interact much with the hotel Staff, but overall it was a very nice experience for my first trip to Montr copyright al."}
{"sentiment":2.5,"text":"We stayed with our young children 3 & 6, I cant say enough good things about this hotel. The doorman and valets were exceptional in helping us move the kids to and from the car, and providing really good information on the city. This is a hotel that is not arrogant, just helpful and kind. I have stayed in many of the worlds best hotels and this one like most things, the staff made the difference. Will be back to stay."}
{"sentiment":2.5,"text":"( the photos added are from 2005 stay. I have stayed there in similar room and they haven't changed) I have stayed in the World Tower 4 times over a 2 year period, the last being in October 2006. Each time i have stayed in a 3 bedroom apartment. Every time the rooms have been immaculate, the decor is modern, contemporary and stylish. There are views from the higher floors (the hotel has 70+ floors). the views look out over the whole city. They are very nice. They are apartments so the feel of the hotel is not the same, there are no restaurants, no room service but there are restaurants nearby that deliver to your room. The apartments contain a full size kitchen, laundry and most have 2 bathrooms. There is parking onsite which normally costs about $30 per day. The staff are always courteous and helpful. The location of the hotel is great, close to 2 stations and bus lines all up and down George Street. The hotel is situated in the World Square complex which is an area including shops, restaurants and grocery stores. I thouroughly enjoy staying at the World Tower. It is a place where you go if you like to be self sufficent. Its look makes you feel like you are staying in a high rise penthouse. A tip is to book online through websites as you can often get rooms for half price."}
{"sentiment":2.5,"text":"Brilliant find, got a great price and its spotless clean. Rooms are exactly as they see in the pictures and got a great sleep there but request a high floor or else you will be sick of the sirens! Pool is very relaxed and lovely to swim in. Hotel itself seems to be aiming itself at the higher class market with no fast food joints etc inside however casino is one of the quieter ones which is nice to use at night when others get crowded. They also have something in the aircon in the reception areas that give a tropical smell. Highly recommend. No problems finding parking in the self park."}
{"sentiment":-1.5,"text":"I regretted that I did not saw the pics that other travellers posted before I make any decision. The website was having some difficulties uploaded the pics, but I managed to see some pics from other website uploaded by the hotel and those pics seems alright for me for the price. However, when we arrived, we were shocked by the conditions of the hotel; the staffs weren cent cent t friendly at all, especially the old lady who cent cent s in charge with the Expressed Check out. When we went up to our floor, we were speechless when we saw the mismatched, uneven and dirty carpet. It become worse when we went into out room, absolutely worse that I expected. Because I was the one who organised the trip and booked all the hotels, my husband go really upset and angry of the hotel I chose here. The carpet is the most disgusting, the bathroom taps were leaking, at least it was still acceptable. The bed is still acceptable, but I saw a few pubic hairs from whoever cent uuwww. Most TV channel were bad reception, the table would be something they took it room a junk yard, the chair was dirty, all kind of stains on it. We stayed there a total of 6 nights, room service only 1 time, and the cleaning lady throw my pillow I brought on the floor!!! I had the washed the cover. One night we were awaked by noises from people arguing on the corridor, my husband heard the lady screaming at the hotel staff or security that someone stole her bag from the room cent scary!! Everyday we saw a lot of people checking into the hotel, a lot of them looking around either with their jaws dropped or shaking their heads disbelieving what they have got themselves into. There are also some graffiti saying cent pig hotel cent cent and others. One last thing cent you wouldn cent cent t want to bond your luggage there. They charged $2 per luggage and into the room with a broken lock half open door that everyone can walk in. The lady who I mentioned earlier, don cent cent t give a [--] who walked in there. Overall she got a bad bad attitude. There is one thing that I do agree with everyone, it is situated on a great location. If you don cent cent t mind to pay a bit more and enjoy your holiday there, I would highly recommended Westin Hotel which is just 2 doors down from Carter hotel. Very nice decoration, great staff and free spring water everyday from the lobby."}
{"sentiment":1.5,"text":"This place was a great overnight stop for us - we were travelling with a child so being away from the strip suited us perfectly. It was clean with free wifi and parking. The breakfast buffet was also very good with a large selection and fresh fruit on offer."}
{"sentiment":2.5,"text":"Our second visit to The Royal at Playa del Carmen, and it was every bit as pleasurable as out first one. The entire staff at The Royal is OUTSTANDING!! Too many to specifically name, but standouts are: Jaime at the pool, Edith at the Spa, Ahmed (special), Paco (mi hermano), Ishmal at the Mediterraneo Restaurant. For the second straight year, our servers at Pelicanos; Chan, William, Manuel, Pedro P, and the rest. At Spice, special thanks to Juan Jose for excellent service and conversation. Can't forget Jorge at Maria Marie. All the servers and waitstaff at ALL the restaurants were outstanding, too many to name individually. Let's not forget the hard working pool servers; my special friend Ilieana, Daisy, etc. Concierge help is always excellent and we appreciated the follow up calls wanting to know if everything about our stay was up to their high standards. We will always hold The Royal at Playa del Carmen at the top of our favorite places to visit."}
{"sentiment":0.5,"text":"We were in Phoenix for a weekend of baseball and selected a one bedroom unit at the Legacy. The rooms are a bit dated (the bedspreads and towels were quite worn) but clean and quiet. We had our own balcony (shaded) which was very nice. The rooms themselves have a few nice \"bonus\" entities: dishwasher with soap; kitchen stocked with dishes, blender and toaster; laundry (bring your own soap); coffee (single pot serving)) Other than dated linens, my only complaint about the room was the sound of the air conditioning unit: it's difficult to complain about the a/c because when it's 105, you're thankful you have it but still, it is VERY loud. and must run all night long. Other than that, the room is certainly not luxurious but for the price it's clean, has a nice shower/tub, multiple sinks, DVDs player. Now the not so good: The pool area. While the area itself is clean, it is severaly lacking in umbrellas or cabanas for shade. We just couldn't believe it. The only umbrellas are at the tables. They seriously need to add umbrella stands by every 4-5 chairs. Plus, they need to have the workers (who just sit there anyway) occassionally wet down the concrete. It was so hot, I fried the bottom of my feet just trying to get to the pool; unbelievably hot. The other pool complaint: there are no restrooms by the pool. you had to leave the area. Not very convenient; especially for families. Overall: the location is great. If you are planning on staying in the area, you are very close to a shopping area with groceries, salons (got a $25 pedicure - AWESOME), chain restaurants, movie rentals, etc. They need more shade on the grounds, but it was very clean and groomed."}
{"sentiment":-0.5,"text":"We needed a place a stay following a wedding and since we were making an early AM departure --- we weren't too picky. We heard of a winning priceline bid for this hotel for the same date we were staying and booked the room through priceline at a great rate. Having used priceline before, I am aware that you don't necessarily get your choice of smoking/non-smoking or king/double/single. But, I always believe it is absolutely foolish for a hotel to offer rooms on priceline then treat winning bidders rudely --- which is exactly what this hotel went out of their way to do. First, the hotel must have been vacant. We booked last minute for $55. Everywhere else in LA was considerably more. Our friends booked rooms the traditional way the night before. When we called in advance to ask if we could possibly check in early, Rita (the front desk receptionist) looked up our reservation and said --- come to the hotel and we'll see. By the time we got to the hotel at 1:30pm, some of our friends (who did not book on priceline) had already checked in. Rita told us we had been preassigned to a room and that it would not be ready for an hour or two. While she is telling us this --- other people are checking in with the other front desk receptionist. I told Rita that we have to get ready for a wedding and any room will do --- we are not picky. She said that there are absolutely no rooms available. At this time our friends returned from their rooms and told us the maids have just cleaned the rooms near them. Rita told us that all rooms are preassigned and we were assigned a specific room. I asked her to switch and she said it was impossible. Rita was genuinely going out of her way to be rude to us and sincerely did not want allow us to check-in or wanted to ensure we got a bad room. After expressing shock that they would not allow us a room, but allowed four groups of our friends to check in (and knowing that the hotel is not sold-out) and after Rita continuously telling us there is no way --- I asked to speak to a manager. Rita then spent 5 minutes browsing her computer and 10 minutes in the back room before she returned and said there was a room available. The room we received was not a special room --- on floor 9 (out of 15) right next to the ice machine. It was two double beds --- although we told her we preferred a king --- we were fine and didn't complain. I was shocked that she was holding this room back and didn't offer to us when we asked --- it wasn't an upgraded room. As Rita gave us the keys --- it was as if she had been defeated. She was quick and rude about it. If the Hilton Woodland Hills doesn't want Priceline guests --- they shouldn't put their rooms on Priceline. I didn't care where I stayed. The only thing that Rita's treatment did was to ensure that when I have to pick a particular hotel and book traditionally, I will not return to this hotel. BTW, the thermostat in the room is programmed to restrict the temperature from going below 75 degrees (despite the fact that it was over 100 outside) during the day."}
{"sentiment":2.5,"text":"This place is only 1 block from Times Square, Rockefeller and several subway lines. Staff were very professional, and many were same staff from our stay 2 years before-they must like it too! Breakfast was included and was an excellent start to the day. Room is small, as most NYC rooms are, but has been redone since our last stay and is very nice, and still very clean. And the mature rate price was unbeatable for Times Square location."}
{"sentiment":2.5,"text":"We were in Orlando for the 2012 International Builders Show at the Orange County Convention Center. This property is only a 10 min drive from the convention center an only a 5 min drive to the nearest Starbucks. The staff at the property was very polite and attentive to our needs. When we arrived everyone had a smile on there face. Each time that we passed any of the staff we were greeted with a smile and a hello. We would most certainly stay at this property again."}
{"sentiment":-1.5,"text":"During my 3 days stay, only one out of the 5 receptionist I spoke to was courteous. Very limited in-room dining service. I had to check-in my luggage in their security room or whatever they have to keep guest's bag for sometime. The guy literally dropped my bag inside the room. For the love of god, I had my laptop inside. They advertise free breakfast. Some folks might like it, but I didn't. Options were very limited. Rooms are being renovated. They gave a room that was recently painted and paint smell was horrible. Free cookies were good. Btw, I have never written any reviews so far. But I was so pissed at the receptionists, that I had to write this."}
{"sentiment":-1.5,"text":"GRIM!!!! Good location. Near restaurants, riverwalk etc. However, that's where the good stuff including the (in-)famous Singapore efficiency ends. Asked to fill out an inventory list on arrival to confirm everything they said they had was there. I am sure travellers everywhere are thinking of flying for the better part of a day to Singapore with two children 3 years to rip off a couple of tea spoons. On departure, had the Room Service Rep hanging over me for a signature for the inventory list while I was trying to change a nappy. Unbelievable.Service appalling. Meant to be a serviced apartment but has no apparent services....or soap, dishwashing liquid/powder or any of the other basics that are typical on arrival at a serviced apartment. We did get a free voucher for a movie which we could have watched on the TV if it worked.Common areas on way to rooms in dire need of a refurb or could somebody clean them please. Not sure if that would fix the smell though which was a cross between stale cigarette smoke and rising damp. Thankfully, the rising damp smell had subsided in the apartment. The aroma of cigarettes passed unforutnately had not. Second bedroom had no room for second childrens bed which meant child #2 was in a cot in the main bedroom in front of the closet. We didn't stay long enough to need to use the closet.Allocated 3 towels - too bad there was four guests. Bathrooms had no hot water on arrival.The quiet room was actually reasonably quiet once the two cranes and the jackhammers on the construction site next door shut down at about 9.30 pm.Stayed less than 24 hours but had to eat the 3356 SGD weekly rate for the pleasure. The long and the short of it is that, having been to Singapore heaps of times, there is no excuse for not having a nice reasonably priced place to stay. Park Avenue Suites is not one of them. Do yourself a favour and try somewhere else."}
{"sentiment":-0.5,"text":"This place is huge....Front desk help was not up to par. Buses took too long during the freeze we had while there. The signage at the resort was terrible. They seriously need to put up a highly visible sign on the bus route at the Springs stop that says \"Check-in\" as well as a sign more clearly marking the walkway at Congress Park to Downtown Disney. I saw so many people get off at The Springs and wander around looking for ways to get to the restaurants up at the check-in/Lobby area. A simple sign with this info including the words \"Check-in/Registration\", and restaurant names with an arrow pointing to the pathway up there would be nice. It's very confusing and especially so at night. They should also give out a detailed sheet with more specific bus info such as each bus stop highlighting the fact that \"The Springs\" is where one would need to get off for the lobby/check-in or restaurants. We totally missed our stop our first night back from the parks,ended up having to ride all the way back to the parks and wait in the freezing cold for another bus back to SS.....it was horrible! The small trams (golf cart limos) that transported visitors at night back to their rooms were freezing and even though they had plastic sides that could have been put down, they chose to let their visitors freeze instead of doing what would have been more practical....unrolling the sides for protection. I couldn't get over how inconsiderate that was....even when it was raining slightly. Needless to say, SS will never be on our list of \"resort\" stays. Oh...and while the sit-down restaurant was really great, the fast service one was horrible in food choices. Someone needs to seriously re-do those menus."}
{"sentiment":2.5,"text":"I stayed in the Doubletree for 4 weeks on business. The rooms were clean, the staff were friendly (and gave me cookies) and everything worked. The bar downstairs was great! The food in the on-site restaurant wasn't as great as some of the restaurants in NYC, but it was definitely above average for a hotel restaurant. The location was fab with the subway near by and Times Square a good 20 minute walk away."}
{"sentiment":2.5,"text":"just returned from California and have to say our stay here was great! true the hotel is a little dated, but you can't beat the location, views or amenities! I would tell anyone to stay here and we would go back in a heartbeat! the hot tub was awesome, pool temp not so heated, as our week of weather was unusually cool for the season the hot tub was a bonus! parking was a little tricky...you can find a spot on the street for free and your car will be safe...the spots are so tight everywhere! there are plenty of bars and restaurants nearby that you can walk anywhere if able and not have to break the bank. also a ralph's supermarket like 2 blocks away that you can stock up on snacks,water etc...just be sure to ask the clerk for the ralph's card so you can get the store discounted prices. this hotel was very clean, staff was great, it may be a little pricey but well worth it! the beach is beautiful and plenty of rental equipment(bikes,surfing) if you need so close by. very happy with the choice we made to stay here!"}
{"sentiment":1.5,"text":"Serious \"wow\" hotel. CHECKIN & LOBBY & PARKING: Self-park is easy. I saw some long lines at check-in, but I had no problems. There is no lobby as such - it's a vast (and I mean vast) casino with beautiful corridors and exquisite decoration. Really amazing. There are shops, bars and restaurants to the sides. You walk through or around the casino to get to the elevators to the rooms. ROOM & BATHROOM: Nice! Lots of lights, pillows, very clean, nice bathroom etc. Nothing negative to say. Nice room with a beautiful view over the golf course. Very bright. Curtains open/close at the flick of a switch. Fine bath and separate shower. Four star plus plus. LOCATION: Centrally located on the LV strip. Opposite the \"fashion mall\". You can walk along the strip from the Wynn. BREAKFAST and DINNER: Just had dinner here once - in the Society Cafe - which is in the casino section of the Wynn's sister hotel, the Encore. Breakfast was fine - usual buffet standard with friendly service etc once you got in. Getting in to the buffet was the problems - long lines. I gave up one morning because I was afraid of being late for my work meetings. Hotel really needs to speed this section up. Annoying that it only started at 8AM as well. NICE TOUCH: the decor and architecture were amazing. Loved the pool. POOR TOUCH: Pool did not open until 8AM - why??? Wanted to get breakfast and have a swim before work at 9, but couldn't because both only started at 8. No problem to find a casino table open before 8 on the other hand. Hmmm.... Also, a colleague had to pay 15$ for each use of the gym. Strange pettiness for such a huge and fine establishment. WOULD I STAY AGAIN: Hmmm. It's nice for sure, but I'd check to see if they've updated their pool and breakfast operating hours. As it is, it's not good enough. OVERALL 4.5/5. It's amazing and worth a look if you're on the strip. Very classy and a pleasure to stay in such a place. However, they need to get their facilities open and get rid of lines - put hotel customers first. Stayed July 2011, traveled on business"}
{"sentiment":0.5,"text":"I stayed here for one night as I had to come in from another part of France to meet a friend. Originally, i wanted to stay at one of its sister hotels, but waited until the last minute and couldn't book. All posters are right that this is a terrific neighborhood. Hotel is located about 4 blocks from the St. Germain des Pres metro, an easy walk even with luggage. It sits on Rue de Buci right off Boulevard St. Germain is in the middle of a charming neighborhood filled with restaurants, cafes, bars, shops and a market...you will NEVER get bored staying here. The hotel was clean and the amenities were nice but it was nothing terribly remarkable and I feel like it only got its 4 stars because it affects and air of superiority whereas some of its sister establishments which might not be rated as highly are actually better hotels and a better value. The staff that I encountered were not particularly friendly and nothing about it makes me die to go back but the cute little neighborhood. And definitely skip the breakfast...there is a Paul's across the street, no need to spend 20 euros on coffee and bread. It will be interesting to see what improvements are made when the renovation is finally finished this year. Though i haven't been in since I stayed there, I have been by it many times since and it looks pretty much the same from the outside."}
{"sentiment":2.5,"text":"Prior to arriving at this resort we had heard that it was nice. Nice didn't even compare to how it really is. this resort is gorgeous beyond compare. This place is one of the cleanest resorts we have ever been to. The grounds are immaculate and there are staff members working all day long to keep it that way. The accommodations are top notch and our room was comfortable and very big. Our room came with a large living room, an area for a dining table which sat 6, a small kitchen, a large bedroom with another living room and a jacuzzi spa right in the bedroom. The bathroom was large also and contained a double sink counter and a large 2 or 3 person shower and a single toilet. Maid service was provided daily. All the staff members were polite, clean and very friendly. This resort is HUGE!!!!!! You will never see so many pools, and big pools at that, in one place in your life. The landscaping combined with the pools provided the perfect backdrop for a week of relaxation and fun. The swim up bars didn't hurt either. Do miss out on the 2 for 1 happy hour drinks served daily from 11:00 am to 1:00 pm. Be careful though they do not skimp on the alcohol in the drinks. The on site restaurant were very good but a bit pricey. The food was good though."}
{"sentiment":-1.5,"text":"We arrived at the Pennsylvania Hotel after a very long journey from England hoping to find the friendly Americans which we had been told about. Instead we had to queue up at Reception for approximately 10 minutes and were greeted by a very unfriendly receptionist. We asked if any renovated rooms were available and were ignored. On asking again we were more or less shouted at that there were none available! Two members of our party were then told that they had no reservations and to \"wait there\". We waited for approximately 45 minutes before a \"manager\" came out and told us to calm down, even though we hadn't said anything. I tried to talk to her but was talked over all the time and she wouldn't let me speak! She then said she wouldn't talk to me anymore and walked off! We were treated as if we were totally at fault, no apologies at all. I agree with the other comments about the standard of the rooms - damp smell, dirty windows, badly in need of a good clean and paint. We tried to change rooms but none were available. I definitely would not recommend this hotel to anyone and was very disappointed as this was my first visit to the USA."}
{"sentiment":2.5,"text":"We stayed at the St Regis for four nights when we came to Vancouver for our anniversary. It's location was amazing. Close to Gastown (which we loved), downtown and a quick train or bus ride to almost anywhere in the city. The complimentary breakfast was huge and filling. The bar even allowed us to watch American football! We would definitely recommend it to anyone looking for a great home base to explore this beautiful city."}
{"sentiment":0.5,"text":"Stayed here on 12th Oct 2009 for 1 nite. I travelled here by car from Kuala Lumpur. Took me 4 hours approx to get to the hotel which was easy to find as it was near the expressway exit. Free Parking was provided which was important as parking rates in Singapore may be very expensive. Hotel was clean and comfortable. Location wise was not that good as it was a bit out of the way, the MRT was a bit far but you can get a taxi anytime. Would had prefered nearer to Orchard, Suntec or Bugis VIllage for shopping and food."}
{"sentiment":-1.5,"text":"we stopped here in september and my god absouluty horrible and disgusting we had our boy with us who is nearly 4 and he even said get me out of this cacking hotel , and the staff were just a joke we had to get out of there a.s.a.p so we managed to do so we couldnt sleep there the door wasn,t even secure it was a dump and a dive never experienced anything like it , i mean looked out of the window and the pool was like a tin bath it was outragous !!!! i wouldnt even think what you had for breakfast my god would have been poision!!!!! we managed to go to another hotel about ten mins in taxi the marriott. on bayshore drive now that was class. so i would not reccommend this hotel absoulute so bad oh and i forgot about the smell it was like foisty air fresher trying to cover up the horrible stench.? do not stop here unless you are mad."}
{"sentiment":0.5,"text":"Check in was a bit slow, but not really an issue, we had to remind them that we had Club room access as they forgot which would have meant we couldnt access the Club Lounge, but we got that sorted so was ok. The room was quite small compared to all the other hotels we had stayed at in the US on our holiday, in saying that though the decor was very nice, the room was clean the bed was very comfy and the view was great. One issue which was not the hotels fault really but would have liked some kind of announcement to have been made, after checking in we experience a 5.4 earthquake, was in our room sitting on the bed this was very scary to me as we dont experience these hardly at all where we live, as I said not the hotels fault but a phone call or some sort of PA annoucement would have be been good. Walked down 12 flights to the lobby, as lifts automatically shut down which is expected and the lobby was caotic, quite alot of flustered guests and not really any hotel staff around. Apart from that was a pleasant stay."}
{"sentiment":1.5,"text":"We won a 3 night stay here so we don't know how much our room was but it was in the Grand Tower. The room had worn furniture but the bed was the most comfortable we had on our 10 night trip. The room was spotless and we had a nice view of the mountains. We saw the show KA and it was fantastic. We did not like the fact that the casino was very smokey and had no non smoking slot machines. Needles to say we went elswhere to gamble. We ate at the Studio Cafe and Wolfgang Puck's Bar and Grille. Although the food was good, there was an aroma of stale smoke in both restaurants. We did like the location because you can walk everywhere or ride the monorail."}
{"sentiment":2.5,"text":"We stayed at the Westin Kaanapali villas South for two weeks, January 30 to Feb.13th,2011 After touring entire island, Kaanapali beach is still the best place to stay. We were in Maui 22 years ago, so was not sure if Kaanapali was still the spot to be. After touring the entire island, we decided it is still the best area. Great for families with babys, small children,teenagers, adults, and seniors. The Westin is in a perfect place for everyone, you can walk, use your stroller, for 2 miles along the boardwalk,which is next to the beach. The beach has calm waters, so, great for swimming, boarding etc. We stayed in Bldg.3, which is perfect, park your car in underground parking,ride the Elevator to desired floor, we were in 5313, a 1 bedroom unit with large porch, facing Black rock. The unit was perfect with Large Kitchen, dining, Huge Master suite with king bed, Jacuzzi tub, and Washer/dryer. The grounds were immaculate, as was the Villa, good restaurants, beautiful pools, many outdoor spas, Grills to fix Dinner, large fitness center. Wi/fi, grocery store with Deli. We had a wonderful time in Paradise, and will only dream about it until we return!!!"}
{"sentiment":1.5,"text":"Well placed small hotel with some charm - within walking distance of lots of must see Paris sights and on the doorstep of Chatelet, one of the best connected metro stations. Sweet room with rustic feel. Perfectly acceptable for short stay, adequate facilities, even a sprinkling of romance - we arrived on Valentines to find heart shaped lollipops on our pillows. Room cosy, the important things clean - bed, bath, toilet but dusty skirting boards etc that you wouldn't call immaculate. Bed a bit soft for my taste. Slightly annoying recurring buzzing in the hall way that we joked was our own personal quiz show. Slightly annoying non-replinishment of minibar and teabags! Other then that friendly and helpful staff and very welcoming. Have placed above average because for the hotel class and price in comparison to other Parisian establishments I think it does well."}
{"sentiment":1.5,"text":"We just had our 3rd visit to the Rio. We had a comp 5 days and chose to spend $20 a night for strip view. Room was remodeled and clean inside,but our upgraded strip view was ruined by FILTHY windows on the outside. But we had a great time, very lucky in the casino. As always, we were treated well and felt very appreciated."}
{"sentiment":-1.5,"text":"I stayed here due to the mostly very good reviews I found online. However after 2 nights here, I received over 10 bed bug bites, 2 on each of my hands, 4 on my back and 5 more on my arms! I can't believe I paid over $130 for this experience and it's taking over a week for the bites to go away. I called and complained and am hoping they have done something about it."}
{"sentiment":0.5,"text":"The location is fantastic, the hotel very idiosyncratic, breakfasts good and staff very friendly and helpful. However, our four night stay had two distinct parts to it. Our first night was in the Penthouse Suite, which had fabulous views, a comfortable sofa and chair, and a lovely private roof terrace. Although it was up 75 stairs, the view and room made the climb well worthwhile, and we'd definitely book that room again. Because they were very full, however, we had to move to another room for the next three nights. This was the family suite, which was quite a good size, with a double bed, two singles and a cot. However, it was like a dungeon in comparison with the first room, as the decor was very dark and the three windows are covered with creeper. No daylight at all can penetrate into the room, and it's impossible to see out. Even with the lights on, the room is very gloomy. There are no chairs to sit on, and it is generally pretty uncomfortable. Unfortunately, there are no comfy seats elsewhere in the hotel, so not good for relaxing after a hard day seeing Istanbul's fantastic sights. So - book the Penthouse Suite and have a great stay. Don't book the Family Suite, and check when you book whether the windows are covered with creeper! Some rooms have balconies, and some have private terraces, so be very careful which one you get."}
{"sentiment":2.5,"text":"We liked the small family run hotel. Our room 303 had a great view over the Bosphorus. Also has good views from roof terrace. Well placed for all transport links, plenty of local restaurants. We will be back."}
{"sentiment":2.5,"text":"I have nothing but positive things to say about Mandarin Oriental. This is the best addition to Vegas stemming from the City Center complex. MOLAS offers an alternative to the typical Vegas resort. The sky lobby adds an element of privacy and exclusivity, the beautifully appointed rooms w/ every toiletry one could ask for. The valet closet adds another level of privacy. Beds were amazingly comfortable. The in room technology was also great. The pool area (small by Vegas standards) is serene and beautiful. They also have an adults only area, which is a great option for those traveling without kids. The staff also brings around little treats throughout the day ( a great touch). Complimentary bottled water is also available. The staff is warm and inviting and very helpful without being too pushy. I also love that they welcome you with fresh towels. If you're looking for a more relaxing getaway, Mandarin Oriental is your hotel. Can't wait to return."}
{"sentiment":2.5,"text":"Arrived at the hotel and had a lovely welcome from the staff behind the desk. Our room was ready for us and we were on the 5th floor. Had no view from our window only a brick wall but this didn't bother us at all as we had no street noise. The room was very large with a walk-in closet with a safe and a nice size bathroom. We also had a fridge which was appreciated. Complimentary breakfast was provided which consisted mainly of rolls, croissants, doughnuts and cakes. The coffee was good too. The hotel is very well situated for Empire State Building (next block), Macy's (round the corner) and Times Square which was a short walk away. There is a subway right on the corner. Cannot fault the hotel in anayway and they even went out of their way to ensure we could keep our room until 5.00 p.m. (for an extra charge) as we had a late flight home. Excellent stay with very helpful staff, would definitely recommend this hotel to family and friends and when I come to NY again will definitely stay there."}
{"sentiment":-0.5,"text":"Close to train - dicey area at night The rooms are what you would expect for the money and the location is an easy walk from the train station - and very easy to find contrary to prev posts. The area immed around the hotel is wonderful during the day, but at night is inhabited by somewhat shady characters depending on which direction you head. Finally, I have to admit that in the time that I was there, I didn't find the staff to be condescending all the time - there were one or two exceptions."}
{"sentiment":1.5,"text":"Unique Hotel in a Great Location My boyfriend and I stayed at the Aston Waikiki Beachside Hotel on our travel agent's recommendation. We were a little nervous since we booked a room with no windows, but we were on a budget and figured we wouldn't be spending much time in our room anyway. Far and away the best thing about this hotel is the staff. They were as friendly and helpful as could be. I called them and asked about the windowless rooms, and they said that if, upon arrival, there were partial or ocean view rooms available, they would upgrade us for less money than it would be if we booked a partial or ocean view room in advance. It added a little excitement to the experience and when we arrived that was precisely the case. They offered to upgrade us to a partial ocean view for $10 more a night, or to a full ocean view for $20 a night (as opposed to I think $80 if we booked an ocean view in advance.) As other reviewers have said, this hotel lacks bells and whistles, but my thoughts are that in Waikiki you don't need your hotel to have bells and whistles. All of the excitement at this hotel is right out the front door on the beach. This hotel truly could not be in a better location. I would recommend this hotel to anyone who wants to go to Waikiki and not spend a fortune."}
{"sentiment":2.5,"text":"We just got back from a 3 day Labor Day vacation in sunny San Diego!. My two children, ages 3&13, and my husband and I had wonderful stay at this well manicured hotel. The staff was awesome. Very friendly. Breakfast buffet was great. All my special request, ie extra pillows, extra towels,etc were met on arrival. We arrived early and our room was ready. Check- in was fast and friendly. Stayed in North Tower on 20th floor with an amazing view of the San Diego Harbor and Marina. South Tower seemed a bit busier, but had Starbucks and a Pub. Labor Day fireworks show could be seen from our balcony along w/ music heard from a live performer nightly. The heated pool was lovely and busy, but hey the complimentary pool towels, live music and movies for the kids next to the pool made up for any overcrowded pool. Grounds are emmaculate-beautiful foliage, waterfall at pool, ponds with Koi fish and ducks. Steps away from a marina, and the quaint Seaport Village. Seaport Village has shopping and dining on the harbor. Weather was excellent. Hotel also walking distance to many downtown shops,resturants and the convention center. This hotel is in an excellent location. I will return. I am a very picky traveler and this hotel was awesome!"}
{"sentiment":1.5,"text":"Was there for 4 days, great place.Real good customer service. We had 2 problems with the room and they resolved it quick. The breakfast buffet is awesome, you got to try the chocolate chip mickey mouse waffles!!! Pool was nice but the kiddie pool was better!! Rooms are a bit smaller than pictured, but the location is great. Would recommend this to anybody!!!"}
{"sentiment":1.5,"text":"The hotel location is great! Near barberini square there is a Metro station in a few meters. In the same street there are lot's of great hotel's as well as the Hard Rock Cafe in Rome. Rome is a great city to visit all year long! Don't miss it!"}
{"sentiment":2.5,"text":"My wife and I spent 4 nights there, and were quite impressed, especially after reading of so many hotel horror stories in Paris. This hotel exceeded our expectations. We did pay for an upgraded room. The room was not large by US standards, but considering some of the tiny places we have stayed, we were extremely happy. We got a top floor room with a view of the Eiffel tower (not all rooms are going to have that...) The staff helped us find several good places to eat, made some great recommendations, and showed us how to get around to local sights and shops. We ate breakfast at a local cafe (instead of at the hotel) - and I'll admit, the drinks in the lobby were not any where close to inexpensive. Local bottle shops (including the convenience store in the Shell station right next door) can help with that problem. Yes, when returning to Paris, we plan to stay there again!"}
{"sentiment":1.5,"text":"Room clean. Liked having a food court. Free parking for guests. Not too far off the strip and much nicer than I expeced for the money."}
{"sentiment":-0.5,"text":"I have stayed at the Mirage previously, so it was a \"no-brainer\" to book there again. We arrived for the long Labor Day weekend, only to find that the room was not clean. The hair in the bathtub and sinks from the previous occpants was mentioned to the cleaning staff, it was still there when we left. Our room overlooked the pool, usually not an issue. However, the management neglected to tell us that they had a pool party planned for Saturday. On the 25th floor, the base and music was so loud that it could be heard in the hallway until after 3am. Although this is a town that promotes the night life, the option to moving to the other side of the hotel should have been offered. When checking out I mentioned my concerns and that I would not be staying at the Mirage in the future to the staff assisting me, only to get a response of \"oh ok\". Mirage - you will not see me again!"}
{"sentiment":0.5,"text":"The odda hotel is really a very nice place with its old charming atmosphere, good stilish furniture, well equipped rooms and, first of all, a quite efficient service. However is located in one of the most noisy place in Istanbul, just in the heart of an area full of music pubs screaming till late in the night. Sleeping becomes an hard think to do even if the rooms are equipped with very good soundproofed windows. It is a pity"}
{"sentiment":1.5,"text":"Had all the doubts when we booked it, but from the moment, you arrive, door man opens your doors, takes all luggage out, and whisks your car away as you proceed to the checki in counter which was managed quickly and expeditiously. The lobby was adorned with a lavender aroma, and various frutty drinks were provided for patrons in line! Yes the pricing is high, but you are in NYC, of course. All personnel was great, all greeted us with a smile and a pleasant exchange. The bar, and restaurants all were above average, with the average drink at $15, and dinner at $50 pp, alchohol included for two."}
{"sentiment":2.5,"text":"Great location, room, and service. We had some issues with our first room and were promptly upgraded. Overall very pleased with this stay."}
{"sentiment":2.5,"text":"Perfect spot for a weelend break, room was large looking out onto the square to see the hssle & bussle of the city but not noisy. Breakfasts were great & location was perfect easy to go to the central train station & jump on a city bus to see all the sites. Very secure Would recommend in a heartbeat!"}
{"sentiment":1.5,"text":"Hit Vegas with my wife for 3 nights in October. The Cosmo was absolutely fantastic and didn't disappoint. Great service from the moment we walked in; the room was expansive and very modern. We had a balcony that offered a decent view of the strip. We had a complimentary buffett for lunch each day and the food was decent. The pool was a great scene and we spent hours there suntanning and sipping cocktails. I loved the free WiFi all throughout the hotel, and the gym was decent (although I didn't really want to pay extra for it). Given the location on the strip and our overall experience, I'd certainly recommend staying there. The casino is smaller than expected (and smaller than others on the strip) but overall we had a fantastic time and will be returning in the future."}
{"sentiment":2.5,"text":"Stayed here on holiday during 2007 and it was an excellent hotel. I lik ethe hotel brand and have stayed at several in the States. This one was good with lovely friendly staff, a great pool, and in a nice area. It was a bit of a drive to the beaches, but it was worth it."}
{"sentiment":2.5,"text":"My second time at this hotel. I would not consider staying anywhere else. If you want glitter, noise, smoke, casino chinging and yelling, and all that, then stay on the strip somewhere. This hotel is a retreat from all that. The suites are luxury. The service is superb from everyone, front desk (Nathan was great), doormen, housekeeping, bartenders, etc. The full kitchen is really useful if you are in Vegas more than a couple of days. Some might consider it a drawback that the hotel is two blocks off the strip, but that makes it 2 blocks closer to a bunch of good restaurants going the other way from the strip. I strongly recommend this hotel."}
{"sentiment":-0.5,"text":"This hotel is in a very good location just in front of the Bercy Village, on the opposite river side of the National Library, very well connected via public transportation. It is ideal for visiting Paris and for shopping. However, the structure is pretty old, the rooms are not very clean, very small and without basic comfort (not even a frigo bar). The toilets accessories are very old and not clean. Because you don't have the frigo bar in the room, there are 2 automatic distributors (soft drinks and snacks) in from of the lifts on the ground floor. However, during my staying they were both out of order. The restaurant was closed for restructuring. Fortunately the staff is very friendly. In my opinion, the price of the room, 128 Euro without breakfast, is too high for the service you get."}
{"sentiment":-1.5,"text":"This was the most disgusting hotel I have ever stayed in, it was $495 for a night, the furnishings were worn and filthy, it had awful moldy drapes, there was no bathroom fan so it was unbelievable humid and the ac didn't work, there was also mysterious [--] floating up from the sink that didn't drain properly and the whole bathroom flooded with water while I was taking a shower. The pillows were as flat as a piece of paper and the bedspread disgusting and filthy, the chair in the room looked like a dirty garage sale reject, carpet and walls were dirty and scuffed. It was outrageous and I wouldn't suggest anyone stay there ever."}
{"sentiment":-0.5,"text":"We just came back from this resort and we were disappointed because we felt mislead by the term kitchenette(they only have wetbars in the studio rooms). Since we booked with a getaway deal for 5 days 4 nights thru a friend, we asked on several occasions what was in the room. We could not get a straight answer until the week before. We were told to look on line but could not find what was in the studio room. Many times prior to our trip we requested a larger room but were told no availablity. The day we arrived and complained about having only a wetbar instead a real kitchen, all of a sudden an upgrade was possible for way more money. We opted to keep the room we had since there was no telling what we were getting. The bed was very nice, but for us that was the best part. Since we did not have a kitchen we ate out a lot. The last night we decided to use our Marriott travel card at the Copa loca lounge. We approached the bar to be served and sat down. No one offered a menu so we eventually had to ask for one. We then had to ask to order. After taking our order, we had to ask for our drinks again. Then shorlty after we got our drinks our appetizers were served. As we sat, we noticed several people served effeciently. As we continued to wait for the rest of our order, the bartender finally remembered to check on our order which was not completed. We think he ended up making the order himself,(after disappearingin the kitchen for about 10 minutes) because when we took it back to the room it was wrong and the kitchen was closed. After waiting an hour for service and food (as we sat at the bar in front of the bartender), he advised me that our travel cards do not work at that restaurant. A supervisor finally came by after my protest and charged the card properly. Our toddler spilled something on the down comforter and when house keeping came to replace it, it was full of wet feathers. She tried to refuse it back stating the it was dry. She finally took it back and dried properly before giving it back. There was no ice available in our building, my husband had to catch a ride with a staff member to get a complementary bag before the store closed. no dvd player in our room My husband needed directions to the Copa Loca lounge to catch up with us and a staff member told him he was going the wrong way and sped off on the cart without giving directions. we were really disappointed. we would have expected more from this name brand!"}
{"sentiment":1.5,"text":"When I transferred to San Francisco, my company put me in the Parc 55 Hotel for 20 days. For 20 days, you'd better like the place you're staying! And it turns out, I did! The location is perfect. Parc 55 is located right on Market Street, across from the best mall I've ever been to (Westfield). It's like Vegas for shoppers. The actual hotel is really nice. My room had an amazing view of the Grace Cathedral and the sunsets were priceless. The room was very clean and the staff was amazing. The only issue I really had was with the internet - $12.95 a day and no wireless. Not having a wireless connection was a huge inconvenience. Also, most hotels I stay at offer internet free of charge. After 20 days, this expense was pretty painful. As someone who works in the tech industry, I will definitely look for this the next time I book a hotel."}
{"sentiment":1.5,"text":"We stayed here on a really good deal as the hotel was really quiet for the 4 nights. The rooms and beds were great. Queen beds, the room was super clean with a small fridge. The pools were warm and the lazy river was outstanding. No charge for the tubes which was nice and free towels. The one downside of this hotel is the cost of food and drinks around the pool. We stayed at 4 hotels in the orlando area and all upper end hotels and Hilton was the most expensive. A burger was around $14 and a drink was $10 so keep this in mind if that is important to you. As well they charge for Internet and the use of the gym. The gym was OUTSTANDING and lots of equipment and all brand new. But unless your a top end Hilton member you have to pay which is not clear when we booked as well for the internet which is around $15 a day. Great location as the hotel is very new and easy to get to shopping if this is part of your vacation and close to the parks. 5 mins to Sea world and right on International drive. Overall I would recommend this hotel and I would stay there again as its a very nice property."}
{"sentiment":0.5,"text":"Room was a bit on the small side even for NY. The air-conditioning unit was VERY NOISY - must have been a very old system - kept me awake. Shower was fine, worked well, a bit small but not a problem. No view whatsoever from the window. W hen we booked we asked for a 2 beds - we got the one, when we queried at reception we were offered 2 beds for an extra charge. The room and corridors reeked of tobacco - a shame as the hotel was very stylish and loved the art deco style. Will try another hotel next time..."}
{"sentiment":2.5,"text":"We stayed here for 6 nights in early Dec. and had a great stay once we moved into a better room. Now -its Paris and the rooms are small and each extra sq. ft. of space is precious. I knew this before we booked BUT the room we had for the first 2 nights was miserably small-I think it was #301-next to the elevator. Leaky shower and no room for luggage or storage-- we put the suitcases in the bath tub at night so we could get in the bed. Finally one of the nicer , larger rooms became available #304 and the next 4 nights were fine--maybe some slight street noise because it faced a busy road but tolerable. Just a shower but no leaks on floor. This is a 3* hotel but the receptionists - Moe and Tina make it a 5* experience. Perfect English and above all, they care about your stay. I thought they were co- owners but that is not the case. I hope the true owners appreciate these guys because they are ALL that separates the hotel from your typical mediocre Paris 3* stay in a GREAT location at a fair price."}
{"sentiment":2.5,"text":"My sisters and I travel often together. Key West was a great destination. We really enjoyed our recent stay at Southermost on the Beach. The resort is lovely. Location was perfect, quite with sandy beach but not too far from the hustle of Duval Street. The remodel of the rooms really hit the mark. Staff was very friendly and helpful. Pool area was very nice, loved the delicious Pina Colada cent cent s. The scattered hammocks on the property were a nice touch. I wanted to try the Spa services but never managed to schedule, I was just too busy having fun! I did think $125.00 for a massage was a bit high, but not sure what Key West market rate is for those services. Rental equipment was convenient. We rented bikes for two days, they were a perfect mode of transportation in Key West. It was a quick and eay ride to the larger beaches and Duval street, even the finest of resteraunts had bike racks. Our favortie resteraunt \"Blue heaven\" was a 5 minute bike ride away - try the white snapper and key lime pie - Yum If I ever plan another trip to Key West, this hotel will be on top of my list."}
{"sentiment":1.5,"text":"The staff at the Century City Hyatt make this a delightful place to stay. The service is highly professional and very attentive to detail. Every single interaction was delightful. The rooms are also large, very clean and well appointed. I very much enjoyed sitting on the balcony and watching the sunset in the evenings. I was at the hotel for a conference and the meals at the conference were defintely well above average. The only thing I could really find any fault with was that the price was high (over $300 / night), however this is Los Angeles and this is a prime location. Great hotel, great staff, great location and the price tage to go with it."}
{"sentiment":2.5,"text":"loved the hotel. we were really taken cared of. concierge and valet were so helpful. front desk even asked me how my stay was during check out. buffet was great. i didn't have any problem with this hotel (except that they don't have free internet).. as with everything else in Singapore, bit expensive though.."}
{"sentiment":2.5,"text":"We just returned from the NYH and have to say that we were very pleased. I wanted a good location, cleanliness and I didn't want to break the bank. In the end, we went for the NYH and are very glad we did. The location is fantastic - you can walk to Times Square in under 15 minutes and the subway is less than a 5 minute walk. Our room was large, very clean and we had a view of the Chrysler Building if we stood in the right spot. Bathroom was spic and span with loads of hot water. We found the staff very accommodating and were glad to have a bar and restaurant in the building after one particularly long, cold day. Bar has a nice atmosphere and the martinis were pretty darn good. Good deli next door for breakfast - Pax. The only problem we had was that the room was hot, despite not having turned the heating on. Most of the time we had the windows open. That can be a bit noisy - even 34 floors up - but that's what NY is all about. Overall, would stay again and wouldn't hesitate to recommend it. Nice, large, good value hotel."}
{"sentiment":1.5,"text":"Very nice property and an enjoyable visit. We used the spa, beaches and played golf and all were first rate as was our two bedroom gold villa. We took advantage of the shuttle and loved the access to the Ritz. The resort is fairly large and somewhat spread out, but we had no issues getting around. All the staff were efficient and friendly. Two great meals too, Plantation House and Merriman's. We had some problems with the free wireless internet and bed wasn't my favorite, but little else to find fault with. These are long flights from the East Coast, but I suspect we'll be back."}
{"sentiment":-0.5,"text":"Stayed 2 nights here and 3 nights at Swissotel The Stamford. The only reason to stay here is to have a swim in the Skypark pool, which is spectacular - Dubai eat your heart out! You can pay to have a look around the Skypark, but it seems you can only swim if staying at the hotel (or visiting a guest). Got in several hours before check-in time (no queues at around 8am) so we were given a higher level (49th floor) room that was available immediately, but with twin beds rather than King. Happy to accept as we just wanted to have a nap. However, other colleagues got upgraded to better rooms (separate bath, free internet) in Tower 2 (which seems to have direct access to the pool area without having to go through security like Tower 1 & 3 guests). Note there are check-in/out counters at either end of the hotel at Towers 1 & 3, with the larger one at Tower 1. Positives; Skypark access, fresh new rooms (but still not nearly as good as a standard room at Grand Hyatt Macau), just across the road from MBS convention centre [but I would recommend staying elsewhere around Marina Bay (Pan Pacific, Conrad, Mandarin Oriental, etc) or near Swissotel The Stamford (Raffles, Carlton, etc) and catch a bus, which are air-conditioned]. Negatives; no free internet (you're paying enough already for a 5 star hotel), no newspaper, no airline Frequent Flyer affiliations (only the MBS premier advantage program), incredibly poor breakfast option details (opening times of the various restaurants given, but no indication of range and price of breakfast offered in either the room hotel directory or on the TV hotel information channel - and at the moment there's only really one cafe option around 7am in the shopping mall across the road), unhelpful senior staff when there was cause to contact them. By all means stay 1 or 2 nights to have the Skypark experience, but unless your company is paying for you, there's better value and service elsewhere in Singapore."}
{"sentiment":1.5,"text":"The Hudson Hotel is well located among New York's finest attractions. My wife and I stayed there for 7 nights for our honeymoon and really enjoyed the services that the hotel had to offer. Ok, so the staff have a little attitude problem and the rooms are small (but cosy), but it's New York, it's what you'd expect!! The rooms are very clean and nicely presented. There isn't much room to move around, but seriously, you don't go to New York to be stuck in a hotel room all holiday. The services that the hotel has to offer are great, cool bars and much more. If you are a business traveller i wouldn't recommend it, but honeymoon or getaways for sure. I know that other reviews have stated that they found the hotel terrible, but my wife and i have nothing but good things to say about it."}
{"sentiment":0.5,"text":"Good location and Wilson is a nice guy. The only thing is I'm just not use to tiny single rooms.Not recommended for claustrophobics."}
{"sentiment":0.5,"text":"Have just returned from a weekend at this hotel.Two friends,my husband and myself booked three nights as part of a theatre break in a national newspaper.The hotel was better than we expected considering the total cost per person was 89(not bad for 3 nights B&B and a night at the theatre).Rooms were a bit on the small side but who wants to spend all their time in an hotel bedroom.They were cleaned every day,even the shower curtain was taken away to be cleaned.Staff were very pleasant and hotel was well situated for sightseeing.The weather was very cold but the rooms were nice and warm.I would certainly return to this hotel and would have no problem recommending it.Great value for money."}
{"sentiment":2.5,"text":"This hotel was good when it came to frienliness of the staff, the pool is fine and clean, all the facilities are nice, very calm location but still right at the harbour, great to walk to the National Aquarium and the restaurants there. Breakfast is expensive, thy have a small take out place though which was fine. The only complaint was the dmaged tolet seat in a suite the advertise as 550 $ a night. YOu jsut would not expect that. We only stayed one night to see the aquariu and i would do it again anytime. We (one child) basically did ot see any other guests - which was good in a way but don't expect anything lively!"}
{"sentiment":1.5,"text":"OK, I gotta admit the I knew there was no real beach at this resort but with Liqullo Beach 10 minutes away, I was ok going here. It says Golf Resort, not beach resort. They have placed sand so you can sun bath but this is not a swimming beach. Next, the grounds and pool are first class. The pool is great with swim up bar with ocean view. Rooms are very large with lots of marble. I enjoyed the rooms and I am well traveled throughout the Caribbean and Mexico. Food was very very expensive and not that good but as a \"seasoned\" traveler, I know the resorts are high priced and its better to go off property got autherntic more reasonable meals. This is a solid 4 star resort and possibly better if your a big golfer. The Trump international golf club in right next door. Go for the resort, golfing and its close location to the rain forest and Liqullo beach. Don't go expecting a Beach Resort, this is not it."}
{"sentiment":1.5,"text":"Great location overall. I prefer, for tourists, to stay in the Marigny/Esplanade area.. that's just me. This hotel is world/top class. There were problems: noise inside the hotel was inexcusable at times, but we moved rooms to the 14th floor and it was quiet. The elevators here are a pain as well because you must (currently) exit on floor 8 up/down, catch a DIFFERENT set of elevators to go to/from the upper floors. This was due to the construction going on in the lobby, which made its backside elevators out of order. It happens, but around NYE week, there were times we waited 15 minutes on floor 11 for an elevator. The hotel has character, class, and charm. If you get a room, I suggest going to floor 14 because otherwise it could get quite loud (kids--like 4 yrs and under playing football in the hallways--for this I blame the idiotic parents, not the hotel). Also get a room, please, with a strong blower to make noise. Our first room on floor 11 had a smaller bathroom than 14's.. and its thermostat was useless.. you could not adjust the temperature nor the strength of the blower in a meaningful way (the room was freezing, actually, no matter what setting we used). Once we moved to 14 (after the kids nextdoor began wrestling and jumping off their beds, we think), our stay was amazing. Our floor 14 room had a larger bathroom than our previous room, strong AC/furnace blower, and adjustable thermostat that actually worked(!). Both rooms were \"preferred\" rooms. Both rooms had saggy mattresses, and I'll never understand how a hotel like this has such horrible mattresses, yet invests a fortune into Speakman showerheads. All aside, the hotel's breakfast was great, efficient, and quick, despite the hotel being sold-out. The Carousel bar looked nice, but was way too crowded to bother with; since this is a tourist attraction a lot of people at the bar don't appear to stay at the hotel (we watched them in the bar talking about what hotels they were staying at). The doorman provided great dining advice. I would choose to stay elsewhere next time because this hotel , in my opinion, begins the \"shady area..\" past this hotel towards the trolley, we saw a lot of fighting and crack/drug/homeless people. These people were not unfriendly, but continually asked for money. We're talking about 1 block past the hotel, making a left out of the hotel's entrance (passing Mr B's Restaurant). Outside the hotel, we were continually accosted for \"a dollar\" and it got really old--a few people were really insistent and got in our faces. We've been to new orleans many times and much prefer the area by the French MArket (outdoors) because it's residential--bad things happen anywhere, or can. We saw a woman get run over by a bike, literally, as the rider was cycling away from a crime he'd just commited on a sidewalk. He had a knife, showed it, and had stolen a guy's cell phone. The woman was okay, but the guy riding the bike had no remorse and pulled a knife on the guy whose phone he'd just stolen. This was 1 block down from the hotel, maybe less, outside a Walgreens which had a rentacop apparently picking his nose during all of this. So be careful if you're staying here. Seriously. We saw another guy passed out on the sidewalk 1 block from the hotel outside Felix's. We were unsure if he was dead, honestly, but he appeared homeless and high--everyone walked around him as it was a common everynight deal. If you go towards the French Quarter from the hotel, you won't see this type of stuff, likely. It is highly unlikely we'd stay here again, but that's not to say the hotel's not beautiful. Noise happens. Crime happens. This hotel, despite what people on this site will claim, is sort of on the border of where bad things happen in the area. We know a couple who's lived in the Marigny for 7 years and they warned us about staying in this area. It's not that dangerous.. but it's not necessarily safe, either and I've visited some very dangerous areas around the world (NOLA pales compared to most of them). Nice toiletries, peaceful once we moved to floor 14. Loads of ice available at ICE STATIONS, complimentary buffet breakfast daily (juices, cereal, bagels, yogurts, fruit, no eggs, pancakes, bacon, or anything hot/cooked, and that's ok for us). Wonderful shower pressure. Great doormen outside 24x7. Ornate lobby. Carousel bar is on the lobby floor, not the top of the hotel as some herein claim(?).. this hotel is \"the place to be seen\" but it is nice. Everyone working here was wonderful. We are stil haunted by seeing a woman run over by a bike, but this is not the hotel's fault. Keep your wits about you when venturing out from this hotel (when going left out of the hotel's entrance); even the locals warned us. Nothing ever happened immediately outside the hotel, but venturing down about 100' began the \"hey, gimme a dollar\" tirades.. not kidding. That got extremely old and it's sad to see teens begging for money.. it's also sad to see guys wearing $100 sneakers asking for a dollar, while high as kites on drugs/alcohol."}
{"sentiment":2.5,"text":"I stayed at the Cosmopolitan in Vegas last week for a conference I was working. I was not paying for it since it was work, but I can tell you that it would have been worth every penny and then some even if I were paying. This is one of the best hotels I have EVER stayed in, and I have stayed in an over water bungalow larger than my own house in Bora Bora, so that is saying a lot! The standard rooms are HUGE, and the bathroom was larger than my bedroom at home. Every detail is attended to perfectly, I only wish I could take that room home and turn it into a home, it was beautiful. Most of the rooms have terraces that are very large and offer amazing views of Vegas. I really could not believe how nice the rooms were. The bathrooms are seriously to die for, mine had a jetted tub and a separate shower that was enormous, I definitely got use out of the tub after the long days of working at the conference. I cannot say enough good things about this hotel, the staff were friendly and professional and everything was so sparkly, shiny and beautiful, but not cheesy like a lot of the fancy hotels in Vegas. I have to say that for the money, this hotel would totally be worth it! You will be surprised at how large the rooms are, and how beautifully appointed. This hotel had a fab designer that is for sure, the use of textures in this hotel's design scheme is seriously beyond anything I have ever seen at a hotel. The only thing you will want to look out for is the exorbitant amount of money they charge for room service. A couple of pastries and coffee was close to $25, for that amount of money, you could go to the Wicked Spoon, the buffet on the 2nd floor of the hotel and have an entire array of pastries, breakfast, desserts and whatever you want basically. That is the only thing I would watch out for, but what hotel does not charge an arm and a leg for room service? A MUST is the Wicked Spoon Buffet, we ate at 4 different buffets while in Vegas and this was BY FAR the most amazing buffet any of us had ever been to. I cannot explain it, you must go! If you are staying at the Cosmopolitan, be prepared for a serious depression when you return home, as nothing can measure up once you've lived the Cosmopolitan life for a week!"}
{"sentiment":1.5,"text":"Wynn is a beautiful resort. Rooms are spacious especially the bathroom. My group and I spent our time at the adult pool. No screaming kids, Great! The staff at the Wynn was quickly responsive to our needs. Tryst nightclub is a gorgeous club. Blush ( small lounge) is fun,,but small. Overall its a great hotel and I would stay there again."}
{"sentiment":1.5,"text":"excellent choice We stayed 6 nights at Mario's. This hotel is very clean, people are very helpful and location is excellent close to the train station and a bit away from the city center and the noise. Good size room, breakfast was good. I think this hotel is a very good choice for a 3 stars .Do not hesitate to make reservation but if you expect luxury choose a 4 or 5 stars."}
{"sentiment":2.5,"text":"We loved this hotel. We've previously stayed at the Royal Sonesta and I was disappointed that it was booked, but it turned out to be a great opportunity to discover another great hotel in NOLA. We had a two room suite and it was very large. The living are included a 1/2 bath and the bedroom was large with a large master bath with a separate tub and shower. The room was clean and comfortable and the maid service was great - we even had turn down service each night, a nice touch. The hotel staff were friendly and helpful and I actually enjoyed the quiet of being one block off if bourbon. I still prefer the pool at Royal Sonesta, but this pool scene looked pretty lively, it was just smaller. Over all it was a great stay and now I have two favorites in the French Quarter!"}
{"sentiment":2.5,"text":"I've recommended this place to lots of family and friends because it's the best hotel I've stayed in that I could afford. Clean, cosy, friendly with a good breakfast that'll keep you going well into the day, what more does anyone need. If you go to Rome stay here. I'll be back."}
{"sentiment":2.5,"text":"I am heading to Las Vegas at the end of the month. I found the Tropiccana face book site and asked all my questions via Facebook. The reponse from Nicole was fantastic and my questions answered straight away. We have been given a great rate and been put in the new rooms. I will post a follow up after our stay, but if the customer service is any indication of the rest of the hotel I can't wait to get there."}
{"sentiment":2.5,"text":"The ABaC Hotel is an oasis of luxury, calm, hospitality and perfection in one of the prettiest areas of Barcelona. An incredible and beautiful hotel that delivers on every level. We were met by a team of staff that are there to meet every one of your needs and more...nothing is too much trouble for Maria and her staff. We stayed in the penthouse suite with an outdoor hot-tub overlooking Mount Tibidabo. What an absolutely beautiful and romantic setting. We had this room booked for half our stay and to make it even more perfect, Maria offered us an upgrade to this room as it was simply available for the rest of our visit. You feel simply relaxed and spoilt here. After a day of shopping, sight-seeing, eating and drinking there is a tranquil thermal spa to return to and unwind at no extra cost...you feel a million miles from the hustle of the city. The hotel, rooms and bathrooms are a design success and part of the city's architectural genius. The Michelin starred restaurant at the ABaC was a master piece and definitely worth a visit if staying here or not. Some of the best food we have experienced and reminiscent of Ramsays Royal Hospital Road in London. If looking for a luxury hotel... the ABaC is a must!!"}
{"sentiment":2.5,"text":"In October, we made a trip to Germany for 2 weeks, making Berlin our base. Each time when we would come back, we always chose a different hotel - we ended up staying in 3 hotels: Hilton Berlin on Gendarmenmarkt, Leonardo Royal Hotel Berlin and PLUS Hotel Berlin. I will post reviews of each hotel separately. This one is about Leonardo Royal. Leonardo Royal is located near the Friedrichainspark. Although they bill themselves as Alexanderplatz hotel, it will be more appropriate to call it a hotel not far from Alexanderplatz (I would say about 700 meters from the western part of the Platz). It is a converted office building and you do feel it inside, especially in the corridors. There is a nice stylish restaurant on the ground floor. We did not try it for dinner but did have breakfast there. It is 9.60 euro if you prepay your stay and 12 euro if you pay at check in. The breakfast was awesome; we would rate is higher than at Hilton on Gendarmenmarkt where we stayed later and where it was exactly 3 times more expensive. We did not use the exercise room (only cardio) or sauna. But the view from it was great - you can see the TV tower or a nearby church. We loved it; we love to walk or bike, so a bit remote location of the hotel was fine. But if you have problems walking, then it might not be for you. Aside from a steakhouse and a restaurant on premises, there is nothing else nearby. But again, just a short walk north, to Prenzlauer Berg and you will have a lot to choose from. Can not recommend this place high enough, we'll definitely be back."}
{"sentiment":2.5,"text":"We just got back from a week at this resort. We were an extended party of 14 family members aged 5-75. We had five rooms and they were able to put us all in the same building that was at the center of everything which made it easier for the grandparents. All the recent reviews here are accurate and properly reflect what it is like to stay here. I will give you some insight into just how nice/accommodating this place is. Booking dinners in the resteraunts were a little bit of a challenge as we wanted all 14 to eat together. The reservation people managed to make it happen without too much fuss but we did have to push a little. Another little tidbit, one morning for breakfast one person in our party, while walking through the buffet line, commented that he was in the mood for smoked salmon and he didn't see it. They had other types of fish in the buffet that day. Within 5 minutes a waiter comes to our table with a very large platter of thinly sliced smoked salmon. That says alot for an all inclusive. I have to say the general theme of the week is if you don't see it ask for it. I am a single malt scotch drinker and didn't see my preferred brand of single malt. I asked the bartender and he says no problem, goes around the corner and comes back with my top shelf single malt just for me. One of our older family members has trouble walking and found the stone paths through the \"jungle\" to be a challange at times especially at night. The staff there were very quick to give golf cart rides. Just make a call and within five minutes they are there with a smile on their face and an Hola! Another little tidbit that I found surprising during the week. I never once, all week, had to wait for anything. No matter what bar, what time of day, or what meal. Every drink I had all week, and there were plenty, I never waited more than 45 seconds, no joke. It is amazing how fast they can make any blender drink on demand. The only line I saw all week was for the mid afternoon ice cream stand at the beach which was always 3-5 people in line. This is a very well rounded resort and you will see many different people and families from all over the western world. Everyone feels comfortable and relaxed and is having fun. If you are thinking about this resort just book it you won't regret it."}
{"sentiment":2.5,"text":"Absolute Paradise! We went to the Chedi Club for the first week of our honeymoon in Bali and stayed for 5 nights. This place is absolutely amazing!I would echo the comments of all the previous reviewers, such as:1) The grounds are stunning - you are surrounded by lush paddy fields and they have really given attention to detail when they have designed the hotel. If you want to properly relax and unwind, this is the place to come! You can do complimentary yoga several days a week and I have to say that doing yoga looking out onto acres of green paddy fields is just about as good as it can get (I'm a bit of a yoga fan! )2) The service is EXCEPTIONAL. My husband travels a lot with work and has stayed in some pretty amazing hotels, but he had never experienced service like this before. The 'personal butler' service is amazing. Our butler dealt with our every need but without ever invading our privacy. He was simply exceptional. We were amazed however, at how ALL the staff at the hotel were so polite and friendly and delivered exceptional service at all times from the gardeners who said a cheery hello as you passed, to the restaurant staff, the main pool attendant, the reception staff and the drivers who take you to Ubud. They really cannot do enough to please you and you feel that the staff are being genuine, rather than giving good service because they feel they have to (they don't seem to expect tips either, although we did give some). I don't understand how one couple who made a review on this site said the staff were 'cool'. We found the total opposite. 3) Hotel rooms - amazing. We stayed in a pool villa - which was beautiful. A decent sized infinity pool (larger than we expected), with doors which the butler opens to look out onto the paddy field. Our own personal sun loungers too and a fridge stocked full of complimentary soft drinks (or vodka, gin, whisky if you really want it!) and snacks (nuts, dried fruit etc) BLISS! Just beware - as they are working paddy fields and the paddy field workers do pass your villa and give you a cheery wave as they do so! (We didn't have a problem with this, in fact, this was part of the place's charm, but make sure you don't bathe topless in your private pool (or worse!) if the gates to the paddy field are open!!). The semi - outdoor bath was also a real treat!4) Spa - is excellent - great service, as you'd expect and great treatments, all looking out onto the paddy fields. Very relaxing.5) Food - very good quality. The restaurant prices are pretty high though (we live in London and they were the same price as a decent restaurant in London) and a bottle of wine is likely to set you back cent 15 - cent 20. However, restaurant prices in Ubud are must cheaper (insanely cheap in some places) and the hotel will run transfers to Ubud up til about 11.30pm (and nothing much happens in Ubud after this time anyway!). Ask the reception staff or your butler for restaurant recommendations in Ubud, as there are lots of choices and some are better than others.The hotel is abut 15 mins drive from Ubud, but the hotel will drive you there and pick you up for free in your own private car whenever you please (although at busy times it is advisable to book about an hour before you want to go).It's all the little touches that make this place so amazing - and there are too many of those to list. I would definitely recommend it if you want a relaxing break and I'd definitely visit again.One point to note though....this hotel is probably best suited to couples. I'm sure if you are two friends on a holiday, you can have a relaxing time here too, but it definitely seemed geared towards couples/romantic breaks/honeymooners."}
{"sentiment":0.5,"text":"Prior to our cruise (Caribbean Princess) my husband and I stayed in this hotel for 1 night. Room was OK (double queen), but unpleasant smell and air conditioning much too noisy to leave on during the night. Very small pool - average breakfast. Good location. After the cruise we stayed at Hampton Inn Suites: much better and was a lot cheaper."}
{"sentiment":2.5,"text":"Myself, my wife and our eight year old grandaughter stayed here for eight nights in early May on a bed and breakfast basis. We had a spotlessly clean large corner suite on the third floor with views out over the Sea of Marmaris. The excellent buffet breakfast had a wide selection of cheeses, meats and fruit, with either an omlette or boiled eggs as a hot option. The staff could not do enough to help, particularly Faruk Keles and Onor Tatli on the front desk. Onor became an instant hero by sorting out our online check-in with Turkish Airlines which required a phonecal! The hotel is located within a few minutes pleasant walk of all the major sights and only a very efficient tram ride away from the rest . We booked our stay directly with the hotel and were offered a package which included; a personal guide for a day, a boat trip on the Bosphorus which stopped off in Asia for Anatolian yoghurt!, a folk dancing concert. a dinner in the hotel and airport pick up and drop off (modern Mercedes people carrier). Every part of the package was thoroughly enjoyable and highly reccommended. The hotel is next door to one Mosque and a few yards away from another. The call to prayers early in the morning and in the evening, echoing throughout the city, only added to the magic of the stay. To make this appraisal honest I have to include one slight criticism; though the food is good, the restaurant prices are a little high, being priced in Euros and not Turkish Lira, but you don't have to eat there! We would unreservedly reccommend the Arena Hotel to any and everybody. Thanks Verdat for a great stay."}
{"sentiment":-1.5,"text":"While the hotel rooms are quite nice inside, the service here is awful. Let me run through the different ways in which the staff DIDN'T make our stay memorable: 1) We arrived at 11pm. Upon checking in, we were told that there was no water available in the rooms for showering as the hotel was connected to Grand Central Station and necessary water works were being carried out there overnight. Why this was happening the night before a long weekend didn't make any sense to me but fine I can understand that this was out of their control. Why then did they not notify me earlier about this? They had all my contact details - surely a mass email would have been better service so customers can make other arrangements IF it was a true inconvenience to them. 2) The person at check-in also mentioned that tap and toilet would be working. We went upstairs and they didn't work. So no ability to wash our face or use the bathroom. Not ideal for someone who has just traveled into town. We called, the lady assured us that we could get another room without too much trouble so I went back down to sort that out. 3) There was a long queue but 1 staff member was standing by himself. I told him the problem and he went to a backoffice for about 5 mins, came back out and told me couldn't help me and that I would have to queue up. He clearly didn't understand that at midnight, after traveling for 5 hours, a customer may be a little tired and cranky at having to change their room. 4) After queuing for 20 mins, I finally reached a front desk agent who immediately apologized and then told me that there were no rooms available. I told him that it was unacceptable to not even have working toilets in our room so he said he'd look again. Lo and behold, he found a room (after 15 mins of tapping on his computer and going to the backoffice to consult with his manager). The impression I got is that the only rooms with water were the more expensive rooms - rooms they were unwilling to give other customers. 5) The next day, after doing a round of shopping, I asked the concierge to have my bags delivered to my room while my wife and I went out for dinner. He gave me a flat \"no, it's not the hotel's policy\". No apology, no attempt at finding another solution. I will NEVER stay at this hotel again. The staff are genuinely unfriendly and it's a reasonably expensive hotel for terrible customer service."}
{"sentiment":1.5,"text":"A friend and I spent three nights at the Flatiron in mid-October and were pleasantly surprised, considering some of the less-than-flattering reviews. Our room was fantastic! Very high tech with a remote control for the TV embedded in the bathroom mirror, curtains, main TV, etc. It also had an iPod docking station. The linens were beautiful and the room was tastefully decorated. The hotel was in the soft opening stage, and while the furnture was very nice, it was sparce in the foyer. The staff was very accommodating and friendly, particularly Dillon, GM Steve and the doorman. My only concern was a lack of security in the evening -- one evening there was no one at all in the foyer or reception area. Amenities of a traditional hotel also were lacking, with no concierge or restaurant, but front desk staff was helpful in suggesting local eateries. It is a fair walk to Times Square, but we did enjoy the less touristy location - and it was only one block from Eataly! We woudl definitely stay here on a future visit to NYC."}
{"sentiment":2.5,"text":"A week on an Olive Grove and a week on a Lemon Grove on the Amalfi and to finish it all three nights at the Purple Home in Rome and so close to the Vatican, St Peters, the Pantheon, the main piazzas, Trevi Fountain and Spanish Steps! The flat was beautiful and had everything that we could have wanted. It was lovely to explore Roma by day and come back to the flat to relax and chill then change and walk in to Roma and experience the night atmosphere. The flat sits in a lovely area with a one of the nicest restaurants a few 100 metres away and walking in to the heart of Vatican City couldn't have been easier. It was spotlessly clean and the lifts and walkways were cleaned daily.It is equiped with everything that you could possible need. The neighbours were very friendly too! Walks along the River at night were memorable and it gave us a taste of what it would be like to live in Roma rather than be a tourist and stay in an Hotel. There is a superb supermarket very close by and we were able to buy local cheeses, meats and breads for breakfast before setting off on our days out! We loved the decor in the flat and the Purple theme and we felt at home and very comfortable there. As a city base it couldn't be better and from the balcony one could see the windows of the vatican. Thia flat is to be recommended for a family who want to experience Roma from a leisurely start each day;to come and go as they please and not be tied to meal times and formality! My daughter Rachel planned the holiday and Roma was the icing on the cake for me. Ruth"}
{"sentiment":1.5,"text":"This was our second stay at the Encore. We loved this hotel 12 months prior that we couldnt wait to come back. In Encore had changed so much in the 12 months since our last stay. Still great rooms, resturants and pool area but they resort looked like it was now catering to young nighclubers. We stayed in the tower suites, which our room was extact to that from our previous stay in the panoramic view room but with separate check in area, lifts and concerige, and we had free WiFi which was good. Great view from room on the 60th floor. The difference this time is that the new Beachclub and Surrender nightclubs have opened and for the four nights of our stay we were able to sleep due to the extremely loud noise from these clubs, I can only imagine what it was like on the lower floors. So make sure you ask for the rooms that dont face the strip. Which is a shame because these are the best view rooms. We also noticed at night the resort was filled with young nightclubers coming and going. Dont get me wrong, it is Vegas and we like to enjoy ourselves but we found the Encore to be a bit over the top and the pool on the weekend was extremely busy. Saying this the restuarants are great and the spa is amazing. Best spa I have ever been to. The buffet at the Encore was nice for the price and the conceirge in the tower suites was very helpful. Our next stay at Vegas will be at the Wynn or we will try somewhere else away from the pretenious nightclubers that seem to be overtaking the Encore and the lack of sleep, which is a shame because it is definately the nicest resort on the strip."}
{"sentiment":2.5,"text":"Arrived at the airport, took the bus to the water taxi, took the water taxi directly to the hotel, all this in rush hour, from the time we landed until we were in the lobby was about 30 minutes. As soon as we arrived and checked in we went to the wine tasting and pairing which was excellent. We then ate dinner in the restaurant which has a magnificent view of the harbour. Our room was on a corner so we had both a harbour and a City view which we loved. The furnishing were very nice. The only issue I had was with housekeeping, one night we did not get turn down service and one day when they cleaned the rooms our bathrobes were balled up and left on the luggage stand which I thought was strange. We loved the location and ate at a great Italian place called Pomodoro the next night. The spa was very nice and we enjoyed the indoor pool while it rained. I do usually like a more updated bathroom, however it was nice and clean. I hope to stay there again sometime."}
{"sentiment":2.5,"text":"We stayed here in the summer of 2009. It made the perfect start to our wonderful California vacation. The location is excellent, in a beautiful residential street in one of San Francisco's most picturesque areas. At the top of Pacific Heights, but very well served by buses to all areas, and close to great cafes on Fillmore Street and Union Street (Rose's cafe). The room was very elegant, and the hotel feels like a private townhouse. Wonderful European style breakfast. We enjoyed the complimentary wine and cheese served in the same elegant dining room at the end of each afternoon. Hotel Drisco could not have been better."}
{"sentiment":2.5,"text":"I loved my stay at the Westin LAX! The interior of the lobby was beautiful and the room was clean, upscale and very inviting. I usually don't have any problems at the Westin hotels, and this trip was the same. Everything was beyond my expectations and I will be staying there again."}
{"sentiment":1.5,"text":"Excellent Hotel, very central, close to lots of shopping malls. Pool area excellent, although pool was on the cold side, but this was welcomed when the tempature got above 35 degrees!"}
{"sentiment":2.5,"text":"In January of 2011 we stayed at Best Point Hotel for the second time and really enjoyed it a lot! Friendly staff, cosy rooms, positive attitude of the personnel made our stay at the hotel very nice and pleasant! The location is very nice in the historial part of Istanbul, close to famous places like Aya Sophia, Blue Mosque; the hotel is very near to the tram station, from which went to the city centre (to Galata Tower, to Dolmabakhche Palace). Plus it is very near to the sea side, very beautiful and romantic!Many cosy restaurants and cafes close to the hotel. My advise is BEST POINT if you really want to enjoy Istanbul!"}
{"sentiment":-1.5,"text":"A large brawl began in the lobby with furniture and lamps being thrown like some kind of frat house brawl. The police as far as I can tell where never contacted as they did not show up. I asked to be transfered to another hotel --no such luck--no discount-no nothing. The staff acted like nothing had happened."}
{"sentiment":2.5,"text":"If one is looking for a fancy motel with all the trimmings one will not care for this motel. However, as far as I am concerned, it is as good as or better than the fancy motels. It is a beautiful little motel (one can park at the door) in a lovely setting. Every one from the desk to the cleaning staff were great and very helpful. The room was very clean and stayed that way. The wireless internet service, although listed as not secure, is excellent and worked every time. There were no surprises at check out-I was charged exactly what I was quoted per night plus taxes-no hidden fees. The room has a microwave, fridge, ironing board, coffee maker (for-for me, tea) and a safe. I believe there may be a fee if one uses the safe but I did not use it so I can't say. In my opinion the location is great. It is easy on and off of I-8 going east and west. But, then I can get around Hotel Circle and San Diego with no problem. I had no problem getting to Cabrillo National Monument, Mission Bay, Old Town Birch Aquarium, the USS Midway, or Harbor Drive. It isn't that hard but for some one not used to the city it might take some practice but once you know where you are going (and San Diego is not hard to get around in) it is easy from this motel. There are some restaurants in motels near here but I did not try them. That would be the only draw back -lack of near by places to eat. They do have a nice breakfast in the lobby with Belgium Waffles, hard boiled eggs, fruit, cereal, tea, coffee, juice, etc., BUT one needs to bring the tray from the room that the coffee maker is on and take breakfast back to the room. My room was ground floor near the stairs and by the coke and snack machines and it was not noisy. There are two pools, one heated. I paid under $60 a night but it probably is more in the high season in the summer. I drove everyplace I went so I do not know if there is a trolley or bus or shuttle stop near the motel."}
{"sentiment":0.5,"text":"this hotel was modern. It did not have the \"wow\" factor of most hotels I have stayed at. The guest service was ok but not to the extent it should be. The beds were extremly comfortable. Over all I say it was fair. I travel a lot and think that friendlieness is a must."}
{"sentiment":0.5,"text":"This was an OK hotel, set into a picturesque setting but still convenient to other places. My husband and I travel often, usually preferring to stay in higher end hotels because of comfort and service and high quality restaurants. We are Hilton honors travelers, gold level. I think calling this one a \"resort\" is stretching it. I thought the rooms were small and not especially nicely appointed. The air conditioning, as mentioned by others, would not cool the room. And, the vents are up above the doorways, so they blow directly on the bed and couch. I thought the cabanas at the pool were a nice option, but the water slide wasn't open most of the time we were there. Service by the f&b attendants at the pool was spotty. Had a really nice gift shop with an unusually large variety of items, not just the usual things. I, too, find it ridiculous that Hilton charges for internet usage. Just because other hotels do doesn't mean it is OK. If Motel 6 can provide free internet, Hilton should be able to also. Unfortunately, it was \"restaurant week\" in town when we were there, so the Different Pointe of View was extremely crowded with people looking for bargain food. And, they had a weird menu to accommodate those people--part prix fixe and part not. My companions ordered from this prix fixe portion of the menu and all thought it was terrible (we all eat out at high end restaurants often). I ordered from the non-prix fixe portion and my food was very good. Breakfast in Pointe in Tyme was good but expensive, and service was very slow."}
{"sentiment":2.5,"text":"Very kindly refunded a ``non-refundable reservation after I cancelled due to serious illness in family forcing cancellation of our travel plans. Will definitely look forward to booking with a hotel that has such compassionate staff. Thank you!"}
{"sentiment":1.5,"text":"We had to come to Ocean city at this time of the year for my daughter's cheerleading competition event. There was not much else to do in Ocean City in Feburary but we enjoyed to stay in Holiday inn this year, as opposed to the very disappointing stay at another hotel last year. Overall the room is very neat and clean. Staff are very friendly. Restaurant serves nice food. Location is perfect too, very close to the convention center where our event was held. Overall a great value. We had a very pleasant stay at this hotel."}
{"sentiment":0.5,"text":"This was a good mid range hotel with comfortable bedding and clean rooms. The rooms are quite spacious with some cable TV channels available. The executive room I stayed in had the picture missing off the wall, and house keeping left a tray of sugar in the hallway for 3 days before someone collected it. Staff are friendly and most are reasonably helpful."}
{"sentiment":2.5,"text":"I've been visiting Paris for a number of years now and have stayed in various hotels in the city, but the Britannique is definitely my favourite now that I've had the pleasure of staying there for 3 nights recently. My room was just up the stairs from reception and it was very pretty and well-equipped, including a complimentary tray and delicious bowl of fruit, and a basket of lovely toiletries etc in the bathroom. The room was clean, comfortable and warmly welcoming from the cold outside. I would have liked to have opened the window now and again for a change of air but it seemed to be locked. The buffet breakfasts were excellent, with plenty of choice of good, fresh food. Reception staff were so friendly and helpful. I would happily spend another of my Paris trips at the Britannique!"}
{"sentiment":2.5,"text":"We book one trip in late August to place out yearly football bets. The BEST Sportsbook in Vegas is still the Hilton. We arrived late Thursday and checked out Saturday morning. We were comped and ate at the buffet. The video poker machines were loose and the place was hopping in ancticipation of football next week. Check in was a breeze with a very friendly staff member and she upgraded us from a comp room! There are always 20 taxis in front. The monorail stops at the hotel and can take you to the Strip. We had the best time and you will too. One downer: when leaving our room we passed the most beautiful prostitute and 2 security guards chasing her down the hallway. Lucky guy!"}
{"sentiment":2.5,"text":"This is a great hotel with great service, very clean and comfortable..."}
{"sentiment":2.5,"text":"We splurged on this modern, comfortable hotel with a great location for anyone who loves Pike Place Market and we do! The front desk staff was excellent and helped us plan our stay but our favorite part of this hotel was the 6th floor roof top patio. It is very comfortable with lounge chairs, couches and a canopied table area with plenty of room to relax each afternoon before going out for the evening. This is an excellent choice"}
{"sentiment":0.5,"text":"Location is great, but the rooms are small and without windows. Also there are no elevators. It`s a very good option if you want to stay in Manhatan, but cannot or does not want to spend more than USD 150."}
{"sentiment":2.5,"text":"I stayed in this hotel with my boyfriend for one night in November 2007. We booked through the Eurostar website and we got a great deal, considering the price per night at this hotel is 315 Euros a night on their website. We booked a superior room and it was a fairly decent size. The room was modern and very clean, as was the bathroom. The bedding was amazing! The bed was huge, I move a lot in the night and I didn't even touch my boyfriend at all! The duvet and the blankets were so fluffly and soft, they were so substantial they weighed you down under them, in a good way! The shower was hot and the pressue was good, but because of the shower design there you had to be careful not to get water everywhere. There is a cute little bar in the lobby and a library where you can just sit and relax. The lobby and common areas all are very well kept, clean and modern. The location was great, very close to the Eiffel Tower and a lot of other attractions. There is a grocery store across the street which is good for cheap wine and snacks! (It smells weird in most Paris grocery stores, so we didn't buy anything but chips and stuff). All in all, I would definitely stay here again. It was a beautiful hotel in a great location, and you cannot beat the beds! It did not disappoint, and it stood up to it's 4/5 star rating."}
{"sentiment":0.5,"text":"We stayed at this hotel for 3 days at the end of July 2010. It really is very well located with restaurants and shops right outside and Taxim Square a couple of minutes away. The Metro stop is at Taxim Square and we found the public transport in Istanbul amazingly easy to use. The hotel is what the Best Western's are known for: fairly basic but efficient I would say though that it is misleading to say that it has a pool. It's basically a very small plunge pool which we did not use. My kids gave me a lot of grief for not being able to swim! However, the hotel is a great staging post for seeing the best of Istanbul."}
{"sentiment":2.5,"text":"super!! showReview(8005109, 'full');"}
{"sentiment":2.5,"text":"Before going on this trip I think I read every review on tripadvisor and I am glad I did. When we arrived I told my wife that I felt like I had already been here before. The reviews that said bad things about SMB must have been from someone who just can not be pleased. During out 6 night stay I don't think I experienced anything to complain about. Room: We stayed in the Ocean View Preferred Club. You can see from the attached pictures that we had a great view from the 3rd floor. Being in the preferred club you were closer to the ocean and pool then if you did not stay in the pc. We did have free wireless with the pc and also there is a pc lounge by building 25 that has snacks in the morning and appetizers/dessert in the evening. It also has a bar where you can sit and have a drink. I don't think it is necessary to stay in the pc even if you want to be close to the pool/ocean. The walk from the ocean to the farthest building is at most 5 mins. And during those 5 minutes you will have a scenic walk. The room itself was very nice. Very roomy for 2 people, lots of closet space and spots to hang your clothes also. Bathroom was nice with the double sink so 2 people can get ready at the same time. The frosted glass doors separating the toilet and the bathroom and also the shower to the bathroom were enough privacy. Pool/Ocean: During our stay we split our time between the two. If you get to the pool before 10:00 you should have no problem getting a good spot around the pool. If you don't see a spot open there are a few workers who will help you find a spot. I know some people complained it was too noisy by the pool but we didn't have a problem. Around the swim up bar there tends to be a group of people hanging out but it never got too rowdy. The wait staff around the pool and beach were great. Anything you wanted they would get it for you and add \"Its my pleasure\". I don't know how many time I heard that while we were there. The drinks by the pool were great also, not watered down. And if you didn't like something you can just order another drink, you did already pay for it remember. The beach was INCREDIBLE! Believe what everyone has said about it. Soft powder sand, bright blue water and the water was never rough. Staff: These people work their buts off for you! Someone said they work five 16 hour days (7a - 11p). From the entertainment staff(setting up sand and pool volleyball, water aerobics, bingo, pool black jack, tequila tasting and also putting on a couple shows in the evening), restaurant staff, pool side wait staff, maids and everyone else who was there did a great job! Like I said before, anything you wanted they would get it for you and respond with a \"Its my pleasure\". We did bring a decent amount of singles and fives for tips. I don't think I saw a difference in tipping or not but to see how hard these people work I felt they deserved it. Spa: My wife and I did 2 couples massages while we were there and they were wonderful. Initially we booked only 1 for our 1st day there. After we were done we decided we would book a 2nd massage for our last evening at SMB. The spa area is very nice. They have a very nice locker room area to get ready in. I would plan on getting there at least an hour beforehand so you can use their hydro therapy area and also the relaxation rooms. Food: Every morning we would go to the World Cafe for the breakfast buffet, which was great also! Anything you could think of for breakfast they probably had. 2 egg/omelet stations, plenty of fruit, enough pastries to sink a ship and lots more. For lunch a few days we did the pool side buffet which consisted of burgers, hot dogs and chicken breasts and also had rice, beans, chips, salsa, guac and a few other items. Other days we would eat at the sea side cafe which had a great lunch menu. For dinner we tried every restaurant except Oceana. All the restaurants were very good and had great service. One highlight was Himitsu. We did make a reservation for the grill side table one night and had a very entertaining dinner. If you feel like you didn't eat enough you can always order a second meal or even go to one of the other restaurants because... its already paid for. While we were there we didn't do any excursions so I can't comment on any of those. We did use USA Transfers for our transportation to and from the airport, another A+ there. (http://entertainment-plus.net/tour_tpt_pdc.cfm) If this is your first time going to Mexico keep in mind that it will take you an extra 30-45 to get through customs. And when leaving the airport to meet your driver do not stop to talk to the people right before there doors to the outside. They will tell you that they are there to help you get your transportation but they are only there to try and sell you timeshares. All in all I think Secrets Maroma Beach is a great resort run by wonderful people who know how to treat people. If you are even second guessing going there because of someone's bad experience I would find out how picky that person is before changing your mind."}
{"sentiment":2.5,"text":"We booked this hotel based on the reviews on Trip Advisor and we couldn't have been happier with our choice! The location of the hotel is perfect, within walking distance from many of Rome's most important sites. The check-in process was as smooth as possible and the room was spacious, elegant and extremely clean (and remained so for the rest of our stay). Breakfast was delivered within minutes from ordering it and always had exactly what we asked for. This hotel's strongest asset is its employees who were simply amazing in every way. They catered to our every need and exceeded our expectations every time. Special thanks to Assem who made our stay extra special! If you're looking for a no-fuss no-nonsense hotel in the center of Rome, with some of the biggest rooms you'll find in Europe and a team of professional staff who will be more than happy to help you in any possible way, then try Babuino 181."}
{"sentiment":-1.5,"text":"Great hotel, funky and top location, DO NOT get a room on the 4th floor, I was right above the bar and unknown to me the party lasts until 4am, I was there on business and was not warned at check in that my floor could be noisy, I pleaded 3 times in the night and staff could not be less interested. When I said I would want to see the Hotel Manager in the morning I was told 'he wont see you, he's too busy to deal with Guests!' I had an 8am meeting and was half awake, total nightmare, if you stay here, go high!"}
{"sentiment":1.5,"text":"I would like to congratulate the Customer Service Staff at the Reception Counter, especially Peter, for the exceptional service offered to us and other customers when checking in and out of the Ibis Hotel, Darling Harbour. Peter went above and beyond our expectations in ensuring our needs were met, and resolving our Accor \"Complimentary Night\" problems. Thank you for making our weekend such an enjoyable experience."}
{"sentiment":2.5,"text":"Couldn't ask for a better place to stay from the room to the facilities to the people at the Four Seasons, everything was perfect. One woman in Particular, Derya Perrault, at the concierge desk was one of the best, ever."}
{"sentiment":1.5,"text":"Beautiful Honeymoon with personalized service! We stayed at the Hyatt Waikiki for four nights and wished we stayed longer. This was our first trip to Hawaii and the first hotel we stayed at during our honeymoon (we also stayed at the Sheraton in Kauai *BLECK* and the Westin in Maui *eh*. The Hyatt was the perfect place for us since we are from NYC and are used to the hustle and bustle of things. Waikiki is a gorgeous city with PLENTY to do. The Hyatt itself is a beautiful property with a room to suit anyone. It is located across the street from the beach where you can take surfing lessons (we did!) and rent equipment. The restaurants at the Hyatt were so-so. Our room rate included a breakfast buffet every morning, ch was nice and not something we ever would have paid $24.95 each for. Musashi was very mediocre sushi, but they sent us free dessert while we were there since it was our honeymoon. Oh, and the free champagne! The hotel is very family friendly and offers kids' room service, which we ordered for dessert one night (horray for brownie sundaes that look like clowns!) If you're there do NOT miss the Elegant Dive, their poolside bar and grill or their spa-their lomi lomi couples massage is not to be missed. Barbara is the nicest server I have ever encountered and remembered us by name after lounging by the pool only once. The check-in and check-out process was a breeze and the staff was attentive to our needs. We will return as soon as we recover from the jetlag..."}
{"sentiment":1.5,"text":"The location of the Wellington is excellent. It was very convenient to get to all the things we wanted to do in New York City from the hotel. We were given a two bedroom/two bathroom room, which exceeded our expectations. The air conditoners in the room were awesome! We would definitely stay there again. The only thing we didn't like were the elevators which were very hot. They need some sort of air flow in them."}
{"sentiment":2.5,"text":"Let me start off by saying that I'm NOT a gambler. My main purpose for going to Vegas was to have a fun and relaxing weekend away. I just wanted to lounge by the pool, go to a fun club/lounge, and maybe see a show. With that said, The Trump was perfect for me. I personally liked not having a casino at the bottom of the hotel. I liked having less foot traffic in the lobby, which for me, made it more relaxing coming back from the strip. But, if gambling is your thing, The Trump is only a short walk to casinos. So in short- The lobby and rooms are very nice and clean. The pool was simple but adequate. There are plush lounge chairs with pool side service. The gym and spa (although i didn't use either) seemed sufficient. The Trump is very close to the Wynn (Tryst) and I saw Jersey boys at the Palazzo which was a very close walk. The only con is that if you want to be in the \"center of all the action\" - Its not on the strip. But for me.... it was perfect for a weekend get-a-way."}
{"sentiment":0.5,"text":"Stayed at the W in San Diego in early March 2012. The staff was uniformly fantastic, particularly the front desk (ashley shepherd was wonderful), but also The Living Room and housekeeping. Unfortunately, the hotel is undergoing renovations and the restaurant was closed. Looking around, it appears that the renovations are overdue. The hotel is a bit shabby and the rooms could stand a little bit of perking up. Good value, though"}
{"sentiment":1.5,"text":"When choosing a place to stay in Las Vegas, don't overlook Caesars Palace. The hotel rooms are beautifully done and are very clean and modern. The staff is very helpful and efficient. The added bonus of having numerous restaurants from which to choose conveniently located in the same building is great. Las Vegas can be crowded and hard to navigate with all the traffic. Besides the shopping is terrific. If you can't find it at the Form Shops, you truly do not need it."}
{"sentiment":2.5,"text":"A wonderful hotel. We stayed over the weekend and found everything from the service to the accomodations absolutely fabulous. Spacious room and the pool and sauna were a great way to wind up a busy day. Room service provided me with the best cheesecake I have ever tasted! If you stay, the Stilton cheesecake is a must! Also a great location, central to shopping and dining, making everything easily accessable by foot."}
{"sentiment":2.5,"text":"This was my first time to stay at Savannah House. I won the trip through work. It was the perfect place for our group. We had great accommodations, nice meeting room, wonderful maid service and a terrific hospitality room in the evenings with the best cobbler ever!!! THE MOST INCREDIBLE THING THAT HAPPENED HERE IS - UPON OUR CHECKING OUT, I LEFT MY WATCH, 4 RINGS (INCLUDING MY WEDDING BAND) AND A PAIR OF EARRINGS IN THE ROOM. I did not realize it until we got back to Little Rock. I called the hotel and spoke to the nicest young men Aaron and John who asked me to describe the jewelry. Then they told me it had been turned it by the housekeeper that had cleaned our room. Her name was Karen Clark - what a wonderful lady. Aaron and John told me the manager, Michael Zipfel, would call me the next day and make arrangements to get it to me and he did. He arranged for my jewelry to be mailed back to me right away. This is such a testament to the kind of establishment anyone would feel comfortable staying in. God Bless each of these employees for doing the right thing. I will feel extra special with my wedding band on when I celebrate 38 years of marriage to my wonderful husband later this month!! Thanks Savannah House!"}
{"sentiment":2.5,"text":"The friendly staff, location close to Termini metro station and major bus lines, clean rooms and nice price give all the right pieces for the lovely stay at Sallecchia. Never mind the breakfast concentrating in cakes. There are plenties of shops and cafes around, if you want some heavier stuff to start your day with. The breakfast time was negotiable, as everything else. You asked for it and the staff did all they can. I enjoyed this. Grazie Simone e tutti i resti! Spero che ci vediamo ancora."}
{"sentiment":1.5,"text":"Great place to stay. Friendly front desk, the room was nice and clean and the location is very close to shopping and restaurants. Easy access to the freeway system. Would definitely stay here again, and will always stay in a Residence Inn if at all possible - they are great. Mrs. R, Omaha, NE"}
{"sentiment":1.5,"text":"The Roosevelt is ideally situated close to Grand Central station and is very convenient for walking to the main attractions in Manhattan. Empire State, Rockerfeller, Times Square are all within easy reach. There are lots of bars and cafes close by and you instantly get the electric flavour of New York - gloriously buzzing but terribly noisy (which persisted all night) The hotel has a fabulous lobby, currently adorned to the gills with the most enormous Christmas tree and glitzy decorations. It's a busy but beautiful place with much coming and going and the atmosphere is an absolute delight. It's perfect for people watching whil waiting for your room or your taxi. Reception staff and bell boys are very pleasant and helpful. Our room had allegedly been refurbished but we found it slightly shabby, particularly the bathroom which had musty grout in the tiles, also the waste lever in the wash basin was broken. The bed was large and comfortable but the windows were poorly glazed which did not help the noisy traffic situation. I do wonder why they have to blast their car horns all night long! It would be easy during the course of the ongoing \"renovations\" to address this noise issue. All in all, the location of the hotel was so good that we overlooked the problems as we didnt spend too much time in the hotel anyway. It was not cheap probably because it was the Christmas season. I might stay again if the price was reasonable"}
{"sentiment":2.5,"text":"Stayed at this hotel for 5 nights!!! We knew it was a budget hotel so weren't expecting anything 5 star. However the hotel is actually pretty awesome! Really clean and the staff are very friendly!! We booked a twin room and it was a decent size with a nice bathroom and brilliant shower. The room was very clean and have everything you needed from a hotel room. Oh no Kettle in the room though or bible, i'm not bothered about the bible, ha ha! The hotel is a block and a half away from the Empire State building and about a 2 minute walk to 5th avenue and grand central! It's located in Mid-Town so everything is actually in walking distance!! Oh you have to check out Captains Cafe'. It's the diner located right next door, very good and awesome on price!!!"}
{"sentiment":1.5,"text":"I was in town for a conference at the Gaylord resort--The Gaylord was sold out and the radisson was listed as the other conference hotel. Some attendees were disappointed that the Radisson was 10 minutes from the gaylord but there was a shuttle service. I had a rental car so it did not matter. Parking is free at the Radisson as are many other amenities. I travel for business and everything was free at the business center and it was open 24/7. The staff was always very helpful to send faxes, mail letters--do anything that I asked so I was very pleased with this. This can add up at hotels so I would return to this hotel just for this reason. My room was nicely decorated but a bit worn and dated. The bedskirt was dirty and I kept my socks or shoes on for the duration of the stay. There was not enough lighting in the room, especially if you are working on the bed. The bath was fully stocked with towels and basic amenities. There was a coffee pot in the room with coffee and tea. The room was very quiet and peaceful--I did occasionally hear doors slamming but that was the only noise. There are grocery stores in the area so I used the refrigerator that was in the room for beverages and snacks. Don't order the chicken lettuce wraps and expect PF Changs--I set the tray in the hallway and did not eat but I did order some room service at lunch and sandwiches were ok. It was a 45 minute wait for room service both times. The work out room was above average with good lighting and newer, clean equipment. It is next to the pool so you can enjoy the view while you work out. The grounds and lobby are very nice and there was always securtity about. There is a coffee shop, gift shop, pizza hut, snacks in the lobby so you won't go hungry but the $$ adds up. It is not far from Disney and I saw large buses picking up and dropping off folks throughout the stay. There seemed to be a lot of families but also some couples and business folks. The staff was also pleasant and accomodating. I would stay at this hotel again--especially if I want to save some $$. For the money I was pleased with the accomodations and service. The nicest surprise was to be able to see the fireworks at disney from my window every night-- What a pleasant surprise."}
{"sentiment":2.5,"text":"My wife and I revisited Singapore for the second time in 2 years and although we stayed at another excellent property in the Marina area last time, we decided to try a different place this time. The Fairmont Singapore more than adequately met our needs. We found it a very stylish upmarket quiet property. The entrance is fairly discreet, the lobby largish but had a subdued classy feel. A welcome change from the busy and noisy hotels used by tourist groups. We upgraded to a Signature room, it was enormous and had every facility a discerning traveller could require. The hotel shares 2 pools with the adjoining Swissotel Stamford with its 70 floors crowned by the Equinox bar and restaurant ,which gives the best views over Singapore for the price of a drink-though not cheap. The Fairmont was quiet, but is in the middle of everything in this growing Marina area being on top of one of Singapore's best shopping centres, across the road from Raffles, Chijmes a converted school now the home of numerous quite good and reasonably moderate restaurants. It is a short walk to Suntek City and Marina Square -more shops and restaurants,and an easy walk to the vast selection of dining facilities on Boat Quay on the shores of the Singapore River. The Fairmont is also right on top of the MTR rail system which gets you everywhere on the island, and very cheaply. Recommended things to do- take the \"Hop on Hop Off\" Bus or Hippo Tours round city sightseeing and orientation, more shopping in Orchard Road and at the new Ion Shopping complex-which has ALL the designer labels if you are looking for them, we weren't, the Botanic Gardens and its Orchid Garden, Singapore Zoo and the Night Safari (separate from the Zoo), the Singapore Flyer (their \"big wheel\") and of course take in the cultural and eating kaleidoscope of the Chinese, Malay, Indian and British Colonial culures which made this city what it is today. Enjoy!"}
{"sentiment":1.5,"text":"This hotel was my first stay in Vancouver before moving out in the Spring. I found the check in was painless and efficient. They staff were very knowledgeable and easy to approach. The area is ok- I was not intimidated to walk in the area after dusk and the front entrance was well lit. Lobby was refreshing and well updated. Elevator was a little slow. Room was pleasant and well lit. Temperature was well regulated and room had tasteful decor. Window did not open all the way and was frosted- a bit of a bother. T.V. stopped working my first night there. Phone call to front desk got me the duty manager and the TV was replaced (or fixed- not sure which) the next day. Bathroom was clean and well maintained. Water pressure was hit and miss. Room price was decent value, however there is no on-site parking and valet to a parking lot is $20.00/ day, which I found a little unfair. Breakfast area was clean and well stocked at 7:30 AM, 8 AM, 9:15 AM and 10:10 AM. Housekeeping staff was friendly and willing to address any concerns. Hallways were clean and looked un-traveled (a rare occurence in many hotels). Stairways were clean and properly maintained. Valet service is sometimes backed up in the mornings, so call half hour ahead of time. Site does not have a pool or sauna- but I think it is acceptable for the area and age of the hotel. The building is a gem, and more surprising it is very well maintained. Many of these old buildings used as hotels are not kept up properly due to maintenance issues and costs, but that was not so in this case. Very impressed with staff and management."}
{"sentiment":2.5,"text":"This was the first time we have visited the USA, and were pleasantly surprised by the very helpful and attentive staff who not only did all the basics extremely well, (i.e smooth check in and helping with luggage) but they also acknowledged us when walking around the hotel which helped us feel very much at home. The staff, on the whole, greeted you with a smile and were very hospitable. Upon entrance the hotel boasts a spectacular lobby with ornamental fountains and foliage. The room was comfortable and cleaned daily, with the maids also leaving towels in the shapes of swans on the bed, an appreciated touch. The breakfast was substantial with omelettes cooked to order along with other hot and cold buffet style items. The only disappointment, which I do not blame the hotel for, was the coffee which left a lot to be desired in terms of taste, which is probably not an american strong point. A decent cappuccino would not have gone amiss. However, this was a minor blemish considering that there were delicious pancakes, (this certainly is an american strong point!) with fresh fruit, pastries, cereals and unlimited juices and soft drinks. The happy hour was a welcome feature considering that it was free. The cocktails were a pre-prepared variety, but nevertheless. I repeat, this was complimentary and I simply cannot have any complaints. The drinks were accompanied with nachos served with a freshly prepared salsa, along with popcorn and pretzels which we snacked on each evening. A special thanks goes to the concierge Robby, who was always helpful in providing information even though we never actually purchased any tickets from him. He even gave us his own personal suggestions on his favourite restaurants and attractions, and was always happy to chat and to share his experiences. He deserves credit from the hotel. Furthermore, on our first night the gentleman at the check in desk was also kind enough to provide us with a free 24 hours of internet connection for our laptop so we could try it out, which usually is 9.95 for 24 hours. To conclude our stay the gentleman who saw us out with our luggage provided a performance of his karate and acrobatic skills, doing impressive backflips as we waited for our car to come round. He practically loaded all the luggage himself with a smile, and waved us off enthusiastically and performed another backflip for good measure! Overall this hotel is very well appointed with the focal point being its staff, who ensured that our first stay in America was very memorable indeed."}
{"sentiment":1.5,"text":"My husband and I booked a room at the Stratosphere for our anniversary vacation. We stayed two night and it was perfect. We have been to Vegas before and we knew we didn't want all the hype of a newer and larger hotel. Since the stratosphere had awesome deals, we decided to stay there in a vegas view room. The view wasn't the greatest nor was the room, but it was decent for the price we paid. We only live 6 hrs away in driving time so we go up a lot every now and then, so staying in a north strip hotel was no big deal for us. However, if you live farther away and will only come to Vegas once, I suggest staying somewhere in the middle of the strip so that you can walk everywhere. The stratosphere was a great hotel except that it was far away from pretty much everything. I did love the casino and we did better in te stratosphere casino than in the othere middle of the strip casinos."}
{"sentiment":2.5,"text":"This is a lovely hotel, the staff are very helpful, the rooms are small but very comfortable and clean. Breakfast was very good.We stayed with my son and daughter in law and we all thoroughly enjoyed everything about the hotel"}
{"sentiment":2.5,"text":"Had the smarts to really dig and decided to stay at Palms Place for a three night business trip. the rates were ridiculously low since i was there Monday through Thursday. upgraded to a one Bedroom suite and loved it. staff at Spa, Simon, and front desk were top notch and attentive. i will be staying there if it is affordable every tie i go back to Las Vegas"}
{"sentiment":0.5,"text":"I stayed here for 2 nights. I received some type of upgrade as a SPG Gold member but I think it was only to the SPG floor. The room was decent with a flat screen TV, nice bed and big bathroom but the furniture and walls needed upgrading. They are so old. Still, it wasn't too bad and I got a really good rate. The location made up for any negatives about the hotel. It's right across the street from Green Park and within walking distance of Piccadilly and Knightsbridge. Plus, the buses run so often in front of the hotel that I just used them as ways to get around town (no need to walk to the Tube station and down into the caverns). The staff was generally nice, polite and professional. I also found them to be very helpful with directions and suggestions for places to eat and visit. I would definitely stay here again with the right deal."}
{"sentiment":1.5,"text":"This is a stylish, modern hotel just a block from the beach. Venice is \"quirky,\" probably not for everyone. It may have the filthiest sidewalks in the US and perhaps the largest or at least most visible homeless population. But the hotel is very classy with a good small restaurant and rooftop bar with a great view. A seven-story building is a tower in Venice, and you can see all of LA from the roof. We liked our room with an ocean view. The location is very central. It's maybe a 40 minute walk on the boardwalk to the Santa Monica Pier. An express bus from Union Station stops a block away, and it was an easy bus ride to the Getty Center. Don't be misled: L:A has good public transit. We liked the hotel and found Venice really interesting. There is a good restaurant on the boardwalk about ten minutes north: The Fig Tree."}
{"sentiment":1.5,"text":"Hotel service was excellent from arrival to departure. The hotel provides free WiFi. If you have a tourist pass for the bus and MRT the bus stop for Orchard is only a couple of minutes and you can travel easily e.g. on a 111 bus which goes the length of Orchard. Tanglin Mall is attached to the hotel - you do not even have to go outside. Very good supermarket in the mall and lots of choice in the food hall. For out of hours shopping there is a 7-eleven outside and even a Starbucks right at the side of the hotel. Pool was nice and cool. I would say a good choice."}
{"sentiment":0.5,"text":"Stayed here for 4 nights, our room was old fashioned and dated but ok for the amount of time you are in it on a city break. The only down side was that our room had a frosted window which made it dark and it did not open. But our friends had a lovely room with opening french doors! Looks like they are gradually doing the hotel up as the reception was very modern. Breakfast was good and plenty of it. Bar was ok, again a little old fashioned. The main feature of this hotel is its location, just a short stroll from La Ramblas, this made it very easy to get around as also only a couple of minutes from underground and buses. Pleanty of places to eat within a few yards of hotel door! Overall good value for money."}
{"sentiment":1.5,"text":"Central Location, Great Hotel Located in between Uffizi and Duomo (a few minutes walk in each direction), this boutique hotel is central to everything. The hotel is clean and the breakfast spread was the best that I saw on my 8-day trip to Italy. The rooms are on the smaller side, but the high ceilings compensated for it. Would definitely stay there again."}
{"sentiment":-1.5,"text":"I booked this hotel based on it's website and pictures that it had posted on a booking website. When we arrived at the hotel I didn't even want to get out of the car. My husband went in and said the lobby wasn't bad. One look at the room and I knew that I did NOT want to spend the night there. I told the desk clerk this and she said that if we left then we would still have to pay 80% of the total price of our two nights. I immediately called my booking company (which I will never use again) and complained to them. They said that they couldn't do anything. No way was I giving this hellhole money for nothing so I sent my husband across the street to get some beer. If I was going to have to stay there then I needed to get a little drunk. While he was gone I went through the room and bedding searching for bugs. I didn't find any, thank goodness. I can't believe that they basically made us stay, knowing how miserable we were and how much we hated their hotel. FYI - Finding out that the Holiday Inn Express was 5 euro less per night was painful. The whole room smelled. The walls were dirty, the exhaust fan in the bathroom had black stuff coming out of it. The toilet was disgusting, the windows were so dirty you could barely see out of them. The carpeting was stained. The curtains didn't cover the entire window so we were up at the crack of dawn. We were given one traditional key for the room. The key had to be used to lock the door. While I was sleeping my husband wanted to go downstairs to use the computer so he had to either wake me up to lock the door behind him or lock me in the room. Speaking of computers....they say their wifi is 5 euro per day....it's 1 euro per hour and it's only available in the lobby. They also said that there was parking available on site for 5 euro a day. The parking was on the street and it was metered. There is a disco right next door and it was very noisy. Then, once the disco closed we were woken up by a street fight and the police trying to break it up. The neighborhood looked sketchy so we asked the owner of the shop across the street if it was a safe neighborhood. He told us \"Don't look anyone in the eye and you *should* be okay\". Wonderful! There is no phone in the room and the tv is maybe a 20\". The remote control for the tv held together by duct tape. I literally could go on forever about how much I hate this hotel. Run far away and as fast as you can!!!"}
{"sentiment":2.5,"text":"We had a king studio, spacious for the two of us. This property is very clean. Comfortable bed, good water pressure in the shower, double sinks in bathroom, flat screen TV in the living room (normal TV in bedroom). The air conditioning worked great and was silent. We heard no noise from the hallway or neighbors. No complaints about this place, everything worked. The location is definitely not central - 5 minute walk to the Hilton to catch the monorail, but that did not bother us. We usually stay at the Westin Causarina, but we booked this one with Hilton Honors points and were not disappointed."}
{"sentiment":1.5,"text":"I stayed at Hotel 17 with a friend for five nights in April. We were impressed by the cleanliness, convenience, and relative value of the property. Check in and check out was easy. Front desk staff were efficient but not the sort with whom one would chat about the weather. The single elevator was reasonably fast and efficient. Hallways were narrow but clean. We stayed in a non-smoking room on the fifth floor, but we were surprised to encounter a distinctive pot smell in front of the room closest to the elevator. (The smell was there all six days.) Our room had one double bed, one twin bed, a sink, nightstand, and small closet. The room was reasonably spacious, but it would have been uncomfortable for our five-night stay had we not spent most of our time outside. There was a large window with an a/c unit, but we didn't use it because the temperature was comfortable during our stay. Our room did not have any bed bugs. Sound insulation between our room and the hallway was minimal, but luckily fellow hotel guests were quiet. Unlike other old hotels I have stayed at over the years, the shared bathrooms at Hotel 17 were clean and well-kept. Our room was across from two shared baths, and we had no trouble accessing them during our stay. Water pressure was good in one of the tubs and so-so in the other. Hotel 17 is superbly located on a mostly residential street just a few blocks from Union Square. The 7 train stops nearby at 3rd Avenue, and multiple other subway lines are accessible at Union Square. I was very happy with the central location, especially since we split time between Brooklyn and Manhattan, and was thrilled to avoid the touristy chaos of Times Square. Overall, I recommend Hotel 17 if you are searching for good, affordable accommodations in a convenient location."}
{"sentiment":1.5,"text":"We stayed here for 2 nights over the 4th of July weekend using Marriott Reward points. This hotel is in a fabulous location in midtown on 40th St. at 5th Ave., just 1/2 blk from the NY Public Library, 1 blk from Bryant Park, and a few blocks from the chaos of Times Square. We agree with the other reviews about the small rooms, but of course, this is NYC and small hotel rooms are commonplace. I have stayed at other NYC hotels in the past (Sheraton NYC, Paramount, etc.) where the rooms were actually smaller than at this hotel. Our room had a queen bed which was comfortable. The closet was small but we didn't need to use it. The bathroom was pretty small as well, with minimal counter space, but a decent shower/tub. The A/C unit was loud but that was OK with us as the walls were VERY thin and we could hear doors closing, people in their rooms, and when people got on/off the elevator. The plasma tv was a very nice touch. We had absolutely no problems with the timliness of the elevators. The most we had to wait for an elevator was maybe 1 minute. Staff was great, checking to see how our stay was and if we needed anything. They arranged for the car service to the airport. We did not eat at the hotel, but the \"Salmon Grille\" restaurant is supposed to be quite good and it has a nice patio which was always crowded in the evenings. We were out and about in NYC, so we really did not spend much time in the room at all, except to sleep. But if we did spend more time in the room, I think we would have become a bit claustrophobic. This hotel was just fine for us and we loved the location!"}
{"sentiment":1.5,"text":"Put us on the list to be notified of special promotions. We're flexible. If we know when your occupancy is low and you're offering discounts to fill empty rooms, we're happy to \"help\"....."}
{"sentiment":2.5,"text":"My husband and I researched Paris hotels on Trip Advisor, finally deciding on Hotel Relais Bosquet. We were not disappointed. The location was perfect for sightseeing and the local restaurants/bakeries provided wonderful food. Our room had a view of the Eiffel Tower which sparkled at night. We were pleasantly surprised at the size of the room and bathroom as we had expected much smaller. The electronic blockout blinds ensured a good nights sleep. The reception staff were very helpful and friendly. We would recommend this hotel."}
{"sentiment":2.5,"text":"After researching several hotels for our honeymoon, we finally decided on this one. It was unbelievable! The hotel has its own water taxi stop, and if you're willing to pay 60 Euros you will get dropped off right at the front door on the Grand Canal. Right at check-in the staff was courteous and friendly. We were given an upgrade to an Executive Suite with a nice side view of the canal. If you want a full view, you're going to have to pay for it obviously, but this room was just fine. When we arrived at our room, we were surprised to find fresh fruit and a bottle of champagne waiting for us, which was a very nice gesture. The hotel is situated just one canal over from St. Mark's Square, less than a five minute walk away. It was a great location and we enjoyed walking everywhere during the course of our trip. Much like our hotel in Rome, the concierge desk at the Westin Europa and Regina was a valuable asset to our trip, always ready and willing to help with advice, directions or reservations. Marco, Mirko and the rest of the crew were so nice and helpful with every request we had. I could not be more grateful to them. They certainly made our trip a better one. The only negative I can think of is that both the hotel restaurant and the restaurant at the hotel bar are overpriced and, frankly, not that good compared to the offerings out in the city. Do yourself a favor, go out and experience the restaurants in the city and skip the food at the hotel. Both places overlook the Grand Canal, and you are obviously paying for the view, because the prices are outrageous. Other than that, the Westin Europa and Regina is an amazing place to stay while in Venice!!"}
{"sentiment":1.5,"text":"I have stayed at the hotel a few times and would stay here again because it is close to my meetings. The room is nice and the river views are very good. This time it seemed that housekeeping was not paying attention. There was a coffee maker but no cups to use. There was no tea or creamer either. The breakfast buffet is pricey but very nice."}
{"sentiment":0.5,"text":"During April and May we stayed at Ramada Hyde Park on two occassions for a total of five nights. - our first room was on the first floor right on the internal walkway, the room was clean, and the noise wasn't too much of an issue. - our second room was on the top floor with stunning views of Hyde Park. The breakfast service really lets this place down, the service is sloppy and slow, if it isn't already included in your price don't option it on, you will find better value on your walk into the city. The free wifi in the common room on the ground floor was excellent, and something all hotels need to offer. The location is what really sells this place. We would not hesitate to stay here again."}
{"sentiment":2.5,"text":"Crisp Clean room, Good pancakes and coffee in the restaurant for breaky and tip top steak for din dins.. neat art deco art in the lift lobby"}
{"sentiment":2.5,"text":"It is an excelent hotel, right in the centre of Paris, near almost everything you may want to visit. I stayed in a room for 3 to 4 guests. It was a very pleasant and clean room, and had two bathrooms (which was very handy!). Also, the staff was very nice and helpfull. When I visit Paris again, this hotel will be one of my first choices."}
{"sentiment":1.5,"text":"this is the hotel to book when in san diego, great situ, comfortable rooms and breakfast on the roof if weather allows. loads of bars right on door step even nightclub in basement. staff very helpfull conferance centre 5 mins walk, aircraft carrier midway 20mins walk. if you have a car the parking can be expensive but thats the only downside"}
{"sentiment":0.5,"text":"Stayed 3 times now in this hotel - but mainly in fall/winter. That's why i first did not recognize the website photos - whereas the room and restaurant area are correctly represented on the web - the entrance really is on a fairly gray dull street. The back to the water is only really possible in the summer Positive: Price of 80 euro including breakfast was fair Free internet works well Reasonable rooms would recommend this - but only for business Negative: Fairly dull area in winter - hotel restaurant fairly deserted I turn right out of the hotel and then right again over the bridge - crossing the road after bridge - you come to an area where there are a few pleasant bars and restaurant -cellars"}
{"sentiment":1.5,"text":"Had A fairly good stay at this hotel I booked through their website online which made it easier...... http://www.grandchancellorsingapore.com/ if you want to book their it gives me a good price. I was happy with the location of the hotel in \"Little India\" A place that has more of a culture to it i feel then the rest of the places i visited in Singapore. Not the best hotel in Singapore of course but one I would stay at again."}
{"sentiment":2.5,"text":"We stayed in this hotel for two nights at the end of May and could not fault anything. The staff were all friendly, pleasant and helpful. The room was spacious, beds comfortable and bathroom well laid out. Everywhere is clean and well kept. We ate the first night at the bar and enjoyed the food so much we ate in their restaurant on the second night. The food was well presented and flavoursome and the service excellent. The hotel is in a good area and within walking distance of most things. We would recommend this hotel and would stay there again should we go back to Vancouver."}
{"sentiment":2.5,"text":"We just got home, and I have to write before I forget. First of all my Husband and I decided to go to Paris for his 30th birthday, we had to go at half term as I am a teacher. This hotel was very reasonably priced. The hotel was quite easy to get to from the eurostar and the metro was right outside. The Staff were just so polite at this hotel. They started speaking to us in French. We quickly used one of our only French Phrases to ask if they spoke English and they did perfectly! We stayed on the 6th floor. The view was very pretty and we had no street noise. It was small but not cramped and it is in central Paris so what we expected. The bathroom was spotless and the towels were huge white and fluffy! Breakfast was lovely, huge selection including Cereals with a selection of nuts, yogurts, hot scrambled eggs and bacon, pastries, smoked salmon, salad, fruit, breads, cold meats etc etc. We had the best time in Paris and this hotel made our trip so complete. One tip we found it helped to try to use some basic French even if you know none like we did, it is good manners and it gets a much better response."}
{"sentiment":2.5,"text":"I just got back from probably one of the best vacations ever, mostly due to the accomidations from the Cayman Suites. I booked this kind of last minute and forgot that it was Senior Week. To my surprise there weren't to many high schoolers in the hotel and the hotel was really quiet. Great location and the balcony was really cool to hang out on. The weather was kind of crappy most of the week and the Friday we were supposed to leave was going to be the best day of the week. I asked the gentleman at the front desk if he could possibly work out us staying another night. He was cool enough to let us stay another night which really made the vacation worth it. Great place to stay and I would stay again in a heartbeat."}
{"sentiment":2.5,"text":"We stayed at this hotel for two nights in summer 2010. We were six people in total - four adults, a teenager and a toddler - and we stayed together in the suite on the sixth floor. This room was an amazing find - we paid 300 euros per night (booked directly with the hotel) for all of us in a really perfect location. The room rate also includes free breakfast, which we found rather unimpressive (but free, unlike many Paris hotels) as well as free wireless internet - but the signal didn't reach the sixth floor so we ended up sitting in the lobby or on the stairs. The suite itself was really perfect, and entirely unique in this central location (it was the only place we found that could accomodate all of us). The suite is divided into two rooms: the \"bedroom\", which has a permanent double bed, pullout single bed, armchair and desk, and the \"living area\" which has a couch that converts into two single beds, several small tables and chairs, and a minibar. The bathroom is clean and fairly spatious. We also had a baby crib set up in the living area, and the room was not overly crowded. There is a view of Notre Dame out the window of the bedroom, and a partial view of the Eiffel tower out the window of the living room. Everything was clean and the decor was nice (there are photos on the hotel web site). Service at the hotel was rather mixed - some of the front desk staff were quite friendly, while others were borderline rude. The breakfast staff were all generally rather rude. Overall we really enjoyed the stay and would absolutely recommend this hotel, particularly for anyone travelling with a small group."}
{"sentiment":1.5,"text":"I stayed at the Strat for 11 nights in April me and my wife really enjoyed our stay,the rooms and all the facilities where fine all of the Brits seemed to enjoy this hotel."}
{"sentiment":1.5,"text":"The location was excellent and so was all the staff especially the manager Hakan. The staff were very friendly and helpful. We went as a family group of six and we got 2 triple sleeper bedrooms next to each other which was very good. the bedsheets and towels were changed daily and the room and bathroom cleaned daily- the hotel maid was very helpful tidying our rooms . The views from the breakfast room of the sea and the Blue mosque were fantastic. The Blue Mosque, Hippodrome and Hagia Sophia were less than 5-10 minutes walk from the hotel. The supermarket is right opposite the hotel, which is ideal and convienent. Recommended location for family and couples."}
{"sentiment":1.5,"text":"I stayed at this hotel for the first time as I was in HK for business. The modern look and feel of the hotel was quite refreshing and the clever use of the space in the room was also impressive. The rooftop lounge/Bar is a must although the menu lacked any chinese food items !! Would stay there again for sure. Having a metro station next door is also quite handy."}
{"sentiment":2.5,"text":"My first impression was that this was a funky place... but it grows on you. We were here for a convention in the area. It is centrally located and has great access to public transportation. But you may not need it if you use the courtesy Accura for rides. The room is comfortable and the spa products were refreshed each day. The pool and sand beach combination is certainly not typical for an urban hotel stay. BUT it was the personal attention of the staff that blew me away. They were knowledgeable about the area and what to do and how to get there. Ashley S. at the front desk was esp. helpful when we had friends that left items behind and we required extra attention because we were waiting for a package that wasn't delivered on time. She tracked the item and made us comfortable while we waited. Starwood should be pleased to have her on board. All the staff were pleasant but she went above expectations. We'll definitely stay here again."}
{"sentiment":0.5,"text":"The MGM Grand Hotel looks amazing on the outsize. It certainly looks grand! I was traveling with three friends of mine, and we all agreed that the quality of the hotel did not live up to LV standards. At the end of the day, you get what you pay for, but our room was on the small end for a double room supposed to fit 4 people. We were also located at one of the lower floors, and the light on the hotel at night was blaring into our room. Not the Las Vegas experience you are hoping for. We went to Vegas in mid March of 2009, where the financial crisis was peaking and the place resultingly was a lot less crowded then normal. When you have a half empty hotel, I would have hoped that we could be placed at one of the higher up floors - then again, we did not complain. It just wasn't impressive. What was impressive was the Wet Republic water park at MGM Grand. 5 stars all the way! The service was great, the experience was top notch! Lovely! I would recommend everyone in the younger crowd to hit this place up (min. 21 years of age)."}
{"sentiment":0.5,"text":"Location: It only takes like five minutes to get to the hotel from the airport, but be prepared to pay $20 or more for it. We were able to walk to Faneuil Hall area, the aquarium, and Quincy market area in about 30 minutes. The Old Towne Trolley also picks up right out front of the Westin, which was pretty convenient on the days we paid for it. In short, on the outskirts of the fun stuff, but pretty easy to get to it. Price: Like all Westins, everything on the inside is expensive. The internet was way overpriced, and after I paid for it, I realized I could get the Lobby wireless in my room on the 6th floor. The price of the room wasn't too terrible. Room: The room was very comfortable, clean and nice. Food: The breakfast buffet at Saucity downstairs was great. The pub was good too. Both were pretty overpriced. The buffet at breakfast was definitely the best value because it comes with coffee and juice, which are $4 and $6 respectively on their own, and the buffet was $16."}
{"sentiment":2.5,"text":"We had two rooms here, one on the second floor and one on the fourth. While they were virtually identical in decor, I liked mine better because the ceilings were much higher. I also had a gorgeous Murano chandelier--a very nice touch. We loved the silk-covered walls and marble bathrooms. Everything was clean and comfortable and so much more spacious than the hotel we'd come from in Paris. I also recommend the side rooms--I could still see the Grand Canal, but it was quieter. The staff is friendly and helpful, which is crucial for first-time visitors to Venice. We only got lost once, and very slightly, thanks to their directions. The funny thing is that we got a 15-minute orientation with map and lecture immediately upon arrival--which left us slightly dazed after our flight. Breakfast (included) was so-so and got increasingly boring as the days went on, but who cares about that? Venice is so fantastic that it hardly mattered. We were on the go constantly, not only within Venice but to the islands of Mazzorbo and Burano. To the extent that we hung around the public part of hotel, it was to access Wifi--a real pain that took lots of time and had to be accomplished from the lobby. (Apparently, they are getting Wifi in the rooms this year.) Btw, I recommend taking a water taxi from the airport unless you enjoy dragging your luggage up a huge flight of stairs and down another one on the nearby bridge. We did do it upon our departure by train (the station is just across the canal), but there really wasn't another option."}
{"sentiment":2.5,"text":"our room was lovely, I'm handicapped and they made it work. Ask for a deluxe room, others can be small. It's clean and well maintained. Breakfast is great, staff over the top, location is fabulous. Best decision I made on the trip was staying here."}
{"sentiment":-0.5,"text":"Good Time at Second Rate Resort Our trip was booked to Secrets in Cancun for Nov 6 to Nov 13, but we changed to Punta Cana after Wilma. MAJOR hassle...we had 1st class and upgraded room. When we changed Amex Travel said we wouldn't be able to have the same package...after some research we were able to get First Class on the long legs of the trips, but no room upgrade.The transfer was long...we loved the country, but the stops at all the resorts was a pain. Secrets is the farthest away...hence last stop. The driver did get us some beer while we were waiting at the airport. He didn't speak any English so he was giving us a little brush-up.When we arrived at the resort our room was ready and our bellboy brought our luggage up immediately. Our travel companions did not have the same experience when they arrived.The food was par...I love trying new cuisine, and htye didn't really offer any Dominican food. Oceana and Seaside Grill were our favorites. The Mexican was decent, but not great. I had the Dominican meal (they only had one meal to choose). It was not what the menu described. The Asian/Sushi place offered good sushi, but the entrees were lacking. They had a Sunday Brunch, but it wasn't any different than lunch on any given day. The French place was not good...the bread was fine, but our meals were pretty bad and service was realy slow. It's not worth the hour plus wait to get in...just go to Oceana or Himitsu...usually not a wait and food is better.Room service menu was terrible. Choice of pizza, sandwich, burger...breakfast room service was limited and not very good. We tried to order glasses of champagne to our room...they said they did not do that...we would have to pay for a bottle! It was not the money...it was the principle.Our housekeeper did an outstanding job! Our friends did not have consistent service to their rooms, but that was definitely the best for us. She was consistent everyday, and was always considerate of our privacy. Our room was always neat and perfect, and our bed was turned down with a list of activities every night w/o exception.I read a number of complaints about the entertainment. We thought the entertainment staff did a great job. They work long, hard hours all day and still have the energy to put on a nice show at night. After the show you can find them at the disco dancing with guest until late.Excusions were a nightmare. They were great when you got there, but the transfers were terrible. We stopped at several other resorts each time and waited for guests to arrive (never on time). They would say 45 minutes...2 hours later we would get there. I did go to the Marinarium to snorkel in the reefs and swim with rays and sharks. The reefs were amazing. Wish we would have gone diving. Went horseback riding...horses were malnourished and looked pretty miserable. If you are a horseperson you will be heartbroken at the sight...if you are not a rider the horses are safe and easy to ride.We will probably go back to the Dominican, but not to Secrets. If Secrets PC is a true 5 star than we need to redefine our hotel rating system.Had fun with our friends and the people we met there, but resort was severely lacking."}
{"sentiment":1.5,"text":"My husband and I stayed at the Grand Xcaret from 7/28/06-8/04/06. Overall, we were very happy with our stay. Only a couple of negatives. They weren't as big of a deal for us, but might be important to you. Here is the general info: Location: It is close to an hour from the airport and there is nothing else nearby except for Xcaret park (which is only about a 3 minute walk from the lobby). You can book snorkeling, scuba, snuba, and dolphin enounters at the Xcaret office and they take off from the park. Playa del Carmen is about a 15 minute drive. We liked the location and the privacy, but if you want easy access to shopping or clubbing, this might not be the best resort for you. Rooms: Great! We really loved our room, which made us happy because our room at previous resort was really depressing. We booked a junior suite and it was totally worth the extra $100.00 we paid for the week. Almost twice as big as a standard room and the bathroom was much bigger as well. The room was well maintained, well cleaned, and well appointed. The air conditioning worked very well (unlike some other Mexican resorts where this had been a problem) and there was also a ceiling fan over our bed. Very nice bathroom. Great shower with plenty of pressure and hot water. We e-mailed the resort and told them that we would be celebrating our anniversary during the trip and we wanted to confirm that we would be getting a king sized bed. We got that and we were also pleasantly surprised by fresh fruit, champagne, a bottle of rum, two bathrobes, and special pillows. Very nice touch. Pools: Beautiful and tons of room for everyone to find a chair. Not many palapas at the 'fun' pool (about 10 at one end and this pool is gigantic). There are many trees that provide some shade though and there are also a lot of chairs actually in the pool. There are more palapas at the quiet pool and even more at the beach and the adult salt-water pool. By the way, we loved the adult pool. It is right on the ocean and is very peaceful. Beach: Yes, it is small, but there was enough room for everyone and we never had trouble getting a palapa, a hammock, or one of those cool swinging beds. This beach should only be a problem if you like to take long walks. My husband and I actually liked the beach because it was completely private. No vendors or people from other resorts wandering around because there are NO other resorts anywhere around us. People felt pretty comfortable leaving their things to go get a drink or lunch. I also think this beach is much safer for small children. You can snorkel at the beach, but it is pretty cloudy. Better snorkelling can be found off of the reef at the resort. Grounds: Beautiful and very well maintained. The resort is quite big, but the longest walk would be about 15 minutes. We were in building 20, which is about 5 minutes from the lobby, the stores, and most of the restaurants. It's about 10 minutes to the beach. Buildings 15-17 seemed to be in a great location around the quiet pool and pretty central to everything. Try to get in one of those, if you can. There are lots of pretty things to see in the resort, including several types of animals and actual Mayan ruins. This makes the walks entertaining. Our room looked out on the flamingo area. There is a tram system, but my guess is that there were only about 3 trams that seated 6 people for a resort that can hold over 1,000. You do the math on how long the wait might be for a tram. We never bothered to try. The walk was too pretty. Lobby: Pictures really don't do it justice. Gorgeous. We kept intending to get a drink at the lobby bar, but it was always full. Activities: Lots of things to do on site. Tennis, archery, putting green, bike rental, snorkeling, ping pong, gym, spa services. Many of the snorkeling boats dropped anchor a few hundred yards in front of our resort. The resort has a manmade beach because it is actually built on a coral reef. There is also a cove between our resort and Xcaret park. A good place to snorkel for free. The lifeguard has you sign a book when you go out to snorkel and sign back in when you return. Smart. As for nightlife, there is entertainment at night, but we didn't see much of it. The band was a little loud for us. Weather and bugs: Not as hot as the U.S. was that week. Also had a pleasant breeze the entire time. I actually sometimes got a little cool in the shade. Xcaret park, however, was like a sauna until we got a little rain. Saw several people with bug bites but we didn't get any and we didn't even use our bug spray. We were bothered more by bugs in Puerto Vallarta. I didn't see a single fly here. Food and Drink: This is our one area of disappointment. This was not our first all-inclusive experience in Mexico, so we weren't expecting the food to be incredible (we also understand that they prepare food differently here), but it really was disappointing. The Beach Cafe had the best atmosphere but the worst food. Breakfast was better than lunch, but the quality was spotty even at breakfast. Watery scrambled eggs at times, hockey-puck pancakes, and the oatmeal was basically water with a few oats in it every single day (I checked). On a good note, there were lots of fruits and juices to choose from and they did a really good omlet station. There were also many pastries, several cold cereals, and a bagel station. Overall, you could find something to enjoy at breakfast. I had considerable difficulty with lunch (and I AM NOT a picky eater, especially about lunch items). Rich, cheesy foods that were supposed to be hot were often cold (ugghh) and many other things were very bland. I ate a lot of chips and salsa and guacamole for lunch. I liked the Snack Bar at the Fun Pool. They made really GREAT chicken wings one day. The food at Le Buffet was a little more consistent than the beach buffet, though not significantly better. Food at the reservations restaurants were a little better than the buffets, but still pretty mediocre. About the only meal that I said \"mmmm\" about was the Surf and Turf at El Pescador. My husband and I also liked the asparagus soup at The Sonora Grill. In general, we fould the food to be pretty flavorless. I will say, though, that the food quality wasn't horrible. Food was fresh. It just didn't have much flavor. The Domino's Pizza at the Cancun airport was much better than any of the food I had that the resort that week. Also, NO wine included with dinner, which we had not previously experienced at \"all-inclusives\". The wine was inexpensive, but why not just include a few types? Drinks at the bars were good, but the glasses at the beach bar were not always cleaned well before re-using. On more than one occasion, we saw the bartenders take a dirty glass, dip it in a solution, take it back out, and make a new drink. I guess I understand why dishwashers might not be fast enough, but I would have liked them to spend a little more time rinsing the old stuff out of the glasses before re-using. They actually had residue from previous drinks at times. This seemed to be a problem only at the beach bar. The glasses at the other bars looked much better. Service: Maid did a wonderful job. We had little towel animals and flowers spead around on several days and the room was very clean. Concierge and front desk were helpful. Bartenders were great. They would make anything as long as they had the necessary ingredients. Don't ask for a mimosa because they don't have champagne (a little strange, but no big deal). Everyone was very friendly. Servers at the reservations restaurants were all quite good, especially our server at El Pescador. At the buffets, the service was a little more spotty. Tipping did not seem to be as much of a factor in the quality of service as whether or not you spoke Spanish. The more Spanish I spoke, the better the service. There were a few times at buffets when we were pretty much left to get our own utensils, beverages, etc. and on these occasions, we did not leave a tip. Otherwise, we did always leave a tip. I don't think that we usually received any better service than the vast majority who didn't tip (although our bar service seemed to be better at times), but I can say that everyone we tipped gave an extra 'thankyou' and seemed genuinely appreciative. They also thanked me several times for speaking Spanish. Overall: Atmosphere is more important to us than food (as long as we don't get sick, which we didn't) so we considered this to be a very enjoyable trip. We would stay here again but we also would like to experiment with a few more places to see if we can find one that we like as much that also has better food."}
{"sentiment":2.5,"text":"I have not been to the MGM Grand in quite awhile. I usually stay at Mandalay Bay, but this was a convention and it was booked for me. What a grand experience! From check-in to checkout, every staff member was pleasant and helpful. The pool was great, with plenty of chairs and much needed shaded areas. Every restaurant hit the mark as did room service. The room was comfortable (main tower) and clean. The bathroom was well appointed and large, although not as large as Mandalay. The area that I was in, on the 25th floor, was nice and quiet and had a view of the strip and surrounding hillside. Location of the hotel is central enough and the monorail is a welcome attachment for quick trips to Paris, Ballys, or Caesars. The casino area is less smoky than most others and pleasantly less noisy. All-in-all, I would definetly recommend the MGM Grand and will be back again soon."}
{"sentiment":2.5,"text":"A gem (almost) at reasonable price The Della Nazione has a marvelous location. It is right next to the Stazione as well as the bus depot. When you arrive in Florence, the hotel is a five minute walk and easily identifiable by its sign. When leaving(or traveling on to Venice,Pisa, etc., it couldn't be more convenient. Also, the bus station which has local buses to Siena, etc. is half a block away. Although station areas often have seedy characters around, the Della Nazione and walk routes had none. Also, I was aware of no noise from buses or trains until I left the hotel.All of Florence is within easy walking distance.There is a marvelous restaurant two doors away from the hotel. We ate there every night. A mixture of locals and travelers from the Della Nazione all agreed it was delicious, varied, and quite reasonably priced. In fact, it is the most reasonable Florentine steak in Florence.The staff at the hotel is pleasant and helpful. The breakfast is breakfast. The rooms are clean and comfortable. The only concern is the bathroom which are small. The shower takes getting used to. When there are substantial rains, an odor exudes from the drain in the bathroom. However, if you put a towel over it, the problem is solved. Also, on request, I was given a deodorizing air spray which more than satisfied my most meticulous wife.My personal opinion is that you cannot do better than the Della Nazione unless you wish luxury (and to pay for it)."}
{"sentiment":2.5,"text":"We went to Vegas in February to get married. Stayed at Harrahs - it was wonderful. Very clean, all amenities, nice people. Only complaint is when you check in, the ladies there pushing the time share program."}
{"sentiment":-1.5,"text":"We booked a large suite at least a month or two ago and was told we could fit up to 26 people in it while they were trying to sell it to us, my husband planned a superbowl get together with an important client and employees, a week before they called and said there was a computer \"gliche\" they offered us a meeting room with cafeteria chairs as a substitution which is ridiculous, I believe some who's who wanted the large suite for the superbowl and we got bumped, mind you this room was guaranateed. They had terrible customer service and were not able to resolve this fairly so we at the last minute have to go somewhere else, we were spending thousands of dollars with bumping up the tv size as well imagine how bad they could treat someone spending only a hundred or two."}
{"sentiment":1.5,"text":"Stayed with the family for a birthday celebration ...long weekend begining of November. Was SO surprised at the remodel...pictures were true to form and hotel was spotless... Restaurants were excellent had wine pairing at the Biscayne and price fixed menu at Boccia was a treat....Morning buffet was pricey but when service was slow were comped a meal...thanks Trop!(Didn't even ask or complain...) Unfortunately, spa was not open that weekend due to some delay but when we did mention it at check out we were comped the resort fee...Had a blast at the tables...our pit boss Manny was a riot and our dealer made the night go by so fast no one got up from the table...And their penny slots were LOOSE! We all won at one machine or another...Guest Services on the casino floor went out of the way to please....After staying at the pricey Venetian in August...it was a pleasant surprise to see what Trop was out to offer! On the whole a great weekend for a great price....We'll definitely be back!!!"}
{"sentiment":2.5,"text":"We stay at the Rideau every summer. The rooms are big, and are kept pretty clean. Bathroom is a little small, but We can deal for 4 days. Awesome location overlooking the ocean and Board walk. Large ocean front is the way to go. Cant beat the price $239/night. Staff is very helpful. Try to get a room on the first floor, its a hike down the stairs to the boardwalk from the second floor. Nice pool that is kept clean. Private parking is also a plus. No need to drive everywhere, just park and enjoy!! Cant wait to go back this Summer!!"}
{"sentiment":2.5,"text":"Fabulous European-style location at Union Square. Compact, well-appointed rooms and bath. Loved the pillow menu! Quiet room with a view (13th floor). Bed was comfortable and the umbrella in the room was a god-send! Free local phone calls and use of business centre for internet was appreciated. The complimentary coffee in the lobby in the morning even tasted like coffee -- a nice change! It was very convenient to be able to get a daily transit pass for cable cars and MUNI right in the lobby. Highly recommended. Will definitely return."}
{"sentiment":1.5,"text":"I was more than a little worried after reading reviews, but this hotel was highly recommended to me for it's price and location, and it did not disappoint! Everyone at the front desk spoke english and the room was clean and neat, if not a little out-dated (the hotel was in the process of renovating the lower floors, including new furniture and hardwood floors). We did encounter a few problems; the sliding glass shower door was off its track and the chain to flush the toilet in the reserve tank had come off, but I fixed both in no time without the notifying management. Our only other complaint about the room was the lack of an alarm clock, but the wake-up calls were reliable. The complimentary breakfast buffet was perfect four our needs; offering 4 dishes (scrambled eggs, chilequiles, refried beans and a rotating potato dish) along with assorted rolls and pastries, cereal, milk, juice and coffee. The location seemed very safe and we walked around at night without a problem. Lots of restaurants and nightlife in the immediate area and the more busy Zona Rosa just a 5 minute walk away. I would highly recommend this hotel to anyone who is looking for a great centrally located place to stay to experience Mexico City. If you want to hole-up in your hotel, perhaps you should look elsewhere."}
{"sentiment":2.5,"text":"The hotel is an oasis of quiet in a city that can seem much too noisy and crowded. It is only two blocks off the main square in Trastevere, which can be VERY crowded on weekend nights, but the hotel is as peaceful as anyone could ask for. The mansard suites are very nice; roomy, with a downstairs sitting room which is great if (as happened with us) one of us couldn't sleep after the flight from the US. The staff is helpful and the breakfast is plentiful. The only down side is that the hotel is far enough away from the central downtown area that we didn't feel like crossing the river again to see more sights after dinner. However, we were happy to collapse into bed at 10 PM anyway."}
{"sentiment":1.5,"text":"We have just returned from a 3 night stay at this hotel. It was in a perfect location right in the middle of the old town and a fifteen minute walk from Las Ramblas. The hotel itself is clean, attractive and is highly recommended by us. We did not eat there as there are so many good restaurants round about. The food market in Las Ramblas has an abundance of fresh fruits etc so this was a good place to sit and eat breakfast amongst the locals. I would not hesitate to stay at this hotel again, the only thing I would advise is to confirm your bookings before arrival as there was a discrepancy with ours."}
{"sentiment":-0.5,"text":"This was our first stay at the Sofitel Wentworth Sydney and probably our last. On arriving at the hotel in our car, we were instructed from across the road that the car park was around the back. As you could probably understand, on a busy Sydney Street on a Friday afternoon this was quite difficult to understand from across the road and as this was my first visit, a few more instructions would have been helpful. Anyway I decided to (against instructions from hotel employee) to pull up in the front driveway to unload luggage etc. I was again told that I could not park there and that valet parking was around the back. After some discussions with said employee I was informed that he did not wish to fight with me as I am a guest of the hotel. Very noble of him I thought..... By the way they insist they are 5 star but you still have to drive your car around the back to the carpark where you hand your keys to a third party, separately run carpark. Back upstairs to the foyer where we check in. Given the key and room number, we proceed to go up to our room where the key does not work. Back downstairs we go and we are informed by a different member of the reception team that we were told the wrong room number. On receipt of the correct room number we return back upstairs where we manage to open the door and we enter our room. Finally!!!! The room itself is not too bad although we have stayed in much better, but the bathrooms are very small with the shower over the bath. I really don't like this I have to say but understand space is a critical issue for city hotels. The bed is quite comfortable and the room itself clean. The television is incredibly small though. Our room was cleaned on the Saturday with the previous nights champagne flutes placed outside our room by housekeeping for collection by someone. This was along with breakfast trays etc from other rooms as well. This along with a dirty t/shirt or something were littering the corridors until well into the evening on our return from dinner on the Saturday night. This is not good enough from a 5 star hotel to leave dirty trays and dishes in the corridors for a full day before removal. One last thing is we found out you cannot ring down and have your car brought up for you so it there waiting for you. You have to make your way down to the carpark and ask the attendants there to bring it up for you. Then you wait. Also don't expect them to book a taxi for you as we were told it would be best if we went across the road to the taxi rank. This was ok as there were taxis waiting I simply say this to indicate the level of service and willingness to help by the staff. Overall it was a disappointing stay and we never really felt like we were valued guests of the hotel. I think they are kidding themselves if they think this is a 5 star hotel of the same league of other Sofitels around the world. They simply are not."}
{"sentiment":0.5,"text":"Traveled to Florida to watch the last Space Shuttle launch and decided to stay in Daytona Beach, since all the hotels were booked near Titusville. Based on reviews, decided to stay at Holiday Inn Express and Suites Oceanfront. Had an ocean front room with balcony on the 6th. floor with a great view of the beach and a nice clean room. Complimentary breakfast was very good and the staff was very helpful. However, there was a problem with the elevators malfunctioning. On my 2nd. day there, I got stuck in the elevator and when I tried to use the emergency phone to call the front desk, I discovered that it didn't work. Luckily, I had my cell phone and I was able to call my wife and have her notify the front desk that I was stuck in the elevator. It took them 30 minutes to get me out. After that, I either used the other elevator or the stairs and to my surprise I found out that other people also got stuck in the elevator and that the problem was not with just the one elevator, but both."}
{"sentiment":1.5,"text":"The location is excellent. Had a room overlooking Market St, 8th floor, and it was a little noisy at night, specially ambulances/police in the middle of the night. The rooms are small. Would I stay again in it, maybe. The best thing of this hotel is it's location, the worst, the rooms should be a tad bigger and better window insulation. The service was excellent overall. Have been in SF many times all over the city and this is one of the better hotels we've stayed in."}
{"sentiment":2.5,"text":"great location and amenities. Right next to sea world and Aquatica. Just a short drive to Disney and Universal, or stay at the resort. There is a great golf course, pools and a grill. Activities for the kids were numerous, including an indoor play structure, organized activities, kids water playground, man made beach area with volleyball and Smores at night. My kids never got bored. Having a full kitchen and laundry is the best way to vacation with kids and there are shopping centers within a mile to get groceries. Will definitely vacation there again."}
{"sentiment":0.5,"text":"We were very happy with the greeting we received and also happy with room. Any time we had to ask for anything it was dealt with effitionately. Breakfast was interesting and vast. Area was ideal for getting around. A good all round hotel on cost and location."}
{"sentiment":-1.5,"text":"Filthy, dirty hotel. Would not refund our money after we saw the room. Sticky carpets, no heat, damp bed, no maid service, very noisy, unsafe. My friend and I went for a shopping trip to NY and stayed here because of the price and location - never again. We came back to the hotel late at night and got attacked /fondled/groped by a drunk man who hopped in the elevator with us as the doors were closing. This guy was hanging out with the security guy when we arrived - obviously a friend. Stay far, far away! Don't be tempted by the location and reasonable price! Staying at a hostel would have been better."}
{"sentiment":2.5,"text":"Zyad at the front desk and Patience (sp?) in the breakfast room are two reasons Iwe will come back to Grand Hotel Franais!. Great room (we were upgraded from Superior to Privilege). For the price, probably the best hotel in Paris! Zyad was very helpful making sure we knew where we were going, how to get there, and when to avoid lines. It really is a great way to start your vacation when you walk into your room and smile! Near a moajor metro stop (Nation) and a lesser stop (nice to have line choices)."}
{"sentiment":2.5,"text":"Excellent service, Superb views Very clean and comfortable suite Shops very local Would highly recommend staying Facilities great"}
{"sentiment":1.5,"text":"My wife and I have just returned from a four night stay at the Gran Hotel Torre Catalunya. The hotel does look a little dated from the exterior but the views from the high floors is amazing and it is ideally placed for the Barca Sants train station and the metro system which is clean, quick and efficient. We paid extra for a superior room at the hotel and requested a high-floor, corner room which provided wonderful dual aspect views over the city from our 21st floor (room 2119). We found the room to be clean, spacious, with a lovely bathroom and walk-in shower/wet room and bath. There is a supermarket adjacent to the hotel which we used to buy sensibly priced wine which we chilled in the mini-bar and enjoyed late evening whilst admiriing the superb views. There is an open-top tourist bus stop close to the hotel which was useful to get a feel for the sights of the city. Can' t really complain about the hotel other than the bar prices, but the staff were very helpful, spoke excellent english and were efficient. Yes, the location is a little off-centre, but with the metro station within easy reach you're really only ten minutes away from La Ramblas and the Gothic areas. We would definately stay here again, but would again go for the superior room option and request a high-floor, corner room. TIP - strongly suggest when arriving at the airport that you purchase a T10 train ticket, which we provides10 trips on the trains and metro for about 8 euros - we used this to get too and from the airport, and SItges, and all around the metro system."}
{"sentiment":1.5,"text":"The hotel staff was very helpful. Fast & easy check in & out. Computer with printer in lobby free to use for guests. Shuttle to airport although it is within walking distance. Several restaurants also within walking distance. Room was clean and large. I loved the king -sized bed. Most hotels only have queens & the extra room was nice to spread out."}
{"sentiment":2.5,"text":"I booked this hotel through the Internet after I read the reviews, after I booked the hotel I have contacted the hotel email to make sure of my booking and to gather more information regarding the hotel such as wireless accessibility and shuttle from the airport, I got a prompt answer from the hotel owner Mr. Fatih and he answered all of my emails. Our flight has arrived Istanbul 8:30 in the morning and after we got to the hotel, Mr. Fatih has welcomed us, offered us a drink and a breakfast which we've done at the top floor terrace, the view from the hotel terrace is Amazing ( Blue Mosque, Aya Sofia and the sea from two sides), this was very refreshing, after we have finished our breakfast we received our room which was a great gesture from the hotel. the room was very clean and well decorated, it is the same size as the room we got in Paris last year so it's size is normal in old city of Istanbul. After we have rested in the room we asked Mr. Fatih advice for touring in Istanbul, and he helped us to organize our four and half days stay, I must say that his advices were very helpful, for example he advised us not to buy from the Grand bazaar because the prices are too high and instead buy from Istiklal street (Takseem Square), and after we bought from the Grand bazaar we realized that he was correct. I must mention here the great location of the hotel, it is very close to all important historical sights in Istanbul such as the Blue Mosque, Aya Sofia and Topkapi palace, all were a walking distance from the hotel in addition to Sultanahmet Tram station which is near Aya Sofia. This is very convenient because even if you don't know where to go or if you just want to hang out, you can walk to the park near Aya Sofia and the Blue mosque and enjoy the fountain and all people from all of the world going there. Istanbul is a very beautiful city, people are very polite and helpful (although their English is not perfect), also the city is very clean, it's topography is very convenient, the sea is everywhere and the city hills are full of historical mosques that you can see from everywhere. If you like just to walk and blend with locals you must go to Taksim square, Ortakoy (to eat Kumpere) and if you want to enjoy the Bosphore in addition to silence walk you can go to Bebek and walk besides the see, enjoy a cup of tea and the beautiful houses in this rich neighbourhood. At all, our stay at the hotel was Excellent and we liked Istanbul."}
{"sentiment":1.5,"text":"My husband and I stayed here the evening of Monday, September 19th. We arrived via the airport just before 8am and, of course, our rooms were not available. We left our bags and the *RUDE* concierge (light hair) said he would take them - though he did seem to act like maybe they were covered in mud or something?? We left the hotel and walked directly from 4th street up two easy breezy blocks to 2nd street and got some Starbucks. We spent our entire day walking downtown Seattle - from the Pike Place Market to the waterfront (ate at the Crab Pot and took a harbor cruise) to the liquor store on 2nd street & Seneca to the harbor steps and back. We called at 12:00 and our room was not ready yet so we just kept walking and enjoying downtown Seattle as we had a tour planned anyway. We finally returned to our room at 4:30pm. We had prepaid and got a fantastic rate on our room. The *RUDE* concierge saw us come in and made himself invisible. The front desk clerk told us our bags would be delivered to our room so we took the elevator up and hoped she was correct. I had just walked in the bathroom when all the bags were delivered (quickly) but I didn't see who delivered them. My husband tipped the guy and we worried no more. We had a beautiful view of the Space Needle, a nice comfy bed, a big & clean bathroom, and everything you could really want for a stay. We had a small couch and we prefer one big chair but it worked-out fine. It was nice and cool out this evening so we opened our balcony and let the breeze blow-in. We took a nap and then walked to Ralph's - literally across the street - and got some deli sandwiches (good) and soda. Ralph's also sells wine, chips, grocery items, etc but they are quite expensive. We paid $14 for two sandwiches, a yogurt for breakfast the next morning ($3.99 just for that) and a fountain soda. It was worth it for the convenience to the hotel. Ralph's is open until 2am, btw. We slept well, no noise, despite the area. The ice machine was just one floor down, no problem. There is obvious remodeling going on in the hotel because you could see some of it marked off and smell the new paint but it did nothing to dampen our stay. Our wake-up call came on time and we were showered and dressed and out the door by 6:00 am. Hubby checked us out in no time. We had no charges as we had prepaid and not used the Internet or purchased anything. They put a $50 hold on a credit card but released it later. The morning of Sept 20th we had an incredibly friendly concierge (dark hair) who went out of his way to help us get a ride to the Amtrak station to catch the train to Vancouver - he actually got us a very nice ride to the station for $10 flat. Good deal. Nice concierge, great driver, all was well. Would we stay here again? For the location, price, and convenience... sure. There were A LOT of goods that far outweighed one bad. The concierge from Sept 19th, however, has a lot to learn... this was probably the \"worst\" hotel we stayed at on our 20-night vacation and was by far well below the standards we are used too - we have had much better service all over the world - just because we were wearing jeans and shirts does not mean we don't deserve the same respect as your older business travelers in suits."}
{"sentiment":2.5,"text":"Fantastic hotel, fantastic service Absolutely wonderful hotel in a prime location. Room was beautifully decorated, facilities (including free evening cocktails) were excellent and the breakfast buffet was possibly the best in China. Had a room overlooking the main street, and didn't hear a peep of noise.Staff very helpful and friendly. Great value for money, would go back in a second."}
{"sentiment":2.5,"text":"My boyfriend and I stayed here for 5 nights in September and it really was absolutely fantastic! It is at the end of International Drive so it is so quiet. There is a Publix supermarket across the road and it is so handy to have your own little kitchen. The staff could not have been more helpful driving us around in their golf buggies as the complex is quite large. Only downside was a man on reception told us that to get to Universal Studios we had to pay for the private van but in fact you can get to it using the trolleys that drive up and down Universal Drive. The room was exceptionally clean and comfortable and there were washer/dryer facilities in the complex. Right next door there is a shopping outlet with restaurants."}
{"sentiment":0.5,"text":"Just got through with a two night stay. I will have to say that the hotel was a little tired but the staff was very nice. Every time we had a request- they were great about it. Location to the French was great, if you like that sort of thing... The attached restaurant was not good, but not owned by the hotel."}
{"sentiment":1.5,"text":"Affinia Dumont - Short Review To confirm previous guests experiences. Staff were helpful - moved us up the the 34th floor once a room was available. Bring ear plugs - even at that level - just a New York thing I guess. Location reasonably good - but hard to be in a bad location in NY. Big rooms and pretty well kept. One downside - don't let them book you a limousine! We did (by mistake) and it looked like it had been in more than one accident. Not a modern or fashionable hotel, but the import of this depends on how much time you spend in the room.Otherwise a positive experience."}
{"sentiment":0.5,"text":"The magnificant entrance, restaurant and reception decor are very grand and you feel as if you are stepping into a hotel of the ultimate luxury. However, take a step through the door to the long corridors of bedrooms and it is like the reverse of stepping through the wardrobe into Narnia - you get a compact,room, with tired decor in need of a refreshing lick of paint. Having said that, the room was very clean and provided all the essential elements for a pleasant stay: comfortable bed, complimentary toiletries, tea/coffee, etc. The rooms are small, but nothing more than you would expect in London, where space is at a premium. It was just I was a little disappointed given the grandeur of the photography on the website."}
{"sentiment":1.5,"text":"We flew in from NY,(got caught by the Hurricane) the Motel was recommended by our son who checked it out previously. We were coming in for a Wedding and the folks at C/S were the best . Very accomodating people. The rooms are clean and efficient . Ample parking and because it's interior courtyard, The was very little street noise. The Motel is located pretty much in the middle of San Deigo and we found it very convenient to Highways . Just about 15 minutes to anywhere. We certainly would stay there again. Even better that we could have coffe nice and early and only 100 ft away . P&W"}
{"sentiment":0.5,"text":"First, I'm a Canadian outdoorsman who hasn't spent a lot of time at luxury resorts. We went, two couples, for seven days and just returned. Beautiful grounds, rooms, pools, and food, but if you wanted to do something, it was always off site. And at about a hundred per person per activity. Bring lots of currency as the ATM on site is a gouge as are the telephones in the lobby and phoning out from your room. Computer use is $10 U.S. per 30 min. Night life closed at 11.oo each night, except the disco, which goes till three. (mostly techno, but requests are welcome) Late food is limited to the \"Sports Bar\"....burgers and fries....3 pool tables, no music. In the 24 hr. \"Sports Bar' there are 3 tvs all showing futbol. I didn't go there to watch the tube but there are 25 channels,.. 21 spanish, 1 German, 2 U.S. news channels and 1 self advertising loop. No English sports or movies, or pay per view. There was no real snorkeling on site. Windsurfing woulda been great as the breeze was always coming ashore, but I never saw a sail or sea kayak depot or staff. The beach was quite rocky and you really had to watch your step in the water. The staff was marginally friendly, and there were only a few who seemed happy to serve. All the tours are available, but for value, I'd recommend the Coco Bongo excursion."}
{"sentiment":0.5,"text":"We stayed at the Comfort Inn & Suites Zoo/Sea World Area August 12-17. We had 6 people in our group so we had a 2 bedroom suite (2 queen beds and a sofa sleeper). It worked great for us. We are not picky people and we don't need a 5 star hotel, but if you are one of these people - this place isn't for you. The room was a little smaller than I had hoped but we managed. The vanity is on the outside of the bathroom which was nice. The room also had a microwave and a small refrigerator. We weren't right next to the interstate so it wasn't noisy - although we could hear people upstairs, but it sounded like they were jumping. The breakfast was nice but had to get there early otherwise you stood in a line. The service was good and we got what we needed when we needed it. The only problem we had was our keys were deactivated on Wednesday and we needed them through Friday and there was a bit of a line to reactivate them - but it was solved. We didn't eat at the steakhouse next door because we had heard it was expensive. There is no other eating establishment close, but access to the interstate was easy. We had a great time."}
{"sentiment":1.5,"text":"Stayed over the NYC Marathon Weekend - smaller rooms but very clean. Walked and took subway everywhere (7 day pass for $27). Breakfast better than average - hot eggs and sausage. Computers with printers in lobby. Staff very helpful with tourist information. Hockey sports bar on 7th Ave & 29th St."}
{"sentiment":2.5,"text":"My family loved this hotel! Once entering the room both my husband and oldest son said I had done good picking BVS to stay at. The two tvs was GREAT to have! My husband and I could have one while the kids watched what they wanted to on another. The beds....OH MY!!! Excellent beds to sleep in. I love getting away, but always have problems when it comes to sleeping in different beds. I had no problems here. The front desk staff was very friendly. Our room was on the first floor and faced the back parking lot so no noise for us. As for the breakfast, never tried it. Family was ready to get to Disney to check in there. We are planning another trip to FL in a couple of years and plan to start out our vaca at Universal and plan on staying here when we do."}
{"sentiment":0.5,"text":"I am extremely conflicted about this resort, it had some very big highs and very low lows. Restaurants: Beyond amazing staff, polite, gracious and knowledgeable. The atmosphere is nice and the food is very good as well. Personally, I would stay away from their Italian inspired choices, they were not bad by any means, but not exceptional like some of the other food. Special Events: I planned a canapes, drinks, dinner and a bonfire. It was beautiful and well orchestrated. And the food ended up very good. We also had a BBQ and it was really great -- Ivan and Jefferson (I hope I am getting their names correct) prepared it for us and they were funny and great. The Resort: Serene and very nice. As others have mentioned, it is very annoying to get to the beach side. And you will wait for 15 or 20 mins for a buggy sometimes and you will always have to be sure you have the 5 dollars on hand to tip the driver. This is fine, but it is not relaxing. Honestly, I don't know how they would remedy this though, perhaps more boat stops? At least you would feel like you were waiting for something worthwhile. The Pools: All the Villa and Beach Pools are not heated. This is where the Banyan Tree Mayakoba loses me -- why are you heating only the kids pool in the center of the resort? And why not the gorgeous one with the swim up bar on the beach side -- which over our 6 days we never saw someone brave enough to risk hypothermia go in. I guess the Villa pools you can give a pass on not heating, because of the expense, but at the end of Feb. I can assure you that unless the weather is very warm (which it was for about half of our stay) the downright cold temp of the pool renders it unusable. In which case make sure you get one of the Villas with a Hot Tub. Perhaps in the summer this is not an issue. Spa: We did the Rainforest Walk and had a pedicure. The Rainforest Walk was nice and different and the pedicure was OK. For some reason my 90 minute pedicure lasted 60 mins -- but maybe they were including 30 mins for drying time? Not something I would do again, but it was fairly inexpensive, so it didn't really bother me. Other Items: We were there during a PGA event and it was really grating. You could not get from the main hotel to the beach club without being stopped for 10 mins (during which time you had to be in COMPLETE silence.) This is fully understandable and proper etiquette if you are actually there to watch the event, not just trying to get to get some lunch (you see, the only place open for lunch is on the beach side). Sometimes things would get so backed up that you would have to combine gold carts while waiting -- because only one could get through before the next player arrived and shut down the ONLY path to the beach. Overall Impression: The staff below management are excellent and kind. Some management on the other hand, needs to be retrained. Look below at management responses to each of the tripadvisor reviews which all start with \"Dear Value Guest\" -- A simple mistake, but not when it is done 75 times. We were spending pretty freely over our trip and couldn't help but feel that we were getting nickel and dimed on the strangest things -- so as people pay more than seriously discounted rates -- you will truly feel like a \"Value\" guest."}
{"sentiment":2.5,"text":"To Paris standards this hotel cannot be recommended enough. The rooms are very comfortable - as are the beds - and the young staff is very friendly. The location is perfect for visiting Paris since the metro-entrance is around the corner. All the good things other travelers write about this hotel is true."}
{"sentiment":-1.5,"text":"Hotel Basilea - Disgusting We booked the Hotel Basilea based on Rick Steve's Italy 2007 book. He classifed it as a typical 3-star hotel. Oh my, does he have some things to learn about what a 3-star hotel is. First the lift would only hold one person and one suite case. Once we entered the room, which had a very musty smell I could not believe my eyes. The room was exceptionally small - as I started to look around the room I saw ripped/torn wallpaper, dirty walls, heavily soiled carpets and chair. We had booked for 3 nights and I told my husband (through my tears) that I did not know how I could spend 3 nights in the room - it made my skin crawl. I went to the bathroom to get a tissue to find the floor filthty with remands of the previous guests - the towels from the previous guest had not been changed - their dirty towels still hung on the towel bar and the trash from their stay was still in the trash can. My husband immediately went out to find someone to help. While he was out all I could do was sit on the edge of the bed and cry. I decided to check the bedding and when I pulled backed the pillow case I saw tiny spots of blood from the bed bugs. Fortunately my husband found a travel agent two doors from the hotel who was able to book us into the Grand Hotel Baglioni (which turned out to be a 10 in our book-highly recommend). The travel agent called us a cab to take us there. In all of our travels, and we travel a lot, I have never been in a place so thoroughly disgusting."}
{"sentiment":2.5,"text":"Just a few steps from the Amsterdam Zuid station, just one stop away from the airport. Quiet neighborhood location. Had breakfast at the Bagels and Beans cafe~a terrific recommendation from a prior reviewer. The BEST breakfast ever. We picked up sandwiches and drinks from the Albert Heijn mini grocery store, which is on the left as you head out the train station on your way to the hotel. There is also a full-size grocery about 4 blocks past the hotel. After receiving permission on our first day to use their microwave, we brought in some take-away from the grocery and were scolded wildly by one of the citizenM staff members; she was rude and mean and told us we could do it this ONE time, but would have to eat in our rooms. After I told her we had permission from someone the prior day, she said \"well, I guess I am a little crazier about this, as someone had their food explode on my shift\". Anyhow, on a happier note, do go visit nearby Haarlem--beautiful, clean and a wonderful historic city. We would of skipped downtown Amsterdam altogether in favor of Haarlem. This hotel is so great.....but, you better be open to an alternative experience :)"}
{"sentiment":-0.5,"text":"It's a budget hotel but this one is exceptionally bad. No safe , no fridge and no ice bucket in the rooms. It's old and run down, from door locks to the lift, everything is falling apart. If you're on the side that's facing town then expect none stop train and traffic noise all night long. Lots of young party goers who cant afford a proper hotel in town stay here. They come in and out of the rooms in the middle of the night and you can hear every word they say because of the paper thine walls. On the plus side, they offer free shuttle to the zoo, Gaslamp District and the airport. They also have free wifi which is very handy I have to say. But overall it's half a star at best. For the same price stay at the Hilton Gaslamp District, save yourself trouble from dealing with unhappy staff and slow moving queues at the lobby, and to have a good night sleep with real pillows."}
{"sentiment":2.5,"text":"A great vacation! Dominician Republic: Punta Cana, Occidental Grand Flamenco.Sept 1, 2007 I returned from Punta Cana, and it was the best experience! I have read some of the reviews and I must say that I disagree with alot of the negative comments. I had a great time! The hotel room was nice. I will say that its a lot of walking because everything is spread out, but being from New York City and driving everywhere it was needed. I saw a few reviews that said they had no iron, well we had an iron and ironing board in the room which was a releif because that was definetly a major concern for me! A fridge that was refilled everyday.I wish we had a radio with a CD player though. The clock radio obviously didn't have American stations. The Fun club was awesome. Micheal, Magnolia, Chu-Chu, Samuel and everyone kept me laughing at all times. They are very pleasent and very entertaining. The planned activities are fun to play and watch especially wacky games. The shows every night was great! The activities before the shows were hilarious! Micheal and Magnolia from the Fun club are very creative. They kept the crowd hyped at all times you always had a smile on your face. There was a few times that we were eating dinner and heard the crowd in the distance. It was something you did not want to miss! The Resturants were good. I was able to find a good meal most of the time. The one thing I didn't like was that you had to reserve the resturant in advance and that's fine but why couldn't we do it over the phone? The beach was the most beautiful thing I have ever seen. The water was warm, there's plenty of shade under the palm trees, for those that don't want a tan! The Banana Boat Ride was fun. The Club next door was great also. There was a lot of interesting people there. People on roller skates, People dressed like babies, Cross dressers, it was lots of fun. I do wish there was more hip hop played! I defintely recommend this hotel to others! I will be back in March 2008!"}
{"sentiment":2.5,"text":"This is my second stay at The Donatello. Both times I have been impressed. The rooms are spacious for San Francisco. I have stayed in rooms in other hotels in San Francisco that I could have sworn were broom closets. I have always been warmly welcomed by the bell and front desk. They are eager to help in any way. After checking in, I turned to find the bell holding the elevator with my bags. I have not eaten in the restaurant, but it smells delicious. The hotel is located a block from Union square, and a block from the trolley line. I have walked (and run) from the hotel to the wharf, but would not recommend it unless you are physically fit. I highly recommend this hotel for your next stay in San Francisco."}
{"sentiment":2.5,"text":"We stayed two weeks in this amazing hotel. Our room, a Superior with king bed overlooked the street. Large soundproofed windows allowed for quiet yet sunny, tree lined bustling street view. The room was spacious with plenty of storage space. The bed and pillows were comfortable: neither too firm nor too soft. Excellent quality linens were changed daily. The flat screen TV provided CNN and BBC Worldwide channels in English with excellent reception. The bathroom was modern. The towels large and fluffy. Toiletries provided were high quality. The shower was in the tub (large and deep). It was a mounted, hand held one with lots of hot water and strong water pressure. No shower curtain but it was easy to use by aiming the shower head at the wall while using it. Lighting was excellent with large mirrors. A hair dryer was available and, while not high powered, it worked very well for us. Topping this off was the outstanding staff. Alexandra arranged everything prior to our trip, making transportation to the hotel easy and helping us select a room exactly to our liking. She was available throughout our stay to assist and did so in a warm professional manner. David arranged for commercial tours to Bruges and to the champagne country, a Bateaux Parisiens dinner cruise on the Seine, restaurant reservations, taxi to the airport, and solved any wifi problem. He was patient, knowledgeable, friendly and always professional. Anne Marie served our breakfast daily with exceptional skill. She was friendly yet professional and always remembered our preferences. All of these people were delights and enhanced our trip beyond description. The location is extremely well situated, Near Rue Cler, a daily market street with cafes, cheese, wine, fish, vegetable and fruit vendors. The crepes from the Creperie Ulysee en Gaule's were the best we found in Paris. The hotel is about one block from the Ecole Militaire metro station but you can walk to many of the major sites. The Eiffel Tower , Rodin Museum and Ecole Militaire are particularly close. Lots of great restaurants are in the area. Overall, this was an exceptional experience and we recommend it to anyone!"}
{"sentiment":1.5,"text":"Booked through PriceLine two days before arrival. Served as headquarters for two days of theatre and touring in NYC. Asked for high floor and got 26th. Recently refurbished room. Not gigantic but more than adequate, clean, and quiet. Would stay here again if the price were right (which it was this time)."}
{"sentiment":2.5,"text":"I was unsure if this was the right hotel for us when we booked, but it couldn't have been better. The room was spotless, the people on the desk gracious and knowledgeable and the location quiet yet just three blocks from the subway, reasonable walking distance to museums and close to many good restaurants. In fact, we were very pleased with being close to Checkpoint Charlie and near many of the city's cultural activities. We were upgraded to a junior suite, contemporary and spacious, and helped with reservations to nice eating places. When we needed a taxi, the staff would have one there within a couple of minutes. They helped us find a laundromat to clean our 10-days worth of clothes and pointed us to good places to shop for specific items for which we were looking. It offered a terrific breakfast each day and free Internet in the lobby. An excellent hotel with excellent staff!"}
{"sentiment":2.5,"text":"The events in the pool are really enjoyable and makes one meet people from all over the world. The restaurants are very good, especially the italian restaurant. Service is great everwhere you go. The bars at the beach and the pool are great. One of the best Margaritas i ever tried!!"}
{"sentiment":0.5,"text":"If you want a cheap, simple room just round the corner from Times Square then this is the hotel for you. There are no frills, but the rooms are clean and there is a daily maid service. There is a great deli next door and it is in an ideal location for theatres, attractions and subways. The hotel was undergoing quite extensive renovations when we were there. The second floor should be finished by the end of 2005 and the overall feel of the hotel should improve by then."}
{"sentiment":2.5,"text":"My husband chose this hotel and surprised me with a 30th birthday vacation. He couldn't have done better! At the end of our visit we decided the best way to describe this hotel was \"posh\". This was our 3rd trip to PR. We've previously stayed at El Conquistador (in Fajardo) and although it was amazing, he decided it was too far away. The location of this hotel is PERFECT. About a 10 min ($12) cab ride from the airport, great neighborhood, many, many local restaurants and boutiques surrounding the hotel. Although there is not a huge \"main pool\", there are 3 smaller pools, each with their own advantages, and 2 large beach areas. Never had a problem getting a lounge chair which was nice, staff provided as many towels as wanted/needed. My husband and I love to try local foods and 3 out of the 4 days we walked to the local restaurants for breakfast (great food and very reasonable at $4-$8/per person) and less than a 5 min walk in any direction. There is a Subway restaurant directly across from the hotel, and right BEHIND that is an Italian restaurant called \"IL Postino\". Their breakfast was amazing, huge portions. We also had dinner there which was equally as good. Across from Il Postino was a Tapas restaurant that was great, and many little local PR restaurants with good food and GREAT hot sauces. Most of them sell the hot sauce as well to take home. Most of the time we had lunch at \"solera\" which is the restaurant that serves food outside near the pool/lounge area. Never had a bad meal there either. The skirt steak wrap was great, as were all of the salads. Didn't have a burger, but they looked and smelled great. As a side note there is also a Walgreens about 2 blocks to the left after you walk out of the lobby. Great to pick up bottled water for the room, cheese/crackers, or anything else you might need. Spent a few late nights in the casino. Had a good time and ended up ahead which is always nice. A lot of locals come to the casino-was fun to meet and get to know some of them Went into Old San Juan one afternoon to visit our favorite ceviche bar-AquaViva. We discovered it on our first trip to PR and make a point of going back each visit. The open air lobby does turn into more of a \"club scene\" around 10p-11p which we really enjoyed. Loud music, great drinks, lots of beautiful people! Reminded us a lot of South Beach. I can see how it might not be as enjoyable for a different crowd however. We saw LOTS of groups of young women here-It is a great place for a \"girls trip\" and will think about that for next time. And another note to the ladies-bring your highest heels so you don't feel left out. I have never seen hotter OR higher women's shoes! Overall had a wonderful experience, would absolutely come back and stay again, probably bring a group of our friends with us as well. We love PR, don't need our US passports to get there, you feel as though you are in a tropical place (which you are), and most importantly we felt very safe. Thank you La Concha for a Fabulous time!!!! Please feel free to check out our photos and email me with any questions"}
{"sentiment":2.5,"text":"Awesome 3-night stay. Extremely friendly staff, clean room, powerful A/C, and a varied breakfast that saves both time and money. My spouse and I were recommended this hotel by the Rick Steves book, and we were not disappointed. 10-15 minute walk from Piazza San Marco or the Rialto Bridge, it is located in a legitimate Venice neighbourhood, which lets you get away from the action at the end of the day and see how the locals live. Anyone who had trouble getting there: It was a simple waterbus ride, followed by a 2 minute walk. Granted, it was towards the end of the route, but getting there requires little effort. I would recommend this hotel, without question, to anyone looking for an affordable and good-quality room in a famously pricey city."}
{"sentiment":1.5,"text":"Stayed overnight here because of an early AM flight. Quick, efficient check-in. Room was clean, large and luxurious with the trademark Westin bed and a wonderfully comfortable armchair. Great in-room setup for coffee or tea. We returned our rental, walked back to the hotel and used the free shuttle to airport. Was worried about airplane noise being so close to the airport, but the place was very quiet. I would stay here again any time I had a very early flight."}
{"sentiment":1.5,"text":"We booked the Artus hotel for our 20th wedding anniversary after reading reviews on TA and were not disappointed. Location fantastic - just off the Bvd Saint Germain. Can walk everywhere - we only used the metro once. Hotel rooms are small but this what you expect in Paris. Bathroom towel rail was extremely hot and potentially dangerous but this was pointed out to us on arrival. Breakfast was buffet and also good. Sanjay was as good as the other reviews have reported. Extremely helpful and charming - a wonderful asset for the hotel. He arranged for us to get a taxi back to the airport for only cent 17 pp so well worth taking this. We would certainly stay there again for the location and staff (particulary Sanjay!)"}
{"sentiment":2.5,"text":"I stayed here several days, along with having a wedding reception, and a brunch/lunch for the bridal party and groomsmen. The experience was excellent. The rooms are spacious, quiet, and well equipped. The food for our brunch, lunch, and reception was excellent. All staff members were very helpful and accomodating. Kathryn, who organized the reception and other activities was excellent. We had our reception of about 58 people on the top floor (Misora Room). The view was outstanding and everyone enjoyed the night. I recommend the Platinum for standard visits or special occasions."}
{"sentiment":2.5,"text":"Stayed for 5 nights with my newly college graduate daughter, another friend and her daughter. The hotel, is across the Pantheon, 1 block from Jardins du Luxembourg, 2 blocks from La Sorbonne, 3 blocks from La Seine and Notre Dame/Chatelet. Musee d'Orsay, the Louvre within walking distance. The Metro and RER station is nearby as well and takes you EVERYWHERE in Paris. We loved this hotel because of its location and the staff was just the nicest and most accommodating. Everyone spoke english is french was a challenge. The Classic rooms are smaller than American standards but plenty adequate unless you plan to stay in all day. I will stay there on my next trip to Paris."}
{"sentiment":1.5,"text":"The rates are reasonable, especially during comic-con. It's across the street from the wonderful trolley. Best of all - the people are helpful and accommodating. They will even let you book for next year. We have stayed there since 2007."}
{"sentiment":0.5,"text":"We chose Hotel L'amiral while we had read other's reviews about it. Our main reason to choose was it's location as it is about 30 min walking to the Eiffel which is a relief (however this is not a straightforward & easy rout). The bad thing is that it is a bit hard to find the hotel. We were lucky that Parisian people were really friendly in helping us with finding addresses even with poor english! The hotel is just basic in my opinion. We got a very small room with a backyard view. It was just after the first day that we found out there were empty rooms with Eiffel view that we could move if we want. The elevator was very small. Room was not so clean. Bed coverings were old & worn out. The bathroom was big enough, reasonably clean & there was a bath tub.There was no minibar. WiFi connection was fast in the room. The most annoying thing was the toilet odor since the ventilation system didn't work in the bathroom & we had to leave the window open always. The staff was friendly & helpful. They prepared us what we asked for. They gave us an iron which we desperately needed! Also we asked for some boiled water & they brought us a full tea service with no extra charge! Overall, it was OK for 2-3 nights since hotels in Paris are often expensive with poor quality."}
{"sentiment":-0.5,"text":"Like the last 2 posters, we stayed at this hotel in June and ran into many of the same problems. The A/C issue is totally unacceptable, the pull out sofa was in that room... so my kids slept in that one. Unfortunately their room was an ice box and ours was hot because the unit in the other room wasnt \"working yet.\" We also ran into power outages (one for 3 hours during nap time for the kids) so hubby and I had no TV, no lights, etc. in the other room. I will say that the newly renovated rooms are very nice, everything is brand new. Once all of the kinks are worked out, this will be a good property for the location and price."}
{"sentiment":2.5,"text":"Our second time to stay here in last five years. Still got a good deal 150 for 5 nights. Rooms are very spacious with two queen size beds and plenty of room to walk about. We were on 11th floor so had a great view of the Strip especially at night when pretty lights came on. Casino was awesome too. Endless fruit machines and roulette tables etc. Plus some nice bars too. We saw the pool but didn't use it even though it was quite hot when we were there.Location was good too Excalibur is near the top of the strip so all other Hotels including MGM, Luxor and New York New York are very close. The buffetts here in Vegas are awesome just endless rows of food for a very reasonable price."}
{"sentiment":1.5,"text":"Our 3 night stay was most enjoyable during mid November, 2011. We travelled as a group to attend the World Orchid Show which was held in the Convention Centre at the new Sands Hotel & Shopping Complex. Just a Sg $7 taxi fare. An older hotel but maintence has been kept up to date. Our room was a good size, well furnished, and very clean. The buffet breakfast was outstanding, high quality and variety. The tropical fruit was special and to complete the buffet there was a chocolate fountain with marshmellows. The large swimming pool looked magnificent and the two times we went up for a swim we were not allowed in the water due to the late afternoon downpour with lightening being considered unsafe for swimming. There is a bar and lounges beside the pool. Little India is a few minutes walk away."}
{"sentiment":1.5,"text":"Stayed for three nights and arrived at abour 8.15 am expecting problems but staff were very good and had the room ready by 9.30 which was really helpful. This hotel is really in the middle of what I would call the real HK, not the glass and concete of Hong Hong Island. You will be in the midst of ordinary folk going about their normal business, and not surrounded by a million other tourists. The hotel is surrouded by what seems hundreds of little shops and cafes with English being a rarity.Our room was good, adequate standard facilities which even included a phone in the bathroom! The view was nothing spectacular as we were on the back of the hotel and overlooked local appartments. Two free bottles of water supplied every day, tea, coffee etc. Useful having a fridge in the room. Handy coffee/sandwich/cake shop attached to the hotel and there is a small gift/tour shop. There is a fantastic free shuttle service from the hotel every half hour down to the harbour/waterfront. We used this several times as it did save about 45min walking if you are prepared to miss out on the sights and sounds of the local area. Hotel pool was closed during our stay but this was made clear before booking. We used the restauant once for self-service breakfast-huge choice and as much as you could ever wish for."}
{"sentiment":2.5,"text":"Awesome Hotel in every way! We stayed in Oct for 3 nights. Service was attentive, classy, and friendly. It is a small hotel so you get to know the bellmen and concierges quickly. The whole hotel is in a gutted/remodeled villa with decorator detail everywhere. Our room was average sized but so perfect, new, and clean - steam shower, free mini bar, in room internet, view from the windows, cool lighting and electronic system. This place could not be better."}
{"sentiment":1.5,"text":"This was my second time in the past year staying at the Edison. Again, it was very economical, the service was great, & the location can't be beat. I was on the 7th floor, and while it was undergoing remodeling, I did not hear any noise & none of the work disturbed me. The staff was friendly and helpful. I very much like the security at the entrance to the elevators. Overall, it is not fancy. The furniture/carpet/walls are worn, the bathroom is tiny. But it is okay for the price. I would rather spend my money on other fun things to do in NYC. :)"}
{"sentiment":2.5,"text":"Great location and service I have just got back from a 4 day stay and have to say the hotel is great, service is great and the rooms are wonderful. The hotel staff were really friendly and helpful, especially the guys on reception nothing was too much trouble. If I was coming back to New York i would book here again. The hotel is in a great location and easy to reach everywhere by taxi or the underground."}
{"sentiment":1.5,"text":"Okay, this isn't the place to go if you want to spend your vacation hanging around Miami Beach, but it's good if you're doing business downtown or perhaps like to drive a car to some of the sights in and around Miami. The property itself was in tip-top condition and the room was very nice and clean, offering nice views and a large balcony. There is also a decent pool area. The coconut grove area is nice for strolling outside and dining in the evenings. From this hotel there are several nice restaurants within walking distance."}
{"sentiment":1.5,"text":"Hip Hotel in Waikiki, for a reasonable price! One night stay, before flying home, after a week on the north shore. We enjoyed the Renew's styling, comfort, and hospitality. The room was small, but the bed was very comfortable, the lighting was great, and there was a flat screen TV. The bellman was very helpful, as was the front desk staff. My wife and I also met a corporate representative from the hotel, who was very cordial, and if I can find his card I'll contact him about this as well. The only down fall for us was the delivery trucks servicing the hotel behind us at 6:00 am. Slamming lift-gates, idling trucks, shouting.We'll will stay here again only if we can get a room on the front side of the hotel. Face it, Waikiki is noisy. tour busses, night clubs and rowdy people are common, so at night I expect it to be loud. But at 6:00 am, people servicing the hotel industry there don't put fourth the effort to consider the hotel visitors, as they unload dairy products, or pick up trash. Perhaps the chamber of commerce, or the individual hotels could approach them about the problem. Quiet zones, or stationing a hotel rep by the loading areas to assist and encourage the people servicing the tourism industry to be courteous."}
{"sentiment":0.5,"text":"Hotel service was great, and the room looked great, but unfortunately the room was too noisy. The main source of noise was the air conditioning, that has a very loud fan, but you can also hear every time someone in a close by room comes back to the hotel.location is great. we had brunch at the restaurant and it was preaty good. one thing, if you do decide to stay there, be carefull with the bed corners as stick out quite a bit."}
{"sentiment":2.5,"text":"Although an area I know well, Hammersmith was not my first choice of area to stay in for my business trip to London. However, many of the hotels closer to town were either fully booked or quoting laughable rates and so I ended up here by default. I'm so glad I did because I felt like a genuinely valued and welcome guest here From check in quite late last night to leaving this morning I couldn't fault this hotel. My room was immaculately clean and very comfortable. After a lovely night's sleep I enjoyed a hot shower with decent water pressure before heading down for breakfast. Hotel dining rooms first thing in the morning can be soulless and depressing but my spirits lifted immediately upon being greeted with a big smile and welcomed to a table. Every single member of staff acknowledged me and wished me a good morning. The continental breakfast option was good with fresh fruit, yogurt, pastries, toast, juice and hot drinks. I was more than ready to face the day ahead by the time I had finished. While check out was efficient and quick the member of staff who dealt with me took the time to check I had enjoyed my stay and was anxious to find out if there was anything I needed before I was on my way into town. And it didn't smack of that going through the motions tone I encounter in so many other hotels. This was a refreshing change. Ravenscourt Park Tube station is a couple of minutes walk away and I was in the office, relaxed, refreshed and raring to go by 8.30am. How different from my usual business stay-overs where I am frequently tired, frazzled and ready for home before the day has even begun. I will definitely stay here again."}
{"sentiment":-0.5,"text":"Luxury Hotel next to Central Park with arrogant staff! American hotel staff is usually better than in Europe. very well trained and very friendly. Not as good as Asia though. In the Mandarin Oriental the staff was however arrogant. They think you have to be glad to be allowed there. Which is not acceptable when you pay $1500 a night!Yes, I sat next to Lawrence Fishburn in the bar and they were all over him, but I nearly could not get a seat. Bar, restaurant and lounge are way to small, the food and drink selection is poor and extremely expensive for what it is. We like to have long breakfasts and were pushed to leave after we had eaten. We then went to have breakfast in the Landmark restaurant in the shopping center.To top it all up the concierge commented when I disliked his restaurant suggestion: If you look for a cheaper place, then ...Finally the bar refused to serve us drinks on New Years at 1am. Were closing now ...That is the city that never sleeps?"}
{"sentiment":0.5,"text":"I just stayed at the Holiday Inn French Quarter this weekend. I booked it on Hotwire and got a fantastic rate ($56/night) and I'll just say that the old adage \"you get what you pay for\" rang true. There was nothing particularly wrong with the hotel, especially for the rate that I paid, but the furnishings were very plain, the bed was adequate but not exceptionally comfortable, the bathroom was a little dingy and the entire place showed its age and the stress it must have gone through over the past year. Also, the high speed internet was not working and apparently hasn't been since about Sept 16 (I stayed on Oct 8), although a letter posted at the front desk states that they are \"working as fast as possible\" to get it operational once again. Despite (or maybe because of) the facility's shortcomings, the staff was exceptionally friendly and welcoming, which was definitely the hotel's major redeeming quality. The clerk I dealt with checking in and out, whose name is Georgie, personified the warm & welcoming spirit of New Orleans that I've come to know. The other 2 staff members that I talked to very briefly were also kind and courteous. I had a very cheap rate on this property; I'd say any rate up to about $80 would be a good deal, and perhaps up to $100 would be acceptable. If you're being asked to pay any more than that for this hotel it should only be for a period of peak demand, otherwise, I would look elsewhere for a hotel that is perhaps better maintained or with more amenities."}
{"sentiment":1.5,"text":"We first visited here in 1977, and at about 2-3 year intervals since. All the positive things written by previous reviewers remain true - good location, fine public rooms. Yet we have perceived a gradual decline in attentiveness, with initial reception being pleasant rather than warm, the bar service professional rather than personal. As everywhere else in Venice, the prices seem to rise each year out of proportion to the rest of Italy, and we are beginning to feel that there are other many other choices of merit in the same price bracket. Do beware when booking a room with balcony - they range from real balcony to a simple step outside an attic room - the latter being poor value."}
{"sentiment":1.5,"text":"We found this business hotel on a WOTIF deal so got a good price for staying so close to everything downtown. Had to pay for carpark, but I understand this is a common practice in Vancouver. Free wifi in room & very comfortable bed & immaculate bathroom. The staff were helpful & friendly and gave us a good idea of where to start walking. Just be warned - Stanley Park is NOT just a stroll along the boulevard. It is an EPIC marathon if you intend to even get halfway around. We were walking for ages (in the wrong shoes!) and were amazed to find after nearly 2 hours were barely a third of the way to the totem poles! But very scenic all the same. Tip: Amazing seafood can be found by turning left on Granville Isl and finding a great local secret - GO FISH. It was incredible and can't be missed."}
{"sentiment":1.5,"text":"This is a special boutique property. The suite facing east had a super view of Lake Michigan and the city. Directly in line with Buckingham Fountain. Bed very comfortable. All of the hotel staff was helpful and friendly with directions and finding the swimming pool and hot tub. Easy to get to Chicago attractions (like the ball park and shopping) with public transportation. We will stay there again."}
{"sentiment":2.5,"text":"We stayed at the Hotel Monaco and Grand Canal for 3 nights before a cruise - excellent waterside breakfast, comfortable beds, spacious and well-apointed bathroom. convenient to St. Mark's Square and right next to a vaparetto stop. The concierge provided wonderful recommendations for dinners. We thoroughly enjoyed our stay here and would go back. for handicapped travelers, the bathroom facilities were great. Just a lovely hotel."}
{"sentiment":1.5,"text":"We arrived from this hotel from the airport around eleven and had to pay $16 for a taxi. When we arrived the front desk was not manned. We waited a few minutes for the clerk. It was late and storming so we didnt go outside but there seemed to be a nice pool area and it was directly on the ocean. We checked in and even though we had payed in advance we had to give them a credit card so they could hold $100 in case we made damage. The room was very nice. It was clean, it was nicely decorated, and we had a picture perfect view of the ocean. The only problem: no air conditioning. It was storming outside so if we opened the window we got the bed and nightstands wet. It was not a very good sleep because we were very hot. Around 4am we decided we were thirsty. There are no vending machines so we had to walk to the walgreens up the street, which wasnt very far. Overall I had a fairly good experience. We checked out the next morning and even though they said we were not being charged for any room damage. They hold didnt come off my bank account for three days."}
{"sentiment":2.5,"text":"The Best Trip Of Our Lives!!! showReview(645477, 'full');"}
{"sentiment":2.5,"text":"VILLAGGIO MERAVIGLIOSO E PERSONALE DA SOGNO!! showReview(17429797, 'full');"}
{"sentiment":1.5,"text":"We stayed there for our honeymoon. It was a great choice for our money. Room is excellently decorated and furbished, breakfast is huge and delicious and the staff was kind, too. The only backdraw is that the AC is controlled centrally, and you cannot turn it off, even if your toes are freezing in the middle of the night. Although, the hotel is not in the city center, if you have some sense of orientation you can find it easily, taking tram number 2 from Piazza Flaminio which is a subway station just beside Piazza del Popolo and walking for a few minutes through Ponte Milvio over the Tevere."}
{"sentiment":1.5,"text":"I actually found this hotel through Amex Travel. Initially after reading the reviews I had mixed feelings. If you are big on hotels and luxurious amenities this isn't necessarily the place for you. Most likely if you are in Paris you are going to be spending the majority of your time out of the hotel so the Hotel du Plat d'Etain will be just perfect. The front desk staff was friendly and the hotel room was very clean. My only complaint was the room was very small, but the cleanliness was a huge selling point for me. I was literally only there for sleep and showers so this was great. There is a tv in the room and the internet service was 4 cent for 24 hours. I stayed in room 105 which had a double bed, a shower, and a view of a side street. The hotel was in a nice quite area and very close the the Strasbourg-Saint-Denis, Temple, and R copyright publique metro stations. I would stay there again if visiting this area of Paris."}
{"sentiment":0.5,"text":"Very nice, clean and well located Hotel. Overpriced but what isn't in Europe, for what the room costed me I would have probably stayed in a 5 star Hotel in America but I was expecting it, so it wan't a surprise. The staff is very nice and they were very helpful. At the end of the day Paris is great! and our overall experience was fantastic. I would go back to Paris and why not, stay at the Weha Hotel again but I would try to pay less... Marco and Family"}
{"sentiment":1.5,"text":"We stayed for 8 days, 7 nights for our tenth anniversary. It is a smallish hotel off the main drags (Rue Brey is an alleyway), but really close to the Etoile Metro, and all the shops surrounding the Arc de Triomphe. Check-in was a breeze, but initially we were assigned a room on the ground floor, which was very dissapointing, it had lots of road noise and pedestrian traffic right outside the window. We politely complained in our halting Canadian civil service French and were reassigned the next day into a room on the 6th floor (top floor, room 64) which had *two* balconies, (only big enough to stand on, no chairs or tables could ever fit), which was fantastic! (Thanks again, Sylwain, you're the best, you totally rescued our honeymoon!!!) The view was of Paris rooftops, and you can't see much in the way of landmarks, but was really beautiful all the same. The room was cozy, modern, well lit, clean (save for a tiny touch of ceiling mold here and there in the washroom, but nothing out of the ordinary for an 150-year old building), and the A/C worked flawlessly. There is no bathroom fan, and the only dressing mirror was in the bathroom - though this is not the same for each room, our first room on the ground floor had a dressing mirror outside, which is better. This was something which annoyed my wife to no end, but didn't even register with me. The heated towel racks were a nice touch, but the shower \"curtain\" is a swinging piece of glass over a very deep tub which was IMHO style over safety, I could see ingress/egress of the shower could be a bit of a problem for Grandma and Grandpa, but we didn't have any specific issues there. The hotel serves a modest all-you-can-eat continental breakfast downstairs in a pretty buffet room consisting of toast, croissants, meats, fresh cheese, fruit juice and yogurt. 15 is a bit pricey, but you can't beat the service, the food is great, and there is the signifigant convenience factor to start your day. There isn't a lot of equivalent breakfast places on Brey within a one-block radius, aside from a couple of fast food places on Wagram, so I really reccomend eating at the Hotel. Then again, there is a Metroprix (basically an upscale Target/Walmart/Zellers) down the street a block, you could stock up on food there, but where is the romance in that? :-) We initially took the Metro from CDG airport all the way to Ternes, with bags, amd due to all the turnstiles and stairs, that method is *not* recommended. We took an airport shuttle from the hotel out to CDG for less than 30, and that was by far the best route. All in all we were very pleased with the hotel and would stay there again (maybe for our 20th :-) ), and totally reccomend the place. FYI, If you stay there, the best rooms are on the 5th and 6th floors..."}
{"sentiment":1.5,"text":"Just returned from our honeymoon stay at The Whaler (unit 661). What a wonderful experience! The studio unit was exactly what we wanted - romantic! The room was lovely and had everything we could possible hope for. The bed was one of the most comfortable I have ever slept in and the view was to die for! The surrounding areas were stunning, exactly the tropical paradise you would expect from Maui. Excellent outdoor restaurants and shopping were within walking distance. We can't wait to go back!"}
{"sentiment":1.5,"text":"I stayed at this hotel in Jan 2006 for 3 nights. Honestly I don't really understand the bad reviews. I was there for a Conference and paid a discounted conference rate for the room, but even at standard rates would be worth it. The lobby and conference rooms were beautiful. Although the staff was not the best I've experienced they were more than polite, professional, and eager to help. I thought my room was very clean and quite frankly I've never seen hotel room carpet that clean! Nice bathrooms, with awesome water pressure, hot water, and robes to borrow. Beautiful view from window, and the window opened to allow fresh cool air in. I had a king size bed w/4 fluffy feather pillows. I thought the bed was very comfortable and slept quite well. The rooms were very quiet: no noise from the outside except for the occasional clang of the cable car(which I believe stops running around midnight) but really could barely hear it anyway, no noise from A/C, pipes, or other rooms. The only bad thing I can say about the hotel is any hallway conversations seem to carry and are extremely!!! audible, I could hear the housekeeping crew each morning and each night I could hear rude people having conversations in the hall and unfortunately it did wake me up. I don't know if it was the shape of the hallways, poorly insulated interior walls or thin room doors but it was loud, although once the talkers made it into their rooms I fell right back to sleep. I can't speak specifically about the restaurants at the hotel but all food was catered by the hotel for the conference and was quite good, especially horsdervs/buffets at evening receptions. Went to the Tonga Room one evening for drinks; good drinks although the atmosphere was a little cheesy and Disneyesque. I just think in this city and in this hotel a bar that is a little more chic and trendy would be better suited. It just didn't seem to fit in with the rest of the hotel. The hotel is literally at the top of Nob Hill with very steep walks back up the hill, but I'm young and healthy and didn't mind the walk. Cable car is convenient if unable to stand the walk. The Fairmont is also directly across the street from the Mark Hopkins Hotel(check out Top of the Mark) and The Huntington Hotel, all 3 are in good company of each other. Although there is no coffee makers in the rooms there is complimentary coffee in the lobby each morning. I highly recommend this beautiful, comfortable and well located hotel."}
{"sentiment":2.5,"text":"I stayed in Hotel Museumzicht for 4 nights in a nice decorated and clean double room with shower and toilet down the hall which was shared with just a few other rooms but was always kept verry clean and fresh. The hotel staff were friendly and helpfull and serve a nice \"Dutch\" breakfast in the beautifull breakfastroom with great view on the Rijksmuseum wich is only about 3 steps away. This hotel is located in a typical old dutch house with lots of stairs . I absolutely recommend this hotel!!!"}
{"sentiment":0.5,"text":"A lot better then the IP, (which is in another great location on the Strip). No frills, relatively inexpensive, close to everything."}
{"sentiment":1.5,"text":"We stayed here in November and found the hotel was the ideal location for visiting the city, just off the piazza del popolo. The room was fine, very clean, but a bit hot, so we turned the air con off. The only minor thing was we had an adjoining door to the next room so you could hear their conversations! The breakfast was delicious and plenty to choose from including prosecco for a bucksfizz! Highly recommend Happy Hour and their wonderful cocktails and snacks. We found that to get from the airport to Rome there were many different suggestions, but we used Terrevison Buses which took 45mins and cost 4 Euros each return, bargain."}
{"sentiment":0.5,"text":"We stayed one night plus paid a day rate for a late check-out, during a Sydney - London stop-over. Liked: Great location - perfect for restaurants, nightlife, and riverside walks Fantastic hotel breakfast - generous servings, and it was lovely to sit in the shade beside the river in the cool of the morning. Very responsive to all e-mailed booking enquiries (eg regarding late check-out options, limo pick-up etc) Could improve: The bathroom needs updating, and was not clean, with black mould around the taps and along the bath. We complained and they made an attempt to clean it. Despite booking and paying for a late check-out to 6pm, housekeeping walked in on us during our afternoon snooze (we howled them out before they got a rude surprise!) The day spa was adjacent to some building works - my facial and my partner's massage were ruined by what sounded like a jackhammer in the next room. We weren't warned of this when we booked, so ask the question if you want a relaxing experience... Overall we didn't have a terrible experience, but will be trying somewhere else next time."}
{"sentiment":2.5,"text":"Upon check in was upgraded to great room without asking-was given a room facing the indoor pool-it was very large, had a full kitchen, wonderful bed, was exceptionally clean and was sound proof. Home made donuts in the morning was a treat as was the ocean front bar. Indoor pool and hot tub were both very clean and the off season rate could not be better."}
{"sentiment":2.5,"text":"I booked this hotel because it was basically one of the last available on the weekend I was in Paris, due to the Bank Holiday weekend. I am so glad I found this as it was Perfect, and I would recommend anyone to stay there, as I will be there again! The location is perfect, very close walking to Moulin Rouge, Sacre Cour, Pigalle station and beautiful cafes/restaurants. When we arrived the lady on reception was lovely, and was expecting us, offered to show us where we are and any assistance we needed (such as room service, laundry, basically anything we wanted she could get us). My partner and I had a room with a small kitchen, bathroom and dbl bedroom with a balcony overlooking the street which was very cute. The room was very clean, all that you could fault is that the carpet was old, but who cares?! We paid 125 Euro per night including breakfast which consisted of a baguette, choc croissant, croissant, tea and juice. Very nice!!!!"}
{"sentiment":-1.5,"text":"As a global traveler, this is one of the very worst hotels that I have ever stayed in. Floors are dirty with cigarette burns on the carpet, beds are uncomfortable, no service to speak off, and the fitness center is a complete mis-representation of what the hotel is advertising as a \"fitness\" center. The fitness center consists of 3 old workout machines, in the room the size of a closet, down in the basement of the building. Further, the desks in the rooms were so small that I was unable to open my computer. Asked to check-out a few days early, and the hotel would not refund my money. Checked out early anyway...it was that bad. This is not a lovely boutique hotel."}
{"sentiment":1.5,"text":"I go to Vegas and have stayed in lots of hotels on the strip. This was my first time at the Monte Carlo and I was wondering by some of the reviews it might be a mistake. But as usual we always get good rooms and good service. Lucky I guess. The checkin was fast, we arrived early but still got a room with a view of the strip. Yes the rooms are dated but unless you want to stay at one of the newer hotels alot of the rooms in Vegas are dated. The room was clean and beds comfortable. We did not get the towels that smelled like smoke! The pool areas was great with a good pool, lazy river, and a wave pool. We ate at the Pub at happy hour and had the sliders for $1.00 each. They we great! We also ate at the Mexican, Noodle House and they were both good and so was the service. The casino is smaller than some other hotels but it was nice. The cocktail waitresses we alway around to serve you a beverage and the service was good there too. So other than some dated furniture we had a great stay and would reccommend this hotel!"}
{"sentiment":2.5,"text":"Great place to stay, 10-15 min walk to center of town, close to the metro, very easy to get around. We had a room at the front of the hotel so lots light in the room not to sure if you have a room on the small inner court yard. great big double bed and the biggest pillows. Flat screen TV . air conditioning , it was a great room, every thing a city break hotel is meant to be. The bathroom has glass walls, you can watch telly while you shower. so not for the shy. We had breakfast as well and even the restaurant is ultra chic. In dark woods and the food is good. Stay here that all i want say."}
{"sentiment":2.5,"text":"We visited from 26th march for a week and was pleasantly surprised with the hotel. We were given a double room, so twice the size, rooms were clean and modern and provided bottle water every day. We were in the new part of the hotel. The weather was unpredictable but we managed to get 4 days of hot weather and no rain. On the days it was raining we were pleased to have a nice hotel we good relax in. We found that our hotel was probably the largest and nicest on i-drive or in the area. The gym has every equipment you'd want. The pool is great although we didnt get a chance to use it due to it being sanitised the day we went. The hot tub was great though. The spa has a whirlpool and jacuzzi outdoor and they are great. The hotel provides free i-ride bus tickets so you can travel up and down i-drive all day long! The hotel is 10min walk to a McD's and walgreens, and also in opposite direction you can find pointe orlando with some shops and restaurants. Also close to Pointe Orlando is an ale house which is good and reasonable. You can get to wet and wild easily using the i-ride bus, also if you get of there, you can also walk it to universal studios which is about a 20 min walk, otherwise a taxi is $15 with tip. Taxi to airport cost us $35 with tip. There are a couple of outlets on either end of i-drive and a taco bell there too! :)) We went downtown orlando, nothing to do there, there's a lake with boating available. Local buses cost $2 one way or $4.50 day pass. As for eating, there are plenty options available depending on preference. The hotel has good restaurants and bars. You can buy theme park tickets from the hotel concierge and also get maps from there too. We watched Sean Kingston at Universal Studios as part of the Mardi Gras festival. You can get the eat all day pass if you intend to spend the whole day there. If you want entertainment, bars and restaurant, downtown Disney is where it's at! All in all a good stay and would definitely recommend the hotel to anyone."}
{"sentiment":1.5,"text":"I recently stayed at the Hotel Gaudi with my nine year old daughter for a three night stay. The hotel itself is set just 20 yards off La Rambla (main pedestrian artery through Barca), about 2/3rds down towards the port end. This location is ideal for siteseeing and the atmosphere of La Rambla! I found the Hote to be modern, very clean ant the staff very helpful (esp Alex on reception). I would not hesitate to stay there again."}
{"sentiment":-0.5,"text":"My friend and I checked in on Thu 07/16/09 into a double room (two Queens). The next day, two more friends joined us and, as one of them went to replace the sheets in one of the beds with the ones she had brought from home, we found a pair of men's underwear and pijama pants tucked in between the fitted sheet and the flat sheet of the bed I had slept in! Unbeknownst to me, I had slept the night before in the same sheets that had been used by this man! It was obvious that housekeeping hadn't changed the sheets in between guests. We promptly called the front desk and it took almost an hour for the housekeepers to arrive with clean sheets. It was about 9pm on Fri 07/17/09. After the beds were made (one with my friend's sheets on it), I went to speak with the Manager at the front desk. I told him what I had found in the bed I had slept in the night before and he kept saying \"But the sheets have been changed, so everyhting is fine now, right?\" And I would say \"No, because I slept in a dirty bed that a man had slept in the previous night, the previous week, or the previous month.\" He kept repeating \"But we changed the sheets so everything is fine now, right?\" Eventually, he said that he had to \"check with the crew\" who would have taken care of the room and the morning manager. The next morning, not having heard from anyone, I went to the front desk again and the same routine of \"Everything is fine now\" took place. The morning manager on duty said that they had to \"look into it\" and that they would get back to me. That evening I went to the front desk again (third time) and had to explain the whole thing again. I guess Marriott managers don't communicate with each other? After I explained what had happened AGAIN, I got the same response \"The sheets have been changed, so everything is OK now, right?\" I'm convinced Marriott trains its Managers to play idiots. Or maybe they hire idiots. After repeating the fact that I found disgusting that the sheets where this man had done God knows what hadn't been changed so that I ended up sleeping in them the night before and that housekeeping had had two opportunities to rectify the situation (first, after the man left/before we checked in AND the next morning after we left the room and room service made the beds) the THIRD manager finally said \"What would you like to see happen?\" I said \"I think I shouldn't pay for the night when I slept in a bed that someone else had used.\" And he said \"Sure, we'll take that charge off your bill.\" My question is: Why didn't the FIRST manager offer to take the charge off the FIRST time I brought up the issue? It took me explaining the situation multiple times to three managers (suposedly the \"decision makers\" there) for them to do the right thing. And I had to practically tell them how to rectify the situation. What, it hadn't occurred to them that I shouldn't have to pay for sleeping in those sheets? UNBELIEVEABLE! After all, this was the Marriott, not Motel 8. To top it all off, I'm germ-phobe (I had wiped down the remote, light switches, door knobs when we checked in). I NEVER thought that a Marriott property would fail to provide clean sheets. Now, I'll always bring my own."}
{"sentiment":-1.5,"text":"I stayed her twice in the last 6 months, the second visit lasted over 2 weeks. The hotel is good enough, the rooms are well appointed, the views pretty much what they promise by way of views, etc (but how important is that?!). The major problem with the hotel is billing. On both occasions, reception tried to levy charges to my bill which were included in my room rate. Be very careful of their online \"special offers\". The hotel claimed not to even know of the rate package I purchased online in July, trying to charge me for internet which was included. Then the breakfast charges... the restaurant never got it right and both stays I spent 20+ minutes on check out arguing with reception over restaurant charges that should be included. Anyway, the management of this place left with me such a bad taste that I will never cross the door of this hotel again. It is seemingly run by management intent on screwing every last $ out of its guests, in a very shady fashion. The tactic they perform at reception is also very distasteful, with threats and ever higher managers being wheeled out to argue their point, with no consideration for the guest's claim (I was asked in July to provide proof of the hotel's own online rate offer!). Never again Harbour Grand, I hope you all the worst business! Anyone booked to stay - make sure on check in you understand the complex ins and outs of their \"offers\". Anyone considering it, well your choice. But there are better, more honest and hotels with far better locations to choose from (Langham Kowloon for me next time!)."}
{"sentiment":0.5,"text":"We stayed in this hotel from Sept. 1 - Sept. 5, 2011 and had an overall good experience. The things we didn't like were the bed and the elevator. The bed was supposed to be a double bed, but it was actually more a 1 persons bed, so unfortunately we did not have a very good night sleep, just because we were cramped into bed together. The elevator is really slow. On several occassions we waited approximately 15 minutes for the elevator to reach the floor we were at. We decided it was better to take the stairs, although we were staying at the 5th floor. The good things about this hotel is the price and the location. The location is really great: in the heart of Tribeca with a good subway connection to all major attractions. There are some really nice restaurants just 2 blocks away, so if you're not in the mood for taking a cab or the subway, you can always choose to go to a restaurant within walking distance of the hotel. Times Square is about 5 minutes away with the subway and Soho is around 10-15 minutes with the subway. Furthermore, the hotel staff was friendly. And of course: nothing can beat this terrific price. I know I searched lots of different websites, but I couldn't find a better deal than this! Would I stay another time in this hotel? Yes, BUT only if I can get a guarantee that I will have a normal sized double bed!"}
{"sentiment":1.5,"text":"Excellent customer service, very family friendly establishment. Loved the kitchen. It saved us money on dinning out. Provided free shuttle to Disney World. Free buffet breakfast- WOW"}
{"sentiment":1.5,"text":"Good service, nice rooms. Somewhat expensive (beer or glass of wine around 7 euros). Nice swimming pool, remeber to bring your swimming cap, otherwise you have to pay for one. Wines listed in room service menu didnt exist, so ended up with more expensive one than originally thought. Not for tourist due to long distance to the center."}
{"sentiment":1.5,"text":"Open top buses are a great way to see where everything is and you can hop on and off when ever you want!"}
{"sentiment":0.5,"text":"Need a few hours of sleep and a quick shower for cheap? Shower Tree Mini-Hotel is not really hotel. It is more like a flop house for $35 to $45 per night. Don't get me wrong ... If all you need is a bed and shower for one person this place will work. This hotel is only 3/4 mile from the airport in Honolulu and on the main bus route. The rooms are approximately 6 x 10 and have plywood walls. There is a twin bed tucked into an alcove in the wall and a night stand in each room. The rooms are clean. The bed was comfortable. They have a day room with a television. There is absolutely no tolerance for eating in the rooms or talking on your cell phone inside. The rules are strictly enforced. Bring a padlock with you if you plan on leaving the room to go elsewhere since there are no locks on the outside of the rooms. There is a hook-and-eye lock on the inside to lock yourself in the room."}
{"sentiment":1.5,"text":"Great customer service, clean room, nice view. I little bit expensive"}
{"sentiment":0.5,"text":"went here with my mom in november,i liked the location,plenty of shops on the way to the metro station,bus stop right across the road to get to termini,number 714.,and a handy supermarket behind the hotel to get your bits,breakfast was mediocre,no hot food at all just cereal and pastries and a loaf which u had to slice yourself,watch those fingers! room was clean and adequate for the price paid.staff were okay,though my mom got annoyed with the waiter at breakfast because he offered every customer a cappucino and ignored her. i didnt see any ladies as mentioned in other reviews,maybe its too cold.but we had a good laugh watching two heavily graffitied dump trucks with daisies sprayed all over come to empty the bins at night under our hotel balcony. overall i would stay here again because of the convenient location and budget price."}
{"sentiment":2.5,"text":"Friendly guest service, clean rooms comfortable beds, the rates were just what we were looking for espically for a family of 5!!"}
{"sentiment":2.5,"text":"I did see the pics before booking the hotel and for the CHEAP price offered, I was expecting some nighmare issues. I was happily suprised, the hotel is incredibly clean and the room + bathroom are huge with great views, comfy beds. Also, there is a buffett restaurant downstairs that worth every penny. But the best of all is the observation deck on the top - its AMAZING!!!! the 360' views at night is a must. One crucial tip - its cheaper to book this hotel through TRAVELOCITY than its directly with the hotel."}
{"sentiment":2.5,"text":"Brilliant hotel My boyfriend and I booked this hotel after reading the good reviews here on TripAdvisor, and we weren't disappointed. We requested a view and were given a lovely corner room with two double beds, two windows and plenty of space. The room was cleaned every day, and we never had any problems with feeling too cold or too hot. The shower was fantastic, the hot water didn't run out, and the kitchenette was handy. In spite of being located next to the service elevator we weren't disturbed and were generally very satisfied. The staff were helpful, polite and friendly and were happy to give local advice when asked. Breakfast was very nice, although as with most hotels quite expensive. I don't understand how anyone could complain about this hotel - obviously it's not a 5 star hotel, but it's nonetheless very comfortable. I've stayed in far more expensive hotels that weren't a patch on it. English people will find it similar to a Holiday Inn type hotel. The best way I can endorse the hotel is to say that next time we visit New York we'll definitely stay at The Belvedere again!"}
{"sentiment":2.5,"text":"Just returned from four nights in connecting rooms with wife and four kids. Wow. What a view ON THE BEACH!! Rooms are decent sizes with microwave and full size fridge. Staff was very nice and spent time with guests every day. I woke up early each morning for a breakfast at Konos On the Beach. We watched surfers and fishermen from the pier and my kids swam and took surfing lessons. We chose this property so that we could be on the beach and have enough extra vacation $$ to eat and play and have extra fun there. Prices are about 1/3 of the property next door with the same view and sand!! Did I mention this was on the beach?"}
{"sentiment":1.5,"text":"For the money this place can't be beat. It is far from perfect but it is clean and very convenient. The staff is friendly and the breakfast adequate (and free). They provide free internet access (if you can hook up). They have DSL, but it's so slow that in 6 days we were only able to access our email twice! It just times out before connecting, and unless you have a lot of time, it's worthless. The rooms are rather small and the bathroom was really dark - could have used some higher intensity lights. It's hard to do make up in a dark bathroom, believe me, I have stayed in a lot worse for a lot more! Can't complain for the price ($125.00 mid week) we didn't spend much time in the room anyway - I would definitely stay there again."}
{"sentiment":-0.5,"text":"Firstly, the room was great - amazing beds, views and a soaking tub. And location wise, it's perfect. But the whole experience was tainted by the staff, who on the whole were clueless and a little snooty. They really made us feel, well, pretty average...and that we should of been thankful just for being there. The most annoying thing was that the place turned into a nightmare 'bridge & tunnel' type club in the evenings. We had to wade through a crowd of overdressed twits and several meat-head bouncers just to get to the lift. I think the notion of cool left this place a while back. Shame, because on paper this place looks amazing."}
{"sentiment":1.5,"text":"The hotel itself was beautiful, and the pool was even better! Rooms were very clean and the concierge was extremely helpful, they helped us book our own tours, and save money by not booking the pre made packages. The food was delicious, as were the drinks and we definitely had a great time here. The only downside was that there were mostly chain restaurants in the vicinity and we had to take a cab to Old San Juan to get more of a variety of food."}
{"sentiment":1.5,"text":"If it would not be for the location I would have given the hotel 5 stars. Great hotel, up to date and very comfortable rooms - similar to rooms you would be getting at a JW Marriott. The staff was friendly from bell staff to front desk and concierge. We did not dine nor have room service therefore I really can't comment on the food service. The location is far outside from the center of Rome. They do however have a bus shuttle to the center that we utilized at a not too expensive rate. In summary: If you don't mind the location its a great hotel with great staff. If location is a big factor for you stay away from here and go closer to the city center."}
{"sentiment":1.5,"text":"Classic Waikiki Hotel The Sheraton Waikiki is one of the classic on the beach hotels in Waikiki. We stayed in an oceanfront room above the pool. The view was great and you get the added benefit of being able to watch and listen to the nightly poolside show from your lanai. This might be a negative for some, but the show is great for free. The after show singer in the poolside bar is pretty bad though, so you might want to close the door since he goes on through 10:30 every night.Breakfast was included in our stay and the buffet was good (not great). The atmosphere here is very relaxing though with a great view of the ocean and the surfers, etc. so it starts your day off in the right way. Location of the hotel is perfect as it is right in the middle of the Waikiki shopping area.The only down side is that the Royal Hawaiian next door is under rennovation so there is a little construction noise, but we were on the other side from it so it was not a big issue. Be careful if you book a Diamond Head view room though."}
{"sentiment":2.5,"text":"I am an event planner and several of my clients have hosted their weddings and events at the Rancho Bernardo Inn. I love when brides and grooms pick RBI as their venue. RBI catering and staff are very easy to work with and their events are \"spot on\" compared to other venues I've held events at. Their grounds also offer several perfect backdrops for ceremonies, and wedding photographers love the picturesque qualities RBI has too. RBI also offers a comfortable stay for guests with great restaurants, a spa, golf, and pools. Its warm, hacienda/early California feel is very inviting and relaxing for any special event or getaway."}
{"sentiment":1.5,"text":"Stayed with my 2 sons and an assistent at the hotel. We enjoyed our stay, close to all the attractions and shopping. The beds are fantastic and the rooms very clean. Staff is friendly and helpfull."}
{"sentiment":2.5,"text":"We just spent two glorious nights at the Coconut Grove Ritz. The property is beautiful. Our room was fantastic and service was equally good. The hotel is on the Bay, so request a room with a view. It was great to be able to walk around Coconut Grove. I was totally impressed The food and service at the restaurant was excellent. The pool is very cold and I am a swimmer. I spoke with the Manager of the Hotel, Jacqueline Volkart, prior to our visit and she really went over and beyond to make sure our stay was special. Thank you! to everyone at Coconut Grove! Only issue..if you need a taxi, call in advance."}
{"sentiment":2.5,"text":"JUST GO AND STAY HERE! THIS IS BY FAR THE BEST HOTEL IN KEY WEST!! I can't express how much we loved it here! Beautiful views....The rooms beautiful and clean...The pools are great...the staff is outstanding! You can't ask for a better hotel! And if you are looking to get married then look no further! This place will give you the wedding of a lifetime! Just take my advice and go!"}
{"sentiment":2.5,"text":"Previously i used to gush about my stay in Sheraton in Bangkok however staying here at Sheraton Hong Kong has allowed me not to just say that Sheraton in Bangkok is a thumbs up but rather .... that i love how the Sheraton makes you feel. ;) Breakfast was really good and if you're lucky, you might get a seat with the clear glass window to just soak in Hong Kong's buzzling Tsim Sha Tsui in the morning. The staff were all polite, well spoken and attentive. Even when they realized i had a Do Not Disturb sign so they couldn't make the room, they made sure they left me a voice message in my hotel room phone to let me know - just in case i pressed it by accident. Rooms were modern and updated with a large screen flat screen TV with a wide selection of international channels! Beds were plush and oh-so-comfy! How can i forget the immaculate toiletries they provide! Although i must say their previous shampoo/soap they provided were much better than the current, it is still a standard that you'll wanna take some home to still use! ( I know of some of the hotels whose shampoos don't lather and make your hair so dry with average scents!) If i really had to find some constructive points to note --- a. I wished the toilet roll holder was much higher and nearer. You would have to keep bending down and reach out for your toilet paper. b. I felt that security should be tighter, normally hotels would allow free access from the first lower levels to the common shared facilities but once it got to the rooms, it would only be accessed by your hotel room card slotted/tapped in the lift. c. Being in HK where land space is so tight, it was understandable that the view you get would be a really close shot of the building beside you, but i really didn't expect that it was that close. At night, you'll really need to close all your curtains."}
{"sentiment":2.5,"text":"This is a great hotel. Price and comfort! It is newly remodeled. Beds are good, Shower has large shower head with good water pressure. Flat Screen TV is super nice. Room is very spacious. Carpet is new, paint on walls are nice and a great sense of colors and decor. And the best thing is NO BUGS!! We paid a rate of $66.00 per night and it was great! We were close to all the attractions like, Six Flags Magic Mountain, Hollywood Blvd, Beverly Hills, Bel Air. About 15 miles to LAX airport. The area around the hotel is not hopping or exciting but if you are looking for a clean place to sleep and shower this is the place for you! It also has a refridgerator in it. Walgreens is next door, There is a grocery store about 2 blocks away, Jack in the Box and Wendy's are very close. So everything you would need is right there. Save yourself some money and stay here. Spend your money on entertainment. :) Happy Vacationing!!!"}
{"sentiment":-1.5,"text":"This is NOT a five star hotel! It is a tired, run down dump. Quality of finishes, fittings and furniture is of a Travel Lodge in the UK......which is a very tight budget hotel. Public areas are very grubby and needing paint, new carpet and general good cleaning......we faced a long queue at check in but only one person working. Room seemed unfinished, but to be fair, both room and bathroom were clean. Location right in the centre of tourist tat, kebab shops and pizza joints....but only a short walk to real Amsterdam. Would NOT stay here again. Ever!"}
{"sentiment":1.5,"text":"Stayed at the Holiday Inn Express March 6-7 to attend a Big East basketball game at Madison Square Garden - great location. Staff was very friendly and accomodating - they even stored our luggage after we checked-out so we could see a matinee show before heading home - nice breakfast in lobby! Although room was somewhat small, beds and pillows were very comfortable - an alarm clock or a little fridge would of been nice to have in the room. Valet parking was $40 + tax for 24 hrs. Although there is not a restaurant in the hotel, there are many close by. Would definately stay here again when attending an event at MSG."}
{"sentiment":0.5,"text":"Luxury Hotels website sold us the idea that although the Hotel was away from other bar scenes, this hotel has two very popular cool bars to enjoy. When I checked in I was excited and could not wait to try their roof top and inside bar. On our first night we were very disappointed to learn that both bars were closed for PRIVATE EVENT so we decided to go somewhere else. On our second night we wanted to have a drink in the afternoon before getting ready for dinner and again the bars were closed til 9 pm. Well they lied after having dinner and looking forward to coming back to our hotel to enjoy the facilities, the inside bar was supposed to be closed for a PRIVATE EVENT until 12:30. We waited in the lobby until 1:30 am and they would not allow us in. I found it very insulting to be paying top dollar for a hotel whose premises are closed for other events. One of their employees told us that they frequently rent the bars to a local company that books events for them. In conclusion, the hotel was very nice but if the only available part of the hotel is my room, I rather go somewhere else."}
{"sentiment":0.5,"text":"Stayed 1 night while in Indy for the theater. The staff was pleasant, the room and bathroom were clean, and the free breakfast was better than some. There is a restaurant connected to the hotel that is owned by the hotel and they offer room service at no extra charge. The hotel is right off I-465 but isolated. Would stay again if in that area."}
{"sentiment":1.5,"text":"Great choice for Madrid-trip I read all the reviews on Tripadvisor and thought this hotel was a good choice for my 4-day trip to Madrid. I got a great deal from a Dutch magazine and decided to go for the Victoria 4.The location of the hotel is perfect, really ideal! It's just behind the Puerta del Sol ('center' of the city, big metrostop, busstops and it's the place where everything is). The hotel itself is really clean, modernly decorated, the rooms are good (not that big, but everthing you need and very clean. Plus: good beds!). The staff is very friendly and helpfull (from the enthousiastic people at the reception to the friendly cleaning lady, who founded a jacket I left).The breakfast is OK. Not that many choices, but enough and the food is nice (like pastries, breads, toast, sweets, cheeses and fruit).Overall, I would really recommend this hotel. It's a great 3-star hotel with a perfect location and a friendly staff!"}
{"sentiment":-0.5,"text":"This property will not \"wow\" you. We had great weather, a nice time, enjoyed the beaches - but would never return to this hotel. We love this area and will return but to different accommodations. PROS: GOOD ROOM with great beds, nice towels, nice showers - both indoor and outdoor Decent Beach CONS: FOOD: First: they \"claim\" to have three restaurants - they have one with three poor menus. The restaurant is sectioned off into three seating areas where they serve each cuisine. Second: this chef tries to be \"fancy\" and ruins EVERYTHING. He tries to be Jose Andres (yumm) and uses Molecular Gastronomy but uses it SO poorly that it ruins the dishes. He will make \"foam\" and put it on toasted white bread - it looks impressive but taste like soggy wet toast. Third: the menus stay the same - so you will have the SAME choices of poor food (asian, mexican and italian) over and over again. Also all the ingredients are recycled - you know what they have \"bought\" for the week because every menu will feature the same ingredients regardless of if you order breakfast, lunch, asian, mexican or italian. Fourth: we were truly looking forward to having a healthy trip with fresh fruit and veggies - but they don't have that. They use low quality food. The fruit they serve is Honey Dew, Grapes - you will not find any fresh berries in site. Fifth: you will enjoy this food if you eat at Chilies, Cocos, national chain restaurants. GYM: it's small and poorly equipt POOLS: NO POOL ARE HEATED - the water is very cold. The private infinity pools aren't heated either. The only pool which is heated in the small 2 feed deep water outside the swim-ups. This, however, is heated by a wood burning brick oven outside casitas #8. This heater is inefficient AND they SMELL (terribly smell the property especially the #800 rooms) BUGS: if you are sweet they will bite you to death."}
{"sentiment":1.5,"text":"GOOD: Trendy hotel, hip decor, non-smoking public areas (except restaurant/club), fantastic food (at the Cafe) BAD: Unreliable cleaning service, unresponsive guest services Just got back from a weekend stay there. Overall, the it was a pretty good value since it was about the average weekend price for a room on the strip, but you get a suite at theHotel for that price. Our room was not yet cleaned when we arrived, even though it was already 11pm, and we had to negotiate with the front desk to get a small discount. (Half the night was over, so I figured we should get something for this incovenience.) The next day, our room didn't get cleaned until very late as well. The food at the Cafe in the lobby level is fantastic, as is the Bathhouse Spa. For the ladies, I definitely recommend taking a moore mud bath in one of their private tub rooms if you're not claustrophobic."}
{"sentiment":2.5,"text":"We stayed at the Donatello for 2 nights and we were very pleased with the friendly and informative staff, great spacious room and wonderful location. On the club floor there is coffee, tea and comfortable seating to relax. It was a wonderful perk and a great way to start our day."}
{"sentiment":2.5,"text":"Second time at the del Senato, this time with my 88 year old mom who had never been to Rome. What a beautiful hotel to introduce her to a beautiful city. We stayed three nights in early May, and for our first night, were given a room with a terrible view: a wall. Luca at the front desk listened to my complaint and worked miracles and moved us the next day to a corner room overlooking the Pantheon. My mom was beaming!! He and Alessandra provided good advice on restaurants and Michele at the bar made us laugh every evening. The location cannot be beat--restaurants everywhere at every price range, a good breakfast each morning and the best view in Rome. We would definitely stay there again."}
{"sentiment":0.5,"text":"Lobby is great. Staff is very friendly and helpful. Rooms are nice, as are the bathrooms (despite being in California where I would expect low-flow showers, the one in my room had a delightfully strong water flow). The underground parking garage is the stuff nightmares are made of. Tight turning radius, poor visibility around corners, very difficult to navigate aisles, hot stuffy air...my pulse rate goes up 20 points just thinking about that parking garage. I never want to be six stories below ground in a maze like that again. While the hotel is decent overall, they do nickel and dime you. $20 to self park. $13 for internet. Take whatever price you get and add $33/night if you have a car and want to check e-mail."}
{"sentiment":1.5,"text":"Hotel is nicely located and easy to get around Pairs, rooms not big, but very clean and comfortable. Staff member helpful and polite, defiantly stay here again. didn't eat in so don't know much. but overall very Good hotel, and i managed to get it at a good discount price."}
{"sentiment":2.5,"text":"Stayed at the Wyndham Maya from 4/27 till 5/10 with my girl. We really enjoyed our vacation. This was our first time in Mexico. Previously we've been to all inclusives 3 different times in Punta Cana in the Dominican Republic. We were a little under whelmed on arrival. The lobby was almost non-existent compared to what we were used to and the room was pretty basic. The place grows on you though. By the end of our stay we really liked it quite a lot. The room and the bathroom were large enough to be comfortable and clean. There was a flat screen TV that got about 8 channels of English. There were two large drawers and 2 large shelves, and a closet with a room safe inside. Bring some extra hangers if you can. Although there was no box spring and the mattress was laid over a platform we both found them to be fairly comfortable; firm but not too hard. We had no fridge,but got one delivered to the room within a half hour of asking for it at the front desk. There was a small patio. We could catch a glimpse of the ocean through the trees. It was used by us to hang our beach towels and wet swim suits. There were quite a lot of ants on the patio so we didn't hang out there. We had a great house keeper. We would write a note in simple Spanish (Ex. Por Favor, 3 mas agua y mas toilet paper. Gracias: Which means 3 more waters please and more toilet paper. Thank You) and leave $2 everyday. We always got everything we asked for and the room was well cleaned. Also had a different towel creature waiting for us everyday. Remember to use bottled water when brushing your teeth. We made 3 excursions while we were there. Chitcha Nitza: Famous ruins with a beautiful pyramid and also a ball court and many other ruins. Then a stop at a cenote to refresh ourselves from the hot day.Tulum / Xel-Ha: Beautiful ruins right by the beach, Followed by a short ride to a mostly natural water park Both were awesome and highly recommended. Both left around 7:30 am, and returned early evening from Tulum and 8;30 from C.N. On the other excursion we walked up to a travel booth in Playa Del Carmen by the pier. We bought 2 snorkeling tours in a glass bottom boat for $25 each that left from the dock in Cozumel. To get there we took the ferry for 12 dollars each way.( Only buy one way tickets. The return is more frequent that way and it costs the same). It was well worth the effort. The water was super clear even to the bottom to 30 feet and the fish were very numerous . The day before, I had done a short snorkeling trip about twenty minutes by boat from my resorts beach. I was not very impressed. The snorkeling in Cozumel was way way better. We loved the beach at our resort and it was the main activity for us. The beach replenishment was just completed a couple of months ago and they did a great job. The palapas (cabanas) were closer together than what we were used to in our experiences in Punta Cana. The ones in the row closest to the beach offered the best view to the beautiful water. If you want one of those, you will need to be out there to reserve one no later than 6:45. If you can, bring a couple of beach towels from home. It's nice to have the extra towels and they are easier to spot when you are looking for your lounges. It seemed to us that the center of the beach was more social with either end being quieter. For 8 of our days at the resort, the water was very calm and warm. For 4 of our days there were very strong winds. The water was quite rough and the sand would blow at times. We spent those days at the adults only pool towards the back of the resort. The food was ok. It was on par with the other places we have been to. We only made it once to the restaurant but we could have gone more often if we wanted to. We went to the Mediterranean and it was very good. My only complaint about the Buffet was that the potatoes were always underdone no matter what form they were in. There is a small snack station near the beach where we usually ate lunch. We discovered towards the end of our stay that lunch was way better at the main buffet, and well worth the walk. We found that we got more appreciative service when we handed our tip directly to our waiter instead of leaving it on the table where he might not get it if someone else cleared the table when we left. The liquor was excellent. You can have top shelf but you have to ask for it. Otherwise you will get the cheap stuff. My favorite were the Mojitos with Bacardi. The Pina Coladas with Malibu coconut flavored rum was also very good. The beer was very good also. We tipped the bartender a dollar about every other drink. We took a taxi for $5 each way to Playa Del Carmen on a few different nights. We found a great place for dinner called Fusion on 6th St (about 2 blocks toward the water from where 6th St. and 5th Avenue intersect.) They actually have tables right on the beach. You couldn't top the atmosphere. Everything was lit up real nicely. They had a Reggie band and the food was good and reasonably priced. You should get into Playa Del Carmen at least once or you will have missed out. At the time of our trip, you get at least 11.75 pesos per U.S. dollar. It is often a little cheaper than paying for things in dollars. About a third of the places will charge you as if the US dollar was only worth 10 pesos (ex. The taxies into P.D.C. are $5 or 50 pesos. If you exchange some of your money ahead of time you can buy 50 pesos for about $4.20 or so) The resort has an Internet room you can use for 25 pesos or $2.50 for 35 minutes. You buy an access code @ the gift shop. By the way the gift shop on several occasions didn't seem to want to give you change so use small bills and insist on getting your change unless you don't mind. For 13 nights leaving from Newark New Jersey including insurance, taxes, the transfers from the airport we paid $2,515 total for the both of us plus about $100 in tips. We thought it was a great deal, and had an excellent time. If you are not impressed at first, wait a day or two and see if you start liking it better like we did."}
{"sentiment":1.5,"text":"Excellent location for two nice ladies, felt safe. Clean, modern. Pleasant staff especially Alick hotel porter. 20 min stroll Las Ramblas, 25 min to Sagrada. 8 euro in taxi from Sagarda to Port Vell, excellent value and beautiful place. Big minus to hotel, they want you to upgrade to another room for free coffe lounge. Kettle in room but no coffe supplied, got tea and milk. Luckily I brought some sachets of Millicano as we like our coffe. Shame on you. Also was in room 101, exactly where the view should go. Handy for taxi rank though down below."}
{"sentiment":1.5,"text":"Decided to give the Palms Place a try because hadn't been to Vegas in over 10 years. Wanted to go with the family, not a huge gambler, so we didn't want to stay on the Strip. If you want the action of the Strip, don't stay here as there is no Casino in the Hotel and is a pretty good distance from the Strip. The Palms Casino is right next door, which you can use the tube to get back and forth if you really have to fulfill your gambling fix. I booked a Studio, but asked for a complimentary upgrade as I was renewing my wedding vows. They obliged. A bottle of champagne and cherries were also sent up to my room, which was a nice surprise. The room was much better than expected. Quite spacious, whirpool bath, beautifully built bathroom with shower, of course, guest bathroom, washer and dryer, which I utlized to the fullest, full kitchen, huge patio on the 51st floor with a great view of the strip. Did I mention the Whirlpool Bath? However, with the good there is usually a little bad. For whatever reason, Palms Place feels that they need to charge you $100 a day for incidentals. $100 a day???? This we were not informed of until we checked in so I had to fork over a $500 hold which could have put a serious damper on your vacation spending if you didn't have it. Wireless Internet is not free. $14.99 a day for the connection, when I balked on that, I was then told of signing up with BOINGO for my stay which was $21.99 for a month and there would be access with it at the Hotel, but if you check BOINGO out you would see that it is a ripoff as well. I passed on both. Used my Blackberry for Internet access and was just fine. The staff was nice and the valet's knew you by name, when you parked there, but if you didn't and utilized the free parking, which I didn't do much since I rented a Benz, they kind of forgot your name. The Cable channels were extremely limted for some reason, and to make matters worse, the first two nights I was there it wasn't functioning properly because of COX cable...so I was told. since I didn't come to Vegas to watch TV, I can give them a pass I guess. There is an automatic $1 a day phone charge, whether you use the phone or not. Talk about nickel and diming you. I would rather them charge you whatever from the get go and then have a clean slate unless you buy a pay per movie, make a long distance call or damage the room or steal the robes. Overall, I was pleased with my stay and would return again, especially if I can get another free upgrade!"}
{"sentiment":-1.5,"text":"My friend and I went out for dinner, and when we got back the door to our room was wide open and the light was turned on. Our cellphone and i-pod were stolen. When we contacted the reception, they said that they had to contact their boss the next morning before they could do anything, and they said \"if u are looking for security, u should check in at the Merriot\" When we spoke to the boss the next morning, he had not heard about the robbery, and he didn't seem to care either, even though i made a point out of \"good customer service\" and bad reputation. We had to find the number to the police by ourself, and the staff was surprisingly little helpful about the whole case. The police said that they already had a lot of complains about that hotel, about the same things, and that the management didn't seem to care."}
{"sentiment":2.5,"text":"Service excellent and fantastic views from the restaurant on the top floor. Its the little things that make a difference - it was my birthday during the stay and they even greeted me with a \"happy birthday\" on coming into breakfast; I also discovered a special tray laid out in my room in the evening with a birthday greeting card, and a real dark chocolate mouse with birthday candle set out ready with a little box of matches etc - a lovely touch!"}
{"sentiment":1.5,"text":"Was very pleasantly surprised by this modern 3 star hotel located just a 15 minute walk from Gare du Nord Eurostar Station. Impeccably high standards of cleanliness apply, wi fi is available throughout the hotel and the rooms are well equipped with king size beds and satellite television with sports channels. The reception team were exceptionally helpful with all our requests and proactive in making suggestions for trips and tours.The restaurant serves an excellent buffet breakfast at a good value nine euros . The fresh croissants are mouth watering."}
{"sentiment":0.5,"text":"I stayed in this hotel on a business trip because I had an event to attend at the Theatre du Chatelet. This hotel is right around the corner, so it's perfect if you are going to the Theatre. It's also very convenient for many tourist attractions. The rooms are tiny, but nicely decorated and you do feel like you are in Paris. The walls are a little thin, so you can sometimes hear your neighbors (hence my lower rating on sleep quality - the bed was fine). The only hiccup in service involved booking a taxi - this seemed problematic, requiring multiple people, repeated requests, and eventually no taxi. The desk manager was very solicitous though and sorted me out with the Metro. I would recommend this hotel to someone visiting Paris for the first time and on a budget."}
{"sentiment":1.5,"text":"We came down for a show and this was the cheapest place we could find that had a decent reputation. Now, any Motel 6 I've ever been in has been the BARE minimum and this was no exception. The towels were scratchy, there were no complimentary toiletries, the view sucked, but you know what? We walked left from the front door, down a block, and we were on the Walk Of Fame. Head right on Hollywood Blvd. and you are right down the street from the Kodak Theatre. The only time we spent in the room was to sleep so who CARES if its super fantastic? You are in Hollywood! The sheets and towels are clean, its decently quiet, and the staff was really nice. All in all, it was a great cheap place to stay. If we go there again, thats where we'll get a room."}
{"sentiment":2.5,"text":"My husband and I stayed at The Fabe in early-May and have nothing but good things to say about the hotel. First, the hotel is a great value: in a city where one can easily spend 200 to 300 Euros per night on an average hotel, the rates at the beautifully decorated and very well-maintained Fabe were very reasonable. The location was very close to the Metro (Pernety station), from which we found that we could easily get to all the sites of Paris. The Fabe is located in the Montparnasse area which isn't a touristic neighbourhood, but we felt this was a bonus. We generally tried restaurants and bakeries near the hotel. Since they were away from the tourist core, they were more reasonably priced (e.g., a croissant in the touristy areas of Paris would cost 2 to 3 times as much and the boulangeries or bakeries near the Fabe). The quality of food nearby was terrific too! The front desk staff were very helpful when asking about dining options and were very helpful with all questions about Paris. When it came to traveling around Paris, we used the excellent and efficient Metro system to get everywhere. A previous reviewer noted the size of the rooms. Perhaps this reviewer has never been to Paris, but most hotel rooms in the city are considerably smaller than those in North America. We found the size of the room to be standard sized for Paris and the bathroom was very lovely. The bed was very comfortable (another thing: often beds in France can be much harder than beds in N. America -- we found our bed at the Fabe to be very comfortable). There is some noise from the street below, but I imagine this is the case anywhere in Paris... the street isn't particularly loud, but Paris is like NY in that there are always people up and about. Bring earplugs if you need absolute quiet to sleep -- I slept quite restfully without any! The publicly accessible computer was also very handy when it came to researching activities or future portions of our visit to France. I highly recommend the Fabe and would definitely consider returning in future trips to Paris. Also one big recommendation while travelling in Paris -- don't hesitate to practice some French! The Parisians we spoke to were very gracious with our meagre attempts."}
{"sentiment":2.5,"text":"5 star hotel friendlly staff....in the center of downtown"}
{"sentiment":1.5,"text":"Couldn't ask for a better location for the price. Great neighborhood to explore and the subway is literally right out of the door. Reception was friendly and the room was clean. Honestly for New York, this place is a hidden gem."}
{"sentiment":0.5,"text":"We stayed in 2 nights, the rooms are clean and well furnished but small. the beds are comfy and the sheets super soft. The bathroom was very small, no counter space, the shower was weak and the water not hot enough ( I hate that in winter). What bothered me the most in the room is the heating system. OMG I barely slept because of it. it is hot hair unit and you set the thermostat on the wall. it goes on off on off forever, sometimes cold air that blasts right at you when you are sitting at the desk you cannot move the vents. cold air hot air, the temp is never right, I had to stop the heat completely to sleep a bit so I dont hear that fan go on off with the draft of it. so it got cold. I know I am talking too much about that but it is ANNOYING and the hot air dries you out completely. It was never comfortable. First morning breakfast was aweful!!!! the breakfast room was freezing like you needed a coat and scarf as if you were eating outside. I didnt understand why they didn't have a heater in that small space. NOT HAPPY. the second morning other than being super crowded super tight space, the place was warm. so I dont know what the deal was. I have to say though the location was excellent close to Times Square, I had fun. The most important is cleanliness and a nice bed, and the hotel had that!..and a warm cookie at your arrival:)"}
{"sentiment":0.5,"text":"More than adequate, but not exactly great There are many charming aspects to The York Hotel - it's got a great location near Nob Hill and Union Square, an impressive history, a cool bar/nightclub, decent rooms and a friendly staff. It's not expensive, especially when you use Hotwire, as I did. That being said, when you're traveling for business, you expect things to be right. And on my stay here, some things weren't. I could forgive the aging, peeling bathtub. And the missing mini-fridge didn't really bother me - I didn't have anything I wanted to keep cold. The carpet wasn't perfect, but these days, what is? One reason I booked this hotel, though, was because they have a fitness room. When I'm in SF, I like to exercise in the morning before work without leaving the building or having to pay a fee. But the fitness room was pathetic. The treadmill was completely out of service and the exercise bike didn't work right. The elliptical trainer was the only functioning piece of equipment. (Yes, I used it, and the bike, too.) No mats for stretching. No weight machines of any kind. No incline board for sit-ups. The breakfast is a little lame as well. Toast and muffins would get awrully tired after more than two days. So I wasn't blown away. I'm not gushing. I would possibly stay there again, but I wouldn't particularly look forward to it."}
{"sentiment":-0.5,"text":"the landscaping was great but the rooms were terrible and there very small and very,very outdated no in room coffie makers. they seriously need to spend some of the money there making off families vacationing and redo the rooms and there drinks are from10.00 to 12.50. a peice and both resturants were terrible and way over priced it was a beautiful place outside but would me and my family stay there again no...and to get into the fitness center it was 12.00 a day that should be thrown in not extra watch out for there hidden prices"}
{"sentiment":2.5,"text":"This was our 2nd visit to this hotel,rooms are clean & comfortable,staff all very pleasant & helpful,we would recommend this hotel to anyone visiting the area,we had a room with a view of the fireworks in the distance,liked it so much we will be going back next year."}
{"sentiment":2.5,"text":"Excelente showReview(7494311, 'full');"}
{"sentiment":0.5,"text":"Main square location, but not necessarily where you'd like to spend your time. Hotel is very big, and made of many interconnected buildings with different standards. Too few elevators, located at far away corners. Rooms have been renovated, comparing with previous visit few years ago, so are now really ok. Uncleaned drops on the floor, just next to the toilet, kinda spoiled the \"luxury hotel\" feeling."}
{"sentiment":2.5,"text":"My wife and I have just returned from a three nights stay at K+K Hotel Cayre which we'd booked to celebrate our 38th wedding anniversary. Whilst It was our first trip to Paris, we've travelled extensively in the USA, South Africa, Asia and other parts of Europe and I can say quite clearly that the hotel more than lived up to our expectations. We'd booked the stay through Airmiles and when we arrived, we were delighted to find that we had an Executive Room on the 7th floor with a view of the Eiffel Tower and the Eglise du Dome of Les Invalides. Both the bedroom and the bathroom were fine. Some of the other reviews of the hotel have been critical of the staff at Reception. I disagree completely with those reviews. From the moment we checked in through to check out, every member of the Reception team could not have been more attentive: we were addressed by name every time we passed through the Reception area and the team couldn't have been more helpful when we had a problem with a planned visit to the Eiffel Tower (the Tower was closed due to strike action followed by snow/rain!). Also, whilst the breakfast buffet was 27 euros, my wife and I both thought it was good quality (if you're staying in an upmarket hotel and don't want to pay the price, perhaps you should stay somewhere else). All in all, a great property in an ideal location .... yes, there's a metro station immediately outside but we didn't need to use it as we were able to walk everywhere (including the Eiffel Tower, Notre-Dame, the Louvre and Musee Rodin). The hotel is also ideally placed for strolling along the Boulevard St. Germain. I'm sure we will return to Paris in the near future and the K+K Hotel Cayre will be the obvious place for us to stay."}
{"sentiment":0.5,"text":"In my efforts to cut costs for my employer this year, I am staying at less expensive hotels when possible and chose The Roosevelt this week. I was assigned to Room 953. Check in was fast and polite. Long waits for elevator and it seemed a couple were out of service, but nothing out of hand. Room a bit old and tired looking but clean enough and functional. For the location at US$170 per night, I felt it was a bargain and that is my corporate rate. I did not want to eat at the hotel or in my room (was not appealing to do so) and not using room service saved even more money. I used the ethernet connection for internet at US$14.95 per day which is expensive. I never needed or was offered a bellman or doorman but that is fine - location is great. I see it is popular with tourists over business people. I was fine and happy. For a personal trip, I would stay at The Grand Hyatt which i like better but happy to do my part to cut business travel costs when I can and this was just fine for 4 nights of NY business when I am out of the room from 7 am till 9 or 10 pm everyday anyway."}
{"sentiment":2.5,"text":"We stayed here on May 4, 2007. The room was very clean and the staff was very nice. Everyone was very friendly and anxious to assist. The bed was very comfortable (one of the most important details in a hotel room). The living room was small but comfortable. Lots of restaurants/stores within walking distance. The breakfast was very crowded in the morning. I would recommend this hotel and wouldn't hesitate to stay here again."}
{"sentiment":-0.5,"text":"Stayed one night here after coming in late, before leaving the next morning. Used points, so I don't know the regular room rate. Overall, it was OK - decent room, nice staff, convenient to airport. but had some issues too. Details... GOOD: --Rooms, in the tower where we stayed, are pretty decent. Plenty big, nicely kept bathrooms, bed was fairly comfy. --Rooms have a small deck, but the view is of the airport - nothing spectacular. --Staff was friendly, both at the desk and in the restaurant. --Location is very convenient to the airport, and pretty quick access to I-5. --Cookies at check in were good. ;) BAD: --YOU HAVE TO PAY TO PARK HERE. This is a pet peave of mine - if you aren't in the middle of Manhattan or the Loop or somewhere that its ultra-crowded, there is NO good reason to have to pay for parking. This place had a gigantic parking lot. I think parking cost $12 or so. Ripoff. --Restaurant staff seemed to be overwhelmed during breakfast, so they fell behind a bit. Food was good, but a bit overpriced. --The doubletree is not just a hotel, its like a little village of condo buildings too, which makes it very crowded and hard to get around the property. --Common areas could be kept up better and cleaner. --The doors to the rooms have a huge gap at the bottom - allows a lot of light and sound in from the hallway. If you are coming late and/or leaving early at Sea-Tac, this is not a bad choice. But you may want to consider other places as well, shop around a bit."}
{"sentiment":2.5,"text":"We stayed over a hot summer weekend, the cool inside was very welcome, service was prompt, efficient and friendly. The room had twin beds and a double sofa, there was adequate storage and a powerful shower over the bath. There was an odd arrangement for lighting the bathroom with natural light - a clear window between the bed and the bath, there was a transliucent roller blind bit it was not very effective at preserving privacy. The roof top bar - only open Thursday Friday and Saturdays from 16.30 was spacious and excellent - and expensive. The location is quite close to Notre Dame and even closer to two Metro stations, very easy for getting around. Breakfast is much cheaper (and smaller) in the ground floor bar than in the basement breakfast room. Liked most of it, disliked the bath window."}
{"sentiment":1.5,"text":"Non so una persona cosa si... showReview(12651825, 'full');"}
{"sentiment":-0.5,"text":"The hotel was under construction. Awakened to loud drilling. Pool area was not available. Hot water was not available on demand. Staff was unattentive at best. Toilet was not clean upon arriving."}
{"sentiment":2.5,"text":"This was my first time staying at a W hotel. If you haven't stayed in one before, I highly suggest! This place makes you feel like you're the only person that matters, they aim high to please and try to use your name whenever possible. Everyone at this hotel is exceptional. From check-in, bell boys, housekeeping, and concierge-they all impacted my stay. This is by far the nicest hotel that i have stayed at. Note that I a platinum at Marriott but chose the W Instead. The place is hip and trendy. As for the view, they have done the best they can with the space. I can't wait to stay at the W again!"}
{"sentiment":1.5,"text":"Its a nice hotel. Clean rooms located in down town Los Angeles. Staff was nice and friendly."}
{"sentiment":1.5,"text":"We were booked for 4 days from Saturday 5 November. I phoned at mid day to ask when we could check in and was told 3pm. We arrived at 2pm anyway to find a sign in reception saying check in available for 11am that day! We stayed in a front room on 12th floor. The nightly show out the front did not finish until 11.45 and contained loud bangs and fireworks. Sleeping before midnight was not an option! The room was fairly clean but we found plastic bags in the drawers left by previous guests. Bed was comfortable. Next morning I received a message that the valet parking had damaged my car. We were given a 2 for 1 voucher for the buffet but had to wait in line for 45 minutes. The buffet was very good. Checking out I had to wait 10 minutes on the phone to speak to the Bell boys to collect my bags. Just little things that could all be improved."}
{"sentiment":2.5,"text":"I trawled the internet for weeks doing my research and booked this hotel based on the reviews I read on this website alone. We stayed at the Capo D Africa for 3 nights in November and it was perfect in every way. We went to Rome to celebrate our 10th wedding anniversary. We were welcomed by the wonderful staff, and there was sparkling wine waiting for us in our room. We had booked a deluxe room, but the room did not have a bath. We asked if we could possibly move rooms, the next day we were upgraded to the hotel's only suite, complete with private roof terrace overlooking beautiful Rome. All of the staff at this hotel are excellent, the breakfast room is up on the top floor and the service and food are first class. The location of the hotel is ideal if you want to be away from the hustle and bustle and is perfect for the Colosseum and the Forum. Make sure you kick start your stay with drinks at the hotel's bar, they give very generous measures! I recommend a classic Gin & Tonic. Enjoy your stay in Rome!"}
{"sentiment":-0.5,"text":"Booked this at fairly late notice through Expedia. A \"double\" room was just under 100. The hotel is reasonably easy to get to from Victoria station, around a 10 minute walk. It is a converted townhouse similar to all of the other hotels in Belgrave Road. At check-in we were asked for a hard copy of the \"travel agent voucher\", even though check-in had our names on their system. This is so annoying and unnecessary, in the modern age of smart-phones, etc why should we have to print off hotel confirmations, hardly very environmentally friendly. We were given room 307, and told where the lift was. Naturally we assumed room 307 would be on the third floor but confusingly it is on the second floor, as we found once we got to the third floor. There is only a single lift, it is very small (a common theme in this hotel) and you end up waiting a long time for the lift at busy times. We were astonished at how tiny the room was. I have stayed in Easyhotels a few times, the room we were given was on a par with the size that Easyhotel has to offer (at half the price of the Sidney Hotel). There was an entrance way from the door to the bed that could only accommodate one person at a time, and then a bed, with a small open fronted cupboard (there would not be room to have doors on the cupboard). To get to the far side of the bed, you have to almost walk sideways between the bed and the wall. If you had any significant amount of luggage, there is absolutely no-where to store it. The bed itself barely accommodated my partner and I, and was not especially comfortable. In keeping with the apparent \"theme\" of the hotel, the bathroom was also very tiny, featuring toilet, small basin, and a shower cubicle. Towels were not stored in the bathroom but in the cupboard in the main room itself. To the credit of the hotel, the rooms are very clean, and do seem to have been recently re-modeled;the decoration and fittings are tasteful and appear to be high-quality and there are flat-screen TVs. A complimentary english breakfast was supplied, this was acceptable, no better and no worse. For some reason the hotel had employed a photographer to erect a camera and large tripod in the middle of the breakfast room, this rather got in the way walking to or from our table, and explanation of why he was photographing us eating our breakfast was offered. We were really disappointed in our stay. The rooms are just unacceptably tiny for a supposed four-star hotel, and there is no mention on websites such as Expedia that this will be the case. I would only ever stay in a hotel such as this if it was for single night \"crash\" where I checked in late and left early the next morning, there is no enjoyment to be had spending any time in the room. I really think Easyhotel offers a better deal...half the price and complete honesty about the size of their rooms."}
{"sentiment":-0.5,"text":"We booked this hotel through lastminute.com and were really looking forward to staying there to celebrate our first wedding anniversary. The main hotel areas are great and the bar service was good too, but there was great disappointment with the room. I have never seen a five star hotel with rooms in this condition. Our bathroom was the oldest of it's kind I have ever seen. Having worked in hotels for several years I could not believe a Sheraton hotel would have these kind of rooms. The room itself was average, it had had a lick of paint and new curtains but was not great. Our views, were non existent and the TV did not work properly. Really I would not reccomend anyone to stay here unless you get an upgrade as per other reviews below."}
{"sentiment":2.5,"text":"The hotel was in an excellent location with incredible views of the city. The hotel staff was friendly, helpful and efficient. I plan on returning to this hotel with other friends and family."}
{"sentiment":-0.5,"text":"Very Basic hotel but good location for the centre except for the largest NIGHTCLUB in Amsterdam behind it. Reception better than room. Attic room you are going up a ladder to get in too. If you want cheap you've got it although you if you pay before hand, get ready for them to try and blag more money from you when there. Charges kept changing throughout the conversation. Pretty sure you can probably do better."}
{"sentiment":1.5,"text":"Good but not special View from room no. 404"}
{"sentiment":2.5,"text":"Location is great, high quality at value price. Very courteous staff"}
{"sentiment":1.5,"text":"We stayed in the Bellagio on our recent visit to the USA. A beautiful hotel with large spacious rooms. Service was good with housekeeping in twice a day (general clean in the morning and then again at turndown). Beds were comfortable and gave a good night's sleep after walking up and down the strip all day. Bellagio is conveniently located in the middle of the strip. This may be specific to USA - however we did find that kettles are not generally found in US hotels and it did cost $25 for the convenience of having boiling water in our room at the Bellagio. And yes, it was expensive for mini-bar / room service etc. - but we expected that - we wanted a luxurious experience and we got it. Staff were efficient, polite and courteous however sometimes lacked warmth and a friendly smile (although the Bellagio was certainly the best compared with some of our other hotel encounters in our USA trip). I assume this is because of the sheer numbers of customers that they deal with and the fact that sometimes these customers aren't in the best frame of mind / body...... There were certainly some entertaining folk in Vegas. The fountain show was spectacular and a must see for anyone. The casino floor big and we walked away with a little extra in our pocket (we're not big spenders or gamblers though). Overall after seeing some of the other casino hotels on the strip, I believe Bellagio was definitely the best! We had a fantastic time at a beautiful hotel."}
{"sentiment":1.5,"text":"Just got back from a short break in Venice where we stayed at the Kette Hotel, which is in the San Marco area. It was just faboulous, the staff were very helpful, the room had a double aspect view of the little canal. We could watch the Gondolas float past with the ocasional serenade, which was really romantic. The Hotel is friendly, quirky and in a lovely quiet position, and we thoroughly enjoyed it! We found that eating in the San Marco area was very expensive and usually not very good at all. There are some lovely restaurants along the Grand Canal, which are very reasonable and very good because I guess there is more competition. The best meal we had was at the Metropole Hotel( you may have to book) It was also one of the cheapest! It was pure luxury and the food was outstanding!"}
{"sentiment":1.5,"text":"Great hotel at the end of one of the metro stations. Friendly and helpful front desk staff. Hotel had great location to access by metro in 15 mins all major sites. Beware the bathroom is small and have no A/C, but it is clean, you have TV. In walking distance you can find nice restaurants and delicious pastries ECLAIRS!!!! All around great value for your money!!"}
{"sentiment":0.5,"text":"I stayed at the Holiday Villa a few years ago when I was a student on a wekk long holiday to London. We basicly got what we paid for with this hotel although this did include a continemtal breakfast every morning. The room that a friend and I stayed in was resonably nice, it had two comfy beds, a TV, an ensuite with a shower and a bath, a large wardrobe and chests of drawers and a tea service. The room could have been a little cleaner but I think the decor and dark colours of the room made it look a bit dingy. The staff were resonably helpful...although a lot of them didn't speak good English which was surprising considering this hotel is in London! The hotel is in a good location and is within a 10 minute walk from the Underground and and Ice Rink. The hotel seemed quiet at night even though there were a lot of guets staying. The breakfast room was extremely crowded every morning and I queued for at least 10mins every day just to pick up a couple of slices of toast. I would recommend this hotel to students and people who are on a tight budget. I would not reccomend this hotel to families with young children."}
{"sentiment":0.5,"text":"Hotel was generally OK - location was not the greatest. But Old Town Barcelona is not too far away by Metro. Some incidents: getting mugged on the Metro; wallet picked at a restaurant, laptop stolen in hotel room. But, if one is careful and keeps their eyes open, one can avoid these problems. The biz center rates were rather high. For me, the absolute WORST thing about the hotel was the bathroom shower curtain!! Impossible to have a decent shower, because the curtain would fly in and constantly press up against you - icky! The curtain is TOO LIGHT - needs more weight at the bottom to hold it down. Plus they should put in the new outward curving curtain rods to provide more shower space. Another issue was that the staff very calmly cleaned out my personal food items from the Mini-Fridge (wine and yougurt). However, \"Susanna\" from the Front Desk was absolutely THE BEST and replaced these items very cheerfully - exhibiting excellent customer empathy and service. Very professional of her, indeed. Susanna should be commended by the Hotel Management :-) !"}
{"sentiment":1.5,"text":"I was pleased with the hotel overall, a decent walk one of the main centres, but not too far - about 20 mins. Rooms are quite small in general so you should go for the biggest if you value space. Also, the rooms as a result don't come with a wardrobe which was a little odd, Also, we had to walk up some very precarious stairs to get to our room, so steep. But again maybe alot of places in Amsterdam are like that as I've not been before. We changed our room twice - first time because my girlfriend wanted a double bed instead of a twin (accused me of doing it on purpose, again), so we had to move, and then the next room stank of sewer, so we moved again. The staff were quite accommodating though in general, i don't usually like to make too much fuss, so my girlfriend sorted it out for us. Breakfast was abundant and staff nice. free tea and coffee downstairs. v. trendy hotel - there's a massive golden British bulldog statue when you go in which says it all. Overall 8 / 10"}
{"sentiment":1.5,"text":"This is as close to Notre Dame Cathedral as you can get without being in the bell tower... Right across the river and in the heart of the Latin Quarter. Our room was nice sized compared to others we've had in French hotels that are closer to large closets. Breakfast was typical Petit Dejeuner but very filling. Bathroom en suite was great and bed was comfortable. Most of our time was spent out of the room as it should be. Only complaint: we were there in July, height of tourist and students on break season. There is a very active musical scene on the banks of the Seine river, right outside the window of our 3rd floor room. Also the Bateaux Mouches, riverboats, run till early AM and the parties on board tend to overflow off the boat to the shore. My point is, that it was noisy till 5am, then the traffic started up at 6am. If you are there in the summer and are a light sleeper, I'd ask for a room not on the street. Other than that, I'd stay here again no problem."}
{"sentiment":-1.5,"text":"My family stayed this and it was awful, the rooms was disgusting the floors had holes under the carpet and when u stepped on it u sunk in spots, the floor u had to wear shoes the whole time it was filthy.. one sat night my husband walked to the end of the bottom floor and when he did these kids had the room door open and they was smoking marijuana, someone busted out a window on the street side when my sister was standing right there and didnt care we reported all this all all they could say was \"sorry\" they would let us get any of our money back so we could go somewhre else to stay with our children. about 2am someone came by the room and kicked our door . it was a awful place i will never return therer with my family..i normally dont complain like this but i feel that it should be known...."}
{"sentiment":2.5,"text":"I attended a small conference which was hosted at this hotel. I got picked up at the airport by the free hotel shuttle which arrived within 10 minutes after I called the front desk. The shuttle driver gave the passengers a detailed explanation of all the services offered at the hotel during our ride there. Was able to check into my room early by 9.30 am and they offered me to enjoy their wonderful breakfast right after my arrival. My guest room was clean, well equipped, spacious, with a separate living room, two flat screen TVs and a small kitchen. Every morning the current edition of US Today was hanging outside my door for me to enjoy. The hotel building surrounds a centrally located pool area that is accessible until midnight. Free pool towels are provided, and there are plenty of reclining chairs and umbrellas to relax. The only small downside is that parts of the pool area are always in the shade due to the hotel building around it. The best part about the hotel is the generous breakfast which includes - among other things - cooked-to-order omelettes, sausage, bacon, fried potatos, coffee and tea, various fruit juices, joghurts, fresh fruit, various breads, muffins, bagels, etc. Everything is \"all you can eat\". The other great thing is the nightly 2-hour \"happy hour\" at the rooftop bar during which they serve snacks and unlimited free beer, wine and well drinks to all hotel guest. This event happens EVERY night, and needless to say it keeps the bar pretty crowded and entertaining. There is not much to do in the immediate neighborhood of the hotel, so if you don't have a car you will feel kind of trapped. But the hotel provides free shuttle rides anywhere within a 3-mile radius of the hotel (not just to the airport), so this is a much-appreciated service. Right across the street there is a Carl's Jr. fast food restaurant which provides cheap, highly delicious and definitely unhealthy food. The hotel has a small business center with free internet access and free printing of boarding passes. In the guest rooms you can get internet access via wifi or ethernet, but this service is charged extra and it is pretty slow. This aspect of my stay was the only thing which was sort of disappointing. Overall I can highly recommend this hotel."}
{"sentiment":1.5,"text":"This was a great hotel for location, and value. We booked this on travelzoo and got a fantastic deal which included breakfast and a comfortable room. This hotel was renovated in the early 90s but looks as though it was just renovated yesterday!!"}
{"sentiment":1.5,"text":"This hotel has definitely a great location ! It is in a walking distance to the major sights of NYC. Rooms are small, but you have a clean and somehow comfortable stuff in it. There is a iron board, bathtub, radio with Ipod connection. In the first floor there is a bar, but nothing special. Breakfast is included but tends to be very crowded and you should be fast and lucky to get a seat. Both check in and check out were fast and easy. I would recommend this hotel if you are looking for a good location in NYC."}
{"sentiment":-1.5,"text":"Pimps, Prostitution and possible Drug Dealers! Stayed at this \"Resort\" for a week and needed to be moved 3 times during that week. Two rooms down, the police showed up three times in one day. Would have moved to another hotel in a heart beat but was with a large group of people. Shady people stay at this hotel because of the price. Rooms are dark, smell of smoke even if you have a non-smoking room. Wall plugs didn't work. Wouldn't walk on floors in bare feet. One computer that never worked the entire time that I was there, good thing I brought my own. Will never stay again under any conditions. Total renavation is needed on this so called \"Resort\"!"}
{"sentiment":0.5,"text":"Rooms were a great size were in rooms near the adventure dome and pool,we thought the buffet had improved since we stopped there 3 years ago,maybe the hotel needs a little re-fit but overall not bad for the price you pay,all i would say it took us 1 1/2 hrs to check inn,yes i know the hotel has alot of rooms but when you see check in desks untended when the queue is very long just think it could be improved..."}
{"sentiment":1.5,"text":"I think that is the big problem that one hotel of 4 stars doesn't have free internet at least in the lobby of the hotel. Nowadays you can find internet very easy and for free and this is no matter with this hotel. For the price of the room you must offer at list free wireless internet in the lobby of the hotel."}
{"sentiment":2.5,"text":"I booked this hotel from the UK for the 3 nights we were staying in Orlando. I had warned the family that it was likely to be a bit rough because it was so cheap, although TripAdvisor reviews were good. When we arrived we were very pleasantly surprised. The staff at Reception were very friendly and helpful and our Suite was large and comfortable. Sure, it wasn't plush and the view from the window was of a car park, but everything was spotless and well-maintained. There was free wireless throughout the hotel and 2 computers for guests' use, free of charge in the business centre. And breakfast was included! In many US hotels you will pay the cost of a room in this hotel on breakfast alone! My daughter loved helping herself from the buffet which was very well-stocked. Despite other reviewers' advice, personally I'd steer well clear of the Jimmy Dean sandwich! But cereal, breads, pastries, pancakes, yoghurts etc are all plentiful. They don't even mind if you take some bits away to eat later. There is no bar, which is a shame, but we stocked up on beer and wine at the 7/11 and they opened the bottle for us at Reception. The pool is good and clean and the hot tub is great for soaking away the aches and pains of pounding the parks. I was so impressed with what this hotel had to offer for the price that we booked to return for a couple of nights at the end of our trip. It would be extremely hard to find anywhere that matches it for value. The location is good too - easy access to everything. And the Fish Bones restaurant on the corner of Canada Avenue is pricey but excellent!"}
{"sentiment":2.5,"text":"My husband and I stayed at the Hudson in August for my second time, his first. We love the Hudson Hotel, it's beautiful, affordable, comfortable, and the staff is always very competent and friendly. We enjoyed wine and dessert in the amazing cafeteria one evening, and had drinks outside on the terrace another. In NYC, the Hudson is a great place to end your day and come \"home\" to."}
{"sentiment":1.5,"text":"The Nelligan is in a great location to explore Old Montreal and was in a charming old building. The interior design utilizing the old brick was quite striking to us. Our Superior King room was huge, well appointed, and the bathroom was more than adequate. Our only wish was that the room had an extra sitting chair, there was certainly space for one. The giant king bed was delightful to sleep in. The turndown service was as nice as any we've experienced anywhere - soft music and lights and delicious chocolates If only the rest of the service matched the evening turndown. More often the staff, while all friendly, just didn't seem to be very attentive. We were essentially on our own for breakfast - on the first morning no one greeted us (although there was staff around) and we had no idea where to sit, or what was included in the rate, or whether it was self service or not, though we finally figured it out. My wife was nearly run over by a housekeeper who literally was running a laundry cart through the hallway. The waitress at the rooftop bar (which was swarming with bees) forgot to place our food order. They forgot to bring our car up despite requesting a specific time in person with the front desk. Another time when returning near midnight on a Saturday of Labor Day weekend, there was no one to be found for 20 minutes to park our car. We expected better service for the well over $200 rate. Fortunately the comfort of the room and the location of the hotel mostly offset the occasional aggravation the staff gave us."}
{"sentiment":2.5,"text":"Casa Alta Vista was clean, the people were friendly, it was a decent, nice, inexpensive place to stay. We chose this place because of the wonderful reviews on Trip Advisor. It is located in a great place, central to the strip of restaurants and small (overpriced) shops. There is a nice bakery around the corner with sandwiches and inexpensive eats, great pizza. Not much to say about the hotel except that they are nice, clean, all you want in a little island hotel, and at a great price! We had a very positive experience with this place. Other things about Vieques - You must rent a car in Vieques - no other way to get around the island, really. Biobay is a MUST. We did Aquafrenzy Kayaks with Tim. We did the tour where we went to the mangroves and the private beach that you can only reach by kayak, and then to the biobay which was absolutely amazing. Beware there is a lot of muck in the mangroves, its an interesting experience totally worth the $75. I learned a lot. I could have passed on the harmonica playing and singing country songs that Tim did though. Tim is a little bit of a character, a self proclaimed hick from somewhere in middle America I should say, and has some racist comments here and there which were a bit offensive. I don't think he knew that he was being offensive, because he was nice otherwise, a little bit of a creepy vibe though (if you are females). We went to some awesome beaches, they had some people but it did not ruin the experience it just made us feel completely safe, none of this stuff about people rummaging through your car when you were on the sand, pickpocketing, etc. We were 3 girls - kind of wary about Vieques due to these reviews, but never once did we feel unsafe. Vieques was awesome."}
{"sentiment":0.5,"text":"This hotel is situated about 20-30mins away from the city centre by metro. Again one of those Italian hotels with tiny facilities, such as lifts. Tiny bathroom with bidet and shower. Bedroom is big enough to open up 2 big luggage. Wardrobes with hangers. No coffee/tea making facilities. No English channels available on TV programs. Walking distance to the Metro, about 20mins. This will not be my choice of accommodation if I were to return to Rome again but it's definitely decent and clean enough to stay in."}
{"sentiment":1.5,"text":"I booked through the internet and while checking in, I encounrtered some problems and was in the verge of erasing the hotel from my list. When I highlighted the problem, I was shocked to recieve a prompt response from the front office assistant manager- Mr Alvin. he was truely helpful and made my stay at the hotel more meaningful and comfortable. I was impressed with his hospitality and changed my mind about the hotel. As long as people like him are around to iron out guests problems, i am sure guests will keep coming back. I am planning to visit Singapore in April amd will surely pick this hotel again. I strongly recommend this hotel to visitors to Singapore. if you have problems get in touch with him and I bet you will have a wonderful stay there. Farah Buruhanudeen"}
{"sentiment":1.5,"text":"After reading the reviews on this hotel we were tempted to try and change our hotel 4 weeks before leaving -- glad we didn't! We had called the company we had our booking with in order to request a rennovated room but the hotel did not have a note of this. We were given our first room on the 4th floor and as soon as we opend the door the smell of smoke hit you (we had not requested a smoking room). It also had connecting doors which we had said we didn't want. We went back to request a change and asked for a higher room but were told that there were none available and were given another room on the 4th floor. Again it had connecting doors, so off we went downstairs again with our cases and were given a room on the 16th floor (1606). It was a lot smaller and had single beds instead of doubles but we hadn't gone to New York to sit in the room. It was clean and even though the ceiling of the bathroom and the bath had peeling paint it was clean. The pealing paint wasn't too much of a big deal, none of it fell on you in the shower of came off when you were soaking your tired feet in the bath. The view was really good and looked over Macy's with the Empire State Building behind it. . During these changes the staff could not have been more helpful. The rooms had maid service every day and the bathroom was always cleaned. The only complaint about this was that the room wasn't hoovered at all in the 4 nights we were there and didn't look like it had been hoovered before we got there. Also we used the Hotel Services desk to book tickets for our bus tour and our boat tour as well as to get some addresses -- they were extremely helpful and patient. They gave us the receipts which we just handed over to the operators. The location is amazing and I don't think it could have been better for anyone looking to be close to everything. You walk out of the front door of the hotel and have Madison Square Garden in front of you, turn to the right and walk for 10 minutes and come to Times Square. We would definately stay there again."}
{"sentiment":2.5,"text":"I had read mixed reviews and was really surprised at how nice it was. We all really enjoyed staying here - clean, tidy, modern, helpful staff and especially we loved the roof terrace in the evenings. The only drawback it is a little way from the city centre but we used buses which are pretty regular. There is also a lack of good restaurants in the immediate area."}
{"sentiment":2.5,"text":"We really enjoyed our stay here. The rooms were very nice, the breakfast was terrific and the service was great. Prefect location in a very pretty part of the city, away from the crowds. A great hotel!"}
{"sentiment":2.5,"text":"Try the restaurant; surprisingly good food it's charming and the daily menu's are great value for money."}
{"sentiment":1.5,"text":"My stay at the Signature Hotel was quite enjoyable. The rooms are great! New, sleek, and modern. Comfortable bed & pillows, flat screen TV, large bathroom that had a giant shower stall (so big you could have a party in it), a big jacuzzi bath (that unfortunately I didn't get to use) and a private room off of the bathroom for the bowl (this came in handy my only complaint was the lack of a fan! ) There is also a nice kitchenette with modern appliances. The Signature has a small lobby with only three staffed stations, so there is usually a line for check in and check out. Because it is a gated property and kind off out of the way there is never a cab waiting. On average you had to wait 5 minutes for a cab to arrive. The Signature charges you a $15 a day mandatory fee. With this you get free WiFi (didn't use), use of the gym (small but nice, didn't use) and two waters in the room fridge. Off of the lobby is a Starbucks, a small lounge (this is nice but note it closes at 1AM) and then the pool (small but very private and peaceful) The staff at the Signature was very friendly and helpful. Housekeeping is still working out the kinks. I didn't have a Do Not Disturb sign for the door. Two days housekeeping showed up at about 8:30 AM which was a few hours after I went to bed so that was a hassle. They ring a doorbell thats loud enough to wake the dead before they enter your suite. Bad idea!! One day housekeeping never showed up so I had to call and request my room be made. You get full use of the MGM facilities as a guest of the Signature. The Signature does not have its own casino. To get to the MGM you have to walk down a extremely long hallway, fortunatley there are three separate people movers to help get you there. Then you enter the MGM at the far end where the monorail and arena is located so you have another long walk to get to the MGM casino. Then the MGM casino is very long and narrow and the Sportsbook is located at the far end. Let me put things in perspective. From my room at the Signature it took a good 20 -25 minutes to get to the Sportsbook at the MGM travelling at a brisk pace, a speedwalk. Total distance travelled was about a mile, if not more. Let me tell you, this didn't make it easy to run down to the book and put in a half time play! One night I was coming home alone at around 3AM and I had to do the long walk down the hallway which was very secluded and isolated. It didn't bother me that much but I think some people could find it a bit unnerving. It would be an easy place to get rolled. All in all I liked the Signature. I definately recommend it and I plan on staying there again. It is a quiet, peaceful place in the middle of all the madness of Vegas."}
{"sentiment":-0.5,"text":"Had I been left to book my own room for this trip, rather than an office assistant this never would've happened. Lesson learned. Rooms are dated, bathrooms are tight and hot water in this hotel flucuates from cold to tepid. Told front desk about water, very nice man asked \"How long did you let it run? / \"15 minutes.\" / \"You need to let it run for twenty... (all with a smile... and he was serious.). Everytime I washed my face I hit my head on the shelf above the extremely small sink. Toilet, small. The room was loud and echoy. You could easily hear people talking in the adjacent rooms. Close to a subway you can hear at odd times. Room is dingy. Front desk guys are really nice... But because you're nice does not mean I sleep better at night. Anyways, I hate complaining. It's a drag, but I don't want you to learn the hard way."}
{"sentiment":2.5,"text":"Well....what can i say? Best hotel ever....best employees ever. Best staff ever... Best beach ever, best food ever... I just dont understand how some people dislike this hotel...its looks like a palace and you are treated like the kind.... The staff just dont stop triyng to please you.The drinks were always fast..even in the beach , the maximum time waiting for a drink was 5 minutes...and believe me it was what the staff needed to get from te beach to bar. Food: 6 restaurants...2 buffets...the buffet was always diferent.. The breakfast was the best....enormous amount of choice.... The beach: i had already knew that the beach in riviera maya had some \"whales\" because of the 2005 hurricane... yeah...it seems that spoils a litle beauty to the beach, but even so the beach is ASWOME...i had never seen such blue water in my life...and i have been in Brazil. I went for jet ski and i was amazed by the blue water under my jet ski....i Recommend a jet ski trip..... In the beach it had always a nautic sports crew to assist you on what you wanted to do . Also you have a hotel fotographer..(sorry about my english) My arrival: I went on my honey moon ... on arrival we had a welcome free drinks...they were good. Then we had a 3 floor room with a awsome view to the hotel and sea... And the we had a fruit basket welcome. The room was enormous and had a jacuzzi tub...just perfect... The pool: Best pool ever....you have always chair in the pool...ALWAYS...The pool bar was great...the staff too....the entertainment crew was great also.... Night: Well...after dinner we had always a small show on the \"praa\" and the at 21:45 it started the principal show in the \"liric room\" ,After that there wasnt more too do.... Thing that was the only thing i didnt like to much.... But dont understand me wrong...the shows were good.... but in the end the only thing to do was going to your room.... for luck i was always tired so i needed always to go to sleep.. But if you didnt want to go to sleep they had a Sports Bar open 24 h serving drinks and a fridge with hot dogs, cheese burgers etc , pool table, Pc with internet.... The hotel also had some shops...i recomend the gift shop because it was no expensive and had some great things. What more can i say?? Outside the hotel we had some tour trips that were the best of the best...Xcaret ; Xel-ha ; Chichen Itza; Tullum. I recommend it all....in fact i recommend MEXICO....its on of the paradises on Earth.... Great Hotel, great Honeymoon."}
{"sentiment":-1.5,"text":"This is my 3rd time staying at this hotel in less than a year. I only stayed here that many times because they keep sending me promo flyers in the mail for cheap rates that I just can't pass up. Overall the hotel is a nice building and nicely furnished but the staff are all pretty snobby or just plain rude. Make you wonder where they get off acting like that when they're the ones who are working in the dead end job of fetching me a bottle of water while I'm at the pool or making my overpriced eggs. I always try to treat people with respect but some of these people just get on my nerves. I have noticed the service is night and day from when I've stayed in the Tower Suites, which is the only AAA 5 star portion of the hotel. The regular side where majority of the people stay is only 4 stars by AAA which means it is in the same category of service and quality of Treasure Island or Luxor. Alot of people assume the entire hotel is 5 star and reason that is the justification of paying the Wynns outrageous rates. If you ever had to choose, I would always, always, choose to stay at Bellagio which has a much better location, extremely better hotel grounds, casino area, as well as restaurant. The Wynns stupid waterfall show is a joke as well as a waste of precious drinking time if you end up trying to watch all 4 shows. The Wynn does have some nice aspects such as extremely well appointed rooms but with wafer thin walls. Parasol Down is also one of my all time favorite bars in Vegas to relax at. Overall I wouldn't pay the sticker price to stay at this hotel but if you get a promo-rate, go for it. Also, you may enjoy staying here if you are a chain smoking Oriental gambler, as it seems that is what this entire hotel is designed to appeal to. From the coloring of and naming of their points card (Wynn Red Card) to the naming of their restaurants such as Red 8, or Wing Lei that means something like lucky or succesful in Mandarin. Also, they serve a full dim sum breakfast to your room and they have 5 various asian channel such as Japanese, Korean, and 2 or 3 Chinese stations. Can't wait till City Center opens, hope that'll finally put Wynn in its place at 3 to 4 stars at best."}
{"sentiment":2.5,"text":"We have just returned from 5 days staying at this wonderful hotel. The personal service provided by Matteo (the Owner) and his team was second to none. They made dinner reservations for us and ensured we were able to obtain tickets to the Ennio Morricone concert in St Marks Square. The hotel itself is small and exquisite we stayed in Room number 8 which had the most fantastic view over the Grand Canal, the furnishings and decor totally fitting for the room, the bathroom was compact however the hydro massage shower was great. Matteo the owner personally cooks breakfast to order each morning and the eggs are from his grandmother's farm, his pancakes were incredible. Nothing was too much trouble for any of the staff and we will certainly return and occupy the same room if possible"}
{"sentiment":2.5,"text":"Everthing about this place was great. We had the double superior and it was very nice. The service is excellent and very personalized. The hotel is in a great location. The rooms and every part of the hotel were very clean!"}
{"sentiment":2.5,"text":"So, me ( living by SF) and my parents from Europe ( first time in the us... ) we went to Dolphin motel for 2 nights. Basic, super clean, small rooms motel. Great breakfast, u feel very confident in this small object. Amazing place by the bay. Very nice view, quiet, cannot get more. It is fabolous place to stay - specially for that price. Close to the old town and downtown. Extra thing customer should say about - accros the street u have a bar in some hotel which is open till 1.30 and is fun kind of creazy place where u can meet some interesting people and have few drinks before u will go to sleep in quiet and comfy motel, it is important specially for me. I am 28 and was looking for a bit of fun before I will go to bed around midnight. And number 1 - the most important: SERVICE. The owner should be famous at least for being helpfull and friendly - his name is Holly. I talk to him for a while. He help us with everything : directions, everywhere, room service, even gave me a ride me to the starbucks when I asked for coffee!!!!!! Amazing guy - I think was a marines before. Anyway in LA I figured out that I left my cellcharger in the room, so he called me about it and send very fast to my SF house - just great. I mean beeing in about 10 motels on my California trip and definetely this place have some extra care for u guys just in case. Fully recomended - Holly u r the man ! keep going like that - ur place is famous for the right reasons"}
{"sentiment":-1.5,"text":"My family and I had a painful and traumatic experience during our last stay at Hotel Castille last August. A thief entered our room, broke the zipper of our luggages which were locked and stole all of our precious belongings. Amazingly, the robbery happened in the middle of the afternoon and the concierge even saw the man leaving the hotel with the loot!!! My husband and I together with our 2 small children were staying in a suite at Hotel Castille for 5 nights in August 2010. Our room was at the old wing and there were only 4 rooms (including ours) on that floor. The robbery happened on our last day staying at the Hotel. As usual, before we left the room we made sure that our things save for the children's toys and some clothes were packed in our luggages and locked. We made sure that we took extra steps to be prudent as the Hotel had hired temporary cleaners given that it was the summer holidays. In addition, there was also on-going renovation at the Hotel. Hence, we thought that it was best for us to be cautious with our belongings. We were told that after we left the room, a man had approached the hotel cleaner and told her that his family was staying in Room 454 which was in fact our room!! He said that his children were allergic to the products in the room and he instructed the cleaner to open the windows and put fresh towels in our room. When we left the room that afternoon, the room was already cleaned and fresh towels were already placed in the bathroom. When I came back with my son to the room, the whole place was ransacked..the bags were opened and the things were all over the floor. The windows were wide opened and there were fresh towels placed on the bed which clearly indicated that the cleaner must have been in the room prior to the robbery. There were no signs of break-ins so what actually really happened ie whether the thief had immediately entered the room after the cleaner entered our room was not made clear to us. According to the hotel, the keycard to enter the room uses a code which is secure and protected and cannot be duplicated!! We waited for about 2 hours for the police to come and we were then told to go to the police station to make a police report. The hotel said that they will compensate us for our taxi fare but that didn't happened. We were stuck at the police station in a scary part of Paris for more than 4 hours and by the time we got back to the hotel it was close to midnight. Our 2 young children aged 6 and 2 were exhausted and of course traumatized by the whole incident. The next morning as we were checking out, my husband realized that he had left his shoe in room 454 (we had by then moved to a new room). I contacted the front office and requested if someone could send his shoe over. However, I was told by the guy at the front office that someone had checked in to the room last night and the cleaner did not find anything there. We later found out that the guys had blatantly lied to us and my husband went up to the room and found that the room was left in the same condition as we had left them. Notwithstanding, the poor experience we had stayed at the Hotel we were asked to pay for the 5 nights without any consideration for a discount or compensation from the Management. Since the incident happened, I have written to Starhotel's (owner) President, their customercare, GM of the Hotel and the Marketing Director. Other than the emails from the Marketing Director requesting for the name of the police officer and copy of the police report, there was no response from Castille or Starhotel. I find the kind of service or in this case the lack of it from a 4star Hotel like Castille utterly dissapointing!! Mrs Razman"}
{"sentiment":2.5,"text":"This really is a little gem of a hotel. Everything is perfect, from the lovely welcome to every detail in the hotle. The staff, every one of them, go out of their way to ensure you have a good time, they are always on hand to recommend a restaurant (all of which were perfect and within walking distance), poor a glass of wine, or in hubby's case a whisky, ask about your day and even give a weather report for the next day with turn down - oh yes and umbrella's are provided if it looks like rain. Breakfast is a joy, with every taste catered for - and all yummy. Rooms are perfectly furnished, ours was small but it didn't matter and there is no tea and coffee in the rooms either, and again it didn't matter - both those things usually would, but the hotel is so great, you don't even really notice. Location is great as well, very close to George V metro and great for walking places..........I can't sing the praises of this hotel enough, just go and see for yourself, you will not be disappointed."}
{"sentiment":0.5,"text":"Maids carts are spread all over the hallways. Not worth the expensive price you pay!"}
{"sentiment":0.5,"text":"We selected this hotel based on its location. You can walk to Universal in about 15-20 minutes from the hotel. We found our room to be very noisy with lots of noise in the hallways coming into the room. The room was a bit dated and was gloomy and not well illuminated. The free breakfast was pretty poor compared to what you get in a Hampton Inn. My biggest gripe was the noise and I probably would not stay in this hotel again."}
{"sentiment":1.5,"text":"Based on previous reviews we were dreading this hotel which we'd been given as part of a citybreak present so couldn't change it but we needn't have worried.Hotel was clean,smart and our room didn't smell of sewage at all-in fact none of the hotel smelled bad. Location was great and staff were really friendly. Breakfast was great too - smoked salmon,the lot. Please give this hotel a chance - it's well worth it."}
{"sentiment":0.5,"text":"I cent cent m sorry but I cannot recommend this hotel. The free internet was not available in our room. We informed the staff in the lobby but they could not help us. We ask them kindly to solve the problem but nothing happened. The next morning we kindly ask them again to do something to get the internet up running again. When we returned the following evening we still not got any internet and we contacted the staff in the lobby again but the guy in the lobby was very unfriendly and told us we could sit in an office next to the lobby or use the WI-FI in the lobby and that was it. We called Hotel.com and informed them about our problem. They could not help us and told us that it was not their responsibility if the hotel not could give us what we had paid for. But Hotel.com called the hotel and informed them that we have problems with the internet. After that conversation with Hotel.com the hotel try to fix the internet but they could not fix it and told us that it was now late Friday evening and a technician first could be called after the weekend."}
{"sentiment":2.5,"text":"The 2 bedroom condos have everything you need. We stayed for the Christmas week and loved it. A grocery store is just down the street along with the outlet mall. The iride trolley system is amazing and it took about 15 mins from our door to Seaworld. The complex is clean, pools are huge and the kiddie pools are great. Would recommend. Really had no complaints."}
{"sentiment":2.5,"text":"My husband and I, reeling from the $500 cost of a two-night stay in a popular chain hotel in Portland, made it a point to search for a less expensive option in Seattle. We're both glad we did. The Moore Hotel was comfortable, quiet, and clean. We even had views of the Seattle Harbor from our seventh-floor room! And it cost us only $100 a night, including tax!! It was a fabulous deal. (The only drawback that we saw is that the room wasn't air-conditioned. But we were comfortable and cool regardless.)"}
{"sentiment":2.5,"text":"Great place, super location, every thing you could need for a great holiday.Since a new general manager ( Wendy) as been appointed the Galleon as seen a big improvement in standards, staff seem more motivated and a happier crew. Super swimming pool and sauna and fitness centre, and its situation right on the boardwalk over looking the marina, easy walks along the boardwalk take you to soom great places to eat. Watch the fishing boats come in and unload their catch, try out a jet ski or go on a sunset cruise all from the Galleon Resort. You are within easy walking distance from Mallory Square and Duval Street. My wife and I enjoyed every minute of our two weeks, we will certainly go again."}
{"sentiment":1.5,"text":"This was my first visit to the Signature which I selected based on reviews here at TripAdvisor. I must say that I was not disappointed, it is great to find such a nice hotel in Vegas where you do not need to fight through the gambling floor to get to your room. We had a high floor and the views were truly spectacular and with the balcony and small kitchen the self made breakfasts we had became a real highlight of our stay. I was pleasantly surprised that despite the high floor the lifts always seemed to be quick and easy to use, not always the case with big hotels. The staff were friendly and the efficient valet parking could almost convince me of a service that normally I am no fan of. The only real downside were the hidden costs and charging an expensive daily resort fee which seemed to have no basis in extra services or product can only be seen as a bit of a rip off, if the hotels in Vegas want to charge more for the stay then be clear about it up front do not simply add an non-agreed extra cost so that the headline room cost appears lower. This seems to be a scam amongst most of the hotel groups in Vegas at the moment and I for one think it should stop."}
{"sentiment":-1.5,"text":"The person checking us in was nice, BUT THE ROOM HAD COCKROACHES!!!!! and it smelled musty. We did not stay. We check out immediately. The internet pictures are very misleading because the pictures look really nice, but as soon as you pull up to the building, you can see it does not look as nice as the internet pictures."}
{"sentiment":1.5,"text":"We selected the Vagabond Inn on the basis of previous reviews and found the positive reports to be very true. We stayed overnight before catching a Saturday morning cruise. Kazi, the owner, makes available a free shuttle (we tipped) to take you to the docks. He also was very helpful in allowing us to use his house computer. Our room was spacious, quiet and clean. Morning coffee & doughnuts were available. The value was excellent."}
{"sentiment":1.5,"text":"This is the third time we've stayed at the Floridays all times a combination of business and pleasure. For a family, you can't fault the value and convenience. As others have commented, the approximation to Publix, outlets, walgreens and I-Ride buses is hard to beat. When we first stayed at Floridays it was brand new. Since then, things are showing wear as you would expect and although we obviously like to resort having been there three times, there are some improvements that could be made. Here are my pro's and con's. PRO - location, location - great out of the fray of Disney yet easy to get everywhere. A car is a must though unless you are going to rely on shuttles and buses. - pool(s) and facilities are very nice. Great for kids (our 4 year old LOVES their pool) a sandy area for play with buckets and shovels, hot tub, stocked towels, etc. - rooms allow for either 2 or 3 bedroom, perfect for families - allows everyone to have their own space - grounds are well kept and clean - marketplace on site for quick items like coffee, cereal or sunscreen - friendly and helpful guest services, everyone tries to be as accommodating as possible - full kitchen is awesome for those that want to save a little money or just eat more healthfully. We got foods for breakfast and lunch right around the corner at the Publix and then ate dinners out. Carry out dinners are also nice shared on the room balcony. - laundry is a very nice extra that is so helpful. You can pack less and come home without a lot of work to do. I did notice however, this trip that the machine in our room was not spinning well and the clothes were very wet after a full cycle. An equipment refresh is probably needed after so many years of hard use. CONS - housekeeping! It's not just a fluke, we've had poor housecleaning services every trip. You wouldn't think this would be that big of a deal, but when you come back from a day at the parks at 3:30 and the room has not been touched it is annoying. At these condo's you can expect towels to be refreshed, trash to be removed and beds to be made only. We expected that part, but hoped for more timely service - noise - again, not a lot they can do about this, but I was awakened at 3am by the snoring coming from the room adjacent to ours! I almost couldn't believe it! Walls are thin and outside hallway noises are amplified by the breezeway design. Unfortunately, I've experienced this at many a hotel, not just Floridays. All told, a great value, wonderful for families and a pleasant and convenient stay."}
{"sentiment":0.5,"text":"Hotel is reasonable, but is doesn't measure up to the hype. Rooms are average sized, beds were a little squeaky, bathrooms small - in other words an average 4-star. The hotel foyer was spectacular, bit no bars or restaurants in it. The animal reserve was exciting on first viewing, but pretty dull from then on - if you want animals like this go to Africa, not Orlando. As for The Disney parks, get ready To spend most of your time standing in a queue. They are great theme parks, but queuing is central to the experience."}
{"sentiment":2.5,"text":"We just returned from a trip to New York and Washington DC, and were very happy with our stay at the La Quinta Manhattan. We drove, and were able to unload all our luggage right in front of the hotel. Parking was close by. We were pleasantly surprised by the size of our room. It was a larger room with 2 double beds. There was a safe in the closet. The breakfast area was small, but we always found a place to sit, and although there wasn't a large variety, the food was well stocked and filling. The staff was very helpful and friendly. We would definitely stay here again!"}
{"sentiment":2.5,"text":"Stayed here for two nights on the tail end of a 3-city vacation. Conveniently located on International Drive, just across from SeaWorld. Short drive north to convention center, various restaurants, Wet N Wild and premium outlet shopping. Short drive south to another huge premium outlet mall on Vineland. Was too tired to do SeaWorld, so we did outlet shopping. I understand that Disney WOrld and Universal Studios are also a short distance away. Hotel itself was very clean and nicely furnished. Staff very friendly. Breakfast was so-so: no breakfast meats and egg patty (?) on the day I was there. Good selection of breads, cereal and a waffle station. Loved the convenience of self-service laundry (coin-operated). Fairly secure property. Pool was nice. CVS pharmacy and TGI Friday's within short walking distance (TGIFriday is also the source of room service food). KFC and Wendy's across the highway. Would definitely stay here again."}
{"sentiment":-0.5,"text":"When we arrived I found that the hotel was in a perfect location for our purposes. Real close to Old Town and near enough restaurants that we could do some walking. Also located close to I-4 or side roads for easy access to the theme parks. (within 10-15 minutes in light to medium traffic) Appearance of common area: Outside is nicely landscaped and building looked well-kept. Only 1 entrance in/out (good for security). Lobby was clean and open. Pool/Hot Tub was very nice, clean and handy pool towels. All rooms had exterior entrances on 2 floors only. All very near the pool area. Staff: Half very helpful & friendly and the other not the best. Excellent security staff. Room: We stayed in a room on the back side of the first building on the first floor. At first the room looked like rooms in most economy priced hotels. It included two full sized beds (not queen), table top TV, a tiny mircowave, and a very small fridge. Both located in the bathroom wash area located outside the toilet/shower room. There was 1 cabinet to put food. There was also a table and 2 chairs, but NO OUTLETS near enough to plug in a computer or other device. Cleanliness of room: The carpet was very disgusting. If you weren't wearing socks you could feel the grime on the bottom of your feet. If you wore socks, they got very dirty (we always wore our shoes). They vacuumed daily, but doesn't look as if they were ever cleaned. The bathroom was clean and mildew free, but no fan for venting. Comfort: Full sized beds were small (bigger would have crowded the room). The mattresses felt well-worn and the pillows were flat. Chairs were covered in a plastic-type material (that I'm almost sure were never wiped down), and uncomfortable to sit in for any length of time. Housekeeping: We were the first room from the service room, so the first to get the door knocked on to be cleaned (finally found magnetic privacy note three days in). We received daily towels, beds made, counters wiped down, trash dumped and a vacuuming. Pretty normal. There was a day or two where we received no service. I was surprised that the cleaning staff left a tip envelope for doing what I was paying the hotel for. Misc: Room near service area. The staff was not so quiet outside our room at 7am. They also had golf carts and wheeled carts pushed by our rooms earlier than that. Made it hard to get that last hour or so of much needed rest. Food court is overpriced. Breakfast buffet was ample (fruit, bagels, eggs, bacon, tomatoes, potatoes, sausage). Game room had some good games, but the \"prizes\" were a complete waste. Driving down 192 east of here, I'm not sure if you can find a much better hotel. Most looked similar outside, don't know what was inside. This was definitely a second class area compared to the overpriced hotels on I Drive. I don't know where the happy medium is?? I paid half the price of normal rates in a great on-line deal. There is NO WAY I would ever stay here at regular rates (avg. $80/$90 night). The condition of the most important parts of the room were too disgusting or uncomfortable (and I don't even have that high of standards). If I paid full price, I would rather stay around the corner at Tropical Palms for the same price for a private cottage."}
{"sentiment":-1.5,"text":"I originally booked for Wed-Sat, but added Tuesday at a later date. When I arrived Tuesday at midnight they did not have my reservation and their computers were down (I found out later they added the extra day to the end of hte trip, not the beginning). They did recommend another hotel. I went to the hotel again the next day to cancel (I did not want to move the 3 kids) I was told I need to talk to the manager to have the 48 hour cancellation waived. He was not coming in until noon. I did call later in hte morning and was able to cancel without penalty. A lot of construction was going on. The pool was being filled. According to other guests they were allowed to use Hooters pool."}
{"sentiment":2.5,"text":"Clean, roomy, well-appointed, convenient to a tourist's desires-- friendly staff--and great value. Can hop right on Cable car, plenty of great places to eat very close- and a Walgreens just down the street. You won't be disappointed."}
{"sentiment":2.5,"text":"Check the internet for specials throughout the year. The rooms have been great every year. The beds very comfortable and clean. The front desk is very accomodating. The housekeeping staff was very friendly. Great location for the loop and theatre district."}
{"sentiment":1.5,"text":"The Hotel was well situated at the top of Orchard road, a busy shopping street near the heart of the city. My family and I met with a greeting from a member of staff who swiftly relieved us of our luggage. The hotel had a beautiful reception area and whilst the reception staff were very helpful the check-in desk was one of the slowest I have ever observed. My family and I waited in queue for some time and for anyone suffering jetlag any wait becomes a considerable one. We were greeted warmly at the front desk only to be told that the rooms we had booked were not ready but we were able to leave our cases with the hotel whilst we explored the city for the next few hours. Returning to the hotel at about two in the afternoon we found that only one of the two rooms we had booked had been made available. It was not until 7pm that the second room was ready. The second room however lacked the extra bed we had requested for the extra family member and it was another few hours before a third bed could be supplied. Despite the disorganization with getting the rooms, I must confess that the standard of the rooms was generally excellent. The linen was clean and the room was stylishly furnished. They were well stocked with bath robes, slippers and bathroom toiletries. On the whole the accommodation was extremely comfortable. The only aspect to the rooms make up that I can reflect upon with less than praise was that one of the glasses left in the bathroom was dirty with an obvious orange residue. Perhaps this was overlooked in the hurry of getting the room finally ready. The Orchard Hotel has an indoor swimming pool and gym for its guests. The pool facilities even included a mini waterslide which the kids enjoyed enormously. Overall the Orchard Hotel is certainly agreeable. From arrival to departure it is a stylish and classy resort with an air of cosmopolitan charm. Though tailored more to the average business traveler, anyone heading to Singapore and seeking accommodation ought to consider a stay at the orchard hotel."}
{"sentiment":-0.5,"text":"Myself ,husband and another couple who are good friends where visiting from England and stayed at the Marriott Toronto Downtown Eaton Centre Hotel for one night on the 26th August 2006. We where all visiting family in nearby Onatrio but wanted to enyoy a night out in Toronto,our children stayed with family whilst we looked forward to having some time to pamper ourselfs.This hotel was chosen because it supposedly has a good reputation and it was in a prime location.We paid $540 for two rooms for the night , this was to include the romantic package of sparkling wine and chocolate dipped strawberries and breakfast. WHERE SHALL I BEGIN? ARRIVAL When we arrived at the front of the hotel for valet parking one of the hotel staff approached our vehcile and started speaking strangely to our friend who was driving (he is Afro caribean) our friend baffled ;explained he didn't understand what was being said and the staff member said in a jokey way I am speaking African to you,we where clearly offended and shocked by his presumptious,unprofessional manner ,my friend stated that although he was black he was not African and spoke English.Our experience with the staff didn't get any better from here BOOKING IN & ROOMS The rooms where prebooked but when we arrived we had to hang around the corridor for over half an hour because there had been some mix up with the reservation, it was very embarrassing and a waste of prescious time.Whilst waiting I asked the consierge where the washrooms where and he was very unhelpful and quite rude.When things where eventually sorted out and we where booked into our allocated rooms they where freezing,although there was a thermostate you could only turn on the air con ,we asked for it to be checked and the maintance man basically said there was nothing that could be done, along with that the view from window was awful.After complaining we where moved to other rooms which where just as cold but we decided it was a waste of time saying anything as it was obvious that the main central heating system was turned off until winter also the view was slightly better and we just wanted to make the most of the experience without constantly complaining, What i can say about the room is that they where very clean and the bed was super comfy thats where it ends.We all expected more for what we had paid for as it was very chinzy, basic and formal, nothing special.We decided that obviously we had paid for the location and thats it really.If you like shopping its ideal because its attached to a giant mall in the centre of Toronto.Unfortunatly we didn't have much time to shop or look around as the whole booking in/changing rooms scenario took most of our valubale time up. Around the hotel is very grand and glamourous but it was spoiled by numerous cigerate dimps and empty drink cans thrown on corridors and out side the lift (they where until the next day when we booked out) The nightlife in Toronto was great and we enjoyed it immensly,the following morning we had breakfast in bed which was not that great so quite a bit was wasted. THE ICE LADY Before booking out at 12 noon we wanted to enjoy a relaxing time in the health spa/sauna which opened at 6am.We went down at 10am and the woman on reception was so unproffessional its unbelieveable,she was busy small talking on the phone with a friend and had no intention of finishing her conversation, she gave us no instructions on what to do and basically ignored us.After standing around looking puzzeled we decided to enter the changing rooms,my friend went back out to ask for towels and was met by an icy glare she might of well as put up a DO NOT DISTURB sign on the desk ,there was no acknowlegment of any kind other than the body language of distane.We got ready to go into the sauna and it was cold,I went out to ask why it wasn't hot and was told I had to operate it myself when i ask how, i was spoken to like an idiot.As I have already stated we didn't want anything to spoil our time spent there so we refused to cause a scene,i went back in and after a few attempts we managed to get the sauna started, it was obvious it would take some time to heat up so we went to sit in the hot tub to wait- this was out of order and also the pool stairs could not be accessed.Whilst we discussed the disatisfaction of the facilities with other unhappy guests the woman on reception decided to butt in as she had now finished talking on the phone and wanted to get cheeky.When i asked why the sauna was not switched on from 6am as stated she said the hotel needed to save electicity-at that point i told her we had paid enough money to stay in the hotel and also that she had really bad manners and was obviously not suited to the job as she was not interested in the guests. SUMMARY Our run ins with staff ended there and we never bothered complaining it just made us think we would not recommend this hotel to anyone-especially someone looking for a romantic break. The Hotel needs to do some serious retraining on customer service for most of the staff we encountered and also update some of the facilities ie TVs , decor in rooms, Sauna/spa facilities There was one member of staff on reception who was very nice and helpful her name was 'AMA 'and she was happy to help and was the only one who made us feel welcome.THANKS AMA"}
{"sentiment":0.5,"text":"It's a pity that this hotel can not get it right! We stayed in a double DELUXE room where the carpets were stained & dirty that we would not walk barefoot! This is meant to be a 5 star hotel... They are lucky they have location & an excellent restaurant."}
{"sentiment":2.5,"text":"this hotel is in the most amazing location. we were lucky enough to have a room on the top floor with a large balcony.we could almost reach out and touch the arche de triomphe.it is in the pefect place for sight seeing. the rooms are small but perfectly formed, with beautiful bathrooms and huge showers. We had breakfast served on the balcony each morning by the breath taking view. this truelyis a wonderful hotel, the only down side is that it is very expensive."}
{"sentiment":0.5,"text":"Good hotel for business but lacks the charm of many other hotels. Also, the staff is not very friendly. The concierge recommended a restaurant that was the worst meal we had in Italy."}
{"sentiment":2.5,"text":"On our trip to the USA we stayed at the Grosvenor suites hotel in San Francisco for 7 nights The staff were great couldnt do enough for you, recomended places to eat,room was cleand every day and if you are like me smoke there is a smoking erea on the ground floor the cable car stop is close to the hotel,if you know what San Francisco is like this is a good thing and the best way to get to the airport from the hotel is to book a airport shuttle at around $12 each ai worth it i would recommend this hotel"}
{"sentiment":-0.5,"text":"We also read the reveiws of this hotel before leaving. We must have been given the worst room in the hotel. There was mold around the A/C vent and in the bathtub. The paint was peeling in the bathroom. the sink was cracked, and the bedspread was stain. Too top it off, on several occassions we came back to the hotel to find our room was not cleaned well at all (bathroom was untoched). Maui was great, but there are other hotels to choose from (even budget hotels)."}
{"sentiment":2.5,"text":"Great Recent hotel in a quiet side street near the main attractions of Berlin Center. Big and comfortable Apartment style rooms with small kitchen. Nice fresh contemporary decor. Excellent swimming pool and nicely equipped gym with sauna. Covered parking lot, too. Grocery Stores, wine shop and bakery nearby."}
{"sentiment":2.5,"text":"I really enjoyed my stay. The room was very nice and the breakfast was a great bonus. The bed was larger than my front lawn at home. Staff was very professional, helpful, and welcoming. We found lots of great places nearby for sunset cocktails and dinner. The shuttles were time-saving and convenient. Great budget value, I would book again."}
{"sentiment":1.5,"text":"I was treated well here. Good low price and accomodations. The hostel is basic as there is a small looby and kitchen. The rooms are basic bunk beds and a general shower area which could have been cleaner if givien proper attention by the staff. The nice thing for me was in the room were folks from France, Sweden, Columbia all which were happy go lucky and freindly. The rooms had lockers to hold a small suitcase but do bring your own lock. The location is a good one near Central Park and really quite quiet neighborhood. I wouldn't hesitate to go back there for a short stay in the future. Absolutely good room rates and friendly staff"}
{"sentiment":1.5,"text":"Loew's is convenient to all the major attractions.Our room was large and comfortable.Valet, bell service and front desk attentive and efficient. Would gladly stay there again."}
{"sentiment":1.5,"text":"This was a lovely hotel just blocks from the aquarium and the rest of the Inner Harbor. The valet parking option is quite expensive but if you valet, you're good until 5pm the day you check-out--perfect if you're catching a museum or an afternoon game before you leave town."}
{"sentiment":0.5,"text":"Electrical cords hanging out of the walls! HUGE FIRE TRAP here! they did not even want to fix it! we demanded a new room, and got it in the end... Average airport hotel. A bit expencive comapred to the standard."}
{"sentiment":2.5,"text":"We stayed at this hotel for a business seminar. The hotel was picked out by our corporate office of Rooter-Man in N. Billerica, MA. This hotel is very convenient (a short 4 min walk) to the (T), the public transportation system in Boston. The staff was very accommodating to the guests. The breakfast each morning was outstanding. The pool and hot tub were both, very nice and relaxing after a long day. When I return to Boston I would definitely return to this hotel."}
{"sentiment":2.5,"text":"We stayed at the Park Royal on Beach Road for two nights as our stopover holiday from Singapore to Auckland. I'd read other reviews from Tripadvisor so was fairly confident of getting a good hotel but the Park Royal exceeded all my expectations. The service from the staff and concierge was always polite, fast and very helpful. The room itself was comfortable although the air conditioning unit was a little loud hence not quite the five stars. The location of the hotel is next to the arab quarter and only a 15min walk from Raffles and many main shopping areas, yet the hotel itself is very quiet for such a convenient location. As part of the SIA (Singapore Airlines) Stopover, this was rated a Category B hotel at our time of booking so only cost us 169 for 2 nights which was amazing value. I would not hesitate in recommending this hotel."}
{"sentiment":2.5,"text":"Just returned from Rome and stayed at the Intercontinental. (See Intercon for full review). Heard de Russie was very nice so popped in one night for a cocktail in their lovely garden. Well, we received better service during the one hour we spent there having cocktails than we received all week at our hotel. How pathetic. Thus encouraged, we returned the next day to ask the concierge for help with restaurant recommendations & reservations. Even though we weren't guests, the concierge was very gracious and helpful. I was appreciative and impressed by this - this is a sign of true professionalism & hospitality in my opinion. Obviously I can't speak about the rooms, but based on what I saw of the lobby, lounge, garden, bar, shops, restrooms, etc. I would say this is the place I would stay next time. Typically we check out hotels to see where we want to stay on next trip unless we are absolutely thrilled w/where we are staying. We checked Exedra, Inghliterra, St. Regis, Eden, & Mascagni. Hotel de Russie looked best."}
{"sentiment":1.5,"text":"Lake Union us not in downtown, but is close by everything, and the Silver Cloud hotel is a good place to stay. Clean and quiet hotel. Free parking. Free breakfast, which was quite good. The restaurants in the area are not great, but it is a short trolley ride to downtown, walking distance to the Space Needle, short drive to the Woodland Zoo."}
{"sentiment":1.5,"text":"We used airmiles to pay for our one night stay, having stayed in a the Holiday Inn at Kensington. We couldn't fault the service, we arrived 3hrs before check-in time, expecting to just leave our luggage, but a room was available straight away! Very impressed! The room was exactly what you'd expect, clean, tidy and comfortable. Breakfast was delicious too! And the hotel was very well situated near to Russell Square tube station! There are only two faults I can find! The first was a group of rowdy gentleman returning in the small hours of the morning! Not really the fault of the hotel! But the second is an issue that could, and should, be rectified! There is a loud gurgling that comes from the plug hole of the bathroom sink! It happened quite regularly through the night and woke us up repeatedly! We stayed in room 429!! Other than that, I'd recommend this hotel to anyone!!"}
{"sentiment":1.5,"text":"We stayed the night before & the night after our Med cruise. We reserved a room with a balcony overlooking Las Ramblas & enjoyed it greatly. The staff were very kind & helpful. The all-day breakfast and free water & sodas were a nice bonus. We were able to use their computer & got our boarding passes before leaving for the airport. Would highly recommend the hotel to anyone."}
{"sentiment":1.5,"text":"The Copamarina is a 1.5 hour beautiful drive from the San Juan Airport. On your way, be on the lookout for the white monument to the puerto rican farmer - this is the only spot to pull over and photograph the beautiful valley that you will see all the way along route 2. If you miss it, it's a royal pain to turn around. The Copamarina has very nice grounds and a cute little dive shop and pier. We were there in early October, so still off-season. Almost all of the rooms are ocean view, so it was easy to be given one. The room had a very \"tropical cabana\" feel to it with rattan furniture and a tiled floor, wooden shutters onto the balcony - but it also was air conditioned, with running water (beautiful blue tiled full-length shower stall) and a large tv. Don't forget to ask for your safe key at the desk - there is a $25 deposit and if you forget you have to walk all the way back. Since we were there in the off-season there wasn't a lot going on. We took a taxi boat from the pier to a local beach that was a little clearer than the beach at the hotel (somewhat turbulent water and many grassy patches). That was $5 apiece round trip. We were hoping to go to Guilligan's Island but due to Hurricane Jeanne it was shut down completely. We drove in to Ponce. Do not do this without getting explicit directions to the tourist section/\"old town\". We never found it and had a disappointed dinner at a Taco Maker at a truck stop on the way back to the hotel. DO go into Parguera and charter a little motor boat to take you snorkelling. We did this for $25 an hour - a small boat with canopy and a \"captain\" all to ourselves - we recommend Johnny Boat - the 'captain' was very sweet and insisted on using up the full two hours that we paid for (after seeing many many jelly fish, though the snorkelling was great, we were ready to head in) - and took us to \"iguana island\" to see the \"wild\" iguanas which are accustomed to being fed by tourists. No problems with the hotel, aside from cleaning the pools at seemingly inopportune times, and poor signage regarding that fact so that we were covered in slimey drying chlorine before realizing what was wrong with the water..."}
{"sentiment":1.5,"text":"We stayed for 14 nights recently in the HGVC in a 1 bedroom suite. The suite was lovely, we really enjoyed the double size whirlpool bath. The kitchen has all mod cons and there is a washer/dryer in one of the cupboards. It has everything that you would need. The pool area is beautiful and the dive in movie is great for kids. The food at the poolside bar was good and the deli was handy. There is a supermarket across the road from the hotel. It is about 10 mins drive to Disney and 15/20 mins to Universal. There was only two downsides to this hotel. 1. The timeshare sales people came down a bit heavy. Be careful when checking in, if you are stopped for a few gift in reception at a separate desk just say no thanks and keep walking, they end up inviting you to there sales pitch and offer money for attending. We had to say no to three different people before they took no for an answer. 2. The Location If you want to eat out at night this area is not for you. The only restaurant close by is an Outback. There is nothing else around so you either have to drive or get a taxi 10/15 mins up International Drive. I would definately stay here again and I would not let either of the two downsides put me off staying in a HGVC again. It really was lovely. A note nothing to do with the hotel: Do not get into any taxi unless it has a plate on the roof. It is a long story but there are some scam merchants who pretend to be taxi driver and try to charge you a fortune for the journey."}
{"sentiment":1.5,"text":"Fabulous Time at the Grand Paradise Bavaro buildings"}
{"sentiment":-1.5,"text":"My partner and I booked this hotel for a romantic weekend break. The only positive thing i can say about this hotel is the staff were friendly. The hotel was rated as a four star luxury plus, the carpets are thread bare, rooms are dark and dingy unable to open any windows, lightbulbs not working, furniture is tatty and belongs in a skip, wallpaper that must have been put on by a blind person, in the bathroom the shower drips rather than runs and the toilet needs to be flushed four times to flush at all. I specifically requested a double room and got twin beds pushed together and the breakfast is not worth ordering as the staff forget half of the order which is quite ridiculous seeming its a continental breakfast, i have a dairy allergy and so could only eat the fruit salad which the first morning we had to phone the reception, when it eventually appeared it was 3 slices of banana and 3 grapes, on the second day the fruit once again didnt materialise so did the only sensible thing and went elsewhere for breakfast. This hotel is NOT luxury it may be sufficient for a backpacker but DO NOT choose for a romantic break as tears will be involved."}
{"sentiment":0.5,"text":"The Pros: 1. Very friendly and helpful young staff 2. Very clean rooms, cleaned every day, all amenities are provided, outstanding cleaning staff 3. Free WIFI, although not always available, but when yes, then it's fast. Also available in the rooms. 4. Very central location 5. I booked a special price, on a 6 nights stay, it was around 90EUR/night, no breakfast. The Cons: 1. The size of the single rooms is ridiculous. Like a shoe box 2. The doors have zero noise reduction capability, if someone speaks outside it's like he was in the room with you. 3. The metro shakes the entire building and it could be felt even on the 8th floor. Conclusion, this hotel is not worth of a 4 star hotel,but would be a great 3 star. The breakfast is priced ridiculously, 17 EUR, for below 10EUR, you can have a great breakfast anywhere within 100 meters around the hotel. Unless you get a grat price, avoid this hotel, on full price it's not worth."}
{"sentiment":2.5,"text":"This place was the most amazing deal and location for the price I payed! From the free drinks/snacks at night to the hot tub, easy transportation to Downtown Disney, and the AMAZING complimentary breakfast in the morning....the BEST deal and I will be going back!!!"}
{"sentiment":1.5,"text":"Service was excellent, rooms were small and a little rundown (doors to drawers broken and toilet that runs forever). However, the pool was awesome and the convenient location made up for the average nature of the hotel room."}
{"sentiment":1.5,"text":"large, clean room in great downtown location. dan (proprietor) was very eager to meet my needs and make my stay comfortable."}
{"sentiment":1.5,"text":"We went to gran poro real on oct 3-7.. we were a bit scared after some of the reviews but found it really nice...We did the all inclusive, which is great. Everyone that worked there was very pleasant and helpful. The rooms are clean , and big. The beach is great also, except for the boats right out front. But all u have to do is walk a few yards and the beach is wonderful. The service was excellent too..There was always some hard worker right there to get u a drink.The buffet was so -so to us ...The italian resturant is good too.I have no complaints at all with this resort. Also the 5th avenue is a greatplace to go shop in the evening when it cools down .. Alot ofwalking to do on the street. Everyone there was very helpful...If u want to know more, please e mail me...I cant wait to go back, to playa del carmen.. Also took tour of new resort right across street , which is very nice too..all rooms have large jacuzzi in them .. ey are supposed to be opening in december, you might want to stay there.....loved it !!!!"}
{"sentiment":2.5,"text":"Well the Gritti Palace is one of those hotels for connoiseurs that is a must in the lifetime of a traveller. Classic and elegant, very discreet attention from the extremely helpful staff, and we had a beautiful Grand Canal room. We would wake up in the morning listening to the gondolieri singing in the Grand Canal, and the first thing you would see when you open the window is the Santa Maria della Salute church across the Canal. Everything was impeccable and we will definitely return when the hotel opens again after refurbishment (in a couple of years I think). I could not emphasize enough how much of a must this hotel is for the discerning traveller."}
{"sentiment":2.5,"text":"We stayed there for 3 nights this month and have to say OMG and WOW factor.An outstanding hotel,the best hotel we have been to-and we travel alot.Exceptional!!Anyone thinking of going,should not hestitate to do so and prices are very reasonable.Thanks ARIA!!!"}
{"sentiment":1.5,"text":"I had read reviews of this hotel and wondered what on earth i was letting myself in for,even pulling up to the hotel i was rather dubious but once in the reception was greeted by the desk staff in a friendly way that put any niggling doubts to rest,lady behind the desk gave mummy and myself maps and lots of useful info and reminded us that the breakfast was complimentary .Rooms were a good size(by NYC standards) clean and had all we needed, at this point i must question the doubting thomases who complain about the rooms,what exactly are you looking for ? surely a bedroom in NYC is a base from which to explore the city,it is not known as a city that attracts people to book a room in which to stay in all day and relax,surely other wonderful cities would suit far better for\"getting away and unwinding\". Location is spot on,empire state building to the right,macys to the left,subway a hop,skip and jump away........now what more could you need ? Others have \"dissed\"the breakfast but my mother and i were very happy with it,oatmeal,toast,bagels,cereal,buns,donuts,juice,hot drinks-a lovely choice and if that doesnt set you up in the morning then sure you can go expand the waistline and arterys all you like in one of the many diners close by. If you have booked this hotel and are now worried about some reviews then please put those worries aside,by all means it is not the waldorf astoria but if that is your usual standard of hotel then pay an awfully lot more ,but for reasonable rate stay here,(all the more spending pennies for the shops) :-) Tip: transfers can be expensive-book super shuttle,hotel-jfk 2 people 38$. hotel will give you number."}
{"sentiment":2.5,"text":"My 13 year old daughter and I were looking for a good value near Union Square. The Orchard Hotel was a terrific find. It is only two blocks from Union Square, right next to the cable cars with lots of great restaurants (and a wonderful little convenience store) within easy walking distance. The staff is incredibly friendly and helpful. We went to the convenience store a block away and, at the staff's suggestion, used the mini-bar fridge in our room to store breakfast items. We also used the hotel's small gym almost everyday. This is a smaller hotel, so if you are looking for all the amenities of a large chain (concierge, business center, multiple bellmen, large gym), this isn't the spot for you. But if you want a nice room in a great location at an unbeatable price, the Orchard Hotel is a great choice."}
{"sentiment":0.5,"text":"We had to ask to change rooms because the initial room allocated had questionable cleanliness. The facilities are adequate though the rooms could use an update. Bits were looking tired. We liked that they were happy to tidy our room everyday during our week's stay and the staff were generally pleasant."}
{"sentiment":2.5,"text":"My wife and I stayed here with our daughter for three nights. We had read many great reviews about the hotel and had high expectations. The hotel exceeded our expectations. The staff was very friendly and helpful. The breakfast was great. The rooms and decoration was impeccable. We've stayed at many large luxury chains such as Four Seasons and Ritz, but this was an even better experience. Next time we're in Paris we're coming back to Keppler."}
{"sentiment":1.5,"text":"We enjoyed our stay at Orleans very much. We were in town for the National Drag Races and to visit our son, and have been to Vegas many times. Being near the Strip was not important to us this trip. Check-in was an absolute breeze! We checked in on Friday around 5 pm. No lines, and friendly staff. Our room was on the 5th floor, no view at all. Our view was a wall. I had not asked for a room with a view, and didn't really care. This room was very large for a standard room. Very roomy. The king bed was one of the most comfortable beds I've ever slept on in a hotel. There was an armoire for the TV, a desk and chair, a sofa, coffee table, easy chair and 2 end tables beside the bed plus another by the sofa. The decor was muted gold and dark blue ~ not bad at all. The bathroom had nice tile floor, tile tub/shower. Plenty of counter space in the sink area. The tub had a nice wide ledge to put your shampoo, razor, etc. on. A pocket door between the living area and the bathroom. I don't usually like pocket doors, but this one was nice quality, very heavy duty and slid with ease. The Orleans has a movie theater and bowling center, both of which we used. Very nice amenities for those looking to stay on the property. We did not use or even go look at the pool. I ate lunch at TGI Friday's on the property ~ it was a typical TGI Friday's ~ good food, pretty standard. We ate dinner at Sazio Italian restaurant, which was just average. The coffee shop was good for breakfast. There is a Seattle's Best coffee shop, where we got great latte's in the morning. I am a slot player. The slots at this property were fine, but nothing too special. LOTS of video poker, which is not my game. I like slot machines that have a bonus game (like Wheel of Fortune, Top Dollar, etc.) This casino did have W of F, but not too many other choices of bonus-type slots. I would stay at this property again, because I think it is a very good value. If my main goal was to gamble, I would probably stay somewhere right on the Strip where you can go to different properties easily. Orleans does have a shuttle service to the Strip and back, but I'm not crazy about shuttles. Bottom line ~ this is a nice property. If you want to be in the heart of the action, it's probably not for you. But if you don't mind being a little off the Strip, it's a great place to stay."}
{"sentiment":0.5,"text":"Disappointing We use TA as our bible and were encouraged by the reviews of this hotel. As usual many of the comments are totally bang on, especially.. Excellent Concierge Ask Me service Excellent Location Noisy LiftBut..We booked rm602 (the meeting suite) not 502 as everyone seems to suggest. Its one of their 2 suites (above rm 502 we overlooked their terrace) at front. We got over the complicated light switches but couldn't cope with the poorly maintained bathroom. Our shower didn't leak but only partially worked. The overhead shower head dribbled out ok but no power shower, but the handheld didn't work and the tap had come out of the wall. The sliding doors between the bathroom and bedroom always jammed stuck. This was very irritating.We are family of 3 and booked the suite thinking it would be big enough for our daughters bed. It wasn't really - being just a big room with wonderful glass windows overlooking street. Fine for a couple not for family.When does a room become a suite ? I always thought that a suite was more than one room but obviously not.The concierge was excellent - making bookings giving advice etc. The rest of the staff were good looking but useless. The pretty boy who waited breakfast should stay on the beach. The doormen in the silly hats more concerned with how they look than looking after you.So you don't think this review is wasted I'll give you 2 non-touristy places to eat. Modern tapas at Paco Meralgo (carrer de muntaner) and where they still treat tourists as interesting guests and for lunch (excellent fish) L'Oliv (balmes 47).The food at both these places is very good."}
{"sentiment":2.5,"text":"WOW , Prince Hotel Marco Polo Prince hotel is the best budget price for me with my family because of easy access to Tsim Sha Tsui station,Nathan Road and to harbour city shopping malls which you can do shopping, eat , stroll and many more which you will not get bored. No problem if you get tired because all you have to do is to return to prince hotel without walking to the streets, the hotel is very convenient for travellers who wants to visit HK !"}
{"sentiment":2.5,"text":"Very nice place - you get a clean, modern, spacious room with a kitchenett and a bathroom. The price is good, and the location in very convenient - near the metro (Uhlanderstrasse station). I will definitively stay there again."}
{"sentiment":-1.5,"text":"Don't be fooled by the cheap prices, don't be fooled by the pictures. Trust these reviews. It is a absolutely terrible hotel. As I write this, I have to sit out another 10 nights in this dreadful hotel because my company booked it for me, but if I could I would pack my bags right now and find something else. When I arrived in this hotel the first room they gave me was dirty and the shower head was just lying on the floor. Nothing to hang it up on. The second room (obviously I complained) was a bit better, but I still found hairs in my bed, and the shower was just simply not a proper shower due to the lack of hot water. The third room still had a bad shower, bed was to short en still not clean. Tired of having to move my bags, I stayed in the last room. I complained about the shower once more, but they simply told me that the lack of power (water) is because of the fact that nothing actually happened to the hotel in the past 40 years. So the plumbing hasn't been renewed for the past 40 years.... Nice, that really helped me :S. So now to wash my hair I have appointments at the hairdresser for 32 pounds, because the hotel can't provide me with a proper shower. No as I am writing this, I actually have no shower at all. Due to construstion work they simply shut the hot water off. Without any notice to the hotel quest. So please after reading this, don't be fooled by the 1 or 2 good reviews this hotel has. It's simply bad."}
{"sentiment":2.5,"text":"I recently stayed in ME Barcelona purchased through a group-based business. We stayed on the ocean side and enjoyed the amenities that the hotel had to offer, while still having time to enjoy all the city had to offer, too. ME is listed as a five star hotel. Though I have never been in one in the United States, I felt like I got a service that was a little different than what a five star would be in the US. That is not to say that the service was bad... The people were excellent! Most of the staff was knowledgeable about the ways of the city, and the breakfast buffet had a diverse blend of foods, some comfortable American cuisine, others a little beyond my scope of knowledge. I recommend the shaved salt pork, or whatever the spanish cuisine was. Location was a tad inconvenient, not close to the real touristy areas, but in a nice enough neighborhood. A ten minute walk to the beach made it worth the while. Room service was good, the rooms themselves were small, but the design flowed well, and the motorized curtain that withdrew to show the wall to wall window made the cost of the room worth the while. Would I recommend it? Absolutely! But, if you are a budget traveler, be prepared to bone up on some Spanish, and maybe do a little research of your own at their 24 hour business center! Check out the front desk for awesome deals for a shopping bus to La Roca Villages..."}
{"sentiment":1.5,"text":"I booked this hotel based on the Trip Advisor reviews and was not disappointed during our 4 night stay. This is a Budget Hotel that is centrally located, with nearby Tram Stops. The staff was friendly and extremely helpful. The steps at the entrance are very steep (I got a great workout!), but have a sturdy handrail and the staff will carry your bags to your room. The occupants in the rooms on either side of us were heavy smokers (it felt like they were in the room with us!), so we switched rooms after our 2nd night and had a great view of the fireworks on New Year's Eve! I do not recommend this hotel for families, older people, or honeymooning couples."}
{"sentiment":2.5,"text":"The location is absolutely fantastic. So easy to access all tourist sights in Hollywood. Subway also close so good base for visiting other parts of LA. Kids loved the pool and being able to swim while seeing the Hollywood sign (from one side of the pool). Used the parking of the linked shopping mall which worked out cheaper than the valet parking even though it is necessary to pay for each entry/exit. Highly recommended for a visit to Hollywood."}
{"sentiment":2.5,"text":"My wife arrived October 18th for a 4 night stay. Because of our past play we were comped 3 nights and comped tickets to see Jimmy Buffett !!!! Check in at the Airport took less than 5 minutes. We were given a room on the 28th floor with a great view of NYNY, Excalibur, Luxor and the mountains made a perfect backdrop. The pools and hot tubs were fine, Sammy at the pool bar is the best bartender on the planet. He makes great drinks and has the perfect personality for a bartender. My wife had an awesome massage on friday and was on cloud 9 the rest of the day. We have made MGM the ONLY hotel in Las Vegas we will stay in. Thanks Sammy and everyone at the MGM for making us welcome each and every time."}
{"sentiment":2.5,"text":"We've stayed in our fair share of hotels, but this is the first time we have felt inclined to write a review. We have been incredibly impressed with the quality of the hotel, particularly with the friendly and helpful staff, in particular the sweet lady at reception who has gone the extra mile to make our stay memorable. She has gone out of her way to share little gems of info regarding tourist attractions which has been a time saver on our short stay. You'll have to stay to be privy to this! Take this along with the central location, clean rooms and nearby public transport you have a winner for a short city break."}
{"sentiment":0.5,"text":"At about $120/night for 5 people (breakfast included), this was undeniably an excellent deal. The location is prime, and the room was well-designed and comfortably held our entire family. The free cocktail each evening was nice & the nibbles were decent (an unfortunate sea of styrofoam cups, however). However, the much vaunted \"cooked to order breakfast\" was a chaotic, unpleasant ordeal each morning. We felt like cattle waiting to be served at the trough. There was insufficient seating, and the entire environment reeked of make-shift disposable (ugly folding tables/chairs, ugly plastic trays, and again a miserable waste of styrofoam cups). Dread of the breakfast pandemonium would cause hesitation in whether to stay at this hotel again. It is a shame, as so much of the hotel has good things to offer."}
{"sentiment":-0.5,"text":"I should have read reviews before booking this since I have to agree with what some others have said about rooms needing to be renovated and cleaned. The air filter needs to be changed, lots of dust. The carpet looked worn and seemed unclean. I am not a fan of the \"Grandma decor\" either like one other reviewer commented but in the past, I have liked staying at Country Inn since I felt they were a great value and had nicer rooms for hotels of this class. There were some good things about hotel, the breakfast had a lot of variety and was stocked and the front desk staff was efficient. This hotel is also conveniently by freeway and restaurants. However, I would stay elsewhere until they renovate hotel."}
{"sentiment":2.5,"text":"We stayed at the Residenza Santa Maria on our first holiday as a family. Our room was spacious, it was a room facing the street but it was a quiet street. Only on Saturday night some noise from a nearby disco (each time they opened the door we could hear the music). Not very loud though. It is a lively neighborhood and that`s also why we wanted to stay here. It`s so convenient to stay in this neighborhood and be close to so many nice restaurants, galleries and shops. Small minus points: shower drain a bit clogged, no central heating so air conditioning system is used for heating, and found long black hair in bed that definitely did not belong to us. Would stay again though, everything else was great."}
{"sentiment":0.5,"text":"Just returned from Montreal for the March Break with my teen. We attended a few events at the Bell Centre and, honestly, you couldn't ask for a better location.... It took but a few minutes to walk there. Also, we shopped alot! Walking downtown was a breeze and a nice way to get some exercise. Now to the not so good stuff. I want to start out by saying that I LOVE the Sheraton. We always stay in the Queen Street location when we are in Toronto. I especially love their beds! The Montreal Sheraton just wasn't the same standard as the ones in Toronto. The staff in the restaurants were insanely rude. I've never been treated so poorly. The food was very overpriced for the value. I didn't find any of the staff to be particularly friendly EXCEPT the room service staff. And I didn't honestly find our room was cleaned very well at all. It looked as though the maid threw the sheets up and left. I'm not sure I'd go back. I did like the location but that was all."}
{"sentiment":1.5,"text":"Stayed three nights at the Radisson. I had upgraded to concierge level for an extra $30 a night and it was worth every penny. For starters, the night receptionist, Viviana is excellent at her job. She made very helpful suggestions about my short stay in San Juan. Her enthusiasm for the Island was infectious. Secondly, concierge level includes a continental breakfast, appetizers in the evening along with a self serve honor bar. If you like a cocktail before dinner, you can make your own, just the way you like it. Concierge level also includes a free in-room movie daily, but I didn't take advantage of this. The hotel seems to be popular with business people, and I met several at evening cocktails who were very friendly. For me this was a big plus. The room itself is a good size, with a king size bed, a premium mattress (select comfort) \"What's your sleep number?\" The bath is marble and tile. I had a balcony which did have a water view, although I had a view of a parking lot and other high rise buildings too. Ok...the hotel is not on the beach, but it is an easy 2 minute walk to the beach. if you don't like that beach, then walk in either direction until you find a nice spot. There is so much to do in Puerto Rico, I could care less we weren't directly on the beach. The tour desk arranged a tour of the rain forest. It was a fun tour, but it doesn't return until about 3 pm so pack a lunch. I was starving by the time we returned! Speaking of food, the restaurant \"Yerba Buena\" serves cuban food and has live entertainment far better than would be expected. Lots of fun! All in all, I had a very nice stay at the Radisson and in Puerto Rico."}
{"sentiment":2.5,"text":"We stayed in London for three nights after our honeymoon trip in USA, on our way back to Cyprus, and i have to say that i was totally amazed with how beautiful and cozy this hotel is!!! First of all, you could not ask for a more central location, its behind Oxford street, very close to the Marble Arch station , 1 minute walk away from Primark store!!! The transportation was very easy to/from the hotel, with buses stopping almost outside the hotel, and at night too! Secondly, we were totally amazed at the hotel, it was GREAT! Usually when you hear London hotels, everybody says that they are not spacious, clean, or modern, and that they are extremely pricey. Yes, this hotel IS pricey, but you get to stay at an amazing, clean, beautiful hotel, in a very nice, location! The rooms were extremely nice, spacious, and spotless clean! Even my husband who is biased with London hotels says that it is one of the nicest hotels, especially in a busy city like London! Would definitely recommend this hotel, and i hope that we will be able to stay again when we visit London!"}
{"sentiment":2.5,"text":"Loved the meat packing district like a village fabulous market great shopping even a german beer Keller great for a girls trip shopping food club whats not to like?"}
{"sentiment":1.5,"text":"convenient location for our 1 night in Baltimore. In room wireless worked well and the lobby had additional computer and printer for guest use. Staff was very friendly and directed us to seafood restaurant which had a take section for our casual family dinner. (forgot the name, but its a popular place for crab cakes) Whole foods market very convenient next door. Room rate seemed high ($249) but that's the best we could do in the area for a family of four. Easy walk to all the sights, only took public transit to amtrak station."}
{"sentiment":-1.5,"text":"After traveling for many years to a variety of hotels and locations, I found that the Venetian Hotel in Las Vegas is by far the worst hotel that I have ever stayed at. The customer service is one of a fly by night setup. After booking four suites and staying there for four days, it never changed, but got worse as each day progressed. At check in the special request for our rooms were not done. We spent over 30 minutes trying to figure out why things were not accurate after booking each room weeks in advance. The rooms as mentioned by another review were substandard, and I was not impressed at all. On our third day we got harassed by the valet parking workers, and were accused of not being hotel guest. After a major scene was caused and lies were made, my car was then vandalized by them. I had left my car with the valet for less than 5 hours. They completely scratched off my tags and license plate. Although management was apologetic, it is very obvious that there is a lack in training, communication, and over all excellency in work ethic. I would never stay there again!"}
{"sentiment":-1.5,"text":"The treatment at the front desk was right out of Pretty Woman. The lifeguard at the pool kept picking on this little kid in the pool until we were about ready to toss water on her laptop. Two bath towels in the room. Room service left no condiments for the dry toast. We had a great experience at the Mayflower in Washington DC and Loews in Philadelpia. Consider going there instead!!"}
{"sentiment":1.5,"text":"I stay in the FL Disney area at least twice a year. This is a nice clean affordable resort. The suites were a very generous size and extremely clean. Every morning my family would go for a swim in the pool. There was plenty of seating both in the sun and shade around the pool so everyone was comfortable. The suite has a full kitchen and there are two Publix close by so saving money on food was easy. Finding the internet access could have been a little easier. It took some looking. The beds were okay. I expected them to be a little better since so much attention was paid to every detail. The washer and dryer in the unit were very helpful since I have a two year old. There was also a playpen and high chair. It was a very relaxing vacation. At checkout I spoke with Lizzette. She was pleasant and helpful. Overall a great experience."}
{"sentiment":2.5,"text":"we enjoyed our stay very much, had beautiful view over a square, jacuzzi tub... we will definitely return :)"}
{"sentiment":-0.5,"text":"For the price...okay for any price, this place was just bad. We asked for extra towels and hangers and it took them over two hours to get them to our room. Rooms were very 1983 in decor. Door between bathroom and room was a pocket door that constantly rattled. TV had the worst reception I have seen in a hotel in over 20 years. You must pay to park and for internet. Driving around the facility nothing is clearly marketed and their staff could not direct us where to unload for the trade show. Even though you prepaid for the internet, the connection was poor and extremely slow. Resturants were also poor. We ate at Kelly's and it smelled like a nursing home and the food was terrible. Went to Charlies for drinks and was impossible to get service. Decor was also terrible. Save the money and stay at another hotel nearby!!!"}
{"sentiment":2.5,"text":"What to say! Tatiana Zholanova, the concierge at the Crowne Plaza Bevery Hills was excellent! She helped us lot, saved our money and embellish our trip - she was really friendly but very professional and kind."}
{"sentiment":2.5,"text":"I really love the Pan Pacific. I've stayed here for business twice and it is incredibly conveniently located. There is a Whole Foods, Tutta Bella, Starbucks, Bank of America, and pharmacy all within steps of the hotel. In regards to transportation, the South Lake Union Transit stops in front of the hotel and the hotel also offers a Lincoln Towncar that will take you anywhere within a 2 mile radius. The rooms are well appointed and have very comfortable beds and great bathtubs! One word of caution, the tile floors in the bathroom are quite slippery if you're wearing socks so be careful."}
{"sentiment":1.5,"text":"We stayed for six nights at the K & K (our girl trip to Paris!). We had the most perfect room on the 6th floor with view ( and porch with table and chairs) of the Eiffel Tower, Invalides Dome and in the distance La Defense. WOW - especially the light show at night from the Eiffel. Don't know how we got the room - luck I guess! We had our cocktail hour (or two) on the porch everynight and I began to feel like Jimmy Stewart in Rear Window! Very polite and proper staff. Restaurant suggestions were good - but then, is there a bad meal in Paris???? Mais NON!! Internet connection in lobby was a bonus ( after a while, I got used to the keyboard - however, I found out too late there is a way to change it to English ). This is a classy hotel - booked as a package through travelocity. I miss Paris! One of the most wonderful cities in the world!"}
{"sentiment":2.5,"text":"My husband and I stayed at this hotel for our honeymoon. It was recommended by our travel agent. We really enjoyed our stay here. It was the perfect start for our honeymoon. We spent 4 nights here before heading out on an Alaskan cruise. The hotel was recently totally renovated and it looks great! There is some history behind it - its been built for years - but I can't remember much about that. It is located on a corner, and the room we had was a corner room too so we had plenty of light and views from all angles. We had about 4 windows! The bed was lovely and comfortable as was the bathroom with a nice big shower and an extra special touch which i loved - underfloor heating!! Felt so nice under your toes!!! :) There wasn't a great selection of food - your usual cereal, toast, etc. You could also have a warm breakfast like bacon, eggs and sausages. The waiter would bring this to you nice and fresh. The staff was extremely friendly and helpful. On our last day our toilet got blocked and they sent someone up to fix it right away - so they were very efficient too. Location was great and within walking distance of the main attractions. It was also great for us to get to the cruise terminal when we had to leave. If you don't mind walking about 5/10 mins dragging your suitcases then its great. We thought it made more sense then getting a taxi for a few metres. Overall we had a great stay and would recommend it to anyone - especially a nice romantic getaway that doesn't cost a bomb!"}
{"sentiment":0.5,"text":"I thought Radisson hotels were reasonable good. If this property is an indication then I have to say they aren't too good after all. The hotel is a little run down with paint peeling, the elevator is positively asthmatic, the rooms have a strange layout. Luckily the beds are very comfortable so my short stay wasn't too bad. I used the little bar to get a substandard glass of red wine served by a surly young man. There's a lot of choice nearby, next time I'll be taking it."}
{"sentiment":1.5,"text":"The hotel is ideally situated for seeing the main tourist sites of Berlin. Check Point Charlie is at the end of the road and is no more than a minute away (turn right on the street and walk, you cant miss it.) Under Den Linden and the Brandenburg Gate are about a 10/15 minute walk away in the opposite direction. From UDL you can then easily get to the Berliner Dom and Museum Island by a 15/20 min walk in the direction of the TV tower. The hotel itself is bright and clean and although the rooms are basic and quite small, they are clean and comfortable. Staff were very friendly and helpful. Breakfast is a bit pricey but you can have as much cereal, continental, fruit, toast, and cooked breakfast as you can fit in. I would recommend that rather than doing this you take a 1 min walk round the corner to the baker/cafe Thurmann which does a great breakfast and fab cakes! There is also an Ulrich supermarket 5 mins away a few streets back. If arriving by subway be mindful that there are numerous exits which (for us) was confusing and we spent 30 mins walking in a circle! Rather than getting the bus/tube, your probably better off getting the S Bhan direct from Schonenfeld to Friedrichstrasse Station, then the tube to Stadmitte."}
{"sentiment":1.5,"text":"Great location: 10 mins walk to Victoria Station, 15 mins walk to Buckingham Palace. Great if seeing one of the shows at Victoria theatres (Billy Elliot & Wicked). Nice restaurants in vicinity. Lovely, helpful staff. We got lucky and had a very large studio room in a really quiet part of the hotel (we did request this on booking). Don't expect the Ritz, but then again for less than 100 in London City (per room for 2 incl continental breakfast), what do you expect. C'mon people get real!!!!"}
{"sentiment":1.5,"text":"We stayed in the Chelsea for four nights at the end of May and found it to be a fantastic experience. The area directly around the hotel was a little lifeless but further into Chelsea or over in the flatiron district there were some great places. The hotel itself is not exactly plush but it has so much character. There is art everywhere and reminders of the hotel's fantastic history. The door staff, porters and concierges were absolutely fantastic, friendly and funny and really really helpful. Best service I've had anywhere in a long time. We asked to change to a twin room which was organised straight away and all the staff could not have been more helpful. The residents gave the place a lot of character as well and it was a very interesting experience! I would definitely recommend the Chelsea to anyone searching for a bit of culture."}
{"sentiment":-0.5,"text":"We took a well deserved break to the USA & Canada in December 2004 and as both my wife and I love going to New York City, we thought we would spoil ourselves by booking our stay at the Waldorf Astoria for the 6 days we were to visit the Big Apple. I specifically made arrangments for an early check in because our flight from South Africa arrived at JFK around 07:00. No sign of any early check in arrangements and only after getting into a heated argument with the manager explaining to him that we just had a 16 hour flight and he reluctantly made a plan for us. But this is where our dissapointment really started. Our room was located in the Waldorf Towers and upon entering the room it was clear to me that the accommodation may have been of a really good standard 50 years ago. The ice macine in the room was completed frosted over and to spite numerous requests this was never attended to. The bathroom seemed very tatty and it was clear that maintenance here was not high on the priority list. Besides having some of our belongigns stolen in the pub downstairs the whole trip was really not a memorable one besides now having the bragging rights to say that we satyed at the Waldorf but sad to say we wont be back."}
{"sentiment":1.5,"text":"This hotel is located on 38th and 4th. The location is ideal for city centre attractions yet far enough out of the action to be quiet for a good nights sleep. The lobby is tastefully decorated and you'll be welcomed by the friendly team at the Jolly Hotel. There is concierge & bell services available as well as free use of safety deposit boxes, which you can secure upon check in. There is also left luggage available free of charge, although a tip will be expected when you collect - which is fair enough, we left $5. Rooms are tastefully decorated, with TV, mini bar, desk, telephone & radio alarm clock. There is also iron and ironing board in the wardrobe and plenty hangers in there too. The bathroom was large (in NY terms) bath, with shower over, shower screen, loo and large basin with mirror and hairdryer. Also a sash window which was lovely to open after a hot shower. Jergen toiletries are available for your use and restocked daily. Rooms cleaned daily and towels also changed daily. Beds are very comfortable as are the pillows - I like a nice comfy bed and wasn't disappointed, slept like a baby the entire trip! We used the concierge to book a couple of trips and they also gave us some hints of where to eat in the vicinity of the hotel. The hotel has \"jolly hour\" 5 - 7 every night with half price drinks -although we never actually managed to make it back from our trips to take advantage. If you chose to stay here, there is a little diner called Moonstruck on the corner of 38th & 4th, its gorgeous and serves delicious food and drinks. This is a reasonably priced hotel in a good location, if I return to NY I will definitely stay here again."}
{"sentiment":-1.5,"text":"Our visit was one of the worse hotel stays ever! Mold, dirt, stains, cracks, running faucets, and that was just in our room. We even took pictures of it all. The employees hate their jobs - unfriendly, don't smile and just don't want to help you. The pool was freezing, pool furniture broken or weathered. Took pictures of that too. The only saving grace is the 2 restaurants have good food but poor, poor service."}
{"sentiment":0.5,"text":"We stayed for 2 nights with our 8mo baby. We paid $20 per night for the room (plus a $5 resort fee) and we got a fantastic room with a view towards the strip. Hooters is located just off the strip, opposite the MGM, so all the tourist buses are just across the road. We've stayed here before, when it was the San Remo and you seriously can't complain for the price. The room was clean, the portacrib was provided free of charge. My only complaint was no fridge, but we could have upgraded for $25 if we really wanted one. Oh, and you have to pay for WiFi, but that's about it."}
{"sentiment":-1.5,"text":"Literally!! Even though this was the cheapest hotel in NYC, it was NOT a bargain. The saying, \"you get what you pay for\" rings so true with this hotel! First, they only accept cash, and you have to pay upfront. Second, all of the amenities that they list on their website is not actually provided in all the rooms. My room literally had a bed, a shelf, a tv, and a bathroom. There was no hair dryer, iron, or lock in my room. The lock would've been really useful considering the neighborhood didn't feel safe. I ended up taking all of my valuables with me each time I left the room. Also, there was no bolt on the door. No security at all at this hotel! Thankfully though, there was a single chair in the room (with no desk mind you) that I used to block the door for peace of mind. Third, there are no elevators, so if you packed a lot, be prepared to give your legs a good workout! Fourth, my room was not clean. There were used shampoo bottles left in the bathroom! Also, there were all sorts of stains on the pillow and bed sheets. Gross! Overall, the only thing I liked about this hotel was the location.. it was close to Union Square and 2 subway lines. However, I would never come back here again, nor would I recommend this hotel to anyone, even if they could only afford this cheap hotel price. Sooo not worth it!"}
{"sentiment":2.5,"text":"I enjoyed staying in Conrad in the past and it has been few years I never back to this hotel. This time, I was coming from Japan. Leaving Haneda airport during the mid night and arriving 0630 in Singapore. I checked into Conrad again and I was delighted to be back. Like always, a great hotel where every detail is well taken care. I enjoy my 2 days stay during the weekend. On Monday morning, when I about checked out, the hotel sent me a bill for pre-checking. I noticed there is an additional night charges on the bill. I ran to the duty manager to ask what the charges are about. He told me is one night charge for the reservation on the night before I arrived. I refuse to pay because my colleague who arrived a night earlier has informed the hotel that I will be only arrive the next day. The reception response, no problem \"we will take care about it\". I appealed that it is not right to charge for me for full room night and but I willing to pay 50% of it. After a long discussion with John Park, the duty manager. Last, he told me he will waive the charges and wish me to stay with them in future. With the customer oriented altutude, I am fully impressed and I will revisit them for sure when everytime I spend my nights in Singapore. This type of customer first 'empowered' management style that I read a lot in the marketing book, finally I witness myself in Conrad! Highly recommended especially for business traveller!"}
{"sentiment":-1.5,"text":"It was the most terrible experience cent . I can tell that the hotel shared in ruining our vacation cent Disgusting is a word that can't start to explain or describe how horrible this place was cent I can't even call it a hotel cent it should be rated less than 1 star. The receptionists were so rude and aggressive, the room smells, the bath tub leaks cent fungus was allover the bathroom, the curtains were torn, the A/C wasn't working, even the mini-bar was broken. The Breakfast was tasteless and lacked variety, and though that the location was good, the place was very noisy and couldn't sleep all night. Please don't believe the pictures on the internet because it's not real. It's a horrible, disgusting."}
{"sentiment":0.5,"text":"depite the reviews I read, we decided to stay there for two nights. Room was nice and clean, beds were comfortable, and internet was free and worked great. Room also had a big flat screen tv that worked great as well. However, most staff and management we encountered were very unfriendly.it was almost like they made you feel unimportant. I would suggest to stay away from the buffet, as the food selection is poor and the food quailaty was terrible. The restaurant, on-the-other-hand, had great frood, genourous portions, and good prices. I enjoed the 9.99 t-bone steak dinner. However, no matter what time of day we went to eat. we had to wait a long time for our food. so prepare to wait. A few times we almost walked out casue we were tired of waiting. I would suggest to sign up for the players club, if you go to the gift shop you can use it for a discount. We parked the car in the parking lot and felt like we had to check on it every day;but there was no problem with it. I think, if it would have been any longer than a two day stay I would have stayed somewhere else. overall, I think I would stay there again, simply for the cheap price."}
{"sentiment":2.5,"text":"I have been coming to New York for a few years now and have always wanted to stay at the Sofitel, but never been able to afford it. Having stayed in the Sofitel in LA (through Hotwire), I decided to splash out and book four nights in (for the price of three) for my daughter and I to celebrate her 20th birthday the weekend before Christmas. Our flight was delayed so we arrived in the middle of the night to be welcomed by charming members of staff. The hotel was warm, stylish and inviting and our (upgraded) room was absolutely lovely - very spacious and well equipped. It's true what they say about the beds - they are so comfortable you don't want to get up. The bathroom was large and it was a treat to have a separate shower cubicle. The orchid and candle set the scene for a truly relaxing, pampered stay. We didn't order any room service (which I thought was rather toooo expensive), nor did we eat in the restaurant. However, a beautiful mousse-like tart was left in our room for my daughter's birthday and when I requested to store it in the mini-bar, a fridge was graciously delivered and installed in our room in a flash! New York was freezing (12\" snow fell one night when we were there) but magical in the lead up to Christmas. The hotel was tastefully decorated and comfortingly warm and cosy. It was very quiet with no street noise or sirens. The three free computers in the lobby enabled us to keep in touch with the people we had left at home with no hassle at all and the concierge team were most helpful. So, did it live up to my expectations - you bet it did!"}
{"sentiment":1.5,"text":"I stayed at the Paris Las Vegas in early 2008 as part of a world trip and I loved it. The rooms were spacious, well appointed and clean. The room had a TV, excellent mini bar (best I had in the US) and coffee maker. The facilities in the hotel were also very good. There is a business centre (shared with Bally's) that can be used for internet access, printing, etc (it is a paid service but is not very expensive). The choice of cafes and restaurants is also very good. The self-parking is good but it is a long walk to the check-in desk of the hotel, which is a bit of a downside. The only other negative for me was the walk through the smoky casino at ground level, which you would get in any Vegas hotel, but I must say there wasn't even a hint of smoke in the rooms themselves which was excellent (as sometimes even non-smoking rooms can get smoky in casino hotels due to the air-conditioning systems, but not in this one). Vegas is an exciting city and this hotel provided an excellent base for exploring all attractions."}
{"sentiment":0.5,"text":"In July, 2007, we stayed at Planet Hollywood in Las Vegas. The food was good but expensive. A sandwich at lunch time is in the $12 range. One problem I did have was the noise. The music is so loud everywhere, even in the restaurant, that after I while I left for another casino. I like the location and having a mall attached is convenient but next time I will stay next door."}
{"sentiment":2.5,"text":"Have just returned from a two week stay at the LBV Resort and have to say that I am pleasantly surprised that it really was as good as many of the reports state. There are many reports on here that give great detail of the LBV Resort, but I'll just state the main points that we liked: 1. The apartments are huge, we were a family of 5 in a 2 bedroomed apartment and there was more than enough room. I use the word 'apartment' because the size of the pad feels very much like they are apartments. 2. When we read about the washing machine & tumble drier we thought \"nice idea, but we wont use them\", we're on holiday after all. However, because of the heat, we used them every day - a very useful addition! 2. It has a fantastic pool that the kids loved - right down to our 18 month old. Admittedly the much lauded Pirate ship is more show than actual entertainment vessel. There is one slide in the whole boat! However id did provide welcome shade from the searing sun. 3. Its in a great location for many reasons - if you intend doing most of the theme parks, your right on the doorstep, there's a huge Wallmart virtually round the corner and there's a shopping outlet on site if you like your shopping. 4. There's an Irish bar called Frankie Farrell's on site that is far better than you'd give it credit. We had many of our best meals in here, wonderful Irish Stews, Shepherds Pies, Bangers and Mash, etc. Don't get me wrong, I'm all for eating local cuisine, but lets be honest, the Americans aren't renowned for their 'haute cuisine' - you very quickly tire of eating fried foods, burgers, chicken, ribs, etc... They also do a reasonable pint of Boddingtons (at $6.50 a pint - ouch), however if you fancy a local beer try the Blue Moon, its rather good (and cheaper). 5. They don't advertise the fact that they have free WIFI in the reception lobby, that reached right down to the pool side. Useful for checking email, Facebook, the web, etc... There's very little to criticise about the LBV Resort, however our only gripe was regarding a cot/crib that we booked and paid for with Thomas Cook - when we arrived at LBV Resort they stated that they knew nothing about the cot as they had never had any on site, so we quickly had to drive to the afore mentioned Wallmart and buy one. We later noticed in the 'Welcome Folder' that it stated that they provided cribs for free use on request. We didn't bother complaining because what was done was done, and being typical Brits we don't like complaining. Overall our experience with the LBV Resort was a very positive one and we definitely would stay here again. However one thing I would not do again is go to Florida in July/August - the heat was so overpowering (averaged 105 degrees most days! topping out at 115 degrees on several days). You could live with this if you were just lounging round the pool, but not when your walking for many hours round theme parks - it knocks you out."}
{"sentiment":2.5,"text":"My family and i stayed for 3 nights ,and the hotel was great! We had a kitchen efficiency with full fridge and all the cookware you want and need.The rooms were very clean and well kept.We had and ocean front room with a beautiful view.I almost booked my room for next year when we were leaving.Great location and my kids loved!!!the waterslide.The cafe had good food and everyone that worked there was very courteous,I highly recommend this hotel for people with families."}
{"sentiment":-1.5,"text":"I advised reservation that I going to arrive around 10 pm, however, due to the lateness of the flight I arrived at 2 am on the following morning. When I arrived at the hotel the room was not ready and the staff including the manager on duty could not provide a reasonable explanation as to why. There were also other customers complaining about their rooms. I was told I could wait for about 1 hour and a half until the room was ready or go to another hotel. I was finally able to get in the room at ten minutes after 4 am. There were several large conventions in town and they knew there were no other rooms available. Further, who would want to go looking for a room at 2am when the room you reserve should have been ready. I attempted to contact the general manager and was told he would give me a call. I am still waiting for that call. I wrote a letter to corporate management and I am still waiting to get a response. I have been waiting for about two months now. Poor customer service was just the beginng of my bad experience at this hotel."}
{"sentiment":2.5,"text":"Aloha, Aloha, Aloha. I fully enjoyed the pool with the different slides. Beautiful view of the beach. Excellent staff. The activities around the Hotel was too engaging to visit anywhere. I will like to expirience the fun all over again and again."}
{"sentiment":2.5,"text":"Our stay in Venice couldn't have been better. This hotel is absolutely fantastic. Our room, 2nd floor corner room, and a wonderful little balcony with a gorgeous view of the Grand Canal. It was a little more expensive than I'm used to...but IMHO, totally worth every penny. The bar was delightful, the bartenders delightful, and the service delightful. I would stay here every time I go to Venice."}
{"sentiment":2.5,"text":"My husband and I had the opportunity to turn a work assignment into a quick get-away. We had about 36 hours to spend in the Napa Valley, and he'd need to work for 3 of them. We reserved a room at the Napa Valley Lodge, last minute, through Travelzoo. At $179, it included wine tasting passes and breakfast. It ended up being a worthwhile package. The package stated, during the reservation process, that we had a choice of 2Q or 1 K bed. I requested K, and when we received the confirmation, it showed 2 Q. The night before arrival, I called the hotel to check on the possibility of a K, and found out that the Travelzoo package mis-stated the options for the package price. The receptionist was VERY kind and moved us into a King fireplace room at no extra charge, as one was available. She also noted my request for no feathers in the bedding. We arrived much earlier than check-in time, and hoped to just get our tasting coupons so that we could enjoy our only day in the valley. The receptionist was happy to put us in a different room than we were originally booked in, since it was already made up. This gave us the chance to use the wi-fi and map out our wine tastings. After that we headed out for the day and enjoyed tasting at 4 wineries. The coupons we used (3) saved us about $45 in tasting fees (the coupons were buy-one-get-one). Napa has become VERY expensive if you want to taste good wine, and you must buy 2 bottles in or order for ONE tasting fee to be waved. I find this disheartening. Upon returning to the hotel, I realized that the bedding we had was probably not feather-free. I checked in at the front desk, and they had already realized the problem, but were waiting for us to return to fix it. The head housekeeper and manager came in and changed out our bedding very quickly and politely. They also delivered our included bottle of wine,and the front desk made our reservation for dinner. We relaxed on our patio, watching the sun sink in the sky over the vineyards. The grounds at the hotel are lush and beautiful. The noise from the highway was unremarkable. We were sitting outside during rush-hour time, and barely noticed the cars. Weekends could be different, I suppose. Later, we had dinner at the Rutherford Grill, and enjoyed one of the bottles of wine we had purchased (they never charge corkage!). The food was fabulous. We enjoyed a fire in our room that evening, and the next morning, breakfast was very nice. It's continental, but had a wide assortment of choices. The power went out in the entire valley that morning, but we managed to have a nice breakfast anyway... the room was well-lit with natural light. We were very sorry to have to leave, and regretted not having time to enjoy the pool or the beautiful firepit. We'll have to return again to do that. All in all, we found the room, hotel, and service to be excellent, and will definitely return, and have already recommended it to friends."}
{"sentiment":0.5,"text":"This hotel was in a great location on the main strip of las ramblas, the hotel itself is very basic but very clean. Staff were all nice and helpful, breakfast were basic cereal, toast, yogurt but were nice, especially if eaten on the balcony. It made a great base for everything, the beach, gotti area and all sight seeing you would want to do. This hotel just needs a lick of paint to the reception area and also the room where the computer is. Some fresh colours, current colour scheme of the hotel is very dowdy which is a shame as this is the only thing wrong with the hotel. Also bathrooms could do with brightening up. If they did this it would more than boost its hotel star rating!!!"}
{"sentiment":2.5,"text":"Hotel gave a warm welcome and made us feel at home right away. We had a suite, which was large and quiet. The shower and turn down service were real highlights. The bed was so comfy it was tough to get up for sightseeing. Luckily the shopping and sights are walkable. The bar is a great spot to have a pre dinner drink. Will be back!"}
{"sentiment":1.5,"text":"I stayed only one night in a Superior Queen room with one of the hotel's \"Hot Escape\" rates, August 2011. I was in Seattle, sadly only for one night, to meet my sister in law and niece who were coming to visit from Munich. I must say the hotel was perfectly fine. The front desk staff were superb; nice, friendly and professional (typical of Pacific Northwest people). We were in different rooms types on separate reservations but were accomodated on the same floor of the hotel. The room was great, looking out on Spring Street. It was a little careworn, but very clean and the bed, built in drawers and other furniture was in good condition. The hotel was obviously older and had lots of interesting places to put things. The bathrobes in the closet are always a nice touch. The bathroom was very nice, on the small side, but well appointed (shower/tub combo was great). I don't need a huge bathroom, since it is only used for a very limited number of necessities; however there was plenty of shelf space to put toiletries, etc. on. We didn't use the inhouse restaurant, but did have a lite breakfast in the Seattle's Best Coffee shop in the hotel. The hotel's location is wonderful!!!! We parked the car (using the self park option in the garage right next door) and didn't need it at all for the day and a half we were in Seattle. You can walk everywhere, so convenient to everything. Slept well the one night as the bed was comfortable and check out the following day was easy. We stored our bags for much of the day without a hitch. I would stay again next visit to Seattle, location, rate and comfort were all A+."}
{"sentiment":1.5,"text":"The free hotel coach from the aiport was great (Taxis were 50 Euros) We stayed in Room 240. Roomy, very comfortable, smart bathroom with a jacuzzi, Sadly no safe or tea/coffee making facilities in the room. The hotel was full, but remained quiet. It is situated one street back from the main shopping thoroughfare and within 5 minutes walk of St Peters Square. Only a breakfast room, but there are a great number of reasonably priced restaurants and cafes within 200/300 metres. A great open air cafe/sandwich bar on the other side of the street from the hotel entrance. There are two small, but comfortable guest lounges, one with internet access and onre with a bar (expensive) Note: Hotel guests have to pay for their return journey to the airport in the hotel coach at 23 Euros per person. We will certainly use the hotel again. A great place to stay."}
{"sentiment":2.5,"text":"Booked two rooms here for family to see The War Horse at Lincoln Center. Location at Columbus Circle right next to Lincoln Center is awesome spot for scouting NYC during the holidays. Attention to detail in room appointments is extremely good - beautiful rooms, extremely good quality and comfortable bedding, very nicely designed baths. Rooftop lounge a big plus. Staff excellent - checked us in (very) early with no problem, very solicitous of our well-being - from door staff to front desk staff to housekeeping staff. Would recommend this hotel to anyone, and will stay again."}
{"sentiment":2.5,"text":"this is the first time we stay in Grand Hyatt Singapore (usually we stay in Meritus Mandarin),the staff service in this hotel is very excellent.When we stayed,my wife have sickness and she vommit all night....the staff help us to contact doctor,taxi and hospital..after my wife come back from hospital,the duty manager called us and asked if everything is ok..and give us fruits too... thank you very much for all kindness,helpfull and friendly staff of Grand Hyatt Singapore..especially to Mr.Anumodit Chaturvedi and friends which duty in that night..thank you very much"}
{"sentiment":1.5,"text":"I have been to Las Vegas two times before and Circus Circus gave me the impression of a mixture of kindergarten and smoking paradise. I was on a business trip this time and all other hotels on the strip for that weekend were way too expensive for my reimboursement budget so I had no other choices except may be Sahara or Travelodge. Actually it's better than my expectation. Room is clean, TV is old but at least it works, bathroom is of moderate size. There is no smell of cheap air fresheners in the room. The hotel is a little bit far away from the center of the strip, but I think it's still better than Mandalay Bay or Luxor, let alone the Stratosphere. Anyway, you come to Vegas for either gambling or other funs, not staying in hotel room and watch a 18-inch tv."}
{"sentiment":1.5,"text":"A great place in central times square, clean and friendly hotel. Rooms a little small but comfy beds, flat screen tv, coffee machine etc. hotel a little scruffy but it's so busy but don't be put off as great location for NY."}
{"sentiment":2.5,"text":"Our family had a delightful stay at the Ritz over the Christmas holiday. We traveled with an infant and I would like to say that the amenities for a small child were excellent. We worked with the guest services manager via email prior to our stay to ensure we had a crib in the room, and it was ready for us at arrival and was in perfect condition with bedding and bumpers (although we brought our own). And you can't beat the poolside pack and plays! Great touch. The hotel overall was the perfect choice for us - just five minutes from the airport (huge plus when traveling with a baby) - with an amazing pool and easy access to a well-kept beach. There are babysitting services as well although we didn't use them. Hotel is in walking distance to a Walgreens and other stores if you need snacks, prescriptions, baby supplies or food, sunscreen, etc. The food at the resort is very good, and we are picky picky eaters! Due to the operating hours, we ate at Mares, lobby lounge and the Ocean Bar only; all were great. Room service though was our favorite - loved the seafood pasta and banana trifle so much we ordered it for three nights! Overall, service was outstanding, and we really appreciated the warm smiles and helpful attitudes even on Christmas Day when I'm sure the staff would have preferred not to be working. We have stayed at several Ritz properties over the years and this property certainly lives up to the reputation. My only suggestions (very minor) would be to put in a railing on the stepped entrance to the beach (a little slippery, especially when carrying baby), offering more local spices/coffee/arts&crafts for sale in the gift shop, and expanding the hours of BLT and Il Mulino (starting dinner times of 6 pm were too hard with the baby - would have loved a 5 pm dinner or a more casual lunch option so we could try those places). We would definitely recommend this hotel for a quick stay in Puerto Rico."}
{"sentiment":-0.5,"text":"I really liked staying at Tahiti village a couple years ago so we thought we'd look into buying a unit. We went for the presentation where the \"salesman\" was verbally abusive, threatening, derogatory, mean and insulting. Never ever have I been treated as a potential buyer like that. It was surreal. I said to the boss \"what the heck is going on here, this is what he's saying to us\" and he spoke to him. When the \"salesman\" came back he said why'd you tell my boss, I've been nice to you and then continued with his insults, bullying and ridiculous behavior. I called him on his behavior and disposition and he acted like he didn't know what I was talking about. My Husband was fuming but kept it inside so as to not make a scene. Eventually we left, on the way out the guy was bargaining with us, just keep it between us, please don't say anything else to my boss etc. It was totally nuts! Not only will I not buy Tahiti Village I won't be staying there ever again based on this crazy event. The sales tactic was just down right pathetic and ridiculous. It was crazy, crazy!!! I am sure there are some lovely sales people with common sense but this wasn't one of the, Tahiti you've lost our business I won't be back no matter how much I like the property. The property was really nice though, new and clean."}
{"sentiment":1.5,"text":"I was making a quick visit to Honolulu and didn't want to spend a lot on a place to stay in the Waikiki area. The Stay Hotel was reasonably priced, the rooms were very clean, and the staff was incredibly nice and helpful. If you need to park a car at the hotel make sure you arrange for that ahead of time because space is limited. Also, it is on a noisy street with a lot of delivery trucks, tourist buses, etc. But, the rooms have A/C which you can turn on at night to drown out the street noise. Beds are comfortable and the area felt safe. The hotel is in a great area for shopping, eating, and close to the beach. I am giving the hotel a \"Very Good\" because of the price, cleanliness, staff, and location. You can always pay more for more frills in that same area."}
{"sentiment":2.5,"text":"My husband & I met another couple at the hotel for a 4 night stay. We had a gift certificate for a Casablanca package and they had the same. We were both upgraded to rooms with a view of the concert venue which was wonderful and we didn't even have to ask! We were there for one of the concerts so this was an unexpected surprise. Our friends had some issues that were taken care of by the hotel quickly. Room service was very good on a busy concert night. The hotel is close to everything we wanted to do and to the airport. We all enjoyed our time very much and can't wait to visit again soon."}
{"sentiment":1.5,"text":"This was the 5th or 6th time my husband and I have stayed at the Alexis, the first one after their big remodel a year or so ago. We used to have issues with the service at this hotel all the time which is why we switched for a couple of years to their sister hotels in Seattle- the Vintage Park and the Monaco. For this trip, I decided to give them another chance and try it again. Ugh. Pros: the remodel was good, they needed it and it looks good and is comfortable. We also got a steal on a king premier suite which made us super comfortable for our stay. Cons: room was a couple of doors from the elevator which wasn't horrible because the hotel wasn't that busy this weekend but I could see how it could be annoying if they had been more full. I guess somebody's room has to be by the elevator, right? The service- big problem. I ordered room service breakfast the first morning- lukewarm, gluey oatmeal missing the advertised currants. Later, I put my tray out in the hall and then stepped over it all day long when nobody came to get it for many hours. Then 4 times throughout the day, I returned from outings and found no doorman present. I'm not a princess and can open my own door, but when I'm weighed down with packages or need a hand otherwise, it would be nice. Two of those times, there was a valet (I think) standing inside the door TEXTING on his cellphone and he had the nerve to look up and say hi to me as I struggled past with my packages. Later, running late for a dinner reservation, we were thrilled with how quickly the valet was able to get our car when we called down for it, BUT when we got out to the street, our car was sitting there UNLOCKED with no valet in sight. I went back in to look for him to get the keys I found him chatting up the salesgirl working in the perfumerie off of the lobby. Are you kidding?! When we returned, from dinner, no valet in sight. I went in again to look for him and found him behind the front desk messing around on the computer and realized that he must have seen us standing around looking for him since he had a straight shot through the lobby out to the street and had watched me walk up to him. FRUSTRATING!! Housekeeping- I happened to be in the room when she came, but I sat in the living room reading the paper to stay out of her way so she could do her thing. She left us with TWO towels for two people in a suite, asked me if I was done with my room service tray and then left it after I said that yes, I was done and didn't run the vacuum even though the dark carpet was obviously in need. A couple of years ago, we had a true nightmare stay here- way worse than than the minor annoyances I describe here, but with some of the same characteristics- clueless valets and doormen, noise (plus a teenage party next door that they refused to break up but it went on all night, being put in a \"non-smoking\" room placed directly over the bar downstairs before there was a ban on indoor smoking, so the smoke floated up into the room and it reeked and they refused to move us insisting that we had been given a non-smoking room, asking the concierge for a recommendation for a good indian restaurant and being looked at like we were from another planet and told that Seattle doesn't really have that. Really? No Indian food- I doubt it, and I could go on and on about that visit). I contacted the management then and they were super apologetic for the problems we had and really did a great job of making it up to us. I just can't believe that two years later they are still having problems with service staff. You'd think they'd work that stuff out, but maybe it's just a pervasive problem in service there. I don't know if we'll stay here again soon. It's a shame because we find it more comfortable than either of the previously mentioned sister hotels but I can't justify paying these rates when I know for the same price at the W, the 4 Seasons or elsewhere, these service issues would not be tolerated by management. We're very loyal Kimpton customers mostly because we travel with our two little dogs and we've stayed with them all over the country, multiple times a year but this location might end up being a deal breaker for us."}
{"sentiment":2.5,"text":"Our family stayed here from June 11-17, 2005 and we all loved it! We had 3 units in Building 98, the Conquistador, 2nd floor. We had a 2 bedroom, a 1 bedroom, and a studio under 3 separate reservations (I got 2 through Interval International and the studio through a timeshare presentation offer) and they were able to get us all on the same floor in the same building. I did request refurbished rooms and was not disappointed. All units were spacious, clean and nicely, tastefully furnished, although you could tell the bath and kitchen fixtures and tile weren't brand new. Still, they were very nicely maintained, so no complaints. The location we had was perfect: away from the noise of some of the pools so it was quiet, overlooking the golf course, but close enough to a smaller pool to allow a quick dip before dinner. We dined only in our units or at the theme parks, so we did not enjoy the reasonably priced Nick's Grill, but would definitely try it on a next visit. The housekeeping works like this: daily if you are a renting guest, once a week for Marriott owners, and only if you request and pay for it for Interval exchangers. They did bring extra towels or paper towels/toiletries if you ask them to, free of charge, although sometimes it took a while. The resort is absolutely kid-friendly, but doesn't compromise for the adults, either. The kid activities are plenty and many are free, although with our busy schedule of trying to get in all 4 Disney theme parks in one week, we were not able to partake in the resort activities. We did hit the pools- the Vista del Sol pool is definitely a can't miss with the kids, as is the Village Center pool. The pool near our building was a hit with my daughters, 6 and 2, because it was quieter. The true highlight for the kids was the amazing playplace climbing structure- WAY better than a McDonald's or Chuck E Cheese and cleaner, too! The things that looked amazing but we didn't have time for: golfing, tennis, duck and swan paddleboats, four person bicycles, free family photography for guests, aerobics, smore's night. When you check in, they give you a weekly schedule of all activities, and it's extensive. The grounds are large and sprawling, and that is one of the things I liked about the resort....it's gorgeous and spread out. None of the buildings are much taller than the palm trees and all direct you to golf course or pool views, with no parking lot views. All the resort amenities are either a short walk from each other or a slightly longer, beautiful walk away. The buildings are a way off of International Drive, through a protected forest area, so no road noise at all. You feel secure having to pass through the gatehouse before entering the resort buildings area. While they have a free shuttle to get you from different areas of the resort, you are out of luck getting beyond the front drive without a car. Renting a car was pretty cheap (one week full-size for $131 through Dollar) and Disney has $8/car parking with in/out privileges so you can come back after a nap and not pay again. The resort will call a taxi (about $30 to Disney) or the Mears Shuttle (about $15 per person roundtrip- a crime!) but both were lots more expensive than piling everyone in the car and driving yourself. The local Publix was a short, easy drive away. Also, no one tells you this but there are two $.75 tolls from the airport to the resort and back, so have some change or small bills! The timeshare presentation was fairly painless, and definitely no pressure. Ours took a little over 2 hours, but mostly because we were talking with our salesperson who was very nice and an ex-semiprofessional English football player (Mark Bulmer). If you have kids, bring 'em, as they can give you your presentation in the kid's play room. They had two rooms with videos, Nintendo, coloring and toys, so it was nice not to have to worry about the kids. They like riding the golf cart to see the model, too. Coming to Orlando in June is a hot and sticky proposition, with thunderstorms daily, so we used the washer/dryer every day. Be sure to buy one bottle of cheap detergent at Publix the first day. (Publix was a lot cheaper than the Marketplace store on site for almost everything). We would definitely stay again, next time to also fully enjoy the resort amenities instead of just the theme parks."}
{"sentiment":2.5,"text":"I stayed at this Ritz-Carlton property over the holiday season for one week in mid-December. I booked a package rate that included hotel credit to be used throughout my stay. I arrived late for check-in (11 PM) since my flight was the last one coming into OIA for the evening. I was greeted by the bell staff with a hospitable courtesy that was comforting to encounter after a long day's flight. The staff member at the check-in desk was very welcoming and expedited the check-in process quickly and efficiently so that I could get to my room faster. I booked a Club Level Garden View Room and was then personally escorted by the shift general manager to my room and given a detailed and quick orientation en route as well. Any concerns and special requests were inquired by the manager before his departure from escorting me to my room since he could tell I was tired. He made sure an associate from housekeeping turned down my room and had a warm bath waiting for me by the time I arrived, The room was spacious with a comfortable bed, great amenities, clean shower/vanity area with every attention to detail in cleanliness cared for on a daily basis from housekeeping. The bell staff personally greeted me by name whenever I left or returned to the property for the evening and always assisted me with my chauffeur requests. I had a Swedish Massage at the Spa and the facilities were quiet, tranquil and excellent for experiencing a relaxing atmosphere. The pool was a great temperature (never too cold or hot) all day. The location is great as it is tucked away from the hustle and bustle of I-Drive (property is closer to Sea World). You saw the great views of the tourism areas of Orlando, and downtown in the far distance, while always in a serene and quiet atmosphere. Every time I stay at this Ritz-Carlton property I am always surprised at the level of detail and devotion to the overall guest experience at this property. I have stayed here several times in the past and will continue to stay here when I make my trips to the Orlando area. Thank you Ritz-Carlton for always upholding the Gold Standard!"}
{"sentiment":0.5,"text":"My partner and I was staying at this hotel on September 9, 2011. It was just for one night before heading out for a cruise. The hotel is nice, clean with friendly staff. The bed was comfortable and the bathroom was immaculate. Breakfast (included) was excellent! HOWEVER, we were advised that checkout time was 11a.m. We woke up early, went out for a stroll after breakfast. We returned to our room at 10:15a.m. and noticed the room was already made, our luggages gone including our carry-ons. When we went down to concierge, our luggages were sitting out in the open. They had taken the liberty to remove our luggages without asking. Furthermore, our passports, wallets, tour documents were still in the in-room safe. We had to go back to the room to retrieve them. No apologies or explanations were offerred. Luckily we are always careful with our important documents when we travel but our electronics were in our carry--ons. I wasn't going to write a review about this incident but on hindsight, I thought things could have turned out to be a nightmare if anything did go missing. Other than this one incident, I think the hotel is great, especially how easy it is to locate from the bus terminal and close to the port."}
{"sentiment":1.5,"text":"Gerne wieder showReview(19630047, 'full');"}
{"sentiment":2.5,"text":"We Loved this resort and have been to Mexico 4 times already. The food was delicious and the service was impeccable.We enjoyed every meal. it was beyond or expectations! My 4 kids ages 13, 11, 9 and 6 spent most of their time during the day with Silvia at THE KIDS CLUB. My kids always want to be with us and here they could not wait till they opened their doors @ 10 AM. They met other children --went on the Kayaks, went to the pool, beach -arts and crafts. They had so much fun. Silvia is the best! It gave my husband and I some alone time to enjoy the beautiful pool,Cenotes, catamaran, beach, food and drinks. I almost forgot...the beautiful white beds on the beach !!!! 5 stars +---KUDOS to theThe whole staff- Thank you again----Efraim, Samuel, Silvia, Fernando, Claudia and Patricia---just to name a few of the wonderful people that helped make our stay so wonderful. Mucho Gracias!!! -----The Noah family- New York"}
{"sentiment":2.5,"text":"This was a great hotel. We had a corner room with windows across two walls that looked towards the city. Service was wonderful and everyone was very nice. Pool and outdoor areas were very nice. Would highly recommend this hotel for your stay."}
{"sentiment":1.5,"text":"This is a cool hotel with an really interesting history. The lobby is stunning, the location - very near Boston Common, and the \"T\". There are several great restaurants nearby. The neighborhood feels safe, and there are lots of upscale shops all around. Our room was large and quiet, we slept well. My one complaint...I wasn't sure the room was all that clean. I wasn't sure the beds were changed when we checked in . I think it is the bedcovers don't lie straight, or something. I looked over the room closely to see if it was dirty and didn't see a problem. But I just wasn't sure. The hotel is old, so some things aren't quite new, maybe a tile in the bathroom missing here and there. Our room faced the empty space between the building, so there was no street noise. No view either, but I was happy to have the quiet. We loved that the \"T\" station was half a block away. We ate at several nearby restaurants, MJ O\"Connor's Pub (we loved that), Maggiano's, and the best desserts at Finales."}
{"sentiment":0.5,"text":"We stayed one week at the Hilton Orlando, January 2010. I was there for business, but brought my wife and 2 small kids (8&3) with me. This is a big hotel off of International Drive, and it has its own convention facilities and is adjacent to the big convention center. The area is under a lot of construction; in fact the hotel is only several months old. It was clean, and very busy. The lobby/public areas were like a bee hive, with one convention after another coming and going. If you're only going to Orlando to visit Disney/Universal, etc., this isn't the place to stay at. In fact, you'll need a rental car (but where don't you in Orlando), and you'll pay $12/ day to park, despite the fact that there is no shortage of parking. The restaurants in the hotel were average at best, and you'll pay for the privilege of not getting in your car to go and eat. International drive, less than 1 mile away, might be the largest conglomerate of restaurants that I've ever seen. If you want a chain restaurant, it's there. There must have been 150 restaurants in a 5 mile strip! As usual, my biggest complaint at this hotel was the lack of free wi-fi ANYWHERE in the hotel. This really annoyed me - a new hotel without free wi-fi. They charge $16/day + tax for it.... The pool complex looked great, but it was 35 degrees out when we visited! While the hotel was clean, and efficiently run, I would not stay there again, unless I had to for another business convention."}
{"sentiment":2.5,"text":"The Best Hotel. I hope they don't raise the rates!"}
{"sentiment":1.5,"text":"This hotel is in a great location and the staff was extremely friendly. My wife, daughter and I spent two wonderfuul nights over Thanksgiving. The Thanksgiving buffet was great and the view from our table was spectacular. I do hope the hotel gets a much needed renovation soon but I fear that in this economy, it will not. The CONDITION,not cleanliness, but CONDITION of the hotel kept me from giving 5 Dots. It is definitely clean but needs to be refurbished."}
{"sentiment":1.5,"text":"As a family of 11 (with 2 children) we spent our family vacation at the Reef Playacar. We chose this resort because of the size, it's smaller and more personal, and dispite some of the reviews it's beautiful!! The rooms were a little outdated and the beds were a bit hard, but in general well kept and clean. We all loved the buffet, the breakfast omlettes were fantastic!! and the supper meals with the pasta station was fabulous!! The beach was very nice and clean and there was always enough beach loungers available, and we really liked the 20 min. walk to Playa Delcarmen along the beach. As for the activities in the resort, our 2 grandaughters went to the childrens play area once and they really enjoyed it, and one evening we really enjoyed the Mexican show, but due to the 3 excursions we booked through Sunwing (Alex) we came back each evening looking forward to lounging on the coffee deck, a great place to relax!! The overall apperance of this resort is great, there was always staff keeping it clean, and while we were there they were fixing wooden railings, pruning trees etc. and the waterfall & cenotes together with all the vegetation it gave a real jungle like feel. We really enjoyed it!!"}
{"sentiment":1.5,"text":"I love this hotel and am planning a return journey; it was a very relaxing hotel resort. The gardens around the buildings were beautiful and the added plus of the wildlife was wonderful. I saw many anole lizards around the pool, flashing their red throats at me as I sunbathed. I had a jack rabbit run over my feet, on the way to see our room when we first arrived, there are many rabbits running between the small gardens. I also saw many frogs (golden coloured), this was all an added bonus for me as i love animal and was studying animal science at the time. Although i never went on the horse-driven carts, i was allowed to pet the horses (but you must always ask before). I found the pool could get very busy in the afternoons, so I had taken up swimming in the early morning, as the sun was rising; I was always the first person in the pool. I never went on the slide in the pool due to it being a children's slide and was very small, also it isn't open until the lifeguards turn up at the pool around 10am. Transport to the parks was excellent, my mother had a wheelchair for the holiday due to medical conditions and the driver was always friendly and talkative (typical for Disney), this also gave us an added bonus of getting on the buses first and always getting a seat (brilliant). There were no buses to other hotels though, which was often a problem if we had a restaurant reservation to get to, so if we were running late we had to get a taxi. The neighbouring resort, Riverside, used the same buses and our stop was before their stops and gave us chances to get seats before them and on the return journey we were let off first, which meant we didn't have to go around the numerous Riverside stops. There was a boat service to Downtown Disney and Riverside, which was a great change from the air conditioned buses. The only problem was that it would stop running when it rained (when it rains, IT RAINS HARD!), if you were in Riverside this meant you either had to walk back or wait for the mini bus service to come pick you up (one time we had to wait well over an hour, not impressed!). The maids were very friendly and would leave us aa new towel animal everyday (i kept them all), the room was always spotless. I learnt from previous experiences in hotel, that if you leave a couple dollars a day for them, then they will bend over backwards for you! I must stress that you leave ANY and ALL valuables in the safe in room, I left my white gold earrings on the chest of draws next to the television, when we went off to typhoon lagoon, when I returned, I found my earrings missing from the box. I called the lobby straight away and the manager of security came up 5 minutes later. The manager said that I would be refunded the 100 that the earrings cost (i only bought them a day before going to Florida), I bought new earrings when I returned home. I know what exact maid had taken them and told the manager her name, I was asked if I wanted the police to be involved, I turned this down because I'd been given money for the earrings and I just wanted to relax and have fun on holiday. I was extremely pleased with the service that was offered me, as they didn't have to give me anything as I had no evidence that I had these earrings. The food court was brilliant, with such a range of food all day long, my family had the dining plan (very worth getting), so we always used our snack points to get our breakfast (cereal packs, milk, doughnuts, one of these would be a single snack point), as we didn't want a large meal for breakfast, but we got breakfast there on the last day and it was so lovely, with Mickey shaped pancakes or waffles, with any type of syrup on the planet, or sausage, egg, bacon and biscuits (my favourite). On our first evening we were very tired from travelling so we ate there, I had a rib platter, it was the best ribs I'd ever had in my life, the meat just fell off (yum), this came with mash and gravy (also lovely). During lunch time they had sub sandwiches, burgers/chicken and fries (average Disney food), pizzas or spaghetti Bolognese with garlic bread, also a desert counter, with ice-cream, cakes and these pastries in balls covered in icing sugar (very nice). There was also a range of fruit/vegetable packs. I recommend this hotel for those who wish to have a quieter experience in Disney, whether you are an older person or young child this is a great hotel."}
{"sentiment":1.5,"text":"We decided to stay at the Willows because the reviews were good, it was in an area we wanted to be in and the price was great (through Booking.com). The hotel is in the Lincoln Park/Lakewood area and is near many restaurants and shopping in addition to Lincoln Park Zoo and the beach. We were upgraded to a Junior Suite. The bedroom was a decent size with a king bed (I especially liked the linens cent very white and double sheeted) a nightstand and lamp on each side of the bed, a flat screen TV, a desk, a very small bureau and a closet. The sitting room had a fully stocked refrigerator (at reasonable prices), another TV, two comfortable chairs with a table and lamp between them. The bathroom was past the sitting room. It was very small and poorly laid out. In order to stand at the sink you really needed to close the door, which made it seem even more claustrophobic. Still, the bathroom had a tub/shower combo with good water pressure. What really makes this hotel special was the staff. Each employee seemed dedicated to making me happy. They were always helpful and there were enough of them so I never needed to wait long for attention. Cookies are served everyday from 4-6 and they are good!. We were on the third floor (there are 4 floors total) and the room was quiet. The continental breakfast exceeded my expectations. Along with coffee, tea, decaf, orange juice, they offered bagels, pastries, muffins, yoghurts, fruit cups, apples, dry cereal, assorted flavors of hot oatmeal, and Jimmy Dean breakfast sandwiches. Nothing was home made, but everything was fresh. The hotel offers free entry into a nearby gym. Parking is either $17/day or $22/in-out privileges. We were lucky; we stayed for three nights and only had to purchase parking one night, the other two days we were able to find street parking. Still, even if you pay, it is far less than downtown Chicago prices."}
{"sentiment":-0.5,"text":"We stay in NYC for a kid-free weekend several times per year. We stay at a diffrent hotel every time and have had great experiences with nearly every property (Affinia, Kitano, Bryant Park, W, etc....all great). This was the first major exception. We don't spend much time hanging-out in the room and we are used to typically-small NYC hotel rooms. This \"room\" was so small one of us had to be sitting on the bed or in the bathroom so there was room for the other person to walk around the bed. You also had to be standing in one very specific spot in the bathroom in order for there to be enough room to close the bathroom door. It was almost comical is was so small. Like something from I Love Lucy. They should be ashamed of themselves for classifying this as a room (the difference b/t it and the rest of the rooms on the floor is clear once you look at the emergency escape floor plan that's posted). The bed was, I guess, a double because there is no way in hades anything bigger than that would fit in this room. The AC was super-loud but not especially cold. If that had been the only issue it would have been NBD. Our room rate probably would have been decent for an actual room but not for the sleeping closet. Probably not coincidentally, for the first time ever upon check-out, we were not asked if we enjoyed our stay. After all, they could see that we were booked into the sleeping closet. All in all, a wonderful weekend in NYC for the NY Comedy Festival and shopping but we will not stay here again."}
{"sentiment":1.5,"text":"Refreshing hotel at bargain price via hotwire. I've been to NYC probably about 15-20 times for the weekend as my partner lives close to the city ATM so we take advantage. for the weekend prior to Crimbo I decided to book friday and saturday so we could party without the worry of travelling home. The hotel was a bargain $200 a night via hotwire. which we thought was a steal for this period 21st-23rd dec. The staff where very fast pleasant and the room was a perfect size for a romantic weekend. Large bath corner room with two windows facing different directions over times square. Security seemed very good as we were prompted for out keys on entry to the hotel every time. Some great eateries really close for breakfast and bar for a couple of last beers before bed time. parking wasn't too outrageous at $45 a 24hr, which really aint bad for NYC. Cons: the guys took an age to get our car back and if your checking bags early prior to check in there was an awefully long Q. This didnt effect us as we arrived late. All in all we had a great time here, although we didint depend on hotel service at all.. who does your in NYC."}
{"sentiment":2.5,"text":"Great location, nice room, friendly staff. Will stay there again."}
{"sentiment":2.5,"text":"I loved this resort and will definitely be back. Good: Our room was spacious and mostly beautifully decorated (one exception noted below). The shower in our room was phenomenal. The staff is very polite and helpful. The buildings and facilities are truly lovely and the grounds are well-maintained. Lots of staff/security personnel around at night - very safe feeling. The pool is huge, with lots of fun nooks, in-pool lounge chairs, sunning spaces and games. There are big poolside cabanas with king-size cushions to lounge on. The resort is on a nice beach (where we spent most of our time), with lots of lounge chairs on the sand. Bad ***: I reserved a room with two double beds but was given a room with one king at check-in. Not a big deal as the room had a pull-out sofa. However, that pull-out sofa was WELL past its prime, stained and with patches worn through. It was however the only sore point in an otherwise very nice room. Mixed bag: The on-site small convenience store is well stocked, but is very overpriced. A small town is just a 10 min or so drive away and I recommend making the drive if you'd like to buy wine, liquor, snacks or assorted sundries. Better yet, stop on your way in and stock up. Don't miss: The resort's large population of iguanas is fed at 10am every morning. *** I want to note that the hotel sends an email a few days following check-out requesting detailed feedback. I let them know about these issues in that survey and they were extremely quick to personally reply with a sincere apology and a few more questions to make sure it didn't happen to another guest in the future. I was very impressed with both the speed of the reply and its content."}
{"sentiment":2.5,"text":"Took a holiday to Orlando and stayed at the Marriott Cypress Harbour and all I can say is the property and villa/ apartments were WONDERFUL!! The location is within a short distance of everything, the pool area is beautiful and the amenities are beyond expectations!! We seriously considered buying into their time share options!! Would have posted more pictures but the kiddos are in them all : ) Sorry...."}
{"sentiment":2.5,"text":"My family stays at Marriott's regularly and are almost never disappointed. This hotel was no exception. Clean,comfortable rooms, great service and a free breakfast in Times Square; what more could you want? My husband and I were in NY to meet some friends that we haven't seen in a long time and to go to a concert in Central Park. We shared our room with another couple to cut costs and still had plenty of space. Our trip centered around eating and we found quite a few great little restaurants near the hotel. More importantly the hotel is a 2 minute walk from the Subway, so you are a minutes away from pretty much everything."}
{"sentiment":2.5,"text":"Great place, great location, awesome view of the city! one of the few tallest buildings in Singapore with a fantastic balcony rooms where you could chill and watch over the Marina Bay and the Padang! lovely !"}
{"sentiment":2.5,"text":"Recently my boyfriend and I booked a room for a mini vacation. For $165 we booked the Oceanfront King. We arrived earlier than expected, and the front deak staff allowed us to check in early. When we came into the room everything was perfectly clean and had a very \"home\" feel. The whole hotel was nice and quiet, and the staff was extremely polite! For as close to the beach it is, its a steal! The elevator starts to move sometimes before the door is closed, which is a little scary, but there's nothing wrong with taking the stairs. I would ABSOLUTELY stay here again!"}
{"sentiment":0.5,"text":"We went to the Hard Rock during off season in mid September. There are 2 reasons why we choose the Hard Rock, the perk to jump to the front of lines at Universal with your room key and because someone recommended it to us. It turmed out Universal was not crowded in Sept even on a weekend. Lines were short and after a week at Disney, a 20 min wait did not seem long. Maybe during peak season you do need your key for the lines. Someone with small kids did recommend the hotel to us. This is NOT a place for people without kids. There are kids running up and down the halls at all times of the day. We upgraded to the concierge level which was a little better but still lots of noisy kids and it cost us almost $100 a day more! (They also did not have any rooms available with a king bed in the regular part of the hotel). The people who worked at the concierge lounge were very young and only seemed to be interested in talking to each other about when their shift ended rather then helping any guests. They did not clean any of the tables in the lounge until someone complained. The coffee shop was also closed for renovation and the only choice to eat was at the bar by the very crowded pool. The food was very overpriced and not good. This is a fun place for families but there are much better places to stay for the money if you don't have kids."}
{"sentiment":2.5,"text":"Apartment-like room was stylish, big, and in a great location We just got back from our first trip to NYC,, had a terrific time. It was me, my friend, my sister, and her husband. This hotel suited us 4 perfect without making it too cramped. The hotel is alot nicer than the picture paints it, in fact, it's pretty hidden, sharing a wall with a couple of restaraunts. Once you get inside, the lobby is very small, but there is a desk and a clerk, and an elevator to take you up to your room. Our room had 2 bedrooms, one good sized bathroom, a living area completely furnished, 3 color TVs total,a phone, and an all white kitchen equipped with coffee maker, fridge and dishwasher. Maid service came everyday around 11, always restocked the fridge with english muffins, bagels, coffee packets, milk and juice. Also, our hotel room had wood floors and a nice color scheme throughout, very nice and clean. Only complaint is the noise,,, this is NYC. Lots of traffic, horns honking, sirens, etc so bring ear plugs for when youre trying to sleep. The location is excellent-right in Mid-town Manhattan and only a two minute walk to the Lexington and 51st St Subway station. Lots of coffee shops, stores, Starbucks, cafe's about a stone's throw away.Endless excitement and ambiance of NYC everywhere. I would recommend checking out the cool Whiskey Blue bar, at the W hotel, right around the corner. Good music, nice elite crowd and lots of business travelers. Pizza joint attached to this hotel had good cheap pizza. If youve never been to NYC, you will love this hotel and love the area. Hotel is recommended highly if youre traveling in a group or with teenage kids and need extra room. This place is not cheap but you can comfortably fit 4 or 5 adults in an apartment and split the cost-another good thing about this hotel. We plan to stay here again but I'm told you need to book way in advance."}
{"sentiment":2.5,"text":"My partner (now fiance) stayed here on our very first mini-break from London so expecations for the romance factor were high! We found the staff very nice but unobtrusive, the room (junior suite) was stylish and well fitted out although a little dark, and bathroom spotless. Breakfast in the vaulted dining room was lovely and the spa facilities were really memorable too in terms of the setting in the cloisters of the building. Would definitely recommend and an excellent location to walk to all the key areas in Paris. Loved it."}
{"sentiment":0.5,"text":"Was staying for 1 night, which was fully OK given excellent price/value for quite tiny superior room and pre-made WC cubicle, which was OK with me being alone (The superior room differs from standard one, having AC installed), booked for app GBP 50 for night via their homepage. If you book breakfast on arrival, you get 20% off, which is even better value, and the quality of breakfast was OK (they are trying to offer you full cooked breakfast for app. 5 GBP more, but I did not tried this). The only thing, I did not like, was that the ordered wake-up call did not happen. This is a shame, as this I find one of the important services for business traveler. Good, that I usually have back-up. After complaining at the reception, I noted, that only 3 wake-up calls were requested. I have been told, that they not only called me, but even went to knock on the door. I was already awake 20 minutes before the ordered call, so I might have been able to notice that somehow.... But it did not happen. The chinese restaurant downstairs does not belong to the hotel and was surprisingly good. The only problem is, that they do accept credit cards only from GBP 10, so I needed to increase my take-away order in order to reach that amount. But overall good experience though! But the internet access for 17 GBP and safe for GBP 2 is not acceptable."}
{"sentiment":2.5,"text":"We went for 4 days in new york and the hotel was superb. beautiful service. immaculate rooms with a wonderful view. the food was beyond delicious, from amazing salmon at lunch time and the best breakfast in new york. we couldnt have had a better four days. no complaints whatsoever, truly incredible."}
{"sentiment":2.5,"text":"From the minut we entered this Boutiue hotel we felt like comming home to be with family and friends. The building is a restored Spanish Villa dated back to the 1920th and it still maintains that eras atmosphere which is casual elegance and relaxing enviroment. The hotel is located in Condado a 10 minuts drive from old San Juan, the beach is 5 minuts walk and there is a sizabel Jacuzzi one can relax in. The Niche restaurant which is in the hotel is the best in the area.General Manager Ms. Rivera and Director of guest services Chand Siegel were very helpful and attended to all of our needs. We highly recommend this place, and we will definitly be back."}
{"sentiment":1.5,"text":"We have booked this hotel from a website and we must say that the price for this season were not expensive for a city as Venice! It was around 70% above the regular price. That's why we have decided to book a Junior suite... -The location is wonderful because the St Mark's Place was at only 3 minutes by foot and the Rialto at 10 minutes. -The room was well furnished in venice style (king size bed, TV, mini-bar, air conditioning, and Jacuzzi in the bathroom). The hotel was very clean, and everything was provided including slippers, nail file, shaving kit and a toothbrush. But we have noticed that the hotel was divided in tow parts and we were in the new one. We can't say if the room in the old part were so well furnished. -Even if we were in low season the problem is the breakfast. There is only 15 tables and there was just the minimum ask for at the buffet (no fruit for example). You must wake up early if you don't want to wait to be seating. -The staff was friendly"}
{"sentiment":1.5,"text":"Location, very near (1,2,3) metro: Only 5-10min to Times Square and 10-15min PennSt [->Macys] / Tribeca / Soho. 900m/10 min to Lincoln Center by foot. Also near Central Park, Dakota, Strawberry Fields. Nearby many not over-priced good restaurants, Fairway-market (excellent grocery) & other services. Very nice neighbourhood. We had 17th floor penthhouse w/1 bedroom, spacious living room (with lcd tv), huge roof top terrace with beautiful skyline + bathroom. Next to famous and historical Ansonia building. Small, good enough kitchenette: coffee maker, fridge. Clean - small bathroom, but OK. Check in/out fast. Reception ordered taxi back to JFK, but no actual \"overall service\" (which we didnt need). Open 8am-10pm, but 24/7 security."}
{"sentiment":2.5,"text":"We were a group of 5 consisting of our 81-year-old mother, three siblings aged 49 to 58 and one 16-year-old male. We felt immediately welcomed by co-owners Walter and later on, Sandro, who were friendly, helpful and run a tight ship. We stayed in the junior suite which was clean, cozy, charmingly decorated with perfect, air-conditioned room temperature (very important for us given the heat), a safe and refrigerator. The bathroom was newly-renovated with attractive, modern fixtures and immaculately clean, plush towels. Hotel is located a short, 2-minute walk from a vaporetto stop which made it super-convenient to explore the city by water and is a pleasant 20-minute walk to San Marco square which is the centre of the action. Breakfast was simple but substantial. Apart from the owners, we were also very impressed by housekeeping staff Grace and night manager Lito who went out of their way to make our stay pleasant. They appeared to be genuinely interested in the comfort of their guests and their easy cheerfulness is a reflection of how well the place is run and managed. Our teenager liked the free, high-speed internet access. The only negative was we had to lug our suitcases to our 2nd floor suite via stairs, but given all the pluses, this was a very small minus. We'd stay there again anytime!"}
{"sentiment":2.5,"text":"We had a wonderful 3 day stay at this hotel. The acommodations were equivalent to 4 and 5 star hotels we stayed in in Prague, Budapest and Vienna. It is a brand new hotel so the entire facility is spotless. All linens, furniture, and fixtures are new and modern. We paid $72 cad. per night. The location is strategic and central. We were a 20 min. walk away from every single attraction and site in Berlin. We walked everywhere the entire 3 days we were there. The street has several markets, restaurants and a Lidl grocery store around the corner where you can purchase wines and cheeses for 1 euro. Absolutely incredible! All the restaurants were cheap as well as shops on the street. Potsdammer is the main street (the hotel is on this street) with most attractions. Our stay was memorable because of the friendly and extremely knowledgeable staff who had information on everything possible we could ask them. We took a train from Berlin to Vienna. The station is 15 minutes away from the hotel. A great convenience! Most of the guests seemed to be European. The breakfast is geared to this group. We did not have breakfast at the hotel since there are half a dozen cafes and bakeries on the street where we stopped off for treats. Loved it!!!"}
{"sentiment":2.5,"text":"Second time staying here, and the place only gets more comfortable. Since converting from that other chain that starts with a \"W\", this place has gotten luxury at a good price down to an art. Located right in the heart of downtown, and minutes from the airport, just about everything you might want to do in San Diego is in walking distance or a short cab ride. The train station is just around the corner too, making it perfect for a connection from the Coaster or Amtrak. If you don't know about the Heavenly Beds, that alone is reason to stay here. Doesn't get any more comfortable. Love this place!"}
{"sentiment":1.5,"text":"My wife and I are in our early 40's and stayed here Nov 13-16th. We booked through the hotel website and paid $604.00 final price after taxes each. We flew on southwest airlines and it was the worst flights ever. No seats assigned, it is a free for all. Luckily a nice man moved so we could sit together. No radio/TV/Movie for a 5 hr flight. The in flight meal was a Halloween sized bag of peanuts. I guess we got the deal so.... The hotel is wonderful. The rooms are the best ever, we are not gadget geeks but had no problem working everything in the room, lots of fun. The bathrooms were luxury. The bed is like sleeping on a cloud. Loved the room. The hotel is modern design and in my opinion is lacking in atmosphere.The bars are nothing exciting, we went to \"the bar at times square\" in New York New York hotel and had the best night out ever, an experience I expected and had at this bar in Vegas. The Casino has a nice vanilla smell to it, not smoky like others which is great. However it is hard to win here, the money was flying out of my hands!!! The hotel is big. I am in good shape and even my legs and feet were hurting from all the walking involved. The hotel is set back from the strip so it is a long walk to get there. Put on some good walking shoes you will need them. Also try and get a room near the elevator to reduce your walking distance. The breakfast buffet for $15.99 was not a bad deal believe it or not, basic buffet fare with bottomless cup of coffee and more. The restaurants are expensive however. The Elvis show in the spectacular Elvis theater was superb!! We had tickets included in our package and loved it!! Highly recommended. The great room trumps any not so good things about this hotel, and makes this a great hotel. Overall we loved our stay here, and would return on a deal."}
{"sentiment":1.5,"text":"True bargain I stayed at the Panda Hotel in Hong Kong the night of Mar. 14, 2005. While it is quite far from the city center (Kowloon-- about 25 km.), the hotel was pleasant and very reasonable: for me $44 US per night, including buffet breakfast. The shuttle from the airport was easy and cost only $10 US. They even had my name at counter A-16 in the airport where you get the shuttle. The hotel staff spoke English and were extremely courteous. While the floor carpet was stained (I believe they are renovating), the room was otherwise very clean with all the amenities, including TV, A/C, and a refrigerator. The free breakfast was fine. Cabs are cheap and this hotel is closer to the airport than most. For a business stay or overnight, it is a great bargain. One caveat: the dining room can be a little expensive if you're on a budget."}
{"sentiment":1.5,"text":"I've stayed at this hotel 4 times now and it's basic but good value. The tube station's round the corner with lots of pubs, a Tesco and a shopping centre in walking distance. The breakfast's basic but enough to keep you going and the rooms are nice but the bathroom's a bit small. All in all, good for the price."}
{"sentiment":-0.5,"text":"I have to start out by saying this is my first review I decided to write because I am started to rely on the reviews of Trip Advisor. On a scale of 1-5 I rate hotel a 2.5 because the best thing I would say cent \"is the space. Yes it cent cent s better than a hotel but you will have other issues to contend with. The space is only other reason I did not rate it a overall ZERO. But the condition s I can definitely give a zero cent The entrance of the condo is a fabulous mask indicating luxury because behind the mask cent \"aint no luxury After exiting the elevator onto the 5th floor I was first greeted by the most horrible smell and grease & grime on the carpet and walls. I opend the door to the condo and again I was welcomed in with a foul and moldy smell along With the inside carpet having the same grime matching the outside.. I toured the condo to inspect what I was getting myself into and wow was I shocked to find the following cent \" Very old and USED furniture in the Living Room with ripped fabric hanging off The dining room table was shaking from side to side as if it was on its last legs cent \"the matching chairs Were just as old and in very bad condition The kitchen was clean and very functional but the fridge did not get my drinks cold and the dust lying on top of the fridge was enough to send my sinus soaring cent The first bedroom cent \"nothing fancy or luxury not even close cent \"a spacious size bed cent \"I am thinking it was a queen but after tuning down the white comforter cent \"it reveal what I expected was stains on the sheets The first bathroom was clean cent \" but again nothing luxury or fancy about it cent \" The master bedroom was a good size but the soda cans left under the bed cent \"the dust again and of course stains on the sheets cent \"were also very visible. Once the tour was done I immediately exited the condo to head to the store to buy cleaning and dusting supplies. I didn cent cent t even think of complaining because no one was around to complain to and it was late at night when I arrived So my family and I decided to make lemonade out of the lemons that was given to us.. We traveled so far and we have been planning this trip for months so I decide not to get too upset but try and clean it up to make it comfortable for all of us.. I was prepared for some things, I brought my own sheets and towels and wash cloths because based on previous reviews. I was really shocked about the condition of the furniture. I have stay in other rentals and this has to be hands down the worst cent . I will leave on a positive note and state the roof top view is great and it has tables and chairs to relax on and also the cinema room is good. One suggestion take the word LUXURY out of any reference pertaining to the Envoy Club.. Bring your own cleaning supplies, sheets and towels don cent cent t forget a pair of slippers because walking barefoot is not an option unless you want to catch some unknown disease on your foot."}
{"sentiment":1.5,"text":"My boyfriend and I, as well as my best friend and her boyfriend went to this hotel for the Victoria long weekend to sightsee and party. ROOMS Besides having to use a single bed for two people, the room was just right. It was very clean and we had an awesome view of the city (specifically Chinatown and the taller buildings near Old Montreal). The room had a mini kitchen (stove, microwave and fridge) with cutlery and pots/dishes which was very convenient for us since we wanted to save money by eating in. There is also a Mac's convenient store downstairs and an IGA grocery store half a block away where you can buy food also. There is a nice terrace on the 5th floor where you can smoke and simply hang out. With the beautiful weather this weekend, we were on there a lot having a smoke, a drink, and playing cards (since there are tables and chairs too). Note, there are only TWO elevators which can both be slow at times. If you are impatient when it comes to waiting for an elevator, suggest for a lower floor or at least floor 5 or 7 (trust me/// once you're there, you'll know why). BOOKING My boyfriend and I had booked a Studio A room with a single bed and thought we could request for a room with 2 single beds (to make it into a double bed). Unfortunately, we were unable to get a room with 2 single beds because the hotel was fully booked. My ADVICE is when you're booking online MAKE SURE you are aware of what kind of bed is given to you especially if you're not travelling alone! However we managed to stay in a room with the single bed, and for the price, we thought it was a good value. SERVICE The front desk staff were very accomodating, helpful, and friendly. I've stayed in many hotels (franchise ones too) and this concierge staff was probably the best I've ever encountered with. They were very understanding and considerate. You knew that they genuinely wanted to make your stay the most confortable and pleasant experience. They answered questions with care and tried their hardest to accomodate to any request we made. Their service went above and beyond e,specially for a 2 star hotel. LOCATION It is right across from Montreal's Chinatown and about a 10 min walk from the Old Port. It is on St. Laurent Ave which has a lot of strip clubs and bars/clubs around. It is very close to the busy streets such as St. Catherines and Crescent St. If you want to party and be close to the parties, this place is a good location for that. It is also close to tourist areas. THERE IS NO PARKING IN THE BUILDING. The closest and SAFEST parking is about half a block away in an underground which isn't free either. One warning about this location is that there are a lot of panhandlers that hang around this area, but they seemed harmless for the most part. OVERALL I would go back to this hotel if I planned to go to Montreal again because of the value, the very central location to downtown, and for the customer service. Overall, I give this hotel 2 thumbs up but then again Im not super picky either. =P"}
{"sentiment":1.5,"text":"Boutique type hotel which appeals to a younger upscale hip market. The rooms are not inexpensive. The clientele seems to be young professionals. Very tasteful and Updated We noticed many gay people during our stay."}
{"sentiment":2.5,"text":"I got this hotel with a great rate thru Hotwire, but when reading the reviews I was a little concerned with the location since I was not renting a car. But taxis were always available at the hotel and for the tourist spots we hit, the rate averaged 8 to 13 dollars. The zoo being the most at 17.00. All the tourist spots we hit had taxis waiting outside so you never had to wait for one. This was perfect for my daughter and I. There were also concerns after reading the reviews that we were booked at the Bay Tower and not the Marina Tower. That was not a big deal either. After being gone from 8 am to 10 pm every night it didn't matter to us. When we were driving back to the hotel you come to the Marina Tower first. My daughter and I would stop there and go to their bar/restaurant and sit outside and have a drink. Then we would catch the shuttle that seemed to always be there when we were ready to go and it would take us to the Bay Tower. The staff could not have been more friendly and helpful too. Very important when you are from out of town and trying to figure out where to go and how to get there. Hotel was clean. They offer 5 dollar vouchers to not remake your room everyday. We used one every morning for breakfast at the restaurant at the Bay Tower. We thought this was really a nice place to stay. We wanted to go to La Jolla and w/o a car it would have been expensive by taxi. There is a visitor information center down by the Harbor who can give you any information you need to get around. We went to Seaport Village and they have a booth that sells all kinds of combination tickets at a discounted price. We bought a Seal Tour, Midway tour and zoo as a package and saved money. All in all a great trip."}
{"sentiment":1.5,"text":"The Cadillac had a good location for us because we wanted to check out Santa Monica but stay within a budget. The Santa Monica Pier is walking walking distance from The Cadillac. We checked in late which was a mess b/c the parking lot was full. The front desk guy took care of our car for us though. That was nice. In the morning we couldn't get out b/c they had to park a car behind us. We had to get help from the front desk again. They guy was very nice and helpful. We just prefer not to deal with that type of thing on vacation. We got upgraded without request and the room had a full kitchen and a queen bed plus bunk beds. We didn't need all that but it would be nice for a longer stay with kids. The kitchen had all brand new appliances and the other decor was modern. We were surprised that there was no A/C but luckily it was cool outside so we could open the windows. We were worried about the noise but the only thing that woke me up was the darn pigeons. The boardwalk noise was surprisingly quiet in the middle of the night."}
{"sentiment":-0.5,"text":"BAD My Reception wasn't that great. I didn't feel quite welcome bath tub utterly small! I could barely turn around. There was a sign that said save water and shower instead of taking a bath. I couldn't do either. Either the shower curtain would stick to me or I'd get bruised by the rod on the tub. No extra soap, just 1 small bar. It was very hot and there was no fan available. All controlled by central heating. Wen its 25 degress outside, the hotel considered it \"winter.\" Only 1 power outlet in the room and its socket was loose. Had to use Room service for hot water and milk. I would have preferred some machine in the room, so that I wouldn't have to call every time. the wireless was HORRIBLE! I had to go to the reception twice to have it set up. Someone was supposed to get back to me about an Upgrade. No one did. No wakeup call on day 1 (mar 25) No tissue replacement There was residual music playing for 3 nights. I had to call the receptionist everytime. There was construction till 9 pm mar 28. There was smell of paint and thinner, plus the constant noise of drilling and metal cutting. The noise started again at 830am On mar 29. Paint smell started on mar29 around 6pm. It was horrible. I had to open my room door to let some air in. I actually felt dizzy after a while because of the fumes. Horrible shower head. GOOD The room was very small but well organized. The location was GREAT! the only redeeming feature of the hotel."}
{"sentiment":-1.5,"text":"Enough said. There is a reason why there are so many bad reviews. Do not, under any circumstances, stay here! It really needs to be condemned. I've stayed in hotels all over North America as I travel for work. This hotel is by far the worst I've ever stayed in. I'd rather sleep on a park bench, at least there would not be bed bugs. Dark, dreary and nasty. I'll let my photos do the talking now..."}
{"sentiment":2.5,"text":"Very good service, very nice rooms and very very helpful and friendly personal. Thanks for your professionalism."}
{"sentiment":2.5,"text":"This was a great place and a great find - thank you TripAdvisor. I booked this place just the day before my flight to Istanbul from Vancouver and I must say, I was so glad that I stayed here. During breakfast, one of the managers would give you a personalized overview of Istanbul and highlight some key places to visit. Amazing customer service! The rooms were spotless and very clean. Loved it."}
{"sentiment":2.5,"text":"Was just there last week, if you don't want to spend $400/night and want great accommodations, real personal service, and one of the nicest classiest casinos in town than come on. No celeb chefs just great food in the restaurants..Not a place for a non gambler, but wonderful if you like to play, rest, eat good and enjoy yourself!"}
{"sentiment":0.5,"text":"The Hotel Spectra has some positive and some negative aspects. I'll start with the positive: if you want to be in Old Sultanahmet then the location is superb. You are certainly close to the Blue Mosque. The proximity to the sites of Old Sultanahmet is the primary reason I stayed here. However, if I were planning the trip again I would stay elsewhere (Taksim Square perhaps) because it doesn't take more than a couple days to knock out the attractions of this area of the city, but then you not close to much else in Istanbul. My fiance and I stayed at Hotel Spectra during Ramadan and I enjoyed seeing Muslims do their religious activities near the Blue Mosque. If you are sensitive to sound then beware because the call to prayer and general activities near the hotel will bother you. I found it to be an interesting cultural experience. The rooftop of the hotel has a wonderful view of Old Sultanahmet and we enjoyed eating breakfast each morning on the roof. The breakfast is outstanding and among the best I've had for free at a hotel anywhere. I recall that the woman who set up the breakfast each morning was very sweet and eager to help. On the negatives, the rooms are not especially charming and are very basic. I do realize that \"you get what you pay for\" so I am not complaining too loudly, just stating a fact. I had one problem with the gentleman at the front desk concerning transfer to and from the airport. It was ultimately resolved favorably, but I recall being annoyed that it took some explaining. As I said above, in my view staying in the Old City was a mistake, but not the end of the world. We still enjoyed Istanbul."}
{"sentiment":2.5,"text":"Having never stayed at a Premier Inn before, I was a little nervous as I booked the hotel as part of a West End Theatre break. I needn't have been nervous. It was a wonderful place to stay. Greeted by a giant Purple tower block, me and my girlfriend walked into the reception and were instantly greeted by a smile by the friendly reception staff. There was a slight delay with checking us in as we had booked via a thrid party group but it was quickly resolved and were given a room on the 11th floor which had stunning views over London. Highly recommend getting a room on a higher floor for this reason. The room was a great size for a London hotel, it was clean, very comfortable with a lovely bath/shower room also very clean and well kept. Also had a small LCD freeview TV and a lovely letter from the general manager offering extra sheets instead of duvets because of the hot weather (as well as air con and available fans). There was no noise from other rooms and if you have the window open you will get some noise, but with it being on the outskirts of London its far, far less than normal. It was a perfect room for us, we couldnt have been happier. We had continental breakfast on the first day which was a great selection of cereals, pastries, yoghurts, fruits and toast, with plenty of hot and cold drinks all constantly topped up. The staff were very friendly and explained where everything was. We paid for an upgrade to a full English breakfast plus continental if we wanted and that was also lovely. Freshly cooked breakfast which was very tasty. We didnt have dinner or lunch there so cant comment on that, but the small but inviting dinner area was nice and the food set us both up for our sightseeing days. Ravenscourt Park tube station is just a couple of minutes walk away and is ideal for getting to the sights of London without being stuck in the middle of busy central London. The Hammersmith/Ravenscourt Park area is perfect to escape too after the noise and hustle and bustle of London. Overall there is nothing to fault about this hotel and we will most certainly stay there again!"}
{"sentiment":2.5,"text":"We stayed for one night at the Residence Inn downtown Toronto. The hotel is quite new. The room/studio was perfect with a fully equipped kitchen; comfortable king bed, large bathroom, flat screen TV, dinning table, sofa, fridge, microwave, stove etc. The hotel is therefore perfect for families with children. And we got the impression that most guests were families. Breakfast was disappointing, but maybe that was because of the crowded breakfast room with screaming children. The location is central to most popular tourist attractions. However as it is located near the financial district we believed it is not the best area to stay in Toronto. We preferred the Yorkville area for its restaurants, museums and shops."}
{"sentiment":1.5,"text":"the hotel was just like the photos and descriptions on their website. The staff was exceptional, professional and friendly, the price was much more than anticipated, but probably within \"normal resort pricing\" but my husband and I don't have the opportunity to travel too often, so we were taken aback on the cost of EVERYTHING! It took abit of the fun out of the trip, but we didn't let it ruin the day. Just know that a Pina Colada (their signature drink) is small and 13.00. By walking into Old San Juan we were able to enjoy the day without going bankrupt. The views were spectacular..would definitely stay here again, but would better prepare for the expense."}
{"sentiment":-1.5,"text":"We have traveled to NYC numerous times and unfortunately the hotels we normally book were not available. We settled on the Hotel Pennsylvania, which sadly we came to discover upong check-in was filthy, had broken fixtures and lights in the rooms and halls, torn and stained carpets, disgusting bathrooms, old broken-down beds, stiff cheap linens and the type of clientele that screams, sings, and runs up and down the halls all night. It took a hour to check in due to the line and their poor staffing. They refused to honor our booking preferences because we booked through Expedia. The staff is rude beyond belief. I would rather sleep on a park bench or in the subway than repeat this experience."}
{"sentiment":1.5,"text":"Pros- We paid $52 for a night which included free buffet breakfast. The room was large, clean and very upscale. The pool, work out facility and hot tub were great. The property is way off the strip with a backdrop of the mountains. There is a high end mall very close, which has a good restaraunt called the Kona Grill. It is close to major roadways. The property includes golf, bowling alleys and a movie theater. Cons- You have to walk through a casino to do go anywhere, including register at the hotel or go to breakfast. There is a ton of smoke in the casino."}
{"sentiment":2.5,"text":"The staff were kind and welcoming to a fault. Nothing was too much trouble including finding a local church prepared to allow a tourist to play the organ. They also gave good recommendations for restaurants and concerts and were very helpful when we found ourselves stranded due to the volcano. We had a large light room with 3 windows overlooking the small canal that runs past the hotel. Pretty painted furniture and a murano glass chandelier added to the atmosphere. The bathroom was small and bathless but I suspect that is not unusual in Venice. We loved the pretty garden and the fact that the building and furnishings of the public rooms were relatively unchanged from when it was a private house. The hotel is very close to the Rialto and to the Ca d'Oro vaporetto stop so getting around is easy. It was close to everything yet felt quiet and untouristy. There were lots of fairly basic restaurants nearby and getting to smart ones was also easy though booking ahead for these is important. It doesn't have a view of the lagoon or the grand canal but it is a beautiful, convenient and very friendly base for a stay in Venice."}
{"sentiment":1.5,"text":"We stayed here 3 nights and although the rooms are quite small for european standards it was quite pleasant. All the hotels we stayed in in Italy had horrible mattresses...hard as a rock...The breakfast buffet and the location of the hotel are really great! We would definitely consider staying here again!"}
{"sentiment":2.5,"text":"What can I say that hasnt already been said before. The hotels location is smack bang in the middle of the action on Hong Kong Island. The Times Sqaure shopping mall is spitting distance from the hotel entrance. For all those designer shoppers out there it is paradise for you. Theres plenty of resturants and bars within walking distance. In terms of getting to other parts of Hongkong there is a MTR entrance, and yes it is a bit of a walk underground to the platform but its not that bad and its cool down there. You can get from the hotel to Tsim Sha Tsui in about 20 mins using the MTR. We arrived at the hotel really early and didnt expect to be able to check straight in, but the front desk were overly helpful and managed to get a room cleaned straight away so we could get some much needed sleep. We had a doulbe room with sofa bed, it was more than big enough for us - lack of wardrobe/ shelf space but we managed. It was clean, tidy and peaceful. But who ever spends too much time in their room when in Hong Kong. Breakfast is not that nice if you go for the english option - theres a Starbucks on every corner so you can get a caffine fix there. All in all 9/10 you get what you pay for and a little more. Rachael UK"}
{"sentiment":2.5,"text":"My wife and I took a business trip to San Diego driving down from Washington. We checked in very early (1 AM), and the staff was courteous and very welcoming. The entry had a very nice waterfall and made the arrival very inviting even though it was not a resort hotel. The parking garage was well lit even though getting in late. The room was clean and had a nice view of the courtyard and had a seperate sitting room which was a great feature. The bed was very comfortable. The one time we had need of assistance at our room, the service was there within a couple minutes; very quick. The hotel is within 5 minutes of the Zoo, Balboa Park, Sea World, and most of the museums. Two minutes further to downtown. 5 minutes to Qualcomm Stadium. Great central location and a great value, fantastic shopping right across the street at Fashion Valley. If you need a high quality hotel right in the heart of the action, this is a good hotel."}
{"sentiment":2.5,"text":"A charming hotel. It is not for for those desiring sumptious accomodations. Rooms are small by US standards, but I didn't go to Paris to spend time in my hotel! The staff is courteous, helpful and friendly. English was spoken by all. The rooms were very clean, and as indicated in other reviews, the hotel is well situated in a neighborhood that is safe and convenient to the Metro. Ask about what extras the different rooms offer. We booked two singles, and my room had a small fridge, two burner cooktop and wash-up sink. Very nice should you walk to the nearby merchants and buy some things for snacking. My companions room faced the inner courtyard, mine the main street. All in all, a very nice place to stay."}
{"sentiment":0.5,"text":"This is a nice clean hotel with good staff and ok rooms. My TV was outdated and decor boring but bed and everything else were good. Bathroom was great. Alfredo at the Front Desk was super helpful and friendly. I haven't tried restaurant. I didn't like that hotel charged for internet, didn't have adapter for the 110V and one of its public phones wasn't working. Marghera district is about 20 min drive from the tourist area in Venice. I didn't rent a car, so I took a bus there every day. Make sure you check the schedule of night buses. The bus stop is about 10 min walk from hotel. I felt safe walking around at night. There are even few pizza places in the neighborhood."}
{"sentiment":1.5,"text":"I stayed at this hotel for 5 nights in May. I gave it a score of 7 out of 10. Pros: Great location in the middle of union Square Great city view from the room I stayed Very friendly and courtesy staffs Cons: Black mildew in the shower Dirty air filter in the room The double room I had was kind of small, especially the area between the desk and two sofas was crowded."}
{"sentiment":0.5,"text":"Nice hotel but more like a big guest house than what I would consider a hotel. The man at reception most days was excellent he is either an owner or senior manager. He sorted our room out early and offered us breakfast while we waited which was very kind on the morning of our arrival. Unfortunately the rest of the staff seem inexperienced and rather unfriendly. Great location, but small rooms."}
{"sentiment":1.5,"text":"My friend and i stayed for 3 nights, room was spotless! no bugs! friendly staff, quiet and safe neighbourhood, just a few feet from the 96th subway stop, buses runs along broadway, close to central park, close to everything, restaurants, shopping, 24hour restaurants. would definitely stay there again, room was a little small but sufficient for our purpose."}
{"sentiment":2.5,"text":"Everything you read about this resort is true, so I won't go on and on,,,,,it was absolutely fabulous! The only thing we didn't like was the fact there was no palapas on the beach, it's nice to get out of the sun once in a while but still enjoy being on the beach. And the towel game drives me nuts, I saw towels on chairs by the pool all day long and nobody sat there. My hubby had one of the best TBone steaks ever at Maria Marie, we went back again! Although we were booked for 10 nights, after 8 we decided to move to The Royal Cancun (we were going to visit friends for the day anyway) for our last two nights. The hotel is just as beautiful, even better ocean views because it's a high rise, but the service was NOT EVEN CLOSE to the standards of the Royal Playa del Carmen. Not sure why there would be such a difference, we were shocked."}
{"sentiment":1.5,"text":"just around the corner from Empire State Building, in the very heart of Manhattan, a few steps from two Subway stations, recently refurbished, clean, CHEAP with a friendly staff; just be adviced, rooms fronting the street, just like the one I had, can be VERY noisy at night, nevertheless if I managed to sleep anyway, given my problems at falling asleep, everyone can make it, but better ask for an internal room"}
{"sentiment":2.5,"text":"This being part two of our holiday,the first being the Signature in Las Vegas,the rooms were a little smaller.However the hotel is perfectly situated on Union Square is clean and well run and its staff a great team. To mention a few,Alisha behind the bar Matt the bell boy and the Oriental gentleman ( sorry didn't know his name) running the breakfast room all added the personal touch by chatting about anything you wished to ramble on about. Yes,you can always gripe about minor issues like the well worn air conditioning comments but this is San Fransisco not the warmest city in the land. We got exactly what we booked , a quiet room and mid height all as requested.The little extras like cookies and coffee in the lounge and the candy in the room all added to the hotel going that little bit further than many of the other impersonal hotels in the area. If I had one request (not complaint) it would be that the bar could stay open a little later mid week. To summarise ,great location, very comfortable and clean rooms,good breakfast menu and caring and friendly staff.What more do you need. Thanks for helping to make ours a great vacation John and Rhona"}
{"sentiment":2.5,"text":"We had a 2 bedroom unit and loved the privacy with the 2 bedrooms on different levels. It does require some hauling of luggage up and down stairs, so if you would find that difficult ask for someone to carry your luggage for you at check in. The pool was very comfortable temperature for January and we had fun hanging out there. The property would do well to gear at least one pool to younger children, but have not done so yet. We had a 2 year old with us and the water at it's lowest end was 3 feet. But we went to Walgreens next door and bought a noodle that he had fun clinging to with us. The bathrooms are wonderful and the water pressure is great. It is very easy to find and parking was not a problem for us. We enjoyed our stay here very much."}
{"sentiment":2.5,"text":"Stayed here for a week in early May. The hotel is very conveniently located - right next to the metro station. The staff was extremely helpful and friendly. Rooms were clean. We came back late night (past 10pm) several times and felt quite safe. Will certainly stay in this hotel next time!!"}
{"sentiment":1.5,"text":"Have stayed at several Embassy Suites and this is as nice as any or actually probably the best. However, there is a big caveat to this place. It is simply impossible to try and get there by car. I realize that most people probably don't have a vehicle because it is so close to the airport and that is why we stayed there the last night of our trip to easily use the shuttle to the airport, but arriving we did have a car. GPS maps take you to the corner of the hotel (if you can get there in the first place) which is blocked off to traffic by allegedly city traffic planners. You then drive a maze to try and get to the front of it while trying not to lose sight of the actual high rise. Believe me it was tricky. The hotel itself is very nice and the price extremely reasonable for Boston during a fall weekend. Stay there without a car and walk to the \"T.\""}
{"sentiment":2.5,"text":"We stayed there the first week of August before we went on a cruise. Location is great! Near Bus station, water taxi's, People Mover to Cruise ship... take a water taxi to St. Marks Square..... not a problem. Rooms were very clean and nice. We had 2 rooms - 1 was a larger room with canal view and the other was a double. Both rooms were great. Continental Breakfast was great as well. The ladies that work the breakfast are so happy to please. Special Thank You to Anka and Francesca they are just fantastic!!! I would definitely reccommend this hotel"}
{"sentiment":1.5,"text":"Business Class Stopover at affordable price It's much more civilised to break your trip to Australia with a stopover, and Hong Kong remains popular. We spent two nights unwinding at this very grand hotel situated in Kowloon and with far -reaching views of the ubiquitous skyline that is the hall mark of this great city.Very large and comfortable beds, huge flatscreen TV and small but stylish bathrooms, not to mention a courtesy bus that obviates the need to take taxis or public transport by regularly dropping you off/picking you up at Harbour City for the ferry to HK, or the shopper's paradise that is Kowloon.The hotel is located just above its own shopping centre, furthermore, so you may never even need to leave the precinct if pushed for time."}
{"sentiment":2.5,"text":"This hotel comes recommended by Trip Advisor reviewers for good reasons. Situated conveniently, the small three star has a friendly staff eager to assist in identifying things to do in Istanbul (though a bit too interested in set tours and the restaurant owned by a relative). An amusingly diverse breakfast includes an individually made omelet if desired, and sweet cookies, olives, herbed feta, breads, fruits and coffee (Turkish if you want), as well as the ubiquitous tea."}
{"sentiment":2.5,"text":"As a regular to TripAdvisor I take the reviews seriously. So it's great to be able to fully recommend the Una. Forget all the nonsense about \"dodgy area\". It's ideally placed for the station (and arrival from airports), right beside the Metro lines, close to restaurants, and 20 minutes walk to the Colloseum for starters. We managed to spend a whole day walking from the Vatican, through the city, to the hotel. In fact, there wasn't once we didn't walk back to the hotel, and we even had a buggy and a baby. On arrival we were upgraded to an executive room. For the price we paid, this was great and we're so pleased to have discovered the Una and want to recommend to anyone not wanting an old-fashioned, basic, over-priced hotel. This is modern, and we'll be back."}
{"sentiment":0.5,"text":"We flew out the day after Thanksgiving. Having done the research online, we decided to reserve a non-smoking king room in the Paradise Tower. That's the one that is right off the casino floor. Upon arriving, we were told that that tower didn't have a non-smoking room and we would have to take a room in the Club Tower. They told us we could come by between 1-3pm the next day to request a new room in the correct tower. Not thrilled, we went to the room. If you've ever seen the Trop from the outside, you see just how far away the Club Tower is. After the long walk, we made it into our room. The room looked pretty nice. New LG TV on the wall. But when I went into the bathroom, it was pretty dirty--especially the tub. Not a little dusty. It looked like the faucet was rusted. But it was just dirt. So I called down to housekeeping and let them know. They said they would send someone up to clean it. A little unhappy about the combo of wrong tower and dirty bathroom I went to blow off some steam by tweeting about it. Well, by the time we got back from eating (HOT DOGS AT PINKS IN PLANET HOLLYWOOD!!!), they had gotten back to me on twitter. The manager on duty called my room. She personally apologized and even offered us a food credit for our trouble. Even though there was public pressure (my tweet had been retweeted by a few Vegas people), I appreciated the personal attention and gesture. The next day we still wanted to switch towers. Not thrilled about having to be around in the middle of the afternoon to do this, we packed our stuff and left it at the bell desk. I went to the check-in desk and let them know I wanted the new room. Again she told me I had to come back between 1-3pm so they could do a room switch. When I told her I brought my own bags down, she said that she could then block out a new room for us anytime. I wish they had told me that. If I hadn't taken the initiative, I would have been sitting around waiting to switch rooms instead of enjoying Vegas. I gave them a call later just to make sure we got the room. And we did. No problem. The new room was even nicer than the old one. Definitely cleaner. And a much shorter walk. The casino there is pretty nice. The dealers seemed friendly. We ate a few breakfasts at Starbucks and had a late supper at Cafe Nikki. Steak and Eggs at 11pm is awesome. The food was great. Overall the staff was wonderful. The bellman was from NJ, so we had some hometown chat while we stowed our bags. I'm not thrilled by the location. We hung out at MGM and NY NY while we were down there, but we usually find ourselves more north. But since we were going to be spending a few nights at the Cosmo, I didn't mind being farther south than usual. We even took a walk down to the Welcome to Las Vegas sign."}
{"sentiment":2.5,"text":"On our third trip to Barcelona, we returned to the Claris Hotel which we had been to 3or 4 years earlier. On our initial stay, it had been considered one of the best hotels in this fantastic city because of its location, ( 1block off the Passeige de Gracia) unique architecture( beautiful modern, boutique style within a modernist palace), amenities ( great rooftop pool, bar and restaurants) and service. This time ,I was hesitant to rebook because the tour books (ie Fodor) were not raving as they had before. However, we were not at all disappointed. We still love this hotel because of what I have previously written. Also, I feel it offers great value, especially compared to other 5*L Barcelona hotels."}
{"sentiment":2.5,"text":"We've visited Orlando for the past 9 years and have always stayed in the same area/resort. However, this year we decided to give somewhere else a try and we certainly weren't disappointed with sFloriday. We were a little apprehensive about staying near/on International Drive but the location of this resort was perfect as it's on International Drive South (the quiet part!). All the parks, restaurants, bars and shopping malls were within a short distance if you wanted to drive but the hotel also had a good (free) shuttle service and there's a bus stop outside the hotel which was very cheap ($1.25 one way to the busier part of International Drive). The accommodation was first class and had everything you could ever need. The whirlpool bath was a nice 'touch' (and perfect to unwind in at the end of a busy day!), fresh towels were provided daily, all the garden areas were well maintained and everywhere was spotless. The staff were always helpful and friendly and were able to answer any queries we had. The only complaint we had, and we realise this is a bit of a strange one .... the frogs on the lake outside our room made the loudest noises we've ever heard & some nights it was difficult to get to sleep but to be honest we were so tired out each night that it wasn't too much of a problem (just sounded really odd!!). The weather was a bit of pain as it rained most days (only for an hour or so) but it was still really hot. It's worth keeping a check on the forecast and work your park visits around the weather - coz when it rains it absolutely pours! (Tip: go to Walmart and get a poncho for $2 you may look a bit of a twit but at least you'll keep dry!!) Wecan't recommend Flloridays highly enough - book it, you won't be disappointed!!"}
{"sentiment":2.5,"text":"We agreed that our stay at Hix was our best hotel experience yet. While I realize it cent cent s not for everyone, the island house cent cent s architecture and openness made us feel right at home! We woke up to the sunrise over the ocean, and the smell of fresh-pressed coffee. Yoga, massages and a daily re-stocked fridge all added to the experience. I highly recommend Hix if you cent cent re up for an adventure in a peaceful Puerto Rican setting."}
{"sentiment":2.5,"text":"Well all I can say thanks !!! .My wife and myself are staying in what we class as a top end hotel this is our first time in a sofitel and the first time to New York ,like many of us we save our money for the holiday of a lifetime, so we work hard and spend our money and expect the best value we can get ,the best service ,the best of everything ,because that's we have worked hard for !,,, Well we found it here at the Sofitel New York!!! As you have probably read the hotel is in the middle of it all go out the front turn right Times Square and Broadway ,out front turn left to the end of the road to junction of 5th avenue( this goes from central park all the way down to soho past empire state .Madison Gardens it's all right on your doorstep .The food in the hotel was fantastic the steak was superb ,our room was very clean and maid service as well as turn down service with comp water , room was well decorated with temp controlled heating that was fab as the weather here this week has been hot then cold ,I've read some of the comments from other reviewers about views frcm the room u are in a city so get real ,,, who wants to sit in a room when ure in New York ?.As far as the staff goes if your courteous to the staff they are more than courteous back !,,, .Ive sat in the main hall and have been astounded how rude and ignorant some people can be ,,,,,Enjoy it as we have ,make the most all around you and embrace life as it is given.Thank you to all at the sofitel :) stayed 5 nights 23rd to 28th"}
{"sentiment":2.5,"text":"What a treat! The price for a one bedroom suite was so reasonable, that my expectations were low. But, that rooms were perfect. Everything was high end and very comfortable. The amenities were top of the line (i.e Subzero frig, Bosch dishwasher, Bone China, Cuisinart pots). We had great strip views upon request. The hotel restaurant offered a fabulous breakfast and the poolside food was also great. It was nice to be connected to the MGM Grand and we also had ccess to their pool (although the Signature had a great, low key pool too). We were traveling with two children under three and this hotel was perfect for them without compromising on luxury (great crib too even though we brought our own pack n' play). My in-laws stayed in an enjoining junior suite that they said surpassed the room they once had at the Bellagio. I should also mention that the staff was highly attentive. The only down side was that we had to take a cab everywhere and cabbies in Las Vegas are bipolar. However, it was nice to get away from the immediate craziness of the strip."}
{"sentiment":2.5,"text":"Hotel well located in Paris and near shopping streets, and the metro station. decoration is very artistic, room very efficient and staff are friendly and helpful although we did have a problem with internet, however our experience was very good and I d definitely use this hotel again. great value for money."}
{"sentiment":2.5,"text":"My husband & I stayed on Maui for 8 nights. We split our trip between the Four Seasons and the Grand Wailea. We have also stayed at the Kea Lani on a previous trip. The Four Seasons is the best of the 3, in my opinion, but it depends what you're looking for. We enjoyed the intimacy of the resort. Our ocean view suite was amazing with views of Molokini, Haleakala and in March, a lot of whale watching! The service was exceptional. Pool side cabanas, water, fruit...the complimentary amenities were wonderful. Pool-side spa services were also available for a fee- the foot massage was well worth it- you don't even need to move- they set up at your chair. The pool is smaller, but clean and not crowded even in peak season. Ferraro's was an exceptional meal where you can watch the sunset and dine seaside. Spago lives up to its name; it was wonderful. Take a walk along with the concrete side walk that follows the ocean for 3 miles, round trip. It's well worth it. Compared to the Grand Wailea, the FS goes above and beyond in all areas. When we return to Maui, we'll stay at FS and visit GW and Kea Lani for a meal or two. Wailea is the only way to go, in my opinion. Shopping and golf is the best on the island. The restaurants are top-notch. Expensive, yes...but what do you expect? Sea Watch at the Wailea Gold golf course has an unparalleled view at sunset and the food was incredible. Sarento's on the Beach, which is run by the same company that owns Nick's Fishmarket, is also a great seaside dining experience with excellent seafood dishes. Both of these restaurants take you off the properties and still have great service and cuisine. Longhi's at the Shops at Wailea was also good food, however the view left a bit to be desired. The Grand Wailea restaurants that we recommend are Humuhumu and Kincha. Before leaving, I booked dinner reservations at a few restaurants for 7:00pm. After arriving, I changed most of the reservations to 6:00 so that we could watch the sunset. Most of the restaurants in Wailea have sunset views and it's worth it to take advantage even though you're dining earlier. With the time change, particularly if you're on the East Coast or CST, you'll be happy you chose to dine early."}
{"sentiment":0.5,"text":"Reasonable if you can get a corporate rate, but a beer or a coffee costs a fortune for the location. Fine if you want to be right by the airport, but otherwise stay somewhere with a view!"}
{"sentiment":1.5,"text":"Location, location, location! That is the best part of this hotel. If you are a baseball fan and want to watch a game at PETCO park, the fourth floor of the hotel leads to a bridge that connects to the park, only allowing hotel guests to pass in and out of. Gaslamp quarter is right around the corner along with a lot of restaurants, which is much needed. Omni, as far as I can see, only has McCormick & Schmick and the poolside bar food available for guests. I did not see a room service menu in the room. If you are looking to party, this is not the place for you. The bar at Mc & S closes at 11:30pm daily. However, there are many hotels around with clubs, bars, lounges to visit. The Omni caters to more older people as opposed to the party crowd on Saturday night. That was fine by us, my fiance and myself. We like to go out, have fun and come home to peace & quiet. The rooms were definately quiet. I couldn't even hear the trains/metros pass by every five minutes like you do when you are on the street. The room was comfortable. I you're not used to feather pillows definatley bring your own. Valet costs $30.00 daily (not included in your room rate). This is very reasonable considering other parkades charge about 18.00 everytime you park. If you do the express checkout, which is very handy, don't forget to leave your minibar key, believe me they will charge you to replace the key. All of the staff was very friendly and always asked if we needed directions. My fiance left two dress shirts in the closet by accident and I, being pessimistic, thought they would be lifted by sticky fingers, like at other hotels. I called, got transferred to the housekeeping dept (lost and found) and they had the shirts and are Fed Ex-ing them as I type this. Overall, a very good experience. My only negative issue is the lack of restaurants. This could also be a tactic to keep party folks out as well. Few meal recommendations: Mary Jane had decent breakfasts. Lou and Mickey's was very tasty. I had the Salmon. Everything was a la carte. The hostess recommended a bottle of red wine, a Meritage called The Prisioner from Napa, $70.00. Very robust and smooth with a great nose. Go to Fred's vs. Rockin' Baja. Make a desert trip to Ghiardelli for a brownie sundae. Makes you think you're in San Francisco. I love seafood but didn't feel Mc & S was worth a second visit. Enjoy your stay!"}
{"sentiment":-0.5,"text":"Just got back from staying in the Belgrave House Hotel. You walk into the reception and think \" well yes this looks fine\". Leave your aspirations there because it just went down hill FAST. Opened the door to the room and thought \"Oh my God\" Forget the pictures on the website. Was met with a view of filthy windows which looked out into the rear-paintwork was so badly neglected the wood was bare and lifted.Bed looked ok ,with a cobbled together sink unit in the corner,an open box which was supposed to be a wardrobe and a separate loo in which the tiles were broken anydwas minute. Thought ok it was only for one night. Returned to hotel after midnight and went to bed 2 of the thinnest pillows and 2 blankets on bed AND NO HEATING. Put excuse for a heater on and ended up putting our coats on the bed to try and get warm. (It was too cold to go and complain). Breakfast consisted of orange juice cornflakes and toast. (no choices of juice or cereal). Luckily the rest of our short trip to London was fantastic and would recommend the show Buddy and a restaurant on Buckingham Palace Rd called Bumbles top notch 3 course meal for 10!!!!"}
{"sentiment":1.5,"text":"My husband and I stayed at the Hotel Palomar for four nights in June. As may be expected in downtown San Francisco, the rooms are quite small, but they were very clean and nicely decorated. The bathroom is also small. Also as expected in downtown SF, the hotel is expensive. If you're already spending that much, I'd suggest the chain hotels like the Marriott and the Westin nearby for larger rooms. The location is great. Right around the corner is the Powell BART station, makes it easy to get around the city and to the outskirts. About a 1/2 mile walk to Chinatown and a mile to the Embarcadero. Definitely walk-able if the weather's nice, although that's asking a lot of San Fran. Very nice shopping and restaurants nearby. Everyone in the hotel was friendly and helpful. The hotel offers free coffee/tea in the morning and wine in the evening."}
{"sentiment":-0.5,"text":"Our room was so tiny that there was no place to store our luggage at all. We needed to put it in front of the door at night, and on the bed during the day. There was barely enough room for the 2 of us to pass each other moving around the bed. The bathroom was extremely tiny -- the sink was in your lap when you sat on the toilet, and you couldn't even turn around in the shower...... We also had trouble on check-in. We had booked and paid for the hotel on-line, but they claimed we had not paid, and would have to pay them when we checked in. Luckily, I had all my paperwork from the web site, and could prove I had paid, but it was quite an argument, an took quite a while to check in. However, the location was extremely convenient to both the train station and subway station, so that part of it was nice."}
{"sentiment":1.5,"text":"We stayed in Seattle for one night here and the hotel itself was pretty nice. Check in was easy and we got to request a room on the top floor with a bay view earlier then the check-in time since we got there about 2 hours early. Check-in is at 3pm. We got a good rate on a King Bay view room with a kitchenette. The room was nice and big. There was a sitting room with tv. then the kitchen and bathroom. And, then you walked into the King room with a big window. The bed was super comfy! At first, we didn't think the neighborhood was very nice. It seemed a little ghetto as we drove down Western Avenue. But, we never walked down that way, we always walked up towards the Space Needle that was a short walk away. It was a nice walk too. The Queen Anne neighborhood just 2 blocks away was cute. There is a nice bar called Buckley's that we went to twice and it was enjoyable. It was very low key. We didn't walk to the market since it was a little too far to walk. It was only a mile or so but with some small hills on the way it wasn't our cup of tea. Instead we went to the Space Needle area and took the Monorail down to the Mall on 5th and walked 4 blocks to the market. It cost $4 round trip or $2 one-way. The free breakfast was great the next morning. They had a big buffet area and big seating room with dining tables. What was also nice was that they included free starbucks coffee packets in the rooms, and free popcorn. The only thing that sucked was no windows to open for fresh air and no fan in the bathroom. Kinda weird but I assumed they want to prevent smoking? Well, the toilet was clogged and they didn't have plungers in the bathroom so we had to have someone come up and plunge the toilet and replace the flusher. It wasn't too bad though, they were quick about it. The staff was nice. They had a suite shop in the lobby with snacks and beverages as well as souveniers to buy. I got a picture frame of $9 vs. $15 at a Seattle shop downtown. Go figure! They also provid toothbrushes and toothpaste for free if forgotten, which we did. The only thing I didn't like was that they charge $15 per car to park in their parking garage. I thought this was tacky. There was a parking lot adjacent that cost $5 to park until midnight all day on the weekends. But, we just paid the $15 to move our cars inside at night so they would be safe. Overall the stay was pretty good!"}
{"sentiment":2.5,"text":"We stayed in a corner suite on the 16th floor. Wonderful location, service, breakfast, and amenities. Highly recommend it for families visiting Chicago."}
{"sentiment":1.5,"text":"We stayed in this hotel for 3 nights in Jan 2010, when we arrived the staff on reception were a little rude, but then they upgraded our room for us free of charge as we went out of season. The room was comfortable, clean and modern, and we had no complaints at all. The room was cleaned every day. If you are sharing with someone, you both cant have a shower in the morning as one shower will use the hot water supply. The only bad points i can think of are the staff are a little dismissive and rude, and the breakfast wasnt great. It was cereal, sandwhich meat, bread and croissants. There was scrambled egg but it was very greasy. The hotel is a great place to stay if you are doing upmarket shopping, as it's on the same street as Prada, Gucci and a lot of shops. I would stay here again."}
{"sentiment":1.5,"text":"I spent the night at the Marriot Indi East while on business. Check in was quick and easy and the hotel lobby area is very modern and well kept. The decor changes as you get to the elevator are where you go back to the 1980's red/gold carpets and flowery wall paper. Room was clean and once a again a mix of modern and old. Nonetheless, nothing was falling apart or broken. The staff is very friendly and attentive. As a Marriot rewards member, i was given access to the lounge where free snacks and drinks are served every evening. In all, I would not hesitate using this hotel again. I just hope that the management considers bringing the rest of the hotel to the same modern decor standards as in the main entrance/lobby areas."}
{"sentiment":0.5,"text":"We were not staying at the El San Juan but went to enjoy a drink at the bar. The lobby and bars are somehting to see. It is definitely \"a scene\". After enjoying our drinks our bartender started telling us very crude jokes. It really spoiled the ambiance. I would highly recommend seeing the lobby on a weekend night."}
{"sentiment":1.5,"text":"Nice Place, Beautiful City Our Suite 1"}
{"sentiment":1.5,"text":"I was worried before I arrived at Toronto, there were so much discussion on tripadvisor about this hotel, and all those discussion had such diverse opinion! We arrived at 6 am, after almost 19 hours of flying from Asia. They let us checked in right away, and we enjoyed our first Toronto breakfast at 7:00, after a nice long shower! We could not be more grateful for this arrangement. The hotel room is small, compared to some other hotel of the same style(eg. Times squre suite at Voncouver), the decoration a bit out of style; but it was very clean, and the complimentary breakfast was perfect for a morning start. We stayed at the thrid floor, however, and there was absolutely no view outside the window. In fact, there was a tall office building right across our room, and we have to put the curtain down all day. But rooms on higher levels should not have this problem. The location is great, almost walking distance to all major sites in this city. We would stay here again, but on higher floor. And, yes they charged you for 9 dollars a night for internet in your room!"}
{"sentiment":2.5,"text":"Have just returned from a trip to vegas, and stayed in Treasure Island. I would certainly recommend it, both for value for money and also for the quality of the accomodation. Had a room overlooking the pirate show (which was in itself worth staying at the hotel for) and ate in the cafe restsurant. Both top marks and food very reasonably priced. Slots were kind to us although we didnt go to vegas for the gambling, it was great fun. Would certainly return to this hotel if we went back to vegas again with no hesitation."}
{"sentiment":0.5,"text":"Great View but staff a little hit and miss Workspace"}
{"sentiment":2.5,"text":"Last April, me and my family stayed in Hotel Elysee Etoile. It was a perfect choice. It's a small hotel, not to many rooms and its located in a quite calm street, close from subways station (many lines) and monuments like Arc of Triumph. Althought rooms are not too bigl it's not a problem even for a family. We're a group of 4 adults and 1 child and we felt very confortable. Rooms are very clean, and bathroom are modern and perfects. This is the second time I stayed in this hotel and I feel like at home, and to stay in Paris with my family in vacation it's was my first option, because we only need a perfect place to sleep. In the the future, for business or vacation Im quite sure my option to book in Paris is this Hotel."}
{"sentiment":1.5,"text":"We had our second stay at this hotel this past weekend when we went to visit our college daughter. We stayed two nights in a one-bedroom suite which has a full kitchen, pull-out couch and dining area in one room and a comfortable queen bedroom and bath in the other. They provide a full and tasty breakfast every morning and a sort of happy hour/light meal weeknights. The service is very friendly, the property is clean, and the location is good- down the street from a large mall, Ikea, MANY chain restaurants, and a grocery store. It's located just off I-95 north of Baltimore City but it takes us about 20 minutes to drive to downtown Baltimore via 695W and the Jones Falls Expressway. We paid $129 a night booking through Marriott."}
{"sentiment":1.5,"text":"Nice modern hotel Stayed 2 nights in this new hotel. Very similar to the new Hilton in Canary Wharf. Hilton have really upped their game with these 2 new hotels.The Tower Bridge version has the same modern design, good sized rooms with good beds. Receptionist (Anna) could not have been more pleasant.I paid cent 145 incl tax, which is ok for London. I am a hilton goldcard holder but there was no availability of an upgrade as hotel was full. I was offered complimentaty breakfast which was good - excellent selection of fresh fruit. However Hilton really have to do something about their coffee at breakfast - seems to be awful whichever hotel you stay in!Only slight downside is location - you are on the south bank and a good cent 20 taxi ride to South Kensington or Chelsea, at least cent 10 to Picaddilly. Could have got the tube for less and there is a stop a couple of blocks away.Overall, a very good experience and I would definitely return."}
{"sentiment":2.5,"text":"Spent the 5 most amazing days of my life in Vegas and I would like to thank the Bellagio for making it as special and as fantastic an experience as it was!! Check in was a bit manic and took AGES, but I guess thats what you get for a hotel that size - plus, it was well worth the wait - our room was great and hotel casino and fountain show even better!"}
{"sentiment":2.5,"text":"I have stayed at this hotel numerous times, primarily because of its very central location. This time however, I was not expecting to stay in a brand new room!... Service was very good no doubt, but now they have new rooms to go with it."}
{"sentiment":2.5,"text":"We were on vacation for 6 nights there. The service was outstanding! They have a free shuttle service to the Subway and it takes less than 10 minutes to get downtown. It is also walkable to the airport. The shuttle is available 24/7 and free! The rooms were great-panel HD TV, newly remodeled rooms. Great gym and pool."}
{"sentiment":2.5,"text":"My wife and I spent 3 nights at this hotel and were very pleased. Despite being located at the intersection of the highway and a very busy state road, there was no traffic noise in our room. The beds were comfortable, and it was a bonus to have a fridge in the room. Given the location off I4, it's a very short drive to the Disney parks, and a bit longer to Universal (but only about 15 minutes total). We did not take advantage of the Waffle House across the parking lot (choosing to buy some breakfast food at a Target nearby), but it's there and open 24 hours for your waffle eating pleasure. I would steer clear of the people who try to sell tickets in the lobby, unless you're willing to sit through a timeshare presentation, the ticket prices are higher than if you just buy directly through the respective parks. They also had no clue about parking prices or park hours. There are tons of restaurants and shopping nearby. The one downside to this hotel, the advertised \"free shuttle\" service to the parks is abysmal. They have such limited times that it's just not worth it. You'll definitely need to drive to any of the theme parks (and unfortunately pay the parking fees)."}
{"sentiment":2.5,"text":"I had a wonderful stay at Hotel Eiffel Park. Beautifully renovated, comfortable, quiet and spacious room. The hotel staff were extremely helpful and friendly. Location, near the Eiffel Tower, is very convenient and pleasant. I will definitely return to the Hotel Eiffel Park my next stay in Paris!"}
{"sentiment":2.5,"text":"Best Western McCarran Inn has it all! It is clean, comfortable and well fitted including in room internet access and a swimming pool. No casino as it is not located on the Strip, but we were looking for a quiet place therefore it was excellent, not to mention the price we got for it- 28$ only a night for a double room, can you believe it? (We booked it through Easy Click Travel) So in case you're looking for a good budget minded motel, that's certainly a place to consider"}
{"sentiment":-1.5,"text":"Just got back and boy are my lungs tired!!!! WELL...IF YOU ARE A CHAIN SMOKER AND RUN A DAY CARE OUT OF YOUR HOUSE THEN YOU WILL PROBABLY LOVE THIS HOTEL.Otherwise, if you are from North America and looking for a relaxing beach get away to have wonderful meals and conversation with your spouse over cocktails in a quiet setting...LOOK ELSEWHERE!!!!The list of frustrations is quite long and my girlfriend and I have travelled extensively in the Carribean including 3 times to Punta Cana and have never encountered anything as bad as the time spent at the Bahia Principe Bavaro. The telephone did not work and was not fixed for 3 days after we had reported it. The staff was so unfriendly to the point of having miserable faces as if they were being held there against their will. The vibe was negative all over the complex. The staff was only Spanish speaking and seemed to be constantly bitching about something all the time , in the restauraunt, the stores the waitresses, it was noticeable and quite disturbing. There was no air conditioning in the large buffet restaurant which is unheard of in Punta Cana. The food was good but not very much variety and much was not very appetizing. The buffet was a nightmare of noise and you trying to avoid running kids and strollers all over the place. This is NOT FOR COUPLES!!!! I have never seen so many kids in one place in my life except for a grade school. Eating was more a necessity that you went in, ate as fast as possible and got out to avoid the kids screaming and the parents yelling at them or arguing. The staff.....well to put it mildly ...these are not quality people. The place is huge so there is the need for quantity ...but you lose on quality. The staff do not speak English or French and assume that you speak Spanish because my estimation is that 90% of guests are from Spanish speaking countries. Not sure why that is but if you are like my girlfriend and I, personal trainers who are used to North American standards of healthy environments, there is no where to escape the massive amounts of chain smoking going on in this place. It is absolutely rediculous. Where ever these people are from, they must be getting paid by the number of cigarettes they smoke. It was disgusting and when there is no breeze and it is 40 C and you are in the only evening bar in the place, there is no where to go to escape the cigarette smoke. What 5 star resort charges each room 32$ US for the safe!!!???? we have never seen this before in our lives. We were robbed 50$ US out of our room. We called for room clean up as it was 4h00 PM and the room wasn't done. The maid arrived swearing and yelling in Spanish, kicked the luggage , gave my girlfriend evil stares, we stayed in the room as the security told us to never leave the room as we had been robbed, she proceeded to slam the door which prompted my girlfriend to say something and they verbally abused her forcing me to step in and forcefully tell them to back off. THIS IS NOT A VACATION. They force you to check out at 12 noon and pick up for airport transport is at 5h00PM. They provide no hospitality room for guests and ask you to leave you luggage in a room of about 100 bags and to shower in the lobby bathroom!!???? Maybe at the YMCA but not a so called 5 star resort. The SIGNATURE vacation rep Julie was not helpful nor empathetic to our situation or the theft in our room only constantly repeating to us that we are alone in our complaints as all she ever hears from people is how great this place is. Speaking to the Signature rep was a complete waste of time.Anyone venturing to the Dominican Republic should avoid this Hotel if at all possible. For us, this was our last time travelling to the Domincan Republic. There are far more places deserving of our hard earned money and who will undoubtedly welcome us with at least a smile which is something I did not see from anyone associated with the Gran Bahia Principe Bavaro. Over all a very negative and disappointing experience. If it is a 5 star Hotel, it mus be based on a 20 star grading system.JohnMontreal, Quebec"}
{"sentiment":2.5,"text":"It is difficult to find a decent hotel in London without paying sky high prices. 2 Montague Place was perfect. It was like a home from home! Located in a quiet street off Baker Street it was a prefect location to go out in London. The rooms was big enough for 2 people. Nicely decorated and clean. Very comfy bed. Bathroom is small but clean and well presented with Molton Brown products. Staff friendly but not in your face. Would definately recommend this place if you require a comfortable modern boutique hotel for a few nights stay."}
{"sentiment":0.5,"text":"The rooms at this Westin are clean and appear newly renovated. They are decorated with the same materials as most Westins the I have stayed in recently, thus making the stay a bit less fun but expected. This hotel did not have a minibar in the room which is disappointing for a hotel chain that markets their spa like escape experience that the SPG channel claims they have. But unfortunately, this experience really doesn't exist. I recently stayed at a Westin in Chicago which whittled the minibar down to two nips of liquor and really nothing for mixers. As you can tell, I'm disenchanted with the brand which I used to like. Whoever is making the decisions to whittle down the in-room experience and designing all the rooms in a cookie cutter fashion is making a mistake in my view. Even though I am frequent guess, I am choosing not to stay in Westins as the competition is doing a better job. Also there was no concierge as the occupancy was low!"}
{"sentiment":0.5,"text":"I stayed in this hotel for 3 nights. I was a bit wary after reading some of the online reviews but it's really not that bad, maybe we were just lucky. The double room was spacious and clean. Our towels and bedding were changed each day. The hot water and the TV worked fine. Breakfast was basic, but did the job - cereal, toast, tea etc. The hotel was a ten minute walk from Crystal Palace station, with lots of shops and places to eat along the way. Any staff we encountered were friendly and pleasant. Admittedly, the place could do with some redecoration but if you're looking for somewhere reasonably priced to put your head down for the night, Queen's Hotel does the job. I would return again for a short stay."}
{"sentiment":2.5,"text":"My boyfriend lives in the Mission District, but we often choose to stay at Parc55 because we love being in the heart of the city and enjoy a romantic hotel stay wherever we are. This hotel has been very good to us. It truly feels like a home away from home while giving us a lot of perks. We love the rooms on the upper floors. The sweeping views are always breathtaking, no matter what direction you are facing. You might see the bay to the south, you might be staring at some of the most beautiful architecture, but it won't matter because you'll find yourself peering down at this magical city with awe. I like the layout of the hotel, the color scheme and the zen vibe. The staff is extremely friendly and accommodating. On several occasions, we chose to extend our stay (because we actually DO love staying here) and they bent over backwards to make it happen even during a \"sold out\" weekend. The reception level is beautiful and inviting with high ceilings, wood flooring and gorgeous orchids. Don't pass up the citrus infused water near the bar/restaurant entrance. If you want to grab a cocktail before venturing out, the bar has some great 2 for 1 deals on wine and specialty drinks. We have not tried the concierge/upgraded package yet, but plan to do so soon. When we were checking out last weekend, we noticed a different key card on our agent's desk. She explained that the tippy top floor rooms have special amenities that include breakfast and cocktails in a spectacular viewing space. I can't wait to book that package on my next trip. The only negative I can point out would be the beds. Although comfortable and elegantly dressed in fine white sheets with large Euro pillows, the mattresses aren't top of the line. You can tell that they are springy and not plush. It isn't a deal breaker though. Being near the Powell St. BART station has its pros and cons. It is lovely to go direct from SFO and be about 20 steps from your hotel, especially when toting a lot of luggage. The slight downside is dealing with people hanging around the BART entrance, both the panhandlers and the crowds of tourists buying tickets for trolley rides. It can get quite chaotic and loud, but once inside the Parc55, you don't hear the street noise below. You'll be hard pressed to avoid any unwanted street activity at most SF hotels anyway. Walk across the street to Nordstrom, their cafe is yummy with gorgeous views back toward the Parc55. Take a jaunt down Market street to the amazing Ferry building, especially on the weekend when the Farmers Market is bustling with energy from both locals and tourists. Our favorite secret find is jumping on the Sausalito or Larkspur ferry for only $5 (with a Clipper card) and boating across the water to have a reverse view of this amazing city! I have stayed at a wide range of SF hotels- from budget to luxury, but I will only choose the Parc55 from now on. It has everything I want for a wonderful San Francisco experience. Enjoy!"}
{"sentiment":2.5,"text":"My boyfriend and I stayed at this little gem two weeks ago. We were not dissapointed. It's conveniently located around the block from Bourbon Street which means you can get a good nights sleep. The bed was extremely comfortable and the staff friendly..great southern hospitality. The free breakfast was great as there were many things to choose from. The free van service was great as well. The driver was friendly and offered suggestions. We found a flat rate of 69/night on Travelzoo---..couldnt get any better for a great hotel in a great location. Definetely recommended unless your looking for a modern hotel."}
{"sentiment":-0.5,"text":"Roaches galore The grounds and the people are wonderful. Once of the most beautiful landscaped hotels we have stayed at. The problem, the rooms are over run with roaches. We had our room changed and still had the problem. When checking out, even though we saw hotel staff spraying for bugs in various rooms, the staff denied that they had a problem."}
{"sentiment":2.5,"text":"The Marriott San Juan is one of my favorite places in all of San Juan. The live music/DJ/ bar in the lobby is second to none; classy, yet entertaining. The place to be for good, cover free entertainment. Free beach chairs and umbrellas a huge plus. The pool area was adequate; definitely geared for families. Parking was easy. Average sized rooms iwth comfortable beds. One final word: LOCATION, LOCATION, LOCATION."}
{"sentiment":1.5,"text":"We stayed in 3 rooms at the Selvadego at the end of August (pics are of room 608). This is an annex to the main Hotel Monaco & Grand Canal (M&G) which is a two minute walk away. It's a good idea to check-in here first, they will then escort you and transport your luggage to the Selvadego. We found the staff helpfull and all spoke English. The three rooms were of varying sizes (ours was the smallest - although still a decent size by European standards), all had good en suites. It is modern, clean and comfortable but not as plush as it's \"grand\" parent...but you get what you pay for! Breakfast was inclusive and on the terrace overlooking the Grand Canal at the M&G - fantastic views! Breakfast consisted of fruit juice, tea/coffee, bread, croissants, muffins, jams, etc. Other items could be purchased at extra cost. The Selvadego is ideally located immediately outside the west end of St Mark's Square and this, coupled with breakfast on the Grand Canal and the price of rooms are probably the main reasons for choosing this hotel. Would I stay here again? Yes."}
{"sentiment":-0.5,"text":"Upon arrival I checked the bed and bathroom in 503 for hair. There were at least 10 long black hairs in the bed, on both sheets, on the pillow cases. Even eyelashes! The towels - one had a ball of blonde hair, another ball of black hair. I asked for new sheets and towels - they took me to room 903 to see if that was better - NO - even more hairs on the sheets. They got me new sheets and I had to make my own bed back in 503 - again more hairs on the new sheets! YUK. There were also random hairs in the bathroom - up on the walls, in the bath. The location was great. Even though we had paid in full for the two rooms we still had to give $100 cash for 'incidentals' - there were no incidentals to buy - no mini bar (bad tea and coffee in foyer), no internet - that was $5 cash for 20 mins which gave me time to visit one website it was SO slow and the man was most unhelpful at check-in - didn't tell us check out time, about the net, about drinks around the corner etc. He was only worried about getting the $100 each. I did think I had lost my keys at the end of the holiday - called them from LA airport and Chester did check the room and emailed me to follow up. He was very helpful."}
{"sentiment":0.5,"text":"My wife and I sought a luxury hotel with a slightly lower price tag than the highest in the NY. The Shoreham's location is great for shopping and walking to theater. The staff is young, hip and tries hard, although a few looked too much like bouncers. Our suite had a decent sitting room with an uncomfortable sofa and a bizarre exercise chair that resembeld a Lazy-Boy. It did work. The bedroom was not good. There was only one end table by the bed. The cloest was tiny, but spacious compared to the bathroom. It couldn't have been more than 30 square feet. No room for toiletries or your feet. Impossibly claustraphobic. I guess you get what you pay for!"}
{"sentiment":2.5,"text":"I spend about 100 days per year traveling, and the Artus is my favorite hotel anywhere. The rooms are perfectly designed and, while trendy, also extremely comfortable and pleasant. The service is impeccable and the entire hotel is spotlessly clean. The food at breakfast is excellent, though not extravagant. The wine offering in the lobby is a plus as well. If the weather is nice and you can get a room with a balcony, make sure to sit outside for a bit. Oh yeah, the location can't be beat either."}
{"sentiment":1.5,"text":"We went to Park Lane mainly for sentimental reasons, as I used to stay there as a child - and that is quite a while ago. We had read the previous TripAdvisor reviews (and, lets face it, disastrous rank), were warned that we should not expect perfect amenities and since we are awful shabby lovers, fellt quite brave about it and decided to book anyway. We were given a standard room which would be considered large to any standard anywhere in Europe, so very big to London standards, yet I must say as we entered the room, our first feeling was that this was probably the limit of shabby we were prepared to accept. Bathroom definitely needs some serious lifting. All the fittings are old but luckily of excellent quality. Toiletries are quite austerous (not that it is amongst our priorities but more indulgent ones might make up a little for the worn joineries). As for the bedroom, replacing the rather worn carpet by some more durable, more hygienic wooden floor might be an option (I must stress that insonorisation seems quite efficient).... as well as rethinking the painting on the walls. No choice of pillows but perfect mattresses and excellent linen. That is for the standard bedroom... because otherwise the hotel is really nice all the way to the bedroom door. It has that Old World feel that we tend to get back to after two decades of minimalism. That was our very first impression.... However after three days and from the warm smile at the reception desk to the wave of the doorman as we departed (staff is extremely helpful and eager to please !), from the fresh orange juice at breakfast to the relaxing tea in the lobby or great late night cocktail, from easy strolls in the park opposite the street to great museum and shopping sprees all within walking distance, we had been converted -and decided we might probably not consider any other place in London, ...no matter the bathrooms. We actually decided to go back next autumn... our choice, this time, being based on more than just sentimental reasons. Oh.... And for those breakfast aficionados, the continental breakfast is actually an excellent and varied cold buffet breakfast. So as a summary (no AA rating.... just mine): - Bathroom and bedroom 3* - Mattress 5* - Breakfast 4 or 5* - Location 5*... one cant beat the location ! - Staff 5*"}
{"sentiment":0.5,"text":"My boyfriend and I went there for our anniversary in May. The night we checked in, it was about 11pm when we got into town. The outside appearance and surrounding area was pretty friendly looking and we felt good about staying there. There was one thing that really freaked us out though. There was a car parked in the parking lot with newspaper clipping, blankets, and towels taped ALL over it with clear packing tape. It was the weirdest thing I've ever seen. The next day we saw the owner of the car........she was a middle aged woman wearing just about every piece of clothing she owned, a big floppy hat, and a necktie around her face covering nose. My only guess was that she was paying the hotel to let her park her car there and live out of it...or something. Very strange. Other than that we had a wonderful time and felt perfectly safe and comfortable."}
{"sentiment":1.5,"text":"PROS: 1. really FRIENDLY and HELPFUL - somehow there was a mixup and my mother realized at the hotel that her luggage was still at the hotel! the hotel was really nice and wanted to send a taxi with the luggage. the whole ordeal was stressful but we got the luggage in time for take off! 2. GOOD LOCATION - it's a 5-10 min walk to shops, Grand Bazaar, and harbor 3. at breakfast you can ask them to make you a cappacino from their espresso machine CONS: 1. small rooms, a little dated 2. food is nothing fancy"}
{"sentiment":1.5,"text":"Loved the Natura Park Pool"}
{"sentiment":-0.5,"text":"Probably not a bad place to stay for a weekend away in Barcelona if you are also happy to fly in on Easyjet. It is certainly minimalist, in a basic sort of way, although not uncomfortable. But it lacks the basic facilities for a business hotel. I have come off a flight with my clothes for tomorrow's meeting in a suitcase and the hotel cannot even provide an iron. A laundry service that can iron clothes in 24 hours time simply does not cut it for business travel. These basics are easy and cheap to get right and there is no excuse for not doing so."}
{"sentiment":2.5,"text":"Tropicana was a great hotel stay for my husband and I. The rooms were clean and comfortable, friendly staff, and a GREAT pool area. The pool area had plenty of shade, sun, music, and a relaxing atmosphere. Our next trip we will definitely be staying at the Tropicana. Besides you can't beat the price compared to other strip hotels."}
{"sentiment":2.5,"text":"We bought an Expedia package for Christmas in Paris. I chose Hotel Pont Royal for the location. It was a great choice! We could easily get anywhere we wanted on the metro (stop located one block away). The room was well kept and appointed. The staff was wonderful. This was the best we have ever been treated while in Paris. The restaurant associated with the hotel was expensive but good. We enjoyed the unusual bar setting which lends itself for visiting with others and sharing stories--which we did. If you stay on the 6th floor or higher, you can look out your window and see the Eiffel Tower, Sacre Cour, and the top of the Orsay in panorama (see photos). There was no street noise but the walls are a little thin. Air and heat was quiet. Perfumed halls. We will definitely stay there on our next trip. We found the best food and least expensive can be found at restaurants around the Arc de Triomphe and its connecting streets. The worse part of the trip was having to give the cab driver 60 Euros for a ride to Charles De Gaulle."}
{"sentiment":1.5,"text":"We recently took a trip to New York city and stayed at the Grand Hyatt. The location was fantastic - literally next door to Grand Central Station, any location in the city was a quick Subway ride or walk away. We managed to find a great deal on the room through Expedia - paid less than $200 per night, normally the room would have been nearly $400. The reception/concierge services were very good and the location couldn't have been better. Avoid the hotel restaurant and do not buy the $50 per day convenience charge for breakfast ... the food at the hotel was the biggest rip off. $9 cup of coffee for room service, $28 omelet. The restaurant wasn't much cheaper. The good thing is that there are many many restaurants and of course Star Bucks located within easy walking distance of the hotel. The room was clean, bigger than expected and comfortable. I wouldn't have wanted to pay $400 per night, but for our deal of less than $200 it was totally worth it."}
{"sentiment":1.5,"text":"Spent four days of vacation in Berlin, staying at the Park Inn Alexanderplatz. For the location, the value can't be beat, in my opinion. That said, the price is low for a reason -- rooms are modern, clean, but rather spatially challenged. Here're the good points of the hotel: - Excellent location right on Alexanderplatz, which was why we picked it. - Very clean and updated rooms. - Decent service. Note that the lobby is often crowded, but when they get to you the staff is quite professional and efficient. - Restaurants are decent. The Spagos on the lobby level served very good food, in my opinion, for a reasonable price given that it's a hotel. - Reasonably quiet -- slept well. - Fast internet (but not cheap) Here are the not so good: - Really small rooms, with limited space for suitcase, clothes, etc. The closets are functional, but if you're two people with a lot of luggage, the regular rooms won't work for you. - Each room has a shower and toilet, but not exactly private. The bathroom is part of the room and not separate. If you're bashful and there's someone else in your room, they'll hear and see your silhouette in the toilet area. The shower is even less private as the shower glass is see-through. You step out of the shower to a sink area which is next to the bed. Doesn't bother me, but my roommate complained. - Fitness center is really just a basic room with two treadmills and a stationary bike. It's better than nothing, I suppose. - Internet cost about 18 Euros per day ... but it worked well. So, if cozy rooms and see-through shower stall is ok, then I recommend this hotel. I'll probably go back again."}
{"sentiment":1.5,"text":"My husband and I chose to stay at the Ritz-Carlton because we've had positive experiences with them in the past. The friendly staff and accomodations were what we expected and we were very satisfied. The \"Best\" Parts-- All of the staff was extremely friendly, polite, helpful, and eager to please. In particular, the concierge desk was essential in planning all of our excursions since we did not book any activities before we left. They handled everything from snorkeling trips to dinner reservations. They also have detailed maps and driving directions for any destination in Maui for you, free of charge. The breakfast buffet was the best buffet I've ever experienced, and I'm definately not a buffet fan. The breakfast staples were always fresh and ready to go, plus they changed up some of items so we didn't feel like we were eating the same thing daily. We had purchased the breakfast package with our trip, and it was definately worth it. Even though it was a buffet, the serving staff was very attentive with coffee refils and water. I found the room to be very nice and a good size. The \"partial ocean view\" was AWESOME... we saw a lot of the coastline and the pool right from our room... it was gorgeous. The Not So Good Parts-- The pools were clean and well maintained with plenty of towles and lounge chair covers. During peak hours we did have a hard time finding a good spot to settle. There were two jacuuzis that did need some repair. Wait staff at the pool was minimal, and we always wound up going to the bar ourselves to get our own cocktails since we were never waited on from our seats. The rooms were slow to be cleaned, though it did not interfere too much with our stay since we were out most of the day. We left our room early every morning, and twice we just passed the cleaning attendant leaving our room at 4pm. Trash and room service items lingered in the hallway for many hours before being removed. A note to honeymooners--- My husband and I were Maui newbies, and when we booked our trip we of course wanted the most romantic setting possible. Maui did NOT dissapoint. We timed our trip in the offpeak season to avoid massive crowds and families. We were told to stay at The Ritz for the most calm, romantic experience possible, versus other hotels like the Grand Wailea (very, very nice, though!) because it was geared towards families.* We suggest having dinner at SanSei, just down the road from the hotel on the same property (a 2 minute drive, max) for the freshest sushi and tastiest entrees. The hotel sushi bar was extremely good, but two small rolls and two beers was over $70. In summary, we'd definately return to Maui and to the Ritz. *I'm not a parent (yet) and in no way do I wish to offend people who travel with children. I'm a teacher, I love kids, but we wanted to focus on romance without the shrieks and boisterous behavior of little tykes on vacation."}
{"sentiment":-0.5,"text":"Contrary to some positive reviews on this website, Hotel Muguet is not a good choice for a stay in Paris. The rooms are a bit worn, the lobby with its vinyl couch and chairs is not impressive, and pay heed to errors in billing when you are leaving. The hotel is listed as 2 stars, and that is generous. The breakfast, which is a separate 9.50 euro charge, consists of a cold croissant and half a baquette, some coffee, and a Dannon yogurt. Hardly of what is to be expected during a stay in Paris. Anyone reading this review, I plead with you to consider someplace else!"}
{"sentiment":2.5,"text":"Stayed at this hotel in Jan 08. Although the rooms were a bit basic they are all you require and very spacious. The rooms were cleaned daily and the hotel lobby is lovely. For the price and excellant location you cannot fault this hotel (unless you are a right moaner!). The location is nearby the theatre district/ Times Square which is a great base to explore. We didnt bother with breakfast and found a fab diner round the corner called Cosmic (come out of hotel, turn left, walk up street and its on your right hand side corner). Blueberry pancakes and maple syrup..............yum. If you are thinking of staying here, book it, Mabye the staff arent overly friendly and the rooms needing a retouch but if it wasnt for that i would be giving it 5/5! Morven, Glasgow"}
{"sentiment":2.5,"text":"Wish I had written this review as soon as I had returned so that I could actually name the many hard working staff who were absolutely wonderful ! Though this is an all-inclusive resort and tips are included , I did tip because the service was so exceptional. My friend and I went for relaxation and pampering and that's exactly what we got ! The resort's decor and grounds were breath taking and very clean. The rooms were spacious and the housekeepers kept our room immaculate. The food was excellent , with our favorites being the Italian restaurant and the Hacienda Grille. All the food was really very good, including the buffets. Chef Oscar does a fine job ! We especially loved the canopy beds on the beach and spent a great deal of time on them, reading, relaxing and napping. The wait staff who provided beach service was so nice and attended to our every need. We further indulged ourselves at their spa which was tranquil and beautiful and the massages were exceptional ! The drinks were great at all the bars, particularly at the beach bar. The nightly shows were good but our favorite was listening to Fito Raygoza, a fabulous saxophonist, who we were lucky to hear two nights during our evening meals at the outdoor Hacienda Grille. What a great memory ! We loved the staff there and had so much fun with them. The pool areas were clean and never felt crowded. The huge couch-like chairs were so comfy ! I guess you could say that the beach was somewhat of a minor drawback as there was a murkiness (staff worked hard cleaning it daily)close to the shore due to storms, however if you walked further down, it was much better. I also enjoyed dipping in the crystal clear, cool cenotes. One of the staff took us out on a catamaran and the water just a little further out was a clear aqua blue. Just as enjoyable were the most interesting stories that the gentleman who took us out, shared about life in Playa Del Carmen. The resort is eco-friendly and has very interesting features. The nursery tour and kayaking is a must. I hated to leave and my friend and I would definitely return !"}
{"sentiment":2.5,"text":"Paid $74 per night and stayed here on recommendation of a friend and she was right. It's only 10 mins to explore the beaches and so much cheaper than the city or beach location hotels. Our room and bathroom was immaculate and although we overlooked the road the sound proofing was excellent even though ear plugs were supplied they were not needed. The other thing supplied was a linen spray which was strange but so handy as we had been travelling around California for 10 days and our cases were a bit wiffy. The beds were amazingly comfortable, one of the best sleeps I've had in a hotel for a long time. Took advantage of the laundry room which was very reasonable at $1.50 to wash and $1.50 to dry a huge load. Staff/service was generally very good as was the cleanliness of the public areas. Free fitness centre which my son took advantage of, basic but perfectly adequate especially as we had been paying to use this facility at the other hotels we'd been staying at. My only gripe was the breakfast buffet which was quite poor in quality and choice. The second day we decided to order from the menu but almost gave up the will to live waiting for it to arrive but it finally did after the third request. It would also be nice to have a pot of tea and a decent choice of black teas rather than a cup of hot water which goes cold very quickly. Although the cup of hot water does seem to be the norm in the US."}
{"sentiment":1.5,"text":"We stayed at TI during a recent business trip and it was, as you might expect, busy. TI is a super place to stay with quality rooms, food, and casino, but we were disappointed at how often we had to wait for check-in, service, or guest relations. We are low maintenance travelers, so we don't really require much from a hotel or staff, but waiting 30 minutes to check-in when there were several check-in terminals unattended is not the way to get us back. One last comment - get rid of the smoking - Yuk!"}
{"sentiment":1.5,"text":"nice hotel only minutes from burbank airport. Universal studios is next door. Clean hotel with good customer service and decent hotel gym featuring a cardio room and a separate weight room. Concierge level provides free breakfast and afternoon snacks. Downside - valet parking is expensive and self park, which is $15/night, is not convenient."}
{"sentiment":1.5,"text":"We looked at a number of $300+ dollar options for San Diego to stay in the Gaslamp area. Now having seen the Gaslamp area, I was just as happy walking to the area & saving 50%. There is definitely a train noise issue -- it is not a train in the distance but it did not bother us. The service was great and with free Wi-Fi, free shuttle to/from airport as well as to the cruise terminal it was just a great value for a place to sleep while sightseeing or a short stop before heading to a cruise. Also free breakfast was nice benefit."}
{"sentiment":1.5,"text":"New York is one of the few cities where I consistently book my hotels through Hotwire, or a similar service, simply because I get value for my dollar in a city where hotel prices are exorbitant. I have yet to be disappointed. The staff were wonderfully friendly, and the room was clean and attractively furnished. In fact, it was unusually spacious for its location. It had a huge flat-screen TV, nice amenities, and a sweeping but sobering view of Ground Zero. A friend who visited commented that she would find it difficult to look down at that view every day. I, however, was moved by what I saw and was thankful for being able to see the entire vista of where the Towers once stood, from high above the ground. The downside, as a tourist, is that a downtown location like this can seem remote at times. I would definitely return to the hotel, especially if I had to conduct business downtown."}
{"sentiment":0.5,"text":"We have just returned from this hotel. It should be noted that this a Marriott Vacation resort (rooms are sold on a timeshare basis and when not occupied by owners or exchange owners, they are let out to paying guests ). Hence be prepared to be contacted by the Marriott timeshare team, whose object is to make you a timeshare sale. The property is huge and given its scale feels like a factory. If you are looking for peace and quite, do not chose this property. However, if you have children, who like lots of activities, then the property may be suitable. Although we are sure that Marriott would like to claim that the rooms are maintained to the same standard as their comparable hotels, they are not. The entrance to the property is well maintained. Also, we think given the scale of the property, getting any attention at reception/front desk, concierge, and a timely response to telephone queries from the housekeeping is impossible. Hence not suitable where you desire a fast response time."}
{"sentiment":2.5,"text":"I am a tour operator who uses this hotel several times a year for blocks of between 15 and 25 rooms. We have never had a client complaint and we find it to be clean, attractive, comfortable and well located. The breakfast next door at the Broadway Deli is good and reasonable and there are many good restaurants in the neighborhood that are much less expensive than a mere 2 blocks east in Time's Square. The access to the Hudson River and all that it offers is great in the summer and proximity to Time's Square is good all year round. The outdoor pool is a plus in summer. We are particularly pleased with the whole staff and in particular Robert Aaron, sales manager, and his associate, Nurys Perez. It can be rare to be treated so well in New York City."}
{"sentiment":-0.5,"text":"We stayed two nights over the 4th of July holiday weekend at this hotel. One of the shortcomings of this property was obvious when we pulled up to the curb to check in - the valet parking situation is lousy for this grade of hotel. The interior driveway is closed and since the crew was not prepared for the rush of Friday arrivals, we had to wait in a line amongst the street traffic for our turn. There was no one to help us with our bags but once inside, check-in was professional and prompt. However, in spite of my SPG status and because I had negotiated their lowest rate, we were assigned a NS King on the somewhat shabby lowest level. The room was very small and even thought the hotel has been updated recently, it already appears dated and worn. The bathroom had limited counter space and has a modern bowl sink which seems out of place in this historic setting. We had to run the AC unit on the noisy high setting to get the room moderately cool. I understand that this hotel is used for high profile special event dinners and receptions, but I am at a loss as to why. One of my main complaints about this property is that the hotel lobby environment is not conducive to hanging out and the receception/concierge desks are back in the corners so there is no interaction with the desk staff as the guests enter and leave the hotel. On a positive note, housekeeping was thorough and offered a nice turn down service. As far as location, the hotel is conveniently located on the edge of the Gaslamp District, but it is surrounded by dilapidated and abandoned buildings. Every one that we came into contact with was pleasant and helpful, but there are too many negatives to ignore. Considering all aspects of my disappointment with this hotel, next time I visit San Diego, I would choose the Omni, Marriott or Hilton by the Convention Center or even stay at one of the beach communities like La Jolla."}
{"sentiment":2.5,"text":"I loved the Hotel Roger Williams! The doorman met me at my cab and carried in my bag, and I didn't see it again until I got to my room. The lobby was gorgeous and I could have just stayed there! The people at the front desk were so friendly yet very professional. My room was decorated beautifully and very tastefully--artsy yet warm. I wish I could have stayed much longer. The room was pricey, but it's in midtown Manhattan, so what do you expect? All in all, I would stay there again in a heartbeat!"}
{"sentiment":2.5,"text":"Stayed here within days after the opening and everything was organized and first class. The renovated rooms were immaculate, comforatble and have all the amenities for either the business or casual traveller. Great location with access to all Toronto sites. The staff was very energetic and willing to help!! Thanks again."}
{"sentiment":1.5,"text":"Our room had 2 full sized beds, a large bathroom, nice cold AC, carpet was clean and the room looked like it had been recently renovated. We all were pleasantly surprised. There's even a decent pool area. The motel is about 1/2 mile from the strip. If you're really lazy, the Hooters Casino is right next door, with some decent gambling and a nice pool. As previously posted, the area's a little rough and there may be a few strange folks walking around, but we never felt unsafe. Sat ($80) and Sun ($50) w/tax = $140 for 2 nights, for 2 couples. All the hotels on the strip were $200 plus for the weekend we went so Motel 6 was a steal. If you can handle a short walk to get to the strip, and go without all the luxuries of the big casino hotels, then you'll get a really good deal at this motel. I'm giving it 4 stars based on value you get for the money. Make your reservations online to get a really good online rate. You can cancel up to 6pm the day of arrival."}
{"sentiment":1.5,"text":"We stayed here for a long week-end and found it very nice. What we appreciated the most was that is was very quiet. The staff was friendly and spoke English. The rooms were rather small, but clean and comfortable. Breakfast was not bad if you consider what French breakfast usually consist of."}
{"sentiment":2.5,"text":"We stayed 8 days with our family, divided in three cabins. The personnel is very friendly, the restaurant veeery gooood! It is a pleasure to have a drink in the bar terrace enjoying the lake view. the cabins are well clean, the furniture is beautiful, good tv size with cable, but the best part is the lake view from the cabin. Can visit different places in town and in the night, on Christmas time, can enjoy the town plaza great decorations! We were looking for a quality time with our family and had it. Right now we are making a reservation for next week."}
{"sentiment":2.5,"text":"The Hotel Santa Maria was the best hotel we stayed in on our Europe trip. It's in a wonderful and lively location yet the hotel is quiet and peaceful. It has a wonderful courtyard in the middle of the property for eating and lounging. The breakfast every morning is wonderful and their scrambled eggs are the best in Italy! Every afternoon, they have appetizers in the courtyard. Our room was a \"family room\" with a king size bed and bunk beds for the kids. It was spacious, clean and quiet. The staff is wonderful, helpful and friendly. If you stay in Italy, don't miss the Hotel Santa Maria!!!!"}
{"sentiment":-0.5,"text":"I stayed at the hotel for two nights because it was only GBP 30 for a single room (quite impossible to get a cheaper room in London). When I arrived I was upgraded to a twin room, which was on the first floor, facing the street. It can be quite loud when the window is open - you can't hear the TV anymore. The capet was filthy and there where two wholes in the wall, of about 10 cm diametre (plasterboard wall). The matress was covered in plastic foil and that's extremely uncomfortable, especially when it's hot. The bathroom looks old, the tiles are broken and it looks very amateurish made. The breakfast was basic: coffee/tea, 2 slices of toast with jam, orange juice, cornflakes. However, the staff was friendly and the locaction of the hotel is really good. It's just about 5-7 minutes from Baker street tube station, and if you arrive by \"easybus\" from Stansted airport, it's also not far away (advantage: bus goes throughout the night, but advance-booking is reccommended)."}
{"sentiment":1.5,"text":"Just returned from a 6 night stay at the Rio with the entire family (I'm a 31 year old male). We had 3 rooms and all of them were just fine. My room in particular was a 2 double non-smoking room, good size (it's an all-suite hotel) and very clean. The maid service was just fine. No complaints at all. We ate at the following restaurants: Carnival World Buffet - had breakfast there a couple of times, was very good. Not as good as a couple in town (I think Paris has the best breakfast buffet) but certainly in the top 10. I think it was $13.99 Village Seafood Buffet - went there twice, I loved it. You obviously need to really like seafood to justify the 35-40 bucks this will set you back, but if you do you'll certainly be happy. All American Bar & Grill - went there a few times and was happy with everything I had. It serves lunch and dinner weekdays and breakfasts as well on weekends. I kept it simple, had burgers and quesadilla and was happy everytime. Antonio's - other members of our party went there and liked it. Our background is Italian so if we thought it was good you probably will too. Sports Kitchen - beside the Race and Sport Book. It's bar food and it's good for bar food. Entertainment Tony and Tina's - a few people in our party saw it and thought it was ok. Food was terrible, show was pretty funny. Don't bother paying full price for the tickets (85 bucks) you can get them for about 60 and the half price places on the strip (Tix4tonight - 2-4-1 tickets) - it's not completely half price since the buffet portion on the ticket isn't discounted. Scinta's - was pleasantly surprised. This was one of the better shows I've seen in Vegas and I've seen a couple dozen of them. Nice mixture of comedy and singing. I think you'll like it. Don't bother paying full price as well on this one (half price tickets usually available) but it'll be worth it if u do. Other shows avaiblable: Penn & Teller (funny magic men), Ronn Lucas (daytime comedy), Erocktika (for male pervs), Chippendales (for females pervs.) Casino Casino layout is very good, it's basically 2 different casinos. The Masquerade part where they have the show in the sky is kind of a stand alone. Limits on the table games are a minimum of $10 and sometimes $15. The race and sports book is a good size and not real busy unless it's a big event. The day we left was a zoo since March Madness had begun. Poker Room is beside the sportsbook. There's a daily tournament ($40 buy-in) at noon, and games basically going all day (4-8 limit, and 2-5 no limit). The one drawback with this hotel in the past was that you were a cab ride to the strip - they've fixed that. They have 3 seperate shuttles going to Bally's, Harrah's and Caesars. Takes about 25 minutes to make the route there and back. If you're just looking for a ride to the strip you won't be waiting more than a few minutes. On the way back you may have to wait longer since you'll be waiting for one specific bus as opposed to jumping on the first one that shows up. Don't know what other people were complaining about in previous posts but let me defend the Rio (no I don't work for the company). 1) It's too loud in the casino - it's a freakin casino people - they tend to be loud. 2) food is expensive - Not really. The Bar and Grill is comparable to most Vegas cafe type places - bacon cheese burger with fries was $11 I think. The buffet was 13.99 for breakfast, like 23 or so for dinner. If you can't afford 20-25 bucks for dinner, you may want to stay out of Vegas. 3) it's a long walk to the strip - Don't walk to the strip. It's a 6 cab ride or if you're broke or cheap take the shuttle."}
{"sentiment":2.5,"text":"Loved the Lido Vanna and Massimo were the loveliest of hosts, as was there son, Orlando, and the two beautiful Czechs girls who were there for the summer to learn Italian.My wife and I got engaged on the veranda overlooking the Sieve River valley below. The pool was fantastic in the summer, as it was hot. Vanna's food was delicious! And, Massimo always willing to take us into town for groceries, or into Florence (only about 25 minutes by car) for culture.The house is lovely, there are many rooms of varying sorts available, and all are comfortable. Maggie, the dog, was always around to say hello. And, we frequently took the bikes out for rides through the hills. I also went horseback riding through the area (Vanna arranged it for me), and I had a blast, Gallopa!I really recommend this place, and cannot wait to return our next time through the Florence area...Many thanks to Vanna and Massimo for accomodating us!"}
{"sentiment":1.5,"text":"We stayed 4 nights in April in a newly remodeled Madison Ave room. It was our 3rd time staying at NYNY, but our first in four years. We booked a king Non-smoking room and received an upgrade at check-in to the Madison Ave room. The room did not smell smoky at all which is rare in Las Vegas. Everything in the room worked including the internet connection and new flat screen tv. The bed was very comfortable. We will stay here again. Our room had a good view of the roller coaster and MGM. The roller coaster noise did not bother us as we were out of the room between 10 AM and midnight. We could here the occasional noise from the hall. This is Las Vegas and we don't expect everyone to be on their best behavior. The room was a great value compared to what we have paid to stay at Monte Carlo, MGM, Bally's, Caesars Palace, RIO, Mirage. We ate at the small Chin Chin breakfast buffet. Good pastries, bacon and fresh fruit. Fast and reasonably priced. Gonzales y Gonzales had good Mexican food for lunch. Fulton Fish Fry was excellent for a quick lunch. America restaurant was also very good for ala carte breakfast. The location is great for walking around to explore MGM and Monte Carlo. We took the tram from the Monte Carlo to Aria and the Bellagio. We also took the tram from Excalibur to Mandalay Bay several times. The M-life casinos had good drink service while we were gambling at the tables and machines. Negatives - The pool was not open so we asked for some free drink vouchers. It didn't matter anyway as the outside temperature never reached 75. ROK night club was closed and being converted to a live music venue."}
{"sentiment":2.5,"text":"iQ is a modern hotel near the Opera House in Rome. My mom, sister & I stayed for 3 nights in November. The location is wonderful - only a 3 block walk to the Metro. The hotel staff speaks wonderful English and are very kind. We stayed in a triple - good sized room with a large bathroom. The best part about the stay was the continental breakfast. It was the best breakfast we had on our stay in Italy. The food was excellent with several Vegetarian options (my mom is vegetarian). The only complaint we had was the room was very warm but the hotel staff accommodated us with a fan which definitely cooled things down."}
{"sentiment":1.5,"text":"We arrived at the hotel, after a transatlantic flight, around 5pm. The bellman met our car and took care of our luggage right away. Check in was almost empty and there was only one guest checking in before of us. As Hilton Honors Diamond members, we were upgraded to an executive room, although this hotel sadly, no longer has an executive lounge. In the absence of the lounge, we were given vouchers for our buffet breakfasts and for canap copyright s in the lounge. The canap copyright s vouchers were only valid Monday to Friday, so as we were staying Friday and Saturday, one set was useless. We went up to our room, which was really nice, great views over the Studios and nice and quiet. In out rook was a welcome basket of fruit and snacks That evening we used our canap copyright s vouchers, which included a soft drink or tea and coffee. The presentation of the plates was very nice and so was the waitress. That evening we walked across to the universal city walk, where there are plenty of shops and places to eat. At breakfast the next morning, we used our free buffet vouchers and paid a small supplement to have the hot breakfast. We were glad we did. There was a huge selection of all the usual foods, as well as an egg an omelette station and even dim sum. The hotel has a lovely pool at the back of the property and a 20 person hot tub. Our afternoon was spent having a drink, snacking, sitting by the pool and in the hot tub. The bar server at the pool was really great, checking up on us every so often to see if we needed any more drinks etc. That evening, we ordered room service. This came promptly, was nice and hot and was reasonably priced. In summary, I am impressed with this hotel. The staff are very friendly, the food and drink is reasonably priced for a Hilton and the facilities are excellent. We would definitely stay here again."}
{"sentiment":0.5,"text":"This place is crowded with tourists. This is also reflecting in the service. At one time we where stopped at the entrance to the hotel and asked by the door man what he can help us with. After telling him that we where recidences he continiued to ask us what room we where staying in. It was not until I showed him the key to our room that we where let in. This is not the kind of service we are used to. There are far better hotels in Singapore like the Fullerton hotel that we also stayed in on this trip."}
{"sentiment":1.5,"text":"I live in Coral Gables, and had to stay away from my house for termite problems, me and my two kids were looking for a place closed to the good restaurants and the artsy crowd, we decided to go around the district and Biscayne, it is an upcoming area but we are from Miami, we know where to go, I found this very cute hotel right by my favor restaurant...what a great experience, and the most important of all, \"super clean rooms and bathroom\", really amazed me!!!Very welcoming place and inexpensive. I strongly recommend this hotel boutique to anyone, that wants to be closed to all the great restaurants, galeries and art events and off course enjoy the smell of clean bed sheets."}
{"sentiment":2.5,"text":"Wonderful Budget Hotel My boyfriend and I stayed in an economy with kitchenette room. The room was very clean and only a minute walk to Waikiki Beach. Odie is super helpful and answered all our questions. I would definitely stay here again since the room was clean (most important) and is in a great location. It's a wonderful budget hotel. We paid approx. $ 65.00/night. I hope their rates will always stay the same!"}
{"sentiment":1.5,"text":"Stayed here for one night and was perfectly happy. (Got a good rate on Hotwire which made the stay extra pleasant.) This hotel used to be the Lafayette and is very plush. My room had a view of the gleaming statehouse dome and downtown Boston. Very comfy bed with a fluffy pillowtop, upscale bath amenities, very quiet. Only complaint is it took a really long time to retrieve my checked luggage, inexplicably locked in a room off the parking garage (instead of the more usual lobby checkroom). Also, hotel parking is rather expensive. But overall it's a lovely hotel in a great central location."}
{"sentiment":0.5,"text":"Our arrival was greeted with ever-ready doormen to carry our little suitcases. Check-in was easy as well. Considering we booked from hotwire, we expected a not so great room (based on some previous reviews) but were pleasantly surprised at our room on the 27th floor with a king bed. Couldn't beat the price either-$89/night! We had a wonderful view of Lake Michigan and the Navy Pier. There is an indoor pool/sauna and gym on the top floor. In the lobby is The Palm restaurant. We sat at the bar only but the bartenders were wonderfully expedient with everything. There is also another lobby lounge adjacent to the restaurant which seemed just fine. Concierge was helpful in directing us to a pharmacy since the airlines took our ever dangerous toothpaste and hairgel. Back to the room...it was right next to the elevator but it didn't bother us. Only heard it a bit while awake. The only thing I can complain about is the sink faucet and shower had some dripping but it didn't bother us really...just something I noticed. I loved the pillows and the bed was comfy. Oh and the location of the hotel is not bad. About two blocks from Michigan Ave. To get to other parts of the city we did drive. We didn't take the metro so not sure if it's convenient or not. For the price we paid, it certainly was worth it. Now parking in the city and garages, that's a different story, quite pricey!!"}
{"sentiment":0.5,"text":"We got the Hyatt for around $200/night via Priceline's bidding system. We thought it would be terrific as it was rated four star and was located right next to the Boston Opera House (we only went to Boston to see a performance there). I should also mention we'd never been to one of the big chains of hotels. The lobby was clean, the room was kept neat, the front desk was efficient, the doormen were great. Three strikes for us: No free internet. We're budget travellers, and have yet to find a budget hotel, B&B or hostel that does not provide either a dataport, in-room or lobby wifi, or even a ratty old PC in the corner with communal web access. The Hyatt wanted $10 per day to access the internet. At $200/night, we felt we'd paid enough. The Concierge was brusque and not very helpful with our dining enquiries. Perhaps we caught her on a bad night. Perhaps she just did not understand that, unlike some, we wanted to have a say in the cuisine offered by the restaurant rather than 'just anywhere with seats'. The Financial District is dead at night. It's good for some, as it's close to touristy things during the day (Boston Common etc) but it was not for us. After our first night there, we went back online and found the nearest budget hotel. Hotel 140, in the Copley Square district, turned up for about $150/night including taxes. My god what a difference that made. All the cleanliness and great front desk of the Hyatt, with rooms that were just as functional and comfortable (the lack of a minibar and a desk covered with ads for additional fee services did not phase us) plus a coin operated laundry, much faster elevator service and, oh, FREE INTERNET. The Hyatt appeared to us to represent the standard of large chain hotels. We've learnt that we are not chain hotel people, and will look elsewhere from now on. It hit average right on the button. I would recommend this for the larger group that can get a discount, the business traveller who sleeps from 1800-0800 or anyone on a tour. For the self-guided, you can find the essential 'four star' amenities for a much better price elsewhere."}
{"sentiment":2.5,"text":"We had the most awesome time at the secrets crapri all inclusive it was the bomb great. The service was awesome the hotel is clean and the staff were great. It is a couples resort so the stay was very relaxing and no kids are allowed. The hotel has all premium alcohol and the food and restaurants were superb.You can't go wrong being at this resort."}
{"sentiment":2.5,"text":"Stayed here again, this is our second time at this particular hotel. First impressions are excellent, very attentive staff and stunning hotel. We had the queen size room which is very large and comfortable, has all the mod cons, Wifi, air con, flat screen, alarm, complimentary teas/coffees/ bottled water etc. Lovely bathroom with robes and slippers! The bar is very sophisticated but comfortable (rather expensive as expected!) The breakfast was lovely and had superb choices. Wonderful hotel to use only a couple of quibbles! 1 - A bit of a trek but worth it for the room sizes and the fact that its relaxing in that part of London. 2 - They have great mirrors in the rooms but the lighting is really is crap! found it hard to do my make up in the dim lights, very romantic though! The bathroom mirror is hard to use with the basin in front of you so couldn't get close enough. Apart from that no complaints, great weekend yet again!"}
{"sentiment":2.5,"text":"We spent our 36th anniversary at this gorgeous hotel located in Coconut Grove. Not only did the staff take care of our every need but they went above and beyond with little \"extras\" to surprise us on our special occasion. The hotel was magnificent. The food was outstanding and the spa was an oasis. We were well attended to by the manager, Audi, our cutie little morning gal who took care of our breakfast was a ray of sunshine each morning. We had massages by 2 very knowledgable women. My husband said it was the best massage he had ever had! The concierge was full of information and suggestions. I can't say enough about our 3 day stay except what we told everyone.....\"We will see you again!\""}
{"sentiment":2.5,"text":"The staff was very accommodating! It was extremely clean. The beds were comfortable. It is in a GREAT location. I reallyl enjoyed my time in LA :)"}
{"sentiment":0.5,"text":"This place is somewhat dated. But, Don't really care much. My grandma's house was dated my entire life. But, it was the most clean and comfy place on earth. So, with that being said. The main thing that matters to me in any stay is if the room is clean. The bathroom is a must! And it was. Our housekeeper was Sandy. She obviously cared and took pride in her job. Our room was very clean. The sheets and bedding were nice and clean. The other plus was the breakfast in the A.M. It was great. The trick to getting the full breakfast is to get there when it is first offered. The old saying is true.\" You snooze you lose\" . And now for this places down falls. The pool could have used a good cleaning and the elevator should most definetly get some attention. It made some weird noises. Iike it might break down or something. I ended up using the stairs. And no, we are not heavy set people. In conclusion yes, I would stay at this red roof again. Especially for the price. It was a steal with my triple A discount and a discount code I found online. I think it was SFA? Not quite sure."}
{"sentiment":-0.5,"text":"I have stayed at The International Drive location in the past and thought it would be good to try the newer location. I have not had a vacation in over three years and booked based on my previous pleasant experience. I am an Honors member. After a speedy check in I was surprised to be be subjected to an immediate invitataion to attend a sales presentation. This was not welcome as I had been having a terrible day and wanted to go to my room and begin to rest. I was not allowed to leave the desk until I was booked into a presentation the following morning. My wife is extremely against this type of promotion as we have had aweful experiences in previous presentations at other resorts. I decided to agree to the presentation as I was promised it would be 45 minutes to an hour and we would save on Disney tickets. I advised I had no interest in purchasing points or any other form of ownership. I was assured that as an Honors member that nothing would be done to offend us because we were their \"bread and butter\". We were booked the following morning for 0945 hrs. The next morning I was given an unrequested wake up call to ensure we would be at this \"tentaive\" presentation. Needless to say I was angry because I was enjoying a fine sleep. My wife and I went to the presentation. When we arrived we were left waiting for fifteen minutes before being greeted by a salesperson. We were escorted to a desk and then left to wait another ten minutes. When we finaly got underway it was almost 30 minutes into our appointment. The salesperson asked why we were there. I replied we only wanted to complete the presentation to qualify for the cheaper tickets. He was surprised and kept asking the same question. I told him the answer wouldn't change and to move on. I noticed he had at least twenty six questions to ask and realized we would never be released from this meeting. We told him to release us from this presentation. He left again and we were met by a young lady that asked me to sign a document. My wife didn't want to sign but I quickly signed the paper and we were told to leave. The whole experience was embarassing and annoying. This was one of the problems. We booked a two bedroom suite and I was surprised to find they were two separate room. This was not what I expected. The second smaller room consistently had a strong odour of cleaning fluid throughout our stay. I was also dismayed to find that the activitites at the pool were loud and often geared toward young children. I wanted to rest and enjoy the sun. I didn't need to hear a trivia contest naming music from televisions shows I could care less about. I understand Orlando is for children but I would have liked this described to me in some way. This was not mentioned in hotel literature. If I had known this I would have returned to the International Drive location. I should also mention that this high pressure sales tactic was not at the other location. I have to say that I'm extremely disappointed with this experience. I was only at the location six days. I did not have a good rest and will not return. Our room was $195/night and I expect to be treated with more respect than having a cheap sales presentation shoved down my throat. I expect this sort of thing when I place my name in a box to win a car and accept the offer of a free night stay somewhere not from the Hilton where I'm supposed to be considered their \"bread and butter\"."}
{"sentiment":-0.5,"text":"Be aware that there is an mandatory $8 per day parking fee, which does not guarantee that you will be able to park at the hotel. They tell you at check in that you must display the parking tag to prevent your car from being towed. The parking deck has many signs stating that unauthorized vehicles will be towed. On our second night, we were not able to find a parking spot after dinner. We were told to park across the street. When we got to the hotel, we went around and counted no less than 11 cars and one motorcycle without parking tags. When we went to the front desk to complain, we were told, \"Those people are really brave.\" We never once saw a tow truck on the property over the long weekend that we stayed there. The Plaza has many, many more rooms than it does parking spaces, so to charge a fee for a parking space \"lotto\" without stating it as such upfront is almost stealing. Plus, allowing \"party\" attendees who were there attending functions at the hotel conference rooms to park in the hotel parking spaces and not requiring them to pay $8 is bad policy. They should park across the street. Additionally, there is a $2 per day charge to use the safe, but this is not divulged unless you ask. I cannot believe this hotel had a 4-star rating. The rooms are OK, but we heard several people at the pool complain about roaches. We only saw one in the hall in the basement. At check in, they assigned us to a \"city view\" room, despite the fact that I had contacted them ahead of time and requested an ocean view room. We were told that all ocean front rooms were sold out. Only after I came down from the room in person and stood in line behind several other disgruntled customers did the guest relations person tell me \"OK, I'll just give it to you.\" I had already paid for it! Of the 50 plus ocean front rooms, we only saw evidence of occcupancy in about 20 of them, if that. They have towels at the pool bar for use at the pool that you have to sign for, but there is just a bin for returns. We found out later, that if you don't sign when you return them, you are charged $2 per towel. The towel girl did not say anything about this when I got towels. There are two \"cabanas\" at the pool. We watched different people go and sit in the cabanas throughout the day and then get booted out by the pool towel girl. She told some of them that it could be reserved for $50 for the day. A simple sign stating these things would have been a lot more courteous to the customers. At check out, I was charged $2 per day for the safe (after I had just called on the phone to inquire about it). The safe was locked with a sign stating that you would be charged $25 if you left it locked when you checked out. I called down to make sure they knew that it was locked when I got there. I did get credited for one day's parking fee without a fuss."}
{"sentiment":2.5,"text":"We visited Chicago for the first time June 30, 2006 - July 3, 2006. We booked the Red Roof Inn - Chicago based on price and the reviews on this website and other travel books. It was wonderful. I am used to staying in very nice, expensive hotels but I didn't want to pay Four Seasons or Intercontinental prices for this trip. We booked our room for $107 a night which is a steal. That was with a AAA motor club discount. The location is amazing. It is half a block from the Magnificent Mile, it is in a safe, well lit area. There are many restaurants near by (next door, across the street) which stay open VERY late. As we have never been to Chicago before but to NYC, Boston and LA many times, we were not used to city stores/restaurants shutting down early. That wasn't a problem in the area we were. Check in was very quick and easy. We had such a great rate that the front desk man actually asked when we booked because he had not seen a rate that low in ages. He also said they were not participating in the AAA discount anymore (which was not a problem for us and we had booked when they still took that discount). We requested a king bed, non smoking, renovated room facing Ontario St. I read in many online/book reviews that rooms facing Ontario St had more light and better views. They were nice enough to oblige and we got everything we requested. Our corner room was on the 11th floor and it was very nice. The only complaint I had was that it smelled musty. I think the smell was coming from the air conditioner. But we got used to it. The room was nicely appointed (king bed, tv, alarm clock, night stands, desk, chairs) and it was spotlessly clean. The bed was comfortable (and I have a very bad neck/back). The view was very nice. We had a view of Michigan Ave from one window and of Ontario St from another window. The bathroom was fine. It definitely was small but clean and the bath/shower has a curved rod so there is more room. The room looked just like it did in the pictures online. I would have taken pics for this review but I forgot my camera! The elevator was small and slow and not air conditioned but that was easy to deal with. They have valets (which we did not use) and sort of door men who called cabs for us. Free coffee, hot chocolate, tea in the lobby. I would definitely stay here again."}
{"sentiment":2.5,"text":"Tried to extend stay at another hotel without success. So found Hotel Grifo in same area. After speaking with Alessandro re. booking a room, I felt very at ease with the choice. I wasn't let down. Right from the word go everything was right. One minor hiccup was stairs . Alessandro quickly realised my difficulty and saw to it that I was able to access a lift. The hotel is small but adequate and super clean The staff was really lovely and most helpful. In an old part of town, but don't be put off by that as there are many good restaurants and attractive shops to keep all the girls happy! Colluseum and other attractions are within walking distance with hop on hop off buses not too far away. Take advice from Alessandro when it comes to tours etc. He knows his business. This man speaks 8 languages so be at ease if from another country!!!!! My husband and I would recommend this hotel without hesitation and would stay there again if the opportunity arose. Thank you Alessandro and your great staff for making our stay in Rome very comfortable"}
{"sentiment":-1.5,"text":"Pool was overcrowded, other guests not very courteous with respect to quiet hours and it persisted even after complaint, room was fair at best, poolside door did not latch which raised safety concerns for our property and child. I tried to make the best of it, but it was the worst hotel experience I can recall."}
{"sentiment":2.5,"text":"Wunderful Majestic Colonial Our room nr. 3135"}
{"sentiment":2.5,"text":"Experience of a lifetime Me and my husband got married recently, and shortly after the wedding we had to host another party in Hong Kong for my relatives who couldn't make it to the ceremony in the UK. Our party was hosted in the Peninsula so we had 2 free nights in their suite, but we extended our stay at the hotel by paying extra. We stayed in the normal double room for the first night and the suite for the rest. And I'm glad to say that our stay did not disappoint.Once we arrived at the hotel, we were taken up to our room and all the check in was done there. Free fruit and chocolates were placed in the room, and shortly after arrival we were given a fresh pot of Chinese tea. The room was surprisingly spacious, all the facilities were modern and easy to use, and I loved the TV in the bathroom. Our room was not harbour view (you have to pay extra for it), but it didn't really bother me (well, it was a gift from family so can't really complain!). All rooms in the hotel also had this little cat flap (as we called it) situated in the wardrobe that newspapers are delivered and laundry collected, and we found it quite cute.We had in room breakfast the next morning, portions were sufficient but not as big as I expected. Quality was fine.We had to change rooms on the second day, and despite the difficulty to get the suite early, once that was done, the move was smooth. They picked up everything we left in the room and moved everything for us, which we were grateful for (they even hung up some clothing for us). The nice surprise was that we thought we were going to get a suite with garden view originally, but we discovered instead that we had the most spectacular harbour view - and the suite was absolutely huge! There were some handmade chocolates in the room for us as well. We also got a complimentary champagne breakfast because of the wedding package.Throughout the stay what impressed us the most was the impeccable service. We felt so pampered we really didn't want to go. The only negative point during the stay was the signal 8 typhoon that closed all doors but the trade entrance at the hotel, but obviously that's not the hotel's fault. And despite the fact that it's one of the most expensive hotels in Hong Kong, I still think it's worth it. It was a truly amazing experience."}
{"sentiment":2.5,"text":"Great bar, great pool area and superb concierge. The spa is really wonderful and the poolside service and drinks/snacks are excellent. Room service perfect."}
{"sentiment":0.5,"text":"My wife and I stayed at the Hotel Roger Williams after reading the mixed reviews on Tripadvisor. The week was ultrabusy with school vacation and holiday activities well in gear. The hotel is in the Murray Hill area...not known to me from previous trips to NYC. It is colorful to say the least...and the staff are very helpful and friendly. Rich, the manager of food service was a graduate of Johnson and Wales in Providence ...so we tapped his knowledge of restaurants in the city. The room is tiny and the bathroom microscopic but clean...the front desk person also helps with concierge duty...again hit or miss. Travelzoo rates made the stay a plus...but I would probably skip a rebooking at full fare."}
{"sentiment":2.5,"text":"This clean, charming, small hotel is located right in the heart of the 7th arrondisemont and adjacent to the Rue Cler market. The hotel is upscale and professional in every respect. It actually exceeded our expectations, and this was our 4th visit to beautiful Paris. The staff of Girard, Christian and Frederica are very professional and helpful. The superior room was spacious by European standards and the bed was firmer and newer than our bed at home. The room was cleaned and kept immaculate every day. We stayed 7 days. Each day we enjoyed the excellent breakfast and coffee, which other reviewers under-rate. Of course we received the breakfast for free, because we found the hotel through Rick Steves recommendation. We had a nice view of the Eiffel Tower, convenient internet access for our email, and wide screen TV. The bathroom was also very good with everything you need. See if you can request room 64, it is perfect. In summary, this hotel deserves all the high praise it receives. We intend to return to the Relais Bosquet on our next trip to Paris."}
{"sentiment":2.5,"text":"Loved the hotel: great location (walking distance to Blue Mosque, Kucuk Aya Sofya, Aya Sofya, Grand Bazaar etc, 5 min walk to a subway station), freshly refurbished rooms, great airport pick up service (FREE of charge, very well organized), helpful & friendly staff. Though the breakfast choice was rather poor by our standards, i was later told that this is a traditional Turkish breakfast and in Sultanahmet surroundings, it was acceptable. There's a mosque just across the street so be prepared to all the related consequences; for us that was ok and only brought some extra autheticity."}
{"sentiment":1.5,"text":"My husband and I stayed for 2 nights with our teenage daughter on a short trip away. The hotel surpassed my expectations. The complimentary dinner was quite sufficient for our needs although there is only one choice (on this night it was Totellini with an option of 2 sauces), but the salad bar was plentiful and the complimentary beer/wine certainly hit the spot. The room was located close to the street and although we could hear some outside noise it was not disturbing; it was comfortable,clean and service was very friendly. The location is ideal for sightseeing as we walked to Pike place and the art gallery, also to the Science centre. We shall definitely select this hotel for a return visit."}
{"sentiment":2.5,"text":"honeymoon hotel This hotel was an absolute gem of a find in New York. My wife and started our honeymoon in NY and the hotel helped make the trip perfect. The small touches of front desk staff remembering their guests each morning as you leave for a day's shopping made the experience so much more personal. The breakfast is great, the location is excellent (5th Avenue 10 mins walk, Central park 20 mins walk, Empire State 10 mins walk), the books adorning the walls everywhere was absolutely fantastic and the view of the New York City Library is beautiful from the Reading Room. Make sure you try out Madison and Vine the hotel's restaurant fronting Madison Ave, the food is top class, slightly pricey but worth every cent!"}
{"sentiment":1.5,"text":"We have stayed for 3 days on the way to Miami and I'm glad that we booked it. Hilton and Waldorf Astoria are gems hidden in the Disney resort area. Our room was spacious and cosy, and we loved the complimentary internet. This is a venue suitable for conferences and weekend /week getaways with option for golfing or just getting in shape with the 24 hour gym. Loved the swimming pools."}
{"sentiment":-0.5,"text":"it was easy to find and the location is its strength, but otherwise, things drop alot: - the room was so tiny, i had 40cm from doors to bed. - the wet room, is more a cell, with a loo so positioned that you have to sit at it while you brush your teeth. - reception were friendly folks, a bit arrogant, but hey, its Rome!"}
{"sentiment":1.5,"text":"Great place! Deluxe room with king size bed"}
{"sentiment":2.5,"text":"This hotel is fantastic, tucked away on a quiet street but a few minutes walk from Termini station and Republicca metro station. Although the best way to see this fantastic city is to walk and take it all in. The hotel provides an excellent buffet breakfast serving a mixture of cold and hot buffet and an expansive selection of fruit. The hotel staff are extremely helpful and Tomasso and Giodarno on Reception will give you their expert knowledge of where the best places to eat, drink. If you like Ice Cream then follow Tomasso's Advice and head for Fassi, The oldest and best Gelateria in Rome. Great experience and out of this world flavours. The Rooms are clean and spacious and also provide a nice touch of providing complimentary soft drinks in the mini bar. If sight-seeing doesn't wear you out then you can try the hotel's Gym, if the sight-seeing has worn you out then head for the sauna. The Gym and Sauna are free of charge, another thing free of charge is the internet usage, the hotel has computers in the lounge area but if you want information on Rome then ask Giodarno and Tomasso. This hotel is excellent and probably the best i have stayed in Europe and without a doubt the best i have stayed in Rome. Thank you Diocleziano Hotel you made our holiday perfect"}
{"sentiment":0.5,"text":"We stayed at the Comfort Suites North Hollywood/Near Universal for the Rose Bowl this year. We chose it because for the price and room type we needed, it was the best value. We stayed in a two room \"suite,\" that consisted of a king with an adjoining room with two queens. This worked perfect for our needs and we appreciated this option in room type. The hotel was clean. Parking was a bit of a nuisance with having to leave your car keys at check-in so they could double park and accommodate everyone's vehicles. It was in an area of North Hollywood that was not very nice but it was very close to freeways and main roads. It was a great place to stay for the location to other points of interest. We did not like how our room, on the second floor, was above a roof that could be climbed on from the parking lot below. Our windows had no screens so we could literally walk out on the roof if you wanted. This seemed very unsafe. Continental breakfast was clean and laid out well with helpful staff. All staff we encountered were friendly."}
{"sentiment":-0.5,"text":"We recently stayed at the Tidelands - 6thru15th. I was very disappointed. We had stayed here many years ago and it was wonderful. For what I paid I expected so much more. Room was dirty. Beds were sunken in. Pillows, sheets and bed spreads were stayed and smelled of B.O. The maid was rude and never took our garbage unless I asked her too. I could not believe the attitude se would give when I asked her to sweep the tile floor because of the sand that gets tracked in the room or when I asked for another roll of TP. We never had wash rags or dish towels - she would say everyday she was out of them. Strange, we were the first room of the day for her. I know this because at 7am everyday she would beat on my door yelling house keeping. I read other reviews before we went and decided I would judge it for myself. I should have listened to the other reviewers - they were not lying. This place was horrible. Did I mention the burners on the stove did not work, fridge was warm, tv's had terrible reception- picture was dark and most channels did not come in. Which was not fun when it was raining and you have kids with you. Elevators were slow and smelled. Restaurant was expensive and not that great... The list goes on and on... For being in a non smoking room it smelled of cigarettes all the time because everyone around us were smoking on their balconies. I am so disappointed in the Tidelands. Will not go back."}
{"sentiment":2.5,"text":"Hi. I have recently been staying in the hotel tower23, and as always a super experience. I have been coming there for the last three year, because of the location, the ambience, and of course the great service. the service is very important for me, and it just gets better and better. Thanks guys, for a perfect stay, and for putting a big smile on my face! Love Chistian"}
{"sentiment":0.5,"text":"good for the price My boyfriend and I stayed here for one night in October. We were, as it seems many people are, upgraded to a duplex even though we had booked a standard room. That was a nice touch. However, the bed was in a loft where the ceilings were very low and the air was very stuffy and too warm. (It was unseasonably warm for October.) We couldn't open the balcony doors because of street noise and safety concerns, so we tried to put the air conditioner on low, but it would only blow hot air. When I inquired about this at the desk, twice, the staff told me this was the hotel setting and would not explain further. I overheard another guest complaining about this as well, so something must have been wrong, but they did not apologize or make any attempt to remedy the situation, which was frustrating and made for a very uncomfortable night's sleep before our flight. The design is funky and the room had great light. The very design-y stairs were cool to look at, but I would not want to climb them after an evening of drinking! As others have mentioned, while the design looks cool now, it seems like it will not age well. It's very cheaply constructed, which is why it's so affordable for a city center hotel, which we appreciated, but it will probably be pretty banged up in a year or two. Also, the bathroom is teeny tiny. I kept banging my elbows against the shower glass trying to wash my hair. It's pretty much the exact size of a tall person. Toiletries smelled nice, though.Fantastic location, easily accessible to Plaza Mayor, metro, other central sights. Free Internet access was a big perk, especially given the low price of the room. I also liked that you were rewarded with a low rate for booking 30 days or more ahead on the hotel website--we paid only 108 Euros for the room, which included breakfast. Breakfast was plentiful. Nothing hot, but I don't like hot things for breakfast anyway. We ate fresh fruit, yogurt, tortilla, fresh juice, coffee, and were very pleased with the selection. The heating problem was a bummer, and hopefully it has since been fixed. But the location is great for the price, and it was clean and spacious (other than the bathroom)."}
{"sentiment":2.5,"text":"We stayed here during our trip to Vancouver and did not regret it. I love staying at Westins and this was no exception. Great location near Stanley park and to restaurants! The staff was nice and very helpful. The room and bathrooms were immaculate. And those heavenly beds! I wish I could afford one in my own house. Great stay, I would not expect anything less from a Westin."}
{"sentiment":2.5,"text":"My wife and I stayed at the Almond Tree Inn for six consecutive nights earlier this month and were totally delighted. I must say that this property, which has only 22 rooms, is as close to perfect as any accommodation we have stayed anywhere in the world. Bill, the owner, is totally charming and helpful in every way. He obviously loves what he is doing and does it with great panache. His staff is also quite helpful. The property features a lovely swimming pool surrounded by lush tropical landscaping. The free happy hour was enjoyable and the free breakfasts were equally so. The Almond Tree Inn is truly an oasis in Key West--close enough to everything (the Hemingway house is just down and around the block) but far enough from the bustle to provide an extremely relaxing and welcoming stay. Recommendation: Don't miss the boat trip to the Dry Tortugas--beautiful!"}
{"sentiment":2.5,"text":"Stayed 5 nights in Paris. This hotel recommended by friend. Staff was very helpful. Nice room, very clean. Great location for first time tourist. Walking distance to subway. Many cafe's nearby."}
{"sentiment":0.5,"text":"This is a nice classy hotel which my company booked for me. It has a nice restaurant and the rooms are very comfortable and spacious. If you have the money to spend, this would be a great place to stay. The only thing I did not like about this hotel is they make you use their wireless internet service which you have to pay for. If you have dial up capability, it will work for a while, once they learn that you are using free dial up, they will but a block so you can't dial up. Majority of the staff is nice, but when I stayed there, the person who checked me in was absolutely rude. Check out was very smooth and the Grey Hound Bus stops right outside the hotel to take you to the airport...for a fee of course."}
{"sentiment":2.5,"text":"This hotel is fantastic. My husband and I spent a week at the resort in mid-January 2012. The trip was great from start to finish. Transportation and Air Canada representatives at the resort were fantastic and helpful. We did not upgrade and it was not necessary as the room and service were superb. The restaurants were all great in particular Maria Maria. We did not get to go to the Chefs Table unless we upgraded our room and we heard from others who did it was not worth the cost 80 per day for an ocean view and access to this restaurant. The restaurants were all good and the service generally very good. The ocean front restaurant was a little disorganized but food was excellent and one should not be in a rush on a holiday anyway. The entertainment was good although it would have been nice to see a quiet bar with some quiet entertainment like piano bar or jazz etc. Coffee house was fantastic. House keeping top notch. Turn down service an extra treat. My only minor comment is that they charge 50 for any extension of time even for one hour past check out time which seemed a bit tacky for a 5 star hotel that you are paying top dollar for to ask for an extra hour seems reasonable to give to guests without an extra charge. All in all I would rate this resort up there with Sandals for quality and service and value to your money. Well worth the money and a great treat for us. I would go back if I do an all inclusive in that area. They really are a 5 star or better."}
{"sentiment":1.5,"text":"Location: The hotel has the kind of location that we like: quiet, but very near to the busy areas. There are a lot of good restaurants, bars around. There is also an upscale shopping area nearby. It is not that close to the Old Town but there is a tram stop in front of the hotel that gets you there in few minutes. There is also a canal hop-on-hop-off right outside the hotel. You may also take an hour boat cruise a few blocks from the hotel. The hotel is also in a walking distance from the museum area - I suggest buying tickets in advance via Internet to avoid long queues- Rijksmuseum in a must as well as Van Gogh Museum. Room: We took an American Junior Suite (room 117) and got a good price by booking in advance. It is spacious, clean, with a small private terrace facing the square, but it is dated and a bit dark. The bed is very comfortable and the windows are soundproofed which garanteed us a good night sleep. The bathroom is small, very basic toiletries and needs renovation - the shower is very good though. Service: Nice staff, sometimes aloof, but generally good. The concierge was always very helpful giving directions, general information and making reservations. Breakfast is good enough. In general, we had a nice four-day stay. We were luck to have four sunny days, it was spring and the tulips were blooming. Visiting Keukenhof was an amazing experience. It is possible to get there by regular buses or taking a tour - there is one that pick you up across from the hotel."}
{"sentiment":-0.5,"text":"the rooms were not clean, the toilets had mold the staff were not happy to help at all rooms don't have a mini bar or a safety box the carpets n lamp shades had stains on them"}
{"sentiment":2.5,"text":"This hotel is good, really good. I visit Singapore every month and have stayed in lots (and lots) of the premium hotels, this is right up there, in fact anywhere else is a disappointment now. In this price range you get a good sized room, big by local standards, the buffet breakfast is a good spread - not amazing but good, but add to the quality of the hotel a fantastic location and it just tops my list! The building also has a shopping centre with 2 food courts, good shops, is close to plenty other restaurants (chijmes is 1 minute walk), a few mins walk to the Arab Street, not far from Little India and with an MRT stop right there. Just all round good. Looking forward to staying there again."}
{"sentiment":2.5,"text":"Previously stayed here September 2009. Just as beautiful and accommodating as we remembered. This time we traveled with our one-year-old. Everyone went out of their way to interact with her, from the concierge to the valet and everyone in between. The beds were just as comfortable as we remembered. Took the concierge's recommendations for dinner both nights and were pleased both times. I think even my little one was more than pleased, considering this was her first time away from home. Would definitely recommend to anyone."}
{"sentiment":2.5,"text":"It was my first big adventure by myself and i was nervous about what i would find, but the Hotel was GREAT!!!!, the staff were welcoming and well knowledgable too, My room was clean and spacious, yes the toliet was a little small but i didn't come to New York to stay in the toilet so that didn't bother me. The breakfast was very good and Brendans Bar and Grill served great food. The hotels Location is Amazing, a five minute walk gets you to Times Square and the view from my bedroom window was the brilliant Empire State Building (room 709), You have to go up there at Night, it will take your breath away, I would defianately go back and stay again."}
{"sentiment":2.5,"text":"Fabulous weekend celebrating our first anniversary, my husband and I married at the Wynn last year, we hope to return in the summer to experience the outdoor facilities. Attention to detail makes it the best hotel in Vegas along with the Encore. I would only stay at these hotels, it far out does anything else on the strip, amazing, totally different atmosphere."}
{"sentiment":1.5,"text":"Loved the spa amenities- great way to relax before the hectic Christmas week."}
{"sentiment":2.5,"text":"The pool here is wonderful as well are the amazing rooms, staff and surrounding area. I will absolutely suggest this place to anyone i know traveling to Lahaina. It was the best place we stayed on our entire trip through the Hawaiian islands. Loved it."}
{"sentiment":2.5,"text":"My husband and I were celebrating our 25th wedding anniversary. We were looking on line but booked directly to the hotel. The bellman was helpful and quickly took our bags as we parked the car at a nearby parking lot. The front desk was very helpful and eager to help us out. The room was adequate with an incredibly comfortable bed. Out room had a city view form the 10th floor. The location was superb and we walked pretty much everywhere. We attended the Broadway show Chicago which was a 5 minute walk. The area was safe and clean. . There was a discount ticket place nearby which had a long line but we didn't have the time. There were many restaurants in the area. Several Museums were also nearby. We highly recommend the hotel"}
{"sentiment":-1.5,"text":"my husband and i adore the upper west side and our usual hotel was booked so we had to find something else in 'our neighborhood'. park 79 has a good website telling us that its an old townhouse that has recently been totally redone and in our favorite neighborhood -- on the corner of 79th and columbus so we could walk to our usual haunts.... and cheap, it was not -- over $300/per night w/o breakfast.... well, we got there - checked in and when we gave them our credit card they immediately charged us for our full stay of three nights -- that didn't sit well with us but we went up to our room -- it was not a room but a large closet.... i kid you not!!! the beds were comfortable because they were new -- the bathroom was so small we had to step out of the room to open the shower; the mirror was so high we could not use it; the toilet so low we could not get down to sit on it (we're elderly and just don't bend well from the knees) -- there was room for only one suitcase on the luggage rack, there was no chair on which tosit; the room was so dark i could not see to apply make-up -- well, i think you've got the picture -- take our advise -- don't stay at the park 79!!!"}
{"sentiment":1.5,"text":"We stayed here for 2 nights with our 3 young children in a interconnecting room & suite . What an amazing hotel this is ... I'm a Travel Agent from Sydney Australia and sell this hotel quite often .. this was the first time I'v seen the hotel and if you like funky & modern then this is the place to stay in the St Germain area. The rooms are not large but have a very cool decor , warm colors and excellent use of space. The bathroom is small but OK . Each room has everything you can imagine , often in the most unusual compartment - very well designed , the rooms large large windows that you can open , a very comfortable bed , iPod docking station and flat screen TV. The staff are excellent and couldn't be more helpful , the location is fantastic - surrounded by some of the best restaurants - all of varying cost , the metro is at the top of the street . The street is very narrow but quiet , even with the fact there are several bars around . The hotel had a cool bar and compact business centre ( a room with all the equipment you need in the basement ) If you are looking for a funky cutting edge hotel in a fantastic area of Paris - then you must book the Bel Ami ."}
{"sentiment":1.5,"text":"Traveling with two kids and so we booked two rooms. However, no connecting rooms. Called Tribeca Grand and explained our dilemma. They canceled one of the two rooms and upgraded us to a suite at a charge no more than what we already intended to pay for two rooms. Very accomodating. Location can't be beat!"}
{"sentiment":1.5,"text":"Style and charm I stayed at the Moana for two three-night stays as part of my honeymoon. After reading reviews before my visit I was worried about staying in the Banyan wing, but our stay there was lovely, even though the rooms are a little small.The tower wing is great, we stayed there on our second stay. Lots of room and a great balcony with water views.A note to anyone wanting chairs on the beach - reserve them at the pool desk the afternoon before - they always book out."}
{"sentiment":2.5,"text":"It is an excellent hotel in an excellent location. Spa is extremely good. I suggest to have the breakfast on 4th floor near the pool. It is very convenient to have Your room on 4th floor. Team is extremely helpful. This hotel has the best map of Los Angeles. Business Center with excellent printers is open 24/7 . Drawback? Yes, there is one: Pool is 3' 6\" deep. A mere 107cm. This is even a bit dangerous. Otherwise, it is paradise in the city."}
{"sentiment":0.5,"text":"Interesting Week in Punta Cana Arrived June 11th and got hit with HIGH humidity coming off the plane. The positives: Apple Vacations did a great job with flights on time and getting us to and from the hotel. (45 min from landing to hotel) Check in was a breeze. Grounds were beautiful. We had a first floor room and had no problems with bugs. The weather was beautiful the entire week. There was a few showers but that was mainly overnite. The beach sand was soft (Cancun has a more powdery softer sand). There is an afternoon tea from 4-6. The spa was good for a swedish massage but be careful with reflexology. I had bruises afterward. The negatives: Food was below average in comparison to other Caribbean spots (Bahamas, Mexico) but not horrible. 60% of the women are topless on the beach and an occasional one at the pool. Steak restaurant is outside under roof as well as the buffet and entertainment complex. If the humidity is high, it's uncomfortable as heck. The vendors are a total ripoff in the hotel shops. The flea markets aren't bad. Bought a necklace that started at their price of 45 and got it for 15 and another one that was 35 and got that for 5. There is bargaining power. Best restaurant was Japenese appetizers, best airconditioned restaurant Star Rock Cafe, best frozen drinks Lobby Bar, best coffee was at home but found having one third cup of their coffee with the rest hot milk wasn't too bad. Casino wasn't worth going. There is a new hotel just opened Bahia Principe that is offering great rates with every restaurant airconditioned and the pool area is fantastic. I'm sorry we didn't know about it. If you are traveling for sun and beach, this is worthwhile."}
{"sentiment":0.5,"text":"We stayed here for 3 days, very central location - right next to Gran Via, easy walk to El Prado, La Puerta Alcala, Palacio Real, Opera. The price was good as we got a cheap deal through easyjet.com. However, our room smelt of smoke (cigarettes) but the staff were really helpful and moved us when asked."}
{"sentiment":1.5,"text":"Booked through BA hotline travel cause i got a good rate! I was hesitating about the area and the true is that is quite away of all the fun,bar,restaurants and shops! Its in a local market area in western Hong Kong district....So location wise is not central at all...the only shops around it are local dry fish stores...so you get the strong fishy smell! The hotel is modern and clean...no smells whatsover as soon as you enter...the staff are friendly and make you feel welcomed! The only problem we had was sleeping on those really hard matresses so If you dont like hard matresses or have any back problem issues though DONT book it! They tried to help us by making the beds more soft by adding extra matresses on top...didn't make a big difference...they even offered to upgrade us for free on an executive floor room. I have to admit that they did whatever they could to assist...and they even let us keep the room and have a very late check out at 8pm for free. The rooms are quite small but clean and most of them with harbour views.If you want views on a standard rate room ask for rooms on a higher floor ( 20th to the 25th and rooms for example 2001-2008) as they are at the front overlooking the harbour and the city! We used taxis a lot to go everywhere as its quite cheap and outside was so hot and so humid...for example to go to Causeway Bay which is at the other side of Hong Hong and the furthest you will need to go ,where is a major shopping area we paid around 35 to 40 HK dollars and it only takes 10 minutes depending on the traffic. The best way to go to the hotel from the airport is to take the Airport express train to Hong Kong, it takes 25 minutes and from Hong Kong station just get a tax,its less than 5-10min ride around 30 to 40 HK dollars including your luggage cost to the hotel! For me the only negative was the location!! So overall if you like downtown action in your feet dont book it!!"}
{"sentiment":2.5,"text":"My husband and I stayed at Hotel Britannique for a week over Dec 08/Jan 09. When we booked we were told there was only one twin room left, while we were looking for a double room we decided to take the twin room because of all the positive reviews on tripadvisor. We were so pleased with the hotel, it was exactly as the photos on their website. The staff were incredibly helpful, always happy to help with advice on our daily tours etc. Literally across the road is the metro stop, we only used this once or twice during our stay because you can literally walk everywhere from the hotel. It is so centrally located. There are lots of restaurants and cafes close-by, also little supermarkets and a McDonalds. The breakfasts were great, the lounge lovely - all in all a really wonderful experience. We will definitely return to Hotel Britannique when we next visit Paris!"}
{"sentiment":2.5,"text":"We stayed at the Silver Cloud Inn on a Saturday night and were very impressed with the cleanliness, service and quality of the room. Our accomodations overlooked Lake Union where we watched float planes take off and others boating. Restaurants are near as is Starbucks! I highly recommend the king suite especially if you're staying a few days. We will stay here again on our next visit."}
{"sentiment":2.5,"text":"My husband and I stayed here for 6 nights. We were very happy with our stay and would definitely recommend this hotel. We choose it for the location, and because they offered a good rate for our time of year on their website. We stayed in room 41 on the side of the courtyard and I loved the view of the Paris rooftops. It was very quiet, only three other rooms on our floor and the hotel accommodated our request to have our family member stay in the room next to ours. The staff was so friendly and helpful. We had breakfast three mornings at the hotel which costs 13 euro per person. You can get complimentary coffee in the lobby/bar area and an option to purchase an assortment of 3 pastries for 3 Euro if you want to save money. There are a other breakfast options just outside the hotel, one is just to the right as you walk out that made delicious crepes. The location is very close to several Metro stops. We purchased 10 tickets for each of us and it was the perfect amount for our 6 night stay. You only need one metro ticket and can make as many transfers as needed, but hold on to your ticket as you may need it to exit some of the metro stations after a transfer (only ran into this on two occasions). My husband downloaded several apps on his phone for Paris metro maps, along with the TripAdvisor Paris city guide...very helpful. Our phone was not able to make calls, but we could use it for WIFI which was provided for free at the hotel upon check-in. The rooms are small, but not so small that they are unbearable. They are in the process of remodeling some rooms, ours was the older version which I loved and my mom had a newer modern version. Plenty of toiletries were provided along with a room hair dryer. There was also a mini-fridge that's part of the minibar that we could put food in and drinks. The only negative was the weekend staff whom would not let us drink our cocktails that we brought down from our room. Because they have a bar in the lobby they apparently do not allow this. Kind of a disappointment since the hotel attendant was someone we had not seen the whole week and the others had been very friendly and accommodating with us. Guess those are the rules though. All in all it was a perfect stay. Was a great neighborhood, I also liked the St. Germain de Pres area and would also consider staying in the Marais area as well if we visit again"}
{"sentiment":2.5,"text":"Stopped in one of the suites which was amazing. Great location for sight-seeing etc Reception staff were very polite and helpful. Bar prices were expensive but presume in-line with London prices. Would certainly recommend this hotel to others."}
{"sentiment":2.5,"text":"We enjoyed 3 nights at the Palazzo May 9-11. This was our first time staying at this resort and we were really impressed. Check-in was quick and the staff at the front desk was friendly. We enjoyed a fabulous room on the 36th floor overlooking part of the strip and the Venetian pools. Gorgeous room with lots of room to relax. The bathroom was huge and I loved all of the counterspace and extra vanity to put my makeup, etc. Also liked that it had a separate tub and shower. The pool area to the hotel is a dream - clean and tranquil. Just what we were looking for! Highly recommend!"}
{"sentiment":2.5,"text":"We arrived with an overwhelming crew, taking over most of the hotel, and Sorrento not only managed to deal they embraced us! The rooms have everything you need, the staff is awesome and the food is great. This group was nothing less than rambunctious and we were received and sent off with smiles. Whenever in Seattle look no further than the Sorrento!"}
{"sentiment":0.5,"text":"Great location, close to subway, theatre, restaurants. The first room I got was pretty bad--very small and the bathroom seemed swarmy--some mold between tiles. I asked for a different room which they accommodated and was much happier. Room was extremely small but overall pleasant enough and bathroom was OK. Bedding was comfortable. With some upgrades this hotel could be a great value. Staff was quite pleasant although not the best source for restaurant recommendations--for authentic New York pizza they directed us to Sbarro and another fast food place!"}
{"sentiment":2.5,"text":"We stayed 4 nights at The Trump, Las Vegas, first impressions as you walk into the lobby........................WOW, the smell is wonderful, everything glitters and sparkles! Extremely pleasant and polite concierage, We were offerred a choice of newspaper, and was fully aware of the resort fees before we booked, so this came as no surprise to us, and therefore did not spoil anything for us either. We were given a room on the 54th floor, and was informed by the concierage we had a fabulous view of the strip, was he not kidding! The room was Huge, the bathroom Huge, and i really like the fact the toilet is seperate to the other facilities in the bathroom. the bathtub was again HUGE, we could actually float in it! The bed was the best i have ever slept in, so comfortable. The view of the strip was outstanding, the location of the trump must have the best views of the strip! at night time it was spectacular, i could even see the bellagio fountains on an evening from my room. Now The Trump is slightly off the strip, but come on you guys that say it's too far, it really is not, it is literally a 10 minute (and i really wonder if it took us that long!) to the strip, we personally do not mind walking, and was quite nice to walk back, especially when you have eaten huge portions of food at buffets etc. in fact i weighed myself on our 3rd day there and had lost 2 pounds! (the scales are in the trump bathroom by the way!) The train, yes i heard it approx 4 times during our stay, really did not keep me awake or was a problem at all, and i'm pretty sure guests at other hotels on the strip must hear it as well. Don't let the train put you off staying here, it's really not that bad. We had just one relaxing day around the pool, topped the tan up and relaxed in the lovely warm jucuzzi. not too many round the pool when we stayed so we managed to get a comfortable round lounger to bathe on. Heaven! We will return to Las Vegas in the future, and the Trump will be top of our list to stay at."}
{"sentiment":1.5,"text":"very good ,friendly staff,value for money,breakfast little choice,close to city center"}
{"sentiment":1.5,"text":"We spent 5 days at the Wolcott Hotel (end January, beginning February 2011). This is our second stay here, and we returned because we liked it the first time, about 3 years ago. Excellent location, close to buses, subway, Macy's, walking distance to midtown. The price was amazing (inexpensive) for New York. We had a junior suite, which allowed us for suitable space. Although this is not a \"bells and whistles\" hotel, we had everything we needed, a good bed, very clean linen (changed during our stay), good and ample towels, TV (2 for the suite), phones (2 for the suite), an excellent hair dryer, much better then the wall mounted fancy ones. Our room was impeccably clean - thank you Ana - and we also found the staff at the reception very friendly and helpful - thank you Cathy! There was plenty of information including a friendly lady at the information desk, also coffee and muffins in the morning in the gloriously decorated lobby. We found it somehow too warm in the room, maybe because we are used to sleep in a cool temperature. We had a comfortable stay and will definitely return next time we are in New York."}
{"sentiment":1.5,"text":"I booked accommodation at the Hollywood Orchid Suites because of the review on trip advisor and I'm mighty pleased I did. We are a family of four, two adults and two teenagers and the room dwe had was perfect. It had two king size beds in separate rooms. The rooms were clean and the shower was hot, fluffy towels and a stove and microwave if you are inclined to cook. The breakfast had something for all of us. Fresh fruit, cereal, bagels and pastries - a perfect start to the day. Location was spot on for us as we only had three days. Quick walk to the Hollywood strip, train to Universal Studios and tourist bus tours around the city. Plenty of food joints in the area. Lastly the staff were helpful, especially the breakfast crew who couldn't have been nicer."}
{"sentiment":2.5,"text":"We stayed 3 nights at this hotel from 23-26th October. Location is excellent just a short walk from St. Mark's Square. We booked a superior room sleeping 3 and had wonderful views of the lagoon and towards St. Marks Square. Room was quite spacious, and nicely decorated, with flat-screen TV, mini-bar, also had a table and chairs. Liners sail past on their way into Venice which is quite a spectacle. Quiet hotel, no disturbances, breakfast was rolls, croissants with a sweet filling, hams and cheeses, fruit, cereals etc. Very friendly staff. Venice itself was wonderful, very atmospheric especially St. Marks Square. Go up the Campanile for views, visit the Doges Palace and St. Mark's. Take a gondola ride, we found it cheaper in the morning. Visit the arts quarter behind St. Marks Square and head for Santa Maria dell Saluti. Highly recommended for a short break, I can't wait to return and would stay at this hotel again."}
{"sentiment":2.5,"text":"I travel with oxygen. I emailed the manager two weeks prior to our arrival and he recommended a local DME to provide supplemental oxygen. It worked out flawlessly, thanks. Upon our arrival at around 9:00 am we were way to early to check in. The bellman secured our bags for us and we had breakfast at the hotel. We then made our first foray into the city. As this was our first time in the city we of course were in awe of it all. We went straight away to shop, around noon my batteries ran out on my oxygen concentrator so back to the hotel by taxi. We settled in to the parlor at the Franklin to recharge my battery when the bellman told us our room was ready(three hours early). We stayed in room 91, a large room with a large King Size Bed that was to die for. The Bed and Bedding were wonderful. The room was clean. The bathroom was full sized with a great Hot Shower. At every turn the staff went out of their way to be friendly and accommodating. Several times we asked for a car service to go to various places. The cars were always on time with friendly NON-aggressive drivers. One time the car service sent a limo to pick us up for diner which made me a hero. I will stay here again and recommend this Hotel to everyone. Thank you Hotel Franklin for a wonderful stay, you made my wife's dream trip truly a dream."}
{"sentiment":2.5,"text":"Stayed one week for business, got a discount through our travel service; high price (over $200 night,) but well worth the experience. The room in the newer tower was clean, spacious, great light from big windows, comfy bed. Lobby is spacious, chairs for lounging, free wi-fi, complimentary computer use. Staff friendly, check-in smooth; fee for parking, but really easy & nice guys. Pool and hot tub in other tower, but you gotta go anyway. On the top floor (35th?), incredible view, all around Seattle, feels like you're floating in the sky while in the pool. Totally fun and memorable. Restaurant attached to hotel is okay. Service was spotty. Spendy prices. But very convenient. Hubby says: TV too small for a King room. 11 son says: Really cool electronic table top in lobby, but there is only one and not everybody shares. (This is a touch screen coffee table with chess and a few other games, novel idea.) It snowed in Feb 2011, and the Sheraton in right across the street from the Convention Center, so access to work was simple and short, no driving. Mini fridge in room, no microwave. Quiet, safe, nice."}
{"sentiment":2.5,"text":"Just returned home after a short stay at the hotel. I had made the choice in part based on the reviews here so it's only fair to add something. Had a lovely room with a fantastic views up Rambla de Catalunya just made it that little bit more special. This is a great hotel in an excellent location in the heart of the city with friendly and helpful staff. If you are looking for somewhere to stay I'd recommend looking at this."}
{"sentiment":2.5,"text":"It is no surprise that the Peninsula Chicago systemically gets annual acclaim -- it is a beautiful, service-oriented hotel in the heart of Chicago. While there are some little things that can use updating (i.e. the TVs affixed to the bathtub are old), there really is nothing to complain about with this hotel. The gym is one of the nicest hotel gyms I have ever seen (and I have seen a lot), and the lap pool is fantastic with a great view. While in town I did have an opportunity to check out the new(er) Trump hotel a few blocks away where a friend was staying -- also gorgeous, so probably worthwhile doing a price compare before booking."}
{"sentiment":-0.5,"text":"Hotel is not up to Radisson standards. Rate was reasonable but I guess you get what you pay for. Hotel has seen better days. Room was worn, a bit dirty, and smelled moldy. Carpet, towels, drapes, bedding all need to be replaced. Poor lighting, older TV, no wireless internet in the room (although there is internet connection). Not impressed with dining facilities on site. On the plus side, disney parks are close by."}
{"sentiment":0.5,"text":"I had a one night stay at the Holiday Inn LAX. As an airport hotel, it's a decent, well priced choice. The rooms are average sized but newish furniture. The new flat screen TV had decent picture quality. The bed was comfortable enough for night of sleep. And there was good shower pressure and decent amenities in the washroom. The rooms were also well maintained. The hotel restaurant seemed nice enough, although not the most innovagtive of menu choices. There is a laundry room with seats while you wait. My only complaint is the rooms are not the most sound proof. Though I didn't hear any airplane noise, it's possible to hear sound from the hallway and the adjacent room. The airport shuttle services 3 hotels (the Westin, La Quinta and Holiday Inn) so budget around 35 minutes to get out of LAX depending on which terminal you are being picked up. On the return to LAX, make sure you give yourself more time to get there in the morning. I had to wait after 2 shuttles were full."}
{"sentiment":1.5,"text":"It was our friend's 40th and he decided to celebrate it in Las Vegas. Not my type of city, but we went. Being that it was a lot of us, many of us did not want to spend a lot of money, so we chose the Hilton. A couple of things you should know, before you stay here. For the price? It was an amazing deal; 2 days on a holiday weekend less than $200. $194 to be exact and if you are Gold or higher HH member, you will get free breakfast (2 tickets) for their buffet. The rooms were clean and fairly big, but the beds were not queens, they were true double beds, so 2 people per bed made for not such a good night's sleep. The suitcase stand was broken! The hotel is big, huge actually, so there's a lot of walking from garage to your rooms, depending on which tower you are in. The other consideration is location. Normally we stay on the strip, but no matter how nice a hotel may be, I refused to pay over $180 in Las Vegas and that is already pushing it. The Hilton is far from the strip and you either should rent a car to get around or you can take the monorail, which is a big rip-off; $5 dollars a ride. However, it is much cheaper than a taxi. Overall, the hotel worked for our group, we were all happy and being away from the strip had its perks, it was less crowded. The casino was not too crowded either and the drinks kept coming, even if you play the nickel slots. Big plus for me, as I am not a gambler. The buffet was decent and for being free, I can't really complain. Those who stay over the weekend, should know that the HH buffet ticket includes free cheap champagne and free beer (I know!). Anyhow, good choice for us and probably a good option for families too. The pool is big and has a snack bar nearby."}
{"sentiment":1.5,"text":"Spent 3 nights here and was exceptionally impressed by the level of service given. Only problem is the location but the shuttle bus is convenient and free. The restaurant staff were very accomodating and added items to the buffet when the selection was limited. The room was reasonable although dated in terms of fixtures. Great value for money with excellent staff."}
{"sentiment":1.5,"text":"We stayed here on our honeymoon and had the most wonderful stay! The staff are so friendly and helpful. The rooms are clean and the bed comfortable. We stayed in two rooms, one on the same floor as the breakfast room which was reasonable size, a small bathroom but comfortable and clean. We then moved to a room on the next floor (the owner gave us the option if we wished to have a quieter room when it came available) although we never found it loud we moved rooms anyway. It was much bigger and newly renovated! A pleasant suprise! The breakfasts were great! The best Danishes and croissants on our whole trip! Fresh every morning! The coffee is also delicious! We would definitly stay here again. We never used the train to get around as you can walk everywhere. We felt very safe. Great choice!"}
{"sentiment":1.5,"text":"We were traveling with a family member who was going to have treatment at the UW medical facility, so we wanted something close by. The University Inn had been recommened to us, so we booked 3 nights there. It was very convenient, had adequate parking and if you didn't want to drive yourself, there was also a shuttle to the hospital. The complimentary continental breakfast each morning was adequate and they even offered an afternoon snack, although we were not around at those times to enjoy it. The rooms were clean and very comfortable. The beds were one of the most comfortable we had stayed in recently. Lots of fun restaurants nearby. The staff was very helpful and polite at all times of day. Would definitely stay there again."}
{"sentiment":1.5,"text":"The Grand Hyatt is a great hotel but maybe a little pricey. We stayed for two nights in October of 2006 and had a great time. The location was awesome and we enjoyed walking to Union Square and all the shops. The hotel was completely sold out but they seemed to be able to handle that number of people comfortably. Parking was out of control at $43 per night when other hotels in the area charge less than $30. Overall we had a great time and the staff was very nice to us on our special weekend away from home."}
{"sentiment":1.5,"text":"Like many others, I had read the varying reviews of Park Central with some trepidation....Have recently returned from a 5 night stay there and it was excellent, from the original check in (speedy) through to the helpfulness of the staff (although I agree they were very keen to sell you theatre tickets). The room was warm and the beds comfy, and a $2 day tip ensured we had clean bedlinen and towels every day. A kettle might have been a nice addition though. The location is fantastic, close to both subway station, and 5 minutes walk from Central Park and Times Square. Getting around was simplicity itself and the Downtown bus loop tour will drop off right outside the hotel. My daughter and I had a fantastic stay in New York, and I can't wait to go back - and I would most certainly return to Park Central."}
{"sentiment":2.5,"text":"A lovely little hotel on a residential street just blocks from Grand Central Station. From there, you can hop on the subway to just about anywhere in the city. My room was clean and comfortable and nicely furnished with a modern/hip vibe. Got a great rate through a corporate account and was able to add on some personal days to my business trip!"}
{"sentiment":2.5,"text":"Hotel is spot on. Couldn't ask for a better location. Next door but one to the grasshopper, right at the start of the red light, 2 minutes to dam square and 5 minutes from the station! Staff are brilliant, couldn't do enough for you. Can't remember the names of the 2 guys on the reception/bar but their english was perfect and u could sit and have a good conversation with them! There was a little bar area where u could sit and chill after u've been out all day with a pool table. Our room was great. No complaints here at all. We were on the top floor so yeah stairs were a challenge but that was the fun of it! We had a laugh getting up them each time! Could see the damrak from our window. Clean room, clean bathroom, comfy bed and a couch. Spot on. Maid came in every day. Don't really know what else to say other than we will deffo return here again and the guys at the bar/reception even said if we give them a call they can sort it out direct for them. Overall great staff, great location and great little hotel for all that u need!"}
{"sentiment":0.5,"text":"This hotel was ok, the room was clean and neat, however there were holes in the wall beside the bed. The bathroom was a little cramped between the sink and toilet, however the shower was huge but it didn't drain well and flooded as soon as the water was turned on. The hotel was in a good location a stone's throw from St Mark's Square although it was a little hard to find but I guess that's Venice with all it's alleyways. The hotel's about a 10 minute walk from the Rialto vaporetto station which is only two stops from the main Ferrovia train station. The staff were mostly friendly and helpful and the breakfast had cereal, yoghurts, scrambled eggs, bread rolls and pastries. Ok hotel if you're only spending a night or two in Venice."}
{"sentiment":2.5,"text":"We stayed here for only one night but the service was amazing and the hotel was lovely. We didn't make use of all of the facilities but the spa looked lovely. The hotel has a perfume throughout that seems overpowering when you first walk in but actually adds something special. We got engaged whist we were staying at the hotel and the hotel sent up complementary champagne and strawberries to our room which was a lovely touch. The rooms are a decent size in comparison to other hotels in Paris. I would definitely stay again...in fact it was hard to leave!"}
{"sentiment":2.5,"text":"Really friendly and helpful staff, b I've just returned from a fabulous week in New York. Had read reviews for 414 before I went so was hoping everything good that had been said about it was true. I was not disappointed. The hotel is small but very friendly. All the staff were lovely and very helpful with helping us book trips and making our stay comfortable. We stayed in the apartment at the back which was quieter, although did hear the main door closing as guests came and went in the night, but with earplugs I wasn't disturbed! Lots of places to eat on the doorstep as the 414 is on restaurant row. I would recommend The Joshua Tree just along in the next block on the way to Times Square; very friendly staff and food is good (especially the fish and chips!). The only problem we had was one night when the heating wasn't working but that was all fine the next day. The rooms were clean but nothing fancy so don't expect anything too luxurious. Breakfast was provided every morning which consisted of huge croissants, muffins, rolls and spreads, and cereals, which set us up for most of the day. Locaqtion was brilliant - right in the centre of everything only being a short walk from Times Square and Rockefeller Centre. I would definately go back to this hotel again and would recommend it to anyone."}
{"sentiment":-1.5,"text":"We have just returned from our vacation on Oahu, and I had to post my personal comment concerning The Imperial Hawaii Resort at Waikiki-Honolulu, HI. First and formost...this is the worst and dumpiest hotel I have ever stayed in! Usually we stay in moderate priced hotels such as: Comfort Inns, Days Inns and Holiday Inns, so we are not the type of people who normally stay in the so called 'best' hotels so our standards for a hotel requirements are mainly for good value, clean rooms & bathrooms and good service for the right price. However, at the The Imperial Hawaii Resort...these standards were not meet at all. The Imperial Hawaii Resort is a timeshare...I want to caution people NOT to buy into this resort...if you want to even call it a resort. You can book suites here if you are not a member of the time share program---which I would not recommend. We stayed in the 3rd level of the suites in the 'PALM SUITE' with a price range of: $258-$271. This so called suite had one bedroom, which hardly had room enough to get around the bed from one side to the other. There was no dresser in the bedroom...the TV had to be mounted on the wall. The bathroom adjoining the bedroom was so small that only one person could be in there at a time. I could've washed my hands, used the toilet and washed my feet in the shower (no tub) at the same time if I wanted too--that is how small it was. The sink--had no counter area at all to it, therefore I had to place toiletries items on top of the toilet tank! There was only room for a glass near the sink which we placed our toothbrushes in. In the living room there was a pull-down double bed, and small. Also in the living room was a small dinning table that was virtually useless because when the bed was pulled down we had to shove the table up to the window just to make room for the bed. The coffee table had to be slide up to the couch to make room to walk around the bed when it was pulled down. The dinning chairs (no arm chairs at all!) had to be moved each night to the kitchen area to make room for the bed. Again, the TV had to be mounted on the wall due to limited space in the living room area. As for the so called 'full kitchen' this again was a joke for a suite at this price range. There was a very small microwave, dishwasher and only a mini refrigerator that bearly had room for a few items. There was a stove with an oven on top of it that looked like it dated back to the early 70's and didn't work well at all! A coffee maker was in the kitchen....but no coffee, sugar or creamer was provided. We had never stayed at a hotel, let alone a resort, with a coffee maker in our room and coffee was not provided. Even in a Comfort Inn...coffee, sugar, creamer are in the rooms that provide coffee makers...but not at this 'resort'!!! So bring your or plan on buying a small jar of instant coffee for $3.95 in the store and plan on drinking it black or you will have to buy sugar and creamer too. The second bathroom was not much better...the only difference with the size of it compared to the one connected to the bedroom was it did have a bathtub with shower. However, the sink-counter area was still no larger. As for cleaniless....we had to call housekeeping the minute we got into our suite because both bathrooms had mildrew on the tiles! Housekeeping did show up later that evening while we were at dinner and 'tried' to clean it...but there still remained mildew on many of the tiles throughout our stay. Mainly due to the fact that these bathrooms had not been cleaned properly in years and not renovated at all since the 70's when it was first built, therefore the mildew was so embedded in the grout of the tiles...it would not come out! The maid service here was only once in 7 days....therefore we only received clean towels once or we could personally go down to housekeeping and get more on our own! Remember...this is a 'resort' suite and with a price range of almost $300 a night and we had to get our own towels. Even when we called housekeeping and asked for more..they refused to bring them to us. The floors were only vacuumed once in 7 days. The linens on the beds were never changed in 7 days and the bed in the bedroom was only made up once. The pull-down bed was never made up or linens changed at all in 7 days! The bathrooms were only cleaned once in 7 days...other than the extra cleaning we got because of our complaint of the mildew on the tiles our first day, which the bathrooms should've been cleaned properly to begin with before we checked into the suite! As for location...it is a very good location for right downtown Waikiki shops and dinning. Only one block to many nice places, but there was construction all around the hotel, therefore making it loud with noise first thing in the morning till 5 PM at night. This, I understand, will not continue forever...but during our visit it was very disturbing. The walk to the beach was short...but the beach was the worst I have ever been to with major hotels right on it and located on Waikiki. The sand (if you call it that) going into the ocean was full of large rocks--not pebbles--but ROCKS! So large in fact that if I wasn't careful walking into the ocean...I could've turned my ankle. So needless to say, we did not swim at this beach...but ended up walking down quite a ways to a better beach. So much for a close beach area to our hotel---NOT! If you wanted to sit on the beach...that was limited too. The beach area was very small and was surrounded by a stone wall that went up to a walkway because of the massive erosion of the beach in this area. So sandy beach area was extremely limited. The pool area was not much better. There was no view of the ocean but out one window. There is a huge, tall brick wall all around the pool area due to the fact it is located on the roof of the building. I understand that this wall is necessary for safety sake, however with the safety glass or plastic that is available (and used) in many hotels with this same type of pool arrangement nowadays, I would think this hotel could've upgraded the pool-wall with this type of material instead of a brick wall with very small windows. I felt very closed in...even though I was totally outside and on top of a building! The only redeeming thing I can say about this hotel is on the top floor there is an 'owners lounge'--which only time share holders can use. Regular hotel guest are NOT allowed in this lounge. Our friends who we went with are time sharers. So we were able to use the lounge. The view of the ocean was wonderful from the lounge. Nice arm chairs...tables and couches were in it...also a pool table. We stayed here quite a bit because we felt like we had more room to move around in than in our suite...which is very sad in my opinion seeing the cost of the suite in which we stayed in! Even enjoying this lounge had it's downfalls...no personal privacy. Other time share members used it also (as they should) so we felt like we had to talk quietly as we would in any other public place. As I stated before, our friends are time share holders and traded their points to be able to go to Hawaii. They had no choice about where they could stay...therefore they had to stay at this hotel. Needless to say, they were shocked, disappointed and very embarrassed about this hotel, because they had invited us to come with them on vacation. They stated that this hotel was the worst they have ever stayed in in their 7+ years as time share holders. That is why I felt it necessary to warn others about this hotel. Even if you have no intentions in buying into the time share...please reconsider even staying here at all. It is a DUMP!!! I am not being hard with saying this...only truthful. I would've much rather been a few blocks further from the beach and had a much nicer suite or even a single room with 2 queen beds in it than have stayed here. Kay Mixson"}
{"sentiment":1.5,"text":"My husband and I stayed here for 5 nights in late August. Unfortunatley our arrival coincided with the last three days of a week long garbage strike and a Tall Ships festival. We took train trips out of town to The Hague, Delft and Haarlem until they had cleaned the town. The hotel is in a good location for sight seeing and taking the tram. The room was clean, but as we had an inner courtyard room we heard conversations through the windows at night. There was no air conditioning, no hair dryer, no iron. There is a rack in the bathroom to hang up wash. There are also lots of places in the room for your belongings. Breakfast was good, but not excellent. The staff was very helpful. O'Reilly's restaurant serves good meals as does The Luxemborg. Most of the other restaurants in the area were very pricey. There is a large grocery store by the tram stop. Anne Frank's house is just a few blocks away."}
{"sentiment":1.5,"text":"My mother and I recently spent 5 days in Paris. The K + K Cayre is a great hotel! It is in a wonderful location, and it is right across the street from a Metro stop (Rue de Bac). After traveling all over the city, it was always a pleasure to be able to walk right across the street after getting off the Metro. The room was small, but not as small as I expected. The rooms are very clean and everyone working in the hotel was friendly and responsive to our needs. In fact, I found them to be organized, professional, and they can speak English if your French is weak. Breakfast was not included with our trip, but at 23 Euros per person, it was too expensive. There are wonderful cafes in the area and a Shell station next door where you can buy water, sandwiches, bread, etc. The hotel is in a safe and upscale area, and you can walk to many sites and stores from its location. I would recommed this hotel to anyone, and I will stay there again when I return to Paris!"}
{"sentiment":-0.5,"text":"This resort is definitely beautiful. Well maintained grounds and clean rooms. If you stay here, be prepared to walk...and walk....and walk. Imagine an enormous property with a comparative sliver of rocky beachfront access with the majority of the resort stretching for an exhausting trek toward the mainland. The trolleys don't always show up, so bring comfortable shoes. The pools are only open from 8 a.m. until 8 p.m. and are hot, not refreshing. A 10 p.m. dip would have been great, but \"Sorry, closed for cleaning\". The buffets are okay, but some are only open for breakfast and lunch, some are closed for breakfast, but open for dinner. The beach activities were always, \"Sorry, booked today\". The sailboat activity was a rip-off. The guy wanted us to pay him to teach us how to use the sailboat, but then we could use the boat for 30 minutes for free. How is that free? When we questioned the hotel staff, they told us that they would check into it and call us back....we are still waiting. The rooms were okay as long as you like sharing them with mosquitoes. Thankfully we had a lizard that lived in the air conditioning vent who came out at night and must have feasted on the bugs. The beds were rock hard. Mini fridges stocked daily with beer, sodas, and water. There is a tiered system with platinum-only areas separating them from all the other \"common\" junior suite folk. Most of the staff were very pleasant. When you question something or ask for something, they must be trained to say, \"No problem\", regardless of whether or not they can help you, or even intend to."}
{"sentiment":2.5,"text":"My wife and I recently stayed here in July and we had a great experience. At $90 per night the price is unbeatable given the great downtown location. The rooms are small but certainly large enough for two, and while there's no A/C, we stayed during a heat wave and really had no issues with it being too hot. I guess a person who's really sensitive to heat might be advised to avoid this hotel from June through August, but 90% of people should be just fine. Aside from the A/C, the recurring complaints I hear about this hotel are related to ease of parking and noise. Well folks, this hotel is located downtown - where there's going to be some extra noise and parking is going to be a little challenging. That's just part of the deal."}
{"sentiment":2.5,"text":"entertianment staff they are the best specially sexy omar poncho jorgelicious and denis by the pool they made my vacations memorable ."}
{"sentiment":2.5,"text":"If you've ever been to the Ocean, you must stop by and see the hidden treasure that is the Edge Hotel and Suites. These are private suites that are hidden away from the hustle and bustle of the Ocean City vacationers. My husband and I have stayed here 3 times and our suite was just perfect! They're open year round and the rates are exceptional. You are still within a short distance of the Boardwalk and all other O.C./Rehoboth hotspots. Wonderful trip and beautiful stay. Thanks to Fager's Island!"}
{"sentiment":0.5,"text":"Great Central location - comfortable We stayed 3 nights at this hotel after flying in from Australia and recuperated from the flight well. The room was aged, but clean and well maintained, the beds were great. Location of this hotel was great, the view excellent (water view) - Hyatt Guest room - accommodated 3 of us comfortably.Front line staff were a bit reluctant (may have been the Aussie accent). Breakfast was ordinary - better options around town that cost less.The location of the hotel allowed us to either walk or catch trams to explore San Francisco. We felt this was a good area and felt safe.If you're looking for a centrally located, comfortable and clean hotel then I'd recommend this hotel and we'd stay again."}
{"sentiment":2.5,"text":"Stayed in a club level room (level 7) and was very impressed. Great value for money with the lounge (drinks, snacks etc) beautiful views and friendly staff. Brilliant benefits, with early park access and queue jumping priviledges. Staff were fab, leaving little gifts every night, as part of the complimentary turndown service. Restaurant very expensive, only ate there once for breakfast-well overpriced. Hotel itself was amazing! definitely rock star quality!! Swimming pool was awesome, everything was awesome!! Thanks to all the staff for a wonderful stay-will return again, this time with the kids ;-)"}
{"sentiment":2.5,"text":"Es un 3 estrellas sencillo pero... showReview(11420700, 'full');"}
{"sentiment":2.5,"text":"We were lucky enough to be invited to a Turkish wedding(what an experience!) and took our chances booking the Angel's Home hotel never having visited Turkey before. We could not fault the hotel. The staff were all friendly and very helpful. The rooms were equipped to a very good standard with every care taken to ensure all home comforts were provided...from the tea and coffee making facilities,minibar,safe,to the sewing kit, cotton buds, shoeshine,slippers and fluffy dressing gowns...to name a few!!! The breakfast was buffet style with a lovely choice and on the beautiful sunny days we enjoyed eating out on the roof terrace with views over the Blue Mosque and surrounds. It would be very tempting to try and keep this hotel a secret so it does not get too popular in case we can't book in next time we visit and we definitely would want to stay here again."}
{"sentiment":1.5,"text":"Having been nervously reading reviews before I went, I was very pleasantly suprised. The check in was quick and easy (even though they had no record of my booking, I had proof and was given a room immediately). Thinking I would end up in the smallest room in the world, I actually had 2 double beds - just for me! Although they have tried to make the rooms look contemporary, they are off the mark, but they were clean and the beds were comfortable. Plus the location is perfect, with easy access everywhere! It maybe a 'pot luck' hotel based on some of the reviews, but I would definately have another gamble."}
{"sentiment":2.5,"text":"We stayed 5 nights at the Hotel Nadia and had a lovely time. The location is very central, just a few minutes from Dam Square, not far (short walk) to most main areas and quite near the Jordaan district with its lovely shops, restaurants, & cafes, but far enough away from the late night noisy city-centre activity. The staff were lovely, exceedingly friendly & helpful. The rooms are small and the stairs are steep so be prepared, but this is a traditional Dutch building and is part of the charm and there's so much to do in Amsterdam how much time do you want to spend in your hotel room? You're provided with a free drink on arrival and any suitcases are carried to room so you don't need to struggle up the stairs with them yourself. There's no air conditioning, but electric fans are provided and putting the fan on with the window open made the room perfectly comfortable even on a hot summer night. It's an easy to walk to the central station but if you have luggage the tram stops is very close by. Breakfast is served until 10 and if that's too early for you, there are some lovely cafes for yummy Dutch pancakes very close by. You can leave your luggage safely in their secure luggage room after you've check out, which if you have a late flight means you can enjoy your last day without having to carry all your luggage with you. We will certainly stay there again."}
{"sentiment":2.5,"text":"Good restauants, nice beds, beautiful pool area. Nice if you don't want to stay at a Disney property but still,very close and has shuttle service."}
{"sentiment":1.5,"text":"We decided to stay at the Point Hilton for one night as it was close to the airport (10 minutes) and easy to find. We were quite surprised to find the hotel was in the heart of Phoenix because it felt as if we were in a resort on a island. We had reserved two king rooms but upon check in we were upgraded to two king suites at no charge. From the check in to check out everything was very nice and easy. The pool areas were clean and depending upon which pool you decided to go they could be quite or fun. Overall I would reccomend this hotel. Its clean, convienent, and a great deal for the cost. Bonus. Try Rico's restuarant on the hotel site. Great food at good prices. I reccomend the Green Pork Stew!!"}
{"sentiment":1.5,"text":"You need to have a car if you want to fully enjoy Hotel le Capannelle, since it's far from Rome city and downtown. By the way building is brand new and modern,(also inside furniture), rooms are large enough either single or double room, business style. I've been staying for 1 nigth last week and I've been satsfied about room, services and staff. Location is ok and if you need to go to city centre there is a free shuttle which will bring you there in approx. 30 minutes, it depends about traffic condition. Outdoor/indoor pool (small one), outside dehour, free wi-fi in a public areas and parking, meetings rooms. Personnell is friendly and customer oriented; breakfast quality is above the average. I've benn several times in Rome recently, and I've find out this hotel one of the top ranking, (near to Ciampino airport). If you stay in Rome this is one good hotel to stay."}
{"sentiment":1.5,"text":"If you are looking for a budget hotel with a great location I would recommend this hotel. It would be wrong to say that it isn't in need of a refurbishment, however the room was clean and the beds were comfy with clean sheets. We had a power shower and clean bathroom. There was no light from the windows but as we only used the room as a base for sleeping this was not a problem. Please ignore the negative reviews as they are unfounded. If you are looking for a luxury hotel then don't stay here, if you would rather save your money for shopping and sight seeing then this is a great place to stay, Staff are friendly and really helpful. Wi-fi was an added bonus and only cost $3 a day. We stayed for 3 nights and would definitely stay again."}
{"sentiment":2.5,"text":"Caesars doesn't really need much comments. It lives up to everything. Location is definitely good. Nothing really bad about my stay. They ran out of double rooms in the tower we had an upgraded us to a more expensive room that had two double beds without a hassle. Even if the tables are too expensive, you can walk across the street to Bill's Gambling Hall and O'Sheas to get some of the more cheap spots."}
{"sentiment":1.5,"text":"Wonderful location We stayed at the Ilima in July 07 and found the location to be fantastic. We were on the 6th floor in a 2 bedroom apartment and found it to be very clean and spacious. Our only disappointment was how noisy it was at night time. The windows are louvre type windows so it was quite difficult to shut out the noise. The pool area is very small, but quite nice. The staff were very friendly and most helpful and the apartment was serviced every day. I would recommend this hotel to others, but perhaps not in the very busy season, if noise was a problem."}
{"sentiment":0.5,"text":"My husband and I were on a business trip to Tucson that went longer than anticipated. Decided to stay in Phoenix rather than drive the 4 hours home. This hotel is not where I am used to staying...lower budget. That being said, it was ok. Sketchy people staying there but the room was pretty good. The bed was comfortable, but the bathroom did not seem very clean.....what appeared to be a dirty tub mat. Basic room and higher price than it should have been."}
{"sentiment":1.5,"text":"My day started bad and only got worse. However, when I arrived at Ibis Bay and Laz greeted me with warmth and professionalism like no other. I knew then to \"Relax, No Panic\" Laz was most helpful. His knowledge of Key West gave me a sence of peace. I knew I could ask him where to go and where not to go and he would be truthful. When I checked in I noticed the bed mattress was a little questionable, so back down to the front desk I travel and like an angel. Laz helped me by moving me to a different room with a better mattress. Overall, the stay was excellent. They could definately use some new mattress' but other than that....GREAT. Thanks Laz. Because of you I will return again. Sincerely, Tyson"}
{"sentiment":2.5,"text":"This monthly event is terrific and supports a wonderful cause championed by Ear Candy Charity which strives to provide children access to music education. It's held on the third Thursday of each month in the beautiful courtyard of the Sheraton Crescent Hotel. A terrific and exceptionally talented band, The Waters, performs music from their own catalog and beautifully rendered versions of some of the best music you hear today. I've made it a point to never miss this event. Not only is it a thoroughly entertaining way to spend an evening but I get to feel good knowing that it helps out a great cause."}
{"sentiment":1.5,"text":"the hotel represents great value for money, rooms were clean and tidy. Very good breakfast and pleasant friendly staff"}
{"sentiment":-2.5,"text":"copyright 1/21/21/2... showReview(19927817, 'full');"}
{"sentiment":0.5,"text":"I stayed at the Sheraton Chicago Hotel and Towers recently as part of a large group. The hotel's location is in the heart of Chicago within walking distance to many great restaurants, shopping, Millenium Park, Navy Pier, etc. It is very convenient for many local tours. While the view from the room was great, the interior is in need of an update. In particular, the bathroom is dated. I ended up staying in 2 rooms over my 4 night stay as reception could not find me a room that was available for all 4 nights. They handled this quite well with a one night upgrade to the club floor, but as someone who likes to fully unpack upon arrival who had booked 2 months in advance and arrived by 6 p.m., I have to admit this was not a great first impression. My first room was on the club floor and had a river view. The room was quiet and a decent size. The negatives were a shower that did not drain, a worn shower curtain, air conditioning that did not work well, and tired looking carpets and bedding. The second room was also on a high floor with a river view with many of the same negatives. All in all, I would recommend staying at a different downtown Chicago hotel."}
{"sentiment":-1.5,"text":"We stayed at the Del Corso for 3 nights as part of our honeymoon (for $257US/night). This was the fifth European hotel that we stayed at and it was horrible. I can honestly say that it is worse than staying at a motel in the US. But there were two things going for the hotel: the staff were extremely friendly and the location was perfect. The stay was so bad that we had a different room every night we stayed there. For the first night, we stayed in room 308. The room was so small that we didn't even have room to put down our luggage. The shower was so moldy that even the shower curtain was almost black. I started to have asthma attacks from the mold (which is why we asked for a new room). Also, it was as though the room was split into two with a door separating the two rooms. I know that there are hotel rooms that have a separating door but this was ridiculous....we would even hear our next door neighbors sneeze and cough as thought they were in the same exact room as us!!! Also, the window is a window to the hall so you cannot even open the drapes for some sunshine without having other guests walk right by your room. For the second night, we stayed in room 106. This room was a lot better than the previous room but the AC didn't work at first. We had privacy for once but the window situation was the same. Instead of a bath tub we had an extremely small shower stall but, at least, it was free of mold. Also, there was gum on the phone, our phone didn't work, and we actually had to ask for toilet paper as the housekeeper did not replenish our supply. We ended up leaving this room only because our AC did end up breaking and we sweated it out for early part of the night (it was ~34 degrees Celsius in Rome). For the third night, we stayed in room 302. Because it was in the middle of the night that we had to ask for the room, we ended up getting a small bed since the room was for 1 person. Believe it or not, this room was actually nicer than the first two. None of the rooms we stayed at looked anything like the pictures they had advertised. Neither my husband or I have ever stayed at any hotel that looked like this place. It was dark, dingy, dirty and musky-smelling. The hotel was so cheap that every single light only had 1 bulb instead of both bulbs in them....so our rooms always looked dim and dingy. I'm almost glad that this was the last hotel we stayed at for our honeymoon because it actually got to a point where I cried that this was how I was going to remember how I ended my last few days of my honeymoon. I would never ever recommend to anyone to stay at this hotel. That it why I've found it extremely important to write this review."}
{"sentiment":2.5,"text":"My wife took me to paris for my 50th birthday on arrival at the airport she surprised me with a two night stay at the Rita Paris. It lived up to my expectations from arriving to departing 5-star service by everyone at the Ritz. Our room wasnt ready but they took us to the terrace bar and gave us complimentry drinks until it was. What a elegant room complimentary cake with happy birthday on it. We went to the Lido in the evening conceirage arranged transport in their Jaguar xj. we are looking forward to going again on our annivesary."}
{"sentiment":0.5,"text":"LIKED: Hotel entrance is about 4 blocks south of Market St., so it is close to Union Square shopping. Rooms are very nicely decorated and modern. DISLIKED: Outrageously expensive internet access ($14.95 per day). This is absolutely unforgiveable when less-expensive chain hotels are now offering free WiFi in your room, and the room rates are already well over $150 per night. Also, the location is just far enough away from Market that it feels a little dicey at night; not really dangerous, but I wouldn't want my mother walking alone around there."}
{"sentiment":0.5,"text":"Just off the Magnificent Mile I stayed there this past Memorial Day weekend. It was my first stay with a Starwood property. Was taken a back at the drabness of the room. A friend came by and mentioned it felt more like a Motel 6 than a Sheraton. I agree after seeing his room at the Drake - and we had paid the same amount for our rooms! Though as an SPG member I was upgraded to a mini suite at no extra charge. The room was clean, the bed comfortable - but missing the plushness that mid to upper range hotels now seem to be moving to. Front desk staff was pleasant enough. As another reviewer mentioned the music was too loud in the lobby areas of the hotel. The combined continental/buffet breakfast may surprise a guest with an extra charge if they happen to get something from the wrong breakfast line. For me a better value if one can get a room there is the Days Inn Lincoln Park."}
{"sentiment":2.5,"text":"The price was great, $80 per night plus modest fees. Free Wi-Fi, free parking, no resort fees and a hot (and cold) breakfast was an added bonus. The one bedroom suite was better than we thought it would be; clean, spacious, the beds were comfortable and it was quiet. For someone who is too often up in the middle of the night, the separate living area was a blessing. Most of the staff was friendly, some exceptionally so. Location was good, close to Disney, dining, etc. A few minor complaints. Tub drained slowly, no thin pillows and the breakfast was not great, BUT it was better than any other free hotel breakfast I have had. The above rating was for the money. The 5 star is obviously not suggesting they are competing with the Ritz-Carlton."}
{"sentiment":2.5,"text":"Loved It! Wow, love the beach"}
{"sentiment":2.5,"text":"This hotel was at a great location, about a block from the metro, but was also within walking distance of Notre Dame and great cafes and restaurants. The room was standard size from what I've seen in European cities, but absolutely immaculate, especially the bathroom. The hotel staff was exceptionally friendly and helpful. I would definitely stay at this hotel again the next time I'm in Paris."}
{"sentiment":2.5,"text":"I stayed at the HGVC @ Int'l Drive Februaru 10th - 15th for a business conference with a friend of mine. Our husbands joined us on the 11th, so we mized a little vacation with business :-). The resort is very nice; well-kept, clean, and easy to get to from the airport. We stayed in a 2-bedroom suite (rooms 7410 and 7411) in Villa di Pietro. There is a shopping center directly across the street which made it easy for us to pick up groceries. There is also a great outlet mall located on the backside of the resort, which you can access pretty easily. We received a parking pass upon check-in which allowed us to park the car ourselves and come and go as we pleased. Just be careful coming back at night; most of the parking spots fill up quick so you may end up having to park pretty far from your building. Housekeeping comes everyday to straighten up and give you fresh towels. The kitchen was very modern with granite countertops and stainless appliances.There is free Wi-Fi service throughout the resort as well. There are two pools on the grounds; the main one by the lobby was pretty crowded each day we went out there. The only complaint I had was that the workout facility was REALLY small for the size of the resort - only one eliptical and two treadmills! Otherwise, we enjoyed our stay and would definitely go back. By the way, my husband went golfing at the Ritz Carlton at Grande Lakes (which is about 10 minutes away). He said it was great."}
{"sentiment":2.5,"text":"Glad we picked the Amber.....This review more about tips ! Instead of telling everyone what an awesome holiday we had, I thought I would help you make yours even better, if that is possible. 1) Book ALL your a la Cartes before you leave! Email addresses are posted in the forums. They will automaticaly book you 4, but we had no plans to use the Buffet , so we requested all of them. Our choices were based on reviews. If you want the best service you can ever have, request the early seatings (6:30/7) depending on the location. I am reading reviews that some of the service was not good, that it is hard to imagine since we ate a la Carte every night not one was disappointing. Early seatings may have helped. I wished we booked one or two later as it would have been nice to have more time in the lobby to have that second Martini. However, gives you time to shop or catch a show afterwards. Food was good, some awesome. it really depended on what you ordered. For example, I ordered Rib Eye (cut thinner)@ the Garden Grill should have ordered the Strip Loin( thick). When I saw the other cuts come out, I kicked myself. The food courses you expect @ high end in GTA. 2 Starters, soup, entree, desert etc. Some have Salad Bar, but just way too much food. You could almost make a dinner in itself. One example of the service. My wife was just leaving the table to go to the washroom when the food arrived. Instead of putting it on the table, they insisted on bringing it back to a hot plate in the kitchen for a few minutes so it would not get cold. 2) Email in advance your building request. There are 3 buildings right on the beach. I asked for one building 3rd floor, but got one of the others. Funny, but it turned out to be a better spot.3) As others said, eat breakfast @ Portifino restaurant. Quiet beautiful right on the beach. It opens @ 8 as the Main buffett opens @ 7. 4) We are beach people, so never had a problem with a chair in the sun, but if you want a Palpas get there 7-7:30. Pool chairs seemed to fill up by 7:30, but the couple days before we left, much quieter. We did go High Season.5) If you don't like the crowds, go to the beach on the North side. There is no Hotel for a stretch that way very peaceful. They had the water stuff (sailboats etc) that way Yoga/Pilates in the morning aerobics @ Noon. Had some music playing during the day, but only loud for the work-out. It is close to the Beach Bar, nicer lunch buffet, they serve you drinks food much nicer then snack bar. There is still lots of walkers if you like to people watch, but not piled over top of you like the bigger Bahia side.6) The beach @ the Amber is one of the best on this stretch mainly because of the depth much quieter. We walked 45-1hour each way. It is also level if you read any of the comments re: storm surge, we had little or no affects. Some of the other resorts beaches are a mess. Boats are not so bad on the north part either. They do come close, but only due to the reef. Swimming areas are roped off. I had a chance to see the beach @ the Excellence it was georgous too. Water a little rougher, but rolling surf. Not much to be seen on either side of this resort so beaches much quieter...definitley less people. 7) I agree with one of the negative reviewers about excursions. Careful from the beach venders. We booked ATV for half a day. It was Okay, people running it were not very friendly. Found it to be more of a tourist trap stopping at gift shops that sold the same crap everywhere else..maybe a family member running the shop. it seemed that way. The guys with the dune buggies wanted to fly around found it boring. Careful what you book with whom.8) The shows were Okay. Michael Jackson on Monday was fun, but could not dance as well as some of the others on stage. I guess he fit the build. The lion King was a bore, but fun for the kids. The whole show was on tape the guys just played it out. I did not see anyone actually sing, but again did not go to all the shows. it was entertaining for a couple of nights. 9) Buying from vendors..... Go to the shops first. There prices are fixed so you can get an idea what a good deal is. We received good deals down the beach, but they were shut down for several days due to the storm surge needed some sales. 10) Some of the bar tenders are great, some are just crumpy. Surprising, since I tipped the ones that were friendly happy to see me and refused to hand over money to the grumps, even though they were the exception. 11) Always keep the do not disturb sign on the door when in the room. They tend to enter as they knock.......of course it only happened to my wife while she was changing....:) 12) The weather was horrible........we actually saw a few clouds in the sky one day it actually did not get any higher than 85 degrees on two of the other days.I am sure there is lots more to say, but I think I am getting long winded. I think you will love this spot......"}
{"sentiment":1.5,"text":"We booked this as it was good value for money in a central location. We arrived with some misgivings after reading mixed reviews, but although the rooms were on the smaller side, they were clean with fresh sheets every day and to be honest on a 4 day trip to NY we only spent enough time in the room to sleep, so any more space would have been a waste of money. The room safes were a bonus and the staff were very friendly and helpful. The bar was great and the imposing lobby made for fantastic photos. I think this is a very good hotel, well located and offering good value for money."}
{"sentiment":2.5,"text":"My wife and I came here for our honeymoon and spent 5 lovely nights. We loved the friendly service and loved their dog Cannelle( Cinnamon in french). We found the rooms to be delightful. They were small but very liveable and newly decorated. We had a beautiful view towards Rue Cler. This is possibly the best food street we have even been to. if you like your food then this hotel is in a prime location. Short walk to the Eiffel tower also. Great for the photographers out there! Highly recommend and look forward to return in the not to distant future."}
{"sentiment":-0.5,"text":"We stayed here for one night during a month long stay in the USA. Of the many hotels we stayed in this was the second worst. There were two positives - the rooms were not a bad size and yes it had been recently redecorated but there was a damp smell that was noticeable in the room as soon as we arrived and the carpet felt wet to walk on. In the morning there was water dripping from the windows. Like many of the other reviews breakfast was pretty bad - long queues and the food wasn't very good. When we checked out and I complained about the room the front desk staff couldn't have cared less - I suppose we should have asked to move as soon as we checked in but we had had a busy day at Seaworld and really only wanted a good nights sleep."}
{"sentiment":1.5,"text":"This hotel has the most character of any I have stayed in. We chatted to some charming fellow guests over wine in the lovely lounge. The fireplace in our room made it feel very romantic and the lift has to be experienced (original wrought iron). Convenient location too."}
{"sentiment":1.5,"text":"I recently spent nearly a week at Cosmo Hotel while traveling with friends to Berlin. I was lucky enough to be given a first floor room, as these appear to be family sized rooms. My room came with a very comfortable bed, more than ample storage space, a double vanity and a separate room with a toilet. The hotel was very clean, and the staff was very friendly. My room rate of just over 100 euro per night was very reasonable, especially given the recent dip in the value of the euro. I will say that my friends were given a much smaller fourth floor room that was much less opulent than my room. Still, it was more than adequate in size, and the nice features, great service, great price and great location more than made up for the size of the room. There is a stop for the U-Bahn across the street from the hotel, and there are restaurants, coffee shops and food stores closeby. This hotel would be wonderful for both business and leisure trips, and I highly recommend it."}
{"sentiment":2.5,"text":"Very Friendly and helpful staff. Recommended and arranged outings, downloaded Skype so I could make phone calls, help luggage for us while we did some travelling outside Istanbul. Would highly recommend this hotel it has a wonderful location near a lot of major sites; Blue Mosque, Hippodome, Museums, Grand Bazar, Spice Market and churches, etc. All within walking distance. Lots of good restaurants and shopping in the area."}
{"sentiment":1.5,"text":"I stayed there for 5 nights in november 2009, and all I have to say is this hotel is a great find... The location is superb, you're just 3 blocks away from Central park, 2 blocks away from the 5th Ave and Rockefeller Center, 5 blocks away from Times Square, so for someone that's looking for that kind of experience (first time travelers), it's as good as it gets. The hotel was great overall, I just would like to mention a couple of drawbacks, so that you're aware of them: Some of the rooms have bathtubs and some have showers, this as far as I know is pretty random. There are no safes in the rooms, no minibars, there's a little noise form the street in the first floors. Concierge and Room service are not available 24 hours, so if you get tho the hotel at 11:30 and you want to order something, you better go to a deli nearby. it has 2 entrances, on on 7th and one on 55th (this one is closed at night). That's about it. I highly recommend this hotel for first time travelers, or shopping addicts, who want an budget hotel."}
{"sentiment":-0.5,"text":"Wait until the construction is complete...the noise was 24 hours a day. When I complained, the hotel offered to move my room, but I was with a group and all of us experienced the noise. The hotel did comp each room $50 for the hotel Cafe. In addition to the noise from the construction, there was lots of sand in the air due to the wind while we were there. Made it difficult to walk down the strip. There is no coffee pot in the room, which is a big drawback for those of us who definitely need it. The only coffee on the casino floor in McDonalds, where you wait in line for your coffee while people order breakfast. Transportation wise, stay somewhere else. There is no monorail connection, we couldn't cross the street in front our hotel to get to the bus (we found about the bus on our third day). The busses are really nice - clean, easy to access. Double deckers. The actual pedestrian walking was limited due to the construction. We ended up using cabs. The actual casino was very comfortable, not crowded or noisy."}
{"sentiment":2.5,"text":"We just got back from an 8 day stay at Floriday's (5/5 to 5/12) and highly recommend it, particularly for families with small children like us.First, the price was amazing - American Express had a special for 5+ days ($125 a night for 2 bedroom apt). Second, service and facilities are very good. Third, location is close to all attractions. We would definitely stay there again. The aprts were big - at least by NYC standards :). We had 3 adults and 2 toddlers and the 2 bedroom suite was perfect for us - plenty of room for everyone to run around. Having a kitchen and 2 baths make it much easier - give kids baths, prepare quick (and much cheaper) breakfast or lunch vs going to restaraunts. Everything we needed was stocked in the kitchen (pots, pans, utensils, tupperware). Toiletries were provided (Crabtree & Evelyn). Towels are changed daily, garbage cans emptied, and beds made. They do not clean unless you order the service. However, we asked for a vacuum and they brought one up immediately . Everything was very clean when we got there. The staff at the front desk as well as housekeeping were very friendly and helpful every time we interarcted with them. Check in and check out was fast and easy. I asked for a room close to the kids pool area when we checked in and we got 5th floor in building A. Perfect for us - maybe 30 feet from pool/reception, but away from all the noise of the pool. Our room faced the parking lot and I Drive. Couldn't hear anything outside the whole week - no traffic or construction. I would imagine the apts facing the pool would get much more noise. The pool is really large, with a section for kids with watear works and a slow grade into the water rather than steps. There is also a 2nd smaller deeper pool next to it. Towels were always available as were lounge chairs. My kids LOVED the pool waterworks. There is also a small game room with a couple of video games, air hockey, and abasketball, and a little car ride for toddlers. It was cute, the 2 and 4 year old liked it. There is a little market / cafe on site which I thought was awful. didn't have much, food was $, and not that great. I waited 30 min for a chicken ceaser salad. But, there is a Publix and Walgreens w/in walking distance so we just stocked up there. Its a great location - 10 min to disney parking lot, 5 min to Sea World, close to all malls, restaraunt, etc. There is also a really nice outlet mall near by with some very high end stores . I trolly stops right by the resort too. I was originally concerned given some of the negative posts here and on the forums, but I have to stay this is a great resort. Definitely worth the $ to stay here. We'll definitely come back."}
{"sentiment":2.5,"text":"My daughter and I stayed at the Tucan from July 16 - July 21st and WE LOVED IT! This was my second trip back to the Tucan as I had stayed there last year as well. We had an Ocean Front Room 1028 and the room and view were perfect! I loved sitting out on the balcony every evening looking out and the Ocean and all the activity. We received a WELCOME BACK gift on the second day of our stay which was a great touch for personal service. We spent time at the Beach and at the pool. They were both excellent. The only thing I would say that was irritating was that both at the pool and beach because the resort was full, everyone started saving their chairs by 7am . It was kinda annoying but...We were on vacation, I got over it! One thing I did notice, we were there last year right after the beach restoration. It was beautiful. This year, still beautiful but I noticed there is a bit of a dip again to the water and it is going back towards the way it was before the restoration....It is defeintely not a big deal, as the beach is BEAUTIFUL but thought it was interesting. The food was great with plenty of choices at the main restaraunt. We made our dinner reservations by email in advance before we left and we ate at the steak restaraunt one night, which was great , the service was excellent! We also ate at the Mexican restaraunt which we liked the best. I think the atmosphere really made this restaraunt. I had a massage on the Beach which was wonderful...still a bit pricy but, I was on vacation. My daughter and I had facials as well. AWESOME! We loved our spa day. the spa people are warm and friendly. We also took advantage of a photo session at the resort...This was such a fun thing to do for both of us. This was new from last time when I was there and I thought it was kind of a cool service for the Hotel to partner with. And yes....We ended up spending more than we wanted to for photos but that was because we could not decide on just one photo. We spent one day away from the resort. We HIRED a driver (I had hired him last year as well) from Transportations Cancun. His name is SALVADOR and he is an awesome guide to wherever you want to go. His specialty is to the ruins. We hired him to take us to THE JUNGLE PLACE (a Monkey Sanctuary) which I had been to last year as well. It is an awesome place and one that my 14 year old daughter will never forget. I will write a trip review for them too under THE JUNGLE PLACE but if you want to do somehting a bit different when you are there, look Heidi and Joel up at this place. They are warm and friendly people who care about what they do. Salvador also took us to Akumal Bay. Here my daughter and I had lunch and because we brought our own snorkel gear, we snorkeled all over. We had the great opportunity to snorkel with a sea turtle that day! Could not have been a better day. On the way home Salvador stopped at a Cenote (I need ot get the name of it) and we went swimming in it. It was great as they had a cliff to jump from and little lounge chairs around too. It was a great day all in all and worth every penny for Salvador to drive and tour us around. I got to have a beer or two at lunch and not worry about driving. As for the Tucan...The service was warm and friendly just as before. I noticed the little merchantile right down the road has been built up quite a bit for more souvenier shopping which is nice as we walked to that a few nights. The wildlife at the resort was also a plus....It was fun to see the monkeys there too. Please dont forget to tip these people. Again I saw not a lot of tipping going on. These guys work hard and long hours alwasy a good thing to show appreciation if they are giving great service. All in all...A GREAT TRIP! We would absolutely return."}
{"sentiment":0.5,"text":"Great Budget Hotel Between bedroom and bath"}
{"sentiment":2.5,"text":"We celebrated our 32nd wedding anniversary with a three night stay at this hotel. We arrived, check in was flawless and we were upgraded to a king bed strip view suite. The suite was absolutely amazing. It had a sitting room and a bedroom with a stunning view of the strip from floor to ceiling windows. The master bath had a shower and a soaking tub. There were three (yes that is right) three closets to hang clothes in. There were bathrobes and slippers placed at the each side of the bed. The room was serviced twice a day with the second service being turndown. This hotel is one of the most serene, relaxing hotels that we have ever stayed in. You can \"pass\" through a door into Mandalay Bay and use all their facilties, but their guests cannot use yours. There is no casino, but the Mandalay Casino is right through the door. The pool is small but divine. The pool attendants place towels on your chairs and serve ice water, popsicles and spritz you with Evian water. We ate at the Verandah restaurant for lunch and Charlie Palmer's Steakhouse for our anniversary dinner. The food and service were superb. Lastly, we paid for two nights and got the third night free. This is a great place to be pampered. We will definitely return."}
{"sentiment":-0.5,"text":"Stayed at the Comfort Inn from 18 - 21 Feb 2005. The advantages of this hotel are it's excellent location, it's a stone throw from Macy's and the Empire State was right next to our bedroom window. It is also only a 10 minute walk to Times Square. It has a nice bar next door called Brendan's where you can get the british footie results. However, on the negative, our room reaked of cigarette smoke, and even though we are both smokers it was unbearable. The hotel couldn't give us another room and despite them promising to elimate the odour and us purchasing air freshener, it did not go away. Also the receptionist Alex was abrupt to the point of being rude on some occasions, and the heating was roasting hot and very noisy. The breakfast was ok, just cereal, bagels, toast & doughnuts etc. But it's worth going to a diner for the real american breakfast experience. Try the Empire in Chelsea it's fab. I would recommend this hotel if you are on a budget but request a non-smoking room and hope that you get one as some people checked in when we were checking out and had requested this but ended up with our old room - poor them!"}
{"sentiment":0.5,"text":"It was ok.. will prefer a quieter place showReview(842230, 'full');"}
{"sentiment":1.5,"text":"Great time, great trip- almost perfect... Just returned from Caribe Club Princess on Sunday, June 29. We had a group of 8, twenty-somethings, and overall, it was a great trip. Short version, we would return to this resotr. Relaxing time and enough going on that there is always something to do. Here is the long version:Arrived to beuatiful lobby. Rooms weren't ready, but we were there before check-in, so that was to be expected. We headed to the buffet for lunch and then headed to the bar, then to the pool. Pools (first and third specifcally) could use some cleaning. They are not your normal swimming pool blue. That being said, a large part of that is probably the sunblock and drinks from the swim up bar. Water was a good temp, no complaints. Beach is gorgeous! I am more of a pool person- hate sticky sand, but this is soft, smooth sand. Nice sea breeze all the time made the temps there, even in June/July very reasonable. We had heard there were lots of bugs, so we came prepared with bug spray, listerine to spray doorways, and afterbite for once you were bitten. Didn't need any of it. I think I was the only one in the group to get any bites, and I had two all week there! I would have gotten more then that at home. The constant breeze helps keep them at bay. We upgraded to the VIP package- booked through Apple Vacations, and apparently this isn't an option for everyone. If you can upgrade, do it!! It's well worth the extra $ up front. The first night there it rained, so instead of eating at the buffet, we ordered our free 24 hour room service (part of VIP) and headed to one of the rooms. We had our robes, a big umbrella, rum, beer, and cigars in the room when we arrived. One of the four rooms was missing theirs, but it was brought up a coupe of days later. Also, two of the four rooms were missing alarm clocks- strange, but they were eventually brought back to the rooms. We made dinner reservations for the rest of the trip. Tried the Chinese- probably the worst food on the property, I wouldn't waste a night on this one. Next night was Italian- not too great either. Mexican and Brazilian were both great. We repeated at the Brazilian restuarant as that was the one location that seemed to agree with everyone's systems the best. About that- someone (another guest) told us on arrival not to eat the eggs at breakfast. They had been there for over a week, and avoided the eggs, and hadn't had stomach problems. Most of us avoided them leaving for a very boring breakfast day after day. (think dry toast, boiled potatoes, and cut up hot dogs). Those that ate the eggs were in no worse shape then the rest, so if you like an omlet, go ahead and try it. We did the steak restaurant for our VIP dinner, and it was great. Good presentation, good service- long meal. We were there for over 2 hours, and did this the last night. Might have been better to do that during the middle of the trip, but good none the less. Within the first 3 days of being there, we had all gotten sick. Stomach cramping, nausea, etc. We tried forever to figure out what we had all eaten in common, and the only thing we can figure was the beer! We all avoided it the rest of the week and didn't have any more significant problems. Do take you imodium from home, and lots of tums- you will need them!!! I travel frequently, and often have some minor stomach troubles, but nothing like this, and never have I seen a whole group affected. They do have a shop on site that provides this, but they are expensive- $9 toothpaste. We did two excursions provided through our tour group. We did the Marinarium excursion- well worth it. Boat ride, snorkeling with sting rays and nurse sharks, and a booze cruise back to the bus. Good time had by all. We also did the ATV excursion. 2 in our group had been to Punta Cana in the fall, and said it was amazing. The one offered at the hotel was not the same tour. we saw a golf course, an old abandoned hotel, a rock quarry, etc. Not worth the $, and really not worth the open air bus ride with the exhaust pipe pointing in the passengar area the entire hour ride there. If you do an ATV excursion, make sure to get clarification before hand about what you will see. There is supposed to be a great one that takes you to a cave with a natural pool in it- not ours!Last few days were spent taking advantage of our motorized watersport (1 hour boat ride) and complimentary massage on the beach. Both were great. Don't do the boat ride if you are suseptible to sea sickness, or are not a frequent boater. It's a rough ride. We took drink containers with us with coolie cups around them to keep drinks cold. They were a big hit. We had a lot of people asking us where we got them, and even offering to buy them from us. (We found them at Walmart)- not quite a bubba keg, but perfect for what we wanted them for. Take something to put drinks in. The service at the pool bar was very slow. In fact, often, we got out and went to the beach bar b/c it was quicker. The bartender at the pool bar is constantly force feeding mamajuana shots to the guests, and he is the only one there, so forget about getting a regular drink. On the topic of bartenders- Kelvin is awesome. He works at the 24 hour bar in the afternoons and evenings. Very attentive and friendly. The bathroom near this bar is disgusting- probably the worst on property for good reason. It's closest to the swim up bar, the snack shack, and the 24 hour bar, so it gets pretty constant use. The day we arrived, there was no toilet seat in the women's. That was replaced the next day though. Rooms- our room was great. Since we were VIP, we were in rooms with balconies, partial pool and ocean view, vaulted ceilings, and a sunken living room. Great, and large enough for all 8 to sit and play games at night. We never had a problem with bugs in the room despite a few spills the first night- we were on the third floor. 2 of the other rooms did have very small ants. Not enough for them to complain about, and only really bothersome when food was left out. American applicances plug in with no adapters, take small bills for tips- it will greatly improve your service throughout the trip, and enjoy yourself. The facility as a whole is beautiful. Trip was relaxing, and we are ready to plan another adventure. If you have specific questions, feel free to write."}
{"sentiment":1.5,"text":"I travel to vegas for exhibition once a year and so far, none of the hotels I have previously stayed in have wowed me - until Wynn! Because it's a business trip so I always stay in the most basic delux room and I have to say - Wynn's Delux room really impressed me! It was very very spacious and nicely decorated. The check in counter was speedy (unlike Ceaser Palace where you have to wait in the queue fo a very long time!) and the staffs were friendly. They even put your name on the room key to give that extra special touch! Will definitely stay here from now on"}
{"sentiment":0.5,"text":"Needed to stay close to BWI due to an early flight and chose the Marriott. Arrived late and departed early, so I didn't get a full chance to experience the hotel. Lobby was very nice and modern. The Champions bar was hoping on a wed night, but I was too tired to go in. Room was very dated and I was right next to the elevator so not ideal. The bed was to soft and not comfortable. I also had difficulty getting my tv to work so I gave up and went to sleep. The bathroom was very dated. For the price I paid, hotel was very overpriced for the quality of the accomidation."}
{"sentiment":1.5,"text":"Loved the Gothic Ambiance This place is so central to everything that it is great value for your money. It is a good 10 minute walk to the Firenze Train station, which is ideal.As soon as we got to our room, it was quite dark and (as my mom would put it) looked too Gothic. However, when I opened the windows and the balcony doors, the room was quite spacious and clean. I kind of like the rustic appeal, actually--I don't know what my mother was talking about.I had just come from a business trip in Bologna and was carrying pretty big luggage so the fact that the place has a lift was very helpful.The check in area is quite small and can get pretty crowded when a whole family checks in.Breakfast is just hard, cold bread with butter and some orange juice. But who can complain when your staying for 60 euros a night?The view in our room of the Duomo was fabulous and breath taking. If your room has no balcony, don't worry, the terrace at the top floor is excellent for looking at the same view.The bathroom is quite small, but it is very clean and does the job."}
{"sentiment":-1.5,"text":"We booked an oceanfront room, thinking, in good faith, that it would have a good ocean view. When we checked into our room, we discovered a HUGE pink sign (advertising a business below) obstructing our view. Staff didn't care, and most were quite unpleasant when we asked about switching rooms (we asked very nicely). The manager was very difficult to contact, and when we finally did reach him, was unpleasant and totally uncooperative. Staff made this a nasty place to stay, and pounding loud music in the bar onsite made it impossible to sleep one night into the wee hours of the next morning. Save yourself the trouble and don't stay here."}
{"sentiment":1.5,"text":"We wanted a winter getaway. We chose the Roman Spa for its collection of water resources. Namely the outdoor pool, indoor Spa and Outdoor hot tub & sauna. The amenities are wonderful with your choice of different water temps in each water source. The staff is always willing to accomodate. There are outdoor gas BBQs for those who are inclined. The rooms are clean and the property manicured, with a variety of flowers and humming bird feeders to soothe your senses and lots of lounging furniture to relax in. However if you are into room decor, you will be disappointed in that regard as the decor is 70s and very bland. The mattresses are average, no pillow tops or luxury bedding. The effort is put into the outdoor aspect, but the indoors has much room for improvement. Taking that into consideration, I felt the rates are a bit on the high side. Unless you are willing to pay a hefty amount for dining I would recommend getting a kitchenette which will allow you time to lounge and relax rather than taking time to hunt around for food. The grocery store is just on the other end of the block from the hotel, very convenient a big plus. The property is the most convenient and has the most amenities in Calistoga. I know I've been going to Calistoga for a good 20yrs. and have searched other facilities. All in all, its the best spot in the area."}
{"sentiment":-0.5,"text":"Check staff were helpful with restaurant recommendations. The room was disappointing for the price. Two of the four lights didn't work. The bellman said he would get them fixed, but that didn't come to pass. The dim lighting did, however, somewhat hide the dirty carpet and peeling wallpaper. A travel companion had a remodeled room that was very nice. I would recommend requesting a remodeled room or bring a flashlight."}
{"sentiment":0.5,"text":"The hotel scores on great location, within walking distance of Marais, Latin Quarter, Louvre etc, and great staff. Unfortunatly the room left something to be desired; the air con didnt work, which was troublesome as our room only had one window with little or no possibility for fresh air or light. All in all a nice hotel, but skip the triple room on the first floor!"}
{"sentiment":2.5,"text":"Really nice hotel, stopped for 3 nights in late February this year. Room is big enough, really clean, well decorated and in quiet area. Staff are really friendly and the buffet breakfast is excellent. Would highly recommend as a base for a trip to Paris. Close to Bastille area for young people looking for a great night out. I would only stay here when I go back to Paris."}
{"sentiment":1.5,"text":"We took a family vacation and booked 4 rooms for 4 nights. Was a little disappointed we were not in the marina tower, since obviously we were going to be there awhile. The marina tower has the outdoor firepits, large pool and outdoor bar. The pool in the bay tower is very shallow. Also, we were booked on the second floor, which was really ground level, when asked if we could all be moved to a higher floor was told it would be another $20 per night, per room. Not worth it. Staff was friendly and when I lost my phone in Quinns the first night was relieved when it was returned to me the next day!"}
{"sentiment":2.5,"text":"We prepared for the worst, but boy, did we waste our time. Our room was clean smelling and our water drained fine. We got 4 drops of rain on the third day we were there. There was plenty of great food, with plenty of divisity. We don't drink and the bartenders didn't have any problem mixing us non-alcoholic versions of the fun drinks. The staff was very friendly and anxious to do anything to make our stay pleasant. The hotel was quiet after 11:00, so we could rest. We tipped housekeeping $1 a day and they took wonderful care with our room. There was plenty to do, with people to plan the activities we wanted to participate in. The beach was beautiful. There were plenty of chairs avaliable. We found the towns of Playcar and Playa Del Carmen to be safe, clean and fun, even with a few annoying salesmen. In a nut shell, we can't wait to return!! Feel free to email us if you have any questions."}
{"sentiment":0.5,"text":"The Inn was comfortable, clean, and the room was very small. The breakfast was good. We had a special fall rate, which made the cost acceptable. I'm not sure I can say the Inn was up to the rave reviews I read before and after we stayed. Maybe we missed something. We would stay there again if we were able to get in on a special rate, but not the normally advertised rates. The room was the smallest room at a hotel, motel, or Inn we've stayed since a B&B in Scotland many years ago. Only one chair in the room and barely room for that chair. Must have been the time of year, as the Napa River would be classified as a quiet, slow moving creek in most of the country. Glad I didn't pay extra for a river view."}
{"sentiment":2.5,"text":"My husband and I went to Vegas for a long weekend from Jan 28 to Jan 31, 2005. This was my b-day gift for him. This was my first time to Vegas and I couldn't beleive the size of the hotel! We had the best time ever! Security was great and casino was great, very open and was not dark in there! Yes the min were a little high but we had a great time. We stayed in the grand tower in a bungalow suite and it was nice and big and the bed was comfy! We will stay here again that is for sure. We ate at Craft Steak one night and the food was fabulous to say the least. We also ate at Emerils and that was great too. The staff was very friendly and no matter what you ask for they bring it to you! I would strongly recommend this hotel. Its not as much walking as everyone makes it seem! The comps were very nice also. Thanks MGM and we can't wait to return!"}
{"sentiment":1.5,"text":"We stayed here for 4 nights after stayng in The New York Helmsley, near Grand Central Station. The move to this hotel was planned so that we could experience the Midtown area. The hotel is in a good location, where the streets are less busy than around Times Square. You're close to the subway and there are several cafe's and restaurants around the hotel. You are a short walk from the Murray Hill area, where you can sit in Madison Square Park, under the shadow of the flat-iron building. It's a nice area. The hotel was fine. Less formal than the Helmsley but I found it more comfortable and the price is more affordable too. We had clean towels every day and the room was cleaned/bed made etc every day. We stayed on the 6th floor, in a non-smoking room (as we had specified when booking through Expedia). The water pressure was fine in the en-suite bathroom, which was small but clean and well laid out. The bed was comfortable - not too soft, nor too hard. We didn't eat the complimentary breakfast - eating out in New York is so easy and affordable that we chose to skip the continental breakfasts and eat in one of the many eateries nearby. The hotel staff were courteous and helpful. We had trouble with the electronic key on a couple of occasions, but the staff at the front desk were quick to respond. My only other dealings with the staff happened when we would access our safety deposit box each day (a complimentary service). The room had an air-conditioning unit which worked fine but we still felt the room was too warm at night. We stayed over the memorial day weekend and found the weather outside to be very hot, so that probably explains the warm room. The air-conditioning *was* doing its job, it was obviously competing against some very warm weather. I would definitely stay here again and found the area to be very safe and pleasant."}
{"sentiment":2.5,"text":"My family stayed at the JW Marriott on the way to a big family reunion. We found a great deal for this hotel on Priceline! Anyway, the hotel was easy to find, parking was cheap ($6/ day) for a major city and the hotel is right across the street from a museum and a big park. The hotel itself is modern in style and guest services (touch screen lobby directory and free wifi). The rooms were very clean, the towels and linens were soft. What I did not like is that the ice machine was on the 2nd floor, and staying on the 14th floor, we found that inconvenient. Also, in order to use the internet service IN the business center I had to pay. 40 cents/min. Other than those things, I would recommend this hotel to anyone visiting Indianapolis."}
{"sentiment":1.5,"text":"Room very small, but adequate for needs. Clean and tidy apart from stain on carpet. Breakfast very good. Noise from road during the night, but to be expected as on a main road. Staff helpful."}
{"sentiment":-0.5,"text":"Great location close to Darlinghurst and Paddington. Usually a good low price you wouldn't want to pay too much for this hotel. Rooms are noisey - if someone sneezes next door you will hear it. Doors to rooms slam shut. Housekeeping do not know how to be quiet - talking loudly in corridors, banging walls, vacuuming at odd hours and leaving dirty linen/carts up and down corridors."}
{"sentiment":1.5,"text":"Every time I go to San Diego it's for a convention. This is a great hotel right on the water. The views for the room are beautiful. You see across to Coronado. Sound proofing isn't one of the strengths as you can hear the train whistle at night and if a company has an evening function with music you can hear that. I love the fitness center. State of the art. Has everything that a regular gym would have. It's very big with about 10+ treadmills, 5 ellipticals, 4 bikes, stairclimber. circuit weights, loose weights, 1/2 a \"total\" gym. Room for floor exercises. Very nice. Open 24 hrs per day so if you're from the east coast & wake up around 3:30 a.m. you can use the gym (and probably won't be by your self). You can walk to the gaslight district for restaurants. Or take a \"pedicab\" which is fun though a bit expensive. It's right next to the San Diego convention center. Rooms are up to the Marriott standard. Comfortable beds, large screen TV, balcony so you can sit and watch the ships leaving the harbor. Very nice. The hotel was undergoing some renovations so not all the restaurants were open. There is a Starbucks on site. Lobby bar and pool side bar were very active due to the convention."}
{"sentiment":0.5,"text":"May not have been the best hotel that we've stayed in, but being within walking distance of everything was worth the stay. We were only in the hotel to sleep & shower. The bed was hard, but we slept well after a long day of touring NYC."}
{"sentiment":2.5,"text":"I stayed at the Park Hyatt Chicago for two days - (Sunday, August 19 - Tuesday, August 21). I had originally booked a Terrace room, but it was overcast and rainy, so I took a Grand Deluxe 1 king on the 18th floor (this is the top floor of the hotel; all higher floors are condos). This is such a marvelous hotel. The location can't be beat, and everyone seems so very eager to help. I ordered room service twice during my stay, requested one of the complimentary DVD's from the library, had a couple of items fetched from my car (all cars are valet parked, and the guest does not have access to this garage as far as I know) and all requests were handled professionally and graciously. I also had them bring me a table fan as I like to sleep with white noise. No problem! The doormen are really great. They were always very attentive when I walked in or out the door. They eagerly offered to hail taxi cabs, offered me an umbrella, offered weather forecasts, etc. Same goes for the rest of the staff. I didn't find much occasion to use the front desk or interior staff members, but they recognized me warmly if I ever looked their way on my way out to the street. The housekeeping staff did a fantastic job as well. When I got back into the hotel from walking about the city, the room looked as it did when I first checked in. I'd like to try and make it back to Chicago when it gets colder, and when I do, i'll definitely be booking a room at the Park Hyatt. I've heard the Peninsula, FS and RC are all fantastic, but the Park Hyatt has a Gold Passport rewards program that i've been using, so I will likely stick with the PH."}
{"sentiment":1.5,"text":"My husband and I stayed at Palmas de Lucia four days on January 2005. We requested a deluxe room package with all-inclusive. The room was nicely equipped, microwave,refrigerator, king bed, cofee maker with compliment coffe ,Cable TV etc... The package was for three days and 2 nights and we requested an extra night because the service was excellent. The hotel is only two minutes from the Toll Highway and aproximately 7-10 minutes from Humacao City which has a huge shopping mall with cinema theaters and lots of restaurants. The only thing we didn't like about the hotel was the beach. It was very dirty, lots of crabs and it was not swimmable. Everything else was lovely fo the price."}
{"sentiment":1.5,"text":"Family stayed at Old Town Inn from 4/1 - 4/3 and enjoyed our stay. We arrived an hour prior to the 3pm checkin and with the nice day our girls took a swim in the nice pool. We saw the BBQ grill in the corner and thought it was nice to have available, but unfortunately we ate out all the time since the hotel was conveniently close to the historical part of old town. Anna helped us out at checkin and pointed out on the map how there was a pedestrian tunnel underneath the railway station that would get us quickly to that part of old town. Taking note of the time on my watch it took no more than 5 minutes to get there. Our main reason for being in San Diego was to also go to Seaworld which was about a 10 minute surface street drive from the hotel. Back at the hotel we enjoyed the extras they provided such as a bookcase selection of DVDs guests can borrow along with a variety of board games and books which guests can enjoy in the lobby where there were couches to relax in or take back to their rooms. It was also convenient that they had a guest computer in the lobby, but we used the free wi-fi from the room and had no problems. Also it was nice that in the lobby they always had coffee and ice cold lemon water available. Then of course in the morning there was the continental breakfast in the dining room next to the lobby. Nice to have your own freshly cooked waffles in the morning with their good coffee. The hotel staff were all friendly and helpful. The room was very neat and with the granite counters for the two sinks added a nice touch. The bed was probably the most comfortable hotel bed I've slept in as I slept all night without the tossing and turning I usually experience at other hotels. The room was well maintained, but the only negative for any of this review was the fact that there was the smell of cigarette smoke every time we entered the room (although the sign on the door as with all their rooms show 'non-smoking'). As much as I prefer to conserve electricity I found that having the AC on helped keep the smoke smell away. I was told that all the rooms are undergoing some improvements and changing them to all be non-smoking so perhaps they hadn't completely gotten to the room we stayed in on the 3rd floor across from the lobby. Other than that if there was a reason to go back to San Diego we would definitely stay at Old Town Inn and hopefully next time get a room without the smoke smell."}
{"sentiment":-0.5,"text":"We stayed one night at the Burnham in August 2005. Our room was lavishly decorated, the front desk people are friendly and competent, the location is convenient to all of downtown Chicago, and our room was very quiet. But the basic layout of the room was not traveller-friendly. One small oval table was the only usable flat surface, and it was already largely taken up with a purely decorative lamp and a lot of advertising flyers. The only dresser drawers were in the armoire, and keeping the large flap doors open while trying to open the drawers was a nuisance. And after all that maneuvering, both the drawers were already full, with 2 Chicago phone books, a large picture book of local advertising, the Gideon Bible and the Thoughts of Buddha. No room for shirts, sox, underwear, and all those non-decorative things travellers like to put in hotel room drawers. The bathroom was charming and clean, but again no thought was apparently given to what people need in a hotel bathroom. There was a lovely oval sink but no counterspace at all for even a small toiletries bag. The building is a fascinating restoration of an old office building. There is a front entrance on Washington St, with an attended lobby desk and doormen. However, the elevator lobby also has its own direct entrance to State St., very handy if you are going that direction. But not very effective from a security standpoint - anyone can come in off the street and go right up to the guest floors without passing any lobby personnel or doormen. It's your choice, then, as to whether charm and decor make up for lack of functionality and security. But it does seem a shame that this hotel could not have been designed to provide both."}
{"sentiment":2.5,"text":"I travel for business a lot, and the Monaco in Seattle was the best hotel experience I've had in a long time. The decor is funky and charming, and really sets a chic mood in the hotel, and the staff was super-friendly, hip, and welcoming. I was in town for a conference at the convention center, and the hotel was in a perfect location--a few blocks to the convention center, to shopping on Pike and Pine, and to Pike Place Market. I started off in a room with 2 queen beds, but when a family with noisy kids checked in next door to me, the concierge (Alec) was kind enough to move me to a suite for my last night. Both rooms were fabulous, but the suite was definitely palatial and easily spacious enough for a family with kids. I had breakfast in the hotel restaurant, and it was delicious (and a great place to linger), but there's also a Starbucks a few doors down, and a Seattle's Best Coffee across the street (in addition to the coffee in the lobby mornings). I've stayed at other Kimpton hotels, but this one by far had the friendliest staff."}
{"sentiment":-1.5,"text":"Watch out! May 2008 - I recently stayed at the Seven Sea's Hotel in San Diego and was very disappointed. Although the grounds are beautiful, the room was small and dark, the house keeping was poor (when I checked in, I found a dirty towel hanging in the bathroom), and the manager was extremely rude (he told me that he was there to run a business and was not there to please customers!). I was briefly doubled charged and had to contact Best Western's customer service to get the problem solved. I would NOT recomend this hotel."}
{"sentiment":2.5,"text":"Our family stayed at Cypress Harbour for a week in October and had a wonderful experience. The grounds are beautiful and everything you would expect at a luxury resort. The rooms are very colorful and cheerful. Ours had just been renovated (we had a 2 bed/2 bath) and looked clean and new. The pools were beautiful! We came back from Disney each night and the kids had a great time cooling off at the waterfall pool. We will definitely stay here again."}
{"sentiment":1.5,"text":"Staff was very friendly and very helpful with directions. Room was very clean. Quiet area. Only few minutes walk from Gare de L'est Station. Some nice restaurant and cafes nearby. HSBC bank only less than 2 blocks away. Supermarket also nearby. Would definitely stay again. Highly recommended."}
{"sentiment":0.5,"text":"hotel itself was fine, although we chose the manor rooms which were not part of the main tower, would advise paying a little extra to stay in the main building. overall, hotel is fine and very cheap, next time i go to vegas, will not stay in circus circus purely based on its location. would advise not staying any further down the strip than the pirate hotel. otherwise you spend far too much time walking!!"}
{"sentiment":2.5,"text":"My son was on his R&R from Afghanistan, so I planned a family trip to Florida. We stayed in Marriott properties throughout our traveling and during our stay in Florida. After visiting family in another part of Florida, we decided to stay here for a couple of days. We loved the property so much, we stayed an extra day!! All the staff were wonderful, the rooms were nice and very clean, the pool was great and the breakfast area and food were very nice. Javier (spelling?) was AWESOME...we wanted to find a good place to see 4th of July fireworks, and he graciously provided us with a list. We had done the Universal thing a few years ago, so we opted to go to Sea World. We also went to Fun Spot to race go karts!! They have the best tracks we've ever been to and my family had a great time (we even left our entrance bracelets on and went back to race more after Sea World). Thank you for making our stay so nice, especially for our son!! : )"}
{"sentiment":-1.5,"text":"we had the miss fortune to stay at the traders hotel as part of the shangri la group we was expecting something good ,far from it not informed of the building work ,reception cheeking in was a night mare ,something so simple turned out to be so hard ,staff unfriendly ,uncooperative ,illmannered had to find out which floor and where the lifts were no help from any member of staff it appeared if you had a suit on you got there attention we upgraded to a club room .meant to be bigger room ,if this was larger i hat to think what a normal room is like breakfast was just ok ,if i had paid 13 per person i would have gone mad ,not worth that amount overall a very unpleasnt stay all the time we was there felf uncomfortable ,i was meant to get a free newspaper daily ,never turned up ,informed reception dayily waste of time telling them"}
{"sentiment":2.5,"text":"I stay at this hotel 2x a year when I travel to China for business. It is truly one of the nicest hotels I have experienced. From the moment you walk in the door, every piece of service is top-notch. From the front desk, to room service, to the restaurant help, the level of customer service is amazing. One of my favorite things about the W is their amazing breakfast selection - this amazing room filled with delicious options, from multiple fresh-squeezed juices in beautiful glass bottles to made-to-order omelettes, crazy great dim sum, you name it. If you like to jog, it's well placed, too, to take a run along the harbour. Lastly, gorgeous roof-top infinity pool! I highly recommend this hotel for a very enjoyable stay in Hong Kong."}
{"sentiment":-1.5,"text":"Unbelievably loud because of bad window/AC design. The window is open to accommodate the AC unit, and cardboards are placed around the AC unit so wind doesn't blow into the room. Needless to say, cardboards do not filter noise, so the experience is as if you were literally on the street. This is pretty outrageous considering the hotel is located on Times Square, which is pretty noisy day in, day out. It is even more outrageous considering that there is a bar right across the street that plays jazz till 4AM. I called the hotel staff to complain, and they told me that it was normal, and that I should live with it. If I didn't have earplugs, I wouldn't have slept at all. Secondly, the bed sheets had big black stains on them, which I realized when I was about to go to sleep. When I complained about this to the hotel staff, they sent someone that handed me new sheets. The new sheets had the same stains, and that person told me that there was no housecleaning service at night and that I was supposed to replace the bedding myself. He left, and while replacing the bedding I realized that the new sheets he gave me were in fact small for my bed! I was too tired to complain again. In summary, I went there because of the good reviews, only to be very disappointed. I will not go there again."}
{"sentiment":2.5,"text":"We have stayed in a lot of radisson hotels and have never had any problems and this is why we choose to spend 3 nights at the radisson plaza. From the moment we arrived the staff were attentive, friendly and helpful, we couldn't fault any of them. The porter took our bags to the room, the room was upgraded to a plaza room as we were on honeymoon and we found a complimentary bottle of sparkling wine with a card congratulating us on our wedding - a really nice touch. The rooms were spotless, cleaned twice a day, the bed was turned down while we were out in the evening and the bed was so comfortable (this is what we love most about the radisson hotels!). The concierge were knowledgable and answered all of our questions, they even gave us directions out of sydney and advice about where we might want to go when our hire car arrived. We didn't eat at the hotel but the bar and restaurant looked good. Location was fab, a 5 minute walk from circular quay, 2 mins from the bus stop."}
{"sentiment":-1.5,"text":"Never stay at Langland. Sure its cheap, but thats for a reason. The rooms are small, dirty and shabby. The toilets and showers are the same. The breakfast is crap. We arrived very late a thursday evening and could not change hotel. Our room was so small that we could not walk around 2 people. Everything was dirty and filty. Old towels was laying inside the wardrobe and on the floor. They had for sure not change the beedsheets since the last guest and there was dust and Spider web everywhere. The walls are papir thin, the same goes for the doors and windows. We did not sleep at all. We tried getting our money back so we could change hotel, but that was not possible. The staff are actually quite nice and helpfull but its obvious that their hands are tied. NEVER STAY AT LANGLAND. Filty and shabby crap hotel."}
{"sentiment":2.5,"text":"One of the Best trips of my life. Enjoyed Casino, Plays, Food, Service, Pool. Even 5 days stay was not sufficient enough to see and enjoy all facilites. I will be going back soon."}
{"sentiment":-0.5,"text":"I dont know why, but this Sheraton property just does not match up to the others. From the location - not really part of mainstream Singapore, with no shooping, restaurants or night life near - to the lobby, which is hardly impressive. The corridors and rooms have an unique smell that is bad, the rooms are not well lit and poorly equipped (CRT TVs!). The bathrooms are small and really badly equipped. Given the Sheraton brand I do expect better from this hotel."}
{"sentiment":2.5,"text":"the hotel was very nice, I am the kind of person who cent cent d love to see reviews and compare hotels online, and this one come across as the most valuable hotel ever. comparing with the other big hotels i saw when walking around boston, the colonnade doesnt have a grand entry or lobb, i.e when we wanted the taxi, the staff was so nice but the taxi was hard to get still. but this is just me being picky, otherwise there is nothing else to say other than it is great!! the room was neat and has a modern feel to it, the sleeping quality was great as well!! the rooms a standard room called king superium but its very spacious! with the great view of prudential as well!! they put newspaper outside ur door everymorning and we enjoyed the nice shower every night! not to mension the perfect location..subway literally 5 steps from the front door!"}
{"sentiment":-1.5,"text":"I attended a conference and also stayed at the Bellagio on July 20, 2005 for 4 nights, first three nights were $149 and the last night was at $259 . The hotel lobby was magnificent (that was why I choose Bellagio, what a big mistake) but the service at the front desk wass absolutely terrible, maid service was mediocre. I arrived at 11PM and the check-in line was long, long and only 3 windows open. Since the first 3 nights were conference rates and the last night was a non conference rate, I had to reserve more than a month in advance, with 2 separate reservations, and my credit card was charged for one night plus tax on each reservation. I requested a non-smoking room which was also on the confirmation but upon check-in was told that there were no NS rooms and NS is on a first come first served basis. I asked the lady helping me to check for a NS room but she absolutley refused. She insisted I should go to the room and see if I can smell smoke in the room. The room smelled terribly of smoke so I called down and some other person helped me and promised that they will get me a NS room by noon the next day. The next morning, I received a call and was told that I need to be in the room when they call to tell me to switch the room. I ended up waiting for about 40 minutes before someone called to tell me that the room would not be ready until after 1PM. The next room was better, no smell of smoke. Neither room was nice, Bally's rooms were much bigger (on one occasion I had a mini-suite upgrade) and there was a coffee machine and coffe in the room at Bally's but not at Bellagio. Bellagion is expensive and definitely not worth the money!! Food is better at Bally's. The security at the bottom of the tower block were not friendly either - usually a reflection of management. Restaurant and coffee shop food were mediocre, especially the Saturday buffet (what a big disappointment), the only decent restaurant was \"Noodles\" - good fresh food and reasonably priced. Since the weather averaged 110 to 116 degrees, I did not leave the hotel the entire time. On the last night, I used my card key and was able to get in at around 5PM. I freshened up and proceeded to the casino, had dinner, then back to the tables. When I tried to get back to the room at 12:15 midnight, my card key did not work. I used a house phone on the floor to call down and the lady who answered the phone told me to wait and she would send security up to help me. After waiting for 20 minutes, I called down again and this time someone different answered and told me that it would take another 30 minutes before security could get to me - luckily this was not an emergency. I told her I would down to the reception. Of course, I had to stand in line, and finally a young lady helped me. She told me I had already checked out so I told her I had 2 separate reservations, then she reprogrammed my key, I proceeded to my room but still I could not get it. I went down again, stood in line again but could not get the same person to help me so I had to explain the whole situation again to the gentleman. He told me I was confused and that I went to the wrong room so I had to explain to him that I switched room after the first night. He went over to discuss with the first lady who helped me and finally gave me a new key. When I eventually got into my room, it was 1:35AM!!!!"}
{"sentiment":1.5,"text":"Not a wow hotel but nice enough standard rooms with a pretty view, the staff are extremely helpful and the shuttlevto downtown made this a nice pick for a post Alaska cruise stay"}
{"sentiment":2.5,"text":"The Radisson's manager helped me out of a major bind. I had 13 people travel into Toronto for a conference and the other hotel I had booked them into in a word - \"STUNK\". They demanded (rightly) a new hotel. However it was already 4pm and I had to find 13 rooms in a flash. I called the Radisson. The Radisson not only put all their staff into gear getting me 13 rooms ready within 1/2 hour of my phone call, but paid special attention to my staff due to the difficulties they had experienced at the other hotel. Each one of them expressed how friendly and attentive the staff at the Radisson were to them, not to mention the cleanliness and beauty of the rooms they were assigned. The Radisson got me out of a sticky mess and I will remember that every time I schedule a group for a conference again. I would recommend the Radisson Toronto East to everyone!"}
{"sentiment":0.5,"text":"This hotel was ok, but definitely 3 star, not the 4 that they claim. The location is perfect - very close to the city (10 minute walk to George Street or Darling Harbour) and about 1 minute to Oxford Street. The staff are also very friendly and efficient. I stayed in one of the larger rooms on the 11th floor which was very clean and functional. The bathroom was also very modern and extremely clean. The hotel has a minimalistic design which I liked, but it lacked the finishing touches that would really make it a 4 star property. The things that bring it down were the dirty, leaf-covered door matt on entry, the sign-cluttered reception desk (which goes against the modern minimialist design), the tacky lights on the stairs from the reception to the bar area, the breakfast was VERY average and poorly presented. A 4 star property would have significantly more options (more meats, cheeses, cereals, different breads, fruit and fruit salad, different yogurt options, a selection of pastries including croissants, danishes etc), but this one didn't! The Cambridge had a very simple cereal, toast and cooked breakfast (English style) that lacked imagination and creativity. I also opened the sliding door to my balcony and the handle fell off. The other issue was the very expensive internet - $20 per day is extortion and needs to be mentioned. It is about time that Sydney hotels caught up with the times and offered free internet like most of the rest of the world. If coffee shops and McDonald's can offer free internet then so should hotels! Overall, I might stay here again because I liked the location and the service, but it definitely needs to improve the finishing touches and step up to become a genuine 4 star because at the moment it isn't!"}
{"sentiment":2.5,"text":"A perfect little find after a terrible ordeal with another hotel across the road. The Serena is perfectly located with an excellent standard of accommodation at a very reasonable rate. The staff could not do enough for us during our stay. Ra'ed is a gentleman and a scholar!! The breakfast served in the morning suits all tastes and was well presented. Would recommend and stay again."}
{"sentiment":1.5,"text":"My girlfriend and I went to spend the weekend to London and we were surprised of that hotel. Even was a bit expensive, it was worth it. The rooms are really cleaned and looked renewed. The location was fantastic and the staff was really nice, specially people in the bar, restaurant and reception, where we were welcomed by a young spanish lady who was really nice with us and specially to Gary (the consierge) who helped us with the theatre tickets and recommended us a really nice restaurant around the area. Thanks a lot. I will definitely go back to this hotel."}
{"sentiment":2.5,"text":"We were very pleasantly surprised by this Hotel. Located in the French Quarter it is easy walking distance to all the area. The outside of the hotel isn't spectacular but better than the surrounding buildings. The interior and our room in particular was among the best we have ever stayed at for a standard size room. Our room was very clean and the large shower was appreciated. The courtyard with the pool was nice. The free breakfast included sausage and eggs along with all the usual. We would definitely stay here again."}
{"sentiment":0.5,"text":"'ve stayed several places in the French Quarter and I was surprised that this place got such great ratings. While the service was great and there were some nice touches like the welcome drink tickets and free water, the bathroom was scuzzy. There was mildew on the ceiling which I reported, and the 'fix' was to paint over part of it with a swipe of a different color and leave the rest. There were several large chips out of the toilet. The TV took several on/off tries to get it going. The rest of the room was nice but there was a lot of noise being right over the interior parking area. I had to use earplugs to keep from being woken up in the morning. If they put out as much effort keeping the rooms up as they do with the service, they'd be a 5-star rated hotel."}
{"sentiment":0.5,"text":"Had higher expectaions, but OK trip My boyfriend and I visited the Majestic Colonial from July 6-July 13, 2007. Overall, it was a good trip, but I think all the reviews are a little exaggerated and slightly misleading about how great this place its. Neither one of us had ever been to an all-inclusive resort before, nor had we ever been to the Dominican Republic. I must say, first of all, that the resort/beach is BEAUTIFUL--we loved the location, the resort grounds, etc--we had perfect, blue sky weather everyday (got really lucky on this) and for the most part, thought the room was very nice (we upgraded to the direct pool access room which I would highly recommend--it was very convenient to be able to walk out your door to the pool). There was a slight bug issue in the room (lots of small, ant-like bugs on the furniture (especially desk and nightstands), but I guess what can you expect--it is a tropical climate, etc. I would strongly advise reading as much as you can about the resort/what it has to offer/etc, because the rooms have NO guides/information about the resort (ie-no info about the restaurants/hours of operation/menus, etc/no instructions on how to use the phones even...this was fairly frustrating, but thankfully I had done a lot of research prior to coming and knew, somewhat, what to expect. We did have some issues with the phone that were frustrating...I had purchased an international calling card (which i do not recommend) prior to leaving home and intended on using this rather than our cell phones (which did work, but cost 2.00/min to use while there). There is a 2.00 connection fee anytime you use the hotel phone and you have to dial 0 to get the operator to dial the number for you. I tried 3 times to get the calling card to work, it never did, and was told that we wouldn't be charged as no call was actually made--we ended up just using our cell phones--upon check out, we were charged and told that it didn't matter what we had been told and had to pay for these calls--this was frustrating--we also spoke with others at the resort that said their calling cards would not work either--not sure what the problem was. My biggest complaint was the FOOD--in my opinion it was TERRIBLE--I am a slightly picky eater, but my boyfriend is not at all and we both had a lot of trouble finding things that tasted OK. There is certainly no lack of selection, everythinig just tasted strange and was very greasy--especially the breakfast. My best recommendation would be the French Restaurant, Le Gourmet--we ate there twice and I got the Pumpkin Cream soup and surf and turf both times and this was my favorite meal by far!! I was very disappointed w/ the Japanese Steakhouse Matsuri and the buffett--the beach steakhouse was OK, but definitely not good. I would STRONGLY recommend bringing snacks--towards the end of the trip, I couldn't take the food anymore and bought a small/med bag of Doritos from the gift shop that cost 7.00!! I ate that for 2 meals!! I would also STRONGLY recommend bring pepto bismol--we used all 24 tablets of ours--we didn't drink the tap water and never got sick, but had upset stomachs several days and assume the food had a lot to do with it. As far as activities go, I did the pool-water aerobics almost everyday--would recommend, and we took the Isla Saona trip, a little long, but would also recommend (we were gone from 6:30am till 7:30 pm and it cost approx 85.00/ea)--it's really interesting to drive through the cities and the Island is beautiful. Overall, we had a good time, probably wouldn't return, but if we did would definitely plan no more than a 5 day stay--8 was a little too much."}
{"sentiment":2.5,"text":"After spending 4 nights at the Paris we checked into the Mirage. WOW there is a difference. The room was clean and spectacular. The Valet took care of getting our bags up to our room, and the gentleman who delivered them went through all the amenities of our room and tips for staying at the Casino. That was first class service!! Lots of room for bags, and oh the BEDS are the most comfortable!!! Wonderfully fluffy and just right. The casino left a little to be desired. My friend and I played poker, and had the crabbiest dealers on the strip. HIghly recommend the Pastrami sandwich at the deli... well worth the wait!!! There is a starbucks and great cheesecake available. Overall this hotel was AWESOME"}
{"sentiment":2.5,"text":"Surprised We were at the hotel on Dec 3 4, 2007 and were the first to lodge in one of the remodeled rooms. The decor was super, the view was really great and the people associated with the hotel could not have been more friendly. Leonor Wong went out of her way to make sure we felt at home, had everything we needed and even provided a late check out for my wife and me. The late check out turned out to even more meaningful because our midnight flight was late and we didn't get to leave HNL until 0130. Having a place to relax and shower before heading to the airport was super. Location of the hotel is great if you don't want to be in the midst of lots of people; at the same time it is easy to get to most of the places of shopping interest on Waikiki Beach, and best of all, it's only a short block to the beach. Remodel is still going on and parking is a little bit of an issue, but the suggested parking place is only 2 short blocks from the hotel and cost only $8/day.When we go back to HNL we'll most certainly try hard to stay at the now named Hotel Renew.Dave Shari, Burnsville, MN"}
{"sentiment":-0.5,"text":"Usually we receive excellent service which is why we choose Harrahs. Unfortunately this time, after a great day on the strip, we had dissappointing, unattentive waitress at Toby Keiths Bar and Grill. Then later when looking forward to a hot bath , the water was tepid at best and the cold water would not shut completely off. When resorting to a shower instead- to add insult to injury- the tub would not drain!! We had to use the trash can to bail the water out. Being naked and unpacked, it was a little too late in the evening to ask to change rooms. Upon check out the next morning, I brought up my inconvenience to the desk clerk, whose only response was- oh sorry, I'll put in a work order. So sad :("}
{"sentiment":1.5,"text":"We stayed at Floridays Resort for ten nites, although it was as seems from the web site I too have to agree on the house keeping issue, our sheets were changed twice and fresh towels everyday (they had no chose we used them all) but nothing else. Although we kept our end and made their jobs easier yet still they did nothing else. Although I can honestly say that yes I would return, everything else was great!"}
{"sentiment":2.5,"text":"Stayed here for a few days before leaving for the south of France. Beautiful, small hotel with a friendly staff. Nice lobby with coffee and tea at all times; wine and snacks in the pm. The room was tiny but extremely clean and well decorated. Best of all, it was amazingly quiet."}
{"sentiment":0.5,"text":"We paid for an extra day since our plane arrived at 6:00 am and check in is at 4:00 pm. I called twice to advice reception that we would be arriving on 2/11 at 6:00 am for our reservation set for the 10th. Just to make sure. I could not believe that when we arrived (with our 6 month old baby and a 3 year old) they said sorry the reservation had been dropped. After lots of conversation they finally found us a room. No help at all from the front desk to bring the luggage to the room or even find a cart. When we got to the room, It stunk like cigarettes. We called front desk, they sent someone that started spraying the room with air fresher. Not what we wanted at all. We asked them to stop and went to front desk directly. No help again. Basically a \"to bad if you don't like it just leave it\". After over 30 minutes talking they finally got us into a room. The room size is great but it needs updating. The carpet, couch and chairs are OLD."}
{"sentiment":2.5,"text":"I had a positive experience at this establishment. Spent four nights. Painless check-in and check-out. Buffet breakfast was decent, althought the wheat bread was hard even before insertion into the toaster. The room was very large and the daily service was perfect. They ought to put a more higher wattage bulb into the bedside reading light, as it was difficult to read by the illumination provided."}
{"sentiment":2.5,"text":"Awesome Hotel!! panorama of the view from the top floor"}
{"sentiment":1.5,"text":"Traveled with my sister and aunt; my sister and I had an executive room on the 6th floor with a view of the Eiffel Tower, my aunt on the same floor with a view of Sacre Coeur. I was disappointed upon booking to find that we were not on the 7th floor as we were supposed to be, having booked directly, but the rooms are quite nice and 6th floor till had views. Modern, not spacious nor claustrophobic, nicely appointed, and even the beds and linens were comfortable. The bathrooms are even better -- modern shower and sink, heated floors. The front desk tended to be very helpful, and breakfast (included in our package, not worth the 27 Euro they wanted to charge my aunt) was sufficient though nothing special. Internet was free on downstairs computers, and I believe the entire hotel was non-smoking. Noise at night was a bit of an issue -- street noise not wholly blocked out, the in-room heater suffocated us at night and made some non-white noise itself. It's right near the Rue de Bac stop on the Metro and also an easy walk to the populous, popular St. Germain area. K&K was neither overly professional like a five-star Champs Elysees hotel nor overly friendly like a lesser starred hotel might be, but it was welcome respite after hours of walking as well as a nice start to every day. Would stay there again."}
{"sentiment":1.5,"text":"After reading many reviews (many negative ones) about this hotel, I was a bit skeptical about staying there. I stayed there with my family for 2 nights last weekend and it was wonderful. The location could not have been more ideal, the staff was very accommodating and the hotel itself was perfectly fine. I think there are a lot of grumpy folks out there that enjoy complaining. We loved it and would definitely stay there again."}
{"sentiment":2.5,"text":"My wife and myself just came back from 4 days trip to Barcelona. Booked the room thru Hotelsclick.com with good deal. We asked for an upgrade to Superior Double at 20th floor before arrival and the view is fantastic. Very clean condition throughout bedroom, bath/shower. Hotel staffs are v. pleasant and helpful with fluent English speaking. They are really proffesional in serving. Great location and easy access to city area within 10-15 mintues by metro. Breakfast is wonderful with nice view at 23rd flr. If you dont fancy a sea-view, then, this is the best inland hotel which overlook the entire Barcelona city. We are very please in general but unfortunately our camera got stolen at Parc Guell the next day. (Be aware of local middle age ladies-work in pair). Directed by hotel staff to Police station (English-OK) inside Sants station. Tips: Buy T-10 metro tickets and you can share with yr partner (Strange but it works). Tarragona metro is safer for night return. Plaza Espanya is just 12 mins walk down with lots of nice shops and visit the musical fountain nearby (at 8.45pm) and you wont be dissapointed. Put all vital things eg. passport in hotel safe-box and only bring minimum stuff. Buy 7 Musuem Entry ticket for 20 Euro at Picasso Musuem if you intend to see most of the Musuem at Barcelona. Try the Flemengo dance show for 35 euro/p (ask staff) but make sure you get a front seat to see the dancing steps. finally, If this is yr 1st visit, try Seafood Paella and Sangria but make sure you drink slowly wihout using a straw, otherwise you get so drunk before u even know it since it 's very taste drink. ha ha ha.. Have a nice trip in Barcelona. Vincent and Sumiko, UK"}
{"sentiment":1.5,"text":"I stayed in hotel Uyan in Jul 2010 and went back there in Aug 2010 again because the location is excellent , service was very good , and staff were very nice and helpful , if I go to Istanbul again , hotel Uyan will be where I will stay ."}
{"sentiment":1.5,"text":"Got a room upgrade with 2 free daily breakfast and a 100 dollar certificate to the spa."}
{"sentiment":2.5,"text":"The brothers (ERCAN and MURAT) are so helpful and so friendly. The service is fantastic. The room is sufficient and comfy. As we are from China, we are not familiar with central heating system, we felt very cold at night. So they were kind enough to lend us a heater in the middle of the night (3am). Thank you so much! They were very accomodating when we had a late flight on daparture date and they allowed us to leave our luggage at the counter .They also arranged for late room cleaning so that we can check out alittle later. Total customer service! The breakfast was nice, fresh from the oven when we gave them our choice. There were three or two choices on the menu. The location was fabulous. Within walking distance to Blue Mosque and Sultanahmetion, to a huge Grand Bazaar and more......The bus service near the hotel goes all the way into central area. The toilet is super clean. Spotless....... Their sister Sevim provided kettle as compared to some 4-star hotel in some europe place which did not. We were pleasantly surprised. Just to inform, there is no lift (all the bed and breakfast there has no lift anyway). Nothing bad to say....... Will absolutely stay there again and again."}
{"sentiment":0.5,"text":"This property officially opened on Feb. 17th and I checked in on Feb. 18th. The staff leaves a lot to be desired. Some of them informed me that it was their first job working in hospitality and it showed. The hotel is located on a street that you would never imagine having a hotel. The property is beautiful, however, there we a lot of kinks that they needed to iron out. The pool wasn't open, the TV in the gym wasn't working, their ice machine was working, the towels had never been washed so they left a lot of lint on your skin. The front office supervisor was very helpful and nice, however, the staff was very \"wet behind the ears\" when it came to hospitality. Great location, close to the airport. Continental breakfast was GREAT. Passion fruit juice was to die for. I may give this property another chance to see if they have worked the kinks out after it has been up and running for a while. Only two floors, the 4th and 5th were opened. Housekeepers were very nice."}
{"sentiment":0.5,"text":"If you go, upgrade to Platinum. Slighty better or at least more food options, although, skip the Swiss offering of Le Fondue unless you like nasty cheese-like stuff. Thai restaurant was the best - at Platinum level we got a freebie there. Book the Benihana style part of Miso rest. as soon as you get there. Books up fast. Never made there but it smelled good, and we heard it was. There are three parts to Miso, we tried the off the menu (not sushi) and it was very bad. Sushi appetizer was gummy and unappetizing. Soup tasted like 2 cups of chicken soup base with a cup of water added. Italian restaurant was good for appetizers not for pasta. But there was lots of choices and it was fun to try something new each night. It is a bit above the usual all-inclusive, but you are not going to get great food here. And the grumpy Senora in the platinum breakfast buffet does not like to give you cheese for your omelet. If you ask, she just says No. But she was the lone staff member who was not accomodating. As for the resort itself - as usual in Mexico, service is wonderful, Antonio Corona and Jesus will take very good care of you at the Platinum private pool area. Feed the calico cat - she had just had kittens while we were there. Sweet kitty. The room was large and very nice with 2 jacuzzi tubs - one in the bathroom and one on the balcony. Only issue we had with the room was no dresser/wardrobe area. There is a small closet but with three women in one room......it wasn't pretty. The property is huge and well kept. DO NOT BUY THE SUNSCREEN in the gift shop labelled Bio-degradable and think it will work at the water parks. IT WILL NOT. Buy it on the bus - it's cheaper and the right stuff. I would probably go back but there are so many options in the area, might want to try something new again..This was our second trip and it was better than the first when we stayed in the Hotel Zone in Cancun at GranSolaris, so maybe the third time ........"}
{"sentiment":2.5,"text":"The hotel was centrally located right by a u-ban station. The hotel staff was friendly and our room was just what you expect from Marriott. We had a lovely suite. The living area was a separate room, a true suit, not just a half wall. Both the bedroom and living area were large."}
{"sentiment":1.5,"text":"PROS - Everyday the room is cleaned to high standard, and toileteries are replaced. - Very close to animal kingdom, from there you can get transfer to anywhere in WDW. - Free shuttle to MK around 7:15, 10:15 and 12:05 in the morning, coming back 20:15 and 22:00. Shuttle very clean and tidy. - Cheap! We only need a bed to sleep at night so the room is more than enough - Big room. It can sleep 4 people. Even we were facing the carpark, it was very quiet. - Nice and helpful staffs. They can always answer our questions. No timeshare at all! - Free wifi if u have ur own laptop. CONS - Soap is the worst I have every used. Make skin really tough. Water literally stay on ur skin instead of running down during the shower. So bring your own - One of the shuttle driver is not very nice to us. I found out that he is just not very nice to all Asians. He shaked hands and talked to other ppl, but when we say thank you he never even look at us (everytime). He never check others' hotel key for using the shuttle, but only us even we have been travelling with him for the whole week. And he shouted at us for getting on the bus too slowly too. - Air conditioning quite loud but we were so tired so we slept thru anything. Afterall this is a very good experience and I would stay in this hotel again for a budget holiday. Already missing Disney :P"}
{"sentiment":2.5,"text":"The title is the review of our 9 year old son - he loved it. Nice room, with a nice double bed for the grownups, and a decent pullout bed for our 2 young sons - 9 and 7 years old. Breakfast was good value as it was free for the children, and was excellent for what it was. The location is fabulous - convenient for both metro and RER. The staff couldn't be more helpful, with advice and restaurant tips. We would definitely stay again, next time we're in Paris."}
{"sentiment":2.5,"text":"This hotel was perfect! Staff, location, pool and quality was excellent. I can see why this is rated #1 on tripadvisor. We plan to come back to Puerto Rico and stay here. We also recommend it allthe time when people tell us they are going."}
{"sentiment":2.5,"text":"We began our trip heading to a hotel we had read about online only to be sorely disappointed. We drove on down toward Luquillo Beach which we heard was beautiful, it was but very limited accomodations in the area. We spoke with a lovely lady at the Luquilla Sunrise Beach Inn who had no rooms available but called the Fajardo Inn for us and helped us to acquire a room there. We were so tired we didnt care and drove up there only to find this absolutely exquisite Inn! The people there are wonderful, service was wonderful! We enjoyed our stay so much we extended it a few days to enjoy all that surrounded us. This Inn is not advertised and praised the way many others are and we would have never guessed it would be as nice as it was based on information we got here on the internet. We can not express to you how wonderful this place was, we do intend to go back there again in the near future. The pools (there are 2) are lovely, the one on the lower level we really enjoyed. The views are spectacular, the food is wonderful and those that work there are just the best. We couldnt have been happier with Fajardo Inn...If you get the chance to go, make reservations ahead and be ready to relax and enjoy...We just thought it was the best!"}
{"sentiment":1.5,"text":"It was my first time in Mexico and I recently travelled with a friend from Oct 4-9/11. I found resort to be a reasonable distance from Cancun airport. On the way to the hotel, the roads very good and traffic was sparse. The complex is quite large on one end the Sandos Caracol, the condominiums of Grand Coral and the Nick Price Golf Course. Check in took a bit of time, due to a large group ahead of us but we were welcome with refreshments. I was quite overwhelmed with the size of the resort as Front Desk provided us with a map of the property. It's split with the Select Club (adults only) and the Resort section for families. We were given a room in block 8 and the conceirge took us to the hotel via golf cart. Rooms were really nice and clean. Everyday we received a welcome gift and minibars were restocked. The room had 2 double beds, 2 separate sinks and a walk in shower. Food was very delicious especially at the snack bar and the buffet. I really recommend the burgers and the nachos and cheese. The hotel really makes an effort to diversify the buffet menu daily. For the a la cartes we had tried the Asian and Argentinian which were also good. Entertainment wise, I was quite impressed for resort entertainment. The entertainers are actually hired by the hotel and were very professional. The best day for entertainment would be on Wednesdays as its 'Mexican day' and there are activities on the beach during the day and a great show in the evening. There are animials on property with a small petting zoo and like all over the Riviera Maya there are cenotes everywhere which you can swim in. With the small river throughout the resort, you can hire someone to take you in a small canoe. My room was near the main pool which had lots of fun activities during the day. Beach was nice and quite large. You would have no problem finding a spot, but the only negative the further in the water it is quite rocky. I had stepped on a sea urchin and my foot swelled up. Fortunately the onsite doctor was helpful and recommended that I go to the hospital. I had actually visited both private and public hospitals during my stay and found that they have high standards. I had no problem communicating with the hospitals in both Spanish and English. Apart from the hotel, Playa del Carmen is about a $15 cab away where you can go shopping, check out the beach or take the ferry to Cozumel. I do recommend visiting the Mayan ruins, like Chichen Itza, Coba and Tulum. Tulum which has one of the best beaches I've ever seen. In the end I do recommend this hotel, but it is geared more towards families and groups. Especially for kids as they have great kids programs. I really enjoyed the staff all were very helpful and communicated well. They do have internet for a small price and WiFi in select areas. I was most impressed with how they are trying to be environmentally friendly with water coolers in each rooms and they make an effort to lessen garbage."}
{"sentiment":2.5,"text":"We've stayed there for a week, nothing negative to tell about this place, everything was perfect. Clean, nice rooms, very nice pool with a pool bar. The bar tender \"Michelle\" was great, makes good drinks."}
{"sentiment":1.5,"text":"My boyfriend and I stayed at the Pearl Hotel in San Diego for 3 nights in total in January 2010. The 3rd night was spontaneous and due to the season it was not a problem to ask for a room a day before. The service was great. In the first room (standard) the faucet of the shower was dripping but they fixed it properly as soon as we told them. The rooms were clean and nicely furnished (modern style) and the beds were large and very comfortable. The hotel has a pool and a bar which is probably very nice in summer time but we didn't take advantage of them. The Pearl might not be a good place for people who are sensitive to noise. The adjacent road (Rosecrans Street) is a very frequented street and the hotel opens onto the road. So there are more quiet rooms and less quiet rooms. However we did not have a problem with the noise, nor with the bar having loud music till rather late one night. The water and the harbor are very close by car and there's a place Point Loma Cafe that can be recommended for breakfast, lunch or dinner. Overall the Pearl was a decent stay for its price, although the parking fee might be reduced by about 2$ (currently 10$ a night). Also we personally didn't like the fish in the room. A small bowl at the wall, empty except for one lonely fish. I am sure they are feed properly but lonely like that, no plants, nothing, that's not a life. Other than that believe the good reviews and stay at the Pearl :)"}
{"sentiment":1.5,"text":"The hotel was full when we were there- due to a number of conventions in the city. That said the service was excellent and nothing was too much trouble. Ric the concierge was particularly helpful booking us a Mustang convertible and sorting out all the paperwork while we carried on with our holiday. Breakfast was something else with the best French toast I've ever tasted - my wife had the lemon souffle pancakes which were equally nice. Breakfast was expensive and the empty restaurant suggested that most guests found it too expensive so the hotel might want to think about that - try it once though - we did and it was lovely although over $60 for breakfast is a bit steep. $15 a day for wi- fi - when will these hotels learn - walk down to Starbucks - it's free. Overall I would recommend this hotel but would have got an extra star if they could learn how to set a fair price for food - we would have eaten there every day if it had been priced more reasonably."}
{"sentiment":2.5,"text":"Hotel Abri (formerly the Monticello Inn) was lovely for my wife, my 3 year old, and myself. The hotel just reopened in Fall 2008, with redone lobby and rooms. Our stay--for four days--was wonderfully comfortable. It's near the end of the Powell line cable car and Union Square. The rooms are somewhat small, but well-equipped with flat screen TVs, iPod docks, and comfortable beds. The staff was enormously helpful and always attentive. An excellent choice in San Francisco."}
{"sentiment":1.5,"text":"The staff here is very friendly and goes out of their way to help you. I had a king size bed in a very tiny room - it reminded me of European hotels a bit. Not complaining, but if there was more than one person, it would have been very tight quarters. The Irish pub downstairs was great and the outdoor seating area was comfortable. It was very hot when we were there and it almost felt like they had AC flowing in the outdoor area - flashes of cold air came from somewhere and felt GREAT! The location is perfect for walking to Newbury St., Boston Commons and Copley Square. I will stay here again for sure."}
{"sentiment":2.5,"text":"Stayed at the Hotel Adriano with my husband for 3 nights. Hotel is very central and close to nearly all the major sights. Rooms very clean and modern, staff helpful and polite. Would definetly recommend this hotel to anyone looking for a special place to stay in Central Rome. Cannot wait to go back myself !"}
{"sentiment":1.5,"text":"A great hotel in Napa, near to everything. Good place to stay with family and very nice spa. Two years ago we stayed in Westin Napa (great also), but this Marriot have better cost-effective. And was free wine tasting in the end of the day."}
{"sentiment":1.5,"text":"Nice clean simple rooms, good price. We did not do the breakfast option as we thought it was a little steep. But did do some lunches and drinks throughout the week at the rooftop restraint and bar. It was very fairly priced for these options. This hotel was roomy, spacious, quiet and very, very clean. I would recommend this hotel to anyone going to Barcelona and would stay here in a heartbeat again. Roof top pool could use dome sun umbrellas, but it was a nice refreshing option to have during the afternoon. Free internet which is a must in any hotel"}
{"sentiment":-1.5,"text":"The cupboard I had was laughably called a double room. It had adouble bed in but the only way to get to the wardrobe was to walk over the bed, really. The head of the bed was against one wall and the foot of the bed against the other. Truly a shocking room the only reason i stayed was that the room had been prepaid by my company and I was in a rush to attend a function in town. The staff attitude went from offhand outright unpleasant."}
{"sentiment":2.5,"text":"Spent three days here during our spring break vacation.Great location. Very accommodating and pleasant staff across the board. Good comp breakfast every day. Small but functional fitness room. Rooms were clean and spacious enough. If I had any \"complaint\" ( and I really don't), perhaps the daily parking at $35 a bit steep. But that goes with being in the city. I'd stay here again in an instant!"}
{"sentiment":2.5,"text":"Wonderful Sunday Buffet Recently visited the Sunday Buffet at the Sheraton Moana in Honolulu. Although it is somewhat pricely - if you are only going to be in Honolulu for a short time it is worth the price . The setting is right on Waikiki Beach and the food is excellent. If you want to have a table on the veranda make sure to ask for it when making the reservation. This is definetly one of the restaurants to visit when in Honolulu."}
{"sentiment":2.5,"text":"The Albion is wonderfully clean and the rooms are all brightly decorated and modern with very clean en suite facilities. The staff are very friendly and accommodating and the locaton is ideal for getting around al areas of London. It really is excellent value for money."}
{"sentiment":1.5,"text":"The hotel is fine - typical Courtyard - Basic, Clean, Neat. My personal preference is a slightly larger room with a couch so I can relax while my wife gets ready for dinner. The larger rooms in this hotel overlook a dark alley behind other buildings. It was so dark that at first I thought they gave me a room without a window. I switched to a smaller room that overlooked 40th street on a higher floor which was much better. Restaurant in lobby got decent reviews but there are no windows which I found unappealing. Bar in restaurant dead after 9:30/10. Location is just great we walked to central park, Rock Center, St Pats, etc."}
{"sentiment":-0.5,"text":"Not a 4 star! I just came back from the Breezes last Sunday. I have to say that I have been to many all inclusives resorts in the past few years and this is one of the worst Hotel I have stayed. The food was not good, and I have been to Cuba, Mexico etc and never a complaint, but this time I even got sick. Not to mention the beach grill, the meat for the burgers would be grilled almost 1 hour in advance...not eatable!!! The staff was not that friendly, at time even rude. One night me and my son got to the Mexican restaurant at 19h25, the reservation was for 19h30, there is only a few people sitting down at the tables, and we were told to come back once it's 19h30 in a rude and abrupt way! One day I went to get information on the snorkeling trips at the diving center, the employee was more interested in checking me out than helping me...needless to say that we did not buy any trip from him!I left a $3 tip for the maid every day, not once she gave us any extra, some days she would not even put any bottles of water back in the mini bar... and the room was not that clean, hair on the floor and in the bath tub...I only ask for a minimum! A little trick, if you go to this Hotel, bring a bottle of Febreze...it helps a little and remove a little bit of the musty smell.The beach is beautiful and the entertainment staff was ok....All in all, I would not recommand this Hotel only because I have been to other 4 stars Hotels, and they were much much nicer! It looks good on the pictures...but that's about it!Montreal,Canada"}
{"sentiment":-1.5,"text":"This hotel has one of the worst hotel management of any property I have ever stayed at. They cancelled our reservation and did a bait and switch on us TWO HOURS BEFORE WE WERE TO CHECK IN. If you read the other reviews below, you'll see that this particular hotel has done this to other patrons as well. SHAME ON THEM! Unbeknownst to us, we had a reservation at this hotel during Mobile Telecom Week in Barcelona. All of the hotels in the city were fully committed, however since we booked far in advance, we received a discounted rate for our room. We were staying at another hotel in Barcelona prior to checking to this hotel. My husband called the Granados prior to check in to inquire whether we could request early check-in because I was pregnant and feeling very ill that day. The front desk said they were working on check-outs and would call us if they could accommodate us earlier. Thirty minutes later, just as we were walking over to the Granados from our prior hotel, the front desk called us and told us that they are transferring us to a \"sister\" hotel. That's it! They did not ask us if it was okay with us, offered any explanation, or gave us any alternatives. When we asked why, and they gave us some nebulous answer that there was some \"technical difficulties\" with one of their floors and so they have a shortage of rooms. When pressed about what these technical difficulties were and how many rooms were lost, they declined to answer. We told them that we didn't believe them because they would have told us about such a catastropic technical difficulty which took away several of their rooms when we called 30 minutes earlier. They had nothing to say to that either. We were so mad, especially upon checking into their sister \"five star\" hotel. It was old and dated, among many other problems. Definitely NOT even three stars! We were promptly given two twin beds, even though we requested a king/queen. We called the Granados back and demanded to speak to the manager. This is the worst part of all: THE HOTEL MANAGER OF THE GRANADOS NEVER TO THIS DAY EVEN GAVE US THE COURTESY OF CALLING US BACK TO HEAR OUR GRIEVANCES. An hour or two later, they merely had room service send up a bottle of cava to \"make up\" for our troubles. At this point, I was so sick that I could only lie in bed. So, my husband decided for my sake to just accept the circumstances. The next day, the sister hotel offered to \"upgrade\" us to a junior suite, but, believe me, it was not much of an upgrade. An even more outdated room with more square footage. Again, we never ever heard from the management at Granados. I THINK THE GRANADOS 83 IS A DESPICABLE PLACE AND I WOULD NEVER GIVE MY RECOMMENDATION FOR ANYONE TO STAY HERE. It's a shame because we otherwise had a fabulous \"baby-moon\" in Barcelona. It's a vibrant and beautiful city and the people there are so nice."}
{"sentiment":2.5,"text":"I would stay here again. You feel like you have your own apartment in the city. Location: This is a great location for sightseeing in Toronto -- very centrally located. It was a bit further to the Convention Center than I liked (a 15 minute walk at a very brisk pace). Pros: The rooms were huge -- with a separate large bedroom and living area (each with its own TV). The bed was firm and comfortable. The kitchenette with complimentary tea, hot cocoa, coffee, cookies, microwave popcorn and real cups/utensils was a nice touch. There are two robes for your use as well. In business center, you can print things for free (off of a USB, but you pay for the internet). The staff were courteous, friendly, and helpful. Free continental breakfast was nice. The food available was just average -- but they did have good variety (various juices, coffee, yogurt, cereal, dried fruit, bagels, bread, pasteries). It was definitely enough to start your day. And even if you showed up 15 minutes before the breakfast ended, they still had a full selection (it was constantly replenished). I really liked the complimentary bottle of water they offered every night along with a card describing the weather conditions for the next day. Cons (all minor): The towels were not fluffy -- they were a bit on the rough side. Unlike other hotels, they don't provide complimentary shaving cream, razors, or toothbrushes through the front desk -- but that is available for purchase as part of the minibar selection. The internet service costs $9.95 a day (whereas I'm used to hotels like this offering that free). The elevators were very slow and I sometimes waited close to 10 minutes. I was on the 5th floor and did hear some street noise (nothing out of the ordinary though). There wasn't much of a view from the window. I found the thermostat difficult to adjust. All in all, though -- I'd recommend this place for anyone who wants a good location in downtown Toronto and wants some of the comforts of home."}
{"sentiment":2.5,"text":"10 Great Days at Majestic My wife and I stayed at the Majestic from Feb 27-Mar 7th.All I can really say is don't believe everything you read.When you arrive ask to see Victor Pollantis he is the front desk manager he speaks excellent english.Victor is the man and he will take care of you.We have been to DR 3 times now and this resort is the nicest family resort we have been too..All the resorts have the same problem with english speaking employees but hey you are in the DR the speak spanish everyone is very polite and they will make an effort there are people from all over the world at this resort.If you can't find something good to eat here then there is something wrong with you.There is 1200plus people and the are trying to make everyone happy.If you want a good burger and fries stay home.We ate at every place except the Japanese all the food was great and we never got sick.I had heartburn one day but I stopped drinking so much coffee,and problem solved.This resort is every good review you have read,plus it has one more exceptional person.Down at the steakhouse bar there is a bartender named Amuary he topped off our great stay and speaks excellent english.Stop in and see him make sure you tell him that Eric and Veronica say hello.Enjoy your stay and don't forget to tip the help they work there butt off for you."}
{"sentiment":1.5,"text":"Las Vegas is a gamble in many, many ways and your hotel stay is one of them. Extravagant hotels can have an indifference when it comes to your room, cleanliness and service. Casino properties may be convenient but the noise and stress can become a pain. Also, there's limited \"real world\" shopping along the strip. The Doubletree near the airport is one of those beacons away from the cacophony of the strip. Yes, it's an older property and clearly not perfect. The tradeoff is that it's a non-gaming property not that far from the strip if you have a car and far enough away if you want nothing to do with what happens on the strip. Checking in was painless, friendly and nonharried. The room was basically clean with a laptop safe. The warm cookies at the front desk was a welcome touch. I rated this hotel a bit higher than deserved -- there isn't a \"good\" between \"average\" and \"very good\" -- but it's not an issue. There is a \"real world\" Las Vegas most tourists never see and this hotel is near ordianary shopping and dining like we'd have back home. Unfortunately, my meal at the nearby Applebee's wasn't very good. When I was asked for feedback by the manager I mentioned this and he actually seemed genuinely concerned. As a business traveler, I found this to be true in much of Las Vegas away from the flash and trash -- warm, friendly, helpful people who really seem to like meeting and helping people who aren't there to get drunk and wild and tear up the place. Seriously. There's no denying that this hotel has some years under its belt and I was worried a bit when I won it on Priceline but the location, good service and attempt to provde a clean room and good working evironment for business travelers (and even for those tourists who'd like to have a respite from the craziness) makes up for it. There's a fairly new Hampton Inn near the airport for those who want a more modern place. I was here for a day and would have no problem coming back. Not sure about a long stay but for me Las Vegas is a base camp."}
{"sentiment":0.5,"text":"We recently stayed at the Jockey Club in Las Vegas from September 17th thru September 23rd. We obtained the reservations from our travel club Global Discovery Vacations. When we arrived, I was clearly distressed at the site of the place. It is a little hotel surrounded by the Belagio and Cosmopolitan. The first floor lobby and \"concierge\" service had a terrible smell that caused you to gag. We had explained that we had stayed at a hotel on Fremont Street the previous night and needed to check in as soon as possible. They didn't have our rooms ready, so they stored our luggage and told us we could check in at the normal time of 4:00pm. We called several times between 4:00pm and 5:30pm when both of our rooms were finally ready and they kept telling us only one room was ready. The rooms were okay. They seemed clean enough and the housekeeping staff was very friendly. The ceilings in the entire place are very low, maybe 7 or 8 feet max and it made it seem cramped and congestive. The elevator from the lobby had a cheap dirty curtain around the interior with a gaping hole in the corner. We had to take that to the second floor and walk down a long hallway, down stairs and take another elevator to our room on the 9th floor. On the first night, our room key wouldn't work when we went back to our room. We called the front desk from our daughter and son-in-law's room and were told we had to speak to security. They refused to let us back into our room without our seeing our ID. I explained that our ID's were in the room and I would be happy to show them if they could let me in. After arguing with them for better than 20 minutes and going down to the office, we were finally let in an issued a key that worked. The guy working the \"concierge\" desk was dirty, smelled and was pretty rude. He was offering free tickets to nothing of any value. The pool doesn't get any sun and is covered with some kind of net with a bunch of light bulbs attached to it. It was fine at night, but if you're looking to get a tan go somewhere else. We were told we could use the pool on the 14th floor of the Cosmopolitan, but when we went up there, it was closed for the season and the security guard made us leave. The day we left we went to the front desk and asked if they could call us a cab. We were told we had to ask the valet. He said it would be a long wait if he called and told us we could get a cab faster if we went to the Cosmopolitan. I told him I wasn't dragging five pieces of luggage over there. My husband ended up running up there and came back with a cab in less than 5 minutes. If you don't mind staying in a sub standard hotel, the rooms aren't bad. However, when people asked us where we were staying, it was embarrassing to tell them. We would never go back."}
{"sentiment":2.5,"text":"The hotel is located in a wonderful position, very close to the many historical and religious sites of the city center. The rooms are clean, nicely furnished, very warm in the winter and they are cleaned every single day. The brakfast is exceptional: fresh orange juice, Turkish tea, local jams and honeys, dried and fresh fruits, cheeses and hams..everything very tasty! The personnel is extremely nice and ready to give you any information you might need during your staying. Friendly and cozy place!!! To try again!"}
{"sentiment":0.5,"text":"Bought a living social deal and took my mom for a 2 day trip during the week. The staff was very, very wonderful and gave all kinda of advice in where to eat and what to do on division. The street is super busy, lots of sirens, people and cars but I felt perfectly safe walking down the street to find some dinner. The hotel is about 3 doors down from the spa, and all rooms are on the 3rd or 4th floor and no elevator or help with bags...so pack light. A code has to be entered to get into the hallway, and room key to the room. We felt pretty safe but there is only a chain lock besides the door on lock. The room was so beautiful! Bed was so big and comfy my mom and I accidentally took a short nap before dinner. The bathroom was beautiful as well with a steam shower. Cabs to downtown north Michigan ave. were about $12 to $15 each way. Oh...there isn't a TV or phone in the room but they do have complimentary Internet. We brought books and listened to the calming CD. John (the owner) and the staff are the best. Please keep this place running and stay here."}
{"sentiment":1.5,"text":"We always stay at the Venetian when passing through Las Vegas. The rooms are large and comfortable, and the mix of restaurants just can't be beat. This trip, we ate at Postrio and Pinot Brasserie, and both were excellent. Usually we take advantage of the large variety of Italian offerings in the hotel. We ran out of time this go round for all but Tintoretto's, which has wonderful Italian cookies (among other carry-out items). The new Canyon Ranch Spa (relocated, expanded and spiffed up with the addition of Palazzo) has wonderful amenties and terrific staff. Overall--this is a full service hotel--one does not even need to go outside to be wined, dined and indulged in really excellent fashion."}
{"sentiment":1.5,"text":"Great family getaway at Ocean Blue! Our trip to the Ocean Blue was wonderful. The beach was absolutely stunning. You could walk for miles. The pools were just perfect. Lots of places to sit and enjoy wherever you wanted to be. Our son is in a wheelchair and he was able to get around quite independantly, but to remind people that their built to code for ramping is not quite the same as Canada or the USA. Ramps were pretty steep, he couldn't do them himself. We got him where he needed to go. The rooms were very accessible for him and the bathrooms were very spacious. The staff provided us with a shower chair as well. The buffets were great, so was Route 66. We did try the Dominican and it was OK. I preferred the buffets, and I could just try a little of everything. We stayed in Villa 8. #8103 and 8120. #8103 was very musty smelling. We had no choice, we needed the lower level. I think we just got use to it as the week went on. It is just the right size for a resort. The Sands is on one side Villas 6-10 and the Blue on the other side Villas 1-5. You could walk everywhere within a short time. I have been to a few resorts where you have to catch a 5 minute ride by the trolley train to get to your villa. This was just perfect. There were a few more people in wheelchairs there as well, and I think they managed fine. We flew with Airtransat Vacations on a Westjet flight out of TO. Great airline, and flight attendants. We were delayed 4 1/2 hours due to the ice storm. But we were happy we made it! We stayed from March 2-9th. We took a cab from the airport and it was about a 40 minutes ride (quite bumpy but they are building a new larger road). The cost of the cab was $33 USD both ways. It was worth it to us because of the wheelchair! It was a mini van.Raphael was an awesome staff member. He always took care of us at the beach buffet and also Route 66. Language barrier was a little tough, but we learned a little Spanish and the staff learned a little English, so it worked both ways. We were just patient and appreciated their beautiful country. Luis was the bartender at the pool bar for a couple of days and now he is happily living in Ottawa!.....and married!........I hope he has a winter coat! As for cleaning staff they were all very friendly and we left them little gifts, and some money. Our fridge was always stocked. Towels were a little scarce, but we managed. We didn't do alot of night life. We were too exhausted from enjoying the outdoors all day. It did rain at night, but in the morning the clouds headed back out to sea and left us with gorgeous days. We wondered why there were umbrellas in the rooms! We hope to go back next year. We were very comfortable there. I would recommend, bringing lots of sunscreen (prices are high there) and extra immodium! Some people need it and some don't! I would also take large plastic ziploc bags to keep your clothing in. I don't think anyone can avoid the mustiness in some of the rooms, so it is a way to keep your clothes nice and dry. Even with the air conditioning on everything felt damp. I think I would even bring a small kettle so I know my water is truly boiled for a hot cup of tea! The coffee was excellent! We didn't go on any excursions, but maybe next time we will. I did try the casino, no luck. No different than home. It is truly entertainment unless you have a lucky horseshoe inserted somewhere and you are having a very lucky day! :-) If anyone has any questions regarding accessibility please feel free to email me at shirls58@hotmail.com.Thanks Again Ocean Blue! We'll be back!House-Robb Family St. George ON Canada"}
{"sentiment":1.5,"text":"caught train to sydney, walked out of station[at 930pm] with 2 kids[8 and 15] and quickly found the hotel[in a lively, but a little rough part of town] the room was pretty small and was advertised as 2 doubles, but beds seemed more like king singlescaugh this the only complaint though breakfasts were tasty and great value-prepaid 18 dollars a meal for all 3 of us[kids less than 16 free] indoor , near roof top pool, also a success best of all was location-proximity to public transport of all types-train[and ferries], light rail[and monorail], buses if in sydney with family on sunday, take advantage of amazing family fun pass-$2.50 per person for unlimited train, ferry, bus and light rail [not monorail, but not a great loss anyway as advertising obscures views from many carriages]"}
{"sentiment":2.5,"text":"This hotel was the perfect start to our US trip. The staff were polite and friendly!!! Incredibly helpful. The room was immaculately clean and beautiful decor and setup. For us it was a perfect location. Loved the store Ralph's for food!"}
{"sentiment":0.5,"text":"Functionality ok for a business traveler, no in room wireless, desk has no work chair, rooms are overly decorated which distracts from doing work, room faced a blind wall. The good thing is that they had a free warm breakfast on the 11th floor"}
{"sentiment":1.5,"text":"perfect location I booked this hotel directly through their website (both english and japanese, unusual for japanese hotel). You can see the rate per day at both this hotel (annex) and the main Ginza Capital Hotel.The room at the annex is slightly larger than the main. Do not expect a western type of room in term of space. In Japan business hotels (like the Ginza Capital Annex) have standard rooms, with prefabricated bathrooms and very little space. However the ambience is comfortable if you manage to accept that in Japan there is little space. The rooms are clean and the price / quality ration is very good, mainly for the location.In fact, I would choose again this hotel for his location. Unless you want to explore West Tokyo and look for accomodation near Shinjuku or Shibuya, this is one of the best locations you can have in central Tokyo. You are within walking distance from Ginza (10 min walk to the west). You are 5/10 min from Tsukiji fish market. The area is full of sushi and fish restaurants. And, most importantly, you have two lines of underground. Just in front of the hotel you have the Tokyo Metro Yurakucho line, connecting easily to other lines. And 2 min walking left, the Tokyo Metro Hibiya line. 10 min and you have the Oedo line. You connect easily with the JR lines (Yamanote) changing from the Yurakucho. I have found that when staying at this hotel I used a lot Tokyo metro lines and went everywhere with maximum one interchange."}
{"sentiment":1.5,"text":"Having been to Paris on a number of occasions, we found the Eiffel 7 a great hotel, located in a good area for bars, restaurants and of course the Eiffel Tower only 7 minutes away. A word of warning look out for pickpockets and expensive beer in the capitals cafes and bars."}
{"sentiment":2.5,"text":"We usually stay at large chain hotels. This is a well run hotel with outstanding views, right on the beach with a good ammenties right in the town of Lahaina for a great price. The hotel manager and staff were helpful with suggestions of the area and extremely friendly. They have a great concierge as well. The rooms are really clean with full kitchens! We will come back to Lahaina Shores."}
{"sentiment":2.5,"text":"To preface this, I generally do not write reviews for places where I stay on trips-- good or bad. King's Court is an exception in its exceptional service. Not only were the family staff very friendly, but helpful beyond belief to my family and me. The husband of hotel manager not only offered to (and did) drive us to one of our destinations, but even offered to pick us up, and got us free tickets to the Memphis Redbirds Game. The staff were not some of the nicest people, but THE nicest people, I have met in my stays. That said the rooms were kept well, though fresh towels were not always furnished in the morning (we had to remind the houskeeping staff), and the wi-fi was frequently slow or unavailable. You get a fair amount of space for the price, and the room (ours had two double beds), though modest, is well furnished. We chose King's Court Motel (to be Vista Inn in the future) so that we could be close to downtown and save our money for traveling. Although our trip in all was not particularly memorable (we did not plan it out well, and there were other external issues having nothing to do with the motel), our experience at King's Court was one we will remember for a long time, and if we have the opportunity to stay in Memphis in the future, we would gladly stay at King's Court again."}
{"sentiment":1.5,"text":"As a travel professional I'm in Seattle regularly as well as spending around 100 nights per year in hotels. The Good Stuff: Hotwire deals for well under $100. Front desk personnel were friendly and professional; very knowledgeable about the property and city. Food was reasonably priced (for a hotel) and tasty. My king room was large and partially renovated; with fridge, robes and was clean/smelled nice. Bed, linens and pillows were excellent. Areas that fell short: Bathroom is old (just like the building); partially renovated but not to today's standards. Desk and floor lamp were ugly and beaten up; like something from an old Holiday Inn. Public areas; especially the lobby are not inviting, old and dingy. Vales/Doorman never offered to help me with my 3 bags or even open a door?"}
{"sentiment":0.5,"text":"I stayed here for 2 nights over a weekend to explore Barcelona, before moving elsewhere for a business trip. The hotel is perfectly situated, in the heart of La Ramblas which is the main street to explore shops, restaurants and market stalls. The staff were very helpful at all times, I could not fault them. I had a single room which was very small. Having found the hotel on TripAdvisor (and being impressed by the great ratings), I was prepared for a small room but it was somehow even a little smaller than I had expected. I would describe the size as the kind of space you'd imagine for a budget accommodation. Of course I didn't book the hotel to get a large room, so it was not of utmost importance, but there was not much room to move around. Despite being small, the room was very clean and tidy. Basic but modern, it had a nice bathroom and shower, and a mini bar. The bed was comfortable however my main gripe was that the hotel was extremely noisy. I was woken up several times each night by people walking along outside my room (not even talking particularly loudly). This was a real shame as it disturbed my sleep and I would have expected better sound proofing. Overall, I think this is a great place to stay if you're looking for somewhere moderately priced, in a great central location (very near Placa De Catalunya) and you are not worried about a bit of noise or having a large room."}
{"sentiment":1.5,"text":"Gerne wieder showReview(14727132, 'full');"}
{"sentiment":1.5,"text":"This hotel has a great location. Two blocks from South Station/Amtrak and the Children's Museum. A short walk to the Aquarium and Quincy Market. Take the train to Boston. You will not need a car."}
{"sentiment":1.5,"text":"The hotel staff was extremely helpful. Nothing was a problem, and their restaurant recommendations were outstanding! Rooms are clean and comfortabe and include tea maker and mini bar. Baths were spotless. Location was very convenient to the metro. We will stay here the next time we are in Paris."}
{"sentiment":2.5,"text":"Great Location - good price My spouse and two teenagers stayed here for four nights. I read some of the reviews, both good and bad and decided to take a chance anyway. I was not disappointed. I found the staff quite friendly, our room was awesome! It was a corner deluxe location and it was great....lots of room, an oversized bathroom and not one but two balconies to look out from. The hotel is located in the heart of everything on Waikiki Beach so shopping and dinning were very easy to do on foot. I will definitely stay here again."}
{"sentiment":2.5,"text":"As part of a trip with Arizona River Runners, I took my 8 y/o grand daughter to Las Vegas in May. On the advice of ARR, we booked and stayed at Desert Rose Resort. As advertised, the location was very close to the air port, nice since we arrived late (coming from New Brunswick, Canada). In addition the check in was quite efficient. Our room included a king sized bed and furnished kitchen. We did not have occasion to use the kitchen, but it was \"ready to go\" for anyone staying several days. It was clean, very comfortable, and a wonderful experience for her first trip away from family. An the continental breakfast was more than adequate to launch us on our rafting adventure. She is already asking about returning next year! Who knows?"}
{"sentiment":1.5,"text":"They did not have any garden rooms available, but my sister and I were given a first floor (one level above street) street-facing room. We did not have an issue with street noise beyond normal city sounds. There were one men's and one women's toilet for sharing by about three rooms - I never saw anyone else coming or going from those closest to our room, and they were always clean. The room was a bit more spacious than I expected, with a lovely little coffee/tea service station. The staff was extremely accommodating (they even found us a complimentary mending kit at a sister hotel and brought it over!) and there were no hidden charges upon check out. Internet was expensive (and not wifi), so we went without that. Though the weather in London was pretty perfect (just around 70F most days, I think), the room did get very warm the first day/night. THEN we figured out how to open the huge windows, and did so each time we returned to the room, and the temperature was fine for the rest of the trip. Overall, the Lancaster was a great deal in a great location, and I would stay there again. Really perfect location, two blocks over from busy Bloomsbury St, and an easy walk into the heart of the West End."}
{"sentiment":2.5,"text":"I stayed with my sister at the Basileus Hotel for a week (business+vacation). The staff was all exceptionally friendly and ready to recommend various sights, restaurants and where to go for an authentic turkish experience. On my many trips, this is probably the hotel with the warmest welcome that I have experienced! We arrived well after midnight and were sent straight to the room with check-in formalities postponed until the following morning. There is no elevator but our luggage was brought up to the room for us and down again for our departure. The hotel is an extremely good value for the price and the staff even encouraged us to change our booking after arrival when they found out that we would only be two in a triple room due to a fellow traveller having to drop out unexpectedly. We still had the same room but at a slightly lower price. I found this an exceptional guesture as hotels generally want to earn as much as possible. The room was big enough, clean and newly done up. The bathroom had a jacuzzi bathtub with a shower, the temperature of the water was a bit tricky to control but that was not a major issue. AC was very poweful. With the windows closed there is very little street noise, although the street has a busy traffic during the day and there are three mosques nearby that regularly call for prayer. The beds are very firm, which suited my sister but I personally prefer a not so firm mattress. Breakfast buffet had plenty of choices with both a turkish and an international twist. Every morning we were offered freshly made omelets. We enjoyed the local choices for bread, cheese, olives, tomatoes, fresh and dried fruit, nuts and different types of fruit juices. There is no restaurant at the Basileus Hotel but the Tarihi Cesme restaurant across the street is a great choice for a friendly local restaurant with good food and reasonable prices. The lobby has a computer with internet for guests to use and there is plenty of magazines to check out and tourist information brochures. WIFI in our room was very weak so we used the lobby computer instead. The hotel has a good location for the major sights in the old part of Istanbul. We experienced first hand the terrible traffic in Istanbul when going to the Hilton in Nisantasi quarter for work related events. I would recommend to anyone that mainly will be focusing on the old part of town to stay in a hotel there, as travelling relatively short distances by car in Istanbul can take a very long time, especially during rush hour. We asked the hotel to arrange transfer between Ataturk airport and the Basileus, mainly because of our late arrival. I would recommend this option. In Istanbul there can be streets with the same or similar name in more that one part of town, so keeping the street address and phone number of the hotel with you is essential. The taxi driver will then be able to phone the hotel asking for directions if he's unsure of the location. One final tip would be to print out a Google map of the areas that you will be spending time in as hotel maps aren't detailed enough. This will save you a lot of time trying to find your way through the small streets in the older parts of Istanbul. But when you get lost, we found out that local people are always willing to help you out :)"}
{"sentiment":0.5,"text":"I visited this hotel in late February and have been trying to wrap my arms around this review. Here's the good: The staff is extremely helpful and friendly. The location is great if you want to be near Epcot and the Swan and Dolphin Resort. Here's the bad: Hotel needs to be updated, internet service in the rooms is TERRIBLE, you have to used the internet in the lobby or outside in the rocking chairs, cost of food is through the roof and not a good choice of restaurants (there are restaurants, but they have specific schedules for service). So with that being said, if you don't plan to stay in the room much or use the internet, then everything should be just great!!!"}
{"sentiment":2.5,"text":"I stay in Chicago about twice a month but have been less than thrilled with the hotels. I finally found my Go To spot in the Dana Hotel. The hotel is just far enough outside of the Loop, so you avoid some of the hustle and bustle. Upon arrival, the staff was courteous and helpful, making check in a breeze. As it was a business trip, I didn't have time to use the spa or restaurant. However, the rooftop bar has a great vibe, fast service and great views - in the bar and of the city..... The room was very clean and spacious, with a very large shower, floor to ceiling windows, and Ipod dock. The in-room bar prices were shockingly reasonable, with a nice selection of wine, beer, and some specialty items. I was supposed to have a King bed, but it seemed more like a queen, as my feet were hanging off the edge. That aside, the bed was extremely comfortable with high thread count sheets. This hotel is hands down one of the best in Chicago and it's the complete package. Nice rooms at reasonable prices, great social scene, and quality service."}
{"sentiment":-0.5,"text":"I travel many times each month on business and the accomodations here were NOT 4 star anything. Very dirty room (our feet were black within minutes of taking our shoes off), fridge didn't work (drinks stayed warm the whole time) the tub didn't drain (after 5 minute shower you were standing in 4 inches of water) and we found a couple of bugs. :( Very disappointed with the room. The water park was good. The onsite restaurants were TERRIBLE. Never would recommend this place!"}
{"sentiment":1.5,"text":"I was a bit nervous at staying at the hotel after reading several reviews but did ask for a refurbished room and ended up being upgrade to a suite. The room was excellent and no complaints. Service as fine. The breakfast I would suggest if you wake up early to go early, I did this the first day as I was adjusting to the time difference from the UK and there was plenty of space, even tried the peanut porridge which surprisingly was delicious. However, if you arrive after 8am prepare to be busy. One tip is to just go outside to the enclosed fish pond area and have it there. The shuttle I used only once as I was attending a workshop at a nearby university and it takes you directly to a street close by Orchard Road. It would have been nice if they had a few more seats in the reception and the bars at night do Karoke and another one does Chinese singing which was different. All in all the hotel was fine if a little bit off the beaten track but since Singapore is not that big its not that much of a barrier especially as taxis are reasonably priced."}
{"sentiment":1.5,"text":"The Stratosphere is at the far north end of the strip about 15 minute walk from the Riveria and Circus Circus hotels, beyond that it is another 40 minutes walk to the centre of the strip. So as you can see if you are planing to walk everywhere the the Stratosphere is not ideal. The good thing is that the Deuce bus stop was right outside the hotel and the buses were extremely frequent running all day and all night. The cost of a 3 day bus ticket was around $20 per person which I thought was good value as we were constantly getting off and on the bus. The immediate area around the hotel is not as nice as the rest of the strip but don't be too put off by what some reviewers are saying about the area it is safe enough. It seems that Vegas is going through a bad time with some of the original hotels going out of business, the Sahara which is nearest hotel to the Strat is closed and their appears to be signs that the Riveria might be next. The hotel it self was great, we were staying in one of the select rooms which apparently were recently renovated compared to the rooms in the other parts of the hotel. There were plenty of places to eat within the hotel but the main restaurant that stood out was the top of the world restaurant which was right at the top of the hotel viewing tower. The casino itself was as impressive as the others we went to as it is not as big and did not have a great selection of tables and video gambling machines. Personally I thought the casinos at the Pallazo, Venetian and Baily's were great (probable because I won money in them)! The pool at the hotel was very busy and lively, the problem is there are only around 5 sun umbrellas so if you arrived late to the pool your more than likely to be staying in the sun all day which is not good when you there in the summer. I would just like to say that the bar at the pool was great, they served amazing cocktails and food was great. The main feature of the hotel is the massive 300ft tower, one word \"wow its big\"! As guests you can travel to the top for free, we went at night and the view of Vegas and the bright lights was amazing. What else can I say about the holiday apart from excellent, I will definitely visit Vegas again but maybe next time I will pay a little more and upgrade the hotel to one that is more central."}
{"sentiment":-0.5,"text":"Very Average - Nothing Special I was very excited to stay at the 'new Westin' in Times Square. Many positive reviews led me to believe that I would be in for a special treat. If you have read similar reviews, you will be disappointed.For a new hotel, the room I had was amazingly small - even by NYC standards. I am a Platinum member of the Starwood Preferred Guest program - so much for upgrades, even though the hotel still had higher level rooms available.My room had tears in the wallpaper and the stainless steel sink was terribly scratched. As is noted in other reviews, the neighborhood is sketchy if you turn left out of the hotel entrance. Also, be prepared to hear other doors slam on your floor througout the night.There are many more memorable properties in Manhattan for this price range.I will say that the staff is quite friendly and responsive.Unfortunately, much to my disappointment, this hotel is nothing special."}
{"sentiment":1.5,"text":"Go and make your own decision My husband and I returned from Ocean Bavaro on Friday (7th May).We had read the reviews and had already formed opinions before we went. Don't pay too much attention to them, everyone has different perceptions of everything however I would like to say a couple of things:We personally thought that the Spanish restaurant was the best restaurant actually on the resort (personal opinion).If you like Seafood then you simply must go to Captain Cooks (it's off the resort but just a short walk down the beach). Choose the all inclusive platter for $40. It is unbelieveable and all of your drinks are included!If you are coming from the UK please note that this resort is not really targetted at us and as such (as several of the staff admitted to us at the end of our stay) we are not their favourite people however if you make a bit of effort with them it goes a long way.Finally I would like to state that the rooms with the spa / jacuzzi are the exception rather than the norm. Most of the rooms are pretty average but clean and comforatable.We met some fantastic people on this holiday and had a great time (the animation team and the entertainment are excellent).We would definately go there again."}
{"sentiment":-2.5,"text":"1/2... showReview(21803060, 'full');"}
{"sentiment":1.5,"text":"My mum and I stayed at this hotel for 2 weeks end of February. The location is great but I was disappointed to see two single beds instead of the usual two double beds that we get in other hotels. Maybe it's a Hong Kong thing. The room is small but we had the harbour view room (which we paid extra). The bathroom is excellent with two double glass sinks, a separate shower and bath. We enjoyed the view of the harbour with its nightly light show during our stay there. The swimming pool wasn't as big as I hoped, small in comparision to other places I've stayed. They have three spa baths on their rooftop. However, I must say the location is the best, next to the MRT station (via KCR train entrance). I get my digital photos developed across the road at this photo store (near the 7 Eleven store) after my daily travels. Also the currency exchange booth (between 7 Eleven and Photo place) offered the best currency exchange rate in the area. You can get your money exchanged at the hotel, the rates aren't that bad either in comparision to some of the places around Nathan Road. The breakfast buffet bar was superb!! The staff there was fantastic, they saw me so often they would wave at me whenever I enter the restaurant and knew what I wanted to eat. They were excellent when my mother got sick, they made an appointmet for me with a doctor across the road. Very handy."}
{"sentiment":2.5,"text":"The restaurants, pool bar are top notch. The infinity pool over looking the ocean is absolutely breathtaking!"}
{"sentiment":1.5,"text":"The rooms were nice and had the \"european\" feel to them. Not large, but had everything you could need, and was clean. The elevator was a little small for two people and our luggage, but that was not a problem once it was in the room. Staff was cordial, but not overly nice. Great location, just a few hundred feet from the Arc, and the metro stop is right around the corner. The one negative, and it is a small one, is that the breakfast buffet is not worth the high price. With local places right around the corner (and a McDonalds at the end of the road), it isnt necessary. Overall, for the price, I would recommend and stay again. It didn't wow me or go above and beyond, but the room was clean and nice for the price."}
{"sentiment":1.5,"text":"We booked this hotel on the net and after we did so we read a few very disturbing reports. We got worried. Why we did we have no idea. This hotel although with a few people actualy living in the hotel full time and dominating the lifts, we had a very pleasant stay. we would recomend it to anyone. Staff very good. Travel desk couldn't do enough for us. The bagage men very friendly indeed. Again couldn't do enough for us. Bedroom and bathroom very clean indeed, the only thing that could have been done to improve it was that the carpet could do with a clean. Very good value for money very glad we stayed there. Why someone would book a five star hotelat the prices they charge we have no idea The Johnsons from New Zealand."}
{"sentiment":2.5,"text":"On a college visit to the Bay Area we stayed at the Chancellor for an evening after reading the reviews on TripAdvisor. The reviews had been overwhelmingly favorable, and we agree. The desk staff was extremely helpful and friendly, while the room was pleasant and cozy (small), which was absolutely fine, as our primary criteria for selecting the Chancellor were price and location, and on those counts we could not be more pleased. The pluses have been noted, while a minus would be the rather thin walls, so hope for quiet neighbors. Great restaurant (Sears) next door."}
{"sentiment":2.5,"text":"Happened upon it when we needed an extra night in Orlando. Amazing find. Better bed and bathroom than the 2 more expensive resorts we later stayed at, better pool too. Very clean, high end rooms. Great choice if you want a deluxe room at a moderate price. Golf course, river and walkway behind the pool."}
{"sentiment":2.5,"text":"We stayed at the Metropole in May of this year- after a lot of research- to celebrate my husband's birthday. Firstly, yes, Venice is as wonderful as everyone says it is, despite the crowds and the expense. Just to stand on the Rialto bridge and view the Grand Canal took my breath away. So if you get a chance to visit - take it. The Metropole is well located and quite ordinary looking from the outside. However inside it is a lot more pleasing. We found the communal areas of the hotel to be fantastic - very atmospheric and interesting. Outside is a beautiful garden in which you can chill out and relax -read a book or order coffee or cocktails. The bar staff were extremely friendly and professional - I found the reception staff a little more aloof but pleasant and very efficient non the less. At no time during our three night stay were we invited to visit the glass factories of Murano - it was never ever mentioned. Our bedroom was a junior suite and I've got to say I wasn't that keen on the decor - it was immaculately clean and towels etc. were changed twice a day - but for me it needed a spot of upgrading even taking into account its historical/antique leanings . I do accept however that this comes down to personal taste. It certainly didn't spoil my stay. Breakfasts were fabulous if , like me, you're not too bothered about anything hot. This was available, yes, but at an additional cost. The selection of fresh fruits, cereals, breads, meats and cheeses was more than adequate at that time of the morning and the breakfast staff very accommodating. St. Mark's is a five to ten minute walk away and the water buses a couple of hundred metres. Would I visit again - yes - but maybe not in a junior suite this time. The hotel as a whole however was quite impressive and certainly worthy of serious consideration."}
{"sentiment":1.5,"text":"This hotel was excellent and would certainly stay again if visiting san Francisco!"}
{"sentiment":2.5,"text":"Four of us girlfriends stayed here for a few days before a cruise. We paired up and shared a double. This is one of the BEST little hotels I have stayed in. Rome is known for tiny rooms...These were wonderful! LOCATION LOCATION!!! There was even a small balcony that over looked the cute little street below, just around the corner and there was the fountain! We visited it at 6:00 in the morning just to get there before the crowds and it was so peaceful( could have gone in pjs it's that close!)! They were just turning the water on...saw a fashion model during a photo shoot..The employees at the hotel were very friendly and helpful. Would book this hotel again in a heart beat!"}
{"sentiment":2.5,"text":"My husband and I loved the Hotel Brouwer. The people that run it were very nice, the room was clean and quaint and the bathroom was huge and spotless. I enjoyed the breakfast - a croissant, whole wheat bun and another kind of bun, fresh oj and coffee and a boiled egg. The hotel was really convenient for us because it is close to the Central Station. You can pretty much walk anywhere in Amsterdam anyway which was great. Or rent a bike or jump on one of the canal tour boats. We really loved Amsterdam, the canals, the people, everything. Anne Frank house, Van Gogh museum, canal tour. Try Walk to Wok, an asian takeout (there's 3 or 4 of them, can't miss it). Also, we found it's good to pack as light as possible when visiting Europe. Some places have narrow winding staircases and no elevators. Hotel Brouwer's staircase didn't bother us like it did some reviewers, there's only 3 levels anyway and they have a small elevator which was great for our luggage. If we go back to Amsterdam, we'll stay there again."}
{"sentiment":1.5,"text":"I had a tough time deciding where to stay in Chicago after going through all the numerous reviews here and looking at websites. This Hyatt was not in my top choices. Then I found a special deal for concierge floor. For 200.00 a night I got a 35th floor beautiful beautiful king bed room with a gorgeous gorgeous view of Lake Michigan. The room was beautifully decorated and had upscale furnishings. I had all day access to the lounge plus a great free full buffet breakfast down in the lobby daily. This is the ONLY way to stay here. Your calls are answered immediately and everything is done to accomodate you. Plus you have free internet in the lounge. Other than that - the lobby is like Grand Central Station - the check in desks are swamped with lines and lines of people. The people responsible for our luggage lost track of where it was and out of frustration I went down and brought it up myself after an hour. The front of the hotel was as crowded as the lobby, with very ill mannered, loud and boisterous people. When we first pulled up we wanted to turn around and go elsewhere. It does cost 48.00 a day to park with in and out access. Quite a lot - even for Chicago. But on the 35th floor - it was peaceful, quiet, pretty and clean - we felt like we were in a completely different hotel. I would NEVER EVER stay in this hotel unless I was able to book a deal like this again."}
{"sentiment":2.5,"text":"Wonderful staff took care of us with personalized service and professionalism; Cool Bistro food with nice Onion Soup & decadent Macaroni & Cheese & a full bar; Walk to Ayza Wine n Chocolate Bar for late night hang-out; Near Macys & Empire State Bldg, Penn Station etc. We were comfortable in our room which was clean and well maintained, and the concierge services and access to taxis and the subway made getting around easy."}
{"sentiment":1.5,"text":"We stayed at the Allegro Playacar from Jan. 1-7, 2007. We had beachside rooms on the north side of the pool. Excellent service, clean, felt the kids were safe going off on their own. Enjoyed the evening shows. Ok to take the shuttle to the town beach. Kids enjoyed walking to town. The avairy along the way is great, but a bit expensive. Food had enough interesting highlights for us adults, but enough hamburgers, pizza, nachos and fruit to keep the kids not complaining. Just wish more access to kayaking off the beach. Enjoyed the experience immensely. The kids all want to go back. Did not spend a lot of time in our rooms!"}
{"sentiment":-1.5,"text":"que ba1/4o mas curtido!! showReview(18850944, 'full');"}
{"sentiment":1.5,"text":"Pros: Great location with good transport links for the city Clean rooms Pleasant staff Comfortable bed Good value for money Cons: Pillows not very comfortable Key card for room and lift was very erratic Overall a pleasant place to stay and a good base for sightseeing at a reasonable place. Would be happy to stay there again."}
{"sentiment":-0.5,"text":"My husband and I go to Vegas a couple of times each year and we've stayed at pretty much all the large casino hotels. After staying at Caesars a couple of years ago and being placed in a terrible smoky and old room in the Forum Tower we swore we will never come back. However, my company's annual conference this year was there and we were all guaranteed a Palace Tower room so I figured it couldn't be that bad. I was traveling with my brother this year so we had reserved a room with two beds. We arrived at the hotel around midnight due to major flight delays and were told that they did not have any more rooms with two beds but could put us in a king room for the first night and then move us to a double the next day. I was not very happy because I was going to be busy the entire day and did not want to deal with moving rooms, etc but the check-in clerk said he would upgrade us to a room at the Augustus Tower the next day and he told us it will be a high floor room with a view of the Strip to compensate for the inconvenience. We thought that was a great deal and agreed. The room in the Palace Tower where we spent our first night was renovated and really nice - flat screen TV, modern furniture and soft beds. The bathroom was huge, with a Jacuzzi tub, double sinks, marble and granite, very tasteful. The next day my brother moved our stuff to the new room in Augustus and when I got to the room in the evening I was not pleasantly surprised. The room was identical to the one we had in Palace although a bit larger and had a small sofa and coffee table by the window. The bathroom was also the same as in the Palace but had a small TV above the sink. Exact same furniture and decor as the Palace room. My surprise came when I looked through the window and instead of a lovely Strip view saw a construction site a few feet away from me. My annoyance grew when we were woken up around 4 am the next day when the construction crew began working and we could hear all the sounds loud and clear. I'm sure they \"upgraded\" us to this room because no one paying over $500 per night would accept that. The construction was pretty much non-stop between 4 am and about 4 pm every day so sleeping late was not an option unless you have ear plugs. The pool area is really nice but again, the new tower is being built right next to the pool so all the sights and sounds of building a 50-story tower are present at the pool. In addition the staff at the pool was rude and would not allow us to charge drinks to our room without an ID even though we offered our room key (we had charged many other things around the hotel on our room but the waitress at the pool would not let us buy a $10 drink). At the pool, the first row of chairs has a constant \"Reserved\" sign even though most of them sat empty. So not only do you have to pay $300+ per night to be at the hotel but you have to pay extra to get a chair right by the pool. We tried going to the Venus pool and were told we can only get in if we bought a cabana or sat at the bar (and spent money of course). You could see the pool was not full at all but they are trying to make it look like it's packed judging by all the security outside. They have also closed the entrance from the Augustus tower to the pool because of the construction so you have to make a 10-minute trek through the casino now. Again, the pool area is not bad but with all the construction and the snobby staff attitude it was just too much for me. The casino is just OK although after 8 pm all the tables have minimums of $25 or above (compared to the Bellagio and Mirage where they had plenty of $10 and $15 tables every night). also, at the slot machines at night it took forever to get a drink as the servers were not abundant. We played at several of the nearby casinos during the week and the service at Caesars was probably the worst. Then comes the problem with the Valet. Either their parking lot is tiny or they have a policy to say their valet is full for no reason because every single night we stayed there (7 nights) in the evenings they would put up a sign that the valet is full. When we mentioned we were guests they would take our car until our last night when they told us they only accept cars of Seven Diamonds members even though we are guests of the hotel. When we complained to the manager, he said he was sorry, they should have taken our car, but he did not offer any real resolution, he just looked like he did not want to deal with us. Then, we came to find out that Caesars is the only hotel where the Valet bears no responsibility for your car even if they damage it or it is stolen from their valet lot (just look at the valet ticket if you do not believe me). We checked all of the other valet tickets for the other hotels where we hung out and Caesars is the only one with such a ridiculous policy. In terms of restaurants and shopping - there are many options at Caesars for pretty much every taste so at least you won't be disappointed in that. We saw Elton John at the Colosseum - he was great and definitely worth the super expensive tickets ($300 pp). However, his run is over in a few weeks but I know Beth Middler and Cher are coming after him so if you like them, definitely see them, it's an experience to remember. So, overall, is it a bad hotel? No. Is it worth paying hundreds of dollars a night to be nickel and dimed for everything? NO! Is the Augustus tower worth the extra money? Absolutely no! But do not stay at the Roman or Centurion towers - one of my co-workers was put in the Roman tower and those rooms look worse than Motel 6, Caesars should be ashamed!"}
{"sentiment":1.5,"text":"This was a nice little hotel. My boyfriend and I stayed there from March 12-15. We got a room on the 4th floor facing the front of the building, I thought it would be noisy but I was pleasantly surprised. The room was cleaned and the bed made up daily which was nice. We got a smoking room because everything else was booked up, but thankfully it smelled fresh and nothing like smoke. Another plus was the free wireless internet which was great since we had brought a laptop along. We only went to the continental breakfast once and it was the normal fare; doughnuts, bagels, ceral and the like. The location of the hotel was alright, within walking distance to the Empire state building and Macy's and the shops on 34th St. It's also only a few blocks from the 28th St. Subway stop for the green line. The m16 bus on 34th St. will take you straight to the Port Authority bus terminal. There's also a nice Mexican restaurant called La Cocina a block away on 3rd Avenue, and the hotel is surrounded by indian restaurants which we were too unadventurous to try. The downside was that it was hard to keep the room at a comfortable temperature. When the heat was on it got really hot, and when it was off it was too cold. The elevator was also a little slow and smelled strongly of cleaning products which wasn't that bad considering what it could have smelled like. Also the front desk wouldn't change four dollars into quarters for us, so if you're planning on taking the bus which only takes quarters remember to bring them with you! Overall this hotel was nice and we would stay here again."}
{"sentiment":-1.5,"text":"Another poorly run W, and the last we'll ever stay in. High price, fancy trimmings, and very weak on basic services. Promised free wi-fi; room had NO wi-fi reception and we had to use an ethernet connection, then got billed double for wi-fi! Left maid a tip, but next day bathroom still poorly cleaned and no toilet paper! Also no bars of soap; only a tiny free squeeze bottle of body wash (try taking a shower with that!). Asked for soap at desk and were told \"we're all out.\" Next day found piles of it on maid's cart and helped ourselves. Unlike virtually every hotel/motel chain in the U.S. there is NO business center with a FREE computer and printer to print boarding passes. There are two computers in the lobby that cost $7 for 15 minutes of use! Both conceirges acted aloof and like they were doing us a favor to speak to us. One agreed to print our boarding passes \"if I have time\" and said they'd be left under our door. When we returned that evening, the passes weren't there; we called the desk and, after about 15 minutes, got a call back and were told they'd found the passes and would send them up, which they did (another tip for the delivery men). No coffee maker; a standard feature in W hotels. We asked for one and were told \"we don't have any left,\" but they gave us free coffee via room service each day, which meant waiting for the coffee and (again) tipping the delivery person. As always, the room was small and badly laid out."}
{"sentiment":2.5,"text":"VERY helpful staff (they even waved goodbye) Wireless access is free. Pool is small but ideal if you want to cool off after sunbathing on the rooftop terrace. Well placed for the Plaza de Catalunya. Rooms are attractive and minimalist but request one away from the Gran Via if you want a quiet night."}
{"sentiment":1.5,"text":"Gerne wieder showReview(16598919, 'full');"}
{"sentiment":1.5,"text":"My husband and I spent 5 days @ the Duquesa a couple of weeks ago and we had an enjoyable stay. We arrived super early and the hotel allowed us to check in before noon! Room is a decent size but doesn't have much storage/closet space. Bathroom is huge but like hotel in Madrid shower door covers only 1/2 of shower, also shower head moved and we flooded the bathroom floor twice. Very clean, prompt service. We had room 43 facing the main street Calle de Colom - bar next door only noisey during our Fri night stay. Hotel very close to Las Ramblas and it's possible to walk (long walk) to most attractions. Little deli across from PapaBubble (candy maker) on Amble had great little sandwhiches. We felt pretty safe in Gothic district (except for the really small/dark streets). Would certainly return again."}
{"sentiment":2.5,"text":"Loved this hotel. We had a 1 bedroom suite. It had a beautiful & comfy king size bed in one room with a make-up area, walk in closet and bathroom (toilet & bathtub/shower). The other room consisted of a living area, dining are and full size, very well equiped kitchen. We were 4 people (2 adults, 2 kids). My one son slept on the sofa which was a pull-out, the baby slept in a crib provided by the hotel. There were 2 Tv's much to my sons delight. I was amazed at how well equiped the kitchen was. Because we were at Disney during the day, we didn't get to enjoy the pools or other amenities but everything looked beautiful. We were there on Priority Club points and were treated like royalty. We are already planning to stay there again on our next visit, but I think we'll opt for the 2 bedroom so the kids can have their own room and we'll stay longer to enjoy the hotel and area more. Forgot to mention, it's only 1 mile from Disney."}
{"sentiment":0.5,"text":"I don't think i would book this hotel again but maybe another in the surrounding area. It wasn't all bad except for a few items that would keep us from going back. First off, when it says all inclusive it should include room service, since there are some times when there is not much (sometimes no food) available (5-6pm, and after 11). Room service was included with a service charge of $12 per delivery!!! Really, how is that considered all inclusive? Also the limited selection of beer, that being only 1 type, was not too appealing if you don't like the one type they had. The ocean and beach area was probably the worst in the Playa area. It seemed like all the ocean crap ended up at our beach, you could not see through the murky/seaweed infested water and really did not feel like spending much time in the ocean; which is probably why there were not many tourists in the ocean and elected to spend most of their time at the pool or going into town for the public beach. We heard the other resorts had much nicer beaches/waters so might want to check that before booking your hotel. When it came to service, everyone said yes, yes, yes but never followed through with any of it. Building 5 has stone floors so first thing in the morning you would hear the trolly carts rumbling, quite loud, down the halls. It was not a conducive environment if you wanted to get some sleep. And the beds were quite old and lumpy, even though they attempted to cover them with mattress covers, it did not help. When you asked for extra towels and a clean pot for coffee, they would inevitably forget to refill the items like coffee, sugar, cups, clean spoons. This was a minor detail but was neglected all the same. And sound carried very well through the hallways so you would continuously hear doors slamming and people talking and screaming all the way down the hall. Besides all that there was one concierge that was quite helpful, Anna! So if you do end up at this hotel make sure you find her, located at building 5, if you want anything resolved. Other than that, the resort is quite large and requires a bit of walking, but that helped after a filing buffet. The drinks were decent, bartenders were attentive, and majority of the staff were quite pleasant. This hotel is environmentally conscience and was kept very clean. No food is allowed outside the restaurants to help with the wildlife, since it is in the middle of a marsh. The pool area was very large and their was always staff around to help or deliver drinks. The restaurants were not that great but the buffets were very satisfying..."}
{"sentiment":1.5,"text":"I stayed here for 4 nights in a one bedroom apartment after reading a lot about different serviced apartments and hotels. I usually stay at hotels, like the Hilton, but I wanted more space and freedom to prepare my own foods and not be cooped up in a hotel room. It was a great choice. The apartment was spacious, clean, well-appointed and well-located. I didn't have a view but that didn't matter. Check in was efficient and not fussy, which was refreshing! It is located around the corner from an access to Town Hall Station and two supermarkets, and is right in the middle of Sydney's shopping district. The hotel had a small gym that is in need of some updating, but otherwise the property suited my needs very well, and I would definitely stay here again."}
{"sentiment":2.5,"text":"I have to say, I am puzzled that this establishment does not rank higher in the Trip Advisor review. Because our children and grandchildren live in San Francisco (with not a lot of room for extra family) we always stay here, usually for at least 3 consecutive nights. The staff is so warm and accommodating, even more so since we stay there frequently. One of the great advantages about this location is that they will deliver your car to you at the hotel. Believe me, what a relief not to have to go through the crazy hassle of picking up the car at the airport. Take a cab, and voila, your car is there. OK, that said, it is a little pricey to store your car there every night, so if you plan on staying in town for a couple of days, and then departing, order up your car the day you are leaving to continue your trip south. I should say that in all the times we have stayed here, we have never once had a problem."}
{"sentiment":0.5,"text":"Okay for a one-night stopover. We were in the Emirates wing enroute to Sydney from Glasgow. We were at the hotel in minutes after getting on the minibus outside the new Emirates terminal. Its very convenient and the rooms are clean. I would only stay here as a stop-over though, for a shower and a bed. The corridors are long and dull and the rooms very plain. I felt I was herded about and the staff barely made eye contact when checking in. It was a bit of a conveyor belt. We were given a voucher for a snack, a drink and a sandwich and breakfast which had a good selection. Picked up from hotel and dropped off at airport the next morning. The hotel did what it said on the tin but not much more. It served its purpose but don't expect anything more than a basic Travelodge style property."}
{"sentiment":1.5,"text":"This hotel was great. Built from a converted warehouse the beams and courtyard gave it a great deal of character. I'd read some people complaining about no outward facing rooms, but ours looked into the courtyard which was fine. Very comfy beds and decent shower pressure. Breakfast was also good with large variety (cereals, bagels, waffle iron, fruits, scrambled eggs...), served a bit early on weekdays though for those enjoying New Orlean's nightlife. Location was superb, a block from Canal St and a stroll into the French Quarter or to the museum sector. Parking was standard for New Orleans at $26, but we were lucky enough to find spaces on nearby streets for free (try Natchez St) the whole time. Would've given full marks but on our first evening there were about 100 teenage school kids on a trip there running wild about the hotel. At 7.30am on a Sunday they descended upon the small pool screeching and causing a riot. Having lost an hour due to summer time change I was in no mood and complained (along with many others) a number of times, yet it took till 9.30 to be dealt with. Thankfully they were leaving that day, but the entire trip could've easily been a nightmare. Perhaps the hotel shouldn't accept such large school parties or if so, perhaps more stringent control of them be ensured out of courtesy to other guests..."}
{"sentiment":2.5,"text":"1st place we stayed when arriving in Las Vegas. A bit off the beaten path, but VERY nice & clean! Excellent staff, clean rooms, great pool, filling continentel breakfast! Too bad the price doubled on the weekend! We would have LOVED to stayed our entire vacation with the Desert Rose!"}
{"sentiment":2.5,"text":"We found Hotel Foch on a website and were trying to decide between a hostel like place and Residence Foch...boy were we glad we decided to go with Hotel Residence Foch! From the beginning the staff were delightful. We took an all night train from Venice and came in early in the morning. Even though check in was much later, I had emailed and requested our room if possible be ready early, and it was. They were delightful! They offered great advice and gave us a good map of Paris. One night after an all day extravaganza at the Lourve we were exhausted and just wanted to watch a movie and eat in. Not only did they order the food for us and pay for it (putting the bill on our room), but they set it up so nicely on a room service tray and brought it to us. I loved everything about this hotel, but especially the service. The room was comfortable and clean, and we slept so very well. Thank you so much for the wonderful stay!"}
{"sentiment":-0.5,"text":"Hotel was VERY outdated. Rooms are dingy and you have to back into the bathroom it is so small. Mold in corners of bathtub. Front desk staff, though reported to be unfriendly, were very courteous when I spoke with them. Diner adjacent to hotel had great food and reasonable prices, but very rude employees for the most part. I would recommend this hotel if you were only going to be in it to sleep for a few hours before embarking on another trip. For a longer stay, the money to stay elsewhere would be better spent. Location, however, was excellent!"}
{"sentiment":1.5,"text":"Have stayed here a few times. I typically stay Marriott or Hilton for the points, but this place is right at safeco field, which is just too convenient to pass up if you are going to a game. Rooms are modern with flat screens. Restaurant is good and bar fills up after a game."}
{"sentiment":0.5,"text":"Thehotel is beautiful, but unfortunately, that doesn't fix it's location. Baltimore is still a bit of a dump, and thus, the hotel felt mostly deserted. In retrospect, it is also too expensive for being where it is. And finally, the lack of clientele seems to affect the staff's ability to properly guide the few existing guests on how to navigate the city. We asked for help on the simple matter of how to order pizza delivery, and were given a place to call that never even delivered our food! And the night room-service menu is too scant and not really appealing-so we went to bed hungry. Really-if I'm paying 250 a night for a hotel, I expect better. Note to guests- if you stay here, do NOT order from Massey's restaurant if you care about getting your food."}
{"sentiment":2.5,"text":"Just came back from a week in Spain. We spent four nights in the Hotel Montecarlo. We had a room on the 5th floor overlooking Las Ramblas. With the double pained glass the room was very quiet. Again, echoing many of the previous sentiments this was an idle location. Right on Las Ramblas near the top. Quick walk up to Platca Catalunya, making it great base for site seeing and going out in the evening. English speaking staff was very accomodating. The only quibble would be the beautiful, Euro style shower was difficult to use without soaking the tiles around the tub."}
{"sentiment":1.5,"text":"This is a typical \"Seventies\" high-rise building, which could be a disaster in comparison to all the \"boutique\" hotels abundantly available in Barcelona. However, it is very clean, in good condition although aged, with large rooms, good bedding, nice facilities (a nice spa in particular), very good service, a nice breakfast with lots of choice (difficult to get the wiater's attention for coffee however!). Location could appear to be a problem, but the hotel is near an underground station and the Barcelona Metro is clean, fast, efficient, as well as the city buses. Car rentals are available if you want to go visit Catalunya (nobody needs a car in Barcelona). The concierge has an arrangement with a local car rental. Cheaper than the majors, perfectly OK from a customer service POV (car delivered and picked up at the hotel)."}
{"sentiment":2.5,"text":"There is no better hotel in Key West. The Casa Marina has the nicest pools, the biggest beach (one of the only hotels in KW with a beach), and the highest level of service of any of the places I've stayed in my 30 or so years of visiting. The main restaurant is excellent , and the menu for food and drinks at the 2 large poolside cabanas is perfect for a leisurely lunch or dinner. Did I mention the spa and workout facilities, and abundant parking? How about the coffee and pastry store? Perfect for families with kids, romantic getaways, business conferences, weekend get-a-ways, etc. This place is where you'll want to stay. We love the combination of the old-school charm of the original Flagler hotel combined with the recent renovations and the updated luxurious touches."}
{"sentiment":1.5,"text":"The location of this hotel was perfect for our art-get-away weekend. The valet was at the door waiting for our Jeep, and the clerk at the counter had our room information ready for us before we approached the count. The room was a little on the small side, but staying in the room was not our goal. When we did return to the room after a lot of walking to see the art museum and downtown seattle, we found a very clean room waiting for us to retire. The only down fall of the stay was the behaviors of other guests, a little on the noisey side. We will stay there again. They took very good care of us. Thank you!"}
{"sentiment":2.5,"text":"We had just walked in after over 600 miles of riding a Harley-Davidson motorcycle across some of the driest ares we had been through in a while. Tired ,dirty and exhausted we really didn't know if we would get a room because it was the 4th of July weekend. The lady that we talked to did everything possible to accomadate us and went much furhter than we expected and we were very grateful to her for making our stay at the Excaliber start so well. We tried to find her later to thank her personally but she wasn't at the desk anymore. We don't even have her name yet. I will include the reference number on our invoice and maybe that will tell you who she was? Reference [--]. We stayed in room 18172 from June 29 thru July 1. Thank you again for the great service. We had a wonderful time in Vegas and at your hotel! Ron and Kathy Martzahl"}
{"sentiment":1.5,"text":"If you have to stay overnight in Mexico City, this hotel is INside the airport. Nice rooms and very quiet. Food so, so, but in the airport are many options, including a Centurion Amex lounge with great service and good food, for free if you are Centurion or Platinum card member."}
{"sentiment":2.5,"text":"I have been staying here every 2 weeks since the end of January for 1 or 2 nights each time. The service level is unsurpassed anywhere, including what you would receive at an all inclusive resort. Staff remember you and always treat you like you are the best customer they ever had. Rooms are clean, and great decor. This hotel has become my new favorite in the Vancouver area."}
{"sentiment":1.5,"text":"I was there for a business event and the banquet staff was extremely attentive and helpful. If I could name the two that stood out the most it would be Estele and Billy the Manager. They both were so attentive to what we needed and were always there attentive and ready. Estele was such a delight to have around our event. She was so helpful. Thank you banquet staff and a great thanks to Estele and Billy."}
{"sentiment":1.5,"text":"Very clean Nice place to stay for one night before cruise. Great value! Ask for AAA rate. (Makes a big difference!) No complaints! Btw, they even will hold your luggage for later check-out if you need."}
{"sentiment":-0.5,"text":"I stayed at the Westin in August 2011 for a night trip. The room was very spacious and like always, Westin does a good job decorating. However, I was welcomed by a note at the desk saying \" we are undergoing renovation, so please keep the curtains drawn for your privacy\". The clerk who checked me in, should have at least mentioned the renovation to me! Someone could have been changing clothes in the room, and then see a smiling face in the window! Not everyone would check the writing desk to see if the hotel has any welcoming comments for them. Well, I drew the curtains...switched on the light and there on the table, near the phone was a huge cockroach! I called the hotel staff, I clicked some pictures, of the cockroach in case it moved and disappeared before the staff arrived. The staff acknowledged \"I have never seen such a huge cockroach and we are sorry\". One said \" It is not the first time this has happened!\" What! I have never seen a cockroach in my house and you see those \"not so often\" in Boston! They moved me to a better room, however it was late be then and I had a flight to catch at 5:30 AM. And then, they charged me for the internet service! I called them up and they refunded my room, after I was back home. That was my last night in Boston, and I have to say I do not have very happy memories of the Westin! I would never ever go back there again. Fairmont Copley Plaza, just around the corner, similarly priced, is a much better hotel, I stayed there for 5 nights, although rooms are small, but the service is great. At the very least Westin could try to make up to their customers in a better way."}
{"sentiment":2.5,"text":"I had the most AMAZING time at this location!!! The staff was truly FABULOUS!!! The best customer service I have received in a long time. The manager really went out of her way to make my WISH come true. REMARKABLE!!!! Thank you so much Ms. Angela and staff! See you next July 4th weekend!!! ~eva~"}
{"sentiment":1.5,"text":"We stayed here for one night and everything was just right, including the price. The room was a great size and perfectly clean, with a big tv, a fridge, microwave & coffee facilities. Breakfast was basic perfectly adequate and all the staff were nice and friendly."}
{"sentiment":2.5,"text":"We loved this property, the villa was beautiful and spacious, the furniture was modern and up to date, the pool was huge,nice and clean,the location was great it is in town but tucked away in a corner so it's quiet,but the hustle and bustle of the city is just around the corner, my only complaint is that the snacks in the 24 hr shop is expensive a small microwave pizza cost $10 dollars, bag of chips $ 5 dollars and one 16 oz soda $3 dollars so go to wal mart which is around the corner or cvs for your snacks or food to stock your room. Otherwise it is a wonderful proprty to stay at and at a very good price.I will return to this property."}
{"sentiment":1.5,"text":"My daughter and I stayed at the Stratosphere for 4 nights. It was at least $100 cheaper than any other strip hotel. I have been to Vegas several times, so I knew we could use the Duece bus or the Tram system to get around. Our room was wonderful. The view was great and and both my daughter and I said that the bed was the most comfortable we had ever slept in. We wanted a nice pool, so this was one thing that sold us on the Stratosphere being an option. The pool was huge, but I wouldn't say it was heated. The service by the pool was great. The casino was small and old compared to the other places I have stayed; Mirage, Mandalay Bay, Treasure Island, Planet Hollywood etc. I have gambled at pretty much all the casinos on the strip including the Rio. It didn't have the newer slots, but at least they were all the voucher system. Because it was small, it got a little boring. I did win though, so I can't complain too much. Casino service - I was a little mad at the bartender. I was gambling at the bar for at least two hours and getting my drinks free. I had just ran out of credits and ordered a drink, and he charged me $9. The most irritating thing was my players card would stop working, and it always happened after the Rewards Club was closed, so I couldn't get a new card. So if you are going to use the slots, insist on two cards, in case one stops working. They blamed it on being near other cards or my cell phone. I had all my players cards in the same place, and none of the other ones stopped working, or have I had this happen to me before. I have cards that are 3 or 4 years old from the other casinos. For people that said the area was unsafe and had hookers and drug deals going on. I have no idea what they were talking about, because I saw none of this. In fact, they didn't have any of those annoying people handing out stripper cards in the area, which was very nice not to have to deal with that. I never felt unsafe. We took the tram one night and used the duece bus the rest of the three days. The bus gets a little old, but it can be very intertaining if you ride it with the right attitude. You meet some very interesting people on the bus. They have a McDonalds, Ben & Jerrys and a pizza place on the second floor, which was nice if you wanted something quick and cheaper. We spluged one night and ate at the Top of the World. It's expensive, but the food was good and the service was excellent. The view was awesome at night. I guess if you are someone stuffy and picky spend your money on a more expensive hotel. I would rather use the money for a show or a really nice meal."}
{"sentiment":1.5,"text":"Good but not overwhelming food. Service polite and friendly as might be expected. Meeting room comfortable. Bed was quite comfortable - no trouble falling asleep...."}
{"sentiment":2.5,"text":"I was whisked away for my birthday to amsterdam and I have to say that dispite the rain Hotel Estherea really made our trip! There is coffee and tea, cakes and sweets all free of charge in the foyer and if youre ever fortunate enough to see the foyer in this hotel you will definitely be stopping for a while just to enjoy the detail and elegance and of course the breath taking aquarium! The room was fantastic, we had a lovely view overlooking the canal, more than enough room for two with a luxurious seating area and the most comforable bed you will ever have the opportunity sleep in! The breakfast is well worth staying for with excellent choice for every type of visitor before you venture out for the day. The staff were extremely helpful and arranged for our car to be stored for the duration of our stay (as the hotel is so central everything is well within walking distance). They also pre booked the things we decided to do during our stay for us such as ann franks house etc. Well worth asking them to do to avoid the ques. We had an absolutely wondeful time and I had a wonderul birthday. The hotel was absolutely faultless and the attention to detail and comfort was impressive, the only bad thing about this hotel was that it was so comfortable I didnt want to go out during the days! Will definitly be booking this hotel again!"}
{"sentiment":-0.5,"text":"This was my first Candlewood Suites stay in quite some time, and it was a big disappointment. First of all, Priority Club Platinum members mean nothing to them. But then this is not surprising, since it means nothing to any of the hotels in the Priority Club. Secondly, the hotel does not offer daily housekeeping and you find out about this only at the time of checkin. There is no mention of this on the web site or in the reservation confrmation. The hotel itself, the rooms and the limited public areas, are extremely old, aged, tired and dated. They seem straight out of 1970s, 1980s, with fixtures and fittings that have not been updated since then. I had a 1 bedroom suite, and teh a/c worked only in the bedroom. There was no a/c in the living room, though the window opened, so it was not so intolerable. The wifi could be excruciatingly slow in the evenings and nights. Service is generally surly and indifferent. This was my 4th stay in a Priority Club hotel (Holiday Inn, Crown Plaza, Holiday Inn Express, Candlewood Suites) in Montreal, and it is best to avoaid them like a plague. They are badly in need of being shut down, totally renovated and fresh staff to be brought in. They need some serious remaking."}
{"sentiment":1.5,"text":"Very good Hotel, average restaurant We stayed in the Chesterfield for a short valentines break and we weren't disappointed. The standard room was not overly large, but clean and well appointed (although a little chilly to begin with). A courtesy call from reception after 5 mins was a nice touch. The hotel was quiet and the staff were very attentive. One disappointment was the restaurant. We dined there on our arrival night for convinience and the food was distinctly average, and overpriced ( cent 90+ for two starters, two mains, coffee and a bottle of wine). The wine list was comprehensive, but again, very pricey even for London. On this basis we didn't have breakfast throughout our stay, opting for the Pret round the corner.Overall a well located, clean, attentive hotel let down by an average restaurant."}
{"sentiment":2.5,"text":"I have stayed here before, and it was a pretty bad stay. After seeing that this hotel has been renovated and that the price is right, I tried it again and the changes are very noticeable. The room was outstanding, and so was the staff. I encountered one small issue and it was resolved immediately and in a fashion far beyond my expectations. Location isn't great, but shuttle service is available. For the price, this place can't be beat."}
{"sentiment":1.5,"text":"My partner and I arrived in Amsterdam via train and having not made a hotel booking prior decided not to chance one of the 3 star hotels (which are very hit & miss in Amsterdam), and book into the 4 star Doubletree due having stayed in one in NYC and finding it excellant. Check in was very easy as the staff speak fluent English and are very open to tourists, and at 129Euros/night, we stayed for 3 nights, we actually got a better deal than what I had seen advertised online. The room was spacious containing a King bed, desk and chair, round table and armchair, closet, brand new very clean bathroom and a Mac monitor through which you can acess the internet or TV channels included in the room price. We also had free wifi in the room although the signal was quite weak and I could only use it while sitting near the door to the room which was my only disappointment. The housekeeping is also very good and ecen if leaving your room late (we left one day at 1pm) they will still come back and fully clean the room (some hotels I have noticed will not clean after a certain hour or will only do a part clean eg change towels). One of the extras that Doubletree provides which isn't a necessity for me when I travel but a welcome touch are the high standard toiletries which they provide. They quality is cery good the soap doesn't dry out your skin and the shampoo/conditioner is suprisingly useable. The location of this hotel is perfect - 5 minutes from the train and 5 mins from central Amaterdam/red light district. Despite what connotations the name suggests the red light district is actually a very safe and colourful part of Amsterdam with the streets been busy with all types if tourists till the early hours, and lots of quirky shops & eateries not just those focusing on the more controversial things Amsterdam is famous for. Overall I would certainly stay in this hotel again due to the location, friendly staff, good rooms and overall value for money."}
{"sentiment":0.5,"text":"The location was ideal for our sightseeing and for that reason we are glad we chose it but the twin room was tiny with hardly any space around the bed. Facilities ok though and reception staff very helpful. We didn't have breakfast as we felt it was too expensive (14 euro) for continental breakfast so we ate out nearby for just 6 euro."}
{"sentiment":2.5,"text":"Great location and a great staff to accompany it! Although we live only 10 miles away from Downtown, the atmosphere at the Crowne Plaza makes it feel as if you are on a weekend trip a thousand miles away. We chose this location becuase it offers some great amenities: Location, Nightlife and Restraunts. One of the great things about the club at the hotel was being able to get in for free and being able to take drinks back to the room. We will be visiting again."}
{"sentiment":2.5,"text":"I'd read all the reviews before I left so I was not surprised when we received free snacks and drinks, fantastic friendly service, large rooms-like a small apartment, simple but nice breakfast....the list goes on. The courtyard area around the pool has a wonderful relaxed feel about it. I can imagine sitting there on a warm night having a swim and a beer and chatting with other guests. It was great to stay somewhere where you can do a load of washing for $1 instead of paying high rates in 4-5 star hotels. The kids loved the hotel. They had their free snacks, free DVD, and swam in the heated pool. Our room had a lovely king size bed and the kids slept on a queen sofa bed. Yes, the room did smell a bit and the walls are thin but it wouldn't put me off staying there a second time- the rest of it was great. The location is wonderful. One stop on the metro to Universal- too easy. I was thinking originally that we'd stay in pasadena or Santa Monica but so glad we didn't as we had limited time. One day we returned to The Magic Castle from Universal and were pretty tired as we had just done open to close at Disneyland the 2 days previously, and we just wanted to have a wine and relax but didn't know were we could buy some so asked the staff. They were more than helpful, they actually provided us with a bottle of wine at no cost! Nice, friendly, go out of your way service is priceless when you're travelling. So a huge Thank you to everyone at The Magic Castle."}
{"sentiment":1.5,"text":"The hotel is not the swankiest but for the money it is a great choice. The pool closes early but that's becuase the night life a couple miles away is heating up. Chekie bar at the pool has some great food the wings and mahi Mahi sandwhich were the best to me, it tops some of the more exspensive restaurants. Everything I needed was there. Will stay again."}
{"sentiment":2.5,"text":"The Roman Spa is an oasis of peaceful pleasure. The blossoming orange tulips and daffodils in their beautiful gardens entice you to leave your stresses behind and slip into the warm and inviting mineral water pools, hot tubs and sauna. If you want a massage or other treatment, all you need do is cross the driveway and enjoy. When the spas have worked their magic , you can rest in comfort in your room organized to meet your needs. The Roman Spa is one block from the center of Calistoga where there is interesting shopping a delicious restaurants to enjoy. I have been visiting the Roman Spa for 25+ years and plan 25 more."}
{"sentiment":1.5,"text":"I planned a last minute trip to Seattle and was looking for a decently priced hotel in a central location downtown. The Roosevelt was great! I booked through Orbitz and got a great deal. The hotel is in an awesome location in downtown. It's really central, so getting around was easy. I took the Light Rail from the airport for $2.50 and it left me two blocks from the hotel. It's not the fanciest hotel, the rooms are a little small, but comfortable and the staff was helpful and efficient. The bed and pillows were very comfortable, and I requested a higher level room so I had a good view. I'd definitely recommend this place to others."}
{"sentiment":2.5,"text":"i had been to barcelona before and had spent time in the gothic quarter. when i booked this hotel, i knew it was in the gothic quarter but nothing prepared me for how amazing the location of this hotel was. my husband and i stopped for 1 night after driving from montpellier part of a road trip around france and spain. we found an underground car park where we could park for 24hrs and walked to the hotel with our bags. we were exhausted when we got to the hotel, the two guys on reception were lovely, supplying us with a glass of cava each and even topping up our glasses. just the welcome we needed. then they suggested we upgrade to a larger room with a balcony as the one I had booked was apparently very very small. it was worth the extra 20euros. the view from our room was amazing, a typical barcelona narrow street, gorgeous building at the top which we could see from our balcony and the amazing cathedral was just 1 minute away. we took showers and went straight out,m walking around and just soaking up beautiful barcelona. paella on las ramblas, walked down to the marina, then back up towards our hotel through narrow windy streets. late at night managed to get a table at a very busy tapas bar outside where we enjoyed a bottle of rioja and a few nibbles. we will be booking to go back to barcelona again and again and will deinately stay at the raco del pi."}
{"sentiment":2.5,"text":"We stayed here recently for a family event. Got a good rate through Hotwire and used our Wyndham Rewards card to get the free internet (otherwise it is $14.95 a night). The hotel is around the corner from the BART Powell St Station which makes it easy to get back and forth from SFO airport. Lobby was spacious and modern. Rooms were spacious and quiet. Close to Union Square shopping, public transit, walking distance to Chinatown and Nob Hill (if you don't mind walking uphill). Plenty of nearby restaurants both affordable and high end Staff was friendly and attentive"}
{"sentiment":1.5,"text":"Stayed for 3 nights on the 21st floor. Front Desk gave us an accessible room for some reason when no one in our party was disabled. Had a party of 4. There were 2 king (or 1 king 1 queen) and 2 sofa bed. Beds and pillows were comfortable. Never used the washer/dryer, so can't comment on it. Jacuzzi was a bit on the weak side, but was very clean. Project and TV worked great. Room had lots of kitchen utensil. Some area were pretty dusty, but I've never really met an A+ housekeeping server in LV, so I wasn't expecting much, but it was overall pretty clean. Elevator was very fast, never had to wait more than a minute for it. Minor complaint: The lock on the washroom door was broken, one of the wheel on the desk chair was missing, and missing batteries in the remote. Overall, we had a great and comfortable staying."}
{"sentiment":1.5,"text":"Easily worth the money We are just back from a weeks stay here, our first time in the Caribbean. To get to the point quickly, I cannot argue that this hotel and resort are worth what we paid - about cent 1200 for two including good flights from London, and overall it was a great holiday. We flew with Thomson, and other than terrible service from check in to landing, the planes were comfortable (33 inch seats), although we got an old plane with no seatback tv - on the way out it was for 'operational reasons', and wouldn't you know it was the same on the way back. In addition we had one round of bar service on the return flight, so buy lots of water when you can - the stuff on the plane is awful. The airport is very quaint and picturesque, although 5 flights landed at once so very busy - queues moved quickly though. The trip to the hotel was an experience, the roads are in a shocking state, and it was the longest hour of my life so far! Lobby of hotel is very impressive, and checked in by Maximo who was quick, friendly and efficient. We were in Building 5, two large doubles, reasonable comfort, fridge (stocked daily with water, Cokes and a couple of beers), air con and balcony. Not 5 star, but a good tourist 4 star. Bathroom was fine, decent size and hot water when required. We overlooked the pool, which is massive and very picturesque, although its only 3 foot deep for its entire length. Usual sunbed reservations during the night, towels appearing as if by magic. We were at the top end of the pool. away from bars and crowds. Waitress service for drinks on a 15-20 minute cycle. There are a number of choices to eat, we ate mostly in the World Cafe which is a buffet, pretty much always a good selection of mains and desserts, although service could be hit and miss - they were always friendly, but sporadic with repeat drinks and coffee. We tried the Grill for steak, which was OK - remember to take 'covered' shoes and trousers, I couldn't get into many restaurants with Birkenstocks or sandals. Its not haute cuisine, but for us it was good quality and a good selection - lots of fruit which was really fresh. Breakfasts were 'American', meaning pancakes, eggs any way you wanted and streaky bacon, but much more besides.The beach is very nice, but the water is murky and littered with sharp rocks, but there are plentiful sunbeds and shades, and a good bar which is the source of much daytime entertainment if thats your thing. Beach barbecue for lunch is basic but tasty.The bars were good, although the beer seems a bit soda-y, which I suppose works well for the volume drinker - good cocktails though! Hotel was populated mostly by Canadians, fairly light on Europeans which is no bad thing - they are as courteous and friendly as Americans but can drink more beer! As others have said, its quite enlightening to see just how materially well off we are compared to some of the locals, but in truth they seemed happier than us! Not many people left tips after meals, I can guarantee that $5/10 buys good service the next time you're in.No idea if the entertainment is worth seeing, in my experience it never is, so take your chance. In short, we had a great time, the resort is improving all the time, the weather was fantastic, service and comfort were good - I wouldn't hesitate to go back."}
{"sentiment":2.5,"text":"this is one htel you would regret to stay! Vert clean, friendly and professionnal"}
{"sentiment":2.5,"text":"Our 2 bedroom unit was beautifully decorated. The screened in patio was a delight. The grounds were nice but the best part was the free activity check out. You can get free dvds, pingpong balls, horseshoes, basket balls, volley balls, play free miniture golf, get games, etc. There is plenty to do. The location on hwy 165 is near the attractions. They serve a nice breakfast buffet for $3.99 plus drinks. There is a lunch buffet but I did not have it. No regular dinners onsite. I got lost using mapquest, but just remember that it is right on hwy 165. I will definately plan to return. The Titanic Museum was very nicely done and is highly recommended. Ripley's Believe it or Not was just OK. Not sure what we expected."}
{"sentiment":1.5,"text":"My husband and I came to celebrate our one year anniversary. We got a great price through Hotwire. The outside of the hotel and the lobby are beautiful. The room, however, was much smaller than I thought it would be. Renovations are being completed, so I hope the rooms will be updated. It was very quiet for us. Our room was on the 21st floor, and they are currently working on the 14th floor. They were a little slow to check us in. After working all day, catching a flight and arriving at 9pm, we just wanted to go to our room. Everyone was really friendly. The hotel was very close to the Taste of Chicago that is going on this week, and 2 blocks from Michigan Avenue."}
{"sentiment":1.5,"text":"This was my first time staying at a Disney resort and I loved it! Great room, beautiful grounds and we loved the riverboat to downtown Disney! Everyone there was so nice... And the bartender wanted to see our pictures from splash mountain!"}
{"sentiment":-0.5,"text":"The ONLY reason that i booked this particular hotel was because they listed \"Airport shuttle\" as one of their services. Sadly, there was NO airport shuttle. had to pay $40 to get there from the airport. The young lady at the front desk politely offered to call me a van or a taxi. Van = $15 Taxi = $40. So the extra $80 in cabs, could have been spent on a hotel that doesn't charge by the hour for guest computers and doesn't have rooms that smell like wet ashtrays. I really could have spent that $80 staying somewhere where you feel like a guest and not a nuisance. Staff was friendly and tried to be helpful with what they have but you could tell that they are slightly embarassed by having to apologize all day long for a living, I am not a high maintenance customer and rarely complain even when dealing with lowered expectations. Honestly, I can deal with cold, scuminess and even misbookings! But this was pretty bad. PLEASE REMOVE AIRPORT SHUTTLE SERVICE FROM LIST OF AMMENITIES! Thank you."}
{"sentiment":0.5,"text":"This is the 5th time we've stayed at the Tropicana. It's still very good! The rooms are really nice, but I'd advise getting a Tower room as the Garden room is quite a hike! The casino itself is really good now its all finished. Two issues with the place now though, which may be minor to most people. 1. There were not enough cocktail waitresses. unless you were playing on a table game you had to wait for ages for a drink(I was there to drink and gamble!). 2. One of the Floor men at the Black Jack tables was very rude to the dealer in front of us all, and when challenged by others on the table, just brushed the off and walked away.(he was called Earnie if any of the Tropicana management read this!). It's starting to get quite expensive to stay there now, so probably wouldn't go back. Next time I'm probably going to try Monte Carlo!"}
{"sentiment":2.5,"text":"It is no wonder that this hotel has so good reviews, it's just so great. Visited here for five days at January 2010 and wished that we would spent more time at Orlando. + great service + clean rooms + good location + basic breakfast + lot of parking space + cheap price from univacations.com - odd smell"}
{"sentiment":-0.5,"text":"Had a comfortable 2 night stay at the Euston Travelodge which is one of the newest in London. It has a great location and the rooms are modern with funky lighting and a flat screen TV but extreamly small even by London / Travelodge standards. The rooms do have AC but the windows do not open at all so this makes AC essential."}
{"sentiment":1.5,"text":"My wife and I spent an overnight layover at the Sheraton Gateway. We found the hotel to be great for what we needed before continuing on to San Francisco the following day. The staff members at the front counter were friendly enough although I didn't agree with having to pay for short term parking. If we needed it overnight then fair enough but we only needed parking for 4hrs before having to return our rental car. The room was big and very spacious. We used the gym on the ground floor. There were various weight machines and cardio machines. The pool was closed due to maintenance. The main restaurant was closed due to it being a Sunday so we ate at the bar. The food was good and reasonably priced. There was also an endless supply of non alcoholic drinks. In regards to the internet we used the internet on the ground floor which was located next to the bar. It was complementary so I'm not sure why the other review writers were charged. There is a complementary shuttle service to the airport which runs approximately every 20minutes. Because the Sheraton is the last pickup its a direct trip to LAX which takes about 5-10minutes. Overall the Sheraton is a great stopover/layover and I highly recommend it. The only negative I have which doesn't involve the Sheraton is the poor service provided by United Airlines. All I can say is their service in general sux!! I don't recommend as a preferred airline."}
{"sentiment":2.5,"text":"We love Kimpton hotels and the Alexis is no exception. The staff is amazing. They had a wine hour every night and truly cared about our experience. We would HIGHLY recommend this hotel and any Kimpton."}
{"sentiment":2.5,"text":"My boyfriend and I stayed at the Amalfi Hotel this past weekend, and we both loved it. I booked the reservation after reading all the positive reviews here on Trip Advisor, and I was not disappointed! The hotel is in a great location - easy walking distance from the State/Lake \"L\" station where we rode in from Midway, the Grand station from which we rode to Wrigley Field, and several restaurants (Morton's and Coco Pazzo were the two we tried). Our \"Experience Designer,\" Juan, was absolutely terrific - when we arrived we told him that we'd love to see a Second City show and get tickets to the Bulls playoff game if at all possible, and by the time we got back from a walk in Millennium Park he had taken care of both for us! He was also very helpful with transportation recommendations and dinner suggestions. Everyone we encountered at the hotel was super friendly. Our room offered a nice view of the Marina Towers across the street, and the bed and bathroom exceeded my expectations. The Aveda bath products and dual shower head were a nice touch! The complimentary continental breakfast on every floor was a nice feature, and the food was better than most continental breakfasts I've had at other hotels. All in all, it was a wonderful experience, and we would definitely stay there again! I'd happily recommend it to anyone planning a visit to Chicago."}
{"sentiment":1.5,"text":"I stayed at the Riu from 6/21-6/26 with my fiance and his family. We had a wonderful vacation overall, but here are some more specific bits of information: Food: If you keep in mind that you are not there for the food, you will not be disappointed. The breakfast buffet was great, plenty of choices (healthy and not-so-healthy) but everything was delicious. Lunch buffet was decent, I survived on a lot of salads, fruit, chicken, french fries, and ice cream (was to die for!!!) but there is much for the more adventurous as well. Only hit the dinner buffet once, it was decent. The a la carte restaurants: Chili's Steakhouse was okay, not great. Agave, the Mexican, was pretty good. Sir Oliver's, the gourmet, was FANTASTIC!! Go right at noon to make reservations for the next two nights or you will wait in line. Never got to the Japanese or Brazilian (heard many say the Brazilian was not very good.) Pool: Beautiful, big, great water temps. Never had trouble getting lounge chairs, but my fiances uncle went out at 8:30 every morning and got 4 chairs for us. Didn't seem like it would be too bad even if you didn't get outside until 9 or 10. Bring a high SPF. I am Cuban and tan very easily but I had to constantly reapply my SPF 30 (mostly because it was sweating off.) The weather was very humid but at least it was sunny, with the occasional afternoon sprinkle. Beach: Very pretty, good size, beautiful water, calm and clear. Definitley take advantage of the free kayaking, paddle boats, snorkels, etc... (although most who snorkeled saw almost nothing, but at least its free!) Rooms: very pretty, beds were hard but not too bad. We left 2 dollars each day for maids and got cute towel animals and lots of extra water in our mini-fridge. My only real complaint is the NOISE. The floors in the hall and rooms are all marble and the walls are thin, so you can hear EVERYTHING! Hopefully you wil not be staying next to a screaming baby or \"active\" couple... you can hear it all! Bring earplugs if you are a light sleeper. Be very nice and polite at check-in (Which was a breeze by the way) and you might get upgraded, we did! Be nice and polite in general, the staff is very kind and sweet and polite, no need to be rude and demanding. Fitness Center was pretty decent but got really hot so its hard to stay in there for too long. If you go into town, a great restaurant is \"The Glass Bar\" and \"Media Luna\" both excellent. THe best bar is the Blue Parrot, tons of fun, very beachy and cool with swings instead of bar stools. 5th avenue, the main drag in Playa is well worth the 5 dollar, 3 minute cab ride. Overall, it was a great vacation, as long as you are not there for 5 star food and don't mind nnoisy hallways. Truly a beautiful hotel, beach, and pool."}
{"sentiment":1.5,"text":"My wife and I stayed at the Orchard for four days on vacation. It's clean, quiet and modern. Our room faced Bush St., which is very busy; however, we were on the top (10th) floor and traffic noise was minimal. The location can't be beat. It's near Union Square and Chinatown, at the intersection of Bush and Powell Streets. It's six blocks uphill from the Powell St. cable car turnaround and two blocks from the Chinatown Gate on Bush and Grant. My only negative comments about the hotel are that there was no microwave oven in our room, and that the mini-bar (fridge) was packed with way-overpriced drinks and snacks. There are no guest vending machines in the hotel, but there is a 24-hour Walgreens one block away on Powell and Sutter. Resist the urge to pop open a $2.50 can of Diet Pepsi and walk two minutes to Walgreens where you can buy one for less than a dollar. And it's California, so you can buy beer, wine and hard booze there too if that's your thing. There is a restaurant in the hotel. It's called the Daffodil, and we ate breakfast there one morning. One word: Overpriced. $34 for mediocre fare that we could have gotten for less than half that price at Denny's, and it would have been far better. I mean, $3 for a (small) cup of tea? Gimme a break. For dinner, cross the street and go to Uncle Vito's Pizzeria. I'm Italian, so trust me on this - that was some wicked good pizza. We had enough left over for breakfast the next morning and it cost only $25."}
{"sentiment":1.5,"text":"This is a pretty standard three star hotel in Venice, but it is very handily located opposite the main rail station (5 minutes walk) and in a quiet location. Breakfast was adequate and the rooms clean, best feature was the pleasant and helpful multilingual staff."}
{"sentiment":0.5,"text":"Nice clean room and great location. There were two reasons I gave it a 3 star. Parking $ very pricey (I did know this coming in after reading other reviews). And even though the hotel website says the hot tub would be closed from March 6-26 as of April 10 it is still closed. This was very disappointing to my son and friend he had with him (and my wife). The hotel should update the website and give more current information. The front desk staff was very nice and friendly on check in. Would probably rate a 4 star once the hot tub is up and running."}
{"sentiment":2.5,"text":"Parfait showReview(16604393, 'full');"}
{"sentiment":1.5,"text":"Nadia is a pleasant, basic hotel with a friendly and helpful staff. It is very well located, near many sights, restaurants, shops... The room was small, but comfortable, and had all we needed. Also the hotel has two beautiful cats, Hello and Goodbye! We enjoyed our stay."}
{"sentiment":1.5,"text":"Super place, not so great location Great hotel. The staff are all very cheerful and helpful. The building is stylishly furnished and well maintained. The superior room I had was of a standard which I would expect in a 5* chain so I was very pleased as we had secured a fairly good rate.The only downside is the location, which is a fair way from the centre. It never took more than 5 mins for reception to get us a cab but the trip costs about 10 Euros each way so this can add up. In summary, I would definitely stay here again, mainly due to the staff and quality of the rooms."}
{"sentiment":1.5,"text":"Stayed at this hotel for 6 weeks. about 5 miles from the strip, so easy to get to if that is your peference to play. Rooms are first class and so so cheap. The casino is small but ultra friendly staff. Cannot fault their enthusiasm and try to cater to your needs. Plenty of good food outlets and the food in the Yukon Grill is to die for. Plenty of good shopping malls within a three mile radius. Having a rental car would be adventagous but there is a good local bus service. If you like playing bingo then this is the place. 24 hour bingo and the bingo staff are incredible. Not just a game but an adventure. Love this place to bits"}
{"sentiment":2.5,"text":"My daughter and I stayed here for one night and I was so impressed with many details of our stay. I booked the Algonquin via the Marriott website (Marriott Reward Member). It is close to everything! Great restaurants in the area. Duane Reade (essential for those little items) just around the corner. The parking garage across the street was very reasonable to my surprise. The hotel was fantastic. It was so nice to stay at someplace 'different' than the usual modern hotels I am used to visiting. The hotel was lovely. Historical old New York. I had never experienced something to refreshing. Best of all was the staff. WOW!!! Friendly and helpful is an understatement. They couldn't have been more wonderful! I travel ALL the time and this will remain on the top of my list for NY hotel close to everything! Best of all, my daughter received \"Matilda\" the cat when we arrived and upon checking out was fortunate enough to meet the real Matilda at reception. A great night stay! An exceptional staff! And love the Marriott is apart of this hotel!"}
{"sentiment":2.5,"text":"My brother and I stayed at the Le Meridian for 4 nights and it was a fantastic choice. We looked at lots of luxury hotels in Barcelona but the location of this one sealed the deal and we weren't disappointed. It is a fantastic escape from the charismatic but noisy Ramblas whilst still retaining the feeling of being part of the action. The hotel has recently been refurbished and it oozes quality and style from every angle, including the very cool image mosaic on the doors and windows of the entrance, the futuristic lighting in the lobby, the Gaudi chairs at the concierge desk and the stunning Cent Onze restaurant and bar. We stayed in a twin deluxe room, which had one of the best showers I have ever experienced (perfect after a long day of trekking and sight seeing!), very comfortable beds, bathrobes, slippers, tea and coffee and a ridiculously large plasma television to name just a few (including a second flat screen in the bathroom!). The only negative was the over priced mini-bar but all the hotels I have been to are the same. Breakfast was superb with a huge selection to suit all tastes and diets. There is a chef on hand cooking eggs and crepes to your liking which we thought was a fantastic concept. Wonderful omelettes! We also dined in the restaurant which is pricey but the food is excellent as is the service. All the ingredients are bought fresh from the Boqueria market apparently! A three course meal with wine was around 65 euros each. We found all the staff excellent. They were instantly helpful in reserving tables for dinner, calling taxis and making calls for us. There is also a gym and business centre with free internet use. I would definitely recommend it. We didn't want to leave!"}
{"sentiment":2.5,"text":"We live in the Valley (Langley/Pitt Meadows) and this was our first experience at Times Square Suites. As soon as you open the door, there is a feeling of 'being at home'. This was one of the cleanest places I have been to and we were very impressed. A guest before us had left a beer in the freezer which had leaked and the cleaning staff were right there to take care of it. Very attentive, friendly staff. We used all the transit systems as well as our feet! I'd recommend the Sylvia Hotel for dinner - it's amazing with an incredible view of English Bay, a nice easy walk back. The only thing we didn't do was spend some time on the rooftop deck, which was a shame. There is a great view of Coal Harbour and the city. Next time! I would highly recommend this little nugget in the city. I think this will become an annual event for us."}
{"sentiment":0.5,"text":"i read the reviews on traveladvisor so i was a bit apprehensive. Upon arriving, the arrival desk was very ordinary and not really helpful. We were pointed to where the shuttle was to come to and we waited for about 25 minutes only for the shuttle to come by and drive off without stopping at its stop!!!! leaving obvious guests standing. We reported to the desk and were advised to take a taxi...the taxi refused to help us with our luggage much to our surprise. upon arrival at the hotel - no seating or waiting area, we were made to wait in a long queue for almost 30 mins, with things looking quite disorganised. The room was very nice, very modern with functional and classy things. Breakfast was another 30 minute wait on a long long queue. The shopping not yet completed but promises to be very very impressive when it eventually is. overall, the hotel is very impressive but the service lets it down, this could be as a result of its newness or the incomplete nature of the complex as a whole. I have to agree that it should be better in a few months time if the management pays serious attention to the comments by guests."}
{"sentiment":0.5,"text":"A Pleasant Getaway... My husband and I just got back from our 6 day 5 night stay in DR. I looked on this site MANY times before leaving and I am not going to lie, I was totally freaking out before our trip that I made such a big mistake with selecting this hotel. Let me get straight to the point. Food was mediocore. I was VERY cautious about everything I ate, because I knew of two people who left their vacations early because they got sick from the food. This is not a 5 star hotel in regards to food, but I might be spoiled from great home cooking and great resturants in NY. Other guests felt the food was good. I ONLY drank bottled water and tried to stay away from ice. As for service, at times they did forget what I requested, soda, coffee, etc... and other times they were on top of me. I think they were just limited with the help in most of the restuarants and that made it hard for them to cater to everyone. At times, we ended up with the wrong food or side dish, because they did not speak English, but we did not make a stink and as long as it was edible and we liked it, we ate it. The room was great, except for the mildew decorative pillows on the bed, but I just placed them on the floor. Our AC leaked a little bit, but we never complained. Our room was made everyday and we always had a supply of towels, not wash rags (weird). Other guests that we became friendly with did complain that they had bugs in the room (not roaches, but crickets), their bed sunk in the middle, TV broken, etc. We happen to be lucky and had only minor complaints, which we never even brought to the attention of the hotel. The pool, beach and premises are absolutely BREATHTAKING, A TRUE PARADISE! This alone kept our spirits up the whole entire trip and nothing could get us down. The staff is always TRYING VERY HARD to please, even if they do not understand English AT ALL. Bring a Spanish/English Dictionary, it will help. The shows and late dancing were always fun. Do not expect to hear much American music, mostly Spanish, which was fun, but sometimes I needed a break. The only place I was able to hear American music was when the pool bartender Hector was always nice enough to throw on some Bob Marley for us. The people staying at the hotel made the trip fantastic as well. We met so many nice people from NJ, MI, NY,CA and Canada, and we had a great time at the pool everyday with them. The drinks were SUPURB, they had top shelf liquor and by all means they were geneous. I was addicted to the Paridisus drink. Also, if you book with the travel agent and she/he tells you you are 20 minutes from the airport, you are, but the bus stops at every other hotel also on the island which gets you to the hotel about an hour after leaving the airport, or you have to leave an extra hour early to get to the airport. Take a cab if you want to get to the hotel premises quicker. Would I go back right away? No. I would try other islands first, but it was an easy and quick get away, which was convenient for us NY commuters. Overall, I had a great time depsite the language barrier and food. This is not a 5 star hotel, but is the best on the island for sure. We heard complaints on the bus about the other hotels on the island being worse then ours. I am used to a 5 star in Hawaii, Vegas, etc, and there is just no comparison. Like I said ealrier the island is GORGOEUS! I think if they worked on a few of their flaws, this could be an amazing island, 5 star! If you have any further questions, I would be more than happy to help. My e-mail address: nettya812@aol.com."}
{"sentiment":-1.5,"text":"the room were of a v poor standard. small and v noisey. they looked nothing like the picture on website. my advice would be NOT to book here! i also suffered backache from the low quality prison-cell like mattress"}
{"sentiment":-1.5,"text":"Me and 30 other girls went to this place as a Girl Scout function. We booked 6 rooms all close to each other. When we first arrived, the place looked just run down and about to fall apart. The lady that came and serviced us had long greasy hair and rugged clothing. When we got into our rooms, every single one of them reeked of smoke and mold, even though the room said no smoking. Our card to the room even had a cirgarette burn on it! The comforter looked like it had never been washed and the carpet never vacumed. In one room we found a large family of German cockaroaches and every room had bed bugs in it! The sheets and matress had holes in it that were definatley not man made! The air conditioning was leaking every where also. Half of the girls were so disgusted by the rooms, that they looked like they were going to cry. The pool, which they had all been looking forward to, was a milky green color. The batrooms were super small and the showers had mildew over them. The furnishing was tacky and terrible. After 30 minutes of being there, everyone unanimously voted to leave and make our trip back home in one night. It was definatley not remodeled like they said. I will never stay in a Knights Inn again."}
{"sentiment":2.5,"text":"We stayed at Hotel Antiche Figure last week, and had an amazing experience! After travelling around to a number of other cities in Italy, we arrived at Hotel Antiche Figure and were pleasantly surprised by the great service we received. Anka was the most helpful, friendly and informative person we came across while in Italy! Such a sweet girl! Also had outstanding service from Antonio who provided us with some great recommendations of restaurants in the nearby vicinity when we couldn't bear walking any further after a day of wandering the Venice streets. We would highly recommend this service-oriented hotel which is in a great location right across the canal from the train station. So easy to get to!"}
{"sentiment":1.5,"text":"My wife and I just returned from a weekend get-a-way to Los Angeles. The Farmer's Daughter was a real treat. We arrived mid-morning, and although check-in was not officially until 4 p.m., the front-desk staff offered to have a room ready for us within the hour. They held our bags while we walked across the street to historic Farmer's Market for lunch and sightseeing. When we returned around 3 p.m. our room was ready. We loved the \"cute and country\" decorating, and we found the room clean and pleasant. We were concerned that since our room overlooked the Tart restaurant's courtyard seating below that we would be kept awake with noise, but it was simply not that type of crowd. We had a few minor issues: the filter for the in-room coffee maker had not been emptied, the room did not have a clock (no biggie since this was a pleasure trip), and the rocking chair looked like it needed a steam cleaning. Minor issues to be sure, and I have paid much more for far worse rooms. The Farmer's Daughter is literally right across the street from Farmer's Market and the Grove shopping center. Hollywood Blvd., Sunset, and Melrose were within a 10 minute drive. All in all, the room was great, the staff was very friendly, and the hotel in general was well worth the money. We're already looking forward to our next stay."}
{"sentiment":2.5,"text":"Simple aesthetic close to trendy coffee shops This is the second year I've stayed for my 3 week visit to Sydney and yet again I felt comfortable happy to be there. The rooms have a simple aesthetic with everyting you need and his year I had a delightful little courtyard. The staff are very helpful, particulalry Alan who was often on the front desk - his dogs are a delight - Mother Daughter! I had to change rooms during my stay as I had a brief visit to the Sunshine Coast on my return in my new room was a vintage bottle of red - a small gift for returning - a nice touch!If I'm lucky to visit Sydney again next year I am sure I shall be staying at the Altamont!John,PS: Try to get a courtyard room if you can and if not don't worry - still worth it!"}
{"sentiment":2.5,"text":"This is the best resort we have ever been to. The staff was excellent and the 3 bedroom suite was spectacular. The rooms were clean and spacious. If you are staying in Orlando, this is the place to hang your hat. We could have easily stayed here for an extended period of time. The price was unbelievable for what we received and comparing this facility to others we have stayed in around Florida, the Floridays Resort was hands down the best."}
{"sentiment":2.5,"text":"Took my wife to Vegas for a nice anniversary weekend. After seeing the stellar reviews here in Tripadvisor we decided to stay at the Signature at MGM Grand. All I have to say is thank you reviewers. We had the best time. Felt like the people at the front desk, room service, the doormen, the concierge desk (special kudos) made us all feel well taken care of. The attention they gave us was above what we expected. We so enjoyed our stay there that we are planning returning in a couple of years and know where we will rest our weary heads at night. The pool was refreshing and the poolside service was great. Love how they come right into the water with beverages and cater to your every need. The Room was clean and modern. The decor was appropriate for our tastes and the linens were soft and warm. Only complaint is that in the Junior suite the TV over the sink never seemed right aesthetically. A hotel should leave you sad to leave in our opinion. They succeeded. I especially like how I asked them to bring up special chocolates to the room with a 5 minute heads up and a 15 minute window and they didn't let me down."}
{"sentiment":0.5,"text":"ok so its not the newest place in ocean city, but for the cost not bad. we just sleep and shower then we are off all day and evening. considering ocean city is one expensive place to vacation, like food cost, boardwalk entertainment, etc... the hilton next door is way over priced. stayed at comfort inn on 5th st. room was ok. pool was dirty, and clothes laying around. nasty compared to the little pool at thunderbird. i guess its what you want to spend. if you want to keep up with the joneses go the the hilton, they are laughing all the way to the bank, just like me."}
{"sentiment":2.5,"text":"Great price, extremely nice staff made my trip to Phoenix for a job interview less stressful. I had to stay an extra night on a very busy weekend in Phoenix and they went out of their way to help me out. Got the job and now will be coming to Phoenix on sales calls. I will absolutely stay with them again."}
{"sentiment":1.5,"text":"I love this place. People need to realize that what they call a \"spa\" - the scented everything, the soft lighting, the expensve \"custom\" products... those are just add-ons to the basics - mineral water, massage, mudbath... That's what you'll find here. Mineral water - three pools' worth (and a baby pool) - massage (very good ones), and mudbaths (don't come to Calistoga and not have a mudbath!). Staying here, you have all day access to all the pools, so you can nap and soak and nap and soak. Very nice. Rooms are pretty basic, but have TV and internet. Could use a few more pillows, and mattresses are pretty unspectacular - quite firm. Since the rooms are kitchenettes, you can also make your own breakfast and lunch and whatever and save a bundle. I've been coming to Calistoga and staying here a couple times a year for probably 20 years or more. I always schedule at least one mudbath and a massage. I have learned the best time is during the week, check in on a Monday and check out on a Thursday or Friday. Look around on a crowded weekend and you'll see every \"rule\" being violated, from \"no cell phones in pool area\" to \"no children under 14 in the hot pool\" to \"barbecues for hotel guests only\". So if you're coming to relax, don't come on a weekend. Too many doting parents ignoring their kids' obnoxious behaviors; people up late and having wine-soaked, maudlin discussions on the patios that waft into your open windows. During the week, esp. off season, it's mellow. After the public hours end (around 9p, I think), it's wonderful to go take some wine down to the pools and look at the stars. There's a great grocery across the street, and plenty of good restaurants on the main drag or nearby. Lots of Russians and other eastern europeans around during the week - which can be interesting, they're usually pretty nice and fun to talk with. Again, it's nothing fancy, offers the basics, a nice staff... you can visit day spas in town for more upscale products and atmosphere, but I think you're missing what Calistoga - beautiful, down-to-earth, funky, time-warped Calistoga - is all about. Taking the waters!"}
{"sentiment":0.5,"text":"I was recommended this hotel because of its location, centrally placed and in the 5 days we stayed, we walked to all of the major tourist sites in this wonderful city. If you want location then this really is the hotel for you. For the remainder however I was disappointed. The bedrooms were small, our room was right next to the lift and so we were woken or disturbed on a fairly regular basis. No tea and coffee facilities in the room, no free wifi in the rooms and very expensive. The breakfast was reasonable, fairly limited range although all well prepared and presented. The staff were generally friendly although we didnt ask for much, as we didnt spend too much time inside. It was our first time in Rome, we fell in love with the city and will definitely return, although certainly not in this hotel."}
{"sentiment":0.5,"text":"This one falls into the roach motel category. A clean one, but still in the motel 6, super 8 level. It was cheap, on the main drag in Kissimmee & the people running it were nice. The pool is clean but kinda detached from the motel (across the parking lot). We didn't use the play area so I can't really comment on that. Others have remarked about the lack of shampoo/conditioners, this is true, bring your own or get them from the drug store. The breakfast is bare basics...all we ever had was cereal & juice/orange drink? Overall if you're cash strapped it's a good place. Unlike some other cheapies there were no loud parties, parking lot drag races, or criminal activity. It was quiet and only other families occupied the place."}
{"sentiment":2.5,"text":"This was our first time staying at a Marriott Vacation Club and it was WONDERFUL! The facility has enough to keep my 5 and 8 year old busy and entertained after a busy day in Orlando. There are basketball courts, mini golf, splash area, and a waterslide. It was centrally located to all the Disney Parks, Sea World, and Universal - no more than 15-20 minutes to each. It is about a 20 minute ride to the airport and close to great restaurants on International Drive. We stocked up at the local Walmart which was about 5-10 minutes away. The staff was extremely attentive. We complained about the bed and they changed it that day. With any request, we were met with a quick response and a follow up call to make sure it was to our satisfaction. The restaurant was a great place to eat after a long flight. The WiFi was spotty and only worked in certain areas of the room. That was disappointing, but we were on vacation. It forced us to unplug. Some of the rooms faced the freeway. We were lucky to be near the entrance where we heard an occasional car coming over a little bridge. It was nothing like the constant sound of cars whizzing by."}
{"sentiment":2.5,"text":"I was very pleased with a recent stay at the Hilton. During December it is across the street from the Gendarmenmarket ( One of the major Christmas markets located here)and U bahn right outside the front door. It is a very convenient location, wonderful buffet breakfast and overall a very comfortable hotel. Welcoming staff at the front desk, which sometimes can be extremely busy, but all spoke english. I would recommend a visit to Museum Island...lots of great museums but I felt the best was the Neues Museum..don't miss the 3000 year old bust of Nefertiti and the Pergamon Museum with the Ishtar gates and Pergamon Altar."}
{"sentiment":1.5,"text":"On arrival we were given a free upgrade to a room in the new part of the hotel, as it was my birthday. Room was one of the nicest i have stayed in amsterdam. DO NOT HAVE BREAKFAST! It was sub standard for a five star hotel, and you can get a more adequate meal in the cafes around the hotel. We were compensated for this after complaining at check out , and tjis did not seem to be a problem for them."}
{"sentiment":2.5,"text":"we've just returned from a ten night stay at the hawthorn suites and had a great time, the check in staff are friendly and efficient and will deal with any problems immediately, we had the complimentry breakfast each morning, not a great choice but it's free so i don't understand people moaning about it, always cereals, toast, fruit, yogurt, tea and cofee and a small selection of hot food each day, it kept us going most the day, eduardo at breakfast had my son giggling most mornings, we went as a family of 3, 39,29 and 6. only 15mins drive to disney, sea world and outlet stores, room consisted of bedroom with r/c tv, sofa bed in lounge with r/c tv, fridge freezer which was very handy for keeping drinks cool, microwave, hob, plates, pans and cutlery, it was like a self catering b&b. would recommend this hotel to anyone and would stay there again. free drinks in the lobby 5.30 - 7.30 with snacks a nice little bonus too. rooms cleaned well each day and whole hotel area spotless. well done hawthorn, thanks for a nice stay. the astill family, U.K."}
{"sentiment":0.5,"text":"Decent place for the money. Breakfast was very crowded for a weekend. Took an hour to get an omelet. Line was looooonnnngggg. Place could use an update but still decent value."}
{"sentiment":2.5,"text":"I wanted to treat my girlfriend to an amazing night in Paris. Even though I live here there's nothing like staying the hotel for a night for something special. The One Suite was absolutely amazing. It's like leaving this world and entering a soft world of love and care. The staff were great, smiling and friendly all the time. The suite was impeccable. And an experience of it's own. I strongly advice it to anyone who wants to try something different!"}
{"sentiment":1.5,"text":"Met up with family in Orlando since its a good middle point for all. Book Floridays based on website photos figuring how bad could it be. We were all pleasantly surprise. Rooms were clean and welcoming. Lots of room for all of us to fit and even a few who were too tired to drive home. We will be back for sure. Oh and staff was very nice and helpful too."}
{"sentiment":2.5,"text":"Wow, amazing hotel, great service, great wifi, great everything. My room with a jacuzzi was newly renovated for only $110 a night, plus the a/c unit didnt make any noise while i was sleeping. The granite was enticing, and i loved everything. Best inexpensive hotel ive stayed at yet."}
{"sentiment":1.5,"text":"The heading says it all. I make this my regular NYC hotel on business trips, as the prices are always decent, the staff are extremely courteous and helpful, and the hotel is so well positioned, whether you need to be uptown or downtown. Also very convenient to be able to hop on the subway right outside the hotel, if that's important to you. Hotel is clean, furnishing is fairly recent, beds are super comfortable. Have stayed here 4 times in the last 6 months."}
{"sentiment":1.5,"text":"(Superior Twin-bedded room) I paid SGD$205 / Aust$163 per nt. The view from my room on the 13th floor was amazing facing Bras Basah Road and looking over Raffles City Shopping Centre, Suntec, Theatres by the Bay, St. Andrews Cathedral and the CBD. The room was a good size, quiet, but the bed was rather firm. These rooms seem to have had some renovation done since my last stay in 2005, eg. newer carpets and flat screen TV. The bathroom was small and a little old, but functional. Housekeeping were very prompt in making up the room each day. Reception staff were very friendly, efficient and proactive. The Hotel is in a superb location for tourists planning on sightseeing."}
{"sentiment":2.5,"text":"The hotel was in a word, fantastic. We walked into the Four Season George V and while of course a different hotel, we would have rather stayed at the Lux Parc. As any other hotel I can not see the staff within 5 minutes of our arrival in the evening building a fire for my wife with a delivery of Cafe Au Laut as she likes it. The service was just great, we bombarded Royce with questions and issues and he answered each one well, and with strong dinner recommendations. He got us a window table at Ciel de Paris and Jules Verne. We thought our 2nd floor front street room a bit noisy and he moved us the next day to a perfect courtyard room. I can't say enough about the friendliness of the staff. Only thing Royce - we knew the warm weather would arrive as soon as we left! Rooms were large for a city (we did have executive), clean, well serviced. Location perfect, we wanted to stay on the left bank and our favorite area was walking around St. Sulpice and St Germain. The Parc itself beautiful with the flowers. I would recommend this hotel to anyone, and not hesitate to stay there every time I return."}
{"sentiment":2.5,"text":"Great hotel. Good location and good price. I will be staying here again. The rooms are a good size the NYC. I didn't eat in the hotel, only used the concierge to book some theatre tickets and he was very helpful."}
{"sentiment":1.5,"text":"I had the \"basic single\" room on the top floor. It was a small room that was stuffed with a twin bed (in good shape--firm and comfortable), a narrow wardrobe, a sink, and a small desk mostly occupied by a TV and hot-water kettle. The bed was tucked under a dormer window, so the wall sloped in over my head--not good if you like to read sitting up in bed, but I didn't care. The room and neighborhood were quiet. The only noticeable annoyance was the complete lack of a place to hang my damp towel. The shower was in a room in the hall, and the toilet was down one flight of stairs. I never had to wait for access to either. Breakfast was bread, some cornflakes, what I think were hardboiled eggs, and the usual thin-sliced cheese and meats. I paid 55 euros for the room, which seemed to be a good deal for such a location. There was no public wifi."}
{"sentiment":1.5,"text":"When we go to Vegas we always prefer to stay downtown. Love the Fremont experience - light show, rock bands, easy to walk in and out of casinos AND we win more downtown than we do on the strip. Stayed in the Rush Tower. Very nice rooms - like the double sinks, and fairly spacious. While many strip hotels charge a \"resort fee\" the Nugget goes not BUT we had to pay $10.00 if we want coffee in our room using the little one cup canisters. Would rather have good coffee from Starbucks. Fitness Center was $20.00 a day. We chose to walk Fremont and get exercise for free. There were hardly any plugs for appliances in the rooms. With two cell phones, IPODS, Kindle, etc they need to update this so that items can be easily plugged in. I just bring an extension cord where ever I go since some hotels still don't have enough plugs. The biggest issue we had with the hotel was the noise factor. The rooms must be made of paper. We were awakened at 3:00 AM by our neighbors playing loud music and singing at the top of their lungs. Now....yes this is Vegas and we were out and got home late too but did not choose to sing and play music for all to hear...so why don't the hotels have better soundproofing in the rooms since they know this will be happening on a daily basis. We decided to put up with this for about 45 minutes hoping that the neighbors would fall asleep or pass out but no luck. Finally at 3:45 am I decided to call the front desk only to be told all operators were busy and I was number 3 on hold. I held for 15 minutes and finally just left a message. Their message says they will call back. At 4 AM I pounded on the wall loudly twice and it worked.....silence after that. No call back ever from the front desk and no one ever to answer the phone...what if it was an emergency????? At check out I was charged an extra $90.00 by mistake on my bill. If I hadn't looked it over carefully and kept my original reservation booking, I would have had to pay this. As it turned out, I was told they switched over to a new computer system and the price had incorrectly transferred over. I was given a $90.00 credit back to my credit card but haven't seen it yet so hopefully I won't have to fight this one out with them as it was their mistake. However, even with these issues, I still feel this is the best hotel to stay at downtown. Service is generally good. Nice bars and entertainment. Free parking. Nice budget rent a car in the hotel making it very easy to rent a car for heading out to see the sights. Just keep an eye on your final bill and bring earplugs if you are not a heavy sleeper."}
{"sentiment":1.5,"text":"We recently stayed at Hotel Tilsitt upon arriving in Paris for the weekend and then again on the tail end of our trip before we returned home. The staff is very, very nice and helpful and accommodating. You couldn't ask for a better location. While very convenient to everything, it is located on a side street so there is not much traffic and noise. We rented two rooms that opened onto a terrace on the ground floor. Very nice. Small rooms but typical for Europe. Nice bathrooms with bathtub and comfortable beds. Breakfast was nice and the staff working the breakfast was very friendly. It was clean and nice. I would stay here again and recommend it."}
{"sentiment":0.5,"text":"The Trump makes some big claims,and for the high room rate I had to pay (as Vegas hotels busy), I hoped it would meet it's claims! Unfortunately it did not. The positives - It is an impressive and grand style hotel with pleasant staff and large room with kitchen area and comfy bed. Away from the hectic non stop strip, yet close enough to not be \"out of it\". No casino, so more relaxed than the big strip hotels, It was nice to not have the constant pressure to tip everyone for everything, that goes with these hotels. The let downs - Given an ease of access room without needing it or being advised. Shower much too low for me to use. Wardrobe too short to hang trousers etc. This was not a great issue but I was never asked if this ok and my request to relocate was not managed well, so I didn't bother in the end. Great room for Warwick Davies to use if he is ever in town. Hotel could not cope with breakfast queues, people hanging around lobby waiting for tables all very disorganised and a long wait. When seated food and service was good. The hotel is noisy, not fromwithin, but outside street and train (yes you can hear trains in the night - I also heard other people discussing this at breakfast) noises seem loud. It's as though the windows are not sound proof. I asked for at check in, and was assured my room was a quite one, so I can only presume the whole hotel suffers from this noise penetration. The whole reception area has the smell of cheap air fresheners. I presume some kind of automatic aromatic system is used. I don't think it is needed, it smells like they are covering a bad smell. All in all not a bad hotel, just not in the league it try's to position itself in. For my stay, it did not justify the rate paid. $200 per night less and I would not be so critical. Oh, and not to forget the dreaded resort fee! Hoteliers, If a charge is not discretionary, then include it in the room rate. Customers will appreciate it."}
{"sentiment":2.5,"text":"Great hotel Stayed at the Muse while we were in town to see a show. (The location is perfect for the theatres!) We really enjoyed our stay.It's pricier than where we usually stay but since it was only for one night we didn't mind. It really depends on what you are looking for. If you're looking for a basic no-frills room you can obviously find something that is cheaper than the Muse. Likewise, if you're looking to splurge there are plentier of hotels that are fancier and more expensive. But the Muse offers a level of comfort that you can't get at the cheaper hotels, without the stuffy air of your typical pricey suite hotel.Here is what we found. We booked online (thru the Muse's own website- they guarantee to offer the lowest rate so don't waste time going through a middleman site!). I requested a balcony room for an additional fee. I called the day before to confirm our room, and was treated very pleasantly over the phone.When we arrived at the hotel we had to track down the valet, which took a few minutes, but we weren't in any hurry. The foyer is small but comfortable (much more comfortable than most hotels super-sized lobbies). The hotel's restaurant is just off the main entrance, and though we didn't dine there it looked quite nice. We really enjoyed the atmosphere of the hotel. It's got a sort of casual elegance, so whether you are dressed for a show, or in tees and sneakers for siteseeing, you'll feel very much at home here.The front desk was pleasant and helpful, though they were busy on their computers and phones most of the time, so like the valet it was decent service but I wouldn't call it exceptional. (note- they were primarily busy doubling as concierges... if you need them to get show tickets, limo, dinner reservations, etc just ask, they'll get it!) We were early, so the bellhop checked our bags so we could go have lunch awhile.Checking in was a breeze, and when we got to our room it was clean and comfortable. There was fresh ice in our ice bucket when we arrived. Mini bar available (for your ew from our balcony, but the balcony is HUGE with comfortable furniture. The room and bathroom were a decent size for NYC. Comfortable bed, comfortable furniture, hair drier, clothes iron, modem jack, large tv, desk, coffee maker, toiletries, bath robe, even cotton balls and swabs are provided. Good water pressure in the shower.We came back to our room to grab an umbrella after our show- a rainstorm had hit and we were headed out for a late dinner. The bellhop didn't like our single, tiny travel umbrella and insisted that we take two full size hotel umbrellas with us. Boy did they come in handy!We slept quite well - yes, there are some street noises and also some typical hotel sounds- but nothing unusual for NYC! We enjoyed the late checkout (noon....many hotels boot you out at 11am), bellhop stored our bags again while we grabbed some lunch. Valet had our car out front in about 10 minutes.We look forward to going back soon!"}
{"sentiment":-1.5,"text":"please don't stay here....horrible! I don't understand how these ppl can give this place an OK. The floors were dirty and filthy. The bathroom...that's another story unto itself...and trust me, when it says suite, it's not what you think. Doors didn't even have proper locks. It looked like one of those hotels where you can rent by the hour. And trust me, my friends are very adaptable to environments when it comes to budget...but they were even freaked out. Pay extra for somewhere that you can actually lay your luggage somewhere, rather than propping it against the TV on the bedstand. The only good part about this hotel was the location...79 st station was a literal 5 minute walk. But I would've rather stayed in Queens and spent an extra 15 minutes on the subway than staying here again....beware!"}
{"sentiment":1.5,"text":"I was a little nervous about the Hotel Milano after seeing some of the negative reviews, but we had a great experience! The room was just fine- spacious enough, small windows, strong A/C, clean. Basically, it's all about location! You really can't beat it- it's central to everything. A couple of times, we forgot things while sightseeing, and all we had to do was trot back to the hotel, and ten minutes later, we were on the go again! The rooftop restaurant is pretty subpar though- have a drink up there for the view, but don't waste your money on the entrees. really, it's kind of a rip-off. We decided to eat there because we were dead tired- but I definitely would not do so again."}
{"sentiment":0.5,"text":"The HoJo near the San Diego airport is clean, and easy to find. The room was neat, but dated. I don't think they updated their rooms since I stayed there as a child! (across the country, but same idea!) They have a fridge that was empty, so you can bring refreshments to your room. I didn't make it to the continental breakfast, which is complimentary, since they serve from 6am-9am. There was a strange smell at the front desk. I can't put my finger on it, but it smelled sour and off. There was plenty of parking in the lot, but it was not brightly lit. Overall, this place is ok to crash for one night, but I wouldn't recommend vacationing here. The price was also exaggerated."}
{"sentiment":0.5,"text":"Very trendy. Rooms ok, not massive but central NY !! Best part is the location, 5 mins from almost most things. We walked everywhere, felt safer than in the UK!"}
{"sentiment":1.5,"text":"Stayed at the Sofitel for business for 5 nights. The recent renovation has catapulted the hotel into a different category. The entire hotel is beautiful as well as comfortable. The beds are extremely soft with white down comforters and pillows. The bathroom design and amenities are top notch. The rain head shower and brand name toiletries were great. They even have a speaker in the bathroom so that you may listen to the news while you get ready in the morning. Also located across the street from the Beverly Center Mall and down the road from Cedars Sinai. The restaurant/lounge in the lobby serves great food. Typical hotel prices but well worth it. The cotton candy dessert is to die for (ask the waiter for the assorted tray of desserts). In the evening the lounge becomes a \"VIP\" type of place so expect the velvet rope to come up after 9 or so."}
{"sentiment":2.5,"text":"We have never been this satisfied with a hotel. We stayed in a lovely 3 bedroom suite that had everything we wanted and more than we could have imagined needing. The rooms were big, the facilities were lovely, and the people could not have been nicer if they tried to be. We cannot wait to return for another stay."}
{"sentiment":1.5,"text":"We stayed here for a week for our big trip to Disney and Universal. It's a very beautiful new hotel so everything felt clean and fresh. All staff members are friendly and extremely professional. This hotel is just off I-4 so it's easy to get to Universal and SeaWorld if you rent a car. The free hotel shuttle service to Disney were always right on time so get to the shuttle stop at the scheduled time or you will miss it. Odd numbered rooms have a Disney view, very nice view overlooking the pool and golf course. At first glance I thought the room small, but once we spread out we realized there was plenty enough room for our 3 suitcases, and the 4 of us didn't feel crammed in. We really liked that there was an extra table in the room on wheels, it came in handy for times we ate in the room or just to put the suitcase on. The big negative of this hotel for us was that there were no coin operated washers and dryers. We were there for a week so it would have been nice to be able to wash while we were there and pack less. The pool is way cool. There are fun activities every day for kids like movies at night. We brought tube floats from home to save money since you have to rent them at the pool. When we made our reservations, there was a package for a few dollars more per night that included breakfast for two at the Harvest Bistro - well worth the extra cost! Just about anything you could want for breakfast, they have it. It can get crowded but we never had to wait longer than 15 minutes to get seated. Empty trays of food are replaced very quickly so if something runs out, come back in a couple of minutes and it will be full. It can get expensive eating at the theme parks so we usually opted to eat near the hotel for dinner. A good area to find many places to eat is along 535. Follow the signs to Downtown Disney (E. Buena Vista Road). Stay on the road past Downtown Disney until it intersects with 535 (S. Apopka Vineland Rd). The CrossRoads Shopping Center at this intersection has many places to eat, plus a cool mini golf course. Or if you turn left (north) onto 535 there are other options. Also on 535 is a Winn Dixie about a block north of the Steak and Shake. We bought bottled water and ponchos at Winn Dixie, which was a great investment since it rained at about 2:30 every afternoon while we were there - that's very normal summer weather apparently, so be prepared! Ponchos at Universal are $8, just so you know, probably the same at Disney. We really enjoyed our stay and wouldn't hesitate to stay here again. If you are a Hilton Honors member, there are perks so ask about them. There are other options besides earning points for your stay, so find out what deals are offered at the time. Just FYI if you rent a car: when you head back to the airport take the 417 highway (via 536) instead of I-4/528 because you can fill up at the 7-11 or Hess station along the way. Both are about 2 miles from the hotel on World Center Drive (Hwy 536), just before getting on the 417. From what I understand, gas stations closer to the airport are way more expensive and hard to find. The few miles you drive to the airport will not affect the full tank meter on the rental car enough for them to charge you."}
{"sentiment":2.5,"text":"We were first time visitors to Rome and the experience and service we received from the staff at the hotel has made us want to visit again soon. Our room on the 8th floor had a huge terrace overlooking the river and afforded great views of the city. It's a little out of the way, however, all the sites were in walking distance. I left an mp3 player behind but one phone call to the hotel and it was found and within 4 days it arrived home!"}
{"sentiment":1.5,"text":"Stayed at Hilton Berlin for 3 days at the end of February. was attending a conference on site. The rooms are spacious,clean and the staff friendly and helpful. The hotel is well located with shops within walking distance. However on Saturday night there was a little bit of noise,probably coming from a nearby nightclub. Heard some of the conference-goers complaining about the Wifi. the speed, the price. There are loads of Arab channels! Else cannot complain much. The breakfast buffet has an extensive choice of food."}
{"sentiment":0.5,"text":"Traveled to San Diego for the first time on vacation. A friend had suggested hotel circle as a good area to stay and boy, were they right! Fantastic location - no more than 10 minute drive to beaches, Coronado, Sea World and the zoo. The hotel room was large and when we asked for a quiet room away from the freeway, the desk clerk upgraded us to a room at the back with a small balcony overlooking the pool. The balcony was very nice to have to sit out and enjoy the breakfast and relax in the evening. It would be worth the $10 more they wanted on the website. Room was comfortable enough. Air conditioner was loud but that's pretty normal for rooms without a central unit. The towels were nice and soft. Staff were extremely pleasant an helpful. Good direction sheet they provide to get to all the sites. It was a great value for the price. Only complaint was we wished they offered fat free milk with the breakfast - they only had whole milk."}
{"sentiment":1.5,"text":"Although we stayed in the sister hotel above Denny's we found it to be of a good standard. The rooms were kept very clean and the coffee/tea facilities were generously replenished. The entrance through a badly lit car park could potentially be tricky & the management should be aware of this - increased lighting & more visible security at night would give more peace of mind. Some reviewers have questioned the quality of surrounding nearby restaurants, but Holiday Inns can hardly be held responsible for this. We would have no hesitation in staying here again. It was generally good value for money."}
{"sentiment":2.5,"text":"The entire sales staff and concierge did a great job of making sure that my meeting was productive and memorable. Anything we needed to change in our meetings, they were very accomodating and responsive. The concierge was extremely knowledgable and helpful in restraunts, golf courses and nightlife in the Gaslamp district. The rooms create a relaxing atmoshpere and he bar is great to hang out in before a Padres game. I would highly recommend this hotel for anyone wanting to experience San Diego the right way."}
{"sentiment":-0.5,"text":"Mold and mildew in shower, tub did not appear to have been cleaned in quite some time. Room safe needed to be serviced twice during our stay. Very bad stains on carpet. Do not feel room was clean when we arrived nor was it cleaned very well during our stay. Requested coffee maker be brought to room - they did not bring coffee cups nor coffee until we called back and requested. Do not believe this hotel should be rated a three and one-half star hotel as Hotwire represented."}
{"sentiment":2.5,"text":"The first impression was amazing! Everything is on the high level!!! From myself a 5 Stars rating confirmed. Room quality is awesome, the design and the comfort refers to the FOUR SEASONS standards! Very peaceful and the sleep quality is perfect. You can finally rest after a hard working day. Rooms are very clean and fully equipped. The service and a F&B is and was amazing! All the dishes that we've tried were cooked perfectly and served with high quality! If you are searching for a good place where to stay, I strongly suggest you Four Seasons Hotel George V Paris! :)"}
{"sentiment":-0.5,"text":"Really still 1970s. Noisy, lights from spotlights came through windows, not particularly clean. Charged for internet and lots for parking... unacceptable nickel-and-diming for a supposedly 3.5 star resort."}
{"sentiment":1.5,"text":"I stayed at the University Inn over the Labor Day weekend. The inn is a mere 20 mins drive from Sea-Tac airport, which is great because my husband and I only got into Seattle at midnight. The hotel, though not located exactly downtown, is a stone's throw away from most of the city's attractions eg. Pike Place Market, Space Needle. The public bus is convenient, if not, the free shuttle service offered by the inn is also a great way to travel. The inn is clean and pretty roomy. Beds are comfy and clean and the free wireless internet is certainly useful! Breakfast is wonderful, the only complaint I have is that there are hardly enough tables to go around in the breakfast area. However, they do offer trays so you can always take your breakfast up to the room. Other than that, the hot waffles are a wonderful way to start the day. This inn is definitely worth checking out if you're coming to Seattle, don't waste money on expensive chain hotels!!"}
{"sentiment":2.5,"text":"The rooms, common areas, and the grounds are all just lovely. The staff was friendly and helpful, without exception. The complementary continental breakfast buffet was good; far better than what you get at most places. The location can't be beat; 5 minutes from the airport, plus they provide a free shuttle to and from the light-rail station which takes you right downtown quickly and inexpensively. We'll definitely stay here again when visiting Seattle."}
{"sentiment":0.5,"text":"Stayed here for three nights in November 2009 for the first time. I'd contacted the hotel in advance to request an early checkin which was not honoured on arrival by the unfriendly checkin agent until I suggested I would cancel my reservation and checkin at the Marriott. Miraculously a room was then found (after he had previously \"promised\" that no rooms were available). The room itself was quite nice and spacious - small walk in closet, large room and a comfortable bed made the place nice to relax in. The bathroom was also large and contained both a walk in shower and a bath. Incidentally both of the rooms I saw had a shower door which doesn't shut completely causing water to leak. Room service was mediocre and expensive (I've yet to find a hotel where it isn't!) but was perfectly edible. The location is good for downtown and the park but if you're in town for tourism purposes maybe a hotel by Circular Quay or darling harbour might be more appropriate. Checkout tried to charge me for somebody else's breakfast consumed in the restaurant which took quite a bit of sorting (turned out they didn't have the other person's signature on the check in the end). No bill had been put under my door the night before so it was lucky I checked. All in all a reasonable hotel but I'd definitely stay at the Circular Quay Marriott next time."}
{"sentiment":-0.5,"text":"On our first night, we checked in put our luggage in the room and went out to eat. When we got back to the room it had been raining and we found that the rain gutter was making a lot of noise that could not be ignored in the bedroom. We called down to the front desk and they were able to move us to a new room. If we had only stayed the one night we would have been very pleased with everything and probably would have rated the hotel as a four (very good). However, on the second night when we returned from a show the room stank of cigarette smoke. We called the front desk and they assured us that the entire hotel is \"smoke-free\". Then they made the excuse that if someone is smoking on a balcony near our room that the smoke will be pulled into the nearby rooms. This was strong and continuous, I doubt that it was someone outside because the smell didn't let up all night and got even stronger in the morning. The hotel should have been designed to prevent a few rule-breaking guests from ruining other guest's stay."}
{"sentiment":-1.5,"text":"We arrived in Madrid after a long day/night of traveling only to find that the hotel had canceled our reservation- they sent an email at 6pm the night before (while we were traveling to Spain). The front desk people we exceptionally rude about the cancelation (I had previously confirmed the reservation- twice). A group was staying at the hotel and their flight was canceled so their reservation was extended and ours was canceled. I am a flexible traveler and understand when things/plans change but this was really above and beyond. The hotel was very unhelpful with finding us another comparable hotel- we ended up staying at a small/dirty hotel on the other side of town. The service and treatment was extremely disappointing. Save yourself the aggravation and don't stay here."}
{"sentiment":2.5,"text":"The suite was hugh, bathroom upscale, resturant and garden lovely. Although we had read mixed review on the breakfast--we enjoyed it and had good service both days. The front desk was really helpful and pleasant. The location is in the charming historic district-- within walking distance of excellent resturants, waterfront, and a block from the Notre- Dame Basilica (we toured it during the day and were glad we went back for the light show that night before we went out to dinner.) Not inexpensive but excellent value. We were there for a couple of days before leaving on a cruise and found it a wonderful place to start our vacation."}
{"sentiment":2.5,"text":"This hotel was outstanding. It is in a great location in a nice neighbourhood. There are shops and restaurants all around. The tram stops right near the hotel and you can easily travel to the centre of the city or to the Amsterdam-Zuid railway station. The staff are very friendly, very helpful. My room was clean and quite large. Breakfast is tasty and several different items are on offer, sure to suit many tastes. Beethovenstraat is fairly busy, but not overwhelmingly so. Staying here puts you in the heart of a typical Amsterdam district, away from the posh Jordaan, out of the loud and clubby parts; it's just a nice, comfortable, pleasant place to stay."}
{"sentiment":1.5,"text":"I was slightly uneasy about selecting a hotel in NYC for a trip with two girlfriends this past weekend because of the current bed bug issue and our relative unfamiliarity with the city, but this hotel was nearly perfect for our needs. The rooms were very clean, the beds and linens were comfortable, and the location was pretty central. We actually had a phenomenal experience dealing with the staff - the front desk and cleaning staff were incredibly helpful and polite. It would have been a flawless experience had it not been for the very last part of my trip. When I was leaving the hotel to catch my flight out of LaGuardia, the bellman offered to hail me a cab. After approx 5-10 minutes it was clear he was having some difficulty getting a cab to the airport. He informed me the hotel contracted with a private car company and I could take one of their rides for $45 - a rate that included all tolls and gratuity. I was skeptical since I had heard these rides were a scam, but he assured me this company was affiliated with the hotel and trustworthy. Since $45 was around what I was expecting to pay in total for the cab and I confirmed with him THREE times that this was a flat rate, I agreed. Not five minutes into the ride was the driver attempting to get more cash out of me and saying that the $45 did not include toll fees. Unbelievable. I persisted and refused to give him any additional money but it really left a bad taste in my mouth. I would not recommend any hotel guests use this option, and I would recommend the hotel seriously consider switching the company they work with for this service or at least audit the drivers or bellman. Other than that I would highly recommend this hotel."}
{"sentiment":2.5,"text":"Upon arrival we were able to check in early and request a ground level villa. Pleasantly surprised that they accommodated both requests without question. The villa was roomy and setup exactly as pictured, large bathtub was a plus. All utilities worked as expected. I did have to call maintenance to fix the lock, they arrived within 10 minutes and addressed issue. We enjoyed the pool at the front, kids were busy with the slides and kiddie area. Pool was well maintained. We did not take advantage of any of the planned activities, between the villas and liki tiki they offered many options. One Word: Location Very close to the maingate at Disney, in fact the road leading to the front entrance can be taken 1 mi (approx) north directly to Animal Kingdom. Close to restaurants, convenient stores, and souvenir shops. I had read many reviews, good and bad and had reservations about the place based on the reviews. Our experience was everything we expected, perfect. We were busy at Disney for five straight days so we did not sit through the time share breakfast, they did call the room phone to register us but we were never there to answer. I did notice one evening the phone ran at 6pm but we did not pick it up, point being when they do call it is not too late. We did purchase our own toiletries, Toilet paper, shampoo, etc... Locked ourselves out one evening going to the pool, a key was given to us without any extra charges. With all that said this is not the Polynesian, Beach Club or a five star hotel... it is a roomy villa with a full kitchenette, Washer and Dryer, two full baths, with amenities for family fun. Overall we were very pleased with our stay and would recommend and stay at Orbit One again."}
{"sentiment":1.5,"text":"This is a great property for families. Lots of space. It is a little tricky to find, but is in a brilliant location very close to the Rialto bridge and St. Mark's Square. Get a good map (you will need it anyway!), follow the hotel directions, and you should be fine. We were a bit disappointed that the water taxi could not (or would not) get us directly to the hotel, but we understood once we saw the queue of gondolas in the canal! Our only complaints were with the additional charges for the kitchen use (50 euros if you want it opened at all) and for the breakfast. Also, there was air-conditioning, but it seemed pretty ineffective! The provided toiletries (shampoo, etc.) were barely sufficient and were supplemented by our own travel supplies. The \"down-sides\" are easily out-weighed by the positives of this property. Internet access was free in the room (not wireless - and you have to get the code every 24 hours). It was great to have the refrigerator in the room to store cold drinks, etc. Prices for water, soda, beer, wine, etc. were VERY reasonable (as cheap as we found in the shops). The guidebooks on \"loan\" in the lobby area were appreciated. The staff at reception were helpful, but did not go out of their way to be friendly. Overall, it was a great experience, and was much more cost effective than booking 2 separate rooms for 2 adults and 2 teens."}
{"sentiment":2.5,"text":"Excellent Hotel My wife, daughter and myself have just returned from a 3 day stay in Sofitel St James, and thoroughly enjoyed all aspects of our stay at the hotel. The location, staff and rooms were second to none, with incredible attention to detail. We requested a cot for my 15 month old daughter, and found a baby bathrobe, teddy, baby bath and rubber duck in the room - such a level of service. I really cannot fault the hotel and will definitely be staying here next time I visit london."}
{"sentiment":2.5,"text":"Stayed in Hollywood for New Years Eve. What a blast. The Saharan was great. Nice hotel room with clean bath. Important for girls. Situated street side noise from traffic high but didn't mind went to bed at 3am anyway. Across the street from some very good restaurants. Loved it. Handy for the Guitar Center. Rock on."}
{"sentiment":2.5,"text":"Our room was comped so it was on a lower floor with no view and a very small bathroom. However, it was clean and the bed was comfortable. We had a great time in the casino ~ lots of action on the slots, even though we gave most of the winnings back! The tram to TI is a nice feature for a change of scene. Thank goodness, they no longer charge a resort fee for comped rooms. Wish they would make the resort fee optional. Some want those amenities and others could care less!! Overall it was a very nice stay."}
{"sentiment":2.5,"text":"This is truly a unique hotel. Great rooms. Great spa/workout facilities/pools. Great food. Parking was far away from rooms however and the map of the different buildings could be better to include the pathways so you don't get lost. Overall it was a wonderful experience."}
{"sentiment":2.5,"text":"We went on the trip with another couple and couldn't have been more thrilled with all that we experienced while at The Royal. We were in a Jr. Ocean walk-out suite and all details of the experience were more than we could have expected. The attention to special details, cleanliness, and the friendliest most accommodating staff made it extra special. (kudos to Deny who took good care of us at the pool every day!) Favorite aspects: service, diversity & quality of food choices, room quality (and did I mention service?) Least favorite: the 90-minute sales pitch that took several hours, evening entertainment shows (theatre was closed so shows were in the lobby). All in all......wonderful and will return! (full disclosure......in spite of time involved we jumped on the sales offer)"}
{"sentiment":-1.5,"text":"When I arrived at the hotel I found a barefoot clerk that looked like he was trying to get into the Guiness Book of World Records for Longest Fingernails - Most establishments have a dress code and require a certain level of personal hygeine, so I was a little put off by this. I arrived at my hotel room only to find that I had to shoulder-chuck the door to open it and employ a group of large men to manhandle it closed again. Upon entering the room I found that the cause of this inconvenience was the horribly warped and uneven floor. I was able to make my way safely across the floor to the balcony only to find that I had a view of the ghetto and a pool that looked like it was filled with stew rather than water and chlorine. Shortly after arriving at the balcony I realized that it was barely even attached to the building so I retreated to the \"safety\" of my room. Making my way to the bathroom I found myself letting out a sigh of relief that I still had my shoes on as the tiles covering the floor were so uneven that walking on them was more like an extreme sport or walking on broken glass. I was expecting to find that the shower didn't even HAVE a floor, but to my surprise it did. All in all the place was disgusting and I will never return. But I suppose it could have been worse... Maybe?"}
{"sentiment":-1.5,"text":"Rooms very small and cramped Tried to get 3 of us into 1 room eventhough we had booked and paid for 2 rooms Shower door didnt close Found used condom under bed! Breakfast consisted of cornflakes ,boiled eggs and cheap sliced bread still in wrappers Staff very unprofessional. Nobody smiled or spoke. Even staff on reception were not friendly I could write a book on it but be warned!"}
{"sentiment":0.5,"text":"If you are looking for the \"Vegas Hotel Experience\", then think twice before booking the Tropicana. While there is nothing wrong per se with the Tropicana, you may be disappointed when you walk around the other hotels on the Strip and see what you could have had for an extra few quid! We stayed in the hotel for four nights over the Easter weekend and it was my first time in Las Vegas. The hotel has apparently been refurbished very recently but our rooms seemed a little tired already. The bathrooms had definitely not been refurbished and could do with a bit of a makeover. The rooms were however clean and spacious and had a comfortable big bed. The pool area is really nice and was a mixture of families, older people and young people. The sun loungers and towels were free of charge with the room booking and there were plenty to go around. The pool area was clean with nice gardens around it. The pool bar had good service. The hotel has a couple of options for food which varied in price and quality but there was something to suit everybody. There are two Starbucks in the hotel and a couple of small souvenir and newsagent type shops. Check in was quick enough and we used express check out, so that only took a couple of minutes. The casino is bright, airy and scented with coconut, which was a nice change from the darker, smokier casinos. We played a lot of slots over that weekend and the machines at the Tropicana seemed the unluckiest for our group and also had the least attentive waitresses. I only managed to get one drink in the Tropicana over the whole weekend! Beware of the hotel telling you that you have free boarding pass printing. I had to go through a major rigmarole with the front desk to get passes printed despite requesting this a day before and emailing the pass to the desk. As I said at the beginning of this review, there isn't really anything wrong with the hotel, but don't expect to be blown away by splendour. It is also worth taking some of the reviews oohing and ahhhing about how great this hotel is with a pinch of salt, unless I stayed in a different Tropicana! It really is just a basic hotel."}
{"sentiment":0.5,"text":"This place is ok, they've done the best they can do with it. I stayed in a 6 bed dorm, the \"Excalibur\" room. Apart from being old and slightly run down, it's clean and social enough. It's a little bit above the main part of the Strip, but the Deuce bus (which is 24 hrs) goes right to it so no huge issue there. Walking from the corner to the my room though could've been more enjoyable, but we managed. The only reason I wish I had stayed on the Strip instead of here was because of the experience staying on the Strip. Staff was friendly and helpful when I asked for advice, common area was fine. My major fault was no lockers in the room. Otherwise, it's an ok stay."}
{"sentiment":0.5,"text":"Beware unrenovated rooms showReview(2795243, 'full');"}
{"sentiment":0.5,"text":"Nice...but wouldn't go back We have just returned from a stay at the Macao (Feb 10-16/08). We did not arrive until the 11th due to a missed connecting flight at JFK thanks to Delta airlines. Funny though, although we arrived a day late, we still had to wait almost 15 minutes for our rooms to be ready. We travelled with a group of five couples. We found this resort to be geared mostly toward quiet, older guests or families. We found many of the guests to be quite unfriendly and even rude...for example...bumping into you accidentally poolside but never saying excuse me or I'm sorry. One older fellow even raced my girlfriend to the buffet to get to the omelette bar first!! Anyway, the pool was very pretty but very quiet. They do have a few aerobic classes and other activities periodically at both the pool and at the beach, the same as any other resort we've been to. There was no music playing other than when one of the activities were taking place. The piano bar was okay, with only a few songs played nightly. We found the staff to be quite friendly and willing to help out with whatever you needed, but many of them had difficulty speaking English. The rooms were standard, nothing special and I found the bed to be quite uncomfortable. The food was okay, again nothing too extraordinaire ...compared to our stay last year at a Bahai Principe. The beach is beautiful but all of the resorts share the same beach of course. There are lots of chairs available for use and there is plenty of room for sitting in both the shade and the sun. We found more fun going over to the Riu Tainao and the Riu Bambu! The disco does not open until 11 p.m... too late, but it seems it is geared mostly toward the staff anyway. Overall it is always wonderful to get away on a trip, but none of us will consider returning to this resort again."}
{"sentiment":2.5,"text":"I stayed at the Residence Inn last week (we had to leave our Townhouse for fumigation). We spent 3 days and i would reccommend this to anyone who likes to stay in an hotel with all the accessories you will have in your house (dishwasher-washer/dryer - microwave ...etc..etc.. I am very pleased for the quality of the equipment I found in the room (not the usual cheap stuff). Very Clean and excellent for kids."}
{"sentiment":2.5,"text":"GREAT Hotel; had a room with an lovely view. Experienced a few minor problems with a staff member at the hotel and the General Manager of the hotel went above and beyond to make sure I was happy. Great location for NYC, rooms are very generously sized for being in Times Square. I can't wait to return!"}
{"sentiment":2.5,"text":"The hosts were wonderful! The room #1 was large and comfortable. Fusion Suites is close to the museums and on block from public transit. We will return there soon."}
{"sentiment":0.5,"text":"Nov 4-7, 2011 Located between Taylor and Mason on Bush, this property is a good 5 blocks from Union Square and a block down from Nob Hill. We stayed two nights in a \"cozy queen\" and one night in a \"fireplace queen.\" The former room #43 was typically smaller with a tiny bathroom. The shower was so tight that turning around could cause your elbow to turn the water faucet handles and change the setting. The wooden floors were very creaky that could wake someone in the room or in a room below. The \"fireplace queen\" was relatively roomier with a tub and a working gas-fed fireplace. The housekeeping was on par with the best properties. There is no view except for the exterior wall of an adjacent building. Every room has motorized window shades. Recommended parking at State Garage is two blocks away on Leavenworth at $20/night with no in-out privileges. I didn't have much contact with the staff. The free breakfasts had the usual plus two or three hot entrees that changed daily. This is a solid choice although a bit far from Union Square. The immediate area is for me rather sketchy."}
{"sentiment":2.5,"text":"This hotel is wonderful in terms of location, great service, and comfortable, clean rooms. We will definitely be back!"}
{"sentiment":2.5,"text":"Our Wedding We decided to get married in the Caribbean in Jan, so my parents flew out last year to check out the hotel and others in the area. They found this to be the best one around.So we flew out a party of 11 with First Choice. My husband and I flew Premier Class, which was great well worth the extra leg room for the long flight, and the booze went down very well too. Everyone else was Star Class, but they too enjoyed their flight, and was comfortable.After a very long day we arrived at the hotel, and made our way to our rooms where we waited for our luggage to arrive. We had trouble getting into one of the rooms, but after a lot trips to the reception and phone calls, we finally got maintance out and the managed to fix the problem, apart from taking about 4 hrs from start to finish, they were relived to get into their rooms.The following day we met Julissa, who was the Wedding Co-ordinator. I had been in contact with her for months before the wedding and it was lovely to finally meet her. She was very nice and made us all feel welcome. We looked through some flowers which I had to choose, and spoke about the venue for the wedding, which of course was on the beach!!! We also discussed where we would have our evening meal, we chose the Italian. Julissa explained everything that would happen regarding the Judge, and what would happen on the day.We then spoke to the photographer there, asking for them to be there at the ceremony. The wedding package was $550 which included pictures of the bride before the wedding, and pictures of the wedding. He said we would be able to have 100 pictures for this price. When it can to picking up the pictures, we then got told that we could only pick 50, and the other 50 would be copies of the one we chose. I think this was a bit misleading, and should have been told at the beginning that we would actually only really get 50 pictures. For an extra $300 my Husband and I decided to buy the CD which includes all the pictures that were taken, as it was too hard only choosing 50.We had been there 6 days before the wedding, and we had had some not very nice weather, but the day of the wedding turned out to be amazing!!! We were meant to get married at 11am, but Julissa informed us the Judge was running a bit late. But by 11.50 I was walking bare foot along the beach with my Dad towards my future Husband. It was an amazing feeling. The Judge performed the ceremony in Spanish, and Julissa translated it into English. We then drank Champagne, and had lots of pictures done on the beach.Our meal in the evening was lovely, plus a great reason to get in the dress again. We also had a wedding cake which was very very nice, and drank the local rum, the waitress in there certainly seem to be enjoying herself!!!!As part of the package, we were meant to have a night in the honeymoon suit, but they seemed to all be full, including all the nights in our second week, so Julissa arranged for an upgrade to the Elite Suits. We were shocked to find out it was for the whole of our honeymoon week, rather than just the night. The room was very nice, but not too different from the Junior Suits. We were in Villa 6 right by the beach.The whole holiday was great. You had so many restaurants to choose from in the evenings, there was something for everyone.All the free booze was good as well, my other half reckoned he drank his own weight in Jack Daniels!!! The measurements are very strong at first, but once you get used to it they are good!!!There were 2 pools there, the blue one was the quiet one which we sat at and the yellow one had all the daily activities. This was very loud at times, and when you hear the same thing over and over again for 2 weeks it can become very annoying!But our main reason was the wedding, and all I can say is it was truly amazing getting married on the beach!!! I would recommend it to anyone!!"}
{"sentiment":0.5,"text":"Background We're in our 30's. We've done an annual trip to Vegas for each of the past 6 years. Past hotels we've stayed at: The Hotel, Wynn, Caesars and Bellagio. For our stay we upgraded to a corner suite on the 60 something floor (which is really like the 40 something floor but whatever) The Good The balcony is really cool. Really enjoyed having a cocktail while observing the sounds and sites of Vegas. Really hope future hotels (if there are any) include balconies. Corner suite is nice. Lots of room, two huge bathrooms, large living area. Really nice. Probably best we've had in LV. Service was solid. Ordered room service for breakfast each day and it was on time and hot. Check in was pretty prompt and friendly. Pool area was understaffed which is mind boggling to me. If you're charging $15 a drink, you'd think you'd make sure you have enough staff so that no one has to wait. Design is also impressive - it has a NY boutique feel even though it's massive. The Bad The pools are weak. The Boulevard Pool is a rip off. To sit by the pool you basically have to pay $300 for a day bed (or more for a cabana). I suspect because of this, the Bamboo pool fills up quickly and continually until it starts to resemble Rehab at Hard Rock (google it if you don't know what I mean). Didn't try the Day Club pool as I have no interest in having dance music blast at me at 1:00 pm (or 1:00 am for that matter). Seriously though, the music coming out of the Day Club was loud on our 60th (or 40th) floor balcony. I can't imagine what it would be like up close. Restaurant selection was average. Jaleo was quite good (but packed), DOCG was meh and nothing else really excited me. Sportsbook is modern but really small. I was betting horses and a couple of big tracks weren't even on the television bank. Pretty amateur. Can't imagine what they'll do when (or if) the NFL season starts. Plus they were insisting on $50 minimum bets (even for horse racing) before they'd give you a drink. The Trashy I cannot overstate how many women (well really girls) were marching around the place in dresses that would make Dad cry. For a man of my age with my lovely girlfriend it really was a bit awkward (albeit someone amusing). We ran into a few people our age or older who clearly were uncomfortable with the whole scene. Verdict Glad we tried it and really like the balconies. But I don't think we'll be back soon. Ultimately, it's just not aimed for people like us. But if you're single and under 30 and you can afford it, it may just be a modern day Disneyland."}
{"sentiment":-0.5,"text":"Perfect location and you wounder why it can be so cheap. The answer must be that the hotel is old and has not been renovated at all. Even some of the staff wore old uniforms with hats you only see in movies. We stayed 3 nights. The beds were ok, no flees or any kind of bugs we read about in later reviewes from this hotel. Though there was a rather bad smell when we turned on the airconditioner so we didn't use it. Once when I should wash my hands in the bathroom the water was brown, bad plumming. The guests were mostly asian. Internet available in the lobby. A small deli just next door. We spent so little time at the hotel so we would probably live there again. It must come to a limit where the hotel either must be renovated or closed down. Regarding the price for a hotel on this location the answer is clear but as i said; you get what you pay for. Don't expect more than this."}
{"sentiment":1.5,"text":"Gerne wieder showReview(18534926, 'full');"}
{"sentiment":2.5,"text":"My wife and I went to NY for Valentines Day weekend. The service was excellent! The rooms are small but done really nice and the bed was very comfortable. There are some great restaurants nearby that you can walk to, but don't eat at the hotels sushi restaurant. It was very expensive and not that good. Overall I would recommend this hotel."}
{"sentiment":1.5,"text":"My husband and I just returned from a 10 day holiday at the hyatt in lahaina.We both agree that it was not a luxury hotel but not a standard one either,actually it was a balance of both.the grounds were beautiful,we got upgraded to a full ocean view room...and the view was amazing,ocean in front,the mountains to the side.The room was nicely decorated not luxurious,the bed was so comfortableBathroom could be updated but it was fine for us.The pool was lovely and the slide fun,we had no problem getting poolside chairs.I agree with others,the beach in front the hotel,was rocky and waters murkey but a short walk down the waters are clearer and calm. The staff was super friendly but everything in the hotel was expensive,and concierge was a bit misleading at times with thier refernces.Cascades restaurant the dinner and room service was quite good...and we had complimentary breakfast at swans Court food is decent.They gym was superb,and we enjoyed the grounds of the hotel alot....we did daily expeditions to all over the island and other hotels and found the hyatt the staff and other guests were the friendliest."}
{"sentiment":2.5,"text":"After being confused with the many options and locations to stay within Venice I am so pleased I booked the Serenissima. The location between San Marco Square and Rialto Bridge was brilliant. The family run hotel was very friendly, very clean and all their recommendations for where to eat were perfect. This was important to me as I was a woman on my own. It wasn't important to me at all that my room didn't have a view and that it was small but adequate. (My 6ft 2in hubby would have had trouble in the minute ensuite though!) They have a small bar and areas off the landings to sit and read. Breakfast is basic with lovely coffee. I have a terrible sense of direction and had trouble with getting the right exit out of San Marco Square. I hope this will help others as it is simple and quick if you get it right! Look to the right of the banners for the Correr Museum. Opposite end to the Basilica etc. The number above one of the shops at the exit you need is 88 and one is called Markus. The exit is marked Per Rialto. There is one bridge to cross and when you get near a 4* hotel and Georgio Armani you will see the sign and the red flag outside the hotel. I was never asked to see my ticket on the ATCV water bus but they were very keen on the Alilaguna from the airport and back. They only take cash at the ticket office at the airport for the alilaguna trip into Venice (12 euro) and if you buy a 2 day (26 euro) etc ATCV water bus ticket there. I got a ticket from the Doges Palace which included the museum there and others at the Correr Museum. They tell you it is good for 3 months but they don't tell you that you cannot re-enter. So I wanted to go back into the Palace as I missed the museum there but you can't go back in! however the cafe at the Correr is great value (if that isn't a contradiction in terms in Venice) as you can sit and look out at the Sq to the Basilica, Doges Palace and Campanile and have a coffee for 2.5 euros. Compare that to 7 euros in Florian where you don't have the same view at all. But was the 13 euros in florian worth it for the iced coffee I had? Oh yes! The weather in early March was very cold and a drizzle of rain everyday. I had a bad cold too but went to a Pharmacy and got some great tablets to stop my nose running so don't let anything spoil your trip. I did find the overload of religious art and over elaborate explanations of the governing system too much on the audio guides. Then the Peggy Guggenheim home was a complete contrast in the opposite direction of Pollock etc. But I embraced it all."}
{"sentiment":2.5,"text":"Stayed from Monday to Friday. Weather was very hot. Hotel was very central to buses, trains and metro. Bus dropped from airport to Termini - 8euros single trip - approx 40 min journey. Then from Termini it was a two minute walk to the hotel. Hotel was clean and kept very tidy. Room was cleaned every morning and towels changed each day. Electronic safe in room to secure our passports etc. Continental breakfast was served in spotless dining room between 7.30 - 10am, plenty of choice of food. Staff friendly and spoke English. Were helpful in showing directions to locations. Street very busy with people but we did not encounter any problems. Hotel was very central to all places of interest. I will be visiting Rome again and would definitely consider staying in Hotel Marconi."}
{"sentiment":2.5,"text":"This hotel's staff, especially Mr Kiran Rangoo, made our visit Paris a truly exceptional city break. Attentive, courteous, helpful are just a few of a reprtoire of compliments we could mention. Otherwise, the location of the hotel is perfectly placed close to the Majestic Eiffel Tower. Breakfast was delightful and the rooms were equipped to a high standard. Overall a very impressive hotel and staff which we highly recommend. Once again, a BIG thank you to the staff."}
{"sentiment":2.5,"text":"A marvelous hotel in every way except location. The lobby has a distinct character that mixes ultra-hip with classic old fashioned charm - featuring a cross between an alpine ski lodge and an ivy league library. Terrific value for the amenities. Only drawback is its location down in the Financial District... but it's really just a short subway ride away from the rest of the city."}
{"sentiment":-1.5,"text":"We booked this hotel looking for a unique stay on our Madrid stopover. The check in, location and rooms where all good. The stay only turned bad when around 1am we heard the neighbours come home and then start talking. They followed this up with another hour of \"intermate time\", then finally at 3am they continued talking and laughing. None of this is a problem to me as they can do whatever they want in thier room, the fact that it kept us awake and we heard everysingle detail was not good. Ensure you to not get Room 109. Things turned very bad in the morning when we went to check out; 1, breakfast doesn't start till 9:30am! 2, the receptionist started dry-reaching during the check out process and then before they got to swipe my card, ran out from behind the desk and ran into the little ajoining cafe where they vomitted all over the floor and continued to vomit in the kitchen there. Once he returned to swap my card my partner joined me in the lobby and we left the hotel as he came back around to the cafe to clean up his mess. In one word the last couple of hours of our stay can be described as a \"JOKE\". Think again before booking here."}
{"sentiment":1.5,"text":"I stayed at the Roosevelt over Memorial Day weekend as part of a contingent of ~900 rugby players who were using it as their headquarters hotel. Stayed for nearly a week. I wouldn't call it the lap of luxury, but the rooms were fine and the public areas were nice. We stayed in a room with a King-size bed on the 6th floor facing Madison Avenue. It wasn't huge, but it was about the same size (if not slightly larger) than a similar room I stayed in at the W. My two main objections to the hotel were the elevator system and general ventilation. There are six elevators in the main lobby, but rarely did all of them seem to be working. If you are staying here at time where there are a lot of people coming and going simultaneously, you will be waiting for the elevator A LOT. You can always use the stairs, but the hotel has a lot of floors. I pity you if you are staying on one of the upper floors and there are elevator issues. Second, general ventilation... our room was clean, but I'd characterize it almost as \"dank\" -- it always seemed sort of like the air was stale and musty, even with the air conditioner running all the time. Still, you can't beat the location for access to the subway... steps away from an entrance into Grand Central Station. The public areas were nice, lots of seating in the lobby and lobby bar. I'd definitely stay there again if the price was better than some of the other similarly located hotels."}
{"sentiment":2.5,"text":"I stayed at the Epic Hotel in Miami, FL (Brickell Ave.) June 2011 and it was fantastic. Very Trendy, Clean, Stylish, Fantastic Service and Great Food. The front desk personnel was very kind and informative. The ambiance was outstanding and the rooms were very clean, open, wonder views just superb!!! I would highly recommend this hotel to anyone who appreciates style, great service and wonderful ambiance. Trust me you will not be disappointed."}
{"sentiment":-0.5,"text":"Lesson learned. Always consult tripadvisor before booking. I booked directly with the hotel and they charged my debit card twice (2 weeks before my wedding!). I was not happy at all - and it took them 12 days to refund. Not great. The lobby is well presented, but unfortunately that is it. My wedding party traveled here and my best friend was put in the basement. It was appauling! Damp, dirty and generally smelled of mold. She has asthma and asked to be moved to another room. It wasn't much better. The showers were gross - in fact my friends took hand sanitizer and cleaned the shower. I wore my flipflop. Seriously, it was pretty gross. I wouldn't recommend this hotel to anyone - just stay in the cheapest hostel you can find - honestly, it will be cheaper and probably cleaner (eek!). The front desk staff were very nice though and generally helpful despite the horrible rooms."}
{"sentiment":0.5,"text":"This common or garden motel is average at best. The room quality was acceptable but I did wonder if the whiff of cleaning fluid was masking something. The big down side, which applies to all the SeaTac hotels) is the location. It is probably great if you are coming into or out of SeaTac airport (They have their own shuttle bus), but if you are looking for a cheap alternative to a downtown motel bear in mind that you are a long way from the tourist sights in Seattle. Once the Light Rail is extended to the airport (due December 2009) then this might be a viable option, but until then I'd suggest somewhere away from the airport."}
{"sentiment":0.5,"text":"Great location I recommend Hotel Bavaria to anyone with low expectations of accommodations and high hopes for location. For the money, you can't beat its location. It's probably a three-minute walk from the Duomo. Surprisingly, too, it's quiet. That said, I do have my gripes about the room. It's small and basic: no TV, no AC, no private bath, no frills. The breakfast is decent, though. Definitely a place to consider if you're in Florence for a couple of days on a budget!"}
{"sentiment":2.5,"text":"This inn has it all. The location is so convenient, it's charming, the staff was very accommodating, I can't say enough positive things about the Harvest Inn. We would definitely stay there again."}
{"sentiment":-0.5,"text":"We stayed one night at this hotel, as the Tan Hotel could not accommodate our final night in Istanbul. We had definitely been spoiled at The Tan. Angel's Home was dingy, dark, the bathroom could have done with a good clean, it was cheap and tacky. The bedroom was just about OK, lovely view of the fire escape! The breakfast was average, not much choice, none of the lovely fruit we had had at the Tan. It was the same daily rate as the Tan and was very definitely of much inferior quality in every way. I certainly would not have eaten there in the evening, in fact we didn't see anyone eat there. The only saving grace is that the location is good, but there is much better value out there, would definitely not stay there again. Istanbul, however, is well worth visiting. Lots to see and do. The palace, Hagia Sofia, Blue Mosque, trip on the Bosphorous all highly recommended. Would definitely return."}
{"sentiment":2.5,"text":"This was my 2nd stay at the resort. First time was at the Riviera in Nov 09. The only issue I had was with the online agencies explanations of the suites and resort names and what is included. First off, the Sunset is the south wing of the resort (closest to Playa del Carmen) the Riviera is on the North and the pools run through the middle of the two. The Laguna Villa Suites are the ones closer to the lobby and between the Sunset and the Riviera. The Adults only/Platinum suites are the two buildings closest to the beach at both the Sunset and the Riviera. Now...the Yucatan is newer - it was under construction when I was at the Riviera in 2009. It is an adults only section of suites that is on the north side of the Riviera. It is close to the main lobby of the Riviera. The rooms are similar, if not the same as the options in the regular Riviera. The balconies all overlook the Yucatan's pool that runs on the North side of that building. The ground floor suites are all swim up. There is a bar and towel booth for that section alone. It was very quiet and no problem getting any of the nicer loungers on that side. It is supposed to be adults only and I never saw anyone underage there. Not sure if they also monitor that it is only Yucatan guests using the pool and loungers (different bracelet). There is also what was originally called a piano bar and a restaurant (the Tapas) as you cross the pedway/bridge to the Yucatan from the Riviera but the restaurant is closed, indefinitely as it seems right now and the piano bar has no piano anymore. Though it does have free internet for the Yucatan and/or Platinum guests. That is also where your private concierge is located as well and where you can pick up your beach towels - you get grey ones instead of the blue like everyone else. I had a very relaxing time and when I wasn't walking the beach (you can go all the way to Playa del Carmen I unexpectedly found out - should have taken some money and went shopping) I spent a lot of time on the patio at the Yucatan bar. It was very quiet and the waitress \"Vero\" was very friendly and happy to give impromptu Spanish lessons. The food at the buffets was varied each day for dinner, a different theme four out of the seven days. Breakfast was the same but enough selection to try something new each time if you wanted too. Some fruit was either out of season and not offered or wasn't quite ready to be put out (the Pineapple was a little tough) but that happens anywhere. When I went in 2009 it was early November and the mosquitoes were pretty bad in the evenings but to their credit the front desk handed out towelettes with repellent on arrival. This time I think I saw 2 mosquitoes the whole time. So it all depends when you go. Same as the beach, some days the seaweed would be washing up like crazy and the water would look black with little bits of twigs but the next day it was crystal clear. High tide and low tide might have something to do with that as well as the wind. Otherwise the sand was fine and there were lots of loungers to be found. Yes there are rocks and coral in the water so you have to be cautious but danger flags permitting you can go out probably 100 yds and still be only chest deep. My point is that it's not the resort's fault for natural inconveniences. The grounds were beautiful just like they were in 2009 and the keepers were always tending to something. As with any resort, you can't control who shows up when you are there either. I didn't have many issues with other guests but there were some that were without manners or consideration (Lady that was nice enough to turn and cover her mouth when she sneezed at the salad bar, then went ahead and picked up the tongs with the same hand she just sneezed in - I skipped the tomatoes that day) Bottom line is that I would go here again. There are pools that are the 'party' pools, there are quiet ones for relaxing and there seemed to be enough for children to do as well. All the staff were very friendly, helpful and I think I could count on one hand the number of times someone didn't acknowledge me with a \"Hola Senior!\". The facility is big enough to take a long stroll and not so big that you can't find things. The entertainment in the plaza was great every night with the live bands. If the online booking agencies were a little more clear as to the fact there is the Sunset, the Riviera, the Laguna Villas and now the Yucatan and that you can get Platinum service as an upgrade it would be a breeze to figure things out."}
{"sentiment":2.5,"text":"The one-bedroom condo with full kitchen has great living area, bedroom, and fully-equipped kitchen, nice bath with jacuzzi tub, private balcony. Price is better at online travel sites than at the hotel's own website. Cheaper than nearly any hotel in Branson, well-located, like having a vacation home rather than just a room. My sister-in-law and friend stayed in the adjoining, connected studio apartment, which was great for the two families . . . easy visiting but privacy as wanted."}
{"sentiment":0.5,"text":"As others have said, you learn the meaning of \"you get what you pay for\" here. It's a budget hotel and doesn't pretend to be otherwise. Good location, great free parking right next door. The room was clean but looking pretty shabby - the whole place looks like it has been prepped for a re-paint that never got done! We stayed in two different rooms on separate weekends - the first bed was really soft and springy but the second was much better and nice and firm. Clearly the rooms vary a lot! The staff are really friendly and helpful. The breakfast is basic but there's quite a lot of choice and a waffle maker so you can make your own. There were building works going on next door which were a bit noisy, but not their fault. Also some loud guests who stopped screaching when we called front desk to ask them to turn the volume down on these people! I would recommend this place to the budget traveller who's not looking to spend very much time in their room!"}
{"sentiment":1.5,"text":"Great Balcony The lobby of the hotel is small but clean. It was really easy to find and very close to the train station. It had many restaurant choices right around the hotel and was in close walking distance to many of the sights one may want to see in Florence. The elevator is also very small but was standard for many of the hotels we stayed at in Italy. When I opened the door to my room, #501 I thought it was a little small. I had a single room and I was expecting it to be small so I was ok with the size. It was clean and comfortable.And then I opened the curtain. What did I find? A huge balcony that was larger then the room and had a fabulous view of the city and the Duomo. The room could have been 10 times worse but the balcony would have made up for it. If all you need is a single request room #501. The balcony had a little table and chairs set up on it so that I could just sit outside and overlook the city. Other then that, everything else was average. Breakfast was all right and the staff was very nice. I would recommend this hotel to my closest friends. It also had a great price tag :)"}
{"sentiment":1.5,"text":"The reviews I read about this hotel were very accurate. If you want expensive towels, shampoos and such, then you will be very disappointed with the hotel. If you want to be downtown right in the middle of all the fun without spending a fortune, and you want a safe, clean hotel with a courteous staff, then you will be very satisfied. I traveled with my two male business partners. One can be kind of finicky so he wasn't really thrilled with the hotel (until he found out how much money we saved, and used on good food and wine later!) and the other has traveled all over the world and is a little more forgiving. Make sure to take your own travel size shampoo and conditioner, and taking your own towel isn't a bad idea. Or just buy a Chicago souvenir beach towel on your first day and use that. The towels definately need replaced. The beds are small, but the linens are clean and the beds are comfy. My remote control didn't work great, I think it needed a new battery, but I didn't come to Chicago to watch TV, so I made do. The rooms are small, actually tiny. If you ever traveled to Europe during college on a budget, then you probably stayed at hotels just like this one. But the best thing about the hotel is it's location. You are only a block or two from some of the best food, shopping and nightlife in the US. Go with VERY low expectations and you won't be disappointed. The neighborhood is safe, the hotel is well maintained overall, and I felt very safe there. The staff was very accomodating. My purse was stolen (be careful...Chicago is a thief/scammer paradise...don't put your purse over the back of your chair, do NOT stop for anyone offering a shoe shine, and don't set your purse at your feet) and the staff was so helpful with calling the police, letting me make calls and use the internet to get all my cards cancelled. I will stay at this hotel again!!"}
{"sentiment":1.5,"text":"Location: It is near to a major boulevard with a decent amount of cafes on it. It is also near to 2 metro stops, one of which goes directly to the Louvre. It's about a 5 minute walk to either station. Neither walk at night is dangerous, since either way is well lit. Service: The only time we needed to make use of the hotel staff was in settling a difficulty with our reservation. We booked via Expedia, but with 2 separate reservations because the first one was with our air miles, and the 2nd one was paid, also booked via expedia. We mistakenly booked our 2nd reservation for the wrong day, and one concierge made it his business to make it as difficult as it could be for us. Attempted to charge us for anything he could think of. Fortunately the manager is much more forgiving, and the matter was settled quickly afterward without extra charge. That one concierge was the only bad one, the others were all very pleasant and spoke English well. The maids came daily and did a good job cleaning our room and even figured out on their own that we like to keep the windows open during the day (to avoid any musty smells). they were also pleasant. Rooms: We stayed in Room 306. It was about 7x10ft, with a very small bathroom about 4x5ft. We expected it to be small so we were ok. The room had a 13\" TV (that was suspended from the ceiling--saving precious floor space) that we never turned on so i can't comment on the quality of the picture or the channels they have. The room was clean, the carpet didn't have any stains on it, neither did the room smell. The room was simple, but appeared to be recently renovated with modern styling. The bed was decently firm, but felt mildly old (maybe 1-2yrs old?) because the center of the bed was concave. Still, it was supportive and i never had any difficulty having a good night sleep. It was roughly the size of an american full size. The bathroom was basic, with sink, toilet and shower stall. The water pressure was good, and the temperature was easy to control with no problems maintaining temperature. Make sure you bring outlet converters, because as expected, this hotel only had european plugs, 220v. It had 3 plugs, which was plenty for us. ***Be careful, for those of you staying during the summer, our room didn't have an A/C, neither do i think the other rooms. The weather was in the 70's, so heat wasn't an issue, but if it gets hot and humid...i'm not sure how it would be. Amenities: The room did not come with a hairdryer, iron or ironboard. I hear that some hotels you can ask for these at the desk. We didn't bother gambling on this and just brought our own things. Breakfast as served from 7-10am, and costs 7Euro per person. I never ate this so i can't comment. I heard that they serve crossaints and other breads, cheeses and juices. We ate from nearby Boulangeries instead, which also serve the same things, and was cheaper. There is a vending machine in the lobby in case you need something to snack on or drink in the middle of the night. Overall, this is a good value, for the price. it's not your romantic bed+breakfast or boutique hotel, it's not your ultra-posh hotel, nor does it pretend to be any of these. It's clean, is in a good location, and it's the right price. Just avoid that one mean guy (he looks like a really uptight guy in his late 30's) and you'll have a great time in Paris like we did."}
{"sentiment":2.5,"text":"Before I even walked in the door the service was fantastic. The check in was instant and I was upgraded. The staff were friendly, helpful and professional. Staff take the time to talk to you and nothing is too much trouble at this hotel. I was ill on arrival and the hotel staff were very concerned and looked after me. Staff helped me to a doctor and room service made sure that I was ok. I was always addressed by my name and staff did more than what was expected. My room had very nice views of the Habour Bridge and Opera House. The room was big, bathroom great and the best bed I have ever slept in. Because I was ill I had room service for meals. The menu is comprehensive and food great. I have stayed at a lot of hotels in Australia and overseas and none have been better than Four Seasons Hotel Sydney."}
{"sentiment":1.5,"text":"My husband and I recently stayed in this hotel for 4 nights and found it to be all we could have wanted - clean tidy quiet in a safe area and with friendly helpful staff. The subway is only a couple of streets away and we walked to times square in next to no time - an enjoyable stroll in the evening and felt very safe. Surprised at some of the negative comments on here - we are New Zealanders and would say that for your average kiwi or aussie they would find this hotel would fulfill their needs more than adequately - cant really comment on other nationalities as they may be more fussy. We didnt eat in the hotel - had some snacks with us for breakfast and then happily ate the nearby street cart food - delicious and cheap. Be a bit advventurous and go with the spirit of New York City - do what the locals do and you will really enjoy this hotel. Again the staff were great - real friendly and helpful which seems to be the American way. Also our room was quiet and restful. Thanks for a great stay - we would not hesitate to recommend this hotel and hopefully someday we will be back in this great city!"}
{"sentiment":2.5,"text":"The best!!! Hotel Abaco was a great place to stay. Staff...especially Bruno....were a great help with tourist questions etc. that we had. Rooms are beautifully decorated with private bathrooms in most and A/C. Breakfast is served in the A.M. for no charge if you pay cash. On the trip my girlfriend hurt her eye and Bruno's staff quickly referred us to a hospital. At Abaco you will feel at home....i will recommend it to everyone..........Enjoy!!"}
{"sentiment":2.5,"text":"4 of us arrived at the Sir Stamford for our 1-night pre-cruise stay after traveling for nearly 24 hours from the USA. Even though it was only 1030AM, 3 out of 4 of our rooms were ready, which was SUCH a relief. We took our luggage to our rooms, washed our faces and headed out to look for food and to do some sightseeing. The wonderful Chief Concierge Kieran told us about the AMP Plaza food hall 2 blocks away with many food choices. It was a brilliant suggestion! We could all have what we wanted to eat and for a very reasonable price! So fortified, we headed out to do some shopping and sightseeing before collapsing. The Sir Stamford is across the street from the Sydney Botanical Gardens (which we visited the next morning) and is up a steep hill from the Opera House, the CBD, the Rocks and Circluar Quay. To paraphrase what another Trip Advisor reviewer said in their review : \"the walk up and down the street from the Sir Stamford to the Circluar Quay area is very steep and so not good for someone with walking difficulties. \" I would absolutely agree with that. 3 out of 4 of our group were age 75+ and all of them complained about the 'hike\" back up the hill to the hotel. If we all went to Sydney again, I would book us in to the Marriott Circluar Quay or somewhere else down the hill on the flat area surrounding Circular Quay. The hotel itself, the former Ritz Carlton, is very comfortable and does not seem to be showing its age. We all had king-bedded rooms that had a sitting areas with sofa, easy chair and coffee table. My corner room was larger than the other ladies' and had a tiny French balcony and a huge marble bathroom with separate shower & tub, while their rooms all had a shower/tub combination. The bathrobes, wall safe, slippers and tons of pillows were welcome additions. The bed was extremely comfortable and I got a great night's sleep. The TV was in an armoire but worked fine and the water temperature & pressure in the shower were fine. The air conditioning was very welcoming and worked perfectly. We did not have the breakfast buffet because it was not included in the price of our room and was very expensive. The staff was SO wonderful - informative, helpful, accommodating. Very, very good staff. I would stay there again just for the staff!"}
{"sentiment":0.5,"text":"Have been here for a business trip. It is loctated in the older part of Dubai. Not too far away from the airport. I did not use the restaurant, so no idea abaout that, the in-room food was good. Unfortunately the pool-bar and restaurant on the roof-top were closed. the lobby and also the rooms are below the usual Holiday Inn standard, the lobby is quite small."}
{"sentiment":-0.5,"text":"First impression of hotel on ground floor was: \"artsy with a party atmosphere\" -- bar on first floor is a very cool design, all staff were friendly and attentive. The only option for parking was valet, which was a bit slow, but the hotel location is right next to the French Quarter, so access to your car is only important if you want to explore other areas of the city, such as the Garden District. The room I got was nice looking with a very comfortable bed. Bad part: room was stuffy (the windows don't open -- my ultimate pet peeve in a hotel), air conditioning is centralized and didn't work very well (I had it cranked all the way down). The room smelled intensely like paint -- this in combination with poor ventilation made for poor sleep and insomnia -- I checked out the next morning. This hotel would be good for people who don't mind sleeping in a stuffy, paint-smelling room."}
{"sentiment":2.5,"text":"Stayed At the MGM during a short 2 day get away. The room was large and the bedding very comfortable. The available casino and restaurants were top notch as well. The maid service was spotless. I will stay here above all other hotels in Las Vegas. I got a really good price on the room by booking in advance. A premier locale on the Strip."}
{"sentiment":0.5,"text":"Stayed at the Palms in Feb. for a vacation. Thankfully we booked the room on priceline for only 40% of the stated $213 a night fee. We have stayed in better rooms at a Days Inn. Bed was hard, pillows were hard ( we brought our own), comforters were thread bare, sheets had black marks that looked like a sharpie had a party sometime ago. The Bathroom was nice, clean well laid out, Towels were soft and huge. The resort charges a resort fee of $15 a day for internet, and 2 bottles of water. However, getting your room cleaned daily is apparently not mandatory. We spent a morning at the Fitness Room, went out for lunch, spent the afternoon at the pool... came back to a note explaining the room won't be cleaned because we were in it when the maid came past. Self parking is $12 to park in a surface lot that is at least a half mile away from your room. Luckily, due to other reviews we weren't surprised."}
{"sentiment":1.5,"text":"Our first trip to vegas and arrived at the mirage at 4pm and found myself struggling to open a heavy door with a suitcase and found it rather strange to not have an automatic door. Then proceeded to a very quick check in. Was not offered a free upgrade, although was offered a penthouse for $60 a night which we declined. We then walked the long walk to the elevators right through the casino, which I guess is standard with every hotel in vegas to do this. Was given a very nice king deluxe room overlooking part of the strip and the pool. The room was very spacious and the bed was amazing. Yes the bathroom could of been bigger but was very modern and clean. House keeping could not be faulted. We ate in Cravings buffet a few mornings and were happy with the choices although felt we had to keep asking the waitress for tea, orange juice etc. Beware that the price goes up about $10 at the weekend. We also ate in california pizza kitchen which was lovely and the BLT burger which was just ok and nothing special for the price. Not to be missed is the Love, Cirque de soleil, which was amazing and worth every penny and would pay again and again to see it. We generally went to the pool around 3pm and had no problem at all getting seats and was generally quiet. was nice to sit at the Dolphin bar beside the pool, but beware of the very high price of the drinks here. Visited most of the hotels on the strip and would recommend visiting the ferrari collection at the wynn, Watching the Bellagio fountains from the Eiffel Tower at night and the volcano at The mirage. The monrail system is a godsend and runs very late although again a bit pricey. We were very happy with The Mirage on the whole, the location is excellent, how ever i think some of the other hotels like MGM and New York New york offer better facilities, although we cannot comment on the rooms there."}
{"sentiment":0.5,"text":"Convenient location, nice spacious rooms, pull out couch, flat screen tv, continental breakfast and pool."}
{"sentiment":2.5,"text":"The hotel is new and very nice decor. Room is so comfortable in spite it compact size, but it has all you need. The lobby is extraordinary."}
{"sentiment":1.5,"text":"I stayed at the Belleclaire for 6 nights from 29th March to 4th April 2007. The hotel is on the upper west side of manhattan on 77th and Broadway. My boyfriend and I reserved rooms as part of a group of 6, we had 3 double rooms. When checking in, one of the other couples were told that they had no reservation, but they had the booking email so they were given a room after 15 mins. When my boyfriend and I went to our room, on the 5th floor, we were shocked by the state of the corridor, there were pieces of furniture and large boxes all over, and we could barely pass by with our luggage, so we were fairly anxious about our room. however, our room had two double beds, really nicely decorated and even had a flatscreen TV and a little fridge. The bathroom was spotless, and our towels and bedlinen were changed every day. The room was a little warm, couldn't turn off the heat for some reason, but had air-con also. It was really comfortable and clean, which was all we wanted for our stay. The other 2 couples had only one bed in their rooms but paid the same rate, so i suppose we were just lucky. There's no restaurant at the hotel but the Manhattan Diner is across the street so we had breakfast there every morning and headed off on the Subway to go sightseeing for the day. The Diner also supplies room service to the hotel, which we didn't use, but its open 24/7 so its really handy. There's also a gift shop at the entrance of the hotel, and the staff there were really helpful, they were able to arrange a bus for us back to the airport when we checked out, and the hotel stored our luggage for the day as we were flying out late that evening, so we could go get some more sights in. Didn't really have much dealings with the reception staff, only checking in and out. Overall, I thought the Belleclaire was perfect for our trip, and I would definitely stay there again, location is its only downfall for someone who wants to be within walking distance of enerything."}
{"sentiment":0.5,"text":"I went here this past weekend. The rooms are very small. Our room was dirty. Found trash under the nightstand when i was doing a check to make sure we were not leaving anything. Customer service was about average. They didn't try to go out of there way to help. Its in a great location, a few blocks from Penn Stataion and not to far from time Square. The price is reasonable but you should try to spend the extra bucks and stay somewhere else. Would not recommend."}
{"sentiment":2.5,"text":"We stayed here for a long weekend in Janaury 2012 and had a very enjoyable time. The hotel is very clean and well maintained and staff friendly and easy to work with. The rooms are clean and well maintained. The property has two pool areas (one open and one for adults only). The Southern Most Beach Resort is right next door and owned by the same company so you can enjoy that property features including the sandy beach. The Happy Hour daily at the beach bar is very popular. The location on the quiet end of Duval Street is ideal with many pubs and resturants near by. For more action, walk, rent a scooter or take a bike taxi to the other end of Duval for some drinks at Sloppy Joes, Captain Tony's, etc."}
{"sentiment":1.5,"text":"Recently stayed 3x at the Umi in between trips visting friends. The place was fantastic. Clean, friendly and very reasonably priced. My first impression was how clean the room was. Staff were very friendly and helpful. I would not hesitate for a moment to return to the Umi and am thankful for this hotel helping make my stay in the UK enjoyable."}
{"sentiment":2.5,"text":"I stayed for 3 nights for business and found that the hotel lived up to its top rating. It was very posh, had 24 hour fitness center, good ambiance, good location and top notch staff. My only complaint was on the desk chair. While beautiful and nice to look at, it's not quite functional and much too low for the table to actually do work. I had to use the lounge chair which wasn't as comfortable to work. Otherwise everything was perfect."}
{"sentiment":0.5,"text":"I love this hotel. Always try to stay when rates are reasonable. They are really taking people for a ride at 880 EUR/night deluxe room, the rooms are fair to below average condition, the furniture is peeling, there are chips and scratches everywhere, the carpet was torn near the bathroom entrance and I could not even plug in my notebook whilst working. Since i am using a power adaptor - the in desk cable management area doesn't have enough room to fit my power cord and the adaptor at the same time. This is still a great place for a weekend getaway - but not for business."}
{"sentiment":2.5,"text":"We were delighted with this updated 130-year-old gem. Delightfully decorated room with painted ceiling, marvellous buffet breakfast, afternoon tea and evening bar. Near Metro, Termini Station, buses and lots of Trattorria."}
{"sentiment":0.5,"text":"A great looking hotel... quirky details and and a stylish feel, especially in the communal areas. Our room was a deluxe room in the 100s and it was very white and minimalistic. Sadly it felt very cold and bare. I usually love to arrive back to a hotel room after a day or evening out, but not this one. The bedroom was on a mezzanine level which seemed great but trying to deal with the tall skinny Dutch stairs after a night out was somewhat scary! Also, the glass walls of the bathroom looked trendy but did not allow for any degree of privacy. Not great for a romantic trip away."}
{"sentiment":1.5,"text":"We enjoyed our stay at Fraser Suites. We stayed for two nights in a 1 bedroom deluxe suite overlooking the Darling Harbour area. The staff were friendly and accomodating. The location of the hotel is good. It is on a quiet street but close to food and entertainment. Our room was neat and tidy with a modern feel. Everything seemed new apart from some scuff marks on the wooden floor near the window. The kitchen was more compact than expected. The fridge is quite small and is mostly full of minibar items. It has a small compartment to keep things frozen. Even when the minibar items are put on the counter, the fridge is still very small for those who are staying more than one night and plan to cook their meals. We did appreciate that the cleaning staff cleaned the kitchen without an extra charge from the hotel. A cooked buffet breakfast was included with our stay. The buffet was small to medium sized though the food was good. The food attendants make espresso coffee on request. We will be visiting again!"}
{"sentiment":1.5,"text":"The Westin Los Angeles Airport is located near LAX. A free shuttle service will take you there first before going to the La Quinta and Holiday Inn right across the street. The ride takes about five minutes and runs 24 hours a day in 15 minute intervals. It is a small bus and the driver accepts, but does not expects tips. The hotel is on Century Boulevard in the direction of the airport. There are some fast food (Taco Bell, Pizza Hut, and McDonald's) across the street near the other hotels mentioned above as well as a Denny's nearby, but not much else. Fortunately, rental car companies are close (there is a Thrifty rental right next door). The hotel appears to have been a luxury hotel in the 80s and is well-kept. The lobby is very nice and the bar is upscale. Guests are middle-class or above, but not upper-class. Many international visitors and there was a conference for Korean American Amway and a semi-formal for some Japanese college kids. I would say on average the hotel is somewhat below the Westin average in quality, but not by much. I liked it just fine. The front desk staff were generally attractive and professional. And they were friendly enough. I experienced no problems whatsoever at this hotel, so perhaps they could turn ugly as other reviewers have commented. However, nothing close to what happened to others happened to me. I reserved an Executive Room located on the Starwood Preferred Guest floor and it was excellent. Very spacious and nice. The view was a city view consisting of only the empty lots and cheap apartments across the street. My colleague's room overlooked the main entrance and the Hilton and other hotels as well as the airport. I noticed the roof of the entranceway was dirty and had lots of pigeon droppings (the only unclean factor of this hotel). The TV was not a flat screen, but a large brownvision. The window stretched all across one side of the wall. The bathroom was a bit like 80s-style Los Angeles, but nice enough. All amenities were provided. And, of course, you can't beat the Heavenly Bed which is the signature mark of Westin hotels. I saw in a sales brochure for hotel items that was in the room that you can order the mattress and bedding set for about $3500. I was tempted to order this set. Once again, I want to commend Westin for the best bedding ever! I slept so incredibly well here. A beautiful sleeping experience! I did not order room service, but I met my friends at the bar and we had a great time. The bill came out to nearly $100 plus a $20 tip for the three of us. They could mix any drink, I imagine since I ordered Tom Collins all night and they didn't blink (many bartenders need to ask what that is and they don't know how to make it). The servers were good, but could have came by more often. At least they didn't bother us or pester us by keeping asking us if we wanted more drinks. The bar is definitely what you would imagine an upscale airport hotel bar would be. I felt very comfortable there. Self parking was $18 per day and $28 per day for valet parking. There was a large BMW and some kind of sports car parked outside the hotel, but the cars in the self parking lot were varied in class. The weather was not that great (shocking for Los Angeles), so I did not see the pool. But another guest told me it was nice. SUMMARY: The hotel is located about a 30 minute drive on the 405 freeway to Beverly Hills, West L.A., and West Hollywood. So that is inconvenient for going out and shopping, etc. But if you are looking for a hotel by LAX, I would recommend this place. I have not stayed at other airport hotels in the Los Angeles area, so I can't compare. But I really enjoyed staying here. Although the next time I would probably stay closer to where the bars and shops are located and where all my friends live, if I had to stay near the airport I would most definitely stay here again. It's hard for me to believe these other reviews that are so negative, but I did not stay in a Standard Room and perhaps they were unlucky with service or something. The rate for the room, which I got directly through the Starwood Preferred Guest site, was also unbeatable for Los Angeles. It was unrefundable though. Nevertheless, I think the overall value is excellent."}
{"sentiment":2.5,"text":"My son and I walked into the Hyatt Regency Maui and we were floored by the beauty. The greetings we received were so welcoming and warm. I personally became instantly relaxed and had a feeling of joy. The check in was easy. The food and drinks in the poolside restaurant were delicious... but WAY over priced. Still, the lava flow was awesome!! The guy (Michael) at the starbucks coffee stand never failed to inspire me and then there is Mr. Ray Rodriguez (the concierge). Man... He made our trip to Maui a very happy one. He was \"there\" to help... No matter what. He always has a smile on his face and is very honest. Ray is very professional both in manner and deed. They Hyatt Regency has a valuable asset with Mr. Rodriguez. He has a calm demeanor and infectious laugh. Ray made our stay a deeply joyful experience. I love the Hyatt Regency Maui. My husband and I will be visiting in February of 2012."}
{"sentiment":0.5,"text":"So I booked a 4 night stay at the point orlando and requested a free upgrade to a larger room for choosing their hotel over the hundreds of hotels in Orlando. The manager said no problem we can go ahead and do that for you. As you can imagine, when we got to the hotel they were magically filled to 98% capacity. The hotel never seemed to be packed with people at any point. Even at breakfast the next morning we only saw about 5 people eating breakfast. Our room was small and shared a small foyer or hallway with another room so when your neighbor comes in and out of their room you hear everything. The laundry room used by the cleaning ladies was at the end of my hall so all night long I heard what sounded like a helicoptor out side my window for 45 minutes was my guess to be the dryer going all night long. My wife and I also didn't like the area at all. It seemed runned down and of a low class. Area was also very very busy and tough to get around in. Traffic was horrible so waiting for the trollies was quite a wait somtimes. One of the reasons we booked our stay at The Point was their close proximity to Universal Studios which they offer a free shuttle to. Well their free shuttle only drops you off and picks you up early before the park opens and then well after the park closes. So in the morning you have to wait an hour and a half for the park to open and then, assuming you want to stay the whole 9 hours the park is open, you have to wait an hour and half after the park closes to be picked up. What good is that?! We canceled the rest of our stay at the Point and went back to the Buena Vista Palace located inside disney. It should serve as a red flag when you post a video on your website of a customer stating that she has appsolutely no complaints about The Point Orlando....obviously! their not going to put someone on their website listing negative complaints about their own hotel!"}
{"sentiment":2.5,"text":"We stayed 4 nights at this hotel and we were very impressed with our visit..The valet staff were very nice and professional especially Alex..The front desk staff were very patient and polite especially Rondell..The rooms were very clean as well as the rest of the hotel..The quality of the food was excellent and the service was excellent especially Debby the head Chef and Mulela..It exceeded our expectations and will definitely stay here again next year.."}
{"sentiment":2.5,"text":"Affordable Comfort I really enjoyed the stay. It is located at 41st/Broadway, which is like 3 blocks away from Times Square - super close. Also within 10 blocks of Top Of The Rock (a must see!). Pros- Very comfortable bedding- Quick response by Housekeeping staff- Coffee/Tea maker in room and in lobby- Room is not too small - just right- Plasma TV- Clean - Good service/hospitality- Free internet (wireless with good connectivity)- Lots and lots of good restaurants and small restaurants nearby, since this is afterall Times - Convinence Store nearby- Fitness Center- Good air conditioning- privacy - room key to enter hotel at night, and elevator floors at all times- iron boardCons- Phone call to Reception can take over 5 minutes, so if you want something, either call Operator or House Keeping, much faster- Water pressure quite slow at showers- $7 Fiji water by table side, don't buy it, it cost $1.5 at the convinence store nearby- not enough table - only one small working desk- not enough chair - only one chair and no sofasOverall, this is a great and very comfortable hotel. It's no non-nonsense value with its affordable pricing is very good for business travelers and leisure travelers like me. I will recommend it to everyone. It may not be as grand and huge as Marriott Marquis, or have the beautiful atrium, it is way cheaper and very comfortable. Note that it is not grand or luxurious, it is excellent for value."}
{"sentiment":-0.5,"text":"We stayed at the Diamond Head Inn over the Labor Day weekend in a room on the ground level. Room was clean, bed comfortable, nice kitchenette. Getting a decent night's sleep was something else altogether. We had several people occupying the room directly above us who spent a good part of the first night drinking, stomping about and cursing. At one point, someone or something hit the floor above us hard enough to rattle the lamps on our bedside table. Calls to the desk went unanswered. We complained to a nice young lady at the office the next morning and she asked us to call the Pacific Shores if it happened again as they share security. The next night was a repeat - we called - security came - our neighbors cursed the guard, quieted down, resumed the racket - we confronted them ourselves - we were cursed - finally at about 3am things quieted down. Another night's sleep shot. We wrote a letter detaling our experiences to the general manager upon our return home and never received a reply. For having nice rooms at their location, you'd think the Diamond Head Inn would have a security person on duty, especially over a holiday weekend. We won't be back."}
{"sentiment":2.5,"text":"Wunderschne Tage in Florenz unser fenster vom markt gesehen"}
{"sentiment":2.5,"text":"We booked two adjoining rooms to accommodate our 7 & 8 year olds and they loved it too. The rooms were very comfortable and the service was extremely friendly. The icing on the cake was the location - a short walk from the Champs-Elysees and a few minutes from the Eiffel Tower (even our kids managed it without too many complaints!). Well worth its 4* rating."}
{"sentiment":1.5,"text":"The location is very near the Termini, the rooms are very modern and very clean (even by my girlfriend's standards), and the staff who were there (we think it was the brothers mentioned in the other posts) were some of the best we had on our stay in Italy. The downside of the location is that some of the people around are sketchy and it doesn't quite feel safe even during the day. However, as a couple we felt safe and there were enough people around who seemed like locals that there was probably little likelihood of anything happening. My girlfriend did feel comfortable enough to stay there alone one more night before she flew out from Rome, but she also made sure that she was inside before dark. The staff told her about a good restaurant around the corner that was close enough to give her a good feeling about her safety but otherwise she felt like she had to be more careful than usual. Please don't let these comments about safety discourage you from staying here - it is a great value, very convenient to the Termini and decent walk to the Forum, Colisseum, etc., and the staff is really trying to deliver a great experience."}
{"sentiment":-1.5,"text":"We visited Ko Olina at the end of May. Rooms where beautiful and spacious, almost like an apartment. We had a view of the parking structure and people could see us in everytime they parked. We asked to be changed but we needed to check out at 10:00 a.m. and not check back in until 4:00 pm. We couldn't do it with kids. The place was clean and most of the staff was friendly. There is only one restaurant (Bar and Grill) and not too much to do. Very quiet, the pools are good for kids and the ocean (lagoons) good for a swim. Could not hear the waves from the Buildings and the views where not impressive. The traffic was awful... I did not feel on vacation at all."}
{"sentiment":2.5,"text":"Well first of all I cannot understand some of the foolish people who have only rated this resort '1star' !! They must be Royalty and use to being carried around and hand feed by slaves. The resort is amazing the people and staff are very friendly and pleasant regardless of the time of day. The food is fabulous real 5star quality, we eat at the Italian(twice), Oriental, Mexican & French plus the buffet for breakfast, day time snack and in the evening after returning from our day trips to chitchenitza & Coba (both excellent and must be visited). As my partner is a vegetarian there was always at least 2-3 dishes available in the restaurants, when we had our last meal at the French restaurant my partner did not want anything from the menu and the waitor very kindly provided a dish from the Italian menu as She loved the main dish that she had 3 times ! If you want to eat in one of the restaurants it is advisable to book the day before preferable in the morning, you can book your chosen restaurant via your concierge situated in the block of your hotel (so no need to venture to the check in lobby each time). The sports bar isn't that great though as I only had a few drinks in their whilst watching the Man Utd v Blackpool game(live) it was fine. Though we never used the spa or gym it did look very nice. The swimming pools are very large and very clean with plenty of sun loungers. I have read many comments about the beach being 'dirty'. In parts there was some seaweed which looked a bit dodgy but nothing to complain about as after all it is nature. We stayed in the 'super saver' room located in the Jabna block which consisted of 2 double beds and a nice sized balcony although the room next door had a Jacuzzi on their balcony which over looked ours. It would be great if the balconies were separated by a wall or fence but I noticed they were all open and therefore not very private. The room was probably a 3-4star rating which was pleasant and clean and the beds were very comfortable. The room had a beach view and was a 1 min walk to the pool and restaurant. We did tip at the restaurants with a few pounds at the end of the meal and the waiters always seemed genuinely pleased to receive any gesture. There is an ATM machine located in the lobby if required. On Saturdays there is a market in the resort from 6 - 10pm with local market traders setting up stalls by the sports bar, this was a very pleasant experience as the traders were pleasant enough and I did enjoy the bargaining of gifts. In closing the Bluebay is by far the best resort we have stayed in, I cannot praise the staff enough for their tireless work and welcoming friendly nature. We will most defiantly be going back."}
{"sentiment":-0.5,"text":"It was amazing how the staff would never, never, deign to actually look up from what they were doing behind the desk (which was obviously more important than interacting with a guest) when I came to get my room key or ask a question. Oh, except for the morning I checked out, when the desk clerk argued with me about the missed wake-up call, which he stated, quite rudely, \"I must have gotten\". I guess he must have been cranky because I woke HIM up . . . ."}
{"sentiment":-1.5,"text":"What a way to start a honeymoon. We arrived at the Eden House and was told room was not paid in full (mother-in-law had pre-paid). We paid balance. We got to our room and it was so small that we could not fit any of our luggage in it. The sink was in the room next to the bed. The bathroom was so small the toilet paper holder was five feet off the floor. Upgraded to a better room and paid again. Opps!! the room was paid for. Opps!! mother-in-law did pay for it. Opps!! the front desk lied. No apologize, except for sorry about that. Was recommended to Eden House. Would never stay again! Liked review from 4/06. Eden House found out they were on honeymoon and got free upgarde and champagne, all I got was sorry we don't do that here. I guess that was another lie too."}
{"sentiment":1.5,"text":"Fantastic location - 5 minutes from wonderful beach. Parking on site. We've booked a room which turned out to be an apartment with a fully equipped small kitchen!!! Beach is wonderful, wide and sandy. You can take a long walk in both directions. In my opinion this is great place for everybody: couples, families, elder people. Restaurants and stores are within a walking distance. Good prices."}
{"sentiment":2.5,"text":"We celebrated my sister's birthday at W San Francisco, and had a FABULOUS time! The staff (especially the GM of the hotel) were so friendly and courteous. They were very attentive to us, which was great. I would highly recommend this hotel to anyone, and everyone."}
{"sentiment":0.5,"text":"This hotel is great for family traveling with young children. Here is a breakdown of different categories: Location: It's in Ka\"anapali, although the official address says Lahaina. When you drive in from the airport, you don't need a map, just follow signs to Lahaina. Once you are in Lahaina, you have to continue going NORTH. There are two Westin resorts, there names are extremely simlar. Just remember this one has \"Villas\" and the other one don't. You'll need to make a LEFT ON KAI ALA Dr. However, the same street has 2 names, and 2 signs. The other sign is PUUKOLII. Make a LEFT HERE. The location is about 50 minutes from the airport without traffic. Self parking is $ 7, Valet is $ 9 per day. Your first day of valet upon check in is complimentary. If you wish to self park, you can retrieve your car on day 2, there are indoor/outdoor parkings. The hotel does not have anything plazas or anything exciting nearby. The Whalers Village and the other Westin/Sheraton are 30 minute walk away. The hotel does provide a 15 minute interval shuttle that will take you there free of charge. Check in: They have two lobbies, South (the first one as you pull up), and North (the second one). Depending on which building your room is located in, you'll have to check into the corresponding lobby. The two lobbies are walking distance from each other. Difference between North and South: We stayed in the north building # 7 and found this to be more favorable because it's newer, the halls are decorated with art, and it appears that North buildings mostly face the ocean with minimal rooms that face the parking lot. The room: We stayed in the 1 bedroom premium villa full kitchen and laundry. Although it's a full kitchen, they only supply the following: Dish detergent, sponge, coffee, limited creamer, coffee maker, blender, toaster, pots/pans, dishes, utensils. You will need to buy your own oil, seasoning and any other basics you need to fully utilize the kitchen. We had to invest in ketchup, oil, salad dressing, salt and so forth. Being an experienced international traveler, I'm pleased with the room. The bathroom is large, and has two doors, one into the master and the other into the living area. The bathroom also has a jacuzzi tub which we absolutely loved. We were placed on the first floor, which at first we were displeased with. However - we now realize we prefer the first floor, this is why: All rooms have balconies. And if you are on the first floor, instead of a balcony, you have a larger patio that leads to the hotel public grounds. The patio is not completely exposed, it's surrounded by lush plants, but there is an access path to give allow you the opportunity to get to the pool/beach directly from the patio. Someone would have to stay behind to lock the sliding door from the inside. Another reason we like the first floor is that I'm very impressed by the fact that you WILL NOT HEAR ANY NOISE FROM PEOPLE LIVING ABOVE YOU. I have stayed at expensive resorts all over the world including 5 star hotels, historic hotels, and I must say, when it comes to hearing your neighbor above you, price has nothing to do with noise. At the Westin Villas, we have NEVER heard people walking down the hall giggling or talking loudly, or high heels, or people above us, EVER. Our sleep quality is exceptional because we don't hear dumpster trucks, sirens, loud motorcycles or fixed up cars, or beeping trucks backing up. The hotel is absolutely QUIET! The room also offers laundry, so if you want to use it, you'll need to purchase your own detergent/sheets from a store. We found this to be very useful since we stayed 7 nights. The pools: Each south/north buildings have their own multiple pools. I'm disappointed with the appeal of the pools. For the price we are paying on the hotel, we expected the pool areas to be more upscale. However - they do have multiple pools/jacuzzis that appeal to different preferences: children pool, adult only pool, pirate pool and so forth. It's very children friendly. We've stayed at places where they do not allow flotation devices. This place has an \"anything goes\" mentality. So if you prefer to let your children monkey around in the pool and use flotation devices, this is PERFECT. The pools does have hours, but then again, anything goes here. I find the staffs don't enforce the hours, so I think it's PERFECT if you want to take a midnight dip. Although the pool water is not cold, it's not warm either. You can also rent flotation devices from the hotel directly, it's right next to the pools. Beach access: The hotel has direct beach access. There is also a path that parallels the ocean that runs north/south. Since the resort is on the north end of Ka'anapali, if you want to go for a long walk, you can go further if you head SOUTH. As you walk on the path, you will actually walk through the grounds of multiple resorts. There are signs that will guide you how to continue on the beach path. You can actually access the other Westin & Sheraton Black Rock by foot, as well as the Whaler's Village if you go SOUTH (that means beach is on your right). Other hotel guests: Most likely in the retirement age, or families with young children (like us). This is definitely NOT A ROMANTIC HOTEL. So if you are considering this for romance, you need to look elsewhere. Overall value: We paid about $ 800 per night for a studio/kitchen + 1 bedroom villa with kitchen. So if we break it down, it's about $ 400 per room, not including taxes & parking. As an experienced traveler, I feel that we are paying more due to the fact that the rooms come fully equiped with kitchen/laundry. At the end of the day, I think $ 400 is steep. We do save a little by being able to dine in once a day in our room, but we also invested in things like oil, butter, seasonings that we'll just leave behind for the hotel to throw away. The hotel grounds is nice, but nothing about it wowed us. We most likely will NOT RETURN to this hotel, although we did enjoyed it. Although the hotel is pretty new, you can see visible wear & tear. It makes sense since it appeals to family with children."}
{"sentiment":1.5,"text":"We booked this hotel to attend a concert at Key Arena -- the location is great. Borderline Downtown, edging into Belltown, very walkable. Our first problem was arriving. The hotel does not have an on-site garage or an area to pull into. The street in front, however, is designated a \"Passenger Drop Off Zone\", and they do have a Bell Desk on the sidewalk. There were no valets or doormen present and cars were parked in front on this busy street, with buses bearing down on us, so we drove around the block. On return, still no one to assist & no place to pull in -- we double parked & I went inside. No one at the desk. I was fully expecting to see our car rear-ended as cars swerved around us ... & we waited about 20 minutes for someone to show up. While we waited, we watched as hotel management dealt with a couple whose car had been vandalized while valet parked -- the window smashed. Finally a woman came to the desk & when I told her the problem with being double-parked, she smiled & patronizingly assured me that this happens all the time. I was hoping she was not referring to the vandalism! Our room was not ready, so we waited another 20 minutes or so, before being given keys to a room with a queen bed. We had reserved a king suite. We called the desk & were told they would bring up keys for a different room. The 1st room faced the back & definitely had a rather cold, un-welcoming feel to it. The bedspread had a stain right in the center. The 2nd room faced the street & was far more welcoming & comfortable. The street is noisier, but we prefer that to looking out on brick walls & industrial roof tops. The bed was exquisitely comfortable & the towels & linens wonderful. I loved the down pillows & comforter, & the warm, comfy bathrobe, & I enjoyed a power nap under the soft, extra blanket. Rather modern styled furnishings in a classicly styled room & it worked. Nice little bar area & bags of ice at the elevators fit right into the ice bucket. The downside -- the small bathroom. The toilet barely flushed. The sink tilted the wrong direction so the water would not drain out of it. Pretty yucky. Watch your elbows when sitting on the toilet -- a bit cramped. Lola's bar & restaurant is trendy with a nice atmosphere, good drinks, fun place. We didn't eat there -- we walked accross the street to one of my favorite haunts, The Dahlia Lounge. But we did have a bite off the bar menu -- lamb kabobs & pita with cauliflower & anchovy spread. I wouldn't do that again. The lamb was very tough & chewy & the \"carmelized onions\" were barely warm. The pita triangles were good, as was the spread, but there was not a hint of anchovy in it, and that's a taste that's pretty hard to hide. We had a great weekend escape & a very comfortable nights sleep, so if this is what you're looking for, Hotel Andra will fill the bill nicely. If you're looking for something really amazing & over the top, I'd look elsewhere."}
{"sentiment":-1.5,"text":"The first thing that hit me when we walked into this hotel was the smell. A horrible smell that was all over the hotel even in the rooms. The reception staff ,with one exception, were rude and unhelpful. The room was tiny. But the worst of all was the breakfast. Choice of 2 cereals, watered down juice, a toaster that only heated the bread and didn't brown it. Terrible just terrible. The worst breakfast offering I have ever come across. Yes the location was perfect 30 seconds form St Marks square. But beware eating or drinking in or around the square. cent 8.50 for a can of Coke and the same for a coffee... absolute rip-off. In all the reviews I have read on Venice I have not come across the rip off culture of the cover charge and the service charge in ALL restaurants. This can add 20-25 % to any bill. A scandal that Venice should be ashamed of. What is the cover charge for? Nobody could tell me. The impression I got all round was get as much money from the tourist without giving a decent product or sevice in return."}
{"sentiment":2.5,"text":"It was more than what we expected. A very good price and quality. High place from all attractions , sightseeing and public transport.The staff is amazing.Breakfast was a happy combination of traditional and clasic.Details are those that make a difference in favor of the hotel which we recommend all true tourists."}
{"sentiment":2.5,"text":"Having researched many potential accommodations, we enjoyed a wonderful stay at the Helmsley for a 4-night holiday trip! Bernardo upgraded us to a king room on the 40th floor, the view from which my NYC newbie boyfriend loved. The room and bathroom were spotless and the king bed was incredibly comfortable. Closet and drawer space were ample. This hotel is very well sound insulated. We never heard a peep from another room or another floor, and there seemed to have been high occupancy. We had a problem with our in-room safe (not the hotel's fault), and the abundant, expert and professional security and maintenance staff took care of it very quickly - on Christmas day, no less. Front desk, concierge. security and bell staffs were all very friendly and helpful yet refused to accept well-deserved tip money. And, of course, the location is prime for subway, walking and sightseeing enthusiasts. We will undoubtedly stay here again. Only one thing to watch out for - it is very hot in the winter on the upper floors. Take lightweight clothing to wear while in your room and keep some air conditioning circulating. This was a very minor annoyance that we were able to deal with by keeping the room door ajar and windows open while awake. Overall we had a very comfortable and enjoyable stay. Kudos to the hardworking Helmsley staff!"}
{"sentiment":-1.5,"text":"My wife and I stayed here for our honeymoon, and when we tried calling the front desk to confirm there was no answer all 3 times. When we got there the price was $300 more then then what was on the paper sent out to us. We went down to talk to someone about this, who promised they would correct, and adjust it. When we checked out there was no correction made, and when I went to get the receipt from the lady at the counter, she yanked it from my hand telling me she was not giving it to me. When I asked to speak to manager, the two women were more concerned about some plane crash they heard about then taking care of us, and other customers. There was no plane crash, it just over shot the runway and everybody was allright, I checked. A 5 night stay cost, with parking was over $2000, which was supposed to be only $1600. My advise is spend the little bit more and book the Essex House, and be treated like royalty, instead of of an outdated, with deplorable conditions. Who wants to walk into a hotel room, with that kind of cost to find a roll away bed bed just inside your door, and hair in the sink and bathtub???"}
{"sentiment":2.5,"text":"Stayed for work convention. Rooms very nice, better than neighbor Hard Rock, much nicer than Grand Hyatt. Great service. Gym was not great, but very happy overall."}
{"sentiment":2.5,"text":"It was an absolute joy to stay at Villa Spalletti, don't think of a hotel - it feels more like your own home while you are there. The staff couldn't be more helpful and remembered us throughout our stay. Our room was spacious and peaceful, even though the villa is situated very centrally and within walking distance to many tourist attractions, with Trevi fountain only 3 minutes walk away. Every last detail was immaculate - from the extensive toiletries in the bathroom to the complimentary mini bar. The public rooms downstairs presented the perfect opportunity to enjoy the families collection of antiques and books while sipping the Champagne from the open bar before leaving for dinner. Overall, a beautifully traditional asset to Rome."}
{"sentiment":2.5,"text":"First of all, the staff was amazing. Yuri, Vanessa, and Edgar were all helpful at the front desk during our 5-night stay, handling every request we had and suggesting great food nearby that the locals would eat at. We stayed in room 12 for the first night and decided to stay an additional 4 nights (in room 3) instead of changing to our previously reserved hotel. Both of those rooms open onto the back courtyard where there was a hammock and pool that never seemed too crowded for us to use. The location was great because it's a block off the main tourist strip (5th Avenue) and near the more recently developed end, so it was quiet and still accessible to everything going on. When we drove, we always found parking somewhere on the block, often right in front of the hotel. We asked for three suggestions as to \"where the locals would eat\" and were completely happy with what they suggested every time, all within walking distance: for traditional Mexican: \"El Fogon\" for Sushi: \"Sushi Aso\" for baked or grilled seafood dishes: \"La Pesca\" for great fresh fruit shakes, traditional Mexican, seafood, and pasta dishes: \"Nativo\" (Nativo washes their fruit and vegetables with bottled water, for those of you who are cautious). As for breakfast, we ate the buffet set out at the hotel every morning, which includes quite a bite more food than you would probably expect for a hotel breakfast: yogurt, granola, egg dish, pancake/wallfe/french toast dish, meats, pastries, cereal, coffee, juice, tea, etc. Overall, we loved the environment, the people and the room (which was more spacious than we expected, with a king-size bed, desk, safe, setee, large shower, TV with over 50 cable channels (including many in English). We also got passes to get into the Mamitas Beach Club only about 6 blocks away and for less than $4 got a beach chair and umbrella right on the beach. Thanks to everyone at Hacienda Paradise Hotel. We would definitely stay here again!"}
{"sentiment":2.5,"text":"We stayed here from October 8 - 10, 2011 and we could not have asked for a better hotel. First, the hotel is well located just steps away from the train station Santa Lucia. We determined that Venice is not a place you want to lug your luggage around the city. And we were correct. This hotel you can see from the train station, and it's just a short walk over the bridge and around the corner. Venice is like a labyrinth, and we could not fathom trying to find some of the hotels we saw. Take our advice, stick with a very well located hotel like the Hotel Canal Grande. While this hotel is not located near St. Marks square, the convenience, in our mind, more than makes up for hassle in transporting luggage (keep in mind everything is either by walking or by water bus/taxi). Second, the hotel was renovated just 2 years ago and is immaculate. The rooms were very comfy cozy and romantic. Updated bathrooms!!! Third, the staff was extremely friendly and helpful. We could not recommend this hotel more, just because of the staff. They were warm and seemed generally to care about our stay. Our stay came with breakfast, and there was more than enough to eat. All kinds of pastries, cured meats and cheeses, and fruit, along with choice of beverages (2 kinds of orange juice, cappucino, etc...). The hotel coordinated a trip to the Murano glass factory (free), which was very interesting, but was kind of like a big sales pitch....you spend more time walking through the showroom rather than watching the people make glass items. But still well worth going. We walked everywhere. We did not take the water bus/taxi (except for going to and from Murano). From the hotel it takes about 30 minutes to get to St. Marks square, but we were told that it would take about 1 hour on the water bus because it stops everywhere. We did not mind the walking because we got to look at all the shops and get some excercise. The hotel staff also made some good recommendations for dinner - where the locals go, not the tourists. We highly recommend this hotel. We would stay there again."}
{"sentiment":2.5,"text":"What a awesome place to stay when in Toronto. Restaurants are excellent and room service was top notch. Room was spacious and comfortable."}
{"sentiment":0.5,"text":"The hotel and the location was better than I initially expected after reading the reviews on here. I would've bumped the review up to 4 stars if the air conditioning worked in any of our rooms! We had 4 rooms and the a/c worked in only one of them. The hotel itself is quite nice, the reception area is clean and modern. The chaps working the bar were good fun to talk to and the staff quite friendly and professional. The rooms were clean although the beds were quite hard. The bed covers were light which was a bit of a blessing considering the heat in the rooms!! During the day the area around the hotel was fine, we didn't have any problems walking around at night. The location of the hotel isn't the best to be honest, having said that it's a nice walk past the park through El Born to the Ramblas. A taxi from the Ramblas back to the hotel was only 7 Euros. Well worth it. I have written a long post in the Barcelona forum about myself and 3 other of our party being assaulted in Puerto Olimpico. Please be very careful going out around that part of town at night, I have a broken nose, 2 black eyes and a hairline fracture of my right cheek for a completely unprovoked assault by the bouncers at The Joker Bar. Be very very careful"}
{"sentiment":2.5,"text":"wonderful stay stayed at the Hilton Times Square for 4 nights October, 2006. Rooms were very clean. People were wonderful. The beds were the most comfortable I have slept in for a hotel. They have nightly turn down service which was very nice. I would definately stay here again."}
{"sentiment":-1.5,"text":"We reserved 3 nights (well in advance) at this hotel for a business trip at the convention center, but left after the first night because of extremely loud construction noise. When we checked in we were put on the 12th floor and told there might be a little construction noise on the 16th floor. This was a lie. The noise was directly above us and so loud we could not even hold a conversation. It literally sounded like they had a jackhammer in the floor above us. The noise started at 6:30 AM and was so bad we felt we couldn't work or even be in the room at all during the day. The hotel was full so they could not move us, and we heard other people complaining about the issue, yet they continued to rent out the rooms. Ridiculous. Other issues also make this hotel overpriced at $250 a night. (1) The internet connection (for $11 a night), is not wireless and EXTREMELY slow. It reminds me of the days of 9600 baud modems. (2) No breakfast included. There is a restaurant in the lobby but the food is terrible (fake egg mix and soggy hash browns) and expensive ($20 a person). (3) The room is nothing special."}
{"sentiment":1.5,"text":"Stayed here for a conference March 27-31, 2005 and really have very mixed reviews. This is not a place I would personally stay for leisure travel, but it was perfect for a conference. If you are not enthralled by the artificial (e.g., the fake stone structures in the middle of the atrium), this is not the place for you. In fact, my first reaction to this kitschy, \"Hollywood-set\" look was quite negative. However, over the days, we found it to be a rather relaxing place for a conference, and we never left the place from our arrival on Sunday until our departure Thursday evening. Walking to & from the convention center every morning & evening through the gardens with the sound of the waterfalls was quite relaxing. We had a room in the St. Augustine building. While the room itself was quite nice, the cleanliness standards leave much to be desired. When we checked into our room on Sunday evening, we found hairpins, bobby pins, elastic hair bands and \"large\" pieces of dirt or residue (e.g., food) on the carpet. We asked housekeeping to please vacuum the carpet the next morning. When we checked out on Thursday, those items were still on the floor! The furniture never seemed to be dusted. The back half of the desk and nightstand were very dusty as were all the lamps and the top of the wooden bed frame. The carpet looked as though it is ready for a good shampooing. We ate in all three of the restaurants, and although we do not eat meat, our favorite restaurant was the Old Hickory Steakhouse. Other than a salad and an appetizer, there is no vegetarian food here, but there are several wonderful fish dishes. The highlight of our meals at the Old Hickory was the marvelous cheese course. The fish restaurant, Sunset Jack's, was a more casual place with good seafood dishes and cute entertainment (mermaid woman, person on stilts making balloon art, magician, musicians). Again, apart from salad, there is nothing on the menu for vegetarians. The quality of the dishes at Sunset Jack's varies with the chef on duty. One evening our food was so highly black-peppered that I could not eat it. Another time the food was hardly peppered at all. The only place for vegetarians is the Villa Flora, which serves only a Mediterranean-style buffet. It is a great place for big appetites; however, we found the quality of the food here to be less than adequate. (I should note that when we mentioned on Wednesday evening the poor quality of the food and the lower number of choices on the buffet than we saw on Sunday evening during a walk-through, the waitress said that for that week only, they lowered the price for the conference attendees and had limited their number of food items. Likewise, the breakfast buffet was limited for the week to exclude an omelet station). The coffee shop, Planet Java, had decent espresso, sandwiches and salads, but very dry and stale croissants! All in all, the service throughout the resort was excellent and the personnel were all very friendly. Yes, as they have you captured there, you can expect very high prices. In the convention center you could have a glass of iced tea or a 12-oz. soft drink for $2, but a 12-oz. Bottle of Dasani water was $4!! Luckily, you got two free bottles of water a day in your room. We really appreciated the flat-screen computer and free internet access."}
{"sentiment":-1.5,"text":"Booked two rooms on line for 4 nights. Stayed here before and was happy with hotel. Reservation said high speed Internet access was included but when I went to access it they wanted another 40 bucks. Spoke to desk manager Bassim and he said all I was entitled to was access, if I wanted to use it I had to pay for it. I explained if it was an extra charge the reservation should not list it as an amenity or list it as an extra charge which it did not. No avail. They would rather loose a customer that spends 14 nights a year NYC then provide something that has little to no cost."}
{"sentiment":2.5,"text":"The Kimpton Hotel chain is one line of hotels you can always count on. They are each unique and very, very nice. The Alexis hotel is in a prime location for downtown walking. The room itself is very clean, modern, and they always have soft towels! I like the chain mostly because each room looks like it just came out of a decor magazine. They have great wifi too."}
{"sentiment":1.5,"text":"One of the oldest ledandary hotels in Vegas. Hotel does need updateing, but room clean and comfortable."}
{"sentiment":2.5,"text":"i cannot fault this hotel the rooms were massive with all amenities you need including washer dryer ice maker coffee machine hoover iron well the lo basically also the rooms had a whirlpool bath (very nice). the pool was great with a kids splash area, swimming lengths, and a spa. towels were provided by the pool free everyday so no need to take yours down. the staff where so friendly and great to talk to there were two lads at the bar AJ and Jake who i like to talk to they were funny and helpful the reception staff where kind and helpful and so was the attractions desk (i cant spell the posh word they use) wifi is available for free in the hotel in the reception and pool area however if you ask you can get a data cable for free for your room as long as you return it at the end of your stay buses go regularly to and from the hotel (this includes lynx bus and the iride trolly and a free shuttle that takes you to all attractions and request for free) the hotel is located at the bottom of i-drive about 5min from seaworld and 15min from universal there are supermarkets 5min walk away and orlando premium outlets shopping mall is about 10 - 15 min walk away all in all i would strongly recommend floridays resort orlando the hotel is located at the bottom"}
{"sentiment":2.5,"text":"L'horset Opera is a real find. We stayed for 2 nights on a short break in January. The location is ideal for sight-seeing, situated between Opera and the Louvre. The staff were very friendly and helpful. The room was lovely - not the biggest room ever but you tend to get smallish rooms in Paris and it wasn't problematic at all - it was spotlessly clean and the breakfasts were fantastic! Finding a reasonably priced, well-located room of a high standard has proved tricky in the past but from now on we will always use L'horset for our Paris breaks."}
{"sentiment":1.5,"text":"let me start by saying we loved this place arrived the last day of jazz Fest first day of a big convention dropped our bags at noon couldn't get in to the room until 4:00 ok lots to see all day asked if there were ant balconey rooms was told no sorry.got back about 5:30 went up opened the door to our room and JACKPOT we had not one but two balconies the room was just beautiful.The beds were like a cloud the bathroom nice and big and a coffee maker. the pool was great (salt water) The front desk people Nicholas and Christine were so helpful with directions and restruant advise.The location is great also just a block over from Bourbon. Can walk to everything from here Just loved the place!!!!"}
{"sentiment":1.5,"text":"Stayed here for 4 nights, Monday to Friday. Great location, airport bus stops nearby, Plaza Catalunya and Ramblas 5 mins walk. The room we had was at the front but we weren't disturbed by noise. Room was smallish but adequate and very clean, beds very comfortable. Hotel staff very friendly and approachable. Didn't have breakfast but did eat there one night. Not much atmosphere but food good and reasonable in price."}
{"sentiment":1.5,"text":"We, myself, my husband and my two sons stayed at the Handlery last November, for 3 nights. Our rooms were spacious, clean and comfortable. We had rooms over looking the pool, with a balcony, which was great. We only used the pool on one day, and with it being late November, we had it all to ourselves! It was marvelous! The pool was the a good size, and ample pool side furniture. There is also a large jacuzzi, which was gorgeous! We dined only on the first night, in the hotel restaurant, the food was good and service too. There is a bar with a large screen. The location is good, not far from Seaworld and there are nearby shops and restaurants. Our overall stay was here was very good. My husband and I have also stayed at another Handlery Hotel, in San Francisco, which for me was the better of the two."}
{"sentiment":2.5,"text":"We stayed here as a bit of a gamble as we got married here while on vacation and fell in love with it on first seeing it prior to it opening. It was everything we expected and more, upon arrival we got upgraded (complimentary) to a wraparound suite which was unbelievable- bellagio fountaion view and impeccable room which made us the envy of all of friends/family who had booked into various other hotels. Every tine we walked through another hotel we felt compelled to say- 'not as good as ours' childish but true it was the epitomy of style/modern sophistication and we were so proud to go back there each night. The wicked spoon buffet was amazing, pizza, chinese and ice cream for brekkie plus champagne! wow. If we go back to Vegas this wud be my only choice on where to stay, some of my family stayed at the Bellagio and though it is lovely it doesnt come close to the luxury of the cosmo. No reports of any bad housekeeping or weird charges it was outstanding in every way and made our wedding even more perfect. Try Bills for cheap drinks/ karaoke it was fab!"}
{"sentiment":2.5,"text":"Myself and two girlfriends went and felt very safe. The resort is beautiful and immaculately clean. Even though the beach is a bit washed out, there's still enough room to hang out there, they have several lounge chairs set up under palm trees. The staff was very friendly and professional. And the food was excellent. We were disappointed at first that we only would get two nights at the restaurants, but actually preferred the buffet afterwards. Always a lot of choice (fish, chicken and beef), lots of vegetable dishes and a few typical mexican dishes to choose from. The desserts were amazing. And, we'd read before we left that they don't give out straws...well, it's true. So if you're planning on drinking margaritas, bring straws. It was great having two pools to choose from, a relaxation pool and an activity pool. I participated in the aerobics and this kept me fit. To get chairs by the pool that have some shade, you have to get down there by 7. Just leave a towel on it and go back to bed! Playa del Carmen is a really pretty town with lots of good shopping. Only 10 dollar cab ride. And the boat ride to Cozumel is fun to do. But we weren't as impressed wth the sister resort as the one here in Playacar. (You can ask for a day pass to the sister resort in Cozumel.) There's also a fun mall that's walking distance from the hotel where the Internet and phone cards are cheaper. Overall, it was a really relaxing trip. We loved hanging out in the lounge area by the restaurant at night and met a lot of people that way."}
{"sentiment":1.5,"text":"With accommodation this conveniently located, you need never wonder how you're going to get anywhere in Singapore city. It's right next to Boat Quay so, for those so inclined, there's plenty to keep you busy at night right on your doorstep. The Clarke Quay MRT station is also just across the road, and is only one stop from the Dhoby Ghaut MRT interchange (with 3 lines converging) and the Chinatown MRT station is only one stop away in the other direction (or an easy 10-15 minute walk for those willing to brave the tropical humidity). As we were in Singapore for only a couple of days, the central location of the Swissotel Merchant Court allowed us to maximise our time at sights, instead of spending it getting there. While the room rates were higher than we would have preferred to pay, we balanced this by not eating at the hotel (except for the time I succumbed to a late night supper and indulged in room service). The Clarke Quay MRT station is located under a small shopping centre, where you'll find a cheap foodcourt with hawker-style outlets upstairs (about level 4 or 5), some restaurants (maybe level 3), local and international fast-food chains and cafes at entry level, and a few food outlets and a small supermarket in the basement. The room we were in was quite spacious for two people. There was a foyer area where a bar fridge and tea-making facilities were located, a sizeable bathroom, desk and chair. The bed was large and comfortable, and we were able to order special pillows from a pillow menu. I was hoping to try out the buckwheat-hull option, but there'd been a run on these, so I went for the neck-support one instead, which was terrific. We had the option of purchasing any of the pillows on the menu from the hotel, and we've since regretted not doing it when we left! I had hoped to use the hotel pool, but we were so busy taking in the sights and indulging in retail therapy that we didn't have the time. We did particularly like the option that the hotel offered guests of having a shower at the spa bathrooms after we checked out, and it was lovely to be able to do so before a late night flight back to Sydney. The only (minor) issue I had was with the east-facing room we'd been allocated. Our bed was angled to face the window, so we were greeted with the glare of the rising sun each morning before we were ready to get out of bed! Fortunately, the curtains were thick enough to block out the light. The service was great at all times and the concierge very helpful. We would love to stay here again if we're ever back in Singapore."}
{"sentiment":-1.5,"text":"We checked in thinking it would be a great hotel and we were told it was right off broadway. It is actually several blocks from broadway. We checked in at 4pm and was told they were upgrading us to a king suite. We were excited until we realized that this meant we were going to have one king bed and two rollaways for our 4 adults. We figured we could deal with that. At midnight when we returned, we had a single rollaway and when we called for another we were told we were only allowed one per room. After arguing with them we were told we would get one right away. At 1am we called again and finally got one. No pillow, one sheet, no blanket, and no blanket for the other rollaway. We asked for blankets and after another epic wait, we were told they had no more. We were exhausted and tired of arguing with them. The next day we left a note hoping for some blankets but they never came by to clean the room so obviously did not get the note. When we called again they sent us a few sheets (after another epic wait). I don't feel like I am unreasonable on my hotel requests, a nice warm bed that is in my room when I arrive is not a lot to ask for. I suppose that was too much to ask for at this place. As I said before, the motel 6 would be great by comparison."}
{"sentiment":0.5,"text":"I don't mind paying a lot for things I perceive to get value from. This hotel didn't give me the feeling of good value for the cost of a junior suite. Designer rooms with peeling paint... Urine stains round the floor of the toilet make you go in on tip toes... The little things like 6 euros for a glass of water... Nice looking... Location is good.... Nothing terrible... but I wouldn't recommend. Found via Mr & Mrs Smith."}
{"sentiment":2.5,"text":"The service was impeccable. From the minute we arrived on the standard property there was someone to assist in our every need or want. The check in process was simple and smooth. Our room was amazing. The views were beautiful - the Hudson River with its many boats, the Statue of Liberty, the skyline of New Jersey. The room was so unbelievably designed! Simple, yet elegant. The restaurant staff was very attentive and friendly. I honestly can't think of anything during my stay at the standard was anything below standard."}
{"sentiment":2.5,"text":"My husband and I stayed here six years ago and we loved it. This month we visited for a second time with our four year old daughter. What an awesome vacation! The Copamarina is super kid-friendly. There are two kiddie pools -- one with a fountain -- and two larger pools. The water temperature in all the pools was just perfect. There are two hot tubs, also perfect temperature. The pools and grounds are impeccably maintained. The rooms are not super luxurious but are perfectly adequate and very clean. You aren't going to want to spend much time in your room here! Las Palmas Cafe, the outdoor cafe where we had breakfast three times and dinner three times, serves good, reasonably-priced food. We particularly enjoyed the whole fried snapper (the pizza, which we ordered the following evening, wasn't the best -- the crust was tortilla-like and not our favorite). One of our favorite things was that there is a small playground right next to the tables at Las Palmas so our daughter could play while we were waiting for our food, scarf down her food, then skip off for more sliding and climbing fun while my husband and I relaxed, chatted and enjoyed a second delicious cup of cafe con leche! The beach is a little grassy and therefore not really suitable for swimming, though there is a better public beach just a few minutes walk away. Taking the ferry to Gilligan's Island was something we enjoyed a lot on our first visit and it was just as beautiful as we remembered, with good snorkeling. We plan to return very soon!!"}
{"sentiment":2.5,"text":"Just returned from a weekend in Istanbul and wanted to let others know about an amazing little bed and breakfast known as the Askin Hotel. It is perfectly located near the Blue Mosque and the Haghia Sophia. We were in room 305, which is the best room at the hotel as it has a view of the Blue Mosque and the Bosporus. The wonderful breakfast is served on the top floor terrace overlooking the Mosque and Bosporus (and the Haghia Sophia through glass from the glassed-in terrace section). The hotel staff was friendly and helpful and the hotel was clean and safe. My husband and I are already planning another trip to Istanbul and we will definitely be staying at the Askin again. Their web address is ----"}
{"sentiment":1.5,"text":"We just returned from Toronto yesterday and our stay there was great. We booked on Priceline for really cheap. After reading these reviews, we opted to upgrade to a renovated room for $20 CAD + taxes per night and it was well worth it. We stayed on the 8th floor and our king bed was the most comfortable hotel bed ever. Clean, marble bathroom and a private balcony with views towards Eaton Centre were great. Only drawbacks were the touristy feel of the hotel - it is HUGE and at times felt more like an impersonal resort - tons of people, but not personalized service. Also, a fluke false fire alarm woke us (and everyone else at the hotel) at 3am on our first night and kept us up for 20 minutes. Not impressed, but wasn't the hotels fault! Oh and breakfast at their Market Garden diner was over-priced and pretty terrible. Take a few extra minutes and walk the neighborhood for a nicer, less expensive meal - we didn't do this, but wish we had!"}
{"sentiment":2.5,"text":"We have just returned from a 6 night stay at the Cazose and we cannot rate it highly enough. The staff were friendly and helpful, the room was very clean, the shower had a plentiful supply of hot water at all times of day and the breakfasts were delicious. The location is central but quiet. We would definitely recommend this hotel."}
{"sentiment":1.5,"text":"Stayed in room # 2 on the ground level on the front of the hotel. A bus stop is outside the windows of room #2. Room is done in pink and green. Water pressure in bathroom was strong. Heated towel rack in bathroom was a nice touch. Four sets of towels provided twice daily. Combination bathtub/shower is done in granite and large Curtains worked well for blacking out the windows. Safe in bureau is easy to program and large enough to hold two shoe boxes. Refrigerator and snack bar is in bureau. Prices are more than twice the prices across the street at convenience stores. Television offers 16 channels Housekeeping services rooms twice a day Room service is available 24 hours a day Complimentary umbrella and slippers provided Complimentary box of chocolates were left during the first night turndown service Honor bar is in the sitting room The staff is great. The front desk and concierge were always cheery and helpful. The concierge has great suggestions for restaurants. Restaurants recommended include Admiral Codringtons (English Pub), Daphne's (Italian), Papillion (French) all within walking distance. Staff at Daphne's seemed to give us preferential treatment once told we were from the Pelham Hotel. Bistro 15 (basement level) is a small restaurant. The food was good, but nothing special. The continental breakfast selection includes sliced fruits, cereals, pastries, and parfaits. The dinner service was average. There were some slow nights during the week that made it easy to get a table for a quick bite.. Prices at the bar are much higher than the Pub (Hoop and Toy) across the street. Nearby: Cave la Fromage, a cheese store is across the street. Cheese and wine tasting occur frequently. Decent prices Smile Cafe is across the street. Nice place to pickup a quick snack heading to/from the South Kensington tube stop South Kensington tube stop of the Underground is across the street. It is very easy to get to. There is a taxi queue right around the corner from the Pelham Hotel Recommendations: Take the Express train from Heathrow to Paddington Station. It is worth the extra money (33 pounds total) to avoid the frequent stops on the regular train. Buy an Oyster card for the Tube. It makes taking the Tube easier and faster. If you are planning on taking a few walking tours, ask about a discount card (2 pounds per person) from the walking tour guide."}
{"sentiment":2.5,"text":"We left a very snowy Milwaukee Wisconsin in early February, and flew into Cancun. A bus took us to PlayaCar and the Iberostar Quetzal. It truly was like arriving in Paradise. Check in went smoothly, with fruit juice delivered to us. We had a third floor room in bldg 27. It was a little concern, but we figured the steps would be good exercise. Our room was as everyone describes, although we liked the bed and didn't have any issues with the air conditioning. The temps were only around 80 during our stay, but I can imagine, if it were warmer, that might be an issue. We grabbed a drink and sat on our balcony to enjoy the greenry. It was beautiful. To our surprise, a Mama monkey, brought her baby up to check us out. Right on the wall between the balconies. I have some great pictures. Each day we watched the monkeys play in the trees right outside of our room. We were surprised at the quality and types of food. Our son had been to Riviera Maya for his honeymoon, and told us the food was just \"off a little\", but we thought all was good. We ate at all five of the specialty restaurants and liked them all. The Japanese was the best. We spent most of our time at the pool or beach. The sand bags were ugly, but didn't detract from the overall experience. Everyone was very friendly and helpful. I have never had such an all relaxing vacation and will be back again next winter."}
{"sentiment":0.5,"text":"My husband and I chose this hotel on the first stop of our honeymoon. And being on honeymoon, we were ready to spend $250 per night hoping to be hosted in a luxurios room in the heat of New York. When we stepped in we were smiling: the hall is gorgeous and check-in was done in a second. But when walked in our room we were quite disappointed: it was a good room with all amenities but didn't give the impression to be \"grand\" as we hoped. The bathroom wasn't that big either and amenities just average. Newspaper was abandoned on our doorstep, rather than being carefully folded and presented to us. And you could hear wind sweeping hard in the elevator case, while waiting for it, which made me a little fearful. However, do not get me wrong: it's a nice hotel in a great location, but it's just not worth the price."}
{"sentiment":-0.5,"text":"We arrived at the Grand Hyatt around 4 pm on Thursday, May 25th. We were warmly greet and escorted to the check-in. Check-in was simple and quick. We were then escorted to our room, which was a corner suite with a decent view, if you like ugly rooftops. The gentleman who took us to our room was pleasant and very informative of the area. He showed us all the features of our room. Thirty minutes after being in the room we received a letter under the door explaining that the water to the hotel would be cut off at midnight and back on at 4 am. We did not consider this a problem as they stated they were flushing the system. At 10 pm we received another letter under the door that was a duplicate of the second letter. We woke up at 6:30 am as we were heading to LA on Amtrak that left at 10 am. We found that we did not have any water. We called downstairs and was informed that we would have water in 30 minutes. At 7:15 we still had no water but they offered to send bottled water to our room, which we declined. Ten minutes later the doorbell rang and we found 2 bottles of water sitting at the door. We were not sure what they expected us to do with 2 - 16 oz. bottles of water. At 7:30 we called the desk again about the water and was told they had water in the gym and we could take showers there. We asked if they had hot water and was told yes. Imagine our surprise when we got there and found they only had cold (ice cold) water. I then went down to the desk and was told that we would have water to our room by 8:30 that it was a long process to get the water throughout the hotel. I explained that we had to leave by then to which they did not reply. By the time I got back to my room, there was 2 more bottles of water sitting at the door. We immediately packed out belongings, we down to checkout and asked that they call a taxi for us. They told us they would get us a taxi outside to just go on out. They also offered us bottled water to take with us. Once outside we were informed they should have called for a taxi inside, so the gentleman outside was standing in the road trying to flag down a taxi instead of someone going inside to call. There was a gentleman who drives his a personal Town Car that was there waiting to pickup passengers for airport flights (no reservations required with this gentleman and he charges the same as a taxi) he volunteered to take us to the Amtrak station. We wanted to get away before they offered us more bottled water so we took him up on it. As we drove away the gentleman was still in the road trying to flag down a taxi while his co-workers watched. The wonderful gentleman with the Town Car charged us $5.00. We gave him $20.00 because we would have paid that or more for taxi. I'm sure the Grand Hyatt is a wonderful place to stay but when checking in, make sure they are not planning on turing the water off."}
{"sentiment":2.5,"text":"Loved everything about this hotel. The location couldn't have been better...easy to find. Had used the directional tips of other reviews to find the hotel, much better than following street signs. Took vaparetto to San Marco stop. Walk through/under clock tower and keep going straight until you reach the Ferrari store. Turn right. Turn left at Cartier store. Go straight. You will see Timberland store straight ahead, the hotel is on the left just before it. Much closer than I thought to both the square and Rialto Bridge. Room was spacious, we asked for a canal room and were upgraded. Staff in breakfast room were extremely attentive. Really nice public areas in the hotel. Took advantage of the free trip over to Murano that they offered. They take you over in water taxi, and you come back on your own...was worth the visit to see the glass, no pressure to buy anything... If I ever return to Venice, this is where I'll stay!"}
{"sentiment":2.5,"text":"An upgrade to an enormous suite, fresh fruit and workout clothes waiting for me, 5pm check out, free shuttle to city airport. Very Royal indeed!"}
{"sentiment":2.5,"text":"I stayed at this Hotel in August 2006. The stay was excellent. Everything was good. Service, food, rooms, atmosphere were all excellant. But I did not stay there on a weekend. I was told that on Sundays the hang bird cages with live birds in the atrium and one can enjoy the chirping sound of the birds. If true, I will not stay at this hotel again. I DO NOT SUPPORT THAT. I BELIEVE NO ANINMAL OR BIRDS SHOULD BE CAGED."}
{"sentiment":2.5,"text":"1) Location......best spot for shopping on Michigan ave. 2) Staff....we did not have one complaint about any staff member. Top 10 staff. 3) Rooms.......very clean and well kept. Average bathrooms. 4) Parking.......$53 Really? Way too expensive. IHG can do better! 5) Room service....Did not use. 6) Architecture....top notch. incredible. 7) Priority club....They did not acknowledge my platinum status and did not offer an upgrade. They did let us check in at 10 a.m. and check out at 2 p.m."}
{"sentiment":0.5,"text":"I stayed at the Tavistock last month with 2 friends. We booked a triple room with British Air for $308 each for 7 nights, which is pretty fantastic for London, especially central London! (With the obscene exchange rates, we certainly appreciated the savings in the accommodation area!) We were given a triple room (3 single beds) overlooking the other side of the hotel, so no views to speak of, but then, you're not there to look out windows, you're there to actually go outside. The room was a nice size, more than ample space to fit 3 adults with their 3 suitcases. There were 2 closets and plenty of drawer space, so we didn't have to live out of our luggage either. The room also was equipped with a TV and coffee maker. The toilet was separate from the wash area, which was very helpful. There was a tub with shower, which had fantastic pressure and was very clean. There is no hair dryer in the room, but you can get one from housekeeping for a refundable 20 pound deposit, and adapters are 3 pounds. I agree about the central heating, it could be very oppressive at night. However, nothing simpler than to open the windows, so it was dealt with quite easily. Our package came with free continental breakfast, which really was not worth it. Rolls, toast, and coffee, tea, or juice. I thought it absurd that you couldn't even have the cereals unless you paid for Full English, which was a complete rip-off. Go find the nearest non-trendy cafe or pub and get a proper English for less. The servers were very friendly though, so if you do head down to the breakfast here, you're sure to have engaging conversation! Russell Square tube station is a very short walk for the Piccadilly Line (easy transfers to the Northern and Central lines, and it takes you right to Heathrow). There is sometimes construction being done on the lifts, which are the only way to get to the lines, so sometimes the wait can be an inconvenience if there's a crowd of travellers waiting for one. If you are coming back after the tubes close, there's a night bus that drops you very close by, and other buses that run during the day along Upper Woburn Pl. (the east side of the hotel.) I had no issues walking back late at night from areas in Soho, but most people would probably not want to do that, unless you know your way around very well. :-) The hotel's surroundings are lovely; Tavistock Square and Russell Square are both tranquil green areas (so wonderful to sit there and people-watch). The area is very close to the British Museum, and if you love to walk, you can easily reach Oxford Street and other more central locations. There are also internet cafes and a post office in the area. Overall, I would highly recommend the Tavistock if you want to stay close to the center, and especially if you get a great deal like I did!"}
{"sentiment":2.5,"text":"thanks to evelyn at the front desk and Mark and his \"beach boys\" for being so friendly and helpful"}
{"sentiment":2.5,"text":"Right in the middle of everything for the first-time traveller to Paris. Staff was friendly and seemed genuinely interested in your needs. Rooms spacious (for France) and well appointed. Beds comfortable. Several excellent \"authentic\" French eateries up and down the street. Skip the pricey breakfast and go down the street for half the price. Best Western rarely disappoints."}
{"sentiment":2.5,"text":"We read reviews and were concerned, but took a chance. We were in room 150 so can only report on that. It was amazing! The rooms were very clean, very spacious, and very quiet. The bathroom was larger than normal. Each room has both a front and back patio. The one negative is the pond does have a odor to it. However, the trails are beautiful and the pool was wonderful! We walked around several paths early each morning and just enjoyed the ducks and fountains. Another problem is there is no microwave in the room and none you can access to warm up baby bottles even. The room service and poolside drinks were far too expensive. They could reduce the cost and still make a lot of money! the pool is beautiful but was a little too cold for my toddler. Overall I recommend this hotel to anyone! Booking through Entertainment book.com saved us a great deal!"}
{"sentiment":1.5,"text":"Im traveling with a group of 15 students, ive visited N.Y. four times before and stayed at the Hudson Hotel one time and at different midtown hostels the other two. Saving the proportions (Hudson Hotel was designed by Phillippe Starck), the rooms of the Hudson Hotel are the same size as the Manhattan Broadway. At hostels youve to share bathrooms, not at the Manhattan Broadway. The staff service is great, theyre very helpful. The security around the area is great, its New York City, so you might see some crazy stuff, a lot of noise and small details every budget hotel has. Definately there are NO rats or roaches, at least we didnt see them or hear them..... The facade is awful but who cares.... and so on. My point is: Dont be scared by the reviews... if youre not a picky person, this is your hotel..."}
{"sentiment":1.5,"text":"We visited this location for our 'staycation'. The pools were wonderful, mini golf inside, the room was like an apartment. The location was fantastic- attached to a shopping area with restaurants. Right on the ocean and near so many things. It was a beautiful stay!"}
{"sentiment":1.5,"text":"When I got the low rate (compared with the rest of the same stars Hotels in Manhattan) I had my doubts about what I could find. The rooms are small but comfortable enough, AC, TV and a new bathroom. Is right in front of Central Park (great location if you dont attempt to be in the middle of the action, but close enough. You got 2 subway lines at just 5 minutes walk that will take you and get you back to and from downtown. The neighborhood is really nice and stuff is kind."}
{"sentiment":2.5,"text":"We stayed at the Adolphus for a friends wedding. Everything took place at the hotel. It was a wonderful stay. Our room was so spacious with large & lovely bath and all the amenities. The staff was very friendly and quick to help with any questions. The ceremony was intimate and the reception was one of the nicest we have attended with delicious dinner and great acoustics. I only wish we had had time for the afternoon tea! Never used a car. Walked to the Kennedy Museum. If we ever go to Dallas again this would be the hotel were we would stay. Truly enjoyed the atmosphere of the Adolphus !"}
{"sentiment":0.5,"text":"My Husband and I decided to stay at the Cancun Resort for the Thanksgiving Weekend. We stayed in a 1 bedroom condo which I thought was cute but its very small. (We stayed in a 1 bedroom condo at the MGM Signature and that place was very spacious.) The Pros: Pretty cozy for two people, the master bathroom was very spacious with a comfortable jucuzzi tub, the bed was very comfortable, the kitchen was fully stock with everything you can ask for, the staff were pretty helpful, and even though it was too cold to swim the pool looked absoultely amazing. Now for the Cons: Though the kitchen was fully stock it was very tiny. Everything seem so cramped together. The bedroom I felt was a little small, you couldn't really move around because everything was close together. I thought the parking wasn't very good. The under ground parking lot could only hold about 30 cars, and if you can't find parking underground you gotta park outside. Although, the rooms are pretty small my husband and I still had a pretty good stay. We would definitely go back."}
{"sentiment":2.5,"text":"I've wanted to stay at this hotel for years. It turned out to be even more impressive then I had imagined. The beauty of the waterfalls, flowers and exotic animals throughout the property were enchanting. The employees were all so nice and the concierge desk very helpful and informative. I've been in the travel industry for over 30 years so I know the specifics to check out when on a trip and this hotel passed all the tests! I had heard complaints about the lack of beach in front of the hotel, but a very easy walk to either side of the hotel takes you to plenty of sandy shore. It was never an issue. And a \"must see\" at the hotel is the \"Tour Of The Stars\" astronomy show! The 14\" reflector telescope called \"the edge\" allows you to view some incredible sites! My group got to see such incredible wonders as Jupiter and all her moons! Had we gone to the show just an hour earlier we could have seen Saturn and her rings! We learned a lot that night about the stars, planets and our moon which was full that night and quite the view through \"the edge\" telescope! The hotel is also very well equipped to entertain kids of all ages, especially the very young. Friday night we saw a Disney movie being projected on a big screen with fresh hot buttered popcorn and plenty of room for the kids and family to sit and watch. We saw different games being played around the pool areas for the kids and there was a basketball hoop on one side of the pool that saw plenty of playtime. Like I said there was never anytime to feel bored at this hotel! I would definitely chose this hotel again on a future trip to Maui!"}
{"sentiment":2.5,"text":"Last minute decision to stay in Orlando, this hotel is beautiful & convenient!! Rafeal in customer service was incredible & super nice! can't wait to stay again."}
{"sentiment":2.5,"text":"We stayed in a one bedrooom condo for 7 nights & the service was absolutely amazing!!! The doormen were very polite & accomodating. It's nice not to be bugged by housekeeping staff. We did need to call a few times as we didn't know how to drain the tub & a lightbulb was out. They were very polite & answered our questions courteously. Eating & drinking while relaxing at the pool was the best. It was a bit crowded on fight day, but there's a separate pool for relaxation that wasn't crowded at all. We hated to come back & even though we aren't gamblers, are looking forward to coming back soon. The hotel is beautiful & the walk isn't bad because there's a back way to the strip. I like the fact that it's peaceful & not in the middle of all of the hub bub & drunk/obnoxious people."}
{"sentiment":2.5,"text":"My son plays travel hockey We are always on the road. Although it means an extra 45 minutes traveling time each way Champions World Resort is the only place we will stay! From the minute you step into the lobby the staff is there making you feel at home. I have cancer and sometimes can be cranky they never get upset. If there is a problem all we have to do is pick up the phone and they are right there making it right. The rooms are very clean. never have I walked in to smell any odors of any kind."}
{"sentiment":-2.5,"text":"1/4 mu 1/2... showReview(19916285, 'full');"}
{"sentiment":2.5,"text":"So Friendly - Great Location I came to Trip Advisor to find a hotel to stay at for the one night in London before my tour started! The Luna Simone received many great reviews and now we see why. The rooms were clean, roomy comfortable and the staff was so very friendly! It is a very personable place! We were able to walk to Buckingham palace, to Westminster Abbey the London Eye. It was located in a lovely section of town with lots of good pubs. Also, the breakfast was excellent the breakfast room is almost like a visiting place for the guests. It felt more like a Bed Breakfast atmosphere than a regular hotel!I highly recommend this hotel!"}
{"sentiment":0.5,"text":"The place was reasonable, given its location near Kings Cross. The room was a four flight walk-up and a tight fit, but had all I need at a rate under 100. The other hotel across the park under the same ownership, the Hotel California, appeared to have more amenities, and might be worth checking if the Montana is full."}
{"sentiment":1.5,"text":"Nice First trip to San Francisco and a friend recommended this Inn. Though the rooms are small, they are very charming and very clean. Nice breakfast and the rates couldn't be beat with such an easy walk to the Wharf. We spent our last night in Nob Hill and wish we would have been here instead. Much better location and the staff was helpful and friendly."}
{"sentiment":1.5,"text":"Bellagio, maybe a little bit more outdated than I expected (for example, no flat screen tv, the furnishing was old) but we got an upgrade with view on the fountains, which of course is great! The pool, lobby etc are very nice but hotelrooms could use a make over...."}
{"sentiment":2.5,"text":"Chose the Hotel Jazz after having read reviews on Trip Advisor and they were very accurate. Its in an excellent location, 5 minutes off La Rambla, is very well designed, modern, smart and efficiently run. The staff were lovely, cleaning was very well done and everything you could want was provided in the room. We even managed a morning's sun-bathing by the pool as the weather was good and the views from there are wonderful. I had requested a high room, as suggested, as there is a fair amount of traffic noise, but we slept with the french door open with no problem. We had breakfast just over the road (turn right out of the hotel) in a tapas bar surrounded by Spanish people - 2 for coffee and croissant/filled roll. Excellent hotel and would definitely recommend it."}
{"sentiment":-0.5,"text":"I've traveled all over the world and never have I left a hotel review. I'm easy to please and enjoy the little stuff in life. I expected big things from the famous hotel and they failed to deliver even slighty. The only thing it has going is the history and gorgeous facad. Customer service: lame. I called in advance to get connected to the conceirge. They disconnected me twice and So I figured I'd send an email asking my question about theater tickets. They failed to return the email entirely. It took four attempts to get the answer. Checking in the clerk was a bit snotty and unhappy in general. I was in awe of the building but then quickly in awe (not in a good way) of our room. Decorations ok but outdated tiny tv, no fridge, no microwave, no robe, no minibar? Bed, desk, chair. They also put us in room 666 which maybe explains the lack of attention? They also charge a stupid fee for Internet use. Huh? What is this 1997?it's 2010 and Internet is everywhere. Finally parking was a shocking $45 and I'm from this area so I knew it would be high. I'm writing this while still checked in the hotel. I'm hoping they redeem themselves."}
{"sentiment":1.5,"text":"Nice modern business hotel Bed"}
{"sentiment":-1.5,"text":"Planned on spending 4 days at the York during Christmas, but was truly shocked once we saw the rooms. Rooms were dirty, falling apart, smelled bad, and incredibly small. I can handle small, but when there are hairs in your bed, bugs stuck to the windows, and items falling off of the walls - it is a serious sign for concern. After 45 mins with the general manager, we left the York to check into a much nicer, and cleaner, hotel. We said there were hairs in our blankets and sheets and the manager offered to change them for us. Weren't they supposed to be changed before we got there?? Plus, I have heard that they have raised their rates from the 52 pounds we booked at.... I have stayed in at 20 rooms all over Europe and have never, never seen anything this bad before. If you have reservations, seroiusly consider something else.... its not too late!!!"}
{"sentiment":1.5,"text":"We got two rooms for great price for the location. We asked for rooms next to each other. One room was nicer/spacious than the other. Staff was always eager to help you. Lobby was pretty. Mad 46, bar/restaurant/rooftop lounge was popular and busy, but we received good service."}
{"sentiment":2.5,"text":"The staff at the W is excellent. They know the city, and are happy to help with your every need. I will stay there again. It is a couple blocks to the water, and a pleasant walk to Gaslamp. Rice is a decent restaurant."}
{"sentiment":1.5,"text":"The Days Inn Hotel Circle was a great hotel for the 5 nights my son and I stayed there. It was very close to the Fashion Valley Mall and trolley stop (less than 0.5 mi). The pool was very nice when not filled with noisy kids and the setting was very tropical and relaxing. A nice touch was finding pool towels placed on the pool lounges; it seemed like the hotel was inviting you to the pool. The Pam Pam restaurant had good food (only ate breakfast) but it would have been nice if the Days Inn had a free breakfast bar. A previous commenter suggested upgrading the standard room to the \"Business\" room, which we did. It was only about $10 more per night and included slightly better bedding (I know it was slightly better because we stayed in a standard room for one night at the end of our vacation and I was able to compare the two room types), complimentary bottled water, granola bars, and micro-wave popcorn, and it had the added benefit of being in a totally separate building (near the pool) with interior hallway and doors. This definitely made the rooms quieter. Also, if timing was right, there was covered parking which definitely helps keep the car cool. There was easy access to I-8 and Rt 163 so getting to town only took a couple minutes. There were many other hotels near this one so keep that in mind if there are no rooms available when you try to book."}
{"sentiment":-1.5,"text":"Checked in and took kids to put them to sleep. Pulled out couch bed to find human urine all over sheets and mattress. Owner wouldn't even get out of his chair to come look at it. Sent a parking lot security employee to put a thin mattress cover on it. Disgusting, like I'm gonna let my two and three year old children sleep in somebody's urine. I was responded to in a rude and completely unprofessional manner. Do not stay here it is a dirty motel."}
{"sentiment":2.5,"text":"Well, I can see most of you liked my old home....Although some didn't and that's ok. Hi, my name is Carolyn. I use to live at St. Vincents as a baby, until a few months old, when I was so lucky to be adopted by the most two wonderful parents. They gave me the name of Carolyn. I have gone back and the kind lady at the front desk showed me around and showed me the room where my parents would have first seen me and received me from the hands of the nuns, The Sisters of Charity. I have a vague memory of t he Sisters caring for me.... Hey, it might not be the Ritz,....but Christ was born in a stable you know, and maybe he sent you there for a reason. The ones who complained, that's ok. You were sent there for a reason, and maybe that reason is to come down a peg or two in your life and be grateful for all you have. You know it's all about perspective....Imagine how beautiful St. Vincents would look to a completely Homeless Person. Take Care everyone, and thanks to my wonderful Mom and dad for coming to get me at St. Vincnet sand giving me a wonderful life! I love you both so much. I am now 56 years old. St. Vincents is the most beautiful place n the words for me. It gave me my mom and dad, old bedspreads, bare thin carpet and all ! Thank you Jesus for St. Vincents!"}
{"sentiment":2.5,"text":"If you are planning to visit the island of Maui---I highly recommend staying at the Sheraton Maui Resort & Spa. The resort is located directly on black rock--it is by far the best location on the island. The resort is located on Kaanapali Beach---everything is nearby, it is walking distance to Whalers Village, the beach is awesome and only minutes from the hotel is the quaint little town of Lahaina which has great shopping and restaurants. Believe me, I have been visiting Maui every year for the last 20 years---AND THIS IS BY FAR---THE BEST PLACE TO STAY! All of the staff is friendly and helpful. Do yourself a favor and stay at the Sheraton---you will be glad you did."}
{"sentiment":2.5,"text":"The hotel was very comfortable with clean suites and kitchen with refrigerator,microwave and electric stove.Everything very clean.The pool is nice with the outside jacuzzi.Only the water was very cold in the pool.The breakfast was good only some days very crowded so we had to wait in line for the toaster or waffles.But all together we were very satisfied and recommend this hotel."}
{"sentiment":1.5,"text":"We have made several visits to San Francisco. We always stay at the Columbus Motor Inn. It is in a great location, good people, and Free Parking. It is always clean and easy to get into and out."}
{"sentiment":1.5,"text":"My favorite things here: being able to walk a few steps to pull a catamaran or a sea kayak down to the shore, the brunch buffet, the tennis courts, the infinity pool overlooking the ocean, reading books, gin and tonics delivered poolside. You get a personal concierge per villa (about 10-15 rooms in a villa, I think) - but ours did not really do too much except book dinner each night (note - a must - book dinners every night as soon as you get there..they fill up fast). The food was tasty and there was enough variety to not leave the resort. There are a lot of other resorts in the same area - if you take a boat off the shore you can see all the development -- not as quiet as the off-the-beaten-path Tulum. But this resort was nice and quiet...and it ended up that I didn't mind what was around us."}
{"sentiment":2.5,"text":"We stayed at the Opera Cadet Hotel, in Paris for 7 nights at end of March 2008. The hotel is located in heart of downtown, close to Opera House and 50 yards from th Cadet stop on the Metro Hotel is small - 80 rooms (+/-), clean and quiet. Breakfast brunch is served each morning - standard european fare - juice/hard boiled eggs/cereal/yogurt/fruit/breadspastry/coffee/tea. Hotel has small bar with friendly bafrtender. Open till 11 or 12 at nite-good spot to havequiet drink and end the day. Cadet hotel is on Rue Cadet - pedestrian street that has several bakeriews, cafes, fromage shops, wine stores, etc. if you are interested in doing local food shopping for picnics or eating in your rooms. Highly recommend this hotel ."}
{"sentiment":2.5,"text":"Luxury at an economical price. Magnificent modern/graphic original art throughout lobby and rooms. \"Small, cozy, definitely \"Boutique\"- Hotel. Large, spacious ind. rms. Glass front windows curve with hidden corner entrance, each with a different colored giant letter- together spelling \"AMISTER\". Truly a unique hotel sign, that blends into the neighborhood and sets the \"modern mode\" for the hotel decor!!! BEST BREAKFAST BUFFET OUR ENTIRE 40TH ANNIVERSARY TRIP, INCLUDING FOOD ABOARD OUR 12 DAY CRUISE. Staff goes out of their way: made 2 great recs for restaurants within 3 block walk. Overlooks/ is on an Esplanade- typical \"Moderniste\" apartments with balconies...locals walking their dogs,etc. Web site excellent with perfect driving directions from airport. (ONLY THING MISSING IS A HAND RAIL DOWN INSIDE CURVED MARBLE STEPS ENTRANCE- BUT THEN EUROPE IS NOT EXACTLY HANDICAP FRIENDLY.) STAFF CARRIED ALL LUGGAGE. Would definitely stay again."}
{"sentiment":-0.5,"text":"Ideal location immediately beside Termini Station however the hotel was not as advertised on the website. It claims to be 4 star however is more likened to a 2 star. \"American Buffet Breakfast\" consisted of the usual continental style offerings plus scrambled egg (lukewarm) and bacon (undercooked). I ate in the hotel restaurant (or actually the bar as the restaurant was closed) and the food was awful - main course was stone cold which I returned. Reception staff were brusque - I waited 4 minutes for my room key while the member of staff made a personal call on his mobile. The first room I was given was pretty dismal however I managed to change rooms due to the next door room on the second floor being under construction hence filling the corridor and my room with dust. I stayed in the sister hotel on my last visit which was of a higher standard. Please don't stay here unless you are doing so only for the location."}
{"sentiment":2.5,"text":"Great boutique hotel. Stayed June 27-July 2 with wife. Had standard room which was modern, clean, and fresh. Smallish by North American standards but acceptable for Europe. Larger rooms were available. On side street so rooms very quiet. All front staff excellent and very helpful with tour and restaurant reservations. Five minute walk to Champs Elysees and George V Metro station. Great mid-upper level restaurants 5-6 minutes away on rue Marbeuf including French, Italian, and Chinese where dinner for two with wine ran 65 Euros. Skipped expensive hotel breakfast for local boulangerie around corner at 13 rue Bassano for cafe au lait and croissant for 3 euros per person. Would highly recommend Hotel Keppler for couples, lovers, and the like and would return without hesitation."}
{"sentiment":1.5,"text":"We've just come back from a week long stay here and thoroughly enjoyed it. The staff were very pleasant and helpful (we were given a map of the city and contact details in case we got lost), the breakfast was excellent and delivered to our room at no extra charge. The room was fully cleaned, clean towels everyday and clean bedding every few days. Our room was quiet with no traffic noise at all. Previous reviews have mentioned the lack of light and lack of a view but to be honest, what do you expect in a 3 star hotel in the centre of a busy city? Do you spend all of your holiday looking out of your hotel window? I don't! Our room was slightly on the dark side without the lights on (due to the room position - we were situated at the back of the building) but didn't have any impact on our enjoyment of our holiday. The hotel is located in a good position for all the sights. We have just booked our return visit!"}
{"sentiment":1.5,"text":"Knew this Hilton would be a good location, halfway between Times Square and Central Park and right next to Rockefeller Plaza, but didn't realize how large the hotel feels and how busy it is. If you want a quaint, boutique feel, go elsewhere. Prices seem all over the map as my colleague booked a room just a few days after I did and payed $120 more per night. Still like accumulating my points as a diamond honors member and the rooms are good size for NYC, but I might look elsewhere next time when traveling on business. Very nice gym if you don't feel that all the walking is enough..."}
{"sentiment":-1.5,"text":"They work on the hotel's renovation during the night because their clientele would be in the way during the day. The construction noise keeps you awake. - The rooms are small and pricey, which is normal in Paris. The location close to the Opera is excellent, the view from my window with another wall at arm's length much less so. - Friendly personnel; something that cannot be taken for granted in Paris. Once the construction is done, it should be okay to stay here again."}
{"sentiment":0.5,"text":"The good bits first: extremely friendly staff, beautiful public spaces, super comfortable beds and a great location. Now for the disappointing bits: the safe in our suite didn't work when we checked in, you have to pre-order a coffee maker if you don't want to spend mornings in the queue for Starbucks in the lobby (or pay an extortionate amount for room service), the bathrooms look like they haven't been updated since the early 1960s and our ceiling showed clear signs of water damage. Nowhere near as nice as The Peninsula."}
{"sentiment":2.5,"text":"Traveled to Dallas on business and as usual the stay at the Embassy Suites was excellent. Free cooked to order breakfast and free drinks during \"happy hour\" in the evening. Even though the hotel is located near the Airport (Love Field) not once did I hear an airplane overhead. Rooms were great would stay here anytime!"}
{"sentiment":2.5,"text":"From check in to check out this is the best hotel I have ever stayed at. Some may find it expensive but you are in the lap of luxuary from day 1 and it's worth that little bit extra."}
{"sentiment":1.5,"text":"Given the cost of Paris in the low value pound era and freezing weather this hotel proved to be a good base and certainly is an ideal location."}
{"sentiment":1.5,"text":"This hotel is solid. It's clean, convenient, accessible, well-located. The service was excellent, with great check in staff. The rooms aren't luxury rooms, but this hotel is not supposed to be a true luxury hotel. However, it's an excellent hotel, and it's very nice. The room temperature control was excellent. You can make your room icebox cold or sauna hot. Really critical for east coast weather. The beds are comfortable, maid service is prompt, and the room service meal was delicious. Overall, a very solid place, and I would recommend it."}
{"sentiment":1.5,"text":"My wife, 18 mth old daughter and I stayed at Paradise Point for 4 days and definitely enjoyed our stay. It was definitely a nice break to stay at something different than your standard hotel. The property is beautifully landscaped. When we checked into our room we did notice some rust on the bath tub which was something we did not want when bathing a baby. The front desk staff were very understanding and upgraded us into a massive executive suite. Once we settled in, we really enjoyed sitting by the pool side. There could have been another server or two around the pool area for drinks and food. We mainly ate all three meals a day at the Barefoot Grill and found the selection and quality to be pretty good. After drinks at the pool, eating at the resort was a very good option! I found the beds to be a little too soft for my liking...back was sore each morning."}
{"sentiment":2.5,"text":"My family and I have stayed at the Lake Buena Vista Resort twice now and both times have been great. Between February 13th and 22nd we had a 2 bed suite in the smaller spa / reception block, the stay couldn cent cent t have been better. With a great location, suites that are well equipped with appliances for all your needs and helpful staff, this adds up to a five star accommodation and we will be booking again. To make a balanced review, if I have to find some negatives, it would be the pool towels, they are a bit small and a little washed out. One more negative would be the fact they have put on hold the building of more blocks in the complex, but the ground work looks half started with mounds of earth and odd pieces of machinery left around, which is a bit unsightly from certain views in the blocks."}
{"sentiment":1.5,"text":"I went to Orlando with a couple of friends to visit Universal and Islands of Adventure. This hotel wasn't difficult to find and is very tall so it's easy to find from far away. It's very close to Universal..maybe about 8 mins with traffic and just a ride down the road is plenty of restaurants, bars, golf, and other sort of attractions. If you're interested in shopping, there are malls probably about 8-10 mins away. The hotel itself is very nice. Upon walking into the lobby, you see it's very nice inside with a little cafe and bar. The lighting is very nice and welcoming. The staff was very kind and gave me no issues at all! I was on the 8th floor which was great because the view of the pool from that high is really nice. My only complaints about the hotel are very minor and more so personal preference..but there were quite a few stains on the carpet in the living room. Also, a couple of nights you could hear lots of banging and movement upstairs above. The hot tub was great! It was very warm and comfortable and it felt nice to be able to hop in after a long day of walking at amusement parks. Overall, this hotel is wonderful. Very clean and the bed was huge! I'd like to have stayed in the hotel for a whole day just to relax in the bed."}
{"sentiment":2.5,"text":"Just coming back from Paris. Now I'm spending some sunny time in Italy at my cousin's town. I was at hotel Ares 10 days ago. Friendly staff and fantastic location. Just five minutes walking far from eiffel tower, three metro stations and a lot of restourants, bistrot and place where have good time in the evening, My room was spacious and luxury furnished, the breakfast was perfect with croissant, chocolate bread, fresh orange and grapefruit juice, milk, coffee (nescafe also) and tea. The price was reasonable and matched the property. I had great time at Ares. Absolutely recommended. Chet"}
{"sentiment":1.5,"text":"A too brief stay at this great hotel - lovely room lovely service and great location. Just wished for one more night"}
{"sentiment":0.5,"text":"went on a trip across three major spanish cities and this was the hotel choice for barcelona. this cost more than the other hotels we stayed in, was of less star rating and was for a shorter period of time. i know its peak season, but deffinatly not worth the 160 odd pound it was for 2 nights when there is probably a lot more around for the same price. really, really good location (hence choice) good metro links. only one line runs to the tube station by the hotel, but it contains all the major tourist stops at any rate. room is okay. nicely decorated. we had a double. of adequate size, but not the biggest i have seen. probably becasue the bed wasn't a double more of a king, which was nice. bathroom looks nice, but i wasn't overally happy with it. the shower curtain doesn't keep all the water in the tub. the toilet has a problem with it. when flushed it just kept filling until you went back to press the flush again shortly and sharply. the first time we realised this, the sisten in the toilet had been filling for 2 hours! the toiletry freebies are yucky at this hotel, haha. so if you usually rely on hotel provisions, i wouldn't at this one! didn't eat in the resturant as wasn't much choice for vegetarians. overall, an okay stay. clean n tidy. wouldn't stay there for the same cost again though."}
{"sentiment":2.5,"text":"I loved Bellagio. The rooms were beautiful and spacious. Be aware that you'll have to walk long distances to go anywhere in this hotel. You have to walk thru the enormous casino just to get to your room. However, it was worth it. The food at the Bellagio Cafe was very good. All employees I encountered were very nice. This hotel was always packed, so know that this is not a hotel for relaxing. There were lots of people at the casino at all hours, be it morning or night."}
{"sentiment":1.5,"text":"Stayed at MB for a conference the 2nd week of April. Check in was easy & quick with no line. Buffet for breakfast was very good & cost was basically the same as Raffles or R,W&B. Service was good from front desk to dealers to housekeeping staff-were all very helpful & friendly. Room was clean but could use some paint/tohups as it wasnt as \"fresh\" as the public areas. Overall, another great stay & am lookignm forward to staying here again on our next trip in December"}
{"sentiment":1.5,"text":"The hotel was easy to fiind, good parking options, clean, unique, friendly staff, and very comfortable. Would stay here again."}
{"sentiment":1.5,"text":"We enjoyed our stay at the Hotel delle Muse very much. The staff went out of their way to be friendly, accommodating and helpful. The staff spoke excellent English and the restaurant was better than average. The buffet breakfast, in particular was excellent catering to all tastes. The desk clerks were especially helpful in suggesting local restaurants and securing taxis in the evening. Although the rooms were very small, they were clean and had all of the amenities. The hotel was outside the center of the city, but attractions could be easily reached by a near-by bus stop. Recommend buying the weekly bus pass which also can be used for the subways."}
{"sentiment":2.5,"text":"I just stayed at Aria for three nights. Everything was superb. The rooms are gorgeous. Service is top notch. I highly recommend Aria."}
{"sentiment":-1.5,"text":"We stayed at the hotel as part of a group in Vancouver for a hockey tournament. The pool was empty, the elevator was broken and the staff were very snotty. The kids had nothing to do so they ended up in the parking lot with the used needles from the patrons of the \"retro\" bar. The rooms are small and the beds tiny. I would not recommend this hotel to my worst enemy. Even the food from the restaurant was terrible."}
{"sentiment":1.5,"text":"As others have noted...a clean and modern hotel. Was warned by some friends about the difficulty in using the control panel...but overall found it fairly easy to figure out. Some of the lighting controls I didn't quite understand...but it's not like I wanted to sit in the room and figure it out as it really wasn't that important. Bed was huge and super soft...which was great for me...but could see how it might be too soft for others. Mostly had the experience that we were expecting for the 2 days. We never left the property for the entire time w...as we were there simply to relax and get a few sun-rays before heading back to the London grey skies. The only reason I'm not giving it a 5 star is that they seemed to be running at minimum staffing. Although check in went pretty quickly, we waiting about 30 mins for the bell hop to bring up our bags, and it took about 1 1/2 hours for room service on a Sunday night. The guy on the phone did say in advance that they running close to an hour...so we were warned...but still think that's a bit too long to receive service (we ordered a small pizza, some asparagus and a beer and glass of wine). That being said...when room service did come...he was very attentive, courteous and service was what should be expected from a 5-star hotel. Additionally, the bell hops were extremely courteous and helpful. Dining prices were expensive...but on par with comparable places on the strip and Vegas as a whole. Pool was nice and relaxing...which probably was due to the time of year and time of week. Overall, it was a nice stay and if you did want to leave the hotel and experience the rest of the strip...the location is excellent."}
{"sentiment":2.5,"text":"This is the 2nd year in a row that I have stayed here for a girl's getaway trip. You are immediately greeted by friendly valet/bell hops to assist you with parking and luggage and then check in and check out with friendly and efficient front desk staff. The location is excellent to the French Quarter and close to the bus and trolley if you want to check out the Garden District. We really enjoyed taking a City Tour this year, had a great guide(Casey) who gave you the inside scoop of the city and people living in it, aka Brad & Anjolie. The trip to the 9th Ward really opened my eyes to the devastation of Katrina. Check in with the concierge for coupons and suggestions on restaurants etc. If you want a beignet, go to Cafe Beignet as it is closer to hotel and lines are not quite as bad as Cafe Dumonde. One last thing, when you check in, ask for a room with a window, as the inside rooms have very small windows as this building was converted from an office buidling to a hotel. WHO DAT!! Jean Marie"}
{"sentiment":1.5,"text":"My family and I stayed at the Springhill Suites hotel in late January, 2007. I was in Seattle on business, and normally do not have my family in tow. We ended up staying only one night here (and two more at a Hilton property located elsewhere) and wish we stayed more nights at the Springhill. Overall, I can't find fault with any aspect of our stay. The best part of this hotel is the complementary shuttle service to and from major attractions. On the hour, a shuttle bus goes downtown, to the Space Needle, etc., saving us a ton of taxi ride cash. The free morning breakfast was above average, with an unexpected nice touch: small bags meant for your \"to go\" items (bagels, bananas, yogurt). This, along with the fridge in the room, meant lots of afternoon snacks for the kids. The pool was fine, exercise room seemed very nice (didn't use but did look in), and the staff was pleasant to deal with. Overall, a recommended Seattle hotel."}
{"sentiment":2.5,"text":"This was my third stay at this hotel and it was just as good as the previous two. the location of the hotel is fantastic, in a quiet location on a beautiful canal away from the hustle and bustle of San Marco, but only a 15 minute walk away through some of the most interesting and pleasant streets in Venice. The staff at the hotel are always welcoming and are very friendly, from those on reception, tot he staff serving breaklfast in the lovely breakfast room in the morning. On this trip I stayed in one of the new apartments in the building right next to the hotel (and still had breakfast in the main hotel building). it was more modern than the rooms in the main part of the hotel and the room was enormous, with the bed on a mezanine floor, a very large bathroom, a seating and dining area and a small kithchenette. this was excellent value for money, being cheaper than the main hotel. Overall, I cannot fault this hotel and would highly recommend it to anyone looking for a traditional Venetian hotel in a lovely part of Venice."}
{"sentiment":2.5,"text":"My recent stay at the \"Trop\" was one that had some very wonderful memories, most all great with only one not so great. First of all I traveled, due to a recent surgery, in a wheelchair throughout the Hotel. Access was easy with only a couple of longer jaunts throughout as i was attending a Convention. Service from Todd the Food & Bev. Director was above great as he brought me some gloves to my room in knowing my hands were hurting from my travels in the chair. Jen Spraul was another of the incredible staff of the Trop who was willing to go out of her way to do whatever she could to make my stay comfortable & pleasant including offering to push me if I ever needed a break from wheeling on my own! I only was able to dine in Nikki's Cafe, which during Happy Hour was affordable and excellent! Service was knowledgable & always freindly! My only complaint was I was staying during the renovation of the outside pool area which my room was facing. Construction started very early in the morning, ( 6:00 am ). I was offered another room away but had my room completely set up with Diecast for our Convention and would have taken me hours to break-down and re-setup. I will be back and look forward to enjoying the Trop again!"}
{"sentiment":1.5,"text":"Very nice clean and trendy hotel. Very good location in the city, easy to get to all the shops! Bathroom was lovely, large walk in shower, very clean. The only down side was the lounge - It was a really nice room but doesn't appear to be used very well. There is no bar or cafe which seemed slightly strange as it would have been a lovely environment for one."}
{"sentiment":2.5,"text":"Fantastic Brilliant. Everything was perfect from the room to breakfast, location and staff. We had junior suite 8, we were upgraded and it was beautiful, spacious and clean. Would definitely reccomend and we will definitely stay again."}
{"sentiment":1.5,"text":"Picked this hotel out of a lineup of potential hotels when I booked a package with Southwest Airlines. I took the family to AZ for spring training. It was a short drive to the Brewers and White Sox/Dodgers facilities. I am not really sure of the price, as it was in the package, but based on comparable hotels, it was probably pretty good. Room was nice, but a little on the smallish size I thought. I had a King, and I could tell by the layout of the exterior, my room was a couple feet shorter than other rooms. I did have a loveseat/hideaway bed, which was nice to have. Free wireless internet, which was nice. I hate having to pay for that. The breakfast is NOT free. They have cook to order and continental, but even the con. is 6 bucks. A little pricey for what it was I thought. If you see a picture of the pool on their website--it looks big, and it is. Much larger than a typical hotel pool. Hardly anybody was ever in it. The hotel obviously caters to the business traveler, who probably isn't a big swimmer. My kids loved it, and the hot tub was nice and big too. Staff was very friendly. Never really used them that much, but always hellos when going by the front desk, and if I did ask anything, they were always nice-no surly attitudes. Had a better than average fitness center too. It was close to the freeways, easy to get to, and had a couple shopping centers close if you needed to pick anything up. I would recommend, my only surprise was the charge for breakfast, which seemed a little on the high side for what it was. Otherwise a pleasant, clean, safe, convenient place."}
{"sentiment":1.5,"text":"I stayed in JJ for 1 night. Located in walking distance from MTR Wang Chai line. Room are quite small but they are comfortable equiped. The hotel is located in 9-12 floor of the Lucky Centre Building. In 5th floor is located restaurant which is OK if you do not want to go out for dinner. The staff was very helpfull with organizing all my activities there. If I am in Hong Kong again I will definitely stay there again."}
{"sentiment":2.5,"text":"We have just returned from a 3 night stay at the Ohla Hotel and found it to be a wonderful Hotel in an excellent location. Walking distance from the Aerobus which drops off at Placa Catalunya. ALL the staff were very helpful and friendly and not at all stuffy as we expected from a 5 Star Hotel. The AirCon failed on the 5th floor on day 2 and we were moved, and upgraded, to another room within 20 minutes. The highlight of the Hotel for us was the food. We ate at their Bar Gastronomique which served delicious and reasonably priced Tapas style food AND at their Sauc Restaurant where we had their Taster Menu which was FANTASTIC. The roof terrace is amazing, and if the sun is shining an amazing place to chill. The Cocktail Bar is also an unmissable experience. We cannot recommend the Hotel enough. FABULOUS!!"}
{"sentiment":2.5,"text":"Stayed at the Aria 8/26-29 for a Girls Getaway. The hotel is SUPERB. The bellman was very helpful, since we arrived prior to check-in they offered to hold our luggage while we had lunch. The front desk was very accommodating and professional. The room was beautiful, the bathroom was like being at a spa. Our only negative was housekeeping, on Sunday our room was half-way cleaned; dirty towels left in the room, sheets not changed, pillows on the floor with no pillow cases. But we called for service and the woman who came up to correct the mishap did an excellent job"}
{"sentiment":1.5,"text":"Frankly, I'm surprised by some of the comments I've seen on this site. The room I had was very clean and comfortable. I didn't see any dirt and I did indeed have a flatscreen TV, though I didn't use it. The beds were great, and I can't complain about the decor. If I was being picky, then yes, the yellow chair in the corner could probably use replacing, and perhaps so could the curtains, but other than that, it looks great. The staff here is extremely friendly and very helpful and seem to go out of their way to please. The only major complaint that I have is that the food at Whitney's, their restaurant, is barely passable. I had many buffet breakfasts there, and although the fruit is great, everything else was not worth eating. The bacon and sausages were barely warm, the pancakes, waffles were dry and the eggs just ok. I made the mistake of going there for dinner. While waiting 40 minutes for my meal, I had the pleasure of enjoying toast in the place of dinner rolls for bread. Toast. The meal was fine, though the pork chop I had was slightly overcooked and dry, but still tasted ok, though nothing special. For the price I paid, it should have been a lot better. I can't comment on the other facilities because I didn't have time to use them, nor can I comment on the location since I didn't have much time to wander around. I can say however that there is a fairly nice mall nearby, a few restaurants and a Publix. As for other attractions, Bayside is nearby, but I'm ignorant of anything else."}
{"sentiment":1.5,"text":"Albus centrum Amsterdam is in perfect location, in the center of Amsterdam, walking distance to many types of restaurants, easy access to public transportation such as tram, bus and also near the shopping centers, the dam and by easy strolling the area you can find many interesting museums, sight seeing places. I took 2 rooms for me, my husband and my 2 teenager sons. The service overall and the hotel staffs are very helpful and professional, they speak English very well and willing to help. However, I think the room is rather too small even for 2 persons, almost no place to put large luggage bags, which I have 2 for my husband and me and another 2 for my sons. And I don't think the room is suitable for young children who is accessing the internet facility since no free wifi in the room nor the lobby, so we bought the access for the children's room, and apparently the access is also open for adult contents in TV, and could not be separately blocked. The bathroom is ok, however the shower type is not ideal for woman, it's vertical shower typical in men's gym locker and no shower cap is provided, the water is low pressure with large shower head. Even though it's a room for 2, only 1 sandal was provided. other than that, all are perfect. I recommend the hotel for adult travelers or children without having the internet access."}
{"sentiment":-1.5,"text":"I realized this place had shortfalls when I booked. Their reservation engine does not warn you that your reservation is non refundable until after you have made the reservation. I was stuck with a \"Deluxe\" room, which was prepaid. After reading Trip Advisor I would have moved elsewhere but they had already charged me. The \"Deluxe\" rooms appear to be at the high end of what this upscale hostel has to offer. Unfortunately, they did not honor my reservation and put me in a four bunk bed loft fit for an army recruit. The night \"auditor\" offered to \"cancel\" my pre paid reservation to compensate me for my misforetune. They also gave me a very low floor, next to a construction site. He told me there was nothing he can do and that I should ask for another room the next day. But wait, I paid for a higher category and got \"bunked\". I should get a refund AND an upgrade above the so called \"Deluxe\" room. With this guy's attitude, I will probably not even get my Deluxe room. The place is loud and the lobby is tiny. In the words of the night \"auditor\": \"all rooms are quirky...\" I wonder what awaits me. I cannot say I was not forewarned. Unfortunately, I was stuck as my reservation was prepaid (without a warning). In a word: DISGUSTED!"}
{"sentiment":2.5,"text":"I decided to stay at this hotel after reading reviews on Trip Advisor. My wife and I stayed 5 nights in April 2011. I found the positive reviews to be well justified. The location was ideal for our purposes, close to Metro (10 min walk) and the Latin Quarter as well as other places of interest. I have stayed at many hotels in Paris in the past and will definitely stay at this hotel again. The staff were friendly and most helpful. Recommended."}
{"sentiment":2.5,"text":"I chose this hotel from Tripadvisor reviews. Thanks! We booked the suite - room 54. Fantastic room - large with beautiful proportions. Lovely hermes toiletries. Friendly smiley staff - all of whom spoke excellent English. Nice bar for a drink before dinner. Highly recommend this hotel for an intimate private getaway. If you want pool / spa go elsewhere as this is very much a boutique hotel. All rooms are big - I booked suite because my wife is unwell and we tend to have to take things easy. Therefore useful to have extra space. If this was not the case the standard rooms are an excellent size."}
{"sentiment":-1.5,"text":"After a flight from the East Coast, we arrived at the hotel around 1 am, only to find that they had no more rooms. As we had booked via the Crowne Plaza web site, paid in advance, and placed a note on the reservation that we'd be arriving late, we did not anticipate this. And we were not the only ones - there were at least 4 parties trying to check in around the same time with no luck. Luckily, the hotel was able to call around and find us a room in another hotel. However, they did not arrange for transportation to that hotel, so we had to take the shuttle back to the airport and then another shuttle to the new hotel. They also claimed they could not refund the room we booked on their website, as that's run by another company."}
{"sentiment":2.5,"text":"Enjoyed one week at The Langham Hotel. Received very courteous and polite reception. Thank you to all the staff we met. Very professional, friendly, happy and hospitable. Wonderful customer service. And a great location for sightseeing and 'shopping'. One of the best international hotel experiences we've had. Look forward to returning soon. M & H Qld."}
{"sentiment":2.5,"text":"Third time in Mexico, and first time in a Blue Bay hotel. Must say that it turned out to be even better then expected. We stayed at building 3 in a \"swim up suite\", which turned out to be a very spacious two room suite with two bath rooms. And a private swimming pool directly next to your terrace. Needless to say that's a pretty impressive thing... We were also pleasantly suprised that every night we got a special treat: some fruit dipped in chocolate, some local sweets, some fine pastry... and with a bottle of white wine or some champagne. Every night something else. Perfect. Cleaning came everyday at the same hour (mostly while we were at breakfast or dinner), so no problem at all. The food was simply fantastic, as I said I've been to Mexico three times, and have stayed in 5 hotels in total, and being the unfortunate owner of a weak stomach you can imagine that I'm pretty sensitive to quality of food (and water). Not only did everything taste terrific, everything was fresh and clean. Complements to the chef's team. One small thing: italian restaurant didn't have much truely italian dishes, but hey, it was included in the price and it tasted great, so that's a small thing. Staff: super friendly, extremely helpful and not intrusive. Liked the fact that everything was quite open: you could have a laugh and a joke, but they didn't intrude or get in the way when not needed. The only downside you might find is the beach, which is a bit rough and not so ideal for swimming. But to be honest, we didn't miss it one minute. I really hope we will be back in Mexico soon and it'll surely be in Gran Esmeralda again. Simply the best vacation ever. So tnx :)"}
{"sentiment":2.5,"text":"We had a wonderful stay at this hotel, the staff was great and so friendly and the room was so comfy and relaxing, we are reserving our room again for this year....can not wait to go back!!"}
{"sentiment":2.5,"text":"We had a wedding to attend at the Venetian, but we didn't want to pay Venetian prices for a hotel room there, so we stayed across the street at TI. Check in line was very long. But that's my only complaint. I love that this hotel isn't so huge that it takes 15 minutes to get to your room. Very clean, super comfortable bed. Great flat screen TV in the room. Spacious bathroom. The pool scene was quite nice. More suited towards ages 40 and younger. There was a problem with a towel shortage, so we didn't have towels to shower when we wanted. But they came shortly after. The location on the strip is prime. We ate at the buffet which was excellent. Also visited their nightclub Tangerine, which has a nice outdoor patio. Would definatley recommend this place to others."}
{"sentiment":1.5,"text":"1/21/4?#x201d; showReview(22856076, 'full');"}
{"sentiment":2.5,"text":"My husband and I have travelled a lot in Europe and have had our fair share of supposed 4 star hotels - this is the exception. Lovely design/gallery hotel with amazingly clean rooms, fantastic service at the front desk and well located to get around Paris. The rooms aren't massive, but that is to be expected in Europe in my opinion - however ours was perfectly comfortable for our purposes. Really comfy beds, and great to note that it had a strong, hot shower which can sometimes be elusive in Europe!! Free wifi is a definitely bonus - am typing this review whilst using it. Hasn't dropped out once with a strong consistent connection. Would definitely stay again."}
{"sentiment":0.5,"text":"The hotel is clean and the staff friendly and helpful. The single room was really quite small compared to other hotels I have stayed in within this price bracket. Unfortunately, the walls were paper thin and you can hear conversations in other rooms very clearly. The movement of a chair in the room above sounded like thunder! I dont like to mark this down because you certainly felt welcome at the hotel and the environment feels pretty secure too. However, I think it is a three star stop."}
{"sentiment":2.5,"text":"This hotel is very modern. The rooms are spacious with all the amenities and modern furnishings. A lot of thought has been put into the layout of the room (electrical outlets,workstation etc). The fitness center and pool were great, with equipment better than the best sports clubs. I felt the restaurant was a little pricey, even for the area. Location is very good-only a block from shopping and a 10 minute walk to Pike Place Market. Service was excellent-evryone on the staff was friendly and helpful."}
{"sentiment":1.5,"text":"If you enjoy views, pay extra for a harborview room overlooking Victoria Harbor and Hong Kong Island. In addition to all of the shipping sailing by, the lighting on the Hong Kong buildings are amazing. The hotel is a little older, but well kept up. The breakfast buffet was geared towards Japanese clients, but still was very good. Access to the nearby walkway along the harbor is convenient, and very entertaining with statues to China's movie industry and stars."}
{"sentiment":1.5,"text":"registered trademark 1/41/2?#x201d; showReview(19169407, 'full');"}
{"sentiment":-0.5,"text":"As other reviewers have said, the location of this hotel is excellent. Having said I cannot recommend it. I have never stayed somewhere where the staff were so disinterested in their guests - at check in, at the conceirge desk, in the bar etc and yet they expected good tips. On our last day my husband was carrying our suitcases out to a waiting cab. One of the staff, without saying a word, without smiling or even looking at us, lifted one of the suitcases into the trunk. Despite his brief and unwanted assistance my husband handed him $2, which we assumed he regarded as inadequate for his efforts as his response was \"what the hell do you call that?\". Charming, we thought. The lifts are in dire need of improvement - on occasions we had to wait 10 minutes for a lift and walking up is not really an option when you're staying on the 38th floor! One of the main reasons we chose this hotel was their boast of high tech plasma screens with internet capability in the rooms. Ours looked good but didn't work and despite calling reception every day it never worked. Apart from its location, and the generous size of the rooms, I am struggling to think of anything positive to say about this hotel. I certainly wouldn't go back."}
{"sentiment":1.5,"text":"This was my second stay at this hotel. I come for the Westminster Kennel Club Dog Show in February and so I am delighted to see the beautiful dogs that walk through the lobby and ride the elevators. I will say our check in Saturday at 5:00pm was inordinately long with only a couple of stations open to handle the crowd, but since we were standing in front of a couple with a championship Pharoh Hound, the time passed quickly as we talked. The hotel is on the list of Historic Hotels and very unique in its elegant French Renassiance style. The rooms are typically New York sized, i.e., tight quarters, but larger than some I've stayed in, clean and comfortably furnished. Our room on the 6th floor was on an inside wing and so was extremely quiet. Housekeeping failed to prepare our room on Monday, which required a call at 5:00pm and follow up to get our beds made, although our request was handled promptly. I like the convenience of a one block walk to Penn Station and Madison Square Garden. Manhattan Mall, Macys and the Empire State Building are all right there. Since I travel on my stomach, access to decent food is high on my list and this location seems a little bereft in terms of quality restaurants. However, for the first time I had the courage to try Korean barbeque - it was fabuluous. The hotel is located in the heart of the Korean district; we walked up and back 32nd until deciding to try Miss Korea mid block. The number of Asians dining here was encouraging and we followed our server's suggestions to try the short ribs and pork. The dish is prepared at table with many scrumptious side condiments. We also ate both dinner and breakfast in the hotel's Martinique Cafe with excellent results. I was disappointed to discover an Italian restaurant on 31st where I had had fine meals several years in a row was no longer in business. But Speedy's, catty-corner from the hotel, was a happy find. An amazing variety of fresh, buffet-style and short order food was available 24/7 for carry out or eating-in upstairs. The clientele at the Radisson is very cosmopolitan and they cater to a number of airline personnel, so you almost feel you have traveled abroad without leaving the country!"}
{"sentiment":-0.5,"text":"think Travel Inn, only not as clean. We asked for some spare sheets on our first night and when I unfolded the it I nearly threw up- it was covered, and I mean covered in human poo. didn't any staff notice when they were carefully folding it up? the bathroom wasn't that clean either but it did have an impressive shower. On its posters it boasts about sound-proofed rooms, obviously this doesn't apply to all rooms as I could hear my neighbours on each side move about on their carpets. Luckily they were non-snorers and were very quiet. I have an othopedic (sp?) bed at home, but even I found the mattresses hard. I tried to check-out on the 1st night but I had paid upfront and the clerk refused to help. on the positive, the king size bed was the widest thing i've ever slept in. It was directly over train station and all major bus-stops. I'm glad I was only there for 3 nights."}
{"sentiment":2.5,"text":"people wait on you in an instant, front desk personel were very professinal and the place is just breathtaking, it has class and we could tell that is the way they keep it. We had a room overlooking the city and could see Alkatraz. This is a place we will never forget. If you like older hotels this is a classic, I checked out the history before we arrived and the place has alot of things that have happened and very famous people that have stayed there."}
{"sentiment":1.5,"text":"We stayed there one night after our Disney cruise as our next day flight had an early departure. It was sooo conveniently located! We had a good evening shopping in the airport and even ate there since we were too tired to go out and explore any further. It's a bit more expensive but it was so well worth it. I was a little frustrated with the front desk woman who was checking us in. She lacked major communication skills and when I asked her to repeat things cause I couldn't figure out what she's saying, she would repeat it as though I was the one with the language barrier! We had requested a runway view (for an additional cost) and to be at a higher level and with a balcony. They assured we had all of that in the room, and we did except that the runway was obstructed by a part of the building by more than half! So our balcony was facing a big brick wall and a bit of the runway. The room (king size bed) was ok sized and nicely designed but our bathroom was clogged and it made showers and bathing our toddler really inconvenient. We requested a bed for our toddler but it wasn't there when we got in the room and had to call and remind them. It was an actual metal crib (smaller sized) and not a pack'n'play. Overall good stay, minus a couple of issues."}
{"sentiment":1.5,"text":"We changed our reservation to Le Crystal at the last minute, when we heard that Montreal would be over 30 degrees C during our visit. For this reason, the rooftop pool and hot tub were perfect and we were very pleased that we stayed here. The room layouts are attempting to mimic a suite, and while it is nice to have the small fridge and sink, the rooms are quite choppy and broken up, with a very narrow bedroom. One thing I was disappointed in was the bedding - polyester comforters and plasticky mattress covers just don't cut it in a nice hotel these days! That being said, we were very happy with the location which offered us good access to points both north and south. There is a metro station nearby, bus routes to/from the airport, and the major shopping and nightlife areas are easily walkable. There are lots of great areas in Montreal so it can be tough to make a decision on a hotel... Take note that some of the top-rated hotels on trip advisor are on VERY busy streets, so beware - if you're looking for some peace and quite, be careful about properties on St-Denis or in the heart of Old Montreal. PS - if you like Polish food, you MUST check out Stash Cafe in Old Montreal. Simply fabulous."}
{"sentiment":1.5,"text":"An excellent stay at this small but lovely hotel. Excellent location for the tube and easy to get all around Paris from here. the hotel was clean and the people were very helpful and friendly, the 'club' room was more expensive than the standard room and although small (this is a Paris thing) it was clean and the room with ensuite was a good quality. We didn't eat breakfast here as it was 16Euros and not too exciting, there are loads of places within easy reach to choose from - we tried most including starbucks!! we met with other couples who gave grave reports of their accomodation so we were very happy to have find this one!! the cab ride from Orly airport cost 20 euros and took about 20ish minutes in rush hour. overall a really good experience and we would recommend it."}
{"sentiment":-0.5,"text":"Our reservation was for a king size bed. We were told upon arrival that it was a mistake by the booking company even though our confirmation clearly showed what was reserved. We were given a room about the same size as a walk in closet. We could not get the heat regulated and had to open a window. Trying to get an elevator in the morning was a fifteen to twenty minute wait. It is a very trendy looking hotel but the customer service was terrible. There are much better hotels for the money in New York."}
{"sentiment":1.5,"text":"I booked a \"mystery\" (i.e. you don't get to see the actual hotel you've booked until you've charged your stay) five-star on Expedia for my most recent trip to Vegas, and it turned out to the the Vdara. (It wasn't a surprise, as there still aren't that many 5-star hotels in Vegas, and the few facts given by Expedia during the initial booking process were enough for me to be pretty certain I'd be getting the Vdara for my \"South Strip 5-star\" booking.) I'm glad I did. I'd read mostly very good things about both Vdara and Aria, but I liked the sound of Vdara's quieter, smoke-free atmosphere more. (And the mystery-booking price of $79/night is probably unbeatable, expect via repeat chance appearance.) As other reviewers have noted, Vdara has several major strengths: quiet, unrushed public areas and rooms (I heard hardly a sound during my 3-night stay), smoke- and casino-free property, and great City Center location with beautiful rooms. I had a room on the 52nd floor, looking south down the Strip toward the Mandalay Bay, etc. The room, with its smart but nonequipped kitchen, was clearly designed for the overheated, investment-purchase/\"flipping\" real-estate market in Las Vegas before the crash. But the property has made a good transition to an all-suite hotel, and it's actually a minor plus to have the kitchen, with its two small refrigerators (one for the minibar, and one for the \"complimentary\" hotel bottled water and your own stuff), which in any event is small and leads directly to the living portion of the suite. The room decor is lovely: modern and sleek, without being austere. And the view from the room-length picture window is wonderful, especially with the south Strip all lit up at night. The bathroom deserves its own mention: huge, with a separate walk-in shower, soaking tub, and Aveda bath products. There are neatly folded piles of thick white towels and washcloths on nearly every flat surface! Vdara has just one restaurant, Silk Road. I tried it for breakfast on my penultimate morning at the hotel; it was expensive (as one would expect) but excellent. I had a fruit salad with tahini yoghurt and breakfast sliders with sirloin and applewood bacon on brioche buns, as well as a blood orange mimosa. The service and food quality were both superlative. The hotel staff are very polished, polite, and professional; the valet guys (and girls) especially so. I don't think I ever waited more than a couple of minutes for my car. (Granted, the hotel was only 35% occupied during my stay, according to one valet.) Vdara does feel somewhat anonymous, but that's perhaps only in contrast to the glitter palaces elsewhere on the Strip, The quiet atmosphere -- and, yes, great-smelling lobby and other public areas -- are a welcome relief from smoky, overcrowded casinos and winding shopping arcades. Overall, I enjoyed my stay at Vdara and would probably return -- especially if the $79/night \"mystery hotel\" options were to pop up again."}
{"sentiment":2.5,"text":"Loved their newly renovated room with the white bed look ...one of the best sleep sisce a long time. Great food and service at the revolving rooftop restaurant with fantastic views of Montreal ..easy to see that it s a great location to walk to Old Montreal but also couple of blocks for shopping"}
{"sentiment":2.5,"text":"I stayed at the Wilderness Lodge May 2-9, 2007, during their off season. Low crowds, great weather, terrific price (Disney style) at $175/nite. Because Orlando was so dry, they turned the geyser off. But the waterfall still flowed and the pools were open all day. My room was a standard, with a view north across the trees to the Contemporary and Magic Kingdom. I could see the fireworks at night. Ask for an even-numbered low-number room, 4th floor or higher for this view. Spacious for one, but it probably gets a bit crowded for four. Two sinks, one toilet one shower. In-room safe, refridgerator, iron & ironing board, large hi-def tv, hi-speed data ports, standard clock radio & phone, bedside dresser, table & 2 chairs. Balcony has 2 canvas style chairs & small table. As a visually0impaired person, I don't drive. I used Disney's magical Express to get to and from the airport (MCO). They picked up my bags from luggage claim and brought them to my room for me. Upon checkout, I checked my bags with the resort airlines check-in counter, and never had to bother with them again until I arrived at my hometown airport. Great service. Use it if you can. The Whispering Canyon Cafe is anything but whispering. Many kids, who seem to be encouraged to shout out things every couple minutes. And the staff does, too. Not exactly a first class restaurant, so be forewarned abiout the noise level bleeding over into the adjacent open lobby. Informal is stressed here."}
{"sentiment":1.5,"text":"This is really a lovely older hotel - right in the city centre. Our room was beautifully decorated and very clean. The hotel staff seemed pleasant. This is really a great hotel for the money. Just a couple of drawbacks: We had a problem with our heating. They sent someone up right away, but it still seemed cool. I see others have complained about heating in their reviews There's no pool The $35 parking fee is exhorbitant. If its workable for you, parking on the street is free after 6pm and on Sundays."}
{"sentiment":1.5,"text":"This was our second time together at Golden Haven. Small business owners, we like to take the long drive (5+ hours from home) down to recuperate after the Holi-daze and inventory are over. We like Golden Haven for a number of reasons. First of all, they are one of, if not the only, place in Calistoga that allow coed soaking and massages, so my husband and I can have our treatments together. They are far enough out of town that it is completely quiet. It is a nice walk to get to 'downtown' Calistoga, and we always just park at Golden Haven and walk everywhere (or bike, if we take our bikes). The pool is covered so it is good in any weather (and it is big enough for decent laps) and we tend to go in winter. We have had great mudbaths and excellent masseuses there, and they keep upgrading the place. Since last year they put in another hot tub (not as hot as the other) and re-carpeted the rooms and new bathroom fixtures. Works for us. our 2 days is like a week's worth of relaxation and we are able to head home refreshed."}
{"sentiment":0.5,"text":"Great location, Awful breakfast., felt it was a free for all but with little reward in the end. The staff are pleasant but needs a face lift."}
{"sentiment":1.5,"text":"What I liked were the beautiful rooms with their traditional style and the very friendly people there. It's easy to get to and from the hotel with an underground station (South Kensington), bus and taxi stops next to it. There are also a lot of restaurants and shops in a walking distance. Due to the old windows there's sometimes some noise from the outside, but for me it was okay."}
{"sentiment":2.5,"text":"We were three generations - two grandparents, two parents, and one 1-year-old coming from the United States. The hotel was very accommodating to our needs, provided a crib at no extra expense, gave us a quart of milk one day when we needed it, arranged pick-up and transfer to the airport, immediately fixed a minor problem with the shower in one of our rooms, gave us two rooms next to each other as we had requested........all of the employees were friendly and helpful, in every way, smiling, even telling the rain to stop after the second day (and it stopped!). The rooms and bathrooms were very clean and comfortable, not super luxury, but completely fine for our needs. Wireless internet worked perfectly. Breakfast is included at no extra charge, consisting of coffee and tea, juice, milk, croissants, breads, cereals, yogurts, jam, butter, nutella, etc - more than enough selection, and very convenient instead of having to head out to find a place to eat each morning. The location is superb. The street is quiet overnight, but there are restaurants right there for you, the Latin Quarter and all its activiites are within two blocks, shopping, restaurants, Notre Dame, the Pantheon. We walked right out our door and were in the heart of Paris. In two minutes on foot you are in the Luxembourg Gardens - who could ask for anything nicer? And the price was very reasonable! We would go back in a heartbeat to Claude Bernard !"}
{"sentiment":2.5,"text":"Just returned from Vegas and stayed in the wonderful Excalibur. I can't understand all the negative reviews that are posted for the Excalibur. This hotel is great value for money. Hotel: Check in took 10 minutes ( saturday evening) and I was upgraded ,for free, to Tower 2. Room was spotless and bed was so comfortable. Maid service was excellent. No view of strip (2nd floor) but who cares, didn't spend much time in the room. Plenty of places to eat and even at 4.00am, was able to get a Hotdog and a beer for 5. Cocktail waitresses are brilliant, just tip a dollar for every drink and they will remember you and keep comin' back to you. Security was great. Didn't see any trouble for the five days that I was there, even at all hours of the morning. Lovely party atmosphere, great live music in various bars. Mixed crowd of all ages. Great location, it takes about 15 mins to walk to central strip. Casino: I did gamble alot in the Excalibur and other Casinos. Didn't win anything but plenty of low limit tables (5) available in the Excalibur at any time of the day. Out of all the casinos that I played in, which was a lot, the Excalibur was the best, especially the Blackjack tables and video poker. Slots weren't great. All the staff in the casino were so friendly and helpful. Overall I would recommend the Excalibur to anyone. This was my first time in VEGAS and I would definitely go back to the Excalibur. By the way, it was not crawling with kids. I don't understand why anyone would bring kids to Vegas, but if you have to, stay here."}
{"sentiment":-1.5,"text":"We ended up staying across the way at Sleep Inn which was great, and more than fairly honored the same rate and service level, but the Comfort Inn just slammed its doors with no notice, earlier this week I understand. What a homecoming!! I booked a hotel with parking deal at stay123.com, and they found available rooms for us at SLeep Inn, but i was worried because my car was already parked at Comfort Inn. They mentioned nothing when I parked and took the shuttle to BWI last week, and the people at SLeep Inn were nice enough to come pick us up from the airport, and bring us back, as they took over our room reservation - at the same price. Sleep Inn was nice but the people at Comfort Inn pissed me off."}
{"sentiment":2.5,"text":"Stayed in this AMAZING hotel for five nights in November, and honestly can find NOTHING NEGATIVE to say about the whole experience. Check in staff were extremely helpful and sensing that we were exhausted from a transatlatic flight, gave us just the briefest of check in then promised to ring us within half and hour to explain facilities and answer any questions. This was a god send as we just wanted to change & freshen up, and the promised call was recieved in 25mins. We stayed on 34th floor with a fantastic view of the strip. The suite itself, is exactly as you see on the website...which is a pleasant surprise. Large, sumptious and with an extremely comfortable bed & linens. The whole hotel is just so impressive. Totally OTT decor but it works and is tasteful rather than tacky. The casino was small compared to some of the other hotels, but that was perfect for us, and all the common areas from casino to esplanade, even the restrooms were spotlessly clean and a constant but discreet army of cleaning/maintenace personal were always busy keeping it that way. The location was perfect too. Across the road from the Fashion Show Mall and within walking distance of all the other famous strip landmarks, but far enough away not to be too busy or hectic. Ate in the hotel twice, at La Societe for breakfast - pricey but worth it, and Sunday Champagne Brunch at the Wynn Buffet, which was undoubtedly THE BEST MEAL I HAVE EVER EATEN. If ever returning to Vegas, this would be my first (and probably only) choice of hotel."}
{"sentiment":2.5,"text":"After searching for a reasonably priced central hotel in New York, we decided to take a chance on the Grand Union. To say that the hotel undersells itself is an understatement. If you're going to New York and want a standard hotel, well priced with private bathroom then this is the place to go. I suggested to the very friendly owner that they should change their pictures on the website to make it more appealing but she tols me that they were full nearly every night!! The room was clean, well serviced and the staff could not have been more helpful. It is literally 3 minutes walk to the Empire State Building and 30 seconds from the nearest subway. Ideal location, very good price and ideal for young travellers and old alike! Thank you Grand Union"}
{"sentiment":2.5,"text":"We stayed here for 4 nights in early August. We got a reasonable price (including breakfast) by booking with the early-bird discount offered on the hotel's website. We took the X9 bus from Tegel airport (2.10 euro) to Zoologischer Garten station (about a 20 min trip), and walked about 5 mins to the hotel. The room was quite large and well equipped. There was no ac, but the weather in Berlin was perfect while we were there, so opening the window kept the room relatively cool. The room safe asks you to put in 1 euro, but you can get a key from the front desk that locks inside the safe so you can use it for free. They also have a laptop at the front desk that you can borrow to check mail, etc. Breakfast lasts from 6.30-10.30am and is excellent! It's quite a large spread with choices from several types of cereal (muesli to the chocolate kind children like), different flavors of yogurt, fruit (fresh as well as in syrup/juice), several types of bread, about 3 types of cheese, salami, bacon, boiled eggs, jams and preserves, nutella (!), juices, coffee, tea. The hotel is a perfect location for moving around and exploring Berlin. It is a 5 min walk to the Kurfurstendamm, and the proximity to the Zoo Station which has both the S and U Bahn is a definite bonus. The area also seems quite safe -- we came back after midnight a couple times (once at 3.30am) and had no worries about it. All in all, excellent value for money, a pleasant stay, and very clean and comfortable. I would definitely stay here again and recommend it to anyone."}
{"sentiment":1.5,"text":"Stayed at the MGM for 4 nights with a business convention. The staff was great (probably because they knew my company booked 3000 rooms!!) and very quick to serve us. The casino is big, clean and non smokey. Matter of fact the whole place has a very nice smell to it. My room was perfectly clean and very comfy. The sports book is too small for such a large place, but it is nice and clean. The gambling is expensive, so be prepared! Overall, I would go back if the price was right. If you can search around and find a room here for under $90/night, the place is a steal. Just be prepared to get your exercise. Bring your walking shoes; they say the MGM is the largest hotel in the world and they're not kidding!!"}
{"sentiment":1.5,"text":"I stayed Ballys last year. I booked a standard non smoking room. However all the non-smoking rooms are full when we arrived there. Without we complained, they put us in a great suite room. It has great location and walk distance into everywhere such as Paris, Bellagio, Ceasars, MGM, Rio, Planet Hollywood. Although it is a old hotel when I compared with the other hotels in Las Vegas, it is still in very good condition. I will be staying here again."}
{"sentiment":0.5,"text":"I went to New York City for a two-day seminar and needed a mid-price place to stay not far from Cooper Union. I found Hotel 17 through Hotels.com and it seemed like just what I wanted -- something with a little more character than bland, joyless franchise motels but not overpriced, overdone, corporate conglomerate hotel chains. Hotel 17 was just right. Reception was polite and courteous at check-in. The room was on the small side, with a window but not a view. There was a desk, dresser and closet. The single room shared a bathroom, which was down the hall a couple of doors. I did not have a problem with the bathrooms being occupied, nor were they ever in bad shape. The elevators were fairly quick and quiet. The hotel is a bit dank and cramped -- it's an older building -- but overall the place is kept tidy, clean and seemed competently managed."}
{"sentiment":0.5,"text":"My family and I stayed in Asphodel Inn. We found the rooms clean but a bit small for a family with 2 children. the hostel has wifi internet at the lobby area only. The price is inexpensive, but the location is not so good as it is about a kilometer away from the nearest commercial area, and the nearest MRT station is 3 blocks away. this hostel is okay for those who don't mind walking for several blocks or those taking the taxi always."}
{"sentiment":1.5,"text":"The hotel is situated just opposite Clarke Quay and is a great base from which you can explore most of downtown Singapore fairly easily. The hotel staff were very friendly and made us feel very welcome. We asked for a change of room (were given a twin instead of a double) and there wasn't any problem with this. The pool area was lovely and a welcome refresher after going out exploring for the day. The MRT is really close to the hotel and really good value so we found ourselves using it a lot to get around (it's also air conditioned). The hotel is also within walking distance of the Boat Quay, the UOB plaza, Chinatown and Raffles (although this depends on how hot it is). The only downside to the hotel was the prize of drinks - it was incredibly expensive as it was over in Clarke Quay (unless you're there for happy hour in some of the bars) so we choose to head down to Chinatown for cheaper drinks and better value food. Above anything else though this hotel is in a fantastic location in what has now become one of my favourite cities so would definitely recommend and would stay here again."}
{"sentiment":2.5,"text":"I love this hotel. A small hotel right in the middle of Paris, near metro station (Radio Kennedy, line B). Reasonable price. In nice, quite neighbourhood. The staff was very friendly and helpful. Rooms are well heated, although they are a bit small. Breakfast was ok, cent 10 was a bit expensive, but we had not much choice since we went to Paris on Christmas Day. In short, the staff attitude was excellent, much better than most higher class hotels! I will recommend this to a friend."}
{"sentiment":1.5,"text":"muy buen hotel showReview(14351267, 'full');"}
{"sentiment":1.5,"text":"We booked this vacation nearly 1 year in advance. We chose this location as we are fans of JW Marriott and we have had great experiences at our 2 visits to the Phoenix Desert Ridge JW Marriott resort. We thought it would be great to be off the Las Vegas strip but close enough. From the reviews at Trip Advisor I expected the JW Las Vegas to be at least as good as our experiences at the Phoenix resort. We chose June/July as we love the heat. The biggest advise I would give with regard to staying at any Marriott is to go back and check room prices frequently leading up to your stay. You can do this online quite easily. As I said, we booked this approximately 1 year in advance (July/August 2007). When I checked the room cost 4 months later (December 2007), it had dropped by nearly 1/2. We called and we were given the new, discounted rate. When you're talking about 7 nights at an upscale resort, which can be a significant amount. Again, I checked the room rate 2 weeks before we were scheduled to leave and it had dropped again to the tune of $150 for the week. We called and they gave us the new rate. Keeping on this saved approx. $1000 for the week. When booking we requested a balcony room upgrade as high up as possible. We also had them document that this was our 25th anniversary in the hopes that it would impact getting a better room at check-in. We waited until almost 4pm and our room was ready. It was a beautiful, very large King room. Did we get upgraded...no. But we got a great balcony room on the top floor (6th) with a great view of Red Rock Canyon just like we requested. Mid-week the hotel sent up strawberries dipped in chocolate and champagne for our anniversary. Very nice touch. When we first arrived our room was not ready so we decided to take a walk through the resort. First impressions.....the place was very nice but darker and more closed in that I expected. Nearly all the restaurants and lounges at the resort were either directly attached to the casino or you needed to walk through the casino to get to anything. Apparently a common practice in Vegas. Although the resort and restaurants in Vegas are non-smoking, the casinos are all smoking....cigars and cigarettes included. There are 2 main buildings (\"Towers\"). The Spa tower and the Palms tower. The Spa tower has only 1 restaurant in the lobby area (Ceres), which is where we spent most of our time. The food was decent and the drinks were good. What we liked most was the Ceres lounge area which has couches and over stuffed chairs. The lounge is full service and you can order off both the lounge menu and the restaurant menu. Very comfortable. The Palms tower was actually more nicely decorated, but there is little going on. If at the Palms tower, however, you have easy access to the Starbucks, Woolighans Irish Pub (greasy food), Speidini Italian restaurant (high quality food but lacking in flavor), a Shizen Japanese Steak House and the Rampart Buffet without having to go through the Casino. All the restaurants and lounges are operated by Marriott except the Casino, the Promenade cafe (literally almost IN the casino - SMOKEY), and the Buffet. The Waterside Grill by the pool has a great Mai Tai and OK food. It closes early though. I believe around 6pm. I had read a lot on the shuttle at Trip Advisor. Some said too crowded and long waits, others said a long ride to the strip, and yet others said no problems. Our experience.....no problem. The shuttle was never full. That said, we went in June/July, apparently the slow season. Our stay was from June 28 - July 5. Based on what I had read, I was not expecting anything significant for the 4th of July. When we arrived, we asked the concierge at the hotel if July 4th was a big event in Vegas. She too stated that it was not. The 4th came and nearly all the hotels shot off fireworks. It was quite a display. When we made our plans to visit the Las Vegas JW, we knew we wanted to visit the Hoover Dam, Red Rock Canyon, and the Grand Canyon Skywalk. We did, therefore rent a car. I would not, however, recommend driving on the strip if you can help it. The traffic is unbelievable. That said, it is extremely easy to get around and through Vegas. The highway system is well designed and fairly easy to navigate. Just avoid the strip when driving if you can help it. Wall to wall cars, red light after red light, and crazy taxi drivers. We visited Hoover Dam. Amazing. We took a hike in red Rock canyon. Beautiful. Just remember to bring lots of water. Never made it to the Grand Canyon Skywalk - 3 hour drive. A few other things to note: Nice pool but not the cleanest. We actually called to complain because there were tissues and a used Band-Aid in the pool for 2 days. They say there is a refrigerator in the room, but is actually a crisper and not cold enough to cool drinks or keep leftovers. The resort is still using big 32 inch tube TV's. I expected flat screens. Overall a nice resort. If we were to go back we would stay for less time and stay at the Bellagio, which is in my opinion the most spectacular and classy hotel on the strip. If you're thinking of vacationing in Arizona or Nevada, I would recommend the JW Marriot Desert Ridge in Phoenix which is far and away a nicer place than the Las Vegas JW Marriott."}
{"sentiment":2.5,"text":"A welcome oasis Lanson Place is a calm oasis, something I appreciate given Hong Kong's frenetic intensity.It's location is ideal being in Causeway Bay. Somewhat unknown to taxis, suggest they take you to the Regal and from there the hotel is a 2 minute walk.Checking in and out is simple without fuss.The room is clean and comfortable and offers free cabled and wireless internet without any complications such as passwords/accounts.The staff are genuinely friendly and speak English.There is a great laundry 50m away (Keswick Street), open from 8am 7 days a week, 24 hr turnaround, maybe, and a bargain at HKD28 for a week's worth of washing.Breakfast is simple, a bit limited in variety if staying more than 5 days but definitely edible and it's nice to get complimentary decent newspapers such as the Financial Times."}
{"sentiment":1.5,"text":"Small and little hotel in the middle of Gay area of Montreal...so if you made this selection be prepared to see pictoresque people once you come back late at night... The rooms are quite clean and confortable, breakfast is included and served in the room."}
{"sentiment":1.5,"text":"?#x201d; showReview(22852668, 'full');"}
{"sentiment":-0.5,"text":"Stayed 4 nights at the Venetian (Venezia Tower) . I have not stayed at the Venetian for over 5 years. To start with checking into the hotel took over 30 minutes with most of the stations were not open. The rooms are nice but the beds are the worst I have ever slept in . Continental breakfast included was not worth going too. No seats and limited fruit. Basically donuts and juice and coffee standing. Valet averaged over 30 minutes each time you went down. ( You can not call in advance) . Checking out of the hotel on the phone waited over 15 minutes no answer and did not want to wait over 30 minutes. This hotel still has my favorite poker room but I would not stay here again soon"}
{"sentiment":2.5,"text":"My husband and I just returned from our trip to Rome in late October- we chose Hotel Romance based on tripadvisor reviews. It was fantastic. I booked our stay over email and the hotel arranged to have someone pick us up from the airport. Our driver was waiting for us at the airport (even 1.5 hrs late) and whisked us off in a new Mercedes. Upon arrival, we were offered a drink, and there were cokes, waters, and champagne waiting on us in the minibar in our room. Then later in our visit (2nd night), the staff brought up some more drinks and champagne since we had mentioned that it was our anniversary. Katerine, Tony and Jeffrey were all wonderful and helpful. Especially Jeffrey, who worked at night- he had a drink with us one evening and chatted with us for 45 minutes. He even offered us his bus pass when we weren't able to buy one after hours! (Not sure what the negative reviews about the staff are- they were great). Our room was large and lovely and our view was out over a garden. The walls did seem a bit thin, but we weren't in our room that much so it didn't bother us. Breakfast was good, wifi was fast (and free). The last day of the trip when we were settling up the bill, there was a discrepancy between what we were quoted and what they presented as the bill, but Tony quickly checked the email records and found all our correspondence and honored the price that was originally quoted. There were plenty of cafes and restaurants around us, walking distance to bus stops and the Metro, close to an ATM and a grocery store. Overall I loved our stay!"}
{"sentiment":2.5,"text":"I was my husband's plus one for a recent conference held at the hotel. From the first evening's welcome party on the 4th floor pool terrace (gorgeous) to the final meal in Texas Spice (right off the lobby), it was a delightful stay. The staff was beyond courteous, especially the ladies and gentlemen of their Loss Prevention Services. I managed to leave two garment bags of clothing hanging in the closet when we left on Sunday, and received both via FedEx by Tuesday morning. I only needed to make a quick phone call to set everything in motion. The room was wonderfully comfortable, spotless, beautifully decorated, and the TV screen in the bathroom mirror was quite the surprise! I understand the other two restaurants are also excellent, but Texas Spice, with its quiet oasis of calming decor and great organic food, was our choice for two meals. We will come back!"}
{"sentiment":-1.5,"text":"My husband and I were booked into the Golden Landmark hotel for one night after our cruise. We were looking forward to seeing the sights and relaxing in what we were told was a 4 star hotel. Where do I start! We arrived at 10.30 and were told we couldn't check in until 2pm. a room had been set aside for us to store our luggage. We went out to explore and returned around 1.30pm when rooms were being allocated. We had specifically asked for a low floor and non-smoking, we were given a smoking room on the 12th floor! The room was a nightmare! the bathroom was dirty. There was mould around the bath and the tiles which were also broken. The bottom of the bath was very dirty. On lifting the toilet seat I found it had not been cleaned properly for some time and was badly stained. The shower head leaked so much there was hardly any water coming out of it as it all ran down the hose. The carpets were disgusting! You would not want to walk barefoot in case you contracted a disease. The bed linen was very clean but the beds were as hard as concrete. There were also small bugs running all over the place - including the bathroom. During the evening there was an Indian birthday party taking place by the hotel pool. It was absolutely stunning to see but the music and noise was so loud the floor was shaking. I tried for over 30 miutes to contact reception with no luck so had to go down to find out when the noise would stop. The receptioinst apologised and said it would finish at 11pm sharp, and it did. We went down for breakfast in the morning and wished we hadn't! It was awful. The room was so small and cramped and the table was dirty from the previous guests. The food looked and tasted awful and you had to cook your own toast. The only good point was the pool and surrounding area, but we waited over 30 mins to get any service! I would not even give this place 2 stars and if we were staying any longer I would have asked for another hotel. This place is'nt even fit for a dog! We were lucky we only had to spend one night there!"}
{"sentiment":2.5,"text":"For our honeymoon we came to Key West, and booked The Reach Resort. I utilized my Hilton Points, but the pricing for the, hotel was still very reasonable. Service from the minute we pulled up in the taxi, was excellent. They immediately took our bags, opened the doors, took them to the counter. We were 4 hours early for check in, so our room was not quite ready. They took our number, and called us as soon as it was ready, they held our bags for us, and brought them to the room once we checked in. The amenities for the beach were excellent, DJ and Ricardo were great to deal with, and would setup our seats and get us towels immediately. The hotel even recognized our Honeymoon by sending us room service with a 24 layer chocolate cake!!! Very good!! Took 2 days for us to eat it, but very tasty. Remember when reading these reviews, the staff at the resort work for tips. Your experience with the staff is greatly enhanced if you show them kind gestures. There are fantastic people working for the resort, and from our stay, they deal with a multitude of different people, which some are very ignorant. This was by far one of the better resorts I have stayed at compared to the HYATT, Westin and others. And don't forget Louie's Backyard is very close, with excellent food. And you have full access to the Casa Resort which is a block away."}
{"sentiment":1.5,"text":"The facility is great except for the parking challenges. The staff was great as well. I thought my room was old, small, and did not live up to the Wyndham standard. I requested a handicapped room which had pedestal chairs in the counter only eating area. The bathroom had a tub with a chair? That's not what I call a handicapped room at $200 a night with a 3 night minimum required. The beds in the bedrooms were full size instead of queen and I booked it for 4 adults. The couch and chairs in the tiny sitting area looked like ones bought from a second hand store and were very uncomfortable. I booked my stay at a Wyndham property but my room was more like one from a low budget motel."}
{"sentiment":2.5,"text":"My wife and I just stayed at the Marriot. We loved the Hotel. It was in a great location as there were many stores and restaurants in walking distance. The beach was very nice and the service excellent. We had no complaints and we can't wait to go back there again!"}
{"sentiment":2.5,"text":"My kids and I had the good fortune to have the Sheraton New York Hotel & Towers recommended to us by a friend. The location was perfect for the kids' first experience in New York and seeing Broadway shows. The service, however, blew me away, especially the Guest Service Center Manager, Jorge Guerrero. He was what I consider \"old school\" in that he could anticipate our needs before we even asked, and delivered that service with respect and dignity. Everyone on the staff was thoroughly committed to providing the best service and making sure our family had the perfect \"New York Experience.\" Looking forward to staying at the Sheraton New York on our next trip!"}
{"sentiment":1.5,"text":"We stayed at this hotel for 1night on our way back from our honeymoon on the amalfi coast because we had an extended layover. It served its purpose well since it was easy to get to and from the airport. the rooms were small, but very clean. if we were going back to rome, we would probably choose to stay in a different location since the area around is not the most scenic/romantic. However, for 75 euros, we thought this was a great hotel for our purpose."}
{"sentiment":0.5,"text":"The room was okay, not too bad. The only problem I saw was the shower/bath tub had some mold growing on it in the tile grout that was easily scraped off with a little elbow grease, or they could have used a commercial spray. Other than that it was an alright room since I was just using it to sleep in and nothing more. Oh Yea! The TV/Cable sucked, there were no good channels on it for me or my kids, but we didn't really have time to watch anything we were so busy at the Zoo or Sea World."}
{"sentiment":2.5,"text":"Wonderful stay at amazingly located hotel! The Hotel Lobby"}
{"sentiment":2.5,"text":"The property is just beautiful (check out that lobby chandelier!), room was spacious even with a rollaway bed. Closet lights up! There is a safe in the closet area. Super bathroom with deep soaking tub! Instant hot water in shower & sink. A shower drain that actually drained! Very comfy beds with lots of pillows. To avoid the Cherry Nightclub noise, get a Strip View room also the hallway is very long so ask for a room not too far down the hall. We ate in the Cafe and Buffet, both with great food & service. The buffet manager even came over to ask us how our meal was. Gambling area is roomy, machines are not all crammed together. Loved the large Bingo room. Tip: If you drive in and park in the East Parking Garage, the elevator does not go down to the lobby level. You have to get off at the Casino Level, find the bank of hidden elevators behind the Gift Shop and those will take you to the lobby/check in area. Our check in experience was fine; staff was glad to see us, polite, attentive. The internet in the room did not work with my computer & I was not going to pay extra for higher-speed internet. That really needs to be fixed if they want to keep charging the high Resort Fee. Luckily my stay was comp (even the resort fees). Would love to return someday."}
{"sentiment":1.5,"text":"We have been to Maui several times and I must say the service and attention we received here at the Westin Villas has been top notch. I had a small incident during one of our beach walks and everyone from the building 3 concierge to the security people were so helpful and attentive. John Dair with security not only came back to the room with a bag of ice but he called the next day to see how I was doing. They only thing that keeps me from giving this place five stars is that the views from many of the rooms are just ok. That said we plan on staying here again and can't wait for our next visit."}
{"sentiment":1.5,"text":"Nice & quiet place, not far from the city centre with bus/underground just round the corner. Easy to reach from Schnefeld Airport, just follow directions given on the website. The room we've been given (No 11) was clean and equipped in everything we needed to stay there for 2-3 nights. The only thing we would find useful would be a bin in the room not only in the bathroom. Also it gets a little bit noisy every time when you take shower/flush the toilet, it wouldn't turn me off that place though. Buffet style breakfast is included in the price of the room, so you can enjoy it before you start exploring Berlin."}
{"sentiment":2.5,"text":"We stayed at this hotel for one night and it was beautiful, we booked it as Lastminute.com's Luxury top secret hotel for 50. It is very close to the tube station and it takes about half an hour to get into central london, changing at hammersmith. We were shown to our beautiful room, (231) it was relatively compact but good things come in small packages. The bathroom was amazing a lovely big bath as well as a double shower on the opposite wall. We asked for hotel robes that were sent up immediately and when we ran out of tea we called and asked for more and they came up with a big bag full of coffee and tea and milk. The only thing I would advise is that the food in the hotel is very expensive so I would advise having dinner somewhere else."}
{"sentiment":1.5,"text":"Was with the husband and are daughter in a family room can't beat the value for money, it was half the price of the hotels in the area! And they even gave us a light breakfast. Clean Friendly and good value for money. The room was facing a lovely garden and we used to sit and have are lunch most afternoons. We are back in London for Christmas so will differently stay again!"}
{"sentiment":-1.5,"text":"I recently stayed at the Westin Galleria and received a free Valet Parking voucher from a Westin employee. When I tried to get my car, the attendant refused the voucher and said it is $15. He then decided it was $12. After explaining the voucher and getting no where, I went inside and spoke to the front desk. They then had to spend 15 minutes on the phone with their manager to ultimately decide I still had to pay. Finally, I had to find the employee who gave me the voucher to explain my parking was free. I was shocked and dismayed that a hotel of Westin caliber would not accept their own inhouse vouchers and even argued the issue with me for 30 minutes. Also, the speed of the valet was VERY slow. I realize this hotel is at the galleria, however, when we arrived, we sat in one of two pull up lanes for 20 minutes before the attendant came to us. Also, the one restaurant we ate at there was horrible. My wife had pork chops that were extremely dry and tasteless and I had a halibut fillet that was dry and overcooked."}
{"sentiment":2.5,"text":"We just got back form the RIU Tequila and we loved it so much, that we may bring the kids to the same spot next year. The thing that struck me the most was how safe the hotel and beach were. For those of you who like to go for long walks, this is the place to be. The water is clean, the beach is pristine and the Mexican people were kind and helpful. I guess if you drink Maitai's by the pool to the point of illness, you can create fault with the place. It was wonderful to be able to lunch at the other hotels near the beach and return to the moderness of the Tequila. The water sports were great and included. We sailed, sea kayaked and Jet Skied ($) . The walk to Playa Del Carman was 30 minutes and worth the stroll. I didn't find many bargains in town, even when we went off the beaten track. I'd suggest that you bring all you need. I needed a pair of sandals, and they didn't have size 11 or larger anywhere. The prices for goods were the same as North America, even at the supermarket that the locals shop - I don't know how they do it. Suntan lotion was expensive. I would recommend the 'Fat Cat' catarmaran tour up the coast. What a great way to kill an afternoon, bring the gravol for potential waves - we did and we were fine. Others didn't and didn't do well. This place was paradise - try it out - you won't be disappointed. GO SEN's GO"}
{"sentiment":0.5,"text":"I visited the Sunset Princess hotel from September 23-28. We traveled with a group of 10 friends for a birthday trip. We all booked Platinum Suites at the Sunset Princess however, when we arrived it was closed down and we were put in the Sunset Riviera. This was a little disappointing as we all requested beach/ocean view and if you look at the buildings you will note that the Sunset has more beach/ocean view rooms becuase of the way the building sits on a diagonal to the beach. My husband and I were the only ones to get an ocean view room. We were in 5111 which was a very nice corner room with 180 degree views. Overall this is a great resort. It is huge with lots of amenities. We stayed in the Platnium Suites which is worth the little bit of extra money. There is a private lobby with personal concierge service, internet access, and a premium bar that serves snacks all day. The resort is nicely appointed. The rooms were clean and modern. The rooms were a bit musty - but you are in a tropical climate so it is to be expected. The beach and ocean were very nice. There were always plenty of chairs and shade available. The resort was clearly below 50% capacity. The food was very good for an all-inclusive. We ate at both the buffets and 4 of the restaurants. I am a vegetarian and there were always plenty of tasty choices for me to eat. The pool and entertainment staff left a lot to be desired. It was a nice pool but if you enjoy staff organized entertainment, it is lacking here. I would note if you have older children, the swim up rooms would be a ton of fun. We did not take our children but was sure that they would have enjoyed it and it is very convenient for pool side time. Now for the bad news...one thing that was lacking here was inconsistent service from the staff. The overall mood was that anything you asked of the staff you felt like you were bothering them. However, there were a random few through the resort that had smiles on their faces and were eager to help you. There are also some wierd rules like they won't serve you hot water at lunch time. I like to have tea at lunch. I had to go to the platnium lounge to get hot water during the day. And believe me they wouldn't budge on this rule. Very odd. If you are not expecting 5 start service, then you would enjoy this resort. However, I am hard pressed to recommend this resort given that there are so many other resorts that do value their customer service. We have stayed at at least 6 different Iberostar resorts and have always had the most stellar service. I also wanted to mention transportation.... We made reservations through Cancun Valet after seeing other reviews for them. They were absolutely awesome. We had a group of 10 and reserved a van for all of us round trip it was 12.50 a person - you can 't beat that. We also reserved a van for the day to drive us to Tulum. It was $245 for the day which split among the group was a great deal. They took us where ever we wanted to go for 10 hours. We went to Tulum Ruins, ate lunch at a cool little beach front resort called ZUMA. i highly recommend this the food was awesome and they let us hang out on their beach for a few hours. Then we made a stop in Playa Del Carmen to shop for 2 hours. It was great having flexibility on where to go and how long we wanted to stay. For all our trips, we had Miguel as our driver. He is a very professional, helpful, nice young man and I highly recommend Miguel! Overall... Princess Sunset was a nice resort with less than stellar service from the staff. I would not recommend this hotel if service is important to your vacation."}
{"sentiment":1.5,"text":"I stayed here for three night. The hotel was located conveniently in the centre of the city, shop and restaurants surround, near attractions, subway and skytrain, so you can walk around for promenade. Friendly staff. My room was small but the hotel was a good value for the money."}
{"sentiment":2.5,"text":"What a great place to stay when visiting Branson. It certainly lives up to it's reputation as being one of the best. The manager and staff are ready to help in any way they can. The rooms are clean, the breakfast is certainly a plus and their cobblers in the evening (blackberry and peach) are delicious. The location is just off the Shepard Of The Hills Expressway and easily accessable to the 76 strip with all their shows, SDC and downtown Branson. We will certainly stay there again on our next trip to Branson."}
{"sentiment":0.5,"text":"This was our 2nd stay at MGV - with little kids. Our room had a slight musty smell and was an x-smoking room, I purchased an air freshener from Publix on the first night which helped, but still the must was strong. Clean rooms as usual, and staff was okay - watch the bartenders - they were pouring cheap vodka when we ordered (and paid for) top-shelf. The first time, I let it slide, the 2nd time, I had to say something. He said it was a mistake. Grounds and pool areas were clean, food was average, but we didn't visit Nicks this time. Nicks was great the last time. Fire alarm went off accidentally one day, and the housekeeper rapping on our door at 10 a.m. on the dot on our day of departure was slightly annoying."}
{"sentiment":1.5,"text":"We stayed at the Hard Rock as part of a package to visit Universal Studios (specifically, the new \"Wizarding World of Harry Potter\".) The proximity of the hotel to the parks and to Universal City Walk was fabulous - you can reach the parks by walking in mere minutes. But even if you don't feel like walking there are boat taxis and bike rickshaws that you can take. We took one of the boats just for fun once because our young kids wanted to try it. The Fast Passes and early entry to the parks were incredibly convenient. The hotel and pool were both quite nice. Service from hotel personnel was good - always pleasant and polite. We ate at only one restaurant in the hotel, but food and service were both great - a little pricey, but not unexpectedly so. Loved the convenience of \"The Kitchen\" market where we could grab a quick breakfast before heading to the parks for the day. Otherwise we ate at restaurants in City Walk which, again, was wonderfully convenient due to the proximity - never had to worry about taxis, rental cars, or grabbing a shuttle bus. Enjoyed the rock and roll decor - even my young children got into it quite a bit. Overall it was an extremely nice place to stay and I would absolutely recommend it."}
{"sentiment":2.5,"text":"A beautiful old hotel in a great location with a staff that makes you think you have stepped back in time! The welcome, the conversation, the desire to please and serve exudes from this place. The history of the round table, the clean, comfortable rooms. Not modern, but fashionably historic. One of my new favorite hotels in NYC."}
{"sentiment":2.5,"text":"What a find! We arrived in old Montreal late at night, tired, lost, our GPS on the blink and phoned the hotel. Reception stayed on the line to talk us through the one way streets to the hotel. If you love art you must stay here. Two massive works of art valued in the millions stand sentry at the hotel entrance. In the foyer there was an Andy Warhol portrait of the hotel owner. We were encouraged to walk four floors of the hotel to view the owner cent cent s amazing collection of original works of modern and pop art by such artists as Miro and Lichtenstein. Our room was large with 14 foot ceilings, featured three original works by Chagall and was comfortably furnished including a large desk with free internet and a sofa in front of a TV. The hotel is a short walk from Notre Dame basilica, the Palais de Congress, Square Victoria metro and the restaurants and shopping of old Montreal. This hotel provided the best service we cent cent ve had in years. The staff were all friendly, knowledgeable and attentive. A great experience. Good value. Highly recommended."}
{"sentiment":0.5,"text":"In town for business with a vendor. Location is dependent on where you need to get to, Approx 10-20 minute walk to Times Square depending on your pace. Quirky entrance as you don't check-in where you walk into building, have to go one level up to check-in. Typical Manhattan Hotel room, not big at all but nice. Has a boutique vibe, more dark lighting type atmosphere. Price was way too high but company paid. I wouldn't pay it on my personal dime considering no breakfast or internet included in the rate. Had issue with turning on shower, could have been me though. Didn't order room service. In general, nothing overtly bad or overtly great."}
{"sentiment":2.5,"text":"This is a great hotel in a fantastic location, about a 1 to 10 minutes walk from most of Venice's activities. Nice comfortable rooms, large marble bathrooms but the plus is the staff, in one word fantastic!"}
{"sentiment":1.5,"text":"Trip advisor is a must when sourcing hotels in unfamiliar cities, and this is how we stumbled across HOTEL 17. Located on east 17th street, it provides the perfect base for getting about NYC. The hotel itself is quite basic, with shared bathrooms and modest decor in the rooms. The bathrooms are always impeccably clean and I never had to wait considering the hotel is usually at maximum occupancy. The bedrooms are clean and tidy and when visiting NYC the idea is not to spend all your time in the hotel. The only downside to the bedrooms was the blankets provided on each bed were less than comfortable and were more like hospital bandage material than a cosy regular blanket. The location is definitely the key to the booking of this hotel.....all the main shopping streets are within walking distance and all the main attractions in NYC are a short cab fare away.....would recommend and definitely stay again when I return to NYC......might have to bring my own blanket though!!!!"}
{"sentiment":2.5,"text":"Firstly a great hotel. The sheraton was in a perfect location for us, pretty central and pretty close to the airport. Upon arrival we were greated by an amazing lobby, with marble floors and great lighting. The staff were fantastic, very helpful and the checkin was a breeze. We stayed in a standard room, which was fantastic, the room had 2 double beds and was great. I love the colour scheme of the room, and the beds were great! The bathrooms were a different story, there were very dated and were not great, but the room really did make up for the bathroom. The sheets used by the shearton are top notch and soooo comfy. Another handy feature used by this hotel is in room check out which was great."}
{"sentiment":1.5,"text":"Be careful with room selection We just got back from our second stay at the HGVC HHV. This is a nice resort significantly set apart from most of the hotels on Wakiki. This is a good thing for us, as we don't necessarily like the chaos of central Wakiki and you do get a little more space on the beach down on the HHV end. It's also nice to have a selection of pools areas to choose from.The bad stuff - ElevatorsThere are clearly not enough elevators for this building. The wait can be extreme around check-out/in times.The PoolIt's tiny. Both time that we've been there, there were too many people in the pool and a few of them were smoking (dropping their ashes into the water).ParkingYou have to pay extra for it.The GymYou have to pay extra for it.LaundryIt's not in the unit.The Good Stuff - HHVIt's part of HHV, so you can charge things to your room, get room service and enjoy the facilities in the whole complex.ComfortThe rooms are comfortably outfitted and well maintained. For a timeshare, it is surprising to find that the beds were not terribly uncomfortable.The only other thing that I can add is that you really need to be careful about the room you select. The standard rooms are all on the back side of the building. They have just broken ground on a new HGVC tower that will be alarmingly close to these buildings. I suspect that there will be a lot of noise for the next couple of years and then neigbors that can look into your windows pretty easily. The ocean view rooms are on the opposite side. They more appropriately have an ocean peak, but do not have the problems associated with the other side. The ocean front rooms are on the end of the building and have an unobstructed, fairly spectacular view."}
{"sentiment":2.5,"text":"After reading a lot of different reviews of a lot different hotels it seemed like a crap shoot as to which one to pick. I was extremely happy choosing The Roosevelt Hotel in New York. There were so many reviews mentioning hotel rooms that were no bigger than an office cubical, this room had two double beds in it and was the perfect size. It was clean, staff were helpful and friendly. I would stay here again."}
{"sentiment":2.5,"text":"All I can say is \"WOW! We have got to come again soon!\" My husband and I stayed at the newly redone Paradise Tower at Tropicana last weekend for his birthday, and the room was just beautiful, spacious, and had the feel of other four star hotels we have stayed in. You can tell they have poured a lot of money into new pillowtop beds, new decor, new 42-inch plasma TVs, and new ornate ceilings in the room. The bed was extremely comfortable, and the walls were virtually sound proof (great for sleeping in after being out late.) Compared to the stay we had last year in the other tower, it was a completely different experience (kinda dark and dumpy last year). We talked to a manager to compliment him, and he said the hotel has a new owner and wanted to completely redo the \"feel\" of the hotel from old and dark to bright and new. I say he has succeeded! The pool was amazing too, with a tropical feel, waterfall, and palm trees with fun lifeguards and waitresses taking drink orders. We will definitely come back any chance we can."}
{"sentiment":0.5,"text":"Easy walk from cruise ship for post cruise stay. It's a very busy hotel with a lot of business travelers apparently. Need for more front desk during check in/check out peak times. Needs some sprucing, showing wear with stained carpet in the room, some mold in the shower and missing shower tiles. Not up to usual Marriott standard, especially for price. Good location for restaurants, sightseeing and catching Hop on bus. Not much of a gym, too small, cluttered & old equipment, poorly ventilated."}
{"sentiment":-0.5,"text":"I stayed here for a convention. The rooms were decent & the bed wasn't bad. The staff wasn't the most interested in helping. I had a bill error for charges on my room that were not mine & the staff took them off after arguing for minute. Had lunch at Envy, their restaurant - a bit overpriced, but decent food. I'm not sure I'd stay here again."}
{"sentiment":1.5,"text":"Overnight stay after cruise and before an early morning flight. Shuttle was convenient. Check in at 2PM, front desk clerks were very efficient and used your name, which is nice. Room was clean and comfortable, but a little dated. If you are on the street side the traffic noise can be heard, but I just put the ac fan on and slept well. Several fast food places within a block. Left before breakfast. Needed to print a boarding pass, the lobby computer was out of order but the desk clerk cheerfully volunteered the front desk one and I printed off my pass. Would stay again if I was overnight at LAX. Price was very reasonable. One odd thing was that the soda machine doesn't take cash, only debit or credit cards."}
{"sentiment":-1.5,"text":"I urge you not to waste your time and money on this place. I went to NYC for my birthday for a few days. On the last day of our stay, I personally found 3 cockroaches in the bathroom. I was utterly disgusted. We went to talk to the staff and they said they would need to check it out themselves. I am convinced that during that time they killed the cockroaches themselves and got rid of the evidence. I even called them on it but of course they denied it. Unfortunately we forgot to take a picture of the cockroaches so essentially, it was our word against theirs and there was nothing we could do. After I began to cry because this incident occurred ON my birthday and I was so upset, they FINALLY offered a discount of 50 %- too low if you ask me. We immediately left and stayed at another hotel for our last night. Dont waste your time on this dirty overpriced place !"}
{"sentiment":2.5,"text":"Stayed at this hotel for 16 nights in July , can fault this place , 5 min walk to Downtown Disney , pool never to busy , check in was easy , the only drawback was I asked for a downtown disney view and was told it would cost an extra $40 per night !! There is also a $10 per night parking charge , free buses to all the Disney parks , close to the shops at the crossroads shopping centre , will be back at this hotel next year."}
{"sentiment":2.5,"text":"Great experience. The lobby was very welcoming, front desk staff was very nice. I wish we had bottled water in the rooms. Would stay here again. Great Place!!!"}
{"sentiment":2.5,"text":"We loved every moment of our time at the Valentin Imperial Maya. Gorgeous beach, awesome pool, accommodating staff, delicious food, fantastic spa, lots and lots of relaxation! We can't wait to go back!"}
{"sentiment":0.5,"text":"Stayed at the MGM for 2 nights in July. Really liked the hotel, the pool area is really good, loads of loungers and a choice of pools. We did have a problem with the room though, it was in the Grand Tower, really large, nice decor etc but it had connecting doors to the rooms either side, and they were completly un-soundproof! When I say you could hear everything I am not exaggerating, it was just like the people in the rooms either side were actually sat in our room with us! Reception were really good, we explained the problem and they moved us to a room without connecting doors, this was so much better very soundproof. I guess we were just unlucky with the first room. Would recommend the hotel, bear in mind it is quite a walk to the Bellagio, Venetian etc but there is a monorail that runs from inside the MGM which is handy, if a little expensive."}
{"sentiment":2.5,"text":"This hotel is excellent - the staff are professional, the service is brilliant and the rooms are smart and modern, I must say that the bathrooms could do with bringing up to the same level as the rooms, other than that I couldn't fault it. Great location on Orchard Rd, handy for all the shops and attractions, taxi's are cheap and at the tops it will cost you S$40 (20). I have stayed in few hotels in Singapore and this was the most comfortable stay that we have had."}
{"sentiment":2.5,"text":"My three adult children and I spent four wonderful nights at the Aina-Nalu in Maui. It was just perfect. The staff were helpful and very friendly. The accomodations were so wonderful, we all mentioned that we could move in and be totally happy living there. Everything was very well taken care of. The laundry facilites in the condo were a god-send. The only complaint (if you call it that) would be that the smaller of the 2 bedrooms did not have a fan, and got a little warm. The airconditioner is in the living room and the large bedroom had a ceiling fan that helped keep things comfortable. The kitchen was stocked with every kitchen item that you could need or even want. The grounds were beautiful and tranquil. This was only 2 blocks from the main strip in Lahaina and yet, was very quiet. I will definately stay here the next time I get to Maui."}
{"sentiment":2.5,"text":"Our new favorite hotel in NOLA. My wife couldn't stop raving about the bath tub, concrete floors and tall ceilings. Great location, decor, and staff. Use of the International House's gym (across the street) was a bonus. We had the best breakfast in years at the restaurant on the corner (Dress It). We'll be back!"}
{"sentiment":2.5,"text":"I'll never stay at the Disney World Resorts again! Lake Buena Vista Resort Village and Spa was absolutely the best decision I've made in a long time. We reserved a 3 bedroom condo for my family of 4 and my parents. There was so much room that we probably could have gotten by with a 2 bedroom condo. The master bedroom had a jacuzzi tub and separate shower and a king sized bed. The 2nd bedroom had a king sized bed and the 3rd bedroom had two twin beds. Each bedroom had its own TV. The TV in the living room was a 55\" plasma. The kitchen came in handy as we ate in to eliminate the cost of the park food. The washer and dryer was awesome. We didn't have to pack as much because we just washed a load of clothes halfway through the trip. The staff was unbelievably helpful with any request we had. The location is excellent - it took us about 5 minutes to get into the parks. I can't say enough about the pleasure our stay here added to our trip!"}
{"sentiment":1.5,"text":"We were a little skeptical about staying here because it is a little farther from the main area in Kissimmee, but it was great! The staff was friendly, and the rooms have all been recently renovated. We stayed in a double queen...everything was nice & new! Beds were comfy. Shower was great! Not the typical showerhead, but one with a massager & such. I know that may sound funny, but its little things like this that count! Our 9 yr old loved the waterpark! Since it was February, it was still a little chilly so we didnt utilize it as much as we wouldve in say june, but it was still great. Regular pool area is separate, which is nice if you dont feel like dealing with shrieking kiddies! The lazy river was nice & relaxing. They did have a free continental breakfast, with items you would normally expect. We did partake 2 mornings, & it wasnt anything spectacular, but its free, so what can one truly expect? As for the location, it actually worked out. Our primary place for visiting was Universal, and the rd we needed to take was right past the hotel entrance! Overall experience was good. Only complaint would be that our room was in the back building.....the pool area had only 1 opening, which was near the front. Trivial complaint, in my opinion!"}
{"sentiment":-1.5,"text":"\"STAY AWAY\" me and my boyfriend stayed in hotel van gelder from 4th - 7th july 2009 3 NIGHTS AND 4 DAYS, we was in room 17 which is on the very top floor and the stairs get very narrow at the top and the steps arent as wide so you can only walk up the stairs on your tip toes or the side of your feet if you know what i mean, but then at the top of the stairs theres a door what opens out onto the stairs so you have to be quick if you dont want the door to hit you and send you flying down stasirs. The shower is that small you have to get out to put on shower creme or keep turning the shower off, not good this is verry frustrating. The bed was to singles with a double matress on the top but then with 2 single quilts....? The lighting was verry dark Says theres cabe t.v but doesn't say its NOT FREE. Looked at this hotel when i got back home and its 75 euros per night for double room we got charged 80 (but theres no discount for online booking)....? so they RIPPED US OFF !!!!!!!! The room was swealtering HOT, there was a window but no good when its 32 degrees ans 27 degrees etc.. The rooms DID NOT HAVE HOUSEKEEPING the whole time we was there.... NOT GOOD... very UNHYGENIC.! And last but not least we had to keep asking for clean towels,,,,,,,, DISCUSTING......... DONT STAY"}
{"sentiment":-0.5,"text":"This hotel was disappointing given the rave reviews on Tripadvisor. First of all, the standard room is very small and barely fitted 2 people and their lugguge. Definitely the size is more suited to a solo traveller. Secondly, the air-conditioning was not working, making the room really stuffy and uncomfortable. The service was also poor. I spoke to one of the hotel staff the day before my departure about booking a taxi to take me to the airport early the next morning. She took all my details and said she would book the taxi on my behalf for the time that I wanted. The next morning when I checked out and enquired about the taxi, I was told that not only had the taxi not been ordered but they didn't know anything about the booking!! Thankfully, a taxi did arrive in time to take me to the airport or I might have missed my flight - DEFINITELY NOT IMPRESSED. The worse thing however were the bed bugs. I was feeling itchy during the night and thought they were mosquitoes. The bites go worse as I was travelling home and on my arrival back to Sydney, they had swelled up and became quite red. It took a few days for the bites to subside."}
{"sentiment":2.5,"text":"We had never been to Sydney before so were unsure of where would be a good location or place to stay. We came across this small hotel which looked unique and interesting and a bit more warm and cosy than those sterile large hotels. It was perfect! Located so convinenantly near everything that we wanted to see - 15 mins from city, 15 mins from Bondi beach, 5 mins from Bondi Junction, 20 mins from Circular Quay, and right on the bus route too. The rooms were very comfortable and the staff were extremely friendly and helpful. The meals were delicious and breakfast was included too! We even spotted a few famous faces while dining (apparently Woollahra/Paddington area in Sydney is known to be a hot spot). We will definately be returning to Sydney and to the Hughenden. We are even going to buy a gift voucher for our parents to stay. And we saw they have high tea in winter which looks great too!"}
{"sentiment":1.5,"text":"We stayed at Hotel de l'avre for three nights in late November, 2006. Overall, we had a very pleasant stay. Our room was a double with shower and toilet. Overall, we found it clean and well cared for. Though our room was a tad small, that is to be expected at a small budget hotel in Europe. The desk attendants were very helpful, giving us directions to ATMs, Internet access, and subway routes. We also had an early flights out of CDG (before the subway began to run), so they arranged for a cab to pick us up at 5a.m. As I said our room was clean and comfortable. Our only complaints were minor, and would not keep me from staying at the hotel again. First, the shower was tiny and had no shelves to put soap, shampoo or razors on. Plus, I kept accidentally turning the shower off with my elbow / hip / etc. because the stall was so small. But, the plus is there was always hot water. Second, we washed out some socks, undies, etc. in the sink the first night we were there, and they weren't totally dry when we checked out three days later because the room was so humid. We didn't find the fan until our last night (we thought it was a space heater). Overall, a great place to stay for the value. It is a little off the beaten path, but only a subway ride away from all the main attractions. I would stay again. We did not try the breakfast. Overall, a very pleasant stay."}
{"sentiment":-0.5,"text":"I got a good deal for 3 nights but would had preferred to pay more for a nicer hotel. When I got to my room it was so small that there was not even space to put a chair to use the desk to work. I requested a solution and they were very fast assigning me another room with more space and a chair! Internet is fast but it has restrictions to access my work network. It's the first time it happened to me. I could not use my email for 3 days... This is unacceptable. First nigh there were no black out curtains meaning that I could not sleep with the light. I asked for a protection for the eyes and they were very efficient providing it. A telephone in the corridor was always ringing and as the doors have no sound proof at all. It was a nightmare being waken up all the time. In the morning I mentioned that the mini bar and the scale in the WC were not working. Nothing was done. In the evening I mentioned again the mini bar not working. A made came and just plugged it in a different plug and it started working.... (No follow up at all) Second night they put the black outs but the phone in the corridor was still ringing and worse than that there was a working area just outside the room and the room cleaners were talking very loud all morning. I had to go out and ask them to respect the silence. Reception staff is nice and I did not try breakfast. The location is not very central but this is not a problem at all as there are taxis all the time or you can even walk."}
{"sentiment":2.5,"text":"Everything about this hotel is designed to make you feel special; from my first e-mail communication with the staff I knew that it was going to be fantastic. The staff are helpful, friendly and fabulous and the hotel is just as perfect. Wow, even the approach to the hotel is excellent, across the water on the hotel cent cent s own beautiful boat, you approach the island and are greeted by smiling porters to help with your baggage. Check-in is smooth as silk and the reception staff show you to your room through the magnificent, sky high corridors, beneath the exquisite chandeliers. Everything about this hotel screams Bond. This is not a cheap hotel so don cent cent t quip about the rates or the price of drinks... if you want that experience, book through a tour and stay at a 3 star. But, on the budget note, get breakfast included in your rate as the buffet is 33 Euros a head. The rooms are fantastic, specious and silent. I have stayed all over the world and can say that I have never stayed in a hotel as quiet as this one. Even when there was obviously a party going on (lots of posh Italian frocks about) there was no noise at all.... Bliss! We had a view over the lagoon and across to St Mark's as room 332 is on a corner. It was superb. As I said, the staff are amazing, we booked into the hotel restaurant for dinner and in the morning at breakfast the breakfast host greeted us, took our room number and said, cent Ahhhh Mr Thompson, we are expecting you in the restaurant for dinner tonight, no? cent 1/4 superb service! Food is good, both breakfast and dinner, the boat service between the hotel and St Mark's is regular and we never had a problem being off main venice, in fact it was great to be out of the hustle and bustle. We walked everywhere, it was perfect. One of the things I liked best about Venice was the lack of car noise. It isn cent cent t until it cent cent s not there anymore that you realise how much it grates. I could rave about this place forever! Go! Enjoy! It cent cent s worth every penny."}
{"sentiment":1.5,"text":"Great location and great value This hotel is conveniently located within walking distance to Harrahs Casino and the French Quarter. I would definitely stay there again and would never prefer to have been closer to the center of the French Quarter due to the noise. One caveat however, is to avoid the 8th floor of the second building because its got the HVAC right above and it is loud when it kicks on."}
{"sentiment":1.5,"text":"This hotel was awesome. It was very busy while we were there, but thats to be expected. The beach outside the hotel was amazing, the cabanas were perfect and the pools were awesome. We had amazing service and a great time our entire trip there. Even the room service was to die for! They also have a shark reef in the hotel..many delicious restaurants.. beautiful light fixtures.. and UFC is held there in the event center! Really amazing! Its also attached to the luxor with a shopping mall. Really awesome time! OH and how could I forget.. your sitting on top of the original house of blues right in the hotel next to the casino!! Stellar!!"}
{"sentiment":1.5,"text":"Just an hour from the airport (Marco Polo) via the Arsenale vaporetto stop (13 Euros), Ca Formenta is right on the attractive waterside. We received a warm welcome on a freezing winter evening. The room was of ample size, adequately furnished and the ensuite had a decent shower (no less than three shower caps provided - if you have a lot of hair and need to double-bag you're in luck!). A stocked minibar but no kettle/hot drink making facility. It was worth the small supplement to wake to the water traffic and sunrise on canale di San Marco. A cold buffet breakfast is served in the small dining area which is an extention of the main reception. Evenly priced for the location, with no more than ten minutes walk to Piazza San Marco, this is a super, quiet and well located hotel. Would definitely revisit."}
{"sentiment":1.5,"text":"I stayed at the hotel for 6 nights from tuesday the 24th to monday the 30th...i switched rooms every night for some reason but am glad i did...i got to see all the different types of rooms available and what each has to offer...they were all unique in their own way...i enjoyed every one of them for different reasons...some for the rooftop jacuzzi's for a midnight dip while looking at the beautiful night sky, some for the spacious rooms, some for the overall lighting/ambience. The hotel is in the perfect location...right in the middle of everything, but not TOO much in the middle,right around the corner from everything so its even better...The hotel staff was very friendly and helpful when needed...shout outs to the names i know...Bernardo, the girl from italy, and especially the short dude who got everything done i cant believe i dont remember his name, and Sol (spelling?)...she was the greatest...the highlight of every day i was there was passing her in the lobby every afternoon and evening and looking at how beautiful she was. I felt like a little boy...i couldnt wait to see her again the next day...I have never been taken aback by a girl before...the first time i looked into her eyes and how sweet she was i knew i was smitten. She had a bf so i was bummed...i would have really liked to have taken her to dinner or something but i didnt have the guts to ask her. oh well...it was a great hotel and i will stay there again for sure..."}
{"sentiment":-0.5,"text":"I chose the Sofitel for my recent stay in New York, based on its Trip Advisor popularity. The hotel is new and the accomodations are pretty good. The staff was always pleasant, but not THAT efficient. But several things were not as good as I would have expected. Even though the bathroom was beautiful, the sink was cracked and THE SHOWER DID NOT DRAIN PROPERLY. Their TV e-mail was slow and not user-friendly. But the really unforgivable part was their phone system. They charged me $15,46 for a one minute call to Argentina (probably several hundred times their cost) and they also tried to charge me for several calls that had not been completed. To make things worse, their phone system is set up so that I was unable to use a toll-free phone card I had. I got a busy signal every time I tried and wasted a lot of time trying. I stepped outside to a pay phone and got through immediately. That is why my review is titled \"Highway robbery\". If I go to New York again, I will try another hotel."}
{"sentiment":1.5,"text":"Honigmond was recommended to us by a professor who travels to Berlin frequently. We found it a little more expensive than a regular 'chain' hotel, but it was worth it at the end of the day for the nice touches and character of the rooms and public areas. The breakfast was included, served in the Honigmond restaurant and it was fantastic. We also ate dinner in the restaurant one night, and the food was great, although we subsequently found other places slightly cheaper. There is free internet access, which is great for keeping up to date, and daily papers are available in the foyer area (with its leather chairs) and in the restaurant. The bathrooms and the rooms were spotless and modern. The only quibble we had was with the noise from the wooden floored hallways, as you can hear suitcases and clip-clop of people leaving first thing in the morning. There's really not anything to be done about that, serves us right for being lazy and sleeping the day away! Overall, a very stylish yet comfortable place that we'd recommend to anyone."}
{"sentiment":1.5,"text":"Decent location, good breakfast spread Not a very friendly staff, lacking in service..probably overgrown"}
{"sentiment":2.5,"text":"We recently traveled to Vegas with our two elementary school children. I chose not to stay at a strip resort so that we could avoid the smokey casinos, solicitors and long lines. We decided on this resort because I am generally a fan of the Marriott brands. I won't stay elsewhere in Vegas, with or without the kids. The location is perfect, directly across Harmon from the Miracle Mile Shops. The one bedroom villa was perfect. The kids were happy to use the large sofabed in the living room, and I was able to close the bedroom door and relax in the hot tub. They offered daily childrens activities, housekeeping, and great service that you expect from any Marriott. Can't wait to go back!"}
{"sentiment":2.5,"text":"Have been visiting this Hotel quite often and have been a regular since the 1st visit here. The location firstly deserves particular mention. The freindly Hotel staff deserve a special mention, they recognise you if you visit them again and make your check-in and check-out a breeze which. The breakfast spread is good and has a variety of options not very extensive but good enough."}
{"sentiment":0.5,"text":"We just got back from the Plaza Ocean Club. We booked room thru Room Saver.com. Price was 1/2 of what we found on line. When we went to check in, they had had our reservations for the previous week. Needless to say, our credit card had been charged. The girl at the desk then applied proper credit to our stay for the correct week end, and all was good. Hotel charges $5.00 to park and then adds tax to that. So be prepared. We got there early and had to wait 3 hr. to get room. Hotel had just got done with a large conventions, so I can't complain. We got our Bathing Suits from car and went in large pool that is on beach. Also enjoyed cool drinks by pool. Again no complaints. Hotel is in middle of most sites and activites. All rooms have balcony's I asked for a room not far from elevator as I have a back issue, and they accommodated Even tough we paid a cheap rate, room overlooked pool and beach. ONLY complaint, is the long lines we had to stand in at desk. Two ladies behind desk, nice as can be, and didn't rush guests, just because 10 other people were standing there. Good & bad."}
{"sentiment":2.5,"text":"So Quiet! So Friendly! Our stay was so quiet, we were very surprised! Be sure to request a room in the back...Mouton Street side. They really do keep good tabs on your requests because we didn't once have to remind them about anything. It was all there waiting for us. The rooms were a good size and so was the bathroom. The room was also very clean and the bed was comfortable. The view was an alley way, but we did not stay for the view. We stayed to spend the weekend in the city and sleep soundly at a good price.I cannot tell you how nice the front desk people are. Check in/check out was a very fast experience. These people are prepared! It's they had been waiting for you to walk through the door all day. Wonderful! We are so very glad we stayed here and will stay here again. It was a very good deal. We also felt very safe there. Something that I have not felt in other motels on Lombard or in other parts of the city. This motel is close to everything and one block away from a major bus line that takes you through the heart of the city. Shopping is also close by. Union St is a must to look around. Perry's is a great place to eat breakfast as well. It's only three or so blocks away and the desk people let us park our car after we checked out just so we could experience Perry's. Parking here is safe and free!"}
{"sentiment":2.5,"text":"Whenever i visit Orlando/Kissimmee i stay at Knights Inn as i really find it comfortable and cosy. They have all the facilities and free shuttle to disney and other attractions. It is well prices and rooms are very neat and clean. Its overall a nice hotel which i whould recommend to everyone."}
{"sentiment":2.5,"text":"Stayed here for five nights in July, all the staff are very friendly and helpful, let us keep our bags there when we arrived early and when we left late. Rooms are cleaned daily and are spacious and comfortable. Had a lovely stay and would return to Rome in a heartbeat. Have also recommended the hotel to family. x"}
{"sentiment":2.5,"text":"Location next to Pike Place Market is perfect. Everything is within walking distance: \"best ever\" Mac and Cheese at Beecher's, fabulous dinner with a great view at Matt's, breakfast at Lowells. and delicious chowder at the Market Grill. Wonderful experience all in one location."}
{"sentiment":2.5,"text":"What can I say, except it was WONDERFUL. The beach was so inviting, the service exceptional and the food delicious. Our room was immaculate. We have been before, in fact, this was our third wonderful stay. We hope to go back again next year. It has become our special place, a place where we can completely relax and rejuvenate. We would like to thank Steve and Delmy (the managers/owners) who have been wonderful to deal with any time there was any question or concern (even planning our trip). Anna, Pablo and Mayte at the front desk are so welcoming....Alberto set our chairs out each day with a big smile, and thanks to our wonderful waiters, Raciele, Joaquin and everyone else (sorry I don't have everyone's names) who made our stay so special. The margaritas were the best ever, the coconut shrimp, the chicken and shrimp tacos, the aztec soup...yum. Thank you everyone for making our vacation at Playa Maya so wonderful."}
{"sentiment":-0.5,"text":"I was fooled by the nice poolside pics online. Intact the place is very run down. The building structure looks horrible. Only the lobby area is a little maintained. The rooms were ok. I could see water marks on the carpet. Would not recommend."}
{"sentiment":2.5,"text":"We chose this hotel primarily as it was cheaper than staying at a Disney Moderate hotel and as we missed free dining this year Disney was looking expensive! Its location is excellent (sort of behind the Caribbean Beach resort) and no further to the parks. It's on it's own development with the Waldorf Astoria and a VERY large Wyndham Timeshare. The Good: The pool is superb a great lazy river (although quite powerful maybe not that lazy). The rooms were very clean and well equipped. The bed was so good my father is looking a buying the same one! The less good: Took two attempts to fix an overly cold fridge (frozen soda cans exploded!) Conceige not overly friendly Parking at $13 per night! A large conference (in our case Red Lobster) can dominate the bar in the lobby We ate at the Harvest Bistro a few times for breakfast (not cheap - $100 for 5 of us) but the food was very good. Initially I thought the parking garage was going to be an issue - it's a multi storey next to the hotel - BUT when you come home during a 'Florida type' thunderstorm its nice being undercover from the car to your room! and in fact turned out to be no real issue. We did not plump for the Disney view - initially was concerned about seeing the I4 - but you cant! You are surrounded by trees and we had a sort of Disnet view (downtown Disney that is!) Was also worried about the conference centre, but had not real effect apart from the comments on the lobby bar. One thing we did not realise they only do interconnecting rooms between Kings & Queens. We were in two queens so could not get it. Overall would not hesitate to stay there and as I mentioned cheaper (for us) than staying at the Caribbean Beach resort which is nothing like as nice"}
{"sentiment":1.5,"text":"Just spent 3 nights on a newly renovated floor and was amazed at the beauty of the hallways and rooms. Every thing is brand new and a great job was done in utilyzing the limited room space. If you have stayed here before you won't believe the compete 180 this property has taken for the better. The downside is the renovated floors are just becoming available so rooms are limited, however, when complete this will be a premier place to stay in midtown. The renovation has improved employee moral as there is a friendlier vibe.There have been new young energetic management hires, Zoe and Lacy who have a palpaple passion for customer customer service .Mohammed is in the club lounge and knows how to make the customer feel at home as he has done for years.The new GM is to be congratulated in his initial efforts of turning this 1700 room behemoth around to true flagship status within the Sheraton family."}
{"sentiment":-0.5,"text":"Can't Belive this has the Marriott name! Very Dissapointed! The air conditioning unit in my room was extremley loud. I asked for it to be looked at while we were out. When we came back the unit was simply turned off. It was never looked at. As a result, we had an engineer in our room at 9:30 in the evening when we wanted to call it a night after a long day of touring wine country. The engineer told me he gets this complaint all the time, but there is nothing he can do to fix it. He told me I should just turn it off if I want it quiet to sleep. After he left, the wall unit actually fell out of the wall. He had to come back to push it back in. Niiice. The entire hotel is small and dirty. I stay at Marriotts to get away from these sort of dumpy conditions. I would have rather been a bit further away and had nicer accomodations. The real thing that makes me angry is that when I booked through the Marriott 800 number, I asked them which was better, this or the one on Nob Hill. They gave me no indication that this one was such a pit. It's actually rated as a catagory 6 by the Marriott company. There is NO WAY. Certainly not the way I wanted to surprise my husband with a romantic getaway. Spend a fortune, fly 5 hours. Arrive by limo and stay in a hole. What an enormous dissapointment."}
{"sentiment":1.5,"text":"I spent 3 days with my family (wife and two kids) in the Pelham Hotel a the beginning of January 2011 and I must say that we had a most enjoyable stay. We were allocated in the \"Mews Suite\", which has a separate entrance, just round the corner from the main entrance and we felt quite independent from the rest of the hotel, which is good when you have young children that can be noisy sometimes. The Mews Suite is a wonderful room that has a great queen-sized bed and smaller one for the children upstairs in the second level within the room. The bathroom is small but very clean and with everything you need. The personnel is extremely kind, efficient and willing to help. A special comment for Rosa, at the reception desk, which gave us excellent information about what to do and how to go in London. We also required medical assistance and the receptionist sorted out everything so that we could have a doctor in our room in a short period of time. Location is also very good, only within two minutes walk from the great Natural History Museum and well communicated by tube or bus. My only major suggestion is that upholstery should be renewed, as it is getting a bit shabby"}
{"sentiment":2.5,"text":"We travel several times at year, and this hotel is definitely one of the best at its price. We booked through the hotel and got 3 days for the price of 2 days. The staff was very friendly, the breakfast was great and the location was close to Bahnhoff Zoo. And the shower was the best ever in a hotel :) We had a big family room for 4 people. There were 2 regular beds and a sleeping-couch. The only issue we have was that the sleeping-couch was too hard and uncomfortable - a top madress would have been nice. This hotel gets our best recommendation!!"}
{"sentiment":0.5,"text":"This is a typical 3 star hotel. Needs updating, pool is noisy, young crowd. Slots are a mixture of old and new. Bathroom has one sink, two would make it much nicer. Bedroom is large, nice TV Food is just ok, but you do have a Starbucks, McDonalds, Subway, etc on the premises which helps keep the cost of food down. Not bad, but was a $12 cab ride from the Wynn and other upscale resorts. Hair salon was excellent and affordable."}
{"sentiment":1.5,"text":"Selected this hotel after reading great review. Overall was a delightful experience. Loved the afternoon tea served at the lounge. It would be perfect if Internet is offered at no additional charge."}
{"sentiment":2.5,"text":"My husband and I attended a conference in Phoenix and stayed at the Sheraton Phoenix Downtown. The hotel was very clean, great location, and the staff were extremely friendly with efficient check in and out. Close to great restaurants like Matt's Big Breakfast and the Phoenix Public Market."}
{"sentiment":1.5,"text":"We booked a night at the Silver Cloud Inn because they offered a free shuttle after our cruise arrived back in Seattle. It was a bonus to learn the shuttle was available for other destinations as well. Hotel staff recommended that our grandchildren -- ages 3, 8 & 10, would enjoy the Pacific Science Center rather than the Children's Museum and they were right! The shuttle brought us to the Science Center and then picked us up. We were able to walk to Duke's Chowder House for a delicious dinner and enjoyed a very nice hot and cold Continental breakfast the next morning. The room was very comfortable and it was a pleasure to have two sinks in separate areas. After a week of cruising without access to a computer, it was also nice to find their business center offered internet access and free printing. The Lake Union area is beautiful!"}
{"sentiment":1.5,"text":"We liked the big room and the spa in the basement. Take your swimming gear and swim hat. Breakfast was too expensive so we ate at the baker/cafe nearby which was good value and friendly. Bar for beer nearby also. We appreciated being away from the tourist area and loved the regular tram trips for people watching and exchanging observations afterwards."}
{"sentiment":2.5,"text":"By the time we stayed at this amazingly hotel, we didn't even now about \"the hype\" going on about it in magazines around the world.We arrived quite late but the staff was very helpfull and friendly.Our Room was just amazing and we were thrilled by the architecture and interior design.It's very minimalistic but this is exactly what it should be just not too much but still very futuristic in it self.Later in the evening we asked the stuff for some recommendations to go out and have a drink.They gave us some good venues and places \"to be\".The Bar on the top of the building is just brilliant..a view all over L.A. and especially by night worth a visit.The next morning we checked out the pool also located on the rooftop.There was no one there and we enjoyed swimming between all the very huge towers.We will definitely be back next time.This Place is fantastic!"}
{"sentiment":1.5,"text":"We stayed at The Rio for a weekend in September. We truly enjoy this hotel as all the rooms are suites. You also have a refrigerator in your room which makes it nice as you can bring in items from the convenience store. If you stay on the upper levels you have a great view of the strip at night. Head to the top of the hotel to enjoy a drink with an incredible view. The hotel is located off the strip - but not too worry - it is a short cab ride OR they have shuttles to numerous hotels on the strip. The staff is always very helpful and friendly. There is a pub in the hotel which is a great place to watch football on Sat or Sun. We'll be back!"}
{"sentiment":-0.5,"text":"From the outside, the Manchester Grand Hyatt looks like a 5 star resort. The location is awesome, and the lobby is beautiful, but beyond that...yikes! I traveled with my wife and 2 young boys mainly to see some of the local attractoins (the USS Midway tour is well worth the visit). Once in our room (we stayed in the Harbor Tower) I noticed immediately how old everything looked. I would expect a \"Grand Hyatt\" to be a little nicer than this. I've stayed in much nicer Best Western's for a third of the price. Everything is totally outdated. other than the view, there's not one good quality to the room. So as long as you keep staring out the window I guess you'll be fine. The pool is pretty tiny for such a big hotel. The water looked uninviting to say the least. The water looked like a combination of pee, sunscreen, and chlorine...I wouldn't go in. The coctail service was extremely slow too. In the room, my wife ordered an extra coffee (they give you only one regular packet for 1 cup!) and they never delivered it. She had to walk down the hallway and swipe one off a maid's cart. I am normally not very difficult to please when it comes to hotel accomidations, but for some reason it seemed everything about this place was wrong. If you're planning on forking out the money to stay here, just lower your expectations and maybe you'll find it worth while."}
{"sentiment":2.5,"text":"I booked this hotel room through Hotwire.com...I was crossing my fingers that I would be assigned to Hotel Solamar and luckily i was. i only stayed for one night but i was impressed during my short stay. pros: spacious rooms decorated very nice. beds were sooo comfy. Free Internet! excellent customer service: all staff was friendly. concierge put my friends and i on the guestlist for two near by clubs, the Ivy (the new place to be in SD) and Stingerray (right across the street). they offer a large variety of complimentary items in case you forgot something at home..my back was aching so i called the front desk and within minutes they sent up a heating pad. also it was raining that weekend, the hotel offered free umbrellas to their guests...i give 5 stars to the hotels attention to detail and remembering that even the little things count. free wine hour in the early evening and free starbucks coffee in the morning excellent location: walking distance from most of the clubs and popular shopping and dinning spots in gaslamp...and i think its walking distance from petco park because i saw a lot of people parking by our hotel then heading to the game. When staying in the gaslamp area some parts start to get a little seedy or ghetto, but not this location i felt safe when walking on the streets at night lots of parking options near by: luckily my friend and i found parking on the street, but you can easily find less expensive parking than the hotel's parking rate poolside bar/lounge located in the hotel: due to the rain it was closed but it looked like a very nice atmosphere. if you stay at the hotel you get free entrance and you dont have to wait in line. i would recommend this hotel for all ages. Its quiet hotel for those that would like to relax and get away but also close enough to walk to clubs for those party goers I will definitely return to this hotel"}
{"sentiment":2.5,"text":"The Lodge is beautiful.....wonderful views of the ocean, clean, and the staff is very pleasant to work with....very quiet, and great location near everything."}
{"sentiment":2.5,"text":"Excellent Resort, GREAT FOOD, Friendly Staff The RESORT:We just returned from a week long stay at the Iberostar Dominicana. We had a TERRIFIC time! We have been to several other carribean countries before and we travel ALOT and this resort is VERY clean, excellent food and selection, staff is very courteous, the grounds are beautiful and very neat and clean with not a leaf out of place, with fish ponds around open air restaurants. and NO bugs of any kind. The rooms have a mini fridge bar that the maid keeps stocked for you, there are numerous housekeepers, and gardeners and grounds keepers that are constantly walking around cleaning, which was great to see. The weather was Sunny the entire time -- rained once or twice for just 15 minutes, then sun again... internet weather shows it cloudy all the time, but it is not at all. You can choose from several restaurants, serving any type of food you like - chinese, american, seafood, etc. There are activities going on around the pool all day, which makes for some funny entertainment. Entertainment at night was very entertaining --- they have an adult show and a separate kids show. It helps to know to little spanish, but not at all necessary. The beach was clean and great swimming. Other resorts North of this resort had LOTS of seaweed along the beach and in the water.TOURS: The MONSTER TRUCK/MEGA Truck tour (the only safari truck with 8 wheels was EXCELLENT and VERY FUN with Professional staff you see the culture, local house, school, etc and the tour guide is very informative..... you'll have to specifically ask for it, since certain travel agents only book with certain companies.... not sure why (we booked through funject/VIP travel and they only told us about 5 different tours, but we found out through other tourists that there are many, many more tours. ***DO NOT go on the Dune Buggy horse ride Tour at Racho Pancho LLano-- we are horse owners and were extremely saddened at how thin and dehydrated the horses were -- very boney and 'sucked up'.... horses that thin should not be ridden at all. Also one horse was limping, but the guides did not seem to care at all. The guide also kept herding the horses together and making the horses go into the side barbed wire fence lines... I think he thought it was funny since it would make us tourist get nervous -- I finally had to tell him to stop it and he did. I'm not sure if all the horses on other tour companies were the same, I can only comment on this one. The dune buggies were kinda fun -- but our brakes and steering barely worked -- seatbelts wouldn't click and we were on the main highway road most of the time, rather than on the sandy beach and pastures as advertised.We would definitely go back to the Iberostar Dominicana again."}
{"sentiment":2.5,"text":"I've just left the St Regis after one luxurious night, and it's safe to say I could have stayed a lot longer, if I was rich. My room was pristine to the point of sparkling, my bed was like sleeping on a cloud and my butler was attentive and very knowledgeable about the area and Singapore in general. I love the TV over the bathtub here! I had a Jade hot and cold massage in the gorgeous spa, which saw my chakras were well and truly pampered. I highly recommend this massage, I felt so good afterwards and practically fell asleep during the hot part. Breakfast was an impressive buffet, the swimming pool area was well tended to and didn't have too many screaming children, and the TV in the room had so many channels I could have watched it all day, if I wasn't out visiting the Botanic Gardens just 10 minutes up the road (pay the extra $5 for the orchid garden, it's well worth it!) I would definitely not hesitate to say at the St Regis again. My ONLY complaint (and I hate to make it because it's an amazing hotel) is that the Internet appears to cost $10 an hour, a price which is really quite incredible when you consider that $50-a-night hotels offer speedy WIFI for free elsewhere in Singapore. Still, Starbucks and Chilis round the corner offer free WIFI (Chilis is best as it's faster and runs its own network) and you shouldn't waste your time on the net here anyway, not when you could be up in the spa experience the wet room which is free to all guests. I spent an hour there before my Jade massage. Try standing with your head under the waterfall that comes down from the ceiling in the middle of the indoor jacuzzi. Weird sensation, like having a head massage! Love it."}
{"sentiment":2.5,"text":"Took my 11 yr old for a week-long Disney trip mid May. I'm a Disney veteran with literally dozens of trips to the park since it opened in 1971. Upgraded to one of their allergy-free Pure rooms for $20/night. Well worth the $ for us allergy sufferers!!!! I used to travel for a living and have stayed everywhere. This was by far the easiest breathing room I've seen - better than home. That sounds weird. To make such a big deal over the room environment - and I was initially reluctant to spend the money. But what a difference it made in terms of sound sleeps and waking up without even the slightest sniff of musty air conditioners or dust. No balconies for any of the rooms, if that's important to you. Other pros: Property and physical plant were gorgeous. Easily on par with some of the better hotels I've enjoyed. Rooms are beautiful, lobby is wonderful, and pool was impeccably clean. Breakfast buffet was definitely worth the $20. Unfortunately, 11 year old was always too anxious to get on the Disney road each morning and never really enjoyed it. Staff was friendly and efficient. Some of the newer Concierge staff could have been a lot more knowledgeable, even not sure of shuttle schedules while looking at the printed paper. Location: gorgeous. In the middle of a surprising nature reserve. But see the transportation concerns below. Cons: Location. Rent a car. Rent a car. Rent a car. Can't say it enough. Cabs will cost you minimum $20 each way if you get cabin fever and have the urge for even a fast food joint at the end of the driveway/entrance, which is much too far to walk with an 11 year old. This place really is in the middle of a nature reserve and it's not a quick walk out. Cabs: Hotel has an arrangement with the nice but higher priced Mears town cars. These are the only vehicles you'll find waiting at the front door. You can phone a 'regular' less expensive cab from off property to come to get you (also most owned by the Mears empire), but it' s a wait and inconvenient We really did feel like prisoners after a few days. Shuttles to Disney: Don't get me started. Somewhat convenient because they do keep to the schedule, but lengthy trips to anywhere but Epcot. IMPORTANT! Last shuttles leave the parks just before the nightly fireworks shows begin. Bring your wallet for an expensive cab back to the hotel. Even if a later shuttle might be scheduled at some point, the massive crowds leaving the parks at the same time will most likely make shuttle impossible to catch. Discussion with Hotel Manager was frustrating: he told me the shuttles are geared to the typical Disney tourist and leave when the parks close. This is disingenuous: Yes, the parks do 'officially' close before the fireworks, but it's a real stretch to believe the typical visitor, who might come to Disney once or twice in their lifetime, would leave before the wonderful nightly fireworks spectacles. Thousands and thousands of people remaining in the park, eating and buying souvenirs, enjoying the Disney fireworks shows.....and the hotel thinks the Disney day is over? Give me a break. There are lots of cabs, but this could be a very unpleasant unanticipated extra cost after draining your bank account during the day at the park. Hotel Food: Kids eat fee with adult purchase downstairs at the Bistro. As above, breakfast buffet was wonderful with incredible assortment, live chefs, and pleasant room. Do NOT do the dinner. Kids eat off a special kids' menu. Very limited and quality is not anywhere near the adult menu items, which are not great in their own right. The 2nd night, I finally listened to the 11 yr old and tried a bite of his burger. I've had better cardboard. Kitchen was not busy (very slow period) so that was not the problem. Adult entrees were at best so-so the 3 nights we ate there. Not worth the money. Room service food: Comes from the same Bistro kitchen reviewed above. Need I say more? Avoid it and get a nice pizza from the upscale and friendly Luce in the lobby, purportedly run by a totally different operation. That's why they can't deliver the Luce food to your room, but they are very happy to make it to go. And it's a quick elevator ride upstairs. No excuse, avoid the Bistro at lunch or dinner, even with the free kids deal. Pool: Wonderfully clean and nice 'lazy river' for floating. Pool: No deeper area to keep 11 yr old happy and lazy river gets very old after 1 or 2 times around. Money saving tip: buy a cheap tube at the pool house for $10 if you plan on using the pool several days. Rentals are at least $5/day. Bring your own if you like. People with cars were running out to the discount stores to get the same tubes for just a couple $. Water slide is for much younger kids. Boring fir an 11 year old. Pool food: Come out of the same Bistro kitchen reviewed above. Need I say more? Appetizers are passable, Service slow. Avoid the entrees. Hilton Honors points: My mistake. We booked a package through Sun Country airlines from Minneapolis. Then I spent an additional fortune at the Hilton beyond the basic rooms, (the least was the $20/night upgrade for the 'Pure' room). Hilton absolutely refused to give me any points for the additional $1000 I spent, because I did not book directly and had gone through a 'wholesaler.' Even for the monies I spent outside the wholesaler. This is a stated part of the fine print for HiltonHonors. Again, my mistake. Read your fine print carefully if points are important. Bottom line: I'd return but with a rental car. I've stayed in at least a dozen properties in the Disney area over the years and this had to be one of the most enjoyable at any price I've paid. You should easily be able to avoid the few pitfalls I mentioned above and have an absolutely wonderful time at this property. It strikes me as much more of a business/convention hotel than a family place, but I liked it."}
{"sentiment":2.5,"text":"My daughter and I stayed here on a recent trip to London to see a show! The Hotel was easy to find just 10/15mins walk from Euston Stration and as we got there on a early train we went straight to the hotel to leave our luggage. We were told that our room was ready so could check in early (no charge-as you find with some hotels for early check-in) This was brill because we could freshen up and leave our stuff in the room not needing to come back to check in. The staff were professional, helpful, friendly and nothing was too much trouble. The breakfast was lovely, variety of choice, hot, cold, continental..whatever you fancied. We stayed for afternoon tea which was fab (we shared one though, was enough for 2) The room was fantastic and we had a nice enough view. We would definately stay here again and I am already planning a trip with my husband for October !!"}
{"sentiment":1.5,"text":"Our stay at Double Tree Hotel was fantastic!! It was conveniently located to several attractions. We were right across from Harrah's Casino, a block away from the Riverwalk, and about two blocks from Bourbon Street. So we were able to walk everywhere we needed to go. The staff was very friendly and offered us warm cookies and coupons for the free breakfast buffet upon arrival. The breakfast buffet was fantastic! The rooms were nice. The only disappointing feature was the extremely tiny bathrooms. I would definitely stay again!"}
{"sentiment":-0.5,"text":"My wife and I planned to stay here two nights in April, but left after the first night.Nothing went right for us here, starting when we were searching to find the place. I don't remember the details, but the address is listed as being on a numbered route. Five miles north of town we eventually admitted that we'd missed it. We came back and searched... and searched... and eventually had to call for directions. (Thank you Sprint for 'home area' coverage in PR !)The room was tiny and cramped. A huge entertainment center only took up needless space and mocked the small TV inside. There was only space for a nightstand on one side of the bed.Part of our bad experience was due to timing. The road out in front was under construction, and it felt like it would rip out the suspension of our car every time we came and went. The pool was closed for major repairs. All in all I felt like I was trapped in a tiny cell with no place to go and nothing to do but stare at the walls.On the plus side, the staff was as friendly as they could be."}
{"sentiment":-1.5,"text":"Horrible. Filthy room with no a/c. Large window with no shade! The non-functional vent smelled like someone urinated in it which is entirely possible as we had to share a bathroom on the 7th floor. We were in room 720. This room should never be rented out. I was afraid to put my things on the desk which was full of cigarette burns and had a layer of brownish dust that also stank. The bathroom was so disgusting we didn't take showers out of fear! The back wall of the shower was completely popped out exposing the inner guts of the hotel. Looked like where the buses park at Port Authority. Oh, and the tub had a black stain of I can't even begin to imagine what that circled the drain covering about a six inch diameter. Staff very rude except for our bell hop who was very nice. I should have known better when he opened the door to our room and asked us, \"Is this okay with you?\" I think he was embarrassed. The lobby is very uncomfortable and there isn't anywhere to sit. It was very disappointing as I'd looked forward to staying there for many years. The web site photos are not representative of the hotel in the slightest. Sad, because the building itself just needs some renovation and a little respect."}
{"sentiment":1.5,"text":"We found the Paramount hotel an exceptional value for our purpose. Its very central to both the waterfront and Pikes Place market as well as the Seattle center where the space needle is located. It was just a short walk to the mall where we got to ride the monorail to the Seattle center. The concierge was more than polite as he parked our car which was included in our package. The lobby is beautfully furnished and offers a great meeting place or somewhere to rest. The room was meticulously cleaned including plenty of soft linins and offers one of the most comfortable beds I have ever slept on. Our package also included two complimentary breakfasts which were satisfying."}
{"sentiment":2.5,"text":"We stayed at the resort January 13-23rd 2012. Started out with a quick jaunt through customs and past the time-share people. We did not have any problems, its hard but you almost have to be rude and 100% ignore anyone talking to you until you get outside. We had no troubles, but they tried. Our shuttle was private non-stop, set up through Lomas travel. The price was $70 per person, which I thought was high but it was because my TA accidentally set it up as private (we normally do shared for about 1/2 the price). It was in a brand new Navigator, as soon as we got outside the Lomas agent was looking for us and he introduced us, gave us a little information about what was going on, verified who were were, made sure we like Mexican water and sent us to the Navigator. Before we even pulled out we were offered ice cold beers (2 for $5). The drive was about 2-3 beers long (at this point I start measuring other then time - forget the watch when on vacation). Check-in: Playacar is a huge gated community with towns of little \"condos\" for rent and owned. Everyone is right - it is so safe, you can tell right away when you enter. Pulling up to the resort - immediately the bell boys are there to help. We never had to lift a finger with our luggage. They showed us right away to the right spot in the lobby (straight ahead, between the \"barrier\") and brought us a cold beer for the wait in line, which was only like 5 minutes anway. The bell boys proved to be so helpful throughout the stay, always at least three of them standing out front ready to help. Domingo and Saheed were the best! They both spoke great English and could answer any questions needed. Shuttle to Beach/Meeting point: We stayed in the Riviera rooms (more on that later), so you could get on the shuttle out front of the main lobby and get a ride to the meeting point/beach. I never had to wait, literally I think the longest wait time was 3 minutes (at any time of the day or week). The shuttle is a little van, the guy or the bell boy always open the door for you and want to give you a hand in and out (its like they think once your on vacation you cant do anything for yourself lol). It runs back and forth from 7am - 11pm. You cannot bring food or dink on the van and no wet clothes. We always just brought a pair of shorts and tank top (what we wore over the swimming suits anyway) and just towel dried when ready to leave the beach and head back to the room. I did tip these guys regularly, I saw the same person doing it all day and night and almost every day (they did rotate throughout the day, to be the driver or bell boy or to be the gate lifter going into the Meeting Point). Rooms: Riviera Section #9117. You leave the lobby and go down one flight of stairs (or elevator) and then walk to the right, past the jacuzzi pool (which means bubbly but not heated) and past the west (direction?) end of the huge Riviera pool and then the room is down the \"outdoor hallway\" to the right. Great location, very quiet. Sometimes during the day you could hear noise if the swim up bar was getting rowdy. but really that was only like a small group of people at select times. Mostly the Riviera pool area is always quiet (has a swim up bar, nachos, burgers,hotdogs, and ice cream machine throughout the day.). Ok back to the room. It did stink really bad like mold but every room I have ever had in Mexico does. I hear that its better on higher floors but I am too lazy for stairs. Huge room, I did not like the bedding (I stayed last year at the Barcelo at it was much nicer bedding there) but whatever. Nice marble like floors but they get really slippery when wet. Two nice beds, flat screen tv, mini bar and fridge, two sitting chairs and a love seat (none of which got used because always full of clothes). The bathroom had the big tub and shutters that you could open up, then two bowl sinks, you could also close the little glass door to the toilet and a different one to the shower. The shower was huge, but the water pressure sucked. It was impossible to shave your legs in there, because I could not reach the shower head to adjust. It has a dispenser with shampoo and conditioner in 1 (which smells like toothpaste) and also shower gel. Housekeeping: Great! She was like a ninja sneaking in there when we left for breakfast, it was always done by the time we got back (they give you a little sign to put out asking for maid service). The towel art is so much fun and the other little touches like the folds and designs in the towls and toilet paper. We had Marisela, we tipped her $2 per day. If you do not take apart the towel animals - they will stop coming. Side note: these adorable little animals (like a racoon but skinnier, with more of a monkey tale and a pointy nose) come scrounging for food on the balcony at night. Its fun to see and they are hillarious when they raid the garbage cans. Too bad for the pool boy who has to clean up after them. BTW, every single night the same boy was out there cleaning the pool deck which is huge. He just had a five gallon bucket and a squeegy. He has to dip the bucket in the pool and splash the water out one bucket at a time and they squeegy the whole thing. Its funny to see him go running back and forth in front of the room - but that is dang hard work. I did go and say HI and give him a $10 tip one night, he did not speak any English. But well deserved. Select Club: This was an upgrade option from our TA. We only paid a total of $60 more per person, and that was total, not per night. Very worth it. Then you get access to the Select Club bars, one in the lobby by the Riviera and one by the Meeting point. Its like a small little lounge area with a/c and nice seating areas. In these bars you can get premimum liquor (only place to get Captain Morgan, otherwise its Bacardi or other weird stuff). Also, always has a snack area with cute little sandwiches and finger foods (not very good though, but fun and easy). Also, FYI this resort only has Pepsi products which I hate. Lots of times I bought Coke at the store (a little one in the lobby and outside the meeting point) and brought it to the bar tenders. They provide the ice and booze and me the pop. Also, the Select club has free internet use. Beach: Beautiful ! Clean ! Heaven ! (I remember the big debate on here from that chic about it being trashed - not true. Sure you will see cig butts - but that is our fault not the resorts). I do wish it had palm trees closer to the water and more of them, but it was still great! During our week it was windy and wavy almost the whole time. I am not sure if that is the norm for mid January or not. Lots of chairs, never a problem. Oh, the Select club status is supposed to get you a beach waiter, but I never once saw one. Owell. I also saw the same boy cleaning the beach each day, he could stack 5 of those chairs and carry them over his back and I was whining about dragging just one through the sand. Like others said it is non developed to the right, I did take the walk but once you get to the corner it gets rocky which would have been fine but I met up with an iguana and that was enough for me. (the resort has lots of iguanas but they are lazy and just sitting in the sun minding their own business - never a problem if you are scared of them. Also, I was terrified of other reptiles but no problems at all. In fact only saw a lizard twice and nothing else scalely). Bar and Lunch buffet close to the Beach. Bigger Lunch, breakfast, and dinner buffet a bit further back, closer to the meeting point Buffet food was ok, nothing bad to say. They decorate the buffest so nicely with fun sculptures. Ala Carte restaurants: We took 4 ala carte nights (there for 10 nights) but not clear on how many we really could have had. I got contradicting information from Darren at webrelations. They were all fun to try but honestly the food wasn't the best. I would def do though if you can, its fun seeing what they bring. You can borrow bikes at no charge, however a chain and lock is hard to come by. I just rode it to Playacar shopping area, which is only a few blocks away. The shopping there is the same stuff as 5th avenue or Cozumel, just more convenient but I think the prices were higher. Theater: Cute shows and something to entertain for a drink at night (much better quality at Barcelo) but they really try. Same for entertainment nightly in the Plaza. The fire show on the Beach was great. I didnt care for Tuesday Mexican night, just same food outside and over priced vendors set up. But I know that others loved it. The recreation staff has activities throughout the day, you know they are going on when you hear the funny guy on the mic. I am sure I have missed stuff, please feel free to message me with any questions. I totally recommend this place and would go back again. !"}
{"sentiment":0.5,"text":"In general the room (#1004) was quite large for what you expect in New York City. The bathroom was nice, with a window. In the room itself it was a bit dark because there were only 2 small (dirty) windows with a lot of curtains which blocked the light. It was not allowed to open the windows but you could open them. At night we used the air con which was quite noisy. We had the room directly beneath the next house which was under total construction. There was noise of heavy machinery all day starting in the early morning. In the evening demolition cars parked in the street and destroyed stuff which came out of the construction site. This noise was awful and definitely more than I expected even for a city like NYC. We couldn't change the room because the hotel was full and the only other room option faced the small courtyard with no light at all (that was what the lady at the reception told us). So we stayed at this room and suffered. Because of the incredible noise it was not worth the money (>300 USD). The breakfast room ist small and without windows. We often had to wait for a normal table with chairs because my mother could not sit on a bar stool. The breakfast itself is okay, they have fruits, yogurt, bagels, toast, hard boiled eggs (already peeled!!), etc. If there is normal city noise then you can expect a decent hotel in Midtown very close to the subway and to many attractions in this area. You can easily walk to Times Square, Rockefeller Center and 5th Ave. The construction site is to be scheduled until summer 2012. Please book directly on the website it has better prices than travel websites because they often don't include the taxes."}
{"sentiment":-1.5,"text":"We were very excited to stay in a \"Premier Suite\" (total bill approx $650 for one night) at the Algonquin. Unfortunately, our woes began immediately. We arrived shortly after 3 p.m. I parked the car and my wife went inside to check in. At the desk, a female guest cut in front of my wife. This guest complained loudly about the overpowering smell of paint in her suite. The desk moved her to a new suite. My wife then stepped up to check in to our suite. She was told that our suite was not ready and there would be a delay. We then waited until about 4:30, cooling our heels in the lobby, with our 2 kids who were itching to get over to Times Square. I went to the desk several times. On the 2d visit I was given 2 free breakfast passes, although there were four of us. Finally, we were brought upstairs to a suite on the 10th floor - - - which was gorgeous but reeked of fresh paint and did not include the pull out couch which was promised and necessary for our kids. No big mystery how and why we ended up in the \"paint suite\". I advised the desk the paint suite was unacceptable because, aside from the obvious, our kids would have no place to sleep. After a short wait we then had to move our luggage to a new suite - - an old, dark, non-updated, back of the building space with dirty windows on the 5th floor - - and right on top of an active construction site which was so loud we could not hear each other speak inside the room. The coup de grace was yet to come. Thinking it was a closet, my wife opened our half of the pass-through door into the next room. Our neighbor then opened her side door and screamed at my wife \"this is another room\" and slammed her door. My wife then had some words through the walls. Things then got surreal, when the phone rang. The front desk had called to warn us that our neighbor had complained. My wife then began to cry and told the front desk the full story. The front desk could not have cared less, and advised my wife that the complainant had been moved to another room. The attitude was \"that's the way it is\". My wife was then inconsolable. We are not complainers but we have never had such a negative experience at any other hotel. The unpleasant lady next door was certainly not the hotel's fault, but the hotel's insensitivity to my wife's side of it, as well as to her recounting of the other problems we had experienced, certainly was. Very, very discouraging and upsetting."}
{"sentiment":0.5,"text":"I stayed at the Club Quarter's Midtown for five days for training in New York City. My training was located on 34th Street & 5th Ave. So the Club Quarter's walk was not too far away from 34th Street. Though in the thick of winter is could be brutal. The locations excellent, near Times Square, walkable to Rockefeller Center. I even walked to Central Park twice. I saw couple of shows during my free time...Chicago and Hot Feet. There are several Duane Reade stores nearby for quick refreshment or personal care items. Plenty of food places too. The rooms very small and simple. The only smaller room I was in was in Tokyo, Japan. And this was bigger but not by much. The room was clean. The bath area was clean but could use some work. The cleaning staff did a very good job. If you plan to spend a lot of time in your room or there is more than one person...it's could be cramped. Club Quarters features automatic checkin and checkout using your Credit Card. So there is little interaction with the staff, good thing because some of them were not very helpful and not very friendly. I had to wait a bit for my prearranged towncar driver, he showed up at the wrong place...hmm.... My biggest complaint was my room was near an elevator and it had loudest and most annoying ringing sound whenever it reached a floor. I should have asked to be moved...but it was too tired from walking all over the city after my training class. I actually used some earplugs...so my advice is not be in room near an elevator. I think if you can get a great rate and don't plan to spend much time in your room, don't need a lot of assistance then this place is alright because of the location, but after several more trips to the City, I'd know of other places to stay now."}
{"sentiment":2.5,"text":"My husband and I stayed for 5 nights at the Hilton. It was the best sleep I have ever had during a vaction. I am very picky with hotel beds and the Hilton had a great mattress. The staff was nice, the LOCATION was amazing and I even used the spa once during my visit and had a wonderful experience. I would go back for sure."}
{"sentiment":2.5,"text":"I spent 1 night at the Renaissance while on business. Room: The hotel is obviously a little older, however the rooms are large and the decor was clearly modernized very recently. I booked a corporate rate of $179/night, before tax, which seemed very reasonable to me for a downtown loop hotel in Chicago. Bed was comfortable and included enough pillows that even I could find one that I liked. Favorite things about the room: hotel is 100% non-smoking and has good bathroom amenities (i.e. mint thyme shampoo). Negatives: TV has no HD channels. Staff: Check-in was fast & friendly. Front desk recognized immediately that I booked a corporate rate that included free internet and even managed to get my bill correct the first time upon checkout. Wake up call was received promptly and made by an actual human (a luxury these days...). View & Location of Room: I had room #503 which is on the back side of the hotel (facing west) and had a view of virtually nothing except the top of what appeared to be a convention hall, a parking garage, and a residential building across the way. As I was in the room strictly to get some sleep, this wasn't an issue for me (check-in at 8:48pm, out by 7 the next morning). If you are light sleeper, you may want to consider asking for a room on one of the higher floors as the elevated trains run along Lake Street (immediately south of the hotel) and can be fairly noisy. Location: The hotel is located very, very centrally to both River North (i.e. Magnificent Mile shopping) and the Loop. It's basically 2 blocks east of Michigan Avenue if you walk along the river. The hotel is roughly 2 blocks from the Clark/Lake subway stop which has access to all lines (both elevated and underground) except the Red Line. Inbound, I took a taxi from O'Hare which ran me about $45 with tip. Outbound to O'Hare, I took the blue line, which only cost me $2.25 and was certainly faster (about 45 minutes) in rush hour traffic. Food: As it was late when I got in, I used room service for dinner. A club sandwich with fries ran me $21.30, including all fees and taxes. Delivery was prompt & the food was hot upon arrival. Overall, the Renaissance Chicago is a very comfortable hotel for both business and pleasure and I will certainly consider returning on my next trip to Chicago."}
{"sentiment":-0.5,"text":"Booked this hotel over the telephone, understanding that the relatively high room rate included a continental breakfast. As they do not offer 2 x Queen size beds, we had to take a King size with our daughter sleeping on a pull-out (day/night lounge). Making up the pull-out was no great problem, but the hotel did not supply blankets or a quilt for this bed: considering they knew we would be using the pull-out, the lack of sufficient bedding was disappointing, but not a show-stopper. After two phone calls, Housekeeping finally delivered a quilt. Unfortunately, by the time the pull-out was extended, there wasn't much floor space left in what had initially appeared to be a comfortable room. When we checked at Reception about the continental breakfast we were informed there wasn't one but we could purchase a buffet breakfast (forget the cost, but it certainly wasn't cheap). Referring the matter to the Duty Manager was a waste of time: he was disinterested and unhelpful. Considering the tariff, this all put a rather unpleasant taste in our mouths, so we found alternative accommodation. We checked out the next morning and moved to the The Holiday Inn 3-4 blocks closer to downtown, considerably cheaper and much friendlier and more helpful staff. This was the first time we had used a Marriott Hotel - it will probably also be the last."}
{"sentiment":2.5,"text":"This was our 2nd stay at The Hiton Orlando since they opened last year. The hotel and grounds look as new as it did over a year ago. We enjoyed the pool, waterslide, lazy river and the basketball courts. We stayed here during Spring Break and it was amazing how clean and well run the outside facilities were. In a very busy pool area, the bathrooms were unbelievably clean at all times of day. We didn't have the opportunity to eat at the poolside restaurant, but the food looked and smelled delicious. Our room was on the executive floor where Cathy went above and beyond in service. She was so helpful with all of our questions and gave us great recommendations throughout our stay. She definitely added to the overall great experience we had. The standards at the hotel were very high. Within a 5-10 minute drive we found great restaurants & attractions along with Sea World / Aquatica minutes away. I would definitely stay here again. This was one of my favorite vacations."}
{"sentiment":0.5,"text":"Recently stayed at the Alex on business while in NYC. This is a good, clean, accessible hotel, however I won't stay here again. Although in a good location it is lacking any form of atmosphere. There is no wireless internet access and you are charged $15 per 24 hours to use a cable? The gym is also pretty old fashioned. The staff were very pleasant, attentive and helpful. However there was constantly people knocking on my door - not allowing me any peace. Trying to give me ice, sort my phone..? None of which I had issues with. I also had to tell 3 cleaners that I had a late check-out. If you want clean, simple with good food then this is your hotel, however if you are looking for peace, comfort or business I would stay somewhere else."}
{"sentiment":2.5,"text":"This was our second stay in the disney resort, our first in Port Orleans and we thoroughly enjoyed every aspect of our holiday. The setting is idyllic, we felt a million miles away from the hustle and bustle of the parks, when in reality we were just a bus ride, or a 5 minute water taxi ride away. This hotel is officially classed as a moderate resort but we felt truly pampered and looked after by all of the on site cast members. You park near your room wherever it is, have the infamous \"pizza button\" on the phone and get to rent various size boats to go up and down the river in...come on what more do you want?!"}
{"sentiment":2.5,"text":"Good location, just a few blocks from two subway lines. Great restaurant, Zana, right next to the hotel. The front desk let us check in early and we were upgraded to a suite! Beautiful modern decor with high ceilings. The bathroom was spacious and the bed was extra comfy. I will definitely be back."}
{"sentiment":-0.5,"text":"Rather average Pros:-Spacious and well equipped villas-Great and spacious bathrooms-Serene and scenic location within the rice paddies-Dedicated and friendly staffCons:-Very strange booking conditions (booked direct with them and tried to change to a different package and was told that this is not possible and I would have to pay a fine)-Despite being asked for credit card details upon booking, the stay needs to be settled in full upon check in (never happened to me before; slowed the check in time down to more than 30 minutes)-Asked for a quite villa and was sandwiched between the only 2 occupied villas (only three out of 14 were occupied; so they did not bother to consider my request).-Overpriced and rather mediocre food and beverages (a watered down long drink costs US$ 15)-Very average and overpriced spa-All day music from the pool bar-Just a 5x a day fixed shuttle service to Ubud instead of shuttle service on demand as for other properties of this price range-The DVD library was a poor range of pirated DVD's of inferior quality-Poor quality of bathroom products (expected the usual spa products...but it was a rather poor range of products).Overall a just average stay; there are a number of much better villas in Ubud which provide better value for money"}
{"sentiment":1.5,"text":"My husband and I stayed for a few nights, and then I had some friends come join me when he had to go back to work. (We live locally). We receieved a week's stay as a wedding gift/birthday gift from an RCI Member. Check in was VERY fast, and when asked if we wanted to do the sales pitch, we weren't really sure what our schedule was like, so the lady was really understanding and friendly and said we could schedule whenever. I only received one phone call the whole week from a very very friendly lady asking how our stay was and if I had any questions, and asking me if I knew when we would be able to achedule our sales pitch. I told her I wasn't sure when my husband would be back to the resort, (if you are married, both must be present). She was still very friendly and said that was fine, and gave me the number to reach her. (When my husband came back, we went to make an appointment, but they did not have any left for the day, and we were leaving the next day, and they do not allow sales pitches on the day you check out.) There was ABOSLUTLEY NO PRESSURE to attend the sales pitch. The room we had was nice, family oriented, tropical. Nothing fancy, really. NO bed bugs, we always check because we had a mishap on our honeymoon, but none there, thank the Lord. We did find spiders, and as for me and my friends, it is the worst thing you could find in a hotel :-P One in the master bath, 2 in the \"guest\" bath, 1 in the \"guest\" BED (yes, actual bed) and one IN the master bed... The front desk was absolutely horridied when I told them, and would take care of it. Publix is extremely close, but very expensive; nice to have, but not a very good value. All the dishes were clean, all the cooking pans and utensils were clean, everything was organized. There were plenty of extra blankets and sheets. We went on a walk all around the resort, which was long, but beautiful- it helps to be a good directional person, because my husband got lost a few times in the resort- it is HUGE- I, with the map, did not get lost at all. The pools are great, all with lifeguards. The best two pools are the ones at River Island (with the lazy river and waterslides) and at the complex behind the main lobby. There is so much to do. Suprisingly, non-alcoholic drinks and refreshments are not as expensive as you would think, and comes in handy when lounging around the pool. In the evenings, at the main pool behind the beautiful lobby, they have lots of activities throughout the day, but the one we liked the best was watching the karaoke! Mostly kids performing oldies/disney songs, it was a blast to watch as the sun set on the man made beach on the lake with volleyball nets, hammocks, and palm trees galore in the background. It is a GREAT, fun, summer atmosphere. I cannot tell you how much fun we had. It was a true blast. I also felt very safe, as to get on the property, you had to prove you had reservations there, and/or a (free) parking pass. We did not do this, and I can't remember the exact price, but for those traveling from nothern states, I would recommend splurging on a poolside cabana for a day. It comes with a private pool lounging deck, a fully stocked mini fridge, a fan, cable tv, and I am pretty sure wifi. I can't wait to go back; it was a week of great adventure. We loved every minute of it, and it was a week full of memories!! All staff was very friendly and helpful, and we appreciate the family friendly feel of this resort!"}
{"sentiment":0.5,"text":"Strong Points: Very friendly, polite & helpful personnel, very convenient to King's Cross Underground Station, location, decently clean, reasonably priced Weak points: terribly small rooms, WC/bathroom, no lift (due to the type of building untouched by time & technical evolution), minimum facilities, non-existing \"free\" Wi-fi."}
{"sentiment":1.5,"text":"we got a good special rate 128 euro for a triple room including bkf and for this price is ok but the room and especially the furnitures and bathroom need renouvation and never i will pay for full rate 190-200 euro because in this case you can find a better hotel,location is nice near vondelpark but it was difficult to find the hotel when we arrived the first day"}
{"sentiment":1.5,"text":"This hotel is an icon, but some of the reviews have been less then kind. I had to check it out and convinced my husband to give it a shot. We both LOVED it. Character and really great staff! Thanks Melissa!!!!! Ideal location and a great trip. Thanks Chelsea!"}
{"sentiment":2.5,"text":"We couldn't have been in a better location for all the activities on Duval Street. If we wanted to take a quick break from walking around, all we had to do was head up to our beautiful suite and relax. The staff was very friendly and accomodated our needs extremely efficiently (especially since we wound up getting married while on the trip!). One of the concierges, Barbara, was so helpful in finding a wedding service and florist for us on our rather \"impromptu\" plans. The nightly sunset gathering at The Top Lounge was a great time each night and the view of Key West from there is outstanding. We made new friends and wonderful memories each trip upstairs to the 7th floor party. Hopefully, we'll go back to the Crowne Plaza La Concha every year to celebrate our anniversary and enjoy the hospitality and luxury there. We just got back home and started planning our return trip already!"}
{"sentiment":0.5,"text":"My company made the reservations so I had no choice and after reading the reviews here, I was really worried about staying at the Hilton. My room (a Classic Double , 22 floor, East Tower) was very comfortable, maybe a little shabby. Extremely clean. I slept really well, no problems at all with plumbing, AC or noise. I agree that charging so much(if at all) for Internet is ridiculous in this day and age. I ate at the Paradise Cafe-food was OK if a little pricey. I ate at the breakfast buffet twice-again a little pricey but loved the lox and blintzes. The wait staff I encountered were very pleasant-although, why do they always seat a single woman off in the farthest corner? I guess I would stay here again if working an event at the Convention Center comes up again."}
{"sentiment":2.5,"text":"We have spent many holidays in Singapore over the last 15 years and have stayed at several different hotels. This time, on the recommendation of a friend we stayed at the GRAND PARK CITY HALL in Coleman Street, the duration of our stay was 13 nights. The hotel is rated at 4 1/2 stars and priced accordingly. It is centrally located to many points of interest that are in walking distance. On our arrival, the porter greeted us with a warm welcome, removed our bags from the taxi and ushered us to the reception counter. We had decided to upgrade to a CLUB ROOM and pay the difference on arrival. This caused no problems and we were in our room within 15minutes of arrival. They were finishing the renovations to the clubrooms while we were there, so the \"cocktails\" were served in the sunken dining area. This was a real bonus, as most nights there was a live band playing in the adjacent area and each night this turned out to be a very relaxing way to end the day. This was also a great way to meet some of the other people staying in the hotel. We even had many meals in the hotel as we considered them fair value for money, and there was an interesting variety of foods. Our room was ample in size and the furnishings were in good condition and had no indication of damage from prior occupants. The staff are extremely friendly and courteous, from the floor managers to the cleaning house cleaners. Our interests in Singapore are more aligned to relaxing, than playing tourist and the GRAND PARK CITY HALL suited our needs exactly Subject to finance, we will be back in 2010."}
{"sentiment":2.5,"text":"Our original reservation was at the Venetian, have stayed there many times. They offered us an upgrade at a minimal fee. Which I decided to take. It was a gorgeous ROOM. So big and lush. The best bed I've slept in at a Hotel.Opulent and gorgeous. House keeping was quick and left us extra towels. Room service was hot and fresh. The Casino the decor was beautiful. We had an amazing trip. Never to be forgotten. Centrally located, perfect for girls weekend, a romantic get away .. or a work venue. It was a little on the pricier side of the Vegas offerings. But so worth it !!"}
{"sentiment":-0.5,"text":"First of all the sign on the hotel was different. I had to go in and check. I had a double studio room. What ever the hell that is supposed to mean. In actuality, it was a small room, with a kitchenette against the wall. A small room is NOT a studio apt. I made this clear to the front desk staff. They didn't seem a bit surprised by my complaint. I got the impression that they had heard it before. They offered me a bigger room on the ground floor closer to the reception desk. I didn't really want to be that close to the reception. I simply left a day early and took the loss - going to another hotel. At first I couldn't understand why a \"double studio apartment\" was going so cheap. Now I do. At least it was close to the tube station. V"}
{"sentiment":2.5,"text":"Lovely little gem We truly enjoyed our stay at this little hotel. We were six girls in an adorable one bedroom apartment. We were served Chianti on arrival, and even a plate with cheese and salaami. The reception was very helpful, the location was pretty good as well. I recommend this hotel for groups of six, the apartment is perfect, and very quiet, tucked into the top floor of the building."}
{"sentiment":2.5,"text":"Despite an exceptionally late check in ( after midnight) the reception staff were very welcoming . In fact , all of the reception and dining room staff could not have been more helpful. We were given great recommendations for meals out and accurate travel instructions. The hotel itself is easy to find on La Ramblas and despite its central location was very quiet at night. Not the most inexpensive hotel around but well worth the money."}
{"sentiment":1.5,"text":"I am a big Hyatt fan. I ususally stay at the Grand Hyatt in Seattle. We decided to try this one. It is well located around Bellevue Square. There are great restaurants within a short walkign distance. The shoping centers are close, including the Bravern which has high end retailers out of my price range. Bellevue Square is right across the street. The hotel is huge but they maintain a small hotel service level. The Regency CLub room is new and the food was very good. They charge about 5 dollars for drinks. The workout room is across the street and very nice though there is no sauna or steam room, at least that I could find. I like the self park, which is free on the weekends. The valet charges at large city hotels really bothers me. Overall it was very nice and well worth the reasonable rates."}
{"sentiment":0.5,"text":"The photos of the place are right on...but photos. Each room may be differnt is style and cleanliness. Felt like this was a motel not a hotel on Maui. The best thing they have going is the expediafun seminar each morning. Troy was our sales person and he gave us a lot of inside information on the tourist traps that really saved us time and money. The Best Luau is the WAIKAPU VILLAGE Luau. Small groups (150) and lots of true Hawaiin culture. The next best thing was the trip to Hana furnished by DiscoverHawaiiTours. Be sure to ask for Dennis. He made the entire trip (12 hours) very enjoyable!! Best advise is vistis the real high end hotels, eat and drink there and then go back to your ecomomy hotel!!! Aloha"}
{"sentiment":-1.5,"text":"I would not recommend this place to my worse enemy. The service was horrible. I paid for cleaning sevice and never recieved the service. I even paid the staff under the table to please clean the room which was never done. Had to pick up clean towels at the front desk. Ask for a frying pan and was given a dirty one (rotten eggs) with dish detergent to wash my self. What I pay for 4 nights I sure there are other places in the Orlando area that are more customer focuse then Oak Plantation. Please don't stay there. I personally talked with the Human Resources Sharon and was even a pity story. HOW SAD. I made the best of my vacation outside on OAK PLANTATION RESORT"}
{"sentiment":2.5,"text":"I am not a letter writer, but after our amazing experience at the Paramount I had to write a review! The staff were amazing, kind and funny. The room was so comfortable, the bed and pillows made us sleep like babies.. We loved the Paramount."}
{"sentiment":2.5,"text":"We loved staying at this hotel, very special from the boat ride out to walks along the beach. Staff excellent and cleanliness without question. A real treat!"}
{"sentiment":2.5,"text":"We stayed here for 4 nights with 2 of our teenage kids. It was really cold in Vegas having come from a hot Aussie summer but it was a great place to stay. It is just off the strip near MGM Grand and next to Hooters and not a casino. After staying in \"rooms\" it was nice to have a 2bd apartment! So 2 bedrooms each with TV, lounge room with tv, balcony looking out over pool & bbq area and breakfast each morning. The breakfast wasn't great but it was ok - no hot food but cereals, bagels, bread/toast & fruit. Tea & coffee too. The thing I enjoyed at the Desert Rose was the 2 hour happy hour each evening from 5 - 7. Free drinks and nibblies was a great way to meet other travelers. We would definitely stay here again even without kids. Would recommend this place very highly!"}
{"sentiment":2.5,"text":"Great VK, would go back, great for kids. At first, I was a little put off by the resort welcome staff as our room was not ready and we had to wait app. 3 hours. I was with my 3 year old and 6 month baby so three hours is a long wait. We also went with a couple with three kids, 7, 5 and 1. All the kids just wanted to get to the pool and they kept telling us 15 mins. However, after a little yelling we finally got our room and it was nice. Clean, pleasant smelling and definetely comfortable beds. Enough space for the 4 of us. Our crib came up right away as well. We only attended the two buffet restaurants which were nice. The resort staff could have been a little bit more pleasant but overall they were friendly. Just a couple of bad ones (which happens everywhere),The pools were fantastic. I don't think the kids got out of the pool from 10 am to 5 pm. They were clean and big. The walk up to the deep end is gradual and the kids can walk a long way before it was over their heads. Beach was nice as well. They could do with a few more cabanas on both the beach and pool but not everyone wants the shade. If you put your towel on the benches beside a cabana when you wake up before breakfast you are sure to have one for the entire day. The pool bar is not that friendly. I was not impressed with that and the music they played was a little inappropriate for the kids. Quite a lot of f words. Europeans going topless at the pool, but not that many.If you get a chance, do the carribbean festival tour. We swam with sharks and got to hold sting rays. Really awesome. We tipped the cleaner in our room 2-3 dollars a day and got excellent service, including our room being cleaned in the morning bright and early opposed to late afternoon. The shows were also really good. Never made it to the Casino. One thing, if you have small kids definitelydo not get a room in either E or F in the odd numbers as it is really loud until 11:30 p.m.We got this vk on a really good deal and it was even better than we expected. If you want cheap souvenirs go to Julio's cabin on the beach which is the first cabin. He is great and gives good prices. Don't be bullied because they start high but you can talk them down. He wanted one statue for 25 and I got 4 of them for 25. Don't be shy.Can't complain about much, loved it and the weather was great. Definitely would return in a heart beat."}
{"sentiment":-1.5,"text":"It was a horrible stay. Checked in late--front desk guy pulled out paperwork for $150 a night. We have reservations for $89 a night. Then wanted to give us 2 queens smoking. We had reserved a King. Then wanted to give us a King Smoking....NO! We reserved a non-smoking King. Guy was a jerk. Parking is a TOTAL disaster, but we did luck out. Had to walk up the hill and quite a ways to the room. Room had new carpet, but was strangely arranged. Seemed pretty clean, BUT the security swinging lock on the door was broken off. That is one thing I like for my security. There was blood on the wall in the bath room and someones hair other than mine on the over bleached rough paper like towels they provided. We stayed two nights but I would find else where next time for the price!!"}
{"sentiment":0.5,"text":"They claim the hotel is on the beach, not true. Previous posters who mention low showerheads were not kidding. I am 6 feet tall and nailed my head on the showerhead. Rooms were TINY. Smelled very musty. We had ROACHES in our room, these things were massive. Continental breakfast was basic- bagels, juice, cereal and fruit. Pool was also small. First class shoppiong is around the corner like stated. You have to take a cab to Old San Juan, its not within walking distance. If you are just coming in for a cruise then stay here. if you are staying for an extended period suck it up and pay the extra money for the Marriott. I was travelling for work and was unable to stay in a hotel with Casino in its title. We were also looking for low cost. The rates at this hotel are some of the lowest in the area."}
{"sentiment":2.5,"text":"OK just flew back into town today and unpacked. Here's my take on the MGM Grand Hotel and Casino: Didn't win much or really lose too much money. Had a GREAT time!! Let's start with the check in, CONVENIENT!!!!! Walked off the plane, took the tram to the main terminal, and to the baggage claim arrived 8:55. Right next to the baggage carousel #2 is the MGM satellite check in facility. It opened 5 minutes later and we walked in with our baggage. The gentleman behind the counter checked us in and was swamped with phone calls but was very patient. I next inquired about getting some tickets to see \"O\" he went into the computer and found us some seats and within minutes had tickets for the show and our room keys in hand. Our room wasn't ready as it was too early for checkout. He gave us a number to call and inquire about our room later in the day. He told us they would tell us our room number once it was cleaned and ready. So we hopped on the bus to the car rental facility and picked up our rental in 2 minutes and off we went to the MGM. We arrived at the MGM 5 minutes later and decided to have some breakfast at the Studio cafe. The staff was friendly and quick and we had a great breakfast. We called about our room and the front desk staff informed me to try after 11:00 AM. No problem we walked the property, checked out the pool complex, played a little bit of slots, and killed some time. at about 11:05 I called and they had our room ready so we went up to our room. I took some pictures/posted. It was a nice and clean room nothing extravagant, just a clean place to sleep, shower, and relax from the madness that Las Vegas can be in the summer. Housekeeping kept our room clean and well maintained for the 4 days we stayed. All of the staff was friendly and helpful. The casino staff were all very friendly and helpful, I HAD ZERO problems with any of the staff in the casino. (Unlike my other recent review of another casino, where I won't gamble anymore.) The buffet: It was your standard buffet, mind you we only had breakfast ,one day, as we have our favorite places to eat and go each one at least once each trip. They had Portuguese sausage, now if your Hawaiian, it's the breakfast sausage of choice, unfortunately no rice to go with it. But the selection was great all around, fruit, eggs, meats, good selection and very tasty. Now the steakhouse: Tom Colichio's Craftsteak AMAZING!!! the staff very friendly and helpful. They are very knowledgeable about their product, answered all of our questions. I had a standard Angus Porterhouse and the wife had these braised ribs that were fall off the bone amazing. Both were great meals, the deserts outstanding. The wife had the cinnamon monkey bread with a brown sugar/sour cream ice cream/picture posted, I had this peach infused pavlova, with peach preserves, marscapone cheese, peach sorbet, and peach foam. Outstanding !!! Never had anything like it before and had to ask our waiter what it was and it just sounded good. I would recommend Craftsteak to anyone. Its right up there with Emeril's Delmonico at the Venetian which is one of our favorites. The pool complex was very nice. A nice selection of pools from a standard pool to a lazy river. Two points I would make; Too many kids for my taste. My kids stay home when we go to Vegas. Vegas is for adults not kids. Too many birds, Pigeon flew over and pooped right next to the chaise lounge But I would still recomment the pools there. The wife had her massage at the Spa and she spoke nothing but praises about the Spa. I sat at the pool, baking in the sun, waiting for her. We checked out using the convenient express check out on the TV. All in all we decided we would go back and stay at the MGM again in the future."}
{"sentiment":1.5,"text":"We moved to the Bellagio after a 2 night stay at The Ritz in Henderson (which was absolutely wonderful, with unparalleled service). Although the sheer size of the hotels on the strip guarantees that staff is less attentive to guests than at smaller places, this hotel makes up for it via the sheer beauty of the place. Both rooms and hotel in general are tastefully decorated and are thankfully lacking in tackiness. Staff is friendly and polite and turn-down service is timely. The fountains are an added treat! Will return for sure."}
{"sentiment":0.5,"text":"YES this hotel is very centrally located in Charlottenburg and YES it's been highly rated on the internet. YES, if you arrive from a long trip in the morning, the strict rule for check in is 2:30pm and no earlier, so YES you'll have to wait several hours. YES you will have to find your own local cafe for breakfast because only streets are recommended, not specific cafes by the staff (I recommend Sachs Cafe and Cafe Savigny. For dinner, a Portuguese Restaurant called Amelia came very highly rated, as is Ottenthal for GREAT food (best schnitzel in Berlin!) and Florian too).YES, there is free wifi and YES the internet bounces you off CONTINUALLY if you try to surf the net and change pages. YES, the bathroom is IN the bedroom. YES the rooms are incredibly small. YES the service is questionable with attitude from most employees. YES you may be checked in by someone whose English AND German is poor. And YES if you are staying a short time, it's probably worth it. But beware, the sound proofing in the rooms is non-existent, so YES if there are party people in the hotel (there were several) you can hear everything in the corridors until the wee hours in the rooms above, below and next door. WIth all that it is still a great location and trendy rooms, but only if you like SMALL, LOUD and sometimes snotty staff."}
{"sentiment":0.5,"text":"I'm a local San Diegan that wanted to get away for a day. I decided to on a staycation at the beach. I've seen the Best Western Blue Sea Lodge and thought I would give it a try. I went at the end of February on a Saturday when I knew the beaches are far less traveled. I was told on the phone that check-in is at 4 p.m. but I could come as early as 2 p.m. if a room was available. I was at the hotel at 2 p.m. and was promptly told a room wasn't available but I could use the facilities. I decided to walk around the beach and get some lunch. I surprised I couldn't check in until 4 p.m. especially when I saw about 15-20 people at the hotel. The front desk personnel were very nice. I was told my partial view room was in the newer part of the hotel. I was surprised to find my partial ocean view was actually a full view of the Public Rest Room. I could see the ocean so the advertisement wasn't false. lol. My problem with this room came later in the evening when I was out on the patio ~ the homeless started arguing whether you can spend the night in a public rest room or not. I suggest you get you partial room in the old part of the hotel because that is closer to the beach. This is where the pool, spa and most of my fellow hotel guests were located during the day and evening. The common area was very nice and the other guests were very friendly. The beach view is fantastic and there are restaurants / bars / gift shops nearby. You can't beat the location. Later on during the evening I kept looking around the old / beach front section of the hotel trying to figure out why I had to endure the Public Restroom room. I noticed the majority of the older section wasn't rented out especially the third floor and beach front rooms. Best Western I kindly suggest you offer upgrades (free or paid) in the older building if they are available before you put people near the North side of the newer building. Would I stay here again? I'm not sure. If I do stay here again I would make sure the exact room I got. Or maybe I will stay at The Surfer hotel which is right next door and is a decent beach-front hotel without the room drama."}
{"sentiment":2.5,"text":"I booked this on a friends recommendation and was not disappointed. Fast check in, where we were offered an upgrade to a Resort Fountain room at half the normal rate - which we took. On entering the room on the 23rd floor, the view was spectacular....the whole of the strip and the fountains of the Bellagio. Room was large, clean and comfortable, not much space for hanging clothes but a call to housekeeping and we had 8 more hangers delivered promptly. The bathroom was huge with 2 vanity units, separate walk-in shower, large bath tub and separate toilet. We had coffee making facilities in the room, replenished daily. The casino floor is huge and even by the time we were due to leave we were still getting lost !! Everyone is so nice & helpful....my only complaint is that whatever food you have, whether in Planet Dailes, Earl of Sandwich or Starbucks is just too big !!! Couldn't finish 1 meal.......Everywhere is really loud but you do get used to it. Trip to the Grand Canyon - breathtaking.......Night Tour of Vegas......awesome............Everything was just great, had a wonderful time and if I am to return I would go back to PH in a heartbeat."}
{"sentiment":1.5,"text":"The rooms were average, but in Las Vegas we spend very little time in the room. The casino and common areas were very nice and it smelled extremely pleasant all of the time. The pool area was gorgeous and tucked away right behind the hotel. The buffet was extremely good with multiple choices. The best thing about the hotel is that you do not have to walk for miles to get to it and get through it!"}
{"sentiment":1.5,"text":"Loved the location of the Waldorf on Park Avenue. Our family of 4 stayed in one room booked by Hotels.com. The room smelled like cigarette smoke and the (2) beds, which I thought were going to be queens, were more like full beds. Very small for 2 people!! We called the front desk and they said they would change our room the next day (they were booked), came to spray air freshener and added an air filtration machine within a 1/2 hour. Great customer service! But the beds....wish they were really queen size!"}
{"sentiment":2.5,"text":"The hotel is in a great location, only a block off of the trolley, about a 7 minute walk to the heart of gaslamp, and a similar walk to the ferry that goes to Coronado Island. The lobby is great, there are 4 separate fruit flavored water dispensers, the elevators get you up and down really quick, and the rooms are nice. The gym has everything you need, and everything was in working condition while we were there. The pool and hot tub are a little small, but there is plenty of room to lay out by the pool, and plenty of fully reclining, adjustable, chairs on wheels. The staff was always courteous, and jumped on any request we had right away."}
{"sentiment":1.5,"text":"There are many naysayers who want to trash this hotel because it doesn't have the amenities of a five-star. That said, everyone needs to understand that you are paying for the location, not the amenities. If you are a tourist, (or like myself, someone that lived in the town for years and just wanted to visit home and only having to park the car once,) this place will suit you. It is nothing spectacular, but it combines competance, convienience, location, and decent service. If you're complaining about this hotel, nine times out of ten you have too much money for this place and never should have come here. The Windsor is SOLID. You pay for one hell of a location and valet parking. Add a decent balcony for a city that doesn't have enough hotels with balconies. If you're considering this hotel, you want location and decent service. You will get this. As long as I'm unfortunate enough to live outside of the wonderful city of Philadelphia, I will want to stay in the Windsor. I'll never be rich enough to say that place is a disappointment, but if I was that rich, I'd buy the hotel and make sure it never disappointed anyone again."}
{"sentiment":2.5,"text":"Just returned from a five-night stay. Was given free upgrade to savannah-view room right off the lobby. The experience of staying here is magical - upon checking in after midnight we were greeted at our room by two giraffe enjoying a late-night snack. Seeing the animals up close on a daily basis was fantastic - but that first view was breathtaking. The property itself is exquisite, and the pool area was a huge hit with our children. There were also plenty of nooks of extreme quiet throughout the grounds- this is by far the most serene of all the disney properties. Room itself was on the small side but well appointed. Bus service to the parks was excellent all five days and at all times of day. Definitely a hotel to experience, it is truly something different and a reasonable price for its uniqueness."}
{"sentiment":1.5,"text":"The Four Points is a very nice, clean hotel with a great, friendly staff. They can call an aiport shuttle bus to get you to the airport ($16 pp). It is about a mile away from the Circular Quay where you can take a ferry over to the zoo, Manly Beach, etc. We took the hop on, hop off bus, and saw the entire city and the Bondi Beach area. It was a great way to view Sydney in its entirety."}
{"sentiment":1.5,"text":"I stayed here 1 night while attending a conference. I chose the hotel for its proximity to the airport as I was simply flying in and then back out again. Very pleasantly surprised. Friendly airport shuttle, wooded surroundings, friendly staff, reasonably priced dinner (breakfast less so at 17), spacious comfortable and clean room, ditto bathroom. prices seem to vary between 50 and 75/nt at this time of year. It has an outdoor pool, play area, spacious wooded grounds and sheltered from the ring road by trees and fences so good for kids too."}
{"sentiment":2.5,"text":"We stayed for 4 nights for a Special Anniversary. In Paris you need to walk to appreciate the wonderful architecture and interesting shopping opportunities and this hotel was ideally suited for many of the major sights and attractions too, and quite near the Champs Elysees. The staff were very friendly and welcoming, the room was comfortable (great bed) and quiet too, the breakfast really superb with a huge variety for every taste- this went on until 12.30 so there was no rush in the morning- and within a few steps of the Hotel there was an impressive choice of very good restaurants for dinner in the evening. This was important because our feet were very tired by the time we got back to the hotel in the late afternoon and we couldn't be bothered walking miles to find an eating place."}
{"sentiment":2.5,"text":"We had a lovely 4 days at this hotel which is at the bottom of the hill on which The Sacre Coeur stands. Lots of bars/restaurants locally. As other reviews have already said - it is very clean, excellent value for a two star. The hot and cold buffet breakfast was good value at the special offer rate of 10 euros, when you consider that a small coffee in a cafe can cost 3.50 euros. Breakfast is served in a very characterful breakfast room. We did not find traffic noise to be a problem, and we are used to silence at night. It is not a main road, 'though it is a road which is used for access and therefore there is traffic going by, but in February the road was quiet between midnight and 6.30am. There are two metro stations very close by, but we did not use them at all, as it was quite possible to walk to all of the main attractions and was only 20 minutes from The Louvre."}
{"sentiment":-0.5,"text":"We are a family of three (adults with a \"tween\") and have stayed at two other hotels on the Mag Mile during previous Chicago trips. This, by far, was our least liked hotel. First the good stuff: superb access to the Mag Mile, tons of shopping, easy access to CTA bus routes, nearby restaurants and access to tourist attractions. And it was clean. Dislikes: 1) Very difficult check in...we had to make our way through a huge crowd in the lobby only to have to lug stuff to the second floor. 2) Bank of FIVE elevators and only ONE working. And the six foot by five foot (no kidding!) elevator only accommodates five people with luggage. 3) Garbage left in the hallway for two days. 4) Concierge who told us he didn't have what we were looking for -- ask at the front desk. This AFTER the front desk referred us to the non-helpful concierge. 5) Tiny room...we called ahead and told them we were a family of three. The king room was recommended. Our mouths dropped open when we saw how tiny it was. Hardly any room to walk around the bed when we placed our baggage on the side of the room. I wouldn't recommend this to anyone who has a wheelchair -- I have no idea how you'd move around in the five foot wide hallways. And, unless you can afford a suite, I wouldn't recommend this to families at all. You just do not have the space to relax. You are right on top of each other after a day of walking around the city and navigating the population out on one of Chicago's biggest avenues. Oh, and PS...we knew they didn't have a pool BUT they said they recommended a daily pass at the nearby health club. Um...that health club was closed and has been for months. :( Thank goodness we could walk to the Oak Street beach."}
{"sentiment":0.5,"text":"The location is really good. It was close to a lot of food (our favorite was Del Taco right down the road). It is w/in walking distance to Denny's, Burger King, Marie Calendars, and more. Real close to multiple shopping centers. The hotel is only one exit away from Castles N Coasters. The room is old, but clean. We got the king, executive room, which has the pillowtop bed. The bed is really comfortable. The pillows are horrible. They are about half the length of a normal pillow and are filled with some kind of pellets. We stayed 2 nights and my neck was killing me. Thankfully, my 7 year old son was able to sleep w/o a pillow, so wasn't affected. The pool area was real clean and nice. The breakfast was better than most. There was a waffle maker, sausage patties, omelete's, bagels, pastries, cereals, biscuits and gravy, etc. I was a little disappointed that they did not have the pay per view movie ordering system that is in a lot of the other Best Western's we have stayed in. I would stay here again due to the low price and location, but I will definitely bring my own pillows."}
{"sentiment":-1.5,"text":"We have visited many hotels in Amsterdam, but never have we visited a hotel wich is so poor as this Amstel Botel. The staff is not very friendly, the rooms are very very small, old and dirty, even the tv and the phone didn't work at all. We had many drunk tourists shouting all night. Because all of this we have left this terrible hotel in the night!"}
{"sentiment":2.5,"text":"Basically, the title sums up my first thoughts when I first arrived on Saturday. Alice In Chains and Def Tones playing at the Joint, the Dew Tour in full swing outside. I was home again. First of all, for anyone who's looking for quiet, unpretentious hotel patrons I suggest you look elsewhere. It's called the Hard Rock, that's your first clue. Every time I've been here I have received excellent service from the staff and to me that's the most important thing. When I stay at the Hard Rock I know I'm gonna hear some great music at the tables, see some eye candy and have an amazing room to stay in. I highly recommend staying in the new HRH Towers, it's worth the price. For late night eaters, you could do a lot worse than Mr. Lucky's. The 24-hour diner style restaurant in the casino serves a wide range of delicious food at reasonable prices. The new casino expansion means you no longer have waiting lines behind the card tables, and they've expanded the slots as well. This was the 4th time I've stayed at the hotel and can't wait to go back."}
{"sentiment":1.5,"text":"This hotel does looks a bit run down as the first impression goes, but boy, I was wrong. The rooms are spacious, super clean, comfortable bedding, bathroom was neat and did I say the room was clean? Very clean. Conveniently located on 10th and 49th street, just 4 blocks from Time Square. Also, very affordable. Highly recommended."}
{"sentiment":2.5,"text":"We stayed here for 5 nights at the end of July. All in all it was a wonderful experience which we could not fault. We thoroughly enjoyed this grand hotel which is in a superb setting on Nob Hill. Special praise must go to Rowena and Megan on reception whose levels of customer service were second to none. When we arrived our room was not ready. They upgraded our room to a corner room on the fourth floor which offered wonderful views of the city both day and night. On our return to the hotel after an afternoon's sightseeing in the city our room was still not ready and Megan arranged for free drinks and appetisers in the Laurel Court bar The coffee shop in the hotel was great and we enjoyed the Tonga Room experience."}
{"sentiment":2.5,"text":"Tucked away on a tiny backstreet in Vatican City, this charming hotel offers a peaceful retreat from the wonderful, hectic craziness that is Rome. It is literally steps to the Vatican Museums, St.Peter's Basilica, and an array of good trattorias. This was our second visit to this hotel; we walked everywhere in Rome from this location. Our rooms, on both occasions were spacious, high-ceilinged and spotless. The hotel offers a wonderful roof-like garden, perfect for reading and/or relaxing after a long day of touring. Breakfast is a feast for the eyes and stomach! What makes this hotel truly uinique is its family-run atmosphere. After our 5 night stay, we felt like a member of an extended family, such is the care and service provided. Wonderful touring and restuarant recommendations!!! We would most definitely stay at the Bramante on any future trips to Rome."}
{"sentiment":1.5,"text":"Have just returned from a weekend in Paris, staying at this Marriott. I chose it deliberately as the map showed it to be out of town, yet close to the Metro and the RER. Metro/RER tickets were really easy to buy, as the machines are bi-lingual and there aren't that many options, unlike trying to buy a train ticket in the UK. We did have to queue to check in, and it seems to be down to the fact that the receptionists are super helpful, and want to show you all the best places to go on the map you get given. Maybe they could hand this back to the concierge, who was just as knowledgeable. Our room was way up high with a great view of the city. Very little noise from the traffic, or the Metro across the road. Okay, so it wasn't huge but this is Paris, I don't expect huge rooms. Bed was huge, we actually managed to lose each other behind the masses of marshmallow-like pillows! Plus points for lots of mirrors, minus points for not putting them where there was any natural light. The bathroom was bijou, with a separate toilet - and you wouldn't want to be too big - I've been in bigger airplane toilets. And the flush was really loud - we could hear the neighbours when they flushed, which I found a bit unpleasant. But hey, it was all clean, we got fresh towels and amenities. It would have been nice if they'd taken away our coffee mugs, perhaps we were meant to rinse and re-use them. Marriotts always seem to have magnifying make up mirrors - great for make up, and also for showing all those wrinkles you didn't know were there! We only made breakfast once, and it wasn't the best out there - though it was quite late - they go on until 11am, which is very sociable. I think that's more down to the availability of ingredients - the sausages weren't bad, they hadn't been deep dried, or microwaved; the bacon was excellent, the scrambled eggs were non-existent, the potatoes were diced and sauteed; the cold cuts and cheese looked fine; there weren't many pastries left by the time we got there, and no brown bread for toasting. I can highly recommend the omelette bar though. We ate in the restaurant one night, and although the menu felt a bit limited, the burgers were fabulous and the french fries crispy. Prices are a little on the high side, same for the drinks - pretty much comparable with London. Though 40 euros for brunch seemed a bit steep for what is essentially the same as the breakfast upstairs plus a glass a bubbly. I'd like to see better separation between the bar and the eating area though - if you sit at the bar, then diners are only 5 feet away, and I dislike watching people eating. Some of the tables are even out on the reception area. We had a snack Sunday when we missed breakfast, and had to eat sitting at the bar while brunch was served behind us - the smell of roast lamb when you've a hangover is truly not a good thing. Well done to Roger in the bar for knowing what a dirty Martini is, and for making time to stop and talk even though they were shutting up shop. Husband was going to try the fitness centre, but the hangover won the fight, so can't comment. I'd happily stay here again, and this time I'll remember to take the Berocca. And this time we won't eat at the Italian on the block across the road adn we'll definitely go back to the Aussie bar."}
{"sentiment":1.5,"text":"three of us traveled to the riu tequila from july 1 thru july 11, 2007.there were 2 adults and a child ,8. left from newark on time and had no issues with the flight. arrived in cancun expecting to wait for hours getting thru immigration. what a surprise ,this took all of 10 minutes and were leaving the airport. problem area #1. vacation club workers in the airport posing as representatives from the various hotels and resorts. they stopped us telling us that they were w/applevacations(a big lie) they all seem to be pushing vacations clubs at the mayan palace.get this, the price for this vacation club is 129,000.00. that's right 129,000.00 after hearing the whole presentation the price will come down, but it is totally unaffordable. if you go, go to get the prize for going and then leave. we got three tickets to visit xcaret. we found our transportation and after 45 minutes arrived at the riu tequila. no baggage men arrived when we pulled up so we had to pull our luggage inside to the check in counter. we were greated w/drinks which was nice. check in went with out issue. we were given our keys and were directed to our room. our room was in the back near the road. had no problems with noise. the room was quite nice. good size. i found the curtain separating the bedroom form the bathroom no problem at all. in fact it created a separate changing area and bath area. we did encounter our #2 issue. the room was filled w/mosquitos. at least one hundred, swarming around. this however was resolved by a call to the desk. prompt service saved the day. they even left a can of bug spray for the remained of the stay. the pool was not a big as i would have liked but it was nice. there are two sides one for activities and one with the pool bar. the pool did get very crowded during the afternoon. this of course caused the water to by quite warm. best times for a swim were before 11 am. the pool bar stayed crowded also. people just sat and drank. still had no problem getting a drink. if you want quick service go inside. the bar there is usually empty. there is a problem getting a palapa during the day at the pool. you must be at the pool before 9 am or you'll want till after 3 for one. get up early by 7 am and just leave towels on the loungers of your choice. everyone did this. issue #3 no one followed the posted rules at the pool. balls were being thrown. i saw several people get beaned by a hard thrown ball. people were diving in the pool-not deep enough. most of the posted rules were not followed and there was noone to enforce them. the beach was not on the tequila property. you had to walk about 10 minutes to get to the beach or you could take a shuttle. the beach was shared by about 4 resorts,3 of which are riu resorts. the beach is quite big. but there is little shade. if you need shade get to the beach befor 7 am. again the beach was great. the various shades of blue from the water was breath taking. the water was wonderful. not too cold. just right do not stay too long our you will burn. we saw one lady carried from the beach-too much sun the buffet dining was awesome. breakfast was always good.any many choices dinner was the same. so many choices of food. we have been to alinclusive resorts for 10 years and this had to have the best food. look nightly for the fruit carving. great artistic touch the tequila had 2 speciality restaurants a steak house and a mexican restaurant. reservations had to be made daily in the morning when going for breakfast. never had a problem getting reservations. the steakhouse was the best. steaks cooked just right. the mexican one left much to be desired. all of the food was over cooked. overall a great resort. be prepared for many many europeans. there were very few americans here. be prepared for rudeness and very poor manners. the kids club was good but only from 10:30to12 and then 3:00 to 4:30 daily. good nightly shows traveled to xcaret for the day-park is from 9am to 9pm-very long day and very hot but the night show is a must see"}
{"sentiment":2.5,"text":"My husband and I stayed at the Condorde Hotel for three nights in total in June 2009 and it was absolutely brilliant. The staff were always so friendly and personable - it was wonderful! Special mentions to two of our favourite staff members, Manzoor and Sharon - always so welcoming, it was such a pleasure. I would recommend anyone to stay at this hotel, not only for it's fantastic location (right on Orchard Road) but more importantly for it's exceptional service that they provide to their customers. I will definitely be coming back!"}
{"sentiment":2.5,"text":"Wow where to begin??? My girlfriend and I checked into the Cadillac Hotel on the 23rd of August 2004 for 5nights, the staff are very friendly and are willing to help if we needed anything, are room had a nice sea view and was clean throughout. There were only small things wrong with the room e.g no shower mat but other than that the room was perfect for the two of us. On the roof is a sun deck which has amazing views of the Beaches and Santa Monica pier. The beach is amazing-you literally step out of the hotel and your there, there is also a cafe across the road called the Blue rose cafe which sold the most delicious breakfasts, and a shop nearby if any drinks where needed for the room. The hotel also arranged tours for us with a discounted price, Disneyland was $134, and Universal studios with a tour of LA in the evening was $140 for the both of us-which is very reasonable because Disneyland is 1hours drive away and the tickets cost $65 each just to get in! At the end of the day you get what you pay for, its not a upmarket hotel but they make you feel very welcome. We left the Cadillac to stay in a more expensive hotel for two nights but both were absolutely brilliant."}
{"sentiment":0.5,"text":"I found nothing to be outstanding about NY NY hotel. However, the general atmosphere of the place was good, the staff were average ( not great but not bad either) The food was ok for typical american fare. The location of the hotel on the strip wasnt bad (the walk to the Bellagio hotel is a little further than you think) I would have preferred to stay a little more north, around the mirage, harrahs, caesers palace etc... The size of our room was a pleasant suprise but our view was dissapointing, nothing but roof and rollercoaster, and the room lighting got no better than 'dim' making reading or writing very difficult. All in all it was satisfactory for your buck."}
{"sentiment":2.5,"text":"soho stay was a great one...... hotel design was a pleasure to the architect's eye..... rooms were clean, elegant, funky, fun and sophisticated....... simple hotel amenities allow the traveller to feel at home - beautiful rooftop pool and rooftop lounge chairs - great view of the city; convenient breakfast lounge on the first floor; handy internet/media lounge below as well....... front desk staff was very welcoming, warm, friendly and helpful - provided great ideas for non-touristy angle on restaurants/ clubs/ events and added a comfortable perspective on seeing Barca...... hotel location is just off of center, yet still close to all the action - still walking distance to all..... handy metro station steps away for when you get tired..... hotel website promises and photos are true to the reality"}
{"sentiment":2.5,"text":"I have just enjoyed a fantastic 1 night stay with Swissotel The Stamford, Singapore. The hotel stay was fantastic, i felt that is was as though my 2nd home, though it was only a night stay. The service was excellent. Personalised service and speedy check in. Most importantly i was assigned to a beautiful and clean room on the members. floor. I have been a couple of hotel in Singapore, but Swissotel was the best that i have stayed so far. The room dinning service was good, nice and warm food was serve in less then 10 mins after the call. Birthday cake was send in on time. Both, me and my boyfriend have never enjoyed such good hospitality before. We told ourselves, we will come back and stay at Swissotel the Stamford in time to come."}
{"sentiment":2.5,"text":"I have stayed in my share of small European hotels with closet-size bathrooms. K+K Hotel Cayre is a wonderful exception. Our room was spacious, comfortable and modern, with a large, marble-lined bathroom and best of all, a beautiful view of Boulevard Raspail on the Left Bank. The lobby was modern. The staff was efficient, helpful and friendly --especially Mark, the barman. We had the privilege of meeting the owner of the hotel chain during our stay, and he was warm and friendly as well as gracious and welcoming. The hotel could not be better located, in our opinion. It's an easy walk to the Louvre, Musee D'Orsay, the lively St. Germain des Pres district and the Sorbonne area. We walked everywhere from the hotel, including Notre Dame and Sainte Chapelle, and even the Eiffel Tower. We heartily recommend K+K Hotel Cayre."}
{"sentiment":-1.5,"text":"I booked this hotel due to all the great reviews that I saw online but was so disappointed when we arrived. The room is basic and so uncomfortable, basic I can cope with but it felt more like a prison cell than a cosy bedroom for our three night stay. It is March 2009 and its been the coldest winter in Spanish history the heating has apparently been switched off!! Although, we know realize that this a euphemism for \"it not working but we can be bothered to tell you or fix it!\" We live in Southern Spain and still have our heating on at home at the moment especially at night because it get very cold so it concerned me to find just a sheet on the bed and one paper thin pillow each. We did find one thin extra blanket which we put on the bed and also turned on the heating for the first night which only seemed to pump out cold air all night even though it was on the heat setting! I woke up freezing cold and in agony due to the prison type bed. I had a bath and approached the hotel staff they told me it would be looked at and to inquire when we got back to the hotel. We did so and were told that the heating had been switched off due to it being that time of year\" and \"not being able to please everyone\" and all they could do was offer us more blankets which as the only option because by the way we had already had to pay for our entire stay on arrival after booking on the website online. We took two extra blankets which made a total of three and managed a slightly warmer night but still very uncomfortable. The room also has no natural light whatsoever so even though we were on the first floor it feels more like a basement. If I had known that we would have to pay the total upfront I would never have booked here. We I will never do this again because basically your stuffed with having to stay somewhere you are entirely unhappy with. Reception were unhelpful and having read other reviews we realise that this hotel appears to have no heating at all so they were also not telling us the truth which aggravates me even more. I asked them why did not let guests know the heating did not work instead of letting them have the discomfort of putting merely a sheet on the bed and not telling them the heating/air conditioning only pumps out cold air! I will not be staying here ever again and will be sending a complaint letter as soon as I get home the hotels one and I mean one saving grace is it location. That is about it!"}
{"sentiment":0.5,"text":"Just Returned from a 5 day stay at the Edison. 12-17th March. This is a budget hotel. Found reception very helpful, check in satisfactory. Had one room with two double rooms, decor was ok, plenty of space, furnishing that one would expect with a budget hotel. Room was very quiet. I was a little reserved about the electrics in the room and the bathroom look very tired. Rooms were cleaned on a daily basis, towels were also changed daily. Lets keep this in context for 5 night in New York $950 i feel this is good value, this is not the Waldorf but a cosy comfortable budget hotel with a very high movement of guests going through the hotel on a weekly basis so my feeling is that the condition of the hotel is very good for such high turnover. Believe me you will not get a better location, this is the best asset of the hotel. When in new york you need somewhere quiet to sleep and a place to shower, you come to New York to see the sights. Very nice clean deli next door. Go on book it, i did and have no regrets and would return and recommend it. If you want a to sip champagne and have a body of people pamper you this is not the place."}
{"sentiment":1.5,"text":"The Club Quarters Midtown is a little older than the sister location at the Rockefeller Center. Nevertheless it offers same services as free Wifi and direct dial phones. The rooms are a little small but this is typical for hotels in Manhattan. Everything is very clean and the service is faboulous. Especially the central location in Midtown Manhattan make this a perfect place for a shot city trip."}
{"sentiment":1.5,"text":"Cool modern decor. Great location on Gran Via so easy to get to both modern and older parts of the city. Very walkable site seeing. Do try Segons Mercat, a great little seafood place just a block away. Hotel staff are friendly and rooms are comfy -- we've slept very well. Bed is really comfortable -- no back aches here!"}
{"sentiment":2.5,"text":"Visited this glorious hotel in early October 2004 with two girlfriends (we are all in our early to mid twenties) from NYC. Although we are all well-traveled internationally, we had never thought of a domestic trip. However, with tight work schedules affording us only four nights to play, and looming hurricanes along the Atlantic Coast, finding this hotel was a terrific accident. We arrived exhausted on Thursday night, and were all pleasantly surprised over the extremely conformable beds and down comforters that awaited us. The bathroom was tremendous, and the products were all from the spa (ah the revive lotion!) For the days we were there, we awoke early (since we were still on EST) and took full advantage of the desert botanical tour, the Starbucks and other morning activities offered by the hotel. Days were spent poolside, and we enjoyed the food of the pool bar, as well as the Jamaican steel drums that lulled in the background. Evenings we would decide upon a restaurant and events over a glass of wine while listening to the live music around the fire pit. Everything was new, clean and gorgeous. The concierge desk was very helpful in lending restaurant recommendations, and providing directions to everywhere you could imagine. Although we had initially planned to divulge in a spa service, none of us wanted to leave the beautiful outdoors and all passed. We rented a car and found it convenient to drive and find our way around. It was a fabulously relaxing retreat, and we have all pledged to return with our boyfriends!"}
{"sentiment":2.5,"text":"This is a wonderful little hotel near Nob Hill in San Francisco. It is a perfect location for exploring. It is extremely nice and has a lot of personal touches that push it way above average! We couldn't believe we found such a nice, quiet, clean and convenient hotel for this price! We would definitely stay here again and would absolutely recommend it to others. The breakfast is much better than the continental breakfast offered at most hotels. They also offer round-the-clock complimentary fresh-baked cookies, coffee, teas, soft drinks and bottled water. Every night at 5 p.m., they offer snacks, wine and cheese in the cozy downstairs area of the hotel (complete with a gas fire). Excellent hotel for the price!"}
{"sentiment":1.5,"text":"This was my first time staying at Hotel Max. It was exactly what I expected it to be after reading other reviews prior to my trip. The hotel is full of art and is very \"in\" and trendy. The room, as well as the lobby, was just like other reviews stated... small, however, I was comfortable. The bed was great. Service was great as well. I decided against renting a car and only used public transportation during my weekend in Seattle and it worked out perfectly, considering I stayed downtown. The people at the front desk were very accommodating in helping me decide what buses to take to such places as Pikes Market Place (which is within walking distance) and the Safeco baseball field. They also informed me of an airport shuttle bus that stopped only a small block away from the hotel. My boyfriend and I were pleased with our stay at Hotel Max."}
{"sentiment":1.5,"text":"I had chosen this hotel as it has free WiFi and cable broadband, while the room rate is at it's reasonable range. The location was very good. In between Wanchai MTR and Causeway Bay MTR. There's a tram station just a few steps away from the hotel. The hotel's interior was very nice. I got a free upgrade from superior room to a deluxe room with a microwave available as it's amenities. The staffs were very helpful too. They had helped me around the area by using the Tram. If you're going to HKCEC, go towards A5 exit, and walk for about 15mins, you'll reach your destination. The complimentary breakfast is at the cafe right beside the hotel. The cafe itself is quite small, so be sure to catch the breakfast early. The choices are very limited, but good enough to fill up one's stomach. But take note if you're holding trolleys of luggages, the suggested Wanchai MTR exit, A3, doesn't have an escalator going down into the station, only a 'up-going' escalator to the street level. If you require lift access, you can opt for exit A5. From A5 exit, just walk up a bit to the pedestrian crossing, cross the road and walk straight to the hotel. The distance from A3 to hotel or A5 to hotel is about the same. It's just the pedestrian crossings that are available along the streets from different exits."}
{"sentiment":2.5,"text":"Couldn't ask for a better location in downtown Seattle. Lobby is bright and fresh. Desk staff was very friendly and knowledgeable. There was a convention going on so it was pretty busy...but never felt crowded. Room was clean and seemed to have been remodel recently. I was on a high floor so I had a good view. Bed was comfortable and it had soft sheets and pillow cases. Best part (IMHO)...exhaust fan in the bathroom! Why don't more hotels have these?"}
{"sentiment":1.5,"text":"Stayed at the hotel 8th - 11th Aug 04. Had trouble finding where to park car and check in but when i found it I also found I'd lost all money, c cards, ID, etc etc. Just 5 dollars in my pocket to feed a family of 5. Cleaned out in vegas before I'd visited the casino! To cut a long story short i got it all back a few days later (at previous hotel in barstow but they took 4 days to find it) but in between national car rental took my car away 'cos i had no license - thanks national, unhelpful is too kind a word for you. Hotel were symapthetic to my plight but wanted coverage before they would let me eat at the house restaurants (my sister sent her c card details). Hotel v good, rooms excellent, restaurants not bad, casino friendly. Shuttle to the strip worked well and kids enjoyed the pool but the lack of a 'deep end' for jumping/diving was a minus. Definitely recommended but get a pool facing room as they are building a new block on the other side."}
{"sentiment":2.5,"text":"I'm very picky when it comes to hotels, but this one was really good value and defintiely exceeded my expectations. Rooms were quite large for NYC, and bathtroom was very big. Location is excellent, you can walk to anything really. Breakfast also included and very good value, much better than most continental breakfasts. I booked a very low rate and got a room just next to reception, which I was worried was going to be noicy but wasn't. However, in the morning it smelled like fresh baked goods due to it's proximity to the breakfast bufet! I would feniteiyl recommend this hotel."}
{"sentiment":1.5,"text":"Fabulous location for all main attractions, room clean and well decorated although the TV had seen better days. Breakfast was a bit of a bunfight though best to get down early. Only real complaint is the high cost of parking at the hotel $43 per night."}
{"sentiment":1.5,"text":"We chose the Hotel du Pantheon on the recommendation of two different friends in Australia, due to the location and its traditional French stule and character. We were grateful for the assistance of the staff, especially Jenna, who helped with bookings and directions."}
{"sentiment":-1.5,"text":"They have a fragrance in this casino and the Venetician that is so strong and offensive people were leaving....our eyes were watering and all of us had allergy like symptons....it seems like everyone on the strip knows about it and I am not sure what they are thinking because people will not gamble here.....The smell is everywhere and horrible. I think they are trying to cover cigerette smoke but, we all would rather smell smoke or stinky feet before this scent. Don't stay there unless you have Michael Jackson's nose...lol"}
{"sentiment":0.5,"text":"Myself and a colleague were in Chicago for business. We checked in early evening and there was no que. We had got a great rate through priceline.com for this hotel $70 a night, My room was on the 19th floor. The lifts were a bit of a faf, lots of people getting in the wrong lifts for the wrong floors. My room was pretty big and a corner room so i had good views. It was very dated and had I paid anymore I would not have been too pleased. My colleague had a room on the 15th floor. Wow his was so nice, very recently revamped I would say and the bathroom was 100 times nicer than mine. The room was very masculine, and looked like the one in the hotels own photo's, it was much smaller though and no view. Location was superb, We only had the following morning to do some shopping before we flew back home. Easy walking distance from everywhere and the hotel are happy to hold bags for free for you after you have checked out."}
{"sentiment":2.5,"text":"Perhaps I am easy to please, but I had an excellent stay at this hotel. We were a honeymoon couple, and so got to our room to find a bottle of champagne complete with choccies. I was in heaven. We sat on lovely chairs with foot rests and just looked out over sydney in bliss. The bathroom was huge and amazing, the bed was massive. The staff were polite and not at all snotty. We booked via expedia and got a really good deal which included access to the junior club lounge which meant free champers and nibbles all night. The only down side was having to converse with the club host who kept trying to tell us her problems/how great she was etc etc. The spa was good although the pool was a little cold. I really don't see how anyone could knock this hotel!"}
{"sentiment":1.5,"text":"Just a short walk from the train station. Very Comfortable with a nice breakfast and afternoon refreshments and snacks! Great little sidewalk cafe next door. And the staff was very helpful!"}
{"sentiment":2.5,"text":"We had a great stay at this hotel. Very modern and walking distance to everything. There is a subway stop just behind the hotel but we didn't use it as everything is so close. The room was a good size and very nice and bathroom modern and clean. The staff were friendly and provided great tips for places to eat. I would recommend this hotel to anyone wanting to stay in Boston."}
{"sentiment":2.5,"text":"We had a wonderful stay at this hotel; it is extremely comfortable, located in a most beautiful part of San Francisco, and close to many delicious restaurants. The most outstanding feature of this hotel: the exceptional kindness of the staff. Highly recommended!"}
{"sentiment":0.5,"text":"We just returned from a 10 day stay at the Aston Kaanapali Shores. We had a one bedroom suite near the beach end facing west. The room was just as represented, clean and comfortable. All staff were great. We are ocean swimmers though so were disappointed that the ocean in front of the hotel is very shallow reef. However by walking along the beach just south of the property there is a sand channel. It is marked by 3 large bouys. This is actually a public access beach/ocean area. It is also a potential DEATH TRAP!!! If you were to enter it from the top side and were reading the signs very carefully you would learn that the buoys indicate a Riptide area. The sign is very specific about the danger and what to do if you are caught in it. BUT,, this sign is not visable if you enter the beach area or water from the Aston Kaanapali property. Upon check in you will be required to initial that you are aware that it can be dangerous to swim in the ocean. The hotel should give you a copy of what the sign reads and get you to initial that and give you a copy to have. We are excellent swimmers and did not run into any problems but only had to deal with extra current and not an actual riptide undertow which unfortuately for one 20 year old snorkeler took his life while we were there. For me this area provided the best body boarding I had anywhere on the island. The current took me out without having to bash through any breakers and then by just paddling south out of the channel 60 - 80 feet I was right in the path of crowning swells that would give me a great ride back to the beach. Public surfing lessons are also run from this location, although they would only go out into the water a short distance. SMOKING is my only compaint towards the hotel. The designated smoking area is north of the beach but in reality the entire beach area has smoking on it. The hotel has placed large sand ashtrays for their butts, I would guess to stop them from being littered in the sand but it does send the message that smoking is permitted on the beach. I would suggest that the hotel split the beach area 50/50 and enforce the non smoking side. My largest compliment goes to the hotels relaxed beach towel program. Towels are available beside both pools on the honor system. Just take and return as needed. Thank you for this!"}
{"sentiment":2.5,"text":"First Question..Does anyone pay to stay here? Everyone we met in the lobby or Bar or restaurant seemed to be staying on Marriott points and frankly who could blame them when you combine great service, charming boutique hotel feel and an amazing location but hey how do they stay in business! We had a great 5 night stay here, beautiful room overlooking a small private courtyard, outstanding servcie from the concierge staff in particular who suggested quite a few interesting restaurants and single handedly negotiated a psycho cab driver via phone who felt that our latin quarter restaurant was actually somewhere near the arch de triomphe. They then offered to pay for the cab since it had resulted in a late arrival for dinner despite having no culpability for the nutcase other than calling for a taxi! I would really strongly endorse staying here as the location , service and ambiance really make this a nice place in Paris"}
{"sentiment":2.5,"text":"This hotel has everything. Honestly have never stayed in any hotel that could come close!! The staff where out of this world & catered for every need & chatted away to you so friendly again better than anything I've experienced before! The views well I was on 26 th floor & wow you could look out over the city & Marina superb. The prices in hotel were a wee bit on the expensive side however you were a stones throw from the beach & loads of lovely restaurants & chic bars. Honestly would say to anyone going to Barcelona this hotel is a must ;)"}
{"sentiment":1.5,"text":"I as well, stayed here over new years eve, for 2 nights. Sorry to say, for the previous reviewer -- I got the last smoking room! I checked in at 10am and they sent me right up. No waiting involved. The bed was very luxurious with a total of 7 pillows (on a king) The bathroom was newly renovated and it was lovely - marble counters with everything you could want, they even had q-tips and cotton balls. I managed to score an awsome deal becuase I booked in advanced and paid $71 us. This deal was found through hotwire. The room was quite huge too, lots of room for fun ; )"}
{"sentiment":2.5,"text":"I highly recommend the W Hotel Times Square for the discerning traveler to NYC. The W offers not only a great location in Times Square, but the property offers the total package in providing the utmost in service and accommodations. The rooms are spacious and provide the most comfortable beds in the City! Also the modern contemporary styles provide a touch of elegance and comfort throughout the property. As someone who travels significantly for both work and pleasure, I rate the W Hotel Times Square among the top hotel properties not only in NYC, but the US. It is a must for both the business and casual travel to NYC who are looking for a \"sure thing\" in accommodations!"}
{"sentiment":2.5,"text":"Great location! We stayed in the Puna II building that was newly renovated. Couldn't have asked for a nicer room. The location was perfect. 2nd floor ocean front with the best view! What really makes this a special place are the incredible staff. They truly do make you feel like family and you are \"home\". The first thing they say to you at check-in is \"Welcome home\". When we return, we will only stay at Napili Kai Beach Resort!"}
{"sentiment":-0.5,"text":"The good: Low key North Shore relaxed vibe. Nice private beach for kids. Stayed in relatively inexpensive Cottage which was situated away from the 1970's main building and its multitudes. Cottage was only steps from surf which you could hear from your room and it was great. The bad: Hotel is once again in decline. Owners did a much needed renovation a few years back when they purchased the property, but they have since dropped the ball and the hotel is once more fading with lots of deferred maintenance issues. Only one OK dinning establishment at hotel - Lei Lei's (not owned or managed by hotel). The ugly: The Cottage had terrible ventilation and its old carpet was musty/moldy. No one slept well during any night of our stay and most usually woke with a headache. Verdict: So much potential, but a good night sleep is too important to stay here. Regrettably we will not return."}
{"sentiment":0.5,"text":"Was a bit concerned about staying in Chelsea Inn after reading the reviews here but I found it to be a really nice place. The walk up the stairs with the luggage was about the only issue I had. The rooms are \"quaint\" but very clean and warm and I was aware of the shared bathroom before booking. The bathroom was only shared between 2 rooms and was also spotles. The staff were friendly and check in efficient. I was a travelling alone on both occasions I stayed at the Chelsea Inn and I felt the place was safe and secure. The location is also excellent About 15 minutes walk to Times Square and just around the corner from Union Square with all its restaurants and access to the Subway I would certainly stay again. Good value for the price and the breakfast is an added bonus from the bakery in the basement"}
{"sentiment":-1.5,"text":"I paid over $300.00 a night for an overpriced room that smelled like mildew, the bathroom was filthy and I had spider bites on my body from sleeping in the beds. The stairwells were littered with cigarettes and trash. My room telephone did not work for two days and at checkout I was charged for a room safe I did not use. What an awful experience. I will never return to this hotel."}
{"sentiment":2.5,"text":"You feel like you're visiting a nightclub when you arrive here and true to form, when you get to the check-in on the 7th floor, there's the W bar about 100 feet behind you. The service was excellent as the atmosphere is very casual but professional - they treat you like they're happy you're staying there. We had a flight cancellation and missed out on stand-by for the next flight home, so obviously we were pretty tired and pissed off by this point - 11pm (10 hours in the airport). The gentlemen at reception realized this and made us feel welcome and relaxed. We didn't have any bags (Delta held on to them) so we had no toiletries with us. Within 5 minutes of getting into our room they had delivered two sealed black paper bags, which were his and her toiletry packs with toothpaste, deodorant, hair products, razors and shaving cream. The room is small but decorated very well - very modern. Sliding door from washroom with frosted glass. Shower needed to be sealed as the water basically poured out through the glass door - had to use 3 towels to mop up. This is located right in Times Square but for the night we stayed there, it didn't feel like it at all. Obviously, walking distance everywhere and restaurants all over the place (chain and others). Would definitely go back here!"}
{"sentiment":0.5,"text":"Nice hotel, however, I think the price in Boston is exorbitant for hotels. This room was a King Standard and was small, but clean. Right in the revitalized Seaport area, not really near Faneuil Hall or downtown, but a short cab ride or good walking distance (few miles). Nice amentities in the room, comfy bed, but no breakfast included in the price of $233 before taxes, which was a conference price, too. My biggest issue with the hotel is the lack of sound barriers. Walls were so thin I awoke at 2:33 a.m. to loud voices and noises from either next door or above me, not shouting, just people talking. I could hear everything and couldn't get back to sleep until after 4:00 a.m. Not cool when you have to be clear for work in the a.m. You would have expected them to build this hotel with more soundproofing. This is a Fidelity Investments owned property not affiliated with any hotel chain. So if you are collecting frequent hotel points, this is not the hotel for you."}
{"sentiment":2.5,"text":"We had stayed at the Varenne 10 years ago, and were so pleased to find it even better than before. The decor is pleasant, the rooms are smallish but comfortable and clean as a whistle, baths up to date, but most of all the location is perfect. Centrally located at the edge of the 7th arr., easy walking distance to the Musee d'Orsay, the Rodin Museum, the Invalides, Grand Palais etc. etc. Close to a metro station. Most of all, the concierge/receptionist, Beatrix, is a gem. Multi lingual, very helpful, went out of her way to anticipate our needs, helped us find locations with a map of the city, lent us guidebooks, suggested restaurants and booked for us - all with a smile. We believe that the Varenne must be one of the best values for the money in Paris, an expensive city. We have recommended it to friends, and certainly would stay there again ourselves."}
{"sentiment":2.5,"text":"This is a beautiful hotel and probably the best hotel campus in the area. Check-in, valet and bell services were quick, courteous and professional and the lounge bar was a great place to unwind after the drive. Rooms were luxurious and well appointed and the area - JWM, Ritz, Convention Ctr and golf course were scenic and a great place to walk. I would make this a first choice for another Orlando trip."}
{"sentiment":-1.5,"text":"So, where do I start. I have stayed in over 50 hotels in London and do so because my job requires me to. I am not that fussy and only tend to stay in 4 star hotels in central locations. This hotel takes the biscuit. Firstly, I was stuffed in their double deluxe room on the 3 rd floor. I had to walk up all the stairs with a heavy bag...no porter! I got to the room and because it was so hot tried to turn on the air conditioning...it didn't work. Then tried to open the window. Not only did it not open properly but it also had a broken sash, so it wouldn't stay open. I called reception, no joy. After an hour of complaining I finally got another room next door which did have ac. The rooms are so small you can barely walk between the bed and the wall the end of the bed. The shower is pathetic. All in all you would better going to a travel inn or travellodge for the money. Btw the sheets in the second room weren't clean you could smell aftershave on them yuck!"}
{"sentiment":-0.5,"text":"Hospitality defined by apathetic and unfriendly staff is what you may experience at your stay here. I was in Chicago for a week, and my husband booked this place, b/c they have a separate living room and bedroom, as well as a microwave. We regretted the decision the day we walked in, where we were greeted rather unkindly by the front desk staff who could not crack a smile. Anytime we contacted the front desk, we had to call back numerous times, as they took forever to answer, although February was no big busy month for hotels in Chicago. The few times they actually got the phone, they were by no means courteous and hospitable. I don't think that guests should be made uncomfortable for asking for basic services or simple questions at a hotel. Part of the fee is for such services usually b/c the traveler is in a new place they don't know much about. I will never visit this hotel again, and highly discourage anyone from staying at Embassy Suites in downtown Chicago."}
{"sentiment":-0.5,"text":"I emailed ahead asking for early check in because I was arriving in town by 9:00 AM. They said they could not promise me a room, which is to be expected. I arrived at the hotel, asked if a room was available as we had our luggage and heavy bags with us. I was then told by a lady at the front desk that our type of room was not available but if we wanted to upgrade there would be a room available. I asked how much and was told $50/ night. Totally not worth it so decided to pass. She then tried to put us in a different room. She made a comment about it being for a king bed when we reserved two double beds. I corrected her and she was then arguing with me about it saying that the rate I paid was not enough for the double bed room. I pulled out my confirmation showing my reservation and she still didn't want to put me in a double bed room. The concierge said he would lock our bags in a closet, which we appreciated. I had returned to retrieve something out of my suitcase and one, the room they were stored in smelled horribly of natural gas, two the concierge came in the room with me and proceeded to hit on me and tried to get me to go out with him that night. Not the end of the world by any means, but very uncomfortable in a closed up small storage closet. The window of our room faced a cement wall. We did not receive any daylight at all, as ithe cement wall blocked out all the light. The room smelled terribly of smoke whenever someone in a room around us was smoking. The smell was so overwhelming that it smelled like someone in our room as smoking. Aside from the dark and smoke smell the room was decent and comfortable. The hotel was in a good location with a short walk to each Pike's Market and the Space Needle. There was a (although quite expensive) grocery/wine store right across the street. Checkout went quick and easy."}
{"sentiment":1.5,"text":"The wi-fi was horrendous and it has no frig or microwave in the room but it was clean, cheap and so convenient to everything-the terminus of the Mason-Powell cable car is a short 1 & 1/2 blocks and the #30 bus stops outside the front door. Parking was plentiful and inside the building. I would stay there again."}
{"sentiment":2.5,"text":"We stayed at 60 Thompson in Dec 08 for a pre-Christmas escape to New York. Everything about the hotel was fabulous! We flew in early morning and the reception kept track of our room and phoned us as soon as it was available even though is was only 10.30am. The room was well equipped, clean and very comfortable. The concierge really knew their stuff and were always only to happy to help out. The hotel isn't only in a great location but it is surrounded by cafes that serve fantastic coffee, tempting boutiques all with a great village feel. I wouldn't stay anywhere else!"}
{"sentiment":1.5,"text":"This hotel is in a good area, handy to Union square area. The staff are friendly and helpful. The decor has history, atmosphere, and charm. Our room was spacious, clean, well appointed, and the bed was very good. The inclusive breakfast was also very satisfactory. Considering all of this the price of the room has to be great value."}
{"sentiment":2.5,"text":"Hotel is in a very good condition. Rooms are clean, food in good too. Maintenance personnel is responsible and respectful towards guests. Location is close to the market and beautiful mosque. Ive spent only 2 days, and i think next time i will be in Turkey i chose the same hotel."}
{"sentiment":1.5,"text":"We just got back from a 4-night stay in Room 4 on the top floor, and encountered a grand total of one mosquito in our room. No problems with that at all. The rooms could use some spiffing up, but ours was quite comfortable and certainly not ugly or tacky in any way. The location can't be beat, and the people running it were as nice and helpful as could be. Not a luxury property, but a good value."}
{"sentiment":2.5,"text":"Great location, near lots of stuff to walk too. Concierge was EXCELLENT!!! His name was Clay, very helpful and spent lots of time with you. Has a restraunt/bar in hotel, limited italian food, but nice to sit and have a few drinks. Rooms nice, beds very comfortable!. Would stay again."}
{"sentiment":2.5,"text":"TWO THUMBS UP!!! If you are looking for a family run, friendly staff, great location, and GREAT owners, this place is for you. Where can you stay and actually get to talk to the owners on a daily basis? We stayed here for 6 nights to visit the San Diego Zoo, Legoland, Disneyland, local beaches, and local attractions. We actually didn't know who ran the chain until the 2nd morning of our stay because all the staff members are so helpful and friendly. They are always asking if everything was ok and if we needed to find somewhere to go for shopping, dining, or attractions to visit. Summary of how friendly the staff and owners were: 1) We left our shampoo at home and they allowed us to have some for free without charging us. 2) We also left our hair dryer at home and they supplied one for us. 3) No matter where we wanted to go, the staff and owners were always able to answer our questions or take the time to show us on a map or draw on a map. 4) The father and son (owners) always made us feel at home like it was a bed and breakfast at the beach!!! They were particular in entertaining our 4 year old son. 5) Breakfast is FREE - Daily bananas, muffins, and yogurt with coffee or orange juice. 6) Last and best, our flight back to North Carolina was not scheduled to depart until 10:50 PST, which is 1:50 AM EST. So we asked the owner (father) if we could check out later than 12 pm since our son naps still. They allowed us to check out at 3 pm vs. 12 pm so our son could get a nap FREE OF CHARGE!!!!!!. The only reason why I gave 1 less than the 5 stars for service was the house cleaning does just a little later than normal. And the only reason for the 1 less than the full 5 stars for sleep quality, was due to the one of the beds being harder than our home bed. But again, this is personal preference. We were not surprised by the room size as the pictures clearly show the size but it was just enough for the three of us. The rooms are always clean and kept up very well. All in all, we would stay here every time if we come back to San Diego."}
{"sentiment":2.5,"text":"My boyfriend and I stayed here Apr.5-12/08 in the Pelenque building closest to the ocean, top floor ocean view and loved it! At check in ( very quick) they gave us a great map of the resort and highlighted the location of our building and all the restaurants for us. There was a concierge right in our building near the glass elevators who very easily booked our dinner reservations for us each morning at 7:30 a.m. as we left our building. The room was great, the beach was fantastic for walking, not swimming, the bars and restaurants were very nice. Alot of variety! My favourites were the beachfront restaurant for breakfast and lunch. I loved the 'Special cut' steak at the steakhouse beachfront restaurant.. The French restaurant was great - fantastic service, the Mexican and Oriental were good, the Italian was ok ( I'm not a cheese eater), Never tried the Seafood beachfront restaurant. I very much enjoyed the variety of food and the way it was prepared. The selection at the buffet lunch was great. I liked that they machine raked the beach each morning starting at 6:30 am and when you do your early morning walk it is like walking on powder. You can walk for more than an hour along the beach to the south towards Playa del Carmen. The beach in front of the Secrets Capri resort - two resorts down is great for going in the water. Next door is the H1O Hacienda Maya then the Secrets Capri. The ocean was so nice and warm. Tthe pool was absolutely refreshing but not deep enough for diving. We only went in the pools by the beach, never tried the pool back past the lobby and theatre. The 24 hrs sports bar next to the theatre was nice to have. The band that played before and after the theatre shows was very nice too for just listening and or dancing. The shows were ok but have seen better. I found the staff to be very nice. Loved the swing bar to get out of the sun, put your feet up and have a cool one. Loved the beachfront bar that was barely used behind the buffet restaurant near the padded loungers. These are loungers that some reviews say don't exist just because the curtains are not hanging on the structures. I don't blame them for not having the curtains out on the beach year round. I found you had to get your towels out on your lounger by 7:30 or 8:00 to get any loungers with shade. There were more than enough loungers if you didn't mind lying in the sun. In fact the loungers around the beach pool and at the beach at this resort are some of the nicest I have ever seen. Very new, very comfy. It was 32-37 degrees and no rain the whole week we were there - hot! Perfect! I brought more clothes than I needed. Nothing with sleeves was worn all week. Having been to Mexico before, the only excursion we did was a trip via taxi to Playa del Carmen - fun shopping and sight seeing! The taxis are very clean. We walked to the Cozumel ferry terminal in Playa del Carmen to get some nice pics. If you go to the Cancun/ Mayan Riviera area, you should do the Chichen Itza, Xel-ha (shellha), Tulum, Coba, and or Xcaret (ishcaret) tours. Oh I'm a travel agent; book your trip thru a GOOD travel agent, ask for the type of room you want; it just might make a difference in the quality of your well earned vacation. This resort is a gay friendly resort just so you know in case that makes a difference - it's no big deal. This resort is not that large as some people seem to think. The paths are very easy for walking but not well lit at night. I found it very easy to find your way around this resort and it's not a long walk at all from the lobby to the beach - 5 minutes. After all the food and drink generally consumed at an All inclusive resort God knows we need to walk some of it off anyway. There are fun things going on around the beach pool and at the beach each day. The towel bar is open early in the morning for getting clean towels and there is a small boutique with sun tan lotion, flip flops, sun dresses in the same building by the pool. There is also a souvenir shop and jewelry shop and free internet ( about 7 PCs). Contact me if you have any other questions. I think this resort is priced really well for what it offers. I'll go back."}
{"sentiment":1.5,"text":"The service was reaaly good and the people were polite and helpfull. All the reviews I have read in Trip Advisor were saying that the rooms was really small, and I was afraid of that, but the room was ok. Not a comfort room that you have lods of free space, but not so small that you can not walk and things like that. The location is ok because the hotel is exactly next to 3 train stations. So you can go everywhere with the underground. I t is center and you can walk to Regent street and Oxford easily.. I really liked the smell of the fresh flowers in the lobby, the clean and quiet rooms and the bar of the hotel that was open untill late. In London all the pubs serves untill 23:00... It was nicwe that you can return at the hotel and have a place to sit and drink a beer."}
{"sentiment":1.5,"text":"The Mirage still has one of the best on-strip locations - in the very center! This property, although 'older' compared to the ever-changing landscape of the Vegas strip, is extremely well-maintained. The rooms were renovated only a few years ago and are in great condition. The beds are dreamy but the bathrooms being quite small (unless you upgrade to a suite). The Mirage pool is gorgeous and large. There is also a great collection of onsite restaurants, bars and shopping which make this truly an all-inclusive retreat. Complaints would be the daily resort fee - astronomical really. I'd rather a hotel offer me ala carte pricing for internet, fitness facility access, etc. vs. requiring me to pay a flat rate. On top of the pricey daily rate, it didn't even include access to the weight lifting facility. This was of course, an additional $25 fee. Are they crazy?? Most strip casinos are moving away from resort fees and I hope the MGM Group will follow suit..."}
{"sentiment":2.5,"text":"Un ottimo albergo showReview(17431127, 'full');"}
{"sentiment":1.5,"text":"If you like red and brown rooms then this is the place to stay. Overall very comfortable, perfect location to wine, dine, theatre go and club if you so desire. Breakfast room is very pleasant for a relaxing start to the day. Business centre is not worth the trouble as its by the minute. Front desk staff are extremely helpful and you get the sense that they really care if you enjoy your stay -- they either get paid really well or they are genuinely nice people -- what a refreshing change. Stay here. You won't be disappointed."}
{"sentiment":2.5,"text":"The Hotel Keppler is a small, clean, comfortable hotel very near the Arc de Triomphe and the Champs-Elysees shopping and cafes. But most remarkable about this wonderful hotel is the staff. Everyone from the concierge to housekeeping was genuinely kind and helpful. The breakfast spread includes fresh fruit, a cheese tray, pastries and linen on the tables. In two weeks and three cities in Europe, the Hotel Keppler was the best of our accommodations and we cannot say enough about it!"}
{"sentiment":2.5,"text":"The Wynn is a great, top-caliber hotel on the Strip. We had a very positive check-in, and even got an upgrade to the panoramic room, which is essentially the standard room on a higher floor. The room was very nicely decorated, spacious, and with a great bathroom with a big bathtub and separate shower. There's a great range of restaurants at the hotel, a nice evening entertainment program linked to their lagoon, and Le Reve was a fun show. We took advantage of their winter discounts (room was just $175 and show was $80), so if you can get those, this is a great deal."}
{"sentiment":1.5,"text":"After returning with our family from saratoga springs we have booked again,, every thing about the holiday was amazing, resort and food to the parks any one with children will love it, my daughter is 2 and a half and she remembers every thing from going to cinderellas castle for dinner and seein the fire works at epcot,its a MUST! we have allso stayed at Disney port orleans lastyear, i would recomend ther as well, DISNEY DOSE IT BEST!!!! rember NOT to forget ur disney dining plan, its a must and a family saver, great to eat wher u like in the parks,to quick snacks to characteor dining, its great, and saves $$$$$ Dont for get to book in advance with ur character dining and planet hollywood to advoid disapointment, The RACK OF RIBS are a must!!"}
{"sentiment":0.5,"text":"The rooms were small and there was some poor workmanship in the finish in the bathroom, plus the walls were very thin, but overall, it was really good. The service was excellent, the staff did everything they could to help. The housekeeping staff especially were wonderful. The rooms have recently been updated, and it was very nicely done with a couple of innovative touches (red bulb in the closet!) Location was great, though no parking was available."}
{"sentiment":2.5,"text":"Lovely three day stay at this hotel. Despite floods nothing was too much trouble. Staff were quite charming and great sense of humour. Rooms were splendid, and excellent breakfast. Will come back!"}
{"sentiment":1.5,"text":"Stayed here for 3 nights in September with my partner for a short city break. We paid about 70 per night for a double room, which was a more than reasonable cost for the location! We found the area was very safe and quiet., lovely to wander around at night. Hotel was a 5 minute walk to Pimlico tube station, and if you prefer to walk, it only took around 20 minutes to walk right to Big Ben. The room was clean, bedding was renewed daily, as were the towels. We had a private bathroom with a toilet, shower and sink which was beautifully decorated, and the shower was amazing! Very hot and powerful. The bed was relatively comfortable with adequate bedding. The TV in the room had a few channels that came in handy in the morning when getting ready. There were doubles wardrobes with mirrors, which were big enough to hold our clothes and luggage. Our room was on the top floor of the building and I must say the view we acquired was spectacular. From our window I could see Big Ben, London Eye, St Paul's, and The Gherkin...all creeping over the tops of the houses on the opposite side of the street. Was a really nice little bonus! We never sampled the breakfast, which was 6.30-8.30am, and the only negative I would point out is there is no lift in the hotel, and being on the top floor meant an 87-step climb at the end of a tiring day! The stairs are very steep and narrow, however this is expected in these types of converted London houses, and the staff do offer to take your luggage up to your room if required, which is a plus. All in all, if you're on a budget, and are looking for somewhere clean and central to stay, this is the place for you."}
{"sentiment":2.5,"text":"This was my first stay at the Red Rock Hotel and Casino. I can assure you, it will not be my last. This place has it all without the hassel of the strip. Easy to get to off the 215 and in beautiful Summerlin, NV, you can't ask for anything more. The restaurants are some of the best in Las Vegas and the casino is amazing. If you are looking for luxury without the hassel of the strip, this is your place!"}
{"sentiment":2.5,"text":"We have been stopping at the Sheraton Four Points, LAX on our way to Hollywood to visit my son, for many years. The staff has always been very helpful and friendly. On occasion we have arrived very late at night and were always pleased to see that Brewsters Bar and Grill was not only open but served delicious food and drinks at very reasonable prices. In addition, they remodeled this restaurant and it now has little nooks and crannies for you to sit and relax in. If you have AAA you can get a great rate that includes a great buffet breakfast at their Comfort Restaurant. Refrigerators are in the rooms, with a free bottle of water and most important, very comfortable beds. Add all that to a newly renovated pool and free use of thier computers and we will definitely stay there again."}
{"sentiment":-1.5,"text":"Stayed one night on theatre trip with friends. Had single cupboard overlooking adjacent active building site. hotel reception a muddle. Automated signing in system which doesn't work correctly. Room very basic. Needs refurbishment. Heated by electric radiator. Enormous old fashioned air con unit next to bed. Staff nice and did their best."}
{"sentiment":1.5,"text":"The hotel was dated decoration wise but other than that, I couldnt say any bad points about it. You can leave your luggage for $8 for as long as you want if you have a late flight, there is a shop in the lobby for bottles of water and small snacks. We barely stayed in the hotel as there was so much to do so the hotel was great for our kind of trip. Would recommend this hotel to anyone going who is going to New York with a busy holiday schedule!"}
{"sentiment":2.5,"text":"This was the best Birthday treat ever, the hotel was great room a little on the small side but overall great stay and the champagne bar was also different but cool. Stayed with the most nicest person ever!"}
{"sentiment":2.5,"text":"Amazing! This was the first place we stayed on our 3 week trip to the tropical islands. We went directly from the airport to the Hilton and boy was it a spot. It really makes you feel like you're in the south. To go to the check-ins you don't go inside, there are no walls on the groud level except for the changing rooms and one of the restaurants. The beach was incredible, the far end of Waikiki. I didn't want to leave after only one night!"}
{"sentiment":0.5,"text":"Location good. One block from Pitt St mall. Near everything with a quick walk or train ride. Rooms look like something from a bygone era which is a good thing. Beautiful furniture but not always usable due to the small rooms. Tried the TV once and a small selection of channels available. No need for an alarm clock as even as I was on the opposite side of the building activity I was woken at 7 am. Unfortunately every time I entered the room or turned on the bathroom light there were several small cockroaches running for cover. The room was cleaned well but there was a large amount of mould on the shower grouting. Desk staff ranged from extremely polite and helpful remembering my room when asking for my key, to one who needed to be personally addressed to leave his seat. Their website says 4*. An exaggeration. If you can get this hotel at a reasonable price it's OK. Avoid the high internet charges by buying a USB modem plus internet deal from any electronics dealer."}
{"sentiment":2.5,"text":"My husband, 15 month baby and stayed for a week at the Banyan Tree in August, and we had such a wonderful time that we are returning again in February (this time splitting our time between BT and Rosewood). We have stayed at some of the top resorts in Thailand/Bali (Aman, FS, GHM), the Caribbean (Viceroy) and Mexico (O&O), and appreciate both quality and value for money. Out of all the places we've stayed at in the western hemisphere, Banyan Tree Mayakoba comes out on top. When we looked around for our spring vacation, I couldn't find anything that offered as nice of a room (in terms of space, pool, etc.), especially for the price. We thought the beach, restaurants, spa and facilities were all very good and the room set-up, service and brunch exceptional. Highly recommend paying a little more for the courtyard suite, to get your own hot tub (as the pools are on the cool side, even in August) and dining pavilion. While I generally prefer to stay right on the beach, the inland private setting was lovely, and I didn't mind the 5 minute commute by golf cart. While this hotel has more of a honeymoon than a family vibe, we found it to be absolutely ideal for traveling with a young child. While our baby was napping, we were able to enjoy the villa's pool, lounge chairs and spacious outdoor area. The hotel provided a nice crib and swag for baby, and we were thrilled to see that the crib fit perfectly in the walk-in closet, so our baby had her own sleeping quarters where she had total darkness and slept soundly. Most nights we ordered room service after our baby went to bed and enjoyed a nice leisurely dinner in the villa (we brought our monitor so we could be in the pavilion and hear she was ok). When the baby was awake, she had plenty of room to play and run around in the villa (which was relatively babyproof) - she loved every minute of this place! The staff was incredibly warm toward children, the babysitter we used twice was very sweet and good with kids, and there were a few other kids our baby's age who seemed to be enjoying as well. Re food, We enjoyed dinner at Saffron (gorgeous setting), liked the restaurant at the beach for lunch and dinner and didn't try Tamarind (no kids, but this time I will have them deliver to our room) - all were the same price as restaurants in NYC and not quite as good, but still above average for a beach resort (I have yet to find one with truly exceptional food). Room service was quite good, but I wish the menu had a bit more variety (it got old after so many nights). The in-room BBQ looked amazing but was incredibly expensive, so we did not partake. As far as concerns, nothing material - we had a few ants when we left food out, but as soon as we dealt with the food, there were no more ants. I didn't get any mosquito bites despite seeing them in the air (they normally eat me alive). The beach did have a few rocks upon entry, which wasn't ideal, but our daughter wore swim socks and they didn't bother her."}
{"sentiment":-0.5,"text":"Overpriced We stayed at the Westin the night before our cruise to Bermuda. Beause it was my 12 year old son's birthday, we wanted to stay near Times Square. We normally stay at Affina hotels, because of the fine service and great value, but to save time and cab fare, elected to stay at the Westin this one night.The hotel is very modern, but also impersonal. The public areas felt very crowded and the service was very institutional. Our room was small and overlooked the side of a building. The cost of the room was about the same as we later paid for a 1 bedroom with full kitchen on the 33rd floor of the Affina Dumont. When I booked the room, I visualized that we would have a view of all of the crowds and activity of Times Square from our room and this would be exciting for my son's birthday. Once we got there, we realized that it is NEAR (as in a couple blocks) rather than in the heart of Times Square. There is a Ben Jerry's across the street and a few other restaurants here and there, but you mostly need to walk a few blocks to get into the heart of the Times Square action. The rooms were fine and the bed was fairly comfortable. The A/C was cranked very cold when we came in, so it took about 30 minutes before we felt comfortable in the room. I would not stay here again. If we were to do it over again, I would spring for the $5-7 each way cab fare and stay at the Affiina Dumont or Benjamin instead."}
{"sentiment":2.5,"text":"We stayed for 2 nights in August. The hotel is a 5 min walk from the metro. The rooms were very comfortable and clean, and very well equipped (with even speakers that you can plug your iPod/iPhone into). Air conditioning was functioning well, which is a plus in the summer. Staff were friendly as well, with many recommendations on nearby restaurants."}
{"sentiment":2.5,"text":"a delightful small hotel in a quiet street right by Porte Maillot, with easy access to all parts of the city by public transport. The staff are outstanding and the welcome is warm and personalised - we were unfailingly given a name whenever they greeted us. Our room was well appointed (though I don't expect a waterproof mattress cover in a 4* hotel!) and extremely comfortable, with a walk-in shower in the bathroom and a small balcony. The breakfast buffet was excellent, but at nearly twice the price of that in equivalent hotels, I was not surprised to see other guests going out to the nearest boulangerie for bread and croissants, especially as there is a Nespresso machine in every room. We felt pampered and extremely well looked after."}
{"sentiment":2.5,"text":"I travel to Daytona frequently, and decided to try this hotel over my usual accomodations. I will certainly stay here from now on during my trips. The rooms were very clean, and most importantly for me, the bed was extremely comfortable."}
{"sentiment":-1.5,"text":"unless you are demented you will hate this place .most of the people staying here just got off the greyhound and rent by the week/month . It is filthy -long black hairs everwhere and it also has bugs . The bathrooms are so vile I would not use it .the sheets are so gross , icky and stained . the carpet is filthy as well . this place reminds me of a flop house for the mentally ill and dangerous. seriously it is that bad and the neighborhood is worse ! I slept with one eye open and all my clothes on and would never of done that except they keep your first nights deposit, and my husband is 6 4 and 250. there are places to stay for not alot more , sun and moon is a great place and only 85.( its nearby ) DONT stay here ."}
{"sentiment":2.5,"text":"Wow. This place is AMAZING! Beautiful rooms! But the best part - CLUB LEVEL. Every single person from the concierge (MANY OF THEM) to the cleaning staff were absolutely amazing. The attention to details are amazing. And every single person there makes you feel like a thousand bucks. If you are in Miami, you MUST stay at Epic!"}
{"sentiment":1.5,"text":"I needed to pick up my mother from the airport and then do some shopping in Orlando. I don't know the area well, so the Florida Hotel and Conference Center was almost perfect. It was a little difficult to find, even with my Tomtom, but it was so easy to get to the airport. It was close enough that a taxi ride would be less than $20 to the airport. And it is attached to the Florida Mall, which meant we didn't need to go far to get our shopping done. Also room service went until 11pm. Fantastic for us night owls! The room was clean, spacious and modern in facilities and furnishings. And the customer service was polite and helpful. I had a good time and would stay there again. I would HIGHLY recommend paying for Valet parking. My car got dinged by somebody in the free parking lot. That's super annoying, and more expensive to fix now than the fee for three days of valet parking."}
{"sentiment":1.5,"text":"having read the reviews about this hotel after i booked it i was quite worried about staying here, but it is just a typical travelodge, basic, comfortable, good loaction, and i could hardly fault it! check in was very quick and easy and the staff were friendly and efficient. yes it was a bit of a treck to the room but the room numbers are well signposted and not really a problem. very close to kings cross station which is very handy, although there was quite a bit of train noise in the room it didnt bother us as we got in late after seeing a show and were up and out early for more sightseeing. several pubs/bars, convinience shops and takeaways close by, also noticed a mcdonalds and games arcade. overall a very pleasant stay and i would go back!"}
{"sentiment":1.5,"text":"I booked before reading reviews and was a little apprehensive. However, my husband and I were happily surprised by the location, lovely furnishings, clean accommodations, helpful staff and safe area with lots of nightime walkers, restaurants, shops etc. The charm of the hotel was evident in high ceilings, wall and ceiling moldings, tiny elevator, marble staircases, old-world furnishings, tiled bathroom, etc. Location within walking distance of Termini station made it convenient (and inexpensive) for all our traveling around the city. We stayed four nights and I would stay there again and recommend it to my friends. 4 and 5 star hotels were in the same area. The breakfast room was pleasant and clean. Food was good. All the photos on line accurately represent the the hotel. They said it was newly renovated and I agree. We got all this plus a very good price."}
{"sentiment":2.5,"text":"Oct 2011 spent a week with family at the Grand Del Mar. Gorgeous rooms, fantastic food (and no nickel-and-diming the small things -- Nespresso machine in room and free Wi-Fi) but it really was the staff that set the resort apart. Effortless grace and kindness from every single person. Not unctuous, just lovely. We really could not have had a more fabulous time!"}
{"sentiment":2.5,"text":"I stayed in the Cosmopolitan with a friend and my brother; we opted for the $199.00 room with 2 Queens & a Sofa rollaway, Room 305 to be exact (I would do this even if there is only 2 staying in the room). We were greeted by a somewhat rude American working the front desk who spoke perfect English (it's New York, of course your going to get a few). However we were aloud to check in at 11:00 AM instead of the normal 1:00 PM, the hotel did have a 1 key per room policy (which is a drag when you have 3 staying in 1 room), they will allow you to leave the key at the desk, but that is defiantly not that great of a solution either. The room was much larger than I expected, it had standard bathroom with full size tub, no closet, but a decent sized armoire & an extra counter a sink in the main room, this was handy with 3 in the same room. The beds including the hideaway were all very comfortable. As far as the cleanliness of the room one word sums it up \"SPOTLESS\", the cleaning staff maybe the best at any hotel I have stayed at. The location, really could not be better, all the downtown sites are very doable walk, and with two subway stops right outside the door, you can get just about anywhere in a hurry if need be. Starbucks on the corner and a great deli right outside the door with a pretty cool neighborhood bar on the other corner, I had a fantastic stay, and will be staying here again on my next trip to the Big City."}
{"sentiment":2.5,"text":"We had a 2 bedroom apartment for 3 nights in Jan, 2010. Everything was clean and modern, and the room smelt fresh. Friendly helpful staff, excellent indoor pool. Close to supermarkets and transport - we used the monorail heaps, and caught a bus 5 minutes away that took us to the Rocks. Walking distance to Darling Harbour. Lots of restaurants, bar across the road with fantastic cheap food. Taxi rank right outside. Great location and service, will stay there on next visit to Sydney."}
{"sentiment":2.5,"text":"Great hotel with very large rooms. Each one themed to a particular movie. I got some artsy French movie, but friends got Rocky, Midnight Run and other cool movies. \"Hollywood Hip Room\". Bed, large and comfy. 40\" plasma screen. Separate Tub and shower. Obviously the Casino is the star, very slick but fun atmosphere. Lots of restaurants, every type of food you could want. Location - right in the centre of things. Opposite the Bellagio, and it's famous fountain show."}
{"sentiment":1.5,"text":"stayed here for five days in mid january ; minor gripes like being kept waiting for room till well past 4 pm, and almost incomprehensible lighting system, as well as a heating system that went bonkers, but apart from that the rooms are splendid, the restaurants excellent, the bars wel stocked and well served, and the decor - given tht a casino sits necessarily in the middle of the property -beautifully done.the Towers are the place to be,,,,,and the best restaurant is La cave,,,forget okado ...."}
{"sentiment":-1.5,"text":"Nice looking rooms but a porno movie was shot in the room right upstairs from me. Besides the noise from above there was the \"crew\" that shouted all night and slammed doors until around 5am. When I asked about it at the front desk they were aware a crew was there doing \"interviews\"...yeah, riiight."}
{"sentiment":1.5,"text":"I read a lot of mixed reviews about the hotel and wanted to put things in perspective for those considering this hotel. There is a general trend in the past reviews that those who hated it also overpaid for the rooms and those who loved it (like ourselves) paid a reasonable price for it. We checked in on Dec 23 and out on Dec 26 for $99/nite and absolutely loved the hotel for its location - it's 5 min walk from Time Sq and right smack in the middle of Broadway's theatre district, not to mention just 10min walk from Rockefeller Center. Of course if you want to stay there this coming New Year Eve's weekend, it will be $255/nite and you will definitely hate the hotel for that price! (or maybe yourself for paying that!) It's a tastefully decorated \"boutique\" hotel (read : small) and since we only showered and slept in it, it didn't matter to us....for those looking to stay indoor to enjoy a big luxurious hotel room, my advice is don't come to NYC - you're missing the point here! Breakfast was simple bagel and coffee - you can get better elsewhere and you should - we didn't come to NYC to chew on cold bagels and drink bad coffee anyway. My only complaint is that the bed are way too soft - you just sink into them. However we were so tired after walking the city each day that we slept like a baby - even if the bed was too soft. P/S: our $99/nite rates were booked thru Expedia....the hotel's own website charges $120++/nite"}
{"sentiment":1.5,"text":"I stayed here with my 2 teenage daughters. We loved the location, room was very clean and spacious for a room in NYC (2 queen beds). Great front desk service, speedy check out. Parking garage just accross the street. The breakfast was basic/simple continental breakfast but it was all we needed - and it was fresh (capuccino machine was surprisingly good). Staff was very knowledgable in helping us get around, even helped arrange our transportation back to the hotel. I will come back and stay at this hotel, hopefully soon."}
{"sentiment":1.5,"text":"This is a very small but clean, friendly and well appointed hotel. It is situated 2 minutes walk away from gare de l'est and the St martin canal. The rooms are very very small as is the whole hotel, but the staff are friendly and it is reasonably priced. The breakfast is a little dull and lacks a warm alternative, but adequate. I would recommend this hotel to couples but families may find the rooms too small. All in all a good clean option for accommodation in paris."}
{"sentiment":2.5,"text":"My wife and I stayed at the Holiday Inn Seattle from November 10, 2007 through November 13, 2007 in room 528. Overall we were very impressed with the quality of the hotel accommodations for the price we paid. We stayed 3 nights through a Southwest Airlines vacation package so we do not know exactly how much the room was per night. Roundtrip air fare from New York, three nights, fees, and taxes came to $799.00 total for the both of us. My guess is that the room cost us about $80 a night. Check-in went very quickly. Kimberly was very friendly and gave us a two-room suite. We were only expecting an ordinary room, but that was a pleasant surprise. The room was very clean and had a living room area with a sofa as well as a bedroom. The room also came with two television sets. The bathroom was a little on the small side, but served all of our basic needs. There were plenty of towels. The shower pressure was very strong. We enjoyed all the complimentary shampoos and soaps and found them to be of a good quality. The bed was very comfortable as well and came with four pillows. The living room also had a sink, refrigerator, counter space, and a microwave. Our room also had a nice view of the Seattle skyline. The location of the hotel was not the greatest, but by being just slightly outside the downtown area, we got a good deal on the price (and so could you). If you walk just 5 minutes west you cent cent re in the downtown area. You are also a 10 minute walk from the Space Needle. We felt completely safe near the hotel. Yes, if you cent cent re walking in the direction of the Space Needle, there is a highway, but all you have to do is walk a block west and you cent cent re at a safe pedestrian crossing. If you do not like walking, there are a number of buses that can get you to downtown and other parts of Seattle. The number 5 or 358 bus can drop you off practically right across the street from the hotel. Buses are only $1.25-$2.00 and free in most of the downtown area. We recommend taking a 194 express bus from the airport to 4th Avenue and University, walking one block west to 3rd Avenue, and taking the 5 bus to the hotel. That bus ticket will only cost you $2.00 as opposed to a $40-$50 taxi ride. There were some minor inconveniences. We did not get maid service our third day there. The made came by at 4:30 pm and I asked her to come back in 15 minutes as we were preparing to attend a Seahawks game. The maid never came back to clean the room. The hotel did not have a pool, which would have been nice. The carpets in the hotel hallways were in need of replacement and clearly showed their age. This hotel met all of our basic needs and we saved a ton of money staying here as opposed to a similar quality hotel that is a 5 minute walk closer to the downtown area. We would definitely stay here again. Marc T. Hardekopf"}
{"sentiment":2.5,"text":"i never write reviews, EVER, but i feel i must tell you about a recent stay i had in toronto a few months back.. Me and my family traveled to the King Edward hotel from uptstate N.Y. after being stuck in traffic for 3 hours with a sick kid, hyper dog and heavy heavy rain it was a great pleasure to arrive at the King Eddy.. So pleased that the staff were uber friendly. The doorman that greated us was the gem of the whole hotel. I dont remember his name but he had a really awesome handlebar moustache. We relied on the doormans knowledge of the city for most things we did. They know there stuff so dont be afraid to ask them. Parking downtown is not cheap but if you plan on taking your car out of the lot at all it is a much better deal to get the valet parking the hotel offers. It is $40 but you really save in the long run is you use the car. Very close to great dinning and loads of shopping, my husband and son went to a hockey game and was located close to the arena.. The hotel is dog friendly and is located a half a block away from a off the leash dog park. Once again, cant wait to return"}
{"sentiment":1.5,"text":"We stayed here on 4th July 2004 for one night arriving at 8pm. Shuttle Bus pickup was quick. Check in one minute. We had two patio rooms on the second floor. They were clean and well presented. Staff were friendly and breakfast was excellent. We would definitely stay here again."}
{"sentiment":-0.5,"text":"Internet connectivity was non-existent at Aria. You charged a $25 resort fee which includes WiFi but I was unable to even download the WiFi log-on screen. I switched to 3G and connectivity was hit and miss, but mainly miss. Three of us in the group were not able to make a call on our iPhones due to no service! These problems are ironic considering your website boast \"Wireless Internet connectivity will be up to eight times faster (128 kilobytes) than the average U.S. guestroom today.\" Well 8x0 is zero. Is this a scam to force us to use the room phones? We have been going to Aria since you opened and keep hoping you will fix your service problems. Still after 3 years your service is very poor. You have one bartender to serve all the poolside waitresses! It should not take 45 to get a beer poolside. What kind of business plan is this? The faster the turnaround the more drinks you sell. But instead you continue to ignore this problem and increased the cost of the drinks($16 for a tiny mimosa-reallly?)! All this does is encourage your customers to bring in their own alcohol which makes you zero money. We tried to get lunch at the Breeze Cafe yet on a holiday weekend you had ONE cashier working the counter (customers and the phones). We tried to get a sandwich at the Sweet Chill but you had 2 cashiers-one on the phone and the other making sandwiches for a party of 6 leaving zero cashiers waiting on customers. We left and went to the CVS and bought food which means you made zero money from our hunger. And finally we tried to have drinks at the bar by the front desk. We had a party of 5 and there was one other couple in the bar. Yet it took a15-20 minutes to get our drinks. You should go undercover as a customer and experience our pain and frustration. Aria is a beautiful hotel in a great location. But you are treating your customers poorly and like an ATM machine. Apparently being cheap with your service is more important than your customer's experience."}
{"sentiment":1.5,"text":"I have stayed at MGM tower rooms which I didnt care for. The rooms are nice but walls are paper thin. I have also stayed in the MGM West Wing which is really cool, very modern, on the small side and the bathroom has no room to put anything. The Signature Jr Suite was very spacious. It had lots of drawers and closet space to put everything. It did get loud one night but I guess we should have shut the outer doors. There is another set of doors per every two suites that you can also close for additional privacy which would be great if you have friends staying in suite next door. From the Signature to the Studio walk was about 3minute walk via indoor moving walk way; then from the Studio walk to the Casino was about another 4-5 minutes...it wasn't too bad. The only time I regretted being so far from the Casino was the day I checked out and had not cashed in some chips so I had to walk or take a cab to the casino and had to leave my bags with the bell. I would definately stay there the next time I am in Vegas."}
{"sentiment":1.5,"text":"Stayed in San Fran for 4 nights in the Tuscan Inn. The hotel was good, room was a little small but very clean and the bed was very comfortable. The location was excellent- so close to all the touristy things. The manager was a little grumpy when we first checked in but the rest of the staff were extremely friendly and helpful. I would recommend this hotel to anyone. Bring your woolies though coz San Fran is sooo cold!!"}
{"sentiment":-1.5,"text":"The lobby is deceptive and makes you think the hotel might be okay, but it's NOT. Checked into a room that had a used chapstick container and m&m's on the floor. The water was brown when we turned on the shower and would not drain. The paint was peeling off the walls in the room and in the hallways. All the hallways and elevators were filthy and looked like they hadn't seen a vacuum in years. Called the front desk and they were extremely rude, interrupted me on the phone and said they 'would send up a bellman to move our room.' No one ever came. After an hour we called the front desk again and got hung up on. FInally we went down to the lobby and the front desk clerk gave us a new room. This room was equally as dingy. The water this time would alternate between scalding and frigid no matter what you sent the temperature at. You couldn't even shower. And to make things worse, they tried to charge us twice as much for this room because it was 'PEN 5000.' So if you want a dingy double bed, unregulated water temperatures and garbage, and front desk staff that yell at you, book here. It was so bad we had to find another hotel for the next night. Save yourself, don't book here!"}
{"sentiment":-0.5,"text":"I booked a 6 night stay (room 402) in this hotel based on the previous \"star\" reviews. The good news -- excellent location; large bathroom, lots of hot water, good sized bedroom, mini fridge.The worst problem was the noise -- this hotel is situated on a major thoroughfare across from the Cromwell Hospital (yes, ambulances). If you insist on staying here -- don't book a front room, Advice for hotel - replace the holey sheets, the hairdryer held together with duct tape; the tattered and singed lampshades; and get rid of the black growth on the grouting of the tub. These are all fairly simple things to remedy and would make a world of difference as far as overall impression goes. Staff were fairly good -- some definitely friendlier than others. It was clean. Definitely not a boutique hotel. Would not pay more than what I paid. ($114/night) and only if I had no alternative for the price range."}
{"sentiment":2.5,"text":"Like many others, I booked based on Tripadvisor. The hotel is an ideal location for a city break being a calm place to go back to after a day of visiting sights. The rooms are excellent, very clean with high ceilings and well fitted bathrooms. The service is friendly and personal. Location wise, everything is walkable, although the Vatican would be stretching it. The hotel would especially suit people arriving by train as it is only about 5 minutes from Termini. Some reviews have said that the area around the hotel was not the best but we always felt very safe and would happily return."}
{"sentiment":2.5,"text":"This hotel is excellent, I have stayed here twice now and would 100% reccommend it. The rooms are excellent, the service is excellent and the location is right inbetween Times Square and Fifth Avenue BUT still in a quiet street. The hotel bar is fantastic. I am a really fussy traveller but this hotel is fab."}
{"sentiment":1.5,"text":"Pleasantly Surprised w/Barcel Dominican Beach Just got back from the Barcel Dominican Beach Resort (6/26 - 7/1) and I was pleasantly surprised by the property, amenities and staff. I too read the reviews and wasn't expecting what I got. It seems everyone's experience is hit or miss and mine was very nice. The hotel is indeed a short ride (20 min max) from the airport. There were no lines when we checked in and figured it wouldn't hurt to ask for an upgrade. The desk manager said he'd try and we wound up getting an oceanfront (6702) however it was a single and we needed a double. We begrudgingly gave it up for a double in Block 5 (5202) which was also close to the beach. The room was actually more comfortable: bigger and modern. However, it faced the pool and became a lil noisy in the evening when the disco let out. It's not close to the disco at all but some folks would make a racket on their way to their rooms, the 24 hr pizza/burger place or the beach. One night they hung out right in front of our balcony and we had to call security to ask them to move. It seems the spa rooms in Block 6 are the hot commodity. They're right behind Block 5 but much quieter and more perks.I don't understand the comments about the language barrier. The staff speaks multiple languages. I speak Spanish but my travel buddy doesn't and she managed to get everything she wanted. I thought the staff was very nice and went out of their way to accommodate us. We brought a couple of singles for tip money and that didn't hurt. We were on a first name basis w/some. The animation staff is full of energy and work all day. You'll see them on the beach, by the pool, in the evening variety shows and then at the disco. They must run these poor kids ragged but they don't seem to mind. They're always smiling trying to get you involved.The food was pretty good at the buffets and a la carts. We didn't get sick but we were very regular. We're picky eaters so we stuck w/food that was prepared in front of us (e.g., omelets, grilled fish, pork chops, etc.). There is nothing appetizing about food that's been sitting out. Also, don't overload your plate w/a ton of stuff because it won't sit well in your stomach. Use common sense and you'll be fine. The Brazilian, Mexican and Japanese restaurants are a must. The Italian I could've done w/out. Note, the only place to grab a bite between 3-6 pm is the 24 hr pizza/burger place and the lines are out of control. The pizza is good but I wasn't diggin the burgers. Space out your eating time and you won't starve like we did. Btw, you'll see advertising for Captain Cook's seafood restaurant. Skip it. The food is lousy (how can you botch grilled seafood?) and they'll charge you $60. The only thing cool about the place is the free water taxi.The beach is beautiful and there are a ton of chairs. However, if you want shade, you'll have to rise early to claim a palapa (thatched roof umbrella). We got up at 6:30am and threw our towels and some clothes on the chairs then grabbed breakfast. They weren't touched by the time we returned. Yes, it's selfish but everyone does it so when in Rome...or DR. Btw, the massage huts on the beach are a must. They're cheaper than the spa and the breeze is delicious. Faustina runs the one near the beach bar. She's fantastic and the relaxing massage for $30 hr is out of this world.This was my first trip to Punta Cana and I'll def go back. However, I'd like to check out other hotels to compare. I heard the Melia and Flamenco properties are some of the best. Keep an open mind and you'll be fine. If you're expecting five stars go elsewhere. I hear the French Riveria is wonderful."}
{"sentiment":2.5,"text":"great location, between Piazza San Marco and the Rialto Bridge. Large room with kitchen, very clean, comfortable beds, quiet., With a great overlook the canal. Bathroom small but clean. Breakfast simple but nice. The staff was very friendly and helpful. It made my trip to Venice so much better."}
{"sentiment":2.5,"text":"Lived up to the hype! Just got back from the Bahia Principe. We were there for 1 week. We picked it from all the positive reviews from Trip Advisor. We had booked the Diamond Club through Sunquest, and to our delight were upgraded to a Golden Club room. I'm not sure what the difference is between the rooms, but the DC villas are 3 floors and the GC are 2. The GC are also closer to the beach.The resort is big, There are trams that run constantly. We never usedthem. It's only a 5-8 minute walk from the beach to the main lobby. And it's a beautiful walk.The room was amazing. Always clean. Big. Has a patio or balcony. There was no iron in our room, but you could get one at the front desk. There was an umbrella for those rainy days.The weather was great. The Weather Network said rain all week. It wascloudy here and there. No rain. The restaurants were ok. I was not impressed with the Mikado or the Mediteranean a la Cartes. Would not recommend them. The French and the Italian were very good though. The duck was amazing. The service as well.The main buffet had a huge selection. Something for everyone. Strictvegans may have some problems though. The quality was very good considering it's a buffet. The other buffets around the resort were very good as well. The pools are on the cooler side, but warm once you get in an move around. The beach is beautiful. I can't say enough good things about it. Unbelievable. We did get up early to get our beach chairs. I'd say for the pools, if you want one in the shade - get up early. Before 8am. Out of the shade by 9am. There aren't alot of chairs around the pools.At the beach, if you want a chair in the shade, get one by 7:30 or so. There are always non shade chairs around - just have to search for them.In the Pueble Principe there are shops and vendors with carts. Watch out for the guys with carts, very aggresive salesmen. They have alot of nice stuff though. Be prepared to haggle.Learn some spanish if you have time. Even if it's just how to order a drink, and please and thanks. They really appreciate it. The majority know very little english.I would suggest tipping as much as you can afford. Apparently they only get paid $50US per month. The Dominicans work so hard. They were weeding the gardens at 9pm. Cleaning the beach at night. Constantly sweeping, mopping, spraying, painting. Hard workers, and they all seem to love their jobs.We tipped our maid, turndown maid, mini bar guy, buffet servers everyday. The gardeners love when you tip them. I think they deserve the most (the maid too). We left our maid gifts and she left us notes.It was a great experience. I would definetely go back. The Dominicansare so friendly. Such a change from North America.Bring lots of sunscreen, aloe vera and dollar bills for tipping."}
{"sentiment":0.5,"text":"My husband and I chose it bcoz its downtown , we have 2 kids , 2 yrs and 2 months . The room smelled badly and we had a balcony but it was dirty so we didnt use it"}
{"sentiment":0.5,"text":"My wife and I always spend an evening in Chicago to celebrate our anniversary. This year we chose the Blackstone. Very unimpressed. The service was adequate. The front desk clerk never said hello or asked how we were doing upon check-in. It almost seemed as if we caught her right before a break. We asked if our room was a lake view. She said we could upgrade for an extra $40. I suppose the room went un-used for the evening. Would have been nice to get the up- grade, but still had a nice view of the Willis Tower and Harold's Chicken Shack. Was actually quite loud, could here the \"L\" and emergency vehicles all night. The bed was ok- the pillows were horrible, too big and hard. The room was nothing special. Bathroom ser up kind of strange with slider door and no door on shower. Made for a chilly shower. Probably will choose somewhere different next time, but I suppose for the price and location it served the purpose."}
{"sentiment":2.5,"text":"This was my first time in NYC. I did not know what to expect from a hotel that was a decent price in NYC. I figured once we got there we would be in hell for 9 days. But I was very very wrong. As soon as my sister and I arrived we LOVED the hotel. Everyone at Hotel 17 was so friendly, and helpful it made our trip that much better. If you are looking for a 4 star hotel well then keep on looking, but if you are looking for a place that is one of those amazing bricked house, tree lined NYC streets you see in the movies then stay here. We loved how it was located near Union Square, so there was always something, and somewhere to go. Being two younger girls and always being on the run we were not sure if we would feel safe walking back to the hotel; but we felt safe at all hours. From leaving at 4 am in the morning or returning at 1 am the streets and neighborhood around Hotel 17 were so safe and comforting. Another concern we had was the shared bathrooms, but out of our 9 days there we never had to wait for the bathroom once. So do not let the shared bathrooms scare you off. Stay here when you are in NYC and you wont regret it."}
{"sentiment":2.5,"text":"Located right between historic and downtown Montreal; this W is a winner be it business or leisure travel. Smart rooms with nice views (road facing) and elegant rooms with no views (rear facing) that come in different sizes. Homely (living room) and welcoming lobby manned by friendly ambassadors and associates makes for a great stay. Restaurant and room service serves great food. Nice bars that are packed on the weekends."}
{"sentiment":2.5,"text":"Me and my partner have just got back and we had the best holiday ever. The hotel is excellent we can't find a single fault . The rooms are first class the food is first class and the staff were also first class. The entertainment staff were exceptional racardo,nely,polo,and ramon just to name a few . We went to CoCo Bongo with nely she looked after us all night it was fantastic we had our own space and bar waiter the show's were great. All the staff were very friendly claudia and alfredo were our favorites we would recommend this hotel to anybody."}
{"sentiment":2.5,"text":"Would Stay Here Again The view from 3503"}
{"sentiment":1.5,"text":"Great hotel!! This is a very nice modern hotel slap bang in the middle of NY. What we loved about the hotel was the size comfort of the rooms. Huge bed, desk, great view from the 25th floor room looking north uptown over the river. Bathroom is also great with a great double headed shower.Shula restaurant is very nice with big portions good service. Hotel bar is ok but with slow service.Negatives - none really apart from not much toilet roll on the first night a $18 1 minute phone call to the UK. Total rip off. How can any hotel justify this cost ? I recomend you go to the Marriot on Times sq go up to the revolving restaurant / bar for great view of Manhatten you can see the Westin from there too.I would stay in this hotel again!"}
{"sentiment":2.5,"text":"My husband and I booked a night's stay at Hotel Andra. It was a splurge, but worth it. Upon arrival, the gentleman at the front desk asked if we would mind a free upgrade from a room with 2 queen size beds to a suite with a king sized bed. Who would turn that down? The room was immaculate and very large. The robes, linens and towels were high quality and the bed was one of the most comfortable ever. The staff was helpful and friendly. We were given an umbrella for a walk around Belltown. Later, we enjoyed drinks by the fire in the lobby while we awaited a cab for a late dinner at Canlis. We had breakfast at the attached restaurant, Lola, the next morning...again, very friendly service and good food. Parking is pricey ($30 a night) so be warned, but this was a fun location, close to shopping and nightlife."}
{"sentiment":1.5,"text":"This was my second stay at the Hilton Los Angeles Airport. My experiences have been consistent. Friendly front desk staff with easy, fast check-in. Large , clean rooms. Being only few minutes from LAX and offering the free airport shuttles every 15 minutes makes it the perfect option for an early morning flight."}
{"sentiment":-1.5,"text":"My mother and I stayed there for one night only, - good for us, since we absolutely horrified! We booked a twin room, and got a room for four people, - nice. We had a fridge, - nice. The window wouldn't close, the room was damp and the wallpaper was coming off, - not nice. The bathroom, which we paid extra to get, was mostly a dirty cupboard in the corner and the toiletseat was loose, - not nice. But whatever, we thought, this is London, it is cheap and you get what you pay for right?? So we were happy and spent a lovely day in London and had a nice walk and saw Big Ben, Westminister Abbey and the parliament in a couple of hours and didn't even have to take the tube at all, since the hotel has a great location. (We're Danish, we like to walk.) Back at the hotel, we realised, that someone wanted us to have a chilly night, since the heating was turned of and we couldn't turn it back on and the window still wouldn't close. Again we thought, - you get what you pay for. But in the morning my mother found a nasty bug in her bed and you could see it was all fat with my poor old mothers blood inside. EEEW! I know it was cheap, I know it's England(I've lived there myself and worked at another hotel) but that was just too disgusting. What you see in the pictures at this website, is what you get. Great location, but wrong hotel. Do yourself a favour, do not stay there. I surely won't."}
{"sentiment":1.5,"text":"We stayed at the Acro from sunday through tuesday. The room was small but clean, the bathroom was also small but clean - though this is what you should expect in Amsterdam (size wise anyhoo). The shower was *great* very good pressure and hot hot hot water. The breakfast was good - though the breakfast room can get very crowded. The little bar is not bad either, handy for a drink while waiting on my wife to get ready. The location is pretty much right beside the Rikesmuseum so Leidseplein is 5 minutes away, as is the Vondelpark. Staff were good too, and recommended a great seafood place (Bark). Would stay again. Minor gripe - the tv remote is kept at reception, and 4 floors is a long way to go when you forget!"}
{"sentiment":1.5,"text":"My partner and I stayed at the Parc for 3 nights in late August. Love the location and the hotel although being remodeled at the time was in very good condition. Check in was quick and smooth. Loved the room. Very comfortable bed, great shower. The hotel is close to all the great downtown shopping and restaurants. Also there is a small bakery right outside the door for a quick breakfast. Across the street is a BART station and very close to the Cable Car line for a jaunt to fishermans wharf. My only complaint was the cost of internet in the lobby - I believe it was $5.99 for 20 minutes-I bit too steep for me! There is a sports bar and an asian restaurant on premises. Overall a great experience."}
{"sentiment":0.5,"text":"This was my third stay here, and for sure this hotel is ideally located in Paris, right next to the place St Michel, Boulevard St Germain, rue Saint Andre des Arts, rue de la Huchette... a great positive. There is a bar downstairs with a small terrace/garden, and a beautiful terrace on the roof (alas, not too useful during the winter...) While rooms are very small, they are modern and some of them offer a small terrace with great views of the city and Eiffel tower; the bathrooms are very modern too. However rooms are already worn out in details and cleanliness is not really perfect. Airco is a bit noisy."}
{"sentiment":2.5,"text":"Hotel David - bravo, bravo, bravo Just returned from 6 nights in Florence at the Hotel David - chose hotel based on reviews on TripAdvisor and Venere.com - was not disappointed. Spotlessly clean, large rooms, baths. Very helpful staff. Good Italian breakfast - great capaccino - early evening snacks - dry cleaning/laundry - 24 hour turn around - my husband is not a walker, but did the easy down hill 10-15 minute walk to Ponte Vecchio almost daily. Taxi service and bus service super close. Nice family run Trattoria L'Orologico across street . Lovely park right across bridge. Just wished we could have stayed longer! Would definitely recommend and return."}
{"sentiment":0.5,"text":"While it is a bit off the beaten path, at the Lombard Gate of the Presidio, it is convenient to several main bus lines to get anywhere you might want to go as a tourist. The beds were extremely comfortable with down quilts and fluffy pillows and it's location made it very quiet at night. Although, I have to say, the bathroom was very small as were the towels, and the floor could have been a bit cleaner. The staff was very friendly and incredibly helpful, giving us tips on how to get around and they made up for any deficiencies of this little, hidden, and very affordable motel."}
{"sentiment":2.5,"text":"Stayed in Carlton Hotel over the new year's. Had originally booked for a normal room in their old wing. Upon check-in however, I requested for a room with the nearest view of the city due to the new year's fireworks display. The staff gladly upgraded us to a room at their premier wing and I must say it does not disappoint. For starters, the room is huge. I have stayed in about 7 other hotels in Singapore and this was certainly the largest I've seen. The bathroom was also larger than normal, with cool marble tiles and a see-thru glass panel. The toiletries were from Molton Brown. 2 bottles of mineral water were also provided on a daily basis. The furnishings are new, well-appointed and add to the ambience of the room. It looked like some conscious effort was really done to differentiate the premier wing rooms from their regular ones. Their gym facility was well-equipped, with the machines maintained relatively well. Did not get to try the hotel breakfast as I had only booked for the room, but room guests were given some discount coupons to dine in the restaurants in the hotel. All in all, I was pretty satisfied with my stay at Carlton Hotel. The room upgrade really made the difference. If it were not for that, I believe I would not have been able to give such a positive review of this hotel so try the premier wing rooms if you decide to stay here!"}
{"sentiment":2.5,"text":"We were in Disney last month. After days of going online, checking reviews, pictures of hotels, locations we decided to stay in a hotel within Disney. We reserved and were all set. Well a week before our trip, I went online and was very lucky to come across great reviews of this Holiday Inn. Did my calculating and debating on what to do and changed the reservation. Since there was a free shuttle and we went for the option online for the breakfast brunch, kids eat free was great, night and day, we cancelled and reserved here.. The service was amazing, the rooms were new and locaction was great, it was clean. The pool was nice, the breakfast buffet in our package was perfect, many choices and all yummy. The shuttle service was timely, etc.. I would only say that the parking I thought should have been free as it is offered free in the other hotels near by. The location is great for disney and outlet mall shopping. My in laws dont speak spanish only and had no troubles with communications. The managment and staff were great, I had a dilema with a pizza delivery, and the staff in the hotel helped me out greatly. It was not even their problem. Would totaly recommend this hotel and will stay there again!"}
{"sentiment":-1.5,"text":"I will never stay at a Radisson following my recent experience in Boston. The following are some of the reasons why: (1) Horrible Air Conditioning. Our a/c was turned off when we arrived. Considering we were on the top floor and in Boston during extreme heat - this doesn't make sense. Our a/c ran continuously (with our drapes closed the entire time) from Friday am to Sunday am and it NEVER got below 78. We had to sleep on top of the sheets the entire time. Miserable. (2) Horrible Beds. Perhaps some people like the Sleep Number beds, but we found them to be deplorable. We were first put in a room where the bed didn't work. The remote didn't display a number at all. One side was hard as a rock and the other was a sunken mess. So if you wanted to move from one side to another it was like climbing a mountain. We had to change rooms because this bed was such a mess. The hotel did comp our room the first night, but because we were in town for a wedding and there were no rooms available for the 2nd night we were stuck there - still left paying a rate way more than what this hotel is worth. This hotel is really nothing more than a glorified motel. Note, when we got in the 2nd room - the TV didn't work. Stupid thing wasn't plugged in. Unbelievable. Even in the new room, where I guess the bed worked, it was horribly uncomfortable. Who wants to get in a hotel bed at night and have to adjust to a stupid sleep number. (3) Horrible Pool. The hairs on the white floor were everywhere. We tried to ignore it and take a swim to escape the heat of our room, but after about 3 minutes we had to get out because hairs floating in the pool were wrapping around our arms and legs. Nasty. (4) Horrible Alarm System. Of course, just as we were about to escape the mess of this hotel and check out, the alarm system went off. The alarm was hardly audible - it would never wake a mid-hard sleeper. Also, the alarm told us to wait until further instruction before we left. We were so thrilled to leave anyways, so we hiked down the 24 floors with our bags. The alarm, however, never actually told people to leave - even though fire trucks were out front when we got downstairs. (5) Noisy. The connecting doors in the room allow all of the noise to go through. On the final night and morning of our imprisonment there it sounded like a sorority meeting was taking place next door. Later saw about 5 teenage girls leaving the room. You could hear absolutely ever conversation they had - and I don't think they were even talking that loudly. (6) Other downfalls. - no mini fridges in hotel - balconies are sub par - no furniture or way to enjoy if you sit down - dingy, dark lobby - never any bellmen outside to help get taxi - had to get our own each time While the hotel did try to fix the situation with the bed by moving us to a new room - we were still stuck staying there for a wedding and paying a price well above what I would pay for a comparable motel. Paying $300 a night for no a/c, dirty, loud, uncomfortable, and unsafe conditions is ridiculous. I don't believe I have ever stayed at a Radisson before, but I will NEVER do it again. There are way too many other nice places in Boston to stay."}
{"sentiment":0.5,"text":"Disappointing We spent 10 nights at Nusa Dua beach as the second leg of our honeymoon. After spending 4 nights in the wonderful mandarin oriental Hong Kong this hotel was very disappointing. We received no special treatment for beig honeymooners and upon check in to our Palace Club room we were greeted by a very strong damp smell coming from the bathroom and balcony area. We were shown another room which was exactly the same and were told our only option was to upgrade to a Palace Club Suite for an extra $100 a night. The suite was more spacious and the living area and bedroom did not smell, however the bathroom was not as clean as I would have hoped and didn't smell very fresh.During our time in this room we had to kill 2 cockroaches and couldn't leave any drinks or snacks around as they attracted hundreds of ants.I must say that the public areas of this hotel are very nice, the lobby, palace club and gardens are very nice. Pools are OK but a bit shabby, with loads of noisy kids. The restaurants are fine we has nice shushi in maguro and lovely pizza's in Sandro's. The Indonesian restaurant offered good quality food but was quite expensive. The best meals we had were at Ikan in the Westin resort next door.The lifts are dodgy to say the least and the doors slammed shut on me once and bruised both of my arms. I was told that someone on another floor must have pushed the button. Helpful.Our Thomas Cook rep Kasna was very nice and helpful and arranged some very good trips for us at reasonable prices.The beach was OK but most days the sea was too rough to swim in. There are some vendors on the beach but they are friendly and don't pester you too much.Nusa Dua is a nice resort for a relaxing holiday but if you want a nice room this is not the best hotel to go to."}
{"sentiment":2.5,"text":"I have stayed in Kimpton hotels before. So I knew this would be good. I specifically chose this particular hotel because it was new. In fact I made my reservation long before it opened. The room was amazing...the view was amazing (could see the top of the EMpire State building). The wine reception every afternoon was awesome! The outdoor area where we could enjoy the wine with other guests was amazing. The service and employees were all very friendly and accommodating. The location was perfect. Just a short walk from an underground and not too far from Times Square. If you haven't experienced a Kimpton yet...you are missing out!"}
{"sentiment":2.5,"text":"Went there with my two lovely daughters and my four year old grandson Alfie for a long weekend. We had a fantastic stay. The staff were amazing and very friendly, they made us feel very welcome from the minute we got there. The deco was amazing and very hip! All very laid back in the nicest way, loved the honesty bar and mini kitchen.. Loved the gym and sauna a great touch and the sauna a must after a long day sightseeing! I will tell all my friends and will return again soon.."}
{"sentiment":2.5,"text":"My 3 friends and I have just returned from an 11 night stay at the Tuscany. As this was quite a long stay we were looking for accomodation that was not so expensive as some of the Strip hotels, and we had already stayed on the Strip for 4 previous trips and that was no longer important. plus it would give us more gambling (I mean spending money, just in case husband reads this). Read all the reviews good and bad on TA and decided to book here. What a great decision it was. We were all delighted with it. There was one small hitch, in that we had booked a room with poolview and balcony and we had no balcony. To be fair they did offer to move us to one with a balcony after 5 days, but when we saw which one it was to be we decided to stay put. The balcony was obscured by tree branches, and thought maybe it would be of no benefit. Anyway for 4 ladies to pack, move a couple of blocks and then unpack seemed to be too much of an upheaval. It took me long enough to pack my suitcase anyway! The room was great. Overlooking the pool, near to all the bars and restaurants and casino and only a short walk away from the road that takes you straight up to the Strip, which was only and 8-10 minute walk. As everyone had said before the rooms are huge! Plenty of room for all our things and still loads of space. Everything was really clean. There was a really relaxed atmosphere coming from the pool area everyday. When we were all getting ready each day we would have the windows open listening to the great music that was coming from the pool area. Relaxed around the pool only a couple of times during our stay, but that was because we had so much to do and also because it was so hot. All the staff were really friendly and it just seemed to be that much more personal than the hotels on the strip. Compared to most of the other hotels the casino was small (not tiny though) but I have to say that we did most of our winning here! So to me it is a great casino. Cocktail waitresses were really attentive and ffriendly, so were the waitresses in Marilyns Cafe, especially Maureen, she was great. All the guys on the bell desk were great, especially once they got to know us. Even though the hotel suites were running at full capacity most of the time we were there it was never crowded. We all had a fabulous holiday, and will definitely stay at the Tuscany Suites when we visit again next year. Cant wait!!!"}
{"sentiment":2.5,"text":"We went to celebrate my wife's birthday, and we have never been treated so well in a hotel. The staff were all very welcoming, particularly Rajni, who remembered our name and who went out of her way to be helpful. The concierge was also very courteous and helpful. We were given a complimentary upgrade to a king size room and also a complimentary bottle of wine - an excellent gesture. The room was well designed, well equipped and well decorated. The hotel facilities were also good, creating a buzzy and enjoyable atmosphere. Well done, Radisson!"}
{"sentiment":2.5,"text":"The Belleclaire was a fabulous hotel for the price. Very nice neighborhood on the Upper West Side. Relatively quiet, 2 blocks from the Metro and Central Park, lots of great places to eat nearby. 4 of us stayed in a suite which we were quite impressed with. The bathroom was a bit small, but the room itself was bigger than expected. The beds were very comfortable, the room was clean and seemed to have been renovated recently. We didn't notice any noise from other guests, and since it's a pretty quiet part of town, street noise was minimal. I would definitely recommend this hotel to anyone coming to visit NYC!"}
{"sentiment":-1.5,"text":"Very different experience than others I made my reservation based on the comments here and perhaps because I was a single woman travelling alone and the others were couples, I may have gotten the short end of the stick at this hotel. My room was literally not large enough for me to open the desk drawer and walk around...I had to crawl on the bed to get around the desk. My room was on the ground floor and so noisy...I don't understand the comments about this being a quiet location because I heard every conversation from the street. And, the air conditioning didn't work in my room and I couldn't open the window because of the noise. I've travelled a lot in Europe and this was one of the worse hotel experiences I've had. I had stayed earlier in the week with my co-workers at the Monna Lisa which I had recommended based on reviews here and that one exceeded my expectations, so perhaps my experience here was just an anomaly."}
{"sentiment":1.5,"text":"Got this place for $65/night ($50 priceline bid plus their upcharges and taxes). Nice Ikea-ish furniture, nice TV, mini-kitchen, etc. All in all I would recommend. $6 parking charge though but the garage was nice."}
{"sentiment":1.5,"text":"We're just back from 3 nights at the RBS. Overall, this hotel is above average in terms of the quality of the service, the ambiance and the resort employees. The beach is very nice as it is secluded and the water is clear, with no waves at all. Our room was very nice with an ocean view, 2 queen beds and balcony. There is only one restaurant, open for breakfast and dinner and there's a snack bar by the beach for lunch. We found the breakfast and lunches to be good for the money but the dinner was way too expensive and not that good. Fortunately, there are good local restaurants within a short drive. Overall, we think we will probably go back to the RBS in the future."}
{"sentiment":2.5,"text":"First, they only charge $10 for the pet. (It's $70--non-refundable at Marriott). They provide treats and a list of places where it's ok to take dogs, such as outdoor restaurants, which wineries are dog-friendly, where the dog parks are. The motel is located right next to a bike path, perfect for taking the dog on long walks. Napa's nicest grocery store (Vallerga's) is right nearby and has wonderful deli and take out foods. Staff couldn't be nicer. We had the dog and someone who had just had knee surgery. Staff very helpful with him too, gave us a room on the ground floor, accessible bathrooms, etc."}
{"sentiment":-0.5,"text":"I was really looking forward to the Porto Vista. Their site made it seem like a great place. The problems started at check-in. It was busy, but one of the three front desk attendees was just going through paperwork and not assisting anyone. She was trained at the front desk job because she helped the guy that checked me in. So it's not like she couldn't have helped check folks in. I observed the other two to be rude to the people that they were checking in. Certainly no \"welcome - can I help you\" - lots of eye rolling. Very odd. So my first opinion wasn't great. When it was my turn, they printed out my info and the price on it was not the price that I'd gotten on their own website. I noted that in writing, showed the print-out email from THEM that I'd received, and spoke with another attendant and she said it was fixed. But the next day when I checked out, it was still wrong and another supervisor had to fix it. 5 hours after checking in, a pre-ordered item (offered on their own website) had not arrived in my room so I mentioned it when leaving for dinner. I had the print-out from the website and an email where I had corresponded with the hotel about the item. After trying to get me to do it, the front desk attendants finally said that they'd take care of it while I was out (my suggestion, not their offer to help). Upon returning to my room, it still wasn't there. Finally someone from the bar arrived with the wrong item, saying that they didn't know what I was talking about, asking me to pay double what I was quoted on their website for the wrong thing, and lots more eye-rolling. I think they must teach this at Porto Vista orientation because it runs rampant. The room was a king suite. It was a good size and the bed was very nice - slept well. But otherwise, it was pretty shabby actually - some new and some old stuff. Carpet was very shabby. The bathroom seemed nice at first glance but the toilet was wobbly, the soap dish spun around, and the shower control panel also was loose. Breakfast - very average. The toast was so hard the first time 'round that we banged it on the table when the waitress came by to show her it's rocklike features. Check out time is 11am. The maid knocked and entered at 10am thinking we were already gone. What??? Also, there was NOTHING in the room about the hotel. No info on the restaurant, what else was there, not even a pen. Communication is not the best apparently at the Porto Vista - between employees, between employees and the website, and between employees and their customers. Basically, just an odd stay. Maybe they'll get better, but for now, go elsewhere. I will say, that even though we had to pay $14 for the valet parking, the Valets WERE the most customer oriented of the bunch. They were friendly, fast, and knowledgeable about the area. We got concierge type info from them and NOT the front desk folks. All in all. It should have been MUCH better for the money. Their website seems to boast a much better place than it is. But I might be willing to accept a less than perfect building and furniture if the employees were a little more (no, they need to be MUCH more) customer oriented."}
{"sentiment":1.5,"text":"We just stayed at the W New Orleans French Quarter. We had a very unfortunate experience with our room being located close to construction taking place in the hotel. The staff at the hotel was extremely attentive and did their very best to make things right for us. I can't say enough about the concierge Halbert. Truly a stand-out in service. Recommend verifying up front if construction is still taking place and if so doing what you can to ensure you are not going to be affected by it. Don't expect a fancy W - this hotel is older and going through remodel - but do expect excellent service. Some of the nicest people we met in NOLA - a place where everyone is friendly and nice."}
{"sentiment":1.5,"text":"We stayed at the Parc 55 May 13-15 at the end of a trip to the Wine Country. Got the hotel for $86/night on Priceline and we were very happy with the accommodations for the price. The hotel went through a remodel that was finished about 6 weeks ago and it's very sleek and modern looking right now. Definitely a nice surprise, especially for the price we paid. Location is great; walking distance to several restaurants, Union Square and the cable car/BART stop. The only negative was that the bathroom was a little small. Other than that, great hotel, we'd definitely stay again!"}
{"sentiment":-0.5,"text":"Has gone downhill I've stayed at the Kowloon Hotel 5 times now in 10 years. This stay was the worst. The location obviously hasn't changed - it's excellent - but everything else has. This used to be a great value for a very nice hotel and free internet. Internet was always free. Not anymore - it's now HK$120 a day. When the hotel was owned by the Peninsula Group the amenities were great and the rooms were in good shape. It now looks like nothing has been done in 10 years to spruce things up - what used to be really nice is now dated. Judging by the tour buses in the driveway, it looks like they're going after the tour group bookings and don't seem to care about repeat business. None of the views are particularly great, but some street views are better than others. I would think after 5 stays I would be given a decent room. Nope. This one was facing the worst side. The shower didn't drain. The wallpaper was starting to peel in spots. I've always defended the small rooms based on location, free internet and how nice everything was. I can't do that anymore. I regret not spending a little more and staying somewhere nicer. I won't be back."}
{"sentiment":1.5,"text":"We stayed here for 3 nights in a corner suite and I think some of the negative reviews here are a bit exaggerated. The hotel is MODERN - if you don't want modern, stay somewhere else. This is the major theme - lots of glass and sculptural elements - and obviously the place cost a vast amount of money. Are there some kinks, yes, but I think they are minor for the most part. Pros: Rooms are nicely decorated - spacious, very comfortable bed which is ultra soft like a cloud. May not suit someone who likes a firmer mattress. We got free internet and recommend upgrading to a corner suite, it wasn't much more money. Housekeeping came in 2x per day - room was always made up and clean towels. Make sure to turn off the 'privacy' button on the door otherwise they wil not come in. And don't expect them to do it fast, leave them an hour or 2 to do it. We always got turn down service, chocolates and nice music at night. Pool areas are lovely, always space, not loud music and nice pools. Restaurants are pretty good - buffet is good for brunch but the lines can be very long so get there before 10.30 am. On the weekdays they change over to lunch at 11am which is definitely not as good unless you like crablegs. Try Cafe Vettro for all day breakfast and the food was excellent both times we went there. For more expensive food the steakhouse was great, American Fish was 'ok'. Casino is not really that dark - you can see fine so not sure why people are complaining about it. It was quieter than the Bellagio at night, less crowds but still a good atmosphere. There is a safe in the room - use it to put your valuables in - it is never a good idea to leave cash or smaller valuables out in the open in any hotel. The tram that runs to the Motecarlo and the Bellagio is so great - fabulous idea. Those 2 hotels have more fun slot machines and it was nice to try different places. There is also a Starbucks in the Monte Carlo if you want one. There is a CVS close by the Aria to stock up on water etc. Check in was absolutely fine, 15 minutes on a Saturday evening. They were nice and there was a supervisor on the floor monitoring it all - so they are trying to fix the reported issues. There was always a line at the concierge though, not sure why. For check out - you can do it from your room under 'folio' - much easier and faster. Cons: The rooms need to be cleaned more throughly - there was dust on the table tops and on the floor - not a big deal but seems like the housekeeping was maybe a little too fast. However it was still ok. The walls were quite thin, as in most hotels. We could hear our neighbors mostly through the vent system. It wasn't too loud but a little annoying in the middle of the night. There seems to be a problem with the vent systems - 2x a day in the morning and at night a strong smell of cooking came through the vents in our bedroom. It didnt last more than 15 minutes, but was very strange and they need to fix this. The sinks are badly designed, Very pretty but the splashing is ridiculous. Don't wear anything nice while you are washing your hands - you get sprayed. Plus this must be a a nightmare for housekeeping. I know they can't replace 4000 sinks at this point, but seriously, who put those in??? The Hotel is not poorly laid out, but there needs to be more maps around. And the signage is a litte small. Once you get the hang of it, it's quite easy. Yes there is alot of walking but this is vegas people! The Crystals mall, while beautiful is so full of high end stores only high rollers can shop there. Such a shame - they need to get more of a mix of stores like the Venetian. There is no place to buy newspapers, water, etc. They need one of those. Overall we had a great time, dont let the bad reviews put you off. Was it perfect? No but it was a very good experience and I would stay here again."}
{"sentiment":1.5,"text":"The Paramount is at a great location for downtown activities, but at a more reasonable price than the nearby big-name hotels. Clean rooms, pleasant staff with good restaurant recommendations, and fast, free internet. You don't walk in to a fancy lobby, but you also don't have to pay for it. If you need to be downtown (convention center, business, tourist spots), I would definitely recommend the Paramount if you're a cost-conscious traveler."}
{"sentiment":1.5,"text":"We stayed for 5 nights just before Xmas 2010. We only have two points to make about the hotel 1. The room air conditioning unit was quite noisy, don't think it was a problem with the unit jus the type of unit which we have had occasionally in other hotels. 2. It is totally unreasonable to have to pay for internet access now a days in any hotel. OK they do offer 30 minutes free use of the Business center a day but even that isn't cumulative, use 15 minutes and that's your session for the day! WiFi should be free to residents at ALL hotels these days."}
{"sentiment":2.5,"text":"I want to say how much I love this hotel! We stayed in the 2 br suite since we always ask my parents to go along with us. There is so much space and privacy between the 2 bedrooms. Everyone is so nice and we were treated like valued guests. The hotel and rooms were spotless! I would recommend this hotel to ANYONE! We will always stay there when we head to Orlando!"}
{"sentiment":1.5,"text":"Great hote,l good location My wife and I spent 4 night ,6/11 to 6/15 at the Sheraton. We were generally very happy with the room and service. As others have mentioned the hotel is in a good location with lots of sites with in walking distance. The concierge was friendly and helpful. The beds were very confortable. We only ate at one dinner at the hotel but it was good.We used the business center a few times but found is expensive, $3 per 15 mins. to use the internet.The staff did a good job cleaning the rooms but they seem to forget things. No bath mat the first day then one appeared, soap one day not the next, etc. These were only minor annoyances.We would definitely consider stay here on our next trip."}
{"sentiment":0.5,"text":"I would say this is a 3.5 star hotel. They remodeled the rooms nicely but it had a little bit of a musty smell and the elevators showed age. We got a decent deal via priceline and the location is good, although a bit of a hike to Navy Pier. Super close to the Cheesecake Factory though! Bed and pillows were awesome. We slept really well. Rain shower was neat but not practical. Perfect for a hotel! The hand wand can be on while the rain shower is on. Super stocked minibar. We did the valet parking because traffic was insane and we didn't see the self-park (it is on the other side of Michigan). In hindsight we would have parked the car ourselves to save the $. If you do the valet parking don't feel rushed because if you forget something, getting it out is a hassle because they park them a few blocks away. So overall we were satisfied with this hotel as a home base to explore Chicago. If you really like new places, try somewhere else."}
{"sentiment":2.5,"text":"I am a huge fan of Trip Advisor and after traveling all over Napa Valley I can say that this has to be the best location possible to stay. If you love wine and food you can not do any better than this place. This is the meca for good food and every place you want to eat at is within about five blocks. After a day of wine tastings you go back to your room and have about a two minute drive to all of the best places to eat in the Napa Valley. I found that everything is north of the town of Napa so you do want to stay in Yountville. Elizabeth is at the front desk and she is like one stop shopping for anything you would like to do threre be it eat, drink, or golf. She made the trip perfect. The courtyard is perfect with the firepit, pool, and hotub. You can drive yourself crazy reading reviews so take my word for it that this is the perfect place to stay!!!!!!!!"}
{"sentiment":2.5,"text":"We stayed the nights at Villa Emilia on the return leg of a cruise across the Mediterranean,. Previously, we'd have been to Barcelona twice, so we had already covered off a lot of the standard tourist attractions - the location was perfect for us as the area is quiet, and the room was a good size and very clean, plenty of space to sort through luggage and just relax. There is a metro stop a few short minutes walk which connects to Espanya or Catalunya, so you can very easily get around the city in no small amount of time. The area is very beautiful and safe to walk at night. There are a large number of restaurant options close by as well as in a few blocks' walk. The hotel has a gourmet bar and cafe style restaurant with a very nice selection. On the rooftop is a wonderful terrace bar which we visited briefly one afternoon. Staff were helpful and efficient, and the room was made up each day with no hassles. The whole hotel is smoke-free, so if you like a smoke free clean environment, this one is for you. The only two drawbacks to Barcelona, in my opinion, are smoking and dog poo on the sidewalks. We can't do much about the latter as tourists, but you can certainly vote with your wallet regarding the former and choose non-smoking."}
{"sentiment":0.5,"text":"The hotel itself was fine - a little out of the way though. We knew this coming in, so my opinion on the location isn't really being reflected on in my review. The casino isn't very upscale like some of the others on the main part of the strip, but it is very large with tons of games. The shops and restaurants in the casino were ok, too. Not very boutique-y, if that's what you're looking for. There is a diner and a McDonald's - which came in handy for breakfast when we were in a hurry. The tower was fantastic. The view is truely amazing. You can see all of Vegas and the surrounding area. And it is nice that the trip to the top is free if you are a guest of the hotel. My only real complaint was our room. DO NOT assume that your room will have the updated appearance of the pictures on the website. Our room looked nothing like that. The lighting was dingy and the room just looked old. Even worse that the room was the bathroom. It was so sad. A big, tall, plastic bathtub, an old toilet and sad lighting, all the same sad tan color. It was more like you were in a bad dressing room at a mall (with a toilet and bathtub) than in a bathroom inside a supposedly luxury hotel in Vegas. Also, you only get one bar of soap. The sink is outside the room with the shower, so where to store the soap becomes a question. They do give shower gel, but as someone who prefers soap to shower gel, it wasn't enough. We only stayed 2 nights, but if we had stayed longer than that I probably would have been upset by the apparent fake-out it seemed we received. All in all, I'll say that I don't think I would stay here again. I would visit for the tower view - it's amazing. I've heard that the restaurant int he tower is fantastic, and would like to try that sometime. It would be more of a day trip than an overnight stay."}
{"sentiment":0.5,"text":"Nothing special.. the food was OUTRAGEOUSLY priced."}
{"sentiment":-0.5,"text":"I don't know where the previous recent reviews were from but it's not the place I stayed in! This a shabby hotel with dirty corridors. Very basic rooms with zero sound insulation. Don't go expecting sleep before everyone gets home around 0100 or starts getting up at around 0700. This is a poorly converted set of classic Dutch narrow houses - plasterboard is not enough! I tried 4 different rooms - all were the same and one smelled of human excrement coming up through the wet room drain hole. I asked for a quiet room with a bath and got a noisy room with a shower and that was as good as it got. Breakfast was OK, standard Dutch cold meats and cheese with some plastic croissants and coffee from a dispenser machine. I was working in Amsterdam and not partying therefore no alcohol to help pass out with. 3 nights with almost no sleep was not OK in any way."}
{"sentiment":0.5,"text":"From the outside the hotel looks very big and grand but inside my room was very tired and worn. It wasn't dirty - but it had a shabby feel to it. Not really something you expect from a place like Singapore...and its certainly not the cheapest place to stay in town. On the plus side for some people it is staggering distance from Zouk. I thought the huge crowds of people hanging around for the club might disturb my sleep...but I was pleased to find that it didn't. All in all it didn't wow me...it was just very average."}
{"sentiment":1.5,"text":"We picked this hotel because at the time of booking it was the number one hotel in Paris on Tripadvisor. Location: Having not been to Paris in 10 years, we had no idea what location to chose and were advised that Opera and Saint Germain were better options because there is great buzz in those places.I have to agree I loved the narrow streets and bustle of Saint Germain and the cute little bars and restaurants but we were 100% satisified with the location we chose. The hotel is situated just off Rue de Grenelle,5 mins walk from Ecole Militaire and 10mins max from Eiffel tower.What we loved about the hotels location was that it was a very residential and local area - so you really got the feel of staying in proper Paris with little restaurants and bakeries full of locals and not too many tourists around. Hotel: We were there for a few nights so picked the cheapest room which was 200eur a night (I'm told this is good for a nice hotel in Paris).The room, as expected was tiny, but beautifully done up and the bathroom was a nice size. The size of the bedroom didn't bother us at all was we were out all day. Very nice flat screen tv with free internet which was great for looking up places to go etc. Although the decor of the hotel was lovely, the atmosphere was almost non existant - there was a small open room inside the main door with books and comfy couches but you'd never really sit there.Reception staff were helpful and friendly but we had very little contact with them and really just spent our stay going straight to room and leaving it, with no interaction with hotel. It was nearly like we were renting a little apartment - there was no bar/place where you'd see other guests. We didn't really mind this as were gone all day anyway and out again at night but if you were looking for a hotel with good bar/buzz I wouldn't pick this one. Didn't have breakfast based on tripadvisor reviews - instead we stopped every morning in a boulangerie around the corner and had breakfast on the go which was always delicious. We are not massive fans of all french food so one of the nights we went to Goldinis restaurant which was recommended by another tripadvisor reviewer. It's an Italian restaurant just down the road from the hotel and we loved it. I would recommend Hotel Ares but I would pay the extra for a bigger room next time, they look amazing on the hotels website."}
{"sentiment":2.5,"text":"Great hotel in downtown Seattle. Rooms were excelent, very close to all the downtown attractions especially the marketplace. Staff was very helpful and considerate. Would stay there again in a heartbeat."}
{"sentiment":-1.5,"text":"Staff where nice, but the hotel its self was awful needs a great deal of repairs. Our room had drawers missing, holes in the walls and bad carpet, I refused to stay and was still made to pay for the first night so be warned!!!!"}
{"sentiment":2.5,"text":"First of all, I somehow left my camera behind after checking out, and not only did housekeeping turn it in, but the hotel manager was kind enough to mail it to me. So I can't say enough good things about the staff! The location is convenient. You can walk to some major tourist attractions, there are lots of options for eating and shopping, and it's relatively central to Hollywood. Some reviewers complained it's in a \"seedy\" area, but they've probably not explored LA much. There are a half dozen other hotels nearby. You would have to spend A LOT more to find a hotel in a much nicer area around Hollywood. It's a colorful urban area with a rich history. If you want bland white bread, try Pasadena. The rooms are clean and nice enough with decent mattresses, pillows, quality bed sheets, etc. It's an older motor-lodge style property that's been renovated. Breakfast is mostly carbs but it's free and you can make your own fresh waffles. There's a Starbucks, fast food, and more right next door. There's also a big Ralph's supermarket a couple blocks away. So you have lots of options. I'd choose this Comfort Inn again. The staff is great, the price was right and it's a decent location."}
{"sentiment":-1.5,"text":"In a nut shell, this place is a dump. You get what you pay for. I should have known better. In addition to all the negative comments regarding mold, rust, dirty floors, broken windows, disgusting bathrooms, etc. I was violated by the cleaning staff. I brought my own bath towels with me and purposely put them in my suitcase each day so the maids would not take them. WHen I returned to the room I discovered they actually went into my closed suitcase and STOLE my towels. When I called the front desk (from my cell phone as the room phone did not work the entire lentgh of our stay) to complain I was told the maids probably thought they belonged to the hotel and did not want me stealing them! WHAT?? Not once did I receive an apology for the maids violating my privacy and going into my closed suitcase!! When I spoke the the weekend managers they were understanding and did reimburse me for the cost of my towels but I still never received an apology. Needless to say, the maids refused to clean our room the rest of our stay. To make matters worse, I discovered a giant hole (about 2 feet long by 1 foot wide) behind the wallpaper. By this point, all I could do was laugh. I got what I paid for. On a positive note, there is a really nice pool and the band(s) that played in the evening and afternoon were really good."}
{"sentiment":2.5,"text":"What a great place to stay in San Francisco, especially if you love restored hotels with an eclectic sense of decorating...friendly members of the staff are quick to respond to any questions,are knowledgeable about \"The City\" and our room service breakfast was perfect in every way...yummy cinnamon roll french toast, hot coffee and delightful,prompt service. We had tickets for a production at the Curran Theater and the hotel is just a few minutes walking distance from the hotel. A neat spot to find....unpretentious but professional in every way!"}
{"sentiment":0.5,"text":"First, the garage elevator wouldn't come to the top floor, and the garage elevators were hit and miss the whole time, and always hot and smelly. Then when I finally got to the desk, I made reservations in advance, and they did not have them, or had not put them into their system yet is what I got out of it. I was undecided which was worse, when the air conditioner was off and it was super HOT in the room and halls, or when the A/C came on and sounded like a vibrating steam roller that could fall out at any time. Best part was the free drinks while you gamble and a good rewards program, the club is not too bad. I'm not going to say I won't ever go back, because it wasn't that bad, but I don't know why I would, there are several much better options, for the same price or even cheaper."}
{"sentiment":1.5,"text":"Very classy When we got to the hotel, we saw the beautiful glass doors and a doorman opened the doors for us also taking our luggage. After talking to the front desk, we took the elevator up to our room. We had a gorgeous view of the beach, like no other. People like to complain about its cleanliness but those people are cranks.A few problems occured- like our internet going out consistantly and the air not coming on. So we were placed in another room, much nicer but the only problem was the level of noise! The front desk promised to stop it but it took awhile to actually stop. They have very classy restaurants and kind servers and staff. COMFORTABLE BEDS! Stay here if you are under the age of 40"}
{"sentiment":-1.5,"text":"I am NOT a picky person when it comes to hotel services.....I have stayed in all sorts and never had a problem, yet my experience on New Years Eve 2007 at the Doubletree International Plaza Hotel was my worst experience ever! We had booked a room for four guests for a one night stay from December 31st 2007until January 1st 2008. When we arrived at the hotel to check in we were told that on New Years Eve they have a strict policy of two guests per room, yet we had never been told this policy after our booking (approx. a month earlier) had been confirmed. The women serving us acted as if this problem was our fault and had a terrible attitude about the whole situation. She had said this was the only problem of this sort that they had that day....which I also over heard them telling another couple with the same problem a short while later. I would prefer they admit there was a mistake then try to cover it up. The women at the check in ensured us we would not be charged for the first booking......Well, we were......and the nightmare does not end there...... The hall in the hotel in which we were attending our New Years Eve party was extremely cold all evening (we had to wear our winter coats during dinner) and upon returning to our non smoking room we found it smelling EXTREMELY bad with smoke, which continued all night. There was no one smoking outside of our room so we figured it must be poor ventilation. I awoke feeling rather ill. Everything else was a regular hotel experience.....the cookies we received upon checking in were tasty.....if only their customer service and ventilation system could have been as pleasing as that chocolate chip cookie!"}
{"sentiment":-1.5,"text":"Be very careful outside, they do not show outside photos. There is construction, and scaffolding with painted black poles. There is a bus stop outside, ok all of Manhattan has bus stops. to get to the bus, you have to pass the scaffolding. My husband is legally blind, while trying to get to the bus, he hit his nose on the steel scaffolding. He bled profusely, has headaches, and may have broken his nose. Thanks to caring New Yorkers who helped him with tissues and stayed with him till he could get up. He was on his way to work, and uses a cane, but because he is visually impaired, could not see the structure, due to its dark color. I tried contacting the hotel, but was unable to. I don't know who made the decision to paint them black, but clearly they are not considering people with visual disabililties. the structure supporting the scaffolding should be painted a bright color, white, yellow or red, not black. It is very dark underneath as it is, and the black poles make it worse to get around. This hotel is NOT DISABLED FRIENDLY."}
{"sentiment":1.5,"text":"We stayed a night at the Golden Nugget after leaving an upscale strip hotel. We have stayed at the Golden Nugget before and will definitely stay there again. We book two junior corner suites and, as usual, they were clean and spacious. They did not have the worn look as the strip hotel did and, while it was an oversold weekend due to some rave going on, the staff was courteous and went out of the way to help us. One suite was ready on check in and the other, within an hour of the appointed check in time. Beware, however, that, when we asked for a late check out by two hours, we were told we would have to pay $70/hour. Not cool, especially when they weren't on time. That, however, was the only drawback of the stay."}
{"sentiment":2.5,"text":"We stayed at the resort for a couple of weeks before Christmas. What a great time to be in Maui. No crowds, no fighting for pool or beach chairs, and lots of peace and quiet. The hotel recently renovated their grounds, suites and villas and the improvements are fantastic. We stayed in a villa for the first time, but having seen them on their website, I have to say the update is a huge improvement. Everything looks a little more modern, new and well kept. The only thing that needs some work in the rooms is the artwork. They still have these washed-out old South Pacific prints on the wall that just don't go with the decor anymore. However, that is minor. The service this time around was phenomenal. The keiki club for the kids was great and Miss Bonnie was a big hit. There also seems to be some improvements on the pool chair situation. They seem to have gone to a first-come first-serve system with no holding chairs, which works just fine. The slide could stand with a thorough scrub, but the kids didn't seem to notice. Housekeeping staff and pool staff were very helpful and check-in and out was a breeze. There were only two things that I think the hotel should take note of. One, I sent a package through the concierge on the 15th through FedEx. It was supposed to get to Canada on the afternoon of the 20th and I paid a lot of money for it to do so. Unfortunately, the young lady working at the concierge desk I guess did not realize that Canada is a separate country from the United States and thus requires an International waybill. Long story short, the package was returned by FedEx to the hotel on the date it was supposed to arrive in Canada. Rather than calling me in my villa and asking if they should resend it, which they should have done, they chose to resend it. The package did not arrive until the 26th, the day after Christmas because of this. Grrr. Concierge staff represent the hotel and they should be very careful in choosing staff that are not just friendly, but smart and able to handle things for guests. The only other quibble is the their restaurants. The morning restaurant is great and the Polo lounge is good for lunch. However, Nick's Fish Market is only open for dinner, and in my opinion is very overrated and too expensive for what you get. The hotel's dinner and lunch restaurant, Ko, is not bad, but it's stuck in this dark little corner and if it rains they move it even farther inside. We went to the Four Seasons and the Grand Wailea for almost every meal in the evenings. They need to do something, or make some major landscape changes, to make dining a pleasurable Hawaiian experience. It would be nice to look out over the ocean, see the sunset maybe. Still, all in all it was probably the nicest stay we have had there and for a place to stay with family, it is tough to beat."}
{"sentiment":2.5,"text":"Can not find anything wrong with this hotel , every staff we met were smiling and welcoming (unfortunately some people in our party met one not so friendly receptionist) , the breakfast was amazing , location perfect in a quiet street close to everything! The room was a bit small , but when in Paris you don't use the room for anything but to sleep:) Can recommend this to everyone , will stay here if I have another trip to Paris"}
{"sentiment":1.5,"text":"Stayed at Planet Hollywood for a week in September and I could not have found a better place. After visiting a lot of the hotels on the strip. Planet Hollywood is the most fun and hip Hotel on the strip. Stayed in a Hollywood Hip room and the size was just right. Nice sized TV and the bed was so comfortable. I would highly recommend this hotel to anyone that is looking to go to Vegas. I will return one day again and stay at Planet Hollywood!"}
{"sentiment":0.5,"text":"I spent one night in this hotel. Despite (perhaps because?) of it being January, the room was boiling and I could find no way of reducing the temperature. The heating wasn't on as far as I could tell (the radiator was cold) and the air con didn't seem to work. I put the heat down to it's location at the centre of a labyrinthine web of corridors. The room itself was small and quiet bare, but it was clean and had an en suite bathroom (though very small). Basic toiletries were provided and the shower etc. worked. There was also a large TV with numerous channels including some in English. Reception staff were pleasant. I had breakfast at the hotel, it was pretty basic, consisting mainly of a variety of different kinds of bread, and I wasn't particularly impressed with it or the dining room. Location was quite good, being in between the Prado and the Puerto del Sol, and was within easy walking distance of all the main sites and the train station. It was quite noisy at night - all night - and this was a weekday. However, I believe this is a problem common to most Madrid hotels. I suppose for the price it wasn't bad, for saying it's near the centre of a capital city, but compared to other hotels I stayed in elsewhere in the region it was considerably less good value for money. However, I would stay there again, though probably not in summer."}
{"sentiment":1.5,"text":"My wife and I stayed at the Hotel for three nights prior to a cruise we were taking. In my opinion the hotel is a great value. We had an inside room that was very small. The room was clean, and we were able to check in early (10am), That allowed us a full day to sightsee. Probably the biggest plus factor was the location. The hotel is at the top of La Rambla. and only a short (2blocks) walk from the main bus boarding area. The airpost shuttle bus completes its run here and is the best way to get into the city a lso the boarding point for the double decker city tour bus is also very close by. The breakfast buffet is available all day. We paid less than 90 euros per night and at that rate it was a great bargain. One last comment regarding Barcelona. Its a wonderful place but heed the warning about pickpockets. They are very skilled and in my opinion you must be very , very careful. I thought I was but it turned out i wasn't careful enough."}
{"sentiment":1.5,"text":"Very efficient and smiling welcome at the reception desk, and excellent service are provided in this Hotel. The rooms are modern, pleasant and very clean, even if the bathroom equipment is rather \"cheap\". Excellent beakfast with a very large variety of products, dedicated to all cultural whishes. Excellent presentation, and efficient service BUT the breakfast room is always crowded, and it may be a hard struggle to find a table on week-end days ! The location is practical (just in front of the S and U-Bahn Friedrichstrasse), but the Hotel is situated in the less elegant part of the Friedrichstrasse, at 1/2 mile from Gendarmenmarkt, and surrounded by heavy public works : well it is an ugly scenery when you get out, but isn't the typical features of Berlin ? We stayed 6 nights, that is definitely a too long time for visiting this so-called capital. We found Berlin without any charm, and of poor interest (weak museums, complex transportation network, difficult or simply not understandable indications for tourists who do not speak German, rather stiff and unpleasant locals) We were badly surprised by the pure \"Sovietic\" style which stands as the reference for all Berlin architecture : large avenues, ugly concrete buildings, heavy public works making noise everywhere, total disorder and dramatic lack of coherence in the urban plans : what a nightmarish scenery !!! We shall keep a good memory of the smiling staff of the Hotel MELIA, and that is highly noticeable, because a SMILE is an infinite rarity in Berlin !"}
{"sentiment":2.5,"text":"I stayed there for 7 nights (8th Oct - 14th Oct 2007) in an Executive Suite. I would say my overall experience was good. I am impressed with the room size, cleanliness, amenities and the view. I felt comfortable, relax and always look forward to coming back to the room after a long day outside. It was excellent. The only negative comment I have is regarding the daily fruit basket that was in my room. The first 2 days was good in terms of quantity, variety and presentation. After that the fruits delivered to my room is not in its basket anymore. The quantity and variety is not there. The fruit was just \"chuck\" on a tray and one day there was no knife given! I called to complain on the knife. The next day, the presentation is back. Phew! One last comment is for the reservation personnel. They are really efficient in answering all my emails. Good work! Finally, if I ever come back to Hong Kong....I will definitely stay here. Keep up the good work...Excelsior!"}
{"sentiment":2.5,"text":"Our cheer gym had U.S.Finals located at the Sands Expo Center which is connected to the hotel.We had about 50 families stay at the Palazzo and we absolutely had a fantastic time! The rooms were spacious and clean! Our group rate was reasonable for a resort! You not only have the amenities of The Palazzo but you are also able to use the Venetian as well!"}
{"sentiment":-1.5,"text":"I have had a stressful experience at this hotel. I booked this through a conference for what I thought was the 21st to the 24th only to find out that my reservation was made for the 20th to the 24th (possibly my fault, possibly booking error). When I arrived from my flight, I found out that my entire reservation had been cancelled without a phone call and so I was charged both the room cancellation fee and had no place to stay. They were kind enough to allow me to stay one additional night but explained that they were overbooked and so I might not get a hotel room tommorow. In fact, they were not overbooked as I can book one of several rooms at a higher rate on their website. when I went back downstairs for clarification I came to understand that in fact they are overbooked for our group, not for the hotel. It bewilders me that they can not provide the courtesy (at $240 a night) of extending my stay 2 nights when they have capacity PARTICULARLY to a customer that had originally booked those two nights. The front desk staff and guest services are courteous, which I appreciate."}
{"sentiment":2.5,"text":"This is our 2nd time staying at Wellington and it will not be our last. The staff here is second to none. Thanks especially to Tiffany who went above and beyond to find my Honeymooning Hubby and Me a room with one bed instead of two. The rooms are clean, spacious and come with everything you need; strong shower, plenty of shampoo and soap and a massive TV. The restaurant downstairs provides room service and is extremely popular with locals and tourists alike. I used to live in NYC and to stay in this location at this price is incredible. The N,R and W train go from outside and take you to all great points of interest in Manhattan; Canal St, Union Square, 34th st, Times Square, etc. There is also the D train to take you to 2nd Ave and the 1 to take you to Lincoln Center. AMAZING! This hotel is clean, friendly, comfortable and in an amazing location. What more could you want?"}
{"sentiment":0.5,"text":"Took the rating here as a sign that this meant it was over the top service/hotel but learnt my lesson. While the hotel has a great location the hotel itself doesn't match what I think of when I think of top hotels. For me a top hotel isn't just the location or the value its about simply being over the top amazing, great service, amazing design and comfort. So the Lenox has a very old charm to it, some people might feel that is really amazing and really enjoy it here. But for me when the furniture is old, miss matched and just not very functional its not for me a typical modern/high-end business traveler. Reason I gave them a average for cleanliness is NOT that they are at all dirty but in that the furniture is old/worn. So yes thats part of the style but it gives a sense of dirtiness even if there is no dirt on the items. Some people will absolutely love this style but just wasn't for me. This is also why I gave them an average on the rooms, but the rooms are good in they are big and top floor rooms have a good view. So the only area where I have them a poor rating and which they sadly deserved is in their service. During my stay I had a couple problems, they where: 1) I had made a request to have a clean toothbrush sent to my room everyday. Now that might seem odd, but I was having a major gum infection and don't like to re-use germ invested toothbrushes. This request wasn't remembered, had to reminded them several times and in the end I just gave up asking. 2) Room service really needs to figure a better way of dealing with things. As when they bring you the food they'll either come back in 1 hour and knock on the door asking for the tray back or call you doing the same. I just found this a little frustrating as I'm trying to relax in bed and unwind and have to get a robe on answer the door just to give a try back. I'd sure hope with the room rate I and others are paying they could buy a couple extra trays and not have to bother guests. 3) Now a case of I wonder what they will do in this situation happened. During my stay I had bought something from a local store. It came in a box, i took it out of the box, saw it wasn't what I wanted and put it and the box together with my bags as I planned to return this to the store. A few days pasted and went to my bags to get this item to return to the store, while the item was still there the box wasn't. I was confused and called down to front desk. It turned out that housekeeping had thrown the box out thinking it was garbage. But this puzzled me as to housekeepings logic as this box was with my bags and was new and nowhere near any garbage bin. So the wonder what they'll do part started. I didn't demand or direct the lady, I simply asked what should I do as I needed to return this item to the store. Her response was I should take the hotels business card and if the store didn't like that i was returning an item without any packaging that they could call and verify the story with the hotel. Now I rate this as a poor response to this situation, for me to have to go back to the store, give a story and may or may not get my money back just seemed a little put all the work on the customer. Had it been in my opinion handled better they would have apologized, taken my receipt and the item, given me the refund themselves and either themselves attempt to return the product or simply absorb the costs if the store refused to return the item. But sadly thats not what they did and in the end I myself just went to the store, said nothing and was lucky that the store unlike the lenox handled the problem professionally. So yes those 3 things might not be the worst things in the world, but they are not something I'd expect from a top rated hotel. Which is why I gave them a poor rating as to just ensure that these items are hopefully noted and addressed. I'd still recommend people to stay at this hotel if you don't drive, as if you drive the cost of the hotel really isn't a value point. But if you are in the train or taxi around, the hotel has a good location and the rates are lower then some of the others in the same area. But if you want modern style with high-end service this isn't for you."}
{"sentiment":-1.5,"text":"This hotel ENTIRELY ruined our vacation to London!!!! No joke!! DO NOT STAY HERE! Within minutes of receiving our key card, we went downstairs (yes the basement) and walked and walked and walked to the back of the hotel. The closest fire escape was were we just came from and there is NO WAY to pass someone in the hall without having to step into a door way to pass each other. Plus the housekeeping and laundry rooms are down there too. Our room was soooo tiny, the bed was against the headboard, the one side of the bed was against the wall and there was 6 inches from the wall at the foot of the bed. We could not put both suit cases on the floor and open them at the same time. Open one on the bed and one on the floor. Plus there were metal bars on the windows so if there's a fire, good luck! After seeing this 15 minutes later, we went back up to see if we could switch rooms. We were able to switch rooms closer to the stairwell but still in the basement. The room was about 2 feet bigger but there were no metal bars on the windows. So this is where we stayed. The man at the front desk (who could barely speak english, we are in England aren't we?!?!) said to check back with him after breakfast and see if there's an different room we could switch to. So we slept, ate breakfast and decided not to switch rooms. We come back after spending the day out to our room, and our key cards do not work! We went to the front desk and they gave the conceirge a new key and walked us to the basement and opened the door. Guess what we found!? There was another couple in OUR room, with their luggage and ours no where to be found!!!! I ran up the stairs and demanded to know what happened to my luggage, they told me that they went ahead and moved us, WITHOUT telling us!!! Now we are on the 3rd floor, room is smaller then the last one with an extremely loud ceiling fan and yes it was warm out and NO AIR CONDITIONING!!! So as you can see we did NOT have a good experience here. Please go elsewhere and enjoy London because we did not enjoy it. (F.Y.I. we had paid in full for the hotel back in March, so we were not able to get our money back being that we didn't stay there until September!)"}
{"sentiment":-0.5,"text":"I had heard great things about the Waldorf when booking our trip from Australia so for $650 a night even though it was expensive, I thought it would be worth it. When we checked in we waited ages in a queue and when we finally got the keys we went to our room which was down the back in an ugly little nook. The room was even worse! The room was tiny and didn't even have a queen or king sized bed, it was a tiny double. The ensuite was itty bitty and had a mouldy shower curtain and ingrained mould around the sink. Despite the terrible room I must say the location was great, and the Bull and Bear restaurant was fantastic. I am not sure if I got bed bugs, but every night I would wake up itchy with a rash all over my back. I loved NYC and will go back in a heart beat, but I will never stay at the Waldorf again."}
{"sentiment":1.5,"text":"As always, I searched the internet for the best deals for a weekend getaway to San Diego. The goal: to view the Dead Sea Scrolls. (Read the bottom for my point in telling you that I searched the internet -- you'll love it!) As a single parent and a high school teacher, I am always on a budget. I do, however, prefer to stay at hotels, not motels, that offers that extra touch of class. Such as the orchid and ti leaf leis that the Westin Maui greets its guests with or the free room upgrade and creamy chocolate mousse drops at Costa Rica's Hotel Grano de Oro. The US Grant is one of these hotels. We booked the 9 a.m. viewing of the Scrolls and were done sooner than expected. I called the hotel and requested an early check in -- no problem, which is great, especially if you have two teens who felt like they spent way too much time looking at old pieces of scrap paper! The hotel is aesthetically pleasing. The room we were given was also above average, boasting a flat screen television, marble bathroom, SO comfortable beds with crisp, but smooth, linens. I also love it when the rooms come with plush robes. The toiletries were a treat (Gilchrist & Soames), which may be a small thing to some, but to me, it makes a world of difference! If location is important, the Grant is the answer! The Gaslamp Quarter, along with a huge mall is directly across the street. Little Italy is about a five minutes drive or 20-30 minutes walk. I wouldn't, though, recommend walking too much at night since I saw a few shady characters and homeless people (?). There is one negative to the US Grant--parking is a nightmare, which almost forces guests to hand over $30 for valet parking. The other option is paying for public parking ($12-15), but as I mentioned, the characters I saw are questionable. Overall, the US Grant is a place I will return to. PS If you are a Starwood miles member, I was able to book this hotel, which can cost close to $300 per night, for 4500 miles + $90. You heard it correctly (I knew I had a story), $90!!! Now is that a deal or what?!"}
{"sentiment":1.5,"text":"This hotel is attached to the airport so check in was a breeze. Beds were nice ,rooms have fridge,desk and chair,flat screen TV and if you are located in interior room you can get airport internet for free.Only complaint is that the towels were so worn and dirty looking really ruff and the bathroom had a few hairs on the floor.We got this room for less than 60 on priceline and is the best airport option."}
{"sentiment":1.5,"text":"For the money-this hotel is a great value. The location is very convenient to explore the wonderful surrounding areas of Seattle. The rooms are large and well laid out-many with views of Mt Rainier. Staff is helpful. Free Breakfeast-well you get what you pay for. A final tip, Seattle proper is less than overwhelming-much of it is seedy-use your time to explore all the great areas aound-San Juan Islands, Mt Ranier, Olympic Forest, etc. and use for dining only. GC"}
{"sentiment":0.5,"text":"This is not a hotel where you enjoy your stay. Back in the '60s and '70s this would have been a great hotel. The rooms are dark, bathroom tiny, and everything looks and feels worn down. Upside, the place is right next to bus and transit lines. You can also walk to Circular Quay, the Opera House, bridge and Darling Harbour. Good thing there is a 7-11 next door. Snacks are cheaper at the 7-11."}
{"sentiment":1.5,"text":"I got a room upgrade at the time of check-in. Our reservation was for the Marina Tower, lower floor, balcony, with limited view. the room we were given was on the 10th floor, facing the marina, a pretty view. we stayed only one night, mainly because we had a 6:35am flight. The hotel provides shuttle service to the airport that starts at 5am. It was a bit rushed for us, traveling with two young children. The room was nice, bright, and cozy. my main complaint, and unfortunately it would cause us not to stay again is that the blanket is made of some material that you can hear when the person's moving, and my kids' did a lot of tossing and turning, so i didn't get a good night's rest. We had dinner on site, forgot the name of it, it's the casual one. the food was good, so was the service. Even though the hotel is right next to the airport, we didn't hear anything from take-off or landing."}
{"sentiment":0.5,"text":"You get what you expect w/ a 4 star hotel; namely friendly service (they recommended good places to eat and watch the Canadiens game) and a clean room. You also get a good location if you would like to spend time in the \"Anglo\" area of Montreal. However, you also get the worst of the chain hotel experience. Namely a knife in the back, or in this case wallet, every step of the way. 30$ daily for parking and 6.50$ for the bottle of water they leave in the room. I find both over the top. Particularly the water. In addition I stupidly forgot my cell phone charger in the room and when I called the next day to see if they could mail to me they did not have it. So the cleaning staff either took it (not sure why they would do that) or else lazily threw it in the garbage. Guess it doesn't really matter since they would have probably charged me the cost of buying a new one to mail it."}
{"sentiment":-2.5,"text":"1/2 registered trademark ... showReview(21800330, 'full');"}
{"sentiment":0.5,"text":"The Marina Mandarin has recently undergone an extensive renovation, so on our return to Singapore, we booked in for a 4 night stay. The room was excellent - modern & clean, with nice touches like robes, newspaper, C&E bathroom products, etc. The rest of the hotel was also excellent - nice bar, good food. Now the issue - service is really poor. First, we received an email confirming a 6pm check out and 15% off all Food & Beverages in the hotel (this was a special offer that we secured on the website). On checking in, we were told our check out was 2pm, and despite insisting they were wrong, they point blank refused to budge unless I dug out a copy of the mail confirm. Then on leaving and checking out, we did receive 15% off restaurant bills, but not off the bar bill - they claimed this was not included under the Food & Beverage special offer, which is frankly a joke. Finally, no courtesy room or shower facilities, which given most western flights leave Changi late in the evening, was very poor. Overall I'd stay there again, but its time to sort out the service if the Marina Mandarin wants to stay competitive against a host of great Singapore hotels."}
{"sentiment":2.5,"text":"Excellent hotel. Clean, spacious rooms. Very helpfull staff. Great location for public transport (2 mins from Termini station) Walking distance to all the main sights."}
{"sentiment":2.5,"text":"If you are looking for a classy getaway with your spouse or spa weekend with your girlfriends, book a room. Great prices for Florida residents. It is not cheap to eat or drink here, but you don't go to the Waldorf Astoria and expect 2-4-1 specials!! It connects with the Hilton, and that seems to be more of a family spot! The Waldorf needs one more good restaurant for evening dining. The Bull and Bear was fabulous, but expect to spend some money. The service throughout the hotel is impeccable, and the beds are fabulous!! The golf course is in great shape, but it is narrow and difficult! It was great to drive 1-1/2 hours and feel like we were on vacation."}
{"sentiment":1.5,"text":"Seeking a hotel in close proximity to the airport with reliable shuttle service, we chose the Sheraton across from the airport on Harbor Island. Unreliable taxi service from hotels further afar in the past made this hotel an easy choice, its shuttle begins operating at 4:45a.m. We booked a standard room in the Harbor tower and were in no time checked in by friendly staff, upgraded to a 10th floor room with balcony and a beautiful view of the comings and goings in San Diego Harbor. The room was very large, well appointed, brightly lit, spotless, including the carpet which appeared new. A super large king bed with soft sheets and good pillows made for a good night of sleep. Airport noise was not audible at all, but walls do not completely muffle very noisy Vacu-flush toilets in adjacent rooms. A 48\" flat screen TV, safe, stocked mini-bar, and a coffee maker with Starbucks coffee packets, desk and a comfortable seating group rounded out the amenities. Not quite up to par was the on-site restaurant which is really a dimly lit bar with tiny round tables, more suited to have a drink than to have dinner (the actual restaurant area is roped off and set aside for breakfast use only). Wanting to have dinner we chose from the limited menu a light meal which was tasty and met our needs. Danny who wears the hats of bartender, waiter, busboy and does everything but prepare the food he serves with a smile as well. Only one other person ate in the restaurant, which may be an indication that other nearby establishments on Harbor Island are a better dining choice. Nevertheless, the hotel perfectly matched our needs, and should we have another flight at an ungodly early hour, we will stay there again."}
{"sentiment":2.5,"text":"Our Jamaican wedding was canceled at the last minute by hurricane Ivan 2004 so we were never able to have a honeymoon. We decided to do one on our 5th anniv instead. After scouring tripadvisor, we selected this hotel. The hotel is absolutely beautiful - spanish style without being gaudy. Elegant, immense and tastefully appointed through and through. The very architecture makes you feel relaxed. We spent most of our time in the pool, near the swim up bar. The pool is great because it is not chlorinated and you can stay in for hours without feeling gross. The swim up bar was awesome - remember to bring a few dollars for the barmen, they tend to get screwed b/c most people don't tip. The breakfast and lunch buffets were amazing! The ceviche at lunch (off the menu) was the best I have ever had in my life. While we didn't enjoy everything at every restaurant for dinner, we always LOVED at least one thing. We felt the Mexican restaurant was the best one - absolutely amazing food. Two cons - the first are the mosquitoes at night. They are tiny but vicious - bring spray. The second is the walking - a golf cart usually came around but it was a little annoying to have to wait for a ride. That said, everything else was spectacular."}
{"sentiment":2.5,"text":"Where do I start! I LOVED everything in this wonderful hotel. The ultra chic atmosphere to the exceptional W staff. I especially loved the big quote in our room - \"Life isn't about finding yourself. Life is about creating yourself\". This sign alone set the perfect mood for my stay in the beautiful Windy City! And wow, I fell head over heels for their bed...I really slept like a baby :) And I can't forget to give a HUMONGO shout out to their ROCKSTAR Concierge Supervisor, Landon Moore! He totally took care of me and made my stay ultra special."}
{"sentiment":0.5,"text":"They have the potential, but they miss to the point of infuriation Williamsburg Bridge from Marx Bros. terrace"}
{"sentiment":2.5,"text":"Very happy about our 3 nights at this hotel. Excellent location and yet very quiet. Not the most trendy place in the world, but a very charming and pleseant place."}
{"sentiment":2.5,"text":"We arrived before noon, and chose to check-in at that time. I requested a room with the best strip view possible. The woman assisting me let me know she had a great room for us, but it wouldn't be available for a while (which was fine with me). When we returned at the appropriate time, there was special line for those who had already checked in and just needed to pick-up their room keys. We had booked a Deluxe Room, but were given a newly renovated Resort Room. The room was a good size with two windows. It was obvious the room had recently been renovated, as there was no movie memorabilia in the room (no pictures, paintings, or items in the display case). The bed was extremely comfortable, along with the two chairs. The bathroom was also very large with double sinks/counters. The only storage in the room was housed in the entertainment center around the TV. I believe there were two or three drawers and a small closet to hang items. This didn't pose a problem for me, as I don't typically unpack all the items from my suitcase. The flat panel TV was mounted on the wall to the right of the bed in the entertainment center. It was hard to view from the bed, and didn't come forward from the wall to adjust for better viewing. We didn't hear any noise from neighboring rooms other than hearing the shower above us running one morning. I liked having the Miracle Mile Shops being located right with the hotel for shopping, food, and drinks. One of our favorite places to eat was \"Earl of Sandwich\". The sandwiches were very good, fast, and decently priced (I believe it was something like $5.95). We also ate at Blondie's in the Miracle Mile shops, and used a coupon from restaurants.com The service and food were ordinary, but worth it with the certificate savings. We also ate at La Salsa (located in the mall) and PF Changs, which were both excellent. Overall we were very happy with our stay at Planet Hollywood and would definitely recommend anyone else to stay here. (We booked our room and flight together through Costco, which was an excellent deal!)"}
{"sentiment":0.5,"text":"This was the first trip to New York for myself and my ten year old grandson. The hotel was walking distant from Penn station. The staff was friendly and helpful. The room was small, but comfortable and clean. The morning breakfast was very popular with travelers. I opted to grab a cup of coffee and a piece of fruit rather than wait for a table. The hotel is conveniently located which allowed us to walk to many sites. I would recommend it to anyone looking for a good deal.."}
{"sentiment":1.5,"text":"I would recommend this hotel - with one caveat: when you book see the part about the mandatory $25 up-charge for the spa (or something like that). Personally, given the opportunity I always use the facilities. But, since I know not everyone enjoys this type of thing it bothers me that you're required to pay it no matter what. So, if you think you're paying $175 for the room (+ tax) - you're not. You're paying $200 per night."}
{"sentiment":2.5,"text":"My husband and I stayed at the Residenza Canali and it was a perfect place to stay for location. It was within walking distance to all sights and has the best Gelato in the area. Our favorite Gelato was not across the street in the coffee shop but a few streets away. Sorry, cannot remember the name. The room that we had was small but very clean and comfortable and we liked that we had access to the computer. The breakfast was the best that we had while in Italy for 12 days. The coffee was a little too strong though. I didn't feel that the young woman who was at the desk was very welcoming once we arrived. Don't get me wrong, everyone was nice and I am not sure we ever met the owners?? The young man who was at the desk in the early evening was extremly nice and helpful. I highly recommend this B and B and paying extra for a nice place, a great location, and a lovely breakfast was well worth the price. I also will recommend to get the Roma pass for using the buses around the city. Walking all day can get tiresome. We didn't need the HOHO bus at all. Everything is within walking distance of this B and B."}
{"sentiment":1.5,"text":"We have been guests at this property many times - The hotel is making a \"grand\" effort and re-inventing itself, and it shows. We stayed in a renovated guest room and were amazed at the improvement. The beds were perfect, the flat-screen TV had at least 30 stations. At bathroom is spacious and the amenities are deluxe and plentiful (shampoo/conditioner/body lotion are twice the size at \"regular\" hotels). We were never bothered by noise, either in the hallways or adjoining rooms. The staff is well-trained and attentive. As we were on east-coast time, I went to McDonalds in the food court at 5:30AM -- and was so pleased to see a security person in our hallway. Just checking. The other staff members -- maids, desk people, casino employees - were super nice. LynnEllen in the MLife Club was so very nice and helpful. One tip - check in at the airport MGM desk when you arrive. It is located just at the bottom of the escalator near the baggage claim area. Never a line and you get your room-key on the spot. The casino was fine - drink lady made numerous swings by us (!) and was very nice also. The smoke factor was there, but certainly not as bad as Bellagio -- the Bellagio Casino was awful and reeked of smoke - we will never go there again because of that. Love the new look of the MGM Grand - everything is coming together. Something for everyone, and the price is right. Also, just a hop from the airport ($12 taxi). Can't beat it!"}
{"sentiment":1.5,"text":"Just returned from a week here with my wife and overall I was impressed. Initial impressions were good. The lobby area, rooms and building in general all feel pretty modern. The rooms are nice with a king bed, small couch, desk and drawers, large flat panel TV (with 'Lodgenet' PPV). I particularly liked having a fridge (and there's a microwave). Size wise the bathroom was very small, and for some odd reason we could hear the bathroom upstairs being.....'used' (but no noise from the adjacent rooms). Facilities wise the hotel has free laundry facilities (1 washer + dryer on alternate floors), free rental bikes (rusty chain's and only during daylight hours), free local shuttle, free beach towels, free wi-fi, 3 internet terminals, \"free\" parking, and \"free\" bottles of water every-day. There's also a work-out room, but I didn't use it (don't judge me - I ran/swam outside!!) I use \"free\" because you have to pay an $18/day facilities charge. There's a pretty nice pool area with 2 hot-tubs and a childrens pool. Personally I was a wee bit disappointed as the pool wasn't big enough to do laps in, but there was plenty of space for when we were there - which was low season. Not quite so sure in high season. There was a poolside bar with snacks, but we used it once and weren't impressed. We never used their \"Spices\" restaurant as we'd read poor reviews - the pool-bar food came from the same place. We thought the locations was great. It's on the southern-edge of Kihei. It is literally across the street from the excellent Kamaole I beach park. There was pretty much enough restaurants and bars within a 10 minute walk on Kihei Road, and Wilea and the rest of Kihei Road was a short drive away. Don't go if you're looking for an \"on-the-beach\" or a 4 or 5 star resort hotel. It's a pretty solid, good location, 3.5 star hotel (some of the airlines put up their flight crews here)."}
{"sentiment":0.5,"text":"I stayed at Hotel La Motte Picquet with my boyfriend from the end of April-beginning of May, 2010. The hotel is nice and is located right next to a metro station (Ecole Militare) , so you can get just about anywhere with Paris's advanced metro system. This sort of makes up for it being a little off the beaten track - according to their website, it's 500 meters to the Eiffel Tower. Well, maybe if you travel by air. The desk clerks (Mo on some days, Tina on the others) are very nice and helpful, being one of the few strengths of the hotel. The night clerks were usually quite unhelpful - starting from two who barely spoke English and a third who I saw more times and who seemed to treat my being there to take my room key as a terrible inconvenience on his part. The steps are steep but the elevator allows access without any trouble, save one step in the entrance. The rooms are rather tiny and the water pressure is almost non-existant, but everything is very clean and neat. The beds are very comfortable and with the windows closed, you can't hear anything off the street. For those using wi-fi, the internet speed wavered between good and slug-speed. All and all, it's a nice place and we certainly didn't suffer, nor did it ruin our vacation, but I don't think I'd stay at this hotel again. Personal tip: unless you get a deal on the hotel breakfast, just skip it. Not much selection and certainly not worth 12 euros."}
{"sentiment":2.5,"text":"I stayed at the Bellagio from April 23rd to April 27th and loved every aspect of this hotel....There were five of us in a suite on the 29th floor and we never felt as if we were cramped for space. The living room area was huge with a very comfy couch and additonal seating. The bed room was also huge and there was a king size bed and they accomadated us with 2 very comfortable roll away beds. Now the best part was the three bathrooms...There was a guest bathroom in the living room and there were two other full bathrooms in the bedroom, one with a jacuzzi tub and the other with a stand up shower both of those bathrooms had flat screens T.V. for your watching pleasure while you used the facilities...The housekeeping staff was very helpful and assisted us whenever we needed it. I would not hesitate to stay here again in the future....."}
{"sentiment":0.5,"text":"Stayed in February12 for 4nights in superior room with a very good view of Pantheon Good location. friendly staff clean and fairly comfortable Toilet located in very small space separate from bathroom with no window or extractor Breakfast at 13 euros was not good value"}
{"sentiment":2.5,"text":"Loved this hotel. Stayed during memorial weekend with my boyfriend. They have a hot bars/lounge scene, their room was really sexy, and everyone in the hotel was really nice. Location was great, right by metro and within walking distance of a lot of sights. The only complaint I had was that their room service breakfast was just ok. I would def stay here again."}
{"sentiment":1.5,"text":"Erboy's staff is simply nicefully, otherwhise del pr management Aise but also the recpetions people, the waither and everybody. It's position in a best location in the center of the old city, nearly Topkapi palace, Santa Sophia, the port and simply to reach in tram and near the railways station. Room is comfortable and such is necessary to spent 4-5 days sweetly. Go there if you want to make a good holiday in Istanbu."}
{"sentiment":-1.5,"text":"The same night we checked in we saw a mouse run in our room. We found droppings from the mouse in our bathroom on numerous occasions. Our door was left wide open by housekeeping (which appeared to have done nothing all week except empty the trash). We stayed in a dorm room and had also reserved an apartment suite. Part of our party arrived two nights before the rest of the party. We asked to see the apartment and talked to them about it two times. However, the night before the rest of our party arrived we were told the apartment had been given away. The noise is horrible! There were people talking outside our windows all night long. Not a place for young children with the language we heard. Had to use ear plugs, but still heard plenty of noise. Hard mattresses and cheap bunk beds. Very disappointed and would never recommend this hotel to anyone."}
{"sentiment":1.5,"text":"Once again, we stayed at the Hotel Edison for our Memorial Day visit to New York. As always, we love this hotel. While the rooms are not fancy, the location is fantastic and the rate is outstanding, very reasonable by New York standards. While some of these reviews talked about rude staff, we have always found them helpful, and we stay here two to three times a year. And while people talk about rooms, seriously, if you're in New York, how much time are you going to spend in our hotel room? Between theater, restaurants, walking the city and the park, and visiting with friends, we see it to sleep. Give me a clean room in a good location, and I'm happy. Only complaint, which others have noted, is the lack of electric outlets. It's an old building. Still our New York choice!"}
{"sentiment":2.5,"text":"It was my first stay in San Francisco. A colleague had recommended another nearby hotel in the city....but that other place did not have air conditioning nor a refrigerator in the room. Since I was staying in the city for two weeks, I definitely wanted both those things. So after reading the reviews here and at other sites, I decided on The Donatello. It was great! My room was huge! And while some other reviews recommended asking for a room away from the street to reduce the noise.....my room was on the 8th floor and facing the street and I only heard noise outside at night a few times (more so during the weekends than during the week.) The bed was extremely comfortable, the pillows were great (two things I'm very picky about!) Turn-down service each night with chocolates left at your bed side. I did not eat at the restaurant in the hotel because there were so many wonderful restaurants to choose from within one or two blocks from the hotel. Great location...near Union Square....about four blocks from the BART station at Powell street. There was only one thing that I had an issue with....and that was the wireless internet service. The signal in my room was too low to ever connect to my laptop. However I was able to use the hotel guest computer the few times that I needed it.....plus I used my computer all day long at my work location so not having a computer in my room was not a huge issue - although it would have been nice to have during the weekend when I was planning my stops at some of the tourist spots. I only went to the breakfast buffet on the weekend. Not much there other than pastries, bagels, juice and coffee.....but again, plenty of restaurants close by and if you're there on a Saturday morning, the best bet for breakfast is the Farmer's Market at Ferry Plaza. Not sure if my travels will take me back to San Francisco but if I do go back, I will stay at no other hotel!"}
{"sentiment":2.5,"text":"So I could not decide between Inn at Harbor Steps, Westin, Hyatt, or this property. I cannot say enough great stuff and how I chose the perfect property for families. We booked a suite, which was like an Embassy Suites Style, Huge Room, super clean, divided living room from Bedroom (son slept in Living Room). Breakfast was nothing amazing, but It was plenty and filling- Bagels, Waffles, Sweet Breads, Juice, Coffee and more. Great Shuttle and location. Will Stay here again!!!!"}
{"sentiment":1.5,"text":"After reading the reviews, we decided to stay at the Arosa. The hotel is very centrally located near shopping, across the street from the bus stop & Starbucks. Shopping is all around this hotel as are restaurants. We loved Garbos - less than a block away which had something for everyone on the menu. The cost was about half of what other comparable hotels were getting. I would highly recommend this hotel - very clean, very nice, great price, great location. They also have non-smoking floors. This hotel does not have an indoor pool - some sites we found stated that it did. Indoor pools are not at all popular in Madrid."}
{"sentiment":0.5,"text":"I stayed at this hotel for 1 week and wish I would have choosen another hotel. This hotel was not worth spending on average $200 per night for an entire week. It is true that this is a small botique hotel, but this small botique hotel has many problems for being so small. When I booked this hotel I did so because of the following factors: free wi-fi, location, air conditioning and the Eurostar name. The wi-fi was on and off, the reception was good at times and other times it would not pick up a signal so I would have to go on their breakfast floor to sit down and do some work. The location is great as it is in the middle of the Rambla. My biggest problem was with the air conditioning. The hotel says that they have air conditioning, but the room was so hot. I complained to the front desk and they said that because they are between seasons the air has not been turned on in the hotel, but please note that the air was on in the lobby of the hotel. I told him that I was unable to stay there like that and he offered to give me a key handle to open the window to get cooler air into the room. Well I did not get the handle to open the window until I told the agent that I am going to request a lower rate or switch hotels as I could not stay in a hot hotel room. Once the window was open I did get fresh cool air, but the noise level from outside was so loud and it was loud 24/7. Thank goodness I brought ear plugs from reading another review here that this area is loud. The last day the air conditioning was finally turned on as I guess too many people complained as the inside temperature on the thermostat was in the high 70s once you convert it over. Well when they finally did turn on the air conditioning the temperature was in the mid 60s, which was way too cold. I definately would not choose this hotel. Please double check the hotel as you want to have an air conditioner that you can control and one that is not centrally controlled where you cannot change the temperature. The rooms are very small, but decorated very tastefully. My last day there the housekeeper did clean the room, but not my bathroom. I did not complain as I work as a Director of Housekeeping for a Chicago hotel and did not want to get anyone in trouble."}
{"sentiment":2.5,"text":"My boyfriend and I stayed at this Embassy Suites to attend the Star Trek Convention because he has Hilton Points. It was excellent! The room was spacious, the bed very comfortable, and stocked well with towels and anything else we might need. The hotel is off the strip, so allows for some quiet time, but it very close to the monorail to get to where the action is. There is a complimentary breakfast with made-to-order omelets as well as all the other hot breakfast items, which saved us much time and money. The line is longer on the weekend, but still not bad. The indoor pool is nice and they have a huge hot tub outside. The bartenders were friendly and accomodating. We would definitely stay here again."}
{"sentiment":0.5,"text":"My friends and I were on a serious budget when planning our Vegas trip. We had to decide whether to go cheap and off strip or spend a little more to be right in the action. The Rio seemed like a good compromise. Not on the Strip, but there is a free shuttle, and it has all the amenities of the Strip casinos: shows, restaurants, pool ,etc. Well, we just got home from our trip and I can safely say that next time we'll splurge for something more central. I have no idea if check in went well, since I waited in the car. The room was very nice, but we were disappointed to be in the older Ipanema tower that faces the suburbs instead of the Strip. The buffet ... was a buffet. We were excited at the prospect of so many different kinds of cuisine, but you couldn't eat enough to justify the price. Not that you'd want to eat that much - the food was luke warm and mediocre. I'd rather pay for a little good food than a lot of bad food. But many people feel differently - there was a half-hour wait just to get in the door. We got a great coupon book at check in, so we used it for 2-for-1 tickets to that night's Penn and Teller show. The show was great and we got to meet the magicians afterward. Our P&T tickets also got us free admission to th VooDoo Lounge. The view from the Lounge is incredible - 51 stories up looking out over the Strip. There was a flair bartender and he gave a generous pour, so it made up for the jaw-dropping prices. The Lounge would have been amazing except that there was a private party going on. Every single table and chair was reserved, as well as the entire lower deck of the balcony. There was nowhere to sit and standing in heels gets tiresome after an hour or so. Why wouldn't they just close the club if every single table is reserved? We ate at the Sao Paulo Cafe for breakfast. The food was amazing, the service was not. The little basket of jam on our table was empty, so I reached over to an empty table and snagged a few packets of strawberry. The server arrived to check us just then and demanded to know what I was doing. When I said \"Getting some jam,\" she walked over to another table, grabbed a full basket, slammed it down on our table and said, \"There - was that so hard?\" When we got the check, we didn't know if (since we were charging it to the room) if we needed to wait or we could just leave our room info. When the server returned, we asked politely how to handle the check. She gave a disgusted sigh and snatched it up and said, \"I'll just do it myself.\" Turns out we just had to hand it to the hostess on the way out the door. She could have just told us that without the drama. We didn't eat any other meals at the Rio, but I did have a similar experience with a cocktail waitress. The policy I've adopted in casinos is to tip the waitress if I ordered more than one drink, or if the service was exceptional. My friend and I had been gambling about forty minutes before we were approached about drinks. She returned with my drink, which took another half-hour and was extremely watered down. I said thank you, but she just stood there and stared at me. I thought she was cleaning up a spill on the tray, but after she finished she just kept staring. I again said, \"thank you,\" to which she rolled her eyes and said, \"Fine then\" and stormed off. I have worked in food service for years, so I am typically a very good tipper. But the service was slow and the drink was terrible. And standing there expectantly while you sigh and roll your eyes is in no way professional. When we returned home, we discovered that we had been overcharged nearly $200 for the Penn and Teller tickets, and about $75 at the iBar in the lobby. When I called the Rio, I was told that no one in customer service was available. I demanded to talk to someone in charge and was connected with a front desk manager, who apologized and refunded the tickets immediately. However, when I spoke to someone in food and beverage services about the bar charges, they gave me excuse after excuse and said that someone would call me the next day. It has been three days and I have still been unable to get a hold of anyone and we have not been refunded. On top of this, the \"Show in the Sky\" was closed, we were ignored for half an hour at the Irish bar before we finally just left, and arrived at Caesar's for the Rio shuttle (which they are still advertising) only to be told they don't offer the service any more. We had wonderful experiences at Planet Hollywood and the Luxor, so we'll definitely give our business to one of these hotels next time."}
{"sentiment":1.5,"text":"first the check in was fine arrived at 3:30 pm and only took about 5minutes to check in the room was nice great washroom and shower head . I was a litle sad that it did not have a mini fridge in the room to store drinks. The room service was exceptionally fast called for towels and had some up emmidiatly. The workout room was very nice .Also they did make sure to remind us of the time change. /the sweet sleaper bed was very comftarble and room design was nice. Only downpoint really was no mini fridge in the room and the room looked a little dusty.Perfect location downtown for the nightlife and very nice staff"}
{"sentiment":-2.5,"text":"1/41/41/2... showReview(19926780, 'full');"}
{"sentiment":2.5,"text":"Went with a group of twelve to play in the PGA Magazine Pro-Am the first week in December. The golf courses were first rate and the conditions perfect. The food and accommodations were also terrific. Tony and Kevin who were the point men for the tournament went out of their way to make sure everything was hassle free and convenient for all of the participants. If any of you are looking for a great venue for a golf tournament, look no further then the Reunion resort. We'll definatley be back next year if not sooner!!"}
{"sentiment":2.5,"text":"Me and my husband stayed here for 2 nights whilst on honeymoon and it was a fantastic hotel. The hotel is at the end of the strip but it was only $7 for a 24 hour bus pass and i actually liked the fact it wasnt in the middle of all the rest of the hotels. The room was fantastic, we were on the 23rd floor so had a great view and we upgraded to get a jacuzzi bath. The receptionist was very helpful giving us maps and information about the place. We stayed in the hotel the first night and i for one took full advantage of the $20 all you can drink between 5-9 :O) We walked along the strip looking at the hotels and i can say i would definately stay here again, although all the hotels looked amazing i did like that it was quiet near our hotel. Overall a fantastic hotel and excellent service (and stronger than normal cocktails if you tip the waitresses (we tipped $2 each time for 2 drinks and they were very strong heehee) p.s i have only rated the location as 3/5 as i know most people would probably want to be in the middle of the strip"}
{"sentiment":1.5,"text":"We checked in mid-week which helped with the chaos. There check in area needs to be redone as it is a free for all. Most of the other big hotels have a queue and you go to the next available window. Not here. It is like a crazy grocery store line where everyone splits up their party into different check in/out lines to see who gets there first. Rooms - The rooms were lovely and clean. We had two double rooms. One with a view and one without. No problems with noise, but we did have one guy who tried to follow us into our room (VERY DRUNK) and we got rid of him and notified security. I have to say that the rooms were clean, we really did not hear alot of noise. Food - There are multiple restaurants and fast food outlets. The fast food outlets are at least double the price of your average free standing location at home. I think a foot long at subway was $10 for the $5 and then $12 for the 'premium'. The Dragon Noodle restaurant has really good dimsum for lunch and they participate in the buy a coupon to get $xx off your total purchase of $xx or more. We did the costs and on lunch for 4, we easily save $40 off the total by buying the $5 discount. Tix4tonight sells them and they are just about across the street at the Coke bottle. Valet parking - was close conveinent at quick. Never really had a long wait. Pool - very small for the property and got very crowded very quickly. Also, like all properties on the strip, the pool closes at 6 or 7pm. In the middle of summer? Seriously? It isn't even like the sun has gone down and it is dark. Biggest irritation about this property and all MGM properties is the daily resort fee. It was $20 a day here (it is more or less depending on the property you stay at) Casino was eh....never really won anything and they did not have the most current and/or popular slots. Not as smokey as some I have been in, but I am not sure if that is because they have a good ventalation system or less smokers."}
{"sentiment":2.5,"text":"My husband and I recently stayed at the Galleria Park Hotel to celebrate my 60th birthday. Upon arrival, we were immediately given a room, although we were a bit early. In the room, was a birthday present of dark chocolates and wine. We have stayed here many times and love the easy access from BART and the proximity to Union Square, AT&T Park and the cable car and bus lines. The staff is superb, it is a pet friendly hotel and there is even coffee in the mornings and an evening wine hour. You cannot go wrong staying here and will love it."}
{"sentiment":-1.5,"text":"Impossible to sleep here - next to airport runway! My wife and I stayed here for one night because we had to change planes at Honolulu Airport to get to Kauai. Once we checked in, we were disappointed by how small and dirty the room was. Quite cramped for two people. Ugly furnishings.Worse, no one told us that the hotel is located right next to the airport runway! At 5am the next morning, huge jets started taking off every 10 - 15 minutes. They planes were so loud that our room literally shook. I can sleep through just about anything, but this was ridiculous. We got up an hour later and checked out, because it was unbearable. The front desk was rude and acted like everything was normal.If you need a good night's sleep, do not stay here. For a similar price, you'll be better off at the Ohana airport hotel or the Best Western Plaza."}
{"sentiment":1.5,"text":"This is a very nice hotel. It is on the Grand Canel and very close to the Riallto Bridge. The city market is also very close. We had a nice room with a mural on the ceiling on the 3rd floor. It was in the back of the hotel so had no view, but was quiet. The breakfast was nice. We followed the map on the hotel website and found it with no problem. You have to be careful to follow closely, the alleys are very tight and you might not think you are going in the right direction, but you are. We found the location very nice. It is the 3rd stop on water bus #1. We bought 3 day passes and took the taxi or walked everywhere. You are 10 minutes to bridge and another 10 to St. Marks Square. A great location, and the bridge and market are easy to find and good to ask if you need directions. Everyone is Venice is pulling luggage and looking lost so after a few days you will get questions about directions. We would recommend the hotel and stay there again without hesitation."}
{"sentiment":2.5,"text":"On two visits to Henderson's Wharf Inn in June 2009, I found an exceptionally cordial and helpful staff from our first phone reservation to our last checkout and goodbye. The facility is well kept with beautifully appointed, spacious rooms and tasteful decor throughout. Unlike some of the other purportedly four- and five-star hotels on the Inner Harbor, this hotel lives up to its promises in every way. The accommodations and service afforded us went beyond our expectations. Great facility, great staff, pleasant laid-back location, and breakfast in the courtyard was superb. It's reasonably priced and includes parking. We'll be back many times."}
{"sentiment":1.5,"text":"My husband and I recently had a 2-night stay at the Chancellor as part of a long weekend. This hotel is a serious bargain, located just off Union Square and near tons of restaurants and shops. The rooms weren't huge but they were certainly big enough, and the hotel was clean and pleasant. I didn't love the restaurant for breakfast, but head up the block to Lori's diner for a better one. Chancellor is well worth the money."}
{"sentiment":2.5,"text":"We stayed at The Pointe over spring break and had a great stay. The rooms are clean, quiet, and well appointed. We stayed in a two bedroom suite and will definitely do so again. The staff was friendly and attentive, check in and out was quick and efficient, and the location could not have been better. We did Universal, Sea World, and Discovery Cove; all are close. We also found a Whole Foods and Golds Gym nearby. The pool is nothing spectacular, but is adequate. Also, the restaurant really isn't: more like a snack bar, but there are plenty of places to eat nearby. We also utilized the kitchen in the room to prepare some meals. We highly recommend The Pointe and can't wait to stay there again in the future."}
{"sentiment":-0.5,"text":"I've stayed at this hotel a few times and have previously been impressed with its location and value for money, and clean rooms. But this time the twin room they gave me had a grotty bathroom (cracked sink, broken tap, broken loo roll holder and dirty looking tiles) and grubby marks on the walls. When I complained I was quickly given another room which was fine - but why not give me that room in the first place and sort out the other one so as not to irritate and disappoint previously satisfied customers like me!"}
{"sentiment":0.5,"text":"We stayed at this hotel in January 2011 for three nights. The location is very good as it is only a short walk to Clarke Quay. The best part about the hotel would have to be the pool. It is a decent size with sunbeds located around the pool. There is a good view of the Singapore River and CBD from the deck. Our room was quite small, but it had all the basics. The hotel has free wireless internet, however this is only available in the lobby and there is a tedious sign in process. The gym has all the latest equipment. Overall this is a nice hotel, however it does not represent good value for money."}
{"sentiment":0.5,"text":"Wow what a location,2 minute walk right in to the heart of times square!We stayed at the Edison from the 17th nov to 21st,the hotel was average but clean,we had fresh towels and bedding every day,but like in one of the other reviews,who goes to New York to sit in the hotel room,I mean all the wonderful sights to see,the great people,oh and did I mention the shopping!!What an experience we had,my husband,son(who's 12),2 friends and I.Bit cold but who cares when your in such a great place as New York.We will most deffinatly be going back sometime in the near future AND be staying at the Edison.P.s there's a great deli next door,they do a mean breakfast to get you started in the morning and all the different flavours of coffee Mmm."}
{"sentiment":0.5,"text":"The resort is nice, but needs updating. It also needs management to oversee more details. I.E., trash on the ground from dinner the previous evening first thing in the morning the next day. Should have been picked up by then. Washer machines were dirty, lacked cleanliness and maintenance. First load we put into a washer and the machine is busted. Called maintenance, but was told that staff was not on duty to go to the laundry facilities to assist at 8:30 in the morning. We had to truck our way all the way to the front desk to get our money back. Was not happy, because it's a loooooonnnnnggggg walk. Housekeeping failed to replace the basic every day necessities like coffee, cups, take the trash and old glasses, etc., but they did leave some awesome towel animal figures. Why can't the quick service restaurant turn on the toasters in the morning so we don't have to do it ourselves and wait for these huge contraptions to heat up? We would go for breakfast between 7:30-8 and they opened at 7. Most of the days, one of the toasters was broken, which I reported and the other took 4 times to go through the cycle on the lowest speed it had. So, while the place is nice, we won't go back to it. I do NOT recommend anyone with a disability to stay there. Long walks to transportation, restaurants, etc. My mother began to dread leaving her room every morning."}
{"sentiment":2.5,"text":"My daughter and I have just stayed at the New York Helmsley for five nights. The room was beautiful - on the 31st floor with amazing views overlooking the Chrysler Building. The staff were friendly and helpful at all times - particularly when they knew this trip was to celebrate my daughter's 18th birthday! The location is perfect - so close to Grand Central Station - and the subway - by far the easiest way of getting around - (check the price of a weekly metrocard - we found this to be cheaper than buying daily tickets for 5 days!!) The hotel recommended a helicopter flight over the city - this was the highlight of our holiday - we flew with Liberty Helicopters - please don't miss this magical experience - it might seem expensive but well worth it!!"}
{"sentiment":2.5,"text":"Our recent stay at the Hotel Terrass in the Montmartre area of Paris was beyond our expectations on every score. Our junior suite was lovely, well appointed, extremely comfortable and spacious, even for three people, my husband and I and our 16 year old daughter. The view was incredible. Paris lay at our feet from the small balcony and the Eiffel Tower greeted us to our left. The food - both room service and the restaurant - was exquiste, delicious and beautifully presented. The staff and service were magnificent. Everyone was extremely helpful, especially Daniele, the Concierge. She made us feel welcome and our stay in Montmartre was so much more because of her attention to detail and friendly manner. We would highly recommend this hotel and plan to stay there again whenever we return to Paris."}
{"sentiment":-0.5,"text":"After much research we decided to book this hotel in December 2010 through Expedia. As we were staying with friends who have a three year old daughter we thought that the W would be a great place to stay as it is \"central\" to most of the big tourist attractions. We arrived at a busy time 5pm on Memorial Saturday, as the taxi pulled up the three or four doormen stood around talking and laughing with each other as we struggled out of the taxi with numerous bags, and a stroller. No help was offered AT ALL!! We checked in, we asked for a room with a river view but the receptionist could not accomodate, fair enough - but as she only briefly looked she then gave us a room overlooking Times Square, the complete opposite direction. She didn't seem to understand that we wanted a view of something other than Times Square. Got to room with much difficulty as key cards took an age to swipe in the elevator, this was a common problem throughout the week. Now ....Memorial weekend was extremely humid and we were staying 6 nights, the air conditioning was very poor, maintainance did come to fix the control but the system wasn't very good. Throughout our stay at the hotel we had no interaction with the doormen - until the very last day when one doorman hailed us a cab after we had been hanging around for 10 mins, everytime we saw the doormen they seemed to be socialising with each other and not with hotel guests. The only time we visited the concierge he was helpful, and did get us the website address for The Lower East Side Tenement Museum, which we could have done ourselves really. he told us he could not book tickets for us as the hotel did not have a credit card machine!!!!! (The last time we visted NYC we stayed at The UN Millenium Plaza and they had no trouble booking tickets for this museum.) BEWARE!! The policy at the W is that you book your own tickets in their Buisness Centre, which costs $ 12 to log on! ( there is a free Mac in the lobby - but it does not have the option of printing) To print any booking confirmations costs 45 cents!!! Unbelievable!!!!! Overall the W Times Square is a rip off, over priced and over rated!! And don't even get me started on the fact that on our first night our friends wallet was stolen in the hotel bar and the card used twice in the hotel illegally!!!!"}
{"sentiment":0.5,"text":"Nawlin's Charm I recently got back from my stay at Hotel St. Pierre, 8/22/04. I had read the reviews after I booked the hotel and was absolutely horrified. I wanted to cancel my reservations but we decided to go ahead and stay there and see for ourselves. I have been to New Orleans before and love everything about it, so I really knew what to expect when they said New Orleans Charm. The location was GREAT!!!! It is not in a dangerous section of town. We walked everywhere. The staff was wonderful and helpful. The parking is limited but they made room for us. The room was large and our window was directly on the road, which I did not mind because I love looking out and watching people walk by. It is not the nicest and fanciest hotel in New Orleans, but if you want that you can find it. I wanted quaint and cozy with a New Orleans feel and that was what I got. It was definitely worth the money and I will stay there again."}
{"sentiment":-1.5,"text":"Don't be fooled by there web site photos.They advertise a family inn, but this is far from that.I took my 8 yr old to Seaworld,and his first question was \"who's Larry Flint?\", the name he had read on the strip club across the street from Bay Inn and Suites. My family and I are from the Coachella Valley,and had no idea this place was in that kind of area.That's just the beginning. Very rude and disrespectful staff,Danielle and Barbara. Over priced for a place that looks like hideout for a Bad guy in a 1977 BERRATA episode.NOT A FAMILY PLACE !STOP DECEIVING PEOPLE.It sounded like we were not the first to complain."}
{"sentiment":2.5,"text":"The George V is so good that you can't even be bothered to leave the hotel to visit Paris. Which is just outside the door. Need a dinner reservation at another difficult to access restaurant? Have a word with the concierge. Skip the queues for the Louvre? Get pre-bought tickets from the concierge... I'm a bit 'careful' with money. I'll park a mile away to save a couple of quid on parking. I bought an electric clippers and cut my own hair. My wardrobe consists of company T-shirts and jeans. But occasionally I have brought to my attention items that appear expensive but are actually terrific value. Bargains in fact. So, for example, the Mercedes SL55 with AMG tuning. Costs the fat end of 100K. Absolute bargain. Fantastic. Is it it ten times better than a car costing 10k? No. It's a hundred times better. Same with George V. We've stayed there a few times and it just gets better. How is that possible? Costs a fortune. But still an absolute bargain. Gone kid friendly so kids get tours of back-stage ie kitchens, house-keeping etc. Tag along. Bring your camera. Kids even get pastry lesson with pastry chef. Gratis. Two Michelin star restaurant and they find time to knock out Madeleines with the kids. My wife's favourite hotel in the whole world."}
{"sentiment":1.5,"text":"Although this hotel is very beautiful, the staff was not nearly as attentive as were the staff in other hotels in Italy - the Hotel Brittania in Rome, for instance, which was fabulous. For example, I was in the hotel's ladies room when the lights went out ( I guess they were on a motion detector!) , leaving me in absolute total darkness. Rediculous! I then spilled my glass of water, breaking the glass while fumbling around trying to get myself together and find the door to get out. When I told the help behind the desk, the gentleman was not concerned at all that I had a bad experience, and seemed only concerned about the fixtures in the hotel. Also, when you book on their website, be absolutely sure that you will be able to stay the exact dates that you book - I became ill and arrived a day late - even though I called 48 hours ahead of time to cancel, my credit card was billed for the extra night that I missed."}
{"sentiment":2.5,"text":"Some of the reviews are concerning and i guess they didn't have a good experience but I will tell you differently. We have stayed at 10 different Ritz around the US and this one is just like the others...solid!. We had an ocean front room on 7th floor (good idea to get 6-9 floor. Well appointed and in good shape. Help is typicial Ritz...outstanding. Yes the prices are high but that is true for every Ritz or any fine hotel. Yes the Pina Coladas are $16-18 and the breakfast $30 (ours included in our package). Last weekend was very busy (Feb 25-26) and at 100% capacity but just a little crowded at the pool."}
{"sentiment":2.5,"text":"I stayed here last March and picked this hotel based on the Tripadvisor reviews (as usual) and believe me, I was not disappointed! The hotel is just minutes away from everything you will need. There is a major highway right outside and there was road work at that time, but I never heard the traffic. The breakfast is as can be expected and the suites are spacious and very clean. Of course you need a car and with this highway just in front of the hotel you are just a short drive to the strip, the malles, the factory outlet, the Callaway golf learning center and the airport. Tempus fugit, time passes very fast in Vegas but you'll find some rest in this hotel."}
{"sentiment":-1.5,"text":"I have attended four professional conferences here and after the first stay at this hotel, I chose to stay elsewhere in hotel circle during the conference. The rooms were small, outdated, unclean and our conference goers were plagued with loud, uncontrolled parties until 3am. People ran up and down the halls, banged on our doors and there were hookers hanging around the parking lot! The staff was rude and unreceptive to our ongoing complaints about all of these topics. I paid about $40 less per night with a huge room and free hot breakfast at Hawthorne Suites."}
{"sentiment":1.5,"text":"Hotels in Manhattan are extremely expensive. When you accept this - Hotel 31 is among the best deals. The location is the best part of a stay at Hotel 31. You can walk to a lot of the \"must see\" attractions and some of the best shopping. The subway is nearby, which connects you to the rest of the city in a fast and cheap way. The neighbourhood is not among the \"must see\" attractions, but it provides several good restarants at fair prices and some pretty cool bars as well. We recommend the \"Les Halles\" at Park Av. between 28th and 29th. Our room was rather small and dark. However it was clean and everything was working. The bed was comfortable. Breakfast is not included or available at the hotel. However, Guy and Gallard around the corner is nice and gives a large selection at fair prices. The staff was friendly, e.g. arranged transportation to the airport and helped out with our on-line check in 24 hours before departure. All in all, the Hotel 31 was a good experience and contribution to a great vacation in NYC."}
{"sentiment":-1.5,"text":"We stayed at the Bellagio for one night July 13th. The check in was good and the clerk who checked us in was nice. From then on though our stay went downhill. We were not happy with the rooms, the beds were hard. It was not what we expected. We were staying at the Golden Nugget's new Rush tower and those were fabulous. We didn't like the atmosphere. We were told during our reservations that we would get 25$ free slot play but when we went to redeem it they said that there were black out dates, which was not mentioned in the advertisement. I booked this for my husbands birthday and was very dissapointed. I would not recommend it at all. There are much better places to stay. This place is expensive and looks beautiful from the outside and the lobby is pretty but that is where it ends."}
{"sentiment":2.5,"text":"Nice new hotel right beside Amsterdam Centraal Station, no need to drag your suitcase a long way if traveling in and out by train. if you want peace and quiet in the night this is the place for you. Room is clean and bright! The staff are friendly and willing to help. Of course...love the warm choc chip cookie!"}
{"sentiment":1.5,"text":"If you like staying in a boutique hotel with fantastic personal service stay here! They offer an inclusive service which gives you complementary drinks and nibbles throughout the day with a complementary mini bar which is topped up daily - great if you fancy a coffee and liquour after being out all day or for a glass or two of wine before going out of an evening! Breakfast was exceptional with a great choice of freshly cooked waffles or French toast. The staff you couldn't fault, a credit to the charlton group. Personal touches which you don't get, even in many top hotels, like remembering your name as you left the hotel, wishing you an enjoyable evening at the restaurant we had reservations for - how do they remember!! The only reason I haven't awarded 5 stars is that our room wasn't the best (312) - no view, small window, a leaking shower door which soaked the floor each time you used it and slightly crispy toilet tissue - not befitting of a quality hotel - change your provider Banks Mansion!! Apart from those fussy points we would recommend any one to stay here, thank you for a great stay."}
{"sentiment":2.5,"text":"You are warmly welcomed as soon as you arrive by the front desk. Check in was extremely easy! The hotel and our room were very clean. We had an oceanfront room with an amazing view and again the room was extremely clean and amazing. We weren't even in the room five minutes and we had a call from the front desk welcoming us. We travel a lot as a family and we have never encountered that before. The next morning we ordered room service because the prices were about the same as you would spend to leave the hotel. My family of four enjoyed the food very much. We only stayed one night but I don't think I would stay anywhere else when visiting OC again. We have stayed at a few other hotels in OC and have never received the service we did or have stay in a place as clean as this hotel. You won't be disappointed!"}
{"sentiment":1.5,"text":"WATCH OUT FOR THE RACOONS IF THERE IS A FEW OF THEM THEY CAN GET EXCITED WHERE THERE IS FOOD AND FORGET THIER MANNERS AND NIP YOUR FINGERS TIP THE BARMAN AT THE BEACHBAR CALLED SAUL OTHERWISE HE SUFFERS FROM MEMORY LOSS WHEN SERVING PEOPLE UNLESS YOU HAVE CROSSED HIS PALM WITH SILVER. I read reports before going and people are writing bad things about this place but we enjoyed it very much good staff(very polite) good food clean accomadation location not bad go to Playacar in a taxi $10us. same coming back entertainment can be funny where they involve the guests. all considered 9/10 Happy Karen&Cliff from the UK (and yes would stay in the future)"}
{"sentiment":-0.5,"text":"First of all, we did not stay here at this hotel but we did visit the casino, which was fine. Everyone seems to complain about the $100 promotion that you have to play at a set of roped-off slot machines. My hubby hated this, but I actually liked it. Of course, he was out in a short time and I was able to play and get drinks for quite a while. Also, the lady next to me won some money on this so I know that it is possible to win. Basically, if you want a very slim chance of winning with no money invested and still receive drink service, this is not a bad promo. I got pretty good drink service here, but my husband really went through the money and had a hard time finding a waitress to get him a drink once he was done with the promo. I think it was worth a try."}
{"sentiment":2.5,"text":"Just had 2 weeks at these luxurious apartments. We were in one of the 4 storey blocks and it was gorgeous; beautifully furnished,spacious and well equipped. The kitchen facilities were excellent, we tended to have breakfast here, take a picnic lunch to parks and then eat out in evening.The beds were really comfy and it was great having a bathroom for us and one for the kids.The swimming pools were brilliant-the kids loved the lazy river. We went to the smaller pool near us on several occasions as had more shade and was a bit less hectic!Disney world is about a 10 minute drive away, on several days we went early in the mornig and then came back in the afternoon to relax ready to go back for the evening parades (this worked well in the extreme heat.).There was a publix supermarket , a post office and Target opposite the entrance.Would definately go back.Only negative was balcony was enclosed by netting so did not sit out but most days were too tired anyway!"}
{"sentiment":1.5,"text":"You can't beat 100 Euro a night in the center of Venice. The room was small and spartan, but it was spotlessly clean. Same for the bathroom. Breakfast was a good spread of cold options. If you are a light sleeper, you should probably request a room on the inside of the building ... our window looked out on a canal, which we loved, but we are heavy sleepers and even we were somewhat disturbed by the canal noise in the morning. it wasn't enough to keep us awake, but would surely be a problem for more restless sleepers."}
{"sentiment":1.5,"text":"I've stayed at the Grand Sunset Princess with my wife from January 28th to February 4th 2008. Resort: The resort is amazingly beautiful featuring an outstanding architecture resembling the Maya culture with a modern touch showing good taste and refined decoration. Despite some reviews stating this place requires a lot of walking we found it to be reasonably big, not huge though (about 10 minutes from end to end). It extends straight from the main building to the beach going through the rooms in between. The nice vegetation and lagoons all around as well as the huge and beautiful pools makes the walking a pleasure. Rooms: The rooms are perfect. Extremely beautiful, big, modern and well equipped (there's even a flat screen tv). The overall cleanliness of the resort was impressive, concerning our room it was cleaned every day but one, which wasn't that pleasant since we didn't get clean towels, drinks in the mini bar (not even water) and the room was obviously dirt. By the end of the day we asked twice for the staff to clean our room with no luck. Only in the next morning after asking in the lobby they cleaned the room. Food: We give 5/5 to the food. There are two international buffets (Sunset and Riviera) with a great assortment of nice food for all tastes. We've also enjoyed the \"a la carte\" restaurants we booked, \"La Vaqueria\" and \"La Hacienda Mexicana\". Beach: The beach was a complete disappointment, the water is really bad. It's full of huge rocks absolutely everywhere (we didn't find a single spot without them no matter how hard we tried). We obviously advise you to bring water shoes as even using them it's still quite hard to walk and some rocks are so big and sharp that you can feel them through the shoes. Don't expect turquoise blue water, it's brown and dark green due to lots of seaweed. Honestly we didn't feel comfortable as it looked like a dirty beach and it was so hard to walk over the rocks. On top of that there's a strong odor caused by underground rivers which flow to the sea near this area. If you don't mind about the beach spend your time by the pools which are one of the strongest features of this resort, otherwise go to Playa del Carmen where you'll find nice, clean and turquoise blue waters, probably the best in Mexico. Mosquitoes: As always on tropical countries we've read a lot of complaints about mosquitoes and we've seen some really bad bites on some people during our stay, on the other hand we didn't get a single bite. I think this is due to taking garlic pills one week prior and during the trip, something we've learned through experience on some of our latest vacations. At the beach end there are also mangroves and a swamp which may be a factor for people on nearby rooms."}
{"sentiment":2.5,"text":"Wow, what can we say....this hotel is absolutely gorgeous. Our experience here was great, the room was huge, the interiors are beautiful, not a bad comment to give. The restaurants within are great, a big thumbs up to the Grand Lux Cafe which served mouthwatering meals every time! Thoroughly enjoyed our stay and would recommend this indefinitely."}
{"sentiment":0.5,"text":"Aviawest is actually the Rosedale at Robson Hotel. Aviawest controls bookings for forty units in the Hotel. We booked through Hotels.Com during a 30% off summer sale, and nabbed a $139C rate per night for a seven day stay July 17-24/11. Aviawest operates an office adjacent to The Rosedale. You check in at their office. We arrived early, but our room was not ready until the promised 4 pm check-in. We enjoyed a second foor, one bedroom corner suite. The suite (210) is a bit tired. The furnishings are dated, and the lighting neither modern nor bright. The small fridge has a tiny freezer without a freezer door., The stove/oven combo was functional, but not fancy. I suspect other rooms operated directly by the hotel are more modern. Aviawest offers a once-weekly briefing to its guests at 9 a.m. each Monday, regarding what to see to do in Vancouver. It may be only once-weekly because most Aviawest guests are RCI time-sharers staying a week. Aviawest guests, unlike other guests of the Rosedale, do not receive daily room cleaning. You will be offered a once-weekly cleaning, including a change of linens and towels, either on Wednesday or Thursday. There is a charge for this service, unless you are staying a full week. Now about location. The Rosedale (Aviawest) is terrifically positioned for seeing downtown upclose. You are within walking distance of Gastown (must-see), Chinatown, and are practically in Yaletown. GM Place and Rodgers Arena are just around the corner. Parking at Rosedale for car rentals in $11 daily. You have unlimited in's and out's, and we always found a space. Again, this is confusing, but you pay the hotel for the parking, and not Aviawest. Conversely, if you have a room problem, you must contact Aviawest, not the hotel. The Rosedale Pool complex was closed during our stay. The bottom of the pool was being refinished, and they deemed it unsafe for guests to make use of the whirlpool/spa/etc during the repairs. We were told the repairs were being completed on the day of our checkout. The Rosedale offers free day newspapers in the lobby. If you want serious shopping, head for the Metropolis Plaza (450 stores). There are coupons in the hotel lobby brochure rack for the mall. $10 coupons (one per person)are redeemable at the mall customer service desk for spending in any store. They also give you a nifty shoulder bag. We used our thirty dollars in coupons for a $50 footwear purchase at Sportschek. You need a car or skytrain for the mall trip as it is 10 kilometres distant. But it is a really nice shopping experience. The concierge service at the hotel is a bit uneven. Andrew is terrific. But not everyone was at his level. When we checked out, and were departing the lobby, the concierge at the desk half a foot from the big double glass doors made no effort to open the door for our luggage-laden party of two. Even an au revoir would have been nice. Admittedly it was 7 a.m., and the concierge seemed sleepy, and perhaps was at the end of a long night-shift. The hotel is near one of the 20 stops of a citywide bus tour called \"Hop-on Hop-off.\" If you plan your day right, it's great value at $38C pp. You can stop at any point, at any time of the day. We \"hopped off\" at beautiful Stanley Park, and had a great lunch at Stanley Park's Grill. The Vancouver Aquarium is in the park. Admission is $28C for adults, and a few bucks cheaper for kids. The bus sells discounted aquarium tickets. The Rosedale has one restaurant. We tried \"Rosie's\" for dinner, and enjoyed the Onion Soup. Other patrons seemed impressed with their entrees. But at this restaurant and other eateries, we experienced \"sticker shock.\" Fish and Chips can easily cost $18C, a bit pricy for us Maritimers. Beer, wine, and liquor is also more expensive. Another good \"hopping off\" point on foot or bus is Canada Place, where cruiseships and float planes abound. Nearby is the restored Pan Pacific Railway building. We did a great lunch there at the Rogue Kitchen and Wet Bar. Terrific menu, thirty varieties of draft on tap, and an ambiance missing in many of the countless street restaurants. This is where many of the \"suits\" do lunch. So you know it's good. If you want to stick close to the hotel, a five minute stroll puts you in Yaletown, where we enjoyed home-made thick burgers and beer served by friendly staff at \"Earl's.\" If you go to Whistler, consider the \"Peak-to-Peak.\" Breath-taking views, and a ride to be remembered, especially for the non-skiing summer crowd. We saw three black bears from the safe vantage point of our gondola. Wait for one of the two silver gondolas. Each has a partial glass floor. The ride costs $44C pp, $33C after 4 p.m. Overall We recommend Aviawest Rosedale at Robson for affordability and location. Now if only that darn concierge could be more affable... Aviawest Rosedale at Robson"}
{"sentiment":0.5,"text":"We had a great stay at this cute B&B and the staff was very warm and friendly. Great breakfast and location to napa wineries but they most do something about the noisy pen of roosters across the street."}
{"sentiment":2.5,"text":"Beautifully Restored Suites and Excellant Service Bona fide Southern Charm. The Lafayette Hotel is beautifully restored.My balcony overlooked Lafayette Park with the magnificent old trees.The service was excellant and professional. Room was spotless everyday.When in New Orleans this will be my only choice."}
{"sentiment":-0.5,"text":"We decided to post a review mid-stay. We have not completed our stay here yet, however, I must say that this hotel does not come close to meeting our expectations. We even feel a bit uneasy giving a bad review because we are not picky travellers and have never had an experience like this. Throughout this California trip alone, we have stayed in 1-star motor inns, 4 star upscale hotels, and others in between. We have not had anything bad to say about any of our previous acconomodations, let alone what we have already experienced here. Our first encounter was with the valet parking service gentleman. I asked him if I could park my own car in the space as we had a lot of luggage that would require multiple trips. We also had some loose items that we wanted to pack away before unloading. He could barely speak English and just kept saying \"NO, I PARK, NO I PARK, YOU NO PARK\". We come from Toronto and are very used to multi-culturalism, however, we could not understand a word he was saying. I again asked him if I can park myself, and he said \"NO, YOU PAY $38 PER NIGHT AND I PARK\". We unloaded all of our luggage onto the driveway and gave him the keys. If he would have explained it's valet-only, it would have made more sense to me. He could also have offered to get someone to assist us with our bags. From there, we were standing in the parking garage without any idea of how to enter the hotel or reach the elevator. Very poor service and a frustrating/awkward conversation. Especially when it's your first impression. The front-desk lady was very pleasant and professional. She promptly gave us a run down on the hotel as she quickly checked us in. However, when we got to our room and turned on the A/C, it started dripping down water. Unfortunately, the vent is on the ceiling right by the door so we got the moldy water on us. Yes, moldy water. Looking up into the vent, there were green and brown spots of mold from where it was consistently dripping down. We called the front desk and the same lady apologized and set us up with our new room. A guy came to the room, apologized, and asked me if I tried to clean it off. I found that interesting as it seemed as if he was suggesting the hotel guest should attempt to clean mold off the AC unit. For the record, I did attempt to clean it off but it was caked on. The good news is that we are currently in the new room that is mold-free as expected. I'm sure these instances are isolated based on the other reviews. It just doesn't make sense how you can have a valet guy that barely speaks English and is rude and does not even point you in the right direction or offer help. Additionally, having a customer pay $150+ per night to have mold and water drip on them as soon as they open their room door? We are not ones to complain, however, our 1-star motor inn back in San Diego trumps the service here at the Handerly in San Francisco! Perhaps we just caught a new guy on the job and had bad luck on the room allocation, however, we cannot give this hotel a positive or even adequate review. It has left a very bad taste in our mouth and we will not be reccomending this hotel or returning."}
{"sentiment":2.5,"text":"We just returned from Paris, and we loved the Hotel Gabriel. The rooms are very modern, all white, clean and tidy, with a mood light that slowly darkens your room at night (if you turn it on). You can also have the sound of waves or other sounds lull you to sleep. The bed was extremely comfortable. We loved best our 5th floor balcony overlooking Paris rooftops, trees and our little neighborhood. It had a table and chairs and a chaise lounge and we spent a lot of time on it. The room was spare and there was no counter space in the bathroom, but we did have a tub, which I loved, with an overhead shower. Who cares?? We were in Paris! I have bad DUST ALLERGIES and this place was very clean...no problem at all. The floors were not carpeted which is very helpful for keeping my allergies in check while traveling. There is an excellent French restaurant right down the street, La Pharmacie. The hotel is just a few blocks from the busy Place de Republique, where there is a great Italian restaurant called Pizza and Pino. Very good food, and reasonable prices. If you head out of the hotel in the opposite direction of the Place de Republique, the neighborhood is not as great, but don't let this stop you. The hotel is in the Marais, and not far from the Place de Vosges and its great shopping and restaurant options. The staff was very helpful. We had to change rooms b/c of a problem with our door lock, but they were very accommodating and apologetic. They gave us one night at half price b/c we had to change rooms. Luckily, we got one right down the hall. Breakfast was a good light typical European buffet style. Excellent coffee. We give the Hotel Gabriel high marks."}
{"sentiment":1.5,"text":"Brilliant central location. Slightly threadbare in parts but good value all round. Stayed in Room 202, some street noise but nothing extraordinary for a Friday night in Madrid (easily drowned out by earplugs). Breakfast is good value at EUR 8 for a selection of fruits, cereals, breads, cakes, pastries, eggs, bacon, sausage etc. Hotel does not have WiFi (contrary to what it says on Expedia), though I believe this is coming soon, but you can connect inroom via dial-up."}
{"sentiment":1.5,"text":"I rented a two story suite panoramic view on the 56th floor. The suite wasn't that big compared to other suites in the same price range but acceptable and furnished in a modern style. I could not check-in before 4pm. The was a long queue at the check-in desk so you can expect some waiting time. Just as some of the reviews stated, if you would like to cook or eat, you have to ask for silverware when you check-in. Different to other suites in the same hotel, the two story suite has a coffee machine in the room. There is a mini bar as well as a large Fridge. The Safe is to small in my opinion, you can't store a large number of stuff in there e.g Notebook and it is mounted upright flat to the wall so you cannot stack things but have to put everything upright. The Safe was closed and I had to call Security to have it opened. It took two attempts to have actually someone fixing the problem but I did get voucher because of the extended waiting time, which was nice. There is Internet in the room but you will be charged automatically not matter if you use it or not. There are not many drawers or closets so if you have lots of clothing or travel with family, you run out of space quickly. Also the single closet is in the bathroom upstairs. You have a washing machine and a dryer in the room which is nice, in case you need it. The panoramic room view is toward the airport and the center of the City Center Complex including Aria or Mandrin. The bathroom is towards Bellagio but although if the view are really nice, when you sit on the couch or in the bath tub you can't really see a lot only if you stand up. The rooms with direction to the Bellagio might offer a better view but after all it was still very nice. The room was not that clean but clean enough when I arrived but the next day everything was fine. If you can afford you should have Breakfast in the room once .. really nice treat! TV was ok too I have not watched lot but the music selection is a little limited but I suppose everyone will still find some acceptable tunes. All in all the room and view was very good and so the staff. It is however, more on the pricy side compared to similar suites in Vegas There is not much going on in the Vdara but within about 5 minutes walking distance you are right in the Aria or Mandrin and about the same to the Bellagio. There is also a train connecting some of the hotels in the Business Center complex. The Strip is about 10-15 minutes walking distance either via Aria or Bellagio. Finally, you should see the bar in the Mandrin for a very nice view in particular in the evening."}
{"sentiment":1.5,"text":"I'd read reviews that said some rooms facing the road can be noisy so when I booked via the hotel's website I requested a quiet room if possible. I was very pleased that they were able to fulfill this request and give us a room at the side of the hotel, we heard no noise at all while we were there. The room design is very funky and cool, we had great fun trying out the different lighting effects within the first 5 mins of arriving in the room! It is a bit annoying that none of the bathroom doors shut completely, but not a major issue. Without a doubt the highlight of the hotel is the rooftop terrace - even on a freezing November day/evening! I can only imagine how nice the pool would be in the summer but we were happy to just sit up there and watch the sun set over Barcelona with a beer. Breakfast is good, and the free internet is a real bonus. We didn't see many bars/restaurants near the hotel which was a shame (but maybe we weren't looking in the right places!); instead we just headed to the Barri Gotic to eat and drink. Overall I enjoyed my stay in the hotel, it's in a good location for getting to the sights- about 10 mins walk to La Rambla, and there is also a metro stop right outside the hotel."}
{"sentiment":2.5,"text":"I really enjoyed staying here, the location is great, it's very clean and comfortable and in addition to the flexibility of apartment living, there is the bonus of an excellent reception, lounge and other hotel facilities. I stayed in a studio apartment and can confirm that it is bigger than most double bedrooms in European cities. The little kitchen area is very well equipped with a microwave, cafetiere, fridge, sink and crockery/cutlery for two people. There is a supermarket nearby, a larger one on Leipzigstrasse and the fabulous food hall in Galerie Lafayette in Friedrichstrasse to buy items for breakfast etc. Room cleaning was of a very high standard and the hotel was very quiet. I thought itwas excellent value for money and would be very suitable for a business trip if you didn't want to eat out all the time."}
{"sentiment":2.5,"text":"Hotel Residence Foch is a gem of a hotel, located just west of the Arc De Triomph (5 mins walk from Metro Porte Dauphine, 10 mins from Metro Argentine). The staff gave us a very warm welcome and were extremely helpful and charming throughout our stay. Our room was on the 6th floor with a view of the Eiffel Tower (just the top of it!) The room had a small terrace with two chairs , a table and hanging flower baskets; fulfilling exactly what anyone's romantic expectations of Paris might be. The room was clean, bright and well organised with ironing board, iron, safety deposit box. Anyone who stays in larger or chain hotels might complain that the flowery motifs and cosiness of the room is a bit dated, but it was exactly as advertised on their website and was both quaint and comfortable. Free Wi-Fi was a big plus. Breakfast in the hotel can be a little pricey, but the surrounding area (particularly in the direction of Avenue de la Grande Arme) is littered with patiseries and cafes if you feel like something different. The hotel also has an offer for dinner in a nearby restaurant on Rue Pergolese (set menu with wine - but for almost half the price you would pay normally) The staff of Residence Foch must again be commended for their manner and helpfulness; they even rang ahead to confirm a reservation and obtain directions for us to go for dinner on the Seine one of the nights. It is no wonder that their Tripadvisor Traveller's Choice award is proudly displayed on the front desk. I would recommend this hotel as THE place to stay when visiting Paris"}
{"sentiment":2.5,"text":"The Kinbe Hotel is a very good, well located hotel, half a block from the beach. It has clean, air conditioned rooms that are good value. The hotel is efficiently run by the manager, Stefania. This hotel is a safe place for independent women travellers to stay. The beautiful, tropical garden adds to the ambience. Joanne --- Toronto, Canada"}
{"sentiment":2.5,"text":"Stunning I can't explain in words what an absolutely fantastic hotel this is. I was travelling Tokyo alone, and they treated me like an absolute princess. I loved every minute of my stay. My room was huge with a walk in wardrobe, stunning views of mount fuji and a huge bath. Everything you could ever want was on a silver plate with a smile. Staff were extremely polite and helpfull. The New York Grill Restaurant was impecable, and worth every penny. Excellent jazz music every night - and didn't feel weird being alone sipping champagne at the bar or eating alone - the staff made me feel very comfortable. You have to visit this place if you are in Tokyo!"}
{"sentiment":2.5,"text":"The Viceroy is a gorgeous hotel where they know how to treat their guests. Everything was fantastic about my stay, from the mini-kitchenette where I was able to keep my own food for snacks and breakfast, the insanely large bathroom with great water pressure, beautiful views of the water, I could go on and on. Fantastic fitness center as well with a great variety of equipment. Also - they offer free wireless internet in the rooms, which just makes sense in today's day and age. Nothing is more annoying than a ridiculous charge by a hotel to access the internet. My only complaints would be the valet service can sometimes be slow - I called 10 minutes prior to going downstairs one morning, and still waited another 10 minutes before my car was brought around; and the only way to the fitness center is to go outside to the 15th level, walk across the pool deck into the other building and go down an elevator. A little ridiculous, and would really suck in bad weather. And a suggestion, unless I missed it, it would be nice to have somewhere to pick up a cup of coffee \"to go\" in the AM - you need a Ph.D. to work the cappuccino machine in the guest rooms. Overall, this was a fantastic hotel and I will be back."}
{"sentiment":1.5,"text":"the is a very central hotel and is walking distance to Clarke Quay. The hotel has a couple of good restaurants and the rooms are great. The use of the spa / pool area on check out day is a handy feature if you need to kill a couple of hours befoe ra flight."}
{"sentiment":2.5,"text":"I have stayed in the Hotel d'Albe several times previously and found it well up to standard. The room was comfortable, the staff pleasant and helpful and the breakfast excellent. My only complaint (a very minor one) was that it was very difficult to take a shower without flooding the bathroom floor as there was no shower curtain or screen at the shower end of the bath. The designer had, for reasons best known to him or her, put the screen at the other end! I should certainly return to the hotel."}
{"sentiment":0.5,"text":"I was travelling with my husband & brother. We arrived at the hotel quite late (about 1am) to find that there was a 'small problem' the guy at the front desk advised us that the double room that my husband & I had booked had a problem with the bathroom, but 'thanks to god' that they were booked out....this didn't really make any sense & he kept repeating this over & over. He then told us that there were 2 single rooms we could use for the night...I really just think that they over-booked & since we were the last guest to arrive that we got the short end of the stick & were stuck without a room. They did not offer anything to apologise for this inconvenience & frankly I was too tired to argue. Other that this the stay was ok..the breakfast is not that great (rolls, croissants, 1 type of cheese, ham & yoghurt), the juice was also sickly sweet & only 1 type of tea on offer. The rooms were a decent size with air con (which was great as it was atleast 35 degrees every day). The hotel is about 7-10 mins walk to the metro, has a small supermarket down the road & a larger one just around the corner from Bologna Metro. There are some great little restaurants near by too. All attrations/centre of Rome are a short metro ride away. All in all the hotel was ok, just a little annoyed about the blatent lie upon our arrival & the fact that we were not offered anything because of the inconvenience."}
{"sentiment":2.5,"text":"This hotel is ideal for the tourist as it's near to the main sites and it's near to the tram. However if you don't want to take public transport everything is still within walking distance. The hotel itself has everything you need. Great hospitality, clean and comfortable rooms and ample breakfast. Highly recommended!"}
{"sentiment":2.5,"text":"It's a big hotel, but a nice one. The rooms are great and what can you say about their beds except \"heavenly.\" So warm and comfy!! The staff is always warm and welcoming. Sometime the front and Concierge desks are a bit busy so it's better to call them!"}
{"sentiment":0.5,"text":"The front desk staff is very professional and helpful. Whatever it was that I needed they complied. The rooms are a little dated but I wasn't there to hang in the room, I was there on vacation and to visit my daughters. (who also stayed with me) The cleaning staff was very efficient and polite. I left the room in the morning and always came back to clean sheets and towels. The AC worked maybe a little too good and the one night we needed heat it was there. The hotel is centrally located to most major attractions in the area and had no problems getting around. It just took a while to get use to the fact that the ocean is on the other side. I reccomend that you try not to get a room in the back part of the hotel, it was a little noisy the first night I was there and they seem to put the more active type persons in that area. They did move my room the next morning to the area right by the pool and hot tub. The hot tub was great, not over clorinated and my girls told me the water in the pool was just a tad cold, since it's not heated. Then again it was February. The restaurant on the other hand left a little something to be desired. It is not kid friendly food although the kids ate, then again they were starving. There is a great breakfast place named COCO's right up the road and I only wished the woman behind the front desk had told me about it before my last day. Best breakfast I had on my whole trip!!!! All said, it was what I paid for and I would go back there again. (and no, I don't work for Ramada)."}
{"sentiment":2.5,"text":"I was travelling on business with a collegue (and then by myself). It was love, love, lovely to be able to get up in the morning and literally be 2 minutes from the Beach. I had a walk every morning on the beach and it certainly made the rest of my annoying work day seem a little more bearable. The staff is friendly -- and very sincerely so. I was there for about two weeks - although I travelled away both week end. I did feel like I was coming home. I stayed in two different types of rooms, both were clean and comfortable. I do wish they had bathtubs. It is very reasonably priced- which makes me think I could/would come back for personal trip. Even the stuff in the minibar isn't outrageously priced -- at about $3.00 for a little treat---you don't wake up with an empty candy wrapper and regret. The roofdeck is amazing views of Venice and the California Sunset puts on a little show every night. I got to know all the staff at Hash and enjoyed bellying up to the bar for breakfast and for a drink at night. I think the menus could definitely incorporate some healthier, lighter options but again not priced too high, so you don't feel like you are breaking the bank to order room service. And I would definitely recommend the Tasting Room and Gjelina on Abbot Kinney for dinner. Great food. It is not a full service luxury 24 hour room service -- but it still feels very luxurious to be staying right on the beach. Overall I was very satisfied and would recommend the hotel...which I was I decided to write this review, -- Hope you enjoy the hotel and staff as much as I did. -"}
{"sentiment":2.5,"text":"Our stat started great when we got upgraded to a Junior Suite on arrival and got a quaint room on our own floor. The room was interestingly designed but was spacious enough for all our needs and beyond (including laying out our luggage on the floor to unpack). Bathroom was unique and spacious and even had a heating rack for the luggage! The staff was very kind and accommodating - they brought us our luggage and gave us useful instructions for getting around. They helped us arrange cabs when we needed it and free wifi passes for each day (each pass expires every 24 hours but we just asked for a new one) They were fully booked so we couldn't get a late checkout but they gladly stored our luggage and even kept some cheese we bought in their fridge so it would stay fresh. The location was nice enough - a little rough with public transportation as there is only one metro line that's kind of disconnected from everything but there are a few buses that run through and other metros (at Trinite and Opera) are really just 5-10 minutes walk away. AND there are also 2 markets right near by (one around the corner) open late so we could always get food and drinks. Overall was just a wonderful stay. We greatly enjoyed it and would definitely come back."}
{"sentiment":2.5,"text":"We had rented a car and the covered car park of the hotel was free(rare in Rome). The room was cheap and very clean and recently furnished. Near a city by pass which led us to all the poi's in Rome."}
{"sentiment":0.5,"text":"We spent the weekend on a company function and as far a group facilites go, the accomodations are fantastic. The banquet room was beautifully decorated, and the food exquisite. The bartenders were a bit rude and did not seem to enjoy their job though.... We got a room with a king sized bed. This is 'just' a hotel room and not really worth the money spent on it. There was no fridge, or microwave and no fan in the bathroom. The water in the shower was just warm enough, but if you like a hot shower, forget it. The room was very clean but the air conditioner leaked all over the carpeted floor inside the door. Water splashed all over the patio door and into the room from the air conditioner on the floor above also. The whole weekend saw the hotel employees riding up and down the elevator with the wet vac, apparently vacuuming up water in many rooms from the same problem. The view was not too great if you got the rooms looking over the parking garage. I would highly recommend asking for a 'bay view' if you want to wake up to something other than employees arriving for work... In spite of the small problems, the hotel is beautiful and the location is fantastic! Although an older hotel, it is still maintained well. The grounds are impeccable and the exotic birds are an added plus. We would definitely go back in the future for more company functions. There is so much to see and do, all within a few miles for the entire family. One weekend simply isn't enough time...."}
{"sentiment":1.5,"text":"I was actually pleasantly surprised at the Ocean Club. My father gave a free time share week to my wife and me to the Marriott. The staff was very nice from the minute we arrived. We were promptly greeted and escorted to the front desk. Check in was quick and easy. Our only issue during our whole trip was that our room keys did not work when we checked in. After a long flight this was not what we wanted to deal with. I went back to the lobby and they made new keys and a staff member escorted me upstairs which was a nice touch. The keys still did not work so he had to call maintenance. They arrived quickly and fixed the issue with the electronic lock. Yes it was an inconvenience but they were prompt and got is resolved. As I said this was the only issue all week. The condo is basically two hotel rooms converted into a timeshare. The front room has a tv, couch (pull out bed), kitchenette, desk and patio. The second room is a bedroom that also has a patio. Both rooms have their own bathrooms. For 2 adults this was plenty of room. You could probably have 2 kids as well and it would be fine, but 4 adults would be crowded. If you are used to staying in hotel rooms with flat screen TV's and modern furniture that looks like it is from Ikea, then yes the furniture is outdated. Honestly we spent so little time in the room it didn't matter. The bed is big and comfortable. The kitchen includes a small refrigerator (but it is bigger than your standard dorm room fridge). We went to the grocery store and bought breakfast food (cereal, milk) , sandwich stuff for lunch, beer and wine. We were able to put everything in the fridge that needed to go and had plenty of room. There is a coffee maker so get coffee. Also included is a toaster, a microwave and a dish washer. The kitchen was fine for the basic essentials. There are a number of very nice grills downstairs by the pool if you want to cook something (they looked very nice and clean and had grilling utensils attached to them). As far as the construction noise goes, we had none whatsoever. Our room was next to the new building they are about to open and we never heard any noise. I assume it is opening in the next few weeks although it may be opened already. There is very little beach in front of the hotel. In fact the hotel has no beach chairs on the sand. That was the most disappointing things about the resort. Several of the hotels down the walkway had much better beach fronts the Marriott. The Main pool area is nice. It is quite large so it never seemed too crowded. If you have kids there is a water playground area for them to use which seemed pretty cool. The grounds of the hotel were well kept. We did not eat at Longboards, but we did eat breakfast in the store by the pool one morning. The food was okay and service was prompt. We did use the pool bar on numerous occasions. The bartenders were always friendly and the service was great. They have flatscreen tv's in the bar facing each direction so you can catch sporting events (I love Hawaii-you can watch nighttime sporting events from the mainland in the late afternoon sitting by the beach as the sun sets). The Marriott would not have been my first choice in Maui, but I must say it was a very nice stay. I would recommend this play for families with kids as there were numerous activities for everyone."}
{"sentiment":1.5,"text":"I have been going to this hotel for the last ten years. While they have updated some of the larger suites the bulk of the rooms and the rest of the property are completely original circa early 1980s. Despite being in scenic Vancouver there are no views to speak of. The service is outstanding, typical Four Seasons. Excellent room service and a really first class gym with up to date equipment and pool. The location is fantastic and it is right on top of a mall which affords world class shopping (great for those rainy days). All in all it needs to be updated and should be what with the Olympics and the new 5 star hotels being built. I would recommend the hotel to business travelers and shoppers but not if the premium is significant to say the Opus which will shuttle you downtown in a new 7 series BMW."}
{"sentiment":2.5,"text":"Our stay at Encore was truly fabulous. From the moment we drove up to the valet to the second we sadly checked out we loved Encore. All of the staff was extremely friendly and helpful. Our room was luxurious and spotlessly clean. The whole hotel smells wonderful!! There where a few minor glitches but they where rectified quickly. The attention to detail in creating this property is very unvegas like and much appreciated. If you want to truly get away from it all and enjoy some sophistication and charm stay here. I indulged in a pedicure at the Salon and that too was fantastic. My husband and I have stayed at many of the Las Vegas hotels but Encore is now our #1 pick. Do yourself a favor, leave the kids,your pink warm up suit, crocs and pull along coolers at home. Pack your heels, best dress, some sexy lingere and head to Encore for a wonderful time. Honorable mention: While the restaurants at Encore are top notch we also enjoyed a great meal across the street at Magianos at the Fashion Show Mall"}
{"sentiment":-1.5,"text":"I am stunned by the positive reactions about this hotel. The rooms were very basic and everything that could be broken in my room, was. The phone, the TV, Internet access, and no hot water. The hotel management had every engineer in my room at one time or another and when they TWICE offered to move me to another room, I packed up and then they told me the other room had already been taken. Appallingly horrific experience, they comped my entire stay, and I will *never* stay there again. Ever."}
{"sentiment":1.5,"text":"We used it because it was close to LAX and quite affordable given the level of comfort. In that regard, we were pleased. The view of airplanes landing and taking off was entertaining. Not noisy, surprisingly. We lose time figuring out where to park. The front entry was so crowded that it took us 15-20 minutes just to get the info. The parking behind the hotel is not well advertised and it is a 5-10 minute walk; they prefer that you pay the full parking valet price. In short, the parking arrangements suck. The breakfast is way too expensive."}
{"sentiment":2.5,"text":"We chose this hotel for its very good location. As we arrived in Rome after 23.00 it was essential to find a hotel not far from Termini station (actually, it is even nearer than we expected - just about 3 minutes to walk). And it is practically in the centre (it takes only 15-20 minutes on foot to get to the main attractions; by bus or metro it takes about 5 min). We stayed in this hotel for 4 nights and the staffs were constantly nice and friendly. For breakfast they offer an excellent cappuccino and freshly squeezed juice, the breakfast is plentiful and with a good choice (scrambled eggs, baked bacon, sausages, various cheese, ham, tasty pastries, various yoghurts and a lot of fruits). You can use wifi or their computers free of charge. It is definitely the best value for your money (and even more)."}
{"sentiment":2.5,"text":"Rate it with the Fairmont and the Four Seasons. Service was excellent and they could not be more helpfull."}
{"sentiment":0.5,"text":"My husband and I chose the IC San Juan for a three night stay as part of the honeymoon. I have to start this review off with a brief moan about first impressions of Puerto Rico. We had quite a bit of luggage due to our wedding and being on holiday for nearly four weeks. At the airport we paid for a luggage cart (surely all airports should provide this as a matter of courtesy?!?) only to find out that we were only allowed to wheel it to the other side of security and not outside to ground transportation - fat lot of help the luggage cart turned out to be. Airport staff were also really miserable (with the exception of the slightly mad immigration officer!). Anyway moan over ... my first impressions of the IC weren't overly positive. Whilst the staff were very welcoming and friendly I felt the room was a little small (King Bed Ocean View) and the view of the ocean can only be described as laughable given that the predominant view was of the roof of the restaurant below!!!! Other reviewers are spot on when they say that the balcony is very small - ours had a small table and one chair - not ideal for honeymooners wanting to share a romantic moment! The room was smaller than other hotels we've stayed in although I did like the separate dressing table area just outside the bathroom. Bathroom light fittings were damaged and the bathroom was very small. On the plus side the bed was very comfortable! We set off to explore the rest of the hotel. The pool is nice (the water is cold!) and there are plenty of sun loungers with very comfy cushions. The only negative thing about the pool area, in my opinion, is that it gets quite shady early on in the afternoon so not good for sunbathing. We had lunch at the restaurant at the cafe at the back - standard fare (pizza and burgers) but tasty with good service. The beach is nice and IC guests also have use of sun loungers. Ocean is warmer than the pool but beware my husband was stung by a jelly fish! The staff at the hotel were able to offer assistance with this to ease the stinging!!! We used valet parking whilst we were there and the car was always available when we got outside - valets were friendly and helpful. We ate at Ruth Chris Steakhouse (twice) - delicious! We also visited Old San Juan - there's parking right at the top by El Morro in an underground lot (v.convenient) and the Barcardi Factory. I agree with a previous review that you don't actually learn much about the process of rum making and the guided tours are herded through quite quickly not giving enough time to listen (it's an audio tour) to all the information. My husband enjoyed it as he had his two free drinks as well as mine!!! One evening we wandered over to El San Juan - hotel was busy and there seemed to be a good atmosphere. Not sure I would pay the price to stay here when it's only a five minute stroll from the IC and you can still enjoy all it has to offer. All in all I'm not sure I would hurry back to Puerto Rico even though I did enjoy my stay."}
{"sentiment":-1.5,"text":"Our room was so dirty, we chose not to stay in it for even one night. Like the other reviewer, we also did not feel safe. Thankfully, we were there early enough to check out before we were charged - and I must say the hotel employee at the front desk was very accomodating when we told him we would not be staying. If you are looking for a reasonably priced hotel in downtown Chicago, stay at the Congress Plaza. It is cheaper than the HoJo - we got a $149/night internet rate - infinitely cleaner and in a much better location. If you are worried about what you have read about the picketers, don't be, there are only 3 or 4 of them, they are off to the side, and they don't look at you or make any noise."}
{"sentiment":1.5,"text":"We just returned from a 5 night stay at the Conrad Singapore. All in all it was a great trip and I would have given this hotel 5 stars but for 2 aspects: (1) The phone system in the room did not work - calls came through but confusingly on 2 separate lines, voicemails were left for me but no light ever came on to indicate this (there is a designated red light on each of the 2 phones to show messages). This caused me a lot of confusion and stress as I had to keep calling down to the lobby to see if any messages had come for me. I ended up missing a few friends' calls and hence did not get to meet them on this trip. (2) For some reason this is the only hotel in Asia that I have stayed at (of the 5 star variety) that did not have a steam/sauna room in the changing rooms/ spa near the pool. Ok, I accept that it is a business hotel, but there were many other family types staying there as well - would have been a great addition. The gym was fantastic and very extensive so this would have helped. Apart from these 2 minor hiccups, the hotel was fabulous. The staff were truly friendly and were great with my baby daughter, giving her alot of attention, toys and one maitre d even carried her off for a few minutes so we could take our breakfast from the buffet! The rooms were clean, fairly large (although nothing beats the Conrads in Bali or Bangkok for sheer size) and good views of Suntec. All in all, I would probably stay here again at least location wise because it was the best located of all the Marina hotels I think - directly attached to a mall, and close to the link to City Hall MRT."}
{"sentiment":1.5,"text":"This hotel is in a great location, right on the grand canal. The Reception and public areas are lovely and everything you would expect from a 4* hotel. As we were staying as part of an organised tour group, check in was taken care of for us . Having previously worked as a hotel receptionist, with experience of tour group arrivals, I thought this was dealt with quickly and effeciently. The room we were allocated was very small with a tiny window overlooking a side alley, and a bit tricky to find due to the layout of the hotel. The Bathroom was also very small, with the shower tray, toilet and basin very close to each other. However as part of a tour, this was to be expected (tour groups are usually allocated the cheapest rooms available). It was cleaned daily and was more than adequate as we didnt spent much time there anyway. There was no trace of a smell as stated in previous reviews and was decorated in a typical venetian style. The breakfast was good, buffet style with waitress service for coffees and teas etc.The service was sometimes quite slow and staff took a long time to replenish items when they ran low, but the quality of the food was good and there was a good variety of items. This hotel offers good value for money, although you are paying for the location rather than great rooms."}
{"sentiment":2.5,"text":"We booked this hotel after reading the review on this site and were not dissapointed. The location is PEFECT and the staff are friendly and helpful. The room was beautiful, if a little small, but we had a balcony which overlooked the charming square and San Zaccaria church. The Vaparetto stop is a 1 minute walk from the hotel, St Marks Square about 5 minutes and Rialto bridge about 15 minutes. We would definitely stay here again and would recommend it to anybody."}
{"sentiment":0.5,"text":"Dispite the fact that GBB is a very nice and very clean hotel i have to say that i was totally diassapointed of the way they treat us in a very unexpectable situation.. 5 a.m and i came back to the hotel pretty tired and unlikely i see that the door of my room wouldn't open.. I had to go down to the reception and up to my room again 4 times.. The result was that the door couldnt open and the receptionist asked me to wake up my girlfriend who was sleeping inside in order to open the door from inside. I really wonder what would have happened if nobody was in the room.. The next day i found a little note under my door which said that we had to let them know when we are leaving the room so they could check the locker from the inside.. I call the reception and they told me i have to switch rooms.. it was 3:30p.m i had to be somewhere at 5p.m and i couldnt be late.. I said that that i had to pack all my clothes and i would run out of time but the answer of the receptionist was \"dont worry i'll here until 11p.m you can do it whenever u want\" . The obvious problem was that i had to go and i mentioned it once again in order to get the best answer ever... \"you can leave your room if you want but we cant guarrante that the door will open!!!!!\" We switched rooms as fast as possible, they didnt even send a guy to help us with our luggage and ofcourse i was late on my work..i expected to have a special treatment (like 1 day refund) for the inconvenience or at least to send someone to help us since the mistake wasn't ours and it was so inresponsible of their behalf not to have allternative way to open the door of a room.."}
{"sentiment":1.5,"text":"Arrived early, not a problem to the very friendly and efficient staff, was allowed to leave car in the car park, came back about 5 to check in properly. Room was large and clean, comfy large bed aided a good nights sleep, no view from room but others in our party did. Had some food in the bar which was very good, had several different options between us and all were happy with our choices. Breakfast was of an equal standard The location is fantastic, a few minutes off the M4 and you are there, it is 200m to gunnersby tube station and 30 minutes to cental London, there are a few local shops and pubs. Overall i was happy that i stayed at this hotel and will stay here on future visits to London."}
{"sentiment":-0.5,"text":"I had been scouring the internet looking for a good rate for a Friday night in the city. Finally I found one for a 4* hotel in midtown. I wouldnt know which hotel until I booked it, figuring it would be the Waldorf or Marriott East side or something of that caliber. I figured any 4* hotel for under $300 would be great. Upon receiving my confirmation from hotwire I found out Id be staying at the W. Immediately I hopped over to trip advisor and read the plethora of bad reviews. I was disappointed, but decided to go with an open mind. We entered the hotel at 6pm on Friday night and the lobby/bar area was abuzz with people enjoying happy hour. It was more like a night club than a hotel lobby with loud thumping music. But thats a W for you, trendy and exciting. We were checked in immediately. I noticed many people said the staff was rude. I wouldnt say rude but we werent greeted with a smile thats for sure. The concierge was much friendlier. Went up to the 5th floor and its like a labrynith..nooks and crannies and dark, dim hallways. We found our room and prepared for the worst. The room itself was not bad. But it WAS small. VERY small. There was MAYBE 1 foot of space in between the bed and the shoddy TV cart. There was a large closet with plenty of hangers, a small desk and chair. The bed was also very small. No way was it a queen size. I think it was a full size because I have a queen at home and this was smaller. But the carpet was clean, the wallpaper was not peeling. It reeked of smoke and air freshener. I wish I could have just opened the window to air it out but obviously we couldnt open the window. Instead we turned on the fan which really did nothing. The room was rather dark also, even with all the lights on. The bathroom was very clean and had plenty of towels and I loved the Bliss Spa toiletries. Since I only stayed here 1 night (left the room at 7pm and didnt return until 2am) I really didnt care but if I were staying several nights on vacation I would have asked for a non smoking room or stayed somewhere else. if youre only going to be in the city for a night, and just need a place to crash, and get a good rate, and dont care about service or space, then the W is fine. But there are so many fantastic hotels in the city I really see no need to stay here otherwise."}
{"sentiment":-1.5,"text":"In short, the worst service in a hotel that I have ever experienced, despite its excellent location. Personel was unresponsive to many issues that were not okay. Then the manager would show some kind of response, but one could tell not much was done with it, probably similar to all quick responses written in response to any bad reviews posted on this website. As I have many stories to pick from, I will just limit myself to one example. I came in for the New York marathon a couple of days early and was sick with the flue trying hard to recover. The heating was turned off, which with a flue beginning of November in NY is not optimal, to say the least. I called three times out of my bed to request someone to come and take a look, and the constant response was that it would switch on automatically at an outside temperatur of 50 degrees Fahrenheit. All good, but I told them that in my room it was for sure already approaching that temperature. The smart answer I got was:\" Well Sir, it is probably the case that it is colder in your room than outside.\" How does that work, I wondered. Do you actively cool the rooms at Milford Plaza? Anyway, I decided to ignore that and stated that November new york 8.00 PM, it is for sure way below 50, which it was. It took me three calls to get the same answe three times and nobody wanted to come up. Finally I went downstairs and one would think it can then be arranged quickly, as one would expect some service face-to-face at the frontdesk, right? Wrong! It took three one-to-ones with an uninterested open-mouthed gum-chewing staff, which looked like they could not care less giving empty promisses before anybody was sent. At 22.30 (2.5 hours after starting the attempts) finally somebody arrived at my door, to simply open up the heater and change some screws and vaults, so that the heating was no longer set to vacant. In short, something drasticall needs to change in the management and the staffs attitude at this place, to realize that a hotel is built to make a customer have a pleasent stay. Untill such changes, I would highly recommend to go somewhere else. There are enough places in NY. We stayed at the Helmsley a couple of days later, which was wonderful!"}
{"sentiment":1.5,"text":"What this hotel lacks in elegance and class it makes up for in comfort and convenience. Great for families who want a full kitchen and fridge along with separate bedroom with privacy door and pull out sofa for the little ones. Breakfast is included as is an evening appetizer and cocktail reception. Check-in was flawless with car valet and bellman. Upon checkout, there seem to be mass chaos in that area. Since there is no concierge thehelpful front desk staff must answer endless questions from tourists about what to do and how to get there. If you have a simple question- call from your room instead. If you need change, get it somewhere else in town. Great place to stay- will return again."}
{"sentiment":2.5,"text":"We've stayed at this gorgeous hotel a number of times now and I'm just a little bit in love with it. The bar area and drinks are great, the restaurant pretty divine, I love the slightly hit and miss service from the kids working there, it's all part of the fabulous charm. It's in a lovely spot near the Van Gogh museum, but easy to get to the main shopping bits by tram and the rooms - they are so dreamily good with beds to sink into, all lit beautifully, you'll never want to leave."}
{"sentiment":-1.5,"text":"Don't even know where to start... This hotel was horrible! My friend & got lost on the train and didn't make it to Venice till close to 1a. We called to let them know we were running late & they said they would wait for us. When we got there (exhausted & stressed out), our host was extremely rude and mean to us and didn't even help us (both women) with our 3 large suitcases up the 5 flight of stairs! Didn't even offer to help!! The rooms were dark, depressing and just overall uncomfortable. The bed sheets felt like cardboard and the room was filled with mosquitos which kept attacking me all night. Also, the place has a curfew of 1a... yes, a curfew!! Which they do not list on their site. If you come after 1a you have to ring the bell and the cranky and rude host comes and opens the door for you!! We were suppose to have stayed at this place for 2 nights but checked out after the 1st night and moved to the very nice and hospitable Hotel Colombina across the canal! They still charged us for the 2nd night. At that point we didn't care, we just wanted out of this hell hole! Oh, and the breakfast was crappy... a piece of break and coffee. Absolutely the worst service, rooms and place ever!! DON'T STAY HERE!!"}
{"sentiment":2.5,"text":"My husband and I & another couple stayed for one week and loved it!!! It is right on the beach and the service is excellent. Every-one was very attentive. We would highly recommend this hotel to others. We will be returning to Puerto Rico this summer and will be staying at The Water Beach Club again. We are in our 50's and enjoyed the youthful atmosphere."}
{"sentiment":2.5,"text":"I stayed in a one bedroom suite that was so large and comfortable that I could live there. It is very spacious and luxurious, well appointed and very clean; the entire property is very clean. The location is ideal, close to restaurants, casinos and shopping. I'm very happy that I'm an owner here."}
{"sentiment":2.5,"text":"They are suprisingly tolerant of a 2 year old (well behaved 2 year old), but still not all upscale hotels are receptive the children. The desk clerk and hotel assistance were wonderful. We did not experience the on hold problems. Maybe because it was after spring break and they might not have been as busy. I did find the gentleman at the Concierge desk a bit cold. He told me to wait in line to print boarding passes but when a woman from the AAA convention being held there at the hotel came up he printed hers so she didn't have to wait in line. A hotel this size needs more thant one computer. This has always been a pet peeve of mine at all Marriotts. No computers. You have to PAY at Fed Ex by the minute. This seems extreme when you realize one star hotels give you free access to the computer. The food at their restaurants was quite good and the waiters excellent. I would recommend it to a friend."}
{"sentiment":0.5,"text":"We were able to check-in early. The room was beautiful but we like to sleep cool usually 67 degrees. The thermostat wouldn't allow us to go lower than 69 degrees. I'm all for being Eco-conscientious but NOT when it comes to my sleeping comfort. They should have told us this up front. The king bed had 4 small not even STD pillows that my head would roll off of. Elevator was SLOW. Restaurant was good and free drinks with priority club membership. Free WIFI -AWESOME!"}
{"sentiment":2.5,"text":"This place is great if you're on a budget. It's close, it's clean, it has a nice pool, it's been fairly recently renovated, and it has good shuttle service. So if your concerned about reviews panning this place, keep it in perspective. We booked this hotel at a jaw-breakingly low price and figured we were taking a risk - not at all. You'll have a great stay. (But I would request 2nd floor if you can - it's all Motel style)"}
{"sentiment":0.5,"text":"We stayed here in May, although the hotel was nice hated the fact that you had to walk through the casino to get to the elevators to your room, and also if you wanted to go to the pool you had to walk through the casino to get there. The rooms were nice, I did expect abit more and would probably not stay here again."}
{"sentiment":0.5,"text":"I found The Peabody to be okay. Not what I expected. The rooms were clean but kind of dated. The parking situation is terrible. Beware of the $20 a day valet fee. There is no self parking. There is also a resort fee of about $15. The kids enjoyed the pool and the staff were very nice. We had dinner at the B Line Diner. It was just okay. They do have a bakery that is amazing. I don't think we would stay there again."}
{"sentiment":1.5,"text":"\"Loved the Pool\" We stayed at the Pelangi from 25/2-6/3. Would love to have stayed longer. Value for money is what this hotel is. We paid roughly $50 (aussie) for a deluxe room for 9 nights. Im sure the superior rm would have been fine although we hear otherwise. As stated in other reviews the hotel is in a great location. Not far to walk to night clubs or the beautiful Gado Gado restaraunt. Also a ten minute walk along the beach to the stunning Ku DeTa. This place is like being in another world at night. The hotel staff at the Pelangi were lovely. We had a lot of laughs with Dennix Asra, we learn a lot about the Balinese (Hindu) culture. People on the beach can become a little annoying when you are trying to relax by the pool they kepp yelling out you want massage, etc etc. You do get used to this. The only main downsides to this hotel are the buffet breakfast, the food wasnt that great not much variety. Also the pool bar isnt always staffed and on a number of occassions we had to get up to order lunch drinks. Overall for what we paid we cannot complain"}
{"sentiment":1.5,"text":"We stayed here for a few days in April 09, we upgraded to the Level and it was well worth it. You get your own lounge bar with free drinks, appetisers, internet, games consoles. The extra we paid for the upgrade to the level was well worth and covered by the drinks we had in there. The restaurant was very expensive though and did not cater vor veggies. A bit out of the centre but if you dont mind using the metro its fine. Would deffinately stay there again"}
{"sentiment":2.5,"text":"I'm glad I chose Rambler Oasis. At first I had my apprehensions regarding the location but it worked well for us. Just a short travel time after our flight in (good thing I printed the map provided at the hotel's site so it was easy for the cab drivers to know where we wanted to go) & we need not rush back for our flight out. We didn't mind taking the cab whenever we got out of the hotel because there were four of us traveling, so a HK$20 cab fare (HK$5 each) to Tsing Yi station was not a big deal. The staff at this hotel (Rambler Oasis) were very nice, helpful, & accommodating. The rooms were nice & kept clean everyday, although just a heads up on the size of the rooms, they were more of an Asian standards rather than American. I love the way they put a dispenser of shampoo, conditioner, & body wash all in one, at least I wouldn't waste time squeezing these things out of tiny bottles. I wouldn't have to limit myself using it! I read a lot about not being able to sleep at all because of the noise outside, but honestly speaking I didn't hear a thing. If there \"were\" some noise, it seemed they were very distant & didn't bother us at all. I liked the fact that at the end of a tiring day, we were coming back at a peaceful neighborhood, distant from all the \"chaos\" of HK. Also I love the pool! I thought it was free for anyone staying at the hotel but I learned that the pool was like a clubhouse also for the residents around the hotel so we had to pay HK$20 each which was ok. I was pleasantly surprised to find that there was a 7/11, a supermarket, & a Cafe de Coral (a restaurant which was cheap, delicious, fast with huge servings) nearby (below Rambler Plaza) among other things. Overall we had a pleasant stay & we enjoyed every minute of it. I would definitely come back & stay at this hotel the next time I'm in Hong Kong. Cheers!"}
{"sentiment":1.5,"text":"We just returned from a week stay. Great location. Clean. Affordable. Close to all attractions. The FREE continental breakfast was a huge plus and money saver. Nice variety of food, beverages. We will definitely stay here again when we return to Kissimmee, and recommend this hotel to family, friends, and to you!"}
{"sentiment":-1.5,"text":"Our first disappointment was calling before arrival to have the concierge book a reservation at Salty's, only to learn that the concierge was \"gone for the day\" at 4:15 p.m. Upon arrival, we were assigned a room that was 76 degrees and wouldn't cool down. Then, they had one of their employees (name not remembered) take us to another room that was 75 degrees. Both rooms were in the South Tower on a sunny, 40-degree day and they obviously had no cooling capability available. Third room was across from the elevator (we requested not near an elevator or ice machine) and reeked of chlorine. Why would they try to put anyone in a room with a heavy chlorine odor? Doesn't anyone on staff realize this is not a good idea? At that point, the employee assisting us put me on the phone to a supervisor named Kathryn who sarcastically said \"Sooooo, Mr. XXXX, I understand we don't have any rooms that please you?\". Kathryn clearly needs some remedial training in customer relations, or better yet, another job. To which I replied that all we wanted was a room with working heating/cooling that didn't reek of chlorine and wasn't next to an elevator or ice machine. Fourth room was in the North Tower and was nice, but the ice machine for that floor had been removed and not replaced. We noticed that all four of the rooms we experienced had only one drinking glass in the bathroom. Be advised that there are no bathroom exhaust fans in any of the Westin's rooms and plan on a steamy bathroom when you take a shower. The Westin's location is superb, but they desperately need to pay attention to their level of service."}
{"sentiment":2.5,"text":"We used this hotel when we were stranded in Orlando and stayed for 3 days. They looked after us so well , we were part of the British Airways group being put up in the hotel. , They went beyond their duties to make sure we were well looked after, even arranging a pool party which the children loved. The pool is lovely , the shopping mall amazing, the bar staff friendly along with the hotel staff. The lady looking after our group she was hotel management was fantastic. Would stay at this hotel as part of our next vacation to catch up on the great shopping and its nice and close to the rest of the resort. Thank You Florida Mall, we never felt stranded once !!"}
{"sentiment":2.5,"text":"Loved the music and artworks - great spot , highly recommended"}
{"sentiment":-0.5,"text":"Great location (for Seattle Center), clean rooms, comfy beds, large bathroom. But the walls were paper thin!! First night we heard the cleaning people at 6 am (woke us up)! Vacuuming, moving dishes around etc. The second night around midnight--for 2 hours--we had to listen to the people next to us having s*x. No matter how loud we turned up the Tele, we could still hear this women's voice. Not a pleasant experience, I can still hear her voice in my head 2 days later!! If you stay here, get a room that will be isolated or else expect to get little to no sleep!!"}
{"sentiment":1.5,"text":"Stayed here four nights in November in a regular suite-room in the Venezia tower. The hotel is in a prime location in the middle of everything. The rooms are massive - you felt like being in a small apartment, not a hotel room. The service was excellent and personable. Yes, you could always 'smell' when you were close to the lobby because of the perfume, but it didn't permeate your clothes, and we didn't have any allergic reaction. The only complaint we had was all linens/towels were very rough (like they had been dried two hours too long). I know it's the desert and there's no humidity, but the towels and robes felt stiff and hard. I even got a little rug-burn on my ear from moving my head on the pillow overnight. Very odd. But that was it - everything else was exceptional and if we come back to LV, we would stay here again - after buying a room humidifier."}
{"sentiment":1.5,"text":"Most of the staff were really attentive. I had several problems with the room they initially allocate for me but they were really keen to solve those issues. Excellent treatment. Rooms, however, have a somehow strabge design but not more than the spa on the top floor. Despite being summer already, iIt was freezing, as there was no cover and people in the apartment bloc next door may see into the area from their windows!"}
{"sentiment":-1.5,"text":"booked 2 double rooms at $143 each through the hotel number DIRECTLY VERIFIED THREE TIMES THE PRICE AS IT WAS VERY CHEAP,got there and recd 2 king size with a party of 6, after much complaining got a free room also king size not alot of help but ok the room was clean and we were there,next morning upon checkout got charged 287 PER ROOM and the front desk manager was sooooo rude and couldnt help us been waiting two days and still no resolution from anyone corporate or the hotel its self."}
{"sentiment":1.5,"text":"Decided to try out this somewhat unknown hotel and I was pleasantly surprised. It seems like it is pretty new as the rooms, decor, building are all in good shape. The area is right downtown and from the outside the hotel doesn't look like much. Its a smaller hotel with nine floors and about 10 rooms per floor maybe. The room was designed with a modern IKEA-like style. Not a big room, but well kept and well equipped. I was surprised to see they offered a new Dell Dimension PC, keyboard and LCD as part of the standard package, along with hi-speed internet. LCD TV, mini-fridge, safe, cordless phone, alarm clock were nice features. The bathroom was modern as well with Grohe hardware in the sink and shower, which was a funky glass enclosure. I must say the mattress and linens were just okay.. ive had softer more luxurious hotel beds for sure. The staff was friendly and flexible and let me have a 2pm checkout which was perfect to take a noon conference call from my room. Continental breakfast is also offered and parking is underground... but only 12 spots or so available. You had to use your passkey in the elevators, parking garage, etc. and I saw they had videocameras all around too for security reasons. I thought it was pretty good value for the location and would stay there again."}
{"sentiment":2.5,"text":"Great place for famiIes, large rooms and activities like s'mores and movies for the kids a plus."}
{"sentiment":2.5,"text":"I was shocked, saddened, and disappointed to read the poor reviews this hotel received. I actually stayed at this hotel in 2002, but couldn't access that year in the drop down menu. I was in NYC for a church-sponsored event. The hotel was celebrating its' 100th year anniversary and had undergone some renovations. It was a fabulous vintage hotel with a modern feel. I stayed in a spacious room with 3 of my girlfriends. The room was lovely, with sitting area, fireplace, and two large, comfortable beds. The bathroom was more than adequate and had wonderful old-world charm with this cool, vintage black and white tile. I slept well, and I suffer frequently from insomnia and have a bad back. We weren't bothered by any noise. Towels, linens, and toiletries were all top of the line. We even stepped out the window onto part of the roof between buildings to take some photos of our group. I think we had a front view of the street and a back view of the buildings. The hotel was centrally located and within walking distance to the park, museum, and other local attractions. We really enjoyed our weekend there. We didn't have any problems with the service but we were at a conference and not at the hotel too much. I don't remember any breakfast. We ate at a wonderful, popular patisserie next door. I don't know what was paid for the room as it was an all-expenses paid trip for me. It is too bad, it has obviously gone down hill based on many of these reviews. It was a grand hotel and is rich with history. Hopefully the management will care enough to do something to improve the situation."}
{"sentiment":1.5,"text":"This hotel is very conveniently located in the St. Germain district, very close by the subway, two bus lines and lots of restaurants. The hotel is surprisingly modern, and the room was very clean and up to date. We were very fortunate to have the only room on the bottom floor, and aside from hearing every time somebody flushed (it's an old city!) the room was quiet. Breakfast at 13 euros seemed a bit expensive, so we found a bakery about a block from the hotel and had delicious baked goods at a fraction of the cost. Overall a good value in an expensive city."}
{"sentiment":2.5,"text":"I travel all over the world and stay in a lot of different hotels. If you are looking for a hip, trendy (in a good way) hotel in a happening part of NYC, this is your place. The rooms are more like a European hotel in that they are minimal and small. The bar on the top floor has great views of the city and is a place to be seen. The staff was very open and friendly. The prices were surprisingly affordable for things like room service. Most hotels gouge you for coffee and juice, but they were reasonable. I will definitely stay there again."}
{"sentiment":2.5,"text":"Went to a meeting at the San Diego Convention Center, unfortunately had to change arrangements and had to stay outside of the Downtown area. Stayed at the Hilton Hotel in Mission Valley, which turned out to be a great choice for me. It is not that far from the Convention Center and trips from the hotel to the convention only took about 15 minutes via freeway, probably 6 miles. It is very convenient to get to via Interstate 8 and hwy 163. There is a mall area across the freeway with many nearby restaurants--Chevy's, Gordon Birsch, Baja Fresh to name a few and several stores--Borders, Target, Nordstrom Rack. Parking not an issue. Room was spacious, bed comfortable and the staff was very accommodating. It was very quiet, I was on the 10 floor. Did not eat in hotel, did not use exercise room or pool. Self parking is convenient, although $14/nite, unlimited in and out. For the price, I was very pleased with the hotel, the distance from Downtown was insignificant and would definitely recommend staying her again!"}
{"sentiment":2.5,"text":"We stayed at Gran Porto from May 10- 20th. We were greeted with cervezas via Julio, who is just a gem! We then met with Yendaly who was to check us into our room. We had booked a standard room, but were offered an upgrade immediately- they were kind enough to let me look at both rooms before I decided- even though I knew I would go for the junior suite!! We got them down a little on the price for room 336- Junior Suite Ocean View- well worth the pesos- we had a view of the boardwalk to the beach and the ocean- just beautiful!! The service down at the pool was on the ball- Jesus, Pablo, and Benito are very good at what they do- we always tipped even though its \"all inclusive\", it assures even superior service- even if it just a few dollars, they appreciate it, and show you with their service. We ate in the main dining room for breakfast every morning which was delicious- lunch and dinner were good- you must order Mayan Coffee- its quite a show and yummy! We did venture out to eat alot at night just because we like to change it up- just up the street Luna Rossa has the best pizza Ive had in a long time!! The entertainment at night was fun- dancing, costumes, music, crowd involvement- these guys and gals seem to work every day- Chicken and Patricia are full of energy!! Our room was lovely- just a few things needed to be updated, like towel racks, tv, but really over all we were just over the moon about the whole experience! I cant forget to mention Orlando, who worked really hard to get us into the time share presentation the first day- I was resistant, because I know the time it takes, but he made it worth our while! This hotel is located right in the heart of things, two blocks from 5th Ave, and on the beach- we looked around town and wouldnt stay anywhere else! We are already planning our next visit this Christmas!!!"}
{"sentiment":1.5,"text":"We checked into the Au Manoir on Valentine's day based on Trip Advisor reviews and the location so far as we could tell from maps. It turned out to be a perfect spot for a romantic getaway. This is a very small boutique hotel where every room is different. We had a deluxe on the 1st floor (which is the 2nd floor to Americans) and enjoyed the room and its amenities. The bathroom was quite large for Europe standards and had an overhead shower. We loved the towel warmer as well. And the room was very quiet. The free wifi was decent, running around 5Mbps down/1Mbps up and easy to connect to. The staff never steered us wrong on dining recommendations and were happy to converse in English. There are ATM's just a few steps in either direction outside and the Metro stop is basically across the street. The hotel is easily within walking distance of the Louvre, Musee d'Orsay and Notre Dame. Also walk in literally any direction and you'll enjoy window shopping and a never-ending selection of cafes. The location is fantastic. Sweet tooth Tip #1: Get a Nutella crepe across the street in the street vendor's stand (open late). Sweet tooth Tip #1: Great chocolate store across Boulevard Saint Germain and down about a block to the east."}
{"sentiment":2.5,"text":"Stayed for 4 nights from the 3rd August, with my girlfriend. Our room was lovely with a large bathroom which was spotless. The neighbourhood was very quiet and our short walk to the Champs-elysees every morning was great to get to all the sights. The service was excellent and the people were warm and always happy to help. Thanks for making our perfect stay in Paris very comfortable!"}
{"sentiment":2.5,"text":"We stayed in a Bellagio Suite with a view right over the fountains and the strip. The suite was huge. A huge bedroom, separate living room , 2 full size bathrooms and a small toilet room near the entrance door.It was decorated beautifully. The restaurants were all excellent with great service. We went to a few other hotels for meals and shows and Bellagio is by far the most exsquisite. It is more than 10 years old and everything was immaculate , so full marks to the maintenance team. Not a chip of paint or tile missing and all the public areas are very clean and the decor is sensational. We stayed 5 nights, I could have stayed more. We went to the Cher concert, Cirque de Soleil , The Beatles and many more. The Jasmine chinese restaurant in Bellagio is fantastic as was the Japanese. Breakfast buffet was great but get there before 9 am otherwise there is a long line. I would without doubt stay in the Bellagio again, it really was beautiful."}
{"sentiment":1.5,"text":"The interior of the hotel is great - as mentioned by several other members. However, the minibar prices were crazy. After having had a little espresso from the in-room machine, I was visited by a maid (entering without knocking....), who kindly advised me that it cost 4 a cup and that I would be better off taking my coffee elsewhere. Nice thought! - And 7 for a soft drink. But the interior was the styliest I have ever experienced and the food good. Stayed there for a conference, but would never have paid for it out of my own pocket. Compared to some downtown hotels it is a little off track, and I would instead recommend staying closer to e.g. the Gothic quarter (see my recommendation for Hotel Colon). The bed, though, great! Even though - while searching for a lighter I dropped - they apparently never clean under the bed....."}
{"sentiment":1.5,"text":"I stayed here for 2 days on a business trip & this is nice hotel near the airport. The rooms were really spacious and great views of the busy LAX airport. We also used the business conference rooms during the stay and those were really set for business meetings. There are only limited choices for breakfast and the staff are really nice. There is only valet parking..so, you should plan about $16 per night :-)"}
{"sentiment":-1.5,"text":"Traveled from San Francisco to visit my grandmother who was in the hospital after having a heart attack. When I arrived at Waldorf, I was told by an extremely rude and unsympathetic manager that my room was no longer available. Instead, I was sent over to another hotel. Thanks for the second-class hotel, but no thanks for the rude service. I made a reservation at the Waldorf and I expected that it would be honored. Nope, too bad. Actually, there was a New York Times story about why I (and many, many others) got bumped: Turns out the Saudi Arabian King Abdullah was in town and the Waldorf bumped us all to make room. http://www.nytimes.com/2010/12/14/business/14road.html Well, I guess if you are a manager making a cost-benefit calculation, you may as well bump the riff raff to get on King Abdullah's good side. It'll only cost you 20 negative reviews (out of thousands) on TripAdvisor. Even though this negative review will strike only a weak blow for justice in this world, I feel compelled to post it anyway. Take that, Waldorf."}
{"sentiment":1.5,"text":"I was pleasantly surprised by our recent stay at Hotel 17. A friend and I booked the hotel because it was in our price range and it was just blocks from the Fillmore at Irving Plaza, the venue for our concert Saturday night. We didn't want to travel very far late at night after the show, but the location for us was perfect. We felt very safe walking home. It's right across from the lovely Stuyvesant Park and just a short walk to Union Square and many shops and restaurants. It was so easy to catch the Subway in this area too - we mostly took the Green line uptown and downtown (at the 14th St./Union Square station). It was incredibly easy. Even when we got confused, everyone was very helpful. The staff was super friendly and the bathrooms were incredibly clean. There were two on our hallway, no waiting at all in the morning, we just hopped right in the shower. The room was small but nothing worse than what I expected from the pictures I had seen online, and since we weren't going to be in the room that much anyway who cares? The only thing I would have improved was the bed. Even though it wasn't the most luxurious, I still got a good night's sleep! I would definitely recommend this place, and I will stay there again when I go to NYC!"}
{"sentiment":2.5,"text":"We stayed at four hotels in Italy including the Molino Stucky. While the \"star rating system\" is not on the same level as other places in the world (such as in the U.S.) this is truly a 5-star property. The entire place was classy, rooms were appointed well, the service was highly professional and it was a great choice for us. Check out the roof bar for an incredible view. Our only complaint was the very expensive daily Internet charge (28 Euro). This unreasonable rate is a bad decision on the part of management for those that only want two minutes per day to check their emails from home. Other than that we enjoyed our stay."}
{"sentiment":2.5,"text":"This hotel was recommended by one of my business associate in Singapore. Based on the price i assumed it to be an average hotel, but when i went to the hotel for check-in, i was quite amazed with the ambiance and the hospitality. They are really very quick and within 5 mins i was escorted to my room. No wonder they serve wonderful breakfast. I would strongly recommend this hotel."}
{"sentiment":0.5,"text":"We mostly stayed at B&Bs in Hawaii - this was our only \"resort\" so I expected something a little more luxurious. They still use actual keys to lock the room, and they don't really have internet access: if your laptop still has an ethernet port, then you can access the internet that way, but I got the impression that it wasn't free. (I was told the ethernet cable connects you to the cable company, and after that, internet access is between us and the company.) Parking involved an extra fee. All that said, however, I will report that the beds were quite comfy, and the view from the private deck was very nice. Our toilet wouldn't flush when we first arrived, but they sent someone to fix that pretty quickly once we complained. And they had a pool, hot tub, and beach access, which was nice. So, I don't regret that we stayed there, but if we go back to Lahaina, I think we might try one of the other resorts."}
{"sentiment":0.5,"text":"I really wanted to love this hotel. Driving up to it from the airport, it looked amazing! I think it is fantastic to preserve such beautiful old buildings in an ingenious way. However, we were checking in at 9pm on a Saturday night. WARNING: NEVER do that! The lobby turns into a night club and we could barely get through to the reception desk. From there it was a game of Frogger trying to find the elevator. We found out later that they were suppose to offer us Champagne but they did not. We were initially given the wrong room (2 beds instead of 1). But as soon as I notified the front desk, they switched us right away and the bellhop was wonderful in taking us there. This mix up ended up to be a blessing, we ended up in one of the few rooms that are actually in the main jail part of the hotel. The bellhop made sure we were happy with the room, informing us that they tend to be smaller and a bit noisier because they are above the lobby. Due to the brick and thickness of these old jail walls, it wasn't a problem and the room had the old jail charm. The location is unbeatable. The T is right in front of the hotel and I puchased a $15 week pass which I used over and over again. I was able to go anywhere with ease. Their transit system is amazing. There is a 24hr CVS pharmacy right on the other side of the T which was great. Also, the start of Beacon Hill is right there and is a great walk to the Commons. Upon check out I noticed my watch was missing. The front desk did not at all seem interested in my loss. I went back to the room to do another sweep to look for it but no luck. I left my information and waited a few more days to hear from them but did not. I called the hotel again but they were disinterested. This infuriated me even more. I stay in hotels at least 40 nights out of the year, for many years and have never had anything missing. I always lock my jewelry in the safe but my watch I usually take off and put on the bedside table. It is my fault that I forgot to put it on but I thought the Hotel would want to know if things turn up missing in there rooms. THEY DIDN'T CARE! I really wanted to love this hotel but most of their customer service is bad.; which is surprising because throughout Boston the locals seemed really friendly. SCARPO (to escape) restaurant was really great. We stopped there the night of our check in for a drink to escape the crowd in the lobby. The restaurant bar was also very crowded but we managed to get a seat at the bar. The drinks were good and strong, the bartenderes were friendly and we met the owner & her husband who were very friendly. We had some appetizers at that time and came back the next night for a fabulous dinner. Highly recommend!"}
{"sentiment":2.5,"text":"excellent resort-wonderful people We had a great vacation! The staff couldn't have been nicer. The grounds are beautiful and well kept. We've been to so many island resorts these last few years and this was a huge surprise. We've never stayed at a resort where the staff is so pleasant, friendly and accomodating.We'd recommend the Paradisus in Punta Cana to anyone looking for a great place to stay. p.s. we've also stayed at the Paradisus in Cancun and while it was nice-the staff here made all the difference."}
{"sentiment":1.5,"text":"Much better than expected. No it's not the Ritz, yes it is old and a bit shabby, but we chose the Latham for good price and location and were very happy with both. The staff were very helpful, and the place VERY clean. Our family of mum dad and 3 adult children were happy to stay at Latham and would do so again"}
{"sentiment":1.5,"text":"Si e' fuori dal mondo.... showReview(13724227, 'full');"}
{"sentiment":1.5,"text":"We had not planned to stay in this hotel, but we had some trouble with the hotel booking we did from Norway - so we ended up in Best Point. And we were not sorry for that. The rooms were just excellent, and the staff very helpful. Besides that, the location of the hotel is just perfect, just 5 minutes away from 'everything' .. So if we go back to Istanbul, Best Point Hotel will definately be our choice!"}
{"sentiment":2.5,"text":"We have just returned from three nights (four days) in Rome and have to say we were more than pleasantly surprised by the Hotel Valadier!! Having read lots of info about the size of hotel rooms in Rome we were more than happy by the size of our room for our length of stay - may have been a bit cramped had our stay been longer. The location is fantastic! We walked everywhere, Vatican, Trevi Fountain, Spanish Steps and best of all the Colosseum - do take a guided tour as this includes the forum also. We ate in the hotel's restaurant next door on our first night as had been travelling since 4am and the food was excellent. We also went up to the roof terrace bar one evening for a pre dinner cocktail but after waiting to be served for 15mins decided to go else where, the staff didn't seem that interested if you were not having dinner up there. It is very expensive even by Rome standards! Fantastic location - would stay here again!"}
{"sentiment":2.5,"text":"Un trs haut niveau de perfection chambre"}
{"sentiment":1.5,"text":"We had intended to be in Baltimore for a weekend to attend the Preakness. Wound up only staying Friday night but were very pleased with the hotel. True - there are people gathering in front, but as someone else pointed out, it's because it's a bus stop. We were in and out a few times, walked to and from Camden Yards & the Inner Harbor - no issues. The room was immaculate and by all appearances, brand new. While the layout was a little odd and the bathroom a little small, we were more than pleased. Very comfortable bed, nice wall mounted flat screen, free wi-fi, etc. Didn't get to try the breakfast so I can't speak to that. My only negative would be that the curtains stop just a little to short - letting lots of sunshine in a little earlier than I would have liked. Next time - because we definitely will stay here again - I'll just remember to put a towel on the sill before going to sleep. Staff on check in and check out were very friendly and helpful. When we were leaving, we asked if she knew how to get to another hotel where we were meeting friends. Within minutes she'd check it online and printed the directions for us. Definitely a good place to stay."}
{"sentiment":0.5,"text":"We arrived on a late evening flight from Perth, avoided the long Taxi queue, and caught the train from underneath Airport car park to Wynyard Station, Walked 60 metres across the park to the hotel entrance. The hotel was one of Sydneys grandest 40 years or more ago, but now, it is average as far as decor goes. The staff were friendly and we checked in about 11pm. Dropped our bags and went straight out to get something to eat. We rarely eat or have room service in hotels because of the crazy prices. Plenty of places nearby to eat. We take our own wifi for the same reason. The room was comfortable, clean and quiet, hot water was fine and the airconditioning controlable. The hotel is an easy walk to the Theatre we went to, (forgot its name now, to see Jersey Boys, great show) Also short walk to Circular Quay for breakfast and the Harbour, Opera House, Harbour Bridge etc. There is a 7-11 off the entrance to the hotel open until about midnight and is a lot cheaper than the other store about 100 metres up the road. All in all the Menzies met our expectation. We paid $189 Aud. without breakfast which was about $30 each or maybe more. Cheaper to eat elsewhere Would I stay again, probably not, only because I would like to try other hotels, not because of any bad experience"}
{"sentiment":0.5,"text":"Nice hotel but I was a victim of theft while in the hotel's public lobby. A jacket hung over a chair was stolen by thieves and according to the desk staff, theft is a common occurrence even in their lobby. There is but one small sign of caution near the front desk but what is needed is a BIG warning sign as such exists in other establishments we visited and saw while walking up and down Las Ramblas. Such a more pronounced warning would put guests on notice that even in the hotel lobby, their property must be protected. I had mistakenly thought that the public lobby was the last place a theft would happen it. While the front lobby is \"protected\" by a video camera system the only good it did was to allow me to see how the theives stole my property. Finally, the entire tourist areas of Barcelona are filled with pick pockets and more. DO NOT CARRY WITH YOU ANYTHING YOU DO NOT WANT TO LOSE!"}
{"sentiment":1.5,"text":"We stayed at this hotel as part of a Tauck tour, \"Italian Lakes.\" Because this is in an old mansion, every floor and room is different. We liked our room,which was good sized because there were 3 in my group, but others on the tour said their bathrooms were so small that they couldn't turn around in them. The hotel is right on the ocean walk and has their own water taxi pier. This is a HUGE plus. We saw many tourists pulling heavy suitcases through the Venice streets because their hotel didn't have a pier. The hotel rooftop restaurant provides lovely views. If you are willing to have a little quirkiness, this is a nice place to stay. We like this sort of thing, but its not for everyone."}
{"sentiment":0.5,"text":"Nothing much wrong with the rooms or cleaning, though no coffee-making facilities in the room (I assume this is the norm in Las Vegas ?) . Room was also surprisingly quiet, though being on the 9th floor must have helped ! Could not use the main pool as it was pretty well mobbed, getting a sunbed would have been impossible but it would have been a great experience to use that water slide ! Hotel was nicely decorated and overall seemed pretty secure, so if you want to stop in teh heart of downtown this could be the place !"}
{"sentiment":2.5,"text":"We were at the Secrets Capri from August 6-13 for our honeymoon and have nothing but great things to say about this resort. We are both in our late twenties. This was my 4th time in Mexico and my husbands 1st. We were a little concerned about the area after the hurricane, but I can assure you that the resort was top notch and none of their services were affected. ARRIVAL: Our Skyservice flight was nearly empty, so we were the only couple going to Capri. They had a limo pick us and one other couple up at the airport to bring us to our resorts. We were immediately given the cool towel and glass of champagne and met with our concierge. We had booked a tropical room and were told that we had been upgraded to an oceanview. We had room 313 and it had a great view of both the pool and the ocean. The stairs were right at our door to go down to the pool which was wonderful. The rooms on the first floor looked great too because you could just walk out to the pool (but the view wouldn't be as nice). POOL: The pool is very slippery when you enter. Be very careful. We saw many people slip and fall. I'm not too sure how they can fix this problem. There are some loose tiles in the pool but every morning and each evening they had someone snorking in the pool to fix them. Some stated earlier that it is difficult getting a chair by the pool. We did not find this to be the case. We are early rises, however, by 10am there were still tons on chairs left. The floaties were an awesome touch and in high demand but we always managed to get one. We did not notice people taking they out of the pool while they were not in use. We did notice the people who drink all day and never get out of the pool to go to the washroom. They have relaxing music playing by the pool all the time and during aerobics they have some great upbeat music which we had hoped they would play all the time. BREAKFAST: You have threee options for eating. You can order room service (which we never did), eat at the Seaside grill a la carte (never did this either), or eat at the buffet. For us this was the best choice as I am not a huge fan of breakfast and am very picky. They had a ton of choice. Their crepes were great as was their made to order omlettes. Yummy. We had champagne and orange juice every morning and they also give you a newspaper when they seat you at your table. LUNCH: Lots of choice here. They have a nacho stand by the pool bar where you can scoop out your own and put cheese on it (just a snack). They also have a chef come down to the pool area and they have a different selection each day. We ate their once. We had chicken and beef fajitas (great) and with some rice on the side. You can also eat at the Seaside grill a la carts style which was fabulous. The food was great as was the service. We ate here 3 days. You can also have one of the waitors bring you food from the Seaside and eat it right in your chair (or pool). We ended up doing this twice. Finally you can go inside and eat the the buffet. We did this out last day and were not impressed. SUPPER: Again lots of choice. We ate at the Japanese restaurant twice. Once at our own table and the other time at the cooking station. It was a great experience and the food was fabulous. I had the lobster and rice (my fav) and hubby had a Thai dish with beef. At the cooking station you don't get to pick your meal but it was great regardless. Probably our favourite restaurant. We also ate at Capri (Italian) twice and really enjoyed out meals here as well. I had the spicy pasta and he had the sea bass the first night and I had the risotto and he had the steak I think. Great food. We ate at Oceana once (Very long wait as it is a small restaurant) but the food was very good again. I had the tuna steak and hubby had the steak and shrimps. We ordered room service one night and ate at the Carribean night the other. We weren't that impressed with the buffet here and found that they bugs ate us alive (this was the only night so we wonder if it was the sand). Neither of us got sick. But we did talk to some couples in the pool that did. Not sure what they ate to make them ill because we ate everything. We did stay away from salads and only drank bottled water. TOURS: We did the jungle tour with Aqua World and do not recommend it. You jet ski (has a stearing wheel) for 45 minutes each way and snorkle for about the same amount of time. They told us this was the best snorkling in cancun, we have seen much better ($110 US for the two of us). We did the parasailing on the beach. The two of us got to go up together and it was wonderful ($110 US for the two of us). The resort offered another trip one night to Senor Frogs. For $30 US each you could have open bar and your transportation. Great deal and it was lots of fun. We would definitely come back to this resort and highly recommend it."}
{"sentiment":2.5,"text":"I have to say I was really impressed with my stay. The check-in and customer service was bar none. The staff was attentive and helpful. The rooms were lovely and well appointed. The size of their lowest price room was spacious and the kitchenette was a wonderful amenity. We ate breakfast and that was really nice and quiet. I liked that this hotel was close to shopping, away from the \"seen to be seen\" wanna-be's that flock to Vegas these days. I liked being away from the flashing lights and cigarette butts on the Strip. If you want to enjoy Vegas a step away from the madness; this place is for you. Thanks for a great stay! p.s. beware of the train noise - nothing the hotel can do about it, I had earplugs!!!"}
{"sentiment":1.5,"text":"We attended a large conference at this hotel. The decor is quite nice. It is obvious that large sums were spent after Katrina to refurbish this property. Located next to the Superdome and within walking distance to the attractions of the French Quarter, the hotel has a lot to offer. The check in and check out processes were smooth and quick. The staff attentiveness was very good. Food at theresuarants and served at confeence evenrts was also very good. The only \"difficulties\" were in navigating the confusing layout. There was always the \"you can't get there from here\" problem. Floors were divided so access to certain places could only occur by going up or down and around. A better interior mapping system would be very helpful in trying to find your way around. Despite those challenges, the facilities for the conference were quite good."}
{"sentiment":2.5,"text":"We stayed for two nights in July. The staff is great. They speak english and are helpful. We arrived by airport and took the train to the city. We then walked about 15 mins to the Hotel. If you get there before 8:00 PM walk, otherwise spend the 7 euro for a cab. The Hotel is close to the Roman Forum (4 Blocks) and the Colosseum (8 Blocks). The breakfast is OK. There is a chinese resturant two blocks down which was good. There is also a post office one block down. I would go back to this Hotel. Have fun."}
{"sentiment":2.5,"text":"I stayed at the Hotel Felix for 4 nights on a business trip. Its a fairly new and modern hotel which prides itself on being a green establishment. The service was always consistently helpful and nice. The lobby and small bar have a modern look and it always smelled great. The business center is free for guests and has access to a printer and desktops. And, thank God, the WiFi is free for once! The rooms are a nice size and are nicely appointed. The bed was simply awesome with down pillows that are new and firm and not lumpy. The H20 bath products are a nice extra touch. There was no bath tub, only a shower. The closet space is small but there is drawer space under the bed. The housekeeping did an excellent job with the room and it was always spotless. The fitness area was nice as well with weights, treadmills, and ellipticals. I did not eat at the restaurant but there was free coffee there every morning. The website talks about a red carpet conceirge service, but that isn't really the case. I did ask them for advice in finding good broadway tickets while I was there and the response was that they were happy to do a google search for me. I kind of laughed and told them that I could do my own internet search. So, that was a bit funny. They probably shouldn't claim that as a service they offer. But, it was a very nice hotel and I would definitely return."}
{"sentiment":1.5,"text":"We stayed for two nights. Nice hostal nearby Gran Villa and Chueca. Clean small room with a spanish bed and bath.Friendly staff. Free wifi.You get what your money is worth. would stay there again when we come to Madrid."}
{"sentiment":2.5,"text":"If you are going to be flying out of Orlando International Airport this is a great hotel to stay at to reduce all those airport headaches. The hotel is located inside the airport to make your access easier. The rooms are well built to cut down on all the noise. You also have access to the food court and all the shops on the third floor."}
{"sentiment":0.5,"text":"A friend and I took a quick one-night trip into the city, and we were on a budget, and this place is perfect for that. The staff is extremely nice and helpful, and the location could not be better for anywhere in the Upper West Side. Close to great restaurants and fun bars. While the rooms are kind of a step above a hostel, I did get lucky enough to be upgraded to a room with a private bath, so I was extremely grateful for that. It's great for one night, but probably not an extended visit. No elevator, like everyone here has said, and I did stay on the 4th floor, so lots of stairs...but who doesn't need the exercise? Really glad I found this place. I will stay there again if need be."}
{"sentiment":-0.5,"text":"Stayed here for 2 nights in May for a quick trip to London. The location was excellent in the hub of Covent Garden but that was the only positive thing. The decor is extremely dated and the room was terrible in terms of cleanliness. The bathroom was particularly unclean and we were provided with only one (very small) towel between two people (we did manage to get another but when the room was cleaned these were taken away). The room was not very well ventilated and the window only opened very slightly. However, friends of ours stayed in the Travelodge in Islington (aprox 3 tube stops away). For half the price, they got a more up to date and clean in a modern building. I would recommend staying here rather than the Covent Garden hotel."}
{"sentiment":2.5,"text":"My husband and I have been to Vegas on many occasions and it was always my dream to spend 2 weeks in the Bellagio. That dream came true when we booked in for our 30th wedding anniversary. From the moment we stepped through the magnificent entrance, we were given the VIP treatment. Although there were a lot of people waiting to register, the queues went down quickly and my request for a low floor room was instantly accommodated. I do not use lifts ( hardly ideal in Sky scraper hotels) and so every time I went downstairs, I rang security and was given a personal escort. That was an experience in itself because a lot of the security people didn't know their way around the back stairwells and on one occasion we got lost and ended up in a huge corridor of rooms known as the Village. Only the VERY rich and famous are invited to stay there. A week earlier I was told and I might have bumped into Bill Clinton no less! The hotel oozes class and sophistication, even the bandits are quieter than those in any of the other hotel casinos and the toilet paper is SO soft. The Conservatory is a must see for elaborate foliage and themed displays depending upon the time of year you visit. The standard of cleanliness is 2nd to none and our cleaner was superb, giving us loads of free chocolates and Bellagio slippers. I loved coming in to the room in the early evening to the sound of subdued music playing. We had a great view of the glorious fountains at the front of the hotel which proves you don't have to be high up to enjoy their beauty. They are another Must see. The whole Bellagio experience was unforgettable. The only trouble is I am now so spoilt I can't stay anywhere else!"}
{"sentiment":2.5,"text":"I stayed at this hotel for one week for business. The staff was competent, the hotel was clean, and the location was wonderful. I didn't even have to rent a car! I took the light rail from the airport to the stop right next to the hotel/Camden Yard for a couple dollars (pocket change)- I was within walking distance to Camden Yard, the Inner Harbor area with all the restaurants and nightlife anyone could ask for, and I worked at the office 1 block away- All for an affordable price. There are hotels that may be a little more upscale or have more expensive amenities nearby, but the location of this hotel is perfect for someone who doesn't want to pay for the additional fluffy items that they don't need or plan to use. On top of that- it has alot of amenities too. For less! I was very pleased with my room, my stay, and this hotel in general. The one thing that I will say is not to put down the city or especially not this wonderful hotel- but for those of you from smaller cities and safe places- be warned that you need to know where you're going in Baltimore and not wander down the wrong blocks/alleys alone at night- in fact, walking around alone at night in general is just a bad idea. Aside from the enormous, and at times aggressive homeless population of beggars and bums in the city, there are also some very poorly lit alleys with sketchy people literally only a couple hundred yards from nice blocks of fine restaurants and entertainment. That is not meant to scare anyone off, as I am VERY pleased with my experiences in Baltimore and it is beautiful and full of great entertainment and food... Just a reminder to be aware of your surroundings and take the proper safety precautions necessary in ANY major urban area."}
{"sentiment":2.5,"text":"We had a great time at the W. The room is large, lots of sunlight, we had a room with a view of the pool and the river. The bed is amazing, feather everything. All kinds of fun amenities like Ipod dock and stereo, lcd tv, books. The rooftop pool is great, there are cabanas with tvs, very cool. The hotel definitely has a \"hip\" feel to it, which I don't really care for but you'll want to spend your time outside anyway, New Orleans is so much fun. Everything is walking distance, Caf copyright du monde, Bourbon street, the streetcar lines, etc... I would recommend that place to anyone, especially at the rate that we got through expedia. August is cheap because of the weather, but it really was not that bad..."}
{"sentiment":2.5,"text":"Didn't get around to writing a review in August when we were there, but they really deserve to hear we loved our stay there. We've gone to Key West for 20 years; first time here. We loved the pool, the hot tub, the parking, the happy hour, and the staff. We received lots of helpful hints, and even coupons! And the restaurant next door was fabulous. Can't wait to get back."}
{"sentiment":2.5,"text":"My husband and I stayed at Venice On The Beach Hotel on President Day. The location was perfect. We had a side ocean view and we could hear it loud and clear all the time. The economy room was small but very cozy and CLEAN, the bed was comfortable, and the bed sheets were soft and smelled like fresh laundry. It was perfect! In the hallway there was a small station with computer (internet), coffee and danishes, which was nice in the morning. The hotel's manager was very friendly and helpful. And all that for under $90! We will definitely stay there next time we visit LA and I will recommend this hotel to anybody!!!"}
{"sentiment":2.5,"text":"Great hotel in the middle of Madrid Just back from Madrid after celebrating the new year there and what a fantastic hotel to stay in. It's located just off Plaza Isobelle and 2 minutes walk away from the hub if Madrid. It's on a side street, so it's nice and quiet. It's also very close to a Metro station (there's one on Plaza Isobelle)The rooms are individually decorated in a boutique style, very roomy (we had a double), clean and great facilities (air con, TV, phone etc.). The staff are very friendly and also very helpful, especially when your Spanish is not that good. Didn't have breakfast, so can't comment on that. I can't think of any reason why you wouldn't stay in this hotel. It's only a 2 star, but don't let that fool you. A fantastic hotel in the middle of Madrid and very reasonable too."}
{"sentiment":2.5,"text":"This hotel is a great place to stay if you need to be close to the airport, or ASU. It has a very modern feel, quite different from most holiday inns I've been in. The rooms are very comfortable, the bar is awesome ( Belinda is the best!) the food is very good ( I suggest the chicken and risotto) and the internet is fast, reliable, and free. Stayed in room 314 on 7/27, checked out on 7/28. I ALWAYS stay at this hotel when in the Phoenix area."}
{"sentiment":-1.5,"text":"We chose this hotel becasue of the location and the 4-star rating. In Venice everything is more expensive than the rest of Italy anyway, and I wanted to ensure we chose a good place rather than a price-based room. Having said that, this is nowhere close to being a four star hotel - go elsewhere. Reasons are: - The rooms are older and less comfortable than they appear - The bathrooms were old and shower head was dirty from lack of cleaning. In addition, it was set on some sort of high pressure wash that actually stung... when you turned the nozzle to change the flow it made no difference. You had to bear through it - There was a TV in the room, but it wasn't plugged in and since there was no power outlet nearby, and no power strip to bring power to it, I'm not sure it had any functionality whatsoever... at least TRY to make it look like you care. - Customer Service was poor all around. Of the four people at the desk only one smiled when you came up and asked a question. Most acted bored of the 'silly tourist questions' like 'What's the easiest way to get to the airport?' - My wife is pregnant and was feeling tired so we decided to take it easy the day we were to leave. We asked if they had a late checkout option (which ALL 4-star hotels have... that's why you choose them) and they said no, that we had to get out by noon because they were booked up and needed the room. I even understand this, but it wasn't in a nice, customer service way... they were unhappy with us even asking the question and made that clear. - We asked for the tour options they had in the brochure sitting at their front desk and they told us to walk out and upto the local spots (different for every tour) and negotiate for ourselves... no desire to pick up the phone and help us out. All in all... if you want a 4 star hotel, dont stay here. If you want a 3 star hotel, don't stay here. If you want a 2-star hotel in a central location... this is the place you want..."}
{"sentiment":-0.5,"text":"Would not stay at this hotel again ! Non Smokers beware !!!18 out of 19 floors are smoking rooms. If you really want to stay here without the smell of stale smoke then demand a room on floor 9. I say demand as we were told that even though we booked months in advance our request for a non smoking room was not guarenteed. If we knew that before we would of chose another hotel. As we had our 9 year old with us we were not prepared to put up with the smelly room so after argueing our case we eventually got a room on the 9th floor. I was shocked that they even considered putting a family with young children in a smoking room. The location of the hotel itself is great for the beach and shops/places to eat but everything else was a bit of a let down. No kettle, hairdryer in the room or things that in most hotels come as standard. Small bath and I mean small. The cost of this hotel for 7 nights was more than we have ever paid in LA for 14 nights. We never stay in the big expensive hotels but we do expect some kind of standard where we do stay. Unfortunatley this hotel definatley was not worth the money we paid."}
{"sentiment":2.5,"text":"The rooms are great, a little small but they have kitchenettes which is nice. With them being seperate units it is nice not to hear the usual hotel noises. The pool and hottub area is spacious. They have an outdoor area for breakfast which was peaceful also. I did not use the spa but it looked nice. It is nice that they have afternoon snacks but don't expect much. The staff was very friendly also."}
{"sentiment":2.5,"text":"Ottimo albergo, gentile il... showReview(11368296, 'full');"}
{"sentiment":2.5,"text":"This being my first time staying in a Daytona Beach area hotel, I wasn't sure quite what to expect. The Bahama House was incredible! The staff were friendly and helpful, the rooms were immaculate, the was pool spotless, the (complimentary) continetal breakfast and happy hour were fantastic, and the ocean views were breathtaking. I had no problems at all during my stay -- I've already booked a room for a summer vacation later on this year! My room was spacious and very, very clean. Fresh towels were brought up promptly at my request, and the front desk staff was very helpfull in helping me choose where to dine locally. Oh!! The lobby, which is cooly decorated in a breezy available for guests to enjoy. I was able to have a picnic lunch in the \"Grand Bahama Room\", which has beautiful views of the beach. I would reccommend the Bahama House to anyone!"}
{"sentiment":2.5,"text":"My experience at the Wynn was awesome. Anywhere else, these rooms would cost three times as much as they do here. Everything is luxurious, clean, and beautiful. The pool is my favorite in Vegas - not nearly as cheesy, and much more quiet and relaxing!"}
{"sentiment":2.5,"text":"My husband and I stayed at the Santa Maria for 4 nights and what a perfect choice of accommodation it was. The hotel itself was an absolute haven with lovely rooms that were spotless, extremely helpful staff and a fabulous courtyard where breakfast was eaten (the breakfasts are great) and in the afternoons it was the perfect spot to sip something from the bar and nibble on their fantastic antipasto (which came with your drinks). The neighbourhood of Trastavere was fascinating and such fun to explore (and get lost in) with the little alleyways full of interesting shops and great places to eat. Although it is a busy, vibrant neighbourhood the Hotel Santa Maria was an oasis of peace and calm and once inside the only sound was the church bell. This was very pleasant and charming and at no time disturbed our sleep. The hotel is within walking distance to everything you might want to visit, no matter which side of the river. We walked everywhere and at no time bothered with a taxi or bus. The place is difficult to find so clear directions are a good idea before arrival. However once there it is no problem to find your way around. Would we stay there again? You bet!"}
{"sentiment":1.5,"text":"I've stayed at the Bellagio at least 25 times, but it's beginning to get a little frayed. $20 resort fee is new. Crowd is not very attractive anymore. Service is off--no turndown at night in a big suite--or worse, a turndown at 11:00pm. The towels are much smaller. The whole place, while still nice, isn't what is used to be. An employee commented that City Center is sucking all the money out of the whole MGM group. Next time I'm going to the Mandarin."}
{"sentiment":2.5,"text":"I stayed at the Holiday Inn from August 24 through August 28 with my three children. I read other reviews on Trip Advisor prior to staying so I was expecting good things. The hotel and its staff did not let us down. We had an excellent experience. Check in was a breeze. The room was immaculate and comfortable. It had a nice size fridge which is not mentioned on their website, but was a nice amenity. The hotel has only been open for 6 months and everything is brand new. The beds were very comfortable. The room was very quiet, as we could hear no other hotel guests when in the room. Granted, the hotel was relatively empty because of the time of year, but it still seems as if it would be quiet during more crowded times. Being a Holiday Inn, children eat free with a paying adult. This meant for all meals - breakfast, lunch and dinner. I actually felt bad sitting down to a meal and not having to pay for anything but my meal. The service in the restaurant was great. The food was also excellent. My children loved all of the menu selections. There were nice options of substituting veggies or fruit salad as a side instead of always having fries. The adult fare was just as good. It was nice to be in a place like Orlando, where you expect to be eating a lot of burgers and greasy park food, to sit down and have healthy and delicious food. The restaurant is in the main lobby which is open to the interior of the hotel. You look up 14 floors to the glass pyramid at the top. You can also see the two glass enclosed elevators making their way up and down. The hotel has great facilities. There was a grab-n-go snack area which had basic quick selections like yogurt, muffins and pre-made sandwiches, in addition to a coffee station and other drinks. There was what looked like a very nice bar that was open any time we passed by it, but I didn't get to utilize it being with three children. There was also a Disney gift shop. However, it was undergoing renovations while we were there and was closed the entire time. I would have liked to see its contents, but then felt like it was a blessing in disguise because I didn't have my children walking by it each day asking to look around. The pool facility was excellent and very relaxing. I saw another post saying it was too small. I cannot see anyone calling this pool too small. It is a great size. Landscaping is beautiful and there is ample seating around the pool. Music was playing at all times which I enjoyed. It was never too loud and I loved whatever selections were played. There is also a hot tub next to the pool - very relaxing. The one negative thing I have to comment on is the mandatory $10 per day parking fee. I knew about the fee prior to checking in, but it still seemed like a rip off. The parking lot was empty, but they had the bulk of the spots near the main entrance coned off for valet parking which comes at a $16 per day price tag. I just factored the daily parking fee into the price of the room for the night, and I felt the hotel was still a very good value for the price I paid. All in all, we all loved this hotel. My children said it was the best hotel they have stayed at. I have already told several people about our stay and would recommend it to anyone looking for a good value in Orlando. I know it doesn't come with the perk of Extra Magic Hours, but it did have free shuttles to all Disney parks. We did not use them as we tried out Universal Studios on this trip. Even though the rides at Universal are excellent, we definitely missed the \"Disney magic\". I would stay at this hotel on our next trip to Orlando hands down, no questions asked."}
{"sentiment":2.5,"text":"Stayed in this hotel in April 2007 for 6 nights. The check in was quick and efficient. We had an executive room on the 18 floor which was spacious,clean and had a small kitchen. There was no noise which was excellent for such a centrally situated hotel. Access to the 17th floor executive lounge for complimentary breakfast and evening cocktails etc was exceptional. Very centrally located hotel only 10 mins walk to Times Square and 5 mins to Empire State. Would recommend this hotel to couples or families and would definitely stay again!!"}
{"sentiment":2.5,"text":"After reading Trip Advisor for the last nine months, I finally get to write my review. My husband and I stayed at the resort for our honeymoon from June 1-7 and it was wonderful with only a few minor issues that we really didn't let bother us. Upon arrival they did not offer us champagne or a cool towel, however I just helped myself to the champagne that's sitting out front there after we checked in. In regards to check-in: We arrived at 3:00pm exactly when rooms are supposed to be ready. We were asked by Maria to provide our debit or credit card so the resort could put a $400 hold on it. I had read before to tell them no especially since our trip had already been paid for in full. She didn't press any further after I declined. We were told our room wouldn't be ready for another hour even though check-in is 3:00pm. Maria told us to get something to eat and walk around which we did. It was no big deal because we were hungry after a long day of traveling. The grounds are beautiful and the staff does work very hard at keeping it clean. By the way, I read in some of the other posts that they didn't have the fountains on, well they were all on the entire week of our stay. The ones they may be talking about are the ones to the side of the main lobby which are not on during the day but are at night with multicolored lights shining on them. It's beautiful. Our room was in building 4 which was a perfect central location right by the pool and restaurants. The IPod dock is in the clock. I know some people said their rooms didn't have one, maybe that's why they couldn't find theirs! The room was always cool so it never an issue. Our Jacuzzi tub didn't drain but it didn't matter because we weren't going to use it anyway. We did have to call every day to tell them a time to clean our room but it tells you that on the cards they leave in your room. I know some posts stated their rooms weren't cleaned until very late in the day but ours was every day by 10:30am. Our mini fridge was stocked everyday with only Tecate and water after we left a note requesting it. The bed was amazingly comfortable however the pillows were just average. There was plenty of lighting throughout the resort and while it is large I didn't think it was ever too far to walk anywhere. After eating and drinking the way we did I welcomed the walks! Pool & Ocean: I was so worried about finding chairs by the pool the first morning I got to the pool at 7:00am. This I found was unnecessary all week because there were plenty of chairs in the sun and shade at both the pool and beach. The pool chairs did fill up by about 11:00am however there was always pleanty of chairs available at the beach. We brought our own blow up raft (float) and they will inflate it for you at the activity center. One piece of advice I wish I would have had was to bring a black permanent marker to write my name on it. People assumed it was the resort's float and tried to take it from under my chair. The resort definitely doesn't have enough of their own floats available for the guests and they are really nice to have at the pool. On our last day we gave it away to another couple to use. We also brought our own beach towels which I'm glad we did because we used those to lay on and the resort towels to dry off with. They let you sign out two towels per room. Do bring a lot of sunscreen because the resort charges an extreme amount. In regards to bug spray, must be the time of year because we didn't need ours at all. The pool service for drinks was exceptional. Never had an empty drink, the servers were always available to take our order. The beach is very rocky however you just walk down to the part that is roped off to swim. People did recommend aqua socks and now I kinda wish I would have brought some. There are these very large white fish in the water that swim all around you but they are harmless. There are also kayaks and catamarans you can take out in the ocean that look like lots of fun. Food: It was great. We pretty much loved everything. I tried sushi for the first time in my life at Ginger because my husband loves it and now I'm hooked. It was so good. We sat up at the sushi bar that has only about 8 chairs around it. We never needed a reservation. We went there twice during our stay and sat there both times. I do have to say, I love red wine and I can even drink the cheapest two buck chuck red wine out there but I definitely could not stomach the resorts red wine. It really is just as bad as other people have said. Moving on, The Lobster Pot was pretty good. We ate there twice. They ran out of crab legs the first time we went hence the reason we went again. They did over cook our lobster but it was still edible. The crab legs were good. We ate at the French restaurant and that was amazing especially the service. Had Quiche Lorraine, Steak Tartare, Lamb, and Chateaubriand. We also ate at Indonesian. It was also very delicious. Lunches had delicious nachos with guacamole however the rest of the meals were kinda hit or miss but I definitely wouldn't complain too terribly much about them. The breakfasts are super delicious at the buffet. Multiple different selections I was so super full after I left every morning. By the way, we never had a wait for dinner and arrived about 7:00pm each night. We did order room service twice. We ordered a cheeseburger the first time it was rare when we asked for it to be medium so the next time we asked for it well done and it was perfect. Pretty much one of the best Kobe beef burgers I ever had! I think my husband got a cheese plate and a hot dog too but these were just late night snacks. Nightlife: It was so fun. We had a blast every night at the sports bar and in the plaza with the band. There was dancing and plenty of Cuban cigars to buy. We loved sitting in Don Miguels before dinner having a drink listening to the piano player. Never went to one show but everyone said they were very good. Didn't go on one excursion because all we wanted to do after a year and a half of wedding planning was relax and do absolutely nothing which was definitely accomplished. We were very pleased with this resort which was recommended by our travel agent. We hope to return on our anniversary."}
{"sentiment":-1.5,"text":"The only nice thing I can say about this hotel is that the room was clean. The room was tiny barely could move around. The tv was only a 19\" tube tv for a double bed room. The pillows were so small on the bed you had to call for extra's. Good luck with that, everyone apparently orders more so if you arrive late you won't get any. I have a bad back so I needed the extra pillows to sleep comfortable. If you like to soak in a bath after along day of travel, forget this hotel they don't have tubs only showers. If you just want a cheap place to stay in between flights this hotel may do it for you. But they charge more on any given night.. Friday night was $65,00 and Monday night was $82.00 go figure. Makes no sense to me why they charged more. Breakfast was adequate for a continental. Coffee in the rooms was horrible, it really was undrinkable. Oh and by the way the wireless connection in the hotel is rediculous. No matter what room you are in its only one bar. Goodluck surfing.. I don't think I would waste my $85 on staying here again. It was not worth the money. Never stayed in such a tiny room before."}
{"sentiment":1.5,"text":"Excellent value at E99 considering what you get; a very large, exec furnished, comfortable room. Staff v friendly, would most certainly stay again."}
{"sentiment":2.5,"text":"We stayed here for 2 nights July 3rd and 4th. Room was very nice and seemed recently updated. Great location only a couple miles from Hollywood blvd and universal studios. They had nighlty movies showing at the pool on a big screen, with a small bar to grab a beverage if you wanted. The pool area has a outdoor firepit (gas) to warm up after a dip in the pool, you could also order room service from the pool area. We were worried about highway noise but did not find that a problem. The area seemed safe and there is a grocery store and places to eat with in walking distance. We did not try the restaurant on site, but menu looked good. We drove up Ventura Blvd one night and ate at Panera and saw Billy Ray Cyrus there on the forth, made our trip. I would stay here again in a heart beat. Parking is 14 dollars a Day, which seems to be the norm in this area."}
{"sentiment":1.5,"text":"The hotel is centrally located near to the main shopping area of Berlin - the Kurfurstendamm. The nearest U-Bhf stop is called Nollendorfplatz which is only a short walk from the hotel. Also nearby is the Tiergarten, a large park area in the middle of the city. The staff were very friendly and particularly helpful re. providing maps etc. of Berlin. The main clientele appears to be business people and there were several functions held in the lobby throughout our stay. The hotel is well maintained and very modern throughout. There was a flat-screen television in the room with one English channel and an excellent en-suite. Also a safe and big wardrobe. The bed was a bit firm but the room was of a high standard. We had a 'standard business room' which provided everything we needed. We booked our trip through Expedia (3 nights for price of 2) although breakfast was not included. Breakfast costs 14 each. There is however a quick-breakfast option available at the bar (a croissant and coffee). A good option is to eat in the restaurant at KaDeWe (department store), open from 10am weekdays and 9.30 on Saturday. We found the immediate area to be somewhat lacking in restaurants/bars. Although we didn't encounter any problems, the surrounding streets appeared to be frequented by 'working girls' at night! The public transport in Berlin is excellent and as most places are a short tube ride away. Walking to Brandenburg Gate via the Tiergarten took perhaps 35 minutes. This would be a good base for a shopping trip, as well as for sightseeing. There are more centrally located hotels, but the prices rise accordingly. Tip - get a 'Welcome Card'. This gives you 48 or 72 hours free public transport (U-Bhf and S-Bhf trains) and substantial discount to many attractions and museums. Don't forget to validate your ticket in the machine on the platform the first time you use it!"}
{"sentiment":2.5,"text":"Makes one feel like royalty! A lovely, quaint boutique-type of hotel that offers all of the comforts of home! The rooms are impeccably clean and the pillows and bed invite you to a restful sleep!Most important, the staff will go the extra mile to make sure you are satisifed with your stay. They make every effort to be friendly, accomodating and personable. Anything I have ever requested of the staff, they've delivered with a smile! They make an effort to refer to you by name and have the knack of making you feel like you're a special guest! I've stayed here three times over the past three years, and I've never been disappointed. I'm planning a fourth stay in a couple of months when I return to NYC. The warmth of Irish hospitality is evident in this fine establishment!"}
{"sentiment":0.5,"text":"Not Even The Fourth Best Hotel in Hawaii... The Halekulani advertises that it is one of the four top hotels in the world. I doubt that it is even one of the top four hotels in Hawaii. My wife and I just returned from two weeks in Hawaii. Since the best flight for our air miles flew into Honolulu, based on its reputation we decided to stay a couple of nights at the Halekulani before moving on for 11 nights at the Four Seasons on the Big Island where we'd stayed last year. Location: Smack in the middle of Waikiki. Close to good shopping, apartment buildings with their laundry hanging out to dry on their balconies, and Denny's. If you are looking for a real island getaway, this is not your place. It may be the best Waikiki offers, but that's not saying much.The view on the other hand, is stunning. Lobby/On Premises Shops: Simple, small, subtle and not much in the way of amenities. Decent gift shop and nice jewelry stores. Not bad, but not nearly on the level of your typical Ritz Carlton or Four Seasons.Room: We had the in-room check in. It's a nice touch as far as it goes, but at the Four Seasons, Hualalai we didn't even have to check in- we were simply taken to our room, shown around, and given our keys. We booked a junior ocean view suite at the rate of $770.00 including free breakfast and one free lunch during our stay. The hallway to the room could have been from just about any Sheraton, Hilton or Marriot--if they'd been built in the 80's. Unfortunately the room wasn't much bettter. Some places like to advertise that they are old Hawaii. Could it be that they are simply just old? The first thing we noticed about the room was a strange smell somewhere between musty and moldy. The second thing was the drop dead views of the ocean and Diamond Head. The hotel does have incredible vistas from the higher floors.The furnishings were 1980's Hawaii. Tasteful '80's Hawaii, but dated nonetheless. The bathroom had a single sink (inexcusable to me at that price), smallish shower and a not so inviting separate tub. The small walk-in closet featured a room safe. The suite was considerably smaller than our less expensive regular room at the Four Seasons.Pool/Beach: Ok, so you aren't in Hawaii to stay in the room. The pool in the ads looks great right? Well...I don't know where that picture was taken but it sure didn't look like the pool at our hotel. The concrete deck surface was stained and the number of chairs was so limited that we ended up literally overlooking a concrete wall and the pool attendant's stand. The pool itself was small, warm and well maintained. Since we were a few feet from the attendants we thought we'd at least have good service...not quite. We were there for over two hours and not once did someone come by with drink menus, water, or even a hello. The beach was a tiny strip of sand with incredible views and no service. The chairs were all occupied every time we walked by.Food: Breakfast Buffet: Average. Not worth what it would have cost and definitely not what you would expect at a place like this. Lunch: I'm probably biased since I got food poisoning from the crab salad I had but the food at Orchids and House Without a Door (I think that's what it was called) was just not very good. The review that said they got expired cheese didn't surpise me. Dinner: La Mer was very good. We had a nice meal and gracious service. Service: Other than La Mer and the Concierge, the service was mediocre at best and awful (see pool) at other times. I think part of the problem is that the place is 95% occupied by Asian tourists. Please don't take this the wrong way, but tipping is not part of their culture the way it is here. When waitstaff, bellmen, etc. are stiffed on tips time and time again, they aren't going to be at the top of their game. I'm convinced by things like the tip calculator cards and automatic gratuity for the spa that this is a problem for the hotel and it shows in the service. The concierge was very helpful, well organized, and gracious.Spa: This was the one highlight of our stay. If you have to stay at the Halekulani don't miss trying a massage experience- especially if you are going as a couple. From start to finish this was the best spa experience my wife and I have ever experienced, and I am in the business myself. The private couples treatment room with the soaking tub for after the massage was not to be missed.Summary: If I ever had to go back to Waikiki there is no way I'd ever stay at the Halekulani, especially given the astronomical prices. If you have never been there and can avoid Waikiki and go to another island instead, do it. The Four Seasons, Hualalai and the Princeville on Kauai are both beautiful properties that are far better experiences. If you have to stay there I'd suggest saving your money and trying any of the four star type places. I really can not imagine that someone thought this hotel was one of the top four in the world. If you are at all picky- and why would you be reading this if you weren't- you are not going to be happy there."}
{"sentiment":1.5,"text":"Considering the rates you have in NYC this is definitively cheap! I have checked the rates in different periods of the year and they are always unbeatable. The position is very good, not far from the tube, between Central Park and Times Square. If you consider that in NYC you can easily walk for miles without realising it, the position of this hotel is very central and strategic. The rooms are fine, bathrooms ok (not too big not too small), and everything looks like clean and well kept. Hotels room in New York are just a place to sleep not to stay, otherwise you have chosen the wrong city to visit! So much to see and to do! The check-in and check-out has been smooth and quick, they can also arrange private transfer to the airport at decent prices! I have and I would again recommend this hotel to my friends!"}
{"sentiment":-1.5,"text":"For years I dreamed about staying at the famous Algonquin. I had attended cabaret performances at the Oak Room several times and was always curious to discover the experience of going upstairs to a room in the legendary hotel. I finally had my chance and booked a room. Dorothy Parker said that there is no cure for curiosity...Yes, there is....Disappointment. To begin with, the room was small...no, not just small, but TINY. I know it is New York, but I have stayed at many hotels in the city and have never seen a room so small. It was not even nicely decorated and the amenities were from a rather common retail store. Really? That's the best they can do? No disrepect to the chain store of grooming products, but I expected more. We had some troubles with the room and the front desk seemed bothered that we brought the issue to their attention. The night manager was rude and hostile. Not once did he apologize for the inconvenience. He just shrugged his shoulders and said there was no other option. Yes, there was. We left and went to another hotel that was better by a \"Millenium\". The front desk clerk at the other property said he was sorry that we had such a bad experience and upgraded us to a room on a high floor that had amazing views and which gave us the chance to actually sit in a chair and open our suitcases on the floor and still have room to walk around the bed. The Algonquin may have been a grand hotel in its time, but its time has passed. Does anybody still really care that Dorothy Parker stayed there? It is small, dimly lit and not nicely decorated. To compensate, I suppose, they offer a staff that is incompetent, unfriendly and most unhelpful. Sadly, the experience has so soured me that I am not even sure I want to go back to the Oak Room, despite the fact that some of my favorite performers appear there. I think I would be sickened by my memories if I had to walk back through the front door again. It was an awful, simply awful visit. Such a horrible way to live out a long standing dream. If you've had such dreams, keep them in your head. Don't experience the nightmare reality that is the Algonquin!!"}
{"sentiment":2.5,"text":"COLOSSEUM SATURDAY APRIL 2ND 2011 par Lucie Sauriol, 5 avril 2011, 17:22 MY DREAM COMING TRUE AND MUCH MORE... CLINE IS SO GENEROUS. I love her more than I ever did. As we first got to the Box Office to pick up our tickets Saturday April 2nd 2011, the 2 people that were there told me \"just a second please\". So I told my husband \" I hope nothing is wrong\" as I was so nervous and happy at the same time. Then they came back and they told me and I quote \"these are the exact word\" YOUR TICKETS HAVE BEEN UPGRADED TO THE FIRST ROW, SECTION 3 FOLLOWING CLINE'S DION NOTE. THEY ALSO TOLD ME THOSE SEATS BELONG TO CLINE AND SHE DECIDES WHO SITS THERE WHEN SHE SINGS HER SONG 17 (SINGING SITTING DOWN THE STAIR WITH ONE OF HER GUITARISTS). SO I STARTED TO SHAKE AND CRY AND HAVING A HARD TIME TO TALK BECAUSE I HAD BEEN WAITING FOR 20 YEARS FOR THIS MOMENT..... I HAD BEEN CRYING EVER SINCE I HAD THE TICKETS. (AT THAT TIME J.C. THERE WAS NO DOUBT IN MY HEART, I HAD FAITH AND I KEPT ON REPEATING THE WORDS \"this is what I want most in life. There is nothing else more important is to be close to Celine and our eyes did connect. When the show started I was living a miracle, I had no pain from my (fibromyalgia or headaches) just her voice and the depth of the words she sang were medicine to me. WHEN SHE CAME DOWN THE AISLE, SHE WAS WEARING HER BEAUTIFUL WHITE DRESS, SHE LOOKED LIKE AN ANGEL, ELEGANT WITH POSITIVE ENERGY, THEN SHE SHOOK MY HUSBAND'S HAND,THEN MINE AND SHE LOOKED AT ME AND THERE WAS THE EYE CONTACT WHICH I WILL NEVER FORGET. SHE SAT AT ABOUT 2 FEET FROM ME AND LOOKING AT ME WHILE SHE WAS SINGING. I HAD A HARD TIME BELIEVING IT. This I will never forget, the look she had when she looked at me and when she shooked my hand is forever in my heart. For me this was better that to have met her with the other fans and have a picture taken. As she did receive my letter and in my letter I tell her that her music eases my pain, and the eye contact we exchanged was more personnal for me. BELIEVE IT THAT SATURDAY APRIL 2ND 2011 MY LIFE CHANGED, AND I HAD NO PAIN DURING HER SHOW. I have also met Patrick Angelil who said \"you are the woman THAT TOOK THE TIME TO WRITE ( SO ENJOYED THE SHOW.... (WOW)......\") took a picture, and also my husband took a picture with Rene. I WILL PUT UP THE PICTURES ON FACEBOOK THIS WEEK ! THANK YOU CLINE...... ILOVE YOU... BELIEVE IN YOUR DREAMS: THANKS J.C. Jane Terpel Claypol and Lindsey Stricklin Conner which were sitting close to me and shared my happiness. Thank you Jane and Lindsey, you are two special friends. Ramona was also there. Sunday we went back, I felt less nervous as we we sitting in section 5 so we can see the show from another angle as the previous night was a DREAM...... It was great... God BLESS Celine and her family as they are blessing others. (Boutique Celine)beautiful."}
{"sentiment":0.5,"text":"Watch out for rooms with Queen bed. They are situated next to the elevators and you hear them all night. I got a room like that although I asked for a quiet room."}
{"sentiment":2.5,"text":"My wife and I found the Gold Spike by chance and were pleasantly suprised! The rooms are remodeled, cleand and comfortable. The restraunt has is clean and the food is great and reasonably priced. The gaming is great and the staff is always friendly and helpful. I would highly recommend The Gold Spike!"}
{"sentiment":1.5,"text":"I again selected the Time for a special occasion b/c of the great price, great location (near Times Square, short walk from Penn Station) and fine amenities. This was our third time there. We had a king-size room, on a high floor and it was neat, clean, and cool/hip. The staff at the front desk was lovely and helpful. We'll be back."}
{"sentiment":1.5,"text":"I travelled to London on business for a week in August last year and stayed at the St. Giles Hotel in central zone of the city. I may say that the location is perfect, as the hotel is set near Oxford Street, Charring Cross Road and the Tottenham Court Road and underground station. The reception zone is nice and all the people working there were very polite and helpful to me. I was accommodated in a nice double room on a lower floor, which I found rather small in size but very clean and I was not waiting for the elevators. I was happy to find out that I had a view towards the London Eye, which was a bonus. My room came with breakfast, which was tasty and I had a good choice of dishes and fruits. Sometimes at evening I had a drink at the hotel bar, where I met some other travellers from all over the world, mainly people on business, but also leisure time travellers and families also. I was disappointed I had to pay for the internet used. In most of the hotels I have been to this service is free of charge. On the other hand, the price for the room was very reasonable providing that you are in the center of London, near the main shopping street and close to the business district as well. All in all, I can say this is a good hotel and the price is right."}
{"sentiment":0.5,"text":"Used Priceline \"Name your price\" and was given this hotel at a rate almost half of what was listed on the various booking and hotel sights. At the Priceline bid rate it was worth it. If I had paid the price listed, I may have been a bit disappointed. The room was small, dated, and the bathroom tiny. It was clean, and fairly quiet although you could hear people talking in the adjoining rooms. It looks like it's in need of a facelift. There were cracks on the ceiling, and other signs of wear and tear. We were there for a quick weekend visit so it was adequate. The T (green line) was steps away from the front door. There's also a Starbucks and Au Bon Pain a block or so away, for a convenient, quick breakfast. There is free WIFI in the seating area next to the restaurant (and in the restaurant as well), so no need to pay for it in the room. We parked down the block at Central Parking (they have a $25 coupon for 24 hrs on their website). The hotel garage was $44 so this was a good deal."}
{"sentiment":0.5,"text":"Stayed in 1 bed aria sky suite - rooms were very nice , especially the luxurious bathroom. Pool music is VERY loud at all 3 pools - although we like to hear music it was way to loud to be able to read or relax and no quieter areas at all. The communal area of the spa is outside - a small pool deck with 5 sunbeds - this overlooks the liquid lounge! If you visit the spa for a serene tranquil treament you will be amazed that this deck overlooks the liquid lounge and the thumping music is all you can hear - very bad planning! \"Liquid loud Spa\". we have stayed at Palazzo previously & their concierge lounge/ free drinks etc is really worth the extra cost. Aria's sky suites lounge for only sky suite guests is an open plan reception area ( not a proper lounge) with wine in the evening & cheese/choc strawberries - no cocktails. During the day there are granola bars & cookies ( no alcohol) and very littel else offered. Not worth the extra if you are expecting a typical concierge lounge with good drinks & appetisers."}
{"sentiment":1.5,"text":"This is a beautiful hotel located close to the convention center. The room and bathroom were a bit small, but very comfortable. The bed was a pillow top and made for a great night's sleep. The resaurants are great."}
{"sentiment":0.5,"text":"We got a decent rate at The Palazzo and chose this property. The rooms are decent, but as a couple looking to have fun, we ended up going to the Cosmopolitan a lot. Our friends stayed there too and I liked the contemporary rooms and younger crowd there. In general, I prefer boutique hotels and I know that is hard to find in Vegas. The Palazzo is too big for my taste. The walk to the casinos and dining is far. The pool is nice, but it gets overly crowded so go early for prime seating. The scene at Tao Beach is better than the pool at the Palazzo. Overall, it's a nice hotel, but not recommended for people under 40."}
{"sentiment":2.5,"text":"copyright 3/4 showReview(21395519, 'full');"}
{"sentiment":2.5,"text":"We have just completed a 10 night stay at the Grand Hyatt in room 2508 and it was excellent. I was somewhat apprehensive after reading some of the mixed reviews on this site, but my apprehensions were completely unfounded. This was my third stay in SF; having previously stayed at the nearby Sir Francis Drake and also the Hotel Boheme. The Grand Hyatt stands head and shoulders above either of these two. Let me now respond to some of the issues previously raised, in no particular order. 1. Room size. If our room was anything to go by, the rooms are quite simply palatial. Anyone who considers these rooms small has never stayed in a hotel in New York or indeed any of the so called \"boutique\" hotels around SF. 2. \"Tired\" decor. This is perhaps a fair criticism, but everything is relative here and the so-called \"tiredness\" would only be an issue if your baseline is 6 star Asian opulence. Perhaps \"dated\" would be a better word, as there is none of the shabbiness that the word 'tired' implies. And again, if you really want to see tired and dated, just go to anywhere that markets itself as boutique. 3. The lobby. Yes, this is a shambles - the layout being dictated by the central core of elevators. But really, who cares. 4. The staff - without exception were extremely polite, efficient, and helpful. Special mention must go to the concierges who we used shamelessly on at least a daily basis - nothing was too difficult for them and they were a goldmine of local knowledge. Most other hotel concierges simply hand you pamphlets. I can't praise them highly enough. And it must also be said that the location is excellent, the bed one of the most comfortable I have experienced and the hotel has a very good fitness centre. In terms of value for money - I can never score the rock-bottom rates like those offered on priceline; instead paying $239 a night. I considered this rate to still be good value for money, given the location of the hotel, the time of year and quality of service provided. I would have no hesitation in staying again."}
{"sentiment":2.5,"text":"First visit to NY with wife and 15 year old son staying for 5 nights. Didnt know what to expect of this budget hotel. We went with the presumption that we were omly using it for sleeping. therfor if it wasnt up to much then it was no big deal. We arrived around 9.00pm on the Friday evening and were greeted by a very pleasant front desk clerk who checked us in and directed us to our room on the 7th floor. The room was a good size with 2 double beds and plenty of storage space for 3 adults. Although the decor was a little dated the room and the halls were spotless. We had a private bathroom with bath and shower. The shower was great plenty hot water and very powerful. Our towels and sheets were changed every day. We left a tip each day for the maid dont know if this is expected or not. Cable tv has all the channels you need. There is an ice machine on the second floor so you can buy drinks for your room at the local shops and use the ice. We had Breakfast at the Key West Diner next door which can also provide room service. You have to go there the food is superb and value for money. They also do great cocktails and the cakes are superb. The express subway is only a stones throw away at 96th street 5 mins to Times Square. There are several local bars and Restaurants in the area which is safe to walk around in at night. We went to the Dive Bar on the corner of 96th and Amsterdam there is also a great pizza place there as well called Familglia. The Dallas BBQ grill on 72nd between Broadway and Central Park west is great value for money in very plush surroundings. We plan to return to New York again and will use the Newton as a base. Save your money and stay at the Newton highly recommended."}
{"sentiment":0.5,"text":"Funny Smell at Marco Polo! We stayed here on a 2 night stoppover from Australia to London. The exec floor is decorated as an English Gentleman's Club - all leather and polished wood - and we think that must have been the source of the smell! Not exactly nasty, but not exactly pleasant - the entire 17th and 18th floords of this hotel have a distinctive niff! Other than that the rooms are large and well appointed with nice bathrooms that have plenty of towels. The exec lounge serves breakfast. light lunch, afternoon tea and cocktails and is a pleasant place to wait for your hotel transfer if you have a late night flight back to the UK. The most disappointing feature is the very limited harbour view (if you have made a point of booking a harbour view room or suite). You will have a good view into the cruise ship terminal with glimpses of the Hong Kong skyline from side windows - not exactly as advertised! A reasonable hotel - but I'd stay at the Langham for the same money."}
{"sentiment":2.5,"text":"Beautiful property. The great aspect of sheraton is being part of starwood - you can also visit the westin villas and the other sheraton property to use their facilities as well and the great diversity of restaurants. There is a free shuttle between the hotels. My kids loved the pool at this hotel with water slides, etc. Breakfast was fantastic too. My kids cannot wait to go back!!"}
{"sentiment":0.5,"text":"Stayed here for a full week on a split family/business trip, so feel like I got to know this hotel pretty well. Pros: cent Location strikes a good balance for S.D. area attractions--easy access to La Jolla, near enough to the 5 freeway that beaches, Balboa Park/zoo and downtown are all surprisingly reachable with S.D.'s fairly moderate traffic, even Torrey Pines relatively close. cent Typical strong Hyatt service at the front desk and in housekeeping. A rollaway bed was brought to our room and set up promptly after a single request. cent Room was nicely furnished--not exactly luxurious, but clean and contemporary. cent In-closet safe big enough to hold a widescreen laptop. cent Wonderful free basic laundry/pressing service for up to 12 items. cent Outstanding large pool area. Cons: cent Thick pillowtop mattress and heavy comforter horribly mismatched for the San Diego climate. We woke sweating every night, even with the A/C cranked down to 64 and just a sheet on. cent Bathroom was dingy and not up to snuff. Old beige-y tile never really looked clean. Shower/tub pull and temp control required Herculean effort to operate, and even then tended to leak water. Toilet flush was deafeningly loud, to the point where we thought twice about flushing at night to avoid waking each other up. cent Ridiculous parking. $20 a night for self-parking in a far-off garage with narrow spaces. Even after ComicCon was well over, never seemed to have anything available until you wound down a couple of floors. From the giant, car-killing speedbumps on the way in, to finding a space, to navigating the long hike back to the hotel, to actually making it to my room was a good 15 minute process. Every. Single. Time. If you go, I'd recommend hunting for a free space on the street near the north entrance. Unfortunately, the cons impacted too much of the important aspects of our stay to be able to fully recommend this hotel. Especially at $250 or so a night (really $270 with the parking)."}
{"sentiment":-0.5,"text":"I stayed there for three nights on January and had really high hopes and expectations as the hotel was brand new. I had three rooms. The good: Location and a quick check in. The bad: 1. Asked for adjoining rooms, got rooms facing each other. 2. One of the rooms main door didn't close, called front desk waited for an answer and after ten minutes gave up and went to the lobby to request a new room. 3. Phones in one of the rooms did not work. 4. Safe deposit boxes were locked. Had to get someone from maintenance to open them, with you waiting for them. The really bad stuff: 1. Robe in one of the rooms had used show tickets in them and was dirty. 2. Linens in bed had nasty stains, hopefully chocolate stains. 3. Bathrooms were very poorly serviced, to the extreme that at one point we had to call down housekeeping to have the rooms and bathrooms serviced. The staff was hillarious, when we called to report the dirty robe and linens the reply we got was \"but the towels were ok, werent they\". Distant apologies but lacked \"customer service\". Also the valet was so far off the main entrance that it made it totally useless as compared to parking the car by yourself. In terms of expectations, meaning new five star hotel on the strip, I believe this hotel is the worst in Las Vegas."}
{"sentiment":2.5,"text":"my partner and i have just left the hotel after staying there for 4 nights,we arrived from london to the hotel and was greated with such a warm welcome,we have been to NYC at least 12 times and have never really had such a warm welcome as jason the recieption man had given us,we asked for a renovated room and he gave us one straight away,he also ask if we had been to NYC before and was going to give us some info on the city,places to eat and popaler places to visit,he said if we needed any thing we were to just ask,we got to our room to be very pleasantly supprised,to room was very modern and we had two big windows with air con and a very big bathroom with all modern touches,a wonderful walk in shower with modern wash basin and toilet,very clean there was so much space,the room itself was really comfatable,with a 36inch tv and modern bed spread with great lighting,and lots of plugs for electrics,it smelled very clean and fresh,and you could open the window with a safety catch,,the lift was always empty we never had to wait,the location was superb,it was so close to everything,right in time square but just a few blocks away from the loud noise so you can come out of the hotel and not feel to overwelmed the all the crouds,just minites from all the dinners site seeing places,as i said before we have stayed in NYC alot of times and this hotel was fanstic,we will be staying the again ,no question about that,there is also a lovely british london manager called vana ,who we meet on our last day,wish we had seen her earlier,she also was so lovely and would do any thing to make your stay comfertable,she was very professionable,and seemed to keep the hotel in tip top condition,it was so lovely seeing that. we just want to say a big thank you to all the lovely staff at the hotel for making our trip special,cant wait to see you soon,GOD BLESS, wayne mario xxxxxx"}
{"sentiment":1.5,"text":"We stayed at this hotel for 5 nights at the beginning of March, I would definitely recommend this hotel to others visiting New York. It is set back from Times Square on West 39th Street but only a 5 minute walk to the main part. The rooms were great, our Travel Agent phoned ahead and arranged two double beds which were arranged for us, we stayed on the 30th floor, I'd recommend the higher the better as you can see the Empire State Building. There are only 2 lifts but we never had a problem waiting for them to arrive, they are busier in the morning when everyone is going out but that's normal for a hotel like this. The room was very nice and clean, obviously all very new, bathroom lovely too, it was also surprisingly quiet considering the location and we slept very well. Each day our room was cleaned to a great standard and towels replaced. The free breakfast each morning is also good, not a major selection but enough for the price paid for the stay. Overall I would definitely stay here again, it is a lovely hotel and all the staff were very friendly, the other reviews on here complaining about various things obviously expect a 5 star hotel when you only pay for a 3. The only thing I'd say is that 39th Street where the hotel is located is very quiet at night but we didn't feel unsafe, there is a lot of work going on around so it looks like the area will become busier."}
{"sentiment":1.5,"text":"The Seneca Hotel is an older property in a great area of town. It sits adjacent to the John Hancock Tower (on its east side), about a block from Lakeshore Drive. The John Hancock Tower is on the north end of Michigan Ave (the main shopping street in Chicago). The hotel is relatively small, which makes check in and out and breakfast very easy. I am not sure if everyone gets it, but we got free breakfast for staying there. The breakfast is a choice of 4 or five full breakfasts -- very good. I got a traditional American eggs, sausage, hash browns, juice, while my wife had a bowl of fruit and a bowl of oatmeal. The rooms are very small (Euro style) but have a kitchenette (fridge, microwave, and sink). Flatscreen TV (smallish) and a bathroom -- nothing special, but clean. Our room was surprising quiet. I think the hotel has 17 floors, but we were on the 3rd. Hotel is nothing real special, but a good deal for the price. I recommend if you are staying in Chicago central for your whole trip, don't rent a car. Parking can exceed $50/day, depending on where you are at. Take the blue line on the train from the airport to the city and switch onto the red line going north. Get off at Chicago and walk 3 blocks to the hotel. We stayed three days in the city and used public transit and walked just fine. The traffic in and around Chicago is a nightmare if you drive. The hotel is 100 yards from the American Girl Store and the Museum of Modern Art. Don't miss the Art Institute of Chicago -- truly a phenomenal museum."}
{"sentiment":2.5,"text":"I rarely have time to review every property we visit while traveling, however, I had to pass the word on about this place, as I could go on and on about this hotel and it's incredible amenities! We've stayed all over the LV Strip and this property, by far, is INCREDIBLE! From the OMGeeza rooms/suites, (we stayed in West Tower 2818 facing City Center) to the restaurant selections, the convenience to the strip and the overall look of this property...AMAZING. I truly think I'm hooked and will have a very difficult time staying anywhere else in Vegas. Hint: It's probably worth the extra $$ to get the fountain view! A few examples of room awesomeness...There are \"Hello\" and \"Goodbye\" buttons as you leave the room, so everything shuts off/turns on with touch of a button...if you want. Also, an alarm clock that controls everything in the room, temp, tv, amenities, \"Beckon call\" button, etc. I was especially sold on the luxury bath area, large, auto-lit closet, kitchenette, office space, living room and overall contemporary look of the room. My husband was on a work-related trip so I vegged...completely vegged, in Vegas...didn't think that was even possible. We did hit the PH clubs, a show, toured the Grand Canyon via heli, but overall, just relaxed! Hit the spaaaaah, fitness center (which offers classes, including boxing!!), shopped and spent a lot of time relaxing in our \"beyond comfy\" bed, watching TV and chilling out on the patio. Amazing trip! There is a sky walk across the strip from the 2nd floor of the hotel to PH and the Miracle Mile Shops which is very convenient. This is a pricey hotel, so save up for the $60 sushi meal for two, the $5.50 slices of pizza, the $80-$280 spa luxuries and the too-expensive-to-breathe Marquee nightclub. Not a huge gambler, but the tables were also very high and the casino is relatively smaller than others. Ok, so the customer service isn't the best we've experienced (That was at the Green Valley Resort several years ago), but there were tons of convention attendees staying there and they were quite busy. The bellhops and room service were slow and the bartenders were nothing special. I'd give overall customer service here a C. PS - Every night there is something new to see in the front lobby in front of the front desk. (see pics below)"}
{"sentiment":2.5,"text":"I frequently stay at Hampton Inns for business travel and this was one of the best. Everyone at the front desk was friendly and helpful. All of the expected services were there, including the free breakfast, wifi and business center. They arranged a shuttle to catch my flight and recommended the Golden Buddha in the Chinese Cultural Center across the street for dinner and I enjoyed it. Room was nicely decorated, clean and comfortable. I'll be back."}
{"sentiment":-0.5,"text":"My husband and I decided on a quick weekend getaway to Vegas the first weekend in August. We found a very low rate and decided to stay on Freemont Street for the first time, knowing that there would be a big difference from the Strip hotels. I relied on tripadvisor reviews, and let me tell you...I was still pretty shocked. Lets start with the positives: Easy check in-the valet service was a nice touch and the attendants always ask if you will be going out again, so your car will be easily accessible. The check in staff was awesome..the lady at the counter was funny, friendly and very helpful. I needed an iron and she got me one right away. The shrimp cocktails are as great as everyone says..readily available and super cheap!!! The restaurant was also a nice surprise..a great retro feel with great breakfast choices. Had some luck in the casino. The cons: The elevator smells like vomit and urine. It lingered the whole time we were there. The evening we arrived there was a drunk puking in the check in lobby. Seriously, just GROSS. The hallways are SCARY. Our room was tucked away in a corner that my husband affectionately named \"murder alley\". Creepy..seriously very creepy. The room we had was TINY. I knew from reviews it would be small. But I was still amazed at the smallness of the bed. It wasn't a full..I don't know what size it was, but my husband and I barely fit, and we are fairly short! There was a hole in the baseboard that reminded us of the holes you see in cartoons for mice. We covered it and I had dreams of Tom and Jerry all weekend. The bathroom was so tiny that when I leaned over to brush my teeth, I slammed into the towel rack; I'm only 5 ft 4!! Sitting on the toilet is a challenge-again, cramped. The shower stall tiles are retro and not in a good way. The look DINGY AND DIRTY. There is zero lighting in the shower stall-which makes for a scary, scary shower and there were tiny flies all over the interior of the shower ceiling. The pacing of the shower?? good luck. Either scalding hot or freezing cold. The room itself was nicely updated. Very pretty sheets, bedding, nice tv, great drapes. There was a Keurig coffee machine, but you have to pay for the coffee, which I did not do. I chose to walk to Dunkin Donuts at the 4 queens instead. It was loud..you're on Freemont. Don't expect quiet and you won't be disappointed in the noise level. I wasn't bothered by it. Maybe some of the rooms are bigger and cleaner. It's definitely something we can laugh about now, but we will not return to the Golden Gate."}
{"sentiment":1.5,"text":"It's a desing hotel, 19th floor high, in the media city, 20 min form the airport, 10 min from the emirates mall. From your room you can see the Palm. The style is minimal and clean with a little touch of humor here and there. Rooms are rated as Hip or Vip, Vip are bigger on an higher floor and of course more expensive. The hotel is good for business and leisure. Free wifi, swimming pool. There is a nice and modern bar in the lobby where they play good music and serve good cocktails. Buffet breakfast is very good."}
{"sentiment":2.5,"text":"Ill spare everyone with all of the details, as theyve been discussed quite a bit in the other reviews. Let me just say that this is not only a fine hotel, it gives meaning to life. Im not usually one for corny sayings like that, but when you stay at this place youll know exactly what im talking about. Anyone can make a fine building, fill it with fine people and furnishing, and charge an armload to stay in it, but FS George V took it further. The attention to detail that they presented regularly, not just once or twice but every interaction, was superb. Little things like remembering my small daughter's name and addressing her as a small adult, knowing what kind of tea I prefered from their extensive menu after the first time we dined in the tea room, and recommending the perfect romantic restaurant in the city and securing impossible reservations last minute. All this, and the staff have ZERO pretentions about them (unlike the Ritz). The whole operation is so classy. I was very skeptical paying over a grand a night for a room, but I left feeling that the FS George V offered an incredibly good value for the money. I felt I recieved my money's worth and then some. Needless to say, this is my new address when I am visiting Paris for business or pleasure. Well done!"}
{"sentiment":1.5,"text":"solid in all areas toiletries"}
{"sentiment":2.5,"text":"I had a lovely stay at The Boutique Amisos Hotel from June 26 to July 4, 2010. The staff was so helpful and so friendly. The gentlemen at the front desk always made me feel welcome and offered to help me with directions and phone calls (the two things I needed help with the most). The lady who worked in the cafe during breakfast was so interesting to talk to and full of advice and enthusiasm for Istanbul. Everyone was willing to speak to me in English regardless or how little or how much they knew. My room was beautifully decorated and perfectly clean. I felt like a princess staying there. I hope to return to Istanbul again in June, 2011 for business. If so, I will definitely stay at the Boutique Amisos Hotel. Kathy O. New York, USA"}
{"sentiment":2.5,"text":"This was my first time attending the Third Thursday Event. This event was designed to get the community involved into local charity. I had a great time visiting with collegues, enjoying the dining and lounge experience while listening to some great music. The environment was warm and friendly and the service was wonderful. I would definately recommend the Third Thiursday's experience to my friends."}
{"sentiment":1.5,"text":"We had the opportunity to spend 6 great nights in Paris in mid Febuary 2012 and choose this hotel. We got a great price and a great location. Especially when you open your bedroom curtains and u look over to the Effiel Tower. The room is not the largest but you should expect that in Paris. The bathroom was very nice and more roomier than you would think. Nice shower with two shower heads. Never ran out of hot water either. Check in was quick and easy. We were actually early but our room was ready so got checking in right away. Metro is less than a five minute walk from the hotel. It is surrounded by cafes, wine shops, bakeries and cheese shops. All the things you need in Paris. Next time we are in Paris we will stay here again."}
{"sentiment":2.5,"text":"We stayed at the Grand Floridian for a couple of weeks in August and it was excellent in all areas. This marked our third straight August stay here and we look forward to next Summer. Great service!"}
{"sentiment":1.5,"text":"From the airport the hotel is about 30 mins away, around 36 EUR. Less than a 5 minute walk from the metro station and within close distance walk to the Templo de Debod and Palacio Real. The shower drain though was a little slow and the half divider in the shower left the floor all wet. Staff very friendly and helpful."}
{"sentiment":1.5,"text":"A great little hotel for a great price! showReview(1539906, 'full');"}
{"sentiment":2.5,"text":"The location is ideal; walking distance to Seattle Center, Space Needle, and Pike Place Market. The rooms are great; clean, hardwood floors, big bathrooms. One of the best features is the free parking!"}
{"sentiment":-1.5,"text":"My husband and stayed at the hotel in February 2006 and were so excited to stay in this exclusive and highly recommended hotel. However, we were quite shocked by what we saw. For the price of the hotel, I expected alot more. The bathrooms were that of a 2-star hotel. The showers were extremely loud and not well maintained. In fact part of the faucet fell off on my toe while I was in the shower. At one point during our stay, a window cleaner outside of my room, which was on the 7th or 8th floor peered into my window in the early morning as I was getting out of the shower. The hotel had failed to give me any notice that there was going to be a window cleaning that day. When we complained to the hotel, they were less then apologetic and only offered us a free stay if we came back to PR. I have been to PR many times and for the price and service, I would recommend staying at the Ritz, which is also overpriced, but is better than the Water Club by any stretch. While I was checking out, two other guests were also checking out. One guest's passport had been stolen and the other guest was completely unsatisfied with the accomodations and chose to check out early. While all this was going on the hotel manager refused to come out to speak with any of us. This is totally not worth anyone's time, money, or energy."}
{"sentiment":2.5,"text":"having read previous review we were quite concerned as some were negative, however we are delighted to report the hotel was excellent! The room was internal with no view(only other rooms and the breakfast room) but this was fine as there were curtains to disguise it and to be honest we were so pleased with the room we didn't mind at all.We had a little sitting room with sofa, desk and built in cupboard with complimentary fluffy dressing gowns ! and a big bedroom with nice furniture and plenty of room. The bathroom was really clean with complimentary soaps, sewing kits etc and the towels were changed every day.The location of the hotel is fab, just a 2 min walk from the subway which is ideal when you legs are aching from all the walking. It is also located opposite the natural history museum and near central park. overall an enjoyable experience, new York is amazing but it was nice to have a decent hotel to relax in at the end of a long day. couldn't fault the hotel and would 100% stay there again and would recommend it."}
{"sentiment":2.5,"text":"We have stayed at basileus 5 days.It was my first trip to stanbul and I really enjoyed the city by staying there.The staff of Basileus was really kind, helpfull and well-informed about the city and do their best to help you in every subject you need. The hotel is very clean, new, recently decorated .The rooms are really big and nice.The location is perfect as it is in the heart of Old city. You can easily go almost all the attractions on foot.It is also close to Marmara sea where you can go for a walk.I definetely recommend people who would like to visit stanbul ."}
{"sentiment":1.5,"text":"The Liberty Hotel is situated perfectly for a weekend in Boston if you want to splurge and are planning on visiting the North End or going to the Garden. The staff is great aside from one concierge who seemed a little put out that I was asking for a corkscrew but she did tell me I could order one from my room phone, no big deal. The valet solves any problem with finding parking and at only 40.00 per night for your stay it takes away any stress that can cause. The champagne they offer upon check in also helps alleviate any stress. The hotel is kept up well but does have a restaurant smell since their are multiple restaurants connected to the lobby. The rooms are nice and the water pressure of the showers is great, it's like a massage. The view we had was of the Prudential and Hancock towers as well as the Charles River and the Citgo sign. The rooms were fairly quiet and the mini-bar was stocked full with $10 M&M's :) Definitely better reserved for a romantic weekend than a business trip or family stay but still a good time."}
{"sentiment":0.5,"text":"We had a pleasant stay at the Monte Carlo hotel - it was functional and in a great location. The only minor hiccup was the room that we stayed in for our first night - empty shampoo bottles in the bathroom and dirty towels on the racks (we arrived around midnight and didn't notice until the following morning). We moved rooms and the 2nd room was much better than the original. The hotel seemed indifferent about the inconvenience, but comped 2 nights of the resort fee. Pros: Location - easy access walking/tram to nearby hotels and restaurants. Quiet during the week and late late night. $5.00 tables early in the morning. Across the street from half price tickets center. Cons: Not great restaurants (always relatively empty), unhelpful conceirge, and mediocre rooms. It was a functional room - inexpensive, a place to sleep, and helped us see a lot of different casinos while we were in town. I would stay at the hotel in the future if the rates were low."}
{"sentiment":0.5,"text":"We had the same room as the previous reviewer, the 2 rooms on the top floor. You can only take the elevator up to the 3rd floor, then you have to go up stairs to get to the rooms. When you open the door to the room you are in an entryway with 4 doors. The door to the left is the larger room which contains 3 twin beds. The door to the right is a slightly smaller room containing 2 twin beds pushed together. Both rooms had a desk and chair and also several other chairs to sit in. The larger room had a short sofa too. The furniture looked like it was from Ikea. Both rooms had a 2 burner electric stove top, a sink, and a small refrigerator. There were also some utensils and dishes and a teakettle. Neither room was carpeted. The beds were adequately comfortable. The larger room had no view, the smaller room had a view over some apartments behind the hotel. The other 2 doors were to the toilet room and the shower room. The toilet room was really tiny and barely fit the toilet and a tiny sink. The shower room was larger and was the length of a fill size tub with a regular sink on the back wall. You could get a blow dryer from the front desk if you left a deposit. We paid 230 euro a night for 4 adults. This did not include breakfast, which could be purchased for 11.50 euro a person. We thought that was very expensive and didn't try it. The entire street in front of the hotel was torn up while we were there which was a nuisance. The trams are very close by. It's hard to find a hotel for 4 adults in Europe within our budget, so this place worked for us. But if I were to return I'd probably try to find something else."}
{"sentiment":1.5,"text":"Our first time to NY. Location Location Location -walking distance to almost everything and close to the subway for everything else. Room size is great for two, had an inside room so there is no view. $25 a night for housekeeping was a bit much but it saved tipping every time you turned around. Nice to come back to the room and have it cleaned every day. Didn't use the partial kitchen much but it was nice to have a microwave and small fridge. Concierge service was very helpful with directions, tickets for shows etc. I would pass on the timeshare presentation, just not the way to kill 1 1/2 hours."}
{"sentiment":2.5,"text":"We arrived at the hotel Nardizzi before 8AM on a Sunday morning. Our train came in early and we were hoping to drop our bags at the hotel until we could check in at 3 or so. The gentleman at the desk not only stored our bags for us but also invited us for a complimentary breakfast. He then went out of his way to offer us a map of things to do/see while we were in Rome. He then indicated that he would have the staff get our room ready as soon as possible so that we could check in early. After a morning of sightseeing we went back to the hotel and our room was ready by 11:30AM. Our experience at the Nardizzi continued in this manner for the duration of our 4 night stay. ALL the staff members were exceptional! The room was great. Location is superb (10min from train station; 5 min to metro) All the sights were within walking distance (though we did take the metro to the Vatican) Overall, the hotel was very good. The staff excellent. I have stayed over 2000 hotel nights in the past 20 years or business and pleasure. The staff at this hotel are surely in the top 5% of those hotels. I would return without question."}
{"sentiment":2.5,"text":"We had not been to the Biltmore in about 5 years, and were very happy to be back. We were only there for four nights, but it was a very relaxing visit. Our room in the Arizona wing was fine, and very quiet. The grounds were as spectacular as ever, although under Hilton management I don't think the rooms were as pristine as they were when the hotel was independent. We had nothing really wrong, but it just wasn't pristine. I'd rate the room a 4 and the hotel property and main pool a 5 (or even a 6!). For some reason we did not get hit with either the resort fee or parking fee, both of which we were told we'd be charged. Needless to say we kept quiet about that!"}
{"sentiment":-1.5,"text":"My husband's and my first night at Humphrey's on 11/5/2007 before our Carnival Cruise was for One Enchanted Evening. It was really good and we cancelled an excellent upgrade opportunity for the Manchester Grand Hyatt and booked another One Enchanted Evening for 11/14/2007. Our second stay, we were robbed by the hotel. Both of us went in the lobby on 11/5 and hotel personnel said we had to book through the internet or 800 phone number. We did so through the 800 number. Phone agent asked if it was for the same package? My husband answered yes and confirmed $179.00 for the same package with the phone agent at the 800 number. We arrived on 11/14 and were given a standard poolview room with no extras. We went to the lobby to find out if there had been a mistake. When my husband went to the lobby and he asked about this, the manager said the package could not be booked through the 800 number but by the desk or the internet. We have the flyer and this is not true, you can book it through the 800 number. We don't know why he told us this. The hotel agent also said this package just wasn't available to us, were billed the same price as the package for a standard pool-view room. The manager came out and backed up hotel agent's statements. Furthermore, just by seeing the price and our previous stay, the staff should have known the $179.00 was for the package because rack rates for Humphrey's was $169.00. In addition, a conscientious staff would have graciously corrected the problem and made sure customers were happy. The room was dingy and dirty and the toilet had a ring around the edges of God only knows what. There was NO champagne, no fruit, no basket and no breakfast the next morning. This was definitely NOT an enchanted evening. This was the last day of a romantic vacation and neither of us wanted to fight with hotel personnel on our last day of our holiday. We were going to recommend Humphrey's to our friends but now we will warn them about the bait and switch that goes on there."}
{"sentiment":2.5,"text":"My husband and I have just returned from our stay at the Plaza Resort and Spa (June 2006), and we loved it! We had an oceanfront studio with a King-sized bed on a corner room. We awoke each morning to awesome views, with one balcony facing the ocean and one balcony facing down the beach (with a view of the famous Daytona Beach Bandshell). The bed, with its pillowtop mattress, was the most comfortable either of us had ever slept in, and we wanted to bring it back home. My husband loved the huge television, and I enjoyed the mini-kitchen. It was just the right size for us, with a good-sized fridge, a microwave, sink, coffee-maker, and lots of cabinet storage. We had a comfortable sofa and chair in the sitting area. The bathroom was small, as mentioned by other reviewers, but it was big enough. The pool area was gorgeous and immaculate, the water temperature was warm, and the staff members there were friendly. We appreciated that staff did not allow guests to \"reserve\" beach chairs by placing towels on the chairs early in the morning. We've run into this problem often at beach resorts. We had breakfast one morning in the interior restaurant. It was a bit slow, but good. The restaurant staff went the extra mile for us in creating a meal that was suitable for our Atkins diet, but not explicitly listed on the menu. The store was great! We were thrilled to find they sold medicines, snacks, paperbacks, beer, wine - just about anything a traveler might need. I went down once asking to purchase extra coffee and Splenda for the in-room coffee pot, and the young lady just GAVE me a handful of supplies. The hotel is in an excellent location, just across the street from a Walgreens and an I-HOP, with several other restaurants within a block or two. Within two blocks is the new OceanWalk Resort, along with all the restaurants and movie theaters that go along with that area (like Bubba Gump's Shrimp). We walked down the beach to that area and it was incredibly busy, so I was grateful for our quieter, more peaceful spot at the Plaza. As with any travel, we did have a couple of minor complaints. Upon arrival we were booked into the wrong type of room. Rather than an oceanfront suite, we were sent to a standard double with no view. But the front desk quickly righted the situation when I provided documentation of our long-standing reservation. I misunderstood the free Wireless Internet, thinking it was available in all the rooms rather than just in the lobby. There was a dataport in the room for high speed Internet, but there was a surcharge for this service. We appreciated the underground parking, but didn't see the need for a $7 per day surcharge for this. I'd rather pay the $7 a day extra on the room and be told the parking was free! I never did find the hotel's jacuzzi - I suppose it was in the Day Spa area, but that looked closed at night. There was an elevator with a mind of its own, that one day refused to let us off on certain floors. But that was good for a laugh and was nothing serious. Overall, we were thrilled with our stay and would definitely return to the Plaza Resort and Spa. Because we have family in the area, we travel to Daytona regularly so we are familiar with area hotels and resorts. We know from experience that some of them look much better on the Web than they do in person. Our stay at the Plaza Resort and Spa was as nice, if not nicer, than expected."}
{"sentiment":2.5,"text":"My husband and I stayed at The Crowne Plaza and thought it was lovely. It has a nice cosy feel especially over Christmas. The rooms were a good size and everywhere was very clean. The staff were extremely helpful with recomendations and directions. The location is perfect, within walking distance of all main attrations and the metro which is easy to use. Our stay included breakfast which was not the usual 5* spread but sufficiant with choices of continental and fresh fruit, tea and coffee etc. We would stay there again."}
{"sentiment":1.5,"text":"In early December of 2006 I booked a room at the Silver Cloud Inn, based on TripAdvisor reviews. We live in the Seattle area so we seldom stay at local hotels, but my husband's office Christmas party was scheduled for December 19 at the Space Needle, and we did not want to bother taking the ferry back home after the party. On the night of December 14, a massive windstorm tore through the region, toppling thousands of Douglas firs into power lines and leaving over a million people without electricity. By the morning of the 19th, we were exhausted from listening all night to our neighbors' clattering generator. My breath condensed in the 47-degree air inside our home as I packed my high heels and little black dress into a suitcase while my husband held the flashlight. \"At this point,\" I said, pulling the hood up on my parka, \"I don't care what the hotel is like as long as it has light and heat.\" We arrived to find a fairly nondescript midrise building tucked in among the office parks that line the technology corridor on the east side of Lake Union. As advertised, the hotel had free parking in a covered garage secured by an electronic gate. One of the reasons we had chosen this hotel was its free shuttle service to various Seattle attractions, including the Space Needle. The desk clerk told us the van departed every half hour, so we made reservations for 6:30 to get to the party by 7:00. The other clerk was continually fielding phone calls that were clearly from local people looking to escape their dark, frigid homes. I was pleased that the hotel had honored a request for a room on a high floor. We had to negotiate a confusing warren of poorly marked corridors to find our way from the elevators to our room, but everything was spotless, fairly new, and quiet. The room itself was a wonderful surprise. I had deliberately avoided booking a view room because I had not wanted to spend the extra money, but nevertheless our window overlooked part of Lake Union. Strangely, there was a second window that looked directly across a small recess in the building into a nearby (occupied) room a few feet away. We quickly pulled the curtain on that view. Our room was small but not uncomfortably so for two adults. There was a desk with high-speed Internet access, two overstuffed chairs, a coffee maker and and iron and ironing board, which we immediately put to use after packing in the dark. The bed was firm with lots of pillows and beautiful high-end linens. The bathroom was large and new and immaculate if not the last word in luxury. Best of all though, was the gas fireplace, which we immediately turned on to rid ourselves of the last remnants of hypothermia. We showed up in the lobby at the appointed hour to catch the shuttle, and found ourselves waiting along with a large family who were all dressed to the nines. I overheard them grumbling that they were still waiting for the 6:00 shuttle and had restaurant reservations that they were concerned about missing. Finally the patriarch went to the desk clerk and asked her to call the restaurant to say they would be delayed. The clerk did so, ignoring a teenaged member of the family's shouts to \"tell them why we're late!\" Next to her, the other clerk was answering phone calls every 15 seconds, endlessly repeating, \"I'm sorry, we're fully booked. No, I don't know of any other hotels in the area that have rooms available.\" Finally, at 6:45, the shuttle van showed up and we all piled in, but moments later the driver came around and asked everyone who wasn't going to the restaurant to please leave so they could take the family directly there. Another van showed up about five minutes later and took us to the Space Needle. After the party, my husband called the number on the card the van driver had given us. We stood shivering outside the Needle for about twenty minutes and saw no one, so we called again. It turned out that the driver had gone to a different entrance than the one at which we had been dropped off, and had been waiting for us the entire time. He came around to our side in a few minutes and brought us back to the hotel. The next morning we found a free Sunday newspaper outside our room door. After a couple of cups of coffee by the fire, we headed down to the hotel's breakfast room. Again, signage to the area was confusing, but we followed the smell of coffee and pancakes. Inside the breakfast room was an amazing scene: Dozens of families with children of all ages were crowded around the pastry trays, coffee urns and fruit bowls. Kids in pajamas and bunny slippers were making pancakes in the automated machine while their parents lounged in the easy chairs and watched football on the TVs. In the attached solarium overlooking Lake Union, the grandparents were drinking coffee and orange juice and reading the Sunday paper. It was obvious that the storm had turned what is basically a business hotel into a family room for local refugees. The hotel staff, though clearly overwhelmed during what is usually low season, handled all of it with aplomb, keeping the coffee flowing and the cereal bins filled. We obviously did not experience the Silver Cloud Inn under anything like normal circumstances, but we were impressed with its excellent value and the grace with which the staff handled the unexpected onslaught of storm-weary guests. I would definitely recommend it to the business travelers for whom it is clearly intended. As other reviewers have noted, it is not within easy walking distance to the usual Seattle tourist attractions like the waterfront and Pike Place Market, and the shuttle van service still has a few kinks to work out, but it is clean, quiet (we had absolutely no idea it was jammed with kids until we went to the breakfast room) and an excellent value in an expensive city. The next time we are attending a late event in the city or there is a scary weather forecast, we are heading for the Silver Cloud!"}
{"sentiment":2.5,"text":"We arrived on a Saturday evening for a three night stay and was given one of the patio rooms on the fifth floor as requested. We loved our room. Very clean, plenty of space with couch, wet bar with fridge, coffeepot, dishes, etc. The weather was great so we really enjoyed relaxing with our coffee out on the patio and reading the paper. The gentleman that checked us in informed us about the club lounge on the top floor with a complimentary continental breakfast. It was a little confusing when we got there because there was a sign saying there was a $4 charge for the breakfast but there wasn't anyone there to really collect money. Anyhow there were some pretty good pastries, coffee, tea, and juice. There is also a nice patio up there to enjoy. The staff was courteous and helpful. The location was very close to Union Square, public transportation, and restaurants. We felt very safe when walking to and from the hotel. We would definitely stay here again."}
{"sentiment":2.5,"text":"I have used this hotel about 20 times... Yes if you get a regular room it is very small basically only fits the bed with minimal walking space. I have also stayed in a family suite which was huge ! almost like an apartment and is not that much more in price. The hotel is extremely quite, the staff is nice , and it is very cheap at times i have found a room for $80 alot of the time you just have to keep checking."}
{"sentiment":-1.5,"text":"Appalingly poor service and tiny rooms I haven't written a review for some time, but felt after what i had experienced i should put pen to paper. If you dont mind paying cent 250.00 for a room that is clean, pleasantly decorated and are not looking for anything else then this might be the hotel for you. However if you expect to be able to get out of either side of the bedwhen the curtains are shut, require an edible breakfast and competentstaff, then you will be as bitterly disappointed with this hotel as i was. From the ridiculously laid out room, to no turn down service, to neither of the papers we had requested being delivered in the morningeven after complaining the list goes on and on. But the piece de resistance was being presented with a cold preformed, precooked rubber pancake for breakfast, which i promptly sent back to be returned hot, yet ended up waiting around an hour for a new one before giving up on breakfast entirely. No appology given by any member of staff, who seemed to busy chatting to each other than to their guests.Would i return - not on your nelly!"}
{"sentiment":2.5,"text":"From the moment you check in, you know that you are somewhere special. When I opened the door to our room, our view was breathtaking of the strip all lit up at night. We stayed in a junior suite & it was huge! The bed was the comfiest bed I have ever slept in, the bathroom had a huge tub/jacuzzi in it, huge fridge, tv, microwave. Overall I would say the only problem was that it was a little bit of a walk to get to the strip. Amazing, so pleased we treated ourselves & stayed somewhere nice."}
{"sentiment":0.5,"text":"I enjoyed my stay here at the Flatotel overall. The hotel was nice, clean with big spacious rooms. It was modern, even included a tv. Great location, walking distance to everything! There is a subway station about a block away. There were only a few things that went wrong. The housekeeping only made the bed. Nothing extra. Didn't straighten anything up, and emptied trash when she felt like it. The big bang was when we were checking out the hotel and the bellman asked us if we needed a taxi, I said yes. Half way to the airport, the driver says that he works for a limo service and he only takes cash plus the drive was going to be $85. I did NOT ask for that and when I called the hotel to tell them about this, they did nothing. So, I ended up paying an extra $40 plus we had to stop at an ATM and had to pay those fees too. Was very disappointed with that! All in all, the hotel was a success exp for the price I got it for!"}
{"sentiment":2.5,"text":"Hotel Diana is boutique, well priced, clean, and very well located for walking & Metro travel around Paris Breakfasts are well worth the extra 8 Euros. Rooms are small - but who lives in their room in Paris (front rooms have opening windows, a little noisy from street, but allow you to soak up the atmosphere) Madame Therese & her staff are extremely helpful & most speak good English. Laundrette, supermarkets, bookstores, gift shops, cafes, restaurants, bus stops all within 5 minutes walk. 10 mins from RER St Michel Notre-Dame; 3 mins from Metro Cluny - La Sorbonne We're particularly fond of Restaurant Jardin Notre-Dame (head down Rue Saint Jacques towards Seine - it's on corner with alley (Rue de la Hutchette) just before Quai St. Michel. Or any of the kebab shops down the alley A great location right in the heart of the Latin Quarter - cross the Seine to Notre-Dame (10 mins) or walk to the Louvre or Musee D'orsay (30 min) We will always stay here when in Paris."}
{"sentiment":-0.5,"text":"On arrival greeted with the words do you want to upgrade your room for 25 a night. Also told , there are no tickets to Coliseum ,as advertised and on booking confirmation. Not allowed on roof top garden restaurant. No jacuzzi. Beds in double room was two singles pushed together, not the luxury advertised. Air condition did not work.Room noisy due to heavy vehicles operating in early hours Bathroom was tiny , like a broom cupboard, the bath being only fit for a child. This was a 60 th birthday present from my girlfriend , unfortunately did not live upto standard of luxury advertised.The hotel Veneto was the tiny hotel in via Piedmont, not the corner hotel shown on the advert. The nicest thing we can say was that the buffet breakfast was very good."}
{"sentiment":0.5,"text":"Anywhere else in the world, I'd hate this place, but it is Venice, so I'm forging of many of the sins simply because of the location. We stayed in room 265, which did have a view of the grand canal, not a great one, but one none-the-less. As we traveled with others, they mentioned they didn't have the view, but their rooms certainly sounded better fitted, heated towel racks, shower curtains, etc. Our room had a tub with shower head, no glass door, no shower curtain, nada. Pros: Close to the water bus station, so easy to get around \"cheaply\". Decent breakfast, dinner at the hotel was quite nice, we were tired, but there are many nearby choices, but prepare to eat late, many don't open until 7PM. Cons: You know those little baskets of soaps and shampoos people leave to keep, won't find those here, just little packs of soap. 265 has no radiator, so no way to dry out soaked clothing. Venice was flooding while we were there, so pants and shoes were soggy. The dining room for breakfast (see photo), small add-on to the building, metal chairs in December equals one very cold dining experience. My advice, wear a coat, or bring a towel."}
{"sentiment":2.5,"text":"I have only fabulous comments to make about this Marriott. Perfect location, very close to Metro Line 1 FDR stop. The staff were alway extremely helpful and kind. Room turn down service at night, very clean rooms. We requested an interior room due to other reviews and that was a wise choice. We had the breakfast buffet every morning ( I think it's free for many Marriott Rewards Members) and of course that was wonderful as well. I would highly recommend this hotel"}
{"sentiment":-1.5,"text":"I live in New York but because I was having two full day meetings at Madison Square Garden I decided to stay at the hotel for two days (for the convenience). First, it took me over an hour just to check in. The lines were long and wrapped around yet there were only three people working at the registration desk. Second, the room was gross. Smelly, small and uncomfortable with a soft uncomfortable bed. I left right away."}
{"sentiment":0.5,"text":"good location approx 5-10mins walk to central station. stayed four times in hotel, most recent december 2011. hotel is basic but is clean and comfortable."}
{"sentiment":1.5,"text":"Friends had stayed at this hotel in 2010 and recommended it to us. The location was an easy walk from the Luxembourg RER B station so we could take the train straight in from CDG (be warned that when you return to CDG you will need to walk with your luggage down 3 flights of steps. The escalators were all up ones). We were able to walk to almost every place we wanted to explore. There were so many cafes and restaurants to choose from within a few blocks of the hotel. Turn left out of the hotel and walk toward Rue de L'Odeon. Try the Les Editeurs cafe. Or the Polidor restaurant just 2 blocks down from the hotel on the right. The Louvre and Cluny museums were 10-15 minute walks. We even walked to the Musee d'Orsay. And of course the Luxembourg Gardens were just around the corner. Our room (#36) faced the street and it was a bit noisy when we opened the window (trash trucks in the morning and a party outside of the movie theater across the street one evening). The weather was warm for October and we did not think that the air conditioner was really working. But it was cool in the evenings so we were not uncomfortable sleeping. The room size was larger than expected and the bathroom was also roomy. I loved the olive oil soaps provided. The staff were polite and friendly and were kind enough to switch to English when my French ran out. We would stay here again."}
{"sentiment":1.5,"text":"This was the second time that we stayed in Hong Kong, and this was a much better hotel, in a better location. It is within 5 minutes walk of the nearest MRT, Jordan Road MTR. There is nothing that I can fault the hotel with other than wanting to charge HK$98 for 1 day wifi access, whereas I could get a whole month for that cost with another local wifi service."}
{"sentiment":2.5,"text":"Wonderfully situated for transport, 5 mins from vaporetto, 5 mins from St Marks Sqauare, Bars restraunts etc, very close, very quiet, great decor, excellent service. Ideal location to see the carnival goings on. Staff very helpful, breakfast good, even served afernoon tea. Great ! Super ! would stay again."}
{"sentiment":1.5,"text":"The Hotel Wales is a quaint friendly hotel close to Central park and the museums. We had a suite which I would recommend, ask for a view of the Park. The renovations are nearly complete so there was very little inconvenience. The breakfast was simple with fresh orange juice & bagels being the highlight. There is an excellent cafe right next door, Sara Beth's Overall its a great place to stay in NY if you want to get away from the tourist traps downtown"}
{"sentiment":2.5,"text":"This was one of the best trips that we have taken. Our kids loved all the entertainment that was offered they still talk about it. Excellent food, awesome pools. All together we would go back in a heartbeat"}
{"sentiment":2.5,"text":"My husband and I recently booked a Secrets Square Deal for a very reasonable price. Upon arrival at O'Hare Airport, we were told we would be going to Secrets Capri. We had been there in December 2006. At that time, we loved the resort but the weather was lousy and it rained every day. We were happy to be going back with what we hoped would be better weather. From the moment we landed, everything went smoothly. We paid extra for private transportation from the airport to the resort. Our room was not ready when we arrived but were assigned another room that was ready and it had an ocean view. After a quick meeting with the concierge, we were in our room (#339) by 11:00 a.m. Everything was better than we had remembered - the room, the view, the grounds and the friendly staff. Because we weren't sure which Secrets we would wind up at, we checked the web cam of each Secrets resort almost daily for weeks before our trip. The web cam of Secrets Capri doesn't show you the most important part of the whole resort - the swim-up pool bar! It was such a lively and fun place, and we met so many great people. There were always available seats all around the pool and on the beach. I have never seen the ocean so calm! There was barely a ripple in the water - it was clear enough to see fish 20 feet away. Every morning, we ate breakfast at La Riviera. There was so much to pick from and the food was fantastic. For lunch, we alternated between Cactus Club and the Seaside Grill. Great food and great views. We had one dinner at Himitsu, two dinners at La Riviera, one dinner at Oceana. Our favorite restaurant was Portofino - we went there three times! It had fabulous food and the coldest beer at Secrets. There was only one thing I wish could have been different. The toilets in the washrooms next to the Seaside Grill were impossible to flush. There were only three stalls (in the women's washroom) that had to be used by all the women at the pool and from the beach. Now, as a woman, I'm used to waiting in line to get a stall, but it's rather embarrassing not to be able to flush before the next woman. All the employees were polite and kind and seemed genuinely happy to help you make the most of your stay. Our vacation could not have been any better - we would go back to Secrets Capri in a heartbeat. LouieLovesMexico"}
{"sentiment":-0.5,"text":"we booked this through a website which had 3 diff listings under the Hem but didnt explain the diff, all descriptions were the same, turns out though 2 of the were in a portacabin affair, which smells bad and looks worse!! we complained at reception but were told as the booking confirmed we were in the Annex we would have to pay for an upgrade....which we did. the upgraded room had 2 single beds pushed together and 2 single duvets!! not what you would expect from a double for a romantic weekend! with a stain on the sheets!!! apart from that reception staff were friendly enough but if you want to explore yet be able to back to hotel to get changed to go out for dinner...its way too far our 20-25 mins on the trams!!! if you are looking at this hotel i wouldnt bother!!!!"}
{"sentiment":2.5,"text":"If you wanna stay in a nice quiet hotel which is clean and cheap with great service, this hotel is perfect for you. First and foremost thou are the location location location. Located a stonethrow from piazza Navona you have easy walking distance to millions of restaurants, shopping, the pathenon, the trevi fountain etc etc. And both the vatican and the colloseum is only a 10-15 min walk away. The rooms themself are not the biggest, but they are very clean, and have nice showers/toilets, a good size bed and the daily service is good. There is an easy to use safe, and if you ask, you can get a room with nice working and quiet aircon. The staff is divided into 2 groups. The main receptionists are friendly and very helpful and speaks fluid english. The bellboys and waiters are reserved and not very helpful. There are only 2 downsides we could think of. There is a lot of stairs and small corridors, so not a very good choiche for disabled people, and the breakfast is realy just a piece of bread and some wrapped pastry. But we didnt mind since we eat breakfast on the move mostly. So in short - if were going to Rome again were gonna stay here 100% and were gonna recomend the place to all friends."}
{"sentiment":0.5,"text":"The furniture in our upgraded room reminded me very much of the rental furniture I had in my first apartment, complete with nicks and scrapes. The bathroom door would not shut. The closet consisted of a curtain. Plenty of electrical outlets on the desk though. Our upgrade got us, at floor 16, above the clutter of close by building so we did have a view of the Navy Pier, Soldier Stadium, the lake and downtown. Higher would be better, facing north. The halls are barren with not a plant or piece of decorative furniture in sight. The health club though is very good with a nice heated pool. Unless you plan on eating at the hotel for all of your meals there is precious little within walking distance of the hotel. A ten dollar taxi ride will get you to downtown or $2.25 ride on the Metra E train however the train has a limited schedule at McCormick place with an hour between trains at times. We were discouraged from walking in the evening. The hotel is directly connected to the Convention Center and there is a food court although the hours seem sparse. The hotel restaurant was good, sometimes very good and the service was always very good. The menu is not large but if you are only staying a few days there is enough variety to please most. Given the captive audience the Shor restaurant was suprisingly good. Big city price for a so-so room. Proximty to the Convention Center is the sole draw here."}
{"sentiment":-1.5,"text":"This was the worst hotel that i have ever stayed in my life! It was so bad that we booked the rest of our vacation at another hotel and didnt even care if we missed out on money! First of all when we got there at 3 to check in we were told our room WASNT available!! And we didnt get in a room until 7! We were never offered any money back or anything! It made us late for our Broadway show! Then when we got back to the hotel that night we discovered how digusting the room was! There was black human hair ALL over the bedspreads! Their was garbage in the bathroom and the shower curtain would NOT stay closed! So when we showered the floor got soaked!! They also told us they didnt have anymore towels when we asked so we had 2 towels for 3 girls! The room was freezing! When we went down to ask for blanklets they said they didnt have any and offered a space heather...seriously!? a space heater!? Their was one window in the room with NO curtains!! You could see right out and anyone could see right in! And worst of all their was a room right by the bathroom and it had a broken bed in it and it was piled with about 15 bags of trash! Thats is not even close to sanitary!! How are they not embarrassed to let someone rent that room!!!??? We ended up getting a much more wonderful hotel the next morning for only an additional 50 a night. Well worth it! I do not recommend this place. OH! And the hotel is the smallest elevator in the history of elevators! All three of us girls could BARELY fit in there!!! HORRIBLE HOTEL! How is it in buisness still!?!?!?!?!"}
{"sentiment":2.5,"text":"This my first trip to Rome with my 2 sisters the hotel is great we received the best service ever. The location is central , the most convenient for all sights visits, all walking distance fromthe hotel except the Vatican which we had to use the Metro. The staff were great we couldn't have asked for more! If you really want to experience Rome and all the sights this is the place to stay!"}
{"sentiment":2.5,"text":"My wife and I had to book a hotel room in NYC, and chose Thirty Thirty Hotel, when our flight was cancelled and could not be re-booked until the following day. We were obviously tired and stressed from being a the airport for nearly 8 hours waiting as the flight kept being pushed back until it was cancelled that evening. Once at the hotel the front desk manager was very helpful and friendly. In our conversation, I told him what had happened that day and he expressed his apologies and offered a free room upgrade to a small suite. He wanted to make sure that we enjoyed our stay and was determined to give us a nice relaxing night's sleep. The room was very clean and the bathroom was a dark slate stone throughout and was also pristine. The only aspect of the room that was not up to date were the old CRT style tvs and the lack of an MP3 device plug in on the clock/radio. However, please remember that this is a 3 star hotel, which I would say is the best appointed/styled 3 star I have ever stayed in. Furthermore, you cannot beat the location in Midtown Manhattan! The \"Little Curry\" Indian district is just blocks away, as is the Empire State Building, not to mention countless other places to see. There are plenty of food/bar locations within a block, and the bar/restaurant in the hotel looked very nice, but we did not try it as they stopped serving food at 11pm. Overall, we were very pleased with our experience and would definitely stay there again given the chance. The fact that an employee actually paid attention to our story of being stuck at the airport all day and decided to act on it by giving us an upgrade stands out as reason alone to stay here again. They had no reason whatsoever to do so, other than he thought it would make our stay more enjoyable given the circumstances. That type of quality customer service is something to be practiced more often."}
{"sentiment":1.5,"text":"Stayed for one night only just after the New Year and it is a very spacious, well presented apartment with all the essentials for a stay. It has a small kitchen, and a very small concrete balcony (we were on the aquarium side) which enabled us to see Darling Harbour (just!). The balcony only had 1 chair, so we didn't sit out, but it was nice enough elsewhere in the apartment. Please be advised that there is a convenience store underneath the hotel which has most food, including pizza, which suited us fine. There is also a bottle shop there too. One gripe we did have was that on arrival, we were sent away at 1.00 because the room wasn't ready, and told to return at 2.00. On return at 2.00 the room was still not ready and we were told to sit in reception area and wait. No apology, no timescale, which is not very friendly. We were there half an hour - so be aware that your room may not be ready for when they say it will be."}
{"sentiment":0.5,"text":"Recently refurbished this hotel is a very trendy hotel with a great decoration/interiour. Problem is the hotel staff seems very unattentive and not focused on delivering a good experience for the guest. Have stayed here 3 times during 2008 and every time I have left a bit disappointed. Positive: Great location for sightseeing/partying in Amsterdam Great breakfast Can have a very competive rate even though it is newly refurbished Negative: Located at a rather busy street that can get slightly noisy in the mornings (but I am very easily disturbed by noise). Very mediocore and dull (even with the nice interour)"}
{"sentiment":2.5,"text":"I was at hotel strand for 3days with my husband and 2yrs old baby.we gotta nice clean large room with good view.clean and big barthroom.they are giving free breakfast buffet with many stuff. Hotel is very close to orchard road. Nice hotel.good service from the staff specially from philina at front desk."}
{"sentiment":0.5,"text":"We only paid $85 a night because we bought the room through an 'on-line auction site' so we really can't complain at that price. But, had we paid full price (around $250 a night) we would have been VERY disappointed. I believe that every hotel room should have two chairs. Who wants to sit on the edge of a bed to have a conversation? That is what you have to do at the Allegro because there is only one desk chair in the whole room - even though there is room for another one. We thought the decor was cold and unwelcoming, there wasn't enough surface space to put 'things', leaving guests to totally live out of their opened suitcases, which had to lay on the floor because there was no other place to put them. The bathroom was very small with no counterspace. There was no coffee maker and we never found any drinking glasses. In the closet was a leopard print number that you could purchase for about $50. Never saw anything like that before. We had a horrible view of crumbled buildings and we noticed that there were hardly any guests to be seen in the common areas. On the plus side - we arrived at 7:30 a.m. and they let us have access to our room at that time. We figured that we would have to store our luggage until 1:00 pm but, luckily, that wasn't the case. Also, the internet service is free. Generally, the Allegro is trying to be artsy-fartsy, hip and unique but we thought it mostly just looked a little bit tacky."}
{"sentiment":2.5,"text":"This hotel is perfect. The staff were very attentive and did anything they could to make our stay perfect. The room was all modernly decorated and was really nice. Our bed was so comfortable and big. The hotel was beautiful throughout and the perfect location. We got our breakfast included in the price with travel republic and so glad we did as the breakfast was incredible. The champagne was a nice touch with eggs Benedict, a big bakery selection, pancakes, waffles, the salmon was beautiful!!! This hotel will be used every time we go back to Amsterdam. The hotel do take a deposit on a card of 100 euros and give you it back in cash on departure but that Wasnt a problem as it was just in case we charged anything to the room."}
{"sentiment":0.5,"text":"I have to echo another recent review--this Westin is not worth the price of admission. Unless I were returning to Montreal for a convention/meeting at this hotel or across the street, I would not likely return to this property. For the price I eventually paid after upgrades, I would also have been much happier at one of the boutique properties nearby in Vieux Montreal. I am a SPG Gold member, so I am entitled to a room upgrade upon availability. Hoping to get a Club Floor room, I upgraded to a premium room at reservation time for an extra $30/night. At check-in, I was told I could not be further upgraded--Club upgrades were limited to SPG Platinum members. So, my three night stay I paid for an upgrade to a better room which I would have received at no cost otherwise. I asked about the cost to upgrade to Club Floor, and forked over an extra $60/night to do so. So, from an original CAA/AAA rate of $175/night, I paid $265/night for a room and service in a hotel which was lackluster. As a previous reviewer described, the premium room was unappealing. It was a 1-bedroom suite, but the living room had no windows and therefore we never utilized that room. The bedroom was average size in my opinion--probably smaller than the standard size bedrooms elsewhere in the hotel because of the space taken away to create the separate enclosed living room. Bathroom was nice enough, but lacked a bathtub in which I would have enjoyed soaking during this stay. Hotel was very quiet and empty during the three-night stay (Sun-Wed). As a busy conference hotel, it might be fine, but even when empty we felt the hotel was impersonal and we were anonymous as guests (even though our faces were familiar to some of the staff day after day). Location was convenient to Vieux Montreal and to downtown areas--probably the best merit of the property. Club floor privileges were a complete waste of money and rather pathetic. The Club Lounge is essentially defunct. Except for cold beverages available in the refrigerators in the Lounge, there was no other food/beverage service available in the lounge. For breakfast, everyone is sent to the restaurant on the ground floor. Buffet breakfast there was merely adequate. We ate each morning around 9:30 a.m. and consistently found the hot foods barely warm if even warm. Food quality and variety wasn't anything exceptional either, with the noted exception of very good croissants. I certainly wouldn't want to pay $21+ for the buffet otherwise. From 5-7 p.m., you can return to the ground floor restaurant/bar for either tapas or a glass of wine/beer (take your pick) with the SPG coupon provided. The crab cakes we ordered one night were awful. The calamari was fine, as was the coconut shrimp. The only thing that lived up to Starwood expectation, in my opinion, was the typical Starwood quality bed/mattress which provided a comfortable night sleep--that is once we removed all feather products from the bedroom! Otherwise, this was a completely forgettable, albeit expensive, hotel experience."}
{"sentiment":2.5,"text":"I decided to go to Amsterdam literally at the last minute, but still wanted to stay somewhere special. After looking online I saw this hotel and from the minute I saw the photos I knew I had to stay here and nowhere else would do. The owners truly went out of their way to help me secure the last room they had available, but oh, I could not believe how lovely the garden room was and I cannot begin to describe my joy when I was told it was reserved for me. A really big thank you to the most sweetest of hoteliers I have ever come across. Staying at this accomodation in particular was important to me, as I wanted to see specific museums and this hotel was in the middle of each one I wanted (and got) to see during my 24 hours in Amsterdam. The location was very peaceful, pretty, clean, very safe, away from all the hustle and bustle, but close enough to get to some eateries when you have no energy left to wander far. Even on the canal circular, the guides said the location of the hotel - 7 Bridges - was one of the best in Amsterdam. I would definitely stay here again and am now going to recommend this hotel to everybody I know, it is a real beautiful gem, spotlessly clean, and everywhere I looked within the en suite room, one by one everything caught my eye, from the furnishings to the look and glorious smell of fresh lilies. Compared to other hotels prices during high season and at extremely short notice for a single room, this hotel beats the lot, in every way. If you are feeling low or stressed believe me this hotel will change all that in an instant."}
{"sentiment":1.5,"text":"Spent one night at this property recently and I have nothing but compliments. It's a Courtyard with the standard amenitites, including a workout room, outdoor pool and a little market in the lobby so that you can buy snacks. In addition to the breakfast buffet in the mornings, the lobby restaurant also serves some dinner items. (I did not eat there.) There is a Denny's 2 buildings over. The staff were very pleasant and I enjoyed being able to use the free internet. My room was standard marriott set up, very clean and everything in working order. If you are looking for a less expensive alternative, the courtyard is almost connected to the Fairfield Marriott, which I also stayed in for a few dollars less for a few night. According to the front desk staff, the properties are co-owned, so guests are welcome to use any of the amenities in either. If you stay here, you should go across the street to view the Hilton Anatole - it is a huge (HUGE) hotel with a interesting art collection. The concierge will supply you with a brochure and map of same. The Anatole also has a lounge with an amazing view, have an expensive drink or just a cheap look at the skyline! (Also has several restaurants.)"}
{"sentiment":1.5,"text":"Royal Treatment I have read all of the things about this hotel and I was scared to make a reservation. My friend swares on this place, I called and booked. The room I booked was a junior suite, the room was amazing it had a balcony over looking St Phillip St. This room was 1 year old and the price was very cheap compared to the bigger hotels with nothing great about them. I will now tell everyone about this hotel. Ask for a renovated room and you will be very happy. Great staff and location."}
{"sentiment":1.5,"text":"Very nice room and friendly helpful desk staff. This is a tiny hotel, so don't expect the trappings of a large hotel. No pool, no exercise room, etc. But a good breakfast is included as is a computer in the lobby for free Internet access. With only a few rooms in the entire hotel, service seems quite personal. Liked the location -- convenient to the main tourist areas, a few blocks from the river, and public transportation, yet in a very different feeling part of Rome. Nice mix. The only downside was that the rooms are not soundproofed. We heard our \"neighbors\" more than we wanted or expected to. Still, we had a fine time, got good nights' sleep, and would go back again."}
{"sentiment":0.5,"text":"To be honest after the wonderful reviews on trip advisor I was disappointed when we arrived at The York Swiss, the reception was very small and the staff seemed very young and inexperienced, we asked about our bill, an extra bed and a weekend travel ticket for bus and train at different stages of the weekend and each question seemed to cause the person behind the desk much confusion! The room itself was lovely, we had booked for 3 people and requested twin beds but got a double. The location of the hotel was excellent however the Travel lodge around the corner looked like a much better choice and I think that is where we will go the on our next visit. Again I loved the location but for what we paid I was let down by the hotel. I would only recommend this hotel if you got it for a very low price or other just as central hotels were too expensive or not available."}
{"sentiment":0.5,"text":"This was an interesting little hotel. We reserved a quad room for 2 adults and 2 teenagers. The room had adequate space, but was very, very dated. It was a very old building which appeared to have been renovated in the 80's, but they were not very successful at combining old and new. It was, however, clean with comfortable beds and a decent morning breakfast. They had a bar in the lobby, but I think we were the only ones who wanted to use it and the night clerk (who is also the bartender) didn't seem very pleased that he had to wait on us. Interestingly enough, on the times we met him as he was getting off work he was a very pleasant fellow. I just don't think he liked his night job very much. Word of warning - we happened to be there when it was unusually hot and they do not have air conditioning. Do not rent the quad room if going in warm weather, the night clerk (when off duty) told us it was the hottest room in the hotel...he wasn't kidding. They gave us a fan to use, but since you can only open one of the windows in this room it never really cooled down that much. All in all, I would stay here again if the weather was cool. I really liked being close to the museums (all within a few blocks) and high end shopping. It was also very easy to access the rest of Amsterdam via bus or water taxi."}
{"sentiment":2.5,"text":"I've stayed here 5 or 6 times in the last year and three times in the past few weeks. The staff and location are excellent. and ready to help with anything. Really nice people. Location is great - I've walked from here to all the monuments, conseco fieldhouse, park, canals, etc. The rooms are standard-issue - nothing fancy. Same with the pool, except for the view is great. However, the Sheraton Club is much better than a usual club. It's worth paying a little extra."}
{"sentiment":2.5,"text":"We have stayed at this hotel on many occasions and despite no club lounge, no complimentary wi-fi it remains our favorite hotel in Sydney. Service impeccable, wonderful rooms and it's only a 10 minute walk to The Rocks. We were upgraded to harbour view room and this was greatly appreciated. I would thoroughly recommend this hotel if you don't mind paying a little extra."}
{"sentiment":1.5,"text":"Mine was an unplanned stay at the Hampton Inn & Suites. My flight had been canceled due to weather in Chicago and the alternate flight I was booked on had been oversold. For me this meant an extra two unscheduled nights in Las Vegas. The hotel provides 24 hour shuttle service to the airport and the driver did an excellent job of accomodating my need to go back to the airport several times over two days. The front desk staff was very kind in making sure I had everything I needed and even made recommendations for nearby places the shuttle could drop me for shopping. The breakfast staff and housekeeping were all very attentive and the room clean and comfortable. I can definitely recommend this hotel as a place to stay if you want to be near the airport off the strip."}
{"sentiment":-1.5,"text":"This place may have been nice 20 years ago, but nothing has been updated since. Everything was rusty, the fixtures, the pool. The place was deserted! We did not see another guest the entire time and it took 30 minutes to find an employee. The cable didn't work, the restaurant was abandoned. I suggest finding something else!!!"}
{"sentiment":1.5,"text":"Helpful staff, smart, attractive room, good breakfast and very convenient for Central Barcelona and located beside the Parallel Metro Line station providing easy access to any location in the city."}
{"sentiment":2.5,"text":"Great location, wonderful boutique hotel. Walking distance to the Metro, to Pantheon, and to Notre Dame Cathedral. The staff are simply as wonderful - Brigitte, Joe, Julian ... I had a wonderful stay an will come back again, this time with my family. Keep up the good work!"}
{"sentiment":2.5,"text":"Wynn exceeds expectations in every category! This is a beautiful hotel with lavish, but understated surroundings. The decor is very tasteful in both the lobby and the rooms. The service is wonderful and all the staff is friendly and helpful, not snooty as you might find in some upscale hotels. Wynn's strip location is great; the Fashion Show Mall is within walking distance, as are many other hotels and casinos. The pool and the clubs are top notch. Wynn is a quality property, so keep in mind that the room rates can be high on the weekend. Stay on a Sunday night or during the week for better rates - it is so worth it!"}
{"sentiment":-0.5,"text":"For a so-called 4-star hotel the Westin Michigan Avenue leaves much to be disired. Upon check-in we were told the only rooms available were near the elevators and we should check-in later to ensure a room away from the elevators. We checked in four hours later and they put us right next to the elevators. The TV in our room was nearly unwatchable due to a snowy picture. We called the front desk and were told we could move rooms, but any other room we moved to would be a downgrade from what we had (which had a nice view of Michigan Avenue). The toilet also backed up multiple times over the weekend. Compared to comperable hotels in other \"destination\" cities we've stayed in the Westin Michigan Avenue is below average. For the rate we paid we shouldn't have had the problems we did. The hotel's engineer did all he could as far as the TV was concerned, but he couldn't fix the problem. Aside from his help we were only offered apologies with each problem. In addition, parking rates were $46/day. We kept our car an extra hour in parking and were charged $20 for one hour!! All-in-all it was a very disappointing experience."}
{"sentiment":0.5,"text":"L'albergo si trova all'interno... showReview(11382346, 'full');"}
{"sentiment":1.5,"text":"I have to agree with all the other reviewers who caution that this is for the budget-minded. The location is excellent, the reef off the beach are excellent for snorkeling. The rooms are definitely for the budget-minded considering the other hotels/resorts surrounding it. But, if you're on a budget and don't mind slightly outdated accommodations I would recommend it."}
{"sentiment":2.5,"text":"Stayed here for 3 nights in September and had a fantastic stay. Have previously stayed at the Four Seasons Las Vegas but decided to try out the Mandarin Oriental this time as the rates were the same. The rooms here are definitely much better, and have every amenity you can think of. Fantastic bed, beautiful bathroom and bath. Great electronic toys in the room - had no problem getting the lighting how I wanted it through the intuitive control panel. Pool area perfectly nice but was quite windy. Great service here. (I actually preferred the atmosphere of the Four Seasons pool though). Location is pretty good - 5 mins walk to Aria and then the shuttle to Bellagio. I have to say we did occasionally pine for a big 'casino' button in the lift to whisk you off to the fun like you get at other hotels. I guess its all a trade off because having that means crowds at check in etc... Would definitely recommend this hotel."}
{"sentiment":2.5,"text":"This hotel must have just opened and is very nice-large rooms with lots of granite, flat screen, very good breakfast, good beds, quiet, good service. We stayed one night on trip to California and this hotel had good access to the freeway without being right on it."}
{"sentiment":1.5,"text":"My husband and I, and 16 year old daughter just spent a week at the Royal Porto Real. My husband and I are well travelled and have stayed in some of the finest hotels. We were very satisfied with the Royal Porto Real. My only criticism would be that make sure when you book your room that you repeatedly and I mean, repeatedly ..send in your written request for room specifications. As with many caribbean resorts we had a problem upon checking in with not getting the room type my agent had requested. We were informed that the hotel had no record of my special room request. I did however have my written itinery from the agent which outlined my request, as well I had copies of two personal e-mails I had sent myself. They managed to find me a room the next day by 10:00am that suited us. The only non-smoking rooms are on the 2nd floor so they are very limited. You definitely want to be over looking the pool/courtyard. As well they use the term oceanview loosely. The only rooms that have true oceanviews are considered oceanfront and these rooms go for a premium. Food was good, service was satisfying, and overall I would rate this a 4.5 to 5 star. As always remember you are not staying in Canada and the US so expect a few hitches. RELAX..... I would return to this resort"}
{"sentiment":0.5,"text":"major consruction problems - noise/dust everywhere I stayed at this hotel/resort for 2 weeks and found it to be average in all aspects. It should be noted that the Barcelo Beach Resort is currently rebuilding 4 of the 5 buildings. Although they have a large fence around the construction site to reduce dust/dirt, this does not reduce the noise of the construction project. The construction project will not be completed until December 2008.The noise of the jack hammers breaking concreate goes on from 8 a.m. to 10 p.m. each day, 7 days a week. The construction firm is under a strict deadline. Therefore there are very few people at this location due to the fact that buiklding 5 only has 200 rooms. It would be much better to stay at the Barcelo Bavaro Casino or Golf Resort which is located 1 block away within the same compound. Although many people were complaining about the noise, there was nothing that the barcelo staff could do as often the other hotels (Casino, Golf, Caribe, Palace) were full.Also, it sould be noted that in June July 2008 there will be several thousand Cuban-American residents from Flordia who get a special price and the resort is completely CRAZY with everyone drunk due to all-inclusive package and free booze.This is not a good time to go if you are looking for rest and relaxation. It is GREAT time to go if you like to drink from 10 a.m. until 5 a.m. with crazy party people. Also, take your own TUMS, Roid Aids, sun screen, sun lotion, etc. Everything is 4x more expensive than in the USA due to resort prices."}
{"sentiment":0.5,"text":"I stayed at Hotel Belmondo for 2 nights in mid march. The hotel is nice and quite large, it is good value for money (with the exception of breakfast that is really overpriced) Friendly and helpful staff, I had a very small room overlooking the Ku'damm so it was a bit noisy at night but overall ok. The building is a bit of a labyrinth and the lift is far from reception - be prepared to walk up the stairs and along long corridors to get anywhere Hotel location is convenient , in the main shopping area of Berlin and near some of the main tourist attractions but it is also near the dodgy Bahnhof Zoo area (sex shops & peep shows - but safe)"}
{"sentiment":2.5,"text":"Loved it Booked a two night stay in a standard village view room, and was upgraded to Executive room on the 24th floor in the Kalia Tower.The room was great, spacious and spotlessly clean and the bed, as usual was fantastic. Great view of the mountains and city and part of the ocean. The free breakfast, snacks etc were an added extra, very tasty pastries and evening hors d'oeuvres. Check in staff were very friendly. For us the village had a great atmosphere, it is huge and granted many of the shops were expensive, but hey, don't shop there. We found the restauarnts and bars quite reasonable, compared wit hte rest of fine dining in Hawaii. Only gripe was the plastic cups they serve the cocktails in late at night (don't know if this is normal).The hotel is in about the quietest part of Waikiki we saw, walking distance to the main beach ( the walk along the beach or through the park is lovely) and Ala Moana Shopping Centre. Didn't have any problem with the traffic noise, but we were on a high floor.Cannot wait to stay here again."}
{"sentiment":2.5,"text":"If you want to stay right in the middle of Paris you cannot go past this hotel. It is on Saint Germain and offers everything Paris can give the traveller. The hotel is clean, and our room had a great outlook to St. Germain De Pres - worth it. Clemant (I hope I have spelt his name right) who worked on reception was a gem, he organised restaurants and even drew a map to find the nearest cyber cafe. Breakfast was okay by French standards. The rooms were great with nice beds with soft duvets. We did move rooms as our first bathroom had problems with the showers but this was quickly fixed up by reception and we were moved to a balcony room. Overall a great experience and worth all the positive comments about it."}
{"sentiment":0.5,"text":"My boyfriend and I booked three nights at Club Quarters because we found it for such a good price and the rooms looked pretty clean. Upon arrival, we were checked in by the staff, even though there are kiosks for check-in. The elevators were small, which wasn't an issue, but a few times we'd select the floor only to hear a loud buzzing sound with the elevator going nowhere. Still, for us, this was minor. The rooms themselves were fairly clean, however, the maids aren't too thorough, as I found empty bottles under the bed that did not belong to us. The bathrooms looked decent and swept. We stayed in a room that was not overlooking the street. Because of this, it was fairly quiet throughout the night, but we stayed near another room in which there was a woman who liked to argue with her boyfriend in the wee hours of the morning. For the most part, the staff were friendly, though, we didn't need to call them about anything in particular. I needed some salt at 3:00 AM and a staff member went to get some for me. There was a woman who works at the front desk who kept complaining about this or that every time we saw her. It had nothing to do with us, but I found that this was very unprofessional to be whining all the time in front of guests. The day we checked out, a lady came into the lobby wanting to meet one of the guests of their hotel. She asked if she could please use their phone at the desk to contact her and let her know she was waiting in the lobby. The same whining woman rolled her eyes and gave her an extremely dirty look, and proceeded to walk away from the counter to stand near the steps where we were also standing. She then muttered under her breath, \"Ridiculous\". Even though we never had any personal problems with this particular employee of the hotel, I just found her seriously rude. Plus, I thought to myself, \"If she is going to talk trash about this lady in the lobby, what's to stop her from talking trash about anyone else who walks into the hotel?\" Overall, I'd say if you're not a neat freak, this hotel could be okay for you. This hotel may be a 3 1/2 star by NY standards because it wasn't too shabby, but it's really like a 3 star at best. The rooms are a bit on the small side, but I wasn't expecting more from such a densely packed city. The best thing about it is the complimentary internet and the clean bathroom. Being so near to Times Square was also a huge plus."}
{"sentiment":2.5,"text":"This place is EXCELLENT! Close to everything you come to Paris for... and the staff was phenomenal! c'est tres manifique! I have to rate this property along with the Hilton of the Americas in Houston as being the top Hilton properties I have stayed in (246 nights last year in Hilton family properties) worldwide. When we checked in, the bellmen were more than helpful in getting our baggage out of the car - and the hustle and bustle of Rue de Coucelles is a bit harried - at best. Once inside, the wonderful girl at the counter recognized our Diamond status and personally walked us to the executive lounge on the 6th floor where she turned us over to our personal checkin attendant. now THAT is service!!!! The room is EXTRA large by major city standards, with wonderful appointments. The lounge has a deck and chef prepared tidbits... now this is what ALL Hiltons should be!! This is our new home in Paris! ABSOLUTELY TOP NOTCH!"}
{"sentiment":2.5,"text":"Great hotel in a fairly quiet neighborhood. The reception staff is very helpfull. They recommended a restaurant called L'Olive(5 min walk from the hotel). It was excellent! If i go back to Barcelona i will stay at this hotel again:)"}
{"sentiment":1.5,"text":"Booked this hotel as a last minute thing and after reading a previous review I became a little concerned. No need, it was extremely charming. The area around the hotel was a little worrying but I suppose it was in a city. The restaurant was of an excellent standard and the room also was very nice and clean with a marble tiled bathroom. My only disappointment was that there was no tea or coffee facilities but snacks and drinks were very reasonable at the bar area. The pool was well maintained and pleasant. It took us 20 minutes to get to the centre of Madrid using the nearby metro. The staff were polite but we had a bit of a problem trying to understand the menu as it was only written in Spanish, they did their best to translate but it was pot luck really. We would go again, a very pleasant few days."}
{"sentiment":1.5,"text":"great location, good value Three of us shared a junior suite for a conference. The bathroon was nice, except for a cracked resurfacing attempt. Beds, including the rollaway, were comfy. The bedroom had an extra vanity that made early-morning prep easier. The neighborhood seemed safe and it was convenient to the convention center. The elevators were slow, but otherwise in good order. Reserve a room on higher floors because street noise can be a problem."}
{"sentiment":2.5,"text":"nice property, great location, some rooms could stand a makeover but nothing serious."}
{"sentiment":0.5,"text":"From the minute we arrived, we weren't properly greeted. We were polite and smiled the entired time but received bad service. We made sure we tipped everyone! But the bad service continued. We were told by a woman at the front desk that unless we booked \"Platinum\" we wouldn't receive good service. They put us in the wrong room 3 times! Housekeeping shows up at all times of the day/night. Room service came after we called them 10 times in one night (no joke). Pool was open most of the time but towels were not available. We made reservations to the Thai restaurant but 30 mins before our reservations we were called and told our reservations were cancelled because of the weather (even though there was no rain in sight). However, the buffet was pretty good and the Italian restaurant was delicious! The resort itself is beautiful. Look out for the mosquitos. You could put on bug spray all day long and you'll get eaten alive! The value was typical. You really do get what you paid for. It's just upsetting that although the resort was not even 20% full the 5 days we were there, the customer service sucked!!! No free internet. Had to pay $10 USD for 30 minutes but I lost 10 minutes because computer kept shutting down. Don't bother tipping because they look at you like \"that's it??\" even though you probably are tipping too much. We tipped housekeeping daily ($10) and they kept forgetting our towels, didn't clean the floors nor did they change the sheets. My first and last trip to Mexico. Would not recommend this resort. If you are spending money to travel to Mexico, put up a little extra cash and stay at the Secrets Capri."}
{"sentiment":1.5,"text":"From the moment you arrive the greetings are warm and welcoming. The staff are very helpful. Check in smooth and painless. Was given a city view room on lowish floor, but was soon upgraded to a much higher floor with a sea view, and without asking. Staff were very attentive and followed up the missing bags very promptly. The room was very spacious, the bathroom even more so, the facilities offered are first class. Breakfast is very expansive, costly, so eat up! The infinity pool on the sky deck is wonderful and so welcoming on a hot sticky Singapore day. This hotel is very good, its not cheap, but its worth the expense. Given the chance I will be back here again."}
{"sentiment":1.5,"text":"I stayed in the Hotel Ai Do Mori with my boyfriend for 3 nights & I was very impressed by the hotel's cleanliness & fantastic location. I had read previous reviews so I was well aware that the property has some steep stairs & no lift. We were on the top floor (room 8)so had to climb the stairs, we only had one suitcase though so it wasn't a problem. Our room was small, however I don't believe anyone visits Venice to stay in their room! I made the reservation based on the other reviews in this forum & because I was struggling to find somewhere in my price range close to the sights in Venice. I think for the price this place is a real find. The room was cleaned every day & the staff were very friendly & helpful. The real bonus though is the location - the hotel's proximity to San Marco means you'll never get lost - because San Marco is signposted from everywhere!"}
{"sentiment":1.5,"text":"in short: staff is super nice- from front desk to bell hops valet housekeeping - everyone is so nice and helpful. beds are very comfortable one if the best of hotels I've stayed at- great sleep. great location !! sign up for priority club to get discount parking it's free to join! this is the second time I've stayed here and will be back in a few months! really like this hotel!"}
{"sentiment":1.5,"text":"This was our first time in Puerto Rico, the La Concha resort was a great choice. The rooms where a good size and the Ocean views were amazing, it was unfortunately that the room did not have real balconies just a tiny walk out space. The lobby was a hig engery and trendy place to hang out and the bars and resutaurants were well designed and fun. We sampled the food at 3 of the 4 places in the hotel and the service and food was a very high standard. There are lot of eating options on the Condado strip so this hotel is a good choice as a base. You can then eat as high end as you want too or as cheaply as you want too. Cocktails at the hotel bar are pricey and the noise level is high, so not a place for families with very young children, especially on a Friday or Saturday night."}
{"sentiment":1.5,"text":"We spent a week at the Royal Hideaway in March 2003. The hotel is on a busy street in Playacar right next to other hotel properties. The entrance is non-committal;the check-in reception area is lovely. Champagne was served and there were cookies available. We were shown to our room (although I had requested an oceanview room and they were only half full) -- third floor with a garden view and a balcony overlooking the resort stage next door (yes, it did get noisy at night during their stage shows which went on every night until midnight). No complaints about the room--very nice. The grounds were beautiful -- very lush and green. I was disappointed in the pool -- just a very basic pool with a few tables around it and a lot of chaise lounges. The beach was great and you could walk forever; however you did walk through other resorts. The resort beachfront was only a few hundred feet wide. There was free internet access and a daily newsheet. Our concierge was helpful and made our dining reservations. The restaurants were lovely and the service and food were excellent, especially the Asian. The beach bar service was slow. The theatre (Mexican night) show was excellent, as was the Mexican buffet that night. We walked into Playa del Carmen one morning for shopping. And there is also shopping across the street in the residential area. All in all, it was a lovely week -- for less money and more ambiance, I would probably go back to the Aventura Palace."}
{"sentiment":1.5,"text":"Design or \"NichtSein\" - this is question - had good fun there This Hotel is unusual - for its Location, its Design and its entertainment options:DESIGNWlll this is all I can say, the Hotel is unusual - in many senses, but comfortable and well done and the price/performance ration is on the higher end:- Bathroom has a glass window to the bedroom, nice.- Traveller has 3 desgin options - i stayed in the Orange one.- The Reception is a stunning way with two layers of desks.- the coolest thing must be the glass winecellar visible from entrance hall on the first floor.- the kiosk to serve a quick bite works well in the morning- the Bar is fancy.ENTERTAINMENT- the two restaurants are pretty good and the Bar is lively in the evening (you get lime cordial which is unusual in Frankfurt!)- the Spa under the cricular roof on floor 18 allows fro an inifinty type pool over the skyline - wow.- there is a Gym, albeit small, with a few good machinesLOCATION- you are a bit away from the center but close to the airport.- around the hotel is no shopping area or high street in the classical sense - so spend your precious time in the hotel - its worth it."}
{"sentiment":2.5,"text":"Well what can i say . We loved it , After reading some of the reviews we were dreading going to the best western . The room was clean and fresh towels every day . The staff there were fantastic especially richard who is a great bloke . The pool was nice and it was quiet there most of the time the only problem was the fly`s but you get over that . Back to the hotel room there was 3 of us and the size of the room was great . Tea , Coffee , Fridge and a safe , You even get a hair dryer and iron and ironing board so no need to take your own . Air con was good but very noisy . Vending machine with ice despenser on the groundfloorof of each block . The shop was very handy and the bar serves a great burger and chips but ask for it done medium other wise they bring it out burnt . Lots of shops locally , Walgreens very cheap for having photo`s developed ,Hotel very expensive for breakfast , the best place was Ponderosa it was $3.99 each plus drinks but it was eat as much as you can and endless refills of drink . The parks very close by but would recommend anyone going to sea world fantastic . Would stay here again any time , rooms are going to be refurbised in the near furture"}
{"sentiment":2.5,"text":"was a bit dubious about staying here after reading some of the previous reviews. But as with every hotel you have the opportunity to check the hotel features and pictures on the Internet. So with this in mind, this is my review. The photos did not hide anything, it was a lovely hotel and yes I wouldnt rate it as a 4 star more a 2 - 3 star, but it was clean the room was small but I would say it was Cozy.... Just like a bedroom and hence all we wanted to do was sleep there not live in it. We stayed in Room 96 on the 5th floor, we had a balcony with a fantastic view, and yes the location was fantastic too, Last year I stayed near the Vatican but this has to be the best location, for getting to everything, a 5 minute stroll to the Trevi Fountain. I am giving this a great rating based on location and the lovely staff who work there. Who needs a huge room."}
{"sentiment":1.5,"text":"I've been to the doubletree in Chicago a couple of times in the past 3 years and it's a nice hotel they had an update to the rooms in the past year. Meeting rooms on the second floor are a bit small but other then that a nice hotel at a good price"}
{"sentiment":1.5,"text":"We have stayed at the Orleans twice now and really enjoy how the rooms are quiet, clean, and spacious. Plus, it is cheap...$35.00 for a king room with sitting area. On the down side it's not on the strip but we usually have a car, so that's not an issue. The clientele, well, let's be kind, it's not the Bellagio you are staying at, so, expect regular people."}
{"sentiment":1.5,"text":"Contemporary design, typical European cardboard mattress, excellent service - impossible to beat the location. For Canadians who are likely to get robbed on Plaza Catalunya, you're in luck - the Consulate is on the plaza, a few steps from the hotel!"}
{"sentiment":-1.5,"text":"I spent 3 nights at this hotel. We chose to stay here because we brought a group on a charter bus and they had accommodations at a villa that did not allow charter bus parking. Our first night in Orlando we stayed at the Best Western Kissimmee Inn, which was great, but on the other side of Hwy 192 and we felt it was a bit too far from our group. The room at the Radisson was a king room with sleep number bed. The carpet was filthy. The bathroom shower had mold and mildew everywhere. I had to go and buy a gallon of Clorox to clean the shower before we could use it. After cleaning four times, the shower did become clean - imagine that, all it needed was some cleaner. The furniture had a lot of water damage where I assume the air conditioner had somehow leaked water on it - it had rotted a lot of the wood. The room had a musty smell, hallways were extremely warm, and guests side entrances smelled of urine. We were in room 108. The staff was very friendly and helpful but the property and accommodations were substandard. If this hotel had rates for 19.99 then I would say it's a great deal; anything above that and you need to make a reservation at the Best Western Kissimmee Inn (formerly Baymont suites)."}
{"sentiment":2.5,"text":"THis is a beautiful hotel with friendly, helpful polite staff. We had two room both excellent, spacious comfortable with astounding views over central park . We had a very happy time here. You are within walking distance of many important sites (e.g. Central Park, the Frick collection, the Metropolitan (bit of a walk), Rockefellar centre. We did not eat here all the time (because we wanted to eat out in New York to get as many different experiences as possible) but we did eat in tne garden cafe once which was excellent. There are many cafes and restaurants in the vicinity."}
{"sentiment":2.5,"text":"This was our first time visiting Rome and we stayed at Hotel Della Torre Argentina. We saw that it had great reviews on Tripadvisor, and it is very centrally located. My husband and I are huge walkers, and this hotel is about a mile to the Coloseum, and a mile to the Vatican, and a mile to the Trastevere. You are also a few blocks from Campo de Fiori and the Pantheon. Also, if you need to hop on a bus, there is a bustop right in front. We were in a room with a private terrace that had a great view of Rome: Pantheon in one view, the Coloseum in another. Every evening before dinner we would sit on the terrace and have a bottle wine with some cheese with are view of Rome and could look down at all the traffic and people walking along the sidewalk. The staff are very friendly, the breakfast was the best we had our whole trip, and the room was large and comfortable. We did not have any complaints. We will definitely be coming back here on our next visit to Rome."}
{"sentiment":1.5,"text":"Las Vegas was just a stop-over for us on the way to the Grand Canyon. I was shopping for price when I booked Circus Circus for two nights, long enough to catch Mystere by Cirque du Soleil and to get a small glimpse of Las Vegas. Our room, on the 11th floor of the towers, facing the Stratosphere was clean, large, and truely a \"non-smoking\" room for less than $100/night. This hotel is obviously frequented by folks of more modest means than the fancier hotel/casinos at the other end of the strip-lots of young children. We were rarely in our room and walked many steps to catch all the sights of LV in 36 hours. If you are looking for a luxury resort experience in LV, don't stay at the Circus Circus. If you are just looking for a relatively \"cheap\" place to crash each night and don't mind putting on a few miles, Circus Circus is perfectly adequate."}
{"sentiment":2.5,"text":"we keep coming back to the loden! Location is primo, we continue to find little bistros, shopping and great walks all around. Staff and hosts are always helpful and gracious. Yoga mat in each room allows one to start or finish the day in sync with the great urban viewscape. No problem having a great vegan breakfast at Tableau - thanks for that. And so easy for business downtown. Close to skytrain for airport...the Gems are endless. See u again soon,"}
{"sentiment":1.5,"text":"My husband and teenage son travel stayed at the Hotel Muguet ealier this month and we were very pleased. The place is a bit small but very comforable. We had a triple room that was perfect for us. Large bed and sofa-bed. Bathroom was very clean and fresh towels very day. Breakfast included fresh baguettes, croissants, cereal, fruit, juice, cheeses, ham, eggs and yogurt. Breakfast was served in a cute, glassed enclosed courtyard. The hotel is located near the Eiffle Tower and a metro stop. There are lots of restaurants and shops on the main street. Near Rue Claire (a great, no traffice street with lots of shops, cafes and markets. The staff speaks English and they have free Internet for those of us that use Facebook."}
{"sentiment":2.5,"text":"First I want to comment about some of those very bad reviews of this hotel: 1. Stolen stuff: There is FREE safety box in the room. You can use that! But we never felt like the cleaner or anyone was after our things. But then again, we did use the safety box. 2. This is NOT a hotel for children or kids. Some think it's a plus, some might find it a negative thing. It's more like hotel for more gown up people who enjoy finer thing s of life ;) 3. The towels were always clean (sometimes maybe with a stain or two, but always clean). And the bed linens were dry and clean (at least during our 3weeks stay). 4. The pool was small, when compared to the ocean!! But the pool was huge enough to get a good swim around it. And if you want to use bigger pool, you can use all the other pools in all the Riu resorts. Some of our highest points of this hotel: -The service was excellent! So friendly and helping. -Lovely clean grounds. -The beach was gorgeous (we saw the beach first time at 2007 when it was very narrow with the sand bags and we loved it then too). -Lovely buffet, somedays the selection was ok, other days it was excellent! But everyday we did get loads to eat. -The over all feeling of this hotel was just so amazing! Well, you just have to feel it yourself :) -The gym room was nice + handy, next to the swimming pool. Maybe a bit small, but still adequate for our use (sometimes a bit hot/steamy if the A/C wasn't on) Bad: Well, only thing I can think of was the vegetarian food at the buffets. It would be better if the vegetarian dishes had their own section (now they were among the meat dishes + some other hotel guests used the meat takers to the vegetarian dishes). But even thou I had to skip some vegetarian dishes due to the meat takers in them, there was still plenty to select :) And we will return and even bring our friends with us!"}
{"sentiment":2.5,"text":"We just returned from a trip to the Golden Nugget. It was our first time in Vegas and we really enjoyed our stay at this hotel. The downtown atmosphere was so much fun and the hotel had a lot of great features. We stayed in the Carson tower, which although being the older tower had renovated rooms that were very spacious and did not dissapoint for the little amount of time that we were in the room. The swimming pool with a shark tank in the middle was a great place to relax and take a break from the gambling. Since we are not hard core gamblers, the lower limits at the downtown hotels made it possible for us to gamble and not feel like we were going to have to mortgage the house to cover any losses. Most of the time you can find $5 blackjack tables (during the evening limits seemed to all go up to $10, but still less than the $25 minimums at most of the strip hotels). The nugget also offers affordable poker tournaments every few hours with $65 buy ins, which were a great way to play some poker and enjoy a few drinks. The food was great tasting and reasonably priced at the hotel. We had meals at the Grotto (Italian), Red (Japanese-Sushi) and the Carson Street Cafe. I would reccomend eating at any of these restaurants. For breakfast we strolled down Fremont street and there were a number of options for those looking to cut the cost of the trip down a little by avoiding paying for 3 gourmet meals a day (Krispy Kreme, Starbucks, McDonalds). One thing we weren't sure about was whether we were limiting our Vegas experience by staying downtown, rather than on the strip, however the strip/downtown express bus made it possible to get to and from the strip in 15mins or less and a 24 hr pass was only $7 per person. We spent a full day and evening wondering the strip and took in a show at the Venetian, but in the end, we decided that downtown was a little more our taste as the strip was a much more expensive playland (We spent more on one meal on the strip than all of the meals combined that we ate over 4 days at the Nugget). The Fremont experience was also a lot better than I was expecting based on some comments that I had read on here. We thought it was a fun experience, wondering along the street, drink in hand and taking in the free concerts offered every night. The only complaint I had about the Fremont street experience was the last night we were there, they had a Mexican band playing, which seemed odd as 90% of the clientele of the downtown hotels is caucasian and don't speak Mexican. Even given this we managed to have a good time by wondering through some shops and taking in the other sites while that concert was ongoing. The afforementioned bus pass was also handy at getting us to the Outlet shopping mall which was another relaxing break we took during our trip. The shopping was approximately a 5 min bus ride from the Golden Nugget. Overall, we had a great experience at the Golden Nugget and will return again at some point."}
{"sentiment":1.5,"text":"We got this hotel on BA site, and we feel we got a great offer. The room we had was fabulous! It was lovely and a great view of the aquarium next door. The staff was nice; breakfast was plentiful. I still think about the lovely rolls. The linens were clean (although not new) and the bathrooms were cleaned everyday! The hotel location was extremely convenient- we walked everywhere. My two cautions: IF you have allergies, you should be aware that the hotel only uses the air-conditioning during certain times of the year (they told me that they would not turn it in since it was only late March ( I didn't really press the issue however since my allergies surprisingly didn't flare up and it really wasn't that hot as it turned out). Secondly, I, personally, would not have felt comfortable walking down the street alone after dark since I am rather small woman (that wouldn't really be smart in any city however I suppose..). There were a couple questionable, and somewhat, aggressive people out in the alley beside the hotel around midnight. Since I was with my husband each night, I felt completely fine, so unless you are a small woman who wants to walk alone after dark, the neighbor seems safe enough. Also, the neighborhood at the opposite end of the termini is pretty sketchy so you should be sure that you are walking in the right direction when you exit the termini- I got confused about which door I exited and got somewhat turned around (don't go left out of the termini- Go straight or right unless you are positive you know which direction you are headed). You need to walk straight for a block when leaving the MAIN exit and then turn left on onto Fillipo Turati. You only got down about a block or so). I still miss the roar of the Vespas!"}
{"sentiment":2.5,"text":"Astoria Hotel is easily found just 5 minutes walk from Termini station - Very handy! After a simple check in the porter showed us to our room. He was a very friendly man and told us that we had a \"very romantic room\" He was right we had a room on the ground floor over looking the well kept gardens, The room was well presented, clean and tidy and had a modern bathroom. Breakfast was served downstairs and was also very well done. We thoroughly recommend for people staying in this area of Rome."}
{"sentiment":-0.5,"text":"Ok for the modest price Ok for the price and only if your are staying a day or two. This is one of the least expensive ok hotels in Waikiki and is in fair location (a little far to lug things to the beach, close to shopping and other Waikiki activities, good from a driving point of view)Parking is $12. Room had microwave and small frig. Free Internet was available only in the lobby.Bathroom toilet wasn't flushing but housekeeping was there within 2 minutes both times we called.Room was adequate and clean and was worth the modest price (Hotwire).There are a few better hotels under $100 if you are planning a longer stay."}
{"sentiment":-1.5,"text":"I am incredibly disappointed with my stay so far, we arrived yesterday after an 8 hour car ride and were checked in by a very uncaring, unsmiling girl at the front desk who said only one of my rooms was ready - at 3pm?! That's unacceptable. I reserved a room with a bay view and got first floor, looking at the pool. I would not recommend this hotel - terrible service"}
{"sentiment":2.5,"text":"My family of two adults, four children - two boys, two girls ages 7, 9, 12 and 14 stayed at the Floridays from July 23rd-30th. We didn't want to leave! We have stayed at many Disney area hotels, including the Boardwalk in the park and when you look at what you're getting for the money, the Floridays ranks number one for value. We stayed in a three bedroom condo - the girls had one bedroom (with a double bed for each girl), and the boys had the other. They had a HUGE bathroom and a linen closet, all on their own \"wing.\" The living quarters were a good size, with a full size, well stocked kitchen, dining area and living room with 37\" plasma TV. My husband and I had wonderful privacy in our king bedroom suite off of the living room...and far enough away from the kids' wing for privacy. Our bathroom was very large and icluded a jacuzzi tub that my kids took advantage of often. The hotel staff was extremely friendly accomodating. Ray, our bell captain not only delivered our luggage but gave us a tour of the condo when we arrived so we wouldn't question where anything was or miss one of the many features! The main pool (we were lucky enough to stay in building A, closest to the action) was all the kids' needed an then some after a long day at the parks. Our bartender at the pool bar was extremely kind and friendly, and mentioned that sometimes the pool bar remained opened until 1am if the crowd was still there, enjoying the live entertainment that is there on the weekends. The Palm Cafe was a great resource the occasional breakfast sandwich or snack. My husband would make nightly treks to the nearby grocery store, Publix to fill up our frig with drinks to bring to the park the next day. There is also a Walgreens in that same shopping center, as well as a Chinese food restaurant and Subway. We also ate dinner one night at the Benihana in the parking lot of the hotel - walking distance. The food, and the show that the Hibachi chef put on, were fantastic! The daily shuttle service to and from the parks was reliable, on time and transported you in a plush, air conditioned bus. One HUGE bonus of this shuttles over some we've used from other hotel properties is that it went directly to and from Epcot, no picking up or dropping off other hotel guests on the way. This is a big bonus and meant that we were never on the bus for more than 15 minutes coming or going. My family and I can't say enough about the Floridays. It enabled us to have a wonderful, memorable vacation with virtually no glitches. We will definitely stay there next trip to Disney!"}
{"sentiment":-1.5,"text":"Don't Stay Here! If you like motels that you can rent by the hour then this place is for you. You will be very comfortable with the run-down lobby and the slow elevator thats posts a hand-written sign of 5 max. Once you enter your suite you will feel right at home with the worn dirty carpet and the moldy smell. Torn wallpaper, exposed pipes and uncomfortable bed complete your experience. We checked-out as soon as we could book into another hotel and they refused to give us a full refund for a room we did not use. Enjoy your stay!"}
{"sentiment":-1.5,"text":"I loved the location because you are in the heart of everything from shopping to broadway. I was not so pleased with the hotel. I was there for four nights and the experience was terrible. I have traveled extensively in the U.S. and never have I been treated as if I was not there. The lobby was nicely decorated, but that is the only positive thing I have to say. The staff was not polite. When I asked questions it was if I was a bother. When I called for service, it seems as if I was a bother.Once I called about the internet connection and no one ever showed up for repair. The rooms were small and SO COLD. I asked if there was anyway that I could get heat in the room and I was told \"no.\" After constantly calling and complaining, the serviceman brought a small vented heater. This is the worse experience I ever had in a hotel. It is the experience in traveling that makes it so great and if the hotel is not a great place the trip is downhill."}
{"sentiment":2.5,"text":"Okay, it's a cheesy title for the review, but hopefully I'll make it up in details. My wife and I stayed at the Wynn in late April / early May for 2 nights. While there, we stayed in a panoramic view room with a strip view, did a little gambling, attended Le Reve, ate at 2 of the restaurants, and she received treatments at the spa. Here are some of my observations that may help you decide whether or not to stay: Lobby, Common Areas, and Service: The grounds at the Wynn are very impressive. I know that some of the previous reviewers have taken issue with the lack of a theme, but I think the theme here is probably best described as \"elegant excess.\" No, there's not a miniature Eiffel Tower or roller coaster or canals running through the property, but there are lush flowers, bright, airy tones, and chandeliers hanging from vaulted ceilings seemingly in every direction you turn. It's very beautiful, as much as a hotel / casino can be beautiful. The fresh flower arrangement in the Buffet is simply breathtaking, and the pool grounds are just gorgeous. We saw only a little of the evening waterfall show, so I can't report much about that, but I would definitely reserve a patio seat for the future. Check-in at the lobby was a breeze, and the staff was very helpful, upgrading me from a regular room to a panoramic room without being asked. Housekeeping was unobtrusive and effective, exactly as you'd expect from a hotel of this class. I did not have much other contact with the staff, as we never ordered room service or availed ourselves of the valet services. But everyone we spoke with seemed to enjoy working there, and that's always a good sign. Room: Ample size (not huge, but a large bedroom with a sitting area, a hallway and a large bath area. Each room has a flat screen TV that displays images and plays mood music, which gives the room an immediate welcoming feel. The furniture is good quality - nothing extravagant, but solid. Also, each room has a piece of artwork, and the 2 rooms I visited both featured something modern, which gives the room a fresh, contemporary feel. The bed, ah, the bed! Excellent quality sheets and bedding, plus a soft and wonderful mattress. I love a good quality bed, and my wife is very picky about hotel beds, but this passed with flying colors. In fact, we considered replacing our own fairly new mattress and sheets (their store can arrange all of that for a price, of course). Both nights we enjoyed a quiet, restful sleep (there was a turndown service). Also, curtains are motorized with a switch by the bed, to control both the blackout curtains and the gauzy white translucent ones, so waking up in stages is made easy. The couch is nice enough, and there is a sizeable desk, and high speed internet for those who need it. Also, the minibar features a number of high quality snacks (I seem to recall cookies, potato chips, and nuts, though I know there was more) as well as bottled spring water (Fuji, I think). To me, the prices aren't as outrageous as many 4- or 5-star hotels, and I was pleasantly surprised by that. I seem to remember most things were in the $5-6 range, and considering the convenience, I think that's probably fair. The view was nice (we had a high floor in the 50s - though there are no 40-49 floors, so we weren't quite as high up as it sounds), but since we were situated at the end of the Strip, a lot of the major casinos and lightshows were something of a sideways view. The bathroom was all marble, with his and hers vanities, and a separate shower (with a bench) and large tub. Very impressive. Definitely met the wife's standard of approval, which seems to involve copious amounts of marble and big soaking tubs. They supplied high quality soap and shampoo products (brand escapes me - sorry!), and replaced each day, as expected. Another, smaller flat screen TV was positioned near the vanities. Robes were waffle weave cotton, very light and comfortable, and one-size fits all (sorta) slippers in plastic wrap. Entertainment: The gambling was surprisingly good for video poker players. As many before have mentioned, many of the tables have high limits, and lots of people with a lot more chips than I'm willing to freely throw around. But the video poker payouts were fair (and surprisingly better than the nearby Venetian, and MUCH better than T.I. across the street). While we did the majority of our gambling at the Red Rock (even better), the Wynn was surprisingly the best bet of the \"new\" casinos on this end of the Strip for video poker (though you're looking at $1 minimum denominations unless you play multi-hand). We also attended Le Reve while staying at the Wynn. I opted for the VIP package (highest row of seats, but very comfortable stadium seating with flat screen TVs at our feet showing the underwater action). I found the TV screen okay, maybe even a little distracting at times, but the champagne and chocolate covered strawberries, as well as the outstanding view, definitely made the splurge worthwhile. But, I don't think there's a bad seat in the house in that theater. Le Reve definitely strongly reflects the Cirque du Soleil influence of its founder, which was a very good thing in our case, since we love that series. In our group of 4, opinions were mixed on which Cirque show we preferred, but Le Reve made everyone's top 2 and probably my #1 (yes, I know it's not technically a Cirque du Soleil show). It was quite a night, and my only complaint is that the early showtime (7:30) made it difficult to comfortably dine in the restaurants and get to the show with time to spare (most opened at 5:30 PM). I know some of the restaurants offered prix fixe pre-show menus, but we preferred to order from the regular menu. (The 10:30 showtime was too late for one of our party, so that wasn't an option.) Dining: We had breakfast twice in the Terrace Point Cafe, once inside and once overlooking the pool (definitely recommended, weather permitting). Food was good (I think the banana custard-raspberry french toast was my favorite), though some of our party only found it \"fair to pretty good\". And despite what the menu says, they will let you order from the lunch or dinner menu as well. Our pre-show dinner came at Daniel Boulud, described as casual-elegant on the website. I'd say that description was spot-on, and the food followed the feel of the restaurant. We enjoyed dinner, particularly the cheese tray, though none of us was overwhelmed by the entrees. I would go back, but I would definitely prefer to try some of the other restaurants first. One thing to consider: we had originally asked for patio seating, as it looks out on the lake and waterfall, but it was just too hot that day, so the staff graciously accomodated us with an inside table. However, with the doors open to the patio, it was still very warm in the restaurant. I think this would have been a marvelous venue if the weather had been nicer, and the patio would certainly have been our preference. Spa: My wife swears by this spa. She and her mother spent the day in the spa, each receiving a 90-minute massage, and passing the time using the other facilities: jacuzzi, steam, etc. I can't speak firsthand about the spa facilities, as my spare time was mainly spent gambling, but I can pass along that the Wynn sets a high standard. If there is a criticism, it's that it's somewhat small, which worried them coming in, but it turned out to be very, very nice, and well-run (as opposed to the spa at the Red Rock where they had visited the day before - that was a mismanaged nightmare). Both of them made a point of writing down the names of their respective masseuses, so they could ask for them specifically next time, and apparently that's a rare thing for 2 of them to be so good. Franky, my wife and mother in law have been to a lot of spas, and this is absolutely one of their favorites, so if you are a spa person, this should be quite an experience. As with most things at the Wynn, it's not cheap, but you do get what you pay for. And that isn't always the case at many fine hotels. Wrap-Up: All in all, I'd say the Wynn delivers a luxury hotel experience at a fair (not cheap, but fair) price. A lot of the little perks, plus the terrific beds and bedding, nice bathroom, and overall excellence have made this our primary destination when we stay in Las Vegas."}
{"sentiment":2.5,"text":"great hotel, outdoor pool ,with a huge mall,3 miles from the airportl"}
{"sentiment":2.5,"text":"The best for New York City This was one of the best hotels I have ever stayed at! The location in Times Square was perfect for the hustle and bustle and it was easy to get to other parts of the city. Our room was a corner room and therefore it was HUGE! It had a sofa even and the bathroom was almost the size of a normal hotel in NYC. Our view of Times Square was really something to see and we liked falling asleep to the street sounds. Just about everything was perfect about the Marquis. However, I have two complaints. It is ridiculously overpriced, but so is everything else in NYC and the elevator situation needs to be fixed. Riding the elevator is like playing roulette and when it comes it is often times full."}
{"sentiment":2.5,"text":"We got just what we had hoped for and a bit more at the dolphin. It is great to see the kind of service you can get when the people who work there genuinely care about their guests and their business. I was pleased that the street was quiet at night and it was in an area where we always felt safe. Location to access the zoo, seaworld, etc was also a bonus. Five star service at a budget price! Thanks to all the staff who made our stay so great. Our kids were sad to leave the Dolphin."}
{"sentiment":1.5,"text":"I've just returned from a two-night stay. Despite being totally sold out due to two conventions, hotel staff made me feel very welcome and displayed consummate professionalism. Room service was speedy and delicious, the room was impeccably clean, the large (Hawaii sized!) pool was perfect, and this was a really nice stay in beautiful SD. Yes, there is some train noise if you're on a lower floor, and the rooms could be a bit larger, too. But, all things considered, this is a very nice property perfect for business, pleasure, or a little of both. I recommend the hotel and the Yacht Club Restaurant, too. 4* for sure!"}
{"sentiment":1.5,"text":"Having just spent 6 nights at the fantastic Kahala Mandarin Orinetal on Oahu, I was a little disappointed the Kea Lani on Maui. Overall, the hotel is very nice, with large suites, a private beach, decent pools, including an adults-only infinity pooi but there was something extra just missing to make it exceptional. It was probably the quality of food in the restaurants that let it down. Although ok the food didn't match the 5* billing. In Oahu we found ouselves returning to the hotel restaurant night after night because it was so delicious. In the Fairmont however, we walked along the coastal path to the other hotels in search of something superior and generally found it. Still a very nice place to stay but with slightly better food this could be fantastic."}
{"sentiment":2.5,"text":"My wife and I stayed at the Venetian for three nights in March. Overall, we really liked the hotel and had a great time. We stayed in the Venezia tower on the 15th floor. Here are some likes and dislikes: Likes: - The rooms were clean and well appointed - Housekeeping did an excellent job - The hotel offers countless dining options - The pools are huge with plenty of chairs to go around - The gaming floor was well ventilated (not smokey) - Table limits were reasonable and drink service was prompt - Nice cafeteria right off the gaming floor to take a break Dislikes: - The place was so huge that it can be quite a hike back to your room - Restaurant prices were a little steep Recommendations: - I would stay in the Venetian tower so that your room is more accessible - The Grand Lux Cafe offers great food at reasonable prices - Breakfast at Bouchon is very elegant - Check out Tao night club and Tao beach if you get a chance"}
{"sentiment":-0.5,"text":"For the theater district, the location is great. Our room was extremely tiny and uncomfortable, even by New York standards, and there was no means of circulating air. No fan or AC and the windows were right up against another building so they provided no relief (actually, we weren't supposed to open them but we had no choice). The heat was uncontrollable, making it impossible to sleep. They told us there was no other room available. Quite the disappointment after having booked months in advance. Rooms like ours are the type they should have saved till the very end for last minute walk-ins. Check your room first!"}
{"sentiment":-0.5,"text":"Couldn't pay me to stay here again No respect for the handicapped or elderly. Bathtubs have no tread or handrails which cause falls. Sustanined injuries due to poor design of rooms and resort refused reimbursement of medical bills. Customer service very rude. So much more I could tell you. Please contact me if you want more info. Its unbelievable. Treasure Island surely tops this place."}
{"sentiment":1.5,"text":"This Hotel is perfect for anyone that is looking for a clean, comfortable, budget hotel. I went with 3 other girls on a 3 day Girls New York trip, and we were VERY happy with the hotel. The staff is super friendly and very helpful with anything you needed. The rooms were big and very clean. The hotel is located in upper manhatten, but it was an ideal location. Central park was only a 5 minute walk, and the subway was just out the front door. A great Thai restaurant is right next door (the lemon grill i think it was called) the food was incredible and the atmosphere is great. I'd highly recommend the pad thai. On the left as you come out of the hotel is a 24 hour drug store, which came in really handy, and across the street is a Starbucks...couldn't have asked for more conveniences. I read all the reviews on this hotel on www.tripadvisor.com before going, and due to the positive feedback I booked the hotel, because initially I was sceptical because of the low price, and I have to say I agree with all of the positive feedback on this hotel. I would highly recommend it. I'm definately going back."}
{"sentiment":2.5,"text":"My wife and I stayed four nights (18-22Nov2010) in this Rick Steves-recommended three star hotel located only blocks from the Eiffel Tower. Our comfortable and clean room two floors above ground level was the larger of two cent double cent 1/4 sizes offered in the hotel, with two twin beds, mini-bar, room safe, bathroom with dual sinks and tub/shower combination and a closet separate from the bathroom containing the toilet. The room was very reasonably priced in off-season November, particularly when combined with a free breakfast deal obtained by mentioning Rick Steves cent cent name when booking. The buffet breakfast, available in a large public room, was English or American cent style cent 1/4 with scrambled eggs, sausage, cereal, fruits, and juices in addition to the traditional French breads/rolls and coffee. Vacated dining tables were quickly cleaned and place settings replaced by the hotel staff. The hotel had a small elevator for schlepping suitcases, a cent common cent 1/4 room near the front desk with several computer terminals providing internet access, an effective housekeeping staff that kept our room spotless and bathroom sundries replenished, and a welcoming and helpful, English-speaking, cent front desk cent 1/4 staff. If there was one small flaw in this fine hotel, it was that one could easily hear hallway conversations, knocks on doors, etc., through the doors into the rooms. Fortunately for us, neighbors on our floor were quiet. In light of less than glowing comments in TripAdvisor about other similarly priced hotels, Hotel Relais Bosquet seems to be a true cent find. cent 1/4"}
{"sentiment":2.5,"text":"This was my first stay at Red Rock, and it was wonderful. I only wish I had been able to stay more than one night. I come to Vegas once or twice a year and generally stay a several different hotels - some on the strip and some off the strip. In general, I think you get much better value and service from the hotels off the strip. However, you do need a car to stay at Red Rock unless you don't plan to leave the hotel and surrounding area during your visit. There are plenty of things to do other than gambling at the hotel - bowling, movie theatre, gorgeous pool, spa, shopping and there are numerous places to eat in the hotel. There are also restaurants and shops within walking distance outside the hotel. The hotel is just my taste - very modern with lots of interesting art throughout. I love the fact that the doors to the rooms are set off in short corridors off of the main hall. The room itself was nicely appointed. The bed was very comfortable, the room was well lit, there was a large flat screen tv. The bathroom was beautifully tiled in marble, and the walls were covered with leather wallpaper. The bathtub was one of the deepest I have seen and the separate shower was a nice size. I was a little disappointed that the sound on the tv in the bathroom just above the tub didn't work, but that was a minor flaw. The bathroom also has double sinks and nice toiletries. I did gamble in the casino, but didn't win here. They do, however, had a good variety of slot machines and plenty of different table games with decent minimums. I will definitely stay a Red Rock again."}
{"sentiment":2.5,"text":"We booked online from Australia in April 2010. Within minutes of booking we were sent a confirmation email. We arrived late afternoon by taxi and was greeted by Emmanuel who assisted with our suitcases. Booking in was a breeze and Emmanuel answered all our questions. The hotel foyer wasdecoreated beautifully just what I would expect in Paris. The size of the lift was no surprise as we had been in smaller lifts(and much older) in Greece and Italy. We were on the 5th floor. We had a window we could open for fresh air or close and have the AC on. Although our room was small by Australian standards we had stayed in smaller rooms elswhere in UK and Europe. Loved the decor. Having a fridge was a bonus, The bed was very comfortable and we utilised the extra pillows provided, they were much appreciated. . The bed linen was changed everyday. The bathroom was great, again we had experienced much smaller ones in other hotels .Fresh towels daily The shower was over the bath but that was not a problem for us. The rooms were cleaned daily. The hotel location was great and we would highly recommend it. There were tourist maps available in the foyer.The Metro was about 2 mins up the road. There was a number of restaurants within easy walking distance. There was a supermarket close by. Emmanuel had booked an Airport transfer for us 2 days previously.( While we were in Paris there was some industiral action taken by workers which had an impact on the Metro system, therefore it also had an impact on traffic and the number of people wanting transport to CDG airport.) We along with Emmanuel were becoming concerned when it did not arrive. Emmanuel was fabulous he rang the company to find out what was happening. He wasput on hold on the phone for quite some time all the while he was apologising to us. Eventually the transit van arrived and off we went. We were very grateful to him for his assistance and persistance as we don't speak french and to coin an Australian phrase \" would have been up the crrk without a paddle\". We loved Paris and had a great time. We have very happy memories of staying at the Apollen Hotel. Emmanuel and his staff were friendly, professional and extremely helpful."}
{"sentiment":2.5,"text":"We spent two nights with our 9 year old daughter.we had and extra bed added to the room which resulted in a bit less space ut without that extra bed it would have been roomy. Older hotel with carpet and wooden floor which make some noise but it does add to the charcter of the hotel. The breakfast is good before walking through tis city.."}
{"sentiment":2.5,"text":"it was wonderful! and the price cannot be be beat! neither can the firework view! we saw all the fireworks wed, thurs and fri night! sat night went to bed early as we were over and out sunday morning. check in was smooth wed evening. helpful and quick. we had requested the same room as last year (bldg 5 #909) it was booked so they gave us bldng 5 room 1009. went to 2 bdrm. dh off to walmart. dd wanted to hit the pirate pool...it was chilly, but she was excited! slide was closed. she swam a bit and then the hottub. then up to condo and bed for dd. dh and i watched the fireworks on the patio and had some wine. thurs - hit HS and then back to the pool for a bit then to family for dinner fri - hit SW and then to pool and dd had a great time! made some little friends and got to do the slide and swim and do the hottub. then showered. then outlet next door for a bit. had a bite at irish pub. sat - gatorland. pool and hottub again for dd. service at the pool bar is very good. condo was clean. twice during the stay, one elevator would stop working but seemed to be quickly repaired or back on track. we will definitely be back again next thanksgiving!"}
{"sentiment":2.5,"text":"Stayed here on business and I didn't want to leave. Not only is the hotel walking distance to Universal Studios and Adventure Islands, but the hotel is very clean and large. The restaurants were excellent. The pool was very clean and well maintained. The hotel overall is beautiful, clean, and excellent staff where everyone says hello to you when they walk past you. I will return one day as a guest when not on business."}
{"sentiment":2.5,"text":"This by far is the best Boutique Hotel of SF. All I can say about this place is positive! Cafe Andre Rocks! Beds were like being at home, and the rooms are fantastic! Great water presure in the showers which in SF is hard to find! The staff, WONDERFUL! Chris at the front desk is a GEM! Totally knows his stuff."}
{"sentiment":2.5,"text":"This was our second time staying at the LV Hilton. One word \"Awesome!\" You can't go wrong with the price or location of this hotel. The pool was great, although very crowded on the weekends. We received a complimentary upgrade to a nice room in the North Tower at check in. The views overlooking the golf course and mountains were lovely. Check in/out was a breeze. We would definitely stay here again!"}
{"sentiment":0.5,"text":"Great location for SD game or partying on 5th ave (if you are into that) Parking was absurd at $34 a night. Concierge lead us to poor restaurant, seemed like she was not well informed on all the restaurants or the difference btw good food and expensive food. Bar on top of hotel was cool with great view. Staff was overall good. If you get a room with 2 beds that are very small, and the rooms are older."}
{"sentiment":2.5,"text":"%th Time and stil amazin!!!!! Love it!!! The beach!"}
{"sentiment":0.5,"text":"The Milford Plaza is an old New York Hotel that has had every room renovated recently. Although the rooms are small, they are very clean. Our bed was comfortable and the pillows were amazing. We had a safe in our room and an iron and ironing board. The bathroom had soap, shampoo and cream rinse... nothing fancy, and no blow dryer. We had one small issue upon arrival that the staff tended to immediately. I found this hotel very good value for the cost and, truthfully, we left our room at 8:00am and came back to sleep at 10:30pm. We did not need a big room."}
{"sentiment":-0.5,"text":"I just checked out of several days in the hotel after four days. I'm not sure I would recommend it all that highly. I paid $200/night and was upgraded to an executive room. The first room I entered was under construction, so they had to move me. Sloppy work. The second room I stayed with (too much trouble to change again), but the bathroom really smelled of mildew. The hallway on the executive floor kind of smelled old and mildewy. Internet access cost S$35/day which kind of sucks. Had breakfast in the exec lounge one day which was a nice perk I guess. Swimming pool on the top floor is tiny and requires climbing a filthy staircase. This hotel has no place to sit in the lobby! If you meet anyone you have to stand. This may be due to the prostitution problem in the area. I'm not kidding, the entire block across the street is packed with male and female street walkers. Whatever. Good luck. Next time I'll try the Intercon or the Marriott."}
{"sentiment":-1.5,"text":"The price we were quoted for our stay was a lot different then the price we were charged once we got there. There rooms are rated based on an average and availability. If they have a lot of empty rooms then the rooms are less expensive and if they are near full the rate you are charged goes up significantly. Trying to find someone who can explain all this to you is not possible, the staff at the check-in are very uninformed and borderline rude. Would not stay here again and would not reccomend this place to anyone.."}
{"sentiment":1.5,"text":"Again another Hotel that has lived up 2 the reviews on TA...what would we do without TA so thank you 2 all the people who take the time 2 write such reviews good & bad. AS we had been 2 Vegas b4 & only here this time 4 2days we decided on the SouthPoint. From room rate 2 our room 2 the excellent buffet dinners & breakfasts & the free (park yourself) multi level undercover parking we could not have wished for better (having previously stayed at the Mandalay & MGM) yes it is away from the glitz of main stream Vegas & a car would be very handy but for our length of stay it was all we wanted as our main interest was driving 2 the Grand Canyon Skywalk The Alaskan crab legs at the Seafood Buffet were delicious (thank you 2 the guys who risk their lives to catch them) the whole Buffet is amazing both for dinner & breakfast & when you use your voucher from the booklet given to you at check in breakfast then becomes $3.95 each...also if anyone is interested in buying alcohol wait until the SouthPoint. A 1.75lt of Bacardi was USD$19.95 whereas duty free in Australia was 1lt for $25..would not hesitate to stay here again"}
{"sentiment":2.5,"text":"It's actually more than 9 months since we stayed at this hotel but I decided my Tripadvisor map was looking a tad insular so I am filling it out. It was indeed a lovely hotel: we were upgraded (free of charge) to a suite, which was vast, and comfortable with really sensitive heating/air conditioning controls. The staff were really helpful, ( I still say our transatlantic cousins can teach us oodles about high quality customer service) and the location was brilliant, both in terms of being within easy reach of a lot of the major Boston attractions (Boston Pops Christmas concert a life changing experience!) and in that and we didn't have to set foot outside to take the subway: a real plus when the temperature, in spite of the dazzling sunshine, fell to -15C! Would revisit in a heartbeat, but so much world, so little time left to see it in!"}
{"sentiment":0.5,"text":"I have stayed in Las Vegas many many times, and I like to stay at the Lady Luck hotel downtown, Unfortuntaly that is now closed so I had to pick some place else. I choose the El Cortez because I found a mistake on the internet. I stayed at the El Cortez from June 30th - July 5th 2007, and my entire stay was only $55.20. We had a vintage room , only one flight of stairs. not bad. The room was very clean , but small only one queen bed. The bathroom was fine, but no vanity. Water pressure was a little weak , but it did the job. The first night the shower door fell off the track. I told the front desk the next morning and it was fixed right away. the pillows were a little thin asked for extra no problem, asked for an extra blanket the room was a little chilly, No problem getting the blanket. They must pump air freshner into the casino because it always smelled like colone. if your senative to that you might want to stay elsewhere. The walk to the Fremont Street Experience was never any trouble. always felt safe even late at night. The breakfast buffet was a little skimpy but the price was right $5.95 If you use the $5.00 meal coupon in the fun book it was a steal. All in all it was a nice stay, and as I said I got a really good deal. I was not expecting much for what I paid. I was very pleased with what I received. On their web site they show you pictures of the rooms and casino , and they look the same including the bed spread. I would stay here again."}
{"sentiment":2.5,"text":"We stayed for 6 nights at the Residenza Cellini and we were delighted with the location, cleanliness, friendliness and helpfulness of the staff. Nothing was too much trouble. Advice was given freely on places to visit, bus and metro, places to eat, etc. They really did made us fell very welcome indeed. We were told the area was safe to walk around at night and we never had any problems doing this. On the last night we were offered a lovely chilled bottle of bubbly for us to enjoy as a thank you for our visit. My wife and I like to visit different cities once or twice a year. It is our philosophy never to go back to the same city again, as there are always new ones to visit with new sights to see. However, if we did decide to go back to Rome we would have no hesitation at all in booking the Residenza Cellini again. Other recommendations for your stay: Get a taxi to the hotel when you arrive at the airport. The hotel is situated on a little back-street and even the taxi diver with sat-nav had difficulty finding it. If we had arrived by train to the local terminal and had to drag our suit cases looking for the hotel it would have been very hard work. However once you get your bearings, making your own way back to the airport is very easy. Footware: Make sure you have good footware as you will most likely walk alot. The pavements and roads are generally of the cobbled variety and can be very hard going on the feet. Vatican: By chance we happened on a good way to see all the attractions at the Vatican. We arrived early in the morning (8:30am) to see the Vatican museums. There was hardly a queue. After spending a few hours in the museums we headed to the square to see St Peter's Basillica and its Treasure museum. The queue was so long it stretched right aroung the square. Estimated queuing time was aroung 1:30 - 2:00 hours. So we decided to come back again the next morning, which we did, and again arrived early (9:00) and there was no queue at all! So, if you have the time to go on two separate half-days, that definately is the way to do it. P.S. the Treasure museum in St. Peter's was just amazing!! For a day out from Rome: Visit Tivolli! On a sunny day the gardens with their many waterfalls are just out of this world. Finally, may I ask all Trip-Advisors...if possible allow yourselves to be contacted. It is so helpful to be able to ask questions. I always do and I have had written conversations with some really nice people!"}
{"sentiment":1.5,"text":"The staff at TI are wonderful, they were very helpful and friendly. Our room was nice, we requested rooms next to each other and were able to get them. It was my first time to Vegas and my 50th birthday so they gave us 2 bottles of complimentary champagne. The beds were very comfortable. There was a safe and fridge, but no coffee maker or microwave. We bought bottled water across the street at Walgreens, the water in Vegas is awful. The room and bathroom was spacious, we were on the 33rd floor with a strip view - it was beautiful. We never did see the \"Sirens of TI\" as we were always at another casino during their show time. Only played slots - did okay, had a more fruitful experience at the Golden Nugget. If you want to drink while gambling - you need to scope out where the waitresses are - or you will never get a drink. We ate at the Coffee Shop, food was okay, basic, nothing special. We got in late on Friday night, went into Kahunaville, no food available (too late), but we were able to order drinks as long as we were at the bar. Bartenders very friendly (they seem to be hard to find in Vegas - nice bartenders). We did have dinner one night at Isla - again food was okay, nothing to brag about, but the staff was friendly. Buy your coffee at Starbucks - one inside and one outside, much better than the expensive coffee you pay for in the hotel. I would stay again, but would like to try out some of the other hotels we saw."}
{"sentiment":1.5,"text":"nice, friendly atmosphere,breakfast very good,clean rooms,central position"}
{"sentiment":2.5,"text":"This 3 star hotel, whilst located a short distance from the centre of Amsterdam, is in a lovely quite area next to the Artis (zoo). The number 9 Tram runs up the street outside and gives easy access to the city centre (10 mins) and Central Station (15 mins). Having walked the streets of the centre I would much rather have stayed here than right in the centre. The room was excellent (room 116), well furnished, modern and clearly recently refurbished, there were other rooms which were clearly a bit smaller but furnished to the same standard. A wide variety of hot and cold food was available at breakfast. A lovely place to stay and highly recommended. If using the Trams your ticket is valid for one hour on any line - our guide book didn't mention this."}
{"sentiment":2.5,"text":"Landed in The Cadillac hotel at around midnight by accident as the hotel I had booked didn't have my booking. The Staff here were amazing!!! The were always friendly and assisted us with all of our inquiries. Nothing was too much trouble! The rooms were beautiful and less expensive. originally the holiday home of Charlie Chaplin. The Forth floor has been renovated and have flat screen tv's, ocean views and gorgeous paint and carpet. The best location on Venice Beach. Highly Recommended!"}
{"sentiment":2.5,"text":"We've just returned from our third viist to this hotel. Although our last was 4 years ago we were given an upgrade to a top floor suite with 2 rooms, bathroom with large jacuzzi and large balcony with a sea glimpse. To be fair the view is mainly of the surrounding commercial area but it was somewhere nice to sit in the morning. There is also a fridge and tea and coffee making facilities, however there is a charge for refilling the coffee facilities after your first day. Better to pack some of your favoiurite coffee and buy a carton of milk which you can keep in the fridge. We were room only basis so it was handy to have a cuppa before we went out in the morning. The coffee in the dining room is disgusting anyway, or should I say, not quite to our taste!! The room was spotlessly clean and the sheets and towels changed regularly. The staff were all extermely friendly and helpful. Some people have complained about the location. If you ignore the grafitti, which is a common site throughout Barcelona it's fine. It's very quiet at night but there is a bit of building work going on around so can be a bit noisy during the day. Less than a minute away is Bogatell metro station and you can be at the edge of the El Gotico district in less than 8 minutes. from there it's a short walk along Ave jaume 1 to La Ramblas. Less than 15 minutes walk takes you to the beach and Port Olimpico with its large selection of bars and restaurants and wonderful Marina. from there you can walk along the sea front to Port Vell and El Born districts in about 30 minutes. All in all for 316 euros for a 5 night stay you can't beat it!!"}
{"sentiment":2.5,"text":"Rolling Rolling Rolling Rex is Really Rocking i love this hotel! true it is a little old but so what you are in Florence... true the owners Mr and Mrs Lodovichi do lounge around the TV room watching mind numbing tv shows but so what this is their hotel and the fact that they were there from wednesday to friday shows that they care about their hotel and its' guests! The hotel's biggest plus point is the location which is superb as you can literally fall out of bed slap bang bump right into the middle of the Historical Centre of Florence. The rooms don't rock instead they creak but that is simply because the building is so old... The hotel is full of Florentine Character and you will have a superb time chatting to Paolo and the other evening receptionists who are only too willing to help you with your evening's entertainment. I will definitely return to the Hotel Rex."}
{"sentiment":2.5,"text":"We recently spent 5 nights at the Swissotel and as there was a group of us we stayed in various styled rooms which were all a good size with lovely views and absolutely spotless. The bathrooms are fantastic, nice & big with all Swiss good quality toiletries provided. The beds are huge and very comfortable and the pillow menu is the best we have seen, so many choices! From check in to check out everything was a breeze with very helpful, friendly front desk staff, whenever they saw us there would be a smile and a chat about what we were doing for the day etc. We spent quite a lot of time during our stay at Crossroads Bar where once again service was quick and always with a smile. Breakfast choices were excellent; there is enough to keep the fussiest eater happy. I must say a special thank you to Phill Thomas from the Executive Club Lounge, what a gem he is, always so happy and full of advice on places for us to visit in Sydney. I am sure this guy is a walking encyclopedia, we did everything he suggested and had a great time Without his help our holiday would not have been anywhere near so special. Also thank you to Iche, what a lovely lady, we loved chatting to her. The location of Swissotel is so central to absolutely everything, though it was a bit dangerous having a huge Myers next door, so needless to say there was quite a few shopping bags upon checkout!. Pit Street Mall is a 2 minute walk away and Darling Harbor about 5 minutes. I would have no hesitation in staying at the Swissotel again and would definitely recommend it to friends and family."}
{"sentiment":2.5,"text":"We stayed a week at the Royal Palms and had a simply amazing experience. The resort is very unique with stunning grounds and suprises at every turn. Beautiful outdoor public areas and very interesting historical furniture throughout. Jose at the pool is simply the best! This dude more than took care of us throughout the stay (even if his wrist was having some issues). Quite frankly, I would return for the pool service alone. We stayed in a Casita which was awesome. Great little patio area that was perfect for reading the paper and enjoying a wake-up beverage in the morning. Bed very comforable and furnishings made you feel you were someplace special. Really enjoyed the T. Cooke's Sunday Brunch. Other meals there were also very good. The bar is a great relaxing scene. What sets this place apart is the service. You never feel like you are a bother and they really do anticipate your needs. Can't wait to visit again."}
{"sentiment":2.5,"text":"3 of us had the opportunity to get together in Montreal in September, 2008. The Marriott Residence Inn downtown was convenient to downtown Montreal, the room was roomy and comfortable, the buffet breakfast was a full breakfast and all in all the hotel was good value. They also had parking next door."}
{"sentiment":2.5,"text":"This is a very good hotel in a great location at a good price. Within walking distance, and I mean reasonable walking distance, of South Station, Quincy Market, Boston Common, coffee, and more. The room was clean and the bed was comfortable. While the hallways are straight, the rooms are angled so your door is right next to your neighbor's so I did hear when people came and went but no big deal. The walls are a bit thin; I could hear my neighbor's phone conversation clearly, so just keep that in mind. I have seen where some people say the room is small. I saw only my room so I can't really comment in general, but my room was large certainly by big city standards and I was only sleeping there so it was more than adequate for that. The chilled water dispensers and bottles on each floor is a nice touch which I appreciated. Grab a fresh bottle of chilled water on your way out for the day. There is a room off reception where you can check your email, print your boarding pass, and have a coffee. For a major city and in a wonderful location, the price is reasonable and I would stay here again."}
{"sentiment":1.5,"text":"Back Bay Hotel is run by a British chain and is in a renovated former police HQ. It's beautifully furnished and very high-tech. Our room was very large and the bed very comfortable. Oddly, though, the space was not well used. There was one small chair though there was room for either a table and chairs or a lounge chair. Next to the sink, bathrobes hung but nowhere to hang a face towel, and little counter or shelf space. But high-end toiletries were provided. Free wireless internet is provided but it seemed to be incompatible with our MacAir. Only the higher-priced rooms have coffeemakers but coffee is available in the restaurant in the morning. The bar, Cuffs, is fun. Great atmosphere and interesting specialty drinks. The location is near theatres and shopping but the closest T station is about 3 blocks away."}
{"sentiment":1.5,"text":"Great place to stay with your family This is a great place for families to stay. It is right on the ocean. The pool is well lit and had activities to keep kids busy. My son never wanted to leave. We had booked a hotel closer to South Beach for part of our stay and after a couple of night cancelled the remainder of the reservation and came back here. Rooms were large and clean. A little outdated but the atmosphere, pool area and staff more than made up for it. Across the street to the north are couple of strip mall style shopping area with a great mix of inexpensive fast food type places and a couple of higher ends eating establishments."}
{"sentiment":2.5,"text":"Our family of six spent two nights at this hotel in late July. It was a great choice - we stayed in a two room apartment. One room had a queen bed and a sofa bed. The other room had another sofa bed and a kitchenette. The sofa beds were comfortable and the unit also had 2 bathrooms. What I liked the best about the hotel: the staff was friendly and very helpful, the hotel was very clean and roomy, the view was great over a small canal, the location was fantastic - minutes away from San Marco's Square and the Rialto Bridge. We would definitely stay here again."}
{"sentiment":2.5,"text":"This was my best vacation ever! went with my wife for her 30th birthday and we couldn't complain the restaurants are great! The staff will jump at your need to keep you happy were from New York so are expectation for good food is high just be careful with the ocean view room if your on the first floor there is no view but the good part is you can easly walk out to the pool and grab some pool side chairs before the early birds we loved are stay here can't wait to tell my friends and family felt like we had another honeymoon the location is perfect! 12th street and 5th ave. is all the night life you'll need I call it tiki meets chic and just a 5min walk I've stood at many allinclusive resorts in many of the caribbean islands this blows them all away by far thanks to Willie at concierge thanks to the staff at Maria restaurant thanks to tapas staff we couldn't get enough of all the bartenders thanks to Adam and Roberto for keeping the pool side fun!"}
{"sentiment":0.5,"text":"An hotel booking on the Priceline \"name your own price\" program constitutes a certain abandonment of choice of establishment and to a degree location. Having used the program quite a few times mainly for the London area means that I have been allocated the same hotels on several occasions but it sometimes gives the opportunity to try something new. Each novelty brings some element of apprehension, especially if the booking is for several nights. Holiday Inn, Bloomsbury was quite unfamiliar to me - and I reckon to know London pretty well. It is a little off the beaten track only in the sense of being in a small, not unpleasant, square nestled close by a relatively recent block of apartments (Brunswick Estate). In fact it is also a mere three or four minute walk from Russell Square Tube (London Underground rail) station which is on the Piccadilly Line and therefore a direct, no-change route from Heathrow Airport. An important thing to note if travelling by tube with luggage is that to get from the platform to fresh-air involves climbing about 20 steps from the platform, then waiting for a lift (elevator) which is generally very congested. What kind of mentality calls for the elevator to be a floor above the platform? OK It was all built a hundred years ago I suppose. Additional useful note - Russell Square serves quite a few hotels and there is often congestion at the ticket machine especially by young travelers who haven't got London Underground's most useful item - An Oyster Card. Go to Transport for London's website for full details of this essential item. Buy one at any tube station but get one if you are to be in London for more than a day or two. The hotel incorporates a pub (Callaghan's) which also does food but I didn't have the chance to use it this trip as they stop serving at 9pm or two hours before the pub closes. There is a small pedestrian zone within the nearby Brunswick flats development which incorporates a supermarket, Starbucks, several restaurants and on my visit today an enterprising genuine German-sausage stand - Mmmm delicious! Similarly in adjacent streets there are Chinese and Indian restaurants and several other places next to the tube station. Plenty choice for folks who do not wish to eat in the hotel. First positive thing to say is that Holiday Inn has excellent, attentive and pleasant staff. The Italian lady who checked me in did a great job as did her male colleague who was patiently answering a barrage of questions from a wheelchair bound lady about rooms for the disabled. Rooms. I was allocated a room on the 5th floor at check-in and it was small. Small to the degree of having to make my way round the bed to get to the TV and lamp-standard. In fairness again to Holiday Inn my complaint that the room was too small for a 4 night stay and not consistent with a 4 star rating was dealt with instantly and pleasantly by an offer to move me. Due to other commitments that first evening I delayed a move till the following day and then took over a 6th floor business room which was much more reasonably sized. I'm not going to comment much further on the first room other than to say it just does not meet 4* standards. As in the 6th floor room the refrigerator bears a printed sign saying that a\" replacement system is being investigated and it is unsuitable for storing food or drinks\"! Wait a minute! Even small motels in the USA usually have working refrigerators What kind of system are they investigating? Go out and order a bunch of small refrigerators folks! In this day and age it is unreasonable not to provide one in a 4 star establishment. I suspect the \"system\" being investigated is an unwanted mini-bar, another method of extracting every last penny from the client. It's 2009 and few clients are going to be allowed to schmooz mini-bar charges on expenses. The room lacks those 4 star touches. The chairs in my room were worn out and uncomfortable - management please look at Marriott 4 Star hotels in London for some ideas. It's a shame the hotel is let down by those items and it does bring the star rating into question. The hotel is clean, well furnished and pleasant. Elevator frequency is good and controlled access to floors by a key-card system for security."}
{"sentiment":1.5,"text":"Just returned from a 4 night stay at the Park Central. Got a great price on the room, which was very nice. Had a clean, well appointed room on the 21st floor. The only complaint is that all of the channels on the TV were not crystal clear. All in all the stay was great and I would definitely recommend this hotel to others."}
{"sentiment":1.5,"text":"The ground floor rooms on one side of the property have a very musty smell. Luis moved us to other side and rooms were fine. Stayed at property for six nights and our bed was never changed. We did refuse maid service the first two days. We will stay at property on future trips to area. Evening treats are fair to good. Price of room reasonable considering location."}
{"sentiment":2.5,"text":"When in San Francisco I will only stay at The Orchard. The rooms are amazing, the staff is so kind and welcoming and the location is by far the best. So far I have visited the Orchard twice and will continue to stay there. The fact that it is a green hotel is icing on the cake."}
{"sentiment":2.5,"text":"We stayed here for one night at the end of our trip. The location of this hotel is awesome. It's close to everything once you get there. Getting there can be a little tricky, you have to take the 64 bus and make sure to validate your bus ticket or you could get the dreaded fine (couple hundred euro!), which I saw another couple get. Regardless, the hotel is nice and the staff is excellent. They were very nice, and since we were leaving before 8am the next day they wrapped up our breakfast and brought it to our room, as well as got us a private cab to the airport. It was worth the extra ten euros to get a nice car and driver to take us to the airport. Also, being that close to the Pantheon was fantastic. Wait till about 7PM or go super early when the crowds are sparse. Awesome stay and I would recommend this place, although it is a little pricey."}
{"sentiment":0.5,"text":"Stayed for a week for a conference in town. The hotel is right next to the Venetian, but easier to navigate to your room and the parking lot. During check-in, they gave me a bunch of coupons for resturants, two-for-one drinks and free slot play which was nice. The room itself is nice with a living area and oversized bathrooms with seperate shower and bath (same as the Venetian). The room has three TVs including one in the bathroom so you can watch tv as you soak in the tub. The rooms I have no problems with, but the service was a different matter. Although I asked for a room on the high floor when I made reservations, I got the 8th floor with a view of the convention center... (out of a 50 floor hotel). I ordered room service several times, but they add $4 delivery charge and a 18% service charge on top of that, so you end up paying a lot more than what you ordered (some other Vegas hotels only charge delivery charge). I had an issue with connecting to the internet in the room and called IT. They told me that the guy who can fix the problem went home for the night, so they suggested I go to the lobby for wi-fi access...The day before checking out, I wanted to ask for a late check-out because I had do run some errands. Figuring I stayed for a week, they'd give me a little leeway, I called the front desk. The lady at the front desk told me \"we're full, sorry you have to check-out the same time like everybody else\" several times before finally agreeing to extending the checkout time to....one hour. So overall I guess the rooms and casino are nice, but the service has some issues. For a hotel that claims AAA Five diamond hotel, service needs to catch up to the facilities."}
{"sentiment":-1.5,"text":"Just as I'm trying to book a hotel in Amsterdam again, Multatuli Hotel comes up in searches, and the awful experience re-emerges in my head. It was really really awful, the experience is still fresh in my mind after almost 2 years. i'm determined that I won't be back. Never ever. I stayed in a very small single room. Once you entered the room there is a small desk and a wardrobe on your right, the bed is right in front of you (you'll be facing the length of the bed, pillow side on your left), and if you turn left there is the bathroom. At the end of your bed there is a window. The air con is right above the bed. The bathroom smelled of urine. The air con made me cold but there is no way to turn it down, and if you turn it off... it gets worse... there is so much dust in the room that if you turn off the air con, the dust instead of kept on being blown about in the room it settles on you. I could feel dust coming down on my face, my arms, all over me. In the end I couldn't bear it anymore and turn the air con back on. The alternative is to open the window - but being a single female staying - I kept it locked and suffer the cold air con and i could not sleep all night. Because of the small room size, the noise in the corridor is clearly audible. What is the point of renting a room if I couldn't sleep in it?"}
{"sentiment":2.5,"text":"As with most Hyatt hotels, excellent rooms & service! Very brief walking distance from main shopping street."}
{"sentiment":2.5,"text":"I am a Dream Vacation Planner and inspected this resort as part of a Site Inspection Trip. Of the 6 Karisma Resorts I inspected this was my favorite. It is a small, intimate property on a beach Travel Channel ranks as one of the 10 Ten Beaches in the World. They sand is like baby Powder. The rooms are great with a Jacuzzi in each one. Food always fresh due to Karisma growing all of their own vegetables and herbs organically El Dorado Royale. I totally disagree with the other reviews of this property."}
{"sentiment":1.5,"text":"From the location to the decor this hotel is a little piece of hipster heaven. Lucky for us it's just what we were looking for. The room was spacious and had really cool furnishings, and the beds were comfortable. Unfortunately the bathroom left a lot to be desired. The tub was tiny and the toilet was behind a frosted glass door (zero privacy)! We tried the Hash restaurant for brunch which was quite good and relatively reasonable. The location was good in the daytime (minutes from the beach) but sketchy at night, and walkable evening food options were limited (not the fault of the hotel but something to be aware of). We got a very reasonable deal on this property through Expedia and felt that the value for what we paid was good, however if we were paying the rack rate we would likely have been disappointed. Next time we're in the area we'd probably stay in Santa Monica instead of Venice Beach."}
{"sentiment":2.5,"text":"I loved this hotel. The rooms were small, but being a New Yorker that didn't bother me at all. I couldn't stop talking about the plush towels and cozy bathrobe. The bed was so comfortable, I slept like the living dead (and i didn't even take advantage of the pillow menu). They also have a radio, which I always appreciate and don't understand why all hotels don't. I would definitely stay here again."}
{"sentiment":1.5,"text":"A friend and I went to San Juan for a girls' weekend and to celebrate her birthday...there were great surprises from the beginning! The concierge upgraded us to a garden/pool view from a city view and had a cake waiting for my friend upon our arrival along with a personal message for her. Even the person checking us in wished her a happy birthday. The hotel is older but very clean and well-maintained and the pool is absolutely sublime! The waterfall gives an excellent massage...and the hot tub is the perfect temperature. The only complaint either of us had was the length of time we had to wait on the best pina coladas ever by the pool. The music was fun and the towels plentiful by the pool...and the attendants by the beach were glad to set up a beach chair immediately. The only place we dined onsite was the Japanese steakhouse...very good and the maitre'd was delightful but the restaurant was incredibly warm. We walked to restaurants in the area and there is a Starbucks in the lobby next door! I will definitely return...beach was fabulous and clean, iPod alarm clock for your own paradise playlists, taxis are always easily accessible, every request is met with a smile, service was expedient and the beds heavenly!"}
{"sentiment":1.5,"text":"Stayed here with my son and his team mates for a tournament. Very comfortable and fairly spacious rooms. Would definitely stay here again. Plenty of places to eat nearby, especially Plaza of Americas across the street which is connected to the Sheraton by a covered bridge, thus avoiding the merciless heat of Dallas!"}
{"sentiment":1.5,"text":"We stayed in this hotel while visiting relatives in the Orlando area. Check-in was easy and no waiting. They asked us if we wanted a higher floor or a lower floor. The rooms are VERY NICE, and everything is recently remodeled. There is a separate area off the bedroom with a desk and a sofa which pulls out into a bed. They have sleep number beds. There is also an area with a microwave, small fridge and counter. The bathrooms are brand new with granite countertops. Nice, large flatscreen TV, also. It was almost a shame that we didn't spend more time in the room. The only negative is that coming from one direction, you have to go down past the hotel and make a u-turn to get to the entrance, and it is in a high traffic area near the I-4 exit. But the rate we got was much cheaper than the other hotels in the area, and the quality of the hotel was better than others where we have stayed and paid more."}
{"sentiment":1.5,"text":"Great service, great value We recently stayed at the Benjamin for a weekend getaway to NYC. The service here was impeccable - similar to what I have experienced at higher end hotels (e.g. Four Seasons, Ritz Carlton). Check in was fast and courteous. All of our requests were met quickly and efficiently. We had trouble getting our balcony door to lock and the house staff was there within minutes. The location is great for east side shopping and activities. We booked a suite and the size was about average for NYC. Having the balcony was great (and unusual for NYC)! The kitchenette was also a great plus. The pillow menu was fabulous. My husband never sleeps well in a hotel but thanks to the pillow menu he slept like a baby. The only downside I would mention is that the carpets and upholstery are in need of an updating - but I wouldn't stay away because of this. I would put the Benjamin on par with the Sofitel (my prior favorite NYC hotel) and recommend it. There are some great affordable places to eat right in the neighborhood also. I still love the Sofitel - but the Benjamin is worth a try."}
{"sentiment":2.5,"text":"What a lovely hotel! Our room was HUGE - so comfortable and quaint. It is within walking distance from the Dallas Convention Center. We did have to go down some stairs in the hall to get to our upper floor room, but not a problem. Would definite stay there again if we get the chance."}
{"sentiment":-0.5,"text":"The Aladdin was a disappointment. We stayed here in early May 2004 and we expected better given that its quite a new hotel. We've had better rooms at Treasure Island and MGM Grand. Check in was a nightmare and check-out wasn't any easier. Stood for around 30 minutes to check in and we were then bombarded by sales staff asking us if we wanted to buy any tours etc! In our opinion there are nicer hotels on the strip for around the same money."}
{"sentiment":1.5,"text":"My husband and I were vacationing in Paris last month. Earlier this year we were investigating Paris hotels; trying to find a suitable, reasonably priced hotel in a good location. After visiting the Hotel la Motte Picquet website and double checking through Trip Advisor, we selected Motte Picquet and we were not disappointed. The room we had was a small standard room on the third floor facing the street. The room was well appointed and clean. It did have a very small washroom separated by a folding door, but this was not a problem since my husband and I are not very big people. The bed was very comfortable and even though our room did face the street it was very quiet at night. The weather was quite warm during our stay (4 nights) and the room had a working air conditioner (hooray!). Mo and Sandra were both very helpful and delightful. I would recommend this hotel to anyone."}
{"sentiment":2.5,"text":"My wife and I picked the Ritz Carlton in Hawaii to go on our baby-moon at the beginning of January. It was our first trip to Hawaii and it was well worth it. Upon arriving at the resort, they upgraded us to a suite which was very appreciated. One thing that I was not pleased with was that we had booked an ocean view and the suite was not, I asked the bell hop and he told me I could see the ocean if I went out on the balcony and looked to the side, not worth arguing about to me, but it is nice to see the ocean. The resort is set up in a way that there are no real great ocean views in most of the rooms. The staff was excellent. We have been to the bahamas multiple times and we love the Caribbean, but there was no slow service here. Everyone was very friendly and if you have a problem they address it right away. The main beach is a bit rough, fun for me but not for a pregnant wife. The great thing is there is another 3 beaches all within walking distance that are much calmer and are great beaches. My favorite was the Beach at Napili Bay. It is only about a 15 minute walk away. There is a great walking trail that you can take that goes up and down cliffs and there are amazing views. We walked this trail almost everyday. The food was expensive but great, we booked the room with the breakfast buffet that was included and it was well worth it. You could order anything off the menu but the options for the buffet were great. We did not do too many activities, but there are many things to do on the Island. Bottom line is you get what you pay for. This is a great spot, with great service and amenities."}
{"sentiment":2.5,"text":"I cannot begin to explain how wonderful my experience was at the Nine Zero - from arrival through checkout, the service and accommodations were flawless. John and Erin at the front desk were incredible! My room wasn't quite ready (I arrived around 11am) so I went for a run along the river and stored my bags at the hotel; when I returned my bags were waiting for me in my room. The hotel itself is in a perfect location, and as an added bonus my 18th-floor corner room had tremendous views of the Boston Common, Charles River and Fenway Park. The amenities I had requested were waiting upon my arrival. The decor and ambiance were so inviting, I can't wait to go back! It was a pleasure to stay at the Nine Zero, and I would recommend it to anyone desiring a unique, personalized hotel stay in the heart of Boston."}
{"sentiment":2.5,"text":"excellent based hotel excellent hotel lived up to more than expectedthe views form the rooms arent up to much but we didnt go for the viewthe hotel is 5 mins from nathan road and has lots of restaurants and bars nearby also the miramar shopping centre which has an excellent all you can eat buffet in the bottom ---Todairooms large and had all you need the breakfast was buffet style and good for the pricethe staff were lovely very helpful and always pleasantit may not be the poshest hotel in hong kong but dont ignore this little gem the hill hurts the calf muscles but if you go in via knutsford steps throu the garage its not too bad"}
{"sentiment":1.5,"text":"The Skyline Hotel has a lot going for it. Its in a good location for the Times Square/Broadway/7th Avenue area (about 10 minutes walk away). Excellent service by the staff Pleasant, clean rooms A swiming pool (only opens early mornings and evenings) The local area on 9th and 10th Avenues has a lot of bars, restaurants, delis and takeaways to cater for most tastes and pockets. The local area seems safe, but slightly scruffy. So make sure you check Google street view before you book then you have an idea of what its like nearby. To keep the costs down we went for the smallest twin rooms. Overall, these were bettter than I expected and at the back of the hotel (so less traffic noise), but the thin walls meant we could hear the nearby lifts (this was a minor problem for us)"}
{"sentiment":1.5,"text":"My husband and I stayed at the Monte Carlo for 3 nights August 25 to the 28th. Upon check in, the lobby was nice and clean. Check in was easy and fast. Our room was small in size and my husband referred to it as a \"Best Western\". I'm a more pickier person and I thought the room was great. It was a bit small but the bed and the linens were wonderful. The view was perfect of the pool and Aria Hotel. The bathroom was clean and stocked well with towels. The tub was small but it did the trick. I read in a review how the carpets were dirty. Well the hall carpet was stained, probably from the sloppy people who like to leave messes for others to clean up. Our room carpet was clean. Our room was cleaned daily without delay. I did hate the resort fee which i think is a rip off. The casino was a nice size, did not win a cent there. The food court was nice. We ate at an Italian place in the hotel that was pricey but the food was good. The pool was decent. There was also a few cool bars in the hotel as well. I liked the Monte Carlo."}
{"sentiment":2.5,"text":"Our family of four, including our two teenaged daughters, travelled to Kissimmee for March Break and stayed for a week in a two-bedroom suite. The suite was spacious, well-equipped and in excellent condition. The website photos were entirely representative of the room we were assigned. The entire 1400 acre property was impeccably well-maintained. Our suite was located in the East Village but we used the wonderful facilities thoroughout the resort. A very convenient shuttle service, operated by friendly drivers, allows one to travel within the resort without a car. Nevertheless, having your own vehicle would be highly recommended if you want to explore Orlando. Even though the resort was fully occupied during our stay (at approximately 9000 guests!), we never found the resort to be crowded. Our room, backing onto one of the golf courses, was always quiet. The pool facilities were excellent, especially the River Island pool complex with its 1200 ft. lazy river. There are very reasonably-priced restaurants on-site and the service and food quality were very good. An even greater selection of moderately-priced, family restaurants are located just outside of the resort. A grocery store and Super Target are also nearby. We saw no evidence of anything we read in the few negative TripAdvisor reviews. We have already recommended this resort to others since we returned home and would not hesitate to stay at the Orange Lake Resort on our next trip to the Orlando-area."}
{"sentiment":0.5,"text":"My wife were at the hotel from April 11 to April 18, 2011, we chose this hotel because of it's close proximity to 5th Avenue for walking to and shopping, assuming the 41/2 star rating would take care of the rest. 5th Avenue is great, the restaurants, the entertainment, the shopping etc, however, the hotel was disapointing, it definately needs a lot of TLC, the food in the restaurant was edible but the variety was poor, the staff in the restaurant were great but too few which made service often slow. Albeit the pool and the beach are nice, there are not nearly sufficient umberellas at the pool or the beach, the bedrooms and the main restaurant were basic albeit clean, however, and the hotel could have been anywhere as little attempt was made to indicate you were in Mexico. I think in the hotel industry, the star rating is based on the facilities at hand, however, I believe, we all think the higher the star rating the better the hotel all round, this being the case, I would rate the Grand Coco Bay at best 3 star and overpriced, I would not advise it be avoided, just be aware of what you will be getting. PROS: Nice pool Good beach Good Staff Good access to shopping, entertainment and restaurants. CONS: Food repetative and boring Needs TLC Garbage nightly entertainment Lacks Mexican atmostphere Extremely lacking in pool and beach umberellas"}
{"sentiment":2.5,"text":"We stayed at Bahama House for only one night, and wished we could stay an entire week. The amenities, courteous service and atmosphere were far beyond our expectations. An amazing value for a gorgeous, spacious room, luxurious feel, spectacular views of the beach and city, friendly service, and more. I wouldn't stay anywhere else and we are going back next year... or sooner if possible. Wow! Little things mean everything! Extra towels, impeccably clean, prompt attention, free cookies and a bountiful breakfast. The sunrise was fabulous on the beachfront deck with hot fresh coffee. It was home away from home and better. Thank you for the memories."}
{"sentiment":0.5,"text":"Here's what we liked: -Lovely lobby, quick, trouble-free check-in. -Very nice, comfortable lounge area; everyone seemed friendly and relaxed. Full bar with an experienced bartender. -Neat, modern rooms - a nice change of pace. -Rooms are large - although not billed as suites, they are much larger than the typical hotel room, including fulled size couch and chair and a counter bar/table with stools. -Comfortable bed. -Some convenient features in the rooms, including mini fridge and swiveling flat-screen TV (easily viewed from bed or living area) -Decent view and easy access to the Galleria mall. Now, for the down side: -Self parking is pretty expensive for what you get; small, barely secured, uncovered lot. There's no good place to leave the car when checking in, and the valet staff seemed disorganized and unprofessional. -Staff at the desk seemed pretty indifferent about their jobs. It wasn't a warm or friendly welcome. -The walls were extremely thin, creating noise problems even in our 10th floor, exterior room. Drunken patrons tromped up and down the hall ALL NIGHT and we heard every hoot, holler, shriek and giggle like they were in the room. Truly terrible night's sleep as a result. -Furnishings and features were just too cheap to meet expectations for a 4-star hotel. Towels were large but cheap and thin. In-room coffee was very low quality and stale. Tables were made of painted plywood . No glassware provided - just a couple of dinky plastic cups. -Bathroom needed a good cleaning. There was ground-in dirt in the high traffic areas of the floor and in the textured tub. The location is good, as is the first impression of the hotel. Don't think we'll be back, though."}
{"sentiment":-0.5,"text":"Staff was very nice. My room was quite small and untidy. Also the shared bathrooms werent so great. Overall it was a place to sleep at, rather quiet and cheap! (Can only recommend to people without children.)"}
{"sentiment":1.5,"text":"Fantastic, Memorable and would definately return Bathroom Wash area"}
{"sentiment":-1.5,"text":"We stayed in this hotel for 3 nights and the experience there was scary and AWFUL! The room we were given was not in the actual hotel but down the road in some other random building which felt very unsafe to us. So to begin with, we felt mislead into believing we were paying to stay in the hotel itself when in fact our building very derelict, not like the pictures at all! There was a horrendous odour in our room that smelt like something had died in it and it was so strong we had trouble sleeping each night. Our window opened out to a very dodgy looking back yard/alley area so we did not feel able to leave windows open while we slept, which might have help air the room out. Our bed was dusty and we slept without blankets because they smelt so unclean and felt oily. To top it off, the cupboard for our clothes was broken and the table (with all our belongings on it) fell apart on us quite literally. We wanted to complain to the management but to be honest, they were so unfriendly when we first met them we did not feel comfortable confronting them. We also knew that it would be a nightmare trying to get a refund or asking for their help because of their careless attitudes, which was why we endured it. Please do not stay here!!!"}
{"sentiment":2.5,"text":"Went for a fortnight and stayed for a month (thanks to Eyjafjallajkull), but still we enjoyed every day! The rooms are roomy mini-suites (bedroom, bathroom/toilet, separate vanity area, sitting room with well equipped kitchen area). The staff were all fantastic, especialy Jason (as well reported by others - even though he forgot to mention the Ale House for a few days!), Warleen & Eliane. The pool area is smallish, but rarely crowded (except for occasions when school band/choir groups are staying). Breakfast was varied, albeit on certain themes, but with a wide choice, so it needn't be repetative (n.b. the \"hamburgers\" are actually sausage patties!). The manager's special evenings are generous. I can only think the reviewer who complained that the beer & wine weren't cold was a bit eager and hadn't given them a chance to chill down. Transport arangements to the parks was good (changing at Epcot can be a bit of a drag). However, the return times can be a bit restricting. The hotel taxis were expensive for short trips, but if you asked for/called a metered cab, they were very reasonable (compared to London). Metered and hotel cabs were comparable for longer journeys (e.g. to Universal). We used both, as we weren't driving. Lots of restaurants between 5 and 20 mins walk away. The best time we had was in the Kobe at a hibachi table, which was great entertainment as well as good food (with welcome vegetables too!). Given the big fridge & reasonable freezer in the suite, supermarket shopping is a viable option as well (although there is no oven, just hob & microwave). We need to offer a special thank you for the excellent help & support provided by the staff when we became \"distressed travellers\" following the volcanic erruption - they took away most of our concerns whilst Virgin were getting their act together. Would highly recommend the Hawthorn Suites as a base for the parks - we hope to go back again."}
{"sentiment":2.5,"text":"Great hotel at great rates! We booked a longstay package via the hotel website, at a great rate. The Royal Park is officially listed as a 3 star hotel, but I think that has to be reviewed: I would say it is a potential 4 to 5 star hotel.Location is outside citycenter. Hongkong has different citycenters and this hotel is conveniently located inside one of the biggest malls in HK. So no loss there as far as shopping is concerned. Downtown HK is very close by using the MTR, it takes app. 10 minutes to get there. The MTR is a very efficient and cheap means of transport as well as the intricate system of busses (doubledecker, green and red busses). Buy an Octopus card for easy travelling on all public transport.The rooms in the Royal Park were very spacious, clean and with a contemporary interior. We didn't use the breakfast or dining facilities as there were enough restaurants in the surrounding area of Sha Tin.A definite find in HK!"}
{"sentiment":2.5,"text":"all you would expect from the bellagio and more .whilst checking in girl at the check in desk spoke to a manager and got us upgraded to a fountain view room, room was spotless and very welcoming . i won't stay anywhere else now when i go back to vegas . excellent and worth evey penny"}
{"sentiment":2.5,"text":"We had a wonderful stay at the Roosevelt. I traveled with my mother (who has mobility issues) and my six year old son. The hotel is literally around the corner from Grand Cental station so navigating the city was very easy. The hotel is a beautiful historic building. It has been moderized with wi-fi and other modern amenities. We didn't spend much time in the room but each evening when we returned we were so glad to be able to relax in such a beautiful setting. We had a room with 2 double beds, it was big for NY but slightly smaller than average for other parts of the country. Overall it was very comfortable even with three people in the room. We were defineately on a budget and would never have afforded someplace so nice if we hadn't gotten a great discount from their Facebook site. I found the quality and cleanliness to be comparable with hotels I've spent $190/ night on in Atlanta. I would stay here again in a New York minute."}
{"sentiment":-1.5,"text":"I was planning a short trip to New York Dec 03 & on searching Expedia I found what I thought looked like a reasonably priced Hotel. My decision to book this hotel was largely based on the photographs shown. Big mistake! The lobby looks great, & the rooms looked pretty reasonable. On arriving the lobby looked exactly as it did from the photo, but boy oh boy, did my boyfriend & I get a huge shock. On stepping out of the elevator, the corridors were manky & the doors to the rooms were awful. We had booked a non smoking room, but on entering our room, it stank of cigarette smoke & was dark & miserable. We rang down to reception who informed us that it was supposed to be a non-smoking room! Then in order to get moved to another room we had to go all the way back down to reception. Fortunately we did not have to queue again & we were assured that our next room was non-smoking. The room was still pretty dismal & the bathroom barely hygenic. And there was still cigarette smoke wafting into our room, probably from the air vents. The bed was terrible, so we didn't sleep particulary well. I know we spent very little time in the room during the day & evening, but even still, you want somewhere clean & comfortable. The only good thing I can say about the place is that it's directly opposite Penn station & Maddisin Sqare gardens & Macy's is just around the corner. Wish I had heard about Travel Advisor before I booked!"}
{"sentiment":1.5,"text":"copyright ?#x201d; showReview(19164406, 'full');"}
{"sentiment":-0.5,"text":"The night before we left for Honolulu, we stayed at the Raddisson at LAX. The wait for an available shuttle from the airport to the hotel was over an hour! Three totally full shuttles passed since the Raddisson shuttle serves multiple hotels. One driver was surly and said, \"Complain to the company or hotel. I am overworked.\" I called the hotel three times since it was after 10:30 PM and we were leaving early in the AM. We arrived at LAX at 9:15 PM and did not check into this nearby hotel until 11 PM. To the front desk's credit, they upgraded our room; however, the entire pre-arrival experience was so distasteful that we cancelled our stay on the return and booked at the Marriott. The upgraded room while larger was also defective. The batteries on the TV remote were dead and the telephone wasn't turned on or didn't work. Who knows! By this time it was almost midnight and we needed to get up at 5 AM, so we just crashed. All in all, it was a bad experience."}
{"sentiment":2.5,"text":"Outstanding service, contemporary surroundings and clean. Minimalist style and reasonably priced for a New York midtown/flower district hotel. Close to subways and Penn Station. Cheap 'Foodparc' for breakfast next door also. We even had a bed-bug check by a hotel beagle!....which didn't reveal any bugs. If I had to say anything, a minor irritation was that the service was sooooo attentive, even when we put the 'do not disturb' light on, we had a number of housekeeping knocks, phone calls and turn-down service requests from hotel staff. All good though. Highly recommended and will be looking to stay in other Kimpton hotels in future."}
{"sentiment":2.5,"text":"We stayed at the Fairmont Heritage Place for six nights during our girls spring break. The place is awesome. We stayed on the Mustard Terrace in a two bedroom with views of the Bay and Alcatraz.. There was a fire pit right outside our door that we enjoyed every night. The staff here was wonderful. We loved the convenience of the location. We walked everywhere! The continental breakfast was great.My girls thought this was the neatest place they had ever stayed. We will go back to this hotel anytime we are in San Francisco."}
{"sentiment":1.5,"text":"I stayed here last year and gave it a 2. Didn't want to come back, but was forced to because of a business convention. I was pleasantly surprised to see they had fixed most of the problems. Check-in and check-out were fast and efficient. The room technology worked fine. Fitness Center didn't charge just for basic working out. The casino seemed to have better ventilation. Staff members were polite and unobtrusive. The bathroom faucets still splash you and anything on the counters. Good soundproofing on doors and windows. Convention facilities were excellent. Ask for a room approximately 10 rooms away from the elevators. That's far enough to be quiet, but not too far to walk; some of the rooms can be quite a hike."}
{"sentiment":2.5,"text":"We stayed here right before the winter holidays and thoroughly enjoyed ourselves. The Snow Day pkg was great, and the location is centrally located and near to everything. We especially loved the terrace on the third floor, which is a sophisticated slice of park paradise in the urban jungle of downtown SF. The staff was wonderful as well, and my only complaint is that the rooms were very tiny, even by SF standards. luckily, we spent little time in the room, so it all worked out. We will definitely stay here again."}
{"sentiment":2.5,"text":"We booked our room late on the day of arrival. We managed to get for $320 a suite near the top of the hotel. All the amenities in the room that you would expect. First class. Great gym, pool, choice of bars/restaurants. We didn't leave. Pool has loud, cool music - so probably not suitable for older people who like peace and quiet. Pool-side staff very helpful frequently giving us cold, iced water and checking we were ok. We ate in the BackYard restaurant. Very good, friendly staff - although not the biggest portions which was surprising."}
{"sentiment":2.5,"text":"Frustration turned to satisfaction! Upon arriving at hotel I was told that my family suite had been given away because of overbooking. They had nothing else available. But they offered us a second room for no charge. I asked if it was an adjoining room and they said there were none in the hotel. I explained I was traveling with kids and wasn't comfortable leaving my kids in a room even though it was next door. Because of the hour there was nothng that could be done. It was very frustrating when I had a confirmation number and everything. I ended up bunking with the girls and my husband bunked with our son. in the light of day I realized that it really wasn't such a bad deal. The rooms were clean, with 2 cloud 9, pillowtop queens. microwave,fridge, free wi - fi, etc. The free breakfast was right next door and very good selection. The front desk carried laundry soap and all kinds of sundries for a very nominal fee. The pool and laundry were literally right outside our door. Very convenient. The best part was, that morning the manager called and said that we were getting an additional discount to make up for the mistake. So we got 4 beds, two bathrooms for 60 bucks a night. My whole bill was only $400 for a whole week....with tax!!!! That was a two hundred dollar discount and we got twice the space. I would definitley recommend this hotel. They keep it clean and there were staff everywhere doing maientnence. Pool area is nice with music and palm trees. very clean. Great for families. check it out!"}
{"sentiment":1.5,"text":"Location: lovely area above above the Spanish Steps & near the Borghese Park (if struggling to locate Via Aurora, its near the US Embassy). Its on a fairly quiet side street so a good night's sleep can be had even if like us, you sleep with the windows open - all we could hear was the fountain in nearby park/garden. Having said that, it is within easy walking distance of all the main sites - we chose to walk everywhere but could just as easily have caught a tram. Rooms: I think we had a 'superior' room, which was reasonably spacious (approx. 20 sq m) and beautifully designed (timber floor/leather bed/planed veneer wall panels/designer lighting etc). it was very clean with good quality bedding and large shower room that was kitted out with nice finishes + sanitary ware. Hotel: Again beautifully designed and very clean. I think different people have different expections of a 4* hotel. I was only staying for 3-nights and was looking for clean, comfortable, unassuming, so the Berg met my expectations. However, this is a very small hotel and I suspect that it might not suit all travellors, especially if staying for longer or travelling with children becuase the level of service, although pleasant, was quite understated and the bar is little more than a cupboard - fine for most travellers who are probably happy to go out and experience rome, but when we used to travel with our children, i preferred a hotel with a bar/restaurant so that i had the option of having a drink on the premises if desired. Food: We didn't try the room service. The breakfast wasn't especially memorable but was fresh and reasonably varied and although things were topped up, they were not topped up as efficiently as they might have been, particularly the eggs and we were only offered one coffee each, which we thought a bit mean though presumably we could have requested more. Note: there are two or three restaurants on the same street as the hotel. we had a very good meal (though not the cheapest meal we had in Rome) at the Roman Cucina next door but one. the one directly next to the hotel also looked pleasant and was also quite cheap but as taxi loads of italians seem to flock to the roman cucina, we decided on that one. The Berg is a clean, comfortable, attractively designed hotel in a lovely area and on the whole, we were very happy with our choice."}
{"sentiment":2.5,"text":"I needed to stay in Manhattan for a couple of nights, and I picked the President Hotel because of the value and reviews. Value: Excellent. The room wasn't huge but it was nicely decorated and very clean. The room rate was about $80 better than any where else I could find in midtown. I felt I received an excellent value for NYC. Cleanliness: This hotel is VERY clean. Hallways, room and especially bathroom - super clean. It is an older building with a lot of charm. I think the older buildings are usually have smaller rooms than the newer hotels. But I guess that is part of the charm of NYC. The beds were very nice extremely comfortable. The area is very safe and close to EVRYTHING. I would definitely stay there again."}
{"sentiment":-0.5,"text":"Arrived at 1pm, it was easy to find and within walking distance as long as you dont have heavy bags. We were greeted by a very dure male receptionist who told us to come back at 2pm. We were allowed to leave our bags and when we returned at 2:15pm we were given a room key. We found the room ourselves but it was still being serviced and instead of going back down 4 floors we waited. The room was so small as was the ensuite but it was clean. Our room was in need of decoration as was the ensuite, it hadnt aged well. When showering the water was luke warm to cold, not pleasant for November. The breakfast was fine, not particularily appetising but means to an end. There were a few good restaurants near the hotel which were lovely. Also the travel network was good and easy to travel to all the sights. Rome was great but the hotel could have been better."}
{"sentiment":1.5,"text":"the first day we got there the staff was friendly even though we had to wait a little while to get our room. the mall had a great assortment of stores and restaurants. the room of the hotel was to our liking. the only bad experience was that we got lost twice to the assembly activity we had at the silver spur arena both thursday and friday. but till the end of our stay we mostly had a good time. the children loved the pool area. sorry to say there was no game room to enjoy."}
{"sentiment":1.5,"text":"Hotel is one of the better, cheap and cheerful travelodges. Apparently the under hotel car park is a little safer but can be quiet intimidating for a lady on her own at night, you either need change for the parking machine or have to pay by card over the phone. Took a long time and not very user friendly, especially when standing in a car park on your own. Dont think it has CCTV. Staff are very friendly and nothing is too much trouble for them. Would use again."}
{"sentiment":2.5,"text":"Very good hotel, quiet rooms, very central location between Place de la Madeleine and Opera with Louvre and Musee d'Orsay at 15mins walking distance. Everything super. Extremely friendly staff. Bar is too expensive though."}
{"sentiment":-1.5,"text":"we had a very terrible experience staying in this hotel.Staff was not friendly and wanted us to sign all the papers without reading with a comment that we are the only one who refuse to sign in the box saying that we will be send all sort of advertisement. Room did not feel clean, TV had one picture but the talks were from different channels. No soap, no shampoo. Breakfast area had a strange smell and the best was...that cleaning lady was also serving the breakfast...stay away from this hostel. Agree the price was good, but for 2 stars you would expext a bit more."}
{"sentiment":1.5,"text":"We were travelling round the world for our honeymoon, when in Singapore we had two nights to kill before our train to Kuala Lumpur. Luckily we got this deal very last minute on a website. Our room was fantastic, I think it was one of the recently refurbished rooms with a clear walled bathroom etc. Location was superb just in China town."}
{"sentiment":-2.5,"text":"3/4... showReview(19928480, 'full');"}
{"sentiment":1.5,"text":"We stayed here for my mother's birthday. I followed the Hyatt Regency on Facebook and they gave $15 off nightly parking and free internet if you say their secret word. They also gave my family an assortment of candy for my mother's birthday. The location is great, it is easy to get everywhere downtown and the room are actually pretty large for a downtown hotel."}
{"sentiment":1.5,"text":"We actually stayed here back in March 2011 for our 2 year wedding anniversary on the recommedations of Trip Advisor. I had emailed ahead of time asking for a room that was not facing the street as we booked just a basic room and emailed back immediately and were so nice and gracious! When we arrived we were taken to the \"Romance Concierge\" when we checked in which was fabulous and private. I had forgotten my paperwork and was actually very sick when we arrived with no voice and they were so polite and looked it up for us but I would be sure to print out your hotel confirmations! Then we were whisked away by the butler to our amazing room! We were on 2nd floor over by the new wing so we looked out into the grass and the wedding gazebo. This was quite fun as we got to watch the weddings each day. We could even see the ocean from the room! The room is gorgeous.. absolutely enormous and the jacuzzi tub amazing! We brought a detergent tab to run through before we used it but it was spotless and perfect! Turn down service every night was fantastic with scented candles and chocolates! The restaurants were okay.. we actually liked the buffet the best as it had the most variety. We were excited to go to Mexico and get real Mexican food but that was not the case here. Go across the street to the sister hotel for Mexican, we discovered that the last night we were there! Also the tapas restaurant beachfront was very good! We also liked the fun game room to play pool and get snacks and tea, coffee, dont overlook this! Its in the lobby to the right side. The pool is very small and impossible to get a chair. Towel game at its worst! We like to sleep in on vacation and didn't even try to get up early or steal chairs. The beach was a tad better but still not good as people pull the chairs all around every which way. It is a public beach and extremely crowded! We didnt even end up going to the pool or beach much as we did lots of excursions but I found it to be too chaotic, closed in, and crowded. If you are looking for a nice private beach to relax at all day do not go here. We had originally booked up at the Valentin but my husband is very active and wanted to be within walking distance of everything. That is why you book the Royal. We loved walking out onto 5th ave for dinner and shopping each night. We even booked our excursions with the vendors out there. There was a great little shop if you walk out the front of the Royal and right before 5th ave on the right side, that is where we booked our XPLOR, XCaret and Isla Mujeres tour and it was a much better deal than the hotel! The reason we booked the Royal was because of the fantastic location and adults only. If you dont mind the pool and beach being so crowded and getting up early its great! We loved it for the location and the beautiful room!"}
{"sentiment":1.5,"text":"The JW Marriott exceeded our expectations! The room was very big, ultra-clean and nicely decorated. The bathrooms are huge, with a wonderful rainfall showerhead and seperate jacuzzi tub (for 2!). The staff was friendly and helpful. We even got free cookies delivered to the room (it was Xmas Eve). The 24-hour Starbucks is a nice plus. Note, you most likely will need a car to enjoy the location. It is about 10 miles off the strip (a 20-minute drive w/o traffic). For us, this was perfect. The proximity to Red Rocks Canyon meant that our days were spent hiking, we'd come back to the hotel to relax, and evenings were spent on the Strip. Safe travels everyone!"}
{"sentiment":1.5,"text":"compact and bijoux This place was certainly unusual....and a good example of Japanese efficiency of space. In a good location - very close to subway and lots of places to eat within 5 minutes....including my favourite teppanyaki place in the whole of the city...Dante....check out the michael jackson picture! The room is tiny but very clean and at $120 pretty decent value for Tokyo. You should not be in your room much in this city so I reckon it is a good bet. TV is crap but that is Japan in general in my experience."}
{"sentiment":2.5,"text":"The reviews of this hotel have been right on. Great location, staff was great, breakfast worth including with room. It was very hot while we were there and the air conditioning worked great, our first room was a bit small for the two of us, but they moved us to another room no problem and we just loved it. We wished that we could have stayed longer. Would go back there in a heart beat and could stay for a week or more."}
{"sentiment":0.5,"text":"I can't say as I disliked PH, I liked my room (Logan's Run), I liked the bathroom a lot, I liked the beds, I liked the large flatscreen TV. I liked the very fast check-in and generally high standard of service from staff. I DIDN'T like that when I booked it said I had a 'Continental Breakfast' included, however when I arrived I found that this only consisted of $9 a day credit at Starbucks!! WTF! That wasn't even enough for juice, muffin and yoghurt!! And the line-up each day was totally depressing. I didn't like that the PH slots were the tightest I have ever experienced and I really had to go elsewhere for something more reasonable (not that there is a shortage of places to go). Also it took 3 days just to work out which direction you are facing in that quite confusing and oppressive casino layout. Would I go back? meh..."}
{"sentiment":2.5,"text":"The best motel on Daytona its a family owned place. We loved it because it feels like a big family reunion. There is not many of these small lodgings left. The rooms are very clean. I can't wait to go back there next year."}
{"sentiment":2.5,"text":"OMG this hotel was amazing! Check in was mega quick we were very very tired off our 16 hour journey and the staff were right over to assist us with our bags and showed us to check in. We waited around 10 minutes to check in then we were straight up to our rooms to get ready to hit the clubs. We ordered room service a few time which was expensive but worth it when your too hungover to eat out. If your going to Vegas for the clubs make sure you try and sort out guest list into a club each night although club promoters and managers will give anything to a big group of English girls. We got free entry every night into a different clyub such s hardrock, The Wynn ad XS in the Encore. All in all it was amaaaaaaaaazing!! The Aria smelt beautiful all arond the hotel , The shops are great and they have a spa. The pools are great and your up ofr some fun at the weekend make sure you go to the Liquid Pool Partys held next to the pool area. Its like an outdoor club its great. We had to turn the air con ff in the room as we could not sleep. But then as soon s we turned it off we slept like logs. Think they might pump oxygen into the rooms to get you up to go downstairs and gamble, but we werent big gamblers so we never did. breakfast buffet was great- try the eggs benedict if you go it was the best i have ever tasted To sum it up - Definatly Reccomend Aria Definatly reccomend Vegas.Its amazing!! Cant wait to go back."}
{"sentiment":2.5,"text":"I have travelled extensively and this was my third trip to Istanbul. There is no question in my mind that the experience my family and I had at Ada Istanbul Hotel and with the family that operates it, was the best we have ever encountered on our travels. Dogan, known affectionately as Doc, runs the hotel with his wife, and they are by far the most friendly, helpful and considerate hotel owners we have ever come across. Throughout our staff, they were ever present and always available to help with both simple and complicated questions, and always with a smile. We travelled with our 2 year old and they became very attached to them. We stayed in the deluxe suite with the ocean view and were very impressed with the size and layout of the room. This time the picture truly did not do justice to the comfort of the room. The breakfast at the roof top was an awesome experience with good food and selection, and a breathtaking view of the Sea of Marmara and the Sokullu Mehmet Pasha mosque. It was perfect and serene every morning. The location is a 5 minute walk from the Hippodrome and Blue Mosque. Overall, this is the best hotel we have stayed in, especially because of the wonderful owners. We look forward to going back again."}
{"sentiment":2.5,"text":"We stayed there on Black Friday shopping, the rate was 69.00 which was sent to be my email prior to Black Friday, very convenient, comfortable beds, great staff. New Black Friday tradition, we will be back."}
{"sentiment":1.5,"text":"We stayed for 3 nights and thoroughly enjoyed this hotel. The grounds were beautiful and extremely well maintained. There was everything you needed and more in the house and the kitchen area was well equipped. There are 4 different pool areas, all with ample loungers and when we were there, all very quiet. There is a bar at the larger pool where we had lunch twice. There is a varied lunch-time menu of salads, paninis and wraps which we all enjoyed and was not expensive. Our only disappointment was that there is no beach. We arrived and eagerly opened the back door of our house waiting to see the beach and ocean, there is none - only a small strip of sand which is obviousely imported, and although from some of the houses there is an ocean view, there is no ocean access. We would stay there again if in Key West, even now knowing there is no beach or ocean access. You do need to use a car to get arround, however the taxi into town and Duval Street was only $16 for 4 people, and only took about 5 minutes."}
{"sentiment":2.5,"text":"We decided to visit this hotel for our stay in Istanbul based on the other reviews and we certainly were not disappointed. The staff could not have been more helpful and friendly, the breakfast was amazing for a small hotel, such a variety and quantity. The rooms are all decorated in a different traditional theme, we had the 'lavendar odour' and the situation couldn't be better for all the most important sights. In all I really believe this to be probably the best hotel in Istanbul if you want something small, friendly, spotlessly clean and near the sights. If you want something large and impersonal don't come here, leave the rooms free for the more discerning!"}
{"sentiment":0.5,"text":"The hotel is clean and the staff are almost friendly. Location is good but there's better. Rooms are very small (thank God I'm not tall or else I would've suffered). Breakfast is simply boiled eggs, cheese, jam, cereals, juice, coffee and tea. Would recommend it for young people that just need a clean place to sleep in and for young couples who need to save money for other more useful purposes. London is AMAZING."}
{"sentiment":0.5,"text":"I reserved and paid in advance for a room with a King bed, but was given a room with two doubles or queens. I reported this to the front desk and was told there were no King rooms left. This always confuses me. If I reserve it and PAY for it, why don't I get it. As I was only in for one night, I let it go. The room itself was good sized and the bathroom was clean. The hotel is not as close to things as the website suggests, or at least they take longer than you would assume by the given distances posted. Nothing is within walking distance. The parking is pretty expensive at $22/ day self, $30/ valet. If you self park, be ready for a hike back to the lobby. The price per night at $119 was reasonable for the room, but there are additional taxes and parking fees that took my final bill to over $155. If you are there for an overnight stay between flights and don't have a car and plan to stay in, the hotel is in a good spot. If you plan to visit downtown or the Gaslamp area, bring plenty of cash as a taxi will run $30-$50 round trip."}
{"sentiment":2.5,"text":"My friend and I were really looking forward to staying at the Bellagio, and we weren't disappointed. As Vegas virgins, they really looked after us and helped us to negotiate our way around Sin City. Our check-in was delayed as there was a problem with the computers, but all staff were really friendly and helpful about it, and we were relieved of our bags by the chirpy doormen. Then we had our first experience of Bellagio service - namely, anything you want, they'll do it. We had a lovely room, sadly not overlooking the fountains, but then we had a very good rate so we were just relieved we weren't near the building site. We had the buffet nearly every day; it was delicious and although the queue sometimes looks horrific, it does go down very quickly. The deli is also nice, as is the 'Fix' restaurant. We ended up spending a lot of time in the Casino - it is definitely one of the best on the Strip. The fountains are amazing, but be prepared for some cheesy tunes... One evening at about 3am, I noticed the bulb had gone above my bed - one quick call to maintenance and someone came up to replace it within five minutes! The concierge also came in extremely useful - securing us dinner reservations and checking that we were ok. All in all, I can't wait to go back, and would heartily recommend it to anyone."}
{"sentiment":0.5,"text":"As a Marriott Platinum member, I usually seek out Marriott properties when traveling. The Courtyard by Marriott, Champaign, IL was totally unremarkable. On the plus side, it was quiet-we never heard any noise from the many kids staying there that night. The room was also clean. The beds were among the worse I've experienced in over thirty years of extensive travel. The mattress was soft and dipped to the center from both ends. The result was you slept almost at a tilt (if you slept at all). I brought this fact up in the morning to a rather disinterested General Manager whose only comment was that the mattresses were somewhat new. Also, most Courtyards have been updated-thermostat instead of off/on for heat or air. This property has not been updated. Room was always too cold or hot. We were driving through and were not looking for anything but a clean, comfortable room. At least the room was clean."}
{"sentiment":-0.5,"text":"Their \"Suites\" are tiny outdated room with a cheap twin-size sofa bed that was horribly uncomfortable. We used a roll away instead. All suites (They only have suites in one building) overlook the alley and dumpsters. Ours was in the worst spot of all, Asked to have room switched to 2nd floor; desk clerk claimed none available, but several were definitely unoccupied. Check-in staff really don't care, and there was no manager on duty when we checked in just before 6 p.m. The lobby and grounds are pretty attractive, but when your king bed has only one tiny nightstand and the kitchenette features a dirty old toaster and a few mismatched dishes, you know you've been had. We travel quite a bit, and this hotel does not measure up to any of the other major hotel chains' suites. Definitely our last stay with Best Western."}
{"sentiment":2.5,"text":"The hotel took a bit of finding but once there we could not fault the location. 10 minute walk from St Marks. The room we booked was very spacious and we did enjoy the secluded terrace at the end of the day where we sat drank our own wine purchased from the local wine shop. Breakfast was good to."}
{"sentiment":2.5,"text":"This place was amazing in every way you can imagine..especially for the price"}
{"sentiment":1.5,"text":"Stayed here in January for a family wedding on the beach. Whilst it was a basic motel it was well managed and very friendly and helpful staff. We had a problem with a bath plug at 11.00pm one night the maintenance man was very quick to come and repair it. He ended up getting a replacement part, all with a cheerful smile. This hotel gave great service without the constant hand out for a tip that seems to be so prevalent in many places in the States. The staff went out of their way to help us with all the extra demands we made on them. We had occupied 7 rooms in all. They made our stay very much more relaxed and pleasant. The location is also convenient and easy to reach the attractions. We even walked to some!"}
{"sentiment":0.5,"text":"Nice location. Spacious room but awfull wall paint The location of the hotel is really nice. Close to historical areas such as famous Doumo as well as very close to Santa Maria Novella train station and Piazza. When we arrived to Florence by train it took us 5 minutes to the hotel on foot. Also the famous pharmacy Officina Profumo - Farmaceutica di Santa Maria Novella is at the same block with the hotel. The most famous product of this pharmacy is almond paste as hand cream and don't miss the chance to buy it. Also when you get out from the hotel at the right hand side just 20 - 30 metres away you can find a really nice Pizzerria. All kinds of food are delicious with a very good price and service.We stayed in a family room for four. The room had enough space and ammenities. You have to watch your step because there are steps just behind the door. The walls seem very dirty and detoriated when they were even painted recently.Breakfast was adequate but the breakfast room was small. Most of the staff were kind and polite but the waiter at the breakfast room was very rude and stone-faced."}
{"sentiment":-0.5,"text":"We spent three nights here. I would say the room was OK, for those not staying long, but it was a little small if you wanted to open more than one suitcase. The location was good, a subway stop was right outside the front door, and the Empire State building was around the block. For our needs, which was seeing the sights, the location worked well. I was not impressed with the desk staff, but this was a very busy hotel, so perhaps that goes with the territory. We tried to check in early, but that was a no go. We were allowed to upgrade our room (the room cost changed, of course) when we finally tried to check in (at 4:10) and were told it would take about 45 minutes to get the people out of the room and get the room cleaned. About 1.5 hours later, we finally got a key to the room. For the price I paid, I wasn't terribly impressed. There was a safe in the room, but I would have had to pay to use it each day. But, perhaps that is typical for New York, I don't know. Would I stay there again - only if they had a really outstanding special. Otherwise, I'd find another place."}
{"sentiment":1.5,"text":"I am student from Germany and stayed this year (2012) the third time in four years in the windsor house hotel. All three stays turned out to be a good location for students, who want to explore Englands capital. Overall, since my first stay the house has inproved in friendlyness, cleanlyness and breakfast. It is, of course, not the hilton, but it is what you'd expect from the price and it's a fine hotel for that. If they keep the momentary standard of cleanlyness and friendlyness I can really recommend the hotel for those who want to see London and have a well located, not too pricy place to stay. Have a nice stay. I am sure I will come back and planing already to do so this year."}
{"sentiment":1.5,"text":"Brand new hotel. Everything clean and new. Location - the street it is in is not a tourist street. So 10-15 min walk to Taksim sqr but it is a steep walk of 150m to the main road. Good location with taxi (5 to 10 turkish lira) no problem, to main places . No facilitating shops outside the hotel. want something then need to walk the steep road to the main road or take taxi. Service and facilities - hotel staff is very nice and mostly speak good English. Don't get advise from the concierge, he only thinks about is commission. free wifi throughout the hotel although some locations week signal. nice swim pool and gym, restaurant and seating areas. Overall very nice hotel. Room - we where upgraded, I don't know from what to the Club floor. the room is with 2 double beds. It is everything you expect from a good room of 4 or 5 star hotel. Only things was in the TV system, speciality built for hotels, there were no movies loaded and no music loaded into the special channels. tv channels are in turkish and you also get the main news channels in English. Maybe with time it will be sorted. 2 of us came for an exhibition at the expo cnr next to the airport. 30-40 min drive and about 50 lira. hotel cost 200 euro a night with breaky. not cheap but then the other hotels are not cheap too. If you come on business great. I am not sure with the family giving the bit of walk to the centre. depends at the family structure and what deal you get."}
{"sentiment":2.5,"text":"This hotel is pure luxury, upgrade to a Suite. Very high tech in nature. Rooms are a 10."}
{"sentiment":2.5,"text":"We chose this hotel due to its proximity to the Eiffel Tower. The room was very clean and comfortable. We had the room next to reception which had access to the garden - since I booked the room through a cheap hotel site I didn't expect the best room. The staff were nice and friendly and all spoke English when required."}
{"sentiment":0.5,"text":"Stayed for four nights in Hotel Gabriella. When we first arrived we were given a room at the end of the hall on the floor above reception. This room was a strange shape and very noisey as overlooking busy street. The bathroom was a good size and clean but only had a bath with a hand held shower and no curtain. We asked to be moved to a room with a shower and were given a smaller room behind reception. We prefered this room even though we had less space as it was at the back and very quiet from street noise. The bathroom had no bath but had a shower. It was spotless and basic toiletries were provided. Hairdryer on wall was in bad shape and didnt work ( I brought my own luckily) and toilet roll holder was missing. Bed was very comfortable with crisp,clean linen. Air conditioning worked well. As the room was close to breakfast room we were disturbed early every morning as staff prepared breakfast. They spoke in loud voices with no regard for people sleeping in rooms close by. Breakfast itself was dissapointing after the good reviews on tripadvisor. It was very basic and my husband said the coffee was not good. Staff in general were pleasent and helpful about ordering taxis etc. This hotel is handy for Termini station and we found the metro easy and fast to use. The area is not the prettiest but there are a couple of nice, reasonabley priced restaurents nearby. One or two do good breakfasts too. All in all this hotel was ok for a budget hotel but if we were to return to Rome we would try to find a hotel near the Spanish steps which is a lovely area."}
{"sentiment":2.5,"text":"The Paris Hotel has large room and great French restaurants. The maid service was great. I would highly recommend this hotel"}
{"sentiment":1.5,"text":"Earlier in the week, I was staying at another hotel for work for about three times what I paid a night at this gem of a hotel. Staff were nice and helpful, location great and room was a good size. We did not order room service or eat at the hotel, but the free morning coffee was good and appreciated! Back to price and location- you are a block away from one of the trolley lines, a 15 minute walk to the harbor/promenade area; a block or two from the center of the Gaslamp area and an easy few blocks to the other trolley line. The bus stop right outside the hotel takes you directly to Balboa Park and all the wonderful things there. The room was a good size- we had two double beds and plenty of room to walk around, bathroom clean, towels good. Unlike others we didn't hear any noise once we were in our room. We'd definitely stay here again."}
{"sentiment":2.5,"text":"Had a great 5-night stay in 2010; returned for a longer stay in May, 2011. All the wonderful features of this hotel -- helpful staff, well-maintained and clean rooms, comfortable bed, charming decor, and great location -- had not changed. Location is an easy walk to the Louvre & Orsay, Notre Dame & St. Michele & Les Halles -- just 1/2 block off Rue de Rivoli (but avoids the traffic noise) and 1 block from the Seine. Just as good, Chatelet metro station is 1/2 block away and connects you to Montparnasse, Montmartre, Rolland Garros, or even (by RER) to Charles DeGaule or Versailles. Great restaurants, bakery, shops, supermarket all within 5 minutes. We have now stayed in a 5th floor balcony room and a 4th floor superior room and, for us, the added ambiance is worth the price and/or adjusting your travel dates to get a balcony room -- a little larger (still small), but with fridge, tea kettle, and b'fast table; feels more like home. Definitely going back to this hotel next year."}
{"sentiment":-0.5,"text":"i`ve been here before around 2 years ago and it hasn`t changed much.only complaint is they got rid of joey`s restaurant and bar on the top floor which were both excellent,why i dont know .so if u look thru rci`s description it is wrong. anyway, check in, a wee problem because my room wasnt ready for 4 pm,so check in staff were very helpful and upgraded me to a superior suite which was excellent.rooms spotless and maid service 1st class.the hotel is so quiet even with construction beside planet hollywood.which by the way is 3 mins walk and i just love that place.you are 5 mins from the strip which is ok,i didnt use the pool or tennis court which are really the only facilities and looked just fine.they do cheap tickets to steve wyrick magic show at planet hollywood but u can get them cheaper at tx for tonite,would`ve loved a place to have a drink b4 hitting the sack each night but it wasn`t to be, if you want a beautiful suite and friendly staff combined with a very quiet place to stay then this is for you.GET JOEY`S BACK IT WAS GREAT!"}
{"sentiment":2.5,"text":"This is an excellent modern hotel, recently renovated, which is immaculately clean and uncluttered, slightly to the east of the centre of Paris. The nearest tube station - Quai de la Rapee has direct connections to Gare du Nord, Gare de L'Est and Austerlitz. It was a 15 minute walk to Notre Dame along the river. It's in a quiet uneventful street and that made the hotel also a haven of peace in an otherwise busy city. Check in was smooth and efficient and friendly, our room was spacious enough for a two night stay, well furnished, comfortable bed, decent bathroom. Breakfast was very good, buffet style, and it meant we didn't really need lunch. We booked a deal which included breakfast with Priceline, but if you have to pay for it, it's a rather hefty 20 Euros (we paid not much more that that for a very good 4 course dinner at La Biche au Bois restaurant nearby). Overall this is an excellent hotel, very clean (and had good airconditioning, which we needed as it was 27 degrees C (80F) when we were there). It was slightly out of the hub of Touristy Paris - that can be a good thing or not, depending on why you're there. What I particularly liked about it is that it concentrated on the things that matter (comfort, efficient staff, good hearty breakfast) and ignored things that don't matter (like useless ornaments and clutter and fake grandiosity) this led to a cool, clear, 'unfussy' hotel that I will certainly return to in the future."}
{"sentiment":0.5,"text":"Our stay was for 4 night's end of September. It is well located, 5 minute walk to the Little India area with great Indian food & clothing market close by, however not air-conditioned! The MRT (underground transport system) is within 5 minute walk. Taxi took about 20mins from Airport, as it's a newish hotel, wasn't that well know to most Taxi Drivers so tell them it's near the Le Salle Arts College or Albert Court. Rooms we also found small, but clean, functional and contemporary in design (website pics are reflective), efficient air conditioning. There are tea and coffee facilities and a tiny drinks fridge with complimentary bottle of water provided each day. Be advised very little clothing space and had to remove a chair from the room to fit our 2 medium sized suitcases in. We couldn't access wifi in our room but there is internet access in lobby and is reasonably priced. On the roof there is a long narrow pool, steam and sauna and small gym, but not much room for sun lounging, very little shade area; seating was limited to only 2 sun beds and 2 round tables with 4 x chairs. There is also a small child's climbing frame and play area. We paid 75 per night and would be happy to return but only for a few nights as the room is too small for any longer. I echo previous comments in respect of the close by Food Court, situated by turning right from hotel, walk through pedestrian area with La Salle on right and the Food Court is on your left down some stairs and shops above it. I agree it doesn't look much from the outside, but inside it is kept clean, efficient, excellent air conditioning, great variety and standard of food and cheap, lots of local eating there so a good sign of the quality of food. We ate there at least once each day. I would also recommend the Curry Restaurant in Albert Square next door to hotel. The MRT is impressive cheap, clean, efficient, easy to understand & air-conditioned. Tip - when you purchase tickets from machine you will be issued with a plastic style ticket, you will be paying $1 deposit on each journey which fully refundable, so make sure you reclaim after each journey, you simply do it via the ticket machine. Can also recommend visiting Santosa Island and taking the cable car over the harbour to get there, aim to spend the day there."}
{"sentiment":2.5,"text":"This place is a three star hotel that oozes five star quality. I knew something was up when the arranged taxi parked by the entrance and the concierge came out with a huge smile and a warm greeting welcoming me to the city. Beautiful property, location that can' be beat, great value... I'll get to all that. But it was the service that really impressed me. You just don't stay at many hotels where the concierge will walk out the door with you after checking out and stand at the doorstep and wave goodbye as the taxi whisks you away. That's something my mom does let alone the front desk staff at a hotel. Location-wise this hotel is perfect. I used arranged transportation to and from the airport but also had the option of public transportation since the Beyazit tram stop is a short walk away. All the major sites are nearby so I never felt the need to curtail exploration by taking the buses or tram. I was able to walk to Galata Tower and up most of Istiklal Avenue from the hotel. That's a lot of walking... and my legs felt it at the end of each day. For the closer sites it was nice to be able to easily reach the hotel if I needed to nap or take a break during the day. There's also a little store down the street where you can stock up on snacks and supplies. I booked one of the suites and the room was beautiful. Check out the pics. Now I gave five circles for value but take into consideration that I went during the off-season and there was a special rate for suites when I booked. (Little note for those not wanting to get lost - there are two separate staircases: one for the suites and one for regular rooms. Got lost the first day thinking my room had disappeared.) The marble bathroom had a heated floor. Traditional Turkish decor throughout. Tiny little TV but that's not what you're there for. There's a king bed and a twin that also acts as a couch if you're alone. I can say that after a long day of wandering the confusing streets I always looked forward to coming back to my room. There's a daily breakfast on the rooftop terrace every morning. I posted pics of the buffet spread so you can get an idea of what you're getting. Sometimes it's late at night and you don't want to walk somewhere to get food. The hotel has a menu from a local restaurant down the street... it's actually near the little convenience store. The doorman/bellhop would whip out the menu and make some great recommendations on what to order. They deliver it to your room on a plate and you can take it upstairs and have a nice little dinner with a view. If you actually had the energy after a full day of walking there are plenty of places to eat within walking distance. I was a big fan of Sar. You'll see this place on the right side of the main road that follows the tram when walking towards Hagia Sophia and the Blue Mosque. They have a place of the same name around the corner from that location... eat there instead since it's much nicer. Just turn right on the first side street that you see when you pass Sar and you'll see it about half a block down. Service-wise the staff was amazing. You get extra points when a new concierge whom I've never met knows your name when you go downstairs in the morning. When you venture out for the first time you get the orientation. They pull out a nice little map and teach you the basics of getting around, where to eat, where to go, you name it. They booked me for the Turkish Dance Night at Hodjapasha show on a Saturday night... I highly recommend this outing. It looks like I've written a short story here but I think you get the gist of what I'm saying. Hotel Niles is a fantastic hotel with staff that genuinely care about your stay and experience in this amazing city. I'd stay here again without question. Heck, I wouldn't be surprised if they remember me the next time."}
{"sentiment":2.5,"text":"We stayed here during a trip to see some Cubs games. What a great Hotel!! The room was very clean. The Beds where super comfy, and the Staff was great. My only complaint is the Elevator is so small, but thats it. The Hotel is close to Wrigley if you dont mind a short walk. There are several places to eat around the Hotel also. I highly recommend this hotel. !!! Great Place."}
{"sentiment":1.5,"text":"I've stayed here twice now prior to an early international flight, and found it very clean and comfortable. The beds are good and the room service menu has some reasonably priced options."}
{"sentiment":0.5,"text":"Hotel is situated in a good postition in Pera. It is basic (we stayed in standard room) and the breakfast was ok, but not memorable. The hotel was clean and served its basic purpose as a place to rest and sleep. The personnel - especially some of them - was quite negative, no smiles. If there was some problems, they assumed that the client was doing something wrong or was complaining for no reason. Perhaps they tried to be very efficient or modern, but the impression was negative. However, if we missed towels, we were quickly brought new ones, so all service was not bad."}
{"sentiment":1.5,"text":"Ultra Modern, Great staff My wife and I stayed at the hotel for one night prior to boarding a river cruise. The hotel is about two blocks from the train station, but is on a relatively quiet street. It is a good location as it is easy to walk to the main shopping district or catch transportation to other venues. We arrived at 9:00 a.m. after a transatlantic flight. We fully expected to be told they would hold our luggage and that we could check in later, but they immediately gave us a room. The staff was very helpful throughout the day. The room was small and ultra modern. The bed was as hard as a rock. There was an additional fee for breakfast, which was a first for us in five trips to Europe. Overall it was a nice hotel in a great location."}
{"sentiment":0.5,"text":"We stayed in a high-rise on an upper floor. The condo itself was nice. When sitting out at night though, you could smell a foul stench which we believe was from Disney's Animal Kingdom. Aside from that, the pools were nice, but the lazy river was horribly overcrowded. Security was horrible, as I was awakened at 3:30am by a group of kids having a party in the parking lot on a Thursday night. The complex is pretty far up 192, which means you sit in traffic trying to get to the parks if you don't leave by 8am. In addition, it took 10 minutes just to get from our parking lot to route 192. I found this to be very annoying. We did not golf during our stay, but the golf courses appeared to be very well maintained. We've stayed in much nicer places much closer to the parks. If you plan to spend most of your time on the grounds golfing and don't mind overcrowded pools, this place is for you. Lastly, the 1 hour sales pitch is really closer to 2 1/2 hours."}
{"sentiment":1.5,"text":"Great location for visiting all the sites in Barcelona. The Metro is right outside the hotel, + La Rambla is only a 3-5 min walk away! Had a great room overlooking the square, the room itself was basic but had a spacious (clean) bathroom. The breakfast was good, toast, friut, cakes, meat and various drinks. The staff were pleasent and could speak good english. Would recommend to anyone doing a short city break. Would return again!"}
{"sentiment":1.5,"text":"I was scheptical when we arrived but pleasently surprised at how wonderful this hotel was. It is 2 blocks out of Time Sq, and 1 block from public transit trains. It is just far enough out of the way to get some escape from the crowds and honking horns. the hotel is clean and the room was amazingly large for NYC. The breakfast really made the deal. The price is a steal for NY. I would definatly stay again and again."}
{"sentiment":2.5,"text":"Our fantastic experience at the Radisson began as soon as we arrived .After a very early flight from Belfast we were allowed our room from arrival at 1100 am. The staff were friendly , hotel was immaculate , room was very well appointed with superior views and an excellent bathroom. Right in the centre of all the theatres , an underground station a short walk away our only regret is not staying longer. Highly recommended we would certainly stay here again when visiting London."}
{"sentiment":-1.5,"text":"We got stuck here on a SW Airlines voucher when our flight was cancelled. I can't even explain how weird this place is. La Quinta has done a cursory \"makeover\" which means they put some new furniture into an old building, but left the old carpet, paint and ceiling. We asked if there were any good restaurants within walking distance, and they said McDonald's or Taco Bell. There is also a Westin across the street, so we decided to walk over there to see what we could find. We took about two steps outside the hotel, and I decided I was scared. All of the businesses surrounding the hotel seem to be bail bonds or pawn shops. So, we decided to try our luck in the hotel restaurant - again, very strange. Newish tables with plastic chairs, but a very tired room otherwise. I almost felt like I was in a youth hostel in a foreign country. The guests were extremely diverse, and there was a group of loud young adults having some kind of group therapy session next to us. This property is not even close to the standards of others in its class, e.g., Holiday Inn Express or Hampton. The surprising highlight of the stay was actually the homemade salsa that came with my chicken quesadilla. And I will say the staff was nice. We barely slept at all between hallway noise and the street noise. I have never been so glad to leave for an early morning flight."}
{"sentiment":-0.5,"text":"dont get me wrong, the location is amazing, the room was ok-ish, but the staff were well below par given the price....and having a public roof top bar operating the hotel lifts is a big big mistake. We had to wait far to long for the lifts when the roof top bar was busy and we had to live with drunk roof top bar patrons when in the lift. The concierge was very un-helpful. We did send an email noting our issues and disappointment, which after a number of weeks was answered and the response was good enough......but no chance we will stay in this hotel again and would not (have not) recommended it to others."}
{"sentiment":2.5,"text":"I stayed here for three nights for a convention being held at the convention center, which is just two blocks away. The location was perfect. The staff was friendly and extremely helpful. The room was clean and so quiet--just right for me. The weather during my stay was cool and breezy so I could not understand the freezing cold blasting from the AC vents throughout the hotel, but my in-room thermostat reacted quickly to my adjustments. I like having a refrigerator and microwave in the room, and I was prepared to purchase coffee of my own at Starbucks to use in the coffeemaker, but the Starbucks located a block away inside the Marriott would not grind a quarter of a pound for me, nor would the Starbucks in the Sheraton a short walk from there. Go figure. Anyway, the free breakfast is well-stocked and their coffee was good. I walked to the French Quarter for dinner with friends--everything was close by."}
{"sentiment":-1.5,"text":"My vacation started off with me arriving before the rest of my group, when we called a year in advance to set up the reservation we were told that we would all be on the same floor so that all the kids could be together, we also asked to be on the 5th floor or above, When I got there, I was told I was on the second floor, when I asked about the rest of my party I was told that they did not have a floor or location for them and that they would not be able to get me with them on the same floor because of other guests already being booked. I asked to speak to the manager and the girl behind the counter was very rude and said that she was not in and did not know when she would be in. The next day they did fix it so the rest of the party were all together and I had to wait another day and then get moved with them on the same floor, which meant moving all my stuff a second time. I also told them that the light in the bathroom in the room I was in was flickering really bad and needed to be changed before it went out and she said she would have maintenance go up and fix it, it never happened the 2 days I was in it, the light never got fixed. I thought the continental breakfast was bad, I went to the store and bought stuff for my room so that I could have something good to eat before going out on the beach. I thought that the service was horrible, and the girls behind the counter were rude and just didn't care about the visitors. I got the impression the only thing that matters to them is the money coming in and not if the guest are happy. I was at the hotel for 9 days and not once while I was there did they clean the pool. When asked about it we were told that someone was bringing in the equipment and would have it cleaned., Well that never happened while I was there. The hotel was not clean, everyday when they came to clean the rooms it seemed like they never had the towels to replace in the bathroom, they always had to come back with them,. If you asked for pool towels it was like pulling teeth to get some, they would say you have some in your room. Yes we did have some but once we used them and need clean ones we could not get any without a hassle. The hallways stunk bad, I had to use them a few times because the elevators were so slow and got tired of waiting for them, I had to hold my breath and walk fast down the stairs because it was horrible. I thing the $5 parking per day for guest is crazy, I have never had to pay to park at a hotel when I was a guest. I have come to Daytona Beach for years every August and this is the first bad experience I have ever had. I can't wait to be able to go back next year and stay at the hotel we usually stay at and enjoy myself. The only reason I did not stay there this year is because it was being renovated."}
{"sentiment":2.5,"text":"Spend 3 nights there in a superior room. The hotel is new and clean. Judging by the surroundings I was not expecting it to be that good. Rooms are modern / stylish and quite large. Lots of bars around so no need to worry about lack of breakfast in the hotel. As other wrote you are spoilt by the number of eateries and all going out options around. Very close to MTR and airport. Big plus for it!"}
{"sentiment":2.5,"text":"We would highly recommend the Hotel Duquesne Eiffel. Not only is it in an excellent location (and a quiet location which was nice) - the hotel was attractive, clean and comfortable. Most importantly though - the staff went out of their way to be helpful and give suggestions. We would stay there again the next time we visit Paris."}
{"sentiment":2.5,"text":"We have just returned from a wonderful stay at the Hotel Wildner. Lovely room, amazing views, fabulous slow food and organic wines and, most importantly, kind and friendly staff who make you feel special. A real family hotel. Thank you, Wildner."}
{"sentiment":1.5,"text":"Everytime my family and I go to Vegas, we stay at the Fitz. We go to Vegas for the gambling and food, and downtown is the best in our opinion. The gambling is cheap and looser than the strip, and the food is how Vegas used to be. We aren't really impressed by the food at the Fitz--we like the Golden Gate and 4 Queens coffee shops much better. The Golden Nugget's buffet is my favorite. The rooms at the Fitz are large, clean, and cheap. Some of them have been remodeled and are very nice. The others are older but are still a great deal. There can be some nice views since this hotel is the tallest downtown. The elevators are slow--we have experienced that every time at the Fitz. If you're looking for a cheap and clean place with good gambling, then I suggest Fitzgeralds. However, if you're looking for an upscale strip-like resort in the downtown area, check out the Golden Nugget. Although it's 3 times the price of the Fitz, the rooms are very plush and rival those on the strip."}
{"sentiment":1.5,"text":"Stayed at the Tirreno based upon reviews on the Trip Advisor. Price was reasonable and location were a plus as we came from Florence by train and the Tirreno was close to the station. Room and bath were clean and nighttime street noise was minimal eventhough some recent Trip Advisor reviews mentioned this may be a problem. It was not at least for us. Breakfast was the typical rolls and cereal and was just OK in my book. The desk clerks and staff were pleasant and helpful. There were no surpises on the bill. There were several local tartorria's that were very nice and reasonably price. On prior trips to Rome we stayed at hotels near the Via Veneto or Vatican and personally I liked that part of town because the night life is easier to reach, but since I needed three rooms this trip I had to make sure the room price didn't break the bank so we made some trade-offs. All-in-all the Tirreno was a nice hotel in a OK location at the right price. P.S. If the church four doorways or so down the street from the Tirreno is open I suggest you stop in, what a gem, built in 1100's, full of mosaics of that period."}
{"sentiment":1.5,"text":"Good communications from Hotel when booking. Used their Airport pick up service, driver was waiting for us. Friendly staff at reception and all through our stay they were very helpful with information , maps etc. The hotel is situated about 50mts from the restaurant / cafe strip so no need to walk far. Some major attractions not far away so that's a bonus, easy walking distance. Breakfast is taken upstairs either in dining room if weather is no good or on the roof top. One warning though, don't leave your food unattended on the roof top or else the birds or cats will get it ! The food is Turkish, tasty and fresh. If you want bacon, eggs, sausages / muesli , cereal you won't get it. Our room was OK, but VERY noisy. It was number 301 on the first floor above the reception and facing the road. We had noise travel up the stairs from reception and the cars / kids playing in the street all made a lot of noise. All in all we had a nice time there but would insist on another room when booking."}
{"sentiment":1.5,"text":"This hotel is In a great location and an excellent value. Very clean and perfect for longer stays with stocked kitchenette and laundry right in the bedroom. Unfortunately I was only there for one night, so I couldn't take advantage of the amenities. Quiet room and very comfortable bed. Bathroom was a tad small but really there was nothing bad about this place. It was within walking distance of lots of places to see. Wish I could have stayed longer. Highly recommend!"}
{"sentiment":1.5,"text":"It's one of the few places I could find with four beds in a room (2 adults and 2 children). There is one part of the hotel that is newer and another part that is older not renovated. My wife was disappointent with an older room given the price we paid, but hey this is Madrid and the Euro. I found it allright and very central to all the things we wanted to do - bus tour, old city walk, shopping, restaurants... I would say you could do worst."}
{"sentiment":2.5,"text":"We stayed at this Hilton over Labor Day weekend. The hotel is new and located next to Downtown Disney. It is a gorgeous property with all the amenities. The lobby is modern and chic and the rooms are lovely as well -- beds and pillows were super comfortable! The pool area includes a lazy river, slide and a bar area. The setting is absolutely gorgeous! We did find it strange that the slide dumps into a tiny separate pool which is not connected to the lazy rive or the other pools. The kids didn't mind, but it was harder to keep an eye on them with that set-up. We stayed in a Disney resort for the following week, but I have to say that if the kids had not been along we would have preferred to stay at this property for the entire visit. Excellent hotel - we will be back for another visit!"}
{"sentiment":2.5,"text":"I am Accor A Club card holder. I am free lance journalist and travel lot but in a budget priority. I suggest you should include Etap to be able to usethis point card. Another advice: I must travel to Mjunich next month. Your Etaps are all located away from the center. Your group has several IBIS in the town center. I notice that during off season, there are quite numbers of rooms not busy at IBIS. Why don't you arange mobile Etap into IBIS at the last minutes deal. I will be happy to use this system. nagayo taniguchi"}
{"sentiment":2.5,"text":"I recently stayed at the Marriott where my company hosted our regional meeting. From the begining Lindsey and her team were a dream to work with. I don't know how many emails we shared back and forth, and she made every little change necessary much to our satisfaction. When we arrived the hotel was even better than the pictures. The staff worked endlessly to provide all of our needs. I only hope that other Marriott properties will be the same, as they have set the bar high for our next meeting. I am a loyal Marriott customer, and this exceeded all of my expectations. Thanks again to the even comittee and everyone that worked to help our meeting be \"The Best Yet\" and that is quoting our VP. Thanks so much"}
{"sentiment":1.5,"text":"I contacted Hotel Romae after they came up on the Late Rooms website. They replied extremely quickly offering me a double room for single occupancy @ 50 euros a night, or 65 euros if there were 2 of us. I thought this was a great bargain so took my partner on a surprise 3 day break (I did note that the price went up to 119 euros on 1st March). Everything ran smoothly and the room was well equipped even if the bathroom was small and the shower tiny. We got to use the fridge as there was a complimentary bottle of bubbly as well as some fruit when we arrived. The bed was very comfortable and we slept like the proverbial logs (must have been all the walking around this fascinating city). The location isn't great but you can walk to all the sites. We took in the Trevi Fountain, the Parthenon and Piazza Navona, arriving at St Peter's in time for lunch (and an excellent Vatican tour with Icon Tours). Do beware of the taxi drivers outside St Peter's though - definitely rip off kings. Especially with the Metro quite close by for just 1 Euro. The hotel organised a very reasonable taxi for us when asked and we also went with their airport transfer service which I think was well worthwhile. They were very helpful at all times and did our on-line check in for the return flight, though they also have a free internet set-up for guests to use. The restaurants in the Via Palaestra seemed very reasonable and our rate included the buffet breakfast at Mama Angelas. Whilst you might want to stay somewhere more \"in the thick of it\" if there are the kind of bargain rates we enjoyed, the Romae is well worth your while."}
{"sentiment":2.5,"text":"I recently surprised my boyfriend with a trip to La Concha for his birthday (6/26 to 7/1). We saw La Concha last year and knew that next time we visited San Juan, that would be where we would stay. The lobby looked so cool and they had just added a new tower. I cent cent ve never written a review before, but after our recent stay, I decided to do so. The moment we got out of the cab at La Concha, we received a very warm welcome. The lobby is gorgeous -- so sleek, bright and modern. Check-in was a breeze. We were in our ocean front room in the Suite Tower within minutes. The room was perfect; separate living room/dining/kitchenette area and bedroom - nice size, very clean and modern with plenty of storage. A nearly full-size refrigerator was a plus also, not to mention the two large flat screen televisions. The bathroom was great; the shower was so nice, with an overhead rain shower --- very sexy too --- with it cent cent s frosted glass walls which separate the shower from the bedroom. The bed was very comfortable. When we were in the room, we probably spent more time on the great balcony over looking the ocean than in the room itself. A nice touch was the cheese/fruit tray that was sent to our room since we were there for a special occasion. The lay-out of the resort is very good for its size. Very nice atmosphere with beautiful palm trees and tropical plants. There are 3 pools, two which overlook the beach, with plenty of lounge chairs. The pools are not large, but big enough to cool off in. There are also many comfortable areas outside just to relax and enjoy a drink or food. Servers come around frequently to take your food or beverage order, even on the beach. The drinks were great and the food delicious. We found the prices about the same that you cent cent d pay at any nice resort. The food and service at Solera is very good -- really enjoyed the burgers, the Latin sliders and the tapas after 6 p.m. Vladimir and the others waiters/waitresses took great care of us! Dinner was delicious at Voga, as was the outstanding service we received from Rushtid! Breakfast was also very good - omelettes made to order, and anything else you could want for breakfast. Or you could get a light breakfast at the Lobby Bar in the morning. Cocktails at the Lobby Bar were great! Arianna is very sweet and makes a perfect Mojito! The employees are so nice and courteous, and always smiling and ready to assist you with whatever you may need. The resort is beautiful, well-maintained and in a very convenient area. Decent casino too. We felt safe walking on Ashford Avenue, even in the evening. Very convenient to restaurants and stores. The beach is really nice too with chairs and umbrellas provided for guests. We cent cent ve been to San Juan a number of times in the past, so we know that the ocean isn cent t as calm as on other islands, but it was actually a bit calmer than usual. We had a great time and would highly recommend this resort. Five nights were not enough for us. We didn cent cent t experience any of the negative things that other reviewers have written about. A vacation is what you make it! Special thanks to Mr. Arroyo and Mr. Santiago who saved the evening of my boyfriend cent cent s birthday for us! They do a great job at running the resort -- and it cent cent s nice that they are always nearby ensuring things are running well. Loved it! We cent cent ll definitely return."}
{"sentiment":-1.5,"text":"Terrible hotel I'm very surprised to read the good reviews, since I really disliked this hotel. When we entered, our room had a terrible smell of smoke. The bathroom was so small and very poorly lit. It reminded me of a bad Vegas hotel room. The room was a good size. Good thing the air conditioner worked, because it's impossible to sleep with the windows open. We faced the side street and it was very noisy. Yes, it was very centrally located, but many other hotels are as well. The main touristy part of Florence is small anyway, so it doesn't really matter. I didn't really deal with the staff much, so I don't have an opinion about them either way."}
{"sentiment":1.5,"text":"Definitely a cut above the rest! Odd stain (partly) hidden by mat"}
{"sentiment":2.5,"text":"Great location next to the airport. Large soundproofed clean comfortable room on the 10th floor. Bathroom was in excellent condition. Internet access available in lobby & rooms (TV etc). Breakfast was a very good choice buffet or menu option. Coffee bar with muffins, fruit etc available in the lobby. Lunch & dinner choices available very good. Lounge bar area. Free regular shuttle to ALL the airport terminals. Gym and pool available. Easy access to Santa Monica etc. City & region day tours depot is nearby with hotel pickups. Safe area to go for an early morning walk."}
{"sentiment":2.5,"text":"When I go to Biketoberfest I usually stayed at another hotel, but this year I decided to stay at Daytona Inn. The other place was 1 block closer to Main St. but the parking was so bad and no security. This place was great. There was security around the parking lot all the time watching everthing and all vechiles. The service I got from the desk was great. Pam at the desk gave me exactly the room I needed for health reasons. The room was clean and the whole long weekend was really nice. This will be the hotel that we stay at from now on. Thanks for the great service."}
{"sentiment":-0.5,"text":"Saying here now. A bit disappointed that the rooms have not been renovated and the hotel looks and feels run down. The bathroom is old fashioned and the fixtures have rust on them. I asked to move to another room but was told they all look the same!. The staff at the front desk is great and very friendly and helpful especially Peter and Barry. The concierge can be a bit friendlier and more knowledgeable But provides the service. Will not be staying here again!"}
{"sentiment":2.5,"text":"I hadn't stayed at the Mirage for 7 years but was enticed by their lower rates and newly remodeled rooms - $80pn for 4 nights including a w/e. $20 trick worked at check-in so I ended up with a room on 25 floor with the bigger bathrooms and private elevators plus a great view of the strip and volcano. New rooms are fantastic, really comfortable but very stylish. Bed and linens were as good as you would expect and the upgraded toiletries, robes etc... are all nice touches. Found the bars in the hotel to be expensive ($7 for a Corona) but that is probably more to my weakening . Good choice of restaurants including great burgers at the new BLT. Volcano is awesome and worth checking out. Top Tip - if you valet park use the North Valet entrance, just follow the signs to Jet as you come off Spring Mnt Rd - it will save you loads of time not just at the valet but also not having to fight the traffic on the strip."}
{"sentiment":2.5,"text":"We stayed at the Home Suites for 5 days in February. We found the staff very hospitable and friendly. They were able to easily accomodate us despite a late check-in time and an initial problem finding our booking. They also allowed us to change rooms to a higher floor. The hotel itself is pretty and conveniently located within short walking distance of the Blue Mosque and other sights of the Sultanahmet. We found it an excellent base to explore the rest of the city. The rooms were large, clean and attractive with good bathrooms including jacuzzi bath. The hotel also has a small gym area with treadmills, exercise bikes and basic weights which we were able to use regularly. It also has a sauna and hamam room which were both very pleasant. We would thoroughly recommend the hotel for anyone looking to base themselves in the Sultanahmet area. Our thanks to all the staff for a memorable stay in Istanbul."}
{"sentiment":2.5,"text":"I was at your hotel from Oct 22 - Oct 26 attending the NFDA Convention. I travel frequently on business, but I have to say my experience at this hotel was the best I have ever received. The staff, from the minute I walked into the door until the moment I left, was extremely knowledgeable, efficient, friendly, courteous, went above and beyond what was anticipated, etc. I wish I had everyone's name that was so helpful, but unfortunately I do not--and it would be a large list!"}
{"sentiment":0.5,"text":"We booked a ocean-view king and when we arrived (at 4:30pm) it was \"not ready\" so we were given the option of a one-BR suite overlooking the marina. The change wasn't a big deal and the room was fine (not in the main building, but rather in the one when the pseudo-lobby is). I agree with what previous posters have said about the parking situation. The valet area was empty but I still had to park across the street in the tiny garage - very irritating. The water pressure in the tub/shower was abysmal, not sure why because it was torrential in the sink. The service was very pleasant and the food from room service was delicious and there was a great variety, but it was EXPENSIVE. $75 for a salad, pasta with shrimp and a kid's meal hot dog. ouch. We ended up eating 3 meals from room service because there is nothing else within walking distance and I hated walking to the garage! The hotel was sooo convenient to Sea World, although in retrospect, the proximity probably didn't matter. It's not like Disney where minutes count. It would have been nice to have the pool finished, but other than that, I'm not sure if the construction actually affected the stay."}
{"sentiment":2.5,"text":"We just returned from a 6 night stay at the Crosti and couldn't have been more pleased. The front desk staff were very friendly, helpful and accomodating. They helped us with a few \"strange\" requests! The morning breakfast was great and free, full of a variety of foods, drinks and snacks. The room was plain, small yet very clean. The bathroom had a funky tub/shower combination but was fine with us. The neighborhood was a quick walk to 2 food stores, a pharmacy, the Termini train station, a gelati shop, great restaurants, and Plaza Reppublica. All in all, stay here, you won't be sorry!"}
{"sentiment":-1.5,"text":"Night 1: during the check in immediately asked for my card and initiated the payment for all 4 nights. The hotel bought in the neighbourhood normal flats and placed us there without any notification. We had to carry our heavy luggages on our own to floor 2. We noticed that beside our room there was a room under construction...and THE BEST during the first night: there was NO LIGHT IN THE ROOM!!! The receptionist expressed his apologize and told to send someone by tomorrow and provided a small unusable lamp... Day 1: as we noticed previous night that the room beside is under construction...the workers started at 7 AM polishing the wall and woke us up... Night 2: as we came to our room the wood of the door at the room beside was painted and still wet without any caution sign. As the aisle was very tight of course my 100 GBP black jacket turned into white...the whole night the paint was smelling and couldn't sleep very well... Night 3: as usual. Night 4: as we arrived in our room at midnight: the DOOR WAS OPEN!!! We hade may stuff within the room: clothes and money (EUR as our previous destination was Dublin)!!! I was immediately claiming at the reception where only apologizes were the answer and the receptionist told that it can happen sometimes! I told this is not normal and never saw any hotel where an open door waited me at arrival!!! Additional remarks: - no english breakfast -> two pieces of toast...in spite see the website where it seems you will get an english breakfast...if you read the small letters and click on a link you will notice this hotel is not a participating hotel - you need get a hairdryer from the reception... - you need to activate your card daily... - no vacuum cleaning during the 4 days"}
{"sentiment":2.5,"text":"So getting here wasn't a problem considering it's location is at the heart of the city. Taking the 24 hour bus that runs from the airport to the Banco de Espana, and from there taking the underground metro to Sol making it a smooth transition. The hostal had small rooms, but they were enough and pretty up to date. The staff was very kind, we would ask about certain things about the city, and they would be very helpful. The only thing I can think that was a little issue, but not anything that cause frustration. The WiFi was somewhat difficult to get in the room, but yet again we were at the very top of the building. Going down to the lounge area would get you a better connection. Great stay, and would definitely stay here again."}
{"sentiment":-0.5,"text":"I stayed at Paris from October 8 to 11, 2004. Initially I made my reservations on-line for a regular room about five months ago, then called a few weeks after that to upgrade to a \"Premier View\" room. Because we were arriving at midnight, I called the week prior to our arrival to confirm our reservations for a non-smoking room with \"Premier View.\" I called the 800 number and they confirmed my reservation. When I was checking in, Jessica tried to give me a regular room saying that my reservation only indicated that I requested a premier view. When I told her that I called last week to confirm this reservation, she asked if I called reservations or the front desk. I told her I didn't know, I just called the 800 number. Jessica then said that talking to the front desk doesn't mean anything, that I had to talk to reservations. She said that she had to go check something and left. 20 minutes later she returned and somehow found a non-smoking premier view room. It was a terrible way to start my vacation! The windows in the \"Premier View\" room were so dirty that during the day, it wasn't pleasant to look out the window and see dirt spots. The housekeeping staff was great. The Cafe and Le Notre staff were wonderful. I'd go to the restaurants but I will never stay at Paris again. This experience made me realize why during my three previous vacations I stayed at the Bellagio."}
{"sentiment":-0.5,"text":"After reading all the reviews on this website, I was a little scared to say the least! My husband & I stayed there for 4 nights in October and I have to say I was a little disappointed with the Edison. The rooms were very shabby but apart from that it wasn't that bad and the location more than makes up for it! We found the staff perfectly fine, the only thing we missed was a good restaurant & bar in the hotel! However, I probably wouldn't stay there again but thats not to say it isn't fine for the budget traveller."}
{"sentiment":2.5,"text":"We have rich experience to stay in different hotels over the world but here it felt very different very warm almost like in big family everybody are very friendly. You always felt that people who worked in this hotel are not just doing their job but they like what they are doing and think about making your stay more comfortable and pleasant If i come to San Diego again i am definitely going to stay at this hotel."}
{"sentiment":-0.5,"text":"We didn't realize this was such a busy time for Napa when we made reservations a month ago, and finally settled on DIscovery after finding everything else full. I figured as long as it was clean I wouldn't complain. As many have mentioned, there was a terrible smell (urine). The owner stated he had just cleaned the carpet 10 days ago, which might have actually brought out the smell if there was old dog urine. (I didn't realize pets were allowed until reading other reviews). The owner sprayed room deoderizor at 5pm, but by bedtime it was back. The next day I bought a $1 can of spray at a store, and after several applications I was able to go to sleep. The best part of the hotel was feeling like we were able to buy a few more bottles of wine for the money we saved on lodging."}
{"sentiment":2.5,"text":"The location is perfect, the rooms spacious even by US standards and the staff very accommodating. The front desk and concierge service were wonderful. This hotel is two blocks from the Arc, two blocks from a metro station and one block from a laundromat which turned out to be very handy because we were on an extended trip. The location is relatively quiet compared to the Champs Elysees which is a very short walk away. I'd stay here again! Very quiet for a hotel in Paris."}
{"sentiment":-0.5,"text":"While the location of the Cicerone is excellent, in particular for those with a special interest in St Peter's and the Vatican, and while rooms are adequate, we (my wife, adult son and I) were disappointed by a number of things. The hotel seems to be aimed mostly at large groups, and is overall in need of some freshening up. The busy staff at reception were reasonably efficient but not very friendly or welcoming. The television in our room was malfunctioning, and an extinguished lighbulb in my bedside lamp was not replaced over the three days of our stay. The toilet seat in our ensuite was cracked, and there was dirt around the airconditioning unit. A slightly musty cigarette aroma lingered. Worst was the appalling breakfast: bread and cakes were stale, fruit was tinned, eggs and milk watery. We would also recommend against the Grotta Azzurra restaurant across the road: the food is cheap but the service uncharacteristically poor (we were brought the wrong dishes in the wrong order)."}
{"sentiment":2.5,"text":"We had a fantastic week at the W Union Square. It was pricey but well worth the money. Very convenient location to downtown Manhattan. Hotel is very modern and hip. Very comfortable mattress. We wish we could order the mattress but it is only available in the US so we had to settle for buying just the sheets from the W store."}
{"sentiment":-0.5,"text":"Location Perfect - Consider Other Reviews Regarding Room Size We stayed at Hotel 41, The location of this hotel was perfect.We were informed on arrival we had been pgraded?br/>One cannot imagine what the tandard Room?consisted of, compared to our pgraded Room?I would strongly advise anyone considering this hotel to pay particular attention to everyone's comments on the room size.Whilst the staff are very accommodating, and the breakfast buffet sufficient, I'm afraid this does not make up for the room size, which we found VERY DISSAPOINTING.Our holiday would have been more enjoyable if we had a room with a little more space."}
{"sentiment":2.5,"text":"Love the Seattle Art Museum Suite that we stayed at The Alexis Hotel. It was such a comfortable place and the amenities in the room were fabulous. The service at the hotel was also exceptional...friendly people and always ready to serve. Also love the location of the hotel, walking distance from everything."}
{"sentiment":2.5,"text":"We booked a websaver deal on the Coast's website and got a really good rate for a standard room. We got to the hotel at the check in time and they made a mistake and sent us to a room that was still being cleaned. Apologized immediately and upgraded us to a superior room which was lovely....had an ocean view over Coal Harbour. The hotel is quite new and is very nice...has an outdoor pool which is small but more than adequate for the kids and the location is lovely. Coal Harbour is my new favourite place in Vancouver.....beautiful!! The only downside is that valet parking is a bit pricey at $37. All in all though a fantastic stay. We will definitely be back."}
{"sentiment":1.5,"text":"I stayed at Mandolay Bay for my now sister-in-law's bachelorette party. It was beautiful. The pool was the best part. We hung out in the sand and drank frozen drinks. We also took a trip around the lazy river. It was great. The room service was yummy. Our room service guy even brought us a complimentary bottle of Dom P because it was a bachelorette party. That was pretty great service, even though he may have been hitting on us?? The room was nice and the bathroom was huge. The restaurants were a little pricey, we ate lunch at Red & Blue which was good, not great. The Rum Jungle looked like a crazy, fun club but we had plans to go somewhere else so couldn't experience it. Overall, the experience was a lot of fun and very memorable. We had no problems and the staff was very friendly and accomodating."}
{"sentiment":2.5,"text":"Fantastic location and lovely hotel. The rooms were spotless and breakfast very good. The only down side was the size of the room. Bit disappointing although we didn't spend much time in it as plenty to do. Rooftop terrace lovely"}
{"sentiment":0.5,"text":"Not a very happening hotel at all....found it to have a very boring atmosphere..would not suggest it for children at all-all though the pool area for the kids was not bad but it just lacked atmosphere...we ate in the large restaurant which was nothing but a glorified cafeteria-lousy food-lousy hours but the waitress was very friendly. Bar area was set too far away from the hotel and there was absolutely nothing there that said Lawrence Welk not unless you happened to see the statue of him out front that had a broken baton which was replaced with a plastic straw..pitiful to say the least. The rooms were clean-but they were just standard rooms nothing special to say the least. The putt putt golf was pitiful..dirty and not very inviting."}
{"sentiment":2.5,"text":"what makes the tropicana the place to stay is all the emploees staring with my casino host Joe Phillips he went above and beyond pushing around in a wheel chair to the awards banquet to get after my oxigen company when the kept messing up my delivery he checked on me making sure I was ok and if I needed anything! The two ladies at the bell desk spent calling the oxigen company until the company got it right! then there was Ellen a slot tech went found a lower chair for me the higher one was cutting off circulation because I play for many hours. The security people when I needed wheel chair pushed. The cocktail waitrees Tracy Gwen Karho looking after me! Cheryl helping check in for my flight home making all my speal needs there."}
{"sentiment":1.5,"text":"Why would they put a single woman who made reservations months in advance in the only basement guest room with an unsecured window on an alley? Luckily the manager got me into a room on the 5th floor and all was well from there. My new room was clean, comfy and newly upgraded. This boutique hotel was just a few blocks from Penn Station and very affordable for the online rate I got. Not sure I'd pay the $350 I heard the desk clerk tell others. This chain of hotels always include continental breakfast so I was surprised that this one didn't but there were several diners, take away and fast food choices within a couple of blocks."}
{"sentiment":2.5,"text":"Myself and 6 girlfreiends had the most amazing time here, we didn't want to come home, we were there for 7 days but 10 would have been perfect. The staff did not meet our expectations THEY EXCEEDED THEM! The food was fantastic, I highly recommend the steak house. The adults only area was where we spent alot of our days and Emiliano who is the manager of that area went above and beyond to make this a memorable vacation,. Be sure to look him up when you go and tell him the 7 of us say a big HELLO!"}
{"sentiment":-1.5,"text":"I stayed here in early October for one night. Normally I stay in a Sheraton or Marriott when I\"m in midtown, but their rates were sky high and I decided to save the company some money. Well, saving the money was no mistake, but staying here sure was. The room was cramped even by NYC standards. Peeling paint, tired furnishings. The bedding was not clean and looked like it was 10 yrs old. This is one of the very few times that I would not sleep under the bedding in a hotel (and I have stayed in hotels all around the world). The hallway smelled of smoke, but at least that diverted my attention from the filthy carpets. There is no lobby to speak of, which is a problem for biz travellers. The only worthwhile aspect of this hotel was the starbucks attached to it. It's so bad that I've had my company's travel service remove this place from our list of approved hotels."}
{"sentiment":2.5,"text":"Stayed overnight at the JW before going on a week cruise.... I wanted to stay there longer. Sensational in every respect. Great service with concirges who are looking out for your best inerest. Fantastic pool with good grill. Unreal golf course where you can use driving range for reasonable fee and even borrow some nice clubs. I would definitely go back even if I'm not going to go to Disney or on a cruise. Go just for the pool and golf. Also be sure to check out Orlando Premium Outlets (great deals)."}
{"sentiment":1.5,"text":"Elegant, Centrally Located Hotel We thoroughly enjoyed our recent stay at the Sofitel St. James. It was a bit pricey ( cent 300+) but that was the best price at the time. The price is generally much lower, but there were three of us sharing a deluxe room. There were many PROS and just a few CONS described below:PROS:1. Unbeatable location: it is within minutes of tube stations, and the hotel is near many attractions (i.e. National Gallery, Trafalgar Sq., Piccadilly Circle). For those who want to watch Phantom of the Opera, the theatre is literally behind the hotel. In fact, the hotel is located in the theatre district.2. Super comfortable beds with pillow top-like mattress.3. Extremely clean room with spacious bathroom, reflecting a relatively new, modern and well-kept hotel.4. Attentive staff (requests were fulfilled within minutes).5. Spacious deluxe room, even with an extra second bed in the room.6. Quiet location.7. Nice amenities, such as slippers and free small bottles of Evian water.CONS:1. Tub drains too slowly.2. Hairdryer is in a drawer underneath TV table instead of in the bathroom so there was no mirror (this appears to be the case in many London hotels).3. View of an office bldg and hotel generator of some sort, even though the hotel clerk indicated there would be a garden view. It was not really an issue since we were out sightseeing for most of the time.Overall, we thought it was fantastic hotel that is very clean and modern. I didn't give it a 5-star, as this rating, in my opinion, is reserved for superior resort hotels and true 5-star hotels with truly excellent service and amenities to match (i.e. Four Seasons)."}
{"sentiment":2.5,"text":"This is a really good place to do business and relax at the same time. The staff is awesome and the property has a great location. Pros: location next to PetCo Park The 22nd floor lounge area!!! I want to come back when there is a game! Meeting rooms are very professionally managed Cons: NONE This hotel has a great dining room, but there are numerous choices of establishments witin a block!!"}
{"sentiment":1.5,"text":"This hotel is very convenient to the airport in Philly. I used it for one night before an early flight out the next morning. They upgraded me to the club floor upon asking without additional cost since I was a Silver Rewards member I assume. The club attendant was very nice and interested in you. The pool is adequate, but the whirlpool had cool water in it, they did come in and adjust the water temp while I was using it and I think it was warming up but didn't stay in long enough to find out how warm. The hotel needs attention and a remodel, but otherwise I found it to be a nice place to stay. Over the long term I would choose somewhere else, but for a night it was fine."}
{"sentiment":1.5,"text":"The Trump Hotel is definitely really nice, and clean, and we got an amazing deal through Perfect Escapes when we booked our room. The restaurant downstairs even has an affordable pre-fixe menu. But the lack of a bar/club/casino makes it a wash for 20-somethings. Fortunately, it's not a far walk from the strip and it's right across the street from Venetian and Palazzo, as well as all the shopping and restaurants around the corner. I would stay again if I wanted a more quiet trip, but if you're there to party or even see shows, you're better off staying at a hotel on the strip."}
{"sentiment":1.5,"text":"We stayed 3 nights, from Friday to Monday, on a trip to celebrate our anniversary. The staff were unfailingly courteous and friendly. When I asked why our room did not have a coffeemaker like the ones in the website pictures, the gentleman manning the front desk informed me that our level room did not include that. However, he offered to find one and send it to our room anyway, which he did. The room was very clean and looked new. The only complaint we had was the street noise. Even on the 10th floor, it could be annoying. The continental breakfast was simple but the coffee and pastries were both very good. The location was excellent. The Flatiron area itself is loaded with restaurants, etc. and we were only one block from the subway. Times Square/Theater district was only a few stops away. Overall, we were very satisfied."}
{"sentiment":2.5,"text":"Good central location, and easy to get to off the I-5 freeway. I got upgraded to a high floor and a bigger room due to Starwood status. (Thank you!) I loved the beach bar upstairs, and the modern contemporary feel of this hotel. My only gripe is the low shower pressure in my room (which was on the 17th floor)."}
{"sentiment":1.5,"text":"Stayed in 3 bedroom deluxe apartment which was huge! The apartment was cleaned and was spotless every day, we had free newspapers daily as well. Amenities included all the things you would need in a kitchen and iron, ironing board, etc. There were 3 toilets and 2 bathrooms in the aprtment! Staff were very friendly and polite. Breakfast was OK though tended to get quite overcrowded at about 9am. When we went, pool was not working. Mens jacuzzi smelt fishy and was not very clean! Gym was good though with new machines. Good location, 2 min walk away from Burjuman shopping mall and 10 min walk away from Meena Bazaar. Supermarket directly opposite and another larger one 5 min walk away."}
{"sentiment":1.5,"text":"This hotel combines the best of both worlds. It has most of the ammenities of a fine hotel as well as a very unique rooftop pool and bar that makes you feel like you are on vacation at a resort! We only went for one night. A spur of the moment overnight trip to Dallas, but we had a fabulous time. Spent all afternoon at the pool after checking in. The only complaint we did have is by later afternoon the pool was extremely overcrowed. I found out talking to different ones that many people there were not registered hotel guests. This was not cool! Other than that we had a great time and will visit again. The beds and rooms were clean and well maintained also. Staff was all friendly."}
{"sentiment":-0.5,"text":"This hotel was not cheap- 101 per room per night, for the 2 nights we stayed. It looks grotty from outside, although the reception area was more modern. We were overall satisfied that it suited our needs, given the underground strike- hotel in walking distance of all main attractions, including the west end. We walked just 5 minuted to the Aldwych theatre. No payphones. No phone in the room. No hairdryer in the room- you can borrow one but have 2 hours before they expect you to hand it back- if not, they come and get it from the room! Apparently there is wifi in the room, although we did not use it. The room was kind of clean although some surfaces (dressing table) were sticky and the carpet was grubby. We were given clean towels each day and the bathroom was clean. Tips- Book early for really cheap deals, lower your expectations, take a hairdryer and flip flops for the carpet!"}
{"sentiment":1.5,"text":"We stayed here from December 29th to Jan 5th and we found the Cambridge Suites to be a first class place to stay if you are visting Toronto. The Suites themselves are clean and spacious to a European eye and the bed was one of the most comfortable that we had slept in and it was huge! Cambridge Suites are located right near the main shopping area and a shortish walk to the harbourfront. We only took transit twice during our stay and the rest of the time we were able to walk everywhere we wanted to go. The staff couldn't have been nicer and were incredibly helpful particularly in getting us a better rate for our hire car when we travelled out of town. Also when we discovered that we couldn't collapse the ironing board after use they were on to it straight away. We stayed at the Suites over New Year and we found out that unlike a lot of hotel the Suites do not book out rooms for single nights at times like New Year to make sure that they are not used for noisy parties. We thought that this was very considerate of other guests. WeI would thoroughly recommend the Suites and will be staying there the next time we are in Toronto."}
{"sentiment":2.5,"text":"Four women rented a 3 bedroom 2 bath condo. It was fantastic. The room was lovely, the beds were comfortable and the staff was friendly and helpful. I highly recommend this."}
{"sentiment":0.5,"text":"This hotel looks like it would have been great about 20 years ago. It looks a little worn and in need of some upgrades here in there to make it anything special. But for the price and given the location...it was ok. We decided to stay there the night before a cruise because of its proximity to the port which proved to be quite good. It was only a 3 or 4 minute cab ride from the cruise ship. It was also directly across the street from Bayside Marketplace which gave us lots to do at night and the next day prior to the cruise. The closet in our room was really big scale-wise compared to the room itself...kind of makes me think that our room may have been renovated at some point and the closet used to be something else. The rest of the room had a pretty small feel to it....yet looking back I remember it had a full sized hutch and a small table...so maybe it just felt small given it's odd shape. Who knows. All in all i'd say the size was \"fine\". One problem in our room was the bathroom door didn't stay shut. It didn't even line up with the doorframe. I'm guessing this has something to do with how buildings slowy shift over time, but this should be fixed. In a hotel room a bathroom door that doesn't close isn't acceptable. Also, one of the towel bars fell off when I touched it. I carefully hung it back up - something that i'm guessing every guest and housecleaning person has done for a long time. Cleanliness-wise the room seemed decent. If looked in corners behind doors I could find a little grime, hair and stuff like that....but nothing too crazy. The main thing that hindered the room was the simple fact that it came across as dated. So clean or not...it was never really going to wow anyone. We were right next to the dreaded ice-machine room but I have to say I heard nothing. So either it was a dead night on the ice-getting front...or the room has decent soundproofing. Either way, the ice nor anything else woke us up...so kudos to that. The concierges were friendly...as were the front desk staff. None of the staff in the restaurant were overly pleasant though. Overall i'd say it's a decent place to lay your head for a night. But if you're staying for any more that 2 nights and/or want something \"nice\", this probably isn't it."}
{"sentiment":1.5,"text":"Greetings Fellow Travelers! I just came back from a weekened shopping trip to NYC and chose to stay at the Carter because I wanted to stay in a central area (Times Square) and most importantly... I had a budget of $150.00 per night including tax for my hotel stay. The Carter Hotel fit the bill. I went to their website and found that it was $10.00 cheaper a night then when I had phoned them earlier. I paid $105.00 a night including tax. this meant more money for shopping YEAH! Here are the Pros: Big bed that was strangely one of the most comfortable beds i have slept on. Strong Powerful water in the shower. Air Conditioning was good for the heat wave that went through the city. Amazing view from the 21st floor. Concierge was very knowlegable and helped me map out my shopping trip, and also gave me some great coupons to macys and bloomingdales. Here are the cons: There was no hair dryer in the room and when I went down to the lobby and asked for one.. i had to be put on a waiting list. they called me while i was asleep at 11:00 pm and told me to pick up the hair dryer in the lobby or it would go to another guest! overall assesment: If you want to stay in a good location and do not have much money to spend and you dont need amenities in the room such as a hair dryer, coffee maker, or iron, then the hotel carter is a great choice. and if the negative reviews are true, then trust me they are taking your advice and they are showing some improvement. they now have Card Keys instead of Metal Keys, and they have marble bathrooms, instead of old tiles. oh, and the elevators are pretty fast and modernized. i did not have to wait a long time to get to and from my 21st floor room. If you want to stay in a good location and have some extra money to burn, or better yet, an expense account stay elsewhere. but dont forget that you get what you pay for. I wish you great travels!!"}
{"sentiment":2.5,"text":"We were looking for a little getaway and appreciated that this hotel offered a deal that included valet parking. Rooms are small, the norm in SF, but we appreciated that the decoration was creative and colorful. Staff was friendly and attentive. Little extras that were included in the bill were nice: free wifi, extra pillows, NY Times, wine and cookies in the afternoon, coffee in the morning. This hotel chain, which we knew from a previous trip to Portland, really tries to make your stay special. A little pricier than some other hotels, but worth it. Location is ideal (museums, shopping, chinatown). This was just the little escape we were looking for!"}
{"sentiment":1.5,"text":"First of all, this is a 3-star hotel. If your travel agent or company sold it to you as a 4*, that's their fault. This resort is quite small which was very nice, as no matter where your room is you can get to everything quite quickly. We stayed at some where it was a 15-minute walk to the beach from the kids club, so this was a nice change. We booked this hotel because of the decent price and because the Kids Club was rated well (we have a 4 year-old). Remember if you expect a 5* then you should stay at a 5* because otherwise you won't be very happy on your trip. Having stayed at other huge all inclusives in Cozumel, Dominican Republic & Cuba, here are some + and -'s: The rooms: The rooms were clean and big, our bath room looked as though it had very recently been re-done. These are no frills rooms, but still comfy. The beds have a mattress on a concrete slab, so if you have a bad back you may suffer. There are no fridges but the pool bar is open very late & the snack bar as well, so no real need for a fridge if you really think about it. There are ice buckets to keep your bottled water cold if you want. There are also no face cloths, so if you need them, bring them or buy a couple at Wal-mart in town. Activities: There are plenty of activities going on, lots of people learning to dance, water polo, archery, large gym, trapeze, etc. We have stayed in places where the constant whistles & loud music made it hard to relax. Not a problem here, they may politely ask you if you want to play or do something, but that's it. My sister was at the Riu Palace and said there were no activities to do though it was a much nicer hotel. People: A good mix of people (older, younger, and families), also European, Canadian, Latin American & American. It was the US spring break so there were some rowdy ones that were quite drunk by noon'ish. Most left for town clubs early in the evening. Food: There is the main buffet, 3 restaurants and one pool snack bar. The main buffet was fine, remember they are catering to many different ethnicities. The eggs were too runng, but there was never a time when I couldn't find anything to eat. A fresh donut station, omelet station, lots of fruit and fresh bread, even a bloody mary station! Every meal has chicken, pork, beef etc just done differently each time. There were never any lines, like other big resorts we have been to. Our 4 yr-old loved all the choices. The 3 restaurants were all decent, with several courses and choices to make. The staff at all 3 were superb, going out of their way to accommodate our little one (including making a special meal for our 4 yr-old at the Italaian one). The pool snack bar has awesome pizza, and a small buffet, you can also order hamburgers etc. The bars were fine, don't forget to tip once in a while if you appreciate the service. And don't butt in the line...nobody will die of thirst waiting! We never went to the nite club so I can't comment. The grounds are lovely, there are cute little rodents that are harmless and quite tame, lots of iguanas around. The pool was fine, although people \"holding lounge chairs\" all day is quite annoying, but a problem at all the resorts we have been to. Perhaps if people started taking and turning in their towels so they had to pay the $20 for losing them this might stop as we saw empty chairs that nobody returned to for four hours. I decided this hotel was quite eco-friendly. No little bottles of shampoo and soap, but instead there are dispensers that are regularly re-filled. The plastic cups for drinks are washable, which was better than other resorts that used disposable & had mountains of them everywhere, including the beach. Our 4 yr-old enjoyed the Kids Club, but you can't book a tour and pay the staff to come early or stay late as we have done at other places (they work split shifts to work the shows at night). The shows were my biggest disappointment, as some performers danced well and others couldn't so the choreography was always off. They should import some Cubans or Domincians for this, as their shows were always perfect! Our 4 yr-old loved them anyway, so it was fine."}
{"sentiment":1.5,"text":"I booked this hotel for 2 nights of my 4 day weekend in L.A... Hotel was clean and quiet and seemed safe. The only bad thing was the elevators are slow and they do not allow you to use the stairs unless it is an emergency. I asked the front desk why and they said they have a problem with homeless people sleeping in the stairways... Seems like they could put a card reader on the doors. The free breakfast wasnt excactly gourmet, but are you looking for good food or a good value? Parking was 15 or 18 a night.. can't remember excactly, and as I soon learned in this town, that is reasonable!.. Located within minutes of all the Hollywood attractions, rooms are a little cozy which was actually kind of nice and they have an outdoor balcony, which is nice if you are a smoker or just need some air. I would stay here again DEFINITELY!!"}
{"sentiment":2.5,"text":"The University Inn is a nice, clean, hotel that is a great deal when compared to most of the other hotels in Seattle. Our family stayed two nights at end of July in a two queen room. First off, the beds were actually queens, not doubles like some places try to pass off as queens. The room was clean, the bathroom clean and there was room to put bathroom stuff on the counters. The afternoon snack was great, we ate some when we checked in and it helped hold the kids off of needing dinner for a while. The breakfasts were plentiful and the kids loved making their own waffles. While the breakfast room was crowded, we managed to find seats each time and did not have to wait long for the waffles. We used the hotel shuttle service to drop us off the next day at the Seattle center and later called for it to pick us up downtown. We didn't have a reservation for the pickup, but it didn't take long. The hotel is very close to UW, we were able to walk over there the next morning in about 5 minutes. Our kids loved the pool. Great hotel for families traveling on a budget."}
{"sentiment":2.5,"text":"We deliberately didn't want to stay at a casino hotel because we wanted to avoid the smoke as we had kids and this was a great choice. Rooms are very spacious, we had a reasonable partial view of the strip and the kids enjoyed the pool while the adults enjoyed the happy hour half price drinks in the bar. It is a reasonable walk to the main strip and when we stayed, it seemed longer because of the heatwave but once we worked out we could walk a lot of the way through the Bally property in the air conditioning, it was easier. Staff are very freidnly. Recommended for families."}
{"sentiment":2.5,"text":"We stayed in this hotel for a week. We would recommend it to everyone. It is perfectly located close to the Cathedral in the gothic area with everything at walking distance (ramblas, port, shopping, El Born, metro...). The rooms are nice, clean and bright. Towels and sheets were changed every day. The hotel staff was very helpful and speaks English very well. The swimmingpool is a plus in summer time, unfortunately it was not heated during our stay in October, but very comfortable to enjoy the afternoon sun. Breakfast was freshly served at our table. They serve extra's like toast and eggs on simple request. I hope to stay there again."}
{"sentiment":1.5,"text":"Nice property. Somewhat luxury at a reasonable price."}
{"sentiment":2.5,"text":"Nice place, friendly staff, free parking I stayed there for 3 nights in May, the room was excellent, very spacious and clean. The location of the motel is really good, because, it`s a safe and also quiet (at night) area, with a bus stop directly in front of the door. take the bus and you`ll be in chinatown in under 5 minutes. Additionally there are great restaurants around the corner in polk st., which are a good deal compared to other places in sf. compared to the worn-down places in lombard st., this is a good pick worth the money. i will definitely come back!"}
{"sentiment":2.5,"text":"An absolute gem! 4-Star, 1st Class Wonderful Hotel !! Superb staff with friendly royal welcome and greetings, each and every time we entered or exited hotel ...and we were not even royalty !! The service was world class, in very well-appointed rooms. Rooms were of classic decor...spotless and pristine, with comfortable bed, robes, in-room safe, nice toiletries, and ample lighting. The location is quiet at nite, given near financial district, but still very convenient via walk, cab, or even famous cable-car right in front, to anywhere in SF !!! All requests made with the hotel were met without hesitation and perfection by the obviously well-trained, friendly staff. Must stay here when in town !!!"}
{"sentiment":0.5,"text":"Hudson is positioned in a great location for discovering NYC. I absolutely Iove the building, the area and their terrace, although the bar is truly pricey and drinks variety and quality is not that good. There are a number of parties organized in the hotel (you will easily get crossed with one of them. Beware: most of these celebrations are very cheesy and frequented by white trash). I booked with splendia and did not enjoy of room upgrade. On the contrary, my room was very small, there were tons of disgusting bugs and air conditioning was not working - so it was not a great room at all! I was not offered to receive any discount, drink or whatever (i didnt like that!). The bathroom was very very small and no view was avaialble from there. At the end of the day, because of the very expensive bill paid for this 1 night stay, I dont feel at all i have paid a fair amount given all the inconevniences experienced."}
{"sentiment":2.5,"text":"Beautiful huge room. Free bottle of champagne because it was Valentine's Day. Friendly waiter who brought our champagne poolside (with plastic cups since there's no glasses allowed by the pool). BEAUTIFUL bathtub, shower and bathroom. All light, curtain, TV controls on the phone display screen. Gorgeous view of San Francisco at sunset. Great bar to catch up with friends. Yummy restaurant- AME. Amazing spa with a nice pool, sauna, steam, jacuzzi, great services, MORE CHAMPAGNE!!!"}
{"sentiment":0.5,"text":"i read some of these reviews so i was a little afraid when i first got to the belnord. Although small, the rooms were very clean and no bed bugs in my room. The bathrooms were clean and kept that way our entire stay. I had a great time in New York and this place is so close to everything. I would definitely stay here again and recommend to friends."}
{"sentiment":2.5,"text":"My husband and I took a mid winter vacation at the Princess Royale.It was my husband's Birthday and our 23rd anniversary. The room was excelent as well as the view of the atrium and the ocean. Maid service was excellent we had a minor glitch that was corrected immediately.Looking foward to being back in the Spring.Thanks Peggy Frank"}
{"sentiment":2.5,"text":"I live in Catalunya but had an early flight and needed somewhere to stay the night before. In the past I've tried various hotels and hostals in the city, but from now on I need look no further. The whole stay was a delight - from the fantastic period decor to the care and attention shown by both Sergio and Abel. My room was perfect, with a wonderful bed and every facility, and the welcoming glass of sangria set my stay off to a good start. I particularly enjoyed breakfast on the lovely terrace surrounded by plants , flowers and birds. Many thanks, guys, for making me feel so relaxed and comfortable."}
{"sentiment":2.5,"text":"My husband and I spent 3 nights in Paris as part of a trip to combine Paris and London. We arrived on the Eurostar at Sunday lunchtime and the taxi to the hotel from the Gare du Nord cost around 10 Euros. As a tip, give Paris a miss on a Sunday - it's dead. My first impression was that the hotel is very gold! Reception is gleaming brass and marble, and I reckon they put yellow lightbulbs in! The hotel is spotlessly clean and has lovely room amenities. The minibar is of course expensive! The bathroom has everything you need and the TV in the room has lots of channels including a movie channel that showed occasional movies in English! To my surprise I discovered that American movies are right - you can see the Eiffel Tower from the hotel room! You had to lean out and twist a bit, but there it was... My French is rusty to say the least but this was not a problem in the Rochester. There were people from lots of different countries staying at the hotel and the staff communicated well with them all. Shops and cashpoints are very close and convenient, and there is a bar or a restaurant every few doors! There is also a 24 hour pharmacy on the opposite end of the street (closer to the Champs-Elysses). General points about our trip to Paris: Everywhere was close and within walking distance. We walked to the Eiffel Tower on the first day, and on the second day we bought a 2-day bus ticket with Les Cars Rouge. It takes you round the main sights in about 2 1/2 hours, or you can get on and off as you like. The ticket was around 20 Euros and lasts 2 days, so we used it a lot for the rest of our visit! Sometimes the driving was a little exhilarating but I have a feeling it's all part of the Paris experience. 2 days was not enough to see everything we wanted to see, and we will definitely return. I would not hesitate to go back to the Rochester again."}
{"sentiment":2.5,"text":"We have just returned from a very enjoyable two week stay at the Embassy Suites in Montreal. We chose this hotel after reading reviews on Trip Advisor and were not disappoointed. The hotel, facilities and staff were excellent. There was a brilliant friendly atmosphere throughout and this added to the enjoyment of our holiday. If we return to Montreal we wouldn't think of staying anywhere else."}
{"sentiment":1.5,"text":"I booked this hotel due to affordable rates and the reviews on Trip Advisor. I was quite pleased overall.....the rooms were clean, the hotel staff was helpful. The map they give you upon checkin was great, it has little maps of the metro and the RER, versus the HUGE ones that they give you when you buy tickets. The complimentary umbrella was a nice touch. The honesty bar is handy but WAY overpriced...you can buy a bottle of wine in the store on the street for what you pay for a glass. Visit the cheese shop for some excellent selection, and the little bakery for good pain de chocolate. We did not spend much time in our room since we were out enjoying the city, but it is a tight sqeeze for two adults with one medium piece of luggage each. We had to maneuver and strategically store our luggage to be able to move around. The bathroom was spacious and has a good hair dryer. Also, the in room free wifi was excellent. The walls are paper thin and you can hear everything going on around you, but I always sleep in ear plugs so this didn't bother me too much. One more comment...my husband and I could barely fit in to the lift with our luggage and the two of us. It is a tight sqeeze. Overall, this is not a five star hotel, but is a great option for budget travellers with two metro stops three minutes away and great lunch options to pickup lunch before you venture into Paris. Do not hesitate to book."}
{"sentiment":1.5,"text":"we had a nice time at this hotel. enjoyed the pool and the room was good. no compliants. its a short distance to the Downtown Disney area."}
{"sentiment":0.5,"text":"As I was going to a performance at the Royal Albert Hall, I was in a hurry to find an affordable and close hotel that my husband and I could crash in before going home the next morning. I booked our room at the Gainsborough Hotel through Late Rooms for 89. I was quite happy with this, especially considering it was meant to be a four star hotel... And then I read the reviews! Well, after staying for only one night (on a Saturday), I can safely say that most of my fears were unfounded, and our stay was pleasant, barring a strange wake up call. Reception was well decorated and we felt very under-dressed in jeans and t-shirts! We were greeted by a friendly woman at the counter who gave me the appropriate paperwork before the manager came and finished checking us in. I have read many things about staff speaking sub-par English, and while it wasn't perfect, I could easily understand what they were saying and so check-in went smoothly. The first lady to greet us showed us to our room which was number 23 in the basement. I was a bit frightened by the prospect of a basement room, after the reviews I had read; however, we were pleasantly surprised. The room was well decorated, and besides a little peeled wallpaper by the window and some stains on the bathroom floor, it wasn't anything like the horror stories painted by the reviews I had read. The room was situated with its windows facing up into the street. Besides a few loud groups of people who passed while we were resting, the noise level was tolerable. The strangest thing about our stay happened in the night. I was woken up at around 3:30 in the morning by my husband, who was in a bit of a panic after a loud alarm had woken him up. I had heard it in my dreams and didn't think much of it; however, my husband was deeply disturbed for at least an hour, thinking there might have been a fire or something similar. I should also add that it was about this time that we heard loud music begin to play, as has been mentioned before in many reviews. Perhaps it was because of how close to the street we were, but the music was no where near loud enough to disturb us and so we eventually fell back to sleep. It is a very convenient location, with the National History Museum within a two minute walk of the hotel. If you can book through a discount travel agent, then I'd recommend it for a convenient alternative to the more expensive hotels around. I would say that for the price we paid at such short notice, we received our money's worth; however, I would definitely go with caution as I'm sure not everyone will be as lucky as we were."}
{"sentiment":2.5,"text":"We stayed at this hotel and had a fabulous time. We had a Fantastic Suite that was on the corner of the building and had wonderful views of Times Square. We had a large sitting room, separate bedroom - two tv's. The service at the hotel is top notch - extremely helpful and friendly all around. We relaxed at the Living Room Bar with some great music and enjoyed appetizers and martinis at the Blue Fin Restaurant. The location of the hotel was perfect for walking to all the places we wanted to go to, including some excellent restaurants. Highly recommended - We will definitely be back soon! The manager,Patrick, went out of his way to get to know and please his guests and is doing a wonderful job."}
{"sentiment":1.5,"text":"We were in town for a long weekend, and got a Priceline rate (a week before our trip) of $132 per night. I called the hotel before arriving and requested a king bed, non-smoking room. When we arrived around noon on Friday, we were told that a queen room was all that was available, but since I'm a Hilton rewards member, they upgraded us to the 40th floor. The room was smaller than many on the floor, but perfectly adequate, with a view out toward Central Park. Bathroom fine. Bed quite comfortable. Location of hotel can't be beat for going to Lincoln Center and other theaters. Although we tend to prefer smaller hotels, we believe we got a great deal at the Hilton! The housekeeping staff and the reception staff we encountered were all very helpful and friendly--this is not always true in large hotels, and we tipped accordingly."}
{"sentiment":2.5,"text":"Superb! City View sunrise"}
{"sentiment":1.5,"text":"Very nice, confortable, central hotel!!We stayed in a Triple room very large overlooking the movida of the street!!!!! Liked vwry much"}
{"sentiment":1.5,"text":"I have stayed at this Hilton for several months. One of the highlights is the concierge lounge. They have a good breakfast in the morning and an exceptional appetizers in the evening. The staff, especially Rosei who is there in the evening, are very friendly and helpful. She is quick to warmly greet you after a long day at work, very willing to help you with refreshments and make sure you have cookies for a late night snack. Being a road warrior, it always nice, but far too rare, to find hotel staff who make you feel like you are home and welcomed."}
{"sentiment":-1.5,"text":"We stayed at this hotel in April 2007. We were in town for a Nascar race and arrived at our room late at night. Our room was cold, and they had NO heat and had to bring in a portable space heater. There was NO hot water, so we had a maintenence man in our room at 1AM working on the bathtub. We ordered room service right before they closed and they forgot part of our order and we could not call them to get it because they left !! The manager Greg promised to make it up to us if we visited again. So in November we again came for Nascar and again checked in to our room to find NO hot water and hair in the tub !!! We immediately checked out and stayed ay the Marriott Courtyard down the street. (wonderful) To this day neither Greg the manager nor Rick the General Manager has followed up on our complaints. BAD Management, BAD, dirty uncomfortable accomodations."}
{"sentiment":2.5,"text":"Remember that they sell their non-suites double rooms (with one queen bed unfortunately only! and no kitchenette/fridge) via priceline (2,5*) and hotwire (3,5*) for a real bargain esp. on the weekends. Honestly I don't understand why a brand like Hyatt House which is just about to build up their new brand promoting \"spacious suites\" and \"kitchenettes\" still uses the opaque websites to sell their \"normal\" rooms - people expect to get Hyatt House if they won Hyatt House - not Hyatt \"small\" house. However they offer upgrades for $20 \"only\" - go for it it's still a deal!! Free Breakfast was above average (fresh fruits, chinese food, made to order ommelette etc.) to similar \"breakfast included properties\". Free parking, free Wifi, free Pool, Jacuzzi made our stay fantastic - during the week Mo-Th they also have a free evening reception (cocktails, snacks). The hotel is surrounded by Qualcomm offices, a Fresh&Easy market is not far away on the Mira Mesa Bvd (also a good outside lunch spot nearby the F&E) - calculate good 20min to downtown San Diego or Torrey Pines Glider Point beach...."}
{"sentiment":0.5,"text":"I stayed here for 4 days on a business trip and found it to be pleasant and functional without being anything special. The rooms were a good size for a city hotel and clean. The decor especially in the bathroom was a bit dated and gave the impression that it had last been renovated about 20 years ago - but everything was clean and functioned. The breakfast was ok, although a little dull - lots of breads, meats and some cereal, nothing much else. The coffee was not good. The staff on the front desk were helpful and proactive. If you like walking, take the road outside the hotel towards the city to find loads of bars, restaurants and tapas places within about a mile."}
{"sentiment":1.5,"text":"My wife and teenage sons, age 16 and 13, stayed at the resort February 21-8th. We stayed in the Riviera section. Our request for rooms close to each other was accommodated. Our growing sons were never at a loss for food. Our favourite al a carte restaurant was the Asian. We preferred having breakfast at the pool restaurant, as it was less crowded, and had a nice breeze . The beach was spectacular. I recommend the resort for families. We stayed last year, without children, at the Valentin Imperial north of Playa, and while the Sandos resort was not the same caliber as that resort, it certainly met our expectations and needs."}
{"sentiment":2.5,"text":"This hotel is close to everything. Walking distance to Time Square, the Broadway District and Central Park. There is a subway terminal right around the corner that you can catch a train right to the World Trade Center."}
{"sentiment":2.5,"text":"myself and my partner have got back just this morning from a stay at the hotel grums in Barcelona in celebration of my partners birthday, and I couldnt wait to review it! I had paid for a basic room, but on arrival we were upgraded to a superior room (401).The hotel exceeded expectations, the room was very lovely, with an incredibly comfy bed. The decor was very modern and utterly deserves the 4* rating! The communal areas of the hotel were gorgeous too, lots of different colours and textures that make it really cozy. I would also like to say that the reception staff were great, if we wanted for anything, they had an \"of course\" attitude. This hotel is in a perfect location, just steps away to the right of the hotel is the beautiful montjuic park, and less than 10 minutes walk to the left is las ramblas and the harbour. Absolutely gutted that our trip is over, we will be back very soon to Barcelona, and simply would not hesitate to go there again."}
{"sentiment":0.5,"text":"I booked at this hotel,on-line, for an overnight stay from Friday 9th September 2010 as it was all that was available in the area for Wembley Stadium for the Muse concert. I was very worried after reading the reports about it on here. Although I know Wembley area well, (being born and bred in Watford), my husband and I were coming from East Yorkshire, (by train), where we live now, and haven't visited this area for at least 10 - 15 years. The hotel is a 10 - 15 minute walk from Stonebridge Park station, and not in a pretty area. However, the staff were welcoming and efficient. The reception was clean, as was the bar area , considering the hotel was full of Muse fans! (We are both over 45 years old.) The bedroom we had was on the 6th floor, and was very clean and comfortable, with tea/coffee making facilities. The en-suite bathroom was very clean, with lovely soft ,fluffy white towels!! There was a T.V., but we never tried it. I can't comment on the food, because we chose not to eat there, but there seemed to be a lot of people having breakfast in the morning, and a lot of people were ordering pizza deliveries, even after the gig. The bar was still open and very busy when we got back at midnight...and was still going when we went up to our room at 1am. We walked to Wembley stadium. It took us about 30 minutes walking briskley. I had been worried about walking back at night, but needn't have worried as there were loads walking back to the hotel, and we just fell in with them. However, I had researched bus routes on-line and there is plenty of scope for bus journeys if that's your thing. The only thing I feel I ought to comment negatively on is the sound of the traffic outside. Our room was at the front of the hotel and my husband had a poor sleep due to it, but, because I wear a hearing aid, when I took it out, I could barely hear it, and slept very well!! The bed was very comfortable, with a decent thickness of mattress, and no plastic sheet that I had read of in other reviews. Overall, this hotel is perfectly adequate for a short stay, the staff were polite and respectful, and I can't understand the horribly negative reports of some of the previous reviews. It's fine. Don't stay there if you are the sort of person who expects gold plated service, it's not that sort of establishment."}
{"sentiment":-0.5,"text":"Wife and I recently got married at the Royal Playa Del Carmen. The wedding planners were terrible and their communication skills were sub-par. They have multiple added costs which suddenly show up once you sign a contract and the way the packages are configured it seems that one would be better off doing a basic wedding package. They also give the impression that your wedding will be more intimate at the Roayl vs. the other resorts cattle call assembly line weedings... assembly line weddings are at the Royal as well Problems we had wedding wise: - we were given three different planners throughout our process - the area that we had picked out got changed after the fact, even though we had emails showing the decided upon venues. - food was very sub-par - thank goodness for the inclusive drinks, we needed it! - they will money whip you with small fees here and there. It adds up in the end! - Your wedding will not be very intimate, many random drunk folks will be watching and partaking. - They don't give you much attention Overall: - Would have given a higher review if I was just at the resort as a guest - Food quality was mediocre at best - Grounds and location were great, as was the service, EXCEPT FOR THE WEDDING"}
{"sentiment":2.5,"text":"I was VERY PLEASED with the hotel. Staff very friendly and helpful, including housekeeper. I loved extras such as free cont. breakfast, free 24hr access to 2 high speed computers (so I didn't have to schlep my laptop to NYC), newspaper, coffee in lobby and 2 bottles of free water per day. Room was very nicely appointed. High quality sheets, 4 pillows and quality Aveda toiletries. After getting this hotel I saw some negative feedback on slow elevators, but this was not true. Never had to wait more than a minute. Room size was fine for 1 person and a couple without too much luggage."}
{"sentiment":1.5,"text":"The color choices of this new luxury hotel are fabulous, as is their art collection. It is 1/2 block from the San Francisco Museum of Modern Art, and we chose a package that included free tickets. The hotel is also a 20 minute walk from the new attraction -- the Ferry Building -- with its many food shops and restaurants. My small complaints? When we arrived mid-morning and I asked where I could get a cappuccino I was directed outside to a nearby Starbucks. I expect a hotel of this caliber to have this available in their bar area. If they can make a Bloody Mary, they can make coffee. My other complaint is the lobby bar which \"misses\" somehow. This bar is a big vacuous room, lacking warmth and congeniality. The tables aren't convenient for your drinks, and beware sitting near the \"fireplace\" feature. It looks lovely, but the outside doors are directly behind it and the chill from them is not pleasant."}
{"sentiment":0.5,"text":"Stayed here for 8 nights. Arrived and the staff was very nice and friendly. Although some could use training on tips, how to get around city, where to go. I think staff should be trained in basic stuff like transportation, cost, offering advice, etc and some where not up to par, but very friendly. Decor was kinda cool, the room was small, but that was totally fine and expected. However, the lighting is not great, theres a bad step to go into bathroom that I stumbled on a few times. House cleaning: awful job, lazy, rude. All they did was \"do our bed.\" Vaccuming and cleaning the bathroom and wiping down MIRROR headboard would have been nice. Very sloppy job and they were not nice or friendly. I think they all need to be replaced. We asked for a couple things to get done, since they were not doing them and they only did it one day. Our side lamp went out and after asking 3 times and 3 days later, WE had to take care of it ourselves! That's not ok. Even after a good stay, nice staff, affordable prices for a boutique hotel, I prob wouldnt go back or recommend because of the awful house cleaning. You pay for a place to stay, nice bed, good/friendly/knowledgeable staff, clean place, in a central neighborhood. They got 3 right, 1 ok, and 1 awful."}
{"sentiment":2.5,"text":"Fantastic property bar none. Last year I stayed at City Center's sister property, Vdara and loved it. After staying at Aria, I love City Center even more and will now make this my destination for Las Vegas everytime I visit. The room was on the 22nd floor. Great layout. Bed was top notch, with fantastic, very comfy linens. Bathroom was first class all the way. Loved the soaking tub and rainfall shower. Generous amounts of shampoo, conditioner, soaps, and lotion. View was spectacular - no view of the Bellagio fountains, but didn't mind at all. At night the surrounding City Center Complex reminded me of something out of \"Blade Runner.\" I love everything about City Center. From the shopping at Crytals, to the dining options, to the gaming in the casino, to the lounges, and to the pool - it is all fantastic. To the management of the Aria - don't change a thing. You cannot improve on greatness. You have done the city of Las Vegas a tremendous favor by raising the bar of excellence and stellar service to visitors."}
{"sentiment":1.5,"text":"We stayed there for just 1 (short) night as we had to get the morning flight to Seville (no time for breakfast). The Jazz is a beautiful and very modern hotel just 5 min away from the Ramblas. Staff was efficient and very friendly. Only recommendation would be to ask for a room away from the busy street as street noises do filter in but this is a hotel I surely would return to!"}
{"sentiment":2.5,"text":"Un hotel tranquillo... showReview(11409984, 'full');"}
{"sentiment":-0.5,"text":"front of house staff very unhelpful the chamber maids are very nice and efficient so is 1 waiter at breakfast other than that not willing to help and give the impression they have better thing to do than help you out the rooms were basic with TV, toiletries hairdryer and phone. the hotel rooms are cozy and nice and dark as they have shutters on the windows The location is about 30 mins walk to the 1st Metro and 2 mins for a bus but they are hard to get They have a pool but it was not open as it was in March visited The Hotel was well swept and maintained inside and out"}
{"sentiment":0.5,"text":"Having read the previous reviews on TA of this Hotel I booked it with high expectations, I was to be disappointed. There is a large armed Police presence in the area as the the Hotel is located adjacent the American Embassy and just off the Via Veneto, it must be said it is not close to any of the main historical sites you may wish to visit, the other guests when we were there were predominately American, On arrival the Receptionist was very helpful, we were shown to a well appointed room, there was good walk-in wardrobes with energy saving lighting complete with a safe and mini-bar which only contained two bottles of water, there was however no tea/coffee making facilities, the en-suite bathroom was a bit cramped and cluttered but everything was clean and in working order. We went for breakfast the next morning, it appeared that you had to find your own table in the Restaurant area as none of the Staff showed any willingness to welcome and assist, eventually a member of Staff ventured over and asked if we wanted coffee, that was it, communications over. The breakfast fare on offer was simply atrocious, if you wished something hot, then the choice was congealed \"scrambled\" egg, thin grease laden bacon and small sausages that stank when you bit into them, also there was no toaster. The fruit selection looked to be the same bowl each morning, with the none too plentiful bread, cheese and meat totally uninspiring and you end up wondering why you bothered to make the effort and not gone somewhere else, I guess you think it can't be like this everyday and must improve tomorrow. As you leave the Hotel front door turn left then first left again and you will find a SPAR Minimarket about 100 yds up that street, ideal for bringing back refreshments to your Room and make use of the near empty mini-bar. One incident I will leave you with is this: We took a taxi back from the Vatican, on arrival at the Hotel I asked the Driver what the fare was, he said 14 euros, I gave him a 20 euro note, he deftly switched this for a 5 euro note claiming this was all I had given him, knowing that I never had any 5 euro notes, I challenged him to drive to the nearest Police station to check if my fingerprints were on the note, needless to say he did not accept my challenge and I left the taxi to a torrent of verbal abuse, I would say either pay them with coinage or with the brown coloured 10 euro note, and make sure your travelling companion witnesses the payment."}
{"sentiment":1.5,"text":"My husband and I travel to NYC once a year and always stay here. The rooms are small and basic but clean- everything you need for a short stay in the city. By reading the reviews you should know what to expect though...bring enough cash to pay for your room, YOU are going to be lugging your suitcases up multiple flights of stairs (no elevator), the rooms are small (I mean NYC small), the temperature of your room is not adjustable and you WILL hear the street noise below (this is no different than what 90% of the residents of NYC deal with everyday). The staff have always been very friendly to us but I'm sure do not take kindly to rude people that ignorantly expect a full service hotel. Come here with an open mind, ready to enjoy the city. Definitely the best price and location you will find!"}
{"sentiment":1.5,"text":"We stayed at the Orchard for just one night at the end of our vacation. What a great choice....I chose it from all the great reviews on Tripadvisor. ALL the staff was friendly and helpful. The room was spacious with a very large bath. Everything was beautifully appointed. Our room was on an upper floor with a nice view of the street below. I had mentioned it was my birthday and the concierge brought a box of chocolates to the room. The location was great..after we valet parked the car..we walked around downtown in the evening. Chinatown is just a block away , Union Square is around the corner, the cablecar is just outside the door. We did a bit of bar-hopping and then found a lovely, small Italian place just around the corner for dinner. The breakfast in the morning was a nice touch. I've stayed at other places in San Francisco but The Orchard Hotel was the best experience...lots of bang for the buck...."}
{"sentiment":2.5,"text":"My teenage son and I had an extremely enjoyable and comfortable stay at the Taj Boston in October. I want to write about our wonderful experience as I was very pleasantly surprised with the hotel, having read many negative reviews about it earlier on Trip Advisor, and I wasn't quite sure what to expect. A very warm welcome awaited me when I arrived early morning, and the reception staff obliged by giving me a room as soon as possible, which was really very welcome. The lobby and reception areas are charming with and an old world ambiance, yet classy and elegant. My twin bedded room was very quiet, spacious, bright and airy, and had a lovely view of the park. There were two huge, comfortable double beds and ample storage space. All the furnishings were neat and clean and looked fairly new. The bathroom was actually two rooms, one being a huge dressing room with washbasin, and the other with a large tub and WC. I did not experience any problems with the plumbing as mentioned in some of the reviews. Our reservation was one which included access to the Taj Club, which one can opt for at the time of booking on the website.The breakfast and snacks served in the Taj Club Lounge were replenished continuously and were delicious, especially in the evening the evening and there was a wide range of foods from seafood starters, to sushi and grilled meats. Mercedes, the lady in charge there, was also very warm and welcoming. I had ordered room service for dinner one night, and the meal portions were tasty, huge and fairly reasonably priced. Finally, last but most importantly, the hotel has one of the best locations in the city, at the beginning of Newbury St., which is one of the main shopping and restaurant streets in downtown Boston. You can walk to many of the sites from the hotel, but there is also an underground subway station which is a two minute walk away from the hotel, and taxis are readily available outside. I strongly recommend this hotel to visitors wanting to stay at the doorstep of the city's main attractions, while experiencing the old world charm and elegance of this bustling city."}
{"sentiment":0.5,"text":"We rented a regular room and a Spa Suite - Regular room was $60.00/night and was doable for just sleeping. Spa Suite was $120.00/night and was big, roomy, nice tube, walk in shower, seperate toilet from shower area, old Bose stereo surround system, but had nice bar area with refridgerator. This hotel is no Bellagio, Venitian or Palazzo as far as the \"Glitz and Glamour\" but it was clean and if all your going to do is sleep and would rather spend your money on the fun stuff....it works."}
{"sentiment":1.5,"text":"Really enjoyed my stay at this hotel. Staff were exceptionally friendly and made me feel very welcome. Hotel is currently undergoing renovations (March 2012). Rooms in Paris can be small, however the room I had at L'Empire was large, very modern and ultra clean. Bed was fantastic. Beautiful new and spacious bathroom. Also, hotel is in great location, just round the corner from Rue de Rivoli and minutes from lots of restaurants and bars. Highly recommended and will definitely be back."}
{"sentiment":-1.5,"text":"Carpets stained, shower gross, the hotel is ugly, I wouldn't have stayed here if it were free"}
{"sentiment":2.5,"text":"From the moment we pulled up and checked in the service was excellent, the atmosphere in the Hotel was always buzzing and the staff always friendly and happy to help with a small matter, a special mention for Melissa Humble whom was a complete star helping me in a happy and professional manner always."}
{"sentiment":1.5,"text":"We were most impressed with our 2 room apartment where a second bed was set up for our 2 children in the lounge area. When we asked for a couple of blankets they were there on the beds when we returned, we were allowed to move into the room to our amazement at 10am on our check in day and the cost was very reasonable at only $240 per night for the 4 or us, nearby establishments were closer to $350 per night."}
{"sentiment":1.5,"text":"Stayed here from May 29-June 2. If people would do a little research before booking then they won't be disappointed. The 3 old towers (Roman, Centurion and Forum) are to be avoided. Stick with the Palace or Augustus (if you can afford it) and you will be just fine. We were in Room 1511 in the Palace Tower. Beautiful room. Great location - close to pools. Loved the pools and had no problem finding lounge chairs (the frozen pink lemonades were to die for! We aren't big gamblers and spent most of the time on penny slots still managed to earn enough points for a travel bag and 2 radio cooler bags - VERY COOL! Can't comment on the restaurants as we only ate at the marketplace here - pizza place was great. Can't beat the location on the strip. My only complaint is they took out the Marilyn Monroe slot machines :) --- P.S. Take advantage of the Best Rate Guarantee. Found a low rate on the web and they beat it by 25% - saved $500."}
{"sentiment":1.5,"text":"Good location and like alot of Hong Kong places is a mutli use building with really good restaurant, engineers, archietects, advertising agent, social club, majong club, etc on other floors. Really extensive food shopping supermarket in the basement. Overlooking a noisy ugly building project with huge crane, but Hong Kong is basically a building project ongoing so this cannot probably be avoided generally . Two door men downstairs are always friendly and helpful as were staff when we checked in. Any request promptly responded to. internet access fast and good. Room is great. Well designed and good cleaning service."}
{"sentiment":1.5,"text":"Five friends stayed in two rooms. One room had 2 double beds, this was a newly decorated room (flat screen TV, gorgeous bathroom etc) and the girls slept well for 4 nights. The other room had one double bed and had not been newly furnished but looked fine, we did not sleep at all on the first night due to what sounded like noisy pipes. The reception staff were excellent and moved us straight away to another room which was fine. There was a fridge,a hairdryer and toilettries in each room. There was only one lift but this was not a problem, never had to wait too long. The breakfast was tea/coffee/orange juice with bagel and cream cheese (no jams/jelly) and doughnuts. There was a toaster as well. I found this fine to start off the day but after a few mornings it would probably become too boring. There is a subway a couple of doors down and it is a good location for sight seeing (as are most hotels!). Overall good room, staff, service and breakfast for the price!"}
{"sentiment":1.5,"text":"Stayed for two nights on business. Good location in quite Cul de Sac and just a short walk to restaurants. The room I had was large (looked like it used to be a bed-sit) with a comfy bed, bathroom a bit dated but hey, at the price...no complaints! Free carpark is a bonus, although it's best to park closer to the entrance, you can get blocked in which can delay an early morning start. Free use of the internet was also welcome. For the $s, I'd say it's pretty hard to beat."}
{"sentiment":2.5,"text":"Superb location for a shopping weekend, with great tube access to Central London. Attentive, pleasant staff. Rooms very clean. Relatively large bathroom for London. Breakfasts were very good, buffet style. Great meal deal offer, if required. Was doubtful before we arrived. Was a convert when we left."}
{"sentiment":2.5,"text":"We stayed 3 nights at The InterContinental Century City over new years eve 2011-2012 and we are super satisfied with everything. The service was great and the location being close to West Hollywood, Beverly Hills and the coast is the best place to stay. The hotel should however consider upgrading the finish of some public areas and some rooms if they want to claim their fame."}
{"sentiment":0.5,"text":"Got a great deal on this hotel $89/night after the hotel agreed to beat the price located on Orbitz.com. Hotel was conveniently located near San Diego airport and a quick drive to downtown, Point Loma and Old Town. Hotel located along harbor and there is a nice walking path which my toddler loved strolling on and looking at the boats. Room was cozy buy clean and had a nautical theme. Had a great computer center. I hate paying for parking and self parking at this hotel was more than $20/night. This was only palatable to me because I got a great rate for the room. Despite paying an arm and a leg for parking the self parking was not convenient. Returned late one night and the only available parking was quite a walk from the hotel entrance. Overall a good hotel except for the parking rates."}
{"sentiment":1.5,"text":"Five of us stayed for a week in May. Lovely hotel. Spacious rooms with plenty of amenities. Had a fantastic view of the strip from our balcony. Definitely worth trying to get a room on the city side of the hotel. Pool was lovely and food was great. About 20 dollars in a cab to the strip but nice to be slightly out of town with plenty of shops nearby. Would definitely return."}
{"sentiment":1.5,"text":"The best kept secret is the Little Sushi Bar Monday-Friday 530pm to 1030pm...Off the lobby. The best !!! With hot saki or the cold beer !!! Makes this Airport Hotel The Best !!!"}
{"sentiment":-1.5,"text":"First, and most egregiously, this is not a hotel - it's a motel. I would never have booked a room there if I had known this. How many ways did this motel disappoint me? Not counting the really nit-picky stuff, like not having a towel rack by the sink, or the fact that the room gave me the creepy feeling that a \"Criminal Minds\" episode featuring a bludgeoned hooker could easily be set there: It's non-smoking now, but the renovation didn't clear out the skanky old stale smoke smell. The refrigerator made a loud, obnoxious noise so that I had to unplug it for the sake of my sanity. I could hear my upstairs neighbor walking around and showering. The \"shower gel\" and \"shampoo\" in the dispenser were the same creamy green mystery fluid, and the touted curved shower rod led to a large puddle on the bathroom floor. There's no breakfast room service; the complementary breakfast is served in a very small room that is reminiscent of a school lunchroom and was far skimpier than Laurie S. describes. Worst of all, the battery in my smoke detector failed at 3:00am. While someone did arrive quickly to replace the battery, all I got from the desk staff was a \"Sorry about that,\" as if it happens all the time and it's just no big deal, rather than an uninvited assault on a decent night's sleep. I've stayed at a number of perfectly lovely hotels in the Northwest, and this is the first time I've been so offended I was moved to write a review. When I got to my meeting they said, \"Oh, we would have suggested the Hotel Deca.\" Live and learn."}
{"sentiment":0.5,"text":"We stayed at the Hilton on the Avenue of the Americas August 25 to 29, 2004. Did we all stay at the same hotel???? The Hilton is a mid-range average hotel and that's what we got. I am surprised at some of the negative reviews which seem to come from those who purchased a discount room and then were shocked when they didn't get the best room in the hotel. You cannot expect to get the same room as those paying twice or three-times as much as you. That is why you get the rooms that have not been renovated etc. Check-in was fast and courteous (not overly friendly but that's okay). Room was exactly as we requested, two double beds, non-smoking. The room was large and nicely decorated, bathroom had marble floors and walls. Some of the furniture was a bit older but fit in nicely with the overall scheme. Very clean, lots of clean white towels and twice daily \"maid service\". Was at first concerned that our room was beside the elevator on the 11th floor but no noise problem. When in the bathroom which is right beside the entry door, you can hear a low noise from people waiting for the elevator and the low drone of the elevator itself but when in the room you could not hear anything. Air conditioner worked great. We normally stay at more up-scale hotels, such as the Ritz or when in Vegas at the Bellagio or Paris, or in small Inns. We found the Hilton to be just fine for a mid-range hotel and would definitely stay there again."}
{"sentiment":0.5,"text":"We have just returned from 10 days, staying at the Vdara. We were lured by the no smoking and no casino aspect of this hotel, more on that later .... I had emailed the hotel one month before to let them know it was my husbands 50th birthday and was there any chance of a complimentary upgrade to a fountain view. I received a reply saying no problem - great! We checked in on a Tuesday afternoon - no queue but there definately is on Friday through Sunday, as weeekends are busier. We were given a room on the 16th floor, with no view! I rang and spoke to the front desk and reminded them of my original email and their reply. The best they could do was offer a possible move to a view room the next day. We have never done this in our lives but decided to agree and the next day we moved to a room (43032) on the 43rd floor with a full fountain view - fantastic! The room service was good, cleaned everyday but the last and we rang and requested, cups, pan (for boiling water, no kettles provided and robes and slippers) all with us within one hour. The hotel is modern and clean,. The Market Cafe is very small for the size of the hotel and is the only place you will find for food. Silk Road was not open once in our 10 day stay. Always a sign saying private party. It was sometimes used for conference dinners etc. I dont think we would have used it anyway as its a strange space age kind of bar, not very welcoming. Bar Vdara is weird, an afterthought. The outdoor seating and (swing?) looks out onto the car parl - nice! We all know that part of the Vegas holiday is the weather (which was great) which in turn means a great pool is essential. There is where the hotel fails, big time. For the size of the hotel, the pool is completely inadequate. It doesnt get sun until 10am (opens at 8am) and then to stay in the sun you would have to chase the sun around the pool, moving from bed to bed. The beds are crammed in each one touching the next, Im really not exaggerating. The space that is taken up for cabanas is wasted, I didnt see one used! There is a small jacquzzi too. We used the pool two mornings and tried one afternoon. I have never seen so many people crammed into one space, there wasnt a single bed unoccupied. This is not my idea of fun! There is music, which is a bit loud but bearable. At the weekends the music is turned up to give a `party atmosphere'. Several people complained, as in such a small space it was just too loud, they were taken no notice of. I dont mind music but want to be able to relax by the pool, which just wasnt possible. We decided to take matters into our own hands and went to see the concierge. If you want hours stolen from your holiday, this is the place. Sometimes only manned by one person and some staff more helpful than others, not good at all. We had already had a look around the Aria and Bellagio pools. We asked could we have some kind of pass to other hotel pools in the group (Aria/Bellagio). After much discussion the Manager at the Aria pool agreed we could have a pass for the next day. We went to the Aria the next day, amazing!!!! Three big pools, all bigger than the one at Vdara (not including the liquid party pool). Three big jaquzzis. Lots of trees, space and beds. It was heaven. Some music playing but not intrusive. We had a chat with the Aria pool Manager and he agreed that we could come to the Aria pool again. We went every day!!!! This saved our holiday, it sounds extreme but it made such a difference, it was wonderful. We spent so much time at the Aria. The smoking and casino element was just not an issue. We like a bit of a gamble and didnt really notice the smoking. There are so many choices for food. We ate at Blossom (Chinese) pricey but gorgeous. Sweet Chill, basic pastries/breakfast, never too busy. We also ate at Beso (Eva Longorias steak house in Crystals, not too pricey and great) and Wolfgang Puck in Crystals, pizza/pasta good value. We also had dinner at the Eiffel Tower restaurant in Paris for my husbands birthday, gorgeous (book ahead for a great table). Apologies for the long review but wanted to get in as much as we could. I have no problem paying a resort fee (there is no choice!) but felt we should have paid ours to Aria as that was the hotel, hands down, that provided us with a great holiday. Next time we go to Vegas, we would happily stay at the Aria."}
{"sentiment":1.5,"text":"My wife and I have stayed at some pretty nice hotels across the US and abroad, and the Bellagio gets a great review from us. Our issue concerns the amount of time you actually spend in your room versus sightseeing in Vegas. This was our first trip, so we were constantly on the go. The room was huge and so was the bathroom, which is nice, but we practically had to force ourselves to hang out in our room one afternoon, instead of downstairs in the hotel common areas and casino. The hotel and others in Vegas are very open to the public, except for the Pool and room areas. If you are there for a pool, Bellagio is nice, but for the expensive price, it was just a 1 time treat for ourselves. We heard good things about other hotel rooms on the strip, i.e. Ceasar's Palace, Harrah's, and the Monte Carlo, which were all cheaper than the Bellagio. If you are a seasoned visitor to Vegas and just need some extra pampering, I would definately choose the Bellagio, but if you are on the go people, who love to gamble and party, you can pretty stay at any name brand hotel on the strip and do just fine..."}
{"sentiment":1.5,"text":"We had a great time staying at this hotel. Traveling all the way from Norway, we wanted to do a lot of sightseeing, shopping and sunbathing, as long as you have a car, the location is amazing. Right next to the perfect shopping center, the football stadium and a cute local shopping center with a few restaurants and cafes and just a 15ish minute ride to the beach (I would recommend visiting Mission Beach, Coronado Beach). We also visited the small coast town La jolla as well as Balboa Park shile in San Diego. Other than I want to mention that we had a beautiful room, the swimming pool area was nice and so was the fitness area. All in all clean, nice and comfortable. The only downside was that it was a bit pricey. We had to pay extra to get wifi, fridge and parking (but we ended up parking on the street for free)."}
{"sentiment":2.5,"text":"Caesars Palace is just sheer elengance and glamour, from the pools to The Colosseum, amazing. We stayed in the Palace Tower Duluex Room which was ver nice room with an over-sized shoer to sinks, a gold toilet and a jacuzza. We had a good view of the Strip, which was facing North Las Vegas Blvd.) We also had a great view of The Colosseum. We also went to Cher, was was fantastic my 15 year old son is a big fan, it was really good but she had the \"Vegas\" throat when we went, but you should go its a great expierence I would reccomened this hotel to anyone who wants a taste of glamour when they are in Vegas. I am going again this year and staying at Caesars Palace and see one of my sons idols Bette Midler!"}
{"sentiment":2.5,"text":"We chose this hotel for our first night away from the children in 4 years (yes we know!!!) and to be honest booked it as it was near Euston station and the British Museum and near the theatre district where we had dinner reservations. The hotel has had a recent top to toe refurbishment and is beautifully decorated. The hotel held our bags as we arrived early and the room was super with a fabulous bathroom and everything you would expect from a 4 star hotel. The rooms are not the biggest in the rold and I suppose some US visitors could be surprised by this but the sound proofing is good, the carpets and soft furnishing luxurious and the thread count of the sheets made up for the size. The abr is a lvoely place to relax (a bloke next to us proposed to his girlfriend) as we had a pre-dinner drink! It's that kind of place. The drinks are pricey even by London standards but it feels special so you don;t mind. The breakfast was the best I've had in any British hotel but then I am a sucker for good juice and good pancakes! Book a breakfast option if you can. It is worth it as I was full for most of the day! The hotel is within 50 yards of the British Museum and a 5 minute walk to the tube. We won't leave it 4 years next time!"}
{"sentiment":2.5,"text":"I have stayed here on several occassions and have always enjoyed my stay. Staff is very friendly, helpful, clean rooms, and of course very quiet. Service is great. Great location near malls, shops, restaurants. Also enjoy the buffet breakfast. Highly recommend staying there."}
{"sentiment":1.5,"text":"Got a great rate on rooms at the Donatello when in town for a conference. The rooms are large, clean, and decorated nicely. Bed was great and there is even free wireless internet. My only complaint is every morning I could not sleep past 8 AM because there was always car noise from the street. Lots of horns honking that were impossible to sleep through. Other than that, great hotel that I would consider staying at again. Just try to get a room that is away from the street noise. (not sure if possible)"}
{"sentiment":1.5,"text":"My boyfriend and I stayed at Da House for a week in Sept and one night at La Caleta due to an issue with overbooking. It was a bit of an inconvenience to spend one night at one hotel and move to another the next day due to no fault of our own. The staff was great though and very helpful during our stay. The hotel is beautiful and clean, the artwork is exceptional, and the staff is wonderful...you couldn't ask for much more. We stayed in room 404 and had no complaints. One of the most comforable beds we've ever slept, the view was great, and the room had quite a bit more space than expected. The bathroom was small but clean and the towels were always fresh. The noise wasn't much of an issue for us most nights. There were a couple of nights that it did get loud but we were so exhausted it didn't much matter to us and if you've done your homework you'll know what to expect. The rooftop was a nice place to relax in the hottub or sunbathe. I think our only complaint with the hotel was that there isn't a vending machine. It was a pain to walk to the convenient store to get soda/water and then have no place to keep it cold. We rented car for a day to drive to El Yunque rainforest to explore, we preferred to go on our own rather than a tour and the hotel helped w/ the rental car. Glad we went, it was so beautiful and a great experience. If you rent a car beware the streets are very narrow and crowded. We didn't want to park the rental on the street so opted for a garage a few blocks away. I think to park overnight it cost us around $6, I'm not sure of the name but the garage is near the post office and bus station. There are so many restaurants in Old San Juan and a lot of them cater to tourists. We were looking for something a little different and one of our favorites was El Jibarito. We enjoyed it so much we went twice, the food was delicious, affordable, and authenic...chicken stew was one of the greatest dishes I had while in PR. A great place for breakfast is Cafeteria Mallorca, the coffee and pastries are delicious. One of the greatest trips we've taken, there's a lot to see and a lot of fun to be had."}
{"sentiment":0.5,"text":"My best friend choose our lodging this trip, she watches and enjoys The Apprentice. So she was excited to stay at the Trump Hotel for our trip to Las Vegas. I thought it would be a great experience and would enjoy it. I was left feeling a little disappointed. I expected the Trump Hotel to give me the overwhelming WOW factor. I can honestly say, it did not. It's a nice hotel, don't get me wrong, it just didn't WOW me. The little details that you expect from the Trump Hotel were what was missing. The jacuzzi tub was able to be filled to the brim with as much hot water as I could fill it with; the next day I was lucky to get enough hot water (luke warm water) to wash my hair."}
{"sentiment":2.5,"text":"I stayed at this hotel with my family this past December. Many things make this a great hotel. First of all the location can't be beat. If you are looking for a hotel in the middle of everything ,this is the place for you. Second, but most important to me was the way I was treated when I first walked in. I have been to many hotel's and resorts . I have been through the check-in process over and over again. This time I was really amazed. I felt like I was being checked in by a close family relative. This hotel has had many celebrities stay with them and I felt I received the same VIP treatment as they do. At the front desk was Mirelle. I think management should really be happy that she is on the team. I work for a major airline in Canada so I know how important customer service is. My family was very happy with the service and care from Mirelle and this hotel. The hotel is right beside the famous Kodak Theatre and other great attractions on Hollywood Blvd. I was looking for a getaway with the family and this was perfect. We went on the Hollywood bus tour and then to Universal Studios. From there we went to Beverly Hills and ate at the Cheesecake Factory. This really was a great getaway ! All so close to the hotel. We were out day and night and I can tell you the area is safe. There were a few homeless people at the McDonald's nearby but no one bothered us at all. The LAPD had officers in the area and one officer ( badge number 35899) and her partner were just fantastic with us and other tourists. I needed to find a store near Dodger stadium and I was given hand written directions from the officer to get me there. She and her partner were real diplomats ! What else can I say , just go ! I'm sure you will love it !"}
{"sentiment":1.5,"text":"Having had the Magic Castle hotel recommended on trip advisor, I decided to book the hotel for 2 nights as part of our honeymoon to california. I booked directly through the website, and made the comment that it was our honeymoon stay (as I did with all the hotels - just in case!). When we arrived the bed had rose petals and there was complementary red wine & a conrats card from the hotel which I thought was very nice touch! The hotel its self is in a great location for discovering Hollywood & LA - if you really need to! We were very dissapointed with LA (in comparision with the other places on our trip, San Fran, San Diego etc), Hollywood was the wiredest mixture of freaks and disposible camera wielding tourists i have ever seen. However I am glad we did it as we seen all the sights form the movies etc. and was nice to have 'ticked the box'! The breakfast in the moring was more than adequate and the free drinks/snacks from reception were another unique plus point. Along with free wireless access & friendliness of the staff we were more than happy with our choice, and if this hotel was in a different city - we would definitley be back!!"}
{"sentiment":1.5,"text":"The Mimic is in a relatively run down area of Barcelona, but it is easy to get to the places you need to see. Although the rooms are small, ours was absolutely spotless and I am surprised to hear other reviewers saying different. The decor was different and imaginative, and added to the experience. Staff were welcoming and friendly, and the breakfast first class. We had a fabulous time in Barcelona and I would certainly stay here again. Thankyou staff!!"}
{"sentiment":1.5,"text":"I scheduled a 24 hour layover in Paris as I was tired of only seeing the inside of CDG. The Hotel La Bourdonnais is very well located for the tourist. I used it as a home base to drop my luggage, shower and get a few hours sleep. For a first time visitor to Paris it was amazing to be staying so close to the Eiffel Tower. The hotel is located on a lovely, quiet street. The staff was cordial (and probably downright eager by French standards). The room was clean and satisfactory, not luxurious by any means. The WiFi was spotty and weak. I was able to book a shuttle through the front desk for a 5 AM ride back to CDG. For my needs, the Hotel La Bourdonnais was perfect. I had no issues at all, and hope to stay there again in the future."}
{"sentiment":1.5,"text":"Enjoyed a very pleasant weekend here! Will keep this on our short list for future trips to Daytona Beach! Good breakfast buffet...nice staff...attractive pool area with a short walk to beach. Great experience!"}
{"sentiment":0.5,"text":"The location is good .Located in Kowloon near to may shopping areas and night markets . The train station is also walkable . Being a lodge the toilets/bath rooms are common ."}
{"sentiment":0.5,"text":"My Aunt and I were in Memphis to see Graceland, as we frequently do. We usually stay at the Heartbreak Hotel, but decided to save some money and try the Comfort Inn. Beware, that the area of town is not the best, but don't let that spoil the Hotel. Also the hotel is near the Airport, and sometimes it is very loud. Also, the area has a lot of truck places and a lot of truckers stay at the hotel. The hotel lobby was very nice and open. We really liked the nice lobby and the entry way. We arrived at the Hotel around 10AM to make our reservation, and surprising we could already check in. The front desk staff was very friendly and helpful. Our room was clean and everything was in it's place. The room had a small microwave and a small fridge, two double beds, a comfy chair, a 22 inch TV. The bathroom was very clean, and the shower water pressure was awesome! We only had two complaints about the room. The first one was that there was small cob webs hanging from the ceiling trim. The second compliant was that the heater really smelt bad when turned on. The hotel offered a free breakfast, and it looked okay and there was a good variety, but we didn't have time to eat. Over all, this is a clean hotel and the room was very cozy. I will stay here again in the future."}
{"sentiment":-1.5,"text":"A bad experience A very bad experience:This is the worse trip to the Caribbean that I have ever made. I went with my family (Wife and 2 kids) expecting just the basics: a clean room and friendly people. Well, we didn't find it at the Grand Flamenco resort. We left on June 28-04. Our flight (Skyservice) was late and bad. A glass of wine costs $5.00 US and the sandwich they gave us was old and tasted terrible. After arrival on DR, the guagua (bus) took us to the resort (we got to the hotel at about 11:00 p.m.); and in the bus, the guide already asked us for a gratitude. At the hotel, we were sent to a room that stank; had only 2 single beds (when I had specifically asked and paid for 4 beds) and the bath tub was so rusted that we were afraid to use it for temor of contracting tetanus (Yes, it was that bad).I brought the matter to the attention of the front desk and, instead of giving as an appology, they sent us walking with our suitcases (not even on a mini cart) to the new room; wich happened to be located 2 blocks far from the reception and that was worse than the first one. We complained again, and this time, a Front Desk supervisor called Julio threw me a key and said in a very unfriendly way go on and check the new room like saying here is the key and don't bother me again. So, they sent us (walking with our suitcases, because help was never available) to a third room that was half acceptable but that only had 2 single bed. By the time they set the 2 extra beds it was 3:00 a.m. That is when we finaly went to sleep. The next day I looked for the Signature Tours rep, and ask for his help. His answer was very disapponting: Well Sir he said: You better get used to the fact that here, in DR, you have to ask three or four times before people decides to help you. Right after that answer I new what was going to come next: the worst holiday ever.I read in a comment on this page that the food, especialy the typical Dominican dishes, were great. That is a lie! The food was bad and they gave us the chiken or beef diner left overs, next day for breakfast. We had stomach problems all the time; and, the A la Card restaurants were of poor quality. Few of the servers were good: Leonardo at the bufett bar was nice, so were Lening and Angel; but most of the serving people seamed to be expecting a tip before they adventure to serve you. Gee, I though this resort was an all inclusive facility, I guess I was wrong. I cannot recommend this GRAND hotel to nobody. It is a waste of time and money. Now that I am back in Canada I am taking another week of vacation trying to recover from such a bad experience."}
{"sentiment":1.5,"text":"I have just finished staying at the Hotel De La Porte Doree and it was everything it promised! The staff are friendly and speak both french and English and are always willing to assist in anyway they can. The hotel is located in the twenty arrondissement which means it is a little way out of the city BUT the metoe stop is literally right outside and the trip takes a max of twenty minutes and trains leave every two to four minutes. Close by is a fabulous boulangerie where croissants are delicious and only one euro! There is a monoprix supermarket five mins walk away and many bars and restaurants to fulfill even the most picky of gourmets. Free wifi or a computer on the floor which you can use free of charge. Yes you can feel the subway but I did not find it was a problem at all. As a single traveller a rat of 54 euro a night for a comfortable and decent size single room annenauite in Paris was cheap at the price for what I got! I will definitely be back soon!"}
{"sentiment":1.5,"text":"My husband and I stayed here for 3 nights. All staffs are very nice and super helpful. They tried their best to make us happy and comfortable. I really didn't feel that I stayed in a 1 star hotel. I would highly recommended this hotel to other ppl. Our room with a canal view and private bathroom is really nice. It's clean and big, and the canal view is excellent. The location is good and perfect to us (easy to walk everywhere and it's near the Piazzale Roma bus station). We are very very happy with our stay in this hotel ^^"}
{"sentiment":-1.5,"text":"This place is not good. It's in an expensive area, and is relatively cheap, but the walls are mouldy, the bathrooms smell awful of mould - the windows are rotten, the carpets are dirty, the blankets on the bed are soiled, the TVs are from the 1980s, and there's not room to swing a cat. It's the kind of place you imagine you might catch bedbugs."}
{"sentiment":-0.5,"text":"This trip was a quick getaway for my wife and I sans children. We were both born and raised in New York and wanted to go back and be a bit touristy. First thing I will agree with most other reviewers that the location of this hotel is very good. We stayed 4 nights and could walk to just about anything or a short cab ride would suffice. Just a few blocks from Times Square, in the heart of the Theater District and around plenty of good restaurants. However we found the facilities lacking and while the staff were exceptionally polite, they seemed unable to understand and comply with even the simplest request or maintenance issue. When we entered the room we found it to be unbearable hot. The heat was on and the thermostat set to 72 degrees, but I assure you it was much hotter. After a bit we realized that the heater was not cycling off and just ran continuously. The only way to get the heat to stop was to turn the unit off. We reported this to the front desk and were advised that since it was cold outside this is how the heating system worked. This excuse was lame at best. So for the nest 4 nights we had to wake up through out the nights to turn the heat on and off to keep the room comfortable. This alone is enough for me to never return and not recommend this property to any of my friends or family. However in addition to the room temperature we found that the hair dryer only blew cold air. Though reported this went unresolved during our stay. We then noticed the bed was made without a flat sheet. We called housekeeping and requested a flat sheet and they came to the room and brought us 2 blankets. We assured them with the heat issue the last thing we needed were blankets and requested the bed be made up with a flat sheet in addition to the fitted sheet. I was ready to chalk the sheet incident up to a communication failure on my part until the next day. The day after we checked in my wife's sister and her husband arrived and checked in for 1 night. The also found no flat sheet on the bed and requested one be delivered. A few moments later someone from housekeeping arrives with, you guessed it, two blankets! To me this shows a a real lacking in attention to detail, listening and comprehension skills. As for the room itself it was of moderate size though the bathroom was a bit small. There were wall tiles falling off in the bathroom and the fixtures were not caulked to the wall in he shower. The bed was comfortable enough and the room was kept fairly clean. There are far better hotels in the area for the price. For me this Novotel did not so well."}
{"sentiment":0.5,"text":"We have just returned home from a weekend at the New York, New York. The hotel has a wonderful theme, and they pay attention to a lot of the little details. The rooms are pretty standard for what you get on the strip at that price, the bathrooms are a little boring and the shower pressure was not very good. We were able to check in immediately, and the line though pretty long moved quickly. We had an issue when we tried to get into our room at the end of the night, our keys no longer worked, as they thought they had changed our room. They told us we would have to wait an hour for someone to bring us new keys, so we went down to the desk where they issued new keys, only to get up to the room and not have them work...again. Finally after telling us they had reissued our room (with our luggage in it...nothing was taken though)...they gave us correct keys and we had no further problems. It was rather inconvienient but could happen anywhere, I just felt that the hotel did not deal with it very well, as it took an hour to finally get into our room (with us going up and down the elevators) and they would not compensate us for our time and trouble. The location the hotel is south strip, and though there are some nice hotels nearby, it is quite a walk to get to any of the shopping hotels. I have been to Vegas many times, and find that if you like to get out and spend time in other hotels, this one was not as convienient as the hotels mid-strip in a similar price range. Overall the hotel was fine, but I probably would not return."}
{"sentiment":2.5,"text":"We had 8 in our party travel to NOLA for the LSU game in Baton Rouge. Unfortunately the game didn't turn out the way we wanted but the hotel was fantastic! Very modern and clean with lots of the extra perks that everyone loved (free WIFI, 2 bottles of water daily, free continental breakfast with hot food and 2 welcome cocktails). All great touches that really put this hotel in high favor with our group. Highly recommend to anyone traveling to New Orleans. Very close to Bourbon (half a block) yet far enough away so that you can't hear it. Great choice!"}
{"sentiment":0.5,"text":"Mistake but not too bad I mistook this hotel for the LKF by Rhombus which a friend had recommended. But it was only for 2 nights, so I stuck by the reservation.The twin room was tiny but clean. Overall, It wasn't too bad but not worth what we paid. Quiet location, very near a superb roast duck noodle cafe and some quaint lil boutiques where i completely blew my shopping budget for the year."}
{"sentiment":2.5,"text":"I have read some of the reviews of this resort and I can hardly add to what Carol (and Brian) previous post , have already said . The 5 star treatment started immediately. We were greeted by friendly faces everywhere ,the staff went out of their way to make things right . The ocean view was fantastic , ( even when Stan made a brief appearance the view was breath taking ) Perhaps one thing I would like to point out is the food . When we planned this trip I was told not to expect too much . They couldn't be more wrong .The service , quality and presentations were 5 Star . The Asiana was soooo good .The Wine Stewart really knew his craft , the service very professional. Hey how about Manuel ,the guy on the beach who kept us supplied with cool drinks all day . Thanks again Suffice to say we would really like to come back soon ."}
{"sentiment":2.5,"text":"Stayed in Trump having read some mixed reviews. Have to say we were really impressed. Hotel, while slightly removed from the 'Strip' ,was an absolute haven of sophistication. Lobby peaceful and quiet, rooms spacious and luxurious. Coming in at night from a night on the town was like coming home. Staff friendly and very helpful. Only negative note would be on arrival receptionist enquired as to whether this was a special occasion. We said we were 30 years married and were offered a special upgrade to one bedroomed suite at a reduced cost of $150 per night! I checked price differential on our return and this offer was more expensive than if it had been booked originally. All in all though, a really great place to stay."}
{"sentiment":2.5,"text":"Located within few minutes walk from Nation station this small hotel is a hidden gem. Our room was tiny, but modern and super clean, large bathroom, safe, good breakfast and friendly staff. It was a random choice from LastMinute site, but I have now been recommending it to friends who visit Paris. We liked the fact that it's small and is not located next to major tourist attractions, but still close to everything (just few stations on subway). Service was very friendly, food - pretty good."}
{"sentiment":-0.5,"text":"We spent 2 weeks here from the 11th to 25th March and the holiday was completely ruined by hoards of young Americans on their Spring Break. Although they were either with parents or chaperones they were out of control day and night ! Being an all inclusive resort they had access to alcohol 24 / 7, we felt sorry for the staff especially those tending the bars having to deal with these obnoxious youths. We chose this hotel from the Thomson brochure which advertised it as relaxing with lazy days by the pool , when in fact it was like an 18 to 30 holiday!"}
{"sentiment":-0.5,"text":"for a las vegas hotel it sucked. rooms were below average, fairly old looking. horrible place to gamble - the poker room was electronic. Food was average at best. Nice workout facilities."}
{"sentiment":0.5,"text":"I've stayed at this hotel for 7 nights. The location is very good. Very close to the Eiffel Tower and even to Champs Elys copyright es, if you're into walking. The street is a very quiet, clean and romantic. You'll sleep very well at night, no sound at all. The rooms are very small but clean and efficient enough. The breakfast service is modest with not very wide choice. It's enough though. The reception is very amicable and helpful, no problem at all with English. Can't say that for the Parisiens though. Be prepared for stuck up Parisiens. Overall, the hotel is a very nice choice in Paris. The location is a +."}
{"sentiment":2.5,"text":"Once again - we had a sensational time at Caesar's Palace in Las Vegas! Though Harrah's Total Rewards Program, our stay was comped. We've stayed there several times and never have been disappointed. We stayed in a Palace Tower Premium room with two bathrooms, large spa tub, and view of the pools below. Wonderful! I love the pools there, the prompt drink service - and customer service was great eveywhere within the property. The restaurants are also excellent within the hotel - but there are also many more fine restaurants in the Forum shops - something for everyone! My only disappointment is not with the hotel - but with the casino gambling. We've come to Las Vegas a few times a year for quite a while now- and it seems like the slots are getting tighter and tighter every time we come...not just Caesar's casino but all the Harrah's properties...used to be you could play a little while on your money - but not so anymore...of course, that means you lose more so spend more...guess that is how they are making up for the long term bad economy. My only other gripe is that you have to pay $14 for high speed internet - that is just plain wrong when so many other hotels offer it for free. But the room was free so I can't really gripe too much... We used to take cruises...and maybe we'll have to consider going back to that for our vacations..."}
{"sentiment":1.5,"text":"My first time staying on the strip for our conference and it was definitely worth it. Rooms are clean, if u get a room with a strip view expect it to be loud. The bellagio fountain goes off every 15 min and the sound of the air compressors pushing out water is loud. So is the Chateau club when it's nice enough outside to be open. All I heard was techo one night when trying to sleep."}
{"sentiment":2.5,"text":"Apologize for the tardiness in my review. Booked a 3-night stay with Robert at TravelByBob with non-stop air from Pittsburgh thru USA 3000. The staff at this resort is incredible. Islas the bartender in the lobby bar is an incredible person and an amazing bartender. The sportsbar there was great as well. We were privileged enough to be there when Chivas played America (equivalent to Red Sox vs. Yankees) & had a good time watching the game with a lot of the staff. I highly recommend the Brazilian Restaurant. The meat is so tender & just keeps coming at you. Incredible!! I highly recommend this resort to all, families, couples, honeymooners, etc. Great resort with a great location (5 minute walk to PdC)"}
{"sentiment":2.5,"text":"A few years ago I visited San Francisco and I walked by an extra nice hotel and noted the Palomar name. Last month I finally got around to staying there. From SF International Airport to the center of town you can take a cab, a shuttle, a bus or BART. I chose the Bay Area Rapid Transit System (BART) as my method of reaching central San Franciso because all I had to drag on wheels was my carry-on bag. The fare was $5.10 or $5.20. It takes half an hour. As you go up the esculator from the Powell Street station you can see the sign for the Palomar. Can't beat that. Half a block walk and you are there. Map it online ahead of time. I was early for my reservation but the staff got me directed to my room. It faced away from the street and over a glass atrium. It was also a bit cramped. I could be in any hotel in the country with this view. I went back to the lobby and asked for a better room. For $20.00 a night more I got a slightly larger room that overlooked Market Street, a main San Franciso street. Granted I did hear some street musicians through the window in the evening but stuff like this stops at around 10 PM. I had three quiet nights of sleep. I can't say enough nice things about the staff. Want an opinion about a restaurant? You can get several. It happens that the historic, reasonably priced John's Grill is only a couple of blocks away. As for the room again. It was clean. No walk-in shower but a nice bath. Nice, light cover for the bed so you can see how clean it is. Kind of weird to have two desk chairs. Great if you are going to have a couple of visitors to your room. Reading lights for bed reading could be better (as with most hotels). Mattress was comfortable as were the pillows. NY Times delivered to the door. At check out I was told I could have gotten a SF paper if I had told them. I have to admit that the room didn't have any cutting edge design features like I have seen in Park Hyatts or Westins but it had a nice contemporay look and I felt it was a notch higher than the standard HIlton, domestic Radisson or Sheraton."}
{"sentiment":1.5,"text":"In our research there are very few places in Orlando that can accommodate a large family without costing an arm and a leg. Therefore this place is really meant for families with children. A romantic couple might feel out of place here. We had a 3 bedroom suite which handled my husband and me, 2 boys ages 11 and 14 and grandpa. Kitchen was well stocked and large. Bedrooms were also very good size. We were in building B which was perfect for getting to the pool and game room. Kids loved the pool which never seemed overly crowded. Towels were abundant and we were always able to find a place to sit. Pool area was also kept quite clean. Front desk dealt very quickly with our missing TV remote and called to follow up that everything was ok. I really liked Floridays but we are very self sufficient people. We stocked our kitchen at the closely located Publix and Walgreens. We also had our own rental car. If your are looking for Luxury resort with tons of amenities you might be disappointed. The hotel is very close to all the parks but I think the convenience of a car in Orlando is necessary. We never needed the on site dining since we either prepared our meals or went out. The dining is not full service with waitstaff. For food or drinks at the pool it has to be ordered from the nearby bar and it comes out in containers to go if needed. Lastly, there is a little sign at the front of the rooms stating what their maid service does. They only make the beds (no sheet changing), replenish towels and take out the trash. If you require additional cleaning the hotel says arrangements can be made at an extra charge. We did not find this a problem as we are pretty tidy and spent a good deal of time out. Overall we were very pleased and would come here again if traveling with additional family members."}
{"sentiment":1.5,"text":"I had a standard room with 1 large double bed. The bed itself was very comfortable, room was compact but you can still be comfortable for 2 people. Room was VERY clean, nice contemporary decor..looked fresh....nice size bathroom too. Wasn't much of a view but if you're there just for a nite or few, you're not there to be looking our your window anyway. The staff was very polite and curteous. I would recommend this hotel for anyone on business, visiting friends in the area, or similar."}
{"sentiment":1.5,"text":"I read through trip advisor before booking a hotel. The reviews for this hotel were right on. The room for us was a little small with two adults and three children. But for a smaller family it would be just fine. The hotel staff were more than accomidating. They were more than happy to help anyone with anything to make sure they enjoyed their stay. The breakfast was really good. Having the coffee and hot chocolate (the kids loved that) available 24 hrs a day was great. The kids loved the pool and there really wasn't more than 6 people in the pool at one time and 3 of them were mine."}
{"sentiment":2.5,"text":"Great Hotel, best in Tuban This was our fourth time at Santika and it is getting better! Lots of friendly staff once again and service is the best! Rooms are always clean and fresh linen and towles are always on hand. Rooms are a great size; take your compass so that you can find your partner in the huge beds! Thanks once again Santika. Mick and Jenny, Karratha, Western Australia."}
{"sentiment":0.5,"text":"Paid $200 for the room. Then $60/day for parking. Want Internet - extra. Extra bed- extra. Had a lotion called \"grin and bear it\" in the bathroom. That says it all. Won't be back here."}
{"sentiment":2.5,"text":"We booked the Convent to celebrate our 10th wedding anniversary and we weren't disappointed. Rob on reception made it even more memorable by upgrading us, free of charge, to a luxury suite, where we had our own special entrance. We had plenty of room with a separate toilet and shower room. The shower was heavenly, with a massive showerhead on the ceiling and a huge walk-in shower - I want one of these at home. The water was constantly hot and the power was amazing. We had complimentary slippers and bathroom robe, all thick and fluffy, and a drinks ticket for a free drink in the hotel bar. The bar prices in the hotel aren't that much more than the pub prices (Vodka & Coke and a pint of lager is approx 13 Euros). The bed was huge and extremely comfortable with feather pillows and duvet. In fact I slept soundly the whole night through on both nights. Although we were on the ground floor at the front of the building, hardly any noise was heard from the traffic or people going about their business. Although check in is stated to be 2pm, we arrived at The Convent at about 10am and was greeted by the lovely Rob who made us feel really welcome and said our room was ready straight-away. We would definitely stay here again and recommend it to our friends."}
{"sentiment":2.5,"text":"My wife and I spent our first wedding anniversary in this wonderfully charming hotel. Our room was unlike anything we'd stayed in before; this is no plain Jane Hilton or Sheraton room. Between the warm, inviting and well-appointed room, the professional and attentive hotel staff and the great location, the Auberge du Vieux-Port has it all. It's unfortunate that some users have had such a rough experience, because we absolutely loved our experience at this hotel and would recommend it to anyone."}
{"sentiment":1.5,"text":"Myself and my Fiance took a trip to Rome for a Romantic getaway over Valentines Day. We chose this hotel as the reviews were so great on here! I am also a Travel Agent and had recommendatiopns from our specialist Tour Operators who sell Italy that this hotel was a great choice. So starting off with all the points: Location: Is great central location. It is 10 minutes to the Collesum, 15 mins to the Trevi fountain and 20 mins to the spanish steps, 30 minutes to the Vatican city. Hotel: Very friendly atmosphere everyone very helpful. A very traditional Bed and Breakfast feel to the place. About 30 rooms Room: The rooms are quite small, clean none the less! We had a double bed. The bathroom is very small you can only fit one person in there at a time. But very clean. Breakfast: The breakfast room as 4 tables in it and also use of the courtyard with tables and chairs in the good weather periods. The breakfast there is cornflakes or museli, a crossiant and roll with a selection of jams,spreads,butter ect....... Tea,coffee,orange juice,hot chocolate. Sights: As it is a great central location then it is easy to walk tho everything. Your legs will be tired by the end of the day though! The entrance tickets are very cheap. 12 euros to get into the Colessum,Phatheon,Acient Ruins. Basilica is free and the sistin chapel is 12 Euros. You can aslo has guided tours which are about 40 Euros per attraction. Trains: We got the train from FCO Airport to the centre which took 30 minutes and cost 11Euros each one way a taxi will cost 30-40 Euros per way. When we got to the centre of Rome we walked to the hotel this took 25minutes. Make sure you get a map before you go! On the way back we got a bus to the train station which you can buy a bus ticket at the hotel which is 1 Euro per person. This took 5 minutes as the bus stop is just across the road. Just get on any that say Staion which is usually the n.o 64 Restraunts: There is so much choice! We asked katie at the hotel to recommend some that were not too expensive she marked them on our map for us. And we also had a wonder during the day we found this great one near the Colessum called Wanted we ate in there both nights Pizzas are great and must have the home made apple pie and home made chocolate mousse delicious!!!! The food here on a average 2 course meal with a drink total 40 Euros. You have to try a ice cream from the ice cream parlours there are 25 different choices of flavours, 5 different types of cones and you only pay 4 Euros for 3 scoops in a cone! They even asl if you want cream on top! The best ice cream we have ever had!"}
{"sentiment":2.5,"text":"Spent 5 nights in a Pacific Club Executive Room. Arrived very early in the morning. Whilst unable to check in early, was given the option to have a room for a half day rate. The room was very comfortable and well appointed. The bathroom was massive with a huge bath and a shower with amazing water pressure that could knock you over. Ceanliness and service standards are very high. Snacks and cocktails in the club lounge every evening a very pleasant way to end a day. Breakfast was either a large selection from the buffet or from a menu - could amend menu options as well. Friendly and efficient staff - very polite and courteous. The hotel is fantastically located, about 10 minute walk from Orchard MRT station and several shopping centres. Good value for money."}
{"sentiment":1.5,"text":"We were apprehensive staying on Fremont rather than the strip. However, this hotel was in top form, from the time our shuttle pulled in, to the time we left. The room was clean and we were well taken care of. Can't wait to go back!"}
{"sentiment":1.5,"text":"We stayed at A Tribute to Music in Venice for 4 nights in September 09. The front of the hotel just looks like the front door to a house. (We later learnt that it is not just a hotel, but apartments as well). We arrived late at night and were met by a night receptionst, a very friendly young man who spoke perfect English. He took us to our room, explaining about the hotel facilities on the way. The room was lovely, clean and stylish. Our room was at the front of the hotel, the views were spectacular, the sight of massive cruise ships going past our window several times a day is something we will never forget. The staff at the hotel were extremely helpful and friendly. The breakfast room was very small and the breakfast basic but more than adequate. It was interesting to hear the waitresses reel of the breakfast menu to guests who had no idea of what they were saying! Our advice is ask for your tea, coffee etc nd then just say 'Si' to everything else. The hotel is a couple of minutes walk from St Marks Square which is fantastic but does get very busy. The atmosphere in the square at night is not to be missed, with all the little orchestras playing outside the cafes The best part of this is the large square at the back of the main front square. Yes Venice is expensive, but most people ralise that before they travel. We found most people to be very friendly. We would definitely stay at A Tribute to Music again."}
{"sentiment":2.5,"text":"The staff was absolutely wonderful! Every question we had was answered promptly and they gave us great advice. They helped us book an architectural boat tour, which we loved. Also, when we left, they shook our hands and wished us a good trip. All of this sounds so insignificant by itself, but paired with the clean room, amazing location, and free parking - this is a hotel I will definitely be back to and recommend to anyone going to Chicago!"}
{"sentiment":2.5,"text":"I recently stayed at the Simpons Hotel during Mardi Gras in Sydney...The place was fantastic...very well located, great neighborhood....the decor was superb, the rooms are spacious and well equipped, the breakfast was very good, but the most remarkable aspect of my stay was their hospitality... Keith, Marie, Ree and the chilean lady were so attentive...they made my stay unforgetable..."}
{"sentiment":2.5,"text":"Trs bel htel. j'y retournerai sans hsiter showReview(13201569, 'full');"}
{"sentiment":2.5,"text":"This was my first ever trip to Las Vegas and I have to say I am very pleased that we stayed at the Four Queens and on Freemont Street as opposed to being on \"The Strip\"! The staff we encountered were all very helpful and seemed happy to serve us. When we arrived at the hotel, we gave the desk clerk $20 and asked if there was any possibility of receiving a complimentary upgrade and she gave us a petite suite!! We spent 6 wonderful nights on the 14th floor of the South tower in a room with a king size bed, two sofas and a 32\" LCD television for less than $190 including the $20 tip! The room was very clean, spacious, and even had a refrigerator and an in room safe large enough to hold a laptop computer and any other belongings. The bathroom was also spacious and had a long vanity with two sinks. The view from the room overlooked the canopy of Freemont Street, and although we could hear the performances in the evenings, we were able to drown them out watching television. We were only in the room one evening before the performances were over, so the noise really was not an issue. We were in Vegas after all and therefore slept late and stayed out late! Freemont Street is great! It was very nice to be able to walk out onto the street and go from casino to casino without having to worry about traffic or walking in the hot sun during the middle of the day. It was remarkably clean for a large city with so many tourists, we were pleasantly surprised. We found Freemont Street to be much cleaner than \"The Strip\" from our experience. The food at the hotel was fantastic, as was the service. We also found several buffets in the surrounding casinos that were fantastic, and enjoyed all our meals in the Freemont Street area. The Paradise Buffet was probably our favorite place to eat. We had breakfast, lunch and dinner there during our trip. Most of the restaurants and buffets have really good deals on food. We are blackjack players so we did not play slots except for goofing around a few times. If you are a blackjack player, be sure to ask the pit bosses for complimentary food before leaving the tables because you do not earn comps for food on your cards. Most of the casinos in the Freemont area make you ask for comps and do not offer them on the cards, but a couple do. Also, if you look around the area, you can find casinos that offer 3 to 2 payouts on blackjacks as opposed to the 6 to 5 you find in most of them. There is easy access to \"The Strip\" via The Deuce (double decker bus) by walking about a block down Freemont to the bus stop. It is only $7 per 24 hour period to ride as much as you like. It took approximately 15 to 20 minutes to get to the strip from the hotel. We spent a day at the strip, went back to the hotel, then returned to the strip that evening to see a show at The Mirage. Freemont Street was more our speed because we did not enjoy the wall to wall people and walking long distances to go between casinos on the strip in 105 degree weather under full sun. The temperature was not that bad, but it dehydrates you quickly so be prepared to take along water. Overall we highly recommend the Four Queens and Freemont Street! We will definitely go there again!!"}
{"sentiment":1.5,"text":"This was our 4th trip to NYC. Have always stayed close to Times Square, but we were going to the Neil Young concert at the United Palce Theater on B'way and 175th so I wanted something closer to that. Loved this hotel. We originally had a room w/ a queen, but upon check-in the front desk gave us a room(504) with 2 queens and it was HUGE! Maybe it was because I told them it was my husband's 60th bd. I loved the Upper West Side neighborhood. The Key West Diner and it's sister City Diner were fabulous for breakfast. The Lemongrass Grill Thai Restaurant right next door was also great. We never stepped foot in a cab, felt like we became pros with the subway. The Christmas lights were spectacular. Can't wait to go back this time of year again."}
{"sentiment":2.5,"text":"We didn't check in until 9:30 p.m. (on a Saturday) after flying all day to get to Maui. We were given a choice of rooms on the second or the seventh floor; we opted for the one on the seventh floor because we really enjoy watching the whales from our lanai (we've stayed at the Outrigger Royal Kahana the past three years and knew that the location offered outstanding whale-watching). When we got to the room though we discovered it was on the poolside of the building and the ocean view wasn't as good as we'd had in the past. The individual on the desk did some searching and found another room on the side of the building we preferred but suggested we wait until morning to switch rooms since we must be tired. All of the personnel were extremely pleasant and helpful the remainder of our stay as well. The rooms are large, very clean, and the kitchen stocked with all necessary small appliances, dishes, etc. Wed especially like having a washer and dryer in the room. The location is not only great for whale-watching, but also convenient to shopping and dining as well as some excellent beaches (e.g Kapalua Bay). We didn't get a chance to use the tennis courts this visit, but have in the past."}
{"sentiment":2.5,"text":"very nice hotel. clean, new, very, very helpful people working her. they were ready to help any way they could!!!"}
{"sentiment":1.5,"text":"A Beck's view I stayed at Beck's Motor Lodge because it was in a safe area near Castro and very convenient for public transport into the city centre (I'd heard stories of hotels elsewhere in San Francisco that were located in rough areas and didn't want to risk it). It was expensive for the room and facilities (I paid extra for a room at the back with a king size bed and an air conditioner). A fridge was provided as well as cable television. The room was a reasonable size but basic, clean, with the bed made up and towels replaced everyday. There was a coffee maker and hair dryer in the room. The staff were helpful when asked. The area is safe and convenient for visitors.If you're not gay it is probably a bit too cruisy and upfront (you certainly wouldn't want to leave your door open at night). Not a place for Grandma or a family with kids. The cruising is obvious in the less expensive rooms facing Market Street.If you're gay and single its good fun. I'd stay again if visiting but would try to search for a better deal than I got on the internet with travelhero, perhaps by ringing direct off season?"}
{"sentiment":1.5,"text":"We stayed on 20th floor with view down 7th ave. Having stayed in new York before I know how important location and good sleep are. Both I got with this hotel. Whether our room had been modernised recently I'm unsure but it was clean and everything we wanted. We rang for extra pillows and they were accommodated, in fact all staff were helpful. This is a 3* hotel and a very good one. If you want luxury then pay the rates, but as a tourist I feel it unnecessary. We had no complaints."}
{"sentiment":2.5,"text":"Arrived in Sydney after 24 hours of travelling, got to the hotel at 10am and it was so calming, quiet and peaceful, we weren't expecting the room to be ready but were so relieved when it was. Room was on high floor and one of the pale ones, it was really large with great bathroom, service was excellent, really friendly helpful girls, top tip - go to the Japanese bar/restaurant there, it is amazing. Would def sty there again when go back."}
{"sentiment":1.5,"text":"We spent three nights at this propery over the July 4th holiday. When we first arrived we were placed in an extremely small room with two double beds. After the first night we requested two queens and were given an interior room that was huge. We had a refrigerator and coffe maker plus a view of the garden area. When you book your room ask for an interior room with two queen beds. Everything was very clean and the staff was extremely helpful. The location was convenient to all attractions and the beach. The rate was very good for San Diego during a holiday week. Be sure to check other booking sites like expedia and travelocity because best western will match their rates. Overall this hotel was good and we would stay there again if we were traveling with our kids or on a budget. Also, there is a great restaurant in the hillcrest area called the \"hash house a go go\". Don't be put off by the name it was amazing. We had breakfast there and the pancakes were as big as platters. The food was delicous and reasonalbly priced. Don't miss this place for some great food and fun."}
{"sentiment":-1.5,"text":"We didn't stay at this hotel, but at the Barcelo Eresin Topkapi across the street, which is definitely nicer. But we did eat at its Pizza restaurant and the experience was horrible. Bad and expensive food. We should have eaten at our own hotel but wanted to venture out and didn't want to take the tram for the 15-20 minute ride back into the center. What a mistake. Don't eat here, at least not for dinner."}
{"sentiment":1.5,"text":"Kimberly is great The Kimberly was outstanding. First we flew into Newark and since there were six of us, they clued us in to a Limo Service (Ask for Ralph 718-823-4350 GQ Limo $175 included tax) as it was cheaper than two taxis and didn't have the hassle of a shuttle. The rooms were killer. We had one with two double beds and a pull out couch (Sleeps like any pull out - Not like your bed at home but ok) and another one with a King and a pull out. Full kitchen. Very clean. Decent bathrooms (small but tidy). The living room and dining area were excellent and the best was that they put us across the hall from each other so we just left our doors open and ran back and forth. I think there are only 6-8 rooms on each floor and the people at the front desk and concierge desk were top notch customer service. There is a deli around the corner that will blow your socks off (Azure). On weekdays it has everything you can think of and was outstanding. Concierge also recommended Umbertos in Little Italy which has excellent food and a decent price - There is even a fun karaoke bar around the corner. Have fun in NYC and enjoy the Kimberly - It will not disappoint."}
{"sentiment":1.5,"text":"A- I had two separate stays in July at the Beacon--one for five nights, and one for three nights. Overall it was a very good experience although a little uneven. When I first entered my room on the eighth floor I was thrilled to see a two room suite with kitchenette, lots of closets and a nice bathroom. I had a nice view overlooking Broadway. At 7:20 am I was awakened by what I thought were bowling balls being dropped on the floor above me. Tried as I might to go back to sleep (it was my only chance to sleep in) the noise was too much. I finally got on an elevator and went up one floor to see a huge construction zone. Yes, the HB is undergoing renovations...that start at 7:20 in the morning. I asked to be switched to another room and was moved down to a nearly identical room on the 7th floor. For my troubles, I got a week's free wireless. Even so, the walls are thin and the room was not the quietest. It also took 24 hours and three requests to get a lightbulb in the bathroom replaced.On my second stay (two days later) I got a room on 19 in the already renovated section. Although I was in a much smaller room--not a two-room suite--the quality was vastly superior: nicer linens and mattress, flat screen TV, even the toiletries in the bathroom were upgraded. The lesson here: request a room above the construction zone!The neighborhood is great. Fairway supermarket right across the street, tons of restaurants and easy access to subways at 72 and 79, taxis and buses. It is safe as well.I would definitely stay here again. The staff was friendly and mostly attentive. The location is excellent. The price is right."}
{"sentiment":1.5,"text":"A very nice, small hotel in one of Rome' s best Locations, hidden in an ancient building, full of charme; you can reach most of the major attractions (i e. Campo dei Fiori, Piazza Navona, St. Peter' s church) on foot. Some interesting restaurants in the neighbourhood."}
{"sentiment":0.5,"text":"In the six years since I last stayed at this Hilton, things have slipped a little. The carpets are a bit stained, the elevators a bit banged around, the doors chipped and scuffed, the plywood looking a bit dated, and the staff distracted. I guess this is what happens in a high-traffic hotel, but it is nevertheless disappointing. Pro's: 24 shuttle service from airport, calm decor, good dining options, and spacious lobby. Con's: Expensive on-site parking, expensive food options for an airport hotel, high-traffic facility, current temporary executive lounge is abysmal."}
{"sentiment":2.5,"text":"I booked this hotel based on the reviews i had read and was not disappointed. The hotel is in a great loaction and after walking around the city it was in a perfect location, down a quiet road but 1 minute away from a small square which then led on to a bustling road. This hotel made the whole weekend perfect, v friendly staff and really funky rooms!! Definitely going to be visting again."}
{"sentiment":1.5,"text":"Good to stay with kids under 10 It's perfect place to stay with kids under 10-11. Pool is clean and long enough to give room to everyone. You need to be sure that you leave your towel there before 9-30 though...Food was good and service in restaurant was OK. Don't forget to give some tips. Canadian dollar doesn't work. People are not pleased to get them as a tip and you cannot pay by CND in hotel store.Ocean was good too and beach is clean and well organized. Here comes big disappointment as I cut my feet with see rocks in a first day. There are some very unnoticeable notes saying be careful with rocks in water, but they are useless. So you need to be careful...Entertainment team worked hard to make crowd happy during day and every evening.My overall impression was very good.My score is 4+, (not counting underwater rocks experience)"}
{"sentiment":0.5,"text":"This is my first time in Las Vegas and the conference I'm attending got us a group rate at Harrahs. The hotel then offered an upgrade to a \"luxury\" room for an extra $15 so I took it. My room is not what I would call luxurious: nice bed, a small round table and a couple of chairs. That's it. No desk, no arm chairs, no kettle. The decor looks 1970s to me: beige trim, odd chairs. One of the doors on the TV cabinet is off its hinges. The TV itself is an old tube model. Not exactly HD. Having said that, the room IS quiet. That's partly because I'm on the top floor (which I recommend -- there's a lot of noise and music on the street). And the housecleaning has been very efficient. The casino is busy, and there are a number of restaurants and bars, some of which have daily line-ups so they must be doing something right. Final thoughts? I got a good price for a \"luxury\" room, so I'm happy. If I had to pay the regular price for his room, I'd be less so. Luxurious it ain't; it's just comfortable and bland."}
{"sentiment":-1.5,"text":"The worst hotel Id ever been. I went with my wife and simply cannot believe it. The only positive I remember is that the room is so nasty, that it simply invites you to walk everywhere else in NYC and avoid spending any time back in your room!!! They charge you in advance so you got to be back at least not to waste your money. I had been in awful places in Mexico and in some other locations in Central and South America but NOTHING as this hotel...a once in a lifetime experience...."}
{"sentiment":1.5,"text":"A simple hotel in a good location with very helpful staff. In particular the concierge service could not have done more. Probably quite pricey for what you get but I guess you are paying for the location."}
{"sentiment":2.5,"text":"I was recently travelling on business and our meeting was held at the Red Rocck Casino Resort and Span. My wife was able to travel with me and we both throughly enjoyed our stay at the Red Rock. The staff - concierege and housekeeping were extreemely helpful and accomadating. The casino staff and resturant staff as well are top notch. Since this facility is a ways from the strip, it is much quiter and definately less chaotic. If you want to expereince Vegas and have aquite place to stay this is it. It is a quick 20 minutes into the strip from the hotel. But the beautiful Red Rock canyon park is only 5 minutes away, where God's beauty awaits. If we have the opportunity to go to Vegas again, this is where we will hope to stay."}
{"sentiment":2.5,"text":"Amsterdam is one of the top three most expensive cities in Europe. That being said, this little gem of a hotel exceeded expectations. This hotel is located outside of the grungy city center and yet near museumplein (Van Gogh, Rijks, Vondel Park, ect...). A couple other benefits of the location were the proximity to tram travel and also restaurants. The room and bathroom were very clean, the staff exceptionally sweet, and the included breakfast adequate (pay attention to where you are before you judge!). Is it someplace you would take your mother? YES, we did, and were not let down."}
{"sentiment":0.5,"text":"Read This - The exact details of this hotel :) Before arriving at the Kowloon Hotel I emailed them several times through their website. They were very prompt and always emailed me back right away!:) We arrived into Hong Kong Airport around 11 pm and went to A15/16 to sign up for a busride to the airport. This bus was very nice and was comfortable and dependable. It was 160 HK dollars per person (20 US dollars) but for being new to the area this was the way to go! We could have taken the City Bus (A21 or N21) for only 33 HK Dollars but we did not know about it at the time. However we did take it when leaving the Kowloon Hotel. The bus stop is just about 3 minutes from the Hotel. Nice lobby, clean and welcoming. We had purchased our room thru orbitz.com and we bought a standard queen bed room. All worked out fine and we got an excellent rate. The room was tiny..I'm talking open the door walk 3 steps and the bathroom is on your left. In the bathroom you take 2 steps in and you can sit on the toilet, or step in the shower. The closet is across from the bathroom and we put my husbands suitcase in there because the rest of the room was not big enough. The queen bed was nice and clean and there was a foot between the wall and the end of the bed and the wall and the side of the bed and then a desk on the other side. One chair which I would have loved to get rid of as we sat on the bed and my suitcase needed the space. This is the worlds tinyest room but very clean and very quiet. We would definitely stay again, it was worth the money, we just were not used to a small room. EXCELLENT location! You do not even need to go outside to get to the MTR (subway station), perfect location to Harbour City Mall and only 5 min walk to the star ferry. The hall we were on did smell a bit like sewage but only in the hall so we arent sure what the deal was. I'm quite picky and usually stay at the Mariott or Hyatt but this was fine. We would stay again:)"}
{"sentiment":0.5,"text":"Stayed at Mandalay Bay this past weekend. The common areas are nice and the standard room is quite large. I liked the large bathroom with a separate toilet area. Most everyone who assisted us during our stay was very pleasant. Decent selection of restaurants and the connectors to other hotels (Four Seasons, THE Hotel and Luxor) and the mall are convenient. Saw the Lion King at the theater there and it was great. Since it was so cold in Las Vegas this weekend it was really nice to just go to the theater and dinner and not have to go outside. A couple of things that would cause me not to stay there again... 1) Although the room wasn't filthy, it could definitely have been cleaner. There was a ring of grunge around the handles in the sink. I was able to take a wet washcloth and \"chip\" away at some of it so basically, it's happening because the maids aren't paying close attention. Went to make a phone call and the phone is the room was dirty with some lovely black, facial (I hope) on the cradle of the phone. Yuck! 2) The most important reason I would not stay at this hotel again though is because of the terrible sleep quality. The mattress was not in good shape at all and it offered almost no support. I had a backache after sleeping on it and my husband, who was having back problems to begin with was in terrible pain after our stay. We had a king sized bed and the pillows were very small and there weren't many of them. The worst thing though is that the rooms provide no insulation from sound and people come in at all hours of the night. I guess you can expect that in Las Vegas, but the noisy guests have absolutely no respect for other guests. Noisy guests are not necessarily the fault of Mandalay Bay, but the construction of the rooms is such that you can hear everything."}
{"sentiment":0.5,"text":"#1 if you are going to the Magic Kingdom this is the BEST location you can find. It was GREAT. #2 It SHOULD be a great resort. We have stayed at 4 other disney vacation club resorts and there were great. Everyone in our party was VERY impressed. #3 The rooms are set up to comfortably fit a group by putting a full 3rd bathroom in a 2 bedroom condo and I believe a 2nd bathroom in the 1 bedroom units. Now the bad. The service is HORRIBLE. We felt like the ugly step children of the contemporary. Unlike the other DVC resorts you don't have your own front desk, etc We got off the magic express and walked over to the bay lake towers with our luggage only to find out we had to walk back to the contemporary. How did we find this our because a security guard finally told us in a very rude \"you idiot tone\" when we finally got him to speak to us. They were rude at the contemporary when we checked in. I got a fed ex package from work when I was there and they wouldn't bring it to my room but told me I would have to walk over to the contemporary......it just went on and on. The only internet was in the masterbedroom. Of course NOT the room I was staying in. AND it didn't work! The repairman had to come 3 times to get it to work and every day it wouldn't work unless I called the service and got them to reset it. WHAT a PAIN! Anyway, I would recommend this place but Disney needs to make some improvements in staff."}
{"sentiment":2.5,"text":"Our family decided to spend a few days in Boston over our kid's February vacation. The Westin is a superb location and had some family friendly amenities (indoor pool, breakfast and very quiet rooms), yet maintained the excitement of being the heart of Boston's Back Bay. We parked the car in the Copley place parking lot (not the hotel parking lot, but the parking garage attached to the mall) and left it there for the entire weekend. We walked everywhere except to the MFA (took a $13 cab). The hotel is attached to the Copley Place mall (which is attached to the Prudential shops), which has upscale shopping (Neiman Marcus, Louis Vuitton, Barney's) and eats. Prior to checking into the hotel, we spent the day at the Boston Museum of Science with the kids. After an easy check in, we grabbed pizza on Newbury St. at the Upper Crust and headed back the hotel for night swim. We were pleasantly surprised at how quiet the hotel room was during the night. A clean room with plenty of towels and we were given our requested room- two queen size beds. In room coffee with Starbucks was a good start to the morning. I did read the reviews about the snacks and minibar - the warnings are true, so don't touch them unless you plan on purchasing them. The concierge was helpful in guiding us to the MFA by either subway (Green Line T) or cab. We had Sunday brunch at the hotel to top off the weekend. Overall, a most accommodating, convenient and fulfilling stay."}
{"sentiment":0.5,"text":"Spent a night here recently after spending a month visiting Australia. The Front Desk staff were very good and took care of all our requests. The room was fine and met our expectations for a location convenient to the Sydney Airport. However, the Grove Restaurant did not match up. We had dinner and breakfast there and compared to recent meals in Port Douglas, the Grove came in a distant second. The dinner preparation was reasonable but the service was extremely slow even though the restaurant was not busy. We ordered dessert and both orders were botched up. Considering the prices they charge, I found this very upsetting. The next morning, we had the breakfast buffet and again found the cost of the meal ($35 for a full Australian breakfast) to be overpriced. I would recommend this hotel based on its location to the airport but suggest eating elsewhere."}
{"sentiment":-0.5,"text":"It was clean and had a reasonable breakfast without eggs, which earns two stars. Negatives were noisy location, hard beds, dimly lit room, all snow TV, and being far from anything. The location is just inside the wall and about ten minutes from the Villa Borghese. But all of the major tourist attractions are really distant, and the nearest underground stop is 15 minutes away. Cost of $200 plus per night."}
{"sentiment":0.5,"text":"Great location close to shops and restaurants. The hotel is adequate and our room was spacious if dated. The bathroom was like stepping back to the 1970s with amazing floor tiles! The beds were comfortable although we had to make do with 2 single beds rather than a double. There is only one lift which takes a max of 4 people and obviously when everyone is wanting to check out at the same time of the morning there is a very long wait. We were on the 6th floor and on the Saturday the lift broke down which meant long hikes up and down stairs. Thank goodness we weren't checking in or out then! There seemed to be large groups of students staying at the hotel but this didn't cause any problems. I would just say though that if you get a room overlooking the street, take your earplugs! The noise was constant, despite double glazing and roller shutters...Madrid does not really come alive till very late in the evening and then seems to go on till at least 7am! Great for revellers, bad for those of us who want to sleep! However, overall, I would say the hotel is a good bet if you want to be close to all the amenities without paying a small fortune. If you are looking for luxury, don't go there!"}
{"sentiment":1.5,"text":"My wife and I celebrated our anniversary in one of the hotel's jacuzzi suites. We are both large persons and the tub was large enough for us. The surprise was the hotel restaurant, very good food and reasonable for Seattle. The complementary shuttle took us where we needed to go, one should tip though. Staff was pleasant and accomodating. The continental breakfast is deluxe, the waffles you cook yourself are good and there is a strawberry compote to put on in addition to syrup. Lots of fruits and breakfast goodies. The only drawback is that the hotel is next to the hospital, so ambulance sirens are loud. Bring a sound machine, and it works out well. The garage is tight for large vehicles, only a limited number of large vehicle spaces, so if you have a smaller vehicle,take it there. The parking is secure, the 16.00 a day charge is a little steep, but you'd pay that many times over if you moved your car around Seattle. Pool area looked nice but we didn't try it out. There is a QFC food store 3 blocks from the hotel, lots of ready to eat items sold there. Recommended ;we will likely stay there again."}
{"sentiment":1.5,"text":"Room and bathroom were adequate. Actually, the bathroom was better than most european rooms have. The place is not luxury, but its above average. We had windows that opened onto the canal below which really added to the ambiance. Breakfast was included, \"european\" with a few tasty highlights (fresh baked goods). The location is great if you arrive by train because you don't have to drag your luggage very far on boats and through winding alleys. Just over a bridge, a little ways down, and you're there! It is also really easy to find, which is not always true of hotels (or anything) in venice. The city is so small and the water buses are so cheap that this location is great for exploring. The \"bus stop\" isn't a far walk and if you go the opposite direction (left out of the hotel door) you can explore back streets and find some great cathedrals. While we were there, the owner helped us out by giving us a map and circling cathedrals with beautiful art (it cent cent s free!). Personally, I truly enjoyed the daily water bus ride down the grande canal. In about 20 minutes you can be at St. Peter's. But it's like a cheap river tour every day! We even stayed on the boat and rode all the way over to Lido and back just because. We loved it."}
{"sentiment":2.5,"text":"We got a last-minute deal on priceline.com for $100/night at this hotel for July 9 & 10. I was a little concerned about some of the reviews I read about the hotel: poor service, the fire station across the street, and priceline guests getting bad rooms. Well, I'm happy to say that the service we received was fantastic, especially from David, the concierge, who could not have been more helpful. Everyone we dealt with was courteous and friendly and professional. They gave us the double room we requested, as I was traveling with my father for a family reunion. Our room was gorgeous--the marble bath, glass shower, and deep tub were beautiful, and we really enjoyed the flat screen tv and fine linens on the beds. There was ample room and storage for both of us, and everything was brand new. Our room was on the west side of the building, so our view was basically of the old warehouse next door being remodeled. However, we never heard any construction noise or noise from the fire department or any other guests. The fitness center was unbelievable for a hotel--it was better than the gym I go to at home! We did not eat at the hotel, but the public areas were very well done, and a lot of people seemed to be enjoying the rum bar. I had also read that this hotel is not in a convenient location, but I can't imagine who would think that! It is a block and a half from the T (South Station), and less than a 10-minute walk to the Aquarium (where all the tour trolleys start out), Quincy Market and Little Italy. And the walk to the aquarium and Little Italy takes you along the waterfront--it's a very safe, attractive area, even after dark. We walked over to Little Italy every night for fantastic Italian food, cannolis, and cappucinos! David, the concierge, recommended several places for us to try and they were all fantastic. From the aquarium, we took a $29 trolley tour that took us all over the city in about 2 hours and included a free harbor tour afterwards! I can't recommend this hotel highly enough--especially for the price we paid. We stayed at a Holiday Inn in Portland Maine on this same trip that didn't come close to the 3* accomodations it promised, yet we paid $153/night...but that's New England in July for you. So our stay at the Intercontinental in Boston was the highlight of our trip. You will really enjoy this hotel--we would stay there again in a heartbeat."}
{"sentiment":2.5,"text":"Just returned today 4/25 . Totally satisfied with my choice -- a home away from home. Our 2-bedroom suite included fully loaded kitchen, washer/dryer, TV's in every room, jacuzzi, living room and dinette area. With the Super Walmart right across the street, we saved lots of $$ by cooking some meals. A totally relaxing place with a great room. The beds were comfortable. My daughter is 6 and needs her own bedroom (or she won't sleep!). When I tried to get a suite in WDW, I was seeing prices like $550 per night (Polynesian). Here we paid $119 per night with the Magic Card discount. Magic card is free from Orlando Tourism. Some staff were excellent and some were mediocre. When I asked for laundry detergent, they delivered it free right to our room within 10 minutes. Then when I asked if they supplied more coffee for the coffee maker one night, I was told, \"It depends. Under certain circumstances.\" (???) Not that it really mattered, hubby just ran to the Walmart, but that was a strange answer. I'm the kind of person who doesn't like Housekeeping in my room when I'm away, so it didn't matter that there was no daily Housekeeping. For $30, they will do a complete suite cleaning. For $5, they will empty all the trash and replace all the towels, which we did once. LBV Resort Village was 10-15 minutes from the parks, very convenient, and a real pleasure."}
{"sentiment":2.5,"text":"My 15 year old daughter and I stayed for three nights in late April. We had a wonderful stay. We were on the 19th floor and could not hear any noise what-so-ever from the night club or other rooms. Our room was very quiet and we slept well. The beds and especially the pillows were very comfortable. The climate control system worked well. We even had a view of the river! The hotel staff were all very pleasant and helpful, especially Kimberly, the guest experience manager. Breakfast was great - the coffee was terrific ( and I am quite picky about my coffee). Also, the hotel has some great common areas. We did not have time to relax in the library or the attached garden area, but both looked like lovely places to relax, have a drink, play a game, etc. The location is fantastic. My daughter and I were often able to walk to our destinations (theater, Rockefeller Center, Central Park) and the subway is very close - less than a block away. There are a ton of great, inexpensive restaurants on 9th Ave. All in all we had a wonderful trip and I am looking forward to returning to the Hudson Hotel soon!"}
{"sentiment":0.5,"text":"Our family were in New York for a birthday celebration, as a thank you I booked Sunday lunch in Peacock Alley for 12.30pm. Booking was made by telephone from Ireland, the receptionist gave his name (I will not embarrass him). When we arrived, despite the fact that there were innumerable empty tables we were told that there was no record of our reservation but a table would be found if we cared to wait. We waited and were ignored for 20 minutes, then gave out and went looking for an alternative, a wasted morning and a big disappointment as I had previously eaten there and was anxious to share the experience with my family."}
{"sentiment":2.5,"text":"We spent days patrolling the Internet for the best place to stay. We were looking for a upscale hotel that had a great pool, cool atmosphere and great rooms/restaurants. The Encore met all those expectations and was a terric experience. Our room was spectacular, the pool was classy and not overpacked and the service was professional and friendly. We took advantage of the $40 spa passes which was a good deal. The Encore and Wynn are best suited for people looking for an upscale, low key experience that is focused more on high end service."}
{"sentiment":0.5,"text":"We were really expecting a lot from this hotel, given the reviews, but in reality we were a bit disappointed. We were celebrating our honeymoon in California and had travelled up the Pacific Highway from LA and ended our honeymoon with 3 nights at this hotel. We were lucky enough to get the odd upgraded room or even a bottle of sparkling wine and fruit in most places along the way, however at this hotel the fact that we were celebrating wasn't even acknowledged with a 'congratulations' from the reception staff when we were checking in! Given that we are Kimpton Loyalty club members we were surprised at this. The room we had was one of the smallest of our whole trip, the bathroom was suffering from plumbing issues and the pipes were noisy. The wine hour was a nice touch and we'd experienced this at the Kimpton hotel in Chicago. We didn't eat at the hotel however we had drinks in the bar one night, we paid for them in cash and then when we checked out they appeared on our room bill?!! All sorted out of course but even so leaves a bad taste in your mouth! The hotel is beautiful, and very well located for Union Square. The concierge are very helpful and in general we have no real complaints, was just a bit disappointed on the whole and will try somewhere else on our next visit."}
{"sentiment":-0.5,"text":"We treated ourselves to a stay at the St Regis as we were celebrating our 10th anniversary. I booked a Deluxe room, filled in the butler form and made a few inquiries. After 6 weeks of silence, I wrote an e-mail to the butler service requesting for a reply to my inquiries. I received a most shocking reply, a non-sequitur, and no, this wasn't an automatically generated reply. I couldn't believe this was the famed St Regis Butler Service. I won't go into the details but have since written to starwood corporate service department and would like to hear back from the hotel management. To be fair, once we checked in and went past some very odd guest experiences (which I'll attribute to the butler we communicated with), the service improved tremendously. The other butlers, concierge, front desk, porters, etc were all professional and helpful. However, something just isn't quite right about the St Regis. The room per se was lovely, that is to say the bed, the bathroom area with the open tub, huge shower room, luxurious bath robe and slippers and view. That's it. I was surprised that such a high end hotel couldn't provide tea bags but could provide numerous sachets of coffee for free, didn't have a fruit bowl and no turn down delights. Room amenities didn't work well either. Our TV would switch channels to the default channel after some time and the temp control automatically reduced the fan speed after some time too, which made the room very warm in the middle of the night. I kept having to wake up to turn it back up. On our 3rd day, water from the shower leaked into the toilet and I also noticed that the light fixture in the toilet was dangling slightly off the ceiling. I should have brought it up right there and then but actually didn't fancy packing up and switching rooms, plus we didn't spend too much time watching TV or in the room anyway, so it's partly my fault for keeping silent. I guess I just had great expectations given the reputation and you know, it isn't cheap."}
{"sentiment":2.5,"text":"We absolutely love this hotel for the location and service, and for the neighborhood where it is located. I was concerned at first that it wasn't right near St. Mark's Square, but actually it is an easy walk or short ride on the vaporetto. We liked returning to \"our\" little quiet neighborhood after a day of touring and crowds. The only reason I would not stay here again though is the beds. It is like sleeping on the floor. I noticed a previous reviewer liked the \"firm\" beds, well these were more than firm. Venice was our first stop, and after flying in from the U.S. and dealing with jet lag the beds just did not help relieve our fatigue. I am writing this in hopes that maybe the hotel will read this, as again, we really love this place, and would like to return someday. We are in the hotel business, and we felt the beds really needed replacing."}
{"sentiment":2.5,"text":"Seafarers is not a fancy hotel, but it has a great location, rates and is always clean and well run. The staff are nice and by staying there you are helping a good cause. My choice for short visits to NYC."}
{"sentiment":2.5,"text":"We treated ourselves to a \"staycation\" at the Hilton and thoroughly enjoyed ourselves. We stayed in a end of hallway suite in the south tower overlooking the boardwalk and Main Street Pier. The room featured two slidding glass doors and a oversized veranda complete with lounge chairs! The king size bed was comfy and we had a flat screen TV in the bedroom and the main living room area. The biggest treat was being able to watch the firesworks show that Daytona Beach offers every Saturday night in the summertime from our private veranda! We had a hard time deciding between the hotel seafood buffet or Hyde Park and the newly opened Joe's Crab Shack. The Hilton goes a step further with the inroom amenities. My favorite flavored coffee creamer was an unexpected surprise. Cannot wait to go back!"}
{"sentiment":1.5,"text":"Efficient, spotless hotel; old-fashioned rooms with modern bathrooms and an attractive outdoor terrace on the street level. Staff pleasant and helpful. The hotel is near the Musee d'Orsay, Rodin Museum and within walking distance to the main hub of the Left Bank. The Centre Pompidou is within a reasonable hike."}
{"sentiment":1.5,"text":"A huge room, amazing service, quality room service and very helpful housekeeping staff. great car service and a location that is close enough to be handy but also not in the thick of things. Great recreational facilities."}
{"sentiment":1.5,"text":"My husband & I stayed at the MCH during Memorial Day week (off season), so we got a great deal. I was very nice & convenient to nice & uncrowded beaches. It is across the street from the beach & set back, so it is very quiet. There are no ocean veiws anywhere, however. The staff was supernice with great advice about Haleakala trip (leave at 3am & take the extra blankets with you!!). I never saw a single bug & they have the bigger sq ft mini fridges! We had a ground floor basic room that was on the same level as the garden & it was very nice. There were little birds everywhere & lots of plumeria trees, so it smelled wonderful. The bathrooms were clean and large, but the bed was a little hard. the small sofa also folds out. They charge $1 per phone call, but have free parking. I would stay there again in low season, but high season prices are too much."}
{"sentiment":2.5,"text":"variety buffet breakfast ! nearby sightseeing bus point, tv tower n megamall, trams, subway. the room is small but its ok, its clean. just a shame it doesnt have a coffee maker, am fine without a fridge but i need my caffein fix. best hotel shower ! definitely will stay again at this hotel !"}
{"sentiment":2.5,"text":"The Hotel Deca will not ever try to outshine its competition with fancy meeting rooms and swanky chairs around a roaring fire... Although, it could!!! The rooms are just stylish enough, all with a view. The adjacent coffee shop screams \"Welcome to Seattle\"... No, The Hotel Deca makes its mark with its staff. I could go over every small experience and relate to you the smile here or the helpful gesture there. I encountered those types of things at every turn. Two staff members went above and beyond making my trip and enjoyable one. Firstly, Colin,.... you are the man. Thanks again for the help setting up my week stay with you, your patience set the tone that my long week was going to be made most comfortable, once i made it home to Hotel Deca. Thanks again Colin. Once at Hotel Deca, walk downstairs to \"The District\" this place is very nice, food and drinks all very good and affordable. The staff all great, but special thanks to Robyn. Great bartender, let me talk her ear off. Without people like this its all just brick and mortar.... thanks guys. -e"}
{"sentiment":1.5,"text":"We stayed here for two nights on a fourteen-day (seven-hotel) trip. We were very impressed by almost every element of this hotel - its location, design and luxuriousness. But we were extremely put-off by the non-functioning air-conditioning (and, in particular) the staff's (non-)response to it. The hotel is well located - quite close to the station and along the \"main drag\" between there and St Mark's Square. At least one other reviewer has recommended taking the ferry there along the Grand Canal, but we walked. The distance isn't a problem at all, and it's not hard to find, but there _are_ two bridges (with stairs) to cross on the way, so consider that if you're lugging suitcases. It's a very modern and renovated place (in an old building). It's listed as four stars and looks it. Quite luxurious, but small and a bit fancier than we needed. And not \"luxurious\" to us in the ways that we find most important. For example, the shower was tinier than most, and the fittings (though modern) don't work well in it. Breakfast was so-so. Nice to have proper coffee and fancy little jams. But the croissants and eggs were no better than places half this price. The only real inconvenience though was the AC - it didn't run, and we suspect the staff were lying about why. The room was quite warm (with not much of a breeze from the windows), and the air-conditioning either didn't work or wasn't turned on. Friends who'd just visited Venice warned us that might be the case - something about laws about the date they can start activating it...? But they also warned us the hotel would be liable to lie to us about the problem. That's pretty much exactly what happened. There were lots of excuses and no real action to resolve the issue - both signs (in our minds) that we were being lied to. We were able to live with no AC. But being misled really rubbed me the wrong way."}
{"sentiment":1.5,"text":"just back ... had a great time other then uncharacteristic weather for this time of year... RAIN!! Resort: Immaculate:10 Staff: Freindly, Accomadating and Knowledable, this is key, the last thing you want is a staff that can't answer your questions or doesn't have a clue.... we get enough of that at home!!: 10 Beach Front: Large Area compared to the resorts around us (went for walk) 8 Ocean: Water was fairly warm.. lots of sea weed, very little sand before you hit rocks..bring water shoes: 5 Food: Buffets were A1: 10 Alacart : good 7 Room: Spotless comfortable: 8 Pools: Nice... no swim up bar which in my opinion isn't bad thing if yu know what I mean: 8 Yea it's a big resort but I'd rather walk than have to wait than pile into an elevator. After day one you get your bearings and with all the food the walk is nice. Lots to do around the resort... tours etc. I would recomend this resort to friends and famiy."}
{"sentiment":-2.5,"text":"mu 1/2... showReview(19926246, 'full');"}
{"sentiment":-1.5,"text":"Awful place - never again I am currently staying here during the Oracle OpenWorld conference. If I could have, I would have left and got another hotel room. My wife was horrified that I picked this hotel. To my defence, it was close to the Moscone center. Problem is, there aren't any rooms in SF to be found.The room is so small the sink from the bathroom is in the room. There are no drawers for clothing, no closet. The bed is horrible.We were actually lucky in the fact we got a private bathroom. There are other rooms with no bathroom. They have to use the public bathroom in the hall.They also charge for internet service. Fortunately, the conference provided internet access, so I didn't have to pay for something that other hotels are providing at no additional cost."}
{"sentiment":1.5,"text":"Last minute booking got us a $99 ground floor room facing the ocean. (thanks Pat!) Can't beat the location, free breakfast (even waffles!) and cheap underground parking. Staff was super helpful when we needed to find a place that was kid-friendly to watch the Steelers game :) Great mini vacation-we will be back! Bonus: In room fridge and microwave and the shampoo/conditioner were delicious. They smell like yummy orange creamsicles!"}
{"sentiment":1.5,"text":"We stayed here last year for the first week of our honeymoon. The hotel was nice. The rooms were lovely and large with a a good size balcony and a very comfy bed and very modern. Staff were really friendly and helpful There were not many places to eat on site but we did have breakfast in the resturant. There was a small mall about 10 minutes walk away but again only had about 4 resturants so choices were limited unless you went into other hotels in the area. The bar in the hotel shut really early as we arrived about 10pm and it was closed so nowhere close by to have a drink. You could get a cab into the local town Lahaina which had a good selection of bars and resturants. My biggest gripe was there were no sun loungers on that part of the beach so we had to use the pool which was very basic which was rather disapointing as we had travelled from the UK to sit on a beach in Hawaii. We hired a private cabana which overlooked some of the beach but it was like $30 which i thought was very expensive for what it was. Was a nice hotel but is not on the top of my list"}
{"sentiment":2.5,"text":"My wife and I spent our anniversary at the Rancho Bernardo Inn and it was simply amazing! From the moment we arrived, we were taken care of by the staff. The founds are beautiful, the rooms are very comfortable and we had an great view of the golf course. The spa was great- make sure to get an outdoor massage in one of the small cabanas...it was a very cool experience. You may want to dinner out on the patio by the fireplaces. Relaxing with a glass of wine by the finre is the only way to dine at teh RBI. Looking forward to getting back their soon!"}
{"sentiment":1.5,"text":"This hotel has stunnng views and was very nicely appointed. The staff couldn't be more helpful and I found the airport/subway shuttle service very efficient and easy to use. Only complaint was with the food at the restaurant, which given the high prices should have been excellent. I had to send back my dish two days in a row, but luckily I had the same waiter on both occasions and I think he was so embarrassed on the second day the meal was completely free, which certainly helped. If you buy your ticket for the water taxi at the front desk it will only cost you $8.50 single instead of $10. I will definitely stay here again when I'm next in town."}
{"sentiment":1.5,"text":"Just returned from 2 weeks in CA and HA stayed at the Stanford Court SF for 4 nights. Hotel was good quality as expected, bit pricely but you pay for what you get. We had requested a room for 4 whilst booking (uk over the phone) They advised the hotel would able to provide- but at check in they sent us to room with just 3 beds and when we asked what we could about a 4th bed they actually said i could sleep on the floor as they could fit another foldeaway! (in a 4 star hotel at $280 a night!) Front of house did manage to sort some thing for us(cost more $ of course) But it was them doing what could to sort out what the booking process should have. I had tried to book direct with the hotel but was always passed on to a booking agent who clearly aren't aware of the on on site situation"}
{"sentiment":2.5,"text":"I have stayed here twice before and it was a no-brainer to book again for this trip. The highlight of our stay this time was the assistance and friendly service we received from the staff, particularly Emilie. Thanks!!"}
{"sentiment":0.5,"text":"This hotel is just a 200 mrs from the Galatabridge, Galatatower (super sightseeing), shoppingstreet (old tram), Taksim, Sultans palace, Topkapi, Aya Sofia, lots of moskees, boattrip on the Bosphorus (eat balik with ekmek -fish/bread under the bridge or at the boats; in the evening black market)., Sulthanamet, grand bazaar(thousands shops). 4 or 5 days you need to see everything. The hotel is in al small street. Ask to sleep so high as possible and no streetnoise. The bathroom was ok. Rooms are not so big without a freeze (airco ok). Nice cityvieuw on the rooftop (with restaurant). In Istanbul you have to stay always in the older part of the city."}
{"sentiment":2.5,"text":"We stayed at the Royal from January 19 - Feb 2/09, and truly enjoyed our time there. Our check-in was so quick and easy. We were travelling with another couple, and had both requested rooms with king-size beds. When the rooms were assigned, they received the king-size bed, and we did not. When we asked for one, we were told that none were available that night, but we could be moved the next day. We gladly agreed to this arrangement! Because neither of our rooms were ready yet, we went for lunch and returned for our keys about an hour later. To our surprise, we had been given a king-size room for the night, and then were to be moved to another one the next day, located much closer to the other couple's room. This impressed us all very much, and set the tone for the next two weeks. At our check-in we were approached about attending one of their time-share presentations, but we said a firm No Thank You, and were never approached again. We were quite impressed that this was all it took! We spent most of our time on the beach, never having any problems finding chairs. The service was wonderful - it seems that as soon as our drinks were half done, someone was asking if we were ready to try something else! The food at Spice was delicious - and Ernesto was the best waiter!! He would watch for us to come in and make sure we were always seated in his area. We were away one day on an excursion, and he was questioning our travelling companions as to where we were - did we have to leave already? He was so pleased to see us back that nite!! We also enjoyed our meals at Pelicanos, Maria Maries and Asiana's. For some variety, we ate at Gran Porto Real a couple of times, and thoroughly enjoyed those meals too. Our rooms were very comfortable, and very well maintained by the housekeeping staff. Turndown service happened every evening, with a yummy chocolate left on our pillows. We ordered room service a couple of times, and loved using the \"magic box\" for the delivery. It was a lot of fun to just walk down the street a block and be right at the heart of 5th Avenue. There was lots to see and do along the strip, and we loved that we could pop into any of the bars or restaurants for a rest and a cold beverage. The only teeny, tiny complaint that we have about our stay at the Royal would be that the pools were chilly, and we did not use them much. The beach was so much fun, and the water was quite a bit warmer so we spent most of our time down there. All in all, we had a wonderful time, and are hoping to plan a return trip!!"}
{"sentiment":2.5,"text":"The Cedarbrook Lodge is well-appointed, comfortable, in a beautiful setting. The food was excellent, with lots of unusual dishes, healthy salads, good desserts, nice wine selections. I loved the snacks available throughout--monster malted milkballs (including mint), yogurt, fruit, and water in refrigerators near the rooms, and Haagen-Dasz ice cream cups for that midnight snack. I stayed as part of a business group but would not hesitate to go back as a guest not on a business trip."}
{"sentiment":1.5,"text":"I was disappointed in the service and the quality of the breakfast, otherwise the room and all oter services was ok, not exceptional"}
{"sentiment":2.5,"text":"Stayed here with my 18 year old daughter and was delighted with the location of this hotel. Clean rooms with helpful staff and provided a good breakfast to start the day. Would definitely use this hotel again."}
{"sentiment":1.5,"text":"My daughter (aged 10) and myself stayed for 4 nights at the Jolly Hotel Madison Towers in November 2007. I read a few reviews before booking and decided I should book a deluxe room (an extra 125 for a total of 4 nights) .... well..... I tried very hard to find fault with this hotel .... and sorry I couldn't!! I took advice from previous reviews and avoided breakfast - so no problems there. Our room was wonderful - 15th floor with a view of the Empire State Building. Looked exactly like the photos on the website. Tea & coffee in the room. Beautiful bathroom together with toiletries. Lots of room for luggage and shopping. Requested a non-smoking room - so no smells of cigarettes! Reception was very helpful - but then we had no complaints and doorman/porters were very pleasant and cheerful. Free umbrellas, free local phone call from reception. My daughter and I travel abroad at least 3 times a year for holidays and I travel abroad on business fairly regularly, our overall experience was very good with this hotel, it certainly met up to our expectations. Ideally situated in walking distance of everywhere in central Manhattan. Only disappointment from our trip was that most of the shows on Broadway were cancelled due to strike action from stage hands, but this is nothing to do with the hotel. Would certainly go back to this hotel"}
{"sentiment":-1.5,"text":"We spent a long weekend in this hotel and all I can say is \" do not bother wasting your time staying here.\" The hotel pool was dirty and the jauzzi was even dirtier. The carpets in our room stunk and you could see where they had made an attempt to clean it up. We decided that since the location was good we would stay but as each day passed we regretted our decision. The last straw was the 4.00 bottle of water that was billed to our credit card. I asked for a different room but as that was said that all the rooms were similar. yuk!"}
{"sentiment":1.5,"text":"I stayed at the Hilton New York during Hurricane Irene. I have stayed at this property several times before, but this time I was particularly impressed with their efforts to keep guests informed, comfortable and calm. Notices were sent around to every room, telling us of expected interruptions in services due to decreased staff and food and beverage options for the guests. In addition, the table of coffee urns etc was a thoughtful touch. Well done!!"}
{"sentiment":2.5,"text":"My sister and I stayed at the Hotel Manoir Ambrose in February 2011. We are both from South Carolina and didn't know what to expect as it was our first visit to Canada. What we found was a sweet bed & breakfast with loads of character, conveniently located (walkable everywhere & near an easy metro stop), and a welcome host in the Hotel Manoir Ambrose. The staff was extremely helpful and friendly, recommending restaurants and providing directions. As mentioned in some of the previous posts, this hotel is in the process of undergoing some renovations. Soon the breakfast room (which is currently in a cozy ground floor room) will be moved to a prime location on the second floor right by the front desk. Oh and a word on the breakfast -- the cinnamon raisin bread is delicious toasted! Aside from that, you have many choices of hard-boiled eggs, cereal, yogurt, fruit, bagels, orange juice, coffee, etc. The guest rooms are also getting upgrades. Ours had been freshly painted. Overall, this is a warm and cozy bed & breakfast, a perfect escape from the piles of snow outside."}
{"sentiment":-0.5,"text":"I come to Indianapolis frequently for buisness. I often meet at the Holiday Inn on Michigan Ave near the Pyramids. I stopped staying there because of the large number of families with kids who come to the water park there. I chose the Emassy Suites about a 1/4 mile away as an alternative. I have stayed there 4 times. It is undergoing reservations, although their website would never tell you that. As a Hilton Platinum member they put me on the 8th floor where there is hardwired (ethernet) internet access. This is important since their wireless network has significant problems. I found out on subsquent visits that there are some \"hardwired\" rooms on other floors. If internet is important and you must stay here then request a hardwired room. OK, the rooms, most haven't been updated since early 80's when the hotel was built,. Dirty carpets, small bathrooms, 19 inch TV's. Breakfast is your generic Sysco stuff. I imagine once the renovations are completed this should be an adequate place to stay. For now, on future stays I'll choose of the 2 nearby Hampton Inn's or the Doubletree nearby."}
{"sentiment":1.5,"text":"I came to this hotel for a business conference and this place is OK. The location is alright and you can walk to \"LA Live\" (which is the new hip and happening part of downtown LA next to the Staples Center). Near the hotel there are a few Starbucks and restaurants and other things too. The hotel has a huge lobby and it's big and happening and I really like that that feeling of being ain a happening and hip hotel when I walk into the lobby. The room was clean and the bed was comfortable, but the hotel is rooms and halls are dated and in need of a renovation. The elevators are totally confusing, but really fast and efficient and you never really have to wait around for one. There is no free WiFi even in the lobby (this is a joke in my opinion). I can understand having no internet in the rooms, but in the lobby? No complimentary computers either. So, they want to force you to pay the ridiculous $12.95 for internet (again, I can undersatnd no WiFI inthe rooms, but in the lobby?, really, Westin?) The parking was $35 bucks......this is LA not NYC. This is especially offensive since other places offer parking for $10 in the area. I forgot my cell phone charger and I called them and they told me they would mail it to me if I gave me a credit card to charge the postage fee to, what, really? I spend thousands and I mean thousands of dollars on Westin hotel rooms yearly and you won't spend a buck to send me a cell phone charger as a courtesy? I rather just buy a new charger (who knows how much they wil charge for the postage anway). I am an SPG member and I have stayed at Westins all over the world and I mean all over and I will say that this Westin is not up to par with the other Westins around the country and around the world. The best part about my stay was getting a drink at the rotating rooftop. It is great up there and the ambiance is great and I recommend it highly. The staff is so-so. They are sort of not really interested in delivering great service (they should visit the Westin hotel in Auckland, New Zealand or the Westin Hotel in Kansas City, Missouri) both places I have just very recently stayed at and been very impressed with."}
{"sentiment":1.5,"text":"Great location! You can take the metro, the tour bus or walk to many different and wonderful sights around the city. Even just wandering around the area can take you a couple of days and you will enjoy every minute of it. The hotel is not inexpensive but it is difficult to find a good hotel in Paris we found for much less. This hotel provides a delicious breakfast included in the cost. The hotel is comfortable and quiet, the staff very helpful and friendly. It is not terribly spacious but this too is typical of Paris hotels. Again, the location is ideal for anyone wanting to have a good look around Paris. We would definitely return to this hotel."}
{"sentiment":2.5,"text":"I was very surprised when I check into my room. It was very clean and nice. The bed was very comfortable. If you are on a budget this is the place to stay. Close to very thing. I would stay here again. The only thing I would say to the hotel is buy some ashtray that hang on the wall or the post. They are only $30 or so and would make the grounds nicer. They where butts every where since there was few place to put them. I used a cup with water to put my butts in, since I could not find an ashtray anywhere. But other then that it is a great hotel."}
{"sentiment":2.5,"text":"super Hotel mit TOPLAGE showReview(11305483, 'full');"}
{"sentiment":-1.5,"text":"Booked a twin room for one night on lastminute - 159. Never again! The inital desk staff assumed I and my business partner were a couple (we're not!) and apparently refused to deal with us, disppearing off to 'get someone else'. Ten minutes later, someone with terrible English eventually managed to communicate to us the hotel was full but would 'do his best' to find us a room - despite the fact a room was already booked and paid for and we had the confirmation paperwork with us. The room turned out to be the smallest twin I've ever stayed in - the gap between the beds was about a foot wide and was the only floor space in the room - we had to take turns getting dressed in the bathroom as it was the only place space enough. The light fittings were dangerously loose, the mattresses were awful and the bedding stank of smoke. The aircon unit was stuck on 'heat' and the dial was broken so the room was very stuffy. Then of course the windows were painted shut so we couldnt even get any air in that way... A complaint was submitted to the hotel the day after the stay but its now a week later and still not even a confirmation of receipt, let alone a proper apology. All in all, I will never, ever stay there again!"}
{"sentiment":2.5,"text":"We stayed in Hotel Fita from 5-9 July. We had a fabulous time! It was my first time back in Holland in many years. I came back with my family to show them my birthplace and introduce them to extended family. Staying at Hotel Fita was like staying with family, like in the days when I stayed with Oom's and Tante's. The breakfast was tasty, I enjoyed the pannenkoeken!!! We would definitely stay here again and highly recommend it to other people! Thanks, Hans & Loes. Sylvia, Marcos & Paolo"}
{"sentiment":2.5,"text":"I love the decor, very custom and origional. I stayed in the suite with the jacuzzi and it was amazing. The shower was spacious with great water pressure, the bed was very comfortable, the staff was very pelasant and prompt, and the breakfast was delicious. Its walking distance to the MRT, shopping, and food...great location. I plan to visit Singapore again, and when I do, I will be back to Klapsons."}
{"sentiment":2.5,"text":"WorldQuest is the only place to stay, whether you travel to Orlando alone or with others. I stay here almost once a month for business travel, because for the price, you get so much more than other places that cost more. It's easy to get to - right off I-4 on the Epcot exit - and easy to get to just about anywhere in Orlando, too. Having a full kitchen with cooking supplies, screened porch, washer and dryer, internet and jacuzzi in each unit is such a luxury for what you pay. There is a fee for daily housekeeping, but with a washer and dryer, I don't find a need for it and opt out of it. You also get a free breakfast, and the pool area is beautiful. Also, they have started a special for spa services at a local resort down the street. And to top it off, the staff are extremely helpful! There isn't anything not to love about WorldQuest!"}
{"sentiment":2.5,"text":"My husband, I and two 21-yr-olds spent four nights in a junior suite at the St Giles Court at the holidays and it was wonderful and HUGE. Tastefully furnished, great bathroom toiletries, and FABULOUS views from our bedroom windows of the towering Chrysler Building in one direction and the East River-in-the-distance out another. Small walk-in nook of a closet area that allowed you dress in privacy while others were in and out of the room. Staff couldn't have been more helpful and everyday fresh apples in the lobby along with something surprising to drink ( fruit-spiked water, cider, hot tea) in the evenings. A hopping lounge is attached to the lobby (which we didn't visit when hoppin'!) and the location was terrific---within blocks of Grand Central Station. The fitness & business centers were two doors up in their companion hotel the Tuscany. Though I missed having a microwave and the bathrooms could use some updating they were perfectly adequate and our stay was delightful. We're going back!"}
{"sentiment":2.5,"text":"First and foremost the manager (Savas), and his staff deserve a special mention, they practically become your family in Istanbul. They are great fun, very friendly and genuinely care about the hotel guests. They are also very professional and totally efficient. Everything is clean and fresh and the whole hotel is tastefully decorated. The rooms are lovely, breakfast is fabulous and tea in the garden an especially nice touch. Fast internet access is available in the lobby. We just loved it and would not dream of staying anywhere else if we go back to Istanbul."}
{"sentiment":1.5,"text":"Swish Hotel The Park Hotel is a very swishy hotel, located on the 25th+ floor of the Shiodome Media Tower. The staff are friendly, speak very good english, but not as friendly as in other hotels. We found it fairly rare to be greeted, but the checkin desk is a few metres back from the lobby, so it wasnt so bad. They have a nice lounge and sometimes music played by a band or quartet. It has a fantastic view of the Tokyo Tower behind the counter. The rooms are big, with comfortable beds and pillows, in-room internet for free (although it is a little confusing reding the instructions) and a great view of Tokyo. It is two stops out of Tokyo station, and one stop to Ginza. The mall below the hotel and joined to the shinbashi station has a few boutique stores, walkways joining to the other shiodome towers (there is like 5 of them) and mini-marts. There is a subway station around the corner from the hotel, next to the subway restaurant, just to confuse. It is also about a 5 minute walk from the Tokyo Central Pokemon Centre, a favourite for young and old alike. This is round the corner from the World Trade Centre, a great place to get views of Tokyo and Tokyo Bay and the Tower.There are a few restaurants in the hotel, we didnt have anything from them, we found the Pedi Shiodome around the corner is the best tower, with lots of places to eat at reasonable prices. Being christmas, there was fake snow in the mall underneath the towers, a christmas show (with prizes) for the kids, carols and differnet events each day. Which was nice.It was nice ot be only a few stops from Tokyo but its a decent 20-30 minute JR ride (all stops) to shinjuku and harajuku from shinbashi."}
{"sentiment":2.5,"text":"We stayed at the Admiral Hotel as it was convenient to my brother's wedding on a farm in Randallstown, MD. There was also a group rate, which was a nice incentive to stay there. Upon arrival, we were checked in quickly by very courteous and friendly front desk personnel. The room was beautiful and spotless. My dog liked it too! The Admiral Fell is pet friendly so if you plan on bringing your dog, just let them know. There is a small business center in the lobby where you can check your email, etc. which is very convenient. My husband used it and was happy it was available (it's free). I was only in the room to change for the wedding and did not get back til late that night. The bed was huge and comfortable. I was exhausted and had a wonderful, relaxing nights sleep on that bed from heaven! The next morning, we needed a little extra time past the 12:00 p.m. checkout and it was graciously given. I had not really thought of Baltimore as a weekend destination but after staying at the Admiral Fell and having the chance to do a little walking around the area (harbor - gorgeous!), I definitely want to return!"}
{"sentiment":2.5,"text":"We had a great time here. We drove in from Savannah, and stayed here! The one thing I will warn you about though the hotel is in the center of an Airport terminal! All the rooms have balconies and face inward to the terminal but its an awesome experience and surprisingly the sound proofing was great! The staff is friendly, sometimes a little long getting to where you want to go but what can you expect from a hotel in an International Airport. We would stay again!"}
{"sentiment":2.5,"text":"Trusted my Rick Steve's guidebook with recommendation and was not disappointed. This boutique hotel has a great location - walking distance to many areas but even nicer was the fabulous customer service. We felt like we were \"coming home\" each evening - Frederica was amazingly helpful with our plans and advice on how to navigate Paris. The entire staff was friendly and would inquire about our stay and offer assistance - we really enjoyed the young lady who worked in the cafe - she greeted us every morning with a big smile and wonderful coffee! The room was comfortable and nicely appointed - we enjoyed a great view of the Eiffel Tower and would watch the light show each night. With all of its benefits- the number one thing this hotel has going for it is the wonderful staff. Would definitely stay here again when back in Paris."}
{"sentiment":1.5,"text":"well folks what can I say,we decided to have a break away.We are on a budget,and this Botel fitted our budget,and we feel so glad we came here.From the moment we entered the boat we were made to feel very welcome.The area where she's moored is a short ferry ride from central station(NDSM werferver)the ride gives you a view of Amsterdam for free.Try this place you never know you may enjoy it as much as we did"}
{"sentiment":2.5,"text":"I spent six days at this wonderful hotel during my business trip to Miami. The location is great (there is lots to do in Coconut Grove), their 8th floor pool with jacuzzi and adjacent restaurant and bar is a great work to chill and to work, and the view is just plain stunning. I found all their staff super friendly, in particular Diego at the restaurant, who was very attentive and personable, and Freddie at the Front Desk who really helped me out. Two thumbs up!"}
{"sentiment":1.5,"text":"We only spent a night here recently on a stop-over from Melb to NYC, but would highly recommend as a well priced, quiet & comfortable hotel conveniently located near LAX. A free shuttle bus runs every 15 to 20 mins & we spent little time waiting for one at either end of our trip. Early check-in was made possible upon request with friendly & attentive staff who went out of their way to assist us following a very long & sleepless flight - so appreciated!! We requested a room on the street side of the hotel after reading reviews concerning disturbances from barking dogs (this was confirmed by staff - a pound is situated next door to the hotel!).....double glazed windows & a peaceful night's sleep won hands down over dogs, planes & airport views!! We spent a fun afternoon in Santa Monica (approx 20 mins drive away) & a taxi ride cost us $46 with tips.....HOWEVER....we managed to catch a bus back to the hotel after dinner running direct to the airport & stopping opposite the hotel ....and the trip (whilst slower) cost us $1 each!!! We didn't eat at the hotel so can't comment except to say we elected to buy breaky at the airport as menu options appeared high end (of course we found all airport options just as high!!). Would definitely recommend this hotel to those seeking a really convenient place to stay close to LAX."}
{"sentiment":1.5,"text":"The hotel is in a Hotel road near the station Earls Court. The stuff is very friendly and helps u by all the kinds you want to do. Close to Piccadilly and easy to reach from Heathrow."}
{"sentiment":2.5,"text":"But the Hotel Palomar earned it! This ultra pet friendly hotel is heavy on style and service. The staff goes out of it's way to make sure you and your pet have everything you could possibly need and the price a very reasonable. They have a lovely coffee, tea and chai bar in the morning, Hot chocolate bar in the afternoon and wine and snacks in the evening, all complimentary. I joined the kimpton rewards program online and made my reservations online where I could put in my preferences, so when I got to my room, there was a dog bed, water, dog treats, yoga kit, gold fish (to keep my dog company), my choice of newspaper etc. The little extra touchs go on and on. The gym was lovely as was the pool. I didn't eat in the restruant, but it looked nice."}
{"sentiment":2.5,"text":"I ordered limo pick-up through the hotel and was met by a lovely gentleman taxi driver who charged us less than the quoted amount. The ride to the hotel along the narrow, cobblestone streets into the crowd of tourists and people eating at tables outside the restaurants on the sides of the streets was quite an experience. The reception manager 'processed' our check-in like a factory, mass production line. The breakfast wait staff made up for it, particularly Dominick and Erik. They even remembered what drinks we had with our breakfast so the tea/coffee would be ready very promptly. They noticed our absence on the morning we skipped breakfast for an early departure to Pompeii. In a city where we didn't know anybody, such 'little' things add to our memories and the humanity of that place. Great coffee and great selection of food for breakfast. Delicious chocolate crepes. We had two rooms in the annex building. One was quite snug but the other down the end of the short hallway, was more luxurious. Both were equally comfortable. Good sound insulation as we couldn't hear anything from the busy streets downstairs. A lovely porter helped us with our luggage up the stairs. After having visited the various sites, we reckon we stayed in the best location. Being just about next to the Trevi fountain, we could visit the place anytime, like when the crowd was gone, to have the magic of that place all to ourselves."}
{"sentiment":1.5,"text":"Great rooms, gorgeous staff, beautiful pool. Great deals on rooms. Noisy, but I haven't found a hotel in Vegas that isn't."}
{"sentiment":2.5,"text":"We asked for a good view and got the 32nd floor looking out at the maze of swimming pools and the mountains - no neon, so we didn't even feel like we were in Vegas which for us, was a good thing. The room with 2 queens and a sofa was spacious with a big flat screen. The bathroom was big with separate shower and bath (and another TV)! Free wi fi. Really good baggage service - bags came within 15 minutes and this is a BIG place. Free valet. Lots of restaurants on site. We were there 2 nights and never left the hotel and ate somewhere different each meal and they were all good. Our favorite was the Raffles Cafe. We ate there twice. It is listed as a quick eat, but it is really a very nice casual restaurant. Great food and service and less pricey than the others. Also removed from the casino element and not smokey at all. The swimming pool was the main reason we stayed here and it did not disappoint. However, I wish we had known that people line up starting at 8:30am (gates open at 9am) to reserve a poolside chair. If you are not in line by 9am, you will not get a lounge chair or any kind of chair the rest of the day - OK maybe you'll get lucky like we did and see someone leaving after lunch and grab their spot. You can reserve and pay $75 per chair for a cabana if you can afford it, but otherwise be prepared to sit on your towel on a small area of concrete or sand. Also wish I had known that they do not provide tubes for the lazy river - you have to buy them. They cost $20 each or you can bring your own. The lazy river is great and you do not have to use a tube - I would actually prefer it if they required it since this can cause accidents and much bumping of tubes into people. At lease all the pools felt slightly heated which I like. Hot tubs were great too. The most fun is the wave pool."}
{"sentiment":1.5,"text":"We stayed here July 19th- 26th with our 6 yr old daughter. It was our 19th trip to the Playa del Carmen area. Our second stay at Grand Coco Bay. I had become leary after reading several bad reviews but we booked for this trip anyway. We prefer a quiet resort that isn't crowded. We also want a short walk from our room to the bar, pool, restaurant, beach. We want to be able to eat in the ala cart restaurant every night not just one night per trip. This hotel offers it all. We know that because there is a pool bar, there is no poolside wait service. Which is fine with us. We atched them pour drinks and they used a more than a standerd jigger per drink which meant they were not watered down. If you bring a big thermal mug, don't. They will only fill the smaller ones. I woke up each morning at 7 am to make our ressies at the ala cart and went back to sleep. We don't like buffets as we are on vacation and want to be served. We live in San Antonio and travel to various parts of Mexico often. Each region offers different styles of cooking. Don't expect enchiladas and crispy tacos as that is not the way they cook here. Grilled meats like steak, shrimp and fish is what you should expect at a true regional restaurant. Don't look for Taco Bell! The Mexican reastaurant was really good. The tapaquena was one of the best we had ever had and ou DD ordered it every night. We only ate in the Italian once as we preferred the Mexican. Eduardo was awesome!! We preferred the snack bar for lunch as the buffet was different but always the same. There is a sunken cannon just off the beach to look for snorkeling. Go right out from the soccer goal closest to the buffet about 15 ft. You can actually see it from above water as it is so clear. The entertainment staff was freindkly and tried hard. For the partiers, they offered nightly bar crawl trips into Playa or Cancun. Just sign up before 5:00. Great message for $40/ hour. Easy check in and clean rooms. I would recommend this hotel to anyone who wants a laid back place that isn't crowded."}
{"sentiment":-1.5,"text":"I had spent 3 nights in this hotel with my daughter (2) and husband, and boy was that just about the worst mistake ever. I have stayed in a motel 6 before that was cleaner than this place. Don't let the price fool you. Def. Not worth the money, not to mention don't forget about the valet parking you will end up having to pay for which will run you another 22 dollars a night, you might as well just go down to the holiday inn for the amount of money. Our first night there, the carpets were sooo disguisting it turned our feet black just walking on them, so we wore our shoes the whole time in the room, the coverlets for the beds were stained and gross, who knows what they were stained from, the shower water backed up and filled up the tub in our room so I had to shower in knee deep dirty water, and the heat in our room was not working properly and we froze our buns off most of our stay. Needless to say, we constantly dreaded going back to our hotel every evening. Maybe if I was just in new orleans to party and get drunk this hotel would have been key because I would have been too intoxicated to really care. If you have a family vacay or small children, DO NOT STAY HERE! I GUARANTEE YOU WILL REGRET EVERY MINUTE OF YOUR STAY."}
{"sentiment":2.5,"text":"Nothing to add to previous reviews just mention that the service is perfect and the comfort of the rooms surprising for a 3 stars hotel. Beds are really high class and extremely comfortable. The staff is polite, fluent in english and always willing to help."}
{"sentiment":1.5,"text":"It's time for a update, but breakfast was good, and service was also good. Fairly close to disney, and universal. I would stay again"}
{"sentiment":1.5,"text":"Nice hotel!!! I enjoyed the location, and staff very much. The bar was a nice added bonus. The breakfast was only OK. Allows pets in the hotel which was nice to see. I had a friendly meeting with a standard poodle in the lobby, and later ran into a very unusual chinese crested under the arm of a celebrity."}
{"sentiment":0.5,"text":"To make this review quick and simple, I enjoyed the staff and rooms, but the parking was horrible. They make you valet your car for 20 dollars a night, and god forbid if youre in a hurry because you will have to wait for your car, as opposed to if they had sometype of free or five dollar parking. Their valet works hard, its just bad policy by Le Meridien.... The rooms are cool and big, but honestly I would rather deal with a nicer Holiday Inn Express. This hotel needs tremendous work on their parking policy or at least have free parking for their local guest."}
{"sentiment":2.5,"text":"My girlfriend and I were celebrating our 30th birthdays locally. Both of us have had jobs were we've traveled a lot and where we've stayed in many hotels, however this one impressed us with the extra touches. The room was very clean and state of the art and really the spa was great. The service was fantastic and very friendly. Some of the extra touches: roses for our birthday over lunch, champagne in the lobby, chocolate covered strawberries sent to the room and water bottles in the car when we left the hotel. If any one wants a suggestion on where to stay in Seattle, I'm immediately sending them to Hotel 1000."}
{"sentiment":0.5,"text":"I think the hotel is value for money. We paid Euro110/ night which is good price for a nice new room with modern shower & toilet (decent size too) But the location is nothing to talk about... It is 3-5 mins walk from Vittorio Emanuele metro station which is a stop from Termini st. There is nothing much there except quite a few Chinese owned lingerie shops. If you are a single female travellers, I will not recommend this hotel. If you are more keen to find a nice room to rest your tire body after a long day of sightseeings, this is a good one to consider."}
{"sentiment":1.5,"text":"Awesome hotel. So clean and spacious rooms. Everyone was so nice and went \" above and beyond.\" We especially enjoyed our morning coffees upstairs. Poldi (hope I spelled her name right) was so nice and so very helpful. Perfect location. Only downside was the noise (from the street)-only on the weekends. Ask for a quiet room and you'll be fine. We will definately return!!!"}
{"sentiment":2.5,"text":"Stayed here for 1 night but wish i had stayed more! It was probably the best hotel ive ever stayed in. Fantastic views across the harbour/opera house. Service brilliant, Immaculate in all areas. Quite expensive but well worth it for a treat! The bar on the 42nd floor is well worth a visit for a cocktail and to watch the sunset over the harbour...amazing! Would definatley stay here again!"}
{"sentiment":2.5,"text":"The front desk staff was extremely helpful and friendly. Upon arrival, we were greeted and welcomed for staying at the hotel for the first time. We were assigned a beautiful and clean room. Every morning, we had breakfast in their breakfast room which offered many choices and options. There were fruits, cereal, eggs, toast, cheese and deli meat. Coffee and juice were also offered every morning. We thoroughly enjoyed our stay here and would definitely recommend this hotel to others. We were very pleased with our stay there and made our trip to Paris a memorable one! We didn't stay in that much so we didn't notice the hotel not offering restaurants on site or Wifi. There were many cafes and restaurants in close vicinity for us to walk to and was never a problem. We preferred staying at this quaint hotel."}
{"sentiment":1.5,"text":"We loved the hotel its right on beach. Its right near all popular restraunts . The blue sea lodge staff was helpfull. IF you stay there make sure you get one of the front suites they over look the boardwalk .highly recomend the parking is a little tight room was great and very clean . W.kaye vic b.c canada"}
{"sentiment":2.5,"text":"Stayed for a weekend and the hotel was ideal for walking to all of central Paris and Montmartre. Also very convenient for walking to the Roissy bus going to/from CDG airport. The staff were all really friendly and the breakfast very good. Ideal for a central and non-fussy hotel."}
{"sentiment":2.5,"text":"I allways enjoy my visit to the Whaler as a multiple repeat guest. The staff is excellent many have been there ten years or longer. This last trip the property was under construction but dont let that bother you. When your in the room you dont here any of the construction noise its very minor construction and not a major room renovation. Just FYI the property plans to have the construction done by Feb the 28th. I would highley recommend this property to anyone its truely a great value."}
{"sentiment":1.5,"text":"We just returned from a wonderful vacation in Maui, Hawaii. We stayed at the Resort Quest Kaanapali Shores, a beautiful, not too large, beach front property. We had a one bedroom condo with an ocean view. The Condo was comfortable and the living room nicely decorated. The King size bed had a firm matress and was nicely decorated as well. It had a washer and dryer which made it even more convenient. The location was excellent because it was a short distance from Lahaina and other places of interest. The Kaanapali Shores has been redone and the grounds look very beautiful especially at night time. The tiki torches give it a Hawaiian and welcoming feel. The restaurant is clean and the food very tasty. The Restaurant Staff was very friendly and the manager gave us \"personilized\" service. He gave us advice regarding placing of interest to visit, the Hawaiian food and other local eateries. Being a Travel Agent I would highly recommend Kaanapali Shores to my clients and consider this a \"good value for your dollar\" property. Sincerely Connie"}
{"sentiment":0.5,"text":"I had a very decent experience at the Hudson. We had booked it at a steep discount based on a \"secret sale\" from Quikbook (similar to Priceline), and when I found out the hotel name and checked the reviews, I was a bit nervous. But really, for the price we paid, I thought it was a good deal. First, as others have said, be prepared for a *really* small room. Realistically it's meant for one short and very skinny person, but two people can stay here, as long as you don't have too much stuff and can tolerate extreme closeness and very little privacy. The room consisted of a queen bed, with maybe 2 feet of space on either side, small flat screen TV on the wall, and mirror on the other wall to prevent total claustrophobia. There is a tiny desk and a couple of drawers for clothes, plus an open closet and a few hooks on the wall. The bathroom is minuscule as well (I'm 5'2\" and could just barely sit on the toilet with my knees in front of me). I had to change clothes in the little entryway. Whoever compared it to a cruise ship cabin is accurate. After my initial laughter at how small the room was, I began to reluctantly admire its efficient use of space. It wasn't brightly lit, especially with the dark wood paneling and flooring, and there is no natural light, but the lamps provided enough light to read a bit at night. The bed was low to the ground, but comfortable. Also, unlike others' experiences, our room, including the bathroom, was very clean and in good repair. That said, like a cruise ship cabin, a hotel room in NYC is just a place to stash your stuff and sleep when you're not out and about. So for that, it worked out fabulously. The location is fantastic - less than a block from the Columbus Circle subway station (and a short walk from several other stations) and easy walking distance to tons of restaurants and shops on the West Side. The Time Warner Center across the street has a huge Whole Foods in the basement, which is a great place to pick up breakfast or a quick lunch. I didn't find the location or the street seedy at all, even walking back by myself at night. We had very little interaction with the staff, who seemed typical of the snobby and inefficient staff present at most \"trying to be boutique-y\" hotels. The drink prices at the hotel bars are outrageous, but I shouldn't have been surprised by that, it's New York and with so many other options no need to spend money there. The lobby had an unpleasant, mildewy smell so we didn't linger there either. Would I pay full price for a room here? Never! But would I stay here again for the right price? Yes."}
{"sentiment":1.5,"text":"This was an extraordinary deal for a great little hotel. I was able to conduct business all week and complete the needed documentation in the evening thanks to a great wireless signal. The beds were exceptional and I do not usually sleep well in hotels. I was able to not only sleep comfortably, but even sneaked in a nap or two as well. I have to say the breakfast was great but I was expecting something other than just a continental breakfast with waffles given the online description."}
{"sentiment":1.5,"text":"Was recommended by my Travelling agent for its good location, for a conference I am visiting. To my opinion the hotel is great for \"party animals\" and less for business travelers who will seek for a quiet place to rest. Room Devore is very nice and neat. For some reason no prices for the mini bar items (maybe it is all for free...). I think there are other near by hotels for similar or lower prices for business traveller. Or the hotel will offer quieter rooms for such guests. My general rank to them is 3.5 out of 5."}
{"sentiment":1.5,"text":"I stayed in this hotel 22 August to 4 September 2009. This is my second stay here and if I return to Kissimmee would definitely stay here again. My son and I arrived very late at night and simply wanted to sleep. The room smelled of mould but we were so tired I didn't care. By the time my son woke the next morning I had been given another room and had moved all our belongings. No problem - the staff were very helpful. Ten days later I had to move rooms again when the hot water in my block \"broke down\". Again, the staff were very helpful and apologetic and I was given complimentary breakfast vouchers for the remainder of my stay (without asking!). The pools are immaculately clean and my room was as clean as any I've stayed in in Kissimmee (not up to my standards at home but perfectly acceptable). I have stayed 7 different motels along 192 and for this is better than all the others (bar possibly the Sera Lago) I paid 14 per night (one third of the cost of the Sera Lago) and think it is a real bargain. The hotel is a little off the main drag but as you need a car anyway I did not find this a problem. I'm suprised to read that some people have felt unsafe here. I travelled as a lone female with a 6 year old son and felt very safe. The free wi-fi is a bonus and on the one occasion I struggled to access it the reception staff went and re-set the router to fix the problem."}
{"sentiment":1.5,"text":"This was our first time in Paris and this hotel was perfect. Located two minutes from the Arc d'Triomphe, Metro and the Champs Elysee, it gave us a central location from which to navigate this spectacular city. The hotel staff were extremely friendly and helpful. We were more than pleased with the advice they gave and found their helpfulness made it possible to see as much of the city as we could, given the short length of our stay. The hotel was very clean and the only complaint I have was that the room was very small compared to what we're used to in the US. The free WiFi and extremely comfortable bed more than made up for that. Breakfast is available for 12euro each. It is Paris is an expensive city and the cost of the room wasn't out of sync with the general cost of being a tourist, but be prepared to spend some money while in Paris. However, it's worth it!"}
{"sentiment":2.5,"text":"excellent - would stay here again Well placed on the Ginza line that'll take you from the shrines and markets at Asakusa to the nightlife of Shibuya. The limosine bus from the airport picks up and drops here so it makes getting there as easy as using a package deal.Hotel bars and restaurants were pricey - but a 5 min walk takes you to the centre of Akasuka with loads of choice - cheaper than the uk for good quality food. There is a fridge in the room for keeping anything ou bought from the supermarket. The garden is lovely and great to have a retreat to hand in such a busy city. I read on here about joining the Hotel club - it's free, but takes about a month for the card to arrive - if you do this you'll get entrance to small breakfast lounge with a view of Roppongi and Fuji - well worth it."}
{"sentiment":0.5,"text":"What a nice travel lodge stayed here as was going to see a west end show and the price was good , got here and thought good loads of planes and loads of noise. Went to room and was in plane spotters heaven don cent cent t be put off by noise as when you shut the windows you can cent cent t hear any noise at all and as the planes do not fly at night a good night cent cent s sleep first class , the dlr is only a couple of minutes walk away that is if you are fit if not loads of taxis outside , we stayed here for two days the only problem was the breakfast on the second day the staff where late opening up and did not turn the machines on and best of all the mess on the tables and on the floor was from last night cent cent s customers , if you stay here and want to see London in a different way go to Woolwich arsenal by dlr our the free ferry and get on the London Thames clipper boat great and cheap way to see London by the river"}
{"sentiment":1.5,"text":"All staff was Courteous and Friendly Room was clean and comfortable Room was made up each day Central location is ideal, easy walking distance to most tourist attractions. Very close to Toronto Transit Area is in Chinatown which is interesting to see If you stay in the \"Suburbs\" you will miss out on this area of Toronto There was a 'cooking\" smell in the hallways but it was not in the rooms I would book into here again"}
{"sentiment":1.5,"text":"Spent several days at the Beach Plaza in summer of 2011. Definitely plan on going back. Perfect location, pleasant place. In 2011 they were doing some updates which will make it near perfect this summer."}
{"sentiment":2.5,"text":"The hotel exceeded our expectations. We walked through the hotel front door into fabulous shopping on Hollywood Blvd. Throughout our brief stay we saw David Arquett and Jon Voight! The staff was courteous and accomodating. We asked for a room away from the noise of the pool...slept like babies. The room we had was generous in size...no problems sleeping, the beds were very comfortable. If anything...our breakfast from room service was a bit pricey 90$ for four adults but the food was great."}
{"sentiment":1.5,"text":"I do business with Cedars-Sinai Medical Center and this is a reasonably well priced hotel for the location. It is within walking distance of the Center. I don't like to drive when I'm in LA so the Elan's location is ideal. Close to work and close to shopping, etc. I have always had a clean room on the second floor. I have liked the continental breakfast and have never had a problem billing, service, etc. Although the coffee really isn't very good. Overall I rate them above average."}
{"sentiment":0.5,"text":"My experience was good. Yes the room is small, Yes the bathroom is REALLY small, Yes it's not perfect...but it was clean and a good value for the area. The room was old, everything but the TV was old, but although showed wear (some spots, etc - thank god nothing gross!) it was obviously cleaned consistantly - I have had dirtier rooms in hotels twice the cost. The location is supurb and the staff was friendly. They have coffee and fruit ( Yea! not junkfood) for breakfast everyday and a paper if you want one. The pool was well maintained and comfortable. This is not the Hilton, it's like a typical old-time 50's(?) motel. My cost $129 (after all taxes etc) a night for a bayfront 1 double room. Other hotel/motel costs in area start at $159 (if you are lucky) and up - Hilton costs $350++ a night --- AND I was in a GREAT location right near the boardwalk, rides, games, beach, everything. BOTTOM LINE: Know what you are going to get is a very very small room in an old motel that is NOT new, but clean and you will be happy with your stay."}
{"sentiment":-0.5,"text":"The first room allocated to us was actually occupied. Altho our cardkey worked there was a man in the bed which was very embarrassing. A porter was sent up to check our second allocated room, knocked before entering and announced proudly that this room was in fact empty! The only lamp in the room besides the bedside lights used the same socket as the kettle. However neither of these worked and the metal plate for covering the fuse box was msising. These faults were rectified quite quickly. There was no plug for the basin, the hairdryer didn't work, no matter where we plugged it into which fortunately I discovered before I washed my hair. When Reception phoned the room I discovered after saying hello two or three times that the handset wasn't actually attached to the phone!! We've renamed the hotel Fawlty Towers. If you do land up here refuse Room 422!! On the plus side the location is excellent. Sheila, Nov.2010"}
{"sentiment":1.5,"text":"this is one of the best around the Beverly Hills area. It's easy to find while very close to the shopping center nearby. Very trendy and therefore, it's kind of dark everywhere. There's a nice restaurant downstairs, young couples, people watching. However, I still think the room is kind of small. But it was a nice stay!"}
{"sentiment":2.5,"text":"So i will start off saying this is a comparison review, Hilton vs. Holiday Inn.Hilton is a fantastically opulent atmosphere rite from the start, when u pull up into the turnaround to check in they have so many bright lights tastefully done u feel like u should be in a limo for this \"Hollywood Premiere\" feel it gives you. Absolutely 1st rate. I also stayed at the Holiday Inn LPGA Blvd. This place also exudes class from the beginning with its marble floors and granite counter tops. Now comes the big differences....The Hilton has rooms on the beachfront, so fantastic views. Holiday Inn is \"inland\", to use the local parlance.This means that you are surrounded by pines,no real views, but close to all the shopping(it's across the street from an automall...im in heaven!!!!! The Hilton is on A1A, but in an area that I imagine would b prone to heavy traffic during the events(races, bike week,spring break).Excellent spot to be at if you don't plan to drive much...I do, so Holiday in would be my choice during peak events.Off season, Hilton for sure!!! tHE Holiday Inn is relatively new im told...not yet 3 yrs. However, you would think such a beautiful place would be on its A game 24/7. While i was in the lobby on the second or third day of my stay, they were actually turning guests away because the manager had been on the check in desk that day and forgot to send the cleaning orders for the empty rooms to housekeeping, so they had 75 uncleaned rooms at 3 pm(official ckeck in time), and they had to turn away 75 would-be patrons. So if you are in the Daytona area, two great places to stay, but do a check to be sure your room will be ready on arrival. That will be a new routine for me. I would stay again, anyway...the rooms there are huge, and equal to the Hilton's in beauty."}
{"sentiment":0.5,"text":"I'm a little late with this review. My husband, sister and myself stayed for one night in July. It was a last minute trip. We usually stay in Time Square, however, this was the only hotel we could find for a reasonable price. Friday night, double bed was around $180 (tax included). The room was average size and clean. Staff was polite. We had a few questions about sightseeing and the lady at the front desk was very helpful. I'm not sure if I would stay here again, but only because I like being in the heart of Time Square. If I were on a budget and couldn't find anything else- I'd stay here."}
{"sentiment":2.5,"text":"This hotel is gorgeous! A small boutique hotel with lots of character, gorgeous furnishings and is extremely clean. Guests can use a complimentary laptop for their room, and breakfast is simple but yummy! The coffee is delicious! Walking distance to the tourist attractions, shops and cafes (10-15 mins to most of them), or the bus stop is right outside. Found a great cheap restaurant on Via del Corso called 'Spizzico' or 'Autogrill'....much cheaper than the restaurants in the area. Would definitly recomend this hotel and will hopefully return."}
{"sentiment":0.5,"text":"Stayed here for a conference and slept on a horrible sleeper couch. The room was not much nicer than some of the budget travel hotels I have stayed in. The shops, pool, lobby, grounds, etc are excellent but I wouldn't (and didn't have to) pay this outrageous price for the room I stayed in. There is nothing special about the experience I had."}
{"sentiment":2.5,"text":"Just have to say staying \"near\" the strip...staying in a NONE SMOKING hotel...lovely appointed...fantastic staff...great price...all around best way to be in Vegas but not have to be ruled by Vegas Casinos, smokers and extremes. The best and only way we'll visit in the future."}
{"sentiment":2.5,"text":"We stayed at the Gansevoort over the Christmas period . The hotel staff are friendly and efficient. The hotel is situated in a good area for restaurants and bars. It's a lovely hotel in a great area."}
{"sentiment":-1.5,"text":"It would be a good idea to stay here if you just need a motel. The room is clean and no bedbugs (some roaches though) Unfortunately, if you are traveling with you family and booking from the Hotwire or Expedia looking for a room fitting 3 or 4 people, you might end up with a ONE-bedroom in this hotel. Since, it claims its one bedroom can fit 4 people with the so called sofa-bed! Brilliant ! Believe me, at that time, sleeping on the floor is not that bad. Also, it claimed it has free internet connection around the pool, in their internet cafe and the front-desk room. Sounds great! right ? I just want to warn you guys that the internet cafe is open 9am-5pm, equipped 3 computers only. In the front dest, only ONE Linux box is available to guests. The most important thing is that you NEVER get any wireless connections anywhere. Another thing, during our stay, the workers were working downstairs from 9am to 5pm and the noise is horrible!"}
{"sentiment":2.5,"text":"I have been to Hotel La Tortuga this winter and I sincerely love the place!!! The staff is amazing, always helpful and willing to make your day a better one by helping out with everything. I was staying in a standard plus and I have no complaints about the room, the bed was king, the room was airy and very clean, the breakfast included was excellent the pool lounge area is the perfect spot to relax and cool off from a sunny day. The drinks at the pool bar are just great!!! Thank you so much for a great holiday!!!I can't wait to be back!!! Lara."}
{"sentiment":2.5,"text":"Great Time..What a fabulous first time in vegas. the NYNY was great for those of us mid30's to mid 40's. Not to overwhelming of a casino..bars were great loved the bartenders at Gallaghers reat staff. Break room service the Best and very affordable! Room was spacious and clean. will be back."}
{"sentiment":1.5,"text":"Hotel staff are always extremely curtious and helpful. Our room was upgraded at no charge and without asking. I love the Swiss Grand at Bondi."}
{"sentiment":1.5,"text":"The W Times square is a great hotel. Rooms are comfortable, clean and nice. Service is great. Very much a hipster vibe, so if you don't like electronic music in the elevator you would be better off somewhere else."}
{"sentiment":2.5,"text":"I booked a room after reading all of the great reviews on Tripadvisor, I booked a room for $58 a night (believe it or not) for the Friday nite before the big BCS game. Allthough we weren't there for the game, we were there for the Willie Nelson concert at the House of Blues. This hotel was just as sweet as ever, no trouble valet parking, front desk very pleasant, in walking distance to everywhere you want to go, clean, great views from the balcony, comfy beds, and nice breakfast!! I have nothing bad to say about this little gem, of course it's not a big time hotel chain with all the bells & whistles but if you're looking for a clean, comfy, priced right, \"Old New Orleans\" feel hotel, this is the place for you. We live just an hour away from N.O. but we will surely be returning for many weekend getaways and staying at the Place d' Armes!!"}
{"sentiment":2.5,"text":"Stayed in this hotel in the middle of a round-California trip with two kids aged 8 and 5. The location was superb with Fisherman's Wharf, boats to Alcatraz, traditional cable cars all walking distance away. Service was always attentive, friendly, sincere and efficient. The apartments were beautiful and such a treat to have the kids in their own bedroom after sharing hotel rooms with us elsewhere. The washer and separate dryer were extremely welcome too. Another special part of the hotel is the patio with the open gas fires overlooking the bay. Breakfast was also lovely - continental buffet with lovely pastries and good coffee (hurray!), just right for us. I know other reviews have discussed noise problems - well, it is a lively part of town but I can tell you that despite having an apartment pretty close to the street, we remained unaware of noise and the sink-into-a-cloud beds meant we slept extremely soundly every night. Really cannot recommend this hotel highly enough, it was a delight to stay in."}
{"sentiment":2.5,"text":"The Lancaster is a beautifully decorated, charming and friendly hotel. This small but lovely hotel is located just off the champes elysees, making most of the important landmarks walking distance. Or if you have too many shopping bags like a 10 euro cab ride. The staff are amazingly helpful chasing dinner reservations, opening times and train tickets for us. Every time we walk through the foyer we hear a chorus of Bonjour's The breakfast is amazing, best bread and butter todate! My only criticism, although the hotel is generally quiet no real issue with noise from the outside world, at night we can hear talking from our adjoining room. Nothing earplugs haven't solved :). We will definitely return Thanks very much Lancaster!"}
{"sentiment":-0.5,"text":"I booked a short stay at this hotel for myself and a friend since I had to be in NYC to do an interview for a visa. Our trouble started as soon as we booked the trip online. While I wrote my name and e-mail into the form, when the booking went through the confirmation page booked it under my dad's name (since he signed in under his name, I guess). Okay, fine. I'll just call in and change the name on the reservation. You wouldn't believe the run-around I had just to make a simple first-name change. After speaking to different people for 30+ minutes who have NO CLUE and constantly transferred me to other people, someone magically knew how to help me after I started yelling at them. Fast forward to the week of the stay. I call to warn that the credit card owner will not be traveling. Here we go again. Except, they knew how to help me this time... the solution to the \"problem\" depended on the person I was talking to! Never mind that the name on the reservation STILL HASN'T BEEN CHANGED after they assured me that it was! They tried to give me the run around on that one again but this time I was not having it. Back to the credit card. Different people kept telling me different things on what to do. One of them told me to just receive a fax, fill it out and send it back. I don't have a fax machine in my house, so I ask if we can receive an e-mail, write a letter or do something else. I get transferred again. Then the next guy can't hear me, and I mysteriously get disconnected. Forget it. I promptly canceled the reservation. The customer service is terrible and I would NOT recommend it."}
{"sentiment":2.5,"text":"We had been in Barcelona for about a week in an apartment in the El Borne. We had a late flight home and had to be out our apartment by 11 am (the flight was at 9pm) and decided to move to the Casa Camper after seeing it on our way to MACBA. As other reviewers have pointed out (and in some cases seem to have missed the point of) the USP of Casa Camper is its unique room layouts, whereby everyone has what is essentially a suite, a bedroom and separate sitting area. The design takes advantage of this layout whereby the sitting area faces the (noisy) street, and is seperated by a corridor from the bedroom which is well insulated at the rear of the building. Compared to El Borne our night there was serene in its quietness. The functionality of the rooms has been criticised by some of the reviewers but to my mind the hotel bedrooms were well designed and equipped. The beds are huge, the sheets crisp the pillows soft. One of the best I've been in. The toiletries were top notch too. Aircon icy and two tvs one in each room. Staff were super friendly and gave us a late check out till 4 in the afternoon so our last day in Barcelona was releaxed and we had a chance to shower before we caught the plane home. All in all an oasis in the frenticism that is Barcelona. I highly recommend for couples, maybe not for families who may find it a bit sterile."}
{"sentiment":1.5,"text":"I have generally avoided staying in central London hotels recently, because of poor previous experiences. However I accompanied someone on a business trip and was booked into this hotel. What a pleasant surprise, so different to other London hotels I have stayed in. Modern, clean, spacious room with a large bathroom. Almost next door to the British Museum, Oxford Street, theatres, restaurants etc., very nearby, but the biggest surprise- the staff. So pleasant, friendly, and helpful - how refreshing. A little expensive but I would recommend it."}
{"sentiment":2.5,"text":"Very impressed by the hotel I stayed 1 night.Location: Located about 10 min by shuttle from the airport, it is also 5 minutes walk from the metro station, and about 25 minutes to CentralInterior design: Extremely attractive. I had only a relatively normal room. It was in fact quite big, extremely well designed and comfortable. I visited a junior suite. Perfectly designed as well. The design style is modern, warm. I find it one of the best designed hotel I have seen anywhere.Service: Perfect from reception to the breakfast staff.Breakfast: The room is great, the staff uniform attractive, the buffet extremely rich.Price: Amazingly cheap - 1200 HK$ for my room and 2000 HK$ for a suite. They want to compensate for the location not being in Central. I used to stay at the Mandarin Oriental or the Shangri-La. For the kind of room or breakfast qualities, it would cost about 5 time sthe price. I looked at the Regal hotel at the airport. I sincerely think the Novotel Citygate is really amazing, and where I will stay in my next trip in HK."}
{"sentiment":0.5,"text":"Stairs are first thing you see. Very, very steep and narrow. We all found these daunting. Hotel basic but clean. Good central position near Anne Franks house, Dam Square and Red Light District. We are all female and would not stay here again because of stairs."}
{"sentiment":-0.5,"text":"broken furniture.. toilet was Upstairs !!!!!!! smelly from recent paint.. unable to keep window open at night due to common balcony. dirty blanket . good location good breakfast. NOT reccomended ."}
{"sentiment":2.5,"text":"my wife and i stayed here for the weekend 8-11th april. Taxi from the airport was 45eu but we did get to see apart of the town we wouldnt normally have!! i would like to mirror the previous writers comments. The breakfast was ok but not worth the 16eu per person. it wasnt til the last day that we found a great place to eat for breakfast, in dam square to the left of the palace as you view it , new cafe (seating outside).apart from that the hotel was clean and the staff friendly. we visited the sex museam ok and the torture museam not so ok. we recommend tour company Best of holland and in particular the city tour by coach and boat 32eu. the hardrock cafe was, as usual good value and for a late nite drink try cafe alto. live jazz . This was abit difficult to find, pick up one of the cards in reception but its only 10mins walk from the hard rock, if you find bergerking then its just to the right of that. excellent get there early!! we also found just off dam square (facing monument , road to the right dam street about 100yds on rh side) argentinos (blue canopy over window) steak to die for, really did melt in the mouth!!! there is alot of construction in the redlight area and alot of weirdos but the women in the larder fridges were an interesting diversion!! have fun"}
{"sentiment":2.5,"text":"You will love it! We paid $81 dollars per night. It is worth 2 to 3 times that amount #1 Room are very large and clean! #2 It has a large 42\" flat panel TV! #3 It feel like you are staying at the Hyatt, Bathroom had two seperate doors. Shower room and The sink room (very spacious) #4 Buffet is very reasonable. Dinner was around $12 and Lunch was around $8. We paid double that at the larger hotels. #5 Bowling alley, Game room....they have it all #6 Casino was large and clean. If you don't mind being off the main strip, this is the right choice! I like clean, safe hotels!"}
{"sentiment":1.5,"text":"My friends and I stayed at Grand Coco Bay from June 22nd -26th. We are in our mid-twenties and really enjoyed this hotel. There isn't that much nightlife in the hotel but it takes less than 5 minutes to get to downtown Playa where all the bars are. But the hotel does have a bar open late upstairs that was very fun to hang out at!! We ate at all of the restaurants the hotel offered and loved them all. You do need to make reservations early for the mexican and Italian places and don't forget to dress up or they will make you change...The pool was huge and there was always open chairs to lay out in. There are also always chairs available at the beach. There are boats out front but that didn't bother us at all. You can walk 100ft in either direction to get away from them if you really wanted. The hotel staff was very friendly (even more so when you tip extra), and there was always something going on..from pool volleyball to water balloon fights. The rooms were alway cleaned and all the balconys have great views. While we were there we took ATV tours through the jungle to the cenotes which was excellent! If you want more of an adventure dont go through funjet- go into town and find people who give tours..they are better! Also, the best bar to hang out at was the Blue Parrot. It has a huge dance floor and it is right on the beach. If you go ask for Danny b/c he was the best waiter! I would definitley recommend this hotel!"}
{"sentiment":1.5,"text":"It's almost impossible to find a hotel room for 3-4 people in NYC for under $250 a night. The Riverside Tower Hotel met my family's needs very nicely. We spent $139 a night for a two-room suite with a private bathroom. We were able to park for free directly across the street from the hotel. The hotel had what I consider the most important basic features: great location, very close to a subway station, enough space for four people, air conditioning, reasonably comfortable beds, cleanliness, and a private bathroom. As some noted, the carpet was stained but that really didn't bother me. Everything in the room seemed clean. It was nice having a fridge and microwave. If you stay here, I'd suggest bringing your own soap because the hotel's soap bars are tiny. It would also be nice if the hotel supplied a hair dryer. Yes, the rooms are tiny. But the reason for our visit was to move our daughter into college, so we had a dozen cardboard boxes and various other items with us. Everything fit in the rooms just fine (with some creative stacking). Sure, I'd love to stay in a bigger room with more furniture and amenities. But I'm not willing to pay the price for that. So I'm planning to stay at the Riverside Tower again."}
{"sentiment":2.5,"text":"The Charming House DD 724 cent \" A luxury boutique hotel that truly lives up to its name. Located in a quaint neighborhood of Dorsoduro, this location is easily accessible from the Accademia stop along the Grand Canal and just a short stroll away. The staff is warm, accommodating, bi-lingial, very informative and helpful in everyway. The rooms are spacious furnished complete with modern elegance. The breakfast area features modern works of art with hand-selected Chiliwich and Sia Home table settings. The breakfast offering consists of a wide array of delicious treats including: Bacon, eggs, fresh fruit, cereral, pasteries, juice, coffee, etc... Every attention to detail has been met even right down to their cent heart-shaped cent 1/4 sugar packets for one cent cent s morning cappuccino cent \" The Charming House DD 724 is a sweet retreat indeed, I would return in a heartbeat! Tina Sommers"}
{"sentiment":1.5,"text":"Stayed here in September on a weekend away. Weekends in downtown San Francisco are curious - hordes of tourists from all over the world give downtown give a somewhat theme park feel to the city. The absence of locals detracts from the experience, but that being said, the JW Marriott is exceptionally well located right near Union Square, and not too far from the BART/MUNI on Market. I arrived to SFO, and walked to the JW from Powell Station. Don't let anyone tell you that you have to take a cab to/from SFO or Oakland airport. Unless you have industrial sized luggage, take BART from the airport. Arriving early in the morning, I tried for an early check-in, but the room wasn't ready. This isn't a huge gripe except Marriott has an option for early check in - subject to availability. I wish they would simply remove this option since there's really only downside for the hotel. It creates an expectation for the traveller and makes the hotel say 'no' to something on first impression. Notwithstanding, they were very gracious to take our bags and we went sightseeing in the meantime. The room was exceptional. Sometimes the Marriott interiors are so generic it's impossible to tell whether you are in Bangkok, Boston, or Bangalore. This is different - great pictures with SF themes and a true luxury edge to the room made this very special. Service was very good - I ordered a wine and cheese platter which came promptly as promised. The cheeses were excellent quality, Stilton, Camembert and Jarlsberg and beautifully presented. I travel a lot and it's clear they pride themselves on going the extra mile here. Downsides: I don't blame the specific hotel for the early check-in disappointment, but Marriott really does need to give better guidance as to how likely it is. The only other problem was all elevators were not fully functional which led to some delays lining up for the elevator, but this was minor. Upshot is: An excellent quality five star hotel which meets all expectations. I do recommend travelers to SF venture farther afield than downtown and explore places like the Mission, Haight, and Castro to get more of a real SF flavor."}
{"sentiment":2.5,"text":"We stayed here one night as our original hotel had utility problems; as the room was paid for by the original hotel there is no comment on value/cost. Arrival: helpful reception staff - who spoke good English, which was appreciated - but the reception area was quite chaotic. Rooms: extremely smart - recently decorated to a high standard, very clean and comfortable and with very good facilities. Our room was at the back of the hotel so there was very little outside noise. Breakfast: good buffet with a good range of hot and cold dishes, including bacon, egg and Italian hams. Proper tea & coffee (no vending machines); can't fault it. Internet: not used. Wifi in rooms but requires payment. Area: very close to the Colosseum, very handy for the historic centre and easy to find. Plenty of restaurants close by. Connections: close to the Metro and bus stops - very well-connected. Overall: great stay."}
{"sentiment":2.5,"text":"I thought this hotel was wonderful. The staff was very friendly and helpful. There is a shuttle that runs every hour on the hour to two stops on Key West. It was wonderful not to have to worry about driving and parking. The rooms could use some updating and were a bit smaller that I am use to, but I would not let that deter me from staying there again. Overall it was a lovely experience and I would recommend my friends and family stay there."}
{"sentiment":-0.5,"text":"Where to stay, lets start with making reservations, you must pick times to make reservations for each thing you do, but no where on the web site can you find out how long each attraction takes, not even the movie which is actually about 50 mins but they make you stand in a corrall for 40 mins then another 20 mins while some girls walks around with a microphone pretending to be on the red carpet, then another 20 mins wait to get your picture with puss and boots even if you dont want it and just wanted to see the movie. on the good side the movie was cute and the popcorn and soda was incuded. I tried calling the phone number given and the girl who answered and whos first laungage is not english did not know the lengh of any of the attractions and was of no help in making reservations that was after 15 mins on hold. Ice was the one rememing part of this attraction, although again you must wait in line till they have a group corraled then you must wait in line while everyone trys on a jacket, even if you brought your own. the ice sculptors were neat even if a few at the end were somewhat melted and dripping, and half on the slides are closed leaving only two slides open. one note SKIP SNOW!!!! no where on the web site do they say that this is for small children only. So my husband and i pay $50.00 to walk into a small area with a few inches of snow on the ground, the site says crawl thru ice tunnels, slide down slides, throw snow balls, ect what this is is a very small playground for very small childrenn with 2-3 inches of snow on the ground, unless you have small children this is a big waste of monye. lets see what eles while you are waiting around for you apppointment to go to the next attraction there is ONE coffee shop with four tables, if you walk over to the hotel there is one cafe where you can buy a sandwich and the line is out the door and the wait is 45 min. so while waiting there are dozens of people sitting on the ground, holding jackets and hats, since there are no lockers, no where to sit, and pretty much no where to get a soda, i will not be doing this again ever, oh yes and its $13.00 to park."}
{"sentiment":2.5,"text":"This is a stunning hotel. It is truly beautiful. Very open from the front all the way to the beach. The walk to the beach is beautiful. I stayed in a stunning suite which was pricy but so peaceful and relaxing. The grounds are stunning and beautifully manicured. Rent a car as you have to travel to go anywhere and the area is quite remotish. The restaurants are delicious and breakfast is super. The spa with the hydro bath is pampering. The gardens are lovely. I took a helicopter ride and the vistas of waterfalls and terrains are magnificent. You can buy a DVD copy of your flight. There is shopping nearby. Just wear wedges, sundresses, flats and bring 2+ bathing suits. There is a Safeway to buy fresh fruits and snacks but it is fairly near the airport so buy before getting to the hotel. The grand wailea is walking distance and also lovely. The staff are pleasant, professional and well groomed. It is a great quiet place for couples and families. Great golfing but honestly the beach is serene and the pools with waterfalls are lovely and I spent most of my time reading, soaking up the sun. There is lots of other attractions and something for everyone. It is pricy but worth every penny."}
{"sentiment":1.5,"text":"Good location and a clean. comfortable room which looked as if it had recently been done up. Nothing to complain about, and great value."}
{"sentiment":2.5,"text":"This is an awesome Hotel.If you are going to the Staple Center or anything in that area of Pico and Figueroa and you are looking for a great place to stay, this is the spot. The Luxe Staff was outstanding and very helpful, I had the Superior King suite where the bed just cradled me. The shower is awesome really wakes you up, everything was super clean. I can`t wait til they are finished with their restaurant I can tell it`s going to be outstanding. So once again if you are going to be visiting this area this is the Hotel to stay at and the price was very good!"}
{"sentiment":1.5,"text":"This was our third stay(16 nights total) at the Harbor Court Hotel since October. We stayed in a queen size room with a view of the Bay Bridge this time. The view was very good. We could see the bridge from our right window and the Oakland Ferry boat dock near the Ferry Building on our right. The rooms are smaller, yet are very comfortable. Decor is very nice and unique to the older building. The queen bed sleeps awesome and has storage drawers to hold your clothes. Hotel guests get free internet when you join the Kimpton club. Free coffee and tea in the morning and a wine reception from 5-6. The staff is very friendly and the location has 5 great restaurants on the block. The location is the best reason to stay here. The hotel is a 15 minute walk to the San Francisco Giants. The F line is a 2 minute walk from the hotel. This is great because it is a little closer than the Ferry building and you can get on before it fills up with passengers at the Ferry building. The F line goes to Fisherman's Wharf in one direction and to Union Square in the other direction."}
{"sentiment":1.5,"text":"My friend and I and our two daughters stayed at the W Hotel on Lexington for a two-night stay and were very pleased with the service, the food, and the accommodations. From the moment we pulled up to the front door, there was a doorman available to open our car doors and to take our luggage out of the car and taken directly to our room. We proceeded to the front desk where we anticipated our room would not be ready since we arrived a couple hours prior to check-in time. We were pleasantly surprised to see our room was ready. We proceeded to our room; and while a little small, it was able to accommodate a cot, which was immediately brought to us at our request. Since most of our time from morning to night was spent sightseeing, we did not object too much with the small size of the room since it was primarily being used for sleeping . The staff was consistently pleasant and accommodating. We ate breakfast in the hotel restaurant each morning, and the food was very good as was the service. If I had to make one suggestion, it would be that the waiter inform the customer in advance that there is a charge ($8?) for the full-size glass of orange juice, which he offered and poured at the time of seating and prior to any food order being taken leading us to believe it was complimentary. The rooms were clean and the housekeeping staff did an excellent job of maintaining the room, providing additional bath towels, and ensuring the complimentary Bliss products in the bathroom were replenished. The queen-size bed was very comfortable. Serving cucumber water in the lobby was a nice touch, and the bar was always \"hopping.\" I would definitely make it a point to stay at this hotel on my future visits to NY."}
{"sentiment":1.5,"text":"I stayed at the LM V while attending a conference. The conference was at the Fairmont but being the Starwood junkie I am, I chose LM as the price was the same as the group rate at the Fairmont and I like to try new things. it was also $60 less/night than the nearby Sheraton. This hotel is great for people who have stayed in smaller hotels in Europe and like the old world aspect and the personality that is not chain cookie cutter. The lobby is not grand (but who spends time there esp when traveling on business.). The staff was extremely friendly (which is not true everywhere in Montreal) and accommodating,... when I arrived back from the day around 11 PM and asked how long it would take to get to the airport, i got an offer to book a cab - usually you get the reply and staff do not think to ask the obvious question of whether you need help getting there. The room was very nice--- I did get a corner jr suite which had windows on two sides, a very nice, large bathroom and a small kitchenette area with mini-fridge and bar sink. I also thought the pricing on the amenities (mini-bar, room service) were very reasonable for a hotel; $2.75 for a soda, $3 for a candy bar or pretzels, and the room service breakfasts were around $12-15. All in all, a fine experience for the price of C$161."}
{"sentiment":1.5,"text":"I stayed at this hotel on business and enjoyed the stay pretty well. The room was not overly spacious but it was not cramped either. The bed was comfy and the food was good. I think they may have had the best staff I have encountered in sometime and they were very accomadating as well. The only thing I could think of that was not awesome was the bathroom. It was a little cramped and when I first got in, I don't feel that it was as clean as it could have been. But the housekeeping took care of that."}
{"sentiment":1.5,"text":"I stayed at The Edgewater Hotel this weekend, and I had a great time. Every staff member I dealt with from the front desk to the bell men to the restaurant staff were wonderful. The location is great. It's a little far from downtown, but the free shuttle helps with that. And honestly, taxis to Seattle Center or downtown are ridiculously cheap. The rooms do need an overhaul. Particularly with the HVAC. It was so humid and hot in the room. I put the temperature on the thermostat down to 61 (from 73) and it did almost nothing, even with the fan going. I had to have the window open, but the noise from the street was quite loud, particularly at night with the trains. Honestly, I think the whole problem could be solved by installing a window AC unit so that the window could remain closed and the temperature could be better relegated. There've been some complaints on the board about how small the room was, and it was certainly snug, but it wasn't uncomfortably so. The bathroom was fabulous. That is my new dream shower. All in all, I was happy. Make sure when staying there that you eat in the restaurant at least once, just for the view. The food is pretty good, too."}
{"sentiment":-1.5,"text":"I generally do not care about hotel standards. I am just happy if I get something close to what I pay for. The staff are very friendly at hotel Galeno. That is the only good thing about the [--] The radiator in the rooms didnt work. They did not call anybody to fix it for three entire days. The \"breakfast\" is a piece of bread and a machine-coffee that might actually be the worst coffee Ive ever had. Ever. The room was exceptionally small and smelled of gutter. That was all OK. The real problem is that EVERY sound can be heard in the neighboring appartments. Every cough. Every whisper. Every sound. Stay at hotel Galeno and experience a few days of how it feels to live inside a nightmare."}
{"sentiment":0.5,"text":"Enjoyed our stay-Need new chefs! Dining Services were 'slow' Sad thing is. This resort was recently purchased by Oasis a very popular hotel owned organization. I can only hope they hire good chefs and get new waiters in the Windows dining area. Worst service I ever had. I tipped one continually and he did work hard his name was David. The breakfast food was good. Rest of the waiters were rude. It just wasn't because they could speak our language. Mexican and Italian nights in Windows Dining area was great. You need to not wait till we go get our meals to offer a beverage. Please make sure your milk and OJ juices are really cold. They were always just chilled. GEtting refills were horrible. We gave that one up. Also, they were chort staffed in the Dr. and they had about two coffee pots in the whole dining area. Cock roach on ice cream bar....It was alive. Never ate the fruits or salads, or ice cream once after I saw one of those critters.Tex Mex was okay. But, don't say you have a steak house if there is no steaks. Seafood restaurant? Not the best. Also, they charged you $35 per pound of lobster should you desire to taste real seafood. Not good. Just not good management there.*On Thursday: Travel agents came and we saw shrimp, various food for the first time that was tasteful. Don't wait till travel agents come into your facilities to wine and dine those who worked hard all year and paid for this vacation like everyone else! Kudo's to Amy from St. Louis who woke me up on what was taking place!*We sat over at the pool bar. What I noticed was that we kept missing a bar tender. He would run into this room and close the door about half. I then discovered. He was running to the bar on the other side and waiting on others there. He had to work his tail off. This was not right. I felt sorry for him. He never would smile. I knew why. At first I labeled him as Mr. Personality until I realized his situation. It reminds me of local nursing homes who are always short staffed and nobody smiles because they are overworked and underpaid. Next, don't even get me started on the hounding sales people on the premises who try to sell you things. It made that part of the trip...Very sucky! They would sell more things if they left everyone alone. Your hotel MUST do something about this! Not only do you have a cock roach on your salad/ice cream bar....You have ants running after you when you do your best to get by those sales people. I have traveled many carribbean places. Salespeople will leave you alone the first time when you tell them no in an abrupt way. You might as well say...We were abused to no end with those vendors on the Oasis Property. They all need fired. They will only hurt your business. *I would come back if these things changed. Finally what really made the vacation nice. Meeting great people. (Vacationers) Our room was to die for. It was a master suite. It was clean. All of our housekeepers took great care of us. So, did the bell boys. The front desk people were fantastic. So was Luis. Refrigator had all that we wanted. I just didn't like the beer. The beach was gorgeous and clean. You must put a bar on the beach. Most newly renovated places have them. It was old running back and forth. The water was awesome. We always had loungers. The dive shack staff was awesome....Even though the girl and the dive guy told me not to touch those green berries...Luckily one didn't break open! LOL I was very curious. On our last day there...It was the beginning of a tropical depression. We laughed and laid under a thatched hut on loungers and slept and didn't get blowed away. It is all of what you make of it. *The beach being more of a European style didn't bother me. It was just the food. I didn't mean to be critical. I am in management and it does involve everything from customer service, business, housekeeping, food, programming and activities. I would like to come to Punta Cana again and experience better food, dining services and less Vendor Terrorists as I called it. I went to the Michael Jackson Show. It was good. It was outdated for most of us in the US because Michael does not perform here any more. He was awesome in his day. The dancers were great. *Nicolas was great at the Adult pool. It seemed like he was there 12 hours a day. He told us he would be off on Thursday. Another guy worked and sat and flirted with a vacationer and he even closed down at 4:50 pm for the day. Nicolas worked until atleast 7:00 pm daily. For the price, the beautiful weather and room....You couldn't beat it!"}
{"sentiment":0.5,"text":"This is a nice hotel. The location is nice if you are visiting Seaworld and they offer free quick queue passes to their guests. I visited the hotel for spring break on March 18-22, 2012 with my family. The free breakfast is good but not great. You do have the option to eat next door at the adjoining hotel for free. The gym was small but had what i needed. The pool area was also on the small side but the kids did enjoy it. Our room size was more than adequate and I have no complaints abou the beds. I would consider this property again."}
{"sentiment":1.5,"text":"My partner and I stayed in a city view room for 3 nights. I had read reviews that said the rooms were tiny and uncomfortable, but whilst fairly compact, we found the room to be large enough to accommodate us and all of our luggage. The room was quiet, had great air con, lots of little extras and was spotlessly clean. What we liked the most was the location in Kowloon - right in the middle of the action, the large comfortable bed and the great value for money this hotel gave. The only things I have to say against the hotel are that our room wasn't serviced on the second day and the hotel staff spoke very little English which made it difficult to get advice. However, we would absolutely stay again and would definitely recommend the hotel."}
{"sentiment":-1.5,"text":"I booked this hotel through work as we had a early morning conference. The rooms were terrible, stains in bathrooms, no plugs (for the men to shave in the morning) and a drainage problem in the shower. The food was fried to death and the batter was a dark brown. The hotel was dirty. I can honestly say the place needs to be shut down. I made a big mistake of looking through the kitchen window.. big mistake. The next day I had really bad stomach spasms. Im sure it was due to the disgusting state of the hotel. I took photographic evidence and will be taking this further.... DONT STAY HERE!"}
{"sentiment":2.5,"text":"Found this Hotel by chance and what a hotel it turned out to be. The Rooms and public area's were spotless, the staff were so friendly and helpfull, especially the assistant manager Fabio who went far and beyond his duty to help my Wife and I, thanks again. The resort fee is well worth every cent for the attention to detail. I have no problem what so ever in recommending this Hotel, and already I am looking forward to another visit."}
{"sentiment":-0.5,"text":"The price listed for the Hilton does not reflect their chintzy policies. Internet in your room costs $13.95 per day! (They want you to be out gambling) The room safe costs $3.00 a day. Using the fitness center is another $20 per day. The Cable TV has few channels to select. Fortunately, their swimming pool is free... at least for now. We were locked out of our room at 10pm when our room keys quit working. Security came. Their key also did not work. The locksmith then came up and got us in with new keys at about 10:45. We were happy. At 1am the front desk called our room, asking if we needed help getting into our room! Logically, if I had needed help getting into the room when they called at 1am, I would not have been able to answer the room telephone that they called to! I had trouble getting back to sleep after their 1am call. The next day, the front desk just shrugged off the whole thing. Disappointing experience! There is too much competition now for conference and tourism dollars in Vegas needing to tolerate chintnziness from a supposedly classy hotel. Stay somewhere else."}
{"sentiment":2.5,"text":"I stayed at this Hotel back in May 2008 but never got around to writing a review. We were very pleased with the hotel, the staff were really great and help out in things like arranging an airport shuttle, recommending places to eat, shopping, etc. The location of the hotel is fantastic near the Hotel Invalides and walking distance from the Eiffel Tower grounds. We had a wonderful romantic time at this hotel."}
{"sentiment":-0.5,"text":"Just returned from our second stay at Four Seasons George V, Paris. We were lucky to be upgraded again to a beautiful suite. All was perfect until the last evening. Started with room attendant smashing a glass by the mini-bar, accidents do happen. Took 1/2 hour for housekeeping to arrive to clear up glass, not unduly a problem for us. Ordered room service, two meat dishes of the day, as per previous evening. Had checked the content of the dishes earlier in the day and confirmed with room service when ordered. As usual the meal arrived exactly on time but this time completely the wrong order! Room attendant phoned room service to get order changed to our original request. Room service called to apologise and double check order. Order arrived 40 mins later, 1hr 10 mins now since first ordering meal, correct meat everything else wrong! Asked for bread to be brought as well and when this was delivered the attendant dropped it on the floor. He spent some time on hands and knees looking for a missing bread roll, which by this time had become quite comical! All this shattered our illusions about the service from this beautiful hotel. Try the ice-bar if you are visiting, we had a wonderful time there. Do check your bill as mentioned in other posts,we were charged for parking two cars for one of our nights stay! The wrong room rate had also been quoted. Would we go back? yes definitely!!"}
{"sentiment":1.5,"text":"Recommend the Balcony We stayed for two nights in June at Hotel Balcony in Florence. It is an excellent deal and very close to the City Center and all the main attractions. We had a nice room on the Balcony with a leaning view of the Duomo. We were worried that perhaps the room might be noisy since there are seats on the balcony but everyone was very respectful and the hotel policy of quiet after 10pm is strictly enforced. Having the adjacent balcony made our room feel bigger. Bathrooms are european sized and the breakfast is basic. Dollar for Euro this was the best hotel value we had in Italy. The owner was extremely helpful in helping us navigate both Florence and the sometimes perplexing Italy. It was our first trip there so we had lots of questions. He has lived in the USA so his english is great and he's a lot of fun to hang out with. Ask him about his car. Anyway, we highly recommend Hotel Balcony as a clean, discount, friendly hotel close to everything in Florence.looks ok publish"}
{"sentiment":2.5,"text":"hotel was great we stayed for 21nights cannot fault this hotel, staff were very helpful and this was our second stay at the point and we will be booking again."}
{"sentiment":2.5,"text":"I liked it!! perfectly placed, luxe and great breakfast!"}
{"sentiment":-0.5,"text":"During our stay we had a number of deficiencies occur....we ended up speaking with the Front Desk Agent who checked us out and she provided us with a small rebate for our challenges however a letter was written to the Director of Operations and three days later we have yet to receive a response, even if it is only acknowledgment that they received the email and are looking into it. Both my boyfriend and I work for 4 diamond hotels, and know that if we had this many challenges with the hotel management would have been in touch by now to see if the issues could be resolved and to ensure that we are a happy guest who will return. **No available king size beds upon check-in at about 3:30 pm on December 29th, can definitely understand that our request is never guaranteed but it was disappointing to not have one available. The Front Desk Agent then advised us that we could take the double queen available at that moment or wait for a few hours and a King might come available but there was no guarantee about that either. An offer to have drinks in the lounge while we waited for the next one could have been provided, which is what we typically do when the room requested is not ready. **The double queen room that we were checked into was dirty - crumbs on the couch and clothing tags and stickers all over the bedroom floor, which of course then made us question the cleanliness of the rest of the room. Decided to return to the front desk to let them know and after a few minutes a room change was offered as well as the assistance of the bellman. With only one bag each however, the offer to have the bellmen assist was declined. The unfortunate thing was that we had unpacked all of our belongings already and had all of our clothes hung up and put away into drawers, so even though we were the ones that mentioned the dirty room to the front desk and were appreciative of the room move it was an inconvenience to us and it was unfortunate that the room wasn't clean in the first place. **The new room also had a few room deficiencies, which included the tv in the living room not working. The volume was either very low or very loud. Also one of the handtowels in the bathroom had a lipstick stain on it and the remote for the bathroom tv was missing. (After reading other reviews...sounds like a lot of the TVs need an upgrade) **Booked two Spa Treatments under the Spa Specials for the afternoon of New Year's Eve at 5 pm - a $100 Gentleman's Facial and a $100 Deep Tissue Massage. When the bills were presented to us after the treatments, both of the bills were at the regular price. The massage therapist assisted with changing the bill to the correct $100 amount, however my boyfriend had to go to the Spa Receptionist to get the charge corrected. **While getting ready for New Year's Eve, after having had a relaxing time at the Bathhouse, we discovered that my bf had left his tie in the original room on the hanger at about 8:30 pm. I contacted housekeeping to see if they could assist with locating the tie, they advised that they could not. I requested then that we be passed on to Security (in our hotel, Security is also Lost & Found), unfortunately the gentleman we spoke to said that he could not assist and the Lost & Found Department would not be returning until 9 am the next day. In a hotel that size....how could there not be one single person that could access Lost and Found??? Unfortunately he wanted to wear the tie for NYE and we were leaving the hotel by 8:30 am to get to the airport. I was then passed onto a third person and once again had to repeat my story. My bf could sense that I was getting frustrated having to continually repeat myself and no one having any solutions on getting the tie other than to wait till the following morning so he then took the phone but still the gentleman could not assist. We decided to go by the Front Desk to see what could be done. We met with Mark, who listened to us and then contacted someone to see if they could assist, but the gentleman said that they had already spoken to us and nothing could be done until the morning. We then suggested that perhaps, they could leave a voicemail for the guest in the original room as it was the same guest since Tuesday night and have them check to see if the tie was still in the closet. We were advised that this could not be done and that we would have to wait until housekeeping went in to clean the room after the guest left to check the closet. Mark indicated that they could not disturb the other guest, however I don't think that leaving a voicemail or a written note for the guest would be called a disturbance or intrusive, especially since we were also paying guests and if we hadn't been checked into a dirty room to begin with and didn't have to move because of it this whole situation could have been avoided. To date, we have yet to receive a call to see if the tie has been found or located. Although we had a less than perfect experience at THEhotel, we did want to say that we had some spectacular service in two of the Mandalay Bay outlets and think it would be great if you could share our positive feedback with the managers of both Mizuya and STRIP STEAK. We saw an ad for Mizuya on one of the info cards in the hotel room, so we thought we would check it out. Who knew though that it would be a Scavenger Hunt to find the restaurant. None of the maps in the room or on the gaming floor had Mizuya in the directory. (It might be good to include the information of the location of Mizuya on the promo piece.) After 20 minutes of wandering we were finally able to locate it in the middle of the floor and we were ready for a drink and some food. We almost missed out on the Bento Box special since it took us so long to find the restaurant however our server, John, had an awesome can-do attitude and made it happen. We were looking for a small snack since we had dinner plans for later that evening before the Black Eyed Peas concert. John was gracious, knowledgeable with the different sakes offered and was a wonderful host. He is definitely an asset to the restaurant! On New Year's Eve, we decided to stay at Mandalay Bay and dine at one of the outlets. We made a reservation at STRIP STEAK for 10:15 pm with the hostess as there was a last minute cancellation. We arrived early to the restaurant since we could not find any black jack tables available on the floor and decided to see if we could have a drink in the lounge instead. When we arrived, we thought that our reservation was nearly lost as they had the wrong first name on the Reservation - it said Romy instead of Kassandra. Thankfully the last name and the phone number matched since there weren't too many openings at the other restaurants for that time. Don't know where Romy came from? Tori our server also deserves some kudos, because after what had been a frustrating hour before hand trying to figure out how to get information about the lost tie and then not being able to find some black jack tables on the floor, she was able to give us some fabulous service which made us forgot all about our frustrations. We had such a wonderful time at the restaurant that we didn't even make it outside to see the fireworks at midnight. Everytime we mentioned to friends and even the locals we came across that we were staying at THEhotel, we had heard nothing but good things, which is why we were disappointed with our stay. Had it been only one or two things, we probably wouldn't have been as disappointed but since it was a culmination of things most particularly the way in which the lost tie was handled the stay did not meet our expectations. As we also both work for 4 diamond hotels, we know that when something goes array with our own guests stay we try to ensure we rectify everything we can to ensure that the guests leave happy and satisfied."}
{"sentiment":2.5,"text":"After reading tripadvisor reviews, I booked a room for 11 nights and couldn't have been more delighted. The location is fabulous, and the hotel is a converted bank with large, quiet rooms and lots of charm and the microwave and fridge (in the room) came in very handy .To add to the allure, Kurt Vonnegut's grandfather has an affiliation with the building which unexpectedly blossomed into a quest for all things Vonnegut while I was in the city. It was my first stay in Indy and I was there on business but I plan to make this hotel a vacation destination as the city is vibrant with lots to do - and it's all within walking distance of the Garden Inn. If you go, don't miss the revolving restaurant at the top of the Hyatt which is a great way to get your bearings and enjoy some delicious crab cakes. The Garden Inn is truly a gem and I'm so happy for Tripadvisor where the research was done for me!"}
{"sentiment":2.5,"text":"This was a really welcoming, friendly, up-together hotel. Based just minutes away from the Fisherman's Wharf waterfront, the piers and the tram stop but away from any noise and bright lights. Free wine reception every evening with nibbles gave guests a chance to exchange experiences. Hotel staff were very friendly and helpful. The Italian restaurant attached to the hotel also saved up great breakfasts with healthy bowls of fresh fruit."}
{"sentiment":0.5,"text":"Okish hotel. Some things have been updated but the interiors could do with a revamp. Shower painfully slow even after prompt attention from the maintenance man. Brilliant place for surfers I would imagine."}
{"sentiment":0.5,"text":"STAFF We stayed at this hotel just recently and I'd say I would rate it very good in terms of service. The staff were very helpful in almost anything that we need. They are very friendly and accommodating. (especially those front desk officers at night). You call them, and they'll respond in no time. EXCELLENT FOR BUDGET TRAVELLERS We booked two rooms and the price is cheap, but the quality and ambience are much more than what you pay for. Especially in Singapore, where hotel rates are very high. LOCATION The downside of this hotel probably is its location. If you want to shop, see the city, stroll along, or at least eat,you would always need to ride a cab which costs around 7 dollars during the day, and around 14 dollars at night. And for a family of 6, we always needed to hire two cabs, so whatever we saved from booking at this hotel were staved off because of the cost of transportation. You could go by bus, though, It'll be much cheaper - 1.10 dollars. But, if you're not patient to wait, and you're not so sure what bus stop you're stopping to, taking a bus ride is a BIG NO! Whereas, if you book a hotel near Orchard Road -- everything is almost accessible. or even if you need to take a cab, it wouldn't cost you that much. BEST PART! I love the breakfast! (no pun intended) The menu is since time immemorial. =) hehe It comes with unlimited beans, hotdogs, chicken nuggets, baked potatoes, loaf of bread, butter, peanut butter, spreads, cereals, milk, coffee. You would be served exactly the same menu everyday. I'm sure the lady preparing the breakfast can already cook those food even with eyes closed and hands tied. My siblings and I really the unlimited servings of baked potatoes and chicken nuggets. But my dad and aunt said that after five days of stay, they felt nausea at the sight of beans and chicken nuggets. IF YOU LOVE Chicken nuggets, this is definitely the place to be!"}
{"sentiment":2.5,"text":"This is a small 3 story apartment style hotel one block from the main street for Fishermans wharf. It has some great views of Alcatraz Prison, and a rooftop plaza, also with great views. It is very convenient to the many activities and amenities at Fishermans wharf; e.g. the Cannery, Giardeli Square, the fresh seafood walk, Seal wharf, etc.. Boats leave for Marin, Alcatraz, AND ALL POINTS ON THE BAY. The staff is tops!! The most helpful that I have encountered in SF. However, there is no restaurant, but the Sutes have a full kitchen, and nearby restaurants offer delivery."}
{"sentiment":-0.5,"text":"rooms: bad.Beach and eating:good Rooms were old and had lots of problems.Hotel people could not fix the problems.the receptionists were not helpfull.But the beach and the bars and casino were good.The restaurants had good fresh food and good staff.Place was safe and the grounds were green and lovely."}
{"sentiment":0.5,"text":"Ok, but nothing extraordinary I would like to start this review by letting the readers know something about the reviewer. I like new, contemporary hotels and tend to be comfortable in large business chain facilities. Give me a new Meridien, Westin or Marriott and I am generally pleased. While many find such hotels cold, I love them. I am not a B B person and quaint does not interest me. While I enjoy good service, it isn't usually a factor in selecting a hotel.For these reasons I did not think the Davanzati was for me. However, the gushing and extremely favorable reviews of this hotel kept catching my attention. I have never seen such uniformly highly favorable reviews of any hotel in any part of the world and finally decided to give the Davanzati a try.I expected to either love or hate this hotel. In the end, I found it be be ok without either loving it or hating it. I truly cannot understand the high rating so many others gave to the Davanzati.On the positive side, Tomasso and Fabrizio were all they were cracked up to be. They really went out of the way to accomodate us. Tomasso's restaurant recommendations were incredibly good and our meals at his restaurants were the highlight of our visit to Florence. Our superior double room was large, even by American standards. The room was quiet and the air-conditioning worked well. The king size bed was comfortable. The bathroom was large. The hotel's location could not have been better.On the negative side, we found our room to be dark and gloomy. The furniture (except the bed) was modest; almost spartan. The shower was awkward to use even by Italian standards and the bathroom was dark. My wife missed having a make-up mirror.I would consider staying at the Davanzati on a return visit but would also look for alternatives."}
{"sentiment":2.5,"text":"We traveled to Vegas last weekend. The Palazzo is a beautiful resort. All suites with a very comfortable bed and spacious bathrooms. We asked for a strip view and were told that it would be $45.00 more per night..What the heck? We already were paying $164 per night. We got a room on the 44th floor facing the Wynn golf course...beautiful! It is not worth it to spend additional monies just for a view..walk down to the street - which we did plenty of. The restaurants on site are very pricey...try the Fashion Mall. It has tons of nice places to eat. Overall the staff was great and the room was very clean."}
{"sentiment":2.5,"text":"Great view of the City from the room,awesome bathroom"}
{"sentiment":-0.5,"text":"We stayed at La Quinta Lakeside during the first week of November, 2004. The first room we were in had hundreds of small bugs on the table so we requsted a new room. Our new room did not seem to have bugs, but there were other problems. First of all, there was a dirty bath towel left on the floor of the bathroom. Also, neither the drain in the tub nor the drain in the sink worked properly. Although we fixed the tub, we could not fix the sink. Water drained extremely slowly and was quite annoying. We reported it immediately to the front desk. The woman answering the phone did not seem to care and nobody ever did show up to fix it. Other than that, the room was adequate. One good thng was that the pool area was very nice. There was lots of space, lots of tropical plants and trees and ample spots for both sun and shade. Although it was relatively inexpensive, we would not stay here again."}
{"sentiment":2.5,"text":"The Villa San Pio is a hidden retreat in this big city. We drove right to it and were pleased to find that it's in a calm region with very easy access to all of Rome's sites. We parked directly in front of the hotel, which was a surprising convenience, even though we elected to take taxis into the city every day. (It's a hidden gem even to the taxi drivers, not all of whom knew where it was located, so keeping the address handy is a must.) The front desk can summon a taxi which arrived within literally 4 minutes of the request. The room was exceptional, with air conditioning that made even the hottest days comfortable. Breakfast was in a pleasant greenhouse and was delicious -- cappucino, croissants, yogurt, juice, and more. I wouldn't hesitate to return here."}
{"sentiment":-0.5,"text":"My friend had booked a tower suite at the new Wynn Hotel in Las Vegas for my birthday. We booked the largest suite because as part of the description it said terrace with private pool. For $850/$950 per night we had no reason to question the private pool or terrace description. We later found out after check-in that it is a separate terrace area for suite (VIP) guests. This should be made clear on their description of rooms. We could not even get space or cabana. We suggested that upon making a reservation it would be convenient if asked at that time of reservation if you would like to reserve something for the pool area. Although the room was nice, we found it to be disappointing. The floor to ceiling windows had a nice view. But it also displayed the inch of dust on the sill with footprints where others have stood before. On to breakfast, I must say the manager was very apologetic about the hair in my food. They did credit my portion of the bill. Better gesture would have been to credit the additional $15 for the other party?? But it was not all bad, after only three calls the concierage did find our reservations for Mamma Mia and dinner reservations at Delmonico's. We did express our concerns with the VIP representative who said she would look into the web site's decription of the room. Overall it was not a very \"VIP\" experience."}
{"sentiment":2.5,"text":"Staying in the Fairmont for 3 nights at the start of our 2 month honeymoon, we couldn't have kicked it off any better!! The location is perfect, with amazing views over the city. Arriving after a 10 hour flight, we were checked in quickly. Our room (8th floor) overlooked the garden, but there was a business party there with music being played so being so jet-lagged we asked to move rooms. We were upgraded to a room in the towers (15th floor). It was brilliant!! We had panoramic views of the city and didn't want to leave the room!! Excellent all rounder. Would definitely recommend it and hope to go again!!"}
{"sentiment":-0.5,"text":"I stayed here beginning on July 26, 2009. First, the maid service is awful. Each morning they knocked on our door at 8:00 am to see if we were still there, duh, we are on vacation and want to leave our room when we want to! Well, faithfully each morning we told the person that we would be out in about 1 hour. I am not sure they understood us since the room was never cleaned until several hours later, if at all. Two out of five days we stayed there, the room was never cleaned because they still didn't come until we were back from the beach at 4:00 pm. At that time, we wanted to get ready for the evening dinner, etc. Next, whenever we called the desk to we never got service - in fact one time they never gave us extra towels at all. Finally, the half price Mexican Dinner seemed like an interesting choice, so we stayed in the hotel for dinner. First, the waitress (Russian girl I guess) would not come to our table to refill drinks or get us anything except when we could catch her attention. She literally never made eye contact with us and was hard to find at all. Second, at the Mexican Dinner, chips and salsa were \"bottomless\" except we only got one small bowl for five people. When we caught the waitress, she said that they ran out of chips and salsa. How can you run out on Mexican Dinner night. In any event, the food was not great, the portions were small and the service sucked. I would not eat here again. The indoor pool while it was fairly large smelled of cloriine. We thought that it masked the urine smell from many children using the pool."}
{"sentiment":1.5,"text":"This resort has spacious rooms, a pool and an adequate continental breakfast. There is no gambling on site but it is located just a couple of blocks from the Strip so meals and night life are close by. The beds are clean and comfortable and the rooms are cool and quiet....very nice"}
{"sentiment":2.5,"text":"What a great find. Nice value, young woman during reservation did all she could to help me get a great deal as well as ask what we were doing while we were in SF. Perfect location, nice deal on breakfast, everything fresh. The staff were so friendly. Nice rooms. Loved it all.The fitness center was not really a fitness center with 3 machines and no weights but oh well"}
{"sentiment":2.5,"text":"Yes the rooms are small - The Jane doesn't lie about that on its website, etc... - I didn't travel to NYC to sit in my hotel room - but if I had - I could watch a flat screen tv with CABLE, get room service from the Cafe within the hotel, relax and take a nap... open the window and access fresh air... or walk down to the hotel lobby to have a drink in the beautiful hotel bar..... the bathroom was immaculate - and the shower - if I could have dismantled the shower head I would have. The staff was friendly, polite and provided me with the non-smoking room I requested and held my luggage so I could spend my final day in NYC shopping and museum-hopping This hotel is in a great neighborhood with access to everything from expensive restaurants to hot dog vendors, walking paths on the Highline and West Side Highway... I hope to return very very soon!!!!!"}
{"sentiment":1.5,"text":"On the positive side, this is a great hotel in a perfect location for the Moscone Centre. It's just a bit too far from Union Square to be convenient though. The staff were very helpful and friendly, service was excellent and the place was immaculate and well maintained. However, unless you like thumping house music in the lobby and new age music in the elevator lobby at 7 in the morning, it may not be for you. Other minor inconveniences make it a little less business-friendly than other chains, such as closets with insufficent room to hang your clothes and too few coat hangers. For the sheer convenience of being across the road from Moscone, I'll probably go back as the rates are reasonable compared to the nearby hotels of the same class. But as a tourist, I would pick something around Union Square. As a business traveller, it wouldn't be my first choice if I needed to be somewhere besides the convention centre."}
{"sentiment":1.5,"text":"We just returned from a four night stay at the Omni Parker. Great location (right near where the T meets) - had easy access to all the neighborhoods we wanted to check out. The bed was probably the most comfortable bed I have ever slept in at a hotel. The Last Hurrah also had the best clam chowder we tasted while in Boston and we tasted quite a few. Definitely suggest signing up for the Select Guest Program. It is free to sign up and you get 500 miles for doing so. You also tell them the things you like (on the site) - extra towels, extra pillows, etc. and they are in the room when you arrive. They also let you chose free drinks and when you want them delivered in the morning. That alone was a nice perk. I would definitely recommend this to a friend and would stay here again when I'm in Boston."}
{"sentiment":1.5,"text":"The hotel was very nice and clean. The staff was extremely friendly. Breakfast was great. Room was nice. However, the hotel is in a weird location...a little too far away from the center of things. If you like walking/taking buses/cab then go for it!"}
{"sentiment":1.5,"text":"Booked a 3 day trip with my playersclub.com rate of $49 a night. Love the fast check in at the airport, there was no line at all. Tried the $20 trick to see if we could be a \"complimentary upgrade\", but no luck there.. the employee did return my $20 though. Our standard room was fine. Decor is nice and neutral, we liked the black and white prints framed on the walls. The room is a little dated, relatively small tv and bathroom needs updating. But everything was very clean and the bed was very comfy. Dined at Wolfgang Puck, Emeril's, and Diego while we were there. Food, value, and service were outstanding at all three. We didn't have a bill over $50 for the two of us at any of these restaurants. We spent quite a bit of time playing blackjack, craps, and poker in the casino. All the dealers were very friendly and there was a nice positive energy. Enjoyed watching the lion exhibit while playing poker. Drink service from the cocktail waitresses could have been faster, but all our orders were correct, and the servers were friendly. We had seen KA during our previous stay and really enjoyed it. We did visit the CSI experience and found it to be a waste of money. Good concept, but poor execution, way too elementary for adults Wife enjoyed a day at the spa, but commented that for the price she paid there are better values at other spas she have been to on the strip (Bellagio, Monte Carlo, etc.) Enjoyed having easy access to the monorail so we could visit the Forum at Ceasars, the fashion show mall, and some other sites on the other end of the strip. Concierge was very friendly and helpful by printing our boarding passes, check out line was a little long, but the staff was quick and friendly. We visit Las Vegas a few times a year and like to stay at other places too, but we know that we can always rely on MGM for an excellent experience at a great price."}
{"sentiment":2.5,"text":"This is not a hostal, it's a hotel. Perfect location, clean rooms, I will definitely stay here again"}
{"sentiment":1.5,"text":"If you are used to staying at no surprise hotels such as the Hiltons, the Sheratons, or Holiday Inns, then you will either find the Majestic Roma a refreshing change or annoying in its quirkiness. The location is certainly central to all the usual attractions though in a classier area on the Via Veneto. The hotel itself is very unique and European elegant. In the US, this would be considered a boutique hotel. If you check the hotel's website you will find the rates very expensive, though I found a much more reasonable rate on Expedia. I was assigned a single room on the second floor. The room was by far the smallest hotel room I have ever stayed in, even compared to New York City. The view was of an alley and stone wall, though it was a particularly elegant stone wall. Day two of my stay I got a call from the reception desk saying I was being assigned a new room due to some mechanical problem in my current room. This situation was well handled by the hotel staff and I ended up in a much larger room with a better view, so no complaints here. The rooms are very elegant and spotless, with fifteen foot ceilings and crown moldings. Beds are comfortable with high quality linens. There is a mini-bar, but the prices as expected were very high, particularly with adjustment for the Euro. I tried room service one night. Service was quick and polished but the 43 Euro mixed grill was not worth the high price. Bathrooms are mostly marble, but beware the showers which are located in large high bathtubs with strangely rounded bottoms. I nearly slipped and fell several times. The public areas of the hotel are also interesting and unique. The narrow hallways are done in a high gloss white paint and lined with black and white photographs neatly displayed according to the year they were taken. Interesting, but kind of strange for a hotel corridor. The staff were very efficient and attentive, if not somewhat stuffy. Overall, I would recommend this property if you can get a good price on the room, though you will probably end up with one of the smallest rooms available. If cost is of no concern, it looks like one of the higher floor suites with a terrace would be ideal. Either way, make sure you have plenty of Euros to spend."}
{"sentiment":1.5,"text":"Hotel la Lumiere is a small hotel tucked around the corner from the Via Condotti, a few blocks along from the Spanish steps. The location couldn't be better for walking in Rome, taking in the sites and the scenes. Although the rooms are small, they are comfortable and decorated in an Italianate style. Breakfast is help-yourself continental style in the conservatory on the roof. The staff are friendly and helpful and speak English. We have stayed there twice and would not hesitate to return."}
{"sentiment":0.5,"text":"The price is good and the location is too. We got a free upgrade to a bigger room since the hotel was not full, so that was nice. WE got a little kitchenette, sitting area, two tv's, etc. The room was a very nice size for NYC. It definitely needs updating....but overall a good experience. also very quiet."}
{"sentiment":2.5,"text":"My wife and I stayed at this hotel with some friends. First let me say that the rooms were fabulous. Everything was very clean. The shower was spacious and I even took pictures for a bathroom remodel we are doing at our home. The pillows were so comfortable that I took a picture of the UPC tag and ordered two of them when I got home. The balcony outside our room was perfect for hanging out with friends and enjoying the view and sunsets. Second, the pool was so nice. Very relaxing environment. Very few children. The beach was super and the attendants would bring you frozen wash clothes to cool off with. Plus it is only steps away from the Southernmost Cafe where you could and get an adult beverage to enjoy. Check out their website. It's everything you want and more. The staff was very polite and helped us with any questions about events, tours or the best restaurants to go to."}
{"sentiment":2.5,"text":"We really enjoyed our get away. Ceasars has a beautiful pool area, great location on the strip, great food at Rao's-highly recommend the seafood salad!"}
{"sentiment":1.5,"text":"just returned from istanbul where i stayed at the Mina hotel with my family. I found the staff very helpful and the location very central to all the sights in the sultan ahmet area. It is a 4 star rated hotel and in some instances that is the case but little things can let it down such as the rooms have basic facilities, no trouser presses, no kettles to make a brew etc. Overall i enjoyed my stayed at the hotel and iwould recommend it to any one."}
{"sentiment":1.5,"text":"The Phoenix Hotel is an affordable hotel option in a good, close-in part of London. Don't stay here if you are expecting luxury, American-style room sizes, or high-end amenities. That's not the purpose of the Phoenix. For what it is, the hotel does a very good job. I was booked in a single room (twin bed, small desk, wardrobe, nightstand, luggage stand, and a compact bathroom). The room size was small, as expected - this is an older building, and the room was pretty standard for a European single hotel room. The room was clean when I arrived, though a little worn (some scuffs on trim, somewhat worn carpet). The bed was surprisingly comfortable, with a comfortable duvet and pillows. The free wireless worked fine, and the flatscreen TV received basic cable (no Sky, for example). The bathroom was very small, with a new looking toilet and sink, but no counter space (pedestal sink and a high shelf over toilet). Shower was small but good water pressure and plenty of hot water. All looked clean at arrival and was cleaned daily. Hotel lobby is basic, but fine to hang out in if you wanted a change from your room. It was, however, unreasonably hot for almost my entire time there. Breakfast room was clean and pleasant looking, not overly fancy. Continental breakfast was pastries, breads, yogurt, cereals, some fruit, etc. Given that it was a continental, it was plentiful and good. So, what didn't I like? In mid-November, my room was bizarrely hot. I kept the heat off, window open and a fan in the window the entire time to make it bearable. I can't imagine what it would be like in summer - and would think twice abt staying there. There is only one lift (elevator). It operates very slowly, so getting in/out of the hotel around breakfast or check-in time takes several minutes. But again, not atypical for a smaller European hotel. Neighborhood is a highlight. Bayswater tube is about 3 mins, and Queensway is another 3 beyond that. Queensway (the street) is not glamourous, but has a number of food options, convenience stores like Tesco, etc. I'd recommend the Prince Edward pub a few blocks away (turn left out the front door, walk about two blocks, it'll be on your right on a corner). I booked through Expedia and got a rate lower than was offered on the website. Overall, good experience at a very affordable cost."}
{"sentiment":2.5,"text":"Rome overall was an incredible experience for me, much due specifically to Hotel Saturnia! The staff was incredibly lovely and attentive as well as patient, and helped me find my way around, give me insight on what to do and see, and actually made me feel so at home at the end of each day. I literally walked everywhere from the hotel, they are that centrally located! My room was a single basic and although I had to share a bathroom, I was given this choice in advance and everything was so clean! The staff not only looks after this place as though they own it but they really enjoy people and love their city. Breakfast was big, with lots of selection, and I enjoyed many espressos during my stay there. Many many thanks to to Alejandro and Virgilio specifically, but an overall kudos to all the staff. I cannot wait to go back to Rome and I will definitely book Hotel Saturnia in advance. Highly, highly recommend."}
{"sentiment":2.5,"text":"We stayed here and loved everything about it. Given the location, price, and FREE parking you can't match it. That is what makes this place 5 stars. It is not the ritz-carlton by any means, but if you want a clean, comfortable place with excellent location for exploring the best neighborhood of North Beach (in my humble opinion) you can't beat it. You can walk anywhere in North Beach. Fisherman's Wharf is very close and you can grad the trolley to Chinatown and points beyond. We had a view of Coit tower on the 3rd floor with small balcony. Noise was not an issue, plus you are not in your room very often if you are visiting this world class city. Extra tip- Pat's Cafe around the corner is a great spot for breakfast and North Beach Pizza rules."}
{"sentiment":0.5,"text":"My wife & I stayed here because of our time share Interval International. Interval had it listed as a 5star type location, however once arriving I noticed that it was awared this in 1998, Just after it was built most likely. A very unique place indeed, I loved the fact that most of the hallways were open to the fresh air, although the carpet in the hallways was pretty worn. Nice pool area, & most of the hotel workers were very friendly. We stayed in a lock off unit, which was probably a mistake. If available I would recommend the entire unit. We did read that on a previous review that the wall were thin, which is very true, this is why I recommend the entire unit, & not just the lock off. The shuttles to the strip were great, even though we did rent a car. We took the shuttle to the strip if at all possible, becuase of the traffic. The one thing that really annoyed me was the fact that as soon as we were complete checking in, we were subjected to the timeshare pitch. We were basicly signed up for the presentation even though we told them we already owned. Of course the NO OBLIGATION came up we chose that route. Overall not a bad place, but don't let the Interval International book convince you that it is 5stars. Again I would not mind staying here again as long as we had the entire unit & not just the lock off. However, If we do return to vegas we may try for the Polo towers or something right on the strip."}
{"sentiment":1.5,"text":"My wife and I stayed at Caesars for the Labour Day Weekend (9/3/04-9/6/04). We checked in at the airport, which was a breeze. Our room was average, but that is what we wanted and paid for. The room was clean and the maid service was prompt. The casino, the restaurants and the Forum Shops were excellent. Check out was even easier via TV. I've read several bad reviews of Caesars, and while I agree that some have probably had horrible experiences here, I just wanted to say that our stay at Caesars made our entire trip to Vegas that much more enjoyable. We would definitely stay here again."}
{"sentiment":0.5,"text":"the hotel was great except that they nickel and dimed us with fees. Resort fees, service fees and state and resort taxes. I wish I had been charged upfront and known what i was paying for. the restaurant was way overpriced and not that great. Did not live up to its reputation. Buyer beware...your trip will end up costing twice as much as you expect!"}
{"sentiment":2.5,"text":"It`s a really nice hotel in the center of NY..i can`t say if you come here you`ll find everything so comfortable..but there are so many good sides of this hotel, that you will never regret about staying there..firstly and the most important, i guess, the personal..they are so affable, always ready to help in every small problem! you will never feel like stranger in this hotel!..if you go out.. you can reach Times Square or Broadway in 2 minutes..so location is really good! When i`ll go to NY next time, i`m surely will stay there)"}
{"sentiment":1.5,"text":"After coming off a cruise ship, my wife did NOT like the Comfort Inn Gaslamp at first. The hotel's rooms felt dated and frumpy. The bathroom design, with the sink in the sleeping area, not in the bathroom, seemed very odd. But....the location is beyond excellent and the rooms are clean. There is a refrigerator, microwave and iron with ironing board in the room. There is free WiFi and two free computers with printers in the lobby. There is a washer and dryer for guests. It seems someone actually sat down and thought about all the amenities a traveler really needs. Not a four story lobby, but a handy washing machine? That's thoughtful! The free full breakfast is not haute cuisine, but the word \"full\" is not false advertising. However, if noise bothers you, definitely ask for a room that doesn't face the street. The windows are not double paned. The hotel itself is quiet, but downtown San Diego is not. The longer we stayed at the Comfort Inn, the more we appreciated all the extra amenities it had for guests. We plan to return."}
{"sentiment":1.5,"text":"First off. Excellent location. It really cant be beat. The staff was very friendly. Excellent free coffee and hot chocolate. The room looked awesome when we walked in. Secondly. Sure, if you wanted to nit pick, you could. One person complained about the hide a bed. Yeah, when folded out, it was hard to get around. Big deal. Deal with it. Fold the bed up sooner. Also, someone said \"when you look out, all you see is rooftop of the restaraunt\". Yeah, look about 10 feet to the right, and all you see is a nice beach and acean. Some people are just too fussy. I didnt even get a good deal on this place, and I still liked it. The things I remember are the excellent beach views, the dolphins playing in the surf everyday, and the sounds of the waves putting me to sleep. We rented bikes, I surfed right outside the Hotel, and the people were very friendly. We would stay there again. I cant figure out how this Hotel gets such a relatively low rating here on tripadvisor. There must be some REALLY nice hotels here in San Diego."}
{"sentiment":0.5,"text":"Stayed at the Caribe Hilton before and after our cruise. Upon arriving front desk checked us in efficiently. Both times we were in an ocean view room however the room in the Hilton Towers was not as nice. The hotel was very clean and the grounds/pools are wonderful. Food and alcohol is very expensive and there aren't any restaurants nearby. We took the city bus ( which was about 5 min walk from the hotel) to Old San Juan . It was great having a Starbucks onsite even if the prices were jacked up."}
{"sentiment":1.5,"text":"1/4 cent 1/4?#x201d; showReview(19914071, 'full');"}
{"sentiment":1.5,"text":"Only complaint I had for this place was the smoking smell. We were setup with a 3rd floor (top floor) room at the end of the building. We walked by each of the rooms along the way and found no smoking signs next to each door. I think someone broke the rule and the hallway smelled all the way to our end room. The hotel is almost 30 miles away from the PHX airport. Driving there at night was fairly quick, but a bit slower during the day. We chose it because of the combination of good reviews here on TA and cost. We were not disappointed overall. The hot breakfast included was sufficient and the staff member who took care of it was very friendly and did a good job keeping things stocked. We also made sure to choose a hotel that included breakfast. Other than having to wake up sooner than we wanted to make the 10am breakfast end, we were not dissapointed. Great value. Overall service was good. We were warmly greeted when we arrived, greeted the next morning as we went to breakfast, and the room attendents were friendly as we walked by. We didn't have our room cleaned. But, when I needed a bag for clothes, the room attendent was happy to give me one. If you don't mind the distance from the PHX airport, the hotel is in a safe location and I recommend it for service and value. FYI, there's also a Denny's and a 24hr Del Taco right next door. Happy travels."}
{"sentiment":1.5,"text":"Nice hotel in the town of Napa with access to everything. Staff was extremely friendly and the concierge was excellent! Wireless internet in the rooms and fairly quite. Parking can be an issue if they are busy. Fun little sports bar and the food was better than average. Nice exercise room."}
{"sentiment":2.5,"text":"We stay at the hotel on November 5 to the 7, it was a little hard to find but we ask and people directed us to the place. When we got there they took us across the street telling us we where staying on the newer side i was nervous because when the open the door of the hall way it was old so we climb the stairs to our suprise a really nice room was waiting for us. The breakfast was really good and the staff was really nice to us I will stay there again. we had a triple room was very big my 19 year old had her room and we had our room it was great. I love venice and the panada hotel."}
{"sentiment":1.5,"text":"We arrived in Las Vegas at 10am. We knew our room wouldn't be available so we checked our bags with the friendly bell staff. When we did check into our Resort Room, there were a lot of lines but there was a man standing there directing people which line to get in. We received a corner room with a view of the strip on the 21st floor. We were so pleased! The room was huge and since we had a corner room, 2 of the walls were floor to ceiling windows! The view was awesome!!!!! Large bathroom and very comfortable bed. Be careful when you look in the fridge. If you move something or take it out longer than 60 seconds, you are charged! We were initially charged for 5-$5 waters!!! But when they came to refill the fridge, thye knew we hadn't drank the water we were charged for (beacuse the water was still in there) so, they corrected it. Went to the beautiful pool around 9am three mornings. We didn't have trouble getting chairs at that time. The chairs are very comfortable. Had a $12 Strawberry Daquiri and a bottle of Coke was $4.50! Bottled water is free. Ate at Sugar & Ice and sat outside by the waterfall. Expensive, but my husband and I split a sandwich. They are big. Worth it for the view. The floral arrangements at the elevators were BEAUTIFUL! The staff was friendly. Clean, plush large rooms. Comfortable bathrobes. I didn't do too well gambling in the Wynn until the last morning on $1 slots. Hit for $150 and then hit another for $300. The casino is very quiet. My one complaint is that the hallway to our room smelled like some type of cleaner. Maybe carpet shampoo. I have stayed at the Four Seasons and TI and it smells so good there. We like our stay at the Wynn a lot. I would recommend this hotel."}
{"sentiment":2.5,"text":"Loved the Pacific Beach Great location, pleasnt staff, nice room super buffet at the aquarium restaurant.We loved it and I'm sure you will."}
{"sentiment":2.5,"text":"Stayed here on our recent trip to celebrate our wedding anniversary. Upon check in my husband and I were discussing what to do for our anniversary dinner - much to our surprise later that night we were delivered chocolate covered strawberries and chocolate dipped macroons along with a note card from Shannon McCallum, Executive Director of Guest Services. What a tasty unexpected surprise!! Thank you! The room was nicely appointed, upon entering the lights turned on automatically, the curtains opened and music and our name was displayed on the TV set. Nice touch! Nicely spacious room with 2 closets, bathrobes, and an easy to use electronic pad to control the TV, curtains, room temp and lights. Bathroom was nice and roomy too, the shower had nice water pressure. Our only complaint about the room was the cleanliness of the bathroom, it almost appeared that the housekeeping staff was interrupted mid-clean. There was no toilet paper on the roll, but luckily there was an additional roll located on the back of the tank. There seemed to be missing towels and the floor didn't appear mopped. There was some debris and spots (we hoped they were just water)!! We liked the \"service\" and \"privacy\" switches located next to the door.....although it doesn't appear that the staff took much notice, even though we had the privacy light on when we stepped out, upon our return housekeeping had been in the room. Oh well. Biggest complaint about this place is that they don't have an in room safe. I normally don't care to carry my purse with me and will often lock it up taking cash and ID with me, but I was too nervous to leave it behind unsecured so I ended up toting it around all weekend. The bed was so comfortable!!!!!!!!!!!!! My husband and I never once complained about having back pain after sleeping here, once we were back in our own bed at home - the back pain resurfaced. Time for an Aria mattress! Hotel and Casino are really nicely laid out, easy access to the tram on the back side of the hotel that takes you over to the Bellagio. Easy cab access right out front too. No in room coffee / tea makers here - so be prepared to stand in a long slow line for coffee downstairs at a none too cheap price. Also, buy bottled water from Walgreens across the street - we paid $2.59 per bottle of Fiji here compared to $8.00 a bottle in your room. Be prepared to walk if you stay here, it is a little removed from the general traffic area but we honestly didn't mind it. We were here over super bowl weekend and the temps were in the 60's so coming from the Cleveland cold - we were just fine walking! Check out was quick and easy, just make sure to double check your bill - we were charged $24 for some misc food items but once I pointed it out, they promptly took it off. Perhaps we were charged for the chocolate covered strawberries by mistake?? We usually stay at the Bellagio when we visit, but this place has stolen our hearts."}
{"sentiment":1.5,"text":"Older hotel. Much history. Staff was helpful and the service was good. Close to all things in the French Quarter.Would stay there again. Thin walls though, heard partying next door untill 5am."}
{"sentiment":1.5,"text":"this hotel is great, but its front office staff aint that helpful, i reached at about 10.30 am, but wasnt allowed to checkin until 12 pm. which was quite dissapointing. i waited in the lobby for a while n then finally got drenched in unexpected rainful of singapore (singapour?) hahahahaha. the hotel is located at the farther end of orchard road, and its enterance is thru an ancient shopping mall. but once you cross that and reach its lift , the dramatic tranformation sweeps over. rooms are spacious, welll decorated, clean and overall pleasant, even the pool os nice. good place to stay if you get a good discount, like i did."}
{"sentiment":1.5,"text":"My husband and I stayed in a Queen Suite at the Omni Feb 3-5. The corner room was comfortable and spacious. We paid 159.00 a night and loved the hotel. The service was incredible, the staff was tripping over themselves to help us. We walked everywhere. If you go to Boston with a date a nice place is the resturant on the 52nd floor of the Prudential Hall. It's a cool jazz spot with a view and great martini's."}
{"sentiment":2.5,"text":"Very friendly and prompt service with an aesthetically pleasing common space for guests were some of the positives to this b and b. What really impressed us even more was that, a last minute change in our plans, resulted in our having another person with us and requesting a cot in our room. The said they'd be happy to accommodate and ended up upgrading us to a suite at no extra charge! This made for much greater comfort for all concerned."}
{"sentiment":1.5,"text":"Stayed 2 nights in January in a good sized comfortable room, everything we needed was well provided, reliable Wifi, the coffee and light breakfast a bonus. Centrally located, just a short walk to the centre of downtown Phoenix. Dan our host helpful and obliging. Well priced for the standard of the room."}
{"sentiment":-0.5,"text":"Very nice location, good staff at the reception, big rooms. Now, when this is said, there are some thing that were not so good. We stayed at \"executive room\", and it was disappointing. Bedding was not very clean. Stains on the blankets, hair on the sheets. . . Carpet was smelly; curtains were VERY dirty and dusty. We had room nr. 7 and it was in the basement, just next to the storage room, so from 7 o'clock in the morning, cleaning staff was making noise, which made it impossible for us to sleep. We changed room, and got nr. 8. Room was also in the basement, under the dining room (you could hear every step made upstairs), plus just opposite of the room there was a changing room for the staff, and from early in the morning they start talking, even sitting on the stairs in front of the room, which created a feeling of sleeping at the market place. There is no WiFi in the hotel, and you have to pay a lot to use their internet. Food for the breakfast is very poor - with sweaty cheese, curled ham and coffee that is only good as a laxative. Pity that the hotel is so run down. However, at least bathrooms are very clean."}
{"sentiment":0.5,"text":"hi i stayed at the holiday inn south boston for one night june29 i had a a stop over in logan airpp. to and i booked on logan airport via courtesy phonecalls . great the hotel is a bit far and the location is not so great besides the big highway . but anyway its a great average holiday inn hotel the staff was helpful and they were nice its kind of worn and little bit run down but anyway ok . ok for a night stay even a great hotel. from . fr johnnyb."}
{"sentiment":1.5,"text":"We wanted to find a good, inexpensive, conveniently located hotel in Paris. This hotel was very clean. The rooms are small, but the bed was comfortable. Watch out for shower - it's not like an American shower. There isn't a shower curtain and the floor can get wet if you're not careful. We took the Metro and there were 2 stops near us. The staff was VERY helpful and nice and spoke English well. There's a supermarket a few stores down if you want to buy lunch materials."}
{"sentiment":2.5,"text":"This is a wonderful hotel with great service, free breakfast, and free shuttle to the Strip, the airport, Town Square and the nearby Walmart. It has been in service for 11/2 year, so it's almost brand new. Clean sheets and towels all the time and also clean room and bathroom, bed was really comfortable. My room had refrigerator, microwave and coffeemaker with coffee and tea provided by the hotel. Big LCD TV, 40 something inches screen with a decent selection of channels, coin laundry room and detergent sold in front desk and also dry cleaning service provided but I never used it. When you arrive to the airport you MUST call the hotel and ask them to send the shuttle, the shuttle service is on demand only, and you have to take it at level zero of the airport, just across the street by the limousine parking space, you will see a blue sign also. I have seen some reviews here saying that the hotel is close to The Strip, that's wrong, the hotel is NOT close to The Strip, those people are reviewing another La Quinta hotel that is located north of the airport. The hotel is very quiet, very family friendly specially for people that don't want to expose children to casinos and gambling and also excellent for business trips. Keep in mind that it is located in a business area so there are only a few places around to buy something to eat (7/11, Taco bell, Mc Donalds and a couple more), there is food delivery available but I could only see Pizza delivery. The hotel also provides with free WiFi and wired internet, and a free business center in case you need to print something or if you forgot your laptop. I stayed at this hotel for more than 20 days."}
{"sentiment":1.5,"text":"My partner and I stayed at the Cadillac Hotel on the last night of our Los Angeles trip. We wanted to be near the beach at a reasonable price. When we checked in we learned that we had been upgraded to a suite at no additional cost. The rooms were clean (except for a wet spot from an apparent coffee spill on the floor) and even the large windows with a view to the ocean were nearly spotless. You could even see the ocean from the bathroom! The decor was simple and tasteful - it felt somewhat European I thought. Nice bathroom, comfortable, clean bed, and a kitchen, two flat-screen TVs. We enjoyed the Bohemian atmosphere and folks on the Venice Beach Boardwalk. But the desk clerk at the hotel made our check-in not only efficient, but fun. He was a great guy, and we felt like good friends after a few enjoyable chats with him. We would stay at this hotel again without a doubt!"}
{"sentiment":1.5,"text":"We stayed in this hotel for two nights on our way back from Whistler. The hotel is in a central location, and I agree with some of the previous reviews, if you venture a bit further to the wrong direction, you can end up in dodgy bits. But if you take all the right turns, you are very close to Yale Town and Robson streets etc. The hotel itself is in a nice neighbourhood, and i never felt unsafe around there. The check-in staff were very friendly and helpful, and voluntarily give suggestions in nearby eatery during the check-in, as we arrived during lunch hour. The room was spacious and nicely decorated. The Aveda toiletries were a nice touch. The double beds are a bit small for two people (if you want to be cozy), we ended up sleeping in seperate beds, but the beds are very comfortable. The wireless internet is complimentary, but we found the internet speed to be very slow at times. Only other criticism is the doors to the corridor seems to be very thin, and we were woken up several times by inconsiderate travellers talking very loudly in the corridor and slamming doors in the middle of the night on the 2nd night. There is underground parking within the hotel, and they charge $13 per 24 hour, which seems to be a lot cheaper than some other hotels in Vancouver area."}
{"sentiment":1.5,"text":"Liked: Fabulous location with all the shops and restaurants of downtown SF within a couple of blocks, genuinely warm, friendly & helpful front desk staff, comfortable clean room, free drink vouchers for the hotel bar, having a hotel dog (or Director of Pet Relations, to give him his full title!) Not so fond of: $10 charge for wifi. A hotel of this calibre and price range should really not be charging for wifi access when its free in most cafes and even some public places these days. Room was on the small side, although nicely decorated. Not brilliant value for money, you're paying extra for the location more than anything else"}
{"sentiment":1.5,"text":"This is an excellent hotel located beside John Hancock Tower. This former Boston Police Headquarters was opened in June '04 and the staff are amongst the most pleasant you will find in any American property. Rooms are an adequate size and very well designed with in room safe and ironing facilities. Bathrooms are modern and of a great standard. All rooms offer free WiFi facilities. The bar on the ground floor is excellent, altho can be quite crowded at night as it has an outside patio area for the smokers!!!. Overall, one of the nicest, happiest hotels you're likely to experience in North America with staff that really make you feel at home."}
{"sentiment":-1.5,"text":"I've stayed at bad hotels before, but never cared to write a negative review. The staff at the Aladdin really got under my skin. From the valet, to the reception, even the dealer at the casino! Every employee in this hotel was arrogant. They want to make sure, customers don't come back. It makes me even more mad cause this is the most beautiful hotel I've ever stayed in. The interior is spectacular. Especially the shopping mall. Too bad I will never stay there again."}
{"sentiment":2.5,"text":"We stayed in a WOW Room Category in the 19th floor. Not many words left for an experience like this. This hotel is a piece of art lying at the beach of Barceloneta. Perfect rooms. Exquisite Views. Do not miss to visit Bliss Spa! The only drawback would be that it is not close to any of the sights except for the Barceloneta. During summer time, you are right next to the most cool place for strolls and romantic beach views. The rest are far from the Hotel but if you are keen on using means of transport...you may do so! Nice time. p.a."}
{"sentiment":1.5,"text":"Our family of five stayed in a Jr. Suite that, with it's double bed and sofa bed, was really better suited for four. Nonetheless, we made it work as the five-year-old and nine-year-old thought it was fun to take turns sleeping in the bathtub. With the sofa bed extended, there was barely room to get to the bathroom. Despite this, we found the room to be very clean, with new hardwood floors and a newly remodeled bathroom. A very small closet, a mini fridge, and a microwave were included. The room was also very quiet. We did not hear any other guests or any street noise at all. The suite layout provided a nice division between the living and bedroom areas. The double bed was firm, but not uncomfortable, but the sofa bed was not very comfortable for the children. We were not in the room much at all, however, choosing to spend most of the day touring the city. You can not beat this location if you plan to go to the Natural History Museum or Central Park, an easy block away. There are numerous delis, bagel shops, pizzerias, ice cream shops, coffee shops, within a block in any direction. Best of all, the price before tax was less than US$200 per night, which is difficult to find for a hotel this nice in Manhattan. We would stay here again, in the same suite, even, but I would bring an air mattress for the little kids and let my tween sleep on the sofa, rather than extend the sofa bed."}
{"sentiment":2.5,"text":"This location is easy to find and always a great deal for the money. I paid $43 for a weekend night....nice people, great security, clean overall. Would stay here again and again!!!!!!!!!!!"}
{"sentiment":2.5,"text":"bon rapport qualite prix showReview(11305703, 'full');"}
{"sentiment":1.5,"text":"I have been to Las Vegas almost 40 times in the last thirteen years. I have stayed in many hotels. I read alot of reviews about Vegas hotels. One thing that I have learned is \"beware of the Vegas snobs\". These are the people who go to Vegas and expect to be pampered in luxury and have a negative criticism of everything that does not meet the expectations. Before I booked Excalibur, I had read some negative reviews about the hotel. After I checked in, I walked around and was very pleasantly surprised. True, some of the rooms may need to be updated, but what you have here is a clean, safe, ideally located hotel. If you expect to be pampered in luxury, please go somewhere else, Excalibur is not for you.. I ate at the Round Table buffet and it saitisfied my needs. It is not the most expensive buffet on the strip, but for the price, it is a fair deal. This is not the best hotel on the strip, but it is far from the worst. If you want better, expect to pay much more. For the price, it is a very nice surprise. Don't be fooled by the Vegas snobs."}
{"sentiment":1.5,"text":"We had possibly one of the best rooms, a family suite. There were 2 very comfy beds and we had our own space, wash basins, wardrobes etc. We were also close to the tea and coffee area which we enjoyed (small niggle: only green/herbal tea was provided but we had our own tea bags) and we also liked the sake in the evening at reception. The room was amusingly decorated and had excellent Philosophy products and not noisy. With the mild weather we slept with the windows open. I think we struck it lucky as the regular rooms looked very small and you could hear other guests/tv as you walked past. Staff were all charming and competent with good , personalised concierge (Rodney?) advice about where to go/what to see. i would def recommend this hotel's suites, regular rooms looked a bit too \"cosy\". I was intimidated by the homelessness and beggars in the area but perhaps that is an unfortunate feature of many large US cities."}
{"sentiment":-0.5,"text":"I stayed here in November lasts year, the hotel was fine apart from the lack of basics and of course the little reddish ants I found crawling all over my towel as I stepped from the shower! I rang the front desk to complain the was transferred about a million times before they agreed to move us! We were moved next door to a room with a bathroom directly beside the one with the ants, and of course this room had ants too! We were finally tranferred to a completly different floor with lovely views of the strip instead of other hotel rooms!Sorry was said but not much beyond that,lets just say I wasn't best pleased and shall never be staying their again. On the plus side the buffet was good!"}
{"sentiment":1.5,"text":"We spent 3 nights at this hotel, with a view of the Space Needle. The hotel is a little older, but it is well maintained. Our room had middle aged furniture in good condition. Parking was $15 per night, worth it because it is a locked lot underneath the building. The surrounding neighborhood appears safe in the daytime. On one night a 2:30AM, someone was talking loudly on the street, not the hotel's fault. We did not try the breakfast buffet at $7.50 per person, but we heard from other guests that it was pretty good. We slept soundly in a comfortable bed and woke up each morning in a good mood. When we checked in, we arrived a little early--1:30PM. The desk clerk, David, told me that the room was not ready yet, would probably not be ready for another hour, and might not be ready until 4PM. Taken aback, I told him we would return. I discussed the situation with my wife and we decided that we would cancel the reservation and book a room somewhere else. When I returned to the front desk, I was greeted by a female clerk as David was busy with someone else. I explained to her that I was cancelling my 3 day reservation and that I would find another hotel that has a room ready. Within 30 seconds, she offered me a room with two queen beds in place of the reserved room of one king bed at the same rate. Not really wanting to look for another room at the last minute on a Saturday, we accepted the substitute. While our stay was satisfactory, we may sample the competition next time. I can never understand why the management of some hotels do not provide adequate training to the employees. Perhaps they have so much business that they don't need return guests. Apparently, management does not understand that travelers have enough aggravation finding the hotels that they don't need aggravation from a desk clerk!"}
{"sentiment":2.5,"text":"The Orleans hotel and casino is an excellent place to stay even with children. The room is very spacious, beds are very comfortable, very clean and the service is excellent. We surely be back soon."}
{"sentiment":1.5,"text":"My wife and I decided to go with Hotel Al Ponte Mocenigo based on the reviews listed and we were very happy with the choice. THe breakfast was great, staff were friendly and helpful, making for a most pleasent stay. The room we stayed in didn't have a view and the shower screen arrangment was a little awkward, but the room presentation, cleanlyness and service maked it a great place to stay. I was initally concerned about the location being so far away from the main part (St Mark's square) but the tranquility, ease of getting around Venice and hidden treasures of the area were actually a positive. Very happy with this choice."}
{"sentiment":2.5,"text":"This is gem of hotel! We took multi-city and multi-country 4 Week tour of Western Europe and can honestly say this hotel ranked #1. It has it all: quiet, Great AC, cozy beds, excellent shower, wifi, great view of Boulevard Voltaire, good restaurants in the neighborhood (le Dalou is wonderful). We will book again. Thanks for knowing your job, Hotel Francais!"}
{"sentiment":-1.5,"text":"Boutique is right, it was cramped Some boutique hotels have a certain charm to them and make it worthwhile to stay there due to innovative design and cutting edge comfort. Sadly this was not up to scratch at all.The bed was very uncomfortable with square pillows with barely any filling. The bathroom was decrepit, with an odd fan heated radiator which groaned when you turned it on.There was no air conditioning to speak off and the television and remote was a dingy portable that had seen better days.The staff had obviously not serviced the room well,since the safe was locked when I arrived and the shower and shampoo bottles looked like they had been used.If you like to use the public areas like the bar, then I guess I can see the attraction but if you like comfort and design you would be better staying at Goldman25 - that is really how a boutique hotel should operate."}
{"sentiment":-1.5,"text":"Expedia posted this as \"2.64 km\" from the airport - our reason for choosing it - and booked 2 adults for a reasonable 55 Euro. In fact it was by the hotel's own admission \"5-6 km\" and probably more - and they claimed my booking (via Allstar) was only for one person, threatening to cancel and then demanding another 20 Euros ... plus 20 Euros for their shuttle to the airport when the taxi ride was less than 20 Lira, ie about 9 Euros. Situation is on a 10-lane highway with only a 2-foot pavement to walk on. Rugs in the lobby were stained black, and the room had not been properly cleaned or maintained: dirty towel and discarded shampoo bottle, white construction dust on mouldings, lamp broken, bath/shower surface crumbled away, bathroom door so warped it would not shut. We had to ask for a remote to work the air-conditioning and we were warned to switch it off at night as \"one guest got sick\" from it. The double bed was covered with 3 single sheets that did not cover the sleeping surface properly. No lift, no guest computer, no change to tip the helpful \"bell boy\" who struggled to do everything himself. Wake-up call and shower pressure/temperature worked fine, but otherwise an unpleasant experience, not convenient for the airport, and badly misreprented by Expedia."}
{"sentiment":2.5,"text":"We had a Wrap-around terrace suite with180 degree views. Complete with full kitchen, 2 bathrooms, 2 big screen TVs."}
{"sentiment":2.5,"text":"We (my wife and I and two teenage sons) really enjoyed our stay in Paris, and the Lenox Montparnasse provided a consistently good home base. Julia at the front desk was fantastic, making us feel welcome from the start, and speaking fluent English while trying to help us with our very poor French. The rooms were small but clean, and the bathroom was in like-new condition. Free wireless internet really came in handy as we researched restaurants and museums from the comfort of our room. The area surrounding the hotel is quaint, with many bakeries, brasseries and restaurants just a short distance away. Two metro stops are very close, one at each end of the street. Montparnasse is an friendly area, and while filled with activity, retains a local feel to it, unlike some places on the right bank which felt crowded and touristy."}
{"sentiment":1.5,"text":"This was my first trip to NYC for new years. Had a blast. The hotel was very nice and the lobby area was beautifully decorated but.. Small rooms (okay it is time square) and the elevator took Forever! The hotel was being closed for renevations the day we checked so. I would deff try them again and look forward to staying after the renovations are completed."}
{"sentiment":-0.5,"text":"Check in at this hotel was difficult. There was a huge line up and it took almost 30 minutes to get to the front desk. This was a Sunday afternoon by the way. We where not given clear direction how to get to our room and we got lost. After trying two different elevators we finally found our rooms. We where disappointed with our room We where in the Yorker tower and the room was clean but not very inviting. Right outside our window was the famous roller coaster ride but we did not have any problem with noise."}
{"sentiment":1.5,"text":"This hotel is located on the Embarcadero. It is about a 20 minute walk to Fisherman's wharf, Union Station or China town. The upper rooms have a great view of the bay bridge. The rooms are very small, but functional; furnishings are modern; high speed internet is available for no cost by joining their loyality program. The hotel is dog friendly & the staff is exteremely friendly & efficient. The lobby of the hotel has a fireplace and several comfortable seating areas where one can relax while enjoying a glass of complimentary wine in the evening. In addition to wine, there is lemonade & Iced Tea in the afternoons & cookies in the evening. All very nice touches. Parking is expensive at the hotel ($40 with unlimited in/out); we opted to park at a garage accross the street in an office building. It was slightly less on week days, but only $10/night on weekends (no in/out priviledges). For the money, this is an excellent value."}
{"sentiment":2.5,"text":"My husband and I stayed here on the last week of November after going through a lot of advices from fellow travellers. And we were not disappointed. The location was near the Metro stations, near a market and the Eiffel Tower is just a short-distance walk away. The staff who greeted us speaks good English and was friendly. Our room was pretty but small (we were already expecting this, so it was not really disappointing) and it has the cleanest toilet I've ever been in in all my travels worldwide. I would definitely recommend this hotel to my friends and family. Keep up the good work!"}
{"sentiment":1.5,"text":"On vacation with my wife and daughter. Got to the Hotel around 1300hrs and had to wait for a room. Did not mind this as the company I had booked with had messed up. Instead of waiting at the hotel we went out to enjoy the city. The room was great on the 20th Floor. One major problem was that we were woken up in the morning from 0600hrs with a loud 'knocking' sound. I complained but nothing was done about this. This was a disappointment considering it was the HILTON group. We had to suffer this for the duration of our five night stay. There was not even any good will. The Gym on the 2nd floor was small but useful. Breakfast was very expensive, the solution to this was two blocks at PAX they have several branches in Manhattan and are excellent value. From the airport got to the hotel by NYAS bus at $15 per person on the way back got a cab which costs $45 plus toll ($6). The taxi is the better option. Travelling in the city is good as you can get a day pass for the Metro and buses for $8.25 per day. There are several sightseeing tour companies, I chose CitySights. Tipping is terrible as there is always a demand for tips in most places and in some places it is included in the bill. The tips vary from 15 - 20% and you get the shock when the bill is presented to you. Avoid the Cafe Napoli in Little Italy, the tip was 20% but the service was lousy. Be Careful! At Times Square there are several places to eat, watch a show or simply watch the street acts. During the final night the checking out bill was left under the door. Check this, as I was charged for a movie that I did not see. This was refunded. I have used the Hilton hotels before but here in Manhattan they need to improve especially with customer service. If this was improved I would recommend but not at present."}
{"sentiment":1.5,"text":"Super location. Large comfortable rooms. Coffee maker, mini frige, microwave, lots of storage. Very friendly and helpful staff."}
{"sentiment":1.5,"text":"This hotel was much better than expected. After seeing bad reviews i was quite surprised. The staff was very helpful. The food in the morning was better than expected. The neighborhood is a typical for a city this size. It is about a three block walk to the space needle. Never had a problem getting a parking spot, stayed for a week. The only problem was that the room was not very big."}
{"sentiment":1.5,"text":"Clean, comfortable, and a good night's sleep. Perfectly satisfactory. If I wanted any more from a hotel in central London I'd have to pay a lot, lot more!"}
{"sentiment":0.5,"text":"We recently spent two nights at this property. Our king room was adequately clean but quite small; there was no luggage rack and, really, no place really to put a suitcase. The design of the room made its use by two people difficult; if one person were dressing, the other could not walk to or from the bathroom. I had requested a refrigerator. None was in the room when we checked in. I asked at the front desk, and the clerk loudly called someone and commanded him or her to take a refrigerator to the room. It had not shown up by checkout a day and a half later. The bed was confortable, but sleep the first night was marred by lots of noise -- a party of people yelling to/at each other -- at 3 - 4 a.m. Service at breakfast (not included with the room) the next morning was nearly non-existent, despite the restaurant being largely empty. One can order off a limited menu or there is a buffet. The food I ordered, omelet and toast, was not very good, but there is a nice coffee station with coffee and tea available all day. It took a couple of tries to find one of the two treadmills available in the small exercise room, but having individual televisions on the treadmills was a nice surprise in a hotel. Night two also was marred by noisy guests. I used the wired internet service a couple of times, and it worked fine. Overall, the accommodations would probably be fine for me if I were staying alone overnight on business, but otherwise little larger and better designed space would be better."}
{"sentiment":2.5,"text":"We have been to Napili Point 3 times and have enjoyed each visit. The location is great especially if you enjoy snorkeling. The office staff has always been very accommodating and we especially enjoy the friendly cleaning staff. Snorkeling in the bay right in front of the condo is excellent and there always seem to be sea turtles swimming with you. It's also just a short walk to the beach and the Gazebo Restaurant next door which is a great place for breakfast or lunch. We love just walking on the lava rocks and seeing what's swimming in the tidal pools. The view of both Molokai and Lanai is great and in the winter whales are constantly in sight. On a previous trip we were fortunate to see a monk seal sleeping on the rocks. This trip a pod of spinner dolphins entered the bay. The snorkeler's in the water certainly had a nice surprise and it was a treat just to watch them splashing and jumping. We have now stayed in a \"C\" unit when traveling with our adult children, a \"B\" unit and this trip we were able to stay in an \"A\" unit on the Point. All have been nice. The \"A\" unit was very close to the water and the noise of the waves was very relaxing for us. Sitting on the patio with papaya and coffee each morning while watching the water, waves, whales or surfers couldn't be beat. We're hoping to get back to Maui and Napili Point again soon."}
{"sentiment":1.5,"text":"We went to Seattle for pleasure to just get out of town. It was a last minute decision and we lucked out and were able to still get a room at the Mediterranean Inn which was the hotel our friends were staying at. We were please with Hotel. Wasn't quite what we were expecting from the pictures but it was still nice. We got a good rate on it. We wouldn't have stayed if we'd have had to pay the full rate of $129 or $139. The rooms were average sized but we didn't feel like we were walking all over each other. They were clean. The mattress was one of the most comfortable mattress we have ever slept on when staying in a hotel/motel and we have had to stay in a lot with pleasure and business. We didn't access the fitness area and we didn't see a swimming pool. At a later date of visit we would like a pool. We thoroughly enjoyed the access to Starbuck's right off the lobby. Starbuck's is one of our favorite places and it has sentimental value so the convenience was awesome. However, all in all our stay was very pleasant. The front desk was awesome. Excellent customer service. We would definitely recommend to others and stay here again."}
{"sentiment":2.5,"text":"This hotel is charming, conveniently located right next to a metro stop, walking distance from the colusseum, does a decent breakfast and most of all the service is fantastic. ok, so it might not be the grandest option in Rome and the rooms can be quite small, particularly the singles on the 4th floor, but mine had a little balcony, so who's complaining, but we were looking for something relatively inexpensive and this had such good reviews on trip advisor that we booked it. all I can say is that everybody is not wrong, I would definately recommend this hotel, the concierges were amazing, helping superbly with all requests including dining recommendations, directions to the nearest ATM, providing maps, ordering us countless taxis, speaking English (and I think several other languages fluently) and even greeting me by name when I walked through the door when I arrived - still not sure how they did that! They also went above and beyond the call of duty to sort out a bit of a mess caused by one of my ditsy colleagues and I'm sure one of them even came in on their day off to help!"}
{"sentiment":2.5,"text":"My stay at the Westin Harbour Castle was excellent...they are very accomidating!! The rooms are clean and spacious, very well decorated..."}
{"sentiment":2.5,"text":"We just returned from the NYH and have to say that we were very pleased. I wanted a good location, cleanliness and I didn't want to break the bank. In the end, we went for the NYH and are very glad we did. The location is fantastic - you can walk to Times Square in under 15 minutes and the subway is less than a 5 minute walk. Our room was large, very clean and we had a view of the Chrysler Building if we stood in the right spot. Bathroom was spic and span with loads of hot water. We found the staff very accommodating and were glad to have a bar and restaurant in the building after one particularly long, cold day. Bar has a nice atmosphere and the martinis were pretty darn good. Good deli next door for breakfast - Pax. The only problem we had was that the room was hot, despite not having turned the heating on. Most of the time we had the windows open. That can be a bit noisy - even 34 floors up - but that's what NY is all about. Overall, would stay again and wouldn't hesitate to recommend it. Nice, large, good value hotel."}
{"sentiment":2.5,"text":"My family recently spent five nights at the Floridays resort in Orlando and we're quite happy with the property and staff. Our's is a young family with two girls, a three-year-old and a seven-month-old, and found the condo-style rooms to be a great match for us. The rooms are large, clean, and well-appointed. The in-room washer and dryer was a great plus and, in hindsight, we could have packed just half the total clothes in total and still have been in great shape (while lugging lighter/fewer bags). Our approach was to hit the grocery store early for staples (milk, cereal, coffee & filters, bottled water, snacks, etc.) to stock up the kitchen. There is a Publix less than a mile south of the hotel so this was easy to knock out, even while relying on the trolley for transportation. I recommend packing some laundry detergent and dryer sheets or plan to pick some up at the grocery as well. The only downside that I'd call out are the relatively thin walls which allow parking lot noise to filter into the room pretty readily. In fairness, I've yet to find a hotel room that is adequately sound-insulated. My wife and I have both traveled extensively for business and leisure and this is one of the few properties we'd happily return to. We've stayed in more luxurious hotels and those in premier locations, but for some quiet and value-priced fun in the Florida sun, this property hits a sweet spot."}
{"sentiment":2.5,"text":"Great stylish hotel for not a whole lotta cash - steps from the Pike Place Market, Belltown and the Space Needle. Staff was welcoming - didn't blink an eye when we showed up with our three kids five-years-old & under - even rustled up a crib for us. Mix of back-packers, hipsters and euro-travelers. Awesome dive bar on the first floor - which the kiddies prevented us from checking out - next time."}
{"sentiment":2.5,"text":"to stay at tulip hotel apartments was a blessing in disguise. we had booking in dolphin hotel apartment but when we reach there we found that they were not able to give us the rooms though our booking was confirmed. so we were shifted to tulip hotel apartments. stay at this hotel was really excellent. staff was very helpful. there is no bar and nightclub so it is best for families going together. only thing missing was restuarent. you hardly get anything in hotel. rooms were very spacious,clean with all full kitchen facilities. taxis were arranged very quickly by the reception. overall it was really a hassle free stay. it is also very cheap as compared to other hotels."}
{"sentiment":0.5,"text":"I wanted a hotel right in the downtown of Chicago as close to Lake Michigan and Grant Park as possible, because I wanted to be near everything I wanted to see. Most of the hotels in this area were extremely expensive and not affordable, except for the Travelodge Downtown Hotel. It is located just two blocks from Grant Park and just one block from the Chicago Transit Authority Red Line stop. I found their best rate online for AAA and AARP discounts, then called them and asked them if they could do better. They could -- they gave me 15% off the AARP rate! If you fly into O'Hare Airport, you take the CTA Blue Line train to the Jackson stop, then walk three blocks east to Wabash Street and, under the elevated train tracks overhead, walk another three blocks south to Harrison Street. The Travelodge is located at the southeast corner of Wabash and Harrison Streets. There is parking available in a parking garage behind the hotel which costs about $29 per day with the hotel discount, or you can park across the street in an uncovered private parking lot for $13 per day. The hotel is not the sort of hotel a business traveler would use, from what I saw of its amenities but it is perfect for budget travelers. A real plus for me is that it offers free wi-fi that you can access from your room. The rooms are drab, but the linens and towels, etc. seemed to be in good shape, although not of a high quality. A negative is that the rooms are VERY NOISY from outside noise. The hotel fronts the street and the back of it which has a t-shape either faces the parking garage or a busy alley that runs behind other big hotels and restaurants. Dump trucks went through the alley all night long emptying out dumpsters -- the noise echoed through the alley and literally made the room vibrate inside. I bought earplugs for the second night and the dumpsters being emptied still woke me up -- I could feel the concussion through my pillow! That was a real negative for me. The rooms have color TVs with local channels and HBO and Showtime for free, and some PPV channels -- it was about a 19-inch. There are no desks in the rooms from which to write if you are here on business travel. There is an ATM machine in the lobby. There is a Thai restaurant on the ground floor of the hotel and a small eat-in/takeout place on the other side of the hotel ground floor that opens at 6:30 AM is offers economical morning and afternoon meals. Subway and Pizza Hut were across the street and a 7-Eleven was two blocks away. The front desk clerk was somewhat grumpy when I checked in and a separate front desk clerk was harried and grumpy when I checked out, but the bell captain was very helpful when I asked for information on the best buses and subways to take to attractions. The rooms have free voicemail and if you need to receive a fax, the hotel does not charge to receive them, but they do charge to send them -- most hotels charge to receive them, so that was nice. The elevators all seemed to work (but don't look in the mirrors inside the elevators -- they were like carnival mirrors, everyone looks squat and wide in them). If I came back to Chicago on business, I would stay somewhere else (because my company would be paying) but if I came back myself on leisure, I would stay here again, except I would try to make sure I didn't get a room that faced the alley -- I think the rooms facing the street would have been quieter."}
{"sentiment":2.5,"text":"We paid just $88 incl tax, for 2 nights in a deluxe North Tower room at Ballys. The room was excellent, plenty large enough, not much of a view but very nice. Ballys is excellently located in centre strip and also very close to a monorail station. It shares a common area with the Paris hotel where the shops and restaurants are (in a mock Paris setting). We've stayed in a number of Vegas hotels (including the Paris) and Ballys compares very favourably at a much better price. The Paris is more expensive and, there isn't really any advantage in staying at the Paris (they are both Harrah's hotels) - the rooms are no better. We'd definitely stay there again."}
{"sentiment":1.5,"text":"Stayed here for a conference. Huge hotel. Clearly still re-modeling, fountains in lobby not operational. I arrived very early (10am) and the hotel called my cell as soon as they had a room for me, which was 11:30 - nice! The room itself was very nice with a great view, lovely linens, etc. My only complaint is no outlet near the bed for phone charging. I asked for a late checkout (2pm) and they accommodated me immediately. All staff interactions were positive, from front desk to stowing luggage. They do have a place to print boarding passes, but no business center. There is a place on the second floor that says it is a \"Business Center\" but it is not affiliated with the hotel and charges for use. There are several restaurants in or near the hotel, and some shops, though some are gone, no doubt due to the recession. Good facility for conferences."}
{"sentiment":2.5,"text":"The hotel has had a major facelift since I was last here. The rooms and hotel are magnificent and the employees are friendly and helpful. Well done Sheriton!"}
{"sentiment":2.5,"text":"The Best yet I travel down to London on a regular basis and have stayed in many of the best hotels in London. A friend suggested that I should stay at the Draycott as they had very good reviews on Trip Advisor. I stayed in a double room over looking the garden at the back of the hotel. From the moment I walked through the door I felt at home. The staff were excellent particularly the guy working over night. One of the things that struck me was the size of the rooms, as I said earlier I have stayed in many hotels and some pokey little rooms. The room I had was very large compered with most. It was air conditioned and had a real effect gas fire. Oh and one other thing I thought was great, they give all there guests tea and biscuits in the afternoon, a glass of champagne in the evening and when you come back after dinner there is hot chocolate waiting. All of this is on the house!I am looking forward to returning."}
{"sentiment":2.5,"text":"Nice hotel to stay with when you are in short of time but want to take a nap / short tour in Hongkong. I stayed in this hotel when I could not catch the connecting flight at Hongkong and airline provided this hotel for a night and half of day. It is conveniently located within airport and with all facilities. Eventhough I am not sure about tariff and other details, it is worth for money hotel. I stayed there on a wednesday night and Thursday was my fasting. I went out for sight seeing and came back to hotel by around mid day. I have decided not to take lunch since I take only vegetarian during fasting but to my surprise I got Indian vagetarian food and it was really nice. Also I have to mention about cleanliness which is really impressive."}
{"sentiment":1.5,"text":"As other reviewers have said, the staff at the Kimpton are very welcoming and go out of their way to help. The lady on the front desk arranged directly with our car hire company to drop off at a location across the street which was great. The rooms are spacious and well appointed. Had a slight issue that our door was stiff and heavy and the key didn't always work but not enough to make a complaint. The bathroom door is a sliding door so again a little heavy but we got used to that. Lots of coffee available in the mornings. As Kimpton in touch members we got a $10 raid on the minibar which is a nice touch. Only downside is the bar area which doesn't take full advantage of the location as it has no view. The lobby area on the 5th floor was a little impersonal which was a shame as thats where they held the drinks reception each evening. Other than that, it's a great hotel and located in Market street in the same block as the Nordstrom shopping mall, and about 5 mins from Union square."}
{"sentiment":-0.5,"text":"We have been to several all inclusive resorts and Sandos is the first one that we would not go back to. They overbook the standard beach rooms and then try or do put you in a Riveara room. It is very frustrating to get there and spend an hour arguing as they tried to put us in the Riveara section when we paid for the beach section with an ocean view. We finally got our rooms in the beach section but our rooms had the worst views I think possible. We had a view of a rock wall 3' out our patio door. We made the long hike up to the main lobby they next 2 days to let them know we were not happy with our rooms and requested to be moved. However, they really didn't care and made no effort to switch us at any time during our week stay. The beach is very nice. However it is not big enough to accomodate the number of people after they've added so many more rooms (it's basically 3 hotels - beach, hacienda, riveara ) but only 1 beach. They don't have any waiter/waitress pool or beach service which is different compared to all the others we've been to. We were very disappointed with the kids club. They are not open 10 to 10 as they claim. We tried to bring our kids to it one night as we had reservations in an adult only restaurant and the lady in the club said no we couldn't drop the kids off there but we could bring them to the plaza for the mini disco around 8:00. (the plaza is a really neat open air area with tables and bars and restaurants around it) there are people and kids everywhere and two ladies on the stage from the kids club for the mini disco. Not alot of supervison to just leave your kids and say go to those 2 ladies if you need anything. I'm not sure how they even know who they are responsible for. It was a joke compared to the kids club at say \"Crown Paradise\". Our daughter who is 3 1/2 was not allowed to be there for lunch or supper because they have to be 4 to be there for meals. She would have been fine, she was with her 5 year old brother but she wasn't allowed so we were unable to have a meal by ourselves. Playa is beautiful but I would definatley go to a smaller resort. I would bet it was much nicer before they continually added on to this resort. p.s. they put many other people we talked to who also reserved \"standard\" beach rooms in the back sections, they obviously overbook that section alot and then just say \"too bad, there is nothing we can do\" once your there. On a positive note the food and drinks were good."}
{"sentiment":2.5,"text":"This unique place gives you an opportunity to stop and find peace in the busy city. I loved the calm, quiet athmosphere. The hotel staff are very friendly and go out of their way to help you. Anthonie at the front desk made checking out a plesant experience. I would love to go back to the Dream again."}
{"sentiment":2.5,"text":"We thoroughly enjoyed our stay at this hotel. The room was spacious and clean. The staff was helpful and friendly. The location was excellent and the breakfast each morning was fantastic. Our room was on the fouth floor with two big french doors leading onto a balcony that overlooked Via Nazionale. We had an awesome experience and would recommend this hotel to anyone."}
{"sentiment":2.5,"text":"This is the second time we have stayed at the Sommerset Suites. This time we used it as a base for a photo tour we were leading. Jen worked with us while we were determining the number of rooms we needed and was very helpful. The hotel is extremely well located with easy freeway access, close proximity to Balboa Park, easy access to downtown and the airport, and within walking distance of a variety of good restaurants, CVS, and Whole Foods. We also wanted a hotel with cooking facilities for folks who prefer to eat in rather than going out for every meal. The kitchen is adequately furnished and the staff runs the dishwasher every day for you. The hotel is situated near a hospital and during the day you hear emergency vehicles but they are not a problem at night. Most rooms have had their windows treated to cut down on street noise since it is located on a busy road. Like any hotel you can get noisy neighbors but we only encountered that one night. (We have gotten where we always take a small sound machine with us that provides white noise and helps cover up most noise because it seems that noisy neighbors are found in many hotels.) We were driving mini vans and the parking spaces in the garage were a bit tight but then we found this to be true pretty much everywhere in San Diego where parking is at a premium. I felt the staff went the extra mile for us. They were painting the building while we were there and someone had taken the time to cover my car in a huge sheet of plastic so it wouldn't get paint on it. We're not talking a hotel that is ultra fancy but it's affordable, clean, comfortable (the beds are great), the rooms are large, the breakfast is comparable to most chain hotel breakfasts, it is very well located for exploring San Diego and we would definitely stay there again."}
{"sentiment":2.5,"text":"We just spent a 3 night/4 day Labor Day weekend there for our anniversary and had the most fabulous time at this hotel. While it is an older hotel and our room was small (our choice), everything else made up for that in spades. We were greeted by the most friendly and accomodating staff and our room was very comfortable. We loved the nightly bed turn-down (with chocolates and next day weather report) and the presentation of the continental breakfast was far better than most as well as tasty. We parked our car (secure underground parking) and did not move it for our entire stay as we were in the heart of Hollywood \"action\" and could walk everywhere. The staff made sure we had nightly dinner reservations and timely transportation. And many thanks to Jason for outfitting my husband with jacket & tie so he was correctly dressed for one venue (he had left those @ home!) . Popsicles @ the pool were a wonderful surprise and everyone there treated us with the utmost customer service and friendliness that is hard to find. We loved it there and hope to be able to return in the near future."}
{"sentiment":1.5,"text":"The Peabody is an expensive hotel but while pricey, the service is outstanding!! Beds were great I felt like I could sleep for a week, pool is super, and the food is good as well,but again it is $$$$$.All staff extremely courteous, and helpful, remebering names,etc. I would stay again. The only small complaint I had was the pillows, they are so soft, they don't give any support,but other than that, they are A++++++"}
{"sentiment":2.5,"text":"Excellent staff cent 1/4 Extremely enjoyable trip, very helpful and friendly staff in particular Ms Ercan Arzu and Guven at reception, will certainly recommend it to a friend. The location is very good."}
{"sentiment":1.5,"text":"Hotel Moderno - Madrid This hotel is in a good central position, perfect for a visit to Madrid with the Metro just across the street. We had an excellent buffet breakfast and the hotel staff were very helpful. Good value and I would recommend it."}
{"sentiment":0.5,"text":"When we arrived at the hotel we were super pleased with our choice. We were early but our room was made available. The hotel is close to central station and an underground line. It is new, stylish and provides excellent amenities. It's refreshing to see a hotel show common sense and provide an empty fridge, and then have self service vending machines with a variety of drinks and snacks at 'non hotel prices'. The rooftop area was pleasant and the internet access reasonably priced. The staff were all very friendly and accommodating. So why the low rating....the airconditioning. This has been noted by a previous reviewer and we had the same problem. The system used by the hotel did not respond well to the change in season and our room was uncomfortably hot. we were forced to sleep with our window open and the hotel staff provided a portable fan. We made a complaint to management after the first night which was professionally handled and treated with concern however the bottom line is that the system was malfunctioning during our entire stay, which meant we didn't get a good nights sleep any night, particularly the last night when it was warmer. If you cant get a good nights sleep, regardless of the reason, then this needs to impact the rating. If not for this, we would have rated 5. I raised the issue again with management when we returned home to Australia and they acknowledged the problem again and offered a free stay should we/family/friends return to Rome. I will compliment the management on the way they handled the problem throughout, albeit they were unable to fix the aircon. during our stay."}
{"sentiment":2.5,"text":"Recently we returned from Venice, we stayed at the Westin and it was perfect for us except the weather has not kept with us, it raind and Friday and Saturday. We had reserved a standard room for two nights but we got a large and very nice high. It was the 3 time that we stayed at the Westin, we like very much, we stayed in Venice and at other hotels but we believe the Westin is the most elegant of all. In 17.09. was also my birthday, in the room we found a bottle of champagne from the hotel management and a greeting. My and may husband had a wonderful surprise , we won to thank the hotel management for this and want to tell all those who choose Venice as a holiday destination not consider the negative impressions about this hotel and stay with confidence at the Westin. Breakfast is very varied and something for everyone, very friendly staff at reception (we want to welcome this way Laura she been very kind to us), the bar is very nice with a prompt service, everything is great at the Westin. I hope to return soon to Venice and of course at the Westin."}
{"sentiment":1.5,"text":"We stay in this hotel everytime we go to san diego, since we go there mostly for shopping, it's great for the value. It's perfect for the family, and you can park your car right in front of your room!! Which is perfect for loading AND unloading all those shopping bags... A great plus is the gym, the laundry! Which is traditional coins and allows you to take home no dirty business.. The valley kitchen is great for breakfast.. Overall it's the closest to feeling like home, I would advice you to get the better rooms though.. They're bigger, closer to the pool and not so expensive.."}
{"sentiment":2.5,"text":"I can't even begin to describe the level of attention that the staff gave us. The relation was very personal, we got to know a few of them well. One of them borrowed me a cd that I liked that he brought from his personal collection, just because I casually mentioned that I liked the music. The building is superb, easy access to metro, the lobby, the rooms, the restaurant were all absolutely excellent. I had a very comfortable feeling being in this hotel, it was like I was home. I have only appreciation and great thoughts for the owners and the staff, they are doing an exquisite job. If u are in Rome, stay at this hotel and will definitely come back another time."}
{"sentiment":1.5,"text":"We arrived on Monday the 21st July and stayed 4nights returning home yesterday! Fantastic location - perfectly situated 100yds from the Trevi fountain. Room was large with a seperate sitting room, adjustamatic beds and a large bathroom with a Jucuzzi bath!!! There were 2 plasma screen TVs - one in the bedroom and one in the sitting room along with a docking station for your ipod/ mp3 player! Breakfast was adequate and included and the adjoining restaurant was welcoming! Only gripe was that the bar was never open but with everything right on your doorstep it didn't bother us too much. We walked all over Rome - Vatican was within walking distance but public transport is dead cheap!"}
{"sentiment":1.5,"text":"This was our second stay, the staff is friendly and very helpful. We were close to several restaurants and Balbo Park. Parking onsite and easy to get where we needed to be in the city. We had to change rooms due to a sink issue, but the staff was very helpful and wanted to make sure our stay was nice."}
{"sentiment":0.5,"text":"We chose this hotel based on all of the reviews here on TA and were for the most part very pleased. The location was fantastic, easy to walk to everything and the Opera and Place Vendome are a stone's throw away. The rooms were very comfortable- the beds awesome for weary travellers and when you are out walking all day- and we loved the huge window that opened into the courtyard. It was great to get fresh air in and there was even a nice place to sit if you wanted to sit by the window. The bathroom is nice and modern and they even had a blow dryer with a diffuser- a big bonus if you need it!! We didn't eat at the hotel so we cannot make a call on this, but i found the desk staff to be just okay. I found that asking them to call a taxi was putting them out some times but that is the only negative I would say so it is really nothing. Absolutely worth the value and a great find!"}
{"sentiment":2.5,"text":"We just returned from a three-night stay at the Loews New Orleans hotel. We had a grand luxury king room and it was wonderful -- new, clean, spacious, and a wonderful, cozy bed made up with crisp white linens and a down duvet. The bathroom was large with a tub and separate walk-in shower. Our room was turned down every night, with bathrobes laid out and chocolates placed on the nightstand. The lobby of the hotel is also beautiful. There's a wonderful tile mosaic of New Orleans behind the front desk and the furnishings are beautiful throughout. We didn't eat at Cafe Adelaide, but the menu looked great. New Orleans is still a wonderful place to visit and they need our support. Please don't hesitate to come here and experience the unique culture that is New Orleans!"}
{"sentiment":2.5,"text":"Relaxing, Immaculate, Beautiful Beach for Walking, Friendly Staff We spent the week of November 12-19, 2005, at the Palladium Bavaro Grand Resort in the Punta Cana area, Dominican Republic, celebrating our 26th anniversary. It was a wonderful week, with some interesting differences from our prior year experience going to the Palladium in the Riviera Maya.If you read very many reviews, youl notice a wide variety of opinions. It our belief that some folks may bring less than pleasant experiences on themselves through their attitudes or inappropriate expectations. Be positive, friendly, and go with the flow ?after all, youe on vacation! ?and you may find very little to gripe about.The clientele at the Palladium complex of several resorts (including the Palladium Bavaro) was even more foreign than in the Riviera Maya. I would estimate only 10-15% Americans. LOTS of Germans, in particular. Great for people-watching ?. We didn really run into the ude foreigner?problem other American travelers have mentioned.FLIGHTS: There are no USA3000 charter flights from Columbus, Ohio, to Punta Cana, DR, unfortunately. So we had to fly American Airlines connecting through Miami. That is a significant drawback that could tip us in favor of the Riviera Maya in the future (or taking direct USA3000 flights to Punta Cana from Cincinnati). There more time spent traveling, the planes are less spacious than the USA3000 Airbuses, and we missed a connection coming back (due to a delay in the flight from Punta Cana because of a mechanical problem), which meant we had to spend a night in the Miami area (and we were lucky to be able to find a hotel room at all). All that being said, the arrival and departure times did give us more time at the resort, which was a plus.PUNTA CANA AIRPORT: The airport was smaller, more charming (thatch-roofed, small groups of musicians, girls in costume greeting you on arrival), and quicker to get through than the Cancun airport. We had to purchase and fill out tourist cards upon arrival, but that wasn a significant delay. Locating our baggage was much easier than in Cancun ?.APPLE VACATION ASSISTANCE AND TRANSFERS: The Apple staff were much less busy on arrival than when we had arrived in Cancun, so we got onto a bus and departed fairly quickly. There were only a few people on the bus and our hotel was the first stop, so the time to the resort was less than in the Riviera Maya ?. The Apple representative on the bus interacted with us more than in the Riviera Maya, and even had the bus stop for some Presidente beers, which were very appreciated after a long, dry flight. The return trip, on the other hand, was just OK ?a full minivan with some stops to pick up folks at other resorts on the way. The Apple representative at the hotel (Patricia Boerders) was friendly, informative, and not pushy regarding excursions and whatnot. Unfortunately, it was only her, so getting her time to find out pickup time on the last day was a little tough.RESORT APPEARANCE/AMENITIES: The Palladium Bavaro resort is one of a complex of (at least) THREE Palladium resorts. The complex is huge ?we never did figure it out completely, and you really have to take the available tram to get around to the far corners (or have lots of time/patience to walk around). While the lobbies of the resorts are less imposing than some others we seen in the Riviera Maya, including those of the Palladium there, they were fine. The grounds are well landscaped and immaculately maintained, but are less lushly tropical/wild than the Palladium in the Riviera May ?something we missed. There was a nice flamingo pool right in front of our resort lobby. We liked the egrets that flew in there, but we have to say that this pool was less impressive than either of the two flamingo pools at the Palladium in the Riviera Maya. The Palladium Bavaro consists of a series of 2-story villas, which we liked and prefer to the arge hotel building?appearance of some other resorts. Pathways are nice, but can be a little narrow at times. The available maps are almost a joke ?hard to figure out, not to scale, etc. So it can be an adventure figuring out your way around ?. Do take the time to explore the whole complex ?you may find, as we did, that another resort lobby bar is quieter and/or less crowded (if that what youe looking for). As in the Palladium in the Riviera Maya, the fitness facility didn appeal much ?non-air-conditioned, older equipment (and not a lot of it), etc. ?but then, that not the primary reason we came ?. Because the beach is more of an attraction here than in the Riviera Maya, the pools are much smaller. However, the pool near us was quite nice and we actually used it ?it wasn as crowded or noisy as the main pool in the Riviera Maya. We appreciate the 24-hour sports bar, which had some good snacks, a bar, and convenient Internet access.RESORT STAFF: No problems! In fact, we would have to say the staff here is probably even friendlier than at the Palladium in the Riviera Maya. Most were very patient regarding language barrier (if any), and went out of their way to be accommodating. Victor in the El Cathedral buffet restaurant was truly a pleasure! The one possible exception was the lady handling a la carte dinner reservations ?she was telling us the restaurants were booked solid for the week, but we were able to get into El Arrecife on our own without any problem, and the a la carte restaurants consistently seemed fairly empty. (Don know what the deal was ?was she looking for an nder the table?bribe? Were there a lot of o-shows? Was the restaurant staffing low?)ACCOMMODATIONS: We upgraded to a Romance Suite. We would have to say this was distinctly better than even the Mayan Suite at the Palladium in the Riviera Maya. A very large suite with a firm king-size canopy bed, a huge bathroom area with double-sink, toilet, shower, and 2-person Jacuzzi, an outdoor shower/hammock area, and a small outside patio area with a couple chairs. The air conditioning worked very well ?in fact, it got almost too cold a couple times and it seemed hard to control to the desired temperature. Storage space was better than at the Palladium in the Riviera Maya, there was less of a usty?smell, and there were more TV stations available (including Cinemax and HBO). While these Romance Suites are about as close to the beach as you can get, theye still not quite as close as the Mayan Suites at the Palladium in the Riviera Maya. Obviously that means youe some ways away from the lobbies/restaurants/shops ?but that was no problem for us. Our villa (villa 21) was very convenient to the beach, the main pool, and the El Arrecife restaurant ?an excellent location! The refrigerator is restocked about 3 times during the week. Some folks complained that wasn enough restocking of the water (since here you have to use bottled water throughout the resort), but you can easily ask for additional bottles of water in the restaurants and bars. Remember to bring an alarm clock if you need one ?there isn one in the room. A point to consider ?we didn see the regular unior suite? but we have a sneaking suspicion that these are essentially the same as the Romance Suite, minus the outdoor shower/hammock area (and perhaps not guaranteed to have a king-sized bed or be as close to the beach). We left tips, and the maid was very gracious, but they don seem to do cent owel animals?here as in the Riviera Maya ?.BEACH: Even better for walking than in the Riviera Maya, as there are no rocks, promontory points, or other interruptions between resorts and you can just keep walking forever in either direction! Great white sand with very little debris and a blue-green ocean. Plus palm trees, bushes, lounge chairs, and palapas. We found the lounge chairs and palapas a little more on top of each other (and arranged in a more regular fashion) than at the Palladium in the Riviera Maya ?there the beach was deeper and more lush with vegetation, and you didn feel you were as on top of others. And there were no hammocks here ?. Plenty of topless scenery ?.POOLS: The main pool was close to us (that where you got your towels). It was kept clean and had a good number of chairs surrounding it that could be placed either in sun or shade. Turned out to be a very nice place to come to when the wind was too strong on the beach. Not as crowded or rambunctious as the huge pool at the Palladium in the Riviera Maya. The animation staff here was more low-key regarding activities (which we appreciated).FOOD: We ate at the El Cathedral buffet restaurant, at the El Arrecife beach buffet/a la carte restaurant, at the El Quijote Spanish restaurant, and at the El Mariachi TexMex restaurant. All were very good. In fact, the dinner at the El Arrecife restaurant was exceptionally good ?easily the equivalent of (in terms of food quality/variety) with some of our familiar local top-notch favorites. One must adjust to the parameters of Dominican cooking. The paella (or local equivalent), and other dishes as well, is oilier than you may expect, and portion sizes should be reduced accordingly. We took a couple Pepto-Bismol caplets in the morning and in the evening and didn experience any food/water problems, except for one brief point that was probably the result of overindulgence (very easy to do ?). There so much offered that, if you don like one thing, youl certainly find something else of interest. Food does tend to cater to European tastes more than American tastes, but that understandable given the clientele, and was a refreshing change for us. The Spanish house red wine is decent, but the house white is a little too sweet ?stick with the red, or go for the excellent Presidente beer.DRINKS: No complaints! The local Presidente beer is quite good ?kinda like a smooth Heineken (although there is no ark?version, as with Dos Equis in Mexico). The Coco Loco is a great coconut milk/rum/gin drink (but remember the effects of coconut milk ?). The Cuba Libre drink is a local favorite (rum + Coke/Pepsi). Not all the bars can make up margaritas but they can give you a killer tequila + lemonade. We didn feel they watered down the alcohol.EXCURSIONS: This is actually one area of clear deficiency in comparison to the Riviera Maya. There are no Mayan ruins here. The scuba diving is not world-class, as in Cozumel. There no park as large as Xcaret. So we didn do any tours during the week (and, to tell you the truth, we really didn miss it). We considered doing the Outback Safari, which we heard recommended by a couple people, but only one of us thought it sounding interesting ?so we passed on it.WEATHER: Hard to know if our week was representative, but it wasn quite the same as the Riviera Maya. Last year (same week) in the Riviera Maya, it was gorgeous sunshine every day with a relatively mild oceanfront breeze, very little rain (and only at night), and considerably cooler temperatures in the evening. Here for the first several days the wind was much stronger (in fact, sometimes drove us from the beach to the pool area), and there was a continuous succession of sunshine?incoming clouds?brief period of rain?back to sunshine ?maybe half a dozen cycles per day! If you stuck it out, you could certainly get all the sun you want. But you have to take cover periodically. By the end of the week, the weather began to resemble the Riviera Maya more ?more constant sunshine and lighter winds ?at which point, the boaters, divers, parasailers, etc. came out.OTHER: Do use your room safe. Take the Pepto-Bismol morning and evening and try not to overindulge ?in fact, we ended up skipping lunch a couple days and just staying at the beach (with a big breakfast and a big dinner, who needs lunch?!). The insulated mug, an idea often recommended, is really unnecessary (and uses up precious luggage space). The CDC recently issued a recommendation for malaria protection for travelers to the province in which Punta Cana is located ?we obtained and took the tablets (be forewarned, one of us got some ut trouble?from them, so don take them before plane flights or a time of eating/entertainment). Bring PLENTY of suntan lotion ?we didn bring enough and had to buy a bottle locally, and they charge an arm and a leg. Youl have to decide for yourself whether you want to deal with the hassle of haggling with vendors (and wading through a lot of cent ourist junk? vs. simply paying marked price for items in the local resort gift shops ?kinda depends on what you enjoy. Bring plenty of reading material (there is a trading library in the towel hut by the main pool). Take the tram around ?good to both become familiar with other parts of the resort and to people-watch the other folks at the resort who get on/off the tram (it especially fun in the evening, after people have had a little too much to drink ?). If you have an outside shower or Jacuzzi, use it!"}
{"sentiment":2.5,"text":"My husband, me and our 3 kids(6, 4, and 1.5 yrs old) just came back from a 2 week stay at Sandos Playacar, Dec 31-Jan 14. We got an amazing deal for the whole 2 weeks. For those who are considering this hotel with kids(from Canada), it's super expensive to book as a vacation package. I suggest book your flights and hotel separate, you will save 40% on the whole trip just like we did. Do some research, and don't go to your local travel agent, they won't tell you that. Anyways, I booked the hotel All Inclusive with hotel transfers from Funjet Vacations(I was a little worried since it's not a package) and I booked flights separate; kids stay free at this resort. I was very happy when everything went better then ever. We arrived on Canjet to Cancun and were greated by Lomas travel, they took us on a van straight to the resort. Also, we forgot our american dollars at home, so the driver was kind enought to drive us to Playa del Carmen to get more cash from the bank. Would signature vacation do that?! Canjet flight was great, no problems, the plane is smaller, but it had good leg room and leather seats, arrived on time, we had no complaints. Funjet Vacations was also great, make sure when you book with them give them a call and make sure to give them your flight dates and times, to make sure there's a pickup for you at the airport. Check in went smooth, we got the newer renovated jaccuzi suite with 2 beds in riviera section building 8, I requested a playpen and upon arrival there was one in our room. Now rooms on first floor, if you mind the moisture or dampness or smell, request higher floors. This is because on one side of the rooms there's a pool and on the other side there's water fountains. Food: This is our 9th trip, so I finally fell in love with Mexican food, I loved every single aspect of it, the food did seem repetitive for 2 weeks. But they did change their dishes or add new onces every night. The snack place on the beach has very yummy burgers, we ate there for luch every day. New Years Dinner: AMAZING, that's all i can say. They had lobster, shrimp(very well prepared) huge cold shrimp, red and black caviar, party stuff, bottles of shampaige on each table. It was so nice!!! Pools: I thought they were on the smaller side, and since the weather was iffy the whole 2 weeks, we never even tried them. The ocean was so warm. Beach: In our 2 weeks, the beach has been washed away quiet a bit, we had huge waves the second week. The sand bags are very exposed now. I prefer no sand bags. I didn't like the beach. There are no rocks in the water. We travelled in their busy season, and if you go to the right of the beach(although tones of chairs) we had a hard time finding any. If you go to the left side(something not many know about) past the VIP section, there's a way better area with more chair availability. Parents with Little Babies: I don't think I saw anyone mention this before we went, I was worried about milk, so I brought powder formulas. The milk tastes way better then our milk in Canada, it has a sweet taste. Our little one loved it! Where to get it-I would go to the main buffet and go up to the bar where the juice dispencer is and ask for \"leche por bebe\" they give you a 1 litre carton of milk. Excellent in my opinion. Everything is close by in this resort, my 6 and 4 year olds roamed wild, and I always knew where they were. They have 3 psp3 in the meeting point, it was a hit with my boy who loved to play when mom and dad were still eating their meal at the buffet. The grounds are gorgeous, well kept, everything is green. The train that takes you around is a disspointment, it doesn't run often enough and there was always a line up to get on, and then you wait for another 20 minutes for the 2nd one. They should really address that. But we always enjoyed the 5 minute walk. We never saw or had been approached by a time share person, the people that we met and who had gone on the presentation, all told us it's not worth it. Although it sounds good, once you calculate everything, it ends up being the same. One thing I should mention, the stroll to the right of the beach, where there's no hotels isn't available anymore, the area is closed and fenced off, they are building aparently a new section of Sandos out there, and there is huge machinery on the beach. They were building a dock or something into the ocean, maybe a wave barried out of rock. But it doesn't ruin the view or anything like that. Overall we had one of the best vacations ever, one week just wouldn't be enough."}
{"sentiment":1.5,"text":"Nicht schlecht! showReview(11312302, 'full');"}
{"sentiment":0.5,"text":"All in all we enjoyed our stay but there were a few things that made it less than ideal while others were quite good. First off, lets start with the restaurants. The restaurants here are very good in my opinion. We ate at Jiko, Boma and Sanaa and all of them are worth doing. Boma and Sanaa are probably the best dinners I have had at Disney World. Next, the check-in process was fine here and we didn't wait to long however the room we received was only barely a pool view. The trees and foliage blocked the view and we were off to the side near a hot tub. It wasn't the best view but in retrospect it turned out to be ok since the pool was so noisy at night. The only think I found unacceptable was the room was very dusty. It really needed a better cleaning. Also, the staff here although friendly when spoken to did not always greet you. I also found the Mara to just be ok. The staff here was just ok and the food acceptable but not great."}
{"sentiment":2.5,"text":"We recently had the good fortune of staying at this wonderful hotel. Guided by previous Trip Advisor users we booked a three day stay to commence our holiday in Italy. The hotel was everything that we understood that we would find and more. We booked a package which included an airport pick up. The driver was awaiting our arrival and efficiently dove us to the hotel in a large, comfortable mini van. As described in other reviews the highlight of this hotel is the friendly, family run environment. Staff are eager to please, courteous and efficient. The included breakfast was of a high quality and was served by friendly staff. The room and all facilities met our very high standards for cleanliness. The location of the hotel is perfect with the subway entrance literally feet from the front door. One point that must be mentioned is that of the area that the hotel is located in. Some writers expressed concern about the neighbourhood. I can assure all that we went out at night on multiple occasions and walked to restaurants and even for a late night gelato and always felt safe. Also to clarify, this is not a new hotel and the furnishings are by no means elaborate. However, the beds are comfortable, the air conditioning works and we always had hot water in the shower. In addition, little touched such as the free computer for guest internet access was very much appreciated. All in all we can only give this hotel our highest rating and have no hesitation in recommending others to book here with confidence."}
{"sentiment":2.5,"text":"I've been to too many hotels, too many times, and never wanted to write a review on any of them... I've stayed in boutique hotels, corporate hotels, expensive hotels and sweet hotels; hotels where the staff are too keen, hotels where the staff are nowhere to be seen... The Chelsea is unlike all of them. Infamous, decadent, delightful... It is as social as you want it to be, as quiet at you need... That's the beauty of it here, you decide the story of your own stay... If you want to loose yourself in the hotel's heavy history and not speak to anyone for two days, do it here... If you want to drink with artists and actors, ladies and legends, do it here... If you want to walk up and down the beautiful stairs, admiring the hotel's art, do it here... It calls itself a 'rest stop for rare individuals'... Your rest is what you make it... The staff here are impeccable: they are generous, they are gigglers, they are familial and kind. The rooms are personal and pretty, cute and crazy, clean and super comfortable, and each and every one completely different. I have stayed in about six different rooms here, and loved them all. If I could live here, I surely would. No better way to know this city than staying at the Chelsea, business or leisure, with friends or alone. I'd genuinely recommend it to any friend, 'cos it feels like a friend. Niiiiiice."}
{"sentiment":0.5,"text":"Just got back from Barcelona, stayed 3 nights in the Hotel Gran Ducat. Hotel is an ideal location within walking distance to everything, however if your room is at the front you can hear all the traffic etc, so earplugs a good idea. Also the Metro runs under the Hotel so you can hear this plus feel a slight vibration. But you soon get used to it and then not notice it. Room was rather small, especially the Bathroom a bit of a squeeze getting in and out of door but not all the rooms were the same as some in our group got lucky. Breakfast was substantial and nice, enough to eat, the usual continental, fruit, cereal, pastries rolls, scrambled egg and I think it was bacon as well. Breakfast dinning area rather small, not much room in the food and drinks area. No bar or restaurant in the Hotel, small comfy seating area with TV and computer with free internet. Plus free WiFi. Would have been nice if there was Tea making facilities in the room. But plenty of Coffe Shops close by. On the whole nice Hotel friendly staff. Ideal for what we wanted just somewhere to sleep etc. as out all day sightseeing."}
{"sentiment":1.5,"text":"A change from traditional...... Every time I think about this hotel I smile. It made a great change from the traditional hotels that my husband and I tend to gravitate towards when on holidays in Italy. The hotel lies some distance from the main tourist areas of Firenze but we found the walk pleasant and it was such a relief to be staying somewhere quiet away from the crowds. From the outside the hotel looks traditional and welcoming but inside lurks the most amazing dcor ?like something out of a 1960 James Bond movie. The whole place was fascinating - from the long snake-like table in the restaurant to the huge red circle-like chairs in the bar. Then there were the licorice coloured hallways leading to the bedrooms and the larger than life portraits of historic people which lined every bedroom door. Our bedroom was coloured a bright magenta with pale green and black accents. It was also crammed full of technology including a myriad of tiny lights which lined the walls and ceiling. The room was indeed small but for relief we opened the frosted windows to let the real Firenze peek in. Our tiny black tiled bathroom only added to the overall effect with a large clear glass wall between the shower and our room hallway which proved unnerving and somewhat exposing when it came to shower time.I say ?if you are only staying a short time in Firenze and would like to try something different or whacky which you can smile about later ?then stay at this hotel. It is well presented, extremely clean, with nice staff and good food. We really did enjoy our stay?"}
{"sentiment":1.5,"text":"We had a great stay at the Wilderness Lodge. Our main complaints (and you'll see that they are minor) were that our room was like a 3 mile hike to the elevators and the rooms/bathrooms were a bit outdated. Since we were at the parks all day long we didn't have to deal with this stuff too much. The restaurants are great at the hotel, the staff is amazingly friendly, the location is spot on and really...our trip couldn't have been any better! The main pool is fantastic (but usually very crowded) and the quiet pool is just that....a little bit of heaven! The lobby is amazing!!"}
{"sentiment":1.5,"text":"I've always felt if you read enough comments, you do get a feel for a property and I would lhave to agree with most of the critiques. This is a facility in which most Americans would be comfortable. The hotel is in a convenient location, in the vicinity of the d'Orsay and the Louvre, and near the metro and a taxi stand. The staff is well-trained, pleasant and helpful. The breakfast would please most tastes - yogurts, fresh fruits, tasty fresh carbs, cheeses, cereals, ham, eggs and bacon. Coffee is refreshed frequently and with a smile. We needed to have the in-room AC controls in a quiet room with adequate bedside reading lights. In our \"executive room\", we connected to wifi on a spacious desk surface and robes and slippers were provided with an in-room safe and a large enough closet and drawers for a 7-night stay. The bed was comfortable enough but the bedding was certainly not luxurious with the uncomfortable, small pillows. Not having found wash cloths in most European hotels, I now bring my own. They are provided here! I do want to say, from my perspective - staying at the K & K is not a luxurious experience. The hotel itself and the rooms are homely; there is no charm, but there is convenience. Also, we did not find a satisfactory selection of restaurants in the neighborhood. Several were, indeed, recommended to us but they were rather mediocre."}
{"sentiment":2.5,"text":"Chose this hotel after research on trip advisor and glad we did. Excellent location for getting about without using the car. Booked in advance and got a very good price. Room was on the small side but adequate. Air conditoner was noisy and did not wok that well. Staff were all friendly and helful. The free breakfast was better than expected and gave hot and cold food. Also found the free computer was good as we did not have a lap top with us."}
{"sentiment":2.5,"text":"Stayed here this past weekend. Booked through Fairmont's website a couple of months earlier and got a really great weekend deal by prepaying (cost was less than many suburban hotels/motels). The room was a double queen, which was huge with a living room area, big desk, floor to ceiling windows and a walk-in closet. The beds were very comfortable with lots of comfortable pillows. The lobby lounge was nicely busy and our waiter really knew his drinks. The Italian eggs benedict in the Pyramid dining room was incredible....fresh dill and basil...incredibly tasty. As per Fairmont's corporate policy, we were provided with free valet parking since we were driving a hybrid....a $24 a day saving."}
{"sentiment":1.5,"text":"My family just returned last night from a week-long stay at Orange Lake. I too was a little worried about the reviews I had previously read considering that I knew we would be staying in the West Village. However, I was pleasantly surprised at how nice the condos are once we arrived. It more than met our expectations. Some items need replacing, such as the blender, hairdryer, etc. but a very nice place overall. My only complaint would be the size of the resort. The villages are spaced quite a distance from each other which becomes an issue if you want to spend a lot of time in the different pool areas. We went to River Island first but found that we enjoyed Splash Lagoon much more than the other pool areas. I had difficulty watching my kids at River Island but not at Splash lagoon because of the size of it. Overall, I would certainly stay at this resort in the future!"}
{"sentiment":2.5,"text":"I liked this hotel. The rooms are modern and updated, I was attending a conference and have no complaints.Great facilities, I took the self service parking and it was painless. I loved the TV in the bathroom mirror!"}
{"sentiment":1.5,"text":"Stayed here to celebrate wedding anniversary. Booked the Astor Suite, which I recommend. The room was modern, bordering on spartan, but very clean and a pleasant space to spend time in. The lighting is pretty dim (lamp only), but that wasn't a concern for us. We had a wonderful experience, start to finish. The private butler's English was a little shaky, but the staff throughout the hotel was very pleasant. Enjoyed wonderful 60 minute messages at Remede Spa, and had an incredible dinner at Ame - which was the highlight of our getaway. Fantastic food and service. Living in the Bay Area, Ame doesn't get much attention, likely because it is viewed as a \"hotel restaurant\". But it deserves its Michelin star rating. As others noted, city noise is high around the hotel, which I noticed the most in my spa treatment room (sirens and car horns do take away from the message experience). So ask for a higher floor room."}
{"sentiment":1.5,"text":"Been to Vegas many times and Bally's is one the best places to stay if you consider location, cost and type of accomandations. Rooms are large by vegas \"strip\" standards, comfortable and almost always cheaper than other casinos around it such as Bellagio, Ceasars, Paris, Planet Hollywood. Casino is a bit small but but will have some $10 tables. Paris and Bellagio are a short walk. Monorail access to the east side of the strip if you'd rather not walk. Shop at the Forum shops at Ceasars and watch the Bellagio fountains."}
{"sentiment":2.5,"text":"We stayed at the Beach Club from Jan. 18 thru Jan. 26. It was our first time there and we loved it. We are a family of five and the room size was fine, two queen beds and a day bed. We were upgraded to the concierge' level on the fifth floor. We loved the lounge with the food available all day long. The pool and the location of the hotel were the primary reason's we booked this hotel. You won't find a better pool in all of Disney! Also the proximity to EPCOT and the Boardwalk area and also Hollywood Studios cannot be beat. We will stay here again!"}
{"sentiment":1.5,"text":"I had a good experience the first time I stayed and that's why I decided to stay again, 3 weeks apart. The front desk staffs are friendly and professional. Thumbs up to them for trying their best to accommodate requests however the concierge or bell service may need to be worked on a tad bit more. Twice I arrived by taxi right to the front door with luggage and neither was helped until I pushed my own luggage(s) into the lobby only to be asked \"do you need help\"? The room I was given this time however was much left to be desired. First the door lock was faulty. The door can be opened without the key card! I hadn't noticed it initially and was going in and out of the room assuming that the door will automatically lock behind you. It was promptly fixed though. Bathroom fixtures aren't functioning too well either. Water from the toilet continues to flow after a flush, the wash basin's drain plug wasn't working well either. Overall I would still recommend this hotel although it's a little away from the city centre, the KCR railway stop is just 50 meters from the hotel and Hong Kong public transportation system has excellent connectivity to almost everywhere. The hotel provides a free shuttle bus service from Kowloon station on the Airport Express line as taxis from the airport to the hotel can costs from HKD250-300. I will go back to this hotel as I like to be away from the hustle and bustle of the city. Rooms are big to Hong Kong standards. Variety and quality of the food is good too. I hope they won't give me another faulty room this time!"}
{"sentiment":2.5,"text":"All staff are friendly, courteous and happy to see you. I am always well greeted by the door and front desk staff and housekeeping does a great job keeping rooms spotless. I like the easy to use temperature control in each room and every room has a view. The beds are the most comfortable I have ever slept in. Your body seems to melt in to the mattress. I especially enjoy the fitness facilities at the health club and like the outdoor pool which is refreshing after a day's work. The location is pretty central, close to Waterfront station to get to the airport, the north shore and the rest of the city, close to Stanley Park and close to our office. I find it is nice to go for a walk along the harbour and enjoy the life on the waterfront in the foreground and Stanley Park and the mountains in the background. I am looking forward to my next stay!"}
{"sentiment":1.5,"text":"Unless you are looking for the Ritz or Four Seasons, this is the place to stay! Don't believe the other negative reviews. I am picky, and have stayed at a great many nice hotels across the US and Europe. No musty smells or bad paint from what I saw, and I have strong doubts about how cash could disappear from a locked safe (as mentioned in one of those bad reviews). Unless you are looking for the Ritz or Four Seasons, this is the place to stay! The Adagio is a great hotel, excellent value - clean and comfortable and modern (without being too stark). Great location too, just a few blocks from Union Square. The only downside was a somewhat slow valet service and inconsistent availability with doormen and bellhops. Best hotel in this price range (by far) that I have stayed at in San Francisco, and given the Clift (half a block away) is twice as much, for a much smaller (basic) room, I may never stay anywhere else again!"}
{"sentiment":0.5,"text":"OK, I am not a picky person. I've slept in motels, campgrounds and luxurious hotels. My husband wanted to go back to this Hyatt, he said the hotel was great. Now, I believe he had a good memory because it was his first stay in a big hotel, paid by his employer... At the time of the reservation, the website bragged about the millions spent on renovation. Well, I don't know exactly what has been renovated but not our room ! The door was old and didn't open/close correctly. We had to push hard either way. The sinks in the bathroom are so low. I'm quite short so it should not been a problem to me but boy, it was. There was dirt in some corners by the tub, the tiles were cracked. The faucet was leaking all day long. Towels were old and smelled funcky. The furniture was simple (which I usually like) but again old. If I had paid less than $80 the night, I wouldn't complain but nope, it's Hyatt, so you pay way more than that. I would have expected better. Also, the more you pay for a room, the less services you've got. \"enjoy your bottle of water for $4\", \"enjoy your internet for $7 for 15 minutes\", \"enjoy your parking space for $20\" (self)... This is ridiculous ! But OK the pool area was nice and we enjoyed the fireplace. We had guests visiting us from Europe and they weren't impressed... I've stayed many times in San Diego and won't be back. I really enjoyed my stay at the Best Western 7 seas, for less..."}
{"sentiment":1.5,"text":"I was worried about staying in this hotel after reading the mixed reviews on here so felt I should submit one of my own after having a good experience. Remember this you are staying within walking distance of all the major sights, this hotel could not be in a better place. Empire State 30seconds, times square, rockefeller, chrysler, macys, flatiron building, st patricks, new york library, grand central and lots more all within a walking distance of the hotel. The prices are much cheaper than other accommodations in this area and in my opinion you get a good deal for your money. We stayed in a junior suite and it was a large room, the bed was very comfortable and the room was clean. The bedroom area had a tv and closet and there was another room with couch, tv, two chairs, desk, telephone. The ensuite was a good size and the shower water pressure powerful - it took a few seconds to get the temperature right but that is not much of a hassle is it! We had no view from our room - but you did not come to look out the window anyway did you? We had a view of a brick wall and the room did not let in much light - this however did not bother me for one minute - we got up in the morning and did not return until night when we went straight to bed. Ignore complaints about the lift in other reviews - they were fine some people might think a wait of less than a minute at the most for a lift when the hotel is fully booked is onerous but I am not one of them. I dont know about \"bugs\" as some others have commented on I can just say that I never experienced this at all. The hotel provides coffee and muffins every morning, each room has a safe, hairdryer, iron and clean supply of towels and bed linen each day. I did not have any dealings with the staff other than on check-in and check-out but found them to be friendly and helpful. Large lockers are provided for storage of your bags if you are leaving after check-out - just 50cent. If like me you are looking for good value accommodation that has everything you need and is in a great location, you wont go wrong. However, if you are looking for 5star accommodation but are only willing to pay 2star prices you will be disappointed."}
{"sentiment":1.5,"text":"Very nice hotel in a great location in Amsterdam near Rembrandt Square. Room size was decent, beds were very comfy. Only thing that may bother some is the bathroom, which is separated from the bedroom by glass, not a solid wall. So as long as the couple is friendly, everything is fine - but if it's two on a business trip, may want somewhere that offers more bathroom privacy."}
{"sentiment":2.5,"text":"Overall we had a great experience at the hotel the 4 nights we stayed. Great location, very close to public transportation (metro, bus route, and hop on-off bus stop), close to train termini, spacious and clean room and bathroom, excellent breakfast, friendly and helpful staff, the concierge went the extra mile to guide us and give us directions for tourist sites and local establishments."}
{"sentiment":1.5,"text":"Felt very welcome as we arrived. Rooms were comfy and were a decent size. We had a buffet breakfast at the Gotham cafe downstairs which was yum. Great service there too! Very close to central park and other areas. All within walking distance - which is what you want to do in new York to see everything. Only about a ten minute walk to time square. Would definitely return!"}
{"sentiment":-1.5,"text":"This must be one of the worst Hotels I have ever used. Despite the public areas being clean and carpets seem to be in good condition and relatively new. It is when you hit the rooms that the shock sets in. The carpets were worn, everything was dated (circa 1970), Bathroom was filthy, tiles were cracked, grout was black and mouldy, the taps wer so scaled up, there was \"hair\" in the bath. The room was like an oven, depite using a fan, having the window open as wide as it would go and the heating allegedly switched off. When I approached the staff they were very unhelpful and apathetic. I even spoke to the manager and he did not seem to care that I was far from satisfied with my room. I pointed out that I had asked to be moved which was met with a grunt. So if you are unfortunate to stay here and are offered room 314, tell them where thay can stick ther key."}
{"sentiment":2.5,"text":"We had three rooms for a week. Single, double, triple. All were small by American standards, but average for Paris. mIt's clean, modern, the bathrroms have \"shelf\" space. Flat TV is present. Very quiet except the single on the weekend heard the partying. The location is great. Metro is 100 feet. WiFi not free, but there is unlocked wifi from nearby in the lobby. The breakfast is not worth the price, so we went three paces next door to a great Pattisiery. 1.9 euros for coffee and croissant. $ euros for much more. Just no protein. The location locally is great. Dozens of places to eat on the block. The area is a step below fancy, but we loved it and the excitment of all the students, artists and musicians who hand there. We ranged in age from 7-70 and for the price it was perfect. In fact we passed many more expensive hotels where the location was no where near as enjoyable. This is three star. Staying at a four star got you nothing. A five star is different, but really added little to Paris but cost."}
{"sentiment":1.5,"text":"We found this hotel through their sister hotel since it was fully booked and were pleasantly surprised. My husband and I were in France for two months and this was the first hotel we stayed in in Paris and were extremely happy. It is newly renovated with really nice rooms and bathrooms. Rooms are a little small but still a good size by Paris standards. The hotel is a short walk from the Dome Church and Musee Rodin as well as the La Tour Maubourg metro. Our room had a good view of the Dome Chruch and although it was facing the street it was not noisy. The hotel is located in a nice neighborhood with lots of little streets nearby that are fun to explore."}
{"sentiment":0.5,"text":"I stayed here for two nights with my partner and we thought the hotel was good for the price. It's in a fantastic location, just off la rambla so it's very easy to get anywhere you want to go to. It's also very close to two metro stations. The rooms aren't fantastic but they are clean and comfortable and the bathrooms are nice and look like they've recently been refurbished. You also get a glass of champagne and some nibbles on arrival which is nice."}
{"sentiment":1.5,"text":"we were very disappointed in our room. They were much like any standard hotel room, nothing outstanding. The queen size bed was average, nothing luxarious, plus we had a set of bunkbeds. Cheap standard bed coverings. I have slept in nicer beds in a Hampton Inn. I wish we had asked to be upgraded. It is nice that you have the boat as transportation to the Contemporary Resort , Wilderness Campground, and Magic Kingdom. The Artist Point Restaurant was outstanding. We were on the Deluxe Disney dining plan and of all the upscale restaurants that we ate dinner at, this restaurant was the best. If you plan on having dinner at the nicer restaurants, I highly recommend the Deluxe Dining Plan. I totaled up our dollars compared to points and we got more than our monies worth. I don't understand why they tell you there are no openings when you call for reservations but we were able to just walk into most. The Whispering Canyon Cafe was a lot of fun & the food was good. Just don't ask for Ketchup! The smaller cafe was always busy, but had a great variety of foods and snacks. The build your own yogurt with fresh fruit was yummy and the coffee was very good. I picked this resort because it was listed as \"ROMANTIC\" with lots of little secluded spots. It was far from romantic because it was all families and lots of kids. The lobby was always bustling and we did enjoy just sitting in it and people watching. We never did find the secluded spots outside. I hoped to use the spa hot tub but could not get near it as it was full of kids every time we tried. WHEN is Disney going to build an ADULT ONLY nice resort, or at least an adult only spa and pool? I don't plan on staying there again, and to be honest I think all Dsiney properties are highly over priced and over rated. We have visited all of them and stayed at three, all of which I feel are over priced."}
{"sentiment":0.5,"text":"I spent 6 days in Dubai and because my first hotel did not have rooms for my enitre stay, I ended up moving to the Avenue Hotel on Al Rigga St. It is an older hotel and the room is average size. Bathroom looks dated and the tub is plastic, the shower head is on a vertical rod and is supposed to have a way to tighten it, but that is broken and the shower head is stuck at the bottom of the rod, which makes for an uncomfortable angle to take a shower. The toilet seat also is plastic. It was quite cool in Dubai the day I checked into this hotel and there is no heat. I was sitting my my room with very cold feet and wearing my jacket. I called the desk and the service men that came up said there is no heat. The bed is very hard and you can almost feel the springs. There is a balcony but it's locked and not accesible, the noise from the street comes straight through the door to the balcony, also the wind. If I had not already booked this hotel through a third party and paid for the two nights I would have checked out. I just came from Afghanistan where it is 16F and was not wanting to sit freezing in my room in Dubai! I would not recomend this hotel to anyone unless there was nothing else available."}
{"sentiment":1.5,"text":"Glad we stayed here, came to town to do some sightseeing and to see a game and stayed at the hotel. it is a small older hotel similar to ones I have stayed in when traveling in Europe but you can't go wrong especially for the price, we had clean sheets a comfortable bed and a clean bathroom, what more do you want. The rooms are small just full size beds but that worked for us. We wanted to stay in the historic district so we could walk to everything and we were right in the middle of it. After reading some of the other reviews I wasn't sure but we had nothing to complain about, the staff was nice and tried to help us out and gave us advice on restaurants, what to do and what to see. If you are looking for the chain type of hotel, its not for you but I think for under $100.00 for the night on the weekend in the city it was a great deal. The lady at the front desk said they have new management and are making improvements and upgrading the hotel. Next time we are in Philly we will come back"}
{"sentiment":2.5,"text":"Avenue Plaza has been my favorite place to stay on St. Charles, clean, efficient, comfortable with especially nice showers. The staff have always been excellent; efficient and very prompt to attend me. This August my stay was extended through Hurricane Issac, during which the Avenue Plaza lost power but still gave exceptional care to its guests throughout. Flashlights, drinking water, hot coffee and barbequed burgers and franks were made available, with regular updates on the hurricane and accommodations. When the hurricane subsided and power could not be restored they relocated all of their guests (several busloads) to another lighted and comfortable Wyndham resort downtown. I am very grateful that I was at the Avenue Plaza during the hurricane, and very grateful to the wonderful staff who made the discomforts of this so minimal."}
{"sentiment":2.5,"text":"What a find. Cedarbrook Lodge was the perfect way to begin and end our family vacation flying out of Sea-Tac. Dinner in the restaurant was exquisite. The staff could not have been more helpful - even having fresh coffee ready for us to take on their free shuttle at tto the airport 4:00AM. On our return we had time to enjoy the Continenatal breakfast; it was superb. Room are spacious and beautifully appointed. And then there are the special treats in the common area... We won't spoil that surprise!"}
{"sentiment":1.5,"text":"This is a large hotel. It is quite a walk from the lobby to the rooms (if this is an issue.) The staff was very friendly. The free shuttle is great. The room was nice and large but at $200+ a night, it could have used an update (especially the bath). Room was clean and linens were updated (duvets) and comfortable."}
{"sentiment":1.5,"text":"This hotel was a fabulous deal. The location is amazing for the price- short stroll down the hill to the seabus to Granville island where you can buy amazing food to cook up in the suite. The kitchen is well equipped and has a good fan for food smells. Breakfast included and was a fantastic selection. And the beds and linens were fantastic. The ding of the elevator was annoying and the furniture a bit dated, but the room clean and very spacious. Every staff member I encountered was friendly and helpful as well."}
{"sentiment":1.5,"text":"Loved the location, been to NYC several times and chose this hotel for its central location, not disappointed! We had a great view down on Times Square. Friendly and helpful staff."}
{"sentiment":2.5,"text":"I've been in this hotel in April 2010 with my husband and children. We decided to rent two interconnected rooms (one with sitting room, kitchen and a huge balcony), the two for $ 235 by day. Everything was perfect. Beautiful furniture and well preserved and the kitchen objects clean and bright, which seemed never been used. Many facilities such as washing machine and clothes dryer, dishwasher, coffee maker, blender, etc.. The location was good with easy access (by car) to all sites. The recreation area was wonderful, with huge pool, waterslide, shop. I loved and highly recommend."}
{"sentiment":0.5,"text":"The location is great and when you walk in you get the feeling this is very high end hotel. But inside things were very disorganized and chaotic. I don't think they have doormen any more because I never talked to one the three nights I stayed there. Also the check in process was hard to figure out because there are three different entrances. It turns out I was in the wrong queue because there weren't any markers or signs telling me where to stand. In between all this, the drunk businessmen at the bar were making such a racket that it would have been hard to understand what anyone was saying... if anyone bothered to try to help me, that is. After surviving the checkin, I was really surprised how weak the facilities were inside the room. First, it was kind of small. I had to move furniture before I could open the ironing board all the way. If I was thirsty after waiting through the check-in queues, I would have to come up with $5 to enjoy the bottle of water they kindly placed in the room for me. The coffee machine was a single cup format. And the cups were foam. The linens didn't completely cover the mattress so the corners popped open during the night. The internet comes at over $10. Painful! This is the year 2012, not 1998 so there is no excuse for charging sky high prices when even a cheap motel can figure out how to offer high-speed internet for free. And of course, you don't want to accidentally order room service at $4.50 per bagel. But at least they offer you a foam cup of nice quality tea downstairs in the lobby. Enjoy that until you can figure out how to find food in downtown Phoenix."}
{"sentiment":2.5,"text":"This is was our first stay to this hotel. We stayed 9 nights with two childeren 9 & 12. Location was great. Breakfast every morning was awesome. The best part .......It was very clean. I am very, bery picky. I'm the person who brings the lysol wipes and goes over everything and I didn't need too. Although I did anyway OCD thing :o). The staff was very nice and professional. It was chilly the week we were there so it was nice to come back to the hotel and be able to have a cup of tea or coffee in the evening. My only issue but not a big one was there wasn't much dresser space for clothes but, certainly not a complaint. Oh, and it was very quiet the hotel appeared to be very full and we never heard a peep in other rooms or hallways."}
{"sentiment":2.5,"text":"The rooms are gorgeous, and the price is reasonable. It's just its own little world. We have been to Venice several times and love that fabulous city. The Venetian brings to life as near as humanly possible the real thing. My only complaint about the place is that it is so huge I kept getting lost..oh, well...not a bad place to be lost...The restaurants are good and have a neat atmosphere."}
{"sentiment":1.5,"text":"My husband and I chose to spend our anniversary at The Sorrento Hotel in December. His company had arranged for dinner in the Hunt Club restaurant at the hotel so he thought it would be lovely to spend the night at the hotel. We had stayed there two years prior and remembered it as having a warm and lovely ambiance. Our room was comfortable and well-designed. We were greeted with a small bottle of wine, salted chocolate caramels (yummy) and a lovely note congratulating us on our anniversary. The coffee was delicious - prepared with a coffee press with detailed instructions provided. Only two \"flies in the ointment\": the room was too warm and I could not find a way to turn down the heat (in the middle of the night and not thinking clearly to phone the front desk). Also my husband had booked the room one month ahead and we found out later that other members of our party who stayed the night as well, paid less for their package and were upgraded upon arrival. The hotel's response to this was to say that we got what we paid for and that it is their discretion to chose to upgrade upon arrival. My husband had also requested a corner room (we didn't get one), but another member of our party received one and they arrived after us and had not requested one. Hard to understand how hotels work. However, I would return for another visit."}
{"sentiment":2.5,"text":"We were traveling with our teenagers and had another hotel booked, when I checked back on this hotel. They lowered the rates substantially about a week before we were to arrive so I cancelled the other hotel and booked Ocean Key. We booked an Jr. Suite for $220/night, but when we arrived and they saw our teens, they upgraded us to a 1 bedroom unit. We arrived early, but our room wasn't ready until 4:30. That wasn't a problem, as there is so much to see and do in the immediate area. We never used our car when we were there. I heard them telling someone later that the had been \"upgraded to a Jr. Suite\", but Jr. suites are typically their lowest priced accomodations. I have the feeling that no matter what type of room you get, you'll be happy. Our room, #202, overlooked the lobby roof and Duval Street. Someone warned me about these rooms, but it was fantastic. Even though our unit had a kitchen, they kept it locked off. It wasn't a problem for us, as I had no intention of cooking. The cofee-maker is inside the televison cabinet. The unit was nicely decorated and very large. The patio was huge, with 4 chairs and a table. It could be accessed through the living room or bedroom. We also had a dining table and 4 chairs inside. The bath was large, with a huge whirlpool tub and a separate travertine shower with the best rain showerhead. We had a double porcelain pedestal sink that was beautiful. The furniture was rattan with a few colorful accent pieces. I loved the decorating. Wait until you see the pool area! It's decorated in lime green and white and is stunning. We were there at Easter and never had trouble getting loungers. They brought out pineapple kebobs one afternoon for all of us. Right next door is a CVS pharmacy, with reasonable prices on everything. Our unit was very quiet at night, as the Duval action starts about 1 block up from the hotel. Mallory Square is on one side of the hotel, but that's only wild for about an hour each night. There are literally dozens of restaurants within 6 blocks of this hotel."}
{"sentiment":-0.5,"text":"All I can say is avoid this hotel unless you booked through Priceline and you are stuck with it as we were. Only good thing I can say about this place is the price we paid which was about the same as a motel nearby. The rooms are small for a \"resort\". We saw ceiling light fixtures falling off, light switches not working, paint peeling, etc. The front door into the room was blocked by a chair which obviously didn't belong in its place - I moved it to another place which made more sense (me being an interior designer). Is the pool salt water or is it just dirty (if you know what I mean)? One last thing, the hotel reception told us that we could walk to Sea World which is about a mile away. We decided to drive and realize that the walk is along a busy highway with a very narrow sidewalk. This is totally unsafe especially if you have kids or at night returning from the park. Do yourself a favor and stay away from this place."}
{"sentiment":-1.5,"text":"I was appalled at the standard of service and level of disorganisation that we received from this so-called 5 star hotel. I have stayed at 5 star accommodation before, but never experience the sub-standard I received here. If it is a guaranteed night cent cent s sleep you are looking for then in my opinion don cent cent t stay here! My husband and I decided it would be a good idea to stay in London overnight, rather than do a late commute home. However, this proved to be nightmare, literally, as we were shocked to be woken at 1.30am, to the shrilling sound of the fire alarm. We were completely disorientated for the first few seconds, and fortunately, the alarm soon stopped. We realised that it must have been a false alarm and then endeavoured to return to sleep. Incredibly, at 2.00am and again at 3.00am were woken by the shrill sound of the fire alarm and again these were false alarms. After the final alarm sounded at 3.00am my husband, along with some other guests, made his way to the hotel reception, having to take the stairs as the lifts were now out of action We needed to establish what was actually happening and if there was an emergency. The night porter informed him that it was a technical problem, which was being investigated, but they could not guarantee that that there would be no further alarms. The next morning it was clear that there were a lot of unhappy guests, however, we were appalled that no apology was offered. I requested to speak with the Operations Manager who informed me that the fire alarms were steam sensitive, and that some people had been taking showers, which had activated the alarm on three separate occasions. At this point we did receive a verbal apology for the inconvenience, and we were offered a room upgrade if we booked the hotel in the future. I would not entertain staying at this hotel again nor would I recommend anyone to stay there, if there is any possibility that ultra sensitive fire alarms may be activated falsely by people taking showers during the night. I also very much support the comments, from other travellers, with regards to checking-out as this only added insult to injury. It was horrendous, we waited 25 minutes, and on mentioning this to the manager, we were told that they have 450 guests to check out. I felt like saying this was his problem not mine! I can honestly say I have received a higher standard of service from a Travelodge. We stayed one night, and I wouldn cent cent t have wished to stay any longer. In my opinion it is not worth the money, there is far better available in London"}
{"sentiment":1.5,"text":"So after carefuly consideration and review of many websites we chose the RQ Mahana in Maui. We booked through the resorts web site, although we really did want to book a specific room through the owner. The problem we encountered with doing that is that most owners require 50% minimum down to hold the reservation and if for whatever reason you need to cancel/change your reservation you loose the money. By booking with the resort directly we had up to 48 hours to cancel our reservation with absolutely no penalty. The room we received was a studio (#313) that was recently renovated. Bathroom, kitchen and most of the suite was excellent. I did leave the owners a note to seriously consider updating their bed linens (old, tattered comforter) and to remove the rug in the living room. The rest of the suite was beautiful ceramic floors, easy to keep clean and fresh smelling. I would suggest that this is probably one of the most beautiful views in all of Maui, and it is right from your room/lanai! The Mahana is the closest building to the ocean anywhere that we saw so the beach is rather narrow and the noise of the waves is unbelieveable! One of the reasons we chose this location was for snorkelling, but forget it. You really need to go either to Black Rock in front of the Sheraton which has a great beach and all the amenities, or our favourite the beach in front of the Ritz Carlton. The one at RC had way more variety of fish, calmer water and a good deal of shade if you wanted it. However, no beach chairs/umbrealls for rent so come prepared. So, if you;re looking for good value, good service, consider the Mahana. We paid about $1500 for the week, but when we were checking out I heard someone at the front desk quote a walk-in $1100 for the week, so its worth asking for a deal! The pool is fine, in the shade most of the afternoon, BBQs spotless and plenty of free parking....have fun in Maui."}
{"sentiment":2.5,"text":"This is our second time back to this place. We loved it the first time and highly recommend it. The staff is outstanding and very cordial. The rooms are clean, spacious and well equipped. The children love the pools and the location is prime. Overall...we very well run timeshare."}
{"sentiment":-0.5,"text":"You'll live like a king, but in medieval times when they didn't bathe regularly and ate with their hands. This hotel made me feel absolutely filthy, but it has low limit table games (although not as low as downtown), a great location, and cheap room rates. If you're coming to Vegas to gamble and cruise the strip, stay here and save your money. You can take a walkway directlly to New York, New York and there is a tram to the Luxor (also a walkway) and Mandalay Bay. Do not waste your time on room service or the restaurants. There is a food court with McDonald's and some other shops that will save you money on a quick bite. Insist on a high floor - nothing below Floor 26 if you can swing it. Ask for a room facing the strip or the mountains - there are some fantastic views. If they try to put you on the first floor, the dungeon if you will, demand to move or you'll be subjected to security pages and all around noisiness. Enjoy and best of luck. Come on 22!"}
{"sentiment":1.5,"text":"This little hotel is in a great location, tucked in behind cool little bars and cafes, and easily walkable to many other parts of Paris. The rooms were a good size, with little fridge and table and chairs to enjoy bread and wine and cheese! The lady who let us in spoke very little English, but it was manageable. The bars across the street are open very late, and there was a lot of noise til around 4am, but I would still recommend this place, and stay here again. St Germain is a gorgeous area!"}
{"sentiment":1.5,"text":"OK, the rooms are on the small side, but at least there is walking room all around the bed, there's desk space with a chair, and space to store luggage out of the way. Anyway, when staying in a place like Hong Kong, there's not the need for a large room, since you're out most of the time. We paid a little extra to guarantee a high-up room facing the harbour, and I think it was money well spent, as the views were fantastic. There was an excellent view of the nightly light show from our room, and on the radio there's an FM station which transmits the music to accompany the light show. The check-in and check-out service was quick and efficient, and there was no problem in leaving bags prior to our check-in time and after our check-out time. The room was immaculately clean."}
{"sentiment":1.5,"text":"Stayed at the Hyatt R when running the marathon in October 09. For this kind of stay - where the amenities are crucial - it was the perfect choice. - Very centrally located on Wacker drive - Very large hotel, with large number of amenities including plenty of eating options. - Staff were professional and courteous, service (e.g. room service) very quick. No small feat given the hotel was almost full. - Rooms are large, quiet, well equipped but functional. Decor is uninspiring and some areas are dated. - Hotel can seem extremely busy, which I liked but might trouble some. In summary, this is a very large, comfortable hotel that was perfect for a stay in which (as I was running a marathon) location, a comfortable room and predictable food options were very important. On this basis I have little complaint. However, if you are looking for something chic or a little more personal this is probably not the right choice."}
{"sentiment":1.5,"text":"This was my 3rd trip to Vegas, and by far my favorite resort to stay at. Sure, the rates may be another $30-$50 per night higher, but when you take into account the amount that you will probably spend on cabs coming from cheaper resorts, it's most definitely worth the extra price. Location: location cannot be beat. You are right next to the Cosmopolitan and Monte Carlo, with Bellagio, Paris, Caesear's, Planet Hollywood and other popular resorts within a very short walk. There is also a monorail (free) that will take you between Aria and Monte Carlo/Bellagio. Shopping/Entertainment: Among the finest in Las Vegas. More of a higher end clientele (Louis Vuitton, Gucci, etc.), but fun to window shop non the less. There's also a few other shops inside the resort itself, but also higher end for the most part. There is a new Cirque du Soleil \"Elvis\" show that we did not get to see, but heard great reviews. Food: something for everyone. There's a cafe that caters to all tastes, but then you also have your quick bar-food restaurant, tapas, and a couple others. Their morning buffett was among the largest I've ever seen - absolutely something for everyone here too. There's also a very nice and cozy pastry/dessert bar for your favorite up of morning joe, all the way up to some of the most elaborate wedding cakes you'll ever see. Our favorite of all the restaurants was the Tapas restaurant, Julian Serrano. Hotel Room: Very modern. Very clean and well equiped for their \"standard\" (aka deluke king) room, having some interesting features like remote operated blinds, lights, tv, etc. We did get to see a room with a view - so if you can swing it, you should. Casino: Plenty of tables, wide variety games (not unlike other resorts in the area). Loved the fact that it never seemed to smell like smoke, despite the few folks that did smoke in the casino. Dealers were friendly and enjoyable, and waitresses were very attentative with drinks. Overall, I'd recommend staying here. If you want a centralized location - you almost can't beat this!"}
{"sentiment":2.5,"text":"The Four Seasons Las Vegas is both upscale and elegant . The staff could not be nicer. Housekeeping is unobtrusive and helpful. The facility is beautiful. We were upgraded upon our arrival to a Premier Strip View Room. The floor to ceiling, wall to wall, view was awesome. The pool is relatively small, but there was more than enough room for all the guests. At the pool, The Hotel provides free ices. For the Lazy River, the Wave Pool, and much better people watching go to The Mandelay Bay Pool which is just next door, and it only requires that you utilize your Four Seasons room key. The Charlie Palmer Steak Restaurant in the Four Seasons was excellent and reasonably priced. Do NOT have breakfast at The Mandelay Bay. The layout is poor, the lines are long, the food is horribly presented, and the service needs improvement. Instead spend the extra money, and go to Verandah Restaurant in The Four Seasons. The Hotel does not provide van service to the airport, but out taxi cost only $16 including a good tip. The taxi is a good way toget to the airport. Now here are two things we didn't like. 1)The location of The Hotel is far from the main drag on South Las Vegas Blvd. It is more or less isolated unless you want to utilize the far lesser nearby hotels (Mandelay Bay, The Luxor, or The Excalibur). 2) The Hotel's computer service costs a dollar a minute. You might be able to use a computer through your television for less, but we didn't try. It is a good idea to have your boarding passes ready prior to leaving for the airport, and the concierge will gladly print the passes for you. We had a wonderful vacation at The Four Seasons, and we plan to return next year."}
{"sentiment":2.5,"text":"We stayed at the RH from 7/6-7/13. We had done much research on Trip Advisor before we went. The Royal Hideaway was everything we had expected. We would arrive at the pool every morning at approximately 9:45 AM Of the six days, we were able to get chairs at the infinity pool twice. The other days we got chairs at the pool next to it. There were always plenty of chairs at that pool and we just turned around and used the infinity pool. Restaurants - Our personal favorite was Palazzo. We also liked Las Ventanas, The Grill and Azia. We did not eat dinner at Spices. Portions (except for Azia) are very small, however, you can ask for as much food as you want and they will bring it to you without a problem. We always drank wine with dinner (merlot) and had no problem with it. We only tried a white once or twice and that was also fine for us. We live very close to NYC and are used to eating at all the best restaurants. No, we do not consider any of these restaurants five star but for an all inclusive they are definitely upscale. Service is very nice and all the people try to make it a very nice experience. Breakfast is either a at Spices which is a buffet or Las Ventanas which is a sit down breakfast. We were OK with both of them. Lunch was at the snack bar, by the pool or at Spices. We either went to the snack bar, ordered by the pool or ordered room service. There could have been some more choices for lunch. Rooms are very well appointed and kept immaculately clean. Mini fridge was always stocked. We were in building #26 and it was very quiet. Our conceirge, Beatriz, was very nice, but we did not use her much except for dinner reservations and spa appointments. It was my birthday while we were there, and she was very nice in arranging a birthday cake for me. The private pools were just that. We found three of them (don't know if there were more) and there was never anyone at them. I don't know if people don't know about them, or it was just the time we went, but it was very nice. None of the \"hot\" tubs we used were hot!! It actually was very strange. They all said, \"caution, 104 degrees\" They were all barely luke warm! If you crave night life, this is not the place for you. Twice a week they have a show. We went to the Saturday night one and did not enjoy the show or the food (buffet). We cancelled the Tuesday night show and just went to one of the restaurants. Almost every night after dinner we went to the piano bar and had an after dinner drink and listened to the FANTASTIC piano player. They also had a singer. Other than that, there was the Allegria bar where something was going on each evening (karaoke, salsa, etc.). A little too loud for us, but fun anyway. Afternoon tea was nice. Champagne or coffee, little sandwiches or pastries. Mayan coffee is delicious. We never ate any of the sandwiches, because they appeared to be left outside without any refrigeration. The cakes were good and so was everything else. The business center was always available to e-mail home. Only once were all four computers taken. People do respect the fact that you are not supposed to be on there forever. Coffee is available in the center all day. The spa was great. We had a wonderful massage and everyone was extremely professional. Wished we had gone more! All in all, Royal Hideaway met all our expectations. I am curious though, I just read a review that said that everything was handicap accessible. There are many stairs up to Spices, and when we asked if there was an elevator, we were told no. My husband has great difficulty with stairs as he has a back condition. This was one of the reasons we did not eat at Spices. Was there an elevator?"}
{"sentiment":0.5,"text":"My boyfriend and I chose to stay here for his brothers wedding this past weekend. The main reason is because we got a free night with points. We stayed four nights in a king room. It was nice but we were a little disappointed because the room was a lot smaller than we thought it was going to be. I recommend upgrading to the king suite to give yourself more room. The shower was really nice and the room was clean. The bed was comfortable also. We also very much enjoyed the pool. Big, clean, and cheap drinks from the tiki bar. The major downside was that it was so loud every morning and hard to sleep in. We heard the same noises every morning. Housekeeping going up and down the hallway and banging around and the roosters around constantly crowing. The AC in our room was very loud as well. I'm not sure if I would stay here again but would recommend it if noises don't bother you."}
{"sentiment":1.5,"text":"My husband and I and our baby stayed here for a weekend getaway from the LA area. I have to agree that the parking is easy to miss, but once we were in, we were ok. The hotel is part of a big complex, so it can be hard to navigate at first. At the front desk, we were greeted quite nicely and made our way into the room. I had requested a crib, which was not in our room when we got there. Once I called to ask for the crib, it was delivered immediately. The room itself was not huge, but very clean and had great bed linens. The bed must have been the most comfortable hotel bed I have ever slept in. Also, I think this hotel has been recently renovated. The pool area was nice, but not huge. We did not stay there too long, so I cannot comment very much on this. We did get a breakfast package, and this was quite good. The coffee is great...when you can get it. The service was indeed very slow, but still it was a nice breakfast. The parking will cost you (around $18/day), but there is some street parking if you really want to avoid the extra fee. Overall, we had a great time. Downtown La Jolla is only about a 5 minute drive, and Downtown San Diego, Seaport Village, Sea World, and other attractions are also only a short drive away. I would definitely stay here again."}
{"sentiment":-0.5,"text":"We stayed at the Mikado because of its location, which is very close to alot of the sites we wanted to visit. Right off the bat, we had trouble getting in our hotel room because the key only occassionally (and I mean occassionally) worked. I sent my niece (who's 18) and my two small children to the lobby to get sodas the first night we were there. When they came back to the room, they said there was a man outside hiding behind the bushes watching them. Less than a 1/2 hour later the guy working the desk that night shows up at our room saying we were slamming doors (hello! We couldn't even get in most the time, much less slam the doors) and had a dog. We do not have a dog and have not for several years. Then when I spoke with him about it, he claimed the kids were had lied to me! The rooms had very thin walls and you could hear everything (and I mean everything) going on outside, above your room, or next to it. While the rooms were clean and nicely decorated, I was not at all pleased with the rudeness directed at my children whenever they would speak with someone at the desk about getting a towel (which they were completely out of for the first day of our stay) or anything. If the adult goes up to the desk, he was just as nice and helpful with directions as could be. The hotel would be ok, if you do not have children along. I would not recommend it if you do. I tried to speak with the manager, but he apparently is only there once a day for about 15 minutes according to the employees. It was a shame, because the location was great for all the major attractions."}
{"sentiment":1.5,"text":"I recently had a big birthday party and booked a block of 10 rooms with Bally's sales office. They gave me a good rate. From the moment we all checked in, everything was great. The room decor is a bit plain, but the rooms are huge, clean and the service througout the hotel is very good. The casino is not flashy and the shops ordinary, but you can walk right to Paris without going outside, and Bellagio is just across the street. I think the location is very convenient. We ate in several of the hotel's restaurants, and found them all good. The only complaint was the long line at check-in. But you can check in at the airport, or avoid peak time: 3PM. I would stay here again."}
{"sentiment":2.5,"text":"We visited Maui in early February for 10 days. After spending several days in the very busy Kaanapali resort area, the Travaasa Hana hotel and Hana itself were really the perfect antidotes to an unexpected frustration with traffic and congestion in Maui as well as the impersonal feel of our first hotel. The setting for the Hana hotel is magnificently beautiful, quiet, peaceful, and restored our memories of Hawaii from 25 years ago, when we last visited for our honeymoon. Every staff member was considerate and friendly, in a genuine and welcoming manner. We only wished we had booked more than one night there. The room was lovely and we had the garden view cottage, but we still had a partial view of the ocean. in our room, we were greeted with banana bread, fruit, sparkling wine, in honor of our 25th anniversary. Though we stayed in both the Kaanapali and Wailea areas during this trip, I only felt truly relaxed here in Hana. I will never forget the stroll there on the grounds of the Hana hotel near the Sea View cottages overlooking the bay. If there were other people staying at the hotel, we hardly saw them. It was so tranquil. We, like others, were surprised by the no tipping policy but it helped with the ability to unwind since we weren't always fishing for dollars in our pockets. That said, the staff was terrific. We were told by a staff member that Hana and its residents have been able to preserve the magnificent beauty of Hana because there is a strong town council which has been able to prevent development. Long may their town council reign!"}
{"sentiment":1.5,"text":"Well me and my friends decided to have a long weekend in New York and after looking at the reviews on trip advisor decided to stay at the Roosevelt and we were glad that we did. I've seen a few bad reviews of the hotel on this website but noticed that many more were good. Some people have complained about the noise from the street, we were on the 7th floor and had no problems at all. Some others have complained about the size of the rooms I don't know if we were lucky but we had a massive room with two large beds an on-suit bathroom with bath and separate shower. My other two friends stayed in another room just down the hall it was a little smaller but had the same beds and still enough space to make it comfortable. The lobby of the hotel was beautiful and what's more important is that the hotel is perfectly situated in the middle of midtown Manhattan which means you can walk just about anywhere you need to go (we certainly did). Also its right by grand central station so you can use the underground if you need to go further afield. Just round the corner is the empire state building and in my opinion its the best attraction in New York we went up there in the evening to see the sun set over Manhattan it was breathtaking. If your going to New York I would defiantly recommend the Roosevelt and will be staying there the next time I go."}
{"sentiment":2.5,"text":"Had an amazing stay this past weekend at the Hard Rock. Stayed in a Rock Star Silver Suite and it was everything and more I expected. The room was absolutely gorgeous and we were lucky enough to check in a little early. Floor to ceiling windows in the room were awesome and the view blew us away!! The staff at the hotel were all extremely nice and accomadated us with any little extras we needed. Breakfast at Mary Janes was delish! The pool area was a nice area to lounge around while having some drinks. Would absolutely recommend this hotel..gorgeous hotel, great staff and great location to walk to all of the great places in the Gaslamp. Will be going back for many future stays!"}
{"sentiment":0.5,"text":"To be fair we ended up staying here because we were stranded in NYC because of the volcano. It would not be my first choice. We had to hunt around to find a hotel that was affordable for a few unplanned nights. The location is superb....just off Madison Avenue...with plenty of good value places to eat within walking distance. Scotty's Diner is great. Our standard room was tiny. The king size bed filled the room almost entirely. Hotel staff told us they don't turn on the air conditioning till summer !! The bathroom was a good size but needs some money spent on it to cover up previous attempts at redecoration. It was clean enough ... although not spotless. I could have done without the man coming to the room every morning to ask what you'd used from the minibar. Very old fashioned tv with poor reception. The lobby is very grand looking with a nice bar and desk staff were helpful enough. The hotel is owned by an Italian chain which explains the European feel to the rooms. It was ok but I don't think I'd bother to stay there again."}
{"sentiment":-0.5,"text":"Great hotel in need of renovation, not worth the current rates. I spend over 100 nights a year in hotels, and have spent several in this hotel. I'm sort of a hotel snob. If it were not for the free up grades I recieve at this property I would stay some where else. The service is good to excellent. The concierge desk, bar, and restaurant staff are fantastic, the front desk, bell stand, and housekeeping need some work. Druing the weekends the hotel and this area can be dead.The rooms are on the dark side, the one that face the city can be dark to gloomy with little or no sunlight. Bay view rooms have wonderful bay views and are much brighter. The decor in the room are on the dark side as well. Hyatt had replaced the carpet, wall paper and added new beds, but the rest of the furnishings are over 20 years old and its shows. The marble bathrooms are luxuious with nice amenities. The lobby bar and lobby need to be renovated, most of the 20 year old furniture shows it age. There is no pool, spa, jacuzzi, or even a restroom near the small gym. Most of the photos you see on the hotel web site are of the newly renovated penthouse suite not the guest rooms. This is a nice place to stay if you recieve the upgrades and services I get as a frenquent guest. But for the current rates I see posted I would stay some place else. There are several newer or renovated hotels in the city that offer more modern facilities, and services. Most of these hotels are around the same price range or are worth the extra buck. Le Merdian needs to do some major renovation to this property if it expects to keep offering the current high rates. Just a name change alone do not merrit an increase in rates, it's still the same old hotel in need of a face lift."}
{"sentiment":0.5,"text":"The hotel was located very near to a metro station called Valdeacederas of Line 1. The station is at Murillo road. Just follow the street Via Pinos Alta to reach the hotel. We booked a double bedroom for 53 euros in this hotel (in July 2007). Breakfast was not included in this but was available for additional 7 euros. Our room was quite small though it was beautifully decorated with pink colour and floral prints. It had a tiny bath with very little scope for moving our hand around. The locker was not working in our room. The air conditioning was very good. The receptionists knew english but they could not help us with our queries about metro and tourist spots in madrid. They also donot keep a madrid map for their guests. There is a general store very close by with resonable prices - around half of what we are generally charged at tourist spots."}
{"sentiment":0.5,"text":"My girldfriend and I (both in our early 20's) stayed at the Comfort Inn for 2 nights (January 1st and 2nd). We arrived at 1h30 PM on January the 1st and were told that no room were ready since everyone went to bed late the night before bla bla bla (room maid began their shift at 9h30 AM so...) by the rude receptionnist who told us that check-in was at 3h PM and not before. Coming from the Barclay Intercontinental where we had a room at 8H30AM, we felt kinda mad, but still, waited. We got our room at 2h45 PM. The room was on the 5th floor which was obviously on the small side. The AC unit wasn't working and the heating system was way to hot, so we had to sleep with the window open all night (but it wasn't that bad, not that noisy outside...well, that's before 7h AM when the nearby church rings it's bells.) The bathroom was discusting, hair (and pubic hair) rolling all over the floor. The location and the price however cannot be beat! The good thing about having a crappy room is that you definitly don't want to stay inside. Therefore, you spend more time in NY than in your room!"}
{"sentiment":1.5,"text":"After reading some of the reviews on here I was dreading my trip to Rome! However, my experience at the Hotel Veneto was a good one. The room was clean, as were the towels and bed sheets. It was a modern room of a decent size with all the amenties that you would expect for a 3 star hotel (electric safe, mini bar, air con etc). My boyfriend and I travel a lot and I have to say that this hotel was of a higher standard than some other 3 star hotels that we have stayed in. The location of the hotel is great, I read a comment that it takes 40 minutes to walk to the nearest attractions. We did not find this to be the case at all. Via Veneto is about 2 mins away and we walked to the Spanish Steps and the Trevi fountatin within 20 mins we even walked to the Pantheon within 30 mins! There are some reviews about bad service at the hotel but I found the service ok, not fantastic but ok. We asked the reception for spare pillows and they arrived within 5 mins, the check in/out process is very quick and easy. Traveller tip - Via Veneto is quite a quiet area so if you are looking for a bit of nightlife then I would recommend staying around Trastvere where the restaurants and bars are a lot busier and more affordable than around Via Veneto."}
{"sentiment":1.5,"text":"We chose the Drisco after considering other San Francisco hotels within the JDV group and comparing their ratings on TA. We were able to get a cheaper rate after joining the JDV members club. This was our first trip to San Francisco and we stayed for a week. I found the reception staff to be very polite and helpful - always greeting us when we were leaving or arriving back and always willing to provide help with directions, transport etc. The housekeeping was very discreet and always respected the 'do not disturb' sign. A special mention must go to Julio, the wine waiter at the daily wine reception. He seemed to take an interest in us and enjoyed hearing about what we had been up to each day and what our plans were for the next. He also went to great lengths to tell us how to get around as we mainly used the buses and cable cars when not walking. He even made a restaurant reservation for us when we asked his advice about where to eat. The evening wine reception was a lovely touch and the complimentary breakfast was welcome each morning and fresh, although it did become a little boring by the end of the week. Our room ( a king deluxe) was quite large as was the bathroom. The room overlooked the inside of the building but this didn't bother me as I had asked for a quiet room and I got just that. Although I know the other rooms had some great views of the bay. Besides we were out most of the time anyway. It was quiet at night and I never had any trouble sleeping, which was important to me after walking so much each day - all hills! The bed was comfy although the pillows were a little too high when using both but too low when using one! The hotel is situated in Pacific Heights which is obviously a wealthy neighbourhood and it was very peaceful at night. But the shops and restaurants on Filmore St are only a couple of blocks away and we got around easily by bus - there are a couple of stops within a block of the hotel either way. We enjoyed looking at the other beautiful houses and picking our favourites as we walked along. The hotel also provides internet access in the small 'business center' but they do charge for this - a bit of a bummer if you don't travel with a laptop. To summarise, I would say I really liked this hotel, it was great to come back each night knowing there would be peace and quiet and the staff were very professional. It was small enough to be intimate but we still had privacy. I have no regrets about our choice and would recommend the Drisco to anyone seeking quality, good service and a restful night's sleep in a lovely neighbourhood."}
{"sentiment":2.5,"text":"We have an upcoming business trip in February at a neighboring hotel. That hotel couldn't accomodate us before and after the conference we're attending so I booked the Holiday Inn for those days. I called Holiday Inn to make a change and realized I had mistakenly booked one of the nights in January and had already been listed as a \"no show\". After thinking I would just have to \"eat\" that money, I talked with a manager who promptly offered me a full refund (The other hotel had rooms open up to accomodate us, so we no longer needed the Holiday Inn for before the conference) We will still be staying there after the conference though, and look forward to it. That may all sound too complicated but the short story is they were very understanding and I appreciated it. (I had to rate the trip with stars even though I haven't stayed there yet, in order to post this. I'm sure it will be all 5*'s though)"}
{"sentiment":1.5,"text":"The LaPlaya was a mystery hotel and it turned out to be great. Nice parking for the Harley', under cover. Hotel was clean ans we had an ocean and city view. Desk was great with us and helped get everyone together as far as rooms."}
{"sentiment":1.5,"text":"We stayed at this hotel for our honeymoon last year, and we loved it. The grounds and the hotel itself are stunning. When we arrived in Maui airport we discovered that there was a Huge fire on the island, which meant that we couldn't get to our hotel for the first night! We had to stay in a shelter, which was not an ideal start to our romantic honeymoon. By the time we got to the Hyatt we just wanted luxury, and we wasn't disappointed. The staff were absolutely lovely. Welcoming us with flowers, chocolate strawberries and sparkling wine, it made up for the misfortune of our first night. The beaches there are stunning, and surprisingly quiet. The pool area is great, sometimes a bit busy but good on the whole. The lobby area of the hotel is a beautifully decorated garden. Location-wise, the hotel is a very scenic 20 minute walk from the whalers village, such a nice walk that we did it every day! On the negative side, we found the restaurants in the hotel to be average in quality and over-priced, and cocktails and other drinks can be extortionate. Having said that, the buffet breakfast is one of the best i've ever had, with a fantastic array of breakfast from all over the world. Again though, this is very expensive, we were lucky we had breakfast included in the price! Also, when we got back home, we discovered that the hotel had reimbursed us for the first night we missed without us asking, which we thought was great as it was not the hotels fault. Overall, an amazingly beautiful hotel, with excellent service, ideal for honeymoons but don't forget to bring the credit card!"}
{"sentiment":2.5,"text":"Room clean and very well furnished.Big bed very comfortable! Staff could not be more friendly and obligeing. Very convenient location within easy walking distance of a number of attractions,especially restaurants and the sea-front. Trolley tour of the city and visit to USS \"Midway\" are well worth doing."}
{"sentiment":1.5,"text":"This hotel, which looks relatively new, exudes space, quality and architectural style and is sited next to a narrow river. We picked it as we wanted to be close to the shopping near Ka De We but also within walking dist of the Brandenburg. It is both, assuming you are reasonably fit. It is located in a peaceful neigbourhood and we had no problems even late in the evening. Taxi to Libeskinds Jewish museum was under 10 euros. The breakfast is excellent and could keep you going until early evening if you had a coffee snack during the day. All rooms appear to be larger than average and very well furnished. Staff were all friendly, especially if you tried to speak a bit of German. Reception staff could all speak good English. Only negatives were no tea/coffee making facilities in the room. Also our son wanted to use MSN to keep in touch with his mates back home but the hotel wanted to charge for use of internet, unlike at our previous hotels in New York, Copenhagen, Turkey, etc. But overall a great hotel where we would stay again."}
{"sentiment":-0.5,"text":"Definitely not a class act As you can probably tell, we were not impressed. Despite some of the negative reviews, i was impressed that my e-mails to the resort to the spa were answered the same day. However, once we arrived we found good service to be a rarity, especially in the restaurants. The maid service, the bars the mini-bar refills were great, but we wanted to eat too.The buffet for breadkfast lunch, better have a camel if you wanted something other than coffee to drink. Napkins, you were extremely lucky if they were on the table when you sat down and it was never going to happen that you would have water and a napkin when you came back from the buffet. The best service was in the Oceana the Grille for both lunch dinner. We were in the French restautant (after a 30 minute wait to get in and) after 15 more minutes waiting for someone to come ask for our drink order, when they let another couple in who complained about the wait with empty tables sitting there in. Well they did not get any better service inside.We went to the Asian resaurant and were seated by the manager of all the restaurants, who neglected to give us the menu, class act I think not. Why were we paying more to stay here then any other place in PC.We have stayed at other all-inclusives (adults only, in the DR other islands) there were some good points but the atmosphere, quality service at Secrets were lacking, we will not be back. PS I do habla un pequito de espanol, so it was not the language."}
{"sentiment":2.5,"text":"I actually wasn't planning on staying at the W during this trip, but was able to get a last minute room due to a problem at another hotel. The staff were very prompt, attentive, and helpful during the stay. The room was exactly as promised and very clean and comfortable with a large window looking out onto Times Square. The only downside at all was hearing some of the noise from Times Square, but in my opinion the location made up for the noise. An excellent stay and I would definitely recommend this hotel."}
{"sentiment":-1.5,"text":"My husband and I reserved and paid for a room in advance using hotels.com website. The dates we reserved for was from Oct. 13-14, 2006, King-sized sleep number bed with a pool view at the Radisson Resort-Celebration in Orlando, FL. My husband and I were running late so he phoned the front desk, at least twice, in order to avoid losing our room (being that it was already paid for). We checked in around 3 a.m. on Oct. 14 and there were 2 customers behind us. The gentleman at the front desk took our information and sent us on our way to the room. We realized that we were sent to a lower class room which had a terrible smell, along with cigarrette smoke, in the hallway and inside the room. The seat had some type of body fluid stains and the pillows were crummy. By the way, it was a double bed. We walked back to the main lobby to address our issue with the front desk personnel. The gentleman was directing the last customer to where they should go and the customer said \"I know where it's at. I always reserve this room.\" We approached the gentleman at the front desk and he bacame agitated. He stuttered and said that the room we asked for were not available. He even mentioned that they do not 'blacklist\" anyone. We did not imply on the company blacklisting anyone. He just mentioned it for some reason. The gentleman did not offer any remedy, so, we asked to speak with his manager. He went behind the door and called for his manager. The manager walked in behind us with a security guard and asked us what was the problem. We explained to him our issue and showed him a printed receipt from hotels.com which included the confirmation number and the dates, etc. The manager wrote down some information on a piece of paper and asked us a few questions. He apologized and told us to return to the room that was given to us by the gentleman and that at 7 a.m. we should return to the lobby so that we can be moved to the room that we have requested. We were not told of how he would remedy this situation. We told him that we had never had any problems in any hotels that we've checked in. We advised him that if this is how the system works that they need to change it. My husband got up that morning to find out what the remedy would be and the day shift manager had no clue on what happened nor what was going on. We decided to check out that morning and decided not to try Radisson Hotel brands anymore because of the poor customer service. We were not treated like human beings and the accomodation was terrible. I suggested to my husband to try the Sheraton before deciding on Radisson but since Radisson had more amenities and it has a 4 &1/2 star rating we decided to give it a try. I must say it was a terrible choice. From now on we will only use Sheraton, Hilton, Holiday Inn and Marriott brands. I wouldn't suggest Radisson brands to anyone I care about. Radisson did not live up to their 100% customer satisfaction standards."}
{"sentiment":1.5,"text":"Kensington Park is ideally situated on Post Street, a half block from Powell Street and a cable car line. The hotel rooms occupy the upper floors of the building, with a theater and an Elks Lodge below. My room was clean, the bed was comfortable, and I had a lovely view of Nob Hill. The bathroom isn't large (not much countertop space), but it was immaculate, and the walk-in shower (no tub) was great. If you're looking at the hotel's website, just know that the rooms are not as large as they appear. That said, my room was more than adequate. The wall-mounted flat screen TV was a nice touch. The bed linens and pillows were excellent. The lobby is small and a bit tired looking, but since I wasn't hanging out there, who cares? The pricing was extremely reasonable for San Francisco's Union Square area, and booking through the hotel's website, I got 15% off for staying 3 nights (or more). The \"business center\" is nothing more than a fifth floor room with one desktop computer and a high-speed connection, and you have to visit the front desk to receive a key, so it's not especially convenient. One of the two times I wanted to use it, it was occupied. As all I wanted to do was go online to check in for my departing flight, the front desk staff graciously allowed me to do so at one of their computers. For those who travel with a computer, the hotel also provides wireless. The biggest strength of this hotel is the staff -- they were great. Very gracious, friendly, and accommodating, and extremely knowledgeable about the city. I rode BART from the San Francisco airport. For $5.15, the thirty minute ride to the Powell Street station puts you within a short walk of the hotel (or anything else in the Union Square neighborhood, for that matter). The Kensington Park isn't a Fairmont or Four Seasons, but it isn't priced like they are, either. For a clean, friendly, and safe accommodation in this neighborhood, it's a bargain, and I would stay there again."}
{"sentiment":2.5,"text":"this hotel was great, we were only sorry we didnt stay for longer.. we were there for 4 nights because we were joing a cruise, in hind sight we would have stay a week befor and a week after our cruise. the room was great, it had everything a family would need. the resturant had a great choice to choose from, and aldo are waiter was fab! the staff in general were great and very helpful. the pool area was lovely and my kids were amazed to hear the musicunder the water whilst swimming. the life pool staff were also great, the were on duty from early til quite late at night. which was great because my kids loved the parks by day and swam at night, which was fine as the pool was heated. over all we would stay again and really enjoyed our stay. over all we really enjoyed our stay"}
{"sentiment":-0.5,"text":"The Allerton Crowne Plaza is in a great location, on the Magnificent Mile with lots of stores and restaurants. The hotel itself, however, is over-priced for what you get (I paid $249/night for a small room with 1 king-sized bed). I stayed there for 2 nights on business and had a non-smoking room that smelled of smoke. The window shade broke the first day (although it was fixed promptly) and the room was directly across from a service elevator that emitted a ringing noise every time it was used (day and night). The room was small and had a shower but no bathtub and only 1 bar of soap to share for the shower and sink.There was free coffee for the coffeemaker, but no tea. I would hope for more that price."}
{"sentiment":0.5,"text":"The #1 best thing - the tempurpedic mattress & pillows - awesome! Other than that, the room was very, very small and the bathroom even tinier. The A/C barely worked which is a problem as there is not actual ventilation from the window as the hallways are pretty tight. Other reviewers were correct in that the area around the rooms is not well lit; I was not comfortable walking around by myself after dark. It is on a gorgeous beach though. The rooms were clean, the staff were very nice. For the price (~ $100), it's what you should expect on the south shore of Maui. If you want more room, expect to pay much more."}
{"sentiment":2.5,"text":"The Elan is a little bit of heaven when you are far from home. The night auditor (Raphael) was wonderful, and made sure that I had that fresh cup of coffee, as soon as I came down to the lobby, regardless of what time it was. Caren at the front desk arranged a dinner reservation with the finishing touch of delivering directions for the restaurant, and having the wait staff at the restaurant, bring us a glass of champagne at the end of our meal. Brian, Omar, Effrain, the sales rep. Simply wonderful people as each brought something special to the stay. The valet (Effrain) went out of his way to make our lives and parking issues a minor thought, and even offered to drive us to the restaurant for our dinner reservation. Overall, this hotel is excellent, reasonably priced, and filled with an extremely competent and friendly staff. They go out of their way to ensure that every guests needs have been met. The daily wine and cheese tasting, brings hotel guests together making this hotel feel as though you are visiting friends rather than being at a hotel. Although smaller than the large chains, this hotel is immaculately clean, and rivals the larger chains in customer service. An absolute gem in Boutique Hotels!"}
{"sentiment":2.5,"text":"Our stay at Kaanapali Shores was arranged by Carolyn at AAA, Newark, CA. This was our first trip back to Maui in 32 years and we loved every minute. We hated to leave! We stayed in a 2 bedroom/2 bath unit which overlooked the beach. The view was fantastic from the lanai. We were able to spot a whale! The kitchen and baths were better than we have in our home! It seems like it had been recently renovated. The restaurant was very good and convenient. The location is very convenient to the Whaler's Village area and to Lahaina. We would definitely stay here again. We're looking forward to returning to Maui."}
{"sentiment":1.5,"text":"The location of the hotel is amazing - right opposite Burjuman Mall and the metro station. There are small shops and restaurants close by as well. But if you're too tired to leave the place for a meal, room service is decent too. There is an Indian restaurant in the Hotel, and the buffet breakfast has some Indian dishes as well. So don't be surprised if you find a lot of Indians there. The nightclub downstairs could be an issue for some. But if you're used to living in the city, its just like home :) Rooms are decent - Busy street view from the room (and you can open the windows), large beds with comfortable mattresses, and slightly old bathrooms. Its not at all fancy, but definitely worth it for a night stay and breakfast. Who goes to DUBAI for a holiday and stays in the hotel all day anyway? :P"}
{"sentiment":2.5,"text":"I stayed at the Windsor Court for 3 nights during JazzFest. The hotel room was amazing - I was upgraded to a full suite. The room was huge, clean (great housekeeping), and so quiet. I was on the 8th floor and never heard a sound from the street. It is only a few blocks from the French Quarter. I highly recommend this hotel to anyone staying in New Orleans. They also have a great wine list in the bar."}
{"sentiment":2.5,"text":"My husband and I married at the Old Mill in 4 years ago in February. We wanted to go back to remember the day by returning and staying over to celebrate our anniversary. It was wonderful. As I walked in the door I could hear light jazz music in the background added an nice touch to the ambiance of the room. The room was lovely and what looked to be very clean. The staff (from the check in desk to the hospitality team) was very nice and warm. Due to our stay we had received a gift certificate that we could use anywhere within the Old Mill. We used that to have lunch in the restaurant and was not dissappointed. It was lovely. The Old Mill has a very unique charm that makes me want to return again and again. I am glad I chose to marry there and I will continue to return to celebrate our anniversaries as well. Thank you Old Mill for making it special."}
{"sentiment":2.5,"text":"Excellent hotel in great location. Very elegant decor. Spacious, well decked out rooms with the best pillows I have ever slept on. Easy walking to everywhere. Outstanding service and great health club/fitness facilities. Would highly recommend."}
{"sentiment":1.5,"text":"We stayed 5 nights here last month. The hotel is very clean and the staff is very friendly. Rooms are quite nice, and spacious for Paris. The location is great - walking distance to many things, very near a metro stop, and with lots of cafes and restaurants around it. I found the bed a bit hard for my taste, but that was true in all the hotels in France we stayed in. The blackout shades were a nice treat for the afternoon jet-lag nap that was sorely needed our first day there. I would generally recommend skipping the expensive hotel breakfast and just go around the corner to the patisserie or a cafe. Overall, we had a really nice stay, and this is a great option in a great city!"}
{"sentiment":2.5,"text":"copyright showReview(19883959, 'full');"}
{"sentiment":2.5,"text":"We had an amazing Honeymoon!! The staff is Genuinely friendly & cater to your every need. The Resort is meticulously clean & they keep it up on a daily basis. The restaurants have DELICIOUS food & desserts. The only downfall was we found the bed to be a bit hard, mattresses not comfortable & the pillows not of quality. We are in our 30's and woke up w/ a headache and neck pains every morning. I requested orthopedic pillows but they were same as the ones on bed, blowdryer will swallow your hair. If you have long hair or like me long & curly bring your own. Other than those 2 things, EVERYTHING WAS GREAT & we were happy we chose SMB to celebrate our Honeymoon. If you want peace & quiet stay away from Main Pool & enjoy your swim out, Highly recommend it!! Alot of young couples get drunk & start getting loud & stupid & honestly it's annoying."}
{"sentiment":2.5,"text":"This was a beautiful resort that no one in our group could say anything negative about. The staff went out of their way to be helpful and friendly. They were working 24/7 to keep the resort clean and manicured. Yes, the resort is large, but we felt this was an advantage, always a new section to discover and enjoy. The pools are spectacular, I can't say which was more beautiful, daytime or night when all the lights were on and the tropical serenity was really special. Read the reviews about what to bring or places to go, they do help, like bringing water shoes to go into the ocean, buying food at Wal-mart, shopping at Playa del Carmen is great. The merchants in Cozumel are much more aggressive and really not necessary to shop there, stay at Playa for that. Yes it is a time share, but we felt much better about this presentation and felt we made a much better deal to bump up to the Grand Mayan. Made use of the gym and the spa, both being top notch and again, people constantly working to keep clean. The front desk at the Grand Mayan is really beautiful and no expense seemed to be spared. Loved it all!!"}
{"sentiment":1.5,"text":"This was nice choice for San Francisco. Nice room and bed good parking.Although well outside city,tram stop (end of line-zoo stop) just outside so very easy to get into city and find way back. Tram Price seniors $0.75 regular $2 tickets last 90mins. My only gripe with motel is the advertised WiFi didn't work and this is obviously a common problem as there Is a sign up at the office which blames the lack of reliability down to the old building. Very annoying as we tend to find next hotel by using internet night before. However all is not lost as there is good cafe very nearby with excellent speed (they also provide power points ) and most of their customers were making use of this. Food mostly sandwiches were very good."}
{"sentiment":2.5,"text":"For some reason or another the reviews are wrong I been to circus circus many many times and never had a complaint if you stay in west tower the rooms are nice now the manor room is outdated now the adventure dome and midway are good for kids and kids at heart I never encounter none of the issues that other people wrote and I go there at least once every 3 months"}
{"sentiment":1.5,"text":"When we arrived I had my doubts because of the limited parking space. Then, with the excellent service and orientation as to where the parking spaces were located, I completely changed my opinion. This is a very nice hotel, conveniently located, close to the beach and eateries. Should you want public transportation, the buses pass a couple of blocks from the hotel. The price is right and the personnel is wonderful. We had a great experience. \"Thank you El Portal\"."}
{"sentiment":2.5,"text":"I was just in singapore for a few days for a business trip as well as sidestepping to jb in malaysia and stayed at the orchard hotel. though the hotel is at the end of the orchard road it wasn't such a drag to walk for 7 minutes to the nearest metro station and 5 minutes to the nearest bus station. along the orchard road is the shopping haven for up trend market labels. but for bargain hunters is not that difficult either for the metro station is just 7 minutes walk from the hotel. the hotel itself is superb in furnishing and style. i like especially the bathroom with a rounded see-through glass to the bedroom so you can watch tv while in the tub or just plain tease someone in the bedroom while bathing. lol!"}
{"sentiment":1.5,"text":"Punta Cana Super Vacation September 2003. Spent a week with my family at the IBEROSTAR BAVARO and can say that it was Great. The waether was great, the employees were also great. The food was above average if you consider that your in a foreign country and that you did not pay out the Ying Yang. I truely thought taht the food was good. I scuba and the resort has a dive center with super workers. Take US currency and tip a dollar every once in a while. I spoke with many employees who are greatful and think that Americans are great due to the occasional tip. Tipping is not required but it goes a long way. The pool is wonderful as well as the super beach and ocean. Take an hour and visit the Captain Cooks resturaunt, not included but awesome seafood. $40 a person but realy realy good, somewhat all you can eat. GO!!!"}
{"sentiment":2.5,"text":"The Monteleone was a charming old world hotel, with southern charm and a New Orleans experience. The room was small, but well decorated, if not over decorated, and clean. Upon entering the hotel, one is immediately struck by the hotel's opulence and royal treatment by the staff. The concierge gave us great tips regarding local eateries and local points of interests. I would stay in this hotel again."}
{"sentiment":-1.5,"text":"maybe a nice place for familys but not for me. The rooms are not what I would call nice. The hole place is noisy and completely overcrowded. Definetely a waste of holiday. I cannot recommend this place."}
{"sentiment":1.5,"text":"I stayed here with my wife and children one night in order to catch an early flight the next morning. The hotel was about what I expected in terms of room quality and service but what I did not expect was an instance of great customer service. A hotel employee named Musie came to pick up my bags early in the morning. We had a problem with my 3 year old and he waited patiently for 10 minutes often offering to help. He then not only waited for us to check out but carried our bags clear across the entire back lot and loaded them into my car. I love great customer service and always feel the need to point out instances where I feel I am getting 5 star treatment. Thank you to this hotel employee."}
{"sentiment":2.5,"text":"We had the best stay! When checking in we requested a room with a view and waited to check in until one was ready. It was soooo worth the wait! We had a beautiful view of the Bellagio fountains from the 52nd floor. We could stand on our balcony and listen to the music while we enjoyed the shows. The tub also had a huge window that overlooked the fountains which seemed like something out of a movie. The decor was very fun. We enjoyed the Wicked Spoon Buffet for dinner and breakfast as well as the hidden pizza place late night. I can't wait to go back when it is warmer to enjoy the rooftop pool. The chairs were all nice beds on multiple levels. The location was perfect for us, we couldn't have asked for better!"}
{"sentiment":2.5,"text":"I stayed for bussiness for 1 night. Location was perfect next to subway stop & 26 min by bus from Tegel. Room was supaciuos, with clean bath tub, hi-speed free Internet and comfy lounge chairs. Ideal for family travel as well,as there are parks and the zoo in the area. Convenient for shopping. There is a very good bagel shop in front of the hotel, and Lidl for necessities. front staff are friendly and helpful. This is the best hotel I stayed in Berlin so far."}
{"sentiment":2.5,"text":"Great stay as always - great location - close to markets and everything you need - catch a taxi outside, short walk to the underground, airport express bus etc. Travel alone a lot and as a woman I always feel safe here and around here anytime of day or evening. Great pool - small but always clean and quiet place to unwind - dont always get the buffet breakfast but when you do it is AMAZING - one of the best breakfasts around. Small rooms but clean and nicely decorated and good value for HK"}
{"sentiment":1.5,"text":"The complimentary hotel shuttle to, and from the airport was superb. The driver was courteous, polite, and very friendly. The drive from the airport to the hotel only takes about 10 minutes. The hotel staff was also very nice. Very friendly front desk staff and management. The hotel was clean, and modern looking inside. This hotel has a fully equipped bar and restaurant inside. The rooms have very comfortable beds, and big flat panel TV set, which I enjoyed. The shower was very hard to figure out, however. The bus stop that takes your to Barcelona's city center and attractions was very convenient. It's located right outside the door, basically. It takes approximately 20-30 minutes of travel time by bus, however to city center. I didn't enjoy that much. The worst thing about this hotel is there is NO vending machines for soda's or water refreshments. This is much needed! The only way to get something to drink is buy something from the minibar for 3 Euros! OR... spend 3 Euros at the bar in the restaurant! Overall, I recommend this hotel, simply because the staff is great, the shuttle is very convenient, and the rooms are comfortable and pleasant. The free Wifi internet is also very nice!"}
{"sentiment":2.5,"text":"We spent 3 nights here. This exquisite place is like home away from home. We arrived at noon time, located the address. It was on small but busy street. The door was tight shut. We rang the door bell. A gentleman in black rimmed glasses answered the door with a warm \"bonjour\" and big smile. A couple steps up, we entered the small reception area. Immediately coffee was brought to us. He started to chat with us like an old friend while checking us in. His relaxing manner put us at ease and made us feel at home right away. Our room was on the top floor. We were initially surprised and a bit disappointed by the tiny space. We did not expect the room to be that small. After a day here, we found out that actually size did not matter. Everything needed was at your fingertip, compact and right where you needed. Nice shower, all the toiletry necessities, reusable bottles of drinking water, small snacks, phone calls, everything a traveler may need was available, all free of charge! The room was simply decorated, but with quality. The floor window was draped with beautiful cotton curtains. The bed linens were of the best quality, clean, soft, fresh and new. So comfortable that it felt like a shower room in IKEA. As we were new to Paris, we had questions about navigating the area and planning for meals. The staff was always so extremely patient recommending places and restaurants to us, like a family friend. Sometimes in doubt, they would go online, google for us and print out the map for us. We were offered an IPAD, which we thought was a great idea, but we had our laptops with us which was enough. I did not think free breakfast was included as we never had breakfast here. After 3 days here, we felt almost attached to this little cozy hotel. What a little haven this tiny hotel is! It is home away from home for any travelers! After Paris, we flew to Courchevel, supposedly the world's most expensive ski resort and stayed at a fancy hotel at Courchevel 1850. I am sorry to say, Le Citizen is more superior in every possible way in its unpretentious and unassuming manner!"}
{"sentiment":-0.5,"text":"We stayed at this Hotel June 1st 2011 to June 5th 2011. First of all this is not a resort. It is an older Hotel that is maintained very well. The rooms were clean and well kept. The outside was landscaped and well kept. That is pretty much all of the positive stuff. The downside includes a salt water pool which leaves you feeling sticky after swimming. The pool is closed at dark (7:00 to 8:00) and the gates surrounding the pool are locked. If you are on vacation (which we were) and you wanted to sit around the pool and visit with friends you are out of luck. You are forced into your room after dark. I thought this was completely ludicrous. You cannot sit on your balcony either with you cent cent re A/C running. The A/C backs up to your Balcony forcing the hot air to where you are sitting. You also cannot bring cent Any cent 1/4 beverages to the pool area. You must purchase all beverages from their Tiki hut. Mixed drinks can run you $8.00 and beer is $4.00 each. The service at the Tiki hut varied on who was running it. One day there was an older lady running it and she played music from the big band era. That in itself was rude and made you want to shoot yourself. Eating breakfast was a treat. They serve it in a room that is located on the opposite side of the property. It was about a 1/2 of a block from where our room was to the other side of the hotel. The room had a vanity with one sink. For some reason they installed the miniature refrigerator on a pedestal under the sink right in the middle which was fun stubbing your toes on. They could have easily put it down a little in the space away from the sink. I saved the best for last. You can forget sleeping late anytime. At 7:00 -8:00 a.m. every morning you are awakened to jets taking off from the air port next door. It sounds like they are coming through your room and we stayed on the bottom floor. I would recommend this hotel for business travelers, but not if you want to take vacation in Key West. There are a lot more hotels closer to town that are priced the same that don cent cent t close the pool and lock it down at dark. I would not stay here again. ."}
{"sentiment":2.5,"text":"We have brought 24 to 48 people with us for the last 10 years to New Orleans. When we found Hotel Provincial we could not have been happier. They have taken care of us better than ever expected. The only year we missed it was the week of Katrina. The staff is outstanding and the rooms quaint. The location is perfect in the Quarter and yet away from all the noise. Each room is different."}
{"sentiment":2.5,"text":"Loved this place and will be back! hello,to all after deciding to go to punta cana me and my wife decided to head to the punta cana bavaro suites all inclusive.we left from jfk international on the week of jan.20-27 2005.we arrived at about 2:30pm.upon arrival of the puj airport we loved it.me and wifey never had the oppurtunity to walk on the runway.lol.we look for our tour operatot which was prieto tours.we get situated and get to the resort in less then an hour.we had to take other vacationers to their resort.we get their and theirs a crowd,but they give us welcome drinks..yummy!they advise us to leave our bags and to go eat at the restaurant located on the beach or near the lobby.we go and check out the beach,which is beautiful.the pool is awesome and best of all we didnt know that we would have access to the 2 neighboring resorts.all in total access to 3 resorts.NICE!We ate at the beach restaurant which is lovely and stunning.alot of activitys going on as well.we met this guy who sells designer luggage and bags at wholesale prices.he was with his girlfriend and she was a model..extremely gorgeous!later that night we went to the disco that they have.its so and so music wise as they play repeated music and stick to backstreet boys and britney spears..me and my wife love hip hop and reggaeton so it was not good for us.but its free so oh well.we saw weecho the luggage guy at the disco and his wife invited us to a near by local,tourist club called mangu...we went and had a blast.i highly recommend it.weecho ask me to promote his site i stated ill try..-----------"}
{"sentiment":2.5,"text":"One of the best hotel experiences I've had in a long time. The staff was incredibly friendly and attentive, the facilities are gorgeous, the beds are comfortable, and the location excellent. I highly recommend this hotel."}
{"sentiment":1.5,"text":"Hotel Wilshire is a new cool hotel. Rooftop restaurant and pool. Great prices. Rooms are tight but have everything you need."}
{"sentiment":2.5,"text":"I stayed here for two nights in July. It is a very nice hotel, located within walking distance to the water Pikes Place Market, Pioneer Square and some shopping centers. Its a nicely appointed, beautiful boutique hotel. Staff was great; service was excellent. Free wireless if you are a Kimpton member. They also gave me $10 free from the minibar for being a member! Wine hour was a nice way to relax at the end of the day. I turned down the complimentary pet goldfish. Unfortunately I missed the fortune teller and massage. Pros: Location, great staff, beautiful hotel, wonderful service Cons: can't think of any aside from not being able to get a late checkout Summary: Loved this hotel. I'd definitely stay there again and recommend it to others."}
{"sentiment":2.5,"text":"Great Experience We stayed at the Hyatt for 10 nights this April. It was perfect. After reading other reviews I was concerned I would be in for a disappointment, but I truly kept my mind open, and was surprised as well as WOW'd. We have stayed at Hyatt's before, and know that the Regency Club level is a good fit for our family.(with all the snacks, drinks, etc) We stayed in the Diamond Head tower with ocean views of Waikiki, absolutely the best. The service was amazing. Mark, the concierge in our lounge made our trip complete. He made many arrangements, provided many suggestions and in such a wonderful and friendly way. We felt very comforted by this. Our room was always clean, fresh towels twice/day. The room size as well was larger than a typical hotel room which made it feel less cramped with a family of four. Our lanai was a very nice size with table and chairs. We never saw a maid or carts in the hallway. The size of this hotel is amazing, but we never felt crowded. Resturants great, the Japanese resturant(Musashi) was the kids favorite due to the chef preparing food at table and doing magic tricks. Shopping was another amazing aspect of this hotel. I have to say, the location on Waikiki beach is my favorite. We have 2 children, 9 and 7; between the hotel pool and ocean it was perfect. We also had free daily buffet breakfast in the Terrace Grill with our stay which was a nice start to the day. Overall, the Hyatt in Waikiki met and exceeded our expectations. It was a wonderful experience."}
{"sentiment":2.5,"text":"The Armada is a great place to stay. It's a very short (although uphill) walk to many of the tourist attractions and public transportation. The hotel is very clean, the rooms are comfortable and nicely decorated, and it has a fabulous rooftop terrace with views of the Blue Mosque and the Aya Sofia. The breakfasts are amazing (I could have eaten breakfast for every meal!), and the staff are very kind and helpful with any request you might have... a softer mattress, extra shampoo, directions to a Catholic Church on Easter, etc. And, there's free wi-fi throughout the hotel. Istanbul itself is a wonderful city to visit, and staying at the Armada made it an even better, more relaxing trip for us."}
{"sentiment":1.5,"text":"It is all good...nice decor, friendly folks, great location near interstate....shopping and restaurants nearby..."}
{"sentiment":2.5,"text":"Great, classy hotel within walking distance to everything. The only downside? It needs an outdoor pool!"}
{"sentiment":2.5,"text":"Perfect place for family vacation. Very close to Disney, nice shopping outlet walking distance, pool was awsome, very clean. Suites were very spacious and very clean, everyhing you need. Would surely go there again and would highly recommend this place."}
{"sentiment":1.5,"text":"We stayed for 3 nights and it was just wonderful!! There are two hot tubs and a very nice pool that we REALLY enjoyed! We stayed on the 10th floor and had a huge balcony with fantastic views! It is not brand new but kept up very well. Staff was friendly and helpful as well."}
{"sentiment":0.5,"text":"We stayed here mid May over a really chilly weekend. I booked this hotel after trawling Tripadvisor for an inexpensive (ok, they're ALL expensive in NYC!) and clean hotel. The rooms are tiny (as expected) but clean which was our main consideration. They could do with modernising but nothing we couldn't live with for a few days. The shower took an age to run hot but was lovely once it did. The lobby was being renovated when we arrived and they'd finished by the time we left. The location was excellent - a 10 minute walk to the heart of Times Square one way and less than 10mins to Central Park in the other. We walked everywhere including very late at night and felt very safe. I would recommend this hotel so long as your expectations of the hotel for the money you have to spend to stay downtown are not high!"}
{"sentiment":2.5,"text":"Swanky modern decor. The beds were amazing. Very friendly staff. We brought our pet and they rolled out the red carpet for her! The free happy hour on the 5th floor outdoor veranda was a hit with us. We would just hang out and relax there before heading out for the evening. Only downside is the neighborhood, but not a far walk or subway ride to get you where you need to go."}
{"sentiment":2.5,"text":"I was quite surprise when we got the the hotel the manager on duty did upgrade us to a higher floor where we had great view of the skyline and space needle. She did empathize with me about the fact that the address is not recognized in some GPS, bringing you in a residential neighbourhood instead of downtown Seattle. I wish they would have told me that when I made the reservation saving me a 30 minutes of chaos in a new city. Nonetheless, we had a great time and it was a walking distance from Pike Place Market. I am planning to go back with my boyfriend first week of November."}
{"sentiment":2.5,"text":"This was our first time in the Park Hyatt. The hotel is comparable to the Four Seasons or Mandarin Oriental. The location of the hotel off Place Vendome is fantastic. You can virtually walk to just about all the sights. The restaurants in the hotel are very very good. We enjoyed the breakfast, tea time and the Pur restaurant. The hotel is very clean and the hotel rooms are spacious and elegant. The bed is just heaven. We had a room on the courtyard which was really nice and quiet. Service was perfect--very friendly staff. I would definitely go back!!"}
{"sentiment":2.5,"text":"We are a group of 17 people from all over the world as meet every year in Mars somewhere in the world.This year we go to Istanbul,some of us work in turist buissnes so we know how to reach hotels. But this hotel make us so satisfied we could not dream of that.the location is the best in Istanbul walking distance to a lot of attractions grand bazaar H sofi and a liot of nice polite resturang in the area,room big and newrenowetied very nice and clean ,breakfast buffe Worldclass also the staff in reception and the resturantestaff.Up on rhe roof is a nice area with amazing view. Go rhere please. In basement it a hamman and pool sauna so good,So my opinion of hotel Neorion us one of the best hotel i stayed in. Very very prize value The Presidente world citizen party 2012"}
{"sentiment":1.5,"text":"The hotel is made up of 2 or 3 bedroom suites great way for groups to vaca together and save money without giving up luxury decor very nice with great amount of space"}
{"sentiment":2.5,"text":"We travelled to Paris for a three night stay. A romantic break for a couple with two small children, so we really wanted to treat ourselves. After looking at various hotels we decided on this one, and boy were we happy. It was absolutely fantastic. From the minute we stepped out of the taxi to our check out we had absolutely no complaints. We got a delux room on the fourth floor with a view of the opera house. Every member of staff that we met was friendly and curtious. We could have literally stayed in the hotel for the three days without leaving. We had dinner in the Cafe de la Paix one evening and it was magnificent - expensive at around 200 euro but a definate treat. We also had a few treatments in the spa which were lovely. Basically we couldn't rate the place enough. It was quiet expensive but for a treat once a year or so it was really lovely. I would highly recommend this hotel to anyone going to Paris."}
{"sentiment":1.5,"text":"Upon arriving at the Copley House (which was very late) the office was closed, however, there late night checkin proceedure was so easy and convenient I was in my apt. within a few minutes. I was able to pay my bill the following day. The service I received was so refreshing, The manager was very pleasant - I have not always received that from other hotel employees. My room was clean, all appliances were clean (the apt. came fully furnished with everything someone would need for a weeks stay). I was very satisfied with the service I received and would recommend The Copley House to anyone visiting Boston for business or pleasure. Also, great location - convenient to HinesConvention Center, as well as other shops and fooderies."}
{"sentiment":0.5,"text":"We stayed at the GSP during the week of February 15-22, 2012. Despite the stunning grounds and beautiful architecture, our enjoyment of this lovely resort was diminished by the powerful moldy odor that came from the air conditioner in our Platinum room. We could hardly breathe in there and were told that it was a combination of the humidity and the nearby mangrove swamp. In fact, the \"gift\" for the Platinum room was an incense burner! We begged for another room and were told there were no other rooms available anywhere in the resort. On the second afternoon, someone came and put some chlorine in the air conditioner. This helped for two days and then the mold and bacteria odor built up again. I cannot see how this can be healthy for guests. There was a lovely fruit basket in our room when we arrived, which we did not eat due to the odor. I don't know if the rooms on the other side of the building have that smell, but our room overlooked the service road and chain link fence. Wifi was good in the lobby of the Platinum lounge, but only available in the toilet area in our room. There is an extra charge for the pillow menu. The creaky rubber mattress covers made us think of our early childhood. The jacuzzi is nice. The Platinum pool is a little gem of a place with fine service and a great bartender. Staff in the Platinum lobby were wonderful. We didn't use the other pools on the resort but they looked beautiful. Lots of chairs seemed to be available. The buffet was decent, and food was presented nicely. We really enjoyed some of the a la cartes, notably La Fleur and Vaqueria. Food was excellent and we had great service. The beach at the GSP was disappointing. There were lots of lounge chairs and nice palapas in the Platinum section and good bar service, but it was crowded. There was a great deal of litter along the beach and huge volumes of washed-up seaweed. Although the seaweed is not the fault of the resort, they were very slow to try and clean it up. They need a tractor to groom the beach instead of a few guys with rakes. Getting into the water is difficult without water shoes. The ocean floor there is extremely rocky. You have to go a long way out before the water is deep enough to swim, and you have to watch for rocks. The GSP has a gorgeous plaza for special events and entertainment. Although there are many really nice aspects of this resort, I would not return mainly because of the smell in the room."}
{"sentiment":0.5,"text":"This is an old motel casually remodeled into boutique style on a budget. It is clean the staff curteous, but you are basically in a cinder block room with bare amenities and rolling plywood sheets (adorned with hand painted artwork) for window covers. MAjority of rooms open into the main center courtyard or pool, although some rooms have interior corrider access. Wireless access points abound. I arrived around 4PM and my \"suite\" wasnot ready, they (or she) was still cleaning. Free bottled water in room, but ice comes from front desk. The staff really was good and a turn down service replenished the rooms at dinner time. The rooftop bar/garden is OK, but is also home to lots of individual air handlers. Although it is a great place to sit with a drink from the bar and watch the sun set! The pool is small but adequate. The restaurant is terrific. The style of Mexican food being served can satisfy the small or large apetite and the menu is creative. The variety of Margaritas are endless. Weekend nights the restaurant and lobby becomes a bar, even had a very bad DJ one night while I was there. Not for the faint of heart."}
{"sentiment":1.5,"text":"Comfort Inn Midtown is a gem! Comfortable beds, with everything you need in the room. But lets face it, who wants to stay in your room when you are in NY. Right off times square this is the perfect location to get anywhere. The area is safe and the staff helpful. A particular mention to the guy that checked me in. Originally from India, he had fun having a go at me about our not so successful aussie cricket team. It was nice to discuss something so familiar. A car was organised by front desk to take me to the airport. $55 tips, tolls everything. Free internet and fitness centre and continental breakfast make it the best place to stay."}
{"sentiment":2.5,"text":"Hotel in posizione praticamente... showReview(11425739, 'full');"}
{"sentiment":0.5,"text":"I stayed in the Dana Hotel for 4 nights in mid-May. I should point out straight away that I didn't have access to a car for the first two nights, which didn't help, as the hotel's location is pretty much only good if you have a car. Only Mission Beach is in walking distance, and even to get there it's a 25 min walk over a not particularly pleasant road bridge. For accessibility, either stay downtown or rent a car. The hotel itself was ok, but I thought it was a bit like a nice motel. The rooms were a decent size, but really dark, and I didn't like the way they faced out onto the balcony so everyone walking past could see in. The bathroom was a bit small and there was no conditioner provided (just shampoo). The fittings and furnishings were a bit poor quality for a four star hotel as well I thought. I ate at the Blue Pearl several times and the food was standard US fare, but wasn't bad. I didn't eat at the Firefly. I would say that the new pool was very nice, very big and well maintained. I wouldn't really have many complaints about the Dana if it advertised itself as a 3 star hotel and cost $90 a night - but it cost $160 a night for me and claims to be a 4 star. I think you could easily find better in SD."}
{"sentiment":0.5,"text":"Our first visit was earlier this year for a long weekend and for the location, the hotel is a good deal. We didn't stay here for the amenities, such as the pool, because we haven't been in New Orleans during the warm season, but we love the location of the hotel. It's within walking distance to Bourbon Street (10 minutes in one direction) and to the French Quarter (10 minutes in the other direction). The neighborhood is quiet and is close to corner stores for late night runs for water and juice (a necessity after a day of drinking in NOLA). The hotel is across the street from a pretty nice Harrah casino (better than Atlantic City, but not as flashy as Las Vegas), which has table games (blackjack, poker) and lots of slot machines. Perhaps more importantly, a Starbucks in the casino for the early morning coffee and a Fuddruckers with very tasty burgers for late night \"snack\". The first time we stayed at this hotel, we had a room facing the casino and the second time we stayed at this hotel, our room faced the back and it may be just room 410 that we were in, but it seems to me that the layout of the rooms make those rooms facing the casino to be larger. Also, and again it may be just room 410, but the back-facing room has got really loud pipes so that everytime someone take a shower or go to the bathroom in the rooms next door or above our room, we hear the water movements. We wished we had asked for another room during our stay this time. Also, whoever is in charge of cleaning the 4th floor rooms don't do a very good job of cleaning, because for 2 days in a row, our rooms failed to be cleaned. The first time, we arrived too late in our room to do anything about it (11 pm), but the second time, we told the concierge at 11 am that we needed a cleaning, but when we came back at 4 pm, our room was still not done. We called the front desk and they were responsive enough to send a cleaning lady over with fresh towels, but didn't tell the lady that we needed our room cleaned so she wasn't in a very good mood when we told her that we needed more than towels. She straightened our room but left some plastic garbage and tissue on our bathroom floor. Nonetheless, I would still recommend the hotel because of its location and value. It is a 3 star hotel, after all, so we keep that in mind when we think that service or amenities could be better."}
{"sentiment":2.5,"text":"I went with my husband to Las Vegas on the 14th Feb 2011 for 5 days. We had been recommended to stay there by friends who had been there a few years ago and mentioned that it was a kitcsh place with people dressed as gladiators walking around. It sounded just what we wanted to experience Las Vegas! However, Caesar's Palace has changed a lot over the years and has been refurbished. We were pleasantly surprised to find that it is actually very classy and not cheesy at all. It is plush and elegant with no sign of people dressed as gladiators walking about. Upon arrival at the hotel (our flight arrived from London at 2pm and we got to the hotel around 3.15pm) we found out at the reception desk that our room wouldn't be ready until 5pm. We thought this odd as our confirmation email stated that check-in was at 3pm (we had booked through expedia). So, our choice was to either hang around in the reception for nearly 2 hours before the room was ready or pay $60 extra per night to get an upgrade and go immediately into the room. After a 10 hour flight, we were exhausted and felt forced to pay for the upgrade as we wanted to rest and freshen up straight away. We don't know if this was a one-off or if it is a common thing that they ask new guests to pay for upgrades upon arrival. Although we were annoyed about this, we soon found out that we had made the right decision (at the unforseeable extra cost though). Our room overlooked the water fountains at the Bellagio with magnificent views of the Strip too!! Caesar's Palace is located right in the middle of the strip next to the Bellagio hotel and opposite the Paris hotel. Very good location as you can walk everywhere from here. But the hotel is vast, as are the other hotels on the strip. It takes a good while to walk anywhere. The Deuce bus and the other 24 hour bus stops at or very near Caesar's Palace so there's no trouble getting to/from the hotel. There is also a constant stream of taxis outside the hotel. Our upgraded room was on the 42nd floor overlooking the Bellagio fountains. The room was huge with a king-size bed, plasma tv, mini-bar (don't buy anything from in there though.. it's really expensive!) an en-suite bathroom with jacuzzi, shower, double basins, hair-dryer and full amenities (shampoo, soaps, shower cap, towels etc). There was even a tv in the bathroom! There was also a large sofa area in the bedroom, coffee machine ($12 for 4 cups -very expensive!!), magazines and air conditioning. The hotel itself has a vast casino with the usual fruit machines, craps tables, blackjack, roulette etc. The cafes are a good place for snacks, hot/cold drinks, breakfast etc. There is also a spa, pool and treatment areas. The Forum shops have some high-street brands as well as a large array of designer brands. Fantastic shopping. They also have moving statues every hour in the Forum but this isn't worth seeing. Overall, we had a wonderful stay there and we would recommend this hotel to everyone who wants a comfortable and elegant stay in Vegas. It's a real treat to stay here."}
{"sentiment":0.5,"text":"Not as bad as others said... My fiance' and I stayed at this hotel during the end of July-Auguest. Overall, the hotel is Average to Good. It all depends on what you are wanting for your trip. We were looking for a beach hotel in Waikiki, but we knew we were going to spend time traveling around the island to other beaches and sites. I was very worried when I read the reviews of this resort, but hopefully, I can help put things into perspective.Location: It is located within the middle of many restaurants and shopping areas in Waikii. Great location! Because of the nice weather, the lobby (like many other hotels) was open and not a/c. However, this never seemed to be a problem because of the breeze. Yes, like the other reviews mentioned, the clientel is majority Asian, but I did not find this to be problem like other reviewers. I enjoyed hearing other languages and seeing other cultures. The Hawaiian culture orginated from Asian culture.Check-in: Because many flights arrived around 5:30, there was a line to check-in, but it only took about 5-10 minutes.Room: It was average. We were not planning on spending much time in the room anyway. One problem- I had reserved a king-size bed and received two twin beds pushed together. The view was amazing! I booked the cheapest room with no ocean view, but view of the mountains. I was excited to see that because of the shape of the hotel, we had a partial ocean mountain view. The best of both!Driving/Parking: We rented a car for the trip. It was very helpful because we planned our own excursions and tours. Driving in Hawaii is difficult because there are so many people in such a small area. Just leave a little early to allow for traffic. The hotel self-parking is difficult to find. Look for the entrance near the bus pick-up/drop off area. They don't provide good directions about self-parking. You must tell the front desk at check-in that you are self-parking. It is $10/day.Food: We only ate breakfast at the hotel. There is a little food court area with cereal, fruit, coffee/juice/drinks, and pre-prepared breakfast. Between the two of us, we both had french toast bacon, hashbrowns, fruit drink for a total of $20. The food here is MORE expensive than the mainland, so just be prepared. FYI- It is more expensive everywhere in Hawaii, not just this hotel.Beach/Pool: Because of the high-tide, there was no beach immediately in front of the hotel. However, don't let this discourage you because if you walk 10 steps to the right or left, there is a long stretch of beach.We did not go to Hawaii to lay out by the pool. There are two very small pools and it was very crowded. You must lay out on the beach and experience Waikiki. The travel channel names this one of the top 10 beaches in Hawaii. The beach gets crowded during the day, but we never had any problems finding a spot. The water is amazing!Check-out: Very Quick (less than 2 minutes). They will hold your luggage for you until your plane leaves.Overall, I enjoyed my stay at this hotel. It is what you make of it. If you are going to Hawaii to stay in a resort, you might want to stay at the Hilton Hawaiian Village (bigger pool beach area). The Sheraton is a hotel, not a resort, so just keep that in mind when comparing it to the resorts. I would gladly stay here again! Aloha!"}
{"sentiment":2.5,"text":"We are a family of four, with two very tall teenage boys, and we stayed in a two-bedroom suite. It was huge! There was plenty of space in the living room to sprawl after a day of sightseeing. The kitchen was a bonus, and there is a grocery store nearby. The hotel is very quiet for being in such an urban setting, just a short walk from a T stop. I really liked not being in a sterile corporate hotel. It definitely made our Boston vacation more relaxing."}
{"sentiment":1.5,"text":"After reading some of the other reviews about the Thirty Thirty, I was pretty worried about my forthcoming visit! However, I had nothing to be worried about! We stayed for 5 nights from November 11th. We arrived tired after the flight from London to a very warm welcome, and we were able to check in early. Our room was big - we only booked a standard room, so maybe we got lucky. It was very clean, with a big bathroom, a kitchenette, tv, safe, hairdryer etc etc. There was daily maid service, and all the reception staff that we dealt with were friendly and helpful. I didn't notice any of the dirtyness or bad smells that others had commented on! The hotel is also in a great location. I would definitely recommend this hotel to others!"}
{"sentiment":2.5,"text":"Found the checking in and out was a breeze we came in and there was no line ups. I told them we were to receive vochers which they gave us no questions asked and upgraded the room so we had a view of the vegas strip as well. Very large suites and found no problems with aging of the rooms or anything else all was good from what we experienced. Only thing you dont want to do is use anything from the fridge or take anything from the snack service in the room as they are on sensors and you will be charged if you lift them off the holders they are in. Thought it was petty to have a fridge in the room and you cant use it as they have there goods they sell in the fridge but other than these small items the stay was great rooms were always clean and we had a lot of fun at the hotel."}
{"sentiment":0.5,"text":"We stayed here for 3 nights in September 2007. The room we stayed in was very small, no room for a wardrobe just a small cupboard. The staff where very good and the room was fairly clean, location is excellent. Because of the excellent location it can be a bit noisy at night, but at the end of the day you're in New York there arent many quiet areas it really is a 24 hour city."}
{"sentiment":1.5,"text":"We have just returned from a 2-day theatre trip and our first visit to this Hotel. We had a brilliant time, the room was large and well decorated with wooden floor and we were down in the basement which was very quiet and suited us perfectly, albeit down a few stairs. The bathroom ,as already reported by others, was a shower module and therefore very small but clean and it served the purpose well. We found the staff very helpful and had no problems at all. The locked luggage room is brilliant and suited us as we were not travelling home till later in the evening of the day we checked out - no problems in leaving our luggage for the whole day. The continental breakfast certainly doesn't have much choice, - toast, cereal and fruit juice - but we opted for paying the small charge for a cooked option which was delicious. All in all, we had a great stay and for an affordable hotel so near the centre of the city and with the buses running across from the hotel and the nearby Tube/Buses at Victoria this is an ideal base for a weekend break or short stay (for those who can't put up with small bathrooms). If you want big rooms all the time then you have to be prepared to pay megga bucks or put up with big room small bathroom, or small room big bathroom, take your pick! As long as things are clean and staff helpful then that's what counts. We will certainly stay at the Huttons in the future."}
{"sentiment":2.5,"text":"Awesome hotel location perfect the buffet breakfast very nice and fully halaal. Concierge staff most helpful.Free mini bar and free wifi Highly recommended to all my friends and family. Cheers Nasser and Ferouze"}
{"sentiment":2.5,"text":"Everything about the hotel was fantastic. The location is a min walk from times square, yet it is just out of the way enough to enable a peacefull walk home at night and good nights sleep. The room was clean and comfortable with brilliant views of lower Manhattan in the distance. Staff were friendly and helpfull, particularly the bar staff. My only, very small, complaint is that the Air conditioning in the room seemed to have a mind of it's own ! Overall fantastic hotel if a little bit sexpensive to buy drinks."}
{"sentiment":1.5,"text":"An absolute bargain! Stayed at the WRH from the 8th to the 14th Sept 2007.Our room was clean and cheap, which is pretty much all we wanted. The hotel is central to everything you want to do whilst in the Waikiki area...they are working on the hotel at the moment, but we wern't inconvenienced in any way - they shut the water off for a few hours the morning we were leaving, that's all.If you're looking to save some money, this should be your choice. Are you going to Hawaii to spend time in a hotel room? If so, choose somewhere else. If you want to be out and about, this place is just fine as a base and a place to sleep.Waikiki itself is VERY busy and commercial, if you're imagining an island paradise, i'd say definitely spend a few days or more on the North Shore - at the Turtle Bay Hilton. There are still plenty of natural activities to do close by to Waikiki, but due to the amount of people around the area, you aren't likely to be alone."}
{"sentiment":2.5,"text":"Stayed here during the Christmas holiday period. Rooms are new, clean, huge, and quiet. Easily the best deal in Vegas, as long as you don't pay more than $150 a night. We paid less than that during this period. Pros: cleanest, quiet room on strip. Very nice casino area and pool. Cons: Restaurants are all very high-end. You'll have to walk for fast food (if that's your thing)."}
{"sentiment":1.5,"text":"Nice location, I would say it's about walking distance to go everywhere. I mean, the trains are just underneath (yup, our room is exactly above the railway), the boats are across the street, as well as the busses. Moreover, it's only 5 min walk to the shopping alleys; even 15 min walk to the famous red light district. Breakfast quality is good, too. We would definitely go back there 1 day. Somehow, the hotel does not have any parking lot. The parking lot across the street would cost you EUR 55.00/night."}
{"sentiment":2.5,"text":"We have (literally) just returned from a 4-night stay at the Pavillon de la Reine and had to say what a wonderful hotel it is. We stayed there last year and fell in love with both the hotel, its location and Paris! So when we wanted to take my wife's parents to Paris this year (their first time) there was only one choice of hotel to make their stay extra special and nobody was disappointed. It is a very relaxing hotel with great staff, in particular the concierges are incredibly helpful and patient. They are undergoing some work inside the hotel - moving the reception desk, moving the breakfast room to the ground floor and adding a spa downstairs - but you really wouldn't be aware of the work going on other than a blank wall where the reception desk used to be. Apparently the work will be finished in May this year. The breakfast buffet is excellent with plenty of choice and perfect scrambled eggs. Although the hotel doesn't have a restaurant it really isn't required as there are so many wonderful places to eat nearby to the hotel (as well as 24-hour room service, although we didn't use this). I'm sure you can't go wrong but the concierges are able to recommend excellent restaurants tailored to your preferences. We particularly enjoyed Bistrot de L'Oulette (Stephane is an excellent host, knowledgeable and enthusiastic) as well as Gaspard de la Nuit (both on Rue Des Tournelles) and Le Carre des Vosges on Rue St Gilles. We stayed in a superior room and the size was more than ample and was actually bigger than we expected - especially for Paris. Place des Vosges is delightful and is in easy walking distance of Notre Dame and the Seine, Bastille, the Pompidou Centre and the Louvre. The immediate area around Place des Vosges also has beautiful shops of every description - but not the big chains of the Champs Elysees if that's what you're looking for! You really feel you're part of Paris staying in this wonderful hotel. It is on the pricey side, but you certainly get what you pay for in this instance. It is superb. Treat yourself and stay here."}
{"sentiment":-0.5,"text":"Amazing views, great place but they need more staff members. I waited at the bell desk, the front desk and the concierge desk while they worked with other guests. Had I seen a fully staffed desks (i.e. there were two positions at the concerige's desk, but only one person or three positions at the front desk but only one person) I would not be writing this kind of review. Had I see a fully staffed desk with a line, I would not be writing this review. Unfortunatley, I saw a skelton staff on thursday and friday nights, two prime night for a hotel like this. If you know what you want and how to get it, stay here. If you need help with your visit to NYC, then stay elsewhere"}
{"sentiment":1.5,"text":"We really enjoyed our stay here - the view from the 15th floor, while not of the Golden Gate, was wonderful, and the location rocked for taking the kids on cable-cars to Fisherman's Wharf, Ghiradelli Square, and walking to Union Square and Market Street and SoMa. It's within a couple blocks of the Ritz and the Fairmont, so a safe neighborhood (though don't stay here if you can't walk on hills! It's at the top of everything.) Close enough to walk over to Dottie's True Blue Cafe (get there before 8 or after 9!), which makes breakfast much more fun (though we also took advantage of included bagels and cereal and juice at the hotel). Beds weren't overly luxurious, but very comfortable - we had two queens and a fold-out sofa bed that wouldn't work for adults or teens, probably, but was great for our 8- and 6-year olds. It was SO helpful having the little kitchenette, 4-person kitchen table, enough room to spread out our things, and a bedroom with a door to close - you won't get that many places in SF. We found it beat renting an apartment because the service and help of a hotel is so useful. We used the house computer as well as the included Wi-Fi, both were great. Staff was genuinely enthusiastic and helpful and nice to our kids, which we appreciate. The rooms are clean and perfectly attractive but a little beaten-down by time around the edges, which we were just fine with, even though I'm usually very picky about decor. Only actual complaint was that hot water could be a bit waffly - there was plenty, and very hot, but it was hard to get a good, regular mix in the shower. Parking was $35 a night, so be forewarned, but there's no searching on the street or tickets, so we were fine with that, too."}
{"sentiment":0.5,"text":"I was placed in this hotel by my client. It was exceptionally well-located with regard to my business venue... and I dare say well-located in general. The Upper West Side is still close enough to all of the greatness New York offers... but quieter and more civil. Being so close to Central Park the neighborhood also feels more European and less frenetic. Some wonderful museums and restaurants are a short walk from the hotel. The doorman was friendly and helpful. Evening check-in was efficient but NOT welcoming or friendly. It seemed as if my associate and I had interrupted a conversation between the two receptionists. Neither the man nor woman welcomed us. There was no other guest at reception. I greeted them both and asked with a smile, \"Where does the line start?\" Now admittedly, my humor is not appreciated by everyone, but they both just stared at me... they said nothing. No smile. No greeting. Finally just \"What is your name Sir?\" The friendly doorman delivered my bag quickly and offered to place it (it's heavy and large) wherever I wanted it. The room was surprisingly spacious for NYC. Some of the furniture (not all) was beginning to look a little tired but all in all it was an inviting decor. The room and bathroom were spotless... except there were candy bar wrappers and other unidentifiable things on the floor between the nightstand and wall (I was looking for an outlet to charge my phone). I just wrote spotless... and 99% of it was... but there was a piece of onion (yes, onion) and some crumbs on the nightstand table top itself. The very cool and sophisticated radio/iPod-dock/nature-sound/clock had the correct time but was not illuminated and could not be seen during the day without staring into the front of the display and reading the black-on-black digital display. It could not be seen at night at all. Neither the radio nor nature-sounds worked. The bathroom was small but fine and the tiles, tub and sink were gleaming. Everything worked in that department. Two double beds, each with mattresses far too soft for my taste, led to a sore back each morning (my associate had the same comment). I would have liked a couple feather pillows from the many pillows provided, but alas, all foam. I didn't sleep well either night... (ditto my associate in his room). There was an empty cigarette pack and some scraps of paper on the floor outside my associate's room for the entire first day of our two-night stay. He picked it up and moved it to a telephone table outside the elevator. It stayed there, uncollected for the remainder of our visit. We had drinks at the attached restaurant. Excellent. Warm and friendly service. We didn't eat there but it was very inviting. Super decor and very alive. Not noisy. Looked great... as was the menu which we peeked at. The two elevators are slow. Morning checkout staff was friendly and efficient. This property is really close, in my opinion, to being a VERY GOOD rating. Management needs to remind some of the employees what their mission is (to wit: hospitality)... and urge their housekeeping staff to be more vigilant."}
{"sentiment":2.5,"text":"When you step out of the station - take a look around, and you'll spot the hotel (the big signs over the roof of the building are prominent) and walk to it. When we reached the hotel, we were treated really well throughout our stay. Always greeted with a smile, and \"Have a nice day\". Had the room cleaned both days we stayed, and the cleaner was really cheerful and friendly, even asking how yesterday went. Ok - the room... Well, I can see how some people have faulted it due to the old fashioned styling cent cent s - but we didn't mind at all. The beds were clean, spotless - comfy. The bathroom was well lit, clean and well - did what it said on the box and it was all good. We actually walked in and thought - \"this is nice!\". We were on the fourth floor, and towards the back of the hotel ( I think). Any advice? Well I would ask for a room without the view, that is if you are a light sleeper, as we did and we didn't hear anything. It was a Saturday, so we didn't want to be kept awake with the rest of Amsterdam out partying (well..after we had finished our bit that is!). We went as a couple, and we managed to have a great time wandering the streets and always finding our way back (thanks to the hotel location) and we were in the middle of decent coffee shops (they need to be within walking distance!) and the tourist bits. Oh yeah, don cent cent t eat the waffles and cherry sauce for breakfast cent \" you cent cent ll only miss them when you leave! All in all, great hotel cent \" just book it already, you won cent cent t fault it."}
{"sentiment":0.5,"text":"Prior to my visit, I was looking forward to my stay at Hotel Tiziano, but left the establishment disappointed. Let me start with the good points of the Hotel. It is in a fantastic location - close to everything. There are wonderful shops and restaurants nearby. The hotel entrance was impressive, the rooms were clean, the ceilings grand. The complimentary breakfast was wonderful. The downside to it all? The front desk person was unapproachable. He did his job, but made one feel incredibly unwelcome with his standoffish demeanor. I dreaded every moment I had to pass by the front desk, and that feeling alone just doesn't hold well for what's supposed to be a 'relaxing and enjoyable' stay. Besides that unfortunate glitch, I still I had a fabulous time overall in Rome. And when I do go back, I will find accomodations elsewhere."}
{"sentiment":1.5,"text":"I was here for business (even though I work in this city) and stayed for three nights. The room was well appointed - King bed, 31 inch flat screen TV, desk, chair with ottoman, fridge, safe, and iron. My only complaints about the room (besides the wall hole that was patched but not painted) was the TV is analog (very grainy on certain stations) and the towels and bedding were somewhat scratchy. The bed itself was comfortable and the pillows were great. I didn't have to use wireless connectivity but they do charge $12.95 a day to use it. The restaurant on the second floor (Maxwell's) was very good. There is a bar on the 28th floor. The staff at the hotel are very quick to answer any questions and the hotel is pretty centrally located. It seemed a little overpriced but it's downtown to that is to be expected. Overall, I would recommend (I wouldn't tell anyone not to go there)."}
{"sentiment":-0.5,"text":"Keep Expectations Low My wife and I spent 5 days at Natura Park Resort from Oct 11-15th.It is a beautiful place, with outstanding landscape and lots of birds.Our biggest mistake was using Cocoa Tours, they were a joke. We arrived on Wednesday afternoon and had to track them down in the lobby only to have them take our main travel voucher and keep it (note here: run at least 2 copies of your paperwork and KEEP at least one at all times). The people at the resort asked us for this 3 separate times and were not happy we did not have the pink copy that the tour people kept. We finally got a note from the rep to meet him Friday afternoon (keep in mind we arrived Wednesday) to explain the all inclusive guidelines and discuss excursions. We asked to go on the shopping excursion only to be informed they only went Mon-Fri and we were leaving on Sunday, BUT if we wanted to pay $40 each they would take us on Saturday. He also informed us that there is a $20 per person exit fee to be paid when you get to the airport; NOTE: There are no exit fees to leave the DR!! He was after some quick cash!The only real shopping we go to do was at the airport when we left. The resort is quite a ways from anything and there is little to do but lay by the pool and relax, which is all we really wanted to do anyway, do not expect much more.As far as the people, I will leave it to say that Americans seem much more welcome in other areas of the Carribean. The people were cordial but not overly friendly and the language differences seemed to be a problem only when they wanted it to be.The resort rooms are older and contain quite a bit of mold and mildew, a roon freshener would be a good idea to bring. They kept them clean and with a good tip, you can even get an extra bottle of water.If you are after quiet and relaxing without expecting more than a Motel 8 atmosphere you would enjoy a visit there."}
{"sentiment":2.5,"text":"What a great find! Perfect location, great staff and beautiful rooms. The hotel feels like a modern boutique hotel, but at half the price AND with breakfast included. Just a short walk to all the city's great shopping, restaurants and nightlife. We are definitely going back!"}
{"sentiment":1.5,"text":"We vacationed here in October with 3 teens and a pre teen, the staff was incredibly helpful even giving my daughters inside scoop on great shopping places, were right around the corner from a LARGE mall and many eating establishments, it was a perfect location with ultra clean rooms! We loved every minute of our stay and will be coming back!"}
{"sentiment":1.5,"text":"service was great through out: front desk, restaurant, housekeeping. Room was fine. No special features. Free wifi access was unexpected and appreciated. Location is 5 minutes from the beach. Pet-friendly is why I stayed here and would stay again, with or without my dog."}
{"sentiment":2.5,"text":"The hotel was very beautiful. Everything was clean and new. And the area of the hotel was very good. We also found out that best restaurants was at the hotels street. The only thing that we weren't so satisfied was the size of the room. It was quite small."}
{"sentiment":1.5,"text":"Great location, fantastic room and good service. Tea making facilities, free wi-fi throughout hotel. For 3 stars we were very pleasantly surprised. We'll be back again without doubt."}
{"sentiment":1.5,"text":"This hotel was excellent, a hidden gem. Our room was clean, the beds were extremely comfortable, and although our room was on the same side as the 405 freeway, the noise wasn't a problem. The only downside was that the room was a little on the small side, but certainly not cramped. Breakfast was very good, even though the dining area is outdoors, it's still undercover, and was quite pleasant for this time of year. The front desk staff were very helpful with information on buses and directions around the area. We booked a couple of tours through the front desk, and we were happy with the service. The buses along Santa Monica Blvd were regular enough, which meant that it was easy to get around, with frequent services to Santa Monica and Hollywood. There were a few restaurants around - Thai, Chinese, Middle Eastern, Mexican, Italian - and Delores' Diner, which we went to and had an inexpensive meal, but very filling. There is also a Subway across the street, if that's your thing. Overall, a great stay, and we would certainly recommend this hotel to anyone wanting a budget alternative."}
{"sentiment":1.5,"text":"Rented a unit from Chana Cohen. Very easy to deal with, very fair value for lovely unit. Unit could use some minor repairs, but was clean, quiet well located with great access to everything. Great stay in a great place. Paul & Delores Johnson"}
{"sentiment":2.5,"text":"My daughter and I stayed here for one night and I was so impressed with many details of our stay. I booked the Algonquin via the Marriott website (Marriott Reward Member). It is close to everything! Great restaurants in the area. Duane Reade (essential for those little items) just around the corner. The parking garage across the street was very reasonable to my surprise. The hotel was fantastic. It was so nice to stay at someplace 'different' than the usual modern hotels I am used to visiting. The hotel was lovely. Historical old New York. I had never experienced something to refreshing. Best of all was the staff. WOW!!! Friendly and helpful is an understatement. They couldn't have been more wonderful! I travel ALL the time and this will remain on the top of my list for NY hotel close to everything! Best of all, my daughter received \"Matilda\" the cat when we arrived and upon checking out was fortunate enough to meet the real Matilda at reception. A great night stay! An exceptional staff! And love the Marriott is apart of this hotel!"}
{"sentiment":2.5,"text":"I have been to Paris many times, but this last vist was the first time I stayed at Le Petit Paris. I was very pleased overall. The hotel was immaculate, modern, and very comfortable. The honesty bar was a nice touch. My room (a \"classic\") was a bit small, but since I was on my own that didn't matter."}
{"sentiment":2.5,"text":"The hotel isn't very well marked and after searching for a little while we realized it was a glass door to the right of the cafe on the corner. There is a staircase that is right inside the front door and at the top of the stairs is the check in desk. The staff was pleasant and spoke English well enough to communicate anything that was necessary. The elevator was tiny and there was only enough room for one person and baggage at a time. The hallways and the room were also very small. However, after traveling through Europe I have come to expect that places are not marked well and rooms are tiny. The room had a great view of the river and Notre Dame. It is directly over a very busy intersection but surprisingly it was pretty quiet with the window closed. However, there ambulance sirens in Europe are very obnoxious and that sound will definitely penetrate even the thickest walls. Fortunately, I'm not a light sleeper so I did not notice any noise. The bed was not the most luxurious but I now realize that is standard in Europe too. The hotel and room were decorated nicely and it was generally a comfortable stay. The location was excellent for our needs because of the proximity to Notre Dame and the Metro station is directly across the street. The Metro was a little intimidating but with a little help and a map from the front desk it was the easiest way to get around Paris and see all the sights. The hotel breakfast was light but substantial enough to get the day jumpstarted right. The hotel also sold bottled water that I could take with me on the town. It probably cost a little more than I could have paid elsewhere but the convenience was more important to me. Overall, satisfied."}
{"sentiment":1.5,"text":"Ruzzini Palace Hotel is ideally located and a very stylish establishment. The experience of catching a water taxi to the steps of the hotel should be a must for all travelers (spend your euros on that rather than a gondola ride). We stayed in a standard room tucked up in the rafters and it was very comfortable and cleverly appointed to take advantage of the limited space. The view was wonderful. The tea-making facilities and desk nook were appreciated. The breakfast was delicious and the waiting staff were friendly and helpful and all spoke English. So the Ruzzini Palace gets most things right. My only quibble is that my booking supposedly included free wifi and a free welcome drink. When we arrived I had to argue with the reception staff member until he (reluctantly) agreed to let me have 24 hours free access (when we were booked in the hotel for three days). Needless to say, no free welcome drink was forthcoming. Why advertise these 'extras' if you are not going to honour them? (Free wifi really should be a standard feature of any good hotel in 2010.) I didn't need a drink and would not normally expect one but given that it was prominently advertised it made me feel peevish when it wasn't forthcoming. Perhaps we caught this staff member on a bad day or perhaps only guests staying in the superior rooms get the red carpet treatment? Despite these minor criticisms, we really enjoyed our stay and would recommend the hotel to other travelers. Just be ready to stand up for your entitlements."}
{"sentiment":-0.5,"text":"I recently went on a three night business stay at the Bentley. I chose it due to close proximity of hotel to a nearby hospital. I arrived around 11pm, to find that there is no car valet. You have to drive to a nearby parking garage. The parking was not $20 a day as mentioned in other reviews, but $30.00 a day. After a long walk with my bags to the front door, I entered the smoke and alcohol stench drenched lobby. I requested a high floor room, which was denied, due to \"all booked up\", as I listened to a caller requesting another room, which was accomadated. They took my credit card in case, \"you smoke in a nonsmoking room\" (I do not smoke) although my company paid in full for the three nights. The hotel The decor was nice at first glance, very trendy, animal print floors, and nice linens. However, upon entering the room, the AC was SO noisy. The room smelled of smoke, which was mixed with mold smell. The carpet was drenched with leaking airconditioner fluid. I called the front desk to let them know, and they informed me that they would send a maintence worker right away. I requested another room, and they denied me again, and told me that this is what happens when you check in at 11pm. The maintence person came, and could not fix leak, needed more tools ets. I requested he not come as I had to wake up at 6am. The front desk women were some of the rudest staff I have come across. I stayed the night, after the night manager said he would give me a much better room the next day. Next afternoon, I had to explain my story again to the hotel staff, only to be downgraded to a smaller room. Thankfully it was much cleaner. Upon check out, I called down to request a final bill. They said it would be ready by the time I got downstairs. I checked out, and requested to make sure that they did not charge my credit card for the room, and the desk person said that everything was prepaid by my company, and there is no written/ printed bill to give me. What hotel cannot print out a invoice!!! Checking my credit card statement, of course the Bentley charged my card! I am not sure if they charged the company card, but I wouldnt' put it past them. Never again will I stay or send my coworkers to stay at this sneaky, uncaring, dirty hotel."}
{"sentiment":0.5,"text":"The hotel is in the pleasant embassy quarter in the north east, too far away from the centre to walk, but a relatively easy bus ride away from the Repubblica metro stop. Still, for such a distant location it is an expensive hotel. Upon first view I tended to understand the steep price, because the Principe Torlonia looks great from the outside, and the garden, while not big, is also very nice. The big problem came when entering the room. I should point out that we didn't stay in the main building, so I cannot comment on those rooms. We stayed in one of the special hotel suites in the little, separate building in the garden. While these suites were comfortable enough, the smell of mold and fungi was so strong that one could barely stand it. Ventilation did not solve it, so it must be a persistent problem. For this price this is really unacceptable. So if you decide to stay at this hotel, request that you are in the main building."}
{"sentiment":2.5,"text":"Stayed here for four nights on my West Coast America Trip. Checked in on a Monday afternoon but it was still very busy. Room was large with an excellent view of the Strip. On a downside the TV was not a flat screen and could do with an update, Got an excellent rate of 55 dollars a night. While we were at MGM Grand we tried the MGM Buffet which we didn't think that much of. Rainforest Cafe, however was excellent although quite expensive. KA is abosutely fantastic and would thoroughly recommend this when you are in Vegas. Pool had a excellent lazy river but beware it shuts early at 6pm which was a bit annoying! The hotel was in an excellent location. Would recommend to anyone who gets a good deal!"}
{"sentiment":0.5,"text":"I'm 22 years old and was placed at this hotel as part of a Contiki tour. I booked 2 nights before the 2 started in Amsterdam so I was at Nieuw Slotania for 4 nights total. I read all the reviews before I left and was horrified, but just thought I'd go and see for myself. I'd already booked the tour and didn't have the option of which hotel to stay at--so i was stuck. Anyway, the area was not \"dangerous\" at all as some have reviewers here have stated. Yea, location sucks, but the tram gets u anywhere easily and a taxi back to the hotel from the center is only 10 euro. Computer/internet access was free. The rooms are fine (although there was no air conditioning). I had no major complaints about my stay here at all. No, it's not a \"project\" type location either. There's a great eatery next to it, too. There are probably better hotels closer to the city centre, but this hotel was absolutely fine. Email if you have any questions... contradictionz_000@hotmail.com"}
{"sentiment":1.5,"text":"My first trip to NYC was great due alot to the stay at the Wellington Hotel. The location was perfect, walking distance to most of the destinations we wanted to see. The staff in the gfiftshop arranged a tour with advice and a smile. The room was large with two bathrooms (!) and a view of Central Park. The staff were all professional and courteous. We had a problem-free, relaxing stay. I would go back in a heartbeat."}
{"sentiment":1.5,"text":"We just returned on Sunday from GSP. This is the third resort I have stayed at in the Mayan this year. The resort was excellent as far as service and the rooms go. The grounds were very nice and well kept. The buffets were average but I am not a buffet fan to begin with. We ate at the Miso, The Grill, Mexican, Mamma Mia and La Fondue. They were all very good other than La Fondue. We had no problems getting reservations. Did them all at once. The one thing that stood out about this resort was all of the air conditioning. Even the theater is indoors and air conditioned which was a very good thing because it was very hot and humid. Speaking of the theater, my 16 year old daughter absolutely loved the entertainment. The quality of the shows were pretty good in comparison to other resorts I have been too. There was pre-show entertainment in the courtyard which was also very good. Do not go to this resort is you are looking for Mexican flair. There are no colorful buildings, just plain white clean modern looking ones. The resort is very big and it was a hot walk to the beach when your rooms are close to the lobby but I preferred to be closer to the lobby and buffets etc. The beach was the only disappointment for me - the ocean was brown due to the Mangroves draining into them - the mornings would be clear but by the afternoon the brown would come along the shore line. I am a beach person so this was a huge disappointment. I have friends that stayed here in February and May and they had no issues with brown ocean. I understand it comes with the rains although we only had about 15 minutes of rain the whole week we were there. Shaded chairs were hard to come by even at 8:30 in the morning. For the price we paid, I was very happy with the resort. I liked the Barcelo Maya Tropical better but only because the buffet food was better and the ocean was nicer."}
{"sentiment":2.5,"text":"This hotel had everything. We actually stayed in the villas (Las Casitas). If you like golf, the course was in good shape and had some amazing views. If you like gambling, the tables were fair and the dealers were fun to talk to. If you prefer just sitting by the pool or on the beach, you have a gazillion to choose from. You definitely have to go to the Yunque Forest and see the waterfalls. The only drawback is that it is a far trip to Old San Juan and the best beaches are on the west side of the island, which is not close to Fajardo."}
{"sentiment":2.5,"text":"We found this gem by searching tripadvisor for hotels with high scores on the romance scale. This one really foots the bill. We were cozy room on the top floor appointed with exposed beams and period - late nineteenth century - furniture. The view from the balcony to the north included the Pantheon, the tower of Notre Dame, and off in the distance, Sacre Coeur. The hotel provided a great base for exploration of the literary loop, around the same neighborhoods frequented by the likes Hemmingway and Sartre. The room was spotless, the staff greeted us by name on arrival, and you could tell that they made a concerted effort to pamper their guests. We skipped the hotel breakfast in favor of the broad selection of local bakeries and cafes."}
{"sentiment":1.5,"text":"This is a great hotel to visit Islands of Adventure and Universal Studios either by foot or water taxi. We stayed on the club floor which is the best deal as there is a continental breakfast and then drinks throughout the day. Starting at 5PM there is complimentary beer and wine and great hors d'ouvres which is different every night. We made it our dinner 2 nights. The rooms are most comfotable and the decor of the hotel is VERY hip. It is a great way to relax after exhauting yourself in the parks all day. Would definitely go back and stay again."}
{"sentiment":1.5,"text":"Recently stayed at the Alexa over Christmas. Unfortunately the airline lost my luggage. I asked for a robe from housekeeping and they brought us two within half an hour, which we were not charged for. Our room was quite big and bright with almost floor to ceiling windows overlooking Canal Street. The location is excellent - we were able to replace our lost toiletry items Christmas Eve at the Walgreens across the street and I was able to get a t-shirt from the souvenir shop next door. My only complaint is that we only had one glass upon arrival, when I requested the robe I also requested an extra glass. They brought two, but the next day housekeeping removed them and we only had one glass again. We were lucky enough to find the glasses sitting outside the door, so washed them out and hid them in the closet for the rest of our stay! I would highly recommend the Alexa and would stay again. The staff were all very friendly and helpful."}
{"sentiment":2.5,"text":"At The Orleans Hotel/Casino Las Vegas, we received excellent service from valet to check-in, housekeeping, restaurants and cocktail waitresses. Beautiful suites with wet bar, dining table and all the necessary toiletries. We enjoyed the theaters(there's 18 to choose from), awesome 70 bowling lanes, great restaurants has great value, include TGI Friday's, Fuddruckkers, Subway, Baskin Robbins Ice Cream, Sbarro Pizza, French Market Buffet and several other fine choice restauarants we will dine at next visit. Beautiful pool area for this summer. Huge Arena always has an event. Best of all The Orleans Hotel/Casino is Safe, Clean, Friendly Employees. Many fun, exciting games to play and everyone wins a little something."}
{"sentiment":1.5,"text":"My wife, brother and sister-in-law stayed at the Milburn for five nights from 9/15/07, based on the mostly positive reviews here on TA. We thoroughly enjoyed the hotel. We had the studio queen rooms, which were quite adequate for our needs. It's clean and comfortable. The beds were excellent. The kitchenette was very useful. The bathrooms were nice although a bit on the small side. It has a beautiful, cozy lobby with a nice workout room with flat screen TV's off to the side (which I used once and enjoyed). The staff were very friendly and helpful and even took our picture a couple of times. If you have reasonable expectations for what you're paying, as compared to the other upper west side hotels, and you should be very pleased. The best part, however, is it's location and value. It's located on the upper west side close to all conveniences you can imagine. The subway (2 stations) is very close. Central Park, Lincoln Center and the Museum of Natural History are within a 10-15 minute walk. Very good restaurants are within walking distance (try the Manhattan Diner at 77th & Broadway, where George Clooney was filming a scene from his new movie next door while we were eating!). The hotel is a few steps from Broadway and 76th St. is VERY quiet, which offers a welcome reprieve from the hustle and noise of the city. It was the best value, in my opinion, on the UWS based on all the research I did."}
{"sentiment":2.5,"text":"For those who want to see nothing but other tourists, pay outrageous rates for an OK room, and put up with noise and traffic, this isn't the place for you. The hotel is located in a Parisian neighborhood near two handy metro/train stations (Rue de Boulets & Nation) and across the street from the best (Jewish) bakery in the entire city. The newly-refurbished rooms are gorgeous, and, although they are small, there's plenty of room for luggage and excellent storage for clothes and other essentials. Free WiFi is included and laundry and petite dejeuner are available. There are excellent restaurants within walking distance, and some marvelous shops, selling everything from fantastic fabrics to designer clothes. The staff is the best we've ever encountered; especially Zyad - who knows everything about anything in the city. We almost want to keep this secret to ourselves but decided to share. We won't stay anywhere else - why should we?"}
{"sentiment":2.5,"text":"Large superior room with a lovely view We stayed at the Globus across June and July 2005. Our superior room was nicely decorated, large and had a lovely view. There was efficient air conditioning and a large bed. The bathroom was large and tastefully tiled. There was good TV channel choice with BBC and CNN. We'll definitely stay at the Globus again!"}
{"sentiment":2.5,"text":"This hotel was perfect for a relaxed and friendly stay in Istanbul. My girlfriend and I planned to stay at the hotel for just our first night and then find something cheaper. However after the exceptional friendly service, clean and comfortable bedrooms and breakfasts overlooking the Bhosphorus we couldnt resist staying for another three nights. Definately worth paying a little more for this hotel, makes a stay in the hectic bustling metropolis a piece of cake. Also great location, close to all of the main sights. Thankyou to all the staff that were so helpful and friendly throughout our stay (especially the manager who lent us an umberella that I managed to leave in a taxi - sorry!) Ben"}
{"sentiment":1.5,"text":"I like the hotel vey much! Reception staff is cheerful, welcomin and helpful, especially Maria and Ahmed Ibrahim, they make you feel like a very valued guest! They helped us with all our questions. Next time we will come back again to Landmark Grand!"}
{"sentiment":2.5,"text":"We booked a triple for a girls vacation in Paris. This hotel exceeded our expectations for the price we paid. The room was clean and modern. I'd post my photos, but they look exactly like all the others posted! It was small, but had enough room for us to move around. The staff was very helpful, and the location was perfect. Close to the Metro. Within walking distance to many great restaurants and shops, not to mention the Eiffel Tower. I would absolutely stay here again."}
{"sentiment":2.5,"text":"I've now stayed in Paris three times in the last six months - Hotel l'Empereur, Hotel Muguet, and Hotel le Bellechasse. All three are in the 7e - and I would recommend all three. I'm perplexed why Muguet is rated so much higher than l'Empereur - they are nearly identical. L'Empereur was 5 euros cheaper, but they are on the same street, similar decor, both quiet, both modern decor, tvs. Actually, I would rate l'Empereur higher than Muguet, because the bedroom and bathroom were bigger, with a rainfall shower, whereas Muguet had a much smaller room and shower. Both had good towels and bedding as well. I can vouch for the air conditioning working well also - it was a record warm temperature for April and the room was cool enough for sleeping. Both are just around the corner from La Tour Mauborg metro station, and also near l'Ecole Militaire station as well. Fun shopping and cafes along Rue Cler as well. my only complaint (and a minor one) is that the shower is one of those that doesn't really have a lip, so the water tends to get on the floor, but that's a very small complaint. (for the record, while la Bellechasse is clearly a notch above these two, it's also 150 euros more a night, and our room only had a hand-held shower). I would save your money and stay here instead. Also - skip the breakfast at all 3 - not worth the money. Buy a pain au chcolate at a local bakery and a piece of fruit instead!"}
{"sentiment":0.5,"text":"My hubby and I stayed here for 6 nights from 29th October 2006 to 4th November 2006. Although we did encounter some problems with the hotel, we didn't mind our overall experience in the hotel for some reason. Probably because the place we stayed the week before was ALOT worse! Ok, the positives first: Yes the rooms are small, but we expected it to be small so we weren't too phased; They have FREE broadband internet in the rooms, I hooked up my laptop and away we went. I found the connection pretty fast as well. Other hotels charge a fortune for using the internet in the rooms, so this was a BIG positive; The staff at the front desk and porters are fairly friendly / helpful, although check in / check out can get quite hectic - and we had to sometimes wait awhile to have queries answered as there were people everywhere and only 2 people on the front desk; Its a great location next to Hyde Park, and close to both Queensway and Bayswater tube stations; Now for the negatives, which I must say were mainly to do with the housekeeping rather than the front desk / porters: We tried to check in at 9am on the Saturday and the room wasn't ready, which was fair enough.. so we left our luggage with them.. which is all ok. The negative was that we came back at 1.30pm and it wasn't ready, then back at 2.15pm and it wasn't ready... it wasn't until 3pm that it was ready because housekeeping were behind in cleaning the rooms; On the last night, housekeeping had not replaced our bathroom with 2 large towels (only small towels were replaced). At 9pm I called reception and asked for 2 large towels and was told they would send them up. At 10pm I called them again and they apologised that the porter was busy before and will send it up now. At 10.30pm my husband called them AGAIN and they said they will send them up right away. We finally had someone at the door only to tell us there were no more large towels left??! So he gave us 3 smaller towels. I didn't really enjoy drying myself from the shower the next morning with a face washer!! There was some problem with the laundry that day or something. The only other grumble would be that I found the housekeeping most days to be overall sloppy. One day we were out of tissues and it wasn't replaced. The bath/shower wasn't cleaned very well. That's it. We didn't use the restuarant / bar at the hotel so I can't comment on that. There are lots of restuarant / bars around Bayswater anyway. Overall, not too bad an experience."}
{"sentiment":1.5,"text":"We booked a room at the lonsdale hotel which is next to British Museum. The hotel is in the good location. There's a park at the corner and having quiet neighbors. And the room prices are reasonable. The staffs are helpful and friendly. The little asian boy can tell the stories behind the interesting places. Everyday in our stays, they changed the towers.Although the staffs are weak in English, we like them for their honesty. I'm sure i'll come back in next summer. Thank you lonsdale hotel."}
{"sentiment":1.5,"text":"My family stayed for two nights during our trip to Universal Studios. Location wasn't too bad , we walked to Universal the first day. A little bit of a hike going to Universal, not as bad coming back to the hotel. The room itself was clean but I thought it would be bigger since it was called a \"Junior Suite\". It did come with a sink, good sized fridge and microwave. The pool, though heated, was a little disappointing. Very small, I think one of the smallest pools I have ever seen. We almost thought it was a hot tub. The breakfast was fine, it actually filled us up until lunch time at the park. Overall not a great hotel but worth the price."}
{"sentiment":2.5,"text":"We stayed 4 nights in the Signature, booked through their website. We used the promotion with the code \"birthday\" and since my husband's birthday fell within 30 days of our stay (yes, they check ID) we got to upgrade to a One Bdrm Suite for free. We stayed in Tower One - it was perfection!! Quiet, comfortable, and we had everything we needed - fully stocked kitchen, lots of thick towels, June Jacobs spa collection shampoo, conditioner, and body lotion, two white bathrobes, many pillows, luxurious bedding, helpful concierge, good housekeeping, valet parking...you name it, they can get it for you. Beautiful suite - granite counters, large showers (there are 2 bathrooms in the One Bedrm Suite - one off the living area and another off the bedroom) great appliances in the kitchen, large jetted tub in one bath, and wonderful storage - his and hers closets, room safe etc. This place was awesome! Yes, we did have to walk a bit to get to MGM but the moving walkways were helpful and it was a treat not to have to walk in the heat. All parking was valet - if you called down, your car would be waiting when you stepped out the door. I am still stunned at how quiet our room was, and the king-size bed was amazing. With the Signature, you can use their pools or the MGM pools too. Only negative was having to pay the resort fee ($20 per day) but we were notified of that in advance. When we return to Vegas, this is where we want to stay."}
{"sentiment":2.5,"text":"First the negatives.Wife was hoping for a bath,but the shower we had was great.Only stayed 4 nights and decided to use the dinner buffet on the last night.Was not that impressed.Food was ok but $43 for me and the missus?We ate cheaper else where with better food.Good points.Great location,bus stop right outside hotel.Room was large and clean with a great view of the mountains(tower 2)Check in and out quick and easy.Fare by taxi from airport $16.Air conditioning was very good"}
{"sentiment":2.5,"text":"On your travels away from home, the Grand Club at the Grand Hyatt Hong Kong, will cater to every comfort and utility need in the meantime. Concierge service for visas to onward destinations, meeting rooms and business center for your business needs, a Club Lounge with a spectacular HK harbor view available all day and a staff that remembers and responds to your every need. For me it's a one stop shop of business and comfort. I highly recommend. D"}
{"sentiment":2.5,"text":"Of the four gaslamp hotels I've ever occupied, I like this one the best.. The location is great and the room was great. I had a 12th floor room with a corner view and the bed may be the most comfortable I've ever slept in."}
{"sentiment":2.5,"text":"We stayed for 9 days at the Kadani villa with family and friends and we all had a great time. We used our Disney vacation club points and got a two bedroom savanah view. Unfortunately we were so busy that we only enjoyed the animals from our balcony a few times. There are large windows everywhere in the hotel so as you walk pass the lobbey, you see different animals outside eating and just hanging. There are view points that you can go to enjoy the views so may not be worth to have a savanah view. The hotel is amazingly decorated and so clean. The staff were all friendly and everyone was either greeting you or helping you. Kadani is the smaller and quieter side compared to Jambo house. That place is nice too but what a zoo. Jambo house is nicely located with all the restaurants, bigger gift shop, and bigger pool. The hotel shuttle transfers guests from the two villages every 5 minutes so not a big deal to us. It is not far to walk but with two little kids and hot humidity heat, the van ride is nicer. The disney express buses stop by Kadani first to pick up passengers but drops off at Jambo house first. So we always had a seat on the bus taking the ride from kadani but not so if you wait to get on the bus from Jambo house. The pool at Kadani has a nice water park for kids. The main pool has two slides (one small one and one big one). The larger pool at Jambo is very nice with a fun medium sized slide that even my two year old can enjoy. The pool games were great for kids and adults and we can even win prizes. The rooms were very nice and the master's has a king size bed and a larger bathroom with whirlpool jets in the tub. The large shower is nice also. The single chair in living room folds out a twin size bed and the sofa converts to queen size bed. There is also a third full bathroom in Kadani villas but not at Jambo. The rooms are clean and plenty of amenities. We ordered groceries beforehand and they delivered the day we got there and put all the stuff away for us which tells you the level of service disney promotes. We went to every park and waterpark also. We used the disney buses for all our transfers and they are 90% of the time prompt. Once again, certain times it is so crowded on the bus that it is literally a sardine can. The restaurants are excellent. We went to Sanaa and Boma both very unique and tasty foods. Did not go to jinko b/c so expensive. Mara provides all kinds of snacks and quick meals and we never have trouble getting tables. We bought a disney mug that has unlimited refills on soda and coffee for $15. My husband drinks alot of soda so it is worth for us although you can not refill it at any of the parks and waterparks. Only at the resorts. Everyone knows about the disney parks so I'm not going to go over them. Waterparks are the best I've ever seen. So much fun for all ages. Downtown disney is full of life especially at night. You can't go wrong visiting there at night. There are a ton of people, musics, performers, shops, and excellent restaurants, how can you go wrong? Make sure everyone is well hydrated and strollers are a must for those with kids (even if they are in grade school). It is a huge place and lots of walking back and forth required. Alot of rides for little ones but 40inch seems to be the requirement for more thrilled rides. Just mix the rides with the shows so you can find rest and air conditioning in b/w the lines and the heat. It rained everyday we were there but unlike 4 years ago, the rain poured hard and lasted sometimes hours instead of minutes. We used ponchos but it rained so hard that the streets were flooded in minutes so umbrella seemed like a better idea. Have fun and all animal lovers or those with kids should experience this place at least once."}
{"sentiment":1.5,"text":"I've stayed twice and both times the room I had was massive - the suites are basically apartments. Remarkably good value for the space you get. Also in a great location, right across from the zoo. Very fine looking building, perhaps slightly passed its best on the interior, but a really nice change from predictable chain hotels."}
{"sentiment":-1.5,"text":"Booked for 2 days commencing 20/03/11 however on arrival to the hotel found the rooms very unclean:- rooms smelt and felt damp, hairs stuck to bed linen, bed linen did not feel clean, pillow cases dirty and damp patches on the beds. Refused to stay in the hotel. Guy at reception said he had stayed in worse!! Please do not waste your money and book this hotel, it will spoil your holiday."}
{"sentiment":1.5,"text":"My family had a small reunion at the Handlery Hotel for three days in late July. I had been staying at another hotel for a conference and switched over to the Handlery because the first hotel did not have rooms available for the three nights we needed. I had done research on Tripadvisor and decided that the Handlery sounded like a good choice. I was not disappointed. As stated in previous reviews, the furnishings and decorations in the rooms were pretty old --very 70's. However, the rooms and the hallways were clean and there was upgrading in progress during our stay. We did not get to use the pool although it looked lovely. A young girl was swimming and the temperature of the water seemed warm enough. Our room faced the street, and it was not at all noisy. The best asset of this hotel is its great proximity to everything. There are wonderful restaurants within walking distance and the muni line is just a couple of blocks away. The rooms were affordable, the staff polite, and the location was excellent. It may not be the place to go if you are loking for luxury, but if you are prepared to have a pleasant, bare-bones experience, this hotel is the answer."}
{"sentiment":2.5,"text":"The Silver Cloud had everything you might have wished for in a hotel. Lovely room, refrigerator, laundry on every floor, pool as well as an extremely helpful staff.. Although on the outer edge of downtown, there is a shuttle that can drop you off and pick you up at key locations. On most mornings I did the 15-20 minute walk down the hill to Pikes Market. The hotel is also walking distance to Elliot Bay Books (just off Broadway) and Molly Moon's Ice Cream. I would not think of staying at anyplace else next time I am in Seattle."}
{"sentiment":-0.5,"text":"As a treat, we chose this hotel instead of our usual habit of staying at a cheaper chain. The room itself was okay, but nothing special. On the desk was a display of snacks. Fortunately we read the small sign before touching any of them. If we had, we would have been charged outrageous prices. Also annoying was an added tax on the parking. Unlike the other hotels in the area, no breakfast was included. Wireless internet was available only at a price. While it was free to print boarding passes, it was a treasure hunt to find the room. Staff was not helpful. I don't know if our experience at this Westin is typical for the chain, but we won't try again anywhere. At least we got a relatively good price."}
{"sentiment":1.5,"text":"This was my second stay at Days Inn Sunset. As with most hotels, the pictures on-line make it out to be a touch better than it actually is. I class it as a fair priced, no frills hotel in a very good location. The rooms are clean, although some are better than others. The ground floor seems better as the rooms are a touch larger, they have a living area and sofa which is handy for suitcases etc. The wi-fi is free and a reasonable speed. The pool is clean and big enough to swim in. Parking is $10 a night. Breakfast is included, which is a selection of fruit, pastries, toast, tea, coffee, juice, bagels etc. It's not bad, but there's an iHop over the road if you prefer. The location is very good, a stones throw away from the walk of fame. The reception staff are helpful. Beds and showers are up to par, and there is a safe in each room which is complimentary. I'd stay there again without question."}
{"sentiment":1.5,"text":"Once I got used to the absence of wardrobe door (!) I loved the room at the HIE AB. My single rate booking (E74 pn) gave me a queen sized bed that was the most comfortable I've slept on in a long time! The room smelt a bit smokey when I went in (had asked for non-smoker but there were ashtrays on the desk and in the bathroom) but that soon cleared when the window was opened. Good air-conditioning too. The reception staff were friendly, the breakfast staff very efficient. Excellent quality coffee and plenty breads, cheese and meats. I loved the minimalness of the room - it certainly made me keep things tidy! It was well cleaned every day, although the carpet had old stains on it and the walls a bit grubby. It was good to have the little kettle too. And I loved the quirky 2-way closing bathroom door. It's not a hotel to rave over - no bells and whistles - but clean, comfortable and affordable accommodation close to the U-bahn. Like I say, it was more than fit for purpose and I'd happily stay there again."}
{"sentiment":1.5,"text":"If peace and quite is what your after this is the resort for you. THe resort was clean and well kept, rooms were wonderful spacious clean and very nicely decorated. The food was above average but not much seafood like lobster or jumbo prawns although the maui maui was the best i'vve had but a limited selection.The staff at this hotel were outstanding second to none however after saying that i do have to point out a few things they could do to vastly improve the hotel. First off they advertise evening entertainment (NON Exsistant), they have only one show per week and thats it no music unless the elevator music in the resturants can be called music, they had cd music in the lounge and nothing else, They have 2 pools and 4 hot tubs not pools. Out of the 5 al a carte resturants, only 2 were opened each day and you had to book your whole weeks meals right away otherwise after 5PM you could only use the room service, (Breakfast) I thought this one strange only from 730AM to1030 AM, people on holidays sometimes like to sleep in and I personnelly dont like to be rushed eating, if after 1030 you had to eat at the deck downstairs which has no breakfast items, Spices where we ate breakfast was not al a carte, it was buffet style and was not open in the evenings at all.Last but not least the mini bar was inadaquite it had 4 cans of soda pop 4 small btls of water and only 2 cans of beer. No spirits whatsoever, I was told i could order room service for additional beers or spirits but why should you have to wait 25 mins every time you want a drink for room service. THats the good and the bad of this place but simply becasue of the staff alone it made up for most of the short comings of this resort. I would return if I wanted total peace but if I wanted a little more lively I would look else where."}
{"sentiment":-0.5,"text":"- stayed there for 4 nights. - air con broken it was over 100 degrees outside...called 2 different times and \"repaired\" - still broken when we left...the room had to be 75 - 80 degrees all day. - yellow splats all over the wall by the toilet. - check in guys are totally indifferent and rude...girls are better. - pool area...not amazing...staff worse and food area service terrible! All could care less about the guests."}
{"sentiment":2.5,"text":"My sister and I travelled to Paris in June to stay for four nights prior to a cycling tour of the Dordogne and two nights after cycling. After checking out reviews of hotels in Paris on various travel web sites, this one kept coming up with fantastic reviews. The reviews were right - the hotel is located in a great location that has everything you need, the staff are extremely helpful and friendly, the rooms are really clean, bedding is gorgeous and the beds really comfortable. My favourite part is the buffet breakfast - I looked forward to it every morning! I look forward to my next trip to Paris and I will definitely stay at this hotel."}
{"sentiment":2.5,"text":"My best friend and I stayed at the Mirage this weekend for a girls weekend. This was our second stay at the hotel, and found it just as pleasurable as the first time. The location is perfect right in the middle of the strip. If you are looking for a comfortable, clean, easy place to have fun--the Mirage is your hotel. ALL of the staff we interacted with was pleasant and helpful. The rooms are nothing too fancy but they are clean, stylish and have all the basic amenities. One special thing about the rooms are the beds---they are heavenly, and when you are only going to be sleeping a couple hours a night --that is really important! We didn't go to any of the main restaurants this time, but we did visit the lobby bar, frozen yogurt shop, and coffee shop--all were great. The pool is perfection. The only real complaints I have are the casino floor is a little dark and dingy--could use a bit of a make-over and the walls in the rooms are a little thin--you here a LOT of traffic from the halls, especially from housekeeping. My tips for your stay are--make sure you go to the sundry shop for your \"free bottle of water and paper\" otherwise you are just throwing away the $15 a day resort fee. And you can get a cheap easy breakfast at Denny's across the street!"}
{"sentiment":1.5,"text":"The good is actually great as this place is always hopping with excitement. The rooms pretty nice and beds are comfy. Staff is generally real nice. Impressive that the checkin desk agent remembered us from a previous visit months before. A very convenient location for casino hopping, shopping, freeway access. The bad. Check-in is chaotic. Cannot understand why it takes so long to check people in. No lines or organization to get thru. TV stations are horrible. The ugly. Valet took 45 minutes to get my car even tho I called earlier to get to the airport. Nearly missed our flight. Drunk and rude people in the casino, elevators and floors on a busy weekend."}
{"sentiment":2.5,"text":"We usually stay at the Kea Lani but after reading recent reviews we decided to try the newly redone Ritz Carlton. It was stunning. The rooms are now in a Tommy Bahama style and make sure that you try and get room 2647, it has the best view. The beach there is realy beautiful and hardly any people. There is a great casual restauarant on the beach and there is an incredible restaurant called the Banyan Tree. It was so good that we actually bought the chef a drink. If you are looking for low key, this is the place. If you have kids, they may prefer the Grand Wailea with the slides. Beware, this place is expensive. If you like martinis they were $17.00 made with the good gin. The best Mai Tai's that I have ever had. While there make a reservation at the Plantation House for sunset plus the food was exceptional. Dinner at The Lahainna Grill is also a must. The only recommendation I would make to the Ritz is to have more tiki torches (I love those at night)"}
{"sentiment":1.5,"text":"We just returned from a five day stay. As others have said the hotel is not up to Conrad standards. It is what it is and you need to know that going in. The front desk staff was great, as well as transportation and a few others. The restaurant staff in the Cafe were horrible. Out of five days they brought me the wrong food on three of them. The waiter the last day was good, I actually got a refill on my coffee. The girls working the bar were so slow it was unbelievable. We were wondering if they had any intention of serving us at all, and I had to get up and go to the bar to get our first round. The hotel is trying to be trendy but comes off a little 70's garish. We got a great rate so we overlooked a lot but make sure you check your bill thoroughly before you sign. We had a good time but I don't think we would stay here again, maybe we just aren't that trendy anymore."}
{"sentiment":2.5,"text":"We thoroughly enjoyed our stay at the St. Jacques and would gladly stay there again. The rooms are a bit small yet are tastefully decorated. The entire staff proved to be helpful and very friendly, and all spoke English. You can't beat the location-- within walking location to many of our favorite spots and only a block away from a Metro stop. Nice restaurants and little shops are everywhere. This is a great value!"}
{"sentiment":-1.5,"text":"Just spent 4 days in this hotel. Our package didn't include the free breakfast. Wifi in the room cost another $8.95 per day. But its's free in the lobby. The room is old and outdated. Parking is $5 per day but there's free parking. The worst thing is there's a huge crazy looking king spider in our room coming out of nowhere. We called the front desk and they seems not care. They finally sent a mantaince guy to kill it. It was horrible experience. I wouldn't recommend this hotel. Find some better one and it's closed to the beaches."}
{"sentiment":1.5,"text":"We spent 3 nights in the hotel and while it was a fairly small room, the staff went to great lengths of service to accommodate us as our reservation ended up being larger than specified etc. Antoni was especially helpful with recommendations and was a very enjoyable attendant that made us feel right at home in the cozy hotel. The perfect cute italian breakfast was served to us each morning. The location was great because it was in the middle of the area and close to the major places such as the rialto and st. marks, yet it was in a quieter neighborhood. Would definitely stay here again if we ever get to go back!"}
{"sentiment":1.5,"text":"This was my first time staying downtown and chose the 4 Queens for the great reviews it gets on this site. Booked a room for 2 nights. Check-in was quick and friendly and was given a North Tower room. I had heard that the South Tower was nicer but the desk clerk told me that they all had been renovated and the South Tower were all smoking rooms. Thought that to be strange, a whole tower dedicated to smoking rooms. The room was small but nicely furnished with a large flat TV which I never watched. The bed was very comfortable but the walls at least in my room were paper thin. Good thing I brought some ear plugs! Impressed with the in-room coffee maker. You don't see these in the strip hotels that charge 4 times the price. Casino was fun and the dealers were great. I didn't get to eat there because there was always a line at Magnolias but as an alternative I ate at the Bay City Diner and the cafe at the California. Parking gargage is very convenient. Downtown is a great alternative to the strip. Highly recommend the 4 Queens."}
{"sentiment":2.5,"text":"Perfect Getaway We stayed at the Melia Royal Service the last week of March, traveling wtih our two children (8 and 5). Upon checkin, we had issues with our reservation being cancelled, but it was quickly rectified and we were given an upgraded room to make ammends. The room was beautiful, clean, and quiet although we had record rainfall and the roof was a bit leaky. The service was terrific, and our host Victor was second to none. The food was OK, but no one got sick and there were plenty of options. My kids are craving the hamburgers that we had at the Royal Service poolside, but we can't match the delicious taste here at home. It is a perfect place to take kids the age of our kids, we loved almost every minute of it, but did have two rainy days, which we hear is odd for that time of year. Do not do anything but Royal Service if you go - it is SO worth it. Also, I was very impressed by the workout facilities - typically resorts but a couple of broken machines in a room somewhere and call it a gym, but this resort has a bonafide workout facility with free weights and machines, and even a personal trainer. Don't miss out on this resort if you have kids, it is wonderful!"}
{"sentiment":2.5,"text":"Lots of families and conventioners here but that's to be expected. Far more luxury for far less money than the pseudo-luxury Grand Floridian on Disney property. You think Disney's gonna splurge for Bvlgari White Tea shampoos and soap at any of their resorts? Puh-lease. BTW I doubt few couples come here but that was the case with me so you won't get a family perspective here. Anyway I digress...upon driving up you are greeted with a panther fountain (perhaps a nod to Florida's panthers?) and a choice to go to the JW Marriott or Ritz. Pulling in valet rushed over, took our car, and had a bellman whisk away our luggage. Scented cold towels and bottled water? Check. Woman checking us in with a heavy accent? Check but whatever. Next something unusual, a manager of sorts escorts us with our room keys over to our room. Nice touch, personal service evident. After he leaves bellhop arrives, notices our bottle of wine we purchased on the way over and calls up room service for a chiller, another nice touch. Amazing balcony, oversized room, incredible shower. Next we decide to head over to the pool...get our towels at the cabana poolside but are offered by an attendant to \"set us up\" sure thing. We scout out the pefect spot, he places three towels per chair, tip him for his efforts. Ended up spending the entire afternoon here, and yes the attendants come by with all kinds of goodies: pineapple slices, smoothie samples, cold towels, Dippin Dots, snow cones, etc. Ordered a snack from Bleu, the pool bar...lobster quesadillas were outstanding. Always called down to valet 5-10 minutes so they'd have our car ready, exceptional. Live steel drum music on a Saturday afternoon was pure paradise. Missed it on Sunday. Ate at the Vineyard Grill...not too impressed. Heard Norman's wasn't worth checking out so didn't bother. Did have tea in the lobby lounge, which btw the lounge at this Ritz is way too noisy and yes lots of conventioners with their crackberries sort of killing the vacationing mode I was in but I'd rather see them than kids running barefoot through the lobby of a 5 star hotel. Improvements? Really nothing, except not allow so much abuse from guests of the JW Marriott next door to use the Ritz's pool, it was evident in the louder guests by their bathrobes emblazoned with the winged lion logo. This Ritz is probably the most outstanding hotel in Orlando. By no means should you consider a deluxe Disney resort if your ok with spending this kind of money, the service continues to decline and service is no where near as personal, the extras aren't there and if they are Disney nickels and dimes you to death, and you end up paying even more than the Ritz. P.S. I read a couple of the negative reviews about this place but realized they were few and far between. The comment about \"being swarmed with bugs\" is in fact true...if you consider love bugs a pest (when in fact they are not). Esp. if you hang out by the pool areas during certain times of the year but you shouldn't be bothered by them whatsoever, they don't even bite or sting...it's kinda nice to see something in nature that mates for life."}
{"sentiment":2.5,"text":"This is my second review of this property, I previously reviewed in 2007 but visited it again earlier this year. I was very impressed with it the first time I stayed there but it has been completely renovated and it is even better now! The rooms are clean and nicely decorated. The bathrooms have been completely re done and are beautiful. We had a superior room which had a fridge and microwave which was handy for storing water etc. The staff were very helpful and friendly. The free breakfast is basic but as it is free it does the job. The major plus of this hotel is the very budget friendly prices, especially for manhattan, and its great location at Herald Square. I never stay anywhere else when I'm in NYC and I don't intend to in the future! Highly recommended."}
{"sentiment":2.5,"text":"What a wonderful start to my Oz adventure. I received such a warm and friendly welcome. The staff are so friendly."}
{"sentiment":2.5,"text":"We booked our hotel on Priceline so we got a great rate. I am not sure if we would have enjoyed it as much if we had paid 300 a night for a room but paying 140 was SO worth it. The hotel has an excellent location. Every person working at the hotel that we encountered was more than gracious. The rooms were upscale and well appointed. Overall we would love to stay here again, especially if we got a really good rate!"}
{"sentiment":2.5,"text":"The room per floor layout was excellent and it felt as though we had our own apartment. The staff and breakfast were both excellent. If I return to Paris I will stay here again."}
{"sentiment":2.5,"text":"I've stayed here in January for one night only, before my cruise. The cruise terminal is literally across the street. No need to take any shuttle or taxi getting to the dock. Just cross the street! And if you want a wonderful surprise in the morning... ask for a room facing the bay. When you wake up you'll find the bow of the ship waiting for you. It was wonderful! I've really enjoyed my stay here. From the airport I took their free shuttle, but since the airport is very close, even a taxi would have been unexpensive. 10 minutes ride and I was in the lobby. Got there early but the room was ready. Now, my room was nice, clean and spotless. Nothing to complain about, I had as well a little balcony. Maybe is not the same as a 5 stars hotel, but it was a good one and I would certainly go back. They have a computer available by the concierge that you can use for free to check emails or flight, for about 5 minutes. Otherwise there is a regular computer where you pay. Walking to the heart of downtown takes about 10-15 minutes. I went out that night and enjoyed San Diego nightlife. In the morning I had a walk by the oceanfront, watched people getting off by the ship, then checked out and headed to the cruise terminal. Didn't use any hotel restaurant or other service. The pool looked nice too. Overall I had a very pleasant stay."}
{"sentiment":1.5,"text":"Stay 6 July 09. Front desk let us check in early. Apox. 10:45 AM. Very helpful staff all round. Check in was fast. Room was good sized and clean. Bed was king size and just right for us. Not to soft and not to hard. Bathroom was large and clean. Room temp control was great. View of the water was somewhat limited but did not go to Seattle for the room view. Over all the whole hotel was very clean. Staff presented it self well. Very pleased with our stay and will stay there again."}
{"sentiment":-1.5,"text":"Incompetent Service Let me start by saying, I DID NOT STAY AT THE VILLA REAL, but my cousin did. I was meeting him later in the week in Barcelona and had to call him several times while he was staying at the Villa Real in Madrid. Without fail, each time I called I was told he was not staying there. When I insisted that he was there, I was put on hold for about 10 minutes (I was calling from NYC). Each time, I had to call back and ask them to put me through to him. The last time I called I had to call three times to convince them he was staying there. They also told me they had to put me on hold because they were checking in a guest and I would have to wait until the guest was checked in. I had an important message for my cousin and was unable to get it to him until I actually saw him in Barcelona. This is unbelievable service for a luxury hotel."}
{"sentiment":-0.5,"text":"registered trademark mu ?#x201d; showReview(19882991, 'full');"}
{"sentiment":2.5,"text":"I have stayed at this hotel on several visits, and each has been a pleasant stay. The hotel is centrally located, but what is outstanding is the staff. There is no one who cannot help you with information, points of interest, places to eat, and highlights of San Diego. If you do not have transportation, a taxi is minutes away. Parking is available on site and there is easy access to the local highways. The Comfort Inn at the Gaslamp area of San Diego is my first choice when I am in San Diego."}
{"sentiment":2.5,"text":"We stayed at the Wilderness Lodge during December and it was AMAZING. The lobby is beautiful when you walk in. They have a huge Christmas tree and holiday decorations all around. It really got us in the Holiday spirit! We had paid for a courtyard view room and we ended up on the south side of the resort directly facing the beach and water . We were on the third floor. It was BETTER than being right in the courtyard area because that becomes quite loud during the day. The room was great. Two queen beds, flat screen TV, IPOD player/clock (this was really cool because I did bring my IPOD and we would just sit out on our porch and listen to music), two sinks; which are separate from the toilet/shower room. The bathroom is a nice size compared to the value and moderate resorts. There is also a mini fridge, ice bucket and glasses, coffee maker (we never used this), as well as a closet. Below the TV there was a dresser to store your clothes . The porch was my favorite. It has two chairs and a small table. Our porch was a little different because of the design of the resort the third floor in this area has a lot of stone work and it made the porch VERY private. Which I really prefer because sometimes it is awkward to have a thin board between you and your neighbor. We also ate at the Whispering Canyon Cafe and it was GREAT. They do have kind of a quirky thing that the servers do and they try to joke around with you and do other crazy things, but we came toward the end of the night and we were seated toward the back and our server was just fine. We were just there as a couple so we don't really get into that, but a family with kids might enjoy it. The food was YUMMY. We had the Canyon Skillet which is an endless meal. They just keep replacing food you run out of. It comes with a Smoked Pork Ribs, Pulled Pork, Oven-roasted Chicken, Beef Brisket, Mashed Potatoes, Cowboy Beans, and Corn on the Cob Mixed Greens Salad with Apple Vinaigrette, Coleslaw, and Fresh-baked Cornbread. So it is A LOT of food. We had no room for dessert in the end so pace yourself!! :) We only ate at Roaring Fork counter service once for breakfast. It was great, nothing amazing, but I heard that the lunch and dinner selections were really fresh and good. The pool area is awesome. The pool water is constantly fed into the pool from a water fall that starts in the lobby! There is a water slide, but we never went on it, and there is a hot tub, but it was always so busy we never went in that either. If you are looking for a quieter pool walk over to the Villas at Wilderness Lodge because the pool is smaller and there are not as many people there. Another neat aspect of this resort is the geyser that goes off every so often. I think kids would love this. Finally, the boat to and from Magic Kingdom was really fun. We never waited in line long and it got us right to the Kingdom in no time. The buses were great as well, I think probably the best I have had at Disney. The buses do share other stops at the Polynesian resort and Wilderness camp grounds, but it really did not add to the time getting to and from the parks very much. My recommendation is to definitely try this resort. It is WONDERFUL!!"}
{"sentiment":1.5,"text":"I had booked this trip and hotel as a surprise for my husband. As I had never been to Vegas before, it was very overwhelming chosing between all the different hotels. I was looking for a hotel on the strip that wasn't over the top pricey, but would provide good value for our money. After having read a number of trip advisor comments, I decided to book at the TI. We were pleasantly surprised with the hotel and the service. The check-in was smooth, fast and welcoming. Our room was a very decent size with newer furnishings and most important, it was quiet and clean. The service was very friendly and helpful for anything that we were in need for. We also received a number of coupons and vouchers from the hotel, which helped us save a little bit of money on the food costs (though we made up for it by spending it on the slots). The hotel and its amenities are very nice and we have no complaints and would stay there again in a heart beat."}
{"sentiment":2.5,"text":"Just like the old saying about real estate, the location is the big selling point for the Hollywood Orchid Suites. You're just steps away from an entrance to the Hollywood-Highland Mall that fronts Hollywood Boulevard, so all the great Hollywood attractions are within easy walking distance. The free underground garage is a convenient bonus in a city where \"free parking\" is largely unheard of. This establishment looks like it was once an apartment building. Imagine a one-bedroom apartment with a queen sofa bed (or a king-size bed) in the living room and you'll get the picture. With an apartment-sized full kitchen and dining area, you can make all of your own meals, although the complimentary breakfast is fine if you like cereal, muffins, bagels, donuts and fruit. If you're serious about cooking for yourself, stop by the Ralph's on N. LaBrea Ave. near Fountain for groceries. Or check out the 99-Cent Only Store at N. LaBrea and Willoughby that has a large Grocery Department including baked goods, frozen food and fresh produce. The front desk staff was very friendly and the common areas are quite clean. There's an outdoor pool and a roof garden for relaxation after a long day of touring. Because the Kodak Theatre building is between you and Hollywood Boulevard, it's pretty quiet too. For what you'd pay for a simple hotel room nearby, here you get a fully-equipped oasis for your Hollywood adventure."}
{"sentiment":1.5,"text":"Novotel is a brand which should deliver given the price bracket and the fact that primarily it is aimed at the discerning (?) business traveller. In the case of this recently built Novotel located two steps from Gare de Lyon station (perhaps four steps until you have worked out the exit from the station which leads to the hotel's 'back' door), after spending two nights there for my money the brand delivers 100%. The check-in was efficient, the staff eager to please and the paperwork was all over in a couple of minutes. The room numbering system in the hotel is a bit frustrating (room 321 is nowhere near room 320 for example) but once in the room all is forgiven. Large and airy, our room had a sofa, mini-bar and view out on the square behind the hotel (beware two sides of the hotel have views of nothing but one does look out onto a large open space with lots of people watching opportunitiies). Despite the proximity of the station, we didn't find noise to be an issue thanks to good double glazing; internal sound proofing is good. The main breakfast is before 9.30 during the week (10.30 at weekends) and is a good mix of continental and cooked items but there are other options in-house from 4.30am to midday. The pool is small and narrow so don't expect much but there is one which for a Parisian hotel at this price range is very rare; the small gym has some useful machines is located, rather bizarely, in an open space which can be viewed from above by all floors (so working that body is not for the self conscious!). The location is incredibly handy for public transport thanks to the Gare de Lyon being on the doorstep. It is also an easy walk to Bastille using the Plants Walkway located on the former railway line (look for the railway arches and find stairs up) for a wide variety of bars and restaurants. Also, use the metro to visit Bercy (don't bother walking there) and explore the small shops and eating opportunities in this up and coming area. Finally, try and experience the champagne cruise from Eiffel Tower run by o-chateau.com - just magical. Overall, we paid about 100 a night on an early booking deal (incl breakfast) and it felt very good value for money given our experience; we will return."}
{"sentiment":1.5,"text":"We stayed in the hotel for 3 nights. After reading some of the reviews we didnt think a lot of the hotel but I must stay we were really surprised - in a good way. 1/ friendliness of the staff. We met 3 different receptionists - all of them friendly and helpful. Actually - after my fiance had been stolen his ID on the street after he checked out of the hotel, he returned there (as it wasnt far from the hotel) to sort out all the phonecalls in a quiet environment. They printed out all what he needed, advised him where to go to the police, etc. Although at some point the reception got very busy and there was always just one receptionist, we never found them unfriendly or rude. 2/ not enough choice at the breakfast - cornflakes, fruits, meat, chicken, eggs, sausages, bacon, croissants, muffins, cheese. The only thing I missed was the fresh vegetable but definitely - the choice is huge. 3/ small rooms and a bad view - our room was spacious and had a good view. But I suppose, as the hotel is attached between 2 buildings, some of the rooms might have a bad view. Our room also had a terrace - amazing and relaxing to sit there in the afternoon. The noise is there as Via Laietana is the main street but the room was totally quiet once we closed the terrace door (and also not too noisy when sitting on the terrace). 4/ slow lifts - this is what I agree with but we never waited longer than couple of minutes. Generally I must say we liked the hotel a lot. Our room was cleaned every day, they changed our sheets and towels daily, too (I actually missed the sign \"if you want us to change your towels today, leave them in the bath tub\" to be friendlier to our environment). It is very central, most of the sightseeing we did by walking, internet is for free (well, very nice surprise because it is still not usual even in the 4* hotels), there is the safe in the room, too. I definitely recommend this hotel."}
{"sentiment":2.5,"text":"Great service. Lovely hotel. Room was right at the back of the hotel, overlooking the golf green, which was not ideal but the staff and service more than made up for it."}
{"sentiment":2.5,"text":"I don't have too much to add. The Ritz is still super luxurious. I hadn't thought I'd return again, having been a long time loyal gepuest at Le Bristol, but I just felt that on some level, the Ritz seemed more genuine and took a greater interest in our return visit. Perhaps Le Bristol is reeling from their latest acclaims. But they should beware! The Ritz was genuinely glad to have me back for a second visirpt and prove some of the glitches I encountered first time around were not typical. Although we did not book the extremely expensive Chopin Suite this time, we were treated with great generosity, an exquisite accommodation. I hold one person especially responsible: Monsieur Joerg Boehler, Director of Rooms. True to his word, he did say if we would return to the Ritx he would make our stay perfect. And it was. Thank you Monsieur Boehler. It's not often nowadays that promises and their fulfillment are the same. (see my review of Hotel Imperial Vienna). It was a pleasant surprise and I was glad I had especially avoided the hotels like Plaza Athenee and George V. There is so much more to Paris than Couture shopping. Like a nearly flawless stay at a lovely hotel. And the gifts and amenities in the room show to me, at least, that my stay is truly appreciated."}
{"sentiment":0.5,"text":"Out of the 3 Transit Hotels inside the airport, this is still the least updated. The look is kind of old, but I see that they're working on upgrading of all transit hotels inside."}
{"sentiment":0.5,"text":"My first impressions of this hotel was good, the decor was typical old fashioned American and the staff seemed friendly enough and well presented. On checking in the lines were long and did take a while to get our keys however I appreciate this is normally a busy time of day for them (afternoon). As there was four of us that travelled we decided to book a one bedroom suite and it was HUGE. The bedroom had two doubles in it and the sofa in the living room pulled out into another double bed, TV'S in both rooms and a little kitchenette in the corner of the living room to make tea, complete with kettle and stove however NO cups? We also had a table and four chairs in the living room handy if you had brought a snack from the outdoors in. The rooms had lots of closet space for all the guests and the bathroom was of a good clean standard however in all rooms except the bathroom were extreamly dark, hardly any lighting in the hotel rooms at all (not really good for getting ready on an evening). My real only complaint would be the sleep factor, the windows could not open at all and the heating in the hotel was sooo hot you could have sworn you were in the caribbean! (Not good when your stripping off on a night time in a bed you happen to be sharing with your best mate lol). The heating was not only hot but EXTREAMLY noisy (and I can sleep through ANYTHING, i'm a really heavy sleeper) but this was hurrendous and I mean that completly, every night we were in and out of sleep due to the banging of the pipes( thats exactly what it sounded like, a big man, smashing metal rods off of them) and the heat. In all honestly the hotel in itself was fine ie. location, onsite eatery (this was quiet good and convient) however I would not stay here again and coming from me the amount of times I travel I guess this is a bad review, not for the staff or cleaness solely the day and night pipe noise."}
{"sentiment":-0.5,"text":"I went to NYC for a business conference on Times Square. The location was a nice, easy walk to the conference in a nice, safe neighborhood. (Hell's Kitchen? This was great!) The 1050 Restaurant was also very nice, but I had several issues with some of the service in the hotel. I found the pay-for-connection Internet service too difficult to figure out how to use, and while the hotel provides a bag for laundry services, I received a very short \"we don't do that\" when asked about using the service, with no additional help on how to get my laundry done. I did find a very helpful laundrymat nearby, but I would have appreciated more assistance from the hotel staff on this issue. Even letting me know about the laundrymat and their phone number would have been helpful to a traveller."}
{"sentiment":-1.5,"text":"Absolutely Terrible! showReview(826837, 'full');"}
{"sentiment":2.5,"text":"We stayed at the Riu Riviera Maya for a few days at the end of August. This is an absolutely beautiful hotel. Even more, Playacar is gorgeous. From the moment we arrived to the moment we left, every staff member from front desk to housekeeping was polite and always said hello and asked if we needed anything. The rooms were clean and stocked with beer, liquor, water, etc. The food was always great. We tried 3 of the restaurants, all of which I loved, except the Steakhouse, which was marginal. But then again, being from Dallas, Texas, I don't think any steak could compare to the steaks here. The pool area was always a bit full, but the beach is where we spent most of our time. They have a lot of free water activities, including kayaks, paddleboats, snorkeling, etc. you can do. The water is clean and beautiful. You can also use the facilities of all the other Rui's in Playacar, one of which has a great club. This place really makes you feel like you are in paradise. Overall, would highly recommend it."}
{"sentiment":1.5,"text":"We have just returned from 2 weeks in Florida and the highlight was the stay at Hard Rock Hotel. The public rooms were spacious and a good place to relax the swimming pool was big and the slide kept the kids entertained for hours and the ability to walk to Universal Parks and City Limits was a major plus, being able to ESCAPE back to the hotel really made visiting the parks much less fraught. Only minor point was the rock music this was played in all the public rooms and to some could become a bit wearing after a few days."}
{"sentiment":2.5,"text":"Moms Hotel Is by far the most friendly place I have ever stayed, and I travel all over the world. The rooms are great, the staff is like family. I have been to Moms many times and I will be leaving soon on my fourth trip to Moms this year. If you dont want to go home.... Go to Moms...its better than home,"}
{"sentiment":2.5,"text":"I came to Hotel Monaco on a solo trip, only for 2 nights, but had a wonderful experience! The hotel was located in a very easy-to-find location within walking distance of all the popular attractions I wanted to see. The hotel staff was very friendly & helpful and I LOVED my room. I can't wait to come back!"}
{"sentiment":-1.5,"text":"Do not stay here! Staff was rude and behind bullet proof glass. Terrible neighborhood, room was located facing Sherman way. Hookers live there along with others, this is more of a dirty apartment complex than a hotel! The pictures on the website was not the same hotel, they lied. Dirty rooms, the amenities listed on the website were not what the hotel had. Horrible experience and would NEVER again stay or recommend to anyone."}
{"sentiment":2.5,"text":"We stayed in building 56, which most of the buildings are about the same, ours had a golf course view. Its mandatory that you request a top floor unit, the pitter patter of little feet can be heard easily through floors. Our room was in good shape and clean, highly reccomend the location, its close to all the attractions and shopping."}
{"sentiment":2.5,"text":"Hotel Ai Do Mori is perfect for budget travelers who want to stay in the heart of Venice. Even though the hotel is located steps from St. Mark's square (great benefit), it is very quiet at night and the hotel staff is friendly, always offering helpful advice. The rooms are kept very clean and are very practical. I would definitely recommend this hotel to others."}
{"sentiment":1.5,"text":"We stayed here for 5 nights - a couple + 2 children (10 and 14). The room was spacious, quiet (we slept like logs!), very clean and we were able to check in early which was great. The only downside of the room was the 10ft high wardrobes that required a pole to hang your clothes, a couple of cracked tiles and a slightly leaky shower screen (all minor and have seen worse in 5* hotels). People have complained about the lift to the 5th floor but we thought it charming and gave it an authentic Agatha Christie feel. Being a small hotel, it felt more personal than the larger hotels and yet we never felt cramped. The staff were always friendly, courteous and very helpful. Breakfast was a continental mix of cold meat, cheese, pastries, bread, juices and a great coffee machine. As there are no tea/coffee facilities in the room, it would be good if the hotel kept the machine on all day. The location was very good - 2 mins walk to the underground, near all the buses and trams, 10 min walk to the Colosseum and plenty of restaurants nearby. There is also a great little supermarket 2 mins along the road where you can stock up with fresh bread, freshly cut Italian hams, drinks etc for your picnics. We would definitely use this hotel again on our next visit to Rome."}
{"sentiment":2.5,"text":"LOVE LOVE LOVE this Hotel!!!! Wished we could have stayed longer!!! We will for sure come back here over and over again and recommend to all our friends and family and business acquintances. Anyone reading this, if you plan to visit Venice, huge mistake if you don't book this hotel. From the breakfast, the rooms, location, concierge service, the bellman were all superb! Overall this is a great hotel and a beautiful hotel overlooking the Grand Canal. Thank you Bauer Hotel for making our Venezia experience unforgettable."}
{"sentiment":0.5,"text":"This hotel is not for the 5-star traveler, but you probably wouldn't expect that. My travel companion booked this hotel well advised. The security on the property turned out to be very good, even calling us late at night when I left the light in my car on. So I was impressed with that angle, especially considering the proximity to the highway and the border. Overall, the rooms are very spartan. It's everything you'd expect from a Days Inn, Travelodge kind of property. There are no frills. The pool looks about 20 years old. The front desk staff was pleasant, helpful, and efficient, but not experts on the area. Old Town is close by and you're on the freeway for easy access to other places. Personally it's not my cup of tea but not bad considering what you pay for."}
{"sentiment":1.5,"text":"Great hotel, if you don't mind cozy little rooms. Style is very modern, great little complimentary breakfast, (muffins, coffee, juice, etc.) Downtown Montreal right across from China Town a couple of blocks away from the heart of Saint Catherine's and old Montreal. Great reception and service. Very clean and great Bang for your Buck. Oh and you step off the 747 bus from the airport at the corner of Saint Laurent and Renee Levesque and you're facing your hotel. Trip from Airport to Hotel about 30mins."}
{"sentiment":2.5,"text":"We loved our stay at Playa Maya. This is a hotel where people care about their jobs and strive to do well. And they are wonderful. Let me share some additional information. This is a quaint hotel located in the middle of the beach between the gran Porto all inclusive, and the pier. There is a very small pool, but if you are a \"pool person\" do not come here. This is a hotel for beach travelers. The rooms are very clean, a small refrigerator, safe, closet, shower, tv, view. Large and comfy beds. There are two bars a couple of doors down on either side so if a light sleeper you may hear some noise. I did, but it wasn't a problem and there were many older travelers here so it's not a nightclub atmosphere just on saturday night you may hear something. More like really mellow, to each their own, be polite and not a big party type. We met great people. Food is excellent too many great restaurants around, but I recommend ceviche, guacamole, grouper fresh fish filet."}
{"sentiment":2.5,"text":"I booked a lakeview deluxe room 'for old time's sake' as we had been very happy at the Bellagio on two previous occasions. I wondered if the hotel would be looking tired by now, and a couple of reviews here had suggested it might, but I'm happy to report that our room wasn't tired at all. The bedding and headboard were new, but everything else looked just as it always had, and was clean and very well maintained. The common areas were as impressive as ever, which is amazing considering the crowds that pass through. There are certainly newer places to stay (Aria looks lovely) but I still think the Bellagio is great. Some people will probably object to the TVs (which are the old CRT type, but replacing several thousand when the old ones work just fine seems ridiculous to me. And the decor is classic (in keeping with the Italian villa theme) rather than modern minimalist, so perhaps that's why some people think it's tired. I didn't, and the service was great too. All in all, we were very happy."}
{"sentiment":2.5,"text":"What a First Class place to stay in Las Vegas. Very quick check in at 3pm. and was complimentary upgraded by the front desk to a Suite. The staff was extremely friendly and helpful. Our room was nothing less than FANTASTIC. We decided not to leave our room that night after we were notified that our show was cancelled that evening. Ordered room service for a reasonable price and received very large portions. I highly recommend the Mirage. Beautiful place, friendly people, good location, and good gaming."}
{"sentiment":-1.5,"text":"I stayed at this hotel in March 2007. It is by far one of the worst 4/5 star hotels I have stayed in. The staff is terrible. Now, the W hotels are renowned for stylish lobby's, bars, restaurants BUT cramped rooms and uncourteous staff but this was just terrible. Take it from someone who stays in a hotel 4 days a week and spend your money elsewhere. Pros: - Nice lobby - Good hotel bar (adjacent to the hotel) - Good fitness center Cons - Rooms are terrible, some are smelly and noisy (air vents) - Staff is absolutely uninterested in catering to your needs I was going to be staying there for 11 nights. When I checked in, I was given one of the most congested and cramped rooms I have ever stayed in. It was hard getting my bags through the door. I immediately requested to be changed to another room. Now, given the fact that I have the highest tier on their Starwood loyalty program I thought the staff would be accomodating but no such luck. They reluctantly agreed to change my room. The new room was bigger, but smelt like poop, had a wet carpet spot and made noise all night long. I called and spoke to them again and mentioned that I would be moving out the very next day. Instead of addressing the problem, I was told that they had to check if I would pay penalties for early checkout. At this point, I had had enough and spoke to the manager. Although he did apologize, I thought he would try and do more especially given that I travel to NYC every week, 4 days a week and given my tier on the Starwood loyalty program. But no such luck !! So, I took my luggage the next morning and checked in at The Marriott across the street. The lobby is very basic but I was immediately upgraded to their Executive floor (large rooms, free breakfast, soft drinks, appetizers, snacks, desserts, private concierge). The fitness center is also nice. W - SUCKS !!"}
{"sentiment":0.5,"text":"We paid $260 per night to stay at this property for four nights. Super high prices seem to be the norm in NYC, in Melbourne AUS you would get 5 star Hilton for this price with amazing city views. In NYC we got a 5th floor room, facing a brick wall, no iron or ironing board, no guest services book (no idea how to dial reception on the phone), the room was renovated as was the general floor, avoid floors 1 - 3 which look somewhat bleak. Location excellent with walking distance to Grand Central Station, Times Square & Fifth Avenue. Lots of great places to eat near by. The hotel did it's job, reception was literally a tiny waiting area, very basic, felt slightly ripped off for the price, but again, must be the norm in NYC."}
{"sentiment":2.5,"text":"Stayed at the Hotel the night of the England France Rugby World Cup semi final, which we went to ! This Hotel is really nice, clean, smart and very comfortable. Our twin room wasn't big but more than adequate, bathroom was immaculate. It's in a lovely area of Paris not far from the Eiffel tower and the Brasserie on the corner (shown in their web site picture) was also excellent. Great steak fun lunch on Saturday and we missed breakfast at the Hotel on Sunday (no surprise there) and had brunch sitting on their pavement tables at the brasserie as well.......also excellent. My advice is book this place, I'd go again. Forgot to mention v.helpful and friendly staff !"}
{"sentiment":2.5,"text":"First off, if I could give RUMOR 10 STARS I would. My Fiance and I were looking for a place to hold out Big Day (Wedding) and we were searching places in our home town of Boston when we finally agreed it would make better sense to hold our wedding in Vegas, since most of our friends now reside in California and Las Vegas. Having nearly 20 long vacations in Las Vegas personally (my best friend/best man resides there), I had a good idea of which venues to look at. Then, a curveball happened. We came across Rumor Boutique online. Judging by the website this had everything we were looking for. It is hip, hot, and close to the strip. My best man made a stop by and said it was awesome. Then, our wedding photographer called us from Vegas, while doing another photo shoot in Vegas and did a recon mission himself. He called us at 3 am EST and said we were going to LOVE RUMOR. So far so good. Little did I expect when we got there just how much RUMOR WOULD BLOW US AWAY. Let me start by saying that the communication of the Events Director Susan Hall and the wedding coordinator Joni Mitchel was on another level. Being 3,000 miles away and coordinating your wedding can make a stressful situation worse, however this was not the case. The immediate and thorough communication that these two amazing woman maintained with us during the entire process was the equivalent to speaking to them in person. OUTSTANDING is the only word that comes to mind. It gets better. My first day there, I bumped into this strapping young lad of a Food and Beverage Director by the name of Benjamin Ortiz. We immediately connected on multiple levels due to the fact that Ben is originally from Queens. Several Yankees and Red Sox jabs later and it's safe to say that not only did BEN ORTIZ and KATIE CALVERT help make our Wediing the GREATEST DAY OF OUR LIVES, but they also became family to us. You see that is what separates Rumor from any other wedding venue that I or any of our friends or family have attended before. THEY CARE. THEY MAKE SURE THAT YOU NOT ONLY GET WHAT YOU WANT, BUT THEY MAKE YOU NEVER WANT TO LEAVE. fROM THE CLEANING CREW, TO THE OWNERS, they all know who you are and genuinely care and love their jobs. It is the most professional AND most relaxed environment any of us have ever been to. My God! I forgot the FOOD! To die for. The rehearsal dinner we had a gathering of close to 20 people and many of our friends and family are already married. They said it was by far THE GREATEST MEAL THEY HAD EVER HAD AT A WEDDING. The Chef and staff comes out to also make sure that everything is to your liking. Carey the bartender is the man. No if ands or buts. One of the best bartenders in Vegas. Jonathon from security is the MAN! Heart of Gold. BOTTOM LINE. The entire wedding party is already rebooking for next May to return to Rumor. We are going to turn it into an annual tradition for our group of 40 to return to Rumor and there is a reason for that. RUMOR = HOME To Susan, Joni, Carey, John, Katie and BEN. You just added 40 people to your family, and if you visit us, you have a family in Boston waiting to see you. GO TO RUMOR AND THANK ME LATER. You might just create a life long bond with truly amazing and gifted people."}
{"sentiment":-0.5,"text":"Super Tipp fr San Francisco showReview(11437468, 'full');"}
{"sentiment":2.5,"text":"Having spent half my life in Paris and half in North America, I have come to appreciate the best of the 2 worlds. Hotel de l Abbaye Saint-Germain did not disapointed me. The location is perfect, in St-Germain des Pres, close to the Luxembourg. It is also 5 minutes from the metro, on a direct line to go to La Gare du Nord ( Eurostar ) and easy connection to Charles De Gaulle airport. The hotel is in a courtyard, on a quiet street ( very difficult to find in Paris ). The decor is enchanting. You feel more like home that in an hotel. NIcely decorated salons with a fireplace, a small garden, a conservatory where you enjoy a wonderfull continental breakfast. The rooms are also gorgeous. We were lucky to have a little terrasse overlooking the patio. So romantic. The bathroom was gorgeous , more american than european in style . It was spotless. No carpet in the bathroom (which is pretty common in France). The staff is absolutely wonderfull, charming, warm, competent. Totally unlike the reputation some of the Parisians are known for ( and I used to be Parisian). My husband an I have travelled around but I think I is the first time I fell in love with an hotel. I hope we will be able to go back soon Again lovely place and wonderfull service"}
{"sentiment":2.5,"text":"I had a meeting at the Radisson Admiral so I stayed one night. I was given a room facing Lake Ontario, which was outstanding. The room was clean, quiet and comfortable. The bed was amazing. Service at the hotel was professional. In the morning, I had breakfast at the hotel, which was also very good. The meeting was in the hotel, which was very convenient. We had lunch and the food was great. I was given a late checkout with no hassles. Overall, I had an excellent stay at the Radisson Admiral. If you choose this hotel on your next visit to Toronto you will not be disappointed."}
{"sentiment":1.5,"text":"I stayed here on my own for a couple of nights in March. I got a good rate. The hotel was very nice. Very conveniently located and the bed was really comfortable! I would definitely recommend it for a stay in Amsterdam."}
{"sentiment":2.5,"text":"This hotel is everything it claimed to be! It is absolutely stunning and immaculately clean and located quite central along the strip. There are severel different types of restaurants and a few nigt clubs. Only negative was that we were charged for the mini-bar that we didnt use but just informed staff and they apologised and removed the charge."}
{"sentiment":1.5,"text":"I just returned from two nights in this lovely hotel. It is in a wonderful neighborhood and perfectly located between two metro stops. The hotel is nicely decorated and the rooms must have been renovated not so long ago. Beds were great, in fact I slept better than in most luxurious hotels I stayed in. The rooms are on the small side, but that is what you get in a three-star hotel in a big European city. The decor and atmosphere is much better than average though! Overall, we really enjoyed our stay. Many thanks to the very friendly staff!"}
{"sentiment":0.5,"text":"Decent rooms and furniture, VERY pink (even the toilets and walls!) and slightly dirty bathrooms. Amazing location right across the street from the metro and a mall, in addition there is a grocery two doors down that sells useful items like snacks and phone cards. Breakfast okay, with good cheese and bread, but the juice was terrible as well as the odd machine it came from. Also, the eggs were gross and cold. If you can't use stairs, make sure your room is served by the elevator, ours was not and you had to walk down two flights of stairs to get to it. Odd layout. The whole hotel had a very impersonal feel to it, and the staff was very aloof. I would skip it unless you want the location and can't find it elsewhere."}
{"sentiment":2.5,"text":"we stayed at this hotel for two weeks,check in was vry quick and staff friendly, we loved how spacious the rooms are an were vry clean! was in a great location water parks nearby other parks not too far,supermarket nearby, washin and drying machine which came in handy cleaner came in every day to clean it over which was gr8 ! the only critism that i wud have is the buffet breakfast we tried it the one day it was awful so we just ate out or supermarket other then that cannot fault it great hotel!!"}
{"sentiment":1.5,"text":"We enjoyed our stay in Barcelona, and the staff of Taber did a great job for us. This is not the most expensive in the city, but provides the minimum necessary amenities. Just a few doors from La Rambla Catalua, with easy access to the Metro and buses, it is very easy to \"people watch\" or participate in the culture. I recommend this to anyone wishing for a good value for their euor."}
{"sentiment":2.5,"text":"wow, what a great hotel. i had mixed feelings after booking this hotel, was concerned that the rooms would be too small and the area would be a bit uncomfortable. well i neednt have worried as our room (2402) on the 24th floor was bigger than id expected with a great view looking towards times square (granted, you cant see the into times square). the bed was huge and we slept great. also, the area is fine day and night. sure theres a couple of sexy shops, and theres a few around the corner on 8th ave aswell. we never had any trouble or even sensed it, even with me in full tourist mode with camera round my neck. times square is about 5 minutes walk, a bit more if youre looking up at the buildings! subway is at the end of the street for A,C,E lines and a short walk to times square subway which has more options for getting about. go left out of the hotel down onto 9th ave and theres a pizza place, '2 bros pizza', where you can get a slice for a dollar. over the road is a cute little place called 'cupcake cafe', we frequented there a couple of times. theres tonnes of places to eat around here if you head uptown, we didnt find this out until the last day though! the service was second to none, the reception staff were exceptional and were always there to help with directions etc. props go to jason, he was a delight. free papers, free internet and also free cookies in the evening were a welcome addition. although the cookies mysteriously werent there after the first night. i must echo other reviewers about the breakfast area, it is on the small size but if its full then take your stuff to the room or eat it on the go. the food provided is perfectly adequate, consisting of cereals, muffins, fruit, bagels, toast, oats, sausage/ham bagel things, and juices/hot drinks. pretty good considering its in with the room rate. overall, this hotel made our visit to new york so much better and easier. id definitely come back next time. the 'skyroom' bar on the top floor should be open soon aswell, so if you get a good rate then dont hesitate to book the fairfield, its a great little place."}
{"sentiment":2.5,"text":"We have been to Istanbul a number of times and would not stay anywhere else. The service is really good, all the staff are friendly and very helpful, especially Engin and Ozlem. The hotel is in an excellent location and very close to all the historic sights, if you don't feel like walking you can hop on the tram a few minutes walk from the hotel. The hotel also has a lovely rooftop restaurant where breakfast is served each day overlooking Istanbul and the Bosphorus."}
{"sentiment":1.5,"text":"I just wanted to say thanks to The Hotel Artus for making a potential disastrous \"long weekend\" as painless as possible. We were victims of the Eurostar snowgate episode just prior to Christmas and the hotel could not have been more helpful and accommodating. The hotel itself is lovely and very central. I would throughly recommend for both its staff, its location and its value. Lovely..after 4 days stuck in Paris it began to feel like home!"}
{"sentiment":0.5,"text":"Stayed at this hotel on business. Location was convenient to airport and the places I had to get to. Newer building in good condition, but elevator was painfully slow. Also painfully slow was the internet access, with many drop-outs. 20th century technology, I suspect. Good thing it was free. Did not get a chance to use restaurant; it was closed the only night of my stay that I was going to use it. Not too far from Little Italy, so it worked out OK."}
{"sentiment":2.5,"text":"Fantastic hotel, immaculate suite with an amazing view across the city. Pool was great with large comfy double beds and 2 hot tubs. Bar was the only disappointing thing in that we went for a meal out then returned to the peace and tranquility of the hotel away from the madness of the strip for a night cap - only to be told the bar was closed at 12! We could've ordered room service but that added 20% plus $3 per drink so decided to go without. Would recommend if you want a bit of luxury away from the noise and crowds - they're walking distance (or a free shuttle ride) away!"}
{"sentiment":0.5,"text":"Angenehmes Hotel auch fr 1 Woche showReview(13195469, 'full');"}
{"sentiment":1.5,"text":"On line reservations accepted for 1st floor garden view !, Pleasant surprise, hotel room was upgraded to a high level ocean view room. at no extra cost. The Hotel is a few minutes away from Kapalua airport, great after a 10 hour flight. Excellent Customer Service!!"}
{"sentiment":2.5,"text":"My friend and I travelled to Paris two weeks ago, a busy week there, Fashion Week and the beginning of Rugby Madness. We were able to just barely book a room in this delightful, little hotel on the Left Bank. The hotel has number of kinds of rooms and we stayed in a few. Though small they were charming. Every morning we had a delicious coffee (Starbucks eat your heart out) and croissants or bread, though a few mornings we had breakfast in our room. The servers were charming and the men who manned the desk were professional as well as engaging when conversations occured. It is located around the corner from the Rodin museum and close to Les Invalides. The only sad part was that we had to leave. A little gem of a place."}
{"sentiment":1.5,"text":"Two bridges from the bus station,beside a canal, near the Grand canal, near the Vecco Pozzo restaurant (see separate review). The easiest way to get to the city from the airport is probably the bus and complimentary buses run to the cruise port. The decor has real character and the staff, breakfast,internet access are what you would expect from a very good professionally run hotel. On average we paid less than 100 euros a night for a double room good value in an expensive city."}
{"sentiment":-0.5,"text":"Mostly friendly staff, nice, clean room, good location if your goal is to be close to Bourbon St., but...we were wakened every night and into the wee hours by lots of noise from the street below, some happy, some not-so-happy (people), garbage trucks, early morning traffic...perhaps if our room was on the other side of the hotel? Lobby computer was a joke when we tried to print boarding passes, ending up in failure, checking in from our laptop in the room. Oh, no desk in the room"}
{"sentiment":1.5,"text":"I just returned from a 3 night stay at the JW Marriott. The hotel was beautiful and the service from the hotel staff was fantastic. I had a wonderful view of the pools from the balcony of my 12th floor room; however, I found the room to be a little small. My travel companion and I tried to avoid the hotel restaurants because they are are very expensive, but we did choose to eat breakfast one morning in Citron. We opted to order off the menu rather than the buffet, and the service was terrible. We waited approximately 15 minutes for our waiter to come and take our order, then another 30-45 minutes for our food and fresh coffee. The food itself was nothing spectacular despite the $13 I paid for 2 scrambled eggs, toast, bacon and potatoes. Overall I enjoyed my stay and will recommend this resort to anyone traveling to Orlando for business."}
{"sentiment":-0.5,"text":"After all the good review, I was disappointed. Room was on small size, could hear elevator all night, loud group down the hall, great view of blank wall. Expected more for the money."}
{"sentiment":2.5,"text":"It's a very comfortable and charming place. The service is excellent. People are very friendly and attentive. Rooms were great. It was the best hotel in my life!!!"}
{"sentiment":1.5,"text":"This 4 star hotel is exactly on its 4 star mark. The quality, cleanliness and amenities of the rooms and public area's are just as they should be. The rooms are slightly smaller than expected, but that is more often the case in European city hotels. The view is frontside into the busy and noisy city. At the backside it is quiet! Breakfast is good but not outrageous. Bread was consistently not well baked at all. All efforts were made to keep up with the stream. The hotel location is great, close to Plaza Catalunya and one block from the famous Gaudi designed Casa Battl. Taxi rate with two suitcases from the airport was 28, and just 21 to the airport."}
{"sentiment":1.5,"text":"This hotel has beautiful rooms, it's not grand or too big, but enough for two persons. The service was excellent, the concierge was always ready to assist you the minute you show your face in the lobby. Breakfast was great but nothing to go gaga about. Location wise it's only so so. If you are ambitious enough or need to lose some weight you can walk to Bugis, but otherwise it's quite far. MRT station is quite a walk either, and if you want to go to Orchard you have to switch trains at Dhoby Gaut. In front of the hotel, you can find some good eateries, like Chicken Rice or Bakut Teh, but other than that this hotel is far from any malls or stores. you have to take a taxi.I dont mind staying there again, but there are many other better alternatives for the price I guess."}
{"sentiment":2.5,"text":"Harvest time is always busy in Napa - and, this year was no exception. But, despite sold out conditions, we found a gem in the Director of Guest Experience at Silverado, Mr. Nikolay Tevekeliyski. He went out of his way on numerous occasions to make our trip not only comfortable, but memorable - the difference between a good trip and a great trip. The culture and the spirit he embodies is first class - thanks Nikolay and thans to Silverado!"}
{"sentiment":-1.5,"text":"I have stayed at this hotel in previous years with no problems. It has never been the most cleanest or new Holiday Inn I have stayed in, but has always been exceptable considering the price. Unfortunately this year the conditions are much worse. So bad that I wanted to leave. We almost did not have a room that had been reserved for a year prior, and when we got to the room it had obviously not even cleaned. Hair in the bathroom and a filthy bathroom floor, a visibly dirty kitchen area. Carpeting that had not been vacuumed and a horrible gnat problem. In my opinion this hotel needs to be cleaned and updated or use some TNT and start new. I do not recommend staying here unless you come armed with disinfectants and a high tolerance to substandard conditions."}
{"sentiment":0.5,"text":"My husband and I stayed at Buswells for 2 nights in September 2006. The hotel itself was pleasant and the staff were welcoming. Our room was a complete disappointment - small and dark, with no view, just noise from the hotel kitchen when our window was open. Fortunately we didn't have to spend much time there. The hotel breakfast was good and there was a large selection of hot and cold food. The location was also fine as as the city centre was just a short walk away. We were disappointed with Dublin itself, as compared to many European cities it is visually un-inspiring with lots of drab grey buildings and run down areas. The excellent pubs and restaurants made our short break enjoyable, as did a visit to the Guinness Factory and Kilmainham Gaol but one trip to Dublin was enough for me - I won't be going back."}
{"sentiment":2.5,"text":"Great hotel in a great location - good shopping, bars, restaurants etc nearby. Easy cabs, subways, walking etc. People complain about room size here but it is NYC, all rooms are small. If you don't like it, book a suite. This hotel could benefit from better leisure facilities but that's it really. Other than that it's intimate and cosy but with all the amenities you need really. Highly recommended."}
{"sentiment":2.5,"text":"Definitely a true 5 star in Maui - all the other big chains can market all they want - however, there is nothing on Maui that comes close to the cleanliness, quality, service, and activities within the property itself. The grounds resembled one of the mega resorts of cancun and area....not your typical hawaiian pool, chairs, beds and some palm trees. Check out the sites pictures for yourself, they speak for themselves. The 2 bedroom we stayed in was most of the reason we decided to book - brand new in all aspects...even under the sink smelled clean and kept (try to find another condo/hotel with that comment :) Beds are double pillowtop, 3 large HDTV's, fantastic appliances, etc - absolutely perfect in every way We snagged a 2 bedroom with an ocean-view for a 50% upcharge from a partial ($150/night more) - be careful here....from the room itself you cannot see the ocean AT ALL...all there is to see is the rooms on the other side of the courtyard. In order to see the ocean you have to be on your deck. Beach is superb, not really any different than any other W.Maui location (we tried them all for a reason - see below) - snorkling right outside was amazing as well....turtles and fish everywhere - even saw the odd sea snake and eel. Pools, lazy river, water slide and hot tubs were fantastic - service around the pool was a little sub-par though (could have used more staff) The Deli in the main level was fantastic - expensive, but if that meets your expectations you will love it. Had coffee and a muffin every morning (8) Overall service was great, valet car service took about 2 minutes to snag our jeep - bravo! We stayed March 19th to 28th - I would avoid this timeframe and anythign around it if you want to stay at this hotel or anywhere nearby - wind, wind, wind, wind and more wind. I honestly have to say it was the most wind I've experienced in my life, anywhere. For 7 days it blew so hard that the backs of the beach chairs were flipping over onto the chair and flying apart (and yes, they were made of steel). Numerous times during the afternoon you would find the pool area completely vacated...terrible. Now the strange part...if you drove south of the hotel (as little as 2-3 miles) the wind would be reduced considerably...or in 5 of the days, completely gone! From 40mph to zero...immediately. For those you you that know Maui quite well its easy to understand why development took so long to move north of the blackrock area....trade-wind central. The locals in the area said this year was abnormally windy, but they discouraged staying north of blackrock in the late Mar-Apr timeframe. This is not a problem with the hotel or service in any way....simply a recommendation to think elsewhere during these times. Even places as close to Lahaina were wind free (about a 5 minute drive) and Kehei (30 minute drive) was as calm as could be."}
{"sentiment":2.5,"text":"Very much enjoyed our stay. Very accomodating staff who handled my many reservation changes without error and with ease. The apartment was excellent for my husband, me and our 2 young children with more than enough space. Regular rooms were spacious too for my other co-travellers. Very nice decor. Location is terrific only a few blocks from Seine and Notre Dame and not far from Luxembourg Gardens."}
{"sentiment":2.5,"text":"We stayed in hotel Napoleon for 3 nights. Our stay was a very pleasant one. The rooms are very clean and the hotel does a great job in giving the guests service at a very high level. We enjoyed the breakfast ( lots of choises for everyone) and had an excellent diner in their restaurant. The hotel is is situated on walking distance of many highlights of Rome. The hotel provides a transfer from the airport if you book at least 3 nights. We would recommand this hotel to you. Jan and Boukje"}
{"sentiment":2.5,"text":"As a solid 4-star hotel, the Makena is an excellent choice. We were a little nervous when we paid $149/night at the last minute on Priceline (trying to avoid Northeast snow storm.) Didn't know what we were going to get. Were we pleasantly surprised! Rooms very clean and well appointed. Excellent, quiet location. Minutes from Shops at Wailea and good restaurants. Nice beach. Small pool. Nice restaurant. Good, but small, fitness center. Recommendations: (1) Replace tile in lobby and rooms. While clean and in excellent shape, the small tiles look a bit dated. (2) Lose the Clairol mirrors in bathrooms as others suggest. Look dated. (3) Expand pool area. Time will tell if current owners have the money or inclination to do so."}
{"sentiment":1.5,"text":"I stayed for a week at the Ascott and if I were to describe it in short, it would be that its a good place for a business traveller. The interiors are not flashy and super-impressive but at the same time not really dull. The room was like a studio apartment and quite well equipped, including a 3-2-1 Bose system. The wireless internet works flawlessly and it was not billed separately. The staff is very non-intrusive and the location is right in the heart of the CBD next to Lau Pa Sat. As a business traveller, all I was looking for was a comfortable and quiet hotel, and not too far from my office. I think Ascott fits all of this and at $212 it was well worth the money. If I'm back in Singapore for business, I would definitely stay here. However, on a leisure trip, I would choose a more fun place."}
{"sentiment":2.5,"text":"We stayed there for three days right after we got married and it made our honeymoon wonderful. It has a great golf course, good room service and is clean and comfortable. Highly recommended to anyone visiting Orlando."}
{"sentiment":-0.5,"text":"My wife and I just returned from a 5 night all-inclusive trip here. This was my 3rd trip overall to Playa, which I love. 5 of 6 of us got sick eating resort food. On our first morning we were awakened by jackhammering on the roof?? I could not believe it. After complaining and requesting a room change, were were questioned by the hotel staff who suggested we were hearing things?? They accomodated the move, putting us across the other side of development. Unfortunately the nightly beach disco down the way kept us awake from 9:30 pm till 2 am. It was insanely loud and not what you'd expect from a 4-5 star resort. I would highly recommend against this hotel. This was a $6500 mistake. Toilet paper became the currency of choice. In 8-9 trips to mexico and carefully eating in restaurants, I never expected to get sick at a resort. General food choices were ok, and 2 other restaurants served good food under the all inclusive plan. Food was a good value for families. One restaurant of many you have access to was at the sister hotel across the street (mexican food) and the other was in Gran Porto (forgot the name, fancy cuisine) Recreation room and pool were nice, beach front was awesome. Do not do the all inclusive and ask questions about noise, etc. If all else fails, go to a hotel not undergoing construction like the quiet, simple beach front Playa Maya where I stayed several years ago. No elevator, reasonable rates, but people were nice, lots of restaurants and shops around"}
{"sentiment":2.5,"text":"Well what can I say - we loved this hotel. We went on a recommendation from family, and they weren't wrong! Friendly, helpful staff who can't do enough for you and who treat you like royalty. A special mention for Doug the concierge who did lots for us. The hotel is in the perfect location so you are well placed to walk most places. Robson St (for shopping) is 2 minutes one way and Canada Place is 2 minutes the other way. The hotel looks fantastic and has a boutique feel. We had a lovely room on the 17th floor which was stylishly decorated and had a large marble bathroom with sliding doors. The was a separate bath and shower. I loved the Molton and Brown toiletries that the maid left for us. We stayed for 7 nights and the room was cleaned to a high standard every day. Probably the only downside is that you look out onto office blocks. I could see people at their desks hard at work. The drapes stop people from seeing into the room. There is a lovely swimming pool and jacuzzi and separate men's and women's saunas. Only the men get a steam room. It took us a few minutes to find out how to get into the changing rooms, but we got there in the end! You need to use your key card twice. The food at the hotel was nice. We never had breakfast at the hotel, but we did have a meal at Diva, which was amazing, and we had room service. Overall I would say a superb hotel that I would recommend to everyone looking for a bit of luxury."}
{"sentiment":-1.5,"text":"My wedding party booked rooms at the Embassy Suites hotel in preparation of my wedding to be held in San Diego on 6/25/10. At first everything seemed fine - nice rooms, decent location, etc. On the day of our wedding rehearsal, my 86 year old father had not shown up yet to the hotel to check in. He was driving from central California and does not have a cell phone. So, I left a message with the staff at the front desk asking them to contact me when he arrived. Well, hours passed and I never received a call. I called back several times to the front desk to make sure he had not arrived. I was given the room number he was supposed to be in and I called his room several times. No answer. Before we left for the rehearsal to be held at 4:30 p.m., I again went to the front desk, gave them my phone number, and yet again asked them to contact me when he arrived. Our wedding party went to the rehearsal and then on to the rehearsal dinner - still no dad. We called several more times to the front desk to find out if he had arrived. At one point, I was crying on the phone with them because I was so worried about my father possibly being lost or having been hurt somehow since being late is NOT like him. Each time we called, we were told he had not checked in yet. My wedding party began calling the California Highway Patrol, AAA, relatives, friends, etc. to find out what had happened to my father. Needless to say, I was a wreck. When we finally got back to the hotel after the rehearsal dinner, one of my best friends actually got into her car and began driving in the direction my dad would have been coming from. By the way, ten hours had passed since my father had left from home at 11:00 a.m. (for a four to five hour drive). I decided to call his room again. By this time, it is about 9:00 p.m. My father answered the phone!! He had been at the hotel for hours but had been told by staff when he checked in at 4:15ish that I had left already. No call was made to me. No phone number was given to him to call. Each time our party called the front desk to find out if he had checked in, we were told he had not. If any of you out there have gotten married or been part of a wedding recently, you know the stress of just planning this event, let alone having to deal with the emotional turmoil of something like this. When management was contacted, they essentially took no responsibility for this and even suggested my 86 year old father somehow snuck into a room on his own without getting any keys. How he was suppossed to have done this is beyond me, but that is what the night manager, Ms. Willes, suggested. She also claimed my father actually arrived at 2:15 p.m. (impossible even though she claims it is true) and therefore it was the a.m. team's fault and not hers. She had the gall to argue with me on the phone about this on the night before my wedding. The general manager for San Diego, John Smith, actually decided to call me ON my wedding day to essentially confirm what Ms. Willes stated. Thankfully my bridesmaids handled these calls for me since there was no way I wanted my wedding day to be ruined by such lies. Basically, this is what it comes down to: if you actually want decent customer service, don't go to this hotel. They claim to be a full service, upscale hotel, but they can't even relay simple messages. Because of their incompetence and even simple lack of compassion for another human being, my 86 year old father missed his only child's wedding rehearsal and rehearsal dinner. My mother is dead so this was a very big deal to me as well, not to mention I thought that something terrible had happened to my father. The day was RUINED. I can't recommend this hotel to anyone. I am still so angry at what they did and especially at the lies they continue to make up to cover themselves. I wish I had never stayed at this hotel and will never stay there again."}
{"sentiment":2.5,"text":"Stayed here for a convention. Got a great deal online. Very nice room and good service. Many restaurants nearby and close to mall. This is on north end of strip close to some of the most high-end places in Vegas. Highly recommend this hotel!"}
{"sentiment":-0.5,"text":"The Orleans is a cheap stay and the whole place reflects it. Tiny rooms. Very outdated. Noisy. Rude dealers. Unwelcoming front desk. Tight slots. The highlight of my trip was the friendly servers. I'll likely stay again, but only because I lost so much that I'm sure to get offers for free nights. If you're looking to stay west of the strip for cheap, Rio's the better bet..."}
{"sentiment":1.5,"text":"If you judged this hotel by your first look at the lobby you'd think it was a spectacular 4-star. However, judging by the rooms it must have been an old Sheraton or something...they're fairly unremarkable and look a bit dated. Still, everything was very clean, the service was good and the location of the hotel isn't bad...quite close to Mission Street, but also a quick walk to Union Square and lots of restaurants. Judging by the name, the restaurant (Anzu) and the clientele, they obviously cater to a lot of Japanese tourists. They even present room keys with both hands and a slight bow...nice touch."}
{"sentiment":2.5,"text":"Loads of character in this charming hotel, complete with geraniums in window boxes and a winding staircase. Steps from the metro and minutes from Ile de la Cite, Ile Saint Louis, Notre Dame, The Louvre, and the Seine. Double room was bigger than expected, with plenty of room to walk around the bed. Room was clean, nicely decorated and well equipped. Tiny elevator, but nice to have an option when one has heavy luggage. Professional and courteous front desk staff. Good restaurants nearby. Breakfast was rather pricey so we ate elsewhere. Otherwise, highly recommend this hotel for those wanting great location and ambiance at a fair price."}
{"sentiment":-1.5,"text":"There was no water service but they didn't tell anybody, after we fund out they said sorry but you guys didn't ask so is not our fault."}
{"sentiment":0.5,"text":"Stayed in June 2011. The hotel is a straight forward business hotel. The breakfast was diverse and plentiful. A very mixed crowd which was nice. A popular hotel. The staff were very nice and helpful. The hotel is right in the midst of the University (La Sapienza). The metro is a good walking distance. It is not as well located to the forum and sights as we wanted. We had to take a taxi or walk to the metro. Would have paid more to be centrally located."}
{"sentiment":0.5,"text":"We had a pleasant stay there. The room and service were great. The location was good, very close to Times Square where they are plenty of shopping and eating, and subway entrance. Good room size, very nice design with glass shower stall that can see through to the room but can be closed with wall panel for privacy. They were still working out a few minor kinks since it just opened but overall I would have given a 5 star if it weren't for the \"scam\" at checkout. When we checkout, the clerk asked if we'd like to lock in the US$ rate so we don't have to wait for our credit card to convert as the rate changes daily. We thought that would be good so we went ahead and accept their US rate. In hindsight, we should have asked what was the conversation rate they used. It turned out to be 7.47, far from the average of 7.75. In fact, our credit card used 7.749. So don't fall for that pitch about locking in your conversation rate!!! That's the only reason I gave a 3 start."}
{"sentiment":2.5,"text":"To conclude our holiday in the U.S.A my wife and I treated ourselves on a 5 days stay in the Fairmont Hotel in San Francisco. A hotel with a history, which you can derive not only from the impressing lobby but also from the numerous photographs of celebrities that stayed, filmed or performed in the Fairmont. The Fairmont Hotel is a majestic building on top of Nob Hill, on of the few buildings that survived the 1906 Earthquake almost undamaged. When we entered our 'Tower room' we where astonished by the views over San Francisco and the Bay. Astonished to a degree that my wife, who has not only problems with heights but also with windows that can't be opened, felt rather uncomfortable. I decided to ask for a room with windows that can be opened and were, without hesitation, upgraded to a superb suite with a balcony on the backside, unfortunately without a great view. A couple of days later my wife decided to control her 'vertigo' to the utmost and surprised me with a second removal: to the Tower room with bay views again! Even now the staff was kind, understanding and cooperative. The Fairmont is located near Powell- and Californiastreet so you can hop on the cablecar any direction you like, if desired after a great breakfast in Cento [a kind of Starbucks, belonging to the Fairmont]. The Fairmont Hotel was superb place for us to spend a wedding anniversary in San Francisco , thanks to it's kind staff, everyone included!"}
{"sentiment":2.5,"text":"The only place I will stay in Firenze. View from our room on the 3rd floor."}
{"sentiment":1.5,"text":"My wife and I are regular visitors to Maui and always stay at Napili, at the other end of the island. On each visit we always make one trip to Hana and in recent years have usually stopped for lunch at the Hotel Hana Maui. We like the sense of peace and relaxation that you feel as soon as you walk into the hotel, so a slightly expensive lunch is a small price to pay to soak up the atmosphere, which seems to be so consistent with the feel of Hana itself. This year, after making our a day-trip visit, we decided to come back and actually stay a night at the hotel. It's really way out of our price league but we decided to splash out for one night and we're really glad we did. Our room - a garden view room in the cheapest category - was large, attractive and well equipped, without being excessively luxurious. It had a large lanai with a lovely view out over rolling lawns that sloped down to the fitness center at the bottom. A little way beyond that we could see the ocean. The bathroom was large but, although perfectly maintained, felt just slightly old, probably in need of a refit by now. There was really nothing wrong with it but at these prices I become quite picky! The room had proper coffee making facilities and a fridge - not a mini-bar (hooray!). Better still the fridge contained several cans of soft drinks and bottles of water, which were free to use. I wish more hotels would do this - the value in customer goodwill surely outweighs the modest cost to them. We're not great fans of A/C so won't at all concerned at the lack of it here. However, we were rather warm overnight, mainly because I couldn't find a way to get any movement of air through the room - there didn't seem to be any windows I could open at one end to encourage a breeze through the room. I can imagine in the full heat of summer it could be very uncomfortable. There are no TVs in the rooms (a good thing in my opinion). There's free wireless Internet in parts of the lobby area only - not in the rooms. My wife has a mobility problem for which she uses a wheelchair. Our room was fairly close to the main building and we were able to get to and from it easily with her wheelchair. Other rooms would be more difficult, I think, so it would be worth discussing this when booking. Also, the staff were very willing to take us anywhere we wanted around the grounds in their electric carts; we used this to get to and from the pool, which is some way away. The main buiding, with Reception, restaurant, bar and other common areas were all accessible. We found the staff all friendly, welcoming, responsive and efficient; just right, I would say. Overall then, the hotel is excellent - so much so that we seriously discussed staying for a second night we couldn't afford. We were less happy with the restaurant. We've lunched there many times over the years, and found the food good, the service variable, and the price high but this time of course we also had breakfast and dinner (I say \"of course\" because there's almost nowhere else in Hana to eat). Breakfast is not included in the room-rate and is VERY poor value for money. We paid $68.64 for two of us for a meal that was neither lavish nor delicious. I can't remember all the details but my wife paid $9.00 for a very small fruit salad, that consisted mostly of watermelon (surely the least interesting of melons) with a couple of strawberries, about three chunks of pineapple, and not much else. It seemed so inadequate that she ordered a portion of pineapple for (I think) $6.00, which consisted of what appeared to be one slice cut into chunks (note: in Safeway, a whole pineapple costs less than $1.00). For $15.00 I ordered french toast. It consisted of four slices of rather thick soggy white bread, with no sign that it had been toasted, and very little evidence of egg or cinnamon, etc that one might expect. Definitely the worst french toast I've ever had. Dinner was also a disappointment, though not as bad. The items we ordered were OK but not nearly as good as half a dozen restaurants we frequent elsewhere on Maui, and it was one of the most expensive meals of our whole two week visit. Please don't be put off - it's a beautiful and wonderful hotel that feels - and really is - a very long way from the crowds and glitzy hotels and condos elsewhere on Maui. We hear the hotel has new owners who are about to change its name. We just hope they don't spoil what's good about it, while improving the areas that need improving. I also hope they don't make it so expensive that we can't repeat our stay in the future sometimes."}
{"sentiment":1.5,"text":"If you're visiting New York City for the first time, or the 100th time, it's never a bad choice to be right in the middle of it all in Times Square. Of course, it can be crowded, overrun by tourists, full of cheesy souvenir shops and overpriced chain restaurants. But it really does put you in the middle of all of the sights you'll want to see - or at least close enough to a subway station to get you there. The W Times Square is an especially good choice. The pros: Right on Broadway in Times Square, easy walking distance to all Broadway theaters, close to ALL subway lines. Rooms are modern, comfortable and large by New York standards. The hotel has the typical swanky W vibe that makes you feel like a movie star, if only for a weekend. Beds are comfortable, bathrooms have ample space (shower only, no tub), and there's a really cool chaise lounge right by the window to take in the Times Square views. Bonus - there's a nice Starbucks directly across the street from the front door (important to me!). It's a very busy one, but you can get your fix close by, nonetheless. The cons: Right in Times Square - so it can be noisy with sirens and honking horns. But even that quiets down by later evening. Also, room rates can be incredibly high. It's tough to find a deal at this hotel because it's so popular and in such a good location. If you can find something in the $200s, grab it. Normally this property is $300 - $400+. There are several W properties in Manhattan. Downtown is the newest, and it's very cool. But it's somewhat remote. The one on 49th & Lexington is the original and is in a quieter neighborhood. But there's something about this Times Square location that has a fun vibe and is in such a great location. Among W Hotels, it's my first choice."}
{"sentiment":2.5,"text":"I don't often gush. I've been fortunate to have stayed at some wonderful hotels, but very rarely am I driven to write such a glowing review. I'm still here as part of an extended business trip with my wife, but wanted to write this review while everything is fresh in my mind. This is the nicest hotel I have ever had the pleasure to stay in. The hotel rooms themselves are beautiful. Starting with the bathroom, with a glassed off shower/step in tub area, an electric mirror with built-in TV (cool for a gadget guy like me), fully automated/dimmable lighting, etc. The room (at least that I'm in) also has a mini-fridge, 2-burner flat surface stove top, microwave and is fully stocked with plates, glasses, cutlery and the like. While it's doubtful that you'd actually cook anything during your stay, the kitchen amenities come in handy if you visit Giordano's for a stuffed crust pizza, which really needs to be eaten with a knife and fork. There's also an espresso maker, but we haven't needed it given the coffee available throughout the hotel. Rounding out the room amenities are switch operated drapes (room can be pitch black in midday), Bose wave system, lit closet, flatscreen tv system, and an incredibly comfortable bed. But, as nice as the room is, as my review title says, I think the service really sets this hotel apart. The room has robes, slippers, and numerous other little touches, including and an umbrella for free use, The hotel has a health club and pool on the 14th floor. It has a locker room, with electronic lockers stocked with robes and towels. These are lockable with digital key codes for guests. Go into the health club, and every machine has a bottle of water and towel on it. In the pool area, towels are on every chair, there's water, apples, newspapers and a water punch available. There's also coffee available in the morning outside the locker rooms, and separate wet and dry saunas in them. Service. Just one example. We asked the concierge for directions to a local camera store, because we forgot to bring our camera's battery charger. Instead, they checked their back area and, found that they had a fully compatible charger. They then took our camera upstairs, plugged in the battery to charge while we went out for a walk down Michigan Ave. But this is just a reflection of the continuous service excellence. Housekeeping is spectacular, loading and running the dishwasher every morning in the course of cleaning the room, assembling the numerous pillows, including specially spa pillows, during turndown service in the evening, welcome greetings from virtually every staff member you encounter on your walk into the hotel, and full-on smiles from everyone. The location right on the Chicago river is awesome for walks down the newly developed Riverwalk and access to the numerous river tours and water taxis. To be balanced, I do take away a rating point for location since the hotel is somewhat isolated and it takes a minute to walk from the hotel doors to anywhere meaningful - but that is a little nit-picky. There's lots more to add, which I might do later, but for now, wanted to express my thoughts on this wonderful hotel."}
{"sentiment":2.5,"text":"This was a small hotel, but clean and handy to many areas. Just around the corner is the entrance to the Subway which for a couple of dollars takes you to Times Square. We caught the hop on hop off bus at Times Square and did the uptown and downtown tours (over 2 days). The fee covers both these tours and the Brooklyn by night tour, which unfortunately we didn't have time to do. Great value, very informative, get to see almost everything including Soho, Harlem, Greenwich Village etc. Easy to get off where you want to have a wander around or just get your bearings. Loved New York!! People were very friendly and helpful. So much to see and do."}
{"sentiment":1.5,"text":"Over all it was a good hotel. Nothing to rave about, but no major complaints. Checking in, even in high traffic times seemed to move quickly. elevators are split to accommodate floors 1-9 and 18-22, makes higher floors more appealing. Gift shop and wine shop have fair prices, ok selection. Pool is open until 9 pm, clean, kind of small. Rooms are ok, I was in an older model room, newer updated rooms have less New Orleans feel to them. Noisy in the rooms at night, you hear all the sounds in the hallway. Lots to do besides gambling bowling center, movie theater, spa, comedy club all on location, free internet in the coffee shop in the casino. Definitely draws an older, middle class crowd. Free shuttle to the strip by Bill's Gambling Hall is very useful."}
{"sentiment":2.5,"text":"Went for my Hubby's 40th Birthday had the best time ever no complaints about the Bellagio what so ever.Mark at the Baccaret Bar was great made us feel so welcome told us if we wanted to know anything just ask him any time he was really helpful.We will be returning to Vegas again and will definetley be staying"}
{"sentiment":-1.5,"text":"I should have expected a letdown after spending 7 nights at the Kona Village Resort on the Big Island, but I didn't expect \"the bowels of hell\" as another poster so accurately described this trash heap. At check in, I was informed by the woefully trained front desk staff that I had been \"upgraded\" to a cottage room. The Cottage looked like a low rent apt. It was smelly, dirty, (mold and dirt around light fixtures) dead bugs and broken AC unit. I demanded the front desk give me the ocean view room I payed for, which I eventually got. The rooms in the tower aren't much better. Dirty, outdated and depressing. We wished we had ended our honeymoon after the 7 days on the Big Island. We honestly wished we were back home in Kentucky. (that alone should tell you something!) I blame this hotel for the fact that I may never go back to Maui. OUTDATED, CHEEZY, CLICHE, LOW-RENT IN EVERY WAY POSSIBLE."}
{"sentiment":2.5,"text":"We had a Superior Queen room, which was a good size. Free internet. Wonderful breakfast is included and served until 11am. The Black Duck Restaurant is attached to the hotel....great for sitting outside and people-watching. You can catch the subway on the corner."}
{"sentiment":-0.5,"text":"We are 72 and 73 and we were placed on the 3rd floor in the Building 3 complex even though we told them I had a bad back. I had requested an ocean front room in February and was told that shouldn't be a problem since we were booking early. Not true. We booked a Deluxe Jr. Suite to have the jacuzzi but they had no bubbles in the room and none in the gift shop to buy.so we never used it. We also had no body lotion in the room and none in the gift shop to buy. Had some mildew in the shower and the shower water would leak out of the shower stall. Getting reservations for restaurants were too much trouble but the buffets were great."}
{"sentiment":1.5,"text":"stayed in apartment beside hotel.clean and comfortable.mini kitchen with 2 ring cooker but no cutlery or dishes!otherwise we enjoyed our stay..staff very helpful but beware of prices in minibar.plenty of cafes for breakfast and dinner nearby.tram stop 1 min walk.canal bus stop 2 mins away"}
{"sentiment":1.5,"text":"Stayed for 4 days while in LA area. Hotel is fine - it's a Hilton. Stayed on Executive level so got to use the exec lounge for breakfast and evening snacks. Couple of restaurants very close, and within walking of 2 big malls. Never used the hotel's restaurant."}
{"sentiment":-0.5,"text":"I stayed at the Royal National last weekend with my two children. I booked the hotel through an internet company called Alpha rooms- which offers discount hotels, unfortunately when I arrived at the hotel I realised that I would have saved 35.00 if I had booked directly with the hotel. The room was so shabby, but I have to say that the beds were comfortable and although our room overlooked the road, it wasn't noisy, although we did have the window closed, which might not be the case in the summer. We went to breakfast in the morning really looking forward to an English breakfast, we were really disappointed as we had to hover around tables waiting for one to be free, more like a canteen environment than a hotel setting. when we eventually found a table which we had to share with another family I stood in the long queue for a hot breakfast only to be told that unless I paid 4.00 I was only entitled to continental breakfast, which consisted of cold toast piled up on a tray, jam,cereals and tinned pineapple and hard rolls. The plus side of this hotel is its proximity to the tube. I feel if you do not want any luxury and just want a place to sleep with no frills this is the place for you- more like a hostel than a hotel!"}
{"sentiment":-1.5,"text":"My initial reservation with the Golden Nugget was for three days, on a special advertised on Travelzoo.com. I booked online with no problems. My husband and I fly standby, and it looked more likely that we would get out to Vegas if we left a couple days earlier, so I called the hotel reservation line - again, no problems, added two nights for a reasonable cost. Flew in late and arrived at the hotel - the check in desk was hard to find, and when found for our tower (there are four), it was closed. We then had to walk halfway across the hotel and through the crowded casino with our bags to the nearest tower's desk. We use a debit card for travel, rather than a credit card, and upon checking in, had a nice man who neglected to tell us that they would be placing a hold on our card - $100 for every night booked IN ADDITION to the reservation's total balance. He also neglected to give us the \"$250 in savings!\" coupon book that was supposed to be part of the Travelzoo promotion. The next day was rainy, so we didn't stray far from the hotel and didn't know our checking account had been completely tied up with this pre-authorization charge until we went to the buffet for dinner and couldn't charge $30 because our card was declined. Upon checking our account, we found out that there was only $27 left in it after this Pre-Authorization. Went to the front desk to complain, and was brushed off by a woman who said \"we'll call your bank in the morning\" without taking our bank's phone number. Needless to say, they didn't call, and we went down to the desk again and FINALLY got a person who cared, took all our information, informed us that the hotel's policy with debit cards is to do a hard charge for the whole owed amount and just turn off incedentals. Fine. So he brings this info back to the cashiers who have to release the charges - it took ALL DAY for them to release the charge, when they told us it would be a couple hours. We had no money to eat!! When we called the hotel, the cashier said, \"oh, I just haven't gotten around to it yet.\" WE WOULD LIKE TO EAT! The rest of the stay was fairly uneventful, and housekeeping was generally good until our last day when housekeeping just threw our toiletries onto the counter, gave us just two towels and didn't look like they changed the sheets. Plus was the bed was pretty comfortable (we stayed in Carson tower, the oldest). Very few amenities. Spa ridiculously expensive for a downtown hotel. Also, the website makes it sound like wired internet was free but you had to pay for WiFi - this is not the case, you have to pay for both. Luckily the Krispy Kreme down the street had free wifi. Location - not much to see or do in Downtown (Old) Las Vegas. Fremont Street Experience was nice, but that's it. We spent most of our time on the Strip - at Treasure Island no less. I think we'll stay there next time. Liked best - bed and the really cool pool Liked least - everything else."}
{"sentiment":2.5,"text":"I spent three days here and was concerned about my decision based on some of the reviews here. I had a studio suite with a balcony on the twelfth floor. The queen bed was very comfortable, the TV had Comcast cable and the kitchenette had all the utensils I needed. The morning continental breakfast has a staff-member on duty to assist. The location is on the same hill as the Mark Hopkins. The Powell St. cable car line is a block away and is the best way to get up/down the hill after check-in (don't try to take luggage on the cable cars - I used Super Shuttle for airport trips). Buy a Muni pass at the booth at the cable car turntable at the bottom of Powell St. or at the airport info centers. These passes include unlimited bus, subway and cable car rides for 1,3,or 7 days for less than twenty dollars."}
{"sentiment":2.5,"text":"Many many people have already given rave reviews to the hotel. I just wanted to add my 2 cents because I was also very impressed. Our room was very large, with a city view and nice balcony. The Imperial Club was very nice. The thing I found most impressive though is that if the hotel shuttle into town fills up they actually pay for you to take a private taxi. We thought that really went above and beyond. One warning: We did find it inconvenient that the hotel was located outside the main city, so we felt \"trapped\" there after returning home in the early evening since we did not want to pay the 15 euro each way for a taxi, whereas we might have gone out exploring the nightlife if we were staying in town. This is not a fault of the hotel (we of course knew this would be the situation when booking!) but rather just something to note."}
{"sentiment":2.5,"text":"Add my name to the list of satisfied guests at the Comfort Inn. We were very impressed all around. We don't like to lug around our laptops, so are dependent on hotel access. Couldn't be any better than here. Free, in room or in the lobby (seperate room with 2 terminals), wireless if you bring your own, everything. Nice room with plasma TV, smoking rooms available, excellent free breakfast, pool, hot tub, good location, great rates, friendly staff."}
{"sentiment":1.5,"text":"Booked this hotel via www.lastminute.com, surprised at how easy the process was compared to previous usage some time back, and delighted with the Silken at bargain price. Minor gripes - the hotel had not prepared our room, but they upgraded us to a suite for the ensuing wait. Nice decor in lobby/bar, with prices not as astronomical as expected, and there is an excellent and reasonably priced tapas bar/cafe opposite where we ate twice - food and service there both very good. Rooftop pool fine, views over the city. Suite comfortable, only niggle the safety mats on bath really abrasive - watch out for friction burns on the rear end!"}
{"sentiment":0.5,"text":"Understanding that the LV Hilton is not a 5-star hotel, and is not on the strip, we booked a ridiculously good deal through Expedia, and were pleasantly surprised after reading some of the reviews on this site. We did upgrade our room on check in, at a cost of $50 per night, which gave us a nice renovated room with King bedding. I'll admit I'd prefer a top and bottom sheet, instead of a bottom sheet and a duvet, but the room was very nice, and was certainly clean. The bed was very comfortable, the A/C worked very well, and we were impressed with the thoroughness of the daily housekeeping. We were also slightly annoyed that the safe had a daily charge, and we would have appreciated an inroom coffee maker, but the room service was always prompt and polite, and the food we ordered was excellent. The inroom high speed internet (again at an additional charge) was easy to set up and worked well. The casino is not huge, but is complete and we never found a time when we couldn't play on a table. (Since we're not rich gamblers, it mattered to us that not every table was playing $25 minimums.) The casino servers were always friendly, and often remembered our orders, even from previous days. We spent several full days at the pool, and sprang for a cabana each day, which gave us shelter from the sun (who even knew UV could reach 11?) and excellent service, from complimentary soft drinks and water to loads of towels. The pool does feel cold, especially in the early morning, but warmed up through the day, and was always refreshing. There were always children in the pool, but they never got in the way of a quiet swim. My spouse is a hugh 'fanilow', and saw Barry Manilow's show three nights running, as apparently did many others. We often spent time at the pool dissecting the previous night's show... We also found that the hotel was hosting a Star Trek convention over the time we were there, so it was not unusual to find Star Trek uniforms walking around the hotel at any time. Throw in some families and some business people, and the hotel was a real mix of travellers, which we thought was a lot of fun. Not too stuffy for non-Kennedy families, but above the frat-boy attitude found in some of the strip resorts. The monorail was very handy, and gave easy access to the rest of the strip. We certainly enjoyed our stay at the LV Hilton, and would certainly return. We found it to be a good value."}
{"sentiment":0.5,"text":"Good location in Rome . I was booked into another hotel on arrivel i was told they had over booked so took me to one of their other hotels which was Hotel Trevi . The staff were very friendly . I had booked a double room for sole use when i arrive a Trevi i was given a single for the first night . The room was ok but i was awoke at 4.45am as the room was under the stairs for the breakfast room . The staff were up an down and talking . I then got moved to a double . Room was fine ok size for Rome but the shower very small . But no soundproofing so you could here everything from the other rooms . Good breakfast ."}
{"sentiment":0.5,"text":"We reserved the OSJ Sheraton for 2 days before our Carnival Victory Southern Caribbean cruise at the end of Nov 2010. We reserved the room through Hotwire for about $125 a night. The best thing about this hotel is its location. It is only a couple of blocks from the pier that our shipped docked at, so we were able to walk our backs from the hotel directly to the ship at boarding time (saving an extra taxi fee). Pros: Great beds cent \" very comfortable and large. Good air conditioning in our room. Very close to the free trolley pickup (which can take you around Old San Juan). Close to some of the better restaurants. Close to Senor Frog cent cent s and a CVS drugstore. Has hard-wired internet service. Hertz rental car facility in main lobby. Cons: A little noisy at night (depending on your room location). No continental breakfast. Casino is pretty small but takes up a good bit of the lobby floor space. Brumbaugh Street (in front of hotel) is completely congested with traffic at rush hour and cruise docking times. It can take 20 minutes for a car to travel 200 ft. at these times (including the free trolley). Not much parking space. If you have a car, I recommend using the parking garage across the street cent \" much cheaper than the valet service. When we arrived, the reception desk was very friendly & helpful. We arrived at a slow time, but I assume that if you were to check-in at the busy time (when the ship is boarding/docking), the friendliness would be replaced with more of a hurry-up attitude. They were very busy on Sunday morning between 10:30 cent \" 1:00. We had called the hotel in advance and asked them if we could check-in early (normal check-in is 3:00). They noted this and allowed us to check-in around 12:30 when we arrived. The entrance to the hotel is on the side of the building. Check-out is 11:00, but the official boarding time for the ship was ~ 2:30. The bellhops will watch your luggage from 11:00 to whenever you want to board (suggested tip 5-7$) which gives you some extra time to see Old San Juan before you have to board. Hotel has a nice sized exercise room and pool on the top floor. You can see a lot of the harbor and city from the top floor lookout. Although the hotel was nice, it was barely worth the above mentioned Hotwire price ($125 and no continental breakfast???). I certainly would not pay the $200 normal price. If you are taking the Carnival Victory on a southern Caribbean Cruise, this hotel is a good location for you. See attached pictures for more."}
{"sentiment":2.5,"text":"My wife, daughter, and I stayed at the Hotel Gramont for four nights in the duplex and we were quite pleased. We narrowed our hotel choices to three properties and we selected Gramont because of their customer service reputation and the hotels central location and we were not disappointed. The room and bathroom were clean, comfortable, and fairly recently renovated. This was our first trip to Paris and it was comforting to know that Sandra and her staff would always have great suggestions for us for restaurants and site seeing options. Paris was wonderful and we hope to return."}
{"sentiment":-1.5,"text":"We stayed at this hotel for our last night in Barcelona following a mediterranean cruise. From the moment I walked in I got a terrible feeling. The hotel was grey, bare and cold. The temperature of the rooms was terrible, hot and humid and the electricity did not work unless the key card was in the door. I found this rather budget and uncomfortable. The beds had itchy sheets and were hard. I had asked the front desk about the free shuttle bus to the airport and they informed me that they did not take reservations for it and it was on a first come first serve basis, so I got out there way before its schedueled stop to hold seats for the 11 people I was travelling with and when it finally came and my whole party had arrived we had to fight to get seats because no one enforced any order to the process.I believe that my mother booked this hotel because of its proximity to the airport, but i would rather stay anywhere but here if I needed to be close to the airport. i would never ever return to this hotel."}
{"sentiment":1.5,"text":"This hotel felt like it was trying to be trendy but it did not quite work for me. However, we had a pleasant stay. Room was quite small for a double, though we did not need much room. The decor is modern and relaxing but starting to wear and tear a bit. The best thing is the bed, which is very comfortable. The bathroom has a sliding door which is very thin, so you can hear everything going on in there! At the hotel walk 10 min to the right and there is a small supermarket for basiscs like water and snacks and further along a few more minutes there is a patisserie where you can sit in for coffee and pastries for breakfast or a break. Location is good, less than 10 min to Republique Metro station (same line as Chatelet Les Halles for the Paris De Gaulle airport train). There are many restaurants and bars in the local area, which appears to be an up and coming area slightly away from the busy and tourist areas."}
{"sentiment":1.5,"text":"I like very much the rooms and their beds are extremely comfortable.service at reception is very professional.only thing breakfast is not that special."}
{"sentiment":-1.5,"text":"This hotel, in a word, is *NASTY*. I got athlete's foot from the vile, sticky carpet on the floor. I had to have my room moved because the internet in one room simply didn't work at all. One elevator felt like it was about to snap its cables. The rooms have single pane glass that doesn't seal. The \"historic\" rooms open to a common pool area, and the rest all face busy streets, so you can forget about a good night's sleep unless you bring earplugs. The heating systems are louder than a vacuum cleaner. This place should just give up and advertise hourly rates. Did I mention that I got athlete's foot from their disgusting carpets? Incidentally, the internet is even worse than the cleanliness. I do not exaggerate when I say I've seen more reliable service from third-world dialup ISPs. I was there for a scientific conference, and I learned that the hotel internet consists of a single, very overloaded DSL line. No one can connect to anything -- even Gmail is impossible durnig peak hours. Their solution to this, incidentally, is to have a clueless teenager frown at his laptop because \"uhh it gets full bars\", then connect you to offsite tech support, where someone reads a flowchart about how to reset your wireless connection. In conclusion, this hotel is what I'd expect from a mid-range institution in a medium sized third world city. It doesn't belong in San Francisco."}
{"sentiment":0.5,"text":"We decided to stay here for 3 nights on our way home from Thailand and chose this hotel for the wow factor of the infinity pool and it certainly does produce that but.....it is an exhausting hotel! There are 2 check in areas in the hotel and both were chaotic when we arrived with no clear signs as to where to check in or out! Once we finally checked in and made our way up to our rooms, which were lovely, we were desperate to check out the pool and finally worked out how to work the elevators to get us up there! The infinity pool is just amazing but don't go up there if you are very thirsty as it will take you an hour to hunt down a waiter and then another hour for them to actually bring you the drinks, if they ever do! Breakfast is very noisy and busy and not at all peaceful and relaxing. But.......we have done it, got the tee shirt but will not stay there again - just too big and busy for us!"}
{"sentiment":1.5,"text":"Loved our stay here.. Staff were friendly and always ready to help. Nice rooms."}
{"sentiment":2.5,"text":"The view, the room, the location, the comfortable bed-----all perfect! This is absolutely a great place to stay."}
{"sentiment":2.5,"text":"my husband and i recently stayed 2 nights here and had gotten a great rate through their bidding service [$160+tax/night]. our first room had some issues with the tv and within 15 minutes of placing a call, a service man was knocking on the door. unfortunately, he couldn't get the problem fixed and on our 2nd call, the woman kindly asked if we would like to switch rooms and had a bellman meet us to switch us keys. it was such an easy, painless, QUICK process! i'll be honest, our first room was on the 25th floor staring at an office building across the street and the street noise was a little noticeable but our 2nd room was on the 40th floor and had an AMAZING view of the city and the empire state building! so, if you're going, just request a room on a higher floor. :) the hotel is clean, the staff is wonderful and helpful and the location is unbeatable! a few blocks from times square and grand central station practically across the street. LOVED IT! [the FREE internet was a HUGE plus as well!]"}
{"sentiment":2.5,"text":"Despite being a hhonors diamond, this was my first experience in a Waldorf Astoria. I purchased the Experience Waldorf package which included a 50$ credit per night and breakfast vouchers for two. Upon check-in I received two personalized envelopes, one as a diamond guest with two drink vouchers and a spa discount as well as the vouchers for the Waldorf package. There is no self park, and the daily 50$ voucher cannot be applied to valet parking. This pretty much encourages you to eat on site, but the free breakfast and the credit was worth it compared to regular rates. The hotel was spotless and we were upgraded to a 1 bedroom king with a view of the pool as well as the fireworks at Epcot. The bathroom was huge with a large walk-in shower as well as a tub with jets. The living room had a bar area and was larger than most hotel rooms. The staff were super nice and overall it was a great experience. I often stay in Disney properties, but the Waldorf puts Disney deluxe hotels to shame for about the same amount as paying full rack rates at a Disney hotel. Its connected to the neighboring Hilton property via a convention center or an outside walk."}
{"sentiment":1.5,"text":"Very nice hotel in a great part of the Las Vegas strip."}
{"sentiment":1.5,"text":"I stayed here for four days on late March. Overall the property is fine and the service was OK but not phenomenal. Nothing bad, just nothing to write home about. The hotel is pretty close to the airport and also pretty convenient to the LA area(depending on traffic of course). Self parking is behind the hotel and was slightly convenient. There are some stores nearby and a Burger King which was about $18 cheaper for breakfast as compared to the hotel. No free wi-fi."}
{"sentiment":-1.5,"text":"We stayed at Oaks Harmony for the period from 11 Nov to 17 Nov and agree with the recent reviews that the service at the apartment was extremely bad. The service staff has a cent can cent cent t be bothered cent 1/4 attitude and does not extend basic courtesy to its customers. We called the apartment a day before we arrived to request for an early check-in as our flight was expected to arrive at 6am in the morning and we have a three year old toddler with us. We were told that they could only accommodate an early check-in after 11am and request can only be made upon arrival. As our flight was delayed, we arrived at the hotel slightly before 11am but were informed that no rooms would be available until 2pm. When we arrived at the hotel again 5 minutes before 2pm, the person who served us earlier looked at us blankly, clearly forgetting our early request to check-in. She told us that she did not think any rooms were available yet and only locate an available room after we insisted. As our room was still not cleaned at 2pm in the following afternoon, we requested for fresh towels but were told that each towel will be charged at A$2. Although it was stated in their compendium that we could request for room service at specific time, it took two reminders over more than 2 hours before the apartment was cleaned. Basic necessities such as detergent, soap and shampoo were not replenished. We stayed three nights and returned two days later for another night stay. In the meantime, the service staff threw away the fax that we were expecting from our doctor. The best part was that she was not even apologetic, only commenting that they receive a lot rubbish fax all the time. On the last day of our stay, we requested for a late checkout and were told that they were fully booked and could only extend the checkout until 11am. When my husband asked whether we could checkout after 11am as our flight was in the late afternoon, the service staff suggested that we could do so by paying for another night stay, clearly forgetting that the apartments were supposed to be cent fully booked cent 1/4. When she realized that she had contradicted herself, she reluctantly said that we could stay until 12 pm instead. Although location of the hotel was convenient and the rooms are fairly clean, our experience was marred by the bad attitude and service of the reception staff."}
{"sentiment":1.5,"text":"Stayed at the Manhattan at Times Square the last weekend in July. We booked the hotel on Priceline.com and got a pretty decent price considering the location of the hotel and the fact that it was peak tourist season. We got a room on the 18th floor and had a great view of the city. Room was very clean and bed was super comfy. Staff was quick and friendly. It seemed like a very family-friendly hotel. It had a great pool and outside deck. We wanted a hotel that was in walking distance to everything and this place was it! 5 minute walk to the middle of Times Square, Rockefeller Center and Radio City Music Hall. 15 minute walk to 5th Ave. and Central Park. 20 minute walk to Madison Square Garden and the Empire State Building. (might even be shorter walk then that, we got turned around a few times). If you park at the hotel, make sure to print a parking coupon! We got one for $30.00 bucks a day, if you don't have the coupon it's $45.00 a day. Hotel charges a steep $14.00 for wifi but you can use the computers in the biz center for free. There are no refrigerators in the rooms or microwaves in the hotel so don't plan on saving leftovers! Overall, we would definitely stay here again!"}
{"sentiment":2.5,"text":"We only stayed one night on our way through MIA, but really enjoyed the hotel. Service was excellent. Room was spacious and really well equipped. Pool was great. Zero to complain about. The Sun Fun & More rate is great value - $250 per night and includes breakfast ($65), valet parking ($30) and a 4pm check out - a steal we thought."}
{"sentiment":1.5,"text":"We took a package from Alleginat air flying from bellingham (way cheaper than any other deal out there)... I had read the reviews, so i was prepared that it wasn't a 5 star hotel.. but my friends were staying at the cosmopolitan .. and it was super close... When we arrived i was blown away... it's actually very nice inside!!! We had to wait a little bit for the checking in, but the line did move quick, mabe 3-5 min wait but it looked longer..... The lady did try to 'upsale' us to the north tower, we were in the south, but you know what we didn't take it.... because our room was HUGE... huge huge, way more space than what we needed and everything looked clean. Ya okay i'm sure they're not scrubbing the tiles or the ceilings everyday... but whatever, i paid like 750$ for Air AND hotel, for 4days.. for two people, like i care .. bed sheets smelled like bleach so that was a great sign!!! Hotel has krispy creams and coffee for cheap.... make sure you sign up for their card and you get points. There is also a tunnel from the casino into Paris!!!! that's so awesome!!! Out of 10 i would give them a 7 .. and i would totally go back :)"}
{"sentiment":2.5,"text":"... if all of you who read this will book at The Time, the price will go up and I can not afford it anymore ;-) It is a great experience comparing to ordinary hotels like the boring Crowne Plaza next door. It is purely a designer hotel with good value for money when you see the NY rates; best location off Time Square; only 2 min walk to subway. The doormen and beel boys look more like secret service agents and are connected via head phones. Some female receptionists have their own way of communication (NY slang?), but if you see it as part of the whole concept, it is fine and can get used to it. The lounge-bar is next to the reception and busy with outside guests on weekend. Great atmosphere; they don't have a menue for drinks, so order what you like. Personally I didn't like the breakfast style, it is more something for busy travelers; very small choice on the buffet; but eggs etc to be ordered (and paid) extra. But that's the only thing what is better at Crowne Plaza. Room: Either in red, yellow or blue fabrics; flat TV with great sound and Bose radio are in the room, Molton Brown bath amenities and modern post cards as well as bathrobe but no slippers. Make sure to get the electric Do Not Disturb sign explained. It was on since the previous guest but not recognized. When the maid rings the bell it remains silent and she did not clean the room; had to call in the evening to get it done. Also the outside line was not working but could be fixed after 1 day. Overall I can recommend it to get a new experience in a great & modern atmosphere - but nobody is perfect."}
{"sentiment":2.5,"text":"We had a lovely stay at your hotel and would recommend it to anybody. The girl on the front desk when we checked in and out (same girl) was very nice and efficient and made our stay very pleasant. Thank you."}
{"sentiment":0.5,"text":"My husband and I just spent 7 nights at The Royal Playa Del Carmen celebrating our 3rd wedding anniversary. We traveled to Jamaica the past 2 years and wanted a change this year. We enjoyed the trip overall and but will try somewhere else next year based on our experience. We went with another couple and the airport, customs, and transfers were great. The check-in was smooth, and the rooms are beautiful. Our room was oceanview and I was able to pick the suite the day before we arrived. This was a wonderful option that I had not seen at other resorts. I agree with the other reviews, there is a \"rotten egg\" smell on the beach that is overwhelming. We sat by the pool closest to the beach one afternoon and the smell was even strong there. The pool bar is small and dated looking, but you could get a drink. I was not impressed with the small beach area and the chair and lounge selection was frustrating. Most the lounges you see in photos are reserved and if you are not in an \"upgraded\" room, you will not sit there. Our biggest issue was probably the lack of attention to detail. Overall things were good, but taking a closer look we saw some things that just frustrated us. One day out by the pool, we were asking a lady about some pricing on the items she was selling. Oh she answered us, but only after she completed her text message she was sending on her cellphone. This was an ongoing issue with some staff members. We found we were waiting for assistance for the staff to finish with their cellphones. Also the drink service around the pool was slow. Some days we waiting 20-25 minutes for drinks. The food was good, and we liked Spice but had a hard time eating there due to the heat. We ate at Spice our first day after checking in while waiting on our room to be ready. It was so hot, half way through lunch the waiter brought us all wet towels and draped them across the back of our necks. It helped, but it was just plain hot in Spice everytime we went. Room service was great, and they would make you things you asked for that weren't on the menu. Our only issue with the room service was using the Magic Box. We saw ants off and on during the week in our room and found one in one of our plates that we had delivered from room service. We told the man who picked up the plates and he offered to bring another chocolate cake within 5-10 minutes to replace the one with the ant on it...needless to say we are still waiting for him to bring another slice of cake. We had the couples massage and it was wonderful. The staff at the spa were fabulous and the facility was super nice. You hate to seem negative when you are fortunate enough to be on vacation for a week, but overall we were just not that impressed. Nice, but not \"5 star\" service."}
{"sentiment":1.5,"text":"My husband and I stayed in this Ibis hotel together with our 3 month old son. We had a nice room on the 6th floor which was quite large for a typical Ibis hotel as we also asked for a bed for our baby. We found staff really friendly and helpfull and we would stay her again as the price is really OK compared to other parisien hotels."}
{"sentiment":2.5,"text":"Great Experience Arrived very early the morning of our check in date, the room was not ready yet, but they were able to park our car. We stayed busy for the entire afternoon, then went to our room later that afternoon, we were on the top floor with a corner view, it was awsome we could see the city for several blocks. The room was a nice size, it had a king size bed and plenty of room to move around. The staff was very pleasant, especially to parking attendants, and one of the desk clerks commented on the shirt I was wearing on the day we checked out. The courtyard was nice and the pool was ok. I had read reviews that were good and bad, but I have to say, I would stay here again without any hesitation. The location is awsome, we were only steps away from Bourbon St., which made it nice after a night out on the town, we didn't have to stagger very far to get home. Do yourself a favor and stay at the Hotel St. Marie. P.S. Book early, I saved a lot of money by doing this, the rates do change daily."}
{"sentiment":2.5,"text":"We stayed 2 nights in Singapore on our way to Bali and chose to stay @ Raffles, as we'd last been there 14 years ago. It looked exactly the same and we loved it. Excellent service, wonderful suites, delicous complimentary Singapore Slings !! Will definately stay there again, hopefully before another 14 years is up !!"}
{"sentiment":2.5,"text":"I have been to Las Vegas many times and go for a variety of reasons (Business, boys trips, trips with partner). Prior to this trip, I didn't even know the Four Season existed in Vegas. This hotel is perfect for couples or families. The hotel itself is dead quiet, but the Mandalay Bay casino is just downstairs, along with all the restaurants and lounges. The pool area is small, private, secure and quiet, but the Mandalay Bay pool area with the wave pool and lazy river is right through a locked gate. I thought the hotel was great, the view was awesome and the service was what you always expect at a four seasons, outstanding."}
{"sentiment":2.5,"text":"Located right in the heart of Singapore, every single thing was convenient. be it transport, food, shopping, it was all within a 5 minutes walk. with the location being such an advantage, we would expect the service and quality to be on par. feeling hot and exasperated from the humid weather and carrying bags of luggage and cakes for my party, the service staff greeted me with a smile that brighten up my mood. they brought me to the room. the staff were very friendly and volunteered to carry our stuffs. we went \"WOW\" after entering the room. it was HUGE, COMFY and it was equivalent to a house instead of a room. we had specially requested for a wii and it was being set up for us with 2 games to choose! it was really fantastic! and since the purpose of us booking a luxury suite was to hold a birthday party, we were pretty much worried that the staffs/receptionist would be rather hostile and denied our guests into the room. but we were wrong! in fact, rather than being petty about having more than 2 guests in the room at any one time of point, the staffs even brought our friends to our room delightedly! of course, with such a meticulous group of service staffs, and fantastic room. everything in the room were complimentary and not to mention the shampoo and bath were BRANDED! the lighting could also be set to your perfect atmosphere. be in dark or bright. what more can i say. the party ended with a HUGE BANG!!! =)"}
{"sentiment":2.5,"text":"We were in Seattle September 5-9th and had a heck of time finding a hotel. Apparently UW, Boise State, WSU and San Diego Street were in town for football games and brought their entire schools with them! Rates were higher than we had hoped for that weekend (should have come over Labor Day, rates were much cheaper) but the Hotel Monaco was worth it. Be sure to check the event calendar of the city as rates fluctuate dramatically. We booked a Monte Carlo suite as that was the only room available and it was fantastic for a four night stay. The extra sitting area was more like a funky living room than hotel room. There were curtains that partitioned the bed from the living room but I think they were decoration only (would have been cool if they really closed). The room has bold striped wall paper and a very spacious bathroom. What really made the stay was the staff, they were amazing! I was worried at first because they seemed so young but they were most attentive. The property is small enough that they get to know you and are always trying to help you out. Location was good, all hotels that we considerd seemed to be in a 5 block radius so I can't say anyone really has an advantage. We walked everywhere. Highly recommended!"}
{"sentiment":2.5,"text":"Previous comments are very accurate about this hotel. Right on the edge of the Gaslight District, next to Petco Park - home of the Padres, and beautiful view of San Diego Harbor. The previous mention of a train blowing its horn in the middle of the night is very accurate, so if noise bothers you, stay on the city side of the hotel. We were on the 15th floor and could still hear the train. The hotel even provided us with a \"white noise\" machine!"}
{"sentiment":-1.5,"text":"The Hotel from hell! Definitely one to be avoided! Filthy dirty, dirty bed linen, dirty carpets, dirty walls. Single lift in hotel was not working. Room was full of flies and other insects. I am well travelled and have stayed at more than 400 hotels around the world. I booked for 4 nights and stayed for one, only because it was too late to get another holel that night (although I tried for 3 hours to find one!) Hotel is not worthy of one star!"}
{"sentiment":1.5,"text":"Came down from Reno for the annual Nevada-UNLV football game and stayed at the Venetian. I follow Hotwire prices and wins on a certain forum and noticed people we scoring the Venetian close to the dates we were traveling. Used Hotwire and won ourselves a Venetian suite. As I did a little more digging I figured out that some of the Hotwire rooms are not actually the \"Venetian\" but are Venezia. This is another section of the Venetian hotel and Hotwire most likely buys these rooms in bulk and then sells them off at better rates. Review: We decided to drive which meant we needed to valet. I consider myself pretty knowledgeable when it comes to dealing with parking garages and valet having dealt with Frisco and Reno garages, but this one was a tad tricky. When it comes to Vegas these Mega Resorts need better signage. At any rate we found the Valet and went for check-in. I was going to try the $20 tip trick but instead decided to just have money in hand while asking for a \"complimentary\" upgrade. Haha didn't work but the check employees were great. The one thing that I will ding this hotel for is the bellmen or luggage guys. Not once did he say to call for our baggage and I realize that's how it works but employees can't assume everyone knows the drill. Room: If you do any type of research for your room then you will know that the Palazzo is the nicer of the two. You will also noticed that the Venezia tower is \"newer\" but outdated compared to its sister hotels. If you are looking for a room that is more up-to-date the Venezia tower is not for you. The decor and furniture are all noticeably outdated compared to the Palazzo and Venetian. The one thing I loved about the property was the bathrooms and others can attest. They are huge and plush. Didn't eat at any of the restaurants nor did we gamble. Growing up in Reno we understand the casino and never feel the need to gamble in Vegas. Once you have seen one casino you have seen them all. They do have a nice SportsBook which we used. Hit a couple of teasers while staying. Had wristbands to LAVO and TAO. Lavo tends to be more intimate if that's what people want to call it..TAO is a typical Vegas mega club with multiple stories and restaurant. Huge lines but by having the wristbands we bypassed them all and went straight in. As with most Vegas clubs be ready to PAY for your drinks. Overall the Venetian hotel was a great experience. I could see that some people never leave the place because of its enormity. I don't think we saw every part of the property during our weekend stay."}
{"sentiment":-0.5,"text":"We booked this hotel through hotels.com and had absolutely no idea these rooms are mostly privately owned. After spending literally hours on the phone the day of our arrival due to an error on the part of the third party booking agent (we were unaware of) we were finally given a room. While the room did have bedding on the king bed there were abslolutely no towels, no soap, no coffe, and no bedding for the pull-out sofa upon our arrival. Because our room was not managed directly by MGM, the housekeeping on-site refused to provide us with even a single towel for the night or with bedding for our son or a crib for our baby. The alternate housekeeping which services the 800 rooms here which are not managed by MGM is only available from 10am to 4pm and we weren't given a room until 6pm. To further the nightmare, the shower only spewed out scalding hot water and was unusable. There were people slamming doors and making racket in the hallways all night long and the pools were very basic an unimpressive. I'm not sure why this place would be worth the 5-block walk from the main casino when it is just as noisy and totally disorganized. We will definitely stay at Paris next visit where we had a 100% better experience previously."}
{"sentiment":0.5,"text":"Hotel location is good, located near to many indian restaurants. hotel rooms are good and clean. hotel food is not good enough, especially breakfast which contains very less amount of varieties of food item, also many items gets repeated evey alternate days. Staff is good."}
{"sentiment":0.5,"text":"When we got to Barcelona, it was raining and gloomy so it felt a bit sketchy when we pulled up to the Hotel. The hotel is a standard hotel and check in was effortless. It was a bit scary seeing that the sign that warns us that Barcelona was notorious for pick-pocketers. We knew it but it was a bit of an awakening seeing the sign there. The hallways are fairly dark and it takes a bit of time for the automatic sensors to turn on the lights. When we in our room (317), it was like walking into a blast chiller because the air had been turned off. We managed to get the heat up after a while to warm up. Our view faced the back of the hotel to peoples' home that had laundry hanging out. it wasn't exactly scenic. The room is a good size room with plenty of closet space, and I had no complaint for the size of the bathroom either. There were toiletries provided, but they were very strong so it was not something that I could use. The plus is that they had a towel warmer which was great for doing a little bit of laundry and having it dry quickly. All in all we were satisfied with the room and the hotel, but we weren't necessarily blown away by anything there. Also we didn't try the bar or the restaurant on site because it was fairly pricey and there are many many restaurants around. I think that I may stay here again if the deal is great, but other then that I would choose to stay in the Barri Gotic area where there's more shops, restaurants, and entertainment. Tips: -Download the metro app if you have internet access on your phone. -Go to Quimet & Quiment --- So amazing! It is a tiny little place with no sitting so be forewarned. However, you will soon forget you are standing after having the tapas there. -Nice walk to Las Ramblas. The Mercat La Bouqueria was one of my favorite places in Barcelona. Enjoy your trip here! Barcelona is an amazing city."}
{"sentiment":1.5,"text":"My boyfriend and I decided to stay at this hotel for the New Year's Eve celebration in downtown Seattle. The location was great, right near Pioneer Square and a short free bus ride away from Pikes Place. We also chose the location because it was far enough away from the Seattle Center that we wouldn't be interrupted when we needed to sleep and was on the cheapest end of the hotel spectrum. We arrived at the hotel around 4 p.m. just in time to see the hotel next to us have a fire put out. After searching for our parking lot we eventually found it and a spot. We checked into our hotel quickly and were given a discount voucher for the garage we parked in. The hotel is the perfect size for why we were there; to get in and out and just a place to sleep at the end of the night. The bathrooms were just the size they needed to be, as Americans I think we've come to expect unrealistic sizes for hotels and this is exactly what I had paid for. The room was VERY well kept and extremely up to date, but the elevators were a bit on the scary side. The hotel had a really awesome vintage feel and the staff was very helpful and extremely sweet on such a stressful night in Seattle. Our only complaints were that we were placed in a room by the ice machine which, of course, is going to be loud at any hotel but it also didn't help that the walls were paper thin. I was surprised by how accurate these reviews were about the thin-ness of the walls. The person behind us was a snorer and I couldn't go to bed for at least half an hour because it felt like I was in the room with him. But hey, for $100 I can't really complain. The only other issue I had was that I was charged $20 extra on my final bill than I had previously signed for but they immediately fixed the issue and we were out of the hotel 30 minutes later. All in all: great staff, location, amenities, linens, and price. Not so great insulation. I will be staying there again if I visit in the future."}
{"sentiment":-1.5,"text":"During the time of our stay there was some convention going on in Hong Kong so we didn't have many choices. When making the reservation we requested a high floor, nonsmoking, king bed room. They gave us a 6th floor, smoking room with 2 twin beds. They wouldn't change our room and said that they had nothing else available during all 3 nights of our stay. How can that be?! Next, the bathroom was probably the most disgusting I have stayed at. There was mold/mildew within every 4 inches of the grout, there were nails driven into the wall above the toilet paper dispenser, & there was a hole right above the toilet paper dispenser that someone had stuffed toilet paper in. The sheets were really thin (from being old & lots of washings) and I could feel the rough, itchy blanket through the bed sheet on my legs. Almost insignificantly compared to everything else, the lighting was very dim but if it was brighter you might see more of how old this place is. Location is ok. Not right next to the MTR. If you want a better location check out the Wharney Guang Dong although it's on a street that has hooker bars at night (but totally not dangerous)."}
{"sentiment":-0.5,"text":"This is a very beautiful hotel with a fantastic view of Rome, but the customer service was very disappointing. For example, on the day we checked in we arrived at the Cavalieri at 12:15 extremely tired after our flight. We were told our room was not ready, but that they would get it ready as soon as possible. The Diamond Desk person then escorted us to the Colesseo lounge and told us that she would come and get us as soon as the room was ready. At 2 pm no one had come to inform us that our room was ready, so I went to the front desk and inquired. As it turns out, our room key was just sitting there and our room was ready, but no one had informed us. We went up to our room to discover that they had put someone else's luggage in our room. Our luggage was no where to be found. I went down to the front desk and was taken to the luggage storage area to look for our luggage. When it did not turn up, a bellhop escorted me to another guest's room where our luggage had been taken (we had his luggage). The bellhop sheepishly apologized, but then added \"anyone can make a mistake.\" Which is true, but not the attitude I wanted to hear when I was exhausted and just wanted my luggage and to take a nap. We never received an apology from anyone else other than the one bellhop, and the front desk took a very nonchalant attitude. There are other examples of poor customer service, but the experience above and the attitude adopted proved typical. Additionally, as written elsewhere the location is not convenient to the tourist spots and the last shuttle back to the hotel is at 8pm, so unless you wish to end your night very early you are likely to be taking a ~ 15 Euro cab ride back to the hotel. I would not recommend this hotel."}
{"sentiment":2.5,"text":"We had such a wonderful time at the Marriott Gaslamp. The location is perfect. You can walk everywhere! Close to the Trolley stop if you want to venture out further. The staff is so friendly and the rooms are beautiful. We had a great view of Petco Park from our room. We just love it here."}
{"sentiment":2.5,"text":"This hotel is a \"gem\". Firstly the staff could not be more helpful. We messed up some bookings for a show and they fixed this up for us, posted our mail and were generally more the willing to help where they could. The room was spacious, modern and exceeded our expectations. Great selection for breakfast. Close to metro lines and plenty of places to eat nearby. LOVE IT!!!"}
{"sentiment":2.5,"text":"Just returned from 3 nights at the Pointe Hilton and had a great time. The rooms are large with a split bathroom which was perfect for 3 gals sharing a room. We wanted a place to visit and hang out and it was perfect. The grounds are beautiful and well kept. The staff was friendly and helpful. We enjoyed the wonderful hiking trails accessible by a tunnel under the street, followed by a soak in the hot tub and even a couple rides down the water slide. We would do it again anytime. Totally recommend. Didn't like that you had to pay for internet, or to use the gym."}
{"sentiment":1.5,"text":"Nice & stylish hotel right on the beach only 10 min away from Barcelona airport (have the address ready, not all cab drivers know where the hotel is located) The rooms are well designed and very modern (free minibar is a nice extra). There is no balcony, but you can open the large windows (and see & hear the sea!). There is free wi-fi in the lobby. The beach is great for watching the sunset."}
{"sentiment":0.5,"text":"Before we left for our road trip, which included San Diego, we booked a three night stay at the Mission Valley Resort. We read the reviews and were somewhat nervous about booking this hotel. The price was right and the location was good. When we arrived I was prepared for the worst and have to admit that I was somewhat pleased to find a very average hotel. The room was clean. The pool area was very nice. The staff pleasant and helpful. The onsite restaurant good and the bar was fun as well. I didn't get the name of the fellow who was the server in the bar, but he was great. All in all the stay was okay. I may not return to this hotel, but if you do choose to book this hotel, just keep in mind that you get what you pay for. It is not a three star hotel. It also has acces to a gym, that my husband used and he was impressed with the gym."}
{"sentiment":1.5,"text":"Checked out the reviews of various hotels in Venice and decided on this one. Really pleased we did as we could not find fault with this small boutique style hotel. Well sited approx mid-way between the Rialto Bridge and St Mark's Square - both of which were only a few minutes walk away once we eventually familiarised ourselves with the 'rabbit warren' of passageways and streets that is Venice! Tip:- If arriving by water bus then get off at Rialto Bridge, walk into into the passage ways directly at the end of the bridge, 'dog leg' left and right across the square, go down another passage(s), and cross the next canal; keep going and after you pass another small square on your left look for a sign for Hotel Caneletto on your right ; the Aqua Palace is very close by! (Better still get a good map!) We were not so well informed and nearly got hopelessly lost trying to find the hotel as dusk was falling - nearly resorted to finding a water taxi to take us there! The hotel was lovely, clean, and comfortable; the staff/customer service was excellent. We had a standard double room that overlooked a small quiet square at the back of the hotel but it was spacious, and had a lovely large bathroom. Free wi-fi was available at all times. Outside the room was a very nice landing with seating, and a balcony that overlooked a canal. A comfortable area to relax in. There was no formal restaurant in the hotel - just a small well presented breakfast room - never crowded tho'. This wasn't a problem as eating out was easy in Venice - loads of restaurants but you might need 'deep pockets' All we can say is - this hotel was a fantastic find and we would strongly recommend it"}
{"sentiment":1.5,"text":"I have stayed at this hotel two times and it was better than I expected and prettier than I realized. It took me two days to find the food court the first time we were there and that made everything better. A helpful tip is that they have a microwave in the food court you can use. That took the 2nd trip to find out. The gift shop is sufficent but has a very small grocery attached that only sells beverages, Entermain cakes, chips, some first aid items, and candy and cigerettes. There is a piano player that jokes around while playing piano a couple of nights in the lounge and that is fun as he gets the people there laughing and singing and kids even sit quietly there. We had cake in the resterant and it was really good. The food court has good pasta dishes and wonderful chocolate crosiants as well as yogurt. The yogurt is almost $2 but the pastry is average price. They have very small bottles of wine also. Then there's the hamburgers and chicken dishes and fries. The main theme pool is nice but can be a difficult walk in the very hot months. Luckily there are some regular pool near the behind the hotels to share. The Ferry can take you to visit the other pook at the French Quarter or to Downtown Disney. Just make sure to use the safe as I lost all my ID and wasn't sure how that happened as I thought for sure I'd left it in the drawer. The hotel paid for my cab service to and from the airport so I could file a report but I had extended my stay two more days due to that and that I had to pay for. Stil it is a nice place."}
{"sentiment":-1.5,"text":"I stayed in September 2011 for 4 nights.The hotel is not in the centre of the city and a 20 minute walk from the wrong metro station, a 10 minute walk from the right one and a couple of tram stops away from the train station - which is probably ok if you're not single and you got a bit of a hefty suitcase to carry because you're on an 11 day Berlin-Paris trip. This hotel believes in the concept of 'you don't ask - you don't get'. Which is ok, but when you ask for a tray with tea / coffee and a kettle, it would be great if the dirty cups were taken out of the room during service the next morning. It's one of those weird hotels where the 3rd floor is on the 3rd floor of the lift and then you have to walk down a flight of narrow stairs - remember the don't ask don't get thing? - well, there are no offers to help you carry your bag to your room, either. I am not a princess (although I am partial to being a drama queen from time to time) and I do like a firm bed - I actually left the hotel with a backache, and I wrote a letter to the Manager while I was there - I asked and I didn't get, so I guess it makes no difference either way. Service with a smile, even just a little one? No. Nope - not going back."}
{"sentiment":2.5,"text":"Home away from home. Very nice. Checked out - returned for another night. 3 adults stayed 3 days in 2 bedroom 2 full bath suite. Bldg E, 208, 511. Centrally located to everything on International Drive. Lovely area of spacious rolling green, -not crowded. Hotel has 6 buildings well spread apart, 6 floors each, all with balconies. Farther buildings have own pool and towels are supplied. Security patrolled, spacious grounds, peaceful atmosphere. Full kitchen with service and seating for 6. Full size refrigerator is pristine clean with ice maker. Washer/dryer, with soaps supplied for dishes and laundry. Keurig single cup coffee maker with 6 Green Mountain supplied, very good. (Pleased to find this as I always bring my coffee maker and supplies, so it saved time). Jacuzzi for 2 in very large master bath, with separate shower. ++ Clean! ++ (Could use new shower heads). Beds are OK. Extra pillows, blankets. Functional, not fancy, but nice and in very good condition. It was nice to find the DVD player is 'region free' -will play all CD's so, if you have the time, bring your movies! Cable is basic. Hotel has it's own store with basic supplies. Restaurant is pricey. Good menu, will deliver to your room. Publix grocery is nearby. Gym has cardio and machine weights. Any problems are quickly and professionally addressed; keys, phone, extras... and the front desk even helped with my computer problems. Check in/out is super fast and pleasant. The Point is the sister property with single room suites. I gladly recommend Floridays Resort! Pet friendly."}
{"sentiment":-1.5,"text":"Se perdi mi maleta y nunca apareci!!!!! showReview(5575268, 'full');"}
{"sentiment":1.5,"text":"Stayed six nights second week of January. Great location for Disney with plenty of restaurants and a Winn-Dixie very close by. Very clean; first rate housekeeping really, and our stay was quiet as well. I reccommend the buffet breakfast in the hotel over the Waffle House and Perkins. Small in-room fridge (which was actually cold) and microwave. Our experience with the sleep number beds (we had two queens and tried them both) was interesting, teaching us that we don't want one, but they were comfortable enough. Front desk, housekeeping, and restaurant staff were unfailingly pleasant and eager to serve. Absolutely would stay here again."}
{"sentiment":2.5,"text":"I have stayed at this hotel on many occasions and found the staff to be very professional , helpful and pleasant. Hotel is well located and close to shops,restaurants and metro stations. Would recommend it to anyone wanting to be dowtown for business or pleasure."}
{"sentiment":-0.5,"text":"Booked this hotel for a weekend getaway. Was noted the hotel lobby will be due for renovation beforehand. Thats fine. However, Once I arrived to the hotel, I realized this hotel is lack of the W feel, except the attitude. This property is situated in the edge of downtown San Diego, close to the Little Italy, but is also adjacent to the city jail so at various times of time, you'll hear sirens no matter if you are on a high floor or not. The valet staffs are rude and still trying to ask for tips because they think they deserve it for the type of service delivered? The front desk staff seems very rude and rigid. They do not follow the SPG rules so if you are a Plat member, make sure to \"ASK\" them for ur platinum amendities. It usually takes more than one calls to the \"Whenever, Whatever\" service to get things right (i.e. to fix light bulbs, to get your shoes shined). It also took them couple hours for a security to came up to quiet the neighbor down at 3am (they were playing trance music all night long, if you know what I meant), and yes, the walls are thin, very thin so you can literrally hear everything. The swimming pool and the gym is very small. In fact I was talking to a couple over the pool and they were telling me the similiar issues that they encountered - someone just throws cig buds onto the hallway carpet! and you'll see leftover drinks inside the elevators at night too! They reported and also, it took them couple attempts to have someone come up to fix the problem. However, you should know that this hotel is W, so you will except/should tolerate the noises up to 2am. The DJ in the lobby play nice music to make the hotel very interesting and the sands bar on the 2nd floor are also unique for this property. However, it just doesn't matches the staff's attitude very well, maybe its time for the staffs to get serious retrain. The W bed is what keeps me coming back to stay at the W and also the bliss products are also nice. However, if you want to relax, you should try different properties in SD, if you want to close to the scene, I would recommend Westin Gaslamp Quarter for better SPG treatment and better location!"}
{"sentiment":2.5,"text":"Definitely would stay there again Great alternative to the more expensive design hotels. The rooms are smaller, but have all the right stuff and are nicely designed (pleasing the architects in our group). The location, staff, and breakfast are terrific. We would have stayed longer had rooms been available."}
{"sentiment":-1.5,"text":"RUDE RUDE RUDE front desk staff. My first and last time staying there. The girl who waited on me should find another job cause she sure seems miserable there. Not to mention the nasty and dirty carpet in the rooms. I also payed for the internet service they provide and it only worked 1/4 of the time."}
{"sentiment":2.5,"text":"We had an amazing stay in this hotel. The location is great as it is next to the Pantheon. This means it is central and all main sights are within walking distance. It is also just a few minutes walk from the bustling piazza Navona. The location means you can open your windows and enjoy the sounds of the Pantheon piazza (chatter, musicians etc) or keep them closed - the glazing keeps it quiet and the air conditioning keeps you cool. All the staff were very friendly and as the hotel does not have a restaurant they are very happy to make recommendations for places to eat. We ate in a number of excellent restaurants where there were more italian diners than tourists which has to be a good sign! We stayed in a suite with amazing painted ceilings and it was huge. The bed was very comfortable and the furniture was lovely with lots of room to unpack into. We were also able to go straight to our room when we arrived, even though it was only 10am. This was very welcome as we had arrived on an overnight sleeper train from Cologne and needed to freshen up. The roof top bar is a must. It is only open to residents so is very quiet and from there you can see right over Rome to St Peters. It was lovely to sit sipping wine, looking out across the city, listening to the bustle of the square below. One small downside is the breakfast which is a standard buffet style, Nothing particularly bad about it - just quite average in what is otherwise an amazing hotel."}
{"sentiment":2.5,"text":"My husband and I returned home from three nights in beautiful Rome, Italy. In addition to amazing sight-seeing, we stayed at an amazing hotel, the Hotel Concordia. The staff was welcoming, helpful and ultimately pleased that we chose them during our stay in Rome. Complimentary breakfast was served on a terrace overlooking the city with wait staff ready to treat you like royalty. I highly recommend this hotel. We loved every moment we were in Rome; with much thanks to the Hotel Concordia."}
{"sentiment":2.5,"text":"We stayed at the Aloft for 3 nights during a short visit to Montr copyright al to visit friends and relatives. Whenever I am visiting big cities with a rental car I book hotels near or at the airport because the rates, convenience and ample parking (and I am also an airline 'enthusiast'). Without traffic (even though this is a rare occurance) Its only a 20 minute drive to downtown Montr copyright al. When we stepped in the lobby after a long drive from Rochester NY we felt like we just walked into 'Chalum's Cantina' (fictional Bar in Star Wars Movies) on the Planet 'Tatooine', expecting to see Aliens from the entire Universe sitting around the Lava Lamps sipping Out-of-this-world-cocktails. The d copyright cor, the music (not too loud cent \" just perfect) and the lighting created the perfect urban, hip Disco/Dance/Chill atmosphere. You feel relaxed almost immediately. I was never surprised by any Hotel Lobby in such a way. Check-in was smooth, relaxed and in 2 minutes we had the key-cards to our 2 rooms on the 4th floor. I cannot go too much into details about this hotel, otherwise this review would be several pages long. The room was, especially the setup, was very unusual and quite smart as well. There is almost nothing to complain about this hotel, even though I always find something. It is by far the most interesting 3-star Airport Hotel I have ever stayed at cent \" right down to the smallest details! (biggest flat screen TV's, softest toilet paper, biggest (rain-)showers, etc. etc.). What a refreshing change to the stuffy, old fashioned Seventies Time-warp Hotels like Quality and Comfort Inns, Econolodes, Motel 6, Travelodges, etc.! If you are looking for a good Downtown location cent \" forget it! Otherwise the Aloft is THE hotel to stay at in Montreal cent \" Try it! You will like it!"}
{"sentiment":0.5,"text":"I was luckily not one of the three people in front of me, being sent to another \"sister\" hotel because they were over booked. The poor guy was dressed in a business suit looking ready to relax and they basically told him to just walk down the street and he would see the other hotel, seriously? no cab for the inconvenience? maybe I missed something, I dunno. The hotel location is great, the rooms are good and the overall hotel is ok. The location is right by Lincoln Center and served its purpose really well and was in a prime location for sightseeing and hanging out. My friends who had never been to NYC really got a lot out of the city by walking near the hotel so that was helpful. The rooms were nice, we had 2 jr suites and the largest suite they have which was like 800 square feet. The rooms themselves are extremely clean and modern, looking like they had just been updated. That being said non of the doors in any of the rooms properly fit on the door jambs. The door would drag across the ground making a god awful sound anytime someone tried to close a bathroom door. I would expect more for the charges they ask. That being said this is a 3.5 / 4 star hotel based on the clean lobby and the nice rooms etc. The lobby was nice enough but really kinda cold, bartender needed to smile especially when 4 drinks are 53 bucks, The front counter guy were extremely helpful and didn't bump me to another hotel due to being oversold which was nice. The rooftop bar was fun, full of people trying to be rich and famous and escape the fact they make 25k a year . The staff was really nice letting us to the front of the line but the waitresses were a bit on the rude side. The bartenders however were nice and poured a good drink, the music was standard hipster kid with an ipod type sound. The hotel was a really nice place, good location, nice rooms and a staff that seemed lacking. The maid service was about the only 4 star employees I found, always friendly and always ready to help, seems like the guys/girls in suits forget the fact they work in a hotel, and they aren't CEO`s I would recommend the Park central over this hotel for the price, location and staff."}
{"sentiment":2.5,"text":"The hotel is clean, the staff is friendly, and the casino has a variety of table and slot games at various price points. I had three buffet meals \"comped\" on very little gambling by using the affinity card. I also got a certificate for the gift shop. Don't bring the kids; there's really nothing for them to do (which is true of most of Las Vegas)."}
{"sentiment":1.5,"text":"Stayed here last year had no problems. Came back this year and we had a few. Our 1st room was too noisy as the fans from building opposite were very loud, complained had we got moved to a non smoking room which smelt of smoke. Our 3rd room was a junior suite - we had paid for King deluxe and ended up sleeping in a Queen bed. We were too exhausted to complain again. Apart from that the hotel is clean and well located. The girl on reception was not too happy when we complained but we had paid for a room that we ended up not getting!"}
{"sentiment":0.5,"text":"This hotel/resort is in a large complex on the outshirts of Las Vegas. If you intend on daily hiking in Red Rocks State Park or just hate the strip, I can understand staying here. Otherwise, the hotel and casino are nothing special. This seems like a hotel that is really set up for families but then you are stuck out in the middle of nowhere. The Red Rocks Casino gets boring within a couple of hours and then there is no place to go unless you want to drive 30 minutes into town. The hotel and casino both appear older and in need of updating. Fantastic mountains of incredible colored rocks nearby but that's the only highlight here."}
{"sentiment":2.5,"text":"We decided to stay here for two nights, even though the reviews were less than sparkling. First of all, this is a wonderful hotel. If you prefer the stylings of a Holiday Inn...do not stay here. If you are looking for something different and luxurious, then stay here. While we were here there was a designer sample sale (which my wife loved) and a taping of the HBO show Entourage. That's what this hotel is, Hollywood mixed with high style. Our room was perfect. A super comfortable living area (couch, tv, desk, bar area) and an intimate separate bedroom. The hotel is located in a private,residential neighborhood away from the noise of the city. My ONE complaint is the elevators - they take forever! I found this to be something that is constant in California hotels... Anyway, I'm not sure where some of these other reviewers were staying, but we truly enjoyed the W."}
{"sentiment":1.5,"text":"We were in NY for the weekend and stayed here just for 1 night. We were very impressed with the cleanliness of the room and the excellent king-bed we had. The room was small but all that you need for 1 or a couple of nights. The plasma TV was the newest. Transportation is accessible and there are lots of eateries in the area. Breakfast was nice."}
{"sentiment":2.5,"text":"This is the nicest Hilton I've been to. Full of character and history but renovated at some point in the modern era. Beautiful decor, excellent Executive Floor, excellent service, reasonable price point. Overall, a great hotel in the city."}
{"sentiment":2.5,"text":"No need to reiterate in detail what others say. It is charming, small hotel which is very well run by very helpful people. Had planned to stay for three nights, and enjoyed it and Sydney (a world class city) so much we stayed longer. The rooms are very nice, and the air conditioning (a real concern in the summer) very good."}
{"sentiment":2.5,"text":"I stayed at the Hyatt Regency Vancouver for 2 nights before getting on a cruise ship. The hotel was in a very good location directly next to a sky train station and very close to Robson street. I booked our room using Priceline after reading a few reviews at TripAdvisor and I paid 175 a night when most all hotels including Best Westerns were going 175+. I arrived with my wife and son at 11 a.m. on a Friday morning and was able to check in right away with no problem at all. I had room 907 which was one of two rooms per floor with a balcony. The rooms were extremely clean. I walked the room, lobby an hallways repeatedly with my 18 month old son in our sock and they only showed the slighted amounts of dirt, so I was very comfortable letting my son crawl or walk around the room. The room was well apponted and the beds were comfortable. The staff was extremely professional and friendly. They took care of whatever I needed right away. The only thing I didnt care for was that there was a lot of corners and edges in the room (the dressers and the desk) that I covered up with extra towels incase my little one took a header into them. I would absolutely stay here again. if I didn't have a toddler I wouldnt have had anything no matter how minor to say about this hotel."}
{"sentiment":2.5,"text":"This is the hotel I always stay at on my reasonably regular trips to Paris. It is sublime. I cannot fault it any way - and how rare is that? I am exceedingly hard to please and yet Hotel Le Bristol manages to leave me with a smile on my face every time. Mere superlatives cannot do this hotel or its staff justice. Helps that it's owned by a German :-)"}
{"sentiment":1.5,"text":"Good stylish value for Hong Kong A good standard for the price in Hong Kong. Staff anxious to please; on occaisions possibly over so. Beds comfy and the rooms just big enough and very stylish. It is in MongKok so a little bit away from the main centres for business and tourism but the MTR is very close by. The spa and fitness centre are great as is the roof top pool. I would stay there again."}
{"sentiment":2.5,"text":"Hotel is in a great location right in heart of downtown district and an easy walk to all amentities. Room is very nice and spacious with internet. Bed is fantastic with awesome linens. Happy hour for guests is a nice touch. Only downside is valet parking is required and expensive. Would definitely stay here again"}
{"sentiment":1.5,"text":"My friends and I booked 2 rooms at the Wingate for a Reunion in July. The hotel staff were friendly and very accommodating. The rooms were clean and spacious, beds very comfortable. Hot breafast was convenient too! Location was perfect as I had a sister coming in from Port Authority and girlfriends coming in from Penn Station both nearby. They had a private car service that came within 10 minutes for a pleasant ride to the airport. Will make this a must next time we get together."}
{"sentiment":0.5,"text":"This was our 4th trip to Singapore & this time we had a lot of trouble finding a decent priced package in a good location for 3 people that included breakfast. As we were with a large group, some of who were staying in much more expensive hotels in the surrounding areas, we finally chose Novotel because of our club card- & because I know Singapore quite well, I knew the location.I had no idea the prices were so high now & unfortunately we'd paid for our airfares so we couldn't decrease the number of nights in favour of Malaysia.I gag if I have to pay more than $100 NZD for a hotel room so paying more than S$250 didn't go down well! We had 2 different packages the 1st one on the executive floor was nice with a lovely view of the river.The 2nd one was on the 18th floor which was not so nice- shabby & mouldy wallpaper & the shower had terrible \"black spot\" mould.Our 1st night in that room we got no sleep because the aircon wasn't working, but we got that fixed.We still had a nice view of the river though. We received a notice in our room telling us renovations were to take place on the Premier floors above us so for the next week we couldn't take time out in our room during the day because of the very loud construction on the floors above.Add to that the annoying housekeeping staff- one morning they woke us up at 8.30 am (our only sleep-in day) & asked if they could clean the room. On our last day in Singapore they asked at 8am if they could check the minibar, even though check out wasn't until noon.They were very intrusive, I've never struck that before & have stayed in many hotels. The fridge was really tiny so we kept food in there & just kept requesting buckets of ice for chilling our water etc.We piled everything up in a corner from the minibar & thats where it stayed for 10 days! The hotel has a great shopping center underneath with a supermarket, foodcourt etc , & breakfast at the hotel was pretty good-with a few asian items, but it would be nice if they'd provide some variety each day as it was a bit boring after 10 days.Check out was very painful- it took over an hour because of numerous overcharging errors.This will be our last time in Singapore as accomodation prices are so expensive now.Bye Singapore- it's been nice visting you......"}
{"sentiment":0.5,"text":"I stayed here for a weekend in November. The idea of staying somewhere smokefree was appealing. I booked on my Amex Platinum Luxury Hotels and Resorts website. I enjoyed the location. I enjoyed breakfast and ate no other meals there. The staff were always responsive and helpful. The problems: on my arrival (late by my hometown time) there was a smell in the room that smelled like cooking. I was really too tired to address it that night but was nauseated by the smells all night. I spoke with someone at the front desk and the problem was fixed by redirecting a vent. The person preparing my room was leaving when I first arrived. The smell was very obvious but initally I thought it was something correctible by just turning up the air. I suspect they must know they have this problem already because they fixed it so easily and others must have smelled it. It should have been already addressed by them in my opinion. Amenities were not replaced on the day after my arrival and I had to ask for this on day two. On my second morning, a Saturday morning, I was awoken to loud clattering at 630 am approximately. I called about 7 am and security found that someone was working on the pipes in the room near me. The problem was corrected but by that time a second night's sleep was disrupted. IF YOU HAVE BACK OR NECK issues like I do, the bed is very soft and by the time I got home I was having neck pain I hadn't had in a few months. Some I'm sure was due to the disrupted sleep as well. The room and electronics were fantastic. The tub inviting. There was even a straightening iron in the room which is exciting for the women who travel and like to straighten their hair. Finally it was clear when I checked in that as Amex Fine Resorts and Hotels that they didn't even consider an upgrade which is something they do if there is availability. I've used this program many times and staff will tell you whether there is or isn't on the front end. I asked and the front desk person, albeit nice, brushed it off and I could tell it wasn't even a consideration to upgrade my room. In fact I was instead put in a room next to an elevator. Beautiful hotel, my experiences may have been unusual I know, but I'll never stay here again. (At some point a tray of chocolate covered strawberries were put in my room, but this didn't make up for two nights of disrupted sleep.)"}
{"sentiment":-0.5,"text":"Recently stayed at the Sidney for short city break. Great central location literally minutes from Pimlico tube station and short distance from Victoria. Variety of restaurants available locally. Room was compact but clean. Main complaints were the noise and heat. We stayed in a room on the basement level so views were limited and had to have the fans on for the majority of the time. This we could have lived with but the noise at night was terrible. Paper thin walls = rubbish nights sleep. Other rooms in the hotel may be alright but if you're offered a basement room (floor -1) then reject it."}
{"sentiment":2.5,"text":"My friend and I stayed here for 4 nights in April. It was the perfect place to stay. We were within walking distance from Universal Studios and Islands of Adventure, as well as the City Walk. There was always something to do. We went to the parks in the morning and hung out at the pool in the afternoon. There were so many places to choose from for dinner. My friend and I walked over to the other nearby hotels (Portofino and Royal Pacific). They looked nice. But, I was happy that we were at the Hard Rock Hotel."}
{"sentiment":-1.5,"text":"well, i got the info about this hotel from booking.com and i went and booked it hence the rating was fabulous??!! when i reached there it was like a shock!!!!!! small hotel, over priced, bad smell, unfriendly staff, not clean. when i asked for help o take the bags up. the reply was \" sorry you have take them your self\" i tried to explain the shortfalls to the manager he started arguing and showing me that am not welcomed. my booking was for 2 nights but i stayed 1 night and payed for 2 nights because i couldn't bare it. totally i won't recommend this hotel..."}
{"sentiment":0.5,"text":"My wife and I stayed here, for four nights, early September 2006. We had read some bad reviews about the staff. They were Ok with us. The hotel was just what I would expect from a 3 star city hotel with the exception of the decor in the room which I thought above average. It is two minutes from the Trevi fountain and every where we wanted to visit was within walking distance. Make sure you locate Via Del Bufalo 126 on a map bafore you leave home. It is a small street and even the cop 20 yards away did not know where it was. A tip. The ATAC website is in Italian but very useful. I would stay there again."}
{"sentiment":1.5,"text":"The hotel has a great location, rooms are clean, air conditioning is fine... Breakfast is good and rich. Concerning the internet, if you're lucky, you'll 'catch' a free computer. However, most of the time they're occupied (probably our bad timing - mornings/evenings). Staff is OK - do not have much experience. May be they could just tell us a bit more info upon arrival - e.g. where and when the breakfast is served etc., just the basic ones... Overall impression is quite good."}
{"sentiment":2.5,"text":"It is a really lovely hotel, right next to Potsdamer Platz with very friendly staff. I stayed in the 10th floor in a very spacious suite with a balcony - lovely view -, a very big bathroom and a large walk-in closet. Plus the spa was just one floor above. I really liked the decoration and atmosphere of the hotel and the best was definitely the breakfast. Not only lots of fresh fruits, breads, cakes to choose from but also waffles, pancakes, eggs and a large choice of fresh juices. One morning we even sat outside in the garden."}
{"sentiment":1.5,"text":"I went to Defcon which was thankfully moved over to Rio. Years past it had been held at the Riviera. Bleh... Defcon was a blast as usual, the worlds best cyber criminals rubbing elbows with the worlds top security experts and folks from all the 3 letter agencies all sitting down to break bread together, what a strange and weird world. So, the hotel... nice, not great, but very nice. I had a very large suite with a nice view and the suite itself was VERY large. It is always very difficult to judge Vegas hotels as the normal rules don't apply here. I don't expect 5 star service, I just expect a clean room and pleasant staff which was certainly the norm here. The location is not on the strip but they do have a shuttle which works fine. I don't do Vegas buffets as I think they are overpriced for very mediocre food quality but heard other people say the buffet was pretty good. The pool was pretty and had a nice sand entryway, was pretty cool actually. Overall, the hotel was perfectly fine and if you get a good deal or want a larger suite than you might get at some of the strip hotels this place may be a good fit."}
{"sentiment":2.5,"text":"We spent 6 nights at this beautiful property .We were in a lower floor Fairway view room so the view was not as good as other rooms elsewhere BUT the room itself was large with a superb and very spacious bathroom and a small, sunny- in- the- afternoon balcony.There was no noise and the housekeepers kept it spotlessly clean.We could not have been happier even if we had a suite. The public rooms are very grand and wonderfully appointed and we wish we had had less jet lag to enjoy the ambience of the lounges at night.Having spent all our days touring and walking we were early to bed. The hotel is in spectacular grounds and although it lends itself to weddings and corporate functions these were kept well away from hotel guests, with their own staff, so that there was no interfrerence or inconvenience. The breakfasts are excellent and a room and breakfast rate is well worth negotiating for as the food allowance is more than adequiate. The hotel is well placed north of the city and access to the beaches and smaller towns of North County coastal is very easy and well worth the effort where you can find unique shopping and small family run restaurants for evening meals.The sea is cold but walking is so easy and relaxing as the beaches are sparsely populated. The famous zoo is well worth a visit (and we are in our 50's). There are excellent factory outlet stores to the north and the local outdoor shopping malls are very pleasant to visit with plenty of different eating options. A Sat Nav proved to be a god send as the city freeways are very complex and driving proved to be so much more relaxed for being told where to go!We took our own, having paid for the maps for the western half of the USA before going.Hiring a sat nav is now easy but charges vary and some negotiation is called for. We would recommend this hotel without reservation."}
{"sentiment":1.5,"text":"I stayed at this hotel for 2 nights for business. My review might be a little biased since I was upgrade to a suite. The hotel is in a good location close to shows, fine restaurants, and casual dining places. If you are looking to stay near Times Square, this hotel is an easy walk away yet far enough to avoid a lot of the big Times Square crowds. The lobby was average in terms of decor, you could tell that this was an older hotel. My room must have been one of the newly renovated rooms - it had really nice and modern furnishings. It was extremely roomy and comfortable. I enjoyed the club lounge which served a good breakfast spread and decent hors d'oeuvres in the evening. The club lounge was very helpful to me because there are 3 computers you can use and also a printer which was free to use. The front desk and concierge met expectations in terms of friendliness and politeness but the other staff blew me away. The housekeeping and maintenance staff that I ran into went out of their way to greet me and made me feel at home. I really appreciated that. As for the minor glitches, there was a fire alarm and I had to walk 31 flights of stairs to the lobby. I guess it was a false alarm but it would have been nice if there was some announcement or someone went to the elevators to tell us so we wouldn't have had to walk down 31 stories. The other issue was I got a call at 5am my last night with no answer on the other end. I assumed it was a wake-up call (which i had NOT requested), unfortunately I could not go to sleep after that."}
{"sentiment":-0.5,"text":"We picked the Hotel Forte for its top location on the beautiful Via Margutta just a couple of blocks from the Spanish Steps. The staff was very friendly and helpful but the room was tiny - I mean TINY...it was clean, the teensy marble bath was clean - but there was barely room to turn around. Unfortunately I would not stay there again because the room, for the price, simply was not worth it."}
{"sentiment":0.5,"text":"The hotel was clean and the service was good. Upon entering the room, we did our usual bedbug check, but everything appeared free and clear. We needed some extra towels and non-feather pillows and the staff was quick to deliver. The room was a nice size - 2 double beds of average comfort level, nice large sink and seperate water closet. It had all the amenities you'd need if you're on a city break and just need somewhere clean to sleep. The only real complaint was that the parking seemed pricey, considering it was in a smelly old parking garage with no security. The location is great, especially if you are using Public Transit - you can get to Berri UQAM station without even going outdoors (that would be great in the winter!) The walk downtown is on the long side, but ok if you want to see more of the city. St Denis and its plentiful restaurants, cafes and bars is only 2 blocks from the hotel. Old Montreal and the Plateau neighbourhood are only short walks away and the Latin Quarter/Gay Village are right at your doorstep. The wireless was a little slow, but it was free, so I'm not complaining. All in all, a good place to stay if you get a deal but don't want to stay right downtown."}
{"sentiment":-1.5,"text":"I really didnt think that it would be too bad to stay in this place, i was a little raggedy looking but i could see past that, what i couldn't get over is how damaged and rundown the rooms were and how rude the management is. It even brought my girlfriend to tears on how mean their staff is. We had to complain twice because the cleaning ladies didn't touch our room and when we confronted the office about it they yelled and blamed it on us. i would never stay at this motel again no matter how good the cost is!!!"}
{"sentiment":1.5,"text":"My friend and I spent 3 nights at the Montana hotel in June 2011. We expected the usual \"rabbit hutch\" sized room that is the norm for budget - moderate hotels in central London but were very pleasantly surprised to find our twin room quite spacious. The bathroom was also a reasonable size and had the luxury of a bath (as well as the shower overhead). The beds were comfy, there was a wardrobe and room to place your suitcases. The decor is somewhat dated but all is clean and comfortable. The absolute best thing about the hotel is its' location - within easy walking distance of (for example) the V & A, the Science Museum and Harrods. The Montana is just 4 minutes walk from the Glouster Road Tube stop. The hotel is within minutes of many useful amenities - cafe's, pubs, Tesco Express, Waitrose (behind the Tube station), patisseries, greengrocers and restaurants. Almost directly opposite the hotel is a Post Office/tourist centre and a few doors along from that an internet cafe (the biggest problem I had with the Montana was that the wi-fi constantly dropped out). Also opposite are Barclays bank ATMs. The hotel itself is on a very busy road but you barely hear the traffic in your room. The hotel has a good sized lift. The Montana is clean and spacious, the staff were, on the whole, cheerful and helpful - especially the breakfast staff. The breakfast included is a simple but ample meal of cereal, tinned fruits, toast and toppings, coffee or tea - as much as you can eat and drink. A cooked breakfast can be purchased if you wish. The breakfast is served in the \"Light of India\" restaurant which is attached to the hotel. We also had dinner here one night - it was very good and quite reasonably priced for a London restaurant. Just a small 'heads up', the Montana does not provide bathroom toiletries of any kind (apart from tiny soaps) nor does it provide any bathroom linen apart from bath-towels. I did find this a bit strange, but necessity being the mother of invention, solved our problem by buying some \"Chux wipes\" at the Waitrose supermarket and using them as bath mats and hand towels. Plenty of loo paper was provided in the bathroom. Also, when we arrived there were no tea-making facilities in the room but a call to reception had a tray delivered within minutes. Altogether we found this a very comfortable and convenient base to explore the area of London we most wished to see."}
{"sentiment":-2.5,"text":"... showReview(19924292, 'full');"}
{"sentiment":2.5,"text":"Best breakfast service, always friendly with an extra smile - and they will have an espresso machine soon to fulfill the caffeine lovers dreams :-) The rooms are a quite small, but everything is almost new and very clean. The advantage of a big hotel chain (you know what you get) with a personal service. Recommendation!"}
{"sentiment":-1.5,"text":"Came here late in the evening and couldn't find anything else, but when I walked in the room it was like being in a museum showing 50's decor, three beds paked tight in so you couldn't move around the room, peeling wallpaper, curtains thick with dust, mould in the bathroom, and a really unpleasant musty-damp odour which made it disturbing to sleep in. Breakfast was rubbish, stale croissants and rools with packets of jam. Avoid."}
{"sentiment":2.5,"text":"Very happily surprised by quality This was an excellent place for us to stay with our 6-year-old daughter. We were there for one night, with plans to visit the Exploratorium on the first day, then the SF Zoo on the next. First of all, we got there early and a room just happened to be ready! So we were able to check in, dump our stuff, park for free in their garage, and get walking. We stayed in rm 310, which faced Fillmore Street. We had views of the Palace of Fine Arts and the Golden Gate Bridge. Excellent! Good start! Keep in mind that there's an Irish pub across the street on Fillmore, so it can get noisy on weekend nights, according to friends who have stayed there before. We were there on a Wednesday night so bar patron noise was not an issue ( although I did hear one guy screaming on the streets at about 1:30 am, not unusual for a big city). Room completely exceeded our expectations: clean, nice linens, great towels, all hotel amenities. I could barely hear any noise from neighboring rooms, a pleasant surprise. Hotel staff were wonderful--front desk guy was very helpful personable. And they had a basket of apples for guests in the lobby. (It's the little things, eh?) We paid more b/c we booked through hotels.com, but it was still completely worth it. $139 still isn't too bad for a hotel in SF. Location is just great! I love the neighborhoods adjacent to Chelsea Motor Inn: Chestnut Street, one block over parallel to Lombard, has excellent restaurants, coffee shops, candy stores, the fabulous Lucca's (Italian deli, perfect for picking up grub on your way to Exploratorium/Presidio), pet stores, toy stores, donut shop, book stores. I'd like to give a shout-out to a great breakfast spot called The Grove, about 4 blocks away on Chestnut/Avila. All within easy walking distance. (Note that if you have young children, the walk to the Presidio could be a little challenging for them, but it IS all flat in Cow Hollow.) We drove our car to SF, so getting around to far-flung city places (like the zoo) wasn't a problem for us. However, the hotel was located near many bus lines so I imagine you could get to where you needed to go if you were traveling without your own vehicle. It's really hard to believe the Chelsea Motor Inn is classified as a budget hotel. We will definitely stay there again."}
{"sentiment":2.5,"text":"My wife and I returned from 6 days at the Fairmont on 10/19/03. We decided to stay at this property based on the reviews on this site, as well as others. I'll do my best to give you a complete overview of our stay. Location: Great location! I would not stay anywhere other than Wailea. The Fairmont is basically the farthest south that you can stay on the island (as far as large hotels). The area is generally very quiet and peaceful. There is an upscale shopping center nearby, and there's a grocery store about 10 minutes north. Grounds: Very, very nice. Not exactly what we expected, but nice nontheless. There are three pools, including one adults only pool. Beyond the pools is a large grassy area with palm trees and lounge chairs. Past the grass are the villas, and then finally the beach. The pool areas were generally very well kept, except for the very late afternoon before the pool staff had a chance to clean up. All the pools are infinity pools, so the water level is flush with the surrounding pool deck. On the top level pool there is also a swim up bar. The beach was great - very low surf and swell, with great soft sand. The only rub here was that they put away the beach chairs at 5 pm because it is a public beach. There is another beach just south of the Fairmont's, but if you go any farther you will have to scramble over some rocks. The pools were kept around 78 so they were very comfortable. Rooms: The rooms are very comfortable and large. The bed was great although the pillows left something to be desired - a little too hard for me. The bathroom is great - separate sinks, and a door-less walk shower. The tub fits two people, just barely. There is a fridge, microwave and sink in the room, which came in handy for snacks. Closet space is ample for two people, and the living area was very nice. As this is an older hotel, it did show a bit in the rooms - not the decor so much as the ceilings and trim work. The lanai was plenty big for the two of us. Staff: Very, very helpful, courteous and nice. The front desk went above and beyond the call of duty in getting us a room upgrade (our reservation got screwed up). Basically they comp'd us a double upgrade that would have run about $500 for our stay. They also sent up champagne and homemade chocolate turtles. When I say turtles, I mean that literally - chocolate turtles and a white chocolate starfish on crystallized can sugar that looks like beach sand. When our deli sandwiches got ruined in our cooler on a day trip, my wife ended up speaking with the hotel's assistant manager (Dan), who was nice enough to comp us lunch at the poolside grill the next day. Keep in mind lunch ran us 65 bucks. The bell and valet staff were equally as nice. This is not the kind of hotel where the staff hates there job - every single person was pleasant. Food: We mostly ate breakfast at the buffet as it was included in our package. It was very good in my opinions - made to order omelletes, pancakes, fruit, pastries, etc. It got me through to dinner most days. We did eat at Nick's, and it was very good. If you go to the island, you HAVE to eat at Sarento's, just up the road. It is amazing. Spago at the Four Seasons next door is also incredible. The Italian restaurant at the Fairmont was very good the night we at there. Note that the restaurants on the island are all very expensive - we didn't spent less than $100 on any occasion - that is with maybe one alcoholic drink, no appetizers for the two of us. You will not forget the seafood however - it is world class. Activities: nearby snorkeling is OK, but we are spoiled by Kauai. Even Molokini was a bummer, but we sailed over on a 47 foot catamaran run by Paragon and it was fantastic! While the power boats were crammed with over 100 people, we had 13 people on our boat including the crew. We hit 27 knots coming back from Molokini. Summary: I don't think I can give the hotel 5 stars, but it deserves at least 4, maybe 4.5. It wasn't quite the world class experience that we were expecting. Mind you there were multiple wedding per day on the property, and it did seem quite full even though it was after labor day. But it was relaxing and enjoyable. We didn't prefer Maui over Kauai, but if we were to return we would stay here or at the Four Seasons next door (even though it is substantially more expensive). We toured their hotel and even went into one of the rooms, and it is just a step up from everyone else. We were pleased with the Fairmont however. Feel free to email with questions!"}
{"sentiment":2.5,"text":"The Lamplighter staff led by Len did a great job to make our stay a good one. This is a place that gets the importance of customer service and recognizes that accomodating the individual needs of its guests helps to greatly enhance those guests' vacations."}
{"sentiment":1.5,"text":"My wife and I have just returned from a 5 night stay at the Aria during some of the year's hottest days! We took advantage of a summer room special and were joined by another couple as the husbands were celebrating their birthdays which fell on the same day. I had previously submitted our room requests and when the check-in lady learned that we chose Aria for our birthday celebration, spent about 30 minutes with us looking for an available upgrade and arranging a welcome gift. This first contact with the hotel was so positive that we looked forward to seeing if the rest of our experience would be the same. We were astounded by the upgraded room we were shown into as the curtains opened to reveal a gorgeous city view - it was like looking at a HD screen, especially at night. A lovely gift of chocolate-covered fruit also greeted us, as did a bottle of champagne in an ice bucket. After negotiating the \"electrics\" of the room (everything is remotely operated by buttons/switches) we quickly settled down to enjoy a truly lovely room. Surprisingly though, there were no in-room coffee/tea making facilities. We found the casino and restaurant staff friendly and genuine and appreciated the rapid response of staff on the casino floor, be it for slot help or drinks orders. While I seemed to have \"recycled\" most of my winnings, my wife and our friends reported a somewhat more profitable experience! Access to the amenties was excellent and we especially enjoyed the beautiful pool area but could have done without the loud booming music emanating from the Liquid Pool. The Aria has succeeded in creating a beautiful and pleasing atmosphere with its decor, furnishings and a host of seemingly \"invisible\" improvements which all add up to a great resort experience. For our stay, there were a couple of unpleasant \"glitches\" which we put down to the newness of the Resort but when we advised Guest Services of the same, they responded quickly and fully - a class act! The Aria is truly a lovely Resort and we can't wait to return."}
{"sentiment":-0.5,"text":"We loved the location here near Moma and Lindys and theater. But this Starwood property has small rooms, no restaurant, no room service, no wi fi and few of the services one comes to expect from Starwood. The lobby is noisy and crowded , Most of the concierges dont seem to care a lot about helping you. However they do have a very nice pool and hot tub. If the price is right its probably worth it just for the great location. Supercritic"}
{"sentiment":2.5,"text":"It's cute designed hotel. The room was modern, clean. we could use free wi-fi. It's relatively cheap. And location is very good (close to metro). I recommend this hotel."}
{"sentiment":2.5,"text":"The best things about the resort were Camille and Donnie of the front desk staff. They were very helpful, friendly and full of advice about N.O., and after 10 minutes with either of them you felt like a family member. Housekeeping, too, was excellent cent \" wish we had gotten the name of the kind and very thorough housekeeper we saw just about every day. We agree with comments about the location so won cent cent t repeat them cent \" very convenient and just outside the hustle and bustle. The small courtyard fountain wading pool is just that, but it was great for cooling off the blistered dogs after a lot of walking. It cent cent s deeper than it looks, too. In the evening, grab a chilled brewski (a market a few block down on Esplanade has a small selection) and sit out on the balcony over the main entrance. Breezes are usually nice at that time of evening. This was our first substantial time in New Orleans cent \" my one day drinking blitz while in the Air Force doesn cent cent t count. We didn cent cent t rent a car, based on previous reviews, and really didn cent cent t need one. Took the Airport Shuttle to the resort, and a recommended taxi ride on our way out. We took 3 tours instead renting, which amounted to what we would have paid for a weeks rental. The Hotel de la Monnaie is an excellent place to stay. The hotel was a surprise cent \" very nicely decorated, clean, convenient and not one bug was seen! As for the bed, it was fine. We like firm, and this was somewhat firm, but not stiff as a board as others seem to suggest. Our 1 bedroom was just the right size for the 2 of us. The kitchenette area was definitely small, but worked okay for the re-heating and coffee making. The room was very quiet with the occasional blast of a train whistle. The shower really needed better water pressure, but it was enough to get by. The ice machine (just around the corner outside the room) was great and used a lot, especially for filling the water bottles before heading out for walks and tours. I have to repeat myself and tell you that the front desk staff was excellent. Besides booking the tours and giving us great advice on what to see (and avoid), Donnie kindly did our airport check-in the night before we left. And Camille! The lady is a master baker when it come to bread pudding, which she and her grand-daughter baked to share with us. Did I mention we felt so much like family there?"}
{"sentiment":2.5,"text":"I just returned from a 3-night stay in Paris with my husband and daughter who is studying in London. What a great location! Steps from the Metro station and the Arc de Triomphe. Got a great deal through Travelzoo. We had a 2-room suite with plenty of space. The bathroom was spacious and modern and our room had 2 floor to ceiling windows with balconies. Our rate came with a bottle of wine, 2 tickets for the Bateaux Mouches boat ride on the Seine (which was fantastic, especially at sunset) and a substantial buffet breakfast. The staff was fantastic -- friendly and accommodating. The hotel was spotless! Another great perk is the airport bus pick-up directly across the street. The ride costs 15 euros and only makes one other stop on the way to the airport. Couldn't ask for more!"}
{"sentiment":-1.5,"text":"This was the worst experience of my life. Luckily it was only for 1 night. Admittedly it only cost $34 plus $5 key deposit. However, the room smelt dirty and musty, the toilet had brown stains inside it and black bits floating in the water, and it didn't flush. The bedsheets were stained and there were pubic hairs in the bed. My friend went outside onto the balcony for a cigarette to find smoke and flames from below. Initially we thought the room below us was on fire, but after calling 911 and rushing out of the room in our pijamas we found out that someone had lit a red millitary flare and wedged it under the room door below us. We tried to call reception (approx 11pm) but no answer. Reception was closed for the night. The police arrived and moved some people from the poolside who looked like they didn't have rooms for the night. We didn't get much sleep and couldn't wait to get out of the room in the morning. I won't be returning and advise anyone else not to go anywhere near this hell hole!"}
{"sentiment":2.5,"text":"We stayed here for our last night in Rome through our reservation at Hotel Sonya. The location is great, walking distance to Termini and subway stations. Quiet street just off Via Nacional. Room was newly updated and very nice and comfortable. The towel warmer even worked and this was probably the largest shower stall of 6 hotels we stayed at. They were very good about ordering a van for our morning departure to the airport. They have a Rick Steves discount. No complaints."}
{"sentiment":2.5,"text":"Loved the place so much in 2009 had to bring 51 students back in 2010. The rooms were awesome and the staff was very friendly and helpful. Rooms were clean and the party felt very safe at the resort."}
{"sentiment":1.5,"text":"A good hotel in a convenient spot! We were really impressed with the level of service we experienced from all the staff! The reception staff were lovely as were the staff in the restaurant both at breakfast and dinner! The food in the bar offers a good choice and is nicely presented. The atmosphere is lively and you feel you are in the centre of everything. We would recommend this hotel and look forward to a return trip!"}
{"sentiment":2.5,"text":"My husband and I stayed at the Lenox for 2 nights for our wedding anniversary just before Thanksgiving and our immediate impression was the elegant lobby and how helpful and attentive the front desk and concierge were in helping us with sightseeing options. The service was impeccable, the best we have experienced in any 5 star hotel and the room with the fireplace was also amazing. On our first night the staff kindly left a gift of chocolates and red wine in our room for our anniversary which was a very nice touch and for our last night we had dinner at the hotel's restaurant - Azure. The food and service was equally enjoyable and the crispy pork belly fondue was delicious. Boston is one of our favourite holiday destinations and we highly recommend The Lenox."}
{"sentiment":1.5,"text":"We spent Thanksgiving week at The Grandview as an exchange through RCI and had a great time. This resort is located about six miles south of the \"Welcome to Las Vegas\" sign at the south end of the strip. The property is in nice shape and the staff are very attentive. I would compare each unit to the master and living area of the Desert Springs Villas II in space, decoration and newness. Please know that you are not in a golf community however, this resort is built on a very small foot-print and a lot of it is parking lot. This is not a \"sit on your balcony with a beverage and look at the view\" type of place but it is fantastic for Vegas. You will want a car, $8.00 per person per day is a bit much for getting around town (we drove from CA). As for internet, it is expensive, however my husband was able to use the business center and that was sufficient for his daily quick check (I had my phone which worked fine). We were asked upon check in about attending the 90 minute presentation and said \"no thank you\". We did receive a few calls to attend the welcome \"breakfast\", also said \"no thank you\" and were not bothered again for the week. We were in the Daisy tower, I think the second newest, and many of the things prior visitors complained about have been corrected in the new buildings. For example, the windows all have black out drapes over the wood blinds and the kitchen is done in newer finishes. The only thing we felt we would have brought with us from home was a cookie sheet. They had provided a turkey pan (we didn't cook a turkey) so we used that all week to cook and reheat things. We took prior advise and brought an Aero bed for one of our sons and were thankful that we did. We were only able to book a one bedroom unit for this holiday week and the pull out couch would have been tight for both of them. The mid-week tidy service was a nice touch. The facilities are nice as well, they keep one pool and the hot tub heated in the winter and the weather was nice enough to swim. The gym is in two separate rooms with cardio machines in one and weight machines in another. They offer the typical work out equipment, ellipticals, treadmills and bikes. The convenience store is right near the gym, we used it to buy syrup only, they do offer to-go food items and coffee service. Our main goals for the week were to visit some of the places off the strip since we were traveling with our two boys 10 &13. We hiked Red Rock Canyon, did the Dam tour at Hoover Dam, enjoyed a day at the Springs Preserve and Nevada State Museum. As previously mentioned, the South Point casino is a good distraction with many things for the kids to do. They have an arcade, bowling alley, movie theater with all new movies and a few good restaurants all within walking distance. We would stay here again if we visit Vegas, we probably won't since we enjoy traveling to a different place each time. On another note, our other option for the week was The Cliffs at Peace Canyon, which we drove by on the way to Red Rock. In our opinion, it is too far away from everything to consider. The Grandview is much more centrally located!"}
{"sentiment":-1.5,"text":"il cliente non ha mai ragione showReview(11301236, 'full');"}
{"sentiment":-1.5,"text":"This would rate as the worst hotel I have ever stayed in. We booked after the reviews of 2006 seemed ok for budget 3 star hotels for a week in London. They must have changed owners as this hotel is simply awful. The description and reality are completely different and it boarders on fraud. The rooms are are just a bit bigger than a double bed, the central heating does not work, there is zero or intermittent hot water at low pressure. The air-con to make do instead of broken central heating is jammed above a wardrode and vibrated and made about as much noise as a jet on take-off. If we could have found another hotel we would have moved, but that was impossible in London at Christmas, so we were stuck there. There is no value equation here. We paid nearly one thousand pounds for two rooms for a week in a 3star budget hotel, what we got was a week in a half-star gulag. We got clean towels every day and that was it. Our rooms were never made up or the linen changed, we even had to go to the so-called \" reception\" to ask repeatedly for loo paper. The rooms were dusty and only swept where you could see the floor. Breakfast was toast. cornflakes and croissants mildly heated in a microwave by the unhappy eastern european staff. I guess they were unhappy because they had to spend all day at the hotel, at least we could escape. The only, I repeat only thing of any worth at this dive is that it is close to the tube, so you don't have to go far to get out of the place. To sum up - do yourself a favour and stay elsewhere."}
{"sentiment":2.5,"text":"There are so many good things I can say about Mountain Home Ranch but the one that I really appreciated was the \"at home\" feeling shown by the hosts John and Suzzane. I was in Mountain Home Ranch the last week of January with a large group for a retreat and on the first night one in our group who had travelled from afar wanted a hot drink and we went to the dining room around 10pm. The dessert tray was left in there for late night snackers. Th dining room was cleaned and put to order but the dessert tray, plates and spoons were left out every night . This may seem a small but this is what I saw as being \"at home\". Hot water and lemonade or juice in the dining room throughout the day and night, John sharing stories and jokes in the dining room, heaters and extra blankets to make the cabins warm and cozy during the cold nights and being able to walk and hike around the ranch as if it was our own home. I am a vegetarian and I had delicious home cooked meals everyday. I was well cared for and I would love to go back again."}
{"sentiment":-0.5,"text":"Went back to Las Vegas and back to the MGM after complaining that our room(Suite) was not up to standard- lights not working, closet doors off track and sinks not draining. Complaining and Manager invited us back for another stay complimentary. Now obvious. Room not the type requested and actually informed we were \"down graded\". Not one apology. Nice. After being invited back to make things right. Will not stay at this hotel again. Back to the Aria and Mirage we go. At least their customer service is polite, welcoming and relatable.,"}
{"sentiment":0.5,"text":"Room was clean, but very small. If you just want a clean safe room to sleep in it is OK. Not a lot of things close by."}
{"sentiment":2.5,"text":"We stayed at the Waldorf Astoria with 12 other members of our family and friends for our wedding. It was in a convenient location for our wedding in Central Park and we were upgraded on arrival to a King Suite. Although the check in process took a while, but there were 14 of us checking in and the staff were very accommodating situating everyone in close rooms. Friendly and attentive staff on our wedding day and our wedding meal which we organised through the hotel at Oscars restaurant, again couldn't be more accommodating to everyone! Really made it a perfect trip to New York."}
{"sentiment":2.5,"text":"I enjoyed staying at the Roxy, all the staff where helpful and friendly. The bed was firmer than I was used to and the pillow very soft, big and fluffy, but I still slept well."}
{"sentiment":-0.5,"text":"I had fun in casino but my room was another matter. Upon check in, the room w/ king bed that I booked thru Expedia wasn't available. I was given a room w/ two queens. I go to open the door of room and discover that the previous quest were still in room due to late check out. I guess I surprised them! Carried luggage back to reservation desk and received another room. This time I was given a room w/ king bed and a couch. I carried my luggage to new room. Also, during my stay, I found at least three insects of varying types (not anything small like ants, large beetles?) in my room. I will not be back."}
{"sentiment":1.5,"text":"We were pleasantly surprised. The closeness of the monorail was great and we had an excellent view of the space needle. The rooms were large, clean and the staff were very helpful. Would definitely recommend this hotel to someone looking for nice accommodations with a good rate."}
{"sentiment":-0.5,"text":"After long trip driving our RV with 5 of us accross California and having never been to Vegas before we were looking forward to spending a few days at Circus Circus. Unfortunately we were very disappointed, the hotel was old and in need of a lot of renovation. There were far too many guests with not enough staff. The queue at check in needed to be seen to be believed! For a US hotel the rooms were very basic and old fashioned and we even had to pay 50 Cents every time we needed to use the room safe! All the amenities in the hotel were very expensive including the food and drink and we could not do any gambling as the kids could not stop or watch you on the gambling floors. The in house theme park did go down well with the kids and the prices worked out okay if you used the vouchers you were given at check in. For better and cheaper food for breakfast use the iHop just up the strip great value for money. The free Wi-Fi worked very well and was probably the best value for money on the stay!"}
{"sentiment":1.5,"text":"We stayed at the Nine Zero while in town for a big concert event. The location of the hotel is perfect. Very close to Boston Common and an easy walk to anywhere downtown. The lobby is very tastefully appointed. The walls behind the elevators are decorated with an interesting material that makes you want to touch it each time. We booked two rooms, one for my wife and I and one for a couple that travelled with us. We put in for upgrades online and at check-in, were not told if any room had been upgraded. Only one of the two rooms was upgraded and this would have been nice to know on check-in so we could discuss who would stay in each room. The room my wife and I walked into had nice furtniture, but was incredibly cramped. There was very little room to even move freely around the room. We were a little disappointed. Despite the room issues, I would likely stay here again due to location."}
{"sentiment":2.5,"text":"The entertainment staff i met at The Royal made my holiday. There was Omar, Jorge, Paulina and Marcello....they all made me feel so welcome and gave me a holiday i will never forget!! They were by the pool helping me have a great holiday from yoga to aqua aerobics to water volleyball etc...the list is endless. They were so full of happiness and energy which made my trip so pleasent!! They were excellent so helpful and so so kind!!! I cant say enough words to describe these 4 wonderful people....all i can say is that i will be returning to this hotel again as they represented the hotel so well!! I cant wait to go back to this hotel again :) Katie"}
{"sentiment":2.5,"text":"I brought a friend to Paris who had never been there before so I was looking for a great location at an affordable price. I had been to Paris before myself and experienced other hotels. Hotel Brighton was a fabulous experience! We stayed in Room 409 which was a prestige room with 2 balconies with a view and a large bathroom. The staff was very helpful and friendly but special kudos to Mohammed! His friendly smile and warm greeting whenever we saw him made us feel known and appreciated. The hotel had a lovely lobby and breakfast room and the rooms and beds were comfortable and clean. The bathroom was spacious! From our balconies we could see the Tuilleries gardens, Eiffel Tower and the Louvre! Every night before we went to sleep we watched the Eiffel Tower sparkle. More importantly, the location was the best! One block from the Metro and in walking distance to museums, shopping and cafes made it easy to get around. It was enjoyable to walk out the door and have so much available to us. For a special treat, a block away is Angelinas - great for breakfast or special desserts and hot chocolate. We also paid a 3 star price for a 4 star hotel. In between a couple of four and five star hotels on that street we got a fabulous experience for an affordable price. I highly recommend this hotel!"}
{"sentiment":1.5,"text":"This hotel is really great overall - we were pleasantly surprised. The staff is extremely helpful and friendly. The hotel location is great - just 2 blocks outside the Loop, but still centrally located for walking. It's just two blocks from Greektown, one block from a Walgreen's and one block from a Dominick's (full grocery) - which couldn't be more convenient once you realize you've forgotten to pack certain items! (Or want a bottle of wine in your room!) Lots of great restaurants a mere three blocks away on Randolph St. The rooms were very stylish, sizeable and the beds are killer - extremely comfortable. Room even had a flat-screen TV! The hotel even has BALCONIES - a rarity in this day and age of hotel windows that don't even open due to liability issues! The only strange thing was the bathroom - it was very odd. The sink/counter were situated in the corner, so the mirror was split left and right - very little counter space to work with and the faucet was offset to the left of the sink instead of centered. Kinda seemed like the Mad Hatter designed the whole thing, but you could work around it once you got used to it. Shower arm also bizarrely set up, but again, not a huge big deal. Considering we got a fantastic last-minute rate on the internet (right before the marathon no less!), we really got our money's worth. Highly recommended."}
{"sentiment":2.5,"text":"I wold like to thank the staff and especially like to thank Yvonne for helping make our trip so special as we saw multiple shows, including Jay Leno, CMA Awards show , The George Strait Artist of the decade show , Steve Wyrick show , KA at MGM , and renewed our wedding vows at Little Chapel OF Flowers , ( Which was a secret to my wife ). Every thing was perfect including our room. THANK YOU SO MUCH JOCKEY CLUB !!!!"}
{"sentiment":1.5,"text":"The hotel is situated near via nationale 200 meters from metro and bus stations.The staff extremly friendly and helpful.The room clean and contains all the needed amenities.The street very quiet.Great A .C.All these for 99 eu per night,it`s an excelent value."}
{"sentiment":1.5,"text":"Fisrt and foremost there is a desk agent his name is Frank .I remembered his name not only because of the great quality of service he provided but also we have the same name.He made my stay at this hotel a lot easier every time I had a problem connecting my iPad with the Internet he tried his best to help.The other good points I love a hotel with hardwood floors ,great amenities ice machine in the hallways with water we also got a comp small bottle of cava nice touch you will see in pics ,and a good sized room.The hotel on coming back from the craziness of the center of Rome always felt like a haven,nice everyday working class Italian neighborhood complete with old itallian women hanging out the window seeing and watching everything.If you want the Roman holiday part of Rome this ain't it,but in saying that it had it's own charm like shopping at the grocery store only a block and half away and having some of the best mozzarella balls I have ever tasted Without the tourist price tag.To get into the main part of Rome you can take the 170 bus directly into Termini or piazza de Argentina .These are all things I figured out on my own and am passing on the knowledge .You can also take the number 8 tram and it will take you 3 blocks from the pantheon and will also take you into the heart of trastevere .It all depends on what kind of experience you want and what your accustomed to.I peronally like a better hotel after a Long day of exploring and walking that will have a nice tub to soak my feet in and on the off day i am tired a little room service is nice.I am from New York City so the transit situation wasn't a biggie for me but for the inexperienced if this is your first trip into Rome I might choose something more central.Personally would I come back to this hotel ..yes p.s upstairs on the roof is a nice sized pool and deck/spa..word to the wise get there early opens at 9am.."}
{"sentiment":-0.5,"text":"We stayed here for a couple of nights recently and were quite disappointed with our stay. We were not expecting a great deal but the quality of the room was extremely disappointing. The lobby was very modern and funky looking but we got a shock on arrival into our room. It was the smallest room we had ever stayed in and certainly not 4 star standard! There was barely enough room to close the door and walk in without stumbling into the bed. The room was extremely dark and there was one small window which overlooked 4 grey walls and a large drop. The bathroom was small and every single one of the rails for towels, etc was broken and would fall off the wall once touched. The shower was poor as the water pressure was very weak. Then there was the temperature problem! On our first night, we turned on the air conditioning and it appeared to be working fine. However, we woke up early the next morning to an incredible heat which made us both feel very ill. We asked reception if there was a problem and they said that the air conditioning was experiencing problems and was blowing out hot air instead of cool air. The staff were unapologetic over this issue and simply advised us to turn off the air con even though the heat in the room would be excessive without it. We were eventually transferred to another room but the problem with the air con remained and the room was still unbareably hot without any air conditioning. This along with the poor standard of the room, made us want to stay away from the hotel as much as possible. The location of the hotel is excellent but that is not enough to earn it's 4 star rating. We were very disappointed with our stay and would certainly not be staying here again."}
{"sentiment":1.5,"text":"My friend and I stayed at this hotel with our children, 6 people in all. We had adjoining rooms on the first floor. My room was a corner room, which was nice, the only noise came from people coming in really late walking by our door. The beds were awesome! The kids fell right to sleep as soon as their heads hit the pillows; they were that comfortable. Our room had 2 double pedestal sinks with a tall curtain separating the sink area from the room - it was very nice an convenient. My friend's was all enclosed with a door, I didn't like that as much as I did ours. I read a lot of reviews about the maid service making towel animals and leaving them on the bed - neither of our parties found any towel animals on our beds, but maybe it was because we didn't leave a daily tip for the maid - we left her a Christmas card with cash in it on our last day. The layout was a little confusing at first, but then again we arrived at nighttime. It seemed like we had to haul our luggage a long ways to get to our room, what I did not realize is there are \"turn ins\" where you can pull out of the traffic lanes, park, and unload your luggage, and they are located much closer to the rooms. The food court was really good and had a good variety, something for everyone. I was especially thrilled to see they offered Coke Zero in the fountain machines. Ribs, mashed potatoes, chicken, freshly cooked burgers, pizza, beignets, ice cream, and other treats galore. The food court is open late for those arriving back from the parks late. Plenty of room to sit, never had a problem finding a seat. The hotel is smaller footprint-wise, meaning not as many rooms which helped simplify things. One central bus station was a bit of a downer since the bus did fill up at times and we had to wait for another or stand. The help at the front desk was great. I had left my return driving directions at home, and they had pre-made driving directions on an index card they gave me so I was able to get home without a problem. I would stay at this resort again, hands down. I am taking another Christmas trip to Disney, but my kids want to try the Carribean Beach resort, I do hope that it is as nice as this one. If not, our next stay will be back at POFQ."}
{"sentiment":2.5,"text":"Wow, I have absolutely nothing bad to say about this hotel. I booked through Priceline so had no control over which hotel I got but couldn't be happier with my stay. The staff was incredibly friendly both at check in and every other time I interacted with them. The complimentary sparkling wine upon check in and the 24-hour free coffee and tea facilities were a godsend. The location is perfect: 1/2 a block off of 5th Avenue with all of the glitzy shops, just a few blocks down from Central Park, and within walking distance of Rockefeller Center. A great home base for exploring Midtown and the rest of Manhattan via the Subway. The room itself, while on the small side as you'd expect in NYC, was fine for three adults, our luggage, and our multitude of purchases. Everything felt clean and modern without seeming sterile. The staff kindly held our luggage for us after we checked out so we could enjoy the city for a few more hours before our bus home. Oh, and free Wi-Fi? How nice is that? I'm amused by the reviews that comment on how unassuming the entrance to the hotel is. Sure, it's nothing more special than a door, convenient for getting in and out of the hotel, and a large sign announcing the hotel's presence but what do you expect? The Peninsula Hotel on the same street has an impressive stairway complete with a doorman, even impressive mood lighting at night, but then you'll pay nearly three times as much for a room there. As far as I'm concerned The Shoreham is a perfect gem, a real bargain in a city not known for such a thing."}
{"sentiment":1.5,"text":"We just spent 6 nights in Puerto Rico and four of those nights were at Luquillo Sunrise Beach Inn. We highly recommend it for vacationers looking for a clean, well-maintained, well-managed inn at a reasonable price. The staff is wonderful--absolutely committed to helping you have a great vacation. The inn is located across the street (more like a lane, since cars pass at a rate of about three an hour) from the surfing beach, so you go to sleep lulled by the sound of breaking waves. It cent cent s a short walk to a good swimming beach or you can hop in your car for a quick drive to the full facility public beach (we never did go the car route). While we were there we spent a day hiking in the rain forest and a day on a snorkeling trip. The catamaran cent Spread Eagle cent 1/4recommended by the inn provided a superior day of sailing and snorkeling; we would recommend is highly. Dining information given by the staff was very accurate, so we could reliably choose a restaurant and not be surprised by our experience. We loved the Flamboyan Cafe for an inexpensive lunch and had a phenomenal dinner at La Estation restaurant in Fajardo. Wherever you stay in this area, be sure to eat at that restaurant. It was the only place we found yellow tail on the menu! they served it with green papaya salad, and it was yummy. One final comment: breakfast is served on the covered terrace, and table sizes allow for different preferences. There are tables for two, four and six, plus a long table for folks who want to meet fellow travelers. Another way of sharing information is cent The Notebooks cent , one for restaurants, the other for tours, taxis, and general advice. These notebooks are left out for guests to share their experiences (good and bad) with other guests. Note: I feel a little guilty giving this resort a rating of \"above average\" rather than \"excellent\". For us it was truly excellent. It has defined its niche and executes on an \"excellent\" level. However, I don't want to mislead the folks who are looking for a glitzy establishment. If that is what you think excellent is, you need to look someplace else. This is an inn. It is not a resort. There are no cabana boys bringing you drinks and no spa to get your seaweed wrap. Final thought as I sit here in cold New England: O can't wait to go back!!!"}
{"sentiment":-1.5,"text":"Don't Bother I do not recommend this hotel. The room was SO loud. There was a garbage truck dumping below our window all night. They messed up our reservation. Something bit my boyfriend ALL OVER, leaving him with bites all over his body. The rooms were tiny and beds were not comfortable. Don't even bother paying the money, it is not worth it!"}
{"sentiment":2.5,"text":"First Wyndham I have ever stayed at, and it was incredible. We were there for a 2 1/2 day meeting which was meticulously looked after, the rooms were great, and the place had a very positive vibe.From the management to the desk to the amazing restaurant staff everyone was friendly, helpful and couldn't do enough for us.They were clearly happy to be working there."}
{"sentiment":2.5,"text":"All round good experience, Staff polite check in check out good location first class"}
{"sentiment":0.5,"text":"Hotel is a free ferry ride from the centre of amsterdam. Ferry leaves every half hour, but make sure you get the correct ferry! Boat istself is pretty good, but don't expect a palace. Not half as nice as the stenna ferry which has great cabins for the overnight crossing from harwich. Breakfast is good and we took our bikes which made an excellent trip. Good bike ride to the Island of Marken about 14 miles up the coast. Downside was the noise at night. We stayed in a room quite close to reception overlooking the jetty. We we're woken up by a party in the next room at 2.30am on our first night and again on the 2nd night at 4.30am by people chatting in the corridor. We only stayed the 2 nights and the reception did sort out the noisey people on both occasions, asking the party goers playing their guitar and \"singing\" to go downstairs to the bar area. There is nothing much near where the boat is moored but it does have a bar and serves sandwiches. We took most our own food and beer as the Euro is too strong and makes everything sooooo expensive."}
{"sentiment":2.5,"text":"I booked this for a week while on business - didn't know Singapore well but this was a good location for most things (it's near Marina Bay and directly next to an underground station). Serviced apartment surpassed my expectations - it was spacious, light, and extremely well equipped. It had the \"wow\" factor when I walked in! The gym and infinity pool were very pleasant to use (and very quiet - there was only one other person using them while I was there). Staff were very helpful and always called me by name. Great service on checkout (I had to get a taxi for an early flight and they arranged it all for me). I can't recommend this place highly enough and would definitely stay again."}
{"sentiment":1.5,"text":"Staying in NYC for the first time can be a bit intimidating, but the Comfort Inn Manhattan helped us feel right at home. The folks at the front desk were always very accomodating, and eager to assist us with all of our 'touristy' questions. We walked everywhere or took the metro. My only negative was the breakfast, which is the usual, starchy, carbo loaded choices."}
{"sentiment":1.5,"text":"My husband and I stayed at the Metropolitan for 2 nights over the weekend. We parked underneath the hotel with no problems (glad hubby was driving as it's very tight!!!!) and checked in perfectly well. The room was spacious (we had a delux room) and the bed was HUGE! In the morning we LOVED the breakfast - so many dishes to choose from. We were able to walk easily to the subway and could access different parts of town with ease. It also has the bonus of a gym and swimming pool!"}
{"sentiment":2.5,"text":"My partner and I stayed at the Valentin last year for the first week in December and decided to go again this year. I will talk about some aspects of our stay other than the actual resort to provide a more complete picture. I have done vacations on the Riviera Maya 5 or 6 times now so I know the drill. I know where to get my transportation and to avoid the people at the little tables on the way out of the airport. Rather than their usual 'call-you-over' posture, this year they were a half dozen or so of the young men standing in the path waiting for us. We did the 'no gracias' a few times and passed the first 4 or 5 but then the heavy artillery was waiting. A middle aged man blocked me from walking and practically scolded me for blowing off his younger pawns in front. My GF started answering his questions as she hates rudeness in any form so we got suckered over to his little table where he pulled out his parking area map and showed us what I already knew, i.e. where to get our transportation. He then tried to engage me about activities I wanted to do and as we walked away I told him 'I just wanted to relax'. Having cleared that gauntlet we promptly got on our way to the Valentin. Upon arrival we were greeted with the sparkling wine and towel. I would say that the service was even better than last year. The one thing my GF and I both noticed was that the young pith-helmet greeting guy seemed to have been partaking of the wine himself, though there was no problems - just an observation. Check-in was smooth and we got settled into our Golden Suite. The next thing I wanted to remark about was the vendors in the Plaza area. Last year they were just there on Saturday nights. This year they seemed to come every other day. Like the guys in the airport these vendors were pushier than ever and with more attitude also. The first booth in the northeastern corner of the plaza was selling jewlery, leather goods and other assorted souvenirs. My GF was interesting in a beaded necklace for her daughter for Christmas. She asked how much and the guy there said $35 (US). This was obviously too much so the normal haggling was done and my GF's final offer was $10. He said no and I said 'we will look around some more'. We took about 3 steps and the guy called us back with smoldering anger in his eyes. He put the necklace in a little plastic bag then put out his hand, wiggled his fingers and said \"gimme my money\" in a not-nice tone. I almost confronted the guy but didn't want to make a scene on vacation even though he was being rude to my GF. My experience with Mexican vendors like this is that they initially ask up to 10 times what they will settle for then are willing to settle for a lot less in the end. In my eyes, asking for $200 for a blanket that they are willing to sell for $20 is trying to rip me off and offensive to me. If these people don't want to sell for the offered price then they shouldn't sell it! Another thing I noticed was to do with the maid service. We had to leave at about 6:30 AM our second day there so didn't think to put out a tip for the maid. We usually leave $2 every day. I think there was one other day we forgot then I noticed that on the days we didn't leave a tip there was no replacement shampoo, washcloths or 'goodies' left. The goodies were things like a rose one day and rolled up towel figures, etc. Those are my observations about the effects of the poor economy down there so be prepared if you are going down soon. The rest of the stay was great but it was colder than I have ever seen it down there. We never turned on the A/C once and cold temperature records were being broken in Florida during our stay. I think that the cold wave is still going on down there now. I would definitely go again but I think we will travel in March or April next time we hit the Caribbean."}
{"sentiment":2.5,"text":"I have to say, it took me a month to chose where we would stay for the weekend! I'm glad we stayed at River Terrance. We were given a room upgrade with the river view and it was a beautiful scene..and all I had to do was asked. It's nice knowing that they would accomodate, if a room is available. We had a great, serene, relaxing weekend and a great way to celebrate our 15 year anniversary!!"}
{"sentiment":1.5,"text":"My travel agent booked us into this Travelodge. At first I was apprehensive, Travelodge's in my area are not great. We needed to be close to the cruise terminal as we were taking a cruise to Alaska, and be near attractions. We spent half of what we would have in the city, got a new \"mini suite\". Loved it, Loved it. What a surprise. We enjoyed our room, clean, comfortable, and we enjoyed Grouse Mtn and Suspension Bridge near by. At the other end of Lions Gate bridge, 5 min to Stanley Park. Try this out, we saved ,and spent else where!!!"}
{"sentiment":1.5,"text":"My husband and our 23 year old daughter stayed here for 3 nights in Room #8 with one double bed and one twin and private bath. While the room and bath were small, it was very clean and comfortable. The shower was tiny, but the hot water and good pressure made up for it. The innkeeper Kevin was a great guy. He found us a taxi to Heathrow for almost the same amount as the Heathrow Express. Breakfast was included and provided a good start to the day. The area seemed relatively safe and was within easy walking distance to the Pimlico and Victoria stations. We actually walked from Vauxhall with luggage without difficulty. (P.S. I got a better rate by writing to Kevin directly rather than going through any of the websites online.)"}
{"sentiment":2.5,"text":"Stayed here for only one night, but we wished we could stay for more. Slept in the deluxe room (with lake view) - the beds were *heavenly*, the space was larger than standard hotel rooms, and the bathrooms were very, very nice. Furnishings were elegant as well. Only complaint: we had to trek through hundreds of slots and the gambling area before we can get to our room. No hotel -with the exception of the Paris- can compare with the buffet here. All you can eat chilean sea bass (with other quality items) for $25 is the best deal you can find in town. Wish the room service menu could be a little cheaper..."}
{"sentiment":2.5,"text":"took a weekend trip with my wife. got a great rate with valet included, paid a couple extra bucks for the larger room. staff was nice, workout facility was great. room has current decor, but was starting to show some wear. watch the concierge, she suggested a pretty bad restaurant to us."}
{"sentiment":2.5,"text":"Took a chance on a recommendation on twitter and showed up to The Gem slightly nervous having not checked it out properly. I needn't have worried. This place is a real treat. Right by the East Village, SoHo and Broadway - this was a perfect location for me (great bars, breakfast joints and restaurants). It's right beside the F train subway which makes Brooklyn and JFK really handy. The room was big (for New York) with a really well fitted out bathroom. Loved the little touches of hand written welcome note, bathroom accessaory's and lavendar oil by the pillow to aid sleep. A little personality goes a long way in my book. Great shower, free wifi and a safe for valuables. The bed was comfy - wasn't crazy on the soft pillows, but that's a matter of taste. I found the air con/heater a little full on for the size of the room v's size of machine, but I ended up not using it at all. Both Jose & Anthony on the desk were bright, friendly and informative but top marks go to the chamber staff who did an excellent job, went to a lot of trouble when I needed something and checked in with me before they left for the day to see if i needed anything - you don't get that kind of service in big chain hotels. As you can see - I had a great stay here. I'll be back. Best place for breakfast close by is REMEDY on the corner of E Houston & Essex Thanks GEM!"}
{"sentiment":-1.5,"text":"This was THE WORST hotel EVER! GROSS! DIRTY! YUCK!!! I did book this at a cheap rate, but Expedia had it at about $150. Outside is gross. Right next to a porno shop though--very conveinent. THe girl at check in was a snot. I am a single woman business traveler. I travel ALOT. There is a smarmy guy at the front desk waiting to check in after me. So, she asks my first and last name and has me spell my last name. Then she gives my room # in front of the guy. So, now he has my name, spelling, and room #. There was a DATELINE episode on this! After he checked in, I asked the girl to please give me a new room # as the icky guy knew all my info. SHEW DID NOT UNDERSTAND WHAT SHE DID WRONG She got RUDE! She said that is the way they are supposed o do it, and how could I know my room # unless she told it to me? HELLO! WRITE IT DOWN LIKE EVERY OTHER HOTEL ON THE PLANET! THw lobby was dark, dirty, and just GROSS. Hallways sick. Smells bad. TV is fuzzy on 9 of 10 channels. Towels are like thin sandpaper. No sheer curtains--just black out curtains or nothinfg. I was afraid to walk barefoot on the carpet. soap and shampoo CHEAP. Linens on cheap bed worn out and cheap. I think like a 4 thread count! Heater was sooooo LOUD!!!!!!!!!!!! Like a train! Lighting is awful in rooms and bathroom. I got back to the hotel at 10 pm and no parking left. I had to ask the snotty front desk girl where to park--whick was the Radisson 2 blocks away. THey could have at least let me know that when I checked in. I was walking around this creepy neighborhood in the dark late at night--but the porn shop patrons were there to protect me. No stairs or elevator in parking garage, so I had to walk the whole stupid garage. In the morning I spoke to the manager about the check in girl and you could just tell she hates her job. And she could care less. I would not even stay here for free. It is like a 1* hotel!!! DON'T DO IT!!!!!!!!!!!!!!!!!!!!!!!!!"}
{"sentiment":1.5,"text":"Brilliant location. Right beside u bahn/s bahn. Busy square good atmosphere. Bathroom/shower situation is a little wierd alright. But it all depends who your sharing a room with i suppose! Staff are very friendly and helpfull. Great view also"}
{"sentiment":1.5,"text":"Lovely hotel Just returned from ten days in Florence and Rome. This hotel was our first stop. The rooms were clean and spacious and we had a lovely view of the garden, mind you it wasn't cheap! On arrival we received mixed advice about parking our hire car . It transpired that if the hotel parks the car for you in the municipal car park opposite then you pay twice as much as if you park it yourself. When checking on the type of breakfast available, we were told that it wasn't included in our booking and that it would cost 30 euros each! Although I had a print out of our reservation it didn't mention breakfast. I knew it was included and it took a lot of chasing for them to accept we were correct. It wasn't even that good and certainly not worth 30.Sitting in the garden by the pool was very relaxing and the lovely lady on lifeguard duty was always quick to ensure everyone had a comfortable sunbed, nothing was too much trouble for her!The position of the hotel suited us, it was a 15 minute walk to the centre, but it was fairly quiet at the end of a busy day sightseeing.Overall, a very nice place to stay!"}
{"sentiment":1.5,"text":"Hotel is always great. Can't believe for the price they charge $9.95 for wi-fi when all you have to do is a search and find free wi-fi around. Everything else about the hotel is outstanding! Even Super 8 gives you free wi-fi."}
{"sentiment":2.5,"text":"Our original hotel was a major disaster, and we were fortunate enough to get a room at the Ka'anapali Beach Hotel. They absolutely erased our memories of the awful start to our vacation. Our room was in Kaua'i and it was comfortable, clean, and had a wonderful view of the resort's grounds. Housekeeping staff was excellent. We're in our 20s and I noticed a lot of older couples and families, so this might not be the ideal place for younger people. We spent our days out exploring, so it didn't bother us in the slightest. The on-site restaurant and bar are decent, but on the spendy side and the food wasn't anything special. Also, the live music they had every night was absolutely wonderful! We loved to open our patio door and let the music drift in. The greatest part was the lei ceremony on our last day. They really appreciate and care about their guests here! We'll definitely stay here again if we end up back in Maui."}
{"sentiment":1.5,"text":"We had a pleasant experience at the Embassy Suites Dorado Del Mar. We selected this resort due to its close proximity to golf courses. We also were traveling with our two boys ages 4 and 1. The pools were wonderful for the children and the spacious rooms were a plus. The beach was a bit of a disappointment due to the seaweed but the boys enjoyed playing in the sand and we didn't have to worry about them being knocked over by large waves. The free breakfast and the managers receptions were nice and we were always able to find a place to sit. Drinks at the pool bar were very good and reasonably priced for a resort. My favorites were the Mudslide and the Dorado Vice. Now, for the negatives. During the weekend the pools were very crowded with locals, the clientele was not what you would typically find at a resort. On Mondays all restuarants in Dorado are closed except for the fast food. Restuarant choices in the area are limited but we did have a great meal at La Morenas. There is also no good shopping in the area and San Juan is at least 45 min drive. While in PR we did visit the El Yunque Rainforest and El Morro. We enjoyed them both. The rainforest is a bit of a drive (about 11/2 hours). I would recommend visiting both if you have time. According to the golfers in the group, the Dorado del Mar course was \"okay\" but they really enjoyed one of the courses at the Hyatt. Although the Hyatt is closed, the golf courses are still open."}
{"sentiment":2.5,"text":"We stayed for one night on our way home to Toronto. The location was perfect. Close to old Montreal, rue Ste Catherine etc. The room was a suite with microwave, dishwasher, coffee maker, a tv in the living room and one in the bedroom. Also had a balcony with view of the hotel the ville. Very quiet and very clean as well as affordable. The staff was friendly and helpful. We would definetely stay there on our next visit to Montreal."}
{"sentiment":2.5,"text":"Staff was courteous and room was very clean. We stayed in a two bedroom suite. It was very spacious and had everything we needed."}
{"sentiment":2.5,"text":"The room was great and very functional (too many hotels put style over function). The electronic \"command center\" was very easy and user friendly. What set this hotel apart was the service. We had them recommend restaurants, make reservations, schedule transportation to the airport, and even shine my shoes. Everything was flawless. The location is convenient. The gym is sufficient and the lap pool is a nice touch."}
{"sentiment":2.5,"text":"We were welcomed and advised of all the hotel facilties. It is very central to The Rocks and the surrounding Harbour. As we are locals we attended a function and stayed overnight. Staff were friendly and the room service meal was fabulous. The room was fantastic and it was totally sound proof from the city traffic. The room was very clean and fresh. We totally recommend staying here and have before. In fact we are planning a weekend there soon."}
{"sentiment":1.5,"text":"Had one issue with dirty water coming from bathroom tap but had a room change without any fuss or bother ,staff were very helpful and friendly.The location was great ,close to eveything , the room was good and the bed wonderful,We will be back and we will recommend this hotel to everyone"}
{"sentiment":0.5,"text":"We had a fine stay but both myself and colleagues expected much more.... The staff were trying but kept mixing things up and making mistakes. Breakfast was also slow one morning . Overall good location but needs to try a little harder. A room update would help too...."}
{"sentiment":2.5,"text":"We booked the Artus for our first trip to Paris. I did a lot of research before booking. I chose the Artus because of it's ideal location and great reviews - I chose right! This is the PERFECT location! It is on a great street with many cafe's, pastry shops, and little food marts. It also doesn't feel touristy at all, which was something that was important to us. You get a real feel for Paris. I would just walk around and get lost along the little side streets by the hotel, they are all so charming.We would stop at the many little restaurants on Rue Di Buci for a late afternoon cocktail. Everyone just sits outside and people watch while sipping their cocktails. The hotel is small but very chic and clean. We had room 116, facing rue di buci. The room was great (small, but probably big compared to other Paris hotels) everything was very clean, and the shower was great. As some of the other reviews said there is no door to where the shower is. (there is a little curtain that pulls down though) For us this was totally fine as I was my husband, but I can see it posing a problem if you were traveling with someone you didn't want to \"see in their birthday suit\" Sanjay was also very helpful. He called us before our stay to see if there was anything he could do for us. He made dinner reservations for us before we arrived and even printed out the map quest route to walk to the restaurants and put it in our room for us. He also called a car for us to pick us up from the train station for 50 euros -- which wasn't cheap but well worth it. The driver was waiting for us at the end of the quay with a sign with our name on it. We had breakfast included and it was just fine. They had croisants, cereal, yogurt, egss & bacon. I don't know if it is included for everyone, but was easy enough to grab a quick bite before heading out for the day. if you don't have breakfast included there are plenty of little cafe's on the hotel's street and a Paul across the street which has all the croisants and pastries, etc. Bottom line - this was a GREAT hotel and I would definitely recommend it to anyone traveling to Paris. Just a side note for someone wanting a unique experience while in Pairs - \"Left Bank Scooters\". We booked this tour and it was amazing -- check it out on trip advisor, I highly recommend! Feel free to email me with any questions you may have!"}
{"sentiment":-0.5,"text":"After 8 days, monday shower at 7 AM and sunday at 9.30 AM was COLD SHOWER. The only answer from the reception was \"having a problem and you just have to wait 1 or 2 hours for Warm water\" :). No discount proposed to apologize yet !! Only 2 lift for all the hotel require to wait more than 5 min every time. Stress for business=> to avoid !!"}
{"sentiment":2.5,"text":"Enjoyed our stay The hotel was clean and quiet. However, the best feature was the people working there. Everyone was polite and eager to help. Itzel, at the front desk, was everything a vacationer could ask for. We enjoyed our stay"}
{"sentiment":2.5,"text":"I loved this resort ! I had previously stayed at the French Quarter resort, but decided to give this one a try and very glad I did. While the French Qtr has its charm and Mardi Gras atmosphere, I liked the quieter, more southern charm about Port Orleans. One other thing that I loved was the boat rides into Downtown Disney. Very relaxing and scenic vs. taking the bus. Its nice to stroll down to the main area and hop the boat. The food at Boatwrights was good, we enjoyed breakfast there at least half of the trip, but since we were on the dining plan, we mostly ate at the restaurants in Epcot. Found everything to be clean and the staff was more than happy to help. We found when we checked in that the internet cable was missing and the showerhead was partially clogged. They sent a repairman there who fixed everything by the time we got back to our room. We found a new showerhead, new internet cable and an apology note. It felt like they really cared. I vacationed with my husband and son, who is 18. Everyone loved this place. I plan on coming back each year. Everything was wonderful !"}
{"sentiment":2.5,"text":"We stayed here after our Alaska cruise in May 2009. WONDERFUL STAY withe STAFF WHO ARE VERY ACCOMODATING, HELPFUL & FRIENDLY ESPECIALLY THE CONCIERGE WHO IS VERY KNOWLEDGEABLE & PROFESIONAL!!! I especially like the Asian looking concierge who name I had forgotten BUT I want to say that he is INDEED A VERY VALUEBLE EMPLOYEE to the Westin Seattle as tourist like us appreciate such HELPFULNESS and He Always WEAR A SMILE NO MATTER WHAT!!! Room NICE, COMFORTABLE, SPACIOUS!!! The claim chowder in the cafe is really YUMMY!!! I am not a big fan of clam chowder as I am very selective of the taste of clam chowder BUT this cafe offers the BEST EVER SEATTLE CLAM CHOWDER and I am still raving about their clam chowder every time I order clam chowder while eating out and always compared the one I am eating to the one that this place offered, Thus far, none had beat this place yet Hotel convenience to downtown area, nearby the train to Seattle Center and buses around corner to get to every where and airport transfer available though we use cab service at the front of the hotel since we are a family of 3 and prefer not to hull luggage from hotel to bus and bus to airport if using the Greyhound airport transfer and the price from Seattle Down for any cab service to airport is FIXED PRICE though the cab driver still use meter but we paid him the fixed rate. In fact, meter is cheaper BUT our taxi driver indicate to us that most people would pay the fixed rate plus more. OVERALL, WESTIN SEATTLE WOULD BE MY DESTINATION HOTEL IN SEATTLE THE NEXT TIME I HEAD TOWARD THERE WITH MY FAMILY. In fact, I already told my friends and family to choose this hotel if they ever stay in Seattle."}
{"sentiment":2.5,"text":"The room i stayed in was a suite and there were FOUR balconies to the suite, 3 bathrooms and like 10 TVs all around. The decor was great, ambience was lovely and everything from the drapes to the lights to the TVs could be controlled with a handheld touch screen device. It is luxury living at its best. Not to mention the highly exalted Sky Park and Sky Pool. The view of the city scape and South China Sea was totally breath taking."}
{"sentiment":2.5,"text":"My boyfriend & I stayed 3 nights in the Hotel. After reading all the terrible reviews we were dreading our stay! However we were pleasantly surprised! Firstly we arrived ahead of check in so the reception staff kindly took our baggage until check in at 2pm. When we arrived at 2pm to check in we were advised that we had booked a room with shared facilities. We weren't happy with this and we weren't aware of this at the time of booking so they upgraded our room with an ensuite free of charge. We got a lovely room in the newer part of the hotel. Room & bathroom was extremely clean and looked as though it had been newly decorated/built on. A double bed & single bed for 2 people - it could've slept 3 people. We requested a remote for our tv and they dropped it down to our room without delay - we had a huge number of channels available. I found the hotel staff extrememly friendly and helpful anytime we asked for anything, or looked for directions or info on the area. Only negative is it was a bit of a trek from central london - however if you're willing to hop on a bus & relax for 45mins then this is the place for you!"}
{"sentiment":1.5,"text":"As a Platinum member of the Priority Club, I always look for the \"Holiday Inn\" options and was pleased with this Crowne Plaza choice. Good location near LAX, friendly and helpful staff and great refurbished room with fantastic bed! Use of 16th Floor Lounge and free internet much appreciated."}
{"sentiment":1.5,"text":"New, clean, and modern. What more can you ask for? I've stayed in many hotels that cost much more than this one and were not nearly as comfortable. What impressed me the most was the comfort and quality of sleep that I experienced. Mind you, I had a room to myself with a king size bed, so maybe that had something to do with it. But after a long day of walking around Montreal, this space was just what I needed at the end of the day to recharge. The room was beautiful with a very modern and functional washroom. My only complaint is that the walls are bit thin and you may hear slamming doors and loud conversations. There were many amenities available that I did not take advantage including a pool, internet corner, television and an xbox so I can't speak to that except to say that everything looked very clean and in good order. Wi-fi was available in the rooms and ran at a good speed. The restaurant was just ok for breakfast. We had the breakfast buffet, but we arrived about 30 minutes to closing. The staff seemed hurried and the crepes ran out. Otherwise, the food was pretty standard. If you're looking for a good value and don't mind the drive to Centre-ville Montreal, check it out. You won't be disappointed."}
{"sentiment":0.5,"text":"Booked Strip View room & unlike Bellagio was not worth extra $$$. Windows not floor to ceiling & although we were on 15th floor & looked out towards the Strip were overlooking the roof of casino. & lobby. Nice feature was that the window could be opened. Room pretty average standard hotel room. Complimentary toletries nice (Aqua Lime shampoo, conditoner, lotion & soap). No shower caps, convienience kits or bathrobes. Appeared to have been staff cuts and long lines at check in, check out & restaurants. Took 2 phone calls to finally get room made up at 7pm. Staff not particularly friendly and on occassion were close to being rude. Relatively good location on strip although I personally prefer to be a bit more south towards Bellagio/Ceasars/Bally/Paris. Would I stay here again - probably not as there are so many other alternatives."}
{"sentiment":2.5,"text":"Me and my wife this month did Bryce, Zion, Grand Canyon and 6 nights in Las Vegas and we stayed at this hotel. We enjoyed our stay. The hotel is only two years and its very clean. Its located about 5 miles from the strip and since we had a car this didnt worry us. This is a good hotel just to stay away from the strip. For example a bottle of water in the strip is $3.60 outside the strip where ordinary people live (where this this hotel is located) its only $1.00."}
{"sentiment":2.5,"text":"A super hotel near tha accademia bridge ,so easy access to all the must see sites.quiet position away from the crowds.lovely Canal frontage .book a room with a canal view.great breakfast a friendly helpful staff. Book a water taxi from the airport takes out the arrival hassle and you get great view as you come down the grand canal.the Zatterre taxi stop for the return is v near.don't miss Nico,s gelateria for some fantastic ice-cream .book ahead on Venice connected to avoid the museum queues"}
{"sentiment":0.5,"text":"The ground floor of the Millennium Hotel was obviously extremely glamorous in its day. A bit faded now, it still has a great deal of charm. The rooms could be better, the bathrooms look very tired, and the internet charge of $9.95 per day is astronomical. You can have a fridge in your room, but that will cost you a further $10 per day. I changed rooms 3 times. Many of the rooms are extremely noisy (all with single-glazed windows) - either street noise from Pershing Square, or the constant hum of air-conditioning units in the courtyards. The house-keeping staff, however, are excellent - extremely accommodating and friendly. I loved the pool and sauna (and well-appointed changing rooms) in the basement. The gym equipment is rather old, but it works. All in all, not bad."}
{"sentiment":1.5,"text":"I was worried after reading some reviews - I swear some people complain about every tiny detail!!! We were greeted by a friendly - very good English speaking lady at the desk. The reception area was modern and chic. We had booked 4 rooms but we arrived in Paris early so check in wasn't for another 3 hours - we were planning on dumping our bags - going sight seeing and checking in later. We were delighted to be told 2 of our rooms were ready if we needed to freshen up and put our bags in. The halls are quite narrow - again - this isn't a spacious hotel but get over it. Rooms were small. What else is there to say. For 2 people the rooms are small but we didn't care - we weren't in Paris to sit in our hotel room! They were clean, with a mini bar / fridge which was surprisingly reasonably priced - coffee and tea facilities & a TV - which needed some English channels. We were on the 1st floor right opposite the Metro - this sounds like a bad thing but despite being light sleepers there was hardly any noise. Room was nice and warm - the shower was small but nice and hot and powerful. If you want a hotel with bigger rooms either pay more money or spend the same on a hotel without the great location of this one. If you want a nice, clean hotel just a 3 minute walk from the Eiffel tower - surrounded by lovely patisserie's, shops and cafe's and a metro - then you will love it."}
{"sentiment":-0.5,"text":"this was my last stop after a week in europe. i really liked my room and the bed was very comfy. but the walls were obscenely paperthin. i could hear what my neighbors were watching on TV. the ice machine on my floor did not work and had bugs on the bottom of the inside. my toilet was clogged. location was close to the light rail and close enough to other attractions to make it worthwhile for 1 night, but i could not get to sleep due to the noise. ill pay more next time for a hotel with thicker walls."}
{"sentiment":2.5,"text":"I stayed there on July 1st to 3rd. I hadn't been to New York in almost 20 years. I loved it and enjoyed my stay at the Lexington. Great hotel, close to everything. Service was really good especially the guidance I got from the concierge Martha, who was a myriad of information about New York. If you stay there see her for great tips and tickets for tours and tickets to attractions. Room was very comfortable and clean. A great experience overall. If you want to visit the Statue of Liberty and Ellis Island, go nice and early to avoid the long cues."}
{"sentiment":2.5,"text":"We recently stayed at Palace Bonvecchiati and thought it was the best hotel we had stayed in in Italy (travelled through Rome, Tuscany & Florence). The staff were friendly and accomodating. Infact when we checked out they offered us a free trip by private water taxi to Murano. When we mentioned that we could not go because we had taken our laundry around the corner to the laundromat and had to pick it up before they closed, they kindly offered to pick up the laundry for us and store our luggage - now that's service as we had aleady checked out (and the trip to Murano was worth it!). The rooms are very large by European standards with huge modern bathroom. We had lovely view over the canal which can get a little noisy at times but that is part of the lovely atmosphere of Venice. The position is perfect - very central, only minutes from Rialto and San Marco. It is surrounded by lovely shops and delis. Breakfast was sufficient - don't expect a banquet - just the basics. I would definitely rate this as a 4-5 star hotel with prices not as high as some of the larger 5 star hotels on the Grand Canal."}
{"sentiment":2.5,"text":"I have recently returned from a weekend away with colleagues. What a great find the 60 is. If you are coming to NYC to hang out in a very cool and trendy location then you will love the sixty, The concierge team couldn't do enough to help us with our stay, I spoke to them via email for a few weeks prior to arrival and they recommended restaurants, clubs car service nothing was too much trouble. On arrival we only had to wait a very short time for our rooms which were worth the wait. Don't expect a quiet hotel bar on a Saturday night but if you want to be in a bar with great music open late and just a short lift to your room then you will love this. NYC needs to be experienced and the 60 Thompson seems very New York...it's a great hotel and I hope to return."}
{"sentiment":0.5,"text":"We arrived from the airport at 9am and I was pleased to see the pictures of the hotel on the outside and the gardens were exactly as the hotel's website depicted them. They had a room ready for us by 11:30am, which was much appreciated after a 13 hour flight. A walk to the Notre Dame was 10 minutes, and many authentic restaurants and shops were just around the corner from the hotel. Our room was on the 3rd floor and basic. No air conditioning, some black mould growing in the shower tiles, burnt wallpaper around the furnace...but comfortable bed. The carpet had some animal pee stains in the corners (I think pets are allowed here). Our view was looking at 20 chimneys of surrounding buildings. When we checked out, we waited for 20 minutes while the staff member behind the desk looked me in the eye but continued to listen to an american lady go on about her grandson, what her favorite breakfast was, her bad hair day, etc. Being pregnant and standing in line, it would have been nice to have been acknowledged and told, \"this is going to be a while, come back later\". Then 2 more americans butted in front of us and asked for extensive directions, and she proceeded to help them. I think this hotel is written up in Rick Steve's books, and he has a knack for finding a quaint little hotel and then marketing it to the masses, which then takes away the \"quaintness\" of the hotel. (sorry, could not resist a little jab at Rick Steves.) We have stayed in Paris before and found that most hotels are pricey and rooms are small for what you must pay. This one is no different but it has redeemable qualities worth looking into."}
{"sentiment":2.5,"text":"Le Bristol has the highest level of service we have experienced in all our travels. We would give it a higher rating than the George V where we have stayed on previous trips to Paris. All of the staff that we met were most anxious to make sure our stay was enjoyable. The concierge service is first rate. The lobby, meeting rooms and our room were all appropriately decorated and in excellent condition. Their prices are justified"}
{"sentiment":2.5,"text":"I booked a two night stay for my partners 50th birthday, this also coincided with Bastille Day. The experience that I had with this hotel from the time of booking until the moment that we left was one of excellence. I had some special requests and the e-mails were always answered promptly, usually within thirty minutes. We arrived much earlier than the official check in time but were greeted warmly and accomodated immediately. The superior room was located on the 4th floor with a corner aspect. This meant that we had three fully opening windows (if you count the bathroom). The room was airy and finished to a high standard, everything worked and it was spotless. All the staff went about their business with a \"can do\" attitude which made us feel welcome rather than a burden on their working day. The special suprises that I had arranged were all provided as planned, even to discreetly asking if my partner was aware of them and did I want them kept secret. A nice touch I thought. The location is ideal for the immediate must see sights and with the George V metro station only a short stroll away the more distant attractions can be reached easily and with little fuss. Would i stay here again? You bet I would."}
{"sentiment":2.5,"text":"I've just returned downunder after a 3 night stay in San Francisco for a conference held at The Marriott Marquis. Sure, I could've stayed at the Marriott but Tripadvisor pointed a big arrow toward the Donatello. *great location *great staff *large rooms *excellent service *great value The whole team are genuinely friendly &, like previous reviews, Jesus gets a special mention as he greeted me by name 24 hrs after checking me in. I stayed on level 11 which is a Club Donatello (holiday ownership) room. You can check out The Club Donatello website & book club rooms which have been released by individuals with shares in the scheme. I loved San Francisco & hope to bring back my family soon. The Donatello will be top of our list."}
{"sentiment":1.5,"text":"My room was clean. But I was very disappointed with the pool. All over the town you seethe ads: Nikki Pool Open - well, it was not. And the general pool area was a mess. Dirty, filthy, used towels, cans, plastic cups, ... Inside the casino you think they make money by cleaning - it would not hurt to give some attention to the pool. But - room is okay, some noise from street but okay."}
{"sentiment":2.5,"text":"The view & location of this property was absolutely stunning. I consider this hotel an icon on Vancouver's waterfront. This was my fourth time back to Vancouver and I am so thankful that I stayed at The Pan this time. I think what impressed me most though was the attention to detail that is evident in every facet of the property. From the front desk service levels, to the small details in the room - I mean even the shampoos, lotions & toilet paper were of a very high quality. My husband & I will certainly be staying here on our 5 time back!"}
{"sentiment":0.5,"text":"Stayed for two nights from January 21 to January 23! Positives: -Rooms, although \"dated\", are nice, comfortable and clean. Great place to come back to after a tiring day of sight-seeing. -Even the cheapest rooms come with amenities such as ironing boards, hair dryers, hot water and a small bathtub. Couples on a budget might want to take note of this. -Architecture is beautiful, especially on the inside. Everything's circular and the lifts are fascinating. Very futuristic and yet not cold. I loved staying in the lobby and just staring up at the ceiling, or watching the lifts move! -Very friendly staff -Free shuttle to go to an MRT station or to Orchard road -There were dancers for Chinese New Year and everyone got chocolate coins. Fun! -All cab drivers seem to know where it is Cons: -No shuttle to and from the airport -Not located close to any train station. The closest is Otram Park which is still a good 15-20 minutes away if you walk, and it's easy to get lost -No free internet in your room. This is probably the biggest con for me since I regularly check my e-mail for work. There's a business center in the lobby but there are only two computers. You have to pay to connect to their wireless internet from your room, which costs a whopping 25 dollars per day. This is 2012; the fact that they still charge for that service is blasphemy, especially for such an expensive hotel! -Their hotel room key cards are faulty and lose their properties easily. After two nights, my key card was no longer working, which I found out the hard way when I tried to use the elevator to go up. I had to get it changed."}
{"sentiment":-0.5,"text":"We reserved an \"ocean front\" suite and did not review it before checking in. Upon checking in we opened the window to see nothing but a huge cruise ship. Also the ships smoke stack discharge drifted into our room with a diesel smell Those cruise ships were in port out whole stay and blocked the view except when they left at night, of course after dark. They also docked a large (157 foot) personal yacht right outside our window. We requested to leave a day early because of these concerns and had to demand to be released early which they wanted to charge us for. They finally consented after going through two different persons. Our stay was scheduled for 5 days, four nights but after three we were disappointed and left. Make sure to check you room location!"}
{"sentiment":1.5,"text":"It's been a excellent(!!!) deal considered cost/benefit ratio. Due to low season (stayed at the end of January 2011), my rate was $70+taxes per night per room including breakfast. Breakafast was very good with a wide choice, and I disagree totally with negative other travellers' opinions on minimal breakfast offer. One negative side is the small breakfast room. Hotel is located very conveniently close to two different subway stops (J and D lines), it is easy to reach any location of the city, and very important: one of these lines takes directly to JFK. It is in the colorful Chinese town and at short walking distance from Little Italy. SoHo is also very close for your shopping time. Room and bathroom are both large, but unfortunately, there's a door dividing your next-room neighbor. If he's a noise guy, well...you can hear him very well. People at reception are extremely kind and available to help. They allowed me to get the room at my arrival in the morning some hours before the 3pm check-in time, they were flexible because the room was available and maked up. WiFi in the room and locker-room in the lobby are offered as a complimentary service."}
{"sentiment":2.5,"text":"We stayed in the 2 bedroom suite. Everything was clean and tidy as it's all very new. Superb level of equipment with 3 flat screen t.v.'s. Just a shame US tv is so bad ! Swimming pools are great and the girls could take them selves off to the teen room and use the facilities and free internet. Would recommend this hotel if you are planning to visit Sea World, Wet & Wild and Universal. The latter being 10-15 mins drive to get to but be warned if you're planning to visit the Harry Potter park in Island of Adventures then be sure to get there at 7-30 for the 8-00 door opening as its incredibly popular and this will save you a 2 hour queue just to get into the area before you queued for the rides ! Its only 10 mins to International Drive where there are plenty of restaurants for all tastes. Would love to go back again some day."}
{"sentiment":1.5,"text":"Myself and 3 friends stayed at the hotel. I think we stayed in a suite but they put a double bed in the living room so we paid less. It was a bit of a squease with 4 girls in there but we had 2 bathrooms, the second being quite small but it did the job & we had a bath in the main bathroom! The beds were made everyday and there was a phone in the room, 2 tv's and a hairdryer (which was a bit slow so take you own but with the voltage difference my own was painfully slow). The staff were eager to please but the lift was a pain as it stopped at every floor on the way down and up! They organised our limo to the airport as one of the waiters new someone and got us a cheap deal. There is a diner under the hotel which serves good food at a good price. The hotel is in an excellent location to Times Square but not too close to hear the noise, about 5 minutes walk. I would not hesitate in recommending this hotel if you are on a budget."}
{"sentiment":2.5,"text":"Dei Borgognoni Hotel in Rome was the perfect place to be for a seven day stay in Rome. Got good off-season rates through Expedia and chose this hotel because of its wonderful location near the Trevi Fountain and Spanish Steps, on a quiet side street. The hotel is understated luxurious, cozy with good heating in the cool season (has air conditioning in summer), and with new, tight-fitting windows and doors which screen out noise for very quiet rooms even on the street side. Bathrooms with bidets and lots of hot water, rooms very clean and well appointed, beds comfortable. Staff is extremely friendly, knowledgeable and helpful in every way. We are experienced travellers and know some language but needed help with museum and show reservations and with routes, busses, etc. They provided all that and more, making calls for us and recommending tours (which we did not use but which looked good.) The breakfasts at this hotel are great -- a buffet with local yogurt, cereal, fresh fruit and juices, cakes, eggs, meats, cheeses, When you come down to the attractive dining room, the server brings you a large pot of coffee or the beverage of your choice (excellent cappuchino or hot chocolate available) and a large basket of freshly made rolls and croissants, also there are yummy Hero jams in little jars on your table. We did not try out the bar or restaurant service at night, preferring to go to local trattoria, but they looked nice, if expensive. Hotel is a few steps from the Quirinale, the Trevi Foutain, the Spanish Steps, and within easy walking distace from the Forum and Colloseum, and many museums. Also one block from Silvestro Square where many busses terminate, making getting around (to the Vatican, the Termini etc.) extremely easy. There is a grocery store next door selling everything including good local (cheap) wine and deli items for picnics. Also a cafe across the street for late day coffee, and several less expensive tourist gift shops. Just another block away on Via Trittone, many good shops and boutiques. On the way to that street, just a few steps from the hotel, a delightful small local restaurant with reasonable prices and excellent simple fresh local food at reasonable prices and friendly service, (with signs saying Pizza.) My husband and I had our birthdays while we were there (we were born on the same day), and apparently the staff had discovered this from our passports. When we returned in the late afternoon on that day, we found a bottle of iced Proseca wine (the local \"champagne\") and glasses in our room, compliments of the hotel staff!! Altogether I would recommend this hotel extremely highly -- one of the best we have ever stayed at."}
{"sentiment":2.5,"text":"Arrived on Father's Day, June 21, 2009 for a three night stay. Check in line was long; however, they had many employees working so it seemed to go quick. We got their most basic room, I think they call it a luxury or deluxe room, whatever, it was comped for all three nights so I didn't care. They offered us a Suite for $85 per night. The checkling told us their suites usually go for $550 per night. We declined. Then they offered us an upgrade to a Red Room for an additional $40 per night. No thanks. We are no-frills type of people who are rarely in the room anyway, besides their basic room is more than adequate. We were given a King, Non-smoking on the 8th floor. Not much of a view but we did see a little of the Bellagio. Bathrooms are gorgeous, all marble, stand up glass shower, great toiletries. Wonderful Beds, the best sleep I had of our entire two week vacation. I highly recommend the Paris, the location, restaurants, casino are all fantastic. You will not be disappointed unless you are the type who is never happy. I can't believe some of the things people find to complain about on trip advisor, keep in mind some people just can't be pleased. Oh well, we appreciated the free stay and enjoyed every minute of our visit!"}
{"sentiment":2.5,"text":"I stayed here arriving on Dec. 25th. My fiance and I met my parents there, so it was a great little family reunion/vacation. My parents had a non smoking room and we had a smoking room thus we were on different floors. Our room was much nicer. We had new furniture and a very comfortable bed. My parents room was just not as nice. It was apparent our room had been recently renovated. That's just the risk you take in staying somewhere so big, some rooms will have been more recently updated. While our room was superior to my parents room, both were very nice, and I would say worth the room rate. The hotel and casino was really nice. I would reccomend this place to others. I would not reccomend the room service. We ordered late at night, and it took forever to get the food which turned out not to be too tasty. If you're looking for a good late night snack head to the coffee shop at TI."}
{"sentiment":2.5,"text":"We were scared about staying anywhere in NYC after a bedbug scare in a previous visit. This hotel changed our minds about staying in NYC hotels and the city itself. The location is perfect. Make sure you don't bring a car because you'll be laying through the nose for parking but if it is unavoidable, there is parking across the street for 40 usd per night or something like that. The hotel is clean, well-maintained; the staff is courteous and helpful; valet parking is a plus. Internet is available but at a price and that is, perhaps, the only flaw in this otherwise perfect place. Frankly, having such a great location and clean rooms was enough for us."}
{"sentiment":-1.5,"text":"L'hotel pi sporco che abbia mai visto! showReview(19460661, 'full');"}
{"sentiment":0.5,"text":"Really nice hotel with good breakfast but as we booked this as a last minute break we did not realise that this hotel is a long way from the city centre. You can get a bus from the back of the hotel which takes around 15 mins. The olympic port was around 30 minute walk away from the hotel or a 10 minute bus ride away, here there is a wide choice of resturants and a lovely beach. You can get on the tour bus too which will take you all round Barcelonas hot spots. We also visited the zoo which was brilliant and very cheap. Overall holiday was ok, just make sure you pack your walking shoes. We stayed for 4 days and had done most by the 3rd day so that on our last day we had to check out the hotel by noon and we had a night flight, we walked around a bit again but did get quite bored as we had seen everything that interested us, we did end up going to the airport 8 hours early for our flight."}
{"sentiment":1.5,"text":"I visit LA about three times a year and, once again I was at BGHI in December. I've ALWAYS had terrific service from the staff; it's one of the reasons I continue to stay there. Over the years, the ownership has upgraded the grounds, pool area, bar and lobbies. I've heard they're upgrading the restaurant -- a LONG LOOOONNNGGG overdue chore (as my previous reviews have noted) -- and I hope it includes an upgrade to the menu as well. I'm surprised by the recent complaints about the staff. Yea, the front desk staff aren't always at attentive as they could be, but everyone else at the hotel has ALWAYS been extremely service-oriented. The wait staff in the restaurant are the best, especially the breakfast team. I've been tempted to try other hotels in the valley -- and I've done it several times -- but the others cannot compare. Yes, the rooms are dated, but what can do with the old cinder block walls? My experience? If you smile at the staff and treat them with respect, you'll be rewarded in spades. I agree that the wireless is VERY slow. I hope the hotel works on this!"}
{"sentiment":1.5,"text":"I have stayed here twice before and found it very good location wise. I booked airport transfer to pick us up on arrival , it didn't turn up . I managed to phone hotel who told me to make my own way there and there would give me return transfer instead, which they did and suited me better as I was leaving at 5.45am. This time the room we had was on the 6th floor and smaller than last time but very clean. The breakfast buffet had moved to the lobby area and was not as good as previous stays but sufficed. It is ideal for istikal cad, and surrounding areas where there is constant activity and lots of places to eat. The staff we met were helpful and friendly and I would stay here again."}
{"sentiment":2.5,"text":"I highly recommend it. I stayed 5 nights, and found Abbatial a comfortable, secure, affordable home. The staff treat you like a great friend who has come to stay--they offer concierge services. I tried the 12-euro breakfast only once: croissants, etc and coffee are great but also cereal, canned fruit cocktail and fake-seeming scrambled eggs. Very clean, warm, lots of towels, excellent discreet maid service."}
{"sentiment":-0.5,"text":"I stayed four nights at the Hard Rock last month, my third time at the hotel and we were really looking forward to it. Reception which in the past has been a hassle was very smooth. The hotel was empty but there were no upgrades on offer despite us having stayed there before. We had an issue with bogus calls from someone claiming to be an employee of the Hard Rock wanting to re confirm credit card details. The duty manager advised this had never happended before and not to worry, but worry you do, someone knew my name not just poicked a random room number. I requested security check this out but they did not seem interested and I heard nothing back from them despite them saying all Hard Rock management would be updated. Interest in guests, not impressed. I also had an argument with a receptionist over car parking charges, I dont agree with these add on charges but paid for four full days, I was told that when I left on the last day that was it, after an argument with a rude Julio they agreed to let me use the car park. You just dont need these issues when on vacation. I dont think we will return despite liking the hotel. I just cannot get over how little the staff thought about us."}
{"sentiment":0.5,"text":"I looked at four hotels in Instanbul based on Trip Advisor ratings and chose the Ferman based on price and availability. The Ferman is a fine choice. Among the good things about the hotel: it's location, the beautiful views from the rooftop terrace, the large size of the room and bathroom, it's very clean, the staff is helpful. Among the not so great things: the breakfast is mediocre at best - no real coffee just Nescafe out of a machine, there was no hot water one evening, the toilet leaked water on the floor, ground floor rooms 201 and 202 can be very noisy. If I visit Istanbul again, I would consider staying at the Ferman but would also check out the Acra, which is just down the street and is also highly rated on Trip Advisor."}
{"sentiment":2.5,"text":"This was my first trip to Chicago and the Days Inn on Diversey. What a wonderful experience with both. Chicago is a great city and the Day Inn was not only clean but comfortable. I also appreciated the old fashioned charm of the rooms. Friendly staff and fantastic complimentary breakfast. I would recommend this hotel to anyone traveling to this part of Chicago."}
{"sentiment":1.5,"text":"This hotel is definitely a unique experience in regard to its design and interesting quirks. Yes, it is no where near to the size of hotels in the US, but I feel that what it lacks in square footage it makes up for in quality in charm. We had a lovely shower - clean, relaxing, and tons of shower heads. The bed was comfortable, our room was spotlessly clean, and the computer and free internet in the room was a very nice touch. I would give it 5 stars except for two issues we had with the front desk. One was a wake up call we requested that never came. From a 4 star hotel, a basic request like this should be honored. Secondly, one of the concierges at the front desk went online to help up buy Eiffel Tower tickets and charged 4 to our credit card instead of 2 as we had asked. Instead of the hotel offering to pay for the extra two or a glass of wine in their cafe, he told us to try to hawk them at the Eiffel Tower. I realize it was an accident, but that is not the best customer service. Overall, I enjoyed this hotel and its cozy neighborhood. There are some great restaurants and patisseries in the area and we fully enjoyed our stay. I would definitely consider La Belle Juliet again on a return trip to Paris."}
{"sentiment":1.5,"text":"Just returned from the Bellagio 5/7 - 5/9 and have no real complaints except the busy lobby area. But the lines move at a steady pace so it was okay. Upon arriving I asked for a different room and got one with no problems. At check-out we were not charged for any unnecessary mini bar charges as people have previously stated. The hotel is very nice and very very clean. The Bellagio wasn't all smokey like most of the other hotel casinos we visited. My eyes were literally burning and my sinuses were bothering me from smoke inhalation in one casino I will not name. We had a standard room with a pool view and absolutely loved it. I didn't even need to see the fountains since we were harldy ever inside of the room. Overall I enjoyed my stay at the Bellagio and recommend it to others. The only reason I wont stay there next time would be because I want to try other hotels such as the Wynn, theHotel at Mandalay Bay, and the Venetian."}
{"sentiment":2.5,"text":"I have stayed at Shangri-La Sydney 3 times for work function and I have loved it each time. It has spectacular views of Sydney Harbour and Opera House, not to mention the 5 star hotel room and service. All staff are friendly, courteous and efficient. The breakfast each time have been excellent with good selection of food. I love the Horizon bar with the spectacular view of the sydney harbour I love the life music on friday and saturday nights at the lobby cafe. In fact this has become my favourite cafe in Sydney and whenever I am in Sydney, I'd like to bring friends to the lobby cafe for a cuppa and listen to the live light music, even though I am not staying here. The price of the cafe is very reasonable. Love it, Love it Love it."}
{"sentiment":0.5,"text":"First, let's be honest. My room- the basic deluxe, no view- was not a 4 star room. I'd give it 3.5 at best. Towels weren't fluffy and kind of smelled musty. The room was fairly modern, but nothing special. TV was small as others have mentioned. Minimal toiletries. I was not impressed with maid service at all... I tipped the first day hoping to come back to a perfect room, but I was not impressed, and I did not tip again. Used the gym twice- but it's very busy in the morning between 8-9 and I was lucky to get a piece of cardio equipment both times. Gym was nice, though. Good equipment, free fruit and water. The casino is nice. Just the right size. Decent selection of games and restaurants. Clean. Best location- easy access to Fashion Show mall or Strip. Overall, for the price it was acceptable, but I don't intend to stay here again."}
{"sentiment":0.5,"text":"We got a good deal on the hotel, paying just over cent 100 per night. The hotel is in a good location ... quiet, but a short walk to shops, restaurants, the museum quarter, and transport. The room had not been renovated in a while, but it was very clean and, most surprisingly for amsterdam, very large compared to similarly priced hotels! The bed was very comfortable, the windows could be opened to avoid sleeping in air conditioning. The front desk staff were friendly and helpful (though seriously lacking in knowledge of local restaurants). Free wifi was only available in the lobby. For the price, it was excellent value!!!"}
{"sentiment":2.5,"text":"booked empire hotel causeway bay thru MASholidays (together with flights). stayed for 4days 3 nights there. from the airport take the airport express to Hong Kong. at Hong Kong station take shuttle bus no H2 at the same level to empire causeway bay. the hotel is the first stop for this route (around 15min). first stop jz right in front of the hotel. cross the road and u'll be in the lobby. lobby is clean, quiet. check in was fast and efficient. got high floor room. however, 1st time in the lift a bit difficult as the lifts are dim. as if in a dark tunnel with a bit of lights. rooms are rather small (especially compared to similar type in KL). rooms are clean with all the amenities. the best things is for a small room, they have a big LCD tv - 42 inch. greetings are at the screen add a touch to the rooms. feels appreciated as a guess. another nice thing is the magic glass. it can be fun to work with! for me, this hotel is the at it's best location. not really at crowded causeway bay but at Tin Hau. roads are not cramped although streets are narrow. 5 minutes walk to tin hau station. what more can u ask for? :-)"}
{"sentiment":1.5,"text":"We were delighted with our choice. Following Trip Adviser reviews paid off once again. The hotel is ideally located directly across from the market in the middle of a busy and interesting area. In spite of this, it's quiet and a haven of peace, particularly on a warm afternoon when a couple of hours sitting comfortably on the roof terrace is a great break from the hustle and bustle down below. Our 5th floor, water view rooms were spacious and clean. The beds were remarkably comfortable and the huge bathroom functional and well appointed. We weren't too fussed about the clingy shower curtain but this is a small niggle in proportion to everything else. Free wifi internet, complimentary daily newspapers and efficient reception/bellhops/housekeeping staff all contribute to making this a great place to stay. We'd recommend The Inn on the Market without question!"}
{"sentiment":0.5,"text":"Contrary to what other reviewers have said, the staff at the hotel was very friendly and helpful when we were there in mid July. Our room, a Superior King, was tiny with windows facing the adjacent building which was only about 10-feet away. Room was so small, and so dark we felt claustrophobic. We loved the location, and would stay here again if we could get a larger room at the front of the hotel facing the street."}
{"sentiment":-1.5,"text":"My fianc copyright e and I stayed at the Travelodge cent Covent Garden cent cent for 3 nights between 21st and 24th August 2011. In short the hotel is conveniently located close to many of London cent cent s key areas. Unfortunately, despite booking the Drury Lane hotel we actually stayed in the Travelodge across the road which happens to be directly adjacent to a nightclub. Despite staying Sunday to Wednesday which I would personally consider not to be peak clubbing nights the noise level was unbearable. I would like to remind readers that my Fianc copyright e and I are only 25, still socialise in clubs on occasion and are probably easier going than most with regards to noise levels and what we expect from hotels. We don cent cent t like to complain and see hotels for city breaks as places to wash and sleep. Furthermore I am a deep sleeper and have been known to sleep through almost anything. The noise of the music was clearly audible in our room despite being on the 12th floor! The noise from drunken clubbers leaving and getting into the myriad of queuing taxis that sit directly below the hotel rooms is really unbelievable. No surprises that our quality of sleep was abysmal. The windows offer no sound proofing whatsoever. I have stayed all over London on much busier roads near much busier pubs and clubs. I have stayed in many other cities in busier locations and have never experienced noise like this. I would strongly urge anyone other than the deaf or hard of hearing to avoid this hotel. Location: Don cent cent t be fooled by the cent Covent Garden cent cent attached to the hotels name. It is about a 5 minute walk from Covent Garden. The hotels location is its one redeeming factor. Its situated close to The British Museum. Short walk to Covent Garden, The Strand, Shaftesbury Avenue, Oxford Street etc. It is equidistant from Holburn and Covent Garden tube stations. There is also a nightclub located directly below as I mentioned, if your looking for a nightclub. Room: The rooms are very much no frills. But clean and the bed was comfortable. The rooms are a decent size but sparsely decorated. Basically an empty room with a bed and dressing table with mirror and a flat screen TV. I don cent cent t believe this to be a negative and found it refreshing not to have several couches, tables and chairs that do nothing but clutter rooms with unused furniture like most other hotels. The lack of air conditioning may be a problem for some in the summer. The windows are latched to open a minimal amount meaning the rooms are warm. But for the price this is to be expected. Food: We didn cent cent t eat at the hotel during our stay. All you can eat breakfast is offered for a reasonable price of around 7.00. We opted t eat in a small caf copyright Called Caf copyright Verona across the road which was quick, friendly, reasonably priced and very good quality food. We also ate in a small bakery called Le Pain Quotidien attached to the Aveda saloon directly opposite which we would highly recommend if your willing to spend just a little bit more for a quality breakfast. Facilities: There is a bar which is opened to 5am which seemed nice enough. We used the internet service in the bar which was 1 for 20 minutes which is reasonable value for a London hotel. Summary: All in all the hotel offers a great location, clean and comfortable rooms at a very reasonable price. If I could overlook the unbelievable noise that emanates from the nightclub and its clubbers unfortunately located adjacent to the hotel I would highly recommend this hotel for those looking for cheap digs in London. But the noise was so bad it ruined every night of our stay. I would strongly urge anyone considering this hotel to think again, or purchase ear plugs. It cent cent s a shame really. Better sound proofing in the rooms or free ear plugs at check in might alleviate this problem. But I think anyone who stays on the evens side of the hotel on High Holburn will never return."}
{"sentiment":2.5,"text":"I have found the hotel from internet, I stayed at a superior room and furnitures and bathroom was brand new, clean and perfect in terms of decoration. Hotel is very clean and also close to metro station with 3 lines. Eiffel is 10 minutes walk. There is also free internet both on room TV and wireless."}
{"sentiment":1.5,"text":"Well a few points, yes i agree with the point that for elderly people that U/S stations are a slight distance away, but if you are relatively fit, it should take no more than 5/10 minutes to reach the station you can walk through the lovely park to get to the U bahn station, the park also includes a play area for children and young at heart adults. We have stayed there twice now and found the hotel staff to be friendly and helpful. The breakfast was a delight and the room more than adequate, clean and comfortable. Overall good value for money highly recommended...............People from the UK."}
{"sentiment":1.5,"text":"Location - We travelled to this hotel by the water bus Number 1 was the stop, which was right next to the hotel. Really easy to reach the main squares by foot as there were lots of bridges providing access from the hotel area elsewhere. Perfect! Staff - The staff were very friendly and helpful. Rooms - The room was an average size but had everything we needed. The bathroom was great also and we had a lovely big balcony, almost as big as the room. The internet was the only bad aspect of this hotel. We had to pay for cards and usage. Food - The breakfast was great and had everything you could want. We also had room service, and i would recommend the deserts. We ate our final meal in the hotel also, which was very nice and had interesting dishes on the menu. Thank you for a wonderful stay."}
{"sentiment":2.5,"text":"Booked this through Hotwire, and got it for 85 dollars...which was a steal. I really don't have any complaints about the hotel....the room was ample, check-in was a breeze, and it's in a great location to just about everything you'd want to see. Parking was 12 dollars, but it's more at comparable hotels, so you really can't complain too much."}
{"sentiment":1.5,"text":"First time back to Vegas in 4yrs - so much has changed! PH is in a great location for exploring the strip in both directions. Staff were as helpful as you'd expect from a 4* American hotel. Room was very clean and comfortable - got a great view of the Bellagio fountains Great price for what you get at the hotel. We arrived at the end of Thanksgiving holidays so did get quite quiet but this was the only hotel where the casino still had life (probably helps having the pleasure pit!) Overall great stay, very good price for what you get - and no resort fee."}
{"sentiment":2.5,"text":"This hotel has very small rooms -- but that is normal for NYC. Our room was very adequate and included a 32\" LCD TV and a coffee maker. The room was clean and quiet and we both got a good night's sleep. They have a free breakfast which is very good -- the usual Holiday Inn Express fare. The location is excellent -- about a 7-10 minute walk to Rockefeller Center and Times Square. The staff is friendly and helpful. They have a business center with a printer -- handy for printing a boarding pass. Since our flight was not leaving until 6:30 PM, we were able to store our luggage after checkout."}
{"sentiment":2.5,"text":"I made my reservation at the El Cortez well in advance of my trip to Vegas April 17-22. Family and friends all had antidotes about the El Cortez and the downtown area. I found all thier concerns to be unfounded. We reserved a Jacuzzi suite and it was very impressive; Clean, comfortable, and no detail was left to chance. The desk staff, especially George, were all so kind and attentive to our every need. The valets were also equaly impressive. One afternoon we were to meet family across town. When I asked for directions, the valet was aware of rush hour traffic on the freeway, and was kind enough to provide me simple and very helpful directions to our meeting place. We only ate in Kittys once but found the food very good and the prices reasonable. From the hostest, to bus and wait staff, they all exibited a friendly attitude and willingness to serve. We made a couple of trips to the gift shop and found the merchandize of good quality and value. It was nice not to feel like they were trying to gouge you. As for the gaming areas, the slots were not as loose as we had hoped and the hostesses did not offer drinks very often; In fact we did not have a single drink served to us by a cocktail hostess. The casio was smoky at times but no more so than many of the other casinos we visited. All in all, the El Cortez was a great bargain and we would not hesitate to stay there again. For those looking for the old Vegas charm, the El Cortez has it."}
{"sentiment":0.5,"text":"We stayed at the resort for one night. We were on a road trip to Idaho. We are Marriott club members and have stayed at the resort several times and just love it. This time I called about a month before our planned visit. I was quoted a senior rate of $161. That is a bit more than I would normally pay but love the resort, pool, casino and buffet. About two weeks before our trip I received an email, from Marriott, with a price of $143.75. I immediately called the number in the email and was told that the price would be honored. I wrote down the date called and person's name that I spoke to. Long story short, when we checked in the price was not honored. I made a complaint again before we left but still nothing. We were even more upset that we couldn't even use the pool because there were thunder storms. :( I have no complaints about the resort. The rooms are lovely. The grounds are beautiful. The buffet is very good and reasonably priced. We will be shopping around for another place to stay on our next visit to Las Vegas."}
{"sentiment":1.5,"text":"Stayed at the MERCURE SYDNEY during an official visit. The hotel is right next to the central station and PADDYS MARKET is just a stone's throw away. Apart from the location the staff are very helpful and the breakfast has a very good choice. I was surprised to see them serving Indian dinner may be that is the reason that it is popular with Indian groups. Over all anice experience will come and stay again."}
{"sentiment":-0.5,"text":"We stayed at Magic Castle Hotel - Hollywood from July 6/06 to July 9/06. The hotel is very well located, the staff is friendly and curteous. However the accomodations were too hot to handle. Whenever we came back from our outings with 85degree farenheit weather outside, we were welcomed to a sauna. The reservations were made for 5 adults, one of which had a medical problem(leukemia). We were given a two bedroom suite with a pull out sofa bed in the living room. The problem arose when we discovered that the pull out sofa bed was so old and mouldy that there was no support for the mattress. The staff provided us with a small fold up cot, which we had to place in one of the rooms(taking away privacy). The reason we had to place cot in room is because we also realized early in our stay that if all three air conditioners(one in each room and one in living room) were functioning, the breaker would go off. We advised the hotel of the problem they assured us it would get fixed but it wasn't. By our second night stay, it didn't matter if we had three air conditioners running or only one, the breaker kept going off. When we checked out, the hotel staff advised us that they were aware of the problems in that specific room (106) and to compensate they gave us two nights of \"free parking\". What we don't seem to understand is why would they accomodate us in the only room that had inadequate air conditionning and an old run down sofa bed when we purposely had advised them that one of the guests had a medical problem."}
{"sentiment":0.5,"text":"I have been going to New Orleans for years and this is the first time that I stayed here. I loved the location and the courtyard. My only complaint with this hotel is the beds. They are smaller doubles. I'm not that tall and my feet hung over the bottom. The mattress was very thin and if you pressed down you could feel all the coils. The bottom sheet wasn't long enough for the mattress. At the bottom there was a gap of about three feet where your feet would touch the mattress pad. When you think about how many other feet also touched the mattress pad it becomes kind of gross. The blanket also had stains that looked like they had not been washed. Unfortunately, I know all this because I was trying to rearrange the blanket and sheet so that I had more cushion. I feel that this could be a top hotel since it has great location, competent staff, and wonderful courtyard. Unfortunately, the lack of sleep and aching back make it hard to decide whether I would come back. Definitely a pros verses cons type situation."}
{"sentiment":2.5,"text":"I see that the majority of reviewers have put this hotel as 3 - 5. This is fair but I would rate it higher and to be hinest I think 5 if fair. It was our first trip to Istanbul and we had little idea seiously what to expect. The hotel is at the edge of the Sultanhamet area - close to the railway and the main road BUT taxi drivers do have problems finding it (ours got there in the end bless him - after long chats on his mobile) BUT when you are there everyting is on your doorstep including the Blue Mosque, Hagia Sophia and Topkapi Palace but you are also ten minutes from the grand bazar and twenty minutes from the Spice Bazar and the Golden Horn! In other words ideal to explore on foot. Food was excellent - not highly priced (on a par with Good restaurants) breakfast was plentiful and contrary to other reviews, food never ran out and if it did they replenished it (even close to end of service). If there is one niggle, the spa can be booked for guests private use - this means that the rest of plebs don't get a look in - and at cent 20 this is pricey PLUS don't know many hotels that would do this to the detriment to the remainder of their guests. In addition if you are a serious swimmer beware its a small hotel and the pool you get is tiny - seven strokes and its done! Heartily recommended and as we told the Manager today - we will return.... but next time without credit cards so my wife will not be tempted to buy another blooming carpet!!!!!"}
{"sentiment":1.5,"text":"Stayed here for 2 nights. Old hotel and rooms are little dated still very clean and well managed. Location is its main attraction. Just a stone throw away from major shopping malls and the MTR. Check in and check out was easy and fast."}
{"sentiment":1.5,"text":"My husband and I attended a recent convention based at this facility. It was nice to be at an all inclusive location (even golf for those who stayed the extra day) and not have drive from hotel to convention site. The property is spread out. There is not a lot of signage but it is adequate. The lobby bar was obnoxiously noisy to the point where it was hard to communicate with the check-in staff and the next night I was actually sitting at the bar, talking to someone, but wanting a drink and could not get the wait staff's attention. We had trouble with access in and out of the self-parking garage. The room key that was supposed to work didn't - but we were billed for the two nights of parking. Internet was additional cost which is disappointing for a higher scale facility (we had our own air cards and did not pay for their service). The fitness center was very nice. The pool looked nice and felt warm but the air was a little chilly for a swim. The brouchure mentioned a lap lane but I didn't see one. The walking path could have been better marked. The convention was run smoothly. Food service, etc. all were typical and well run. The staff seemed to have their act together for re-doing rooms for various sessions, etc. All in all, it was a well suited venue for this group."}
{"sentiment":2.5,"text":"I'm just back from a few days in Paris, where I stayed at Hotel Joyce. The positives: very friendly, helpful staff; the hotel is very clean and well decorated; the breakfast buffet was perfect; free wi-fi; good location The only negative: the room was small. Not tiny, but certainly not big. Having said that, I'd definitely stay at Hotel Joyce the next time I'm in Paris."}
{"sentiment":-1.5,"text":"As a seasoned traveler who has made fifteen business trips in the past twelve months domestically, and three business trips internationally, and as an owner of a second home with a main residence in Santa Barbara, I'm confident in sharing with anyone reading this review, that I know what I'm saying when it comes to travel. The Empire Hotel was one of the most miserable hotel experiences I have EVER had. The location is ideal - across from Lincoln Center and down the block from The Warner Center and a block from the park - couldn't be better. The decor is fresh and 'current'. But after that... forget it - the air conditioning didn't work in the first two rooms they put me in. The units haven't been updated since the 1970's easily. The second room wreaked of cigarette smoke in what was supposed to be a non smoking room and floor. The room service is miserable and every order except one had to be called back by an English speaking operator to confirm the order was taken properly. The digital movie service was always grainey at the beginning of each movie and would frequently skip throughout the movie. The rooftop pool, while loaded with incredible potential, was out of service half the time. The wireless service in the hotel, which is the only service for email and web services was spotty at best in each of the three rooms I was moved around in. The hotel operators are useless and the front desk managers were unbearable, negligent and unintelligent on important issues like billing, accommodations, city services, etc. And the easily the worst, and most disgusting component, occurred when unfortunately I got sick from gastro inestinal virus which rendered me useless for a 24 hour spell. As difficult as this is to write, the uncontrollable nature of the g.i. situation led to some uncontrollable mishaps in bed. While I personally tore the sheets off the bed and insured they were properly taken care of, I was repulsed to see upon my return to my room after a day on business in the city, the the mattress down cover had not been switched out - or burned as it should have been - and that the diarrheal stain of an unfortunate moment was right there in plain view... if all the other details weren't enough, this simple fact sums the entire experience up. INSURE, THAT IF ANYONE YOU KNOW IS PLANNING ON STAYING AT THIS UNBELIEVABLE PROPERTY, THAT YOU DISSUADE THEM FROM DOING SO. A SAVVY WEBSITE AND NEWLY DECORATED LOBBY ARE NOT ENOUGH TO SAVE AN OTHERWISE TERRIBLE HOTEL. Sincerely, Scott Corridan President, Creative Director White Chocolate label by Scott Corridan, Inc."}
{"sentiment":1.5,"text":"The public areas are the highlight of this hotel. The reception area was always alive with check-ins and check-outs irrespective of the hour of the night or the day! The rooms per se are small, basic and uninteresting. But overall, its a good business hotel by NYC standards."}
{"sentiment":2.5,"text":"We stayed at the Boston Park Plaza Hotel in April and couldn't have been happier. The hotel is centrally located near the Public Gardens, Theater District and Boston Commons which made our excursions easy. Our Deluxe Double Room was perfect for myself, my young daughter and my senior mom because it included two beds and two bathrooms. The rate on hotels.com was very good ($140 a night for a Deluxe Double). Hotels.com refunds $ if you find the rate cheaper on-line after you book so I highly recommend this site. The hotel's Conceirge and front door staff were very helpful and accomodating. I recommend parking at the Boston Commons for the best rate if you're staying for several days."}
{"sentiment":1.5,"text":"I stay at this Hampton about once a month and it is like my home away from home. Clean, quiet, and safe - I do not worry when I am here alone. The breakfast is adequate, although simple. I am always recognized as a return guest and have cookies and a bottle of water wating in my room for me. There are plenty of restaurants nearby as well as shopping. It is near the freeway and all the San Diego tourist attractions..."}
{"sentiment":2.5,"text":"I believe Hotel Continental is a specialty. Located in the heart of the Gothic quarter it is a very good base for walking tours. I guess the rooms can be small for Americans but we thought they were O.K. (We have seen a lot more worse). Even the size of the room is small it has everything you need-a pretty functional room. Our room even had a microvawe which we did not use as we always ate out. One other great thing about the hotel was the free snack bar open 24 hours a day. I will definately be staying there again if I ever go to Barcelona again."}
{"sentiment":1.5,"text":"Travelled here in Jan 2012 for my birthday and first trip to NYC. Managed to book a special via Travel Zoo and got a twin for the incredible rate of $90 per night for a renovated room. The room didn't disappoint at all! Sure it was small but it was clean, warm, the bathroom renovated too and modern. We managed to zip easily all over New York from this location. The foyer is grand and dated but hey, it's an old hotel. The concierge was amazing, giving great advice and printing off maps for us to show us where to go when we wanted to get out to the Museum of the Moving Image. All in all a great stay."}
{"sentiment":2.5,"text":"We had an unforgettable time here! We are locals and came here for a mid-week post-Valentine's/husband's birthday getaway. When the amazing staff noticed it was my husband's bday, we were upgraded to the Presidential Suite and it was fabulous!! It really created a special memory for us and what a bummer we didn't stay an extra night. The first thing we did was enjoy the sunset from the balcony which immediately relaxed us. We then walked to Gringo's and had a delicious dinner. There are a zillion restaurants to choose from in a 1 block radius, FYI. Upon return, enjoyed the jacuzzi tub while watching the awesome bathroom TV (we don't have an LCD at home). The room was beautifully decorated and you can leave your balcony door open to hear the ocean waves as you lie in the ginormous bed. The TV from the bed was great too. Just being that close to the ocean was soooooo spirit-changing. Even staying just one night was renewing. The cool thing is most of the rooms face out to the ocean. We will definitely be back, and for longer next time!"}
{"sentiment":2.5,"text":"We had the best bed ever! Executive Chef Mark made me whatever I wanted because Im so picky! Luke at the bar was a pleasure to talk to and Eduardo in room service & restaurant was so hospitable. The breakfast buffet was nice and made me banana panca2es and omelets to order straight from the kitchen at no additional charge..I will always stay at this location..It was clean and located next to so many things : )"}
{"sentiment":1.5,"text":"Very nice Not a lot to complain about really - inexpensive, superb location very close to station, air-conditioned rooms, lovely building and al fresco breakfast included in price! Only two minor gripes - we got quite a small room and the prices quoted on their website exclude Goods and Services Tax, a 10% tax that everyone has to pay. Although it's possible for non-Australians to get GST refunded on goods above $300, that doesn't apply to services. You've got a great hotel guys, worth $165 per night of anyone's money, so why not be honest about your prices?"}
{"sentiment":2.5,"text":"Was able to spend 2 days at this hotel recently and it more than lived up to expectations. Very friendly, multi-lingual staff - directed us to a terrific residential neighborhood a couple blocks north of the hotel for great local dinners in smaller, out of the way restaurants. Very clean, hip and comfortable hotel - walk out the front of the building, look right and there's the Arc de Triomphe right there. 2 blocks south of the Tiernes stop on the number 2 subway made it very convenient as we took the Eurostar over from England. All and all, I don't think you can beat this hotel for location, price and comfort. Would stay there again with no questions."}
{"sentiment":-1.5,"text":"Do not waste your time or definately your money staying here. We arrived on Sunday the 11th of March to nothing that we had expected. Knowing that British and American standards are somewhat different, we thought that we were getting a great deal on this Central London hotel. WE WERE WRONG! We arrived at around 11am and they said that our room was not available to check in and to check back at 1:00. There was no place for our bags, so they stayed in the hallway where you check in. (a hallway about the size of a matchbox) There is no reception area and the staff is not very accomodating. When our room was finally ready, we went up to see a disaster. The walls are all cracked, the rooms have been apparantly separated by a wall to make 2 rooms. This makes it to where you can hear every word that is said on the other side of the wall, not to mention smelling the smoke that comes through as well. the shower looks like an american port-a-potty with hardly and water at all. The toilet was not in the room when we specified through email that it must have one. Other rooms have a toilet in the room. Our toilet was up 2 floors. The bed was supposed to be a full. it seemed smaller. We had to leave this dreadful place and had already paid for 6 nights. They told us we would not be able to get any of our money back and that we should take it up with our travel insurance. We had to threaten them to turn them into the dept. of Invironment and then they finally agreed to refund us 2 of the nights. It still has not posted to my credit card account. Please do not stay here. We went down the street and found that the Mowbray Court Hotel was more than what we wanted!! They have had NUMEROUS people that come from the Windsor House to stay there. If you want to be near a tube station in Central London, Stay at Mowbray Court Hotel. It is a little more expensive, but you get what you pay for."}
{"sentiment":2.5,"text":"This is our fifth annual visit to Hotel Sax and although I have reviewed it before, I feel compelled to do so again. We booked our trip on travelocity and it was extremely reasonable to fly and stay over Labor day weekend. as always, the concierge, front desk, and the bell men were helpful and friendly. We stayed on the 10th floor in a room with a king bed. The room was clean, spacious and the bed was comfortable. The only complaint is that the bathroom sink was tiny and there was no room to set anything on top of it without it falling in the sink or on the floor. The maid service was slow but i would imagine they were full for the long weekend. we had wine and cheese purchased from Bin36 in our room during two nights of our stay and it was awesome. the people are friendly, helpful, and quick in getting you your order to go. we had never done this before and will definitely do it again next year. the hotel is close to everything and is in a great location. for breakfast, there are many options since room service is expensive (starbucks, einstein bagel accross the street, and the huge mcdonalds down the road). i love the hotel sax!"}
{"sentiment":1.5,"text":"I was a little worried after making reservations and seeing some negatives reviews here, but the hotel was great. We arrived 10/29 at around 1:30 and our room was ready. We had a mini-suite which means one big room of which one end was a living area and one end was the bedroom. It was very spacious and had a separate room with a refrigerator and sink. The bathroom was very spacious also. No fixtures fell off, no wallpaper was peeling, everything was clean. The reasons I didn't give all 5 stars is 1. No safe in the room, 2. No coffeemaker in the room, and 3. They charge $5.25 per person for room service (service charge), in addition to 15% gratuity. We ordered a basket of muffins and coffee for breakfast and it was $45. Location cannot be beat. A short walk to Rockefeller Plaza, NBC Studios, Radio City, 5th Avenue, Central Park, etc. I would stay here again!"}
{"sentiment":-1.5,"text":"This hotel is old, rundown, in definite need of remodeling and didn't allow a good portion of their amenities to be used. My stay was for a week and for 6 of the 7 days the workout room was closed or \"out of order.\" This was not made known to me at check-in and there was no advertisement of it anywhere. There was also the outdoor pool and Jacuzzi under maintenance for over all but one day. When I asked for money back, the staff claimed these were free amenities and therefor, not entitled to a reimbursement. Needless to say there was mold in my bedroom, paint chipping everywhere, closed amenities that were promised and paid for by me without alternatives offered, and incredibly rude staff. I will NEVER be coming back and I hope you don't make the mistake of giving any money to this establishment!"}
{"sentiment":0.5,"text":"Hi guys just got back from the valentin today, got mixed reviews for you guys, having had so much high expectations from the uk, we arrived on the 9th of july for 2weeks from the UK it was the last day of the 7th day of rain just before we arrived they had alot of rain and we were receiving the last day of it, i will start with resort on entry the resort is very nice, very nice welcome from the bell boys walking through into the lobby is brilliant cant fault it one bit, very posh clean peaceful, checking in took about 20mins very nice easy, the bell boy took us to our room which we very pleased with, block 5 second level, junior deluxe suite, not abad view just alot of jungle type plantation in front so you cant really have a great view of the pool which we asked for, The next day we got up early for a good look around as we like to see were things are we couldnt really have a good look on the previous day due to the rain, everything was looking good until we came up to the square close to the lobby and wedding chapel, in the candid photos from you guys on tripadvsior they had nice ponds around the square and chapel, well this was not the caese here the ponds were being emptied and work was being started on them, they were removing all the stones in all the ponds and all the walls being re-painted and cemented, and they were cleaning them, which give off a very sewage type smell, I am very big fan of gardens and they way they resort looks, so this really dissapointed me i asked the people when would this be done by and it should be completed by the 30th july, which was abit to late for us, the beach is probably one of the best i have been to in mexico, nice nad easy to walk into the sea not rocky at all the further you walk rght of the resort the more rocky, i have stayed at the iberostar paraiso del mar, gran bahia coba and akumal, grand riviera princess, and i would say this is the best for the beach, the food is brilliant considering i was ill for the last 5 days, the indonesian was our favourite along with the steak house all the staff worked very hard to make sure everything is right for you, the italian was ok, didnt go to the seafood or japanese or mexican so cant comment, The pool was great the entertainment staff were top draw, especially josh who did everything he could to make everyone have a good time they were taking on more entertainment staff as we were there. Somone posted a while back that the entertainment was going to be gone from the VIM, Thats not the case there is now 8 people working for the animation team, there trying to build it up and be big at VIM, Also there were quite alot of swingers at this resort me and my girlfrend were asked numerous times if we wanted to swing which i thought was very rood, didnt like this at all, kind of put me off going back in a way, now to a very sore topic we were sitting in the lobby chilling and seen 2 men sitting in the corner of the room from what it seem to me and my girlfriend they were doing cocaine as we could see them sniffing along, now this is unacceptable, this really frustrated me i was very tempted to tell security or staff but felt am not getting involved am on holiday, so overall just little things dissapointed me around the resort, and especially this topic so guys if you have any questions feel free to ask thanks"}
{"sentiment":2.5,"text":"I would definitley reccomend this place. Rooms are small but clean and have everything you need. The cost is really reasonable and is a fraction of the price compared to those hotels 5-10 mins closer to the city centre. Close to everything including tube, great restaurants and convenience stores to grab a guick bagel or fruit salad as you wander down past madison square gardens and into time square to take in the delights of NY city. I would recommend the thai place just round the corner, its fab, you might want to book ahead, but its does great passionfruit bellinis and you have got to try the jade dumplings, they're amazing!"}
{"sentiment":0.5,"text":"Stayed 3 nights as part of Cities of Italy with Riviera Travel. Room and facilities perfectly adequate but air con did not seem to be effective. Breakfast buffet rather disappointing - very watery juice and only tinned fruit. Coffee via a machine resulted in queues. Opted for a set meal in hotel on first night - silver service of antipasta/pasta/meat/dessert +wine for E30 was enjoyable. Several people ate at nearby restaurant on night 2. Bus 156 stops near to hotel for central Rome but a long bumpy ride. Metro stop Basilica St Paul is several blocks away over rough ground. It meant we would stay in Rome all day and evening instead of coming back for a rest and refresh. Tip: Do visit the Basilica St Paul - largest church in Rome and a lovely spacious, serene atmosphere."}
{"sentiment":0.5,"text":"Thought the location would be SO convenient for a short visit to Epcot & the Magic Kingdom. First we went around in circles trying to find the place (give us directions already!) Then I forgot how much of a pain it was to switch trains for the Epcot trip. At least they ran frequently and were not full. the monorail to MK runs in only one direction, so it can be a long trip TO MK, but just one stop back. Should have tried to walk, but it was 90 degrees already! Surprised at how many problems we had with the rooms. With Disney marketing to parents with young children I thought they would be focused on safety, but wow! were we surprised! First of all, all 3 doors to the balconies were unlocked when we checked into our room on the 11th floor! So glad I was a paranoid grandma and checked them. And yes, the football shaped table in the bedroom was as unstable as previously noted - I pressed on the top and it started to fall over! We kept it shoved up against the wall and never let the children near it! there is also a tall floor lamp in the living room that they could have easily pulled over on top of themselves! Who designed this??????? The clock radio in one bedroom couldn't be reset, there was an annoying beeping in the kitchen that I couldn't track down - it was the dishwasher (that's a new one on me!). And of course, everything except the rooms is across in the original Contemporary building. It's also noisy from the fireworks and the electrical pagent - not nice if you are a toddler (or a tired grandparent) and 10 PM is WAY past your bedtime! But what really got me was that I asked about a late checkout (so we could give the baby a nap) when I moved our reservation to the tower and was told it was noted on the reservation, but to ask again at check-in, where I was told it was noted and sent to houskeeping, but the next morning were were told that \"there is never late check out at the villas!\" We really felt snookered. So we won't be staying there again."}
{"sentiment":2.5,"text":"My husband and I have just returned from a short 4 day stay in Las Vegas where we stayed at the Four Seasons. It was a wonderful experience. The entire stay was calm and serene. Our check-in was smooth and everyone we can into contact with was extremely pleasant and helpful. Housekeeping was phenominal; I never saw a piece of paper on the floor and there was always someone cleaning something somewhere. I became ill the first night we were there and was comtemplating going to a hospital. My husband went to the front desk to speak to someone and within 5 minutes there were 2 security guards and the night manager at my door. Luckily my problem resolved and I didn't have to go to the hospital. The next day I received a note from the Assistant Manager inquiring about my health along with a plate of pears, chocolate covered strawberries and a large bottle of \"Four Seasons\" bottled water! The night manager also left a message on our voicemail inquiring about my condition and offered her assistance whenever we needed it. This was a really nice touch! Also nice was the ice cold water bottles placed in your car when it was retrieved from the valet. We were just a 2 minute walk to the Mandalay Bay shops, restaruants and casino. The only downside was this hotel is at the end of the strip, so it was necessary to take the tram from the Mandalay Bay to the Excalibur and then walk across the pedestrian bridge to the MGM to get the monorail ($5 per ride) if you wanted to get to the center of the strip. We gladly did this though and returned to the relative calm of the Four Seasons once we had our fill of the hustle and bustle of the strip."}
{"sentiment":-1.5,"text":"Without a doubt,this is the WORST!! casino in vegas.We spent several hundred dollars on the slots.Trying to get a drink was impossible.After an hour I went up to the bar for a drink.I told the bartender we had been playing for an hour and, no waitress. All he said was, they are out there and charged us for our drinks.Thinking this was a fluke, we went back the next day. Same thing!!.I checked with guest services about any comps we had earned. They said we did'nt qualify for any! This has NEVER happened to me in vegas.It will never happen to me again as long as I stay away from this place."}
{"sentiment":2.5,"text":"Great Stay in Florence My husband and I stayed at the Albion on two occasions for a total of 6 nights during the month of September. Each time we felt like we were coming home to friends. Sara and her dad, Massimo, were wonderful hosts and they were very helpful about various things we asked of them from recommendations for dinner, location of the nearest laundromat, managing to get around Florence using public transit, even when strikes might occur and under what terms. The staff absorbed the philosophy of service to the guests demonstrated by Massimo and Sara and cheerful, friendly assistance was given at all times. Breakfast was very good with cereals, meats and cheese, boiled eggs, buns, cakes, fruit, juice and beautifully made coffees to order. The provision of internet service was appreciated by us as was a willingness to help with reserving tickets to see the Uffizi and l'Academmia. The lobby bar was a nice quiet place to hang out at the end of the day. We stayed at 8 hotels in Italy and the staff and service at the Albion were by far the best."}
{"sentiment":2.5,"text":"No casinos - Great for those who don't need to Gamble and don't want to be annoyed by huge crowds in the lobby or elsewhere near the Hotel ! Great customer services offered in the Lobby area to assist you when needed. Suite offered is fully equipped with suitable kitchen wares and equipment for food reheat and snacks preparation. Nearest to the Fashion Show Mall for Shopping and simple Food intake."}
{"sentiment":1.5,"text":"We enjoyed our stay at Ceasar's very much. We stayed in the Forum Tower. Rooms are very clean and comfortable. However, they are in need of updating - bedspreads, marble in bath, fixtures, etc. The bath was spacious with seperate make-up vanity and stool which I liked. I think next time I might would try and get a room in the Palace or Augustus Tower although I am sure there is considerable difference in price. We booked our room through the booking agency handling convention arrangements. The hotel was great - lots of action - in the center of the hub of the strip. Only complaint - not any $5.00 or $10.00 black jack tables. Food excellent. Reasonable priced ($15.50)and excellent breakfast buffet. Try Rao's if you can get reservations. And saving the best for last - the pools are the best. I would definitely stay there again."}
{"sentiment":1.5,"text":"Second stay here - three nights this time on business. The hotel is very nice just like the last time I stayed here. The service standards and basic quality of the hotel is very high and overall a very impressive experience (please see my review of last year). I was asked about my last stay at the reception with my kids and was given two small teddy bears to take back for them. A very nice gesture which my kids absolutely loved. The breakfast was as nice as the last time and found the tall helpful chef from the last time who was as usual good with tips on things to do and places to eat etc. However this time I also have some not so nice comments. The room I got this time was a little noisy - the toilet sanitation of the room or rooms (couldnt tell if it was becasue of one or two) adjacent to mine made a lot of noise which got me up sooner than I would have other wise in the morning (on an average starting 5 30 am). Got an opportunity to use the gym this stay - has a number of machines and equipment but was a bit disappointing compared to the rest of the hotel. I thought that the hotel is not as vegetarian friendly as my experience last time. May be things have chnages in teh menu since. Overall an excellent place to stay in HK"}
{"sentiment":1.5,"text":"We have stayed at several different Vegas Hotels while meeting friends for brief trips. Paris seems to have come out as one of our favorite ones for combination of nice rooms, reasonable size, central location and reasonable price. You also can't beat the breakfast buffet there! When we stayed at other places in Vegas we walked all the way across the strip to get to the Paris and waited in line not to miss it. Go hungry and then plan on not eating again until dinner. Don't miss the crepe line. Other food places within the casino and shopping areas seemed fine too. I'm not a big gambler so I don't care about the casino area. I actually like that it is not overwhelming. The staff at the Paris have also been friendly and pretty easy to deal with on our two stays there. One morning I was wanting a quick cup of coffee before working out and did not want to get in the long Starbucks line or the pastry place line. The nice bartender near the elevator got me a cup even though I don't think she was technically open for business. Then she made sure I knew the quickest way to find my way over to the gym. All staff just seemed happy and helpful in little ways like that. By the way the gym is not bad. I have stayed at the Bellagio and their gym is nice too but they really get you on the price to work out each day. Paris charges something for several days, but it is much more reasonable for similar facilities. It was never too crowded to use the weights and find some sort of aerobic machine to get on. My friend and I had pedicures at the spa. It was my first and I can't compare, but she had a bad experience in getting badly cut by the rough filing tool they used on callouses. She was limping all over Vegas the next two days and it was getting infected. She went back to show them the problem and they did comp the service off of her hotel bill. It seemed an honest slip of the file, but it was painful for my friend and she went on antibiotics when she got home. We are meeting other friends in Vegas again and decided to stay at the Paris again instead of Caesars where some of them will be...less overwhelming and I think nicer staff and more consistent service and rooms."}
{"sentiment":2.5,"text":"Perfect place to walk to shops and resturants--Very cool roof top pool!"}
{"sentiment":2.5,"text":"I just returned from a glorious trip to this hotel with my husband. I have travelled extensively and especially to Venice and was particularly impressed with this hotel from A-Z A simple search on the internet brought me to this little gem. A boutique hotel all newly furnished refined Venetian touches especially the fabrics, flowers and little details such as the cushioned seat in the elevator We stayed in room 304 (probably one of the more expensive rooms) but well worth it. A large comfy bed, two windows overlooking the canal, a beautiful bathroom all in marble. The service was excellent and the quality of everything here' top'. Lots of closet space, bathrobes and nice toiletries. An oversize shower to die for! I especially enjoyed having a Bellini (Venitian local drink) on the picture perfect terrase for two overlooking the bridge and the canal. The front desk service was excellent; they lent me a laptop in order for me to keep up with our reservations at our hotel and breakfast was very nice with a lovely serveuse and a great buffet selection with wonderful fresh fruit and very good coffee We did not have any difficulty at all finding this location (conveniently located between the Rialto and San Marco Place thanks to the good directions. It is a wonderful boutique hotel and not to be missed a final note If you are looking for a large palace and or an onsite fab restaurant or bar this may not be the place for you. They do serve drinks and the restaurant is there but its much more fun going out and exploring the many fine restaurants by foot that the front desk can help you with. A very warm thanks to Piero and Giorgio whom made our stay extra special Grazie mille :) l americaine de Honfleur"}
{"sentiment":1.5,"text":"great location beside the uqam (university of quebec at montreal). easy walk to berri/uqam subway station - makes it easy to get around the city to get to sights. we had booked long ahead and got a no cost upgrade to a jacuzzi suite with refrigerator included. hotel conveniences are pretty basic. there was no alarm clock or any hotel info/phone books included in the room - but the rooms had just been repainted, and everything was very clean. and cleaning staff kept everything very clean during the stay. king size bed was quite comfortable. they offer wi-fi if you're travelling with your own laptop, but there is no computer in the lobby, or other internet access on site. front desk staff were always helpful, and provided marked up maps and attractions info on request. just down the street (2 blocks) from the st. denis theatre if you're there for the just for laughs fest, as we were. only consideration might be a recommendation for women not to wear ostentatious jewelry - as there are a number of street people in the area, and we had been warned by one of the neighbouring store clerks to be careful late at night."}
{"sentiment":1.5,"text":"Location Location Location...BP International was a perfect pick because of location and price. It is close the all the great shopping. If you want to shop high end then yes, Hong Kong is the place to be, but for cheap stuff like cell phone cases, just order it on Ebay and save yourself the hassle. I dont suggest going to the swap meet type areas like Mong Kok or the night market. It may look like a deal, but its not. Just go on Nathan Road or the malls for the small stuff, most shops will have the prices listed and they arent that bad. The best night food places are on temple street (2 blocks from BPI). Great price and really good food. There are 2 MTR stations near the hotel ( Austin street & Jordan Street stations) My Wife and I stayed here from 02/01/12 - 02/05/12 as part of a package deal when we went to the Philippines. We booked it through Holiday World Tour. I'll break it down to make it easier to read. Pick up at Airport- Coming in on a late flight was good because you get the shuttle service all to yourself. They say that extra baggage is $25HKD per bag, but they never charged us so we tipped the driver more..they just say that so you don't bring too many bags. The arrival agent was nice and so was the driver. Front Desk- Front desk staff was very helpful and answered all my questions, night after night. The check in was at night so there was no line. I went down to change my money and they told me that if i needed it now they would do it, but suggested the money exchange across the street for a higher return. It's the small things which really make the difference. The place right across the street isnt much more than the hotel ( Hotel= $7.30 for $1USD, Money Exchage $7.40-7.50KHD for $1USD). I found a place next to the Temple street night food area which always had a good exchange every night (Sun Rise Money Exchange & Remittance Co. Law Ho Yin 75 Austin Rd [--] she would always have $7.60 or even $7.80 which is really good. If your in the area then i suggest going there and she's really nice. Bell Desk service- Bell boys were very attentive and got our bags up to our room fast. They are also helpful with questions about the area. Rooms- We were on the 23rd floor and our room faced the skyline...WOW. you really cant beat the view. Rooms are a bit small, but we only used them for sleeping so it didnt bother me. Two to a room is MAX. The rooms are Very clean and updated (except for the TV's) Beds were comfy and they made sure they maximized all the space in the room. The Bathrooms are small as well, but updated, i really liked the shower...no pressure problem at all. Don't touch the mini bar, just go across the street, they have a 7-11 and a Circle K and the building next door also has a supermarket. I recommend buying some cup o noodles and use the hot water in the hall way...cheaper. Internet- The internet is NOT free. For 4 hours it is $50HKD, for 24hours its $100 HKD. for 24hours+ a mobile usb adapter its $150. And your timer starts when you first log on. Phone calls- Phone calls are not free as well. 1 local phone call cost $4HKD...not much, but it can add up if your not paying attention. Elevators/Lifts- there are 4 lifts....they are all slow. This is why i rated this hotel a 4 star instead of a 5. You can waste your entire vacation just waiting for these lifts. Watching everyone rush to the lifts on the ground floor is like catching the MTR during rush hour! Concierge /Tour desk- Very helpful, when it comes to the tourist stuff, but if your looking for food places like good ole street food, then you should talk to the bell hops. If you plan on going to Disney Land you can purchase your tickets here and avoid the lines at Disneyland. Same for Ocean Park. Restaurant- we didn't try the buffet , I rather go out and try the different street food vendors and our door eateries on Temple street. Hong Kong- so if its your first time to Hong Kong dont be intimidated...the people are very nice and most speak some English. If you want to get around take the MTR ( Subway) go to the customer service desk and pick up a Octopus card. The card deposit is $50HKD plus $100HKD. So when you get the card you pay $150 and have $100 to use. You get the $50 back when you return the card minus the $9hkd service fee if returned with in 30days. You can recharge the card at several loading stations and you can use this card for EVERYTHING, parking meters, Vending machine, Most types of transportation in tourist areas, Food, ect. FYI- Smokers....Hong Kong Is Very Clean and they want to keep it that way. You will notice that most people that smoke hang around orange trash cans with ash trays on top.That because they dont want to get slapped with a $5000 HKD fine for throwing their cigarette butt on the street. Same fine for spitting as well...yea thats right Spitting. Also there is no Eating or drinking on the MTR or in the terminal."}
{"sentiment":2.5,"text":"Schnes Hotel in guter Lage! showReview(8689928, 'full');"}
{"sentiment":1.5,"text":"Very nice hotel friendly staff near stanley Park. Excellent breakfast comfortable rooms"}
{"sentiment":-0.5,"text":"My husband and I just returned last night and although there were positives about the resort, I unfortunately have to say the negatives outweighed them. We arrived on Thursday, rented a car and drove in from San Juan airport. Took about an hour. Be careful though cent \" pretty careless drivers and they literally blow through red lights at night. The drive was definitely not pretty cent \" you pass through some sketchy parts of Puerto Rico but finally you arrive at what looks like paradise cent acres of beautifully landscaped hills and El Conquistador Resort is perched on top of this small mountain overlooking the ocean and you think ahhh, heaven.... Check-in was great, in fact they upgraded us for free to an ocean view room, what a great start! The views from the room were gorgeous although it was cloudy and rained EVERY DAY we were there, the views were beautiful. Bed was very comfortable, decently clean room but not immaculate, bedsheets smelled like mildew. The room was designed a little awkwardly cent \" no full length mirror, closet was in the bathroom, door to bathroom didn cent cent t close, only one towel hook, there was no coffee machine or mini-bar / refrigerator (one was provided at our request and it took 10 hours to cool down slightly and kept beverages at a cent drinkable cent 1/4 temperature). That being said the hallway to our floor was outdoors and was dirty cent \" dead bugs, bird feathers, dust, and because of the rain it also flooded. Instead of mopping up the water the staff left towels in the hallway to soak up the excess water. The lights in the corridor were only lit one night - not sure if they were broken or the hotel was trying to conserve on energy costs but it cent cent s a little sketchy when you exit the stairwell. Yes, stairwell, because the entire time we were there (4 nights) the elevators in our building were BROKEN and we had to take the stairs. The pool grounds were gorgeous, if you didn cent cent t look too closely. Chairs and tables were dirty. Pool was filled with bugs cent \" I never saw anyone clean the pool. Poolside service was practically non-existent. During my stay I was asked once if I wanted a drink and then charged $10 for a frozen drink, which was actually pretty good but besides the point. As for the beach, I was a little mislead from their website. I was under the impression that you take the funicular down the mountain to the beach but in reality the funicular is taken to a ferry that brings you to Palomino Island, their private island. When we checked in we were told that it takes 7 minutes to get to Palomino Island. The first day it took us about 30 minutes, by the time we waited for the funicular and ferry. It was fine because the island was beautiful cent \" filled with iguanas, roosters and horseback riding, very peaceful. The water was warm but had lots of seaweed and the sand was super rocky from all the coral, to the point where it hurt to walk in the ocean. The restaurant on Palomino Island, Iguana Cafe, was absurdly overpriced ($9 for plantain chips and canned salsa served with plastic utensils, really?). The second day we attempted to go to Palomino Island one of the funiculars was broken. We were told they were repairing it and had to wait in line for 30 minutes with screaming children to board the funicular, and then another 20 minutes to board the ferry. Definitely not my idea of a vacation. They should make alternative arrangements in the event that the funicular is broken, like a shuttle service. Can't forget about the business center. What a joke. My husband had some work to do and wanted to log-on to check his email but for 2 days they had no internet service because they ran out of internet cards. Oh, and we passed by the gym and it was smaller than our room with equipment from the 80's. As for the casino, this casino is not for you if you like to gamble. The casino was tiny, almost laughable, and closed at midnight. Waiters were nowhere to be found at the blackjack table (once again cent \" poor level of service and understaffed) so I ventured to the bar to buy myself a $12 glass of sauvignon blanc. Finally, the waiter came around about 45 minutes later and I was able to get a free drink cent \" the cheapest Chardonnay I cent cent ve ever tasted that gave me an instant headache. The prices in general were a total rip-off. For the condition of the hotel - rundown, paint chipping, lack of staff and management, they have some nerve to charge 5 star hotel prices. This hotel is a 3.0 star at BEST. We ordered in room service one night - 2 plates of pasta - was $65. We only ate at one of the restaurants, Piccola Fontana, which was actually quite good but also extremely pricey cent \" cheapest bottle of wine was $48. I have no problem spending the money but when a rundown hotel charges 5 star prices, that is just wrong. Especially since there is no where else to go to buy things other than their resort unless you have a rental car or take a cab, they shouldn't be ripping off their customers or who will want to come back? I would recommend that you rent a car as you will want to visit the rain forest, maybe drive into San Juan since the nightlife is totally non-existent in Fajardo and to avoid paying $5 for a bottle of water, drive to Walmart and buy a case. Maybe it will get slightly cooler than luke warm in the rinky-dink refrigerator they provide. If you are looking for nightlife, this hotel is not for you. If you are looking for a quiet, romantic getaway, this hotel is not for you. It was filled with kids and families and I must say I was disappointed to see how classles / trashy many of the guests were. All in all, it was nice to get away for Memorial Day Weekend but we would certainly not waste our money here again."}
{"sentiment":0.5,"text":"This was probably the 5th or 6th time I have stayed at the Bellagio. As usual, the decor is opulent and cool to see. The check in desk is very efficient. The walk to the hotel elevators is considerably longer than average, you have to walk through the casino every time. Can be annoying with bags. Or if you don't like smoke. there is quite a bit. The room and beds are a nice size. I personally think a top tier hotel like the Bellagio would have a little better tv's but that is a side bar. My main complaint is with the noise level and crowd that has been there the last two times I've been there. The doors of the rooms must be made of brick because you can hear them slam. And I heard them slam all night long, as it is Vegas, it really is at all hours. Additionally, I heard the couple next door to me at 3.30 in the morning, in full on recreational activity. I just don't expect that kind of thing at a place like the Bellagio. I was really annoyed, ended up leaving early from business trip and will likely go with the Wynn or another hotel next time around."}
{"sentiment":2.5,"text":"Stayed in Singapore for 10 days at the Regent. Very quiet rooms, good service. Would stay at the Regent again"}
{"sentiment":1.5,"text":"I stayed one week at the PH in Las Vegas and had a good time there. PH is my favorite casino in Las Vegas (I love the modern theme and high ceilings) and the hotel is reasonably nice as well. My room was reasonably large with a comfortable bed. One frustrating thing is the big flatscreen television set with no HD programming. But that's a common problem with just about all hotels. The business center is great and they don't charge you an arm or a leg for sending or receiving things. The place is self-contained with restaurants, shopping and everything you need right there. My biggest qualm is that the rooms are dark. I'm not the only one to complain about that -- several of my staff said the same thing. There is one window, and it doesn't let in much light, and the lightbulbs don't brighten the place up very much. But I'd definitely stay there again. Comfortable. Great location on the strip. Affordable. Great casino. Good service. Dark rooms. Four stars."}
{"sentiment":0.5,"text":"My husband and I have travel all around the world and have stayed at the most elegant and exquisite hotels. We read about the Carlyle in Conde Naste Magazine (fairly reliable source). We arrived around 8:00 p.m. and expected to be briefed on the amenities' of the hotel (Spa, fitness center, restaurant, complimentary house car, etc.,). We checked in and were left to explore the hotel on our own. We had to call down to the front desk to ask what time breakfast was served, where it was located, where the fitness room was etc.,. Very poor delivery from the beginning. We checked into our room 4 hours after check in to find the maid still servicing our room. Our room had a lovely view of the city, but was outdated and the paint on the ceiling of the bathroom was peeling. The daily breakfast buffet was adequate and offered a variety of items. The only redeeming quality was the concierge who was able to get us into all of the restaurants (Gramercy Tavern, Babbo, and Blue Hill)that we wanted to eat at (we did schedule 2 months in advance ). Bottom line: hotel was nothing special and lacked the service and quality that we are accustomed to. Next time I will pay more to stay at the Four Seasons."}
{"sentiment":0.5,"text":"I needed to book a week's accommodation in central and chose the Butterfly on Wellington based on its location and availability for a number of rooms. The location can't be beaten on Wellington street right near the escalators and close to Lan Kwai Fong. The hotel itself is recently renovated but as at May 2011, the renovations still hadn't been completed. The rooms were small (it's HK) but have been 'updated' however not completely - although the bathroom was new, the carpet still looked 20 years old. The biggest drawback for this hotel was the smell. It hits you as soon as you step out of the lift. It is a very strong dank smell which just doesn't leave - fortunately I was not in the room that much but it was pretty bad. My colleague staying on a different floor echoed similar comments about the smell so it isn't confined to one spot! One other small issue was there is no iron in the room and the hotel has no restaurant or room service. This however is a small point given the hundreds of options within walking distance. Overall, it was reasonable for the price"}
{"sentiment":-1.5,"text":"The rooms are absolutely filthy. We were put there by our study abroad program and had no choice but to stay once we arrived. We had a mold spot in our bathroom that they simply painted over. Our room had bed bugs and they told us they could spray and kill \"half of them.\" The only plus was they left all the gear in the room from the previous guests and I picked up a copy of \"101 Easy Songs to Play on Guitar.\" Do yourself a favor and stay somewhere else!"}
{"sentiment":1.5,"text":"Good choice if you want to visit the tourist attractions. Everything is within walking distance. Service very professional, rooms a bit small, but clean and decent. Some have a nice view on the sea. Nice panorama from the breakfast restaurant. Reasonable price"}
{"sentiment":2.5,"text":"Stayed here for four nights and must say it was a very nice hotel. Rooms were big, spacious and clean. The best part was the Sobed, which was absolutely brilliant and had the best nights sleep ever! If you want to stay in Mid town then this is perfect location, between 5th and 6th avenue, with a short walk to time square, empire state building, grand central We didn't really eat in the restaurant as it was pretty expensive. Red Flame diner about 50 metres away for breakfast was perfect or Gregorys coffee opposite. Pastis in greenwich village is brilliant too. All in all a great hotel to stay in, great location, friendly staff, reasonably priced for how nice the rooms are."}
{"sentiment":1.5,"text":"Very clean and nice, room is in old building but well renovated. Our room had a nice private balcany! Right by the bank of the lagoon and water bus station, very convenient!"}
{"sentiment":2.5,"text":"We just got back from Vegas, and after reading the reviews on here for months before we left, I was a little nervous. But I got there and was totally surpirsed. There is NOTHING wrong with Excalibur. It was great. Yes the halls are dim, but its designed that way. Check in was great, used on of the computer self check ins, it was a pc of cake, went right to our rooms, we were on the 11th floor looking out across at Tropicana and MGM Grand. Only downside was for whatever reason, there were lots of sirens , ambulances etc, and you could hear them very well. If you were on the non view side it probably would be so loud. But that is not the hotels fault. The room was spacious, enough that my husband , myself and our two kids were quite comfy. Even with the kids stuff strewn about. We ate at the Regal Italian and it was great. Kids eat free from 5 to 7 with an adult meal. So basically we just paid for ourselfs and it was very good and very nice. We also did the buffet for breakfast a couple times and dinner once. Lots of choices, it was good for buffet food. All the staff we encountered were quite polite. The kids loved the hotel. the games and arcade was great for them. Some on here have complained about the walk to the elevator or to the casino floor, etc. Yes, sometimes you have to walk but quite honestly, where do you NOT have to walk in Vegas? Its just part of it. I would totally recommend staying here, its great if you bring kids. Its a well rounded Casino, has a little bit for everybody. I liked it better than NY NY , where we stayed on a prior trip."}
{"sentiment":-1.5,"text":"I only found this site a few days ago and really wished I had seen it before I picked this hotel. The rooms are tiny and dirty and the staff are some of the rudest I have come accross. I am not being a snob, I often stay in backpackers and would rather sleep in a dorm then return here. Breakfast is 20 Euros as is the wireless internet, even though the hotel it is said to be free on the hotel website. Far better places to stay in this amazing city."}
{"sentiment":0.5,"text":"After much searching for economical rooms in the Napa Valley, I decided to reserve three rooms for a group of us at the Wine Valley Lodge. The rooms were clean and staff was quick to attend to our needs. The Lodge isn't great but it served our needs. The waffles, fruit, oatmeal, cereal, milk, juice and coffee made for a good breakfast. Napa Valley has changed very much in recent times. Everything is expensive. Wine tastes now have a charge of $15 -$25 in most wineries. On are walk home from the Italian restaurant, Felipe's -sobriety checks were going on in town by the local Napa PD. Otherwise, Wine Valley Lodge is were I would stay if I visit Napa again."}
{"sentiment":2.5,"text":"Love the resort, the people working there, the beautiful spa and tasty food. Sign up for the Fairmont President's Club(free online) and get gym access and free wifi. Eat at Saffron @ the Banyan Tree - really good Thai food and a good change of pace from mexican/seafood - the bar there is also worth visiting. Mayakoba is just an amazing little place meant for some real R&R!"}
{"sentiment":-0.5,"text":"We checked into the El Caribe 7/22 and discovered room #502 and 504 had bed bugs. I immediately went downstairs to tell the front desk clerk who could care less. We checked out immediately. Some of my friends stayed there as well their rooms were just okay. i probably would never stay there."}
{"sentiment":1.5,"text":"I like this hotel, cause its a bit out of town which gives you a more relaxed atmosphere where you can combine a business trip with a quick swim or beach. Direct access to the beach, great pools and a gym. Its just full of holiday makers: Germans, Brits and Russians...so be prepared. The Executive rooms are much better, a bit bigger and the lounge is very good. Excellent staff !"}
{"sentiment":2.5,"text":"I cannot say enough about this fantastic resort. The staff was terrific, cordial and so helpful. We stayed at the Ocatilla within the Biltmore Resort they have an executive lounge that caters to the Ocatilla guest were from 6:30 am till 9 pm they have continuous offering throughout the day (breakfast, light snacks, beverage and sweets). and access to a computer station. We were treated like royalty."}
{"sentiment":2.5,"text":"In my world, cozy is the highest form of praise for a space. The lounge, the bar, the restaurant, and the rooms all had that dialed. Classy, yet welcoming. Great service, but not overly formal. Not cramped, not cavernous. Just all around comfortable. Also, fresh ground coffee and a french press in the rooms! Great touch. I was there with large and exuberant bunch of friends and they handled us with aplomb. Definitely my top choice now of places to stay in Seattle."}
{"sentiment":-0.5,"text":"Harrah's mid-week rates are extremely low, so I guess I shouldn't have expected too much on our 7-day stay, but their rates are extremely high on the weekends, so I will hold them to a higher standard. Harrah's is starting to show its age compared to many of the newer, swankier hotels on the strip, but it's always been a solid brand and we have stayed at their Kansas City location several times with no problems. The hotel is centrally located which was nice because I was attending a conference at the Venetian about 2 blocks away (walking is essential in Vegas... too much, in fact.) Plus, Harrah's has a monorail stop which can easily take you up and down the strip as needed. My problems with the hotel are the following: --They installed some \"green\" thermostats that don't kick the A/C on until there is movement in the room. Good idea, right? Well, they've got them cranked down so hard that they turn off after 5 minutes - until there is more movement. The room was EXTREMELY hot (it was a hot week) so you'd lay down in bed, the A/C would kick on then you'd be still and the A/C would kick off. We literally had to keep kicking our legs up in the air to attract the motion sensor to kick the air back on. --The noise. Now, we're not crazy people, we know all about the 24/7 nature of Vegas. But we ended up with a flock of children(not teens, not tweens, but babies and kids) in our room next door that were up until 4 am one night. When the A/C was on, it kind of drowned them out, but see note above - IT KEPT TURNING OFF!!! --We did complain twice to the front desk staff, who historically have been very reasonable and accomodating about such things, but they shrugged both complaints off. (Once about the AC and once about the noise.) Maybe that's not enough to rate the hotel so poorly, but it is enough for my wife and I to decide not to stay there anymore. Overall the trip was fun and the conference was great. But it is sad to say that we won't be staying at Harrah's any longer because of the atmosphere."}
{"sentiment":2.5,"text":"This hotel is a couple minutes walk from the Sorbonne, Pantheon, Luxembourg Gardens, and Notre Dame. The hotel is in a quiet, picturesque courtyard. The rooms are attractively decorated and very clean. The staff is as helpful as can be. And best of all, the price is very, very reasonable. The rooms are small but that is the norm in Europe. I don't know if there is a better deal in Paris but if there is, I'd like to know about it. I would definitely recommend this hotel and stay there again."}
{"sentiment":2.5,"text":"out of this world trip my husband and two kids travelled to punta cana and stayed at the caribe clubfrom aug 14-21aug2005. we had the most amazing time of our life. Therewere lots of activities. The food at the buffet was almost the same everyday but what you do i try something different everyday because you cannot all thatfood in one day. The line up for the a la carte was long but if you got there early before 8:30 a.m. that was not a problem. The best a la carte restaurant was the pilon which was the local dominican food. the hotel room was clean,no problems with the washroom or airconditioning. I do not know what people expect when they go on a trip and stay in a hotel. The pressure in the showerwas a little bit slow at times but remember how many people are showeringat the same time. The air canada rep was kind of helpful. He was mainly trying to get us to buy one of the tours that he was on. I think he works on a commission. The staff was always friendly greeting you with hola. The animation staff was amazing and the all spoke many different languages. The chairs at the beach was not a problem. You get up early usually we sat the same spot so our chairs were always available. Then we would go havebreakfast and back to the beach to either bathe or suntan. I participated inmost of the actitivities daily and was very sad to go. The shows at night were awesome. They would always have audience participation in a game show before the actual show started and that was funny to look at. Theirtheme song on the pool and at the closing of every show is to die for. i would recommend this hotel and trip to anyone of my friends and family. i had a great time and would go back next week if i could. There is a gift shop on the compound but i woud not recommend buying there, it is really overpriced. we went to the local flea market where you can bargain but i hate how the locals hustle you in their stores and even on the streets walking back to the hotel."}
{"sentiment":1.5,"text":"The hotel is in the centre of Barcelona very close to the subway, airport buses, the main square and shopping. The rooms were very modern with a cool looking bathroom. The rooms are small but very clean and well decorated. I would definately stay at the hotel Denit again."}
{"sentiment":1.5,"text":"We stayed several nights and found it to be clean, quiet, and comfortable. Yes, it's a tiny bit shabby (there were chips in formica in the bathroom and on the desk) but who really cares about that? The location and the price are right. And free wi-fi is fast enough. The coffee is brewed to my liking. Tea and sherry in the afternoon. What's not to like?"}
{"sentiment":2.5,"text":"With the exception of the \"free breakfast\" which is really a sales presentation, this is a great property. I would highly recommend if you are a 2nd or 3rd timer Vegas vacationer and you are a little tired of the strip. This is a great place to bring a family. I would recommend renting a car for your strip/show visits. We found a garage on the strip (near the M&M store) where we could park for $3.00 all day. There was a full kitchen so not all of your time has to be spent looking for places to eat. This property is very close to a Whole Foods and Wal-mart. Parking can be challenging if you are coming in late from a show. Very close to M Casino down the road if you want to gamble but don't want to deal with the strip. I recommend Red Cup cafe for all 3 of your meals. Portions are generous. You can bring your leftovers and put them in the full size refridgerator that is available. I will stay again!"}
{"sentiment":2.5,"text":"Took my boyfriend who turned 57 years old and his younger friends in late 40's to celebrate his birthday, downtown San Diego, and I couldn't have asked for a better time. The Hard Rock Hotel has the right location, the right people in place to accomodate a great time, and a real different climate with such youthful exuberance that we all want to go back again soon!!!!!Thanks for everything!"}
{"sentiment":1.5,"text":"The hotel is good place to stay in NYC, and very central. 10 minutes walking from times square and less then 30 seconds from subway. The breakfast is a big plus in my opinion. we paid 200$ (including tax) for twins room for thursday to monday (memorial weekend) Don't expect to luxury hotel or something near, it's just a traveler hotels. Three problems: 1. Central Air Conditioner, so it's didn't cool our room enough, and friends' room that stayed one floor above us was freezed to death. 2. One elevator (and not so big) and 12 floors, in the rush hours (morning) you can expect to wait 5 minutes for the elevator. so maybe request lower floor (for example floor 3). but I don't know what's about the noise in lower floors as we stayed in floor number 11. 3. WIFI for free only avialble at the loby."}
{"sentiment":2.5,"text":"Cheap and Cozy The Hotel Bijou was a budget choice, and I couldn't have been more surprised by the great location and excellent service from such a poorly rated hotel.The ambience was quaint, the room was very clean, the desk service was friendly and helpful. The hotel is located 1 block from the BART station, and only a few short blocks to the Powell Street Cable Car. There are a few MUNI lines that run nearby, and there are plenty of restaurants for a great breakfast before you head out to explore SF.For the traveler who doesn't want to spend their life savings in San Francisco, this is an EXCELLENT hotel for the money!"}
{"sentiment":-0.5,"text":"* nice pool, with an excellent dragon slide. My 6 yr old loved the slide so much, she stayed in the pool for an hour; towels are provided, but they aren't very absorbent; there is a pool bar; * The walkway between the buildings is sort of park-like, shady and pretty. There is a small playground, but it's not shaded; * The bedding is cheap and ugly. The pillows are uncomfortable. The ever-present greyish brownish icky hotel blanket is all you get. Yes, it's Florida, but it can still be a cold night. Next time, I am picking a hotel that has premium bedding. There is a mini-fridge, though, that's always good. For a surcharge, internet connection is available, but bring your own long ethernet cable. * The cafeteria, oh, what a disappointment. Everyone writes about how large and pretty it is, and yes, the seating area is large. The actual cafeteria is TINY, gets very cramped during regular meal times, and provides mere 2 or 3 choices of food of very low quality. My daughter, who loves chocolate, threw all of her chocolate cake in the trash. Will I be back? Absolutely not. No pool slide is worth an extra $100."}
{"sentiment":-1.5,"text":"Stayed one night and can not recommend it. The room smelled and the bed sheet was dirty. The overalle impression was bad. maybe ok if you are backpacking but the price of 70Euro is way too much"}
{"sentiment":2.5,"text":"After signing up for the Palazzo & Venetian's \"Grazie\" player's club card last summer and spending 1/2 hour on the slot machines at the Palazzo, they sent me a $79/night room rate that my husband and I decided to take them up on this past week. Very classy hotel with amenities, food and service all top-notch. The room we received (their basic suite) was just about the size of the last apartment that my husband and I rented for a year before our house was built (700 sq ft). Baths were luxurious, with separate shower and soaking tub, TV, and makeup table. Beds were so comfortable the only way we could get ourselves out of bed each morning was to use our remote control to open the curtains. Every employee was personable (from the great staff at the Grand Lux Cafe to the security staff to the pool attendants). The pool area was beautiful; several different sizes and types of pools to suit couples and families. We put our chaise lounges in the pool and just spent 3 hours laying out in the sun, still keeping cool because we were an inch or two submerged in the pool by the lounges. Perfect setup! We had dinner at Dal Toro one night and went to see Blue Man Group afterward; great date night (there are literally no words to describe Blue Man Group; just something everyone should experience once in their life to feel as indescribable as I do writing this!) The only negatives I have (and they are extremely slight ones that can't really be helped) is the location being in the north-central strip portion of the \"action\"; wish it were located near the Flamingo or NY-NY instead; and the almost $20/night resort fee that you are charged for afterwards. It includes all local and toll-free calls, use of the machines at the Canyon Ranch Spa, and a daily newspaper. Too bad it wasn't alacarte, because the only thing we took advantage of was the newspaper. Again, only slight negatives, but I don't mind giving The Palazzo my seal of approval and would not hesitate to recommend this hotel to anyone. If they offered us a special rate again, we would definitely go; we just could not afford $250-$300/night rack rate plus to stay. But it was amazing to feel as pampered and as spoiled as we did for 5 days last week. Two very big thumbs up!!!"}
{"sentiment":-1.5,"text":"Bret [-] from group sales[-] is rude. I would NOT recommend at stay at THIS hotel if HE is a representation of the employees at this hotel. I asked him if there is a military discount seperate from a group rate. He proceeded to tell me if the group meeting is a government sanctioned blah blah blah. I replied and said the meeting is NOT a government sanctioned meeting I would just like to know if there is a SEPERATE miliary rate. His reply? If I stopped cutting him off he'd get to that part. How long does it take to answer YES or NO?! I would NEVER recommend this hotel to anyone. We are taking our group of 500 members (lol thought I only had 10 rooms huh?) and take our MONEY to the Marriot where they know how to answer questions without arrogance, rudeness and ignorance."}
{"sentiment":2.5,"text":"Located within easy reach of key attractions... Cozy interior... Friendly staff... Unique dining experience... Truly memorable stay... Great value for money... To be very recommended!!! We became addicted to REBS :-) We travel a lot but never had time to write feedback - for you we found it! Thank you & see you soon!!! Best wishes for upcoming holidays!!! Walter & Renata (October 2011)"}
{"sentiment":2.5,"text":"Just back from Vegas and the The Venetian was just as great as always. For the price, this is the very best in Vegas. The lowest room category is still a large fabulous suite (we paid only $219/night). Beautiful hotel with great restaurants, shopping, pools and spa. Immaculate hotel and grounds, super staff and services. You never need to leave the hotel, except to go see the fountains at Bellagio of course. Tip - get the upgrade for $29.95 (per day for 2) for unlimited use of gym and spa area."}
{"sentiment":2.5,"text":"Very comfortable and luxurious rooms. A step above the pre-reno'ed Wynn rooms. Pool area is very nice. No buffet, you have to walk to the very crowded Wynn buffet. We have stayed here twice and never eaten in any Encore restaurant. Self-parking is very convenient at both Wynn and Encore."}
{"sentiment":2.5,"text":"I loved this hotel. The suite was wonderful! I'm a very germophobic person and I felt 100% comfortable in this hotel. Great value for the money. Very quiet and clean. I felt Like I was home. The large comfortable bed and the jacuzzi tub in our suite topped it off. Please go experience this! Love love love it!!!!!!"}
{"sentiment":2.5,"text":"My husband and I stayed at La Perle for four nights in March and we would like to recommend it to travellers. We had read the reviews and found them to be accurate and helpful in our decision to stay there. The location was excellent and the room was very good. The only problem was the use of two beds pushed together and single doonas for a double bed . The bathroom was very good and everything was clean. the staff were helpful and friendly. We had a wonderful stay for our first trip to Paris. L. Stevens Australia"}
{"sentiment":2.5,"text":"This hotel has a brilliant location, and is great value for money. A nice safe, central, clean and tidy hotel. We had just come from pretty much a five star hotel in Vegas so were a bit nervous about what this hotel would be like. The rooms were a good size, clean and comfortable. Everything was in good condition. The hotel rooms were nice and quiet, and the staff friendly and helpful. The location of the hotel was excellent. It was less than ten minutes walk to the main shopping area on Market Street, and the gorgeous Union Square was about five minutes walk, if that. So many lovely restaurants around to choose from, and not far from the central cable car route. We hada great time in San Francisco, no doubt made more enjoyable by staying in a lovely cosy hotel. I felt very at home here, both in the hotel and San Fran. Would definitely stay again."}
{"sentiment":0.5,"text":"I stayed at the Comfort Inn for 3 nights at the start of October 09 with my other half and 2 daughters. Firstly, remember that this is not a 5 star hotel, after reading previous reviews I was open minded. The hotel is well situated in the centre of Manhattan, only a stones throw from Broadway and a 5 - 10 minute walk to Times Square. Most of the staff were helpful, however there were some exceptions. We were given room 1011 which was adequate in size but situated at the rear of the hotel with a view of a wall 10 ft away. The room was dark, but the good thing was that it was quiet. We only stayed in the room to sleep, so this was no real problem. The room was well appointed and had been recently decorated, it wasn't the cleanest room I have stayed in, but the cleaner did come daily. The continental breakfast provided was good with bagels, waffles, toast, cereal, cakes, hot and cold drinks and others all provided. We usually went down about 09.30 in the morning, it was usually quite busy, getting a seat and table wasn't a real problem. We didn't eat in at Brendan's due to the number of other food outlets nearby. Out and about, we used the 48 hour hop on / off Grayline bus tour ticket to get about and see New York. We did the uptown, downtown and night tours which were all good, at worst some guides were mediocre, however some are very good, keeping the topics interesting. We never had a real problem getting on the top level of the bus. Times Square was good, always bustling with people and plenty shops and restaurants to choose from. The Empire States building is just around the corner from the hotel and Macy's is only a block away. If you are travelling on a budget and planning a busy time in Manhattan for a few nights this hotel would do. If your expectations are high I would give it a miss. There is nothing greatly wrong with this hotel, however it didn't give me the feeling that I would use it again if returning to New York."}
{"sentiment":-0.5,"text":"showReview(19911388, 'full');"}
{"sentiment":2.5,"text":"I really liked my stay in this Hotel... I took it because it was so cheap. so i was positive surprised how good it was... large room. good bed, bathtub. lots of tv channels. balcony... the breakfast was almost perfect, staff was very nice... only thing that could have been better was the wifi, it cost 2 euro per day, but the signal on the 10th floor (where our room was) was very bad... but i could live without.. so that will not affect my positive experience at the hotel... Pichelsberg S-station is 5min walk away. and traveling with train and subway in Berlin is very easy... will stay there again if i go to Berlin..."}
{"sentiment":2.5,"text":"I breought my wife to a work convention so we had two differing experiences but both were good. the only negative we had was the phone in our room would not work. We called for service twice but it did not get straight so we just toughed it out. Also the air conditioner never did get the room cool, to comfortable and the humidity made leaving the slider open a poor choice. we stayed on the 23rd floor. The grounds are absolutley beautiful. My wife used the spa and I was in a good share of the conference center through the week. The people were terrific and helpful, i even found the room attendants to be playful and talkative (an oddity in most hotels). I am a Marriott fan and the quality in my stay was obvious here. The room was all that I expected and more. My wife and I agree we would stay here again with our family."}
{"sentiment":1.5,"text":"At the Comfort Suites, we had a FABULOUS experience. The room are very clean, comfortable, relaxing and very well maintained. The complimentary breakfast each day was an added bonus. Not to mention it was very tasty and different every day. The staff is very kind, considerate, friendly, knowledgeable, and professional. PLEASE GO AND HAVE FUN AT THE COMFORT SUITES ......"}
{"sentiment":-0.5,"text":"Overall okay. Overall a nice place, very clean, staff friendlyTHe biggest disappointment was they didnt give us rooms near each other.We had three rooms, and our teens room was in a different building and not close by. Was an inconvenience.We booked this trip last march or april and I think our rooms should have been together. Can't understand why this cant be done if requested.Would probably go to a different resort next time.Karen C.Pennsylvania"}
{"sentiment":2.5,"text":"My teenage girls and I stayed here while on vacation. The staff was incredibely helpful with details of where to go and how to get there. The rooms are very clean and unique! We loved it!"}
{"sentiment":1.5,"text":"We spent 1 week in Sept. 2011 and had an absolute fabulous time. The food is a little pricey on site but this is Disney and plenty of people had mentionned the same thing about Disney so we weren't caught of guard. The convenience store on site was also very pricey so if you're able to purchase water and fruit out of Disney World do so. The sand pool is a definate winner with the kids, especially since they give you a bucket and shovel upon purchasing a kids meal at the pool grill. Walking distance from the Epcot and having a nice Boardwalk, there was plenty to do on site. It also has 2 water slides , from a nice adult and older kid slide to the young kid slide. The white sand beach that's close to the pool area plays Disney movies every night, however unfortunately you can't swim in it. One can also see the fireworks everynight from the Boardwalk and also if you're room is facing the Epcot. We traveled with a 2 and 4 year old and this was the perfect Disney Resort for them. Don't miss the breakfast buffet with Goofy and friends on site, just make sure to reserve prior to going. Oh..one last thing that's in my opinion a real negative, they really blast the AC in the lobbies (which is felt even more if you go into the villa section), so coming back from the pool make sure to wrap up because the extreme hot from outside to the extreme cold made it unpleasant."}
{"sentiment":-0.5,"text":"Do yourself a favor and speed up if you see this place. It is over-priced. It has the absolute worst tv package in the country. The room had an odor. the staff, however, was friendly."}
{"sentiment":2.5,"text":"We thought the Boardwalk was a beautiful hotel. We loved the location and walked to Epcot almost everyday. We were greeted in the lobby. We did the online check in so our keys and package were ready for us. The check in was quick. The told us the room had been upgraded and we were excited. We received the concierge level hotel. This allowed to have a free breakfast, coffee, soda, tea, cordials, wine, desserts, among other things. The room wasn't available when we arrived (11 am) so we checked our luggage and got a massage at the Saratoga Springs Resort. We returned to the room after 3 and it was large and more than we expected. It was a 1 bedroom loft with a sectional couch and fridge and more. There were 1.5 bathrooms. The master bath came with a jacuzzi tub and walk in shower. My only complaint was the lighting. I never thought that it would matter much, but it was kind of dark when we were getting ready. The shower was especially dark. Also, we never used the tub because it was so large. Overall, we loved the location because it was so close to other beautiful hotels. Epcot and Hollywood Studios were very close. We were able to watch the fireworks from the concierge level room. It was really nice."}
{"sentiment":2.5,"text":"My husband, teenage son and I just returned from five nights at this wonderful Hotel. We had two connecting rooms on the third floor overlooking the Saint Lawrence River. When we arrived exhausted after a long drive, they were warm and welcoming and quickly helped us get settled in our rooms. When we ordered room service from the Restaurant, they brought an extra table and set up our elegant and delicious dinner for us. Our King Size bed was the most comfortable bed we have ever slept in other than ours at home. The jacuzzi was deep and comfortable. The rooms were even more beautiful and spacious than they appeared on their website. It was so nice to have a CD Player in our rooms and to be able to choose CDs from the Hotel's own collection. The full breakfast was excellent with many choices including omelettes, croissants and other pastries. In addition to Les Ramparts in the Hotel, there are several good restaurants within a few blocks of the Hotel including a little cafe (L'Intrigue) specializing in seafood, mussels and \"frites\" which is a 1/2 block from the Hotel (out the front door and to the right). All staff members were friendly and helpful yet low key. We have stayed in Hotels around the world and it will be difficult to be satisfied with anything less after having experienced the Auberge du Vieux-Port!"}
{"sentiment":0.5,"text":"my wife and it make a yearly trek now from la to nyc 'round christmas. last couple times we've stayed at the soho grand. like everyone else ... LOCATION, LOCATION, LOCATION. it rocks being in soho. But i think that will change for us... we love their bar but the hotel has begun to lose its luster. Rooms seem shabbier then last time we stayed. view gone out front of hotel now that they erected a towering glass building. just not as \"fun\" anymore. i'd imagine we'd try the W next time or some boutique place. nyc has way too many choices to spend as much as we did for total lack of space... snobby front desk.... weird ceilings in room that look like they've been torn apart and re finished in a quick shoddy way. overall, its cold and impersonal."}
{"sentiment":-0.5,"text":"Fair Hotel, Horrible Neighborhood showReview(1129148, 'full');"}
{"sentiment":0.5,"text":"Took advantage of their holiday lights special. One bedroom suite for 3 days, including breakfast. The rooms were large and clean, for four people. Had a small kitchen with stove, microwave and sink. Close to central park, time square and all of the normal tourist spots. Subway right across the street for trips to wall street district, brooklyn bridge, etc. Heating and air was a bit tricky. Either too hot or too cold and could not get a comfortable temp, but everything else was tolerable. Stayed there for three different holiday light specials and will continue in the future. Would recommend to anyone wanting to see New York and not wanting to spent a lot of money"}
{"sentiment":-0.5,"text":"This is a self-consciously trendy hotel with a real wannabe vibe. The are too few staff for the volume of visitors and thus the service is below par. The standard rooms are quite tiny, which is OK since in New York one is generally out and about. However, the beds are not comfortable. The design of the hotel's public spaces is great, the Library became my favourite hangout. The location is also good, on the edge of Hell's Kitchen & Central Park west - close to museums and conveniently close to Columbus Circle subway station for trips up & down town. But overall I would not stay at this hotel again and I would recommend against it for the following reasons: * poor service, too few staff for the number of visitors * uncomfortable beds - mine squeaked whenever I moved as well * tiny standard rooms - even by New York standards they are tiny * self consciously trendy wannabe vibe - the place is just trying too hard to be funky * very expensive & slow wireless internet service - US$10 per day for Roomlinx superslow connection * no shower caps in the bathroom On reflection, if visiting New York again, I would stay at the Library Hotel (where I stayed last year) rather than the Hudson as the rooms there were more comfortable and the service was better."}
{"sentiment":-1.5,"text":"I can't even begin to tell you what a horrible experience my family and I just had staying at this hotel over Jly 4th weekend. Before we even got to the hotel, I knew our stay was going to be bad, but since several of us were already booked here we couldn't change hotels. Long story short, before we arrived the hotel cancelled our reservation because of a miscommunication about the deposit. The hotel ended up upgrading us to the \"spa suite\" before our arrival because my Husband complained about the service he recieved from their call center when trying to fix our reservation (the call center manager told him that \"if he can't afford an additional $200, maybe he shouldn't stay at their hotel\"- OMG). Anyways, upon our arrival the hotel receptionist was a B****. They scewed up the name on our reservation so they wouldn't let me check in without approval from my Husband. It was like fort knox in there. Not to mention she just had a POOR attitude. Once we finally got to our room, which took forever because the elevator system sucks, the \"suite\" had stains on the bed and couch so we requested a new room. The new room was in another building, so 20 minutes later after 2 more elevator rides we arrived in a NON-smoking room that stunk like smoke. After complaining a 3rd time we got a new room, not a suite in the OTHER building again- it did have a good view of the strip, but that was about it. The rooms are ok, nothing special. They are cramped and not worth the price. The service here sucks. The staff seems to hate thier jobs and they do NOTHING to acommodate the customer. The elevator situation was a point of contention all weekend and resulted in much annoyance. I will NOT be back to Mandalay Bay- even if it was free. I also don't think I will stay at any MGM property going foward. It's just not worth the headache when there are so many other great places to stay in Vegas."}
{"sentiment":2.5,"text":"Great location This is a great location if you want to be close to Times Square and Broadway without being right in the middle of the noise crowds. Everything is within walking distance. Plenty of restaurants, shopping and shows nearby. Rooms were much smaller than we were used to, but it was basically a place to just rest our head at night freshen up between all the activities we were taking in during our week-long visit. Hotel staff were very friendly and went out of their way to make our stay more enjoyable. We will definitely stay there when we return to NYC and will recommend it to our friends."}
{"sentiment":1.5,"text":"Stayed here for a few nights in August, not a fancy motel, but perfectly adequate. Clean and room was quite big. Parking fine. Good location, you can walk to the piers , and other way to some good resturants. You can believe the comments from Trip advisor, used past comments to book all our accomodation in Amercia for 3 weeks, and I had no problems more or less.Turn left out the motel, you come to a cafe called \"Joanies\" great breakfasts available there. Fishermans Wharf brash and very busy, but it was August, hop on and off buses great, booked that and Alcatraz from England. You need to book the island at peak times, many people were turned away as they were fully booked. Would recommed this motel."}
{"sentiment":1.5,"text":"My family (wife and 3 small children) were connecting through Phoenix to Philadelphia when our flight was delayed causing us to miss our next connecting flight. Rather than search for a hotel in Philadelphia at night we chose to do so in Phoenix in the early afternoon. US Airways provided a telephone number to their supplier for \"distressed guests\" and we were offered a number of choices ie Fiesta Inn Resort, Comfort Inn, Sheraton Airport etc as well as Drury Inn....I was aware of the Drury chain of hotels (based out of St Louis) but did not know the chain had a Phoenix property(ies). I quickly searched the hotel using Tripadvisor and chose it not knowing exactly what my family could expect but hoping for the best under the circumstances. I wanted a hotel near the ariport for the following day's flight as well as being safe and having useful amenities ie breakfast, free airport shuttle, business center and free wifi. You also are entitled to a complimentary evening \"KICK BACK\" that includes apetizers, snacks and drinks that could easily be your dinner as well as all the popcorn you can eat together with 24 access to comp beverages. We booked the hotel with the supplier at the airport and proceeded to the transportation area where we called the hotel and requested a pickup. The shuttle arrived within 10-15 minutes and we were greeted by the very friendly driver and assisted with our luggage. The driver very kindly offered cooled bottle water to my children (temperature was approximately 100 F that day) and returned us to the hotel. The shuttle was efficient and clean and the driver friendly and knowledgable. The hotel is architecturally interesting from the exterior and interior and is currently undergoing renovations by its new owners that include what appears to be a complete makeover including updated elevators and lobby and breakfast/bar area. Check in by the assistant manager was efficient and very friendly. We were advised of all available amenities and headed to our room with the assistance of a hotel employee as our children were quite tired at that point given their lenghty trip. The room was very pleasand and clean offering 2 queen sized beds, a desk area with chair, a second chair, a crt tv, 2 phones, fridge and microwave together with 2 alcove areas, one beside the beds and one beside the separate washroom area where there was complimentary coffee and glasses. The staff were VERY helpful and courteous and I cannot say enough good things about them. For example, we forgot our daughter's blanket in the room and realized that while in the air to Philadelphia. A phone call to my brother who contacted the hotel and arrangements were made to send it to him to pass on to us eventually. As I am involved myself in the hotel business I understand how difficult it it to operate a property while doing renovations. I suspect that this airport hotel location will do very well once the renovations are completed and word gets out that you receive great value for your travelling dollar with all included amenities that others have referred also. Well done Drury Inn staff. Your hospitality (that is why it is called the hospitality industry) was appreciated and made our travel difficulties somewhat easier to deal with. Thank you Ron"}
{"sentiment":2.5,"text":"We stayed here for a 1 week trip to Paris. It was centrally located and across the street from the Metro stop. Convenient to resturants and the local grocery stores if you want to eat cheaply. Very helpful and multilingual staff. Breakfast was ok-after a week of eating the same thing, you wanted to venture out to eat something else. Would definitely stay here again. Room was comfy if not small, mattress was a little stiff but it is Europe."}
{"sentiment":1.5,"text":"Nice relaxing vacation My Husband and I had not been away on a vaction together in over three yeas and we just wanted to get away to relax and unwind. The resort itself is beautiful. The room was huge and very clean. They stocked the mini bar everyday with sodas beer and bottled water which was really nice.The beach and the pool are both great. My husband got a bad sunburn the first day so I had to keep him in the shade under the little huts on the beach which luckily were pretty easy to get.If you are looking for gourmet food forget about it. The food is edible but definelty not good. I stuck with fruit and salads most of the week but my husband was starving.The drinks and service were good. The staff is very friendly and most speak pretty good English.My only real complaint is the Club/Disco was full of kids and I mean kids ...14 and under. We left the first night we went and didnt go back since we felt like we were at our daughters middle school dance.All in all we had a very nice time but I do not think I would go back to a resort that wasnt all adults unless I was taking my children"}
{"sentiment":2.5,"text":"We just returned from spending a wonderful four days in Paris at the Gramont Opera Hotel. We thought the location was excellent and hotel in every aspect was just what we needed. [Located it on Trip Advisor.] Chamber maids were efficient and upon our return always found the room to be tidy and neat. The staff downstairs at the desk was just superb. Both Aurelie and Sandra were always courteous and able to answer questions re Paris and tourist sights. Their information and recommendations were \"spot on\" for cafes, bistros, shopping, transportation, etc. They never seemed impatient or tired of serving their custormers. We had a wonderful stay because the location allowed us to walk all over and take in \"out of the way\" side streets and shops. This is a return \"must\"!"}
{"sentiment":1.5,"text":"If I am allowed only one word to review this hotel, it has to be \"practical\" !! It may not be as polished as a 5-star hotel (frills & fancies at 5-start hotel comes with a price), but it certainly has all the basics that is required in a room - coffee/tea making facilities, hairdryer, and even a safe. There is a family-like steak house, 7-Eleven (24-hour convenient store), and a money change just next to the hotel!! Only 5 minutes walk to Bras Basah MRT, and no worries on a rainy day, as one can walk along the covered walkway around SMU Admin Building. There was only a slight oversight in the housekeeping where the cups were not washed - these were just put back on to the tray :-( Note : Nearest MRT to Marina Bay Sands would be Promenade MRT. There is a free shuttle from this stop. Operating Hours (Weekdays 12noon - 3pm; 5-10pm; Weekends : 12noon - 10pm). Otherwise, it is about 15 minutes walk from Promenade MRT"}
{"sentiment":2.5,"text":"a fantastic hotel This hotel was great. After having a bad experienceat another hotel which is owned by the marriott inthe caribbean(Rennisance Grande)which is by the way a dump, Please do not go by the great reviews of that hotel it was horrible.I have stayed in many hotels and this marriott was the best, right in Times Sq. clean, beautiful new furniture, wonderful service from the staff. The elevators are not slowlike some of the reviews, this is a large hotel and believe me you want to wait for an elevator go to the Rennisance Jamaica grande in Jamaica you'llwait for an elevator forever. My husband and iand our two children stayed in the Marriott fromJuly 13 until the 16th 2004 and there was a dancetroop there and you would never know it the hotel is very organized and kept them together on floorsaway from other guests and it was great there had to be about 500 or better girls there and like i said before you would never know it very quiet hotel as for the reviewer before me about the street noise this is New York not Denver Co. Being a New Yorker myself for many years it comes with the territory,the city never sleeps. And as far as getting directions to ground zero well that is just morbid and most New Yorkers who went through 9/11 don't go down there to gawk so i would not get all fired up over the hotel staff not knowing direction for that. When we needed help with some type of directions they knew how to get us there. Just go you will love the Marriott."}
{"sentiment":2.5,"text":"as so many others have said, great hotel in central location. First class. All staff are incredible. Room service quality of food and service best in class. Spend the bucks for the lakeview.Ask for high floor - we were on 24th. Two cautiuons - Be careful with MGM show tickets included in some packages - not a good value - good shows were either sold out or not available. FIX restaurant was loud and expensive. Otherwise, enjoyed whole experience and would return for sure."}
{"sentiment":1.5,"text":"I stay at the Lenox about once a month and have stayed at many hotels around Paris of different standards. I think it is a great hotel for the price you pay. If you aren't a regular Paris hotel visitor you have to bear in mind that rooms in this price range are always very small. On the plus side: - price - clean, stylish rooms - large bathrooms (for Paris) - great breakfast (try to get included in the rate) - (long) walking distance to most of the left bank On the minus: - the immediate surroundings are not beautiful. The 14th is not the top spot (for my taste)"}
{"sentiment":1.5,"text":"We enjoyed our stay at the Astoria, travelling with my boyfriend and his sister. Her room was tiny, and only accessible by the back stairs, but when we complained, it was changed immediately. Very close to the Metro, within walking distance to the Metro and the hop on-hop off bus lines and plenty of restaurants close by. The rooftop patio is lovely, the pool is very small, but great for a quick dip to cool off. Our package (Air Canada tours) included the breakfast, which was excellent."}
{"sentiment":2.5,"text":"My husband and I stayed here on a 4 day Labout Day long weekend getaway. Location is a little remote (we usually stay mid-town), but there are three different subway stops within a 1 minute walk and 3 more within a five minute walk - that will get you pretty much anywhere you need to go. Very quiet area at night - tourist and siren free, which is nice. Restaurant is surprisingly good. Clean, comfortable, fairly well appointed rooms. Fridge is a nice bonus. Rooms are LARGE by NYC standards. Front desk staff were incredibly responsive to requests, including early check-in. Showers could use an update and there are no safes in the room (!) and using the hotel safe was a complicated enough procedure that we skipped it and took our chances. All in all, a great find and will be added to our list of regular hotels."}
{"sentiment":1.5,"text":"I've stayed at the Phoenix before, I stayed this time around and I will stay again this May- made the booking just before leaving. Been to London many times and I was follish enough not to stay in this hotel. Great value for money! First time I was there on January 2006 and my review was; \"There were eight of us sharing 2 guad rooms for 6 nights. Due to a missunderstanding, one of the rooms was a triple. Manager offered me a single room to stay for a night untill our second quad was ready- free of charge. The single room was small, but in UK terms, larger than I ever seen! I mean, traditionally, english BnBs are beehives; rooms have enough space just to sleep and get changed. This single room was larger than any other room I stayed in London and with a wonderfull view over the park across the street. The quad rooms, were \"family\" rooms; two single beds standing aside and two more single beds up 6 steps with their own TV and window- it was so lovely! Both rooms were spotless. The stuff is unbelievably hellpfull, even with people not speaking english, and they can recommend places to see and eat; their idea of eating at \"Bella Italia\" just around the corner, across the tube station was very good- real italian food in reasonable prices. Ask for the \"espresso menu\". Breakfast was the classic continental breakfast; coffee, tea, hot chocolate, nuttela, marmalade, slices of bread you can toast, rolls, cheese, ham, flakes, musli, youghurt and fruit- I found it more than satisfying. Location is... well, even if it is your first in London and you are blindfolded, you can't miss it; so close to the tube and bus stops, with supermarkets, pharmacies, clean restaurants from italian to morrocan to greek to indian just a few minutes walk away from it and a shopping center at the corner! I stayed before in the same area, but I was foolish enough not to book in Phoenix the first time... I unquestionably recommend this hotel to anyone. It is so cute and warm, so clean, so wonderfull, it is going to make your stay unforgetable. PS. If it is your first in London, concider booking a \"Classic London\" tour. This wonderefull service will you can find it in this hotel (a leaflet just by the elevator)"}
{"sentiment":-0.5,"text":"We had to pay $24 nearby for overnight parking. Front desk at hotel had minimal information brochures & only 2 persons working; one at front desk and the other operating the manual elevator (you have to see to believe!) and also acting as the bellboy. It's quite a shock but it can be fun if you have a sense of adventure & for just shaking things up. I really felt sorry for the 2 overworked guys who seem to be doing the work of 5-6 persons. People running this joint better pay their employees. Great location!"}
{"sentiment":2.5,"text":"My husband and I just returned from a 3 night getaway at the Ritz San Juan. The entire experience, from the staff to the free-flowing champagne in the Club Lounge made our trip memorable and incredibly relaxing. The entire staff was simply wonderful - accomodating, friendly and very professional. I decided to indulge in a hour long massage (with Freddie) and though it was incredibly expensive, it was worth every penny. I have had many massages over the years...but Freddie really did an outstanding job. If you do decide stay at the Ritz, we suggest staying on the Concierge level. The quality and accessibility of food and beverages is amazing. The experience is perfect if you are looking for an easy (and delicious) vacation. My husband and I have stayed at many 5 star hotels and we think the Ritz really knows how to make an impression. It's all in the friendly service and fine details. Our only suggestion would be to have a few more staff on the beach to take drink/food requests."}
{"sentiment":-1.5,"text":"I've stayed in some \"less than great\" hotels in my life, but this place takes the cake!! My husband and I stayed here for 10 days because I had to attend a conference downtown. In a nutshell, here were our problems: 1). Broken fridge for the entire stay (was replaced eventually... with a equally broken refridgerator!! I wouldn't have been so mad if we hadn't bought a bunch of perishables for the week that we had to throw out). The second time we called, the maintenance guy told us he'd be right back... and never came back. The third time (after 4 hours), the guy told us he'd look for a new fridge... Never came back. The fourth time the desk said they'd send someone up, but they never did. 2) On our last day, we woke up to NO WATER!! We couldn't brush our teeth, shower, or use the bathroom..... When we tried to call to find out what was the problem, nobody ever answered. We'd had so many problems thus far, we decided to just forgo the shower and get the heck out. At checkout, no appologies were made, no explanations were given... and absolutely no discount offered. Really?? The hotel charges $160/night and they don't feel it necessary to provide running water? Seriously... DON'T stay here. Other issues: the staff was less than friendly the entire week. At check in, they asked for a credit card and I gave them one, asking why they needed it since the room was paid in full in advance. I specifically asked whether they intended to charge a deposit, and I was told NO. Well, the next morning I discovered $350.00 had been charged to my creditcard. The front desk admitted it was their mistake and told me.... \"Sorry about that, the girl who told you that is new. Unfortunately, there's nothing we can do to get you your money back, and if you check out early you'll lose the $ you pre-paid for the room. If you had brought a car with you, I'd offer you free parking.\" Well that helps now doesn't it. Half my spending money is now unavailable to me, but I get to park my imaginary car for free!!! I wouldn't have been upset to put a deposit down, that's pretty common. I was mad because the girl lied to my face. Furthermore, it was not mentioned anytime.... I went back through the fine print (priceline, etc) and I was never told that I would need to put a deposit down. Still would have been okay if the girl hadn't lied to me and then refused to do anything about it. As for the rest of the stuff: the cookies were cold (I've seen a lot of people ask about that... it was the least of my concern but they do boast \"warm\"); the hot tub was not hot and the pool seemed nice, but we didn't jump in because the weather was rainy/overcast. The resteraunt staff were equally as rude, and the breakfast buffet consisted of runny scrambled eggs, soggy potatoes and pancakes, cold coffee, and assorted breads and yogurt. Not exactly worth the $15.00 they'll charge you for it. We ordered pizza once (up to our room), It cost us $20 and arrived cold. I wish we would have called Domino's or something. I thought it was super gross and wouldn't recommend that, either. We tried to hit up the happy hour, and the waitress who greeted us had no idea what was on the happy hour specials... Nice. When we finally did figure it out, the food we had (chicken wings and flautas) was pretty good! cleanliness: Actually, it was decently Clean! For the most part, anyway. Wouldn't rave about it, but it wasn't scary to sleep in the beds and I never saw any bugs. Considering the rest of our trip, I'd say the cleanliness was the highlight of our stay. The cleaning crew came almost every day... They'd empty the trash, make the beds and wipe off the counters. They didn't replace our sheets ever, and didn't replace our drinking cups when they \"cleaned\". We had to call down to get extra toilet paper and soap when we ran out, which took forever because of the front desk's wonderful service. At least the water was still working at that point. Needless to say, please take heed and consider my mistake before you book! I had read a few bad reviews about this place before I booked it, and I wish I would have listened. Locatation: On a side note it was very difficult to access downtown from this hotel's location. Their is a bus system that can get you there if you're willing to take several hours and buy multiple transfer or all day passes, but it isn't at all convenient. I didn't feel safe taking it at night, although I've lived in big cities such as D.C. and Miami. Taxis will cost you $20.00 each way, unless they take the round about ways as did our first driver. There is hardly anything but other hotels within walking distance. Hope this is useful!"}
{"sentiment":1.5,"text":"Helpful smiling staff, immaculate hotel and room. Staff impressed us with their smiles and freshly pressed uniforms--felt special entering the gorgeous lobby. Entertainment around the pool daily was very fun & happy. The food presentations were fantastic at the buffets--wonderful choices & artfully displayed. Our room was stocked daily, the requested white wine delivered! The beach was gorgeous--no need to leave the property. Be sure to get your preferred cocktail at the lobby bar before dinner--wonderful piano. The restaurants serve beer & wine only. Our lst time at an all inclusive and we were surprised how much we enjoyed it...we will return."}
{"sentiment":-1.5,"text":"Circus Circus is awful if one year we hadnt been put in a hotel in Greece with pipes in the bathroom instead of fawcets I could and would call Circus Circus the worst supposedly 3 star hotel on earth, a damp smell prevades the rooms I think its from the air conditioning pipes, they have put no smoking rooms in but never cleaned the rooms enough to lift the residue of previous smoke, its just very dirty and run down. I am not an overly fussy person and have stayed in 2 star accomodation in Spain etc, I usually shrug and say you get what you pay for but at least the most basic hotel should be clean its not much to ask, is it?."}
{"sentiment":1.5,"text":"Our second visit to the Sofitel New York, (the last one being in 2008). This time we stayed four nights in a Classic Room Queen size bed and was pleased to find we had been upgraded to a Kingsize room on the 11th floor. Room was a good size for a New York hotel room, separate shower and bath - good space. Housekeeping very good and also appreciated those little macroons you left in our room each day after you had cleaned, also the free water at turndown. We used the same limo driver this time that the hotel recommended last time, just emailed him from Australia and there he was. All staff were friendly and professional and in particular thank you to William the doorman who always had a smile and some great tips for us, especially directing us to the drycleaning/laundry place acropss the road from the hotel, enter at the parking stateion. for $30.00 USD they did 2 bags of laundry for us and some dry cleaning, much cheaper than having the hotel do it for us and also the the wonderful barber that cut my husbands hair. Free internet, although the hotel should monitor the time guests use and should limit the use to adults as we constantly had young children playing games on it or teenage girls on facebook who had no consideration for adult guest swanting to use if for either banking or emails. Shame the Red Diner just down the road was shut for renovations as we had some great breakfasts there in 2008, but they said it would be opening again around the end of July, so do yourself a favour and have breakfast there. Also across the road is a great little bar/restaurant Figaros - good atmosphere. Would we stay here again? Yes great location and consistent service."}
{"sentiment":1.5,"text":"Nice with one caveat I appreciated the nice, quiet neighborhood where this hotel is located. Its peaceful and refreshing compared to the busy areas near the center towards the train station. The staff at the the reception were very friendly and took time to answer our questions. Room had a nice view of the park and canal. There is some noise from the park in the evenings from the people having picnics etc., but it becomes background chatter and easy to get used to. In the morning you can hear only the birds chirping (and there are many varieties due to the general leafiness of the area). We noticed some mosquitoes in the evening due to the close proximity to the lake nearby I guess, but they were not too bothersome. The neighborhood is very nice, some nice restaurants, and grocery stores nearby selling organic produce. Nice tapas place 5-minute walk! The only thing that bothered us was the room cleaning service - the bedsheets are changed every 3 days. Once we wanted to change the sheet after one day, and deliberately put the sheet in the bathroom floor for this purpose. However, much to our surprise, the sheets were put back on the bed from the wet bathroom floor! After we explained the situation to the front desk, they were sympathetic and quickly gave us new sheets. They explained that the cleaning staff was outsourced to an outside company, and beyond their control. Other than this small mishap, its a great hotel in a peaceful, quiet area, and the front desk staff was quite nice and helpful."}
{"sentiment":1.5,"text":"Great Place to Stay Just returned from our 7 days stay at the Mandarin Oriental. Let me first start with the good points.1. The Chaffeur were there and very courteous. The moment our taxi stopped at the front of the hotel, they opened the door, wished us a hearty welcome!2. Went to the 35th floor and what a great view of the skyline from the lobby.3. The turn down service was great. 4. We actually booked for twin bed deluxe room, but it wasn't available and they upgraded us to King Bed- Hudson River View room for the same rate. - I am not complaining. Had a great view room on the 53rd floor.5. The bathroom had a great view of the Hudson river. Enjoyed the Flat Panel TV both in the room as well as in the bathroom.6. Walking distance to all the attractions. Took the subway at 59th street subway right in front of the hotel to South Ferry station (15 - 20 mts.) and roamed around Financial District, Ferry to Statue of Liberty etc., No need to rent a car.7. It was HOT and HUMID and we were always provided and asked for bottled water.Now to the other aspect...The day before we departed, the trash was placed in a plastic bag and was left in the bathroom and was never picked up until we left. It could be the person who did the room cleaning forget to take the trash - but shouldn't happen in a five star hotel. Except for this one incidence, our stay was great. Btw, there are plenty of restaurants in Broadway, 7th, 8th, 6th, 5th, and at the Lincoln center (which is also at a walking distance) where you can find great food at better cheaper price.I will definitely stay here again."}
{"sentiment":2.5,"text":"This is a great little place to stay when in san diego. it's not downtown but it's centrally located and you can be on any major freeway in san diego in just a few minutes via the 52 just a couple block north. most of the rooms have a little cook top stove for heating things up and they all have a little fridge and microwave for your use. I really appreciate that functionality. The gardens are nice and the rooms are layed out along winding path through an inner courtyard. They have a nice well maintained pool that the heat year round and a big hot tub . The staff has the attitude of a team working to make this a special place and that is another thing sets it apart form your typical giant chain hotel. It doesn't look like much form the outside but when you enter the courtyard it feels really cozy and nice. I love the California suites and when friends and family come to visit me they always stay there. the rooms are simple clean and well maintained. they have a great free continental breakfast in the morning with juice and cereal fruit and pastries.Bets of all, the rates are very reasonable with great discounts if you are staying more than one night. I highly recommend staying there if you spend some time in san diego."}
{"sentiment":1.5,"text":"I will return for sure! It was a nice ,agreable hotel with a friendly staff. The room was small but it is typical for a Paris hotel room. It was very convenient to get to the hotel, by Metro or the local Paris train (RER) which connects the airport (Charles-de-Gaule) to central Paris, it took about 45 minutes to get there...but you have to familiarize yourself with the Paris metro-RER circuit before, otherwise for a tired unfamiliar tourist, it is a bit difficult to find your way, handling your suitcase in the METRO corridors.. The hotel staff took care of my return to the airport by booking a \"navette\", or shuttle from the hotel to the airport for my departure..I do not recommend taking a taxi...expensive! I was very satisfied with my accomodation...I choose not to take my breakfeast at the hotel...to expensive for the choice of food., but there is a cafe right next door, and plenty of bakeries around where you can get a croissant or a \"pain au chocolat\" and a coffee for cheaper. This hotel location is very convenient...the Eiffel Tower is 3-minutes walk but you do not feel that you are in a very \"touristy\" place. It is calm and quiet...you can ask for a \"view to the Seine\", but it is not worth it...Better get out of your room and walk directly the little \"promenade\" along the river...(By the way, it is where I took my best pictures of the Eiffel tower illuminated by flickering lights at night...Impressive!) Down the street there are a few ethnic restaurants (Thai, Morrocan, Japanese) , and a foodmarket, where you can get cheese, \"charcuteries\", salads, fruits and fresh \"baguette\" or croissants if you feel like a pic-nic. You can also get an international phone card at the \"tabac\", (small cigarette store). All in all I was very happy to stay at this hotel from May 2nd to 9 May. I got an internet- discount for an extended stay (more than 3 days). It is available on the hotel web-site. I have recommended this hotel to friends...Have a nice trip! Aurevoir !Luce (from Canada)"}
{"sentiment":2.5,"text":"This was a lovely hotel - excellent location just around the corner from St Mark's square. Having stayed at our fair share of good and bad hotels, I was a bit worried and researched this one on trip advisor first. I can honestly say we had no complaints whatsoever (and we are fussy!). It was our first anniversary and was lovely each morning to have breakfast in our room. No it is not a full fatty English fry up, but my husband (who likes his food) managed to eat plenty. The furnishing were fabulous, very ornate. We had a jacuzzi bath too in room 151 which was fun. The rooms were spotlessly clean and the staff couldn't do enough to please. Venice is VERY expensive though. You are charged just for your seat in most restaurants, so look around, there are many with no charge - others charge up to 5 euro per person!!! We went for 4 nights, which was fantastic, but you don't need 4 nights there. Venice is quite small, and you can only do so much walking! Overall, a wonderful place to go, and a superb hotel too. Just save your pennies for the cafes and restaurants first!!"}
{"sentiment":1.5,"text":"Very modern property. Above average service from the moment you drive up through the entire stay."}
{"sentiment":2.5,"text":"The hotel has a perfect location. A walking distance to the main sights - Blue Mosque, Hagia Sofia , Topkapi Palace, museum and Araasta Bazaar. Our aged father loved all the walks. The hotel is chic with modern concept , free wifi and good elevator. Breakfast was served in a cheerful ambience. We were given a spacious room while our father was given a smaller room with disabled-friendly toilet. He liked the room except for the faux window. The hotel is just a block away from the Seven Hills rooftop restaurant and it is opposite The Meathouse restaurant ( the fish was superb). Definitely, we had made the right choice what more with all the helpful staffs making our holiday the best so far."}
{"sentiment":2.5,"text":"We stayed at the Venetian hotel (brand new Venezia tower - highly recommend it over the busier Venetian tower) on Feb 19 to 22. It was my husband's Valentine's Day gift to me. What a gift it was! Quite simply, The Venetian was the loveliest, most elegant hotel we've ever seen. The ceilings, painted murals, artwork, tiles, etc in the public areas are amazing! Keep in mind, my husband has done a lot of travelling (for work and pleasure) and has a taste for fine hotels. From the moment we drove up to the time we checked out, the service was impeccable. From the roadside bellhop who took our luggage to our room, to the Venezia tower's separate check-in lobby, to the concierge to the maid service - everything was great! We had booked a king luxury suite (650 sq ft), non-smoking. We arrived 3 hours before check-in time and were offered an early check-in to an equivalent room (only difference was it had 2 queen beds, which didn't matter to us). The room was beautiful, with ample closet, drawer and counter space. I loved the bathroom with the deep tub, high-quality toiletries and make-up/vanity table (ladies, you will love this!). The attention to detail in staying true to the Venetian theme was perfect (unlike other strip hotels, such as Caesar's Palace, which mixed Roman, Greek and other elements all together). Plus, we've both been to the real Venice too. The shops and Grand Canal area are beautiful. I highly recommend a gondola ride, with the singing gondoliers who obviously love their work. Even the casino is tucked away, well-maintained and not in your face when you immediately enter the front lobby. The dealers were very nice to teach us blackjack and roulette, as it was our first time gambling. We enjoyed the restaurants (the Mexican one at the Grand Canal - forgot the name, Royal Star and most of all, Zeferino's - perfect for a romantic night out with impeccable service and great food) and my husband is a picky eater! The pool area is lovely too, with the jacuzzis open late night, if not 24 hours. We took advantage of this for a late-night dip. If I had to suggest one area for improvement, that is the hotel doesn't have its own gym included in the price for guests. Instead, the gym is part of the Canyon Ranch spa chain, which is not affiliated with the Venetian. So, guests have to pay $35 per person to use the gym. Hopefully, this situation will be fixed soon. In summary: this is a fantastic, beautiful hotel with great service, food, casino and attractions (the attractions will probably be even better in the future, as they are building a theatre!)."}
{"sentiment":0.5,"text":"Very clean but basic.Ok for 1 or 2 nights stay. When we arrrived we phoned the hotel to get directions,we told them we had just got off the bus outside the london tower and they told us to go to tower hill tube sation and phone them back and they would give us directions from there. after a very long walk we asked someone and it turned out we were in the right place when we first got off the bus, right over the road in fact...they should have known that as we explained ourselves clearly....was not happy,sore feet for nothing!!! staff friendly but need to learn about the area they work in!!!"}
{"sentiment":-0.5,"text":"My wife and I stayed at this Hotel for six nights in late September. Sady, our experience is different to that reported by some others. We were rather disappointed with the standard of some of its services and staff who seemed poorly trained and/or supervised, over-stretched or plainly inefficient. It has a good location. Grauman's Chinese Theatre, Kodak Theatre, Walk of Fame etc are all only a few hundred yards from the Hotel. There is also a Metro Train Station and several Metro Bus stops behind the Hotel. (A 'Metro Pass' for one day costs only three Dollars and allows unlimited travel by Metro Trains and Buses. We went by Metro Bus to Santa Monica and the Getty Museum; we went by Metro Train to Long Beach to visit the Queen Mary). The guest bed-rooms and the public areas of the Hotel are spacious and comfortable. Our room had clearly been very recently refurbished; it had grand views of the Hollywood Hills and Sign. The Venetian blinds were easy enough to pull up but tricky to let down fully. The room safe was also difficult to open and we decided not to use it. As the first room we were given had not been properly cleaned (there were nail clippings on the carpet and the safe was broken) we were given another room. Reaching for a towel after a shower, I discovered that the neatly folded towel on the rail was in fact soiled and had what looked like blood stains. That was disgusting. When I complained, we were sent a new set of towels. We were also sent a bottle of Champagne, compliments of the Management, which we politely declined. (Incidentally, the Champagne was brought into our room by a swaggering waiter who addressed my wife as 'my love' and seemed taken aback when we declined the gift; in case we had misunderstood, he said it was free !) Having settled our account prior to checking out, we noticed that we had been charged substantially more than the actual amount for laundry services. As we had the two original invoices in the room, we produced them to the dour woman at the Front Desk who examined them and said she would amend the charge she made earlier, but offered no apology. On the two occasions we had a look inside the Hotel's Restaurant ('Twisters') we did not notice any diners there but only the staff; its somewhat restricted menu choices may have been a little discouraging. We too decided to have our meals elsewhere. There are plenty of well patronised eateries nearby. This was in fact the last of several Hotels (in California and Las Vegas) we stayed at during this trip and we had no complaints regarding the accommodation or services at any one of those other Hotels. After allowing for the fact that the Renaissance has a rating of Four (not Five) Stars, we are still of the view that the incidents regarding the soiled towel, unclean carpet and (attempted ?) overcharging are unacceptable whatever the Hotel's rating."}
{"sentiment":2.5,"text":"Before booking this hotel I cent cent ve read reviews on internet and my expectations were high. But upon arrival they managed to exceed them! Needless to say cent \" it has all what you expect: clean and friendly with cozy shaded terrace (blooming roses!) + rooms are very tastefully decorated. But on top of that hotel offers these little extras, which make your stay truly relaxed and pleasurable, like fruit basket on arrival, complimentary snacks and drinks buffet to enjoy between visit to Blue Mosque and Hagia Sofia (both just few minutes on foot) and help with bookings / taxi if you need one. Even towels are super-soft and high quality! Better than we had in Four Seasons/Sydney and that is a good standard! At the end of the visit they have arranged our shuttle to the airport that was fast, convenient and hassle free for as little as 5 EUR / person. During our stay we felt like precious guests cent \" can cent cent t get an attitude like that in a chain hotel!"}
{"sentiment":1.5,"text":"I found this hotel searching a lot before my trip and it was exactly what I was looking for: good location, good price and a clean place to sleep. Only 2 blocks from the metro station, good and a lot of options of restaurants around. I spent 3 nights there with my boyfriend, it was our first time in NYC and we were out most of the time so it was a good place to rest and to take a shower after walking in the city the whole day. We didn't have problems with the shared bathroom cause it was always clean and empty when we needed to use it. Of course it is not the most beautiful hotel in the world but for the price that you pay I guess it is one of the best options in NYC besides it is way better than hostels."}
{"sentiment":0.5,"text":"Ok Hotel Hotel is located on a very busy roads, we were on the 11th floor and were awoke by road noise each morning - early!! Not very nice when you are on holidays. Tried to use Marriott Uk Pound vouchers on check-in which the clerk stated they did not accept - strange as the vouchers state they are accepted at 2600 hotels. After pointing this out the clerk who referred this to the FO manager Barbara who said that they did not accept foreign currencies etc but would check with their accounts dept on Monday 2 days after my checkin and get back to me. An international hotel in downtown SFO not accepting foreign currancies strange - especially as they were vouchers issued by Marriott themselves. Eventually they were accepted but at a rip off rate of 1.79$ to 1 cent . Would not stay again due to location. Only stayed here as the SFO Marriott was undergoing a refurbishment and did not want to be woken by noise in the morning.Breakfast was ok and staff friendly in the restaurant. which only opened for breakfast. Very limited restuarant service for dinner in the bar area with very poor seating and tv's showing sports channels.Noticed parking very expensive( seems to be typical in SFO hotels) - try parking in local lots near the hotel which are just down the street and cheaper.Booked a suite which was basic but spacious. Was told it had been just refurbished - but had stains on the furniture and curtains. Bathroom was very basic for a suite."}
{"sentiment":0.5,"text":"My Fiance and I have just returned from Venice, we stayed at the Bellini for three nights. After staying in an unfriendly hotel in Rome and travelling up to Venice by train, the sight of a friendly face was most welcome. The staff were very friendly and helpful, they provided us with maps to get around, they spoke English very well and were always polite. The room was quite large and was probably very grand when the hotel was new. The TV worked, the shower worked and the room was clean. The only complaint I would have is that the bath and sink leaked a bit, causing us to use our towels up by putting them on the floor to soak the water up. However as the towels were renewed every day it wasn't too much of a problem. The hotel is situated in a nice place and its easy to get around by foot as everything is within walking distance. Also you come out of the train station and the hotel is two minutes to your left, very convenient. The only problem was the train station bell which rings for a very long time early on a morning, no sleeps in! The breakfast was OK not fantastic but they had tried to put on a bit of English breakfast. I would stay there again if I ever ventured to Venice in the future."}
{"sentiment":-1.5,"text":"This is not an exagerration. Avoid the Figueroa Hotel at all costs at all future events. I did not always believe the horror stories about this hotel until we checked in. I had thought that this would be a one star-Motel 6 type of motel. Unfortunately, it was far, far worse than a Motel 6. Normally I don't even mind sleeping in a Motel 6, as long as it's sanitary and clean. ( I've been to hotels in other countries, as well as the Midwest and East Coast in the U.S. ) This was one of the worst hotels that I ever been in my life. Due to the proximity of the location to the LA Convention Center, I had booked this hotel for an Anime Expo Convention at the LA Convention Center. When my roomates and I checked in at the Figueroa Hotel at Day 1 of the convention, we were appalled when we entered room #318. This what we found in the room: (There were other things as well, but these were the most appalling parts.) 1. The hotel room floor-It was not carpeted and a plain floor. There were various cracks everywhere in the floor. (Some were large enough for you to stub your toe or trip over.) Also the floor was filthy. When you walk barefoot on the floor, the soles of your feet became black with dirt & hair. The room was quite dirty and there was dust everywhere. Even in the tables. The wooden chair facing the table was broken and left unfixed. 2. Rest room: There were cockroaches running across the bathtub and toilet seat. The toilet seat's was chipped and it was hard to flush. The Bathtube/shower-The worst part. The bathtub was not a flat surface and strangely curved in a steep angle. Once the shower is turned on, it becomes very slippery and I fell down 3 times. (When I tried to get back up I would slip and fall again.) The fall had bruised and strained my back. I had to see a masseur, (Spent $99) in another hotel to help ease the back pain. ( I had to see my doctor after the con was over and he prescribed me diclofenac sodium for the pain.) My 2 roomates also said that they almost slipped and fell inside the bathtub. The shower would also turn suddenly hot and then suddenly cold. When I complained to the manager, Uno about the situation, he was very rude and tried to argue with me. He refused to apologize and tried to shift the blame on me for falling down. One of his responses was \" The bathtub is 85 years old. What do want me to do about it?\" The hotel manager never once apologized, never bothered to call or come to see if we were O.K., and just didn't care whether we stayed or not. The room situation had gotten so bad that we all checked out in the morning after the 2nd day of the convention and checked in the Wilshire Grand. (An excellent classy hotel with great service. Plus the price difference as compared to what the Figueroa Hotel was quite minimal.) I just want to caution anyone who are thinking about booking at the Figueroa Hotel in AX 2009. In some cities, this hotel would have been condemmed by the city due to lack of health standards. Since this hotel is privately owned and not part of a hotel chain, it makes me wonder what the fire marshal or health inspector would find if they pay this hotel a surprise visit. (Having cockroaches running around the restroom and hotel room are a good indication that it is not up to the current heath standards.) This is a health and safety issue, and this should be a hotel that you would only book at your own risk."}
{"sentiment":1.5,"text":"Overall a great property! located in the center of the strip. The shopping is great. The overall condition and scene of the casino is just fantastic. The decorations and setting is really cool. Checkin was very very bad. Just long. They have like 10 people i the front and they all take 30 minutes each to check in and I also found out to check out people also. Was a pain getting in. Room was okay. Coud have been better for the type of property that it was. Even older properties now have LCD tv's and nicer room conditions I just wonder what all the room were like. Stayed on the 14th floor. This room was remodeled. It's nice and very clean but could have been better. One morning the power was out int he hallway. we had to fetch for the elevator in the dark. Come to find out many other floors also experienced an outage. When I went tto the lobby I notified the front desk who apparently were not aware of any issues. This hotel has the worst. The worst valet. You literally have to wait 20 minutes while the valet comes around the hotel like a few times before you get to your car. They are slow. The place is just burning hot."}
{"sentiment":-0.5,"text":"The resort looks nice from the outside, but once you get inside you can tell that they are undergoing a major renovation. We booked a 2 bed room casita over the phone for 3 days to accomodate 4 adults and 2 young children. When we arrived the guy took us to a casita and told us that we were in luck because this was a remodeled casita. Then he couldn't get the key to work, so he called up to the front desk and they told him that it wasn't quite finished yet. Then he took us to another casita, this one was not remodeled so we were a little dissapointed but not completely unhappy until we realized that it was only one bedroom. I informed the guy that it was not a 2 bedroom that we had booked over the phone and he had the nerve to ask me are you sure you booked a 2 bedroom. There was one queen sized bed and a full size pull out couch for 6 people. He then called the front desk again and they informed him that all 2 bedroom casitas were occupied. The guy then told us we could have 2 regular hotel rooms that were close to one another. I specifically booked a casita because I have a 1 year old who would need a refridgerator to store milk for his bottles. Also the bedrooms are upstairs so when my 2 kids take naps we can sit downstairs and watch tv or talk. So we stayed in the 1 bedroom casita for one night and after 1:00 the next day we loaded up all are things and moved to a 2 bedroom casita. This casita was not remodeled and the carpet was ripped in various locations. Oh and the elcetricity kept going out and we would have to have someone come and fix the fuse. After the all the trouble we went through trying to get our room correct the night before, they guy told us that he would get us vouchers for one of the restaurants. That never happened. Don't eat at the Latina grill the food is overpriced and the service is terrible. We didn't try any of the other restaurants after that. The pool area looked nice but it was a little too cold for us to try them out. This resort could be nice after the renovation is complete and they get some people who know what there doing at the front desk."}
{"sentiment":1.5,"text":"We stayed 9 nights at the Riu Yucatan in June and it was wonderful. It was our first trip to this property, thought we have stayed previously at a Riu in Cancun. The grounds are beautiful with animals of different kinds running about. We arrived early and were immediately checked in and greeted with a delicious drink. Our room was on the ground floor in building 6 which was a good location for us--I think it depends what you prefer to be closer to. I hesitate to sound too negative because we LOVED the hotel, but our room was quite loud at night. The marble hallways just resonated all sounds. I'm not a light sleeper but I found this to be a problem. If you're a light sleeper at all I'd take ear plugs. If we retrurn, which I hope we do, I might request a room on the second floor to see if it's quieter. BEACH-The beach was down to about 5 chairs. I could definitely see where people who visited this property with the \"old\" beach would be surprised, but we didn't have problems. The water was BEAUTIFUL. The beaches at the hotels south of the Yucatan (a couple of Iberostars and not sure what else) had much wider beaches but didn't have as many palm trees. We loved the palm trees at the Yucatan beach. RIU TEQUILA-We spent some time at the Tequila which had a great pool, sports bar and lobby. I think though, I'm glad we spent a little extra to stay at the Yucatan, only because it's much easier to run back to the room from the beach. The walk to/from the Tequila wasn't bad. We didn't use the shuttle. GENERAL-The towels did have a musty smell but it was livable. The food was very good and varied. If people can't find enough to eat with what is offered they're insatiable in my opinion. The Mexican specialty dinner was very good--we didn't do the other two. The cleaning staff was wonderful. The bartenders and drinks were very good. The entertainment crew was very friendly and the shows were good. There was a great vibe by the pool/bar area in the evenings. You could either sit at the bar, sit in the show, or kind of sit in between. There was often music (sometimes live which was great). It was just a very nice, jovial place in the evenings. There were few Americans during much of our stay, which was interesting. All in all we loved it and wish we were still there!"}
{"sentiment":-0.5,"text":"Stayed for three nights in Dec. The location was good but that was all that went right! Have two other issues and at this time Managment has yet to respond, even after making a report to NOLA police department. I WONT STAY THERE AGAIN !!!"}
{"sentiment":1.5,"text":"I was a little apprehensive about staying \"anywhere in Vegas\" because of all the hype about bedbugs...YUCK! My room at the LVH was clean, my bed was comfortable and I slept well all 5 nights I was there. Not a sign of creepy crawlers anywhere. I would stay there again for sure."}
{"sentiment":2.5,"text":"Wow, I was really worried after reading some remarks here, so I am writing to say that the rooms were great, staff professional, and location convenient. Really nice rooms, although a bit small, but very calming colors and very very very clean. I would recommend this hotel. Great bar on the top floor full of people our kids' ages, but guests may bypass the line. The restaurant for breakfast is awful -- it takes ten to twenty minutes to get coffee and it is not plentiful -- the eggs are gummy and crayola yellow. But the hotel facilities are excellent. The lobby is alive with people and so is the lobby bar. There is energy everywhere, which we enjoyed. Very efficient and friendly staff. The spa was excellent as well where I got a man/ped, wax, and blowdry."}
{"sentiment":0.5,"text":"We stayed here for 3 nights on Hilton points on the executive level on the 6th floor which gave us the ability to use the exec lounge for free (all day drinks, food, etc.) I would recommend if staying at the hotel to check into that option. We ate breakfast at the hotel as well as snacks throughout the day and saved a considerable amount doing so. I will agree that this hotel in the US is probably a 3.5 star hotel. The carpet in the room was dirty, and for 3 nights they didn't change the linens (I had a slight nose bleed the first night and even with a blood stain on the pillocase/sheet they still didn't change them). The location is decent. If you are in good physical shape, the Arc is about 10 minutes away (walking) and the tower about 20-25 minutes. Printemps and Galleries Lafayette are about 10-15 min. walk as well. The staff we found to be pretty helpful and all spoke English well. Would I stay here again? On points or with a great deal (under 400/night) I would, but otherwise, probably not."}
{"sentiment":1.5,"text":"My husband and I stayed one night here and the management was so nice. They answered all of our questions, provided us with great information and made our stay pleasant. The hotel is older but in decent shape. When we got there, our room was upgraded to a suite, which was nice. It is very close to all of the attractions. Would recommend it!!"}
{"sentiment":2.5,"text":"First, we were travelling with other families and had requested to all be in the same building, preference Building 19 near the Activity Pool. When we arrived, we were all in different buildings, and, I had booked two adjoining rooms as we are a family of five and did not get them. My teenagers were down the hall which I am sure they appreciated; however, I would have liked them closer. If I were to visit again, I would definitely email myself to ensure that I got the building that I wanted with adjoining rooms. All of that said, I was in Building 16 and loved it!! The food was very good! I am a little puzzled by the reviews that it was not. There is so much variety at the buffets, the restaurants were good (we ate at the steak twice and the Mediterranean once) and the breakfast at the beach club was a family favourite. The bars were fine and I personally liked the one by the quiet pool--it had the best Xcaret Paradise drink. There was lot to do for the children (ages 8, 14, 16) and my teenagers often ended their night at the teen club. The shows were enjoyable but we often ended our evenings in the lobby bar for after-dinner drinks. The property is large but the exercise was appreciated. And, the free tickets to the XCaret Park are a bonus and we enjoyed the park as well as the night show. In closing, the service was great and we were only approached once about time share and our \"No Thanks\" was accepted without question. This was my third all-inclusive resort and it was a very good experience. I would definitely go back!"}
{"sentiment":0.5,"text":"We went for a quick overnight getaway to the Washington Square Hotel. The location was amazing, and we really enjoyed strolling through the adjacent park. For creative food, boutique shopping, and neighborhood walks, this is the best area of the city. The hotel staff was friendly and helpful. However, the rooms are on the small side. We asked for the larger king room, and fortunately, there was one available. The decor is Art Deco all the way to the mauve walls and the black and white photos of movie stars on the walls. Our bathroom was large and recently renovated to included two sinks and a couple's shower. The A/C was provided by window units, which worked fine. We found the street below to be noisy on the night we were there. The breakfast was included and was served in their restaurant below. Service was very prompt and the food was good. We had a pastry basket and fresh fruit with coffee and fresh-squeezed OJ. I believe there was also cereal and yogurt, but we didn't need any. Check-in and check-out went smoothly and quickly. Overall a good hotel if you want a fabulous location and don't care about some of the amenities you can get at a larger hotel (such as room service)."}
{"sentiment":1.5,"text":"We stayed at this hotel with our 2 kids, ages 3 and 1, for four nites. My husband at a conference at the convention center which was a quick drive for him each morning--10 minutes--from this hotel, which by the way offers free parking. The hotel location is a bit of a mix--surrounded by a hospital and various health care buildings on one side and just a block from bustling Hillcrest. We weren't bothered much by the intermittent emergency vehicle noise. Running the fan on the AC unit drowned out any noise. Beds comfy, bathroom roomy, nice shower/bath. The room itself is very roomy; had a one bedroom suite with 2 doubles. More than enough storage, shelving. Two TVs with cable. Well stocked kitchen, but could have been a bit more user-friendly had we been supplied with dish soap or dishwasher liquid to clean up. Continental breakfast plentiful, but could offer more choices in yogurt and fresh fruit. Wonderful woman named Martha runs the show and all but puts the napkin on your lap---so helpful, friendly and my kids loved her sweet disposition. Great stay!!"}
{"sentiment":-0.5,"text":"We have always considered the Monte Carlo to be our home in Las Vegas. This past trip, from Dec 13th to the 19th, changed our minds, at least for a while. As many know there is a great deal of construction around the MC and the noise is terrible. At 4AM the first day we were woke up by someone operating a jackhammer device. They did move us to the 300 wing where the noise was considerably less. The parking garge is gone, and parking is very limited. After 7PM on weeknights, there is little parking left and on the weekends it is just plain impossible to find a parking place. And valet is not the answer as everybody uses it. If you rent a car as we did, it is something for you to consider. The buffet was closed, the small store by the Lance Burton theatre was closed and the food court, while open, was torn up with scattered seating. Though it was winter, the pool area is no more. When it will return, I cannot say. The Brewpub no longer brews their own beer which was the best thing about the MC. The menu is much smaller than in the past, but still a very good place for a light meal. During our time there, I will also say there were quite a few \"working girls\" in the casino especially on Thursday, Friday and Sat nights. I was approached a couple of time for girls wanting to know if I needed company. If you insist on staying a the MC, you have been warned. As much as we like it there, we will not be back until all the construction is done. At this point in time, I cannot recommend the Monte Carlo. Spend your money elsewhere and enjoy your stay in Vegas."}
{"sentiment":2.5,"text":"very big rooms perfect location friendly staff good price qaulity very good service"}
{"sentiment":2.5,"text":"Great place / Reasonable price There are quite a few hotels in San Francisco - and hotels with parking area is a plus!! The hotel has 2 location and I went to the one in Lombard St. - The location is perfect and if you wish and like walking - it is walking distance to Fisherman's Wharf (that in itself saved me money for parking area) specially that part of the tourist attraction - Close to the beach. :)The outside is not much and deceiving - Rooms are clean, and big. The front desk is efficient, friendly and transactions for check in and out - was fast. The room has all the ammenities like mini microwace, fridge and cable - there is remote control - stored in front desk for they said that the remote usually gets stolen... There is even ironing board and an iron inside my room. Like that unhappy person mentioned about the shower - their shower works - like me I just did not know how to turn it on.I ENJOYED MY STAY AND WOULD RECOMMEND PLACE -"}
{"sentiment":1.5,"text":"During seveal visits to Amsterdam previously I have always tried to stay in and around the famous Red light Area. This is the first time we stayed at a hotel a \"little farther out\", but was indeed surprised to find it isn't far out at all, it was very central for all the main tourist areas, Leidesplien and Rembrandtsplien as well as only being 10min from Central Station by tram. The hotel it's self was very clean and modern and although the rooms were quite small they served the purpose perfectly for a three night stay. The buffet breakfast was presented well and was the perfect start to a long day of walking ahead. Hotel staff from the minute we arrived were warm and friendly, and any requests made of them was dealt with efficiently and always with a smile. The whole experience staying at V Hotel was very enjoyable and would be my first choice on my next trip to Amsterdam."}
{"sentiment":2.5,"text":"I have traveled all over the world. Secrets Capri is by far the most accomodating, beautiful hotel I've ever had the pleasure of visiting! My husband and I are so thrilled that we picked this wonderful place to spend our honeymoon. First and foremost, the staff all adhere to the highest level of customer service. We were greeted at the door with champagne and towels. Everyone is so friendly and willing to do whatever it takes to make your stay amazing. We did not have any problems with a language barrier either. All staff speak English fluently. The restaurants have excellent food. I have lived in Italy and thought that the food at \"Portofino\", Secrets' Italian restaurant, was the most authentic I've had since. Our room was emaculate! We had a ocean-front junior suite that walked out onto the beach. We could not have imagined that it would be so beautiful! Room service and maid service were excellent! The beach was beautiful and well-groomed. It is very private and quiet, which was perfect for relaxing! Full bar and menu service is available at every spot on the beach. They never forget you out there! There are so many daily activities to particpate in if you choose. Trivia in the pool, volleyball, archery, romantic dinners on the beach, theme nights, etc! We were never short on things to do. Each guest is assigned a personal concierge which was so convenient! They are very knowledgable and can set up any kind of activity you could dream of! I highly recommend this hotel to anyone looking to relax or have a great time without having to leave the comforts of the hotel grounds! From the pool to the staff, I would not change a thing about Secrets Capri. Even in the face of Hurricane Dean, the staff was calm and collected. Our safety was very important to them while still maintaining a vacation-like atmosphere. It is a mistake to not stay at this hotel at some point in your life!"}
{"sentiment":1.5,"text":"We stayed here for one night after our 7 night alaskan cruise - a brief 5 min walk from the cruise terminal and easy walking distance to Gastown and the Downtown area of granville street. Very comfortable, helpful staff, great simple breakfast spread included. Definately stay there again."}
{"sentiment":0.5,"text":"Amazing views, the light show was fantastic. The room is beautiful and spacious. Having said that, the clerk taking reservations did not speak fluently nor understand English. There was a line 10 people long and one person working at check in. In other areas, as well, the employees seem clueless. It's worth staying here as long as you get a balcony with a view of the light show. Set your standards low as far as the enployees go and don't expect 'Hilton service'."}
{"sentiment":1.5,"text":"Found very fsuitable for our purpose. The only problem was we checked in early and then the person behind the desk wanted to go through the entire process when we went to collect our key at 4 pm instead of just giving us the room number and key"}
{"sentiment":2.5,"text":"We bought a timeshare for Barefoot'n in the Keys as it was converted to RCI points and we already owned through RCI. Decided to stay here for our holiday in May this year and so glad we did. Absolutely loved this place, accommodation was excellent with everything you could possibly need and very clean, Pool area great and never crowded, Staff very friendly and helpful (free cold brekkie every day, plus cookies , hot drinks etc... all day). Location is fantastic, right next door to Old town and its many shops, restaurants, bars and attractions. Brilliant for going for a meal and a drink and no-one had to drive. Everything near at hand and the cruise nights were fab if you like classic cars and bikes!! Gated entry and security were very reassuring too. Would definately stay here again and its not far from Disney. Overall - Brilliant holiday in a brilliant resort!!"}
{"sentiment":2.5,"text":"I stayed here with my husband and 2 kids for 4 nights in July 2008. I am quite picky and didn cent cent t want to stay anywhere too basic, but equally I didn cent cent t fancy paying New York prices for a hotel we weren cent cent t going to be spending very much time in. The Belleclaire was absolutely perfect for us because it was such good value for money. We had a family room for 4 (two interconnecting bedrooms plus ensuite bathroom). The room was on the small side but perfectly adequate. Both of the bedroom windows looked out on the quadrangle in the centre of the building. This made it a little dark, but again, not a problem. The room and bathroom were spotless. Some thought had gone into the decor and interesting modern furnishings. The only negative thing I can say about the room is that I found the A/C quite noisy. I was awake a lot of our first night. However, in all fairness, we were straight off the plane from London and rather jetlagged. So this is more likely to account for the bad night cent cent s sleep. I also liked the location. It is perfect for families. We felt safe walking around the neighbourhood with our children after dark. The Manhattan Diner across the road is an authentic NY diner. Art Deco style, with massive breakfasts and lots of pies. We found other very good places to eat nearby ( cent Isabellas cent 1/4 - a smart bistro on W77th and Columbus. Also on Columbus cent Ocean Grill cent 1/4, for top notch seafood). There is also a grocery store/deli on the same block as the hotel (heading south on Broadway) which has a huge choice of salads and sandwiches to take away. We were unaware of any street noise or sounds from the corridor or neighbouring rooms. Nor was the small elevator a problem (there is a staircase!). There is no restaurant, no lounge area (apart from a couple of sofas in the lobby) and generally there are no cent frills cent cent to the hotel. However, I will give it a 5 star rating because it is clean, comfortable, in a very nice part of town and excellent value for money. I wouldn't hesitate to stay here again."}
{"sentiment":1.5,"text":"Hit (mostly) or miss (somewhat)... My wife and I and extended family stayed at the PM for two nights this past June, and our experiences as far as the rooms go were quite different. Our room was top-notch and had a wonderful view of the city (it was our second anniversary so we splurged a bit), but my parents' room was barely big enough to fit the bed and had a lovely view of a wall. I would recommend asking for a superior double or whatever they call it if size is in any way important to you, and/or asking to see the room first. That said, the rooms/beds were all clean and comfortable, the bathrooms were a good size, and the location of the hotel is terrific--one block off the Plaza and a straight shot from the train station if you happen to be driving or taking a taxi (right up C/ Atocha.) The front desk staff was also very courteous and helpful. Ask for recommendations to dinner--they know the town well.All in all a good stay for us, the small rooms (in some cases) notwithstanding. Not sure if my parents would agree, however."}
{"sentiment":2.5,"text":"we booked this property for 5 days as part of a two week vacation, we very pleased with the very spacious 3 bed condo, it was very clean and had everything we required for a self catering base. the staff were pleasant and the pool was a hit with the kids, we stayed in block 2 across from the clubhouse."}
{"sentiment":-1.5,"text":"Yes, a beautiful hotel, perfect location but that's where it ends- we checked out and left our luggage in the storage room only to return and find out our luggage was lost. A week and counting of back and forth, of careless, rude \"managers\" who tell us they saw the camera footage of my husband leaving the bag but that's it, the rest is just like it never happened. And what is their resolution? To pay us $500 when only my watch that I had put away in my luggage costs that amount. I kept blaming myself for leaving it in my luggage but when you are staying at a 4 star hotel you don't expect to leave without your belongings. We're taking this to small claims court and won't go down without a fight- everyone works hard for their money, pays to stay at the hotel and expects to return home with their luggage and if not, expects a sincere apology and a proper and not to mention fair reimbursement. Do yourself a favor- find another hotel of the millions in NYC but keep your luggage!"}
{"sentiment":1.5,"text":"My cousin chose this cute hotel between the University and Catalunya Metro stops, just a short walk from La Rambla. I shared a large room with three family members for six nights (uh, not recommended), but most of the single rooms were pretty tiny. Our room was on the first floor overlooking the street, and it was noisy -- especially when the \"club de rock\" across the street closed around 4 a.m. Despite that, and its two-star rating, we all really liked this hotel. Pros: Air conditioning, nice clean bathroom, free buffet breakfast with outdoor terrace, free Wi-Fi, relatively inexpensive, convenient location (explore the side streets around the hotel -- great shops and cafes). Safe-deposit boxes available. Cons: Loud day and night; bring earplugs. Mostly sullen staff."}
{"sentiment":1.5,"text":"We stayed in this hotel for one night before going to the airport; the location is great if you have a car because the airport is 15 minutes away and there is plenty of parking, which is free after 19:00 and on Sundays. Our upgraded room was in the second building and was large, modern and pleasant. We walked to the museums and enjoyed being in a quiet, attractive and safe area away from the hubbub of the center. We have two complaints about the hotel. The first is that the only internet available was one terminal in the main lobby; this seemed particularly odd given that our room was clearly a businessperson's suite. The other is the price of the breakfast."}
{"sentiment":-1.5,"text":"My children and I and another family decided to drive the short distance (we're from Orlando) to Daytona for a a couple of nights. We chose the Sun Viking principally for the reviews found here and the waterslide. Wow-we were disappointed. We found this hotel to be very dated. While the waterslide was functioning, the basketball hoop was being worked on 2 of the 3 days we were there. Upon entering our room we immediately noticed ants in the bathroom and on the dresser. The odor in the room was an odd mix between cleaning supplies and room freshener. I have never seen a bed that had wrinkled sheets and pieces of white paper in it when you pulled back the bedspread. When we checked out I commented on the way that each guest is required to wear an arm band to get near the pool and was given a very annoyed look and quite a rambling lecture on why I should be happy with their system. All in all-I knew we hadn't booked at the Ritz, but still felt we should of been able to expect a clean room with the few desirable ammenities that were promised actually functioning. I would not stay here again."}
{"sentiment":1.5,"text":"We were very happy that we chose Treasure Island. It was located near all the places we wanted to go. The casino was large enough to be fun, yet small enough not to lose your friends! The buffet was awesome - the packaged we purchased through TI vacations included a Buy 1 Get 1 lunch buffet which we took advantage of on the afternoon we arrived. Their buffet was also a great value for breakfast...better than their coffee shop which was pretty high priced! The rooms were clean, updated and quiet. One negative point is that the hotels (all of them in Vegas) now charge a \"Resort Fee\" of $22 per day - over and above the prices quoted for your stay. There is enough overcharging for everything everywhere in Vegas - this Resort Fee just adds insult to injury! To sum this review up, while we were not happy with the overall Las Vegas experience, we would highly recommend Treasure Island for your Vegas trip."}
{"sentiment":2.5,"text":"It surprised us!! Close to the train station, it was an easy walk for us, we're in our 70s, with our luggage (we travel light). The front desk staff was most accomodating in assigning our room and we found it quite adequate. Warm, the air conditioning worked well. We had a room on the street side, but the windows kept the noise to a minimum - no problem sleeping. The bar area was very pleasant. Service was good. The food - breakfast - was excellent. Questions we asked were quickly and pleasantly answered. And we liked having a laundromat just two blocks away!"}
{"sentiment":1.5,"text":"We spent a week in Orlando before our Disney Dream cruise and had the pleasure of staying at Marriott cent cent s Cypress Harbour. We have nothing but praise to say about the place and we are very happy with the accommodations. The 2 bedroom unit (7131) that we stayed in was very comfortable and spacious. The kitchen was well appointed with everything needed for our party and we loved the full size washer and dryer in the unit. There was a flat screen tv in the living room as well as other televisions in each bedroom. The unit was very clean, modern and well designed. We are extremely sensitive to noise and are light sleepers and I can say that our unit with families above us was amazingly quiet. We were on the 3rd floor in an end unit, so natural lighting and windows were abundant. The pool and recreation facilities were very nice as well. Everything worked well including internet services. The only reason why we cent cent re not giving this place a 5 star instead of 4 is that daily room service and cleaning was not available. It was only about a 10 minute drive to Disney and Harry Potter World and there was plenty of parking. It cent cent s unlikely that we will go to Orlando again, but we recommend this place for those that do"}
{"sentiment":-0.5,"text":"Only if your staying for the night would I come back here. Not satisfied with the 5 star rating AT ALL. The AC wouldn't work even after the repair guy came to fix it, the shower leaked all over the bathroom floor, the windows weren't sound proof so we could hear every airplane. When we told them about the problems they upgraded us to the Business suite which had it's own set of problems, the ironing board was not working, the heat would come on randomly and the auto power down would happen every 1.5 hours until we got up and moved around. The service was inaddaquate as well, they called us and told us to wait 2 min till they called back to fix the problems...after 15min I came down stairs to have a little face to face with reception. Normally I easy going, but when your paying for a 5 star hotel you expect the basics and then some. Pro's: Rooms are ok Con's: Slow service, small rooms, poor bathrooms, poor heating/cooling HVAC system, far from Istanbul"}
{"sentiment":1.5,"text":"We stayed for 3 nights early august with a one year old, so we requested a suitable room and were allocated a great sized room with a sliding door between the sofa bed/dressing area and the main bedroom. unfortunately we had no view but looked at the adjacent room on the corner of the building which therefore had 3 windows with views over the street and beyond but a) it wasn't available and b) it was smaller so we stayed put. my family tried to arrange for flowers to be delivered as it was my birthday but unfortunatley there was some confusion and the hotel did not accept the flowers as our room was booked in my partner's surname not mine. the member of staff i spoke to about it was rather abrupt and unhelpful not even apologising. Where in contrast other staff members were very helpful and when one day we told them our room hadn't been cleaned all day (on my birthday!) they offered us complimentary champagne as apology. the rooftop pool was small and crowded but nice for a quick dip or lounge if you could find a spare lounger. the location was OK anout 10-15 mins from the Ramblas but along a rather grubby street with homeless and drunks. there are definatley better locations and next time we'll be staying in port olympic area. this hotel wasn't great for children - although on request they did very quickly provide a cot and a non-slip mat for the bath, but the breakfast room had no highchairs and staff there weren't friendly or helpful. We expected a better choice and varity of breakfast foods for a 4 star."}
{"sentiment":1.5,"text":"We've previously stayed at \"historic boutique\" hotels before and have been disappointed. However, the MarQueen definitely exceeded our highest expectations! The history behind the hotel is very interesting, and photos with detailed captions describing the history are located throughout the hotel. The staff was helpful, friendly, and attentive. The newly added continental breakfast was delicious, especially the coffee! And the rooms were the best!!! Loved the decor, large comfy bed, full kitchen (with dishes and utensils), and lots of room! Also enjoyed the hotel-provided shampoo, conditioner, lotion, oatmeal soap, and aromotherapy patches to assist in a restful night's sleep. The location was great, too! Within blocks of the Space Needle and a short drive to downtown Seattle. Would definitely recommend this hotel and stay here again!"}
{"sentiment":2.5,"text":"My family and I stayed at the San Clemente Palace and were blown away by this incredible jewel of the Adriatic. I cannot say enough about this magical place! Those of you looking for true elegance, luxury, Venetian warmth and charm, yet at the same time crave peace and tranquility for true relaxation should seek no further than the tremendous and gorgeous halls of the San Clemente Palace. The service is first-rate, with knowledgeable, kind and helpful concierge's that go the extra mile for their guests. Our wish was their command! The rooms are lovely, luxurious and well appointed, with sweeping views of the Adriatic and the city of Venice across the Bay. The on-island restaurant is five star quality with incomparable service and delicious cuisine to rival any restaurant we ate at in the City. The buffet breakfast included in our room rates was among the finest I have had in my many trips to Europe. The shuttle service to Piazza San Marco is convenient and virtually at your disposal - it's almost as though you have your own private water taxi when you want to head into the City. You will find that the separation from the bustle and noise of the Venice is a wonderful luxury in and of itself. We all laughed when we saw our poor fellow travelers struggling with their luggage up and down the bridges of Venice bedraggedly looking for their hotels. For an extra fee, we were greeted at the train station with our own English-speaking guide and a porter who whisked us to our pardisical island with no fuss, no muss! This was worth every penny! The spa is also tremendous and not to be missed. The staff there are so accommodating and put you immediately at ease - my husband got the best haircut of his life here and we all had wonderful massages, steams and jacuzzis. My 17-year old neice, a very picky eater, was able to find whatever she wanted on the kid-friendly room service menu. Even she proclaimed that the San Clemente Palace was the best hotel we stayed at on our five-city tour of Italy! Venice stole my soul and when I and my family return to this breath-taking city, The San Clemente Palace will be our hotel of choice."}
{"sentiment":-1.5,"text":"Three hundred dollars plus taxes for 1 nite because U2 was in town I didn't mind considering this was a Luxury Hotel, but we had to wait for a room because they were not ready for us. The restaurant was closed...There was no complimentary anything. It said that WI Fi was free but didnt work properly. The room was small and the bathtub plumbing did not work well as did the toilet. I would not recomend this to anyone."}
{"sentiment":2.5,"text":"The Wynn is the best. My wife and I have been enjoying Vegas get-a-ways 5 or 6 times a year for the past 10 years. We have stayed at Harris, Hilton Cesar's and the Rio for years. Then we were invited to the Wynn just after it opened and have returned 3 more times. The experience begins as you enter the valet area and never ends. After a long night in the casino or out on the town to come back to a room that is warm and inviting with a bed that is over sized and cozy is such a joy. After a relaxing night sleep to enjoy a spectacular mid morning breakfast, wrapped in one of the complementary super luxury robs, in the comfort of a large nicely appointed room is the best way to start another day of fun in the sun. The casino is well appointed but not over gaudy. My wife uses a wheelchair and has found it extremely easy to maneuver through out the entire property. We have found only one area a little difficult to maneuver and that is the timing on the automatic doors. But the staff member who is stationed there has always jumped to our assistance. Unlike other resorts, which do not have, someone stationed by the door. We have enjoyed our three stays and are looking forward to many more. Thank you to the Staff and Management."}
{"sentiment":2.5,"text":"The family and myself loved this place, when we go back we will stay at Port Orleans Riverside. Very nice, room was very clean, service was excellent, all that you would expect from Disney. For the money it is well worth it."}
{"sentiment":1.5,"text":"Based on the previous reviews I thought the rooms were going to be like closets...they are not. They are small but perfectly in line with many Manhattan hotel rooms. Someone said they could not walk two at a time between the beds...we had no issue walking between the beds. The rooms are very clean. We got a view of the Empire State building which should more appropriately be called a \"partial view\" as we had to lean one way and could only see part but it was still nice to see at night. The location is perfect - within walking distance of the subway so you can really get anywhere easily. One of the biggest pluses for this hotel is the staff. The bellman who helped us both days could not have been nicer. Whoever works the bell station during the day (he said he leaves at 3:00) is truly one of the nicest and hard working bellman I have ever encountered and I travel to the city every other week. The front desk personnel were also not just polite but very friendly with good personality. I would highly recommend this hotel to anyone who wants a good clean room, nice staff, fair price and central location. One last comment, I would chalk the great hotel personnel up to good management - whoever does the hiring has figured out the right profile to hire. Super friendly and hard working without over stepping their bounds."}
{"sentiment":1.5,"text":"Pet friendly, close to transportation, good location, felt safe, great staff, clean room, great breakfast, great clean pool. It was a good choice to stay here. We were very happy with our stay. Would stay here again. Stayed over July 4 weekend."}
{"sentiment":0.5,"text":"I know, it's a weird title, but I could not get over the noisy toilets! They're like airplane toilets and suck the \"stuff\" out to save water. Great idea in theory, but that's pretty much all I heard from neighbouring rooms! Otherwise I would have given the Sebel a 4 rating. It's in a lovely location on the harbour tucked just next to the harbour bridge. This side of the Rocks is very quiet and the view over the water is calming. The decor is modern with a nautical twist but not done in a tacky way. The bed was very comfortable and the toiletries were great. If you want to be near the Rocks and within 10-20 mins walk of the Opera House and Circular Quay, this is an excellent choice! Other hotels in the area are very pricey, but this one offers some good deals because it's just a few minutes more to walk. Very much worth it. Staff are lovely and cheerful. If only it weren't for those toilets!"}
{"sentiment":2.5,"text":"Everything was great, The breakfast was excellent. Everything was excellent. Price great. I recomend this to anyone"}
{"sentiment":2.5,"text":"Have stayed here twice now for an extended weekend after business in Orlando was completed. And both experiences were absolutely top notch. The JW Marriott Grand Lakes and Ritz Carlton Grand Lakes share the same fabulous property with an absolutely fabulous spa complex w/ adult pool between the two that both guests have access too (w/ spa appt booking). The hotel itself is gorgeous, restaurants are fabulous...never had a bad meal. The \"lazy river\" heated pool outside the JW was wonderful. I was here with my boyfriend and we're both in our early 40's and even WE couldn't resist spending the entire day renting tubes and meandering around that pool. The pool area was so huge, it was easy to find a secluded area away from other guests if you chose. The King room we reserved was a corner room and it was gigantic, very comfortable bed. Bedding was gorgeous, room was gorgeous, flat screen tv's . The bathroom was also gigantic......wonderful bath products. The staff was very accommodating and very sweet....I asked our maid if she would mind leaving additional bath products since there were 2 of us sharing them, and every day I would find 4 shampoos, conditioners, lotions, soaps....4 of each thing left for us...along with extra big, fluffy towels. She was a sweetheart.... We scheduled massages at the Ritz Carlton spa and they were fabulous. It was wonderful to retreat to the adult pool at the spa after our massages, if you are looking to get away from the children/families at the Lazy River pool. And the spa itself was top notch, expensive, but top notch so be prepared. I had scheduled a nail appt in the salon for a pink/white fill while I was there....very expensive and not up to par with my usual manicurist, (my manicurist was of course appalled....\"they charged you how much?? For this??? lol!! ) loved the pedicure though. One thing I didn't care for was the big push after your massage to sell you the products that were used in your massage. Don't comment to your masseuse that you like anything....because you will find a bag full of everything you mentioned at the front desk ready to ring up with your massage (they certainly aren't giving it to you for free...) I thought it might be a fluke the first time, (maybe I DID tell her I was interested? Didn't recall saying anything) and sure enough...on the 2nd stay, same thing. another bag waiting for me at checkout...... Be sure and ASK how much that bag costs before you squeel with excitement and say \"Yes!\"......do your credit card a favor and politely refuse. All in all though, that wouldn't keep me from coming back to either hotel...this is one of the nicest hotel complex's in Orlando by far....it's a wonderful break from the tourist trap areas and Disney/Universal hoopla. You feel like your on your own little oasis in the middle of Orlando.....you'll love it as much as we did."}
{"sentiment":1.5,"text":"I stayed at the Palmer Hotel 7/29/2010 - 8/2/2010. PLEASE DONT LISTEN THE BAD REVIEWS OF THIS PLACE!!! I almost stayed at another hotel because of the negative reviews. The hotel was perfect I arrived at 8:00am for early checkin and did not have any issues. I am a clean freak, to the point I was prepared to go across the street to CVS and by cleaning supplies if needed. The room was very clean , I doubled check the bath room drains and shower curtain and under the bed and it met my expections. I did turn down the comfortor because I dont trust that to be clean no matter where I stay. I had a room with two double beds and found it to be spacious. Yes, the bathroom counter could have been bigger - but at least it was clean with granite top and marble floors and more mirrors than I will ever need! Yes, the view outside my room was of the building next door but you are in downtown chicago what do you expect (room 14-264)! Also the train is near the hotel but I didnt hear it nor did I allow it to hender my stay! This Hotel is right in the middle of everthing, everything is within walking distance. Michigan Mile, Millineum park, restaurants, Filen's Basement and starbucks is INSIDE the hotel!!! We only took a taxi when we went to Gibsons steak house it 's further north by Ohio and Rush streets. $6 taxi ride. Everytime we returned to the room it was clean with fresh towels - again no complaints. The concierge was very helpful but the line was very long. TIP B&B restaurant on state st. next door to the Hotel will deliver to your hotel room - we had breakfast in bed every morning and the food was sooo good!! I have no complaints about the hotel other than they should add a dance club then it would be PERFECT."}
{"sentiment":0.5,"text":"I booked this one on price despite having read some dodgy reviews so I went with my eyes wide open. It's often good to go with low expectations because hopefully they will be exceeded. They were. It was fine for us. Very handily placed for the city and a clean, comfortable family room with a well maintained bathroom and flat screen TVs (not a deal breaker but plenty more expensive places on our trip didn't have them). It's an old hotel but I personally rather like the charm of such places. The desk staff weren't particularly friendly or overly anxious to help but the bell staff made up for them. You could pay a lot more for a plusher place but I was in Chicago for just two days and wanted to see the city rather than the hotel. I'd recommend it for a short stay."}
{"sentiment":2.5,"text":"I went for a couple of nights in March 2010 it's a small hotel in a great area of Paris. Rooms are a decent size and the decor is 10 / 10. I found there was a retail shop right next door which would play music though once it hit 18:00 the music stopped besides that the hotel has no other noises. Breakfast was about 10 EURO in a beautiful small joint restaurant downstairs with great croissant, yoghurt, toast, cereal ect with tea or coffee."}
{"sentiment":-1.5,"text":"First of all, Orbitz states that this property is entirely non-smoking which is not the case. There was smoke everywhere when we arrived. The lobby was like an ashtray. When we went up to look at the room, same thing...very unfriendly odor. They advertise this \"motel\" as a hotel that honestly looks like an apartment complex. The owner added some modern deco, touched up his photos, and then gave it a 4-star rating. We had to park two blocks from the property because there were only 5 parking spaces that were all taken. Not sophisticated in the least; more like cheesy. We live in San Diego and my husband and I (early 40's) wanted to get away for the weekend. We are use to paying for $200-$300 rooms in nice hotels in the downtown area. When we arrrived and saw the condition of this property, we asked for a refund, and they refused. Beware...the information and pictures on Orbitz website are deceiving. Don't stay here just to be in Point Loma. Take a taxi if you have to. One should definitely be very comfortable with all lifestyles, as heterosexuals are not the norm in this motel environment."}
{"sentiment":2.5,"text":"I wil definitely return to this hotel. The location was superb, the rooms clean and comfortable (King size bed) and the breakfast was amazing. The hotel staff were extrememly helpful"}
{"sentiment":1.5,"text":"Stayed at the Conrad Miami on New Year's Eve. I went to the website kayak.com to make my reservations. Kayak redirected me to another website called getaroom.com, since the rates were less. I got the room for $175 per night. I checked the Conrad Miami website on NYE and their rate was $419 per night. I requested a room with 2 beds on my reservation, but when we checked in they told me that there were none available. I asked for a roll away bed, but the front desk said that the current room that I was booked in would not fit a roll away. They said that I would need to pay an extra $40 to upgrade our room to accomodate the extra bed. The hotel and the rooms are very modern. Ate dinner and had the breakfast buffet at their restaurant Atrio. The food was very good. There is free WiFi in the lobby area. We took a taxi to South Beach and it cost $25 each way. Overall, I recommend this hotel and would stay here again."}
{"sentiment":2.5,"text":"Awesome location, only 5 mins to Disney made it great having my 3 year old neice with us! Its also not far to IOA universal or seaworld. Great size rooms, always clean on site. Only one problem we had was parking was a nightmare of an evening! Espeically when everyone was back from fireworks at Disney. Great Pool with a big water fall was fun, and the deli was great for breakfast. We also LOVED the bbq's near the lake, the only thing we didnt like was all the 3 bed (2 bed + connecting room) were facing the car park, this was a bit of a shame because we loved looking over the lake. But being opposite Premium Outlets was pretty hand. We loved it so much we'll be back in September this year! The stuff were very friendly too. Having cocktails at pool bar in evening was lovely aswell."}
{"sentiment":2.5,"text":"I love this lush, tropical, beautiful place so much, we stay here every time we come to san diego. They have so many activities, love the bungalows on the bay, all the pools, feeding the ducks, the outlook tower... the bell staff is AWESOME! It was raining when we arrived and they escorted us with umbrellas right from the car to the entrydoorway! They are there in a heartbeat if u need help starting your fire in the pit on the bay, or a ride on a golf cart to the bar n grill or poolside. Keith the bellman was super-extra helpful, everyone is so friendly and accommodating!"}
{"sentiment":1.5,"text":"Hotel was good, clean, and had breakfast included in our package. We enjoyed it and the food was good, staff helpful and centrally located. Would book again and enjoyed the stay. Den"}
{"sentiment":2.5,"text":"I have been traveling for 8 yrs for my job and 23 days is the longest I've ever been out at one time but the Courtyard Marriott Manhattan/Upper East Side made my \"home away from home\" so inviting it was difficult to leave. Everyone from the doormen to the cleaning crew made an effort to make my stay as comfortable as possible and spending as much time on the road as I do makes this kind of atmosphere a goldmine! I have read a couple of reviews regarding the distance of the subway from the hotel being a little far but theres actually one at 96th (and Lex I think) thats only a few blocks away and is a nice quick walk. A special thanks to my housekeeping lady, Carmina, and the doorman, Matt McNeil, for going above & beyond to make my stay here memorable! The Marriott Corporation would be wise to use these two employees as their \"gold standard\" of customer service in the travel industry."}
{"sentiment":1.5,"text":"This is a great hotel unless you are looking for 5 star luxury. Great rooms - very comfortable beds, quiet rooms, great staff. Location is within walking distance of all Sydney attractions. I have stayed here several times and never been disappointed."}
{"sentiment":1.5,"text":"Stayed here for a bachelor party. Room was nice and big. And the daily manager's reception is great- basically a bunch of free drinks (with coupons) and daily free cooked to order breakfast is good when getting over your hangover. When paying for drinks at the bar it's a little pricey ($50 for six drinks) and parking is not free. Other than that, this was a pleasant stay."}
{"sentiment":2.5,"text":"Excellent value for money. A well appointed suite complete with fully equipped kitchen, comfortable living room and very comfortable bed in separate bedroom, laundry, jacuzzi tub. Free internet in the rooms would be nice but it was available at the registration centre. Heated pools and hot tub, shuttle to downtown, friendly, helpful, efficient staff. It's an RCI property but we appreciated not being solicited to attend a timeshare info session or to sign up. South Point Casino next door even has a bowling alley! You will need a car if you want to travel beyond the strip. We thoroughly enjoyed our week."}
{"sentiment":1.5,"text":"The rooms are large by European standards. The bath was nicely appointed (except there was no fan vent). The bed was among the most comfortable that we have found in our travels. While the location is superb, be prepared to hear some city noises throughout the night if you like to sleep with your windows open. Overall the hotel is a wonderful value. I would caution travelers in terms of the breakfast/dining. We found far better places to eat for far less just steps from the hotel. We did have one hiccup with the staff...but I would chalk that up to his having a bad day. Overall the staff could not have been more pleasant or helpful. We will definitely stay here again when we travel to Paris. And I would highly recomend walking down rue St. Roch. We had two wonderful dinners just minutes from the hotel."}
{"sentiment":-1.5,"text":"Hello, at first I thought Interval International had come through for us by allowing us to change the date of our getaway due to the passing of my wife's mother. That seemed great until we checked into our 3br unit at Kissimmee Star Island Resort. There were 2 br and one sitting room with a sleepsofa. I called the desk at 11pm(late arrival) and was told that I.I. considers that to be a legitimate 3br. \"your mistake was booking through I.I.\" was exactly what the night auditor said on March 6th. It turns out this place doesn't have 3br at all. Every unit is the same with the only option being to rent a unit A & B and separate unit A if you really want \"3 br\". My mother (retired grandma) booked the getaway and didn't look closely at the confirmation that arrives via email NEXT DAY AFTER you confirm payment. Why would she need to inspect page 3 to see for sure if there is a BED in the 3rd BEDROOM. We called I.I. and explained that we had 6 people on this weeklong stay and paid for and expected 3 BEDS to sleep on. Not a pull-out couch for a week. Their position was that \"technically\" we have 3 bedrooms. They said the confirmation \"explained\" there was a pull-out couch and therefore we were \"told\" When I asked for a supervisor, he said\" all getaways are final and I have Supervisory authority, you were told that there was a couch in the bedroom and technically you got what asked for.\" he refused to connect me to a Supervisor and stated nobody could do anything. When I asked if there was another resort nearby, he said \"we're all sold out everywhere\" without even a pause to check. I believe that was a direct lie. He then continued to throw it back in my face that I should have read the confirmation and seen that this wasn't an actual 3 bedroom unit. This phone conversation took place in the lobby of the Star Island Resort. I continually refused to accept the type of fraud tactic that was used and repeatedly stated that a pull-out couch does not make a room a bedroom. As I raised my voice in protest, other guests heard what our problem was. The Generall manager was called to the front desk and she approached me in the lobby. Her name was Blair. She unapologetically repeated what the I.I. person kept throwing in my face. \"The confirmation said it was a pull-out couch and therefore that makes it a bedroom. doesn't matter what you expected the bedroom to be. Doesn't matter how many people you're traveling with or what your sleeping needs are. This is what you get when you stay here. Your problem is with I.I. for not telling you more clearly what our rooms are like and for not booking you in a resort with 3 actual bedrooms\". I stated that I.I. is committing fraud and she said that since the rooms have a door, a closet and a pull-out couch, \"legally\" I.I. considers it a bedroom. She then stated that if I didn't leave the lobby, she would call security and have me removed from the property because she can't \"build me a building with 3 bedrooms\". I asked if she could at least have a bed put in place of the pull-out couch for the week. Immediately refused. Star Island and I.I. would rather deceive people and take their money, kick them off their property and force them into uncomfortable stays. It pretty much ruined my vacation and left the rest of my family feeling like we have to make due. We would never book a 3 bedroom 7night stay knowing that someone will be on a sleep-sofa. We could have saved money and booked 2br instead since most already have sleeper in the living room. We feel we were deceived and then told TOO BAD by I.I. and we never would have gone to Star Island if I.I. didn't sell it as a 3br. There are plenty of 3br resorts that I.I. has to choose from in and around Orlando and they shouldn't be deceiving people the way they did. Jay"}
{"sentiment":2.5,"text":"Stayed at the Radisson on Sat 8th Oct for 1 night (going to see a West End Show). The hotel has an excellent location at the end of Oxford Street and certainly within walking distance of the West End. My wife and I both separaetly commented to each other on how polite the staff were. More than just the usual politeness that you would expect. Check in and check out were smooth processes and typified the efficiency of the organisation. Rooms were clean, tidy and well decorated. There were not large but efficiently laid out to make them feel larger. Breakfast was lovely - plenty to choose from. The only negative of any description was that the bar prices were high and stopped us having more than 1 drink. For a 'non-Londoner' not used to London prices they did seem unreasonable. Overall the hotel was a little piece of affordable luxury that i would certainly stay in again - which is probably the most important aspect of any review!"}
{"sentiment":2.5,"text":"Stayed at the Inn at Queen Anne for 3 nights in August. Granted, it's not for everyone, but if you like comfort, convenience, cleanliness and value, this hotel is for you. It's a great location just around the corner from the Seattle Center and close to so many really wonderful restaurants. There's a real neighborhood feel here. Front desk folks could not have been more helpful. So glad we didn't opt for high rise in downtown!"}
{"sentiment":1.5,"text":"stayed at the one on kent st for 5 nites in oct. the studio sized room is very affordable at aud155 per nite booked via the official hotel website. great sized room with kitchenette and a two persons dining table. daily housekeeping plus in room washing machine. altho the drying function doesn't work very well. well maintained and clean room. location very convenient walking distance to darling harbour, chinatown, cockle bay, townhall train staion, world square monorail. a lot of nice dining places along darling harbour for steaks and seafood even found a nice korean restaurant just around the corner. would def stay here again and recommond to my friends!"}
{"sentiment":0.5,"text":"My fiancee and I stayed at the Phoenix from September 9-14. We requested a non-smoking, double room, only to find out upon arrival that we had a smoking room with two single beds...in the basement (you couldn't even use the sink because it had a glass shelf covering most of it - - doesn't make washing your face very easy!!) They were completely booked the first night but promised to move us to a different room the next day. They did as they promised and we were moved up to the second floor the next day (a big improvment!) The only problem we encountered during our stay after that was on the third night when we got back to our hotel room to find a note in the shower saying that we could not use it. We inquired with reception and they said the problem would be fixed the next day. When we got back the next afternoon, all of the rooms had signs on them saying \"do not use, chlorination in effect\". Again, we inquired with reception and they said that it would be safe to use the water in about half an hour but they would notify us. About 45 minutes later (we REALLY needed to shower at this point), we decided to just go ahead and use the water. It appeared fine and luckily we took the initiative because the staff at the hotel never notified us. Overall, we found the hotel decent for London standards but it was nothing special. The staff at the front desk were not overly friendly or helpful but they did their jobs so we had no complaints. The continental breakfast in the morning is very basic but it provides everything you need to keep you going until lunch. It's a no-frills hotel but it was clean and decent. Toronto, Ontario, Canada"}
{"sentiment":1.5,"text":"We stayed at the Wolcott, and would recommend it to anyone. The rooms are large and clean. Maid service everyday. All the staff are very friendly. Located 2 blocks away from the Empire State Building, so its very conviniently placed. Only the bathroom was a little on the small side. Otherwise the rooms are very clean. The entrance foyer is particularily impressive for a budget hotel. Complimentary coffee and muffins for breakfast as well. This hotel makes a great base for exploring Manhattan. Not far from Macy's, and Herald Square."}
{"sentiment":0.5,"text":"We were stopped 3 times by the staff on arrival with lies of \"welcome pack, meal coupons, discount book\" between the entrance to the reception table to the tower lift. They were trying to sell us shows but the lies and hardsell was a complete turn off. We stayed at another hotel along the strip the week before and we were given welcome pack, various freebies, meal coupons at check in impromtu with no gimmick, lies no hardsell. Foyer was a bit funny, you need to go around the casino to get to the reception or to the tower and on more than one occassion we saw dads with their 9-10 yo sons watching exotic dance (the dance was in the foyer, open for everyone to see). We checked in at 10 PM and found the corridor to our room was littered with trays, plates, room service trolleys and plastic wrappers. They were still there the following night. We got a room which has been renovated with huge LCD TV and faced New York New York. Room was clean, spacious, and nicely furnished. Housekeeping was good. We like the room very much. We also liked Tournament of the Kings too but agreed without the 2 for 1 ticket it was not worth the price. We'll try different hotels the next time."}
{"sentiment":2.5,"text":"Very, very, clean and nice hotel to stay at with or without your pet. Rooms are very spacious, and clean. The staff are out of this world, and are very nice and helpful. Nice pool, very clean. It has a nice view of the bay and a short walk to the beach. We liked it because of our dog, the other guests were very nice as well. Good location in Ocean City. We are already talking about next year, we will definitely go back."}
{"sentiment":-1.5,"text":"This hotel was SUPPOSED to be a four star hotel, yet it was a piece of rubbish with a bunch of lies. The pictures on the website were nothing like the hotel itself. The staff does not smile and the receptionist looked like a piece of dry fish, and would not talk to us unless he wanted to scam us. The smell of the lobby and hallways was enough to turn your stomach upside down. It smells like sewage mixed with airplane food. Ohhh! and the view.. . DON\"T EVEN GET ME STARTED! I had a beautiful view of the Bosphorus... NOT! More like the view of dirty men looking into our room while smoking. The \"BEAUTIFUL\" view also had loud fans. They were so loud that you couldn't hear anything when the windows were open. The walls were so thin, you could here the conversations of the people next door. The walls were all ripped and the lighting in the hallways and rooms were horrible. The lighting in the hallways was so bad that you could barely see anything. The washrooms were disgusting. There was black scum in the bathtub which would fill up so quickly during a five minute shower because it would not drain. The hotel barely provided toilet paper and towels. The only way you could get a couple was if you continued asking the staff. I DO NOT RECOMMEND THIS HOTEL TO ANYBODY, THIS TWO STAR HOTEL IS NOTHING LIKE THE FOUR STAR IT IS SUPPOSED TO BE!"}
{"sentiment":1.5,"text":"My husband and I stayed at the Four Queens from October 12 - 16th. While it is not a five star property, it certainly exceeded our expectations, particularly after reading some of the reviews on this site. The staff was attentive and met our expectations. The first night, we smelled a lot of cigarette smoke in the room (despite being on a non-smoking floor). The next day we asked to be moved and were given another room on a different floor without any hassle at all. The rooms (both of them) contained king sized (quite comfortable) beds. They were clean and reasonably well-kept (although somewhat showing their age). We also enjoyed gambling here - they do actually have one $2 blackjack table and you can often get on, if you don't mind waiting for a bit of time. I am new to blackjack and didn't want to spend lots of money learning the ropes. Don't bother with the breakfast (even the $4 special rate if you become a players club member)...the $5.99 buffet (weekdays) at Main Station far exceeds anything you can get at the Four Queens and includes juice and coffee (unlike the $4 breakfast special at the hotel restaurant). All in all, we will stay here again, without hesitation."}
{"sentiment":2.5,"text":"Spent a very pleasant overnight here. Haven't had great experiences with Baymonts before but this one was a definite upgrade. Clean, spacious, quiet, modern. Special mention to the pleasant check-in experience and very friendly (and well-managed and trained) staff - particularly the housekeeping staff who each gave genuine greetings and clearly cared about our stay. A slight smoky smell to the upper-floor hallway upon our arrival, but the non-smoking room was as fresh-smelling as any we'd recently been in."}
{"sentiment":2.5,"text":"Recently, my apartment in Manhattan suffered water damage and I had to book a last minute hotel room for two nights. When I showed Crystar the pictures of the damage on my phone...she upgraded me to a nicer room, gave me two free drink certificates. I would definitely be sending my friends who visit NYC to the Paramount Hotel. It's nice to know that I wasn't just another guest...she went the extra step to turn a bad situation into a much better one. Thank you!"}
{"sentiment":1.5,"text":"Just returned from trip with kids 10 and 14 through Arizona and 3 nights Las Vegas. I had been hesitant to stay off the strip but after full exploration of hotels was so happy we chose the Orleans. Mind you, having a car made it quite easy to get everywhere. Very large comfortable room for 4, the pool was a pleasure despite lack of slides or waves, good hot tub/pool, friendly service throughout and the kids loved collecting the bead necklaces, the arcade. and daily bowling matches. Not as hectic and immense as some of the other hotels which was nice. Great price. We'd definitely stay there again."}
{"sentiment":2.5,"text":"I've stayed at this hotel twice and it's my favourite hotel. It's perfectly located, close to everything including the MRT. I was upgraded the second time I went and enjoyed free cocktails in the club lounge in the evening with colleagues. The bar attendent was chatty and friendly and looked after me well. The buffet breakfast was superb and if you couldn't find something you liked, you'd be very hard to please. All said and done, this is a great place to stay if you are planning on visiting Singapore."}
{"sentiment":0.5,"text":"Pros: Excellent value. World-class, uncrowded beach. Can walk along beach for 20 minutes and reach Playa del Carmen. Buffet good. Italian restaurants in town are excellent. Room spacious and clean and has a balcony. Cons: thin walls, can hear neighbors and maids in hall. Why do people get up before 9 am while on vacation? Mattresses are hard which bothered my girl-friend. Door to balcony did not lock. Smoke detector missing. Sales people with desk in hotel called at 9 am and 9:45 am. Incessant sales pitches for time shares, Xcaret amusement park, etc. but not limited to this resort. If return to Playa del Carmen, will select another hotel. First time in Playa del Carmen. First time at all-inclusive resort. Prefer cruises. On cruises, food better. Rooms smaller but quieter. Beds softer. Motion of the ocean is actually soothing. Shows better. Bands, parties and dancing don't cost extra. Food is included so no extra charge for room service besides a tip. Spa better. Only disad is \"recommended\" tipping."}
{"sentiment":2.5,"text":"This was our 2nd visit to Paris. My wife and I and our friends stayed at the Hotel Residence Monge for 6 nights in early September. We chose this hotel primarily because of the Trip Advisor overall rating and the reviews here. Our room was #401, a corner room with twim beds pushed together. The room had a small seating area in addition to the bed area, and looked over the small amphitheater behind the hotel. The room was comfortable and quiet. The bathroom was small but not tiny, and contained a tub with no shower curtain and a hend held shower (not atypical in Paris hotels). We dealt with this easily: I was very careful to always keep the spray pointed toward the backwall, and my wife chose to shower sitting down in the tub. We had a few chuckles about this, but it was fine. We enjoyed the fact that the Hotel Monge's rooms are airconditioned, as Paris was warm during our stay. We did not use any of the products in the in-room mini fridge, but we used it to chill the wines we bought to the room. The linens and towels were clean of good quality. The room was cleaned well every day. The elevator is small - 3 passengers max and only one person with luggage at a time. So, we normally took it going up, and took the stairs going down. The location of the hotel is great. It is in a middle class working neighborhood, with many small shops, bucheries, charcuteries, boulangeries, and tabacs. The Rue Monge Metro station is within 200 feet of the hotel's front door, and there is another station 2 blocks from Hotel Monge. We walked Rue Monge and other main avenues in the neighborhood as late as 10PM and felt safe. There are many good resturants within 15 minutes walk, and Ille de Cite - Notre Dame - is less than a 20 minute walk. One of the main assets of this hotel is Julie, the owner and operator of the hotel. Julie was a joy to work, with from working out the reservations to the day we checked out. Julie is at the front desk perhaps 10 hours per day, and was there every day but one of our stay. She made two sets of dinner reservations for us, ordered taxis for us twice, made two restaurant recommendations (1 on Ille St Louis and 1 in the Rue Moufetard area) that were excellent, and generally acted as our chief source of advice. She has a delightful personality. Her husband handles the morning in-house breakfast and other chores, and he along with the other staff, most of whom have been with Julie for many years, were absolutley great. Hotel Residence Monge is not the Four Seasons by any means, but it gave us 3 Star quality at a great price. An excellent value!"}
{"sentiment":0.5,"text":"Mostly, nice hotel with nice staff. However, some of the rooms (ours) are as small as post stamps (reminds us of the small rooms in Europe). Towels are gross - thin, and stained, which really doesn't go with the rest of the updated nice decor in public areas of hotel. Here is our major issue - think twice before using the hotel service to ship your wine home! It has left a bad mark on an otherwise great trip. The hotel needs to switch shipping companies because the one they use, Buffalo's Shipping Post has awful customer service. Somewhere along the line after we left our 12 bottles of wine for shipping with the front desk staff, one bottle came up missing - the most expensive bottle. The shipping company still picked it up which puts replacing it in their court instead of Avia's. It sat there for 8 days with the shipping company and no one bothered to call us and get to the bottom of this. Only after spending much time back and forth on calls between Avia and Buffalo was it resolved and Buffalo is STILL charging us a crazy amount for all this hasle - they hardly discounted anything and instead of getting our shipment in 3-4 business days it's now 19 (hopefully)! It would have been nice if Avia would have followed up with us regarding the shipping fiasco."}
{"sentiment":2.5,"text":"Great Place I have stayed in 10 to 15 hotels in NYC, and this ranks with the best of them. HotelVery friendly staff, always greeting you with a pleasant hello in the morning and afternoon. The room is huge for NYC, and included a small kitchen, very comfortable king bed, and a large desk and ergonomic chair for working in the evening. Also, if you want to spoil yourself (as I did one evening), the spa is excellent, and great value. LocationThe hotel is located in Murray Hill, a very nice and quaint neighborhood. This was the first time I stayed on the east side, and it was perfect. A 20-25 minute walk to Times Square or Union Square. The subway is a 5 minute walk from the hotel, if you need to get somewhere fast. This was much better than staying in Times Square, where the crowds can be overwhelming.PriceExceptional value for NYC. I paid $270 during the week, and $200 on the weekend. Overall, great place, excellent staff, and Trip Advisor is spot-on, ranking this hotel number #2. However, the 3 Stars is too low. Should be a minimum 4 Stars."}
{"sentiment":-0.5,"text":"It was relatively cheap for Vancouver, price-wise. The garage was secured, a little shady. The hallways seemed to be similar to the ones from the Shining. Our room came with a table, fridge, Queen size bed, telephone, crappy television set, and a large window. Very cramped room; restroom was surprisingly spacious. Next door neighbors were raping on some craked up crazy girl; heard screaming and banging on walls; no one seemed to care. Vancouver has some crazy crazy going on and you can find it at the Quality Inn Airport."}
{"sentiment":-0.5,"text":"I was reserving this hotel using miles, it was one of cheaper options for 3-4* hotels. It had Sheraton in its name - how bad could it be? Pretty bad. The common areas are nice but once you take an elevator you end up in something more like a motel. Mushy smell in rooms and hallways, room windows facing hallway (!), smaller than average bathroom. The beds and pillows were comfotable. Oh, they also want printout of the online confirmation. I had to use their paid computer/printer to get one, another $7 for 5 minutes."}
{"sentiment":-0.5,"text":"Great location, poor quality We have stayed 3 nights at this hotel with my husband and I am so glad we booked it through priceline. If I would have to pay 400 usd fo that room I would be mad... the quality was very poor, service not very friendly, to take breakfast in the morning you have to wait in long lines... beds were extremely unconfortable. Maybe Hilton should purchase some of the swedish Hastens? Only strong point is location, but nevertheless I would never ever stay in this hotel again."}
{"sentiment":0.5,"text":"We made reservations online for a party of three. Upon arrival we were informed that that the rooms do not accomodate three. All rooms are for two only. We were given a room with two SINGLE beds and told a cot would be delivered. I haven't seen a single bed in a hotel room ever! There was barely room for the cot (which was larger than the single beds). We thought we might be more comfortable in a room with one queen bed and a cot but were informed that we would have to pay extra for this...despite many vacant rooms. There was virtually no ventilation in our room or in the bathroom. Also, hotel amenities are not listed accurately -ie. no steam room for women. Excellent location. Service average. We travel on a regular basis to Vancouver and there are several hotels with better rates and rooms that can accommodate three and management that wants to make customers happy."}
{"sentiment":1.5,"text":"My wife & I have just returned from spending a week at the Roosevelt Hotel. We found the staff welcoming and polite. The room was standard but left us adequate space for all our shopping and other items. The hotel is ideally located for doing all the touristy things in NY and is within easy walking distance of all places of interest in midtown. Well worth a stay and we'd go back there again and again!"}
{"sentiment":2.5,"text":"We were in New Orleans to celebrate friends' 20th wedding anniversary. We love New Orleans hotels, and like discovering something new to us. We discovered International House from a magazine ad. The hotel is neat; staff is welcoming; hallways and rooms are nicely appointed; the bed was very comfortable and the view was what I consider to be typical New Orleans. It was a short stay, but our stay was nice. The morning was leisurely - the breakfast staff made our meal very enjoyable. We will be back. Duane and Roni Fruge'"}
{"sentiment":1.5,"text":"Disney Port Orleans Riverside was one of my favorite parts of our vacation. It was very clean and had a great location. The whole place makes it easy to relax after playing. The food court has amazing food with so many choices. The only issue we had was with the front desk staff. They are not helpful, and almost rude. We had a hard time finding our room at first since the front desk does not give directions and we took the wrong exit off the bus the first night as it was not explained that there are several different bus depots. But other than that our stay here was wonderfull. If we return to Disney I would stay there again!!!"}
{"sentiment":0.5,"text":"I will start with it looks nice and the rooms are big, while starting to build more buildings and a much bigger pool. It's also way south of the strip. But...we went for the 3 night stay on them and took the tour. The people who work there or \"salesman\" as they might try to call themselves, were walking cliches. Our sales lady, while very nice and polite, had these huge fake orange nails, took a smoke break while I was in the bathroom for 1 minute, then stunk the rest of our conversation. We didn't say yes, so the other walking cliche 'finance manager' comes over and does his numbers on a pad of paper. Nothing there is in print; its pointing at magazines for half a second or some book. He was munching on his gum while talking in his black suit black t-shirt outfit talking about his hummer with his fake diamond encrusted rolex standing out. Cheesy cheesy cheesy! It's amazing how fast they want you to commit to dropping $25-48K after a small tour and a conversation. It's a numbers game for the people walking through the door- they don't care. I was told over 700 people per day! Just beware what you're getting into, do your research and be prepared."}
{"sentiment":1.5,"text":"Stayed at the Wyndham for the fourth time in the last six years, and it's still a nice place. The location is perfect - easy to get to River North restaurants, Magnificent Mile shopping and a quick walk to the Gold Coast. Only downside is the proximity to the medical center, which might wake you up with sirens and whatnot during the night. The rooms are nice, but are sort of \"gracefully degrading\". They were awesome the first time I was here, with the Herman Miller chairs and the large marble bathroom counters. They're still rockin' the old tube TV's, and the beds weren't quite as comfortable as I remember them. I was really frustrated by the shower, which never got above lukewarm during a four day, three night stay. The gym merits a special shout out - diversity equipment, and not cramped like a lot of hotel gyms. Used it every day. The bar downstairs is great - very spacious, perfect place to work and have a drink if you're their on business. And the front desk staff and concierge were pleasant and helpful every time I interacted with them. I'm a big Wyndham fan so I hope this hotel \"freshens up\" a bit, lest it fall too far out of step with other nice downtown options."}
{"sentiment":0.5,"text":"After reading many reviews and many negative comments, I still decided to try this resort. I realized long ago in life that reviews are subjective and more often than not, completely unfair. Perhaps the guest didn't get something their way etc and thus an entire slightly fabricated review. I had friends waiting for my wife and I at the resort. First appearance was clean, welcoming, beautiful and large. The property is large enough to have a tram run you parallel from the front (Iobby) to rear of property, ending at Platinum suites by the ocean. My friend had the Platinum suite, but there was very little diferrence in room from our basic to their Platinum. We were in the building directly prior to their platinum, so was convenient. Their room bordered swamp area, so smelled swampy on balcony. Our room in prior building, so fresh smelling from our basic room. Although resort large, it is still compact---just room buildings stretch it out. Along the way from lobby to beach there were multiple pools, and most of restaurants were located in promenade area between check-in lobbies for Princess and Riviera hotels. They are both the same resort, only difference is Riviera buildings run along one side of property and Sunset along the other. Near beach area, there are additional eateries and buffets etc. Food was as expected-only for a most restaurants excluding buffets you had to make a reservation which I persionally do not like as I never know what I will be feeling like later today, not to mention any of the other days-and you must do reservations right away as times and days will book up. Service everywhere outstanding, evening show programs over the top and better than most resorts! Enjoyed every evening no matter what was performing. So review is this. If you are a happy person looking forward to a great all inclusive resort in the greater cancun area, this hotel is worth your consideration. I would rate it 5 star among many of the resorts, and only reason I didn't is that I favor the Dreams properties. :). But would I return? Absolutely. Will probably check a bunch more out first, but without a doubt would return, if not for their earnest hard work in keeping ignorant guests (which unfortunately most are) entertained alone. If you are a complainer then go elsewhere-or better yet for the rest of us, stay the hell home!!! As remember, you ARE in a different country, the locals ARE adapting to speak your language and make YOU feel at home. So quit expecting it to be same as in Canada or United States or Europe. Want more info, contact me, Spike, at SpknWby@gmail.com"}
{"sentiment":-1.5,"text":"My husband is a Hilton Diamond Honors member, so we were very excited to stay at the Embassy Suites in Napa. From the moment we walked in, to the moment we left...we were very disappointed. Upon arrival, there was construction in the lobby. Sheets were thrown over chairs, scaffolding was everywhere. No apologies were made for this ever. We got to our room, and it reeked of mildew and mothballs. The stairwells leading up to the 2nd floor were no better. Our room, was dark and stuffy, and just left us with a greasy feeling. After a day out at wineries we made it down the manager's cocktail hour, that was from 5-6pm, and we probably got there around 5:15. There was no food left anywhere, and no one was refilling anything, the line for drinks was about 20-30 people deep. Such a disappointment. The next morning the \"included\" breakfast was no better. While the food was fine, you had to wait in line as if you were in a cattle call. I felt like I was in college again, when the cafeteria opened late on Sunday morning. For being a diamond member, we were hugely disappointed...this is a category 6 for hilton, and i would say it's more of a catogory 3. We were traveling with my husband's clients, and thank goodness they chose a better hotel over the River. We would have been embarrassed if they stayed at the same place."}
{"sentiment":1.5,"text":"We stayed at the FS over the Labor Day weekend for four nights on a great buy one night get one free \"Sweet Summer Suite\" deal. Previous reviews all give good descriptions of the entrance and lobby so I won't go into that area. We stayed in a strip view suite on the 39th floor. The view was absolutely amazing with almost the entire lower end of the strip spread out before you, from Mandalay Bay all the way to Treasure Island. The surrounding mountains and cityscape were also incredible. We also had a view of the airport which I find quite fascinating. The airplanes taking off and landing was not the least bit intrusive to us. The nightclub above our room was much more noticeable, especially at 1:30 in the am. While it didn't interfere overmuch, we still noticed it each night. Those who are light sleepers might wish to put a floor or two between themselves and this area. The furnishings in the room, as others have pointed out, could definitely use some updating. The two large plasma screen tv's were nice as were the addition of large potted ferns. However, the rest of the decor lacked the expected richness that goes with other FS properties. Our biggest letdown in the room was, by far, the bathroom. I would rate it as adequate rather than good. In this price range of hotel, I would expect a double vanity as well as a slightly larger shower. The deep soaking tub was the one standout in this area. The service was certainly above average but I can't, in all honesty, rate it as exceptional. While I can't give any one example of poor service, overall, it just seemed not exactly what I expected. Upon check-in, we were asked about our preference of newspaper but one was never delivered, valets seemed very harried when there were more than two vehicles present at the same time, taxis weren't moved through this area very smoothly. Just small, somewhat annoying little things. After check-in was completed, we were walked around the corner and simply told the elevators are \"that way\". No effort was made to explain any of the hotel offerings (i.e. the pool, spa, restuarants etc). I must reiterate what others have pointed out about the cost of valet parking. Paying over $350 a night for a room, you would certainly expect this sort of thing to be included. Every other hotel in Vegas has figured this out. We used room service three times and each time it was delivered promptly, at the proper temperature and the presentation was very nicely done. Nothing was forgotten and they really seemed to anticipate everything that could possibly be needed. Very well done. While we certainly enjoyed our time at the Four Seasons Las Vegas, and we would recommend it, I can't say we would necessarily pay quite this much again to stay here. However, with the right deal, we would definitely consider it."}
{"sentiment":1.5,"text":"This was a simple room with an incredible oceanfront view. The bathrooms are small, but I was at the beach and not planning on spending a lot of time in my room or bathroom! I found everything to be quite clean, the housekeeper was very pleasant and seemed happy to work around my morning schedule. I checked in after hours and had no problems there. A nice girl named Alison who worked at the front desk suggested restaurants and activities, she was like the Chamber of Commerce. The location was the best on the boardwalk. Great cafe on the property, I forgot the name."}
{"sentiment":2.5,"text":"Great place to stay View from our window, check out the little house on the roof"}
{"sentiment":2.5,"text":"Myself, my wife and 9 year old daughter had an excellent stay at the Floridays resort. The 2 bedroom suite gave me and my wife enough privacy while giving our daughter her own room. The grounds are beautiful. The pool is excellent. The rooms are clean and modern. Grocery is down the street. Location was perfect you can find anything you need on International drive. Not to mention the bend over backwards staff. Thanks Floridays for making our vacation one to remember."}
{"sentiment":0.5,"text":"As an SPG (Starwood Prefered Guest)member my husband and I stayed here for one night before we embarked on a cruise from the nearby pier. Location wise it was extremely convenient. I couldn't fault the staff or the cleanliness of the rooms however the property has some major flaws. As it is a heritage listed building they are not allowed to install new windows so you hear everything, from the town drunk screaming at 2am to the emergency service sirens screeching every 20 mins. It got to midnight and we had to call the front desk to send up earplugs. Also There was no bathtub which I thought was not of the standard of a Starwood Luxury class hotel. On the plus side the bed was very comfortable. All in all a very disappointing experience"}
{"sentiment":2.5,"text":"Stayed here on business for 8 nights! Wonderful staff, whatever you needed they provided. Rooms were luxurious and clean. The Heavenly Bed (Westin trademark) was so comfortable. I hated leaving!"}
{"sentiment":-0.5,"text":"I just stayed in a suite at the Sheraton in Old San Juan and I am here to tell you that this Hotel has gone downhill in a big way! I have stayed here probably 12 times before, but that is when it was owned by Wyndham. Needless to say, I loved it then. But Sheraton is running this place into the ground. My wife and I used to love the breakfast buffet with all the fresh cooked items, now you get microwaved pancakes and french toast! The rooms used to be nicely outfitted, but now have a real cheap feel to them, and the wear and tear is evident all over. This has been our little get away for years and I was really upset to see how bad it has gotten. I still like the location of this particular hotel, but I'll have to stay somewhere else next time."}
{"sentiment":1.5,"text":"The Hudson Hotel, though very diffficult to find, was excellent. We have been to many hotels in New York but this one would be up there as 'different'. The lift to the reception is very cool - but the place is sooooooo dark - reception, lifts, corridors ... lovely ambiance but would like if it was a little brighter in parts anyway. Why is it so dark .... the room was great - not anything like the rooms in Hotels in Ireland but when you are in New York, this is what we have come to accept. it was exceptionally clean and the bathroom was also very clean. The location is excellent right next to columbus station and central park. Found some lovely restaurants close by, opposite Carnegie Hall for breakfast... beautiful. The price of drink in the bar was way too high .. very disappointing really .. but we found this to be the case all through New York. The staff were excellent and very helpful and food was very good also. We did the High Line Walk and visited the Irish Hunger Memorial - both well worth a visit as we stopped off at the Chelsea Market also - excellent. We had done alot of tourist related things on previous visits to NY so we didn't revisit them . However, we did take in another show in Radio City - this was excellent as usual. Shopping was great of course. We had another fantastic trip to NY - I woudl definitely recommend this hotel for its cleanliness, locaition and staff but please, turn on a few lights or change the paint ....."}
{"sentiment":2.5,"text":"One of the best hotel I have stayed. It's really a signature collection. You would notice that right when you enter the hotel. All the graphics were done neatly and presentable inside the room. Of course, all NY hotels have small room size but this one is special."}
{"sentiment":2.5,"text":"If you're looking for a reasonably priced hotel right on Rue St. Germain across from Notre Dame that is clean, simple, uncluttered, with a comfortable bed and a renovated modern bathroom with great water pressure....don't research further. We were so satisfied....and we stayed for 6 nights."}
{"sentiment":0.5,"text":"My wife and I were having our 2 year wedding anniversary and decided that we would stay at the Sheraton Maui to celebrate. When we got to the hotel and checked in, the first thing we noticed was that the check in staff was not that friendly. It was also at that time when we found out that we were getting two double beds, as opposed to a single queen/king bed. During the booking process, it was stated that we would get a single bed, however the staff had indicated that there we were no more left and that when they do get a room with it, they would contact us. So we thought, ok, let's just play it by ear and see what happens. Well, when we got to our room, guess what, we were placed right next to the elevator, and I mean literally right next to it. We could constantly hear the elevator go up and down, and it was impossible for anyone to stay in that room and still be sane. We complained to the staff about this and they put us into another room, but the fact that the put us in that room is beyond inconsiderate. Folks, this is a room that you will have to see to believe. After our second day we asked the staff if there were any rooms opened with a single bed and they told us no. At this point we were just going to make the best out of this trip and just ignore the room situation. The thing is, I'm a Starwood Preferred Guest member and have stayed in Sheratons/Westins all over the world, and have always been satisfied with the staff, rooms, etc. However, this incident with the room was a total miss. On the other side, the hits of the trip is that it is close to snorkeling; no need to swim over corals or jump off a catamaran. Basically if you were to walk over the shore, dip your head into the water, you'll see fish. We say this huge sea turtle that was feeding near the rocks. Quite an experience. The beach is also pretty nice. So...overall I would give it an average rating due to the room situation. I was really disappointed in that. They could have done better. However, the location of the beach and snorkeling can't be beat."}
{"sentiment":2.5,"text":"We stayed at the Worldquest for 5 nights this November and it was brilliant. Positives: Beautifully comfortable bed Massive room; the children's room was right the other end so we had relative peace and quiet early mornings! Really well equipped kitchen and washer dryer Cleaning staff were great and consciencious: They put our children's cuddly toys 'to bed' and put the heating on when it was a particularly chilly day. Hot tub! Two bathrooms Negatives: Appalling prices at the shop - $17 for a frozen pizza! It was cheaper to order out. Lack of evening entertainment and evening dining. After a busy day at the parks when you can't be bothered to go out again, an evening at the hotel with entertainment would have been the icing on the cake. But you cant have everything. Overall, a lovely place to stay."}
{"sentiment":2.5,"text":"We were worried by some of the reviews but we were pleasantly surprised by the hotel and the room. The room was basic but had a massive bed and cable tv. The bathroom again basic but had plenty of hot water and clean. I would definitely stay here again. For the great value and location I think it can't be beaten. Jeff the doorman was very helpful. Thanks"}
{"sentiment":1.5,"text":"this place is amazing. i used to live in toronto, so i can say with all confidence that this hotel is a rare find for what you pay. i paid 90$ canadian, got a simple room: 2 queen beds, fridge/microwave, cable tv, great bathroom. excellent deal. service was extremely friendly - i felt entirely taken care of. there were like... 4 long black hairs in the bath, but *shrug* nothing you can't wash out with a run of the shower. although it is strange that it's on top of a mall in the middle of chinatown - i found that to be rather charming. i did a little shop in the afternoon and there are fantastic deals!!! i was uber satisfied. and for those of you who said you felt unsafe in chinatown at night - you're crazy!!! yeah there's a few homeless folk hanging around the streets. what do you expect? you're in a big city! you're on a main road - spadina, lots of traffic, nice and busy... unless you're stupid and hanging out in dark alleys, you're safe. i would recommend this place to anybody looking for a nice, simple, clean and quiet stay in the big city!"}
{"sentiment":-0.5,"text":"Why am I paying for parking at a suburban hotel? Not only am I paying for it, but it is a hike from self parking through the beautiful lobby to the elevators. It is not even convenient. 500 acres...don't charge. Apparently, in November 2011 they outsourced the parking according to the front desk, who were not particularly thrilled by the change. Citron restaurant very poor service, first time OK-manager handled delays nicely, 2nd time a problem...waited over 10 minutes at table without service in morning,flagged down hostess who sat us, hostess explains that waiter is \"frazzled\"....not my problem. Left restaurant and manager comped charge at Starbucks nice touch but comp was $31 versus a potential spend of $50+ in Citron. So far 2 out 2 visits to Citron and very poor service. Starbuck's is very efficient as ususal. Oddly small shower, wife says if you need to shave your legs good luck! PS, she's a slim. Vacation club sales representatives conveniently placed in lobby and outside of ground floor elevator are annoying and at times unprofessional. Sorry, but if I'm not interested don't hound me. Overall facility is very nice, well kept property. Kids thoroughly enjoyed the lazy river and pool. I've stayed at JW in Cancun and it was an Oasis, vibe here just another hotel, expected more. If trying to brand JW as a premium they have the prices here but not the service."}
{"sentiment":-1.5,"text":"I stayed in the Prinsen September 2005 on a business trip. This was for a trade fair, and lots of hotels were fully booked when I came to book. However, this one was not which, in hindsight, is not surprising. The room was tiny - the dreadful thing was that the walls were full of squashed flies and spiders. Really something I've never seen in a hotel. There was enough room to open the door, and get into bed. The bathroom smelled odd at times, but the tiling seemed recently renovated and was ok. Breakfast was ok, but all that was on offer was the cheapest kind of sliced bread and muffins with various toppings. I cut short my stay in this hotel and moved elsewhere, as it was so poor. I will never stay in this hotel again."}
{"sentiment":1.5,"text":"Stayed at this hotel for 1 night (30 Apr). Rooms are tiny, but that is what you would expect from a budget hotel in this area - I'm 6\"4 and I managed just fine.. Room and bathroom was very clean. Would think that an extended stay here would not be too great as there is not much space for suitcases or hanging up of clothes. If you are a light sleeper ask for a room away from the entrance - we stayed above the entrance and were disturbed a number of times during the night by people coming / going. We had an early train out of St Pancras so we did not have b'fast at the hotel. It is a 3 - 4 min walk to the station from the hotel so the location was perfect for us."}
{"sentiment":2.5,"text":"Exterior of the hotel is strikingly painted with the image of a tree in shadow, which is a good clue to the high design standards once inside. Our room was small but cleverly planned, extremely comfortable. Breakfast choices were good and stylishly presented. Staff were very pleasant, made us feel very welcome. The side street is quiet but gives easy access to transport and good walking routes to the centre, and many local cafes. A good quarter for spotting artists' houses, small publishing houses and many tempting antiquarian bookshops - shame we don't read French well enough. The cemetery at Montparnasse is a local site worth exploring: we were intrigued by the votive offerings left at Serge Gainsbourg's tomb."}
{"sentiment":0.5,"text":"I stayed at the Intercontinental Hotel on Bloor Street for two nights last week. While typically a very expensive hotel, I managed to get a last-minute reservation through Priceline for approximately $125 per night, which I consider a bargain. Having stayed a few times at the Intercontinental in downtown Toronto on Front Street, I cent cent ve wanted to stay out at the Bloor Street/Yorkville location, as it cent cent s a much-hyped hotel. Don cent cent t get me wrong, this is a very nice hotel. At $125 a night, it was a grand bargain, however, I don cent cent t believe it cent cent s worth the regular, non-Priceline rate. Parking is expensive, but that cent cent s to be expected in Toronto. I opted for valet parking, as it was only a couple dollars more than self-parking and it came with unlimited entries and departures from the garage across the street. I was extremely disappointed with the rather expensive internet, which should be complimentary if you are paying a couple hundred dollars a night as many guests pay. Several other extras cent \" turn-down service stands out cent \" that typically come were missing. I also found the in-room amenities lacking for a hotel of this grade. Only two towels were provided, and they were very rough to the feel and cheap. There was no bathrobe provided, and the toiletries were just the standard offerings. I was opening they would have a higher grade of toiletry offerings. The queen bed itself was spacious and comfortable, but the pillows were horrible. Lighting in the hallway and room could be improved, especially in the rooms. The d copyright cor was befitting of Bloor Street, but it was ruined by a television from the Ancient Regime. The service was prompt and friendly. The concierge was very accommodating when called upon. I was satisfied with a dinner recommendation that he made, but wished he would have advised it was in the gay neighborhood. My only poor experience was departure when I left an expensive battery charger for my digital SLR camera in the room. I called the hotel four times. The first time I was put on hold by the operator and waited for 10 minutes without anyone picking up. The second time I called the concierge and he called me promptly looked into it and reported no charger was found. I found this hard to believe and called back and spoke with the manager-on-duty. She promised to look into the matter, but never called me back. The fourth time I called and spoke with another manager-on-duty. He was very understanding, but after an hour or so reported that the director of housekeeping himself couldn cent cent t find the missing charger. I assured him that I left it in the room and even provided an exact location. The logical conclusion is that a hotel maid took the item and failed to report it. Sadly, this happens probably at all hotels. And now for some positives, the hotel cent cent s location is outstanding. While it cent cent s a tad removed from downtown Toronto and the Financial District, it cent cent s within walking distance of the city cent cent s best shopping as well as major sightseeing stops such as Queen cent cent s Park (the Ontario Legislature) and the Royal Ontario Museum. The concierge advised me to take the subway or a taxi for further destinations, but I don cent cent t mind walking and spent most of my time on the city streets walking all the way to the Rogers Centre and Harbourfront. All in all, I had an enjoyable stay that would been better with a few improvements. If you can secure a reasonable rate, I would recommend the Intercontinental on Bloor Street. Otherwise, I think you can find a better hotel at a better price in the Financial District if you cent cent re visiting Toronto at the weekend."}
{"sentiment":1.5,"text":"Spacious rooms, Lush beds, and helpful staff We are not fans of Fisherman's Wharf and always choose Starwood over Marriot, but we completely enjoyed our short stay here. We live an hour out of town, but as my husband was a guest speaker, the sponsoring group booked the hotel. The rooms are spacious, quiet and the amenities (bath and body aromatherapy) are great. The beds aren't as good as the Westin, but if you want to stay in Fisherman's Wharf this is a great option on the almost luxury side. The hotel doesn't have any charachter and it is a shame not to enjoy the great old hotels downtown. It is a standard business hotel. For the money, the St. Francis, the Palace or any of the big old Union Square hotels are more fun and steps to great museums, shopping and restaurants. Also - for tourists, unless you have a car, it is a bother to get to fisherman's wharf. Parking is $35. Amtrak stops a mile away and BART is downtown. If you do have a car, always remember it is easier to get to Fisherman's wharf over the Golden Gate than 101/Bay Bridge."}
{"sentiment":1.5,"text":"The hotel itself and facilities are fairly good. Good pool area with its own lazy river and wave pool, free towels supplied for pool area. The food court (Mcdonalds, Chinese, Italian, Subway) inside the hotel is great for quickness or if you want to keep your budget down. The casino is a little smokey but aren't they all. The bedrooms are average and a bit dated but wouldn't stop me from staying here again. The location is the best feature, all the best hotels and attractions are within walking distance. Buy your show tickets from the kiosks on the strip they are half price in a lot of cases."}
{"sentiment":-0.5,"text":"Whether you cent cent d enjoy the stay at Sheraton Tribeca depends on your expectations, and the price you cent cent ve paid. If you cent cent re a business traveler, as we were, you cent cent ll be disappointed. The lobby was overrun by families, and the cent business center cent 1/4 filled with giggling teenagers on Facebook. Service was mixed: the technician dispatched to our room to fix the non-functioning electronics was genteel. The night receptionist demeanor was appropriate for a prison warden. The cent concierge cent 1/4 was downright shady, attempting to sway us into an overpriced cent limousine cent 1/4 when all we wanted was a taxi. However, the property is fresh and the room was well equipped, albeit extremely noisy even on a high floor. All in all, it was acceptable for the $100 we paid."}
{"sentiment":2.5,"text":"This is a great hotel at a relatively good value for Paris. It's a little far from the city center, but very easy to get to via the Metro with a stop only a block away. It's located in a charming Paris neighborhood with several restaurants around. The rooms were decent sized for Europe and provided clean, comfortable beds. The balconies were beautifully decorated with flowers and the staff was incredibly friendly. Definitely a good value and stay for Paris."}
{"sentiment":2.5,"text":"Our room and stay at this hotel, was perfect. The room, the amenities, the helpful staff, the convenience of the location all were just what we hoped for during our first trip to Paris. Making the decision to stay here in part due to the positive comments on sites such as Trip Advisor, and it was an excellent choice. We arrived early in the morning and since our room was ready, were checked in at that time. We were lucky, and we were grateful after a long flight from NY. We had one of the least expensive rooms, and were nervous about it, we were not disappointed and in fact were pleased and delighted with it. We would recommend this hotel to anyone and hope to come back again."}
{"sentiment":1.5,"text":"This was my first stay at this hotel. I chose it for the price and proximity to where I had a business meeting. I was pleasantly suprised with the whole experience. The check in / check out was prompt and friendly. The room was quiet and comfortable and the breakfast was very enjoyable. There are also a number of eating,drinking and shopping options within the world square complex which is very convenient. I will be back."}
{"sentiment":2.5,"text":"I stayed here in March and loved the hotel. First of all its in a great location (10-15min walk from most of the touristy stuff). Rue Cler is 30seconds away and so is the metro stop. The rooms were a good size (Europe standards) and the bathroom and water pressure in the shower were also great. The housekeeper always cleaned our room and bathroom and it was spotless everytime we came back from a long day out on the town. We could also see the top half of Eiffel tower from our hotel window. All that for 105 Euros a night is a great bargain. i will def be staying here again!!"}
{"sentiment":2.5,"text":"I wandered in a harassed and exhausted traveller after being stranded for a night in Amsterdam with no help offered by my airline. The moment I walked in I felt completely cared for. I wanted to be careful with this unexpected cost to my trip, and despite the front desk being obviously busy the man there was happy to show me a room before I committed and was also fine for me to take a bit of time to think about it. He was friendly, efficient and recognised I'd had a hard day; and without me asking, very generously gave me a room above my price range (I know this because the room I ended up in was much nicer than the one I was first shown). I wouldn't expect this every time and me arriving very late probably made it possible, but still, not everybody would do this. So in operational style and service this is an an old-fashioned hotel, which has taken the trouble to upgrade its offering and decor according to contemporary expectations. The room was plush and comfortable in a classic way, and very well-appointed. I appreciated extremely the free internet which most hotels use as an opportunity to make a fast buck - it was fast enough for basic things. Another very nice touch was the provision of four different types of plug socket above the desk, for international travellers. As I've lived in Amsterdam before, being so close to the not particularly charming Centraal and the Damrak doesn't really appeal to me, with their hordes of stag nights, and may not appeal to those who want to wake up somewhere and feel like a real Amsterdammer on a quaint canal etc. But for anyone on a first-time holiday, the location couldn't be better, and it's literally only a couple of streets to get out of 'tourist' Amsterdam."}
{"sentiment":2.5,"text":"Stayed at Ballys over the memorial Day weekend. Check in took about 10 minutes and the front desk put me in a room in the North Tower on the 26th floor. The room was HUGE. Ballys was fantastic. The bed was plush, heaps of pillows and everything was terrific. Bathroom was a good size and everything clean. The only issue I had was the car parking. You need a cut lunch and a compass as you have to park behind Paris and drag your bags a fair way. Regardless, I will be back to Ballys!!"}
{"sentiment":1.5,"text":"This hotel is a great price for the location. The staff was AMAZING and gave us complimentary parking just because we had to wait about 5 minutes in line to check in. Cocktail hour in the evenings was a nice touch. The room was clean and well appointed. I appreciated the small kitchenette. Bathroom was too small and a bit dated. Overall had a great stay and would definitely stay here again."}
{"sentiment":0.5,"text":"This hotel is middle of the range. I have stayed in better and worse. The room was nice and it was very clean. The staff were helpfull. The immediate area has a mixture of residential and business uses so not much to see in a few blocks. However, there are a number of really nice restaurants within that radius so no need to travel for good food. My only problem was the excessive noise in the morning (8-9 am). Most be something to do with the cleaning of rooms. Anyway, if you like to sleep the morning stay away but if your an early starter then this is a perfect hotel."}
{"sentiment":2.5,"text":"brilliant hotel tram /bus stop outside hotel its so cheap to get around amsterdam 15mins outside amsterdam city but do not let this put you off the transport is so good its every 3-5 mins its that easy get a 3 day pass 13 euros each and you get anywhere in amsterdam get this at the airport its easy so you can use it to get to your hotel ,, do not get a taxi they were going to charge me 40-45 euros ridicules previos holidays i would have paid but the bus ride was brilliant you get to your hotel just the same time as the taxi i have just got back on the 2nd march 2012 the weather was ok cold but no rain though its a nice place but very expensive though like any city i suppose out and drinks too make sure you look at the menus.. but regaridng the transport its the best to get a round ,, every where you are there is a stop to take you home or take you somewgere else .. the hotel was very helpfull helped you to get to the destinations the buffet breahkfast was awsome from hot food to cold food ,, the fruit drinks were so great they were 100 squezed fruit juice .. i would go again to this hotel again .,"}
{"sentiment":0.5,"text":"We stayed here for 5 nights visiting for a christening. We wanted to stay in a hotel with kitchen facilities so we could be more relaxed with our friends and prepare our own breakfasts. The facilities were very good and included a washer/dryer machine and fully fitted kitchenette. The bedroom was a bit small but this was compensated by having lounge area with the kitchen. The reception staff were generally helpful except for one female member of staff who was very unhelpful regarding parking and using the hotel safe. The hotel is situated in the gay area of Vancouver with lots of bars, cafes and nightlife. Downtown and Stanley Park are all walkable. The hotel has its own bar and restaurant but we found these expensive and a bit run down. There are lots of other better and cheaper options nearby. We were on the 15th floor and next to the lift which was quite noisy during the night. Also the lifts generally took ages to arrive so this might have contributed to the noise. Our friends room overlooked a pub which stayed open late and again was noisy. In fairness they were offered another room but it was next to the lift so they stayed where they were. We needed car parking for our last night at the hotel and thought this was expensive at 16.50. The hotel was okay for what we wanted but we were left feeling there might have been other better options available for the 550 we paid"}
{"sentiment":1.5,"text":"After looking at wotif rates as guide for prices I tried Meriton online booking and got a better price than on offer elsewhere....I had to pay the total cost upfront, but that didn't bother me and I didn't see it get an cheaper on wotif /needitnow....after I booked. We paid $229 per night for our 4 nights. we were staying over the weekend, Fridays and Saturdays can attract higher rates. Now as for the two bedroom apartment it was just like the website showed....very modern and new. Check in was a breeze...especially since my guest arrived hours before me and I had paid the account....a phone call DIRECT to Kent st staff made them aware my guest would be arriving before me....so no hassle for him when he turned up. We were on the 23rd floor and while we had a view of other buildings....it was fine. I am not a fan of king beds made up from two king singles...and I just kept generally to my side of the bed....they were a little too firm compared to what I'm use to...but not totally uncomfortable. The only night the city noise bothered me was on Sat night....I could here a lot of horns and the odd yelling....but it didn't last forever.....but it did reach our level. Other than those small issues....I really enjoyed all they had to offer. Cleaning staff were very thorough. ..bathrooms were a good size.....bath was lovely and big.....needed it after walking all day. There are plenty of places to eat nearby and all transport is close. Nigel my friend said the pool and spa were great....and he used them most days. The lifts were quick and we didn't wait long at all. I will use Meriton again."}
{"sentiment":2.5,"text":"Being connected to the Ritz already leads you to believe this hotel will be well worth the price. And it truly was. Magnificant lobby area, very inviting bar, then comes the great Lazy River you can go tubbing down. The tubbing is fun for all ages! Service by the pool was a bit lacking and we had hoped for a bit more service with someone walking around. The rooms are very spacious and the beds are extremely comfortable. Only issue with housekeeping was the lack of towels which we had specially requested extras and the lack of clean cups and a new ice bag each day. Nice size bathroom. Would definitely recommend."}
{"sentiment":1.5,"text":"My wife and I spent three nights at the Prince Conti, having selected it after studying a number of TripAdvisor reviews quite carefully. First impressions, arriving on an airport shuttle, weren't good as our driver chose to approach via a couple of particularly tatty streets. In fact, if we hadn't paid in advance, my wife might well have insisted that we go somewhere else. However, once inside the rather cramped reception area we were dealt with in a friendly and courteous manner and given a good recommendation to a nearby restaurant as it was already well into the evening and we had been travelling most of the day. Our room, though fairly small, was clean and comfortable and everything worked. It was also commendably quiet given the hotel's proximity to the frenzy that is Bourbon. The only problems we experienced concerned service at breakfast which can best be described as erratic, with excessive delays all three mornings for different reasons each time. With that slight query I would recommend the Prince Conti to anyone seeking a budget hotel in New Orleans."}
{"sentiment":-0.5,"text":"I contacted Web Relations about a handicap-height toilet (I've had both hips replaced) and was was told, \"We have found your reservation ... and added your request for a room with especial equipment in the bathroom.\" When I arrived, as part of the tediously long check-in, I was informed that there were NO rooms with such accommodations. The also failed to give me a \"towel card\" which is necessary to obtain a blue beach towel. I initially used one of the white bath towels. My room, one of the furthest from the beach and restaurants, was on the third floor (HINT: Room numbers which begin with 2 are really on the third floor) but at least was clean and had a fully stocked mini fridge (soda, beer, water). There was no dresser, only a couple of shelves in the closet nearest the door (which also contained the electronic lock safe). The bath area was large with a spa tub, tile shower (plenty of hot water), double sink and a standard toilet in its own closet. The bed was firm. The clock radio was missing the 9v battery which would have allowed it to function during the frequent power glitches. The phone had no voice mail capacity. The balcony was just large enough for the two chairs and wicker ottoman it contained. AC was barely adequate and non-adjustable.A second room key activates all the electrical functions, so if you're a couple, be sure to get a third key. The buffets were OK and the a la carte restaurants were better except for steak, which was not even on a par with an average US steakhouse. Wine at the restaurants was mediocre and the drinks at the bars were watered down, which would have been OK if service were better. The beach was decent but not spectacular. The \"whales\" tempered the waves but were obstacles to going out farther. Catamarans and snorkeling were available from Scuba Libre at no additional charge except an optional $10 US for a week's insurance (damage waiver). The pools were clean although not well supervised. I saw a child being worked on by EMTs and I have no Idea if he survived. The central (24 hour) bar had swings and a bartender who was full of himself. The bar across the street was friendlier and had restrooms. The Mexican buffet was closed the whole week (Apr 30-May 7) but the International and Italian buffets were fine, especially for breakfast and lunch. I passed by the \"entertainment\" but was never tempted to stop. It seemed to be heavily oriented toward karaoke, and I wasn't able to get drunk enough on the watered-down drinks to participate. I also never utilized the spa/gym - it was just too hot. The cenote was green and scummy. There was a fair amount of wildlife as well as stray (rescued) cats and penned burros for the amusement of the kiddies."}
{"sentiment":1.5,"text":"I had a room direct on Bush Street, but it was quiet. Staff were friendly and the room was rather large. Something about the place is just comforting. Must be some secret hotel \"trick\", but it just felt good. Room was bright, clean and the furniture was of good quality. Location is the best best best. Two minutes walk to China Town, five minutes walk to center San Fran. Excellent location and if you have to drive in there is the best priced carpark on bush street."}
{"sentiment":2.5,"text":"Stayed here in November with my wife for a couple of days as i was attending a conference in the area. Excellent location, right on Nathan Street (Hong Kong's Main street) 3 mins walking distance to Jordan Metro station which takes you all over HK. I would advise walking down Nathan road all the way to Tsim Tsha Tsui admiring all the high-end stores along Canton Road and taking the ferry across the harbour to HK island. The room was clean and very well equipped and we got free internet for our stay. Very friendly staff, got upgraded since i am an Accor member. Booked last minute so the price was steep, must book in advance to avail great discounts. Lovely hotel, excellent location. Will definitely stay here every year."}
{"sentiment":1.5,"text":"I've stayed at the Homestead a few occasions and I've always had a wonderful stay. Front desk clerks and management are always welcoming and polite. Also since my last stay the rooms have been renovated and look very nice and up to date, very home away from home feeling."}
{"sentiment":2.5,"text":"I spent a ton of time searching for the perfect hotel downtown to celebrate Valentine's Day. I'm really glad I chose this hotel. The staff was OUTSTANDING and very friendly. The room was top knotch. My girlfriend and I stayed in the Mediterranean suite with river view.....on the 14th floor (top floor). The view was beautiful. We probably took 30-50 pictures just of the view alone. The room was very neat and attention to detail was prevalent. I indicated that this weekend was for a post-Valentine's day celebration in my reservation comments. Subsequently, our concierge had two tasty cupcakes awaiting me amd my love along with a note. Quite thoughtful. A bevy of snacks and drinks are made readily available in the bar. The jaccuzzi in the bathroom was a great touch along with the glass shower. I was just left speechless with the service. And the location.... You're in the middle of the greatest city ever. A quick walk across the Chicago River and you have some of the finest restaurants and stores America has to offer. I don't feel as if I could've made a better decision. I will be returning."}
{"sentiment":2.5,"text":"We spent a week here last month and were very impressed with everything about this hotel. Great location next to a golf course and within walking distance of a large Mall and several good restaurants. Our suite was large and had a balcony. The breakfasts were even better than previous Embassy Suites we have stayed at and the evening drinks reception was good ( though not as varied as the one in Desert Palms we stayed in a couple of years ago). I would definitely recomment this hotel to anyone wishing to visit Scottsdale."}
{"sentiment":1.5,"text":"Stayed here in Jan/Feb 2009 for a last minute birthday celebration. I have been to Disney at least 1/2 dozen times before, but this was my first time at one of their deluxe resorts. Paid $144 night and for that price it was okay. Hotel was not as vibrant and active as the All Star Resorts and it did not seem to have as much Disney Magic. Staff seemed more laid back and distant and didn't excude the happy smiling attitude as is typical at Disney World and their other resorts. It was like checking into a regular hotel (no magic). Room did not seem much bigger than the value or moderate rooms and not quite sure why they are so much more costly. I did have a balcony but because of renovations it overlooked an empty Savannah. When I checked into my room I did notice that the maid left the used soap in the bathtub with someone's hair on it. Another day I found a shower-hook ring on the floor. Definitely not up to Disney standards. I ate at Jiko for my birthday dinner and that was great. I really wished they had served the wine flight that is offered at Mara, but they said they didn't. I did have a nice surprise when I returned to my room after eating dinner. A birthday card from the Disney characters! When taking the bus at this route you have to walk by the smoking area and you end up inhaling smoke every time you walk to the bus stop. Save your money if you choose to go to Disney World and stay at a moderate or value resort. But do try the restaurants here."}
{"sentiment":-1.5,"text":"We stayed in Circus Circus for two weekend nights in July. Thankfully it was only two nights! The hotel is total carnage from the second you walk in to the second you leave. The reception area really is pathetic for the shear number of people flowing through it. Expect there to be long lines waiting to check in - thats assuming you can find the line amongst the masses of travellers sitting all over the floor. Our room was nice(ish) but we had a whole high school basketball team staying just down the corridor who thought it was amusing to bounce balls in the wee hours of the morning. When I rang the front desk to see if they could send someone out to sort out the problem, I had to explain the situation to 4 different members of staff who didn't know how to deal with the problem! I would have thought travellers would complain about this hotel to the staff on an hourly basis. Apparently not. Apparently all travellers enjoy their stay and there is no need to complain, according to their staff. The biggest problem that I had with Circus Circus is that despite the fact that they are targetting families, the stale smoke smell which lingers in the air and gets all over your clothes etc is not satisfactory for young kids especially those with asthma. Overall, I am thankful that we survived our 2 nights of complete hell at this hotel amongst the chaos and mayhem. If you can afford it, I would encourage future travellers to stay elsewhere as this hotel is miserable!"}
{"sentiment":1.5,"text":"Very pleasant hotel We stayed at the Carlton for four nights in Feb 2007. We were quite pleased with the hotel. Smallish rooms (not a problem). Very clean and tidy. Very friendly English speaking staff at the front desk. Comfortable bed, good bathroom, good water pressure and lots of hot water. Wireless internet. Adequate breakfast provided. Fridge in room (no tea or coffee making in rooms). All in all good value and convenient location just across road from railway station. Close to Frankfurt red-light district, but not at all a problem. Would thoroughly recommend hotel to friends."}
{"sentiment":2.5,"text":"My husband and two sons (ages 10 and 7) stayed at the HRH from April 19 to April 26. It was fantastic. The reception staff were very friendly and helpful. There was a small problem with our room rate but the reception staff solved the problem in a very professional and expeditious manner. Don't forget to ask for the inflatible guitars for your children, my sons loved them. We stayed in a garden view room on the 6th floor. The room was lovely and as nice as any 5 star hotel that we've stayed in although the mini bar area definetly needed more dusting. The bathroom was very clean. We received milk and cookies in a cute cardboard car on our first night. The cookies were amazing. There was a movie playing in the pool , the night we arrived. It was the Hulk. It was a lot of fun to watch the movie, swim and eat nachos and chicken fingers while hanging around the pool. We ate at the Kitchen twice, for dinner and breakfast. Both meals were great. My eldest son loved the kids dinner buffet. My youngest son loved the grilled cheese sandwich. The seafood chowder was fantastic.The blintzes were the best I have ever had. Service was always very friendly and helpful ( our youngest son is allergic to nuts and peanuts). We ordered room service once for my sons. The food came within 30 minutes. My sons loved their meals. My family loved Emack and Bolio's. I especially appreciated having a Starbucks in my hotel. How convenient. We ate at the Beach Club several times. The food was good but your food and drinks will come much faster if you go to the bar yourself to place your order. The hotel definitely needs to hire more staff in this area. My husband and I ate at the Palm twice. On both occasions the service and food were very good. The servings are very large. I loved the crab cakes and surf and turf. The steak was wonderful. We never had room for any dessert which looked huge. My sons visited Camp Lil Rock twice and loved it. They especially loved a staff person named Macho. Camp Lil Rock has a big screen tv, arts and crafts, games as well as 2 or 3 computer stations. It was very clean. My sons both said it was better than the kids club on the Disney Cruise ship. (Go figure)! The pool and surrounding beach area is beautiful but was often littered with empty plastic cups and straws. One day the garbage cans were overflowing. The slide was great. The pool water was warm and clean but on several occasions there were plastic cups floating around. Please note you can only bring inflatible balls into the pool. The lifegquards that we spoke to were all very nice. The cleanliness of the pool area was our only disappointment but nothing in life is perfect. If you are looking for a relaxing holiday while visiting Universal Orlando this is the place to stay. It was a beautiful 5 minute walk to Universal. We took a taxi bike on our first day. It was lots of fun. We took the water taxi 3 times after visiting Islands of Adventure. I think our longest wait was 10 minutes. The waiting area is covered. The water taxi drivers are hilarious. One gentleman told the boat riders jokes, another one sang Minnie the Moucher (?). We used our rooms keys all the time to get to the front of the line, bypassing long lines with waits ranging from 20 to 60 minutes. If you are visiting Universal I would highly recommend the HRH. It's a beautiful hotel with very friendly and accomadating staff. The room key is an amazing perk with or without a special room rate from the annual pass or the automobile association. The room key perk made our holiday especially relaxing."}
{"sentiment":1.5,"text":"A group of us stayed 4 nights in mid June and were pleased with the hotel.It is well located for all the sights and is situated in a quiet street.The rooms are clean and well presented and the bathrooms are excellent.The transfer from the airport by the hotel went smoothly.The breakfast was adequate and similar to others we had in Turkey and the view from the rooftop was amazing.The only problem we encountered was when I asked reception for information regarding the public ferry trips up the Bospherous.I was told that they no longer operated and I should book the trip with SHE tours which they could help me with.Needless to say, the public ferry operates regularly and is only Euro 5 whereas the SHE tour was quoted at Euro 25.I was disappointed with the blatant attempt to mislead us regarding the ferries. Overall I would recommend the hotel with the proviso to look elsewhere for unbiased sightseeing advice!"}
{"sentiment":2.5,"text":"An absolute marvel of a place. If you ever have the need for a bit of self-indulgence in Singapore then this hotel is a must. With its own Singaporean flair, this hotel does make it easy to forget that hotels are a temporary convenience. The staff are constantly at your service, irrespective of the request. Good food at the hotel restaurants some have a Michelin star. Centrally located in the city including access to a variety of malls and other Singapore delights. A Spa, located at the hotel, for your companion, and an excellent, well-equipped business centre. Well done."}
{"sentiment":1.5,"text":"My wife, my 2 year old daughter and I stayed at the Radisson for 4 nights in May. We had a great stay overall. We chose the hotel based on the reviews and also the great deal on price they had. The hotel is easily located off of the major highways (4/535). There are plenty of food chains in walking distance (mini golf) and an entrace to Disney a couple blocks away. Downtown Disney you could walk to if you wanted. The hotel is new and very nice. The rooms are well appointed with the sleep number beds etc. My wife and I liked the beds. We had 2 queens and also a loveseat couch and desk. Flat screen tv. Bathroom was pretty basic, tub was small and didn't seem to go with the rest of the decor but was fine. The room has a nice sized mini fridge and microwave which worked out well because we picked up some things from the grocery store (and having a young child). Checkin was a breeze eventhough we arrived at midnight. The pool was a typical no frills hotel pool and a small hot tub too. It worked well for us having a 2 year old who doesn't need alot of pool. There is a tiki bar by the pool as well. The staff was very nice. There is a restaurant/bar on site and the food was good. They advertise kids eat free, but keep in mind you need to order an adult entree (not sandwich or burger) to get the kids deal. My wife did do some business in the room and used the internet. It worked for the most part but was spotty at different times of the day. The wireless didn't really work well by the pool. Parking was free and there was no problems parking our rental. The warm cookies each day were a nice touch."}
{"sentiment":2.5,"text":"Great place at a nice rate. Found this place on gem at Hotels.com. The service was excellent; the rooms are large for the French quarter, and a location where everything is with in an easy walking distance. They have their own parking garage, which is key if you drive to New Orleans with your own car. One complaint I have is my fianc flew in/out of New Orleans to meet me, and the shuttle service they use if abysmal. If you plan on using a shuttle service, don't use the one the hotel uses. Look in the yellow pages and get somebody different. Also, the in house restaurant/cooking school on the premises was atrocious. They food was of low quality, and the service was non-existent. I am glad that theye so many better places to eat in New Orleans that it didn't matter too much. Hope this helps."}
{"sentiment":2.5,"text":"We stayed in Branson in September for two nights during our trip in the USA. The hotel is perfectly situated at the Branson Landing. Should you not go for a show, you dont actually need to leave the hotel in the evening, since the food and the atmosphere in the Hilton restaurant are very good. Afterwards if you want to go to the bar, yes, the ladies, who worked at the bar, were very friendly and service minded. The vallet service was most friedly, and gave us very good information about the surrounds etc. What was a very nice gesture from the reception was the fact that there was no extra charge for the vallet service for the two nights. I had at that time \"only\" a silver vip by Hilton (after the trip I am now Gold vip!) This hotel is very recommendable!"}
{"sentiment":2.5,"text":"We had a fantastic stay at the Hilton . The breakfast was second to nothing we had ever seen before,glass of fresh juice handed to us on our arrival and then shown to our table with great views as well. The rooms were clean and very spacious couldnt fault room service. Having an underground station 20 yards from the front door was also a bonus overall we would always stay at the Hilton on our future visits to Berlin."}
{"sentiment":1.5,"text":"We used the roof top garden for BYO sundowners which is no problem for the hotel and makes drinking in Rome affordable, 7-10 for beers on Pavona Piazzo so have water and pizza or basic pasta for an hour then watch the sun go down at your leisure with panoramic views. The hotel should have an explanation map of the views from this position? Beds hard and rooms small but the location and breakfast made you forget this negative aspect..."}
{"sentiment":2.5,"text":"loved it!! Our stay was in Jan 2004 w/two other couples and there are not enough words to say how nice our stay was. Food was very good (7 rest.to choose from), staff very friendly and alcohol was top notch. Rooms were very nice and kept up very well. Were no bugs..the insecticide they spray was not as bad as everyone says (sprayed early in the am, I know I was on the beach at 6am..)We plan on going back to Secrets in Sept 05. The best all-inclusive we have ever stayed at..."}
{"sentiment":2.5,"text":"Great hotel, moved from another hotel as we wanted comfort and the Swissotel was one of a few hotels which offered the rooms with two double beds as I was traveling with 3 people. The hotel staff are good at service and make you feel welcomed at the reception. The breakfast is great.."}
{"sentiment":2.5,"text":"We went there after our wedding on July. The hotel is so beautiful with great service! The location is also great too, it has Planet Hollywood on the opposite side and close bus stops around. Their service is really good, room is clean and beautiful. The water show that performs very hour is incredible. The garden that locates in the lobby is beautiful too. From Bellagio to Las Vegas Premium Outlet only take us 15 mins with taxi, and only cost us $16 bucks. We have try other hotel's buffet, yet, Bellagio's buffet is the number 1, it a must have buffet!!!!!!!! I will definitely stay at this hotel again next time I visit."}
{"sentiment":2.5,"text":"My boyfriend and I stayed at the Sheraton Maui for a week in November. We arrived the day after Thanksgiving, and checked out one week later. We specifically booked this hotel because it is the last hotel on Ka'anapali Pkwy, and we specifically booked building 6 becuase of its remote location from the rest of the resort. We had a top floor room, with a perfect view of Molokai. Looking north, we had a great view of the resorts on the \"other\" side of Ka'anapali, and there was no view whatsoever of the rest of the resort (which was great for us). My boyfriend does not eat breakfast, and enjoy a light one. The mini-fridge was perfect for my yogurt. We went to Safeway in Lahaina and stocked up on yogurt, granola, and a case of water. We ate in the restaurant twice for breakfast (once it was raining and I wanted French Toast and the other day we were going on a 4 mile hike and needed to properly fuel). The prices were not great, but expexted. We ate one night at the Teppan Grill, and that was fun...about the same price we would pay for benihana's here in California. We ate one day at the poolside cafe, and teh quality was acceptable. I spent the $40 one day on a beach cabana, and for me, it was well worth it! We spent a lot of time relaxing in our room and on the lanai, so we feel we got our $$$'s worth. The housekeeping service was great. We didn't really interact with the front desk except when checking in & out. We didn't use the valet at all, but the bell desk was great the day we checked out and stored our luggage. All in all, the Sheraton gave us what we wanted: a perfect view, a clean, comfortable room, and to be left alone! Also, we booked a full package on Travelocity (air & hotel) and spent nowhere near the rack rate!"}
{"sentiment":1.5,"text":"Wonderful hotel. Staff is very helpful and friendly. Rooms are very nice and beds have high quality linens. They have no problems with you leaving your car parked in the garage until 5 pm on the day of check out if you are wanting to explore downtown Seattle. Great location! Right next to Westlake Center and a block or two away from Pacific Place shopping center. It is also within walking distance of the Pikes Place Market. Make sure you check out thier special promotions, as there are often good deals. I got a package which included parking and two passes to the Pacific Science Center with entry into the special exhibit at the time (which was a Star Wars exhibit) at a very good price. I would definitely recommed this hotel. It is not the cheapest, but is very high quality, so you get what you pay for."}
{"sentiment":2.5,"text":"Hotel was well worth the price. Free Internet, washer and dryer. Large rooms and very clean. Would stay again."}
{"sentiment":2.5,"text":"We stayed at the Yountville Inn as part of a 10-year anniversary trip to Napa. I chose the hotel based on TripAdvisor reviews and the hotel's site, as well as price relative to other properties in Yountville. We couldn't have been happier with our stay. The front desk clerk who greeted us was very friendly and respected my request for a quiet room, which we got. The room was very large and comfortable, well furnished with a huge bathroom, very nice bath products, feather pillows and comfy sheets and blankets. We stayed in a superior room, which I recommend if you can swing it for both the vaulted ceiling and the patio. We didn't need the fireplace, but it's a great touch in colder times. Thoughtful touches include plastic glasses to use by the pool, lovely robes and free wireless Internet access. We were amazed that even though the Inn was full while we were there, it was extremely quiet and peaceful; I slept in late despite the fact that the rooms next to ours were being cleaned--I simply didn't hear the cleaning people at all, which is so great. The staff was always courteous and friendly but never intrusive. As others have said, the breakfast from Bouchon bakery is delicious, and coffee and tea are available all day, along with cookies (also from Bouchon) in the afternoon. There was a free wine tasting during our stay, too. We spent the hour or so before dinner on the pool lounges, which are comfy and well shaded, and the pool itself is the perfect temperature. Best of all: Although we had booked the room in advance, I saw a Web special 2 days before our arrival, and the hotel honored that lower rate! We will definitely stay here again!"}
{"sentiment":2.5,"text":"Home Away from Home Absolutely impressed with the staff at the Lowes Beverly Hills. Just returned from the trip and had to take the time to post. My husband and young daughter 4 joined me on a business trip- we spent 4 nights at the Lowes. Unfortunately, my husband ended up sick and hospitalized on day 2. The staff was amazingly kind to my family. They were very accomodating in extending our stay day to day and would ask every evening regarding my husband's health they even (Melissa from the front desk who provided directions and info regarding the nearest hospital) sent a basket with fruit to our room. The staff at the restaurant particularly Patricia always brought a smile to my daughter's face and was extra kind in making sure that she was pleased with her meal. They took us under their wing and helped us feel like we were a part of their family. Patricia even offered her personal phone number in the event that I needed any assistance after she was off. Aside from our special circumstances the valet staff is also very helpful offering instructions before they hand you your car. The room was comfortable, clean and nicely decorated and the hotel is very conveniently located."}
{"sentiment":1.5,"text":"Nice but extremely large resort Recenly stayed at the Grand Palladium Bavaro Resort Feb 20-25. Had a very nice time at an above average resort, but just wanted to pass along some comparison information. This was our third visit to Punta Cana and in the past we stayed at the Iberostar Bavaro, but decided we wanted to try a different resort for a little difference in the experience this time.RESORT: The Grand Palladium is a lovely resort with cabana style accommodations, each with 8 units, each with a tiny balcony. The grounds are very manicured, plenty of staff constantly grooming and pruning. We appreciate and prefer overly large resorts that tend to offer more amenities than smaller resorts. However, this resort was so large it offered a tram service. We actually like to do quite a bit of walking since we tend to overindulge with alcohol and meals while on vacation. I believe the problem with this resorts layout is that the property has more depth than width at the beach. It seemed long and narrow. For example: if you were at the beach and missed lunch, decided you needed a snack before dinner, you would have to go the Sports Bar which is at the extreme back of the property (as far from the beach as you can get). Round trip walk would take you at least 20-25min. It was also very easy to get turned around/lost on this property. For example: one afternoon a lady stopped me, I believe she was Dutch, no English, but she was very visibly lost and nearly in tears. All walkways painted, slick when rains or irrigation on. STAFF: Check-in was great, very nice, reworked our rooms to get us near our traveling companions. Upgraded our rooms to accomplish this. $20 tip came as a complete surprise to concierge. Got the feeling he was very unaccustomed to tips. Entire check-in process was 15 min. Our luggage was taken to our rooms immediately, very pleasant and friendly bell-hop.We met a few very friendly staff members, however, for the most part many did not smile or greet you in passing. Most waitresses do not speak English. Our Spanish is basic to communicate needs, but we even had difficulty communicating a lot of our needs which has never happened during our travels. Housekeeping only replenished water and beer upon specific request, and only the one time. We have always left $3 tip/gift each day, but not sure necessary here. First day, housekeeping cleaned at 8am during our breakfast so we were unable to tip, day two we left tip with note for bottled water/beer, received it, but days thereafter, left tip but no water/beer. ??? Traveling companions were left multiple bottled water/beer without any request and $1 tip. Bottled water is necessary because bathroom is posted to not consume faucet water. Overall, housekeeping kept a very tidy room. FOOD: (Dinner) We were very pleased with the various dinner options (buffet was extremely large with different themes each night and several speciality restaurants that are not limited to number of visits, simply put your name on the wait list and receive a buzzer for when your table is ready - wait was always less than 30 min and you're able to wait in one of the nearby lounges; (Snacks) 24 hr sports bar with pizza, sandwiches, beer, and snacks; (Breakfast) breakfast restaurant is buffett but offers several cooking stations for fresh omelettes, eggs, etc.; (Lunch/Beach) Lunch was served at the pool restaurant (did not personally try) beach had several bars with beer and simple soda/liquor options, bars at the pools had a full variety, beach has grill each day with hotdogs, burgers, chicken, chops (this is where we ate lunch).BEACH/POOL: Beach was as beautiful as always, lots of shade and palapas available. We usually picked our spot by 7am, by 7:30 palapas were gone and shade is necessary for my husband. If you waited until 10am to come out to look for a spot, even the chairs where nearly impossible to find. Beach was very crowded. Some areas without palapas were almost exact rows and rows of chairs. Best advice would be to bring a few inexpensive beach towels to mark your chairs so they do not look like the other hundreds of chairs on the beach with only the provided blue beach towels. Beach vendors are a constant each day. If your not interested just avoid eye contact or simply say NO. Most just move on. Beach vendors are also set-up down the right of the beach approx 10-15 walk. PAY ONLY 25% OF BEGINNING QUOTE! One pool not adjacent to the beach. This is where lunch is served. Was inconvenient, that's why we never ate lunch in the restaurant. SHOPPING: Gift shops have a nice selection with reasonable prices. However, I would suggest you remember to pack your own Immodium, Pepto, Ibuprofen, anti-nausea, neosporin, etc. Cost for Immodium/Ibuprofen was $1 each pill. The resort also sets up a shopping trip to a nearby mall, but we didn't participate. Several guests stated that it was OK.ELECTRICAL: Rooms are provided with iron/board, hairdryer, fridge, cable TV with several english channels. NO alarm clocks. Plug outlets fit our electrical appliances, however plugs with the grounding prong will not fit and their outlets are round and recessed. This makes it difficult to plug in appliances that have large square plugs. We had difficulty plugging in the re-chargeable batteries and phone and Ipod chargers. Luckily, I bought a set of outlet adapters at Target ($10) just in case, it had one adapter in the set that fit perfectly. ENTERTAINMENT: Sports Bar OK, nice for 24 hr snack/beer, nice ampitheather for evening shows, Disco next door very popular with lots of people and good music. Nice roomy open-air lounge in the lobby with live music. IN COMPARISON: We preferred the Iberostar Bavaro. The resorts are very similar in style with cabana-style accommodations, but Iberostar has large balcony with built-in bench seating, Bathrooms similiar, but Palladium a little larger. Housekeeping similar, but Iberostar keeps fridge stocked without requesting. Check-in/Check-out similar. Iberostar offers a private room/bath to use for guest with late departure flights. You're able to check-out of your room, they will store your belongings while you use the beach and provide you with a room/bath to clean up for your flight home. Staff at Iberostar much friendlier and accommodating, much more bilingual, bartenders and servers much more attentive and tried to anticipate your needs. Often provided you with another beverage when you were getting low without the request. Hard to describe difference but was very distinguishable by day two. A tip at Iberostar definitely made a difference. We almost felt it was unnecessary at Palladium, actually noted that most people here did not tip. Preferred dining options/food at Palladium, preferred open-air breakfast at Iberostar. Preferred beach at Iberostar, not nearly as crowded, many more palapas available, pool conveniently adjacent to the beach. Entertainment at Palladium with ampitheatre was very nice, disco also better.Overall, the Palladium is a very nice resort, I guess our biggest complaint was difficulty finding our way around the resort. It was overly large with confusing layout signage."}
{"sentiment":-1.5,"text":"The hotel is stylish and the location is great. And they life of the fact that this is NY and they do not depend on returning customers. Otherwise clearly the would improve their service. Our rooms were not ready at 4 pm for check in. We got asked to refresh in the restrooms which were in a appalling state. And we had asked the concierge to better have it cleaned for the next guests. 1.5 hrs later our rooms were still not ready. We then finally got rooms, but the luggage took 30 mins to find as the bell boys were all gone and with around 50 customers waiting for either rooms or luggage it was chaotic. Next day, my colleague tried to go to the fitness room. The lifts were blocked (as we later learned due to a large function the night before, they block the lift as reception level and do not serve lower. My colleague was asked to take the fire stairs. On the 2nd case the doors were locked and no inside handles. She had to wait until a security passed by to lead here the way. We later also learned during one of the many excuses from the staff that normaly after a function the fitness does not open until later in the morning and we should have been told that. At this point, one must remark that if you cannot open doors on the fire exits that this might be dangerous...That day, we needed to get ready for a customer meeting and my colleagues hairdryer exploded. As it was smoking she called reception - potential fire hazard. 15 minutes later when I left, I found her still standing out in the doorway with the hairdryer in hand. Nobody came to collect the faulty hairdryer or to replace it at all. Finally after all this, we came back with our customers late at night and went to the amazing bar outside. After the first round of drinks we were told that beer is out and when we tried to order wine, there was 1 bottle of red left. We asked the waitress if she could get it from the other bar inside and she told us she cannot as they get upset...(same hotel, same management!). As we complained to the manager on duty, we had been offered a complimentary breakfast, only to learn the next day when we went down to eat that there was an event and no breakfast could be served to us therefore. Now - all staff went out of their way to tell us it was not their fault. The staff has been very friendly, but not helpful at all. We have been told that the rooms were late ready because the housekeepers and bell boys lived out in Jersey and had a difficult way in due to rain (and it normally never rains in NY does it?). Fact is - yes, it is a beautiful hotel, but that is it."}
{"sentiment":2.5,"text":"Stayed at the Desert Rose Hotel at the end of a 3 week road trip to the USA, booked in for 7 nights. We had stayed at the Planet Hollywood hotel the year before, but decided to stay at the Desert Rose this time as family had stayed there the year before and had raved about it. When we looked at trip advisor at the time of booking it was number 3 in all hotels in Las Vegas so that pretty much decided our choice. The hotel is located just of the strip, at the same end as the MGM Grand and the tropicana hotels. The resort is set out into several blocks very European holiday style, you enter into a large reception area which doubles up as the breakfast area and general relaxation zone. The doors at the end of this lead direct onto the pool area via a swipe card and into the various accom blocks. The rooms are massive and the kitchen is bigger than most peoples back here in the UK, it has everything you would think of and loads more. A massive USA fridge freezer, and also a coffee maker and they provide the coffee. the seating area and dinner table are good quality and a small balcony off the living room, The bedroom is large with ample wardrobe space both inside the bedroom and also in the living area, the only thing that may put some off is that the bathroom (which has a large dressing area with sink before the loo and the bath) is directly off the bedroom, this could be awkward if you are sharing with someone sleeping on the double pull out in the living room. As part of the price for the room you also got breakfast which is unusual for the US this was ample and of good quality, got very busy though and most people were getting it and taking it to their rooms as very few places to sit and eat it. you also got free drinks in the evenings midweek i think, of beer and wine and some nibbles, this was a nice touch and we did use this a few times. The walk from the hotel felt very safe at night and it took about 10 mins to get to the strip on foot, you could walk past the tropicana and get to the bus stop to catch the deuce in minutes. One point to remember is they don't charge your card until you check out also I did hear one of the reception staff commenting that they would check if one guest had left negative feedback about them on trip advisor. All in all a great hotel and we would stay here again."}
{"sentiment":2.5,"text":"Had a fabulous time at the w hotel with my wife. We had cocktails at the oasis bar and the bartender maryanne was a pleasure to be around. I would highly rate the hotel and service to anyone visiting the new york area!"}
{"sentiment":-0.5,"text":"Spent two nights in a penthouse suite and won't stay in one again. The strip view from the top floors would have been wonderful if you could see through the black mesh and dirty windows. The Beatles Love advertisement that goes across the whole uppers floors makes an obstructed view from the suites. It was like looking through black sheers with really dirty windows. The mesh goes across all the windows from the ceiling to the floor. The thermostate in the livingroom would only blow out heat no airconditioning. Had the thermostate down to 55 and just kept blowing heat. Turned the fan off and it kept turning itself back on. The bedroom/bathroom area thermostate worked fine so just kept the doors closed and never used the other half of the suite. The toilet seat cover was broke and would slide back and forth. Some light bulbs were burned out. Stayed at the Mirage many times over the years and will stay again. In a regular room for about 1/4 the money. Anybody looking for a strip view room, be sure and ask if its below the meshing. The volcano view rooms are not worth the money either. Looking down on the volcano all you see is the mechanics and light fixtures. When the volcano goes off you see some coloring but the mechanics are still visable. The volcano has a much better view down on the street looking up at it."}
{"sentiment":2.5,"text":"After a 10 hour flight my family (me, mum and dad) stayed at the Grand Hyatt DFW over night. CHECK IN- Excellent and very friendly with no troubles at all. The check in staff were lovely! ROOM- Twin room over looking the run way, excellent view! if your into your planes then definately get a room with a view of the runway! Beds were large, confortable and very clean, we had an in room office type desk with lamp. Also in the room was a safe, water ($7!) ... can get cheaper in the airport shop \"hudson times/ News\" where you have snacks and cheaper priced drinks, there are also vending and ice machines on the room floors. There was a flat screen tv, ironing board, safe, mini bar, the usual. The bathroom was large with bath and seperate shower, with plenty of towels and lights. The aircon workes well and you had great shades on the main window. RESTURANT- very relaxed and friendly atmosphere, the staff were excellent and couldnt be faulted! the food portions were a good size and you must have the angus burger - best burger i have EVER had! RESTURANT - BREAKFAST - great choice of foods, i had a ham, egg and cheese panini - perfect for me! you also had pancakes, salmon, egg, bacon, etc etc... lots of choice and again, service was excellent! GYM - Well equipt and over looking the run way, POOL- on the roof top over looking the runway with a nice pool to cool off in and plenty of seating areas to just take in the atmosphere. Overall, this hotel is excellent and could not be faulted, friendly genuine caring staff, rooms finished to a high standard, would reccamend to all! ....."}
{"sentiment":0.5,"text":"This place is tired. One of the strangest hotel bars I know, and odd public spaces. The rooms are very stylistically dated, and could do with a total refresh. And yet I stay the every time I am in town. Why? It's a great location close to everywhere I want to go, the staff are nice, and I get my SPG points. If you're going to spend lots of time in your hotel go elsewhere, but if you want a decent Starwood property to sleep in when you're in town doing stuff from early till late, this is your place."}
{"sentiment":1.5,"text":"This hotel is within walking distance from the train station, the subway, Trevi Fountain, Santa Maria Maggiore, etc. A good jumping point at a good price. Know your surroundings as the map the hotel provided can be deceiving (i.e. bring your own map and plan beforehand). The staff was helpful but this is a busy hotel so sometimes it feels rushed, especially on weekends."}
{"sentiment":0.5,"text":"We stayed at Golden Sands 5 for 3 nights and it was okay - nothing more and nothing less. The room was okay - a studio with quite nice furniture, twin beds, kitchenette, etc. The advert said the room could accommodate up to three but they clearly did not encourage this as despite the fact we told them there would be three of us when we booked, there was no bed linen in the room to make up the sofa bed and there was only two of everything else such as towels, crockery, cutlery, etc. which was a bit odd. We requested extra bed linen for the sofa bed and the housekeeper promptly brought some to us including extra towels. However, when the room was made up the next day the third towel disappeared again!! The furnishings in the room were quite nice although the mattress on the sofa bed had some revolting looking stains on it so in the end my son slept on it closed. Staff wise, the receptionists were rather odd - far from welcoming. My biggest dislike was most times when I went to the counter I virtually always had to ask for service, despite the fact that the receptionists saw me waiting right in front of them! In fact, one morning I said 'good morning' cheerily to the guy on reception and he did not even acknowledge me until I repeated it in a more aggressive tone. The staff in the breakfast room were a bit more pleasant, but top marks go to the back of house staff such as the housekeepers who were always really courteous and greeted is with big smiles. The breakfast was included in our room rate, but again only for two of us so we had to pay for my nine year old son. The food was mediocre but plentiful enough although to be honest I would have preferred to not have had the breakfast in the room rate and made do with the kitchenette in the room to rustle something up instead. The complex has two swimming pools - both small but enough to keep kids and some adults amused for a while. There was also a gym and sauna although we never got to use them. The breakfast room was located in the coffee shop which did food throughout the day although we did not try it. For internet, we had to borrow a cable from the reception to use our computer in the room although it didn't seem to work and according to the instructions they provided it would not have been particularly fast anyway. They also had free wifi in the coffee shop and whilst we never used it, several other people were on it regularly so presumably it was okay. Our room rate gave us a late checkout of 4pm. The night before, reception has left us a note saying we had to be out before that but when it was queried with them they agreed it was a mistake and checkout was indeed 4pm. That was very useful as our flight was not until quite late in the evening and it meant we could rest a bit in the afternoon before travelling. Baggage can be left at the hotel once you have checked out but it is just left out in the lobby by the toilets and they ask you to sign a responsibility waiver so I would not recommend leaving any valuables in your luggage. Saying that, we had no problems. The hotel location is okay - a 15 minute walk from Bur Juman and it's new metro station and there's loads of restaurants in the surrounding hotels too. There's always loads of taxis passing by so they are easy enough to flag down, although coming back was sometimes difficult as some taxi drivers never knew exactly where the complex was - quite understandable given that there are many in the Golden Sands chain. In fact, make sure you get dropped at the right one as some of the others are quite a walk away and the whole area looks identical no matter which street you are on. All in all our stay at Golden Sands 5 was okay, but to be honest I think there are better apartment complexes around the same areas for similar money. My biggest issue with the place was with the reception staff, many of whom could do with a bit of customer service training or better still, laughing gas!!"}
{"sentiment":1.5,"text":"We where concerned from reading the reviews of the hotel, however we found all the staff very friendly and helpful. The room was not massive, but afterall this is a city hotel and that is what we would expect. The towels where changed daily , the shower did not leak. We had a side view of the empire state building, and the hotel is in walking distance of all the main sights. We may have paid over the odds for the transfer back Newark airport, but we where concerned about trying to hail a cab at 5.00am in the morning. Good hotel for the price, and nice bar area with a roaring fire."}
{"sentiment":1.5,"text":"Our last 3 nights in Vegas were spent at The Orleans and a t a price of $32 per night I was a little concerned about what we would get. I should have trusted my trip advisor friends. It was great value! We had 2 x great sized rooms with view of Vegas from floor 19. The pool was lovely if a bit shaded in the morning. The buffet was adequate for breakfast and the cafe was good. We rented a car so the distance from the strip was not a problem. The service was average only with the front desk or bell hop being unable to help us out on a few occasions, but hey it was cheap! I gambled for the first time in my life a t blackjack and lost, but I had fun anyway. This hotel is highly recommended for value for money."}
{"sentiment":-0.5,"text":"We normally stay on the strip, but we had a family emergency in Summerlin so we stayed at the Red Rock. The casino area is very nice and there are lots of restaurants to choose from. The rooms are not conducive to sleeping. The door from the hallway opens right into the sleeping area, so the bright light right outside the room shines on whoever may be trying to sleep. Also, the door to the bathroom is frosted glass, so if someone has to get up during the night, the entire room lights up. We also heard a ton of noise in the room. The resort fee is pretty high and we did not even get the promised newspaper. All of the rooms we have stayed in on the strip (Bellagio, Mirage, Palazzo) have doors that open onto a small hallway and the bathrooms also open onto the same hallway, avoiding the problems of light and noise pouring in."}
{"sentiment":1.5,"text":"I love this little hotel in Ocean City, Md. I have traveled the world & been in countries & hotel rooms that were definitely different. My big three for hotel rooms are safety, cleanliness, & staff. I grew up coming down to the beaches here with my parents, always having a weeklong rental. Looking for a place to stay that I felt safe, had a decent room, & affordable price I found the surf villa! I mean don't expect a brand new hotel room where you'll be paying several hundred a night, but if you want a nice decent place with pleasant staff. I highly recommend staying here. I have been staying here for several summers & i always recommend it to my friends."}
{"sentiment":2.5,"text":"This is the second time I have stayed at the Hotel du Pantheon, and it was as spectacular as the first. Found initially through trip advisor it is a great little piece of Paris. Close to the Latin Quarter for fun nights out, and of course opposite the Pantheon. Close to public transportation, sights, fun, yet nice and quiet at night I cannot recommend this piece of paradise enough. The staff are beyond kind, and it is wonderful to sit in the lobby by the fire having a nightcap."}
{"sentiment":2.5,"text":"Never book through EXPEDIA!!! They charge a little more then booking directly through the hotel and if you need to change your reservation they give you the run around. I wish it was right in the downtown core but other then that it was perfect. Great parking lot with security gate. Very nice room, and super clean."}
{"sentiment":0.5,"text":"After coming from the Me in Madrid, I was disappointed when I first saw our room at the Praktik Rambla. The room was small and the bed was not that comfortable. There is no refrigerator to store drinks and our terrace fit one chair. Although I was not totally happy with our room, there were a few advantages to staying here. The bathroom was nice, a bit small, but modern and clean. The room was also clean and quiet at night. There is an air conditioner in the room where you can control the temperature. The location was also great, a five minute walk to the busy part of Las Ramblas and close to great shopping. The staff was okay. Not overly friendly or rude. If I were to find myself in Barcelona again, I would probably stay somewhere else."}
{"sentiment":2.5,"text":"This was my second visit to this hotel. Rooms are still clean, spacious and quiet (no trains or trolley). Planes stopped flying around 8:30 PM and started up at 6:30 AM. Staff were friendly and we were checked in immediately and presented with our Hilton Honors guest bag of waters and snacks. Parking is free. Restaurants are nearby and it is an easy 5 minute drive to the San Diego waterfront. Also, it's a straight shot to Balboa Park using Laurel Street off of Harbor Drive. Breakfast consisted of scrambled eggs, potatoes and bacon, make your own waffles, fruit, pastries, cereals, yougurt, juices, coffee/tea and milk. This will continue to be our hotel of choice when visiting San Diego."}
{"sentiment":1.5,"text":"room was clean, bathroom was large -had a bathtub with a shower head as well!!! great location, walking distance to so much... fabulous shopping outside the door, as well as great restaurants on the side streets surrounding the hotel. would stay there again for sure."}
{"sentiment":1.5,"text":"The story begins...... Friday 25th November me and 4 of my mates gets to the airport and jumps into an 8 seater (cost 35 Euro's) Direct to King Hotel. After having a delayed flight and not ariving to the hotel until 10pm our main aim was to get into the room and get straight out on the rown! We arrived at the hotel to a friendly welcome and booked in no problems at all all the staff very friendly! We then started the scary treck up the VERY STEEP STAIRS!! WARNING DO NOT STAY HERE IF YOU HAVE CHILDREN OR IF YOU ARE NOT STEADY ON YOUR FEET! The stairs are very steep but as they are in all the Buildings in that particular area. The room. The rooms we were in was a twin and a triple ( i was in the triple) The room itself was not the Fantastic but what it was was a clean basic room with comfortable beds!! All we needed perfect for a 2 day stay! The shower room was good, clean and served the purpose, The breakfast was a typical COntinental style of a good standard (after we all drank them out of Orange Juice, Rehydration!! On the whole this is a very good hotel perfect locastion and very cheap! This isnt a classy hotel but really is PERFECT for a lads weekend and not really suited for families etc.... Its worth a look here!! A1!! Thanks..."}
{"sentiment":1.5,"text":"This was a wonderful Hotel. After reading some of the bad reviews, we started to worry about staying here. Our worries washed away the moment we reached the hotel. The staff was amazing, and went out of their way to help us. The coffee and treats in the moring was amazing. The wine and treats at night were great also, nice touch. We took the advice from other reviewers and requested a court-yard side room. Glad we did, it was very quite. Some say the rooms are small, but ours wasn't that tiny. A normal size hotel room compared to other hotel rooms we have stayed in, besides we didn't spend much time in the room when there is so much to do around San Francisco. I will stay here again if I ever get the chance to go back to San Francisco."}
{"sentiment":0.5,"text":"I was satisfied with my stay at the Roger Williams but I wasn't blown away. It was a small, tidy boutique hotel. Everything was fine but a couple a couple of things bothered me. As you enter the room you are greeted by a basket full of food that you can buy, in the bathroom there are bath supplies to buy. It just seemed cheap to me. I liked the small desk but there was no leg room since the desk was also a bureau. I found it a challenge to work at my computer because of the design. Everything else was fine but I won't be racing back."}
{"sentiment":2.5,"text":"We have just returned from a fabulous 4 night stay. The hotel is in an ideal setting for sight seeing, is extremely clean and the hotel staff cannot do enough to help/give you outstanding service. Nothing seems to be too much trouble. And the big plus point for us was how quiet the room was - this is something that is often overlooked in some hotels - not here, you don't hear a peep. They also play lovely relaxing music in the corridors - infact the whole hotel has a calm, tranquil feel to it. We didn't have breakfast included in the price and only stayed for this once - it was very good but we chose to spend our 22 euros each in other ways and just grabbed a cofffee/filled croissant from the cafe next door - fine. The spa/pool area is also very good - again, clean, calming and it smelt wonderful!! We had a meal at Noodle - one of their restaurants - fantastic - proper, authentic chinese/thai cooking. Wished we had tried Heat as well, their other restaurant - this always looked busy. Overall, this would be the place I would stay at again when visiting Berlin - they jusy got it right on everything. Well Done!!"}
{"sentiment":2.5,"text":"Traveling often and chosing the hotels carefully, this one is a real gem. A clear \"Leading small hotel of the world\". Everything was easy and beautiful. Check in. Breakfast. Location. Service. AAA+ and not much more to add. Just the perfect place to find peace and good service after a busy day in town."}
{"sentiment":-0.5,"text":"I don't understand this place...room was extremely outdated with mismatched and broken furniture; tv; stove and refrigerator. Carpet was burgundy/green--(dirty and stained--needs to be ripped out) and tile of kitchen didn't match bathroom tile. Mold in bathroom--needs deep cleaning. Bed worn out and dirty box spring/mattress. Drapes outdated--old paneling on walls--nothing matched--mismatched chairs/sofa/tables. furniture was painful to look at--lamps didn't work. Room was dark and depressing--couldn't tell if I was in outdated national park lodging or French Quarter...Bates motel? Dirty ashtrays and outdated magazines throughout hotel...no complimentary coffee in lobby (basic). Dirty parking garage--but safe. Whole place needs power washing. ONLY plus is that it is located near French Market and Frenchmen Street. Way not worth the money!!!"}
{"sentiment":1.5,"text":"Just returned from a 3 night stay at the Hotel Doria. It got off to a bad start as we simply could not find the Hotel. It is not 250 metres as some websites state from the Termini Station. It is about a 10 minute walk (that is if you walk in the right direction!) We unfortunately walked for 1hour 30 mins trying to find Hotel. In the end we had to ask a lovely Italian lady where the street was. As she could not speak English nor we Italian, she went out of her way and took us directly to the street. We would probably never have found it. Just shows there are still some nice people around. The best description I could give is from the Termini station which has 4 entrances (that is where we went wrong!) get yourself to the front entrance of the Santa Maria Marjorie Church, from the Church entrance, facing away from the entrance, there are two long streets leading away and it is the street towards your right-hand side. After this fiasco things soon picked up for the better. The Hotel was simply lovely. Small reception area with pleasant staff. Agreed with the other posts about the lift being very very small (quite cute though), luckily we were only on the first floor and just carried our cases up. We had Room 103 which overlooked the main street. Very clean and comfortable. Again agree about the shower being small but it was spotless and brand new fittings throughout the bathroom. Breakfast again very pleasant, basic continental fayre but still enjoyable - lovely hot chocolate. We were lucky enough to sit outside on the terrace for breakfast each morning (jumper necessary) as the weather was starting to warm up in Rome. The only thing I would change if I were being critical was to move the Hotel slightly nearer the main sites but it is still a really good base but I suppose the nearer you are the more expensive. It was about 15 mins to Coliseum not bad and Trevi Fountain about 30 mins walk. On an evening there were plenty of nearby restaurants but we preferred the Pantheon area which was again about a 30 mins walk but a return taxi only cost us 7 euros. The Terravison bus from the airport is great, very cheap and reliable and was 9.50 return. I booked this Hotel after reading the previous reviews and hopefully my review will help others."}
{"sentiment":1.5,"text":"I can't beleive that there are 100 better hotels in NYC. Some of the reviews are off the mark. If you are easily offended by some quite dull dance music in the lifts and black walls in the halls, then maybe you should stick to the dull multinational chains in the area. The customer service was great and the entrance, lobby and bar, were quite cool. We found the staff friendly and not at all snobby. Our room was not to the same standard but it had a great view. Some of the fittings in the room are ageing and some of the tiles in the shower (with a door in our case) were loose. Also the hotel bar does get busy, with lots of non-residents which was annoying. Overall a good choice for the area."}
{"sentiment":1.5,"text":"Got a deal on Hotwire as a secret hotel (described as 3 star in Chelsea/MSG area) - 3 nights for around $300. It is a very convenient location - just a couple of minutes walk to the Times Sq subway. The room was very clean, comfy bed, decent shower etc. There is a construction site outside so the view was not great, but noise didn't bother us at all. The aircon however is very noisy! It's perhaps not as flush as you would expect for a Sheraton hotel, but for a few comfortable nights in a clean hotel in a great location, for this price, was perfect - we were out most of the time anyway. We also stayed in the Marriot next door, which was practically identical (also loud aircon!)."}
{"sentiment":-0.5,"text":"Disappointed....cockroaches We stayed here for 6 nights in Feb 2007. Our Economy Double room was the size of a shoebox. The breakfast was average and I found two cockroaches in our room. On the plus side the location was very good...although very close to the main red light area. The area was safe though. Walkable to Sydney city centre and a 1 min walk to Kingscross subway. The hotel was expensive for what we got. There are some 4* Hostels right in the city centre now which offer excellent accomodation for very reasonable prices. Will go there next time."}
{"sentiment":2.5,"text":"Great. Hotel, Very stylish. We had a room with the view of Rome and Vatican. The room and bathroom was good size, very clean. We had a room service, 5stars, great food, service excellent. Spa facilities very good, very clean. Nice area to have a glass of wine or coffee outside. All the staff was great, from concierge, front desk, barman, breakfast staff. Breakfast was excellent, great variety, good service. We had an amazing stay. God shuttle service to centre."}
{"sentiment":2.5,"text":"My husband & I are seasoned travelers and found this hotel one of the most surperb places we have ever been! Everything was great. Our room was located right at the edge of the concert area. We loved sitting out on the deck watching and listing to Emmy Lou Harris! A free concert for us because of our location. All the music from the concert ends at a decent hour - we are senior citizens and decent hour hour for us is much earlier than most. We hope to return to this hotel each year. And we would recommend this hotel to anyone and everyone! The saff was wonderful. We made new friends. Everything and more that could possibly be expected was available. And by the way, our trip to San Diego was a wedding anniversary trip! Although no one at the hotel, restaurant or lounge was aware of our special reason for our trip, they made us feel like we were a king & queen. Try it - you'll love it!!!"}
{"sentiment":2.5,"text":"New York has been on my wife and I's radar for a while but we were a bit hesitant to travel due to the overwhelming cost. For our 20th we decided it was time. A buddy told me to check out the Roosevelt Hotel because the service was stellar and the staff was known for going out of their way. I found that to be true. Our trip was amazing. My sincere thanks to the concierge help from Todd. Not once but twice he made our trip. September of this year the city was slammed. There weren't tickets or reservations for mostly anything and my wife and I didn't know where to start. Todd went out of his way, found us a great Italian restaurant in Greenwich Village for a romantic dinner. The better part was we found something out of the normal craziness of Midtown and went downtown. Todd gave great directions for the subway. And though we couldn't get tickets to Book of Mormon (like my wife wanted), Todd recommended a couple of options like we wanted and also explained how to do the lottery to try and get tickets for Mormon. I have to say he didn't let us down. A simple walk in Central Park made the perfect end for our Anniversary. This is the service I definitely expect to receive when paying quite a bit for a New York hotel. This guy is doing something right! So hopefully this pays it forward. Thank you Todd for making our experience and helping us have the unique and romantic anniversary we hoped for! Till next time..."}
{"sentiment":2.5,"text":"I've stayed here 3 night end of October. Room was very well decorated, comfortable and spacious. Unfortunately I was staying on the 5th floor and had a lot of noise of some airco installations on the roof of another building....earplugs helped :-)) Hotel is very well located on Lexington Avenue, so very close to all major attractions. Other nice features of the hotel: Bliss products in hotel room, fresh fruit tea, chocolates & apples in the hotel lobby, ..."}
{"sentiment":2.5,"text":"I picked this resort based on other peoples experiences here, and I was glad I did. The biggest attraction to me was value. For $109 a night we stayed in a two bedroom, 2 bath condo with kitchen and 3 tv's. Lots of space for our family of 4 to spread out and relax. There was a restaurant and convenience store in our building, and two pools on the grounds. kids would love the pool with the pirate ship...we just used the hot tub. There are various levels of maid service for a fee. We chose nothing for our 4 night stay, and took the trash out ourselves. They offered shuttles to Disney, Seaworld, and Universal, but I'd suggest having a car so you can explore the area."}
{"sentiment":-1.5,"text":"I thought I would try the Mondrian as I am a fan of Morgans. Big disappointment. Location is not good and staff is below average, with attitude. Room was not functional and wear and tear is visible. Restaurant food was awful. The only nice thing is the decor. Service was painfully slow. If you're looking for a Soho hotel, go to Crosby up the Street. They get it. Or go to the Mercer - an old timer that beats Mondrian hands down. Morgans is off my list. There is so much better out there these days."}
{"sentiment":1.5,"text":"This hotel definitely lived up to our expectations. It is clean, friendly, in a nice location very near Union Square. I was a little worried there would be street noise, but I was not bothered at all. Our room was on the 7th floor facing the street. The rooms arent huge, but I dont think that matters. When you're visiting a city like San Francisco you shouldnt spend a whole lot of time in the hotel any way."}
{"sentiment":1.5,"text":"Bargain Break Hotel for tourists on a budget Stayed at Hotel Montreal in Florence for four nights from April 22nd 2008. Hotel three minutes from SMN stations and really good for the sites. First floor ensuite room was very compact but spotless and well cared for. Staff were friendly and helpful and polite. Breakfast OK - continental. Hotel adjacent to student type bar so quad glazing needed at night. Booked via Octopus travel for a bargain break. Great holiday"}
{"sentiment":2.5,"text":"Estela has done an excellent job catering to the needs and requests of patrons, including myself. Keep up the good work."}
{"sentiment":1.5,"text":"Booked through travel republic for the gem hotel soho, when we arrived there was no rooms avalible (they had over booked). So they paid for a taxi to transfer us to the Gem hotel Chelsea and said we could stay there for the whole 4 nights if we liked. We stayed the first night then the next morning they asked why we had'nt checked out, and woke us up(got to sleep at 3am after flight delays). After saying we were not going to move they organized so we could stay the whole 4 nights. So sorted in the end. All the hotel staff were pleasent and helpful with this matter. The hotel is very new with nice rooms and bathrooms. Its also in a better location than the soho one as its closer to central manhattan. The rooms are'nt as small as everyone makes out but the bed was only a standard double, Great fixtures, fittings, big tv, toiletries etc.. .Chelsea is a great area, very safe and loads of great food around. Would definitly stay here again. The photos on the hotel website are very accurate. Thanks gem for alovely stay!"}
{"sentiment":2.5,"text":"My wife, toddler daughter, and I stayed at the Venetian en route to California. We've stayed at other 4 and 5 star hotels in Vegas before, and the Venetian was great, if not spectacular. Check-in was smooth, though we did have to pay that pesky resort fee. The room was large and its design was unique. All expected 5-star amenities were present, such as multiple flat TVs, a 5 piece bathroom, and power window shades. The room was a tad worn, but still very cool. It was really fine, though some newer 4/5 star hotels nearby have a tad more flash. The only annoying aspect of our stay was the hallway noise- multiple groups of party-happy folks returned to their rooms (it was Saturday) and it was way too easy to hear everything they said. I wish there was more sound proofing at the entry door. Otherwise, a nifty stay."}
{"sentiment":2.5,"text":"A warm, friendly welcome by attentive, congenial hosts Alex and Sharmilla. A superb location and a beautiful old building. Super comfortable bed, excellent service, great value and a scrumptious breakfast. Expectations met and surpassed."}
{"sentiment":1.5,"text":"I recently had the pleasure of staying at the Intercontinental this past weekend. I had brought my mother to montreal for a day of shopping and a great supper out. Our room was recently renovated and beautifully decorated. Great beds and linens. Many business people there so I assume that they find it a good experience also. Bathrooms are large and the shower is separate from the bathtub. Service at the front desk and from the bellmen was excellent. Had the brunch the next morning and it was very good and fresh, lovely smoked salmon. Only complaint that I had was the service from one of the waitresses in the bar left a lot to be desired. Wasn't that busy there late at night and it took quite a while to get served and have her come back to see if we wanted anything more."}
{"sentiment":2.5,"text":"Tucked away in a corner, quietly unassuming and yet offering everything you could possibly want from a hotel. It was our first trip to Las vegas travelling with 2 boys 11 and 8 on route to The Grand canyon. The Desert Rose was everything the reviews say. The staff were very helpful especially Dixie on consierge duty. The rooms were fabulous. Large and clean and offering a full kitchen with oven fridge etc Having a separate sleeping area for the boys was a luxury having shared a bedroom with them for most of our trip!!! Great buffet breakfast and lovely pool that you can actually leave and find your children by! This hotel is so close to the strip you could actually throw a stone to it! BUT YOU CAN ESCAPE it if you want to by staying here!!! We had a great first night and did the whole MGM, Ballagio fountains, Caesors palace etc but I am quite proud to say that our second night we stopped in and cooked our tea and rented a film in our room!!!!! Thank you Desert Rose you certainly did offer that oasis!"}
{"sentiment":0.5,"text":"I stayed here for two nights over a weekend. Check in went smoothly, staff was very nice. Above and beyond, printing me mapquest directions to places to eat. Room was nice and clean upon check in. But Sunday, the maid knocked in the door around 8:00 am. I was still in bed so I told her to come back later. I was gone from about 10:00 am until well after midnight. When I returned, my room had not been touched by maid service. Monday morning, I woke up early to go for a swim. The hot tub was chilly, nearly the same temperature of the pool. I returned to my room around 7:00 am dripping just in time to see the maid letting herself into my room. Nope, sorry, just swam and I need to shower. After showering, I went down for breakfast. Was good for a free continental breakfast. Checked out about 11:00 am. All in all an ok stay. I will also note there was no do not disturb sign in my room. I don cent cent t know weather the last guest just stole it or if they cent cent re not in any rooms. But that would be one way to prevent the maids from waking people up early in the morning. I sent these comments via the Marriott website, got the automated message that it was being forwarded to the hotel. Never got a direct response."}
{"sentiment":2.5,"text":"I was impressed with the professionalism of the staff, the nice interior design, nice room, high quality breakfast. After trying out more then 10 different hotels in London, I would definately put this in my top3. I will be coming back!"}
{"sentiment":2.5,"text":"Bellagio is a very nice las veags hotel, shoured in a period of luxery. Despite a few faults it remains the best las vegas hotel, luxerious, execlent service, and beatufull spaces, as well as very pretty rooms all in an opulent setting. The lobby and casino were decorated in such a way that i felt overwhelmed by all the mabrle, and glass sculputers. The staff was efficent, check us in quickly, and took us to our room. Our room was spasious and beatifull itlian style, a large bed, a huge marble bathroom with glass windows overlooking the strip, as well as nice white decor. While it lacked a little bit of style, it was comfortble, luxerious, and felt las vegas special. Most nocicably was the amazing view that overlooked the las vegas strip, and the huge moutins behind it. Pure desert heaven. The greatest part of bellagio of course its its resort. The 300 acere space in the center of the strip was purely luxerious, it contained an amazing floral display, and a great exighting casino. We ateneded o, witch is one the best shows i have ever seen, cirque du soliels only better production is in disney world, la nouba. The food at bellagio was amazing absalotuly stunnning, from prime, to noodles, to shintoro, to bellagio buffet, to piccaso each bite was speical, and infintlay well done. The pool area was very pretty and in keeping with the itlian theme. And the foutin show in front was not only gergous but it conatined plenty of italian style to boost up the engery. Overall a luxerious, speical, and safe refuge of a hotel on the las vegas. A 5 star casino."}
{"sentiment":2.5,"text":"Firstly - 500 yards from station (5 minutes walk). Secondly, I thought it would be noisy. It was not. Perfect location. Lovely breakfasts. Hostess charming!!"}
{"sentiment":2.5,"text":"We stayed in the Waldorf for 10 days and treated ourselves to a King Size suite. It was fabulous and you could imagine Frank Sinatra or many others staying here with happy memories. We certainly did. The staff polite, the hotel very clean and warm, service excellent and location just perfect. We didn't eat in the hotel as we wanted to experience New York's restaurant s and cafe's. A must. If your planning to stay in the Waldorf, it's like going back in time to the 50/60's. Treat yourself to a suite. We booked direct with the hotel."}
{"sentiment":2.5,"text":"Perfect I have been to Florence 10 times and this is the best place I have stayed. It is the perfect location. If you love art it is right next to everything. The rooms are lovely . We had a room without a view and it was great. Who needs a view. (If you are sitting in your room in Florence you are pathetic.) Best breakfast in Europe. The front desk people are very nice. There is one old man who needs to loosen up a bit-- the other workers are awesome."}
{"sentiment":2.5,"text":"We stayed at the Red Roof over the July 4th holiday, we have stayed in Chicago before and have paid more than $220 for a nice hotel, this cost us $110 a night inclusive of tax. The rooms are very clean and whilst reviews on this site state the rooms are tiny I would say they are smaller than a standard motel room but not tiny(we were travelling route 66 and this was our first stop on a 3 week stay so we had plenty of luggage). The location as most reviews have stated is superb and cannot really be beaten. The free coffee in the foyer is a nice touch in a morning although it is available 24 hours. Overall we were impressed with the Red Roof and would have no hesitation whatsoever in staying again,"}
{"sentiment":2.5,"text":"I booked this hotel because I was looking for a great deal in New Orleans and boy did I find it. The hotel was better than I expected it to be and me and my husband was extremly satisfied. Staff was very friendly and helpful I have already pass this hotel information to my friends so that their stay can be just as great like ours. Job well done staff of the Avenue Plaza Hotel."}
{"sentiment":-0.5,"text":"Don't Stay Here This is my third day at the resort and I wanted to write my thoughts about what's going on. Check in was easy. We were greeted with cold towels and a nice fruit drink. So far, so good. That's when the problems started. Although we requested a room with two double beds, when we arrived at the room, there was only one bed. The bellboy called the front desk while we waited outside the room for fifteen minutes. We dragged our carry on luggage back to the front desk (which was quite a hike since the property is quite large) while one of the manager apologized for the mixup and handed another set of room keys. Unfortunately the second room that we went to was occupied (oops, that was quite a screw up). The third room was ok, although it had some issues (which I'll discuss later).Pros: The bar and restaurant staff is great. They jump over backwards to take care of you. Slip them a few bucks and they'll remember you and take care of you. No one seems to tip here, but a little money goes a long way. They're hard working folks and do the their best to take care of you. The grounds are beautiful and they're always maintenance people cleaning. The pool is nice and big although you've got to be crazy to swim in it because the water's sub-zero. The lobby bar and piano bar are beautiful and elegant. The beach is pretty.Cons: I don't know where to start, but to sum it up, they never should've opened so early. Half the rooms aren't finished and there is construction all over the place. Our room, in particular has many problems. When you take a shower, the toilet (which is adjacent to the shower) floods halfway through the bathroom area. The floors are made of marble and an inch of water on the floor can be quite nasty and unsafe. The tv is on the desk (not mounted to the wall as it should be), there are several open electrical outlets, there is no outside handle to the patio door, the room is halfway painted, the A/C doesn't work half the time. The food is terrible (PLEASE don't go to the French restaurant) and I think I will be losing weight on this trip (which may not be a bad thing but considering you paid a premium amount of $$ for a vacation it would be nice to eat well). The elevator was broken for two days. They clean the room really late in the day (after 6, which I think is completely unacceptable). Today I called housekeeping for extra towels three times (which I need to mop up the flooding floor). By 11:30 p.m., there were no towels, so I dragged myself up to front desk and yelled at them. I waited a half an hour at the desk until they brought them to me. They pump seriously annoying music through a sound system that runs through the entire property (mostly by the pool area). Drowning it out with a iPod is the only answer or else you will go nuts. The beach is narrow and crowded.I have spoke to several people that I've met and most of them have had problems, some worse and some better. My advice to anyone considering staying at this hotel....DON'T. They might work out the kinks in the next 6-9 months or so. Then it will be a fabulous hotel. Management cannot cope with all the problems. Worse, they just don't care. They NEVER would consider comping your for anything, refunding your money or apologizing for what's going on. If I could, would leave right now. It's that bad. Save your hard earned money and go somewhere else and don't make the mistake I did."}
{"sentiment":1.5,"text":"We stayed here for a week and had a pleasant stay here. The fact that they have a pool is such a major plus!! Our room was very large compared to others that we saw walking through the hallways occasionally. It had a shared enclosed balcony which was nice. The only complaint is that I wish they had a cheaper breakfast. We never ate breakfast at the hotel, instead we went to a local supermarket and bought our own foods. A great money saving tip! Overall, I enjoyed my stay here. It was so close to the Colosseum and metro which can take you all over Rome!"}
{"sentiment":-0.5,"text":"Lousy experience when you think you have really booked a four star hotel and it hardly reaches a 2 star category! I booked two rooms: one was large and comfortable but the other one was very small and in bad shape. The grout in the bathrooms' tiles were dirty and with mildew! No soap the showers. Safe in one of the rooms was anything but safe (lock could be removed). Free mini bar had only 1 bottle of diet coke,1 regular coke, 1 bottle of still water,1 bottle of sparkling water and 1 can juice (For 2 guests per room). They never replaced it without asking for it at front desk (replacement they had said was on first and thrid day). Very poor breakfast and poor service! Every day the same food. Not for healthy food eaters! And don't expect to have eggs cooked to order. Wet scrambled eggs! Beware of free wi-fi and do not forget to leave your laptop locked in your suitcase! Unathorized people mess with your laptop. Also beware of desk top computer available in lounge area: default was set up to remember accounts, passwords, cookies etc.. Extremely small elevators (for 2 people only without luggage). AC deficient in common areas, however good in rooms. The only good thing to talk about was location (about seven blocks from Arc de Triomphe)"}
{"sentiment":2.5,"text":"If you are planning to stay in Venice, THIS is the place to stay! I must admit I have mixed feelings about writing a review as I would like to keep this hotel a 'hidden secret', but feel obliged to other travellers to reveal this hidden gem, as it was through the TripAdvisor reviews that I booked this hotel in the first place! Travelling with an 18 month old we booked the 'Sole' Apartment, across the laneway from the hotel. Located on the 6th floor (no lift) it is a beautiful, light filled 1 bedroom apartment with all amentities and a lovely terrace. The location of the hotel is fantastic, around the corner from St Mark's and walking distance to all the sites. The staff were always smiling and helpful. A very big thank you to Susanna who was fantastic with our 18 month old and could not do enough to help us during our stay. We loved the Hotel and will definately be back!!"}
{"sentiment":0.5,"text":"The wait at check-in seemed long, mostly because we were waiting before it opened. After it started, it moved fairly quickly. The room was clean, nothing fancy. I would say better than a Super 8, but less than a Hampton Inn, and bigger. Yes the furniture is a bit worn, the TV was old, but who goes to Vegas to look at furniture and watch TV? The bed was newer and very comfortable. No problem with noise or room service. There is a room safe. For $20 more per night, could get a remoldeled room in Tower II. We decided not, but I would recommend it to those who want to use pool/spa/fitness center often, as you don't have to cross casino floor to get there. Ate at Sherwood Forest cafe, not impressed. The $25 eat all day buffet did not look great either, and with k's of restaurants in Vegas, why would you want to limit yourself? The new Baja Fresh off the Casino floor is very fresh, good, and cheap. Food court is good. The casino is not as fancy as most, but was fine with plenty of penny slots. It has the only video Texas Holdem poker in Vegas- no dealer, but a large table screen with a console for each player. I liked playing it. Two huge shaped pools, and a shallow pool with slide and waterfall, with bar/restaurant, fitness center and spa in same area. Very nice! GF got a massage, 50min/$105., said it was great. I used the spa on last day, extra $5.- cozy, Zen inspired with white and jade tiles, steam room, sauna, hot tub with sitting area, another small siiting area w/ TV. Different scented shower stations. New age music in background- very relaxing! Strip location is great- lower walkway right into Luxor. Another walkway to NYNY, which leads down to MGM Grand and Duece bus stop. Monorail goes from Exc., to Luxor and Mandalay Bay. Next time I would prob. pick another casino just to experience a new one, but would recommend Exc. The price to fly RT from the East Coast + three nights was about the price of three nights at a Super 8 at home- I can't complain!"}
{"sentiment":2.5,"text":"A hotel with atmosphere and style, the art deco look is mixed with modern rooms, comfortable beds, a great breakfast and a great central location. There is even a friendly Irish bar attached to relax and plan your next day's adventures with a good pint of the black stuff."}
{"sentiment":1.5,"text":"We had rough time getting to the hotel from the train station,we had money stolen by our cab driver who was a licensed cabbie #2093. Once at the hotel things went more smoothly.Overall I felt this hotel met our needs . Although, I did think it was a little strange that children were not allowed in the indoor pool. We have a disabled son who is 19 years old and he was warned that he had to be 'peaceful ' in the pool(no jumping in the pool;,ladder only) They have a lot of rules about wearing shower caps and flip-flops as well.Which I thought was kind of funny since one gentlemen was nude in the sauna! We enjoyed our stay and the people who work there were friendly. We found a nearby family run, restaurant Bribante' which we highly recommend! Excellent Italian fare including fresh fish and excellent friendly service by the owner and his capable staff. And it was a short easy walk form the hotel. We ate there three times and noticed that other families from the hotel were there as well. It was a special treat every time!"}
{"sentiment":1.5,"text":"Good time...language a problem We were a party of 14 -- had 6 rooms. All rooms were spacious, neat, and the beds were comfy. 4 of the rooms were fine -- two the air conditioning and fans were not working properly. One was fixed immediately -- the other never got quite right. Two pieces of my party's luggage never made it on the plane. I was told that most times in DR luggage doesn't make it due to the fact that so many natives come back and bring lots of stuff and the weight of the plane is compromised. Trying to deal with Continental through the guest relations was awful as the language is a big problem there. Most resorts I've stayed at -- the people in the resort speak English. Not here. Only the front desk and guest relations. Most restaurants there is only one worker who speaks English which is quite a problem. The shows, while sometimes elaborate, were painful due to the fact that you couldn't understand what anyone was saying. The pools were well-kept. No activities seemed to run on time. There was no volleyball net in the pool.. I was told that it broke and that it takes many months to get a new one. That was a ridiculous answer considering how many quests pay to be there. The beach party could have been fun...but they only started setting up at 11 pm (when it was supposed to start) and many people left because they thought nothing was happening. When the party actually started, the sound system went down and the staff started singing to accommodate the games -- which didn't work and most people left. It could have been a really fun night. The beach was clean and beautiful. Raphael at the bar was a lot of fun. The water sports was a joke...you have to sign up and then when it was your turn you still had to wait. A great exursion was the swim with the seals. Not expensive $45 and a really nice park to visit. The food was very good. The buffet was nicely air conditioned. The restaurants were not cool at all. Service at the restaurants was not good. Took a long time to get served drinks. Couldn't leave a pitcher of soda or water on the table for some reason??? Again, a lot of that was because of the communication factor. The lobby is not air conditioned -- no fans either; therefore, after the show, you really didn't have any place to sit and socialize. Francis at the bar is AWESOME! There was always some kind of dancing going on in the lobby -- but sweat would be pouring off of you just sitting and sipping a drink -- dancing would be unbearable. The lobby needs to be air conditioned -- or at least get some fans. The club right outside the hotel was AWESOME!!! It was hopping! My 18 year olds loved it. Mixed group of young and old. My husband and I had a great time there as well. It was freezing inside!!! YEAH!So...for the money and because we were a large crowd who made a lot of fun for ourselves it was a teriffic vacation -- I would highly recommend.My only negatives was definitely the fact that the people who are hired to work there should speak English as it seemed that most guests were American. Also, get a volleyball net! Geez....and most importantly, pack a carry on with a set of clothing and a bathing suit for everyone in your party.....just in case!"}
{"sentiment":1.5,"text":"A Great Holiday My family and I returned from a one week stay at this resort on April 12. We had an excellent vacation. With all the negative reviews, I was kind of worried, but I have to say there was no need for worry. This was the first trip to the Dominican for my two daughters, aged 13 and 15. It was our second trip. Last year we went to Puerta Plata. The rooms were kept clean. Nothing fancy about them but they were adequate for the amount of time we spent in them. Plenty of hot water and no power outages. The beach was amazing, had plenty of chairs but hard to find one with shade unless you got out there early enough. The pool was kept clean and the water was a really nice temperature. There were plenty of poolside activities and games. The grounds were very well kept. The food was fine, never went hungry. No swarms of insects around the food like stated in one of the reviews. The drinks were good although service was sometimes slow but not complaining. The entertainment in the evening was enjoyable to watch. We went on a couple of excursions. My 13 yr. old and I went to Manati Park, while my 15 yr. old went to the Marinarium with her dad. We all went on the Bavaro Runners excursion. It was a great experience for my daughters to witness how some of the Dominicans live. We stopped at a sugar cane field, a school, fruit plantation, a ranch (they went horseback riding for the first time) , a cave which was interesting (first time I have ever seen bats), and stopped at a grocery store. The ride itself is an experience all in its own. I definitely would return to this resort. The only reason I could give for not returning here is to visit another resort. I cannot think of any reason why you could not have a great vacation here."}
{"sentiment":2.5,"text":"This is a well located hotel just off the strip. It is our second visit to this hotel and we think it cannot be beaten , Although the hotel is not too big the rooms are a very good size, very very clean, and the staff ,well we cannot praise them enough they are helpful ,always with a smile and nothing is too much trouble they were excellent . The only issue we had was that round the pool area there was'nt enough shade and that is a must in those sort of temperatures (come on Platinum thats all it needs) but if we do go to Vegas again we would certainly stay with you again"}
{"sentiment":1.5,"text":"I am a frequent Marriott guest choosing to stay at their hotels whenever possible. The service at this full service Marriott is right up there with some of the best I have seen. The price and location were also great. I had breakfast included for myself, wife, and children for about 13 bucks. The breakfast was buffet style, and everything was excellent. The only thing that prevented me from giving this hotel five circles is the room decor was a bit dated and the Internet was wired as opposed to my preferred wireless. These two items however would definitely not prevent me from staying here again or recommending to anyone."}
{"sentiment":2.5,"text":"Hotel Gramont is a little gem of a hotel conveniently located within close walking distance of several popular Paris tourist attractions, and close to a metro station as well. The hotel staff for our stay was very pleasant, polite, and helpful. Not surprisingly for Paris in this price range, our regular 2-person room was quite small, which meant there wasn't much space for our two large suitcases, and the bathroom was similarly small. However, the room was very clean and the bed was extremely comfortable with an excellent Posturepedic mattress, and good quality linens. In fact, the bed was as comfortable as the best 4 and 5 star hotels I've stayed in. The air conditioning worked well too, and was very quiet which, along with the great mattress, helped us get a good night's sleep after our long flight. In our fifth floor room the (complimentary) WiFi was weak but usable, and it was very strong in the lobby of course. Overall I think Hotel Gramont is an excellent value and I would not hesitate to stay there again."}
{"sentiment":1.5,"text":"Stayed at Locanda Canal for two nights at beginning of May. My single room was small, charming and clean. There was a small, clean bathroom and a small terrace with table and chairs overlooking the canal. Great for having a quite read and a drink from the mini-bar before going out to dinner. Staff couldn't have been more helpful. My female friend and I felt very secure during our stay. It was noisy early in the morning when a delivery was made by barge to the shop down the street/canal, but it was worth it for atmosphere and otherwise very quiet. 2 mins from St Marks Square - safe streets - what more could you ask for at cent 100 per night? I wouldn't hesitate to stay at this hotel again. We didn't tip the man at reception who was so kind to us and feel really bad about it. Anyone who has a few bob to spare might do the needful for us and we'll pay you back in heaven. Cheers!"}
{"sentiment":1.5,"text":"Quiet Peaceful Getaway This hotel resort is incredibly scenic and the rooms were large with one of the most comfortable beds I've ever slept in. We were a long distance away from the lobby, but were quickly taken to our room by a friendly young man in a golf cart, who carried our heavy bags up the stairs for us. We were in an ocean view room, with large lanai, and woke up every morning to the sound of tropical birds. The front desk clerks could have been a little more pleasant. Halfway through our stay, both of our room keys quit working. Since this is a sprawling property, it was a long walk up to the lobby to get the problem fixed. The clerk did something with the computer and handed back our keys, but never apologized or acted like she understood there was any inconvenience. This is a good resort that could be outstanding with a little more attention to detail. The pool area is gorgeous, but only open dawn to dusk according to the hotel's information. There wasn't a jacuzzi, and the pool area wasn't well-lit after dark, which might be why it closes. It would have been a nice place to end the day's sightseeing if only it were open. Other reviews talk about the remote location, and we spent around an hour each way going into the city. Relaxing here away from the crowds of Waikiki was a great vacation. I traveled with two teens, and they were much happier here than in the city. We would definitely stay again."}
{"sentiment":-0.5,"text":"Due to a medical emergency in August 2010, my wife and I were unable to go on our trip to Paris which would have taken us for a five night stay to the Orient Hotel, that I booked on the internet. We were surprised - to say the least - that in spite of cancelling our reservation 3 weeks prior to our expected stay at the New Orient Hotel, the whole amount of the $ 180 deposit was withheld. So... buyer beware !! Arnd Kaiser"}
{"sentiment":2.5,"text":"Location, Location, Location Raffaella and her staff could not have been more helpful. All speak English, all were so friendly and kind. What a great place to stay!! A quiet little street that is a 2 minute walk to a great square with cafes, restaurants (even a Canadien & an Irish Pub) & shopping. The Siene, St Chapelle & Notre Dame are in view after about 30 steps. Don`t miss St Chapelle! On a recommendation from Raffaella we saw an orchestra perform Vivaldi`s \"The Four Seasons\" in St Chapelle. (I am not a classical music guy but it was awesome!) I can`t recommend Hotel du Vieux Paris highly enough. Our magical 8 days of perfect weather in a beautiful city started at this great little perfectly located hotel."}
{"sentiment":0.5,"text":"the hotel was pretty good but i would not stay again, after i visited the other hotels they seemed more alive and entertaining toward the guests. there was live music everywhere but here. the rooms were modern and decent but could of been vacuumed before we checked in. The pool looks very nice but did not have a chance to visit it because of limited chairs and space. my only real grip is the comp system when you spend money at the casino, every hotel that was connected with the mirage offered free dinner, lunch, deals etc the mirage said i was not a high rated player to receive the comps they offered."}
{"sentiment":2.5,"text":"Great hotel, fabulous room, excellent service. Loved every minute."}
{"sentiment":2.5,"text":"The Spirit of Aloha resides at the Waikiki Prince! Feelin It!"}
{"sentiment":2.5,"text":"We have just come back from a boys trip to Vegas and the Cosmopolitan is simply fantastic. From the moment of arrival you know you are somewhere special and I'm not suprised it cost billions of dollars to build. It has a very sophisticated feel, the staff are extremely helpful and the rooms are great with one of the comfiest beds I've ever stayed in (and I spend at least 100-150 nights a year in hotels). Food was very good but the only niggle was the lack of service around the pool which was irritating. The spa was amazing and it's worth allowing more time after your massage to enjoy the other facilities - unfortunately I didn't! I've been to Vegas 4 times now and this is by far the best hotel, I hope to be back next year!"}
{"sentiment":0.5,"text":"Stayed here three days for a conference. The hotel is acutally two Sheraton hotels - the Marina Tower and the Bay Tower, which are about a 5 minute walk apart from each other. I was in the Bay Tower...which is a 3 star hotel that's trying really hard to be a 4 star. And it looks like it's trying. The hotel overall is decent - the rooms were lacking in my opinion. Nothing was by any means impressive. I think the Marina tower must be a lot nicer - at least the lobby and amenities make it appear that way. I can't say that I was ever in a Marina tower room, I can only assume that they're nicer than those in the Bay Tower. The rooms were loud, I could hear doors slamming and toilets flushing at all hours. I'm a light sleeper so this was especially irritating. The rooms had that moist, Mexico feel to them...always just a little bit damp. That has a lot to do with being right on the marina, but when I first checked in, the AC was completely off. That doesn't help either. Overall, the room was very clean, housekeeping came everyday. Staff was friendly, which always goes a long way in my opinion. Only two elevators, which are slow. I ended up just taking the stairs most of the time. Meeting space is nice, lots of rooms/ballrooms between the two towers. Parking is not free and neither is internet access. If you drive, keep your room key handy in the car. You'll need it to enter AND exit the parking lots. (I chunked it into my purse on multiple occasions and had to dig for it while cars lined up behind me. Sorry cars.) I think parking was $11/day and internet was $12/day. It added up though. Also, when you get there, the first hotel you'll see is the Marina tower. You won't see the Bay Tower. So, valet the car or just leave it running at the valet station - do NOT park - go in and check in. There's a chance you're in the other tower and lugging stuff back and forth is annoying. For the nightly rate, I think it could be nicer. The views are good - either of the marina or the bay. It's definitely in a GREAT location relative to the airport; only a couple of miles away. I'd say good location overall actually, it's within about 5 miles of everything: Fashion Valley, the Gaslamp District, Little Italy, etc. Also, great running trails just outside the hotel...run along the marina, watch the boats, it's pretty key for runners. Room Service food was surprisingly good, however. Recommend the crab cakes. Watch out for the service charges, they caught me off guard. And if this is your first visit to San Diego, take a sweater and pajama pants. I was cold pretty much every night."}
{"sentiment":2.5,"text":"We go to Vegas twice a year. This time we split our week - 3 nights at th Rio and 4 nights at Harrah's. Wish we would have stayed the whole week at the Rio. We arrived on a Sat. at 6:00 pm. Only one person in line. Check in was great-very nice gentleman checked us in. We had a room right against the elevator so it was extra roomy. Sure, the room is showing it's age but we were comped so I actually think I got more than I paid for. We had a room on the 36th floor of the Masquerade Tower. Great view - wall to wall windows. Free coffee - even though I always bring our own kettle anyway. Casino is smokey in the lowered ceiling part. We saw the Show in the Sky Sat. night. It was entertaining. We don't like the crowds on the strip so this is a great alternative. Bed was comfy. We didin't hear any noise from the pool area."}
{"sentiment":0.5,"text":"location is very good, right on the beach and just a short stroll to the centre of Pacific beach shops and restaurants along the promenade in front of the hotel (good for walking/jogging/cycling/rollerblading/skateboarding), in addition Mission Beach centre is also just about walkable in the other direction. Hotel was busy when we stayed, parking is provided for guests (for a fee) which is good because finding a space on the street nearby looked difficult. First impressions not good - at check-in i was told the room type i reserved online was not available and all that was left was a king bed room with a rollaway bed. I was not happy with this as I resereved the room many months in advance, the check-in guy said it was not his fault and eventually offered me free parking as a consolation. Rooms adequate, although nothing special, we had a partial see view room with balcony which fronted directly to the pool area, you get some noise in these rooms from people in the pool area that stays open until 10-11pm. we didn't try breakfast at the hotel so I can't comment on that. Overall not a bad stay."}
{"sentiment":0.5,"text":"Very very disappointing. I do not know why anyone would want to stay here except it is a great location. The bed was uncomfortable the comforter smelled like it had never been washed. The bathroom looked cool till I looked inside the shower and saw the mold. I only stayed one night although I had planned to stay longer. I notified the front desk of the issues but, all they did is say they were sorry, I would never go back. Lots of hype for nothing but a let down."}
{"sentiment":-1.5,"text":"We were very disappointed at the results of the service that we have \"not\" received from this location. 3 nights our air conditioning was out - in July - and we were told since July 2010 that we would be receiving a voucher for free nights stay at any Best Western - todate we still have not received it and they continue to make excuses as to why we haven't."}
{"sentiment":1.5,"text":"My husband booked the NY trip as a surprise for our 8th wedding anniversary, so once I found out where we were staying, I trawled through the reviews. I chose to keep an open mind and was glad I did. The lobby is spectacular and the staff are very friendly. We upgraded our room on arrival, at a nominal cost per night but what I hadn't banked on was that it was the size of the bed that was being upgraded and I of course expected a larger room too. The room was cosy but sufficient, that was until day 3, once the cases were spilling over with washing and the shopping bags had been accumulated. The room suddenly became oppresive. Kyrstal at reception did take on board my concerns and kindly offered a change of room on a lower floor. We travelled with another couple who had a much larger room on a lower floor, so guys I guess the lower the floor,the bigger the room. I would reccommend the Paramount and would stay there again without a shadow of a doubt and I am a pretty picky traveller. Overall, the room was very clean, sufficient for a few nights and the staff were very accommodating. Thenonly downside, not enough wardrobe space."}
{"sentiment":2.5,"text":"Great location fab rooms, excellent service and close to everything u want to see and do in Paris....a real find!!!"}
{"sentiment":1.5,"text":"Fully expecting smelly rooms and cockroaches from some of the recent reviews, I was pleasantly surprised by my stay. Stayed two nights in mid-feb in a king-sized bedroom. Room was great and you could see the hollywood sign from the window. They even had a little kitchen area with a sink and fridge off in the corner. Bathroom was great and the dual shower heads were amazing. The only disappointment was the television reception. For some reason there was quite a bit of static and none of the stations were really coming in clean. There was a diner downstairs which was nice, although it got kind of crowded during the evenings and the really low-lighting annoyed me quite a bit. We had a car rental for the time we were there and parking was super. Location was not too bad (about 15 min walk to downtown hollywood) but I would definitely recommend a car to get around the city. If I am ever back in LA, I would definitely consider booking this hotel again."}
{"sentiment":0.5,"text":"I still like the Watertown for location and basic comfort but it's slipping in quality on some little things. They used to offer a continental breakfast bar. No longer. Now you have to pay for pre-fabricated sweet rolls and coffee. I walk down the block to the Portage Bay Cafe for breakfast instead. They also changed the soaps and shampoos in the rooms. Now it's liquid soaps in dispensers and they are not good quality. They have a \"chemical\" smell to them that clings to you all day. The in room coffee changed to those machines that take a capsule and make one cup at a time. Last two stays there my coffee machines didn't work and had to be replaced. And the coffee isn't very good either. But I still get a good night's sleep and there's on sight parking."}
{"sentiment":1.5,"text":"Great location near Grand Central. Albert was excellent and Denise was very helpful. The room was the biggest we have ever had in NYC at that price and the beakers are a nice touch. The steak house Benjamin's is in the hotel and is average priced for NYC. The steaks were excellent and the a la carte sides were easily shared by three but our waiter was obviously just going to give us the bare minimum service. The head waiter was attentive and probably would have addressed my concerns but I just tipped the slackard accordingly. The valet parking is $45 and pretty timely even though the lot on 33rd St. Nice elevators too!"}
{"sentiment":-1.5,"text":"Lets just start off by saying this hotel is very nasty, the staff is very rude and dont ask for a manager because you will not get one nor a will you get there name. The hotel was nothing like there website and do not recomend this hotel to no one. The room when you walked in looks like the ceiling could fall in at any time the toilet had to plunged several times, there were ants everywhere, no heat and when reported to front desk that there was no heat we were suppose to get heaters and never did, housekeeping put blood stained sheets on the beds and when we reported it and asked to speak to a manager was told that the manager would be in, in the morning at 8:00 and come that time there wasn't a manager suddenly they were in Miami and would not be back until Friday or Monday and when asked for the name its there policy not to give it out. BEWARE STAY AWAY"}
{"sentiment":-0.5,"text":"Our trip was a destination wedding....my stepdaughter. We had to change rooms 3 times to get one where the air conditioning worked (sweltering heat was terrible). Twice we had to get the room television repaired. The small refrigerator in the room didn't keep anything cold, and was not restocked daily as advertised unless we specifically requested it. The waitstaff was terrible, which was somewhat surprising since the number of people at the resort was really low. You have to have some basic knowledge of the Spanish language as most of the waitstaff didn't speak even basic English. Even though we were were in the exclusive \"platinum\" area of the beach, the waitstaff was almost non-existent and by the time drinks were brought to us, they were usually warm or melted. Another thing is that these folks don't believe in ice or cold drinks. We would incessantly beg them for ice with the table water, only to receive 1 cube with the 6 oz. glasses of water. The food at the buffets was at best mediocre, however the meals at the specialty restaurants were much better, just not much of it. Free massages which we were promised were not able to be scheduled while we were there. There were no scheduled games or events at the beach, as was advertised in our brochures. Walking distances between our rooms and the dining areas, beaches, etc. seemed very long, up to 1/3 miles away. The flowers for the wedding arrived late, and the wedding cake we paid for did not arrive at the reception. To top off all of this, I came down with H1N1 flu which I am still recovering from!! I had to notify all 75 of the people who went with us, and several others appear to also be ill. All in all it was extremely disappointing!!"}
{"sentiment":-1.5,"text":"Really sucked I stayed at this hotel for business in October. They were still doing renovations. They put me on a floor with rooms being renovated. I stayed at hotels being renovated before, I was never placed on a floor still doing renovations. They usually close off the floor which the Bourbon Inn should have done. It was moldy and smelly. One day the floor smelled like sewage. The next like bleach and the next like acetone. I couldn't change rooms because there were none available. There were holes in the walls. I had double beds in my room. One bed had a large hole right next to the bed and the other bed had no springs in the mattress. The conference rooms were extremely small for the amount of people we had reserved for. Most hotels also offer business services. This hotel couldn't even send out fed-ex for me. The only positive about the place was the resturant was good but expensive. I wouldn't stay there again and am disappointed this is a Wyndam chain."}
{"sentiment":1.5,"text":"No luxury but good situated. Close to S-Bahn and good shopping streets. A few min away there are several good restaurants. At the same house there ar two stripclubs, but they dont disturb that much."}
{"sentiment":-0.5,"text":"The rate wasn't low enough for the terrible conditions of this part of the hotel. They should completely close these rooms while the renovation is ongoing. I wouldn't stay there again if the room was free. The restaurant wasn't worth the price and the slots weren't paying out either. Overall experience: Bottom of the barrel and wouldn't consider the hotel again."}
{"sentiment":-0.5,"text":"This is a hotel which needs a major overhaul and rennovation. Its very large and inexpensive but the check in service is horrible, no matter what time.Understaffed! There is no bill in your room when you depart so you need to wait another half hour to get a copy upon departure.. Too few people on staff and not well trained. They gave me a smoking room when I requested non smoking. Waited in line (they are extensive) about 30 min to get another room. Be advised its a tourist hotel and cheap and rooms are musty! The only saving grace is its near Penn Central and pretty central. You get what you pay for."}
{"sentiment":2.5,"text":"We visited New York in October for my 27th birthday which was a suprise from my other half. We said in the Millenium Hilton Hotel and can not believe how fantastic our room is. We were on the 44th floor in room 4405 and the view looked over where the original 2 twin towers were once stood. This was our first visit and found it very easy to move from this hotel which was classed as Down towm up to the mid town area and uptown area. We were not too far from Battery Park and Brooklyn bridge. We found that the hotels were better priced here and you got more for your money. From JFK it cost us in cab fare around 45 dollar + tip and back to JFK around 70 dollars. Took about an hour but traffic just seemed to be bonkers over there (all the time too)"}
{"sentiment":-1.5,"text":"Bed bugs! Bed bugs! Bed bugs! Bed bugs! Bed bugs! We didn't actually stay at this hotel because when we pulled the sheets back there were bed bugs aaaaalll over the place. We turned right around and told the front desk about it and were told \"we don't have bed bugs.\" They were good about giving the refund which was nice. The room was really worn down. Everything smelled like lysol and the base board was unpainted wood. Aesthetic matters. Also probably haunted. Will not stay in the future"}
{"sentiment":1.5,"text":"We wanted something cheap for Vegas, as we were going to be running around all day and weren't planning on staying much in the hotel. However, I wanted to stay somewhere nice and not in a dump. I saw online that Circus Circus had a stay three nights get the fourth night free AND we could stay in the NEWLY renovated tower. I was skeptical up until the time when we opened the door to our room. The main lobby and casino are dark and dreary but when we got to our room - it was very nice. Modern furniture, art work, new bedding, armchair and flat screen tv. The room itself was huge! The view wasn't much - overlooking the back parking lot. The a/c barely ran --- it was a little sneeze of a breeze, however we left it on all day and it seemed to cool the room down. Our room was at the end of the hall so the noise was very minimal. We never heard our neighbors or the people above us - so that was a nice thing too. They also have an in room safe, which was a welcome addition. The Steakhouse Restaurant in the hotel/casino is not to be missed - exceptional service and well worth the money we spent. We went for our anniversary dinner. It was great. The rest of the dining options left much to be desired. There are no places to sit and read a book or enjoy a glass of wine while your partner plays the tables --- so if you want to relax you have to go to your room. Which was disappointing. It would be nice if they had some decent lounges. The casino as I said is dark and I felt a little claustrophobic in there. Other hotel/casinos were much more open/airy and didn't feel as constricting. Trying to find your way around was crazy. One man on the elevator said he had to go up two floors, get off and then walk down the hall to catch another elevator to get to where he was going. Trying to find the pool was impossible and the hours were even more ridiculous! It is about a 15 minute walk (if you're a walker) to go about 3/4 of a mile down the strip to the Fashion Show Mall area. It was fine for us. I would only recommend and stay at this hotel if you can reserve a room in the newly renovated section - the rest of the property leaves much to be desired."}
{"sentiment":-1.5,"text":"This place is a disgrace for what it calls a 3* hotel. I had arrived early and expected to leave my luggage with hotel as arranged as room was not ready. I was informed to leave my bag in the reception area with other bags. No security at all. The person behind the desk was unwelcoming. The place looked like a bedsit with torn chairs. The room was on 4th floor. It had a lift but two max could get in it and if you have a wheelchair, forget this place. The whole place is horrible from decor, service and food. The room was very tiny with two very small wardrobes, the sink was in front of the bed for washing and shaving. Grime around taps and hairs. There was a hair dryer which when turned on gave a burning smell. An empty fridge not turned on. Broken cupboard door below sink. No air conditioning but did supply a fan. Very warm at night and fan to noisy to keep on. Shower and tiolet in one cupboard I would call it. had to do a ballet dance to get out of shower and dry off as tiolet is close to shower. Also had soap from previous occupants which had hairs on. Breakfast can only be described as basic. Sat down and served two rashers bacon which were over cooked, one sausage that looked like it had been cooked the day before and a greasy egg plus a slice of toast. If you do not eat any of that then you will have to find alternative eating else where. Checkout was with no thanks at all or was everything ok. Just working on computer and just gave me a dead look as handed key in. No point complaining here. I was glad I had only booked for one night and it needs condemed. Will not be back and the only thing going for this place was the location. Five mins from Oxford circus and Soho."}
{"sentiment":2.5,"text":"After arriving from a long train ride from Nice, France - we arrived at our first destination in Italy. Venice. The hotel is Easy to find (kind of) from the train Station. However after discovering Venice, nothing is easy to find with the winding streets and confusing laneways and bridges. It is very close to the train station, the welcome was very warm - friendly and the customer service was impeccable!!! We were offered a choice of 2 rooms - which we inspected and Gianni kindly advised that the woman is to choose (Jokingly) :) However I took his recommendation of the Casanova room which is in the attic and looks out over the Grand Canal. The rooms were spotless, beautiful / spacious and the bathrooms are incredible. The Shower heads are like a giant ufo :) The location is perfect. If you get lost u will find a small bar where you can have any drink you like for under 1 Euro (fontdamenta Dei Tolentini is the street its one - the bar is called - BARCAERT DA LELE) It is easy to walk everywhere - and it is close to 2 main ferry stops. We would highly recommend this hotel to any of our friends or family. Location/ Service / The breakfast and the Room are more than comfortable for the price. !!!"}
{"sentiment":0.5,"text":"I stayed here for a conference. No doubts that this is a nice resort. The views are nice and it's right off the beach, nice pool area and fire pits at night. Check-in was a bit slow and it took several minutes to \"find\" my reservation. After that, the front desk agents were pretty good. The rooms were a bit worn. The bed is nice, flat screen tv, smallish bathroom, separate mirror/makeup table. Overall, it seems like the rooms could use some updating. Housekeeping was mediocre. One day I got a paper, one day I didn't - toiletries not replaced either. I had drinks at the bar, and the service was mostly good there, too. The food for the conference was good. Overall rating: This place has a lot of potential, but just seems a bit outdated."}
{"sentiment":1.5,"text":"The stay was excellent. Although construction is ongoing it is such that it does not disturb a guest. We stayed 8 nights and all were uneventfull (the best type). The 2 bedroom suite was very nice, clean and well appointed. The grounds and location were very good. The bedrooms were totally seperate from each other. Customer care was also very good. I would definetly recommend this condominium/hotel. The pools are contraversial ie:does 4 feet a pool make, I don't think so. However they are a nice place to cool of in. Thanks Floridays and Tripadvisor for a very nice vacation."}
{"sentiment":-0.5,"text":"Old decor - very disappointed Stayed here for 5 nights. Booked through travel agency so could not cancel when realised hotel was not a modern hotel. Paid for a very good view. This was the only positive aspect of hotel."}
{"sentiment":1.5,"text":"Hotel is well placed for station, Dam Square and main canal areas. Trams from outside the hotel serve the main areas (and station) if you DO need them. Staff were all very pleasant and helpful - requests for an extra pillow and plug for the bathroom sink were dealt with promptly and with a smile. Yes - it is a warrren as, like many hotels in A/dam, it is spread over several buildings but there is a lft and you soon get the hang of finding your room. Our bedroom (304) and the bathroom were a good size. It was very quiet - with a view of an inner courtyard (and the windows opposite) but that didn't bother us. The room was hot at times so we left the windows open at night. Beds were very comfortable. A fridge (working), TV, safe and hairdryer were provided. Breakfasts were more than adequate with reasonable choices. There was hot food if you want a cooked breakfast but the cold buffet was good - cold meats and cheeses were 'real' and not 'plastic. Breads were varied and fresh. The nearby supermarket was useful for milk etc. Tip: get Dutch waffles in a pretty bue and white tin as gifts from here - much cheaper than the souvenir shops. Treat yourself to late afternoon coffee and scrumptous cakes and apple tart at the ground floor cafe in De Bijenkorf in Dam Square to keep you going until your evening meal (cost about 6 euro). Nearby restaurants include Humphreys at 312 who do a menu for 23.95 euro with plenty of choice and also do try La Piccola Trattoria at number 346. It is a lovely little Italian resturant run by two brothers and it is a little gem - 2 can eat well for 24 euro - including wine. Word of warnIng - the ticket machines at the rail stations to and from the airport only seem to take cards. If you are paying cash you need to queue at the ticket office."}
{"sentiment":2.5,"text":"I wanted to put in some good words for my friends at the Royal Playa del Carmen who took fantastic care of my wife and I while we were on our honeymoon. It was the first time that either of us had been to an all inclusive and we were both blown away by the professionalism and hospitality demonstrated by all hotel staffers from the management team, to the servers, to the cleaning crew (and of course Veronique Fincken our personal romance concerirge!). The food was excellent, the drinks were good (actually amazing if you tip as little as one dollar) and the service was unreal. I already told my wife that this is where I want to come back and celebrate all of our anniversaires! Besides all of the wonderful ammenities that the hotel has to offer, the resort is located on a beautiful stretch of beach in the heart of Playa del Carmen, so it's easy to get out and do some shopping in the city. There are also very affordable excursions to Mayan ruins like Tulum, and other adventures so by no means are guests \"confined\" as I've heard is often the case with many all inclusives. Book your next Caribbean getaway at the Royal Playa del Carmen and enjoy!"}
{"sentiment":2.5,"text":"At check in, we were warmly greeted. Our room overlooked the lake, complete with \"beware of the aligator\" signs, though we never actually got to see one. This didn't stop our son keeping an eye out though (apparently the signs are there forthe benefit of the kids). Food was good, bar was excellent, swimming pools were always clean and tidy along with the towels that were provided at poolside. Our son loved the games room and took pleasre in posting the fastest laps on the sega driving game. Room cleanliness really was excellent. We cannot praise this aspect highly enough. Hotel location on the 192 allows access to the Disney area without having to queue to get in. Local food houses were all excellent, Pondarosa, Sizzler, Chi Chis etc. When we arrived, we went to Publix, bought us a 6 can fridge bag for about $6, and two ctates of 500ml of water. These crates cost us $3.50 each. Our room had a plug in fridge with a freezer compartment. Each day we took two frozen bottles and four cold bottles of water into the parks with us. The parks typically charge $3 for a bottle of cold water. We took 6 a day saving us over $200. Not so keen on the Pirates of the Carribbean show. The show was as good as the others, the food was ok, but the drinks were very expensive. However, it was a pirate show so I gues we should have expected that! Planet Hollywood and Rainforest Cafe were first class, as was the support, advise and guidance of the Virgin holiday reps. Genuinely first class people. All in all, a great holiday and looking forward to travelling with Virgin and staying with Best Western again. Hopefully, it will not be 100+ degrees next time!!"}
{"sentiment":1.5,"text":"Recently spent 3 nights here on a business trip. Wonderful rooms with very comfortable beds, interesting bathroom design with shower and separate tub, open to the sleeping area with a great view (from the 11th floor). Excellent bar staff, particularly Jesse the bartender. Makes great Cuba Libres! Attentive staff and very professional atmosphere, no drama. Highly recommend."}
{"sentiment":2.5,"text":"We stayed here while on a Tauck tour, so the cost was included in our tour package. The rooms are a good size, the bathrooms are wonderful,oversized with a separate tub and shower. Open the windows to here the sounds of Paris or close them for complete silence. The staff is all very polite and helpful. We had a problem with our air conditioning, after notifying the front desk, it was fixed very quickly. The concierge desk was very helpful on several occasions. The breakfast buffet is unbelievable!"}
{"sentiment":1.5,"text":"Rooms are well priced clean and bright well maintained beds how every are hard as rocks had to call down for a blanket and use coverlet as a mattress pad.very annoying trying to get younger girls up to clubs they got mad when they wouln't go"}
{"sentiment":-1.5,"text":"The worst hotel I have stayed. No elevator. No chairs, closet, table. Room was so small that you cant even turn around. The bathroom was small. Hallway and floor noise all day and night. I requested another room and the staff never came back with an answer. I wasted my savings in that little rat-hole"}
{"sentiment":-0.5,"text":"There are some positives about this hotel... The location is great (out of the way but well connected to the subway/mass transit), the rooms are a good size, and the view is incredible. However, we experienced a number of problems which made the stay almost unsatisfactory. First of all, we came in and wanted to check out the refrigerator... but it wouldn't open for some reason. Then we noticed there was a cup missing and hair and a stain on the bed. We immediately called Guest Services and they advised they would send an engineer and house keeping up immediately to rectify the issues. We then went out of the room for a few hours to go explore. When we came back the bed was in exactly the same condition as we left it and the refrigerator still would not open. We called back down and they replied, \"Oh, house keeping said they already changed the sheets.\" This was, however, was a complete lie because we had moved pillows and the sheets around and they were untouched. After explaining this to the front desk manager she replied, \"Oh, OK. Do you still want the sheets made up then?\" Flabbergasted, I replied, \"Yes! That's why I called the first time 3 hours ago!!\" I also made sure to tell them to come after 6:30PM b/c we were in a rush to get to a dinner reservation (it was 6:00PM when I called). Five minutes later, however, both housekeeping and \"engineering\" came up and I had to explain again to please come back at 6:30. Fortunately, this time when we returned from dinner, all problems were solved... or so we thought. The next morning when we took a shower, there were long and nasty hairs all in the tub and on the tile wall of the shower. We hadn't noticed it the day before because we hadn't used the shower. This clearly showed us that they either did not clean at all or did a totally unsatisfactory job of cleaning. Overall, it's a decent hotel - fortunately, we paid a lesser rate through Priceline. However, I'm a gold member and have come to expect a certain level of service which, had I paid full rate, I would be completely dissatisfied by this stay. Management was, in general, indifferent and lackadaisical Only stay here if you get the cheapest rate possible. ."}
{"sentiment":0.5,"text":"I stayed here for 1 night with friends. We were already paying for a hotel in Anaheim, but we wanted a place in Hollywood as we were going out for the evening. We paid about $75 per room. The good thing about this hotel is the location - about 5-10 minutes' walk to The Walk of Fame and other attractions. The room was large. There was hanging space for clothes and the sheets seemed clean. The bathroom door did not shut completely and the room was quite dark, partly due to the lack of window light. When I opened the curtains in the morning the view was a brick wall and there were pigeons nesting on the window ledge which was very messy. The free takeaway breakfast was tea/coffee and fruit, pastries and donuts. If you are on a tight budget, the hotel is OK. I did not mind staying here for 1 night - it was really just a place to sleep for a few hours after a night out. I would not stay here for an entire holiday."}
{"sentiment":2.5,"text":"My 16 yr. old daughter and I spent 5 nights here and loved it! Very conveniently located for Soho shopping, Little Italy, and China Town. It was great to walk out the hotel door and be right where you wanted to be. We found the hotel to be clean, and all the staff we came into contact with were very friendly and helpful. We did have an issue with the television, we called the front desk and they sent an engineer to our room, and it was fixed within 15 minutes. The room service breakfast was very good. However, I can't say the same for the burger i had ordered. The burger was a very thick one, and that is okay, but it was way over cooked and very dry; it was a total waste of money. We were on the 11th floor across from the elevators. We could hear the subway, but could not feel it, it really didn't bother us all that much. Another reviewer mentioned that Little Italy was disappointing. Well, it is only two blocks these days as China Town is taking over. The two blocks of Little Italy are great, the only disappointment is that there is not more of it. The taxi ride, with tip, to Time Square ranged from $16-$20 if you are wondering. Well, we had a great time, loved the hotel, staff, and location. Yes, the room was a bit small, but I understand this is normal in NYC. Besides, we were hardly in it for any length of time other than sleeping. This was our first trip to NYC, and we will definately be returning and staying at this hotel!"}
{"sentiment":2.5,"text":"It doesn't look like much from the street, but once you're inside, it's a comfortable, well-staffed, quiet hotel. And for anyone arriving from Logan Airport, the hotel couldn't be easier to reach: Get on the Blue Line, go to AQUARIUM, and you'll find the hotel entrance directly across the street from the T-station exit!"}
{"sentiment":-0.5,"text":"Despite costing $300 per night, the room felt like a cheap motor inn. The bathroom had a shower only (no tub) and a small sink with very little counter space to put your toiletries. My room was noisy - continuous sound of the elevator , TV in the next room, traffic, phone ringing at 4 am. Internet and parking will add extra $60 each day. Prominent and tacky display of candy bars labeled \"feed the body, nourish the soul\" with the warning that if you remove one, it will cost you between $4-5 (plus 9.5% tax) and will \"appear on your hotel account within 10 seconds\". I have stayed in several other hotels in SF which were much better. I chose the Westin this time because it was located near the convention I was attending but would not stay here again."}
{"sentiment":-1.5,"text":"My sister and I had planned my mother's 60th Birthday Family gathering for a 1 1/2 years and decided to take her to Vegas and decided to stay in a luxurious hotel. Caesars Palace is what we decided on and also due to the fact it is centrally located. We've stayed at MGM, Luxor, Mandalay Bay & Flamingo and staying at Caesars was a huge, huge disappointment. We had a connecting room with 2 double beds, no dressor, no coffee machine, no ice bucket, no full length mirror in the room, no magnifying mirror for makeup in the bathroom, no extra blanket in the closet, the TV's were grainy, wallpaper in the bathroom was peeling, the rugs were pulling away from under the baseboards, no mini bar or fridge...should I continue... This was our mother's first time in Vegas and the experience was not great. My daughter said she perferred the Flamingo...that says something. We wanted this to be very special gethering for our mom/grandma and the hotel was not as it advertises itself."}
{"sentiment":2.5,"text":"Stayed at Paris for one night in March. Wife and I always wanted to stay here. We are members of the hotels slot club so we frequently get free or discounted offers for hotel. We checked in early evening on weeknight. We must have timed it right, since their was hardly any line at counter. Hotel staff were very friendly. We mentioned this was our first stay at Paris and asked if any complimentary upgrades were available, or if we could have one of the newely remodeled rooms. We were given a great room on 29th floor facing the Paris Balloon, Bellagio fountains, and Eiffel tower. Room was very clean, belldesk had luggage up to room in a few minutes. Baths were nice all marble with seperate glass enclosed shower and tub. We ate at the Paris buffet for dinner (skip it) not worth the $53.00 we paid. Gambling was pretty good at property. Found lots of $10 dollar tables, and even won a little on the slots. Common areas of hotel were kept clean, and we never encountered any rude staff. Hotel Bakery / Sandwich shop was excellent we at Breakfast and lunch here. Wife loved the Chocolate Gelato, and I enjoyed the vanilla eclairs. Would stay here again!"}
{"sentiment":1.5,"text":"Although it took a couple of minutes to find, it was worth the effort. My room was spotless, and had all facilities required. Friendly and helpful staff as well as a good, however basic, breakfast. I would definitely consider Deniz Houses when next in Istanbul"}
{"sentiment":1.5,"text":"Pretty standard Marriott rooms. Very clean and updated. In a good location. The service was outstanding...very welcoming and accommodating. Had great nights sleep. Location was perfect for me. Close to shopping, transportation and dining options."}
{"sentiment":0.5,"text":"My husband and I stayed at the Aloft on the last night of our one week trip to Arizona. We chose this property due to it's proximity to the Phoenix airport. There is nothing wrong with this hotel - it was clean and had the employees were friendly - we were just not very impressed. Part of the problem, for us, might be that we live in DC where there are great, boutiquey hotels. This Aloft just felt like it was trying way too hard for that boutique feel and falling flat. It seemed to me like a very average hotel whose mgmt did not want to put in the money to make it nicer so they made it \"different\" with 70's style decorating and an attempt at a retro feel. We went to the bar, for a drink before heading out to dinner, during happy hour. I asked the bartender what the happy hour wines were (they were not listed anywhere); she did not bother to tell me that the ones I chose was not a special. I noticed it when I signed the check. We paid $159 for our stay - for that amount I would suggest a hampton or that type of place."}
{"sentiment":2.5,"text":"Charmed and relaxed is the overall feeling you are left with after a stay at The Toren. From the welcome we received until the time we left, the staff, decor and general ambiance of this hotel is superb. After staying many times at the five star Hotel Pulitzer, we felt that this hotel had become more suited to corporate clients and a little impersonal. We were looking for a hotel with a bit more of a European feel, we found the perfect place in The Toren. Can't recommend this place highly enough."}
{"sentiment":1.5,"text":"Ok, so first of all this review is long overdue. I wanted to write this right after I got back from my trip, but somehow never found the time to do it and eventually forgot about it. Our (my grandma and me) stay at the Tropicana was in June 2011 and my graduation gift. In the preperation process for the trip I contacted Nicole Marshall whether it would be possible to receive a room upgrade, since it was going to be my first time in Las Vegas, which she confirmed after a few days. Thank you very much, Mrs. Marshall! When we arrived at the Tropicana the first inconvenience was the fact that we waited in line for about 50 minutes although there were only 3 other guests in line before us. I think that 2 employees at the check-in desk are just not enough for a hotel with over 1400 rooms. When we finally stood in front of the lady that would check us in, she kept looking for our reservation in the system. It took her another 15 minutes to actually find it. Unfortunately she told us we would have to stay in a smoking room for our first night, because there was no other Strip View Room available at this time. Well, we weren't lucky about that, but there was nothing we could do about it. We were told to come down in the morning again, to check if another Strip View Room is available. The room we got the next day was great and made up for Besides this there was just one other unpleasant incident one day before out check-out. My grandma asked at the Concierge desk, if there was any possibility to weigh our luggage, so we wouldnt have to pay an extra fee at the airport. She was told \"Of course, just bring down your suitcase and we will put it on a scale.\" So, that's what she did... But instead of actually getting a scale, the lady at the Concierge desk apparently couldn't remember that she said that and told my grandma that there was no way to weigh her suitcase. When my grandma told me about that I couldnt believe it, so we both went down there with our luggage and suddenly the lady seemed to remember what she said and it was no problem at all to check the weight of our suitcases. I don't know if this was just a misunderstanding or if employees just like to kid around ?! Nevertheless, apart from this everything was really nice. The renovated rooms are fabulous and the beds are really comfortable! The pool area was a nice place to relax and catch some sun and the Southbeach Marketplace is a pleasant place to get a snack or a tasteful breakfast. I really recommend this hotel, because now, with the renovated rooms I think it really can compete with other big hotels on the Strip. Next time I will be in Vegas, there is a high probability that I will choose the TROPICANA again! PS: Although I am from Germany I decided to write this review in English, because this way there are more people I might be able to help with this. If there are any further questions, feel free to contact me."}
{"sentiment":-1.5,"text":"It's 2012; what kind of hotel still charges extra for internet connection? These days, that's like charging extra for electricity or water (in Vegas, it would actually make a lot more sense to charge for water than for wifi). But at TI, you get to pay $18 on top of your room rate per day PER LAPTOP?!? My wife and I thought it would be nice to stay at a \"4 star\" hotel on the Strip for our weekend getaway, but the price gouging at TI is so blatant and in-your-face (food at The Coffee Shop is way overpriced too), that it left a bad taste in our mouths. You're paying for nothing other than location. We'd have been happier to stay at a standard hotel somewhere else in the city."}
{"sentiment":0.5,"text":"Vie your options first View from my room on the 14th floor"}
{"sentiment":1.5,"text":"Stayed at Bally's from October 2 thru 5th. I have stayed here before several times and have always had a good experience. The rooms are older, but clean and bigger than most of the other strip hotel rooms. The staff is always friendly, which makes the stay more pleasant. The casino is \"tight\", but that's about par for Las Vegas, after all they did not build those BIG hotels on winners. I did manage to win $ 400.00 on a video poker machine the day I left which help cut my losses. Another thing I like about Bally's is it seems to attract more people my age (45) or older....not so many of the \"kids\" that just want to get drunk, loud and make an butt of themselves. I would defiantly recommend Bally's if your looking for a classic hotel that is comfortable and friendly. If you are looking for top end luxury with snobby employees and guest...don't stay here."}
{"sentiment":-0.5,"text":"Myself and my boyfriend have only recently returned from weekend break in Paris. We booked the Duquesne Eiffel Hotel as it had such good reviews on trip advisors and as it was our first visit to Paris we thought it was a safe bet. Unfortunately this hotel was the only downfall of the weekend. When we arrived to book in we were told that a \"regular customer\" had decided to stay an extra night and that they had no room for us even though we had booked on line months before our trip. The hotel found us a room in a nearby hotel which we stayed in for our first night of the trip but then the next morning we had to check out of this hotel and head back to the Duquesne Eiffel hotel to check in, not an ideal situation. Another couple staying in the hotel the same weekend had a similar problem, they had a room but it was not the room they had booked. The hotel itself is quite nice, the staff are very friendly, the rooms are nice and the location is good too. When checking out of the hotel I paid by credit card, I then noticed a week later that the hotel had taken a further payment from my credit card, they never contacted me to say they were making a further deduction or give an explanation for the deduction. I'm currently waiting for them to come back to me on this! Over all I was very disappointed with this hotel and I wouldn't stay there again!!!!"}
{"sentiment":-1.5,"text":"I and my family stayed here during our 4 day vacation last November. The hotel was ideally located near Central Park. and walking distance to most attractions at Broadway and Times Square. However what turned out next was totally unexpected. First they gave us a room at the smoking area but during our reservation we specifically stated we wanted a non smoking room. We were later informed that the hotel is fully booked and that there are no more available rooms left. We had no choice but to get it. Secondly upon entering the room we noticed that the airconditioning unit was not working. We repeatedly called the front desk and duty manager but we were surprised to hear their explanation: Sorry sir its the time of year when all airconditioning units are being serviced for the upcoming winter season. You could just open your windows if you want your room to be cooler. They even explained that this is occuring at all their holiday inn and holiday inn express hotels in new york. That realy made our stay uncomfortable. We called the holiday inn at west 29th street and asked them if they are undergoing the same procedure. The manager there denied this and told us that their airconditioning unit was working fine and no scheduled interruption was ever made. This contradicted to what the manager of our hotel had to say thus we just decided to trasfer to a different hotel the next day and asked them to refund us of our payments for the remaining intended duration of our stay. The duty manager was apologetic and told us that night that they would just not charge us for our stay for the night. However upon check out the following day they still billed us for the room and told us that no such endorsement was made to the front desk. We were so dissapointed that we just wanted to get out of the hotel and enjoy the remaining days of our vacation that we decided to let them charge us but not after informing the manager and some of the guests at the reception of our horrific experience. Fortunately before grabbing our ride the front desk officer approached as and told us that they would just reverse the charges and apologized for their mistakes. Our conclusion: Next time never choose this hotel again."}
{"sentiment":1.5,"text":"We stayed for 5 nights at the hotel with 6 friends. We felt the whole ambience was exclusive and yet cosy. The staff were friendly and went out of their way to help with any queries. The rooms are a little small but all individually maintaned and decorated in the Napoleonic III style which was fun. We loved the chandeliers. The situation of the hotel in the 7th was perfect with easy access to most of the sights and only 10 minutes walk from the Eiffel Tower. The only negative was the small breakfast area. Overall a great stay! Peter and Debra Hobbs ... GUERNSEY"}
{"sentiment":2.5,"text":"Super Weekend I need to tell you how much fun we had staying at Bryant Park. Every single employee we encountered was nicer than the last. Of the many times I have stayed in NYC, this was perhaps the most enjoyable. It would be hard to give you names of the best employees, because all were so nice - from the doormen to the people at registration to the concierge. I would love to return. K L"}
{"sentiment":2.5,"text":"Do not stay here if you are on a budget!!!! Stay only if you like a nice slightly upscale place and don't mind paying for nice things. Just for fast passes to Universal and Islands of Adventure makes it worthwhile. The rooms are clean, restaurants have great food . The kids enjoy the pool and slide. Expect to wait for poolside service as this is the only bad thing in the hotel. Other than that its a great place to stay. Would stay here again and again and again............."}
{"sentiment":1.5,"text":"We stayed here for 1 night in september. The room was a king & it was spacious enough. The staff however makes this hotel so good. They are incredably friendly! I forgot something in my room & they shipped it to another hotel for me (ok it dit not arrive but it wasn't really their fault). Efficient valet service (bit pricey though). Nice croissants at breakfast (being european we appreciated this after a week of muffins & bagels) In a whole: really nice hotel. Room was nice, staff so friendly & nice breakfast. Maybe just one minor glitch: the aircovents in our room did not close completely & we couldn't find where we could switch it off (don't think you could). So it was a cold & drafty night."}
{"sentiment":2.5,"text":"This Hotel is centrally located, Rue Cler is wonderful. The room was spacious. We stayed at the top level, perfect for a family of 3. The personnel was very helpful, and we were treated as friends. Just Great."}
{"sentiment":-1.5,"text":"First of all, this hotel is in a great spot...on top of the train station. Easy to get on the metro, rent a car, or catch a train, but--and this is a big \"but\"--their staff was extremely rude and arrogant, and doesn't know the first thing about customer service. I remembered choosing between this hotel, and the hotel expo on hotels, and choosing this one because it has a fitness center (use not included in room rate), and because they offered a free breakfast(or at least I thought they did). Upon check in, I asked the deskperson if the room rate included breakfast. He said \"yes\", and that there was a buffet-style breakfast each day, and that the cost was 2 euros. Free?...2E?...whatever, \"close enough\", I thought. Next morning, we come downstairs hungry, and the woman behind the register at the buffet asks for 25 euros for breakfast! I tell her that our room was supposed to include the buffet for a special price of 2E. She responds that there's no 2E breakfast and that there's absolutely nothing she can do. I remain calm and ask who I can talk to about it. She points me to the front desk. I go to the front desk and speak with another gentleman (the arrogant one), explaining the situation. He says the same thing as the woman at the buffet. I explain that I remember vividly, choosing this hotel because they had a special deal including breakfast. He says \"estas equivocado\"...you're wrong. Through all of this being told that I'm mistaken and that there's nothing they can do, I remained very calm and polite. And finally, I tell him that \"in the future, you all should check to make sure that your webpage is updated and accurate.\" He says to me, \"there's no problem with the webpage.\" To which I respond, \"I distinctly remember seeing free breakfast on the webpage.\" And he says (with nose high in the air), \"no es posible\"...that's impossible. The most upsetting part of all this was not the fact that we didn't get what we thought we were getting when we made the reservation, but the fact that they were not willing to consider--for even a moment--that THEY could be wrong. And on top of that, we're talking about a buffet here. They're gonna cook the food anyway, either it gets eaten or gets thrown away. Either they could get 4E from us, and we would eat some of the food they would be throwing away, and leave satisfied customers....Or they could insist that I was wrong, do nothing, throw away the food, get no money, and get a bad review for their rude service...which they have now gotten. So take your chances if you want, but the expo is less than a block away, and comparably priced. I would never stay at the Barcelo Sants again. As a hotel, to think you can get away with giving terrible customer service is unacceptable."}
{"sentiment":2.5,"text":"Try and rent a condo or townhouse on the Pointe property instead! I found mine and rented it for a week on [--] and typed in Phoenix. The Pointe has many places for rent and for less than the hotel.... ..You can stay on and use all the facilities of the property while enjoying all the amenities of home. You want room service ...it will be delivered! All places come fully equipped and have kitchens, washers and dryers and some even have HUGE patios!!! Renting a condo is definitely the best deal at the Pointe!"}
{"sentiment":1.5,"text":"I stayed at the hotel for one night, while on a business trip to Santa Monica. The room and bathroom was clean. I had a room right on Santa Monica boulevard so it was a bit noisy due to the traffic, however, it wasn't that bad. Hotel amenities were fine, with the hallways being outside. The outside looked older than the inside, but to me the inside was where it counts. The free hot breakfast was done outside in a covered patio area. Very nice to eat outside and the weather was pleasant. In other times of the year (this was Feb), they may move it to another area. Food was ample and good. Liked the biscuits and gravy quite a bit. Pancake machine was cool. Overall it did the job, so I can't really complain."}
{"sentiment":2.5,"text":"After taking my 77 year old father on a 7 day cruise I rented a car in fort lauderdale and we drove down to key west. I have visited the keys several times over the years and wanted to stay in key west this time. I booked the best western because of the reviews and price and was not disappointed. It was everything they advertised and then some. Some of the reviews I had read complained about the airplanes flying over. If you don't like planes this may be an issue. I observed approx. 20 - 25 planes a day and 80% small to mid size prop planes. I did nt hear any planes after 8 OR 9PM. The only other issue I could see was the location to town, but I did see the trolley stop in front of the office about every 30 min.. We stood at the pool and waived on the live web cam to everyone back home in the snow. The complex was very clean and very well maintained. The staff was very friendly and helpful. We stayed near the pool and had a screened in porch. I've taken the time to do a review on any hotel before this one, so that should say it all."}
{"sentiment":1.5,"text":"Hi, I enjoy reading these so I thought I would add my own.....Loved the Bellagio. We reserved a suite requested non-smoking but didn't get it, but our view was amazing!! Didn't smell any smoke, in the room, or on the floor. Bathrooms wonderful, all the toiletries you need from shave gel, to mouthwash!!! Need some upgrades on their tv and remotes, but I guess most don't watch tv? Staff attentive, but somewhat aloof in the restaurants, and gift shops,etc. Would definietly stay again!! Beds are very comfortable!!! Can't wait to return!! Enjoy!!!"}
{"sentiment":2.5,"text":"Clean. Friendly staff. Excellent motel. Close to major highway easy access on and off. Recommend to anyone."}
{"sentiment":1.5,"text":"Hotel is located in a great area, walking distance to lots of shopping. Remember when staying in San Francisco and taking your own car parking is expensive everywhere. Try to get a package deal with parking if possible. My husband and I felt the staff were very nice and the rooms nice and clean. I would recommend this hotel."}
{"sentiment":2.5,"text":"We were absolutely thrilled with this hotel. You never know what you are going to get when you book a NYC hotel, but the description listed was exactly what we got. Clean, roomy, great location, great staff and a bargain price. We will stay there again! Thank you!"}
{"sentiment":2.5,"text":"We stayed for five nights B&B in the second week of May. The hotel is wonderfully situated for Prado, Retiro Gardens, Botanical Garden, Reina Sofia and the west end, with short pleasant strolls to all of them. The hotel exits onto a small civilized plaza with a selection of nearby eating and drinking places and is urban and smart. There are nearby convenient short bus rides to other major parts of the city. Traffic noise is negligible and good windows keep out normal street noise. The reception area is cool and sophisticated and the courteous staff responded very well to polite communication, being pleasantly helpful to non-Spanish speakers. The lifts came quickly. Our room was clean, cool, quiet and very comfortable (except the night Atletico fans besieged the neighbourhood in some wildly significant football victory ... Oye Oye Oye!). The generous and varied breakfast is served in restful modern surroundings with good light ambience. You may safely ignore any reviewers that complain of a long walk to serve themselves - the breakfast is indeed spread over three rooms but is no more spread out than in many single restaurant rooms elsewhere. (Also ignore weird reviews that complain that the only natural light come from the windows - where else did they expect it to come from?) We ate dinner once - it was served in a very friendly and professional way and was excellently prepared albeit from a slightly restricted menu, which is why we ate out on other nights. We did not use the spa so cannot comment."}
{"sentiment":-1.5,"text":"Not knowing the area at all, but seeing on the tourist map that Seattle provides it looked like this hotel was by Seattle Center on Aurora Ave. After a 20 minute ride and a $30 taxi charge from Pier 69 we reached the hotel. We explained to the day manager that we would like to transfer to either a Comfort Inn or a Choice hotel. He said that the closest was 13 miles north of Seattle. We tried to look hotels up on their one lobby computer (the monitor was behind a plastic window) but he had accidently unplugged it. Once plugged in their system was so slow that we decided to use out cellphone. We went up to our room (having to access the elevator using our room card which made us wonder about the safety of the area), made some calls and found a Comfort Inn and a Quality Inn at Seattle Center. We went downstairs, informed the mgr and asked to be transferred. He refused. We called a taxi, spent another $30 and traveled back to the city. The manager intentionally deceived us and then conned us into staying."}
{"sentiment":2.5,"text":"Rincon of the Seas is more than a hotel... is a wonderful sanctuary, just awsome. As soon as we arrived we noticed the warmth and welcoming service of all the employees, during our whole stay every employee we walked by greeted us and smiled. Excelent service. The front desk staff is very accomodating and willing to answer all your questions and help all the way. Since we got a great deal ($99 dollars a night) with breakfast included and a $50 dollar credit in Food & Beverage, we stayed five days (mon - fri). We noticed that during weekdays there are less guests, so you have this great feeling of privacy, as if you had the place all to yourself. The hotel has a great Hindi - Tai decoration motif, you will see a lot of carved wood furniture, statues of Shiva, Kali and other Hindi staples. All so beautiful. It gives you a vibe of peace, very Zen. By all means pay extra for the ocean view rooms, it makes a great diference, rooms with ocean views are in the main building, floors 4 & 5. (We got room 521 (see the pictures), it had a fabulous view, even from the bed I could see the ocean. If you get a room on the side wings you will face the courtyard. The good thing is that since the hotel has a lay out of a \"U\" all the balconies look inwards so there is no parking view, or garbage deposit view, the worst view you could get is a huge palm tree right in front of the balcony. Rooms are clean and comfortable, this is not a luxury hotel, so you wont find much amenities in the room, there is no coffee maker,however ther is a mini fridge so you can buy snacks and keep them there, no mini bar, no internet in the rooms (there is Wi-Fi in the lobby but it reached my room in the main building, I'm not so sure about the rooms in the side wings). There is no pay per view, just regular basic cable, which is fine with me, who comes on vacation to watch TV ? Another thing is that they leave two extra bath towels for you to use at the pool, there is no pool stand so you have to take the ones they leave at the room and bring them back with you to either let them dry in the room or call to have them replaced.The room it self was in very good condition, housekeeping was very attentive with us, always left extra towels and soap, even friendly notes. Close to the resort (maybe two blocks away) there is an Econo supermarket where you can stock up on everything from beer to ant type of food and keep it in the mini fridge at the room. The food at the hotel is very good,a little less expensive than the food of hotels in the San Juan area. The portions are massive, the Cobb Salad is great and is big enough for 2 people so be careful when ordering, for example, we ordered a fajita trio dish which comes with a plate of tortillas and plate of grilled chiken, skirt steak and jumbo shrimp. My husband and I ate till we were stuffed and there was still enough for two more persons. And the dish just cost $11 dollars. *** Tip: 1- Take advantage of the \"Day's Special\" for $14.95, it includes soup of the day , house salad, and the entree thats on sale that day. 2- The Room Service Menu is the same as the restaurants, but they charge you gratuity plus a service charge for delivey, instead you can call the restaurant or the pool bar, order, and pick up yourself, so you get to save some good money.**** We had dinner one night in Deco, the signature restaurant of the resort, it was great, the service was awsome, we had a Seafood Asopao ( spicy soup) just perfect, and we tried the Pork medallions in passion fruit sauce, it was excelent. You gotta try the pecan cheesecake, heavenly!!!! On another night we did the \"Dinner under the Stars\", for $125 dollars, you gotta reserve ahead. It was sooo romantic, they set a table for you right in the beach,decorated with flowers and candles, very romantic music, and they prepare for you a very special three course dinner while you drink champagne or wine and see the sunset or gaze at the stars. We reserved after the sunset so we got to look at the stars and enjoy the full moon. A must do if you are on your honeymoon or aniversary!!! The beach area is very nice, there is jet ski rental for $55 dollars and Kayak rental for $11 dollars. In the afternoon you can sit at the beach and watch the most romantic sunsets, the pool is big but shallow, around 3 feet, 4 feet near the swim up bar. It was very clean and was open since 8 am. Since its summer there was a camp for kids, everyday they had surfing lessons in the pool for kids 6 to 10 and at the beach for older kids. There's a playground for kids right in the side garden.There is also a game room open 24hr. My husbsand and I dont have kids but we went a few times and had fun. On weekdays there is really no nightlife going on unless you have a car and go out, there is a movie theather 15 minutes away, several restaurants, bars and pubs also are close by. During the weekends the hotel has a wine bar that features live music, kareokee and salsa lessons. I dont understant other reviwers who take their time to complain about silly things,and spend their precious vacation time complaining about everything. why come to a hotel to look under the beds, under the sinks and swipe your fingers under every nook and cranny looking for something to complain about? Vacation is about fun, relaxation, about leaving it all behind . I will definetly recomend this place to everybody, It may not be as luxurious as the Caribe Hilton in San Juan but it sure beats them in value,quality and most of all in Guest Service. We already reserved for next summer, cant wait to go back!!!!"}
{"sentiment":2.5,"text":"We stayed at this hotel for only 1 night at the end of August. Despite the fact that our stay was short, I was very pleasantly surprised by the service we received. Prior to our visit, I had emailed the hotel a couple of times with questions. Each time the hotel's response was quite prompt and very helpful. The Executive Club was wonderful - a nice selection of good food/snacks (hot and cold) and at cocktail time there were 3-4 bottles of champagne on ice. The executive lounge had a nice balcony overlooking a quiet side street. The room and bathroom were clean and elegant looking. The location requires a tad of a walk to various sites. The only downside to our stay was that the carpeting in the hallway was being ripped up in the AM and made quite a bit of noise/unable to sleep - guess we just were unlucky as to our room assignment! The concierge was helpful with a dinner recommendation that was delightful."}
{"sentiment":0.5,"text":"My boyfriend and I stayed here for 3 days in March as part of our two week holiday. We arrived at about 8pm and although dark had no issues finding our room as others have mentioned. There were signs and the map wasn't difficult to read. We had a kingsize room in building 37, the walk was quite nice and we saw turtles most days! The Food Court had quite a good variety of choices. We bought the refillable cups and made many trips to refill them - making them excellent value at $12.95. We also liked the boat to Downtown Disney, although the queue was quite long at peak times - made a nice change from the buses. We also rented one of the pontoon boats to take out on the river, this was a fun way to spend half an hour. The only real downside to this hotel for us was the soundproofing - on several occasions we could hear the people upstairs talking and using the bathroom. Having said that we probably would still return to this hotel as the overall package was good."}
{"sentiment":2.5,"text":"Perfect location right at the Rialto Bridge. Our rooms were spacious and spotless. We had breath taking views of the Grand Canal right from our room. A delicious breakfast was included which we enjoyed on the private patio right on the Grand Canal. The concierge staff spoke perfect english and helped us book an amazing gondola tour and a tour to Murano. I'd stay there again and again."}
{"sentiment":2.5,"text":"Hotel staff and accomodations were excellent, room was large and quiet. Great location with lots of dining options within walking distance and in the Florida Mall. In-hotel restaurant/bar featured 2 for 1 specials during Happy Hour."}
{"sentiment":-1.5,"text":"Stayed 2/20 - 2/23 (Only because they had charged ALL night up front- by mistake?) Checked In with the rudest Front Desk cleark I have ever dealt with. Stayed in the new Rush Tower $160 for a Corner Suite on a weekday - supposed to be VIP, the room was nice but $10 for in room coffee from a Keurig and styrofoam cups with \"handi-pac\" sugar? $8 for a bottled water? Extra charge for Internet? The hotel did its best about every 5 hours or so to make our stay a living nightmare (Maids knocking on your door @ 8AM to see if they can clean your room - Construction @ 6AM that sounds like a truck is running into the building over and over again - Hotel computer systems crashing every 3 hours so no one knows whats going on with room charges (At this time I have been charged for 5 nights and only stayed there 3 - no one seems to be able to fix it) - When I asked to speak to a manager I was told he was very busy and would not come to the Rush Tower - When I demanded to speak to a manager I was told I would have to go to the other side of the property to the Main registration area as thats where their offices are - I went over there and the manager still refused to come out - I could see why EVERYONE in that lobby was angry - NEVER - EVER - EVER again !!!!!!"}
{"sentiment":1.5,"text":"the reception was very good, staff was very helpful and knew English . Breakfast was a good spread . Location is excellent, just 2 min walk from termini. The hotel is very nice, good lobby with neat dining area . The hotel is located in a old structure . The rooms are bit old but very clean and room service is great. The bathrooms are done up newly, clean with warm water and good facilities."}
{"sentiment":2.5,"text":"Rooms, lobby, staff, food and beverage, location; all ideal for us. Appreciated the Love Thy Neighbour (Canadians) package. Our stay in Seattle reconfirmed our affection for our Northwest Coast neighbours. We hope to return soon, perhaps to take in Porgy and Bess."}
{"sentiment":1.5,"text":"We stayed three nights at the Ibis North Point prior to leaving on a cruise. We really liked the area as it retains some authentic character and bustle; it is very well served by bus and metro with an MTR station only 200 metres away and was very easy to access from the airport with an express bus service dropoff directly opposite the hotel. The Ibis was clean and tidy with exceptionally helpful staff. We upgraded to the 'deluxe' room on the first night and this was extended for our whole stay (despite originally being told we would have to move). Deluxe in this case meant the spectacular harbour view rather than anything else. The room is tiny but functional. When I say tiny, I am not exaggerating - you had to move the bed over to access both sides of the bed and it was definitely smaller than a north american queen size. The mattresses are also very much on the firm side. There is barely enough room besides the bed and a wall shelf and chair for anything else, including luggage......Forget swinging a cat, there's barely enough room to swing your arms. Given the price for the room, this was not unexpected and still represented great value for money. The optional buffet breakfast was very good for the price and well worth considering if you are planning on a day of sightseeing. If you need room to move about or are looking for a hotel with the frills of a north american chain, then this hotel isn't for you. If, however, you are seeking great value accommodation and will be out and about all day, then the Ibis will make a worthwhile option for a budget stay in an exciting and fascinating city."}
{"sentiment":2.5,"text":"We spent the last four days of our Turkey vacation in this boutique property in Cihanger after reading all the recent glowing reviews in US travel magazines. They did not prepare us for how stunning this suite hotel is. Every room detail is spectacular, even better than their website photos. We were in sea view suite 52, with panoramic views over the Bosphorus and the sights of the historic district. It was stunning. This is from someone who has had sea view rooms on the Riviera and in Positano. The location is very good for experiencing the real Istanbul, but not as great for seeing the sights in Sultanahmet. We found the front desk staff, Murat, Aykut, and Onur to be very helpful and thoughtful. We thought the amenities to be world class, e.g., Molton Brown, and the breakfast spread to be very good. There were a few minor services glitches, not unreasonable for a new hotel. Overall, you will look long and hard to find a property like this in a major tourist location for under $250 anywhere."}
{"sentiment":2.5,"text":"I had a wonderful stay in the hotel recently. Though it was a short 2 nights, I enjoyed myself a lot as I was greeted with a warm smile by the Front Office Receptionist when I checked in at 1045pm on Friday. She was quick in her task and checked me in within 5 minutes to a room with a fantastic view to the ongoing Sand's Integrated Resort which is under construction. Did not had breakfast in the hotel as the Raffles City Shopping Centre is spoilt of choices of F&B and I enjoyed my usual sandwitches! Service at the gym was great and enjoyed a good work out with the assistance of the gym attendant early in the morning! I shall return to the hotel in my next trip to Singapore and do not hesitate to recommend the hotel to all my friends."}
{"sentiment":1.5,"text":"Nice clean hotel with beautiful room and bathroom and grounds. PROS: CLEAN, modern, spacious, quiet, large casino, lots of amenities. CONS: Bell hop service disappointing, buffet was disappointing, far walk to french quarter (especially when it's cold)."}
{"sentiment":2.5,"text":"From the moment we stepped inside the door we felt welcome. The staff are a delight - so helpful and a genuine cheerfulness. Our room was so good - the bed was like being at home in my own bed - I have never slept so well away from home. Close to the Metro and a lovely little brasserie at the top of the road - oh yeah - and a patisserie 100 years from the hotel - is that Heaven or what!?"}
{"sentiment":1.5,"text":"Took the express bus ($8) from the airport and the bus stop was pretty much right across the street from the hotel - very convenient. Hotel lobby quite outdated (lots of brass everywhere) and oddly arranged - the escalators down to the conference level created a giant hole right in the middle - so not really a pleasant area to sit and hang out while waiting for people. There is a restaurant/bar that is open to the lobby area, but I didn't use it so can't comment. Our room was very clean and very nicely updated/furnished, a nice surprise after the lobby. Breakfast in the Club Lounge (for \"members\" with many Sheraton stays) was decent and included Montreal bagels and a 180 degree view of the city. Montreal is a great walking/biking city, and for those who love to walk/bike, this hotel was in a great central location. We rented Bixis (bicycle taxis) for $5/day and biked up to McGill, over to St.Laurent, up through the Plateau to Mile End, back down and around the mountain through Outremont, to the top of the mountain and back down and through the McGill campus. Later that evening we took the Bixis to Old Town and back. Our room was quiet and we slept well (probalby aided by the huge smoked meat sandwiches from Schwartze's!) Would definitely stay in this hotel again."}
{"sentiment":0.5,"text":"We stayed at the Yacht Club this week. The room was large and clean. The overall resort was a little dated but not bad. There were no activities for children that we have experienced at most other RCI resorts but there were also no annoying sales pitches to listen to. It had a beautiful lake view. My only real complaint was how far it was from the Branson activities. I can understand not wanting to stay on the strip but this resort was a 30 - 45 minute drive just to get to the shows. It is very close to Silver Dollar City. I think if you were a boater it might be just what you need. Check in / out was quick and smooth. Staff was very friendly and helpful. It had no fitness center."}
{"sentiment":1.5,"text":"We love the Bumas Hotel This was our fifth time of staying at the Bumas. We hadn't been since the Bombings and were really pleased that the staff remembered us and were so welcoming. Nothing was too much trouble and the receptionist saved us money - she booked us onto a trip that we were going to book via internet and saved us quite a lot of money, also advised us to put our luggage in storage at the hotel for 3 days and we saved 3 nights accommodation and got our room back again. There are problems on occasion, but say something and it will be sorted out quickly. We are returning in November for two weeks."}
{"sentiment":2.5,"text":"My boyfriend and I booked this hotel based on the good reviews, and we were not disappointed at all. The Amalia is a great hotel. We stayed there for four nights in hot and sunny August. It's in a perfect location, just a few minutes walk from the Underground line A, which leaves from Termini railway station (which is where you end up when you come from the aiport and take the Leonard Express train into Rome). It's in a very nice area of Rome, only a few minutes walk to the Vatican museums. When we got there in the morning our rooms weren't ready but we could store our luggage in a safe place. We got a Superior Room, on the top floor, with a good view to the dome of St. Peter. The room was quiet, there was a very good air conditioning system (you need to pay that extra, but it's worth it in summer) and it was spotlessly clean - I liked the fact that the floors were stone, and not carpet, it's a lot cleaner! We loved the old-fashioned lift; we loved the breakfast buffet, which gave us everything we needed, although it is a bit on the sweet side and there's no cheese or ham or fruits, but croissants,bread, sweet, dry cakes and cereals - and one of the best coffees I've ever had. The staff were always very friendly, they even helped us when we had a request for a booking of a special sight-seeing. They speak English fluently, too. All in all: don't look for another hotel, go to the Amalia, it's a great experience! And, there's a nice restaurant just round the block (out of the hotel, to the left, then left again and it's on the right side of the road), called the Isola della Pizza, which was a great find: good food, not too expensive, wonderful antipasti misti and just lovely sizzling meats."}
{"sentiment":2.5,"text":"We got a fantastic price on a package deal from southwest airlines for roundtrip airfare and 4 night accomodations at the Mirage. Our family had stayed at the Mirage prior to this visit, but the hotel has been remodeled and is even more beautiful than we remembered. We were very impressed and pleased with the room size and accommodations. We felt very safe and secure there. Love the free slippers, even tho we asked for them. We stayed on one of the higher floors with a room overlooking the strip and the view was spectacular. The pools are great. The Beatles \"LOVE\" cirque de soleil is located there and is a fantastic show. We love the location on the strip. It is near world class shopping like at the forum shops at Caesars and there are restaurants to suit every palate and budget either in the hotel of within walking distance. We love exploring the area but if you don't...........no need to leave the hotel that has everything. \" Love\" everything about the Mirage."}
{"sentiment":2.5,"text":"We have a timeshare and stayed here on an exchange. The hotel is basically a converted apartment complex, but a nice one. The facilities are well-maintained and the staff was helpful and professional. We stayed in a one-bedroom which had a laundry room, living room, kitchen, and dinette area as well as a balcony. There are covered parking spaces. The beds are comfortable and we felt very at-home in our room. My only complaint is about the timeshare sales presentation. After checking in, we were asked to stop by the concierge desk, where we were immediately asked to attend 2 different meet-ups with the concierge and sales staff. We agreed to go to the meeting in order to get some B-rated show and buffet tickets. Then they asked for a $20 deposit for the meeting. We reluctantly agreed. When we went to the sales presentation, we were asked to wait. We were told it would take 2 hours for the sales presentation. That was too long, so we asked for our $20 back and we left. If you do not want to sit through a timeshare presentation, be firm about not attending any meetings that you are invited to by the concierge desk. You are paying for your stay- don't feel obligated. Unless you want the crappy show tickets."}
{"sentiment":1.5,"text":"I stayed at the hotel from a Thursday to Saturday. The rooms were surprisngly large and well decorated. Unfortunately the design of the lobby makes it difficult to carry up large luggage because there are no ramps to roll up so you have to carry all your bags up the short flights of stairs. The only other problem I had with the hotel was that it was noisy at night. My window faced out to the main street and I could hear music and the deep bass beats all night. Fortunately I brought ear plugs, so I was able to sleep but I would recommend all future visitors to also bring them! Otherwise, the staff were great and accommodating and there were no other problems. The complimentary breakfast was sparse but I enjoyed the waffles. All in all, if you can tolerate a bit of noise at night, this hotel is a great deal and in a convenient location!"}
{"sentiment":1.5,"text":"I stayed in the W times square for 3 nights, really liked the hotel and the views were fantastic ! The rooms were lovely and suprisingly peaceful and quiet given the location !! The bed was extremely comfortable and the room was really clean. The only downside i would have was that we had booked a cool corner room which was advertised with panoramic views with 2 windows and we only had one and when we asked we were told that some rooms do and some dont? Also there is a lovely tempting munchie box but you would have to pay extra for any of the goodies and at a cost!! All in all we found the hotel lovely if a bit pricy."}
{"sentiment":1.5,"text":"Large, comfortable rooms. Great location. Everyone in our group of nine loved this hotel. We would definitely stay here again."}
{"sentiment":2.5,"text":"Perfect Christmas We stayed at the Affinia Dumont over the christmas holiday, 2005 - and through the new york transport strike. it was perfect. the location is excellent - near enough all the sights, and quiet enough for a little rest from the hustle and bustle. because of the transport strike we walked everywhere! the staff were courteous, friendly, helpful... the bar and resaurant next door makes a wonderful breakfast and the treat of having room service on christmas day was great fun. we were there for 8 days and so having a small kitchen made the room seem much more homely. highly recommended. can't imagine we'd stay anywhere else in ny"}
{"sentiment":2.5,"text":"This was the perfect hotel for us. We had a superior room on the top floor, which was quite big and had a big bathroom. Housekeeping did an excellent job. The front desk staff were always friendly and helpful. The location really is ideal. Lots of options for food and drinks around, the Champ du Mars is a few blocks away for a picnic, and the Metro stop is very close. You really can't ask for a better hotel in Paris!"}
{"sentiment":1.5,"text":"This is a lovely Hotel We stayed at the Cartwright for 4 days over the New Year Period, after reading these reviews I was not sure what to expect. The hotel is small but I found it to be extremely clean and confortable, our room (808) was smaller than other hotels I've stayed in but hey, it's only to sleep in, San Francisco is such a great City you are out most of the day anyway.The breakfast is limited but this is the first Hotel where it has been complimentary and it is an adequate choice (there is a diner on the corner if you want more).The staff are very friendly, the concierge, Richard, went out of his way to help us when our tour bus did not arrive.Overall, I would not hesitate to recommend this Hotel to anyone, I would certainly stay there again.If anyone has any questions please feel free to email me."}
{"sentiment":1.5,"text":"We decided to stay at the Bellagio for the location and because the rates were the lowest we've seen in years. The view from our room was spectacular looking out over the fountains and the Paris Hotel. My only bad comment was when a friend of ours shipped a wine basket to be delivered to our room and they never delivered it or left a message stating that it had arrived, we eventually tracked it down but we were a little disappointed with the hassle. Also our room did not have wi-fi or a coffee maker. They were happy to charge you for these extras though. Other than that we would stay there again if the price is right."}
{"sentiment":1.5,"text":"We got a great deal on this hotel over New Years Eve. Considering Paris prices, I think we would still be giving this place a four star rating up to a cost of about $200/night. We had a corner room on the east side, facing the city on the 8th floor. Unfortunately, the hotel would not confirm a city-facing room prior to check-in but we lucked out. The view was fantastic, except of all things the Montparnasse Tower blocks the view of the Eiffel (at least we think that's what it was). The area was quiet and close to the metro station, although it's a bit out of the way from some of the more desirable neighbourhoods. Best features for us were the chic bar, the great service we received at the front desk and concierge, and the comfortable mattress. Worst features, the fact that as a conference hotel it was fairly busy (although the wait for the elevator was never that long), a little farther away than hoped, expensive bar and room service. Tip: There is a quaint convenience store a block East of the hotel that's open late and sells baguettes, wine and beer."}
{"sentiment":0.5,"text":"Location: perfect. Five-minute walk from Victoria station, on a quiet and safe street. Cleanliness: perfect. The room and bathroom were perfectly cleaned every day, towels changed, all tidied up. Staff: kind. Room 8: the smallest double room I've ever stayed in, with the bed attached to the wall and curtains, and a small bathroom as well. Our view from the window was on internal walls. Breakfast was fine: breakfast cereals to choose from, orange juice, a selection of jams and coffee/tea, toasts/croissants, but the room where they served it was too small, and we had to wait 20 minutes to have a table. On the whole, we had a good stay and our first priority - cleanliness - was fully satisfied, but it should cost less to be good value for money."}
{"sentiment":0.5,"text":"This was my second visit to Hong Kong. I stayed in this hotel on my return from Macau. Firstly, the rooms are too small. I know that the hotel rooms in hong kong are small but this one was really small. There was no bath tub (4 star???) and the wash room was as small as the room. Try sitting on the commode and you have to figure out how to sit/fix yourself in the small space. Secondly, the hotel surrounding is not good at all. If you like to eat chinese food and want to shop cheap items then you may stay here. The buildings in this area are very old and worn out. The sight of these buildings is actually ugly. The rooms were however neat and clean. Sleeping in the room wasn't bad either. The food quality was just average. I booked an airport drop from the hotel and it turned out to be a bus drop rather than a car drop. On the way to airport, we were shifted in another bus which should have been in the junkyard. I do not recommend this hotel unless you get it free !!!"}
{"sentiment":2.5,"text":"I was in San Diego for a week on business, but had quite a bit of free time on my hand. Being jet-lagged I typically woke up around 4am so started planning for my days fairly early. Bernhard, the night auditor, proved to be an invaluable source of information and a great guy to talk to as well. I will DEFINITELY return to the W - and I do hope he will still be around. Staff make all the difference!"}
{"sentiment":2.5,"text":"The Hotel Antiche Figure is the most excellent hotel in every respect that I've stayed in so far. The accomodation was absolutley superb and luxurious, the staff treated me as though I was a favourite member of their family. They were helpful and courteous - nothing was too much trouble. I am intending to revisit this hotel during the next few weeks. Thanks so much for a memorable and lovely break."}
{"sentiment":0.5,"text":"We have just moved to New York and needed a week's accommodation before our apartment was ready. We didn't have a choice of hotels, as it was organised by my husband's company. When our car arrived at the Hyatt, there was no porter there to meet us, in fact, I had to go searching the large hotel to find someone. This wasn't ideal, as we had so much luggage and had to put it on the hotel trolley ourselves. Eventually, a porter came and showed us the way to reception and waited expecting a tip - having literally just arrived from a 24 hour trip from Australia, we had some US cash but not broken down. Ordinarily I would have gone out of my way later to find the porter and give him a tip, but he was so unfriendly, unwelcoming and not that helpful that I didn't bother. On the other hand, we found the reception staff generally helpful and concierges great. We were upgraded to a suite, so had a big room with a separate sitting area with was great for our baby. This was unexpected and made a one week stay with a jetlagged baby much more bearable. In terms of our requests, the hotel did do everything that they could to assist. Location is good, being so close to all of the shops, Grand Central Station, not too far to walk to Times Square, Rockerfeller Centre, Central Park, Bryant Park and Empire State Building. It is a very touristy and business hotel, so great if you have a conference or work close by or want to see all of the NYC sites - not a luxurious nor a romantic hotel. A couple of things that we would have liked was a mini bar and a coffee and tea maker in the room. If you are a Hyatt passport member, they give you coffee and tea cards, which was good. Another thing that was unpleasant, was that we had a few items of my son's clothing taken from our room and a credit card. Although the initial service was questionable and a couple of things taken from the room, the overall service experience was very good and we ended up leaving feeling pretty positive about the hotel."}
{"sentiment":1.5,"text":"Its good and convenient loction its in good price also and near to shopping areas staff of holiday inn is also helpful buffewt breakfast is also good room is to clean i spend almost 6 to 7 night and i refer to all my friend s once u stay in holiday inn golden mile"}
{"sentiment":2.5,"text":"This is a fantastic hotel, centrally located and just a few minutes from LaMotte Picquet metro (No.10 & No.8 lines). Rooms are nice size and comfortable, with free internet thru TV (a liitle tricky to navigate but works and great for checking on line activities). The mineral bar is only 5 per day for free minerals and great idea and well stocked. I saw on a earlier review that someone complaining about handing in the key each time - if this is the only complaint then we lead sheltered lives. The receptionist was very accomodating and i would rate her 10/10 for service and hospitality. It's easy to get to Hotel and Eiffel was within walking distance. A great spot and well worth staying."}
{"sentiment":2.5,"text":"I was spending a weekend with a rekindled love. We were looking for something extremely special. When we send our reservation request to the hotel we informed them of how special this weekend was for us. The room we had was spectacular. The location of the hotel is fabulous, not that we went out much."}
{"sentiment":-0.5,"text":"I confess myself being swayed by the 'hype' surrounding this hotel. When it was decided that we would spend 5 days in Vegas, after a journey to Mexico, I had it in my head to stay in either Caesars, Venetian, Bellagio or some other behemoth. What a mistake that was. Yes I will admit it - having seen The Hangover - why would I want to stay anywhere else? The hotel is easy enough to find - the carpark too. Trying to find the bleeding reception from the carpark (how many lifts and how many hundreds of metres of casino can one walk whilst lugging around their baggage?) requires a compass and degree in orienteering however. At check in (and my isn't that reception area amazing?) together with the best \"I am so glad to meet you\" smile I could muster, I also presented the check in agent with a $60 tip. She was very appreciative and suggested we would really love our room. Up we went to find a room that was older than the Grand Canyon that lies just across the border in Arizona. The room actually smelled - stale cigarettes and mould. The furnishings were ancient and covered in dust - not one piece of wood was unchipped, and the beds hard as rocks. The wardrobe (a stand alone style best viewed at the local tip) was on four legs about 30 cms high. The carpet underneath the wardrobe was blood red. The rest was a pale orange, which is never a good sign. The bathroom itself looked like one you may find at a train station. I noted that the towels were so hard and stiff - I wold wager my gambling rations (which were not insignificant) that the towels had been hanging there for many, many months - and no one had been in this room in a while. The fact that Jesus (the friendly, if somewhat time-ravaged porter) had to use his shoulder and some hard pushes to open the room in the first place set the scene. I immediately phoned reception to advise them of the absolute shocking state of the room and was asked to come down stairs to see if they could do something. Upon returning to the reception desk, we were immediately switched to a different tower. The room was a mile apart from the first one. I must admit it was smaller than I thought it would be, but at least we had a view of the strip as opposed to a car park/construction zone this time. The bathroom was also a modern affair, including a TV screen set within the mirror. It also had the very American phenomenon of a phone in the WC. I am yet to imagine a scenario (apart from an Elvis or Mama Cass situation) where I would possibly want to talk on a phone whilst sitting on the khazi, the thought of the things it had seen enough to get one's hand sanitizer out of your carry on baggage. The casino at Caesars was shockingly disappointing. Looking run down, it had none of the pezazz I expected it to. Anyone familiar with the concept of a 'Leagues Club' would be surprised to hear it is less impressive than those. After visiting other casinos/hotels I am sure I would only stay at the Wynn/Encore upon any return to Vegas - though even with the eventual upgrade to a more suitable room, I would not be tempted to return to Caesars. On the plus side, the Forum shops are absolutely amazing, and the location is pretty good - being further down towards the 'quieter' part of the strip and away from the tattoo parlours/biker bars at the other end. I imagine this place would be appropriate for a group of young guys out for a boys-weekend without the girls. Looking for luxury - perhaps the Venetian would better suit?"}
{"sentiment":2.5,"text":"Totally recommend staying at the Florida Hotel and Conference Center if you are looking for a \"girlfriend getaway\". The Staff was exceptional; very friendly and helpful. The rooms were very clean with down pillows and comforters as well as a flat screen TV and in-room safe and refrigerator. The Cricket Bar and Grille had a very reasonable Happy Hour, with drink and appetizer specials as well as a breakfast buffet. The wait staff was also very accomodating and friendly. The big bonus is that the hotel is attached to Florida Mall for great shopping. The Camilla Day Spa is in close proximity for any spa service you may desire. The Camilla pedicure will make your feet feeling like a million bucks! Had so much fun...will be planning a stay again in the near future."}
{"sentiment":-1.5,"text":"The \"hotel\" is filthy, noisy and otherwise OK. Each night I had to call the front desk because of the noise. Parties, hookers, you name it. The floors creak so each room is amplified into every other room. The walls are thin, if you are into listening in on what is going on, this is for you. This place basically ruined what was otherwise a great vacation."}
{"sentiment":2.5,"text":"Perfect for a short stay in Paris. Its location is ideal to hop onto the metro, find nearby cafes and restaurants, and to get to/from the airports. We experienced the friendly and attentive service on several occasions, from the welcome to help with booking tables etc. Our room was excellent, bathroom spacious and hot water galore. Be sure to find some of the special offers via various travel websites and agents. We got 3 nights for 2 without trying too hard. Recommended."}
{"sentiment":1.5,"text":"great location in the 4th between Henry IV Blvd and Saint Antoine, everything at your doorstep, check out the hidden gem - Monoprix's market, lower level on Saint Antoine, plenty of street markets, bakeries, cafes, and the shops at Place de Voges, easy walk to Ile Saint Louis over the Pont Sully for great Glaces Berthillon"}
{"sentiment":0.5,"text":"Dont Be Put Off By The Few Bad Reviews. I booked this for my wife, daughter and I on a well priced package without really checking the hotel specifically before hand. Reading some of the reviews afterwards I spent a few days getting a bail-out plan in place - I wasted my time. Honestly I just don't know what some people see to complain about with this place, sure it's no 5 star establishment but you knew that when booking at $40 a night right? Trust me if it was dirty, covered in spiders, falling apart etc we would have been out of there without unpacking. The room was fine, clean, decent beds, new and clean bedding every day if you so choose, loads of towels in room and at poolside again changed daily. TV with 20 odd channels incl Sport and Disney channels. Shower room ok, not pristeen but not filthy by any stretch of the imagination. Free safe, pool nice and decent view of the lake and the lights on 192 if you get a front facing room. Sure the corners could be swept a little better and the silicone around some tiles could be freshened up but don't stress about it. We really could not complain about the value for money at this place and had a great time. My daughter saw the rewiew relating to spiders below before we travelled and obviously remembered. On the last day she said to me \"Dad the only spiders I've seen here were at the theme parks inside glass tanks\""}
{"sentiment":-1.5,"text":"would never stay here again... there is NO PARKING.... they have 4 spots for the hotel but i noticed the surfers park there and the hotel does nothing about it... even after i brought it to their attention. there is NO internet access, not even for pay.... NO ACCESS our toliet stopped up in the middle of the night and WE had to go get a plunger and fix it. would not recommend this hotel"}
{"sentiment":2.5,"text":"A wonderful place the Bahia Principe amazing"}
{"sentiment":1.5,"text":"I thought this hotel was wonderful for NYC. I had nothing to complain about at all! The rooms were very clean and so were the bathrooms. They were not the largest, but it's NYC and space is hard to come by there. For the price I couldn't have asked for anything more. I had a fairly nice view of the city and the maid service was excellent. If you are sight-seeing or on business it is perfect, but don't expect the Plaza. It is located in a perfect part of the city, very close to everything and not as noisy as being in the heart of Time Square. I would suggest this to others in a new york minute!"}
{"sentiment":2.5,"text":"1/2?#x201d; showReview(21744665, 'full');"}
{"sentiment":1.5,"text":"Pros - Very clean, Excellent customer service, double XL room was really nice with King Size bed, breakfast OK, all day coffee at bar Cons - Tiny lift, no storage facility in bedroom, but was able to get a mobile one put in upon request, achitecture in bathroom and toilet not great, flooring, was vinyll hence cold. Overall, it is an OK hotel, but have stayed in better for the same value."}
{"sentiment":1.5,"text":"We stayed here for four nights just before Christmas and will definltely make this our \"home from home\" when we return to Paris. The location is great with two subways (Temple and Republique, the latter which is on a direct line from the Gare Du Nord), a good choice of eating places and convenient shops for food, toiletries etc nearby. If you like culture and interesting small shops this is on the edge of the Marais Disctrict with high quality shopping and fascinating small museums. Our room was small but comfortable and spotlessly clean Tthe staff were friendly and helpful. Only drawback was lack of tea/coffee making facilities in the room but this might not be the norm in Paris. Also, my partner didn't like the taste of the coffee served at breakfast (my herbal tea was fine!) However these are minor niggles and I can't say that these things spoiled our stay. We will recommend the Paris France to any friends who are considering a trip to Paris."}
{"sentiment":0.5,"text":"Enjoyed it but not as much as expected .... Lobby"}
{"sentiment":1.5,"text":"Just got back from 4 nights at the TI in the middle of June. We had no issues and would highly recommend this property. But again, it is all about expectations. We had a great rate from a discount hotel site and even with the resort fee (which is rediculous but we know about it so we included it in our hotel budget) the price was right. You can't expect the world. But the check in for us was very fast (albeit this was at 8:30pm so not as busy as early afternoon). The room was updated and modern. The small-ish flatscreen TV worked great, as did the safe. Sure, maybe the casino itself is not as nice as others on the strip but it was fine too and the ventilation kept the smoke down unless someone was smoking right next to you. We only had the buffet lunch one day and it was pretty good, but probably only worth it with the 2-1 coupon. Drink service at the casino was excellent. The pool was also OK. Just go first thing in the morning if you want to relax. Don't bring the kids in the afternoon when it turns into a party crowd. The main thing is location. It is close enough to everything to be convenient, but outside the craziness of the south strip. There is a strip express and deuce bus stop just outside which was very convenient to both go to the south strip and downtown (we even used the strip express to get to the airport - transfer at south strip terminal to a 109 to save the $20 cab fare). It was nice having the mall next door too."}
{"sentiment":1.5,"text":"Though Hotel Nikko shows some wrinkles, the hotel made up for its blemishes with a phenomenal and courteous staff. I never felt like I was imposing on anyone at the hotel. The concierge, the attendant at the Imperial Lounge, and the waitresses/servers at ANZU were helpful and engaging without being invasive. I was offered an upgrade to a suite which was nice, though I could not afford it. I can't say enough about the people at the Hotel."}
{"sentiment":2.5,"text":"We stayed with two friends at the Hotel Majestic for a 4 night city break booked through Expedia. When the Vatican announced that the Pope's funeral would take place on our first full day in Rome we were rather concerned about service at the hotel and how we would manage to see Rome during this period! Everything, however, was just fine, the hotel rooms had all the facilities a 5 star hotel should have, the staff were helpful and friendly and although Rome was busy we managed to see the sights and even got into the Vatican the day after the funeral. Our package did not include breakfast which was a shame, as the hotel charges quite a lot for this, and so we had a breakfast at a cafe just down the road. Also the hotel, like many European ones, do not provide tea/coffee making facilities in your room so it's wise to take a travel kettle! We would definitely recommend this hotel to people looking for a good room, comfortable beds (maybe we like hard mattresses!) and in a very convenient position for sightseeing. It's within walking distance of the Spanish Steps, the Trevi Fountain and many other things. The Metro is minutes away and buses, including the 110 open bus tour, pass the hotel."}
{"sentiment":2.5,"text":"We stayed at the Hollywood Roosevelt Hotel for 2 nights and was just what we needed after a disappointing stay at Bellagio in Las Vegas (see my other review). The Roosevelt Hotel is a gorgeous historic hotel dating back to 1927 which is superbly located in the heart of Hollywood, situated directly across the street from Grauman's Chinese Theatre, Kodak Theatre and the Hollywood & Highland Center. The Hollywood walk of fame runs directly in front of the hotel's front entrance. The port cochere is beautiful with large drapes and palm trees which gives it an almost safari-like appearance. Entering the hotel is like stepping back in time. The woman who checked us in was very welcoming and the whole process was very swift. We were given a room on the 9th floor, however once we got to the room we discovered it had 1 king bed in it when we had booked a twin bedded room. A quick phone call to the lobby was all it took and they changed our rooms immediately. We were moved down to the 4th floor, but the new room we were given was quite a lot larger with two queen beds fitted with quality Sferra linens which made them amazingly comfortable, a large walk in wardrobe and a small but funky bathroom with great Kiehls toiletry products. The room was very spacious, modern and clean. One thing which set this hotel apart from all the others we stayed in on our trip was that the Roosevelt was the only hotel to offer complimentary wireless internet which was fantastic! My only minor complaint with the hotel is that there are only two lifts and they are quite slow which means quite a long wait for a lift, but I understand that this is a very old hotel so I can easily look past that. We visited the pool area once and from what I could see it looked like a very nice place to relax and have a drink. The hotel oozes glamour and is absolutely stunning. The historic lobby is gorgeous and is lit with candlelight (I think they are candlelight light bulbs that give the same effect) which gives it a dark and moody atmosphere. We didn't end up eating at the restaurant Dakota which is right next to the lobby but it did look very classy. Instead we ate at 25 degrees burger bar which was excellent. Definitely the best burger I have ever eaten! We went back for breakfast the following day and I was equally impressed with their banana and walnut French toast and blueberry pancakes. Overall our stay at the Roosevelt Hotel was nothing short of fantastic. All the staff members were came into contact with were very friendly and accommodating and the hotel itself was gorgeous. I'll have no hesitation in recommending the Hollywood Roosevelt Hotel to anyone planning to stay in the Hollywood area."}
{"sentiment":1.5,"text":"Great Family Vacation Our family (husband/wife boy 15, girl 13) just returned from Breezes. We were there with another family (husband/wife girls 17, 15 13). We all had a fantastic time. Kids were ready to come home though. Parents could have stayed for a few more days... Food was ok, not fantastic but certainly not terrible. Remember people you are going to a third world country... Hotel room was fine, beds were comfy, sheets were a little rough but nothing to get alarmed about. Rooms smell a bit musty, air freshener is a good idea. No clock in the room so don't forget to bring a travel one (you only need it on the last day though...) Photos at the beach - if you have kids, tell them to get their photos taken together with the birds, and monkeys and iguanas, that way you don't have 17 pictures to buy at the end of the trip. AND anyone can buy those photos on the wall so think about where they may end up. Do get a group photo - they have some cool ones on display in the photo shop. The one hour snorkelling trip was good and long enough for kids - don't forget to take some bread with you to attract the fish. The sellers in the market start really, really high. You should go down to about a third of what they show you on the first run of the calculator. We travelled Air Transat and it was fine - long wait in the airport to depart but ola. Our guide suggeseted we buy cigars and jewellery only at a place she suggested. Methinks thats a ripoff. We did buy some nice stuff but they also have some real silver in the market and you can get it for cheaper. You just need to barter and be diligent, look for the 925 stamp on the back of the jewellery. The airport has a little display with some not bad jewellery but they take cash only. good way to use up any extra US dollars. Take a small bikini, get up early to get a tiki hut and have a blast. We'd go back again in a heartbeat."}
{"sentiment":1.5,"text":"We stayed in the Chelsea for four nights at the end of May and found it to be a fantastic experience. The area directly around the hotel was a little lifeless but further into Chelsea or over in the flatiron district there were some great places. The hotel itself is not exactly plush but it has so much character. There is art everywhere and reminders of the hotel's fantastic history. The door staff, porters and concierges were absolutely fantastic, friendly and funny and really really helpful. Best service I've had anywhere in a long time. We asked to change to a twin room which was organised straight away and all the staff could not have been more helpful. The residents gave the place a lot of character as well and it was a very interesting experience! I would definitely recommend the Chelsea to anyone searching for a bit of culture."}
{"sentiment":0.5,"text":"Having stayed at numerous hotels in vegas I have now settled on my favourite two unfortunately GN not making the grade as it is simply too big! It takes an age to get to your room and as there are so many other guest some are very noisy spoiling your sleep! Furthermore our room 4109 was above the loading bay resulting in constant noise all night from deliveries. Should you be offered a room near 109 be aware of this. Other than that the hotel was fairly generic."}
{"sentiment":-0.5,"text":"There are times you just need a relatively inexpensive roof over your head in a convenient location. This fits that bill, but not much else. Feels very much like the old Days Inn it used to be. The lobby has certainly been cleaned up (isn't it always?), but the rest leaves a lot to be desired. Beat-up parking lot and stairs, gross pool area, generally dingy feeling from the moment you exit your car till you enter your room. Room was...a room. I don't say that in a hotel snob way, but I have seen plenty of budget places nowadays that do it much, much better. My room was cleanish and functional, with two key exceptions that you count on most: First, had a case of the classic motel A/C that's mounted under the front window and mainly blows behind the billowing curtain without actually cooling the room. I had to weight down the curtains with some shoes to avoid sweating all night. Second, the shower pulsed between hot and cold most of the time. Not ever scalding or freezing, but just enough to remind you that you wanted out as quickly as possible. I probably could have lived with all that, but the final nail in the coffin was the Buzzbrews 24-hour restaurant about 50 feet from the office. The restaurant itself is good, but be aware that it can draw the post-bar-closing crowd. My first of 3 nights (a MONDAY, not a weekend) was interrupted by a bunch of drunken \"woo-hoo!\"'s in our shared parking lot from 2:00 to 3:30 AM. If you value your sleep, that alone is reason enough to avoid this place and look elsewhere."}
{"sentiment":1.5,"text":"The Sir Stamford is for travelers who prize elegance above other advantages and are willing to pay for it. We like location, view and value. It only had the first of these, so wasn cent cent t the best choice for us. We enjoyed the huge, comfortable (though dimly lit) room with large desk and plenty of chairs, and the sizable bathroom with two sinks and separate bathtub and shower stall. It cent cent s not the most modern but not too far from it. The public spaces are small but elegant in classic style, and the staff is friendly and helpful. The location cent \" two blocks from ferries and Circular Quay cent \" is great, although the restaurants seem a bit pricier than in the more touristic The Rocks neighborhood nearby. We didn cent cent t like the street noise, considerable even in our 4th floor room facing Macquarie St., and not having a harbor view room (which, judging from the location, mightn cent cent t have been unobstructed even on the other side of the building). We skipped the buffet breakfast whose meager selection was dwarfed by the $35 price. (Get the full breakfast off the menu instead, for less than half that much.) After arriving, I checked out the Shangri-La, which offers a harbor view room with breakfast for less than the Sir Stamford cent cent s standard room without. The Shangri-La is not too far from The Rocks, with more restaurant choices and still walkable to the ferries. If we hadn cent cent t prepaid as part of a package, we would have considered moving there. (P.S.: Not just for me, but if you find a review useful, please give a click. Some of us spend a lot of time doing these.)"}
{"sentiment":1.5,"text":"Will be back again Selected this property after reading Trip Advisor and were not disappointed. We stayed on the 20th floor in a 2 bedroom apartment. Huge rooms and balcony. Good beachfront view- we enjoyed sitting out for an evening drink watching the world go by and of course the great sunsets. The apartment was refurbished with modern kitchen. Having a washing machine and dryer was great.Location is an easy walk to everything. Hotel is right across from the safe beach areas with walled in swimming = great for young kids. 100 metres to bigger but still safe surf. Lots of restaurants in walking distance. Also the trolley stop was just across the road. We only used this to go to Ala Moana but I think you could go further afield.Hotel service was really friendly and helpful. Also rooms were serviced twice daily, an extra touch.The only thing we didn't like were the lifts which were sometimes slow and occasionally one was out of service. A minor problem overall.Highly recommended."}
{"sentiment":1.5,"text":"Just spent a week at the Blue Parrot Hotel in Playa. We had a great time and loved the hotel. I can understand some of the poor reviews, there are some draw backs which I will mention below. We were 4 people, myself, my wife and two kids, 18 and 12. We took a suite in the new Blue Parrot Suites which I recommend whether you need the space or not. The Blue Parrot has a major night club and is at a hub of night clubs which can be very loud on some nights. Friends we met that stayed in the Blue Parrot hotel said the music could make it hard to sleep. The Blue Parrot is also not cheap. We thought it was well worth the price. It has a perfect location in Playa, easy to walk to all the shops and restaurants in Playa but away from the busy main street 5th Avenue. It has one of the best beaches in Playa. There are also secluded court yards and balconies where you can just chill. The hotel property, including there beach front and rooms are well maintained. They are still working on some Wilma damage. But otherwise it is just a beautiful place to be. However, if you don't need all the amenities there are less expensive alternatives. As mentioned in another review the day time manager Mercedes is wonderful and so helpful. She arranged restaurant reservations, car rentals, what ever we needed. We liked having the night club near by as our 18 year old daughter spent late nights there with other girls she met. We felt completely safe. The hotel security is always pleasantly present. At the club they put on a Fire Dance show every evening which is spectacular. All in all we loved Blue Parrot and would return."}
{"sentiment":2.5,"text":"Our accomodations had three bedrooms and was more spacious than I expected. Everything was clean and comfortable."}
{"sentiment":1.5,"text":"Great Value showReview(1117942, 'full');"}
{"sentiment":1.5,"text":"I had originally booked on Expedia at another hotel located near Union Square. Somehow that hotel got overbooked and we were bumped to the JW Marriott. The room we were given at the JW was very comfortable and accommodating. The room and bathroom were clean and the view was incredible. I was staying in San Francisco for the Bay to Breakers race and wanted to eat something small before running the race in the morning. I decided to order room service so I could eat something light without a big hassle. I left the room service menu on the door early in the evening, however, it was never picked up, so I never received any breakfast. In addition, while I was off running the race, my partner was attempting to use the internet, but the connection provided over the TV would not work. They eventually took the charge for the TV internet off, but I was forced to purchase the more expensive wireless service just to get some service. The hotel could definitely use some improvements to their services, especially for the money we spent. I wouldn't rule the hotel out when staying in San Francisco, but it wouldn't be my first choice if I found something else comparable."}
{"sentiment":0.5,"text":"We stayed there recently precruise. Unfortunately we had a very long wait for the shuttle to collect us from the airport. We didn't have a cell phone and had to ask someone to use theirs and it wasn't clear how to call them from the airport, we saw no telephones. We had an hour wait before the shuttle collected us, which was very distressing and tiring after our flight. The room was comfortable but the motel isn't really close to anywhere for evening meals so we had to snack there. The breakfast was good value although it was very inconvenient try to find sufficient seating. Most people were staying there precruise and there were not enough tables and chairs to cater for the amount of people waiting to eat. We took a cab to the nearest drug store to do our last minute purchasers for the cruise, there were no convenient stores close by. The free shuttle to the port was convenient and organised. I'm not sure if I'd stay there again."}
{"sentiment":1.5,"text":"just returned from a 3 night apple vacation deal. after reading the reviews, i was a bit worried about our room in the main area. the room (bldg 19) was overlooking the \"loud pool\" and was musty and dated. we decided to upgrade to the royal club located at the back of the resort. for $70 xtra pp/daily, we got a \"bang for the buck,\" including a private pool, private restaurant, better service, spectular room and better wines. i highly suggest upgrading if you want a quieter vaca with better food and service. Lastly, spa was good and they run some good deals if you wait a day or so after your arrival. Fitness center was decent and had the basic machines."}
{"sentiment":1.5,"text":"Having read the variety of comments on the site, I held my breath and crossed my fingers as we ascended the stairs to Hotel 17. First, we had a very late check in (nearly midnite) which was absolutely no problem at all. We were then asked if was OK if they moved us from our original room (w/a shared bath) to a one with a private bath for the same price. Fine with us! The room was tiny but it was cozy and spotless. The bathroom gleamed! How many NY bathrooms can you say that about? The location couldn't be better - you can stumble to a show at Irving Plaza, get some food at the Gramercy Cafe and grab a coffee on Irving Place (in no particular order). We'll definitely be back!"}
{"sentiment":0.5,"text":"After reading the reviews I almost canceled my reservation at this hotel. I am glad I did not. It is a solid hotel and a decent place to stay -- not the Waldorf, but clearly NOT the worst. It was a good value for the money -- basically it is what you would expect from a Doubletree. You will not be disapointed. The room was quite large and while it needed some updating, was very pleasent. The bed was great. The room was clean. Both VERY high on our priority list of must haves in hotels. We stayed on the 18 floor overlooking the back of the hotel. It was VERY quiet. Make sure you ask for a room on this side of the hotel. My only negative is that the room had a distinct BO smell to it. While the hotel tried to correct the problem the smell lingered until we returned from dinner (almost 6 hours from when we initially asked for the issue to be addressed) The lobby was very busy (and just completed) but we had no trouble getting a taxi. The subway is litterally outside the door of the hotel. We explored Soho on this trip and it was fantastic. It was well worth the trip -- a lot of trendy restaurents and shops."}
{"sentiment":0.5,"text":"I have been to this hotel many times-- probably 10 or 12 due to business in the area.. Sure, it is great to be at the beach -- especially when you normally live in a cold, damp or otherwise unattractive climate. Pacific Terrace is in a great location for watching the Pacific, the surfers, the skaters, and also some highly transient people who frequent this area. The staff are young but try to be very helpful and many of them will go out of the way to assist. But they do not have the experience to provide superior attention to details that many reviewers have come to expect. Their intentions are the best but in my observation the hotel management seems to be absentee. When the rooms were redecorated 4-5 years ago they brought in horrible beds that have huge wooden frames. They were supposed to be luxurious -- but fail miserably. The beds are high and the wooden frames are very large and uncomfortable when one gets into and out of the bed. They probably cost the hotel a fortune (or maybe not-- perhaps the manufacturer realized their design flaws) but they seem as if they will be around for a while although they look dated now. (Management has even added a small set of steps to use to get into the bed--like the ones you see on TV for your dog) Large flat screen TV is supposed to compensate for the bed issues I imagine... (don't forget your remote) Over the years I have found that the rooms are VERY variable in cleanliness, view, comfort and amenities. If you don't like the first room you are assigned, ask for another. Unless you want to keep tabs on children and the pool, I strongly advice a second or third floor for the view and the improved security (although the property is secure-- the open door to a private balcony is better than a room where people parade by and can look in..) They need to go to a better system for breakfast-- The management should simply find a way to include it. I am sure I'll be back but would rather stay on the harbor. Oh and the fitness center room is in the moldy basement. Luckily one can just go outside for a run."}
{"sentiment":-0.5,"text":"My girlfriend and I travel to Vegas 5-6 times a year and have stayed at many many hotels, both on and off the strip. I am definately not one to complain, the hotel for me is only a place to sleep...especially in Las Vegas, but our five nights here were a bit ridiculous. Despite my reservation they put us in a room with two beds (didn't make much sense) but having spent alot of time traveling, this was not my first experience with the matter. They were holding a package for me, which took about 30 minutes to find, but again, I understand these things happen. What bothered me was the staff. As a whole they were unfriendly and rude, and I'm not talking about the dealers in the skimpy outfits. It was the front desk, the waitresses, the bartenders that really had an opportunity to make or break the stay for me and they failed miserably. My girlfriend was so taken aback by the general lack of courtesy and kindness that she asked to speak with a manager, only to be given a VIP host. Polite as he was, he merely directed her to fill out a comment card about the matter. The Dan Marino restaurant was nice enough, though I had to interupt the waitress and the hostess from side conversations with their boyfriends to get them to seat us and take our order. The food took about 45 minutes to bring out, strange because we ordered 20 hot wings and celery sticks, and we waited so long for a check we ended up guessing on the bill and left cash on the table. The clientele was slummy and for the most part belligernatly drunk after about 10:00. For the women reading this review, my girfriend wouldn't walk the casino floor or bar without me. For the men traveling with women, if drunk guys hitting on your significant other over and over and over again bother you...find another hotel. And for you gamblers out there, yes the reviews are true, the casino floor is about the size of a basement. All in all, the service is not worth the savings, pony out a few more bucks and don't let the hotel and casino ruin the vacation--"}
{"sentiment":2.5,"text":"We were at this hotel beginning of december.Since the prices are above our regular budget we had to go with the standard/pera view room.In our case a room on the second floor facing the street behind the hotel.You could still see the place in front of the hotel.We didnt mind that at all.One should be aware that the rooms with view are facing a busy fast traffic local expressway kind of thing.We had a little balcony and made the most out of that.The room itself was very tastefully decorated,the brand new furniture had an antique look,but in a good way.There is a window between bathroom and sleeping area,which means you should be very confidant or a happy couple if you are not travelling solo.All the lovely little touches like the weatherforecast on the pillow etc,things which are so easy and leave a happy guest.Our rate didnt include breakfast,but there are lots of cafes around,we had our breakfast at the restaurant on top of the galata tower,which must be the best view of Istanbul.The staff at check in was very helpfull,friendly and professional.Hotel in walking distance of Beyoglu.You have the history of this hotel and yes, the elevator,which is part of the gimmick.I was quite done with the Agatha Christy thing after two nights,could be probably really diffcult if you stay for more nights or trying to get business done i would imagine.There is also a TV channel dedicated just to the very moving history of the Palace Hotel....may be i just saw it in a endless loop falling asleep i am just thinking.Anyway,this a an amazing place.The (hotel)world would be a better place with more hotels like this.We will come back exactly to this one!"}
{"sentiment":1.5,"text":"copyright registered trademark registered trademark 1/2?#x201d; showReview(22823215, 'full');"}
{"sentiment":1.5,"text":"My husband, toddler, and I stayed for two nights at the Park Savoy in October 2006. We had read many of the TripAdvisor reviews and expected a very small, clean room. That is exactly what we got. The bed was very comfortable and the bathroom, though small, was fine. We were on the second floor, on the front, so it was very noisy at night, especially because there was a buidling being gutted across the street. But, this is going to be an issue most anywhere in Midtown. The small fridge in the room was an unexpected bonus."}
{"sentiment":2.5,"text":"Someone asked me to recommend a hotel in London and I started to tell them about the Tophams. Having stayed there, and at the time not having thought to put a review on the net, I realised what a great impression it had made on us and what a unique experience it was. Recalling the great welcome, fantastic location, outstanding attention to detail and superb customer care I though I really should let people know what a unique experience it was. The hotel is wonderful, situated in Belgravia and superbly decorated throughout I don't think you can better it! If you have the time, you really must take afternoon tea. Its in a class of its own! Don't hesitate to stay here. You will be looked after by some superb staff in a great hotel and I guarantee it's an experience you will recall with pleasure for many years to come. Martha Perez, Spain."}
{"sentiment":-0.5,"text":"Our first impression of the hotel was that it was quaint and small. The lobby was very pretty and clean. The only Elevator was very small and only fit 2 people with luggages so we had to take turns going up. The room was facing the front of the street and we were informed that the club that was next to this hotel was shut down because of the noise and now there is a gift shop there. The entrance to the room was a very thin corridor where you squeezed in but the rest of the room was of normal size. The bathroom was small so one person at a time went into the bathroom. I will try to include a picture of the view from my room. The continental breakfast was a very simple cereal, toast, juice, milk and danishes. The view of the bay was very nice UNTIL we looked at the wall and noticed a roach crawling down on the wall. We left and did not return for continental breakfast again. What a shame!"}
{"sentiment":2.5,"text":"While on a holiday with my mother we stayed at the Vintage Park for three days and we were repeatedly impressed by the service and the quality of the hotel and its cent cent staff: The Valet responded to several requests quickly, the front desk staff answered all my questions, the restaurant staff were knowledgeable about the wine, the menu and their recommendations fulfilled my expectations, and the chef even answered questions about my meal, but the highest regard is to the Concierge, Ally, who went repeatedly above and beyond. She made both my mother and I feel like we mattered."}
{"sentiment":2.5,"text":"I must say that since Sheratons are not normally top of the line in the Starwood portfolio, that I was hesitant to spend that many points for a free weekend...BUT I was very very surprised! This hotel should be up near some of their top hotels! I am a Starwood Platinum member and I was treated so wonderfully from the time I arrived until I left! I got an amazing upgraded room that was much more than I had expected! The staff was very helpful and friendly. This hotel was close to the Star Ferry terminal and within a very few steps of the MTR to get anywhere else you wanted. A MUST is to visit their Sky bar on the 18th floor! The view at night is amazing! The only downside is that the drinks are quite pricey, but with a view like that it is well worth it! You will want to have more than one so you can sit and sit and enjoy the view!! They had a great buffet breakfast...luckily it is included when you are a Platinum member but without that, i think it was close to $30 USD each...it's convenient, but otherwise there is a Starbucks a block down the street. I would definitely stay here again when I return!! Since I'm not able to stay in many Starwood properties this year, I'm losing my platinum status, but I hope that when I return we will still be treated with this much wonderful hospitality and class!!!"}
{"sentiment":2.5,"text":"Stayed 4 days at the HardRock our lst time at Universal Feb 05 w/our 2 teens. We stayed in a Club level room which was a good price at AAA rate and APH rate. The club lounge was fantastic- free continental breakfast; free wine,beer,hot/cold appetizers from 5-7 each nite; and free waters/sodas 24 hours. It is definitely worth the extra $ to stay club level, especially w/kids. Your room key is also your express pass at the parks and you go to the front of the line for EVERY ride, ANY time you want!! What a fabulous perk to stay on site!! You can do both parks in two days because of this perk--no rushing to the parks at the crack of dawn--go whenever you want! No lines for you!! The parks and Citywalk are a 5 minute walk from hotel or take the water taxi. Pool area is fabulous, kept at 82 degrees, waterside, cabanas to rent, underwater music, beach bar. Can't say enough good things about this hotel. Dined at Margarittaville, Hard Rock Cafe, NBA City, Emerils TchopChop, Islands--all very good."}
{"sentiment":2.5,"text":"The hotel is in a perfect location and we were able to walk to most places during the weekend. The rooms were spacious, very clean and comfortable. Excellent breakfast and the staff were very friendly and helpful. We had a lovely stay this year, this was out second trip to the same hotel and we will return again next year I hope."}
{"sentiment":2.5,"text":"Expensive but this is one good resort hotel to \"splurge occassionally\" with the kids. I'll keep my review as short as that. Plus, our room was perfect located with both the ocean view as well as the mickey maze garden view. Bathroom had a jacuzzi. Best place to be inside the room after a day of walking."}
{"sentiment":-1.5,"text":"I stayed in the hotel one night on business. I travel a lot and have had to put up with some not so good places, but I have never felt the need to write a review. When I asked for a recommendation for dinner, the front desk clerk got an attitude like \"why are you bothering me?\" and told me there are restaurants up and down the street - pick one. The room was tiny with barely enough room to get around the bed and cost 200 bucks! Several lightbulbs were burned out so I couldn't do any work at the desk comfortably and there was no clock in the room although there were directions on how to use it in the hotel directory. I had to literally crawl under the desk to get to the plug which was the only accessable plug in the room. I found wrappers from previous occupant in the room so it had not been thoroughly cleaned. The breakfast was a joke and the breakfast room was dirty. On check out I left the comment card with my negative comments. Several hours later I get a voicemail on my cell informing me that housekeeping told them that I had broken the coffeepot and I would be charged for it. I did not break the coffeepot and feel that this is retaliation for my negative review. Do yourself a favor and stay away. Yuck!"}
{"sentiment":1.5,"text":"Truly very basic, but it was perfect for us. If you have stayed in a typical European hotel, you will not be surprised by the small size of the elevator, narrow hallways and small rooms. However, you can't beat the price and location. Staff were friendly. We stayed in a 3-person room (one single and a bunk-bed) in the top (4th) floor. We did not experience any noise issues from either the lower floors or any other rooms, and the hotel was full. We did hear the street noise because our room faced the street. But we did not mind because we are city people and are used to it. Short walks to subway, Times Square, Broadway shows, Madison Square Garden. Our room and bathroom were clean. Another advantage versus bigger hotels was the fact that there were no lines for check-in/out. We'll be back."}
{"sentiment":1.5,"text":"Very nice hotel, romantic furniture in rooms, 1 minute walk from the main square where we went for carneval, good breakfast, but when we woke late they did not add all the missing food. We were satisfied as we were so close to san marco and the romantic atmosphere inside room was also great, just bathroom was a little old and therefore did not look perfectly clean."}
{"sentiment":2.5,"text":"We stayed here on our way home from Australia. We had a 14 hour layover and decided to check into a hotel, rest, shower and have a bite to eat. Check in was easy and quick. The room and the washroom were both spacious and clean. The bed was very comfortable. We checked in before the usual check in time and this was great because we were very tired after the long flight. Had supper in the hotel restaurant. My husband and I shared an appetizer, main course and a dessert. Everything from the wait staff to the meal itself was excellent. Would definitely recommend staying and eating here."}
{"sentiment":0.5,"text":"I got this place on a last minute deal For two nights Boston at the end of a long road trip. It looks more like a motel than a hotel from the outside but once inside it's a nice little place. The room was big and clean, yes I agree could do with some updating in places but it was all fine for me, everything worked. The staff were extremely helpful and they had a parking garage for a decent price, rare in the city. A great location near a lot of places or witin walking distance plus the T stop right up the street very handy. My biggest complaint was the wireless and Internet. They charge $10 per 24hours, for hotel in this day an age this is extremely poor, even the $60 motel I stayed in on my trip had free wireless. Plus it is possibly the worst Internet ever, the connection could remain for more than 3mins without needing to reconnect and then very 10mins or so needing the password reentering. In the end I gave up, luckily I wasn't on business and needed the internet. A small thing but could be so easily solved. On the whole a nice little hotel in a good location."}
{"sentiment":-1.5,"text":"So many things were wrong with our stay at this hotel. First, let me say that I stayed there in July 2009. The problems started with trying to book my wedding and stay at the resort. It was near impossible to get a reply from the wedding department. It took several emails and finally an email written in Spanish got a reply. When we got to the resort, they messed up our reservation, making us stay in a room with two smaller beds rather than the king bed we reserved. We were told the next day exactly which room we were going to be moved to (one in a nice quiet corner), but then they moved us to a totally different room in a high traffic area of the resort. The day of our wedding arrived and the flowers that we ordered never showed up (though the hotel's wedding planner frantically picked flowers from around the resort to make up for it). The cake icing was also not what we ordered, though without the flowers that the cake was supposed to be coordinated with it didn't really matter. My final complaint is that the photographer they recommended never gave us the photo album that was part of our package. It has been over a year and neither the photographer nor the hotel will help. Beware of Cancun Wedding Photography (Michael Maurus), one of the photographers that the wedding staff at the Valentin recommended!!! Note that most of the beach is not walkable barefoot. However, on a positive note there are lots of beautiful tide pools and the beach seems to be a hot spot for turtles. The resort was beautiful and once we ignored everything that was going wrong we did have fun (but how can you not have fun when you are getting married). We will definately not be returning to the Valentin."}
{"sentiment":1.5,"text":"I stayed at this hotel for a few days in the depths of winter in February and found it great. The location was brilliant , very close to the Zoo station and the hotel's contemporary design is clean and welcoming. The only slight problem for me was the size of the rooms which are only slightly larger than the very comfortable bed. There is very little storage space - especially difficult inthe winter when you need space to hang thick coats/jackets and there was nowhere convenient to put my suitcase, which in the end stayed ont he floor and turned the room into something of an obstacle course. The desk in my room was very small, but just about adeqaute for my computer. There is free wifi in the lobby of hte hotel and pay wifi in the rooms whcih worked well. The breakfast buffet was good - a small but adequate selection of cheese, salalmi, ham cereals and yoghurt and very fresh rolls and the price was very reasonable. There is a small bar but no significant food avaiable during the day evening. However there are many restaurants and cafes nearby and there is a large supermarket on the next block. Overall this is a comfortable budget hotel which I would be happy to recommend."}
{"sentiment":2.5,"text":"My two teenage daughters and I stayed at the Olivia Plaza Hotel in January, 2008 and I cannot recommend it highly enough. It is a very modern hotel, with all the latest conveniences..including free internet use for all guests. The room was a good size.. even for three people, the bathroom is worth a specific mention, and the staff couldn't do enough for us. Everything we asked was handled quickly and with a smile, and we were always greeted as we came and went. The location is ideal, being on the Placa Catalunya, between the Ramblas and the Passieg de Gracia. I would have no hesitation in staying there again and would recommend the hotel to anyone visiting Barcelona."}
{"sentiment":2.5,"text":"This hotel was one of the best hotels I've ever stayed in, and I travel a lot in my current position. The room was sized perfectly to provide a cozy and very comfortable environment. It had very modern conveniences that were well disguised to allow the charm of the room to show through. The breakfast was very nice and the dining nook allowed you to share your experiences with your neighbors near by. The hotel has an elevator, air-conditioning in all of the rooms, and new carpet throughout. Many of the rooms have flatscreen TVs and the decor has been refreshed yet still offers the look of old-world charm. The staff were the friendliest people I've had the pleasure to meet. It felt as though both Sandra and Mo ( the daytime desk-clerks) had adopted us as family. They were happy to share dining suggestions, directions to points of interest, and easy ways to see the city. The bus tour they recommended was fabulous. We had a chance to meet the owner on our last day and she told us that their staff is the best feature of the hotel, we couldn't agree more. Their location in the city is perfectly centered among many of the most famous attractions (Eiffel Tower, Louvre, Alexander Bridge, Napoleon's Tomb, etc.) If you want an experience of a lifetime for a very reasonable price The Hotel de La Motte Picquet is what you're looking for."}
{"sentiment":1.5,"text":"We have stayed in this hotel numerous times. The last time we visited was last October 2008 so we were pleasantly surprised to find that renovations are almost done. They now have a new and more spacious lobby, the rooms look better and the staff were noticeably more attentive. I love the fact that this hotel is near the MTR station, Nathan Road, Ocean Terminal and a lot more points of interest around the Tsimshattsui area. The breakfast buffet is quite extensive. Tea selection can be improved but then again, it is only a 3 star hotel. It is great that this hotel has decided to improve on their facilities. The only things missing are free internet and a better tv system but if you are always on the go, these are things that you won't be missing."}
{"sentiment":2.5,"text":"Location, location, location! This older but renovated property across the street from the Waikiki Beach has nice clean comfortable rooms that feature HD flat panel tv's, memory foam double beds, large lanai's with two chairs a small table, and a closet with extra shelving. Yes, the rooms are small and so are the bathrooms, but the friendly staff, complimentary newspaper coffee in the lobby are nice features as well. You can also check out beach towels at the front desk. We really liked the convenience of the property location. Though we didn't get an ocean view room, we still liked our room very much. This was our 4th trip to Oahu, and this may be our favorite place to stay on the island, since it is minutes to the beach and a short walk to so many places we like to frequent, like International Market Place, Duke's, Hyatt, etc. ***If you are renting a car, you must notify them to reserve a spot, because parking is limited. Would like to stay here again!"}
{"sentiment":-0.5,"text":"We reserved there for our 4 last nights of our honeymoon. We paid all in advance with our travel agence (1200USD). Just arrived, they asked us to take a caution of USD 400 on our credit card. It was the end of our trip so we didn't have enough on it. They just gave us the room with 200 cash (otherwise no room and we paid one month before !!! and it was written on our confirmation :\"Don't accept any extra charge\". So they gave us the worst room on the side of the street (It was our honeymoon!). No room service... A shame for this price... When we went to the bar, we had to pay all cash, they refused to charge it on our room. If they new we had 2000 cash for 4 days and night... We just spent our money outside the hotel... Don't go there, they're not serious."}
{"sentiment":0.5,"text":"Our stay was for a special birthday occasion, occasioning a visit to Singapore. The hotel provided a lovely cake for my partner (nice touch) and the accommodation was very comfortable with a location that suited us well - close to MRT and that gives access anywhere. We had some visitors on 2 occasions and sat in the lobby for tea and drinks - service was on both occasions slow and orders were not filled correctly. This was not in keeping with the overall standard of the hotel and suh a simple thing left a a tainted memory. Otherwise - a good stay..."}
{"sentiment":0.5,"text":"The location is fantastic, but the hotel is very basic - luckily in Barcelona there are a lot of things to do and you don't have to spend too much time in your room. Perfect for a bed for the night,"}
{"sentiment":-1.5,"text":"We stayed for 5 nights at the Radisson then could not take any more so checked into the W Hotel for the remainder of our stay. We arrived at 11pm to be given a room on the 9th floor that was on the apex of both streets. It was so incredibly noisy neither if us got a inch of sleep. This entirely ruined our first day in NY. We asked to change rooms but were told we could not do so until 3pm (so could not catch up on sleep until then which led to us having to cancel our first nights dinner with friends since I felt so ill). Our new room on the 19th floor was still noisy, but to have such a difference in room quality at near $300 a night was unbelievable. In contrast, our room at the W Hotel in the 4th floor was super quiet. We didn't receive one apology throughout and the manager said he could do nothing about street noise (see contrast to W Hotel / do not let this room in comparison to higher floor away from street). Their moto says \"if we can't fix it, you won't pay\". Downgrading our room at 3pm the next day is not considered fixed and we only had a $70 discount off a $270 room. Not worth my trip to NY! On top of this we had maintenance call who decided they wanted to fix our bathroom roof \"because of rubble\", housekeeping removed towels and forgot to replace, and our room keys worked intermittently. Incredibly noisy, rude staff and tired rooms. Will be recommending ALL to avoid (or request rooms on floors 20+ at a minimum)."}
{"sentiment":-1.5,"text":"stay here for 4 days june 15 to 18, Besides the location of this hotel which is near to universal studio(only 1 metro station away), hollywood walk of fame eg, nothing great about this hotel,I was only allow to check in around 415pm understand there was a convention going on, called the housekeeping and ask for extra shampoo did not arrive at all. Compare with Omni hotel with regards to room service, employee attitude and bed comfort, this hotel have lots to improve. Will not return again."}
{"sentiment":-0.5,"text":"Booked a room through casino marketing for $79 per night with an upgrade to a Park Avenue. Overall the room was updated and clean but extremely small. The casino was under a lot of construction and small compared to other casinos. Received invited guest checkin which took longer than the regular checkin. The from desk clerk who helped us was rude most likely because he was having computer problems. Security at this hotel is extremely light! Lots of hookers! No room key check at the elevators so there was a lot of riff-raff on our floor. Caught a couple having sex outside the elevator! Not a very secure or fun casino. The only positive was that drink service was excellent! Would not stay here again."}
{"sentiment":0.5,"text":"My wife and I spent a night at the Hilton Doubletree Hotel Chelsea before taking Amtrak to Boston. We usually stay at Marriott or Starwood hotels, however I recently received Hilton Gold status as a promotion and figured we'd try this hotel. The hotel was also within walking distance to Penn Station and the AAA price was pretty good. The location of the hotel was perfect for us. It's located around the corner from Penn Station and within walking distance to a lot of great sights and restaurants. Overall, the hotel has a nice appearance with outside seating in front, small lobby, etc. Check-in was quick and easy and our room was okay. It was a \"suite\" with separate sitting area and bedroom. My main complaint was with the super small bathroom. I can handle the small size, however after getting into the shower, I realized the shower curtain liner was missing. Of course, this got the entire bathroom soaking wet. I also found the faucet on the sink was broken and required two hands to turn the water on and off. I called room service and they eventually brought me a new shower liner. Overall, this hotel is in a great location, but needs to improve their room maintenance and cleaning procedures to ensure everything is ready before guests check-in."}
{"sentiment":2.5,"text":"I travel weekly for business and had the pleasure of turning this business trip into some family time. I have been to NYC many times but this was my first time to stay at the GRAND Hyatt! It was just that GRAND!! From researching my hotel (we know this can be difficult) to speaking with the staff on the phone to finalize plans, this trip was \"the best\" by far thanks in great part by Joseph at the Grand Hyattt. We all know rooms are small at the hotels but this was nice and newly remodeled. The bathroom wonderful, location at Grand Central was perfect! The staff was wonderful for the most part, but this young man went above and beyond customer service! I will be coming back and thank you Joseph for all you did for my sister and I. You were wonderful!"}
{"sentiment":1.5,"text":"Needed to stay downtown for business meetings, and found Club Quarters (usually a member-only hotel) available online at a great price. While the room was a little smaller than others I've had downtown, the location was great, the room was clean, quiet and in pristine shape, and the bar downstairs was very friendly and convenient. Great place to stay."}
{"sentiment":2.5,"text":"I stayed at this hotel for 2 nights with friends. Ideal location for Opera district and Grand Boulevards. very clean and very comfortable . Rooms are an average size .Bathroom a little small but good shower over bath.Although we did not have breakfast I believe from other guest that it was a very good ''petit dejeune' . The staf were very pleasant and extremely helpfull with anything requested . Checked us in for our flights and printed of boarding passes. I will most definitel stay there again on my next visit to Paris. A great find."}
{"sentiment":0.5,"text":"Accomodation in New York is quite expensive, so if it's just somewhere to lay your head for the night at a more realistic price, then this is the place to go. Admittedly, there are no safes or fridges in the rooms, but Starbucks is nearby. It is within walking distance to all the main attractions like Times Square, Empire State, Broadway etc and there are some fantastic restaurant choices around the corner in the infamous Hells Kitchen. The Tour Guide Co-ordinator in the lobby was not helpful at all and actually told us to go away and come back tomorrow as he was busy. So do your own homework before you go (just in case)so you have an idea of where you want to go and what you want to see. They had maps of the city & brochures for all the attractions, so we helped ourselves and made our own way around (which was really quite surprisingly easy). Overall- I would recommend this hotel as \"tired but comfortable\" with a great location."}
{"sentiment":1.5,"text":"Overall our company has been using Novotel Techno Park for the past year, and what a great choice! The Hotel is clean, sleek, and very welcoming. Often spend time using the facilities , but mostly able to enjoy the compfort of the TRIO restaurant Launge. Wireless internet available so we are able to do business while eat from the menu in the lounge. Francois the bar tender and the morning staff are truley a delight! Thank you for making my business stay a stay that allows me to get out of my room."}
{"sentiment":1.5,"text":"From the moment we first contacted the American Hotel for rates and availability to the moment we left, myself and 3 friends found this hotel and staff to be first class. Nothing was too much trouble and the rooms were clean and very comfortable. We booked the rooms 4 months in advance and got a twin room for the fantastic rate of 90.00 per room. We arrived early on the Saturday morning and the check in was fast and the staff were very friendly. The Concierge was also helpful in locating and booking a restaurant at the last minute. Loved this hotel and would definitely return."}
{"sentiment":2.5,"text":"We stayed at hotel Seraglio for a week. Coming in the door we were met by a friendly, welcoming smile. The staff was so helpful and kind all through our stay, and made us feel at home. Breakfast was excellent - also served with big smiles. In the afternoon we were welcome to enjoy free coffe/tea and cakes. The area is the best we could wish for, quiet and nice, and close to all sights. Almost forgetting about the room, - it was a nice, newly decorated room with the possibility to sit on the veranda if we prefered. We did not as it was a bit chilly and raining. Bathroom was spacious and delicate. Sweey dreams in comfy beds. No doubt, this is our place in istanbul!!!"}
{"sentiment":2.5,"text":"My boyfriend and I just recently got back from Vegas. We went from April 12-17 for a vacation and my birthday. All the employees we met were very professional and very polite, didn't have any issues with them. The room was HUGE I knew it would be a suite but I didn't think it would be that big. The bathroom had two sinks one in that actual bathroom and one in area I guess you would call the \"make up\" area which was nice when getting ready. We chose this hotel for the cheap price we got and we did know that it was off the strip so for the price it wasn't bad at all, especially that there is a free shuttle to two different parts of the strip, Bally's hotel and Harrah's hotel so it saved money on taking taxi's. We never walked to the strip so I'm not sure how long it would take, we did walk to the Palm hotel and that was about 10 minute walk not too far. The hotel had four pools in the one area which was nice. One was like a beach, actually had sand where the sun chairs were and a waterfall which was more for younger kids, the other three were where most of the adults hung out in, there were tons of seats. The only negatives I have was the hair dryer in the room while using it would stop working then start work about 5-10 minutes later so getting ready was kind of annoying and sometimes you could hear people flushing the toilet since it was kind of loud even in your own room and the whole hotel does smell of smoke and it was a little overwhelming at times when sitting at a table gambling. Besides those negatives I would recommend this hotel if you want cheap and don't care if your off the strip."}
{"sentiment":2.5,"text":"I recently spent a few days before my birthday at the Waldorf and had an absolutely wonderful time. With the possible exception of a good book, these wonderful old historic buildings like nothing else I know, have an almost magical ability to transport you back to a time long gone by. In its many years as one of the world cent cent s most beautiful and recognized landmarks, the Waldorf has maintained a graceful elegance that no other hotel can surpass. I will never forget how exciting it was as we arrived at the famous Park Avenue entrance. The lobby was grand; it was bright and bustling with travelers and luxuriant. The staff was exceptional. Our suite was spacious, pleasantly decorated, comfortable and HUGE. Yes, the restaurants and room service were very expensive cent \" which was completely expected. And, I can cent cent t speak for every item on the menu, but everything I ordered was very good. My hope was to experience this marvelous old hotel in the heart of the greatest city on earth as it really is. I am happy to say that I was not disappointed in the least and my birthday trip to the Waldorf will remain one of the most memorable and unique travel experiences of my life."}
{"sentiment":-0.5,"text":"Service was horrible at the pool and I couldn't even get a BandAid when my girlfriend needed one. Not to mention, the employees eye-balling my girlfriend the entire time. The guy told me that I had to buy them at the gift shop if I needed them. The food at the restaurant was good, but way overpriced.... just like everything else there. The location is horrible, especially if you can't rent a car. It cost me $100 just to get into Tempe and back, so I would not recommend this place if you plan on leaving the hotel campus. The thing that really made me angry was seeing the bill at the end of our trip. One thing that they don't disclose to you before you get a room is that there is a $28 room fee (plus $4 in taxes) for each day you stay there to cover the hotel amenities. For a 4 night stay, I paid $128 for room fees! Ridiculous!!! Trust me, the hotel is very pretty, but definitely not worth the cost and the hype. DO NOT stay here!"}
{"sentiment":2.5,"text":"The hotel was very quiet, surrounded by nature, the perfect environment to escape the daily rush of work and noises. The staff was very friendly, the rooms were nice and clean. To get there may be a little difficult but it's worth it. The pool is small but very nice, most cell phones won't get any signal nearby but that didn't bother me since I wanted to disconnect from the world. There's wi-fi in the restaurant. Food was great and there are restaurants 15-20 minutes down the road. It's the perfect getaway to recharge your batteries and disconnect from the world. There's also a guided tour to a waterfall but the guide was not available that day."}
{"sentiment":1.5,"text":"Very nice, clean, modern hotel. Excellent breakfast. Nice spa/relaxation area."}
{"sentiment":2.5,"text":"Central Location and excellent staff We stayed at the Hyatt Regency for five nights May 16. We booked on Priceline and were given a beautiful room on the 17th floor.Staff were excellent, professional, helpful and polite.Ann, Vancouver Canada"}
{"sentiment":0.5,"text":"We were on transit and the hotel was incredibly convenient especially as we had an early morning flight from Terminal 3. The room was comfortable and clean. The only issue was with the staff at reception. Having grown accustomed to Singaporean efficiency, it was a little disappointing that they kept insisting we did not have breakfast included in the room. We had prepaid for both the room and breakfast and ended up having to raise this on 3 separate occasions with different staff. It was clearly stated in our hotel voucher that breakfast was included. We've had better service at fast food joints. Thankfully, when they attempted to charge us for breakfast on check out, the manager happened to be close by and intervened. Apart from hassles with reception staff, the stay was pleasant and restful. The concierge was helpful with our bags and even transferred them onto an airport trolley."}
{"sentiment":1.5,"text":"Recently stayed at the hotel for a conference. I had none of the problems that others have reported related to check-in - took me all of about 5 minutes, no line and desk clerk was very polite (I arrived around 7 p.m.). My room was on the 26th floor and was very quiet. Bed was extremely comfortable. Looks like the room had been recently renovated - new carpet, bedding, paint, wallpaper, etc. I would have to concur with the comments about the A/C - I had mine cranked down all the way on high and it really never got cold (but was not uncomfortably warm either - cool would be the best way to describe it). Because the hotel is very large, there are always a lot of people in the lobby, elevators, etc. Sometimes took a few minutes to get an elevator. Two bars in hotel (with ridiculous prices) and a cafe/restaurant which looked nice. Always easy to get a taxi at the front of the hotel. Subway nearby. Central Park a short walk away. Broadway two blocks over and 5th avenue one block the other way. I would definitely stay at this hotel again if I were ever in NYC."}
{"sentiment":2.5,"text":"Stayed there for three nights. Very good location. The hotel is only about a 10 minute walk to La Rambal which is about as far as you should be if you want a quiet hotel, which this certainly is. We booked a suite which is capable of sleeping 4 people for only 120 euro per night. There is a very nice rooftop bar which is open in afternoons and evenings. The front desk staff is first rate. They had many good suggestions regarding resturants and quickest ways to get to all of the sites. Very nice modern rooms. Awesome bathroom!! Consider a multi day subway pass which gives you unlimited use of the extensive subway system and bus lines. Overall an excellent experience and we would certainly stay again."}
{"sentiment":2.5,"text":"Our stay at the Seattle Silver Cloud ( Union Lake) in August 2011 was one of most pleasant stay in Seattle,plus the excellent transportation in the form of a mini bus was provided for guests staying at this wonderful hotel. The service was friendly and efficient. Our room was 501 clean, comfortable, well furnished and the jacussi perfect. A short distance to downtown . Free internet with printer readily available. The breakfast buffet was excellent include with the room. I would happily give this fine hotel a 10 and will certainly return. I will recommend this hotel to my friends and family. We will certainly come back next year."}
{"sentiment":2.5,"text":"We were greeted by friendly staff and shown to our room which was number 421 overlooking the Bastile Santa Maria Mangalore chapel. The room was sufficient for our 7 night stay. The bathroom was good size with double wash bowl and seperate toilet and shower over the bath was good. No bottles of water provided for free but the water was nice to drink from the tap. My wife suffers from irritable bowel syndrome but had no problems with the water. The windows were double glazed but could be opened and they certainly kept out the noise as too the drapes were dark and we slept in a couple of times due to this. The breakfast was ideal and was included in the price. The roof top resturant is also where you have breakfast and the view was magnificent. No smoking under the roof line but outside, yes they smoke even if you are eating at the next table. We got up and moved one day and expressed our dissappointment that this still happens so be warned. The food was all cereals including coco pops which I love, ham, meats and cheese, yummy yogarts, fruits and lots of fatening pastries. Bread for toast and all. If you wanted a cooked breakfast, I think Bacon and Eggs was 5 euro. Breakfast was from 7-10am. 5 Euro and hour for internet but there are internet cafes around for half the price but we preferred the security of the Hotel. The lift is fairly small but not as small as Paris. The roof top restuarant is on the 6th floor and they have nice drinks, cocktails and great food. We ate there a couple of times for it was about 28 euro for 2 course meals I seem to remember that. We found a nice restaurant not too far away that had nice steak and pasta. Plenty around so head for where the tram is and follow your nose. The safe in the room is small and requires more buttons to be pushed then usual and lighting is very dark trying to see the keypad was a bit daunting but if you have a mobile, this helps. The tv is really a PC monitor but it was ok. Strange there was no clock in the room so pack an alarm clock just in case. They say they read Trip advisor to gather intel so maybe one might get put in there!!! Hi Vino.....Make sure you say hi to Vino for he is a great guy and very helpful in showing us directions. Now around the Hotel. If you go Right from the Hotel about 100m there is the train station. If you go left and then cross the predestrian crossing to the right (be careful, they won't stop unless you are in front of their bike or car) then walk left and on the bend there is a supermarket under ground with good prices. I bought 4 Coke zero 600ml botles for 3.40euro. The Hotel mini bar has them for 3euro each. It has all normal supermarket things. There is also a shop lovey (my wife) loved, called UPIM clothes for lovey so she was happy. Buy your tickets online to coluseum or vatican for the queues were gigantic. The hop on hop off bus stops near the hotel next to Maia Mangalore to the left side near the tourist info booth. Be warned, if you sit down to eat or drink, you will be charged double. That is the case everywhere. From the cafe to the left of the Hotel next to the one which has coca cola unbrellas, we got cheese roll, cake, bottle 600ml coke and 600m fruit drink 22 euro. I nearly had a heart attack and thought they were rip offs but others places did the same. If you like Latte's.....forget it they don't know what you are talking about so stick to Cappacino and you'll be fine. All ATM's don't offer multible accounts to choose. We loaded up our Visa and savings and cheque and all money we withdrew, came out of visa. Keep your emtpy water bottles for there are a few fountains around that give you nice cool clean water for free. Do the Isle of Capri tour and take the chair lift from Anna Capri to the top. Breath taking views. Also spend 25euro and do the blue grotto. Same tour but if you are clastaphobic, don't for they take you into a cavern in which you have to nearly lie down in a small row boat to get into the entrance but it is a must thing to do. 7 nights was too much in Rome for us. 3-4 nights would have been ample. Met a lot of people who were off to Venice and florence by train. We will do that next time. Would we stay in Mercenta Palace again, yep and even ask for room 421 again. We enjoyed our stay now its off to Paris. If you want to ask me anymore questions, please email me on ian.morris@nn.com.au. Have a good trip and enjoy Rome."}
{"sentiment":2.5,"text":"This hotel deserves more than 3 stars that it has gotten because it was great. Rooms are very clean and large. Comfy beds and very clean linens. I am very particular when it comes to hotels and this is at the top of my list for Orlando. I would definitely recommend it and stay again. It has very nice bathrooms with Neutrogena products and marble countertops. Laundry room on each floor for convenience. Free coffee/tea in the lobby each morning. Also has a restaurant with great breakfast and kids eat free. Has a nice size pool as well as a kiddie pool. Free parking. I believe they also have shuttle service but you'd have to ask to confirm. Free in-room wifi."}
{"sentiment":1.5,"text":"On arrival we purchased a return ticket on the red line of the water buses, quite slow, took about 1 hour and 20 minutes and cost 50 euros for 2 return tickets. It will pay you to research your trip as to how many times you want to use the water bus service and purchase a 48, 72 hours etc. travel card. This will save you in the long run, we got off at Zattere which was a 4 minute walk to the hotel (excellent). Hotel very friendly on arrival, room spacious and clean, shower brilliant 5 heads,1 on top and 4 down the sides, although toiletries sparse, no small bottles but hair and shower gel (together) in container (take your own). Takes about 20 minutes to walk to St Marks and Rialto Bridge. Research restaurants as all seem expensive due to weak pounds. Would highly recommend Dona Onesta in Dorsoduro excellent , friendly and reasonable. Took up the complimentary Muriano trip from the hotel, good trip but can be daunting as the glass is expensive and you are shown around it with the guide, just be honest if you don't want to purchase and then look around Mariano Island. You can use the computer and printer at the hotel which is great for online checkin. Buffet breakfast very good, lots of variety. All in all a wonderful stay."}
{"sentiment":1.5,"text":"Close to lax. Convenient for a stopover. Serverd our needs."}
{"sentiment":-1.5,"text":"staff was nice,view beautiful. when we checked in they said they were giving us an upgrade to a suite. it was not a suite,but a conference room. tv was on wall where you could not watch it from the bed and the bed was very,very uncomfortable. some upgrade. never again. we should have looked at the room first."}
{"sentiment":0.5,"text":"Harrah's would not be my first choice of places to stay in Vegas, but since the three nights were comped I wasn't going to turn it down. Our room was located in the Carnival Tower rather than the newly renovated Mardi Gras Tower. The room was clean and without any problems. There were no stains on the carpet and the bathroom was very clean. The room had no odors, but the lighting was a bit dim. The beds are not the greatest. They are standard beds and in looking at the mattresses appeared to be either well kept or fairly new, neither had stains. These beds are not resort quality, but they will do after a long day walking and standing. The water spray on the shower was not the greatest and the pressure fluctuated quite a bit from toilet flushing or other users turning water on and off. The hotel provided the standard face soap, bath soap, combined shampoo and conditioner, body lotion and a shower cap. The room did have a free safe, a mini-bar with very over priced items, and a decent TV. Iron and ironing board included in the closet. The lower portion of the window does open for fresh air. The A/C-furnace does have a motion sensor that will shut off the power to the A/C-furnace when there is no movement detected in the room after a period of time. Our reservation was for a premium non-smoking room with a king sized bed. However, when we arrived at 4pm, the earliest you are supposed to be able to check-in, we were told that there were no non-smoking king rooms available in the premium section. We were given a choice of going to the Mardi Gras Tower to a king bed in a smoking room. We opted for 2 queen bed, non-smoking room in the Carnival Tower. The check-in clerk was very friendly and did say we could move the next day if we liked. She also said we would be getting a strip room view in the Carnival Tower. We were on the fifth floor. Our view was toward the strip looking out at a concrete wall with a very slight view of the very top of the Harrah's sign located out front of the hotel on the strip. So I guess you could say we had a \"Strip\" view. However, since our stay was not to hang out in the room, it really didn't matter. We did not eat at the hotel, but did gamble there. Understanding that you will always encounter smoke in a casino, I usually like to play were the hotel casinos have a good air exchange to minimize the smoke. In my opinion there was either little or no air exchange being maintained in the casino as it always seemed smoky. The staff in this hotel was very friendly and seemed to want to go out of their way to assist you. The parking garage is somewhat cramped, but we never failed to find a parking space up close to the hotel entrance. All in all we found this hotel to be adequate and the location can't be beat. You are so close to the Mirage, Venetian, Treasure Island, Flamingo and Caesars Palace. The Strip Tram is just a short walk to the back of the hotel and will take you to the MGM Grand or to the Sahara and all places in between. Just check for tram coupons in the magazines provided in the room for discounts on the tram rides. We did overhear other people checking in at rates of $250 for a Saturday and $200 for a Sunday night. That would be way too much to pay for these types of rooms. If you are going to pay those kinds of prices, stay at the Venetian or the Mirage."}
{"sentiment":-0.5,"text":"When I got to the hotel I really liked it. The lobby was very nice and the check in was very quick and easy. My room was dirty, there was dust all over the carpet, the airconditioning did not work and the bathroom had hair in the tub and there was mold all over the ceiling. I wrote to the hotel and never received a response. If the board of health would have seen the bathroon ceiling they would have closed down the hotel."}
{"sentiment":-0.5,"text":"What I liked about the hotel was the location and price. There are bars within stumbling distance and a few blocks away from Times Square. The rate per night was descent. If you're on a budget traveling alone, and don't care much, this would be cool. Only issue regarding the billing is they charge $4.00 to hold your luggage. Every hotel I have been in has never done this. So, this was a shock. The room itself is a bit dingy. The window doesn't prop open. You have to remove the lower half to get outside ventilation. Also, the shower is crap at best. It looks old and dirty, and the bathtub has significant yellowing. The shower head itself shoots water out pretty hard. So, if you need to shower, don't turn the knobs up all the way. I got a room with a king size bed. It was nice and comfortable. But, there is alot of dust on the outdated appliances, including the radiator. The lobby looks really cool. But, the elevators and floors are nasty. And, the business center is terrible. Internet is slow, barely any features on the computer. Doesn't allow you to open PDF files. If you have to use internet, pay for the WiFi which is $10/day or go down to Kinko's to print stuff. I would personally recommend spending the extra buck and staying somewhere nice, like the Hilton. Only reason I didn't stay at the Hilton was because they didn't have any rooms available. If I spend money to stay somewhere, I expect it to be clean, comfortable and appealing. Pros: Price, location Cons: Cleanliness, out of date appliances, horrible business center, dingy bathroom, charge to hold luggage, no hospitality room."}
{"sentiment":0.5,"text":"My husband had to be at Columbia Pres at 6:30 am for a procedure so we were just looking for a place to stay overnight. The comfort hotel served that purpose. The room was small but clean. Didn't have time to check out buffet breakfast or gym. If you want a relatively inexpensive place near Central Park with minimal amenities this might work"}
{"sentiment":0.5,"text":"We stayed at this hotel for one night. the room was typically small and the radio/ipod player didn't work. The room was extremely clean though. The manager on duty seemed a little out of his element when we were advised we could pay with a combination of cash and credit card. Everything worked out fine until the next morning. We were supposed to get a $50 room (Incidentals charge) returned and the desk manager was an out of control Alpha Dog who had no communication or listening skills. We tried to explain what the night manager had told us our $50 incidental charge would be refunded upon check out but because apparently he didn't know what he was doing, the receipt did not indicate we paid the charge. This desk manager was hearing none of it. There was an embarassing screaming match between us and a long line of people waiting. - all for a $50 incidental charge! We asked if there was a place to go to privately discuss the matter but were denied. It was the most embarassing check out I have ever encountered. Never again - N-E-V-E-R! Welcome to New York - NOW GO HOME!"}
{"sentiment":2.5,"text":"Really don't understand how people can give this place a bad review but suppose i should just comment on my own experience. We stayed in the Tower Suites, the customer service we recieved from the minute we go there was first class. Constant attention, staff always looking to help. Hotel is littered with great restaurants, we went to the lakeside Grill which was excellent. also did the breakfast buffet which is great value for what is on offer and very tasty. The swimming pool and surrounding is senstaional. We were some of the younger people staying in the hotel (mid 20's) but still had a great time though there did seem to be more young people staying at the Cosmopolitan when we went there. Fantastic spa, although was a little aggrieved at having to pay extra to use it given the price of the place in the first place. Great hotel, would return without hesitation. a true 5 star experience."}
{"sentiment":2.5,"text":"This is our favorite hotel in Las Vegas. We have gone to Vegas about a dozen times in the last 5 years. We have ventured out and tried other hotels, but we keep returning to Treasure Island like the prodigal son. It is the nicest hotel for the money. The Bellagio, Wynn, Venetian, Mirage are great, but will cost you quite a bit more. Then you can save a few bucks, think south end of the strip (Luxor, Excalibur, MGM Grand). But, you cannot beat the location and amenities of the Treasure Island. Parking is close (for Vegas strip that is), the hotel is easy to navigate, and the Starbucks is the cheapest on the strip (or at least in a hotel on the strip). Having seen all the Cirque du Soleil shows, Mystere is the only one that I would see again and again. I highly recommend catching it while you are in Vegas. Also, use your key and get an up close view of the \"Sirens of TI\". It isn't Cirque, but is quite a feast for the eyes. The only complaint that I have is that check in is always a bit slow. Even if there is no line it seems to take awhile. But they have always given us the room that we want, so maybe the few minutes spent at check in is well worth it. However, on my next trip to Vegas, you will find out at the Treasure Island."}
{"sentiment":2.5,"text":"I have to agree with all the below comments. This hotel is absolutely fabulous! My friend and I visited London for pleasure and even though we chose this hotel that is a bit far from the center, we did not mind at all as it is right by the tube. The night transportation is bad though which is a shame for such a big city. We were give a room on the 9th floor and I have to say we loved it! I work in the hotel industry and simply enjoyed my stay with great and friendly staff who did not stop smiling and were always happy to help us. Rooms were spotless, I definitely enjoyed the size and all the equipment! Beds were very comfortable! Complimentary water was a nice touch! Breakfast was nicely coordinated so we did not have to wait to get a table. The service was perfect! Food selection was wide with fresh fruits that we appreciated very much! The only downside is the Internet that is just too expensive. I believe Wi-Fi should be for free at least in public areas if not the rooms! I would like to point something that made our stay really memorable. Mirror in our bathroom was broken when we arrived. We did not really care as we dont like these magnifying mirrors... :) The next day, when we got back to our room I found a letter from The Hotel Manager apologizing for this situation. I have stayed in tons of hotels around the world and never experienced such thing. Well done! Thank you so much for everything and see you all on my nex trip in May!"}
{"sentiment":2.5,"text":"My boyfriend and I stayed here over New Years as we did last year too, and the hotel was still wonderful, in fact I would say it was even better this time around, especially the restaurant. I am such a big fan of breakfast and the choice at the Pelham is world class - eggs benedict still being my favorite, it was superb! I am not a city person by nature so staying at a hotel like The Pelham is what really completes a London trip for me ... knowing I have a cosy room to go back to after having survived the shopping crowds. I look forward to my next stay!"}
{"sentiment":-0.5,"text":"Alright, first the positives - the location is excellent (so close to Central Park, the Upper West Side, etc.), the hotel is clean and kept up nicely, and staff members are fairly friendly . . . . . . but for $250/night - even if we are talking about Manhattan - one expects more than a mere 75 square feet or so (a so-called \"Pod Room\"), with a view of a pigeon-occupied tower of space (about six feet by six feet), a tiny bathroom (admittedly with a heated floor, a nice touch), essentially upscale dorm-style furniture, and lousy temperature control. All things considered, experience suggests that one would do a lot better three times out of four by going on Priceline.com or the like, and putting in $250/night and 3.5 stars. Again, even for Manhattan, this didn't represent good value for money."}
{"sentiment":1.5,"text":"We just returned from a 7 day visit to the Sheraton and had a terrific time. The beach is AMAZING! It never felt crowded (in fact at times we were the only ones there) and the snorkelling/scuba at the black rock is fantastic. I saw 8 sea turtles, lots of reef fish, eels,etc. while on a scuba dive around the black rock. I snorkelled with a sea turtle about 30 feet from shore. The pools are very, very cold. It was rare to see anyone brave enough to take the plunge. However, the pool areas and grounds are very beautiful and well maintained. The hotel rooms are average. The gardenview/mountain view rooms were old, small and not very inviting. We ended up upgrading our room to a Oceanfront Suite (at a significant charge) to gain some extra floor space, microwave, etc. The Oceanfront suites (Bldg 6) have terrific views, we watched the whales/dolphins/turtles for hours. The hotel restaurants are OK. They are very expensive ($22 for breakfast, $14 for a chicken wrap, $10 per drink) and I found the tastes very bland. However, there are many good restaurants in Whaler's Village (five min walk) and in Lahaina (5 min drive). Giovani's, Hula Grill, Napili Shores Gazebo and BJ's were all favorites. We used the shuttle many times- it was especially useful when going to the Old Lahaina Luau so that we didn't have to worry about a Designated Driver. There was a mix of people at the hotel- many young familes, retired couples, and a few conventions going on. We found the hotel very accomodating for our family which included a 11 month old infant. I would recommend this hotel to people that enjoy being close to a good beach/snorkelling. I would also recommend upgrading your room to an Oceanfront Suite, it was worth it."}
{"sentiment":0.5,"text":"Loved my stay at Hotel 17. I spent 5 nights there and will def be going back. Gr8 price,spotless,friendly staff, safe location and within walking distance from all the city has to offer."}
{"sentiment":1.5,"text":"We were on the 4th floor, first room toward the ocean with a side ocean view. I was a little concerned with the place/room when we arrived as other reviews said there were holes, mold and dirty things. Our stay was very nice. Everything was clean and what we needed for our stay. Kitchen was clean, stove was clean and all burners worked great. We used them to cook lunches. Fridge nice size. Already has dish soap, hand towel and washcloth. Dishes, cups, pots/pans and lids. Coffee maker, toaster, drink pitcher. Utensils, silverware, etc. Bathroom was clean. No mold, sand, etc. Beds were clean fresh linen and comfy. Couch can convert to a roll out bed. Couch is a light yellow/gold color. Could be updated as they look a tad worn or maybe its just the color. Table and chairs to eating area nice. If your looking for a nice place to stay, steps from the beach entrance, nice price and worth the cost, stay here! We are already planning on coming back each year for our annual beach trip. Pool was nice. 3-5ft. Table and chairs. Ice machine is beside a soda machine out the back exit along the wall. Outdoor shower for spraying off the sand. Considering the hotel is right off the beach, you will drag sand around. The rooms paint is light coloring. The walls on every floor are dark navy blue bottom with a blue top. Carpet is dark blue wiht some swirly type design. The dark colors make the halls look very dark and dreary. They could be painted more bright colors to go with the bright yellow exterior. Floor 1-2 oceanfront are not a good view. Floor 3-5 are best views. Oceanfront room on floor 4 or 5 is recommended. Overall 1-10 I'd give our experience an 8 and recommend to others to stay here."}
{"sentiment":0.5,"text":"Holiday Inn Golden Mile is certainly fancier than the usual Holiday Inns, and some things do stand out: the excellent breakfast (but no personal tea/coffee service), the great location and the room size, which is very reasonable in a city like Hong Kong. But the minuses do weigh in as well: my room faced an apartment complex, and it was awkward to be able to see others in their homes and vice versa. The service was also a mixed bag: the check-out receptionist was rather abrupt and rude, while others were smiley and friendly. The wifi in the room was very spotty and inconsistent, which was annoying when I have to work. Overall the price is higher than the usual Holiday Inns but the service and amenities don't really seem to be much of an upgrade..."}
{"sentiment":2.5,"text":"I stayed at the hotel for a little less than one week. From the porters, receptionist at check-in, concierge, wait staff, the service was excellent all-around! They were extremely helpful, courteous and accommodating! My expectations were not only met, but exceeded throughout my stay. I will return for another stay!"}
{"sentiment":2.5,"text":"Every staff member is an asset to the Bahia, friendly, efficient, helpful, courteous. They take care of the resort as if it is their own home and treat you as a welcomed guest. The grounds are beautiful, the dining delicious, the bar a quiet yet fun spot, it is just a short walk to the ocean, the rooms very comfortable. I give the Bahia a top rating."}
{"sentiment":2.5,"text":"What a treat! Loved this hotel Pool at night"}
{"sentiment":0.5,"text":"The hotel is located near the rocks, away from the CBD area though that may suit some. The service is okay without being great. The rooms however are rather ugly. They are a grey/white colour with old fittings and the bathroom is poorly designed and equipped. Everything is rather dull and drab, and I feel that the place needs to be totally renovated. I find it a bit depressing. The behaviour of a few other guests was also a pain as one kept banging the door, walking in and out of two rooms. After being asked to stop, in the end I shoved my fist in his face. The hotel staff did try to help but the guuest continued after they left. Not a happy stay."}
{"sentiment":-0.5,"text":"A very small beach and not good bathing off it either.There is also buliding work going on so the pool is closed.The pool in their adjacent hotel can be used however."}
{"sentiment":1.5,"text":"Quiet and close to Amsterdam and many other nice places The hotel is located in a quiet place. Rooms are large with a terrace and a fridge.The bus stop is not far, and you can rich Amsterdam central station very easily.If the teapot is mentionned in the room description, don't miss to ask for it at the welcome desk !Breakfast is very correct, even access is sometimes difficult during peak hours !"}
{"sentiment":1.5,"text":"We stayed at the Santa Maris suites last week. We arrived on Friday the 13th and walked into EXACTLY what the previous reviewer describes- spring break gone wild. There were dozens of beer cans, empty plastic cups, tequila bottles and drunken, cursing frat boys littering the pool. We walked through the gorgeous pool area upon arrival and, after months of anticipation, were devastated to see that the hotel seemed to be catering to spring breakers. We considered leaving and were going to move to the Marquesa, but they have a no children policy and our 9 year old was with us. We promptly complained and the front desk agent seemed completely unable to help us. We mentioned posting pictures of the pool area on TripAdvisor and the agent immediately went out and started collecting the garbage. He called the manager, who did contact us the next day. By that time, the problem was solved, so we did not need to follow up- but it was good to know we could have. The previously mentioned paper of rules was also presented to us on check in- listing many rules-almost all of which were being broken! And we, mature adults with a child in tow, were asked to sign this agreement! After complaining, we were on our way back to our room, and one of the girls in the party of young people said...don't worry, you won't have to listen to us much longer, we all leave tomorrow. We were SO relieved...and don't understand why the front desk couldn't have set us at ease by mentioning that? The front desk agent told me the next day that 20 of the hotels 32 rooms checked out, and they were mostly the same group. 20 rooms, 4 to 6 people per room....you can imagine how many spring breakers there were!!!! It did seem like the hotel had been completely overwhelmed and they were trying to accommodate everyone as best as possible. Once the big group left, the hotel was peaceful and serene and very family oriented- like we expected. The only other so-so thing was housekeeping. Our unit seemed to be the last to be cleaned everyday. We would be out from morning till late afternoon, which always seemed like the time they wanted to clean the room (like, after 4). It was frustrating to be out all day and as soon as we wanted to come back to the room the cleaners arrived. Also, towels were not replaced daily, and we ran out a few times. Room was SPOTLESS on arrival. On to the good parts..the room is absolutely, terrifically gorgeous. The service, even on the first day, was kind and as helpful as they could be, given the circumstances- especially Ken. Every subsequent exchange was helpful and professional, and they really tried to go above and beyond. Location was good, a bit away from the action, which was good for us as we were wanting a relaxing holiday. Not too many restaurants nearby. Cuban takeout window across the street was good. Grounds are so beautiful and tropical, balconies great. We went on and on about the room...the space, the bathrooms (stunning- double shower in the master bath), the well-equipped kitchen- to everyone in Key West. The pool is as warm as bathwater and the free smoothies are awesome- our daughter must have had 5 a day! The pool concierge was a lovely service, and they were both very nice. The complimentary muffins (delicious) and dove ice cream bars were great...we looked forward to them everyday. Free high speed internet, free parking were appreciated. We are still talking about the bed- most comfortable bed in a hotel room EVER. Once the initial kinks were worked out, our stay was perfect. We're sorry it began the way it did. The hotel is deserving of its' great rating and the partying was out of place in the beautiful property. We would absolutely stay there again, in fact, we hope to again soon."}
{"sentiment":0.5,"text":"Mid-February I decided to take my girlfriend to New York. Being a fan of the Hyatt Franchise I decided to book my 12 night trip at the Grand Hyatt. The lobby is quite simply beautiful, with a nice bar and a good restaurant. We checked into our room and I very unhappy with what I found. There room was very small, there was paint on the floor and a very small bathroom. But having just been on a 11 hour flight I was happy to find that the beds were very comfortable. One does notice that the doors really SLAM shut, they will easily wake you up early in the morning. The location of the hotel is great, you really are a walking distance away from everything. There are great restaurants and bars all around. There is also a supermarket around the corner (important seeing as a bottle of water costs more than $5). All-in-all I really enjoyed my trip to New York, but I would not stay at the Grand Hyatt again (seeing as it cost me an average of $380 a night, with two nights costing as much as $620), there are much better and cheaper alternatives around."}
{"sentiment":2.5,"text":"We stayed here for 2 days Dec. 22,23. The room was clean,bathroom was a good size with great light. We asked for a mini frig and it was delivered. When I made the reservation, I was told there was a coffee maker in the room. Yes, there was a mini Kerug. There was a 12.00 charge for the k cups. I did think that information should have been shared with me at reservation time. Our room was on the 21 St floor, nice view of the mountains, we didn't care. Caesars has many places for coffee and fast food. Great food court. We would stay here again."}
{"sentiment":0.5,"text":"We wanted an inexpensive and central hotel in Phoenix and this hotel fit that description. The decor is dated, the walls are hospital green and a good cleaning would help but the hotel was safe, inexpensive and in a good location. The beds could be replaced as they don't have any support left but the room was large. The staff was excellent - very friendly and helpful - from the front desk to the bartender."}
{"sentiment":2.5,"text":"We got there easily from the airport, with the HAVAS bus - the station is 30 seconds walking from the hotel (it's not the case when you're leaving - the station is too far away). the room was great (610 - as for it. some other rooms, that we were offered prior to it, were too small). Spacious, good view of Istanbul, great shower etc) 4 days of great service, smiling and helpful men in the reception desk, supervised by the nice manager. The location is great, near Istiklal pedestrian street, and Taxim square, but without the noise. breakfast was good as well. Cannot think of any negative side, as a matter of fact. Taxi back to airport, with the driver of the hotel, costed 40 Turkish Lira. Bus was of course way cheaper. Highly recommended!"}
{"sentiment":1.5,"text":"I stayed at the Hotel Lawrence because I was attending a conference so the location is very convenient. The staff was awesome and they made sure everything went smoothly for me. I was traveling by myself (33yr old female) and they shuttled me around to the convention center and restaurants. Yes, there is a 3 mile radius to the shuttle but the majority of restaurants were within a mile. My AC was broke the first night but when informed the next morning, the staff had it repaired before I returned back. The restaurant onsite is fantastic with excellent service. The room is small but hotel adds little touches to make up for it like Bath and Body bathing products, in room coffee and water bottles, and comfy beds. If you are traveling with a large family (4 or more) then I think you should look else wheres just because of the size of room but if you are traveling solo or with partner, definitely stay at this hotel!"}
{"sentiment":-0.5,"text":"I was at first I ignored the bad reviews and aimed at the good ones. That was a horrible choice. I was very unsatisfied. Let's start with the room. Most of the drawers fell out when you pull them, the beds had alot of weird stains, and the bathroom had dirty black specks in it. The pool was okay, the first few days had a ton of leaves in the pool. The hallway was really dirty, the carpet was ripped and teared and had smelly stains everywhere. I was wondering why they didn't PUT any room pictures on the website. Obviously when you look at the outside, it seems amazing by the bright colors. Wrong again. The rooms we booked were all different. One with 3 beds, one with 2, one with a couch, one without one; even though we asked for the same rooms. The air conditioning was perfect for a hot day. Close to the beach, no crossing streets. Overall I was disappointed and wouldn't come back."}
{"sentiment":2.5,"text":"Traveled to Paris with husband and 3 children. The stay at the Hotel des Grands Hommes was a high light. The rooms reflected the atmosphere of Paris. The view on the Pantheon was to die for. The children loved how they wrapped up their teddies in a blanket. Little extras like chocolates and CD were a treat. It wasn't the cheapest place to stay in Paris but the great location, lovely rooms and view was worth the money. Viva la France!!"}
{"sentiment":-1.5,"text":"We are not new to traveling in Europe, so we expected small and worn accommodations at this budget hotel. But this place was disgusting! Mold around the shower in the bathroom, mildew on the shower curtain, fingerprint smudges on the wall, stains on the sheets and blankets, and a layer of grime on everything. They use old grocery bags as garbage can liners and our garbage can still had marijuana ashes from the previous guest that made the room smell. The stairway had duct tape holding the carpet together, and the \"breakfast\" is coffee, juice and toast. While the location was good and the staff was very nice, there are tons of hotels in this neighborhood that had to be cleaner and better. Beware of the good reviews of this hotel, after staying here it's pretty obvious that they are planted by the staff. I am posting pictures as proof this review is real! We wish we had seen all these reviews before we stayed here or we really would have stayed somewhere else. We got this from a recommendation in a Rick Steve's book, but I will also be emailing him my thoughts and pictures and ask him to remove this hotel from his recommendations."}
{"sentiment":2.5,"text":"Located on East 42nd Street right above Grand Central (and most of the subway lines) this hotel is very accessible to all top Mantattan attractions. My room (a standard King) was recently renovated so it felt very new and modern. Usual amenities, however the alarm clock is part of an iPod speaker gadget so you may need to opt for a wake up call of you aren't tech savvy. Very nice bathroom (June Jacobs toiletries, plus a toothpaste, nice touch!) a seating area and a super comfortable bed. Lights and temp controls built into the headboard were very convenient. Room service and hotel restaurants had excellent food but were pricey (which you should expect in midtown Manhattan) There is also a market in the lobby (Hyatt members get free bottle of water or coffee coupon) which had salads, beverages and other grab and go foods/snacks. Though this is a very large hotel, it felt like a boutique hotel once I stepped off the elevator on my floor. Very quiet and clean. I was very happy with my stay and will return."}
{"sentiment":2.5,"text":"We stayed five nights in the Acra Hotel and could not fault anything. The staff were efficient, friendly and helpful. Mesut was a fountain of useful information. After spending a day walking around Istanbul, it was a delight to return to the Acra for complementary tea and cakes. Our room was immaculate and beautifully furnished and the breakfast was fabulous in an unsual and historic setting. Thank you Ozlem and your team, we will definitely be coming back. Peter and Pam"}
{"sentiment":2.5,"text":"We spent a week in September at the Park Lane Hotel. Our room was huge - especially for New York. Even though we had a city view room, we also had a magnificent view of Central Park. We found the staff to be very friendly and helpful. The location is great - within easy walking distance of 3 subway lines. We often stay in different hotels in New York, but we intend to go back to the Park Lane."}
{"sentiment":1.5,"text":"We stayed at the tucan - 24oct / 7nov. Arrived at the tucan after an hours drive from cancun airport. Check in not great as man behind the desk was quite unhelpful in assisting us once we were told we did not have the room we had booked & paid for. (ocean front). however this was sorted out the following morning after speaking to our rep. Our beach front room was lovely, but not a lot different to a standard room anywhere else in the hotel, just slightly bigger. The beach is beautiful, lovely white sand & clear waters, however the sea can be quite rough at times. there are plenty of sunloungers on the beach & by the pool, although some people still sadly get up before 6am to reserve. The pool also is very nice, quite large a nice feature between the two hotels. The food was really nice always fresh & well prepared, and the drinks were great! there is a great choice of alcoholic and non alcoholic drinks. the town of playa del carmen is 5 minutes away by taxi ($5.00) definitley worth going for an evening for drinks & a meal or just to look around the shops. The mexican people that work here are so friendly & polite, they really work hard all day, every day. It was quite embarrasing when some guests did not even acknoledge them, & are in fact rude, ( some american guests only!) we travelled with first choice from london, we upgraded our flights to their premier star class service which is good, however the return flight was very poor from the check in to the actual flight, was very badly organised at cancun airport, & as we had booked and paid for seats together on our 10 hour flight back to the uk, we boarded our flight only to be sat apart, not a great end to our honeymoon! All in all a great location for a very enjoyable holiday."}
{"sentiment":1.5,"text":"We traveled to Plays del Carmen towards the end of January for a 7 night stay at the Iberostar. Airport pick up to resort was a very comfortable ride in a charter bus. Only 15 people on the bus, so ride was enjoyable. We stopped at one resort to drop off other guests and we were at the Iberostar within 1 hour of getting on the bus. Check in was relatively simple, we were notifed upon checking in that the beach was under construction, so we had the choice of staying at this resort, moving to another resort or taking a bus daily to the beach 40 miles away. We opted to stay at the resort and I am glad we did. The beach was opened up 2 days after we got there - and it was beautiful. The service at the resort was very good. We took a day trip to Couzmel on the tour set up by Omar. it was OK - not sure if it was worth the $60.00 per person. Like all all-inclusive resorts the buffets can get a little tiring, but as long as I didn't have to cook who cares. We dined at the Steakhouse twice and the Japanesse restaurant - both were very good. No complaints with us. Yes, just like all the other reviews of this resort, the beds are very hard, but you really didn't notice it so much after 1 night. The Star Friends are quite talented. We attended 4 shows all were very entertaining. It is possible to get \"lost\" at night following the trails around the resort, but you just listen for people talking and you can find your way back. No big deal. All paths lead to a bar, you just grab a drink and continue on. The weather was great 80-85 all week, one night of rain, but with all the foliage, you didn't even notice it. This resort is more family orientated with lots of children running around. I would stay again - but we never stay at the same resort twice - We will go to an adult resort next year."}
{"sentiment":2.5,"text":"We stayed in the hotel on our way back from KL. Staff in club lounge were very friendly and helpful, nothing was too much trouble. The room was very spacious and clean and getting to and from the hotel from airport and the city was easily accessible by train MRT or taxi with little or no cost ! We will definitely stay again"}
{"sentiment":1.5,"text":"The cool corner suites at the W were amazing and the views were unbeliveable. The hotel was very trendy and lots of mod cons, particularly in the bedrooms. The location is slightly out of town but very near the beach (familes, gay and nudists all in harmony!). The walk into the City takes about 20 mins or a 7 euro cab. The only down side was the slightly non plus service we received which you wouldn't normally expect from this type of hotel. Would stay there again."}
{"sentiment":2.5,"text":"I travel all around for business and I am extremely picky, but this hotel did it all right! From the very helpful doorman who took my bags from the door straight to my room (being a grand guest, I had be pre-registered) to the concierge who helped me with clubs and restaurants. The renovated room was clean and designed beautifully. It was just an incredible stay all around...and will be my home in NY!"}
{"sentiment":0.5,"text":"Travelled to New York towards the end of July 2011. This hotel was under renos when we stayed there so the price was right at the time. The room was small with 2 double beds and a small, old tv. the bathroom was also small but it did good for the time we were staying in it. overall the hotel was in a good location, close to times square and it didnt take us that long to walk anywhere we wanted in that area. It was also close to restuarants row and we felt safe walking basically anywhere. lots of garbage on the streets once the evening comes around and early morning. loud to stay there because it's close to times square and you can hear planes and emergency vehicles constantly. I would stay here again if the price was still right."}
{"sentiment":1.5,"text":"I stayed at the Torrelaguna Travelodge for two nights at the end of May. With a little bit of research the hotel was easy enough to get to from the airport. I took the number 200 bus from Terminal 1 arrivals alighting at Agastia. From there it was a five minute walk to the hotel. The bus ride was a bargain at 1. On arriving at the hotel I was checked in pretty efficiently. I had booked a family room as I like the extra space and the bonus of the sofa however I was give a twin room instead. It was past 11pm and I couldn't be bother to complain about the mix up as the room was still very spacious. The room was exceptionally clean and all the fixtures and fittings were in exceleent coditition except for the walls. I don't know what it is about your typical Travelodge guest but whenever I stay in one the state of the room walls always bemuses me and Torrelaguna was no exception. The walls were dirty and had the paint scaped off them, this damage had obviously built up over a fairly long period of time so it was dissapointing that management had not seen fit to repaint. This is my only major complaint about the hotel. There were a couple of little niggles. The bed was a bit hard but it was a typical Spanish bed (thin mattress) and it didn't prevent me from getting a decent nights sleep. My booking confirmation said there was tea and coffee making facilities in the room, there was not so this was a bit dissapointing. The hotel is a bit out of the centre of the city but the bus stop that takes you directly to Sol is literally on the doorstep of the hotel. The number 53 takes about thirty minutes to get you in to the centre depending on traffic and a single ticket is only 1. The nearest metro station is Barrio de la Concepcin on line 7. It's about a ten minute leisurely walk from the hotel. I got a three day tourist ticket for 13 this gives you unlimited travel on the metro, busses and local Renfe train services, you don't have to pay the 1 suppliment to to the Airport if you get the tourist ticket. It was a real bargain and came in a lovely pouch with a metro/street map included. Breakfast is available at the hotel for 7.50 but I can't comment on it as I declined to eat at the hotel, they also had a seemingly reasonable bar menu for meals and snacks. There's a supermarket over the road which is open until 2am which is really handy for snacks and drinks. I'd definately stay at the Madrid Torrelaguna Travelodge again and for 38 for a two night stay it was an absolute bargain."}
{"sentiment":1.5,"text":"Just got back from two nights at The Roosevelt Hotel with my two young kids and husband. We got a great rate and breakfast included. The hotel was a good find in a great location. Close to subway, walk to most mid-town tourist attractions. The room was a decent size, especially for NYC. The lobby was very lively and a beautiful space. Hard to go wrong with this moderatly priced hotel."}
{"sentiment":1.5,"text":"Was recommended by my Travelling agent for its good location, for a conference I am visiting. To my opinion the hotel is great for \"party animals\" and less for business travelers who will seek for a quiet place to rest. Room Devore is very nice and neat. For some reason no prices for the mini bar items (maybe it is all for free...). I think there are other near by hotels for similar or lower prices for business traveller. Or the hotel will offer quieter rooms for such guests. My general rank to them is 3.5 out of 5."}
{"sentiment":-1.5,"text":"I booked this hotel through Travelocity.ca and had to cancel my trip for personal reasons. Throughout the whole cancellation process, there was no indication that I would lose the whole amount paid (over C$300). As I was expecting to have a refund I contacted travelocity - they said it was the hotel's responsibility. I called Sofitel, and they said that yes, as I had booked through travelocity they would keep the whole amount even though they would never provide any service. So, basically, what they are saying is if you book through Travelocity and you have to cancel your reservation it's your problem. I would say 1. avoid travelocity and 2. avoid Sofitel"}
{"sentiment":0.5,"text":"Our family of two adults and two children stayed here for two nights. We booked a room with two double beds and, unlike other US hotels we stayed in, they were just UK sized doubles, i.e. minimum size for a double. The room was the smallest we had in our tour of the USA and it was dark - reading at any time of day was impossible. The bathroom was the tiniest we had as well. However, on a positive note, the staff were helpful at all times and we liked the lobby, which is a work of art in itself with its waterfalls. Best of all is the location - central for everything."}
{"sentiment":2.5,"text":"I spent a lot of time searching for somewhere for our family of 5 to stay 4 nights in Paris - I selected Hotel Motte Picquet mostly on the reviews published here. I have to say it completely lived up to my high expectations. From the early enquiry email which was quickly answered, through our whole stay, we were very happy with our choice.... both the hotel itself and it's location. The hotel offered to arrange the airport transfers and it was well worth it, they were there waiting for us, it was so easy; and the shuttle had barely pulled into the street and Mo was at the door ready to help us with the luggage and offered to keep my young daughters stroller downstairs for us. We were there when there was some wild weather and found ourselves walking back with snow swirling around us; and when we arrived back at the hotel, wet, sniffly and bedrangled, Mo said ..\" well you're home now.\" He did show us what bus to catch if it should happen again! but we persisted in walking as much as possible to take in the sights. We wanted to walk as much as possible to see the sights - the Eiffel Tower, Avenue des Champs-lysees, the Louvre - discovering the neighbourhood. The Rue Cler just round the corner is incredible and when we didn't dine out with our friends we bought the most delicious deli items from here as you could avail yourself of plates etc from the kitchen in the hotel. Some of the most well known p cent tisserie are near here. There are numerous restaurants nearby ... two we went to in the area were welcoming of children and reasonably priced (for Paris!). My teenagers were very happy with their room, as were we in the duplex with our youngest. The rooms are pretty, quiet and clean. We all had the breakfast in the hotel each day as it was very convenient for us. We left the hotel for the airport when Europe was in chaos with all the snow, with our flight eventually cancelled. I needed to ring our next accommodation from the airport, but couldn't get through on the number given, in desperation I rang Mo, he was so helpful, and he quickly realised I needed to ring the international access code and gave that to me. We had a wonderful stay in Paris, reuniting with friends, but also because we had a wonderful place to stay. Thank you Mo and Hotel Motte Picquet for being part of our memorable trip to Paris!"}
{"sentiment":2.5,"text":"i can see why there are so many good reviews (and strangely for Paris they dont seem polarised as you sometimes get. these were all good). great welcome and excellent service. great room with a good terrace. all good is a good summary."}
{"sentiment":-0.5,"text":"Fair I stayed at the Park Hotel for 4 nights due to a conference.The staff at the hotel were friendly and pleasant.The room was spacious; double bed, TV, wardrobe, desk and washing basin.In general the room was clean and tidy. However, I found that by the second day, small cockroaches were crawling around the wash basin and around the door. Each time there were about 2/3 of them! I did not make a complaint since it was a budget hotel after all and I was not staying long.The communal shower room was not very clean and ventilation inside was poor.Overall, just about acceptable when on a budget."}
{"sentiment":2.5,"text":"This was our third stay at the Hotel du Pantheon, and as always, was a tremendous experience. We love the location of the hotel, plus the rooms are quiet, clean and comfortable. The staff always goes out of their way to assist us in any way possible, arranging shuttles, confirming airline reservations, etc. Our room was not ready upon our return from Rome, so we were upgraded to a Superior room on the 5th floor with a phenomenal view of the Pantheon. It was a fabulous experience. I highly recommend this hotel to anyone I know traveling to Paris, and look forward to staying there again in the near future."}
{"sentiment":1.5,"text":"Stayed at the Jockey Club for our honeymoon after leaving the Flamingo. Had a wonderful time. The condo was spacious with a full kitchen. The staff was friendly and well informed. Very helpful. The location CAN'T be beat. A little annoying getting harrassed by the time share sales people constantly. Make sure you request a room on the Bellagio side or else you are just looking at a wall with the new City Center next door. Pool doesn't get much sun because of the high rises on either side of the building"}
{"sentiment":-1.5,"text":"I have never experienced a place where the staff were so rude and unhelpful. This was my first trip to the States in a party of 13 girls. From the moment we arrived at the hotel to check-in to the moment we checked out - the reception staff were the worst I have ever experienced in my life! The hotel itself was charming with clean, tidy rooms and easy access to Central Park but it was pretty obvious that none of the staff had never attended any sort of customer service course and really shouldn't have any contact with the public. My advice would be to stay away from this hotel unless you are happy to pay again for everything you have already booked and paid for, and you dont mind people shrugging their shoulders when they dont want to deal with you any longer. Oh and dont expect a manager to be in attendance at any time for you to speak to. On the plus side the concierge guys were brilliant!"}
{"sentiment":1.5,"text":"I stayed at the Bedford with a friend for six nights at the end of May including the Memorial Day weekend. We both found the hotel much better than we expected from some of the reviews. I agree that it is in need of renovation and redecoration but the room was large & clean. The beds were comfortable and there was always hot water for a bath - did not test the shower. Above all the staff were exceptionally nice and helpful. The safe in our room was broken which was a bit of a nuisance but we were offered an individual safe behind reception if we had wished. The location in midtown New York is excellent and there are handy places to eat and/or buy food. Bloom's do a good, but very large breakfast, and the 24-hour Deli on Lexington does whatever you want most of the time."}
{"sentiment":1.5,"text":"We've been staying at Room Mate Grace since it was the Hotel QT and have had a wonderful experience each time. The rooms are small but comfortable--triple pane windows, exceptionally comfortable mattress and pillows, friendly and helpful staff. Our only disappointment this year was the breakfast (which is actually one reason why we came back!) Gone were the fresh raspberries and blueberries and the different kinds of yogurts (including plain!) Even the juice was downgraded to a cheaper, sugary brand. This may be a result of the breakfast hours being extended to noon instead, but we sorely missed the quality of the food we had before. It was definitely a point of differentiation. Please bring it back!"}
{"sentiment":2.5,"text":"My wife and I love this resort! The staff have been super - starting with the bellman, the front desk personnel, the attendants at the pool, everyone, even the personnel/guards at the entrance gate!! The villa accomodations have always been excellent, only minor things, light bulb or batteries in a remote needed, that's it!! We still feel this way despite a gliche in our first nights accomodation! Upon arrival we came to find out that our 1 bedroom suite was not available, and needed to spend our first night in a club suite (no kitchen, washer/dryer). We were disappointed at first, but were able to laugh later. Needless to say they (management) went out of their way to rectify the inconveneince and making the remainder of our stay great!!!!! We also love the availability of the Equestrian Center next door and the tremendous facilities down the road at the Hyatt Regency Hotel! We both agree along with many other guests that this resort is a true diamond in Disney's neighborhood!! No need to even consider staying at any of the Disney properties!!!! You are literally next door or 5 - 10 minutes from anywhere in Disney! Also, even though I rarely golf these days, this is a world -class golf resort!!!"}
{"sentiment":1.5,"text":"This was our 4th stay at the Omni and it generally was very good with only a couple of minor irritants. First the positives, excellent staff, very clean rooms, vry comfortable beds and terrific location. The irritants were that the valets did not help with the luggage either at arrival or departure, when we arrived there was only one person on duty at the desk. The Omni offers advance check in and in the future we will be using that feature. There were several places in the hallway where room service dishes were left on the floor for over 4 hours. This problem seems to be affecting all hotels that offer room service as I have seen it other times in other hotels and therre are more than a few reviews here on Trip Advisor that mention the same problem. Overall our stay was pleasant and we will stay here again and do recommend the Omni Severin."}
{"sentiment":2.5,"text":"Our stay at the Hotel Rex was wonderful. The staff was great and very helpful. The room was beautiful, clean and ready for us. The atmosphere in the hotel was cozy and quiet, but very elegant. We were close enough to Union Square that we could walk, but not so close as to get all the noise. The decor was very warm with deep, rich colors. I was reminded of hotels I had stayed in when I was in Paris. I was very pleased with this hotel and its location, staff and amenities. I would recommend this to anyone."}
{"sentiment":1.5,"text":"We spent 3 nights at the Park Regis and were quite happy with our choice. After reading the comments of other reviewers regarding noise at night I emailed the hotel beforehand and requested a \"quiet\" room. Staff replied that they would be happy to do so and we were placed at the rear. While we heard the occassional siren we were not bothered by noise at all. Ask for room 1312 if you get a choice. A good size room, very comfortable bed, clean room and bathroom, flat screen TV with Foxtel, toiletries supplied, complimentary newspapers, all right in the heart of the CBD and just over $100 a night. Good value indeed. The view from the 45th floor viewing platform and swimming pool area is great and well worth the lift ride up. My only slight concern was that the lobby is way too small to service a 45 story hotel and it is an obstacle course at checkout time with cases and bags everywhere, but this not a big issue. There is no \"inhouse\" restaurant but there is a good coffee place next door and many eating places nearby which are open all hours. In summary, not a 5 star hotel but a nice, comfortable, clean place to put your head down right in the centre of the CBD and at a great price. I will be back."}
{"sentiment":-0.5,"text":"If you're looking for a tranquile carribean paradise - this is not it. This hotel has noise pollution galore. The boat which takes you to the beach (hotel has no direct access to a beach. You must take a twenty minute boat ride to an island which the hotel owns) never shuts down it's engines. So there is no relief from the diesel engine even when you go to the farthest ends of the beach. The beach is very windy and very shallow so getting into the water is no easy feat. Bring water shoes. The island itself is pretty shoddy with loads of tin roofed structures mucking up the landscape. Want to relac on a float or take a quick kayak ride? Unlike every other resort we've stayed at - here you have to pay. And it's expensive.The noise pollution continues throughout the hotel. At the pool, they were power washing decks three of the five days we were there. At the marina the boat waiting to return to the island keeps its engines running all day as well. The piano player outside the main restaurants sings with a microphone and is so loud and so terrible that it drove us from the restaurants down the hill to the mexican restaurant. No sanctuary there though because if you want a bottle of wine you're out of luck. Tequila and beer only!All in all the \"El Concretador\" is worth skipping altogether. It's exposed and windy, expensive for what it delivers and noisy. The only saving grace was the spa which was truly wonderful. Too bad you really needed because of all the stress caused by the resort itself."}
{"sentiment":-0.5,"text":"This hotel is in a GREAT LOCATION, but other than that needs a major makeover. The girl at the front desk could never be bothered despite their \"we're here to serve you\" motto. The rooms are dark & drab and the linens definitely need replacing as they have lots of stains. The hallways are kind of creepy at night as the motion light sensors don't always work. the shower stalls are small and with fixed shower heads that can't be adjusted, showering is not the most comfortable experience. Don't waste your time or your money!"}
{"sentiment":0.5,"text":"Great place to stay prior to cruise, great location with nice restaurants across the road and nice area to walk around Americas Cup Harbour. Scored a great room on top floor overlooking Harbour."}
{"sentiment":2.5,"text":"My husband & I recently stayed at the Sofitel NY based upon the reviews from tripadvisor. Needless to say, we were not disappointed. I must preface these comments by stating that I am a hotel snob, & mind you, the Sofitel is not a five-star hotel, but it does not claim to be. (Although some of the service we received was better than some we have experienced at certain 5-stars.) Location: The Sofitel is situated 44th & 5th, making it just about the perfect location for walking to just about anything (Times Square, Broadway, 5th Avenue, Empire State Building, Rockefeller, MOMA, etc.). Though it is a fair (but entirely manageable) walking distance to Central Park. Service: The service we received was prompt & unobtrusive. Our rooms were cleaned meticulously morning & evening; I requested once for extra towels & note was made for the remainder of our stay (unlike some other five star we've stayed). (We also appreciated the bottles of Evian & box of chocolates each evening.) The concierge was helpful at recommending restaurants & obtaining reservations. Ammenities: The fitness center was sufficiently equipped with treadmills, weights, etc. Our room was a suite on the top floor with a view of the Empire State Building from the bedroom & Rockefeller Center from the sitting room. The rooms themselves are not especially large, but more than sufficient (though more storage space would have been nice). The beds were quite comfortable. The bathroom was spacious enough (not huge) & extremely well lit. The least appealing aspect of the hotel is Gaby's where we found the food to be mediocre at best. Not bad, but not worth eating there twice. Would I recommend Sofitel to friends? ABSOLUTELY. For the great rates you can get on the rooms, I don't think you could do any better."}
{"sentiment":2.5,"text":"Hotel Santa Maria was a wonderful place to stay for a few nights city break. It's well located and easy to walk to most of the main sites, it's also secluded and quiet at night. The staff couldn't have been more helpful, the rooms were cool and very clean and breakfast was lovely, including strong italian coffee. The courtyard with it's orange trees is the perfect place to start or end the day. The hotel also puts on a small, free buffet in the early eveining which is great to go with cold beer from the bar. Perfect!"}
{"sentiment":1.5,"text":"Copamarina is a great resort, with its own lovely beach, and chairs just in the water so that you can just lie there under the hay shade forever, without looking at anything you don't want to. The resort is large and very well maintained and they have these cool trips to GIlligan's island nearby. If you are lucky, you might catch the kayak trip to the island...takes about 25 mins and some good exercise to get there. The island is very nice with its mangrove forests and zero population and streams going through it. Beware the outdoor restaurant. They have ridiculously loong waiting times, even if you are the only customer! We waited for an HOUR for just a sandwich! Otherwise, the resort is awesome, and the price of < $200 is also great."}
{"sentiment":2.5,"text":"I stayed at this hotel a few weeks ago and thought the customer service was great. I drink decaf hot tea and the folks in the Concierge beverage area on the 5th floor went out of their way to get me some. In addition I had a chance to sit by the pool for a little while between work sessions and found it to be clean and very well patrolled by life guards. The gift shop was very well stocked and the people that worked there helped me find exactly what I was looking for, even though it was not available in their shop. I ate room service dinner, lunch and breakfast in the hotel's restaurant (Captain's Grille) and all were great. My room was located on the first floor and was far enough away from the elevator to be nice and quiet and yet close enough to the front entrance that I could get out in a hurry to make my morning meetings."}
{"sentiment":1.5,"text":"Room with a view or room with more space View from Hotel Gillow room patio"}
{"sentiment":0.5,"text":"Pros: cleaning staff do a great job and are incredibly nice. Front staff are helpful although they can be a little hit-and-miss. Breadfast buffet has a pretty good variety given that nothing is actually produced at the hotel (eggs, bacon, sausages etc are of the microwave variety) -- you can actually eat a fairly balanced and healthy breakfast. Rooms are your typical modern standard room: beds are fine, layout is the same as everywhere (bed, desk, flatscreen tv, etc.). Hotel shuttle service is great, but it starts too late and ends to early to be really counted upon to avoid the $50 cab ride from the airport. Cons: I had major problems with the keys working -- on one evening I had to go 5 times back and forth until the lock finally worked. Also there were a group of German (?) construction workers who loved -- LOVED -- to smoke, and this included their non-smoking rooms whose air circulation system ensured that everyone on the floor also smoked their cigarettes. One night was particularly bad with them smoking, drinking, playing music, long resounding belches. The hotel staff seemed either impotent to do anything about it or it was a business decision to keep these guys happy as they were long term customers. Luckily the construction workers were either fairly stand-offish or actually nice."}
{"sentiment":-1.5,"text":"This is a terrible hotel to stay. It even does not deserve one star. Never ever stay in this hotel if you want to have good time in Istanbul. Nothing good in this hotel. U can not sleep because of fleas. One can easily get ill because of germs."}
{"sentiment":1.5,"text":"Exelente ubicacion, los... showReview(21663131, 'full');"}
{"sentiment":-0.5,"text":"After waiting in line 20 minutes to check in, we were given a key that didn't open the door. No biggie unless your room is all the way at the opposite end of the property. Then, as we checked in, we inquired about the complimentary hotel shuttle that would take us to the cruise ship. We asked about the best time to take it...10AM or 12 Noon. Clerk said 12 Noon. Little did we know that we had to SIGN UP for the shuttle. I guess asking him about it wouldn't have tipped him enough to figure that we might WANT TO GO ON IT!!!!! Needless to say, when we came down at 11:45 to catch the shuttle, it was full and we had to wait an extra hour and a half for it to load up and take the guests then come back for us. No biggie, unless you're waiting there with a 3 and 4 year old and you now have no where to go. BTW, don't forget to ASK for a receipt if you pay cash. As the same genius who caused all of these other problems forgot to mention that we paid in cash, so when we checked out, the clerk had no record of it. Would I stay there again? Well, if they offer me a complimentary night for my inconvenience, I think I'd rather pay the money to get the piece of mind knowing that I won't have to go through THAT AGAIN!!!"}
{"sentiment":2.5,"text":"I scratch my head after reading some of the negative reviews about this place. I called the hotel beforehand, spoke with a lady named Tiffany and was reassured we wouldn't be making a mistake staying at this resort. Check in: long line that moved quickly, no problem whatsoever Room: One of the nicest I've ever stayed in Pool: Lots of action, great crowd, with a mix of everthing Bartenders, all of them stunk, picking and choosing who they served. So bad and obvious that I started bringin my own beer and mixing my own drinks by the pool. Casino, restaraunts, shows and everthing else was great. People working at the hotel were friendly, attentive and eager to help or take care of anything that was (or could possibly) be a problem. Friends of ours stayed at the Belagio paid more money than we did and always came to hang out at our hotel instead. This sealed the deal for me about our choice of the Venetian."}
{"sentiment":-0.5,"text":"The location is not good if you're a tourist, as it's a half-hour subway ride with a couple changes to get to the city center. We were there for a meeting, so the location was bearable, and it's about a 20 min walk or short cab ride to Calle Serrano, which has some great restaurants and shopping. I didn't like the rooms in this hotel at all. Over a 3-week period, I stayed in rooms on the 8th, 9th and 10th floors. Overall what annoys me about this hotel is that design trumps practicality. A common theme of rooms on all three floors I tried: very little space to store clothes. Yeah I had a lot for a 3-week trip, but I can't imagine sharing the space with another person even when packing more lightly. The 10th floor is almost all black -- even if this doesn't depress you, the shower will, as it's designed so that water will spray all over the bathroom floor. Also unless you reach the shower through the bathtub, you'll get blasted with cold water when turning the water on. The 9th floor was the \"best\" of the ones I stayed on. The only annoying impracticality was the bathroom faucet had only a temperature control. So the water was either off or on full blast, which I think would be annoying if sharing the room and using the bathroom in the middle of the night. The 8th floor is all white and arguably the least practically designed of all. There's a dearth of towel racks, so to have a towel nearby the centrally located bathtub/shower, you need to rest the towel on the cramped sink area. The bath/shower itself is a disaster, as the design guarantees that with the slightest draft, the shower curtain will envelop your body -- all I could think about what how nasty this must be, with all the previous guests. The worst though is that whatever materials were used to build this floor, they amplify sound to the point that you can hear EVERYTHING from the hallway. The first night I literally thought I forgot to close my door, the sounds were so clear. Except for the 10th floor, the other rooms I stayed in had very minimal desk space, so forget about really working in your room. While wireless is free at this hotel, it's also very slow and unreliable. In my room on the 9th floor, it barely worked at all. The worst though is that every time you log in, a username and password must be entered. And it's a ridiculous password, like \"9DdfX4ga\", which is fun to type on a smartphone. Then there's the annoyance of having this log in only valid for three days, after which you have to remember to ask the front desk for another code. Special damnation is reserved for the gym. This is easily the worst gym I've ever experienced in my life. Why even bother having one? Once again design trumps practicality, as it's all black and almost completely dark, with glass walls. The first time there I was paranoid about walking into a wall as my eyes were adjusting to the light. I understand in Europe gyms are small and less highly prized, but there's no need to make a gym look like a nightclub. Also the temperature control didn't seem to work, so in combination from the humidity (and chlorine scent from the adjacent pool), I almost felt like collapsing after 30 minutes on the elliptical, despite being in decent shape. The service at the hotel is average and the sandwiches in the lobby bar are good for a quick dinner. Overall though, the impractical design of this hotel is a huge turnoff for me. Maybe for a quick weekend trip this is ok, but for three weeks it's uncomfortable to say the least."}
{"sentiment":1.5,"text":"Fun for everyone - even you! Iberostar Dominicana"}
{"sentiment":0.5,"text":"A friend had recommended this place and we stayed there for one week. The staff was very helpful and we found it close to everything we wanted to see or do. Our room was rather small, and being in the front of the hotel on Rue Dauphine, it was also rather noisy 24/7. The one thing we didn't like was that it was hot and the central AC was not very effective making sleeping a challenge in mid-September. We asked the staff to check it and they did but alas there was no improvement. It was very clean with a little bar downstairs with music most nights when we returned from dinner. It was also very expensive. Next time we will probably stay on the other side of the river in Marais, or (for the same money as this place) stay on Ile de la Cite which is much quieter. So overall it was pleasant and conveniently located, but not great."}
{"sentiment":2.5,"text":"Went for a weekend. A fast drive down and turn around and go back home (East Bay) My issue was the fact that I had 2 dogs. The room was clean, bright and comfortable. It had tile floors since it's a pet friendly room. Located on the first floor. The view was a sand hill. But if you want a ocean view then you need to be on the second floor. An enclosed dog run so they can't wander away. At night we heard/saw fireworks coming from Sea World. That was a surprise. The beach on Sunday was full of dogs and people. Everyone was so friendly. It's also the first time that I have slept in a hotel and woke up without a backache. Very comfortable. My only complaint was the mirror in the bathroom is too far away for me to use with my eye makeup. I need to be really close to it. Maybe add a mirror on the wall that people could pull out?"}
{"sentiment":1.5,"text":"This is a very nice hotel with beautiful rooms. The staff was very helpful in advance assuring that items shipped to a guest would be ready for them at arrival. They were also able to give us an early check in which was greatly appreciated. Very good value for rooms in downtown San Francisco. The only downside to the stay was that the air conditioning seemed not to be working...the rooms were very warm."}
{"sentiment":1.5,"text":"We had a very pleasant stay in this hotel but some misinformation given to me by a lady on reception led me to make a phonecall to Ireland which cost $121. Reading the name of the manager on Tripadvisor I wrote to him explaining the situation. In return i received a full return and a most apologetic letter. Many problems can be assuaged by a sincere apology and a small token of kindness. So Mr Sean Verney take a bow, many others could learn a lesson from you. Your response has ensured that we are recommending your hotel again and again. Tired decor may be common but excellent customer relations are a rarity!"}
{"sentiment":2.5,"text":"Just returned from a 7 night stay and this hotel is fabulous in every respect!! Had none of the problems mentioned in the negative reviews. Our host Shannon was terrific! My wife and I look forward to returning."}
{"sentiment":1.5,"text":"Hotel Mosaic is located in a great area with many shops, cafes, bars, and entertainment and close the Istanbul's main sightseeing area. The rooms were very clean and modern with all the necessary amenities and the food was also good. The bathroom was very small however and I had a hard time getting in and out of it. You have to pay for the internet here as well and also they request your passport to make a copy for their records so don't be surprised (they do give it back :). I would suggest making a copy beforehand and just giving them the copy. I would recommend this hotel and would stay there again."}
{"sentiment":-1.5,"text":"There shuttle was not only bad timing for a cruise but we were told it was full the night before. When they called a shuttle service for us we found out that they charge the drivers $5 for the call, this was passed on to us as well as being charged more than the usaly fee. The staff is rude and shady. Checkin time was 4:00 pm, for someone picking up travelers from the air port this seems late. We ended up having to pay another shuttle service for three trips that cost us $120. None of our party members will be using Days anything in the future."}
{"sentiment":-0.5,"text":"After staying in various hotels on the west coast i booked this hotel after reading pretty good reviews on Trip Advisor. Let me say right now that maybe all NY hotels run this way but i was shocked at all the extra's i had to pay what seemes a lot of extra...which i did not find in any of the west coast hotels we stayed in on our trip. The room itself was ok, the bathroom tiny and the decor in the bathroom poor (peeling paint on ceiling etc). Having spent a week in L.A i was used to tipping but this seemed crazy! Here is a list of costs........ Mini Bar broken....anything we wanted we had to order from room service......and tip the staff! No water in the room...2 small bottles 12 dollars! (free in all the previous hotels on our stay) Internet...24 hours 12 dollars! (free in all the previous hotels on our stay) Needed to print 1 page of a receipt for a tour of NY...3 dollars! (free in all the previous hotels on our stay) Leave bags at hotel as we had a later flight after check in...Had to pay to leave the bags and pay to pick them up again!!!!(free in all the previous hotels on our stay) As i said before..perhaps this is how hotels work in NY but to be honest it left a sour taste in my mouth as it felt like at every turn someone wanted to make a quick buck out of us . The hotel itself is not great..nice reception and ground floor but once the elevator doors open on your level.....its a different story. I know it is confusing on Trip advisor....one person says great...the other says [-]....but trust me......NY has better places i am sure!"}
{"sentiment":1.5,"text":"The Lighthouse Court is a perfect place to stay in Key West. It is only a block away from Duval St. so it is close enough to walk anywhere you need to go but away from the crowds. It is very quaint and the rooms are tucked away for privacy and you are surrounded by tropical growth. Friendly, knowledgeable staff with will happily tell you where to go \"off the beaten path.\""}
{"sentiment":2.5,"text":"Our family of 4 stayed here for 2 nights during a weekend trip to A'dam. A'dam is an expensive city and this hotel offered a room for 4 (very rare) for a decent price. It has a great location near museums and tram lines. Breakfast was not included and is expensive in the hotel. We had trouble finding any food at that time of day nearby and had to take in the hotel 70 euros and one kid didn't eat anything!) .. so pack you some breakfast in your bag before you go but otherwise was a pleasant stay."}
{"sentiment":1.5,"text":"The size and cleanliness of the room was better than any we had previously experienced in Paris. We only stayed one night and had an early morning departure from Gare de Lyon. The short walk from the hotel to the station was very convenient. Only regret was that we didn't have more try to explore in and around the hotel."}
{"sentiment":-0.5,"text":"Husband and I had a long stay of 12 days. We had to wait a little over a hour for room to be ready, so no early check in here. I had asked for a quiet room with a view. There was no gaurantee that we would have a room with a view unless we paid $20 more a night, so we choose to pay. I ended up with a room over the swimming pool which was all but quiet.The carpet was so stained and dirty that you did not want to walk around bare footed. The couch was stained especially on the arms. The dining room menu had very little selections but with high prices. I don't think there was much help in the kitchen. The bed was uncomfortable, not because of the mattress but because of the bedding that did not fit. Small gift shop for a hotel this size. We had made reservations to eat the Thanksgiving Buffet. There were not many names on the reservations when I made reservations for 3. Our table was the worse in the whole dining room, right in the isle so people had to pass our table. We asked for another table but was told the tables were already assigned even though there were other empty table with 3 place settings and chairs. The doors of the rooms closed loudly so each time someone near you left their room you would hear it. Unfortunately a family with 4 or 5 children ran up and down the hallways and in and out of their rooms slamming their doors each time. It would actually shake the wall. We complained to management but it didn't help and there was no follow up by management regarding the complaint. If it wasn't that it was holiday week, we would have tried to move to another hotel. The free full breakfasts and the free drinks at Manager's nights are some of the nice amenities. The personnel was very friendly and attentive. Overall I would not return, for what we ended up paying for 12 days and what we got we could have paid an extra $50 a night and got a 4 star hotel with cleaner, more comfortable room and it would have been worth it."}
{"sentiment":2.5,"text":"The hotel is in a quite convenient location, with a train station just below the hotel (the closest entrance is literally just one minute from the hotel doors, around the right side of the hotel. There is also another entrance about ten minutes walk away). There is the river right out side, and a shopping centre across a small road, although it doesn't open until about 10.30. We found that not to be a problem though as we just stayed out later as the shops close at 9pm and 11pm on thu, fri and sat. there is also at least five 711's with in five minutes from the hotel so it is easy to buy snacks or the really tasty bread snacks. There is a Kopitiam in the shopping centre next door which is really reasonably priced, about $4 for a meal, and their food and juices are really good, and the its also really clean. the Kopitiam is on the top floor and has windows all on one side overlooking the river so it's a really nice place to have breakfast or any meal really. the Hotel pool is really extremely nice, and has a small water slide which is fun! It also looks over the river and has a spa as well. when we arrived it was about 6.30 /7 am and the check in staff were very pleasant and said that they would make a room ready for us by 9am, which they did. we also asked if we could have a room with a nice view which they very nicely changed for us, and we got an extremely pleasant view of the pool and the river and restaurants below, for the same price. The rooms were very clean and looked nice and new. I would definitely return here it was a very enjoyable stay."}
{"sentiment":1.5,"text":"What a nice suprise. After reading some of the reviews I was hesitant to stay here yet form the moment I arrived, I have been treated wonderful. First a mistake with the room was handled within moments and that has set the tone. The gym is great, the pool is clean, the food is good. Everyone is so helpful and friendly, I really enjoyed it. Good place to stay for business, can't beat the location. For a car, try Enterprise downtown, they bent over backwards as well. I rented a compact and was upgraded to what a chrysler 300. They picked me up at the hotel and dropped me back off when I returned the car. All in all very happy with the hotel. It is kind of sad to see the city so down on its luck compared to two years ago, when I was last in town for a convention. The shops and cafes are virtually empty or closed."}
{"sentiment":2.5,"text":"A couple of high school teachers sneaking away to our favorite vacation city, my wife and I darted off to the Tuscan Inn at Fisherman's Wharf in mid-November for our second visit (having stayed there at Christmas last year). The place was its usual wonderful self, although we did have one small complaint. While we were told this was temporarily specific to our room only, we still decided to write a letter when we got home. Within a week, we had a very gracious reply from Assistant General Manager Sean Haughey. He informed us the hotel engineers were investigating the issue with our room, but in the meantime, he wanted us to know a one-night complimentary stay certificate was in the mail to us. Guess who can hardly wait to get back to those wonderful folks who certainly know how to pamper you... at the Tuscan Inn at Fisherman's Wharf?"}
{"sentiment":1.5,"text":"I stayed here for my companies national meeting. I was so happy we were just steps away from the convention center, esp with an early work schedule. The hotel was clean and staff friendly. The rooms had a microwave and a fridge which was a nice touch. The gym was small but had two treadmills and two eliptical machines. The chocolate chip cookies available each evening were perfect and appreciated."}
{"sentiment":2.5,"text":"You can't beat this place. The scenery is great. The pool is nice. There are iguanas that come out when it gets hot by the pool. The service is great. The restaurants are pretty good. The hotel is in a fairly quiet area. Sure, the airport is there, but it's really not a big deal. The business center is free which includes internet. Our room was terrific. Spend some extra money for an ocean front like we did."}
{"sentiment":1.5,"text":"I have stayed all across the Las Vegas Strip and I stayed at Caesar's for the first time in March 2007 on a trip with my family. The price of a room at Caesar's is comparable with prices at Bellagio/Wynn/Venetian but Caesar's did not quite live up to the 5 star standards of these other hotels. I checked in at the airport early in the morning which was VERY good and I had a room in the Palace Tower, which, while newly and very nicely renovated and clean, was smaller than at the 5 star hotels on the Las Vegas Strip. My complaints are minor, but include the following: 1) Taxis can only drop you off at the old and cramped casino entrance and not the nice new lobby entrance; the lobby entrance is reserved for limo's only--very pretentious. 2) The room was a bit small as mentioned before. 3) I was on hold for several minutes while trying to call the front desk (on a Sunday evening) 4) Certain extensions listed in the hotel book lead to a busy signal or an answering machine 5) One of the Player's Club signup employees was curt and rude with my Mom. Again, I had a good stay, certain amenities are good and the location is great, but for the same price I would stay at Bellagio/Wynn/Venetian or THEHotel at Mandalay Bay."}
{"sentiment":-1.5,"text":"First of all, beware!!! The photos online are fooling!!!! They \"claim\" check in time is 3pm yet we had to wait until after 4pm to check in. We had two rooms and they both smelled absolutely horrible. The room I stayed in had coffee in the coffee maker from the previous guest, a rotting cabinet in the bath (which was barely big enough for one person to stand in), the knob on the shower would not turn on unless you dinked around with it and when the water did come on you couldn't adjust the temperature, the carpet was badly stained, you sank in the beds and part of the property where other rooms were looked abandoned and raggedy!! I definitely think any other hotel in Hotel Circle would be 100x better than this dump!!!"}
{"sentiment":1.5,"text":"I stayed here because I was in a Wedding being held at the hotel. The room was nice and clean, the pool area was great as was the hot tub. The towels at the pool were a little small, be sure to grab two. DO NOT MISS THE BREAKFAST- the omelet station was great, and the breakfast selection was really good. I didn't eat any other meals at the hotel other than the wedding reception food which wasn't all that good. I did have a problem with the Alamo rental car desk at the hotel though. I reserved a car for a week, I checked at 2PM when I reserved it and they said they didn't have it ready... I kept checking back until 4:30pm when I said I couldn't wait anymore and they gave me a pickup truck for the first day, I told them I needed a car for the next day as I needed to take passengers to the wedding, the next day they told me they had nothing available and told me to drive the truck to the airport and switch it for a car there, as I had to be at the wedding, and had been very polite up until this point, I got a little angry with them and suddenly a car appeared for me, they also knocked $100 off my rental for my troubles, I find it annoying when being polite gets you nowhere, and when you start raising your voice a little all of the sudden things go your way, it really shouldn't be that way...."}
{"sentiment":2.5,"text":"Just came back from a one-night stay at the St. Regis, and can without reservation recommend it to any traveller. Service was top-notch right from the start, staff over the phone and at the front desk were courteous and friendly. Book through the hotel's website for the best rates! The room was very nice, with a comfortable queen bed, nice furniture and finishes, great shower, and a heated bathroom floor. One thing to note: you are right downtown, and rooms facing the street have some noise coming through. Bring earplugs if you're a light sleeper. The location otherwise can't be beat: right next door to Granville station and close to City Centre station for access to all the train lines and YVR. Plenty of shopping/attractions/dining in walking distance. The attached pub/grill is excellent, I met friends upon check-in for a meal & drinks and we were all impressed with the ambiance and menu. And finally, the complimentary full breakfast is one of the best I've had, with several options of hot/cold dishes all made to order and delicious. I'll definitely put the St. Regis at the top of the list for my next trip to the coast!"}
{"sentiment":1.5,"text":"We booked this hotel on Hotwire, and stayed there for only 1 night. The rooms are nicely renovated, bathroom is brand new with a nice tile shower. Bed was comfortable, but it almost literally took up the entire room! We did not eat anything at the restaurant, but had a couple of drinks at the bar, and the bartender even recommended a couple jazz bars to us! Staff was nice and attentive, and we were able to keep our suitcases at the hotel after we checked out. Hotel is walking distance to the beach, and all the shopping."}
{"sentiment":1.5,"text":"First of all, it's the Hard Rock. It's trendy, loud, and modern. Definitely not a hotel for young children or people that can't stand young adults who are there to party. With that being said, this hotel is gorgeous. While it is off the strip, you really don't need to leave the venue for much. Fantastic dining (I recommend Rare 120 and Nobu) and great music (from The Joint to simply a good selection of music in the casinos) this hotel even offers good shopping too. It is a little pricey on the weekends. There is a resort fee. However, you DEFINITELY get what you pay for. The newer rooms (I stayed in the Paradise Tower) were stunning. Absolutely gorgeous decor and the beds are to DIE for. I fell right asleep (which is hard for me typically when away from home) and didn't want to get up in the morning. One of the most comfortable hotel stays I've had. Additionally, you do NOT have to pay to valet park or park overnight. When you think about it, the mere hotel fee alone is worth this! Most resorts charge up to $20 a night to park. They only work off tips at the Hard Rock-so worth it. Great service, (I needed a Band-Aid and security had one sent up to my room within five minutes). Very clean. Yes, there are a lot of pretentious people at the pool and around the venue, but that's the crowd they cater too. Don't go to Rehab if you aren't feeling the crowd, it's a given. Some of these reviews crack me up. My stay was fabulous, and I recommend this hotel. Check it out on Sunday-Thursday nights-you can get some incredible rates. And while the hotel itself is loud and busy, my room was absolutely silent. I heard no loud guests and was not interrupted once."}
{"sentiment":2.5,"text":"Orient Express is a beautiful hotel and all the members of staff were very friendly. My family and I felt very well looked after. During the holiday it was my birthday and the hotel gave me a birthday present and a birthday cake; they were very kind. The hotel itself has an excellent location with it being close to Topkapi palace and the Blue Mosque. The hotel is also very close to a metro station making transport around the city easy. The rooms in the hotel were very clean and the beds were comfortable to sleep in. The television had a wide variety of channels and the air conditioning was powerful and kept the room cool. The restaurant on the roof had delicious food and a beautiful view. At breakfast in the morning there was a large range of different foods catering to all tastes. Overall, the hotel was excellent and if I return to Istanbul I would definitely stay in the Orient Express again!!"}
{"sentiment":2.5,"text":"We spent arecent night at this facility and it was a very nice experience. I had reservations about a hotel that far away from the strip but it was no problem, just a medium walk. The room was first class, spacious, clean, large, nice bathroom and an excellent bed! The cons were a little to long to check in, wanted email info which was provided at reservation and they requested it again when I checked out to forward the bill. Seems like once should be enough. The TV's in the room were nice flat screens units, but the remotes were very, very, slow. The lugage was very slow to be delivered, had to call twice. All the staff were very nice and accomadating, in spite of a few cons, this facility is still a very nice alternative to the normal Casino room, and I highly recommend the experience!"}
{"sentiment":-0.5,"text":"Myself and my partner stayed over the weekend. Hotel looks nice on the outside, staff friendly and the reception area looks inviting and comfortable. Problems started once we had entered our room. First the maid walked in as we were unpacking which you can excuse but didn't exactly put us at ease as to who was walking in and out of our room. Opened the mini bar and the fridge was switched off so even if we wanted to take something, we wouldn't be tempted. Tried the air conditioning as it was humid at night and that didn't work making evenings uncomfortable. The lift broke down for 1.5 days and most people are situated on the 5th floor upwards and was really the last straw. The hotel is also a little outside of central making it inconvenient if you wanted to go further than The Louvre or Opera area of Paris. Overall, wouldn't go back."}
{"sentiment":0.5,"text":"The Riu Tequila was a lovely hotel but did not meet our expectations. Although the hotel was clean and the food was lovely this was not a 5* hotel. My husband and I could not sleep very well due to the plastic sheets on the beds and we were expected to share two three quarter sized double beds with our two year old son. There is not very much for children to do at the hotel and struggled to entertain our son throughout the holiday.Instead we spent alot of money on days out to different parks. there were big crowds of men drinking all day at the pool bar and swearing which was very off putting to swim in with a little tot (not what you would expect from 5*) twice we walked to our room."}
{"sentiment":2.5,"text":"We've been staying here every time we come to San Francisco for about 10 years now, once or twice a year to visit friends. We've stayed at almost every other hotel in S.F., but there is no comparison to the Four Seasons. I relax as soon as I enter the modern, elegant lobby. The front desk, bellmen and housekeeping are always extremely helpful. Our beautiful corner room wasn't ready when we checked in, so we had lunch in Seasons Restaurant, delicious! And you get a glimpse of moneyed San Franciscans enjoying their lunch too. Always spotless, always comfortable, we won't stay anywhere else in S.F.!"}
{"sentiment":2.5,"text":"We booked our room through the hotels website and found it to be a fantastic place we would definitely go back to again. The room was immaculately clean, well decorated as you would expect and comfortable in size for the both of us. TV provided lots of light entertainment in the evenings, as we surfed through lots of hd satellite channels. A reviewer had said its ten minutes from the Orsay, we have no idea what they are talking about. its literally seconds away not minutes. 8-10 mins from the louvre and a 30 - 40 min walk to the eiffel tower,dont walk, get a taxi! (they are reasonably priced) Taxi from the hotel to the pompidou centere was only 5 euros. Eateries are kinda expensive in the area, but its generally expected as you will be very central. The room service was reasonable, considering we did order at a really late hour when everything else was closed, and we had free internet the whole time we were there."}
{"sentiment":-1.5,"text":"I had an early check in arranged with the hotel for the day I arrived on Dec. 5th. When I got to the hotel the girl at the desk was looking at the computer. I walked all the way up to the desk and literally stood there for 5 minutes while this girl looked at her computer screen. Finally she looked up and with no smile she said what can I do for you? I told her I was there to check in, she acted like I was asking a lot from her. She grunted and groaned and slowly proceeded to check me in. She barely talked to me like I was bothering her or something. I had to ask what time was breakfast, how the shuttles ran, and what time checkout was. I was practically doing her job for her. With all this aside I was still very polite to her and asked if she could recommend some attractions in the area, she then told me that theres a computer behind me and that I could google it. REALLY? You work at a hotel and you tell your guest to google it. I was so mortified by this whole check in process, I grabbed my room keys and gave the front desk clerk what she wanted. Which was to be left alone! I really wish I would have gotten the girls name and reported this to corporate. Better yet I should have returned the keys and found another hotel to stay at, but being tired I didnt. A little later on when I went to use the guest computer, I saw the same girl smiling and happy talking to a co-worker. SO I guess it is just the guests that she was unhappy with. This whole thing was a horrible way to end my vacation. Luckily, there was a gentlemen working in the afternoon. He was very helpful, polite, smiling and was really determined to make my stay wonderful. If it hadn't been for him, I would have taken my complaints further. All I have to say is that if you dont want to give customer service then do not work in a customer service industry. I hope other travelers read this and take this into consideration. If you are looking for customer service this might not be the place for you. Or atleast not with that lady."}
{"sentiment":2.5,"text":"Second time at a Riu, first time at the Riviera Maya Riu Palace. Loved it! Better then the Riu Palace of the Americas in the Cancun hotel district. Sure the drive is longer but is so worth it. The grounds are spacious, pool and beach wonderful. No problems with finding chairs and not right on top of everybody else. Made it very relaxing. The food is what you would expect, doesn't knock you off your feet but overall very good. Liked the japanese cuisine especially, but we like suishi and they brought extra. Rooms are comfortable, not extravagant. Ordered room service one morning and was prompt and well presented. We love the grounds and the staff. Tipped a little extra and never has a problem with drinks. We spent almost all our time by the pool relaxing. Our perfect vacation. Would definitely go back."}
{"sentiment":1.5,"text":"We stayed here as a family of 4. The room was very small, but cozy and nicely furnished, plus there was enough storage space. A few hooks for coats in the room would have been good. Also the bathroom was tiny, only one sink for 4, but the bathroom was spotless and had a very good shower. We felt very comfortable here. The metro is right around the corner and there are lots of nice cafes and restaurants nearby. The interior of the hotel is very stylish and proves of good taste of the owner. I liked the hotel a lot, only the atmosphere felt a little cool sometimes. I think a few candles in the lobby and offering coffee and wine in the afternoon would have made it a little more cozy after a long day of sightseeing. Breakfast is good and offers a good variety of fresh products, the only thing I didnt like was that our 8 year old was charged the full breakfast price, she eats 1 piece of toast!"}
{"sentiment":1.5,"text":"This has become our regular home when in Berlin - for marathon or otherwise. Good location, in city centre and close to Tiergarten. Nice breakfast, although crowded. Service has improved over the years. In fact there's only one \"soviet type\" left. Last time we were happily surprised in receiving a luxury type room. Very big and beautiful. 'Thanks to our regular visits in the hotel', they said. Well, that is something I really appreciate! - A view to Gedchtniskirche from the bath. And best hotel WLAN ever - for free. But one dubious flaw. Water mixer in tabs of the bathroom did not work. At first they only gave very hot or extremely hot water. By switching on and off it finally worked. But it could be dangerous. We did mention the matter to the reception. Nevertheless this hotel is worth more than 3 stars. See you again next year."}
{"sentiment":0.5,"text":"We stayed at Excalibur for 3 days in a widescreen room with a view of the strip. The room was large and clean although very basic. A fridge would have been useful in the room but we were aware that we had certainly paid less than other hotels to stay on the strip so it was still value for money. The room had Internet access but we needed wireless so paid travelers wireless separately. I has been painfully slow and definitely not recommend. We needed it because we didn't have a phone but it often took 5 mins to open a page. It would have been faster to walk to star bucks for free wireless. The gym was large, clean and well equipped and all the staff were friendly. I think we would pay more to be more central on the strip but only for the location. Definitely recommended, just be prepared to walk or catch taxis to see everything."}
{"sentiment":1.5,"text":"Location was great, staff was wonderful and very helpful. Rooms are small but very well maintained. Breakfast was also very good. I would recommend this hotel to anyone."}
{"sentiment":2.5,"text":"Third time at this hotel and still loving it! The friendly staff and quaint atmosphere keep us coming back. This is a unique older hotel with flavor. Love the new (to us)fountain in the courtyard too. Large rooms with New Orleans furniture, high ceilings and privacy. We always stay in the upper rooms above the courtyard. This is not a cookie cutter hotel. There are no ice machines, soda machines, pool, etc. this is more similar to a bed and breakfast. The management will get ice for you from the kitchen until 10pm and they sell sodas and snacks in office. No parking lot, but ale parking on side streets and we have never had any problems. This is all part of why we stay here. Do not want cookie cutter. Travel a Loy and look for great alternatives. Located away from noise of downtown but easy trolley ride to everything. Walk within 2 blocks to restaurants, bars, coffee shop, boutiques. Zea's restaurant is our favorite, try the duck empanadas! Pastries and coffee served at hotel but if you want more, Tavern on corner serves excellent breakfast and bloody Mary's. Will definitely return!"}
{"sentiment":1.5,"text":"We stayed, my husband and I at LENOX MONTPARNASSE hotel during our stay in Paris recently. We chose Lenox , after the hotel we wanted was full and a long search various sites, including a review of recommendations in tripadviser. From the beginning of the booking proces , the wealcoming at the arrival day ( nice Fouzia) And all our stay at the hotel the reception was nice, welcoming and very helpfull. The room was small with a tiny bathroom ( we knew it from previous visits in Paris) , but very very clean. Breackfast buffet was excellent . The street outside is a little noisy so if you want to sleep with open windows - use a earplugs. There are lots of shops, restaurants, bars and delis, shopping centers near the hotel and the nearby streets. Transportation - few metro stops from which you can get anywhere in town near the hotel ,nearest- Edgar quinet. From / to CDG airport we used the Air France buses, line 4 to Gar montparnasse. We had a great vacation. The hotel met all our expectations and more and we have no doubt of our next holiday in Paris we'll elect the Lenox Montparnasse again! Rony & Elie -\" copyright ! \"-- 1/4 3/4 copyright Shift, - cent ' cent 1/4 \"3/4 cent cent 1/4 copyright 3/4 cent \" \" cent \" 1/4 cent 3/4-\" copyright . ' cent"}
{"sentiment":-0.5,"text":"I have stayed many times at the Royal York both for business and pleasure. I was very disappointed during our last stay (Feb25th). I had a booked a suite for our family of four as we were going to the hockey game. Upon arrival the valet parking was disorganized and over crowded. It took us 15 minutes just to get off the road into the parking area. The suite was very nice and clean. There was a VERY LOUD party on our same floor that raged until 3:00AM. Management did nothing to address the noise level - loud laughter and people running in the halls. I dont mind a party; but, it is out of hand when people are allowed to bellow and laugh until 3:00 in the morning. I paid over $300 for the room and none of us were able to sleep. Not worth the stay. I will be cutting up my Presidents card and steying somewhere else on my next visit to Toronto!!!"}
{"sentiment":2.5,"text":"Good hotel in the E.U.R. district of Rome. Take the B line to Laurentina, then take the 776 bus to the hotel. Room was large with free air conditioning and very clean. Service was great. Had to get an early cab to the airport and did not have any problem. Would recommend to others."}
{"sentiment":1.5,"text":"Just finished staying. Room was clean, and beds comfortable. I have a bad back and usually wake up in pain, but had no problems here. Rooms are getting older, and the place was packed so seating was at a premium for breakfast. Love the coffee at breakfast, but room coffee and coffee maker leave a lot to be desired (although that can be said for pretty much any hotel). Only annoyance were the elevators. Seemed like we had to wait a long time no matter going to or coming from our room. Finally, just a note to all hotels in general. Charging anything for internet anymore is just plain stupid, and a sign that you're behind the times."}
{"sentiment":2.5,"text":"We rented a private \"estate house\" at Reunion directly from an owner. We are a couple in our early 30s (no kids). We had no problem getting into the gated community (the owner had given our details to the security people). The house was absolutely gorgeous - 4 bedrooms, 5.5 baths. Big living room, seperate sitting and dining rooms, gourmet kitchen, games room with pool table and games console, and some exercise equipment (treadmill, bike and cross-trainer) in the garage. There was also free wireless internet access and a little \"computer cupboard\" too. The pool and hot tub were gorgeous - both were \"infinity\". The pool is quite small, but has a beautiful view of the golf couse. The whole house is decorated and furnished in very good taste and it provided a luxurious and peaceful retreat from the hustle and bustle of Disney and the rest of Orlando. We only stayed there for four nights, but did get a chance to use the \"water park\" which was very quiet and enjoyable - just floating around on the lazy river. I enjoyed some early morning jogging around the golf courses - absolutely beautiful. Infact the whole community is really gorgeous. If you like proper golf (we only play miniature golf!), it must be an amazing to play there. We had a great time and are booked to stay in the same villa with the same owner again this September, this time for a week. Hopefully we will have more time to check out the community's other facilities (like the bars and restaurants). Reunion is quite an expensive place to stay, but that is a reflection of the quality of the resort. I would recommend renting directly from an owner - then you know exactly what you are getting and they will give you a good price."}
{"sentiment":1.5,"text":"This was my second stay at this resort, the first was in October 2007. The first visit was let down by very poor housekeeping, so I was slightly concerned when I re visited this resort. However, I had nothing to fear, perhaps leaving a tip everyday helped, but, the housekeeping was much better this time. As a female travelling on my own my major concern is safety, this hotel made me feel secure at all times, it has a lovely charming relaxing atmosphere and because it is so popular there were always plenty of people about. The rooms are a nice size, I would imagine four adults would find it a tight squeeze as there are not enough hangers in the 'wardrobe', although I'm sure if you asked housekeeping would provide more. For a family with young children it would be quite comfortable. For myself on my own it was great. The staff were in general friendly, although they need to train their new staff better, particularly in food hygeine as one night a new employee from China attempted to give me a display pasta salad that had been under lights for god knows how long and didn't understand when I tried to explain it could give me or whoever ate it food poisoning, that aside I had no other real problems with the food court except that it can be a bit boring for choice in the evenings and for snack choices, even the All Stars provide a better choice. My other gripe came on checking in, the lad on reception gave me directions to my room that led me all around the houses and I was furious after 15 minutes of looking to find that it very near to the river itself. All he needed to say was across the bridge, building with the square fountains first floor at the front. All reception staff should have training in giving directions and made to walk around the site to familarise themselves with the layout. The fifteen minute walk with a heavy suitcase after a 10 hour journey didn't enamour me at all. Saying that this hotel is a perfect location for the parks, is very nicely laid out and ideal for a relaxing break. I do intend staying there on my next holiday."}
{"sentiment":2.5,"text":"love!love!love! there are no flaws found here.. great villas.. great food.. great staff.. great landscape.. uma sapna was our last stop during our honeymoon. the moment we stepped into our villa (which, we were upgraded from the private spa villa to private pool villa).. we know our 2 nights won't be enough. the rooms were made twice a day. breakfast served at our villa (and it was good too!).we loved everything about it. and we left with a heavy heart. will definitely return.."}
{"sentiment":0.5,"text":"We stayed here for a weekend trip to just hang downtown. My husband and two young sons...for the prices this place charges don't know that I would stay here again. Yes, its right on PCH, but we had a view of the parking lot. ( maybe if you ask for a view you'd get one??) We are seasoned travelers and often come to San Diego since we live in Orange County, but I think this hotel's website photos make this place look nicer than it actually is. Rooms are a tad run down and definitely could use a remodel. One plus is the breakfast in the mornings...nothing special, but great if you have young ones. Again don't think I would stay here again unless I got a deal."}
{"sentiment":1.5,"text":"This hotel is unlike any other; you are served like it's a quality hotel, but it feels like home in some ways, especially since the hotel is located in a neighborhood setting. The bed was comfortable, the room was spotless, the shower and water pressure were very good and the feeling I got when walking into my room after a day out was \"cozy\". The only con is that if you want a room over looking the canal, the charge an extra cent 50 per night which is so not worth it. An extra cent 15, maybe--but unless you plan on staying in your room all day, it's too much money. In any case, we will be returning!"}
{"sentiment":2.5,"text":"Class and comfort--for our entire company! This summer I booked my NY company for a week-long leadership retreat at the Sir Francis Drake. Just before we left, I was notified of negative reviews on Trip Advisor.com, and it made me a little nervous. However, our entire stay was perfect--without one single complaint from our staff of 47 people (believe me, I would have heard about it!!) Instead, all I heard were raves from everyone. A few even extended their stay at the Drake for a personal vacation.The hotel is gorgeous, clean and classy, and ideally located near tons of shopping and restaurants of every kind. A cable car runs right in front of the hotel and takes you in 10 minutes to the Fisherman's Wharf, and Chinatown is within a two-minute walk. Best of all, the hotel staff--from the front desk to the caterers to the maintenance workers--were all professional, prompt and very friendly. Even the catered food (and we ordered the most inexpensive variety) was delicious.All in all, the hotel gave us class-A service for a great bargain price. I got big kudos from our company directors for booking us there, so--what more can I say?--THANK YOU Drake Hotel!!!"}
{"sentiment":2.5,"text":"Great Value - Excellent Resort -Highly Recommended We just got back from this resort on Feb. 3rd. This resort is an excellent value and we would highly recommend choosing this place for your next vacation. You can use both the Punta Cana and Dominicana facilities. They are really the same hotel, but with different check-ins - that's the only difference.Staff - The staff is very friendly and accomodating. Most of them hardly speak any English which I felt was part of the uniqueness of the resort, but they do whatever they can to make your vacation an enjoyable experience. All of them make very little money, so if you go, please do what you can to give a couple tips here and there. Tipping is not required though.Food - The food was good. Don't listen to any of the reviews on this resort where they talk about getting sick due to eating the food. That is a complete load of crap!!! We DID NOT get sick at all. They have many ala carte restaurants to choose from. The Mexican and Tropical restaurants are OK, nothing outstanding, but still good. The excellent restaurants are the steakhouse, gourmet, and the oriental. The beef was excellent there. I was surprised to be honest. They have a bar and grill restaurant called Star Rock Cafe (Hard Rock Cafe wannabe!!!)that was good too. The 2 buffets are good, but not fantastic. Always plenty of food to choose from. OH, the best is the lunch grill on the Dominicana side. They have this huge charcoal grill down by the beach and about 12:30 or so they bring out about 4 chefs that cook excellent food. They cook something different each day - Ribs, Shrimp, Crayfish, etc. Outstanding.BEACH - AWESOME!!!!! One of the best (and largest) beaches on Bavaro Beach - no question about it. We walked up and down Bavaro Beach a long way, and this beach is one if not the best there. Sand is off-white, and so fine and powdered - it truly was amazing. We have been to Jamaica, Cancun, and Los Cobos, and this beach was the best. You are on the Atlantic, so the waves can be strong at times though. No big deal trust me. I would NOT recommend the snorkeling. We took the boat tour from the resort out to a reef. It was nice, but the waves were too choppy - we felt a little woozy from that. Took us a couple days to fully recover. Grounds - The grounds were immaculate. The grounds crew pays close attention to make sure all the bushes are trimmed, leaves are picked up, etc. Very impressed with the grounds.Rooms - Nice accomodations. Clean. The mini-bar was a great touch - stocked with beer, water, and soda. I don't care much about rooms when I travel because I am only in them to sleep anyway.Tips - #1 - You are guaranteed 3 ala carte restaurants, but if you go to Guest Services and are willing to do a same day late night reservation (9:30PM), you should be able to get in. We got into the steakhouse and Mexican ala cartes this way. #2 - The tourist card at the airport - Its $10 per person to buy it. You WILL need it when you leave Punta Cana. We bought it and then turned it in right away - Don't do this - hold onto it!!! Fortunately, we complained and they didn't make us buy two more. #3 - The casino is nice but small however no one wins there, so don't go there expecting to. #4 - Best alcohol is a rum called Brugal. Ask for Brugal Extra Viego (Viego is pronounced N YEA-HO). I am a Canadian Whiskey and not a rum drinker, but this stuff is the smoothest, most fantastic stuff. You can bring back 4 - 1 liter bottles - I did. They have some premium brand liquors there, but not many. I heard from a couple people that if you offer a couple dollar tip, they have more top shelf bottles behind the bar hiding!!!!! Nightlife / Excursions - Please keep in mind that if you are the big excursion type or like to do a LOT of things outside of the resort, OR looking for a lot of nightlife then this place is NOT for you. They have a disco there which is OK, but not great. Overall - Great Resort - I would highly recommend this place. We went there to relax and almost do nothing but eat, sleep, drink, and lay in the sun. If that is your idea of a great vacation, this is a PERFECT PLACE for doing this. Please feel free to email me at dougandtammym@yahoo.com with questions."}
{"sentiment":0.5,"text":"Below Average Service We weren't thrilled with this hotel. Our biggest complaint was the unfriendly attitude at the front desk. We politely asked a few quick questions on two occasions and felt as though we were bothering them. One night we came back to our room to find that we were out of soap. I went to the front desk to ask for some and the man I asked muttered something, made me wait about 10 minutes for someone else to bring it to the front desk, and then handed me the soap without a word. I suppose he could have been muttering about how the hotel staff should have left some soap in the room, but I thought the situation deserved at least a simple, Sure, no problem when I asked for the soap or Sorry about that when he handed it to me. Either one would have sufficed.We asked them if they could make reservations for us at a specific restaurant twice. The first day they tried, couldn't reach the restaurant and assured us they would call again while we were out sightseeing. They never made the reservations and didn't tell us they weren't made. We asked them the next day and the same thing happened. We were told that they couldn't get the reservations. We went to the restaurant that night and were able to get a table without a reservation. Another night we asked them for a recommendation for authentic local food and were sent to a tourist trap, where none of the food tasted good, not even the bread. There was not one local in the whole place and every tourist that walked in advised that they had been recommended by their hotel.We liked some things about the hotel. Our Double Classic room was a nice size and comfortable. The bathroom was a decent size. The room was quiet, we had requested a room away from the street. The breakfast was great. They offered a large selection of food and changed a few things each morning, so there was a variety. They offered scrambled eggs, bacon and sausage, which were not offered at the three other hotels we stayed in during our trip. They had a nice garden area to eat outside.There was a layer of dust under the bed in our room, although the rest of the room was clean. The hotel was located very close to the train and bus station, which was convenient since we had side trips planned. This location, however, ended up being rather seedy. There were a lot of unsavory characters in this area.We paid $229 for the first night and $360 for the other two weekend nights in our room. At this price, we expected more."}
{"sentiment":1.5,"text":"Stayed at the Hampton Inn on our way back from Spring Training as we flew out of Orlando. The hotel is new and clean. It was not very busy so they upgraded us to a suite (which was an oversize King room with a sofa). The vanity is outside of the bathroom which was nice. The hotel is about 15 minutes from Disney World and about 10 minutes from the outlet mall. They had free internet service as well. We ate at a great restaurant , the Capital Grille, which was about 5 minutes ago. Would stay again!"}
{"sentiment":1.5,"text":"Very impressed. For a Holiday Inn Express, this is of excellent quality - rooms were above usual standard, generally very smart, and in a good location for Hollywood. Only downside was breakfast, which was the usual cheap&nasty plastic-y HI Express breakfast (it is free/included, though) Otherwise great."}
{"sentiment":1.5,"text":"We booked a 4* downtown via Hotwire for $239. I could tell that we would get the SoHo Grand -- there are lots of websites that help you match the hotel to the neightborhood + amenities that Hotwire gives you. So, after checking out all the reviews on TripAdvisor, we decided to take a chance. Here's the bottom line: it's a good deal for a NYC hotel if you book it at $240 a night, but if you pay rack rate ($500+), you'd expect a lot more. The room is very small, but big enough to hold the bed, and dresser, and wardrobe (no closet, a travesty) -- but just barely. The bathroom was a decent size, but not a palace. We did have a queen bed with some awesome Frette linens, but the drapes and blackout blinds were in really sad shape (holey in places). The TV is an HD TV without cable or a HD converter for the over the air signal -- it's possibly the worst image quality I've ever seen in any TV of any kind. But you don't go to NY to watch tv (unless you're a guy)... It has a really good location. It's right next to the 1, 2 stop on Canal St, and just a 5 minute walk to the other Canal St station (6, N, J , Q), so you can go uptown to either the East side or West side really easily. It's also right between Tribeca and SoHo, so you get to be uber chic, or uber uber chic. Excellent noise insulation. We were on the 4th floor, facing Canal St and Tribeca, and we actually faced a club, but couldn't hear anything, which was amazing. The hotel is shaped like a T, so if you're at the base of the T, you might have some noise from the Holland Tunnel, which spits up a block away. If you are a partier, they have a faux-club in the lobby, complete with bouncers. It makes getting to your room a bit hairy at night as there are these big guys in black between you and the elevator who don't really believe that you're staying there (if you look like a grad student, like me). If you're on the 3rd floor, your room might be REALLY noisy because the club and the 3rd floor share an atrium -- there's no wall between them to hold out the noise. Which gets me to the staff. Cleaning staff = got the job done, beautifully. Front desk = efficient, professional, no unexpected charges. Concierge = I don't think they're from NYC because they didn't know some basic things about museums (I wanted to find the Cooper-Hewett Design Museum, which is part of the Smithsonian). The security thugs = for my own good, but really, do you need to be quite that rude? Overall, a great deal for NYC on short notice."}
{"sentiment":-0.5,"text":"For the money paid and the classification of M-gallery I expect a lot more. Stars are obviously awarded for location and the pretty building. Staff are not what you expect from Mercure and did not want to help in any way. French are not friendly or service oriented anyway but a hotel of this style should have the few that are. I am an Accor Platinum member thanks to my work trips and am meant to be a VIP (not being elitist, but would hate to think how they treat others if I am meant to be special!) Booked the weekend here as a nice romantic getaway for my wife who loves Paris. The location is good near the Arc, Champs and Eiffel and the building is very beautiful and french in style. Inside the foyer is done nicey, due to the upscale restaurant in the back (pricey so didn't bother). The bar is nice but service is very slow....just put another barperson on! Spent a fortune on an upgrade to a junior suite, as a treat and to make the weekend nice. Had read a review that said these rooms look over the street and very parisian blah blah blah.....small room with a Nespresso (special mention in room description) that didn't even work, and staff wouldn't fix it. The view was off the aircon ducts out the back and the service area. Bed was ok, only 2-3 tv channels in English. I can only assume that this place is only good for someone wanting a good location. Get the cheapest room you can. For breakfast, don't bother with the restaurant- Croissants and Coffee from the cafe straight out the front door and turn left are fantastic. Dinner, turn right and about a 10-15 min walk to Trocadero has heaps."}
{"sentiment":2.5,"text":"We booked two nights online a few days prior to arriving in Berlin and we were not disappointed. We arrived a little earlier than expected and were given a room upgrade. The superior room was very spacious, clean and bright with a little balcony facing a beautiful courtyard. The room was exceptionally quiet and the bed was very comfortable. The location was excellent. Far enough away from the touristy strip yet close enough to walk to all the main attractions, restaurants and shopping streets. We decided not to pay for the breakfast at the hotel and there were plenty of options close by to choose from. The free internet on a PC in reception area was very handy. All reception staff were very friendly and helpful too. We had such a wonderful stay here and will certainly be back again."}
{"sentiment":0.5,"text":"Many people are going to New York to see the sights so you'll want your hotel to be a base where you can just crash for the night. This is exactly what we did and it fits that purpose. The room was clean - mine was large but I did book the deluxe room as I saw they had a promotion when I booked. The hotel is very dark - the rooms and the hallways - if they only sorted that out it would give the hotel a much better feel. You're 2 minutes from David Letterman and 10 minutes from Times Square - it's a fantastic location and allows you to walk rather than taking the subway. When we checked out they did charge an extra $10 or so onto our bill which was some occupancy tax that wasn't on my original confirmation so just something to bear in mind. Also we asked them to book us a taxi and they had some problems with getting the cars so we shared a 'limo' with another party. This was fine by us but they still charged us the same price - I did expect a slight reduction. Not sure if this is something they do regularly to make money???? Tip: Cafe Metro which is one 'Avenue' over is great for breakfast."}
{"sentiment":2.5,"text":"We have just returned from a long weekend to celebrate my husband's birthday and were truly delighted with the Hotel. Having arrived at 11.00am we checked into the hotel, although we didn't expect the room to be ready. The staff asked us to return in about an hour so we left our luggage and went off to the Champs Elysee for some breakfast. On our return the staff advised us that we had been upgraded to a superior room - which lived up to its name. The bed was the best we had ever slept in, the decor was elegant. The breakfast room was bright and stylish, with a good choice of food. We didn't feel that this was a small breakfast room as other comments (we have stayed in Paris on several occasions and had breakfast in much smaller rooms). The staff were always efficient and polite - nothing was too much trouble. The Hotel is situated just off the Champs Elysee in a quiet side road and in a good location for the Metro. We loved this hotel, would recommend this without hesitation (although we would also like to keep this gem to ourselves) - we will definitely be returning."}
{"sentiment":-1.5,"text":"went in 2009 and from what iv read, its not changed at all! To call this a hotel is an insult to hotels. We arrived at 9am after traveling since 2am, couldn't get in our room until 3pm, the couldn't accommodate us to wait in there but allowed us to leave our bags (which were chucked on a pile with others) and offered us a cup of tea, after the tea we were promptly ushered out the door! When we finally got our room, it was clean and tidy but very very small, we had a shower but toilet was out in the hall! We were on the top floor and getting up the stairs with bags was very difficult, not assistance was offered. Stairs get steeper and narrower as you went up, you stood on one step and 5 steps up was in front of your chin! Maid staff, well, i awoke one morning to what looked like a 15 year old child stood in a track suite holding towels, no knock and wait for a reply, she was just there! Reception was just a whole in the wall, and not very helpful, had to fight for them to ring us a taxi to the airport! Dont get a taxi unless you have too, he drove us all round Amsterdam and conned us, couldn't speak any English when we asked where he was going. We went such a long time ago and enjoyed the holiday, surrounding area was lovely, quiet and a short distance away from pubs bars etc, i'd recommend the restaurant that looks like a carousel, we ate breakfast there every day (didnt once eat int he hotel, and tried to avoid staff at all cost) staff consisted of 2 blokes and 1 chamber maid that we seen. Please please please pay a little bit extra and stay somewhere else!"}
{"sentiment":0.5,"text":"My teens and I have just come back from New York where we stayed at the Astor on the Park from March 5 to March 8, 2008. I was so concerned about the negative reviews of this hotel that I tried to change my reservation but it was too late. Overall, the hotel is rated 2 stars and it worths 2 stars. Rooms and bathrooms are very clean (although the carpets need to be changed). We first had a room with a view at the back of the hotel (awful), I asked to change the room and it was done with a bigger room on the 8th floor. I recommend that hotel only if you don't want to spend much on your stay, otherwise, maybe pay a little more to have a better hotel. Astor is located near the 106th Street, Broadway is on 42nd Street."}
{"sentiment":2.5,"text":"Sell all and go Seat of ease,,,shower"}
{"sentiment":0.5,"text":"We stayed at the W Hotel in San Diego for two nights and had a wonderful trip. The hotel itself was beautiful, clean, and the rooms were spacious. The concierge, however, was extremely unhelpful in providing restaurant recommendations and directions. We had three separate experiences where we asked for help, and each time, we were treated coldly without proper direction. When asking for restaurant recommendations, we were provided with a few \"chain\" recommendations, which was not exactly what we were looking for while on vacation. I also had to ask in a variety of ways how to get from place to place, and again, was offered minimal to no help. Each person was also extremely unfriendly and actually rude. If you do stay at the W, you should not rely on any recommendations or help from the concierge."}
{"sentiment":0.5,"text":"My wife and I stayed at Four Points Sheraton for two different nights, one before a flight the next morning and at the end of the return flight. Both times we were on a Starwood Preferred floor. Carpets are old and worn. Holes in carpet in room. Dull and dreary. Staff were helpful. Airconditioning works fine. Why don't hotels use blankets and bedspreads instead of heavy comforters. Too hot at night. Either turn down airconditioner low or take off comforter and just use sheets. A small restaurant which we did not use. Free bottle of water in room and coffee pot. Otherwise food choices are slim. We had no problems with shuttle, however, one of the stops was the Hilton LAX and the lines there were long and insufficient space on our bus. I parked at Hilton LAX and used the web to reserve a valet parking spot at a price that was about $9 per day. A great deal compared to other lots. Worked nicely and Hilton was near Sheraton. Hotel is OK if you plan to stay one night and arrive late and leave early. I would not want to stay more than that given its dreary environmnent. My recommendations is yes only if stay is short. However, you can get good rates; I paid less than $100 with tax."}
{"sentiment":1.5,"text":"The ladies of the family have been visiting this resort for many years running...after our initial shock of visiting in the 70s as children when the facilities were quite more open! We love it here and the deals are always great when you call the office and ask, they will make sure you are getting the best deal. I had booked for one nights stay thinking I will just have time for the \"healing waters\" this time, but they mafde sure to remind me of the off season deal that included two muds for $5 more! Bless them! Love love love this place, embrace it's retro style and enjoy."}
{"sentiment":1.5,"text":"I booked our stay at Treasure Island as a surprise vacation for my husband, who turned 40 at the begining of December. We did not have any problems with the staff during our check-in. The gentleman who checked us in was very nice to us, and the staff was very busy at our time of arrival. This hotel is clean and in good condition. Our room was on the 15th floor, and we couldn't have ask for a better veiw. We had clean towels every day even though we hung them up so that we could use them again the next day. We ate at the Coffee Shop our first night there. We weren't impressed with the food; however, this was our first night there and it was at 11:30 (2:30 EST -we are from NC). The waiter was nice and efficient. We ate at the buffet a couple of times during our trip. We liked the food, and the wait staff are on top of things in there. The buffet is a little pricey, but I knew that before going. My husband and I are not gamblers. Our trip to Las Vegas was more for the sights, and excursions that we did than for any gambling. There were many game tables and slots to chose from. If we go back to Vegas we would stay at Treasure Island again. I would recommend this hotel to my brother who is going in February, but he has already booked his hotel somewhere else. I will be happy to answer any questions you may have about Treasure Island."}
{"sentiment":1.5,"text":"Stayed from 7/29/07-7/31/07.....the staff was friendly......and rooms where good size....great location walking distance to Times Square and Madison Avenue....and Rockefeller Center......Found great cheap Soveneir shop on 32nd and 5th...you have to check out....."}
{"sentiment":2.5,"text":"Wow! This is by far the best I've stayed in Vegas! Decoration is awesome and rooms are great (even by size)! Got a cool deal for the Venetain Suite for two nights... ... Best room in Vegas! Check in was easy and fast, Valet service was always freindly, they put our Vette and Hummer on the side, so we didn't have to wait them to bring the cars out of the garage!!! I you wanna see lots of rappers go to this hotel, never seen so many celebs before in one night! Location is great, directly located next to the TI, mirage, middle strip! Casino is rather \"normal\", not to compare with the cool New York New York style! Had to good nights there and would love to come back... this year :-) Ben&Laura"}
{"sentiment":1.5,"text":"A typical Courtyard, though with a southern California flavor. The big plus is the short walk to the sights and eateries in Old Town - love that Cafe Coyote! It is right alongside 'the' I-5, so you may want to opt for the quieter side street rooms. The open-air breakfast area is nice if it isn't too chilly outside. Oddly enough, one of the memorable parts of our trip involved the cleaning staff. Early one morning, we were waiting in the garage for the elevator and when the door opened, what seemed like 50 (there had to be at least 20!) giggling little Hispanic women came running out. It was like the scenes of endless clowns emerging from the back seat of a car. Very funny at the time."}
{"sentiment":2.5,"text":"We were a bit afraid to stay in the tourist center of Barcelon, but the Hotel Colon on the Cathedral Square of the Barrio Gotic, was wonderful. We arrived very late ( 2 a.m. ) and the staff was very helpful in advising us about parking our car in the underground garage a few feet away. ( They get half-rate prices there and gave us an in and out card ). The room was good sized, with a place for everything. Clean, pretty and the double paned windows kept it quiet. Bathroom supples always fully replaced every day. Our balcony overlooked the Cathedral Square and it was truly magical, despite the fact that scaffolding covered the front of the Cathedral for a cleaning. BUT, this was more than made up for when we had a front-row seat to watch the locals dance the Sardinera (sp?) , the lovely Catalan dance, in the square to a live orchestra on Saturday afternoon. Staff at the Colon was always helpful, and English speaking. We would go back there and recommed it highly."}
{"sentiment":2.5,"text":"The location is perfect for visiting the main sights on foot and the area is very pleasant with cobbled streets and lots of nice restaurants nearby. The room was a tad small but pleasant and perfectly OK for a couple for a few nights. The staff were exceptional. Nothing is too much trouble for them to make your stay perfect, although they are unobtrusive and not at all in your face. I would defy famous 5-star hotels I have experienced, including the Oriental in Bangkok, to do a better job in making guests feel welcome and important to them. The front desk offer sensible advice about tours without any heavy selling and book for you within seconds. The breakfast buffet offered a good variety of different types of food. The hotel is reasonably priced and excellent value for money. I wholeheartedly recommend this hotel."}
{"sentiment":-1.5,"text":"The worst place I have ever been too. The staff was rude and they don't seem to care about the guests. The temperature outside was 50 degrees, the temperature inside was also 50 degrees. As you can probably guess - no heater available. We had to sleep with our jackets on. I find it hard to believe that there is a worse place than that."}
{"sentiment":-1.5,"text":"ok.. so me and my family went to this hotel... it of coarse was horrible... we reserved 2 rooms... we only got one and it was smoking!... and it took 1 day to get the real rooms.... so... we have our rooms... we unpack...and go to bed........ we wake up to FIRE ALARMS! It SUCKED!.... apparently.. it was not a drill... it was a CO leak ... the fire department came... ambulance, cops, U NAME IT! and it was there.... this hotel had no service, the pool was small and creepy, and kind of green, the elevators took FOR EVER TO OPEN! (i say this because i HATE elevators) and the rooms aren't well maintained..... over all... if you love your family DO NOT STAY HERE!"}
{"sentiment":2.5,"text":"Normally, I don't spend as much money on hotel rooms when I travel, but the Four Seasons hotel was worth every penny-and then some. I was visiting Seattle for the first time and those I knew suggested either the Inn at Market or the Four Seasons hotel due to good location. As a bit newer hotel, I decided to try the Four Seaons and could not have been more surprised or pleased. The location, can't be beat: the entire city is walkable from the Hotel's location and the Seattle Art Museum is literally across the street from the Four Season's Door and Benaroya Hall and the Transportation Tunnel is only one block away. Rooms are of incredible size and the bathrooms have large showers with rainfall heads and separate tubs that one can get lost in. Beds are dangerous: once you get in, you won't want to get up! Staff, to a person, are outgoing and friendly, without being obsequious. Every so often, spending a bit more for a hotel is worth it and the Four Seasons in Seattle is definitely one of those places to do so."}
{"sentiment":0.5,"text":"Sheraton at singapore was known for its excellent butler service and very efficient staff. I was a regular at this hotel and in the last 3-4 years have seen its standards drop. I will not use this hotel again. it needs a total makeover. The lobby and other public spaces look worn out n uncared for. The service is average and the rooms aged. Maybe its the lighting but overall this hotel is a pale shadow of its glorious days."}
{"sentiment":2.5,"text":"Classical elegance in a fantastic location. Good service, very nice decoration and very good dinner. The breakfast is ok, but the price could be reviewed (+- $30 euros pax), considering its own standards as we had a fantastic dinner for 3 with excelent wine for $170 euros and paid over $90 euros for breakfast. The internet access is also very expensive 17 euro/day, on the other hand the business center of the hotel e very well equiped with no service for internet or printing. In general is a gorgeous hotel with reasonable prices expect for especific service. The concierge service is also worth mentioning"}
{"sentiment":2.5,"text":"Just a note to say that Nerma @ the front desk went above and beyond to assist me. Great stuff. SP Philadelphia"}
{"sentiment":1.5,"text":"The hotel was very busy when we were there so lots of pressure on the staff who were always efficient and happy. This made for a really pleasant atmosphere in a hotel which is very good value and located about 5 minutes walk from the trevi fountain."}
{"sentiment":2.5,"text":"I have just returned from NYC and spend 3 nights at Latham Hotel. Frankly speaking,I was freaked out when I read the bad reviews from various sources regarding the poor service& quality of the hotel. However,after spending few nights there, I find the hotel to be perfect and terrific (now I know those bad reviews were just big lies). The room is not disappointing and when I asked for an extra bed, it was provided free of charge and some one send it to my room less than 5 minutes. The shared bathroom is always clean and working in a good condition. Staff (Reception and housekeeping) are very friendly, polite and helpful. Yes, there are many single mother and children who resided in this hotel but they never bothered you at all(incl. their kids). It's one of the best hotel that I've ever stayed. There's a Chinese restaurant beside it which offer great food at reasonable prices. With it's extreme close location to Starbucks coffee, Burger King,Mcdonalds, Quiznos, Wendys, restaurants, short walk to Empire State building, Macy's, Subway, taxis everywhere, wireless internet access, What more could you ask for for less than USD.100/night in NYC. Nonetheless there are some rooms for improvement such as; -the elevator, maybe the hotel could add another one to reduce the waiting time in the future. -the network for wireless phone is not available inside the room (if it's available, it will be a really weak signal) -water boiler, it would be nice if the hotel guest can boil their own water using electric boiler w/o having to purchase mineral water from 24 hours store at high prices. In a nutshell, come and experience Latham Hotel for yourselves. you will never regret of choosing Latham as your hotel while you are in NYC. Thank you Latham Hotel for making my stay in NYC such a memorable one. I will definitely come back."}
{"sentiment":2.5,"text":"I am very picky about hotels, and was very satisfied with my stay here. I selected this hotel after reading the reviews on Trip Advisor, and was not disappointed. The room was VERY clean, the bathroom was great, and the hotel was in a great location. The price was very reasonable too. I would definitely stay here again for future trips to NYC."}
{"sentiment":0.5,"text":"The location, rooms, and resort amenities were almost ideal. Unfortunately the employees from the front desk to the concierge staff were obstinate, unprofessional, and downright rude. This property has some obvious management and training issues."}
{"sentiment":1.5,"text":"We went there for our honeymoon in May after reading the great reviews. The price was reasonable, the bed was comfy and the bathroom quite roomy. The staff was friendly and we had no problem with staying an extra night. The coffee in the morning was great and one day we even walked to the Dunkin Donuts and bought food in to eat at one of the tables in the lobby. The room was clean, we did'nt want to spend a fortune and we we used the extra savings for a show a few nice dinners. We did go to the wine bar next door. I would stay there again."}
{"sentiment":2.5,"text":"May I start by saying that I have no connection whatsoever with any establishment that I mention here however as I stay many weeks of the year in hotels around the world of 4 or 5 star I feel justified in making comment. It was with some trepidation that I took my wife to the Danieli as I had read many negative reports on this site and did think to change to the Cipriani or the Gritti Palace however my travel agent who had been there recently advised me to choose this hotel. We found the staff efficient and charming, were escorted to our room overloking the lagoon and gifts of champagne and chocolates were sent to us. As we were late arriving we had room service which was prompt and the food was of a high standard. The room itself was in the manner of the hotel in that it had old furniture but all the facilities worked and there was no sign whatsoever of loose electrical fittings or rustng screws which I had read of from other writers. The bed was superbly comfortable. Breakfast on the terrace was a most enjoyable experience with plenty of food and a selection to meet the most fastidious of palates, one piece of advice beware the thieving birds who will take whatever you have if you turn your back! The view is magnificent. We also had dinner there one evening and had no complaints whatsoever, the service and food was excellent with some good wines by the glass, ask for the separate list from the bar. Housekeeping was so efficient that our room was usually serviced whilst we were at breakfast. The only negative that we experienced was on checking out which took an eternity and we had to ask three times for our bags to be collected from our room. We also ate at the Gritti Palace and found it very good at lunchtime and at a real find theTrattoria Alla Madonna in a street of that name near the Rialto Bridge walk past the ones next to the Grand Canal and turn right down a small street, what a superb experience this turned out to be at a remarkably low cost. General advice: Ensure you have private transfers to and from the airport and your hotel arranged in advance I booked through Burgess Travel in Swansea we were met and escorted but it must be a nightmare to just arrive and try to find your own way!; Visit the lovely island of Burano by vaporetto (not Murano totally different experience) and finally don't waste your money going to Harry's Bar this was the low point of our whole Venetian experience a poor meal, I think it can only be famous for being famous perhaps like some of the clientele?"}
{"sentiment":0.5,"text":"Centrally located, about 5 minutes from the river and Notre Damme. A bit tired and not good value at 145 euros a night. Room was clean and away from traffic but lift and other guests created some noise. Good breakfast in the cellar for extra 9.50 euros. Overall, OK bearing in mind the cost of hotels in Paris, but we found the hotel a bit claustrophobic and staff were generally indifferent and we didn't come away with any sense of enjoyment from our stay here."}
{"sentiment":0.5,"text":"Hi stayed here for 4 nights with my wife and 2 teenagers. The Location is excellent - just round the corner from Broadway/7th Avenue. Everything is easily reached on foot - central park 5/10 minutes. Timesquare again 5/10 minutes, top of the rock and empire state easy walking, 5th avenue, bloomingdales macys etc all easy to walk to. Great place to eat breakfast opposite the hotel (the europa cafe) also good for lunch. Rooms quite good - the twin room was very big it had 2 double beds, our double room was also quite big (ask for one on the 8th floor at the back of the hotel much quieter room 815) Rooms in reasonable order, clean bathrooms clean also. The hotel just needs a new lick of paint and wallpaper and lighting to bring it up to date. Great free tea/coffee in the hotel lounge available all day."}
{"sentiment":0.5,"text":"Stayed at the newer section of the hotel in a queen/queen suites. I thought the room would be bigger, but it served the purpose. The room was clean and towels were stocked daily. Our room was close to the lobby, and pool area. It was a long walk to get breakfast however. The pool and grounds were clean. Hot tub was great. The hotel offered airport service at a charge. Check with the front desk regarding transfers they only operate at certain times. I thought the hotel was a little bit overpriced for the time that we were there (off season). Location was fine, somewhat of a walk if you wanted to go to the beach. Again, overall it was a slightly better than average hotel."}
{"sentiment":0.5,"text":"Rooms were beautiful...kinda Pottery Barn decor. Lobby much the same. Rooms are far from the lobby and parking is a long, long way from the rooms. Pools are VERY dated. Morning buffet was not good at all and certainly overpriced, yet the server was wonderful. We stayed two nights at $300. per night. Would not pay that again. Worth half that rate at best."}
{"sentiment":2.5,"text":"I have just returned from a week in NYC. I stayed at the Gild Hall Hotel in Lower Manhattan and was really pleased that I did. The hotel is ideally situated for the Financial District and only a short walk form Ground Zero, Broadway and the subway system. There is a choice of restaurants, bars and food shops nearby, so eating well is not a problem. The room was spacious and spotlessly clean, the towels and linen were of superior quality and the mini bar was well stocked with good products. The hotel is designed to look and feel like a gentleman's club and the library on the second floor was a great place to sit and relax. The bar looked welcoming and the restaurant, although I never sampled it's fare, looked to be of high quality I found the staff to be friendly, professional, very helpful and welcoming at all times. Would I go back a second time? Absolutely, and without doubt."}
{"sentiment":2.5,"text":"My husband and I stayed here for two night during the end of our honeymoon. Upon arrival we were helped with our luggage at the front door by one of the brothers that owns the hotel. While we were checking in the other brother who spoke perfect English gave us a map and highlighted all the attractions of Rome and how to get to each of them. He also recommended local resturants that gave us a real taste of Rome. The room was not large but the bed was soft and comfortable and it was very quite at night. The hotel is well located and we were able to walk to the Trevi Fountain and the Roman Forum no problem. We were also told how to use the Metro to get to the places that were not within walking distance. Breakfast in the morning was great. The hotel also has a deal with a private car company that will pick you up from the airport and also take you back. I highly recommend that service. The front desk is open 24 hours and they hold your room key for you so that you don't ever have to worry about losing your key while you are out. I loved this hotel"}
{"sentiment":2.5,"text":"I found this hotel before it was even open so there were no reviews and I was a little nervous. It was easy to find with GPS, very convinient to the metro rail and bus stations. We didnt eat or do anything near the hotel, we went to south beach, so I can't comment on that. Very close to the Port of Miami a 10 minute cab ride. Rooms were large, clean and comfortable. Breakfast was pretty standard (waffles, eggs, bagles, cereal). Staff was very helpful/polite. Couldnt get the wireless to work in the room when it said it would, it did work in the lobby though. And when we went to print something in the business center the computers froze up. We didnt use the pool but I did step out there and it was absolutely beautiful! The layout is alittle odd. You go in on the street but then have to go up to floor 6 for the lobby. It looked like they were still doing some finishing touches while we were there. Our drain in the shower was very slow draining. All in all it was more than I could have asked for."}
{"sentiment":1.5,"text":"Hotel Le Six lived up to its reviews. The hotel is easily a 4 star boutique property with great rooms and staff. Rooms were smaller than most cities but more than adequate. The condition of our room was great. Hotel staff are very helpful especially when your French is limited to 10 words. The hotel is on the border of St Germain but close to 2 X Metro stations, which take you quickly to the major attractions in the City. Breakfast was fresh, expansive and very high quality. Nothing better than a fresh baguette. We would definitely stay at Le Six again. Positives: Staff, room condition, comfortable beds, breakfast room, access to transport and restaurants. Negatives: Longer than expected walk to Siene. But it's a very interesting stroll. TIPS: Visit the street market (close to hotel) Marche Raspail. If you are visiting numerous museums get a Paris Museum Pass. I picked up one at the first museum. You'll save 2+ hours getting into each museum. Yes wander up to a special entrance ... pop in ... see the Mona Lisa and leave. Oh don't be shy and try the snails they are very tasty."}
{"sentiment":-0.5,"text":"My friend and I stayed here for two nights in May 2008. We booked this hotel based on the claim that it was close to (and had views of) the Eiffel Tower. When we checked in, we realized that the hotel was relatively close to the Eiffel Tower (about a 10-15 minute walk), but it wasn't in the heart of Paris at all. We were surrounded by construction, hardware stores, and mechanics but none of the quaint streets that we were expecting. We were given a room with a view of the Eiffel Tower as we had requested, but were disappointed to learn that to actually see the tower we had to literally hang over our balcony and look over the buildings on the side of the hotel. The room was clean and quite nice, but the bed was very hard and uncomfortable. And the shower was very strange - there was no curtain or shower door. The hand shower pointed outward, so it sprayed water everywhere. We asked for the high speed internet access, and were given a bag full of jumbled cords to attach to my laptop (no wireless). The staff was very friendly though, they helped us find our bus tour, let us leave our luggage until check-in and let us in when the doors were locked after hours. Overall we thought the hotel was a good value for the price, and we appreciated the staff, but we wouldn't recommend it based on location."}
{"sentiment":1.5,"text":"Great Hotel. My boyfriend and I booked a trip away for new year and were not disappointed! Our room was very clean, small but cosy! The beds are exceptionally comfortable! The staff were very friendly and helpful! In a great location if want to stay near eiffel tower and about 20 mins walk into champs elysees!The only negative about the hotel was when i got home i came to find that the hotel charged my card twice for hotel payment, when i gave my card over desk on arrival! which i was unaware of till i got home. They apologised and refunded the money. Breakfast in hotel is good.I would definitely stay there again, very cosy hotel.I recommend this hotel for a short break away! You will not be disappointed!:)"}
{"sentiment":1.5,"text":"I stayed here one night attending a convention. I was pleasantly surprised by the recently renovated rooms, which was spacious @250-300 sq feet. The room was well-apppointed and the bedding was comfortable. I was on the 30th floor and away from the street traffic. This will be a place I recommend to clients and out-of-town guests."}
{"sentiment":1.5,"text":"WOW and shopping to boot banking in Hong Kong"}
{"sentiment":1.5,"text":"We stayed at this hotel during a few days before and after NYE 2012. Absolutely love the location. It's within walking distance to everything Gaslamp has to offer and short taxi or trolley ride to most everything in SD that we cared to visit. The experience was consistent to other Marriott properties we have stayed at over the years. The gave out free internet access to Gold/Platinum elite members, which was nice, but we were disappointed that only Platinum received free breakfast vouchers when the lounge is closed. Only thing we felt was missing was a pool and/or hot tub. We knew they didn't have one but just say. :) Will stay here again the next time we come back to SD."}